PM Collective is an influential platform that supports collaboration not competition through coffee catchups, casual learning, events and podcasts.Join Ashleigh Goodchild and guests who share a conversation about things that are relevant to the property management industry.
Send us a textNadia Rawson shares her journey from Dubai to Australia and how she balances dual roles as both a property manager and BDM while maintaining family priorities and professional growth. Her experience highlights the importance of finding the right workplace culture that offers support, mentorship, and flexibility for property professionals.• Moved to Australia in 2016 from Dubai, noting significant differences in property management approaches between countries• Initially joined a family-focused boutique agency that allowed her to bring her baby to work from three months old• Left real estate temporarily but returned after experiencing poor property management as an owner herself• Currently balances property management with a newly added BDM role since January 2024• Values workplace relationships where colleagues support rather than compete with each other• Emphasizes the importance of dedicated time for proactive BDM work rather than just reacting to inquiries• Struggles with time management and learning to read potential clients' needs as primary challenges• Finds networking and putting herself "out there" the most difficult aspects of the BDM roleIf you're juggling property management and business development responsibilities, try dedicating the first hour of your day to proactive BDM work before property management tasks take over.PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show
Send us a textAlicia McCulloch shares her experience transitioning from property manager to licensee and soon-to-be co-owner of Mandurah City Real Estate, offering insights on business partnerships, growth strategies, and balancing work with family commitments.• Finding the right business partner with similar life circumstances but complementary skills• Choosing partnership over solo ownership to share responsibilities and create work-life balance• Building and leveraging a personal brand when transitioning between roles• Evolving the property management role to focus on relationships rather than transactions• Setting aggressive growth goals while maintaining quality service• Using offshore assistance strategically to handle routine tasks• Balancing business ownership with family responsibilities• Considering how business branding impacts expansion potential• The value of continuous learning and professional development• Embracing opportunities with a "say yes and figure it out later" mindsetRemember to connect with us at Coffee and Conversations to build your professional network and potentially find your future business partners!PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show
Send us a textKPI and bonus structures in property management are highly dependent on team structure and should be implemented thoughtfully with focus on rewarding performance that exceeds standard expectations rather than basic job functions. • The "Keep It Budget" gives property managers their full bonus upfront which gets reduced for avoidable mistakes• "Profit Per Portfolio" rewards based on total revenue generation instead of property numbers• "KPI A La Carte" allows team members to choose focus metrics quarterly• Task-based micro bonuses incentivize specific tasks like routine inspections or 5-star reviews• Shared bonus pools create team accountability especially in task-based structures• Creative non-monetary incentives include Culture Coins and mini-CEO programs• Client experience metrics like NPS scores provide balance to prevent quantity over quality• Not all agencies need KPIs - many successful businesses simply pay market rates with great environmentsI'm always happy to share ideas and brainstorm together. If you have creative approaches to KPIs or questions you'd like addressed, please send them through to me.PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show
Send us a textAsh and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration.• Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups• The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success• Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries• Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships• "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions• Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods• Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to childrenIf you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series!PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Grout Guy. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now! This podcast is sponsored by Inspection Express. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)Support the show
Send us a textCecille Weldon from WeldonCo shares her expertise on the hidden value drivers in property that are transforming the real estate industry, with a focus on energy efficiency features that benefit investors, property managers, and renters alike. • Better homes for Australians is Cecille's big "why" and driving passion• Property professionals are often missing opportunities to showcase valuable energy efficiency features• The language we use matters – focus on property features rather than ambiguous terms like "sustainability"• Cost of living concerns affect 100% of potential tenants and buyers, creating opportunity to highlight features that reduce ongoing costs• Energy efficiency features provide the lifestyle benefits of comfort and reduced running costs• Banking and financial sectors now offer targeted upgrade loans for energy efficiency features• Properties without these features are increasingly viewed as risks by lenders• Quality of the rent roll as a property asset is becoming more important than just cash flow• Property managers should pivot from "property maintenance" to "property upgrade" mindset• Replace like-with-like approach needs to be abandoned in favor of strategic upgrades• Hot water systems represent 26% of energy bills and are a key upgrade opportunity• New industry-led Prop Tech Energy Efficiency Features Standard bringing consistency to how these features are labeled and tracked• Competitive advantage comes from positioning as an expert in property quality and performance• Having the right conversation with investors by speaking to them as investors rather than landlordsPM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is kindly sponsored by The Efficiency Co.We are a dedicated consultancy, training, and support partner for innovative real estate organisations.Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance.Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency ConsultationSupport the show
Send us a textShannon from Property Assist joins us to explore how controlling behaviors in property management businesses can limit growth and create unnecessary stress for both owners and teams.• Shannon's outsourcing business has expanded to Adelaide, Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast, and Perth• Controlling behavior often stems from high standards and unwillingness to try different approaches• Team members with controlling tendencies typically feel stressed and overwhelmed• Self-reflection is key to identifying if you're exhibiting controlling behaviors• The difference between caring and controlling is important to understand in business relationships• Property managers who are controlling with office processes are likely being controlling with clients too• Different generations approach tasks differently but can still achieve the same results• Trusting team members to make decisions empowers them and enhances their perceived value to clients• Every business will have costs associated with mistakes - budget for these rather than creating a blame culture• Business owners should focus on outcomes rather than micromanaging the journey• Approach team support from underneath by asking "what do you need?" rather than demanding from aboveIf you need outsourcing solutions anywhere in Australia, reach out to Shannon and the Property Assist team, even if they're not yet operating in your specific area - they're always looking to expand.PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Insurance Plus.The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their
Send us a textLouisianna Giumelli shares her journey of taking over Choice Property Group, a 32-year legacy real estate business, and how she's refreshing the brand while honoring its history.• Started in real estate 12 years ago working through leasing, property management, sales and corporate roles• Originally approached her former employer about buying just his portfolio, but was offered the entire business instead• Chose a strategic 50-50 partnership for transition before buying the business outright• Made conscious decision to refresh rather than completely rebrand to honor the legacy• Maintains the business's unique position as a full-service boutique agency offering residential, commercial, property management and sales• Describes leadership style as "servant leadership" – leading from underneath by asking "what do you need from me?"• Emphasizes the importance of being "in the trenches" with your team rather than managing from above• Structured one-on-ones focus on connection rather than performance tracking• Balances drive for continuous improvement with understanding when the team needs a break• Sources support from various people including family members, consultants, and the previous ownerPM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au This podcast is sponsored by Property Insurance Plus.The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their
Send us a textMartina from Properteasy shares how visual compliance management systems transform property management from stressful to enjoyable, allowing property managers to provide better service and add value to their rent rolls.• Property compliance viewed as a "big beast" causing stress for many property managers• Properteasy was born from frustration with managing compliance documentation in traditional systems• Visual color-coding instantly shows property compliance status, eliminating time wasted searching for information• Proactive compliance management leads to better client relationships and fewer emergencies• Organized compliance documentation significantly increases rent roll value for business owners• Quality contractor relationships are crucial for smooth compliance processes• Identifying non-compliant properties helps optimize portfolios and improve business efficiency• At its core, compliance is simply another form of maintenance that property managers already handle expertlyBook a demo to discover how Properteasy can help you manage compliance more effectively and turn a source of stress into a strength.Property compliance management software | ProperteasyPM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Assist.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au This podcast is sponsored by Property Insurance Plus.The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their
Send us a textEvery problem has two potential solutions - often polar opposites - but we typically fixate on just one comfortable option. Developing the ability to see and prepare for alternative solutions is critical for business resilience and long-term success.• Being overstaffed presents two options: aggressive growth or making someone redundant• When unable to find a property manager, consider process improvements and offshore solutions alongside continued recruiting• Don't just complain about problems - actively work on alternative solutions• Connect with other business owners who can help identify options you might not see• Anticipate future challenges like market shifts and begin preparation years in advance• Build business resilience through diversification and strategic planningReach out if you're struggling with a business challenge - I'm always happy to help confidentially through social media or direct messages.PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by Property Insurance Plus.The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their
Send us a textThe property investor landscape has dramatically transformed over the past two decades, requiring property managers to adapt their approaches and services to remain relevant. Understanding these changes is essential for developing effective strategies to better serve modern investors and build lasting client relationships.• Shift from accidental to intentional landlords with more business-minded approaches to property investment• Self-education playing a larger role as investors research more before engaging property managers• Need for property managers to provide quality education through videos, webinars and annual investor audits• Transition from transactional management to relationship-based service delivery• Building trust with clients leading to easier maintenance approvals and management decisions• Importance of being a holistic real estate resource for investors, not just a rent collector• Annual investor audits covering emotional check-ins, financial reviews, and property forecastingHead over to pmcollective.com.au to access our Annual Investor Audit course for $99 and implement these strategies in your business.PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.auSupport the show
Send us a textThree critical factors real estate professionals should consider before committing to their next conference: goal alignment, genuine value versus FOMO, and energy investment. Making strategic choices about professional development opportunities ensures you're growing your business rather than collecting unused notes or attending events that drain your resources without adequate return.• Assess whether conferences align with your current goals: seeking inspiration, accountability, connections, or specific content• Consider your implementation habits—do you actively use what you learn or file notes away never to be seen again?• Create an active implementation system like using your phone's reminders app to track and complete conference takeaways• Evaluate if you're attending for genuine value or just fear of missing out (FOMO)• Remember that even familiar content can provide new insights as you hear it in different stages of your business and life• Strategic rotation of conferences (attending major events every 2-3 years) can optimize your professional development• Your reception of content changes based on your current circumstances and mindset• Implementation is the true measure of a conference's value to your businessI'd love to hear your thoughts! Are you someone who loves events, hates events? Maybe you've got a favorite event that you'd like to share? Let me know your thoughts and patterns when it comes to your personal development.PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)Support the show
Send us a textProperty management business owners need to recognize the true value of people leaders and operations managers as vital revenue generators through client retention, not just as overhead costs. A thriving property management business needs leadership that supports the team, prevents client churn, and creates systems that allow the business to scale effectively.• Retention is revenue – keeping existing clients should be valued as much as acquiring new ones• When property managers feel supported, they stay longer and provide better service to clients• A good people leader prevents the constant churn of both clients and staff• Operations managers may be more valuable than BDMs in some business stages• People leaders handle process improvements, staff support, training, and client retention tasks• Annual investor audits are a crucial retention tool that operations managers can implement• Operations managers allow business owners to focus on growth or step back from day-to-day operationsIf you have comments or questions about the role of operations managers in property management, please send a message to be discussed in the next episode.Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com Australia's #1 Property Management Software. www.propertyme.com.auSupport the show
Send us a textDavid Blumenfeld, co-founder of PropTech consulting firm NextRivet, shares insights from his journey in the real estate technology space and explores whether PropTech is moving too quickly for the real estate industry to adapt.• Began career with Westfield Labs in 2012, focusing on digital integration with physical shopping centers• NextRivet helps companies bridge the gap between strategy and implementation of PropTech solutions• PropTech applications range from tenant experience platforms to AI-powered building optimization systems• Real estate industry is naturally risk-averse with most wanting to be "the first to be fifteenth" in adopting new technology• Tech vendors need to focus on communicating benefits rather than features when pitching to real estate companies• Australia shows a strong innovative spirit but sometimes lags in technology adoption due to market size• Technology adoption doesn't need to be revolutionary – consistent small improvements prevent falling behind• The key challenge isn't cost but demonstrating ROI for technologies that enhance experiences rather than directly generate revenueThe PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western AustraliaSupport the show
Send us a textExploring the ideal balance between property management capacity and quality of service is essential for business success. The emphasis is on understanding that increasing property numbers does not necessarily mean compromising service levels. - Discussion on the importance of having proper capacity for property managers - Smart tech implementation by successful property managers to enhance service quality - Insights on using remote professionals to streamline processes without sacrificing quality Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.auSupport the show
Send us a textThis episode focuses on enhancing property management capacity while maintaining high service levels. It examines the relationship between capacity, service quality, and the impact of outsourcing support to successfully manage more properties.• Revisiting property management capacity ratios and their implications • Discussing misconceptions about service quality and property volume • Sharing insights from a property manager with an effective lower capacity • Emphasizing the importance of constant communication with clients • Providing examples of effective systems and processes • The role of virtual assistants in boosting team efficiency • Highlighting the importance of annual audits for client retention • Offering strategies for maintaining service quality amidst growthBusiness owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.auSupport the show
Send us a textThis episode was inspired by some fan mail I received about the vital concept of capacity management in property management, emphasizing its impact on profitability and team culture. We unpack the myths about property manager ratios, the importance of tech stacks, and the balance between workload and job satisfaction.• Understanding capacity as a key to better financials • Importance of financial structuring in property management • Assessing current team capacity through open communication • Streamlining tech stacks for enhanced efficiency • Role of policies and procedures in workload management • Regularly evaluating the fee schedule for profitability • Balancing culture with financial goals in the workplace • Preparing for the next steps in capacity management discussionBusiness owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.auSupport the show
Send us a textJoin us for a great conversation with Pat Mears from Rubix Realty Property Management, who shares his remarkable journey from a high school graduate to a property management expert. Discover how Pat's commitment to his values and interests led him to resist the allure of sales and instead embrace a career offering stability and routine, ultimately leading to long-term success. Starting from humble beginnings in a home office to establishing Rubix Realty, hecandidly discusses the challenges of balancing work and family life, especially during the pandemic years, and how it led him to rediscover his passion through social media and video content and ultimately getting back to basics. Pat guides us through how he has structured his business, what the next growth plan is and his favourite tech stack to use.Hope you enjoy the listen as much as I did the conversation!Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.auSupport the show
Send us a textPhilanthropic investing is reshaping the property landscape by creating opportunities for both investors and families in need. The conversation highlights the role of property managers in fostering connections while challenging stereotypes of investors. • Exploring the true meaning of philanthropic investing • Understanding investors' motivations and perspectives • The crucial role of property managers in connecting families and properties • Real stories illuminating the impact on women and families • Navigating challenges in implementing philanthropic programs • Addressing common misconceptions about investors • Encouraging open conversations within the community • The call to action for more impact agents to join the cause • Creative business solutions to foster philanthropic investments • Celebrating successful partnerships and positive outcomesInspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.auSupport the show
Send us a textChallenges faced by families affected by domestic violence in the rental market.The role and concept of impact agents in supporting these families.Misconceptions property managers have about renting to families with a history of domestic violence.The importance of human connection and understanding in property management.Education and training provided to families to help them navigate housing applications and responsibilities.The significance of trauma-informed care in assisting families during their transition to stable housing.The need for feedback and continuous improvement in the housing process for affected families.Community involvement and philanthropic opportunities for real estate professionals.The impact of sharing positive stories and experiences related to families overcoming domestic violence.Encouragement for property managers and investors to collaborate and support families in needBecome an Impact Agent for $2600 per year with Orana House: Become an Impact Agent - Orana HouseInspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.auSupport the show
Send us a textIn this episode, the host and Leigh Sinclair, from Imagine Futures, explore the vital role property managers play in supporting their communities, especially tenants facing financial difficulties. The discussion centers on "working with purpose," highlighting proactive measures and community engagement.Key takeaways include:Community Resources: Adding financial counseling links to email signatures to raise awareness.Communication: Providing resource information throughout the tenancy to foster comfort in seeking help.Education: Property managers familiarizing themselves with local support services.Cost of Living Crisis: Recognizing and empathizing with tenants' struggles.Cost-Effective Solutions: Implementing supportive strategies with minimal effort.Resource Availability: Utilizing statewide resources for financial, tenancy, and mental health support.Encouragement for Action: Making small, impactful changes to support tenants.This episode underscores the importance of early intervention, open communication, and leveraging available resources to create a supportive community environment.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au West Oz Trades are the team to service and install your air conditioning systems in Perth Western Australia. WestOz Trades Air Conditioning Services | Perth, Western Australia Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show
Send us a textImportance of goal setting and actionable steps in property managementChallenges of setting goals without a clear planNeed for continuous learning and professional developmentValue of diverse resources like podcasts and books for inspirationIntentional networking and building industry connectionsAddressing mindset challenges such as procrastination and fear of failureEstablishing systems and habits to support goal achievementBreaking down larger goals into manageable actionsReflecting on past goal-setting experiences to identify necessary changesMCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.au The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.comSupport the show
Send us a textStrategies for business owners in the property management sector to differentiate themselves in 2025.Importance of standing out in a saturated market.Rethinking traditional fee schedules to enhance value propositions.Utilizing less saturated social media platforms for marketing.Creating a webinar series to establish thought leadership.Collaborating with industry experts to enhance lead generation.Focusing on community impact and philanthropy to attract clients.Emphasizing innovative approaches over competing on quality or price.This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.auSupport the show
Send us a textSkye had some really big goals she wanted to reach....spoiler alert! She didn't reach them at our 12 week check in, but she has shared her story of our life has looked these last few months and how her success has still been incredible considering she threw in a three trips/holidays during this time. This conversation is about setting goals, the mindset when they are not achieved and setting new ones. While Skye has had her business for a while now, she has only recently gone Full Time into the entrepreneurial role so these check ins with her are vital to assist her in making decisions for the next stage. The next stage for her is "when should she hire a VA and should she go through a company or privately". We discuss these in open. We also discuss the secrets to increased productivity and the delicate balance between authenticity and perfectionism. With practical strategies such as time blocking and leveraging digital tools like the iPhone Reminder app, boost your efficiency and stay organized. The episode closes with a focus on progress tracking and accountability, emphasizing the importance of planning follow-up meetings to ensure ongoing success. Thank you Skye for being so open to publicly sharing your journey! I look forward to our next check in.The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.auSupport the show
Send us a textOverview of the Business Development Manager (BDM) role in property management.Samantha Priddis' journey from sales to becoming a BDM.Importance of the handover process between BDMs and property managers.Tailoring the handover process to meet client needs and expectations.Matching personalities between property owners and property managers.Challenges in communication styles between BDMs and property managers.Managing renovation projects, including minor vs. significant renovations.Budget management strategies for renovation projects.Importance of understanding client preferences and expectations during renovations.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888Support the show
Send us a textI had the opportunity to chat with Malia Sharpe & Sam Pyne from On Tap Plumbing. The discussion was around critical responsibilities of property managers regarding work health and safety. This discussion is particularly relevant when engaging contractors for maintenance and repairs. The episode highlighted the importance of ensuring that contractors have the necessary licenses, insurance, and safety protocols in place. Key Responsibilities of Property ManagersProperty managers must ensure that contractors have the necessary licenses and insurance before engaging them for any work.It is crucial to confirm that contractors have appropriate safety protocols in place to mitigate risks associated with their work.These days, property managers are faced with a lot of challenges, one being pressure from landlords to find the cheapest provider. This can often lead to hiring less qualified contractors which poses significant risksProperty managers must strike a balance between cost-effectiveness and ensuring the safety of all parties involved. This involves pushing back against the pressure to choose cheaper options without proper vetting.Here are some important things for property managers to consider when handling maintenance:When onboarding contractors, property managers must be clear about the tasks involved and the qualifications required for those tasks.Knowing and ensuring that contractors hold the appropriate licenses for the job, such as plumbing or electrical tasks.Be aware of any additional training requirements, such as working at heights, especially if the job involves accessing roofs or elevated areas.If property managers are unsure about the necessary licenses for specific jobs, it is crucial to educate themselves about the requirements. Reaching out to reputable companies like On Tap Plumbing for guidance can be beneficial.The use of technology, such as the Tapi system, can help property managers track compliance and insurance documentation. This system alerts property managers if any documents are expired before issuing work orders, ensuring that all contractors meet safety requirements.Having a dedicated person in the office responsible for onboarding and maintaining contractor records is essential. This individual should regularly follow up on renewals and ensure that all documentation is up to date.Informing Contractors About Potential Risks: Effective communication between property managers and contractors is crucial. Property managers must provide detailed information about The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.auSupport the show
Send us a textSherrie Storor, an exceptional business coach and former sales agent, joins us to unravel the often-overlooked business intricacies of the real estate world. Wondering how to ensure consistent income and asset growth?Sherrie offers invaluable advice on how robust systems and the right team can transform your business into a profitable enterprise.Her FREE upcoming webinar - Principal's Masterclass is the perfect opportunity to spend an hour learning and understanding your business and opportunities available.Learn about our groundbreaking training initiative that combines growth coaching with legal expertise, designed to elevate business management skills. Sherrie also guides solopreneurs on the mindset shift required to update essential business documents, emphasizing the importance of proactive management for sustainable growth.Balancing business growth with personal wellness might seem elusive, but it's critical. We touch on the importance of this, to have a clear business head to make decisions.Sherrie Storor | The Principal's Masterclass | Agency Structure, Growth + ScaleTodays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.comSupport the show
Send us a textEver wondered if personalized service could be the secret weapon in the real estate world? Join us as we sit down with Deb Gidman, a remarkable real estate agent who left a large agency to launch her own solo venture. Deb candidly shares her journey, from initially setting unrealistic goals to finding her true confidence by focusing on personalized client experiences rather than sheer numbers. She shines a light on the challenges and triumphs of managing a smaller portfolio, the art of maintaining professionalism, and the supportive network of small business owners that have become her backbone. Discover how Deb navigates the demands of her business during holidays, ensuring her clients never feel left out through meticulous planning and collaboration.Deb talks about the importance of trust and strong relationships in property management. Learn how her established rapport with clients allows her to handle tasks efficiently, setting her apart from larger competitors. We explore the significance of educating clients about property management's nuanced dynamics and the joy of offering personal touches, like mopping floors for new properties, to foster stronger connections. The episode wraps up with insightful strategies on email management, emphasizing the power of personalized communication over automation. Deb's inspiring journey is a testament to the power of experience and transparency in building a successful real estate career, reminding us to cherish personal growth and find joy in the ongoing process of development.Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their websiteSupport the show
Send us a textUnlock the secrets to a thriving real estate business with Kristen Porter, the energetic founder of O*NO Legal. Kristen's unique journey of launching a virtual law firm amidst the global pandemic has equipped her with invaluable insights that she now shares with real estate agency owners. From establishing robust business foundations to planning for future growth, Kristen's expertise is complemented by her exciting collaboration with Sherry Storer for an upcoming masterclass. This episode promises to deliver essential legal insights and innovative growth strategies tailored for today's competitive landscape.Prepare to rethink the future of your business as we discuss overlooked yet critical topics like business succession and estate planning. Discover why these documents require regular updates to align personal and business goals and how insurance can mitigate the loss of a partner. Kristen sheds light on the power of Enterprise Business Units (EBUs), a groundbreaking way to foster employee growth while ensuring the company's expansion. With practical advice on scaling a business, building effective teams, and embracing innovationSherrie Storor | The Principal's Masterclass | Agency Structure, Growth + ScaleThe team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the show
Send us a textIs it possible to be a large agency AND offer your clients a personal service? Join us for a conversation with Deb Gidman from Resident Property, who shares her previous career from managing 200 properties to a staggering 5,500. Deb is now a solo operator and her expertise in office management, acquisitions, and integration provides a unique perspective on the dynamics between larger and smaller property management agencies. Our discussion also uncovers the complexities of providing personal service within large real estate agencies. Through engaging stories, Deb emphasizes the importance of attention to detail and end-to-end management, illustrating the role of remote professionals in streamlining tasks. Communication with landlords emerges as a critical aspect, especially during vacancies or management transitions. In a world where operational efficiency often conflicts with personal service, Deb shares how "good news calls" and tailored communication methods can enhance client relationships while maintaining a balance.As businesses grow, so do the challenges of team dynamics and client experience. Deb and I explore strategies for managing these challenges, highlighting the importance of consistent processes and the personal touch. We talk about the benefits and challenges of both small and large teams, where a single main client contact and a mindset of working as if for oneself can significantly enhance service. MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.au The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.comSupport the show
Send us a textUnlock the untapped potential of LinkedIn and transform your real estate business strategy with insights from our latest episode. We promise you'll discover how LinkedIn can become your not-so-secret weapon for generating leads and fostering meaningful professional relationships. Forget the myth of LinkedIn being "boring"; with 950 million users and a lead generation rate that's 277% more effective than Facebook, it's time to tune into why this platform is the powerhouse you never knew you needed. We'll guide you through strategies shared at the recent IGT conference, demonstrating how personal stories and industry insights can lead to higher engagement and respectful discussions with landlords and clients.Join us as we delve into the art of leveraging LinkedIn to enhance your professional network and boost business growth. Learn how to maintain warm leads and generate cold ones by targeting local connections, all while participating in professional conversations that elevate your presence in the industry. Whether you're eager to strengthen client relationships or seeking new business development avenues, this episode offers a roadmap to making LinkedIn an indispensable tool in your professional arsenal. Ready to revolutionize your LinkedIn game? Listen now and take your first step toward business success.This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.auSupport the show
Send us a textQuestion from the public: If you haven't already, could you do a short podcast on your non negotiable expenses for running a quality property management business.Great question! Importance of non-negotiable expenses in property managementRecommended trust account software: Property MeLead generation tool: IRE BDM and its automation featuresStreamlining inspections with Inspection ExpressBenefits of hiring a Virtual Assistant (VA) for operational supportManaging workload as the business growsLeveraging free marketing platforms for lead generationEnhancing compliance and financial accuracy in property managementImportance of investing in essential tools for business scalabilityThis weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.auSupport the show
Send us a textDiscover what it truly means to succeed in the world of real estate as we chat with the vibrant and insightful Andy Reid. From his roots in hospitality management in the UK to becoming a standout figure in real estate, Andy's journey is nothing short of inspiring. Join us as Andy shares his passion for auctioneering, his deep connection with property management influenced by his family business, and his unexpected but impactful role as a mental health advocate during the COVID-19 lockdowns.We'll explore the true definition of success within property management and BDM spaces, tackling the often-overlooked value of roles like leasing consultants. Andy opens up about the importance of balancing hard work with the integration of technology, underscoring that human effort and connection are irreplaceable. Hear his thoughts on leadership accountability, team engagement, and how innovative work schedules like the four-day workweek can boost productivity and employee well-being.Lastly, Andy gives us a sneak peek into his upcoming book, "Success Curious," and his podcast, "High Performance Humans," which features incredible stories of resilience from diverse individuals. Learn about the art of influence in leadership and how achieving high performance can transform both personal and professional lives. This episode is a treasure trove of insights and practical advice for anyone aiming to redefine success in the real estate industry.Listen to Andy Reid's Podcast – High Performance Humans Podcast - Andy ReidPre-order his new book “Success Curious” Success Curious by Andy Reid The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.auSupport the show
Send us a textWhat if you could achieve zero rent arrears in your property portfolio? Our latest episode is packed with expert insights on this ambitious goal. We're joined by Giselle from M-Motion in Queensland, Sam from Rent Choice in WA, and Skye from Taylored Property Management in Adelaide. These seasoned professionals discuss the effectiveness of tenant education at different stages and stress the crucial role of early communication and prompt intervention. Giselle sheds light on the importance of consistent follow-ups to maintain a clean tenant ledger, while Sam emphasizes how combining automation with personal touches can streamline arrears management.We uncover practical strategies that can transform your rent collection process. Learn how direct debit systems and automated platforms like PropertyTree and PropertyMe can simplify your workload. Skye shares her hands-on experiences from South Australia, highlighting the challenges of legislative variations and the necessity of timely phone calls to resolve payment issues. Our conversation dives into the nitty-gritty of handling dishonored payments and issuing breach notices, offering you a robust framework to adapt to your local regulations.Enhancing tenant education is key to long-term success in property management. We explore how detailed checklists during sign-up appointments and personalized communication can make all the difference. Beyond automation, personal follow-ups remain indispensable in maintaining clear and effective communication with tenants. By the end of this episode, you'll have actionable tips to celebrate milestones and strive towards zero rent arrears in your property management practice. Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888Support the show
Send us a textThis conversation is a Q & A with the lovely Skye Taylor who has just resigned from her stable full time job to jump in to her property management business full time. She has had the safety net of her current job but had a list of questions to ask me so she can make sure she stays on the right track and gets the support she needs. If you are wondering how to build a powerful personal brand on platforms like LinkedIn, Instagram, and YouTube.... we discuss how these will set your real estate agency on a path to success. I share the key to staying ahead by embracing new technologies and trends, and why hiring a Virtual Assistant (VA) for consistent social media engagement is a game-changer.Curious about how to avoid burnout while scaling your business? This episode is packed with wisdom on the importance of enjoying your entrepreneurial journey and the benefits of hiring help early on. Learn how even a modest investment in a VA can offload mundane tasks and keep your energy focused on what you love. Ash offers personal anecdotes and practical advice on aligning your strengths with your team members to ensure a sustainable and enjoyable business journey.Ready to streamline your operations and boost productivity? Dive into essential business growth strategies, from financial management to selecting the right CRM system for lead generation. Ash discusses the pitfalls of trying to save money by doing everything yourself and the value of hiring experts early. Whether it's managing property keys efficiently or maintaining a positive mindset, this episode covers it all. And to hold Skye accountable to double her business in 3 months, we have a Part 2 coming up!The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.auSupport the show
Send us a textUnlock the secrets to enhancing team dynamics and boosting workplace morale with our special guests, Aaron Florenca and Oliver Sheer from Be Challenged. Discover the importance of a "connection plan" in building a strong team culture and learn how tools like DISC can simplify understanding and adapting to various personalities. Oliver dives deep into how these strategies can improve both personal and professional relationships, especially in today's ever-evolving hybrid work environments.Ever wondered how unique team events could have a direct impact on your professional relationships? Aaron shares innovative and creative event options, from luxurious caviar tastings to exhilarating GPS-based scavenger hunts. We discuss the significance of experimenting with different activities to create memorable experiences that align with modern wellness trends and professional goals. Learn why it's crucial to find the right fit for your team and how these unique events can help with deeper connections and boost team performance.Learn about the power of outcome-driven team-building programs and yearly themes that unify and focus teams. We explore successful programs like the virtual escape room "Beat the Box" and highlight the importance of effective communication and collaboration through activities like the Chain Reaction program. Discover cost-effective and structured approaches to planning for smaller teams and the flexibility of hybrid and virtual events to include offshore members. Team Building Company, Corporate Team Building Activities and Games (bechallenged.com.au)Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.comSupport the show
Send us a textDiscover the secrets behind long-term success in real estate with Bronwyn Evans from McAdam and Turnbull Realty. With a fascinating journey that began in 2006, Bronwyn and her husband turned a small business background into a thriving real estate empire. Learn how they became sole owners in 2012 and maintained over a decade-long relationships with more than half of their clients. Hear firsthand about the unique challenges and rewards of property management, and the importance of preserving the legacy and values of their agency in Toowoomba.Join us as we explore the impact of Queensland's recent rental legislation changes on the local market. Bronwyn breaks down the new regulation limiting rent increases to once every 12 months and how it compares to similar laws in Western Australia. We discuss tenant rights for making structural changes to rental properties, discussing potential financial implications for both tenants and property owners. Discover how experienced property managers like Bronwyn navigate these changes to support both tenants and property owners, ensuring fair treatment and maintaining strong client relationships amidst an evolving industry.Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.comSupport the show
Ever wondered how to effectively manage burnout in property management? Join this group podcast featuring insights from industry experts like Bec Halton, Simone from One Agency, Shelby from Rose Petal Properties, Skye from Taylored Property Management, and Kelly Seaton from the Leasing Network. Discover the root causes behind the escalating burnout rates in the property management industry in Australia, from surging client expectations to the lack of technological support. Skye shares her firsthand experience with burnout and the critical importance of taking annual leave, while Simone offers practical solutions like employing external third parties to manage workloads during staff leave. This episode goes beyond identifying the problem to provide actionable strategies to combat burnout and foster a supportive work environment. We highlight the importance of a balanced approach to control and delegation, the significance of clear role definitions, and the benefits of teamwork in both large and small agencies. Through personal stories and expert advice, this episode is a comprehensive guide for property managers aiming to sustain their well-being and thrive in their professional lives. Lots of tips from a wide range of business owners on how they are managing it in their office. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the Show.
Ever wondered how to transition from a basic property manager role to a successful investment management expert? Join us in an eye-opening conversation with Hayley Bartels, a resilient single mother who began her career in property management at just 23 and quickly rose through the ranks to lead the property management department at McGrath Launceston. This episode isn't just about career progression; it's a masterclass in elevating property management services. We discuss Hayley's transition from traditional property management roles to adopting an investment management mindset, inspired by observing commercial agents. Learn practical strategies for maximizing your efficiency and adding value to your clients, from proactive communication to leveraging digital tools for enhanced productivity. Hayley highlights the importance of building strong relationships with property owners and tenants, emphasizing that going beyond the basics is essential for standing out in a competitive market.Finally, we delve into the significance of mastering the fundamentals while continuously "leveling up" your skills. Hayley shares insights on how efficient task management and strategic communication can free up time for proactive problem-solving and relationship building. We also discuss the necessity of adapting to industry changes and the importance of mentorship and continuous learning. Tune in to discover how you can elevate your property management game, improve investor experiences, and ensure long-term success in your career. The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.auSupport the Show.
Unlock the secrets to thriving in the property management industry with our special guest, Hermione from Sidekick, a seasoned professional who has seamlessly transitioned into a successful career in training, consulting, and coaching. Discover her inspiring journey from managing properties to launching an outsourced inspection business, and ultimately finding her true calling in coaching. This episode promises to equip you with essential mindset strategies for managing stress and maintaining a balanced life amidst the chaos of work and family responsibilities.Explore practical techniques for stress management with actionable tips such as talking to a friend, writing down your thoughts, and meditating. Learn how self-awareness and recognizing the signals of overwhelm can significantly improve your productivity and emotional well-being. From personal routines that offer moments of solitude to the science-backed benefits of gratitude, we share insights that will help you foster a positive outlook and transform daily challenges into valuable lessons.Join us as we discuss the power of building strong support networks in the property management field. Understand the importance of shifting from a scarcity mindset to an abundance mindset, and how collaboration can lead to profound growth. Hear personal anecdotes that highlight the transformative impact of coaching and support networks, and celebrate significant business milestones with us. This episode is a treasure trove of inspiration and practical advice for anyone looking to navigate their property management journey with a more balanced and positive perspective.This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.au Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.auSupport the Show.
Unlock the secrets to maximizing your property management business's potential with our guest, Darren Hunter, as he reveals strategies from his new book, "Win Your Worth Secrets." Facing a shortage of property managers in major Australian cities, Darren challenges conventional wisdom by advocating for higher fees to attract and retain top talent. In this episode, he dismantles the three main barriers that prevent agencies from increasing their rates and shares actionable steps to overcome these obstacles, ensuring a more sustainable and profitable future for your business.Discover the power of confidently presenting your service fees without hesitation or apologies. Darren and I discuss how demonstrating the superior quality of your service can make clients respect your fee structure more readily. Learn effective tactics for addressing objections by highlighting the unmatched service and long-term benefits you offer. We'll also touch upon the concept of tiered pricing based on experience, providing you with the tools needed to stand firm on your pricing while maintaining client satisfaction.This episode is about the complexities of property management fees, from rent collection and leasing to marketing and routine inspections. Darren shares personal anecdotes and insights from various Australian cities, illustrating how recognizing your worth can unlock hidden financial potential. You can tell by his voice, about how passionate he is by challenging you to discard limiting beliefs and embrace a mindset that fosters growth and prosperity. I hope this one brings you a little more motivation to charge what you are worth!Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.au This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)Support the Show.
Ever wondered what it takes to keep landlords happy and maintain robust relationships in property management? This solo podcast talks particularly about a challenging encounter with a high-expectation client and I share the key strategies that turned the situation around. By setting realistic expectations and maintaining clear communication, I was able to transform potential friction into a positive relationship. Learn how going above and beyond basic responsibilities, such as introducing landlord education training through monthly SMS videos and conducting annual investor check-ins, can make a significant difference. These proactive approaches will ensure landlords feel involved, informed, and satisfied with their investments.Are looking to grow your property management business in a competitive market? Discover how to enhance your fee schedule with strategic value-added services that attract new clients and ensure long-term growth. I'll walk you through ideas like annual check-ins with directors or department leaders and monthly training sessions for landlords. By assigning clear value to these bonus services and listing them prominently on your fee schedule, you'll provide compelling reasons for potential clients to choose your business. Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.auSupport the Show.
Discover how AI, specifically ChatGPT, is transforming property inspection reports with Kenslee from Inspection Express. Learn how this groundbreaking technology analyzes 360 scans and automates base reports, cutting down the generation time from hours to mere minutes. Kenslee shares fascinating insights into the sizable time and financial savings that property management businesses can achieve with this innovation.Find out how AI is making waves in property management by easing workloads and enhancing report quality and consistency. Explore the practical implications of AI, including making junior staff appear more experienced and enabling efficient collaboration through 360 inspections. Kenslee underscores the importance of accountability, ensuring that even with AI, the property manager remains the ultimate decision-maker.Don't miss our discussion on the beta testing and feedback phase of this AI integration. We shed light on how virtual tours are enhancing transparency and accuracy in property inspections, leading to significant profitability boosts. By participating in product demos now, you can equip yourself to tackle future challenges head-on. The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.au
Ever wondered how to keep your business running smoothly even when unexpected changes occur? In this episode, we uncover the secrets of effective capacity management, featuring valuable insights from a representative at StaffLink. I share my personal journey and strategies for monitoring the capacity of my property management team to ensure we're always one step ahead. Learn how to anticipate staffing needs, avoid surprise disruptions, and maintain a steady course even when challenges arise.I also go into practical solutions to boost your team's capacity without immediately hiring new staff. By leveraging technology and offshore support, you can significantly enhance efficiency and reduce employment stress. I discuss the benefits of using bespoke virtual assistants from Associates Co. and outsourcing routine tasks to businesses like Property Assist. These strategies are game-changers that can help you manage capacity more effectively and keep your team performing at their best. Tune in for actionable tips that can transform the way you handle staff and operational challenges.Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888
Are you working in a business where they are not that keen on getting more technology? Simone Fogarty is an award winning Director and Senior Property Manager at One Agency, Orange. Recently awarded Property Manager of the Year at the REI Awards, Simone shares her remarkable 17-year journey from receptionist to esteemed business owner. This episode was meant to be about creating efficiencies and processes within your office when you are not able to advance with technology. How can you make the most out of your trust software?? Turned out to be a discussion on how you can maximise your Property Me Subscription, which is totally fine!Learn about the integration of essential tools like PropertyMe, AgentBox, and TAPI, which streamline everything from maintenance tracking to communication. Whether you're part of an agency with advanced tech or one that's still catching up, Simone offers practical tips to maintain efficiency and effectively manage tasks. She also emphasizes the importance of having a well-structured team, including trainees and virtual assistants, to tackle backend tasks and social media.Simone provides actionable insights that can simplify your day-to-day operations. By leveraging email tracking, centralized inboxes, and task management within PropertyMe, you'll gain valuable advice on reducing stress and improving overall efficiency in property management. The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.au
In this episode we sit down with Julie Crockett from API Solutions to explore her transformation from a full-time teacher and property investor to a highly successful buyer's agent. Julie's journey, which began in 2002, underscores the critical importance of upskilling and leveraging local expertise for property managers. We uncover how these professionals, with their deep-rooted knowledge of tenant demands and property management intricacies, can seamlessly transition into buyer's agents and thrive in this evolving landscape.Julie shares her insights into the growing demand for buyer's agents and the strategic advantages of having a dedicated professional manage all property needs. We talk about why property managers, valuers, and mortgage brokers are uniquely positioned to step into these roles—offering a fresh perspective on fostering stronger client loyalty and trust. Through Julie's experiences, listeners will better understand the industry's dynamics and the need for continuous learning and adaptability to market changes.We discuss innovative approaches to expanding real estate services, such as establishing a separate buyer's agency within a sales office. Julie passionately highlights the significance of transparency and collaboration in the industry, encouraging professionals to seize new opportunities and think ahead. Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+Head over to www.theassociatesco.com Sensor Global saves lives with automatic compliance and manages Smoke Alarms, Gas and Water leak detection with 24/7 remote management.It provides complete control, reduced risk and improved compliance for property managers.To find out more speak to Anthony Booth or head over to www.sensorglobal.com
Giselda Accinelli is the visionary Director of Property Management at M Motion Real Estate. Her journey from construction to property management is no doubt a passion-driven success. Her unique approach to educating landlords and tenants, coupled with her emphasis on clear communication, has allowed her to navigate the challenges of the industry and maintain long-term, rewarding relationships with property owners.In our conversation, Giselda emphasizes that it's far more than just financial transactions. She shares her belief in a personalized service where property owners are treated like friends, and their assets are managed with the utmost care. We explore the flexibility in work hours and the importance of trust and open communication in creating a fulfilling career. Giselda also tackles the often-overlooked aspects of property management, such as dealing with high turnover rates and the need for continuous professional development.Giselda provides practical advice on preventing maintenance issues and offering financial solutions for landlords, underscoring the importance of education and proactive management. She highlights how staying informed about legislation and ongoing education is crucial for success in the real estate industry. I absolutely loved this chat! One of my favourite guests to date that I have interviewedInspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au The PIP Advantage for Landlord InsuranceUp to $70,000 contents cover included in our landlords policies14 months cover for just 12 months premium in your first yearFurther discounts when you have three or more properties insured through PIP24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and managementVisit their website
SPOTLIGHT PODCAST HOSTED BY SHANNON WELCH FROM PROPERTY ASSIST.Imagine having 24/7 real-time monitoring of smoke alarms and cutting-edge water leak detectors at your fingertips, ensuring tenant safety and protecting your investments. Anthony walks us through how Sensor's system provides instant alerts for tampering, low battery, and power outages, giving property managers and landlords unprecedented control and peace of mind. Learn how this game-changing technology not only streamlines compliance and risk mitigation but also brings significant insurance advantages, making it a must-have for modern property management.Discover the affordable subscription plans that make this technology accessible, starting at just $14.99 per month, inclusive of a smart hub, smoke alarms, and water leak detectors. We delve into the broader scope of Sensor's offerings, from heat alarms to gas leak detectors, emphasizing their role in preventing disasters and ensuring top-notch tenant safety. Anthony shares insights on how automated systems can alleviate the workload of property managers, providing invaluable resources to keep them informed and efficient. Don't miss this insightful discussion that promises to make property management not just smarter, but safer and more effective.The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts. Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!www.thegroutguy.com.au Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com) Business owners are building their rental portfolios faster than ever and Property Managers can't possibly do it all!Keep your property managers doing what they love and outsource the things they don't to a company that thrives on positive feedback and guarantees a premium personalised servicewww.propertyassistwa.com.au
In this episode, we're bringing you the highlights and personal reflections from the AREC conference on the Gold Coast. Get ready to hear from first-time attendees Vanessa Naso from The Agency and Shannon Welch from Property Assist, who share their excitement and valuable insights. Their experiences, combined with our varied backgrounds in sales, leadership, and business ownership, provide a multifaceted look at the event, rating it a solid seven out of ten.You'll hear about the emotional impact of motivational speakers and the enthusiasm necessary for success. Learn from our stories of trying new approaches, like experimenting with different fee schedules, and be inspired to take risks that could transform your business.We also can't overlook the importance of dynamic speakers at events. Candid insights from high-profile personalities like Ryan Reynolds and Ryan Serhant shed light on balancing demanding careers with family life, offering validation for those striving for success. The podcast provides honest feedback on the event, what worked and what fell flat for us. We hope you enjoy the listen!This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.au Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
How does interstate legislation impact property management in Australia? Join us as we chat to Taylah & Darren from RT EDGAR about property laws between states, particularly in Victoria, with insights in how it affects the landlords, tenants and property managers. Learn about recent legislative changes, including increased loan rates and new safety requirements, and understand how these shifts complicate the landscape for property managers and landlords alike. We'll discuss the complex responsibilities that property managers face, focusing on compliance checks and safety standards. Discover why property managers cannot conduct these checks directly and why it's crucial for property owners to ensure their properties meet stringent safety standards. Additionally, hear from Darren on the complexities introduced by increased land taxes in Western Australia and Victoria, and how these changes affect landlords financially. By comparing international practices, we'll explore how property management varies globally, particularly in how some US offices handle evictions.Taylah shares insights on the impact of rising costs on property owners and renters, emphasizing opportunities for new investors despite increased expenses. With recent regulatory changes aiming to ensure compliance, Taylah and Darren provide valuable strategies for managing these pressures and the benefits of long-term property investment. This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 MCG Quantity Surveyors are a favourite for property managers to help their clients maximise their cash flow through tax depreciation I love how they place a strong emphasis on industry leading education and data releases that they share with our community and because they support the property industry so much, it is a no brainer to use them for all your tax depreciation jobs.www.mcgqs.com.au Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
Today, we're chatting with Tameka Smith from Tameka Smith Consulting about the real deal with industry awards. Tameka's going to share her personal insights on what these awards really mean—from the excitement and serious vibes they bring, to how they can change your team and help your business grow. It's not just about getting a shiny trophy; it's about what happens behind the scenes and the ethics involved in chasing these honors.Tameka explains how getting nominated for an award can really pump up your team, sparking new ideas and driving everyone to push harder. But it's not all smooth sailing; it's about balancing pride with the pressure of being in the spotlight. Today's talk isn't just about winning; it's about playing the game right and making sure your efforts stand for something bigger.As we wrap up, Tameka will break down how to pick the awards that truly align with what your company stands for, and how to use these moments as a marketing boost. She's also got the scoop on what's next in the world of awards and how these changes could redefine the game. For those of you that have won loads, and those that are still yet to, we hope you enjoy this podcast that highlights the power of recognition and how celebrating success can make a lasting impact on your community.Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.au This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
Kasey Lawrence from The Rental Network joins me to dissect the nuances of property management. From optimizing your office operations to the fine art of leasing management, we promise you'll walk away with a toolbox brimming with strategies to enhance satisfaction, profitability, and reduce liabilities. Experience firsthand the transformative power of systems, checklists, and proactive measures designed to pre-empt issues and align your team with your company's ethos.The integration of new staff is an art form, and the tools of the trade are innovative and flexible. Discover how platforms like Loom and Workmetrics can revolutionize your team's induction process, paving the way for a seamless transition and a unified understanding of best practices. I'll share practical insights and tips I've learned to help you foster a dynamic and adaptable workplace that thrives on structured onboarding processes, setting the stage for long-term success.Tune in as we explore the significance of office portfolio management and the role it plays in shaping the value of your real estate agency. Understand the pivotal importance of regular audits, portfolio health checks, and fee auditing, and how these best practices not only maintain standards but can also amplify your agency's valuation. Whether you're a veteran in the real estate game or aspiring to climb the ranks, this episode is an invaluable guide to mastering the complexities of property management and achieving excellence in every transaction.To find out more about The Rental Network and how they can facilitate these workshops in your team get in contact with her today :)Todays sponsor is InspectRealEstate: They are a global software company that specialises in tech solutions for the real estate industry and are one of the most important programs in my business. Their products are designed by agents & property managers who have been in your shoes, to allow you to be more productive and streamline tasks. For a free demo, call 1300 942 721 or visit inspectrealestate.com.au This weeks sponsor is On Tap Plumbing & Gas - 24/7 Plumbing servicing all of Perth from Mandurah to Two Rocks.www.ontapplumbinggas.com.au6206 6888 Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
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