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In today's episode, we dive into the juicy topic of being a "bad boss" to ourselves as entrepreneurs. Isn't it funny how some of the very behaviors that made us decide to stop working for a bad boss, are often some of the same behaviors we do to ourselves. Things like overworking, neglecting self-care, not setting boundaries, working unreasonable hours, and more. Together, we explore how these bad boss behaviors can lead to burnout and resentment, So, if you're ready to stop being a bad boss to yourself and start thriving in your entrepreneurial journey, this episode is packed with insights and encouragement just for you!

Stephanie O'Brien formed her company, Coach Client Connection, 13 years ago to help coaches and experts connect with the people who need their services. She grew up in Manitoba Canada. She says that as a child she had great difficulties in developing relationships with her fellow children. As she said during our conversation, she tended to be too clingy among other things.   She began writing at an early age and wrote her first full-length novel at the age of twelve. She has written 14 books, four of which she self-published. As she matured, she began connecting with writers online and found that she could create relationships with them. She then learned how to make others around her feel interesting and thus also began learning how to establish real relationships with others.   As she tells us, she also began meeting with coaches and others to improve herself and her self-esteem.   We talk quite a bit during this episode about coaching and how Stephanie has created a program to help coaches better interact with clients and others. She even gives us a free gift to help us learn how to choose and interact with coaches.     About the Guest:   Stephanie O'Brien, founder of Coach Client Connection, has been helping coaches and experts to connect with the people who need them since 2013.   Throughout her childhood, she struggled to make connections with others. As the kid who was always sending invitations to the other kids, and seldom being invited herself, she knows what it's like to feel invisible and unwanted.   She immersed herself in her writing, and completed her first full-length novel at the age of 12. She went on to write 14 novels, four of which she self-published as ebooks (she calls the rest “teenage practice”).   As she began to connect with other writers online, she gradually honed the art of building relationships by making the people around her feel interesting, wanted, and understood. She also sought healing through coaching and therapy, and experienced firsthand the transformations coaching can bring. This gave her a passion for helping coaches to share those transformations with more people, so those people can enjoy the same freedom, joy, and recovery from old wounds that she did.   Since then, Stephanie has spent over 10 years helping coaches to get noticed, connect with the people who need them, and turn their expertise into coaching programs that their clients can easily understand, implement, and turn into real results.   When serving clients, she draws on her decades of practice in writing fiction and nonfiction, her ability to see both the big picture and the little details, and her experience as a client of both great coaches and coaches who left her discouraged and disappointed. She also uses the relationship principles she discovered to help set coaches at ease, draw out more of their expertise than they even knew they had, and make the process of creating their programs easy and fun. Ways to connect with Stephanie:   https://www.coachclientconnection.com/ https://www.instagram.com/stephanieobriencoaching/ https://www.linkedin.com/in/stephanie-obrien-program-design/ https://www.facebook.com/StephanieOBrienCoaching   Free Gift: https://www.coachclientconnection.com/How-to-Pick-a-Coaching-Topic-that-SELLS/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hello everyone. Welcome to another episode of unstoppable mindset. We're going to try to be unstoppable today as much as much as we can. Our guest is Stephanie O'Brien. O'Brien, good Swedish name Stephanie. I couldn't resist. It's a it's pleasure to have you here, and it's a pleasure to have all of you listening. Stephanie has been involved in coaching and connecting coaches and clients for 13 years now, my gosh, a long time, and we're going to learn all about that. And I know that Stephanie's got a lot of words of wisdom to talk about. So without further ado, as it were, let's get into all of this. So Stephanie, welcome to unstoppable mindset. We're really glad you're here.   Stephanie O'Brien ** 02:03 Thank you so much. I really appreciate you having me here. I'm looking forward to this,   Michael Hingson ** 02:07 and as I told Stephanie earlier, the rule of the podcast is you got to have fun. So, you know, we do our best. But anyway, let's start out with kind of the early Stephanie, growing up and all that. And you know, just to learn a little bit about you if we can   Stephanie O'Brien ** 02:22 sure, a big part of the reason why later came to have a focus on helping coaches connect with people was because for me, connecting people was connecting with people was really difficult. When I was young, I'd be the kid who on Saturday morning, I'd get on the phone at a call each of my friends one by one, only to be told that they didn't want to hang out. And I was seldom the one who got a call in return. So I had a really hard time connecting with people. Admittedly, I could be a bit clingy and boring, so I have to recognize my own faults and where I had to grow from there, but at the time, I didn't really know how to fix that. So yeah, I had a hard time connecting with people. Eventually, I started connecting with people through writing. I was a pretty prolific novelist. I finished my first novel when I was 12 years old. Terrible novel. Mom told me, Steph, don't delete it. And I tell her, no, no, it's so bad I'll never want to see it again. Mother knew best. I shouldn't have deleted it. But I went on to write 14 novels, four of which were good enough by adult needs standards, to Self Publish. And while I was doing all this writing, I started connecting with other writers, talking with them about their stories. I got very good at building relationships and asking the right questions to keep the conversation going, but I just kind of learned how to connect with people through trial and error. Though I've been still worked with some mentors to get better at it still. So now I use that experience, the writing experience, the ability to phrase things in a way that's easy to understand and connect with that experience. With building relationships, I help coaches to connect with more of their ideal clients now.   Michael Hingson ** 03:49 So have you always been in Manitoba? Yeah,   Stephanie O'Brien ** 03:53 I've always lived in Manitoba. Sometimes vacations are traveled outside if it always lived here, oh   Michael Hingson ** 03:58 yeah, lot of snow in the winter, oh   Stephanie O'Brien ** 04:01 yeah, it's been less severe lately, like it's in the last few years, we've had more 30 degree days in summer, fewer 40 degree below days in winter. But it still can get pretty cold.   Michael Hingson ** 04:14 Isn't that crazy? Well, but, and of course, some people say there's no such thing as climate change. So what do you do?   Stephanie O'Brien ** 04:20 You put out the pictures of me trick or treating as a kid versus me at Halloween this year, like I went from trick or treating in blizzards to walking on grass in November one. There's a difference.   Michael Hingson ** 04:33 Well, so you you went to school? Did you go to university? Or any of that? I   Stephanie O'Brien ** 04:38 was actually homeschooled, and I went to Athabasca University online, but I didn't take a full formal university education. Instead, I learned. I took courses from various coaches and business owners to learn how to run an online business. Wow, Peter, if you're gonna do a secondary education, you may as well learn from someone who's doing what you want to do, and to teach you how to do it   Michael Hingson ** 04:57 well. And as long as that, we're. For you that that's a good thing to do.   Stephanie O'Brien ** 05:01 Yeah, you've got to choose your education based on what you're trying to learn and what you're trying to accomplish. I don't like the cookie cutter model, or you got to get a college education because, yeah, learn what's relevant.   Michael Hingson ** 05:13 Well, I think there's value in college and or university, absolutely. And I went, I went to to the university, and I think for me, probably it was the best thing to do, because back in well, in 68 to 76 when I was at the University of California at Irvine, there weren't a lot of alternatives other than college for getting access to material, accessible stuff wasn't there. In fact, majoring in physics, my books had to be transcribed into Braille and and that that was a challenge, because professors didn't always want to provide information about what books they were going to use until as late in the process as they could, just in case a new book came out. And that that didn't work for me, and so one of the things that I learned was how to work with professors, and when necessary, use higher authorities than professors at the university to get them to provide what needed to be done. So that was that was useful, but the material wasn't accessible without me making a major effort. So probably college was would have been, anyway, for me, the way to do it. But obviously what you did worked for you. And so, you know, I figure it's important to   Stephanie O'Brien ** 06:29 just go to figure out what you want to do with your life, figure out what information or courses you need on that, and then, you know, pick the source that is most appropriate to provide it. It's there's no one size fits all,   Michael Hingson ** 06:41 no, and I agree. What do you do with people who say I don't know what I want to do with my life?   Stephanie O'Brien ** 06:48 Those generally don't tend to be our target audience, but I can help them in a few ways. I can give them a few questions that they can answer. You know, they can look at what is something that they really love to talk about can't get enough of talking about so they could study this forever. Is it something that they could you know, an area where they can help get results for people. Let's say they are really into relationships. They're fascinated by human relationships. Can they help people to communicate better? Can they help people to find better, healthier partners? Can they help them to avoid common conflicts with other people? Or, you know, what's a problem that they've solved for themselves, that they've healed in their own life. You know, maybe they had a really rough cancer journey and found out, you know, what went wrong, what went right, what could have gone right more to make it easier for them. Now, I know one person who she got through breast cancer and now teaches other people how to navigate that journey a lot more smoothly than what she experienced. Yeah. So, yeah, I encourage people to, you know, look at their lives. Look at what you do for free, if you had the option, if money wasn't an object, what fascinate? See what you're passionate about, and just see, is there a way you can use that to make other people's lives better?   Michael Hingson ** 07:54 Well? And that makes a lot of sense. And we, we all should do a whole lot more introspection and analyze what we do and and even ask ourselves why we do it, because we we tend to just move ahead and do stuff and we don't think about it. And the other part of what happens as a result of that is that we try to control everything that we do, we don't think about what we're doing, and we're a lot more afraid than we should be, and then we need to be, if we would only take the time to really be introspective and learn what is it that really is going on? Why do I feel this way? And as you're pointing out, what can I do about it? But if we really take the time to analyze. Then we figure out somewhere along the line, you don't need to worry about what you can't control, just focus on the things that you can and your life is a whole lot better anyway. Oh yeah,   Stephanie O'Brien ** 08:54 yeah, at Holyoke, give me the strength to control, our strength to change what I can the grace to accept what I can't, and the wisdom to know the difference, yeah,   Michael Hingson ** 09:02 well, and the reality is that one of the things that I talk about a lot is the mind's a muscle, and you need to develop it whoever you are, and the best way to do that is to think about what you do. I've learned that I'm not my own worst critic, I'm my own best teacher, and that's the way it should be. But I have to be open to learning and letting me and my inner voice teach. But if I do that, then I'm oftentimes, as I think back on it, very amazed at what I suddenly discovered that I didn't know before because I wouldn't take the time to think about it and study it.   Stephanie O'Brien ** 09:40 Yeah, we can get so busy, so caught up in our day to day lives, so ingrained in our routine. Sometimes it can be challenging to rattle ourselves out of that, and sometimes we need another set of eyes, or someone asking the right questions,   Michael Hingson ** 09:53 yeah, and then, and we need to take that time so. So for you. You, you studied, you worked with people. And so you what? Well, what kind of jobs did you have early in your your job world? Or did you always coach?   Stephanie O'Brien ** 10:12 Um, my first jobs, that was actually a waitress for a restaurant my mom owned, along with a couple other people. They were going to run the restaurant along with us. They were going to be the main ones owning the restaurant, and then they just kind of ditched us and left us with a restaurant we didn't know what to do with. So I was a waitress there for a bit before we sold the building and moved on. Then we tried owning rental properties for a bit, and honestly, no, never again. We were not cut out for that. It   Michael Hingson ** 10:34 was terrible, scary thing. Yeah,   Stephanie O'Brien ** 10:37 yeah, it's done. I can still lose like I'm fine with being responsible for me. I don't need theory to be responsible for me and all the tenants who call me during supper to mediate between their fights. Yeah,   Michael Hingson ** 10:50 this only so many hours in a day, and people need to take responsibility for themselves. So I hear you. So what did you do after that? That   Stephanie O'Brien ** 10:57 was after that that we started getting into coaching. You I'd been writing novels for pretty much as long as I could write, and I was going with mom. She was becoming a coach. She was studying under Mary Morrissey, so I went with her to learn how to use my fiction writing skills for business. And I started studying under Brendan Norman and then Ted McGrath. And yeah, they it was actually Brenda Norman who introduced me to the world of writing for marketing, and, you know, knowing how to focus on the results that people care about instead of the process that they don't really care about, how to phrase things in terms of the actual experiences that they long for, instead of just giving dry, vague descriptions issues kind of my gateway To the world of marketing.   Michael Hingson ** 11:37 So you you really, essentially came by the whole concept of coaching pretty naturally, by by just the the evolution of of what you did, which is pretty cool. How about your books, though, are, are any of them still available for people to get?   Stephanie O'Brien ** 11:56 Yeah, got four novels on my website. It's Stephanie O'Brien books.com where I host my novels, my short stories, my comics, my art, basically all my creative stuff that isn't coaching. And I've also got one non fiction book, one month program builder up on my website. I have written another one tell people with their marketing message, but that one needs to be updated. I'm planning to update and republish it eventually, but it just hasn't been   Michael Hingson ** 12:20 a top priority. So have you published all of your own books? Or have you worked at all with traditional   Stephanie O'Brien ** 12:26 publishers? It's all been self published. A lot of the traditional publishing route just seems like too much of a pain for them, still expecting me to do Mark most of the marketing. Yeah,   Michael Hingson ** 12:35 that's one of the things that has happened, is that publishers tend to not do nearly the marketing that they used to, which is, which is fine for those who really do know how to market, but there is also value in publishers doing a lot more to help than I think probably a lot of them do, but it's the way the world is going that we've we are so steeped in social media and everything now, people think that's the only way to market and it's not.   Stephanie O'Brien ** 13:06 Yeah. Anytime someone says their way is the only way, I immediately get suspicious, like they instantly lose credibility. There are so many different ways to market yourself and grow a business. The important thing is finding a way that works for you. Yeah.   Michael Hingson ** 13:21 And ultimately, one of the tests of whether it works for you is whether you see results or not. But, but true, it is still there is not just one way to market or sell for that matter,   Stephanie O'Brien ** 13:32 yeah, and if you're not having fun doing it, you know, it's kind of like your podcast, if you're not having fun doing it, especially because, yeah, I found that if I try and commit to a marketing method that I just really hate doing, I will struggle every day to get it done. I'll wind up procrastinating, I won't do it as consistently as I should, and I won't get results. So yeah, when you're choosing your marketing method, you gotta pick something that even if you're not totally ecstatic about it, you at least enjoy it enough that you can do it consistently   Michael Hingson ** 14:00 well, and you may discover later that you really do enjoy it, and that's that's part of it. We don't always necessarily know everything in our own minds the way we ought to. But if we, if we keep looking and we keep trying things and we find something, well, this is working. I'm not a great fan of it, but 10 years from now, you may discover that you learned a lot and you really love it.   Stephanie O'Brien ** 14:23 Yeah, you can always just experiment with it. You'll give it a 90 day shot it, don't. You don't want to just poke at it and then go, Oh, it didn't work instantly. But, you know, give it a be a good old college try. Give it a 90 day genuine try. And if you're really hating it, if it's not getting results, be willing to let it go. If it's getting results, if you're enjoying it, keep on going, working on refining it   Michael Hingson ** 14:42 well. And if you're getting results and you don't enjoy it, then it's probably worth exploring. Why don't you enjoy it? Yeah, that might be very telling also.   Stephanie O'Brien ** 14:53 And if it's something that can be outsourced, then you might want to look at outsourcing. Actually, it depends on the nature of what it is you.   Michael Hingson ** 15:00 Yeah, there is that. But if it's working that that, in of itself, is something right off the bat. Yeah, you   Stephanie O'Brien ** 15:06 don't want to ditch what's working unless you got something better to replace this.   Michael Hingson ** 15:10 That's that is always true. Well, so anyway, so you started studying, and eventually, when did you start your your business, and start coaching, seriously.   Stephanie O'Brien ** 15:24 Um, see, I kind of, I was kind of half probably coaching, partly writing for people, as early as 2013 that's where I got my start. And then just kind of gradually got more and more into coaching, as opposed to writing for people. So of course, even the other process of writing for people still involves a certain amount of coaching, because you have to help them understand, Okay, here's why I'm doing it this way. Here's what we need to communicate. Here's what you need to communicate as a follow up afterward. So there's a certain amount of coaching involved in that too, but it's been the last few years that I've shifted my focus more fully to helping people create their coaching programs, as opposed to, you know, writing marketing materials for the programs they already have. Now,   Michael Hingson ** 16:00 you've written a number of fiction books, right? Tell me about that that I'm still trying to figure out how to write a fiction book   Stephanie O'Brien ** 16:10 for me. Most of the time. It starts with me having a few ideas for scenes or relationships, etc, and then spending the rest of the time trying to justify their existence. Like here are a few really great scenes, and now I need to figure out all the other plot points that lead to this moment the books I've published so far. One of them is called cat girl roommate. It takes the concept of a cat girl, except that instead of being the stereotypical sexy cat girl, she's a cat girl who actually acts like a cat and thinks like a cat. I've owned cats pretty much as long as I can remember, so I just took a whole bunch of their ridiculous shenanigans, and put them into this one cat girl, like, how she'll, you know, the her roommate who's taking care of her, he'll make the same meal for both of them. But she doesn't want her. She wants his. It's the exact same thing, but she's sure that his is better. Such a cat thing to do another it's called a heroic lies. It's, um, kind of a dark twist on the superhero genre, where you've got this villain who keeps on kidnapping people, keeps on trying to fight the hero, except that there seems to be nothing in it for him. It kind of explores that whole Why is the villain putting so much into the fighting the hero instead of making his own life better with his own genius, and kind of puts dark twists on it? Oh, shoot. That's why.   Michael Hingson ** 17:20 Cute. Well, and speaking of cats, see who I have on the back of my desk chair here. Yeah,   Stephanie O'Brien ** 17:28 I noticed him moving around. But enough, I got one sitting in a chair right over there.   Michael Hingson ** 17:32 Well, stitch usually isn't in with me, but our house is being cleaned, and so her bed is is under attack, as far as she's concerned. So, so she came in here, which she usually does, and she'll just stay up on the chair. She's fine,   Stephanie O'Brien ** 17:48 yeah? My cat tape laundry day sometimes I finished, you know, laundering the sheets and making the bed. Okay, Brandy, your bed is ready.   Michael Hingson ** 17:56 Yeah? Well, stitch, stitch copes pretty well. And then there's my guide dog, Alamo, who's down on the floor. You can't see him, but he's he's down there and quite content. But stitch seems to be pretty well. She moves around a little bit, but she's planted herself on the back of the chair. And I didn't even think about it when I bought this desk chair to get something wide enough so that she could be on it, but it's worked out really well.   Stephanie O'Brien ** 18:23 And yeah, she seems very cozy and   Michael Hingson ** 18:25 content she is. And for those who don't know, stitch is my, my main coon rescue cat. We've had her now for 10 years, over 10 years. So since the bed is is being made and washed and all that. Then she's in here and she's fine. She'll get bored eventually,   Stephanie O'Brien ** 18:47 Hey, as long as she isn't wandering around screaming, as mine sometimes does.   Michael Hingson ** 18:50 Yeah, yeah, that's the big issue. Well, so you you got into this whole business of of coaching, and how did you start or working with her? How did you decide to start working with other coaches and coaching them in terms of dealing with clients and so on. While   Stephanie O'Brien ** 19:11 I was accompanying my mom to all these the training events, I just started falling in love with coaches and coaching. I saw all these amazing people who are trying to be their best selves, live their best lives, break free from their old patterns and beliefs and ways of being, instead of just being ruled by them their whole lives, and trying to help others to do the same. I just fell in love with it, of the idea of the ripple effect I could make by helping these people. I also became a client of some coaches, and I found it was really it really changed my life in a lot of ways, like helping me to overcome the emotional difficulties from that childhood I described, where people didn't want to be around me, where I couldn't make friends seeing the change it made in myself. I wanted to help more people to experience those transformations, and I wanted to help the amazing coaches who were making such a change to have more success and joy in their own lives, too. Yeah. But you know, as I was interacting with them, I found that I think they were in some ways, kind of too educated for their own good, because they say stuff like, I help you shift your paradigms. And I think I might have mentioned that earlier, but yeah, they they didn't realize that these things that had so much meaning for them wouldn't have the same meaning for someone who didn't have their training. So, you know, they here shift your paradigms, and they can instantly mentally connect it with a result, whereas the lay person here is that they can kind of speculate about the result that they don't immediately look up and say, Yes, that's the exact change I need in my life. But I was kind of the universal translator from Star Trek, helping them translate their coach speak jargon into layperson's terms and into the terms of here's what the people actually want.   Michael Hingson ** 20:42 If you were to define it, what would you say is the definition of a coach? What is a coach?   Stephanie O'Brien ** 20:50 I'd say it's somebody who that works. Doesn't just put a training program for someone to go through on their own pace. It actually works directly with the person. You're helping that person find the answers that they need, helping them to work through their own minds, their own circumstances, their own desires, and helps them ask the right questions is someone who helped them to figure out their own life or some specific aspect of their own life. They don't just give education. They also receive what the client has to say, and help the clients to work through it and understand it.   Michael Hingson ** 21:21 Yeah, I once heard a definition the difference between a coach and a therapist, mainly is that a therapist helps you find the answers, but the therapist knows the answers and can give you the answers, but a coach guide you, because you're the one who really has to discover the answers and figure out what it is that you need to deal with. So the coach will guide you and help you discover, but you have to be the one to do with the coach doesn't necessarily know nor provide the answers.   Stephanie O'Brien ** 21:56 Yeah, and when I'm working with coaches, that's definitely the case where you know they're the subject matter expert on whatever they're trying to teach on. I'm just the person who knows which questions to ask to draw out their expertise and help them to share it in a more effective way and to come up with it. Or you could draw it out of hiding in a more efficient way, instead of spending weeks trying to figure out what to say. Yeah.   Michael Hingson ** 22:19 So in general, what I you've talked about a little bit, but what are some of the challenges that you first saw in dealing with coaches when you first started?   Stephanie O'Brien ** 22:29 Well, there was the one I mentioned, where they didn't really know how to explain their services in a way that resonated with people. You know, they talked about the process they took them through, or the amount of content they were going to give them, or the amount of time they were going to spend with the person. Thing is, you're asking for a bunch of a person's time. That's not a selling point. That's a chore. You're you're going to spend five hours of your weekend on this. That's an anti selling point by helping if they one of those challenges then was, you know, not knowing what it is that their clients really want and addressing that. Another is time. Is a huge issue, I think, in the business world in general. So a lot of people struggle to find the time to create their coaching programs, or what time they have they don't use it officially, because they don't have a system for quickly and easily drawing out all that content and organizing it. Another is money. A lot of coaches are having trouble finding the right clients, connecting with them, conveying the value of their products and services to them, so that they actually go get those clients and get the money. So those I find, are three of the big challenges that coaches run into.   Michael Hingson ** 23:31 Yeah, I can say, having observed a lot about it, that a lot of people seriously undervalue or don't recognize the value that they bring, and so as a result, when they're creating courses or coaching or whatever, they undersell and don't charge what they're necessarily really worth. And there are reasons to avoid that and really charge what you're worth, but you also have to learn how to do that and learn how to figure that out. But people do tend to sell themselves short way too often.   Stephanie O'Brien ** 24:13 Yeah, when you're really immersed in your own expertise, can be so easy to start feeling like what you know is common knowledge, when in reality, it's stuff that a lot of people don't know. And even if they know some of the surface stuff, they don't know the same kind of depth as they don't know it in the same kind of depth as you do. Now, I've actually got exercises I take my clients through so they can kind of remind themselves of the depth of their own expertise and how much they know that their clients don't know. I'd be happy to share that if you want. Sure. Yeah. And for those of you who are listening, I hope you've got something to write this down and record this so I'm going to walk you through this exercise. Not only does it help you to really boost your confidence in your own expertise, it'll also help you come up with a ton of content for your coaching programs, your training programs, your content marketing, podcasts, newsletters, social media, posts. So, so yeah, definitely be ready to take notes on this. So your first step is to figure out what are the things that you can help people with. You know, just write it down in broad categories. Maybe you could say, I help them with marketing, with JVs, with getting referrals. So you put those broad categories, kind of break them down by the results. What are the results that you can help people get then pick one of those results. I like to use the example of a relationship coach who helps a single men to meet and marry the woman of their dreams. So the result is that this person has a loving marriage with the woman of his dreams, but right now he's single and lonely and doesn't know how to approach women. So then for step two, what you do is you'd write down the steps that you take your clients through, preferably in chronological order. I know not everyone can do chronological order, because some processes just don't happen in a specific timeline or a specific sequence, but if you can do it in chronological order, it's best to do so. So the steps that you'd write down say you're this coach you could write down, helping him to figure out what kind of woman he wants to meet, helping him to figure out where these types of women might hang out, how to approach her, how to have a conversation, how to get a first date, how to see if, how to conduct himself on that first date, and see if she's the kind of person he wants to keep dating. How to get a second date, if he wants and so forth. So once you've written down all these steps in chronological order, pick one of those steps and break it down further, this is where you really start to see the depth of the expertise that you have. So step one was figure out what kind of woman you want to meet. So you could ask questions like, what kinds of experiences do you want to have with your partner, and what kind of person would want to have those experiences with you? What kind of experiences do you not want to have, and what kind of person would give you those bad experiences? What kind of positive experiences have you had in the past that you want more of you if you need help to figure out what you want? Does Do you want a partner who wants to be a homemaker or a career woman or a business owner? Do you want a partner who wants to have kids with you, or who I'd rather stay childless? Does give them really specific questions that they can ask themselves to better understand you know what they wanted to better understand how they can go about this. And if you want to give them instructions for how to do something, make those instructions so specific that if an alien never even heard of your subject of expertise before were to read the instructions, the alien would know exactly how to do it. You don't feel like those software developers who go, okay, just click on this tab, this tab and this tab, okay, but how do I get to that tab in the first place? Don't assume that your clients know how to do the first few steps. Some of them will some of them won't. You don't want to leave that second category behind. And you can also look at what are the best practices they can use while doing this. What are some common mistakes? What are some examples you can give them of people actually doing this. And by doing going through this exercise, you can really get a clear view of just how much depth and detail you know about every single step in this entire process. And when you really break it down, every single step that goes into the process has so much nuance, so much detail, so many things that you could teach them, so many nuggets of wisdom you probably have that you might have even forgotten since it's become so second nature. I encourage you to do that exercise and remind yourself what an expert you are and come up with a huge amount of content at the same time.   Michael Hingson ** 28:22 Right? And then what happens? So   Stephanie O'Brien ** 28:27 what happens next? Of course, depends on what you're trying to accomplish. You know, if you once you've done this exercise, if you're trying to create a coaching program, you still need to figure out how you're going to deliver it, whether it's in group coaching calls one on one, a hybrid, or if you want to make a training program as opposed to a coaching program, you need to figure out how to price it, how what kind of posting software you want to use to deliver it. Those are some of the steps that come after. And of course, you need to figure out how to sell it, how to market it in a way that works for you   Michael Hingson ** 28:59 well. So coaches are human, like, like everyone else, at least, that's, that's the theory. And so you observed coaches having challenges. You've observed people not necessarily dealing with discovering the things that they should discover in order to be able to coach or to to progress. How do you find or how do they overcome those challenges? What do you do to help them overcome those challenges?   Stephanie O'Brien ** 29:31 It kind of depends what the situation is that's preventing them from progressing. So yeah, my first step would be, of course, to talk with them and figure out, Okay, what's stopping you from progressing? Is it that you feel you don't know enough to create a coaching program? In that case, let's see how we can draw out more information from you. Is it that you have too much information and you don't know which information to put in each offer because you don't want to try and shove it all in the same offer? It's just going to get cluttered, and people will feel it ripped off if they're paying for information they don't need. That might help them figure out if they. How many offers Do you want to make? What information goes into each offer if they're having trouble with time in my program, creation Made Easy. Course, the first thing I do with people is actually look at their schedule and figure out, okay, what are your priorities? What needs to be in your schedule, what can be paired out? Where can we make time to actually create your coaching program? So those are some examples of how I help people with some common challenges.   Michael Hingson ** 30:24 Do you find a lot of resistance people don't want to, or think they don't want to overcome the challenges because they don't really exist? Do you see a lot of that kind of challenge and that people just resist because they're really not thinking in as I put it, being introspective.   Stephanie O'Brien ** 30:44 I'd say one of the biggest challenges I find people run into that stops them from working with me is they want to do it on their own. And some people can do it on their own, but others wind up working on it for weeks on end. You say, Oh yeah, I'm working on figuring out this content. Then weeks later, I follow up, hey, how are you doing? I'm still working on it. We could have had it done in 60 to 90 minutes. Here, just one call with me, 60 to 90 minutes, and that could have been done. Yeah,   Michael Hingson ** 31:10 well, that's your expertise that brings that. And the result is that, again, people aren't thinking it through, and so the result is that they they continue to go in circles and not necessarily move to where they ought to be as quickly as they should. But at the same time, there's only so much you can do, because you can't force people to listen.   Stephanie O'Brien ** 31:39 Yeah, all I can do is, as with any business owner, work on getting better and better at communicating my value and helping people see why they're better off working with me.   Michael Hingson ** 31:47 Well, that's an interesting point. It's as much a learning experience for you, isn't it?   Stephanie O'Brien ** 31:55 Yeah, absolutely. Anytime you're finding that people aren't really responding here to your messaging, you need to look at your messaging or the way you're presenting it, and see, okay, Where can this be improved, and even if your messaging has been working, you know, things can shift to trends can shift. People can get overloaded on a certain amount of certain type of messaging. So you need to be prepared to adapt and to listen to people and see how their needs and their preferences are evolving.   Michael Hingson ** 32:19 Yeah, and I you, you bring up a really good point that I like a lot, and that is that things may be working. You may be doing something well, the question is, can you do it better? And I think that's a question that we should always be asking ourselves, can I even improve what I'm doing that takes humility to be able to ask that question. But it is still true. It's something that we should do, and that is really look at by doing this the best way I can. Can I improve it? And of course, that is something that you as a coach brings to it as well, because sometimes, if they consult with you, they can find out that you may approve of what they're doing, you may like what they're doing, but you can come up with other solutions that are even better. I love the whole idea of collaboration, and we don't. We don't see nearly as much of it as we should, and I think way too often, as you point out, people just want to do things on their own, but none of us are really an island.   Stephanie O'Brien ** 33:27 Yeah, I've had lots of mentors who helped me to get where I am, and I'm still learning from other people as I go, it   Michael Hingson ** 33:35 gets to be a real challenge. And again, you can't force people to do things that never is going to work. So you can't necessarily do that. And   Stephanie O'Brien ** 33:45 I hate that sales tactic where you try and force or bully someone into it, go run to the bathroom room and buy my stuff, or else you're going to be a failure in business forever. I am so over that, and if someone tries to pressure me into it, that tells me that they care more about their agenda than they care about me, and then they don't respect my boundaries in that point, their odds of making a sale pretty much hit the floor and start digging.   Michael Hingson ** 34:06 Yeah, you know, I learned a long time ago that people who really sell and do it well recognize that what they truly are are educators or counselors. You don't force people to do things. You need to really look at what a person needs and wants, and if you've got something to help them, then you you bring that into the conversation, but you don't, and you shouldn't force people. I've had so many situations where I sold a product and the product that I well, I should say I wanted to sell a product, but my product wouldn't necessarily do what the customer really needed. There were issues, whatever they are. So what am I to do? I could try to just continue to push our product on them, but I know that in the end, that's going to backfire. It's. Not going to work, people are then going to hate me or resent me, and they're never going to want to do business with me. So it's important to not push something that doesn't work. But I also took it a step further, more than once, which is to say, here's what will work, even though my company doesn't happen to have it, and when you really develop that level of trust by being honest with someone and pointing out this is what really works in the long run, that's going to earn you a whole lot more than you would have ever gotten any other way.   Stephanie O'Brien ** 35:34 Absolutely, it can make you more of a go to authority. I mean, people need something. They can come to you, even if it's not what you offer, you may not be the provider, but you know the provider, and it helps to foster good relationships with other business owners. If you have people that you know is trust and can refer to, I recently sought out a grant a person who's an expert in Grant. I've noticed her on a networking event, and I'm not really looking for a grant myself. Don't have much interest in grants at the moment, but I've had a few people for some reason, approach me and ask me, Hey, can you help me get a grant? No, not remotely. And you know, the first few times I had nobody I could even refer to, I tried to find some people who I could refer to, but couldn't really find anyone appropriate. So I finally find this one just, Oh, thank goodness you actually help people to find grants. Like these people wanted me to help them find a grant. Never mind, apply for it. Find one in first place, and I can't do that like I could learn, but I don't want to. But then here's this person who specifically teaches people how to do it, though, even though it wasn't my expertise or even something I needed, I sought her out just so I'd have that ability to refer people next time.   Michael Hingson ** 36:36 Well, that's pretty important to be able to do. I in my case, I'm thinking of a particular incident where we, I and a sales guy, one of my sales people, who had set up an appointment to go see a customer, and they wanted his manager to come, which was me, and we went. And I'm unusual anyway. I mean, how often do you see a blind sales guy coming in, holding a laptop projector and doing other things like that. And I actually did the presentation, and I also happened to be very technical, and so I asked a lot of questions, and learned that our product wasn't going to do what these people needed. But by the time we were done with the whole presentation, I said, and you can probably see our product won't do what you need, and here's why. But then I did, and that's the first time I really did it. I took the next step and said, but here's a company, and here's what product really will do exactly what you need, and here's why. The result of that was that two weeks later, we got a call from the same company saying we really took what you said to heart, and now we have another project. And because of everything you taught us, we know that what you have to offer is exactly what we need. Just tell us what it's going to cost, and we will order it today. We're not even going to put it on for bid, and that's what trust is all about,   37:59 absolutely,   Michael Hingson ** 38:01 and it's, and it's so exciting, but it's, it's unfortunate that all too often, people don't really look at the whole value of developing that trusting relationship, and that's got to be a volitional part of whatever you do in coaching, or anything that we do in business, or anything in our lives?   Stephanie O'Brien ** 38:21 Yeah, I've had too many people try and pitch me without first, building that trusted. And even if it's a free thing, like a free webinar, there's no such thing as free, yeah, even a free webinar still costs time that I won't get back. So it's like and see when COVID just comes crashing into my inbox. Pitch first that tells me they care a lot more about their agenda than they do about me, especially if it's something that's clearly in applicable, like, No, I am not going to join your group for single mothers. I've never had a kid. I mean, granted, I have this cat, and she is kind of a toddler, but I've never had the kind of kids you teach people to work with.   Michael Hingson ** 38:54 Yeah? So you've, you've never had kids yet.   Stephanie O'Brien ** 38:58 I'm not really planning to have already got cats.   Michael Hingson ** 39:00 Yeah? Have you gotten married? No, so you're not even in that but you've got cats. Well, that's fine. Now, when my when my wife and I got married, we decided that we were going to have kids. She was in a wheelchair her whole life, and she said that she was concerned it would have too much of a bad effect on our body. And what we decided to do, in addition to having dogs and cats, was to welcome nieces and nephews into the house, because we could kick them out at the end of the day, and that worked out   Stephanie O'Brien ** 39:31 really well, yeah, just hop them up on sugar and send them back. Yeah, that's what my grandparents did,   Michael Hingson ** 39:37 yeah. Well, worked for them, right? Yep, you seem to be surviving as a result. Well, I didn't die. Yeah, you're still you're still coaching. So that's pretty cool. Well, let me ask you this, if I can, if someone is thinking about being a coach or selling their expertise, how do they determine. Or how can you help them determine whether they're really qualified? Or how can they decide that they're qualified?   Stephanie O'Brien ** 40:07 I'd say the big thing is just to ask yourself, can I consistently get people results in this area? Now, obviously that depends on the other person actually doing the work to get the results. But do you know how people can get results in a specific area in a repeatable, reliable way. It could be anything from your relationships, improving your relationships, improving your health, improving your business, and it doesn't even have to be the whole journey. As long as you can help people take one significant step, you can help improve their lives, like even if you can't help a person go from single to married, if you can, say, Help married couples to stop having a specific type of argument. And for that matter, the more specific the problem you solve, the more people who have that problem. I want to see, oh, that's exactly what I need you. I don't need this generic relationship advice. I need relationship advice. I want this thing in particular, like, think about when you're, say, having a technical issue, and you want to say, let's say last night, I was looking for how to widen the navigation bar in a WordPress site, and I see all these results for you, how to improve your navigation bar, how to make a navigation bar, how to change a navigation bar. No, I just want it wider. The only result I'm interested in clicking on is how to make it wider. It's the same thing with your customers. You know, the more specific the result you can help them to get, the more the people looking for it are going to say that's exactly what I need. So don't assume that you're disqualified if you can't help them with their entire journey. Just focus on what is one big result that I can help people get. If you know how to get that, help them get that result, then you can help them to do that,   Michael Hingson ** 41:42 and it might also be that you do what you can do. But again, like you said about the lady who you've met who does grants, you can also get people in touch with other people who may be able to augment the successes or the results that you've already achieved, who may be able to do it better than you? So that you create essentially a teaming approach, even though each of you are working individually to help this individual? Yeah,   Stephanie O'Brien ** 42:10 absolutely. And you can do it kind of sequentially or concurrently. You could have someone be offer a guest module in your coaching course, if you say, you help people with nine steps out of 10, but it's one step in the middle. Isn't your expertise that you can have a guest expert come in and present in your course. Or if you help them with one step of the journey, but not the subsequent step, once they're done working with you, you can refer them to somebody else. Or if they're not ready to work with you, let's say you help people get on stages and present, but they that only really works and can be monetized if the person has something worth selling to sell. So if you meet someone who wants to get on stages but has nothing worth selling, though, you could refer them back to me, and I could get them ready for your services,   Michael Hingson ** 42:52 right? It's a process. And again, a lot of people don't think they're they're capable of selling. They they don't have the self worth, or don't think they have the self worth. And even the whole concept of this podcast, as I've said to many people, one of the main reasons that I love doing this is I get to show our audience members that they're more unstoppable than unstoppable than they think they are. And whenever I hear someone say, I learned this from this particular podcast, and it really showed me how I can be better than I thought I was. That doesn't get better than that. Oh yeah. And even   Stephanie O'Brien ** 43:35 if you're just starting out, just starting out, can actually be kind of a superpower, as I was mentioning earlier in this interview, people can get so ingrained in their own expertise, it can become so second nature. They forget what other people don't know, which can result in overly broad or vague explanations. Like I've seen some mindset coaches saying stuff like, notice what stories you're telling about the telling yourself about this situation, or notice what limiting beliefs you have well, if not, unless you're trained for that, you're not going to notice what the story or what's a limiting belief versus what's just a fact. You don't know how to tell the difference. So that's an example of how a coach who's really in their own expertise can totally forget that other people don't know how to do what they do. For someone who's just starting out and who remembers the very vividly what it's like not to know these things. It's less likely to make that mistake, more likely to be able to put themselves in the client's shoes, understand what the client does and does not know, and explain it in ways that a person who's new to this can understand. I thought to say a more seasoned coach can't do that, but there is that risk that they'll forget. So if you're just starting out, it can be just easier to relate to people who are also starting out and who are just a step behind you.   Michael Hingson ** 44:44 How do you teach people who are clearly experts in what they do, but who have forgotten that they weren't always experts in the people they're dealing with aren't experts? How do you teach them to go back and recognize. Recognize that and remember those things that they've clearly forgotten that would make them so much better, because they could then relate better to other people,   Stephanie O'Brien ** 45:08 mostly by asking questions. Do I kind of come at it from the standpoint as if I was their client? Okay, you just told me to do this, but how exactly do I do it? What are the exact steps I need to take, or what questions can you ask me to help me to figure this out. Now I basically act like I was there. We don't necessarily role play, but I do ask questions as if I was their client and didn't know how to do this thing.   Michael Hingson ** 45:30 Yeah. What do you do to help the person who's say, fairly new to coaching and doesn't think that they're good enough? And how do you teach them to recognize that really maybe they are or or maybe they'll discover that they're really not. But how do you how do you deal with that?   Stephanie O'Brien ** 45:50 Um, I take one of the things I do is I take them through that exercise I did earlier with you. Write out the list of steps you take. Break it down into sub steps. I often remind them how being new can be a superpower. I also invite them to look at the results they've gotten for themselves and other people in the past. Have you healed this issue in yourself? Have you helped yourself to lose weight? Have you helped yourself to raise your kids better? Have you helped yourself to improve your health? Or have you helped other people? Is this something that other people come to you for advice, and have those other people gotten results from working with you. Now, if you've never really gotten results for yourself or for other people, then you might want to make sure that you're able to actually get those results before try to teach people, because if you don't know how to get the result, then you're really not qualified to coach but if you can get the result, then you know how you got the result and can replicate that process with other people, then you are ready to coach people. You are ready to help them to do what you know how to do. One of   Michael Hingson ** 46:46 the things that I have always done when I hire new sales people, or even today, when I'm talking to people who are fairly new and something that they've decided to explore, take at least a year and be a student. You should always be a student, but especially for the first year, play the student card. Don't hesitate to ask questions. Don't hesitate even to ask your customer questions, because the more you ask, the more you'll learn. Because mostly people really want you to succeed, and they want to succeed, and you're bringing something to the party, you may need to figure out what it is, but if you start by being a student, then you're really at least half the way there to figuring it all out.   Stephanie O'Brien ** 47:35 Yeah, absolutely. And you know, having a podcast can be good for that. You can interview people and get there to share all this free information, and they get exposure. You get free information, you get content to share with your audience. It's a great way to open doors.   Michael Hingson ** 47:49 Well, it's true, and you know, in the it works both ways, because hopefully, for example, when I ask questions or we're talking about different subjects, hopefully you get something out of it too, and that's, that's what makes it really fair,   Speaker 1 ** 48:05 that's important to have win wins, yeah,   Michael Hingson ** 48:08 well, so clearly, you know, we're dealing with a lot of different kinds of environments, and you're dealing With a lot of people. What about the person who doesn't think they have the expertise and so they're reluctant to charge more or charge what they should be charging? I think I probably know the answer to this, but I'm going to, you know, ask anyway, what do you how do you help those people recognize, let's assume, that they do have the expertise to expertise, but they don't think they do.   Stephanie O'Brien ** 48:44 One thing I can help them to do is look at the results they get and see just how valuable it is for their clients. So for example, let's say you help somebody to sleep better at night and have more energy. Obviously, there are health benefits for that. Here, you are less likely to have diseases. You're less likely to get into a car crash because you were groggy. You're probably going to have a better immune system the breakdown. I could break it down by the various categories of life. What are the benefits in their health, of course, in their relationships, if they have more energy, if they're less cranky, if they're in a better mood, they'll be more pleasant to be around people who want to be around them more they'll probably have better relationships with their kid, their friends, their spouse, their boss, their clients, their coworkers, and understand relationships that's healthy. And also look at time. How much time are they wasting on doing things slow, hard way because they're groggy and brain foggy and unable to work well? Yeah, I encourage you to look at every different area of your life that it the client's problem is affecting and that would be affected positively by the solution you give. I think this will help remind you just how valuable your solution really is. And if you're not completely sure that you can help people to get results, you know, look at the results you've gotten for yourself. Look at the results you've gotten for others. If you. Do have a good track record of getting results, then you know that's the site that you already have proof that you can if you don't have a history of getting results, then you need to work on developing your skill set learning systems that can get results consistently, or look at some other area of your life where you've already gotten results. But yeah, the important thing is that you need to be able to get results. And of course, you do have to also be realistic about okay, you can teach people how to get these results. You can also do things with them to help maximize the chances that they actually do the things you're teaching them and thus get results. But you do have to recognize that some people are going to choose not to do the things, and they will therefore not get the results. So as long as you know that if your system is followed and will get results, you've done your part, the rest is also on them.   Michael Hingson ** 50:47 Yeah, and a lot of times they may not get results, and who knows specifically why, but it's really important that they understand why they're not getting results. And maybe it is only, and I don't want to mitigate it, but it's only they don't have the confidence to ask, or they don't have the confidence to to reach out to help somebody get the results, which is also part of what they need to work on.   Stephanie O'Brien ** 51:14 Yeah, one thing coach that I like did, instead of just asking, do you hold He did ask, Do you have any questions? But if the people on he was coaching with didn't in his group called, didn't have any questions, he'd ask them to give an update. You know, what were you working on this week? What results were you trying to get? What results did you get? And this often resulted in him finding things to coach on that the person hadn't thought to ask. So, yeah, it's important to check in with your clients to see what kind of results they're getting, what kind of results they're not getting, and if they're not getting results, then explore that with them. You know, why are you not getting results? What did you do the action steps? Okay, if so, did you do them right? Did you do them wrong? If they didn't do the action steps, why not? And how can we adjust your schedule so that you actually can fit them in? What kind of resistance is there against doing these action steps, and how can we clear that resistance? That's really important to stay in touch with your clients and to get consistent updates on what milestones they are or are not hitting and why they are not are not hitting them, and be be prepared to address those underlying issues. Because often, while you're working on doing something, questions will come up that you didn't think you had earlier. You you discover nuances to it that you didn't know about, or you'll meet mental resistance that you didn't realize you were going to have.   Michael Hingson ** 52:29 Part of it, though, is also the art of asking questions and the art of asking the right questions. I, for example, really don't like to ask yes or no questions, closed ended questions, if you will, because you don't learn much that way. And so that was also one of the things that I did with the customer we mentioned earlier. I'll always ask open ended questions, because I really want to get not only the information that they they have that I feel is important for me to have, but I also get to know them a lot better. When I ask open ended questions and get them to really give me a detailed response, I'll learn a lot about them as well, and I think that's extremely important.   53:12 Now that makes total sense,   Michael Hingson ** 53:15 yeah, because it's it's so important to be able to ask tell me more about this. Or what is it that you find doesn't really work here? Or why do you like that? And really get questions that will make people think that also helps keep me alert when I when I keep thinking of questions. So it works both ways.   Stephanie O'Brien ** 53:43 Yeah, I'd say the ability to ask the right questions is one of the most important things for a coach.   Michael Hingson ** 53:47 Yeah, and if you don't necessarily know the right question, again, asking some open ended questions, and sometimes you might even want to say, what else is there that you want to tell me about this, or tell me more about this, so that you get people to offer information? And I've been in situations where I wasn't sure what to ask, but I can always ask something that will get people to offer more, that will help me think about, oh, I need to ask about this. Yeah.   Stephanie O'Brien ** 54:18 And you could kind of write a list of the pieces of information that you need to know about your clients you know, like, say, going back to that relationship coach, example, the piece of things that you need to know in order to help someone

Over 70% of leads never hear back from agents—are you one of them? Learn how to transform your follow-up game and avoid the chaos of poor tech transitions with real strategies that convert.In this tactical episode of Agent Power Huddle, Sara dive into two hot topics every real estate pro needs to master:Seamless communication systems — including the struggle (and solution) behind moving a 2,000-member group from Workplace to Slack, and how to manage team transitions without losing momentum.Next-level follow-up strategies — where Sara breaks down exactly why 70% of real estate leads are lost and what you can do to make sure you're not leaving deals on the table.

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In this episode of The HMO Property Show, host Neil Gibb sits down with Jay Das from Noble Avenue to unpack the real story behind Perth's northern corridor property market. With rising interest rates and conflicting media reports, are prices really softening — or is something different happening on the ground? Jay shares his expert insights from over a decade selling in Iluka, Currambine, and surrounding suburbs, offering a street-level perspective on: The buyer migration patterns from coastal hotspots like Hillarys into Iluka and Currambine Demographic shifts, with younger families moving into Iluka and professional first-home buyers entering Currambine How price points have evolved — from Iluka's million-dollar entry prices to record-breaking sales pushing $3M+ Investor interest from East Coast buyers planning future relocations, and why smart money still sees Perth as undervalued The impact of local covenants, land supply, and community feel in maintaining suburb desirability Market activity trends, including massive home open turnouts and why buyer competition remains strong despite shifting conditions Jay also breaks down real-life case studies of standout property sales, investment potential in both suburbs, and what to look for if you're buying into the area now. Whether you're an investor, homeowner, or property professional, this is a must-listen episode packed with valuable intel on the Perth northern suburbs market in 2025.  

Struggling to stand out in today's market?AI is transforming how top Realtors generate leads, follow up, and close deals faster than ever. In this game-changing episode, Mike Mills and Ginger Bell reveal the real estate AI strategies that smart professionals are using to work less, earn more, and stay competitive in 2025 and beyond.

Schlafmaxxing, der Trend zum optimierten Schlaf für maximale Regeneration. Hilft es bei Schlafproblemen? In dieser Folge gibt es überraschende, wissenschaftlich fundierte Antworten, was den Schlaf fördert und was ihn stört. Außerdem bekommst du 11 erprobte und hypnotherapeutisch präsentierte Tipps für einen ausgeglichenen, gesunden Schlaf. Allein das Anhören dieser Folge kann schon förderlich wirken auf deine Schlafqualität - denn die Magie der Worte ist integriert. Gib mir gerne Rückmeldung, ob du damit was anfangen kannst und was es mit dir macht. Wenn noch Fragen offen sind, schreib mir an kerstin@lichtfinder.com. Ich freue mich über dein Feedback. Und wenn du was brauchst gegen die innere Unsicherheit, dann hol dir jetzt meine beste Übung für mentale Stabilität. Ein 13 min. Audiotraining führt dich in die Übung ein. Kostenfrei (gegen dein Newsletter-Abo

For today's essential Heretics 101 feature, Kelli and Nolan examine the persistent challenge of HR professionals becoming genuine business leaders. Jeff Diana Investor/Entrepreneur, and former CPO of Calendly, join in to dissect tactical strategies for developing business acumen, moving beyond traditional people operations to drive meaningful organizational impact through financial literacy and strategic thinking.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH JEFF, NOLAN + KELLI ON LINKEDINJeff: https://www.linkedin.com/in/jeff-diana-a1906212/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—TIMESTAMPS:(00:00) Intro(01:21) The Frustration: Why "HR at the Table" Still Doesn't Work(02:13) Jeff's Do's and Don'ts Framework for Business Leadership(04:26) KD's C-Suite Litmus Test(05:50) The Controversial Take: Understanding Founder Irrationality(06:49) Jeff's "Layers of the Cake" Business Metrics(08:35) Sponsors: Planful | MetaView (11:35) Synthesizing Learning for Your Team(12:14) Being the Best-Run Function Strategy(13:43) Career Mobility Benefits(14:10) The SuccessFactors Sales Kickoff Story(15:33) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

Jennifer Eden brings global experiences to her mission to make organic menstrual products accessible and affordable. Her conversation with hosts Sarah and Jessica highlights the benefits of menstrual education (e.g. in her home country of Australia), and focuses on the responsibility of businesses / business owners to advocate for safe and effective products.   Program Notes:   Episode Links: Bloodstream Media: https://www.bloodstreammedia.com/ Tampon Tribe: http://www.tampontribe.com/ Tampon Tribe on Social: https://www.instagram.com/tampontribe   How's Your Flow? We wanna know (Calendly link): https://calendly.com/flowtalk/flow-talk-period-pain-stories   Presenting Sponsor: #Takeda, visit bleedingdisorders.com to learn more.   Connect with BloodStream Media: Find all of our bleeding disorders podcasts on  BloodStreamMedia.com BloodStream on Facebook  BloodStream on Twitter  BloodStream on Instagram BloodStream on TikTok BloodStream on LinkedIn   Check out Believe Limited's Other Work: Bombardier Blood: bombardierblood.com My Beautiful Stutter: mybeautifulstutter.com/ Stop The Bleeding!: stbhemo.com The Science Fair: thesciencefair.org On the Shoulders of Giants: https://www.ontheshouldersfilm.com/   

Revolutionize your real estate business with AI!

In this must-listen episode of the HonorElevate Podcast, Connor dives deep into how HonorElevate is transforming local service businesses in Santa Clarita Valley—real estate agents, contractors, plumbers, electricians, landscapers, kitchen remodelers, pool services, and real estate lenders. Discover how AI-powered tools like chatbots, voice agents, automated calendars, and social media marketing can skyrocket your efficiency, engage clients 24/7, and boost your bottom line. From seamless onboarding to managing leads with a robust CRM, Connor shares actionable insights to help you dominate your market.

Welcome back to The HMO Property Show, the podcast by investors, for investors, where we unpack cashflow-positive property strategies to help you grow your wealth sustainably. In today's episode, Neil Gibb sits down with Michael Keil, a seasoned Perth agent with over 35 years in the game, to get a boots-on-the-ground analysis of what's really happening in Belmont and surrounding suburbs right now. From the suburb-by-suburb breakdown of Ascot, Rivervale, Cloverdale, and Redcliffe to demographic shifts, zoning insights, and market momentum, Michael shares why these areas are positioned for significant growth despite media noise and market fatigue. Expect: ✅ Historical context on Belmont's market evolution post-COVID ✅ Why development sites close to the city remain king for long-term capital growth ✅ The reality behind Perth's low stock levels and what it means for your strategy ✅ Practical advice on buying in a low-supply, high-demand market ✅ Insights on the lifestyle and demographic shifts shaping investor opportunities If you're a seasoned investor, a new landlord, or simply property-curious, this episode will give you clear, practical information to make smarter decisions in Perth's current property cycle. Sponsored by The Co-Living Collective, your trusted partner in creating vibrant, sustainable shared living experiences. Visit colivingcollective.com.au to learn how we can support your next investment.

If you're constantly overwhelmed, tired, or feel like you're always behind—this episode is for you. You're not lazy. You're simply running a business that wasn't designed to scale solo. And that's not sustainable.In this episode of The Raquel Show, I get real about the “I'll just do it myself” trap and how it's secretly costing you time, energy, and even six figures a year. I share why high-performing agents must let go of doing everything alone, how smart delegation works without building a huge team, and which tools and systems can instantly free up 10+ hours a week.Here's what I cover:Why doing it all yourself is one of the most expensive habits in real estateWhat real leverage looks like beyond building a massive teamThe key tasks you should delegate—even if you're a perfectionistSimple automations and tools I personally use (like Calendly, Canva, Follow Up Boss, Zapier, and ChatGPT)A peek inside how I run multiple companies with a lean teamWhy automation supports—not replaces—real connection

Twee weken geleden sprak ik uitgebreid met Hans Schendstok over de verhuizing van zijn praktijk naar de oude Verkade-fabriek. In slechts enkele sessies verplaatste zijn team alle twaalf behandelkamers van de ene kant van Westzijde naar de overkant, de waterkant. Van een twaalf kamerige naar een 20 kamerige praktijk. Een ware militaire operatie, met een strak logistiek plan en met inzet van iedereen lukte het wonderwel. Hans geeft zijn team een ruim voldoende, geen tien maar toch een welverdiende…. De 7 sleutels voor een vlekkeloze verhuizing van een praktijk zijn: 1) Plan alles zorgvuldig 2) Schep duidelijkheid 3) Geef vertrouwen 4) Betrek je team bij het proces 5) Verdeel de taken onderling goed 6) Neem de tijd om te wennen aan de nieuwe situatie 7) Stap er ook eens helemaal uit   ----------------------- Ik ben Ron Steenkist. In de inspirerende wereld van de tandheelkunde ben ik tandarts en bovenal Tandarts Business Mentor. Als Mentor koester ik de diepe overtuiging dat elke tandarts in staat is om een succesvolle praktijk op te bouwen. Een praktijk met een solide winst en een praktijk die zich naadloos aanpast aan jouw levensstijl en omgeving, in plaats van andersom. Ben je geïnteresseerd in een kort intake gesprek om te onderzoeken of ik, Ron Steenkist, je kan helpen als Tandarts Business Mentor? Boek dan een call-in via de agenda van Calendly. Bezoek ook mijn website Tandarts Business Mentor. Connect met mij op LinkedIn. Connect met de gast Hans Schendstok. Deze podcast wordt ondersteund door Oase Dental. Voor contact kun je op deze pagina terecht. Deze podcast wordt ook ondersteund door Payt. Voor informatie kun je op deze pagina terecht.

Top-Verkäufer finden – dein Weg zu einem Vertriebsteam, das nicht nur setzt, sondern trifft. In dieser Episode #975 erfährst du, wie du echte Sales-Performer identifizierst, einstellst und langfristig bindest, statt dich mit Luftpumpen abzugeben.   Der Markt wird härter, die Konkurrenz agiler – und genau hier entscheidet sich, wer in Führung geht. Ein durchschnittliches Team mag kurzfristig Ergebnisse liefern, doch wenn's drauf ankommt, fehlen dir die Abschlüsse. Deshalb ist strategisches Recruiting die höchste Disziplin im Vertrieb: Es geht nicht um Köpfe, es geht um Champions.     Meine 3 Schlüsselprinzipien für nachhaltigen Recruiting-Erfolg: Zeit schlägt Prozess: Kontinuierliches Netzwerken und ein gepflegter Talentpool sparen dir Druck und Fehlbesetzungen. Keine Luftpumpen einstellen: Ein schwacher Performer schadet deinem Team mehr, als gar keiner da zu haben. Es wird nie besser: Erkennst du nach zwei Wochen, dass's nicht passt, handle sofort – zum Wohl aller.     Regel 1: Betrachte Recruiting als Daueraufgabe. Führe jede Woche mindestens ein Interview, halte vielversprechende Kandidaten warm und plane stets mit Pufferzeiten. So bist du nie in Zeitnot, wenn dein Top-Performer überraschend abspringt.   Regel 2: Schlechte Verkäufer vergraulen dein Team und deine Kunden. „No breath is better than bad breath“ – lieber frei als mit Fehlbesetzung. Achte bei Quereinsteigern auf echte Verkaufsmotivation, nicht nur Fachkenntnis.   Regel 3: Eine schwache Performance wird kaum noch besser. Wenn nach zwei, maximal vier Wochen keine klare Verbesserung kommt, triff die Entscheidung zum Abschied. Das spart dir Energie und setzt ein klares Signal an den Rest des Teams.   Im Interview stellst du nicht Standardfragen, sondern forderst deine Bewerber heraus: „Warum sind Sie heute hier?“, „Was haben Sie uns anzubieten?“, „Erzählen Sie von Ihrem größten Abschluss“ oder „Was würden Sie in den ersten 60 Tagen umsetzen?“ Kombiniere diese Fragen mit einem objektiven Bewertungsbogen (9 Kriterien auf einer 1–4-Skala, idealerweise von drei Interviewern) und du minimierst Bauchentscheidungen.   Warte nicht länger: Wer heute aktives Recruiting betreibt, gewinnt morgen die besten Abschlüsse. Wenn du Top-Verkäufer finden willst, sichere dir dein unverbindliches Strategiegespräch über Calendly.  

In this episode, Grant Wilson from Armadale Real Estate dives into Armadale's transformation from a blue-collar suburb to a diverse, gentrifying area with growing investor interest. We unpack how Armadale's median house price of $565,000 for a 3x1 home could push towards $600,000–$650,000 as infrastructure and demographics shift, and why pricing correctly is crucial in a market many believe has “tanked.” We also discuss: ✅ The elevated train line and its impact on value ✅ Recent strong sales demand in Armadale ✅ The suburb's diverse community and rental growth ✅ Why investors should not overlook Armadale's potential If you want to spot the next growth suburb before everyone else, this episode is a must-listen.

On this episode of Embracing Erosion, Devon sits down with Jeff Hardison, CRO of CaseMark and former VP of Product Marketing at Calendly.They discuss the complexities behind operating a hybrid go-to-market motion, the positioning and messaging LinkedIn industrial complex, the nuances of product marketing and leadership in startups vs enterprise organizations, and they even touch on GTM engineering. Enjoy the conversation!

In the last email, I talked about shifting your role from implementer to advisor. I know that can feel uncomfortable, maybe even a bit risky. Letting go of direct control means trusting others to do UX work, and let's be honest, at first they probably won't do it as well as you would.But, they don't have to be perfect. What matters is that they start. Because once you begin enabling others, equipping them to think about users and make smarter design choices, you move from influencing individual deliverables to shaping the broader user experience across your organization. That's how real change begins.So how do you support that shift in practice?Let's talk about the kinds of strategic services you can offer that allow you to touch more projects, without becoming a bottleneck.Project Validation with SUPAOne of the biggest challenges I see is that projects often launch without proper validation. They're built on assumptions rather than user needs. And if the foundation is flawed, no amount of UX polish will save it.That's why I often recommend introducing something I call SUPA: Strategic User-driven Project Assessment. Yes, the acronym is slightly cheesy but it works.SUPA is your entry point. It's a lightweight assessment that helps determine whether a project is even worth pursuing from a user experience point of view. Think of it as a UX pre-flight checklist that keeps bad ideas from taking off.Here's what it covers:Audience: Is there a clearly defined, high-value group the project serves?Needs: Does the project solve a real user problem or meet a known goal?Feasibility: Are there the UX resources and planning needed to execute it well?Design Risks: What could go wrong, and how can we reduce that risk?Recommendation: Should the project go ahead and if not, what needs fixing?SUPA doesn't replace traditional business analysis. It complements it by adding a crucial user-centered lens. If you're in a large organization, this might sit nicely alongside what business analysts are already doing. And if you're in a smaller team, this can be your way of steering things before they get too far down the wrong path.Coaching, Not CommandingThe other half of your service offering is ongoing coaching, being a supportive presence on projects without needing to be in the weeds every day.You could provide:1:1 coaching with project leads, offering regular check-ins and advice.Group coaching across projects, where teams learn from each other's challenges.UX reviews and audits, where you dip into projects periodically to keep them aligned with best practices.Office hours, using tools like Calendly so anyone can book time with you.Targeted workshops, when a team hits a UX roadblock and needs help unblocking it.This isn't about inserting yourself into every decision. It's about creating space for others to grow their UX capabilities while you stay focused on higher-level guidance.Why This MattersBy offering services like SUPA and coaching, you stop being the person who just "does UX stuff" and become the person who shapes how UX happens across the organization.You also avoid the burnout that comes from being pulled into every project. You're no longer fighting a losing battle trying to control every touchpoint. Instead, you're building a system that scales, one that allows you to have a bigger influence with less stress.In our next lesson, we'll explore how to support these services with the right resources and tools, so your colleagues can start doing UX work with more confidence and less friction.Until then, think about this: If someone from another team asked for your help tomorrow, what kind of support would you want to offer? What would make the most impact without dragging you into execution?Let's get you out of the weeds and into a role where your influence can really take root.

Den här veckan delar vi med oss av vår plan framåt – varför vi gör det vi gör, vilka steg vi planerar att ta och hur vi tänker strategiskt kring vår resa.Ett ärligt avsnitt om mål, visioner och nästa nivå.Vi håller en nätverksträff den 15 augusti kl. 18.00–21.00 på Clarion Hotel Amaranten, i baren.Vill du följa våra renoveringar ?https://chat.whatsapp.com/LJXM6Fx3qC67WeN2zqr63hVill du avgöra om fastighetsinvesteringar i Storbritannien är rätt för dig? www.miracle-academy.se/courses/grundkursVill ni gå med i vår mastermind (masterminden kräver tidigare utbildning eller erfarenhet) mm@miraclepropertiesltd.comVill du ta lära dig om HMO? Kolla in vår kurs inom det!https://www.miracle-academy.se/courses/hmoOm ni vill boka upp ett samtal med oss tryck på Calendly länken https://calendly.com/miraclepropertiesltd/15minMissade du vårt senaste nyhetsbrev? Se till att kolla in det för att hålla dig uppdaterad med de senaste nyheterna och händelserna inom fastighetsinvesteringar i UK.https://us6.campaign-archive.com/?u=5b6248a33b48fa474db5c8976&id=57a85f086eTack till alla som lyssnar, betygsätter och ställer frågor. Vi uppskattar er alla!Följ oss gärna

In this episode of The Skeptical Shaman podcast, host Rachel White (of TOTEM Readings), chats with Lisa Amato, energy healer, reiki practitioner, and wounded healer of the highest order. Why the wounded healer part? Well, Rachel and Lisa both have a history of early childhood trauma, and this episode they dig into the hairy details-- but also focus on the redemptive power of transmuting said wound into its corresponding "medicine", both for the self and for others.Lisa is a hilarious, no nonsense ball-buster of a reiki practitioner, bringing the grounded presence so often lacking in the "airy fairy", "love and light", "crystal hippy lady" set. Said another way? She can actually hold the requisite space required to undertake the real deal energy healing work for those that have suffered trauma in their lives. Not all wounds can be seen. Many of them lie in our energy bodies. And, for those of us lucky enough to have found our own healers and teachers that enabled us to step into this work for others, Lisa's story will resonate like hell.Please note: TOTEM is running a Review Raffle through 6/26/25, so if you feel compelled to review The Skeptical Shaman podcast, TOTEM Readings, TOTEM Flower Essences, or either of the TOTEM Decks (links below), email her a screenshot to enter to win one of three Grand Prizes: rachel@totemreadings.com. Rachel's LINKS:Rachel's Website: https://www.totemreadings.comTOTEM Readings Substack: https://totemrach.substack.comRachel's Other Links: https://linktr.ee/totemrachOur Sponsors' LINKS:The TOTEM Flower Essence Deck: https://a.co/d/gw16LsGThe TOTEM Tarot Deck: https://www.amazon.com/TOTEM-Tarot-Deck-Rachel-White/dp/0578980126The TOTEM Flower Essences: https://www.etsy.com/shop/TotemReadingsATXTOTEM Spiritual Transformation Coaching: https://www.totemreadings.com/coachingTOTEM Business of Woo Mentoring: https://www.totemreadings.com/business-of-wooLisa's Links: Lisa's Instagram: https://www.instagram.com/calm_ya_mind_and_soul/Lisa's Calendly (for booking): https://calendly.com/calmyamindPlease note: The views and opinions expressed on The Skeptical Shaman do not necessarily reflect the official policy or position of the podcast. Any content provided by our guests, bloggers, sponsors or authors are of their opinion and are not intended to malign any religion, protected class, group, club, organization, business individual, anyone or anything. And remember: sticks and stones may break our bones, but words—or discussions of religious or spiritual topics-- will never hurt us.

Hey folks! We know the world is currently on fire and relaxation is few and far between. Take a moment to breath, go inward and witness your soul. Join Theresa for this Yoga Nidra Experience. We will be back with more content soon!       ~~~~~~~~~~~~~~~~~~~~~~~~   www.mysticalmisfitspodcast.com   ~~~~~~~~~~~~~~~~~~~~~~~~ Anahata's Purpose Tickets Available! October 16th - October 19th at Camp Ramblewood! www.anahataspurpose.com for details!  ~~~~~~~~~~~~~~~~~~~~~~~~   Check out all of the amazing things Rae has to offer!  Calendly for Scheduling Appointments Jupiter Rituals Etsy Shop Instagram - @jupiterrituals www.anahataspurpose.com Instagram - @Anahatas_Purpose Facebook - Anahatas Purpose   The Witch's Coop - For your Egg Hatching needs!     ~~~~~~~~~~~~~~~~~~~~~~~~       Interested in getting a reading from Theresa? Email - cosmicguidetheresamariesa@gmail.com Instagram - @theresa.mariesa Facebook - Theresa Mariesa - Your Cosmic Guide        ~~~~~~~~~~~~~~~~~~~~~~~~     MEET MIKALA! Our Wonderful & Amazing Audio Engineer! Thank you, Mikala for all that you do!      ~~~~~~~~~~~~~~~~~~~~~~~~     Music by Kuf Knotz & Remixed by Rae  Instagram - @kufknotz     

What happens when AI refuses to be replaced? This episode kicks off with a chilling real-world example of an AI threatening blackmail—and only gets more intense from there. Host Ron Eddings unpacks the terrifyingly innovative ways AI is altering the cybersecurity threat landscape. From deepfakes convincing enough to fool your own family to auto-summarizing email clients acting as unintentional insiders, the stakes have never been higher. Ron also shares insights from his brand-new book Attack Surface Management, co-authored with MJ Kaufman and published by O'Reilly, and breaks down why the simplest social engineering tactics remain the most dangerous—even in the age of advanced AI. Impactful Moments: 00:00 - Introduction 02:30 - Model Context Protocol explained 05:00 - Google's VEO-3 and fake riot videos 07:00 - Fake Facebook ads pushing malware 09:30 - Social engineering still reigns supreme 13:30 - Using AI to write malicious emails 16:30 - Calendly phishing and credential theft 19:00 - Gemini and the risk of auto-summarization 21:30 - LLM access to your private documents 22:45 - Takeaways and protecting your environment   Links: Connect with Ron on LinkedIn: https://www.linkedin.com/in/ronaldeddings/ Grab a copy of Ron's new book, “Attack Surface Management: Strategies and Techniques for Safeguarding Your Digital Assets”: https://a.co/d/1nmPod2   Check out the full article on “The Rise of ‘Vibe Hacking' Is the Next AI Nightmare” here: https://www.wired.com/story/youre-not-ready-for-ai-hacker-agents/ Check out our upcoming events: https://www.hackervalley.com/livestreams Join our creative mastermind and stand out as a cybersecurity professional: https://www.patreon.com/hackervalleystudio Love Hacker Valley Studio? Pick up some swag: https://store.hackervalley.com Continue the conversation by joining our Discord: https://hackervalley.com/discord Become a sponsor of the show to amplify your brand: https://hackervalley.com/work-with-us/

This month's FLOW delves into the 'Iron Ladies' research - they investigate iron deficiency's prevalence among women with bleeding disorders, the importance of routine screening, the challenges in setting standardized care practices, and the historical exclusion of women from clinical trials. Featuring Dr. Megnahn McCormick, a doctor passionate about treating iron deficiency.   Program Notes:   Episode Links: Bloodstream Media: https://www.bloodstreammedia.com/ The Iron Ladies Study: The Iron Ladies: Prevalence and Risk Factors of Iron Deficiency in Females With Bleeding Disorders - McCormick - Haemophilia - Wiley Online Library A study presenting the data available through the ATHN dataset on women and girls with bleeding disorders* A Cross-Sectional Study of Women and Girls with Congenital Bleeding Disorders: The American Thrombosis and Hemostasis Network Cohort | Journal of Women's Health *includes a discussion on how participation in the dataset is not complete and how work is being done to remedy this! An article about the impact of Thalidomide on FDA regulation: How medical research changed after thalidomide More in depth on Thalidomide: Clinical Trials in Pregnancy and the “Shadows of Thalidomide”:Revisiting the Legacy of Frances Kelsey - PMC Information about what is identified as a “normal” hemoglobin; and how  women who are iron-replete hemoglobin values are similar to men:  “These findings highlight sex-based inequities that lead to normalization of disease states and the critical need to update hematologic ranges truly reflective of iron repletion.” Sex, lies, and iron deficiency: a call to change ferritin reference ranges | Hematology, ASH Education Program | American Society of Hematology 2021 article, Iron Ladies: Variation in the Identification and Management of Iron Deficiency in Women with Bleeding Disorders: https://www.sciencedirect.com/science/article/pii/S0006497121030202   How's Your Flow? We wanna know (Calendly link): https://calendly.com/flowtalk/flow-talk-period-pain-stories   HOST: Jessica RIchmond Website: jrich.online IG, @jessicalaurenrichmond  Twitter @geniuspills  Tik Tok @jrichsocal   HOST: Sarah Watson Website: sarahwatsonlpc.com Podcast: Behind The Bedroom Door Facebook: @sarahwatsonlpcsextherapy IG @swsxtherapy Twitter @swsextherapy   Presenting Sponsor: #Takeda, visit bleedingdisorders.com to learn more.   Connect with BloodStream Media: Find all of our bleeding disorders podcasts on  BloodStreamMedia.com BloodStream on Facebook  BloodStream on Twitter    Check out Believe Limited's Other Work: BloodFeed: bloodfeed.com Bombardier Blood: bombardierblood.com Hemophilia: The Musical: breakingthroughhemophilia.com My Beautiful Stutter: mybeautifulstutter.com/ Stop The Bleeding!: stbhemo.com Teen Impact Awards: teenimpactawards.com The Science Fair: thesciencefair.org  

In this episode I talk with Sophie Jane Hardy, writer, podcast host and business coach inspired by nature's seasons and cycles. Sophie shares a bit about her journey to becoming a mum after years of fertility treatments and postpartum emotional turbulence. She talks about a shift in identity in her early 40s, her personal decolonisation process, and the profound wisdom she has gained from cyclical living. Our discussion emphasizes the significance of honest storytelling and the importance of creating safe spaces for women to share their truths. Furthermore, we explore how these narratives can foster connection and resilience in the face of societal pressures and personal struggles.This felt like having a coffee date with Sophie and I hope you enjoy the conversation as much as I did.Connect with Sophie on IG: sophie.jane.hardyJoin the Brave + Beautiful Community Summer Session: Join the Brave + Beautiful Community For Midlife Women | A Life In Progress The Life Visioning Course (free for B+B members who join for a full year): The Life Visioning Course (reg $790): $490 | A Life In ProgressBook a free Zoom chat with Krista to decide if the B+B Community is a great fit for you in this season: Calendly

What does it mean to build world-class products in the age of AI? In this episode, Randy Silver talks to Ezinne and Oji Udezue, co-authors of Building Rocketships, a playbook for building high-growth companies in today's fast-evolving tech landscape. Together, they unpack what product looks like now, how AI changes collaboration, and why ambition, clarity, and disciplined execution matter more than ever.Key takeaways— Building world-class products starts with clear ambition and choosing big, meaningful problems— AI isn't replacing PMs, it's changing the way product work gets done—especially in how we collaborate— Vibe coding enables faster iteration and clearer communication through prototyping in code— The product manager's job is to lead teams and help the organisation build the right thing, not just anything— Clarity, focus, and leadership buy-in are essential to successful transformation, even in legacy organisations— Product teams need to shift from writing specs to orchestrating systems that drive customer and business outcomes— Every product person should master the full arc: solving today's problems, helping customers succeed, and spotting future opportunitiesChapters 0:00 The "should PMs code?" debate1:54 First product roles and how the book came to life4:49 The mission behind Building Rocketships7:13 Why the book is for leaders and their partners10:01 Differences between world-class teams and everyone else13:35 What ambition really looks like17:10 How clarity transforms legacy companies23:10 AI, vibe coding, and the new spec: working prototypes30:10 Redefining the product team's role in the AI age35:02 What skills PMs actually need to thrive now42:54 The one mistake PMs can't afford to makeFeatured Links: Follow Ezinne on LinkedIn | Follow Oji on LinkedIn | ProductMind | Buy their new book 'Building Rocketships: Product Management for High Growth Companies'Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

“Sometimes people have trouble getting to sleep because they're thinking about all the things that happen during the day. So it's about finding techniques to help you let go of those, the things that are bothering you so that you can get a good night's sleep.”  Sleep issues aren't just nighttime problems—they often stem from daytime habits. Sugar, alcohol, stress, cluttered bedrooms, and poor circadian rhythm management can all disrupt rest. True sleep hygiene means looking at the whole lifestyle, not just bedtime rituals.  Sharon Fillmore shares how her nursing background and personal sleep struggles led her to help shift workers, healthcare professionals, and high-stress individuals get lasting sleep solutions. From pain and hormone shifts to screen use and pillow choice, her tailored strategies restore energy and well-being.  Sharon Fillmore is a lifestyle coach and registered nurse with 45+ years of experience. She's the author of The Vital Link: Nine Ways to Have More Health, Wealth and Happiness and specializes in sleep hygiene for high-stress professionals.   https://www.linkedin.com/in/sharonfillmore/  Book a free session at Calendly.com/TheVitalLinkMentor.  Raymond Aaron has shared his vision and wisdom on radio and television programs for over 40 years. He is the author of over 100 books, including Branding Small Business For Dummies, Double Your Income Doing What You Love, Canadian best-seller Chicken Soup for the Canadian Soul, and he co-authored the New York Times best-seller Chicken Soup for the Parent's Soul. Raymond's latest, co-authored book is The AI Millionaire's Path: Discover How ChatGPT‐Written Books Become Bestsellers and How They Can Make You a Millionaire Author!.   www.Aaron.com 

Episode Summary: As a law firm owner, you've probably thought about changing your practice management system—or maybe you're knee-deep in the struggle of using outdated tools that don't work together. In this episode, I take you behind the scenes of one of the biggest operational shifts we've made at Collective Family Law: our migration from LEAP to Clio. I walk you through the why, the how, and all the messy bits in between—including unexpected roadblocks, the true cost of migration, and the game-changing improvements we experienced once the dust settled. I also share insights on how this transition helped us attract better law talent by streamlining workflows and improving staff and client experiences. If you're a law firm owner considering a system change, this episode is your roadmap. I also share tips on how to leverage AI, modern integrations, and a strategic transition plan to scale your law firm smarter—not harder. Takeaways: Why we decided to leave LEAP and move to Clio—and how we knew it was time The unexpected challenges we faced, including a $14,000 data release fee from LEAP How we planned our transition over 12 months to minimise disruption and stress Why an internal audit is a critical first step before changing practice management software The tools we integrated with Clio (including Clio Grow, Calendly, Smarter Drafter, and VXT) How this transition helped us improve workflows, efficiency, and the client experience Why Clio's integrations made our law firm more attractive to top legal talent What I would do differently if I had to do it all over again My advice for other law firm owners: build your runway, get a migration partner, and prepare your team Resources & Tools Clio – Practice management system we transitioned to LEAP – Our former system and the challenges we encountered during the exit Clio Grow – CRM and intake automation that improved our onboarding process Smarter Drafter – Document automation tool for family law and consent orders VXT – Cloud phone system that integrates with Clio for time capture and transcription Calendly – Integrated scheduling software used for client bookings Femke – Our Operations Manager, who led the technical and team rollout I'll be inviting Femke on the podcast soon to give you her perspective from the operations side of the transition—stay tuned!Subscribe to The Scalable Law Podcast for weekly insights on growing a profitable, systemised practice — with less stress and more freedom. Real strategies.Actionable insights.Made for law firm owners. Listen now on Apple Podcasts or Spotify Connect with Scalable Law Your go-to hub for scaling strategies, systems, and support for growing law firms. Instagram: @scalable_law Facebook: @scalablelaw LinkedIn: @scalablelaw Website: www.scalablelaw.com

I det här avsnittet pratar vi om refinansiering – vad du behöver tänka på, vanliga fallgropar och vilka steg du bör följa för att göra det på rätt sätt.Vill du prova på vår mastermind?Vi erbjuder ett prova-på-tillfälle där du får känna på energin!Vill du följa våra renoveringar ?https://chat.whatsapp.com/LJXM6Fx3qC67WeN2zqr63hVill du avgöra om fastighetsinvesteringar i Storbritannien är rätt för dig? www.miracle-academy.se/courses/grundkursVill ni gå med i vår mastermind (masterminden kräver tidigare utbildning eller erfarenhet) mm@miraclepropertiesltd.comVill du ta lära dig om HMO? Kolla in vår kurs inom det!https://www.miracle-academy.se/courses/hmoOm ni vill boka upp ett samtal med oss tryck på Calendly länken https://calendly.com/miraclepropertiesltd/15minMissade du vårt senaste nyhetsbrev? Se till att kolla in det för att hålla dig uppdaterad med de senaste nyheterna och händelserna inom fastighetsinvesteringar i UK.https://us6.campaign-archive.com/?u=5b6248a33b48fa474db5c8976&id=57a85f086eTack till alla som lyssnar, betygsätter och ställer frågor. Vi uppskattar er alla!Följ oss gärna

What makes work meaningful, and how can leaders create that experience for their teams? Kevin is joined by Wes Adams and Tamara Myles, who state that their research shows nearly 50% of an employee's experience of meaning at work is tied to what their leaders do or fail to do. Meaningful work is the upstream factor that drives engagement, productivity, innovation, and the bottom-line results that organizations want. The conversation centers around the Three C's of Meaningful Work: Community – Creating authentic connections and a sense of belonging among team members, even in remote or hybrid work environments. Contribution – Helping employees see the impact of their work and making clear connections between daily tasks and larger organizational goals. Challenge – Supporting team members as they grow, learn, and take on meaningful tasks, balancing stretch assignments with strong support. Listen For 00:00 Intro: Why Meaningful Work Matters 00:45 Welcome to the Remarkable Leadership Podcast 01:35 Sponsor: Flexible Leadership Book 02:30 Guest Introductions: Wes Adams and Tamara Myles 04:01 The Origin of the Book and Their Research 05:35 The Leader's Role in Creating Meaning 06:13 Why Meaning is Crucial for Performance 07:50 Leaders as a Leverage Point for Meaning 08:50 The Three C's of Meaningful Work 09:53 C1: Community – What It Is and Why It Matters 11:12 Building Community in Hybrid and Remote Work 12:12 Inside Scoop Practice for Deeper Connections 13:16 Home Base Teams: Dropbox's Neighborhood Model 16:59 High Purpose vs Low Purpose Team Activities 18:22 Empowering Employees to Build Community 20:06 C2: Contribution – Driving Greater Impact 21:33 Purpose vs Meaning – Understanding the Difference 22:11 Calendly's Mission: Saving Time as Meaning 23:03 Storytelling and Making Work Personal 24:12 Highlighting the Impact of Individual Roles 25:07 C3: Challenge – The Growth-Minded Definition 26:04 Balancing High Challenge with High Support 27:40 Everyday Examples of Meaningful Challenge 28:43 Why All 3 C's Matter – Not Just Contribution 29:32 Immediate Leadership Action: Give Positive Feedback 30:51 Meaning Can Happen in Any Job, Every Day 31:24 Fun Question: What Do You Do for Fun 32:39 What Are You Reading 34:25 Where to Learn More: makeworkmeaningful.com 35:33 Final Thought: Now What Will You Do Wes Adams and Tamara Myles are the authors of Meaningful Work: How to Ignite Passion and Performance in Every Employee.  Wes is the CEO of SV Consulting Group. He partners with Fortune 500s and scaling companies to develop high-impact leaders and design operating structures that support high-performing teams. He is also a positive psychology researcher at the University of Pennsylvania, where he studies the leadership practices and organizational structures that help employees thrive. Tamara Myles is an accomplished consultant, author, and international speaker with over two decades of experience helping leaders improve business performance. She is the author of The Secret to Peak Productivity, which introduced her proprietary Peak Productivity Pyramid framework. Tamara's insights have been featured in leading publications such as Forbes, Fast Company, USA Today, and Business Insider. She has worked with clients such as Microsoft, KPMG, MassMutual, and Google. Tamara has a master's degree in Applied Positive Psychology from the University of Pennsylvania, where she also serves as an instructor in the master's program and a trainer for the world-renowned Penn Resilience Program. She is a professor in the Master of Science in Leadership program at Boston College, where she integrates cutting-edge research into practical applications for leadership and organizational success. She lives in Concord, Massachusetts.  https://www.makeworkmeaningful.com/ https://www.linkedin.com/in/wesadams1/ https://www.linkedin.com/in/tamaramyles/ https://www.instagram.com/tamaramyles/ This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.  Book Recommendations Meaningful Work: How to Ignite Passion and Performance in Every Employee by Wes Adams and Tamara Myles Lessons from Plants by Beronda L. Montgomery Shift: Managing Your Emotions--So They Don't Manage You by Ethan Kross Like this? Thriving at Work with Gabriella Kellerman Wiring the Winning Organization with Gene Kim Mastering the Art of Being All In with Lisa Danels Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes    Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP  

In this episode of the Scalable Law Podcast,I'm pulling back the curtain on a major decision at Collective Family Law Group—the migration from LEAP to Clio as the firm's core practice management system. After 16 years with LEAP, the transition wasn't taken lightly. I'm sharing why the switch was made, what challenges were faced, and what improvements have already been seen with Clio. If you're a law firm owner in Australia considering a change in your legal practice management system, this behind-the-scenes insight will give you the real story—costs, roadblocks, and all. What You'll Learn in This Episode - Why LEAP no longer aligned with the firm's direction - The specific features of Clio that appealed to a growing family law firm - How Clio's integrations (Xero, Calendly, VXT, Outlook) create a seamless workflow - What went into planning and executing a smooth migration - The real costs of data migration (including unexpected fees from LEAP) - How Clio's flexibility and reporting tools support better decision-making - Tips for other firms considering a switch in practice management systems

What up, Beasts! This episode is a special one. I got to sit down with my first couple guests, Brian and Erica McKay, and let me tell you, they brought the realness. We went deep into what it means to do relationship work from the inside out because these two didn't just read the books and slap a coaching title on their IG bios. Nope. They lived it. From divorces and betrayal to repeating old patterns and nearly calling it quits, they laid it all out. But what got me was how they didn't just look outward for answers. They turned inward, did the messy trial and error work, and created a relationship roadmap they now use to help other couples thrive.We talked about fighting the problem instead of each other, why your communication skills might be the real relationship MVP, and how everything from your blood sugar to your sleep habits can either fuel your love life or slowly torch it. Erica and Brian's approach to couple to couple coaching is one I'd never heard before, and now I can't stop thinking about how brilliant it is. If you've ever found yourself thinking “we love each other, but we can't seem to make it work,” this convo is the permission slip and playbook you didn't know you needed.As always, I hope something lands with you today. I hope something you hear tugs at your heart strings and/or I hope you laugh.Bio: Brian and Erica McKay are Gottman Certified Relationship Coaches and co-founders of BE Connected Relationship Coaching.With over a decade of marriage and years of coaching experience, they created the CONNECTED METHOD™—a proven framework that helps couples break the cycle of conflict and rediscover true intimacy. Their unique 2-on-2 coaching model has helped hundreds of couples communicate better, rebuild trust, and create deeply connected relationships.Music by Prymary: Sean Entrikin (my hot husband) on guitar, Chris Quirarte on drums, Smiley Sean on keyboards, Rob Young on bass, and Jaxon Duane on vocals.Mentions:Blog article about Sleep: https://beautifulbeastwithinstudios.com/post/sleep-the-ultimate-glow-up-potion-youve-been-snoozing-onConnect with Brian and Erica!Instagram: https://www.instagram.com/beconnectedrelationships/Calendly: to schedule a complimentary couples relationship strategy session: https://calendly.com/beconnectedrelationshipcoaching/relationship-strategy-sessionFacebook: https://www.facebook.com/beconnectedrelationshipcoaching?mibextid=wwXIfrWhere can you find me?Linktree: https://linktr.ee/beautifulbeastwithinstudiosTired of battling your body? What if food felt easy, movement felt good, and your worth had nothing to do with a number?I help people break free from the cycle of diets, guilt, and shame so they can feel at home in their bodies again. No more rules. No more punishment. Just support, compassion, and a path toward peace.Curious what that could look like for you? Book a free, no-pressure chat and let's talk about it.https://beautifulbeastwithinstudios.com/exploration-chat-schedulingAffiliate LinksBreakthrough Coaching Certification: If you feel called to help others heal or grow, Sean Smith's Breakthrough Coaching Certification is where that calling becomes real. https://coachseansmith.ontraport.net/t?orid=27037&opid=43Opus Clip: I use Opus Clip mostly for captions, and it's a game-changer for turning long videos into usable clips. If you use my link, it supports the show, and I appreciate you big time! https://www.opus.pro/?via=1118d2Mary Kay: Listen… I've been using Mary Kay since I was 17. I'm 40 now and people still ask me what college I go to. Not really, but you get the idea. Grab your faves here: https://www.marykay.com/kaitienoelleUnveil the Beautiful Beast Within YOU!Zoom Background:By Behr

I det här avsnittet dyker vi ner i två populära investeringsstrategier i UK: Rent-to-Rent och Purchase Lease Options (PLO). Du får en tydlig jämförelse mellan strategierna hur de fungerar, vad du tjänar pengar på, och varför det är så viktigt att ha rätt avtal och struktur från början.Vill du följa våra renoveringar ?https://chat.whatsapp.com/LJXM6Fx3qC67WeN2zqr63hVill du avgöra om fastighetsinvesteringar i Storbritannien är rätt för dig? www.miracle-academy.se/courses/grundkursVill ni gå med i vår mastermind (masterminden kräver tidigare utbildning eller erfarenhet) mm@miraclepropertiesltd.comVill du ta lära dig om HMO? Kolla in vår kurs inom det!https://www.miracle-academy.se/courses/hmoOm ni vill boka upp ett samtal med oss tryck på Calendly länken https://calendly.com/miraclepropertiesltd/15minMissade du vårt senaste nyhetsbrev? Se till att kolla in det för att hålla dig uppdaterad med de senaste nyheterna och händelserna inom fastighetsinvesteringar i UK.https://mailchi.mp/miraclepropertiesltd/senaste-nyheterna-april-2025Tack till alla som lyssnar, betygsätter och ställer frågor. Vi uppskattar er alla!Följ oss gärna

The LONG-awaited Saturn Cube episode!   Leprous Album: https://open.spotify.com/album/6OR7RUTuEd8upaXIyFDO12?si=p7fRu2RIS36juiPPVgNnOA   See references below: https://science.nasa.gov/mission/cassini/science/saturn/hexagon-in-motion/   https://bricksmasons.com/blogs/masonic-education/rough-and-perfect-ashlar?srsltid=AfmBOoovnV59GAwdJp6d8KOmOz8CQ6_YM6Yc1GFF_PJHjH7FTaXn7myg   https://www.weaponizedpodcast.com/   https://www.congress.gov/118/meeting/house/117721/documents/HHRG-118-GO12-20241113-SD003.pdf   https://en.wikipedia.org/wiki/Cube_of_Space   https://smarthistory.org/the-kaaba/#:~:text=The%20Kaaba%20was%20a%20sanctuary,pre%2DIslamic%20Kaaba%20in%20c.   ~~~~~~~~~~~~~~~~~~~~~~~~   www.mysticalmisfitspodcast.com   ~~~~~~~~~~~~~~~~~~~~~~~~ Anahata's Purpose Tickets Available! October 16th - October 19th at Camp Ramblewood! www.anahataspurpose.com for details!  ~~~~~~~~~~~~~~~~~~~~~~~~   Check out all of the amazing things Rae has to offer!  Calendly for Scheduling Appointments Jupiter Rituals Etsy Shop Instagram - @jupiterrituals www.anahataspurpose.com Instagram - @Anahatas_Purpose Facebook - Anahatas Purpose   The Witch's Coop - For your Egg Hatching needs!     ~~~~~~~~~~~~~~~~~~~~~~~~       Interested in getting a reading from Theresa? Email - cosmicguidetheresamariesa@gmail.com Instagram - @theresa.mariesa Facebook - Theresa Mariesa - Your Cosmic Guide        ~~~~~~~~~~~~~~~~~~~~~~~~     MEET MIKALA! Our Wonderful & Amazing Audio Engineer! Thank you, Mikala for all that you do!      ~~~~~~~~~~~~~~~~~~~~~~~~     Music by Kuf Knotz & Remixed by Rae  Instagram - @kufknotz   

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Georgiana ‘Gia’ Laudi, a strategic advisor, keynote speaker, and co-founder of Forget The Funnel, a consultancy focused on helping B2B SaaS companies drive predictable, recurring revenue through a truly customer-led approach. In this episode, Gia and I will explore why so many companies get stuck throwing “spaghetti at the wall,” instead of researching who their best customers really are. We’ll look at the common pitfalls teams face when relying solely on funnel-based thinking—plus the steps any organization can take to cultivate a thriving, customer-centric culture. Gia will also share highlights from the remarkable work she’s done with various SaaS brands, as well as tips you can put into practice right away. KEY TAKEAWAYS Two years after drafting up a customer experience map for our company, through the lens of the customer, we grew revenue by 900%. We’d aligned the team and the company, and it facilitated more streamlined conversation, more alignment, more understanding cross-departmentally making things much easier. It gave us a tool and a shared language for operationalising around customer experience. A big reason for forgetting the funnel and leveraging a more customer-led approach is through the lens of recurring revenue businesses. Even if you don’t have a recurring revenue business model most businesses agree that customer retention, expanding existing accounts vs finding new customers contains a lot of value. This serves all kinds of businesses very well. Customer research is often equated with long, drawn-out projects that are very costly and leave you with more questions than answers. There’s a lot of resistance when we use the term ‘customer research’, we tend to use the term ‘customer insights’. We use targeted, streamlined and intentional research via ‘jobs to be done’ which reveal meaningful patterns from as little as 10-12 people which can identify what leads people to seek your business out. Not all customers are created equally, you shouldn’t try to serve every customer, narrow your focus on who really, really cares about the problem that you solve, has a high willingness to pay, deeply understands the value in what you provide and would sing your praises from the mountain tops. BEST MOMENTS ‘If you orient your operations around the customer experience it becomes easy to make all kinds of decisions.’ ‘Existing customers are worth more and are less costly to us as a business vs finding new customers.’ ‘Your relationship with your customer does not end with the purchase, it begins with the purchase.’ ‘Early stage companies should focus on one customer and do a really good job, later stage companies shouldn’t conflate all customers into a homogenous group but think of segmentation in a meaningful way so you can still provide high-converting and resonating experiences even for multiple segments.’ ABOUT THE GUEST Georgiana (“Gia”) Laudi is a strategic advisor, keynote speaker, and co-founder of Forget The Funnel, a consultancy specializing in customer-led growth for B2B SaaS companies. With over 20 years of experience in marketing and product strategy, she’s helped high-growth businesses such as Unbounce, Calendly, and Sprout Social deepen customer insights, align teams around customer value, and drive predictable, recurring revenue. As co-author of the book “Forget The Funnel,” Gia advocates a practical, step-by-step approach to uncovering why the best customers buy—and how to ensure more of them succeed post-purchase. Based in Montreal, Gia is passionate about turning real customer needs into clear messaging, frictionless onboarding, and expansion strategies that empower businesses to scale sustainably. She joins Scouting for Growth to share her journey, discuss common growth pitfalls, and offer actionable tactics any organization can use to become truly customer-led. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Blair Critch shares how she overcame bankruptcy, cancer, and company transitions to rebuild a 6-figure network marketing businessIn this inspiring episode of MLM Nation, Simon Chan welcomes back 7-figure earner Blair Critch for her third appearance.Blair shares her personal journey from a bankrupt kindergarten teacher to building a thriving network marketing business—multiple times.She opens up about her battle with cancer, the bold decision to leave a long-time company, and how she started over from scratch with a powerful vision, grounded faith, and relentless consistency.If you've ever faced doubt, fear, or felt stuck in your business, this episode will reignite your belief.Who Is Blair Critch?Blair Critch was a retired kindergarten teacher that turned network marketing leader.She got started in direct selling back in 2009 and has earned over 7 figures in lifetime commissions.Blair has been with her current company since August 2024 and is a 6 figure earner and personally has sponsored over 120 customers already.Blair credits her success to being authentic and how she uses things that God has put in her life, such as being diagnosed with cancer as a gift instead of punishment.Blair Critch has also appeared on episode 761 where she talked about how to get small business owners interested in your business and also in episode 574 where she talked about how to get your spouse and family to support your network marketing business.Key Lessons from Blair CritchWhat she's doing differently today with Calendly, TikTok, and team trainingWhy Blair sees her cancer diagnosis as a gift, not a punishmentThe real reason top leaders leave network marketing companiesHow to recruit without “selling” by sharing with authenticityWhat Blair Critch told her team before leaving—and how she did it with integrityHow to create vision and conviction even if you're just getting startedThe mindset shift that led to Blair's fast rebuild from scratch in 2024How time blocking and visualization fuel her daily consistencyHer Favorite Tools and BooksBlair Critch loves:And of course, the Bible—her foundation for everythingCalendly – for quick 15-minute prospecting callsLife360 – to stay connected with her familySuccess Principles by Jack CanfieldCompound Effect by Darren HardyMiracle Morning for Network Marketers by Hal ElrodWorthy Human by Tracy LittGo Pro by Eric WorreCompound Effect by Darren HardyThink and Grow Rich – she and her husband used to fall asleep to it nightlyFollow Blair CritchIf you were inspired by Blair's story, be sure to connect with her online:Instagram: @blaircritch2TikTok: @blair.critchFacebook: Blair Critch

Ridiculously Easy Customer Experience Secrets with David AvrinA Must-Listen for CEOs, Entrepreneurs, and Leadership ProfessionalsIf you're a CEO, founder, executive leader, or HR professional looking to enhance leadership capabilities, build executive presence, and deliver customer experience that drives retention and revenue, this episode is for you.In this powerful episode of Stay on Course, Julie Riga sits down with David Avrin, one of the world's most in-demand customer experience and business speakers, to discuss how to future-proof your leadership, transform your business strategy, and boost performance through ridiculously easy client interactions.David unpacks why most companies don't lose customers to competitors—but to friction. Whether you're focused on career growth strategies, executive confidence, or building a success mindset, David shares actionable insights that will elevate your approach to leadership and client service.This episode is packed with leadership tips for CEOs, customer-centric strategies for high achievers, and networking mastery insights for today's decision-makers. It's a masterclass for those committed to high-performance coaching and agile leadership in the digital age.Key Ingredients in David's Expertise:SPEED WINS:Harvard study: Businesses responding within 5 minutes convert 100x better.“Money loves speed.” Even the best service fails if it's slow.CONVENIENCE IS KING:QR menus and self-checkout may seem modern—but they can alienate key demographics.Be easy to do business with, across all ages and preferences.OMNICHANNEL OR DIE:Gen Z wants TikTok DMs. Boomers want phone calls. Serve both or lose both.“Contact forms are the voicemail of the internet” ditch them.BRUTAL TRUTHS FOR LEADERS:Quality isn't your edge, it's expected. Differentiation lies in frictionless service.Compete with Amazon and Uber? You already are, in customer expectations.AI & THE HUMAN TOUCH:AI should support the human experience, not replace it.Streamline, but don't dehumanize.

What if the real key to freedom in your mortgage business isn't working harder—but working smarter with the right people and systems? In this episode, I sit down with Geri Janes to talk about how she built a $100M+ business by focusing on systems, hiring the right people, and strengthening lender partnerships. We dig into how she leveraged technology like Blue Mortgage, Finmo, Loom, and Calendly to streamline her workflow—and how she scaled her business without losing her sanity. If you're trying to grow but feel stuck in the weeds, Geri's approach will show you what practical, sustainable scaling looks like. We'll cover: Hiring Before You're "Ready" - Why waiting too long to hire will cost you—and how Geri built a winning team with a Director of Operations and two fulfillment specialists. Building a Database That Pays You Back - How she uses Blue Mortgage and Google reviews to turn past clients into a consistent pipeline of new deals. Using Video to Save Time and Improve Client Experience - How Loom videos replaced 90-minute meetings—and why clients actually prefer it. Optimizing Your Calendar with Control - How Geri uses Calendly to set boundaries and protect her time without hurting client relationships. Using AI for Summarizing Calls and Strategy Meetings - Simple, practical uses of AI that save time and make team handoffs smoother. Biggest Lessons Learned - Hire sooner. Trust your team. And build strong lender partnerships early. To connect Geri, check out the link below: https://www.mortgageswithgeri.ca/   Follow me on Instagram: www.instagram.com/scottpeckford/ I Love Mortgage Brokering: www.ilovemortgagebrokering.com Find out more about BRX Mortgage: www.whybrx.com Subscribe to my 3-2-1 Thursday Email I Love Mortgage Brokering is in partnership with Ownwell.  To see how top brokers are keeping clients engaged and generating leads from their database, visit ownwell.ca.

Jeff Holman, founder of the law firm Intellectual Strategies, and his wife and operations lead, Brooke Holman, discuss their approach to running a fractional general counsel practice, primarily serving startups and scaling businesses. Jeff shares his background starting in Silicon Valley and moving to an in-house role before starting his own practice in 2018. The firm operates on various billing models, including flat fees, hourly rates, and retainers, but Jeff and Brooke are considering moving entirely away from hourly billing. They emphasize building the firm as a business, leveraging technology such as Monday.com, Calendly, Jotform, and various integrations to streamline operations and enhance client communication, allowing flexibility and scalability without compromising service quality. Brooke's role as an integrator complements Jeff's visionary approach, helping to set up and manage efficient systems from scratch.They explain their process for onboarding clients, utilizing a structured system to ensure clear communication and service delivery. They delve into the importance of aligning billing practices with client needs and expectations, suggesting that fixed fees and subscription models can foster better lawyer-client relationships compared to traditional hourly billing. Jeff and Brooke highlight their innovative use of technology and automation to maintain a lean operation, which allows them to offer their legal services at competitive prices while ensuring client satisfaction. They are also involved in building a community around the fractional general counsel space, indicating their commitment to both their clients and peers in reshaping the legal industry.__________________________Learn about Intellectual Strategies.Check out my other show, the Law for Kids Podcast.Get Connected with SixFifty⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, a business and employment legal document automation tool.Sign up for ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Gavel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, an automation platform for law firms.Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Law Subscribed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to subscribe to the Substack newsletter to get notified about every episode, listen from your web browser, and for additional content.Follow ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@lawsubscribed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠everywhere⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Sign up for the Subscription Seminar waitlist at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠subscriptionseminar.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mathew Kerbis'⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ law firm ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscription Attorney LLC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Get full access to Law Subscribed at www.lawsubscribed.com/subscribe

Leaving northern Iraq wasn't just about escaping war—it was choosing a new life.Landing on U.S. soil wasn't starting from scratch; it was rewriting a story. The journey wasn't easy. Embracing the unknown, navigating a new culture, language barriers, and limited experience as a young civil engineer took bravery and strength. It was a bold step toward a brighter future.Three decades later, that decision is a testament to resilience, courage, and the pursuit of dreams. In her twenties, Sairan Aqrawi was forced to leave her home and family with a dream—and the weight of survival on her back. Her journey took her from war-torn Iraq to the United States.This wasn't just a relocation, it was a rebirth. What she carried with her wasn't just resilience, it was a relentless belief that reinvention is always possible, no matter where you begin.Today, as an engineer, business strategist, author, and leadership mentor Sairan helps professionals, especially women, turn life's hardest pivots into their most powerful comebacks. FULL VIDEO:https://youtu.be/clbN_Za509wFOR MORE INSPIRATION:https://www.instagram.com/janeapplegath/YOUTUBE: https://bit.ly/4jqFLbiSpotify, iTunes and more. https://bit.ly/3Ey8bAW

Want to turn every minute and dollar into real results? Sara shares how top agents across North America are doing just that—starting with clear intentions and powerful follow-up.In this high-impact episode, Sara delivers a masterclass on maximizing ROI by setting clear intentions and implementing smart systems. Drawing from her work with top-performing agents across North America, she dives deep into the pillars of success: leads, leverage, results, and trust.Highlights include:How to align your energy and strategy with intentional outcomesWhy consistent video content is critical to conversionsSimple automations (like Calendly and follow-up workflows) that save time and boost performanceThe power of social proof—plus tips for gathering and showcasing testimonialsHow trust-building shortens the sales cycle and attracts ideal clientsWhether you're looking to tighten your systems, grow your influence, or scale smarter—not harder—this episode is your blueprint.

“It doesn't feel like work. And it's only possible because you guys have spent your hours on the edit. That's why I work with Seven Million Bikes Podcasts.”(THIS EPISODE WAS CREATED IN 3 HOURS!!)I talk to Radim Malinic — creative director, TED speaker, six-time author, and host of the Mindful Creative Podcast — about how launching a podcast changed his business forever.Since January 2024, Radim has released over 140 episodes, grown his audience, and turned his podcast into a lead-generation machine — all while working just four hours a day across multiple businesses.We cover:How podcasting helped him land clients across his design, publishing, and coffee companiesThe biggest workflow mistakes people make (and how to avoid them)The tools that save him hours every week — Calendly, Riverside, Claude, Mailchimp, and moreWhy quality audio is a non-negotiable in 2025How he's using his podcast to write his next book — liveWhy guest booking and editing should never be DIY if you're running a business10 reasons to start a podcast for your businessBuild your brand through storytelling – It lets you share your vision, values, and voice authentically.Reach new clients and generate leads – Radim mentions converting guests into clients.Network with high-level professionals – You get to “pull up your chair to the big boys' table.”Create content at scale – With an efficient system, you can produce multiple episodes quickly.Increase credibility and authority – Being a podcast host positions you as an expert.Support other business efforts – Radim aligns podcast themes with book launches.Turn complex ideas into conversations – Helps share nuanced thoughts in a human way.Boost visibility without paid ads – Leverages word-of-mouth and organic discovery.Easy integration with newsletters and email marketing – Radim connects his show directly to a 7.5k list.Repurpose conversations into products (books, consulting) – Radim is writing a book “live” from episodes.If you're a business owner still on the fence about starting a podcast — this is your sign.

Sandhya Seshadri is the founder of Engineered Capital, a firm focused on helping professionals grow their wealth through commercial real estate and alternative investments. With a background in engineering, an MBA in finance, and a successful career in stock trading, she became financially independent before shifting her focus to real estate. Since 2018, Sandhya has been an active multifamily syndicator and passive investor in multiple asset classes including oil & gas and tech funds, bringing her analytical skill set and passion for tax-efficient investing to her growing investor community.     Make sure to download our free guide, 7 Questions Every Passive Investor Should Ask, here. Key Takeaways Sandhya began investing in stocks but transitioned to real estate for better tax advantages and cash flow. She started as a passive investor in multifamily before becoming an active general partner. Rising interest rates reshaped her strategy, leading her to explore oil & gas and technology funds. Passive investing offers the ability to leverage other people's expertise while generating income and appreciation. Asset class diversification and risk tolerance should drive investment decisions, not just projected returns.     Topics From Engineering to Investing Started in corporate America but pursued investing to achieve financial independence. Learned to trade stocks and used that income to replace her W-2 job. Discovered real estate as a tax-advantaged strategy after hitting a tax ceiling with stock gains. Why Multifamily and Syndications Skipped single-family due to lack of appreciation and headaches from managing tenants and maintenance. Multifamily appealed due to professional property management, scalability, and the ability to raise capital from investors. Took the “passenger to pilot” approach—starting as an LP, then a co-GP, and finally a lead GP. Shifting the Strategy: From CRE to Alternatives Rising interest rates, property taxes, and insurance costs eroded multifamily cash flow. Pivoted to alternative investments that better suited current market conditions. Launched tech fund offerings for high-upside, long-term appreciation plays. Invested in oil & gas deals offering strong tax advantages and predictable cash flow backed by mineral rights. Carefully vets all deals personally before introducing them to investors. Oil & Gas Investing Explained Buys into mineral rights after oil is confirmed, reducing drilling risk. Returns often include 80% year-one depreciation via K-1 and cash flow within 24 months. No depreciation recapture and potential for 2.5–3x returns over a 7-year period. Great option for high-income professionals seeking tax relief and diversification. Investor Education and Risk Management Every asset class has its risks—invest small first, understand the model, and scale gradually. Focus on understanding the operator, the assumptions behind returns, and aligning with your personal goals. Diversify across asset types, hold periods, and cash flow profiles.    

In this episode, FLOWsters from Bloodstream Media share their first encounters with menstruation, coping with period pain, and managing menstrual health. They explore societal taboos, stories of learning about menstruation, and highlight experiences with bleeding disorders. The conversation underscores the importance of education and open dialogue. The team continues Flow's mission to normalize conversations around menstruation and educating everyone, not just those who menstruate; as Patrick notes: 'Women's health is human health.' Program Notes:   Episode Links: Bloodstream Media: https://www.bloodstreammedia.com/ Patrick Lynch: https://www.believeltd.com/patrick-james-lynch Bella Hunter: https://www.believeltd.com/bella-gadsby Hanna Beary: https://www.believeltd.com/hanna-beary   How's Your Flow? We wanna know (Calendly link): https://calendly.com/flowtalk/flow-talk-period-pain-stories   HOST: Jessica RIchmond Website: jrich.online IG, @jessicalaurenrichmond  Twitter @geniuspills  Tik Tok @jrichsocal   HOST: Sarah Watson Website: sarahwatsonlpc.com Podcast: Behind The Bedroom Door Facebook: @sarahwatsonlpcsextherapy IG @swsxtherapy Twitter @swsextherapy   Presenting Sponsor: #Takeda, visit bleedingdisorders.com to learn more.   Connect with BloodStream Media: Find all of our bleeding disorders podcasts on  BloodStreamMedia.com BloodStream on Facebook  BloodStream on Twitter    Check out Believe Limited's Other Work: BloodFeed: bloodfeed.com Bombardier Blood: bombardierblood.com Hemophilia: The Musical: breakingthroughhemophilia.com My Beautiful Stutter: mybeautifulstutter.com/ Stop The Bleeding!: stbhemo.com Teen Impact Awards: teenimpactawards.com The Science Fair: thesciencefair.org  

Let's review the Astrological weather, shall we?   www.mysticalmisfitspodcast.com   ~~~~~~~~~~~~~~~~~~~~~~~~ Anahata's Purpose Tickets Available! October 16th - October 19th at Camp Ramblewood! www.anahataspurpose.com for details!  ~~~~~~~~~~~~~~~~~~~~~~~~   Check out all of the amazing things Rae has to offer!  Calendly for Scheduling Appointments Jupiter Rituals Etsy Shop Instagram - @jupiterrituals www.anahataspurpose.com Instagram - @Anahatas_Purpose Facebook - Anahatas Purpose   The Witch's Coop - For your Egg Hatching needs!     ~~~~~~~~~~~~~~~~~~~~~~~~       Interested in getting a reading from Theresa? Email - cosmicguidetheresamariesa@gmail.com Instagram - @theresa.mariesa Facebook - Theresa Mariesa - Your Cosmic Guide        ~~~~~~~~~~~~~~~~~~~~~~~~     MEET MIKALA! Our Wonderful & Amazing Audio Engineer! Thank you, Mikala for all that you do!      ~~~~~~~~~~~~~~~~~~~~~~~~     Music by Kuf Knotz & Remixed by Rae  Instagram - @kufknotz   

"Ridiculously Easy" Customer Experience Secrets with David AvrinSummary: Julie Riga sits down with David Avrin, one of the world's most in-demand customer experience speakers and author of "Ridiculously Easy to Do Business With." David reveals why businesses lose customers to friction (not competitors), how to future-proof your client interactions, and why "speed" is the new loyalty driver. Packed with laugh-out-loud stories and actionable fixes for broken customer journeys.

Discover how top-tier client service and smart tools like Calendly, Zapier, and TextExpander can transform your law firm's client experience. The American College of Trust and Estate Counsel, ACTEC, is a professional society of peer-elected trust and estate lawyers in the United States and around the globe. This series offers professionals best practice advice, insights, and commentary on subjects that affect the profession and clients. Learn more in this podcast.

Shane Murphy-Reuter is the President of Go-To-Market at Calendly, a leading scheduling software platform trusted by millions. With a proven track record in scaling SaaS companies like Intercom and Webflow, Shane brings deep expertise in product-led growth, sales strategy, and category creation. In this episode, he shares how Calendly has evolved beyond scheduling to serve SMBs and solopreneurs through AI-driven relationship management tools. Tune in to learn how focusing on your core users can drive sustainable growth, outpace competitors, and spark innovation in a crowded market. Today we discussed: [00:00] Opening [00:09] Introducing Shane Murphy-Reuter [00:51] Extending Your Core Business [04:47] How Hyperfocus Protects Your Business [06:51] Find your Unique Advantage [10:28] Messaging for Clients with Different Needs [15:05] Shifting Mindset to Deal with Growth [17:00] Incentivizing Sales Teams [19:00] How Will AI Effect Scheduling Software More About Shane Murphy-Reuter: Check out Shane Murphy-Reuter's Website: https://calendly.com/ Connect with Shane Murphy-Reuter on LinkedIn: https://www.linkedin.com/in/shanemurfy/ Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!