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In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?
Today I talk about why as the Salon owner it is so important for you to get to working only 25 hours a week on the floor of your Salon, Spa or Clinic.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentor MY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/ MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
Today I am reading and explaining the third chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of this weeks Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
Tired of chasing no-shows, sending endless reminders, or feeling awkward about taking payments? In this episode of the Colour Kristina Talks Podcast for Hairdressers, we're diving into how Timely salon software can help you streamline your bookings, set up deposit systems, and get paid with confidence, without adding more to your plate. I'm joined by Sherri Ponisi, ANZ Partnerships Account Executive at Timely, who brings 20+ years of industry experience and deep insight into what hairdressers really need from their software. Sherri started behind the chair, managed busy salons, and now supports salon professionals with tech that actually works. This episode is proudly sponsored by Timely salon software. Here's what we're covering in this episode: Why 65% of new clients now book online — and how to make that work for you How to stop no-shows with deposit policies and automation What TimelyPay can do to simplify in-salon payments (and even save you money) Automations that reduce your admin time by hours every week — including rebooking reminders, revisit texts for lapsed clients, Google review requests, and more
A hairdresser says the industry has lots of 'silly little rules'. Cabinet has agreed to all the Ministry for Regulation's recommendations - allowing drinks and dogs if businesses want them. Rules about the spacing of chairs and how bright lights are will also be scrapped from July. Hairdresser Hailey Ashton says she's always offered tea and coffee, but she might decline to invite the pooches. "I've got clients I know are quite afraid of dogs - we've actually had someone bring their dog in, sit on their lap and then vomit all over our floor." LISTEN ABOVESee omnystudio.com/listener for privacy information.
A hairdresser says the industry has lots of 'silly little rules'. Cabinet has agreed to all the Ministry for Regulation's recommendations - allowing drinks and dogs if businesses want them. Rules about the spacing of chairs and how bright lights are will also be scrapped from July. Hairdresser Hailey Ashton says she's always offered tea and coffee, but she might decline to invite the pooches. "I've got clients I know are quite afraid of dogs - we've actually had someone bring their dog in, sit on their lap and then vomit all over our floor." LISTEN ABOVESee omnystudio.com/listener for privacy information.
In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?
Today I talk about finding a niche for your Salon, Spa or Clinic, something that makes it, and you stand out from the crowd. Also, I am running a FREE Masterclass tomorrow (26 May 2025) on Team Targets and Performance to register the details are below.https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentor MY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/ MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?
Today I am reading and explaining the second chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.I am running a FREE Masterclass in May 2025 the details are: https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
Your Salon Team Performance is the second podcast in my Salon Team Target and Performance series. If this is something you are interested in, I am running a FREE Masterclass in May 2025 the details are below.https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentor MY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/ MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
Why Murphy drives out of town to get a haircut.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week Mark makes a big announcement. Afterwards, the grace and decorum of every hairdresser in the country is held under the razor. Which doesn't really make sense but it sort of does so we'll allow it. Nevertheless, enjoy the roast and send Mark a message on Instagram to get involved! @mehiganmark (You can also follow Mystery Mick and help rebuild the self esteem that Mark tries to erode it each week https://www.instagram.com/michael.omalley_)If you'd like to be part of the show, drop @mehiganmark a message on Instagram! Join my Patreon here: https://www.patreon.com/Markmehigan
You don't grow a business just by getting more clients. You grow by keeping the ones you've already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you've already got.If it feels like you're working hard but never getting ahead, this episode is for you.IN THIS EPISODE:[0:00] Amanda adds $20K/month without spending more on marketing[1:38] How to make more money with what you already have[1:58] The client life cycle: a powerful mindset shift[3:27] The trend: salons focus on new clients instead of retention[7:29] The three-part system for making every client count[8:56] A simple action with dramatic results[9:20] Case studies: Lucas and Clive boost revenue with rebooking[11:02] This masterclass is for owners ready to build a high-performing team. FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.' Save your seat here Want MORE to help you GROW?
Today I am reading and explaining the first chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.I am running a FREE Masterclass in May 2025 the details are: https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
Radiothon is on May 22nd, 23rd & 24th and Joe The Hairdresser is starting early with a coffee morning Tue May 13th in Flannerys, Glasheen from 10am - 12 midday He also chats about the Eurovision to PJ For more on Radiothon see here Hosted on Acast. See acast.com/privacy for more information.
r TIFU TIFU by getting too high with my (adult) kid and getting the paramedics called on me Tried to steal fries. Turns out I paid and handed back a bag of fries that I paid for. The universe is funny like that. TIFU by asking my boyfriend for flowers TIFU by calling myself a puppy during a job interview TIFU by accidentally telling my landlord I broke before even fully moving in TIFU by not reading a recipe closely enough TIFU By stealing kills from my SIL resulting on ending the relationship with her and my Brother TIFU By forcing a gas station to shut down TIFU by freezing at the hair dresser and ended up with a colour I hate Hosted on Acast. See acast.com/privacy for more information.
Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime. My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish in the UK. Tom is unashamedly a numbers guy. He loves data, but more importantly, he loves what data tells you about what's working and what isn't working in the business.In today's podcast, we will discuss:The importance of using data in businessWhat is the most important data to track in the salon business?How data creates clarity for business owners and fairness for their team. And lots more!IN THIS EPISODE:[1:30] Welcoming Tom Bentley-Taylor and his background in salon software[3:05] The evolution from Shortcuts to Vish and why colour management matters[6:55] Are salons undercharging for colour? The problem with guesswork[8:40] How technology reveals the true cost of delivering services[11:10] Why data creates clarity for owners and fairness for teams[13:15] Empowering vs restricting: how stylists respond to numbers[18:06] Mistakes owners make when introducing change[22:45] Pricing, margin, and why protecting profit isn't optional[25:20] “Creative freedom” vs business responsibility[28:10] The difference data makes to accountability[32:40] How Vish works with existing systems[34:02] The data that helps drive decision-making[36:40] The mindset of high-performing salon owners[38:55] Final advice from Tom: stop guessing and start trackingWant MORE to help you GROW?
We hear from a listener who used a solar pannel installer from the SEAI portal Do you fancy sending your child to quaint rural Gaelscoil? Listeners get in touch about the complexities and benefits of sheep dog training. Hair salons for those with autism.
Over the years, I've seen many salon businesses, and inevitably, some stand out more than others.Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business.My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an amazing business. Meagan offers incredible insights on leadership, creating a positive culture, and the importance of authentic connection in today's salon environment. Whether you're running a large salon group or a small independent salon, Meagan's wisdom about adapting to change while staying true to your values will inspire you. In today's podcast, we discuss:● How a salon group the size of Visible Changes has continued to evolve as a business.● How they have adapted to suit the changing needs of today's workforce● Why they are expanding more into the product side of the industry And lots more! IN THIS EPISODE: [01:03] Setting up today's conversation with Meagan McCormack[02:24] Visible Changes: What's changed since 2019[04:31] COVID's impact and consolidating salon locations[07:02] Meagan's leadership transition and new role[11:45] Creating a people-first, compassionate management approach[17:12] The structure of the Visible Changes management team[18:35] Challenges of being a young woman leading a large company[23:00] The importance of authenticity and vulnerability in leadership[26:00] Launching a new focus on product development[31:30] Finding confidence and fighting imposter syndrome[38:15] Big goals: Aiming for a $100 million business[42:14] Celebrating top performers and incredible sales achievements[45:12] The role of retail sales in stylist success[46:29] Navigating the challenges of booth rental and Gen Z expectations[49:48] How mentorship is key to building the next generation of salon professionals[52:00] Final thoughts on leadership, evolution, and resilience Want MORE to help you GROW?
If your clients are bringing in Pinterest-worthy tangerine haircolour inspiration, and you're unsure whether it's a blonde or copper reference, this podcast is for you! In this episode, we're diving into trending light copper hair tones and why every hairdresser needs reliable formulas for strawberry blonde, tangerine copper, and peachy shades before booking your next strawberry client. If you've ever had clients leave the salon with perfect copper, only for it to fade too quickly, I've been there. But not anymore with my 5-6-7-8 'Level Up' system for hair painting redheads. The issue often comes down to over-lightening or under-lifting. When the lift isn't balanced correctly, it can affect the longevity of your hair colour. Those Pinterest-perfect tangerine coppers with blonde ends may seem like the dream, but they come with challenges. How do you keep the copper vibrant while adding blonde highlights? I'm breaking it down with proven formulas for different base levels. Listen to learn more. We'll discuss when to pre-lighten, the best copper hair colour bases to create before adding blonde highlights, and how to mix peach and golden blonde shades into copper without going too light or ashy. Plus, I'll share my professional tips for keeping these copper tones vibrant for longer.
In this astrology-meets-business episode of Destroy The Hairdresser, Cyd is joined by professional astrologer and longtime friend Josh Robbins (formerly Astral Above). Together they unpack the real reason your business might be stuck—and spoiler—it's written in the stars.Josh breaks down the 4 business elements (Earth, Air, Fire, Water) based on your rising sign and gives tactical advice for how to lead your team, manage resources, and stop self-sabotaging your salon business. If you've ever felt like you were too emotional, too impulsive, or too in your head when it comes to decision-making—this episode gives you permission to do it your way.
A hairdresser from New Jersey plots to have her ex-boyfriend and his teenage daughter killed using Tinder. A Texas mother is arrested after bringing vodka-laced Jell-O shots to her daughter’s fifth-grade Christmas party at an elementary school. Drew Nelson reports.See omnystudio.com/listener for privacy information.
This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here IN THIS EPISODE: [2:00] The importance of your role as a manager and leader [2:52] Why the "hands-off" management approach often fails [4:55] Trait 1: Having a clear vision for the future [5:42] Trait 2: Understanding that leadership is about developing people [6:23] Trait 3: Building relationships and showing empathy [7:07] Trait 4: Offering flexibility in the workplace [8:23] Trait 5: Driving productivity through goal-setting and accountability [9:35] Trait 6: Embracing technology in salon management [10:01] Trait 7: Creating and protecting your salon's culture [10:51] Trait 8: Prioritising effective communication [11:36] Trait 9: Embracing and adapting to change [11:57] Final thoughts on continuous learning as a manager Want MORE to help you GROW?
Dive into the heart of Sassoon with Mark Hayes, Senior International Creative Director, as we bring you a podcast recording from the House of Sassoon, Soho, London. Mark unveils its I-Conic Spring/Summer 2025 Collection, and the future of hairdressing education with Sassoon Connect. Plus discover how Vidal Sassoon's legacy continues to shape modern hair trends, refine techniques, and inspire creativity in today's hairdressing landscape. Hairdressers, you will gain actionable insights on merging foundational skills with contemporary styling, embracing innovation, and elevating their craft through mentorship and education. Perfect listening for fans of hairdressing, Sassoon, and all things hair! Full show notes and links from this episode can be found here: howtocutit.com/ep358
Listen to this week's episode of the Dateline: True Crime Weekly podcast with guest host, Blayne Alexander. In Arizona, the prosecution plays phone calls Lori made to her insurance agent in the days after her husband's shooting. In Massachusetts, a jury is finally seated in the Karen Read retrial, and the prosecutor has a new strategy. The accused Gilgo Beach serial killer is back in court. Plus, a forensic anthropologist on a mission to identify the victims of the Candyman serial killer. Find out more about the cases each week here: www.datelinetruecrimeweekly.com Listen to Keith's podcast, Mommy Doomsday, about the Lori Vallow Daybell story here: https://podcasts.apple.com/us/podcast/mommy-doomsday/id1540849480Listen to Josh's episode "The Widow of Woodland Hills" about the Monica Sementilli case here: https://podcasts.apple.com/us/podcast/the-widow-of-woodland-hills/id1464919521?i=1000703469294And vote for us for a Webby award: https://vote.webbyawards.com/PublicVoting#/2025/podcasts/shows/crime-justice
One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we're talking about apprentices, assistants or stylists… And that isn't country specific, it's a general trend of people feeling they're hard done by to the point of being exploited… But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.” And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce. Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons. If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry. RESOURCES MENTIONED IN THIS EPISODE: Download the Guide: 15 Points for Financial Success as an employed stylist. IN THIS EPISODE: [00:55] Commitment to a positive outlook despite industry challenges[01:20] Observations about compensation complaints in industry Facebook groups[02:07] The connection between productivity and earnings in salons[02:56] Addressing the stylist's mindset about money and compensation[03:39] The reality of salon economics and owner struggles[05:11] Introducing the concept: "You don't get what you want, you get who you are"[06:01] Questions for stylists to assess their own productivity[07:04] Celebrating successful stylists in the industry[07:49] Introduction to "The Half Million Dollar Club" stylists[08:46] Discussion of stylists earning $200-250K annually behind the chair[10:15] Addressing the blame mentality and shifting to personal responsibility[10:51] Introduction to the 15 traits of financially successful stylists[15:47] Practical examples of what successful stylists do consistently Want MORE to help you GROW?
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A topless teenager who wielded a knife during a fight along a packed Kent seafront where hundreds of people were gathered has been in court. The brawl erupted between a large group of youths - some carrying weapons - opposite Margate's main sands last summer.Also in today's podcast, you can hear from Kent Police following an announcement named bobbies are returning to town centres across the county in a major shakeup in policing. It's part of an effort to tackle anti-social behaviour and dash perceptions the police have “abandoned” communities. An inquest has heard a kickboxer who trained at a Kent gym died from an overdose of multiple drugs in a Thai hotel room. His body was found last October, next to another man who was rushed to hospital and survived the ordeal. Plans put forward by a young business owner to revitalise part of a high street that “doesn't really offer anything” have been refused amid privacy concerns.The 22-year-old had hoped to build a two-storey development on land next to her hairdressers in New Romney.And in football, Gillingham boss Gareth Ainsworth is treating the final few games as a “free hit” for him as he looks to see which players he wants to keep with him next season.You can hear from the manager as they prepare for their match against MK Dons this weekend.
It's very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away. But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, salon owner and inventor of Calligraphy Cut, a new tool and a new way of working with hair. In today's podcast, we will discuss: What exactly is the calligraphy cut? How it could potentially be a new cutting service to offer your clients The experience of being on Germany's ‘Lions Den' (Shark Tank), where he secured a million-euro investment. And lots more!IN THIS EPISODE: [01:20] Welcome to Frank Brormann [01:26] What exactly is Calligraphy Cut - a tool or a specific haircut? [02:21] The origin story - how flower stems inspired the Calligraphy Cut [05:08] The science behind the 21-degree angle and what makes it special [06:46] What hair problems does the Calligraphy Cut solve? [08:46] Using the Calligraphy Cut on different hair types and textures [10:42] Why the Calligraphy Cut is best used on wet hair [11:55] The client experience and financial impact on salons [14:43] The business model: subscription vs. purchase options [17:04] Frank's background and adoption rate in his own salon [19:23] How stylists initially react to the Calligraphy Cut [21:08] The experience of pitching on Germany's "Lion's Den" (Shark Tank) [25:09] How the TV appearance and investors transformed the business [29:27] Digital transformation of the Calligraphy Cut business [33:35] Final thoughts from Frank on embracing innovation Want MORE to help you GROW?
Send us a textShit I told my hairdresser Jason Townsend from Seattle, & Jack Abernathy from Denver have been in the hair industry for over 30 years. They met working at Toni & Guy, and have worked in LA, where they have hosted some legendary celebrity clients.They have hundreds of crazy stories that they share on their podcast every week, telling tales that can only happen in LA. Some of the stories sound so mad that they seem unbelievable but they are all true!Jack shares how he regularly visits Paul McCartney's home, and we talk about how one hairdresser burn her client's hair off and ran away! Along with why certain celebrities really drastically change their look.Connect with Jack & Jason:InstagramPodcast Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!
In this episode, Tori Gill shares how she transitioned from being a barber to launching a six-figure sunscreen brand in just three months. She dives into how she identified a gap in the market, built a brand that resonated with parents, and leveraged Instagram and organic marketing to drive rapid sales. Tori also reveals how she balanced starting the business while still working her day job and the lessons she's learned about manufacturing, branding, and scaling a product-based business. Listen to Nathan and Dan discuss: - How Tori built a waitlist and used urgency to generate first-day sales - The viral Instagram moment that helped Sun & Daughter take off - The challenge of getting TGA approval for sunscreen and how she navigated regulations - The role of upsells and complementary products like hats and brushes in boosting revenue - The future of Sun & Daughter and plans for expansion beyond sunscreen And much more early stage business advice… Click here to start your business for $1. You'll get all-access foundr+, where you'll find more in-depth, proven strategies from founders like our guest today and support and advice from our global community of 30,000 founders. If you loved this conversation and learned something new, rate and review this episode. Stay in touch with us, follow foundr on your favorite platform: Foundr.com Instagram YouTube Facebook X LinkedIn Magazine
In this week's episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.I talk about why it's essential that salon owners invest in training their team beyond just technical skills.Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. That's where the magic either happens or not…As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success. IN THIS EPISODE: [00:00] Welcome and introduction[00:45] Introducing Rita and the Super Stylist course[01:49] Questions for salon owners about team training[03:33] Where the rubber meets the road: The critical client interaction[04:14] Introduction to Rita's story and my initial assumptions[05:14] The surprising reality of Rita's experience and mindset[05:58] Communication distinctions that matter with clients[06:49] Rita's approach to continuous improvement[07:47] What inspires me about stylists like Rita[08:51] Information about the Super Stylist course Want MORE to help you GROW?
join the OTHER GIRLIES over at https://patreon.com/doweknowthem In today's episode.... well... first of all .... WHAT DO YOU THINK OF OUR NEW CAMERAS?! If you dont like them, please don't tell us lmfao. Anyway, today we have yet another hairdresser vs client situation but this one might be one of the most absurd yet. Then we dive into yet another TikTok drama after a woman buys a Van Cleef bracelet for over $6000 only to have it tarnish within the first few months of wearing it. And while you'd think that price tag would include amazing customer service... apparently Van Cleef feels differently lmao. We Love the Internets: https://www.tiktok.com/@bearamirezgonzalez/video/7485858324911525126 https://www.instagram.com/reel/DC1bNLXib2S/ 00:00 Introduction 11:07 YouTuber Tries to Cancel Hairdresser 1:05:44 Van Cleef Drama 1:34:31 We Love the Internet We hope you enjoyed this episode! Please let us know on Twitter or Instagram if you have any topic suggestions for next Sunday! (@lily_marston & @jessismiles__) Business Inquiries: doweknowthempodcast@gmail.com
Your Day Off @Hairdustry; A Podcast about the Hair Industry!
Why this hairdresser became president of Paul MitchellEver feel like your career dreams are “too big”?
From low-stakes internet use, to an iconic era of pop culture moments: Were millennials the last generation to really have it all? That slight crunch you can hear is special guest Amelia Lester flexing for all she's worth. Plus, our recommendations include a deeply original novel, some no-bullshit health advice and a lipliner that's taken someone's lip game up a notch. And our Bests & Worsts of the week: an amalgamation of singing, dancing and having nightmares – all at the same time. Support independent women's media Get your tickets to the Mamamia Out Loud Live 2025 All or Nothing Tour Presented By Nivea Cellular What To Listen To Next: Listen to our latest episode: Oh Dear. The Biggest Group Chat Whoopsies. Listen: "Too Rich" Celebrities & The Adolescence Theory Listen: Open Marriages & The New Kind Of Divorce Listen: The White Lotus Recap – The Kiss & An Astonishing Scene Listen: The 7 Controversies Of This Year's Biggest Movie Listen: The Three Questions You Should Ask On A First Date Listen to How To Build A Universe: The Enchanted Forest Listen to the Quicky: The 2025 Budget For Basic B*tches Connect your subscription to Apple Podcasts The End Bits: Sign up to the Mamamia Out Loud Newsletter to get your fix of the week's best things to read, watch and listen to, pulled from right across the internet. Recommendations: Amelia wants you to try the Bobby Brown lipliner Mia wants you to read Mother Tongue by Naima Brown Holly wants you to listen to Well What To Read: Read: Liz Plank's Newsletter, Where Millenials the Last Generation to Have it All? Read: Australian women do not feel well. When we asked them their symptoms, here's what they said. Read: Millennials, one of our favourite staples is back for 2025 (but there's a catch). Read: 'When I asked a hairstylist for a bob, his response surprised me.' Read: Modern Etiquette: The 10 things hairdressers wish you'd stop doing. Read: The jellyfish haircut is everywhere, but would you be brave enough to do it? GET IN TOUCH: Feedback? We’re listening. Send us an email at outloud@mamamia.com.au Share your story, feedback, or dilemma! Send us a voice message Join our Facebook group Mamamia Outlouders to talk about the show. Follow us on Instagram @mamamiaoutloud CREDITS: Hosts: Holly Wainwright, Amelia Lester & Mia Freedman Group Executive Producer: Ruth Devine Executive Producer: Emeline Gazilas Audio Producer: Lu Hill & Tegan Sadler Video Producer: Josh Green Junior Content Producers: Coco Lavigne & Tessa Kotowicz Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander cultures.Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.
The pro salon industry talks a LOT about the "6 figure hairdresser" but rarely with clarity about what it takes to get there. In today's episode, I share my lessons learned from Antony Whitaker's Grow My Salon Business podcast (Episode 267). Antony interviews guest Maxwell Snow, a color specialist at Atlanta's Van Michael Salon who is among the top-earning hairdressers working behind the chair in the USA. I share my notes from this inspired conversation digging into the practices and beliefs that have led to Maxwell's tremendous success (one that does NOT include a social media following). Be sure to listen to Antony's conversation with Maxwell on Spotify, Apple Podcasts, or YouTube (search for Grown My Salon Business podcast).*Note: this episode was published originally as #96
In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I've had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and being prepared to put in the hard work and personal sacrifices that go with it. In today's podcast, we discuss:● How the modern salon of today is evolving● Salon design, branding, and creating an unforgettable client experience● How Kirby uses Instagram to grow her business and attract her ideal clients ● As well as finding the balance between family life and running a business And so much more! IN THIS EPISODE: [00:00] – Intro: Welcome and podcast growth updates [01:15] – Meet Kirby Lago: From small salon to luxury empire [02:35] – Salon design for a high-end experience [05:00] – The importance of branding and client perception [07:09] – The transition to a color-focused salon for profitability [10:28] – Why cutting skills are declining and how trends shape business [14:19] – Hair restoration and holistic hair health services [18:23] – Building the right team and outsourcing wisely [23:09] – Salon culture: Setting expectations and maintaining a positive team [25:50] – Why client experience is everything (and how to elevate yours) [27:57] – Marketing and personal branding: How Kirby became the face of her business [31:45] – Instagram strategy: The three content pillars that drive engagement [35:49] – Balancing personal life with business and social media presence [38:41] – Closing thoughts: Key takeaways for salon owners Want MORE to help you GROW?
Wondering if you need to pre-bleach for that Rihanna Red or the deep berry shade SZA rocked at the Super Bowl? If your clients bring in haircolour inspo pics of deep, cool-toned reds but you're unsure how to formulate them, this episode is for you. We'll cover when to pre-lighten, the best undertones to expose, and how to mix red and violet to avoid warmth or dullness. Plus, I'll share my pro tips on keeping these shades vibrant longer. Let's get into it! We'll talk about: ✔️ When to pre-lighten vs. when to apply colour directly ✔️ How to mix cherry, burgundy & berry reds without dullness ✔️ What glossing techniques and at-home care keep reds from fading too fast Whether you're lifting dark bases, layering direct dyes, or trying to avoid murky results, this episode of the Colour Kristina Talks Podcast for Hairdressers is packed with formulas and strategies you can start using today.
On this Friends Like Us for Women's Month: Marina Franklin talks with Calise Hawkins and Mia Jackson, breaking down the impact of boycotts, the necessity of taking breaks, and sharing laughs with incredible women. Mia Jackson is a bonafide Georgia peach (that's Georgian for “native”). In 2017, she was selected as a New Face by the Just for Laughs Comedy Festival and Atlanta's Creative Loafing named her the Critic's Choice Best Stand-Up in the city. She has toured nationally with Amy Schumer and is a featured comic at festivals and clubs across the country. Her first stand up special aired in October 2018 as part of Unprotected Sets on EPIX. Mia has appeared on NickMom's Night Out, Viceland, Comedy Central's This Week at the Comedy Cellar and was a semi-finalist on Season 9 of NBC's Last Comic Standing. Her Comedy Central half hour special debuted in November 2019. Calise Hawkins is a stand-up comedian and writer. She has performed her standup on Late Night with Jimmy Fallon , Nick Mom's Night Out and she was a cast member of Oxygen's Funny Girls. She has written for Comedy Central's @midnight , Hood Adjacent with James Davis, HBO's That Damn Michael Che, and Hulu's Everything's Trash. Always hosted by Marina Franklin - One Hour Comedy Special: Single Black Female ( Amazon Prime, CW Network), TBS's The Last O.G, Last Week Tonight with John Oliver, Hysterical on FX, The Movie Trainwreck, Louie Season V, The Jim Gaffigan Show, Conan O'Brien, Stephen Colbert, HBO's Crashing, and The Breaks with Michelle Wolf. Writer for HBO's 'Divorce' and the new Tracy Morgan show on Paramount Plus: 'Crutch'.
CONNECT WITH JULIE MATTSON:• Website: https://pushinguplilies.com• Facebook: https://www.facebook.com/pushinguplilies
One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn't always the answer and what you should be focusing on instead.We'll dive into the importance of retention, how to track where your new clients are coming from, and what both stylists and salon owners can do to build a steady, sustainable client base. Whether you're an owner or a stylist, this episode is packed with practical strategies to help you attract the right clients—and keep them coming back.IN THIS EPISODE: [00:00] – Intro & a quick favour: leave a review![02:00] – Is getting more clients really the right question? [04:00] – Why every business needs a steady flow of new clients [05:30] – How to track where your new clients are coming from [07:00] – Getting clear on your ideal client [08:00] – Who's responsible for getting new clients—stylists or salon owners? [09:30] – The easiest way to grow your clientele (hint: referrals!) [11:00] – The client experience: Are you giving them a reason to return? [13:00] – The salon owner's role in marketing and client growth [15:00] – The real challenge: keeping clients, not just getting them [17:00] – Understanding retention rates and what they tell you [20:00] – How tracking retention can improve your business decisions [22:00] – The bigger picture: building a salon where new clients come naturally [23:00] – Wrap-up & resources: Super Stylist course, Grow 4 Marketing book, coaching optionsFor more free resources, visit growmysalonbusiness.com. And don't forget to tune in next Tuesday for another episode! Want MORE to help you GROW?
In this episode of Destroy The Hairdresser, David and Kris dive deep into the broken system of cosmetology licensing, the flaws in beauty school education, and how the industry needs radical change. They break down why licensing doesn't guarantee skill, why schools aren't preparing hairstylists for real-life salon work, and how artistry should take center stage over outdated systems. They also touch on the power of community, the importance of critical thinking in business, and why salon owners need to break out of the past to truly succeed. If you've ever questioned why the industry operates the way it does, this episode is for you.
Order your exclusive da Vinci BoldBrush paintbrush set!https://brushoffer.com/collections/boldbrushLearn the magic of marketing with us here at BoldBrush!https://www.boldbrushshow.com/Get over 50% off your first year on your artist website with FASO:https://www.FASO.com/podcast/---On today's episode we sat down with Hilarie Couture, a figurative artist who has had an extensive and varied career path, including stints as a street portrait artist, hairdresser, auctioneer, and historic preservationist. She rediscovered her passion for painting later in life and has since become a full-time artist, working primarily in pastel and oil. Hilary emphasizes the importance of continuous learning, remembering to always focus on the fundamentals, experimentation, and building connections within the art community. She also offers advice to aspiring artists about balancing financial stability and artistic ambitions, as well as the value of thinking creatively about marketing one's work and seeking out opportunities in even the most common places. Finally Hilarie tells us about her studio sale!Hilarie's FASO site:https://www.hcouturearts.com/Hilarie's Instagram page:https://www.instagram.com/hcouturearts1/Hilarie's Newsletter sign up:https://www.hcouturearts.com/email-newsletter
Is the future of professional hair colour undergoing a massive reinvention?Today's guests are Leilani Macedo, a seasoned salon owner, and Charles Brown, a tech entrepreneur who is passionate about applying Artificial Intelligence to real-world problems. And together they cofounded CLICS to create a solution for the problems around the current model of professional hair colour. So if you're interested in tech, entrepreneurship, the salon business and what could be the future of professional hair colour, then this episode is for you… In today's podcast, we discuss: ✅ The problems with the existing model around professional hair colour and how CLICS uses AI to solve those problems✅ Pricing and Automated hair colour Inventory management ✅ How CLICS is totally changing the professional hair colour game And lots more! IN THIS EPISODE:[01:17] Introducing Leilani Macedo, a seasoned salon owner with industry wisdom, and Charles Brown, a tech entrepreneur passionate about using AI to transform traditional models.[02:42] How Leilani and Charles crossed paths a serendipitous meeting that sparked their collaboration and set the stage for a revolutionary approach to hair colour.[04:19] The Birth of Clics: how a simple idea evolved into Clics—laying the groundwork for what would become a groundbreaking solution in the industry.[10:32] Hear how an unexpected source of inspiration at Home Depot ignited innovative thinking, reshaping ideas about service and product delivery.[13:37] Examine the technological obstacles faced by the industry and explore the creative solutions that are pushing the envelope in hair colour tech.[19:54] Discuss why effective inventory management is essential in the salon business and how automation can streamline operations.[32:21] Understand the intricate challenges involved in developing and launching an innovative hair colour line.[33:33] Learn why maintaining consistency is crucial for building customer trust and a strong salon reputation.[34:15] Explore the integration of AI in the mixing process and its potential to deliver precise, customized colour results.[43:34] Discover how the smart bowl concept is not only enhancing precision but also playing a key role in waste reduction.[45:26] Look at how innovative inventory solutions are revolutionizing salon operations and boosting efficiency.[51:57] Learn about customized strategies designed to give independent stylists and boutique salons a competitive edge in a changing market.[01:01:30] Conclude the episode with key takeaways, final reflections from our guests, and all the contact details for staying in touch. Want MORE to help you GROW?
In this episode of Destroy the Hairdresser, David Bosscher sits down with Megan Harvey, a longtime hairdresser who transformed her career through Destroy The Hairdresser coaching. Megan shares her journey of overcoming imposter syndrome, shifting to hourly pricing, and going gratuity-free—plus the huge mindset shifts that came with it. She dives into how coaching helped her build confidence, launch her own education program, and, most recently, take over a salon.If you've ever doubted whether it's too late to reinvent your career, Megan's story will prove otherwise.
This is a reissue of one of our most popular episodes, where we revisit the keys to building an incredible salon culture with Meagan McCormack.Meagan is, amongst other titles, ‘Chief Operating Officer' of the Visible Changes salon group based in Houston, Texas.I promise that you are going to love this podcast. Visible Changes is an incredibly inspiring salon business that everyone can learn something from.On this episode, we cover the following key areas:1️⃣ The importance of recognition, celebration and reward in building a sustainable salon culture.2️⃣ The importance of giving back.3️⃣ The key to running a successful family business.IN THIS EPISODE:[02:45] Introducing Meagan McCormack, Chief Operating Officer of Visible Changes.[03:10] A look at the history, values, and growth of Visible Changes[10:56] The challenges and rewards of running a salon group as a family business[18:30] Why recognition and appreciation are key to building a thriving salon culture.[25:29] A behind-the-scenes look at the numbers that matter.[29:45] Insights from Visible Changes' company conferences[30:12] Fostering a positive work environment through celebrations and acknowledging milestones.[33:15] How to keep motivation high, from incentive trips to unique rewards for top performers.[35:05] How the company sets realistic yet ambitious sales targets and supports their team in achieving them.[40:20] The inspiring story of Christine Lee and how she achieved remarkable success within the company.[46:45] Meagan's approach to leadership, fostering teamwork, and ensuring a strong, united salon culture that supports long-term success.Want MORE to help you GROW?
In this episode of Destroy the Hairdresser, David Bosscher interviews longtime coaching client and salon owner Natalie Kalae. Natalie shares her journey from working in structured corporate salons to taking the leap into entrepreneurship with the guidance of DTH coaching. She discusses the challenges of moving to New York City, starting her own salon suite, and scaling her business into a micro-salon model. Natalie highlights how coaching transformed her mindset, pushed her to take risks, and set her up for success with time-based pricing, gratuity-free services, and conscious leadership.Through candid reflections, Natalie offers insights into building a sustainable, client-focused salon model, hiring employees in unconventional spaces, and navigating fear and reactivity to achieve growth. Need salon business support? Book a free coaching call https://www.destroythehairdresser.com
In todays episode I address a common concern among salon owners: “How do you make newly graduated beauty school students or apprentices profitable as quickly as possible?” Getting young team members profitable quickly is the result of a combination of recruitment, training, and leadership. So begin by developing an internal comprehensive training program. Recruit for attitude. And train for skill. Follow that up by giving trainees hands on experience as soon as possible. Weed out the non performers quickly and maintain a culture of learning and growth. Tune in to learn actionable steps to fast-track apprentice productivity and profitability. IN THIS EPISODE: [01:19] Addressing the key question: Making apprentices profitable[05:27] The importance of recruitment[10:11] Effective training strategies[22:07] Hands-on experience and client interaction[23:27] Leadership and management Want MORE to help you GROW?
In a Los Angeles courtroom, prosecutors play police interviews with a woman accused of conspiring to kill her celebrity hairstylist husband. NBC News investigative reporter Rich Schapiro shares his reporting on a Bay Area-based group that investigators believe may be tied to deaths starting back in 2022. And JonBenét Ramsey's father talks to the new Boulder police chief. Find out more about the cases covered each week here: www.datelinetruecrimeweekly.com