Podcasts about hairdressers

In today's episode, I want to get real about something that many salon owners don't like to hear… your team problems might not be about your team. They might actually be about you and your style of leadership.We talk about the difference between being “the boss” and being a true leader. Because if you want loyalty, innovation, trust, and long-term commitment from your people, barking orders or crossing your fingers and hoping for the best won't cut it. This episode is about finding the balance, between control and chaos, between command and collaboration. It's about stepping into leadership so you can build a salon culture that attracts and retains the right people and brings your vision to life.IN THIS EPISODE:[01:33] Boss, manager, leader or just owner? What's the difference?[03:01] Why leadership matters more than ever in salons[03:46] Is your team the problem… or is it you?[04:52] The struggle of finding balance as a salon owner[05:51] What real leadership looks like in practice[06:41] The cultural cost of “boss-style” management[07:26] How to begin your transition from boss to leader[08:46] Celebrate wins and acknowledge progress[09:35] Your team reflects your leadership[10:00] What happens when you grow as a leaderWant MORE to help you GROW?

There's knowing The Beatles, and then there's knowing how George likes his hair done. Leslie Cavendish is one of the few people in the world who can lay claim to the latter. And in his book, "The Cutting Edge," he details his work and friendship with the Fab Four. From The Magical Mystery Tour to the final performance on the top of Apple Records, Leslie was there. "The Cutting Edge," by Leslie Cavendish is available right now from Barnes and Noble, and you can get signed copies (and learn more about his personal guided tours of London) from his website.

WATCH THE FULL EPISODE ON OUR YOUTUBE CHANNEL HERE!Manaia Stewart joins Finn Caddie, and they receive a special message from ACC G Lane to explain his absence from today's episode (00:00)...Then, the fellas review Auckland City FC's 1-1 Draw with Boca Jr. at the FIFA Club World Cup (03:50), preview the Wahs against the Broncos (10:30) and discuss Aaron Wiggins' post-NBA Finals winning speech (16:20)! Plus, another edition of the infamous 'Dude Draft'... This time, the guys pick a squad for the impending WWIII (24:30)! Finally, they get to your feedback in 'Yours Please' (42:30)...Brought to you by Export Ultra!See omnystudio.com/listener for privacy information.

In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?

FORBIX — THE HAIRDRESSER WITH AN ARTIST'S TOUCHIn the heart of the town of Tagliaspunta, nestled among shops of all kinds, there's a hairdresser named Forbix, for women, men, teenagers, and children — though not too little. Forbix is no ordinary hairdresser: he has the magical touch of an artist. His scissors are made of silver and, as they cut, they whisper stories. His ivory comb makes hair shine, and his hairdryer doesn't blow air — it blows dreams.At his cutting station, he becomes a magician: the scissors, guided by his hand, flutter through the hair and, touch after touch — voilà! — the result is perfect.One day, the tree standing in front of his shop said to Forbix:“You are an artist, and I'm tired of my tangled mop of leaves. I'd love a little makeover,” it sighed, “and I'd make a great advertisement for you.”The hairdresser didn't need to be asked twice: he stepped outside with his enchanted scissors.Circling the tree with the flair of a genius, after a few confident snips, he trimmed the branches and turned the dry leaves into silver confetti that the wind carried away. The tree looked more radiant and alive than it had ever been, with fresh green leaves adorning it like braided ringlets.The next morning, two children — Sara and David — playful as ever, were hopping along the sidewalk when they saw the tree, so elegant and in a good mood, its leaves joyfully whistling.Sara had curls like little summer clouds, and David's hair stuck up like a tiny hedgehog.As they came closer, they asked in unison:“Who's the artist who did all this?”The tree replied: “The hairdresser, Forbix.”“We'd love to go too! Our hair is all messy and really needs a good fix. Our moms have been saying so for quite a while now.”“Well then, you'd better listen to them. Go on, go in,” the tree encouraged them with a whisper.David went in first, tripping over the marble step, followed by Sara who smiled and waved.Forbix, ever observant, welcomed them in and, running his hands through their hair one at a time, slowly began to cut with his magical scissors. The comb gently caressed their hair, which began to shine, and with the blow-dryer, dreams swirled through the air along with whispered stories.Looking at themselves in the mirror, their faces lit up with big smiles, while Forbix, pleased in turn, gave them a wink.Sara and David happily thanked him with a bow and a wave.Out on the sidewalk, they danced in a joyful circle around the tree, on whose branches little songbirds had perched — giving a cheerful concert, along with the leaves and the children.The true magic of Forbix lies not only in the tools of his trade, which he uses with an artist's passion, but also in his ability to listen — and bring a smile.-- Written by Lucia & Marco Ciappelli

FORBIX — THE HAIRDRESSER WITH AN ARTIST'S TOUCHIn the heart of the town of Tagliaspunta, nestled among shops of all kinds, there's a hairdresser named Forbix, for women, men, teenagers, and children — though not too little. Forbix is no ordinary hairdresser: he has the magical touch of an artist. His scissors are made of silver and, as they cut, they whisper stories. His ivory comb makes hair shine, and his hairdryer doesn't blow air — it blows dreams.At his cutting station, he becomes a magician: the scissors, guided by his hand, flutter through the hair and, touch after touch — voilà! — the result is perfect.One day, the tree standing in front of his shop said to Forbix:“You are an artist, and I'm tired of my tangled mop of leaves. I'd love a little makeover,” it sighed, “and I'd make a great advertisement for you.”The hairdresser didn't need to be asked twice: he stepped outside with his enchanted scissors.Circling the tree with the flair of a genius, after a few confident snips, he trimmed the branches and turned the dry leaves into silver confetti that the wind carried away. The tree looked more radiant and alive than it had ever been, with fresh green leaves adorning it like braided ringlets.The next morning, two children — Sara and David — playful as ever, were hopping along the sidewalk when they saw the tree, so elegant and in a good mood, its leaves joyfully whistling.Sara had curls like little summer clouds, and David's hair stuck up like a tiny hedgehog.As they came closer, they asked in unison:“Who's the artist who did all this?”The tree replied: “The hairdresser, Forbix.”“We'd love to go too! Our hair is all messy and really needs a good fix. Our moms have been saying so for quite a while now.”“Well then, you'd better listen to them. Go on, go in,” the tree encouraged them with a whisper.David went in first, tripping over the marble step, followed by Sara who smiled and waved.Forbix, ever observant, welcomed them in and, running his hands through their hair one at a time, slowly began to cut with his magical scissors. The comb gently caressed their hair, which began to shine, and with the blow-dryer, dreams swirled through the air along with whispered stories.Looking at themselves in the mirror, their faces lit up with big smiles, while Forbix, pleased in turn, gave them a wink.Sara and David happily thanked him with a bow and a wave.Out on the sidewalk, they danced in a joyful circle around the tree, on whose branches little songbirds had perched — giving a cheerful concert, along with the leaves and the children.The true magic of Forbix lies not only in the tools of his trade, which he uses with an artist's passion, but also in his ability to listen — and bring a smile.-- Written by Lucia & Marco Ciappelli Each story is currently written and narrated in both Italian and English.The translation from Italian (the original language) to English and the reading of the stories are performed using Generative Artificial Intelligence — which perhaps has a touch of magic... We hope it has done a good job!If you like it, make sure to tell your friends, family, and teachers, and subscribe to this podcast to stay updated. You'll be able to read or listen to new stories as soon as they become available. Visit us On The Official Website https://www.storiesottolestelle.com/

Guest post by Elisabeth Kant (she/her) Head of Data Science at SumUp Following the AI summit in Paris earlier this year, Taoiseach Micheál Martin stated "we need to embrace the opportunities that AI offers - for our start-ups and businesses, our public services, and ultimately for our citizens, and their quality of life.…If we don't, we risk losing out and forfeiting the enormous gains AI promises." In an increasingly digital world, small and medium-sized enterprises face a pivotal moment: adapt to technological change or risk being left behind. While innovation was once the domain of large corporations, advancements in digital tools like automation and artificial intelligence are future-proofing SMEs, should they choose to adopt them. That includes the sectors we don't typically associate with cutting-edge innovation: your local salon, the family-run grocer or an independently run café. AI is no longer a futuristic concept reserved for the few, it's part of a broader wave of digital tools that businesses must embrace to stay competitive. We've already seen examples of how adopting new technologies such as AI can make or break businesses. When looking at the booming e-commerce sector, for example, the rise of personalised shopping experiences thanks to artificial intelligence has had a great impact on how retailers are bringing their goods to customers. It is no secret that the popularity of online shopping has led to many businesses leaning on algorithms to present their customers a personalised shop window. Those that have failed to adapt the opportunities AI has created in the space not only lose out on making their offerings more attractive to consumers, but risk losing their business by relying on outdated technology. AI is the new frontier of digital transformation, and organisations that oppose it risk falling behind. Ireland's SMEs in the digital age This digital transformation of SMEs in a plethora of other industries is currently being driven by tools that provide services like automation, AI, and cloud-based systems across Ireland. Once thought to be reserved for larger scale organisations, these technologies are now inexpensive, accessible, and for many, essential to the running of their business day to day. SMEs are the backbone of the Irish economy, representing a third of the country's GVA according to the CSO, and the advantages of embracing digital technologies mentioned above are endless, with some being able to be integrated almost immediately. You don't have to be a tech company to benefit from technology - automation can deliver real value by taking repetitive tasks off the plate of any business. We're increasingly seeing examples like lead qualification for small sales teams or appointment scheduling for local restaurants - freeing up time for business owners to focus on higher-level strategic work. AI, although sometimes seen as removing the human element from processes and procedures, can in fact customise client interactions, improve the sales process, and enable teams to provide a more bespoke experience. Hairdressers for example can use AI scheduling tools to personalise reminders and rebooking prompts. These benefits are especially important for SMEs, which operate with limited resources and where customer care is paramount. The rise of AI According to a recent report conducted by Trinity College Dublin and Microsoft Ireland, AI use in Irish enterprises increased significantly from 49% in 2024 to 91% in 2025. Among the SMEs surveyed, just under 40% of respondents are actively utilising AI, with 10% having adopted an AI strategy. However, there's a noticeable gap when looking at the AI usage in large multinational enterprises. Perhaps in order to gain a competitive edge in an ever-changing and evolving industry, following the example set by larger corporations could be beneficial, improving upon operational efficiency and customer service for example. That being said, there are barriers SMEs face ...

We’re talking tubing mascaras, hairdresser heartbreak, and a surprisingly impressive eye serum in this week’s episode of Uncensored. First up in the Top 3, we’re ranking your most-loved tubing mascaras, based on Adore Beauty data. If you’ve ever struggled with panda eyes, smudging, or mascara flaking off by 3pm, this segment is your eye-opening intro into tubing technology (and which formulas are actually worth your money). Then, in Beauty IQ Hotline, we help a listener find a new hairdresser after theirs moved interstate (the worst). From sliding into random DMs to saving your colour formula, we’ve got practical advice for navigating the salon switch without the stress. In Stuff We Love, Mel’s got a Product We Didn’t Know We Needed (PWDKWN) — and it’s for tired, puffy eyes. She shares why this affordable eye cream deserves a permanent spot in your skincare rotation, plus an affordable brush set that’s actually good. Also this week: oily roots, Reddit rabbit holes, and a deep reflection on why car D&Ms hit harder than therapy. Everything Mentioned: Blinc Mascara Amplified Clinique High Impact Zero Gravity Mascara MCoBeauty XtendLash Tubing Mascara Cetaphil Healthy Renew Revitalising Eye Serum 15ml Adore Beauty Tools of The Trade 7-Piece Brush Set https://www.instagram.com/p/DJaoWaVNlnm/?hl=en Submit your questions and cart challenges for Hannah and Mel @adorebeauty on IG. Join the conversation in our Beauty IQ Uncensored Facebook Group to discuss this episode, swap beauty tips, and submit your questions for future shows. Credits: Hosts: Hannah Furst and Melissa Mason Producer: Jasmine Riley For more beauty insights and exclusive offers, visit adorebeauty.com.au Disclaimer | Privacy Policy Adore Beauty acknowledges the Traditional Owners of the land on which we work and podcast. We pay our respects to Elders past, present and emerging.See omnystudio.com/listener for privacy information.

In this episode we are going to the hairdresser. Joyce Diebels from Dutch with Joyce discusses a number of words and useful sentences, for when you want to have your hair done. - In deze nieuwe mini-les Nederlands gaan we naar de kapper. Joyce Diebels van Dutch with Joyce bespreekt een aantal woorden en handige zinnen voor als je je haar wilt laten doen.

In this episode we are going to the hairdresser. Joyce Diebels from Dutch with Joyce discusses a number of words and useful sentences, for when you want to have your hair done. - In deze nieuwe mini-les Nederlands gaan we naar de kapper. Joyce Diebels van Dutch with Joyce bespreekt een aantal woorden en handige zinnen voor als je je haar wilt laten doen.

Sam McIntyre stopped by ahead of the Cowboys V Roosters game and revealed who on the team are good hairdressers!See omnystudio.com/listener for privacy information.

Today I am reading and explaining the sixth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?

Yesterday Christian was surrounded by ladies at the hairdressers...See omnystudio.com/listener for privacy information.

In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?

Let's be real — no-shows suck. They cost you time, money, and sanity. In this solo episode of the Colour Kristina Talks Podcast for Hairdressers, I'm sharing the exact strategy that helped me eliminate no-shows completely for four years straight. It starts with one simple rule: no deposit = no booking. Here's what we're covering in this episode: Why no-shows are more than just lost income — they hurt your momentum How I introduced a $200 booking fee for new clients (and stuck to it!) Why I now charge every client a 30% deposit, even regulars How TimelyPay makes this process easy, fair, and automated What happened when I got bold with boundaries — and how my dream clients responded Why this works whether you're a freelancer, chair renter, or salon owner This episode is proudly sponsored by Timely salon software.  

Today I am reading and explaining the fourth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?

Tired of chasing no-shows, sending endless reminders, or feeling awkward about taking payments? In this episode of the Colour Kristina Talks Podcast for Hairdressers, we're diving into how Timely salon software can help you streamline your bookings, set up deposit systems, and get paid with confidence, without adding more to your plate. I'm joined by Sherri Ponisi, ANZ Partnerships Account Executive at Timely, who brings 20+ years of industry experience and deep insight into what hairdressers really need from their software. Sherri started behind the chair, managed busy salons, and now supports salon professionals with tech that actually works. This episode is proudly sponsored by Timely salon software. Here's what we're covering in this episode: Why 65% of new clients now book online — and how to make that work for you How to stop no-shows with deposit policies and automation What TimelyPay can do to simplify in-salon payments (and even save you money) Automations that reduce your admin time by hours every week — including rebooking reminders, revisit texts for lapsed clients, Google review requests, and more

A hairdresser says the industry has lots of 'silly little rules'. Cabinet has agreed to all the Ministry for Regulation's recommendations - allowing drinks and dogs if businesses want them. Rules about the spacing of chairs and how bright lights are will also be scrapped from July. Hairdresser Hailey Ashton says she's always offered tea and coffee, but she might decline to invite the pooches. "I've got clients I know are quite afraid of dogs - we've actually had someone bring their dog in, sit on their lap and then vomit all over our floor." LISTEN ABOVESee omnystudio.com/listener for privacy information.

In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?

I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?

Why Murphy drives out of town to get a haircut.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week Mark makes a big announcement. Afterwards, the grace and decorum of every hairdresser in the country is held under the razor. Which doesn't really make sense but it sort of does so we'll allow it. Nevertheless, enjoy the roast and send Mark a message on Instagram to get involved! @mehiganmark (You can also follow Mystery Mick and help rebuild the self esteem that Mark tries to erode it each week https://www.instagram.com/michael.omalley_)If you'd like to be part of the show, drop @mehiganmark a message on Instagram! Join my Patreon here: https://www.patreon.com/Markmehigan

You don't grow a business just by getting more clients. You grow by keeping the ones you've already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you've already got.If it feels like you're working hard but never getting ahead, this episode is for you.IN THIS EPISODE:[0:00] Amanda adds $20K/month without spending more on marketing[1:38] How to make more money with what you already have[1:58] The client life cycle: a powerful mindset shift[3:27] The trend: salons focus on new clients instead of retention[7:29] The three-part system for making every client count[8:56] A simple action with dramatic results[9:20] Case studies: Lucas and Clive boost revenue with rebooking[11:02] This masterclass is for owners ready to build a high-performing team. FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.' Save your seat here Want MORE to help you GROW?

Radiothon is on May 22nd, 23rd & 24th and Joe The Hairdresser is starting early with a coffee morning Tue May 13th in Flannerys, Glasheen from 10am - 12 midday He also chats about the Eurovision to PJ For more on Radiothon see here Hosted on Acast. See acast.com/privacy for more information.

r TIFU TIFU by getting too high with my (adult) kid and getting the paramedics called on me Tried to steal fries. Turns out I paid and handed back a bag of fries that I paid for. The universe is funny like that. TIFU by asking my boyfriend for flowers TIFU by calling myself a puppy during a job interview TIFU by accidentally telling my landlord I broke before even fully moving in TIFU by not reading a recipe closely enough TIFU By stealing kills from my SIL resulting on ending the relationship with her and my Brother TIFU By forcing a gas station to shut down TIFU by freezing at the hair dresser and ended up with a colour I hate Hosted on Acast. See acast.com/privacy for more information.

Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime.  My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish in the UK. Tom is unashamedly a numbers guy. He loves data, but more importantly, he loves what data tells you about what's working and what isn't working in the business.In today's podcast, we will discuss:The importance of using data in businessWhat is the most important data to track in the salon business?How data creates clarity for business owners and fairness for their team. And lots more!IN THIS EPISODE:[1:30] Welcoming Tom Bentley-Taylor and his background in salon software[3:05] The evolution from Shortcuts to Vish and why colour management matters[6:55] Are salons undercharging for colour? The problem with guesswork[8:40] How technology reveals the true cost of delivering services[11:10] Why data creates clarity for owners and fairness for teams[13:15] Empowering vs restricting: how stylists respond to numbers[18:06] Mistakes owners make when introducing change[22:45] Pricing, margin, and why protecting profit isn't optional[25:20] “Creative freedom” vs business responsibility[28:10] The difference data makes to accountability[32:40] How Vish works with existing systems[34:02] The data that helps drive decision-making[36:40] The mindset of high-performing salon owners[38:55] Final advice from Tom: stop guessing and start trackingWant MORE to help you GROW?

We hear from a listener who used a solar pannel installer from the SEAI portal Do you fancy sending your child to quaint rural Gaelscoil? Listeners get in touch about the complexities and benefits of sheep dog training. Hair salons for those with autism.

Over the years, I've seen many salon businesses, and inevitably, some stand out more than others.Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business.My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an amazing business. Meagan offers incredible insights on leadership, creating a positive culture, and the importance of authentic connection in today's salon environment. Whether you're running a large salon group or a small independent salon, Meagan's wisdom about adapting to change while staying true to your values will inspire you. In today's podcast, we discuss:●     How a salon group the size of Visible Changes has continued to evolve as a business.●     How they have adapted to suit the changing needs of today's workforce●     Why they are expanding more into the product side of the industry  And lots more!  IN THIS EPISODE:  [01:03] Setting up today's conversation with Meagan McCormack[02:24] Visible Changes: What's changed since 2019[04:31] COVID's impact and consolidating salon locations[07:02] Meagan's leadership transition and new role[11:45] Creating a people-first, compassionate management approach[17:12] The structure of the Visible Changes management team[18:35] Challenges of being a young woman leading a large company[23:00] The importance of authenticity and vulnerability in leadership[26:00] Launching a new focus on product development[31:30] Finding confidence and fighting imposter syndrome[38:15] Big goals: Aiming for a $100 million business[42:14] Celebrating top performers and incredible sales achievements[45:12] The role of retail sales in stylist success[46:29] Navigating the challenges of booth rental and Gen Z expectations[49:48] How mentorship is key to building the next generation of salon professionals[52:00] Final thoughts on leadership, evolution, and resilience  Want MORE to help you GROW? 

If your clients are bringing in Pinterest-worthy tangerine haircolour inspiration, and you're unsure whether it's a blonde or copper reference, this podcast is for you! In this episode, we're diving into trending light copper hair tones and why every hairdresser needs reliable formulas for strawberry blonde, tangerine copper, and peachy shades before booking your next strawberry client.   If you've ever had clients leave the salon with perfect copper, only for it to fade too quickly, I've been there. But not anymore with my 5-6-7-8 'Level Up' system for hair painting redheads. The issue often comes down to over-lightening or under-lifting. When the lift isn't balanced correctly, it can affect the longevity of your hair colour. Those Pinterest-perfect tangerine coppers with blonde ends may seem like the dream, but they come with challenges.   How do you keep the copper vibrant while adding blonde highlights?   I'm breaking it down with proven formulas for different base levels. Listen to learn more. We'll discuss when to pre-lighten, the best copper hair colour bases to create before adding blonde highlights, and how to mix peach and golden blonde shades into copper without going too light or ashy. Plus, I'll share my professional tips for keeping these copper tones vibrant for longer.

In this astrology-meets-business episode of Destroy The Hairdresser, Cyd is joined by professional astrologer and longtime friend Josh Robbins (formerly Astral Above). Together they unpack the real reason your business might be stuck—and spoiler—it's written in the stars.Josh breaks down the 4 business elements (Earth, Air, Fire, Water) based on your rising sign and gives tactical advice for how to lead your team, manage resources, and stop self-sabotaging your salon business. If you've ever felt like you were too emotional, too impulsive, or too in your head when it comes to decision-making—this episode gives you permission to do it your way.

A hairdresser from New Jersey plots to have her ex-boyfriend and his teenage daughter killed using Tinder. A Texas mother is arrested after bringing vodka-laced Jell-O shots to her daughter’s fifth-grade Christmas party at an elementary school. Drew Nelson reports.See omnystudio.com/listener for privacy information.

This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here  IN THIS EPISODE: [2:00] The importance of your role as a manager and leader [2:52] Why the "hands-off" management approach often fails [4:55] Trait 1: Having a clear vision for the future [5:42] Trait 2: Understanding that leadership is about developing people [6:23] Trait 3: Building relationships and showing empathy [7:07] Trait 4: Offering flexibility in the workplace [8:23] Trait 5: Driving productivity through goal-setting and accountability [9:35] Trait 6: Embracing technology in salon management [10:01] Trait 7: Creating and protecting your salon's culture [10:51] Trait 8: Prioritising effective communication [11:36] Trait 9: Embracing and adapting to change [11:57] Final thoughts on continuous learning as a manager   Want MORE to help you GROW? 

Dive into the heart of Sassoon with Mark Hayes, Senior International Creative Director, as we bring you a podcast recording from the House of Sassoon, Soho, London. Mark unveils its I-Conic Spring/Summer 2025 Collection, and the future of hairdressing education with Sassoon Connect. Plus discover how Vidal Sassoon's legacy continues to shape modern hair trends, refine techniques, and inspire creativity in today's hairdressing landscape. Hairdressers, you will gain actionable insights on merging foundational skills with contemporary styling, embracing innovation, and elevating their craft through mentorship and education. Perfect listening for fans of hairdressing, Sassoon, and all things hair! Full show notes and links from this episode can be found here: howtocutit.com/ep358  

Listen to this week's episode of the Dateline: True Crime Weekly podcast with guest host, Blayne Alexander. In Arizona, the prosecution plays phone calls Lori made to her insurance agent in the days after her husband's shooting. In Massachusetts, a jury is finally seated in the Karen Read retrial, and the prosecutor has a new strategy. The accused Gilgo Beach serial killer is back in court. Plus, a forensic anthropologist on a mission to identify the victims of the Candyman serial killer. Find out more about the cases each week here: www.datelinetruecrimeweekly.com Listen to Keith's podcast, Mommy Doomsday, about the Lori Vallow Daybell story here: https://podcasts.apple.com/us/podcast/mommy-doomsday/id1540849480Listen to Josh's episode "The Widow of Woodland Hills" about the Monica Sementilli case here: https://podcasts.apple.com/us/podcast/the-widow-of-woodland-hills/id1464919521?i=1000703469294And vote for us for a Webby award: https://vote.webbyawards.com/PublicVoting#/2025/podcasts/shows/crime-justice

One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we're talking about apprentices, assistants or stylists… And that isn't country specific, it's a general trend of people feeling they're hard done by to the point of being exploited… But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.” And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce.  Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons. If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry.  RESOURCES MENTIONED IN THIS EPISODE: Download the Guide: 15 Points for Financial Success as an employed stylist. IN THIS EPISODE: [00:55] Commitment to a positive outlook despite industry challenges[01:20] Observations about compensation complaints in industry Facebook groups[02:07] The connection between productivity and earnings in salons[02:56] Addressing the stylist's mindset about money and compensation[03:39] The reality of salon economics and owner struggles[05:11] Introducing the concept: "You don't get what you want, you get who you are"[06:01] Questions for stylists to assess their own productivity[07:04] Celebrating successful stylists in the industry[07:49] Introduction to "The Half Million Dollar Club" stylists[08:46] Discussion of stylists earning $200-250K annually behind the chair[10:15] Addressing the blame mentality and shifting to personal responsibility[10:51] Introduction to the 15 traits of financially successful stylists[15:47] Practical examples of what successful stylists do consistently  Want MORE to help you GROW? 

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It's very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away.  But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, salon owner and inventor of Calligraphy Cut, a new tool and a new way of working with hair. In today's podcast, we will discuss:   What exactly is the calligraphy cut?    How it could potentially be a new cutting service to offer your clients   The experience of being on Germany's ‘Lions Den' (Shark Tank), where he secured a million-euro investment. And lots more!IN THIS EPISODE: [01:20] Welcome to Frank Brormann [01:26] What exactly is Calligraphy Cut - a tool or a specific haircut? [02:21] The origin story - how flower stems inspired the Calligraphy Cut [05:08] The science behind the 21-degree angle and what makes it special [06:46] What hair problems does the Calligraphy Cut solve? [08:46] Using the Calligraphy Cut on different hair types and textures [10:42] Why the Calligraphy Cut is best used on wet hair [11:55] The client experience and financial impact on salons [14:43] The business model: subscription vs. purchase options [17:04] Frank's background and adoption rate in his own salon [19:23] How stylists initially react to the Calligraphy Cut [21:08] The experience of pitching on Germany's "Lion's Den" (Shark Tank) [25:09] How the TV appearance and investors transformed the business [29:27] Digital transformation of the Calligraphy Cut business [33:35] Final thoughts from Frank on embracing innovation  Want MORE to help you GROW? 

Send us a textShit I told my hairdresser Jason Townsend from Seattle, & Jack Abernathy from Denver have been in the hair industry for over 30 years. They met working at Toni & Guy, and have worked in LA, where they have hosted some legendary celebrity clients.They have hundreds of crazy stories that they share on their podcast every week, telling tales that can only happen in LA. Some of the stories sound so mad that they seem unbelievable but they are all true!Jack shares how he regularly visits Paul McCartney's home, and we talk about how one hairdresser burn her client's hair off and ran away! Along with why certain celebrities really drastically change their look.Connect with Jack & Jason:InstagramPodcast Hair & Scalp Salon Specialist course Support the showConnect with Hair therapy: Facebook Instagram Twitter Clubhouse- @Hair.Therapy Donate towards the podcast Start your own podcastHair & Scalp Salon Specialist Course ~ Book now to become an expert!

In this episode, Tori Gill shares how she transitioned from being a barber to launching a six-figure sunscreen brand in just three months. She dives into how she identified a gap in the market, built a brand that resonated with parents, and leveraged Instagram and organic marketing to drive rapid sales. Tori also reveals how she balanced starting the business while still working her day job and the lessons she's learned about manufacturing, branding, and scaling a product-based business. Listen to Nathan and Dan discuss: - How Tori built a waitlist and used urgency to generate first-day sales - The viral Instagram moment that helped Sun & Daughter take off - The challenge of getting TGA approval for sunscreen and how she navigated regulations - The role of upsells and complementary products like hats and brushes in boosting revenue - The future of Sun & Daughter and plans for expansion beyond sunscreen And much more early stage business advice… Click here to start your business for $1. You'll get all-access foundr+, where you'll find more in-depth, proven strategies from founders like our guest today and support and advice from our global community of 30,000 founders. If you loved this conversation and learned something new, rate and review this episode. Stay in touch with us, follow foundr on your favorite platform: Foundr.com Instagram YouTube Facebook X LinkedIn Magazine

In this week's episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.I talk about why it's essential that salon owners invest in training their team beyond just technical skills.Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. That's where the magic either happens or not…As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success. IN THIS EPISODE: [00:00] Welcome and introduction[00:45] Introducing Rita and the Super Stylist course[01:49] Questions for salon owners about team training[03:33] Where the rubber meets the road: The critical client interaction[04:14] Introduction to Rita's story and my initial assumptions[05:14] The surprising reality of Rita's experience and mindset[05:58] Communication distinctions that matter with clients[06:49] Rita's approach to continuous improvement[07:47] What inspires me about stylists like Rita[08:51] Information about the Super Stylist course  Want MORE to help you GROW? 

Why this hairdresser became president of Paul MitchellEver feel like your career dreams are “too big”?

From low-stakes internet use, to an iconic era of pop culture moments: Were millennials the last generation to really have it all? That slight crunch you can hear is special guest Amelia Lester flexing for all she's worth. Plus, our recommendations include a deeply original novel, some no-bullshit health advice and a lipliner that's taken someone's lip game up a notch. And our Bests & Worsts of the week: an amalgamation of singing, dancing and having nightmares – all at the same time. Support independent women's media Get your tickets to the Mamamia Out Loud Live 2025 All or Nothing Tour Presented By Nivea Cellular What To Listen To Next: Listen to our latest episode: Oh Dear. The Biggest Group Chat Whoopsies. Listen: "Too Rich" Celebrities & The Adolescence Theory Listen: Open Marriages & The New Kind Of Divorce Listen: The White Lotus Recap – The Kiss & An Astonishing Scene Listen: The 7 Controversies Of This Year's Biggest Movie Listen: The Three Questions You Should Ask On A First Date Listen to How To Build A Universe: The Enchanted Forest Listen to the Quicky: The 2025 Budget For Basic B*tches Connect your subscription to Apple Podcasts The End Bits: Sign up to the Mamamia Out Loud Newsletter to get your fix of the week's best things to read, watch and listen to, pulled from right across the internet. Recommendations: Amelia wants you to try the Bobby Brown lipliner Mia wants you to read Mother Tongue by Naima Brown Holly wants you to listen to Well What To Read: Read: Liz Plank's Newsletter, Where Millenials the Last Generation to Have it All? Read: Australian women do not feel well. When we asked them their symptoms, here's what they said. Read: Millennials, one of our favourite staples is back for 2025 (but there's a catch). Read: 'When I asked a hairstylist for a bob, his response surprised me.' Read: Modern Etiquette: The 10 things hairdressers wish you'd stop doing. Read: The jellyfish haircut is everywhere, but would you be brave enough to do it? GET IN TOUCH: Feedback? We’re listening. Send us an email at outloud@mamamia.com.au Share your story, feedback, or dilemma! Send us a voice message Join our Facebook group Mamamia Outlouders to talk about the show. Follow us on Instagram @mamamiaoutloud CREDITS: Hosts: Holly Wainwright, Amelia Lester & Mia Freedman Group Executive Producer: Ruth Devine Executive Producer: Emeline Gazilas Audio Producer: Lu Hill & Tegan Sadler Video Producer: Josh Green Junior Content Producers: Coco Lavigne & Tessa Kotowicz Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander cultures.Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.

The pro salon industry talks a LOT about the "6 figure hairdresser" but rarely with clarity about what it takes to get there. In today's episode, I share my lessons learned from Antony Whitaker's Grow My Salon Business podcast (Episode 267). Antony interviews guest Maxwell Snow, a color specialist at Atlanta's Van Michael Salon who is among the top-earning hairdressers working behind the chair in the USA. I share my notes from this inspired conversation digging into the practices and beliefs that have led to Maxwell's tremendous success (one that does NOT include a social media following). Be sure to listen to Antony's conversation with Maxwell on Spotify, Apple Podcasts, or YouTube (search for Grown My Salon Business podcast).*Note: this episode was published originally as #96

In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I've had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and being prepared to put in the hard work and personal sacrifices that go with it.    In today's podcast, we discuss:● How the modern salon of today is evolving● Salon design, branding, and creating an unforgettable client experience● How Kirby uses Instagram to grow her business and attract her ideal clients ● As well as finding the balance between family life and running a business And so much more! IN THIS EPISODE: [00:00] – Intro: Welcome and podcast growth updates [01:15] – Meet Kirby Lago: From small salon to luxury empire [02:35] – Salon design for a high-end experience [05:00] – The importance of branding and client perception [07:09] – The transition to a color-focused salon for profitability [10:28] – Why cutting skills are declining and how trends shape business [14:19] – Hair restoration and holistic hair health services [18:23] – Building the right team and outsourcing wisely [23:09] – Salon culture: Setting expectations and maintaining a positive team [25:50] – Why client experience is everything (and how to elevate yours) [27:57] – Marketing and personal branding: How Kirby became the face of her business [31:45] – Instagram strategy: The three content pillars that drive engagement [35:49] – Balancing personal life with business and social media presence [38:41] – Closing thoughts: Key takeaways for salon owners Want MORE to help you GROW? 

On this Friends Like Us for Women's Month: Marina Franklin talks with Calise Hawkins and Mia Jackson, breaking down the impact of boycotts, the necessity of taking breaks, and sharing laughs with incredible women.  Mia Jackson is a bonafide Georgia peach (that's Georgian for “native”). In 2017, she was selected as a New Face by the Just for Laughs Comedy Festival and Atlanta's Creative Loafing named her the Critic's Choice Best Stand-Up in the city. She has toured nationally with Amy Schumer and is a featured comic at festivals and clubs across the country. Her first stand up special aired in October 2018 as part of Unprotected Sets on EPIX. Mia has appeared on NickMom's Night Out, Viceland, Comedy Central's This Week at the Comedy Cellar and was a semi-finalist on Season 9 of NBC's Last Comic Standing. Her Comedy Central half hour special debuted in November 2019. Calise Hawkins is a stand-up comedian and writer. She has performed her standup on Late Night with Jimmy Fallon , Nick Mom's Night Out and she was a cast member of Oxygen's Funny Girls. She has written for Comedy Central's @midnight , Hood Adjacent with James Davis, HBO's That Damn Michael Che, and Hulu's Everything's Trash.  Always hosted by Marina Franklin - One Hour Comedy Special: Single Black Female ( Amazon Prime, CW Network), TBS's The Last O.G, Last Week Tonight with John Oliver, Hysterical on FX, The Movie Trainwreck, Louie Season V, The Jim Gaffigan Show, Conan O'Brien, Stephen Colbert, HBO's Crashing, and The Breaks with Michelle Wolf. Writer for HBO's 'Divorce' and the new Tracy Morgan show on Paramount Plus: 'Crutch'. 

CONNECT WITH JULIE MATTSON:• Website: https://pushinguplilies.com• Facebook: https://www.facebook.com/pushinguplilies

One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn't always the answer and what you should be focusing on instead.We'll dive into the importance of retention, how to track where your new clients are coming from, and what both stylists and salon owners can do to build a steady, sustainable client base. Whether you're an owner or a stylist, this episode is packed with practical strategies to help you attract the right clients—and keep them coming back.IN THIS EPISODE: [00:00] – Intro & a quick favour: leave a review![02:00] – Is getting more clients really the right question? [04:00] – Why every business needs a steady flow of new clients [05:30] – How to track where your new clients are coming from [07:00] – Getting clear on your ideal client [08:00] – Who's responsible for getting new clients—stylists or salon owners? [09:30] – The easiest way to grow your clientele (hint: referrals!) [11:00] – The client experience: Are you giving them a reason to return? [13:00] – The salon owner's role in marketing and client growth [15:00] – The real challenge: keeping clients, not just getting them [17:00] – Understanding retention rates and what they tell you [20:00] – How tracking retention can improve your business decisions [22:00] – The bigger picture: building a salon where new clients come naturally [23:00] – Wrap-up & resources: Super Stylist course, Grow 4 Marketing book, coaching optionsFor more free resources, visit growmysalonbusiness.com. And don't forget to tune in next Tuesday for another episode! Want MORE to help you GROW? 

In a Los Angeles courtroom, prosecutors play police interviews with a woman accused of conspiring to kill her celebrity hairstylist husband. NBC News investigative reporter Rich Schapiro shares his reporting on a Bay Area-based group that investigators believe may be tied to deaths starting back in 2022. And JonBenét Ramsey's father talks to the new Boulder police chief. Find out more about the cases covered each week here: www.datelinetruecrimeweekly.com