Podcasts about hairdressers

What happens when you stop trying to build the salon you think you're supposed to own and build the one you actually want?In this episode, David sits down with Destroy the Hairdresser student and Capybara Hair Lounge owner Katya Yoshida to talk about her journey from nearly leaving the industry altogether to building one of the most unapologetically unique salons we've seen.Katya shares how discovering DTH challenged everything she thought she knew about pricing, salon ownership and what a "professional" salon was supposed to look like. They get into hourly pricing, gratuity-free culture, station sharing, hiring, commission in California and how she's built an eight-chair salon with a team that continues to grow.But this episode is really about what happens when you stop watering down the weird idea.Katya built a salon named after a giant rodent, filled it with creatives, anime lovers, gamers and self-proclaimed weirdos, and created a business that finally feels like her. Two years in, both she and her husband are able to take paychecks from the business, she was able to leave the country with her family for two weeks without the salon falling apart, and she's still focused on building something even bigger.If you've been sitting on an idea because you're worried people won't get it, this episode might be your permission slip to do it anyway.Want support building a salon that actually works for your life instead of copying the same tired industry playbook?Join us inside the Hairdresser Business Club. You'll get weekly business and social media education, coaching, community and access to the DTH methods salon owners and hairdressers are using to build businesses differently.Join the Hairdresser Business Club and get your first two weeks free.

When it comes to marketing, many salon owners pour their time into Instagram, hoping it brings new clients through the door.My returning guest Phil Evans, founder of Salon Guru, has analysed over four and a half million visits to salon websites, and the results show that social media is not driving potential clients to your website in the numbers that you might expect.So here's a question worth reflecting on: if your marketing time is going to the wrong place, what is that actually costing your salon?In this conversation, Phil breaks down exactly where new clients are really coming from, what Google's EEAT framework means for your website, and why most reviews fall short of what Google and AI are looking for. By the end of this episode, you'll know where to put your marketing time so it actually brings in bookings, not just likes.IN THIS EPISODE:Why only 1.5% of website visits come directly from social media, and where the rest actually come fromThe four-part framework Google and AI use to decide which salon to recommendHow to structure your Google reviews so they build real trust and authority, not just star ratingsWhat to search on your own phone to check whether your salon is visible on Google and AITIMESTAMPS:[00:00] Introduction[00:51] Introducing returning guest Phil Evans from Salon Guru[01:44] Inside the new Salon Guru trends report and why it exists[03:42] Google versus social media, the surprising split in the data[05:26] Why social media rarely closes the booking on its own[09:16] How AI is reshaping the way clients search for salons[11:39] Is AI about to replace Google search entirely[18:14] The EEAT framework Google and AI use to pick a salon[22:00] Why detailed Google reviews matter more than five-star ratings[27:17] Where to focus five hours a week of marketing time[32:34] What clients actually want to see on a salon website[38:00] Inside Showcase and the early results from beta salonsRESOURCES MENTIONED IN THIS EPISODE:Salon Guru Trends Report – New data on where salon clients really come from and how to be found on Google and AI

Treating your team like family feels warm and caring, but it might be working against your leadership and having a negative impact on the business.A family relationship and a business relationship serve two very different purposes, and in a business, when the boundaries are blurred, accountability gets harder, standards slip, and you start making exceptions you'd never normally allow. In today's episode, I walk through five practical shifts that replace the family myth with something stronger, a team built on genuine care and clear standards. You'll come away with a better way to handle the conversations you've been avoiding, and a level of clarity that serves everyone in the business.IN THIS EPISODE:Why family belonging is unconditional, while team membership comes with real expectationsHow holding people accountable is one of the most caring things you can doThe difference between supporting your team and carrying every problem in their livesWhy blurred boundaries between friend and employer make hard conversations even harderA better metaphor than family for building loyalty, trust and belongingEPISODE TIMESTAMPS[00:00] Introduction[01:15] Why calling your team family can create serious problems[02:31] Families and businesses exist for completely different reasons[02:42] Word from our sponsor: Zenoti[04:46] The unconditional nature of family versus the realities of a team[06:34] Why caring about people does not mean avoiding accountability[07:57] The hidden cost of protecting one person from feedback[08:53] You are not responsible for fixing everyone's problems[10:03] How the family mindset creates a one-sided psychological contract[11:26] Why blurred boundaries make leadership so much harder[17:33] Recap: five things to remember about your team[18:58] Where to find the free salon management checklistWant MORE to help you GROW?➡️ Zenoti – all-in-one salon management platform with AI-powered client communications and automation. GMSB listeners get 50% off their first three months – Find out more

Every time you open Instagram, you're being sold a new way to run your business. A new pricing model. A new marketing strategy. A new "must-have" service. It's no wonder so many salon owners feel stuck, overwhelmed, and constantly questioning themselves.In this episode, David dives into the growing confidence crisis facing hairdressers and salon owners and explores how endless content consumption can quietly fuel doubt instead of growth. He shares why community has become more important than ever, how to know when social media is helping versus hurting you, and why building a business requires trusting your own decisions—not chasing every trend that shows up in your feed.If you've been feeling uncertain, burnt out, or like everyone else has the answers except you, this conversation is a reminder that confidence isn't built through more scrolling—it's built through connection, support, and taking consistent action alongside people who are growing with you.Want community? Join the Hairdresser Business Club and get your first two weeks free.

One of the bigger challenges the salon industry has always faced is getting reliable data. Fortunately, that is changing for the better, and today I break down a new industry benchmark report that has been put together by leading salon management software brand Zenoti.You'll hear why client retention, not marketing, is driving industry growth, what's really behind falling new client numbers, and why one number, utilisation, might be the biggest opportunity sitting inside your business right now. In this episode, I pull out the numbers that actually matter, the ones that tell you something real about salon industry benchmarks and business trends so that you can stop guessing and start knowing how your salon is performing. IN THIS EPISODE:Why new client numbers are falling across every part of the industry, and why that's not automatically your faultThe client retention approach that's driving almost all industry growth right nowWhy salons with membership programs are growing four times faster than salons without oneWhat calendar inflation really means, and why 72% of first rebooked appointments never happen as plannedEPISODE TIMESTAMPS[00:00] Introduction [00:25] Why "is that good?" is the wrong question to start with [01:47] The moment benchmarking changed how I ran my own salon [04:07] Numbers are facts, not feelings [06:59] Same salon revenue is still growing despite the uncertainty [07:56] New client numbers are falling across every sector measured [09:16] Why retention, not marketing, is driving industry growth [11:39] Membership programs and the eight percent growth gap [13:13] Calendar inflation and the 72 percent rebooking problem [15:40] Where AI actually helps, and where it doesn't [17:15] The 30-point utilisation gap between average and top salons [20:00] This week's challenge: 30 minutes with your own numbersRESOURCES MENTIONED IN THIS EPISODE:The 2026 Beauty and Wellness Benchmark Report by Zenoti: Download the free benchmark report hereWant to see how your business compares? Head to the Zenoti benchmark scorecard Enter your numbers to see where you stand against industry benchmarks.Interested in a personalised consultation with Zenoti and 50% off for the first 3 months.

In this episode of The Confidence Doc®, host Dr. Vinaya Rednam sits down with Dr. Sarah Rav; a former medical doctor turned McKinsey consultant, personal branding strategist, and entrepreneur . Together, they break down the heavy expectation high achievers face when walking away from prestigious titles and why changing your mind isn't a failure, but an evolution . Dr. Sarah Rav opens up about her transition out of medicine in Australia, how she navigated burnout and grief, and how she combined her medical background with content creation to build a thriving business helping physicians build their professional reputation online . In this episode, they discuss: The unique psychological challenge of walking away from a medical degree and title Dr. Sarah Rav's journey: From graduating med school at 23 to McKinsey and full-time entrepreneurship How physicians can navigate the fear of appearing "unprofessional" on social media Why patients value storytelling and human connection over clinical lectures How introverted physicians can build confidence and take control of their online visibility ⏱ CHAPTERS 00:00 – Teaser & Episode Intro: Changing Your Mind as a High Achiever 01:25 – Early Aspirations: Doctor, Astronaut, or Hairdresser? 02:47 – How the Medical School System Works in Australia 03:31 – The "Glass Shattering" Moment in Medical School 05:12 – Early Side Hustles: Ebooks, Health Supplements, & Tutoring 06:18 – Transitioning to McKinsey: Trading One Prestige for Another 08:04 – Overcoming Burnout, Personal Loss, & Taking the Entrepreneurial Leap 09:19 – Uncoupling Your Identity from Being a Doctor 12:12 – No Experience Is Wasted: Creating a Personal Branding Niche for Doctors 13:03 – Facing Hospital Pushback & Social Media Stigma 14:16 – Combating Medical Misinformation & Evolving Patient Expectations 17:07 – Using Storytelling Over Lecturing to Connect with Patients 20:16 – Personal Branding for Introverted Physicians 21:07 – Gender Dynamics in Medicine & Social Media Commentary 24:26 – Behind the Scenes: The Public Duality of an Online Brand 27:32 – Building the Muscle of Visibility & Self-Confidence 28:48 – How to Connect with Dr. Sarah Rav & Final Thoughts

Billy Ryan and Elle Foreman own the Tribe Salons group in London and Kent. In this episode, we discuss what it takes to build a successful family salon business and how they've evolved their employee-based salon culture to meet the expectations of today's workforce.You'll hear how they've built communication and shared values into the way they lead their team, why they moved away from a traditional commission-only pay structure, and how learning to manage cash flow gave them the confidence to invest, expand and finally feel in control of the financial side of the business.IN THIS EPISODE:Why clear communication and shared core values matter How different learning styles shape the way you train your team, and why one teaching style never works for everyoneWhy a pay structure based only on commission can work against the business you're trying to buildHow a cash flow forecast turns "we just need to make more money" into an actual planWhy entering awards and competitions can have a bigger impact on your business than chasing a larger social media followingEPISODE TIMESTAMPS:[00:00] Introduction [00:47] Meet Billy Ryan and Elle Foreman from Tribe Salons [01:41] How Tribe Salons grew to two locations and 25 team members [03:23] The pros and cons of running a business with a sibling [07:39] Bringing in new ideas while an older generation resists change [12:55] The top things that make a family business work [17:29] Why Tribe is built as a fully employed salon, not chair rental [21:31] How a ten-year age gap changed the way they train their team [30:00] How the GMSB courses shaped their business decisions [32:48] The cash flow forecast that changed everything financially [40:16] Why they rebuilt their pay structure around more than commission [45:33] What hairdressing awards have done for their business and their teamRESOURCES MENTIONED IN THIS EPISODE:GROW Business School - The complete blueprint for building a successful salon business - Courses, Coaching and CommunityMoney Course – A step-by-step course covering cash flow forecasting, pricing and financial control for salon owners – Find out more 

The way hairdressing education is delivered has changed dramatically since I started in this industry, and it will continue to evolve as new technology emerges. In this episode, I talk about those changes and the impact it has on salons, trainees, standards and productivity. And I ask the question I think salon owners are wondering: “What does the future of education look like and how will it impact the way I run my business?I explain why information has become cheap while experience has become more valuable than ever, and why that changes what you should actually be looking for in education. I also share seven practical lessons on building a culture of learning, why you need to be training apprentices who contribute quickly, and staying ahead as the industry keeps moving.WHAT YOU'LL LEARN:Why information has become cheap while real experience has never been more valuableThe real reason AI won't replace great educators, and how it exposes the poor onesWhy your apprentices should be productive within six months, not left to find their feet for yearsThe difference between being a great hairdresser and being a great teacherWhy you can't rely on colleges or government training programs to finish the job for youSeven practical lessons on education every salon owner needs to hearIN THIS EPISODE:[00:00] Introduction [02:19] Antony asks the big question: where is salon education heading next [03:15] How live seminars and academies defined the early years of education [04:00] The internet and social media put educators in everyone's pocket [05:07] The moment Antony realised business education mattered more than technical skill [06:23] Why salon owners started asking about branding and leadership, not just hair [07:41] How COVID forced the whole industry to learn online almost overnight [09:00] What actually separates a genuinely good coach from a mediocre one [10:36] Why online retail during COVID changed manufacturers for good [13:05] How artificial intelligence is reshaping salon education right now [14:04] Why information is cheap but real experience is priceless [17:29] Antony's seven practical lessons every salon owner needs on education [21:12] The one thing that never changes no matter how the industry evolvesWant MORE to help you GROW?

Most salon owners already know what they should be doing to build salon success. They know they should raise their prices, have the tough conversation with an underperforming team member, or get on top of their numbers, and they still don't do it. After more than 30 years working with salon owners in dozens of countries, I've watched the same four disciplines show up in every real success story, and none of them are a shortcut.I break down the four words I believe underpin real success in this industry, whether you're behind the chair or running the business. You'll learn why mastering them matters more than chasing the next new idea, and what separates people who talk about change from people who actually make it happen.WHAT YOU'LL LEARNWhy information on its own has almost no value anymore, and why most people still don't changeThe first discipline every master of any craft, hairdressing or business, never outgrowsWhy mastering the fundamentals of your salon's finances matters more than any new marketing hackThe difference between doing something once and true implementation, and why real mastery looks effortlessWhy innovation only works once you've earned the right to it through masteryWhy endurance is the discipline that separates the real success stories from everyone elseIN THIS EPISODE:[00:00] Introduction[00:51] Why knowing what to do isn't the real problem[02:21] The four words that underpin every success story[03:34] The first discipline: mastering the fundamentals[05:08] The Guido Palau lesson on practising at the very top[06:38] Why salons fail without understanding the financial fundamentals[07:00] The second discipline: implementation[09:00] The third discipline: innovation[10:36] The fourth discipline: endurance[11:30] The mentor who embodied endurance more than anyone[13:00] Recap: the four disciplines that build lasting successWant MORE to help you GROW?

Donal brings his daily statistic to the show, and we have to work together to guess the answer. Today Oonagh went off into a bit of an extreme daydream about her own hairdresser and the experience she feels every time she goes

Every salon owner has dealt with a difficult team member who is brilliant one week and impossible the next, leaving the whole team tiptoeing around them. Most owners have no idea whether to show compassion or hold the line, especially when a health issue might be part of the picture. This week, I talk to leadership coach Nina Kovner about handling it without making it personal.Nina breaks down the difference between compassion and excusing bad behaviour, and shares the three-step process to decide when and how to step in. You will come away with language you can use in the moment, a clearer sense of where your responsibility as a leader starts, and a plan for protecting your whole team's culture.IN THIS EPISODE YOU'LL LEARN:✅ Why most difficult team behaviour comes down to unclear brand promises and agreements, not personality✅ How to separate the behaviour from the person so conversations stay objective ✅ The pause, process, proceed method for deciding when and how to address an issue ✅ Where the line sits between showing compassion and excusing harmful behaviour ✅ How to build psychological safety so your team will actually tell you what's going on ✅ Why letting one person's behaviour slide damages trust with the whole teamTIMESTAMPS[00:00] Introduction [01:24] Antony's story about a stylist struggling with PMDD and her team [04:33] Where salon owners go wrong when behaviour becomes a problem [06:17] Separating a team member's behaviour from who they are [07:33] Holding high standards while still genuinely caring about people [14:17] Why health issues do not excuse harmful behaviour at work [16:41] The difference between showing empathy and making assumptions [18:09] Building psychological safety so your team feels safe to speak up [25:21] Deciding whether to deal with behaviour now or later [25:52] A simple three-step method for handling difficult conversations [28:42] Why letting one person's behaviour slide is unfair to everyone else [37:19] Advice for salon owners nervous about discussing women's health issues [42:14] Nina's rules for leading through emotionally difficult situationsWant MORE to help you GROW?

LADIES... WE ARE NOT THE MEN ON REALITY TV! On this episode of Men Don't Know, Chris, Koi, Tay, and Laura the Hairdresser tackle one of the funniest (and most relatable) relationship debates happening today. Have you ever been watching Love Island, Love Is Blind, Temptation Island, or another reality dating show when your partner suddenly pauses the TV and asks, "Would you ever do that?" Fellas, why are we being held accountable for the toxic behavior of men we've never met? The crew dives into whether reality TV is creating unrealistic expectations, trust issues, and relationship arguments—or if it's actually helping people recognize red flags before it's too late. Is it fair to compare your partner to someone on television? Should reality dating shows influence how we view relationships? And how much of what we watch is real versus entertainment? Join the conversation as the crew shares their opinions, laughs through relatable moments, and hears from callers who have experienced the same thing. Do you think reality TV is helping relationships... or hurting them? Let us know in the comments! #MenDontKnow #RealityTV #LoveIsland #LoveIsBlind #TemptationIsland #Dating #Relationships #Podcast #RelationshipAdvice #Couples #ModernDating #Love #Chris #LauraTheHairdresser #Koi #Tay

Most salon owners can rattle off a client's colour formula from three visits ago without blinking, yet ask what their actual profit margin was last year and you'll get a shrug. In this episode, I break down what profit really is, why it gets confused with your own wage, and why accountants often have a dozen different names for the same numbers.You'll learn the real difference between profit and profit margin, why your bank account can look empty even when your P&L says otherwise, what a realistic profit benchmark actually looks like, and the only two ways you can genuinely increase what you keep.WHAT YOU'LL LEARN:Why your own wage is not profit, even when the business feels like it's doing wellThe real difference between profit and profit margin, and why growing one can shrink the otherWhere your profit actually goes, from cash buffers to reinvestment and owner drawingsWhy your bank account can look empty even when your P&L says you're profitableA realistic profit margin benchmark for a salon your size, not a generic Google averageThe only two ways to increase profit in any business, and where to focus firstIN THIS EPISODE:[00:00] Introduction[01:03] The profit question most salon owners cannot honestly answer[02:31] The real definition of profit and why it surprises owners[03:14] Why your own wage is not the same as profit[04:17] The confusing language accountants use for profit and expenses[04:53] Gross profit versus net profit and what each one reveals[05:42] Profit versus profit margin and why the difference matters[07:28] Where your profit actually goes once you have made it[10:24] Why your bank account can look empty despite a profitable P&L[12:31] How much profit you should actually be aiming for[14:42] The only two ways any business can increase profit[16:37] Why a solo operator's claimed profit margin is misleadingRESOURCES MENTIONED IN THIS EPISODE:The Money Course – a step-by-step course on profit, cash flow and break-even for salon owners – [Find out more]Want MORE to help you GROW?

Leslie Cavendish left school at the age of 15 years, without any artistic qualifications, and decided to become a hairdresser. Within three years, his clients included Terence Stamp, Keith Moon, the Bee Gees, Jane Asher – and the Beatles. He began by cutting Paul McCartney's hair - and soon became part of the band's inner circle. He attended Beatles recording sessions and joined them on their Magical Mystery Tour. They even invited him to open a salon at their Apple Tailoring boutique on the Kings Road in Chelsea. Leslie's music includes Tchaikovsky, Mendelssohn and Beethoven.

What if the biggest sign you're ready to open a salon... is that you're not sure you should?In this episode, David shares a pattern he's noticed after years of discovery calls with salon owners around the world. The people who seem the most confident aren't always the most prepared. Meanwhile, the hairdressers questioning themselves, thinking through every decision, and feeling the weight of the responsibility are often the ones best equipped to build something that lasts.We dive into why uncertainty isn't weakness, how overconfidence can become a blind spot, and what separates a dream from a business that actually works. If you've been thinking about opening your own salon or wondering if you're truly ready, this conversation might completely change the way you see your self-doubt.If you're craving honest conversations about leadership, business, and building a salon differently, come join us inside the Hairdresser Business Club. And if you're ready to experience Destroy The Hairdresser live, grab your seat for the Disobedient Business Tour in NYC before it's sold out. We can't wait to see you there.

The most common stereotype about hairdressers is that they don't earn enough. And in most cases, it's true. But the reason behind it is rarely discussed; you can only earn relative to what you produce. In this episode, I get into why so many stylists stay stuck and what it actually takes to change that.If you're a salon owner who wants to pay your team more, or a stylist who wants to earn more, this episode is for you. You'll hear what high-performing stylists consistently do differently, why training is a leadership responsibility that too many salon owners quietly ignore, and what has to change for productivity and pay to go up together.IN THIS EPISODE:Why hairdressers' income is directly linked to productivity, and what that means for your team's earning potentialThe specific habits and behaviours that high-earning stylists have in common, and why talent alone is not one of themWhy "charge your worth" is a social media soundbite that the market will ultimately ignoreWhy structured training is a leadership responsibility, not an optional extra for salon ownersEPISODE TIMESTAMPS:[00:00] Introduction: The stereotype that hairdressers don't earn enough[01:39] The number one reason stylists don't earn enough[02:12] Why part-time hairdressing affects income in ways most people accept[02:40] What high-earning stylists all have in common, and it's not talent[03:56] Why demand is the market's way of telling you what you're worth[05:22] What "being excellent" actually means beyond doing great hair[06:00] Whose responsibility is it to develop a stylist's skills?[07:13] Why salon owners forget about training once the doors open[08:41] Why leadership in salons gets negotiated instead of led[09:57] What training should actually focus on to drive income growth[11:06] The performance benchmarks that matter before asking for more pay[12:25] Bringing it all together: productivity, pay, and what salon owners can doWant MORE to help you GROW?

Step behind the salon chair and into the colorful, fast-paced world of professional hairstyling as Rob McConnell welcomes author and hairstylist Gloria Jean to discuss her entertaining book, Hot and Hairy. Drawing from years of firsthand experience in the beauty industry, Gloria Jean shares humorous, heartwarming, and sometimes surprising stories from life as a hairdresser. From memorable clients and unexpected challenges to the friendships and trust that develop between stylists and their customers, she offers listeners a unique glimpse into a profession where every day brings something new. During this engaging conversation, Gloria discusses the realities of working in a busy salon, the creativity involved in hairstyling, and the important role hairdressers often play as listeners, confidants, and trusted members of their communities. She also shares insights into the changing trends and culture of the beauty industry. Whether you've spent years in a salon chair or simply enjoy entertaining stories about people and life, this episode offers a fun and fascinating look at a profession filled with personality, creativity, and human connection.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-x-zone-radio-tv-show--1078348/support.Please note that all XZBN radio and/or television shows are Copyright © REL-MAR McConnell Meda Company, Niagara, Ontario, Canada – www.rel-mar.com. For more Episodes of this show and all shows produced, broadcasted and syndicated from REL-MAR McConell Media Company and The 'X' Zone Broadcast Network and the 'X' Zone TV Channell, visit www.xzbn.net. For programming, distribution, and syndication inquiries, email programming@xzbn.net.We are proud to announce the we have launched TWATNews.com, launched in August 2025.TWATNews.com is an independent online news platform dedicated to uncovering the truth about Donald Trump and his ongoing influence in politics, business, and society. Unlike mainstream outlets that often sanitize, soften, or ignore stories that challenge Trump and his allies, TWATNews digs deeper to deliver hard-hitting articles, investigative features, and sharp commentary that mainstream media won't touch.These are stories and articles that you will not read anywhere else.Our mission is simple: to expose corruption, lies, and authoritarian tendencies while giving voice to the perspectives and evidence that are often marginalized or buried by corporate-controlled media

When I opened my first salon I was passionate about hairdressing but like most salon owners I knew very little about business, and negotiating with product suppliers was where my naivety was fully exposed. This week I take you behind the scenes of what's really happening when you deal with a manufacturer or distributor.You'll come away understanding how the commercial side works: list price, rebates, the size of the pie, and the difference between a real partnership and a shiny distraction. My aim is simple. I want you walking into that conversation informed, prepared, and able to build a deal where both businesses genuinely win.IN THIS EPISODE:Why the list price is never the real price, and what sits behind itThe size of the pie: how much value a supplier can actually offer youHow rebates really work, including the catch that traps a lot of ownersHow to prepare before you negotiate so you hold the stronger positionWhy the real goal is a partnership where both businesses winEPISODE TIMESTAMPS[00:00] Introduction[00:20] The dark arts of negotiating with your product suppliers and manufacturers[02:07] Why nobody actually pays the full list price on the page[03:07] Manufacturer versus distributor, and why that structure changes everything behind the scenes[05:08] The list price is just the start of a commercial conversation[08:23] The experience gap between you and the person across the negotiating table[09:50] The size of the pie: the concept that underpins every deal[11:04] How you get to choose where that value lands in your business[13:10] Rebates explained, and the two important realities that owners often overlook[15:54] Shiny object syndrome, and the seduction of events and luxury experiences[17:41] Why putting your business out to tender is simply smart, professional practice[19:13] How to prepare properly before you ever sit at the tableWant MORE to help you GROW?

In this episode of the Beauty School Bobbi podcast, Bobbi interviews Tatum Neal, a multifaceted artist in the beauty industry. They discuss Tatum's punk rock influences, the intersection of music and hairdressing, and the importance of community in the beauty world. Tatum shares insights on growing up in a family deeply rooted in the beauty industry, the evolution of his Elevate shows, and the challenges currently facing the industry, including advocacy for beauty education. The conversation highlights the significance of creativity, representation, and the power of live events in inspiring both new and seasoned professionals. Bobbi and Tatum discuss the challenges faced by the beauty industry, the importance of using their voices to effect change, and the inspiration drawn from various figures in their lives. They also delve into practical advice for aspiring hairdressers, emphasizing the need for business acumen and effective communication with clients. The discussion highlights the balance between creativity and the business side of beauty, encouraging new professionals to embrace both aspects for a successful career.   Takeaways Hair is a vehicle for artistic expression. Music is the nucleus of Tatum's work. Elevate is about building community and creativity. Every city has its own unique culture. Live shows provide a different energy and inspiration. Representation in the beauty industry is crucial. Advocacy for beauty education is necessary. The beauty industry faces significant legislative challenges. Creativity can reignite passion in seasoned professionals. Elevate shows are inclusive and brand neutral. It's crucial for the beauty industry to advocate for itself. Collectivizing efforts can lead to significant change. Inspiration can come from various sources, not just within the industry. Creating social change through art and fashion is a valid goal. Every day in the beauty industry won't be perfect, but persistence is key. Understanding the business side of beauty is essential for success. Hairdressers should focus on educating clients about their hair care routines. Retailing is about helping clients, not just selling products. Networking and community are vital for personal and professional growth. Embracing both creativity and business strategies leads to a fulfilling career.   Chapters 00:00 Punk Rock Vibes and Musical Inspirations 02:50 The Intersection of Hair and Music 06:04 Growing Up in the Beauty Industry 08:46 Elevate: A New Approach to Hairdressing 11:50 Building Community Through Elevate 15:09 The Evolution of Elevate Shows 17:52 Upcoming Elevate Events and Locations 21:00 The Importance of Live Shows 23:57 Challenges Facing the Beauty Industry 26:59 Advocacy for the Beauty Industry 32:44 Navigating Industry Challenges 39:20 Inspiration and Motivation 42:04 Advice for Aspiring Hairdressers 50:05 The Business of Beauty   www.beautyschoolbobbi.com www.beautyandstylenetwork.com   Follow Beauty and Style Network: @beautystylenet Beauty School Bobbi: @beautyschoolbobbi Tatum Neill: @tatumneill Elevate: @elevatehair | ElevateHair.com   Thank you to our partners: Beauty Cast Network: beautycastnetwork.com | @beautycastnetwork

AI in the salon is no longer something you can put off, and ignoring it won't make it disappear. This week I'm joined by Martha Lynn Kale, owner of Mirror Mirror in Austin, Texas, who has spent the past year building AI into how she leads, hires, trains and markets. We get practical about what she uses it for, where it earns its place, and the mistake that trips most owners up.If you're curious about AI but unsure where it fits, or a bit nervous about it, this episode will help ground you. You'll come away knowing how to find the balance between using AI to increase efficiencies, but still protect the human side of your salon. Most importantly you'll understand  the work you have to do first so AI actually has a foundation of knowledge to build on.IN THIS EPISODE YOU'LL LEARN:✅ The practical jobs AI can take off your plate so your team is more present for clients✅ Why you have to do the work on your values and systems first before AI is any use✅ How to keep AI invisible to clients while it sharpens everything behind the scenes✅ The "start with one problem" approach that beats asking AI to build everything at once✅ Where to begin if you're nervous or sceptical about AI in your businessIN THIS EPISODE:[00:00] Introduction[02:37] Does using AI make you lazy, or sharpen your thinking?[04:08] Why AI works best as an enhancement to what you already do[05:14] The platforms Martha Lynn uses and why ChatGPT knows her[06:13] Typing versus talking: finding the input style that suits you[09:08] Using AI to tighten org charts, roles and career paths[11:46] The finance angle: driving revenue and solving slow Saturdays[13:52] Keeping the human touch as salon software gets smarter[15:46] Marketing with AI: brainstorming, captions and the branding challenge[20:29] The front desk slip that revealed human first, policy second[24:27] Rebuilding the apprentice program with feedback and AI[28:58] The work you must do before AI can help you[33:13] Where to start if AI still makes you nervousWant MORE to help you GROW?

atum Neill: Serious Business, Elevate Hair, and Why Hairdressers Can Change the World**He threw a rogue after party before anyone asked him to. That is just how Tatum Neill operates.Recorded live at ABS Chicago with co-host Geno Chapman, Corey closes out the weekend with Tatum Neill, co-creator of Serious Business and founder of Elevate Hair. This one covers the origin stories of both, the current state of AI and what it means for the industry, and a full New Orleans survival guide for anyone heading to Serious Business in January 2027.**What Serious Business Actually Is**Serious Business started as a business conference and evolved into something harder to name... a personal development experience that fills cups you didn't know were empty. Mel Robbins has been there. Brene Brown has been there. But Tatum's advice is to just show up without looking at the lineup because the speakers always end up being exactly what you need. January 16-18, 2027 at the Sanger Theater in New Orleans.**Elevate Hair**It started as a salon jam session. Tatum missed the education lifestyle after years working in New York and started inviting the salon across the street to come hang out. Beer, wine, hair, music. Then he went rogue and threw an after party for Serious Business. Then it grew. Now Elevate is a brand neutral stage show with no talking, no sales, just artists in a full flow state with a DJ running the room. The biggest one drew 1300 people to First Avenue in Minneapolis... the venue where Prince filmed Purple Rain. The tape from Prince's last soundcheck is still on the back wall. Elevate Orlando is May 30th. More cities to follow.**AI and Where It Is Actually Headed**Tatum went to South by Southwest and came back thinking about the printing press and early film. Every disruptive technology looks clunky at first because we use it the way we used the thing before it. The first movies looked like plays. The first recordings were just a band in a room. We are at that same early stage with AI... using it like the old thing instead of discovering what it can actually become. For hairdressers the most immediate practical application is consultations. Show the client what they would look like with the cut or color before you start. In real time. On their face.**The New Orleans Survival Guide**Eat the gumbo at the airport before you leave the terminal. Emeril's is in one wing, John Besh's restaurant in the other. Get that base in before you hit the hotel. Your first drink will be a triple so treat it accordingly. Order a Dong Phuong king cake now because they sell out before January 6th every year. And know that Serious Business lands in the middle of Carnival season so there will be parades that Friday and Saturday night if you stay the full weekend.---Find Tatum at @tatumneill on all platforms. Follow Geno at @genochapman.

Most salon owners who struggle with their team have never stopped to ask whether the problem starts with them. Salon management is one of the hardest parts of running a salon business, and most people learn it by trial and error, often at the expense of their team's morale and their own sanity. In this episode, I'm sharing five things that will make you a more effective manager and leader, starting with a distinction that changes everything.If your team feels stuck, resistant, or disengaged, this episode will help you figure out why, and what to do about it. You'll finish with a clearer picture of what good leadership in a salon actually looks like, and a few things you can start doing differently this week.IN THIS EPISODE:Why managing people and leading people are two completely different things, and why it mattersThe real reason your team might not be doing what you ask, and why that starts with youHow to delegate properly so that people build confidence, not dependencyWhy your job as a leader is not to motivate your team but to stop demotivating themThe simple habits around accessibility and attention that build trust faster than any team meetingHow to create a culture where your team starts asking "what else can we do?" instead of "that's not my job"EPISODE TIMESTAMPS[00:00] Introduction: are you actually a good salon manager? [00:30] The difference between managing people and leading people [01:17] Why your two main objectives as a leader pull in different directions [02:13] Why people need a completely different approach to processes and systems [02:41] Point one: designing a system that sets your whole team up to succeed [04:00] Point two: learning to delegate properly, and what that actually means [05:38] Why team culture problems are ultimately a leadership problem [07:19] The goal of getting your team to think more like an owner [08:32] Point three: why motivation is not what you think it is [10:28] The habits, traditions, and systems that shape team morale [11:16] Point four: being accessible when your team needs you most [12:25] Point five: the power of paying full attention in the moment [13:24] Final thoughts on building people with unlimited potentialWant MORE to help you GROW?

On this episode, Chris gets alittle Tea On Tuesday and has a one on one conversation with one of his favorite hairdressers Laura!

What separates hairstylists who burn out from those who build thriving careers for decades? In this episode, Ambrosia sits down with salon owner and hairstylist Travis Noel to explore the often-overlooked skills that create true longevity behind the chair. With more than 30 years in the industry, Travis shares powerful insights on communication, confidence, comparison, abundance mindset, mentorship, failure, and why hairstylists are actually in the people business, not the hair business. Together, they unpack why technical skills alone aren't enough, how to stop comparing yourself to other stylists, what it really takes to build confidence, and why community may be the most valuable asset a hairstylist can have. If you've ever struggled with self-doubt, career direction, difficult salon environments, or simply wondered how to create a career you still love years from now, this conversation is packed with wisdom, perspective, and practical encouragement. Enjoy GlossGenius Gold or Platinum at 50% off for 2 months using code SUCCESSFUL: http://glossgenius.com/successfulstylist Download our FREE 6 Figure Stylist Guide Find @traviss.noelsy on Instagram Key Takeaways 1. Hairdressers aren't in the hair business, they're in the people business. Hair is simply the vehicle through which connection, communication, and transformation happen. 2. Technical skills may get clients in your chair, but communication, emotional intelligence, and relationship-building are what create long-term success. 3. Confidence isn't something you magically achieve. It's built through experience, repetition, failure, and the willingness to keep showing up. 4. Comparison kills joy. The most successful stylists learn to replace comparison with inspiration and focus on their own unique path. 5. There is no final destination where you've "figured it all out." Even the most experienced hairstylists are still learning, evolving, and growing. 6. An abundance mindset creates opportunity. Scarcity focuses on limitations; abundance focuses on possibilities and action. 7. Success requires both boundaries and effort. While protecting your energy matters, there is no substitute for consistent hard work. 8. Failure is not proof that you're not talented, it's part of the process of becoming skilled, resilient, and confident. 9. The salon environment may not always be perfect, but learning to navigate different personalities is a valuable career and life skill. 10. Mentorship matters at every stage of your career. Even mentors need mentors. 11. Community is essential, especially in an era where many stylists work independently in salon suites. 12. The hairstyling industry is filled with people who want to help. Don't be afraid to reach out, ask questions, and seek support. 13. When people feel beautiful, they do beautiful things. The impact of a hairstylist extends far beyond the service itself. 14. True success isn't just financial. It's creating a career that allows you to experience joy, purpose, growth, and fulfillment behind the chair. Enjoy 15% off our favorite skincare line, Pharmagel with code SSA15: https://pharmagel.net/?ref=SSA15 If you prefer viedeo, join us on YouTube: http://www.youtube.com/@successfulstylist For more, follow along on Instagram  

The salon industry is constantly changing. It always has and it always will. Some of the changes you'll like and others you won't. Either way, understanding what drives change allows you to anticipate the future and prepare for the opportunities that come with change. In this episode, I walk through 10 drivers of change that are reshaping how salons operate, who clients are becoming, and how the competitive landscape is shifting in ways that will catch a lot of people off guard.Some of what I cover will feel familiar. Some of it might surprise you. But the final point on my list is the one I think very few people in the industry are talking about, and I genuinely believe it could be the most significant shift we see over the next decade. If you care about where your business and this industry are heading, this one is worth your time.IN THIS EPISODE:Why the competitive landscape is shifting and what it means for employee-based salon owners specificallyHow economic pressure and changing consumer behaviour are forcing salons to operate differentlyThe generational shift happening at both ends of the workforce and what it means for salon ownershipWhy AI will not replace hairdressers, and how it could actually free salon owners up to focus on what matters mostThe surprising prediction about who the salon owner of the future might be and why it could be good news for the industryWhat the Anthropic report on AI and employment reveals about where hairdressing sits relative to other industriesEPISODE TIMESTAMPS[00:00] Introduction: thinking about the future of the salon industry[01:14] Understanding the forces that drive change before they arrive[01:42] Driver 1: Where competition is now coming from in hairdressing[03:00] Driver 2: Rising costs, slim margins, and a changing economy[04:00] Driver 3: How government regulation is reshaping how salons hire[05:00] Driver 4: How employee expectations have fundamentally shifted post-COVID[06:12] Driver 5: What clients want now and how appointment patterns are changing[07:16] Driver 6: Generational change from Gen Z to ageing baby boomer owners[09:05] Driver 7: Environmental pressures and what they mean for salons[10:00] Driver 8: How salon design is evolving to reflect a changing world[10:17] Driver 9: Technology, AI, and why the human side of hairdressing gets more valuable[12:36] Driver 10: Who will actually own salons in the future[13:15] The Anthropic report and what it says about hairdressing and AI risk[15:00] Why disrupted professionals may turn to the salon industry next[16:02] What this all means for you and where to get helpWant MORE to help you GROW?

AI has already and will continue to impact the salon industry. One area that is getting a lot of attention is the front desk and the role of AI in streamlining the client booking process, capturing missed calls and directly having a positive impact on salon revenue.  My guest today is Universe Walker, a hairdresser, salon owner, and the founder of Beauty Desk AI, whose AI receptionist Eve answers calls and texts, books appointments, handles escalations, and never puts anyone on hold. We dig into how she built it and why online booking alone isn't enough.If you've ever lost a client because nobody answered the phone, this episode will hit home. You'll walk away understanding exactly what an AI receptionist can and can't do, how it fits alongside your front desk team, and whether an AI receptionist could be the solution your front desk needs.EPISODE TIMESTAMPS[00:00] Introduction: AI is changing how salons handle every incoming call[01:06] Meet Universe Walker, salon owner, hairdresser, and founder of Beauty Desk AI[03:26] The problem Universe set out to solve after COVID changed everything[05:06] Why 75% of salons no longer have a front desk, and what that costs[07:00] What Eve actually does: voice, SMS, bookings, and the all-in-one dashboard[10:12] How Eve integrates with your existing booking platform[12:09] Latency, the "army of Eves," and why conversations feel surprisingly human[16:06] The 200-call experiment: what happened when nobody answered the phone[21:20] How Eve is trained to understand your salon's specific services and language[26:12] Real examples of Eve's empathy, from nervous kids to tsunami evacuations[29:00] How salons with a full reception team use Eve as a backup[36:41] The business insights Eve unlocks that no booking platform can give youWant MORE to help you GROW?

What Do Hairdressers Do for Retirement? Anna Manukyan Has the Answer.Over 800 hairdressers answered that question in a viral Facebook post. The responses ranged from "marry someone rich" to "we die with scissors in our hands." Certified financial educator and licensed fiduciary Anna Manukyan is on a mission to rewrite that ending... one beauty professional at a time.Recorded live at the American Beauty Show in Chicago with co-host Geno Chapman (@genochapman), this episode is part of our live series sponsored by Serious Business (seriousbusiness.net | January 16-18, 2027, New Orleans).Anna's StoryAnna Manukyan immigrated to the US as a political refugee at 9 years old. She quickly learned what hustle really means. Fell in love with the beauty industry working at a local salon. Signed herself up for beauty school before she could legally rent a car.Her dad's response: "We brought you to the United States so you can cut hair? How dare you embarrass the family."That contrast... the dream of possibility versus the harsh reality of how the world sees this industry... lit a fire that never went out. She went on to spend 20 years at L'Oreal in education and business development, leading teams of 30 artists, sitting in boardrooms, and working with beauty professionals at every level across the country.The Money Problem Nobody Talks AboutAfter decades in the industry, Anna kept seeing the same thing. Hairdressers working into their 70s. No retirement. No plan. Just scissors and hope. She became a certified financial educator, got her securities license, and became a licensed fiduciary... the only financial designation legally required to act in the client's best interest. Then she founded Beautiful Wealth Academy to make sure no hairdresser ends their career with a GoFundMe. Because knowledge really does equal power.Beautiful Wealth AcademyAnna built Beautiful Wealth Academy to make financial education accessible and digestible for the creative brain. Download the Level Rewards app, find Smart Finance or License to Thrive, enter code THRIVE for a free $250 finance class. Grab the free 7-step money guide at beautifulwealth.com.What You'll Learn in This EpisodeWhy the longer you stay in the industry without a financial plan, the less money you actually make. How inflation is quietly making you pay your clients to sit in your chair. ETFs vs. mutual funds in plain language. Why $27,000 in Starbucks could have been a $116K portfolio. How to open a brokerage account from scratch.Free Resources from AnnaFollow Anna: @amanukian on InstagramLearn more: beautifulwealth.comSubscribe to Your Day Off wherever you listen. New episodes every week.

(0:00) Intro (1:36) Qurbani ke janwar ko bhagana? (2:57) Qurbani ke dinon mein ghalazat phelana? (3:18) Fajar ki namaz chhor kar qurbani karna? (3:57) Qasaiyon ke gosht ka ijara? (4:56) Arafah ka roza rakhna kaisa hai aur kitne din rakhna hota hai? (7:00) Bemar janwar ki qurbani jaiz hai? (8:01) Janwar ghar late waqt ya zibah ke waqt maazur ho jaye to? (8:39) Taqatwar janwar, bhains ya bhainsay ki qurbani ka hukm? (16:07) Taqatwar janwar ko girane ke tareeqay (17:39) Qurbani ka mazaq urane walon ke liye paigham (17:57) Janwar zibah karte waqt kin baaton ka khayal rakhein? (18:17) Janwar zibah karne walay ka tauheed parast hona lazmi hai? (18:54) Aurat qurbani ka janwar zibah kar sakti hai? (19:10) Apna janwar khud zibah karna? (19:25) Qurbani ke gosht ko tol kar taqseem karna zaroori hai? (23:51) Qurbani ke hisson mein kaleji ya paaye mix karne ka tareeqa (25:19) Saray bhaiyon ka aik ghar mein qurbani ka hissa ho to? (27:00) Qarz le kar qurbani karna? (29:00) Wajib qurbani ki adaigi ka masla (30:09) Marhoomeen ki taraf se qurbani? (31:10) Haram aamdani walay ka qurbani mein shareek hona (32:54) Soodi bank mein job walay ki aamdani ka hukm (33:25) Insurance company ki job walay ki aamdani (33:39) Shirkia aqeeday walay ka qurbani mein shareek hona (34:34) Hairdressers ko qurbani mein shareek karna? (35:06) Qadiyani ko qurbani mein shamil kar liya to? (36:01) Zilhijja ka chand nazar aane ke baad nakhun aur darrhi katna? (36:31) Kisi rishtedar ki aamdani par shak ho to? (37:41) Tankhah-dar par qurbani wajib hai? (39:15) Gunjaish na ho to qarz le kar qurbani karna? (40:12) Hamila gaaye ko katna kaisa hai? (41:56) Qurbani ke janwaron ki trading (43:07) Hissay wali qurbani mein saray kharchay milana? (43:24) Apne hissay mein bhaiyon ke naam se qurbani? (45:20) Maldar parosi ko qurbani ka gosht dena? (45:44) Qurbani ke gosht ke 3 hissay karna? (46:17) Zibah wali chhuri par biwi ya walida ka haath pherwana? (47:24) Zibah ke baad janwar ko latkane ka faida (48:51) Gosht freeze karne se pehle hidayat (49:41) Jinko beef khana mana hai? (51:09) Na-mehram ki videos/pics ka kaam karne walon ke sath qurbani? (51:43) Police walon ke sath qurbani? (52:09) Qurbani ke janwaron ki pics banana? (52:40) Qurbani ke janwar ka cross karwana? (53:02) 2 bhaiyon ki mil kar qurbani? (53:34) Provident fund ke paison se qurbani? Hosted on Acast. See acast.com/privacy for more information.

AI in the salon industry is moving fast, and most salon owners genuinely don't know where to start. My guest this week is Frank Westerbeke, co-owner of Gadabout and VerVe, a multi-generational salon group with six locations and nearly 300 staff in Tucson, Arizona. Frank's been using AI across his business for years, not just for Instagram captions, but for people management, financial analysis, team communication, and the client experience.What you'll hear in this conversation will make AI feel far less intimidating. Frank is not a tech person. He's a salon person. And the way he talks about AI, as a bridge, not a replacement, will shift how you think about it. IN THIS EPISODE:[00:00] Introduction: AI in the salon industry and what's at stake[01:04] Meet Frank Westerbeke, co-owner of Gadabout and VerVe[02:09] Running 6 salons and 300 staff, Frank's role as the human connector[04:14] How Frank uses AI voice on the drive to a salon before a tough conversation[06:44] Why Frank gave his managers permission to use AI and what changed[10:23] Turning managers into leaders with AI as the bridge[18:07] Why Frank's marketing team uses AI to enhance creativity, not replace it[22:45] The client experience: where AI helps and where the human must stay[27:00] Using AI to free up human connection in the salon[41:42] Frank's advice for salon owners who haven't started yetRATINGS + REVIEWS

What happens when two former party girls — both hairstylists, both moms, both done playing small — sit down and get real? You get this episode.Misty is joined by Kat, known as The Anti-Hairdresser, for one of those conversations that goes absolutely everywhere — and somehow lands exactly where it needs to. Kat is a UK-based color technician, educator, and social media coach for hairdresser moms who have been in the industry for 20+ years. She's also 16 months sober, neurodivergent, and completely done pretending to be anyone other than herself.In this episode, Misty and Kat talk about:Letting go of your party girl identity — and why it's harder than it soundsSobriety as a stylist and the mirror it holds up to the people around youBeing a neurodivergent mom in an industry that wasn't built for youRebuilding your clientele after it gets ripped away (and hitting 10K in a single month doing it)Why niching down doesn't mean limiting yourself — it means finally talking to YOUR personFiring clients, setting pricing boundaries, and why saying no is actually a superpowerThe connection between self-care, emotional regulation, and showing up better behind the chairGoing back to your inner child to figure out who you actually are This one gets raw, gets funny, and gets honest about what it really takes to build a life and a business you're proud of — without losing yourself in the process.hairstylist personal development podcast, salon owner burnout, beauty industry podcast for stylists, hairstylist business growth

How you pay your salon team is one of the most confusing decisions you'll make as a salon owner. Salon owners often compare pay structures with other salons, copying what seems to be working elsewhere.But the real problem isn't which pay system you're using. It's that most salon owners have never stopped to ask what a good pay system actually needs to do.In this episode, I cut through the noise around salon pay structures and explain why there is no universal right answer. Instead, I walk through the fundamentals of salon pay structures and why understanding your own numbers matters far more than benchmarking against the salon down the road.By the end of this episode, you'll have a clear framework for evaluating your own pay structure, a benchmark worth knowing when it comes to employee costs, and a clearer understanding of whether your pay structure is working for the business or against it.WHAT YOU'LL LEARNWhy copying another salon's pay structure without understanding your own numbers is a recipe for financial stressThe one test that tells you instantly if your pay system is brokenWhy staff retention problems aren't always about money, and what actually drives people to leaveThe 40% benchmark for employee costs, what it means, and when exceptions applyHow to build a pay structure that is simple, transparent, and trusted by your whole teamIN THIS EPISODE:[00:00] Introduction: The question every salon owner worries about[00:26] Why salon pay is one of the biggest sources of confusion in the industry[01:00] The dangerous myth of a perfect universal pay system[01:32] Who this episode is and isn't for: employed income-producing staff only[02:07] The seminar exercise that reveals how different every salon's system really is[03:02] When your pay structure is so complicated nobody else can understand it[03:58] Why salon owners get themselves into legal trouble with pay[05:00] Your responsibility as the business owner to know the law where you operate[06:00] The five things every salon pay system must achieve[08:00] Why profit isn't optional[11:31] Why your payroll decisions can't be made in isolation from the rest of the business[12:22] The 40% benchmark and what happens when payroll climbs beyond it[14:00] Recap: what a good pay system actually looks like and where to get more helpRESOURCES MENTIONEDThe Money Course - the online course covering pricing, wages, profitability and salon financial benchmarks – Find out moreWant MORE to help you GROW?

Most salon owners don't have a money problem, they have a ‘lack of understanding' problem. You can be fully booked, your team can be flat out, and yet you can still be running at a loss without realising it. That's what happens when you're managing your business without awareness of a few key numbers. On today's podcast, I'm walking you through the five numbers that, in my experience, determine whether a salon owner feels in control of their finances or is controlled by them.These aren't complicated. You don't need to love spreadsheets or become an accountant. But knowing these five numbers changes the way you make decisions, and the decisions you make determine the business you build. If last week's episode resonated with you, this one is the practical follow-up you've been waiting for.WHAT YOU'LL LEARN:Why your salon can be fully booked and still be running at a loss and the one number that highlights the reality.What net profit margin actually means and why checking it once a year with your accountant is already too lateWhy copying a competitor's pricing could mean your services are running at a loss.How a 13-week rolling cashflow forecast removes the financial anxiety that hits every time something unexpected goes wrongWhy these five numbers are all connected and what pulling on one thread does to the restIN THIS EPISODE:[00:00] Introduction: The salon that looks busy but can't explain the numbers[00:26] Why this episode follows directly from last week's[00:44] The real reason salon owners feel financial fog[01:19] Why gut feel is not a strategy for running your finances[01:42] Number one: your breakeven point and why it matters most[02:52] You can be fully booked and still be running at a loss[03:47] Number two: net profit margin and what it actually measures[04:55] The story of Clarissa: from 2.5% to 8.4% profit margin[06:16] Number three: staff costs as a percentage of total revenue[08:11] Number four: which services on your menu are actually profitable[09:56] Number five: understanding your cashflow over the next 13 weeks[11:53] Billy's story: from breaking even to £80k profit[12:08] How all five numbers connect to each other[13:39] The free 10-question salon financial reality check[13:57] Free live masterclass: Where Does All the Money Go?Want MORE to help you GROW?➡️ 10 Question Salon Financial Reality Check – A free 60-second quiz to identify exactly where your financial knowledge gaps are – Find out more➡️ Free Live Masterclass: Where Does All the Money Go? – Monday 11th May, one hour, completely free – deeper than this episode and the logical next step if this resonated – Register hereRECOMMENDED NEXT EPISODEIf you enjoyed this episode, you'll also like: Episode 345: Where Does All the Money Go? The 10-Part Financial Framework for Salon Owners Listen here RATINGS + REVIEWS

Hopefully your salon is busy, clients are coming through the door, and money is being taken at the till every day, so if that's the case, then why is salon financial management still such a struggle? This is the reality for a lot of salon owners: the numbers just don't add up, and the stress that comes with that is real. In this episode, I walk you through a 10-part framework for following the money trail in your business. This isn't a finance lesson, and it's not about spreadsheets. It's a practical way of thinking about your business that gives you clarity and control, because right now, with costs up and clients spreading out their appointments, you can't afford to keep guessing.IN THIS EPISODE:The difference between knowing your numbers and understanding your business in real timeWhy budgets aren't about restriction,  they're the single most important tool for weekly profitabilityWhat cashflow forecasting actually looks like and why a 13-week rolling forecast changes everythingHow to think about productivity-based pay so your team's performance is tied to the salon's financial healthEPISODE TIMESTAMPS[00:00] Introduction: The reality of a busy salon that still isn't profitable[00:50] Why the financial picture behind the scenes rarely matches the front[01:14] This isn't about how hard you work, it's about structure[01:38] The biggest misconception: thinking someone else is watching the numbers[02:22] Why understanding your finances is your job, not your accountant's[03:10] What following the money trail actually means in practice[03:53] Introducing the 10-part financial framework for salon owners[06:47] Why budgets matter more than most salon owners want to admit[08:07] Cashflow forecasting and why 13 weeks ahead changes everything[09:32] Pricing for profit and why "charge your worth" isn't a strategy[10:47] Recap: how many of the 10 points are you actually doing?[13:01] The free webinar: Where Does All the Money Go?RESOURCES MENTIONEDWhere Does All the Money Go? (Free Webinar) Antony breaks down the 10-part framework in full and shows you how to apply it practically in your salon - Register hereWant MORE to help you GROW?

Salon profitability is under more pressure than it has been in years, and the hard reality is that being busy isn't the same as being profitable. In this episode, I get into the financial fundamentals that too many salon owners avoid, because understanding your numbers is the only way to get in front of the problem before it becomes a crisis.By the end of this episode, you'll know exactly where to look in your business to find the leaks, whether you have a pricing problem or a productivity problem, and what your real options are for increasing profit margins. This isn't about cutting everything to the bone. It's about making smarter decisions with the facts in front of you.IN THIS EPISODE:Why being fully booked doesn't mean your salon is profitable, and what that means for your business right nowHow to use your profit and loss report to separate the facts from the feelings and make better financial decisionsThe difference between a pricing problem and a productivity problem, and which one your salon actually hasThe three ways to increase salon income, and which one delivers results the fastestEPISODE TIMESTAMPS:[00:00] Introduction: Why salon profit margins are under pressure right now [00:27] The things you can control when times are tough [02:07] Why competitive pricing creates a crunch point for salon owners [03:04] How to use your profit and loss report correctly [04:29] What the numbers in a typical salon P&L actually look like [05:42] Pricing problems vs productivity problems: knowing which one you have [06:21] How to approach cutting costs without losing what matters [08:05] Why the miscellaneous line in your P&L deserves more attention [09:22] The three ways to increase your salon income [11:44] Why a price rise is the fastest lever available to you [12:38] Which services are actually profitable when you look at the real margins [13:25] Using technology and AI to create efficiencies in your business [14:16] Recap and your next action stepRATINGS + REVIEWS

Sean joins Neil to talk about workplace bullying when he returned to work in Spain.

In this weeks episode we go behind the scenes of hair colour innovation in a podcast partnership with Wella Professionals UKI. We're joined by James Earnshaw (Global Wella Professionals Ambassador) and Jordanna Cobella (award-winning salon owner and Wella Colour and Trends Ambassador) and together they'll be breaking down what really happens when hairdressers help shape professional hair products. They'll be talking BlondorPlex developments, Ultimate Colour, and the real-world feedback that changes formulas, speeds up services, and improves consistency behind the chair. You'll hear how to translate “new tech” into simple client language, protect your results between visits, and position professional products without awkward selling. If you want stronger blonding outcomes, cleaner toning workflows, and a smarter way to explain fade, maintenance, and pricing—this episode is packed with practical takeaways you can use in the salon straight away. Hit play and enjoy!     Chapters 3:08: Behind the Scenes with Wella Professionals 3:16: Insights from R&D Development 6:32: Collaboration for Product Innovation 9:38: Creating Unique Toner Shades 18:45: Bridging Science and Hairdressing 21:42: The Importance of Client Communication 22:54: Packaging and Pricing Strategies 25:25: Understanding Color Longevity 28:29: The Evolution of Hairdressing Careers     Resources from todays episode: FOR MORE ON BLONDORPLEX CLICK HERE FOR MORE ON ULTIMATE COLOR CLICK HERE VISIT WELLA STORE HERE WELLA EDUCATION CLICK HERE CONNECT WITH WELLA PROFESSIONALS UKI ON INSTAGRAM @WELLAPROFESSIONALSUKI FOLLOW WELLA PROFESSIONALS UKI ON TIKTOK @HOUSEOFWELLAUKI WATCH THE PODCAST INTERVIEW ON YOUTUBE HERE @HOWTOCUTIT CONNECT WITH HOW TO CUT IT ON INSTAGRAM @HOWTOCUTIT FOLLOW HOW TO CUT IT ON TIKTOK @HOWTOCUTIT      

Running a successful salon for nearly 40 years in one of the most competitive cities on the planet takes more than talent. It takes the willingness to keep evolving your model, your mindset, and even the words you use with your team. My guest today, Scott Buchanan of the Manhattan-based Scott J Salons, has done exactly that. With around 90 employees across two locations, Scott's story is one of grit, reinvention, and a business built around culture and community.In this conversation, we get into the real numbers behind a thriving employee-based salon, why he treats his team as partners rather than employees, and what it actually takes to keep an employee-based salon competitive in today's market. If you want to build a business that still works 40 years from now, this is the episode to listen to.✅ Why calling your team "partners" changes the way they show up every day✅ The KPIs Scott tracks obsessively and why guest count matters more than top-line revenue✅ How Scott uses "wellness check-ins" instead of performance reviews to drive better results✅ How Scott thinks about AI, retail, and the future of the salon experience in the next five to ten years✅ The one piece of advice from a 40-year career that every salon owner needs to hearIN THIS EPISODE:[00:00] Introduction: 40 years in Manhattan and what longevity really takes[00:50] Scott's current business: two locations, 93 staff, and a long road to get here[03:29] Is the age of the big salon over? Scott's honest take on boutique vs. large[05:37] Why Scott considers his team partners, not employees[07:18] Wellness check-ins: reframing performance reviews to drive real change[10:25] How to keep an employee-based team in the age of salon suites[13:55] The blowout story: why you have to be there when the client wants to be there[20:11] How Scott is using AI now and where he sees the salon industry heading[27:33] The key numbers Scott watches most closely, and what they reveal[37:07] Intercoiffure America/Canada: building a community for employee-based salon owners[43:57] Scott's one piece of advice for lasting 40 years in this industryWant MORE to help you GROW?

Welcome to Part 1 of a two-part series where I'm joined by Alex Walker—a Torquay-based haircutting specialist, educator and the founder of AW Hair and Alex Walker Education. We recorded this episode inside Alex's purpose-built education studio in Torquay, Devon (UK)—a dedicated space away from the salon where hairdressers can learn through in-person sessions, small groups, and online education, while staying connected to real, commercial salon work. Alex's journey began at 17, when he fell into hairdressing almost by accident. What started as a job became a craft. He went all-in on haircutting—especially short hair—with a mission to raise standards and help hairdressers understand the why behind what they do. We dig into the realities of ambition, rapid growth, and salon ownership—and the moment everything changed. After his businesses went into liquidation, Alex was left asking: “I haven't got five days' worth of clients… what am I gonna do now?” This is a powerful conversation on resilience, rebuilding, and staying commercially relevant.     Chapters: 11:11: The Journey of Self-Belief 21:27: Transitioning from Hairdresser to Salon Owner 22:54: The Hard Lessons of Business 27:55: The Shift to Education 32:34: Financial Insights and Stability 38:30: Balancing Family and Career Dreams     Resources from todays episode: Join the waitlist for Spotd HERE Follow Spotd on Instagram @getspotdapp Alex Walker Salon CLICK HERE  Connect with Alex on Instagram @alexwalkereducation Alex Walker online haircutting education HERE For everything else Alex Walker CLICK HERE View our video podcast with Alex Walker on YouTube @howtocutit Connect with How To Cut It on Instagram @howtocutit  

About Us — Food Safety TalkAbout — Risky or Not?pizza - Risky or Not?Food Safety Talk 85: I'm the jerky police — Food Safety TalkOutbreak Investigation of Infant Botulism: Infant Formula (November 2025) | FDAPruno - WikipediaArchive: National Advisory Committee on Microbiological Criteria for Foods (NACMCF) | Food Safety and Inspection ServicePresence of soil-dwelling clostridia in commercial powdered infant formulas - PubMedOutbreak Investigation of Listeria monocytogenes: Prepared Pasta Meals (June 2025) | FDAInvestigation Update: Listeria Outbreak, Supplement Shakes, February 2025 | Listeria Infection | CDCMoonlight Companies Voluntarily Recalls California-Grown Conventional Yellow and White Peaches Because of Possible Health Risk- Revised to Clarify Upc Codes; This Recall Has Not Been Expanded | FDAForeign Food Safety Inspections Hit Historic Low After Trump Cuts — ProPublicaCFIA monitoring U.S. move away from science-based decision making, documents show - The Globe and MailReview of the Boar's Head Listeria monocytogenes Outbreak - January 2025 | Food Safety and Inspection ServiceCooling Uncovered Foods at a Depth of ∼5.1 cm (2 in.) or Less Poses Little Risk of Pathogen Growth - PubMedrice - Risky or Not?Handwashing: Cool Water as Effective as Hot for Removing Germs | Rutgers UniversityADSquarespace — Squarespace makes marketing, customer management, and checkout effortless.

What is a day in the life of a content creator like? How do you balance your responsibilities as a creator with your work as a stylist behind the chair? And what does it take to amass a significant following on social media in the hair salon industry?  Our guest this episode is Alejandro Lopez, an incredibly talented stylist based in Orlando, Florida, with over 870K followers on Tiktok and 670K on Instagram as of April 2026.   Alejandro chats with Blake about his background in braiding, how he transitioned to vivid color work, and what his daily life is like as both a stylist behind the chair and content creator. LEARN MORE Follow Alejandro on Instagram, TikTok, and YouTube @artistic.aestheticss. This episode was produced by Erica Furgiuele. It was originally published in September 2024.  Get in touch with Summit and let us know what you think of the podcast or what topics you'd like us to cover next.     Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon. SUMM IT UP is now on YouTube! Watch extended cuts of our interviews at www.youtube.com/@summitunlockedFind host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at bevans@summitsalon.com. Visit us at SummitSalon.com to connect with others in the industry. SUMM IT UP is produced and edited by Andrea Muraskin. The executive producer is Tim Fisk.

Training a salon manager is one of the things salon owners often get wrong, and most don't realise it until they've already hired the wrong person, put them on payroll, but still end up doing everything themselves. In this episode, I share a five-step framework for getting it right, from figuring out whether your business can actually support a manager right now, to the mindset shift that changes everything about how you lead.By the end of this episode, you'll know exactly what to define before you hand anything over, why hiring another version of yourself backfires, and how to release control in a way that builds real capability over time. Done right, a great manager doesn't take things away from you. They give you your life back.WHAT YOU'LL LEARN:The two pillars that underpin good management, and why most people are usually only good at oneWhy you need to consider the size of your business before you hire anyone into a management roleThe case against hiring a mini you and what to look for insteadHow to train for outcomes, not just tasks, so your manager can think, not just tick boxesThe "let the leash out slowly" approach to handing over control without chaosWhy getting it out of your head and onto paper is the non-negotiable first stepEPISODE TIMESTAMPS[00:00] Introduction: The challenge of training a salon manager[00:30] Why hiring a manager isn't as simple as it sounds[01:19] The real question: how do you let go without losing control?[01:45] The two pillars of management: people skills vs systems[03:18] Why most salon owners lean heavily to one side[04:11] The moment you realise you need help[05:04] The fear of hiring and trusting a manager[06:00] The two biggest obstacles: no systems and financial pressure[06:40] Why most salons can't afford a non-producing manager[07:18] Delegating vs dumping chaos[14:49] Recap of the 5-step framework[15:41] Why a great manager gives you back your life[16:04] How to get helpRESOURCES MENTIONED IN THIS EPISODE:

The economics of running a salon have changed, and if your approach to training assistants hasn't changed with it, your margins are going to keep shrinking. In this episode, I answer the questions salon owners are actually grappling with right now: Is it still worth taking on apprentices, how quickly should they be contributing, and what does it look like when a salon actually gets training right?If you've been winging it or leaving it to chance, this episode gives you a clear framework and five practical takeaways you can act on straight away.IN THIS EPISODE:Why condensing the apprenticeship timeline isn't lowering standards, it's a financial necessityThe difference between income-producing and non-income-producing staff and why it mattersHow quickly a new assistant should be contributing to your salon revenue (and what to do if they're not)Why most salons' training problems are self-inflicted, and what good training ownership actually looks likeFive clear takeaways for building a structured, productive assistant pathway in your salonEPISODE TIMESTAMPS[00:00] Introduction[00:28] Can you condense a two-year apprenticeship without lowering standards?[01:21] How assistants contribute to revenue[02:41] Income-producing vs. non-income-producing staff[04:37] The shift required to make apprenticeships viable[05:40] A brief history of apprenticeships[09:00] Are employment-based salons restructuring the assistant pathway?[11:27] What the best salons are doing differently[12:33] Five takeaways for salon ownersWant MORE to help you GROW?

The three mustaches stock up on hairspray for a trip into the sordid underbelly of professional hairstylists. After spending 30 years clawing his way to the top of his industry, Fabio Sementilli was living the dream. He had a beautiful wife, a beautiful home, and a loving family that adored him. But that all came crashing down when the beloved celebrity hairdresser was brutally murdered in what appeared to be a botched home invasion. But, was he targeted at random, or did the intruders have more on their minds than making a quick buck?Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

The three mustaches stock up on hairspray for a trip into the sordid underbelly of professional hairstylists. After spending 30 years clawing his way to the top of his industry, Fabio Sementilli was living the dream. He had a beautiful wife, a beautiful home, and a loving family that adored him. But that all came crashing down when the beloved celebrity hairdresser was brutally murdered in what appeared to be a botched home invasion. But, was he targeted at random, or did the intruders have more on their minds than making a quick buck? Learn more about your ad choices. Visit megaphone.fm/adchoices

Most salon owners believe their biggest problem is not getting enough new clients, but what if that's not true? In this episode, I break down why focusing on client attraction alone is keeping you stuck, and what's really stopping your salon from growing consistently.I share the simple (but often overlooked) three-part marketing formula that every high-performing salon is built on. The reality is, most salons are already getting enough new clients, but they're losing them just as quickly. And that's where the real problem lies.If you're tired of constantly chasing new clients and want to build a salon business that grows predictably, with loyal clients who keep coming back, then this episode will shift how you think about marketing forever.IN THIS EPISODE:[00:25] What do you picture when you think of a million-dollar salon?[01:02] Why high-performing salons are simpler than you think[02:00] Why understanding the real problem matters before you hear the formula[03:06] The retention numbers that should stop you in your tracks[04:53] The three-part marketing formula[05:44] Where most salons drop the ball [07:59] Why the three pieces must work together, not in isolation[11:03] What million-dollar salons do differently[11:28] The importance of tracking your numbers[12:25] Industry benchmarks and what to aim for[12:53] Why you need to run retention reports by individual stylist[14:01] The marketing course, what's inside and how to join[17:06] Wrapping up, the formula, the course, and see you next weekRESOURCES MENTIONED IN THIS EPISODE:

The difference between a good salon and a world-class one isn't talent. It's standards, and the leadership to hold them.In this episode, I take inspiration from the Netflix series Being Gordon Ramsay and unpack what it really takes to build a world-class business, whether that's a restaurant or a salon. Because when you strip it back, the fundamentals are the same. It's not about talent alone. It's about standards, leadership, and the culture you create.I talk about the obsession with detail that separates good from exceptional, why leadership isn't always comfortable (but it is necessary), and how the best teams operate as a unit, not a group of individuals. These are practical insights you can apply immediately in your salon.IN THIS EPISODE:[00:00] Introduction and why this matters for salon owners[00:48] Lessons from The Bear and restaurant culture[02:21] Why Being Gordon Ramsay is worth watching[04:00] The 3 pillars: standards, leadership, and pride[04:31] Why standards, not talent, drive excellence[06:30] The power of attention to detail[07:40] Leadership, clarity, and responsibility[08:44] Finding the breaking points in your business[10:12] Respect for craft and raising standards[12:12] From employees to custodians of the brand[13:35] The big question: what are you building?WANT MORE TO HELP YOU GROW?

Instagram marketing for salons is constantly evolving, and if you're relying on strategies from even a year ago, there are changes you need to know about. In this episode, I'm joined once again by Instagram specialist Hayley Mears to unpack what's working on Instagram right now and what salon owners need to be doing differently in 2026.We dive into the simple three-step structure that every successful Instagram carousel needs, why hooks are more important than ever, and how to create content that people actually save and share. Because, as you'll hear, the algorithm has shifted and likes are no longer the metric that matters the most.We also talk about AI, why hashtags are becoming increasingly irrelevant, and how salon owners can use Instagram to amplify the one thing technology can't replace, the human experience. This episode is packed with practical ideas you can start using straight away.IN THIS EPISODE YOU'LL LEARN:✅ The 3-step structure every successful Instagram carousel needs✅ Why hooks are critical to getting people to swipe✅ Why the algorithm now values saves and shares over likes✅ Whether hashtags are becoming irrelevant✅ How to use AI without losing your authentic voice✅ Three practical Instagram strategies for salon owners in 2026EPISODE TIMESTAMPS:[00:05] Introduction to the episode and what listeners can expect[00:47] Introducing Instagram specialist Hayley Mears[02:00] The 3-step structure every successful Instagram carousel needs[04:49] Why writing a strong hook is the hardest part of a carousel[07:46] Calls to action that actually work on Instagram[11:33] Using AI for captions without losing your authentic voice[14:47] Why Instagram now rewards saves and shares over likes[21:42] Why Instagram is showing more content to non-followers[23:07] Are hashtags becoming irrelevant?[27:00] Three actionable Instagram strategies for salon owners in 2026RESOURCES MENTIONED IN THIS EPISODE:Join us on our upcoming free Salon Marketing Masterclass on 16th & 17th March. From Random Tactics to Fully Booked: How to Create a Salon Marketing System That Gets Clients In and Keeps Them Coming Back. SAVE YOUR SEAT 

In this Episode of the Hair Game Podcast, @itsjodiebrown, shares her journey from being a hairdresser to becoming a global marketing educator in the beauty industry. She discusses the evolution of her podcasting journey, the challenges faced by beauty professionals in marketing, and the importance of having a strong online presence. Jodie emphasizes the significance of Google Business listings and strategic content creation while also highlighting the unique experiences offered through her retreats in Italy. Throughout the conversation, she provides valuable insights and advice for beauty professionals looking to enhance their marketing strategies and grow their businesses.    Key Topics: • The Journey from Hairdresser to Educator • Transitioning to Marketing and Social Media • Facing challenges in the Beauty Industry • The Impact of COVID-19 on Career Choices • The importance of Having an Online Presence • The Retreat Experience in Italy • Future Trends in Marketing for Beauty Professionals   Video versions of our episodes are on our YouTube channel for you to watch!  https://youtu.be/2aCgAutjW0w Subscribe to our channel The Hair Game on YouTube and check out 'The Hair Game Podcast' playlist Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes!  Here's what you do: Scroll down to 'Ratings & Reviews' Click on the empty purple stars (5 is the best)! Click on 'Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US @thehairgamepodcast @salonrepublic @loveerictaylor

In this Episode of the Hair Game Podcast, @itsjodiebrown, shares her journey from being a hairdresser to becoming a global marketing educator in the beauty industry. She discusses the evolution of her podcasting journey, the challenges faced by beauty professionals in marketing, and the importance of having a strong online presence. Jodie emphasizes the significance of Google Business listings and strategic content creation while also highlighting the unique experiences offered through her retreats in Italy. Throughout the conversation, she provides valuable insights and advice for beauty professionals looking to enhance their marketing strategies and grow their businesses.  Key Topics: • The Journey from Hairdresser to Educator • Transitioning to Marketing and Social Media • Facing challenges in the Beauty Industry • The Impact of COVID-19 on Career Choices • The importance of Having an Online Presence • The Retreat Experience in Italy • Future Trends in Marketing for Beauty Professionals   Video versions of our episodes are on our YouTube channel for you to watch!  https://youtu.be/2aCgAutjW0w Subscribe to our channel The Hair Game on YouTube and check out 'The Hair Game Podcast' playlist Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes!  Here's what you do: Scroll down to 'Ratings & Reviews' Click on the empty purple stars (5 is the best)! Click on 'Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US @thehairgamepodcast @salonrepublic @loveerictaylor

Mike sits down with the dean and co-founder of Paul Mitchell Schools to talk about how an industry built on scissors, sinks, and human connection quietly shapes culture, opportunity, and second chances. Known by just about everyone who's met him as relentlessly—and genuinely—nice, Winn shares his improbable journey from former meth addict to one of the most influential educators in beauty, his deep commitment to philanthropy, and the philosophy behind his book Be Nice (or Else!). It's a conversation about redemption, dignity in work, and the unexpected people who end up running the world—one haircut at a time. Today's episode is sponsored by PureTalk.com/Rowe Save 50% off your first month! NetSuite.com/Mike Download their FREE business guide, Demystifying AI MDriveForMen.com Try Boost and Burn to aid energy, metabolism and fat burning MCSF.org/apply Check your availability and apply today!