Podcast appearances and mentions of Liane Davey

Join Liane Davey and me discuss the importance of healthy conflect in an organization. Liane Davey is the teamwork doctor. One of my favorite parts of this interview was when she explained her system of encouraging healthy conflict and the example she uses to explain how to work through the conflict. You can get the Magnetic Systems Method (and other systems guides) to find issues before they become expensive problems. 1. Importance of understanding different perspectives Karl and Liane discuss the challenges of teamwork, noting that cognitive biases and the tendency to overemphasize our own reality make it difficult to truly understand others' perspectives. They emphasize the need to create an environment where healthy conflict and tension can thrive, rather than avoiding conflict altogether. 2. Systematizing healthy conflict Liane explains the difference between "productive tension" and "unhealthy friction" in teams. She outlines an exercise to help team members understand the unique value they bring, the stakeholders they represent, and the tensions they are obligated to introduce. This allows teams to have constructive debates and discussions, rather than personal conflicts. 3. The three phases of decision-making Liane describes a three-phase approach to decision-making: 1) Deliberation, where healthy conflict and tension are encouraged, 2) Implementation, where team members must "disagree and commit" to the decision, and 3) Evaluation, where the decision is openly reviewed and assessed. She emphasizes the importance of maintaining the right level of conflict in each phase. 4. Managing thought load and productivity Liane shares her personal struggle with "thought load" - the combination of distraction, anxiety, and burnout that plagues many professionals. She outlines the systems she has put in place to manage her attention, anxiety, and energy, including a "Thought Load Planner" and various mindfulness practices. She emphasizes the importance of these strategies for improving productivity and overall well-being. 5. Closing and next steps Liane provides information on how listeners can connect with her further, including her website, YouTube channel, and LinkedIn presence. Karl thanks Liane for the insightful conversation and offers to provide feedback or connect her with potential guests for his podcast. Learn more about Liane Davey over at 3Coze. You can also connect with him on LinkedIn. As always, if you have any questions or want to submit an amazing guest for the podcast, just reach out to me on the Systematic Leader website, and I'll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Systematic Leader podcast on your favorite platform. Thanks!

Sales is more than just closing deals. It's about the journey, the connections made, and the lessons learned along the way. In this special year-end episode, host Will Milano looks back at the most impactful conversations of 2024 on Mental Selling, highlighting the episodes and ideas that shaped a year of growth and discovery. From uncovering the power of purpose-driven selling to navigating workplace conflict and fostering authentic relationships, this reflection brings together the strategies and stories that have resonated with sales professionals everywhere. Will revisits the key takeaways from guests who brought fresh perspectives to the art of selling and shares what these insights mean for the future of sales. In this episode, you'll learn: 1. How to build trust through authentic communication: Active listening and showing genuine care in every interaction lay the groundwork for trust and credibility with clients and colleagues. 2. Strategies for embracing conflict: Healthy conflict with clients or coworkers can lead to better solutions, stronger relationships, and a reputation for integrity. 3. Using confidence to fuel success: Confidence isn't just about what you sell—it's about knowing your value as a salesperson and creating meaningful connections through authentic selling. 4. Mastering the art of proactive engagement: Engaging early in the buyer's journey helps you frame problems and position yourself as a trusted advisor, creating more predictable and successful outcomes. Resources: Listen to Sell: How Your Mindset, Skillset, and Human Connections Unlock Sales Performance: www.listentosellbook.com Learn more about Integrity Solutions: www.integritysolutions.com/ Jump into the conversation: (00:00) Introduction (01:02) The core themes of 2024 (03:37) Lisa Earle McLeod on purpose-driven selling (05:25) William Vanderbloemen discusses habits of standout sellers (07:36) Meshell R Baker on confidence and value-first selling (09:58) Liane Davey on effective conflict resolution in sales (12:06) Matt Heinz shares strategies for engaging modern buyers (14:13) Allison Shapira on using authenticity to build trust in sales (15:56) Closing reflections and looking ahead to 2025 For more related content and information about improving sales performance, visit us at www.integritysolutions.com/

Does the thought of discussing politics with someone on "the other side" make you want to run the other way? Do your conversations devolve into heated arguments, leaving you frustrated and disconnected? Are you worried that political divides are harming your relationships and our sense of community?I've found it more challenging than ever to discuss politics with those who hold different views, and perhaps you feel the same way.That's why I'm inviting you to join me for a meaningful conversation with Liane Davey, author of The Good Fight, and Heather Hansen, author of Advocate to Win. Both are experts in effective communication and teamwork within the business world.Together, we explore how the same principles that drive successful collaboration and handling conflict in teams can be applied to civil conversations.My hope is that we can lessen the undercurrent of stress of these times. I'm convinced that creating a more inclusive and respectful atmosphere in our communities will help us heal these divides so that together, we can build the cohesion needed to tackle the big issues of our time.Listen in to learn:- Practical strategies for finding common ground- How to handle misinformation- How to know when a relationship is worth letting goJoin us for this enlightening conversation and be part of the movement toward a more connected, creative, and resilient society—where you feel safe to both listen and speak with confidence.Click here to check the full show notes

Navigating conflict with clients or colleagues can feel like a relentless challenge. In the high-stakes world of sales and leadership, mastering conflict management isn't just a skill—it's the game-changer that can elevate your success and deepen your relationships. In this episode, Liane Davey, an organizational psychologist and acclaimed author, joins us to reveal strategies to turn disagreements into opportunities for growth and innovation. She shares how understanding the roles and priorities of different stakeholders can tailor your approach to conflict resolution, the importance of active listening, understanding emotional dynamics, and strategies for saying “no” to clients in a way that fosters trust and opens the door to more constructive dialogue. In this episode, you'll learn: 1. Leveraging networks for enhanced credibility: Liane emphasizes the importance of leveraging both strong and weak ties in your network to boost your credibility in sales. These connections can offer novel perspectives and add significant value to your sales pitch. 2. Active listening and emotional understanding: In sales interactions, active listening and understanding the emotions, values, and beliefs of your customers are crucial for building trust and effectively communicating your message. 3. Healthy conflict for better decisions: Embrace healthy conflict in sales and leadership to help customers make better buying decisions. Reframe conflicts by focusing on advocating for the customer's needs rather than pushing your own agenda. Jump into the conversation: [00:00] Introductions [01:31] Why healthy conflict is a good thing [06:18] Why sales leaders should have coaching conversations about conflict [09:39] Strategies on how to say “no” [12:35] How to become more persuasive as a salesperson [21:33] The power of becoming more credible [26:14] Techniques for building and leveraging your network [30:32] Getting better at your strengths and bling spots [34:27] How time management benefits productivity satisfaction reduces stress Resources: Liane Davey's LinkedIn: https://www.linkedin.com/in/lianedavey/ Get your copy of “You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done”: https://www.amazon.com/You-First-Inspire-Along-Stuff/dp/B08DFHPMR7 Connect with us: Will Milano's LinkedIn: https://www.linkedin.com/in/willmilano More about Integrity Solutions: https://www.integritysolutions.com/

In this episode of the Future of Teamwork podcast, Dane Groeneveld interviews Liane Davey, the co-founder of Three Co's and author of 'The Good Fight.' They delve into the complexities of navigating difficult conversations within teams, the importance of embracing organic change within teams, and how to foster a culture of productive conflict. Davey shares insights from her career, including her fascination with team dynamics sparked by the Space Shuttle Challenger disaster. They discuss the need for better self-awareness among leaders, the value of celebrating failures as learning opportunities, and strategies for encouraging candor and curiosity in the workplace. The conversation highlights the significance of recognizing the human and organic nature of team dynamics, addressing the challenge of communication barriers at all levels of an organization, and the critical role of leadership in driving change.Key Takeaways:00:00 Introduction and Guest Presentation00:55 Liane Davey's Journey into Team Dynamics02:43 The Complexity and Dynamics of Teams04:31 The Organic Nature of Teams and Organizations07:52 The Impact of Leadership on Team Dynamics10:42 Promoting a Culture of Productive Conflict16:09 The Importance of Learning from Mistakes23:06 The Power of Asking the Right Questions23:41 The Role of a Coach in an Organization25:03 The Importance of Authentic Leadership25:45 Challenges Faced by Middle-Level Leaders26:57 The Art of Giving Feedback28:31 The Power of Questions28:50 The Downside of Traditional Brainstorming30:20 Managing Emotional Energy in Conversations33:13 The Importance of Self-Awareness in Leadership37:11 The Role of Curiosity in Leadership42:15 The Power of Vulnerability in Leadership42:53 Conclusion: The Importance of Hard Conversations

DMJ Ep 483 with Liane Davey-Conflict at work is healthy by Kirby Hasseman

Episode Notes In this week's episode, Liane Davey, leadership expert and author of "The Good Fight," joins Shannon and Rami on Workplace Hugs. The trio dives deep into the concept of productive conflict, challenging the common notion that disagreement is akin to rowing in opposite directions. Leanne introduces the TARP exercise, a unique approach to team dynamics, urging listeners to redefine their mindset about conflict. To learn more about Liane Davey and what she talked about on today's episode please visit https://www.lianedavey.com/guides/conflict-management/

Right now, if you're listening to this as it's published, you're in the middle of your 2023 holiday break, and as has been a tradition for us, we like to use these few weeks during the holidays to republish a few hidden gems you might have missed earlier in the year. Today, we're republishing an episode about “How to Have a Good Fight” from the Teamwork Doctor Liane Davey. Liane was our keynote speaker at skucamp and held the room spellbound with her talk on how to overcome negative workplace conflict and replace it with healthy conflict. Enjoy!

What are some of the things you can do as a leader to make your teams more effective? The major reasons why teams fail to be high-performing are alignment-related and dynamic-related issues. In this episode of the Inspirational Leadership podcast, I speak with Liane Davey about her experience working with teams and what leaders need to do to improve their team performance. For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges teams face – and how to solve them. Listen in to learn about the layers of trust and the critical role of trust in teams to make things easier. You will also learn the difference between tension and friction in conflict and the importance of being aware of healthy tension. Key Takeaways: How to eliminate inefficiency by getting better at time management and creating boundaries. How to be a vulnerable and accountable leader to earn confidence and connection from your team. How to be aware of healthy tension and properly recognize friction and shut it down. How productive conflict enhances psychological safety and strengthens team relationships. Standout Quotes: “We need to address meetings and email problems so that we can create space for focus and flow.”- Liane Davey [16:29] “The more productive conflict we have, the higher the psychological safety gets because people learn that they can come out the other side and the relationship will be stronger.”- Liane Davey [33:01] ⇢ Get full show notes and more information here: https://bit.ly/PodcastLianeDavey  

Do you trust the people you work with? Without trust, organizational psychologist Liane Davey says it's hard to have the two key ingredients for any healthy team: effective communication and productive conflict. Davey takes questions from listeners who are struggling to build trust at work. She offers advice for what to do when your new boss doesn't trust you, or when you want to earn the trust of people who work for you. Key episode topics include: leadership, emotional intelligence, managing people, managing yourself, trustworthiness, managing up, communication, conflict. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original Dear HBR episode: Building Trust (2019)· Find more episodes of Dear HBR.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Host Kim MacDonald's guest in this episode is Dr. Liane Davey, author of The Good Fight and specialist in workplace team leadership, behavioural dynamics, and team functioning. Liane works with global companies to not only change business success, but change mindsets, and build new skills that result in sustainable workplace change. They discuss the impacts of leader action and attention, communications and expectations, work design, workload and a new risk area called "thought-load". Each of these are essential considerations in executing either the Canadian National Standard for Workplace Psychological Health & safety or the ISO45003 standard. Liane shares how a leader's understanding of their own behaviour, including what they are rewarding, either intentionally or unintentionally, has a significant impact on psychological health and safety, the culture and outcomes. Liane shares a set of practical evidence-based actions that will make the biggest positive difference in team functioning, employee anxiety, and overall mental health, and your own productivity, along with the 1 thing she wants team leaders to do differently.

Episode Summary Liane Davey is an author, keynote speaker and team effectiveness advisor. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok.She helps teams have the conversations that will create business breakthroughs. Who's your ideal client and what's the biggest challenge they face? What are the common mistakes people make when trying to solve that problem? What is one valuable free action that our audience can implement that will help with that issue? What is one valuable free resource that you can direct people to that will help with that issue? What's the one question I should have asked you that would be of great value to our audience? When was the last time you experienced Goosebumps with your family and why? Liane Davey: Make Teamwork Work Get in touch with Liane: LinkedIn, YouTube Learn more about how Uwe helps in-demand professionals and their VIPs to enjoy Unshakeable Two-getherness in their relationship (plus more free time and zero guilt). Or when you feel you'd be interested in working together you can Book A Chat With Uwe

An outtake from our full interview with Liane Davey, author of 'The Good Fight'. In this outtake Liane shares how four levels of team trust can be experienced in hybrid work environments. https://www.lianedavey.com/building-trust-in-remote-and-hybrid-teams/

We explore the tension behind the return to the office and discover ways to engage in the conflict with team effectiveness expert Liane Davey. In this discussion, we think through ideas about what is happening in our Canadian landscape around hybrid work and what responsibilities individuals have , beyond the task of work, toward their team and organization. Liane Davey is a New York Times Bestselling author of three books, including TheGood Fight: Use Produc3ve Conflict to Get Your Team and Your Organiza3on Backon Track and You First: Inspire Your Team to Grow Up, Get Along, and Get StuffDone. She is a contributor to the Harvard Business Review and frequently calledon by media outlets for her experience on leadership, team effecEveness, andproducEvity. As the co-founder of 3COze Inc., she advises companies such asAmazon, TD Bank, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. inOrganizaEonal Psychology.Team Check-in Activities available at: https://www.lianedavey.com/wp-content/uploads/2022/02/3COze-Team-Check-in-Tools-universal.pptx

Welcome to foHRsight – a podcast about making work better brought to you by future foHRward.Today's episode we get to chat with Liane Davey who is bold mission to radically change how people communicate, connect and contribute so they can achieve amazing things together!They have an energizing conversation (filled with some fantastic metaphors) about hybrid work, the return to office and what has changed for leaders and organizations. She introduces us to a new term for leaders - performance permanence where they don't believe their people are being productive – and encourages all leaders to think about defining performance outcomes more broadly.They dig deep into productive tension, healthy conflict based on insights from Liane's 2019 book The Good Fight. They also talk about the importance of building trust through community when it comes to team effectiveness and the role HR can play in building productive conflict.They also explore burnout inspired by Liane's campaign NO-vember and she offers some of her favourite productivity hacks.You can access the video about Liane's bullet journal here - https://www.lianedavey.com/bullet-journaling-for-busy-professionals-2/.And you can get access to all of Liane's other work here - https://www.lianedavey.com/.Quick reminderDon't forget to sign up for our weekly newsletter foHRsight at www.futurefoHRward.com/foHRsight.Follow us on LinkedIn:Mark - www.linkedin.com/in/markedgarhr/Naomi - www.linkedin.com/in/naomititlemancolla/future foHRward - www.linkedin.com/company/future-fohrward/And on Instagram - www.instagram.com/futurefohrward/And finally big shout out to our Producer Emily Milling at The Ultimate Creative for making us sound great! Learn more here - https://emilymilling.com/foHRsight+ is a private digitally-powered community for forward thinking senior HR leaders committed to making work better. Sign up here to join us at our virtual Open House on March 7th and here to express interest in the next cohort!Support the show

Wow! What a treasure trove of helpful information about productive conflict. Liane Davey talks with clarity, authenticity, and grounded daily evidence of conflict in all the various forms it takes. We ALL have to deal with conflict which is about incompatibility at all levels. Liane talks about “optimizing tension versus friction”. Please join us as we discuss the conflicts caused by “the return to office”, as a leader how to give effective feedback, and the pros and cons of ‘remote' conflict and ‘old fashioned managers'! We finish with a fascinating perspective on what Liane calls the “Dragon breathing fire as they protect their treasure.' Biography Liane Davey is a New York Times Bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track and You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done. She is a contributor to the Harvard Business Review and is frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity. As the co-founder of 3COze Inc., she advises companies such as Amazon, TD Bank, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology.

60. Conflict Can Be Good (with Liane Davey) For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets for her expertise on increasing productivity, enhancing engagement, developing leaders, and as one client put it, “dealing with the damn drama!” In this episode:  Liane shared a summary of her new book, The Good Fight, and what readers will learn by reading it. What causes conflict with leaders and teams in companies today. Ways to build trust with team members when they are remote and have cultural differences. The difference between being conflict averse vs. avoidant. The guide to the list of bosses on her website to help leaders if they work for one of those types. She walked through her tools from the book - the U tool and the Tarp tool. We discussed the last chapter of the book on conflict at home. Information on Liane, her books, and all her resources:   www.LianeDavey.com The Book that Liane Recommends: Wonderhell by Laura Gassner Otting The Visibility Factor Podcast is brought to you in part by the 90-day Visibility Breakthrough Accelerator program. Do you believe deep down inside that you can have a bigger career, but you don't know how to get there? This 90-day program is a powerful experience that is unique to you and provides dedicated time to focus on your specific challenge. This dedicated time will help you see new possibilities, recognize your strengths, and take away key insights that can be leveraged immediately.  Are you ready to create a breakthrough for yourself? If you are interested in learning more, visit: susanmbarber.com/visibilitybreakthroughaccelerator/ Thank you for listening to The Visibility Factor Podcast Check out my website to order my book and view the videos/resources for The Visibility Factor book. As always, I encourage you to reach out! You can email me at hello@susanmbarber.com. You can also find me on social media everywhere – Facebook, LinkedIn, and of course on The Visibility Factor Podcast! I look forward to connecting with you! If you liked The Visibility Factor, I would be so grateful if you could subscribe and rate it where you listen to podcasts! It helps the podcast get in front of more people who can learn how to be visible too! Thank you to the team at Sheep Jam Productions for the amazing support of The Visibility Factor Podcast! 

https://fellow.app/supermanagers/liane-davey-trust-is-a-four-layer-cake-why-we-cant-avoid-uncomfortable-conversations/ Team misalignment can often disguise itself as trust and dynamic issues. So how can managers and leaders ensure their teams are aligned and trust one another?  In episode #146, Liane explains the conflict debt that occurs when we avoid necessary, uncomfortable conversations. Liane Davey is the author of the book “The Good Fight” and is known as the “teamwork doctor” and has over 25 years of experience working with hundreds of team to help them achieve high performance.  Liane shares how she approaches dysfunctional teams, why trust is a four-layer cake, and why there is no such thing as being fair as a manager.  Tune in to hear all about Liane's leadership journey and the lessons learned along the way! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [4:19] Conflict debt [17:55] One-on-one meetings  [21:25] Dysfunctional teams  [26:34] Trust building  [37:03] Being fair as a manager  [40:09] Returning to office  [46:05] What is worth fighting for?  RESOURCES MENTIONED IN THIS EPISODE: https://www.lianedavey.com/  Watch her video on 1 Yes and 3 Less Follow Liane on Twitter Read Made to Stick by Chip and Dan Heath Subscribe to the Supermanagers TLDR newsletter

Welcome to foHRsight – a podcast about making work better brought to you by future foHRward.Today's episode we get to chat with Liane Davey who is bold mission to radically change how people communicate, connect and contribute so they can achieve amazing things together!They have an energizing conversation (filled with some fantastic metaphors) about hybrid work, the return to office and what has changed for leaders and organizations. She introduces us to a new term for leaders - performance permanence where they don't believe their people are being productive – and encourages all leaders to think about defining performance outcomes more broadly.They dig deep into productive tension, healthy conflict based on insights from Liane's 2019 book The Good Fight. They also talk about the importance of building trust through community when it comes to team effectiveness and the role HR can play in building productive conflict.They also explore burnout inspired by Liane's campaign NO-vember and she offers some of her favourite productivity hacks.You can access the video about Liane's bullet journal here - https://www.lianedavey.com/bullet-journaling-for-busy-professionals-2/ .And you can get access to all of Liane's other work here - https://www.lianedavey.com/.Quick reminderDon't forget to sign up for our weekly newsletter foHRsight at www.futurefoHRward.com/foHRsight.Follow us on LinkedIn:Mark - www.linkedin.com/in/markedgarhr/Naomi - www.linkedin.com/in/naomititlemancolla/future foHRward - www.linkedin.com/company/future-fohrward/And on Instagram - www.instagram.com/futurefohrward/And finally big shout out to our Producer Emily Milling at The Ultimate Creative for making us sound great! Learn more here - https://emilymilling.com/foHRsight+ is a private digitally-powered community for forward thinking senior HR leaders committed to making work better. Sign up here to join us at our virtual Open House on March 7th and here to express interest in the next cohort!Support the show

Today, we talk with Liane all about conflict: how to do it right, how to channel it for good, how to not let conflict become a debt snowball, and how to flip the fight for good!

Did you get a new boss for the new year? With turnover still high, and many people seeking out new jobs, it's not uncommon to walk into work and find out a new person is leading your team. Wall Street Journal reporter Chip Cutter tells us about the challenges these new bosses face, and why some are struggling. Then, teamwork doctor Liane Davey gives us the tips to figuring out what makes your new boss tick, and how you can help them while also helping yourself get on their good side.  Send us your stories about work and careers! Email aswework@wsj.com, or leave us a voicemail at 212-416-2394. Further Reading:  The War to Define What Work Looks Like  What ‘Get Into a Fistfight' and Bosses' Other New Year's Resolutions Mean for You  The Workplace Report  Careers Newsletter  Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on the Leadership Tales Podcast, we're presenting a special bonus episode looking back at some of the highlights from our previous series. We've had a lot of fascinating guests on the show, and I want to highlight a few of what I think are the greatest moments we've had over the podcast's run. So, we've gone back and found some of the best clips from Series One and Series Two and have compiled them together for this special episode.This episode features highlights from Andy Sleigh, Liane Davey, Caustan de Riggs, Jamie Smart, Andrew Webster, Maureen Finn, Brian Beckom, Peter Lederer, Sara Milne Rowe, and James Turner. Join us next week for the Best of Series 3!

Liane Davey discusses how to ease the friction of conflict to make way for more productive conversations.— YOU'LL LEARN — 1) Why facts won't solve a conflict—and what will2) How to productively respond to harsh criticism 3) What most people get wrong about feedback Subscribe or visit AwesomeAtYourJob.com/ep827 for clickable versions of the links below. — ABOUT LIANE — Liane Davey is a New York Times Bestselling author. Her most recent book is The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. She is a contributor to the Harvard Business Review and is called on by the media for her leadership, team effectiveness, and productivity expertise. As the co-founder of 3COze Inc., she has companies such as Amazon, RBC, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology. • Book: The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track• LinkedIn: Liane Davey• Website: LianeDavey.com— RESOURCES MENTIONED IN THE SHOW — • Tool: The Birkman Method• Book: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) by Marshall Rosenberg and Deepak Chopra• Book: Never Split the Difference: Negotiating As If Your Life Depended On It by Chriss Voss and Tahl Raz• Past episode: 552: The Foundational Principle that Separates Good Leaders from Bad Ones with Pat Lencioni• Past episode: 770: How to Become the Manager that Your Team Wants with Russ LarawaySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

102. Liane Davey - The Cardinal Rules of Conflict “The number one (mistake on teams) is they fight for their own truth before fighting for the other person's truth.” - Liane Davey Liane Davey Guest Bio: Liane has never climbed Mount Everest (and never will). So far, she's never been in space. She doesn't even have an Olympic gold medal (although she did win the grade 9 Phys Ed award). But the prize for solving the most difficult team challenges is named after her (no, not really, but someday it probably will be). For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets, including CNN, NPR, USA Today, The Globe & Mail and Forbes, for her expertise on increasing productivity, enhancing engagement, developing leaders, and as one client put it, “dealing with the damn drama!” As a keynote speaker, Liane has spoken for audiences as big as 2000 and as intimate as 20.  Regardless of the size, she delivers the perfect combination of education and entertainment that leaders and teams need to get unstuck and make an impact on their organizations. She gets even the most serious audiences laughing by telling it like it is—including stories about many of the unbelievable situations she's experienced working with (and on) teams. (And, by the way, she's not afraid to admit that she learned most of these lessons the hard way). In between the laughter and stories, she provides a proven model and framework, along with the latest research, so that attendees walk away with the tools to start making their teams better from the moment they leave the room. Liane's clients include Amazon, Walmart, TD Bank, RBC, AMD, Google, Bayer, KPMG, Aviva, Maple Leaf Foods, and SONY Interactive Entertainment. Liane has experience and expertise across a wide range of industries, but with each client, she customizes her keynotes so that your audience feels like she “gets” you and has been working with your organization for years. R.O.G. Takeaway Tips: Do less. (One Yes, Three Less)  Be kind, not nice.  Work on your credit rating by understanding others better through curiosity. Validate others.  Don't break any of the three Cardinal Rules: 1. Don't tell others what they think. 2. Don't tell them who they are. 3. Don't tell others how/what they feel.  Resources: www.LianeDavey.com Liane's Book - The Good Fight Liane Davey on LinkedIn (In/lianedavey) 1 Yes and 3 Less You Aren't Strategic Enough - YouTube How to Prevent Conflict on Your Team - YouTube Conflict Resolution in the Workplace: Task-Based Conflict The Steps to Resolve a Conflict at Work Productive Versus Unproductive Conflict Resolution Network Diversity Index Quiz Coming Next: Episode 103, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy. Topic: Benefit of the Doubt. Credits: Liane Davey, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

101. Gratitude Quote from Interview: “In a series of experiments, it was discovered that hearing “thank you” from a supervisor gave people a strong sense of both self-worth and efficacy. The study also reveals that the expression of gratitude has a spillover effect: People become more trusting with each other and more likely to help each other out.” - Shannon Cassidy Host Bio:  Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.  Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Bridge Between, Inc. provides two free quizzes to help leaders realize their current state as a Generous Leader and how to diversify their networks. Check them out!  Generous Leader Network Diversity Index R.O.G. Takeaway Tips: Express your appreciation. Thank others specifically for why you appreciate them.  Please don't just include what they do. Appreciate them for who they are.  How, when they bring their strengths to work, everyone benefits.  Resources: Take an EQ self-assessment Emotional Intelligence by Daniel Goleman Network Diversity Index Quiz YouTube Channel R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Episode 102, we will be joined by Dr. Liane Davey, The Cardinal Rules of Conflict Until then, stay generous everyone!  Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

In this HRchat episode, we consider the challenges of making hybrid teams work and better ways to communicate to help you prioritize what matters the most to the success of your business.The guest this time is Liane Davey, a New York Times Bestselling author of three books. Liane's books include The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track and You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done. She is a contributor to the Harvard Business Review and is frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity. Liane has a Ph.D. in Organizational Psychology and, as the co-founder of 3COze Inc., she advises companies such as Amazon, TD Bank, Walmart, UNICEF, 3M, and SONY. Questions For Liane Include:You were part of the senior leadership team at LHH Knightsbridge for over a decade. What are you most proud of from your time there and how did it help shape what you do today?In a post called Overcoming the Challenges of Hybrid Teams, you say "hybrid teams will create different experiences for people on the same team and the implications could be profound. Ultimately, I believe that hybrid is the best answer." Why are hybrid teams the way forward and has it been a bumpy transition for the companies you work with so far? In another post from Oct 2022 called Managing the Stress of Feeling Overwhelmed, you offer strategies to prevent, recognize, or address the stress that comes from being overwhelmed. Can you share some of these strategies with our listeners?For those employees feeling overwhelmed, how can they have powerful conversations with their bosses to prioritize their tasks? You've said, "we aren't doing a good job with conflict. We keep trying to out-smart, out-evidence, or out-fact people. Facts don't solve fights". How can HR and leaders listen more effectively to uncover an employee's values and beliefs and better understand how a situation is threatening them? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   

Join Laura Gassner Otting as she hosts this episode of LGOtv with special guest, Dr. Liane Davey.Dr. Liane Davey - Conflict Coach, High Tea Lover, Watercooler Psychologist Liane Davey is a New York Times Bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track and You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done. She is a frequent contributor to the Harvard Business Review and frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity.As the co-founder of 3COze Inc., she advises companies such as Amazon, TD Bank, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology.1:19 Ladies & Gentleman, Dr. Liane Davey.2:14 I'm conflict adverse but I'm not shy to defend someone I love.4:37 We are pugilistic when it comes to defending outside our tribes.6:04 Canadians do have conflict, it's just very passive aggressive. 8:39 Thinking about conflict like exercise: I don't like doing abs - but I know it will make me stronger so I need to just do them. I don't need to LIKE conflict, I just need to do it.9:02 Conflict averse vs. conflict avoidant. 14:26 Don't just rush into the answers when someone comes to you with a problem. 16:27 Start with “What's the problem?” and then leave some space. 18:03 How do you determine what someone's appetite for a solution is?20:43 What do you need? Validation or Resuscitation?23:40 The problem with “Let's agree to disagree.”26:50 How do we get into conflict debt - and how do we get out of it?32:10 Manager and Leader are not the same role. 38:00 LGO's most abusive management story.40:47 Tension vs Friction.42:09 Is this a meeting or a tea party?49:06 Am I letting people on my team add value?51:57 The role of conflict in the virtual workplace.56:44 Great feedback needs to be concrete. 58:42 The LBD of feedback.https://www.instagram.com/lianedavey/https://www.facebook.com/DrLianeDaveyhttps://www.linkedin.com/in/lianedavey/https://twitter.com/LianeDavey

Conflict is now seen as a negative trait in the professional world. Moreover, it is believed disagreements poison productivity, morale, and a good work environment. Yet, our teams and organizations need healthy debates to get things done. However, as humans, we tend to put off and avoid the tough choices that must be made, so we accrue conflict debt. As a result, our businesses are losing productivity, creativity, and edge in the marketplace. On the other hand, individuals also bear the costs of stress, exhaustion, and stress-related health problems.[00:17] Motivation- Liane shares her life's motivations and the key points she wants to convey to the audience during the conversation.[02:05] Conflict- While organizations require conflict, most of us avoid it. Liane reveals more about how this turns out to be negative.[04:02] Signs - Liane analyzes conflict debt indicators at the corporate, team, and individual levels. [08:34] Healthy Conflict Environment - Liane describes how each of us contributes to creating this healthy conflict environment.[09:35] Three Ways – Liane investigates the concepts of avoidance, opposition, and friction in depth.[13:18] Country Level – Liane evaluates the effect of conflict avoidance at the national level.[17:19] Social media – We discuss how social media impacts our lives in various ways.[22:01] Conflict Avoidant- Liane shows how we get hardwired to avoid confrontation, how we can rewire ourselves, and how we can teach our children not to fear conflict.[34:05] Reach the Bottom - When faced with this dilemma, we instantly leap to the solution and say, "Well, here's how to solve it." However, we have not yet reached the bottom of the issue, which usually backfires on us. Liane elaborates on this further.[47:53] Four Quadrants – Liane explains in broad terms a four-quadrant chart with two dimensions: fulfilling one's own needs and the needs of others.[57:05] Types of People - When it comes to conflict, there are three distinct types of individuals. Some view conflict as harmful and unpleasant. Some believe that conflict promotes better understanding and outcomes, while others believe it is vital but tasteful. Liane explores these three categories of individuals. [01:09:19] Open Line of Communication – Liane outlines how we should handle conflicts and the significance of maintaining an open line of communication. [01:14:56] Trust - As a follow-up to her explanation of how to develop an open line of communication, Liane describes how to establish trust. [01:19:45] Dive Deep – Liane points out why we need facts, information-derived insights, emotions, and values to get to the heart of the problem. [01:32:27] U Tool - Liane discusses U Tool and how we may utilize it in our companies. [01:46:04] Conflict Strategies - Liane explains how to turn conflict into a habit rather than an occurrence and create frequent, low-impact, healthy, productive conflicts on a team.Resources:Mentioned in the episode:The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track: goodreads.com/book/show/44554856-the-good-fightNever Split the Difference: Negotiating As If Your Life Depended On It: goodreads.com/book/show/26156469-never-split-the-difference?from_search=true&from_srp=true&qid=IFylk95YSJ&rank=1Connect with Liane:LinkedIn: linkedin.com/in/lianedavey/?originalSubdomain=caWebsite: lianedavey.com/

How do you prevent a $7 conflict from becoming a $140 one? Liane Davey is the co-founder and principal of 3COze, a consulting firm focused on leadership and team building. In this interview we discuss how to handle conflict, everything from setting expectations with your team or bandmates, whether you should have written agreements, how to approach someone when a conflict arises, and the concepts of accountability and conflict debt. YouTube Twitter Facebook Website Presented by Bandzoogle Bandzoogle is an all-in-one platform that makes it easy to build a stunning website for artists. Bandzoogle is also offering to all our listeners 15% off the first year of any subscription. Just enter the promo code “8020show”. Follow 80/20 Records: Instagram TikTok LinkTree 8020records.com We would love to hear from you! Please give us a review, this really helps get others to listen in. Any suggestions on how we can improve? DM us on Instagram, TikTok, or Facebook. You can also email us at info [at] 8020records.com. Intro music: ‘Somebody' (Instrumental) by The Runner Up Outro music: ‘Let's Ride' (Instrumental) by Gabe Kubanda Host: Mike Zimmerlich Produced by: 80/20 Creative (80/20 Records) Post-Production: EarthtoMoira Tags: Music Interview Business Industry Podcast Bandmate Teammate Resolution Conflict

Here to discuss her highly recommended book The Good Fight, Liane Davey shares her expertise in the area of conflict and conflict resolution. Liane is a very successful author, keynote speaker, and business consultant and an expert in the space of building high performance teams. Creating a winning team is what this podcast is all about and I am delighted to have this conversation with Liane.

Here to discuss her highly recommended book The Good Fight, Liane Davey shares her expertise in the area of conflict and conflict resolution. Liane is a very successful author, keynote speaker, and business consultant and an expert in the space of building high performance teams. Creating a winning team is what this podcast is all about and I am delighted to have this conversation with Liane.  In today's episode, we discuss the things that hold teams back from growth and the concept of conflict debt. Why is talking about conflict so uncomfortable? Why are we so slow to have conflict? Liane shares the psychology behind this and also discloses how healthy conflict can benefit leaders and all team members. As leaders, how we deal with conflict can make or break the organization, so listen to find ways to improve your skills in this area and find ways to keep your business moving forward. What We Talked About in This Episode: Liane's Background and John's Praise for Her Work Experience Working Alongside Her Husband Why We Avoid Conflict Organizations Don't Tend to Know How to Deal with Conflict How to Have Healthy Conflict The Ways Conflict Can Be Healthy For Organizations Exercises Liane Uses as a Consultant The Good Fight Starts Long Before the Conversation Digging Into More Conflict Through Lack of Communication Expedience is Rewarded Rather Than Effective Strategies The Distinction Between Workload and Thought Load How Leaders Are Failing Out of Fear The Effect of Selfishness Among Leaders The Topic of Neurodiversity Creating Understanding Environments Teams Tuning Into Each Other's Emotional State Liane's Book Recommendation and Daily Rituals About Our Guest: For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets, including CNN, NPR, USA Today, The Globe & Mail and Forbes, for her expertise on increasing productivity, enhancing engagement, and developing leaders. Connect with Liane Davey: Liane Davey's Website The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track by Liane Davey Facebook Twitter LinkedIn Connect with John Murphy: LinkedIn Twitter YouTube Facebook If you liked this episode, please don't forget to subscribe, tune in, and share this podcast. Thanks for tuning in!

This is episode 505. Tips for sales career success. Read the complete transcription on the Sales Game Changers Podcast website. LIANE'S TIP: "Pick one spot where you're in conflict debt. Maybe it's one specific person on the customer's team. Maybe it's somebody in your family, whoever. I want you to pick one conflict debt and I want you to go and create a space for a conversation. I want you to focus exclusively on, how do I get their truth to come out of my mouth to the point where their response is yes? From there, you can keep going but I want you to pick one where you go, you know what? When she was talking about conflict debt I was getting a little uncomfortable because that's me, and I want you to go get out of that debt."

If we're going to get through this, we need to manage conflict as best we can. That's why it's so important to listen to Liane Davey. She is an organizational psychologist who advises leaders on both strategy and team effectiveness. In our conversation we talk about why we're biologically wired to avoid conflict (see, it isn't just me!); the price we pay for accumulating “conflict debt”; the delusion of “picking your battles”; when sweating palms can be helpful; and how to best harness the power of validation and reciprocity.

The toxic workplace - every employee's worst nightmare. From difficult bosses to annoying coworkers and outrageous clients, workplace toxins drain our energy, inhibit our work, crush our spirits and diminish our productivity. In today's episode, Dr. Liane Davey offers powerful and straightforward techniques for taking control of those toxins and creating healthier conditions that allow us to do and feel our best. If you're struggling with your boss, your coworkers, your customers or even yourself, you'll find great suggestions here to make your workplace -- and your work life -- less toxic. ABOUT LIANE DAVEY: For the past 25 years, Dr. Liane Davey has researched and advised teams on how to achieve high performance. As the co-founder of leadership advisory 3Coze, she's worked with hundreds of organizations, including 26 global Fortune 500 companies (and counting), to develop solutions that help teams thrive. Beyond her work in the boardroom, Liane is a New York Times bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets, including CNN, NPR, USA Today, The Globe & Mail and Forbes, for her expertise on increasing productivity, enhancing engagement, and developing leaders. Website Book: The Good Fight LinkedIn

As we head into our 3rd year of the pandemic, there is a greater need to talk about how the “new normal” isn't actually “new” anymore or for that matter, feeling anything like “normal” at all. In this podcast, “Teamwork has Changed Forever”, I speak with Liane Davey, Team Advisor and Best Selling Author of “The Good Fight” about some of the common challenges we're seeing with hybrid and remote teams: managing & coaching remotely, team conflicts & workplace toxicity and the ever elusive: work/life balance. Join us for a great conversation!

The co-founder of 3Coze and best-selling author, Dr. Liane Davey, joins Dan Pontefract to discuss toxins in the workplace. In this episode, Liane outlines five key workplace toxins and provides wonderful insights on how they can affect your overall happiness and performance. The toxins are: • Toxic policies & processes (e.g. scheduling, decision-making, compensation, etc.) • Toxic culture (the norms – how we as a collective at work behave) • Toxic bosses and leaders (those who support the team member) • Toxic co-workers (peers) • Toxic customers (the firm's clients)

For someone that is conflict-avoidant, today's guest Liane Davey has devised some powerful systems we can all use to help facilitate productive conflict at work. Liane is a New York Times Bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team. She is a regular contributor to the Harvard Business Review and has a Ph.D. in Organizational Psychology. She is also the co-founder of 3COze Inc., where she advises on strategy and executive team effectiveness at companies such as Amazon, Walmart, and Google.  In this fascinating conversation, we dive into the power of constructive language, turning a weakness into a strategic advantage, embracing productive tensions – and why she is often referred to as the Water Cooler Psychologist. Links mentioned https://www.amazon.co.uk/Leadership-Gap-What-Between-Greatness/dp/1101981350/ (‘The Leadership Gap' by Lolly Daskal) https://www.amazon.co.uk/You-First-Inspire-Along-Stuff/dp/1118636708 (‘You First' by Liane Davey) https://www.amazon.co.uk/Good-Fight-Productive-Conflict-Organization/dp/198902520X/ (‘The Good Fight' by Liane Davey) https://www.amazon.co.uk/Atomic-Habits-Proven-Build-Break/dp/B07J1XQSNK/ (‘Atomic Habits' by James Clear) https://www.amazon.co.uk/Be-More-Pirate-Take-World/dp/0241307880/ (‘Be More Pirate' by Sam Conniff Allende) https://hbr.org/2013/12/on-a-terrible-team-maybe-youre-making-it-worse (On a Terrible Team? Maybe You're Making It Worse by Liane Davey – HBR) https://www.lianedavey.com/ (LianeDavey.com) https://www.linkedin.com/in/liane-davey-2574911/ (Liane's LinkedIn)

My guest today is Dr. Liane Davey - a New York Times Bestselling author, Harvard Business Review contributor and the host of the ChangeYourTeam blog. Liane is also the co-founder of 3COze Inc., a company that helps organizations make teams more effective. Some of their clients include Amazon, Walmart, Aviva, TD Bank, and SONY PlayStation. I invited Liane to be a guest on my show to discuss the challenges of team building, especially during “The Great Resignation”. I wanted to know what businesses can do to help their teams stay connected while working from home. And I was curious to get her POV on why a healthy corporate culture is important in developing a strong brand.

You've probably seen it in the headlines before: we are more polarized than ever. Politics, the climate, the shape of the Earth — people are disagreeing about all of it, and that can take a real toll on our everyday lives, at work and home. So, how do we deal with all these polarizing beliefs? For that, we're turning to Liane Davey (MASc '95, PhD '99). Known as the "teamwork doctor," she's advised hundreds of teams on how to work together effectively. And her newest book, The Good Fight, is all about conflict. Watch the video to hear her advice on how we can disagree with others in a more productive way.

This is a continuation of last week's conversation with Liane Davey regarding her book; The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. This discussion reflects on the, "bonus chapter", conflict at home.   More information at: www.ericbrooker.com  www.lianedavey.com & The Family Meeting Reference: https://bit.ly/3jLjHMF

Liane has never climbed Mount Everest (and probably never will). So far, she's never been in space. She doesn't even have an Olympic gold medal (although she did win the grade 9 Physical Education award). But the prize for solving the most difficult team challenges is named after her (no, not really, but someday it probably will be). For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. learn more at ericbrooker.com and lianedavey.com  

Do you know how to say something nice? It’s not as simple as throwing a thumbs up and running. Giving someone feedback or a compliment can be awkward. We’re going to explore how to give a genuine compliment, in a way that makes you AND the person your complimenting feel really damn great. Links Liane Davey PHD, How To Say Something Nice; Learn how to deliver positive feedback for maximum impact. http://bit.ly/compliments-impact Liane Davey in Instagram @lianedavey Follow us on Instagram @thespace_podcast Review The Space on Apple Podcasts https://bit.ly/review-the-space Credits Host: Casey Donovan @caseydonovan88Content: Amy Molloy @amy_molloyExecutive Producer: Elise CooperEditor: Adrian WaltonSee omnystudio.com/listener for privacy information.

Hello my friends! How are you today? I am great! Today is a busy day for me in a good way and I'm going to hot today later today and then tonight I am indulging in a virtual immersive theater experience from Candle House Collective called Good Morning. Candle House collective, their tag line is immersive theater on the other end of the line, and the way they talk about their work is: Candle House Collective creates immersive theatre, performed for one audience member at a time. Our work is typically remote/telephonic, inviting participants worldwide to explore deeply human stories and connections. So it's an experience over the phone, with voices and text. Candle House Collective creates immersive theatre, performed for one audience member at a time. Our work is typically remote/telephonic, inviting participants worldwide to explore deeply human stories and connections. It's 1:1 experience and I'm gonna tell you, I'm kind of nervous.  The whole phone call thing is throwing me. It's like I've experienced so many different immersive shows in person, so I've built my confidence there. And also you can see people's faces and react to nuanced emotions in a person and over the phone I can't do that, we can't do that right. So I'm nervous that somehow I'm not gonna do it right. And I'm also excited because the reviews for this show have been really great. So wish me luck my friends and I promise to tell you ALL ABOUT it! Today I have an incredible guest for you all, her name is Liane Davey. Liane Davey is a New York Times Bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track and You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done.  Known as the Water Cooler Psychologist, she is a regular contributor to the Harvard Business Review and frequently called on by media outlets for her experience in leadership, team effectiveness, and productivity.  As the co-founder of 3COze Inc., she advises on strategy and executive team effectiveness at companies such as Amazon, Walmart, TD Bank, Google, 3M, and SONY.  Liane has a Ph.D. in Organizational Psychology.  We talk about how we, as women, can use the power of our voice in life, in leadership, at work, and in the world. Liane gives us time-tested tips to help us harness the power of our voice as women to advance our causes in the world.

“Some things are worth fighting for.” – Liane Davey Conflict is not always a bad thing! Do you struggle creating the kind of productive conflict your team needs to excel? Today's guest is Liane Davey, founder of 3COze, psychologist, keynote speaker, and author.  She also loves a good old fashioned factory tour - I mean, who doesn't ? :) Having been to the Fender guitar factory myself in Corona, CA, I can understand her fascination! Liane's latest book, The Good Fight, focuses on how to create the kind of conflict teams and organizations need to get along - and get stuff done In today's episode, you'll learn: - 3 unique ways to create productive conflict that teams actually embrace - Why conflict should be viewed as "flossing," and not a root canal - The power of ritual and how it creates calm & control - And much more! If you find this episode valuable, please rate us on Apple Podcasts! How to deal with wrong mindsets about conflict I think one of the reasons that people aren't using the new skills that they're learning is that they've been taught that conflict is impolite, unprofessional, not lady-like, etc. So the first thing I did is changing people's mindset about conflict. And to do that, you have to look at what shaped that mindset, and also, make a business case as to why conflict is necessary and important in organizations.   Why conflict is necessary Conflict is a feature, not a bug, on teams. It's the purpose of having teams - to present different perspectives and create tension. Otherwise, if one person can do it all by themselves, then they should just go do it themselves. So to handle conflicts better, we need to identify the different roles on the team and answer some questions. What's the unique value or superpower of this role? Who are the shareholders of this role?   Simple steps to conflict resolution Say something that makes the person feel heard or understood, ask a question to let them expose their emotions and values, then speak their truth, and then you are in the right to add your truth and to turn it into a conversation. There's supposed to be tension but not friction.   Links and Resources Connect with Liane: LinkedIn, Website The Good Fight by Liane Davey (book) The 7 Habits of Highly Effective People by Stephen Covey (book) The Five Dysfunctions of a Team by Patrick Lecioni (book) Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath & Dan Heath

Dr. Liane Davey is known as the "teamwork doctor." She's a seasoned public speaker and the author of a couple of books, including “The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track."   I came across her when I found this quote of hers on LinkedIn: "The next time you're tempted to dispute someone's facts, save your breath. Instead, get beneath the facts by asking questions to expose what they feel and what they believe. Facts won't solve fights.”   Liane and I dive into how to seek out and participate in healthy conflict in all aspects of our lives. This is one of the most enjoyable interviews I've ever done packed with practical advice for everyone.   Connect with Liane at https://www.lianedavey.com.

Learning to prioritize is a huge part of coming into your own as a leader of any group, organization, or company. Without getting your priorities sorted, chaos descends upon whatever it is you're doing, and you end up getting much less done. Melanie Parish is joined by Liane Davey, a New York Times bestselling author and the Co-Founder of 3COze Inc. Together, Melanie and Liane emphasize the leadership benefits of learning to prioritize. This is an absolutely essential leadership skill and quality, so don't miss out on this conversation!Love the show? Subscribe, rate, review, and share!Here's How »Join The Experimental Leader community today:melanieparish.comYouTube

In this episode my guest isLiane Davey who is a leading keynote speaker and consultant on teams and author of The Good Fight.  I was expecting our conversation to focus on the subject of the book - how to manage conflict in teams and see it for what it is - a source of innovation and performance.  We certainly discussed this but listeners will also benefit from Liane's wise counsel on the area of change, leadership, managing remote teams and how to remain mentally well in these uncertain times.Liane shares vital insights for leaders that will prove immediately useful to leaders right now.

In her new book psychologist and business strategist Liane Davey extols the virtues of office conflict and explains how to use friction as a force for good. See acast.com/privacy for privacy and opt-out information.

Conflict, tension, disagreement are common events among colleagues – not that people are wrong in some way but that we all have competing points of view, different experiences and contradictory criteria for success. When is a fight a good thing? Why should we fight? What happens if we don't fight? How can we fight without creating an unhealthy environment? Tune in for more.