Podcast appearances and mentions of Liane Davey

Why do so many teams work harder than ever but still struggle to make meaningful progress?In this episode of Partnering Leadership, Mahan Tavakoli speaks with organizational psychologist and bestselling author Liane Davey, author of Thoughtload: Manage the Madness and Free Your Team to Do Great Work, about why leaders need to rethink how they approach priorities, productivity, and performance.Liane explains why the biggest challenge facing many organizations is not simply the amount of work people have to do. It is the invisible thought load created by competing demands, constant interruptions, emotional strain, and unclear priorities. Drawing on her work with leadership teams, she shares why many organizations are operating at full throttle but losing altitude because they keep adding effort instead of reducing drag.In the conversation, Liane discusses why leaders often confuse activity and output with meaningful progress. She explores how organizations unintentionally reward busyness, why constant responsiveness can pull people away from their highest-value work, and how leaders can help teams focus on outcomes rather than simply doing more.Liane also explores the impact of AI on leadership and the future of work. While AI can reduce some workload, she explains why it can also increase thought load by creating more information, more decisions, and more complexity. Her insights challenge leaders to think differently about human capacity, emotional energy, and creating the conditions where people can do their best work.Actionable TakeawaysYou'll learn why teams can be working harder than ever and still fail to achieve the outcomes that matter most.Hear why Liane Davey believes leaders need to move beyond measuring activity and productivity to focus on true effectiveness.Discover how rewarding constant responsiveness can unintentionally reinforce distraction and prevent people from doing their most important work.You'll learn the difference between workload and thought load and why the hidden mental burden on teams impacts performance, creativity, and collaboration.Hear why productivity can become a trap when organizations create more outputs without questioning whether those outputs create value.Discover why emotions are not separate from performance and how leaders can help teams process emotions before they create unnecessary friction.You'll learn why a lack of conflict can be a warning sign and how healthy tension helps teams make better decisions.Hear how leaders can uncover the unseen work that drains people's capacity and address the sources of overload.Discover how AI can reduce workload while increasing thought load, requiring leaders to rethink how people and technology work together.Learn why managing focus, energy, and human capacity will become even more important as organizations face greater complexity and faster change.Connect with Liane DaveyLiane Davey WebsiteThoughtload WebsiteLiane Davey LinkedInConnect with Mahan Tavakoli:Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

In this episode Derek Champagne talks with NY Times best selling author Liane Davey. Liane has spent more than 25 years researching and advising teams on how to perform at their best. Known as the “teamwork doctor,” she works with teams from the frontlines to the boardroom, across industries and around the world, from Boston to Bangkok. Through her work with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a practical, research-backed approach to solving the challenges that prevent teams from working effectively together.Liane is a New York Times bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is a regular contributor to Harvard Business Review and a sought-after expert for media outlets including CNN, NPR, USA Today, The Globe & Mail, and Forbes. Her work focuses on increasing productivity, strengtheningengagement, developing leaders, and helping teams navigate conflict in healthier, more effective ways.Liane's clients have included Amazon, Walmart, TD Bank, RBC, AMD, MD Anderson, Google, Bayer, KPMG, Aviva, UNICEF, and SONY Interactive Entertainment. While she works across a wide range of industries, she customizes every conversation to reflect the realities of each audience.In Thoughtload, Liane tackles today's most pressing management challenges: over-burdened systems, burned-out teams, and plateauing results. However, contrary to conventional wisdom, Davey argues that the problem is not with out-sized workloads. The root cause of the madness sapping productivity in today's offices is our excessive thoughtload.Thoughtload is the cumulative and often overwhelming burden of increasing cognitive and emotional demands, worsened by decreasing physical and mental energy. In this brilliant, highly prescriptive guide, Davey lays out the steps for reducing thoughtload, so that managers and their teams feel more focused―and get more done.For free resources and to order a copy of Thoughtload visit: Thoughtload.comBusiness Leadership Series Intro and Outro music provided by Just Off Turner: https://music.apple.com/za/album/the-long-walk-back/268386576

Why are so many capable, high-performing people feeling overwhelmed, distracted, and depleted? In Episode 259 of The Mindset Game® podcast, Vered Kogan speaks with Liane Davey, CEO advisor, keynote speaker, and New York Times bestselling author, about why workload alone doesn't explain today's epidemic of overwhelm. Drawing on her latest research, Liane introduces the concept of "thoughtload" and explains how rising cognitive demands, emotional strain, and depleted energy reserves are affecting performance, decision-making, and well-being both at work and at home. In this conversation, you'll learn: Why thoughtload—not workload—is often the real source of overwhelm How distracted attention, unprocessed emotions, and depleted energy undermine performance Why effectiveness matters more than productivity in today's knowledge economy How creating space for reflection can improve focus, insight, and decision-making To learn more about Liane's work, visit ThoughtLoad.com or connect with her on LinkedIn. To subscribe to The Mindset Game podcast or leave a review, visit TheMindsetGame.com or click HERE.

Liane Davey: Thoughtload For the past 25 years, Liane Davey has researched and advised teams on how to achieve high performance. She is the author of You First and The Good Fight and is a regular contributor to Harvard Business Review. She is the author of the new book Thoughtload: Manage the Madness and Free Your Team to Do Great Work (Amazon, Bookshop)*. We all love to hate our task lists. However, we can do a lot better with just a bit of strategy. In this conversation, Liane and I explore how to make our task list work for us instead of against us. Key Points Often it's not really the workload that's crushing – it's more so the thinking about all the workload. That's what thoughtload is. The problem with a to-do list is that everything goes on it. Thus, to-do lists are terrible for managing your attention. Instead of one task list, keep a limited amount of tasks on three priority lists. Category 1 list: your most important outputs and outcomes. Category 2 list: what you do to help others achieve their most significant outcomes. Category 3 list: administrative stuff. Four questions determine what gets on your lists: Important (an activity that will add value to a key output or outcome)? Urgent (something with growing negative consequences if you wait)? Targeted (a task that no one can do as efficiently or effectively as you)? Essential (core to creating the critical value, not just a nice-to-have)? Resources Mentioned Thoughtload: Manage the Madness and Free Your Team to Do Great Work by Liane Davey (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Scientific Secrets of Daily Scheduling, with Daniel Pink (episode 332) Align Your Calendar to What Matters, with Nir Eyal (episode 431) How to Take Back Your Evenings, with Guy Winch (episode 783) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Burnout in Canadian workplaces is reaching critical levels. As of early 2026, nearly 62% of workers report feeling burned out—up sharply from 47% in 2024—putting both retention and productivity at risk. At the same time, while 68% of employees say their workplace feels psychologically safe, nearly a quarter disagree, and 70% express concern about their overall psychological well-being on the job, according to Mental Health Research Canada. In this episode, we explore the hidden weight behind these numbers—the part of work that isn't captured in job descriptions or performance metrics. Because the hardest part of work isn't the work itself—it's the conversations people avoid, the assumptions they carry, and the cognitive and emotional strain that makes even simple tasks feel overwhelming. Joining us is Dr. Liane Davey, New York Times bestselling author of The Good Fight and You First, organizational psychologist, and co-founder of 3COze Inc. Known as “The Teamwork Doctor,” Liane works with leaders and teams across industries—from Amazon and Walmart to TD Bank and Sony PlayStation—helping them navigate what she calls “thoughtload”: the mental and emotional burden that often exhausts people more than the work itself. Together, we unpack how thoughtload contributes to burnout, why productive conflict is essential for healthy teams, and how leaders can balance accountability with empathy in an era of constant change. This conversation is a must-listen for anyone looking to build stronger, more resilient teams while protecting their well-being in today's demanding work environment. For more information: www.lianedavey.com LinkedIn @Liane Davey  Learn more about your ad choices. Visit megaphone.fm/adchoices

Loved this episode? The Compassion Exchange is the community I helped build for Being Human listeners who want to put what they hear into practice. Monthly group coaching with me, other guest coaches and speakers, and a growing resource library. There's a 20% lifetime listener discount waiting for you: https://www.thecompassionexchange.com/being-human ______________________________________________________________________________________________________________________   What if what's really wearing you out isn't your to-do list, but the hidden burden of everything your mind is juggling at once? In this episode of Being Human, Richard Atherton talks with Dr. Liane Davey, an organisational psychologist, New York Times bestselling author, and co-founder of 3COze Inc. Liane has spent more than thirty years studying what helps teams succeed and what causes them to quietly fall apart. Her new book, Thoughtload: Manage the Madness and Free Your Team to Do Great Work, began with a moment on stage when someone in the audience challenged the idea that workload was the main problem. Liane paused during her talk and said for the first time, "It's not the workload that's killing us — it's the thought load." That line caught the room and launched the idea. Thoughtload is the hidden cost that affects how you perform and show up at work. It comes from growing mental demands, an emotionally unsettled world that follows you into the office, and the idea that you shouldn't take time to recharge.   We talk:  Why "priorities" had no plural The invisible tax on your focus Emotions vs. feelings at work Energy as a renewable resource The 15-minute overwhelm fix Links: Liane Davey Thoughtload (book + resources) Liane on LinkedIn

The real pattern holding women back in leadership isn't lack of skills, it's thought load. All those invisible mental burdens, emotional stress, and constant interruptions drain our clarity and impact. When we're just coping, we're not showing up fully.Instead of focusing solely on workload, we need to recognize the mental chatter and emotional fatigue that keep us in survival mode. Reframing our mindset from “I'm overwhelmed” to “What can I let go of right now?” can change everything.In this insightful interview, Dr. Liane Davey discusses the hidden patterns that hold high-performing women back in leadership, focusing on thought load, trust, and self-trust. Discover practical strategies to manage mental load, build trust, and elevate your leadership presence.Want to deepen your leadership journey?You'll find two FREE mini-courses designed to elevate your leadership skills and a powerful leadership quiz to help you understand how you show up in the world, personally and professionally. Explore now: www.wilempowered.com, www.wilempowered.com/free-mini-course/ 

We talk a lot about burnout, overwhelm, and productivity — but not nearly enough about the invisible mental gymnastics happening behind the scenes. The remembering, anticipating, overthinking, emotional labor, and “just handling it” that so many women carry every single day. Not just at home, but at work too. In this episode, Nicole sits down with Dr. Liane Davey — known as the Teamwork Doctor — to unpack the concept of “thought load” and why high-achieving women are especially vulnerable to carrying way too much of it. Liane is a New York Times bestselling author, leadership advisor to Fortune 500 companies, and author of the book Thought Load: Manage the Madness and Free Your Team to Do Great Work. Together, they explore how over-functioning gets rewarded in workplaces, why busyness and productivity can become traps, and how to stop becoming everyone else's emotional support system and human reminder app. In This Episode, We Explore: What “thought load” actually is — and why it's draining women at work Why high-achieving women often become the default problem-solvers for everyone else The difference between being busy, productive, and actually impactful How to determine what truly matters instead of trying to do everything Why managing attention matters more than managing time How to stop becoming the go-to person for everyone's problems Boundary-setting strategies that don't require becoming cold or unavailable Why letting go is necessary if you want to grow into leadership Because the higher you want to climb, the more willing you have to be to let go of the roles, responsibilities, and expectations that are keeping you stuck. Thank you to our sponsors! Visit Upwork.com right now and post your job for free! Families are better when they're working together… go to myskylight.com/WOMANSWORK for $30 off your Skylight Calendar. Become a Fora Advisor today at Foratravel.com/woman  Connect with Liane: Website: https://lianedavey.com/  Book: https://www.amazon.com/Thoughtload-Manage-Madness-Free-Great/dp/1774586517 LI: https://www.linkedin.com/in/lianedavey/  Youtube: https://www.youtube.com/drlianedavey  IG: https://www.instagram.com/lianedavey  Related Podcast Episodes: How To Tame Your Inner Critic (Without Gaslighting Yourself) with Megan Dalla-Camina | 354 VI4P - Head Trash and Giving Grace on the Journey (Chapter 7) Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform!

Organizational psychologist Dr. Liane Davey explains the concept of "thoughtload" — the invisible drain on your performance caused by cognitive overload, emotional triggers, and depleted energy. She shares how to identify your overwhelm style (whirlwind, stickler, brooder, or rogue), why multitasking is counterproductive, and practical tools like three-tiered priority lists and dedicated "focus and forge" time blocks to help you work smarter, reduce anxiety, and replenish your energy reserves. Find out more at lianedavey.com and connect on LinkedIn, YouTube, Instagram, Facebook, and X.

In this episode of Moolala: Money Made Simple, host Bruce Sellery tackles three pressing issues facing Canadians today. Organizational psychologist Dr. Liane Davey introduces the concept of "thought load" , an invisible tax on your performance and presence driven by rising cognitive demands, emotional triggers, and depleted energy reserves. Liane shares practical strategies to identify your overwhelm style and reclaim your focus. Then, Ron Butler, principal broker at Butler Mortgage and host of the Angry Mortgage Podcast, breaks down the pros and cons of home equity lines of credit (HELOCs), explaining how they work, when they make sense, and the critical difference between a mortgage and a demand loan. Finally, Cherolle Prince, Director of Fraud and Identity Management at Equifax Canada, reveals why first-party fraud, which is when individuals misrepresent their own financial information to qualify for credit, is surging at over 30% year over year, and what lenders and AI tools are doing to fight back. To find out more about the guests check out: Dr. Liane Davey: lianedavey.com | LinkedIn | YouTube | Instagram | Facebook | X Ron Butler: butlermortgage.ca | X | Instagram | Facebook Cherolle Prince: LinkedIn(Cherolle) | X | Facebook | Instagram | YouTube | LinkedIn(Equifax) Bruce Sellery is a personal finance expert and best-selling author. As the founder of Moolala and the CEO of Credit Canada, Bruce is on a mission to help you get a better handle on your money so you can live the life you want. High energy & low B.S., this is Moolala: Money Made Simple. Find Bruce Sellery at Moolala.ca | X | Facebook | LinkedIn

Thoughtload — not workload — is what's breaking your team. In this conversation, Dr. Liane Davey explains why, and what leaders can actually do about it. Dr. Liane Davey is an organizational psychologist, New York Times bestselling author, and co-founder of 3COze Inc., where she advises executive teams at companies like Amazon, Walmart, TD Bank, and Sony PlayStation. Known as the Teamwork Doctor, she has spent 25 years helping cross-functional teams — from Boston to Bangkok — move from dysfunction to high performance. She's a regular contributor to the Harvard Business Review and the author of The Good Fight, You First, and Thoughtload: Manage the Madness and Free Your Team to Do Great Work (Page Two Books, May 2026). Liane's rocket-booster moment came twice: once when she failed first-year calculus and stumbled into organizational psychology, and again when she made the deliberate decision — six years into her first firm — to “repot” herself at a smaller, more strategy-focused practice. That repotting set the trajectory for everything that followed. Whether you're a senior leader watching your team burn out, a manager trying to make sense of context-switching chaos, or a knowledge worker who can feel the weight of 20 mental tabs open at once, this episode offers a new vocabulary for what's actually wrong — and a practical path toward lighter, more focused work. AndrewTemte.com

Liane Davey, PhD is a Keynote Speaker, a NYT Bestselling Author, and Co-founder and Principal at 3COze, Inc. where she is passionate about building high performing teams in a world of perpetual change, conflict, and burnout. Mike Petrusky asks Liane about her brand new book, "Thoughtload: Manage the Madness and Free Your Team to Do Great Work", in which she argues that the root cause of the madness sapping productivity in today's offices is with our excessive thoughtload. The "thoughtload" includes not just cognitive workload, but also emotional burdens and depleted energy reserves affecting individuals and teams. Mike and Liane explore how workplace leaders should shift their focus from activity and output to meaningful outcomes, ensuring team efforts are aligned with organizational goals. As open office designs and constant interruptions have a measurable negative impact on focus, productivity and wellbeing, Liane says that intentional rest can restore creativity and energy. Environmental, emotional, and behavioral factors all amplify each other, making holistic approaches to wellness and productivity essential, so Mike and Liane share practical advice and the inspiration you need to be a Workplace Innovator in your organization! Connect with Liane on LinkedIn: https://www.linkedin.com/in/lianedavey/ Preorder Liane's new book "Thoughtload": https://lianedavey.com/books/thoughtload/ Learn more about Liane: https://lianedavey.com/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Jeff Dudan's free digital copy of his book What if the reason you're burned out, overwhelmed, and can't seem to get ahead has nothing to do with your workload - and everything to do with your THOUGHT LOAD? In this episode, Jeff Dudan sits down with Dr. Liane Davey - organizational psychologist, New York Times bestselling author, and the Teamwork Doctor - to unpack the invisible forces draining your team's energy, destroying your focus, and quietly burning out your best people. Dr. Davey breaks down the difference between workload and thought load, why urgency addiction is making you less effective (not more), and the counterintuitive productivity secret she calls "Do More Nothing." She also shares a framework for pairing vulnerability with accountability to build unbreakable team trust, explains why AI is creating a new form of cognitive overload called "AI Brain Fry," and reveals why managing Gen Z feels like being Simon Cowell after a whole generation was raised by Paula Abdul. Whether you're leading a franchise team, a startup, or a Fortune 500 division, this conversation will fundamentally change how you think about focus, conflict, team size, and what it actually means to perform at your best.  Topics Covered: • What thought load is and why it's the hidden tax on your performance • How leaders unknowingly drain their team's energy through false urgency • Why small teams outperform large ones (and when they become cliques) • The danger of AI brain fry and agentic AI overload • How to use productive conflict to strengthen your team • The Paula Abdul generation and managing entitlement at work • Why the word 'priority' was never meant to be plural • Vulnerability + accountability: the formula for team trust • The 'Do More Nothing' technique for restoring creative energy • When to cut a team loose and let it run its course  Guest: Dr. Liane Davey Guest YouTube: https://www.youtube.com/channel/UCydxWxwPyFvPx8LIjYtFi2Q  Guest Website: https://lianedavey.com/  Guest Socials: https://www.linkedin.com/in/liane-davey-2574911  #TeamworkDoctor #LianeDavey #ThoughtLoad #LeadershipDevelopment #TeamBuilding #ProductivityTips #BurnoutRecovery #UnemployablePodcast #JeffDudan #AIBurnout Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jeff Dudan's free digital copy of his book What if the reason you're burned out, overwhelmed, and can't seem to get ahead has nothing to do with your workload - and everything to do with your THOUGHT LOAD? In this episode, Jeff Dudan sits down with Dr. Liane Davey - organizational psychologist, New York Times bestselling author, and the Teamwork Doctor - to unpack the invisible forces draining your team's energy, destroying your focus, and quietly burning out your best people. Dr. Davey breaks down the difference between workload and thought load, why urgency addiction is making you less effective (not more), and the counterintuitive productivity secret she calls "Do More Nothing." She also shares a framework for pairing vulnerability with accountability to build unbreakable team trust, explains why AI is creating a new form of cognitive overload called "AI Brain Fry," and reveals why managing Gen Z feels like being Simon Cowell after a whole generation was raised by Paula Abdul. Whether you're leading a franchise team, a startup, or a Fortune 500 division, this conversation will fundamentally change how you think about focus, conflict, team size, and what it actually means to perform at your best.  Topics Covered: • What thought load is and why it's the hidden tax on your performance • How leaders unknowingly drain their team's energy through false urgency • Why small teams outperform large ones (and when they become cliques) • The danger of AI brain fry and agentic AI overload • How to use productive conflict to strengthen your team • The Paula Abdul generation and managing entitlement at work • Why the word 'priority' was never meant to be plural • Vulnerability + accountability: the formula for team trust • The 'Do More Nothing' technique for restoring creative energy • When to cut a team loose and let it run its course  Guest: Dr. Liane Davey Guest YouTube: https://www.youtube.com/channel/UCydxWxwPyFvPx8LIjYtFi2Q  Guest Website: https://lianedavey.com/  Guest Socials: https://www.linkedin.com/in/liane-davey-2574911  #TeamworkDoctor #LianeDavey #ThoughtLoad #LeadershipDevelopment #TeamBuilding #ProductivityTips #BurnoutRecovery #UnemployablePodcast #JeffDudan #AIBurnout Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of Signature Leadership with Jamie Mason Cohen, Dr. Liane Davey delivers a powerful reframe on what's really driving burnout, overwhelm, and underperformance inside today's teams—and it's not what most leaders think.While many organizations continue to focus on reducing workload, Dr. Davey reveals a deeper issue: thought load — the invisible combination of cognitive overload, emotional burden, and depleted energy that quietly erodes focus, trust, and productivity.Drawing on decades of experience in organizational psychology, Dr. Davey explores why leaders often rush to tactics while overlooking the emotional reality their people are experiencing. She makes the case that emotional validation is not a “soft skill,” but a critical leadership capability.At the heart of the conversation is a memorable metaphor: when emotions rise, don't get distracted by the fire—look for the treasure. Beneath every moment of tension, resistance, or conflict is something that matters deeply to someone.Dr. Davey also shares insights on navigating constant change, reducing overwhelm through ruthless prioritization, and why creating intentional space—what she calls “Do More Nothing”—may be one of the most important disciplines for modern leaders.Chapters:00:00:00 Welcome to the Leadership Standard00:01:17 Meet Dr. Liane Davey / What If Burnout Isn't About Workload?00:03:28 Why Emotions Override Logic / The Missing Conversation in Leadership00:06:24 The Big Idea: Thought Load vs Workload / Why Work Isn't Working00:09:55 Case Study: When Teams Try to Do Everything at Once00:13:07 Mentorship That Sees the Whole Person / How to Handle Emotional Conversations00:16:15 The Fire vs The Treasure / Understanding What Emotions Protect00:19:55 Why Leaders Misread Emotions / Thought Load Beyond Work00:23:52 Appreciation and Community / Strengthening Connection in a Busy World00:26:11 Do More Nothing / The Counterintuitive Habit for Clarity and Energy00:27:15 Final Takeaways / The Leadership Shift That Changes EverythingTEC Canada is where the brightest minds in leadership gather. Learn more:https://bit.ly/3INwmxqLiane's Upcoming Book:https://lianedavey.com/books/thoughtload/Connect with Dr. Liane Davey:Website: https://lianedavey.com/LinkedIn: https://www.linkedin.com/in/lianedavey/Instagram: https://www.instagram.com/lianedavey/

Are you overwhelmed at work but can’t pinpoint why? Discover how “thought load”—not just workload—may be sabotaging productivity, innovation, and well-being in the tech-driven workplace. Kate O'Neill sits down with Liane Davey—the brilliant mind behind the new book Thought Load—to unpack why work isn't working for so many of us. Topics covered: The concept of thought load and its core components Differences between workload, cognitive load, and thought load How technology and AI impact cognitive and emotional burdens The productivity trap and measuring outcomes vs. outputs Effects of constant digital interruptions on attention and energy The role of feedback and judgment in corporate settings Emotional and cognitive impacts of always-on workplace culture Energy reserves as an operational constraint Organizational interventions to reduce thought load The outcome of conflict debt in high thought load environments Designing safer, more productive workplace conflict Tech tools as both solution and source of mental drain Hope for more innovative and present organizations Connect with Liane DaveyWebsiteInstagramLinkedIn Episode Chapters:00:00 – Introduction and background 00:43 – What is “thought load”? 02:15 – Equation: Cognitive and emotional demands over energy reserves 03:38 – The neuroscience of “treacherous triad” 04:05 – Why workload and thought load are not the same 05:22 – AI's surprising effects on thought load 06:27 – Rethinking productivity: The activity-output-outcome framework 09:08 – Technology's role in multiplying and draining cognitive demand 10:30 – Why managers reward “responsiveness”—and why that’s a trap 13:14 – When tech reduces vs. increases cognitive demands 15:57 – Tech as an emotional burden amplifier 17:02 – The misunderstanding of feedback vs. judgment 18:54 – Social pain and at-scale judgment in digital workplaces 23:20 – The operational significance of energy reserves 28:06 – High-leverage interventions for organizational energy 33:36 – Conflict debt as an outcome of high thought load 35:20 – Making conflict safer and more productive 40:15 – What a tech humanist organization could look like 42:19 – Closing thoughts and hope for the future 43:26 – Book release and where to connect

Spring break is here! But is it really a break? It's supposed to be a time to recharge, but between travel, family logistics, endless emails and heavy news, it can be truly hard to unplug. Liane Davey, Ph.D., New York Times bestselling author and organizational psychologist, joins the show to share why time off alone isn't enough and what can actually help us reset.

In this episode, we hear from bestselling author and speaker Dr. Liane Davey. Dr. Davey is known as the “teamwork doctor,” and her specialty is helping high-performing teams understand their conflicts better, and tackle those conflicts head-on. You'll leave with a solid understanding of different kinds of tension at the workplace, team dynamics, and how […]

Author Dr. Liane Davey joins Lisa Dent to discuss how vacations may not be the relaxation that we think they are. Dr. Davey breaks down “thoughtload,” the source of stress even when we step away from our workstations thinking about upcoming work meetings, news, chores around the house, and more. The cognitive load that these […]

Work doesn't feel sustainable right now.Employees are overwhelmed, leaders are exhausted, and organizations are trying to solve burnout by reducing workload - but what if that's not the real problem?In this episode, organizational psychologist Liane Davey introduces the concept of thought load - the cognitive demands, emotional strain, and depleted energy that come from navigating modern work. From endless matrix structures and constant organizational change to meetings that add noise instead of clarity, today's workplace is quietly draining the mental bandwidth people need to actually perform.Liane shares practical ideas for leaders trying to restore focus and effectiveness inside their teams: how to stop chasing productivity, eliminate dead work, redesign meetings, and create space for insight in a world full of noise.For HR leaders especially, this conversation reframes burnout as a systemic design problem, not a personal failing.About our guestLiane Davey is an organizational psychologist, keynote speaker, and bestselling author focused on helping teams achieve extraordinary results together. Known as “The Teamwork Doctor,” she works with executive teams and organizations around the world to tackle the messy people challenges that get in the way of performance. Her latest book, Thoughtload, explores why modern work is overwhelming people and what leaders can do about it.CHANCE TO WIN! We're giving away a few copies of Liane's book. To enter, all you have to do is post about this episode and tag Naomi Titleman and future foHRward, and we will put you in a draw to win!Stay connected with foHRsightTo sign up for our monthly newsletter, foHRsight, visit http://www.futurefohrward.com/subscribeFollow us on LinkedIn: Mark Edgar – www.linkedin.com/in/markedgarhr/ Naomi Titleman Colla – www.linkedin.com/in/naomititlemancolla/ future foHRward – www.linkedin.com/company/future-fohrward/Follow us on Instagram: www.instagram.com/futurefohrward/For more information on our private community for forward-thinking HR leaders, including how to join our next Manager-Director HR Leader cohort launching this spring, visit our website at futurefohrward.com/community. We are also currently welcoming new members in our CHRO and VP+ HRBP & Talent cohorts. Don't miss your chance to join the community you've been missing!Support the show

Sometime too much information is the real problem in our age of constant connectivity.  In today's episode Danielle and Kristy sit down with Liane Davey, organizational psychologist to discuss the topic of workload vs. thought load and how too much of the latter is leading to serious burnout. Leanne offers practical strategies for managing thought load, including creating priority lists, understanding emotional experiences, and embracing "doing nothing" to restore creativity and productivity.  Guest's Website: Enough about Workload, the Problem is Thoughtload Resource: Time Timer Work with Danielle: If you are ready to start working with a life coach or just want to learn more about the impact that coaching can have in your life, visit Danielle's website at www.daniellemccombs.com and schedule a complimentary exploratory session.  Work with Kristy: You can work with Kristy one-on-one or hire her to speak with your team to improve workplace communication. Visit Kristy's website at www.kristyolinger.com  and find her work journal at Work Journal — Kristy Olinger.

Dr. Liane Davey, organizational psychologist, team advisor, New York Times bestselling author, and a sought-after keynote speaker, joins me on the latest Business Minds Coffee Chat. Liane is a regular contributor to the Harvard Business Review and a respected voice in the global conversation about leadership, collaboration, and conflict. Her insights have been featured by major media outlets, including CNN, NPR, USA Today, and Forbes.

What if high performance in seniors' care starts not with doing more but with showing up differently?In this episode of The Relational Approach Podcast, Dr. Liane Davey introduces us to the concept of thought load: the mental and emotional weight we carry on top of our day-to-day tasks.You'll hear:Why your stress might have more to do with focus than workloadHow to protect your energy without stepping away from your purposeThe surprising difference between emotions and the stories we tell about themWhy small moments of awareness create big impactThis is a practical and grounding conversation for anyone who wants to stay steady in the chaos and lead with more clarity, compassion, and connection.

Join Liane Davey and me discuss the importance of healthy conflect in an organization. Liane Davey is the teamwork doctor. One of my favorite parts of this interview was when she explained her system of encouraging healthy conflict and the example she uses to explain how to work through the conflict. You can get the Magnetic Systems Method (and other systems guides) to find issues before they become expensive problems. 1. Importance of understanding different perspectives Karl and Liane discuss the challenges of teamwork, noting that cognitive biases and the tendency to overemphasize our own reality make it difficult to truly understand others' perspectives. They emphasize the need to create an environment where healthy conflict and tension can thrive, rather than avoiding conflict altogether. 2. Systematizing healthy conflict Liane explains the difference between "productive tension" and "unhealthy friction" in teams. She outlines an exercise to help team members understand the unique value they bring, the stakeholders they represent, and the tensions they are obligated to introduce. This allows teams to have constructive debates and discussions, rather than personal conflicts. 3. The three phases of decision-making Liane describes a three-phase approach to decision-making: 1) Deliberation, where healthy conflict and tension are encouraged, 2) Implementation, where team members must "disagree and commit" to the decision, and 3) Evaluation, where the decision is openly reviewed and assessed. She emphasizes the importance of maintaining the right level of conflict in each phase. 4. Managing thought load and productivity Liane shares her personal struggle with "thought load" - the combination of distraction, anxiety, and burnout that plagues many professionals. She outlines the systems she has put in place to manage her attention, anxiety, and energy, including a "Thought Load Planner" and various mindfulness practices. She emphasizes the importance of these strategies for improving productivity and overall well-being. 5. Closing and next steps Liane provides information on how listeners can connect with her further, including her website, YouTube channel, and LinkedIn presence. Karl thanks Liane for the insightful conversation and offers to provide feedback or connect her with potential guests for his podcast. Learn more about Liane Davey over at 3Coze. You can also connect with him on LinkedIn. As always, if you have any questions or want to submit an amazing guest for the podcast, just reach out to me on the Systematic Leader website, and I'll do my best to get them on. If you enjoy the interview, please take 30 seconds to rate the Systematic Leader podcast on your favorite platform. Thanks!

Sales is more than just closing deals. It's about the journey, the connections made, and the lessons learned along the way. In this special year-end episode, host Will Milano looks back at the most impactful conversations of 2024 on Mental Selling, highlighting the episodes and ideas that shaped a year of growth and discovery. From uncovering the power of purpose-driven selling to navigating workplace conflict and fostering authentic relationships, this reflection brings together the strategies and stories that have resonated with sales professionals everywhere. Will revisits the key takeaways from guests who brought fresh perspectives to the art of selling and shares what these insights mean for the future of sales. In this episode, you'll learn: 1. How to build trust through authentic communication: Active listening and showing genuine care in every interaction lay the groundwork for trust and credibility with clients and colleagues. 2. Strategies for embracing conflict: Healthy conflict with clients or coworkers can lead to better solutions, stronger relationships, and a reputation for integrity. 3. Using confidence to fuel success: Confidence isn't just about what you sell—it's about knowing your value as a salesperson and creating meaningful connections through authentic selling. 4. Mastering the art of proactive engagement: Engaging early in the buyer's journey helps you frame problems and position yourself as a trusted advisor, creating more predictable and successful outcomes. Resources: Listen to Sell: How Your Mindset, Skillset, and Human Connections Unlock Sales Performance: www.listentosellbook.com Learn more about Integrity Solutions: www.integritysolutions.com/ Jump into the conversation: (00:00) Introduction (01:02) The core themes of 2024 (03:37) Lisa Earle McLeod on purpose-driven selling (05:25) William Vanderbloemen discusses habits of standout sellers (07:36) Meshell R Baker on confidence and value-first selling (09:58) Liane Davey on effective conflict resolution in sales (12:06) Matt Heinz shares strategies for engaging modern buyers (14:13) Allison Shapira on using authenticity to build trust in sales (15:56) Closing reflections and looking ahead to 2025 For more related content and information about improving sales performance, visit us at www.integritysolutions.com/

Does the thought of discussing politics with someone on "the other side" make you want to run the other way? Do your conversations devolve into heated arguments, leaving you frustrated and disconnected? Are you worried that political divides are harming your relationships and our sense of community?I've found it more challenging than ever to discuss politics with those who hold different views, and perhaps you feel the same way.That's why I'm inviting you to join me for a meaningful conversation with Liane Davey, author of The Good Fight, and Heather Hansen, author of Advocate to Win. Both are experts in effective communication and teamwork within the business world.Together, we explore how the same principles that drive successful collaboration and handling conflict in teams can be applied to civil conversations.My hope is that we can lessen the undercurrent of stress of these times. I'm convinced that creating a more inclusive and respectful atmosphere in our communities will help us heal these divides so that together, we can build the cohesion needed to tackle the big issues of our time.Listen in to learn:- Practical strategies for finding common ground- How to handle misinformation- How to know when a relationship is worth letting goJoin us for this enlightening conversation and be part of the movement toward a more connected, creative, and resilient society—where you feel safe to both listen and speak with confidence.Click here to check the full show notes

Navigating conflict with clients or colleagues can feel like a relentless challenge. In the high-stakes world of sales and leadership, mastering conflict management isn't just a skill—it's the game-changer that can elevate your success and deepen your relationships. In this episode, Liane Davey, an organizational psychologist and acclaimed author, joins us to reveal strategies to turn disagreements into opportunities for growth and innovation. She shares how understanding the roles and priorities of different stakeholders can tailor your approach to conflict resolution, the importance of active listening, understanding emotional dynamics, and strategies for saying “no” to clients in a way that fosters trust and opens the door to more constructive dialogue. In this episode, you'll learn: 1. Leveraging networks for enhanced credibility: Liane emphasizes the importance of leveraging both strong and weak ties in your network to boost your credibility in sales. These connections can offer novel perspectives and add significant value to your sales pitch. 2. Active listening and emotional understanding: In sales interactions, active listening and understanding the emotions, values, and beliefs of your customers are crucial for building trust and effectively communicating your message. 3. Healthy conflict for better decisions: Embrace healthy conflict in sales and leadership to help customers make better buying decisions. Reframe conflicts by focusing on advocating for the customer's needs rather than pushing your own agenda. Jump into the conversation: [00:00] Introductions [01:31] Why healthy conflict is a good thing [06:18] Why sales leaders should have coaching conversations about conflict [09:39] Strategies on how to say “no” [12:35] How to become more persuasive as a salesperson [21:33] The power of becoming more credible [26:14] Techniques for building and leveraging your network [30:32] Getting better at your strengths and bling spots [34:27] How time management benefits productivity satisfaction reduces stress Resources: Liane Davey's LinkedIn: https://www.linkedin.com/in/lianedavey/ Get your copy of “You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done”: https://www.amazon.com/You-First-Inspire-Along-Stuff/dp/B08DFHPMR7 Connect with us: Will Milano's LinkedIn: https://www.linkedin.com/in/willmilano More about Integrity Solutions: https://www.integritysolutions.com/

In this episode of the Future of Teamwork podcast, Dane Groeneveld interviews Liane Davey, the co-founder of Three Co's and author of 'The Good Fight.' They delve into the complexities of navigating difficult conversations within teams, the importance of embracing organic change within teams, and how to foster a culture of productive conflict. Davey shares insights from her career, including her fascination with team dynamics sparked by the Space Shuttle Challenger disaster. They discuss the need for better self-awareness among leaders, the value of celebrating failures as learning opportunities, and strategies for encouraging candor and curiosity in the workplace. The conversation highlights the significance of recognizing the human and organic nature of team dynamics, addressing the challenge of communication barriers at all levels of an organization, and the critical role of leadership in driving change.Key Takeaways:00:00 Introduction and Guest Presentation00:55 Liane Davey's Journey into Team Dynamics02:43 The Complexity and Dynamics of Teams04:31 The Organic Nature of Teams and Organizations07:52 The Impact of Leadership on Team Dynamics10:42 Promoting a Culture of Productive Conflict16:09 The Importance of Learning from Mistakes23:06 The Power of Asking the Right Questions23:41 The Role of a Coach in an Organization25:03 The Importance of Authentic Leadership25:45 Challenges Faced by Middle-Level Leaders26:57 The Art of Giving Feedback28:31 The Power of Questions28:50 The Downside of Traditional Brainstorming30:20 Managing Emotional Energy in Conversations33:13 The Importance of Self-Awareness in Leadership37:11 The Role of Curiosity in Leadership42:15 The Power of Vulnerability in Leadership42:53 Conclusion: The Importance of Hard Conversations

DMJ Ep 483 with Liane Davey-Conflict at work is healthy by Kirby Hasseman

Episode Notes In this week's episode, Liane Davey, leadership expert and author of "The Good Fight," joins Shannon and Rami on Workplace Hugs. The trio dives deep into the concept of productive conflict, challenging the common notion that disagreement is akin to rowing in opposite directions. Leanne introduces the TARP exercise, a unique approach to team dynamics, urging listeners to redefine their mindset about conflict. To learn more about Liane Davey and what she talked about on today's episode please visit https://www.lianedavey.com/guides/conflict-management/

Right now, if you're listening to this as it's published, you're in the middle of your 2023 holiday break, and as has been a tradition for us, we like to use these few weeks during the holidays to republish a few hidden gems you might have missed earlier in the year. Today, we're republishing an episode about “How to Have a Good Fight” from the Teamwork Doctor Liane Davey. Liane was our keynote speaker at skucamp and held the room spellbound with her talk on how to overcome negative workplace conflict and replace it with healthy conflict. Enjoy!

What are some of the things you can do as a leader to make your teams more effective? The major reasons why teams fail to be high-performing are alignment-related and dynamic-related issues. In this episode of the Inspirational Leadership podcast, I speak with Liane Davey about her experience working with teams and what leaders need to do to improve their team performance. For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges teams face – and how to solve them. Listen in to learn about the layers of trust and the critical role of trust in teams to make things easier. You will also learn the difference between tension and friction in conflict and the importance of being aware of healthy tension. Key Takeaways: How to eliminate inefficiency by getting better at time management and creating boundaries. How to be a vulnerable and accountable leader to earn confidence and connection from your team. How to be aware of healthy tension and properly recognize friction and shut it down. How productive conflict enhances psychological safety and strengthens team relationships. Standout Quotes: “We need to address meetings and email problems so that we can create space for focus and flow.”- Liane Davey [16:29] “The more productive conflict we have, the higher the psychological safety gets because people learn that they can come out the other side and the relationship will be stronger.”- Liane Davey [33:01] ⇢ Get full show notes and more information here: https://bit.ly/PodcastLianeDavey  

Do you trust the people you work with? Without trust, organizational psychologist Liane Davey says it's hard to have the two key ingredients for any healthy team: effective communication and productive conflict. Davey takes questions from listeners who are struggling to build trust at work. She offers advice for what to do when your new boss doesn't trust you, or when you want to earn the trust of people who work for you. Key episode topics include: leadership, emotional intelligence, managing people, managing yourself, trustworthiness, managing up, communication, conflict. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Listen to the original Dear HBR episode: Building Trust (2019)· Find more episodes of Dear HBR.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Episode Summary Liane Davey is an author, keynote speaker and team effectiveness advisor. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok.She helps teams have the conversations that will create business breakthroughs. Who's your ideal client and what's the biggest challenge they face? What are the common mistakes people make when trying to solve that problem? What is one valuable free action that our audience can implement that will help with that issue? What is one valuable free resource that you can direct people to that will help with that issue? What's the one question I should have asked you that would be of great value to our audience? When was the last time you experienced Goosebumps with your family and why? Liane Davey: Make Teamwork Work Get in touch with Liane: LinkedIn, YouTube Learn more about how Uwe helps in-demand professionals and their VIPs to enjoy Unshakeable Two-getherness in their relationship (plus more free time and zero guilt). Or when you feel you'd be interested in working together you can Book A Chat With Uwe

Welcome to foHRsight – a podcast about making work better brought to you by future foHRward.Today's episode we get to chat with Liane Davey who is bold mission to radically change how people communicate, connect and contribute so they can achieve amazing things together!They have an energizing conversation (filled with some fantastic metaphors) about hybrid work, the return to office and what has changed for leaders and organizations. She introduces us to a new term for leaders - performance permanence where they don't believe their people are being productive – and encourages all leaders to think about defining performance outcomes more broadly.They dig deep into productive tension, healthy conflict based on insights from Liane's 2019 book The Good Fight. They also talk about the importance of building trust through community when it comes to team effectiveness and the role HR can play in building productive conflict.They also explore burnout inspired by Liane's campaign NO-vember and she offers some of her favourite productivity hacks.You can access the video about Liane's bullet journal here - https://www.lianedavey.com/bullet-journaling-for-busy-professionals-2/.And you can get access to all of Liane's other work here - https://www.lianedavey.com/.Quick reminderDon't forget to sign up for our weekly newsletter foHRsight at www.futurefoHRward.com/foHRsight.Follow us on LinkedIn:Mark - www.linkedin.com/in/markedgarhr/Naomi - www.linkedin.com/in/naomititlemancolla/future foHRward - www.linkedin.com/company/future-fohrward/And on Instagram - www.instagram.com/futurefohrward/And finally big shout out to our Producer Emily Milling at The Ultimate Creative for making us sound great! Learn more here - https://emilymilling.com/foHRsight+ is a private digitally-powered community for forward thinking senior HR leaders committed to making work better. Sign up here to join us at our virtual Open House on March 7th and here to express interest in the next cohort!Support the show

60. Conflict Can Be Good (with Liane Davey) For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets for her expertise on increasing productivity, enhancing engagement, developing leaders, and as one client put it, “dealing with the damn drama!” In this episode:  Liane shared a summary of her new book, The Good Fight, and what readers will learn by reading it. What causes conflict with leaders and teams in companies today. Ways to build trust with team members when they are remote and have cultural differences. The difference between being conflict averse vs. avoidant. The guide to the list of bosses on her website to help leaders if they work for one of those types. She walked through her tools from the book - the U tool and the Tarp tool. We discussed the last chapter of the book on conflict at home. Information on Liane, her books, and all her resources:   www.LianeDavey.com The Book that Liane Recommends: Wonderhell by Laura Gassner Otting The Visibility Factor Podcast is brought to you in part by the 90-day Visibility Breakthrough Accelerator program. Do you believe deep down inside that you can have a bigger career, but you don't know how to get there? This 90-day program is a powerful experience that is unique to you and provides dedicated time to focus on your specific challenge. This dedicated time will help you see new possibilities, recognize your strengths, and take away key insights that can be leveraged immediately.  Are you ready to create a breakthrough for yourself? If you are interested in learning more, visit: susanmbarber.com/visibilitybreakthroughaccelerator/ Thank you for listening to The Visibility Factor Podcast Check out my website to order my book and view the videos/resources for The Visibility Factor book. As always, I encourage you to reach out! You can email me at hello@susanmbarber.com. You can also find me on social media everywhere – Facebook, LinkedIn, and of course on The Visibility Factor Podcast! I look forward to connecting with you! If you liked The Visibility Factor, I would be so grateful if you could subscribe and rate it where you listen to podcasts! It helps the podcast get in front of more people who can learn how to be visible too! Thank you to the team at Sheep Jam Productions for the amazing support of The Visibility Factor Podcast! 

https://fellow.app/supermanagers/liane-davey-trust-is-a-four-layer-cake-why-we-cant-avoid-uncomfortable-conversations/ Team misalignment can often disguise itself as trust and dynamic issues. So how can managers and leaders ensure their teams are aligned and trust one another?  In episode #146, Liane explains the conflict debt that occurs when we avoid necessary, uncomfortable conversations. Liane Davey is the author of the book “The Good Fight” and is known as the “teamwork doctor” and has over 25 years of experience working with hundreds of team to help them achieve high performance.  Liane shares how she approaches dysfunctional teams, why trust is a four-layer cake, and why there is no such thing as being fair as a manager.  Tune in to hear all about Liane's leadership journey and the lessons learned along the way! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [4:19] Conflict debt [17:55] One-on-one meetings  [21:25] Dysfunctional teams  [26:34] Trust building  [37:03] Being fair as a manager  [40:09] Returning to office  [46:05] What is worth fighting for?  RESOURCES MENTIONED IN THIS EPISODE: https://www.lianedavey.com/  Watch her video on 1 Yes and 3 Less Follow Liane on Twitter Read Made to Stick by Chip and Dan Heath Subscribe to the Supermanagers TLDR newsletter

Welcome to foHRsight – a podcast about making work better brought to you by future foHRward.Today's episode we get to chat with Liane Davey who is bold mission to radically change how people communicate, connect and contribute so they can achieve amazing things together!They have an energizing conversation (filled with some fantastic metaphors) about hybrid work, the return to office and what has changed for leaders and organizations. She introduces us to a new term for leaders - performance permanence where they don't believe their people are being productive – and encourages all leaders to think about defining performance outcomes more broadly.They dig deep into productive tension, healthy conflict based on insights from Liane's 2019 book The Good Fight. They also talk about the importance of building trust through community when it comes to team effectiveness and the role HR can play in building productive conflict.They also explore burnout inspired by Liane's campaign NO-vember and she offers some of her favourite productivity hacks.You can access the video about Liane's bullet journal here - https://www.lianedavey.com/bullet-journaling-for-busy-professionals-2/ .And you can get access to all of Liane's other work here - https://www.lianedavey.com/.Quick reminderDon't forget to sign up for our weekly newsletter foHRsight at www.futurefoHRward.com/foHRsight.Follow us on LinkedIn:Mark - www.linkedin.com/in/markedgarhr/Naomi - www.linkedin.com/in/naomititlemancolla/future foHRward - www.linkedin.com/company/future-fohrward/And on Instagram - www.instagram.com/futurefohrward/And finally big shout out to our Producer Emily Milling at The Ultimate Creative for making us sound great! Learn more here - https://emilymilling.com/foHRsight+ is a private digitally-powered community for forward thinking senior HR leaders committed to making work better. Sign up here to join us at our virtual Open House on March 7th and here to express interest in the next cohort!Support the show

Today, we talk with Liane all about conflict: how to do it right, how to channel it for good, how to not let conflict become a debt snowball, and how to flip the fight for good!

Did you get a new boss for the new year? With turnover still high, and many people seeking out new jobs, it's not uncommon to walk into work and find out a new person is leading your team. Wall Street Journal reporter Chip Cutter tells us about the challenges these new bosses face, and why some are struggling. Then, teamwork doctor Liane Davey gives us the tips to figuring out what makes your new boss tick, and how you can help them while also helping yourself get on their good side.  Send us your stories about work and careers! Email aswework@wsj.com, or leave us a voicemail at 212-416-2394. Further Reading:  The War to Define What Work Looks Like  What ‘Get Into a Fistfight' and Bosses' Other New Year's Resolutions Mean for You  The Workplace Report  Careers Newsletter  Learn more about your ad choices. Visit megaphone.fm/adchoices

Liane Davey discusses how to ease the friction of conflict to make way for more productive conversations.— YOU'LL LEARN — 1) Why facts won't solve a conflict—and what will2) How to productively respond to harsh criticism 3) What most people get wrong about feedback Subscribe or visit AwesomeAtYourJob.com/ep827 for clickable versions of the links below. — ABOUT LIANE — Liane Davey is a New York Times Bestselling author. Her most recent book is The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. She is a contributor to the Harvard Business Review and is called on by the media for her leadership, team effectiveness, and productivity expertise. As the co-founder of 3COze Inc., she has companies such as Amazon, RBC, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology. • Book: The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track• LinkedIn: Liane Davey• Website: LianeDavey.com— RESOURCES MENTIONED IN THE SHOW — • Tool: The Birkman Method• Book: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) by Marshall Rosenberg and Deepak Chopra• Book: Never Split the Difference: Negotiating As If Your Life Depended On It by Chriss Voss and Tahl Raz• Past episode: 552: The Foundational Principle that Separates Good Leaders from Bad Ones with Pat Lencioni• Past episode: 770: How to Become the Manager that Your Team Wants with Russ LarawaySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

102. Liane Davey - The Cardinal Rules of Conflict “The number one (mistake on teams) is they fight for their own truth before fighting for the other person's truth.” - Liane Davey Liane Davey Guest Bio: Liane has never climbed Mount Everest (and never will). So far, she's never been in space. She doesn't even have an Olympic gold medal (although she did win the grade 9 Phys Ed award). But the prize for solving the most difficult team challenges is named after her (no, not really, but someday it probably will be). For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets, including CNN, NPR, USA Today, The Globe & Mail and Forbes, for her expertise on increasing productivity, enhancing engagement, developing leaders, and as one client put it, “dealing with the damn drama!” As a keynote speaker, Liane has spoken for audiences as big as 2000 and as intimate as 20.  Regardless of the size, she delivers the perfect combination of education and entertainment that leaders and teams need to get unstuck and make an impact on their organizations. She gets even the most serious audiences laughing by telling it like it is—including stories about many of the unbelievable situations she's experienced working with (and on) teams. (And, by the way, she's not afraid to admit that she learned most of these lessons the hard way). In between the laughter and stories, she provides a proven model and framework, along with the latest research, so that attendees walk away with the tools to start making their teams better from the moment they leave the room. Liane's clients include Amazon, Walmart, TD Bank, RBC, AMD, Google, Bayer, KPMG, Aviva, Maple Leaf Foods, and SONY Interactive Entertainment. Liane has experience and expertise across a wide range of industries, but with each client, she customizes her keynotes so that your audience feels like she “gets” you and has been working with your organization for years. R.O.G. Takeaway Tips: Do less. (One Yes, Three Less)  Be kind, not nice.  Work on your credit rating by understanding others better through curiosity. Validate others.  Don't break any of the three Cardinal Rules: 1. Don't tell others what they think. 2. Don't tell them who they are. 3. Don't tell others how/what they feel.  Resources: www.LianeDavey.com Liane's Book - The Good Fight Liane Davey on LinkedIn (In/lianedavey) 1 Yes and 3 Less You Aren't Strategic Enough - YouTube How to Prevent Conflict on Your Team - YouTube Conflict Resolution in the Workplace: Task-Based Conflict The Steps to Resolve a Conflict at Work Productive Versus Unproductive Conflict Resolution Network Diversity Index Quiz Coming Next: Episode 103, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy. Topic: Benefit of the Doubt. Credits: Liane Davey, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

101. Gratitude Quote from Interview: “In a series of experiments, it was discovered that hearing “thank you” from a supervisor gave people a strong sense of both self-worth and efficacy. The study also reveals that the expression of gratitude has a spillover effect: People become more trusting with each other and more likely to help each other out.” - Shannon Cassidy Host Bio:  Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.  Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Bridge Between, Inc. provides two free quizzes to help leaders realize their current state as a Generous Leader and how to diversify their networks. Check them out!  Generous Leader Network Diversity Index R.O.G. Takeaway Tips: Express your appreciation. Thank others specifically for why you appreciate them.  Please don't just include what they do. Appreciate them for who they are.  How, when they bring their strengths to work, everyone benefits.  Resources: Take an EQ self-assessment Emotional Intelligence by Daniel Goleman Network Diversity Index Quiz YouTube Channel R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Episode 102, we will be joined by Dr. Liane Davey, The Cardinal Rules of Conflict Until then, stay generous everyone!  Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

Join Laura Gassner Otting as she hosts this episode of LGOtv with special guest, Dr. Liane Davey.Dr. Liane Davey - Conflict Coach, High Tea Lover, Watercooler Psychologist Liane Davey is a New York Times Bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track and You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done. She is a frequent contributor to the Harvard Business Review and frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity.As the co-founder of 3COze Inc., she advises companies such as Amazon, TD Bank, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology.1:19 Ladies & Gentleman, Dr. Liane Davey.2:14 I'm conflict adverse but I'm not shy to defend someone I love.4:37 We are pugilistic when it comes to defending outside our tribes.6:04 Canadians do have conflict, it's just very passive aggressive. 8:39 Thinking about conflict like exercise: I don't like doing abs - but I know it will make me stronger so I need to just do them. I don't need to LIKE conflict, I just need to do it.9:02 Conflict averse vs. conflict avoidant. 14:26 Don't just rush into the answers when someone comes to you with a problem. 16:27 Start with “What's the problem?” and then leave some space. 18:03 How do you determine what someone's appetite for a solution is?20:43 What do you need? Validation or Resuscitation?23:40 The problem with “Let's agree to disagree.”26:50 How do we get into conflict debt - and how do we get out of it?32:10 Manager and Leader are not the same role. 38:00 LGO's most abusive management story.40:47 Tension vs Friction.42:09 Is this a meeting or a tea party?49:06 Am I letting people on my team add value?51:57 The role of conflict in the virtual workplace.56:44 Great feedback needs to be concrete. 58:42 The LBD of feedback.https://www.instagram.com/lianedavey/https://www.facebook.com/DrLianeDaveyhttps://www.linkedin.com/in/lianedavey/https://twitter.com/LianeDavey

How do you prevent a $7 conflict from becoming a $140 one? Liane Davey is the co-founder and principal of 3COze, a consulting firm focused on leadership and team building. In this interview we discuss how to handle conflict, everything from setting expectations with your team or bandmates, whether you should have written agreements, how to approach someone when a conflict arises, and the concepts of accountability and conflict debt. YouTube Twitter Facebook Website Presented by Bandzoogle Bandzoogle is an all-in-one platform that makes it easy to build a stunning website for artists. Bandzoogle is also offering to all our listeners 15% off the first year of any subscription. Just enter the promo code “8020show”. Follow 80/20 Records: Instagram TikTok LinkTree 8020records.com We would love to hear from you! Please give us a review, this really helps get others to listen in. Any suggestions on how we can improve? DM us on Instagram, TikTok, or Facebook. You can also email us at info [at] 8020records.com. Intro music: ‘Somebody' (Instrumental) by The Runner Up Outro music: ‘Let's Ride' (Instrumental) by Gabe Kubanda Host: Mike Zimmerlich Produced by: 80/20 Creative (80/20 Records) Post-Production: EarthtoMoira Tags: Music Interview Business Industry Podcast Bandmate Teammate Resolution Conflict

Here to discuss her highly recommended book The Good Fight, Liane Davey shares her expertise in the area of conflict and conflict resolution. Liane is a very successful author, keynote speaker, and business consultant and an expert in the space of building high performance teams. Creating a winning team is what this podcast is all about and I am delighted to have this conversation with Liane.

This is episode 505. Tips for sales career success. Read the complete transcription on the Sales Game Changers Podcast website. LIANE'S TIP: "Pick one spot where you're in conflict debt. Maybe it's one specific person on the customer's team. Maybe it's somebody in your family, whoever. I want you to pick one conflict debt and I want you to go and create a space for a conversation. I want you to focus exclusively on, how do I get their truth to come out of my mouth to the point where their response is yes? From there, you can keep going but I want you to pick one where you go, you know what? When she was talking about conflict debt I was getting a little uncomfortable because that's me, and I want you to go get out of that debt."

This is a continuation of last week's conversation with Liane Davey regarding her book; The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. This discussion reflects on the, "bonus chapter", conflict at home.   More information at: www.ericbrooker.com  www.lianedavey.com & The Family Meeting Reference: https://bit.ly/3jLjHMF

Liane has never climbed Mount Everest (and probably never will). So far, she's never been in space. She doesn't even have an Olympic gold medal (although she did win the grade 9 Physical Education award). But the prize for solving the most difficult team challenges is named after her (no, not really, but someday it probably will be). For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she's worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. learn more at ericbrooker.com and lianedavey.com