Supermanagers

In this episode of This New Way, Aydin sits down with Sukhpal Saini, founder of Engyne, to dive into how AI is reshaping the way we build products, market them, and even manage our personal networks. Sukhpal shares how he prototypes with AI, automates content creation, and turns conversations into distribution-ready assets. From building 30+ products to launching a Canva app for LinkedIn carousels, this episode is packed with actionable insights. Timestamps:0:00 — Intro: Welcome to This New Way1:30 — The AI curiosity wave and why people are hungry for tactical content4:00 — Suk's journey from IBM, Apple, and Saks to 30+ side projects and Engyne5:45 — The shift from building in Figma to building 5 real prototypes with A8:00 — Using Replit and ChatGPT to get fast, real customer feedback13:00 — How marketers can build lead gen tools without engineering16:30 — Will we have fewer engineers in the future? 19:00 — Demo #1: Nexus — Using AI to query your own network22:00 — Why personal productivity tools no longer require SaaS subscriptions24:50 — Demo #2: A Voice of Customer app to analyze transcripts and shape messaging29:00 — Demo #3: Carousel Studio — Turn your ideas into LinkedIn carousels with a Canva app35:00 — The power of creating from your unique opinion, not AI-generated fluff37:00 — Engyne's vision: Become a mini media machine39:00 — Closing thoughts and future predictions for AI-powered solo businessesTools and Technologies Mentioned:Replit – A browser-based coding environment that lets you write, run, and deploy software quickly. Suk uses it to rapidly prototype multiple product ideas in minutes.ChatGPT – OpenAI's conversational AI model, used to generate code, iterate on features, and assist in product development.Claude – An AI assistant developed by Anthropic, used similarly to ChatGPT for coding and ideation.Prisma – A modern ORM (Object-Relational Mapping) tool for Node.js and TypeScript, used in Suk's Voice of Customer app to manage the database.OpenAI API – The underlying API that powers GPT models like ChatGPT, allowing users to integrate AI functionality into their custom apps.Enjoyed the episode? Subscribe at thisnewway.com

In this episode of This New Way, Aydin talks to Rob, co-founder of Heartee Foods, co-founder of Assent and longtime AI practitioner, about how he's integrating AI into every corner of his mushroom farming business — from training systems and voice-driven data entry to hiring pipelines and grant applications. Rob shares how his team replaced costly software with internal tools powered by LLMs, dramatically accelerating operations and unlocking new insights. If you're curious how AI can power real-world logistics and training — this one's for you.Timestamps:00:00 – Intro: Rob's background in machine learning and startup journey01:15 – Building Heartee Foods and pivoting from software to farming03:00 – Voice-based data collection for daily farm operations04:50 – Replacing forms with AI-powered voice inputs06:00 – Creating an internal LMS using LLMs and video training07:40 – Why traditional audits now take 2 hours instead of 2 weeks10:00 – The power of voice in AI interfaces and workplace design12:00 – Using AI to build and query internal documentation systems13:45 – Why LLM-powered search beats traditional search16:30 – Building internal software faster than ever before20:00 – How Rob uses AI to evaluate job candidates using transcripts24:00 – Demo: Ranking resumes with NotebookLM28:00 – Using LLMs to draft government grant applications34:00 – Automating grant budgeting and narrative writing with AI36:00 – The future of coding: From dev-led to voice-initiated workflows38:00 – Rob's advice to leaders: “Just start using it”Tools & Resources Mentioned:Fellow – For recording and transcribing interviewsAnthropic Claude / GPT-3.5 – Used to build internal toolsNotebookLM (Google) – Used to rank resumes and answer hiring questionsCursor – AI coding tool for faster software developmentSiri (macOS voice dictation) – Used for hands-free data entry and draftingCustom LMS with LLM integration – Built in-house to replace third-party toolsSubscribe at Thisnewway.com to get the step-by-step AI workflows.

Subscribe at www.thisnewway.com to get the step-by-step playbooks, tools, and workflows.In this episode, Aydin chats with Irosha de Silva, the founder of Marketrics, about how AI is transforming customer support from passive documentation to real-time, visual, and agentic assistance. They discuss how they met through an AI networking tool called Bordy, how Irosha transitioned from running a software agency to launching an AI-powered startup, and how tools like Grok and GitHub Copilot are changing the game for fast-moving teams. Irosha also demos how Marketrics works—revealing a future where SaaS tools can support users visually and contextually, without human intervention.TIMESTAMPS0:40 – How Aydin and Irosha met through Bordy, an AI networking agent2:50 – Irosha's tech background and software agency journey4:55 – Going “all in” on building a product in AI6:15 – The frustrating customer support moment that sparked Marketrics8:20 – How Marketrics uses agentic AI to improve customer support10:00 – The impact of AI on company-building today11:45 – How startups can now reimagine any function with AI12:45 – Tools Marketrics uses: GitHub Copilot, Grok, ChatGPT14:00 – How AI is helping founders actually get things done (like LinkedIn posts!)16:00 – Irosha's process for turning notes into a high-performing post using Grok21:10 – Live demo: How Marketrics works with Canva as an example27:00 – Reimagining support: From reading docs to real-time visual guidance30:00 – Why user patience is dropping in the AI era31:00 – What excites Irosha most about the next 12 months of AI32:50 – How to connect with IroshaTools & Resources MentionedBordy – AI networking agent that introduces professionals via emailMarketrics – Irosha's AI-powered customer support platform (marketrics.ai)Grok – AI tool (by xAI) Irosha uses to generate real-time LinkedIn postsGitHub Copilot – AI code assistant used by Markettrics' dev teamChatGPT – Used alongside Grok for content creation and supportCursor – Another AI coding tool briefly mentioned by AydinNvidia GTC Conference – Where Irosha gathered content for his LinkedIn post

Subscribe at www.thisnewway.com to get the step-by-step playbooks, tools, and workflows.In episode 6 of This New Way, Fredrik Thomassen and Phillip Maggs walk us through how Superside—a global creative services company—has fundamentally transformed its workflows using generative AI. From automating asset production to embedding AI directly into tools like Figma, Superside is pushing the boundaries of what's possible in creative automation. We also get a live demo of their “brief-to-draft” workflow and discuss how AI is reshaping the talent landscape.TIMESTAMPS: 0:52 – What Superside does and its global scale2:10 – Phil's role and what “Director of Generative AI Excellence” means4:08 – The turning point: DALL·E and Superside's AI transformation8:00 – How they approached AI experimentation via “shadow projects”10:54 – Testing AI-created assets alongside human work13:20 – How talent profiles are changing with AI19:00 – Where AI is most disruptive: video production22:00 – Live demo: from brief to hundreds of personalized assets32:00 – In-tool editing and automation directly in Figma36:00 – Image-to-video transformation with Runway41:00 – What's next for Superside and the creative industry46:30 – Final thoughts: what Fredrik and Phil are most excited aboutTOOLS AND TECHNOLOGIES MENTIONED:DALL·E – AI image generationMidJourney – Creative image ideationStable Diffusion – Open-source image genChatGPT / GPT-3.5+ – Prompt writing and copy supportFigma – Design collaboration with custom AI pluginsRunway ML – AI video generationZapier – Workflow automationSuperspace – Superside's internal platformFoul – Model inference layerNode-based AI orchestration – For prompt chaining and bulk generation

Subscribe at thisnewway.com to get the step-by-step playbooks, tools, and workflows.In episode 5 of This New Way, Aydin sits down with Liam Martin, co-founder of Time Doctor and Running Remote, to explore how AI is reshaping team productivity, SaaS economics, and the future of work. Liam shares how his team replaced $40K/year worth of employee engagement software with open-source AI tools — and how their internal R&D lab, Chainsaw, is building the future of workforce analytics.You'll hear how Time Doctor uses AI to reclassify productivity metrics by job role, how AI has changed their approach to product-market fit, and why they're betting on proprietary agents as the next evolution of workplace tools. Liam also shares his personal tech stack, insights on open-source AI models like DeepSeek, and how he's replacing Google with LLMs in his day-to-day workflow.You'll walk away with practical ideas for how to reduce SaaS spend, empower your R&D teams, and get ahead of AI's disruptive force in remote work and beyond.Click here to check out the AI-generated timestamps, episode summary and transcript.. . .Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the episode with someone who will benefit from listening.. . .TIMESTAMPS 00:36 Liam's McGill story and how he accidentally left academia 02:45 The early days of remote work and building Time Doctor 05:57 What Time Doctor actually does (and how AI is changing it) 08:08 How AI reclassified productivity by job type 11:03 Could product-market fit collapse due to AI? 13:44 Building the Chainsaw team 20:02 Replacing Google with LLMs 24:35 Why proprietary AIs might need to be “pushy,” not polite 28:03 Don't wait for economics — just solve the problem 29:45 What's coming next in the AI cost curve35:58 GPT customizes slide decks based on personality types39:07 Build complex no-code apps with just a prompt using Lovable43:46 Engineers may be more disrupted by AI than customer serviceTOOLS & RESOURCES MENTIONEDAI Tools & ModelsDeepSeek OCR → replaced paid OCR tools, cutting costs by 90%Do Browser (Chrome extension) → automates browser actions like a humanLM Studio → runs open-source LLMs like DeepSeek and Claude locallyClaude (Anthropic) → used for AI-based task delegationOpenAI GPT-4 / Operators → tested against open-source alternativesInternal Innovation & AI SystemsChainsaw R&D Team → focused on building from scratch, not optimizingWorkforce Analytics with AI → redefining productivity dynamically by roleAI-driven feature decisions → testing new models before looking at ROIOCR Video Analysis → used to assess best vs worst execution of tasksPhilosophies & Frameworks“Build a chainsaw, not a sharper axe” → rethink, don't just improve“Solve one customer's problem perfectly” → from Y Combinator playbookPersonal AI-first workflows → replacing search with LLMs

Subscribe at ⁠www.thisnewway.com⁠ to get the step-by-step playbooks, tools, and workflows.In episode 4 of This New Way, Aydin sits down with Andrew Waitman, CEO of Assent, to explore how a billion-dollar B2B SaaS company is transforming operations, product development, and team productivity with AI. Andrew shares how Assent went from under $1M to nearly $200M ARR, became one of the earliest adopters of GitHub Copilot and ChatGPT Enterprise, and how they now embed AI-driven OKRs across every team.You'll hear real use cases: from summarizing messy trip reports, generating synthetic bills of materials for secure testing, and accelerating supplier document reviews — to measuring impact on productivity and profitability. Andrew also offers actionable insights on how to drive AI adoption across teams, how CEOs should personally lead the AI charge, and which tools he uses daily to stay ahead.You'll walk away knowing how to start small, scale fast, and turn AI into a measurable force multiplier across your org.⁠⁠Click here⁠⁠ to check out the AI-generated timestamps, episode summary and transcript.. . .Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the episode with someone who will benefit from listening.. . .TIMESTAMPS:00:35 Andrew's background and Assent's growth journey02:37 The scale: 18,000 suppliers, 200 compliance topics05:07 The post-ChatGPT transformation and Vista Equity OKRs06:09 Early adoption of GitHub Copilot & ChatGPT Enterprise08:51 Trip report improvements using AI synthesis09:35 Generating synthetic bills of materials for safe testing12:26 Where AI drives efficiency: entity resolution, part matching, document validation13:12 Measuring AI's impact: productivity, quality, and profitability17:32 Expanding customer success capacity without adding headcount20:37 How to drive company-wide AI adoption (hackathons, Slack, evangelists)24:10 Andrew's personal AI workflows & deep research routinesTOOLS & RESOURCES MENTIONED:AI Tools & PlatformsGitHub Copilot (Microsoft) → adopted early for engineeringChatGPT (OpenAI, including Enterprise license) → used across teams for synthesis, rewriting, summarizationPerplexity AI (Pro) → used for deep research reportsInternal AI Use Cases & SystemsSynthetic bills of materials → generated using AI to safely test software without exposing sensitive customer dataAutomated document review → handling millions of supplier documents for complianceEntity resolution → using AI to match the right supplier or part across massive datasetsPart resolution & document validation → automating complex checks in the supply chainCompany-Wide AI Adoption Tools & MethodsOKRs (Objectives & Key Results) → embedded AI goals at company, team, and functional levelsAI hackathons → internal competitions to inspire creative use casesSlack channels → for sharing, evangelizing, and discussing AI applications internallyPersonal CEO Tools & WorkflowsPerplexity deep research → running 12–15 deep research reports per dayAI summarization & rewriting → e.g., turning multi-page trip reports into professional one-page summaries

Subscribe at Thisnewway.com to get the step-by-step AI workflows.In episode 3 of This New Way, Aydin sits down with Philippe Dame, CPO of Recollective, to unpack how AI is transforming qualitative market-research, sales operations, internal knowledge-sharing, and day-to-day productivity.Phil walks through the product pivot that turned Recollective's vast unstructured data into an “AI-first” insights engine, then demos a stack of no-code automations — from AI-powered lead scoring in Google Sheets to a self-serve Vertex AI search that makes every doc, deck, and Gong call instantly searchable.You'll hear concrete play-by-plays, see cost breakdowns , and learn how to start small, scale fast, and turn AI into a force-multiplier across your org.Timestamps:00:35 Phil's background and early web-tool days01:44 Pivot to Recollective and focus on market-research tech03:18 Why hybrid qual + quant research matters03:58 Unstructured data → perfect AI playground04:50 “Roadmap reset” after ChatGPT pressure06:00 How the team up-skilled on LLMs & vector DBs08:12 First AI features: summarization → theme extraction → comparisons09:05 Making space for AI work without derailing commitments10:10 Company-wide AI wins: sales data mining & lead scoring13:08 Relay + Google Sheets workflow for automated enrichment16:18 Running internal “AI office hours” to drive adoption17:05 Staying current: newsletters, trials, and cost control20:25 Seat-based vs. usage-based pricing—Phil's take23:04 Perplexity as Phil's go-to research sidekick24:50 Cutting the “collaboration tax” with self-serve AI answers27:24 Live demo: Recollective's Ask-AI tab & verbatim citations31:28 Segment @mentions for instant comparative analysis37:04 Emotion tagging and drilling into negative feedback38:30 Building an internal Vertex-AI search in one afternoon42:23 Agent Builder setup walkthrough44:34 Relay use-cases: lead workflows, news scraping, stand-up bot53:23 n8n migrations: 4,000 Gong calls plus on-the-fly analysis56:30 OpenAI Playground & Notebook LM for ad-hoc knowledgebases1:02:20 Google AI Studio multimodal experiments (free)1:04:04 Start simple—one use-case, one stakeholder, iterateTools & Resources Mentioned:AI / LLMs & Model-PlaygroundsChatGPT (OpenAI)OpenAI Platform & PlaygroundClaude (Anthropic)Perplexity Pro- Google Gemini (Workspace)Google AI StudioKnowledgeBase & Search Vertex AI Agent Builder / Search (Google Cloud) Notebook LM (Google) Internal Vertex-powered “ask-AI” portalAutomation & WorkflowsRelay (no-code workflow tool with AI steps)Zapier (reference point)n8n (open-source automation + AI agents)Data, CRM & Sales EnablementGoogle SheetsSalesforceOutreachGong (call recordings)Collaboration & ProductivitySlack (AI channel, human-in-the-loop flows)Notion (company intranet)Google Drive & Google CalendarRSS feeds + custom “Article Extractor” scraperCore ProductRecollective (Phil's qualitative-research platform with built-in AI features)Developer / Engineering UtilitiesCursor IDE (AI-assisted coding, briefly cited)

Subscribe at Thisnewway.com to get the step-by-step AI workflows.In episode 2 of This New Way, Felipe Izquierdo, CEO of Quest, explains how a small, boot-strapped team runs both an educational game studio and a cohort-based learning program by leaning on AI for almost every function — prototyping multiplayer math games in hours instead of weeks, automating high-touch parent emails, and even building a 24/7 “executive-coach” phone agent from scratch.Along the way he shares the exact stacks (Cursor, Replit, Zapier, Anthropic, Twilio, 11 Labs) and design choices that let three people operate like fifty.Timestamps00:00 Felipe's path from non-technical founder to AI-assisted coder01:28 What Quest does and why AI keeps the team lean03:28 How AI shrinks game-prototype cycles from weeks to hours08:34 Daily workflow: Cursor, Replit, Super Whisper voice coding & Mac dictation14:00 Learning to code faster via screenshot-driven ChatGPT tutoring16:58 Show & Tell #1: Zapier + Anthropic email-drafting pipeline (live demo)30:59 Show & Tell #2: Building and calling “Maximo,” a voice executive-coach agent41:48 Future bets: voice as the primary UI and AI-only workflowsResources & Tools Mentioned:Coding & Prototyping: Cursor, Replit, Devin (reference), GitHub PR reviewsVoice / Dictation: Super Whisper (Mac), macOS built-in dictation, 11 Labs Voice & Conversational AI, OpenAI Real-Time APIAutomation & LLMs: Zapier (Zaps), Anthropic Claude, Google Sheets / Airtable, Twilio (SMS & voice)Products & Links:Quest math & strategy games – joinquest.comAI executive coach “Maximo” – meetmaximo.com

Subscribe at Thisnewway.com to get the step-by-step AI workflows.Welcome to the very first episode of This New Way. We're kicking things off by flipping the mic and letting Manuela Bárcenas interview Aydin Mirzaee, our podcast host, about why we're retiring Supermanagers and launching this new, AI-centric show. In this episode, Aydin describes how adopting AI feels like onboarding a new teammate, how he steered Fellow's pivot from manual meeting workflows to an AI meeting assistant, and demos two of his favorite tactics:Turning a 60-second voice memo into a polished board-report section with ChatGPTUsing Fellow's Ask Fellow and Copilot to auto-draft mandates and PRDs straight from meetings and customer callsYou'll also hear the cultural plays — company-wide hackathons, “show & tell” town halls, and even a ChatGPT-every-new-tab browser hack — that helped Aydin get the whole team moving faster with AI. We wrap up with a teaser of future guests who are smashing targets and reinventing product management with AI tools.Timestamps:01:01 Looking back – 5 years of Supermanagers and why a change is needed01:41 New revolution – From remote-work disruption to the AI era02:26 Big reveal – Retiring Supermanagers and launching This New Way03:03 Format upgrade – Video, YouTube/Spotify, and on-air show-and-tell demos03:58 Why it matters – Managing humans and AI agents will soon be core leadership skill05:35 About Aydin – Founder background & current role as CEO of Fellow06:38 Fellow's AI pivot – Turning a manual meeting tool into an AI meeting assistant08:59 CEO advice – Hackathons and cross-functional learning to kick-start adoption10:31 Creating AI culture – Weekly town-hall demos normalize AI-assisted work11:31 Personal hacks – ChatGPT-on-new-tab, screenshot explainers, and habit breaking14:44 Demo 1 – Voice memo ➜ board-report section via ChatGPT “Projects” workflow20:38 Demo 2 – One-on-one recap ➜ company-wide mandate memo with Fellow AI23:46 Demo 3 – Customer interview ➜ detailed PRD/requirements doc in minutes26:46 Impact – Better communication, higher expectations, and faster output28:35 Future outlook – Doing “1,000 % work” with 100 % resourcesResources and Tools mentioned:ChatGPT desktop app (voice mode) & GPT-4o-01 modelChatGPT “Projects” for reusable style guidesChrome extension that opens ChatGPT on every new tabFellow AI Meeting Assistant: Ask Fellow, Copilot, Redaction featuresCrewAI – multi-agent orchestration platform (via Greg Eisenberg video)Slack – channel posts of AI-generated memosYouTube creators (e.g., Greg Eisenberg) for discovering new AI workflows

In episode 26 of season 2, we sit down with Topaz Adizes, award-winning filmmaker, founder of The Skin Deep, and author of 12 Questions for Love. Topaz has spent years exploring the transformative power of deep human connection and asking the right questions. In this episode he shares how leaders can create safe spaces for authentic conversations, build trust within teams, and harness group dynamics to unlock creativity. Topaz emphasizes the importance of “the space between humans” - the emotional gaps and differences that AI cannot replace. He also introduces practical tools to foster open dialogue and strengthen workplace relationships. Through powerful stories and a five-act framework for structuring conversations, Topaz shows leaders how to cultivate vulnerability, navigate conflict, and drive meaningful collaboration. Tune in to discover how asking better questions and creating intentional spaces can elevate your leadership and bring your teams closer together.  Whether you're a new manager or a seasoned executive, this episode offers actionable advice for building resilient, human-centered organizations. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:17] From filmmaker to exploring the emotional human experience [05:47] Creating space and asking better questions for transformative conversations [08:30] How humans can differentiate themselves from AI in the workplace [12:28] A five-act framework for designing deeper conversations [17:17] Building trust in new teams by creating safe spaces [19:47] Using The AND card deck to improve team communication and connection [22:27] The role of physical and virtual spaces in shaping team dynamics [25:40] The future of relationships in an AI-driven workplace [32:47] Balancing creativity by separating brainstorming, execution, and analysis [37:18] Why leaders must “prime vulnerability” to foster openness in teams

In this episode of the Supermanagers podcast, we sit down with Zabeen Hirji, former Chief Human Resources Officer at RBC, to explore the evolving role of organizational purpose and leadership in modern times. Zabeen shares insights from her extensive experience managing a global workforce of 80,000 employees across 40 countries. She emphasizes the importance of regularly revisiting an organization's purpose to align with shifting internal and external environments. Aydin and Zabeen discuss how AI is reshaping the workplace, and AI's potential to augment human capabilities, automate mundane tasks, and enhance productivity. They also touch on the increasing importance of maintaining a base knowledge alongside AI adoption, advocating for a blend of human employees and AI agents managed with enhanced skills. Tune in to explore these valuable insights and more, as Zabeen Hirji and Aydin Mirzaee provide a roadmap for thriving in a rapidly transforming work landscape. Don't forget to rate, review, and subscribe to the Supermanagers podcast and share it with your friends and fellow managers. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [00:00] Purpose-driven leadership: Insights from Zabeen Hirji [05:48] Promoting transparency and experimentation in organizations [11:08] Convergence of human and AI agents [14:01] Revolutionizing knowledge work: Streamlined data processing [20:03] Balancing profits and sustainability: A purpose-driven approach [25:29] Aligning roles with organizational purpose and values [33:58] Empowering leaders for impactful third act journeys [35:09] Creating impactful opportunities through wisdom and connections [38:39] Embracing lifelong learning for personal growth

In episode 24 of season 2, we sit down with Alan Todd, an entrepreneur, executive learning expert, and advocate for cohort-based leadership development. Alan brings decades of experience in helping organizations build learning cultures that harness collective intelligence and foster team resilience. He is known for his work in developing innovative leadership programs and creating environments where individuals and teams thrive through meaningful dialogue and psychological safety. In this episode, Alan discusses the principles behind building effective cohort-based learning teams and how this approach leverages collective intelligence for organizational success. He explains the importance of balancing System 1 and System 2 thinking to enhance decision-making and team problem-solving. Alan also delves into the concept of connecting people to their purpose and creating sustainable competitive advantages through continuous learning and development. With real-life examples and actionable takeaways, Alan outlines how leaders can inspire curiosity and embed psychological safety into team dynamics, encouraging open dialogue and diverse perspectives. He also shares his insights on “team-of-teams” leadership and how facilitating conversations across departments can lead to more cohesive and innovative organizations. Tune in to gain valuable insights from Alan's strategies on fostering learning cultures, building resilient teams, and leading with empathy. This episode is ideal for leaders and team members who are passionate about creating environments where everyone can actively learn, grow, and succeed. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:15] The transformative effect of cohort-based learning [06:48] System 1 vs. System 2 thinking and their roles in decision-making [09:34] Psychological safety  [12:50] The importance of “teaching them to long for the sea”  [16:27] Diverse thinking and leveraging interaction  [20:41] Build learning organizations  [24:03] The “team-of-teams” leadership approach  [29:15] Unanimous consensus is rare  [34:50] Connecting people to purpose 

In episode 23 of season 2, we sit down with David Weiss, CEO of Weiss International, an expert in leadership development, innovation, and navigating complex organizational challenges. David's experience as an author, speaker, and executive coach has equipped him with unparalleled insights into how leaders can thrive amid uncertainty and foster team environments that drive innovation and engagement. In this episode, David dives into the essential qualities leaders need today, focusing on the power of emotional intelligence and how to lead effectively when ambiguity is the norm. He explores how fostering open dialogue and creating collaborative spaces can unlock a team's creative potential. David also shares practical strategies for helping leaders at all levels develop the resilience and agility needed to adapt to ever-changing business landscapes. With actionable takeaways and real-world examples, David explains how leaders can close leadership gaps, inspire their teams, and harness the collective intelligence of their organizations to solve complex problems. He emphasizes the importance of developing emotional maturity and facilitating conversations that lead to impactful decision-making. Tune in to learn David's proven frameworks for leading through change, building innovative cultures, and enhancing your leadership toolkit for the future. This episode is a must-listen for anyone committed to expanding their leadership capacity and fostering team success. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [05:22] The importance of emotional intelligence and why it's essential for modern leadership [08:15] Building resilient teams  [12:38] Strategies for facilitating open dialogue  [16:45] Closing leadership gaps and empowering leaders at every level [21:10] How to approach leadership when faced with ambiguity [26:07] Embedding innovation into team culture [30:23] Real-life examples of leaders successfully navigating complex challenges [32:50] The role of emotional maturity in making decisions

In episode 22 of season 2, we sit down with Charlie Gilkey, founder of Productive Flourishing, a professional training and coaching company/community dedicated to helping individuals and teams achieve their best work. Charlie is an author, executive coach, and workplace consultant known for his expertise in organizational development, change management, and leadership strategies. In this episode, Charlie unpacks essential team habits that can transform how teams operate, from addressing common workplace challenges, like the "broken printer problem," to fostering better communication and alignment. He introduces powerful concepts such as the "air sandwich" and explains how to identify and overcome cultural debt that holds teams back from success. Charlie also shares insights from his books Start Finishing and Team Habits, detailing how to build strong, cohesive teams that thrive on purpose and productivity. With practical examples and actionable advice, Charlie emphasizes the importance of retrospectives, proactive problem-solving, and creating a culture where every team member contributes to continuous improvement. He challenges the notion that only managers can instigate change and highlights the potential of non-managers to drive team success. Tune in to discover Charlie's frameworks for improving team habits, developing sustainable work practices, and creating an environment where teams can excel. This episode is a must-listen for leaders and team members looking to foster a culture of growth, innovation, and resilience! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:11] Military to executive coach [07:12] Have ever heard of an “air sandwich”? [11:56] The “broken printer problem”  [17:42] Prioritizing “Quadrant 2 time” for teams [23:33] Importance of regular retrospectives  [29:24] How to identify meeting inefficiencies [34:41] Team habits that empower every member [38:25] Your team is stronger than you give them credit for

In episode 21 of season 2, we sit down with Charlene Li, New York Times bestselling author and expert in digital transformation and disruptive leadership. Known for her impactful books, including The Disruption Mindset, Open Leadership, and Groundswell, Charlene shares insights from her latest book, Winning with Generative AI: The 90-Day Blueprint for Success, which provides a strategic approach to harnessing the potential of generative AI as a leader. In this episode, Charlene dives into the art of leading through disruption and creating growth-focused, purpose-driven organizations. She explores how leaders can shift from maintaining the status quo to actively pursuing change that aligns with future customer needs. Charlene also shares her unique framework for identifying “Big Gulp” moments — decisions that challenge leaders to embrace risk confidently — and practical methods to make AI a transformative force within teams and companies. With real-world examples and actionable strategies, Charlene breaks down the three critical questions every leader should ask to stay aligned with evolving markets and build a resilient organization. She also shares stories from her career, and her journey from Harvard Business School to becoming a sought-after advisor for top executives. Tune in to learn Charlene's strategies for leading in a rapidly changing world, leveraging AI for competitive advantage, and fostering a company culture ready to tackle future challenges. This episode is packed with wisdom for anyone looking to lead change, think strategically, and future-proof their organization! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:04] Vulnerability makes you a better leader [07:30] The connection between growth and disruption [09:02] “Big G” versus “small g" growth [11:33] Building a disruption-ready organization [17:23] 3 questions every employee should be able to answer [23:42] “Big Gulp” moments in decision-making [28:49] The importance of decision-making preparedness  [29:59] Generative AI is an accelerating force 

In episode 20 of season 2, we sit down with Shivani Berry, CEO and founder of Arise Leadership, a program dedicated to helping women advance in their careers and excel in leadership roles.   In this episode, Shivani delves into the key leadership skills that professionals must master to succeed, including strategic influence and getting buy-in from dominant personalities. She also explores the importance of becoming a "feedback magnet" and the power of using reflection to overcome imposter syndrome.  With practical examples and actionable insights, Shivani explains how leaders can create a culture of development within their teams and organizations. She also shares her personal journey of transitioning from tech management to founding Arise Leadership, and the challenges she faced along the way. Tune in to learn Shivani's unique frameworks for leadership growth, strategies for navigating complex work environments, and how to unlock your full potential as a leader.  You'll find this episode valuable if you're looking to improve your leadership skills and drive success in your organization! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [02:41] Mastering strategic influence is critical for leadership  [06:36] Getting buy-in from dominant personalities [09:15] Building trust and credibility [12:45] Why leaders fail to get buy-in and how to avoid them [18:46] Techniques for effective reflection [19:28] How to consistently receive high-quality feedback [32:18] Senior leadership challenges [34:02] Turning self-doubt into leadership strength [41:10] How organizations can support and accelerate the growth of women in leadership  

In episode 19 of season 2, we sit down with Aaron Hurst, a serial social entrepreneur and author of The Purpose Economy. Aaron is an expert on the science of purpose and fulfillment and has dedicated his career to helping individuals and organizations discover their purpose.  In this episode, Aaron shares his insights on building a purpose mindset within teams and the importance of fulfillment at work, as well as offers practical strategies for leaders, including storytelling, reflection, and creating space for employees to find meaning.  Throughout the conversation, Aaron dives deep into the science of purpose, offering compelling data from his research at NYU and PwC, and shares how leaders can implement these findings to foster engagement and growth in their organizations. Tune in to learn how Aaron's experience and research can help you create a more meaningful and fulfilling workplace, and discover why adopting a purpose-driven leadership style can lead to higher performance and satisfaction across your team. You'll find this episode valuable if you're a leader looking to cultivate purpose in your organization and empower your team to thrive both personally and professionally! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [02:15] Aaron's early entrepreneurial journey and family influence [07:15] Purpose mindset vs transactional mindset [09:20] Importance of hiring people with a purpose mindset [11:30] How reflection and gratitude can create meaning at work [16:05] Storytelling to drive team alignment and purpose [19:10] The science behind purpose and why it matters in organizations [22:50] Organizational strategies for fostering purpose and meaning [29:00] Challenges in scaling teams and dealing with failure [37:30] Using a portfolio approach to building multiple businesses  

In episode 18 of season 2, we sit down with Patrick Ewers, founder of Mindmaven and author of Radical Delegation. Patrick is an expert on productivity and relationship building, and in this episode, he shares his powerful strategies for freeing up time and increasing impact as a leader.  Patrick discusses his concept of radical delegation, which allows leaders to regain 10 to 12 hours a week by delegating tasks more effectively. He emphasizes the importance of investing in relationships, explaining that strong relationships are key to success, yet often overlooked due to their lack of urgency. Patrick also dives into the concept of positive alacrity, the simple but transformative habit of voicing positive thoughts immediately to strengthen relationships and improve workplace culture.  Tune in to learn how Patrick's innovative approach to delegation and relationship building can help you become a more effective and impactful leader! You'll find this episode valuable if you're a leader looking to optimize your time, develop relationships, and delegate tasks effectively for long-term success.  . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:42] How to free up time and increase productivity [06:07] Patrick's mistake when trusting his gut in relationships [09:46] The importance of body language and face-to-face communication [14:34] The purpose of radical delegation [18:58] Using an Engagement Manager for effective delegation [22:07] Follow-up emails and dictation tools will build stronger relationships [31:58] Inbox shadowing to increase efficiency [39:10] Building trust with an engagement manager can enhance long-term productivity  

In episode 17 of season 2, we sit down with Jerry Colonna, the CEO of Reboot.IO and author of Reunion: Leadership and the Longing to Belong. Jerry is known for his radical approach to leadership and self-inquiry, and in this episode, he shares his insights on how leaders can create conditions of belonging within their organizations. He explores the concept of radical self-inquiry, emphasizing the importance of making the unconscious conscious to break free from recurring patterns that hinder personal and professional growth. Jerry also delves into the power of empathy in leadership and how fostering real conversations can lead to more inclusive and supportive work environments. Through practical examples, Jerry discusses the importance of leaders taking responsibility for their role in shaping the culture of their organizations. He encourages leaders to look inward, challenge their belief systems, and actively create conditions where everyone can belong. Tune in to learn how Jerry's philosophy can help you build a more inclusive and empathetic workplace. This episode offers profound insights for leaders looking to deepen their understanding of themselves and their role in creating a more connected and human-centered organization. You'll find this episode valuable if you're a leader aiming to foster belonging, lead with empathy, and create a culture that embraces real conversations! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [01:10] Discussing radical self-inquiry [03:47] Radical self-inquiry's importance in leadership [07:01] Overview of Jerry's new book, Reunion: Leadership and the Longing to Belong [11:40] Creating conditions for belonging in the workplace [16:38] The challenge of empathy and inclusion in the workplace [18:41] How a CEO can foster an inclusive culture [25:25] Dealing with divisiveness in organizations [33:80] Stop thinking you have to have all the answers  

In episode 16 of season 2, we sit down with Brian Gottlieb, author of Beyond the Hammer and a visionary business leader who scaled his home services company from a $3,000 startup to a $150 million enterprise. Brian shares his unique approach to leadership, focusing on hiring to your weaknesses and empowering others to fill the gaps where you fall short. He dives deep into how he built a culture of development, transforming his company into a training organization where employees are constantly learning and growing. Brian also emphasizes the importance of problem-solving systems — creating scalable solutions that allow teams to work autonomously and solve issues without micromanagement. Through powerful examples from his own journey, Brian explains how leaders can build systems that enable sustainable growth and foster employee development. Tune in to learn how Brian's leadership philosophy, rooted in empowering others and leading with purpose, can help you build a strong, high-performing culture in your organization. You'll find this episode valuable if you're a leader looking to hire effectively, develop talent, and create scalable systems for long-term success! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [02:45] Brian's journey from a $3,000 startup to a $150 million company [06:19] The importance of hiring to your weaknesses [10:25] Brian's epiphany about focusing on people development [12:20] Transitioning a company to a training organization [14:02] The Harvard Business School executive program [19:01] Creating a manager training program to drive alignment and growth [24:01] Using stay interviews to retain employees and gain feedback [27:30] Aligning a business with clear mission and vision statements [29:12] How daily huddles helped streamline communication and management  

In this episode, we sit down with Adam Coffey, a seasoned CEO with over 21 years of experience leading private-equity-backed service companies. Adam shares his journey from his military career to becoming a leader in the private equity world, where he has overseen 58 acquisitions and facilitated billions of dollars in successful exits. In episode 15 of season 2, Adam delves into the critical lessons he's learned about leadership, including the importance of building a strong culture and being transparent as a leader. He discusses the concept of the 'Happy Meal effect' in startups and how it applies to scaling companies effectively. Adam also emphasizes the need for leaders to adapt to different stages of growth and highlights the value of ongoing learning and self-improvement. You'll gain insights into navigating different growth stages, the importance of hiring and empowering great people, and the role of a CEO in inspiring and leading a team. Adam's practical advice on performance management and building a transparent culture offers actionable strategies for leaders looking to enhance their organizations. You'll find this episode valuable if you're looking to elevate your leadership skills,  build high-performing companies, and motivate your team. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [00:46] Adam Coffey's books [04:56] Lessons from the military and General Electric (GE) on leadership and discipline [06:52] Transitioning from CEO roles to consulting and teaching [09:30] Defining the role of a CEO and the importance of company culture [12:14] The 'Happy Meal effect' in startups and growth companies [17:45] The importance of employee engagement and performance management [28:38] Transparency in leadership and making tough decisions [32:41] Building a strong company culture and engaging employees  

In this insightful episode, we sit down with Amy Edmondson, one of the world's leading management thinkers. As the Novartis Professor of Leadership and Management at Harvard Business School, she is an expert in psychological safety and organizational learning.  In episode 14 of season 2, she discusses the importance of creating environments where team members feel safe to speak up and how this psychological safety is essential for learning and innovation. She also explores the balance between psychological safety and accountability, emphasizing that these concepts are not in opposition but rather complementary in high-performing teams. You'll gain valuable insights into how to foster a culture of inquiry, the role of clear goals in team performance, and practical steps for turning around fearful organizations. Amy's examples from companies like Pixar and Southwest Airlines offer concrete illustrations of how these principles can be applied in real-world settings. You'll find this episode valuable if  you're looking for actionable advice for leaders looking to enhance their team's psychological safety, accountability, and overall performance. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [02:13] Leadership mistakes and psychological safety [05:26] The role of psychological safety in organizational learning [08:58] Balancing psychological safety and accountability [14:07] Characteristics of high-performing teams [18:09] The impact of clear goals on team performance [24:12] Turning around a fearful organization [30:22] Lessons from Pixar and Southwest Airlines [39:38] Tips for leaders on mastering the art of asking good questions  

In this episode, we sit down with Anthony Onesto, a visionary business leader and the founder of KAE.ai, an innovative AI-based HR platform. Anthony shares his extensive experience in empowering startups and tech companies to unlock their full growth potential. As the Chief People Officer at Suzy, a leading market research software company, and the author of "The New Employee Contract," Anthony provides a wealth of knowledge on leadership, delegation, and the evolving workplace. Anthony addresses the unique characteristics and expectations of the Gen Z workforce, emphasizing their need for stability and proactive approaches to social issues. He also discusses the transformative impact of AI on business practices, highlighting how tools like ChatGPT are revolutionizing communication and efficiency. Listeners will gain valuable insights into effective team management, the importance of understanding personal strengths, and the balance of autonomy and trust in leadership. Anthony's approach to meetings and his AI-first philosophy offer practical strategies for enhancing organizational productivity. This episode will be valuable to you if you're looking to revolutionize your approach to leadership, delegation, managing Gen Z employees, and leveraging AI in the workplace! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:28] Leadership mistakes and autonomy [05:13] Importance of understanding personal strengths in delegation [06:14] The role of brain awareness training in leadership [09:02] Levels of autonomy and their application in team management [14:34] Characteristics and expectations of Gen Z employees [17:24] Gen Z's need for stability and their proactive approach to social issues [24:39] Importance of diversity, equity, and inclusion in attracting Gen Z talent [30:22] The impact of AI on communication and efficiency in HR practices [34:28] Are all your meetings necessary?  

In this episode, Eytan Bensoussan, CEO and co-founder of NorthOne, a business banking platform for small businesses, shares his experiences. He has had a diverse career path, including time at McKinsey & Company to co-founding NorthOne.  In episode 12 of season 2, he delves into the importance of understanding team motivations, effective hiring practices, and the intricacies of decision making. He provides an in-depth look at his use of issue trees for breaking down complex decisions and emphasizes the significance of gut instincts in leadership.  Eytan also discusses his approach to feedback and performance management, highlighting the balance between frequency and effectiveness. Eytan's insights into building resiliency and maintaining mental health offer valuable strategies for leaders facing the ups and downs of entrepreneurship. Tune in to learn from Eytan's experiences and receive actionable advice on transforming feedback culture, empowering team members, and building strong leadership systems.  . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [05:11] Navigating employee expectations [10:22] Issue trees and their importance in decision making [16:17] Using an external network for decision validation [21:09] Adjusting feedback methods based on seniority [25:55] Monthly feedback sessions and synthesizing input [30:47] Team meetings and daily stand-ups [34:59] Strategic resets and adapting roadmaps [41:16] Building confidence through past experiences  

In this episode, our host Aydin Mirzaee sits down with Matt Verlaque, COO of SaaS Academy and co-founder of High Speed Ventures. Matt's unique career journey spans over a decade in firefighting and emergency services before venturing into technology and entrepreneurship. He shares how his experiences have shaped his approach to leadership and management, emphasizing the importance of servant leadership and continuous improvement. In episode 11 of season 2, Matt delves into the critical aspects of building cohesive teams and the significance of investing in people over tasks. He discusses the evolution of team dynamics and the necessity for adapting systems as companies grow. Matt provides actionable insights on conducting effective one-on-one meetings, giving and receiving feedback, and maintaining a healthy balance between work and personal life. Matt also introduces the concept of building unbreakable businesses and the common pitfalls founders face, particularly around pricing and self-worth. He shares his strategies for creating robust operational systems that scale with the company and highlights the importance of having a structured approach to quarterly planning and goal setting. Tune in to explore Matt's techniques and insights that have contributed to the success of multiple startups and his current role at SaaS Academy.  This episode offers a wealth of actionable advice for leaders looking to enhance their management practices, build strong team cultures, and lead with intention and impact. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [01:53] Leadership differences in firefighting and tech [07:48] Navigating seniority, advocacy, and building rapport [11:51] Common mistakes CEOs and founders make [18:46] Establishing team structure and communication as the team grows [20:25] Balancing transparency and effective communication [27:11] Quarterly planning and goal setting [34:33] Efficiently setting goals and priorities in meetings [38:01] SaaS Academy's upcoming book "Software as a Science" [40:46] Leaders should bring out greatness in others  

In this engaging episode, we sit down with Mark Macleod, a seasoned CFO, VC, and angel investor whose career has significantly impacted high-growth technology companies. Mark takes us through his extensive experience, from his roles at FreshBooks and Real Ventures to founding SurePath Capital Partners. He shares invaluable lessons on the evolution of the CEO role, emphasizing the critical aspects of communication, team building, and financial management. In episode 10 of season 2, Mark explores the importance of maintaining boundaries and preventing burnout, offering practical advice on time management and self-care. He introduces the concept of the 24-hour rule for decision-making and discusses the necessity for CEOs to shift from working in the business to working on the business. Mark's insights on creating optionality for startups and navigating uncertain times provide listeners with robust strategies to enhance their leadership skills. As a coach to high-growth company CEOs, Mark brings a unique perspective on balancing professional demands with personal well-being. He highlights the importance of being authentic and designing roles that align with your strengths and passions. Mark's ability to distill complex ideas into actionable advice makes this episode a must-listen for anyone aiming to excel in leadership positions. This episode is filled with practical tips on preventing burnout, managing time effectively, and building high-performing teams. Tune in to gain Mark's wisdom on leading with intention and navigating the challenges of high-growth environments. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:31] Career experiences and leadership, mistakes [07:55] The Importance of pausing and avoiding panic [11:45] The CEO's role in communication, vision, and values [14:18] Burnout and time management as a leader [21:58] Calendar audits = key to avoiding burnout. [23:53] Design your role for personal happiness [29:30] The roles and focus areas of a CEO [34:23] Dealing with uncertainty and layoffs [39:42] Be your authentic self to avoid burnout  

In this insightful episode, we sit down with Jessica Zwaan, COO of Talentful, whose impressive career journey spans roles in HR and operations across leading tech and SaaS companies. Jessica shares her transition from HR to the COO role, discussing the significant learnings and challenges faced along the way. She delves into the importance of commercial acumen within HR, the necessity of being outcome-driven, and how curiosity can shape effective leadership. In episode 9 of season 2, Jessica provides an in-depth look at how she structures meetings to ensure transparency and accountability, including her unique approach to the weekly business review meetings. She emphasizes the need for HR to adopt a more product-oriented mindset and shares practical examples from her experience at Whereby, where innovative solutions to operational challenges significantly improved organizational efficiency. As a hands-on Chief Operating Officer with a background scaling technology, e-commerce, and SaaS businesses, Jessica brings a wealth of experience to her roles. She is a regular panelist and speaker at local and international events, sharing her insights on business operations, culture influence, and how she thinks about companies as commercial products. This episode is packed with actionable advice on transforming HR functions, fostering a culture of curiosity, and building strong leadership teams.  . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:30] Making the transition from HR to COO  [07:12] Purposeful career moves  [12:00] Challenges in HR roles  [17:57] The impact of organizational structures on HR functions [22:30] The importance of open transparency and peer accountability in meetings [27:27] Building workforce autonomy and reducing parental culture [33:30] Incentivizing employees and practical solutions to business problems [38:21] Being “mostly right” as a leader  

In this special C-Suite Roundtable episode of Supermanagers, host Aydin Mirzaee brings together 4 top executives from diverse industries to tackle one of the biggest challenges in modern workplaces: meeting efficiency. This episode features Michael Koenig, CEO at Tucows, Rebecca Kacaba, CEO at DealMaker, Jeffrey Sullivan, CTO at Consensus, and Matthew O'Riordan, CEO at Ably. Michael shares his innovative meeting approach at Tucows, a company spanning domain names, fiber internet, and telecom SaaS. He discusses the importance of flexible meeting policies and how implementing structured meeting frameworks like EOS Level 10 meetings can transform organizational productivity. Rebecca delves into DealMaker's mission to revolutionize capital raising. She emphasizes the shift towards asynchronous communication and the critical role of effective tooling in managing meetings and team collaboration. Jeffrey talks about the complexities of managing global teams and how the transition to remote work has necessitated a more intentional approach to meetings and asynchronous workflows. He highlights the creation of a living document that codifies Consensus' remote work practices and meeting policies. Matthew shares Ably's journey from an office-based to a remote-first organization, focusing on the challenges of meeting inefficiencies. He explains how implementing consistent tools and structured processes has been transformational, allowing for quicker decision-making and more effective collaboration across global teams. Tune in to episode 8 of season 2 to explore these leaders' insights and strategies on optimizing meetings, fostering asynchronous communication, and enhancing productivity in remote and hybrid teams. This episode offers a wealth of actionable advice for leaders looking to improve their organization's meeting culture and overall efficiency. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [05:06] Guest introductions [09:39] Guests share their biggest meeting pet peeves [12:44] How meeting policies at Tucows evolved [14:47] The transition to remote work [17:05] Asynchronous communication [24:18] Practical strategies for improving meetings. [28:18] Creating meeting policies is collaborative  [35:30] Meeting templates and structures. [43:04] The benefits and challenges of maintaining meeting policies  

Ken's role as COO at Hostaway, a SaaS startup transforming the vacation rental industry, showcases his innovative approach to remote work and leadership. In discussion with host Aydin Mirzaee, Ken delves into the diverse experiences that have shaped his career, including pivotal positions at Hotjar and his unique journey as a digital nomad. His transition from traditional corporate environments to leading fully remote teams illustrates his commitment to transparency, deliberate decision-making, and culture-driven hiring. A cornerstone of Ken's leadership philosophy is fostering an environment where communication and transparency are prioritized. He highlights Hostaway's structured use of tools like Slack, emphasizing the importance of clear guidelines for synchronous and asynchronous communication. Ken also touches on the significance of building purposeful remote work rituals and the strategic benefits of hiring for culture add rather than culture fit. In episode 7 of season 2, Ken emphasizes the importance of effective team management through deliberate processes. His insights into remote work dynamics, cultural values, and global team distribution provide listeners with valuable strategies to implement in their own organizations. Tune in to explore Ken's techniques and insights that have contributed to Hostaway's success as a fast-growing, fully remote company with a team located across 40+ countries. This episode offers a wealth of actionable advice for leaders looking to enhance remote work practices, build strong team cultures, and lead with intention and impact. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:58] Ken's journey as a digital nomad [07:12] Scaling success as former COO of Hotjar [08:20] Balancing family life and remote work while traveling [11:17] Remote vs. hybrid, and in-office work [15:40] Hostaway's approach to distributed teams and hiring across 40+ countries [19:57] Synchronous vs. asynchronous communication [24:30] Why transparency matters in operations [32:21] Importance of culture add over culture fit  

Albert's role as CTO & SVP of Engineering at Rippling is marked by an impressive blend of technical expertise and leadership experience. In discussion with host Aydin Mirzaee, Albert delves into the diverse experiences that have shaped his career, including pivotal positions at Segment, Mesosphere, and Cloudflare. His journey from engineering roles to top-tier management illustrates his deep commitment to hands-on leadership and continuous improvement. A cornerstone of Albert's leadership philosophy is fostering an environment where both innovation and quality are prioritized. He highlights Rippling's strategic planning processes, including the importance of setting clear, actionable goals and maintaining flexibility to adapt to new information. Albert also touches on the future of HR software, emphasizing the integration of AI and the critical role of understanding employee data to drive better business outcomes. In episode 6 of season 2, Albert emphasizes the significance of effective project management through mechanisms like blitz meetings, which streamline decision-making and ensure efficient execution of critical initiatives. His insights into leadership, team dynamics, and the evolving landscape of HR technology provide listeners with valuable strategies to implement in their own organizations. Tune in to explore Albert's techniques and insights that have contributed to Rippling's success as a fast-growing technology company, valued at over $13 billion.  This episode offers a wealth of actionable advice for leaders looking to drive innovation, maintain quality, and lead with intention and impact. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:26] Advice for aspiring leaders [07:09]  The importance of being hands-on leader [11:58] Planning and prioritization in a rapidly growing company [19:03] Utilizing Quality Weeks [29:50] Strategic planning and setting goals [34:48] The future of HR software and the role of AI [40:40] Underrated leadership advice  

Vitaly's journey from COO to CEO of StackAdapt, a thriving programmatic advertising company, is marked by substantial role diversification and a refined approach to leadership. In discussion with host Aydin Mirzaee, Vitaly highlights the nuanced differences between the roles.

Rob Khazzam's tenure on Uber's first international launch team provided invaluable lessons that continue to shape his leadership as CEO of Float. At Uber, Rob experienced an environment marked by an unwavering focus on talent, a bias for action, and relentless execution. Amidst the intense and fast-paced environment, Rob also recognized the importance of being willing to think really big and go for it. Rob Khazzam is the CEO and Co-Founder of Float, a revolutionary fintech company helping companies simplify spending through a corporate card and spend management software. Prior to becoming a founder, Rob worked at Uber for 5 years in international expansion and general management in Eastern Europe and Canada.  In episode 4 of season 2, Rob shares his journey of intense growth from launching Uber in different countries to founding and leading Float. He emphasizes the importance of communication, organization, and reflection in becoming a better manager. Rob also discusses the culture at Float, focusing on values such as talent density, risk tolerance, urgency, customer obsession, and a culture of learning and growth. He shares his insights on hiring excellent talent and the importance of resilience and passion. Rob encourages leaders to stop coddling their teams and instead lead with transparency and context. Tune in to hear all about Rob's leadership journey and the lessons learned along the way! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [03:11] Going from private equity to Uber [08:48] How to know when to seize the rocket ship [15:20] Accountability and focus: key drivers at Uber [19:57] The problem with unproductive meetings [23:21] Organizational growth and improved management [29:05] Building a culture of talent and customer obsession at Float [33:11] Hiring for culture and continuous growth at Float [38:24] The importance of risk tolerance in startups  

Mark Frein, COO of Oyster, discusses how he approaches his role as a multifunctional executive. He emphasizes the importance of focusing on the scope and responsibilities of the job, rather than the title.  Transitioning from a single-function to a multifunctional executive, like a COO, requires a significant shift in how you operate. According to Mark Frein, whether it's navigating a discussion on service metrics one moment and pivoting to product innovation the next, being able to adapt and change at a moment's notice is vital. Mark Frein is a seasoned leader and the Chief Operating Officer at Oyster. With decades of experience in the tech industry, including roles as Chief People Officer and a professor in academia, Mark has established himself as a dynamic force driving organizational growth and operational excellence. In episode 3 of season 2, Mark offers valuable perspectives on effective goal setting, prioritization, and the power of hypothesis-oriented goals in driving success. He delves into prioritizing job scope and responsibilities over titles and shares insights on aligning people practices with business objectives. Mark explores the challenges of fostering cross-functional collaboration and highlights the importance of fostering a cohesive team environment. Drawing from his expertise as an executive coach, he discusses the role of HR in a business context and the significance of systems thinking and multidisciplinary approaches in leadership. Mark also addresses the evolving landscape of remote work in 2024, advocating for inclusivity and equal opportunities in distributed work environments. Tune in to hear all about Mark's leadership journey and the lessons learned along the way! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:02] Context switching as a multifunctional executive [09:25] Shiny object syndrome [14:28] Creating cross-functional collaboration [20:19] Executive coaching in leadership [28:11] Systems thinking and multidisciplinary approaches [33:50] The state of remote work in 2024 [39:04] The never-ending craft of being a manager  

There's a secret formula behind fostering innovation, driving success, and creating positive work environments in large corporations.  Optimism, coupled with curiosity and kindness, are traits that leaders must embody to create synergies, boost efficiency, and improve working relationships in their organizations. According to Mauro Porcini, these underrated characteristics allow leaders to see progress, stay motivated and overcome any obstacles. Mauro Porcini is a visionary leader and the first-ever Chief Design Officer at PepsiCo. With a distinguished career spanning renowned organizations like 3M and Philips Design, Mauro has been at the forefront of infusing design thinking into corporate cultures worldwide. He hosts the podcast ‘In Your Shoes With Mauro Porcini,' where he explores the creative minds shaping our world. Mauro is also an accomplished author, with his latest book, "The Human Side of Innovation,” has earned accolades for his insights into innovation, design, and leadership. In episode 2 of season 2, Mauro Porcini discusses the importance of dreaming big and creating space for innovation within organizations. He shares his experience implementing the 15% time approach in PepsiCo, allowing employees to work on passion projects. He also highlights the importance of dreaming big and executing ideas through prototyping and experimentation. Mauro also discusses insights from his book, 'The Human Side of Innovation,' which highlights the importance of people in driving successful projects. He concludes by emphasizing the importance of love for the people served, love for what one does, and love for the people surrounding us as key drivers of success and happiness. Tune in to discover Mauro's wealth of insights in creating a culture of innovation and kindness in your organizations! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [07:49] Surrounding yourself with inspiring people [15:15] ‘The Human Side of Innovation' [25:26] The 15% time rule [30:55] The importance of optimism, curiosity, and kindness in business [44:27] The three dimensions of love in the workplace  

There's no such thing as a bias-free workplace. According to Kim Scott, leaders must proactively look for and root out bias, prejudice, and bullying in the workplace. Rather than waiting for these behaviors to escalate into harmful situations, she advocates for a shared commitment in your organization to dismantle bias, prejudice, and bullying head-on as it arises. Kim Scott is a co-founder and the renowned bestselling author of the books ‘Radical Candor' and ‘Radical Respect.' She has been a CEO coach at renowned tech companies like Dropbox, Qualtrics, and Twitter. Before her coaching career, Kim was a faculty member at Apple University and led the AdSense, YouTube, and DoubleClick teams at Google. In the first episode of season two, Kim Scott discusses the importance of creating conditions for your employees to do their best work. Reflecting on her own experience, Kim candidly shares the invaluable lessons gained from early leadership missteps, including failing to be an upstander for marginalized women and overlooking her own biases and prejudices. Sharing insights from her newly revamped book ‘Radical Respect,' Kim offers practical strategies for leaders to recognize and address bias, prejudice, and bullying in the workplace. ​She emphasizes the need for establishing a shared vocabulary, norm, and commitment across your organization to publicly address bias, whether in remote or in-person work settings. Finally, Kim explains the business case for addressing bias and bullying, as diverse workforces perform better and retaining diverse talent is crucial for success.  Tune in to discover Kim's tactical and effective strategies for fostering a culture of radical respect in your organization! And don't forget to pre-order Kim's latest book Radical Respect, coming out on May 7, 2024. . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:36] Restructuring ‘Just Work' into ‘Radical Respect' [10:16] Distinguishing between bias, prejudice, and bullying [18:13] Disrupting bullying without overstepping [23:14] Preventing bias and prejudice in the workplace [26:55] Creating a shared commitment to disrupting bias [33:35] Communicating standards in ways people can hear them [39:49] The business case for addressing bias and bullying [44:37] Kim's underrated leadership advice

Striking the right balance between growth and stability is a challenge faced by many large organizations today. It's essential to anticipate and adapt to market changes, and according to Joe Militello, one way to do this is by firmly anchoring your people strategy with your business strategy. With over twenty years of management experience, Joe Militello is a seasoned people leader in the tech industry. As the Chief People Officer at PagerDuty, Joe oversees the entire People organization, including HR, talent development, recruiting, and diversity and inclusion. He has a proven track record of helping renowned technology companies scale and reach their market potential. Prior to PagerDuty, Joe held senior leadership roles at Pivotal Software, EMC, and even served as a captain in the U.S. Marine Corps. In episode #188, Joe dives into his expertise in seamlessly integrating the people strategy into every functional unit of your organization, from recruitment to executive development. Drawing from his wealth of experience, Joe emphasizes the importance of reflecting on and refining strategy based on factors like the increasing need for generative AI or market fluctuations. He also shares his insights into building high-performing teams, managing individuals with more experience, and leading teams consciously above the line. Tune in to discover Joe's secrets to achieving responsible growth, predictability, and profitability through strategic people strategy! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:45] Early management mistakes [10:55] The art of managing people with more experience [15:30] Above the line vs. below the line leadership [20:16] Anchoring people strategy in business strategy [28:08] Incorporating AI into people strategy [34:00] Training people in their flow of work [40:22] Final words of wisdom

Imagine the remarkable success of a team that has been together for years. They know each other inside out, work seamlessly, and achieve incredible results. But what if you don't have that luxury? There's a hidden shortcut to cultivating team bonding and mimicking the dynamics of long-standing teams in record time. Tony Martignetti explains that it's all about building genuine connections.  Tony Martignetti is a trusted advisor, leadership coach, author, podcast host, and TEDx speaker. As the Chief Inspiration Officer at Inspired Purpose Partners, Tony draws on over 25 years of experience in leadership roles and coaching global leaders. He is the author of two insightful books, 'Campfire Lessons for Leaders' and 'Climbing The Right Mountain,' and is passionately dedicated to empowering leaders to unearth their true potential and navigate change with confidence. In episode 187, Tony reveals practical tactics for building deeper connections with your team, unlocking high performance, and finding leverage in your work to maximize impact and avoid burnout. He also introduces his CORE methodology, a powerful framework designed to help both employees and leaders embrace their individuality, express their true selves in the workplace, and cultivate deeper, more genuine connections. By making intentional efforts to build team bonding, leaders can foster trust, feedback exchange, and the identification of blind spots.  Tune in to gain Tony's invaluable insights on reigniting connection and meaning in your workplace! . . . Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues. . . . TIME-STAMPED SHOW NOTES: [04:49] Learning from early missteps [10:32] Reigniting spark with ‘Campfire Lessons for Leaders' [18:46] Building deeper connections [24:06] The CORE framework [32:39] Leveraging collective strengths [38:47] Defining success and ‘Climbing The Right Mountain'