Podcast appearances and mentions of laura zander

This week, we take another look back at the conversations we had over the past year, highlighting some of our happiest, smartest, and most insightful exchanges. We discuss whose advice is worth taking, whether any business can be remarkable, which businesses should try EOS, why family businesses can be so vexing, what to do when big businesses refuse to pay small businesses, the challenges of pricing services, the backlash against diversity, and finally the remarkably moving story of the moment that propelled one entrepreneur first to get fired and then to launch a remanufacturing business that would hit $60 million in revenue in less than five years.There aren't many places where you can hear entrepreneurs talk about the real-life problems they are confronting right now, today, as they happen—with no guarantee of a happy ending. But those are the conversations I have every week with Shawn Busse of Kinesis, Paul Downs of Paul Downs Cabinetmakers, Jay Goltz of Artists Frame Service, Mel Gravely of Triversity Construction, Jennifer Kerhin of SB Expos & Events, Liz Picarazzi of Citibin, Jaci Russo of BrandRusso, Sarah Segal of Segal Communications, William Vanderbloemen of Vanderbloemen Search Group, and Laura Zander of Jimmy Beans Wool. They come from a wide range of industries and geographies and experiences, but they all share a willingness to talk about not just what they get right but what they've learned from getting stuff wrong.

This week, and next week, we take a look back at the conversations we had over the past year, highlighting some of our happiest, smartest, funniest, and most difficult exchanges. We discuss topics such as whether the Great Resignation prompted business owners to overreact and overpay employees, whether the anxiety of owning a business ever subsides, what young couples should ask themselves before one of them starts a business, why owners find marketing so difficult, how owners can sell a business that just won't sell, and what keeps entrepreneurs going when the going gets really tough.There aren't many places where you can hear entrepreneurs talk about the real-life problems they are confronting right now, today, as they happen—with no guarantee of a happy ending. But those are the conversations I have every week with Paul Downs of Paul Downs Cabinetmakers, Shawn Busse of Kinesis, Jay Goltz of Artists Frame Service, Mel Gravely of Triversity Construction, Jennifer Kerhin of SB Expos & Events, Liz Picarazzi of Citibin, Jaci Russo of BrandRusso, Sarah Segal of Segal Communications, William Vanderbloemen of Vanderbloemen Search Group, and Laura Zander of Jimmy Beans Wool. They come from a wide range of industries and geographies and experiences, but they all share a willingness to talk about not just what they get right, but what they've learned from getting stuff wrong. If listening to one of these highlights makes you want to hear the full episode, that can be accomplished most easily by going to 21hats.com. There you'll find a transcript of this episode with links to all of the episodes we sample.

This week, in episode 217, Laura Zander tells Shawn Busse and Jay Goltz about her approach to buying businesses. Laura says she simply recognizes that for a period of time, life will be miserable for her and for her team. That's what happened almost a year ago when she bought two businesses that were a challenge to integrate. And now, just as things have calmed down a bit, she expects it to happen again as she eyes another acquisition. It's also what she expects to happen as she and her husband Doug proceed with their ongoing migration to Shopify. “Our sales are going to go down,” says Laura. “SEO is going to be rough. My biggest concern, honestly, is Doug's mental health. This whole process has been so stressful for him.” Shawn, Jay, and Laura also discuss how they feel about the possibility that the 20-percent Qualified Business Income deduction could go away next year, when it's set to expire. You might be surprised by their answers.

This week, in episode 212, Shawn Busse, Paul Downs, and Laura Zander call on their own experiences to assess whether the EOS operating system—as explained in Gino Wickman's book Traction—lives up to its promise of freeing owners from frustration, helping them put the right people in the right seats, and generating all of the scale they want. Laura hired an implementer to install EOS in her business years ago. Paul took more of a do-it-yourself approach, picking and choosing from the book's suggestions. And while Shawn hasn't tried EOS in his own business, he has seen how it works in lots of client businesses. As a result, all three have strong opinions about what types of owners and what types of businesses are likely to do best with EOS. Laura, for example, tells us: “I think it's helpful for people like me 10 years ago, who just don't know what they're doing.”

This week, in episode 198, we get updates from Laura Zander, Sarah Segal, and Jay Goltz. Laura wonders whether the time she's put into integrating her latest acquisition might have been better spent focusing on her core businesses. Sarah, who has shifted to pursuing smaller clients, asks Laura and Jay to articulate the PR pitch that would interest them. But how do you evaluate the effectiveness of a PR campaign? Does it have to generate sales? Plus: Jay explains why he views confronting his current business challenges as a matter of triage. He also says that if he could write a check for $200,000 and solve his technology problems, he would do it in a heartbeat. Any takers out there?

This week, in episode 191, Liz Picarazzi, Jaci Russo, and Laura Zander talk about what it's been like building a business in partnership with a spouse, and they all agree on some important things. For one, they all say that, had their husband been just another employee, he probably would have been fired. All three say that in their relationships, they are the gas that drives the business, and their husband is the brake that sometimes keeps them out of trouble and sometimes frustrates their entrepreneurial instincts. And all three agree that some things are best left undiscussed. For example, says Jaci: “Michael doesn't even know what we make. He also doesn't know what any of the employees make.” But the three CEOs also agree on this: In the final cost-benefit analysis, they wouldn't want to build a business any other way.

This week, in episode 186, Shawn Busse and Laura Zander discuss what exactly Laura's job should be. She's CEO, of course, and she's been focused on acquisitions and growing the business, but she's never really found someone to take over the big role she used to play, which leads to these questions: Should she go back to being her own chief marketing officer? Or does she need to go out and spend real money to hire one? And then, toward the end of the conversation, Laura actually devises a plan on the spot to sell yarn in a surprising and creative way, which perhaps answers the very question we'd been discussing. Plus: Shawn explains how having the right partner can make or break a business as he celebrates having made his final payout to his own former partner.

This week, in episode 179, Shawn Busse, Paul Downs, and Laura Zander talk about why 2023 was so challenging for them and what they plan to do differently in 2024. “Last year was a year when I knew I was going to be making a bunch of investments and didn't expect to show much or any of a profit,” says Paul. “And I absolutely nailed that goal.” Shawn, meanwhile, thinks his new marketing scheme is working, and Laura is addressing her issues by going shopping — shopping, that is, for businesses. She's now bought a total of six, and she offers a step-by-step guide to how even a relatively small business can grow through acquisition, including what she's looking for (mostly companies in distress), how she sets a price (she aims to recoup her cash outlay pretty quickly), how she finances the deals (not with a bank!), and how she integrates her old and new operations (that can be a bear).

This week, we take a look back at the conversations we had last year about the many rewards and responsibilities of business ownership, highlighting some of our happiest, smartest, funniest, and most difficult exchanges from the past year. Along the way, we discuss topics such as escalating salary demands, how much profit a business should make, a new way to sell a business, the problems with ESOPs, how to sell cookies on LinkedIn, breaking a million dollars in annual revenue, escaping the valley of death, and the pain of having to fire a long-time employee. There aren't many places where you can hear entrepreneurs talk about the real-life problems they are confronting right now, today, as they happen—with no guarantee of a happy ending. But those are the conversations I have every week with Paul Downs of Paul Downs Cabinetmakers, Shawn Busse of Kinesis, Jay Goltz of Artists Frame Service, Mel Gravely of Triversity Construction, Jennifer Kerhin of SB Expos & Events, Liz Picarazzi of Citibin, Jaci Russo of BrandRusso, Sarah Segal of Segal Communications, William Vanderbloemen of Vanderbloemen Search Group, Dana White of a soon-to-be-named successor to Paralee Boyd, and Laura Zander of Jimmy Beans Wool.In this episode, we also highlight several appearances by special guests who stopped by in 2023 to discuss their journeys, including Muhammad Abdul-Hadi of Down North Pizza, Jeff Braverman of Nuts.com, Michael Brown of Teamshares, Brad Herrmann of Text-Em-All, Grayson Hogard of Grove Cookie Company, Lance Tyson of the Tyson Group, and Ari Weinzweig of Zingerman's. If listening to one of these highlights makes you want to go back and listen to the full episode, that can be done most easily by going to 21hats.com. There you'll find a transcript of this episode with links to all of the episodes we sample.

s7ep34 Show# 334 Guest: Laura Zander of the Nevada Storm (2023) interview on Nexxlegacy Sports Host: Charles iamBranded Madison Listen to the radio station using the apps #GooglePlay - https://bit.ly/409OIg6 (Free App) #iOS - https://apple.co/3WH6mop (Free App) Download the app for free #Nexxlegacy #Music #HipHop #Culture #Music #RnB #RythmnBlues #MotivationalSpeaker #Radio #Nexxlegacy #Rap #Sports #Football #Baseball #BasketBall #Golf #Tennis #Hockey or go to http://www.nexxlegacy.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/nexxlegacy/message

This week, in episode 174, Dana White drops a few surprises. When we began this podcast in 2020, Dana had two promising hair salons in Detroit that she'd named after her grandmother, Paralee Boyd. She had an innovative business model designed specifically for women with thick and curly hair. And she was on her way to winning a prestigious business plan competition. All of which presented her with a wide array of opportunities to consider. Would she continue to bootstrap? Would she franchise? Would she take on an investor? Would she open salons on military bases? But the pandemic hit her hard. Struggling to find both employees and customers, she eventually decided to close her Detroit locations and open a new one in Dallas, Texas, where she hoped the greater population density would help her make a fresh start. But in this episode, Dana tells Jay Goltz and Laura Zander that she's come to a painful realization: “Paralee Boyd is not working.”

This week, in episode 171, we meet Jaci Russo, the co-founder and CEO of BrandRusso and the latest addition to the 21 Hats Podcast team. Jaci tells Jay Goltz and Laura Zander how she went from working for Barry Diller to starting her marketing agency. Jaci also explains why she recently decided to introduce a four-day workweek and why she thinks her agency has now gone eight months and counting without signing up a new client—the longest such stretch in more than 20 years in business. “I find it interesting,” responds Jay. “You just said this is the first time you've ever had such a long period without new business. And, ‘Oh, we went to a four-day workweek.' Hmm, how interesting.” Plus: Laura talks about what happened when venture-backed competitors came for the knitting industry and how stressful it is to buy and operate another business in another state.

This week, in episode 165, Paul Downs, Jay Goltz, and Laura Zander don't hold back. Laura and Jay both say their sales are coming in well below expectations. Not surprisingly, Jay has a five-point checklist that he's using to assess and address his shortfall. Laura's situation involves a marketing team that she says has been feeling stressed and is coming apart, with lots of crying and arguing. “They're just collapsing,” she tells us. Paul, meanwhile, says his sales aren't bad, but he's got one employee who's been holding them back. The employee, who's been with Paul for 10 years, has been spiraling of late, says Paul, who's dreading what he calls “the toughest conversation,” a conversation he fears will leave the employee devastated. In such situations, Jay says, he's found it helpful to rank himself from one to 10 on the hardass scale: If Mr. Rogers is a 1 and Jack Welch—the take-no-prisoners former CEO of GE—is a 10, where do you want to be? “If you pick four or five,” Jay says, “you're probably gonna go out of business.”

This week, in episode 157, Liz Picarazzi, Sarah Segal, and Laura Zander wind up talking about artificial intelligence. They conclude that the time has come for business owners to take AI seriously. Laura says she's already experimented with using ChatGPT to create lists, to write product descriptions, and to write a marketing plan for a new product. She even used ChatGPT to prepare a presentation for her staff about how to use ChatGPT. She did this in part to reassure them that they don't have to fear losing their jobs. “What I told the team is, ‘It's a nail gun,'” says Laura. “‘Sometimes you need to use a hammer, because it needs to be perfect, and it needs to be exact. Sometimes you just need a damn nail gun, and you just want to pop it through. And that becomes the skill. The skill becomes: When do I use the hammer and when do I use the nail gun?'” On their way to the conversation about ChatGPT, Liz, Sarah, and Laura consider the various ways business owners can tap expertise, including through advisory boards, through business groups, and with strategic weekly lunches. Plus: Laura explains why she likes to hire people even when she doesn't have an opening.

This week, in episode 148, Paul Downs, Sarah Segal, and Laura Zander discuss how they think about the possibility of recession: Do they proceed with planned hires? Do they continue to spend on marketing? Do they look for unexpected opportunities? In addition, Sarah, having recently taken back ownership of her PR firm, asks Paul and Laura how they pay themselves, how much cash they keep on hand, and whether they think she should expand her offerings to include digital marketing. Plus: Laura, who's acquired several businesses over the years, explains what she looks for, how she decides how much to pay, and why she's come to see acquisitions as necessary for the survival of Jimmy Beans Wool. As usual, all three owners are remarkably generous about sharing their thinking and even their numbers.

This week, in episode 146, Jay Goltz and Laura Zander talk about the limits of their own management. Once a business gets past a certain size, no owner can do everything or even be aware of everything. But where do you draw the line? Does the owner need to be conversant with most aspects of management, marketing, and finance to oversee the business? This came up, in part, because Jay told us recently that his framing shops routinely ask customers how they learned of the business and that a recent review indicated that his social media efforts were not having an impact. But when asked about those efforts, Jay wasn't entirely sure what they consisted of or if they even existed. Perhaps surprisingly, it also became clear that Jay wasn't all that interested in learning more. It was working well enough, he'd concluded, and that was all he needed to know. And that's the starting point for today's main conversation. Along the way, we also address such questions as: Where's the line between being a manager and being a therapist? Do owners need to be passionate about their businesses? What does the phrase “people over profits” really mean? And while “the customer is always right” has become a cliche, is it really a good policy?

This week, in episode 139, Jay Goltz, Dana White, and Laura Zander have a wide-ranging conversation that starts with the challenge of pricing. Do you set prices based on what you think the market will bear? Or do you set prices based on your own rising costs and what you need to charge to make a profit? And how much profit should a business expect to make? Along the way, the owners also discuss why Laura wants to keep buying businesses (don't tell her husband, Doug), what Dana needs to do to get her new salon open at Fort Bragg, and why both Dana and Laura are going all-in on influencer marketing. Jay, on the other hand, isn't entirely convinced that social media marketing works for his picture-framing business. Plus: Should a business owner know every employee's name? What if you have 130 employees?

This week, in episode 134, Shawn Busse, Jay Goltz, and Laura Zander talk about the buying and selling of businesses. Laura thinks her recent purchase of a small distribution business could change the trajectory of her whole company, helping her finesse the challenge of selling wholesale products to her retail competitors. Jay, meanwhile, has been trying to help an aging business owner sell the kind of business that too often just fades away. Underlying both discussions is an intriguing question: While it's common practice for owners trying to sell their business to keep the potential sale a secret, fearing employees might otherwise flee, is that really the best approach? Or is it actually a betrayal? Plus: We answer a listener's question about finding the right balance between being a kind boss and being a pushover. And we play a quick game of Who Said It: Elon Musk or Mr. Burns?

This week, in episode 132, Liz Picarazzi, Hans Schrei, and Laura Zander talk about something they have in common: They all own and run their business with a partner who also happens to be a spouse. Which suggests some interesting questions: Is someone in charge? How do they divvy up responsibilities? What do they talk about? What do they fight about? Do they fight in front of the employees? How do they make decisions? Who does the dishes? Do they ever wish they were not in business with their spouse? Do they know what would happen to the business if they were to divorce?

Before we go on break for the winter holidays, we would like to share some reading recommendations about seasonal traditions old & new. Check out what we talked about: Books mentioned: "The 19th Christmas" of the "Women's Murder Club" series by James Patterson with readalike "Christmas Cake Murder" by Joanne Fluke. "The Shortest Day: Celebrating the Winter Solstice" by Wendy Pfeffer with readalikes "The Winter Solstice" by Ellen Jackson and "The Return of the Light: Twelve Tales from Around the World for the Winter Solstice" by Carolyn McVickar Edwards. "The Christmas Bookshop" by Jenny Colgan with readalike "The Santa Suit" by Mary Kay Andrews. "Have a Cool Yule: How-to Survive (and Enjoy) the Mid-winter Festival" by Mélusine Draco, "The Nordic Baking Book" by Magnus Nilsson, "Stitch Mountain: 30 Warm Knits for Conquering the Cold" by Laura Zander, and "Natural Tables: Nature-inspired Tablescapes for Memorable Gatherings" by Shellie Pomeroy. "Krampus: The Yule Lord" by Brom with readalike "The Krampus and the Old, Dark Christmas: Roots and Rebirth of the Folkloric Devil" by Al Ridenour. "The Woman in Black" by Susan Hill with readalike authors Charles Dickens, Shirley Jackson, and M.R. James. Also, the horror podcast "Shadows at the Door." "Ballgowns & Butterflies" from the "A Stitch in Time" series by Kelley Armstrong available in "Under a Winter Sky: A Fantasy Holiday Anthology." Read more about the Winter Solstice in this article by The Good Trade: https://www.thegoodtrade.com/features/what-is-winter-solstice#:~:text=A%20Winter%20Celebration%20Of%20The,rising%20sun%2C%20and%20the%20moon Subscribe to see fun videos! Instagram: https://www.instagram.com/oakcreeklibrary Youtube: https://www.youtube.com/channel/UC0fXBQabGb_kU15q6iQpqWQ To access complete transcripts for all episodes of Not Your Mother's Library, please visit: oakcreeklibrary.org/podcast Check out books, movies, and other materials through the Milwaukee County Federated Library System: countycat.mcfls.org hoopladigital.com wplc.overdrive.com oakcreeklibrary.org

This week, in episode 117, Paul Downs, Sarah Segal, and Laura Zander discuss their daily routines, how those routines have been affected by the pandemic, whether they think they're working too much or too little, and whether they would join a peer group where they would be exposed to owners who are working harder and, perhaps, having greater success. Plus: Laura places her bet on influencer marketing, Paul says his new marketing campaign has already paid off, and Sarah explains why none of her employees have ever asked her for a raise.

This week, in episode 110, Kelly Allan—a consultant who specializes in sharing the principles espoused by the late management guru W. Edwards Deming—returns to the podcast for a conversation with Paul Downs, Jay Goltz, and Laura Zander. After World War II, you may recall, Deming was sent to Japan, where he was largely credited with resuscitating the devastated economy. He of course went on to become tremendously influential here, too. And if you read his books or scan his “14 points” for management, it's clear that many of his lessons are now widely accepted. But not all of them. For example, he encouraged business leaders not to set production quotas, not to hold people accountable—at least not without first holding the process accountable—and not to address employee performance and pay in the same conversation. Some of these issues came up in an episode that Paul, Jay, and Laura taped in December, which is why we decided to invite Kelly, who is chairman of the Advisory Council of the W. Edwards Deming Institute and has his own management consulting business, to join us. The goal was to see if we could figure out what Deming would tell Paul, Jay, and Laura, and whether the three owners would be open to his suggestions. Spoiler alert: Paul's not really buying it.

This week, in episode 104, Laura Zander tells Shawn Busse and Jay Goltz about her eight-month roller coaster ride pursuing an acquisition. The deal would bring a new brand and profitable revenue at a reasonable price. To Laura, the creative challenge and opportunity are exciting—“really, really exciting”—but the financials are a concern. “Do I do this?” she asks. “Is it worth it?” And then there's the broker, whose numbers don't add up and who wants to collect his fee—including his piece of the earnout—immediately. Plus: Shawn explains how the rise of inexpensive design contractors forced his company to become a better business.

This week, in episode 98, Jay Goltz tells Liz Picarazzi and Laura Zander that he's had a revelation about The Great Resignation. Yes, he's lost some people, but not necessarily his best people. “It shook the tree out,” he says, which is why he thinks businesses should be careful right now about hiring too quickly. Meanwhile, Liz talks about her latest product, a bear-proof trash enclosure, and why introducing it has been challenging. And Laura tells us what happened with the salesman she tried to send around the country in a souped-up van. Plus: Is this a great time or a terrible time to be in business?

This week, in episode 91, we introduce a new member of the 21 Hats Podcast team, Shawn Busse, who tells Jay Goltz and Laura Zander about an intriguing challenge he faces. Twenty-two years ago, Shawn co-founded a marketing firm called Kinesis, but now he's trying to convince clients that it takes more than just marketing. Sometimes, it's not enough just to drive more leads. Sometimes, you have to step back and take a deeper look at your business, which not every client is ready to do. In fact, it took Shawn 10 years (and the Great Recession) to do it with his own business.

This week, in episode 87, Paul Downs, Dana White, and Laura Zander talk about the lessons they'll take from 2021 and what they're hoping to accomplish in 2022. Paul thinks he's found an alternative sales channel that will lessen his dependency on Google. Laura, who built Jimmy Beans Wool on ecommerce, is planning a renewed emphasis on brick-and-mortar retail. And Dana White is working on building the team that will help her pursue her remarkable opportunities with franchising and the military. Plus, we talk about how comfortable the owners feel showing up at work in a brand new car.

This week, in episode 85, Paul Downs, Jay Goltz, and Laura Zander talk about the bonuses they plan to pay this year—and how their bonus plans and philosophies have evolved over time: Are the payments a reward for company performance? Are they a reward for personal performance? Are they supposed to motivate? Or are they just a thank you? Then the owners talk management, a discussion inspired by last week's episode with Dana White about navigating the space between being a pushover and being a jerk. Plus: Are 360 reviews good management or are they kind of creepy?

This week, in episode 83, Paul Downs tells Jay Goltz and Laura Zander why he's come to view Google as the Volcano God. He's not sure what it will take to keep the Volcano God happy, but he's obsessed with doing everything he can, because the consequences of failing would be so great. We also talk about Paul's content marketing strategy, the pricing lessons that emerged from our recent attempt to monetize 21 Hats, and why Laura—even in the midst of the labor shortage—now has a waiting list of people hoping to work at her yarn manufacturer in Texas.

Several weeks ago, we had a great conversation about how Jay Goltz, Diana Lee, and Dana White track their financials. It was so good that, this week, in episode 82, we decided to put similar questions to Paul Downs and Laura Zander. “It's funny, I was listening to that episode,” Laura says, “and Diana said she's a freak about the numbers. I'm like, ‘God, does that make me a superfreak?'” Laura walks us through how her labor costs can affect what types of yarn she carries, Paul suggests a quick-and-easy ratio that can signal when a business is in trouble, and Jay explains how an hourly performance indicator that he began tracking 30 years ago transformed his business. Plus: Laura tells us how she got a bank loan that's almost three times the size of the one she couldn't get last year.

This week, in episode 76, Stephanie Stuckey talks about how she's been winning her biggest retail accounts for Stuckey's candies without a sales pitch. She also explains her latest manufacturing snafu, which she calls, “the case of the squishy pecan log rolls.” Laura Zander, meanwhile, tells us about the supply chain challenges she's faced getting products from China, Vietnam, and South Africa. Plus, she talks us through how her latest price increases have resulted in a doubling of orders.

Because our core group of business owners has been talking to each other pretty much every week since before the pandemic, we've gotten to know each other. We've come to trust each other. And as a result, our conversations sometimes take unexpected turns. This week, our conversation takes an unexpectedly dark turn. We start out talking about Laura Zander's efforts to manage personnel conflicts and Dana White's visits to potential salon sites on military bases and Jay Goltz's bizarre battle with his phone company, and we think we know what we're talking about. But we keep talking until we realize that some of the issues we are discussing are more complicated and more painful than we'd understood, as is often the case with matters of mental health. You should know this conversation contains frank discussion of depression and suicide. For listeners, this may be surprising—not because anyone would think that entrepreneurs are immune to the afflictions that plague us all, but because there aren't many public forums where people confront those afflictions openly and genuinely and in real time. For us, this conversation was a strong reminder that we often don't really know what others are experiencing, whether they be friends, colleagues, or family.

This week, Laura Zander, Diana Lee, and Dana White all share big news. Laura tells us that she and her husband/co-founder Doug put in a bid to buy a building for their business in Reno—and she's not sure how she feels about the fact that their offer was accepted. Diana explains why she's decided to pay a fortune to take over space vacated by glitzy magazine company Conde Nast in Manhattan's Freedom Tower, a move that required her to put down a $2 million security deposit. And Dana tells us that she's had preliminary conversations about opening Paralee Boyd salons on U.S. military bases around the world, which prompted Diana to encourage Dana to start vetting investment banking firms: “I'd be like, ‘Here's the contract with the Army. Give me the money so I can scale this out.'”

Once again this week, our business owners discuss things business owners don't often talk about in public. Laura Zander says she feels guilty about taking vacations, about making more money than her employees, and about knowing that her husband is closer to their son than she is. Paul Downs says he recently reviewed 29 years of P&Ls and was reminded that he lost money in 18 of those years. He also explains why he routinely tells his employees (and us) precisely how much money he takes out of his business. Jay Goltz, meanwhile, says he's now embarrassed to be called a CEO and acknowledges that he's thought maybe he should have worked 20 percent less while building his business, but isn't sure if that would have resulted in 20 percent less revenue or perhaps 100 percent less revenue.

This week with Paul Downs, William Vanderbloemen, and Laura Zander, the talk leaps from one plague to another—floods, power outages, cyber crime, employee churn, supplier price hikes, and vanished shipping containers—not to mention the actual plague. For Laura, whose wholesale yarn business keeps falling further behind on its orders, these events have necessitated a series of difficult conversations with customers: “They can't get mad about the pandemic,” she tells us. “And they're not going to get mad about the fact that we're moving. And they're not going to get mad about the fact that there's a deep freeze. But at some point, they're going to get tired, whether it's consciously or subconsciously. It's exhausting.” To which she adds, “but if the locusts hit, I don't know how much more of this people can take.” Plus, a friendly discussion about whether raising your prices makes you a jerk. (Spoiler alert: It does not.)

This week, Jay Goltz tells Dana White and Laura Zander why he can’t stop starting businesses. In recent years, for example, he’s considered buying other picture -frame shops, he’s bought a firehouse that he thought he might turn into an event space (or a dog kennel), and he’s fantasized about opening an ice cream shop. “I have a whole list of businesses I'm not starting,” says Jay, who has been down this road so many times he’s developed a five-point test for whether he should proceed. And now he’s got a new idea—an online art gallery—that he believes passes the test. “I think I’m going to do it,” he says. Plus: Dana has a new business, too. And Laura assesses the damage done to the yarn industry by two venture-backed rivals.

This week, we introduce Stephanie Stuckey, a new regular on the podcast who tells Dana White and Laura Zander about the iconic road stop business her grandfather founded: when it peaked, what went wrong, why she bought it back, and how she plans to rejuvenate it. Along the way, we discuss whether small businesses should outsource their marketing, how hard it is to find an agency that really listens, and what it should cost to hire a marketing firm. Plus: Stephanie offers a tutorial on how to engage followers—and get free consulting—on LinkedIn.

This week, Paul Downs, William Vanderbloemen, and Laura Zander talk about William’s prediction that 2021 will be a year of employee turnover. His theory, which he says he’s already seeing evidence for, is that pent-up forces that were blocked by the pandemic this year will be unleashed in 2021—especially as vaccines arrive and the economy improves. His advice: Make sure your best people feel appreciated. Or, as he puts it: “Better to keep a good employee—even if it costs you more than you think it should—than to have to call me.” Plus: we establish that no one knows how to manage their PPP loan tax liability, and we discuss whether, when the time comes, businesses should require employees to get vaccinated.

This week, starting with a conversation about crucial hires Dana White and Laura Zander have made recently—an operations manager for Dana, a salesperson for Laura—we found ourselves exploring some of the great unresolved debates of entrepreneurship. Which comes first when hiring: filling specific needs or finding places for good people? With sales people, do you motivate by paying commission or build a team by paying salary? And in finance, do you bootstrap to maintain control or raise capital to grow faster? Obviously, there’s no right answer for these questions, but Dana and Laura tell us what’s been working for them.

For Jay Goltz, William Vanderbloemen, and Laura Zander, concerns about the pandemic loomed large this week as one of them had to self-isolate in his basement after being exposed to the virus. That fact helped surface a number of interesting questions: Are the three owners being careful enough? What should they tell employees who choose to travel over the holidays? Should employees who travel get paid if local rules require them to quarantine after they return? And if traveling employees do have to quarantine, will these businesses have enough staffers available in December and January to function? And then there was the question Laura demanded of Jay after Jay explained how exactly he was exposed to the virus: “Wait, no,” she said, “You didn't answer my question. Were you wearing a mask?”

In this week’s episode, Dana White, Laura Zander, and Jay Goltz talk about their real estate challenges. Dana decided to close one of her locations rather than keep dealing with an overly aggressive landlord. Laura, fearing her landlord was going to throw her out, decided to buy a building. But she hasn’t been able to close on the deal because, while she’s been to six banks, she has yet to find one that will fund the loan—even though she already has SBA approval for a loan. And Jay wants to take out a mortgage on a building he owns outright just to have some extra cash on hand, but he’s on his 10th bank. “You can’t get discouraged,” Jay tells Laura. To which Laura responds: “Come on, what do you mean, ‘You can't get discouraged?’ You see my face? It’s called discouragement.” Plus: the Morning Report News Quiz returns.

In this week’s conversation, Karen Clark Cole, Paul Downs, and Laura Zander talk about their approaches to digital marketing. After years of relying on Google AdWords as his only form of marketing, Paul tells us, he stopped his $12,000-a-month spend a few years ago—relying instead on organic traffic. What happened when he stopped? His sales actually went up. But now, with fewer people looking to buy high-end boardroom tables because of the crisis, he’s considering shifting tactics again: “I'm wondering whether I should sort of go on the offensive,” he says, “and try to increase my marketing in the face of these declines in sales, or whether nothing I do would make any difference at this point.” Plus: Is it better to manage your own digital marketing or to hire a specialist? Our panelists disagree.

In this week’s conversation with Paul Downs, William Vanderbloemen, and Laura Zander, Paul explains why he’s not planning to pivot his business—even as his sales collapse. Normally, Paul says, his most reliable customers are other business owners. When they call to ask about a custom boardroom table, he and his sales staff know they are likely to buy. Right now, though, in the midst of a pandemic that has changed the way people look at commercial space, they aren’t even calling. A lot of people have suggested that Paul pivot to manufacturing desks for home offices. So far, he’s resisted the idea. “To walk away from what we know,” he says, “and do something that we don't know and that others know very well, I just feel like it would be a huge mistake.” Paul, William, and Laura also talk about how the crisis has affected their own compensation.

As the numbers of new coronavirus cases explode across the country, Karen Clark Cole, Jay Goltz, and Laura Zander talk about how they are trying to make plans for their businesses. The conversation heats up a bit as it becomes clear that one of our owners (Hi, Jay!) isn’t quite ready to confront the possibility that he might have to deal with another shutdown. By contrast, Laura tells us, “We're operating as if there is a shutdown. So, yeah, we're operating the same way we were two months ago.”

Laura Zander, is the co-owner of LYS & market leading online retailer of yarn, Jimmy Beans Wool. Laura, along with her husband Doug, worked as software engineers during the dot-com era in the San Francisco area. When they saw the dot-com boom turning to a bust, they decided to leave their jobs, move to their second home in the Lake Tahoe area, and begin a new adventure by opening Jimmy Beans Wool. They started the business, which has been named four times to the Inc. 5000 Fastest Growing Private Companies in the U.S. list, with a $30,000 personal investment and have since grown it debt free to a booming operation. Laura is one of  Ernst & Young's Entrepreneurial Winning Women and was  invited to the White House for a forum addressing the American Jobs Act where Jimmy Beans Wool was recognized as a notable Nevada business. An innovator in the Needlearts industry, Laura has created successful national high-profile campaigns such as Stitch Red, Stitch Mountain, & Beans for Brains. She authored and launched her first installment of a three-book series drawing awareness to heart disease, Knit Red. When not knitting or working, Laura spends most of her time on the ski hill, running, playing tennis, or relaxing with Doug and their ten-year-old son, Huck. Jimmy Beans recently acquiried Namaste, della Q, and Madelinetosh—three beloved companies amongst knitters, crocheters, and makers. Jimmy Beans will continue to develop products under their patent pending Jimmy's SmartStix, plus hooks, needles, and notions. Laura joined us this week to talk about all the things she and her company are up to as well as many of the challenges that businesses and creatives face in the world of the COVID-19 virus. Please join us!

In Part 2 of our special taping in front of a live audience at Blink UX’s headquarters in Seattle, Brian Canlis talks about how he and his brother took over the family restaurant and what happened when they decided to modernize its operation: “We did lose 10,000 guests that year. And we lost money for the first time as a company ever that year. And we got three negative reviews in the paper. And we were averaging about a dozen complaint letters a week about how much they thought Mark and I were destroying a family legacy. That was a low moment.” Regulars Karen Clark Cole, Jay Goltz, Dana White, and Laura Zander join the conversation as well. Plus: how Canlis gets employees to work harder for less money.

Laura's journey took her so many different places before she founded Jimmy Beans Wool. From silicon valley engineer to Phd candidate and ultimately to founding a bustling yarn shop. Today, 95% of the yarn sold is online, which was made possible thanks to Laura's computer programming experience. Laura's story is truly one of a kind and you can't help but be engaged when you hear the passion in her voice. Make sure to listen until the end to hear the powerful epiphany Laura had when sailing on her friends boat. Next episode releasing December 23rd! Stay Tuned!

Laura Zander is the co-owner of leading online yarn and fabric retailer Jimmy Beans Wool. Laura and her husband Doug quit their dot-com jobs in San Francisco and founded the company in Lake Tahoe, and it has been named one of the 5,000 fastest-growing private companies in the US. She has been invited to the White House for a forum addressing the American Jobs Act, where Jimmy Beans Wool was recognized as a notable Nevada business.

On today's episode of the Craft Industry Alliance podcast we're talking about running a brick-and-mortar and online yarn shop with my guest, Laura Zander. Laura is the co-owner of Jimmy Beans Wool. Along with her husband Doug, she worked as software engineers during the dot-com boom in the San Francisco area. When Laura and Doug saw the boom begin turning into a bust they quit their jobs and moved to Lake Tahoe to begin a new adventure, opening a small yarn shop. Today Jimmy Beans Wool has been named one of the 5000 fastest-growing private companies in the US and Laura is one of Ernst & Young’s Entrepreneurial Winning Women. She was invited to the White House for a forum addressing the American Jobs Act where Jimmy Beans Wool was recognized as a notable Nevada business. When not knitting or working, Laura spends her time on the ski hill, running, playing tennis, or relaxing with Doug and their 10-year-old son, Huck. +++++ This episode is sponsored by Search Press. Bringing the finest in art and craft instruction books to improve your skills or ignite a new passion. See Search Press books in your local fiber arts and craft store or view our whole catalog at Search Press North America. Visit Search Press at New York Sheep & Wool Festival, Quilt Market, TNNA and many more craft industry events. Use code nap0819 to receive 15% off your book purchase on our website Search Press North America and enjoy free shipping during the month of August 2019. +++++ Please note that this show used to be called the While She Naps podcast. The name has changed, but the content and host have stayed the same.   To get the full show notes for this episode, visit Craft Industry Alliance where you can learn more about becoming a member of our supportive trade association. Strengthen your creative business, stay up to date on industry news, and build connections with forward-thinking craft professionals. Meet with show host, Abby Glassenberg, each month for our Craft Business Roundtable, get access to courses and webinars taught by industry leaders, and much more.

In this show, Carol interviews Lauren Zander, co-founder and chairwoman, Handel Group. You will discover some effective ways of dealing with your inner conflicts – and be the BEST version of yourself. This show starts off with Lauren sharing her background information. Like most of us, Laura also struggled to discover her passion. Why did Lauren pivot towards self-help in spite of having a dream job with UNICEF? Next, Lauren provides a “peek” into her Handel method – and reveals how you can hold yourself accountable to your dreams. How can you initiate effective inner dialogue to drive transformational change? Lauren reveals that a dash of humor can help you immensely. Lauren shares some bittersweet memories of her childhood, and reveals how, influenced by her mother, she also grew up to be emotionally distant. What steps is Lauren taking to transform her mother? And, have they been able to mend fences? This section of the show will be really interesting to those who have been dealing with unresolved issues with their parents. Finally, towards the end, we transition to parenting. Lauren shares her radical approach to parenting – and points out the downsides of being too controlling as a parent. Tune in to our latest and very special show now! Resources: Learn to Human Better with Lauren Zander's online coaching course, Inner.U.Sign up now with your SOMUCHMORE100 coupon and get $100 OFF!Sign up before April 22nd and also receive these free gifts: 3 coaching cheat sheets, 3 coaching videos, and exclusive access to a live group coaching call with Laura Zander on launch day. Get Started here: http://bit.ly/CAROLINNERU Talk to a human and see if Handel Group coaching options are right for you: http://bit.ly/CAROLCONSULT Get in Touch with Lauren : Website Facebook Twitter LinkedIn Instagram YouTube Get in Touch with Carol Email Website Facebook Instagram

In this show, Carol interviews Lauren Zander, co-founder and chairwoman, Handel Group. You will discover some effective ways of dealing with your inner conflicts – and be the BEST version of yourself. This show starts off with Lauren sharing her background information. Like most of us, Laura also struggled to discover her passion. Why did Lauren pivot towards self-help in spite of having a dream job with UNICEF? Next, Lauren provides a “peek” into her Handel method – and reveals how you can hold yourself accountable to your dreams. How can you initiate effective inner dialogue to drive transformational change? Lauren reveals that a dash of humor can help you immensely. Lauren shares some bittersweet memories of her childhood, and reveals how, influenced by her mother, she also grew up to be emotionally distant. What steps is Lauren taking to transform her mother? And, have they been able to mend fences? This section of the show will be really interesting to those who have been dealing with unresolved issues with their parents. Finally, towards the end, we transition to parenting. Lauren shares her radical approach to parenting – and points out the downsides of being too controlling as a parent. Tune in to our latest and very special show now! Resources: Learn to Human Better with Lauren Zander's online coaching course, Inner.U.Sign up now with your SOMUCHMORE100 coupon and get $100 OFF!Sign up before April 22nd and also receive these free gifts: 3 coaching cheat sheets, 3 coaching videos, and exclusive access to a live group coaching call with Laura Zander on launch day. Get Started here: http://bit.ly/CAROLINNERU Talk to a human and see if Handel Group coaching options are right for you: http://bit.ly/CAROLCONSULT   Get in Touch with Lauren : Website Facebook Twitter LinkedIn Instagram YouTube   Get in Touch with Carol Email Website Facebook Instagram

  In this episode, we talk with Laura Zander, founder of Jimmy Beans Wool. With over 98% of sales coming from online, she knows more than a few things about how to do it well. We'll talk about why Amazon isn't responsible for the demise of retail and why experiential marketing is going to be the name of the game in 2018. 

Today I'm chatting with Laura Zander about her amazing connection to the new movie, Eddie the Eagle, starting Hugh Jackman and Tarron Edgerton. In this episode, Laura tells the story about how a Hollywood producer (who happens to be a knitter herself!) reached out to Laura in order to spread the word about the movie, and how a very special red and white sweater is the common thread that symbolizes love, community, following your dreams and knitting for those you love. To get listen to more episodes visit: www.PowerPurlsPodcast.com To subscribe on iTunes: https://itunes.apple.com/us/podcast/power-purls-podcast/id1043956186

TalentTalk provides an opportunity for talented individuals like CEO's, HR Executives and business leaders to share their thoughts on talent management, leadership development, and company culture. In this episode, Laura Zander, CEO of Jimmy Beans Wool and Joey Price, CEO of JumpStart: HR talk talent, leadership, employee engagement and culture with TalentTalk host and PeopleG2 CEO Chris Dyer.This show is brought to you by Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).

TalentTalk is a show featuring talented individuals such as CEO's and other Business Executives that come and share their thoughts on talent. Each week, we focus on talent management, leadership development and company culture. In this episode of TalentTalk, Chris Dyer, the CEO of PeopleG2 talks talent, leadership and culture with Laura Zander, the CEO of Jimmy Beans Wool and Joey Price, the CEO of Jumpstart: HR.This show is brought to you by Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).

Is your business experiencing growing pains? Are you having trouble scaling your company? In this interview you will discover how to grow your business. Laura Zander is the Co-Founder and CEO of Jimmy Beans Wool; one of Inc Magazine’s 5000 fastest growing private companies in the US and she reveals how she went from working 12-hour […] The post How Laura Zander Built a Business that Continues to Grow and Scale Rapidly While Providing Her with Increased Personal Freedom! appeared first on SweetProcess.

On the next edition of Fiber Hooligan (04/28/14) my guest will be Laura Zander of Jimmy Beans Wool. Originally from North Carolina, Laura earned a Master's in Poli Sci but switched gears while earning her PhD to computer programming (a favorite subject of hers). After lots of hard work, she landed a software developing job in Palo Alto, which is where Laura met her future husband, Doug! Wanting a change from the hectic pace of Silicon Valley, they moved to scenic Tahoe where Laura started to design websites for small companies. During this time, she learned to knit and loved it, which is how Laura met Lorna - owner of a local hand-dyed yarn company. She encouraged Laura to follow her true passion (knitting!) and voila! Doug and Laura emptied their savings account and Jimmy Beans Wool was born!We're going to be talking about the evolution of Jimmy Beans Wools, Sitch Red, her philosophy on business, the fiber arts industry, successes, challenges, and what's in store for the future.Laura is one of the most savvy business people in the fiber arts world. She's also someone who's courageous and generous of spirit. I’m so happy to be able to have her on the podcast. I hope you’ll tune in for what should be a great show.

Laura Zander, CEO, Jimmy Beans Wool and Joey Price, CEO, Jumpstart:HR talk talent and leadership with Chris Dyer.