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Tiff and Trish discuss the need-to-know info for the buyer of a practice, including team member transparency, new patient inflow, software use, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. We are back again I have Trish with me because I freaking adore her and I the we just recorded a podcast We record a few at a time. You guys know that I batch them It's called efficiency and that will be on my tombstone per Kiera. She tells me that every day It will it will if it's any vision. I'm like, oh my gosh, this is like grating cheese by hand like come on anyways We are here today and we just recorded a podcast. So these are kind of serendipitous that they're back to back and it ended up this way in a weird way. So I don't have to go down that rabbit hole, but we just recorded a podcast on this seller's perspective of how to ensure that you're always ready and prepped to sell no matter where you're at in your journey, making sure that 10, 20, 30, five, two years down the road, you can sell your practice and that it's not as... as stressful an event as it would be if you were unprepared. So I can't say we can remove all the stress. I can say that we can remove some stress that is just unnecessary. So today, now, I really wanted to look at the buyer's perspective. And we kind of hit on both a little bit on the last one, but this one's gonna be a little bit different. So make sure that you listen to both. Doesn't matter which order, I don't think. We'll find out by the end and I'll tell you if you should have listened to the other one first. I know, I know, inefficient, but it's okay. So Trish and I are here today. You guys know I adore Trish. If you just listened to the Sellers one, which you should, ⁓ you heard me just rave about Trish. And Trish, love, I realized when I was recording with Monica a couple of weeks ago, which those were fantastic, you guys, if you need information and ⁓ ideas on training your team and operations manual, et cetera, all those pieces, Monica has some stellar ideas over there. But I realized Trish, while I was Recording with Monica, I love podcasting. I love this aspect. I'm just a weirdo like that. But I love podcasting with you guys. And I realized in the beginning ⁓ with Monica, it was our first time podcasting together. And it was the first time that I got to rave about Monica and just really say all of the things that I love about her and I think is just so incredible about her with her consulting and just who she is as a human. And I get to do that with you guys here in this platform. And Trish, you're one of my favorite people to rave about. love all of our consultants. You guys hear me rave about them, but Trish is such an incredible human being. It is impossible to describe you. You're just multifaceted. And I realized this is my brag session time. And I'm like this, I love it. It makes me so happy inside. DAT Trish Ackerman (02:37) Thank I that. The Dental A Team (02:49) to just watch you guys thrive and to get to just tell the dental community how amazing you guys are and how special it is for them to get to hear from you and to get you guys in person with them and working with their teams and the leadership that changes the profitability that I've seen come out of everyone's work is so cool. And I realized with Monica, I'm like, this is why I love podcasting with them because I love getting to love on you guys. It's just so cool. So thank you for, I hope so. Dana's over there. just always like ask her about workout stuff, you know, and I'm like, she's, I love on her too, but I'm always like, what's your hair product? What's your, what's your workout? It's fine. It's fine. ⁓ so thank you for letting me have this space Trish and for, ⁓ always being open to all of the things that I need. ⁓ your, DAT Trish Ackerman (03:19) We'll take it. Thank The Dental A Team (03:43) one of those people that I know I can trust to just be myself. So thank you for that. Thank you for being here today. Of course, of course. I love my job. So with that said, number one piece of suggestion that I have before we get into this buyer side, Kiera and I, have been at this for a little while with the Dental A Team and DAT Trish Ackerman (03:46) You're welcome to attend, thank you. The Dental A Team (04:06) Carers Dental Consulting and Dental Masters and whatever name we decide it's been the Dental A Team for a long time and it's going to stick the Dental A Team, it's not changing. But we have had a couple of renditions and one piece that I know we have gotten really, really good at, but that we've really had to work hard at. And from a buyer's perspective, a seller's perspective, I think this is insanely relative, the people. We have worked really, really hard at the people aspect and pouring ourselves into the people and figuring out that that's actually what we love to do. We love to consult. We love to be with the teams and the doctors and we love to see all of those pieces. I love being on stage. I do. But pouring into our team and creating a business that's not solely dependent on Kiera and I and a company that could thrive if we're on the road, if we're on vacation, that has been a massive transition in our company. And once we realized that and we got really good at it, we started attracting some really, really cool people. And Trish, you're one of those people and you do not shy away from letting us know that it's working ⁓ or letting me know when I'm not on my best A game of that. And I love that about you. And I love that about our team. think I can count on any one of you ladies to be that person for me. thank you. And doctors and business owners out there, think this is a huge piece of selling or buying a practice. And Trish, you mentioned that towards the end of our sellers one is the team and really making sure that the team is there for the longterm, but they're really supportive. know if, you know, we built this company to be a sellable company. That's a known fact. It would be wild for us not to do that. It does not mean that Kiera is selling the company tomorrow, but she could. if she needed or wanted to. And Trish, from a team perspective, just real quick to hit on that, as a team perspective, how does that make you feel ⁓ for the doctors and practice owners out there to kind of hear? DAT Trish Ackerman (06:13) You know, this is a hot topic. I won't go down bunny holes, but I have seen many, I've been with a lot of doctors that have purchased a practice and they have acquired that team. And I've seen the bright side of it and I've seen the dark side. The bright side is what I'd like to share today because we'll put the light on that. And I also do want to, I want to add something to what you just said, Tiff, about how you and Kira are also feeling like The Dental A Team (06:26) Yeah. DAT Trish Ackerman (06:42) you're in a different space now in the company because of the people. But I also want to remind you that that is something that you and Kira, you built that. You built, it didn't just happen. You guys built that. you do have to, like for Kira, there is a level of trust that has to take place. And I'm sure it's really difficult. I mean, this is a livelihood. And this is the same for these dental practices. So when a buyer is coming in, Typically they do acquire a team and it is the responsibility of the selling doctor to be very transparent. We can't leave team members out when they get shocked and just told I sold and there's a buyer coming in there. could we I've seen I've seen entire teams walk out like, okay, we're out. We're not we're not dealing with it. But when there is a lot of transparency introduction to the incoming potential buyer, sometimes they haven't even bought yet. The Dental A Team (07:30) Yeah, thumbs up. Yeah. Yeah. DAT Trish Ackerman (07:41) ⁓ and just letting the team, ensuring that the team knows that they're going to be safe. They're to be safe. There's change coming, but they are going to be okay. And if they value and adore their doctor, which many of these team members do obviously, and if they've been there for a long time, then they also want to be part of that support. So being a part of this whole process is, I always say number one, like start there. The Dental A Team (08:07) Yeah, I totally agree. I love that. So taking that to the next layer, right, as a buyer, I think that would be a a great inquiry when looking at practices, right of what is the team's knowledge on this situation? Do they know that you're selling? How far into those conversations argue how prepared is the team? And really like, what am I walking into? I think is massive. think if you were dating, and you are on whatever dating platform, because that's where you're finding people these days, right? And it's like, yeah, I have three kids. It's like, cool, what am I walking into? You would not just walk blindly into a family and expect everything to be just fine. It would be, you know, there's a, yeah, yeah. Like there's a courting period for both, for the parents, right? For the... DAT Trish Ackerman (08:53) no family. The Dental A Team (09:03) boyfriend, girlfriend, whatever it is, right? And the kids, there's a courting period for all of it. And they think that we devalue that in the buying and selling situation. I think, that was great perspective. If I'm a buyer, that's definitely a great question and inquiry to ask. And I think when you're adding additional practices, we have a lot of dentists, a lot of doctors who want to, they have their flagship and they want to expand and they want to reach more communities. And so they're adding, another family and now we're the Brady Bunch and we're meshing these two families together, but not having that knowledge of who am I meshing into the family I already have. There hasn't been a courting period. Could be really, really dangerous. DAT Trish Ackerman (09:44) Yeah, I can. And like, where is this new practice going to be? Like, there's so many things to look at here, but we can cover that today. And I'm so happy that we started with the team piece though, because I just want to have that all over. If you're wanting to buy a practice, where's the team, team, team? Who are you adopting? The Dental A Team (09:45) Yeah. Yeah, yeah, yeah, who are you adopting? love that. And who are you expecting your current team to befriend? They've got to, you know, even if your practices are, they're never, they're never going to quote unquote work together. Not how, if you've got multiple practices that don't communicate, that don't have anything to do with each other, that's a lot of, in my opinion, that's a lot of stress. I think that's like, if we're gonna continue the dating theory, right? That's like having your family. And then you start a second family. And you have a wife, kids, a dog, and you have a wife, kids, and a dog, and you're trying to keep these two lives separate from knowing each other. That's a lot of stress. That's a lot of work, and it's just completely unnecessary. You can adopt this practice as team and welcome them into the family that you have, as long as you already have worked on that culture. And I think if you're expanding... Practices you're buying additional practices that culture piece has to be intact your systems have to be intact So I think buying additional practices is a fantastic idea if that's your journey That's the the road the path that you want to take and you've been called for it do it But look at those pieces so from we talked the seller's perspective earlier And I think sellers and buyers perspective is super similar just like we we had said it's like buying a house so if you're buying a house or you're selling a house you're kind of Selling a house, you're thinking what's the buyer looking at? And as the buyer, you're looking at these pieces and how is it valuable to you? And Trish, some things that you had mentioned before was the patient base, making sure it's a healthy patient base. I think from a buyer's perspective, it's active patient base, but also then new patients coming in. Are they still getting new patients? Because that's where a lot of your diagnosis is going to come from. And then healthy profit and collections. are huge. We've already talked about the courting of the team. What does the team know? How are they going to support the cell? I think is a great question. How is your team prepared to support the cell and making sure they're on board? But Trish, when it comes to the, I think the profit in the AR is probably for most buyers, a massive question mark. And when it comes to that as a a doctor coming in, even if they're going to partner maybe, but buying that additional practice to come on board with yours, what are some pieces that you really look for within the profit or the collections and maybe even down to like software if you're adding an additional practice, what are some pieces you would advise your teams and your doctors to look up? DAT Trish Ackerman (12:36) Before I even would go there, would first need to know what, like, what is the philosophy of this dentist? What kind of dentistry is he wanting to do? And there's, you know, we could, anybody can find a profitable practice somewhere close to them even. But if you're a, if you're a doctor that like wants to do heavy surgeries and you're all on fours and the big time stuff, but you find a practice that has a great patient base, good profit and all that stuff by a college. then that might not be the right demographics for you. So like that is something that you even have to look at first. What type of patient base are you trying to attract? And what type of patient base, if you find the one that is Purcell, okay, good profit, team's healthy, accounts receivable is on point, but it's a patient base that is not going to be super open to your philosophy of dentistry, then that could be painful. So that is also something, it might be a great deal, but that we'd be very careful about what's actually inside that patient base and if it's gonna align with the type of dentistry that we're looking to do. The Dental A Team (13:36) Agreed. Yeah. I think that's like buying, you've found your perfect house. You're like, my gosh, this is the elevation that I want. It is white with black trim. It's got an acre of land, which is impossible to find and all the upgrades inside, right? This literally happened yesterday. I'm like, this is the house, but exactly, right? Like it's like backing a busy street and it's. DAT Trish Ackerman (14:06) They a train track above it. The Dental A Team (14:13) almost 20 minutes away from where we need to be. Right. So it's like, it's like finding your perfect home and you're like, this is the one, but it's completely outside of our school district or our, know, it's adding 20 minutes of Camille. I've done that. I have literally done that. And you guys, it was hard and it was unnecessary stress because there are more out there. So I love that you mentioned that because it's shiny objects syndrome, right? Like that shiny object comes and it looks perfect. It's packaged beautifully, but underneath that shiny exterior is hiding something underneath that is gonna cause a lot of pain in the end. And I think that is the perfect statement there. Like watch for what it is that you want to do. Know what your philosophy is. What is it that you want to do with your dentistry? DAT Trish Ackerman (15:08) Yep. And you can get there. It's not that they can't, but in order to get there, it's going to take some remolding of yourself temporarily. again, I'm going to use the high surgical doctor that wants to do lots of surgeries, lots of implants, but these patients have only seen one tooth dentistry and they've been patients for 20 years. We can introduce that after a couple of re-care cycles. We need to kind of mesh with the selling doctor and the dentistry that he did and build the relationship first. So as long as the buyer can be patient, can accept that, then it can work. It can work. And it's not that difficult to do. I do think that that's when we come in very handy because that requires a lot of coaching. That does require accountability on their philosophy, behavior change. And that's again, I mean, I don't want to totally toot our horn, but I will when it comes to that piece, because I think we do an excellent job coaching the doctors through situations like that. The Dental A Team (16:14) Yeah, I totally agree. I've worked with a practice similar to this that came on board after purchasing the practice and ⁓ high aspirations and wants so much CE and wants to do all of these things within his dental philosophy that I am totally on board with. Although the purchase of the practice was a practice that just isn't, it wasn't ready yet. And there were a massive amount of patients, honestly, thriving. on patient base 3000 patients within their database and very healthy active patient base. So the reactivation, the re care, like it was, it was easy to get that thing turning, but it took two to three re care cycles before he gets really start diagnosing the things that he wanted to diagnose. And just purchasing, this was a brand new practice first, you know, first time he's owned a practice. And I was like, you, you want to go in. and you want to ramp up marketing and you want to replace the patients with the patients that you want. I hear you. I hear you. But financially and profit wise, that's not the way. And that's where, like you said, Trish, the coaching really came in handy because it was an easy space to gently add in the things that. that he wanted and that he needed with the patient base, weeding out the patients that weren't gonna be okay with it, keeping the patients that were and now being ready to implement some marketing in a few months. know, it's still about a year and a half out from original ownership of this practice. Now we're ready to start marketing, but we had to get there because the finances had to make sense. And so I love that you say that, because I think a lot of people think it's totally fine. Like I can fix him. Yeah, those things bother me, but we'll train it out of them. it's not really the patient base that I want, but I can replace it with new ones. Can you? Because if you're next to a college, like Trish said, you might not be able to do it as quickly as you need to. And honestly and truly, you may not be able to do it. So I love that analogy. When it comes to profit in the AR, I think that's an easy space for doctors to look at that they kind of freak out about. But again, Trish, like you said, when you've got somebody behind you, you've got a coach. I know we've helped a lot of practices purchase their, not helped them purchase their practice, but really helped look at the pieces of it. It is an easy space for us to see healthy, not healthy when it comes to finances. pulling the reports and kind of like going in and getting all the pieces, not our jam. That's not the type of consultants that we are, but we are the type of consultants that will walk you through step by step on what to look for. We will help look at P &Ls. We will help look at the overhead costs and the ⁓ health of the AR and credits like Trish mentioned, and really help to advise and give opinions. ⁓ But outside of that, for a buyer who's adding that practice, I think you nailed it saying, what's your philosophy? Cause we're adding this practice. this going to be, is your philosophy that you want one of them to be GP and like bread and butter and you want the next one to be, you know, cosmetics. And is that the philosophy that we're going for? Like, what is that going to look like as a buyer? You've got to make that decision first, not while you're looking at practices. I think that would be really dangerous to not really know what you want and then go into it be like, well, this could be. Well, is that what you want? So I love that. Something I think Trish that's kind of like simple that is often missed is software. What software are they using? Is this a software we know? Is it, is it one we're using? Is it one that we want to use? You know, Eagle soft compared to Dendrix or open dental compared to curve, like very, very different systems. Um, and this is wild. It's 2025, but there are still Practices out there. I love them dearly. I love you guys. I love you so much all of you that are using paper They're not chartless and in this day and age the practices the doctors who own practices that are growing They're purchasing additional practices. You guys are like you're with it. The technology is there you've got CBT CT scans. You've got scanners. You've got Mobile everything you you're pulling up x-rays on your phone from your dental software and these practices that you're purchasing, these practices that are out there are typically not gonna be super in alignment with that. So what is that reinvestment going to look like? And again, I think, Trish, back to the team aspect, can the team support it? Are they going to support it? Are they prepared to support it? ⁓ What do you think, Trish? What's your opinion on that? DAT Trish Ackerman (21:07) Well, I'm actually going through something similar right now. And here is my coaching around that. they're not paper, they're not paper, but they are dentrics and they have been dentrics for forever. I mean, honestly, think one of the team members has been there 20 years and this is all she knows. And that's okay. Okay, dentures is great. However, the new doctor who's been there 60 days The Dental A Team (21:28) That's what you think. Yeah. DAT Trish Ackerman (21:37) is ready to transition to either fuse or curve, one of the two. And we had a long discussion about this yesterday and I begged him, please pump the brakes on that. Because if you're buying a practice and you're acquiring the team and they're going through so much change as it is, and if you throw too much onto them and we go through a massive software shift like that, that could actually drive team members to leave. I mean, I could. That's a huge shift or just a huge change. It's difficult. It doesn't mean that they don't get through it, but that's just another, that's just something else to really look at. Now, if it's paper, I kind of, would almost, I mean, that's a toughie, but I would almost say hold off for at least 90 days. Like just get in there, build the relationship with the team. I know that the Biden doctor would be chomping at the bit. We've got to some. The Dental A Team (22:08) Absolutely. DAT Trish Ackerman (22:36) some new technology in there when it comes to software. But when we're buying, those are still things that we do. Either we need to be super slow with and or have such a bond with the team and spoil them right out of the gate that they become our partners quickly. And that is also possible. It truly is possible. But again, building the relationship with the team. If you're going to throw a software change in there like that, then we need to be strategic on how and when. The Dental A Team (22:39) Yeah. Yeah. And I think that I agree and what is massive. agree. And going from Dentrix, you guys, like people who use Dentrix, I'm a Dentrix girl. ⁓ I used Dentrix for almost 20 years in practice and it is, yeah, Dentrix is like iPhones. I, in my opinion, Dentrix is like Apple. Once you're in it, you're just, you're sold. You're like, Dentrix is life. Apple is life. Right? Like I know my phone, the capabilities of my phone is so much more than what I have. DAT Trish Ackerman (23:07) and what. Good stuff. The Dental A Team (23:35) but I am so infused and integrated into the Apple web. I can't imagine being out of it and not having an iPhone. Dentrix is very similar. So if you can relate, relate. ⁓ But I think Tresh what you mentioned that I agree. I totally agree. Waiting timeline, you guys. And we're really good at timelines. We are really great. at taking all of the ideas that you want and being like, fantastic, let's build you a timeline. Let's get this charted for you. And then you know the path that you're going down. So reach out to us. Hello@TheDentalATeam.com. If you are a client, like talk to your consultant, that's what we are really, really good at that. But what you made me think of again is that courting process. Because if you're courting the team and the selling doctor and you're building a relationship with the selling doctor and the team ahead of the purchase, you're already ahead of the game when it comes to that because they are ready to welcome you and support you. And if you've done it right, right, like I know that my boyfriend's kids will know that a dish goes in the dishwasher, right? It drives them nuts. A dish goes in the dishwasher, right? But that's already gonna be a known fact because there's a courting process, right? So what are the quirks? What are the things that A team really needs to get to know about you. So it's not a complete shock when you come in. So anyways, I loved this. I, I loved the seller's perspective, but I love the buyer's perspective too. And really being able to see that. Yeah. Thank you Trish for all of that. If you were to pick say three action items for ⁓ someone who's thinking about adding a practice or buying a practice, what would the top three action items be for them? DAT Trish Ackerman (25:04) I did so. Really know your demographics. How far away is it from your other practice? If you're adding an additional practice, how far away is it? And what is the team going to do when you come in? How can you establish that team prior? And how can you get the trust and the buy-in from that team first? Because what you don't want is to buy a practice and then the team leave. The Dental A Team (25:40) Yeah, yep, I love that. Demographics, location, team. Those are fantastic places. Yeah. DAT Trish Ackerman (25:45) And then we look at everything else. But those are the time I would start there and make sure that the demographics are good, the team is good, and then everything else we can work out and coach through. The Dental A Team (25:49) Yeah. okay. Yeah, I totally agree with you. It makes me think of, of interviewing. always say, get the demographics out of the way first, because if your practice is too far for someone to drive, they're not willing to drive there. All of those other questions that you asked before you got there are null and void. They mean nothing. So save yourself some time, check the demographics, the locations you want patient base demographics, location base, and then you want team. So I love that. Thanks Trish. DAT Trish Ackerman (26:23) Yep. The Dental A Team (26:24) Okay, that's a wrap guys. I hope you enjoyed this. You do not need to necessarily listen to the sellers first. So you're welcome. We wait until the end. I told you I would tell you. You can listen to them in whatever order you want to. But listen to them both. So that was your buyer's perspective. Trish, I love ⁓ bantering with you. Thank you so much for your perspectives and your wit. you guys, drop us five star review. Let us know what you loved. Let us know any other ideas you have or if you have purchase practice. practices put them in the notes you guys because people again they really do read those if you have tips and tricks we want to hear them too we Learn these things from you guys as well. It's not just knowledge. We were born with this is from experience So go do the things Hello@TheDentalATeam.com You can head over to our website TheDentalATeam.com and you can actually schedule a free consultation with our team and we will be happy to help you in whatever ways we can and As Trish loves to say go be amazing DAT Trish Ackerman (27:21) Thanks, Tiff.
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** PODCAST WYRÓŻNIONY NAGRODĄ RADIA TOK FM, W KONKURSIE PODCAST ROKU IM. RED. JANUSZA MAJKI 2024**Poznaj Mariana, psa, który nigdy się nie nudzi! W każdym odcinku czekają na Was wesołe przygody i ćwiczenia logopedyczne w formie gry: dzieci reagują na dźwięki, krzyczą hasła, powtarzają wyrazy i ćwiczą słuch, nawet nie wiedząc, że właśnie trenują mowę!To nie jest zwykły podcast – to interaktywna zabawa z Logotolką, która rozwija percepcję słuchową, koncentrację i poprawną wymowę.Idealne do wspólnego słuchania w domu, w aucie czy przed snem.Włącz i zobacz, jak Twoje dziecko ćwiczy… z uśmiechem!Wesprzyj powstawanie podcastu:
Send us a textIt's Jolly Holly season, and everyone in town is brimming with holiday cheer. The Society of Bards and Balladeers has come together to build the festive set for their annual event. There's just one tiny problem: Redge has no idea what this year's show should be! From classic Quilliam Shakespeare plays, to poetry readings and ballets, to comedy jests and holiday whodunnits, they've already done it all. Just when Redge thinks the show won't go on, Jonathan has a brilliant idea. So cue the lights, sparkle the snowflakes, and raise the curtain for this ode to our friends in Once Upon a Time and a heart-full tribute to our listeners (that's YOU) who are the magic that makes our adventures so extraordinary.Jolly Holly Hedgehog Holiday, our original song is featured in this episode! The full song with lyrics is available on Bandcamp: https://dorktalesstorytime.bandcamp.com/album/jolly-holly-hedgehog-holiday Go to the episode webpage: https://jonincharacter.com/the-jolly-holly-herald/ GIFT FOR OUR FANS: Redge has a special video message for all of our listeners and you can download it here: https://bit.ly/2025RedgeHolidayMessageDOWNLOAD JOLLY HOLLY WORKSHEET: https://bit.ly/dorktalesEP125worksheet IF YOU ENJOYED THIS STORY about Jolly Holly, you may also enjoy EP102: Pinocchio's Jolly Holly Jumble: https://jonincharacter.com/pinocchios-jolly-holly-jumble/ CREDITS: This episode is a Jonincharacter production. It was written and produced by Molly Murphy and performed by Jonathan Cormur. Sound recording and production by Jermaine Hamilton at Pacific Grove Soundworks.Four easy ways to support Dorktales to keep the mic on and the stories coming: donate, subscribe or follow, leave a review, tell a friend! All support links are here in the show notes below
The ASX 200 started off the week down 62 points to 8635 (0.7%). Miners bore the brunt of the selling after a stellar week last week, with BHP down 2.9% and RIO falling 2.4% on lower iron ore and copper prices. Gold miners too in profit taking mode after solid gains on Friday. GMD fell 5.4% and NEM off 0.9%. Lithium miners were also in profit taking mode as PLS fell 3.9% and LTR off 6.4%. Uranium stocks dropped hard as the AI trade in the US was called into question again, and thus the energy trade. NXG fell 4.5% and PDN down 4.7% with BOE off 8.2%. The banks were relatively calm as CBA fell 0.6% with the other three higher. The Big Bank Basket eased to $272.41 (-0.1%). Other financials eased, ASX under pressure following the ASIC reforms, GQG up 1.1% and SOL falling 1.2%. Insurers were generally better. Healthcare mixed as CSL stumbled 2.5% lower, TLX falling another 4.2%. REITs mixed, industrials mixed too. TLS down 0.8% and TPG up 1.8% with tech trying to find a base, WTC down 0.7% and XRO up 0.6%. The All-Tech Index up 0.04%. Retailers also found some bargain hunters, JBH up 2.3% and APE recovering 1.0%. In corporate news, TWE in a trading halt pending outlook statement. EOS jumped 28.9% on an US$80m order from South Korea. 4DX rose 9.9% on news of approvals in Canada. WGX announced plans to spin off non-core assets and FMG announced plans to buy the remaining shares in Alta Copper. Nothing locally on the economic front but Japanese factory sentiment improved opening the way to a rate rise this week. China announced its weakest retail numbers since Covid. Asian markets eased on US falls, Japan down 1.4%, HK down 0.9% and China off 0.2%.US futures were better, Dow up 160 and Nasdaq up 52.10-year yields steady at 4.72%.Want to invest with Marcus Today? Our MT20 portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services. Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.
In this episode, we discuss about troubles finding houses for rent and it's atrocities . We shared our personal experiences and troubles too. Ft senthil, jawa, durai.Pls provide your valuable feedback: https://docs.google.com/forms/d/e/1FAIpQLSeGTyFioBVIydUPkeTOVsovwzEDATSeBEA9PbQCq8ziy2DxFg/viewform
The ASX 200 slipped 10 points in quiet trade to 8624 (0.1%). Banks eased slightly with ANZ and NAB down around 0.7%. The Big Bank Basket up to $269.33 (0.3%). Other financials and insurers were firm, QBE up 1.1% and ZIP doing well, up 5.7%. Industrials wafted around, retailers fell with JBH and WES showing modest losses. REITs were slightly better, led by GMG and TLS had a good day as did REA. Technology stocks were mixed, WTC up 0.8% and XRO continuing to fall, off another 0.6%. The All-Tech Index rising 0.1%.In the miners, iron ore majors came under a little pressure, with RIO off 0.9%. Gold miners too were under some pressure as bullion drifted lower, NST down 1.4% and EVN off 2.1%. Lithium stocks were on a roll. PLS up 6.1% and LTR blasting 14.8% ahead on UBS upgrades and short covering. Uranium stocks down, modest losses only. BOE the exception falling 4.5%.In corporate news, NSR got an agreed bid from Brookfield-GIC at 286c. S&P have downgraded their credit outlook for ASX Ltd to “negative” from “stable”. TNE have backed the new CFO following his time with CTD.On the economic front, RBA meeting tomorrow, and almost a shoe-in for no change to rates. The AUD is trading at a 3-month high.Meanwhile in Asia, Japan up 0.5%, HK down 1.0% and China up 0.7%.10-year yields steady at 4.70%.US Futures – DJ up 18 points and Nasdaq up 66.Want to invest with Marcus Today? Our MT20 portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services. Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.
** PODCAST WYRÓŻNIONY NAGRODĄ RADIA TOK FM, W KONKURSIE PODCAST ROKU IM. RED. JANUSZA MAJKI 2024**Poznaj Mariana, psa, który nigdy się nie nudzi! W każdym odcinku czekają na Was wesołe przygody i ćwiczenia logopedyczne w formie gry: dzieci reagują na dźwięki, krzyczą hasła, powtarzają wyrazy i ćwiczą słuch, nawet nie wiedząc, że właśnie trenują mowę!To nie jest zwykły podcast – to interaktywna zabawa z Logotolką, która rozwija percepcję słuchową, koncentrację i poprawną wymowę.Idealne do wspólnego słuchania w domu, w aucie czy przed snem.Włącz i zobacz, jak Twoje dziecko ćwiczy… z uśmiechem!Wesprzyj powstawanie podcastu:
Send us a textJonathan and Redge come home in the middle of the day to find that the Folktale Forest folk are fast asleep and no one can wake them up! The mystery leads to Tinkerbell, who's created a pixie dust harvesting mix-up of magical proportions. In an attempt to fix things, she borrowed a bit of stardust and accidentally sent all of Once Upon a Time into a super-deep slumber. Determined to make things right, she and her friends put their clever tinkering skills to work, turning the season's first snowfall into an enchanted wake-up call.Go to the episode webpage: https://jonincharacter.com/pixie-dust-fuss/ GRAB YOUR FREE PDF list of conversation questions for this episode: https://dorktalesstorytime.aweb.page/ep124freePDF PARENTS, TEACHERS AND HOMESCHOOLERS: In Pixie Dust Fuss, Tinkerbell's earnest intentions to fix a problem goes awry puts the entire land into a deep slumber. Through her journey to set things right kids learn about responsibility, problem-solving, and the importance of asking for help when things go wrong. The story highlights how mistakes can become meaningful learning moments when approached with openness and honesty.IF YOU ENJOYED THIS STORY about a fairy, you'll also enjoy this story about Hesper, the Fairy of the Evening Star, in episode 75: Once Upon a Lullaby: https://jonincharacter.com/once-upon-a-lullaby/ CREDITS: This episode is a Jonincharacter production. It was written by Monique Hafen Adams, edited, directed and produced by Molly Murphy. Monique Hafen Adams voiced Tinkerbell and all other characters were performed by Jonathan Cormur. Sound recording and production by Jermaine Hamilton at Pacific Grove Soundworks.Four easy ways to support Dorktales to keep the mic on and the stories coming: donate, subscribe or follow, leave a review, tell a friend! All support links are here in the show notes below
The ASX 200 dropped 49 points to 8565 (0.6%) after a promising start. US futures in the negative hurt sentiment, together with Japanese losses on higher rates coming. Losses pretty much across the board, CSL fell 1.4% on vaccine concerns, the banks wilted with the Big Bank Basket down to $262.95 (0.7%). ANZ falling 1.3% and financials under pressure, HUB down 4.5% and NWL falling 4.0%. MQG dipped 0.4%. REITS slid with SGP down 2.3% and VCX off 1.2%. Industrials also sliding, TLS down 1.2% with CPU falling 3.3% and REA off 0.8%. Tech slipped, WTC down 2.6% and TNE falling 2.1%. Retail also in the doldrums, TPW resumed the dive, off 7.3%, APE similarly off 2.1% and NCK down 3.0%.In resources, Iron ore majors held firm, gold miners were mixed despite bullion rising, EVN down 1.9% and lithium stocks depressed, PLS off 3.2% and MIN down 3.9%. Oil and gas stocks rose, WDS up 0.9% and uranium stocks mixed.In corporate news, AUB smashed 17.8% lower as the bid was withdrawn, TWE has cleared the decks for the new CEO with a $687m impairment on US goodwill. PME dipped 1.6% on another order, the ASX itself had issues this morning with its announcement platform falling 2.8% as many stocks were put into a trading halt.Nothing on the local economic front. Japan opened the door a little further on rate rises.Asia markets mixed, Japan down 1.8%, China up 0.8% And HK up 0.8%.10-year yields pushing to 4.56%.US futures – Dow down 267 Nasdaq down 273. The holiday season is over.Want to invest with Marcus Today? Our MT20 portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services. Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.
Sunday Service @ Grace Chapel, BangaloreWith Pastors Michael and Chitra VargheseFor any further information, visit us at : www.gracechapel.org.inor please write to - info@gracechapel.org.inYouTube/ word of his grace broadcastFaceBook/Instagram - gracechapelbglrFaceBook/Instagram - superteensclubFor tithes and offerings, Pls use the below bank details : Name -Grace Chapel Acc No- 520101011534520IFSC code - UBIN0906204Type of Account- Savings Account Bank- Union Bank of India , Branch- Koramangala
Odcinek, w którym poznacie historię największego i najstaranniej przygotowanego kawowego kalendarza na tegoroczny Adwent. Zabieram Was za kulisy "gwiazdki z nieba" od palarni HAYB.Linki:- Strona domowa- Instagram | X/Twitter- Mój drugi podcast „Bo czemu nie?”- Kawowy kalendarz adwentowy 2025- #032 – Zaplecze: Ludzie HoReCi (02)- #046 – Kawiarniana FinlandiaPartnerzy:- Palarnia kawy HAYB (w odcinku kod -10% na kawy i herbaty!)Prowadzący: Krzysztof KołaczMam prośbę: Oceń ten podcast w Apple Podcasts oraz na Spotify. Zostaw tyle gwiazdek, ile uznasz. Twoja opinia ma znaczenie!Zainteresowany współpracą? Pogadajmy! kawa@boczemunie.plSłuchaj, gdzie chcesz: Apple Podcasts | Spotify i przez RSS.Rozdziały:(00:00:15) INTRO(00:00:48) Wstępniak(00:01:41) Jak powstał adwentowy kalendarz HAYB?(00:20:51) Masz go? Zostaw feedback!
Réécoutez FG mix Dance avec Pls & Ty du vendredi 28 novembre 2025
The ASX 200 drifted lower today in listless trade finishing down 3 to 8614. Up 2.4% this week. Banks eased back with the Big Bank Basket down to $264.84 (-1.1%) as CBA dropped 1.3% and ANZ down 1.4%. SUN continued lower on storm damage. Other financials rose with NWL up 0.7% and GQG rising 2.0%. Industrials mostly better, WES up 0.6% with WOW up 3.2% as tech did well today. WTC rallied another 4.7%, though XRO down 0.7%. The All-Tech Index was up.In resources, gold miners once again the stars of the show. NEM up 2.0% and VAU gaining 2.7% as lithium stocks also did well. PLS up 2.5% and MIN up 2.2% Uranium stocks slightly better, but oil and gas stocks drifted down.In corporate news, CTD remain in suspension on accounting issues, WBC fell 0.8% on a NZ fine, and SGR unchanged on a cleansing prospectus to allow Bally shares to trade on market.Nothing on the economic front. Asia markets flat, Japan up 0.3%, China up 0.2% And HK up 0.1%.10-year yields pushing to 4.53%.US futures – Dow up 52, Nasdaq up 46.Want to invest with Marcus Today? Our MT20 portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services. Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.
Continuing with our interviews with the NSPS 2026 Election candidates, this week's episode of "Surveyor Says! The NSPS Podcast" introduces Anthony "Rich" Vannozzi, PLS, candidate for Vice President. Our host, Tim Burch, recently sat down with Rich to chat about his career in surveying AND education. From his time in the private sector to going back to his roots and alma mater (University of Maine) to teach the next generation of geospatialists, Rich shares his journey and why formal education is a critical part of our beloved profession's future. A great conversation, so check out this informative episode today!
We wind up our interviews with the NSPS 2026 Election candidates with this episode of "Surveyor Says! The NSPS Podcast" featuring Cotton Jones, PLS, Director from Wyoming and candidate for Vice President. Our host, Tim Burch, caught up with Cotton to talk about his path into surveying and association involvement. They chat about Cotton's involvement as a third generation volunteer for the Cheyenne Frontier Days, and how we must keep the Young Surveyors Network involved in our career's future. Thanks for listening and subscribe wherever you listen to your podcasts.
01. Sebb Junior - We Got The Feelin' 02. Teed, Anotr - Sound of You 03. Chris Lake, Black Lotus - Favourite One 04. Dima Fefilov - Gradusi 05. Intr0Beatz - Inhale and Exhale 06. The Checkup, Wyatt Marshall - I ll Let You In 07. Twenty Six, Bandolero - Paris Latino 08. Crewcutz, Late Replies - Roomin 09. Philip George - Freak In Me 10. Mason - Papapapa 11. Catz 'N Dogz, Chandler, Brazen Barbie, Ben Miller - Run That Back 12. Airwolf Paradise, Adelphi Music Factory - Don't Hurt Me Baby 13. The Fog, Wh0 - Been A Long Time 14. Jon Billick - House My Life Up 15. Watchers - Pound For Pound 16. Saison, Black Widow - This Is the House 17. Soul Kandy - Johnny Deep 18. Vitess - Old to the New 19. Testone, 88 Birds - Catch You 20. Flex - So Fine 21. Selci - Counting At Sunset 22. Tecadence - Steppin' 23. Jay Vegas, Dj Kone & Marc Palacios - Good Of Days 24. Theos, Ruze - Let The Power 25. Jess Bays, Tcts - Going Next 26. Boon - To the Beat 27. Kevin Saunderson, Harry Romero, Reese, Santonio - The Sound 28. Giorgio V. - Tom's Club 29. Rico Slavic - Speechless 30. Mathias Kaden - Freedom 31. The Kollective, Nudo E Crudo - Bad Girl 32. Dante Tom, Sebb Junior - Key To Your Soul 33. Mat Zo, Olan, Fred Falke - Colours 34. Sebb Junior - The Stars Are Yours 35. Steve Robinson - Gonna Move It 36. Scott Diaz - Second Chances 37. Neviks - Lost in the Loop 38. Deephope - The Tree Of Life 39. Easttown - Heliconia 40. Yame - As I Ran 41. Neviks - Feelings 42. Soulfreq - Bout To Flow 43. Paul C - True Spirit 44. Broosk - Mistakes 45. The Cube Guys - Closer 46. Diplo, Sidepiece, Mediterane, Javi Reina - On My Mind 47. Inji, By Avedon, Nightfeelings - Big Up 48. Billie Eilish, Lewii - Bossa Nova 49. Max Kaluza - Desire 50. Hp Vince - Down & Dirty 51. War, Kyle Watson - Low Rider 52. Zsak - In My Soul 53. Stogov, Alexey Zhurba - Our Time 54. Gotsome - Get Together 55. Pato'S Groove, T-Bor, Jame Starck - Macao 56. Andrew Mathers - My Eyes 57. Bingil - No Reason 58. Dj Fresh, Used, Josh Hunter - Higher 59. Chris Damon - Supreme 60. Nukier - Drop It 61. Ki Creighton, Geovanni - Going Elegant 62. Fond8 - Play 63. Dj Fopp, Walterino - Do It 64. Modus - Get It Right 65. Feel Flow! - Give Me What I Want 66. Marix Green - Always Tech House 67. Cashew - All My Life 68. Pls&Ty, Thomas Daniel - Move 69. Zaark - Ghostbusters 70. Block & Crown, Jesus Davila - Can't Get Enough 71. Paco Caniza - Mirage 72. Sebb Junior - Body Language 73. Najjin - Follow Me 74. Sanxez - Emotions 75. Kroose - Free My Soul 76. Avicii, Sebastien Drums, Mark Knight - My Feelings For You 77. Jordan House - It's Our Time
01. Sebb Junior - We Got The Feelin' 02. Teed, Anotr - Sound of You 03. Chris Lake, Black Lotus - Favourite One 04. Dima Fefilov - Gradusi 05. Intr0Beatz - Inhale and Exhale 06. The Checkup, Wyatt Marshall - I ll Let You In 07. Twenty Six, Bandolero - Paris Latino 08. Crewcutz, Late Replies - Roomin 09. Philip George - Freak In Me 10. Mason - Papapapa 11. Catz 'N Dogz, Chandler, Brazen Barbie, Ben Miller - Run That Back 12. Airwolf Paradise, Adelphi Music Factory - Don't Hurt Me Baby 13. The Fog, Wh0 - Been A Long Time 14. Jon Billick - House My Life Up 15. Watchers - Pound For Pound 16. Saison, Black Widow - This Is the House 17. Soul Kandy - Johnny Deep 18. Vitess - Old to the New 19. Testone, 88 Birds - Catch You 20. Flex - So Fine 21. Selci - Counting At Sunset 22. Tecadence - Steppin' 23. Jay Vegas, Dj Kone & Marc Palacios - Good Of Days 24. Theos, Ruze - Let The Power 25. Jess Bays, Tcts - Going Next 26. Boon - To the Beat 27. Kevin Saunderson, Harry Romero, Reese, Santonio - The Sound 28. Giorgio V. - Tom's Club 29. Rico Slavic - Speechless 30. Mathias Kaden - Freedom 31. The Kollective, Nudo E Crudo - Bad Girl 32. Dante Tom, Sebb Junior - Key To Your Soul 33. Mat Zo, Olan, Fred Falke - Colours 34. Sebb Junior - The Stars Are Yours 35. Steve Robinson - Gonna Move It 36. Scott Diaz - Second Chances 37. Neviks - Lost in the Loop 38. Deephope - The Tree Of Life 39. Easttown - Heliconia 40. Yame - As I Ran 41. Neviks - Feelings 42. Soulfreq - Bout To Flow 43. Paul C - True Spirit 44. Broosk - Mistakes 45. The Cube Guys - Closer 46. Diplo, Sidepiece, Mediterane, Javi Reina - On My Mind 47. Inji, By Avedon, Nightfeelings - Big Up 48. Billie Eilish, Lewii - Bossa Nova 49. Max Kaluza - Desire 50. Hp Vince - Down & Dirty 51. War, Kyle Watson - Low Rider 52. Zsak - In My Soul 53. Stogov, Alexey Zhurba - Our Time 54. Gotsome - Get Together 55. Pato'S Groove, T-Bor, Jame Starck - Macao 56. Andrew Mathers - My Eyes 57. Bingil - No Reason 58. Dj Fresh, Used, Josh Hunter - Higher 59. Chris Damon - Supreme 60. Nukier - Drop It 61. Ki Creighton, Geovanni - Going Elegant 62. Fond8 - Play 63. Dj Fopp, Walterino - Do It 64. Modus - Get It Right 65. Feel Flow! - Give Me What I Want 66. Marix Green - Always Tech House 67. Cashew - All My Life 68. Pls&Ty, Thomas Daniel - Move 69. Zaark - Ghostbusters 70. Block & Crown, Jesus Davila - Can't Get Enough 71. Paco Caniza - Mirage 72. Sebb Junior - Body Language 73. Najjin - Follow Me 74. Sanxez - Emotions 75. Kroose - Free My Soul 76. Avicii, Sebastien Drums, Mark Knight - My Feelings For You 77. Jordan House - It's Our Time
Kolejny wyjazdowy odcinek — tym razem ruszamy na Północ, do krainy mrozu i śniegu. Zapraszam do kawiarnianej Finlandii. Linki:- Strona domowa- Instagram | X/Twitter- #044 – Kawiarniana Norwegia- #041 – Kawiarniany Sztokholm- #028 – Odwiedziłem jedną z najlepszych kawiarni na świecie- #022 – Dlaczego kawa drożeje?- #016 – Turystyka kawowa, nie tylko dla jesieniarzy- Książka „Finlandia. Sisu, sauna i salmiakki” — Aleksandra Michta-Juntunen- Cafeteria Roasters Oy- Cafe Fanny- La Torrefazione- Kahvila SävyPartnerzy:- Palarnia kawy HAYB (w odcinku kod -10% na kawy i herbaty!)Prowadzący: Krzysztof KołaczMam prośbę: Oceń ten podcast w Apple Podcasts oraz na Spotify. Zostaw tyle gwiazdek, ile uznasz. Twoja opinia ma znaczenie!Zainteresowany współpracą? Pogadajmy! kawa@boczemunie.plSłuchaj, gdzie chcesz: Apple Podcasts | Spotify i przez RSS.Rozdziały:(00:00:10) INTRO(00:00:43) Wstępniak(00:01:28) Kawa w Finlandii(00:05:50) Cafeteria Roasters Oy(00:11:08) Cafe Fanny(00:13:32) La Torrefazione(00:16:52) Kahvila Sävy
In this episode, we roasted the idly cooked by none other then mr d and his retarded ideas. Ft . Senthil, Durai, Kabilan.Show edited by kabilan.Poster by ashn_01.Pls provide your valuable feedback inhttps://docs.google.com/forms/d/e/1FAIpQLSeGTyFioBVIydUPkeTOVsovwzEDATSeBEA9PbQCq8ziy2DxFg/viewform?pli=1
Send us a textRedge takes Jonathan on a wild ride through the city of Litropia, heading straight through a brick wall into the hidden tunnels of a secret lair. Deep beneath the streets, they meet Rat King Cam M. Bert, a cheese-loving, pun-tastic ruler who keeps Once Upon a Time's magical trains running on schedule. From the buzzing Bee-Train to the groovy Bandstand Train and the twinkling Jolly Holly Express, every ride is full of surprises. But when a jolly jam threatens to derail the fun, Jonathan and Redge join the Rat King to keep the tunnels full of holiday cheer.Go to the episode webpage: https://jonincharacter.com/lair-of-the-rat-king/ DOWNLOAD COLOR PAGE: https://bit.ly/dorktalesEP123colorpage GRAB YOUR FREE PDF list of conversation questions for this episode: https://dorktalesstorytime.aweb.page/ep123freePDF PARENTS, TEACHERS AND HOMESCHOOLERS: “Lair of the Rat King” celebrates curiosity, teamwork, and joyful problem-solving. When Jonathan and Redge drive into the secret tunnels of Litropia, they meet the Rat King, who proudly oversees a bustling network of magical trains. Together, they discover the importance of working cooperatively to solve problems, think creatively under pressure, and spread kindness to keep the holiday cheer on track. The story highlights how humor, gratitude, and collaboration can make tricky situations turn into times of connection and fun.IF YOU ENJOYED THIS STORY about the Rat King, you may also enjoy EP79 A Big City Adventure where Redge visits Once Upon a Time's city of Litropia and first hears about the Rat King: https://jonincharacter.com/big-city-adventure/ CREDITS: This episode is a Jonincharacter production. It was written and produced by Molly Murphy and performed by Jonathan Cormur. Special shout out to Owen Sullivan for voicing Ronnie the Rat. Sound recording and production by Jermaine Hamilton at Pacific Grove Soundworks.Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
As we approach the end of the year, it can only mean one thing: Election Time! This week's episode of "Surveyor Says! The NSPS Podcast" begins our discussions with candidates for the 2026 Elections by introducing Dan Martinez, PLS, and the Nebraska Director for a number of years. Our host, Time Burch, recently sat down with Dan to discuss his career in surveying, is "Nebraska as flat as Kansas?", and what he would like to achieve as the next NSPS Secretary. They also talk about the "modernizing" of NSPS through marketing and social media, so check out the conversation today!
Sunday Service @ Grace Chapel, BangaloreWith Pastors Michael and Chitra VargheseFor any further information, visit us at : www.gracechapel.org.inor please write to - info@gracechapel.org.inYouTube/ word of his grace broadcastFaceBook/Instagram - gracechapelbglrFaceBook/Instagram - superteensclubFor tithes and offerings, Pls use the below bank details : Name -Grace Chapel Acc No- 520101011534520IFSC code - UBIN0906204Type of Account- Savings Account Bank- Union Bank of India , Branch- Koramangala
Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo, Japan
Deliver the win, then ring the bell. Make small mistakes fast; make big learnings faster. Think global, act local — but don't go native. Do the nemawashi before the meeting, not during it. Your salary is earned in the stores: go to the gemba. A 28-year Domino's veteran, Martin Steenks began at 16 as a delivery expert in the Netherlands. He rose to store manager, multi-unit supervisor, then franchisee, building his operation to eight stores by 2019. After selling his stores, he became Head of Operations for Domino's Netherlands, then CEO of Domino's Taiwan in 2021, and subsequently CEO of Domino's Japan. Previously he was Chief Orchestrator in Japan, focusing on operational excellence, culture, and scalable execution in one of Domino's most exacting service markets. He is known for hands-on store work, cross-training, "Friday F-Up" learning rituals, the Grow & Prosper bell for micro-wins, and quarterly "Go Gemba" days that connect HQ functions with frontline realities. Martin Steenks' leadership arc runs from a three-minute job interview at 16 to orchestrating Domino's Japan — one of the brand's most demanding markets for service quality. The connective tissue is execution discipline: he has run stores, supervised regions, built and exited an eight-store franchise, owned national operations, and led two country P&Ls. That breadth gives him pragmatic empathy for franchisees and HQ alike, which he leverages to align incentives, simplify operations, and insist that every back-office salary is ultimately "earned in the stores." Japan sharpened his leadership. Coming from low-context, fast-moving Dutch and Australian business styles into high-context Japan, he learned that meetings signalling agreement can still stall without prior nemawashi — the groundwork with middle management and other stakeholders. He now invests in pre-alignment, translating intent into culturally legible action: fewer big-room debates, more quiet lobbying, more ringi-sho style consensus building for irreversible decisions, and a clear bias to test-and-learn for reversible ones. Rather than trying to "change the culture," he adjusted himself — becoming more patient while preserving speed by separating decision types and sequencing alignment before action. His operating system is human and tangible. He set a weekly rhythm of learning with a "Friday F-Up" session, where leaders share mistakes and what was learned — a radical move in a high uncertainty-avoidance culture. He celebrates micro-wins with the Grow & Prosper bell to make progress visible, sustaining morale during long transformations. He bridged HQ–store gaps with Go Gemba: each quarter, every function works a store shift; IT discovers why a workflow fails at the point of sale, marketing sees campaign friction at Friday night peak, finance hears cost-to-serve realities. He personally worked in stores four to five days a month, especially during crunch periods like Christmas, leading by example and rebuilding trust through competence. Marketing localisation is equally pragmatic. Deep discounting can signal poor quality to Japanese consumers; "customer appreciation weeks" preserve value perception while rewarding loyalty. Community building is pushed to the store level — managers engage local clubs and schools to turn footfall into fandom. Cross-training makes delivery experts confident product explainers at the door, restoring a human touch in a world where >90% of orders arrive online. Ultimately, Steenks' playbook blended cultural fluency with decision intelligence. He aligned stakeholders through nemawashi, codified learning rituals, chose language and campaigns that respected local signals, and keeps strategy tethered to the edge where pizzas are made, boxed, and delivered hot. The title "Chief Orchestrator" wasn't just whimsy; in a business of many specialists, he conducted tempo, harmony, and timing — the difference between noise and music. What makes leadership in Japan unique? Japan's high service standards and high-context communication demand leaders who are both exacting and empathetic. Success depends on pre-work: nemawashi with middle managers, thoughtful ringi-sho style consensus for high-impact choices, and visible demonstrations of respect for the frontline. Uniforms (like Domino's iconic race jacket for store managers) and rituals create shared identity that motivates in a group-oriented culture. Why do global executives struggle? Low-context leaders often misread meeting "yeses" as commitment. Without groundwork, nothing moves. Impatience backfires in high uncertainty-avoidance environments; public criticism shuts people down. Leaders must separate reversible from irreversible decisions, secure alignment offline, and then move decisively. They should also avoid copy-pasting global marketing: in Japan, steep discounts can be read as "lower quality," eroding trust. Is Japan truly risk-averse? Japan is less risk-loving than many markets, but teams will take smart risks when safety and learning are explicit. Stanks normalises small, fast experiments, celebrates micro-wins, and protects people when bets misfire. This reframes risk as controlled uncertainty with upside — a shift from avoidance to improvement. What leadership style actually works? Lead from the front and the shop floor. Work stores every month. Tie HQ metrics to store impact. Use rituals — Friday F-Up, the Grow & Prosper bell — to institutionalise learning and momentum. Celebrate teams more than individuals, and praise privately when cultural norms warrant it. Think global, act local, but don't "go native": retain an outsider's clarity about pace and standards. How can technology help? Digital tools amplify decision intelligence when paired with gemba reality. Store-level dashboards, route optimisation, and digital twins of peak-hour operations can test scenarios before rollouts; telemetry from ovens, makelines, and delivery routes can reveal bottlenecks that nemawashi then resolves across functions. Tech should reduce operational complexity, not add it. Does language proficiency matter? Fluency helps, but intent matters more. Demonstrating effort — basic greetings, store-floor Japanese, and culturally aware email etiquette — earns trust. Tools that translate bidirectionally unlock participation, but leaders still need to read context and invest time with the middle layer. What's the ultimate leadership lesson? Do the cultural homework, orchestrate alignment before action, and keep your hands in the dough — literally. When people see you respect their craft, protect their learning, and tie strategy to execution, they'll go all-in. Timecoded Summary [00:00] Origin story: hired at 16 as a delivery expert in the Netherlands; stayed through school; first — and only — job interview; early leadership as store manager, then multi-unit supervisor. [05:20] Entrepreneurship chapter: buys a struggling store; builds to eight locations with his wife's support; sells in 2019 to become Head of Operations for the Netherlands, trading entrepreneurial freedom for strategic impact. [12:45] Asia leadership: becomes CEO Taiwan in 2021, then moves to Japan; discovers that despite common Domino's DNA, markets differ; Japan's service bar is the highest. [18:10] Cultural recalibration: early meetings show apparent agreement but slow follow-through; learns nemawashi and middle-layer alignment; patience becomes a leadership muscle; adopts "Chief Orchestrator" title to reflect cross-functional reality. [24:00] Store-first operating system: cross-training (makeline ↔ delivery ↔ service); >90% of orders online makes the delivery interaction critical; community outreach by store managers; hands-on leadership with 4–5 store days per month and peak-period shifts. [31:30] Learning rituals: Friday F-Up meeting reframes failure as fuel; Grow & Prosper bell celebrates micro-wins to sustain momentum; public recognition calibrated to cultural comfort; Domino's manager jacket signals identity and pride in Japan. [38:05] Marketing localisation: avoid pure discounting (quality signal risk); position as "customer appreciation"; test premium, limited campaigns; keep operations simple for peak. [43:20] Bridging HQ and field: quarterly Go Gemba embeds IT/Finance/HR/Marketing in stores; internal surveys (anonymous) surface issues; visible follow-through flips scepticism to trust. [49:40] Leadership philosophy: lead by example, protect experimenters, separate reversible vs irreversible decisions, and use decision intelligence (telemetry, digital twins) to derisk change while moving faster. Author Credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have also been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). In addition to his books, Greg publishes daily blogs on LinkedIn, Facebook, and Twitter, offering practical insights on leadership, communication, and Japanese business culture. He is also the host of six weekly podcasts, including The Leadership Japan Series, The Sales Japan Series, The Presentations Japan Series, Japan Business Mastery, and Japan's Top Business Interviews. On YouTube, he produces three weekly shows — The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews — which have become leading resources for executives seeking strategies for success in Japan.
Welcome back! After 4 incredible years, Eye On Franchising is officially becoming the Franchise Fit Podcast — because it's ALL about finding the right franchise fit.And today's episode is a MUST-WATCH.We're talking fake grass… real cash.
In this episode hosts Michael LeBlanc and Steve Dennis from The Remarkable Retail Podcast welcome XRC Ventures' Managing Director Pano Anthos, for a deep dive into the future of retail innovation, investment strategies, and overcoming the systemic challenges that keep great technology from scaling.Pano shares his journey from serial entrepreneur to leading a venture fund focused on pre-seed and seed-stage investments at the intersection of retail, consumer behavior, and technology. With over 150 investments since 2015, XRC Ventures targets transformative sectors including retail media networks, the consumerization of healthcare, commerce enablement, and new distribution channels. Pano highlights examples of groundbreaking innovations—from AI-driven financial automation to diagnostics that detect autism in under two hours—that are redefining operational efficiency and customer impact.A major focus of the conversation is retail's organizational dysfunction, where siloed leadership and competing P&Ls create “warring tribes” that hinder adoption of transformative solutions. Pano argues that true progress requires structural change—appointing an operational leader with end-to-end responsibility for traffic and sales across all channels. The discussion also explores the promise of retail media, particularly in-store applications with untapped margin potential, and spatial intelligence, which can bring the precision of e-commerce analytics into physical stores. Pano shares candid insights on startup strategy, stressing that early-stage companies must demonstrate material ROI—significant EBITDA or revenue growth—to make it into a retailer's short list of investment priorities. About UsJennifer MarloHead of Content, CommerceNextJennifer Marlo drives industry-leading programming at CommerceNext, drawing on experience from Ascendant Network and iMedia Connection, where she spearheaded content strategies to inspire retail, brand and agency marketing leaders. Guided by the belief that “a rising tide lifts all boats,” Jennifer uses in-person and digital platforms to educate and foster industry collaboration. Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, top retail influencer, keynote speaker and media entrepreneur. Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
In this episode, I take a closer look at a topic that many BigLaw lawyers misunderstand: profitability. Most partners focus on the firm's overall "profits per equity partner" (PEP), but that number tells only part of the story. There are other profitability numbers - internal, often unseen analyses that many attorneys don't focus on but in fact shape how practices and partners are viewed, rewarded, and resourced. I explain how these shadow numbers differ from the publicly announced firm metrics, how factors like leverage, write-offs, and politics distort perceptions of profitability, and why understanding these differences can make a difference to you at your firm. Knowing how your firm evaluates profitability in different ways and how to influence those numbers is a crucial career advantage. At a Glance: 00:00 Introduction to the concept of firm profitability 01:20 Why PEP only tells part of the story and how shadow P&Ls work 02:05 How internal accounting and practice-level metrics shape profitability 03:27 Defining "shadow P&L" and how practice groups interpret performance differently 04:01 How leverage and write-offs impact profitability and risk across practices 07:14 Examples of approaches and how accounting treatments reshape profit 10:55 Why long-term relationship value can be less valued in firmwide numbers 12:18 How firms use both official and shadow P&Ls to evaluate partners and practices 13:30 How politics and perception influence profitability outcomes 15:17 How to challenge assumptions and advocate for your practice's true value 18:14 Final reflection and wrap-up Rate, Review, & Follow on Apple Podcasts & Spotify Do you enjoy listening to Big Law Life? Please consider rating and reviewing the show! This helps support and reach more people like you who want to grow a career in Big Law. For Apple Podcasts, click here, scroll to the bottom, tap to rate with five stars, and select "Write a Review." Then be sure to let me know what you loved most about the episode! Also, if you haven't done so already, follow the podcast here! For Spotify, tap here on your mobile phone, follow the podcast, listen to the show, then find the rating icon below the description, and tap to rate with five stars. Interested in doing 1-2-1 coaching with Laura Terrell? Or learning more about her work coaching and consulting? Here are ways to reach out to her: www.lauraterrell.com laura@lauraterrell.com LinkedIn: https://www.linkedin.com/in/lauralterrell/ Instagram: https://www.instagram.com/lauraterrellcoaching/ Show notes: https://www.lauraterrell.com/podcast
Sunday Service @ Grace Chapel, BangaloreWith Pastors Michael and Chitra VargheseFor any further information, visit us at : www.gracechapel.org.inor please write to - info@gracechapel.org.inYouTube/ word of his grace broadcastFaceBook/Instagram - gracechapelbglrFaceBook/Instagram - superteensclubFor tithes and offerings, Pls use the below bank details : Name -Grace Chapel Acc No- 520101011534520IFSC code - UBIN0906204Type of Account- Savings Account Bank- Union Bank of India , Branch- Koramangala
t's been 1 year since the Wes Huff and Billy Carson debate. A lot has changed since... It's incredible that God chose my podcast to usher in millions back to Himself. In this show I take the first 15 minutes to reflect over this past year and then I have the original debate play out. Enjoy! What is something you noticed this time that you didn't notice the first time? Share with me in the comments below! Thank you all for making our podcast Elevating Beyond with Mark Minard, in the top #100 on iTunes, Apple Podcasts, Spotify , and In over 52 difference countries :
Send us a textCast off on another T.A.L.E. (Thrilling and Astounding Lore Expedition) Tour and take an unexpected turn, straight through a waterfall and into the Quotatious Period! It's a dino-tastic world of plesiosaurs, pterosaurs, and prehistoric parties. But one young Maiasaura isn't in the mood to celebrate. He's being teased because no one believes his theory about the power of the moon's pull. But when his auntie's nest suddenly disappears, his scientific curiosity and careful lunar observations just might be the key to saving the day.Go to the episode webpage: https://jonincharacter.com/maiasaura-and-the-moon/ DOWNLOAD COLOR PAGE: https://bit.ly/dorktalesEP122activity GRAB YOUR FREE PDF list of conversation questions for this episode: https://dorktalesstorytime.aweb.page/ep122freePDF PARENTS, TEACHERS AND HOMESCHOOLERS: In “Maiasaura and the Moon,” young listeners join Jonathan and Redge on a prehistoric adventure where curiosity and science key themes. Through Minh, a thoughtful young dinosaur who studies the moon and tides, kids see how observation, persistence, and self-confidence can lead to problem-solving and understanding. The story encourages scientific thinking, celebrates the value of staying true to one's ideas, and models empathy and cooperation when helping others.IF YOU ENJOYED THIS STORY about a special place on the T.A.L.E. Tour, you may also enjoy the time when the tour took Jonathan and Redge to the Cliffhanger mountains in EP108 The Color Pillars: https://jonincharacter.com/the-color-pillars/ CREDITS: This episode is a Jonincharacter production. It was written by Monique Hafen Adams, edited and produced by Molly Murphy and performed by Jonathan Cormur. Sound recording and production by Jermaine Hamilton at Pacific Grove Soundworks.Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
Tiff and Kristy provide guidance on how to assess your practice's financial health as 2025 begins to wrap up (and what to start thinking about for 2026). They touch on… Reviewing those P&Ls monthly Aligning spending habits Keeping emotions in check And more! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review The Dental A Team (00:01) Hello, Dental A Team listeners. I am so excited to be here with you today. I truly love this portion of what we get to do in our worlds and getting to get you so much valuable information out to the masses is something that Dental A Team has worked and strived just so hard to achieve in our. consulting world of just getting you all this information and I have with me today one of my faves. I seriously, I have the most amazing consulting team and if you guys haven't heard from all of them yet, you soon will and if you don't know them personally yet, they're not your consultants. I hope that you get to meet every single one of us even if you're just coming to the events, however it is, but I... have a personal favorite here for recording podcasts with. She calms me, she just keeps the energy light and fresh and I love any time that we get together. Kristy, thank you so much for being here today. How are you doing? The weather is like weird today. I always tell everybody about the Arizona weather and it's so much fun to have everybody here in the same place. We all live in Arizona in the Phoenix area. Jane is down in the Tucson area, but. We really love it. And Kristy, how's your world over there? You're just in the beautiful little pocket of Phoenix. And how is it? DAT Kristy (01:23) Yeah, it's awesome. I love that you say that because we do pride ourselves on the weather here, right? But even with that, this weekend we got a lot of rain, what they say the most in like seven years. Yet all of us, even as close as we are, we experience it so different, right? Like some places flooded. I didn't get flooding, thank goodness, but it downpoured. It was fun and it's made it for cool mornings. So we're taking it. The Dental A Team (01:42) Yeah. I agree. I agree that humidity is hitting us hard. So we're not super used to that, but it is making for some, some really beautiful mornings. totally agree. And yes, Britt and I were actually in Reno at our quarterly in-person traction event where we have a, implementer who comes in and leads it for us. And he helps us to build out the company structure and, teaches and trains us on how to run large meetings like that. So it's always super cool. But we were up in Reno with Britt and or with Kiera Shelbi and Britt and I actually got stuck. Jenna got out. She got back to Denver, which is crazy because Denver always shuts down. And so she got back to Denver. But ⁓ we got stuck until Saturday because the airport was shut down. And then there was a storm in Vegas because we thought, OK, well, we'll fly to Vegas because it's only a five and a half hour drive from there and we'll still get home. And then ⁓ that flight got canceled too. So it was wild. was meant to be, got more time in Reno and got to spend a little bit more time with Kiera. So that was great, but it was kind of crazy. It's not usually Phoenix that disrupts the flight patterns. And it was a hundred percent Phoenix. There were so many flights canceled because so many planes were stuck here and other planes couldn't get in. So it was wild, Kristy. It was wild to watch it from afar. We just got like TikTok notifications and you know, news articles are like, my gosh, all the Waymo's stuck in the puddles and things like that. So. DAT Kristy (03:15) Yeah, they just stopped in the middle of the road like what the heck. The Dental A Team (03:18) Yeah, that's why whenever somebody says, you use the way most? I'm like, heck no, I have seen them stuck in the middle of intersections far too many times. I'm sure one day it's going to be fantastic, but I haven't built that trust muscle just yet. DAT Kristy (03:30) Yeah, agree. Well, I'm glad you made it home safe. And ⁓ yeah, the humidity is odd for us too. The Dental A Team (03:34) Thank you. Yeah, yeah, it totally is. And my son was like, Oh, you go to the East Coast enough, Mom, you're fine. Stop complaining. And I was like, Yeah, that's fair. That's fair. But but in the spirit of planning, we we truly had an amazing time really just one getting the time together as a leadership team and then to really looking and projecting like where are we at? What's Q4 going to look like? And then also kind of prepping and planning for 2026. So super relevant in this conversation here. today and really looking at ⁓ practice health from a financial standpoint. And this is something that your CPAs and your financial advisors and all of those professionals should be looking at with you as well. This is the time of the year that we're really looking at what is this last year? Because we get to Q4 and it's like, well, it's kind of like the end of your senior year, right? You get to the end of your senior year of high school or college and you're like, well, everything's kind of basically submitted. So from here, It's really just like, let's do our best and make sure that we really cross that finish line strong, but there's not a ton of pivots to be made to really change the game. So kind of prepping and planning. And I think looking ahead at 2026, putting in some really solid ways of checking in on that financial health, something that I've seen that, Kristy, I know you do this as well, but something I've seen a lot of clients really ramp up is a monthly pulse and even like, weekly sometimes pulse on what the financials of a practice actually look like has really been beneficial in helping them to really reach those goals. And Kristy, you are really fantastic at figuring those financial goals out and then like backtracking them to see, okay, well, what do we need to do to get there? And how do you help practices really keep that financial pulse top of mind and that running that way so that they're constantly looking at those numbers without feeling overwhelmed and also without losing sight of it. Because you know sometimes you do something too often, you start glazing over it. What's that fine balance that some some tactical tips that you have that you and your practices are working on right now? DAT Kristy (05:52) Yeah, well, first and foremost, I believe that you have to be getting your P &Ls from your accountant monthly, right? We can't be waiting. I have seen some clients where they're begging for them for three months ago, you know, and it makes it really hard to stay on top of it if we're not getting them monthly. So first and foremost, make sure you're getting them from them monthly so that we can take a look at them and evaluate. And I like what you said, Tiff. ⁓ you can be, you can go over the top. It's a fine line, right? So I love looking at them every month and I'm not going to freak out if something's out of whack one month, but certainly let's look at the quarter, right? And make sure that those metrics are in alignment for the quarter. And to your point, I always like to speak in terms of like, we're going to crawl before we walk and we're going to walk before we run. Like, In the crawling stage, let's just make sure where's your overhead, right? What percentage are we at there and what is our profit or EBITDA, so to speak, right? Where are we ranging there? That would be my first little steps to take and start looking at it. The Dental A Team (07:10) Yeah, yeah, I totally agree. And I think what time of the month do you usually push for those PNLs to be received? I have my judgments, but what are yours? DAT Kristy (07:21) like to say by the 15th. I'll give you a little grace and give you by the 20th, but the 15th is my ideal target. The Dental A Team (07:28) Yeah, yeah. I think I'm a little stricter. If I don't have those CPAs reaching out to us by like the eighth to the 10th, I'm like, my gosh, how are we supposed to work with this? There's a lot of, and I ask that because there's a lot of clients out there that are getting them like the first week of the next, next month. And so maybe December, we're finally looking at October. DAT Kristy (07:35) Thank The Dental A Team (07:53) And that is like, gosh, such a lag that we've got these questions floating around of like, where's my cashflow TIF and how do I fix this, Kristy? And it's like, I don't know, because I don't have eyes on what's happening. The P &Ls should be much quicker and much cleaner than that. And realistically, it's just it's the bookkeeper going in and allocating the certain expenses to the category that they should be in. So it's time consuming. but it shouldn't be too crazy. And if yours is too crazy, then we probably need to look at your spending. Do we need to dial back the number of orders that you're placing every month? Do we need to make sure that things are a little bit more simple on that side, that it can be done quicker? Because we wanna be able to make real-time adjustments as quickly as we can. If we're on a two-month lag. then we're adjusting for two months ago, it could look totally different. And then next month we get two months ago and it's like, it was totally different. We didn't need to change it. And so we're just constantly spinning our wheels in that way if we're not getting the data fast enough. And that is, in my opinion, one of the easiest ways to ensure that you're financially healthy is really just ensuring, like you said, Kristy, that on an overtime basis, things are consistent and they're clear, that they make sense. DAT Kristy (09:08) 100%. I like that you said push to the 10th, because obviously if, you know, in the walk or crawling stage, we're just learning, right? We have a little bit of buffer, but as we get to the top of our game, it should be more. And if everything is electronically done, it really is in there already. It's just a matter of organizing it, right? The Dental A Team (09:30) Yeah, and I like to give myself the grace because I know or give them the grace. I typically know if we ask for it by the 10th, we're getting it by the 15th to the 20th. If I give them that leeway, they'll take it. And we know that's just how it works in that world. That's fine. We work with what we've got and figure it out. And I think it's a massive place to start, Kristy, is those P &Ls. And I think the P &Ls really outline DAT Kristy (09:39) Thank The Dental A Team (09:56) the financial health in so many different areas because it gives us insight to what is actually happening. Having those categories split out, we've talked about that a ton, we've done a ton of webinars on it and if you need help with that, reach out. We've got really simple sheets and documents that you can even send over to your bookkeepers and your CPAs that kind of outlines what we like it to look like so that it's simple to review. But being able to see those over time is huge. I know I have a client that like one month was 48 % overhead and that's before Dr. Pay, that's before loans, right? And it's like, holy cow, we killed it. But then it's like, okay, but hold on, because the next month was 64%. So taking an average there because likely something got shifted, payments got posted, or I don't know, I've had some clients that's like, my gosh, I forgot to pay Henry Schein for two months. So then it's like that third month had this massive Henry Schein payment. but over the quarter, it wasn't that bad. So making sure that we're looking at it month by month and over the quarter is huge. ⁓ Something that we've done, that we've ramped up ourselves and that we do ramp up with a lot of clients is really looking at our bank accounts constantly. And I know that Kiera and our financial team, they look at our bank accounts weekly on a weekly basis to make sure that everything makes sense, that things are. where they're supposed to be that, you know, that we're not getting charged for things we shouldn't have been, et cetera, but then also that we're staying in alignment with the budget that we had set. And those budgets come from those P &Ls and those total numbers. Kristy, something I've realized recently in the recent years is while I was in practice, I would build our budgets for our spending. like our... you know, five to 8 % for supplies or what have you or ortho budget, things like that. I would build it based off of our collections, air quotes on that word, and it would be our collections from Dendrix. I'd pull the collections for the last month. I'd build that budget based on the collections. And then Doc would be like, where's all the money? Like, well, I don't know, it should be there. But there's such caveats to what's been posted in Dendrix or your operating software. compared to what's actually in QuickBooks, I found that I was running this like ragged race of trying to play catch up all the time with like even just the percentages for credit card fees and third party financing being taken out of our payments, just those simple tweaks make a massive difference. So building those budgets, Kristy, off of our actual P &L numbers, our actual QuickBooks collections has... made a massive difference, I know, for a lot of my clients. How do you see that working for clients? And also, how do you see that working with a leadership team that maybe doesn't have access to or not looking at those P &Ls together? How do you suggest for financial stability and health in the practice, they really get that information down to the people that need it? DAT Kristy (13:08) Yeah, absolutely. One of the things, ⁓ well, there's a couple things. We at Dental A Team keep scorecards for our clients and it could be as simple as adding that line in there and having the doctor put that dollar amount and having the budget calculate right there. Everybody can see it. They know what to spend. The other thing to that point Tiff is, You know, a lot of times we look at the practice management, we see our collections, but how many times do we reconcile it with our QuickBooks? Like, really look at that and see. And obviously, just like you said, it could be a matter of when something was posted or when it came in, right, to the bank account. But I think that's an area that sometimes is overlooked. You know, there can be variance in there, obviously, for when things post, but... what is that variance and how consistent are we having that variance? again, depending on which method you're using, if you're using the collections from your PMS or the collections that are posted in the P &L, we better be clear what that difference is and ⁓ account for it for sure. Right. The Dental A Team (14:25) Totally agree. And you actually reminded me just last week, I was in an office and I was like, what is happening here? I was going through their P and L and I'm like, okay, we've got, we've had some changes in the office. We've got some places that it was decreasing. Some places we spent more, some places we actively spent more on purpose. Like, but things just weren't adding up with what was coming through from the software. And I realized after an hour and a half of digging, I'm like, why is... I put a line items, I updated the scorecard and I put a line item for like QuickBooks collections and then the PMS collections. And in comparison, I had it subtract and like tell me the difference in numbers. And there were months that were coming up $30,000 different that it looked like we collected $30,000 more in their software than what QuickBooks was showing us. Luckily, I know this office manager very well personally, like familiarly. And I'm like, I know there's no conclusion to jump to here. Like something is not reporting correctly. And what I realized is they specifically use Dentrix. Dentrix will allocate any positive write-off or adjustment. if there's an adjustment that's adding money, it'll allocate it to production. If there's an adjustment that's removing money, it automatically adds it to collections. So when you pull up the adjustment space in Dentrix, it'll show all positive production, all negative collections. So it was showing drastic differences. And so I was like, gosh, I totally forgot about this space in Dentrix that it does this. It's just, I call them the Dentrix-isms. It's just a Dentrix thing. It's very frustrating, but it just is what it is. So when I went through, I reallocated where the write-offs should be coming from. Now, caveat, messes up. production collections for forever because it's now correcting it. So what you thought you had done, you didn't, and it fixes it. So the new numbers are more accurate, but you're going to be frustrated because it's different. But what it did when I did that and re-put in the collections numbers is that it brought that $30,000 difference down to a more manageable $1,200 to $3,000 difference, which is what we tend to see with the care credit fees and all those different credit card processing fees, we typically see, I say like 5,000 or less, I'm not going to freak out about too much as long as it's inconsistent. I don't want to see consistency. I want to see really low numbers. And then again, sometimes some of that money is going to be pushed over to the next month. So quarterly, it made sense. Quarterly, it was beautiful. Month by month, it was a little wonky, but just making that change because we were checking the financial health of the practice because things didn't feel like they were making sense. So we, the office manager and I pulled the full year's PNL and we did line item by line item comparison 2024 to 2025 percentage change on each space, went through and figured out where the spending was, went through and line itemed everything and then added it like you said to the scorecard to see those differences, massive. massive improvements where the docs were feeling like cashflow was like, ⁓ we were freaking out. And it was like, well, these are the areas where you intentionally spent money and were actually only a 16 % difference overall year to year. And they were like, ⁓ so we didn't increase enough, but their spending was purposeful for taxes. We just didn't look that way yet on paper. Regarding financial health of the practice, that was exactly what we did, but adding it, like you said, to the scorecard and looking at, I think the scorecard's just really cool because it allows you to see over time. Whereas a new sheet is I'm only dealing with today. So I'm only looking at today. I might look at it and say, oh my gosh, my employee percentage was 42%. That's real life, I've seen that in an office. It was 42 % this month, and you're like, cut hours. But over the quarter, it was, 30 % or 31%. We had a spike because we had a collections dip or whatever. So I think adding it where you're seeing that kind of comparison allows you to see what is the trend here or is this an abnormality? Does this level itself out? Am I on track for over time or do I need to jump and hot fire? And Kristy with that said, like, you think, as I'm saying that I'm thinking, Is that a space where we could even tame our emotions around finances? Because we're seeing so much data in a bigger spectrum where we can see trends, uptrends or downtrends, rather than this like, my gosh, payroll was so high, I've got to tackle that. It's allowing us to see a broader picture. Do you think that helps reduce some of the emotional, like just quick fixes? DAT Kristy (19:34) Absolutely. And we don't want to react, right? Many times we go to that mindset of cut, cut, cut. you, and you know, one of the things that I learned a long time ago is you can't focus on the opposite. So if we're focused on cutting, then we're not focused on producing, right? And so yeah, you're 100 % right, Tiff. I think it does calm the reactionary, right? It's good to know, notice, but then look at the bigger picture. The Dental A Team (19:48) Yeah. Mmm. Yeah, gorgeous. As I was talking like, my gosh, Kristy, that's why you do so well with coaching in my opinion, because you are very, very good at being data and results driven, acknowledging the emotional aspect and not discrediting that by any means, but being able to focus back to what the drivers are and then being able to acknowledge and address any emotions that are still present. But you do well removing that because we're looking at data and data is non-emotional. You can come up with something and there's been so many times where I could think of so many offhand where I've data-drivenly discussed something with a client and they're like, ⁓ and the emotion kind of disintegrates, it dissipates because it was attached to what they thought to be true. And when they saw the reality, there was no need for that emotion anymore. DAT Kristy (20:59) Exactly. Well, and to be honest with you, it goes both ways, right? It's the same thing as if we're only looking at the practice numbers, sometimes they think they're doing very well or not doing well, either one. And then once we look at the overhead numbers, it's like, actually, you're here, you know? So ⁓ it goes hand in hand both ways. I always like to say, you know, if I had a pizza business and I was going to sell pizzas, The Dental A Team (21:18) Yeah. Yeah. I love that. DAT Kristy (21:29) I need to break it down and figure out what it cost me to make the pizza, then I can go sell the pizza. But so many times we don't do that and we just put it out in front of us, right? And then on the back end of it, we do have to measure how many pizzas did we sell and how much did we actually spend. Sometimes we forget to go back and look at the cost too. The Dental A Team (21:34) Yup. Yeah, wow, that's a very good point. Very good point, which is where the P &Ls come in handy and the line items. And I think the P &Ls will group it and lump it into categories, but every now and again, maybe like once a quarter or so, really looking at what are they putting in those categories so that one, you're making sure they're still super accurate from the bookkeeper and two, that you're not like Amazon spending. There was a couple clients that I saw. DAT Kristy (21:56) Mm-hmm. The Dental A Team (22:19) I'm like, what is going on? Why is this category so jumpy? One month it's massive, another month it's not, and they get lumped into office supplies and front office supplies, and all of a sudden it's $3,000 when realistically budgeting-wise it should be $1,200. I'm like, what is in here? And they're like, Amazon goes in there. Every time we want something or Doc says something, we just press the order. And I was like, ⁓ Got it, we need some systems around Amazon or Walmart. I've seen like, I just run to Walmart and I grab what we need every week. And I'm like, my gosh, there's weekly ordering will hurt you every single time. Any kind of weekly ordering. If you can't budget the ordering in a monthly fashion or maybe twice a month, I'll give leniency on twice a month, then we need to talk. Cause that weekly ordering will hurt you every single time. I think this is all really good, Kristy. I love this. I love this. And I go ahead. DAT Kristy (23:16) Yeah. I was to say, I agree with you. mean, we can liken it to our own space if we go to the grocery store with a list or without a list. What is our end result when we pay? You know, so I'm with you. I'm with you. I'm like for dental supplies, we can go to twice a month, but have it fixed and then make sure you're staying within the confines of the budget. The Dental A Team (23:27) Yeah. Yes, yeah, that's actually brilliant. Yeah. Yeah, I agree. And I think that was that was a super great thought process there. Because if you're not planning even your dinners, right, I'll plan my dinners for the week. So then I know what ingredients I need and what ingredients if I know what ingredients I need for specific dinners, I know what I can reuse as well. Otherwise, I'm going to the grocery store just kind of getting random things that I think I can make into something. And I'm ending up at the grocery store a couple times a week to replenish or, you know, supply those missing pieces. And so if you know what your schedule is, if you know on average how many crowns you're doing, how many fillings you're doing, how many implants you're doing, you can have an average guesstimate of how much of each supply you need to keep on hand, which is then going into your budget for your ordering. So that was beautiful. Yeah, good job. All right, guys, financial health is massive. And it's something that I think all of us, Kristy, Trish, Monica, Dana, myself, we all just work really, really hard to ensure that it's top of mind for all of our clients. But if you're here listening and you're not yet a client of ours and you're a Dental A Team podcast listener for life, we love you and we wanna make sure you have this information too. please, by all means, somewhere around the 10th of the month, because we know it's probably gonna go longer, make sure you've got those panels in there. Talk to your bookkeeper. If you are the bookkeeper, I have a couple clients like that. Put it your calendar, you guys. If you are your own bookkeeper, that's fine. I'm not gonna judge you. I think it is a task that you can easily pay for, but I'm not here for that. If you are your bookkeeper, put it in your calendar and you should have that sucker done by like the fifth or the eighth of the month because everything should be closed out. Review your PNLs monthly and quarterly and yearly. Review your spending habits constantly. I have a lot of practices that'll look weekly. I have a lot of practices that'll look monthly, whichever works best for you. Just make sure you're reviewing those spending habits and then budget for your team. So your supplies ordering, your front office, those are the easiest places to budget. Make sure that you've got an ortho budget added in there. If you have ortho fees and ortho costs that are outside of like Invisalign, things like that. I have a lot of practices that do bracket style ortho and they need a lot of supplies that has to be separated out. Those are your pieces, you guys. Those are the easiest ways that you can tackle real life, real life, in time, financial health. And we want you to go do that. Kristy, thank you so much for your insight. You truly do so well with your clients and we get to see their progress constantly and those needles are always moving. And I know that it's because you can take that black and white results driven perspective. So thank you for everything you do for your clients and everything that you bring to Dental A Team every day. DAT Kristy (26:33) Thank you, it's fun. The Dental A Team (26:35) I know, I know, I love watching you do it. You really do love it. And it makes me really happy. All right, guys, that's a wrap for today. Go leave us a five star review. Let us know what was super helpful. Maybe there's some tips and tricks you've got that you can share with the world. I'm telling you, people really do go read those. So if you have things in there, they will see them. You can drop us an email, Hello@TheDentalATeam.com. We'll be happy to get you over any documents that might help. We do have some. budgeting information, we do have some overhead spreadsheets, things like that. If you need help with that, just reach out and we'll catch you next time on the Dental A Team podcast. Thanks guys!
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Would you say your agency is truly profitable? Take a closer look and assess its structure, systems, and tools through the lens of business maturity. You may find you're still in the chaos stage, in need of structure and vision. Running an agency often starts with passion and talent, but keeping it running smoothly takes systems, leadership, and a strong operational backbone. This operational maturity doesn't happen overnight. As today's featured guest knows well, it's a process of reflection, restructuring, and relentless improvement. Harv Nagra is the Head of Brand Communications at Scoro and host of The Handbook: The Operations Podcast, where he explores how agencies and consultancies build scalable, profitable operations. As someone who has spent his career at the intersection of creativity, consultancy, and operations, he'll discuss the key stages of agency growth, the pitfalls of immature operations, and the leadership mindset required to scale sustainably. In this episode, we'll discuss: Understanding the agency maturity model. Evolving your agency from chaos to clarity. Growing your leadership to create framework. Data and the path to predictability. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Why Most Agency Founders Aren't Natural Operators Harv has been in the agency space for most of his career, working in marketing and design, and, although he currently works as Brand Communicator for Scoro, he keeps his finger on the pulse of the industry via his podcast The Handbook, where he talks to owners about running great agencies and consultancies. After speaking with so many founders, Harv is aware that operations is often the blind spot for first-time agency owners. They were very good at delivering a service and ended up being an "accidental founder". People start agencies because they're great at marketing, design, or development, not because they planned to manage P&Ls or build operational frameworks. As a result, growth often outpaces structure, and operations fall behind. Early on, these agencies prioritize sales and survival, just trying to land enough business to stay afloat. But as Harv emphasizes, there's a point where founders must transition from doing great work to running a great business. Without operational clarity, even the most talented teams end up winging it, leading to burnout, inefficiency, and missed profit. Understanding the Agency Maturity Model One of Harv's biggest turning points came when his COO introduced him to the concept of a business maturity model. It was an eye-opener. He thought the agency was doing fine, until the framework revealed gaps he didn't even know existed. It showed him that agencies, like people, evolve through stages, from chaotic startups to structured, data-driven organizations. The models vary, but there are usually 5 stages: 1. People challenges 2. process challenges 3. Data and metrics 4. Technology and tools 5. Growth strategy The early stage is where chaos reigns. Processes are tribal, training is informal ("just learn from whoever you sit next to"), and there is no consistent way of working. As the business grows, pockets of best practices emerge, but without unified systems or documentation. The most mature agencies reach a level where processes are standardized, data is reliable, and leaders can make decisions based on insights rather than gut feelings. Unfortunately, only a small percentage of agencies ever get there. From Chaos to Clarity: Building Operational Maturity When Harv stepped into an operations role, his agency was stuck between chaos and maturity. Multiple entities were working in silos with inconsistent tools and workflows. Financial reporting was messy, and onboarding was informal. Everything began to change when they hired a finance director who helped formalize budgeting and systemize financial operations. Together, they redefined how projects were quoted, tracked, and managed, bringing consistency and visibility that had been missing for years. It's a common growing pain for agencies that scale faster than their systems. As Jason recalls, before implementing time tracking, he believed all clients were profitable. The data told a different story: 60% of projects were actually losing money. That realization forced him to fix pricing, reposition the agency, and rethink sales and operations from the ground up. The Leadership Shift: From Fighting Fires to Frameworks Many agency owners reach a ceiling because they're still running their business as they did in the early days. As he moved up the ladder, Harv and his team tried to get the agency's leadership team to realize they were spread too thin, with each senior leader juggling multiple internal roles alongside client work. Once leadership saw the problem, the real work began; creating clarity, documenting systems, and assigning accountability. The key here was clarity, so Harv and this finance director documented everything from budgeting to time tracking, to reporting and resourcing. It was a huge leap in maturity and it consolidated when the founders brought an interim COO who audited operations, restructured the organization, and helped senior leaders focus on strategic leadership instead of firefighting. Finally, there was a clear understanding of where the agency is going, who it serves, and how it operates. Without that, leaders end up managing chaos rather than building growth. Data, Tools, and the Path to Predictability As Harv's agency matured, the next challenge was data and technology. Their systems were outdated, and reporting was cumbersome. Upgrading their tech stack allowed them to collaborate across borders, manage multiple entities, and gain visibility into key metrics like capacity and revenue forecasting. This shift toward being data-driven enabled proactive decision-making instead of reactive problem-solving. Alongside technology, restructuring played a key role. The agency had to make tough decisions about team composition, ensuring the right people were in the right seats. As Harv put it, "Just because someone's been there from the beginning doesn't mean they're the right fit for the next phase." It's a difficult but necessary mindset for sustainable growth. Letting Go — The Hardest Step in Agency Maturity For founders, growth means letting go. Letting go of old habits, outdated systems, and sometimes even long-time team members. Many owners treat their agency like a baby, and it's a mistake. When leaders cling too tightly, they become the bottleneck. True maturity happens when they can trust the team, delegate decisions, and focus on leading rather than managing. As Harv summarized, agencies should think of themselves less like families and more like sports teams where each player has a role, and the lineup changes as the game evolves. The goal isn't comfort, it's performance. That's what separates agencies that evolve from those that plateau. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Are you struggling with silent battles, doubts, and facing a season of hidden struggle? You're not alone. Every person goes through them on the path to their higher purpose. What might feel like a disadvantage is often a unique wiring that, when refined, becomes your greatest strength. These behind-the-scenes struggles aren't signs that you're off track. They're training, and signs you are On track to the next level of your greater purpose! They're where wisdom is formed...the kind that allows you to rebuild and elevate, even if you lose everything. God has a plan for you... God is orchestrating! Check out Mark's best selling book on Leadership Strategy:
W nowym odcinku serii „ZAPLECZE” poznacie Dagmarę Rosiak, właścicielkę niewielkiego miejsca na Mokotowie, którego filozofia opiera się na trzech wartościach: dobrym produkcie, dobrej atmosferze w pracy i dobrej relacji z gośćmi. Poznajcie mikropiekarnię „BĘDZIE DOBRZE”, która serwuje także pyszną kawę!Z tego odcinka dowiecie się m.in.:- Czym w branży HoReCa może być „słoik sugestii” i co daje?- Dlaczego autentyczne rzemiosło potrafi reklamować się samo?- Jak ukryta mikropiekarnia stała się miejscem, które kochają zarówno goście, jak i zespół za barem?Linki:- Strona domowa- Instagram | X/Twitter- Profil BĘDZIE DOBRZE na Instagramie- Gość: Dagmara Rosiak - Zawsze Głodna- Serial „The Bear”Partnerzy tego odcinka podcastu:- Palarnia kawy HAYB (w odcinku kod -10% na kawy i herbaty!)- BĘDZIE DOBRZEProwadzący: Krzysztof KołaczMam prośbę: Oceń ten podcast w Apple Podcasts oraz na Spotify. Zostaw tyle gwiazdek, ile uznasz. Twoja opinia ma znaczenie!Zainteresowany współpracą? Pogadajmy! kawa@boczemunie.plSłuchaj, gdzie chcesz: Apple Podcasts | Spotify i przez RSS.Rozdziały:(00:00:14) INTRO(00:00:48) Wstępniak(00:05:56) Dlaczego powstało „Będzie Dobrze”?(00:09:39) Wyzwania skali mikro w marko ujęciu(00:20:15) 4 lata(00:30:16) Kawa w piekarni?(00:35:27) Fine dining w piekarni?!(00:41:15) Za co Dagmara kocha to, co robi?
Send us a textOh helloooo, boils and ghouls! It is I… Jonathan Cormur, the SCARE-rator! If you've been following our Kooky Spooky Countdown, it has all been leading up to this: Elise Parisian, the host of Unspookable, sits down with Adam Gidwitz, the creator and host of Grimm, Grimmer, Grimmest and New York Times best-selling author, to talk about scary stories themselves. Why do we tell them? What purpose do they serve? And what has Adam learned in all his years of studying and retelling Grimms' Fairy Tales?So gather close, our little creatures of the night. It's a conversation you don't want to miss!The Kooky Spooky CountdownThree award-winning, family-favorite children's podcasts - Grimm, Grimmer, Grimmest (Pinna), Unspookable (Soundsington Media), and Dorktales Storytime - have teamed up this October for the Kooky Spooky Countdown, a seasonal, screen-free listening event for families and classrooms everywhere. Participants are challenged to listen to 13 “spooky-ish” podcast episodes to earn rewards, including exclusive congratulatory videos from all three podcast hosts.The challenge celebrates October's festivities with safe thrills, playful storytelling, and engaging experiences. It launched on October 2nd and runs until October 31, 2025. You can download the challenge materials at https://jonincharacter.com/kooky-spooky-countdown/ About the PodcastsGrimm, Grimmer, Grimmest (Pinna)It's Grimm fairy tales like you've never heard before! On every episode of Pinna Original Grimm, Grimmer, Grimmest, bestselling author Adam Gidwitz retells a classic fairy tale to a group of inquisitive kids, who anticipate plot twists, crack jokes, and share their own perspectives on these very Grimm stories.Unspookable (Soundsington Media)Unspookable is a family-friendly podcast that explores the history, brain science, and real-world influences behind spooky stories, myths, and urban legends. Host Elise Parisian takes the scare out of spooky stories by digging into the real history behind them, the cool facts, and why people keep telling them.Dorktales StorytimeBe the hero of your own story with Dorktales Storytime, a podcast for kids and their pop culture loving grownups. Hosts Jonathan Cormur and Mr. Reginald T. Hedgehog share reimagined fairytales and fables with SEL themes, stories of hidden heroes, and wildly imaginative folklore.Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
Are you tired of all the filters? Transparency Talks Podcast takes a deep dive, into the background, the trials, triumphs and tribulations of your favorite and indie entertainers.Transparency Talks Podcast airs on multiple syndicated stations overseas in London, Japan, Italy, Canada, S Africa, Nigeria, as well as on major digital platforms including IHeart Radio, Pandora, Spotify, Apple, Stitcher and more! BUSINESSES: Do you have a service or product you would like to promote? For ad placements contact info@orobinsonprmediagroup.com for our low rates!CALLING ALL INDIE ARTISTS: Do you have a song you would like to premiere? Genre: Hip Hop, R&B, and Pop contact info@orobinsonprmediagroup.com for our low rates!Pls note- all songs are NOT accepted. We have a right to turn away any song that we feel does not fit our audience, or that is not properly mixed or mastered. Become a Supporter!if you like the show and would like to make a donation, you can do so via the info belowcashapp @ $buttabrockaThanks so much for your support!Subscribe to my NEW Transparency Talks Podcast Youtube Channelhttps://www.youtube.com/channel/UCiGORkaeH5W52-A25VRdIrgFollow me on IG/FB/Twitter @ Buttabrocka and under Transparency Talks Podcastwww.buttabrocka.comMake sure you like and share on your page!** I do not own the rights to this music#transparencytalkspodcast #podcast #livestream #inspirational #motivational #applepodcast #artistinterviews #filmmakersinterviews #youtube #smallbusiness #soulcitythebeat #italy #uk #iheartradio #entrepreneur #londonsenergyradio #guestspeaker #stitcher #transparencytalks #transparency #spotify #pandora #blaze1radio #liverecordings #onairwithbuttabrocka #buttabrocka #podcastlover #actorsaccess #directoraccess
Sunday Service @ Grace Chapel, BangaloreWith Pastors Michael and Chitra VargheseFor any further information, visit us at : www.gracechapel.org.inor please write to - info@gracechapel.org.inYouTube/ word of his grace broadcastFaceBook/Instagram - gracechapelbglrFaceBook/Instagram - superteensclubFor tithes and offerings, Pls use the below bank details : Name -Grace Chapel Acc No- 520101011534520IFSC code - UBIN0906204Type of Account- Savings Account Bank- Union Bank of India , Branch- Koramangala
Lyn and Chris discuss the recent writing workshop run by the Philip Larkin Society called Drafting a World: a Poetry Writing Workshop inspired by the poetry of Philip Larkin, with Nottingham based writer Jane Bluett at the Avenues in Hull on Saturday 11th October at ArtLink. Chris reads his new Larkin poem from the workshop, Father of the Bride and we talk about the power of using Larkinalia and Larkin's words to inspire us. We also discuss the treasures to be found in About Larkin, Maurice Rutherford, the upcoming PLS Book Club and Jill, and the upcoming Stage4Beverley music and literature festival, for which Chris is festival poet, our shared love of yarnbombing and the (very small) PLS Makers Society. We also look ahead to the 2026 PLS Conference March 19-20th.Larkin texts discussedThe Whitsun Weddings, High Windows, Water, Toads Revisited, Jill, A Girl In Winter, Required Writing, For Sidney BechetOther writers/texts mentioned:Dylan Thomas Under Milk Wood (1954), Maurice Rutherford Here 2012, (from Under Travelling Skies ed. Cliff Forshaw) (2012) An Enormous Yes (Peterloo Poets, 1986), Wendy Cope Making Cocoa for Kingsley Amis (Faber and Faber 1986), Barbara Pym,Ted Hughes, Kingsley Amis, TS Eliot, Saltburn (dir. Emerald Fennell, 2023), Brian Bilston, Simon Armitage, Alan JohnsonReading/references:'Fifty Years On: Bringing 'The Whitsun Weddings' to Life: A performance by Ensemble 52: 6 June 2014. A report is on page 14 of this pdf of the society's journal: About Larkin...About-Larkin-38.pdf. Wendy Copethe poem, Mr Strugnell, is featured in Making Cocoa for Kingsley Amis (Faber & Faber, 1986)Wendy Cope - Poetry ArchiveAbout Larkin 15- featuring article by Sean O'Brien and Wendy Cole's interview with Larkin's neighbours at 32 Pearson Parkhttps://philiplarkin.com/wp-content/uploads/2022/08/About-Larkin-15.pdfMaurice Rutherfordhttps://www.thehullstory.com/allarticles/maurice-rutherford-obituaryStage 4 BeverleyFestival Poet - Chris Sewart – Stage 4 Beverley Festival Poet, in association with The Philip Larkin Society - Stage 4 BeverleyTickets and line-up - Stage 4 BeverleyArtlink.Venue for PLS poetry Writing Workshops: Artlink HullChris Sewart Society of Authors profile page:Chris Sewart - The Society of AuthorsSome of Chris's recent poems can be found/purchased at:Echoes - 20 years of Write Out Loud | Write Out LoudThe Fig Tree - Issue 9 - by Tim Fellows - The Fig Tree The Fig Tree - Issue 10 - by Tim Fellows - The Fig TreeThe Fig Tree Coal Mining Anthology - Shop – Crooked Spire PressThe Leaf, issue 2 - The Leaf issue 2 | Three Blue BeansPlease register to attend the PLS Conference 2026 here (currently at an Early Bird rate)https://www.eventbrite.co.uk/e/1727992314529?aff=oddtdtcreatorHull History Centre Larkin event on November 15th- art workshop followed by talk on Ted Tarling- please purchase your tickets here and come alonghttps://www.eventbrite.co.uk/e/1761076670729?aff=oddtdtcreatorMusic:Henry Allen Feeling Drowsy (1929)Theme music:The Horns of the Morning by Wes Finch and the Mechanicals Bandhttps://themechanicalsband.bandcamp.com/album/the-righteous-jazzProduced by Lyn Lockwood and Gavin Hogg and https://www.podmachine.com/Please email Lyn at plsdeputychair@gmail.com with any questions or commentsPLS Membership, events, merchandise and information: philiplarkin.com
Send us a textA tale of artistry, innovation, and lasting legacy! Makoto Hagiwara, a Japanese American landscape architect, transformed a World's Fair exhibit into San Francisco's Japanese Tea Garden. It's the oldest public Japanese garden in the United States, still cherished as a place of peace and natural beauty. Makoto was also the inventive mind behind the modern fortune cookie! Despite wartime hardships and lost recognition, his creativity, friendship, and tasty experiments turned a simple crunchy cookie into a sweet symbol of good fortune enjoyed around the world.Go to the episode webpage: https://jonincharacter.com/makoto-hagiwara/ Get a free activity guide on Makoto Hagiwara: https://dorktalesstorytime.aweb.page/ep121freePDF This episode of Dorktales Storytime is presented by Red Comet Press, and their hardcover children's book, Fortune Cookies for Everyone: The Surprising Story of the Tasty Treat We Love to Eat by Mia Wenjen with illustrations by Colleen Kong-Savage. This Smithsonian collaboration unwraps the mystery of the fortune cookie and the immigrant stories behind it: https://www.redcometpress.com/nonfiction/fortunecookieIF YOU ENJOYED THIS STORY, try this playlist of Asian American Hidden Heroes of History who were belonging builders and community creators like Makoto Hagiwara: https://bit.ly/belonging-and-community CREDITS: Hidden Heroes of History is a Jonincharacter production. Today's story was written and produced by Molly Murphy and performed by Jonathan Cormur. Sound recording and production by Jermaine Hamilton at Pacific Grove Soundworks.It's not too late to join our Kooky Spooky Countdown challenge and win fun rewards! Get more details and grab your tracker: https://jonincharacter.com/kooky-spooky-countdown/Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
Build a Business That Serves Your Life (Not the Other Way Around) with John Nieuwenburg Small business owners are great technicians—but often underpowered CEOs. Coach John Nieuwenburg breaks down why most owners feel squeezed by time, team, and money—and how to fix it. We cover building a simple, real-time dashboard (so you stop driving by the rear-view mirror), the “three-legged stool” of systems-people-leadership, recruiting a bench before you're desperate, plus hiring for culture over skills. The goal: a business that funds—and fits—your life. In This Episode, You'll Learn: Why most small business owners struggle with time, team, and money—and how to regain control. How to build a dashboard with 3–5 KPIs that actually predict success, instead of relying on lagging P&Ls. The three-legged stool of systems, people, and leadership—and why systems must run the business. The 85/15 rule: systematize the routine, humanize the exceptions. How to shift from avoidance to mastery in crucial conversations with your team. Why recruiting should be ongoing—build a bench before you need it. The truth about culture: you don't get the one you want, you get the one you deserve. Why you must hire for culture and train for skills, not the other way around. The real purpose of a small business: to fund the life of its owner. Key Takeaways: Dashboards beat rear-view P&Ls: pick 3–5 KPIs owners can act on weekly. The 3-legged stool: systems run the business; people run systems; you lead people. Systematize 85% (routine), humanize 15% (exceptions). Seek system fixes, not people fixes. Recruit before you need it—build a bench so you can enforce standards without fear. Hire for culture, train for skill; most terminations are culture, not skill. Crucial conversations are a core leadership skill; avoidance is expensive. Purpose check: Your small business should serve your life. If not, change it. Guest Bio: John Nieuwenburg is a business coach (since 2004) who's helped 320+ small-business owners increase profits, remove chaos, and reclaim their lives. Formerly President of BC Liquor Stores (>$3B revenue; 4,000 employees), he was named MacKay CEO Forums' “Canada's CEO Trusted Advisor—Small Business” in 2019. He leads W5 Coaching, applying a Socratic approach to help owners think clearly and act decisively. Links: https://w5coaching.com/ https://www.facebook.com/john.nieuwenburg/ https://ca.linkedin.com/in/business-coach-canada Conclusion: At the end of the day, your business should exist to serve you—not consume you. As John Nieuwenburg reminds us, small businesses thrive when owners stop running by the “rear-view mirror,” build dashboards that give them clarity, systematize their operations, and lead with courage in conversations and culture. The reward? A business that creates both profit and peace of mind. If your company isn't giving you the freedom and financial security you started it for, it's time to make the shifts that put your life back at the center. #ProfitFirst #SmallBusiness #CashFlow #BusinessCoach #KPIs #Dashboards #Systems #Leadership #Hiring #CompanyCulture
Wracam do Was z kolejnym podróżniczym odcinkiem — ponownie o nowych miejscach w Norwegii, które sukcesywnie odwiedzam podczas corocznych pobytów w naszym drugim domu na Północy. Dziś będzie wyjątkowo smacznie i klimatycznie. Zapraszam do Bergen i Trondheim.Linki:- Strona domowa- Instagram | X/Twitter- #041 – Kawiarniany Sztokholm- #028 – Odwiedziłem jedną z najlepszych kawiarni na świecie- #016 – Turystyka kawowa, nie tylko dla jesieniarzy- Bergen: Blom- Bergen Kaffebrenneri- Vågal kaffe- og vin- Det Lille Kaffekompaniet- Trondheim: Jacobsen & Svart- KaffebrennerietPartnerzy:- Palarnia kawy HAYB (w odcinku kod -10% na kawy i herbaty!)Prowadzący: Krzysztof KołaczMam prośbę: Oceń ten podcast w Apple Podcasts oraz na Spotify. Zostaw tyle gwiazdek, ile uznasz. Twoja opinia ma znaczenie!Zainteresowany współpracą? Pogadajmy! kawa@boczemunie.plSłuchaj, gdzie chcesz: Apple Podcasts | Spotify i przez RSS.Rozdziały:(00:00:13) INTRO(00:00:46) Wstępniak(00:02:01) Bergen: Blom(00:04:58) Bergen Kaffebrenneri(00:07:11) Vågal kaffe- og vin(00:09:22) Det Lille Kaffekompaniet(00:11:59) Trondheim: Jacobsen & Svart(00:14:31) Kaffebrenneriet(00:16:08) Ruszamy dalej!
Send us a textDon your finest mythical attire and set off for a day of frolic and festivity at Mythdom's annual Fairy Faire. Let the Fairy Godmother, Fey, be your enchanting guide on a grand tour through stalls brimming with splendid finery and magical wares crafted by the fair folk of Fairie. Meet a pint-sized blacksmith who forges armor fit for legends, wander the lanes in search of joyful jousting and jesting, and take your best shot with Rapunzel's Accurate Archer 5000 at the archery competition. Then, cheer for the Kings and Queens at their Royal Decree before a thrilling ride on the Fairy-Go-Round, powered by pure fae magic!Go to the episode webpage: https://jonincharacter.com/ye-olde-fairy-faire/ DOWNLOAD COLOR PAGE: https://bit.ly/dorktalesEP120colorpage GRAB YOUR FREE PDF list of conversation questions for this episode: https://dorktalesstorytime.aweb.page/ep120freePDF PARENTS, TEACHERS AND HOMESCHOOLERS: In “Ye Olde Fairy Faire,” Jonathan, Redge, and their friend Fairy Godmother Fey spend a day exploring a lively renaissance style fair and each stop along the way highlights curiosity, creativity, and collaboration. Children learn the value of expressing themselves, supporting their friends, and celebrating the diverse talents that make a community thrive. It's a gentle, imaginative reminder that everyone brings their own kind of magic to the world.IF YOU ENJOYED THIS STORY with the Fairy Godmother, Fey, you may also like her appearance in EP90 Cinderella and the Dough Ball: https://jonincharacter.com/cinderella-and-the-dough-ball/ CREDITS: This episode is a Jonincharacter production. It was written and produced by Molly Murphy and performed by Jonathan Cormur. Sound recording and production by Jermaine Hamilton at Pacific Grove Soundworks.Join our Kooky Spooky Countdown challenge and win fun rewards! Get more details and grab your tracker: https://jonincharacter.com/kooky-spooky-countdown/Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
Lisa Wells, Executive Director of the Pioneer Library System in Oklahoma, joins Anna and Dan to talk about her 35-year journey in librarianship and what it takes to lead a system recognized for innovation and community impact. Lisa shares how staff empowerment and a forward-looking mindset have shaped PLS's approach—from 24-hour library kiosks to data-informed services and creative community partnerships.
Expert consultants Tiff and Kristy give listeners a look inside their head when it comes to scheduling the most efficient and optimized way possible — and in a way that won't feel overwhelming. Their advice, which includes the right verbiage and what to do when schedules change last minute, will start all team members with their best foot forward for various tasks throughout the work week. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. We are back today. I have Miss Kristy with me. I stole her for the afternoon. If you listen to the job description, I don't know what they're gonna call it, but we talked about optimizing your job description basically and metrics. And if you listen to that one, you know Kristy is like my calm in the storm. and ending my day with her today, I was like, there's no better way to end a Monday. So if you have the opportunity to work with Kristy one-on-one, she is your consultant, you guys. I envy you. You get more time with her every month than I do. Truly, I envy you. And you also know exactly what I'm talking about, Kristy. Your calm is just incredible. I will never not talk about it. So thank you for ending your day with me today and ending. It's a good day. It's an exciting week for us, so thank you for being here. DAT Kristy (00:51) Yeah, thank you for having me. It is a good Monday ⁓ ending with podcasting with you and then we're on the heels of our live event. So excitement all around this week. The Dental A Team (01:02) I know, I agree, I agree. There's so much just, there's so much to be thankful for, so much to be excited about, and I think something that's been coming up a lot, and something that we do a ton in our own schedules, even just talking about, Kristy, your client's getting more time with you than I do, like even individually, you guys, individually, I think you see her more than I do. And there's no bad feelings, I promise, I harbor no anger. I am just slightly jealous. ⁓ But I think on that note, like it requires some really, really specific special skills to be able to plan a week and plan a day. luckily it's something we train on because I think we're really good at it and we have to be even within our own position. like Monday, we're ending our Monday with podcasting because Monday is kind of our meeting slash admin day. Friday is our secondary admin day. And then we have all of our calls Tuesday through Thursday. There are some. people in there that slide in other days, but they know the caveat is it may have to be moved because these are our admin days. So Kristy, I think it's just like divine that this is the conversation we're having. Today's conversation is all about optimizing your schedule, making sure what you're doing is optimized. But Kristy, before we really start talking about the in practice, like dental schedule, I think it would be smart to maybe even tell me how do you... when you look at your schedule, what is the thought process that goes through your mind on optimizing your schedule? Because I think business is business, schedule is schedule, how I schedule anything is how I schedule everything, and how I do anything is how I do everything. So how do you look at your schedule and think to optimize it? DAT Kristy (02:47) Yeah, well, I love that you started it with us and our schedule because with anything, you're either going to be doing it by default or you're going to be intentional about it, right? And so a lot of times when we do it by default, we'll look back at the days and we're like, my gosh, it was such a crazy day. And we look at the end dollar that we produced and it was like, ⁓ why am I doing this? And then there could be another day where we hardly did anything and it felt like, The Dental A Team (02:58) Mm, I love that. DAT Kristy (03:17) We won the world, you know, we hit our goal. And so I think just to your point by being intentional, it's not about being crazy, right? But to your point, Tiff, we have to start somewhere. And I think sometimes people get very overwhelmed with where to start. And so obviously I like to start with where were we last year? You know, what is my goal this year? ⁓ Obviously, doctors have to look at things from an overhead and business perspective, which is smart, and what percent are we expecting to grow this year. So knowing those benchmarks, first and foremost, but when it comes to specifically team and scheduling, ⁓ we need to know if that's our goal, where are we at today, and how can we bridge that gap to get there? So looking at what's our procedure mix. How many, you know, take your procedure count and how many have you done in the last year? I can want something all the time. And we hear this Tiff, we were kind of joking about it earlier, but you know, doctors want to do more implants and we do their procedure count report and look and go, I want you to too, because last year you did two. just, you know, a lot of times people, you know, go to fill the dreams, build it and it will come. The Dental A Team (04:34) Yeah. DAT Kristy (04:41) And there is a little bit of truth to that, but I also think it has to be realistic. The Dental A Team (04:45) Yeah, I agree. I agree. like when you look at your schedule, I look at my schedule, the first thing we're going to do is we're going to look at how many clients do I have? What's my call time? My call volume? And then we're going to add on top of that, how much time per client do I need for admin style work? I'm creating things for them. I'm looking at trends. I'm working on P &Ls. So then we go through and it's not just call time. It's like, cool, I'm gonna bust out this many calls, but then I'm gonna give myself creative space for this. Or maybe Wednesday's my PNL day and Tuesday and Thursday's my calls, but we're gonna build it to where we can work with it. And something that I have learned over the course of eight years of this is spreading it out and allowing calls to be scheduled wherever does not breed productivity. What happens is I'm exhausted constantly because switching from consulting brain to even podcasting brain, so even being on client calls to podcasting, being on client calls to writing a newsletter, to creating some sort of content, to doing a one-on-one with one of the team members on our team, going from one mindset, one space of Tiffanie's life to a different space, even in the same position. is jarring and it slows down the process. And I like to say you're just not, you're not getting enough of me when I have to do that. And so a lot of times clients are like, can we do it on Monday? I'm like, I would love to give you Monday, but I'm not my best version for what you need me for on a Monday, on a Monday. Because the version of me on a Monday is Dental A Team meeting, leadership calls, like we're GSDing for the business. And so switching from that, to a client coaching call is a different set of brain cells and it just makes it really hard. So Kristy, what I think that flows into in your conversation is a doctor who's like, yeah, I can do a root canal anytime, who cannot do a root canal anytime. Like you don't wanna do a root canal at 3 p.m. when you close at five. I don't think you do. I don't think I've met a doctor yet who wants that. But a doctor who's like, you know what, I can do root canals on Wednesdays at 10 a.m. every time. Great, because it builds in predictability and sustainability, I can sustain that. I know what to expect with my schedule and when there is some realm and version of predictability, when the chaos comes from the outside, when things change, when things are thrown at us and people are asking us questions, it doesn't feel quite as bad as when your schedule feels like chaos, right, Kristy? DAT Kristy (07:33) Yeah, I agree with you. I always like to say too, ⁓ I know most of us that got into dentistry have that S profile from the disc assessment, right? And we want to please, but we're never going to please everybody. And so I hope that you look at your schedule as your team and protecting your team, right? And so The Dental A Team (07:42) Yeah. DAT Kristy (07:56) If you're saying yes to the patient, most of the time you're saying no to your team and the schedule and your guys' sanity. So I say the schedule's a baby, protect the baby, right? Don't, yeah. And you guys don't get upset with your doctors either if they want things scheduled at a certain time. ⁓ We've all probably experienced it either ourselves or a loved one when... The Dental A Team (08:07) I totally agree. DAT Kristy (08:21) A surgeon says, do surgeries on this day at this time. And it's for a reason. It truly, it's not to give our patients grief, you know? So give them a little grace when they want those specific times. The Dental A Team (08:35) I totally agree. Even just orthodontists, right? I know we've got orthodontists who work with us, orthodontists who listen to the podcast or GPs who are practicing orthodontia, but I talk to my GPs constantly. They're like, but that's not what my patients want. And I'm like, well, what do you want? You think an orthodontist is going to be like, yeah, sure. I'll ban you anytime. No, they are banding on Fridays. Like they are banding on Wednesdays. Like they're choosing it, right? My oral surgery practices are not doing all on fours or thirds at any day of the week. They're doing thirds on Fridays. They're doing all on fours on Tuesdays and Wednesdays so that they have two or three days left of the week to troubleshoot things going wrong, having gone wrong. So, or troubleshoot just any needs, not even something gone wrong, but they're leaving that availability for themselves. And I think that's truly optimizing the schedule. Optimizing the schedule is looking at what do I need to accomplish? So what is the end goal of my schedule? one of the end goals of my schedule. My schedule is to deliver all the things I'm supposed to, but stay sane. I have to be a sane human and a good person at the end of the day. So add that into your goals. But what are you trying to do? And then I think there's that vision, right? What is the goal? What's that vision? But then Kristy, what you're saying is like, how am I gonna get there? And that's like your procedures, right? Like, what are you doing procedure-wise that's adding up to that goal? and then looking at optimizing your time. And Kristy, you mentioned, and I want you to like expand on this a little bit, you mentioned the implant piece. Tell me more. We kind of briefly joked around about that, but it is very fair and very valid. Tell me about optimizing that space, because I have a few practices that are working on this right now. DAT Kristy (10:23) Yeah. Well, again, I like to ⁓ do your procedure count and get an actual where you want to go. if you're only doing two, could we maybe set a goal to do 10? And then we can template that into our schedule next year. And and what we focus on usually tends to happen. Right. But with that being said, ⁓ I think people need to realize when we do do our template, it's not a one and done. It's always a moving target, right, based on our goals. So don't think that you're gonna get it in there and it's never gonna change. We need to take a look at it because our procedure counts may change. And guess what? Now that we're starting to focus on implants and schedule them, we might need more than 10, right? But with that, look at your procedure counts and see where you've been. make some goals for growth realistically and then begin to formulate your template. The Dental A Team (11:25) Yeah, I loved that. I wanted you to dive into that because I thought it was so important. There are so many times that, yeah, I want you to do 10 implants a month too. I really, really do, like more than you know I want you to. But if we just strictly optimize the schedule based off of what we want to do procedure count wise, we don't look at what we have done, like what's our trend, and then how can we grow it. So that's a smart goal, right? A measurable amount that stretches you just slightly. And so... That was beautiful. So if we wanna get to 10, but we've only done three, cool. Well, maybe we block out four spots and then we start tracking the conversations we're having. Because when you start doing that, that's where you're gonna grow it and seeing the consultations that we're having and then adding more blocks in there truly optimizes that. Now, Kristy, hygiene spectrum and I think we'll use the dreaded word cancellations. ⁓ I hate that word, but. DAT Kristy (12:20) Mm-hmm. The Dental A Team (12:21) What do you suggest to practices optimizing their schedules when they do have things that fall off the schedule? What's a good way last minute to optimize a schedule and kind of maybe help rebuild that? DAT Kristy (12:33) Yeah, well, first of all, are we making it easy for them to fall off? Are we expressing empathy and concern and trying to save that? I always like to say ⁓ the only thing that you can do is offer same day. But if not, then how are you creating value? Are you saying, hey, we're already booking out till fall or winter? I'd really like to help you keep this appointment. I know doctors can be concerned or your hygienist is gonna be concerned, right? So first and foremost, try to save it and create the value for it. And then you guys as a team also have a system in place where we're all following the same rule of thumb. For pushing them out four to six weeks, then everybody pushes them out four to six weeks, right? And creating that ASAP list to get them back in. The Dental A Team (13:23) Yeah. DAT Kristy (13:27) Again, watch your verbiage because just like you Tiff, I'm a huge proponent of verbiage and if you're saying, can add you to my cancellation list, you're sending the message that cancels are okay. So check your verbiage as well and literally all come from the frame of getting our patients healthy and keeping them healthy. So if they're missing their appointments, are they staying healthy? The Dental A Team (13:53) Yeah, totally agree with you. I think you are right. That's why I hate that word cancellation. Even if you guys, even if you're saying, we've got you scheduled here, but if you need to cancel, just give us 48 hours notice. Like, cool, we accept cancellation. So just don't tell them that it's OK, right? And just be like, my gosh, this is crazy. Nobody ever reschedules their appointments. Like, what's going on? OK, it's wild that anyone wants to come off the schedule. I totally agree with you. Make it a big deal. ⁓ But this is brilliant. So basically, what I'm understanding, one, DAT Kristy (14:14) Yeah. The Dental A Team (14:23) Create your templates and create what you want that to look like. You guys, we have templates available. Please reach out. Hello@TheDentalATeam.com. are happy to send over some awesome templates. Now templates are called templates for a reason. They are a template and you make it your own. Okay, ideas are ideas. We have a million of them. But Kristy, what you're seeing is really go through and figure out what your ideal schedule is based on the goals that you have, which again, create a self-fulfilling goal to be your best self at the end of every day. Optimize the number of the procedures that you're able to do, which means I too scheduling you you mentioned ⁓ Kristy and something I want to pull back in is scheduling for not only the patient but the team so happy doctor happy practice most of the time Happy team right happy everyone and I've seen those teams and I've been that team that's like my gosh, like do we always have to work through lunch or do we Like could we not do this procedure somewhere else? Like I used to have a doctor that would do late evening or late afternoon root canals and they would be late constantly. They were always staying late because they're unpredictable. Or doctors who don't schedule, they don't schedule quite enough time for the procedures that they truly when we're talking about optimizing, that's the space that we're looking at. We're looking at like, what does this look like to get all of this done in the best ways possible? Those templates help with that, but then you've got to do the due diligence to go through and do it. There's a million podcasts on block scheduling, there's a million webinars we do. Go find them, we're not gonna go through all of those details today. Part of the optimizing and what I just had you bring in is, really making sure that we've got contingency plans as well. So making sure when things do fall off the schedule, we're looking at, where do we pull patients back into the schedule from and to, right? Like if we have an appointment open up at 10 a.m. tomorrow, where are we pulling this patient from future, from where are we getting them from to fill that hygiene gap? So making sure we've got those contingency plans, but then also something that offices can occasionally miss is the block schedule rule. I call it the 48-hour rule, right? Or 24-hour rule. And it's when can we break a block? Our teams are oftentimes very skittish of implementing block scheduling because they are concerned that they're not gonna fill the blocks and that they narrowed into this can only be this thing. But Kristy, I like to, and tell me what you do for teams too. I like to say, listen, if it's not filled by this spot based on the time that's available on the schedule, we fill it with something. And that's to where that's a contingency plan. And that's either like, it was diagnosed now, can they come in or pulling in again from those lists that you mentioned? And Kristy, how do you handle that with Teams and how do you get them to utilize that? DAT Kristy (17:22) Yeah, well, I'm with you, Tiff. Obviously, if they're really, really busy, ⁓ a 24-hour ⁓ block or 24-hour, I guess, time limit could be very achievable with a very busy office. But I like them to come up with their time, you know? The Dental A Team (17:37) Mm-hmm. DAT Kristy (17:44) Typically 48 hours is what most practices do because it gives you a little leeway. Again, I do have an occasional one where it's 24 hours because they're so booked out that they have a short call list that is very easy to pull from. But also to your point, I think so many people miss the opportunities from their morning huddles. Many times the patients are already coming in in your day. You might have a patient in the doctor's schedule that is doing fillings on the upper right, but still has fillings in other quadrants. Could we keep them and do more? And they'd appreciate that not having to come back in another visit. Or, you know, look at hygiene. Usually in any given hygiene schedule in an eight-hour day, there's probably two to three people that have outstanding treatment that maybe we can convert them. In fact, maybe we could call ahead. and ask them to come earlier because doctor had a hole in the schedule, right? So many times it's not having to fish from somewhere else. It's literally right there within your schedule. The Dental A Team (18:41) Mm. Yeah, and that's the contingency planning every day. So we're constantly looking and building that predictability. Because even that right there, what you said, was an unpredictable moment, but you just built predictability into it by looking for an option that we can foresee and maybe even plan ahead and get it fixed to help that. So beautiful, Kristy, I know you'd have all of the pieces that I wanted. Thank you. I love that. DAT Kristy (19:16) ⁓ The Dental A Team (19:20) If you guys wanna optimize your schedule, like Kristy's your gal. Kristy, I have watched you in person, hands-on, optimize schedules and block schedule. You are so fantastic at it. I know our whole team is, but I really, really hand pick when you're gonna do these and what the content's gonna be. So this was strategic for you. So Kristy, thank you for those tips. think maybe, let me know if we need to add on to this, but I think action item-wise, it's, I would say look at what you're doing now. Look at your schedule now. Look at your goals. Look at your procedures and look at how can I streamline this? How can I make this any more efficient? ⁓ Time journaling is a fantastic version. So looking at your procedures that you're doing, your procedure mix and how many, and then time journaling how long they take you. And then looking at where do you want to do these things? Do you want a three o'clock root canal? If you do, more power to you. You just let your team know, whatever you want that to look like. And then really looking at those contingency plans as well. So how do we build in the contingency plans? Morning huddle is a great space to do that on the daily, but giving the tools and the empowerment to the team to have contingencies prior to that too. Kristy, anything I missed that you want to add in there? DAT Kristy (20:30) think that's really good, but even in morning huddle, don't forget to not just look at today, look beyond, because if tomorrow's not at goal, starting today would be a little bit easier for the team to call on patients that are already within that day, right? So don't forget to look ahead also. And truly, as you're starting to implement templates, doctors... work with your team, get in the habit of looking a week or two out and just looking at the schedule, explaining to them if it doesn't work here, why, you know? And, you know, look at the days, you guys add them up, add them up and make sure it's equaling your goal. When you see, I like to call it a wallpaper template where it's like, we just cleared all, you know, made sure all the white space was filled. ⁓ That's truly not the goal of a template, if we're being honest. The Dental A Team (21:20) I love that. DAT Kristy (21:25) ⁓ so add up your days, make sure it's equaling your goal and kind of gamify it. See how we can get better at it, you know? Yeah. The Dental A Team (21:33) Yeah, I think those are great. Good job. Thank you, Kristy. And you guys, listen to this a few times. Kristy is full of, she's just a wealth of knowledge and she's got so many tips and tricks. So I want you to go back, listen to this, take some notes if you weren't able to yet. Kristy, thank you for letting me pick your brain. Thank you for being here on this Monday afternoon with me. And I'm just, I'm so grateful for you and your brain. So thank you. DAT Kristy (21:57) Thank you. The Dental A Team (21:58) Yeah, and everyone go listen to this again. Drop us a five star review below. Let us know what your favorite tips were. And if you have anything to add to it, we'd love to hear about that too. Either within your review or Hello@TheDentalATeam.com. That's where you'll snag that promised template as well. My marketing team is on it and they want to give it away to you. So email us Hello@TheDentalATeam.com. You can also book a strategy call with us and get the template as well as strategy. We can help walk you through this ⁓ at our website. TheDentalATeam.com. So those are all the pieces you guys. Go make life wonderful. Trish always says go be wonderful and go change lives. Thanks so much. We'll catch you next time.
Send us a textThe leaves are crunching, the apples are baking, and Redge is wearing his favorite autumn sweater… He's ready to for another round of your curious, clever, and heartwarming questions. In this autumn edition of Mr. Redge's Hotline, Jonathan and Redge talk favorite sports, real-world friends, and the finest forest snacks. They share a collection of your brilliant ideas, heartfelt reviews, and a flurry of shoutouts. Grab your headphones, coziest blanket, a favorite snack, and get ready for a cheerful harvest of listener love.JOIN THE KOOKY SPOOKY COUNTDOWN CHALLENGE and earn rewards: https://jonincharacter.com/kooky-spooky-countdown/ FOR THE GROWNUPS: We want to hear from your kids! Email us at dorktalesstorytime@gmail.com with your their first name, age, and their awesome question—written or recorded! You can also reach us through our contact form at https://jonincharacter.com/contact-the-podcast/, leave a comment on Spotify, or include a question in a 5-star review. We'll do our best to feature as many as we can!MENTIONED IN THIS EPISODE EP41 A Hedgehog's Homerun: https://jonincharacter.com/hedgehogs-home-run/ EP71 Zinnia Fig and the Droop: https://jonincharacter.com/zinnia-fig-and-the-droop/Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
Send us a textSomething spooky is afoot in the Folktale Forest! This autumn, chaos is striking every seasonal celebration. Decorations are being destroyed. Party snacks keep disappearing. And terrified witnesses claim they've seen a howling creature on the loose. Everyone's pointing paws at Big Bad Wolf, but he says he's innocent. That's when his junior detective friends, Redge, Jonathan and Wabbitson step in to crack the case. As the clues lead them toward something far scarier than they ever imagined, can these sleuths solve the mystery before the full moon rises? Go to the episode webpage: https://jonincharacter.com/a-howl-noir-mystery/ DOWNLOAD COLOR PAGE: https://bit.ly/dorktalesEP119colorpage GRAB YOUR FREE PDF list of conversation questions for this episode: https://dorktalesstorytime.aweb.page/ep119freePDF PARENTS, TEACHERS AND HOMESCHOOLERS: In this nod to a film noir mystery, kids learn the value of looking past assumptions, supporting friends, and working together to solve problems. The story shows how trust and teamwork can uncover the truth and reminds kids that even scary situations can be better understood when faced with curiosity and courage. IF YOU ENJOYED THIS STORY you'll find even more Halloween spooky-ish tales on our Dorktales Storytime Halloween playlist: https://jonincharacter.com/halloween-stories-for-kids-playlist-thats-more-fun-than-fright/ CREDITS: This episode is a Jonincharacter production. It was written and produced by Molly Murphy and performed by Jonathan Cormur. Sound recording and production by Jermaine Hamilton at Pacific Grove SoundworkWe love the new book Hope in the Nick of Time by Deedee Cummings! Out September 30th and available for pre-order now!Support the showREACH OUT! Send us a TEXT: if your young listener has a question. Pls include their first name in the text. Your name/number is hidden so it's a safe way to reach out. Send us an email: dorktalesstorytime@gmail.com DM us on IG @dorktalesstorytime Library of Resources: https://dorktalesstorytime.aweb.page/Dorktales-Library-Card One time donation: https://www.buymeacoffee.com/dorktales Our Pod's Songs on Bandcamp: https://dorktalesstorytime.bandcamp.com/music Now, go be the hero of your own story and we'll see you next once-upon-a-time!
In this powerful episode, I sit down with global saxophonist and influencer Chris Mitchell, whose life is a living testimony of faith, resilience, and the pursuit of purpose. Chris's story begins with unimaginable childhood trauma—witnessing extreme family violence, homelessness, and nights spent under bridges or on church floors. Yet, through it all, he never abandoned his faith. Instead, he leaned into his God-given gift of music, discovered at just five years old. From performing saxophone for tips at a small restaurant, to building an email list of over half a million contacts by hand, to selling out shows and eventually touring internationally with Groupon partnerships, Chris's relentless action and belief in divine guidance transformed his life. Today, he's not only one of the first 200 paid influencers on TikTok, but also a world-touring musician who's performed at major events, including for boxing champion Claressa Shields. His authenticity and commitment to connecting deeply with his audience set him apart in an age of surface-level influence. This conversation is about more than music. It's about overcoming adversity, trusting your gift, and building something extraordinary from nothing. 0:00 Intro 6:33 – The night his father stabbed his mother and sister 9:31 – How his mother miraculously survived 19:55 – Discovering his musical gift at age 4-5 24:18 – Evictions, homelessness & living in a church 31:53 – Staying on the “narrow path” through faith 49:31 – Graduating during the recession & struggling to find work 50:43 – Playing saxophone for tips at Turquoise 55:37 – The hustle: earning from small gigs 1:00:10 – Collecting half a million emails by hand 1:06:41 – Renting a jazz club & selling out in 20 minutes 1:12:29 – Touring America, sleeping in his SUV 1:24:00 – Partnering with Groupon to do an international world tour 1:27:03 – Surviving hardship while chasing the dream 1:28:28 – How faith guided every step 1:36:04 – Authenticity & building real connection with fans 1:40:14 – Final wisdom: resilience, faith & the power of your gift 1:55:56 A mini concert Check out Mark's best selling book on Leadership Strategy:
The Martin Garrix Show #577Mix 11. The Magician, Inner City, Kevin Saunderson - Big Fun [ARMADA]2. Tiger Stripes - A Dance [REKIDS]3. Sharam - Get Wild (Andrea Oliva & Jaquet Remix) [ALL I NEED]4. Mr. Belt & Wezol x RUZE - Ain't Nobody [THE CUCKOO'S NEST]5. AYYBO, Discip - 4 Ya Mind [SOLID GROOVES RECORDS]6. TWENTY SIX & Dana Williams - My Reality [146 RECORDS]7. REBRN, Kommando - Control Ya Face [SIZE]8. Adam Griffin, Andryx - Crystalized [PERFECT HAVOC]9. Westend x Darla Jade - Lighter [INSOMNIAC]Mix 210. PLS&TY & Nu-La - Carry The Light [DIM MAK]11. Walker & Royce, Shinichi Osawa, Princess Superstar - Detonator (Redux) [RULES DON'T APPLY]12. Tiësto - RVN (Raven) [MUSICAL FREEDOM]13. Quintino - Warehouse (Instrumental) [STMPD RCRDS]14. Angrybaby - I NEED YOU [TH3RD BRAIN]15. Martin Garrix, Matisse & Sadko feat. BARBZ - Butterflies [STMPD RCRDS]16. Martin Garrix & Lauv - MAD (Matt Pridgyn Remix) [STMPD RCRDS/UMG]17. Martin Garrix, R3HAB & Skytech - Voodoo [STMPD RCRDS]A weekly selection of tracks that I love to listen to at home or play out at a party. New episodes uploaded weekly
Are you tired of balance sheets, P&Ls, and financial jargon that never seem to match what's really happening in your practice? In this episode, Brian explains why true success as a PT private practice owner comes from confidence in your leadership role—not accounting reports. You'll learn how to focus on the right numbers, create a culture that retains staff and patients, and build quality systems that naturally drive growth. If you've ever felt overwhelmed or unsure in your role as the owner, this conversation will give you the clarity you need to lead with confidence.