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6 episodes with mark crowley
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2 episodes with mark crowley
2 episodes with mark crowley
3 episodes with mark crowley
2 episodes with mark crowley
Peter is joined by Casey and Beth Bloyer, Tom Moller, Mark Crowley, and Kevin/Roberto with a look back at the 2015 April Fools Day Broadcast. We play Audio and all laugh together, you don't want to miss this Hour! See omnystudio.com/listener for privacy information.
How do you create a workplace where employees feel valued, engaged, and inspired to stay? Mark Crowley, author of Lead From the Heart and a pioneer in human-centered leadership, believes it starts with cultivating a culture of care. Drawing on groundbreaking research and decades of experience, Mark explains how emotions, trust, and belonging shape employee well-being and performance. Mark also shares the science behind the heart's role in decision-making, revealing how positive emotions, like safety and appreciation, lead to innovation and loyalty. He shares actionable insights for managers and HR leaders on creating a thriving team dynamic—one that balances well-being and performance for long-term success. Join us as we discuss: (00:00) Introduction to the episode with Mark Crowley (01:25) How life shaped Mark's leadership approach (04:28) The moment Mark recognized his leadership style (08:12) The heart's role in leadership and performance (15:20) The “rule of four” for workplace emotions (16:53) Addressing resistance to heart-centered leadership (24:13) Tips for HR to drive meaningful change (28:28) HR needs both a heart and a backbone (31:26) Belonging's impact on team performance (36:45) The power of one-on-ones for remote teams Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, Or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn. Click here to download 15Five's Employee Engagement Playbook! For more on maximizing employee performance, engagement, and retention, click here. Mark Crowley's LinkedIn - click here!
Zach sits down with Mark Crowley, leadership executive to talk about the criticality of leading from the heart and its impact on employee experience. Learn more about Living Corporate's offerings and services. https://www.living-corporate.com/about Check out our merch! https://bit.ly/375rFbY
Mark C. Crowley joins the Gartner Talent Angle to discuss why today's unparalleled workplace challenges prompted him to release a second edition of his book, “Lead from the Heart: Transformational Leadership for the 21st Century” more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines common misconceptions about leading from the heart. And drawing on examples from his own experience, he shares practical advice for how to effectively implement this type of leadership at an organization. Mark C. Crowley is the author of “Lead From The Heart: Transformational Leadership For The 21st Century.” The second edition debuted in August 2022 as an “Amazon #1 Release,” and his book has been taught in nine American universities. Mark is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, the Stanford Social Innovation Review, the Huffington Post, Gallup & the Seattle Times. Mark spent over 20 years in the world of Financial Services. He held two national level positions at one of America's largest financial institutions where he was named “leader of the year”. Mark proved that deeply caring about and supporting people, and thereby positively affecting employee's hearts had a profound effect on motivating their sustained engagement, loyalty and productivity. *This episode is an excerpt taken from our 2022 interview.
In this episode, GDIT President Amy Gilliland and bestselling author Mark Crowley examine how leadership rooted in compassion and emotional intelligence can strengthen workplace culture and performance, helping teams adapt in a rapidly shifting work environment. In Voices of Innovation—a podcast by GDIT—we bring you into conversations with the thinkers, innovators, and mission experts who are shaping some of the most complex government, defense, and intelligence projects across the country. We explore cutting-edge technologies, from artificial intelligence to quantum computing, that are crucial for leading and accelerating government missions. Each episode features insights and stories from GDIT, government, and industry technologists. They are at the helm, leveraging groundbreaking technology to drive missions that matter most. Join us as we dive into a world where technological innovation meets strategic execution. Subscribe now to never miss an episode. GDIT is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.
Through the past 19 episodes of “I Wanna Work There!,” we have taken a more involved look at how talent attraction, talent experience and talent retention impact colleges and universities as employers of choice. One constant throughout our conversations has been how leadership impacts an institution's employer brand. This episode examines how presidents, boards, deans, cabinet members, directors and other leaders across campuses can be more intentional about leading with the mantra, “Lead From the Heart.”. Mark Crowley, author of the book and host of the podcast of the same name, has experienced how productive teams are when their leaders put people first; and he shares his thoughts about leading from the heart in higher education.Listen for these three big leadership insights from Mark:The business case for leading from the heart.Why it is difficult for leaders to lead from the heart.Advice for aspiring presidents to lead their faculty and staff from the heart.Guest Name: Mark C. Crowley/Leadership & Sales Management Consultant, Author of Lead From the Heart: Transformational Leadership for the 21st Century and Host of the “Lead From the Heart” Podcast/Mark C. Crowley & AssociatesGuest Socials: LinkedIn - https://www.linkedin.com/in/markccrowley/X - https://x.com/markccrowleyGuest Bio: Mark C. Crowley is the author of Lead From The Heart: Transformational Leadership For The 21 st Century, and his mission is to fundamentally change how we lead people in workplaces around the globe. Mark is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, the Stanford Social Innovation Review, The Huffington Post, Gallup, The Financial Times, CEO Magazine, Great Britain, and The Seattle Times. His two LinkedIn Pulse articles on inspiring a 21 st Century workforce and managing millennials have been read well over a million times. The second edition of Mark's book debuted in August, 2022 as an “Amazon #1 Release.” His book has been taught in eleven American universities, including the educational Ph.D program at the University of Massachusetts Global and at the University of Iowa's MBA Program. Mark's “Lead From The Heart” podcast ranks in the top 1.5% of all podcasts in the world with an audience in 175 countries. Before writing his book, Mark spent over 20 years in the dog-eat-dog world of financial services. He held two national level positions at one of America's largest financial institutions where he was named “Leader of the Year.” Quite untraditionally, Mark proved that deeply caring about and supporting people, and thereby positively affecting employee's hearts, had a profound effect on motivating their sustained engagement, loyalty and productivity. New and breakthrough medical research Mark draws upon in his book proves that the heart is actually the driver of optimal human performance. A leadership pioneer, Mark shows us that, rather than weak or soft management, leading from the heart is the most informed and enlightened thing a manager or organization can do. Mark is a graduate of the University of California, San Diego and the University of Washington's Pacific Coast Banking School. He lives in La Jolla, California. - - - -Connect With Our Host:Eddie Francishttps://www.linkedin.com/in/eddiefrancis/https://twitter.com/eddiefrancisAbout The Enrollify Podcast Network:I Wanna Work There is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Some of our favorites include Confessions of a Higher Ed Social Media Manager and Talking Tactics. Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Element451 is hosting the AI Engage Summit on Oct 29 and 30Register now for this free, virtual event.The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI's impact on student engagement, enrollment marketing, and institutional success. Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution. Whether you're looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
Show Notes In this conversation, Liam Lawson interviews Mark Crowley, the CEO and founder of AI Tool Report. They discuss Mark's journey as an entrepreneur, starting his first company in high school and growing it to success. They also talk about the genesis of AI Tool Report and how it has evolved over time. Mark shares his insights on hiring the right people, focusing on strengths, and the importance of market feedback. They also discuss the role of AI in their daily processes and the future of AI Tool Report. Chapters 00:00 Introduction and Background 01:26 Starting Spark Six Media in High School 08:42 Entrepreneurship and College 18:08 Genesis of AI Tool Report 23:20 Lessons Learned and Future Plans 32:36 The Future of AI Tool Report Connect with Martin here
"It's give to give, not give to take" Effective leadership goes beyond traditional methods and can be rooted in empathy, compassion, and understanding.
Mark C. Crowley joins the Gartner Talent Angle to discuss why today's unparalleled workplace challenges prompted him to release a second edition of his book, “Lead from the Heart: Transformational Leadership for the 21st Century” more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines common misconceptions about leading from the heart. And drawing on examples from his own experience, he shares practical advice for how to effectively implement this type of leadership at an organization. Mark C. Crowley is the author of “Lead From The Heart: Transformational Leadership For The 21st Century.” The second edition debuted in August 2022 as an “Amazon #1 Release,” and his book has been taught in nine American universities. Mark is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, the Stanford Social Innovation Review, the Huffington Post, Gallup & the Seattle Times. Mark spent over 20 years in the world of Financial Services. He held two national level positions at one of America's largest financial institutions where he was named “leader of the year”. Mark proved that deeply caring about and supporting people, and thereby positively affecting employee's hearts had a profound effect on motivating their sustained engagement, loyalty and productivity. *This episode is an excerpt taken from our 2022 interview.
In this gripping episode, we delve into the icy depths of history to uncover the enigmatic tale of Ötzi the Iceman. Discovered frozen in the Ötztal Alps after an astonishing 5,300 years, Ötzi is not merely a relic of the past—he's a forensic puzzle waiting to be solved. Join special guest Mark Crowley and myself, as we embark on a journey through time, exploring the life, the mystery, and ultimately, the untimely demise of this ancient wanderer. Unravel the threads of history as we analyze Ötzi's remarkably preserved remains, his clothing, and the artifacts he carried. Was it a chance encounter with nature, or does Ötzi bear the scars of an ancient murder? Expert interviews, scientific insights, and dramatic storytelling come together to shed light on the chilling circumstances surrounding Ötzi's final moments. As we navigate the frozen landscape that preserved Ötzi's secrets for millennia, prepare for a thrilling narrative that blends science, history, and the intrigue of an ancient crime scene. "Frozen In Time" invites you to become a time traveler, unlocking the mysteries of Ötzi's world and the 5,300-year-old murder that continues to captivate minds to this day. #Otzi#Iceman#AncientMystery#HistoryUnearthed#ForensicArchaeology #TimeTravel #PodcastDiscovery #TrueCrimeHistory #FrozenInTimePodcast #ArchaeologicalAdventure Keywords: Ötzi the Iceman, Ancient Crime Scene, Archaeological Discovery, Forensic Analysis, Copper Age History, Alpine Expedition, Ice Age Secrets, Historical Whodunit, Cultural Heritage, Cold Case Mysteries Order your copy of ‘Boundaries.” Here: https://justinontikt0k.myshopify.com --- Support this podcast: https://podcasters.spotify.com/pod/show/justin0260/support
In this gripping episode, we delve into the chilling and mysterious events surrounding the 2022 University of Idaho Killings in Moscow, Idaho. On a fateful November night, four university students met a tragic fate, their lives cut short by a horrifying mass stabbing. Join your host Justin and special guest co-host Pascal from The Pascal Show on YouTube as they explore the details of this shocking crime, the lives of the victims - Ethan Chapin, Kaylee Goncalves, Xana Kernodle, and Madison Mogen - and the accused, Bryan Christopher Kohberger. As the investigation unfolds, discover the twists and turns that led to Kohberger's arrest and the subsequent legal proceedings. With a deep dive into the evidence, this episode unravels the layers of a case that left a quiet college town in shock. Explore the unanswered questions, the community's response, and the pursuit of justice in a case that continues to grip the nation. Tune in to gain insight into this tragic event and the efforts to bring closure to the victim's families and the community.
In this gripping podcast episode, we delve into the enduring enigma surrounding the tragic murder of hip-hop icon Tupac Shakur. With the passage of time, the questions surrounding his untimely demise have only intensified. Join us as we uncover the haunting details of the last 24 hours of Tupac's life and explore the perplexing web of conspiracy theories that still shroud his death. Recently, a ray of hope emerged as a warrant was served, reigniting the investigation and potentially bringing us closer to long-awaited answers. We discuss this groundbreaking development and how it may finally shed light on the shadows that have concealed the truth for years. From the drive-by shooting that claimed his life to the elusive suspects and potential motives, we leave no stone unturned in this in-depth investigation. Delving into the official reports, witness testimonies, and overlooked evidence, we seek to shed light on the secrets and intriguing new leads that have come to the surface. In addition to revisiting the timeline leading up to the fateful night, we examine the profound impact of Tupac's death on the music industry and his devoted fans. Despite decades passing since his passing, Tupac's legacy continues to resonate worldwide, immortalizing him as an influential artist and cultural icon. Discover the captivating stories and unexpected twists that make Tupac's murder an enduring mystery, and follow along as we explore the enduring fascination with this compelling case. Whether you're a dedicated Tupac fan or a true-crime enthusiast, this episode promises to offer fresh insights and perspectives on a crime that has eluded resolution for far too long. Tune in now to gain new perspectives, learn about the recent warrant, and unravel the lingering mysteries surrounding the beloved rapper's tragic end.
In this episode of Let Go & Lead, Maril talks with bestselling author and lauded employee engagement expert Mark Crowley. Over 25 years, Crowley drove unprecedented success as a leader in the financial services industry by focusing on a simple but powerful idea: when human beings thrive, organizations thrive as well. He and Maril discuss the unprecedented opportunity leaders have right now to reinvent how we lead and manage people by focusing more on how we make people feel. When leaders trust in human connection and give people more emotional support, they allow themselves to set higher expectations, as well — driving well-being, engagement, retention and broader organizational success. With confidence gained from personal experience, Mark is passionate that any organization can see these business gains by leading in this manner. Learn about: 3:30 The four keys to leading from the heart 23:33 Learning from cows about leading with love 27:55 The science of leading from the heart 31:04 Leading from the heart in a hybrid working world 36:36 The power of gratitude 43:08 Five qualities of good leaders — Mark C. Crowley is an award-winning pioneer in human-centered leadership. He is the bestselling author of Lead From The Heart: Transformational Leadership for the 21st Century and the host of the podcast Lead From The Heart. Over 25 years as a leader in the financial services industry, Mark drove record-breaking sales and profitability performance by focusing on emotional connection and people-first leadership. His experiences — as well as a growing body of scientific research — convinced him that the most successful way of motivating human beings in the workplace is to positively affect their hearts. Today, he speaks to global audiences and consults with companies around the idea that humans are not as rational as we think we are, and that changing how managers make employees feel is the best way to inspire organizational excellence. ABOUT LET GO & LEAD Let Go & Lead is a leadership community created by Maril MacDonald, founder and CEO of Gagen MacDonald. Maril brings together provocateurs, pioneers, thought leaders and those leading the conversation around culture, transformation and change. Over the course of the past 12 years, Let Go & Lead has existed in many forms, from video interviews to resource guides to its current iteration as a podcast. At its core, it remains a place where people can access a diversity of perspectives on interdisciplinary approaches to leadership. Maril is also working on a book incorporating these insights gathered over the past several years from global leaders and change makers. Maril has interviewed over 120 leaders — from business to academia and nonprofits to the arts — through the years. In each conversation, from personal anecdotes to ground-breaking scientific analysis, she has probed the lessons learned in leadership. From these conversations, the Let Go & Lead framework has emerged. It is both a personal and organizational resource that aims to serve the individual leader or leadership at scale. ABOUT GAGEN MACDONALD At Gagen MacDonald, we are dedicated to helping organizations navigate the human struggle of change. We are a people-focused consulting firm and our passion is improving the employee experience — for everyone. For almost 25 years, we have been working with companies to create clarity from chaos by uniting employees across all levels around a single vision so they can achieve results and realize their future. We have been a pioneer in bringing humanity to strategy execution, leading in areas such as organizational communication, culture, leadership, and employee engagement. Our Vision is to lift all humanity by transforming the companies that transform the world. Full episodes also available on: Apple Podcasts: https://podcasts.apple.com/us/podcast/let-go-lead-with-maril-macdonald/id1454869525 Spotify: https://open.spotify.com/show/5Gaf7JXOckZMtkpsMtnjAj?si=WZjZkvfLTX2T4eaeB1PO2A Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9sZXRnb2xlYWQubGlic3luLmNvbS9yc3M — Gagen MacDonald is a strategy execution consulting firm that specializes in employee engagement, culture change and leadership development. Learn more at http://www.gagenmacdonald.com.
A look back at the stand out quotes from this special episode replay on Mark Crowley's Lead From The Heart: “I have science that proves that the heart actually plays an enormous role in influencing human behavior.” [8:23] Mark explains the sentiment behind his original book and new revision Lead From The Heart.“The strength of a heart based leader is to see the potential in others and have the belief in them that they don't have in themselves.” [15:18] Marcel comments on the change that can happen in an employee when working with a leader who truly believes in them and sees what they don't see within themselves. “The heart and the mind are actually connected and the heart actually sends more communication to the mind than the other way around.” [28:25] Mark gets into the science behind his idea of leading from the heart, in which feelings genuinely influence our minds. He shares research from Heart Math that explains that when people are working in a positive, appreciated environment, they operate at their most optimal performance in what they call coherence. “Recognize that just because you have an opening, and someone comes who wants the job is the right fit for it.” [37:43] Mark explains the principle of Hiring from the Heart, having a high performing team is about using great discipline in how you hire.“You have to adapt to your employees; so you have to know what's important to them and know how to support them.” [39:50] Building a Relationship, Mark says, is not just spending time with your staff but getting to know their needs and wants and how you can help them be successful. That builds trust and provides a positive environment. “If you're a manager, you know something about what your employees do all day... So teach them, coach them, give them your time.” [40:50] Giving Time is an investment that Mark shares as an important responsibility and commitment for leaders.“There is a significant gap between what people feel from their manager and what managers think they're doing for them.” [42:20] Mark encourages leaders to make real Recognition a priority for their employees.“Any act of kindness, coaching, validation, or appreciation… Is a micro manifestation of love.” [55:13] What does it mean to love your people? Mark wants leaders to know that these positive emotions are not the romantic version of love but real, authentic, professional ways to do business and lead. Mentioned in this episode:Mark C. CrowleyMark C. Crowley & Associates on LinkedInEmotional: How Feelings Shape Our Thinking HardcoverThe Extended Mind: The Power of Thinking Outside the Brain: Paul, Annie MurphyInfluence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things HappenPermission to Feel: Unlocking the Power of Emotions to Help Our Kids, Ourselves, and Our Society Thrive eBook : Brackett,Ph.D., MarcSigal Barsade: The Power of Emotions - Knowledge at Wharton
Mark C. Crowley joins the Gartner Talent Angle to discuss why today's unparalleled workplace challenges prompted him to release a second edition of his book, “Lead from the Heart: Transformational Leadership for the 21st Century” more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines common misconceptions about leading from the heart. And drawing on examples from his own experience, he shares practical advice for how to effectively implement this type of leadership at an organization. Mark C. Crowley is the author of “Lead From The Heart: Transformational Leadership For The 21st Century.” The second edition debuted in August 2022 as an “Amazon #1 Release,” and his book has been taught in nine American universities. Mark is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, the Stanford Social Innovation Review, the Huffington Post, Gallup & the Seattle Times. Mark spent over 20 years in the world of Financial Services. He held two national level positions at one of America's largest financial institutions where he was named “leader of the year”. Mark proved that deeply caring about and supporting people, and thereby positively affecting employee's hearts had a profound effect on motivating their sustained engagement, loyalty and productivity. *This episode is an excerpt taken from our 2022 interview.
In episode #149 we welcomed Mark C. Crowley, the author of “Lead From The Heart: Transformational Leadership For The 21st Century". Listen to this episode and learn:
Today on Build Value By Choice, Nana is joined by Mark Crowley to discuss financial performance and forecasting considerations for retirement, business sale, and business transfer. Mark has over 30 years experience, is a Partner at B2B CFO and provides strategic guidance to small business owners to help them overcome the financial challenges they face. KEY TAKEAWAYS Most people get into business because they have a passion and have value they can add for their customers, they don't get into business to do administration. Mark's first piece of advice is to think through what you want and what information you need from your financial situation for your business to operate. Mark's second piece of advice is to organize your books and records in a way that provides you the information you now know you need and makes it easily accessible. Things move fast for small business owners and they have to wear a lot of hats and make a lot of decisions so they need good information to be able to make those decisions. All of Mark's clients have at least a 13 week forecast of rolling cash flow. He chose 13 weeks because you're always looking one quarter ahead. This allows you to react to potential problems ahead of time. A lot of business owners don't plan correctly for their transition or sale, this leads them to getting less than they may have expected. If you set up your business in a way that is not overly dependent on one person through systems and processes you will be able to achieve a better sales result. BEST MOMENTS ‘Begin with the end in mind' ‘Most business owners don't look ahead to what information they will need' ‘It's rewarding in the small business environment because you can watch the business owner become more successful' EPISODE RESOURCES Website: b2bcfo.com/mark-crowley/ LinkedIn: linkedin.com/in/markcrowleycfo Email: MarkCrowley@b2bcfo.com VALUABLE RESOURCES Infinite Horizons Free Webinar Productize ebook Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice Get your free valuation here: https://bit.ly/get-free-valuation Podcast website: https://infhorizons.com/podcast/ Don't forget to subscribe to the podcast and share it. ABOUT THE GUEST Mark is a Partner at B2B CFO and provides strategic guidance to small business owners to help them overcome the financial challenges they face. With over 30 years of experience in financial planning, consulting, and auditing, Mark has a wealth of insight into how business owners can successfully manage their finances. Today, he will be discussing financial performance and forecasting considerations for retirement, business sale, and business transfer. PODCAST DESCRIPTION Hosted by Nana Bonsu of Infinite Horizons, this show aims to serve small business owners who want to grow their businesses while reducing their own personal involvement. We do this through a combination of interviews with industry leaders, and host presentations. We are certified value builder advisors and leverage a statistically proven methodology to help clients...
Rockin' and a reelin', Peter Boyles coming at you. We have our good friend Mark Crowley strolling with us down memory lane. Remember that one time in Vancouver? With all of those needles and homeless right outside the safe injection sites? Remember that guy getting jabbed in the jugular without any worry in the world? Yeah, me too. Alan Samuel is on to give a plug about the Machine Gun Tours and tells us a little bit about his trip to Sturgis. See omnystudio.com/listener for privacy information.
Is the human heart just an organ that pumps blood? Or does it have a brain of its own? Is it just a metaphor for human connection? Or does it actually impact the energy around us? Dr. Nathan Regier welcomes Mark C. Crowley, who has dedicated his career to figuring this out and has discovered unique concepts that will surprise you, challenge you, validate your experience, and invite you to consider so much more than you ever imagined. Mark's passion for leadership was ahead of his time, and his message needs to be shared. Mark spent 25 years in the financial services industry, and he had the chance to observe and experience plenty of leadership styles, some did not work, but he showed more interest in what actually worked. There was something about his own way of leading that seemed to get good results, so he began exploring what others were doing. After many years of studying and practicing, he became an expert in heart-based leadership. Mark is an international consultant, speaker, coach, and author, helping leaders and their companies unlock the power of leading from the heart. Mark talks in this episode about the second edition of his book: Lead From The Heart: Transformational Leadership For The 21st Century, which brings tons of new resources and stories. Key Takeaways: [3:08] Where did Mark acquire his passion for heart-based leadership? [8:59] What did Mark notice about how leadership was approached? What is the problem with the current methods of leadership? [11:55] What is the heart? What role does it play? How does the heart relate to leadership? [15:18] Mark explains the connection between the heart and the mind. [17:23] Mark talks about shocking research that he found. [20:30] What is the science proving that if we lead from the heart and make real connections with people, that would improve their performance and how they feel at work? [24:27] People are valuable, capable, and responsible. [24:46] Mark talks about compassion and leadership. [27:45] Mark highlights some particular strategies from his book. [32:28] Mark shares a piece of knowledge about positive emotions that the world needs to know. [35:18] Dr. Nate shares the top three takeaways from a fantastic conversation with Mark. Mentioned in this episode: The Compassion Mindset Learn more about Mark C Crowley Lead From The Heart: Transformational Leadership For The 21st Century, Mark C Crowley Tweetables: “Feelings and emotions drive our behavior, we think we are rational beings, but we are not.” #oncompassion “We are hard-wired to reciprocate.” #oncompassion “Compassion is a potent motivator for people.” #oncompassion “Let people marinate in positive emotions, which sets them up for optimal performance.” #oncompassion
Does leading with the heart translate to the bottom line? Mark C. Crowley joins Kevin to talk about feelings and emotions in the business world. Humans thrive on positive emotions and these emotions play a role in driving behavior. When our team feels valued, appreciated, and psychologically safe, they can do their best work. Key Points Mark Crowley discusses why to lead from the heart and mind. He shares insight into the resistance to leading differently. He talks about engagement as a decision of the heart. Meet Mark Name: Mark C. Crowley His Story: Mark C. Crowley is the author of Lead From The Heart: Transformational Leadership For The 21st Century, which has been revised and updated. Originally published over a decade ago, many business leaders were slow to embrace it and misinterpreted its title as synonymous with soft, weak, and ineffective management. Today, his pioneering philosophy on heart-led leadership has launched a global movement and Forbes Magazine has called his ideas “visionary” and “the blueprint for the future of workplace leadership.” Worth Mentioning: https://twitter.com/markccrowley
Brother Jeff wishing us a Merry Christmas and catching up. Peter's own flesh and blood sitting down in the studio, Morgan and Liam, son and grandson, bringing the festive cheer. The people who have made Peter's show work here at KNUS sit down as well, Roberto, Billy, and Casey and the one and only, Mark Crowley. See omnystudio.com/listener for privacy information.
It's Christmas Adam, because Adam comes before Eve. George and Billy talk Christmas stress and try some treats from Mark Crowley. Then they talk about Christmas carols and some other fun stories. See omnystudio.com/listener for privacy information.
In this episode we discuss how human beings are typically influenced by feelings and emotions, and why the heart – and not just the brain -- drives motivation and achievement. Our guest, Mark Crowley, spent 25 years in banking and financial services, and once led nearly 2,000 investment brokers to record-breaking performance. Before that role, Mark had no direct experience selling stocks, but his results were so strong the firm named him “leader of the year” in his first year. These days, Mark is a speaker, consultant and writer. And today he tells us about the new edition of his classic book, Lead From the Heart. He explains that leadership today involves connecting on a personal level, heart-to-heart. And he suggests that -- whether you're leading a company or a family -- people are more likely to do well if you lead with caring and emotion. For more see: www.MarkCCrowley.com
In today's podcast episode we interview Mark Crowley, Author of the book, Lead From The Heart: Transformational Leadership for the 21st Century. Mark spent 25 years of his life guiding individuals and teams to achieve record-breaking sales and profitability in the financial services industry. He focuses on leadership development as the most authentic driver of human engagement. Today's podcast episode is focused on the importance of heart-centered leadership, the heart-centered approach in bringing teams together, and embracing emotional connection as organizations Team Anywhere.Read the FULL EPISODE SUMMARY HERE!
MARK C. CROWLEY is a recognized visionary in workplace management, engagement, and culture. When the first edition of his book, Lead From The Heart: Transformational Leadership For The 21st Century, was published over a decade ago, many business leaders were slow to embrace it and misinterpreted its title as being synonymous with soft, weak, and ineffective management. Today, his pioneering philosophy on heart-led leadership has launched a global movement and Forbes Magazine has called his ideas “visionary” and “the blueprint for the future of workplace leadership.” As an educational resource, the first edition of Lead From The Heart has been taught in nine universities. Now, Crowley has released a new edition of Lead From The Heart (August 23, 2022), updated and revised to address the needs of those managing Gen Z and Millennial employees, supported by the latest global research on employee engagement. Show Highlights Lead from the Heart to let your experience influence your work. How negative feedback can be the catalyst to keep you connected to approaching the “hard sells” of leadership. Mark shares his process on how to stay committed to your vision. Take this first tiny first step to build a foundation for developing heart-centered leadership that will transform your school and impact the value you create for others. You need a “mirror moment” and a key ingredient to build the right team to empower your learning community. Mark tells you how. The formula for a competitive advantage, a leadership edge, and to take your school to the next level. “I believe when I'm supporting people the way that I was, I made people feel safe. I made people feel appreciated. I found out what they wanted to learn. I knew about their families. I knew about their dreams. I supported them in unique ways and made people feel that I love them, cared about them, and they wanted to work hard for me.” -Mark Crowley Get the episode Transcript here!! Mark Crowley's Resources & Contact Info: Mark C. Crowley Twitter LinkedIn Facebook Goodreads PODCASTS - Mark C. Crowley Read my latest book! Learn why the ABCs of powerful professional development™ work – Grow your skills by integrating more Authenticity, Belonging, and Challenge into your life and leadership. Read Mastermind: Unlocking Talent Within Every School Leader today! Apply to the Mastermind The mastermind is changing the landscape of professional development for school leaders. 100% of our members agree that the mastermind is the #1 way they grow their leadership skills. Apply to the mastermind today! SHOW SPONSORS: HARVARD GRADUATE SCHOOL OF EDUCATION Transform how you lead to become a resilient and empowered change agent with Harvard's online Certificate in School Management and Leadership. Grow your professional network with a global cohort of fellow school leaders as you collaborate in case studies bridging the fields of education and business. Apply today at http://hgse.me/leader. TEACHFX School leaders know that productive student talk drives student learning, but the average teacher talks 75% of class time! TeachFX is changing that with a “Fitbit for teachers” that automatically measures student engagement and gives teachers feedback about what they could do differently. Learn more about the TeachFX app and get a special 20% discount for your school or district by visiting teachfx.com/blbs. ORGANIZED BINDER Organized Binder is the missing piece in many classrooms. Many teachers are great with the main content of the lesson. Organized Binder helps with powerful introductions, savvy transitions, and memorable lesson closings. Your students will grow their executive functioning skills (and as a bonus), your teachers will become more organized too. Help your students and staff level up with Organized Binder. Copyright © 2022 Twelve Practices LLC
Mark C. Crowley joins the Gartner Talent Angle to discuss why today's unparalleled workplace challenges prompted him to release a second edition of his book, “Lead from the Heart: Transformational Leadership for the 21st Century” more than a decade after it was first published. Backed by scientific findings on employee motivation, Crowley outlines common misconceptions about leading from the heart. And drawing on examples from his own experience, he shares practical advice for how to effectively implement this type of leadership at an organization. Mark C. Crowley is the author of “Lead From The Heart: Transformational Leadership For The 21st Century.” The second edition debuted in August 2022 as an “Amazon #1 Release,” and his book has been taught in nine American universities. Mark is a regular columnist for Fast Company Magazine and has been published in USA Today, Reuters, Forbes, the Stanford Social Innovation Review, the Huffington Post, Gallup & the Seattle Times. Mark spent over 20 years in the world of Financial Services. He held two national level positions at one of America's largest financial institutions where he was named “leader of the year”. Mark proved that deeply caring about and supporting people, and thereby positively affecting employee's hearts had a profound effect on motivating their sustained engagement, loyalty and productivity.
Mark CrowleyLeadership Speaker, Consultant & Change Agent For Workplace Engagement & Culture, Author of "Lead From The Heart"With over 50mm people quitting jobs in the US in 2021 (& resignations on pace to set a new record in 2022), one thing's emphatically clear: traditional leadership practices – methods that have been used to motivate workplace performance for over a century – are failing.Listen in to hear Mark's profound understanding of what behaviors truly move the needle, what inspires human beings to commit themselves to doing extraordinary work, and his road to becoming the Author of “Lead From The Heart,” (taught so far in 9 US universities; the 2nd edition just debuted as an Amazon #1 New Release).In conversation with: Derek Lundsten, President and Chief Culture Officer, LifeGuides.
Kentanji Brown Jackson and her confirmation hearing. In 1988, a helicopter pilot stopped a high speed chase with his flight expertise. Guest and former police officer, Mark Crowley was there, and joins us to talk about it. Steffan takes calls. See omnystudio.com/listener for privacy information.
Since people are advocating that all of us carry Narcam, do you know what happens when you revive an overdosing addict with Narcam? Mark Crowley, a 20+ year veteran of the Denver Police Department describes how an addict reacts when you administer Narcam. Hint: they don't wake up, hug you, say thanks, and ask if you want to exchange Christmas Cards See omnystudio.com/listener for privacy information.
What does it mean to lead from the heart? How can it help you get the best results and performance from your team? In this episode, we welcome long time friend of the Lighthouse blog and leadership expert Mark C Crowley to the show. He talks about why he chose to be a caring leader and how he got amazing results, even in the cutthroat, harsh finance industry. We also learn a bit more about his life, and how anti-role models helped shape the great, caring leader Mark became. And as we always strive to be actionable, you'll learn how you can start leading from the heart with your team, whether you're an executive or founder looking to change their ways, or a mid level manager looking to simply lead your team more effectively. You can follow Mark on Twitter here. He's a great follow as he is regularly sharing leadership advice and the latest research on management and engagement. Mark's podcast can be found here: www.markccrowley.com/podcasts
In this episode, Karen interviews Mark Crowley about in his book Lead from the Heart - Transformational leadership for the 21st century. Mark Crowley spent 25 years guiding individuals and teams to achieving record-breaking sales and profitability performance in the financial services industry where he focused on the most authentic driver of human engagement there is — emotional connection. His experience and a deep dive into groundbreaking research on the topic led him to author Lead from the Heart - Transformational leadership for the 21st century. The success of his message has launched a Lead from the Heart podcast that reaches 153 countries, a global speaking career, and works as an organizational culture consultant. Be sure to connect with Mark Crowley on LinkedIn and grab your copy of his book Lead from the Heart. Also, be sure to connect with host Karen Zeigler on LinkedIn where she talks about the future of leadership - leading by design. Learn to use the innovative leadership principles of design thinking to transform the future of how your company works. You can also check out more of her content on her website and her Youtube channel.
In today's episode, we chatted with Mark C Crowley who is a thought leader & influencer in the HR & leadership spaces. This was an all-inclusive conversation covering multiple topics of how to be a great leader. We spoke about topics like the hybrid remote model, async communication, how to support your own mental health, communication protocols within a remote company, how to show gratitude, and more. Lots of goodness in this episode. For the full episode transcript click here. To learn more about the show click here. We'd love to hear your thoughts and feedback - feedback@leadingfromafar.com
On this day in 1984, Denver Radio changed forever and not for the better. Thirty seven years ago Alan Berg was murdered by White Supremacists. Kevin Flynn, author of the definitive book on Berg's murder, Mark Crowley, one of the officers on the scene of the shooting, and Susan Reiman, Alan's radio and TV producer all join us this hour to share stories. See omnystudio.com/listener for privacy information.
When you lead from the heart, your people will follow. Mark C. Crowley, best-selling author of Lead From The Heart, talks about heart-based leadership and how to create employee engagement that moves people to do extraordinary work and achieve remarkable performance.
I had the incredible pleasure of interviewing Mark Crowley for my first ever vlog on The Silver Lining Podcast. Mark began speaking about a radical way to lead a handful of years back - his "radical" approach was called "Lead from the Heart" and he captured my attention immediately as he was speaking my language! I was nodding my head pretty much our entire conversation, as Mark shared where his empathy and incredible passion for the reinvention of traditional leadership thinking comes from. When it comes to employee engagement that moves people to do extraordinary work, Mark C. Crowley is an innovative, tested, and celebrated leader. We sit down together, and Mark tells the story of his life, his success in business, and the moments that lead him to his ground-breaking book "Lead From The Heart: Transformational Leadership For The 21st Century." Claude Silver is the Chief Heart Office at VaynerMedia, where she serves over 800 people, infusing the company with empathy. You can find her here: https://www.claudesilver.com https://www.linkedin.com/in/casilver/ https://twitter.com/claudesilver https://www.instagram.com/claudesilver https://medium.com/@claudesilver
Pete talks with his new friend James that returned his travel bag and sissy bar, and Mark Crowley joins the show to reflect on the passing of former Denver Police Chief Dave Michaud See omnystudio.com/listener for privacy information.
The Imaginary Thanksgiving Day Parade continues. Our special guest reporters are George Anthanasopoulos, Mark Crowley, and Randy Corporon See omnystudio.com/listener for privacy information.
In episode 36 of the new Awaken The Possibilities Podcast, Host Terry Wildemann interviews Mark Crowley in “It’s time to fully reinvent workplace leadership.”Awaken the Possibilities Podcast features successful entrepreneurs and intuitive leaders who offer insights on how to attract success in business and life.About Mark Crowley Mark C.Crowley is the author of Lead From The Heart: Transformational Leadership For The 21st Century. His book has been taught in 9 American universities and his leadership podcast has an audience in 140 countries.He’s a pioneer in advocating for bringing the heart into balance with the mind in workplace leadership.Website URL:: www.markccrowley.comFacebook Page: www.facebook.com/leadfromtheheartLinkedin: www.linkedin.com/markccrowleyTwitter: www.twitter.com/markccrowley See acast.com/privacy for privacy and opt-out information.
Leading a team of employees through a global pandemic was probably not on many dealers’ lists of things that could ever happen. However, with 30 million people unemployed in the United States, tensions are high and job security is a luxury. On today’s show, we’re pleased to welcome back Mark Crowley, workplace thought leader, business consultant, and author of ‘Leading from the Heart.’ Mark is also a regular contributor to The Huffington Post, Reuters, USA Today, and many more. In this segment, Mark tackles how business owners can make tough financial decisions without sacrificing their relationships with employees. “If people take anything from [COVID-19], lean into kindness, lean into generosity, lean into trust. Allow people to just live this messy life that we’re living right now,” says Mark. “And tell them you believe in them, tell them you’re concerned about them, and they will look at you like you’re the greatest boss they’ve ever had. Human beings are hardwired to reciprocate, so if you give me love, I will give you love back.” Recognized globally as a workplace thought leader, Mark speaks and consults for companies and organizations seeking to achieve and sustain uncommonly high engagement and performance. https://www.cbtnews.com/mark-crowley-on-leadership-during-covid-19-lean-into-kindness-generosity-and-trust/
People Good by Three Good- Lean Conversations on the Future of People and Work
In this episode we discuss the future of leadership. And it’s all about the heart. How leading from the heart can be utilized within your organization to build healthier, happier, and higher-performing teams. Our guest Mark C. Crowley, Author of Lead from the Heart, discusses how we can unleash the power of this heart-centered leadership style to boost employee engagement and enable our teams to thrive!Keywords: Future Of Work, Workforce, Culture, Change, Culture-shift, Success. PeopleFirst, Management, Leadership, Employee Engagement, Well-being, HumanFlourishing, Believership.Our Guest:Mark C. Crowley is the author of “Lead From The Heart: Transformational Leadership For The 21st Century,” His mission is to fundamentally change how we lead people in workplaces around the globe. Mark is a regular contributor to Fast Company Magazine and has been published by USA Today, Reuters, The Huffington Post, Gallup, CEO Magazine, Great Britain, and the Seattle Times. His two recent LinkedIn Pulse articles on employee engagement and managing millennials have been read well over a million times. His book is now being taught in nine American universities, including the educational PhD program at Brandman University in California & the MBA program at the University of Iowa. His “Lead From The Heart” podcast now has an audience in 142 countries.Mark spent over 20 years as an executive at one of America’s largest financial institutions where he was named leader of the year. Quite untraditionally, Mark proved that deeply caring about and supporting people, and thereby positively affecting employee’s hearts, had a remarkable effect on driving sustained engagement, loyalty and productivity.Our Host:Braven Greenelsh is currently the Founder & CEO at Three Good, and Chairman of the Board for La Visual. Over the past twenty years, Braven has founded six technology and agency businesses in several verticals: two of which he has successfully exited. Braven graduated from Biola University with a B.S. in Business Management while subsequently growing his first company La Visual, 700% year-over-year for 3 consecutive years.Show References: Lead From The Heart: Transformational Leadership For The 21st Century by Mark C. Crowley Mark's Podcast: Lead from the Heart Article: Millennials Don’t Want Fun; They Want You To Lead Better by Mark C. Crowley Threegood.com@threegoodrMedium.com/@bravengreen
In this intimate group setting, Mark Crowley leads a conversation to explore how we can rethink leadership and choose to lead from the heart, especially through chaos and uncertainty.
Aishwarya Jain talks to Mark Crowley on how emotions are the key driver to people's performance at work If you like the podcast, please follow the channel, so we could keep producing more content like this!
Mark Crowley author of, Lead from the Heart: Transformational Leadership for the 21st Century Website: markccrowley.com Book: Lead from the Heart: Transformational Leadership for the 21st Century Twitter: @MarkCCrowley Podcast: Lead From The Heart If you want to take your practice to the next level, join the private Facebook group for physicians only --> The Private Practice Accelerator, click the link below to join now! The Private Practice Accelerator Facebook Group Private Practice Matters - Dr. Phil Boucher
The Kingsley Grant Show: Where Emotional Intelligence (EI/EQ) and Leadership Skills Intersect
+++ TRULY HEARTFELT +++ Have you ever heard something and one of your reactions were, "that was truly heartfelt?" For me, this happens most times at a funeral. When someone shares something from their heart about a loved one - family or friend - you know it was from their heart. There is something about the delivery and the content that just feels that way. Have you ever experienced anything like that? What about in the workplace? Have you ever had a leader share a heartfelt message that instantly connects you with them? In this episode, you will hear our guest - Mark Crowley - talk about why heartfelt speeches or better yet, leadership, is so important to increase engagement, loyalty, morale, and so much more. You'll leave wondering why some leaders are not leading this way. ++++++++++++++++++ MARK CROWLEY is an Award-Winning Pioneer in Heart-Led Leadership He is the Bestselling Author of Lead from the Heart: Transformational Leadership for the 21st Century – Taught in 9 American Universities Mark is the Host of Acclaimed Lead from the Heart Podcast with an audience in 136 countries As a global speaker, Mark has keynoted for Yahoo!, A&E Network, The Young President's Organization (YPO Global Conference), Crowe Consulting, Shaw Communications, Washington Banker's Association, the Executive Leadership Team of the U.S. Homeland Security Department– and scores of others. Follow Mark on Twitter: @MarkCCrowley Connect with him: www.markccrowley.com ++++++++++++++++++ Please share this episode with one other person and leave a comment on the platform through which you listen to this show and/or on social media. Thanks so much. And remember, you are ONE SKILL AWAY... P.S. If this show is one that you are benefiting from, why not show your love and support at www.patreon.com/kingsleygrant. Your gift helps to underwrite the monthly cost of producing the show. --- Send in a voice message: https://anchor.fm/kingsleygrant/message
Heart-led leadership is a concept that would have gotten you laughed out of business schools, board rooms and corporations a few years ago. People talk about encouraging employees to bring their whole selves to work and there has been more awareness and conversations about what it looks like to have leaders with heart. But Mark Crowley isn't just talking about what he thinks will work; he's speaking from experience -- and SUCCESS. Join us as we do a deep dive into what leading from the heart is -- and isn't; what science says about heart-led leadership and ways in which you can start down the path of creating a culture of heart-led leadership in your organization.
Mark Crowley author of, Lead from the Heart: Transformational Leadership for the 21st Century Website: markccrowley.com Book: Lead from the Heart: Transformational Leadership for the 21st Century Twitter: @MarkCCrowley Podcast: Lead From The Heart
Raw Zoom feed. Conversation starts at 02:40. Mark C. Crowley on Heart-Led Leadership and his book, "Lead From The Heart: Transformational Leadership for the 21st Century"You may contribute here: patreon.com/freespeechTimestamps and topics04:15: Faith and religion05:00 How I found Mark06:00 When were the, "good ol' days"06:15 Political division between the left and right and men and women.08:30 employment and experience history11:00 An unconscious pivot12:15 The people's greatest source of unhappiness13:00 The heart is not just a blood pump15:30 The heart and mind are connected17:30 Who has Mark studied leading up to this work18:00 Emotional intelligence19:00 List of authors and books21:00 The difference between thoughts and feelings25:00 Principles the foundation of work is build upon26:00 Effective communication and appreciation29:45 Acknowledging the impact33:30 The single biggest driver of engagement, retention and happiness34:00 What people are looking for in exchange for work36:00 Manager or coach38:30 What is transformation39:00 College basketball comparison43:00 Reasons CEO resist the work43:40 Foundational ideas44:30 Publicist's advice45:35 Getting around the CEO48:00 The "Why"49:00 The cardiologist's reaction to the work50:15 The Heart vs. The Brain50:45 The Institute of Heart Math at https://www.heartmath.org53:30 Takeaways55:00 The first organ formed in the embryo56:15 Why this information will work57:15 Where to find Mark and how to find and buy the bookFind Mark C. Crowley at http://markccrowley.com/"Drawing on decades of experience as a senior leader for regional and national financial institutions, Mark C. Crowley delivers an impactful message that leaders who intentionally engage the hearts of their employees will be rewarded with uncommon (and highly sustainable) performance and achievement."This channel and the Jim Fannon Show Podcast consist of older terrestrial radio shows and current interviews and performances by friendly musicians, movie industry influencers, media personalities and a variety of general interest clips. Interact with the community and you'll no doubt, get a response from @JimFannonShowFollow:https://twitter.com/jimfannonhttps://www.facebook.com/jimfannonhttps://www.instagram.com/jimfannonThanks for SubscribingContact realestate@teamniagara.caYour support for this channel is appreciatedYou may contribute here: patreon.com/freespeechMark C. Crowley on Heart-Led Leadership#NiagaraRocks @JimFannonShowJim Fannon,Jim Fannon Show,#JimFannonShow,@JIMFANNON,jim fannon show,@jimfannonshow,@jimfannon,Mark C. Crowley,Lead From The Heart: Transformational Leadership for the 21st Century,markccrowley.com,Lead From The Heart,leadership,leadership development,personal development,conscious leadership,emotional intelligence,mindfulness,self awareness,employee engagement,performance,business,company culture,The Sweeney Agency,Mark Crowley,Mark C Crowley,Management Get bonus content on PatreonSupport this show http://supporter.acast.com/jimfannon. See acast.com/privacy for privacy and opt-out information.
Mark C. Crowley spent over 25 years in the financial services industry. Twice, he held national-level responsibilities – most recently as Senior Vice President-National Sales Manager for Investment Products at one of America's largest financial institutions, where he was named “Leader of the Year.” What he ultimately discovered is that his chosen management style was truly uncommon in business, yet extraordinarily productive. Now, Recognized globally as a workplace thought leader, Mark is a regular leadership contributor to Fast Company Magazine and has been published in the Seattle Times, The Huffington Post, Reuters, CEO Magazine Great Britain, USA Today, and by the Great Place To Work Institute. And his profound conclusion draws on new scientific research which shows that the human heart is a source of remarkable intelligence: What people feel in their hearts has tremendous influence over their motivation and performance in the workplace. “The heart is the driving force of human achievement.” In April 2018, Mark launched the “Lead From The Heart podcast” with the ambition of interviewing world-class authors, researchers and leaders whose work in some meaningful way helps to reinforce his own leadership thesis. Visit MarkCrowley.com
I am a corporate employee with an entrepreneurial mindset. This is my 100th episode and I thought about how to celebrate this occasion. I thought it would be interesting to review my last 100 podcast episode. It is like an award ceremony so enjoy it. The list is below:Favourite episode - #1 Admin to consultantMost popular episode - #9 SWOT analysisMost powerful - #99 10 ways to hot wire to successFavourite guest - #75 Interview with Richard AbbottBest suggestion from a guest - #90 The Alchemist book from Mark WrightMost important - #60 Dealing with death an businessMost practical - #48 Managing projects, clients and peopleThe one I wish I could do again - #93 Interview with Mark Crowley - bad recordingBest mindset - #2 Always learningBest technique - #38 70-20-10 principle in lifeBest health - #79 Mental Health week Most fun - #84 Interview with Wilson Del SocorroSpecial episode - #70 Interview with Andy After - first interview See acast.com/privacy for privacy and opt-out information.
Join Kody Bateman for episode 45 of his Relationship Marketing podcast with guest Mark Crowley. Mark spent over 20 years in the dog-eat-dog world of Financial Services. He held two national level positions at one of America’s largest financial institutions where he was named leader of the year. Quite untraditionally, Mark proved that deeply caring about and supporting people, and thereby positively affecting employee’s hearts, had a remarkable affect on driving sustained engagement, loyalty and productivity.New and breakthrough medical research Mark draws upon in his book, Lead From The Heart: Transformational Leadership For The 21st Century, now proves that the heart is actually the driver of optimal human performance. A leadership pioneer, Mark shows us that leading from the heart is the most informed and enlightened thing a manager or organization can do.His book is now being taught in nine American universities, including the educational PhD program at Brandman University in California & the MBA program at the University of Iowa. His Lead From The Heart podcast now has an audience in 124 countries.
I APOLOGISE BUT THERE IS INTERFERENCE IN THE RECORDING BUT MARK CROWLEY'S MESSAGE WAS TOO IMPORTANT TO NOT RELEASE. I am a corporate employee with an entrepreneurial mindset. This is an interview with Mark Crowley, he was a banker for 20 years in which he was a caring executive. He then has written a book called 'Lead from the heart' and releases podcasts on the same subject. This is a fascinating interview that I would suggest you listen it and learn from this person's message. See acast.com/privacy for privacy and opt-out information.
Don’t miss this leadership podcast with Mark Crowley. Mark C. Crowley spent over 25 years in the dog-eat-dog world of financial services, an environment known for its heartlessness and “take no prisoners” attitude. Twice, he held national-level responsibilities – most recently as Senior Vice President-National Sales Manager for Investment Products at one of America’s largest financial institutions, where he was named “Leader of the Year.” After much success, Mark decided to leave the financial services world and devote himself to fully answering the question: “What happens inside of people that makes them fully committed to doing extraordinary work?” His research led to the publication of his first book, Lead From The Heart, which we believe has a very powerful message. Recognized globally as a workplace thought-leader, Mark is a regular leadership contributor to Fast Company Magazine and has been published in the Seattle Times, The Huffington Post, Reuters, CEO Magazine Great Britain, USA Today, and by the Great Place To Work Institute. He has interviewed CEOs and senior executives at innumerable high-performing companies (including Google, SAS, Gallup and the Cleveland Clinic) who are models for “managing the emotional side of work.” And his profound conclusion draws on new scientific research which shows that the human heart is a source of remarkable intelligence: What people feel in their hearts has tremendous influence over their motivation and performance in the workplace. “The heart is the driving force of human achievement.” His interview with TheSchoolHouse302 is enlightening as it challenges many conventional ideas about leadership. He provides practical ways for leaders to effectively manage through care and high expectations for great employee engagement at work. Listen to Mark debunk the fears of “soft management” and how tactics like fear and intimidation simply don’t work effectively. Mark talked about psychological safety and the importance of honoring people for who they are and how he follows the work of Harvard Professor, Amy Edmondsons. He also discussed the power of “thank you.” Don’t miss what he says. You definitely want to hear his thoughts on why we resist change when we know things aren’t working. We were thrilled to hear him talk about the power of “knowing thyself.” You have to hear how his thoughts on how people should lead and the wisdom he acquired over his years leading others. Please follow, like, and comment; it really helps. Use #onethingseries and #SH302 so that we can find you. For more great leadership content, follow theschoolhouse302.com. Joe & T.J.
When someone from the financial services industry says we need to be more compassionate to others, you should listen up. Mark Crowley on leading from the heart. See acast.com/privacy for privacy and opt-out information.
Ash Maurya on Rocketship.FM, Richard Cheng on the Drunken PM, Jeff Gothelf on Boss Level, the mutual learning model on Troubleshooting Agile, and Amy Edmondson on Lead From The Heart. I’d love for you to email me with any comments about the show or any suggestions for podcasts I might want to feature. Email podcast@thekguy.com. This episode covers the five podcast episodes I found most interesting and wanted to share links to during the two week period starting May 27, 2019. These podcast episodes may have been released much earlier, but this was the fortnight when I started sharing links to them to my social network followers. ASH MAURYA ON ROCKETSHIP.FM The Rocketship.FM podcast featured Ash Maurya with hosts Michael Sacca and Mike Belsito. They started by talking about the lean canvas. Ash described the lean canvas as a one-page business planning tool that acts as an alternative to spending time writing a large document and exists because, when we start a new business, we know very little about it. The lean canvas was derived from Alex Osterwalder’s business model canvas and optimized for early-stage entrepreneurs. Ash says the lean canvas addresses the innovator’s bias of spending too much time thinking and talking about the solution. It asks questions like: Who are your customers? Who might be the early adopters? Why would they use your solution? How will you get your solution in front of those customers? How will you defend against competition? Where does the money come from? What is the revenue stream? Ash then described writing a follow-up book to Running Lean called Scaling Lean because readers of the first book wanted a better way to satisfy stakeholders looking for financial forecasts. He sees Running Lean as a book for the entrepreneur-to-customer conversation and Scaling Lean as a book for the conversation between the entrepreneur and other stakeholders. The usual way of sizing a market is by estimating revenue from what percentage of a market one thinks one can take, which Ash calls working top-down. Instead, Scaling Lean works bottom-up by modeling the inputs to customer value (such as a pricing model and a lifetime value model) and using this customer value model to produce a revenue estimate. Scaling Lean encourages a staged launch for your business. He compares this with Tesla’s rollout of the Model 3 by testing the riskiest assumptions of the business model by producing the Roadster, Model S, and Model X first. They talked about Fermi estimation and how you can use it to invalidate a model in as little as five minutes. Regarding inputs to such estimates, he says pricing is the most critical, followed by potential lifetime of a customer. He then says you test your estimate against the minimum success criteria, that is, the minimum number (revenue, impact, etc.) for the years invested in the startup to not have been a waste of time. You use this to build your traction model and, with each milestone, you think in terms of achieving ten times what you achieved in the previous milestone. Returning to the Tesla example, the Model S was intended be sold at ten times the quantity of the Roadster and the Model 3 is intended to sell at ten times the quantity of the Model S. Regarding the order in which to address risk, he says to think of the game Jenga (where you try to find where the stack is strongest and move pieces from there) and do the opposite. You want to build the riskiest parts first. He also shared a metaphor for preferring a focus on the customer’s problem over a solution-focus. He describes a solution-focus as building a key and then looking for a door it will open. Problem-focus, by contrast, is like finding a door that needs to be opened and trying to build a key for it. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/interview-ash-maurya-of-lean-canvas-on-scaling-lean/id808014240?i=1000437174185 Website link: https://omny.fm/shows/rocketship-fm/interview-ash-maurya-of-lean-canvas-on-scaling-l-1 RICHARD CHENG ON THE DRUNKEN PM The Drunken PM podcast featured Richard Cheng with host Dave Prior. They talked about product ownership anti-patterns such as a product owner treating the dev team like they’re her vendor or like they report to her. This puts you in a situation where the team is incentivized to keep the PO happy rather than tell her the unvarnished truth all the time. In these situations, the dev teams don’t tell the PO about problems right away and the later the PO finds out, the fewer options she has for addressing them. Instead, Richard says we need a safe environment where the dev team and PO can be open and candid with each other. They talked about whether or not building prototypes is agile and Dave admitted that he is not a big subscriber to Henrik Kniberg’s “skateboard - bicycle - motorcycle - car” model of incremental development and, if he knows he’s going to have a car in the end, he would prefer you build a steering wheel so he can give feedback on it. Richard pointed out that the danger of this line of thinking is that you get a tendency to build vertical layers instead of horizontal slices. Richard doesn’t want a technical person as his product owner since he believes that technical people favor these vertical layers. I take issue with the idea that a “technical person” is automatically assumed to have no “product thinking” skills. I think a better way to put it is to say he doesn’t want someone who lacks the training in lean startup and product management skills in the PO role, regardless of their technical skills. Other than that, I’m in total agreement with Richard here, especially regarding how the same line of thinking that leads to software being delivered in vertical layers also leads to vertically-layered organizational design. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/the-perfect-product-owner-w-richard-cheng-cst/id1121124593?i=1000436943035 Website link: https://soundcloud.com/drunkenpmradio/richard-cheng-the-perfect-product-owner-april-2019 JEFF GOTHELF ON THE BOSS LEVEL PODCAST The Boss Level podcast featured Jeff Gothelf with host Sami Honkonen. They started with a discussion of humility and the idea of having strong opinions, weakly held. Jeff says we need to admit that the ideas we put forward, even our strategic vision, are just our best guesses. When a leader puts out such a vision, she needs to open up room for her team to discuss and push back on those ideas. Sami added that this change in thinking coincides with a change in terminology to be a better fit for a world of uncertainty where words like roadmap get replaced with words like assumption, belief, bet, and experiment. They then addressed the topic of collaboration. For Jeff, organizing for collaboration means organizing in cross-functional teams and he says that even digital native organizations often get this wrong. He also says that these teams need to be empowered to make their own sprint-level decisions as they are closest to the information and, if they get it wrong, they can correct it in the next sprint. Jeff thinks the motto of every organization today should be to say that they are, in Astro Teller’s words, “enthusiastic skeptics,” excited to figure out the next improvement to their product or service. Sami asked about how organizations can change so that they begin to value continuous learning. Jeff says that we’re fighting a hundred years of manufacturing mindset that says, “The more stuff we make, the more value we deliver to our customers.” In this mindset, people see customer site visits and having engineers talk to customers as somehow less productive. He says that companies resist changing this mindset for two reasons: 1) it feels like it takes authority away from leaders; and 2) incentive structures: we don’t pay people for discovery work or collaboration or agility; we pay them for heroism and for delivery. Jeff says that this is the reason organizations fail to become agile or digitally transform: they buy all the books and training, change language and team structures, build tribes, chapters, guilds, and squads, but they don’t change the performance management system. They still measure people on the old way of working. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/jeff-gothelf-on-sense-and-respond/id1041885043?i=1000437033229 Website link: https://www.bosslevelpodcast.com/jeff-gothelf-on-sense-and-respond/ THE MUTUAL LEARNING MODEL ON TROUBLESHOOTING AGILE The Troubleshooting Agile podcast, with hosts Jeffrey Fredrick and Douglas Squirrel, featured a three-part series on the mutual learning model. The first two episodes covered the first three values of the mutual learning model: informed choice, transparency, and curiosity. The third episode covered accountability and compassion. It started with a definition of accountability from the article “Eight Behaviours for Smarter Teams” and Squirrel told a story about the origin of the word “accountability” from the time of Henry II. Jeffrey described how his relationship of accountability was transformed when he watched a talk by Kent Beck called, “Ease At Work.” Kent talked about accountability as a personal obligation to render an account of his own thoughts and feelings and how this changed Kent’s experience at work. Jeffrey sees this kind of accountability as being important for having a learning culture at work and supporting the previous two values of transparency and curiosity. Jeffrey talked about the connection between accountability and compassion, saying that when people are accountable to one another, it is a lot easier to be compassionate because you start to understand more of what went into their actions and the positions they’re arguing for. Jeffrey then pointed out a place where he finds a lack of compassion for the people in power. They also included a discussion of having compassion for yourself. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/mutual-learning-model-accountability-and-compassion/id1327456890?i=1000437494515 Website link: https://soundcloud.com/troubleshootingagile/mutual-learning-model-accountability-and-compassion AMY EDMONDSON ON LEAD FROM THE HEART The Lead From The Heart podcast featured Amy Edmondson with host Mark Crowley. Amy defined a “psychologically safe workplace” as one in which people believe they can bring their full self to work, speak up, and have their ideas, questions, and concerns welcomed. She says workplaces with high psychological safety are uncommon and organizations often have pockets of both low and high psychological safety. They talked about Google’s use of Amy’s psychological safety research to figure out what makes for high team performance. Mark made a distinction between psychological safety and physical safety and Amy responded that the two kinds of safety actually have a strong relationship. She cited the airline industry discovering through the investigation of black boxes that the majority of crashes involved somebody recognizing a concern and not being heard. She then clarified a common misconception about psychological safety. She said that when she refers to a workplace as being psychologically safe, she doesn’t mean that those in such a workplace are free from criticism or pushback or always feel good about themselves. She actually means the opposite. Psychologically safe workplaces have a high degree of candor. She contrasted this with college campuses that hold “safe spaces” where you cannot say anything that may remotely hurt someone’s feelings. Mark asked why we hold back on candor. Amy says it is a combination of how we’re socialized and how our brains work. We are highly tuned in to other’s impressions of us, particularly in hierarchical contexts. She says that many managers don’t create the conditions for psychological safety because they tend to mimic the behavior of the managers they’ve had in the past and haven’t stopped to connect their own experience of when they’ve done their best work to their management or leadership style so that their employees can do their best work. She says this tendency is a reflex and the problem is that, every now and then, this reflex is given a faulty signal that it works. For example, managing through fear can work in the short term when the task is simple and prescribed, clearly measured, and done individually. But very little of our work today has those attributes: it is complex, collaborative, and requires ingenuity to do it well. Under those conditions, fear doesn’t work. They talked about what you would look for in a candidate for a management position to ensure you get someone who can create a psychologically safe environment. She says that you want to look for people with high emotional intelligence. They should care about other’s opinions and needs but have enough self-awareness to know that their own life doesn’t depend on approval from others. You’re looking instead for passion, curiosity, and drive. Mark brought up a Deloitte study that said that 70% of people choose not to speak up about a problem at work even when they believe that not addressing it will harm the company. Amy says this is not because people rationally weigh the odds but is an unconscious act of spontaneous sense-making and temporal discounting in which we overweight an immediate event and underweight future events. Managers can address this, she says, by being willing to name the challenges faced and by asking questions. Mark asked about what we can learn from the case studies she has written about: the Wells Fargo fraudulent accounts scandal and Volkswagen emissions scandal. Amy asks us to imagine that the goals that the Wells Fargo and Volkswagen executives set for their organizations were not understood to be ridiculous at the outset and may have been intended as stretch goals. She says that when you are eager to set stretch goals, you need to have open ears. Being able to sell eight financial services products per customer is a hypothesis. Being able to create a green diesel that passes emissions tests in the US is a hypothesis. There is nothing wrong with setting these as stretch goals as long as you also encourage the people selling and developing these products to report all of the data that is coming back from the field and you adjust the goals based on this data. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/amy-edmondson-why-psychological-safety-breeds-exceptionally/id1365633369?i=1000431400656 Website link: https://www.blubrry.com/leadfromtheheartpodcast/42334779/amy-edmondson-why-psychological-safety-breeds-exceptionally-high-performing-teams/ FEEDBACK Ask questions, make comments, and let your voice be heard by emailing podcast@thekguy.com. Twitter: https://twitter.com/thekguy LinkedIn: https://www.linkedin.com/in/keithmmcdonald/ Facebook: https://www.facebook.com/thekguypage Instagram: https://www.instagram.com/the_k_guy/ YouTube: https://www.youtube.com/c/TheKGuy Website:
My friend and colleague Susan Packard recently sent me a copy of her new book Fully Human. My hope is that it reaches a larger audience than her first work New Rules of the Game, which was written primarily, although not exclusively for women. Her book is subtitled, 3 Steps to Grow Your Emotional Fitness in Work, Leadership, and Life. This reminded me of a sentence in my Personal Leadership Philosophy: At the end of each day, key questions include “Did I do my best? -- At work, at home, and at life.” Where did this focus on Emotional Intelligence come from? It’s likely this started with Daniel Goleman’s groundbreaking work Emotional Intelligence. We can think of Susan Packard’s work, as well as Dan Pink’s breakthrough book Drive and Mark Crowley’s wonderful Lead From the Heart, as how-to guides. Goleman’s research introduced us to Emotional Intelligence, and there are many worthy books that inform us how to put Emotional Intelligence, or E.Q, into action, and showcase the benefits of doing so. This also helps us cross barriers between generations, as Kelly and Bobby Riggs shared with us in Counter Mentor Leadership. Do you still think primarily about performance and potential solely based on I.Q? If you do, you’re not alone. Consider a deeper dive into E.Q. Add some new leadership tools to your toolbox. Leaders Promote Emotional Intelligence.
Visit stuschaefer.com for complete show notes of every podcast episode: Leave us a rating and review! Recognized globally as a workplace thought leader, Mark is a regular leadership contributor to Fast Company Magazine and has been published in the Seattle Times, The Huffington Post, Reuters, CEO Magazine Great Britain, USA Today, and by the Great Place To Work Institute. He’s interviewed CEOs and senior executives at innumerable high-performing companies (including Google, SAS, Gallup and the Cleveland Clinic) who are models for “managing the emotional side of work.” And his profound conclusion draws on new scientific research which shows that the human heart is a source of remarkable intelligence: What people feel in their hearts has tremendous influence over their motivation and performance in the workplace. “The heart is the driving force of human achievement.”
We’ve learned through authors such as Mark Crowley that engagement in the workplace has been flat for about thirty years. Maybe old habits don’t die at all. Maybe we just need a fresh way of looking at things. In Kim Scott’s refreshing book Radical Candor, she challenges the classical Nine-Box Matrix Talent Model, developed by McKinsey, which positions individuals into a box based on potential and performance. Scott’s a deep thinker, and found she didn’t like using the word potential, because she doesn’t think there is any such thing as a low-potential human being. It says a lot about her. Scott has been successful at top companies such as Google and Apple — very competitive and very successful organizations. So it’s not a big surprise that for the first twenty years of her career, it NEVER occurred to her that some people didn’t want the next, bigger job. She talked with Scott Forstall, who built the iOS team working directly for Steve Jobs, and he proposed using the word “growth” instead of “potential.” It’s brilliant. Recall in our Energize2Lead (E2L) workshops we learn than 75% of people are wired completely differently that ourselves. We also learn that there may be deep, instinctive parts of our personalities that are largely hidden. Scott realized the same thing. She tells us: “The most important thing you can do for your team collectively is to understand what growth trajectory each person wants to be on at a given time and whether that matches the needs and opportunities of the team. To do that, you are going to have to get to know each of your direct reports at a personal level. It’s also going to require you to have some of the hardest conversations you’ll ever have. Sometimes, you’ll even have to fire people.” That’s Radical Candor. Leadership is hard. Building a team is hard. Leaders Understand Team Members Personally.
Mark Crowley is a musician, artist, and circuit designer living in Asheville, NC. He works as a hardware engineer for Moog Music. Links: http://www.mark-crowley.com/ https://markcrowley.bandcamp.com/music
Infertility is a reality for thousands of Catholic women (and men, too). On this episode of Made for Love: how married couples face the cross of infertility together, and find love through it. Sara and Tom Faenhle, Chris and Emily (nee Stimpson) Chapman, Jen and Mark Crowley, and Connie Poulos are featured on the episode.
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Infertility is a reality for thousands of Catholic marriages. On this episode of Made for Love: how married couples face the cross of infertility together, and find love through it. Sara and Tom Faenhle, Chris and Emily (nee Stimpson) Chapman, Jen and Mark Crowley of Sarah's Hope and Abraham's Promise, and Connie Poulos from the USCCB are featured on the episode.
Mark Crowley, the author of Lead From The Heart, joined me to discuss his experiences as a leader, his views on transformational leadership, and, of course, how to lead from the heart.For more information, visit http://leaderoflearning.com/episode6
Mark Crowley, the author of Lead From The Heart, joined me to discuss his experiences as a leader, his views on transformational leadership, and, of course, how to lead from the heart.For more information, visit http://leaderoflearning.com/episode6
For our second choinquecast, we'll interview Mark Crowley: Speaker, change agent for culture & engagement and author of Lead From The Heart. Mark shares his powerful personal journey confirming that the more we help others find fulfillment and purpose, the more effective leaders we actually become.
Leadership, Knowledge, Discipline, Heart, Curiosity Episode 13: Lead from the Heart URL: http://www.julieannsullivan.com/lead-from-the-heart-mark-crowley Summary On this episode of Mere Mortals Unite, we interview author and speaker Mark Crowley. Mark is the ultimate seeker of knowledge, and knows the value of learning … not just to get validation for what he already thinks, but to broaden his perspective. Listen and let Mark inspire you. You’ll discover: How Mark describes his superpower. Benefits of acquiring knowledge from a variety of disciplines. Some of the ways Mark seeks a broader perspective on life. Why every time you improve one discipline in your life, you improve all disciplines in your life. What is means to “lead from the heart” and how it can have a profound impact on others. Why you should steal ideas from other disciplines in order to do your best work. How your biography affects your biology. Suggestions from Mark on how to become more of a seeker. Interview Links & Other Resources LeadFromTheHeart.com Lead from the Heart by Mark Crowley Thinking, Fast and Slow by Daniel Kahneman Follow Mark Crowley on Twitter Connect with Mark Crowley on LinkedIn Connect with Mark Crowley on Facebook Four Radical Leadership Practices That Will Dramatically Increase Engagement Employee Engagement Isn’t Getting Better and Gallup Shows the Surprising Reasons Why iTunes - Subscribe, Rate & Review
Howard Lewinter welcomes business book author, Mark C. Crowley - Lead From The Heart: Transformational Leadership For The 21st Century. Mark spent twenty-five years in the banking and financial services industry before stepping away to write his book. His most recent role was as Senior Vice President and national sales manager at Washington Mutual Investments, Inc. Mark's ambition is to fundamentally change how we lead people in the American workplace. We now know that 55% of all workers hate their jobs and that this percentage has been increasing every single year since 1987. In Lead From The Heart, Mark presents compelling evidence that the solution leaders need to re-inspire workers lies in the last place traditional business would seek to find it: the human heart. 21 Century employees need to feel valued, respected, developed and cared for. Their work has to matter. Recent scientific discoveries reveal the truth: it's the heart and not the mind that drives human performance and achievement. As Mark says in his book, “we've seen centuries of evidence of what the heart can do in sports, arts and music. Business is next.” Join Howard and Mark for this conversation about business leadership - and how it can help to make a difference in your business.
Today's show features a great discussion around the newest tool in IP5280's box - The Hand Held Office. So much of business today is conducted remotely and companies have been searching for a solution to professionally handle communications in a virtual setting - now it's here! We also welcome special guest Mark Crowley, Chief Encouragement Officer for Greenwood Village Chamber of Commerce as they announce the selection of IP5280 as the "Official telecommunications provider" for the Chamber. Hosts John Scarborough and Jeffrey Pearl host IP5280radio.com, a business podcast discussing how to solve real business problems with real business technology.
Today's show features a great discussion around the newest tool in IP5280's box - The Hand Held Office. So much of business today is conducted remotely and companies have been searching for a solution to professionally handle communications in a virtual setting - now it's here! We also welcome special guest Mark Crowley, Chief Encouragement Officer for Greenwood Village Chamber of Commerce as they announce the selection of IP5280 as the "Official telecommunications provider" for the Chamber. Hosts John Scarborough and Jeffrey Pearl host IP5280radio.com, a business podcast discussing how to solve real business problems with real business technology.
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