Podcast appearances and mentions of Ryan Hamilton

Questions to Ministers Hon CARMEL SEPULONI to the Prime Minister: Does he stand by all his Government's statements and actions? Hon MARAMA DAVIDSON to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? RYAN HAMILTON to the Minister of Finance: What recent reports has she seen on the economy? Hon BARBARA EDMONDS to the Minister of Finance: Does she stand by all her statements and actions? CARL BATES to the Minister of Revenue: Is the Government considering introducing a capital gains tax that would apply to gains caused by inflation? Hon Dr AYESHA VERRALL to the Minister of Health: Is it correct that Health New Zealand's latest Budget material recently released showed a significant structural funding gap for the 2026/27 year and that it could not cover the costs of its existing activity? RAWIRI WAITITI to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all his Government's statements and actions? LAURA McCLURE to the Minister for Regulation: What recent announcements has he made about regulatory relief for the hospitality sector? Hon WILLOW-JEAN PRIME to the Minister for Social Development and Employment: Does she stand by her statement that "I accept responsibility" for a series of mistakes related to payments from the Ministry of Social Development; if so, why did it take her more than three weeks to publicly accept responsibility? RICARDO MENÉNDEZ MARCH to the Minister for Social Development and Employment: How many suspensions and cancellations of main benefits occurred as a result of processing delays triggered by Confirming your Circumstances reviews, and how many of them were Supported Living Payment recipients? NANCY LU to the Minister for Tourism and Hospitality: What recent reports has she seen on tourism in New Zealand? ARENA WILLIAMS to the Minister of Commerce and Consumer Affairs: Does he stand by his statement that the Government's policy is for "sustainable food price increases"; if so, how much does he think prices will rise for things Kiwis cannot go without?

À quel moment une blague suffisamment travaillée devient-elle un terrain de jeu ?Cette semaine, Briac et Scott parlent de ce qui se passe après l'écriture : l'incarnation, les personnages, les points de vue et cette liberté qui apparaît lorsqu'un humoriste maîtrise suffisamment son texte pour commencer à se balader à l'intérieur.À partir d'une date partagée avec Patrick Bosso, Briac revient sur un conseil simple : pour donner vie à plusieurs personnages, pas besoin de multiplier les voix ou les effets. Quelques codes suffisamment clairs permettent au public de comprendre immédiatement qui parle. Une discussion qui les amène à parler de Philippe Caubère, Greg Dean, Gad Elmaleh et de cette étrange illusion de spontanéité que les meilleurs humoristes sont capables de reproduire soir après soir.Comment explorer tous les points de vue d'une scène ? Pourquoi faut-il « montrer plutôt que raconter » ? Comment laisser de la place à l'improvisation sans perdre la structure d'une blague ? Et pourquoi faut-il parfois écrire le plus serré possible pour pouvoir ensuite jouer plus librement ?Dans la deuxième partie de l'épisode, place à l'actualité du stand-up : Joe DeRosa, refusé par les plateformes avant de mettre lui-même son spectacle sur YouTube… puis de le vendre à Netflix ; les spectacles éphémères et la possibilité de commencer à travailler le suivant avant même d'avoir terminé le précédent ; le très décevant Mark Twain Prize de Bill Maher ; Amanda Knox qui se lance sur scène ; Jenny Yang qui organise une tournée dans des épiceries pour lever des fonds ; et Ryan Hamilton, dont le nouveau spectacle sur Netflix rappelle qu'on peut construire une vraie carrière sans courir après des millions d'abonnés.Un épisode sur le travail qui commence une fois qu'on pense avoir fini le travail.Le Guide Ultime Du Stand-Up, le livre de référence pour apprendre ou se professionnaliser est disponible sur Amazon.Visitez régulièrement le site www.standupfrance.fr pour de nouveaux articles hebdomadaires.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Colin Shaw and Professor Ryan Hamilton tackle the two processes that decide everything in customer experience: how memories get in, and how they get out. If you haven't heard Parts 1 and 2, start there — Colin and Ryan build on the "memories are structured like fishing nets" idea throughout. Here's the uncomfortable truth at the center of this episode: a customer's memory of your experience isn't a recording you can trust. It's reconstructed, emotional, and easy to distort — and most organizations are accidentally reinforcing the worst version of it. In this episode, Colin and Ryan cover: Storing memories — why memories live in network structures Retrieval — the Zeigarnik effect (why an active goal sharpens memory, and why it vanishes once the goal is met), Forgetting — storage decay, the biology of chemical traces The danger zone: misinformation — Elizabeth Loftus's famous "smashed vs. hit" car-crash study The "So What" — why making customers repeat their complaint makes worse memories,  Key quote: "We don't choose between experiences. We choose between the memory of an experience." — Professor Daniel Kahneman Resources mentioned: Elizabeth Loftus on the misinformation effect: SimplyPsychology Learn about Memory Maker Training and customer science: email contact@beyondphilosophy.com Explore all episodes, free tools, and resources: beyondphilosophy.com/podcast About the Hosts: Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 700,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press Follow Ryan on LinkedIn. Subscribe & Follow Apple Podcasts Spotify  

Colin Shaw and Professor Ryan Hamilton tackle the two processes that decide everything in customer experience: how memories get in, and how they get out. If you haven't heard Parts 1 and 2, start there — Colin and Ryan build on the "memories are structured like fishing nets" idea throughout. Here's the uncomfortable truth at the center of this episode: a customer's memory of your experience isn't a recording you can trust. It's reconstructed, emotional, and easy to distort — and most organizations are accidentally reinforcing the worst version of it. In this episode, Colin and Ryan cover: Storing memories — why memories live in network structures Retrieval — the Zeigarnik effect (why an active goal sharpens memory, and why it vanishes once the goal is met), Forgetting — storage decay, the biology of chemical traces The danger zone: misinformation — Elizabeth Loftus's famous "smashed vs. hit" car-crash study The "So What" — why making customers repeat their complaint makes worse memories,  Key quote: "We don't choose between experiences. We choose between the memory of an experience." — Professor Daniel Kahneman Resources mentioned: Elizabeth Loftus on the misinformation effect: SimplyPsychology Learn about Memory Maker Training and customer science: email contact@beyondphilosophy.com Explore all episodes, free tools, and resources: beyondphilosophy.com/podcast About the Hosts: Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 700,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press Follow Ryan on LinkedIn. Subscribe & Follow Apple Podcasts Spotify  

Ryan Hamilton jokes about getting healthy in his Netflix special, "This Just Hit Me".

Questions to Ministers Rt Hon CHRIS HIPKINS to the Prime Minister: Does he stand by all his Government's statements and actions? CHLÖE SWARBRICK to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? Hon WILLOW-JEAN PRIME to the Minister for Social Development and Employment: How many beneficiaries have had their benefit payments wrongly suspended since the Social Security (Mandatory Reviews) Amendment Act 2025 came into force? NANCY LU to the Minister of Finance: What recent reports has she seen on the economy? Hon GINNY ANDERSEN to the Minister for Economic Growth: Is it still the Government's plan to "grow the economy, to create more jobs, and to provide more opportunities for New Zealanders to have higher incomes"? Dr HAMISH CAMPBELL to the Minister of Housing: Is the Government considering removing interest deductibility on residential property? Hon Dr DEBORAH RUSSELL to the Minister of Climate Change: What is the Government's position on the Paris Agreement? RYAN HAMILTON to the Minister of Revenue: What reports has he received on the level of overdue student loan debt? Hon MARAMA DAVIDSON to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? ARENA WILLIAMS to the Minister of Commerce and Consumer Affairs: Is his statement that the Government is "all about more sustainable food price increases" consistent with the Minister of Finance's promise to "reduce food prices for Kiwis"; if so, how? DEBBIE NGAREWA-PACKER to the Prime Minister: Does he stand by all his Government's statements and actions? RIMA NAKHLE to the Minister of Local Government: What difference will the Government's rates cap make for New Zealand ratepayers?

Silos are the silent killer of customer experience — but for years we've only argued that from one side of the coin: the customer's. This episode flips it over. Colin and Ryan are joined by Dan O'Connell, CEO of Front, to look at silos from the side that actually moves a boardroom — the cost. Front's new research, the Coordination Tax, surveyed B2B customer service, operations, and account management leaders and uncovered a startling baseline: the typical company spends nearly three hours coordinating work for every one hour it spends actually solving a customer's problem. Worse, 42% of companies don't track coordination time at all. It's the single largest cost in most customer operations, and almost nobody is measuring it. Dan, Colin, and Ryan dig into why sophisticated software and AI have so far made the problem worse rather than better, why bolting AI onto broken processes just delivers "a bad job done faster," what the top 14% of companies do differently, and the practical steps any leader can take to start quantifying — and shrinking — their own coordination tax. What You'll Learn Why silos cost you twice: once in customer experience, and once in raw internal inefficiency you're probably not measuring The three-to-one coordination-to-solving ratio, and why "normal" is far more expensive than leaders assume Why more advanced platforms and AI have inherited the coordination gap and scaled it The human cost: how coordination burnout quietly drives your best people out the door What separates the top 14% of companies from everyone else Practical first moves — measuring coordination, aligning cross-functional incentives, documenting the real process, and starting small with AI Memorable Quote "Teams are working around broken systems. AI won't fix that. Until companies address the coordination gap, the problem won't go away." — Dan O'Connell, CEO, Front Resources Mentioned The Coordination Tax report is free to download at Front - Coordination Tax About the Guest Dan O'Connell is the CEO of Front, the customer operations platform built for B2B complexity. Before Front, Dan was the Chief Strategy & AI Officer at Dialpad, where he delivered the first set of generative AI features powered by Dialpad's proprietary large language model. Since joining as CEO in March 2024, Dan has repositioned Front from a shared inbox tool to a category-leading platform for complex customer operations, leading the company past $100M in ARR in September 2025. More than 9,300 businesses rely on Front, which has raised $204M in venture funding from Sequoia Capital, Salesforce Ventures, Battery Ventures, Threshold Ventures, and Uncork Capital, as well as executives from Atlassian, Okta, PagerDuty, Qualtrics, and Zoom. Prior to that, Dan was the CEO of TalkIQ, a real-time speech recognition and natural language processing start-up acquired by Dialpad. Dan has also held various sales leadership positions at AdRoll and Google. He holds an MBA from the University of California, Berkeley, Haas School of Business.Follow Dan on LinkedIn About the Hosts Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 89,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 750,000 downloads—and author of seven best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of the book ' The Intuitive Customer '. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan's new book was launched in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press Follow Ryan on LinkedIn. Subscribe & Follow Never miss an episode. Apple Podcasts Spotify  

Silos are the silent killer of customer experience — but for years we've only argued that from one side of the coin: the customer's. This episode flips it over. Colin and Ryan are joined by Dan O'Connell, CEO of Front, to look at silos from the side that actually moves a boardroom — the cost. Front's new research, the Coordination Tax, surveyed B2B customer service, operations, and account management leaders and uncovered a startling baseline: the typical company spends nearly three hours coordinating work for every one hour it spends actually solving a customer's problem. Worse, 42% of companies don't track coordination time at all. It's the single largest cost in most customer operations, and almost nobody is measuring it. Dan, Colin, and Ryan dig into why sophisticated software and AI have so far made the problem worse rather than better, why bolting AI onto broken processes just delivers "a bad job done faster," what the top 14% of companies do differently, and the practical steps any leader can take to start quantifying — and shrinking — their own coordination tax. What You'll Learn Why silos cost you twice: once in customer experience, and once in raw internal inefficiency you're probably not measuring The three-to-one coordination-to-solving ratio, and why "normal" is far more expensive than leaders assume Why more advanced platforms and AI have inherited the coordination gap and scaled it The human cost: how coordination burnout quietly drives your best people out the door What separates the top 14% of companies from everyone else Practical first moves — measuring coordination, aligning cross-functional incentives, documenting the real process, and starting small with AI Memorable Quote "Teams are working around broken systems. AI won't fix that. Until companies address the coordination gap, the problem won't go away." — Dan O'Connell, CEO, Front Resources Mentioned The Coordination Tax report is free to download at Front - Coordination Tax About the Guest Dan O'Connell is the CEO of Front, the customer operations platform built for B2B complexity. Before Front, Dan was the Chief Strategy & AI Officer at Dialpad, where he delivered the first set of generative AI features powered by Dialpad's proprietary large language model. Since joining as CEO in March 2024, Dan has repositioned Front from a shared inbox tool to a category-leading platform for complex customer operations, leading the company past $100M in ARR in September 2025. More than 9,300 businesses rely on Front, which has raised $204M in venture funding from Sequoia Capital, Salesforce Ventures, Battery Ventures, Threshold Ventures, and Uncork Capital, as well as executives from Atlassian, Okta, PagerDuty, Qualtrics, and Zoom. Prior to that, Dan was the CEO of TalkIQ, a real-time speech recognition and natural language processing start-up acquired by Dialpad. Dan has also held various sales leadership positions at AdRoll and Google. He holds an MBA from the University of California, Berkeley, Haas School of Business.Follow Dan on LinkedIn About the Hosts Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 89,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 750,000 downloads—and author of seven best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of the book ' The Intuitive Customer '. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan's new book was launched in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press Follow Ryan on LinkedIn. Subscribe & Follow Never miss an episode. Apple Podcasts Spotify  

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State Rep. Candidate Ron Heiseler joined Tom today to talk about his campaign against Ryan Hamilton in the state rep. district that covers Methuen and Haverhill. 

Subscribe to Greg Fitzsimmons: https://bit.ly/subGregFitz Ryan Hamilton talks about growing up in a tiny Idaho town, opening for Jerry Seinfeld, and turning a devastating collision with an airport shuttle bus into his new Netflix special, This Just Hit Me. He also recalls writing for the Oscars during the infamous Will Smith slap and debates the true meaning of irony with Greg. Support the show and reach your financial goals at https://rocketmoney.com/fitzdog This show is produced by Gotham Production Studios and part of the Gotham Network. https://www.gothamproductionstudios.com/studios/ Follow Greg Fitzsimmons: Facebook: https://facebook.com/FitzdogRadio Instagram: https://instagram.com/gregfitzsimmons Twitter: https://twitter.com/gregfitzshow Official Website: http://gregfitzsimmons.com Tour Dates: https://bit.ly/GregFitzTour Merch: https://bit.ly/GregFitzMerch “Dear Mrs. Fitzsimmons” Book: https://amzn.to/2Z2bB82 “Life on Stage” Comedy Special: https://bit.ly/GregFitzSpecial Listen to Greg Fitzsimmons: Fitzdog Radio: https://bit.ly/FitzdogRadio Sunday Papers: http://bit.ly/SundayPapersPod Childish: http://childishpod.com Watch more Greg Fitzsimmons: Latest Uploads: https://bit.ly/latestGregFitz Fitzdog Radio: https://bit.ly/radioGregFitz Sunday Papers: https://bit.ly/sundayGregFitz Stand Up Comedy: https://bit.ly/comedyGregFitz Popular Videos: https://bit.ly/popGregFitz About Greg Fitzsimmons: Mixing an incisive wit with scathing sarcasm, Greg Fitzsimmons is an accomplished stand-up, an Emmy Award winning writer, and a host on TV, radio and his own podcasts. Greg is host of the popular “FitzDog Radio” podcast (https://bit.ly/FitzdogRadio), as well as “Sunday Papers” with co-host Mike Gibbons (http://bit.ly/SundayPapersPod) and “Childish” with co-host Alison Rosen (http://childishpod.com). A regular with Conan O'Brien and Jimmy Kimmel, Greg also frequents “The Joe Rogan Experience,” “Lights Out with David Spade,” and has made more than 50 visits to “The Howard Stern Show.” Howard gave Greg his own show on Sirius/XM which lasted more than 10 years. Greg's one-hour standup special, “Life On Stage,” was named a Top 10 Comedy Release by LA Weekly. The special premiered on Comedy Central and is now available on Amazon Prime, as a DVD, or a download (https://bit.ly/GregFitzSpecial). Greg's 2011 book, Dear Mrs. Fitzsimmons (https://amzn.to/2Z2bB82), climbed the best-seller charts and garnered outstanding reviews from NPR and Vanity Fair. Greg appeared in the Netflix series “Santa Clarita Diet,” the Emmy-winning FX series “Louie,” spent five years as a panelist on VH1's “Best Week Ever,” was a reoccurring panelist on “Chelsea Lately,” and starred in two half-hour stand-up specials on Comedy Central. Greg wrote and appeared on the Judd Apatow HBO series “Crashing.” Writing credits include HBO's “Lucky Louie,” “Cedric the Entertainer Presents,” “Politically Incorrect with Bill Maher,” “The Man Show” and many others. On his mantle beside the four Daytime Emmys he won as a writer and producer on “The Ellen DeGeneres Show” sit “The Jury Award for Best Comedian” from The HBO Comedy Arts Festival and a Cable Ace Award for hosting the MTV game show "Idiot Savants." Learn more about your ad choices. Visit megaphone.fm/adchoices

Questions to Ministers Rt Hon CHRIS HIPKINS to the Prime Minister: Does he stand by all his Government's statements and actions? RYAN HAMILTON to the Minister of Finance: What recent reports has she seen on the economy? CHLÖE SWARBRICK to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? Hon BARBARA EDMONDS to the Minister of Finance: Does she stand by all her statements and actions? TODD STEPHENSON to the Associate Minister of Health: What recent changes has Pharmac made? DEBBIE NGAREWA-PACKER to the Prime Minister: Does he stand by all his Government's statements and actions? RIMA NAKHLE to the Minister of Housing: What recent reports has he seen on housing? Hon WILLOW-JEAN PRIME to the Minister for Social Development and Employment: Does she stand by her statement regarding the Social Security (Mandatory Reviews) Amendment Bill that it would "contribute to a more proactive, efficient, and accurate welfare system"; if so, is it consistent with 15,000 pensioners and veterans losing their winter energy payments? Hon MARAMA DAVIDSON to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? NANCY LU to the Minister for Media and Communications: Is he considering implementing a streaming tax? DAN ROSEWARNE to the Minister for Small Business and Manufacturing: Does he have confidence that small businesses are getting a fair go when dealing with large insurers; if so, why? GRANT McCALLUM to the Minister of Agriculture: What recent reports has he seen on Government policies to grow New Zealand's agriculture sector, including Investment Boost?

In this episode of The Intuitive Customer, Colin Shaw and Professor Ryan Hamilton continue their deep dive into memory — arguably the most underused idea in customer experience. Because here's the uncomfortable truth: customers don't act on the experience you give them. They act on the memory of it. Ryan introduces a brilliant analogy: memory works like a fishing net. Pull up one memory and you drag a whole network of related memories with it. Colin and Ryan then walk through the major types of memory — explicit, implicit, episodic, and the one that matters most for CX, evaluative — before landing on Professor Daniel Kahneman's peak-end rule and why it should sit at the heart of how you design every experience. In this episode, you'll learn: Why memory behaves like a fishing net — and what that means for the moments you'd never think to design The difference between explicit, implicit, episodic, and evaluative memory (and why the last one runs the show) How habits live inside procedural memory The peak-end rule explained: why customers remember the most intense moment and the final moment, and almost nothing else Why a great recovery from a problem can build more loyalty than a flawless experience Memorable moment: "You don't pull up one knot in the net. You drag the whole thing with it." — on why a single bad moment activates every adjacent memory a customer has of your category. Professor Ryan Hamilton Resources: Daniel Kahneman, Thinking, Fast and Slow Qualtrics XM Institute on the financial value of emotion: https://www.qualtrics.com/articles/customer-experience/capture-financial-value-customer-emotions/ Beyond Philosophy's Memory Maker Training: https://beyondphilosophy.com/contact About the Hosts: Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 600,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press. Follow Ryan on LinkedIn. Subscribe & Follow: Apple Podcasts Spotify    

Johnny Mac praises Rory Scovel's new Netflix special as fantastic and slots it at #2 for the year, behind Chris Fleming's HBO “Live at the Palace” at #1, also recommending viewers avoid Vulture's spoiler review. He runs through his top nine specials so far: Ryan Hamilton's Netflix “Then It Hit Me,” Trevor Noah's Netflix “Joy,” Katt Williams' Netflix special, Pete Holmes' 800 Pound Gorilla special, Derek Streep's “Nostalgic,” Ramy Youssef's “In Love,” and Jackie Kashian's “After Kashian,” with others in a lower tier to discuss on the full audio podcast. He reads Tom Segura's comments on recording separate “Your Mom's House” episodes amid a long, private, emotionally difficult divorce from Christina P. He also asks who Peter Brady's “pork chops and applesauce” impression was of. Become a supporter of this podcast: https://www.spreaker.com/podcast/daily-comedy-news-with-johnny-mac--4522158/support.Daily Comedy News is hosted by Johnny Mac and releases every weekday. Subscribe on Spotify, Apple Podcasts, or your favorite app. Part of the Caloroga Shark Media network. For transcripts and show notes visit www.dailycomedynews.comDaily Comedy News with Johnny Mac is a daily podcast covering comedians, stand-up comedy, late night television, and the comedy industry. New episodes every morning. Follow on Apple Podcasts, Spotify, or wherever you listen.  Contact John at John@thesharkdeck dot com For Uninterrupted Listening, use the Apple Podcast App and click the banner that says Uninterrupted Listening.  $4.99/month John's Substack about media is free. 

On today's Extra, Comedian Ryan Hamilton Learn more about your ad choices. Visit podcastchoices.com/adchoices

It's a special episode! Comedian Ryan Hamilton sits down in the backyard to talk about his brand new Netflix special "This Just Hit Me."

Questions to Ministers Rt Hon CHRIS HIPKINS to the Prime Minister: Does he stand by all his Government's statements and actions? RYAN HAMILTON to the Minister of Finance: What impact will resource management reform have on the economy? TAKUTA FERRIS to the Minister for Arts, Culture and Heritage: Does he accept the Maori Land Court's ruling that the Crown's obligations extend to the entire Rangihoua waka miheke found by Imi Moriori on Rekohu, not just the parts recovered; if so, what actions will he take to ensure that the Government meets those statutory obligations? Rt Hon CHRIS HIPKINS to the Prime Minister: Does he have confidence in all his Ministers? GRANT McCALLUM to the Minister of Transport: What announcements has he made about progressing the Northland Expressway? Hon BARBARA EDMONDS to the Minister of Finance: Was the Prime Minister correct when he said that small businesses have a "parent-child mentality" and look too often to the Government for help; if not, why not? KATIE NIMON to the Minister of Education: What recent announcement has she made about strengthening teacher training? Hon MARAMA DAVIDSON to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? CUSHLA TANGAERE-MANUEL to the Minister for Maori Development: Does he stand by his statement, "By 2035, I want to see the size of the measured Maori economy double"; if not, why not? RIMA NAKHLE to the Minister for Building and Construction: What recent data has he seen about building activity? CHLÖE SWARBRICK to the Prime Minister: E tautoko ana ia i nga korero me nga mahi katoa a tona Kawanatanga? Does he stand by all of his Government's statements and actions? DAN ROSEWARNE to the Minister for Small Business and Manufacturing: Does he agree with the Prime Minister that New Zealand businesses have "a parent-child mentality" with the Government; if so, how does this apply to small businesses?

Nobel laureate Professor Daniel Kahneman said we don't choose between experiences; we choose between the memory of an experience. If that's true — and the science says it is — then most organizations are investing in the wrong thing. In this episode, Colin and Ryan explore how memories are actually formed, the difference between short-term (working) and long-term memory, and why your brand is really just a memory structure in the minds of your customers. They dig into how heuristics and biases shape what we remember, why humans are relentless pattern-recognition machines, and what all of this means for the experiences you design. It's the first in a three-part series on the topic Colin calls his favorite of all. In this episode, you'll learn: Why memory — not the live experience — drives customer decisions, loyalty, and price tolerance The difference between short-term/working memory and long-term memory (and why most of your experience gets "binned" within seconds) How memories are stored as a connected network of "nodes," not isolated facts Why a brand, from the customer's point of view, is simply a memory structure, making brand management a form of memory management How customer expectations are built from memory, and what that means for "meeting and exceeding" them Where heuristics and biases come from — what's innate, what's learned, and what's situational The practical "so what" for designing experiences that customers actually remember Key quote: "We don't choose between experiences. We choose between the memory of an experience." — Professor Daniel Kahneman The hosts: Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 600,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press. Follow Ryan on LinkedIn.   Resources & links: Kahneman, The Riddle of Experience vs. Memory (TED): https://www.ted.com/talks/daniel_kahneman_the_riddle_of_experience_vs_memory HBR, An Emotional Connection Matters More Than Customer Satisfaction: https://hbr.org/2016/08/an-emotional-connection-matters-more-than-customer-satisfaction Beyond Philosophy training & resources: https://beyondphilosophy.com  

Hitting the sweet spot with Ryan Hamilton.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Klein has taken on a new hobby. He plans to become an expert at leaf-blowing. It's perhaps his strangest endeavor so far, but if you'd like to hire Klein for a weekly blow & go please let us know. All of us who are in relationships are allegedly whipped by our partners, but who's the MOST whipped? Jake shared things we've done with/for our significant others recently and it was unbelievably to hear how spineless we really are. Spoiler alert: someone on the show rented a snorkel to find their wife's bracelet in the pool. Comedian Ryan Hamilton stopped by the studio to talk about his traumatic experience getting hit by a shuttle bus at LAX, almost killing him. It led to a call-in topic on near death experiences which included a story about a guy going into a six month coma after a motorcycle accident. We also did a live on air gender reveal for a listener couple who's expecting, and as usual we screwed it up.

Comedian Ryan Hamilton in Studio full 1142 Tue, 28 Jul 2026 15:24:00 +0000 9qqQErWHcdLk5ELPC7yNvmtfAeu37n0H society & culture Klein/Ally Show: The Podcast society & culture Comedian Ryan Hamilton in Studio Klein.Ally.Show on KROQ is more than just a "dynamic, irreverent morning radio show that mixes humor, pop culture, and unpredictable conversation with a heavy dose of realness." (but thanks for that quote anyway). Hosted by Klein, Ally, and a cast of weirdos (both on the team and from their audience), the show is known for its raw, offbeat style, offering a mix of sarcastic banter, candid interviews, and an unfiltered take on everything from culture to the chaos of everyday life. With a loyal, engaged fanbase and an addiction for pushing boundaries, the show delivers the perfect blend of humor and insight, all while keeping things fun, fresh, and sometimes a little bit illegal. 2024 © 2021 Audacy, Inc. Society & Culture https://player.amperwavepodcasting.com?feed-link=https%3A%2F%2

HOUR 3- Bad Parkers, Comedian Ryan Hamilton and MORE full 2082 Tue, 28 Jul 2026 15:40:00 +0000 SH0rcWJyCAlpMyp95PXTXerYpo6yUPaS society & culture Klein/Ally Show: The Podcast society & culture HOUR 3- Bad Parkers, Comedian Ryan Hamilton and MORE Klein.Ally.Show on KROQ is more than just a "dynamic, irreverent morning radio show that mixes humor, pop culture, and unpredictable conversation with a heavy dose of realness." (but thanks for that quote anyway). Hosted by Klein, Ally, and a cast of weirdos (both on the team and from their audience), the show is known for its raw, offbeat style, offering a mix of sarcastic banter, candid interviews, and an unfiltered take on everything from culture to the chaos of everyday life. With a loyal, engaged fanbase and an addiction for pushing boundaries, the show delivers the perfect blend of humor and insight, all while keeping things fun, fresh, and sometimes a little bit illegal. 2024 © 2021 Audacy, Inc. Society & Culture https://player.amperwavepodcasting.com?fee

Tonight on America At Night with McGraw Milhaven, Reva Stewart, founder of Stolen People, Stolen Benefits, joins McGraw to discuss the Arizona Medicaid sober home scandal, examining the alleged abuse of the system and the impact on vulnerable people and taxpayers. Comedian Ryan Hamilton joins the show to talk about his Netflix special, This Just Hit Me, his comedy career and the stories behind his unique brand of humor. Plus, entertainment guru Mathew Wolfe takes a look at the summer box office, breaking down the biggest movies, the latest trends in Hollywood and what audiences are watching this season. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In hour 1 of The Mark Reardon Show, Mark is joined by Brian Kilmeade, a Co-Host of Fox and Friends and the Host of One Nation with Brian Kilmeade and The Brian Kilmeade Show. They discuss the latest rogue AI concerns, the latest on the Iran conflict and President Trump's growing impatience, the Smithsonian Director getting grilled by Congress and more. Mark is later joined by Nick Schroer, a Missouri State Senator. He shares his take on the August primary ballot measures including Amendments 4 and 5. In hour 2, Ethan hosts, "Ethan's News" where she discusses the latest trending entertainment news, this day in history, the random fact of the day and more. Mark is later joined by Curtis Houck, the Managing Editor of News Busters at the Media Research Center. He shares his thoughts on ESPN's job cuts as well as WNBA star Sophie Cunningham's comments against biological males competing in women's sports. In hour 3, Mark is joined by George Rosenthal, a Co-Owner of Throttlenet for Tech Talk Tuesday. He discusses OpenAI's model that went rogue during testing, triggering an unprecedented breach. Mark is later joined by Ryan Hamilton, a comedian that is joining to promote his new one hour special on Netflix titled, "This Just Hit Me". He wraps up the show with the Audio Cut of the Day.

In hour 3, Mark is joined by George Rosenthal, a Co-Owner of Throttlenet for Tech Talk Tuesday. He discusses OpenAI's model that went rogue during testing, triggering an unprecedented breach. Mark is later joined by Ryan Hamilton, a comedian that is joining to promote his new one hour special on Netflix titled, "This Just Hit Me". He wraps up the show with the Audio Cut of the Day.

Mark is joined by Ryan Hamilton, a comedian that is joining to promote his new one hour special on Netflix titled, "This Just Hit Me".

Johnny Mac recaps Ricky Gervais' BBC2 interview in which he reiterates his free-speech stance, says he doesn't try to offend, and is now ignoring cancel-culture talk, noting complaints spike once specials hit Netflix. Mac says The Office UK is better than the U.S. version and calls David Brent far cringier than Michael Scott. He reviews Netflix's most-watched comedy specials for the first half of 2026, praising Katt Williams at #1 and criticizing Marcelo Hernandez's #2 spot, then notes other view counts including Mike Epps, Gervais, and Dave Chappelle. He mentions Steven Wright discussing his writing process, plays a Tim Dillon clip dismissing “deep state” claims, and shares Ryan Hamilton addressing Seinfeld comparisons. He previews Kelsey Cook's upcoming Netflix special, lists Montreal's New Faces and show schedule, notes Chris Rock directing a TIFF film, covers Matt Matthews' Mobile arena backlash and response, and highlights Connor Ratliff's Road Runner posts plus a Daffy Season trailer. 00:13 Ricky Gervais Free Speech01:09 Rewatching The Office UK01:50 Netflix Comedy Rankings02:18 Marcelo Hernandez Roast04:03 Kevin Hart 72 Hours05:33 Listener Text and Airplane Recline06:35 Steven Wright Writing06:54 Tim Dillon Politics Rant07:59 Ryan Hamilton Seinfeld Comparisons09:30 Kelsey Cook Netflix Special10:02 Montreal New Faces Preview12:45 Toronto Film Festival Buzz13:27 Matt Matthews Mobile Backlash15:10 Connor Ratliff Roadrunner Project15:23 Daffy Season Trailer Become a supporter of this podcast: https://www.spreaker.com/podcast/daily-comedy-news-with-johnny-mac--4522158/support.Daily Comedy News is hosted by Johnny Mac and releases every weekday. Subscribe on Spotify, Apple Podcasts, or your favorite app. Part of the Caloroga Shark Media network. For transcripts and show notes visit www.dailycomedynews.comDaily Comedy News with Johnny Mac is a daily podcast covering comedians, stand-up comedy, late night television, and the comedy industry. New episodes every morning. Follow on Apple Podcasts, Spotify, or wherever you listen.  Contact John at John@thesharkdeck dot com For Uninterrupted Listening, use the Apple Podcast App and click the banner that says Uninterrupted Listening.  $4.99/month John's Substack about media is free. 

Ryan Hamilton joins Mark and Sam to talk about his excellent new Netflix special, surviving a bus accident, comedy special jitters, late-night TV, life on the road, private jets, fashion disasters, and their biggest everyday pet peeves—from helicopter tours to soft blueberries. Sponsored by: Fabletics – Get 70–80% off everything for new VIP membershttps://www.fabletics.com/WMBD Willie's – 20% off your first order plus free shipping on orders over $95 with code WMBDhttps://drinkwillies.com Hims – Personalized ED care, hair loss treatment, and morehttps://www.hims.com/DRUNK Subscribe to We Might Be Drunk: https://bit.ly/SubscribeToWMBD Merch: https://wemightbedrunkpod.com/ Clips Channel: https://bit.ly/WMBDClips Ryan Hamilton: https://www.ryanhamiltonlive.com/ Sam Morril: https://punchup.live/sammorril/tickets Mark Normand: https://punchup.live/marknormand/tickets Produced by Gotham Production Studios: https://www.gothamproductionstudios.com @GothamProductionStudios | Producer: https://www.instagram.com/mrmatthewpeters #WeMightBeDrunk #MarkNormand #SamMorril #RyanHamilton #NetflixComedy #StandUpComedy #Fabletics #Willies #Hims #BodegaCatWhiskey Learn more about your ad choices. Visit megaphone.fm/adchoices

What does it take to launch something people actually love—and then keep it lovable as it grows? Today, Mark Pincus, founder of Zynga, shares lessons from Life at the Speed of Play: Launch Products People Love!, a practical, playful guide to turning ideas into products that work. Then Wharton's Annie Wilson and Emory's Ryan Hamilton explain The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things, and why success can create its own strange set of problems.

This week on YKWD Bobby talks clean comedy w/ Ryan Hamilton and Cipha Sounds and Bobby tries to clean up his act.Get the EXTRA YKWD, Watch LIVE and UNEDITED AT https://www.patreon.com/robertkelly LIVE FROM THE SHED AND MORE ON PATREON DUDE!!! https://twitter.com/robertkelly https://twitter.com/YKWDpodcast http://instagram.com/ykwdudepodcast https://www.facebook.com/YkwdPodcast/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode Summary Trust is the foundation of every customer relationship. But here's the uncomfortable truth: most businesses assume they have it when they don't. PwC's latest research found that 90% of executives believe their customers trust them highly — yet only 30% of customers actually do. That's a 60-point gap. And it's growing. In this episode, Colin Shaw and Professor Ryan Hamilton from Emory University break down the five rules that are guaranteed to build genuine, lasting trust with your customers. These aren't theoretical — they're drawn from decades of real CX work, rooted in behavioural economics, and illustrated with the kinds of real-world examples that make you realise how often companies (and people) get this wrong. What You'll Hear in This Episode: Why trust is earned, not given — and why that changes everything about how you approach customer relationships The authenticity trap: why trying to appear authentic is worse than not trying at all Why you should always tell customers the bad news early — and why hiding it always costs you more in the end The Fiverr story: how a supplier destroyed trust before they'd even started the job Why consistency and reliability are not soft values — they're heuristic signals that your customers use to judge whether they can trust you for the things that really matter How the "emotional bank account" works — and why you need to be in credit before something goes wrong Quote of the Episode: "The danger is people will be too strategic about authenticity. The point is not to act like you're authentic. The point is actually to be authentic." — Professor Ryan Hamilton, Emory University Resources Mentioned: Connect with Colin Shaw on LinkedIn: https://www.linkedin.com/in/colinrjshaw/ Connect with Professor Ryan Hamilton on LinkedIn: https://www.linkedin.com/in/prof-ryan-hamilton/ Beyond Philosophy website: https://beyondphilosophy.com PwC Trust in Business Survey: https://www.pwc.com/us/en/library/trust-in-business-survey.html About the Hosts:  Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 600,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press Follow Ryan on LinkedIn.  Subscribe & Follow  Apple Podcasts Spotify

Ryan Hamilton jokes about "feeling liek you got hit by a bus" in his Netflix special, "This Just Hit Me".

With the new live action adaptation of "Moana" hitting theaters this weekend, we want to know - do you prefer the live action or animated versions of movies? That's the Hot Topic, plus an all-new 2nd Date Update, Normal or Nope, and we talk with comedian Ryan Hamilton on his new Netflix special!

Chit Chat Wednesday with comedian Ryan Hamilton, talking about his new Netflix special, This Just Hit Me. Go watch today!.Avoiding podcasts and social media anxietyTurning a bus accident into comedyWriting a personal comedy specialThey play “Which Hits Worse?” Jared is on tour!

He got hit by a bus.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's a World Cup episode! Johnny needs backup that penalty kicks are a dumb way to decide World Cup matches. Andrew needs backup that the coaches for World Cup teams should have to be from the country that they're coaching. Support the showRemember to sign up for the Patreon for Post-Show Banter! https://patreon.com/thecavalrypodcast?utm_medium=unknown&utm_source=join_link&utm_campaign=creatorshare_creator&utm_content=copyLink

It's been seven years since Ryan Hamilton debuted his first Netflix special, the hilarious "Happy Face." Hawkeye and Michelle discuss with Ryan the usual accident that not only delayed his currect special but became part of the act. Support the show: http://www.newcountry963.com/hawkeyeinthemorningSee omnystudio.com/listener for privacy information.

Johnny Mac reviews his midyear picks for the best comedy specials of 2026, ranking Chris Fleming's HBO debut “Live at the Palace” as his clear #1, followed by Ryan Hamilton's bus-accident-themed special, Trevor Noah's Netflix “Joy in the Trenches,” Katt Williams' Netflix “The Last Report,” and Pete Holmes' YouTube “Silly, Silly Fun Boy,” while also highlighting Derek Streep's “Nostalgic,” Ramy Youssef's HBO “In Love,” and Jackie Kashian's YouTube “Altercation.” He then names a “good” tier including Sheng Wang's “Purple,” Aaron Chen's “Life in Questions,” Netflix's “Roast of Kevin Hart,” Tony Hinchcliffe's “Man of the People,” and Des Bishop's Hulu “Bridge and Tunnel.” He lists several “pass” titles (including Louis C.K., Taylor Tomlinson, Josh Johnson, Marcelo Hernandez, Mark Normand, Nikki Glaser, Julio Torres) and notes Vulture's recommended specials and the show's Facebook group list.00:26 Top Pick Chris Fleming01:25 Number Two Ryan Hamilton03:19 Trevor Noah and Katt Williams03:52 Pete Holmes at Five06:08 Tier Two The Good Pile07:25 Watchable Picks and Hulu08:22 Pass List Starts Louis C K10:00 More Passes and Nikki Glaser11:54 Vulture Recommendations Become a supporter of this podcast: https://www.spreaker.com/podcast/daily-comedy-news-with-johnny-mac-a-daily-briefing-on-comedians-and-the-comedy-industry--4522158/support.Daily Comedy News with Johnny Mac is a daily podcast covering comedians, stand-up comedy, late night television, and the comedy industry. New episodes every morning. Follow on Apple Podcasts, Spotify, or wherever you listen. Part of the Caloroga Shark Media network.Contact John at John@thesharkdeck dot com For Uninterrupted Listening, use the Apple Podcast App and click the banner that says Uninterrupted Listening.  $4.99/month John's Substack about media is free.This is the animal sanctuary mentioned in the February 10 episode.

After more than a decade of companies pouring money, technology, and consultants into customer experience, US customer satisfaction sits almost exactly where it did in 2013. Flat. Now AI arrives as the promised cavalry — and leaders are racing to bolt it onto everything before they understand what they're actually trying to fix. In this episode, Colin and Ryan separate the smart play from the slow-motion mistake. "AI-first" is sound management: if AI delivers a better, faster, or cheaper experience than a human, use it. But "AI-only" — AI sprinkled over everything like fairy dust because leaders are terrified of being left behind — is where companies quietly automate themselves into a commodity and erode the one thing they can't easily win back: trust. Using the now-infamous "microwave test" (brilliant for the peas, a disaster for the steak), Colin and Ryan dig into why so much CX investment has produced so little, and why the companies that win the next decade won't be the ones that adopted AI fastest — but the ones who knew exactly what they wanted it to do. What You'll Learn Why is a tool used without a strategy just an expensive way to make a bad experience happen faster The critical difference between "AI-first" (smart) and "AI-only" (reckless) — and how to tell which one you're actually doing The one question almost no organization can answer — and why you can't deploy AI well until you can How over-reliance on AI quietly costs you on two fronts: differentiation (the same prediction machine is available to every competitor) and trust (the moment customers feel they have to double-check you, you've lost) A simple, strategy-first decision framework for where AI lifts the experience and where a human still wins Featured Insight The companies that win the next decade won't be the ones that adopted AI fastest. They'll be the ones who knew exactly what they wanted it to do — and never lost sight of the most important thing: the customer's experience. Stats & Sources Referenced US customer satisfaction flat since 2013 — American Customer Satisfaction Index Research on cognitive offloading and weakening judgment — Societies, 2025   About the Hosts Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 600,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book, "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things," Harvard Business Press. Follow Ryan on LinkedIn. Subscribe & Follow Apple Podcasts Spotify  

Ryan Hamilton joined us to talk about his new stand-up special on Netflix and becoming neighbors with Seinfeld. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Alan Cox Show

The Alan Cox ShowSee omnystudio.com/listener for privacy information.

He got hit by a bus.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A nationally-touring headline comedian that has been seen on Conan, The Late Show, The Tonight Show as well as his two Netflix specials.  

Rumble chats with Comedian Ryan Hamilton about his New Netflix Special

Today on the show: we'll go to D.C. for the latest on Iran, the Save Act and the American State Fair. Brad Garrett from ABC News updates the Nancy Guthrie case. Travel Expert Peter Greenberg. A former Navy Seal live in studio. Comedian Ryan Hamilton. Plus, Grocery and Gas Giveaway! 9am-noon on 95.5 WSB.

Today on the show: we'll go to D.C. for the latest on Iran, the Save Act and the American State Fair. Brad Garrett from ABC News updates the Nancy Guthrie case. Travel Expert Peter Greenberg. A former Navy Seal live in studio. Comedian Ryan Hamilton. Plus, Grocery and Gas Giveaway! 9am-noon on 95.5 WSB.

Today on the show: we'll go to D.C. for the latest on Iran, the Save Act and the American State Fair. Brad Garrett from ABC News updates the Nancy Guthrie case. Travel Expert Peter Greenberg. A former Navy Seal live in studio. Comedian Ryan Hamilton. Plus, Grocery and Gas Giveaway! 9am-noon on 95.5 WSB.

The BOB & TOM Show – June 24, 2026 6:00 Hour6:08 – World Cup6:09 – Corn dog talk6:24 – His garage door (Tom)6:26 – Letter: Norway soccer team staying at the same hotel6:26 – Letter: His old master lock combination (Tom)6:28 – Letter: People who catch alligators use heavy-duty fishing equipment6:31 – Letter: Five-star restaurants have no condiments on the table due to clutter6:32 – Man stands still for 90 minutes during Congo match as memorial to slain leader6:46 – You are not on the anal probe list (Josh to Tom)6:49 – Old picture of Chick and his dad6:51 – Letter: Went to two upscale restaurants and had to carry sugar packets because there were no condiments6:54 – Letter: Retired listener who drives for a delivery service and listens every morning 7:00 Hour7:03 – Letter: IVF success story, now have an 11-month-old child7:05 – Letter: Hated Sea Hunt; Tom explains why he liked it7:07 – Letter: Your mom is so fat joke7:07 – Letter: Mr. Yuck stickers are still being sold7:09 – What got your mouth washed out with soap? (Tom and Josh)7:10 – Sports7:12 – I was too fat for a pogo stick (Chick)7:12 – Fat people on pogo sticks; it becomes a jackhammer (Josh)7:23 – Using headrests to break car windows if your vehicle goes into water7:25 – Tom, I wish you were anyone's press secretary (Josh)7:27 – Rock band Turtles discussion7:31 – Fastest male to skateboard across the United States7:33 – E-bikes are fast (Chick)7:47 – No sexting between Tom and Kelly7:49 – People have sexting buddies while dating someone else7:50 – Sex dolls are cheating (Kristi)7:50 – Sex dolls are not cheating (Josh)7:54 – Tom thought pictures were texting (Chick) 8:00 Hour8:06 – Need to be alone in the morning (Josh)8:09 – Tom is horrible at AI texting8:10 – Tom, how have you had kids? (Kristi)8:11 – All the women must have been asleep (Chick)8:20 – Ryan Hamilton interview8:22 – Got hit by a shuttle bus and suffered several broken bones (Ryan)8:23 – Mormon from Idaho (Ryan)8:32 – First late-night show appearance was Conan (Ryan)8:49 – Today in History 9:00 Hour9:07 – In studio: Jessica Alsman9:07 – I have things to tend to (Tom)9:08 – The show should be number one, Tom (Kristi)9:09 – Donut giveaway for anyone wearing red, white, and blue9:13 – Drinking beet juice may lower blood pressure (Kristi)9:27 – In studio: Jessica Alsman9:27 – No Alli; we answer letters9:29 – Letter: Guy is married but separated—should I date him?9:31 – No-drama dating9:31 – Letter: Dating a woman with large photos of herself on the walls9:33 – Letter: Boyfriend's ex keeps saying he's a jerk, but he's good to me9:33 – Letter: Girlfriend's mom is flirting with me—what should I do?9:36 – Lightning can travel through pipes (Tom)9:37 – Married four months and wants a bedroom divorce because he does not sleep well with another person9:50 – Man rescued from a waterless outdoor toilet after falling in while retrieving sunglasses Learn more about your ad choices. Visit podcastchoices.com/adchoices