Podcasts about dtc brand

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-646&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signupnpdigital.comEric told Neil Patel that Pilothouse is now getting about 30% of its inbound from ChatGPT, with higher close rates and bigger deals. Neil's response: "I guarantee your leads are down overall. Would you confirm or disagree with me?"Down about 40%. Revenue up.Neil explains why that pattern is showing up everywhere. Someone used to run a Google search, click six blue links, fill out four forms, sit through screening calls, then pick. Now they ask an LLM, filter down inside the conversation with follow-ups, and go to one website with their mind already made up. Same intent, same buyer, one visit instead of seven.The rest of the episode is what to do about it.What's inside:The real search market: Google at 5 trillion searches a year and 27% share, Instagram at 6.5 billion a day, Amazon and YouTube at 3 billion each. Neil's point is that 73% of search is not Google.Whether Google's ad revenue is actually getting hit by AI Overviews (his answer is more specific than the headlines)GEO and SEO are two different scores. Domain authority carries SEO and means nothing to GEO. GEO looks at the last 30 to 60 days.The single highest-leverage GEO tactic he's seeing for ecom, and it isn't RedditWhy he'd skip Reddit if he ran an ecom brand, and what he'd do insteadHis five-step visibility audit: where you rank now, technical SEO and content freshness, the questions people actually type, review recency, and monthly mention volumeThe trust study across 100 eight-figure businesses, and the gap between what those operators thought built trust and what buyers actually weighedDiscounts versus bundles, and what discounting does to LTVWhy he reversed his position on personal brand after building one of the biggest in marketingThe Zappos story about a guy named Jason, a first date, and a shoe pun that got him two-day shippingHis most expensive mistake, on air, with numbersWho this is for: DTC founders and operators watching organic traffic fall while close rates climb, and anyone trying to work out where GEO actually fits next to their SEO budget.What to steal: audit your review recency this week. If your best reviews are five years old, the LLMs are reading a version of your brand that no longer exists, and a smaller competitor with fresh coverage will get recommended over you.Timestamps:00:00 How AI is changing product discovery04:00 Why ChatGPT leads convert better07:00 Search has multiplied beyond Google15:00 How brands can rank in AI recommendations25:00 SEO vs. GEO for AI visibilitySubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-645&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signuppilothouse.co"There is absolutely no reason you should touch paid ads until you're doing five to ten million in revenue."That was Codie Sanchez, and the post went wide enough that DTC marketers spent a week arguing about whether they should be doing their jobs at all. Eric came back from vacation, saw it, and used it to launch a format he has wanted to make since the beginning of this show.The Rundown is Pardon the Interruption for DTC. A few topics off the week, three people, everyone gives a take. First panel is Jordan Gordon, who runs post-click and retention at Pilothouse and hosts TWBERP, and Rafael Gi, who works partnerships and client strategy.What you get:Both sides of the Codie Sanchez take. Jordan defends the free traffic position: if twenty percent of your traffic is organic and your total margin is twenty percent, that organic traffic is your profit. Rafael's counter is that paid media is a muscle, and a brand that waits until $10M to build it has to relearn its culture, team, and workflows at exactly the wrong moment.What paid media does: accelerate. Good product grows faster. Bad product fails quicker.The wastage Rafael sees most across ten to fifteen audits a week. Brands paying to reach customers who were buying regardless, the platform taking view-through credit for purchases with no click, and that false signal then deciding which creative gets scaled.Marketing is downstream from business, and business is downstream from markets. Jordan on why your marketing mix is often not your decision to make.Why "evergreen versus campaigns" is the wrong framing past seven figures, and what demand creation looks like next to demand capture."Shift our thinking from tests to bets." Rafael on what changes once you have proof, and why the change is philosophical before it is tactical.Audience hygiene as the precondition for everything. Until existing, engaged, and net new are defined across every channel, none of your tests are valid.Advertising is vertical, email is horizontal. Jordan on campaigns for launches, flows for evergreen, and why someone who re-enters your world nine months later still needs to be sold your core product.Acute versus routine entry points in supplements and beauty, and the cross-sell each one opens.How to spot a brand that has the ratio wrong: growth decelerating quarter over quarter while the new-to-returning revenue ratio inverts. On the email side, campaign-heavy, flow-light, with Klaviyo revenue low against Shopify.Unique opens are brand impressions. The argument for email as an advertising layer sitting just below reach.The IKEA tote bag, and campaigns that exist to buy eyeballs rather than revenue.The car category rule that applies everywhere. If you are not one of the three brands already in someone's consideration set, your revenue and your fame do not matter.Who this is for: founders and operators between seven and nine figures, media buyers, and anyone who owns both the acquisition and retention number.What to steal: the audience definition audit, the growth-versus-new-customer-ratio chart, and the absolutes-not-rates rule for judging new customer work.Timestamps:00:00 Should brands wait until $5M to run paid media?05:00 Building organic traffic alongside paid growth10:00 The hidden problem with scaling paid acquisition13:00 Evergreen marketing vs. campaign moments22:00 Audience targeting and wasted media spendSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF645Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-644&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signupPhillip Jackson has spent 22 years in ecommerce, first building the software, then running agency strategy, and now running Future Commerce (futurecommerce.com), where the operating thesis is that commerce is culture.If you are a founder, brand lead, or growth operator trying to figure out what AI traffic is actually doing to your store, this one is worth the 50 minutes.What's inside:The Future Commerce study: 77% of shoppers want AI to recommend and nothing more. No booking, no buying, no agent acting on their behalfWhat that shopper does when they land: converts about 3x more often, spends about half as much, does zero browsingWhy the fix is counterintuitive. You now have to add friction back into the buying process and tell more brand story on a product pageNike's decline read from someone with a partnership inside the turnaround: streetwear over sport, owned channels over retail partners, and the running category handed to On and Hoka"Ma," the Japanese cinema concept, applied to brand. Nobody wants to hear from you constantly, and the brands that never rest never get a cultural high point eitherProof of work: Dr. Martens selling pre-broken-in secondhand boots at Brewer Street, Levi's repair, $1,200 Pope tees, and why patina is now the productThe agentic reader. Future Commerce stopped treating a human as its primary audience for discoveryCannes Lions and the collision of retail media with the traditional ad ecosystem, plus what that means for creator strategy in 2026Who this is for: DTC founders and operators watching LLM referral traffic show up in their analytics and not knowing what to do about it, plus brand people who want a sharper vocabulary for what is happening to culture.What to steal: rebuild your PDP for answer engine traffic. That visitor arrived pre-sold on one SKU and will not browse unless you give them a reason.Follow Phillip: futurecommerce.comTimestamps:03:00 Why Commerce Is Culture06:00 How Brands Participate in Culture24:00 Why Consumers Can Spot AI Content32:00 How AI Is Changing the Marketing Funnel44:00 The Rise of Consumer SovereigntySubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-643&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signuppilothouse.coIn 2020, Amazon's fees ran about 26% of your product cost. Today they run 34 to 40%, and once you add advertising most brands are at 50 to 60% before they reinvest a dollar. For the first time in years, the number of sellers on Amazon is shrinking.Tyler, head of Amazon at Pilothouse, is back to explain what he calls the Amazon paradox: you can't afford to be on Amazon, and you can't afford not to be.If you sell on Amazon, buy Amazon ads, or keep putting off the decision to launch there, this is the operator's version of the math.What you get:Where the 40% actually goes, and which parts of it you can still fightThe hidden fee stack (long-term storage, inbound, freight, returns, chargebacks) that quietly takes another 5 to 8% of margin, one fraction of a percent at a timeReimbursements: Amazon loses and damages inventory and wrongly charges you for it, and will pay it back if you dispute it. Most brands never doAGL / AWD, shipping straight from your manufacturer into Amazon's fulfillment network, and the 2 to 5% freight savings that comes with itWhy the April 15 change (Amazon pulling ad spend out of your disbursement instead of your credit card) is a cash flow problem, not an ad problemThe death of the middle: half of Amazon's GMV now sits with roughly 8,000 sellers, down from 15,000, and what changed in the algorithm to cause itCosmo and what comes after A9: why external traffic into your listing now reads to Amazon as brand authorityNike showed up. What happens to the small sellers who used to feast on big brands' unconverted branded searchTACoS as a vanity metric, and the three-report method (SQP, Helium 10 rank, ad spend) that shows whether your ads are driving incremental sales or paying for organic ones you already hadRufus is now Alexa for Shopping, most people use it on the product page rather than in search, and what that means for your listing copyWhat Tyler expects out of Amazon Accelerate 2026Who this is for: Amazon sellers, DTC founders weighing the channel, and anyone managing Amazon ad spend.What to steal: the reimbursement audit, the AGL freight move, and the zero-sale keyword sweep on your last quarter of ad spend.Timestamps:00:00 The Amazon Paradox04:00 Why Amazon Is Getting More Expensive10:00 Hidden Amazon Fees Hurting Margins15:00 Why Brands Still Need Amazon21:00 How to Make Amazon Ad Spend More ProfitableSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF643Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-642&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signupAshley Kick runs ecommerce at DÔEN (shopdoen.com), the Los Angeles apparel brand founded by sisters Margaret and Katherine Kleveland. Eric met her at the Whalies giving hot takes on stage, so this episode is a new format built for exactly that: World Cup themed, 15 ecommerce topics, kick it or keep it.If you run a premium brand and you are tired of advice written for a $30 AOV, Ashley draws lines most operators are still arguing about internally.What's inside:AI generated ad creative, kicked as hard as anything gets kicked on this show: "they didn't fall in love with the clanker generated things"Her pendulum argument: everything used to be human made, the swing to AI has been fast, and the vacuum it left is the differentiation opportunity for brands willing to keep humans on the work. DÔEN has hired novelists to write copyWhy she will not trade a discount or free shipping for an email address, with the list math behind it: a million names sending at 20%, or 300,000 sending at 60 to 70%Hand Me DÔEN, the resale program that runs on Treet: trade in for store credit, quarterly resale events, and an answer to the dupe sellers, because buying from the program is how a customer knows the piece is realThe AOV line where she thinks TikTok Shop stops making sense, and why discovery on TikTok still matters for the brand through user generated contentLosing money on the first order to win it back on LTV, kicked. Her hero products are chosen as the best first experience of the brand, and they are not loss leadersWhere she is happy to let algorithms work: media buying, placements, and Klaviyo send-time optimizationAI for customer service, kicked. If someone wants to talk about the fit of a dress, that is a personRetail as an experience play, including a roughly 20% brand awareness lift in a market when a store opens, plus wholesale through boutiques with an aligned aestheticAmazon, extended sizing, and buy now pay later, each with a verdictWho this is for: operators at premium and considered-purchase brands, retention and email leads, and anyone building the argument for keeping humans on creative.What to steal: the email capture stance. Stop buying addresses with 15% off and measure your list on deliverability and send rate rather than raw size.Timestamps:00:03:00 AI Shopping Agents00:05:00 TikTok Shop for Premium Brands00:10:00 Branded Resale and the Circular Economy00:14:00 AI-Generated Creative and Brand Identity00:24:00 Wholesale, Amazon and Discount StrategySubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-641&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signuppilothouse.coDTC Twitter has spent the last few months arguing about volume versus strategy. Aves from Pilothouse thinks both camps are answering the wrong question. Eric brings her back for an all killer no filler on creative coverage: what it means now, how she decides what to make next, and the system she spent her summer building.For anyone who briefs creative, buys media, or signs off on either.What you get:Why a thousand Grok ads in a month spikes CPMs and stops finding your audience, and why one precious video every two weeks fails for the opposite reason.The three layers of coverage that matter now: right people, right product, right angles. Sizes and placements should be second nature by now.Persona coverage past your bread and butter. If the answer is always "a woman in her twenties," you are not covering the audience you need in order to grow.Product coverage, the layer most teams skip. Cross-referencing which SKUs bring people in cheapest against which ones are most efficient to ship, then testing returning-customer-only products at top of funnel to find margin nobody was looking for.Diagnosing by problem rather than format. Heavy cart abandonment usually means a trust gap, which points to whitelisting first and conversion-friction statics behind it. Creator-handle delivery ran 70% more efficient than the same creative from the brand.Selling the cloud when the economy tightens. Aspirational is outperforming pure problem agitation right now.Hyper relevancy. The echo chambers have gotten small enough that a meme Aves sees every third video is one you've never heard of, so the ad has to match the exact font, the audio they've been hearing, even the camera angle. She ran "kinda chic" in ads without ever learning what it means.Nobody is watching. Most people are lurking, and most of them are half-watching from the toilet or a waiting room. Aves watched a woman scroll Instagram through the entire Odyssey.Creative is the new targeting, five years of everyone saying it, and the spaghetti metaphor that finally explains it.Landing pages as the insurance policy on all of it. Spend two thousand dollars on a t-shirt and it still looks bad wrinkled.Ad copy. Aves writes hers first, before any visual, and uses no AI for it. One emoji-only ad carried by copy alone did over six figures in a weekend.Who this is for: creative strategists, media buyers, and founders heading into Q4 wondering why more ads stopped working.What to steal: the product coverage audit, the cart-abandonment-means-trust diagnosis, and starting your brief with copy instead of a visual idea.Timestamps:00:03:00 Creative Volume vs. Strategy00:05:00 Building Better Creative Coverage00:10:00 Creative for Full-Funnel Performance00:20:00 Why Creative Is the New Targeting00:28:00 Why Ad Copy Matters More Than EverSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF641Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

What actually changes in Q4 every year, and what stays exactly the same? In this week's episode, Nik revisits a live conversation about the Q4 playbook for DTC brands with Harley Finkelstein, President of Shopify. Recorded on-stage at an earlier Q4 Summit, what Nik and Harley cover still applies directly to 2026, so it felt like the right time to bring it back! Harley opens with fresh data from a survey of 18,000 consumers, breaking down where holiday spending is headed, why discounting and free shipping are still the top two loyalty drivers, and why shoppers are starting their holiday planning earlier every single year. From there, Nik and Harley get into why novelty might be the most underrated Marketing tactic out there (like Gymshark literally turning off their site for Black Friday), how small founder led brands can out execute big companies by doing things that do not scale, and where AI is actually moving the needle on personalization versus where it is just noise. Whether you are locking in your Black Friday promo calendar or just trying to figure out where to focus before the Q4 rush hits, this conversation is packed with tactical takeaways you can use right now. And stick around for the end of the episode where Nik shares some important info about the upcoming 2026 Ecom Founders Q4 Summit, taking place on September 24th in New York City. Nik will be hosting and shares information on how to grab your free ticket. To learn more about the event, check out: https://ecomfounders.com/q4 --- Want more DTC advice? Check out the⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Limited Supply YouTube page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for more insider tips. And if you're looking for an instant stream of on-demand DTC gold, check out the⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Limited Supply Slack Channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for Nik's most unfiltered, uncensored thoughts. Check out the Nik's ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DTC newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Follow Nik on Twitter/X: ⁠⁠https://www.twitter.com/mrsharma⁠

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-640&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signupHannah Fleming runs performance marketing at Carve Designs (carvedesigns.com), the Northern California swim and apparel brand founded in 2003 and acquired by Komar Brands in December 2025. Before Carve she spent years at Amer Sports on the digital team behind Salomon, Atomic, Suunto, Arc'teryx and Wilson.If you run retention or growth at a brand with a seasonal core product and a loyal base you have not fully mined, this one is for you.What's inside:The retention rebuild: what was already working at Carve after 20 years, and the one thing they were not doing with their customer dataMapping the full customer journey in Figma, then finding the gaps where nobody was talking to the customer and the places where they were talking too muchRFM segmentation as the floor, then layering category purchase behavior on top to move a swim buyer into denimThe cohort analysis that changed the media mix: dresses and accessories produced the highest-LTV customers, so those categories now lead the creative and seed the look-alikesDirect mail as a performance channel: 5 to 6 catalogs a year to prospects and past buyers, plus programmatic postcards that only drop if the email win-back does not convertEmployee-generated content, and how one test turned into a full content pipeline with the organic social team shooting UGC-style video on the catalog shootsConnected TV without a commercial budget: an agency turns UGC and EGC into the spot, the founder does the voiceover, and success is measured on cost per site visit with MMM picking up the Amazon haloLoyalty built on early access and product feedback instead of percent-off, with roughly 2x the LTV of a non-memberQ4 without heavy discounting: point multipliers and added value inside the tentpole momentsWhat she is using AI for right now, from LTV dashboards in Moby 2 to Orita surfacing customers when they are most likely to buyWho this is for: retention and lifecycle leads, growth marketers at seasonal brands, and operators who moved from a big portfolio company to an SMB.What to steal: run LTV by first-purchase category before you plan next season's creative mix. And give partnership content 6 to 12 months before you call it. Hannah says that is how long it took at Carve before influencer content started working.Follow Hannah: LinkedIn, Hannah Fleming | carvedesigns.comTimestamps:00:00 Building Loyalty Beyond Discounts05:00 Using Customer Segmentation for Retention10:00 Direct Mail as a Performance Channel16:00 Building a High-Value Loyalty Program24:00 Testing Direct Mail and Connected TVSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-639&utm_medium=podcastTo Subscribe to DTC Newsletter - https://dtcnews.link/signupMedia owns the traffic. Brand owns the site. The page in between belongs to nobody, and it's been sitting in a Notion doc called landing page priorities Q3 since 2022.Eric brings Daniel from Pilothouse back for an all killer no filler on the post-click experience: why it stayed generic for a decade, what changed in the last twelve months, and what the team is seeing in its pilots with Black Crow AI.For media buyers, creative strategists, and founders whose ads are working and whose conversion rate isn't.What you get:The middle child problem. Media assumes brand is loving the page, brand assumes media is, and nobody has touched it since 2022.Why this was never a priority question. Personalizing creative is cheap. Personalizing destinations used to mean five pages through design, dev, QA, and deploy, which took literal months. So teams built one page, pointed everything at it, and updated it once a year.The 65-inch OLED analogy. You walk into a store, tell the salesperson exactly what you want, and they hand you the catalog. That's what a generic PDP does to someone who just clicked a very specific ad.The creative is the brief. The ad unit becomes the input for the storefront: the copy, the image, the targeting, the interests, all of it read and matched.What the pilots are showing: roughly 20 to 21% lift in conversion rates, on storefronts now taking about half the budget rather than one test ad set off in the corner.Where Black Crow adds something a general purpose model doesn't. Persistent ID across sessions means the page knows you're back and can serve a different experience.The technical prerequisites that actually gate this: Shopify, and enough Meta budget to test a difference. Brand and creative prerequisites matter less.Brand safety. These aren't fully dynamic pages. You can lock images and titles and adjust on the fly.Which brands it suits so far: a few concentrated top SKUs rather than a long tail catalog.The third party cookie, revisited. Daniel's verdict on the biggest talking point of 2022: what a nothing burger.Why the strategist now owns this. No IT ticket, no web team queue. That's the difference between now and twelve months ago.Who this is for: performance marketers and DTC founders who have solved pre-click and never touched what happens after.What to steal: treating your best ad as the brief for its own landing page, and the Shopify plus testable budget prerequisite check before you invest in any of this.Timestamps:00:03:00 Why the post-click experience matters00:07:00 Personalized landing pages lift conversion rates00:10:00 AI-powered landing page personalization00:15:00 Matching landing pages to ad creative00:21:00 Using ad creative as the landing page briefSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF639Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-638&utm_medium=podcastSubscribe to DTC Newsletter - https://dtcnews.link/signupAdam Gillman co-founded Hiya Health (hiyahealth.com), the kids' vitamin brand that launched in March 2020, stayed bootstrapped, and sold to USANA at the end of 2024 at a reported $260M valuation. He and his co-founder Darren still run it, and 2026 is the year Hiya finally hit retail shelves at Target.If you're a founder or operator building a subscription DTC brand, this episode is a start-to-exit walkthrough from someone who did it without a single VC check.What's inside:The "single SKU phase": why Hiya sold one multivitamin for 2.5 years before launching anything else, and what had to be true before product twoAttacking gummies head-on: porous form factors that kill vitamin content, and sugar as "candy in disguise"How new SKUs stayed accretive instead of cannibalistic as the catalog grewWhy influencer was the backbone of a channel mix that hit 25% month-over-month growth in stretches from 2023 to 2025, including creators Hiya has worked with for 3 to 4 years"We want this to sit on your counter, not inside of your cabinet": the packaging and sticker-pack decision that quietly built enterprise valueDisney, Barbie, and Marvel collabs done properly: rebuilding the entire customer experience per license, to the point that existing subscribers repurchased product they already hadThe exit itself: open bidding process, why he can't imagine doing it without an investment bank, and the leverage of not needing to sellLightning round: the metric founders obsess over too much (revenue growth), the one they ignore (gross margin to CAC), and the e-commerce trend he thinks has peaked (creative velocity for its own sake)Who this is for: subscription DTC founders, operators fighting rising CACs, and anyone who wants to see what a bootstrapped nine-figure exit actually looks like from the inside.What to steal: Adam's channel discipline. Under $20M in revenue, put the majority of your effort into making one channel work before touching the next one.Follow Adam: @AdamGillman on X | hiyahealth.comTimestamps:00:00 Building Hiya From a Single SKU08:00 Expanding Products Through Customer Trust18:00 Why Brand Building Creates Enterprise Value23:00 Scaling Growth With Influencer Marketing35:00 Creative Velocity, CAC and Sustainable GrowthSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-637&utm_medium=podcastSubscribe to DTC Newsletter - https://dtcnews.link/signuppilothouse.coEvery year around this time, Eric and Jacob record some version of this episode. This is their seventh Black Friday together, and the through-line hasn't changed: brands sprint through summer, look up at the end of October, and realize the Halloween sale and Black Friday are on top of them with none of the groundwork done.If you run meaningful spend on Meta, this is the checklist to work through before the CPM doubling kicks in.What you get:Stocking the pond. Low-cost lead gen and engagement campaigns at 5% of budget (or less), optimized to engagement instead of purchase, so Meta buys you cheap eyeballs now that become warm retargeting audiences in November.The giveaway playbook, start to finish: partner bundle (the beer brand and the beef jerky brand), a $750 prize, a squeeze page, leads firing on signup, and an October 15 end date. The FOMO purchases from non-winners are typically what push the giveaway spend into the green before the dripping even starts.The audience-window answer: engagement audiences hold up to 180 days, purchaser lists now build to roughly 720. Engage someone in August and you can still recall them for Black Friday.Warming the algorithm: start ramping spend two months out, 10 to 15% a week, instead of a 500% budget jump on November 1.Value-based lookalikes in the Andromeda era. Export your top 500 purchasers by lifetime spend, upload, build the 1% lookalike. Less central than it used to be, still working.The CAPI audit: if your events manager shows a 5 or 6 out of 10, you're not sending enough parameters back. Click IDs, event IDs, name, email, phone. Target an 8 or 9.The invoicing trap. Meta has moved brands to monthly invoicing, and an unpaid invoice can pause your account until it's resolved. Check your payment settings and your spend limit now, and set the limit way above what you plan to spend.Offer architecture: why tariff-squeezed brands can finally offer again, sitewide vs. tiered thresholds, which catalog shapes suit which structure, and why you test at 5 or 10% off in an end-of-summer sale instead of guessing at 40 in November.Creative as the gift guide: "perfect gift for your wife" hooks, unboxing reels, catalog frames with Christmas theming, and countdown urgency tied to real shipping cutoffs. No smoke and mirrors.ASC structure: one broad Advantage Plus campaign with the full catalog, plus manual bottom-funnel catalog campaigns per collection so you have levers to pull during peak windows.And Lennying a campaign. Eric's Of Mice and Men metaphor for over-managing an account to death, plus Jacob on why human interventions during volatile weeks add to the volatility.Who this is for: media buyers, retention leads, and founders who want their November spend converting instead of prospecting.What to steal: the 5% engagement budget, the giveaway structure with a pre-BFCM end date, the CAPI parameter audit, and the payment-settings check you should do today.Timestamps:00:00 Pre-Warming Your Q4 Audience05:00 Building Leads Before Black Friday11:00 How to Warm Up Meta's Algorithm18:00 Testing Your Q4 Offers Early28:00 Managing Meta Performance VolatilitySubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://www.pilothouse.co/?utm_source=AKNF637Follow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

AI assistants are changing how shoppers discover products, bypassing traditional search to deliver curated brand recommendations. High-intent buyers arrive ready to purchase, and brands missing from those lists lose customers before the first click. To learn more, visit https://www.prominentorange.com/ Prominentorange City: Wanchai Hong Kong Address: Room 2301, Bayfield Building 99 Hennessy Road Website: https://www.prominentorange.com/

Missy Tannen spent five years teaching third grade and a decade as a stay-at-home mom before she ever thought about starting a company. But when she couldn't find bedding that was high-quality, ethically sourced, and traceable, she and her husband Scott started Boll & Branch out of pure frustration. On this episode of She Pivots, Missy talks about betting the family's life savings on an idea, borrowing against their own house even while sales were taking off, and what it took to scale from a garage operation to a 200-person company without losing what made it different in the first place. She's brutally honest about the mess behind the milestones (a full batch of ivory sheets that came out green!) and about running a family business—that’s now worth over $250 million—with her husband while raising their kids. Chapters: 00:00 Welcome to She Pivots 01:32 From Teacher to Entrepreneur: Missy Tannen 09:23 Stay-at-home-mom 13:04 The Birth of Boll & Branch 26:15 The Wall Street Journal Breakthrough 33:54 Growing the Business and Family Involvement 39:24 Building a Sustainable Supply Chain 41:25 The Power of Community 42:32 The Tariff Challenge 45:54 Reflecting on Missy's Journey 47:09 Production Credits Check out Boll & Branch at www.bollandbranch.com Be sure to subscribe so you never miss a pivot story, leave us a rating (it really helps!), and share this episode with a woman in your life who you think needs a little inspiration. She Pivots is a podcast created by host Emily Tisch Sussman to highlight influential women voices, share stories of bold career moves, and inspire women with interviews about career reinvention and how personal pivots can redefine professional success. Join our Substack community! Subscribe here for exclusive content and to connect with other pivoters: shepivots.substack.com Learn more about the inspiring women in our pivoter community by following us on instagram @ShePivotsThePodcast, and check out our website shepivotspod.com for resources and updates. She Pivots is proud to be an iheart podcast.Support the show: https://www.shepivotsthepodcast.com/See omnystudio.com/listener for privacy information.

https://directtoconsumer.typeform.com/DTC-Brand?utm_source=podcast-636&utm_medium=podcastSubscribe to DTC Newsletter - https://dtcnews.link/signupFifteen videos in a shoot day. A writer's room where creators cross-edit each other's scripts. Hair, makeup, and wardrobe walkthroughs before anyone hits record. This is what organic content looks like at Kiyoko Beauty (kiyoko.ca), the curated Asian beauty retailer that hit 8 figures in 5 years, bootstrapped, while all three co-founders kept their full-time jobs.Gillian Liu walks through the whole machine, from a part-time student's 3M-view TikTok to a production calendar planned a month out.If you run content, growth, or a retail business on thin margins, this episode is worth a notebook.What's inside:The full production process: concepts and formats planned a month ahead, scripting against a reference hook library, a writer's room because "sometimes you're in it too much by yourself," script read-throughs with talent, then batch shoot days. "It's not vibes at all."Her comparison for why the pros post consistently: comedians who have joke-writing down to a science.The hiring filter for content roles: "What's your screen time? Show me." Her most recent hire clocks 8 hours a day. Gillian's reaction: "That's it?"Where it started: a student with 1,000 followers, found via Instagram DM, told to post three times a week with no direction. Three months in, one video hit 3M views on a niche product only Kiyoko carried, and site sessions 10x'd overnight.Platform roles: TikTok reaches strangers, Instagram converts them through stories and community, YouTube Shorts reposts overperform, and Red Note gets Gillian recognized on the street by the Chinese Canadian community.The math forcing all of this: retailer margins. A Meta top-of-funnel ad runs ~$10 CPM; organic works out to under a dollar. Paid has been bottom-of-funnel Google only for five years.The curation model itself: pay brand premium on COGS, then harvest demand created by other people's marketing budgets.Merchandising by data: Amazon US/Canada volume, Korea's top sellers, brand heads-ups on strategic SKUs, and Shopify's "search queries with no results" report.Brands as partners: one runs a 50/50 ad split with Kiyoko, others commission content monthly and pay in inventory value.The early jank: a $2,000 first order, a free Shopify theme, shipping from a co-founder's basement, and buying out-of-stock items from the Asian grocery store down the street.Why three co-founders kept their 9 to 5s (cash flow first, risk second), plus two warehouse moves in five months and the new California fulfillment center.Who this is for: content leads and founders doing organic at scale, and any operator whose margins can't support paid top of funnel.What to steal: her writer's room. Have creators cross-edit each other's scripts before anything gets shot.Visit the brand: kiyoko.caTimestamps:00:00 Building an Eight-Figure Brand While Working Full-Time06:10 The Organic Content Strategy That Changed Everything10:02 How Kiyoko Produces Viral Content at Scale17:07 Merchandising and Choosing Winning Products28:03 Why Organic Beats Paid for Customer AcquisitionSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

A successful Shopify store can generate sales. A strong DTC brand gives customers a reason to choose you, remember you and buy again.Nadine Killoran joins Nick Trueman to explain how ecommerce businesses can move beyond building a good store and create a brand with long-term customer loyalty. Drawing on her experience with brands including Absolute Collagen, Aion Bank and MYJAR, Nadine shares practical advice on brand investment, customer retention, subscriptions, pricing and securing CFO buy-in.Learn what customers actually care about, why the second purchase is more important than the first and how to build a DTC brand that customers choose over cheaper alternatives.In this episode:00:00 - Store vs brand: the real difference01:57 - What customers actually care about03:11 - Nadine's journey to becoming a CMO05:57 - Getting CFO buy-in for brand investment09:16 - Measuring awareness and brand stickiness11:29 - Retention, churn and the second purchase18:25 - Turning customers into subscribers24:45 - Pricing a growing DTC brand29:15 - Difficult brand and pricing conversations33:02 - Final thoughtsExclusive listener offers:Seguno - Shopify email marketingGet a free customer analysis and strategy session with an email expert.Claim your free Seguno sessionYoast - Shopify SEOGet 15% off Yoast for Shopify and WordPress with code WWS15.Visit YoastInventory Planner - Shopify inventory managementJoin the free seven-day inventory planning bootcamp.Join the free inventory bootcampTaxCloud - Shopify sales tax managementGet free migration onboarding as a Winning With Shopify listener.Claim free TaxCloud onboarding

Optimise your Shopify setup for ecommerce growth, through both wholesale and your online store. This week, Nick interviews the amazing Paul O'Sullivan, Co-Founder of IrelandsEye. Paul shares the twists and turns of how he and his brother founded, grew, struggled and thrived in their incredible premium Irish knitwear brand. From manufacturing abroad to getting the materials and Shopify marketing just right, Paul shares some hard and honest truths about growing a DTC brand off the back of their wholesale growth. In this episode, you'll learn: - How to thrive in both direct-to-consumer and wholesale- Shopify setup, Shopify apps and Shopify marketing- Creating a 7-figure store from the ground upTimestamps:0:00 Intro0:41 Islandseye: 32 Years of Wholesale Before Launching Shopify3:22 The COVID Pivot To a Shopify Setup7:31 The Quality Behind Every Garment10:27 How to Make a Profit Manufacturing in Dublin (An Expensive City)13:25 Bringing Production Back to Ireland & How It Changed Everything19:22 Turning Negative Shopify Reviews Into Fans & Building Customer Lifetime Value28:10 How Getting Featured in TV Shows Drove Organic Growth37:18 OutroWinning With Shopify is the podcast for Shopify store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. New episodes every Tuesday and Friday.Seguno: Shopify Email Marketing Listeners get a free customer analysis and strategy session with an email expert. https://www.seguno.com/winning-with-shopify-podcast Yoast: Shopify SEO. Listeners get 15% off Shopify and Wordpress, with code WWS15 https://yoast.com Inventory Planner: Shopify Inventory Management Listeners can join a free 7-Day inventory bootcamp https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcamp TaxCloud: Shopify Sales Tax Managment. Listeners get free Migration onboarding, as a Winning With Shopify Listenerhttps://taxcloud.com/winning

This episode was brought to you by RayonRetail design teams use Rayon to create store layouts, documentation, standards, and presentations in one collaborative platform. By combining design tools and AI in a single workspace, Rayon helps teams move faster from concept to execution while maintaining consistency across locations. If you're looking to design better retail spaces and streamline your workflow, visit rayon.design and sign up for free todayWhen Ricardo Larroude first joined OFFBounds, Larroudé was producing just 300 pairs of shoes a day. Today, the company manufactures more than 2,000 pairs daily, employs 700 people, and has become one of the fastest-growing vertically integrated footwear brands in the market. In this conversation, Ricardo shares how tariffs, rapid growth, and operational complexity pushed him to rethink how he runs the business and why he decided to personally dive into AI instead of delegating it to his technology team.The result was more than automation. Ricardo built an AI-powered operating system that connects data, teams, and decision-making across the company. From improving website conversion rates to eliminating process bottlenecks and redefining how leaders should approach technology, this episode explores why the future belongs to executives who are willing to learn, experiment, and build. If you're a retail, commerce, or business leader trying to understand what AI actually means beyond the headlines, this conversation offers a practical look at what happens when a CEO gets hands-on.

She built Virtue Labs into a $50M+ hair care brand. Now Melisse Shaban is CEO of Aramore — a biotech skincare company backed by peer-reviewed NAD+ research — and she's throwing out the beauty playbook. No influencer deals. No aspirational campaigns. She's sending free product to Reddit strangers, asking for the honest truth, and betting that real science doesn't need hype to win. In this episode: Why she left a board seat to run one more brand How a 28-day Reddit trial beat any influencer campaign The products she cut from her own line — and why What 30 years at Aveda, the Body Shop, and Fekkai taught her about what's broken in beauty Why she hates the word "aging" and refuses to sell fear For more on Aramore https://www.shopify.com/blog/aramore-reddit-skincare-science?utm_campaign=shopifymasters&utm_medium=youtube&utm_source=podcast Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Lone Fox's Drew Scott on the vintage pivot that doubled revenue, building two million subscribers without ads, and why his business model can't be copied. For more on Lone Fox and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Two recent college grads turned a dorm room pistachio recipe into a fast-growing food brand—by letting their community call the shots. Nicola Buffo and Francine Voit, co-founders of Pistakio, share how they pivoted from pistachio mayo to a sweet pistachio spread one week before their first big grocery pitch, built a loyal following on social media because a college professor forced them to start posting, and turned customer DMs into their best-selling products—including their crunchy spread and date bark. In this episode, Nico and Fran talk about: How a last-minute product pivot landed them in Portland's biggest local retailer Why they said no to Shark Tank and Target before they were ready How community-led product development drove 10x growth Building a brand in public from day one (even with terrible dorm room lighting) The café tour strategy that gets customers to try the product risk-free Navigating a business partnership that's also a romantic relationship The $20,000 TikTok agency mistake and what they learned from it Why taste—not health trends—is their only non-negotiable Whether you're starting a food business, looking for community-driven marketing strategies, or figuring out when to say no to big opportunities, this episode is packed with real talk and actionable advice for ecommerce entrepreneurs. For more on Pistakio and show notes click here: https://www.shopify.com/blog/pistakio-community-led-product-development?utm_campaign=shopifymasters&utm_medium=youtube&utm_source=podcast SUBSCRIBE to our YouTube channel for more video episodes: https://utm.io/uhw53 Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Flamingo Estate stayed true to its roots and built an eight-figure brand by saying no to almost every piece of outside advice. Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

In this episode, Gareth Everard, founder of Rockwell Razors and co-creator and former CMO of Lomi ($100M+ in 2 years), explains why revenue growth can be misleading and what serious DTC operators track instead. We unpack Gareth's 4-lever framework for building a profitable eCommerce business, how to calculate allowable CAC before you truly know LTV, and why relying on future LTV assumptions can quietly break your financial model. We also get into his preference for funding via revenue over venture capital, why bundling often beats subscriptions, and the launch mechanics that helped Lomi generate $3M in its first 72 hours on Indiegogo.   Key Takeaways (00:00) Intro (01:27) Crowdfunding Vs. Venture Capital Funding (03:25) Why Revenue Growth Can Kill a DTC Brand (06:45) The Real Math Behind SaaS vs. DTC Valuations (14:18) The 4 Levers of eCommerce (22:54) Why He Won't Build Below 80% Gross Margin (26:23) Difficult Business Models (30:26) Is the Subscription Model the Right Move? (35:40) When Bundles Beat Subscriptions for LTV (39:50) How Lomi Did $3M in 72 Hours (43:48) Using Crowdfunding for Product Feedback (Carefully) (47:04) Contribution Margin Creates Optionality     Watch on YouTube: https://youtu.be/7NPXMBRuTXE     Let's Connect: Website | Instagram | YouTube | TikTok | Twitter | Facebook

Subscribe to DTC Newsletter - https://dtcnews.link/signupWhen Amy joined Wildfang, she was running a storefront in Portland. 10 years later, she's the President of a vertically-integrated DTC brand pulling $200 AOVs, 25% of revenue from extended sizing, and partnerships that drive CAC down by 50%.She also made a major paid media pivot — bringing on Pilothouse to reset their entire growth engine.For DTC founders scaling from $5–50M who are thinking about verticalization, performance marketing, or brand-led growth.

Alistair Roome is the founder and CEO of HD London Art (https://hdlondonart.com).FOLLOW UP WITH ANDREW X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/andrewjfaris Email: podcast@ajfgrowth.comWork With AJF Growth: https://ajfgrowth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠INTELLIGEMSIntelligems brings A/B testing to business decisions beyond copy and design. Test your pricing, shipping charges, free shipping thresholds, offers, SaaS tools, and more by clicking here: https://bit.ly/42DcmFl. Get 20% off the first 3 months with code FARIS20. MOVE SUPPLY CHAINReduce your OpEx and create more leverage in your company with financial forecasting, AI, and offshore talent by visiting ⁠https://morestaffing.co/af⁠.

Most brands obsess over ads, creative, and traffic…and completely ignore the page where the sale actually happens. In this solo episode, Nik breaks down exactly how to build product detail pages that convert, without gimmicks, fake urgency, or dark patterns. He walks through what makes a product page feel effortless, educational, and worth buying from. Nik covers why PDPs should be treated like a guided experience, how to think about traffic sources before you design anything, and what absolutely needs to live above the fold if you don't want to lose 50% of your visitors instantly. He also dives into bundling, subscriptions, comparison charts, social proof, clinical studies, and FAQs. If your conversion rate is stuck at 1–2% and you're wondering why paid traffic isn't scaling the way it should, this episode is for you.  What's Instant? They're the secret weapon to triple your email revenue with AI-powered flows. Instead of blasting the same cart reminders to everyone, Instant ensure every shopper gets a unique email experience: Copy, products, and offers that adapt to your shopper's behavior in real time. Emails sent at the exact moment that shopper is most likely to buy. 11+ abandonment flows live in minutes. Book a demo by Dec. 31 to get 50% off your first 60 days. Make this BFCM your biggest one yet:⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instant.one/limited⁠ Want more DTC advice? Check out the Limited Supply YouTube page for more insider tips.   Check out the Nik's DTC newsletter: https://bit.ly/3mOUJMJ   And if you're looking for an instant stream of on-demand DTC gold, check out the Limited Supply Slack Channel for Nik's most unfiltered, uncensored thoughts.   Follow Nik: Twitter: https://www.twitter.com/mrsharma

Your biggest advantage in e-commerce is being a founder who refuses to get knocked out.In this episode of High Voltage Business Builders, Neil Twa sits down with Dan Demsky, CEO and co-founder of Unbound Merino, an 8-figure DTC apparel brand built on nearly a decade of grit, adaptation, and relentless reinvention.Dan opens up about the real challenges DTC operators are facing today: tariffs slashing margins overnight, supply chain volatility, rising acquisition costs, and the pressure to stay profitable while scaling. He explains how his team survived by tightening cash flow, cutting waste, and becoming sharper operators instead of panicking or raising prices too quickly.If you're building in ecommerce and want to understand what's actually happening on the ground, how high-AOV brands survive acquisition costs, or what retail expansion really looks like this episode is a masterclass in real-world leadership and long-term DTC growth.In This Episode, We Cover:✅ Why survival comes down to “don't get knocked out” and strong cash-flow discipline✅ How to audit spending, tighten costs, and become a sharper operator✅ Why high AOV is critical when acquisition costs hit $50+ per customer✅ Surviving COVID, freight spikes, and now tariffs as a long-term founder✅ What retail expansion actually requires: timelines, risk, buybacks, and buyers

Lindsey Johnson is the Co-founder and CEO of Weezie Towels, a modern luxury bath brand. As CEO, she leads the company's product development, customer experience, and brand vision. Lindsey began her career in finance, working for firms including Morgan Stanley and BlackRock before co-founding Weezie to address a gap in the towel market.  In this episode… Building a consumer brand today takes more than a clever idea; it demands clarity, discipline, and the willingness to swim against the current. Many founders chase rapid scale, but intentional growth often wins in the long run. How can you build an enduring business while staying true to your values? According to entrepreneur Lindsey Johnson, the answer lies in obsessing over product quality and listening closely to customers. She emphasizes validating a legitimate market gap before building your business, developing deep operational expertise, and growing sustainably rather than chasing flashy milestones. Lindsey highlights practices like rigorous customer surveys, disciplined spending, and systems that keep teams aligned on vision and accountability. In this episode of the Up Arrow Podcast, William Harris chats with Lindsey Johnson, Co-founder and CEO of Weezie Towels, about intentional brand-building. Lindsey discusses shifting from finance to consumer goods, how she navigated early operational chaos, and tips for developing a disciplined growth philosophy.

So there's this moment in 2022 where Celia Hatch wakes up from a dream about chicken supplements called "Chicken Spice." She thinks it's ridiculous. Fast forward to today, and she's running a seven-figure business serving America's 13% of households with backyard chickens.The twist is it started as her teenage son's eighth-grade homework assignment. He made $500 selling herbs in craft bags, then quit. Ms. Hatch, a serial entrepreneur with 16 businesses behind her, picked it up and scaled Buff Clucks to seven figures in 18 months using Meta advertising, landing pages, and subscription bundling.This is a story about accidental entrepreneurship, the growing market of premium pet owners willing to double their feed costs, and why sometimes the best business ideas come to you in your sleep. Along the way, Celia reveals why their Shopify store is the "neglected child" of their operation, how a "sneeze warning" became genius marketing, and why she wishes she'd built a proper Shopify store from day one.SPONSORSSwym - Wishlists, Back in Stock alerts, & moregetswym.com/kurtCleverific - Smart order editing for Shopifycleverific.comZipify - Build high-converting sales funnelszipify.com/KURTLINKSBuff Clucks: https://www.buffclucks.com/Buff Clucks Instagram: https://www.instagram.com/buff_clucks/Funnelish (tool they use): https://funnelish.com/SEMrush: https://www.semrush.com/Ubersuggest: https://neilpatel.com/ubersuggest/WORK WITH KURTApply for Shopify Helpethercycle.com/applySee Our Resultsethercycle.com/workFree Newsletterkurtelster.comThe Unofficial Shopify Podcast is hosted by Kurt Elster and explores the stories behind successful Shopify stores. Get actionable insights, practical strategies, and proven tactics from entrepreneurs who've built thriving ecommerce businesses.

Edward Wimmer IV is the CEO of RoadID Brands. Visit his brands at https://roadid.com and https://dogid.com, and soon, https://rackrabbit.com. Use the code AndrewFaris20 for 20% off at RoadID and DogID.INTELLIGEMSIntelligems brings A/B testing to business decisions beyond copy and design. Test your pricing, shipping charges, free shipping thresholds, offers, SaaS tools, and more by clicking here: https://bit.ly/42DcmFl. Get 20% off the first 3 months with code FARIS20.WORKSPACE6Workspace6 is a private community for 7, 8 & 9 figure+ eCommerce operators and executives. Join for just $1 for your first month and no annual commitments at https://workspace6.io. FOLLOW UP WITH ANDREW X: @andrewjfarisEmail: podcast@ajfgrowth.comWork with Andrew: https://ajfgrowth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Subscribe to DTC Newsletter - https://dtcnews.link/signupWelcome to the DTC Podcast. Today, we're joined by Seth Waite, Founder and Buyer Psychologist at Schaefer, where he helps CPG and food and beverage brands unlock growth by digging into the real reasons people buy.In this episode, we cover:Why knowing your customer via demographics isn't enough - the shift to behaviors, motivations, and jobs-to-be-done.How to build a "Why People Buy Pyramid" for your brand and map messaging across basic needs, emotional values, personal growth, and community.How to recognize true product-market fit in a DTC/CPG context (hint: when the only thing stopping you from selling more is budget).Why targeting the small obsessed segment matters (the "kingpin strategy") and how that unlocks long-term scale and profitable growth.Practical tips for talking to customers today - simple interviews, replacement questions, and how to turn qualitative insights into segmentation and messaging.Best moments you'll want to scan for:• "Demographics are interesting ... but they're not always insightful."• "What you should be telling is the customer's story - these are the occasions you'll have with our product."• "If the only reason why you're not selling more is money ... you've got product-market-fit."• The breakdown of the Why People Buy Pyramid and how it applies to food and beverage brands.• How brands like Oreo and Liquid Death illustrate layering of needs, emotional values, and community.Whether you're launching a new DTC food brand, scaling a snack or beverage line, or trying to sharpen your segmentation and messaging, you'll walk away with concrete frameworks and a clearer path to growth.00:00 - Introduction: Why People Buy01:20 - From Sam's Club to Walmart: Studying Real Buyer Behavior05:12 - Motivations vs. Demographics12:15 - Oreo: How to Own a Category18:03 - Brand Psychology, Packaging, and Subconscious Triggers26:06 - What Product-Market Fit Actually Looks Like32:28 - Tell Their Story, Not Yours39:13 - How to Actually Get Insight (Without a $150K Research Budget)#ConsumerPsychology #WhyPeopleBuy #CPGMarketing #BrandStrategy #ProductMarketFit #CustomerInsights #BehavioralScience #MarketingPsychology #FoodAndBeverage #DTCMarketing #MotivationBasedMarketing #EmotionalBranding #DataDrivenMarketing #OreoCaseStudy #LiquidDeathMarketing #FishwifeBrand #CustomerResearch #FounderStrategy #MarketingPodcast #DTCPodcastSubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

MOVE SUPPLY CHAINPay less for COGS, get shorter lead times, and improve payment terms in your supply chain with help from Move Supply Chain at https://⁠movesupplychain.com⁠.INTELLIGEMSIntelligems brings A/B testing to business decisions beyond copy and design. Test your pricing, shipping charges, free shipping thresholds, offers, SaaS tools, and more by clicking here: https://bit.ly/42DcmFl. Get 20% off the first 3 months with code FARIS20.//Drew Fallon is the founder and CEO of Iris. Learn more about Iris at www.irisfinance.co and follow Drew on X at https://x.com/drewfallon12.//Raising money has become almost taboo in the DTC and eCommerce world—but is that mindset actually holding brands back?In this episode, Andrew sits down with Drew Fallon, CEO of Iris, fresh off a $6.2M seed round. They unpack the hard truths about fundraising, margins, forecasting, and why certain categories (like supplements and gummies) are scaling at lightning speed. Drew brings unique insight from inside the financials of 100+ eCommerce brands, offering perspective few operators ever get to see.You'll hear a candid discussion about:- When raising capital creates real advantage (and when it kills your optionality)- Why high gross margin is the ultimate cheat code for scale- The long, overlooked sales cycle for B2B SaaS in eCommerce- How forecasting and inventory planning can make or break growth- The capital markets correction and what it means for CPG founders nowIf you're facing margin pressure, considering outside investment, or just want a sharper financial lens on your business, this episode is a masterclass in understanding the numbers that matter.//CHAPTER TITLES:00:01:15 - Raising Money00:03:43 - Influencer Marketing In DTC00:07:40 - Drew's Onboarding Sales Cycle00:10:11 - Hiring For Head of Marketing00:11:17 - The Future Of Iris00:16:45 - The Up Trend For E-Commerce Brands00:18:40 - These ARE The Brands That Win00:27:52 - Drew's Bucket Analogy00:31:46 - Make Your Subscription Valuable To Customers00:37:59 - Make The Case For Fundraising00:47:27 - Early Growth Equity Funds//SUBSCRIBE TO MY CHANNEL FOR 2X/WEEKLY UPLOADS!//ADMISSIONGet the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: ⁠⁠https://www.youradmission.co/andrew-faris-podcast⁠//FOLLOW UP WITH ANDREW X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/andrewjfaris ⁠Email: podcast@ajfgrowth.comWork with Andrew: ⁠https://ajfgrowth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

This episode of the Transform Sales Podcast, Sales Software Review Series, features Alex Nisenzon, CEO at Charm.io. Alex explains how Charm.io helps agencies, logistics providers, and sales teams discover and analyze over 4 million direct-to-consumer brands worldwide. Unlike broad sales intelligence platforms, Charm.io tracks social growth, engagement, ad activity, product assortment, and revenue signals so teams can spot high-potential brands at the right stage for outreach. Charm.io is simple to set up, integrates with CRMs, and generates dynamic lead lists that update automatically. Agencies using the platform have booked five times more discovery calls in their first month by focusing only on the brands that are growing, engaged, and ready to scale. Try Charm.io here: https://software.cloudtask.com/charm-io-1eab7c #leadmining #DTC #salesprospecting #salessoftware #ecommercegrowth #charmio

INTELLIGEMSIntelligems brings A/B testing to business decisions beyond copy and design. Test your pricing, shipping charges, free shipping thresholds, offers, SaaS tools, and more by clicking here: https://bit.ly/42DcmFl. Get 20% off the first 3 months with code FARIS20.RICHPANELCut your support costs by 30% and reduce tickets by 30%—guaranteed—with Richpanel's AI-first Customer Service Platform that will reduce costs, improve agent productivity & delight customers at http://www.richpanel.com/partners/ajf?utm_source=youtube.//Most DTC teams want wholesale but treat it like a black box. In this episode, Jared Mehr (Pura Vida) lays out the exact path he used to build a $35M wholesale program—from first doors to trade shows to rep groups—without blowing up margins or ops.What you'll learn:- Readiness checklist before you call a buyer: inventory, UPC/SKU hygiene, pricing, 3PL capabilities, and wholesale order flow- The real margin model (retail 50 / brand 50), why big boxes demand an extra 10–20% off wholesale, and how to price with future sales-rep commissions- Why “permanent promo” DTC tactics kill retailer interest—and what to do instead- Cash-flow realities: net-30/60/90, chargebacks, AR risk, and why a mom-and-pop baseline protects you when majors change POs- How to get your first accounts: outreach scripts, sampling, store-locator lead lists, and door-to-door tactics that still work- Operational must-haves: displays that drive sell-through, starter packs, minimums, and a reorder cadence that compounds- When wholesale beats ecom on profit, and how channels can lift each other rather than cannibalize- Scaling playbook: when to add trade shows, inside sales, and regional rep groups—and how to vet the right partners- Merch & forecasting: use pre-booking data to decide what to actually make (and what not to)If you're feeling margin pressure, stagnant growth, or rising CAC, this episode gives you a practical, de-risked way to add a meaningful revenue channel—complete with the numbers, sequences, and pitfalls to avoid. No hype. Just a clear plan to get into stores and sell through.//CHAPTER TITLES:00:01:36 - The Retail Experience: Should I Do It For My Brand?00:02:18 - How Jareds Got His Start In The Retail Business00:04:54 - Why It's Important To Establish A Brand Online00:08:24 - Good $ Starting Point For A Brand To Turn Retail00:12:14 - First Things To Do 00:16:10 - How Profit & Margin Work In Retail Relationships00:23:31 - Wholesale Vs Ecommerce00:25:57 - The Sales Process00:32:47 - The Hotel Gift Shop00:35:38 - In Store Merchandising00:41:25 - What Sales Pitch Worked For Me00:45:13 - How To Be Successful Once You Are In Stores//SUBSCRIBE TO MY CHANNEL FOR 2X/WEEKLY UPLOADS!//ADMISSIONGet the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: ⁠https://www.youradmission.co/andrew-faris-podcast⁠//FOLLOW UP WITH ANDREW X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/andrewjfaris Email: podcast@ajfgrowth.comWork with Andrew: ⁠https://ajfgrowth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

If you haven't updated your website in years, it's probably costing you more than you think.Neil Twa sits down with Clayton, Shopify expert and DTC strategist, to unpack how AI is transforming e-commerce, what's hype vs. what's real, and how to protect your brand in a marketplace flooded with fake reviews and copycat stores. In This Episode, We Cover:✅ How AI is changing website design, marketing, and product reviews✅ Why connection beats price in the DTC game✅ How one site redesign delivered $25K in extra sales in just a week✅ Pivoting fast when tariffs or market shifts hit your business

https://constraintcalculator.scoreapp.com/Episode Summary:In this episode of How to Scale an Agency, we sit down with Corey, founder of Mansion and New Standard Co., who brings a rare dual perspective as both a brand owner and an agency operator. From launching an 8-figure jewelry brand to quickly scaling a retention-focused agency serving nine-figure DTC clients, Corey shares a raw, tactical, and philosophical look at what it really takes to build and scale an agency in today's market.We unpack his journey from mechanical engineer to retention strategist, why he only works with wealthy founders, how his team closes $15K–$25K retainers, and how he's thinking about the intersection of AI, strategy, and scale in 2025 and beyond.This is a masterclass in founder psychology, pricing strategy, data-driven retention, and the future of agency operations. If you're building a high-margin, high-impact agency—or want to—this one's for you.⏱️ Episode Chapters:0:00 – Intro & Local ConnectionCorey and the host connect over Newport, Dylan, and shared California roots.1:16 – Corey's Background: From Aerospace to EntrepreneurshipHow Corey went from an engineering degree to founding an 8-figure jewelry brand and agency.2:50 – Learning Business Through Trial by FireEarly lessons on margins, cash flow, and brand building before launching an agency.4:00 – The Shift to Retention-Focused Agency LifeWhy Corey believes service businesses win and how retention became their niche.6:10 – Pricing Strategy: From $300 to $15K RetainersHow they positioned themselves to work with top-tier brands and charge premium retainers.7:56 – The Power of Saying No: Only Serving Wealthy ClientsFiltering prospects based on mindset and revenue. When and why they turn clients away.9:00 – Michelin-Star Thinking Applied to AgenciesHow Corey blends automation, strategy, and senior talent to deliver at a high level.10:30 – Psychology of Retention & Customer BehaviorLifecycle marketing, cohort analysis, and segment-specific flows that drive results.12:55 – Direct Mail & Multichannel Win-Back CampaignsUsing offline methods for high-impact retention and reactivation.15:00 – Subscription Brands: Reducing Month 3 Churn Starts on Day 1Why priming behavior in the popup and welcome flow makes or breaks CLTV.17:00 – Vetting Clients During the Sales ProcessLessons from firing clients and getting fired—why expectations need to be set from day one.20:00 – Growing Pains at 7 Figures: Structure, Managers & HandoffsScaling challenges when servicing 9-figure clients without ops in place.22:30 – Founder Burnout & Monotony of SuccessThe emotional cost of growth and finding excitement during the “long middle” of scaling.25:30 – Amazon's Stress Testing Framework Applied to AgenciesHow to prep your business to survive (and thrive) while the founder is away.27:50 – What Happens When the Founder Steps Out?Breaking down tasks by function and delegating high-leverage founder roles.30:00 – Tracking Relationship ROI & Letting Go as a FounderWhen to keep relationship roles and when to delegate them—with measurement.34:00 – Time Blocking, Weekly GPS System & ConstraintsHow limited time made the host more productive using a 1-year/1-month/1-week/1-day system.36:40 – Quiet Business ≠ Safe Business: Why Founders Get NervousBuilding visibility when things feel “too quiet”—and what to track.39:00 – What's Next? Thinking 6–24 Months AheadStrategic thinking beyond...

It started with a nickname. Then became a joke. And somehow… a 6-figure DTC brand. In this episode, Ryan Rock shares how Fatboy was born and how he turned culture, community, and UGC into a real business.Jim sits down with Ryan Rock to tell the unconventional story behind Fatboy - a brand that started as a laugh between friends and ended up hitting six figures. From pop-up marketing to micro-influencer strategy, Ryan breaks down what it really takes to turn momentum into money (without VC money or fancy tactics).Key Topics Covered:How Fatboy started from an inside jokeThe early wins and major milestonesUGC-first growth and creative content playsPop-ups, local events, and offline hustleBuilding clubs and communities around the brandMicro-influencer and word-of-mouth strategyIf you're thinking about launching a DTC brand — or want to grow without paid ads — this episode is packed with scrappy tactics and founder truths.Resources:Fat Boy Surf ClubJim Huffman websiteJim's TwitterGrowthHitThe Growth Marketer's PlaybookThe Shopify Growth School Additional episodes you might enjoy:Startup Ideas by Paul Graham (#45)Nathan Barry: How to Bootstrap a Company to $30M in a Crowded Market (#41)How I Met My Biz Partner and Less Learned Hitting $2M ARR (#44)Ryan Hamilton on his Netflix special, touring with Jerry Seinfeld, & how to write a joke (#10)How We're Validating Startup Ideas (#51) 

Watch the episode on YouTube: https://youtu.be/Njma6I0OhjM  Pallavi Pande is a mompreneur and the visionary founder and CEO of Dtocs, a Portland-based, minority and woman-owned (MWBE) company that creates stylish, 100% compostable tableware crafted from naturally shed Areca palm leaves that is sustainable, eco-friendly, and plastic-free. Pallavi's first name roughly translates to “leaf” in Sanskrit. Fond childhood memories of dining on banana leaves in India, helped inspire Pallavi to create Dtocs.   True to Pallavi's mission of “People, Planet, Parties,” Dtocs is a sustainable tableware brand rooted in Pallavi's Indian heritage and driven by a mission to reduce single-use plastic. Her products combine stylish, functional design with a strong dedication to environmental and social impact. According to Pallavi, her products appeal to people who care not only about what's on their plates, but what's in their plates. Founded in 2019, the brand delivers elegant yet eco-conscious alternatives to single-use plastic and paper products—everything from plates and bowls to patented straws—designed for both everyday use as well as upscale events. Sold on Amazon, Walmart, Wayfair, and in local markets, Dtocs has captured attention far and wide, earning the prestigious NEXTY Award for Innovation at the Natural Products Expo East and being named a finalist in Shark Tank's audition rounds.  According to one article dated May 1, 2024, Dtocs had achieved $1.8 million in cumulative revenue since 2019 and the company reported having sold 10 million palm leaf tableware units at that point in time.  Pallavi has also been honored as a 2023 Influential Businesswoman and an AI Innovation Excellence Award recipient, recognized on the INC 250 Female Founders list, and most recently awarded the Clearco 2025 AAPI Ecommerce Excellence Award, which spotlights Asian American and Pacific Islander (AAPI) founders in the e-commerce space. Under her leadership, Dtocs has secured a place in SEED SPOT's Retail Brand Accelerator and has been celebrated by the U.S. Chamber of Commerce as a CO‑100 Customer Champion.  Dtocs' mission goes beyond sustainability. By sourcing materials from rural India, the company empowers local farmers and artisans—particularly women—while supporting educational and vocational initiatives through partnerships like Anmol Sahara and “Greater Than PDX” in Portland.  Tune in as Pallavi shares her journey from occasionally dining on banana leaves in her native India to building a BIPOC and women-empowered, eco-conscious ecommerce brand that blends purpose, sustainability, and cultural pride. Learn more: https://dtocs.com/ Coupon Code: dtocs20 – for 20% off and free shipping on any order on the website Connect with Pallavi Pande: https://www.linkedin.com/in/pallavi-pande-bb5abb1b/  Instagram: https://www.instagram.com/palpande/?hl=en Facebook Group: https://www.facebook.com/groups/pdxmommies/  

Send us a textMany direct-to-consumer brands get stuck in the early stages of growth. This video breaks down the four phases every brand faces, from founder-led growth to omnichannel expansion. Understand what holds back revenue at $50K, $250K, and beyond.Ready to grow faster on Amazon? Book a call and let the experts take over: https://bit.ly/4jMZtxu#DirectToConsumer #EcommerceGrowth #BrandScaling #StartupTips #amazonDTCTimestamps:00:00 - Why Direct-to-Consumer Brands Struggle00:27 - Phase 1: Founder Growth Explained01:23 - Phase 2: The Paid Media Trap02:55 - Phase 3: Lifetime Value and Conversion Rate Focus04:46 - Phase 4: Omnichannel Expansion06:13 - Secret Phase 5: Becoming a Household Name06:51 - When Should You Hand Over the Reigns?----------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Apoorva Govind is the founder and CEO of Bestever, a platform focused on helping brands and marketers generate ad creatives powered by real performance data and advanced AI models. With a background spanning technical roles at Apple, Uber, and Nvidia, Apoorva brings unique insights into the intersection of technology and growth marketing.In this DTC POD episode, Apoorva and Blaine discuss how the AI toolkit for advertisers is evolving, the reality behind AI-generated ads, and why strategic inputs—not just rapid content production—drive sustainable brand results. Apoorva outlines how Bestever AI analyzes existing ad data to identify winning creative elements, then automates the production of new assets using the latest AI models. The episode also covers practical advice for early-stage brands on managing creative ops, what workflows will look like as AI video matures, and the future role of platforms like Meta in creative automation.Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Apoorva's background at Apple, Uber, and Nvidia2. The early vision and pivot of Bestever AI3. The role of AI in modern creative production4. Ad creative strategy vs. pure output volume5. Measuring ad performance with data-driven insights6. Practical workflow tips for early-stage brands7. When and how to leverage agencies8. How to analyze competitors and learn from top-performing brands9. Demystifying AI video: state of the tech in 202510. Building workflows to leverage multiple AI models11. How Meta and other platforms are automating creative12. The importance of creative analysis and transparent reporting13. Future trends for agency and brand marketersTimestamps00:00 Intro and Apoorva's technical background01:19 Apoorva's early career at Apple, Nvidia, and Uber03:04 Apoorva's take on Apple's iOS 26 glassmorphic UI and focus on AI06:09 Security, future, and mass adoption of self-driving cars13:30 Transition into ad creative, Bestever AI's founding, and early pivots18:31 How Bestever AI analyzes ad data to inform new creative20:49 Current state and skepticism around fully AI-generated ad content23:44 Meta's push toward creative automation26:56 Ad creative strategy for early and scaling brands35:24 How Bestever AI helps brands diagnose and double down on winning ads43:07 The reality of AI video: what's possible now and what's coming next46:18 Investing in workflows and abstraction layers for future-proof creative ops50:14 Where to connect with Apoorva and learn more about Bestever AIShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokApporva Govind - CEO and Founder of BesteverBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

How can DTC brands run sweepstakes that actually drive results? In this episode, we break down the full sweepstakes checklist: how to plan, set up, promote, and track a campaign that performs.We've been getting a lot of questions from marketers and DTC founders about sweepstakes, and for good reason - when done right, they can drive serious attention, grow your email list, and create a brand moment that doesn't depend on constant discounting.We walk through everything you need to know to run a sweepstakes for your ecommerce brand: how to time it, what to offer, how to promote it with paid, what legal considerations to keep in mind, and the one element that can make or break your results.If you enjoyed this episode, check out Ep 17 - The Sweepstake Tactics To Create Tentpole Moments for more sweepstakes strategy discussion:Spotify: https://open.spotify.com/episode/5kzE8uNgBBqy9nU3uloppt?si=5586b656d0e045e8YouTube: https://youtu.be/wSgVjuh3i6YIf you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv600:00 Introduction09:05 The Rise of Sweepstakes in Marketing18:02 Strategizing Sweepstakes Offers22:29 Branding and Design Language for Campaigns28:35 Gamification in Sweepstakes39:36 Maximizing Post-Purchase Revenue46:41 Legal Considerations for Sweepstakes50:34 Tracking Entries and Customer Awareness01:03:28 Building Effective Funnels for SweepstakesOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Powered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsRivo.https://www.rivo.io/operatorsSubscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here: https://9operators.com/

Izzy Rosenzweig is the founder and CEO of Portless, a supply chain platform helping ecommerce and DTC brands fulfill customer orders directly from China, cutting delivery times and unlocking cash flow through tax deferment and tariff optimization.A 10-year DTC veteran, Izzy first launched Browze in 2012, shipping over 2.5 million home and kitchen products globally. After building a China-based fulfillment center to improve customer experience, he saw an opportunity to help other brands bypass traditional U.S. warehouses, leading to the creation of Portless.Portless enables brands to ship faster, avoid upfront taxes, and reclaim working capital, transforming how modern operators manage logistics. Izzy's deep experience in cross-border fulfillment, HS code strategy, and tariff engineering gives him a unique lens into how ecommerce brands can survive regulatory shifts and thrive under pressure.With a margin-first, speed-to-cash mindset, Izzy helps brands reimagine global operations to win in today's volatile landscape, efficiently, legally, and profitably.In This Conversation We Discuss: [00:43] Intro[00:56] Understanding the De Minimis model[02:36] Revealing the new customs entry methods[07:35] Clarifying tariffs vs. import taxes[08:25] Comparing global manufacturing options[09:30] Recognizing China's manufacturing edge[10:36] Separating security from supply chains[12:24] Predicting the next tariff move[13:39] Balancing tariffs with tax reform[15:18] Pausing growth without clear policy[16:00] Deferring taxes to boost cash flow[20:02] Migrating platforms to save cashResources:Subscribe to Honest Ecommerce on YoutubeRevolutionize your inventory and fulfillment process portless.com/Follow Izzy Rosenzweig linkedin.com/in/izzy-rosenzweig-13653846If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Subscribe to DTC Newsletter - https://dtcnews.link/signupIn today's DTC Podcast, we sit down with Jeremy Horowitz, founder of Because Ventures, a private equity firm laser-focused on acquiring and scaling DTC brands doing $10M–$100M in revenue. Jeremy shares why VC funding often damages DTC brands and how PE can provide a more sustainable growth path for founders.https://because.ventureshttps://www.linkedin.com/in/jeremyhorowitz1/https://letsbuyabiz.xyz/subscribeKey Topics Covered:Why venture capital is usually a mismatch for DTC brandsHow PE firms like Because Ventures evaluate acquisition targetsThe #1 thing founders should do 6–12 months before sellingThe role of clean SOPs and financials in maximizing valuationHow WhatsApp marketing (through their acquisition of Coco AI) is the next SMS in EuropeBig Idea:VC is not designed for DTC brands; disciplined operations and a focus on profitable growth are the real success path.Timestamps00:00 - Top signals PE looks for when acquiring brands02:00 - Jeremy's journey from agency to SaaS exits to PE06:00 - What changed in the brand acquisition market since 202010:00 - Why VC isn't a great fit for DTC physical products14:00 - The dangers of scaling too fast with venture capital18:00 - How PE approaches growth differently from VC20:00 - Key traits of brands that are acquisition-ready24:00 - What founders should do 6–12 months before selling28:00 - The importance of industry benchmarks and P&L metrics30:00 - Inventory management, CAC payback, and repurchase rate32:00 - Inside Because Ventures' first acquisition: Coco.aiHashtags#DTCgrowth #EcommerceAcquisition #PrivateEquity #FoundersJourney #VentureCapital #CocoAI #BrandExitStrategy #ShopifyApps #WhatsAppMarketing #CashFlowTips Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

Building a direct-to-consumer (DTC) brand offers an incredible opportunity to connect with customers and foster long-term brand loyalty. But while the rewards can be significant, so too are the challenges and barriers to entry. That's why I wanted to speak with someone who has successfully navigated this journey for our season focus on sales.From modest beginnings in a Shoreditch coffee shop in 2011, David Abrahamovitch has built Grind into one of the UK's leading DTC coffee brands. Having built a hugely loyal customer base, it's estimated a Grind coffee is enjoyed every 2.8 seconds in the UK. David's business has also grown through partnerships with the likes of British Airways & Soho House. Keep listening to hear David's advice on how to build a DTC brand & how to leverage community-building to generate sales. David's advice:Accept that everything is sales; sell to yourself constantlyWith every small sale you are building a following and a brandPitching your product should not worry you; you know more than anyone else about it, so you have nothing to fearAlways know your numbers; but also tell the story of the history of the brand, and your plans for its futureBe optimistic - but not delusional!DTC is more work in that you have to have a website / attract people to that website / and  deal with the packaging and the postingWhereas  selling through a retailer you only need to advertise the productBUT DTC gives you access to customers' data and allows you to build a relationship with themSo selling through both the above is perhaps optimalAdvertising is essential for DTC selling - Facebook / Instagram / email / tube car panels are all useful; expect to spend up to 30% of revenue on marketing which will be a constant burdenRetaining customers is everything; the product must be a good oneIf customers unsubscribe, find out why so that you can fix the problemUse AI to help with small repetitive edits, not to replace people, just to speed up what they doIn order to attract young talent, create a culture that they will understand and like; always be thoughtful with your team and make sure they understand their job, their position and the company missionFF&M enables you to own your own PR & produces podcasts.Recorded, edited & published by Juliet Fallowfield, 2024 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. FF&M recommends: Buzzsprout podcast 'how to' & hosting directoryCanva has proved invaluable for creating all the social media assets and audio bites.MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  LicenceText us your questions for future founders. Plus we'd love to get your feedback, text in via Fan MailSupport the showText us your questions for future founders. Plus we'd love to get your feedback, text in via Fan MailSupport the show

Imagine a world where your worst gas-related fears simply… disappear. No awkward moments, no subtle side-eye glances. Just peace, dignity, and activated carbon filters.That's the world Collin White and his father set out to create when they launched Tootles, a Shopify store selling flatulence-filtering underwear. At first, people laughed. But then, they listened. Because for people with digestive issues, this isn't a joke—it's a solution.Today on The Unofficial Shopify Podcast, Collin joins Kurt to talk about building a business in a deeply niche market, convincing manufacturers that fart-proof underwear is, in fact, a real thing, and finding customers who need his product (but don't necessarily want to talk about it).In this episode:✔️ How Collin and his dad took Tootles from idea to reality✔️ The science behind fart filtration (yes, it works)✔️ Marketing a taboo product without making it a joke✔️ How Tootles increases AOV with clever bundling✔️ Why subscriptions aren't always the answer for consumable productsFarts are funny. Business is serious. And somewhere in the middle, there's a Shopify success story worth listening to.Links & Resources

Irene Chen and Matthew Grenby are the co-founders of Parker Thatch, a luxury handbag and accessories brand they bootstrapped to 8-figures over the course of 20 years. Matt's expertise spans tech, design, and marketing, while Irene brings deep fashion industry knowledge from working with powerhouse brands like Donna Karan and Calvin Klein.In this episode of DTC Pod, Matt and Irene share how they navigated the shift from an e-stationery startup to eventually finding product-market fit with their signature luxury bags. They discuss key lessons learned in bootstrapping—the importance of market timing, how to manage inventory risks, and why flexibility and systems are critical when growing a brand.Interact with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Founding and Evolution of Parker Thatch2. Initial Business Concepts and Pivots3. Strategies for Managing and Allocating Inventory4. Importance of Flexibility in Business Operations5. Bootstrapping and Capital Allocation6. Building Systems for Scalability7. Marketing and Demand Generation Strategies8. Community and Customer EngagementTimestamps00:00 Matt and Irene's backgrounds before Parker Thatch 06:55 Starting an e-stationery business in 200007:43 Pivoting to selling physical stationery and home goods 9:00 Lessons on market timing and pivoting when starting a business11:51 Changing company name from iomoi to Parker Thatch13:52 Creating Parker Thatch's debut handbag18:19 Bootstrapping, capital allocation, inventory decisions22:08 Why early business success depends on flexibility and testing25:53 Introducing leather bags and streamlining production29:10 Why small businesses fail without systems32:29 Shifting to systems thinking to enable business growth35:07 Marketing strategies to drive customer demand37:01 Building community and brand identity around "functional luxury"42:34 Relationship dynamics as husband and wife co-founders45:55 Key focuses for 2025 and beyond with PTTV 47:48 Where to find and connect with Parker ThatchShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTok  Irene Chen and Matthew Grenby -  Co-Founders of Parker ThatchBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

Brad Hoos is the CEO of The Outloud Group, a global influencer marketing agency. Brad and his team have worked with hundreds of eight- and nine-figure brands, including Athletic Greens, NerdWallet, and SimpliSafe. As a former management consultant and business builder, he has been featured in The Wall Street Journal, USA Today, and Forbes.  In this episode… When working with influencers, brands either select a single influencer to create content on one platform or choose creators who advocate for any brand without consistent loyalty. This can compromise brand integrity and consumer trust, leading companies to believe influencer marketing isn't worth the investment. How can you capitalize on influencers who will promote and advocate for your brand? Influencer marketing specialist Brad Hoos maintains that low-quality influencers ruin a brand's reputation, especially when targeting consumers on social media. He says to identify creators who have invested in their audience's interests to establish a loyal following. These influencers understand how to create content that adds value and positions your products as top performers in the market. You can also select creators by evaluating their CPA and performance metrics in specific categories.  In this episode of the Up Arrow Podcast, William Harris sits down with Brad Hoos, the CEO of The Outloud Group, to discuss influencer marketing strategies to promote your brand. Brad explains the difference between brand advocacy and voice, how to expand into new markets using adjacent targeting, and AI's role in the influencer marketing space.

Brian Berger founded the men's basics brand Mack Weldon over a decade ago just as the DTC boom was about to begin. Mack Weldon rode that wave to success, but the landscape for DTC brands has changed significantly since then. On this week's episode of the Glossy Podcast, we talk with Berger about the importance of flexibility, the ways he's navigated Mack Weldon through a challenging few years and the brand's first big TV marketing spot.

INTELLIGEMS Intelligems is the ultimate profit-optimization tool for DTC brands. Use it for all of your CRO efforts by visiting https://intelligems.io FERMAT Create funnels the same way you create ads with FERMAT by visiting ⁠⁠https://fermatcommerce.com/af // Get the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: https://bit.ly/3x99lip // SUBSCRIBE TO MY PODCAST! FOLLOW UP WITH ANDREW X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/andrewjfaris Email: podcast@ajfgrowth.com Work with Andrew: https://ajfgrowth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Curtis Matsko is the Founder and CEO of Portland Leather Goods, a DTC high-quality leather goods company. He built the brand out of his garage, scaling it from zero to over $100 million in yearly revenue. As a serial entrepreneur and digital marketing expert, Curtis has worked in design production, marketing, and customer service.  In this episode… When scaling your business, it's essential to recognize that what got you from zero to $10 million won't get you from $10 to $100 million. Significant revenue jumps entail higher costs and larger operations, so relying on your previous successes will only hinder you. How can you break through the glass ceilings of growth? As a self-proclaimed e-commerce genius, Curtis Matsko launched his brand out of his garage and scaled it to $150 million. He maintains that steady growth begins with in-house production to create high-quality products that drive sales and foster customer loyalty. As your customer base grows, you can build products that generate customer lifetime value and acquire new customers. Another aspect of profitable growth involves building a team that can grow with your business. This requires hiring candidates whose personal and professional goals align with desired positions by conducting thorough interviews that emphasize key personality traits and experiences. In today's episode of the Up Arrow Podcast, William Harris welcomes Curtis Matsko, the Founder and CEO of Portland Leather Goods, to talk about creating a foundation for profitable long-term growth. Curtis explains how to build a solid customer retention cycle, how he created Craigslist ads to acquire talent, and how overcoming alcohol addiction influenced his growth and decision-making mindset. 

It's tough for a DTC brand to stand out on Amazon. The platform is flooded with competition, and it can feel like you're just another face in the crowd. Success often means figuring out the right mix of visibility, pricing, and customer experience while still staying true to your brand's identity. It's a tricky balance—especially when Amazon's own products often steal the spotlight. Hristo Arakliev is the co-founder and COO of Hyperzon, a top-tier Amazon marketing agency based in Europe. With over seven years of experience in the Amazon space, Hristo is a serial entrepreneur and Amazon Marketing Specialist with a passion for helping brands worldwide double their revenue by utilizing Amazon as a sales channel. Today, Hristo shares his thoughts on the ever-evolving Amazon landscape and new opportunities and strategies that brands can leverage to succeed on the platform. Stay tuned! Resources Hyperzon: #1 Amazon Agency - Scale Your Amazon Business Hyperzon on Facebook Hristo Arakliev on LinkedIn