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As associations and nonprofits face explosive rates of cyberattacks, one thing is clear: human error is almost always the root cause.
In a time when leadership feels more stressful than ever, what if the secret to thriving was as simple as joy? In this episode of Association Chat, host KiKi L'Italien sits down with The Party Scientist himself, Jacques W. Martique, to explore how science-backed joy can transform the way we lead and build community. Jacques has rocked festival stages, corporate offices, and global events with his high-energy approach to human connection, helping people tap into their body's natural feel-good chemicals—without needing a drink in hand. His insights are especially relevant in today's politically charged DC environment, where association and nonprofit leaders are looking for ways to create unity and resilience. From his days as a festival medic saving lives to pioneering the sober partying movement, Jacques has developed powerful tools to help leaders cultivate joy, strengthen teams, and boost engagement. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link
With political tensions high, associations and nonprofits face tough choices about where and how they host events. Enter SocialOffset, a groundbreaking initiative co-founded by Dr. Elena Gerstmann that empowers conference attendees to offset the economic impact of destination boycotts—without sacrificing meaningful participation. In this episode of Association Chat, host KiKi L'Italien sits down with Dr. Gerstmann, Executive Director of INFORMS, to explore how SocialOffset is changing the conversation around ethical event planning. With a distinguished career in association management—spanning ASME, IEEE, and now INFORMS—Dr. Gerstmann brings unparalleled insight into the intersection of social responsibility, association leadership, and strategic decision-making. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link
In this episode of Association Chat, we're talking with James King, President of the California Police Athletic Federation (CPAF), to explore the vital role CPAF plays in supporting first responders. CPAF fosters wellness, camaraderie, and resilience among law enforcement and firefighter athletes and as you will learn in today's episode there is nothing on earth quite like the games we discuss and what they ultimately do for the morale of our world's incredibly selfless and heroic first responders. Learn more about United States Police & Fire Championships, World Police & Fire Games, and the California Police Athletic Federation: https://cpaf.org/. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link
In this episode of Associations Thrive, host Joanna Pineda sat down with fellow association podcasters:Dave Coriale, Delcor Technology Solutions and host of Reboot ITKiki L'Italien, Association Chat and host of Association ChatBen Muscolino, Breezio and AMSGeek and host of The Association PodcastDave Will, PropFuel and host of Association StrongAfter checking in about what's been happening in their lives, these five podcasters, who call themselves DC's Podcast Angels, discuss:What's got them worked up and it's a big and important list that includes: AMS implementation going way over budget, return to office, time poverty, project timelines, missing seeing our teams, and cell phone addiction.How to create connections and culture over Zoom.Efficiency vs effectiveness.Carving out time to focus on our businesses.Being there for the people we care about.Incremental change that will help us be better versions of ourselves.
In this episode of Association Chat, KiKi L'Italien sits down with Amy Lestition Burke, Executive Director and CEO of SWANA, to uncover the extraordinary leadership required to guide an association through two devastating hurricanes and a critical annual conference. As Amy shares her experiences, listeners will gain insight into how SWANA supports its members during crises, the lessons learned from disaster recovery, and the pivotal role the association plays in maintaining national infrastructure. From navigating immediate challenges to preparing for the long-term impacts of climate change, Amy provides a masterclass in leading with empathy, communication, and vision. Whether you're an association professional or a leader seeking inspiration, this conversation highlights what it truly means to lead in times of crisis. Join us for an episode packed with wisdom, resilience, and a closer look at an association's role as a critical lifeline for its members and the communities they serve. Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist
In this episode of Association Chat, host KiKi L'Italien welcomes David Allison, founder of the Valuegraphics Project and best-selling author of The Death of Demographics. Together, they explore how associations can uncover and leverage shared human values to bridge divides and foster stronger connections. From finding common ground in loyalty, personal responsibility, and independence to addressing internal politics and divisive challenges, this episode provides strategies for creating a more inclusive, values-driven community. Learn how understanding what truly drives people can lead to better decisions, deeper engagement, and lasting unity.
In this timely episode of Association Chat, KiKi L'Italien sits down with David Allison, creator of the Valuegraphics Database, to discuss the importance of understanding core human values in a polarized world. Fresh off the heels of the US Presidential Election, they explore how values—not demographics—drive behavior and decision-making, even in the association space. From origin stories in the advertising world to actionable insights on bridging divides, this episode offers a thought-provoking look at how associations can better connect with their members by focusing on what truly matters. Tune in for a candid conversation that couldn't be more relevant right now.
Inclusive Event Planning with Tracy Stuckrath In this episode of Association Chat, we sit down with Tracy Stuckrath, host of the Eating at a Meeting podcast, to dive into the powerful role of food in event planning. Tracy shares insights on how thoughtful food choices can elevate member engagement, drive sustainability, and keep attendees safe. From crafting menus that meet dietary needs and preferences to smart ways of managing F&B budgets, Tracy offers practical advice for creating truly inclusive events.
In this "shorty" episode of Association Chat, host KiKi L'Italien opens up about the recent loss of her mother and the surprising complexity of navigating grief. From the unexpected physical and emotional toll to the confusing cultural practices surrounding bereavement, KiKi explores how grief is handled—and often mishandled—across different settings. Tune in for a raw, personal reflection, mixed with moments of humor and insight into the universal experience of loss. Whether you're grieving now or supporting someone who is, this episode is a quick exploration of life's inevitable challenges. Association Chat Magazine Issue #1: https://www.associationpublications.com/flipbook/associationchat/2024/Issue1/3/ FOLLOW Association Chat: Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Listen to us on Spotify: https://open.spotify.com/show/42X3jBRrR8toIVugVZ6KMh?si=7adb244ba2df4425 Listen to us on Apple Podcasts: https://podcasts.apple.com/us/podcast/association-chat-podcast/id1221431539 Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link Association Chat Top Pods Newsletter – Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7209585088026554369 Association Chat Top Pods Playlist: https://open.spotify.com/playlist/7KawXr6uxSHhnvnsI4MTPU?si=bd5f87b6673c4041
In this episode of Association Chat, host KiKi L'Italien interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Listen to this full, unedited interview: https://youtube.com/live/1hRKtoNHVcg FOLLOW Association Chat... Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link
In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, about the crucial need to challenge orthodox beliefs in association governance. Listen to this full, unedited interview on YouTube: https://youtube.com/live/1hRKtoNHVcg ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link
In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss building your "side-hustle muscle" as an associations professional. We all know that no full-time job is truly 100% secure. Why not try to develop the skill of consulting or providing professional services while you are still employed? You can see it as an insurance policy in case times become uncertain. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/ Watch this full, unedited interview on YouTube here: https://youtube.com/live/507jiDRW7mE ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link
In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Jeff discusses his influential series, "The Three Stewardship Imperatives," emphasizing the urgent need for association boards to evolve beyond the status quo in today's rapidly changing landscape. Listen to this full, unedited interview on YouTube: https://youtube.com/live/1hRKtoNHVcg FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Have you joined the Association Chat mailing list? Don't miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat
In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss how to go about actually getting paid when you quit your job to pursue a side hustle. The two also talk about what it is like to go from working in an association to joining the "dark side" as a consultant and how to quit your job with class so you leave your association on great terms. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/ Watch this full, unedited interview on YouTube here: https://youtube.com/live/507jiDRW7mE FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Have you joined the Association Chat mailing list? Don't miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat
Note: Be sure to listen until the very end, after the outro, for the bloopers. :-)For the 100th episode of Associations Thrive, CEO Joanna Pineda sat down with fellow association podcasters:Dave Coriale, Delcor Technology Solutions and host of Reboot ITKiki L'Italien, Association Chat and host of Association ChatBen Muscolino, Breezio and AMSGeek and host of The Association PodcastDave Will, PropFuel and host of Association StrongThey talked about:What's new about their podcasts.Association statistics and demographics.Kiki's new association podcast directory.Market fit when developing new products and how associations need to develop an entrepreneurial mindset when developing new products.The looming membership cliff.A few of their favorite episodes and the key themes of governance, reinvention and entrepreneurship that keep popping up during the podcast interviews.Their crazy predictions for the future of associations.References:DelcorReboot ITAssociation ChatAssociation Chat PodcastBreezioAMSGeekThe Association PodcastPropFuelAssociation Strong
In this special association podcast collaboration episode, Association Chat host KiKi L'Italien is joined by four other association consultants and podcasters to explore the growing importance of associations to consider roles like Chief Entrepreneur Officers, and how associations themselves can foster a more entrepreneurial mindset. We also touch on the significance of experimenting with new ideas, enhancing member value, and achieving product-market fit to drive revenue and member engagement. Join us as we navigate the dynamic landscape of association management and the entrepreneurial spirit needed for future growth and adaptation. In addition to KiKi, this conversation of podcasters includes: Association Thrive's Joanna Pineda Association Strong's Dave Will The Association Podcast's Benjamin Muscolino Reboot IT's Dave Coriale FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Have you joined the Association Chat mailing list? Don't miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat
In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss the key financial factors everyone should consider when planning to transition from their current job to making their side hustle their full-time occupation. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/ Watch this full, unedited interview on YouTube here: https://youtube.com/live/507jiDRW7mE FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Have you joined the Association Chat mailing list? Don't miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat
And now for something completely different... Association meetings thought-leader KiKi L'Italien, editor-in-chief of Association Chat and VP of marketing and community engagement at Big Red M, has put together what promises to be quite the party bus experience to shuttle ASAE Annual Meeting & Expo attendees from suburban D.C. to the convention in Cleveland, with conviviality and general merriment sure to ensue. Discover how this outside-of-the-box networking road trip came together, and whether any DMOs or association-business craving properties along the way are marketing-savvy enough to provide the 2024 Association Chat Road Trip a reason for a pit stop. L'Talien is joined by association consultancy vet Michael Butera, president and CEO of Association ActiVision, to discuss the current state of the segment, including a significant change to this year's ASAE Annual and some of the major challenges and opportunities ahead. Are you on the bus?
In this episode of Association Chat, host KiKi L'Italien talks about member retention strategies and answers quirky questions from our community. Discover why consistent communication matters, how to make your events more inclusive, and what superpower KiKi would choose if she could. Spoiler: It involves instant ninja skills! Tune in for a mix of expert advice and fun that'll keep you coming back for more.
In this episode of the Association Chat Podcast, host KiKi L'Italien delves into innovative ways to onboard new members, sharing practical tips like personalized welcome packages, mentorship programs, and interactive webinars. KiKi answers a fun listener question. Tune in for actionable insights, engaging stories, and a touch of humor. Subscribe for more episodes and sign up for the Association Chat newsletter for exclusive content!
In this special episode, KiKi L'Italien answers a question about strategies for boosting member engagement in hybrid events. Then, we switch gears as KiKi shares her go-to karaoke song and reminisces about unforgettable karaoke nights in Charleston. Plus, get the scoop on the exciting Association Chat Road Trip to ASAE Annual in Cleveland, complete with live reporting and insider tips. Tune in for actionable insights, a dose of fun, and a sneak peek into the chaos and joy of association life. Subscribe now to keep up with the latest episodes, and don't forget to sign up for the Association Chat newsletter for even more exclusive content!
Think the secret to skyrocketing your leadership and team performance is all about working harder or networking more? Think again. In this episode of Association Chat, KiKi L'Italien teams up with executive coach Zovig Garboushian to dive deep into why the most successful leaders might just be the ones who know themselves best. Why It's Time to Look Inward: Uncover why the inner game matters more than ever in today's workplace and how it can transform not just your career, but your entire team's dynamic. Transformative Practices: Discover powerful practices that can shift your thinking, actions, and feelings towards greater success and fulfillment. Mindset Mastery: Learn how to recalibrate your mindset for ease, flow, and authentic confidence, setting the stage for leadership that inspires and achieves. Interview streamed live at 2 pm ET, Tuesday, March 5, 2024, with Zovig Garboushian, who is a master of change and transitions. For those looking to dive deeper, join us over at www.associationchat.com for more insights and tools to enhance your leadership journey. Don't forget to subscribe to the podcast and newsletter for more wisdom-packed episodes and resources that promise to elevate your association game!
In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?" Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consistency to the impact of technology on our perceptions of trust, KiKi shares what it truly means to build and maintain trust in today's rapidly evolving landscape. Hear a discussion about the "trust trap," where assumptions about trust can lead to complacency or misunderstanding. Learn actionable strategies for enhancing trustworthiness, from fostering transparency to embracing vulnerability, and see how these efforts can lead to stronger, more resilient associations. Whether you're leading an association, contributing to one, or just curious about the role of trust in organizational success, this episode offers a fresh perspective that will challenge, inform, and inspire you. Tune in to discover how you can transform the trust dynamics within your association, creating a culture of loyalty, engagement, and growth.
AI and Equitable Education...we hear alot about the harm that generative AI can cause on campuses, but can it also heal and improve equitability for higher ed? Join host KiKi L'Italien for this episode featuring insights from Charles Ansell of Complete College America, Michael Baston from Cuyahoga Community College, and Audrey Ellis, the visionary behind T3 Advisory. This discussion zeroes in on the role of Generative AI in creating a more equitable education landscape within higher education. Tapping into the wisdom of the "Leveraging AI to Increase College Completion and Equity" playbook, our guests shed light on how AI technologies are not only reshaping the academic experience but also leveling the playing field for students from all walks of life. This episode explores how AI fosters an inclusive environment, enhances student success, and bridges longstanding gaps in educational equity. Moreover, we'll tackle the significant policy conversations, showcase practical AI applications in academia, and forecast how AI continues to sculpt a future where equal opportunities in education are not just a goal, but a reality. Tune in to uncover the pivotal role Generative AI plays in championing equitable education, marking a step forward in ensuring every student has the chance to succeed. Discover why AI in higher education is not merely a leap in technology but a leap towards hope and equal opportunities for all. Questions discussed How can AI be used to increase college completion and equity? What are the challenges of using AI in community colleges? How can associations advocate for responsible use of AI in education? Where are examples of AI already being used successfully in higher education? What metrics can be used to measure the impact of AI interventions?
ASAE Launches Association Governance Institute – what is it and what happens next? "Charting New Horizons in Association Leadership: Paul Pomerantz Talks AGI Launch" Tune into Association Chat with host KiKi L'Italien as we welcome Paul Pomerantz, the force behind the new Association Governance Institute (AGI). In this episode, we uncover the essentials of AGI's mission. Discover how AGI aims to equip board members, CEOs, and staff with the tools and knowledge needed for stellar governance. With Paul's rich history in leading associations to new heights, he'll share valuable perspectives on building a governance framework that supports mission achievement, transparency, and stakeholder trust. Whether you're catching the live stream to interact with us directly or watching the replay, this episode promises a wealth of insights into how AGI will influence the future of association leadership. #Associations #AssociationChat #AssociationGovernance
Join host KiKi L'Italien on Association Chat as she looks into the transformative impact of AI on associations with guests, BettyBot.AI thought leaders: Rob Barnes, Thomas Altman, and Dray McFarlane! Discover how associations are revolutionizing education and engagement through technology – and how BettyBot's leaders are helping them to do it! Highlights from this discussion include: Unlocking Forgotten Knowledge: Learn how AI like BettyBot can look into the depths of an association's knowledge base, uncovering valuable documents and resources that even experts within the organization may have forgotten. This ability to augment the human recollection and pull in additional context promises a higher quality of information and resources. Bridging Knowledge Gaps: The conversation reveals how AI tools can help associations identify gaps in their content and knowledge offerings. By analyzing inquiries and interactions, associations can proactively fill these gaps, ensuring that they remain at the forefront of their industry's needs and inquiries, thus fostering a cycle of continuous improvement and relevance. Personalized Member Engagement: The episode explores how AI can tailor interactions to each member's specific inquiries, creating a hyper-personalized experience. This level of personalization is unprecedented and can fundamentally change how members engage with their associations, making every interaction meaningful and directly relevant to their needs. Please make sure to like, share, and subscribe (if you haven't already)! Also, be sure to sign up for the Association Chat Weekly Newsletter at https://associationchat.com. Also, please let us know what you think about the podcast. Drop your questions or comments in the Association Chat community – we have a highly engaged Facebook group, LinkedIn group, and Book Club that are free to join!
An association introduces its new AI "staff" – and the robot overlords are friendly (for now)... Welcome to this episode of the Association Chat Podcast, full of the delights and dorkiness that any well-intentioned association podcast talking about technology these days can hardly avoid. For this episode, we talk with Liz Peuster, CAE, Director Of Communications & Public Relations for the South Carolina Association of CPAs about how they are using AI, and specifically generative AI, in their association. Liz has some poignant thoughts about curiosity, ongoing learning, and how to embrace our robot overlords (okay, maybe I made up that last part, but I was looking for some drama). Please enjoy this episode and let me know what you think about it. I'm part of a small group of association podcasters who are regularly providing feedback for each other's podcasts now and so I feel the pressure to improve the experience for all of us. Your feedback helps me! You can subscribe to the Association Chat newsletter at AssociationChat.com and please share this episode with your friends and colleagues of you liked it!
Join Association Chat for a discussion with Higher Logic's visionary leaders in our latest episode of Association Chat. We sit down with Rob Wenger, Co-Founder and CEO, alongside returning giants Mark Lowry and Conor Sibley, now serving as Chief Revenue Officer and Chief Technology Officer, respectively. This episode, "Higher Logic's Homecoming: Charting a Future with Rob Wenger, Mark Lowry & Conor Sibley," explores the strategic foresight and innovative spirit driving Higher Logic's latest moves. We explore their insights, lessons from their unique journeys, and their collective vision for HL's future. From discussing the potential of AI and automation in enhancing member experiences to unraveling the intricacies of leadership and innovation, this conversation will surely be a deep dive into the minds shaping a leading company in the association industry. Tune in to get inspired!
Get ready for the most epic, laugh-out-loud episode yet – "Association Podcasters Battle Royale"! This was a full-on adventure where the best of the best association podcasters clash in a hilariously unpredictable showdown. Featuring Dave Will, the strategic genius from "Association Strong!" podcast; Ben Muscolino, the tech sorcerer of "The Association Podcast"; Joanne Pineda, the heart and soul of "Associations Thrive"; Dave Coriale, the digital dynamo from "Reboot IT" by DelCor; and me, your enthusiastic host from the "Association Chat Podcast"! Expect the unexpected as we debate, laugh, and facepalm our way through topics every association professional can relate to. Will it be fun? Absolutely. Real talk? Without a doubt. A tad cringeworthy? You wouldn't want it any other way!
“Integrating DEI and sustainability isn't just about ticking boxes. It's about creating events that truly resonate with our diverse global community,” Laura Harvey, Chief Customer Officer for Ex Ordo. Change is everywhere – even in niche areas like scholarly events. And you know how it is with these things. While some of these changes are good, some come with some challenges. Recently, I had the opportunity to sit down via webcam and mic for an interview with Ex Ordo's chief customer officer Laura Harvey, a rising star in the academic conference arena. If this domain is your kind of thing, then this conversation will be of particular interest to you. We discussed many trends that will and already are transforming scholarly events. AssociationChat.com
Note: Be sure to listen until the very end, after the outro, for the bloopers. :-)This episode of Associations Thrive is a little different. Host Joanna Pineda had the opportunity to sit down with some of the top podcasters in the association industry. Dave Coriale, Delcor Technology Solutions and host of Reboot ITKiki L'Italien, Association Chat and host of Association ChatBen Muscolino, Breezio and AMSGeek and host of The Association PodcastDave Will, PropFuel and host of Association StrongThey talked about a few of their favorite episodes, key themes of governance, reinvention and entrepreneurship that keep popping up during the podcast interviews, and how the podcasts are changing them.
On this episode of The Association Podcast, our own Ben Muscolino, CEO of Breezio and Founder & CEO of AssociationWire, which includes AMS Geek, Data Sangria, and other industry brands, joins other Association Podcasters and industry thought leaders to discuss each other's approach to their own association industry podcast, why they do it and much more. Stories of past episodes, past guests, and different podcast formats make this episode a little bit of a peak behind the mic of some of your favorite association industry podcasts and personalities. The episode is led by Dave Coriale, CAE and President at DelCor Technology Solutions, and joined by Dave Will, Co-Founder and CEO of PropFuel, Joanna Pineda, Founder, CEO and Chief Troublemaker at Matrix Group International and last but certainly not least, the “OG” of association podcasting, KiKi L'Italien, VP of Marketing & Community at Big Red M and Editor-In-Chief for the well-known brand, Association Chat.The Association Podcast: https://podcasts.apple.com/us/podcast/the-association-podcast/id1553363203 Ben Muscolino, CEO of Breezio and Founder & CEO of AssociationWire which includes AMS Geek, Data Sangria www.breezio.comwww.associationwire.comAssociation Chat Podcast:
In this episode of Association Chat, host KiKi L'Italien, alongside experts Elizabeth Weaver Engel and Shelly Alcorn, explores the pressing issue of climate disruption and its impact on association leadership. Elizabeth and Shelly discuss their recently released whitepaper, exploring strategies for resilience and adaptation in a world increasingly affected by climate change. The conversation highlights the crucial role associations play in addressing environmental challenges and the necessity for proactive adaptation. This episode is a must-listen for association leaders seeking to navigate the complexities of climate change and make impactful changes within their organizations. If you find this episode valuable, please leave a review and share it with your colleagues to inspire more associations in their transformative journey.
Join us in this enlightening episode of Association Chat, where we delve into the art of transforming your association's content into a powerful catalyst for growth and innovation as we move towards 2024 with Mission Fuel CEO Dan Streeter. Discover actionable strategies for repurposing existing resources into revenue streams, learn how to align your content with your organization's goals, and explore the latest trends in e-learning and digital strategy. Find out how associations can create value by providing access to their content to external entities like universities or companies, providing a revenue-generating model. Whether you're a seasoned professional or new to the association industry, this episode promises to equip you with the insights needed to elevate your association's impact in the digital age.
In this enlightening episode of Association Chat, host KiKi L'Italien sits down with Mark Wallach, CEO Emeritus of Engagement Mobile Strategies, to delve into the future of member engagement. Together, they unravel the complexities of using technology to enhance connectivity, foster relationships, and empower leaders in the association landscape. From challenges to opportunities, this discussion offers a comprehensive view of how associations can leverage technology to create deeper connections. Don't miss this fascinating conversation filled with innovative insights and actionable strategies.
KiKi L'Italien, CEO and host of Association Chat, an online community for the association industry, always calls it like she sees it, and her observations from ASAE 2023 are no exception. From association talent pipeline struggles and the impact of AI to what she believes is the curious lack of a hybrid component at "The Super Bowl of Meetings," L'Italien is one of the leading, authentic voices covering the world of associations and meetings technology. Meetings Today's Tyler Davidson caught up with L'Italien at ASAE's 2023 Annual Meeting in Atlanta for a frank discussion about the state of the associations segment and what she's hearing from her large audience of association professionals.
Join KiKi L'Italien on the Association Chat Podcast as she dives deep into the rapidly-evolving realm of the metaverse. In this episode, she discusses practical and potential applications of the metaverse for associations and nonprofits with two influential industry figures - Mike Aaron and Andrew Wilson. As the Executive Vice President and Chief Marketing Officer for the Atlanta Convention & Visitors Bureau (ACVB), Andrew Wilson leads the charge in utilizing cutting-edge digital, social, and traditional marketing channels to promote Atlanta. Wilson leverages his extensive experience in creating a unified brand identity from his tenure at Brand Atlanta and Procter & Gamble to generate compelling content for ACVB. Mike Aaron, a prolific entrepreneur, is the mind behind the world's first online safety web-based system for Delta Airlines and Visit Real Cities (visitrealcities.com), a pioneering photorealistic metaverse platform designed for cities in the tourism market. Together, they share insights into how the metaverse could revolutionize associations and nonprofits, from enhancing member engagement to transforming how we navigate real cities virtually. Stay tuned to learn more about how your association or nonprofit can start leveraging the power of the metaverse.
Get ready for an exhilarating ride through the maze of component relations in associations in this episode of the "Association Chat" podcast, hosted by your favorite association enthusiast, KiKi L'Italien! Brace yourself as we unpack the "love languages" of component/national relationships with our guest, the incomparable Elisa Pratt, CEO and Chief Strategist of Brewer Pratt Solutions. Together, we'll navigate the twisty tunnels of member value and discover how to maximize it. It's a thrilling chase you won't want to miss! In a world full of geopolitical rollercoasters, economic loop-the-loops, and spinning member loyalties, who's got your back in understanding component relations? That's right, it's us! We're here to arm you with insights, strategies, and secret codes for your association's success. Our guide, Elisa Pratt, isn't just any expert. She's a powerhouse with over 20 years of association management experience! With a treasure trove of credentials like Certified Association Executive (CAE), Certified Virtual Facilitator™ from the International Institute for Facilitation (INIFAC), and a MA in Government from Johns Hopkins University, she's your perfect partner in this quest. Did we mention she's the co-host of the award-winning Association Transformation™ podcast? Or that she moonlights as a strategic advisor at the Institute for Association Leadership (IAL)? And that's not all! She's even developed educational content for AssociationTrends.com and AssociationSuccess.com and graced numerous stages as a speaker for organizations like ASAE, Nplace.org, IAL's Focus Forum, and the Virtual Association Network (VAN). Ready for your fun-filled journey to mastering component relations? The Association Chat Podcast with KiKi L'Italien is here to make it happen! To keep the good times rolling, subscribe to the Association Chat YouTube channel and get your front-row seat to the future of associations. Give us a like, leave a comment, and share the love so we can take this party to more association enthusiasts like you!
How can associations prioritize and promote mental health among their staff and members? In this episode of Association Chat, host KiKi L'Italien dives deep into a crucial yet often overlooked topic: promoting mental health in associations. Joining her is Nabil El-Ghoroury, a renowned psychologist and principal at Executive Therapy & Consulting. With 13 years of experience as a nonprofit executive, including a four-year tenure as CEO of a $6 million association, Dr. El-Ghoroury brings a unique perspective to creating a culture of employee well-being within associations. From discussing the importance of addressing mental health concerns from both the staff and member sides to sharing insights on stress management, burnout prevention, and building a culture of employee well-being, this episode is a must-listen for association employers seeking to unlock the potential of their workforce. Dr. El-Ghoroury is also available for individual counseling for mental health concerns and has spoken extensively on topics related to mental health. To connect with him, visit http://www.executivetherapy.solutions or email nabil@executivetherapy.solutions.
Get ready to elevate your association advocacy to new heights in this thrilling episode of the "Association Chat Podcast," hosted by KiKi L'Italien. Dive into a lively conversation with Shana Glickfield, a leading expert in association advocacy technology, as they dissect the game-changing apps and strategies tailored for 2023. Wondering how to amplify your association's voice? Looking for tools to connect, engage, and mobilize like never before? This episode's got you covered! You'll learn about: Cutting-edge apps that streamline communication, fostering collaboration and connectivity. Innovative strategies to boost member engagement and leverage their collective strength. Proven techniques to multiply the advocacy impact, putting your association at the forefront of influence. Shana's insights offer a glimpse into the future of association advocacy. From savvy tech stack selections to smart strategic planning, her wisdom can guide you in shaping a resonant advocacy voice that's heard far and wide. Whether you're an association executive, an advocacy pro, or simply interested in harnessing technology for a cause, this episode is a goldmine of actionable advice. So don't miss out! Tune into this exciting conversation on the latest advancements in association advocacy technology and start building an empowered future with Association Chat's KiKi L'Italien. Keywords: Association Chat Podcast, KiKi L'Italien, Shana Glickfield, Association Advocacy, Tech Stack, Apps, Strategies, Member Engagement, Communication, 2023, Technology, Association Impact
If you are in the meetings and events industry, you have heard of our guest on this episode. She can talk about ALL things in our space AND she is a key thought leader in the association world. KiKi L'Italien founded "Association Chat", which is one of the first Twitter chats EVER. She then evolved it into a live broadcast, and then a podcast. She knows her stuff, there's no question! On this one we talk through the changes and strategies we've seen in EventTech over the last three years, and how boards and executives of associations, particularly, are approaching their EventTech stack now. Our guest KiKi L'Italien Founder & CEO of Amplified Impact (formerly Amplified Growth) & host of Association Chat As CEO and Host for Association Chat, an online community and media platform for the association industry, KiKi L'Italien reaches over 72k industry professionals monthly. Amplified Impact is a consultancy specializing in digital strategy and values-based strategic planning for the association sector. She is also a founding board member of SocialOffset, a nonprofit organization that provides a socially conscious alternative to event and destination boycotts. KiKi is a creative, community, and trust expert with over twenty years of experience in organizational positioning, reaching key audiences while driving revenue. She regularly speaks to audiences about cultivating trust for teams and organizations. ~*~*~ The "Trade Show Talk" podcast is publishing two episodes per month, tackling the most important issues the meetings and events industry is facing. If you'd like to be a sponsor or a guest, or you have a topic to suggest, please let us know by emailing podcast@tsnn.com. And we'd love it if you'd SHARE, rate, and review episode 30, & the show!
Welcome to a cutting-edge episode of the "Association Chat Podcast" hosted by KiKi L'Italien! In this exhilarating conversation with Amith Nagarajan, Chairman of Blue Cypress, we'll uncover the transformative power of Artificial Intelligence (AI) and Machine Learning (ML) in the world of associations and nonprofits. Are you intrigued by how technology can revolutionize member engagement, streamline operations, and drive groundbreaking innovation in the association space? Look no further! With nearly 30 years of entrepreneurial success and a rich background as an early-stage investor in B2B SaaS companies, Amith offers invaluable insights into these disruptive technologies. In this episode, you'll learn: - How AI and ML are not just buzzwords but vital tools in shaping the future of associations. - The latest advancements in generative AI that are setting new benchmarks in operational efficiency. - Real-world examples of AI-driven success in engaging members and fostering long-term, sustainable growth. Blue Cypress, a family of purpose-driven companies led by Amith, is renowned for supporting associations and nonprofits to thrive in today's competitive landscape. This conversation taps into his wealth of experience to bring you actionable strategies to leverage AI and ML for your organization's success. Whether you're a tech enthusiast or an association professional looking to stay ahead of the curve, this episode is your gateway to the intersection of technology and associations. Dive in and discover the future with Association Chat's KiKi L'Italien! Keywords: Association Chat Podcast, KiKi L'Italien, Amith Nagarajan, Artificial Intelligence, Machine Learning, Blue Cypress, Associations, Nonprofits, B2B SaaS, Member Engagement, Generative AI, Operational Efficiency, Sustainable Growth, Technology and Associations
Meetings Today's Tyler Davidson chats with KiKi L'Italien, host of Association Chat podcast and senior consultant with Tecker International, about ASAE's Annual Meeting & Exposition, including the successes and challenges of its stringent COVID-19 testing policy (COVID spoiler alert!), as well as a unique new CSR option that encourages association attendees to contribute to organizations that counter potential boycott issues rather than having organizations cancel events or attendees decline to participate.
Today's guest is KiKi L'Italien, the owner of the consulting firm Amplified Growth; she trains association staff and speaks on a number of topics, particularly trust, community and membership. She helps organizations develop stronger ties between their mission and their members, honing her approach to communications and strategy for many organizations—nonprofits and corporate alike—including Optica, American Red Cross national headquarters, QVC and the American Institute of Architects. KiKi is also a senior consultant with Tecker International and speaks regularly about management strategy, including digital strategy, and cultivating communities of trust. She is also the creator and host of Association Chat, an online community, blog and podcast. Kiki was featured in 2021 by Cvent as one of the 20 Event Professionals You Should be Following and in August 2021 as 30 Nonprofit IT Influencers to Follow in 2021 by BizTech magazine. KiKi has served on the membership and component relations section councils for ASAE and was recognized in 2019 at IMEX as a Hall of Fame recipient for Organizational Leadership by the Association for Women in Events. Other awards include BizBash Top 1000 People in the U.S. Event Industry (2019) and SURGE Innovation Pioneer (2018). She is the current president of the Woman's Club of Wenonah, New Jersey. Topics covered: How she got started in associations. How the #AssnChat tweet chat and hashtag was created and how it has grown into a larger community. What associations need to be focusing on with their digital strategy. Hint: Figure out how important your legacy programs are and whether you should keep them around. Should you keep those programs you created during the early days of the COVID-19 pandemic? Why cross-training staff and keeping up with staff training is critical right now, especially during the Great Resignation. Why you need to capture and write down the processes for various roles. The importance of trust in associations—with members, with staff leaders and co-workers, with your content. Distrust has become exacerbated in times of uncertainty, such as the #MeToo movement, Black Lives Matter and the COVID-19 pandemic. How to endeavor trust in member relations and content. How much trust do you have in yourself? Do you keep your promises to yourself? How the pandemic increased local and regional member participation. Resources: AssociationChat.com Association Chat Knowledge Hub Association Chat YouTube videos Association Chat Facebook group Tecker International Blog Kiki on LinkedIn Kiki on Twitter
No matter which part of the political spectrum you fall on, you are likely unhappy with the opaque and difficult-to-track political process – especially when it comes to policy development. Patrick Utz is the CEO and Co-Founder of Abstract and he is building the future of lobbying & advocacy. A former engineer at Boeing, Patrick leads Abstract focused on its mission to increase government transparency. Association Chat host KiKi L'Italien talks with Patrick about Abstract.us and the drive to make the political process more accessible for everyone. Recorded live on Tuesday, June 28, 2022 at 2 pm ET.
According to our guest, Kiki L'Italien, trust is an indispensable commodity. Gaining it takes both time and ongoing proof that trust in your association is well deserved. KiKi has honed her approach to communications and strategy for many organizations – nonprofits and corporate alike – including Optica, American Red Cross National Headquarters, QVC, and the American Institute of Architects. Now a senior consultant with Tecker International, she speaks regularly about management strategy and cultivating communities of trust. KiKi is also creator and host of Association Chat, an online community, blog, and podcast reaching 72k individuals monthly. In this episode, you'll discover: Why trust is a commodity that's hard to come by What associations are doing to both win and lose trust The dangers of conflict of interest and how it hurts trust Why who you have running partnerships is key to maintaining trust How to build trust at scale The need to be an effective trust-builder both digitally and in person How overcomplicating things in order to sound smart can lose trust The key to authenticity – genuine curiosity The right communication channels for the right group Why you should commit to delivering what you say you're going to deliver Why it pays to be mindful of your digital body language Why you should create environments where members aren't afraid to participate because they aren't “perfect” enough Character and competency, a winning combination Don't forget to subscribe to Association Marketing Pros (AMP), Beth's weekly newsletter for association marketers.
For this episode, nonprofit mavens Allison Fine and Beth Kanter joined Association Chat host KiKi L'Italien for a discussion about the information and tools nonprofit staffers and board members need to effectively use artificial intelligence without alienating the human stakeholders and donors on whom they rely. Allison Fine is among the nation's preeminent writers and strategists on the use of technology for social good. Beth Kanter is an internationally recognized thought leader in digital transformation and well-being in the nonprofit workplace, a trainer & facilitator, and a sought-after keynote speaker. The two authors recently released their latest book, "The Smart Nonprofit: Staying Human-Centered in an Age of Automation" (published March 9, 2022) sharing examples of organizations exploring the use of "smart-tech" in nonprofits. What does "smart-tech" mean for nonprofits? Why should nonprofits remain human-centered? Is it even possible? For this episode, we asked them: What does it mean to become a “smart nonprofit” and how is that related to being “human-centered?” What are the opportunities and risks of smart-tech? At what level should the C-suite and Board be involved? “Do No Harm Pledge” – what is it and why it is important for associations to consider creating one What is their writing process like? How do they keep egos in check while collaborating? #Associations #Automation #AI #MachineLearning Thank you to all the Patreon supporters out there who help keep this show running! To become a Patreon patron, just visit www.patreon.com/associationchat
Guest experts David Clarke and Penny Heyes of The Trust Bridge joined host KiKi L'Italien to talk about the greatest cyber security challenges facing associations today and how association leaders can best navigate ever-changing data protection and privacy regulations. Guests: Penny Heyes, Chief Commercial Officer and co-founder, The Trust Bridge David Clarke, Chief Technology Officer for The Trust Bridge and leading authority on security issues with experience across Finance, Telecoms, and the Public Sector What are the key best practices that organizations should be considering? What key questions should senior executives be asking their IT teams? Is it the IT team's responsibility to make sure everything is secure? Find out on this episode of Association Chat!
It is one thing to have an online community. It is another to have vibrant activity built around trust within your community. Tom Morrison and Dave will interview Kiki Litalien, founder and creator of Association Chat, one of the association industry's most vibrant communities over the last 12 years on the keys to driving an online community.