Association Chat Podcast

This week on Association Chat, host KiKi L'Italien sits down with Dana Freker Doody, owner of Inktide Solutions, and Shameka Jennings, principal and chief events officer of EventsNoire, to discuss outsourcing as a means of saving resources and preserving a strong culture and morale at associations and nonprofits. This interview explores what smart, effective outsourcing looks like in 2025 — from event strategy to marketing and operations — and how association leaders can incorporate consultants (on a part- or full-time basis) to breathe new life into their organizations with fresh perspectives and delegate tasks that are mission-critical. This isn't just about cutting costs — it's about amplifying impact. | Take the Survey: https://bit.ly/4h733kk

How do we create a sense of belonging in a world that feels more disconnected than ever? For thousands of years, spiritual traditions have employed time-tested principles to bring people together, strengthen identities, and cultivate loyalty. But how can today's associations and nonprofits apply these lessons to deepen connections and inspire lasting engagement? In this episode of Association Chat, host KiKi L'Italien sits down with Charles Vogl, best-selling author of The Art of Community, as well as a renowned keynote speaker and expert in leadership and community-building.

Sales, growth strategies, and taking calculated risks — it's not just for those seeking a traditional quarterly profit in the business world. In this episode of the Association Chat Podcast, host KiKi L'Italien sits down with a serial entrepreneur in the association space, Lucas McCann, to talk all about it. Currently, Lucas is at the helm of Core Adventures, a family of brands dedicated to providing comprehensive solutions for associations. Core Adventures offers services such as membership sales and recruiting, member retention strategies, engagement initiatives, affinity program management, and expert consulting. The company's portfolio includes Big Red M, specializing in association sales, research, and consulting, and Core Affinity, which focuses on affinity solutions to boost non-dues revenue and member engagement. Lucas also hosts the "6 Degrees of Associations" podcast, a platform that promotes industry connections and provides valuable insights into association management. Learn more: https://bigredm.com/. 

Join Association Chat's KiKi L'Italien for a candid conversation exploring how associations can overcome the current challenges of keeping members engaged in our digital-first world. Mats Persson from Umbraco and Jake Toohey from Adage will discuss practical approaches to personalization that go far beyond the basics. Learn more about Umbraco: https://umbraco.com/ More about Adage: https://adagetech.com/  ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

Association Chat Podcast host KiKi L'Italien goes one-on-one with Devon Montgomery Pasha, an expert on events and programming who wants to revolutionize how associations capture audience hearts and minds. As Chief Experience Officer at DMP Creative, her SPARK method has rescued countless events from the curse of mediocrity. In an era where member attention is your scarcest resource, the difference between forgettable conferences and transformative experiences often comes down to who's holding the microphone. Devon reveals how professional hosting delivers measurable ROI through increased member retention, elevated sponsorship value, and content that actually drives behavior change. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

As associations and nonprofits face explosive rates of cyberattacks, one thing is clear: human error is almost always the root cause.

In a time when leadership feels more stressful than ever, what if the secret to thriving was as simple as joy? In this episode of Association Chat, host KiKi L'Italien sits down with The Party Scientist himself, Jacques W. Martique, to explore how science-backed joy can transform the way we lead and build community. Jacques has rocked festival stages, corporate offices, and global events with his high-energy approach to human connection, helping people tap into their body's natural feel-good chemicals—without needing a drink in hand. His insights are especially relevant in today's politically charged DC environment, where association and nonprofit leaders are looking for ways to create unity and resilience. From his days as a festival medic saving lives to pioneering the sober partying movement, Jacques has developed powerful tools to help leaders cultivate joy, strengthen teams, and boost engagement. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

With political tensions high, associations and nonprofits face tough choices about where and how they host events.  Enter SocialOffset, a groundbreaking initiative co-founded by Dr. Elena Gerstmann that empowers conference attendees to offset the economic impact of destination boycotts—without sacrificing meaningful participation. In this episode of Association Chat, host KiKi L'Italien sits down with Dr. Gerstmann, Executive Director of INFORMS, to explore how SocialOffset is changing the conversation around ethical event planning. With a distinguished career in association management—spanning ASME, IEEE, and now INFORMS—Dr. Gerstmann brings unparalleled insight into the intersection of social responsibility, association leadership, and strategic decision-making. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

Join host KiKi L'Italien on the Association Chat Podcast as she sits down with Rick Harris, CEO of the Association of Proposal Management Professionals (APMP), to explore how associations can discover new revenue opportunities through creative strategies and innovation.  With over a decade of experience leading APMP and a reputation as a nonprofit growth expert, Rick shares his insights on:  How to identify and capitalize on untapped revenue opportunities.  Aligning staff performance with organizational vision to achieve big goals.  How listening and collaboration lead to better business outcomes.  Whether you're looking to boost revenue, strengthen partnerships, or future-proof your organization, this episode offers actionable advice for association leaders at every level.    ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link

Join host KiKi L'Italien for a riveting conversation with PR powerhouse Adele Gambardella. In today's politically charged climate, when should associations take a stand—and how can they do it effectively? Dubbed "the expert to call in a crisis" by The Wall Street Journal, Gambardella brings over 20 years of high-stakes PR experience to this timely discussion. Her client roster includes President Biden, billionaire Ted Leonsis, and former Lockheed Martin CEO Marillyn Hewson. As Washington, DC navigates the post-election landscape, Gambardella shares proven strategies from her crisis campaigns for SAP, Verizon, and Johnson & Johnson. Drawing from her latest book, "CONVINCE ME: High-Stakes Negotiation Tactics to Get Results in Any Business Situation," she'll offer practical guidance for association leaders facing difficult communication decisions. Don't miss this opportunity to learn from a communications mastermind who's been trusted to speak at the United Nations and teach at Princeton, Cornell, and Georgetown. Tune in to gain invaluable insights that could transform how your organization navigates today's complex advocacy landscape. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

In this episode of Association Chat, we're talking with James King, President of the California Police Athletic Federation (CPAF), to explore the vital role CPAF plays in supporting first responders. CPAF fosters wellness, camaraderie, and resilience among law enforcement and firefighter athletes and as you will learn in today's episode there is nothing on earth quite like the games we discuss and what they ultimately do for the morale of our world's incredibly selfless and heroic first responders. Learn more about United States Police & Fire Championships, World Police & Fire Games, and the California Police Athletic Federation: https://cpaf.org/. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

What exactly is the state of associations in the opening days of President Trump's second term? As the political climate shifts dramatically, Association Chat Magazine Editor-in-Chief and Association Chat Podcast Host KiKi L'Italien is joined by ASAE President & CEO Michelle Mason, FASAE, CAE, and Mary Kate Cunningham, CAE, ASAE's Chief Public Policy and Governance Officer for this discussion, which has unprecedented consequences for nonprofits. ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

In this episode of Association Chat, KiKi L'Italien sits down with Amy Lestition Burke, Executive Director and CEO of SWANA, to uncover the extraordinary leadership required to guide an association through two devastating hurricanes and a critical annual conference. As Amy shares her experiences, listeners will gain insight into how SWANA supports its members during crises, the lessons learned from disaster recovery, and the pivotal role the association plays in maintaining national infrastructure. From navigating immediate challenges to preparing for the long-term impacts of climate change, Amy provides a masterclass in leading with empathy, communication, and vision. Whether you're an association professional or a leader seeking inspiration, this conversation highlights what it truly means to lead in times of crisis. Join us for an episode packed with wisdom, resilience, and a closer look at an association's role as a critical lifeline for its members and the communities they serve. Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist

In this episode of Association Chat, host KiKi L'Italien welcomes David Allison, founder of the Valuegraphics Project and best-selling author of The Death of Demographics. Together, they explore how associations can uncover and leverage shared human values to bridge divides and foster stronger connections. From finding common ground in loyalty, personal responsibility, and independence to addressing internal politics and divisive challenges, this episode provides strategies for creating a more inclusive, values-driven community. Learn how understanding what truly drives people can lead to better decisions, deeper engagement, and lasting unity.

In this timely episode of Association Chat, KiKi L'Italien sits down with David Allison, creator of the Valuegraphics Database, to discuss the importance of understanding core human values in a polarized world. Fresh off the heels of the US Presidential Election, they explore how values—not demographics—drive behavior and decision-making, even in the association space. From origin stories in the advertising world to actionable insights on bridging divides, this episode offers a thought-provoking look at how associations can better connect with their members by focusing on what truly matters. Tune in for a candid conversation that couldn't be more relevant right now. ​

Inclusive Event Planning with Tracy Stuckrath In this episode of Association Chat, we sit down with Tracy Stuckrath, host of the Eating at a Meeting podcast, to dive into the powerful role of food in event planning. Tracy shares insights on how thoughtful food choices can elevate member engagement, drive sustainability, and keep attendees safe. From crafting menus that meet dietary needs and preferences to smart ways of managing F&B budgets, Tracy offers practical advice for creating truly inclusive events.

In this "shorty" episode of Association Chat, host KiKi L'Italien opens up about the recent loss of her mother and the surprising complexity of navigating grief. From the unexpected physical and emotional toll to the confusing cultural practices surrounding bereavement, KiKi explores how grief is handled—and often mishandled—across different settings. Tune in for a raw, personal reflection, mixed with moments of humor and insight into the universal experience of loss. Whether you're grieving now or supporting someone who is, this episode is a quick exploration of life's inevitable challenges. Association Chat Magazine Issue #1: https://www.associationpublications.com/flipbook/associationchat/2024/Issue1/3/ FOLLOW Association Chat: Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat  Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Listen to us on Spotify:  https://open.spotify.com/show/42X3jBRrR8toIVugVZ6KMh?si=7adb244ba2df4425 Listen to us on Apple Podcasts:  https://podcasts.apple.com/us/podcast/association-chat-podcast/id1221431539 Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club:  https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form:  https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link Association Chat Top Pods Newsletter – Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7209585088026554369 Association Chat Top Pods Playlist:  https://open.spotify.com/playlist/7KawXr6uxSHhnvnsI4MTPU?si=bd5f87b6673c4041

In this episode of Association Chat, host KiKi L'Italien interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Listen to this full, unedited interview: https://youtube.com/live/1hRKtoNHVcg FOLLOW Association Chat... Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link

In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, about the crucial need to challenge orthodox beliefs in association governance. Listen to this full, unedited interview on YouTube: https://youtube.com/live/1hRKtoNHVcg ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss building your "side-hustle muscle" as an associations professional. We all know that no full-time job is truly 100% secure. Why not try to develop the skill of consulting or providing professional services while you are still employed? You can see it as an insurance policy in case times become uncertain. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/ Watch this full, unedited interview on YouTube here: https://youtube.com/live/507jiDRW7mE ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link  

In this episode of Association Chat, host Kiki La Italian interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC. Jeff discusses his influential series, "The Three Stewardship Imperatives," emphasizing the urgent need for association boards to evolve beyond the status quo in today's rapidly changing landscape. Listen to this full, unedited interview on YouTube: https://youtube.com/live/1hRKtoNHVcg FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/  WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Have you joined the Association Chat mailing list? Don't miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat  

In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss how to go about actually getting paid when you quit your job to pursue a side hustle. The two also talk about what it is like to go from working in an association to joining the "dark side" as a consultant and how to quit your job with class so you leave your association on great terms. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/  Watch this full, unedited interview on YouTube here: https://youtube.com/live/507jiDRW7mE  FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/  Have you joined the Association Chat mailing list? Don't miss out on important news and updates!  https://mailchi.mp/6400f9e03093/the-weekly-chat 

In this special association podcast collaboration episode, Association Chat host KiKi L'Italien is joined by four other association consultants and podcasters to explore the growing importance of associations to consider roles like Chief Entrepreneur Officers, and how associations themselves can foster a more entrepreneurial mindset. We also touch on the significance of experimenting with new ideas, enhancing member value, and achieving product-market fit to drive revenue and member engagement. Join us as we navigate the dynamic landscape of association management and the entrepreneurial spirit needed for future growth and adaptation. In addition to KiKi, this conversation of podcasters includes: Association Thrive's Joanna Pineda Association Strong's Dave Will The Association Podcast's Benjamin Muscolino Reboot IT's Dave Coriale FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/ Have you joined the Association Chat mailing list? Don't miss out on important news and updates! https://mailchi.mp/6400f9e03093/the-weekly-chat

In this episode of Association Chat, host KiKi L'Italien is joined by Jennifer Lewi to discuss the key financial factors everyone should consider when planning to transition from their current job to making their side hustle their full-time occupation. Learn more about Association Chat's title sponsor, Big Red M: https://bigredm.com/  Watch this full, unedited interview on YouTube here: https://youtube.com/live/507jiDRW7mE  FOLLOW Association Chat: LINKEDIN: https://www.linkedin.com/groups/13680339/ WEBSITE: https://associationchat.com/ TWITTER: https://twitter.com/assnchat INSTAGRAM: https://www.instagram.com/associationchatlive/ FACEBOOK: https://www.facebook.com/groups/AssociationChat/  Have you joined the Association Chat mailing list? Don't miss out on important news and updates!  https://mailchi.mp/6400f9e03093/the-weekly-chat 

In this episode of Association Chat, host KiKi L'Italien talks about member retention strategies and answers quirky questions from our community. Discover why consistent communication matters, how to make your events more inclusive, and what superpower KiKi would choose if she could. Spoiler: It involves instant ninja skills! Tune in for a mix of expert advice and fun that'll keep you coming back for more.

In this episode of the Association Chat Podcast, host KiKi L'Italien delves into innovative ways to onboard new members, sharing practical tips like personalized welcome packages, mentorship programs, and interactive webinars. KiKi answers a fun listener question. Tune in for actionable insights, engaging stories, and a touch of humor. Subscribe for more episodes and sign up for the Association Chat newsletter for exclusive content!  

In this special episode, KiKi L'Italien answers a question about strategies for boosting member engagement in hybrid events. Then, we switch gears as KiKi shares her go-to karaoke song and reminisces about unforgettable karaoke nights in Charleston. Plus, get the scoop on the exciting Association Chat Road Trip to ASAE Annual in Cleveland, complete with live reporting and insider tips. Tune in for actionable insights, a dose of fun, and a sneak peek into the chaos and joy of association life. Subscribe now to keep up with the latest episodes, and don't forget to sign up for the Association Chat newsletter for even more exclusive content!

Associations need to focus on financial resilience, innovative pricing strategies, and value proposition in order to thrive in a changing landscape and ensure their existence. 00:00

Avoidance and inaction in the workplace and in personal relationships can have significant negative consequences, and it is important to address and overcome these patterns in order to foster growth and psychological safety. 00:00

Think the secret to skyrocketing your leadership and team performance is all about working harder or networking more? Think again. In this episode of Association Chat, KiKi L'Italien teams up with executive coach Zovig Garboushian to dive deep into why the most successful leaders might just be the ones who know themselves best. Why It's Time to Look Inward: Uncover why the inner game matters more than ever in today's workplace and how it can transform not just your career, but your entire team's dynamic. Transformative Practices: Discover powerful practices that can shift your thinking, actions, and feelings towards greater success and fulfillment. Mindset Mastery: Learn how to recalibrate your mindset for ease, flow, and authentic confidence, setting the stage for leadership that inspires and achieves. Interview streamed live at 2 pm ET, Tuesday, March 5, 2024, with Zovig Garboushian, who is a master of change and transitions.  For those looking to dive deeper, join us over at www.associationchat.com for more insights and tools to enhance your leadership journey. Don't forget to subscribe to the podcast and newsletter for more wisdom-packed episodes and resources that promise to elevate your association game!

In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?" Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consistency to the impact of technology on our perceptions of trust, KiKi shares what it truly means to build and maintain trust in today's rapidly evolving landscape. Hear a discussion about the "trust trap," where assumptions about trust can lead to complacency or misunderstanding. Learn actionable strategies for enhancing trustworthiness, from fostering transparency to embracing vulnerability, and see how these efforts can lead to stronger, more resilient associations. Whether you're leading an association, contributing to one, or just curious about the role of trust in organizational success, this episode offers a fresh perspective that will challenge, inform, and inspire you. Tune in to discover how you can transform the trust dynamics within your association, creating a culture of loyalty, engagement, and growth.

AI and Equitable Education...we hear alot about the harm that generative AI can cause on campuses, but can it also heal and improve equitability for higher ed? Join host KiKi L'Italien for this episode featuring insights from Charles Ansell of Complete College America, Michael Baston from Cuyahoga Community College, and Audrey Ellis, the visionary behind T3 Advisory.  This discussion zeroes in on the role of Generative AI in creating a more equitable education landscape within higher education. Tapping into the wisdom of the "Leveraging AI to Increase College Completion and Equity" playbook, our guests shed light on how AI technologies are not only reshaping the academic experience but also leveling the playing field for students from all walks of life. This episode explores how AI fosters an inclusive environment, enhances student success, and bridges longstanding gaps in educational equity. Moreover, we'll tackle the significant policy conversations, showcase practical AI applications in academia, and forecast how AI continues to sculpt a future where equal opportunities in education are not just a goal, but a reality. Tune in to uncover the pivotal role Generative AI plays in championing equitable education, marking a step forward in ensuring every student has the chance to succeed. Discover why AI in higher education is not merely a leap in technology but a leap towards hope and equal opportunities for all. Questions discussed   How can AI be used to increase college completion and equity?   What are the challenges of using AI in community colleges?   How can associations advocate for responsible use of AI in education?   Where are examples of AI already being used successfully in higher education?   What metrics can be used to measure the impact of AI interventions?  

ASAE Launches Association Governance Institute – what is it and what happens next? "Charting New Horizons in Association Leadership: Paul Pomerantz Talks AGI Launch" Tune into Association Chat with host KiKi L'Italien as we welcome Paul Pomerantz, the force behind the new Association Governance Institute (AGI). In this episode, we uncover the essentials of AGI's mission. Discover how AGI aims to equip board members, CEOs, and staff with the tools and knowledge needed for stellar governance. With Paul's rich history in leading associations to new heights, he'll share valuable perspectives on building a governance framework that supports mission achievement, transparency, and stakeholder trust. Whether you're catching the live stream to interact with us directly or watching the replay, this episode promises a wealth of insights into how AGI will influence the future of association leadership.   #Associations #AssociationChat #AssociationGovernance

Join host KiKi L'Italien on Association Chat as she looks into the transformative impact of AI on associations with guests, BettyBot.AI thought leaders: Rob Barnes, Thomas Altman, and Dray McFarlane! Discover how associations are revolutionizing education and engagement through technology – and how BettyBot's leaders are helping them to do it! Highlights from this discussion include: Unlocking Forgotten Knowledge: Learn how AI like BettyBot can look into the depths of an association's knowledge base, uncovering valuable documents and resources that even experts within the organization may have forgotten. This ability to augment the human recollection and pull in additional context promises a higher quality of information and resources. Bridging Knowledge Gaps: The conversation reveals how AI tools can help associations identify gaps in their content and knowledge offerings. By analyzing inquiries and interactions, associations can proactively fill these gaps, ensuring that they remain at the forefront of their industry's needs and inquiries, thus fostering a cycle of continuous improvement and relevance. Personalized Member Engagement: The episode explores how AI can tailor interactions to each member's specific inquiries, creating a hyper-personalized experience. This level of personalization is unprecedented and can fundamentally change how members engage with their associations, making every interaction meaningful and directly relevant to their needs. Please make sure to like, share, and subscribe (if you haven't already)! Also, be sure to sign up for the Association Chat Weekly Newsletter at https://associationchat.com. Also, please let us know what you think about the podcast. Drop your questions or comments in the Association Chat community – we have a highly engaged Facebook group, LinkedIn group, and Book Club that are free to join!

An association introduces its new AI "staff" – and the robot overlords are friendly (for now)... Welcome to this episode of the Association Chat Podcast, full of the delights and dorkiness that any well-intentioned association podcast talking about technology these days can hardly avoid.  For this episode, we talk with Liz Peuster, CAE, Director Of Communications & Public Relations for the South Carolina Association of CPAs about how they are using AI, and specifically generative AI, in their association. Liz has some poignant thoughts about curiosity, ongoing learning, and how to embrace our robot overlords (okay, maybe I made up that last part, but I was looking for some drama).  Please enjoy this episode and let me know what you think about it. I'm part of a small group of association podcasters who are regularly providing feedback for each other's podcasts now and so I feel the pressure to improve the experience for all of us. Your feedback helps me! You can subscribe to the Association Chat newsletter at AssociationChat.com and please share this episode with your friends and colleagues of you liked it!

Join Association Chat for a discussion with Higher Logic's visionary leaders in our latest episode of Association Chat. We sit down with Rob Wenger, Co-Founder and CEO, alongside returning giants Mark Lowry and Conor Sibley, now serving as Chief Revenue Officer and Chief Technology Officer, respectively. This episode, "Higher Logic's Homecoming: Charting a Future with Rob Wenger, Mark Lowry & Conor Sibley," explores the strategic foresight and innovative spirit driving Higher Logic's latest moves. We explore their insights, lessons from their unique journeys, and their collective vision for HL's future. From discussing the potential of AI and automation in enhancing member experiences to unraveling the intricacies of leadership and innovation, this conversation will surely be a deep dive into the minds shaping a leading company in the association industry. Tune in to get inspired!

Get ready for the most epic, laugh-out-loud episode yet – "Association Podcasters Battle Royale"! This was a full-on adventure where the best of the best association podcasters clash in a hilariously unpredictable showdown. Featuring Dave Will, the strategic genius from "Association Strong!" podcast; Ben Muscolino, the tech sorcerer of "The Association Podcast"; Joanne Pineda, the heart and soul of "Associations Thrive"; Dave Coriale, the digital dynamo from "Reboot IT" by DelCor; and me, your enthusiastic host from the "Association Chat Podcast"! Expect the unexpected as we debate, laugh, and facepalm our way through topics every association professional can relate to. Will it be fun? Absolutely. Real talk? Without a doubt. A tad cringeworthy? You wouldn't want it any other way!

In this episode, we'll talk with Jeff Wickert, the CEO/Chief Vision Officer of Quoala – he brings with him insights on enhancing dialogue and understanding in the digital age. We'll explore how an innovative approach to listening, understanding, and responding is creating a ripple effect in the realms of organizational leadership and community engagement. Could new approaches inform and improve upon the way associations communicate internally and with their members, fostering a more connected, effective, and empathetic community? Let's talk about it! Don't miss this opportunity to be part of a conversation that promises to inspire and empower!

“Integrating DEI and sustainability isn't just about ticking boxes. It's about creating events that truly resonate with our diverse global community,” Laura Harvey, Chief Customer Officer for Ex Ordo. Change is everywhere – even in niche areas like scholarly events. And you know how it is with these things. While some of these changes are good, some come with some challenges. Recently, I had the opportunity to sit down via webcam and mic for an interview with Ex Ordo's chief customer officer Laura Harvey, a rising star in the academic conference arena. If this domain is your kind of thing, then this conversation will be of particular interest to you. We discussed many trends that will and already are transforming scholarly events. AssociationChat.com

Which of these association podcasters should be banned forever? Wait! Don't answer that until you watch this fun episode that we will all surely regret recording later! This discussion features Dave Will, strategic mastermind from Association Strong! podcast; Ben Muscolino, the tech wizard of The Association Podcast; Joanna Pineda, the community champion from Associations Thrive; and the always mesmerizing Dave Coriale, the digital dynamo of Reboot IT podcast by DelCor; and me, ...I'm there, too, your host from the Association Chat Podcast. Was this fun? Yes. Did we keep it real? Oh yeah. Was this cringeworthy? You betcha.

In this episode of Association Chat, host KiKi L'Italien, alongside experts Elizabeth Weaver Engel and Shelly Alcorn, explores the pressing issue of climate disruption and its impact on association leadership. Elizabeth and Shelly discuss their recently released whitepaper, exploring strategies for resilience and adaptation in a world increasingly affected by climate change. The conversation highlights the crucial role associations play in addressing environmental challenges and the necessity for proactive adaptation. This episode is a must-listen for association leaders seeking to navigate the complexities of climate change and make impactful changes within their organizations. If you find this episode valuable, please leave a review and share it with your colleagues to inspire more associations in their transformative journey.

Join us in this enlightening episode of Association Chat, where we delve into the art of transforming your association's content into a powerful catalyst for growth and innovation as we move towards 2024 with Mission Fuel CEO Dan Streeter. Discover actionable strategies for repurposing existing resources into revenue streams, learn how to align your content with your organization's goals, and explore the latest trends in e-learning and digital strategy. Find out how associations can create value by providing access to their content to external entities like universities or companies, providing a revenue-generating model. Whether you're a seasoned professional or new to the association industry, this episode promises to equip you with the insights needed to elevate your association's impact in the digital age.

In this enlightening episode of Association Chat, host KiKi L'Italien sits down with Mark Wallach, CEO Emeritus of Engagement Mobile Strategies, to delve into the future of member engagement. Together, they unravel the complexities of using technology to enhance connectivity, foster relationships, and empower leaders in the association landscape.  From challenges to opportunities, this discussion offers a comprehensive view of how associations can leverage technology to create deeper connections.  Don't miss this fascinating conversation filled with innovative insights and actionable strategies.

Join host KiKi L'Italien on Association Chat Podcast as she ventures into the preparations that international and digital event-maker, Matt Regniér is making to get the most out of his IMEX America experience. IMEX America is the largest trade show in the U.S. for the global meetings, events, and incentive travel industry. As the Founder and CEO of Pleni, The International, and the Founder and President of IC International Consultants - Local Resources Worldwide Events, Matt is a thought leader in the world of international event planning. In this episode, you'll gain exclusive insights into: Matt's perspective on IMEX America and the unique opportunities it presents for business connections. His special appreciation for Las Vegas and the Las Vegas Convention Center, offering a one-of-a-kind case study for event planners. Matt's thoughts on the biggest challenges and opportunities facing the meeting industry today, and how he creatively solves problems for his clients globally. From the bustling floor of IMEX America to the strategic planning of worldwide events, this conversation offers a rare glimpse into the dynamic and evolving world of international meetings and events. Discover Matt's strategies, his views on the future of the industry, and his passion for connecting people and cultures. Whether you're an event planner, an association professional, or someone fascinated by the global meeting industry, this episode is a must-listen. Dive in with KiKi and Matt and explore the vibrant world of IMEX America. Keywords: Association Chat Podcast, KiKi L'Italien, Matt Regniér, IMEX America, Global Meetings, Events, Incentive Travel, Pleni, The International, IC International Consultants, Las Vegas Convention Center, Event Planning, International Business, Meeting Industry

Is there a tough conversation that you keep putting off because of anxiety or insecurity over how to handle it? If so, you're not alone. Lots of people avoid difficult discussions – many times to their detriment – and in this interview, we tackle that issue head-on with our special guest Sam Horn. Sam Horn is the CEO of the Intrigue Agency, a positioning/messaging consultancy, which helps people design and deliver TEDx talks, keynotes, funding pitches, and one-of-a-kind brands She is also the CEO of the Tongue Fu! Training Institute, a trade-marked communication skills approach, that teaches how to give and get respect at work, at home, online, and in public. Her most recent book, Talking on Eggshells, received a glowing Publishers Weekly review and endorsements from Marie Forleo, Jack Canfield, Lynn Twist, JJ Virgin, Dr. Ivan Misner (founder of BNI), and Whole Foods founder John Mackey who calls it “The course-correct for today's cancel culture.”  Join Association Chat's host KiKi L'Italien as she talks with communication expert Sam Horn who will share practical strategies for how to handle the toughest conversations you wish you could avoid! Chapters: 00:00 Introduction 16:43 Why surfacing the subtext of a situation is important. 37:07 What to do when you've made a mistake – approaching that tough conversation!  42:41 Why listening and repeating what we hear back can be a great way to transform the energy of a discussion. 45:30 Why gossiping is always a bad idea.

Explore the hidden potential of your technology in the latest episode of our podcast with special guest Beth Arritt. Uncover insights into maximizing automation, the impact of AI in marketing, and harnessing tools you may already have. Gain practical tips on empowering your team to innovate and listen to in-house experts. Tune in as KiKi L'Italien and Beth reveal strategies to grow engagement, boost conversion rates, and tap into artificial intelligence for your association. Whether you're an association leader or interested in leveraging technology, this episode holds the treasure you seek! Several significant themes are covered that resonate with the current trends in the association industry. KiKi emphasizes the importance of small data management, underscoring its accuracy before diving into the vast sea of big data. Beth shares a compelling case about the success of automation in membership campaigns, revealing how a well-executed automated strategy can yield remarkable conversion rates and revenue over time.  Both speakers accentuate the potential in investing in existing technologies, including AI tools that might be underutilized, and the importance of allowing experimentation with innovations like ChatGPT within the organization. Beth's actionable advice on giving staff the freedom to innovate and the mutual emphasis on valuing the insights from technology-savvy staff members contributes to the conversation's richness. The dialogue culminates with practical takeaways that encapsulate the essence of the conversation: harness existing technology, foster exploration, and value the expertise of knowledgeable staff. Topics covered in this episode: Artificial Intelligence (AI), Automation, Marketing Communication, Association Leaders, Technology Optimization, Member Engagement, Conversion Rates, Digital Strategy, Community Building, Data Harnessing, Online Campaigns, Human Capital, Innovation, Big Data, Little Data, Self-Study Programs, Revenue Growth, Employee Empowerment, Industry Tools, Generative AI Tools, Power BI, On-Demand Programs, ChatGPT, Persona Development, SEO Optimization, Membership Nurturing, Construction Industry, Industry Insights, Organizational Leadership, Teamwork and Collaboration.

Join KiKi L'Italien on the Association Chat Podcast as she dives deep into the rapidly-evolving realm of the metaverse. In this episode, she discusses practical and potential applications of the metaverse for associations and nonprofits with two influential industry figures - Mike Aaron and Andrew Wilson.  As the Executive Vice President and Chief Marketing Officer for the Atlanta Convention & Visitors Bureau (ACVB), Andrew Wilson leads the charge in utilizing cutting-edge digital, social, and traditional marketing channels to promote Atlanta. Wilson leverages his extensive experience in creating a unified brand identity from his tenure at Brand Atlanta and Procter & Gamble to generate compelling content for ACVB.  Mike Aaron, a prolific entrepreneur, is the mind behind the world's first online safety web-based system for Delta Airlines and Visit Real Cities (visitrealcities.com), a pioneering photorealistic metaverse platform designed for cities in the tourism market. Together, they share insights into how the metaverse could revolutionize associations and nonprofits, from enhancing member engagement to transforming how we navigate real cities virtually. Stay tuned to learn more about how your association or nonprofit can start leveraging the power of the metaverse.

Get ready for an exhilarating ride through the maze of component relations in associations in this episode of the "Association Chat" podcast, hosted by your favorite association enthusiast, KiKi L'Italien! Brace yourself as we unpack the "love languages" of component/national relationships with our guest, the incomparable Elisa Pratt, CEO and Chief Strategist of Brewer Pratt Solutions. Together, we'll navigate the twisty tunnels of member value and discover how to maximize it. It's a thrilling chase you won't want to miss!  In a world full of geopolitical rollercoasters, economic loop-the-loops, and spinning member loyalties, who's got your back in understanding component relations? That's right, it's us!  We're here to arm you with insights, strategies, and secret codes for your association's success. Our guide, Elisa Pratt, isn't just any expert. She's a powerhouse with over 20 years of association management experience! With a treasure trove of credentials like Certified Association Executive (CAE), Certified Virtual Facilitator™ from the International Institute for Facilitation (INIFAC), and a MA in Government from Johns Hopkins University, she's your perfect partner in this quest. Did we mention she's the co-host of the award-winning Association Transformation™ podcast? Or that she moonlights as a strategic advisor at the Institute for Association Leadership (IAL)? And that's not all! She's even developed educational content for AssociationTrends.com and AssociationSuccess.com and graced numerous stages as a speaker for organizations like ASAE, Nplace.org, IAL's Focus Forum, and the Virtual Association Network (VAN). Ready for your fun-filled journey to mastering component relations? The Association Chat Podcast with KiKi L'Italien is here to make it happen! To keep the good times rolling, subscribe to the Association Chat YouTube channel and get your front-row seat to the future of associations. Give us a like, leave a comment, and share the love so we can take this party to more association enthusiasts like you!

How can associations prioritize and promote mental health among their staff and members? In this episode of Association Chat, host KiKi L'Italien dives deep into a crucial yet often overlooked topic: promoting mental health in associations.  Joining her is Nabil El-Ghoroury, a renowned psychologist and principal at Executive Therapy & Consulting. With 13 years of experience as a nonprofit executive, including a four-year tenure as CEO of a $6 million association, Dr. El-Ghoroury brings a unique perspective to creating a culture of employee well-being within associations.  From discussing the importance of addressing mental health concerns from both the staff and member sides to sharing insights on stress management, burnout prevention, and building a culture of employee well-being, this episode is a must-listen for association employers seeking to unlock the potential of their workforce. Dr. El-Ghoroury is also available for individual counseling for mental health concerns and has spoken extensively on topics related to mental health.  To connect with him, visit http://www.executivetherapy.solutions or email nabil@executivetherapy.solutions.