Podcasts about Lake Como

Whether you've been dreaming of Italy forever or you're a regular visitor, no doubt you understand the pull of this remarkable place - its history, beauty, art and architecture, food, wine and friendly people. But did you know Italy has a magical way of transforming you in ways you never expected. Listen in to find out more. Read the full episode show notes here > untolditaly.com/300NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise, Sardinia with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

Send us a textIn this episode, Maddy Baucia returns after an incredible season completing 110 weddings across Tuscany, Umbria, and stunning destinations including the Amalfi Coast, Lake Como, and Sicily. She shares the realities behind such a high-volume year: the logistics, the challenges, the systems she relied on, and the lessons she'll carry forward.We dive into how she plans to reduce her workload to 80 weddings next season, restructure her pricing, streamline her business model, and step away from team-based operations. Maddy also shares the importance of managing her physical and mental health, staying organised while constantly travelling, and refining her backend systems to create a more sustainable business.This episode is a must-listen for artists working in or aspiring to enter the destination wedding space.Topics CoveredChallenges and Support SystemsTravel and Logistics - where to base yourselfAdjusting Future PlansPricing and Booking StrategiesFuture Goals and System ImprovementsStanding Out in the IndustryShowcasing Personality on Social MediaBuilding Trust with Destination BridesUsing Facebook Groups for Destination WorkAdvice for Aspiring Destination Wedding ArtistsCoaching Calls for Wedding ArtistsTravel Fees and Pricing PsychologyTrends in European Wedding Locations@the.makeupinsiderFollow TMI on IG Follow Vanessa on IG

Ever wondered what Dr. Deming really meant by "profound knowledge" — and how it can still transform your work today? In this conversation, Bill Scherkenbach shares with host Andrew Stotz lessons from Dr. W. Edwards Deming on profound knowledge, systems thinking, and why "knowledge without action is useless, and action without knowledge is dangerous." Tune in for wisdom, humor, and practical insights on learning, leadership, and finding joy in work. TRANSCRIPT 0:00:02.2 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we dive deeper into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Scherkenbach, a dedicated protege of Dr. Deming since 1972. Bill met with Dr. Deming more than a thousand times and later led statistical methods and process improvement at Ford and GM at Deming's recommendation. He authored the Deming Route to Quality and Productivity at Deming's behest, and at 79, still champions his mentor's message, learn, have fun, and make a difference. Bill, how are you doing?   0:00:36.3 Bill Scherkenbach: Doing great, Andrew. How about you?   0:00:38.6 Andrew Stotz: I'm good. It's been a while since we talked. I took a little holiday to Italy, which was. I was out for a bit, but I'm happy to be back in the saddle.   0:00:48.9 Bill Scherkenbach: Dove in Italia?   0:00:51.3 Andrew Stotz: Yes.   0:00:52.5 Bill Scherkenbach: Where in Italy?   0:00:53.6 Andrew Stotz: Well, I went to Milan for a trade show in the coffee industry, and then I went to Lake Como and relaxed and oh, what a paradise.   0:01:03.2 Bill Scherkenbach: Beautiful. Beautiful. Yep.   0:01:05.0 Andrew Stotz: And, of course, always great food.   0:01:09.4 Bill Scherkenbach: Yep, yep, yep. Well, you have a chance to use the PDSA on improving your mood there.   0:01:16.6 Andrew Stotz: Yeah, it was just... The resort I stayed at was a tiny little place on the side of a hill, and the food at this tiny little place was fantastic. We just didn't want to leave. Every single meal was great. So I love that. Who doesn't love that?   0:01:34.4 Bill Scherkenbach: They didn't have a food cart in the background.   0:01:38.0 Andrew Stotz: Yeah. In fact, they didn't really open for lunch.   0:01:39.8 Bill Scherkenbach: Like what they do over here.   0:01:41.3 Andrew Stotz: Yeah, they didn't open for lunch. They only served sandwiches at 2pm so we had to hold out. But we still, the sandwich was so good. We just thought yeah, just wait.   0:01:51.3 Bill Scherkenbach: Early lunch. Yep.   0:01:53.3 Andrew Stotz: Well, you've got some interesting stuff to talk about today, and I'm gonna share the screen, and then I think we can kick it off from there. So let me see if I can get that up straight here. One second in. All right, so hopefully, you see a white screen that says profound knowledge. You see that, Bill?   0:02:16.0 Bill Scherkenbach: Yes, I do.   0:02:17.2 Andrew Stotz: All right, well, let's... Yeah, let's. Let's get into it.   0:02:23.2 Bill Scherkenbach: Oh, okay. I'll go from the bullets that I've got, and we'll hear from Dr. Deming and how he couched it in a little bit, in a few minutes, but he recognized that leaders would say they had the knowledge. Oh, yeah, we do SPC. We follow Deming's philosophy, we do that. But they really only knew the buzzwords. And to an extent, and I don't know how he came up with the word profound, but I do know in speaking with him that he intended it to be a degree of expertise that was beyond the buzzwords. Now, he said you didn't have to be an expert in it, but you had to know enough to be able to understand it and in fact, use it, as we'll talk about in a little bit. And knowledge obviously includes, as he said, an appreciation for a system and variation and knowledge and psychology. And as we'll hear in the audio, he also didn't really limited to that when he said there was there... His point, main point was that there are a whole bunch of interrelated subject matters that are very, very useful in managing your business or managing any organization.   0:04:17.1 Andrew Stotz: You know, I was thinking about that word profound. It's oftentimes wondering exactly what is meant by that. This is helpful to help us understand. It's, number one, about expertise. And I think the thing that I've always also felt is like, when you understand appreciation for a system, knowledge about variation, theory of knowledge and psychology, it, like things click, like it comes together, it's a whole. And that's the way I've thought about it. But that's interesting about the expertise aspect.   0:04:51.8 Bill Scherkenbach: Yeah. And that's something Don Peterson at Ford spoke about. He gave a very good talk to our leaders with Dr. Deming in attendance. And he said that a lot of you have said, "Oh, yeah, we already do this at Ford, " but you have to come to grips with a lot of you have been promoted for perhaps the wrong reason throughout your career, and you're gonna have to change. The change starts with us. So that was very impactful for Dr. Deming to listen to that.   0:05:32.7 Andrew Stotz: Yeah. And I just thought about the idea of profound action. Like, once you get this knowledge, does that mean that you're going to also, you know, the way that you do things is going to change substantially.   0:05:47.3 Bill Scherkenbach: Yeah. I mean, that's been a philosophical question. In one of the slides, I quote Confucius. About 2500 years ago, essentially saying knowledge without action is useless and the action without knowledge is pretty dangerous. But that's been consistent with Eastern and Western. Aristotle did the same thing, and Mid Eastern folks did it as well. Philosophers dealing with, yeah, we've got knowledge, but everyone agrees, at least in the good thinker role, that, that you've got to take action, otherwise it's useless. Okay, so we've got, and the subject matters, as I said, are not new. And he coalesced on four, but the general thought was that. And you've got to remember Dr. Deming was a classically trained physicist in the 1920s. And because of that a lot of, although it had been a few years, but they were very aware that everything started in the both, the eastern philosophies and western philosophies. Everything started with philosophy. Science wasn't a separate subject matter. And so everything was connected on how people should live, on how the stars move, a whole bunch of stuff. It all was philosophy. And these various subject matters evolved over the years.   0:07:50.6 Bill Scherkenbach: So even though he stopped it for his general intent was that a whole bunch of things are interconnected. If you go study these various subject matters.   0:08:05.1 Andrew Stotz: It's interesting because I attended the seminars in 1990, 1992 and then I went to Thailand and then I did other things and I didn't really keep up with it because I was in the financial world and doing my thing. And then I got The New Economics years later and there was this discussion about System of Profound Knowledge. And then I think about also going back to your previous discussions of what it was like being in a classroom with Dr. Deming when you first met him and studied with him. You know, that these things were going on. Obviously he had a deep understanding of variation. He definitely understood about the theory of knowledge from his scientific background. But I'm just curious, as you... It's interesting what you said, these things are not new. It's the way he brought them together. I just find that, that fascinating. How do you see that journey for him going from when you first met him to a very full formed concept or theory of profound knowledge at his later years?   0:09:15.3 Bill Scherkenbach: Yeah, I think things just solidified or codified. I mean, when I first met him in '72 at New York University Graduate School of Business, he didn't have 14 Points. He didn't have the Deadly Diseases. So none of the stuff that were codified as he progressed. I mean the one thing that I've mentioned it a number of times, the most important thing I learned from him is that you never stop learning. And he epitomized that sense of continual learning in improving oneself. So he tried to learn from everyone. But, but yes, for instance, as I mentioned, he was a degreed physicist and ended up doing a whole bunch of. And that transitioned into statistics which was a relatively. Well, I'm going to say everything is relative. But new in operationalizing the use of statistics besides counting people and the experiments at Rothamstead for agriculture. I mean, that really was some of the... But the earlier stuff, yeah. Was helping their patrons gamble better.   0:11:02.0 Andrew Stotz: And so I often take comfort in your descriptions in the first episodes about how he hadn't put all of these things in place at the age of 72. And I think there's still hope for me, Bill, to figure it out and put together my grand thinking.   0:11:22.7 Bill Scherkenbach: Yeah. Oh, no, I understand. I mean, I'll be 80 in less than six months. But he really, he started out getting his foot in the water here anyway when he was 79 also. So there's a chance. There's a chance.   0:11:46.4 Andrew Stotz: There's a chance. All right, well, the next slide, you're talking about the connections.   0:11:51.6 Bill Scherkenbach: Yeah. Again, all the subject matters are, again, evolve from philosophy and they all are interconnected in many, many ways. So, yeah, if you could play what Dr. Deming's introducing, that might set the stage.   0:12:14.0 Andrew Stotz: Okay, let me play this audio. Hopefully it comes across. Okay.   [video playback] Dr. Deming: Let us begin our study of Profound Knowledge. Profound Knowledge. Provides a roadmap to transformation, not just change, but a roadmap to transformation. Nothing else will satisfy our needs. Not just change, a roadmap to transformation into a new state. The System of Profound Knowledge, appears here in four parts, all related to each other: first, Appreciation for a System. Which we shall study, we shall study a system, and soon, I won't keep you waiting. And Theory of variation and theory of knowledge and knowledge of psychology and add anything you please, sociology, anthropology, whatever you please. I present these four parts to Profound Knowledge. They are interdependent, they cannot be separated. One need not be imminent in any part of Profound Knowledge in order to make it, in order to understand it and apply it.   0:13:30.9 Andrew Stotz: That's quite a mouthful.   0:13:33.1 Bill Scherkenbach: Yes, it is. Yes, it is. What I've got to do is go back to the tapes and get the lead in and follow on to that. But yeah, that's how he introduced profound knowledge in his later seminars.   0:13:56.2 Andrew Stotz: So what would this have been? What, 1990, 1991, 1992?   0:14:03.8 Bill Scherkenbach: Well, probably, I would say, yeah, maybe '89.   0:14:10.6 Andrew Stotz: Okay.   0:14:11.9 Bill Scherkenbach: In there. Yeah.   0:14:13.8 Andrew Stotz: So I took out a little transcript of that and I want to just go through a couple quick points, if you don't mind. He starts off by talking about it's a roadmap to transformation, not just change. Why would he say transformation rather than just change?   0:14:38.6 Bill Scherkenbach: Well, he changed really, transformation. And he thought a metamorphosis would be better. There's a butterfly in there somewhere, but it needs change. And it's not just, I know he mentioned the western style of management, but in my travels, Eastern style of management is just as bad. And again, knowledge is, is literally encompasses space and time. Looking at the past, projecting or predicting the future, little space, great space. And when you look at Western philosophies or western style management, we have emphasized the individual. So restricted space and short term. And the eastern philosophy of management took a longer term viewpoint of things. And they said it's not the individual, it's the team, the family. In my opinion, you have to, everyone, no matter where you live in the world has to balance those two, being able to take joy in your work as an individual. To be able to take joy in your work as a member of the team. And, I mean, I've been asked years ago, how long would it take? And I would say, "Well, Deming says it'll take 30 years." So over here in the US it's going to take a long time, but it's not going to take a long time in Asia, it's only going to take them 30 years. So time is relative, so is space.   0:16:53.2 Andrew Stotz: And there's something else he said in here that if you could try to help me understand and help the listener understand it. He talks about, you know, he gives a summary, theory of variation, theory of knowledge, knowledge of psychology. And then he adds in this line, "add anything you please, sociology, anthropology, whatever you please." What does he mean by that?   0:17:16.6 Bill Scherkenbach: That's what I said before he came from the the school that everything started with philosophy and things broke off science and all of these various disciplines. What he's saying is he's gone to, his theory of profound knowledge is included these four. But the general message is any discipline is interconnected with each other. So you don't have to be restricted to these four. And you're going back to how knowledge was developed in the first place. And perhaps it could be full circle, although I'm not going to get bogged down with the potential of AI contributions. But you need to, you need to recognize that many, many subject matter are interrelated because they were spawned from the original Eastern philosophy and Western philosophy.   0:18:37.5 Andrew Stotz: And one last thing on this, he wraps it up with this statement that also, you know, particularly given his depth of knowledge of the subject, he said, "One need not be imminent in any part of profound knowledge in order to make it, nor to understand it and to apply it." Why do you think he had this need to explain that you don't really have to know this in super deep detail?   0:19:02.7 Bill Scherkenbach: Well, I think he was being off a little bit. The word profound scares a lot of people. And so there's again a balance. You need to go far beyond the buzzwords, but you don't need to be an expert in any of those fields in order to grasp and be able to in some cases, I think, contribute to them. So he's saying that he's trying to better explain or define the word profound.   0:19:48.8 Andrew Stotz: Yep. Okay, now the next slide is incredible. A lot of different things on here that you're showing. Maybe you can explain what you're getting across in this one.   0:19:57.9 Bill Scherkenbach: Yeah, this is a MEGO chart. My Eyes Glaze Over. What I tried and I'm. I'm continually updating it. The different colors are from the fields of statistics, the fields of epistemology, psychology and systems thinking. And I'm linking a whole bunch of them together to show that there are similar thoughts in all four of these fields that contribute to a better understanding and use of all of them. Now the next slide, hopefully is more visible. It should be. I'm focusing on a stable process, which is statistical concept. Stable process means you've got by definition of Shewhart. There's a... Deming would call them common causes. When common causes are... When a process is stable, you're able to do design of experiments. Some of the enumerative methods work very, very well or with some degree of belief with a stable process. The red bead experiment was stable. Rule one and two of The Funnel. Stable process. Common causes in theory of knowledge. There's comment, well, I've seen that before or no, jeepers, I've never seen that that hooks up to some other special causes and statistics. There's a concept in theory of knowledge where you're talking about general providence or specific providence that the storm just, it hit everyone and pick out anyone in systems thinking you can only have a stable process if you have negative feedback loops and negative feedback.   0:22:40.0 Bill Scherkenbach: Again, I think I had mentioned in a previous discussion with you, negative doesn't mean it's bad. It just means it closes the loop and it seeks a stasis so, and that's the only way you're going to get. I'll simplify just about the only way you're going to get a stable process. There's a negative feedback loop in there somewhere. Stable process leads to long term thinking versus short term thinking, the theory of knowledge, empirical knowledge is never complete. Knowledge is theory applied over time. Stable process over and over and over again. The theory matches the data or what you predict, you then have knowledge. So the point is that, that there are a number of specific learnings. Well, for instance, let me see here, what's on. I have to adjust this. Okay. From psychology you've got what the psychologists call a fundamental attribution error. And that is mistaking who, as Dr. Deming says, who, who did it, who did it, did the people do it? Or did the system do it? Did the process do it? And in psychology, although it's in a different place, you've got following Rule 3 of The Funnel is a psychological term called complementary schismogenesis.   0:24:42.3 Bill Scherkenbach: And that's easy for me to say, going back to the Greek schism of split in genesis of a birth of a split. What that means is in psychology it's two people trying to one-up another. I've got this example. Well, I can do it. I mean, who, yeah, and the move or the musical Annie Oakley. Anything you can do, I can do better. So, psychology has observations and subject matters that they didn't have a clue. That was rule 3 of The Funnel. So my point in looking at all of these is that as you dig into things, they are interrelated. Now I haven't dug through anthropology or started. I've just restricted it to the four things Dr. Deming spoke about. But that would be a challenge to our listeners. If you really know some of these sciences, some of these bodies of knowledge, how are they connected? Okay. The aim of profound knowledge, he says, has to have an aim. Confucius in the East, Aristotle in the West, and in the Mid east, someone essentially said knowledge without action is useless and action without knowledge is dangerous.   0:26:51.0 Bill Scherkenbach: And Deming said the aim of a system, of his System of Profound Knowledge is action. And as we discussed previously, it's a transformation of Western, I think it's a transformation of Eastern and Western style of management. And he, the way he pronounced it was metamorphosis. And I will have to check the OED, Oxford English Dictionary. I haven't done that yet. But he has been 100% right in his pronunciation and usage of the English language. So as I said, there's got to be a butterfly in there somewhere. But he's talking about a major, major shift, major rebirth if you will, management. Systems theory. A lot of this is obvious and these are what he mentioned in his, not Out of the Crisis, but The New Economics. A network of interdependent components that work together to try and accomplish its aim. And, and he, and this I had mentioned earlier, I think that in his work. Well, I've got... Going back to some things, this is a 1954 speech he gave in Rome and this is a 1940 speech he gave. And because he was a Renaissance scholar, they were talking about a Systems View before it was popular.   0:29:06.5 Bill Scherkenbach: Everyone knows that he introduced the improvement on the old: design it or spec it, make it, try to sell it. And he introduced his expertise, sampling theory to be able to check on the customers and see what they think about stuff and be able to create a system of production instead of just one way through. Now. And I'm sure anyone who has read any of his books knows he spoke about the interdependence. He said in the example he gave was bowling. You just add up the scores. In the orchestra, you don't use a bunch of soloists, but they have to work together to be able to make sure that the result is what the composer, well, we don't know, I don't think what modes are intended.   0:30:28.9 Andrew Stotz: One of the things that's interesting about that orchestra concept is even, you know, it's a relatively complex system, but there's a score, there's a rule book, there's a play guide, here's what we're going to play. But sometimes with business there is no guide particularly, you know, you're running your own business relative, you know, you're focused on your own development of your own business. And it's not like you wake up every morning and there's a manual that says, "Here's what you do, here's what you play today." Which makes it that interdependence even more difficult and the need for communication and cooperation even more challenging. I have a client of mine that they've struggled to get the team to work together. But what I've also found is that they never sat down as a team and really had honest discussions consistently to try to break down the barriers and figure out how we're going to work together for this aim. So I'm curious about how do you look at business compared to, let's say, that orchestra example?   0:31:36.9 Bill Scherkenbach: Well, yeah, and Deming made that exact same point, at the far end of complexity or just about is business. They are far more complex and require far more interaction than the orchestra. Now, in trying to operationalize Dr. Deming's philosophy, I've tried to emphasize. And we've got a process to be able to create a vision and it obviously is followed by mission, values and question. We covered the physical, logical, emotional a few talks ago. But, but you have to... Top management has to have that vision that will include everyone in its and all sorts of voices in its creation. And then you have to have a way to be able to master that vision or make sure that that vision is operationalized. And that requires a whole bunch of feedback loops, if you will, systems thinking, a whole bunch of being able to work with people. And so it literally needs the application of profound knowledge from the management's perspective. You need to be able to operationalize your vision, not just come up with the vision and put it on the bookshelf.   0:33:34.5 Andrew Stotz: And the final bullet, says "the obligation of any component is to contribute its best to the system, not to maximize its own production, profit or sales, nor any other competitive measure." Oftentimes in the world of finance where I teach and I work, a lot of stuff, people think that the objective is to maximize profit, but the reality is the objective is to maximize value. And so when we look at, for instance, the value of a business, it's two components. Number one, the profit, which you could consider is kind of in the numerator. And then we reduce the profit by the denominator, which is risk. So think about it. If you were to invest money in two projects. One, you invest $100 in two projects, and one is very proven and you're very confident that this is going to work, and the other one is brand new, very possible it doesn't work. We would reduce the second cash flow and say, "Well, yeah, the amount we're investing is $100, but the reality is the cash flows may or may not hit." So we would reduce the value by the risk. And I try to help my young students particularly understand that it's an intricate balance of profit and risk. And if you overemphasize profit, you could be increasing the risk, which actually doesn't increase the value of the company.   0:35:07.0 Bill Scherkenbach: Yeah. And Dr. Deming had a similar statement saying that the cost of something doesn't mean anything. It's the value of what you get for the cost and value is determined by the quality. My look at systems theory, especially the obligation this last one is to contribute its best to the system. What many people forget is as I mentioned in the beginning, everything is defined as in space and time. And Bill Ouchi who wrote the book Theory Z stated that... And this is an eastern management concept that you have to have, I guess, corporate knowledge because in order for someone to say, "Okay, this department, I'm going to..." Well, for instance, lunches, the corporate lunch room will lose money so that the corporation can make. So the people would stay on site and be able to contribute more work. But that's in the longer term. And so if someone steps aside today to let someone else get the kudos or the credit, the corporation needs to remember that. He called it societal knowledge or memory. And if you ended up being saying, "Screw you, I'm taking what's owed to me, " that also will be remembered. So you have to introduce the dimension of time to any systems theory view. Time and space.   0:37:36.3 Andrew Stotz: You mentioned about... Oh, go ahead.   0:37:40.5 Bill Scherkenbach: No, it's a statistician's attempt at humor before Einstein. Yeah.   0:37:49.6 Andrew Stotz: You mentioned about metamorphosis and you mentioned about transformation and I was just looking it up and let me maybe if I'll read out what I found. "Metamorphosis is a biological stage based change. Like a caterpillar turning into a butterfly. It implies a natural structured process. Transformation is a broad change in form, character or condition. It can be physical, emotional or organizational. In short, every metamorphosis is a transformation. But not every transformation is a metamorphosis."   0:38:26.2 Bill Scherkenbach: Good point. Understand.   0:38:30.7 Andrew Stotz: So let's continue.   0:38:35.0 Bill Scherkenbach: Okay. Variation. I think the first noble truth of Buddhism is "life is suffering." And Deming equated variation with suffering. So when I presented similar slides to my friends in Asia, I... Life is variation.   0:39:02.2 Andrew Stotz: That's great.   0:39:03.0 Bill Scherkenbach: Now there are two extremes in taking action on variation. Well, in taking action, I know this is in front of us, but Dr. Deming spoke about Shewhart's contribution. And that is the two mistakes that people can make with variation, while in taking appropriate action on variation. And one is mistaking common cause for special causes or special causes for common causes. And that's really the primary view. But Deming seminars showed that if you're going to take action, there also are two extremes in taking action. And one was every action taken tends to make things worse, which he used The Funnel experiment. And the other extreme is every action taken has no effect on the variation. And that's obviously the red bead experiment. And so he, those were the two extremes that he wanted to show and demonstrate to people in order to solidify the folks learning. Theory of knowledge. Okay, Management is prediction, temporal spread, space and time absolutely required, knowledge is built on theory.   0:40:50.5 Bill Scherkenbach: He got that from Shewhart and indirectly through C.I. Lewis and on knowledge being built on theory. And with that, that jogged my mind as far as coming up with my theory-question-data-action cycle, which is a bit different than the Plan-Do-Study-Act cycle. But in knowledge development knowledge is built on theory. So anytime any data that you see you and he asked, he told people, by what method did these data get to me? If you see data you have to ask that. If you see data you have to say what was the question that was asked? If you're a question asker, questions come from theory. They're connections of concepts in your mind. And so theory could be a guess or it could be as proven as scientific law, but everything, and that scares people away, but everything really starts with theory. Given a theory you can ask a question. You can tell people when you ask the question what I'm going to do with the data so they have a better idea of how to collect the data and what data to collect. And then you take the action and go back and revisit the theory. So theory, question, data, action over time generates knowledge. And with some other emotional and physical constraints and consistencies, you're going to gain wisdom.   0:42:58.8 Andrew Stotz: There's something...   0:43:00.4 Bill Scherkenbach: Go ahead.   0:43:01.5 Andrew Stotz: There's something that I always, I've questioned, I think you can probably clear it up in this part of our discussion is that Dr. Deming used to say something along the lines of without prediction or without theory there is no knowledge. Something along that line as I recall. And sometimes I understood that clearly and other times I question that. What would you say about that? How should I understand that?   0:43:33.1 Bill Scherkenbach: Well, it's something that he and Shewhart spoke about a lot. And let's see, in his 1939 book The Statistical Methods from the Viewpoint of Quality Control by Shewhart and edited and commented on by Dr. Deming, they speak about that, as far as. And again Shewhart was influenced by C.I. Lewis. And as an aside, when, when I was at Ford and we had a speaker who had studied under CI Lewis. I had to get Dr. Deming to speak with them. And I've put part of a video of their conversation on LinkedIn, YouTube, I guess. But knowledge is built on theory. Now can you explain it again? I might be able to...   0:45:03.0 Andrew Stotz: So let me get a quote from New Economics. He said "experience by itself teaches nothing. Without theory, experience has no meaning. Without theory, one has no question to ask. Hence without theory there is no learning."   0:45:19.0 Bill Scherkenbach: Yeah. Yeah, okay. He was getting to, and he had all sorts of examples on the, on the first statement that experience teaches nothing. If you're, you might have an experience that perhaps you were, you, you were picked on. And what are you going to do about it? Well, your theory could have been: well, they don't like me. It could have been that: well, that person was a bully. Could be a whole bunch of things. But without the theory, what are you going to do in the future to make that experience more to your liking? And so you have to go beyond the experience and look at what is the thoughts and motivations behind that, which is theory. And now I don't know why I mentioned that, but I mean a number of the way... Well, I'll leave it at that.   0:47:02.8 Andrew Stotz: Yeah.   0:47:04.3 Bill Scherkenbach: As the left and right dukes it out based on their own theories. Okay. Psychology, it's incomplete without knowledge of variation. You mention that if you know the red beads, you won't make the fundamental attribution error. I had mentioned schismagenesis earlier, which is rule three of The Funnel. It invites, it says helps us understand people as different individuals. In, again, my take on this part of psychology. And again Dr. Deming saying everyone is entitled to take joy in their work. And he spoke about extrinsic and intrinsic motivation. Well, I have looked at it for many years as each one of us has an internal voice of the customer. We are the customer. And what makes me take joy would make another person perhaps take despair. And so it's management's responsibility who manages the people, materials, methods, equipment, environment to know me as a customer and be able to, if this works for me, then the management would try to arrange things that would help me take joy because it's more congruent with my internal voice of the customer. Deming used a number of examples that I gather some psychologists call it overjustification. But it in fact says the description was he tried to tip someone and it was an insult.   0:49:30.8 Bill Scherkenbach: And so instead of a thank you. He talked, he talked about the letter he sent to a surgeon of his, meant more than adding $500 to the bill. And the surgeon would carry the letter from Dr. Deming because he was, Deming was thankful for it. But it takes an astute manager to be able to understand all of the individual voices of the customers, their employees, and be able to construct a system that is going to be more congruent with each of them. And if you know that money doesn't influence or isn't congruent with someone, maybe it's retirement point, maybe it's a day off, maybe it's a variety of things managers would know that works for one person pisses off another. So that's where I stand on that, on the overjustification. And the obvious: fear invites wrong figures. Yeah. Although I think I had mentioned that in my work over in Asia, in China. So we don't have fear. It's called respect. So.   0:51:09.0 Andrew Stotz: I've just been reading a book about the Gaokao, the exam that students have to take in China to get into the elite university system. And it really makes you, it definitely gives you all kinds of both sides of the thinking on that. It really has got me thinking about this, one measure, everybody's ranked and they go through the pros and cons of it, which is challenging, it's good to go through that and think about that. So, fascinating. Well, that's been a great discussion for me, the idea of transformation, the concept of metamorphosis was interesting to me also the stuff related to having, you know, that how do we acquire knowledge? I think sometimes when in research, let's say in financial research that I've done all my life, I come up with a vague hypothesis and then I just start playing with numbers to see what I find. And so I'm kind of fiddling around. I wouldn't say that I have...   0:52:18.7 Bill Scherkenbach: What's the vague hypothesis? Give an example of...   0:52:22.7 Andrew Stotz: So, one observation that I've been able to make is that a particular ratio has fallen consistently across the world for the last 30 years, and that is the amount of revenue that assets generate out of companies. And I looked at 10,000 companies across the world. So the first thing I thought, okay, well, maybe it's a particular sector that's causing this. And I broke down that those 10,000 companies into 10 different sectors, and I saw they all had almost the same pattern. So that kind of showed me yeah, it's probably not that. And then I went through. I came up with kind of five different ideas of what it could be. And I could test that because I had a lot of data to be able to test it, but I couldn't find an answer to it. Now, I guess what you could say is that my fiddling around was based on some type of theory or guess or prediction. It wasn't until I came up to one final one, which was, could interest rates have a relationship with this? We have been through a period of time of very, very low interest rates.   0:53:39.7 Andrew Stotz: So could that decline have been caused by or related to interest rates? So I looked at the average interest rate that these 10,000 companies were paying over the past 30 years, and I saw it was going down, down, down, down, down, down very low. And I would say that that was the most plausible explanation I could find was that low interest rates incentivize companies to invest in projects that generated less revenue than previous projects.   0:54:13.2 Bill Scherkenbach: Okay. Yeah. I would think that the system. Well, you have to take into account the lag in response to lower and lower. Okay, am I going to wait for the next one? Whatever. And what's the lag in decision-making on the thing? But you need to codify, what's your theory? Okay, if X, then Y, then collect, ask the questions, make sure you understand how you got the data. And then try to take action there. But, yeah, everything starts with theory. Yeah. So it'll be good to be specific about it. What do you think it is?   0:55:09.8 Andrew Stotz: Yeah, that's, that's helpful. Well, let's wrap this up. How would you, if you were to, to bring this into a very condensed takeaway of what you want people to get from this discussion, what would you say is the core takeaway you want them to remember.   0:55:25.7 Bill Scherkenbach: Space and time. And I have done my best. Dr. Deming ended all of his lectures.   0:55:38.9 Andrew Stotz: I have done my best. Well, I love that. And let me wrap it up, Bill, by saying, on behalf of everybody at the Deming Institute, I want to thank you again for this discussion, another one that I've enjoyed immensely and for listeners remember to go to deming.org to continue your journey. And of course, you can find bill on LinkedIn in particular, where he's posting a lot of these cool discussions and thoughts and all of that. So this is your host, Andrew Stotz, and I'll leave you with one of my favorite quotes from Dr. Deming, and it relates to what we were just talking about. And that is "people are entitled to joy in work."

Travel in Italy is more fun when you add in a stop at one of Italy's smaller towns, where life continues as it has for centuries. Presenting charming Orvieto in Italy's central Umbria region. Perched high on a hilltop, this delightful town is perfectly positioned between Rome and Florence for a slow paced adventure exploring local culture, food and wine.Read the full episode show notes here > untolditaly.com/299**Untold Italy's Umbria tour - details here - 2026 spaces filling fast** NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise, Sardinia with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

In this episode of The Vacay, Sophie sits down with Tina to relive an unforgettable journey through Europe, one made by train. From the romantic streets of Paris to the lakes and mountains of Switzerland, and on through the art, food, and beauty of Italy, this is slow travel at its most spectacular. Tina shares what it was like escorting a group of women through this scenic adventure, weaving from Paris to Lucerne, aboard the breathtaking Gotthard Panorama Express to Lugano, then onward to Lake Como, Venice, Tuscany, and finally Rome. They talk about the joy of train travel, the connections made along the way, and the magic of seeing Europe unfold through panoramic windows rather than airport queues. Whether you dream of lakeside lunches, Tuscan sunsets, or simply the rhythm of the rails, this episode will have you planning your next adventure, at train speed. See omnystudio.com/listener for privacy information.

From €50 weddings in Serbia to a million-euro photography business in Italy — Danilo and Sharon Vasic's story is as inspiring as it is practical. What started as two teenagers shooting for friends turned into one of the most in-demand luxury wedding brands in the world. Today, they're photographing multimillion-euro celebrations across Lake Como, the South of France, and beyond — blending their fashion background with cinematic storytelling and meticulous preparation. In this interview, the Vasics share how they built a business that's booked out a year in advance, why mindset matters more than money when moving into the luxury market, and the systems, preparation, and client experience that set them apart. If you've ever wondered how photographers make the leap from local jobs to high-end international clients — this conversation will change how you think about what's possible. The post 642: Danilo & Sharon Vasic – From €50 Weddings to a Global Luxury Photography Business appeared first on Photography Business Xposed - Photography Podcast - how to build and market your portrait and wedding photography business.

Love traveling off the beaten path in Italy? There's a special place near the shores of Lake Garda that you probably haven't heard of but it will charm you in a minute. Join us as we visit Palazzo Novello in the small town of Montichiari in Italy's Lombardy region.Read the full episode show notes here > untolditaly.com/298NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise, Sardinia with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

How do you tell your teenage influencer that their lucrative side-hustle is about to become illegal? On today's show Holly, Jessie and Em discuss the Aussie family of Youtubers who've decided to leave the country to beat the looming social media ban. Also, in this age of full disclosure, why is there one kind of sex that we absolutely do not talk about? And is that silence a mark of respect, or a doing disservice to long-term relationships? Plus, what is a Compliment Hour and why do I need a Rage Ritual? Em is sharing some trending life hacks for all of us. And Jessie has an update about her twins. Were her instincts spot on, or did she (and our tarot card reader) get some stuff wrong? Support independent women's media Recommendations Em is all about Chad Powers on Disney +. Jessie recommends The Elements by John Boyne. Holly recommends a playlist for writing or focus. Creative Writing No Words by Katie Beth Bylerley and Music for writing, study flow and focus by Zoe Foster Blake, both are on Spotify. What To Listen To Next: Listen to our latest episode: Every Single Thing We Have In Our Handbags Listen: 'Smellmaxxing' & The New Place We Apparently Stink Listen: Uh Oh, Harry & Meghan. The Fallout From Andrew’s Banishment Listen: This Is Just The Beginning Of Andrew’s Humiliation Listen: The New Love Language & A Fitness Dating Test Listen: Mia, Nobody Wants This & A Robust Debrief Listen: Everything We Refuse To Spend Money On Listen: An Unevenly Open Marriage & ‘Likeable’ Kristen Bell Listen: Other People’s Marriages & Your New 'Shobby' Connect your subscription to Apple Podcasts Discover more Mamamia Podcasts here including the very latest episode of Parenting Out Loud, the parenting podcast for people who don't listen to... parenting podcasts. Watch Mamamia Out Loud: Mamamia Out Loud on YouTube What to read: 'Social media has given our family so many opportunities. Australia's ban could take it all away.' What the new social media ban actually means for your kids. Not sure if your teen should be on YouTube? A surprising number of experts are against its banning. HOLLY WAINWRIGHT: Nothing cures creative block like discovering your husband's secret sex lair. The real reason long-term couples stop having sex, and it's probably not what you think. Every single photo from #RichTok queen Becca Bloom's Lake Como wedding. THE END BITS: Check out our merch at MamamiaOutLoud.com GET IN TOUCH: Feedback? We’re listening. Send us an email at outloud@mamamia.com.au Share your story, feedback, or dilemma! Send us a voice message. Join our Facebook group Mamamia Outlouders to talk about the show. Follow us on Instagram @mamamiaoutloud and on Tiktok @mamamiaoutloud CREDITS: Hosts: Emily Vernem, Jessie Stephens & Holly Wainwright Group Executive Producer: Ruth Devine Executive Producer: Sasha Tannock Audio Producer: Leah Porges Video Producer: Josh Green Junior Content Producer: Tessa KotowiczBecome a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.

Erin Gilgur, Digital Marketing Director at Lake Como Family Nudist Resort in Florida, discusses overcoming her own body image struggles, landing her dream nudist job, and how Lake Como empowers women to embrace body confidence.

Ready to discover your perfect way to travel Italy? Listen in and explore the pros and cons of independent travel versus tours with our expert team of travel planners and tour hosts. Learn about logistics and authentic experiences and discover how curiosity can help you unlock an unforgettable Italian adventure with plenty of jaw dropping sights, history, culture, food, wine, and local connections.Untold Italy ToursTrip Planning ServicesUntold Italy AppRead the full episode show notes here > untolditaly.com/297NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise, Sardinia with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

Dreaming of Italy but worried about the cost? Travel advisors Ryan and Julie break down how a family of four can experience the magic of Italy at three different price points—from budget-conscious to moderate to luxury—proving that your dream Italian vacation is more accessible than you think.Episode HighlightsBudget-Conscious Italy ($350/person/night) Discover how to experience Rome and Florence over 7 nights without sacrificing the essentials. Learn why traveling during shoulder season (September-April, excluding peak summer), using trains and metro systems, and booking shared tours can dramatically reduce costs while still hitting major attractions like the Vatican, Coliseum, and the Leaning Tower of Pisa. Plus, find out why staying in hotels might actually save you money compared to Airbnbs in Italy.Moderate Italy ($525/person/night) Take your Italian adventure up a notch with a 10-night journey through Rome, Florence, and Sorrento. This itinerary adds exciting family-friendly experiences like a "Gladiator for a Day" program, pizza and gelato making classes, a stop at Pompeii, and a boat tour of Capri—all while keeping the trip surprisingly affordable through smart planning and high-end train tickets booked in advance.Luxury Italy ($820/person/night) Experience Italy like never before with complete flexibility in your travel dates, private tours customized to your family's interests, and two weeks exploring six incredible destinations: Rome, Naples, Sorrento, Florence, Milan, and Venice. From cooking lessons at local markets to wine tastings in Tuscan farmhouses, gondola rides in Venice to tours of Lake Como, this is the ultimate Italian experience.Whether you're planning your first trip to Italy or returning for another adventure, this episode will open your eyes to the possibilities within your budget. Ryan and Julie also share valuable insider tips on transportation, tour options, and why certain choices make financial sense.Coming Soon: The hosts tease future episodes featuring Japan and Hawaii using this same three-tier approach!Support the showLove the podcast? Help us continue to create great travel content by supporting the show. You can do that here: https://www.buzzsprout.com/1197029/supporters/new Ready to plan your vacation? Most families are confused and overwhelmed when planning a vacation. We work with you to plan a trip perfect for your family. Saving you time, money, and stress! Visit our website www.allthingstravelpodcast.com and click on "Plan Your Next Vacation" Join the travel conversations and the fun in our Facebook Page and Instagram Page! Please share the show with your travel buddies!! Click this link and share the show! Never miss an episode and help us take you to the top with us by following and leaving a 5-Star review on your favorite podcasting app!

Sicily in Spring is for the dreamers and curious. When the landscape bursts into life with wildflowers and towns pulse with new season energy, it's the perfect time to explore this island of infinite layers and context. Listen on to hear more about the Sicilian Spring experience. Untold Italy's Highlights of Sicily tour departing May 2026Read the full episode show notes here > untolditaly.com/296NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise, Sardinia with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

How many memorable meals have you enjoyed on your travels? We're sharing unforgettable food memories from over 30 years of travel in Italy. From mozzarella in Naples to seafood in Sicily, hear how food, company, and beautiful settings create lingering Italian travel experiences and inspiration for your next adventure.Read the full episode show notes here > untolditaly.com/295NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise, Sardinia with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

“Federico has made it alone, imagining much and working more, arriving from Ravenna, where he was born, to become part of King Charles III's task force.… Those who want to break the mold have to take risks, swim against the tide, walk untrodden paths.”—Giorgio Armani, from the foreword to The Geek of Chic.  At the start of the 21st century, shopping online was still a futuristic fantasy. There was no Facebook, there were no iPhones. And yet, in the spring of 2000, Federico Marchetti invented one of the world's first platforms for online sales—and started a company that would revolutionize the luxury fashion sector. In THE GEEK OF CHIC: An American Dream, Italian Style (Post Hill Press; September 9, 2025; ISBN: 9798895650608; $18.99; 288 pages; Original Trade Paperback), international fashion business and tech icon Federico Marchetti, (with a foreword by Giorgio Armani), shares his engaging, honest and passionate memoir that reveals how he morphed from a geeky kid in the sleepy seaside town of Ravenna, Italy to a pioneer in online retail, offering practical advice for entrepreneurs and inspiration for visionaries and big dreamers.  The Geek of Chic explains the present and future of Marchetti's life, including working on His Majesty King Charles III's service as Chair of The Sustainable Markets Initiative's Fashion Task Force, which includes brands such as Chloé, Armani, Burberry, Cucinelli, Stella McCartney, and Prada. In a sector known for individualism, Marchetti is uniting global luxury groups around a common goal of shifting towards a circular industry that is climate-conscious and nature-positive. The King of England now considers Marchetti his consigliere on matters of regenerative fashion and digital innovation, collaborating on several initiatives and projects.   Unfolding against a backdrop of famed vistas—Milan, Lake Como, Venice, England's Royal Palace, New York City, Shanghai, Tokyo, and Dubai—and featuring encounters with notables from Bill Gates and Jeff Bezos to Giorgio Armani and Anna Wintour, The Geek of Chic's message is relevant to a new generation of entrepreneurs who wish to combine innovation, business acumen, and AI with humanism, creativity and empathy: how to achieve the American dream in an Italian way.  For more information about Marchetti, please visit www.federicomarchetti.com.Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-unplugged-totally-uncut--994165/support.

Dreaming of Northern Italy? Take a virtual journey with us from Venice to Torino exploring shimmering lakes, hidden towns, food, wine, and of course the people that are preserving long held traditions. We're taking you backstage on our newest Untold Italy tours adventure to the regions that have had a life changing impact on our team.Join us in Northern Italy in 2026 - tour detailsRead the full episode show notes here > untolditaly.com/294NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

Ready to skip the crowds and travel deep into regional Italy? Explore Abruzzo where mountain peaks meet the Adriatic and every village hosts memorable food festivals. Local expert Cassie Tresl spills insider secrets on rustic towns, amazing arrosticini, and why Abruzzo is Italy's ultimate adventure for culture-rich, crowd-free travel.Get help with your trip on Cassie's trip planning proileRead the full episode show notes here > untolditaly.com/293NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

Alan welcomes the brilliant Stacey Solomon & Joe Swash to Life's A Beach!

Uncover the true secrets of the Cinque Terre with our friend, local food expert Enrica Monzani. Travel in this region of Italy has generally been defined by the landscapes and romantic villages clinging to cliffsides. But, in this epsiode, we uncover regional traditions, hiking tips, village identities, and the flavors of wine and olive oil. Travel Italy beyond the crowds and learn how to experience Cinque Terre like a local.Join us in the Cinque Terre and Liguria in 2026 - tour detailsRead the full episode show notes here > untolditaly.com/292NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

The moms catch up! In this episode is filled with laughs, stories, and a little real talk. Jill shares details from her recent trip to Lake Como, Italy for Kalani's beautiful wedding. The conversation shifts to fall fashion struggles (why does it always feel like we have nothing to wear when the seasons change?), and the trio gets candid about navigating menopause, prioritizing health in your 50s, and finding ways to feel your best inside and out.Eat to beat disease book: https://go.shopmy.us/p-25976483Magnesium: https://go.shopmy.us/p-25987279Ritual vitamins: https://go.shopmy.us/p-23371275Be sure to check out Pillow Talk! https://pillowtalkpod.com/Have a question for the moms? Leave a voice message at https://www.speakpipe.com/deardancemom and you might be part of a future show!Hey everyone! We want to hear from you! To make sure we're delivering the content you love and shaping the show in the best way possible, we've put together a super quick survey. It'll only take a few minutes, and your feedback will help us make the show even better. Whether you've been listening from the start or just discovered us, your opinion matters. http://bit.ly/deardancemom-survey Hosted on Acast. See acast.com/privacy for more information.

“Federico has made it alone, imagining much and working more, arriving from Ravenna, where he was born, to become part of King Charles III's task force.… Those who want to break the mold have to take risks, swim against the tide, walk untrodden paths.”—Giorgio Armani, from the foreword to The Geek of Chic.  At the start of the 21st century, shopping online was still a futuristic fantasy. There was no Facebook, there were no iPhones. And yet, in the spring of 2000, Federico Marchetti invented one of the world's first platforms for online sales—and started a company that would revolutionize the luxury fashion sector. In THE GEEK OF CHIC: An American Dream, Italian Style (Post Hill Press; September 9, 2025; ISBN: 9798895650608; $18.99; 288 pages; Original Trade Paperback), international fashion business and tech icon Federico Marchetti, (with a foreword by Giorgio Armani), shares his engaging, honest and passionate memoir that reveals how he morphed from a geeky kid in the sleepy seaside town of Ravenna, Italy to a pioneer in online retail, offering practical advice for entrepreneurs and inspiration for visionaries and big dreamers.  The Geek of Chic explains the present and future of Marchetti's life, including working on His Majesty King Charles III's service as Chair of The Sustainable Markets Initiative's Fashion Task Force, which includes brands such as Chloé, Armani, Burberry, Cucinelli, Stella McCartney, and Prada. In a sector known for individualism, Marchetti is uniting global luxury groups around a common goal of shifting towards a circular industry that is climate-conscious and nature-positive. The King of England now considers Marchetti his consigliere on matters of regenerative fashion and digital innovation, collaborating on several initiatives and projects.   Unfolding against a backdrop of famed vistas—Milan, Lake Como, Venice, England's Royal Palace, New York City, Shanghai, Tokyo, and Dubai—and featuring encounters with notables from Bill Gates and Jeff Bezos to Giorgio Armani and Anna Wintour, The Geek of Chic's message is relevant to a new generation of entrepreneurs who wish to combine innovation, business acumen, and AI with humanism, creativity and empathy: how to achieve the American dream in an Italian way.  For more information about Marchetti, please visit www.federicomarchetti.com.Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-like-it-s-live--4113802/support.

Please Follow us on: ⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠ ⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠Facebook ⁠⁠⁠! Kimberly and Tommaso discuss their all-time favorite places in Italy. They reminisce about past travels and discuss their favorite islands, lakes, and cities. Key Points: Favorite Islands: Kimberly loves Capri of the raw beautKimberly's favorite is Lake Como due to her long-standing history with it and it's idyllic old villas against the backdrop of the mountains. Tommaso's first visit to Sardinia was for a sailing regatta and he's been hooked ever since. Sailing between the northern tip the island and the southern tip of Corsica is the most beautiful geography he's ever seen Favorite Lakes: Kimberly's favorite is Lake Como due to her long-standing history with it and it's idyllic old villas against the backdrop of the mountains. Tommaso prefers Lake Garda, citing its Venetian influence in architecture, grander size, and naturally the sailing. Favorite Cities: Both agree that Rome is addictive due to its architecture, history, and vibrant atmosphere, not to mention the cuisine and friendly locals. Tommaso also loves Bologna for its manageable size, architecture and academic history. Throw in Ragu Bolognese and all is good in the world. Episode Insights: Tommaso appreciates the large size and large vistas on Lake Garda. He describes the stunning drive around the lake and the dramatic weather systems which add to the visual. Kimberly and Tommaso enjoy walking around Rome at night to see the various centuries of architecture lit so dramatically by the exterior lighting. Tommaso loves Bologna for its architecture and its historical influence with academia, science and medicine Kimberly and Tommaso suggest seeing the island of Sardinia by both boat and Vespa, or at least a small car to get a feel for the curvy coastline. Next Episode: Kimberly and Tommaso will continue their list of top 10 favorite places in Italy, including their favorite countryside destinations.

Fall in Italy is a dream for travelers. It's a season of golden vineyards, festivals, and quiet piazzas where you can while away an hour or two. In this episode, we explore eight Italian towns that shine in autumn - from a hilltop town in Umbria to a city famed for truffle markets, and a Renaissance jewel and beyond. Discover lesser-known gems in Veneto, Lombardy, Lazio, and Abruzzo where seasonal flavors and breathtaking landscapes make fall an unforgettable time to visit.Read the full episode show notes here > untolditaly.com/291NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

The obligatory hot girls euro summer trip has finally concluded, meaning it's time to get back to regularly scheduled programming. BUT FIRST, not without a recap of my amazing trip with my girlfriends for my best friend Jenny's wedding!Per the poll results from Instagram, the second hottest topic you requested was women's health and my PCOS journey thus far. After our euro trip recap, we discuss the key differences in men and female bodies. From different hormone cycles to the way our brains are neurologically wired, we are built entirely differently. We chat about how men and women can better understand each other by learning the programming behind our software. Lastly, I share private details of what I've been going through with PCOS.Please note that I shared more than I needed to in hopes of helping a woman out who may be experiencing similar symptoms. But, I am keeping a lot of my diagnosis and issues private as I am still early in the stages of addressing it and every person's solution to PCOS is different and should be doctor recommended only - not by me! Treat my information respectfully please. 

We've well and truly kicked off season 7 in style as we welcome our first guest onto the show - IAAPA Board Chairman, Massimiliano Freddi. In this episode, Paul sits down with Massimiliano Freddi, the first Italian to ever hold the role of IAAPA Chairman in the association's 107-year history. From his early dream of running a theme park to founding Wonderwood and shaping Italy's unique attractions landscape, Massi shares how passion, storytelling, and a people-first mindset continue to drive his vision for the industry. Skip The Queue is back for Season 7 and we're announcing some big changes! Get ready for new hosts, a fresh new look, weekly content and find out where you can catch us live at events to be part of the action.Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn, or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 24th September 2025. The winner will be contacted via LinkedIn or Bluesky. Show references:  https://iaapa.org/https://www.linkedin.com/in/freddi/Massimiliano Freddi  a leading figure in the amusement and entertainment industry, has been appointed president of the steering committee of IAAPA (International Association of Amusement Parks and Attractions, the leading international association for attractions and theme parks) for 2025. This is the first time since the foundation of the World Association of Attractions (1918) that this position has been entrusted to an Italian.The appointment underscores his extensive experience and significant contribution to the global industry. Freddi brings a wealth of experience gained at some of the industry's most prominent companies. His career began in marketing and press office for the Italian market at Disneyland Paris. He subsequently joined Leolandia.A visionary entrepreneur, in 2018, Massimiliano Freddi founded Wonderwood, an adventure and amusement park for all ages, of which he is currently CEO, in his hometown of Trarego Viggiona, in the Verbano-Cusio-Ossola region on Lake Maggiore. This growing business has redeveloped several local facilities and provided employment to several young residents of the small towns in the area. His passion for the sector also extends to academia. Since 2016, he has been a member of the coaching staff of Seth Godin's Altmba and is a professor of marketing and experience design at IULM University in Milan. At the same university, where Italy's first course in theme park and attraction management was introduced, he teaches subjects such as consumer experience, marketing, and soft skills as an adjunct professor. Freddi was also one of the original founders of Parksmania, the first newspaper dedicated to amusement parks.Freddi will continue to bring his innovative vision and deep industry knowledge to the global association, helping shape the future of attractions internationally. Regarding Italy, he commented that he sees great potential and wants to help realise it. Transcriptions:  Paul Marden: Welcome to Skip the Queue, the podcast about the world's best visitor attractions and the people that work in them. I'm Paul Marden, along with my co-hosts Andy Povey and Sinead Kimberley, I spend my days working with ambitious attractions like theme parks, museums, galleries, and science centres to help them to attract more guests. Paul Marden: Today on Skip the Queue, I'm joined by someone who has been shaping the attractions industry in truly remarkable ways. Massimiliano Freddi is the first Italian ever to hold the role of chairman in IAAPA's 107-year history. A milestone that not only celebrates his career, but also shines a light on Italy's growing influence in the global attractions landscape. Massimiliano has worn many hats across his journey, from fulfilling his childhood dream of becoming a Theme Park Managing Director at just 28, where he grew guest numbers from 300,000 to over 800,000, to founding his own destinations like Wonderwood on Lake Maggiore and Wonderwood Spina Verde, overlooking Lake Como. Along the way, he's pioneered inclusive and eco-conscious practices, championing the power of storytelling and shown how attractions can thrive by creating meaningful experiences for every guest.Paul Marden: Beyond his leadership roles, Massimiliano is also a Professor of Marketing and Experience Design at IULM University in Milan, where he's passionate about nurturing the next generation of talent in our sector. Often described as both a dreamer and a doer, he brings together vision and practicality in a way that continues to inspire operators around the world.Paul Marden: Massimilliano, welcome to the show. It really is a pleasure to have you with us. We always start Skip the Queue and the kickoff of season seven, no less, is going to be no different. We always start with an icebreaker question. And I'm thinking back to, we're just back off of our summer holidays, aren't we? For your perfect holiday, would it start with planes, trains or driving.Massimiliano Freddi: Oh, that's a beautiful question. By the way, congratulations because you've pronounced Massimiliano in a very correct way. So that's unusual. I have a complicated name. I know, I know.Massimiliano Freddi: Hey, I would say train. Train is really, really part of the way that I love to travel with. And unfortunately, too often it happens by car, which I like a little bit less. I get dizzy, you know, and stuff. Train is my ultimate, ultimate way to travel.Paul Marden: I did a sleeper train to Scotland a couple of years ago, and it was amazing. I absolutely loved it. And what's brilliant is there's more of those sleeper trains hitting Europe, aren't there now? So there really is very few excuses for us not to be holidaying with the start with some elegant sleeper train. My only disappointment was that there was no murder on the train, so I couldn't have an Agatha Christie style novel themed around my train  journey, but uh, you know.Massimiliano Freddi: I mean, I mean, it could have been the Hogwarts Express, but apparently, it doesn't run every day, so.Paul Marden: That would be pretty cool as well. I've just come back from Edinburgh, actually, and we saw, you know, the viaduct where the train goes to Hogwarts, and completely unplanned, there was a steam train that went over the bridge whilst we were there. It was amazing.Massimiliano Freddi: Happy go lucky.Paul Marden: Yeah. So enough of my holidays. Let's kick off talking about you and IAAPA. What can international markets learn from attractions in Italy? Tell us a little bit about the attractions landscape over there in Italy at the moment.Massimiliano Freddi: Yes. So let's say that the attraction landscape is very similar, somehow, to how the restaurants or the retail landscape has always been, which means a lot of mom and pop stores. And I think that what people who travel to Italy love is to find something that is one of a kind that you can find only in Italy. I have a deep respect for Starbucks, but I'm always... questioning myself, you know, when somebody comes to Italy, do they really want to find Starbucks? Is this a real thing? So when it comes to parks and attractions, Italy has not faced a big concentration in players like it has happened in other countries. Of course, some big players are there. Parques Reunidos owns Mirabilandia, which is the second most important Italian park. And the most important Italian park is Gardaland, owned by Merlin Entertainment. Then we have a few other groups. Owning and operating some of the facilities, but let's say that, out of 250 parks between—or, you said, attractions— that's very correct now, if we talk about attractions, now the number is endless, because where is the border?Paul Marden: What is an attraction? Yeah, that's a big philosophical question.Massimiliano Freddi: Okay, okay, so let's say that, once upon a time, we used to count parks. So when we talk about parks, we have roughly 250 parks in Italy, and most of them are tiny, tiny, tiny, and they are independently owned. That's my case. I own and operate two parks right now, and I'm about to open, a third location that will be an indoor one this November. And so, yes, I think that what what others can learn from Italy i think is to keep this respect for your roots and to make sure that you don't make every attraction look like another one, but you kind of keep it, you know, different.Massimiliano Freddi: And so it's a matter of the mix of how people can have fun and get entertained. But it's really also about retail and about food and about shows and festivals and you name it, you know. So there are these places that we see on Instagram and immediately we say, oh, that's, I mean, when I see a picture of the Empire State Building or of the Tower Bridge. I know immediately where it belongs to. And so I think that, with attractions, we need to think in the future always about this. Guests coming to visit us, they want to have the ultimate experience and they want to have something that's different from anything they've done before. So this is the responsibility we have.Paul Marden: And a big one it is. Let's talk a little bit about the experience economy. And especially when we think about, you know, beyond the parks, there's this... massive ecosystem around the outside of different ways that people can enjoy themselves. What does that experience economy mean to you, especially in Italy?Massimiliano Freddi: The experience economy, first of all, it truly matters to me, the book. Because in 1999, it was once upon a time, it was really difficult to find literature and scientific literature on the leisure industry. And so I think that at that time, we thought that everybody could take inspiration from the attractions industry. And it has happened because right now. Yes, definitely. You know, food is experience and travel is experience and lodging is experience. You name it, you name it. You know, even there is also a funeral house in Italy, which has become very famous because they are really based on the experience they will give, you know, not to the people who passed away, unfortunately, you know, but the people remain. So I think that it's very hard now to find an industry that doesn't think, that we are in the experience economy and that everything should be experienced and experiential. And so I think that when I go back to my example, I think that we as attractions, we need to be even more wise in how we choose to present ourselves and what we cater to our guests.Massimiliano Freddi: Because of course, we need to raise the bar. So right now, we know that some access... And some services to our attractions have become better with technology. But still, we are, you know, long lines sometimes. And we feel we are paying too much for what we are getting back.Massimiliano Freddi: I would say that in the end, experience economy starts with people and ends with people. And so we need to be people-centric. And only like this, we can be truly experiential. I don't think that an experience is about technology.  It's always, always about people.Paul Marden: Absolutely. I wonder as well, I'm always struck by this industry, how close we are, how we collaborate with one another. And really, the competition aren't the other parks or attractions. The competition is getting people out and doing something. There are so many things at home that could keep you at home, getting you out and about and visiting places and enjoying those experiences. I wonder whether collaboration is the answer to this.Massimiliano Freddi: I think you nailed it because it's crucial. Everybody who has not been working for this industry, when they enter the industry, because they might change jobs, everybody is so surprised that we collaborate so heavily. And I think that a key to this success has always been this big collaboration. I have almost always in my career been part of smaller facilities. And to me, IAAPA and the associations were, it's been crucial, you know, because you are alone. Very, very often your facility is in the middle of nowhere. No matter if you're part of a big group, because even big groups have facilities in the middle of nowhere, but for family-owned and operated attractions, that's almost the golden rule.Massimiliano Freddi: And so there are so many days in your life, in your career, in your profession, where you would benefit strongly from talking to somebody else who's been through something like you before and who's found a different solution and who can open up your eyes. So I think that's the beauty of our industries is getting together. Again, if we don't get together, how can we make people get together?Paul Marden: Yeah, I'm very excited about getting together because I've got my first IAAPA in Barcelona coming up. And I'm very excited about what this is going to be like.Massimiliano Freddi: Oh, you will be blown away.Paul Marden:  I can't wait. I absolutely can't wait. Now, look. Someone has once described you as a dreamer and a doer. One of your dreams was to be managing director of a theme park. Where did that inspiration come from?Massimiliano Freddi: So it comes from a terrible childhood. And so it comes from the fact that, yeah, the world around me when I was a kid was not a positive world. And my family had a lot of troubles. And I'm an orphan from the side of my mother. I mean, I went through several things. And so I think that the attractions industry, to me, it really meant this place that's always happy and where grownups can really take great care of kids and kids at heart.Massimiliano Freddi: So I think that my passion came out of that. Now, dreaming and doing, of course, we all have as a big myth and as a reference, Walt Disney himself, and he was the guy who first said, 'Dreamers and doers' talking about, what enterprises, so his imagineers. I think that whenever I see something, I want to say something. Everybody who knows me knows pretty well. But it means that I love to see the world in a constant improvement. So, if I check in at a hotel and I see that there is something in there that, you know, it even doesn't impact me. But with a small step, they could make it better and fix it. I just share it and I share it, you know, wherever I am. And so I think that maybe this was a bit of my secret weapon because I got involved in several things. I think because I'm curious and maybe because I'm generous in sharing.Massimiliano Freddi: And I don't know if there is a secret there. There is just that in the moment in which you accept yourself the way you are and you acknowledge that you have some talents, and you don't have some others, and some skills you can get better, some others no way—okay. I could never never be an attorney, I could never do a lot of jobs on the planet, but now I know, at the age of 44, that I know what I'm good at, and even if I'm good at that, I want to constantly improve. So I think that maybe the support that I could bring to the table to the companies I've worked for, to the associations, to my own business, and so on, it's always been this obsession with constant improvement every day.Paul Marden: I think it takes a certain vulnerability, doesn't it? To spot something that you think can be improved and to offer a suggestion. And I think it's so valuable. I was at an attraction recently and I got the email at the end of the day, saying, 'How was it?' Please leave us a review. I went to click it and it didn't work. I knew the head of marketing, so I just pinged him off a quick email that just said, 'Oh, I had such a brilliant time but I couldn't leave you a review. I wanted to give you a brilliant review, but I couldn't do it because it didn't work. And that led them to go and look at all of their outbound emails, and none of them were working properly. But you know, you could walk by and just leave that alone. But I can't do it. However, it is sometimes does make you feel really awkward, couldn't you? But when I get great services in a restaurant, when somebody looks after me while at an attraction, I want to tell them how good it was, and if I can see something they can do better, I want to tell them what they could do.Massimiliano Freddi:  Totally, totally. And I'm so much on the same page. I was about to say that it's equally important to call people out when they're doing well.Paul Marden: Yeah.Massimiliano Freddi: So to make sure that they are aware. And sometimes, you know, to say there was one day where I travelled during a bank holiday, and I arrived at the entire bank holiday, and I arrived to the airport, and I decided I wanted to thank each and every employee that I would meet because they were there that day. I mean. We got used that Sundays are no longer Sundays, but the bank holidays, these are the moments in which you spend time with your family and with your kids and so on. And if you're there and you're working, I mean, it's good that somebody sees you and tells you, 'Hey, thank you because you're working even today, you know?' And you can tell how everybody gets surprised. So I think that we learn so much more by positive reinforcement.Massimiliano Freddi: And so how important it is also to tell attractions, facilities, managers, CEOs. I mean, CEOs, they are so used to just getting... I can't use swear words. Yes, you can. Under those kind of storms, you know, all the time, all the time. And so when a CEO does something good, come on, let's tell her.Paul Marden: Yeah, it's a really lonely job. And all you get is... is the spankings and the tellings off. Isn't it? So when they get it right, they definitely need a pat on the back because they're not going to get it. They're not going to get it. So I can't believe this. At the age of 28, you made your dream come true and you were managing director of a theme park in Italy for Minitalia, which became Leolandia, in this role you took guest numbers from 300, 000 guests a year to over 800,000.Paul Marden: Tell us that story. How do you so dramatically increase footfall at the attraction?Massimiliano Freddi: I don't think it was me. I think it was a great teamwork because it's a great teamwork, you know, and you can grow this much. If your operation is working very well, if your safety is right on spot, if the park is clean, you know, and so on. I can tell you one thing that when we were at the basic level, so at the very beginning, of course, we couldn't afford to buy big attractions or too heavily themed. And we needed really, I remember that the first Halloween, we had a 10K budget, 10,000 euro budget for a whole month of Halloween. Okay, so we would go to the do-it-yourself stores and buy brooms and build everything. I mean, that was a magical moment because it created the capability of the team to envision that, if you want, you can do with the things you have. And of course, with a huge budget, you can do fantastic things.Massimiliano Freddi: But sometimes, you know, this helps. So in that moment... TripAdvisor was a true success still. We're talking about 20 years ago. So TripAdvisor was kind of the reference. That's even before Google Maps and all that. So I remember that I did an analysis and I understood that every restaurant or park who had over 4. 5 out of 5 was growing. And having 4 out of 5 was not enough. Now we call it NPS, we call it a different way. But there, in this practical way, so I remember this moment with my team saying, 'Hey, we need to be obsessed with getting five stars.' And this is the point. So what can we do? First of all, we can have the cleanest toilets on earth. Let's make sure that the smell is good, they are super clean, and so on. Because people, that's a level of service. Of course, this is not a driver of visit, but this is a driver of satisfaction. And in the same way, let's start to work with better suppliers when it comes to food and beverage.Massimiliano Freddi: Let's start to make things more comfortable. So I think that this was the first thing. The second aspect, again, it's very much linked to IAAPA because I think that attending the show every year and knowing the people. At that time, Jakob Wahl, he used to be one of the employees of IAAPA in Brussels. I don't think he was a manager at the time yet. He was in charge of keeping relationships with members. So I reached out to him. We are the same age. I reached out to him and I said, 'Hey, I would love to visit a few facilities in other countries because I need to get fresh ideas.' It was a very delicate moment. We came out of two bad seasons due to bad weather. Because then you know, you don't go from here to here as a straight line, but always as this roller coaster. And in a moment you think, 'Oh, I made it.' There's a dip.Paul Marden: Yeah.Massimiliano Freddi: You can never sleep. And so he put me in contact with several facilities. I visited some in Belgium, in the Netherlands, and in the UK. And in the UK, I visited this, at that time, small park still called Paulton's Park. You might know that. I remember it was a weekday with bad weather and the parking lot was packed. And I was like, 'How comes?' Kids are not at school today. What is the point? I enter the park. The park is, yeah, not so crowded. So I really suspect that they are, you know, keeping the people all shut down together in a place. I don't know. I don't know what the point was. And then I enter the Peppa Pig's World.Massimiliano Freddi: And it blows my mind. And again, what blows my mind is that it didn't have any huge attraction. But it had that feeling. And people were just so happy. It was magic. Little kids there with their families, a lot of strollers all over the place, traffic jams due to strollers. And so I came back and I said, 'Hey, we need to get Peppa Pig.' And I remember that the team was like, 'It can't happen.' It has happened. In the end, we were the second park in the world after Paulton's Park to get Peppa. And that reshaped the entire strategy of the park we had at that time, turning it into what we wanted to achieve, is to become the best park for the kids under the age of 10 in Southern Europe. And best means really the best, rated from the bottom of the heart. And so this is what has happened. So I think that, you know, before Leolandia, I had worked for Disneyland Paris and I'm a big Disney fan. So that was kind of the school I had attended and I just had to apply. The theory that I've learned, I had to apply it, and I had a fantastic team and the resources to do that.Paul Marden: Amazing. Now, fast forward to 2018, and you've taken the step from MD to founder and founded Wonderwood on Lake Maggiore. Now, let's test my Italian. You've also founded Wonderwood Spina Verde. Massimiliano Freddi: I'm speechless. I can't correct anything.Paul Marden: Wonderful. Overlooking Lake Como, both of which, by the way, were... So I've been to Maggiore and Lake Como for my honeymoon. So a beautiful, beautiful place. And you've put two parks there. How has that been?Massimiliano Freddi:  It has been crazy. So I remember that the first year, and I mean, we created the company at the end of 2018. We've opened our gates in the summer of 2019. Now, if we all remember what has happened at the beginning of 2020.Paul Marden: Yeah.Massimiliano Freddi: Okay, so perfect timing. Now, I can tell you that the first season, every day, I would literally cry, but for real.Massimilliano Freddi: I was exhausted. My husband was exhausted. We thought that this was a nightmare, the worst possible nightmare. And if somebody had knocked on my door and asked me, 'Hey, could I just take it over?' I don't give you a penny. I will just take home the loans. I would have said yes. And that's because, of course, every project is over budget. Of course. No matter. No matter.Massimiliano Freddi: And when it's a family company and you don't have the money because you've contracted several loans and so on, it makes it super, super difficult. So in that moment, my call for action was because the possibility of Lake Maggiore was in the town where I spent every summer as a kid. So it was a love story. And I wanted to give back to the community. I wanted to do something in the nature that would inspire kids to hike more. To become more active and just not only to stay in front of a screen, but to do something different. So that came out of this kind of dream. And so it was a nightmare. It was a nightmare at the very beginning. Then COVID hit and we were very lucky, of course, because we didn't lose anyone from our families and friends. So I am very thankful for that. And at the same time, it gave us the possibility to stop for a second, rewind, and refine our strategy.Massimiliano Freddi: Because we had just closed the park in, I mean, the week before Christmas, and we were supposed to reopen in less than three months, but we were exhausted. So I'm telling this story because usually it's so nice to tell that the triumphs, you know, and say, 'Hey, it's been fantastic.' Yeah, we nailed it. We had, no, we made 200 mistakes.Massimiliano Freddi: And we paid for all the mistakes. So I think that in that moment, yeah, we were struggling at the beginning. We were reflecting in the middle part. And then three years ago, two to three years ago, I woke up one morning and I understood that I really loved what I was doing. And it had changed. It had changed. And seeing so many families happy and so many people visiting and seeing... How many young professionals or students started to work with us and then you see them leaping? I think that this is the most beautiful thing on earth. It's very empowering. So right now I'm in this situation where I am so grateful for this entire six years, even if they started in a way that was very, very heavy. But, you know, the Latins used to say 'per aspera ad astra.' It means... 'towards the stars through the asperities.' And so we need to go through that thing, that tunnel.Paul Marden: Absolutely. Now, as if founding your own parks wasn't enough, you also mix your time as a professor at the university. I can hear from what you were talking about, about bringing the young professionals into the park, that there's an element to you of apprenticeship almost, of teaching that next cohort of people that are going to come and take over the world.Paul Marden: How exciting is that for you to be able to mix that in at the university?Massimiliano Freddi: It's fantastic. It's fantastic. And again, it came out of passion. It came out. I didn't do a PhD after my university. My career wasn't supposed to be the academic one. And I didn't trust I would be able to do that. And then I got called for a lecture, then two lectures, and three lectures. And then, right now, I have several courses at university.Massimiliano Freddi: There's a point. The point is that, if we meet between our age of 14, 14, 15, until our 25, and if we narrow it down, it's between maybe 16 and 22, this is the moment in which it's more important to meet some mentors. And most of us don't meet mentors. They meet nice people around them, giving them very nice advice based on their experience and not seeing the talents they have in front of them. And in several cases, we are scared. We think that we are not enough. And so I really think that it's such a huge privilege for me to be able to be at university and to meet so many hundreds of students every year and to try to make my small impact so that, first of all, they can believe in themselves and they can believe that the world can be a better place, even if right now it's kind of a tough moment. But from tough moments, again, we can learn things.Massimiliano Freddi: Even at IAAPA, one of the things that I really am passionate more about is what are the spaces we can create for young professionals and students. So I want to give two very short examples. The IAAPA Foundation has evolved a lot over the last few years. We were able to collect so many more donations.Massimiliano Freddi: And now, this year, it will be a record-breaking year when it comes to scholarships to which students can apply in universities around the globe. So I think that's... But to me and to all of us in the board of the IAAPA Foundation, that's like the starting point. We are here celebrating because it's a big achievement and then we look each other in the eyes and say, 'Okay, now what's next?' Now, how can we make sure that the impact is even bigger? And if we go on the side of IAAPA, I think we are very... We pay a lot of attention to make sure that the membership fees are very low for the people entering. The word of leisure. Just a few weeks ago, it got launched on the IAAPA job board that whoever has a company and wants to post an internship, that's free to post. So that, you know, there could be thousands of internships available for students.Massimiliano Freddi: Of course, as a big association, we are used to talk to members and maybe older members because we visit facilities and we visit manufacturers and we need to deal with safety and stuff. But students and young professionals are not on the back of my head. They are like near and dear to my heart. And so my real question is: when this year ends in a couple of months, how can I dedicate myself even more to contribute to young people? Because I think that they are making a change. They will make a change. And we are learning so much from them because the work we are leaving you and me right now. I have bad news. It's no longer our world. We don't have the code to decode that. So we don't have the keys. We can just support people that are better than us and make sure that they can live, that they can teach, that they can learn.  That's a bit of what I see.Paul Marden: I completely agree with you. I think it's interesting because you talk about what you're giving, but you're also getting something back. This is not entirely altruistic, is it? The support that you're giving for these young people and early career professionals, you're getting something back, enriching yourself and learning new things from them.Massimiliano Freddi: Always, always. And I think that, you know, I don't always teach. Market leisure marketing and stuff— you know, I teach marketing at a at a Master's Degree in Management of Beauty and Wellness, total different industry, you know, food and wine. As I was telling, but what I bring home every time is how much young people need to feel seen and, and this is truly important because if we create for them not a safe zone, because of course we want them to get messy. We want them to take risks, but they need to feel safe as humans and they need to feel safe as seen. And so I appreciate a lot this because then the energy that I... And you know, when we talk about IAAPA, we have so many ambassadors that have been contributing to the IAAPA trade shows and events all over the globe. We have young people joining the committees.Massimiliano Freddi: Right now, there are a few, more than a few young professional task forces around the globe that are really helping us, old people, to understand what they need. So I think that we are at the very beginning. And if I could say a dream out loud, I wish that IAAPA in five or ten years, maybe in five years, can multiply the number of young engaged people in the association by 100. 10 is not enough. 20 is by 100. We need to make an impact. And I think we want to make an impact. So hopefully.Paul Marden: Well, there's an ambition for you. And I think every... worthwhile project— every it always starts with that kind of ambitious goal— at the very beginning of it you need to be driven by that  hundred times impact not the 10 times impact we we always like to finish our interviews with a book recommendation, fiction, non-fiction, industry-related or not, give us a view uh into your reading habits, okay, so can I mention more than one book? You bankrupt me because I always offer the book recommendation as a prize for people, but you can have more than one.Massimiliano Freddi: Okay. Okay. Thank you because I'm a big reader. So the first author that I would love to mention is J. K. Rowling because Harry Potter is not just a story of a kid or of magic, but it's a story of a woman who was a bit desperate. And then... She followed what she was feeling. She allowed her emotions to flow. And she has created a masterpiece. And she has impacted us all, you know, no matter business-related, non-business-related, and so on. So I think that, to read again, the first Harry Potter book, it's very important because it brings us back to some reason why, you know, and to some things. The second book that I would love to mention is a book written by Seth Godin. I have had the privilege to work for Seth for several years.Paul Marden: Really?Massimiliano Freddi: And yeah, he's an amazing guy. He's an amazing guy. And come on, he's such a generous person and he's amazing.Massimiliano Freddi: I don't have any other words that's amazing. He wrote a book maybe 10 years ago, 15 years ago called Linchpin. And Linchpin is not his most famous book, but it's the book that changed my life because it really nudges you. In a gentle and not so gentle way sometimes. No, I'm saying in a gentle way. It nudges you to don't set for what you have, but to see your inner talents and to innovate and to be creative, be generous, and so on. So, Linchpin to me is the book that changed it all for me. So, I think that everybody, young, less young, everybody should read once in a lifetime.Paul Marden: I feel like I need to go and read this because that is one Seth Godin book I have not read. So there we go. Listeners, if you would like a copy of Linchpin, then the first person that heads over to LinkedIn and reposts our show notice and says, 'I want Massimiliano's book' and can spell Massimiliano correctly, will have a copy of the book sent to them. We've got IAAPA Europe taking place next week in Barcelona.Paul Marden: And we have a very special Skip the Queue announcement. We are going to be hitting the show floor on a daily basis. We are going to go live for daily episodes of Skip the Queue from the show floor. We're going to be talking to operators about what their challenges are like. Finding out what new supplier announcements are coming out. And the Skip the Queue team is going to be feverishly working away. We'll be recording during the day and Steve and Wenalyn will be editing and producing through the night, ready to post the show the following morning. So I'm very excited about that.Massimiliano Freddi: And I think we are super excited to have you guys on the trade show floor. And I recommend... Of course, visiting it, making the most out of it, and don't underestimate the fantastic education sessions that take place. There is a strong lineup of speakers that will impact the way that the industry will be in a few years. So, great opportunity.Paul Marden:  How's that for a trailer? That sounds amazing. Massimilliano, it really has been a pleasure to talk to you.Massimiliano Freddi: Thank you so much, Paul, for me as well. And see you in Barcelona.Paul Marden: Yes, how exciting. Looking forward to it.Paul Marden: Remember, if you'd like a copy of today's book, head over to LinkedIn and repost our show notice saying, 'I want a copy of Massimiliano's book.' If you've enjoyed this episode, please leave a review on your podcasting platform. It really helps people to find the show. If you didn't enjoy it, or you've got ideas about how we could improve the show, then let us know at hello@skipthequeue.fm. My thanks to Massimiliano and his team at IAAPA for their help with this episode. Skip The Queue is brought to you by Rubber Cheese, the digital agency that creates amazing websites for ambitious visitor attractions. This episode was written by Emily Burrows, produced by Wenalyn Dionaldo and edited by Steve Folland. To Skip the Queue team, also includes Sami Entwistle, Sinead Kimberley, Claire Furnival, and Andy Povey. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

Traveling to Italy with kids? It's absolutely doable—and unforgettable! In this episode of Travel Italia, I share practical tips for navigating Italy with children of all ages, from toddlers to teens.You'll learn:✅ Universal family travel tips for smoother days in Italy✅ Strategies tailored to young children, school-aged kids, and teenagers✅ The best family-friendly activities in Rome, Florence, Venice, and MilanFrom gladiator school in Rome to boat rides in Venice, and science museums in Milan, this episode is packed with realistic, parent-approved ideas to keep your kids happy while you soak up the beauty of Italy. Whether you're planning your first trip or your fifth, you'll walk away with fresh strategies to make your family adventure less stressful and more magical. Perfect for: parents planning an Italian vacation, families traveling with kids of any age, and anyone looking to balance sightseeing with fun, kid-friendly downtime.These are links to the tours, museums, and churches mentioned in the podast:Rome:Gladiator School:Family friendly Colosseum tourBio Park ZooVilla BorghesePercy Jackson Tour: Capuchin Crypts:Florence: Uffizi tour for kidsGalileo museumLeonardo Da Vinci museumPizza making class: Ebike tour to Piazzale MichelangeloPlaces to climb: Giotto's Tower and dome of the Duomo. All in one ticketTower of Palazzo Vecchio (Old City Hall)Venice:Vaporetto, public ferry systemMurano and Burano guided tour with glass blowing exhibitNatural History Museum of Venice: Venice Ghost and Legends TourMilan: Parco Sempione Parco Sempione AquariumLeonardo 3 MuseumWindow Shopping in Galleria EmmanueleMilan Street Food TourHigh End Fashion DistrictTerraces of the Duomo of MilanDay trip from Milan to Lake Como

This week on @ Betches, Sami, Jordana, and Aleen are back to unpack the end of wedding season. From Alexia Umansky's star-studded nuptials (where exactly were Kim Richards and Paris Hilton?) to Becca Bloom's #RichTok extravaganza on Lake Como. Then, they dive into Gwyneth Paltrow's wild new unauthorized biography and her rise from Hollywood It Girl. They also break down the fall fashion trends making a major comeback, including lace skirts and barn jackets. Finally, the trio discuss if The Paper has what it takes to live up to The Office's legacy. Go to the Betches YouTube page to watch full length episodes every Friday: Youtube.com/@Betches Learn more about your ad choices. Visit megaphone.fm/adchoices

Balsamic vinegar ... but not as you know it. Let's uncover the centuries-old process behind this iconic Italian treasure. Discover why it's a must-try for food lovers, how to spot the real deal, and delicious ways to enjoy authentic balsamic vinegar on your next travel adventure in Italy. Our tours of the Emilia region - go hereRead the full episode show notes here > untolditaly.com/290NEW! - the Untold Italy app - access our entire podcast history ad free and searchable - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

Hollywood chatter heats up as rumors swirl about Drake and Kim Kardashian spending time together in Lake Como, with fans speculating about whether the two megastars are more than just friends. See omnystudio.com/listener for privacy information.

The Rickey Smiley Morning Show dives into a heavy mix of news and entertainment, starting with the shocking death of right-wing activist Charlie Kirk, who was shot and killed during a speaking event in Utah, sparking national reactions from leaders across the political spectrum. On the lighter side, Hollywood chatter heats up as rumors swirl about Drake and Kim Kardashian spending time together in Lake Como, with fans speculating about whether the two megastars are more than just friends. Wrapping things up on a nostalgic note, actresses Jill Marie Jones and Golden Brooks celebrate the 25th anniversary of the hit sitcom Girlfriends, reflecting on its cultural impact and the lasting sisterhood it created on and off screen. Website: https://www.urban1podcasts.com/rickey-smiley-morning-show See omnystudio.com/listener for privacy information.

Do you travel for food? Sicily is one of the best places for an Italian foodie adventure especially if you're a sweet tooth. Most of us know cannoli but what other sweet treats can you find in Sicily? Find out what to taste and where to find the most delicious Sicilian sweets when you're traveling around the island.Read the full episode show notes here > untolditaly.com/289NEW! - the Untold Italy app - 12 regions now available - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria, Molise with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

It all started with a Google Doc. Half of you—like Holly—are going to love it. The other half? Yeah, maybe not so much. But stick with us, because this isn’t just admin—it’s a document your loved ones will thank you for one day. We've made it easy for you by including a link to it below. Download or... ignore. And, Amelia’s latest internet obsession takes us deep into the world of weddings of the super rich. Think: Croesus, filthy rich, LOADED. Yes, we're saying hello to Becca Bloom and discussing the rise of Rich-Tok. What does a 'status wedding' actually cost—and why can’t we look away? Plus, your weekly reccos:

We are live on the shores of Lake Como in Italy where trade and defence will the focus at the Ambrosetti Forum. We hear from Nobel laureate Joseph Stiglitz who says the EU should have performed better in trade negotiations with the U.S. The S&P 500 hits a new record high and bond yields fall following this week's multi-year highs as markets await today's U.S. jobs data, hoping for further Fed rates easing. Ukrainian allies agree to post-war security guarantees at a summit in Paris with arrangements made for international troops to be stationed on land and at sea, despite admitting that a peace deal remains elusive.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Topics: doubling down in a fight, “shrekking”, honeymoon in Lake Como, bottle service, mushrooms at the Backstreet Boys, Alexis saw the Justin Bieber impersonator, voodoo Labubus and things we used to collect, Love Island and RHOCSponsors:Head to https://Homeaglow.com/Tasteoftaylor to get your first 3 hours of cleaning for only $19. Thanks so much to Homeaglow for sponsoring this episode! Visit womanizer.com and use code TAYLOR at checkout for 20% off sitewideVisit BAUmovie.com to watch the trailer and learn moreGo to quince.com/taylor for free shipping and 365 day returns See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Getting ready to travel to Italy in 2026? We're discussing the travel trends and ideas shaping future trips to Italy. From AI itineraries to slow travel principles, planning your vacation looks a little different than it has in the past.Read the full episode show notes here > untolditaly.com/288NEW! - the Untold Italy app - 11 regions now available - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria, Umbria with much more to comeSupport the showSubscribe to our mailing list and get our FREE Italy trip planning toolkit - subscribe hereNeed help with your trip? Check out our Trip Planning ServicesJoin us on tour. Browse our Trip scheduleFollowSubstackInstagram • Facebook • YouTube Editorial InformationThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke 

If you've ever fallen head-over-heels for a story that feels like home, you already understand the magic of Adriana Trigiani. Author, screenwriter, director, podcaster, and tireless champion of craft, Adriana has written more than twenty books—and her newest novel, The View from Lake Como, is a heartfelt exploration of family, reinvention, and the tug of Italy on an Italian-American soul.

Following the vines through Umbria yields rich rewards. Discover the untold wines of this central Italian region and follow their stories through rolling hills home to medieval towns and long held traditions. Read the full episode show notes here > untolditaly.com/287NEW! - the Untold Italy app - Umbria guide available - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria with much more to comeSupport the showJoin our mailing list and get our FREE Italy trip planning checklist - subscribe here | Join us on tour: Trip schedule | Discover our Trip Planning Services | Visit our online store | Follow: Instagram • Substack • Facebook • YouTube • Online travel assistantThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke - yes there are two of us!

This week I cover Lombardy/Lombardia, one of the smaller wine production areas of Italy.  Lombardy, home to the cities of Milan, Bergamo and Brescia is known far more for its fashion, its industry, and osso bucco and risotto alla Milanese than it is for its wines, but there are some gems to be discovered.  Photo: Lugana Credit: Consorzio Lugana   Because there is limited availability of these wines, I only cover the major regions that you may encounter and discuss the terrain of Lombardy and the terroir of each of the fine wine regions.   Lombardy is known in the wine world primarily for Franciacorta, the sparkling wine made in the Champagne method, which has been called the best sparkling wine of Italy. But Lombardy is is more than just Franciacorta. There are exceptional sparkling, sweet, and still wines of Oltrepò Pavese in the southwest of the region, complex reds from the Alpine area of Valtellina on the Swiss border, tasty, refreshing whites from Lugana near Lake Garda, and  other interesting regions that have significant production.   Photo: Valtellina. Credit: Consorzio Valtellina   I hope you enjoy this look at one of the smaller wine producing areas of Italy and, more importantly, that you can use this info if you ever see these wines on the shelf or (more fun!) find yourself in Lake Garda or Lake Como or Milano with some time and desire to explore the wines of this beautiful place!   Full show notes and all back episodes are on Patreon. Join the community today! www.patreon.com/winefornormalpeople _______________________________________________________________   This show is brought to you by my exclusive sponsor, Wine Access – THE place to discover your next favorite bottle. Wine Access has highly allocated wines and incredible values, plus free shipping on orders of $150 or more. You can't go wrong with Wine Access! Join the WFNP/Wine Access wine club and get 6 awesome bottles for just $150 four times a year. That includes shipping! When you become a member, you also get 10% all your purchases on the site. Go to wineaccess.com/normal to sign up! 

Love travel and history? Join us as anthropologist Dr. Monique Skidmore unveils the world of the Etruscans in Tuscany - the original Italians - revealing their unique culture, powerful women, and the incredible sites you can visit to walk in their footsteps today.Read the full episode show notes here > untolditaly.com/286NEW! - the Untold Italy app - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria with much more to comeSupport the showJoin our mailing list and get our FREE Italy trip planning checklist - subscribe here | Join us on tour: Trip schedule | Discover our Trip Planning Services | Visit our online store | Follow: Instagram • Substack • Facebook • YouTube • Italy Travel Planning Community • Online travel assistantThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke - yes there are two of us!

On this Episode of the DWA! Podcast, Lane and Clark Sopper of RoundCat Racing are recording from a cafe in Napa Valley. Clark discusses his trips to Lake Como, and Goodwood for the festival of speed, and tunning shops like GTO Engineering.We also talk about the upcoming RoundCat Rally in Japan, and why everyone listening NEEDS to go. Check out RoundCat Racing and info about his rally at www.roundcat.jp

Fresh off my honeymoon in Lake Como and Saint-Tropez, I'm spilling ALL the tea on newlywed life, Aperol spritz overloads, unexpected K-holes, and the emotional rollercoaster that is my luteal phase. Plus, I read YOUR wild voicemails! Oh, and my mom called in… and dragged me.

Imagine being alone in the Vatican Museums at sunrise, turning on the lights in the Sistine Chapel, or stepping into Florence's Duomo to view Brunelleschi's dome with a handful of other travelers after hours. We're discussing recently added VIP experiences at some of Italy's most iconic sites with Walks of Italy's Denyse PantaleoRome - Vatican Key Master's Tour - tour detailsRome - Alone in the Sistine Chapel - tour detailsRome - Colosseum Tour with VIP Caesar's Palace - tour detailsFlorence - Alone in the Duomo with private terrace access - tour detailsVenice - Alone in St Mark's with Doge's Palace - tour detailsRead the full episode show notes here > untolditaly.com/285NEW! - the Untold Italy app - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria with much more to comeSupport the showJoin our mailing list and get our FREE Italy trip planning checklist - subscribe here | Join us on tour: Trip schedule | Discover our Trip Planning Services | Visit our online store | Follow: Instagram • Facebook • YouTube • Italy Travel Planning Community • Online travel assistantThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke - yes there are two of us!

The best part of a book tour is seeing all of you. You showed up in 24 sold out cities to celebrate The View from Lake Como, and we had a ball! Your reviews for The View from Lake Como have meant the world, and your questions are illuminating. On this week's episode of You Are What You Read, we are joined by… you! This week is dedicated to the thousands of you who joined us at events and shared your stories with us. Select events featured audience Q&As that we would like to share with you today. From Cleveland, OH to Westport, CT to Richmond, VA, your questions moved us and delighted us.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Solo traveler Rebel shares her transformative journeys in Italy, from spontaneous friendships to joining a traditional flower festival in Umbria, and hear how you too can find magic, community, and adventure in "untold" Italy!*Untold Italy Tours - detailsRead the full episode show notes here > untolditaly.com/284NEW! - the Untold Italy app - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria with much more to comeSupport the showJoin our mailing list and get our FREE Italy trip planning checklist - subscribe here | Join us on tour: Trip schedule | Discover our Trip Planning Services | Visit our online store | Follow: Instagram • Facebook • YouTube • Italy Travel Planning Community • Online travel assistantThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke - yes there are two of us!

Adriana Trigiani is a true joy, and her new novel, The View from Lake Como, is a love letter to Italy.  Italian by birth, Italy always plays a big role in Adriana's books, and in this novel, Italy is the central character.  This book contains unforgettable characters, subtle and complex relationships with the artisan beauty of marble thrown in…Adriana writes it all with authenticity and heart.  Join us while we talk about what makes Italy…well Italy, and stick around for a great bookstore in Delaware, the Hockessin Bookshelf. Find books mentioned on The Book Case: https://www.goodmorningamerica.com/shop/story/book-case-podcast-reading-list-118433302 Books mentioned in this week's episode: The View from Lake Como by Adriana TrigianiThe Shoemaker's Wife by Adriana TrigianiLucia, Lucia by Adriana TrigianiThe Good Left Undone by Adriana TrigianiVery Valentine by Adriana TrigianiBig Stone Gap by Adriana TrigianiBig Cherry Holler by Adriana TrigianiMilk Glass Moon by Adriana TrigianiViola in the Spotlight by Adriana TrigianiViola in Reel Life by Adriana TrigianiThe Supreme Macaroni Company by Adriana TrigianiAll the Stars in Heaven by Adriana TrigianiBrava, Valentine by Adriana TrigianiKiss Carlo by Adriana TrigianiTony's Wife by Adriana TrigianiA Tale of Two Cities by Charles DickensHamlet by William ShakespeareA Handmaid's Tale by Margaret AtwoodMoby Dick by Herman Melville Learn more about your ad choices. Visit podcastchoices.com/adchoices

It has been a joy to see you all this summer with The View from Lake Como. We are having a ball and can't wait to see more of you on the road this week! We had a sold out crowd at The Westport Library in Connecticut, and we were thrilled to be joined by moderator Christina Geist for a conversation about The View from Lake Como. Christina Geist is author of three bestselling children's books: Buddy's Bedtime Battery; Sorry, Grown-Ups, You Can't Go to School; and Buddy's New Buddy. Her latest book, Before You Fly Away, is a must-read for teens and young adults starting life on their own. We loved this conversation with Christina and can't wait to share it with you all here today. We'd like to thank the fabulous crew from Verso Studios at The Westport Library for the recording of this episode.  Learn more about your ad choices. Visit megaphone.fm/adchoices

The Lake Como tour is in full swing! Thank you all for your support of The View from Lake Como- a New York Times, USA Today and Regional best seller across the country. We could not have done this without you! It has been a joy to see you on the road. We hope you loved our Lake Como Shows with Mike Trigiani and the Predictables., and we hope you have enjoyed our in-conversation events- one of which we are bringing you today. Thousands of you came out to see us in Youngstown and Cleveland, Ohio. This is our conversation with beloved librarian and dear friend, Ron Block, from the Cuyahoga County Public Library. Thank you to the library for the production of this episode.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Curious what happens when you mix Roman rooftop bars, a Vespa sidecar adventure, medieval towns, and the Umbrian countryside? Join host Katy Clarke as she shares her latest Italy trip report, revealing insider tips, plus unforgettable highlights from Rome, Naples, Orvieto and untold Urbino.Read the full episode show notes here > untolditaly.com/283NEW! - the Untold Italy app - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria with much more to comeSupport the showJoin our mailing list and get our FREE Italy trip planning checklist - subscribe here | Join us on tour: Trip schedule | Discover our Trip Planning Services | Visit our online store | Follow: Instagram • Facebook • YouTube • Italy Travel Planning Community • Online travel assistantThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke - yes there are two of us!

The Dolomites region has an unfair advantage. Blessed with spectacular nature, it's also home to some of Italy's most celebrated small batch wine. Here grapes grow on vines clinging to mountainsides and are full of flavor. Discover the wines of the region and where to taste them with our friends from Italian Wine Tales.*Untold Italy's Dolomites tour - detailsRead the full episode show notes here > untolditaly.com/282NEW! - the Untold Italy app - DOWNLOAD FOR iOS  •  DOWNLOAD FOR ANDROIDThe app is FREE to download and check out our Milan guide and general travel content. Upgrade to PREMIUM  for a one time fee to access Rome, Florence, Venice, Sorrento, Cinque Terre, Amalfi Coast, Capri, Ischia, Tuscany, Lake Como, Lake Garda, Veneto, Lombardy, Campania, Lazio, Puglia, Abruzzo, Calabria with much more to comeSupport the showJoin our mailing list and get our FREE Italy trip planning checklist - subscribe here | Join us on tour: Trip schedule | Discover our Trip Planning Services | Visit our online store | Follow: Instagram • Facebook • YouTube • Italy Travel Planning Community • Online travel assistantThe Untold Italy travel podcast is an independent production. Podcast Editing, Audio Production and Website Development by Mark Hatter. Production Assistance and Content Writing by the other Katie Clarke - yes there are two of us!

Paul Mescal and Andrew Scott mog all over Wimbledon, $400 melons in The Hamptons, Italian weddings and luxury Lake Como hotels, Keith McNally's book, Bruv Summer featuring Oasis, and more.Subscribe to the newsletter: retailpod.substack.com willdefries.substack.com Shop the Sunday Scaries Scented Candles: www.vellabox.com/sundayscariesWatch all Retail Therapy episodes on YouTube: www.youtube.com/sundayscariespodcastSupport This Week's SponsorsShopify: www.shopify.com/scaries ($1/month trial!)Aura Frames: www.auraframes.com (AURA20 for $30 off plus free shipping)Follow AlongRetail Therapy on Instagram: www.instagram.com/retail.podWill deFries on Twitter: www.twitter.com/willdefriesWill deFries on Instagram: www.instagram.com/willdefries Barrett Dudley on Twitter: www.twitter.com/barrettdudleyBarrett Dudley on Instagram: www.instagram.com/barrettdudleySunday Scaries on Twitter: www.twitter.com/sundayscariesSunday Scaries on Instagram: www.instagram.com/sunday.scaries