The OrthoPreneurs Podcast with Dr. Glenn Krieger

Today on the Orthopreneurs show, we have one of the most inspirational and positive Orthodontists ever.We have Dr. Jeff Heinz of Heinz Orthodontists Rockford and Grand Rapids, Michigan.He is well known in the Ortho community for his positivity and for being a great human being. Today, we get to know him better.Dr. Heinz went to the University of Detroit Mercy School of Dentistry for his undergraduate studies.In his second year in dental school, he was involved in a motocross accident that left him paralyzed. This was a devastating accident that could have made him give up on his dreams, but he was very determined to rebuild his life.He caught up with his classmates and got extra motivation to work hard to finish top of his class. He practiced General Dentistry for a while before going for residency at Indiana University.Jeff's story of overcoming tragedy to live a fulfilling and successful life is so incredible and a true testament to his resilience.Tune in to hear it in his own words and hopefully be inspired.Key Takeaways- Dr. Heinz's journey into becoming an orthodontist (01:42)- Being involved in a motocross accident (05:06)- Getting back to dental school after the accident (08:55)- Overcoming tragedy and living a full life (12:19)- You've got one life; be intentional with it (16:54)- Just Plus one it (19:47)- Launching a start-up practice in the middle of a pandemic (25:24)Additional Resources

Episode NotesI just got back from a weekend in Wimberley, Texas, and what I witnessed at a little breakfast joint might change how you think about leadership, team training, and systems. In this 5 Minute Friday, I break down how a tiny café—with no consultants, no fancy software, and no orthodontic experience—ran circles around what I've seen in some of our most beautiful, expensive offices.This episode isn't about fancy technology or elaborate org charts. It's about the basics: communication, training, and leadership. I share a personal story that made me stop and reflect on where most practices—including mine—drop the ball, and what you can do this week to start fixing it. If you think your systems are “dialed in,” this episode will challenge that belief—in the best way.Key TakeawaysIntro & story setup (00:00)The blind spots in your office systems (00:45)What a small café taught me about elite communication (01:40)Core values and how they drive everything (03:30)The power of practice vs. performance zones (04:20)Are you leading, or are you just delegating? (05:15)Your office systems reflect your leadership—period (06:00)Additional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Imagine a world where your orthodontic practice operates seamlessly, effortlessly catering to the needs of your patients while maximizing your team's productivity.Sounds like a dream, right?Well, brace yourself for a technological marvel that can turn this dream into a reality.Chatbots, the AI-powered wizards of customer engagement, are revolutionizing the orthodontic industry. These intelligent assistants are more than just lines of code – they are the key to unlocking a whole new level of personalized interactions, streamlined processes, and skyrocketing growth for your practice.If you're ready to discover the game-changing potential of integrating chatbots into your ortho practice, get ready to embark on an extraordinary journey that will reshape the way you connect with your patients, supercharge your marketing strategies, and propel your practice to the forefront of innovation.In this episode, we explore the benefits of integrating chatbots into your ortho practice with insights from Matt Leitz, a seasoned entrepreneur specializing in marketing automation. Matt will speak at the upcoming Orthopreneur Summit about AI and Chatbots and unveil something special for our industry.Remember, when it comes to integrating chatbots into your Ortho practice, the possibilities are limitless, and the rewards can be truly transformative.Tune in to learn more!Key Takeaways- Meet Matt Leitz (00:28)- Interactive customer experiences with chatbots (06:03)- How AI bots save money (09:16)- Solving the pain of generating leads in Ortho (14:55)- Should AI bots pass the Turing test (17:43)- The chatbot process flow in Ortho (21:05)- Orthodontic digital co-diagnosis with AI (24:07)- How we drop the ball with leads (31:52)Additional Resources

What's the fastest way to ruin your professional reputation before you even get going?It's not bad clinical work.It's not weak marketing.It's how you treat the orthodontist down the street.In this 5 Minute Friday episode, I'm tackling a topic that makes or breaks your name in a new town—and it's not what most people focus on. Whether you're setting up shop in a saturated market or welcoming a new doc into yours, how you show up matters. I've seen new orthodontists torpedo their reputations before they've even opened their doors—and I've seen seasoned docs handle it with grace and generosity.This isn't about playing nice for appearances. It's about protecting your name, your referrals, and your peace of mind. I'll share a cautionary tale, break down the right way to launch in a new market, and issue a challenge to every orthodontist: Let's build a profession that values reputation, kindness, and community over ego and competition.Key TakeawaysIntro (00:00)Why new orthodontists should make the first move (00:20)The wrong mindset when entering a saturated market (01:10)How to be gracious as the established doc (01:45)A cautionary tale of disrespect (03:00)Why badmouthing a colleague only hurts you (03:50)My call for a more collaborative ortho community (04:50)Additional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

The world of orthodontics is rapidly evolving, with new technologies emerging all the time. While many doctors claim to have "digital practices," simply having the latest equipment doesn't automatically translate to a digital practice.A truly digital orthodontic practice requires a fundamental shift in mindset and approach. It's about embracing a new way of thinking and leveraging technology to improve efficiency, customize treatment, and enhance the patient experience.It's crucial to understand that digital workflows are a means to an end, not the end itself. The true power lies in transforming how you practice and the care you deliver.In this episode, I am joined by Dr. Alexander Waldman, an esteemed clinician and educator in orthodontics, recognized for his expertise and contributions to integrating digital solutions into orthodontic practices.Dr. Waldman shares his journey to becoming an advocate for digital orthodontics and his thoughts on how technology can enhance patient outcomes, improve practice efficiency, and redefine what's possible in orthodontic care.Dr. Waldman and I also talk about:- Virtual assistants and the outsourcing of certain practice tasks- Financial aspects of integrating new technologies- Remote monitoring and virtual assistants- Surgical orthodonticsDon't miss this episode for Dr. Waldman's insights on how a truly digital mindset can revolutionize the way we approach orthodontics.Key TakeawaysIntro (00:00)Dr. Waldman's background and journey into ortho (00:44)The role of digital technology in orthodontics (04:52)Improving treatment efficiency and outcomes with digital ortho (08:59)Virtual assistants and the outsourcing of certain practice tasks (21:35)Why you need to raise your fees (29:22)Surgical orthodontics as a differentiator (31:03)Additional ResourcesBooks mentioned- The Nightingale: https://www.amazon.com/Nightingale-Novel-Kristin-Hannah/dp/1250080401- A Woman of No Importance: https://www.amazon.com/Woman-No-Importance-Untold-American/dp/0735225311------- Elevate Your Orthodontic Practice with Remote Staffing: https://www.myorthova.com/- Overcome Remote Monitoring Hurdles: https://remoteresponse.com/–--- Register for the Orthopreneurs Summit 2025: https://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Struggling to keep up with the latest technology in your ortho practice? I get it—it can feel overwhelming. But today, I want to challenge you to think differently.I recently had an interesting conversation with Philippe Salah, the CEO of Dental Monitoring, and let me tell you, these CEOs see the world in a way that many of us don't.That episode is dropping soon but for now, I want to touch on the concept of scaling your practice with technology. Partial adoption of technology can actually hurt more than help, and going all-in with the right tools is the game-changer you need.I'll break down how adopting various tech tools streamline your operations, save costs, and make your life easier.Plus, I discuss the economic trends that are going to make hiring even more challenging in the coming years as the economy recovers.If you're ready to scale your practice efficiently and prepare for what's coming, you won't want to miss this episode. Click to listen and learn how full tech integration can transform your practice.Key TakeawaysIntroduction (00:00)Technology adoption in dental practices (00:59)Strategic decisions in technology adoption (01:47)The importance of full technology adoption (04:33)Future of hiring and technology adoption (06:59)OrthoPreneurs Summit 2025 (09:12)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

I've seen firsthand how AI can improve communication and even enhance patient care in my practice. Although it's making my life easier, I have come to learn that many orthodontists and their teams are still hesitant to fully adopt it.The potential is huge, from creating content to improving communication with patients and managing your practice more effectively.AI can help you and your team be more productive, make fewer mistakes, and work smarter. It is no longer a buzzword but a tool that can take your practice to the next level.In this episode, I share simple ways you can start using AI today to improve your workflow, save time, and set your practice up for success.Key TakeawaysIntro (00:00)AI in everyday practice (00:34)Few people use AI on a daily basis (01:28)Use AI for tasks like content creation and communication (02:16)You must encourage your team to adopt AI (04:18)AI usage fun within a team (05:15) Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

What if I told you your front desk is quietly costing your practice $500K or more every year?In this Greatest Hits episode, I sat down with Brian Wright, founder of New Patient Group and WrightChat, who has helped some of the biggest names in orthodontics discover a surprising truth. Your greatest marketing investment isn't pay-per-click... It's your team.From missed calls to untrained staff, Brian breaks down exactly how these invisible gaps are silently draining your profits and how you can fix them.We talk about why experience beats advertising, how elite practices keep winning, and how to find those leaky buckets first before running expensive marketing campaigns.

When was the last time you did something that scared the living daylights out of you? I'm talking about something that pushed you so far out of your comfort zone that you were not even sure you'd succeed.If you're only focusing on the easy stuff, you're missing out on what truly changes you. It's not the things you're already good at that will take you to the next level. It's those audacious goals that scare the hell out of you.In today's episode, I'm encouraging you to take on something that you might fail at. Because it's in that process that you'll find growth.Find it and take it on. Listen to this episode to find out why you should make time for something that pushes you beyond your limits.Key TakeawaysIntro (00:00)What scares you but pushes you to grow? (00:35)Take on challenges with a high risk of failure (01:08)The comfort crisis: value in process over outcome (02:02)Doing things outside your comfort zone changes everything (03:12)Focus on personal growth, not just external success (04:38)Take on something you might fail at for the experience (05:06)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Tired of constantly feeling short-staffed in your orthodontic practice? In today's episode, I'm joined by Dr. Dino Watt, an expert consultant in the orthodontic world and a true advocate for getting your hiring process right.Dino's approach to hiring is anything but traditional, and as a practice owner, you need to hear this. He's not just about hiring fast; he's about hiring smart.He shares the keys to slowing down your hiring process, avoiding bad hires, and ultimately building a team that works with you, not against you.We chat about the struggles orthodontic practices face when it comes to hiring, because let's face it, finding quality employees today is harder than ever.Dino walks us through why the current hiring process is outdated and how small tweaks to your approach can make all the difference.You'll hear why slow and steady wins the race when it comes to hiring and why firing quickly is just as important.If you've been stuck in the hiring rut or dealing with turnover, you're going to want to listen to this one. It's packed with practical tips on finding the right fit for your practice, building a lasting team culture, and making sure your team is there for the long haul.Key TakeawaysIntro (00:00)Dino's relationship coaching background (00:49)Importance of balancing family and career (08:21)Resilience and self-sufficiency for kids (13:53)Effective hiring strategies (22:15)Dino's presentation at OP Summit 2025 (32:33)The value of doctor appreciation events (35:02)Additional Resources- Dr. Dino Watt's Consulting: Dino Watt Consulting- Dino Watt's Instagram: https://www.instagram.com/dinowatt/- Dino Watt's Facebook: https://www.facebook.com/dino.watt/- Dino Watt's Email: dino@dinowatt.com- One Minute Manager Book: One Minute Manager—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

I need to have a little heart-to-heart with you. I know you care about your team. I know you want them to feel appreciated. But that pizza party you threw? That gift card? That holiday spa day? Yeah… it might not be doing what you think it's doing.In this episode, I'm walking you through the biggest leadership blind spot I see: assuming everyone feels appreciated the same way.They don't.I'll show you how love languages can be the secret weapon for truly connecting with your team in a way that matters to them, not you.And I'm not talking about huge, expensive gestures. Sometimes a simple sentence or a short chat means more than any gift ever could.This is one of those episodes that could seriously change the culture of your practice. Simple concepts. Huge results.Press play and let's talk about how to finally show appreciation in a way that lands. Key TakeawaysIntro (00:00)Love languages in the workplace (00:37)Gift giving vs. acts of service (01:22)The downside of not learning love languages (02:48)Find out what your team really wants (03:53)Your team is worth it (05:08)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In this Greatest Hits Series episode, I chat with two of the sharpest orthodontic minds I know, Dr. Sean Holliday and Dr. Barry Glaser, to talk about aligners, efficiency, and tech in orthodontics.Sean runs a multi-location juggernaut in Hawaii. Barry's crushing it with a boutique-style practice in New York. Both have totally different models, but they've dialed in workflows that make remote monitoring sing.We dig into what's working, what's not, the most common mistakes (yeah, I've made some too), and how tech can help you see fewer patients per day while growing your practice.If you're struggling with finding good team members or just want a smarter way to scale… you've got to hear this.

Are you training leaders… or just promoting the least bad option?Let me hit you with something uncomfortable, but real. When someone leaves your practice, do you have the next leader ready? Or do you just look around, panic a little, and say, “Well... Joanne's not awful. Let's give her a shot.”In this episode, I'm bringing the heat on a big mistake I see way too often - reactive promotions. We talk a lot about growing our practices, but are we really growing our people?I break down how to know if someone's actually ready to step into leadership using the EOS method. This framework has changed how I hire, how I lead, and how my team performs.I also talk about building a “minor league system” inside your practice, how to support your team through personal challenges, and why skipping leadership development is costing you more than you think.Hit play and let's talk real leadership. Key TakeawaysIntro (00:00)Are you training leaders, or promoting the least bad option? (00:32)The EOS framework for hiring (01:25)Why some promotions fail (01:43)Minor league system in your office (04:46)Be your team's best part of the day (05:12)Growing your team beyond ortho (05:46)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

If you've been in orthodontics long enough, you've heard it all before. Promises of revolutionary gadgets that somehow never quite pan out. Maybe you even tried one or two of those technologies, only to be left disappointed or worse, skeptical of every new "innovation" that follows.So when I tell you I found something different, something so compelling I invested my own money, you know it's not a claim I make lightly.In this episode, I sit down with Mark Terrill, CEO of OrthodontiCell, to talk about a device that might actually redefine how we deliver orthodontic care. Mark's no stranger to med tech; he's led multiple startups, taken companies to IPO, and knows what it takes to bring a medical device from concept to clinic.The innovation? A bioelectric stimulation device designed to work with aligners or braces. But before you roll your eyes and think, “Not another gimmick,” hear me out. This is something I have personally used. And the technology itself is not new; it has been used for a long time in bone treatment procedures.The co-founder behind this concept is Dr. John Marchetto, a brilliant orthodontist with a long track record of clinical excellence. I've known John for years. He's smart, honest, and humble, and his cases are as good as they come. If he's behind something, I'm paying attention.We discuss science, business, investment, and how you can actually use this in your practice, and even how early investors and key opinion leaders can join this movement.

In this 5-Minute Friday, I'm giving you a simple, no-BS way to boost your case acceptance immediately.And no, it's not a new script, software, or gadget; it's doing less. That's right. Less talking, less explaining, less time in the room.The longer you're in that room, the lower your numbers go. Why? Because you're making it harder than it needs to be. Your job is to diagnose, not convince. That's what your TC is for, so trust them, get out of their way, and stop micromanaging.I'll walk you through exactly what to do the next time you step into a new patient consult. From how to enter the room, to how fast you should be out, to why this approach changes everything.You'll even get a little reality check about why you're not as important as you think, and why.Ready to make your life easier, increase case acceptance, and lower your stress? Hit play. Then go do it tomorrow and watch the results speak for themselves.Key TakeawaysIntro (00:00)The longer you're in the room, the lower the case acceptance (00:36)Trust your TC. Do not micromanage (01:19)Five minutes. That's all it should take (02:28)You're not as important as you think you are (03:42)Your job is just not to mess it up (04:42)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In this Greatest Hits Series episode, I sit down with Dr. Scott Law, co-founder of Smile Doctors and a respected thought leader in orthodontics, to talk about the human side of running a billion-dollar OSO.Scott is someone whose leadership and life philosophy have deeply shaped my own approach to business and team culture.He shares the real story behind Smile Doctors, born from humble conversations among peers trying to build something better.Scott opens up about risking his savings, building infrastructure from the ground up, and why equity in a company is about so much more than a payday.This episode has some good nuggets on leadership, the power of humility, and how Scott's vision continues to influence the ortho space.We also get personal, discussing how to make a generational impact as leaders, inside the office and out.Hit play and get inspired. Key TakeawaysIntro (00:00)Smile Doctors valuation (01:59)How Smile Doctors started (06:22)Doctors as the face of an OSO (16:01)Being open to learning and pivoting (20:18)Invest in the right people (23:03)The No.1 thing that determines success (26:23)You always need a mission (32:30)Empowering your team (35:34)How the concept of private equity works in an OSO (45:35)Why there's a timeline to equity in OSOs (52:04)Additional Resources- Smile Doctors: https://smiledoctors.com/- Dr. Scott Law's LinkedIn: https://www.linkedin.com/in/scott-law-63297272/- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Are you still stuck in the old ways of running your orthodontic practice? Let me tell you, you're losing money, and you don't even realize it.In today's episode, I tackle something that always blows my mind.Why are so many orthodontists still resisting the biggest opportunities to reduce stress, overhead, and make life easier?It's all about outsourcing and embracing technology. But somehow, so many of you still hold on to outdated practices and team drama.Change can be scary. But we've heard in this podcast of a practice that went from 15 team members to 3 and got more profitable.You're not sacrificing quality, and you're definitely not going to lose control of your practice. Once you embrace technology, everything changes.Hit play, and let's shake up the way you think about your practice.Key TakeawaysIntro (00:00)Why are many of you resistant to outsourcing? (00:50)Outsource 50% of your operations (01:21)The financial and operational benefits of outsourcing (02:18)Bob Skopek's success story (02:58)Addressing common concerns and misconceptions  (04:05)The role of technology in modern orthodontics (05:56)Embrace change (06:47)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

When you meet Dr. Alyssa Carter, you can't help but love her enthusiasm for life and her overwhelming positivity.Most of you have met her in CE courses, summits, and other orthodontic meets all over the country. How she manages to do all those CEs is just impressive. She is the most well-traveled orthodontist in North America.But it's not just the travel that sets Alyssa apart. Her commitment to constant learning, improving efficiency, and ensuring the best possible experience for her staff and patients is what really drives her success. No wonder her practice is thriving!In this fun and lively episode of our Greatest Hits Series, she talks about her small-town roots and how they have shaped her approach to orthodontics.Alyssa also shares insights about her latest venture, On Demand Orthodontist, an innovative project aimed at helping orthodontists save time and improve patient care by providing on-demand support with treatment planning and setup.Tune in to hear about Alyssa's approach to efficiency, mentorship, and positive mindset. Key TakeawaysIntro (00:00)Meet Dr. Alyssa Carter (00:30)Practicing in a small town (06:43)How Alyssa manages to do lots of CE (10:55)Why Alyssa prefers Spark aligners in her practice (19:20)Learn how outsourcing can transform your practice (23:32)Remote monitoring for practice efficiency (31:03)Changing treatment philosophies to drive efficiency (35:08) On Demand Orthodontist (38:26)Additional Resources-  How On Demand Orthodontist Works: https://www.ondemandorthodontist.com/- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

I'm done chasing after orthodontists. That might sound a bit harsh, but if you've ever tried organizing a big event, you'll get it.In this 5-Minute Friday, I'm pulling back the curtain on why the OP Summit is officially done.I will explain how attendance trends are shifting across the board, and why now is the perfect time to step away while we're still at the top.I get real about the frustrating reality of planning for a crowd that signs up but often doesn't follow through.But this episode isn't a goodbye. I've got six pages of ideas for a totally different kind of event starting in 2026.I also preview a new coaching program that's coming, built to help you develop the kind of business foundation that lets you grow confidently and lead your practice like a pro.

In this episode, I sit down with Dan Davis, Managing Partner at the Thurston Group—a boutique private equity firm specializing in healthcare. Dan shares his interesting journey from Marine Corps infantry officer to finance leader and reveals how private equity can work for healthcare providers like us.We get into the nuts and bolts of private equity - how it works, why it often beats traditional investing, and what makes healthcare such a resilient and lucrative sector.Dan also addresses common myths about private equity and how his firm focuses on maintaining strong culture and clinical autonomy in its investments.If you've ever felt overwhelmed by misinformation about private equity, this is your episode. Dan explains clearly how it works and why it should be the next step in your financial journey.

I've got some big news.After eight amazing years of creating an event that, without a doubt, changed the orthodontic meeting space, I've made the decision to call it a wrap.The 2025 Orthopreneurs Summit will be the final one.When I started the OP Summit, I wanted to create an experience that was different from all the other meetings. A place where innovation thrived, and a place where people connected and left with an edge. A place where no one felt all alone.And now, as we approach the last Summit, I'm proud to say we've done just that.In this episode, I reflect on the OP Summit's journey, why it's time to end it while it's still at its peak, and how the lessons learned will lead to something new in the future.But before we wrap things up, we've got one last epic gathering in Vegas, with amazing speakers, four tracks for clinical and management insights, and everything you need to thrive both professionally and personally.This is your final opportunity to be a part of what I truly believe is the best orthodontic event. Trust me, you won't want to miss this one! Key TakeawaysIntro (00:00)How the idea for the Summit started at MKS (00:36)Goal: no one should feel alone at a meeting (01:06)Innovations introduced at the Summit (02:05)Why it's better to end on a high note (02:45)Plans for something new in 2026 (03:47)Sign up for the last Summit (04:43)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Scaling your orthodontic practice doesn't have to mean scaling your stress. Discover how a Stanley Cup champion turned business strategist helps orthodontists grow their practices in a sustainable, low-stress way.In this episode, Joe DiPenta, former NHL champion and EOS implementer, joins me to explain the power of the Entrepreneurial Operating System (EOS).Joe shares his journey from aspiring orthodontist to Stanley Cup champion and now business coach, helping organizations scale with simplicity and structure.You'll learn how EOS empowers leadership teams, builds accountability, and creates a clear path toward growth without the founder having to micromanage every detail.We also discuss how EOS transforms practices into well-oiled machines, whether you're aiming for a $5 million practice or seeking more time off.Joe also reveals leadership tips from the NHL, the importance of culture and team alignment, and why hiring for core values is non-negotiable.Tune in now and learn how EOS can be the game-changer you've been searching for.Key TakeawaysIntro (00:00)Meet Joe DiPenta (00:49)Joe's journey from NHL champion to EOS implementer (02:27)How EOS helps practices grow without added stress (06:31)Defining “rocks” for 90-day business goals (10:37)Setting a clear vision for scaling practices (13:02)Empowering leadership teams, not micromanaging (16:09)NHL leadership lessons applied to business (21:55)Right person, right seat: hiring for culture and role fit (29:33)Why self-implementing EOS often fails (36:43)Personal story: Joe's first hockey fight and leadership (44:01)Additional Resources-  Certified EOS Implementer® at EOS Worldwide STANLEY CUP CHAMPION 2007 https://www.eosworldwide.com/joe-dipenta ­- Traction by Gino Wickman – https://www.eosworldwide.com/traction- Joe DiPenta's LinkedIn – https://www.linkedin.com/in/joe-dipenta/- Joe DiPenta's email - joe.dipenta@eosworldwide.com- EOS Worldwide – https://www.eosworldwide.com—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Fresh off the Smile Doctors Annual Doctor Meeting, I had to share what I've been hearing and what the facts actually say.There's a lot of noise out there about OSOs being unsustainable. You've probably heard it too: “It's all going to collapse once the equity turns happen and the doctors retire.”Well, that's just not true, and in this 5-minute Friday, I'm telling you why.7 out of the 10 top-performing practices in the Smile Doctors network are associate-run. Not only are these organizations more stable than critics claim, but many of us, including myself, have no plans to retire anytime soon. Why? Because we still love what we do.I also talk about the emotional versus factual divide in these conversations and share why so many people are misled by loud voices with hidden agendas. If you want to better understand the landscape, you need to hear this.

What do luxury hotels and orthodontic practices have in common? Turns out that we share a lot.I'm joined by Zachary Lapidus, Vice President of Luxury Hotel Operations at Caesars Palace in Las Vegas. This is the venue of the last ever OP Summit later this year.Zach and his team know a thing or two about delivering unforgettable experiences, and he's here to share some incredible lessons from the hospitality world that we can all apply to our orthodontic practice.We chat about the staffing challenges that are affecting both our industries and how Caesars Palace has overcome these hurdles by focusing on hiring the right people.They also create a positive team culture and appreciate each employee as they'd like to be appreciated.Creating memorable experiences isn't just for high-end hotels. It's something we can all incorporate into our practices. There's so much to learn here.And of course, we take a sneak peek into the upcoming OP Summit at Caesars Palace this September. If you're attending, you're in for an unforgettable time! Listen in!Key TakeawaysIntro (00:00)Meet Zachary Lapidus, VP of Luxury Hotel Operations at Caesars Palace (00:41)Caesars Palace's 60-year history (02:08)Room options at Caesars Palace for Summit attendees (03:52)Staffing challenges and solutions in the hospitality industry (07:01)Making employees feel appreciated and part of a family (10:02)Tips on handling emotional clients (11:21)Turning conflicts into opportunities for exceptional customer service (12:34)Additional Resources-  New and Noteworthy Caesars Palace Offers https://docs.google.com/document/d/1uhyudpNaMGKKk7OxG-opDfQMPtdibN2Z/edit?usp=sharing&ouid=107188788794295231890&rtpof=true&sd=true- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In this 5-Minute Friday episode, I'm going to challenge the way you think about retirement. I've read hundreds of books, spoken with countless professionals, and I've come to one clear conclusion: too many of us are aiming way too low when it comes to building wealth for the future.I'll walk you through how I've structured my own financial world, not just with stocks and bonds but with commercial real estate, private equity, and one of my favorite vehicles: equity inside private equity-backed OSOs like Smile Doctors.I'm not a financial advisor, but I am someone who's done the math and seen real returns. I'm talking 20%, 30%, even 40% annual returns.We'll also talk about why many orthodontists leave millions on the table by not exploring these paths. If you want to know how to make your money work harder without waiting 40 years to get there, this episode is for you.Click play, and let's get real about what it takes to retire wealthy. Key TakeawaysIntro (00:00)Retirement planning has three outcomes (00:44)Shockingly low return expectations (02:02)Power of compounding at different return rates (03:34)Commercial real estate returns example (06:27)OSO equity growth potential (07:27)Other routes toward retirement (09:14)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

This rerun episode from our Greatest Hits series is all about the exciting field of longevity and biohacking. These areas are often beyond the scope of standard modern medicine for the general population but hold immense potential for those who can access them.Dr. Jeffrey Galvin from the Vitality Medical Wellness Institute joined us to share some health information you've probably never heard of before. With board certifications in Emergency Medicine and Obesity Medicine, and experience as a former Emergency Physician in the United States Air Force, Dr. Galvin founded his institute out of a desire to move beyond symptom management and address the root causes of illness, focusing on proactive prevention.He unveils the innovative work being done at the Vitality Wellness Institute and shares practical lifestyle adjustments that can significantly impact your longevity. He astutely points out that while conventional medicine aims to bring you to the average, true health optimization involves pushing beyond that.Don't miss this rerun episode to get a sneak peek into the fascinating world of longevity and how you can take proactive steps toward a healthier future!Key TakeawaysIntro (00:00)Meet Dr. Jeffrey Galvin (02:46)The dirty little secret in modern medicine (06:37)How simple lifestyle changes make all the difference (16:45)The markers of metabolic syndrome (29:02)Tools at our disposal to help with metabolic syndrome (35:45)The 5 pillars of health (39:55)The difference between normal and optimal hormone levels (41:43)Testosterone effects on both men and women (49:55)Rapamycin for longevity enhancement (1:00:51)The burgeoning world of longevity health and biohacking (1:09:07)Additional Resources- Dr. Galvin's email: drgalvin@vitalitymwi.com-  Vitality Medical Wellness Institute: https://www.vitalitymwi.com/-  A Longevity Masterclass: Emerging Science & Timeless Wisdom of Healthy Aging | Rich Roll Podcast: https://www.youtube.com/watch?v=pxEnH00YcGY—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

You think your practice is crushing it? Cool. But you might be slowly coasting into extinction without even realizing it.I've seen too many orthodontists who built successful practices only to let them slide into irrelevance because they stopped pushing. They stopped learning. They got comfortable. And now they're watching what they worked so hard for slowly lose value.If you're riding high on a killer practice but haven't attended a meeting, read a book, or implemented a new idea in months - this message is for you.I'm here to remind you that you have to keep showing up, keep learning, and keep pushing.So, are you riding your stallion into extinction, or are you building the life and practice you actually want? Tune in to find out!Key TakeawaysIntro (00:00)You're riding your stallion into extinction (00:47)Don't take your foot off the gas (02:39)Your practice is your child. Raise it right (04:32)Rick Pitino's 10 steps – do it all again (05:30)Reignite your drive (06:20)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

When starting a private orthodontic practice during a global pandemic, most people would play it safe. But not Dr. Ashley Kisling. In this Greatest Hits Series episode, she shares how she launched her San Clemente-based startup during COVID-19 without a clear marketing strategy.The thought of spending hours on social media to grow her patient base felt overwhelming. She nonetheless opened social media accounts, as businesses usually do.It didn't take long for her to start seeing the power of TikTok for orthodontic marketing.In just one year, Ashley took her practice from zero to 7 figures in revenue using TikTok. But she wasn't just posting dance moves or trending videos. She focused on one thing: education.Ashley's TikTok isn't filled with gimmicks or viral challenges. It's packed with bite-sized, informative content that educates parents and kids about orthodontic treatments. And it worked big time for her.She breaks it all down and explains how she used TikTok to attract new patients and build a loyal community.Listen now and learn how you can leverage the same strategy to grow your practice. Key TakeawaysIntroduction (00:00)How Dr. Ashley Kisling got into Ortho (00:38)Launching an Ortho startup at the height of COVID-19 (04:57)Growing a brand-new practice to 7 figures in one year (11:27)How to use TikTok in your Ortho Practice (16:06)Working with influencers in your local community (23:20)Social media best practices (27:46)Getting your patients to sign a photo release for social media (32:56)Creating good hooks for TikTok (34:21)Why it pays to be authentic in social media (40:17)Additional Resources- Dr. Ashley's TikTok: https://www.tiktok.com/@socopdo- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Today's 5-Minute Friday is all about a topic that's bound to get people talking: private equity. I know it stirs up strong opinions, but stick with me. I am giving the reasons why now could be a really interesting time to at least take a look at what private equity-backed OSOs have to offer.I've seen a lot of deals, had boots-on-the-ground experience with Smile Doctors, and watched the five-year investment clock tick away. We're getting close to another cycle, and if you're paying attention, you'll see why that matters.Even if you're not thinking of selling, there's no harm in getting an offer. You might be surprised what your practice is worth.Beyond the money, there's serious value in the support, the systems, and the freedom that comes with handing off the stuff you hate doing. HR, marketing, bills... all gone.I'm not here to sell you; I just want to make sure you're thinking with facts, not fear.

In this episode of the Greatest Hits Series, I welcomed back the legendary Dr. Ron Roncone to discuss the art and science of creating an ultra-efficient orthodontic practice.Dr. Roncone walks through the origin and evolution of his JSOP (Just Short Of Perfect) system, detailing how he dramatically cut down on appointments, increased production per team member, and maintained clinical excellence.He combined a powerful blend of strategic scheduling, consistent clinical protocols, and staff accountability. He shares specifics that brought remarkable results, including reduced emergencies and improved case acceptance.We also talked about the deep importance of verbal skills in case acceptance and why many orthodontists end up retreating cases due to poor foundational decisions.The episode is a masterclass in orthodontic thinking and systems for any orthodontist looking to run their practice better from someone who has done it all. Tune in! Key TakeawaysIntroduction (00:00)The strive for efficiency in orthodontics (02:03)Reduce appointments and eliminate emergencies (07:29)$600,000 production per team member (10:48)Smart scheduling strategies (21:01)Occlusion and treatment philosophy (35:56)The cost of ignoring basic occlusal principles (41:46)Continuing education in orthodontics (49:18)Additional Resources- Dr. Ron Roncone's Course: The Just Short Of Perfect (JSOP)- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

This episode might ruffle some feathers, and I'm totally okay with that because sometimes you need a little disruption to shake things loose.I'm diving into something I taught before - how to actually live your best life. It's a simple but powerful four-quadrant framework that'll help you figure out where your time and energy should go.You should be living in the box where you're doing stuff you love, and you're great at. But most of you are stuck in boxes full of things you can do but don't enjoy and it's draining the life out of you.I also dig into the “Cross of Life”—balancing family, health, work, and belief. If you get yourself out of balance, you're going to crash. And listen, stop defining yourself as just an orthodontist. That's not your legacy or why you're here.Listen in to this 5-minute Friday to hear more about living your best life.  Key TakeawaysIntroduction (00:00)Life is engineered, not accidental (00:47)Introducing the “proof box” framework (01:36)Balance the four corners of the “cross of life” (05:04)Don't define yourself by your profession (07:48)Change lives, not just smiles (10:32)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

What does it take to build and run a billion-dollar orthodontic empire? Jay Hedrick - CEO of Smile Doctors, knows the answer firsthand.I had the honor of having a conversation with Jay, an experienced executive with a wealth of experience in private equity-backed companies. He sheds light on what it's like running a multi-billion-dollar orthodontic organization and the day in the life of a CEO.Among many other interesting insights, Jay dispels the myth that corporate orthodontics is focused solely on profits. Smile Doctors prioritizes creating value for patients and doctors alike to ensure a win-win scenario for all stakeholders.This episode provides a behind-the-scenes peek into private equity in our profession, equity opportunities, and what drives a successful OSO.Key TakeawaysIntroduction (00:00)Jay Hedrick's background and career journey (00:52)Day-to-Day Life of a CEO (12:13)Private Equity and its Role in Smile Doctors (14:44)Equity and value creation in Smile Doctors (20:53)Joint venture model and its benefits (26:36)Bolt-On and De Novo strategies (30:13)Cultural alignment and patient care in OSO/DSOs (32:51)Advice for orthodontists joining OSOs or DSOs (35:21)Additional Resources- Smile Doctors: https://smiledoctors.com/—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Are you thinking about hiring an associate? You might want to rethink that decision.Last week, I talked about opening a satellite and why it might be your biggest mistake and in this episode, I'm breaking down why bringing an associate into your orthodontic practice might be another big mistake you can make.I've received countless messages from people who think hiring an associate will automatically reduce their working hours or increase their revenue.The reality is that bringing on an associate often means more work (not less), at least for the first year or two. It can be an uphill battle, especially if you don't have the right systems in place.I will explain the core reasons why associateships often fail, from the mismatch of expectations to the financial realities that many don't realize.You can't just hire someone and expect them to grow your practice automatically. Most associates don't make the kind of impact you expect, even if you give them all the resources they need.Focusing on your existing practice, maximizing efficiency, and even raising your fees could be the better approach. By doing this, you'll have a more profitable and less stressful practice without the added complications an associate can bring. Tune in to hear more!  Key TakeawaysIntroduction (00:00)The truth about associates and work-life balance (00:52)Why associates rarely increase practice profitability (01:35)How raising fees might be the answer to growth (04:16)Satellite offices and associates dont work out as people think (07:31)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

You might be losing as much as half a million dollars on unanswered calls. That's right.In this Greatest Hits Series episode, I sat down with Scott Hansen - cofounder of OrthoChats and now LeadSigma, who shared ways why your practice may be bleeding revenue without even realizing it.Scott has built and sold tech that revolutionized patient communication. Now, he's tackling the next big bottleneck: converting leads. His new company, LeadSigma, focuses on automating and improving how orthodontic offices respond to inquiries - using smart systems and cutting-edge AI.We unpack Scott's five-step framework that tripled his practice, how missed calls cost you hundreds of thousands, and why the orthodontic industry can learn from the hyper-responsive world of home services. Scott also shares the next frontier in AI and what it will mean for your front desk team and new patient scheduling.If you are looking for ways to scale your practice efficiently, this is the episode for you.

I want to talk about something I see way too often. Orthodontists itching to open a satellite location. On the surface, it feels like a good move. More locations = more patients = more money. But it's not that simple.I've been in those shoes. I've had the conversations. I've made the spreadsheets. And I've also seen what really happens when you try to split your time, energy, and team across two locations. It's not usually a fairytale ending.In this 5-minute Friday episode, I break down why I believe most satellite practices are a mistake, and why you're probably better off growing your current practice instead of chasing growth somewhere else.I'll show you how doubling down where you are can be the smarter, more profitable move.Hit play now and let's talk about smarter ways to grow. Key TakeawaysIntroduction (00:00)Is opening a satellite practice a risky move? (00:47)The operational and staffing complications (02:02)Scaling an existing practice vs. opening a new one (03:27)The second biggest mistake orthodontists make (04:13)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

I'm going to be straight with you, some of you are making a massive mistake, and it's driving me crazy. I keep hearing, “I'm having a down year, I can't afford CE.” That's complete BS. You can't afford NOT to invest in yourself.Even the most successful orthodontists still invest heavily in learning and those struggling should be increasing their educational spending, not cutting it.Skipping CE because ‘money's tight,' is just lying to yourself… you're sabotaging your practice, your family, and your future.If you're having a tough year, THAT is exactly why you need to double down on learning. You have patients counting on you, a family depending on you, and no one else is going to fix this for you but YOU.In this 5-Minute Friday, I'm giving you a little tough love, because someone needs to say it.If you're stuck, it's time to shake things up, and the best way to do that? Get to a course. Go to a meeting. Hire a coach. Do something different.No orthodontist should ever be in a position where they can't afford to invest in their own success.Listen now, and let's get to work.

Have you ever wondered what running an orthodontic practice and Disney World have in common? Dr. Jason Kaplan shares how the legendary customer experience principles from Disney can enhance orthodontic care, improve patient interactions, and create a standout practice.Dr. Kaplan also shares his personal experience with Smile Doctors, debunking common myths about OSOs and DSOs, and discussing the benefits he's seen in his practice.Beyond the business side, he explores the importance of financial wisdom, why you should give to your family while they need it, and the joy of spending on experiences rather than just accumulating wealth.We also talk about gratitude, fitness, and how taking care of yourself first leads to success in all aspects of life. If you're looking for ways to level up your practice and your mindset, this is a must-listen!

For years, I've been teaching orthodontists about case acceptance, and I can tell you one thing with certainty: trust alone won't get patients to say yes anymore. Gone are the days when simply being a doctor was enough to get patients to start treatment.So, what's the missing piece? You need a closer. Whether it's you or your treatment coordinator, someone in your practice must have the skills to turn interest into commitment. Sales isn't a dirty word but an essential skill to grow your practice and help patients. A soft, ethical sales approach is what separates thriving practices from those struggling with low acceptance rates.In this episode, I break down how to create a high-converting patient experience, how to assess your team's sales ability, and why recording and reviewing your case presentations can transform your acceptance rates. If your practice is bringing in leads but not converting them, you can't afford to miss this.

Most ortho practices are stuck posting the same boring content - braces debonds, generic team photos, and outdated trends. But you could actually engage your audience, grow your brand, and bring in new patients using your social media.In this episode, I sit down with Brooke Bruneman, a former dental assistant turned dental student who still remotely manages social media for our practice. She shares the insider strategies that make orthodontic content go viral, including how to spot trends, use TikTok duets and stitches, and create videos that actually get shared.Brooke's insights are packed with actionable tips that any orthodontist can implement immediately to stand out in a crowded digital space. If you've struggled to get traction on Instagram or TikTok, this episode is a must-listen.Hit play now and improve your practice's social media game! Key TakeawaysMeet Brooke Bruneman (00:32)Lessons from Disney to Ortho (07:19)Do not hire solely for skills (11:46)How Brooke manages our social media while at school (16:15)Trends and social content creation strategies (22:06)Social media management tips for an ortho practice (29:40) Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

There's this myth in orthodontics that you need to limit your patient load to maintain quality, reduce stress, and run a low-overhead practice. I'm here to tell you that's not true.The old-school approach of running a low-volume, high-fee orthodontic practice is outdated.With the right technology, smart outsourcing, and effective management, you can see 60-70 patients a day, avoid burnout, and still provide top-notch care.I've built a $3 million/year practice working 3 days a week, and I want to show you how you can do it. It's about working smarter, leading better, and not buying into any limitations other people try to sell you.Some of the best in our field have built high-revenue, low-overhead practices using this approach, and there's no reason you should not do it. Tune in to this 5-minute Friday episode to hear more! Key TakeawaysIntroduction (00:00)Dispelling myths about low-volume practices (00:45)Leveraging technology and outsourcing (02:18)70 patients a day practice with low stress (02:39)Achieving $3 million a year on three days a week (02:54)Refine your management and leadership skills (04:03)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Every once in a while, you travel to a place that completely blows your mind. That's what recently happened to me and my family when we went to Japan.I thought I knew what to expect: polite people, cool architecture, good food. But Japan exceeded every expectation I had. It was something out of a dream.In this episode, I'm talking with Mac from Maction Planet, the tour guide who made our trip special. He is originally from the UK but has lived in Japan for over 20 years. He first came here for the Soccer World Cup and fell in love with the country.Mac is not your typical guide, he's got this insane passion for Japan and knows how to craft an experience that feels personal and unforgettable.We cover everything from Japan's safety and civility to its awe-inspiring food scene. I'm talking tiny restaurants where chefs treat cooking like fine art, with no tipping culture and some of the best craftsmanship I've ever seen.We also discuss what makes Japan so clean and organized, the mesmerizing fusion of Shintoism and Buddhism, and yes... the tea ceremony that changed my entire outlook on life.If you have never been to Japan or are thinking about going, you don't want to miss this one. I'm definitely going back!Hit play now.Key TakeawaysIntroduction (00:00)East vs. West Japan cultural divide explained (02:28)My first impressions of Japan's uniqueness (03:15)Mac Salman's background (05:51)Tokyo's safety and efficiency (13:12)Niche restaurants: 12 seats, owner-chefs, no tipping (20:08)Craftsmanship in food vs. Western “art” norms (24:16)Japan's shame-based culture and public apologies (32:32)Blending Shinto and Buddhist traditions seamlessly (43:07)Tea ceremony in a private home: “magical” experience (57:18)Travel tips: Avoid summer, embrace February (1:03:46)Additional Resources- Maction Planet Website: https://mactionplanet.com/- Maction Planet IG: https://www.instagram.com/mactionplanet/?hl=en—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Understanding the difference between mentors, coaches, and consultants is key for anyone looking to advance their career or business. These roles offer distinct types of support, and choosing the right one will greatly impact your success.In this episode, I break down what each one actually does and how picking the right one (or all three) could change your career forever.Over my 30+ years running ortho and dental practices, coaching teams, and building businesses, I've spent roughly $500,000 on coaches and consultants. It's safe to say my return on investment has been several million so far in my career.You'll hear real-world examples of how a coach can revolutionize your mindset, why mentors offer invaluable advice (but limited hands-on help), and how consultants solve targeted challenges.Don't guess your way to growth. Hit play and learn more about investing in yourself for success. Key TakeawaysIntroduction (00:00)Mentors: Free advice, no implementation (01:45)Coaches: High ROI via mindset shifts (03:12)Example: How a $60K coaching program generated millions (03:59)Consultants: Solve niche problems (06:55)How your career stage determines what to choose (09:25)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Running a practice comes with its challenges, especially when it comes to efficiency and costs.One of the areas where we can be more efficient and save costs is by directly printing aligners in our offices.In this episode, I sit down with Mark Bacino from Voxel Dental and Nate Hudson from Renew Digital. Mark dives into how Voxel's partnership with Lux Creo is changing the game with direct-print aligners. No more models, no more thermoforming. You can print a full set of aligners in about two hours; how cool is that?Nate gives us the lowdown on CBCT tech and why certified pre-owned CBCTs are becoming a smarter investment than new 2D systems. We also chat about how these digital advancements help orthodontists offer faster, more efficient treatments, including same-day sleep appliances.If you are looking for ways to streamline your workflow and cut costs without sacrificing quality, this is the episode you don't want to miss.Go ahead - hit that play button. You'll thank me later!Key TakeawaysIntroduction (00:00)Meet Mark Bacino (02:36)Meet Nate Hudson (03:42)Overview of Voxel Dental's direct-print aligner technology  (11:11)Cost and efficiency improvements with Lux Creo systems (16:30)The role of CBCT in modern orthodontics (23:15)Consultative approach to selecting digital solutions (35:01)Cross-specialty opportunities with EMA sleep appliances (39:26)Contact information for Voxel and Renew (40:19)Additional ResourcesContact Nathan HudsonPhone Number:  404-418-8753 Email: nathan@renewdigital.comContact  Mark BacinoPhone Number:  469-525-0791 Email: mark@voxeldental.com----Voxel Dental – Technologies for digital orthodontic solutionsRenew Digital – Certified pre-owned CBCT and other digital solutionsLux Creo – Dental 3D printing technology—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Is your practice truly where you want it to be? Be honest with yourself. If you've been listening for a while, you know I don't sugarcoat things. Today, I'm getting real about why your practice might not be hitting the numbers you want and what you can do about it.If your practice isn't where you want it to be, it's not because of the economy, your competition, or bad luck. It is because you're not investing enough time and money into the one thing that can change everything.Whether through coaching, courses, or attending events like the OP Summit, the ROI on investing in yourself is massive.If you're not spending the time and money on yourself and your practice, how can you expect things to improve?Tune in to this episode, and let's get real about what it takes to succeed.Key TakeawaysIntroduction (00:00)Orthodontic practice growth and challenges (00:41)Controllable factors in practice growth (01:38)The role of coaches and consultants (02:57)Investing in personal and practice development (05:56)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

For most of us, life can feel like a never-ending juggling act. Between work, family, and the chaos of everyday life, it's easy to feel like you're hanging on by a thread. In this episode, I welcome Amanda Gore, a motivational speaker and expert in emotional intelligence, communication, and wellness. For over 38 years, Amanda has helped individuals and organizations deal with stress and burnout and improve their emotional well-being.She graciously shares her knowledge of the importance of emotional intelligence, self-awareness, and connection in today's world.She also reveals some great techniques to manage stress, stay present, and build stronger relationships both at work and at home.The conversation also covers generational differences in the workplace, the role of non-verbal communication, and unique stress-relief techniques like the "Trouble Tree" and face planting in ice water. Amanda also explains how our emotional states can influence those around us, especially as leaders in our practices.Click to listen to this episode with Amanda Gore for tips to lead a more balanced and fulfilling life.Key TakeawaysIntroduction (00:00)Amanda's journey and career evolution (00:47)The importance of emotional intelligence and communication (10:02)Strategies for managing stress and burnout (17:26)Faceplanting in ice-cold water for stress relief (33:36)Balancing personal and professional life (37:06)The role of social media and the comparison trap (44:14)Final thoughts (48:10)Additional ResourcesAmanda Gore's Website: Amanda Gore YouTube at Amanda Gore TV: @amandagoretv—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Are your clinical photos secretly costing you case acceptance and patient trust?You might not realize it, but blurry, mediocre images could be leaving thousands of dollars on the table.In this 5-minute Friday episode, I'm breaking down why exceptional clinical photography is a non-negotiable for your practice. For over 20 years, I've taught orthodontists worldwide how clinical photography boosts patient trust and case acceptance rates.I'll also give a glimpse of the course I created through Orthopreneurs University, designed to train your team (so you don't have to!) and ensure they know exactly how to get the images you need for success.Tune in to increase your case acceptance, elevate patient care, and make photography a powerhouse tool in your practice. Let's stop leaving money on the table and turn consultations into 90% case acceptance.Key TakeawaysIntroduction (00:00)Importance of clinical photography in orthodontics (00:34)Digital co-diagnosis and its impact on your practice (01:22)Financial implications of improving case acceptance (02:23)Training teams in clinical photography through OrthoPreneurs University (03:01)ROI potential from exceptional clinical photography (04:29)Additional Resources- Exceptional Clinical Photography Course Part 1: https://web.orthopreneurs.com/exceptional-clinical-photography-made-easy-details- Exceptional Clinical Photography Course Part 2: https://web.orthopreneurs.com/opu-exceptional-clinical-photography-made-easy-part-2-details- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Have you had a patient walk into your office nervous and dreading orthodontic treatment?In the minds of some of our patients, pain and orthodontics often go hand-in-hand, whether it's from braces, aligners, or other treatment modalities.It's up to us to change that and reassure our patients of a painless experience. That's why I'm excited to share a solution that's not just innovative but genuinely transformative for both your practice and your patients—the Synapse Pen, also known as the Dental Pain Eraser.I had the privilege of sitting down with the brilliant mind behind this tool, Dr. Cosmo Haralambidis, to have an in-depth discussion on the science behind the workings of this tool and the business case for its adoption.After our conversation, I'm convinced that every orthodontist needs to know about this device.So listen in and learn how this non-pharmacologic, FDA-approved device works to block pain signals effectively and how it can enhance patient satisfaction in your practice.Key TakeawaysIntroduction and welcome to Dr. Cosmo (00:00)Dr. Cosmo's background and training (02:02)Development of Synapse and addressing dental phobia (03:40)Applications of the Synapse Pen (06:21)Detailed applications and usage (08:57)Patient use and pricing (14:10)Science Behind the Synapse Pen (18:52)Clinical studies and validation (22:12)Conclusion and special offer (24:10)Additional Resources- Learn more about the Dental Pain EraserSpecial Offer for the Dental Pain Eraser: https://dentalpaineraser.com/business-card-op/Facebook: https://www.facebook.com/dentalpaineraser/Instagram: https://www.instagram.com/dental.pain.eraser/LinkedIn: https://www.linkedin.com/company/synapse-dental-llc/Vimeo: https://vimeo.com/dentalpaineraserYouTube: https://www.youtube.com/channel/UC-Lr7q3YNcBI25LDrCCCthA—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

As an orthodontist, you're incredibly busy. You're focused on providing the best possible care to your patients, and the last thing you want to worry about is your taxes.If you're working hard to make money, you owe it to yourself to work just as hard to keep it. That's why I believe the right CPA can make a big difference in your bottom line.It's about tapping into every legal tax strategy available. I'm talking about R&D tax credits, economic opportunity zones, conservation easements, and more.In this week's 5-minute Friday, I'm sharing some key things to look for in a CPA to ensure you're keeping more of the money you earn. Listen in!Key TakeawaysIntroduction (00:00) Importance of financial planning and CPAs (00:34)Qualities of a great CPA (02:18)Confidence and expertise in tax planning (04:15)The role of CPAs in tax strategy (05:39)Seek better financial advice (06:10)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In this episode, I chat with Dr. Steven Semaan, an Australian orthodontist who runs a practice that's 99% aligner-based.He shares how he transitioned into a full aligner model in a country where aligner adoption is still relatively low. Steven also shares the tools he uses, like dental monitoring and remote response, to run his practice more efficiently and create more time for himself and his patients.At one point, he got an award for being the #1 doctor in the world using dental monitoring.Not only that, but Steven is the mastermind behind iChew®, an innovative aligner accessory that patients absolutely love. It solves a lot of the issues with traditional chewies, and his patients can't stop asking for more!If you have issues with aligner patient compliance or scaling your practice efficiently, Steven drops some golden nuggets you don't want to miss.Ready to rethink how you run your practice and get inspired to innovate? Click play, and let's go!Key TakeawaysIntroduction (00:00) Dr. Steven Semaan's background and early career (00:58)Transition to orthodontics and early adoption of aligners (07:51)Transitioning to aligner-based practice (14:36)Embracing dental monitoring and remote response (21:15)Using AI tools like ChatGPT in daily workflows (28:38)Addressing compliance in aligner treatments (36:43)Importance of delegation in practice management (39:35)iChew® and its benefits (45:54)Additional Resources- Order The iChew®: https://www.chewly.com.au/- Remote Response: https://www.remoteresponse.com/—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

I see it all the time - practices that think they're doing great but are actually full of hidden inefficiencies. We're talking response times that are way too long, systems that aren't as tight as you think, and a reliance on amazing staff that might actually be holding you back.I share real-life examples of orthodontists who swore their practices were running perfectly—until the data told a different story.I'll show you how metrics like response times can uncover the flaws you don't even know are there.I will also tell you what you need to do for superior results and greater accountability.

Let me start by saying this: some conversations stick with you long after they're over. My chat with Dr. Nicole Wax was one of those conversations. You know, the kind—where you walk away inspired. Nicole has that effect on people.She's not just an orthodontist and a leader; she's one of the most grounded and intentional people I've had the privilege of knowing.Growing up as an underdog, with nothing handed to her. No family role models in dentistry, business, or leadership, she had to figure it all out on her own.But her underdog status became her fuel. She didn't just claw her way up for personal success; she's made it her mission to help others reach their full potential, too. That's her “why”—lifting others, whether they're patients, team members, or peers.If there's one thing Nicole excels at, it's leadership. But she's the first to admit she didn't always get it right. She has some innovative leadership strategies, including her successful "pow-wow" meeting approach that changed her team's engagement and problem-solving abilities. She shares practical techniques for empowering staff and creating a more collaborative practice environment.Beyond practice management, Dr. Wax discusses the huge impact of therapy, coaching, and self-discovery on both professional success and personal fulfillment. Her candid insights about finding contentment while maintaining ambition provide a fresh perspective on work-life balance.If you're looking to transform your leadership style while finding greater satisfaction in both your practice and personal life, this episode is a must-listen.Key TakeawaysIntroduction (00:00) Dr. Wax's problem-solving approach (01:11)Dr. Wax's career journey and early aspirations (04:57)Building and growing practices (07:37)The role of therapy and coaching (10:52)Leadership and team dynamics (16:56)Finding contentment and purpose (32:11)The importance of gratitude and positive attitude (45:27)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs