If you're a healthcare provider, and own your own practice, then like it or not, you're an entrepreneur. Life isn't as easy as just doing the whole healthcare thing, you've got to market, lead, hire, fire, pay bills and on and on and on. This podcast is meant to help you see things from the entrepreneurial side so you can make a better living with lower stress while still helping your patients. Practicing since 1992, Dr. Glenn Krieger has a ton of formal business training as well as time "in the trenches", so he knows what you're going through.Take a listen and help yourself and your practice today.
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Listeners of The OrthoPreneurs Podcast with Dr. Glenn Krieger that love the show mention:In this Five Minute Friday, I'm speaking directly to every orthodontist who feels stuck — at $2M in production when you're aiming for $3M, plateaued after years of growth, or feeling like your practice has lost momentum. Whether you're an associate, a solo owner, or partnered with an OSO/DSO, this episode will show you why the difference between stagnation and explosive growth often comes down to how you show up every single day.I break down the critical differences between a worker's mentality and an owner's mentality, share real-world examples from my own practice, and give you actionable steps to start thinking like an owner right now. If you apply this shift — even imperfectly — your production, culture, and leadership capacity can go through the ceiling.QUOTES“Are you looking to milk the system for everything it's worth — or are you looking to really add to the system and grow it?” — Dr. Glenn Krieger“That's one piece of advice that if you take to heart and treat every single day in your practice, watch what happens. Watch your practice go through the ceiling.” — Dr. Glenn KriegerKey TakeawaysIntro: Owner vs. worker mindset explained (00:00)The telltale signs of a worker's mentality (01:20)How adopting an owner's mindset builds equity and leadership (02:45)Real-life examples: showing up sick, picking up paper, and leading by example (04:15)The path from plateau to growth by thinking like an owner (05:00)Preview of my upcoming coaching program and how it's different (06:15)Additional Resources I've seen firsthand how adopting an owner's mentality can take a plateaued practice and catapult it to new levels of production, culture, and profitability.That's exactly why I'm launching my one-on-one coaching program — designed to help orthodontists and their teams implement the same strategies that built my practice. If you're ready to think and act like an owner, DM me on Facebook or reach out directly. By the time it launches at the end of 2025, spots will be limited — and if it doesn't make you 5x your investment in the first year, I'll give every penny back.Register for Ortho Vanguard: https://www.opvanguard.com - For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What if I told you your front desk could be replaced—by someone halfway around the world, who does it better, faster, and never calls in sick?That's not just a bold claim. It's the new normal for hundreds of practices working with JW Oliver and his global team at ZimWorx and SupportDDS. In this episode, JW returns to the podcast to share the real story behind building a team of 1,600+ remote professionals serving over 3,000 dental offices—while giving 51% of company profits to global ministries.But this isn't just a tech or outsourcing episode. We dig into the ethical side of virtual assistants, how most U.S. doctors are underestimating what patients will accept, and why your labor challenges aren't going away unless you embrace smarter systems. And yes, we geek out about luxury watches and Rolex being a nonprofit (you'll love that part).QUOTES“There's always a cheaper way—but that doesn't mean it's a better way. The question is: how are your virtual assistants really being treated?”— JW Oliver“If I had to build my practice from scratch today, it'd be under 1,000 square feet—with almost everything outsourced but direct patient care.” — Dr. Glenn KriegerKey TakeawaysIntro (00:00)JW's unexpected path from marriage retreat to founding SupportDDS (01:26)How he grew from 9 employees to 1,600+ and 3,000 dental offices served (02:10)The #1 task you should be outsourcing today (03:42)The virtual front desk: how iPads and remote teams are changing ortho (05:19)Why patients are more open than you think (06:17)Hidden costs of U.S. labor vs. remote talent (07:44)The danger of missed calls and burnout at the front desk (09:35)The “ethical trap” in outsourcing: how some VAs only earn $2/hour (15:46)Why ZimWorx invests in coffee bars, counseling, and team wellness (18:49)Rolex is a nonprofit?! Plus why horology is more than just status (24:56)The craftsmanship and legacy of high-end timepieces (28:45)Side hustles, giving back, and why JW is always chasing passion (34:49)Additional ResourcesI've said it before and I'll say it again—if your front desk is dropping 20% of your new patient calls, you're literally leaving money on the table. JW and his team don't just fill roles. They specialize in making your practice run smoother, leaner, and more profitably.
What if I told you the biggest threat to your orthodontic practice isn't GPs doing Invisalign—it's your silence?In this episode of Five Minute Friday, I take on a controversial and pressing issue in our field: orthodontists enabling GPs to deliver treatment through outsourced setups—and worse, not stepping up to educate them. When screenshots from an Orthopreneurs thread started showing up on a startup's social feed to validate their GP-led model, it hit a nerve. This isn't just a fringe problem. It's a full-on shift in how ortho is being delivered—and too many of us are sitting on the sidelines, complaining but not acting.If you want to protect your turf, complaining in Facebook groups won't cut it. In this episode, I break down the real-world impact of poorly diagnosed “simple” cases, what we should be teaching our GP colleagues, and how you can take back control—by becoming the educator, not the victim. Whether you agree with the new model or not, you'll walk away with practical steps to safeguard your practice, elevate your relationships, and remind the world why orthodontists matter.QUOTES“But if you really want to make a difference, get out there and educate—but educate in a way that creates awareness that you just don't know enough to be doing this in most cases."— Dr. Glenn Krieger"If you're listening to this and you're pissed off about at-home aligners or orthodontists helping GPs... then get off your butt and start educating your GPs."— Dr. Glenn KriegerKey TakeawaysIntro – The controversy brewing in the ortho world (00:00)The GP-ortho model and why it's not going away (01:15)A real example: misunderstood case complexity (03:00)The two types of GPs doing ortho—and why most aren't malicious (04:30)What I teach my referring dentists (06:00)Why education, not outrage, is our best defense (07:40)Creating presentations that actually stick (08:50)Call to action: stop complaining, start leading (10:20)Additional ResourcesI've seen firsthand how educating your GPs can completely change the dynamic—and bring complex cases back to your chair.If you're tired of watching others erode our profession, start doing something about it. Want more ideas like this and the support to execute them? Join me at the final Orthopreneurs Summit this September. Go to opSummit2025.com to see if tickets are still available. Time is running out. Don't miss your chance to be part of the solution.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What if I told you your side hustle could teach you more about systems than your main practice ever did?In this episode, I sit down with Dr. Darin Ward, an orthodontist with an unconventional journey—from growing a $2.5M practice in Canada, to downsizing into a lifestyle practice in rural Michigan, to roasting thousands of pounds of organic coffee out of his garage. Darin's story is a masterclass in knowing what you want, building it intentionally, and embracing entrepreneurship in and out of the operatory.We talk about the real cost of rapid growth (spoiler: it's not just financial), why he walked away from a thriving practice to prioritize family, and how that shift led him to discover his passion for coffee roasting. If you've ever wrestled with burnout, wondered how much growth is enough, or dreamed of turning a hobby into something more—this episode is going to resonate hard.Oh, and did I mention he owns six vintage wooden rowing shells and was once an Aztec rower at SDSU? Yeah… this one's got range.QUOTES"I was doing dentistry to support my orthodontic habit. That's when I knew I had to sell my practice and go all in."— Dr. Darin Ward"You don't really own a business until you can get yourself out of it. Until then? You own a job."— Dr. Darin WardKey TakeawaysIntro (00:00)From general dentist to ortho: Darin's winding path (01:00)How he built a $2.5M ortho practice in just 3 years (02:56)The power (and price) of aggressive grassroots marketing (06:31)Scaling quickly vs. profiting slowly—what's the tradeoff? (07:27)Why Darin pivoted to a lifestyle practice in rural Michigan (08:42)From 25–40 patients a day: how lean can you go? (09:01)Why all new patients get a custom-roasted pound of coffee (18:16)Turning a garage into a full-blown roastery (19:39)The logistics wall: when passion meets scale (21:26)White-labeling beans for dentists and ortho friends? (23:26)The E-Myth and owning your systems, not just your hustle (25:45)Rowing, racing shells, and a rowing club in the Upper Peninsula (28:50)Additional ResourcesTune in and get inspired to build a practice—and a life—that fits you.If you've ever dreamed of doing something outside of ortho—whether it's roasting coffee, starting a business, or simply working less and living more—this episode will hit home. Darin's story reminds us that growth doesn't always mean bigger... sometimes it just means better.☕️ Oh, and grab a bag of his beans at upwardcoffee.net- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Why Are Orthodontists Earning Less Than They Were in 1985?In this Five Minute Friday, I break down a chart that shocked me—and it should shock you too.Using inflation-adjusted dollars, the average orthodontist took home $906,000 in 1985. Today? That number is down to $357,000.So what happened?While many blame technology, staffing, or insurance, the real reason might be more personal: are we focusing on clinical excellence at the expense of business excellence?I'm not here to bash anyone. In fact, I know dozens of docs who take home $2 million or more every year—because they treat their practice like a business. This episode is your wake-up call and invitation to build the practice you actually want, not just the one you've settled into.QUOTES“If you're not taking home $1 million a year and you want to be, what's stopping you?”— Dr. Glenn Krieger“The average income has dropped 60% since 1985—and the slope of that line is still going down.”— Dr. Glenn KriegerKey TakeawaysIntro & inflation-adjusted income insights (00:00)The $906K average in 1985—and the steep decline to $357K today (01:25)Why tech and overhead aren't the only reasons for the drop (03:00)The difference between average and exceptional practices (04:10)How your focus (clinical vs. business) directly affects your income (06:00)Are you surrounding yourself with growth-oriented peers? (07:30)A call to rethink your current income ceiling (08:45)What a $2.5M practice at 50% overhead really means (09:45)Coaching preview & what's coming with Ortho Vanguard Intensive (11:10)Additional Resources I've seen firsthand how orthodontists can double—or quadruple—their income by shifting their mindset from “clinician” to “practice owner.”If you're not where you want to be—and you know you could be—reach out. Whether it's staffing, systems, marketing, or conversion, I've had this conversation hundreds of times, and I'd love to have it with you. DM me or join the Orthopreneurs Facebook group to start finding real answers.opSummit2025.com- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this episode, I sit down with Dr. Scott Sakowitz, an orthodontist, entrepreneur, and—fun fact—former Wheel of Fortune contestant. Scott's story is a rare blend of bold entrepreneurial thinking and grounded leadership. From launching Florida's first escape room with his dad while still in dental school, to scaling three ortho practices in a competitive market, Scott is a living case study in how to strategically stretch your comfort zone.We talk real numbers (like 26% year-over-year growth), the right time to bring on an associate, and what it really takes to build a multi-location practice that doesn't break you. If you're feeling maxed out, frustrated with flat growth, or wondering if multiple offices are worth it—this conversation is for you. Scott's calm, thoughtful approach is the opposite of hustle culture... and still delivers massive results.QUOTES"This year we're up 26% over last year… but only because I pushed myself to a place where I had to grow."— Dr. Scott Sakowitz"I brought on an associate a full year before I needed one. That gave me time to get it right."— Dr. Scott SakowitzKey TakeawaysIntro (00:00)How puzzles led Scott to orthodontics (01:01)Opening two practices early to avoid corporate burnout (02:28)Adding an associate only when capacity was truly maxed (04:00)The secret behind 50% year-over-year growth (06:37)Why patient experience > clinical excellence alone (07:07)Bringing parents into the treatment area—literally (08:24)Building a concierge-style front desk experience (09:45)The story of starting Florida's first escape room (19:13)Operational efficiency: how escape rooms sharpened his ortho skills (23:10)Being on Wheel of Fortune (25:00)What it's really like to be hypnotized on stage… and pick your podcast host as a dance partner (26:58)Additional ResourcesListen now—and if you're coming to the final Orthopreneurs Summit, make sure to find us both on the dance floor. No hypnosis required.Sakowitz Smiles: https://orlandoorthodontics.com THE GREAT ESCAPE ROOM: https://thegreatescaperoom.com Ready to stop guessing and start growing with intention? Whether you're thinking about adding an associate, expanding to multiple offices, or just want to enjoy your practice again—this episode will give you the clarity you've been looking for.OP SUMMIT IS THIS WEEK!: opSummit2025.com- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What if I told you that how your financial advisor values equity could reveal they don't actually understand private equity?In this Five Minute Friday, I go straight at one of the most common—and most dangerous—misconceptions I've heard hundreds of times: that the equity portion of your DSO/OSO deal should be valued at zero. If that's what your financial advisor is telling you, you might be taking critical advice from someone who doesn't understand how private equity actually works.This episode is a follow-up to my last one on practice purpose and exit strategy. Here, I dive deeper into the real math and real logic behind equity in private equity-backed deals. You'll hear about what a 2–3X return looks like in this space, how private equity compares to other investments (like index funds or even Ford stock), and why assuming the worst-case scenario could cost you millions. If you're considering a partnership—or even just want to be better informed—you need to hear this.QUOTES“If my financial advisor ever said to me, ‘assume the equity goes to zero'—I'd leave them instantly.”— Dr. Glenn Krieger“Equity is a real thing. If I put $2 million into Google, would you tell me to count it as zero in my portfolio?”— Dr. Glenn KriegerKey TakeawaysIntro + setting the record straight (00:00)The core problem with how advisors view private equity equity (01:15)Typical deal breakdown: cash vs. equity (02:40)Realistic equity return benchmarks (03:45)The Thurston Fund and what strong returns actually look like (05:10)What questions to ask your PE partner up front (06:40)Red flags: if someone promises 6–7X, walk away (08:00)How equity compounds even while you collect a salary (09:15)When your advisor says equity is worth “0” vs. any other investment (10:30)Final questions to ask your advisor—put them to the test (12:00)Additional ResourcesI've seen firsthand how keeping the wrong person around too long can unravel a great team.If you're evaluating an offer, or even if you're just PE-curious, please DM me. I'll never push you to join a DSO or OSO—but I will help you make an informed, math-based decision. Let's stop letting outdated assumptions dictate million-dollar moves.
In this episode, I sit down with Dr. Ben Fishbein — founder of Fishbein Orthodontics, multiple-time DeNovo opener, bagel store entrepreneur, and Smile Doctors partner — to break down one of the most misunderstood topics in orthodontics today: DSOs, OSOs, and what it really means to join one.If you've ever said, “I'm not ready,” “I could never give up control,” or “I don't need help,” this episode is for you. Ben was once a staunch no—until he actually had the conversation. Now, with multiple thriving practices, ownership in a national DSO, and an expanding local business portfolio, he shares what changed his mind—and why most orthodontists are asking the wrong questions entirely.Whether you're exploring a potential sale, considering DeNovos, or just want to sharpen your vision, this episode will reframe how you think about your career path—and the opportunities right in front of you.QUOTES"The most frustrating thing to me is when someone says, ‘I'm not ready to talk yet.' Why are you not ready to learn something that might be so good it changes your life?"— Dr. Glenn Krieger"I was a naysayer too. I told the Smile Doctors team, ‘There's less than a 2% chance I do this.' Then I listened—and it all started making sense."— Dr. Ben FishbeinKey Takeaways04:50 – Why so many orthodontists dismiss DSOs without ever really hearing the facts06:50 – “30 years in 7” — how Ben's early hustle shaped his future faster08:36 – Why listening to opportunities is part of your duty to your team10:15 – Why selling a practice isn't selling out—and how orthodontists misjudge entrepreneurship15:12 – How partnering opened Ben's eyes to investments he never considered before16:48 – The surprisingly valuable business lessons from running a bagel shop20:19 – Why Smile Doctors' DeNovo model works—and how it's redefining growth24:18 – “Get the information. Don't say no to something you don't understand.”25:37 – Ben's biggest advice to younger orthodontists: “Just go for it.”Additional Resources I've seen firsthand how running the numbers—really running them—has changed the trajectory of practices and lives.Want to get in contact with Ben? https://amandafloydconsulting.com/fishbein-fundamentals This isn't about selling out or giving up control. It's about knowing your options, making smart financial moves, and understanding when an opportunity might never come back. If you've received an offer and aren't sure whether to take it, DM me. I don't get paid either way—but I've had this conversation hundreds of times and I'll help you think it through.
What if I told you you're turning down $6–10 million for no good reason—and you don't even know why?This 5 Minute Friday is for every orthodontist who's built something substantial... and still hesitates when private equity comes knocking. I'm not here to sell you on joining a DSO or OSO. I'm here to challenge you to get clear on why you wouldn't—especially when the math says it's one of the best financial opportunities you'll ever have.In this episode, I break down the mindset, money, and misconceptions around private equity deals. If you're sitting on a $3M–$10M practice and you've brushed off conversations without ever running the numbers, you're not making a strategic decision—you're making an emotional one. I'll share real-world examples, financial logic, and why orthodontists are the only group of entrepreneurs I've met who resist this kind of exit. Whether you're leaning in or leaning out, this episode will give you clarity.QUOTES“Everybody else on earth starts companies and sells them when an 8-digit offer comes in... Why are orthodontists different?”— Dr. Glenn Krieger“I'm not telling you to join. I'm telling you: if you're not doing it, what's your reason?”— Dr. Glenn KriegerKey TakeawaysIntro + why this episode matters (00:00)What's the real purpose of your practice? (01:25)Making money isn't evil—it's the point of work (03:45)Are you putting in the energy your goals demand? (06:10)Why private equity offers do make financial sense (08:20)Common fears and myths—and why they don't hold up (11:40)The real risk of doing nothing (15:15)Final reflection: clarity beats comfort (17:50)Additional Resources I've seen firsthand how running the numbers—really running them—has changed the trajectory of practices and lives.This isn't about selling out or giving up control. It's about knowing your options, making smart financial moves, and understanding when an opportunity might never come back. If you've received an offer and aren't sure whether to take it, DM me. I don't get paid either way—but I've had this conversation hundreds of times and I'll help you think it through.
In this episode, I had Mike Gordon from 3DNA Dental to discuss the revolutionary impact of 3D printing technology in orthodontics.With a background deeply rooted in IT, he sheds light on how 3D printing is transforming dental practices and shares insights on the latest advancements, particularly with direct print clear aligners.Departing from traditional in-house aligners that involve multiple steps, including setting up a case, printing models, and post-processing, direct print aligners streamline the process significantly.Mike provides insights into the cost per aligner, which ranges between $4 to $6 in material costs. Compared to the national average of $56 per aligner, the direct print technology presents significant cost savings for dental practices.3DNA Dental provides comprehensive support and implementation services for dental practices venturing into 3D printing. The company's primary focus is on real, ongoing support for in-clinic adoption, ensuring a seamless integration of 3D printing technologies to dramatically cut lab costs and improve patient service times.Tune in to learn more!Key TakeawaysIntro (00:00)About Mike Gordon and 3DNA Dental (01:40)Direct print 3D aligners (06:21)Key features of direct print clear aligners (10:47)Cost implications and material properties (14:30)Diverse applications of 3D printing (18:12)Additional Resources
What if I told you that keeping one toxic team member could be quietly killing your culture—and your revenue?In this 5 Minute Friday, I'm not talking about technology, marketing, or new systems. I'm talking about people—and how the wrong ones can undermine everything you've built. In a tough hiring market, it's tempting to overlook red flags. But if someone consistently violates your core values, they don't belong in your practice. Period.I'll walk you through how I hire, fire, and lead based on a simple framework: core values. If your office tolerates dishonesty, drama, or mediocrity—even from that “indispensable” employee—it sends the wrong message to the rest of your team. This episode is your invitation to reclaim control, protect your culture, and prioritize the people who make your practice great.“You will never, ever, ever regret firing that toxic employee in your practice.”— Dr. Glenn Krieger“Don't tolerate mediocrity. Underachievers tease us with their potential.”— Dr. Glenn KriegerKey TakeawaysIntro + what this episode is about (00:00)Core values: define them, live them, hire from them (01:05)Interview example: “Tell me the last time you had fun at work” (02:20)The danger of tolerating bad fits (03:10)Why your team thrives after letting toxic people go (04:05)Nobody is truly indispensable—not even you (05:00)Fire with kindness, but don't delay the decision (06:10)Final thoughts and your action item (07:05)Additional ResourcesI've seen firsthand how keeping the wrong person around too long can unravel a great team.If you're struggling with turnover, tension, or just tired of managing drama, this episode is your sign to reset. Define your core values. Make decisions around them. And if you haven't already, grab one of the final tickets to Orthopreneurs Summit 2025 at opSummit2025.com—it's nearly sold out. Let's build stronger teams, together.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Dr. Rebecca Bockow is a highly skilled clinician who has achieved dual board certification as both a Periodontist and Orthodontist.Her exceptional expertise and dedication have allowed her to build a thriving practice, even in a challenging market.Dr. Bockow's success can be attributed to her ability to seamlessly integrate scientifically-based airway orthodontics into her practice, as well as her remarkable ability to balance a busy professional and personal life.While airway orthodontics has gained some recognition and acceptance, it is important to acknowledge that there are orthodontists who remain skeptical about this approach.Some orthodontists express skepticism due to what they claim is relatively limited scientific evidence supporting the efficacy of airway orthodontics.They argue that more robust studies and long-term data are needed to establish the effectiveness and durability of these treatments.I was one of these skeptics for a long time until Dr. Rebecca Bockow managed to open my eyes with the help of mainstream literature from places like Stanford, which is as compelling and legitimate as anything I've seen in orthodontics.In this episode in our Greatest Hits series, we get the chance to hear Dr. Bockow take us through Airway Orthodontics, the literature behind it, how it differentiates your practice, and, most importantly, the life-changing impact it has on our patients.Tune in!Key TakeawaysMeet Dr. Rebecca Bockow (01:31)The secret sauce to stand out and grow your practice (08:46)Interdisciplinary cases to set you apart (10:30)What exactly is Airway Orthodontics? (12:59)Mainstream literature supporting Airway Orthodontics (20:04)Airway skepticism in Orthodontics (25:40)How Airway is a differentiator for your practice (29:04)How to juggle a busy professional life and personal life (37:10)Additional Resources
What if I told you your accountant could be quietly costing you $150K or more every single year?In this 5 Minute Friday, I'm getting straight to the point: making money is one thing—keeping it is another. If your CPA's idea of “doing a great job” is just filing on time and avoiding an audit, you might be missing out on tens (or hundreds) of thousands of dollars in legally entitled savings. And no, this isn't about aggressive loopholes or risky moves—it's about strategy, awareness, and choosing the right financial team.I share stories from my own past—like getting hit with a surprise $62K tax bill early in my career—and what I've learned since about smart, proactive tax planning. This episode is a wake-up call for every orthodontist earning strong revenue but walking away with far less than they should. If your overhead is reasonable, your collections are solid, and you're still not seeing the wealth build? You're going to want to hear this.Quotes"Build your practice as big or as small as you want—but keep every single penny you're entitled by law to keep."- Dr. Glenn Krieger"Are you scared of an audit—or are you scared of leaving $50K on the table every year?"- Dr. Glenn Krieger Key TakeawaysIntro + why this message matters (00:00)The CPA trap: doing the bare minimum isn't enough (01:45)Glenn's $62K lesson and how it changed everything (03:30)What questions to ask your accountant—today (05:10)Why “audit risk” is often an excuse, not a reason (06:40)Tools and terms to start asking about: Section 179, Opportunity Zones, R&D Credits (08:20)Final thought: If you're taking home $1.5M, why not keep an extra $150K? (10:00)Additional ResourcesThat's why these conversations matter. If your CPA isn't bringing new opportunities to the table, you're leaving money on it. Join me at https://opSummit2025.com while tickets are still available. We won't spend the weekend on tax code… unless you pull me aside and ask. But I promise—this event will more than pay for itself.Go to https://opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this episode, I am joined by one of the POWERHOUSES of the orthodontic practice, Dr. Bob Skopek.He has practiced orthodontics for over 20 years in North Barrington, Illinois. His practice focuses on customer experience, exceptional clinical care, and business efficiency.Talking of efficiency, he transitioned from a practice of 15 team members and 11 chairs to 3 team members and 3 chairs.And guess what happened to his revenue after the transition….. it DOUBLED.This is HUGE from an efficiency perspective, but how did he achieve this.He credits a few things:✅Learning to move teeth with plastic – (he is a top 1% Invisalign provider)✅Remote monitoring through DentalMonitoring App✅OrthoFi to do the heavy lifting (insurance and patient processing & collection, finance, follow up with patients, etc.)✅Transitioning to an almost text-only office with the help of the Rhinogram AppThis is a value-packed episode for anybody trying to be more efficient in their practice. Tune InKey TakeawaysMeet Dr. Bob Skopek (01:38)Doing great technical Ortho (08:06)From 15 team members to 3 and doubling revenue (13:11)Clear aligner orthodontic efficiency (14:46)Remote monitoring to decrease office time (18:01)How OrthoFi has helped Skopek orthodontics be more efficient (21:45)Transitioning from a phone call to a texting office (26:38)Remote new patient exams (29:54)Running a practice entirely on technology (31:45)Quotes"But the biggest thing I found with OrthoFi is that I minimized staff so much. I used to have two financial coordinators and one part-time person on the phone with insurance companies" Dr. Bob Skopek"We're a texting office. We've eliminated probably 90% or more of our phone calls. We communicate through our DentalMonitoring and Rhinogram apps" Dr. Bob Skopek"We just kept saying it over and over, and now all of us don't say, give us a call, we say shoot us a text" Dr. Bob SkopekDr. Skopek on how they transitioned from phone calls to text messages. "The first step for me if I'm going to do clear aligner orthodontics was I have to be able to do the same level of orthodontics that I can do with braces and wires" Dr. Bob SkopekDr. Bob Skopek is speaking at this year's https://opSummit2025.com register now while tickets are still available. Go to https://opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What if I told you that not understanding occlusion is quietly sabotaging your treatment outcomes—and your confidence?In this week's 5 Minute Friday, I'm revisiting a topic that too many orthodontists dismiss: occlusion. After a recent conversation with Bruce McFarlane (and reflections on chats with legends like Tom Pitts and Ron Roncone), I felt compelled to spotlight how deeply impactful understanding occlusion truly is. If you think it's just for restorative docs—or you "get enough of it" through aligners—think again.I share insights from my own training under some of the best in the field, including three years studying at the University of Washington. I break down real-world ortho challenges like posterior open bites, centric relation issues, and how the NTI appliance is causing more chaos than most realize. This episode isn't a lecture—it's a wake-up call. If you're not fluent in occlusion, you're not fully equipped to protect your patients… or your practice.QUOTES“Once you understand occlusion, your life is going to change.” - Dr. Glenn Krieger“If you haven't taken a Roth course or been to Coyce or Spear, don't tell me you know occlusion.” - Dr. Glenn KriegerKey TakeawaysIntro (00:00)How orthodontists have dismissed occlusion over time (01:10)Jerry Schultz, PK Thomas, and foundational lessons in occlusion (02:30)Clinical consequences of posterior open bites (03:50)Why understanding TMJ and facial types still matters (04:40)The NTI appliance: a silent saboteur? (06:00)Final challenge: If you really knew occlusion… would your treatment change? (07:00)Additional ResourcesIf you want this kind of transformation for your own team, join me at the final Orthopreneurs Summit in Vegas this September. Go to opSummit2025.com and grab your seat today. Payment plans are almost gone and passes are disappearing fast. This will be the most impactful event you'll ever attend—don't miss it.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
The Truth About Aligners, Airway & Occlusion—From a Guy Who Practices in Two CountriesIn this episode, I sit down with my good friend, Dr. Bruce McFarlane—one of the most respected names in digital orthodontics and someone who's mastered the art of practicing seamlessly in two different countries. We dive deep into clear aligners, digital efficiencies, occlusion philosophy, and why airway awareness in children is no longer optional.Whether you're just starting to build your aligner practice or you're scaling your ortho empire, Bruce's insights will challenge what you think you know about clinical protocols, patient care, and long-term outcomes. This isn't fluff—it's a masterclass in doing ortho the right way.QUOTES"The teeth will tell you what they need—so stop asking aligners to do things they weren't designed to do."— Dr. Bruce McFarlane"If you're not at least assessing the airway in children, you're not practicing 2025 orthodontics."— Dr. Glenn KriegerKey TakeawaysIntro (00:00)Bruce's dual-country practice model & digital workflow (04:10)The evolution of clear aligners from 1997 to today (13:17)Why he avoids excessive IPR and attachments (16:12)The digital boutique model vs. the big-box practice (23:17)How Bruce designs treatment from anywhere in the world (25:16)His 3 biggest aligner treatment rules (19:48)Airway awareness and its clinical impact on kids (30:02)The future of occlusion & the ModJaw revolution (36:25)Why poor occlusion is often behind the cases that keep you up at night (39:05)If you're ready to rethink how you approach aligners, occlusion, and the future of digital ortho, this episode is your roadmap.
What if I told you that you might be the one holding your practice back from its full potential?In this week's Five Minute Friday, I'm taking a hard—but necessary—look at how we as orthodontists resist the very things that could help us most. Whether it's adopting AI, implementing stress-reducing systems, or even saying “yes” to a meeting that could reshape your future, too many of us fall into the trap of thinking we've already got it figured out.This episode isn't just about AI (though we talk about that too). It's about mindset. It's about execution. And it's about learning to recognize when your own comfort zone has become your biggest obstacle. I'm asking you to reflect—brutally—on where you're saying “no” to opportunities you should be embracing. Because at the end of the day, when you don't act, you're not just cheating yourself… you're cheating your team, your patients, and your family.“When you don't execute, you're not just cheating yourself. You're cheating your team, your employees, and your family. It's bigger than you.” - Chad Wright“You could be your own worst nightmare in keeping you from getting what you need.” - Dr. Glenn KriegerKey Takeaways- Intro: Orthodontists & adoption resistance (00:00)- Why we delay adopting proven innovations like AI (00:50)- Leadership blind spots: "I know better" syndrome (02:30)- EOS, Summit, and the next evolution: Vanguard Intensive (04:20)- Execution vs. excuses—what's really stopping you? (06:00)- Are you the bottleneck to your practice growth? (07:45)- Final challenge: Say “yes” more often (09:00)Additional ResourcesIf you want this kind of transformation for your own team, join me at the final Orthopreneurs Summit in Vegas this September. Go to opSummit2025.com and grab your seat today. Payment plans are almost gone and passes are disappearing fast. This will be the most impactful event you'll ever attend—don't miss it.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What if I told you your team is capable of solving your biggest practice problems—but you've never trained them to think that way?In this 5 Minute Friday, I'm diving into a leadership shift that changed everything for my practice. After facing major team turnover, I had to rebuild—and I realized I'd spent years teaching people what to do, but not how to think. So I re-engaged with EOS tools, revisited how I run meetings, and started asking my team better questions. What happened next blew me away.This episode isn't about policies or procedures. It's about mindset. I'll walk you through how I restructured meetings, challenged my team with real “boulders” to move, and helped them unlock a level of creativity and problem-solving I didn't know they had. If you're still running the show solo or spoon-feeding solutions, this episode will challenge you to think differently—and help your team rise to their full potential.Key TakeawaysIntro & team turnover reflections (00:00)Rethinking team meetings and using EOS structure (00:40)What are "boulders" and how do they create change? (01:25)Why your team may not be thinking (and how to fix it) (02:10)The difference between education and creativity (02:45)Leading your team to solve problems on their own (03:30)Wrap-up: When you train people to think, they surprise you (04:50)Additional ResourcesIf you want this kind of transformation for your own team, join me at the final Orthopreneurs Summit in Vegas this September. Go to opSummit2025.com and grab your seat today. Payment plans are almost gone and passes are disappearing fast. This will be the most impactful event you'll ever attend—don't miss it.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
If there's a topic that you are not likely to find any consensus about in the orthodontic world, it's which clear aligner to use in your practice.Perhaps the reason for this is because, as clinicians, we want to be the best at what we do and what we use, and in the process, we get very attached to one aligner over the other. In this episode, I am joined by Dr. Bill Dischinger and Dr. Trevor Nichols to talk everything about clear aligners. They are key opinion leaders for Spark, but if you know anything about these two gentlemen, you know that this won't make a difference in their opinion about this topic. But one point we all emphasize in this episode that should guide all orthodontists is that we are not in the teeth business but in the people business.We must be ready to embrace whatever technology or product that will help deliver excellent clinical outcomes to our patients with fewer visits and lesser time. Tune In!Key TakeawaysIntro to Dr. Bill Dischinger and Dr. Trevor Nichols (00:32)Spark vs Invisalign aligners (09:53)Aligners and brackets (16:24)Treating severe cases with aligners (19:54)Where Spark excels (21:54)Finishing cases with Spark (28:44)Having aligner days in your practice (37:11)How aligners and DentalMonitoring saves time for doctors and patients (41:42)The fallacy that exists among orthodontists (44:32)The why of orthodontics (48:36)“With Dental Monitoring, we're delivering better care than we ever have. We see these patients on a weekly basis. And if you don't know how Dental Monitoring works, I would really encourage you to find out. It has changed my life.” Dr. Bill Dischinger “There's this fallacy among orthodontists, and I don't know why, that we need to see patients more rather than less.” Dr. Glenn Krieger “We're not in the teeth business, we're in the people business.” Dr. Trevor NicholsAdditional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here:https://www.facebook.com/groups/OrthoPreneurs
Feeling like corporate ortho is closing in? Think again.In this brutally honest and motivational 5-Minute Friday episode, I get real about the fear-mongering flooding our industry—especially when it comes to OSOs and DSOs. If you've been told that you have to hire a consultant, or that you can't compete with corporate money, this episode is your wake-up call. The truth? You're not under attack. You're just distracted.Knowing where you're headed is the best and only strategy to get ahead. You need a plan; OSOs, DSOs, and Corporate Dentistry are not coming for you; in fact, they have nothing to do with your journey. Once you have a plan, you can get expert help to support you and teach what you need, and your practice will be more solid.Key Takeaways00:00 — Economic pressures and industry fear-mongering01:30 — The real impact of OSOs/DSOs (and why it's overblown)03:00 — How to filter the noise and make decisions for you04:00 — Consultants vs. coaches: understanding what you actually need05:30 — My story: investing $57k I didn't have (and why it was worth it)07:30 — Time is your most valuable currency—use it with intention08:50 — Practical advice: write your 6-month plan, then find the right help09:45 — Why you're not being “attacked”—and how to stay focused on your goals11:30 — The upcoming Orthopreneurs coaching program teaserAdditional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here:https://www.facebook.com/groups/OrthoPreneurs
In this episode, I sit down with the vibrant and no-nonsense Dr. Megan Lecornu, who shares her incredible journey from corporate dentistry burnout to building a thriving multi-location private practice—all while prioritizing low stress, high culture, and unshakable quality of life. This isn't just theory. It's the real-world blueprint of how one millennial orthodontist flipped the script and turned her practice (and her life) into something truly exceptional.We dive deep into how Megan transformed a struggling satellite office—against all expert advice—into a booming practice using bold systems changes, smart technology, and unapologetic leadership. We also talk about how she created a rock-solid team culture that lets her hike Machu Picchu without worrying about texts from the office. If you've ever felt overwhelmed or boxed in, this episode might just give you the roadmap—and the courage—you've been waiting for.Key TakeawaysIntro (00:00)From Colorado roots to Harvard to corporate burnout (01:00)What corporate orthodontics taught her the hard way (05:30)How she tripled her practice in 3 years—and broke every rule doing it (13:00)Digital bonding & test pilot mindset: make tech work for you (20:15)Why hiring a digital workflow lead changed everything (27:40)The ROI of culture: how happiness scales a practice (35:05)Delegation, leadership, and building the team you want (44:00)Machu Picchu, puppies, and the Orthopreneur's dream life (52:00)Dr. Megan Lecornu:https://www.instagram.com/smiley_doc/?hl=enhttps://embraceyoursmile.comIf this episode fired you up, make sure to register now for the final Orthopreneurs Summit at opsummit2025.com Join me, Dr. Megan Lacorneu, and an all-star lineup in Las Vegas—because your best practice (and your best life) starts with one decision.
In this 5 Minute Friday episode, I'm bringing some tough love. If you've caught yourself saying, “I just don't have time to work on the business,” it's time for a wake-up call. Because in today's ultra-competitive market—fueled by economic pressure, fewer referrals, and more ortho grads—you can't afford to drift. And no, it's not the OSOs or DSOs taking you down… it's the lack of a clear, intentional plan.I get it—you're driving kids to soccer, juggling home life, and trying to breathe. But I promise you: if you're not investing real time into writing and executing a growth plan for your practice, you're falling behind. This episode is about calling that out—and helping you change it. Because burnout doesn't come from overwork... it comes from working hard with no direction. Let's fix that.Key TakeawaysIntro & mindset shift (00:00)Why “I don't have time” is a dangerous lie (01:10)The leadership gap hurting modern practices (02:30)What past generations did better—and why it matters now (03:45)The truth about today's competitive environment (05:30)How to get ahead: planning, training, and implementation (06:40)My final challenge to you (07:30) Join me at the final Orthopreneurs Summit in Las Vegas this September. We'll map out the tools, mindset, and strategy to take your practice—and your leadership—to the next level. Go to opsummit2025.com now to secure your seat. Payment plans are still available... but not for long. Let's go.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Today on the Orthopreneurs show, we have one of the most inspirational and positive Orthodontists ever.We have Dr. Jeff Heinz of Heinz Orthodontists Rockford and Grand Rapids, Michigan.He is well known in the Ortho community for his positivity and for being a great human being. Today, we get to know him better.Dr. Heinz went to the University of Detroit Mercy School of Dentistry for his undergraduate studies.In his second year in dental school, he was involved in a motocross accident that left him paralyzed. This was a devastating accident that could have made him give up on his dreams, but he was very determined to rebuild his life.He caught up with his classmates and got extra motivation to work hard to finish top of his class. He practiced General Dentistry for a while before going for residency at Indiana University.Jeff's story of overcoming tragedy to live a fulfilling and successful life is so incredible and a true testament to his resilience.Tune in to hear it in his own words and hopefully be inspired.Key Takeaways- Dr. Heinz's journey into becoming an orthodontist (01:42)- Being involved in a motocross accident (05:06)- Getting back to dental school after the accident (08:55)- Overcoming tragedy and living a full life (12:19)- You've got one life; be intentional with it (16:54)- Just Plus one it (19:47)- Launching a start-up practice in the middle of a pandemic (25:24)Additional Resources
Episode NotesI just got back from a weekend in Wimberley, Texas, and what I witnessed at a little breakfast joint might change how you think about leadership, team training, and systems. In this 5 Minute Friday, I break down how a tiny café—with no consultants, no fancy software, and no orthodontic experience—ran circles around what I've seen in some of our most beautiful, expensive offices.This episode isn't about fancy technology or elaborate org charts. It's about the basics: communication, training, and leadership. I share a personal story that made me stop and reflect on where most practices—including mine—drop the ball, and what you can do this week to start fixing it. If you think your systems are “dialed in,” this episode will challenge that belief—in the best way.Key TakeawaysIntro & story setup (00:00)The blind spots in your office systems (00:45)What a small café taught me about elite communication (01:40)Core values and how they drive everything (03:30)The power of practice vs. performance zones (04:20)Are you leading, or are you just delegating? (05:15)Your office systems reflect your leadership—period (06:00)Additional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Imagine a world where your orthodontic practice operates seamlessly, effortlessly catering to the needs of your patients while maximizing your team's productivity.Sounds like a dream, right?Well, brace yourself for a technological marvel that can turn this dream into a reality.Chatbots, the AI-powered wizards of customer engagement, are revolutionizing the orthodontic industry. These intelligent assistants are more than just lines of code – they are the key to unlocking a whole new level of personalized interactions, streamlined processes, and skyrocketing growth for your practice.If you're ready to discover the game-changing potential of integrating chatbots into your ortho practice, get ready to embark on an extraordinary journey that will reshape the way you connect with your patients, supercharge your marketing strategies, and propel your practice to the forefront of innovation.In this episode, we explore the benefits of integrating chatbots into your ortho practice with insights from Matt Leitz, a seasoned entrepreneur specializing in marketing automation. Matt will speak at the upcoming Orthopreneur Summit about AI and Chatbots and unveil something special for our industry.Remember, when it comes to integrating chatbots into your Ortho practice, the possibilities are limitless, and the rewards can be truly transformative.Tune in to learn more!Key Takeaways- Meet Matt Leitz (00:28)- Interactive customer experiences with chatbots (06:03)- How AI bots save money (09:16)- Solving the pain of generating leads in Ortho (14:55)- Should AI bots pass the Turing test (17:43)- The chatbot process flow in Ortho (21:05)- Orthodontic digital co-diagnosis with AI (24:07)- How we drop the ball with leads (31:52)Additional Resources
What's the fastest way to ruin your professional reputation before you even get going?It's not bad clinical work.It's not weak marketing.It's how you treat the orthodontist down the street.In this 5 Minute Friday episode, I'm tackling a topic that makes or breaks your name in a new town—and it's not what most people focus on. Whether you're setting up shop in a saturated market or welcoming a new doc into yours, how you show up matters. I've seen new orthodontists torpedo their reputations before they've even opened their doors—and I've seen seasoned docs handle it with grace and generosity.This isn't about playing nice for appearances. It's about protecting your name, your referrals, and your peace of mind. I'll share a cautionary tale, break down the right way to launch in a new market, and issue a challenge to every orthodontist: Let's build a profession that values reputation, kindness, and community over ego and competition.Key TakeawaysIntro (00:00)Why new orthodontists should make the first move (00:20)The wrong mindset when entering a saturated market (01:10)How to be gracious as the established doc (01:45)A cautionary tale of disrespect (03:00)Why badmouthing a colleague only hurts you (03:50)My call for a more collaborative ortho community (04:50)Additional ResourcesWant to connect with orthodontists who believe in lifting each other up?Come to the final Orthopreneurs Summit in Las Vegas this September. Trust me—it'll be the most impactful event you've ever attended. Go to opSummit2025.com and grab your spot today.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
The world of orthodontics is rapidly evolving, with new technologies emerging all the time. While many doctors claim to have "digital practices," simply having the latest equipment doesn't automatically translate to a digital practice.A truly digital orthodontic practice requires a fundamental shift in mindset and approach. It's about embracing a new way of thinking and leveraging technology to improve efficiency, customize treatment, and enhance the patient experience.It's crucial to understand that digital workflows are a means to an end, not the end itself. The true power lies in transforming how you practice and the care you deliver.In this episode, I am joined by Dr. Alexander Waldman, an esteemed clinician and educator in orthodontics, recognized for his expertise and contributions to integrating digital solutions into orthodontic practices.Dr. Waldman shares his journey to becoming an advocate for digital orthodontics and his thoughts on how technology can enhance patient outcomes, improve practice efficiency, and redefine what's possible in orthodontic care.Dr. Waldman and I also talk about:- Virtual assistants and the outsourcing of certain practice tasks- Financial aspects of integrating new technologies- Remote monitoring and virtual assistants- Surgical orthodonticsDon't miss this episode for Dr. Waldman's insights on how a truly digital mindset can revolutionize the way we approach orthodontics.Key TakeawaysIntro (00:00)Dr. Waldman's background and journey into ortho (00:44)The role of digital technology in orthodontics (04:52)Improving treatment efficiency and outcomes with digital ortho (08:59)Virtual assistants and the outsourcing of certain practice tasks (21:35)Why you need to raise your fees (29:22)Surgical orthodontics as a differentiator (31:03)Additional ResourcesBooks mentioned- The Nightingale: https://www.amazon.com/Nightingale-Novel-Kristin-Hannah/dp/1250080401- A Woman of No Importance: https://www.amazon.com/Woman-No-Importance-Untold-American/dp/0735225311------- Elevate Your Orthodontic Practice with Remote Staffing: https://www.myorthova.com/- Overcome Remote Monitoring Hurdles: https://remoteresponse.com/–--- Register for the Orthopreneurs Summit 2025: https://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Struggling to keep up with the latest technology in your ortho practice? I get it—it can feel overwhelming. But today, I want to challenge you to think differently.I recently had an interesting conversation with Philippe Salah, the CEO of Dental Monitoring, and let me tell you, these CEOs see the world in a way that many of us don't.That episode is dropping soon but for now, I want to touch on the concept of scaling your practice with technology. Partial adoption of technology can actually hurt more than help, and going all-in with the right tools is the game-changer you need.I'll break down how adopting various tech tools streamline your operations, save costs, and make your life easier.Plus, I discuss the economic trends that are going to make hiring even more challenging in the coming years as the economy recovers.If you're ready to scale your practice efficiently and prepare for what's coming, you won't want to miss this episode. Click to listen and learn how full tech integration can transform your practice.Key TakeawaysIntroduction (00:00)Technology adoption in dental practices (00:59)Strategic decisions in technology adoption (01:47)The importance of full technology adoption (04:33)Future of hiring and technology adoption (06:59)OrthoPreneurs Summit 2025 (09:12)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I've seen firsthand how AI can improve communication and even enhance patient care in my practice. Although it's making my life easier, I have come to learn that many orthodontists and their teams are still hesitant to fully adopt it.The potential is huge, from creating content to improving communication with patients and managing your practice more effectively.AI can help you and your team be more productive, make fewer mistakes, and work smarter. It is no longer a buzzword but a tool that can take your practice to the next level.In this episode, I share simple ways you can start using AI today to improve your workflow, save time, and set your practice up for success.Key TakeawaysIntro (00:00)AI in everyday practice (00:34)Few people use AI on a daily basis (01:28)Use AI for tasks like content creation and communication (02:16)You must encourage your team to adopt AI (04:18)AI usage fun within a team (05:15) Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What if I told you your front desk is quietly costing your practice $500K or more every year?In this Greatest Hits episode, I sat down with Brian Wright, founder of New Patient Group and WrightChat, who has helped some of the biggest names in orthodontics discover a surprising truth. Your greatest marketing investment isn't pay-per-click... It's your team.From missed calls to untrained staff, Brian breaks down exactly how these invisible gaps are silently draining your profits and how you can fix them.We talk about why experience beats advertising, how elite practices keep winning, and how to find those leaky buckets first before running expensive marketing campaigns.
When was the last time you did something that scared the living daylights out of you? I'm talking about something that pushed you so far out of your comfort zone that you were not even sure you'd succeed.If you're only focusing on the easy stuff, you're missing out on what truly changes you. It's not the things you're already good at that will take you to the next level. It's those audacious goals that scare the hell out of you.In today's episode, I'm encouraging you to take on something that you might fail at. Because it's in that process that you'll find growth.Find it and take it on. Listen to this episode to find out why you should make time for something that pushes you beyond your limits.Key TakeawaysIntro (00:00)What scares you but pushes you to grow? (00:35)Take on challenges with a high risk of failure (01:08)The comfort crisis: value in process over outcome (02:02)Doing things outside your comfort zone changes everything (03:12)Focus on personal growth, not just external success (04:38)Take on something you might fail at for the experience (05:06)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Tired of constantly feeling short-staffed in your orthodontic practice? In today's episode, I'm joined by Dr. Dino Watt, an expert consultant in the orthodontic world and a true advocate for getting your hiring process right.Dino's approach to hiring is anything but traditional, and as a practice owner, you need to hear this. He's not just about hiring fast; he's about hiring smart.He shares the keys to slowing down your hiring process, avoiding bad hires, and ultimately building a team that works with you, not against you.We chat about the struggles orthodontic practices face when it comes to hiring, because let's face it, finding quality employees today is harder than ever.Dino walks us through why the current hiring process is outdated and how small tweaks to your approach can make all the difference.You'll hear why slow and steady wins the race when it comes to hiring and why firing quickly is just as important.If you've been stuck in the hiring rut or dealing with turnover, you're going to want to listen to this one. It's packed with practical tips on finding the right fit for your practice, building a lasting team culture, and making sure your team is there for the long haul.Key TakeawaysIntro (00:00)Dino's relationship coaching background (00:49)Importance of balancing family and career (08:21)Resilience and self-sufficiency for kids (13:53)Effective hiring strategies (22:15)Dino's presentation at OP Summit 2025 (32:33)The value of doctor appreciation events (35:02)Additional Resources- Dr. Dino Watt's Consulting: Dino Watt Consulting- Dino Watt's Instagram: https://www.instagram.com/dinowatt/- Dino Watt's Facebook: https://www.facebook.com/dino.watt/- Dino Watt's Email: dino@dinowatt.com- One Minute Manager Book: One Minute Manager—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I need to have a little heart-to-heart with you. I know you care about your team. I know you want them to feel appreciated. But that pizza party you threw? That gift card? That holiday spa day? Yeah… it might not be doing what you think it's doing.In this episode, I'm walking you through the biggest leadership blind spot I see: assuming everyone feels appreciated the same way.They don't.I'll show you how love languages can be the secret weapon for truly connecting with your team in a way that matters to them, not you.And I'm not talking about huge, expensive gestures. Sometimes a simple sentence or a short chat means more than any gift ever could.This is one of those episodes that could seriously change the culture of your practice. Simple concepts. Huge results.Press play and let's talk about how to finally show appreciation in a way that lands. Key TakeawaysIntro (00:00)Love languages in the workplace (00:37)Gift giving vs. acts of service (01:22)The downside of not learning love languages (02:48)Find out what your team really wants (03:53)Your team is worth it (05:08)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this Greatest Hits Series episode, I chat with two of the sharpest orthodontic minds I know, Dr. Sean Holliday and Dr. Barry Glaser, to talk about aligners, efficiency, and tech in orthodontics.Sean runs a multi-location juggernaut in Hawaii. Barry's crushing it with a boutique-style practice in New York. Both have totally different models, but they've dialed in workflows that make remote monitoring sing.We dig into what's working, what's not, the most common mistakes (yeah, I've made some too), and how tech can help you see fewer patients per day while growing your practice.If you're struggling with finding good team members or just want a smarter way to scale… you've got to hear this.
Are you training leaders… or just promoting the least bad option?Let me hit you with something uncomfortable, but real. When someone leaves your practice, do you have the next leader ready? Or do you just look around, panic a little, and say, “Well... Joanne's not awful. Let's give her a shot.”In this episode, I'm bringing the heat on a big mistake I see way too often - reactive promotions. We talk a lot about growing our practices, but are we really growing our people?I break down how to know if someone's actually ready to step into leadership using the EOS method. This framework has changed how I hire, how I lead, and how my team performs.I also talk about building a “minor league system” inside your practice, how to support your team through personal challenges, and why skipping leadership development is costing you more than you think.Hit play and let's talk real leadership. Key TakeawaysIntro (00:00)Are you training leaders, or promoting the least bad option? (00:32)The EOS framework for hiring (01:25)Why some promotions fail (01:43)Minor league system in your office (04:46)Be your team's best part of the day (05:12)Growing your team beyond ortho (05:46)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
If you've been in orthodontics long enough, you've heard it all before. Promises of revolutionary gadgets that somehow never quite pan out. Maybe you even tried one or two of those technologies, only to be left disappointed or worse, skeptical of every new "innovation" that follows.So when I tell you I found something different, something so compelling I invested my own money, you know it's not a claim I make lightly.In this episode, I sit down with Mark Terrill, CEO of OrthodontiCell, to talk about a device that might actually redefine how we deliver orthodontic care. Mark's no stranger to med tech; he's led multiple startups, taken companies to IPO, and knows what it takes to bring a medical device from concept to clinic.The innovation? A bioelectric stimulation device designed to work with aligners or braces. But before you roll your eyes and think, “Not another gimmick,” hear me out. This is something I have personally used. And the technology itself is not new; it has been used for a long time in bone treatment procedures.The co-founder behind this concept is Dr. John Marchetto, a brilliant orthodontist with a long track record of clinical excellence. I've known John for years. He's smart, honest, and humble, and his cases are as good as they come. If he's behind something, I'm paying attention.We discuss science, business, investment, and how you can actually use this in your practice, and even how early investors and key opinion leaders can join this movement.
In this 5-Minute Friday, I'm giving you a simple, no-BS way to boost your case acceptance immediately.And no, it's not a new script, software, or gadget; it's doing less. That's right. Less talking, less explaining, less time in the room.The longer you're in that room, the lower your numbers go. Why? Because you're making it harder than it needs to be. Your job is to diagnose, not convince. That's what your TC is for, so trust them, get out of their way, and stop micromanaging.I'll walk you through exactly what to do the next time you step into a new patient consult. From how to enter the room, to how fast you should be out, to why this approach changes everything.You'll even get a little reality check about why you're not as important as you think, and why.Ready to make your life easier, increase case acceptance, and lower your stress? Hit play. Then go do it tomorrow and watch the results speak for themselves.Key TakeawaysIntro (00:00)The longer you're in the room, the lower the case acceptance (00:36)Trust your TC. Do not micromanage (01:19)Five minutes. That's all it should take (02:28)You're not as important as you think you are (03:42)Your job is just not to mess it up (04:42)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this Greatest Hits Series episode, I sit down with Dr. Scott Law, co-founder of Smile Doctors and a respected thought leader in orthodontics, to talk about the human side of running a billion-dollar OSO.Scott is someone whose leadership and life philosophy have deeply shaped my own approach to business and team culture.He shares the real story behind Smile Doctors, born from humble conversations among peers trying to build something better.Scott opens up about risking his savings, building infrastructure from the ground up, and why equity in a company is about so much more than a payday.This episode has some good nuggets on leadership, the power of humility, and how Scott's vision continues to influence the ortho space.We also get personal, discussing how to make a generational impact as leaders, inside the office and out.Hit play and get inspired. Key TakeawaysIntro (00:00)Smile Doctors valuation (01:59)How Smile Doctors started (06:22)Doctors as the face of an OSO (16:01)Being open to learning and pivoting (20:18)Invest in the right people (23:03)The No.1 thing that determines success (26:23)You always need a mission (32:30)Empowering your team (35:34)How the concept of private equity works in an OSO (45:35)Why there's a timeline to equity in OSOs (52:04)Additional Resources- Smile Doctors: https://smiledoctors.com/- Dr. Scott Law's LinkedIn: https://www.linkedin.com/in/scott-law-63297272/- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Are you still stuck in the old ways of running your orthodontic practice? Let me tell you, you're losing money, and you don't even realize it.In today's episode, I tackle something that always blows my mind.Why are so many orthodontists still resisting the biggest opportunities to reduce stress, overhead, and make life easier?It's all about outsourcing and embracing technology. But somehow, so many of you still hold on to outdated practices and team drama.Change can be scary. But we've heard in this podcast of a practice that went from 15 team members to 3 and got more profitable.You're not sacrificing quality, and you're definitely not going to lose control of your practice. Once you embrace technology, everything changes.Hit play, and let's shake up the way you think about your practice.Key TakeawaysIntro (00:00)Why are many of you resistant to outsourcing? (00:50)Outsource 50% of your operations (01:21)The financial and operational benefits of outsourcing (02:18)Bob Skopek's success story (02:58)Addressing common concerns and misconceptions (04:05)The role of technology in modern orthodontics (05:56)Embrace change (06:47)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
When you meet Dr. Alyssa Carter, you can't help but love her enthusiasm for life and her overwhelming positivity.Most of you have met her in CE courses, summits, and other orthodontic meets all over the country. How she manages to do all those CEs is just impressive. She is the most well-traveled orthodontist in North America.But it's not just the travel that sets Alyssa apart. Her commitment to constant learning, improving efficiency, and ensuring the best possible experience for her staff and patients is what really drives her success. No wonder her practice is thriving!In this fun and lively episode of our Greatest Hits Series, she talks about her small-town roots and how they have shaped her approach to orthodontics.Alyssa also shares insights about her latest venture, On Demand Orthodontist, an innovative project aimed at helping orthodontists save time and improve patient care by providing on-demand support with treatment planning and setup.Tune in to hear about Alyssa's approach to efficiency, mentorship, and positive mindset. Key TakeawaysIntro (00:00)Meet Dr. Alyssa Carter (00:30)Practicing in a small town (06:43)How Alyssa manages to do lots of CE (10:55)Why Alyssa prefers Spark aligners in her practice (19:20)Learn how outsourcing can transform your practice (23:32)Remote monitoring for practice efficiency (31:03)Changing treatment philosophies to drive efficiency (35:08) On Demand Orthodontist (38:26)Additional Resources- How On Demand Orthodontist Works: https://www.ondemandorthodontist.com/- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I'm done chasing after orthodontists. That might sound a bit harsh, but if you've ever tried organizing a big event, you'll get it.In this 5-Minute Friday, I'm pulling back the curtain on why the OP Summit is officially done.I will explain how attendance trends are shifting across the board, and why now is the perfect time to step away while we're still at the top.I get real about the frustrating reality of planning for a crowd that signs up but often doesn't follow through.But this episode isn't a goodbye. I've got six pages of ideas for a totally different kind of event starting in 2026.I also preview a new coaching program that's coming, built to help you develop the kind of business foundation that lets you grow confidently and lead your practice like a pro.
In this episode, I sit down with Dan Davis, Managing Partner at the Thurston Group—a boutique private equity firm specializing in healthcare. Dan shares his interesting journey from Marine Corps infantry officer to finance leader and reveals how private equity can work for healthcare providers like us.We get into the nuts and bolts of private equity - how it works, why it often beats traditional investing, and what makes healthcare such a resilient and lucrative sector.Dan also addresses common myths about private equity and how his firm focuses on maintaining strong culture and clinical autonomy in its investments.If you've ever felt overwhelmed by misinformation about private equity, this is your episode. Dan explains clearly how it works and why it should be the next step in your financial journey.
I've got some big news.After eight amazing years of creating an event that, without a doubt, changed the orthodontic meeting space, I've made the decision to call it a wrap.The 2025 Orthopreneurs Summit will be the final one.When I started the OP Summit, I wanted to create an experience that was different from all the other meetings. A place where innovation thrived, and a place where people connected and left with an edge. A place where no one felt all alone.And now, as we approach the last Summit, I'm proud to say we've done just that.In this episode, I reflect on the OP Summit's journey, why it's time to end it while it's still at its peak, and how the lessons learned will lead to something new in the future.But before we wrap things up, we've got one last epic gathering in Vegas, with amazing speakers, four tracks for clinical and management insights, and everything you need to thrive both professionally and personally.This is your final opportunity to be a part of what I truly believe is the best orthodontic event. Trust me, you won't want to miss this one! Key TakeawaysIntro (00:00)How the idea for the Summit started at MKS (00:36)Goal: no one should feel alone at a meeting (01:06)Innovations introduced at the Summit (02:05)Why it's better to end on a high note (02:45)Plans for something new in 2026 (03:47)Sign up for the last Summit (04:43)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Scaling your orthodontic practice doesn't have to mean scaling your stress. Discover how a Stanley Cup champion turned business strategist helps orthodontists grow their practices in a sustainable, low-stress way.In this episode, Joe DiPenta, former NHL champion and EOS implementer, joins me to explain the power of the Entrepreneurial Operating System (EOS).Joe shares his journey from aspiring orthodontist to Stanley Cup champion and now business coach, helping organizations scale with simplicity and structure.You'll learn how EOS empowers leadership teams, builds accountability, and creates a clear path toward growth without the founder having to micromanage every detail.We also discuss how EOS transforms practices into well-oiled machines, whether you're aiming for a $5 million practice or seeking more time off.Joe also reveals leadership tips from the NHL, the importance of culture and team alignment, and why hiring for core values is non-negotiable.Tune in now and learn how EOS can be the game-changer you've been searching for.Key TakeawaysIntro (00:00)Meet Joe DiPenta (00:49)Joe's journey from NHL champion to EOS implementer (02:27)How EOS helps practices grow without added stress (06:31)Defining “rocks” for 90-day business goals (10:37)Setting a clear vision for scaling practices (13:02)Empowering leadership teams, not micromanaging (16:09)NHL leadership lessons applied to business (21:55)Right person, right seat: hiring for culture and role fit (29:33)Why self-implementing EOS often fails (36:43)Personal story: Joe's first hockey fight and leadership (44:01)Additional Resources- Certified EOS Implementer® at EOS Worldwide STANLEY CUP CHAMPION 2007 https://www.eosworldwide.com/joe-dipenta - Traction by Gino Wickman – https://www.eosworldwide.com/traction- Joe DiPenta's LinkedIn – https://www.linkedin.com/in/joe-dipenta/- Joe DiPenta's email - joe.dipenta@eosworldwide.com- EOS Worldwide – https://www.eosworldwide.com—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Fresh off the Smile Doctors Annual Doctor Meeting, I had to share what I've been hearing and what the facts actually say.There's a lot of noise out there about OSOs being unsustainable. You've probably heard it too: “It's all going to collapse once the equity turns happen and the doctors retire.”Well, that's just not true, and in this 5-minute Friday, I'm telling you why.7 out of the 10 top-performing practices in the Smile Doctors network are associate-run. Not only are these organizations more stable than critics claim, but many of us, including myself, have no plans to retire anytime soon. Why? Because we still love what we do.I also talk about the emotional versus factual divide in these conversations and share why so many people are misled by loud voices with hidden agendas. If you want to better understand the landscape, you need to hear this.
What do luxury hotels and orthodontic practices have in common? Turns out that we share a lot.I'm joined by Zachary Lapidus, Vice President of Luxury Hotel Operations at Caesars Palace in Las Vegas. This is the venue of the last ever OP Summit later this year.Zach and his team know a thing or two about delivering unforgettable experiences, and he's here to share some incredible lessons from the hospitality world that we can all apply to our orthodontic practice.We chat about the staffing challenges that are affecting both our industries and how Caesars Palace has overcome these hurdles by focusing on hiring the right people.They also create a positive team culture and appreciate each employee as they'd like to be appreciated.Creating memorable experiences isn't just for high-end hotels. It's something we can all incorporate into our practices. There's so much to learn here.And of course, we take a sneak peek into the upcoming OP Summit at Caesars Palace this September. If you're attending, you're in for an unforgettable time! Listen in!Key TakeawaysIntro (00:00)Meet Zachary Lapidus, VP of Luxury Hotel Operations at Caesars Palace (00:41)Caesars Palace's 60-year history (02:08)Room options at Caesars Palace for Summit attendees (03:52)Staffing challenges and solutions in the hospitality industry (07:01)Making employees feel appreciated and part of a family (10:02)Tips on handling emotional clients (11:21)Turning conflicts into opportunities for exceptional customer service (12:34)Additional Resources- New and Noteworthy Caesars Palace Offers https://docs.google.com/document/d/1uhyudpNaMGKKk7OxG-opDfQMPtdibN2Z/edit?usp=sharing&ouid=107188788794295231890&rtpof=true&sd=true- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this 5-Minute Friday episode, I'm going to challenge the way you think about retirement. I've read hundreds of books, spoken with countless professionals, and I've come to one clear conclusion: too many of us are aiming way too low when it comes to building wealth for the future.I'll walk you through how I've structured my own financial world, not just with stocks and bonds but with commercial real estate, private equity, and one of my favorite vehicles: equity inside private equity-backed OSOs like Smile Doctors.I'm not a financial advisor, but I am someone who's done the math and seen real returns. I'm talking 20%, 30%, even 40% annual returns.We'll also talk about why many orthodontists leave millions on the table by not exploring these paths. If you want to know how to make your money work harder without waiting 40 years to get there, this episode is for you.Click play, and let's get real about what it takes to retire wealthy. Key TakeawaysIntro (00:00)Retirement planning has three outcomes (00:44)Shockingly low return expectations (02:02)Power of compounding at different return rates (03:34)Commercial real estate returns example (06:27)OSO equity growth potential (07:27)Other routes toward retirement (09:14)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
This rerun episode from our Greatest Hits series is all about the exciting field of longevity and biohacking. These areas are often beyond the scope of standard modern medicine for the general population but hold immense potential for those who can access them.Dr. Jeffrey Galvin from the Vitality Medical Wellness Institute joined us to share some health information you've probably never heard of before. With board certifications in Emergency Medicine and Obesity Medicine, and experience as a former Emergency Physician in the United States Air Force, Dr. Galvin founded his institute out of a desire to move beyond symptom management and address the root causes of illness, focusing on proactive prevention.He unveils the innovative work being done at the Vitality Wellness Institute and shares practical lifestyle adjustments that can significantly impact your longevity. He astutely points out that while conventional medicine aims to bring you to the average, true health optimization involves pushing beyond that.Don't miss this rerun episode to get a sneak peek into the fascinating world of longevity and how you can take proactive steps toward a healthier future!Key TakeawaysIntro (00:00)Meet Dr. Jeffrey Galvin (02:46)The dirty little secret in modern medicine (06:37)How simple lifestyle changes make all the difference (16:45)The markers of metabolic syndrome (29:02)Tools at our disposal to help with metabolic syndrome (35:45)The 5 pillars of health (39:55)The difference between normal and optimal hormone levels (41:43)Testosterone effects on both men and women (49:55)Rapamycin for longevity enhancement (1:00:51)The burgeoning world of longevity health and biohacking (1:09:07)Additional Resources- Dr. Galvin's email: drgalvin@vitalitymwi.com- Vitality Medical Wellness Institute: https://www.vitalitymwi.com/- A Longevity Masterclass: Emerging Science & Timeless Wisdom of Healthy Aging | Rich Roll Podcast: https://www.youtube.com/watch?v=pxEnH00YcGY—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
You think your practice is crushing it? Cool. But you might be slowly coasting into extinction without even realizing it.I've seen too many orthodontists who built successful practices only to let them slide into irrelevance because they stopped pushing. They stopped learning. They got comfortable. And now they're watching what they worked so hard for slowly lose value.If you're riding high on a killer practice but haven't attended a meeting, read a book, or implemented a new idea in months - this message is for you.I'm here to remind you that you have to keep showing up, keep learning, and keep pushing.So, are you riding your stallion into extinction, or are you building the life and practice you actually want? Tune in to find out!Key TakeawaysIntro (00:00)You're riding your stallion into extinction (00:47)Don't take your foot off the gas (02:39)Your practice is your child. Raise it right (04:32)Rick Pitino's 10 steps – do it all again (05:30)Reignite your drive (06:20)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
When starting a private orthodontic practice during a global pandemic, most people would play it safe. But not Dr. Ashley Kisling. In this Greatest Hits Series episode, she shares how she launched her San Clemente-based startup during COVID-19 without a clear marketing strategy.The thought of spending hours on social media to grow her patient base felt overwhelming. She nonetheless opened social media accounts, as businesses usually do.It didn't take long for her to start seeing the power of TikTok for orthodontic marketing.In just one year, Ashley took her practice from zero to 7 figures in revenue using TikTok. But she wasn't just posting dance moves or trending videos. She focused on one thing: education.Ashley's TikTok isn't filled with gimmicks or viral challenges. It's packed with bite-sized, informative content that educates parents and kids about orthodontic treatments. And it worked big time for her.She breaks it all down and explains how she used TikTok to attract new patients and build a loyal community.Listen now and learn how you can leverage the same strategy to grow your practice. Key TakeawaysIntroduction (00:00)How Dr. Ashley Kisling got into Ortho (00:38)Launching an Ortho startup at the height of COVID-19 (04:57)Growing a brand-new practice to 7 figures in one year (11:27)How to use TikTok in your Ortho Practice (16:06)Working with influencers in your local community (23:20)Social media best practices (27:46)Getting your patients to sign a photo release for social media (32:56)Creating good hooks for TikTok (34:21)Why it pays to be authentic in social media (40:17)Additional Resources- Dr. Ashley's TikTok: https://www.tiktok.com/@socopdo- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs