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When starting a private orthodontic practice during a global pandemic, most people would play it safe. But not Dr. Ashley Kisling. In this Greatest Hits Series episode, she shares how she launched her San Clemente-based startup during COVID-19 without a clear marketing strategy.The thought of spending hours on social media to grow her patient base felt overwhelming. She nonetheless opened social media accounts, as businesses usually do.It didn't take long for her to start seeing the power of TikTok for orthodontic marketing.In just one year, Ashley took her practice from zero to 7 figures in revenue using TikTok. But she wasn't just posting dance moves or trending videos. She focused on one thing: education.Ashley's TikTok isn't filled with gimmicks or viral challenges. It's packed with bite-sized, informative content that educates parents and kids about orthodontic treatments. And it worked big time for her.She breaks it all down and explains how she used TikTok to attract new patients and build a loyal community.Listen now and learn how you can leverage the same strategy to grow your practice. Key TakeawaysIntroduction (00:00)How Dr. Ashley Kisling got into Ortho (00:38)Launching an Ortho startup at the height of COVID-19 (04:57)Growing a brand-new practice to 7 figures in one year (11:27)How to use TikTok in your Ortho Practice (16:06)Working with influencers in your local community (23:20)Social media best practices (27:46)Getting your patients to sign a photo release for social media (32:56)Creating good hooks for TikTok (34:21)Why it pays to be authentic in social media (40:17)Additional Resources- Dr. Ashley's TikTok: https://www.tiktok.com/@socopdo- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Today's 5-Minute Friday is all about a topic that's bound to get people talking: private equity. I know it stirs up strong opinions, but stick with me. I am giving the reasons why now could be a really interesting time to at least take a look at what private equity-backed OSOs have to offer.I've seen a lot of deals, had boots-on-the-ground experience with Smile Doctors, and watched the five-year investment clock tick away. We're getting close to another cycle, and if you're paying attention, you'll see why that matters.Even if you're not thinking of selling, there's no harm in getting an offer. You might be surprised what your practice is worth.Beyond the money, there's serious value in the support, the systems, and the freedom that comes with handing off the stuff you hate doing. HR, marketing, bills... all gone.I'm not here to sell you; I just want to make sure you're thinking with facts, not fear.
In this episode of the Greatest Hits Series, I welcomed back the legendary Dr. Ron Roncone to discuss the art and science of creating an ultra-efficient orthodontic practice.Dr. Roncone walks through the origin and evolution of his JSOP (Just Short Of Perfect) system, detailing how he dramatically cut down on appointments, increased production per team member, and maintained clinical excellence.He combined a powerful blend of strategic scheduling, consistent clinical protocols, and staff accountability. He shares specifics that brought remarkable results, including reduced emergencies and improved case acceptance.We also talked about the deep importance of verbal skills in case acceptance and why many orthodontists end up retreating cases due to poor foundational decisions.The episode is a masterclass in orthodontic thinking and systems for any orthodontist looking to run their practice better from someone who has done it all. Tune in! Key TakeawaysIntroduction (00:00)The strive for efficiency in orthodontics (02:03)Reduce appointments and eliminate emergencies (07:29)$600,000 production per team member (10:48)Smart scheduling strategies (21:01)Occlusion and treatment philosophy (35:56)The cost of ignoring basic occlusal principles (41:46)Continuing education in orthodontics (49:18)Additional Resources- Dr. Ron Roncone's Course: The Just Short Of Perfect (JSOP)- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
This episode might ruffle some feathers, and I'm totally okay with that because sometimes you need a little disruption to shake things loose.I'm diving into something I taught before - how to actually live your best life. It's a simple but powerful four-quadrant framework that'll help you figure out where your time and energy should go.You should be living in the box where you're doing stuff you love, and you're great at. But most of you are stuck in boxes full of things you can do but don't enjoy and it's draining the life out of you.I also dig into the “Cross of Life”—balancing family, health, work, and belief. If you get yourself out of balance, you're going to crash. And listen, stop defining yourself as just an orthodontist. That's not your legacy or why you're here.Listen in to this 5-minute Friday to hear more about living your best life. Key TakeawaysIntroduction (00:00)Life is engineered, not accidental (00:47)Introducing the “proof box” framework (01:36)Balance the four corners of the “cross of life” (05:04)Don't define yourself by your profession (07:48)Change lives, not just smiles (10:32)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What does it take to build and run a billion-dollar orthodontic empire? Jay Hedrick - CEO of Smile Doctors, knows the answer firsthand.I had the honor of having a conversation with Jay, an experienced executive with a wealth of experience in private equity-backed companies. He sheds light on what it's like running a multi-billion-dollar orthodontic organization and the day in the life of a CEO.Among many other interesting insights, Jay dispels the myth that corporate orthodontics is focused solely on profits. Smile Doctors prioritizes creating value for patients and doctors alike to ensure a win-win scenario for all stakeholders.This episode provides a behind-the-scenes peek into private equity in our profession, equity opportunities, and what drives a successful OSO.Key TakeawaysIntroduction (00:00)Jay Hedrick's background and career journey (00:52)Day-to-Day Life of a CEO (12:13)Private Equity and its Role in Smile Doctors (14:44)Equity and value creation in Smile Doctors (20:53)Joint venture model and its benefits (26:36)Bolt-On and De Novo strategies (30:13)Cultural alignment and patient care in OSO/DSOs (32:51)Advice for orthodontists joining OSOs or DSOs (35:21)Additional Resources- Smile Doctors: https://smiledoctors.com/—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Are you thinking about hiring an associate? You might want to rethink that decision.Last week, I talked about opening a satellite and why it might be your biggest mistake and in this episode, I'm breaking down why bringing an associate into your orthodontic practice might be another big mistake you can make.I've received countless messages from people who think hiring an associate will automatically reduce their working hours or increase their revenue.The reality is that bringing on an associate often means more work (not less), at least for the first year or two. It can be an uphill battle, especially if you don't have the right systems in place.I will explain the core reasons why associateships often fail, from the mismatch of expectations to the financial realities that many don't realize.You can't just hire someone and expect them to grow your practice automatically. Most associates don't make the kind of impact you expect, even if you give them all the resources they need.Focusing on your existing practice, maximizing efficiency, and even raising your fees could be the better approach. By doing this, you'll have a more profitable and less stressful practice without the added complications an associate can bring. Tune in to hear more! Key TakeawaysIntroduction (00:00)The truth about associates and work-life balance (00:52)Why associates rarely increase practice profitability (01:35)How raising fees might be the answer to growth (04:16)Satellite offices and associates dont work out as people think (07:31)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
You might be losing as much as half a million dollars on unanswered calls. That's right.In this Greatest Hits Series episode, I sat down with Scott Hansen - cofounder of OrthoChats and now LeadSigma, who shared ways why your practice may be bleeding revenue without even realizing it.Scott has built and sold tech that revolutionized patient communication. Now, he's tackling the next big bottleneck: converting leads. His new company, LeadSigma, focuses on automating and improving how orthodontic offices respond to inquiries - using smart systems and cutting-edge AI.We unpack Scott's five-step framework that tripled his practice, how missed calls cost you hundreds of thousands, and why the orthodontic industry can learn from the hyper-responsive world of home services. Scott also shares the next frontier in AI and what it will mean for your front desk team and new patient scheduling.If you are looking for ways to scale your practice efficiently, this is the episode for you.
I want to talk about something I see way too often. Orthodontists itching to open a satellite location. On the surface, it feels like a good move. More locations = more patients = more money. But it's not that simple.I've been in those shoes. I've had the conversations. I've made the spreadsheets. And I've also seen what really happens when you try to split your time, energy, and team across two locations. It's not usually a fairytale ending.In this 5-minute Friday episode, I break down why I believe most satellite practices are a mistake, and why you're probably better off growing your current practice instead of chasing growth somewhere else.I'll show you how doubling down where you are can be the smarter, more profitable move.Hit play now and let's talk about smarter ways to grow. Key TakeawaysIntroduction (00:00)Is opening a satellite practice a risky move? (00:47)The operational and staffing complications (02:02)Scaling an existing practice vs. opening a new one (03:27)The second biggest mistake orthodontists make (04:13)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I'm going to be straight with you, some of you are making a massive mistake, and it's driving me crazy. I keep hearing, “I'm having a down year, I can't afford CE.” That's complete BS. You can't afford NOT to invest in yourself.Even the most successful orthodontists still invest heavily in learning and those struggling should be increasing their educational spending, not cutting it.Skipping CE because ‘money's tight,' is just lying to yourself… you're sabotaging your practice, your family, and your future.If you're having a tough year, THAT is exactly why you need to double down on learning. You have patients counting on you, a family depending on you, and no one else is going to fix this for you but YOU.In this 5-Minute Friday, I'm giving you a little tough love, because someone needs to say it.If you're stuck, it's time to shake things up, and the best way to do that? Get to a course. Go to a meeting. Hire a coach. Do something different.No orthodontist should ever be in a position where they can't afford to invest in their own success.Listen now, and let's get to work.
Have you ever wondered what running an orthodontic practice and Disney World have in common? Dr. Jason Kaplan shares how the legendary customer experience principles from Disney can enhance orthodontic care, improve patient interactions, and create a standout practice.Dr. Kaplan also shares his personal experience with Smile Doctors, debunking common myths about OSOs and DSOs, and discussing the benefits he's seen in his practice.Beyond the business side, he explores the importance of financial wisdom, why you should give to your family while they need it, and the joy of spending on experiences rather than just accumulating wealth.We also talk about gratitude, fitness, and how taking care of yourself first leads to success in all aspects of life. If you're looking for ways to level up your practice and your mindset, this is a must-listen!
For years, I've been teaching orthodontists about case acceptance, and I can tell you one thing with certainty: trust alone won't get patients to say yes anymore. Gone are the days when simply being a doctor was enough to get patients to start treatment.So, what's the missing piece? You need a closer. Whether it's you or your treatment coordinator, someone in your practice must have the skills to turn interest into commitment. Sales isn't a dirty word but an essential skill to grow your practice and help patients. A soft, ethical sales approach is what separates thriving practices from those struggling with low acceptance rates.In this episode, I break down how to create a high-converting patient experience, how to assess your team's sales ability, and why recording and reviewing your case presentations can transform your acceptance rates. If your practice is bringing in leads but not converting them, you can't afford to miss this.
There's this myth in orthodontics that you need to limit your patient load to maintain quality, reduce stress, and run a low-overhead practice. I'm here to tell you that's not true.The old-school approach of running a low-volume, high-fee orthodontic practice is outdated.With the right technology, smart outsourcing, and effective management, you can see 60-70 patients a day, avoid burnout, and still provide top-notch care.I've built a $3 million/year practice working 3 days a week, and I want to show you how you can do it. It's about working smarter, leading better, and not buying into any limitations other people try to sell you.Some of the best in our field have built high-revenue, low-overhead practices using this approach, and there's no reason you should not do it. Tune in to this 5-minute Friday episode to hear more! Key TakeawaysIntroduction (00:00)Dispelling myths about low-volume practices (00:45)Leveraging technology and outsourcing (02:18)70 patients a day practice with low stress (02:39)Achieving $3 million a year on three days a week (02:54)Refine your management and leadership skills (04:03)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Every once in a while, you travel to a place that completely blows your mind. That's what recently happened to me and my family when we went to Japan.I thought I knew what to expect: polite people, cool architecture, good food. But Japan exceeded every expectation I had. It was something out of a dream.In this episode, I'm talking with Mac from Maction Planet, the tour guide who made our trip special. He is originally from the UK but has lived in Japan for over 20 years. He first came here for the Soccer World Cup and fell in love with the country.Mac is not your typical guide, he's got this insane passion for Japan and knows how to craft an experience that feels personal and unforgettable.We cover everything from Japan's safety and civility to its awe-inspiring food scene. I'm talking tiny restaurants where chefs treat cooking like fine art, with no tipping culture and some of the best craftsmanship I've ever seen.We also discuss what makes Japan so clean and organized, the mesmerizing fusion of Shintoism and Buddhism, and yes... the tea ceremony that changed my entire outlook on life.If you have never been to Japan or are thinking about going, you don't want to miss this one. I'm definitely going back!Hit play now.Key TakeawaysIntroduction (00:00)East vs. West Japan cultural divide explained (02:28)My first impressions of Japan's uniqueness (03:15)Mac Salman's background (05:51)Tokyo's safety and efficiency (13:12)Niche restaurants: 12 seats, owner-chefs, no tipping (20:08)Craftsmanship in food vs. Western “art” norms (24:16)Japan's shame-based culture and public apologies (32:32)Blending Shinto and Buddhist traditions seamlessly (43:07)Tea ceremony in a private home: “magical” experience (57:18)Travel tips: Avoid summer, embrace February (1:03:46)Additional Resources- Maction Planet Website: https://mactionplanet.com/- Maction Planet IG: https://www.instagram.com/mactionplanet/?hl=en—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Running a practice comes with its challenges, especially when it comes to efficiency and costs.One of the areas where we can be more efficient and save costs is by directly printing aligners in our offices.In this episode, I sit down with Mark Bacino from Voxel Dental and Nate Hudson from Renew Digital. Mark dives into how Voxel's partnership with Lux Creo is changing the game with direct-print aligners. No more models, no more thermoforming. You can print a full set of aligners in about two hours; how cool is that?Nate gives us the lowdown on CBCT tech and why certified pre-owned CBCTs are becoming a smarter investment than new 2D systems. We also chat about how these digital advancements help orthodontists offer faster, more efficient treatments, including same-day sleep appliances.If you are looking for ways to streamline your workflow and cut costs without sacrificing quality, this is the episode you don't want to miss.Go ahead - hit that play button. You'll thank me later!Key TakeawaysIntroduction (00:00)Meet Mark Bacino (02:36)Meet Nate Hudson (03:42)Overview of Voxel Dental's direct-print aligner technology (11:11)Cost and efficiency improvements with Lux Creo systems (16:30)The role of CBCT in modern orthodontics (23:15)Consultative approach to selecting digital solutions (35:01)Cross-specialty opportunities with EMA sleep appliances (39:26)Contact information for Voxel and Renew (40:19)Additional ResourcesContact Nathan HudsonPhone Number: 404-418-8753 Email: nathan@renewdigital.comContact Mark BacinoPhone Number: 469-525-0791 Email: mark@voxeldental.com----Voxel Dental – Technologies for digital orthodontic solutionsRenew Digital – Certified pre-owned CBCT and other digital solutionsLux Creo – Dental 3D printing technology—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Is your practice truly where you want it to be? Be honest with yourself. If you've been listening for a while, you know I don't sugarcoat things. Today, I'm getting real about why your practice might not be hitting the numbers you want and what you can do about it.If your practice isn't where you want it to be, it's not because of the economy, your competition, or bad luck. It is because you're not investing enough time and money into the one thing that can change everything.Whether through coaching, courses, or attending events like the OP Summit, the ROI on investing in yourself is massive.If you're not spending the time and money on yourself and your practice, how can you expect things to improve?Tune in to this episode, and let's get real about what it takes to succeed.Key TakeawaysIntroduction (00:00)Orthodontic practice growth and challenges (00:41)Controllable factors in practice growth (01:38)The role of coaches and consultants (02:57)Investing in personal and practice development (05:56)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
For most of us, life can feel like a never-ending juggling act. Between work, family, and the chaos of everyday life, it's easy to feel like you're hanging on by a thread. In this episode, I welcome Amanda Gore, a motivational speaker and expert in emotional intelligence, communication, and wellness. For over 38 years, Amanda has helped individuals and organizations deal with stress and burnout and improve their emotional well-being.She graciously shares her knowledge of the importance of emotional intelligence, self-awareness, and connection in today's world.She also reveals some great techniques to manage stress, stay present, and build stronger relationships both at work and at home.The conversation also covers generational differences in the workplace, the role of non-verbal communication, and unique stress-relief techniques like the "Trouble Tree" and face planting in ice water. Amanda also explains how our emotional states can influence those around us, especially as leaders in our practices.Click to listen to this episode with Amanda Gore for tips to lead a more balanced and fulfilling life.Key TakeawaysIntroduction (00:00)Amanda's journey and career evolution (00:47)The importance of emotional intelligence and communication (10:02)Strategies for managing stress and burnout (17:26)Faceplanting in ice-cold water for stress relief (33:36)Balancing personal and professional life (37:06)The role of social media and the comparison trap (44:14)Final thoughts (48:10)Additional ResourcesAmanda Gore's Website: Amanda Gore YouTube at Amanda Gore TV: @amandagoretv—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Are your clinical photos secretly costing you case acceptance and patient trust?You might not realize it, but blurry, mediocre images could be leaving thousands of dollars on the table.In this 5-minute Friday episode, I'm breaking down why exceptional clinical photography is a non-negotiable for your practice. For over 20 years, I've taught orthodontists worldwide how clinical photography boosts patient trust and case acceptance rates.I'll also give a glimpse of the course I created through Orthopreneurs University, designed to train your team (so you don't have to!) and ensure they know exactly how to get the images you need for success.Tune in to increase your case acceptance, elevate patient care, and make photography a powerhouse tool in your practice. Let's stop leaving money on the table and turn consultations into 90% case acceptance.Key TakeawaysIntroduction (00:00)Importance of clinical photography in orthodontics (00:34)Digital co-diagnosis and its impact on your practice (01:22)Financial implications of improving case acceptance (02:23)Training teams in clinical photography through OrthoPreneurs University (03:01)ROI potential from exceptional clinical photography (04:29)Additional Resources- Exceptional Clinical Photography Course Part 1: https://web.orthopreneurs.com/exceptional-clinical-photography-made-easy-details- Exceptional Clinical Photography Course Part 2: https://web.orthopreneurs.com/opu-exceptional-clinical-photography-made-easy-part-2-details- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Have you had a patient walk into your office nervous and dreading orthodontic treatment?In the minds of some of our patients, pain and orthodontics often go hand-in-hand, whether it's from braces, aligners, or other treatment modalities.It's up to us to change that and reassure our patients of a painless experience. That's why I'm excited to share a solution that's not just innovative but genuinely transformative for both your practice and your patients—the Synapse Pen, also known as the Dental Pain Eraser.I had the privilege of sitting down with the brilliant mind behind this tool, Dr. Cosmo Haralambidis, to have an in-depth discussion on the science behind the workings of this tool and the business case for its adoption.After our conversation, I'm convinced that every orthodontist needs to know about this device.So listen in and learn how this non-pharmacologic, FDA-approved device works to block pain signals effectively and how it can enhance patient satisfaction in your practice.Key TakeawaysIntroduction and welcome to Dr. Cosmo (00:00)Dr. Cosmo's background and training (02:02)Development of Synapse and addressing dental phobia (03:40)Applications of the Synapse Pen (06:21)Detailed applications and usage (08:57)Patient use and pricing (14:10)Science Behind the Synapse Pen (18:52)Clinical studies and validation (22:12)Conclusion and special offer (24:10)Additional Resources- Learn more about the Dental Pain EraserSpecial Offer for the Dental Pain Eraser: https://dentalpaineraser.com/business-card-op/Facebook: https://www.facebook.com/dentalpaineraser/Instagram: https://www.instagram.com/dental.pain.eraser/LinkedIn: https://www.linkedin.com/company/synapse-dental-llc/Vimeo: https://vimeo.com/dentalpaineraserYouTube: https://www.youtube.com/channel/UC-Lr7q3YNcBI25LDrCCCthA—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
As an orthodontist, you're incredibly busy. You're focused on providing the best possible care to your patients, and the last thing you want to worry about is your taxes.If you're working hard to make money, you owe it to yourself to work just as hard to keep it. That's why I believe the right CPA can make a big difference in your bottom line.It's about tapping into every legal tax strategy available. I'm talking about R&D tax credits, economic opportunity zones, conservation easements, and more.In this week's 5-minute Friday, I'm sharing some key things to look for in a CPA to ensure you're keeping more of the money you earn. Listen in!Key TakeawaysIntroduction (00:00) Importance of financial planning and CPAs (00:34)Qualities of a great CPA (02:18)Confidence and expertise in tax planning (04:15)The role of CPAs in tax strategy (05:39)Seek better financial advice (06:10)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this episode, I chat with Dr. Steven Semaan, an Australian orthodontist who runs a practice that's 99% aligner-based.He shares how he transitioned into a full aligner model in a country where aligner adoption is still relatively low. Steven also shares the tools he uses, like dental monitoring and remote response, to run his practice more efficiently and create more time for himself and his patients.At one point, he got an award for being the #1 doctor in the world using dental monitoring.Not only that, but Steven is the mastermind behind iChew®, an innovative aligner accessory that patients absolutely love. It solves a lot of the issues with traditional chewies, and his patients can't stop asking for more!If you have issues with aligner patient compliance or scaling your practice efficiently, Steven drops some golden nuggets you don't want to miss.Ready to rethink how you run your practice and get inspired to innovate? Click play, and let's go!Key TakeawaysIntroduction (00:00) Dr. Steven Semaan's background and early career (00:58)Transition to orthodontics and early adoption of aligners (07:51)Transitioning to aligner-based practice (14:36)Embracing dental monitoring and remote response (21:15)Using AI tools like ChatGPT in daily workflows (28:38)Addressing compliance in aligner treatments (36:43)Importance of delegation in practice management (39:35)iChew® and its benefits (45:54)Additional Resources- Order The iChew®: https://www.chewly.com.au/- Remote Response: https://www.remoteresponse.com/—- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I see it all the time - practices that think they're doing great but are actually full of hidden inefficiencies. We're talking response times that are way too long, systems that aren't as tight as you think, and a reliance on amazing staff that might actually be holding you back.I share real-life examples of orthodontists who swore their practices were running perfectly—until the data told a different story.I'll show you how metrics like response times can uncover the flaws you don't even know are there.I will also tell you what you need to do for superior results and greater accountability.
Let me start by saying this: some conversations stick with you long after they're over. My chat with Dr. Nicole Wax was one of those conversations. You know, the kind—where you walk away inspired. Nicole has that effect on people.She's not just an orthodontist and a leader; she's one of the most grounded and intentional people I've had the privilege of knowing.Growing up as an underdog, with nothing handed to her. No family role models in dentistry, business, or leadership, she had to figure it all out on her own.But her underdog status became her fuel. She didn't just claw her way up for personal success; she's made it her mission to help others reach their full potential, too. That's her “why”—lifting others, whether they're patients, team members, or peers.If there's one thing Nicole excels at, it's leadership. But she's the first to admit she didn't always get it right. She has some innovative leadership strategies, including her successful "pow-wow" meeting approach that changed her team's engagement and problem-solving abilities. She shares practical techniques for empowering staff and creating a more collaborative practice environment.Beyond practice management, Dr. Wax discusses the huge impact of therapy, coaching, and self-discovery on both professional success and personal fulfillment. Her candid insights about finding contentment while maintaining ambition provide a fresh perspective on work-life balance.If you're looking to transform your leadership style while finding greater satisfaction in both your practice and personal life, this episode is a must-listen.Key TakeawaysIntroduction (00:00) Dr. Wax's problem-solving approach (01:11)Dr. Wax's career journey and early aspirations (04:57)Building and growing practices (07:37)The role of therapy and coaching (10:52)Leadership and team dynamics (16:56)Finding contentment and purpose (32:11)The importance of gratitude and positive attitude (45:27)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Do you know the one thing that could make your life much easier?It took me decades to figure it out, but once I did, everything changed. Here's the deal: there are only two kinds of problems in this world, and if you can sort them out, life gets much simpler.I'm tackling a simple yet profound concept: understanding the difference between 'your problems' and 'not your problems.'You'll learn how to stop carrying other people's problems around like they're your own and why prioritizing the right way can make you more productive and less overwhelmed.Click play now - it's worth every second!Key TakeawaysIntroduction (00:00) Understanding two kinds of problems (00:36)Applying the problem distinction in daily life (01:08)Categorizing problems based on urgency (02:53)Living by the problem matrix (04:02)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
You've heard it before—"I'm ready to scale!" But what does that actually mean for your practice?In this week's rerun episode, I reveal the secrets of scalability, breaking down the key differences between scaling out (adding more resources) and scaling up (revamping systems).With actionable advice and real-world examples, I explain when to invest in new tools like call centers and how to manage temporary high overhead.Plus, learn about an exclusive one-day live course by Dr. Ben Fishbein, Amanda Floyd and Miranda Riley on January 17th, 2025, to master advanced techniques, expand your treatment options, boost revenue, and reduce stress—all while delivering exceptional patient outcomes.https://web.orthopreneurs.com/fishbein-opu24 Key TakeawaysIntroduction (00:00) Scalability defined and types explained (00:39)Examples and considerations for scaling out (01:09)Outsourcing and financial management (03:29)Balancing overhead and scaling (04:10)Practical advice for scaling (06:01)Ben Fishbein's course (06:29)Additional Resources- The Growth Formula With Dr. Ben Fishbein, Amanda Floyd, and Miranda Riley: https://web.orthopreneurs.com/fishbein-opu24- Take Your Practice to New Heights with Fishbein Fundamentals: https://fishbeinfundamentals.com/- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
As 2024 comes to a close, it's the perfect time to reflect on the standout lessons and insights that shaped this year.2024 was a year of incredible growth and learning. I had the privilege of welcoming a diverse range of inspiring guests who shared their expertise on a variety of topics crucial to your success.I brought together some incredible experts who shared transformative strategies for running efficient practices, embracing innovative technologies, and living healthier, more intentional lives.Join us for a special year-end compilation episode featuring highlights from our most impactful 2024 interviews. In Part 1 of this compilation, we revisit conversations with experts who shared invaluable insights on:Lowering Overhead CostsBreaking the $3 Million BarrierEffective Team ManagementMarketing Your PracticeLiving a Longer, Healthier LifeIf you're ready to take your personal and professional game to the next level in 2025, this post is packed with actionable takeaways from the best of 2024.Key TakeawaysIntroduction (00:00)$600,000 production per team member (00:53)Wow smile characteristics (05:10)Your Ortho practice needs a unique selling proposition (07:34)Fitness and personal well-being (11:01)The TRUE meaning of a DIGITAL orthodontic practice (13:24)How to run your practice for MAXIMUM efficiency (15:49)The origin story of Spark Aligners (19:56)Supplements that make a real difference in health span (28:15)Additional Resources - Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
As the year comes to an end, I wanted to talk about something that holds many people back.Let's talk about fear. It's not the most exciting topic, but seriously, how often does fear hold you back?Fear often manifests in those everyday decisions we make, and sadly, it prevents us from reaching our full potential.For most people, once they overcome fear, they can invest in themselves. Whether through online courses, attending conferences, or simply stepping out of your comfort zone, these early investments can pay off hugely in the long run.This episode will help you identify your fears and overcome them. You'll learn how to turn those "what ifs" into "I did it!" and finally start living the life you truly deserve.So, are you ready to make 2025 the year you bet on yourself? Tune in now, and let's conquer fear together! Key TakeawaysIntroduction (00:00)Fearlessness and taking the first step (00:37)Investing in oneself despite fear (00:49)The cost of inaction and the benefits of personal investment (02:25)The value of investing in personal development (03:12)Additional Resources - Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Starting or expanding a dental or orthodontic practice is a monumental step in every orthodontist's career. But let's face it—navigating the financial side of things can feel overwhelming.From buying real estate to financing expensive equipment, the complexities of securing a loan can leave even the most ambitious practitioners scratching their heads.In this episode, I chat with Bert Smith, Senior Vice President of Healthcare Financing at Live Oak Bank, to demystify orthodontic practice financing.Bert's expertise in SBA loans and his deep understanding of the dental industry offer a roadmap for practitioners looking to own or grow their practice. He shares a lot of insider knowledge that will definitely transform how you approach financing.You will understand why conventional banks might struggle with your loan requests and how smaller banks' personalized approach works best for dental/orthodontic practices.Tune in to learn more about the world of financing and how you can make your vision a reality.Key TakeawaysIntroduction (00:00)Bert's journey - career path to Live Oak Bank (01:57)Banks' view on orthodontic practices (03:01)Traditional loan models - Financing land and buildings (10:35)How SBA loans benefit orthodontic practices (14:58)Flexibility of SBA loans (19:33)SBA vs. conventional loans interest rates (25:45)Additional Resources - Live Oak Bank Website: https://www.liveoakbank.com/- Bert Smith's Email: bert.smith@liveoak.bank- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
As orthodontists, we often find ourselves caught up in the day-to-day grind—managing patient care, running the practice, and constantly juggling tasks to keep things running smoothly.We are always on the lookout for ways to streamline our practices, reduce burnout, and provide an even better patient experience—all without adding more work to your plate.I recently had the pleasure of chatting with my good friend and partner, Dr. Joshua Adcox. He is a clinical director at Smile Doctors and founder of "The Remote Orthodontist," and shares his journey from general dentistry to becoming a trailblazer in orthodontic innovation.Mentored by industry leaders, Dr. Adcox has helped shape modern orthodontic care with remote monitoring solutions and digital workflows. By focusing on his principle of “doing more with less but better,” Dr. Adcox describes how orthodontic practices can achieve efficiency, reduce costs, and enhance patient outcomes.If you're like most orthodontists, you may already be using these technologies, but you aren't probably making the most of them. There is no better person to learn from than Dr. Adcox.Tune in to hear how embracing remote care could revolutionize your practice and your work-life balance.Key TakeawaysIntroduction and background of Dr. Joshua Adcox (00:00)Mentorship and Influence of Dr. Pascal Magne (01:40)Transition to orthodontics and joining Smile Doctors (07:52)Differences between DSOs and OSOS (11:35)Remote Monitoring and The Remote Orthodontist (17:28)Challenges and opportunities in Remote Monitoring (25:39)Conclusion and final thoughts (30:11)Additional Resources- Learn about Dr. Adcox's course and resources: The Remote Orthodontist —- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I've been thinking about a common mistake I see in referral marketing, and I'm sure you'll relate.Most people focus all their energy on impressing the doctor—offering gifts, pitching their services, and waiting for the referrals to pour in. But here's the thing: if you're not engaging the whole team, you're missing out.In my latest episode of 5 Minute Friday, I explain why marketing to doctors requires more than just focusing on the doctor. You need to include the team, from the receptionist to the assistants. These team members are key to referrals, and without them, your marketing efforts can fall flat.But that's not even the biggest mistake you might be making. Listen to the full episode now to learn how to improve your referral marketing strategy and start seeing real results.Key TakeawaysIntroduction (00:00)Marketing mistakes in orthodontic referrals (00:33)Effective referral drop strategies (01:01)Building a long-term referral network (03:20)The importance of continuous engagement (04:13) Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Think about how people find services today. They search online, read reviews, and often make decisions before they even call your office. In fact, 93% of consumers say online reviews impact their purchasing decisions. Having a solid digital marketing strategy isn't optional for an orthodontic practice—it's essential.Whether you're a new orthodontist or an experienced practitioner looking to stay ahead, being visible online and building trust through digital marketing can make or break your growth.In this episode, Dr. Kyle Fagala joins me to talk about the different ways we can leverage digital marketing to attract more patients and strengthen our practice.Dr. Fagala, founder of Neon Canvas, walks us through how to build a standout online presence, leverage Google reviews, and create a sustainable growth system with SEO and Google Ads.He also sheds light on his unique concept, "Doctor Time Marketing," and explains why your time is your most valuable resource. You don't have to dance on TikTok or blow your budget on ineffective campaigns. Instead, focus on strategies that align with your strengths and provide measurable results.This episode covers everything you need to know to market in the digital age. Tune in now!Key TakeawaysIntroduction (00:00) Dr. Fagala's background and entry into orthodontics (00:49)Importance of SEO and Google Ads in Practice Marketing (06:32)Why social media trends aren't a universal solution (09:04)Leveraging various Google channels for visibility (14:55)Long-term strategies for SEO success (20:21)Consistency and systematic approach to marketing (31:40)Google reviews and reputation management (38:02)How to handle negative reviews with grace and professionalism (45:49)Final advice: consistency and adaptability in marketing (49:36)Additional Resources- Neon Canvas: https://neoncanvas.com/- Neon Canvas Free Audit – https://neoncanvas.com/audit/- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Do you feel stuck at a certain level in your practice and wonder if growth is even possible? In this Five Minute Friday, I will break down the myths around building a thriving orthodontic practice.Drawing from my own experience, I will outline how focusing on self-improvement and business skills can unlock higher income, lower stress, and more personal time.From blending clinical and business mastery to overcoming stagnation, this episode is packed with actionable tips. Whether it's achieving higher income, enjoying more free time, or just feeling inspired again, the possibilities are endless.Tune in and discover the strategies that can transform your practice—and your life.Key TakeawaysIntroduction (00:00)Why many orthodontists settle for less out of fear (00:54)Achieving a $3 million practice doesn't mean more stress (02:04)Clinical focus alone won't guarantee practice success (03:43)The risks of complacency in a successful practice (05:55)Investing in continuous improvement and innovation (07:45)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Did you know that less than 10% of orthodontists actively consider themselves entrepreneurs? Many orthodontists struggle with the dual role of clinician and business owner, often feeling unprepared to run and scale a profitable, low-stress practice. In this episode, I am joined by Dr. Geoff Sudit to discuss the critical role of entrepreneurship in orthodontics, emphasizing how an entrepreneurial approach can significantly impact practice growth and patient experience. Dr. Sudit, an orthodontist turned businessman, shares his journey from managing a single practice to innovating industry-standard solutions like Bright Referral and Retain, tools that support both patient convenience and practice profitability. Bright Referral enhances patient acquisition by allowing orthodontists to track referral data in real-time and address gaps in conversion. Meanwhile, Retain simplifies the retainer replacement process by offering a subscription model. Dr. Sudit and I encourage orthodontists to explore digital innovations to build sustainable practices that prioritize quality care without compromising profitability through automation and outsourcing. Tune in to learn more! Key TakeawaysIntroduction (00:00)Entrepreneurial mindset in orthodontics (03:27)Dr. Sudit's experience in a digital-focused practice (05:49)Importance of patient experience and reducing wait times (07:31)Bright Referral and its patient referral tracking benefits (12:41)Remote response technology and benefits of outsourcing (29:31)Overview of Retain, a retainer subscription service (38:09)Contact details for more information on Bright Referral and Retain (50:53)Additional ResourcesBright Referral: https://www.brightreferral.co/Bright Referral:https://www.iloveretain.com/—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I've been thinking a lot about something that keeps coming up in our orthodontic community - the whole "free consultation" debate. That constant back-and-forth about whether we should charge for consults or offer them for free.Look, I get it. As orthodontists, we've invested years in our education and expertise, and our time is valuable.But here's what's really been bothering me: while we're all debating whether to charge $200 for a consultation, many of us are still charging the same fees for treatment that we did a decade ago. Does that make sense to you? Because it doesn't to me.In this episode, I'm breaking down both sides of the consultation fee debate (and yes, there are valid arguments on both sides). But more importantly, I'm challenging you to think bigger.Whether you're Team Free Consult or Team Charge for Your Time, we need to have a serious conversation about our overall treatment fees.Want to hear my full take on this and learn why some of our industry's pricing models might be holding us back? Give this episode a listen!Key TakeawaysIntroduction (00:00)Free Consultations: Pros and Cons (00:42)Marketing perspectives on free consultations (01:44)Economic considerations and fee adjustments in ortho (03:40)Charging appropriately for orthodontic services (05:30)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
When was the last time you did something that scared the living daylights out of you? If you haven't done anything like that, you need to, and I will explain why on this 5-minute Friday. A "Misogi" is a daunting, self-imposed challenge meant to help you break out of your comfort zone and confront your fears. It should be something with only a 50% chance of success. This is something so daunting it leaves you questioning if you'll make it. That's the magic of a Misogi. It's not about a quick achievement but about breaking through mental barriers. Listen to my own story of facing my Misogi and how it reshaped my perspective as you plan your own. Key TakeawaysIntroduction (00:00)The concept of misogi (00:32)Personal experience with misogi (02:01)Addressing common excuses (03:08)Encouragement to find and pursue misogi (04:34)Examples of potential misogi (05:13)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
When most people hear about health and wellness, they instantly think not again. We're constantly bombarded with information about health and wellness to the point where it can be overwhelming to know what really matters.But imagine living a longer life but not just adding years—adding years full of energy, wellness, and vitality?Tell me one thing in your life that is more important than longevity and wellness.This week's episode is all about increasing your lifespan and making those extra years full of vigor and joy.I've brought back Rhya Pachin, a top-notch dietitian specializing in functional nutrition, gut health, and hormone balance.Rhya's tips are key for anyone in midlife, especially women facing the challenges of menopause or just looking for ways to live their best, healthiest life. She shares some fantastic advice on supplements you may already know, like turmeric and others you'll want to get into right away, like DIM and creatine.She will be on stage at OP Summit 2025 to talk more about longevity but in the meantime, tune in to this episode to learn of some health tips you'll never hear from your doctor.Key TakeawaysIntroduction (00:00)Explanation of "health span" and importance of quality of life (02:18)Rhya's background in functional nutrition and gut health (05:58)Three levels of healthcare: survival, basic, and concierge (07:57)Benefits and details on turmeric and curcumin supplements (15:14)Zinc and quercetin for immune support (18:57)Discussion on DIM and hormone balance (21:10)Importance of testosterone and hormone health for women (29:31)Muscle mass as a predictor of longevity (35:40)Supplements for midlife women, like magnesium, vitamin D, and creatine (42:38)Additional ResourcesContact Rhya Pachin- Facebook: https://www.facebook.com/CarolinaFunctionalNutrition- Website: https://www.carolinafunctionalnutrition.com/—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
What good is helping people get better smiles? What good is making more money if you cannot live a better, longer life to enjoy it?We all want to live longer, healthier lives. But are we focusing on the right things? If you're logging miles on the treadmill and running marathons thinking it's the ticket to longevity, this 5-minute episode might surprise you.I will explain why numerous studies show that muscle mass is one of the strongest indicators of a long, healthy life and why cardio might be doing you more harm than good from a longevity standpoint.Catch this episode to learn what it takes to age better and feel great in the process. Don't miss it—your future self will thank you.Key TakeawaysIntroduction (00:00)Importance of muscle mass for longevity (00:47)Practical tips for gaining muscle mass (02:28)Longevity and wellness tracks in OP Summit 2025 (04:24)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
As orthodontists, we're trained to think meticulously, manage patients, and master the art of creating beautiful smiles. But when it comes to financial management, the traditional methods we're exposed to are not fully serving our needs.It's time to look beyond traditional retirement accounts and take charge of our financial futures with a diversified, active approach. Alternative investments such as cryptocurrency and private equity are becoming more accessible and mainstream.In this episode, I am joined by Dr. Mart McClellan to discuss innovative wealth management/retirement strategies. Dr. McClellan, an orthodontist and founder of Macro Wealth Management, offers wealth management expertise tailored specifically for orthodontists and dentists.Imagine building a financial portfolio that works as hard as you do – one that doesn't just sit in a retirement account but grows dynamically, adapting to the changing world. From cryptocurrency's future in mainstream investment to economic cycles that could mean explosive growth, he covers it all. Learn why “keeping money in motion” might be the key to unlocking wealth you didn't even know was possible. Plus, you'll get insider tips on how orthodontic OSOs can open doors to private equity and other investment opportunities.If you're ready to think differently about your financial future and tap into new wealth-building tactics, this episode is for you.Listen now to start investing like a pro!Key TakeawaysIntroduction (00:00)Blockchain's security potential in finance (02:53)Evolution of cryptocurrency and Bitcoin ETF acceptance (05:24)Storing cryptocurrency: hot vs. cold wallets (07:15)The “orthodontic recession” and economic cycles (16:10)Global economic impact on the U.S. dollar and inflation (19:31)Real estate trends and the Fed's impact on interest rates (23:36)Differentiating Macro Wealth from traditional financial advisors (27:19)Avoiding pitfalls of average market return investments (31:18)Advantages of private equity for OSO members (37:58)Final thoughts on avoiding “static” investments (48:28)Additional Resources- Macro Wealth Website: https://macro-wealth.com/- Get Dr. McClellan's book: https://www.amazon.com/Your-Retirement-Smile-Treatment-Prevention/dp/1599329565/- Email Dr. McClellan at: mart@macro-wealth.com- Retirement Planning episode: https://youtu.be/MeuAKRBMT8M—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
The difference between a smooth treatment experience and a stressful one for adult orthodontic patients often comes down to one thing - proactive communication.Many orthodontists find adult patients demanding, and some even avoid them due to communication challenges.But there's a simple communication strategy that can turn these challenging moments into opportunities for building trust.In this 5-minute Friday episode, I will share my proven approach to patient communication that has helped me maintain excellent relationships with even the most demanding patients.Learn the art of proactive communication, "spotting the question before it's asked" – a technique I learned from Dr. Michael Schuster that has served me well for over 25 years. I will explain how anticipating and addressing potential concerns before they become issues can completely change your practice and patient relationships.If you've ever struggled with patient communications or want to learn how to handle difficult conversations gracefully and professionally, this episode is a must-listen. Tune in!Key TakeawaysIntroduction (00:00)Experience working with high-maintenance patients (00:34)Generational differences in communication styles (01:36)Strategy: Spot problems before patients ask (02:20)Three possible patient responses to concerns (04:11)Examples of specific difficult conversations (06:10)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Imagine treating complex cases faster and more accurately - without the guesswork. That's exactly what Dr. Jean Marc Retrouvey is doing by merging digital orthodontics with groundbreaking research.In this episode, Dr. Retrouvey shares how he's using AI and digital tools to treat rare bone diseases like osteogenesis imperfecta. His career journey spans teaching across continents and working on research that's changing lives.Dr. Retrouvey believes these tools should be fundamental knowledge, and he's here to share how they are already transforming the way orthodontists plan and treat cases.AI-powered systems are helping predict treatment outcomes and assist in complex case planning. This doesn't just save time—it improves the precision of treatments.But AI isn't without its limitations. While AI can align teeth based on thousands of past cases, it still struggles with personalized elements like facial aesthetics.Beyond the academic world, Dr. Retrouvey opens up about his love for fast cars and motorcycles, sharing stories of racing and adventure that balance his professional life.Don't miss this opportunity to hear from a leader in the field. Tune in now!Key TakeawaysIntroduction (00:00)Dr. Jean Marc Retrouvey's background and career journey (00:49)Researching osteogenesis imperfecta with Baylor College of Medicine (02:39)Invisalign's role in treating complex orthodontic cases (06:34)Digital orthodontics in modern residency programs (10:28)AI in orthodontics and its current applications (19:32)Dr. Retrouvey's passion for fast cars and racing (24:44)Additional ResourcesConnect with Dr. Jean Marc RetrouveyLinkedIn: https://www.linkedin.com/in/retrouvey/Facebook: https://www.facebook.com/jeanmarcretrouvey/—-- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Why do some orthodontists avoid adult patients?In this episode, I address a common question I receive: why do I prefer treating adults when many orthodontists shy away from them?The truth is that adults bring a level of appreciation and responsibility that transforms the treatment experience.My background as a restorative dentist shaped my approach to adult orthodontics. Unlike children, adults value their treatment because they are the ones paying for it.This appreciation often leads to more straightforward communication and a fulfilling relationship between patient and provider.I also discuss the profitability of adult cases compared to pediatric ones and how good verbal skills can improve patient interactions.If you're considering expanding your practice to include more adult patients, this episode could change your perspective. Tune in!Key TakeawaysIntroduction (00:00)Why treating adults is more fulfilling than kids (00:46)Adults value treatment because they pay the bill (03:32)Adults are easier to communicate with (04:48)Adult treatments are more profitable than pediatric ones (06:34)Verbal skills are essential in managing adult patients (07:09)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In this episode, I chat with Philippe Salah, CEO of Dental Monitoring, a company that's transforming orthodontics. Philippe brings his expertise from biophysics and shares how he fell in love with the orthodontic field, leading to innovations that help practitioners monitor patients remotely.Philippe is one of the smartest people in orthodontics and brings a unique perspective to patient care.In our conversation, Philippe stresses the importance of remote monitoring in orthodontics. Gone are the days when patients had to make frequent office visits for check-ups. We can now monitor our patient's progress from afar and catch potential issues before they escalate.This shift improves patient satisfaction and clinic efficiency by allowing doctors to focus on patients who need their attention.We also talk about exciting new features that take remote monitoring to the next level. Tools such as 3D digital models allow orthodontists to evaluate treatment progress dynamically and communicate effectively with patients about their care.If you're ready to take your practice to the next level, click to listen to this episode!Key TakeawaysIntroduction (00:00)Philippe Salah's background and journey (03:22)Remote monitoring and its impact (07:34)Dental Monitoring new features (12:55)DM insights and data-driven decisions (20:01)Digital technology adoption and its benefits (31:23)Future of orthodontics and embracing change (35:50)Closing remarks and final thoughts (38:54)Additional Resources- The Solution to Dashboard Monitoring - Remote Response - Dental Monitoring: https://dentalmonitoring.com/—---- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Understanding how to deliver feedback can make all the difference in today's tough labor market.In this episode, I explain the challenges of providing feedback across generations, particularly with Gen Z employees.You'll learn how to shift from feedback to "feedforward" – a method that helps your team grow without feeling criticized. Trust me, this small shift can lead to big results.And that's not all. I also share the surprising way Gen Z wants to receive it. (Hint: It might not be face-to-face!)Ready to learn more? Tune in now and discover how to effectively give feedback to your team!Key TakeawaysIntroduction (00:00)How do you give feedback in your office? (00:36)Gen Z's avoidance of confrontation and feedback (00:57)Joe Hirsch's "feedforward" concept (01:53)Surveying employees on their feedback preferences (02:17)Additional ResourcesEpisode 4: Joe Hirsch – How to Give Effective Feedback: https://orthopreneurs.com/how-to-give-effective-feedback/Top Five Mistakes When Giving Feedback w/ Joe Hirsch: https://orthopreneurs.com/top-five-mistakes-when-giving-feedback-with-joe-hirsch/—--- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Are you looking for ways to grow your orthodontic practice without adding more staff or increasing overhead?Dr. Regina Blevins did just that. Starting from a single practice, she has scaled her operations to 13 locations—80% of which are Invisalign patients. And guess what? She didn't sacrifice her personal life or patient care. The key was embracing digital technology, like virtual appointments and Invisalign, to work smarter, not harder.In our latest podcast episode, Dr. Blevins explains how she leveraged tech tools like dental monitoring and surrounded herself with a strong team to create a thriving practice. Whether you're just starting or already established, her insights will make you rethink how you run your practice. What if you could scale without burnout? What if you could do more with less?Don't miss out! Click here to listen and learn from Dr. Blevins herself. Your practice—and your personal life—will thank you.Key TakeawaysIntroduction (00:00)Dr. Regina Blevins' story (00:49)Dr. Blevins' early career and transition into orthodontics (03:49)Scaling to 13 practice locations with the right team (07:44)Why and how Invisalign became the practice differentiator (11:15)Bias in orthodontic education against aligners (18:08)Virtual appointments and their benefits to practice efficiency (31:48)Additional Resources- The Solution to Dashboard Monitoring - Remote Response —---- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Have you ever had an employee who just makes everything harder? You know, the one who rolls their eyes at every suggestion, talks behind your back, and brings everyone else down.If this sounds familiar, you might be dealing with a “rotten apple” in your practice – and trust me, it's not something you can ignore.I've been practicing for over 30 years, and one thing I've learned is that tolerating toxic employees will cost you more than you realize. But what do you do when hiring is harder than ever, and you're afraid of not finding a replacement?In this week's 5-Minute Friday, I'll tell you why firing that toxic employee might be the best decision you make for your practice – and how it can lift a 500-pound weight off your shoulders. Take control of your workplace, improve your team dynamic, and protect your business.Don't miss this key advice that could save your practice – and your sanity. Tune in now!Key TakeawaysIntroduction (00:00)Current hiring challenges in the dental industry (00:45)The appeal of alternative job options in the digital economy (01:13)The danger of keeping toxic employees due to hiring fears (02:08)The importance of addressing and removing toxic staff members (03:12)The relief experienced after removing a toxic employee (04:18)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
In orthodontics, standing out on social media can feel like an uphill battle. With countless practices vying for attention, how do you ensure that your practice is the one patients remember? In this episode, I sat down with Janelle Baum, aka "The Orthodontic Influencer," to talk about how she went from being a treatment coordinator to one of the most creative forces in the orthodontic industry.Her secret? Turning patient consultations and even everyday practice tasks into fun, memorable experiences through social media!Janelle shares how she helps orthodontists like you overcome camera shyness and make content that not only educates but also connects with potential patients.Imagine your patients walking in, saying they feel like they already know you—all because of a few well-crafted posts. Sounds amazing, right?Listen to this episode and get the tips you need to make your practice truly unforgettable!Key TakeawaysIntroduction (00:00)Janelle's transition from theater to orthodontic influencing (00:46)Transforming orthodontic consultations into experiences (04:31)Importance of social media in patient education (09:42)Dealing with camera-shy team members (15:12)Using social media for patient compliance and communication (17:33)Creating content with limited resources or willing participants (19:23)Janelle's services for orthodontic offices and companies (24:08)Additional Resources- Janelle Baum's Website: https://theorthodonticinfluencer.com/- Janelle Baum's Instagram: https://www.instagram.com/the_ortho_influencer/- Janelle Baum's TikTok: https://www.tiktok.com/@the_ortho_influencer—---- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Are high overhead costs holding your orthodontic practice back?It's a common pain point for orthodontists. But there's a way to get your overhead down to 40% without sacrificing the quality of your practice.In this 5-minute Friday episode, I reveal essential strategies to scale smart, leverage technology like aligners and remote monitoring, and reduce your reliance on big office spaces and large teams. These steps have helped countless orthodontists achieve 45% overhead or less—and they can help you, too.If you're looking for ways to run a more efficient practice, this episode is a game-changer. Tune in now and learn how to take control of your overhead!Key TakeawaysIntroduction (00:00)Aim for 40% overhead (00:40)Why boutique practices can charge higher fees with fewer patients (02:10)Fixed costs in urban areas can be challenging (03:23)Use technology to reduce staff and increase efficiency (04:01)Aim for a $3 million practice with 40% overhead (05:26)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Many orthodontists dream of running their orthodontic practices with less stress, fewer patient visits, and higher productivity. I welcome back to the podcast, someone who has been living that reality for decades.In this episode, Dr. Ron Roncone shares his time-tested secrets for orthodontic efficiency. He reveals how he brought patient visits down to just 7.3 per case without sacrificing the quality of care.How did he do it? Smart scheduling and eliminating inefficiencies had a huge impact.Dr. Roncone is a respected leader in orthodontic efficiency and has decades of experience. His expertise has helped numerous orthodontists streamline their processes.He pours all it out to help you transform your workflow for better results and reduce inefficiencies in your orthodontic practice.Don't miss out on learning how to run a more efficient, profitable practice. Click here to listen to the full episode and take your orthodontic practice to the next level!Key TakeawaysIntroduction (00:00)The strive for efficiency in orthodontics (01:28)Reduce appointments and eliminate emergencies (07:34)$600,000 production per team member (11:08)Smart scheduling strategies (21:56)Occlusion and treatment philosophy (37:28)The cost of ignoring basic occlusal principles (45:16)Continuing education in orthodontics (49:14)Additional Resources- Dr. Ron Roncone Course: The Just Short Of Perfect (JSOP)- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
I know it sounds crazy, but many of you are leaving money on the table every year by not acting early and signing up for meetings as soon as they become available. The OP Summit 2025 is your chance to grow your practice and enjoy the vibrant energy of Las Vegas. But, as always, ticket prices go up as time goes on.Why pay $200, $400, or even $600 more later when you can secure your spot today? We're bringing together an incredible lineup of industry leaders to help you make 2025 your best year yet. Whether you're aiming for clinical excellence or leadership skills, this summit has it all.Register now at the lowest price available, book your hotel, and get ready for two of the best days of your professional life.Sign up now at http://opsummit2025.com/ before prices rise, and join us for OP Summit 2025!Key TakeawaysIntroduction (00:00)Details about OP Summit 2025 in Vegas (00:41)Explanation of tiered pricing structure (01:36)Encouragement to plan ahead and commit (02:05)Addressing common excuses for not attending (03:03)Final call to action for early registration (03:44)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Running an orthodontic practice often feels like you're on an island. You are detached from your professional colleagues and have to work side by side with your line workers.We're not just treating patients; we are running full-fledged businesses, dealing with marketing and finances, and managing a teamᅳall while trying to stay on top of our clinical game. It's a lot, right?I had the pleasure of chatting with Dr. Alfred Jackson, who has some great wisdom to share.Alfred's background is interesting. He was raised in a military family, which gives him this mix of discipline and adaptability that shapes how he runs his multiple practices. But more than that, he's someone who understands the value of stepping out of his comfort zone.We all get to that point in our careers where we've got a routine down. We know how to run our practices, and we're doing well. But it's easy to get stuck in that comfort zone. For Alfred, it was starting a pediatric practice. He now runs 3 ortho offices and a pedo practice. As you'd expect, this has its own challenges and rewards.Listen in now and let Dr. Jackson's experiences inspire your next big move! Key TakeawaysIntroduction of Dr. Alfred Jackson (00:00)Importance of community and networking in orthodontics (01:51)Dr. Jackson's military background (06:52)Challenges of running multiple practices (12:54)Starting a pediatric practice alongside an ortho practice (14:49)Does a pedo practice feed to an ortho practice? (26:12)Structured hierarchy in practice management (29:30)Getting out of your comfort zone (38:47) Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs
Struggling to keep up with the latest technology in your ortho practice? I get it—it can feel overwhelming. But today, I want to challenge you to think differently.I recently had an interesting conversation with Philippe Salah, the CEO of Dental Monitoring, and let me tell you, these CEOs see the world in a way that many of us don't.That episode is dropping soon but for now, I want to touch on the concept of scaling your practice with technology. Partial adoption of technology can actually hurt more than help, and going all-in with the right tools is the game-changer you need.I'll break down how adopting various tech tools streamline your operations, save costs, and make your life easier.Plus, I discuss the economic trends that are going to make hiring even more challenging in the coming years as the economy recovers.If you're ready to scale your practice efficiently and prepare for what's coming, you won't want to miss this episode. Click to listen and learn how full tech integration can transform your practice. Key TakeawaysIntroduction (00:00)Technology adoption in dental practices (00:59)Strategic decisions in technology adoption (01:47)The importance of full technology adoption (04:33)Future of hiring and technology adoption (06:59)OrthoPreneurs Summit 2025 (09:12)Additional Resources- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs