Podcasts about key takeaways00

Can you pitch your SaaS idea in a way that actually sticks?In this power-packed episode of SaaS Fuel, legendary speech coach Patricia Fripp joins Jeff Mains to unlock the secrets of persuasive communication. Whether you're pitching investors, leading a team, or closing deals—this episode shows you how to make your message memorable, repeatable, and powerful.You'll learn how to use storytelling to inspire action, why most founders make fatal presentation mistakes, and how to structure your message for maximum impact.Perfect for SaaS founders, tech execs, and anyone who wants to lead with influence.Key Takeaways00:00 - The #1 persuasive storytelling technique01:08 - Welcome to SaaS Fuel02:13 - Why slides + scripts fail03:42 - How to craft presentations that resonate04:42 - Guest intro: Patricia Fripp05:06 - Why less is more in communication07:37 - Founders must pass down the company story10:08 - Biggest mistake founders make when speaking12:18 - Scripts vs. frameworks: what actually works15:12 - How to build credibility fast18:21 - Making storytelling practical for SaaS22:52 - Pulling stories out of leaders27:14 - Crafting stories from lived experience30:00 - The perfect opening: how to hook your audience35:32 - The one story everyone remembers40:46 - Founders: how to use narrative instead of numbers45:39 - Metrics wrapped in meaning49:11 - Making your story land in a pitch53:23 - How to contact Patricia54:10 - Bonus: Gandalf's magic storytelling deckTweetable Quotes“If you're selling your service, your idea, or yourself—use the words of happy customers.” — Patricia Fripp“Don't start with data. Start with a story that hits the heart, not just the head.” — Jeff Mains“It's not about writing a speech. It's about structuring one people remember and repeat.” — Patricia Fripp“The most powerful leadership skill in tech? Speaking with clarity, credibility, and connection.” — Jeff Mains“Your message should be repeatable without needing slides.” — Patricia Fripp“Tech leaders often drown in metrics—storytelling is the life raft that gets you remembered.” — Jeff MainsSaaS Leadership LessonsStories persuade better than stats.Logic informs, but emotion moves people. Wrap metrics in meaning.Less is more in tech communication.Short sentences and pauses give your audience space to process.Every founder needs a signature story.It's not optional—your story is your brand glue.Strong openings set the tone.Grab attention with something memorable in the first 30 seconds.Frameworks beat word-for-word scripts.You can stay authentic while staying structured.The best stories are relatable.A moment with your kid may hit harder than a $10M deal.Guest ResourcesEmail - pfripp@ix.netcom.comWebsite - http://www.fripp.com/FB - http://facebook.com/patricia.fripp.3LinkedIn - https://www.linkedin.com/in/executivespeechcoach/Episode SponsorSmall Fish, Big Pond –

In this episode of SaaS Fuel, Jeff Mains sits down with Andrew Seidman, former poker player and now co-founder of Digital Reach Agency. Andrew shares hard-earned lessons on B2B branding, go-to-market strategy, and how SaaS founders can scale smarter.We cover the balance between product-led growth and ABM, the dangers of relying only on bottom-of-funnel tactics, and why your brand must make people feel—not just function.Whether you're stuck in lead generation purgatory or wondering why your messaging isn't landing, this episode is your guide to aligning brand, demand, and revenue.Key Takeaways00:00 - Do you even know your audience?01:08 - Welcome to SaaS Fuel02:06 - Why brand is more than a logo03:41 - Guest intro: Andrew Seidman05:00 - From poker tables to pipeline growth10:10 - Most common GTM mistakes for $3–$20M SaaS13:25 - Why bottom-of-funnel dries up15:33 - Make your customer the hero18:55 - Balancing PLG and ABM23:08 - Before you run ads, ask this27:20 - The Captain's Keys: Leadership book plug28:21 - Brand vs. product messaging35:27 - The logo test: can your brand be swapped?36:41 - Liquid Death vs. generic bottles40:16 - How much content is enough?43:46 - Where to invest in the next 90 days47:41 - Fixing GTM without hiring a CRO50:59 - Where to find AndrewTweetable Quotes“Are you trying to run ABM at Joe's Crab Shack or PLG at IBM? That's a fatal mismatch.” — Andrew Seidman“Brand is emotional leverage. It's not your logo—it's how people feel after encountering you.” — Andrew Seidman“Your best growth engine might be your current customers. Don't overlook advocacy.” — Jeff Mains“If your brand materials work with a competitor's logo, you've got a commodity, not a brand.” — Jeff Mains“Stop chasing leads if you're not ready to nurture them. Otherwise, you're lighting lemonade on fire.” — Andrew Seidman“Great growth strategy isn't just PLG or ABM—it's how you blend them and fuel with content.” — Andrew SeidmanSaaS Leadership LessonsDefine your audience before running anything.Without clarity, your GTM efforts are just expensive guesswork.Brand is emotional leverage.It's not just your logo—it's how people feel after encountering your company.Bottom-funnel-only = short-term growth.You must build pipeline long before buyers are “ready.”PLG + ABM > Either Alone.Hybrid models give you better reach and retention when done right.Customer advocacy is a growth engine.Your best marketing may already be using your product—elevate their stories.If your brand can be swapped with a competitor's, you don't have a brand.Own your identity. Generic is invisible.Guest ResourcesEmail - andrew@digitalreachagency.comWebsite -http://digitalreachagency.com/ Linkedin - https://www.linkedin.com/in/andrew-seidman/Episode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group –

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez interview Fabian Wizenfeld, a former web designer turned real estate investor, who shares how he built a successful portfolio of rentals and flips after moving from Argentina to the U.S. Fabian opens up about the highs and lows of his journey, dealing with bad tenants, tricky contractors, and the learning curve of creative financing. He also emphasizes the power of mentorship, networking, and staying adaptable in a shifting market. Whether you're just starting out or looking to scale, this episode is packed with actionable advice and honest reflections. Listen to this episode now!Key Takeaways00:00:00 Welcome to the RE Social Podcast00:01:47 Get to know Fabian Wizenfeld00:04:24 Building Trust and Teamwork00:08:03 Fabian's Background and Early Career00:11:22 Life in Argentina and Return to the US00:18:15 First Real Estate Investments in the US00:23:26 Financial Strategies and Growth00:41:58 Buying a Duplex: The Initial Investment00:43:34 The Fourplex Purchase & COVID-19 Impact00:47:22 Tenants and Property Management00:52:49 Flipping Properties and Airbnb Ventures01:07:14 Challenges with Contractors01:19:04 Market Trends and Political Impacts01:25:06 Real Estate Investment Strategies01:29:58 Networking and Partnerships01:40:21 Dealing with Contractors01:50:00 Connect with FabianQuotes"I wanted to move away from working and earning by the hour and more toward generating passive income." (00:00:53)"I don't need the ‘bling bling.' You know, I see so many people just working to pay off… stuff. We know a lot of people like that, and it's something I've noticed, it puzzles me how many are in that situation." (00:34:20)"If you're listening to this and trying to do something, whether it's a hustle, business, whatever, just reach out to people who are crushing it. You'd be surprised. Honestly, we're excited to help people." (01:07:01)Resources and LinksRich Dad, Poor Dad by Robert Kiyosaki https://www.richdad.com/BiggerPockets https://www.biggerpockets.com/Connect with Fabianhttps://www.linkedin.com/in/fabianwizenfeld/https://www.instagram.com/fabianwizenfeld/Need Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

In this episode of SaaS Fuel, Jeff Mains sits down with Natalia Zacharin, founder of Zacharin & Co Consulting, to talk about financial clarity, fractional CFO strategies, and turning financial chaos into sustainable growth.They unpack why most SaaS companies operate blind when it comes to money, the dangers of growing too fast, and how founders can stop guessing and start scaling—with confidence.Natalia also shares how one founder survived a major revenue drop without debt, and the psychology behind smart financial decisions that separate profitable businesses from struggling ones.Key Takeaways00:00 – The payroll-to-revenue sweet spot for SaaS (30% rule)01:06 – Welcome to SaaS Fuel with Jeff Mains02:00 – Why financial clarity is a superpower03:48 – Meet guest: Natalia Zachary, founder of Zachary & Co05:37 – From accounting to strategic CFO: Natalia's journey06:38 – Why founders must own their numbers08:22 – What a fractional CFO actually does10:54 – Why growth can lead to running out of cash12:05 – Hiring mistakes and scaling with intention18:10 – Forecasting tips for SaaS founders21:57 – Most important SaaS metrics to watch24:45 – The difference between profit and cash in the bank27:12 – Avoiding the CAC-to-cash gap30:33 – Why profit matters again (finally)35:07 – Turning a low-margin SaaS into a sellable asset39:11 – Tools to simplify financial tracking41:23 – How masterminds improve founder financial IQ43:15 – The future of AI in finance46:42 – Mindset shift: clarity > avoidanceTweetable Quotes“Fast growth can kill your business if you don't manage cash.” — Natalia Zacharin“Financials aren't just numbers—they're the story of your business.” — Jeff Mains“You don't need a huge finance team. You need a smart one.” — Natalia Zacharin“If you don't know your runway, you're already flying blind.” — Jeff Mains“A mind once stretched by new numbers never returns to old assumptions.” — Natalia Zacharin“Revenue is vanity. Profit is sanity. Cash is reality.” — Jeff MainsSaaS Leadership LessonsKeep Payroll at 30% of Revenue – It gives breathing room for taxes, reinvestment, and founder salary.Fractional CFOs Are Game-Changers – They offer high-level insights without the full-time cost.You Can Grow Yourself to Death – Fast growth without cash control leads to disaster.Forecasting Beats Guessing – A basic forecast can prevent gut-based, costly decisions.Profit ≠ Cash – Just because you're profitable on paper doesn't mean you have money in the bank.SaaS Valuation Starts with Financial Clarity – A sellable business has healthy margins, clean books, and intentional growth.Guest ResourcesEmail - natalia@zacharinconsulting.comWebsite - http://www.zacharinconsulting.comFacebook - https://www.facebook.com/natalia.alekseyevna/Linkedin - https://www.linkedin.com/in/growyourbottomlineEpisode SponsorSmall Fish, Big Pond –

In this episode of SaaS Fuel, Jeff Mains is joined by cybersecurity expert and SafeStack CEO Laura Bell Main to reframe how SaaS founders think about security. It's not just compliance or a checklist—it's a cultural foundation for growth. Laura shares how security, when embedded early, accelerates deals, reduces friction in enterprise sales, and strengthens trust with customers before it's ever questioned.You'll learn how to shift developer mindsets, build security into your engineering culture, and avoid the costly mistake of treating security as someone else's job.Whether you're a bootstrapped founder or VC-backed startup, this is the episode that helps futureproof your SaaS—without killing your velocity.Key Takeaways00:00 – Intro: Hiring challenges in a capital-efficient SaaS world01:47 – Why security isn't a feature—it's the foundation02:16 – Creating a dev culture where security is second nature04:00 – Guest intro: Laura Bell Main of SafeStack05:04 – Laura's cybersecurity journey and founding SafeStack08:01 – Security as culture, not compliance10:50 – Scaling to 84 countries with no ad spend13:03 – From side project to global venture14:52 – Early founder mistakes and big lessons17:06 – Culture of learning: “What I Learned Today”18:46 – Scaling support for SaaS founders20:00 – Filtering the noise and trusting your next step22:35 – Cross-cultural founder lessons25:17 – Internal culture: Balancing trust, safety, and innovation29:13 – Designing security education that actually works33:15 – Getting entire engineering teams involved36:10 – The risk of delaying security in SaaS38:28 – Accelerating enterprise sales with securityTweetable Quotes“Security isn't a task—it's a culture.” — Laura Bell Main“Most SaaS founders wait until it's too late to think about security.” — Jeff Mains“Embedding security early isn't a slowdown—it's an accelerant.” — Laura Bell Main“The cost of a bad hire is nothing compared to the cost of a poor culture.” — Jeff Mains“If 150 developers is your threshold for hiring a security person, you've waited too long.” — Laura Bell Main“Scaling a SaaS company requires fewer hacks and more habits.” — Jeff MainsSaaS Leadership LessonsSecurity Is a Culture, Not a CheckboxMaking security part of your team's DNA creates long-term growth, not short-term friction.Hire Based on Pain, Not HopeScaling prematurely can be just as dangerous as hiring too late.Start Security Early—Not After the First Enterprise DealFounders who embed security from the start build trust faster and shorten the sales cycle.Teach Security as Behavior, Not Just TheorySafeStack succeeds by focusing on culture change, not technical checklists.Global Growth Without Ads Is PossibleIf your mission is clear and execution solid, early adopters will spread the word.Your Culture Is the Greatest Risk or AssetCreate an environment where learning is daily, mistakes are shared, and trust is built top-downGuest ResourcesEmail - laura@safestack.ioWebsite - https://safestack.io/Linkedin - https://www.linkedin.com/in/laurabellmain/Episode...

What if you could double your conversions just by asking smarter questions?This week on SaaS Fuel, Jeff Mains sits down with Chris Dayley, founder of Smart CRO and neuro-marketing expert, to dig deep into how psychology-based testing drives better conversions. Chris shares why most A/B tests fail, the real reason copycat tactics don't work, and how you can optimize for outcomes—not just aesthetics.You'll learn how to run smarter experiments, structure content for maximum impact, and why removing content can outperform adding more. Whether you're early-stage or scaling fast, this episode is packed with practical insights that will help you convert more, guess less, and scale smarter.Key Takeaways00:00 – Early-stage testing: Why slow tests are still valuable02:03 – Why CRO is NOT about copy-paste tactics02:32 – Aim for 10%+ test impact, not 1% tweaks03:03 – AI in CRO: Use it, but don't rely on it04:10 – Meet Chris Dayley: Neuro-marketer & CRO expert05:01 – What is neuro-marketing?08:43 – The #1 CRO mistake: Building from assumptions10:52 – Gut vs data: Why founders miss the mark14:03 – Copycat optimization is a losing game17:00 – B2B vs B2C behavioral differences21:14 – Testing with low traffic? Here's what to do24:45 – Content hierarchy and CRO: What to keep, what to kill30:55 – What makes a good test? Hint: not button colors36:03 – CRO templates, myths, and shortcuts to avoid44:45 – AI personalization, chatbots, and evolving expectations51:07 – Why 1% gains don't mean much for small companies53:04 – Remove friction. Make conversion easier.Tweetable Quotes“If you only test fast, you're testing wrong. Great data takes time.” — Chris Dayley“The best CRO isn't about flashy buttons. It's about how people think.” — Chris Dayley“You're not Amazon. Stop copying their CRO strategy.” — Jeff Mains“Conversion starts with one question: What do they really want right now?” — Chris Dayley“A pretty site doesn't pay the bills. One that converts does.” — Jeff Mains“Your gut is not a marketing strategy. Data is.” — Chris DayleySaaS Leadership LessonsDon't rush testing—data over speed. Even if your traffic is low, long-running A/B tests are better than guesswork.Copying competitors is a trap. Their site may be under test, built on assumptions, or not even working for them.Design doesn't convert—psychology does. CRO should be rooted in how people think, not how sites look.Small businesses shouldn't chase 1% lifts. Focus on big wins (10%+) that actually move the needle.Remove content to boost performance. Simpler, faster sites often outperform flashy designs.Content hierarchy matters. Prioritize what users care about most—and test your assumptions ruthlessly.Guest ResourcesEmail - chris@smart-cro.comWebsite - http://www.smart-cro.com/LinkedIn - https://www.linkedin.com/in/chrisdayley/Episode SponsorSmall Fish, Big Pond –

Who is Karen?Karen Rands is a dedicated advocate for entrepreneurs and investors, striving to bridge the gap between innovative ideas and financial support. With a strong belief in strategic, world-changing initiatives, she leverages her expertise to instill confidence in investors and guide them towards impactful investments. Through her podcast, Karen addresses the common challenges faced by startups, providing insightful advice to entrepreneurs who often venture into capital-raising without fully understanding the nuances. Her mission is to equip emerging businesses with the knowledge they need to start on the right foot and succeed in their entrepreneurial journeys.Key Takeaways00:00 Misjudging Capital Needs Hinders Growth07:25 Understanding Early Customer Acquisition10:18 Investment Readiness Assessment12:32 Emotional Investing for Impact17:14 Strategic Board Structure for Control19:34 Free Consultation and YouTube Webinars23:01 Discovering Angel Investing's Exclusivity26:59 Entrepreneurship Challenges and Misconceptions28:51 Investing in Startups for Profit_________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDScapital consultancy, entrepreneurship, capital raising, investors, angel investors, compassionate capitalist, business podcast, startups, scaling business, venture capitalists, reg a plus, crowdfunding, valuation, financial independence, market validation, revenue generation, investor confidence, competitive marketplace, emotional investment, strategic investment, due diligence, incubation, acceleration, product market fit, financial forecasting, convertible notes, safe agreements, entrepreneurship challenges, angel investing, financial education, investing risk.SPEAKERSKaren Rands, Stuart WebbStuart Webb [00:00:31]:Hi, and welcome back to It's Not Rocket Science, five questions over coffee. I am truly honored today to be in the presence of a real expert in their field. Someone who spent, their dedicated their career to helping entrepreneurs raise capital and guiding investors to make smarter, more respectful in and impactful investments. And that's Karen Brands who brings with her over twenty years of experience in capital consultancy. She consults entrepreneurs, advises to angel investors and networks. She's a leader of the compassionate capitalist movement. And this is a top ranked business postcaster as well. So I'm really, really grateful that Karen has been able to spend a few minutes with us.Stuart Webb [00:01:21]:Karen, welcome to It's Not Rocket Science. Five questions for coffee. I'm really looking forward to this discussion because I think you've got some really valuable things to tell us. So welcome to the show.Karen Rands [00:01:32]:Thank you so very much, Stuart. And and I have been, since we got reconnected on LinkedIn, looking at some of the podcasts and the different interviews that you've done, and it really are some true golden nuggets out there for entrepreneurs to be able to, like, get in there and and, like and I love the way that you do it with just the five questions. So, you know, you chop chop, we get to it, and get good stuff going there.Stuart Webb [00:01:56]:We're only gonna ask the five questions, but, obviously, you know, we are really interested. If anybody is watching on the livestream, they need to pop something in. Please post questions in the chat. We'd love to have this interactive. So but let's start, Karen. Karen, talk to me a little bit about the sort of, investor or entrepreneur you're trying to reach, the sort of person who needs the help that you could give them in order to guide them in the right direction towards the capital they need to raise.Karen Rands [00:02:25]:Okay, Stuart. That so I saw that question before. You paved with a little bit different. It's always a struggle for me because you have two sides of the coin, right, with entrepreneur entrepreneurs and investors and different problems. So one is strategic change the world kind of thing with what I do with investors and bringing in this, you know, to get confidence and confidence in investing. But, you know, the there is a challenge, and part of the big reason why I do my show, my podcast show itself is for those entrepreneurs out there, it they startups always know about, seems like raising capital, and they'll get out there and they'll they'll get some good advice. They they get a lot they oftentimes don't know what they don't know. So they get started wrong.Karen Rands [00:03:16]:They get started with wrong perceptions of what it's gonna take to raise capital and actually get to scaling their business. And as a result of this, you find both sides of that table, the angels and the entrepreneurs find themselves in the same problem spot. And that problem spot is the fact that they raise an early round of capital. They are successful in getting to that point, but they underestimate how much capital they're gonna need in order to fully go all the way to the end, to be able to get to a profitable exit, to be able to continue on their life cycle of growing. And by the time that they figure out that they need to go raise more capital, they oftentimes are now not attractive to the next round of potential capital people like venture capitalists. You know, they find out that they need more money than a bank is gonna be. Let's just so let's say somebody raise give me an example. They raise a million dollars as a technology company, let's say, And they and they think that because of the way they calculated their numbers, that's gonna be enough to get them into making $10,000,000 in revenue.Karen Rands [00:04:28]:But in reality, they end up making 3 or $4,000,000 in revenue with that. They might have a little bit of cash flow and some money that they keep putting back into their business to try to get it to grow. And they struggle with scaling because they really need another 5 to $10,000,000 to become the $50,000,000 or the $70,000,000 company that they originally forecast that they would be when those angels put that million dollars in. So they look around and they go, wait. Okay. I I I'm too I'm wrong industry or too slow quote VCs. I'm not big enough for private equity funds. I need more money than a bank will give us, and I'm too big and stale.Karen Rands [00:05:06]:And I didn't do what I said I was gonna do, so the angels aren't gonna give me any more money. Where do I go? And the angels are looking at them going, this is what the every you know, everybody knows about the ten ten companies in a portfolio. I call the three in the middle of the Midlands. 3 go out of business, three do one does really well, three do pretty good that make up for the others, and the three just sort of putter along the Midland companies. Well, those Midland companies have a great opportunity to be able to use some of the new programs available with the jobs act like reg a plus that's designed for growing companies to go out and raise tens to, you know, up to $75,000,000 in a year. It gives the angels an exit. It gives them access to capital to grow and eventually create a, potential exit way into a Nasdaq small cap. So biggest problem, they don't know what it's gonna take to get all the money to get all the way, and they have no idea that there's a program out there like reg a plus that could solve the problem.Stuart Webb [00:06:10]:And I think that's a really critical point that you've made there, Karen, which is so often people haven't thought through enough what they're gonna do with the capital in order to be able to really properly scale, isn't it? That's one of the major issues. And it's an issue for an angel as well because they're looking at the plan and going, well, they're asking me for this much, but I know they need more. But why aren't they asking for it? What is what is wrong that I have that they haven't actually come to me with the right ask? And, you know, that gives you that gives angels and investors a problem as well because they really want people to ask for the right amount. They don't need somebody coming back for two, three different different asks. It gives them all sorts of problems. We could talk about dilutions and things like that. But the fact of the matter is an angel needs somebody to be on the ball and understand what they wanna ask for as well, don't they?Karen Rands [00:07:00]:Yeah. And it's a sequence. You know, you build value that they it's really down to the numbers. I dig into the numbers deep because then I know whether they have any idea what they're doing and if they're gonna be successful at doing it because and I had a call earlier in the day. A guy was like, yeah. If we just get 1% of this giant market, it's gonna we're gonna be we'll be like, whatever. And I said and I laugh. I always have to laugh.Karen Rands [00:07:25]:It's like, do you understand that that's not the issue? It's how are you gonna get your how are you actually gonna get your first hundred customers that pay you money? Not some euphemistic 1% of a big marketplace. There's a hundred companies chasing after that 1%. You know? So that is such a it's so understanding. And and I and and, yeah, I could we get it. We could probably spend the whole thing talking about financials and how they do the financials, but that's really is the secret of their success is understanding their marketplace, how they're gonna generate revenue, what's gonna cost them to do it, how much time and money is it gonna take them to get to that point so that and and then how much money do they need to get to that point? Right? And if they if you and and not get over into this this bogged down to this percentage thing, because if you get your shares at 25¢ a share, if that's what you're selling, when when Amazon first, you know, started raising capital, they raised a little, and then they go another round at 50, another round at a dollar, another round at a dollar 50, another round at $2 and raising incremental money as their value went up and they delivered on it. And if an investor says to an entrepreneur, okay. Come back to me when you finish this round or come back to me when you have those hundred customers. It's not because they're it's because they don't believe that entrepreneur has the ability to do it, and they don't wanna shoot them in the foot.Karen Rands [00:08:51]:They just wanna, like, put a caveat out there because if they believe that they had the ability to do it, wouldn't they want the stock at 25¢ and not a dollar a share? It's because they don't think they're gonna ever get there. That's why they say that.Stuart Webb [00:09:04]:Yeah. Absolutely. Absolutely. And it is it is you know, it's in everybody's interest to get it right first time, isn't it? It's absolutely the right thing to do to get it right because you then you then save yourself a whole lot of trouble. We could talk for many hours about this, and I'm gonna try. Because you also do as well with with angel investors and helping them to make the right sort of choices and to make the right sort of calls. So is there is there anything you sort of turn around and and and think about in terms of how you help, investors as well to understand how they make their smart investments.Karen Rands [00:09:37]:Well, it's the offering the due diligence. So when I ran my angel investor group for about a decade, you know, I got really, really good at screening companies to see who was worthy of being able to pitch to my investors, which ones I thought the investors would be most likely to invest in. Right? So when you have reviewed a thousand some odd business plans and models and ongoing, you know, you start to pick up a few things here and there. And also in preparation when I was, you know, writing the book, I probably interviewed a hundred investors and I and on my podcast. Right? So it's like, what worked for you? What was your biggest mistake? All that kind of stuff. And it kinda ties right back into what we were talking about. It's the red flags. Right? I I have a program.Karen Rands [00:10:18]:I take companies through an analysis and identify their red flags and give them a red light, green light, yellow light, whatever to go forward to investors. And the, and it really comes down to truly understanding the problem, the solution, why they're the only ones who deliver the solution, and, you know, how are they gonna get there? Do they understand their marketplace well enough to know, like, how they're gonna how they're actually gonna get there and put money in the register? And it's you know, people talk about that, like, incubators and accelerators will sort of talk about the product market fit. That's kind of a thing that people like to throw in there. That's just really catchy little words that came out of a book that, you know, are are do you have do you know where your product fits, and does the market want it willing to pay you the money you need in order to make a profit?Stuart Webb [00:11:13]:Yeah. Yeah. No. Yeah.Karen Rands [00:11:14]:It's still common sense sometimes, but it it's it it because here's the thing. Emotion. So I call it subjective and objective. Emotion so way too often onto investors, buy based off of emotion. And this is when I wrote the book, it was really an anticipation because of crowdfunding that, you know, angel investing has a black eye in a lot of financial sectors for lots of different wrong reasons, not valid reasons, but it's still out there in this in the ethersphere. Right? And the and I was afraid that these people would be like, oh my god. Now I can invest in entrepreneurs. I better go do this.Karen Rands [00:11:54]:And they would see a video. They'd fall in love with the company. They wouldn't look at any of the things that you would need to look at, you know, for buried entry or ability to perform. And they would invest and then lose their money, and it would continue to give angel investing a black eye. And so it was one of those things that you just it there the so I have in my course, I you it's a very disciplined process that you go through and a scoring system so that you can know where if it's between it on a scale of one to 10. Seven to 10, write in. It's your industry. It's your stage.Karen Rands [00:12:32]:It's your the structure of the offering. It, you know, it's it you know this marketplace. It fits it checks about enough of the boxes. And then a five would be like, oh, it's not really perfect, but I just love this entrepreneur. Oh, I love what they're doing. So you consciously are making a decision that says, I know this is riskier. I might lose my money on this, but I'm willing to do it because I just I'm giving credit to my emotion of wanting to do this because it's gonna feel good. Because one of the main reasons why I figured out why millionaires that have the ability to be an angel investor in this sector that is considered, like, so risky, right, is because of the good that they feel when they make an investment with their dollars, and they're having an impact not only to potentially change the world with the problem that that company that founder is solving, but they just like that founder.Karen Rands [00:13:31]:They wanna see that founder be successful. So they if they can balance it properly with objective reasons why this is good a good investment with their emotional reasons why I just really like this and it makes me feel good, then hopefully they get a win win. But they've got to be conscious of that. If they're not conscious that they're making those choices, they will invest on emotion almost all and I've done it. I I have I have broken my own rules and invested on emotion that I'm still, you know, ten years later for waiting for that return on investment. So, you know, it is easy to go down in that slippery slope of doing that, but that's really it's it's it's understanding and really thinking through common sense logic. Do they have what is necessary to succeed?Stuart Webb [00:14:18]:Yeah. Brilliant.Karen Rands [00:14:20]:Sipping my coffee.Stuart Webb [00:14:23]:Karen, I mean, we've we've we've just started started the the talking about this. So so and you've started explaining a little bit about how, investors are and, and and business people sort of end up in these situations. What are the what are the problems that you've seen some of these investors, some of these, some of these, business people get into before they come across somebody like you? And and and and what is it, that you see them do that you can sort of try and help them sort of steer away from those problems before we even get there?Karen Rands [00:14:54]:So we talked we touched on it a little bit with valuation. Valuation is one of those that I think they oftentimes can make mistakes. And then I they come into me and they're struggling with raising capital. I'm sort of like the fixer when it comes to entrepreneurs. A lot of times they're like, oh, I don't know where to go. Karen, can you help? And then I'll look at this stuff and I go, this is why you're having a problem raising capital. And and then and then hopefully, they haven't spent too much money with the wrong people at that point in time so that they can fix themselves to get fixed so they have their odds of being able to raise the capital increases. But if you you know, there used to be a pretty steady rule of thumb that if you were an idea stage, you might be a million dollar valuation.Karen Rands [00:15:37]:Right? And then once you got past that and you had an MVP and you, you know, kind of had some market validation, you might be able to go to 5,000,000. And then based off of actual forecast, you would do some sort of like a net present value of a higher valuation, but you would be raising money along the ways. And that's when convertible notes and safes became all the rage because it got out of that conversation of what are you a million or $5,000,000 company in the beginning, and it would just convert or give you some kind of sweetener for putting money in now for when, an institutional round that set the valuation happen. And so I think that's probably one of the areas. And entrepreneurs will be like, oh, if I'm 1% of the marketplace, I'm gonna have a hundred million dollar business in five years. Therefore, I'm a $75,000,000 valuation. It's like, no. Not really.Karen Rands [00:16:31]:You know what I mean? It's like, no. Because and they're like, well, you know, they just they just have this Pollyanna approach to it thinking that because they believe it, they see it, it will happen, and that's not the case. It's it's always stair stepping your value and getting out of that scarcity mentality of a percentage of. Because if you understand how to structure the company, you're gonna have preferred and common. So common are the voters. Preferred gets the fur VCs all want that because that's the first right of the technology if something happens. Right? And you can end. And also once you get their board of directors are the ones that actually make most of the operational decisions of things.Karen Rands [00:17:14]:And so you set up from the beginning that you're gonna have your core executive as three people on the board, and then you give two seats up. But you put in your your stockholders agreement and in your formation that add certain amount of revenue or a certain amount of capital raise, you add two more seats. So you you can you always you keep control of your company through the structure of it and how you go about raising that capital having to feel like, oh my god, I've gotta have 51% of a $75,000,000 company when you will never raise the capital on that valuation. Because just real quick, I've the reason why is investors think this and I learned this from some of my key investors. When I say, well, how come you didn't like that? I love that company. What do you mean? And they were like, their valuation is too high. I'll never make my money. How do you mean? Well, if they came in at, let's say, 25,000,000, well, that means that in order to get the typical minimum five times the investment, they have to have a revenue number and stuff and such that they will sell for a hundred million, 5 times that valuation.Karen Rands [00:18:24]:And if they raise any more capital, that valuation continues to go up. And it's they can't get to where they can get an exit. That's why you see all of these unicorns imploding because they're not really that value. It's just the money that got put in.Stuart Webb [00:18:39]:Yeah. Yeah. Karen, we talked a lot about some of the the valuable advice. Is there a a a valuable piece of advice, a a free offer that you have? And, this will go in the the the notes, but just describe it. I'll I'll make sure this goes into, into this vault that we have where all of our free stuff is available. But is there is there a free, free piece of advice, an offer you're gonna sort of present people here that we could put into the vault for them.Karen Rands [00:19:10]:Okay. So so I'm gonna three kind of three things. Right? So the Wow. The pure free thing is I have a an ebook. It's called, 12 secrets of innovation. That is, me explaining 12 there's 47 inside secrets in the book, inside secrets to angel investing. And so I explained 12 of them to an investor and an entrepreneur perspective. And that's, you know, a pretty short one.Karen Rands [00:19:34]:I'll put that I'll I'll give that link will be in your with your free stuff. And then, I do offer up a, you know, a free initial twenty minute kind of get to know you, you know, give you some little snippets of of stuff. Happy to talk to people. Give them some quick feedback. You know, they can then sign up for a full hour if they want. And then the thing is on my YouTube channel, this is the re a resource is that I've been making these webinars and talking about how to raise capital and what do you need to do in great detail, interviewing lots of different people about that. And they're all on their video. Some of some of them been lost over time in migration of the RSS feeds for the audio, but the videos are there.Karen Rands [00:20:20]:And the video, there there's a a playlist that says for entrepreneurs. So they go to YouTube, search on my name, Kiera Rance, get the link in your show notes. They can go to the playlist for entrepreneurs, and there's a lot of content there that they can just, at their leisure, learn and digest and, you know, submit questions or whatever.Stuart Webb [00:20:44]:That is a fabulous resource. And I have gone on looked and had a look at that, and I will make sure that link is you get free stuff. Go to systemize at systemise.me/freestuff. You free hyphen stuff, that is. You will go to that link. You can then click on the stuff that Karen has just said, and we'll make sure that those links are all working. And you can go and get that from and that resource that you talked about, those those videos, they are really, really interesting. And you have spoken to some very, very interesting people, Karen.Stuart Webb [00:21:17]:So, I really encourage people to go look at that one. Let's let's just understand a little bit about more more about you as a person that can. Was there a particular book, of course, anything that brought you to the vast knowledge you've got now about how to how to become, a revenue, or a a a capital raising machine? The the sort of person that does that, but also the way that you're helping us to become the the compassionate capitalist.Karen Rands [00:21:49]:So, I would say it's an oldie, but it changed the way I reference it a lot in my book itself. And I, and that would be, thinking well, Robert Kiyosaki's, cash flow quadrant, which was was the the the subsequent to Rich Dad Poor Dad. Right? His first book was Rich Dad Poor Dad. Yeah. And I read that long time when I was still an employee, at IBM, but it was it the whole idea of the white quadrant versus the left quadrant and how you go from being chain changing hour trading hours for dollars to become a custom business owner that could run a business without being there, and it made them money and then taking that money and putting it into other investments. That was profoundly changed my I didn't know ain't about angel investing out there. One of the real ironic things out there, Stewart, and it really it took me I did not unpack this until probably, like, just a few years ago, even though I've been working with angels and entrepreneurs for a long time. I had never heard the term angel investing.Karen Rands [00:23:01]:And then in IBM, I was a I was like a person that package companies up to go get venture capital and come back and spend it with IBM and get our capital money. But I had never heard the term angel investing until I left IBM to help one of my clients raise capital in the middle of the .com bomb, mind you. That's my own little bubble that I was in. And I got invited to this angel group, and I tell them my story that it was like I was walking into a secret society where the people in this room, because we had to close doors back then, you couldn't general solicit. Next big thing because they put their money into it. Right? And it and in any way, it was so it was that piece of it, why more people didn't hear about, know about angel investing, particularly when crowdfunding happened. And then the second piece of it was this perception that 20 people in that room picked one company, the other two weren't worthy. Well, no, you when going through with my process, you might review six companies, pick three that you think are are the best for your particular audience doesn't mean those other three aren't good.Karen Rands [00:24:09]:And the one that they pick doesn't mean the other two aren't fundable. It's just that's the scarcity of capital. Right? So that was my that was the book that really set me on a journey of thinking different about money and looking at, you know, how you put money to work for yourself. That one, and then, you know, there's been, when I'm first learning about angel investing, there wasn't any book out there about it. I was one of, oh, wait. The guy that was starting New York angels, he he wrote his book a little bit before me, but it was really about how angel groups should do. And then there was, Jason Connes' book came out at the same time line. It's really about his own personal experiences.Karen Rands [00:24:50]:But I wrote my book because people were coming to me saying, hey, Karen. How how do I learn how to be an angel investor? I've got clients that wanna be an angel investor, and they don't know how to be an angel investor, and I can't advise them. I work for Maryland. I'm not allowed to talk to him about that. So where where can I send them? And so all the entrepreneur books I read about how to raise capital and all the sessions I had gone to, like, talk people talking about their experience, I started reverse engineering it to be how what should investors look for in companies and how to be a good investor. And that's where I, you know, wrote the book, my book, to be the step by step guide for how to go about should you would you could you be an angel investor.Stuart Webb [00:25:33]:And, Karen, you are now an absolute, an expert on this. This is this is a valuable resource because, you know, there are people who wanna get into this but just don't understand the value of increasing their capital by putting it into the right place safely and in a sensible way. And, you know, thank you for being that resource. We're we're kind of coming up to, coming up towards the end of this. And and I wanna give you the opportunity of sort of telling me the question I should have asked, which I have not yet done. So it's not a question I haven't yet asked. And if there is, you know, please, tell me what is it you would have liked me to have asked? And obviously, when you ask that question, you're gonna have to answer it becauseKaren Rands [00:26:19]:Well, I know the answer. I'm not sureStuart Webb [00:26:23]:Tell us the question and the answer.Karen Rands [00:26:27]:So you you maybe you can fit tell me what the question would have been for this answer. So, it would be like why I mean, would I'm gonna do a simple version of the answer, but why is it that more people, aren't investing in entrepreneurs? Okay. Yeah. TheStuart Webb [00:26:45]:because they should.Karen Rands [00:26:46]:That the answer the so the US Treasury and the SEC commissioned a report last year, and their findings were pretty much the same. Lack of awarenessStuart Webb [00:26:58]:Mhmm.Karen Rands [00:26:59]:Lack of tools and lack of of education. Right? So I solve that's my trifecta. I'm solving that. But I also think that there, we have a deep rooted sort of like very deep roots in our American psyche that says to be financially successful, to be financially independent, you need to be a successful entrepreneur. And the reality is that not everybody's cut out to be a successful entrepreneur. You know, if you're doing a market participant, may you're opening up another restaurant, you're opening up another thing that other people do, then you've got a whole different set of challenges and competition to deal with. If you're being a market maker where you're saw you're creating a solution that nobody's done before, it's a one off or wedging into an existing marketplace, You know, that's a whole other set of things. Right? And both of them take you know, one of the things when I first started teaching about entrepreneurs, I say, if you can't figure out how you're gonna make double the amount of money you make in your day job right now in the next two years, don't even get started.Stuart Webb [00:28:03]:Yeah. Yeah. It's a start. Yeah.Karen Rands [00:28:04]:Because you got you know, you you keep your job. And now I say, so it is a misnomer to say the best way to create to be create financial independence to be an entrepreneur. Because the reality is for ninety years when it was illegal for everybody else to be involved in in for entrepreneurs to raise money from somebody they didn't already know, that wasn't already a millionaire before the jobs act. And for people that weren't already millionaires to invest in those companies. Okay. During that period of time, we, the, we created this, this myth that it's super, risky. It's not super risky if you know how to do it because millionaires could they don't choose to just throw their money away. Oh, wait a sec.Karen Rands [00:28:51]:I got an extra million bucks. Let me just throw it into some companies so I can lose it. No. They're putting a million dollars into those companies because they expect to get $10.15, $2,030,000,000 back. And the you know? And so you don't have to be the successful entrepreneur that sacrifices everything, your family, your your you know, seeing your kids' football game, your benefits from your job, you can take that extra money that you have, liquidity, the $50 you were gonna invest in the real estate that you got shut out of, or the $50 you were gonna use in your savings to start putting, you know, into starting a business and put that into 50 companies. Put it put 5,000 into 10 companies. Whatever. You know what I mean? There's so many ways that you can share in the success of those entrepreneurs that are solving a problem that you love, that have the gumption, the real desire to work those eighty, ninety hours a week that they have to work, and you they need your money to be successful.Karen Rands [00:29:55]:So it's a win win. When When you figure out how to do that, not only do you get to invest in entrepreneurs that you believe in that are doing something that you're also passionate about, but you share in their success without all the risk of being that entrepreneur.Stuart Webb [00:30:09]:Karen, that is absolutely the right way to end this because you've talked about some things which I'm really passionate about myself, and that is do not start going down the path of starting your own business unless you love what you're doing. Find find ways of supporting those people who do love what they're doing and work with them because so many I find so many business owners who aren't ready to do that. And they do what I call the path of least assistance. They don't look for the assistance they need. They battle out on their own, and they get tired, and it becomes difficult. And I just want to help get out of that problem. But that's another podcast which we will not start now because that's gone for another two and a half hours. So let me just finish by saying, Karen, thank you so much for spending a few minutes with us.Stuart Webb [00:30:57]:Really appreciate it. Love the energy. Love what you've done. I'm just gonna ask everybody who's who's watching at the moment, please go to this link, which is systemize, systemise.me/subscribe. Please put your name, email address into that. It's a very simple just to form your first name, your your email. What I do is I send out an email once a week with who's coming onto the show so that you can hear the true gems that these people bring onto the show and really educate you on the way in which you could, one, get the sort of capital or whatever it is you need into your business to grow it, and two, how you can be more successful in your life. So Karen, thank you so much for spending a few minutes with us.Stuart Webb [00:31:41]:Really appreciate you spending a few minutes with us today. I just hope everybody goes to the, to the vault and gets that free stuff that you've been asked me about because they need to hear this great stuff from you. And I really, really want them to hear more from you. So thank you so much for spending some time with us.Karen Rands [00:31:56]:Yeah. Absolutely. I look forward to continue our conversation when I'm recording you and asking you the questions.Stuart Webb [00:32:02]:I'm looking forward to it as well. Thank you, Karen, and speak to you again soon.Karen Rands [00:32:07]:Alright. Thanks, Stewart. Bye bye. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

What does it take to build a new tech category before the market is ready?In this episode of SaaS Fuel, host Jeff Mains dives deep with Danny Tomsett, founder and CEO of UneeQ, the global leader in emotionally intelligent AI-powered digital humans. From early breakthroughs to hard pivots, Danny shares how his team navigated the rollercoaster of creating frontier tech, scaling sustainably, and keeping vision and culture alive through it all.You'll hear the behind-the-scenes story of Nadia, a digital human project with IBM and the Australian Government, the challenge of market timing, and the power of narrowing focus for growth. If you're building ahead of the curve, this is your playbook.Key Takeaways00:00 – The evolution of UneeQ's business model02:01 – Building a new tech category with AI-powered digital humans06:27 – From digital games to emotionally intelligent avatars10:39 – How digital humans transform customer experience12:54 – Realism vs. relatability in AI avatars16:07 – Building trust with humanized tech16:31 – The hardest part of creating a new category21:49 – Biggest lessons learned on the journey23:46 – Keeping teams aligned through rapid innovation27:04 – SaaS founders: Scale faster with Champion Leadership28:14 – AI's real impact on jobs and customer service31:31 – Emotional intelligence and sales simulations34:28 – Outcome-based training with digital humans35:22 – Growing pains and moments that almost broke the company40:44 – Bootstrapping vs. raising capital in frontier tech45:32 – Advice for building ahead of the market48:00 – Product-market timing and finding the real problem53:40 – What's next in AI-human interaction?Tweetable Quotes“We weren't just ahead of the curve—we were ahead of the market. That hurts.” — Danny Tomsett“Emotionally intelligent digital humans aren't the future. They're already here—and they work.” — Danny Tomsett“If the market doesn't get it yet, your job isn't just to build—it's to educate.” — Jeff Mains“Culture is your most scalable codebase.” — Danny Tomsett“The problem you're solving might not be the one they care about yet.” — Danny Tomsett“Digital humans flip training from time-based to outcome-based. That's real impact.” — Jeff MainsSaaS Leadership LessonsBuild for what's real, not just what's cool. Danny shares how hype distracted from traction and how focus created results.You can't time the market perfectly—but you can pivot. The original platform model gave way to niche training simulations with real adoption.Culture and systems scale better than code. When the team nearly burned out, Danny rebuilt the business on clarity and operational alignment.Emotion matters in tech. Especially in sales training and customer experience—digital humans that feel human drive engagement.Don't fall in love with the wrong problem. Sam Altman's advice: go deeper to find the root need your product must solve.Being early is painful—but survivable. Category creation requires stamina, education, and constant storytelling to shape the market.Guest ResourcesEmail - dannyt@uneeq.comWebsite - http://www.uneeq.com/Episode SponsorSmall Fish, Big Pond –

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez sit down with Joel Miller, a veteran investor and author of Build Real Estate Wealth, to talk about the systems and strategies he's used since 1978 to succeed in the rental property game. Joel dives into everything from entity formation and tenant management to tax-saving tips and market timing, all while sharing how he balanced investing with a 35-year career as a mobile DJ. He also opens up about his biggest investing mistakes, his pivot into hard money lending, and what every investor needs to know about long-term success. Whether you're a beginner or looking to scale, this episode delivers real-world advice you can use today. Tune in to this episode now!Key Takeaways00:00:00 Welcome to the RE Social Podcast00:01:04 Joel Miller's Book on Real Estate Wealth00:04:08 His Journey From DJ to Real Estate Investor00:08:08 Insights on Real Estate Investing00:24:32 Networking and Hard Money Lending00:33:47 Big Part of Success in Networking00:47:28 Economic Cycles and Market Conditions00:53:29 Dealing with Unprofitable Projects00:54:38 Understanding Lease Options00:57:55 Rent to Own Explained00:59:37 Biggest Blunders in Real Estate01:02:17 Lessons from Commercial Property Investment01:06:42 The Importance of Time in Real Estate01:18:52 Navigating Market Downturns01:23:09 Advice for Real Estate AgentsQuotes“I always caution people against ‘yeah, but' houses. It's a term that I came up with. You could throw all kinds of money at it from a cosmetic standpoint and make it really pretty, but when you're done, there's still something about that house or that property that you can't change.” (00:39:52)“If I had a choice of losing all my money or losing all my relationships, I would lose all my money in a heartbeat because my relationships will help me get my money back.” (01:17:24)“Don't make a withdrawal from a good relationship just to make a deposit in your bank account.” (01:17:44)Resources and LinksBuild Real Estate Wealth by Joel Miller https://www.joelmillerbooks.com/Connect with Joelhttps://www.instagram.com/joelmillerbooks/https://www.facebook.com/JoelMillerBookshttps://www.linkedin.com/in/joel-miller-42981811/Learn more about AnVi Invest

In this episode of SaaS Fuel, Jeff Mains is joined by Warner Moore, founder of Gamma Force and cybersecurity strategist, to dive deep into why early-stage SaaS companies often overbuild security, waste money on compliance, and miss real threats. Warner reveals how to make cybersecurity a strategic advantage—without killing innovation.From delaying HIPAA compliance for smarter growth to leveraging cloud infrastructure securely by default, Warner shares practical frameworks SaaS founders can use to balance risk, market demand, and growth. If you're building a health tech or B2B SaaS company and wondering when and how to invest in cybersecurity.Key Takeaways00:00 – Strategic security starts with executive mindset01:32 – Why security is a business strategy, not just IT03:06 – Risk management vs checkbox compliance06:34 – Mistakes SaaS founders make with security09:53 – Understanding real risk (Asset + Vulnerability + Threat)11:16 – Leveraging cloud providers securely12:12 – Security as a market differentiator14:12 – Delaying HIPAA compliance with intentional design17:11 – When to invest in security maturity20:06 – Security budgeting for startups23:24 – Signs you need a fractional CSO26:57 – Health tech vs general SaaS: when security is mandatory29:22 – Onboarding & deepfake defense tactics32:27 – Process-based security (not just tech)34:22 – Is 2FA enough? Low-cost, high-value protection36:04 – Aligning security with company mission38:27 – Upcoming security shifts (quantum, AI, deepfakes)40:07 – Financial controls > fancy tools41:00 – Access control as a universal security need43:24 – Shadow IT and how to reduce SaaS sprawlTweetable Quotes"If you don't ask the hard questions early, you'll overbuild and overspend on security that doesn't move the business forward." – Warner Moore"Security isn't just a department. It's a culture and a competitive advantage hiding in plain sight." – Jeff Mains"Real risk requires three things: an asset, a vulnerability, and a threat. Miss one and it's just noise." – Warner Moore"Security done right doesn't slow you down—it speeds you up with confidence and alignment." – Warner Moore"The most secure companies don't just install tools—they build resilient business processes." – Warner Moore"Before you throw money at compliance, ask: does this really serve our market or just create overhead?" – Warner MooreSaaS Leadership LessonsDon't Overbuild Early – Avoid unnecessary compliance if you're not yet handling sensitive data. Be intentional.Security Is Strategy – It's not an IT checklist. It's a leadership-level decision and business differentiator.Risk = Asset + Vulnerability + Threat – If one is missing, it's not a real risk. Focus on what matters.Delay Expensive Compliance Smartly – You can structure your tech and market approach to delay heavy regulatory burdens.Train Your Team for Real Threats – Deepfakes, phishing, and social engineering are rising threats; education is critical.Use the Basics Well – MFA, encryption, access control—low-cost, high-value steps most companies still ignore.Guest ResourcesEmail - warner@gammaforce.ioWebsite - https://gammaforce.io/Linkedin -

SummaryIn this candid and compelling conversation, Australian pop artist TIN returns to In The Key of Q to discuss his musical journey since his previous appearance. From opening for Bright Light Bright Light to releasing deeply personal tracks that resonate with fans in unexpected ways, TIN offers a raw look at navigating the gay music scene as a person of colour. With characteristic wit and refreshing honesty, he unpacks the complexities of privilege, racism within queer spaces, and how his experiences have shaped his creative expression. Perfect for listeners seeking authentic LGBTQ+ perspectives on music, identity, and the sometimes absurd realities of gay nightlife.Key Takeaways00:00:50 - TIN reveals how he came to open for Bright Light Bright Light through connections with EQ Music00:02:11 - His EP "Sex, Cologne and Cigarets" performed well, with "Weasel" becoming an unexpected fan favourite00:06:14 - TIN shares the deeply personal story behind his vulnerable track "Dear Matthew," which explores racial privilege in the gay community00:10:30 - An important discussion about the additional obstacles faced by people of colour in queer spaces00:14:25 - TIN reflects on internalised racism and its impact on self-worth and relationship expectations00:17:02 - The origin story of TIN's new single "Trust Your Touch," originally written about a fantasy involving Troye Sivan and Olly Alexander00:19:57 - Behind-the-scenes challenges of filming the "Trust Your Touch" music video, including shooting cruising scenes in freezing Burgess Park00:23:33 - TIN discusses his evolution from primarily a performer to developing his skills as a recording artist00:25:02 - How entering the circuit party scene unexpectedly forced TIN to confront deep insecurities about race and body image00:31:35 - Upcoming releases including a Pride single called "Kid Pig" and remixes celebrating the one-year anniversary of "Dear Matthew"Guest BioTIN is an Australian queer pop artist currently based in the UK. Known for his energetic performances, candid lyrics, and exploration of LGBTQ+ themes, TIN combines catchy pop melodies with raw personal narratives. Find his music and social media at TIN Official Music.ResourcesSex, Cologne and Cigarets EP - TIN's EP featuring the fan-favourite track "Weasel"Dear Matthew - TIN's personal song about racial privilege in the gay communityTrust Your Touch Music Video - TIN's latest release featuring Lost Child and JanisHouse of Air by Brendan Maclean - The NSFW music video about hanky codes mentioned in the podcastBright Light Bright Light - Artist TIN opened for on tourEQ Music - The collective that booked TIN for showsCall-to-ActionFind the podcast on Apple,

Why do deals stall even when your pipeline looks strong?In this episode of SaaS Fuel, Jeff Mains sits down with Mike Lander—former procurement director, dealmaker of over $500M in contracts, and now a sought-after negotiation strategist. Together, they unpack why focusing on buyer risk is the secret to closing more SaaS deals with less friction.You'll learn:How to build trust by focusing on the buyer's world—not your pitch.Why most sales fail due to qualification, not presentation.How to work fewer opportunities but close more deals.When to walk away from RFPs—and why that's a win.Key Takeaways00:00 – Why focusing on you kills trust with buyers 00:27 – Welcome to SaaS Fuel with Jeff Mains 01:15 – Your pipeline isn't broken—your qualification might be 02:00 – The new sales equation: trust, credibility, risk reduction 03:27 – Guest intro: Mike Lander and $500M in deal experience 06:13 – Where discounting goes wrong 10:56 – Why buyers choose safe over best 14:03 – Risk perception and the value equation 16:18 – Myths salespeople believe about procurement 18:04 – “Procurement is where deals go to die” – and why that's false 30:23 – Mike's framework for working fewer, better deals 35:32 – The hidden dangers of RFPs 46:00 – Can AI replace salespeople? Where humans still matter 51:13 – Will AI negotiate against AI? 52:06 – Where to learn more about Mike 53:01 – What's coming next on SaaS Fuel Tweetable Quotes“The more you focus on your deal, the less the buyer trusts you.” – Mike Lander“Want to close more? Qualify better. The pipeline's not broken—your filters are.” – Jeff Mains“Risk trumps ROI in the buyer's mind. Reduce risk, increase value.” – Mike Lander“Buyers don't want persuasion. They want sleep.” – Jeff Mains“Procurement isn't the end of a deal—it's the beginning of alignment.” – Mike Lander“If AI handles the process, humans better handle the purpose.” – Jeff MainsSaaS Leadership LessonsTrust isn't built on your product—it's built on understanding the buyer's risk.Qualification problems—not sales problems—are why most deals stall.The best sellers help buyers sleep at night, not just buy faster.Procurement isn't the enemy—it's your hidden advantage if you understand their framework.Saying “no” to bad-fit RFPs leads to higher win rates.Even with AI in sales, human insight into motivation and value remains irreplaceable.Guest ResourcesEmail - mike@piscari.comWebsite - https://piscari.com/LinkedIn - https://www.linkedin.com/in/mikelander/Episode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group – https://championleadership.com/SaaS Fuel ResourcesWebsite -

Who is Anne?Anne Bland is an insightful and compassionate advisor dedicated to helping individuals who haven't fully received the support they need. With a keen understanding of the challenges people face, Anne empowers them to recognize their own struggles and the steps they've already taken to address them. She guides her clients to see when it's the right moment to seek further assistance, offering innovative solutions and encouraging them to take notice and make meaningful changes. Anne's unique approach ensures that people feel understood and equipped to tackle their problems more effectively.Key Takeaways00:00 Compartmentalization and Self-Care Importance07:47 Inner Wellness and Happiness Connection10:50 Balancing Personal Space in Relationships14:35 Developing Stress Management Tool Library15:49 Smiling as Stress Relief21:55 Mindfulness Techniques for Anxiety24:45 Creating Meaningful, Purpose-Filled Lives27:30 Access Free Resources Online_________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSselfishly happy, business people, work-life balance, compartmentalization, burnout, leader, self care, happiness, stress management, communication, personal development, mental health, professional growth, emotional well-being, self-awareness, mindfulness, nervous system, energy, relaxation techniques, positive psychology, neuroscience, self-mastery, transformation, leadership, organizational culture, parasympathetic nervous system, breathwork, inner smile, meaningful life, stress response, relationship managementSPEAKERSAnne Bland, Stuart WebbAnne Bland [00:00:31]:Hi, and welcome back to It's Not Rocket Science 5 questions over coffee. I'm delighted this afternoon to be joined by Anne Bland. Anne is a coach and mentor with a range of experience, but mostly, she's gonna be talking this afternoon about how selfishly happy you, which I think is gonna be a really fast paced topic. It's how do business people become selfishly happy. So, Anne, welcome to It's Not Rocket Times, 5 questions over coffee. Looking forward to talking with you enormously today.Stuart Webb [00:01:02]:Thank you so much, Stuart, for having me. I'm really looking forward to this conversation.Anne Bland [00:01:07]:So can we just start by sort of, helping to define or, people to understand the sort of person that you're looking to help?Stuart Webb [00:01:18]:Right. My clients often are professionals who are leaders in their fields, either as entrepreneurs or working in an organization who kind of balance try to balance the work and life and not quite succeeding in that. So maybe there is a there is a there is, you know, one of them is well, managed, but the other one is not. So it's like kind of that compartmentalization that we all kind of, resort to as, as a go to method when we try to struggle too many things. It's easier to put things in a box, if you see what I mean. Mhmm. And not realize that they're interlinked.Anne Bland [00:01:58]:I did. And they are interlinked as well, aren't they? There's no doubt about it. Even though we want to all pretend that somehow we are, superheroes, we are human beings at the end of the day.Stuart Webb [00:02:09]:Yeah. And we are really not super, beings, I think. What's the the question? We're we're we're supposed to be human beings, not human doings and definitely not super doers. So I I definitely have a lot in my CV as you said. And I think that's the, that's the culprit why I've burned out myself few times in my life. And it's not really something that I take pride in, cause you, everybody's about to in, in modern stressful life to burn out or get exhausted once in their lifetime, but not three times. I mean, you know, you start thinking, what's gone wrong there? So I think I've learned my lesson and really got my teeth in over the last 5, 6 years to understand what makes us happy, joyful, pleasure filled human beings.Anne Bland [00:03:03]:So we'll come onto that, I think in a minute, Anne, because I think there's some really good stuff you've got to say. But let's start by talking about sort of things that people have done Mhmm. Who are perhaps not quite getting the help they need that you can provide. What is it that they've done themselves to try and resolve some of these issues? How would they recognize themselves and go, oh, wait. They're talking about me. Perhaps this is this is the time when they should really start to take notice.Stuart Webb [00:03:34]:I think it is that compartmentalization I said earlier, you know, where you want to kind of put things in particular boxes and, okay, I I leave that there. You know, my marriage is not very good or my work life, I'm struggling in in particular relationships. And I try to kind of just avoid that. The other thing is, because there is some other aspects in life that are bringing fulfilment and joy and, and a sense of achievement. The, the other thing I see is that people just tend to plough through stress. So there is this kind of magical thinking that if I just get into the Christmas or if I can just get into the, before the summer holiday starts, if I can get through this week and then it's the weekend and I can catch up and relax or I can, I, but, but it doesn't happen that way, unfortunately? And then the other thing is that I see a lot is that people don't think, especially in men, that self care is something that one ought to be, investing in. And if, if, if they ask their, family, they say, yeah, why don't you just look after yourself a little bit, demon? There is that kind of, opportunity to actually learn what makes each one of us more calm, happier, more pleasure filled, and peaceful, and also joyful to be around with. And I think it's that kind of understanding that self care is not just for women or self care is something that actually needs to be one of those pillars that we invest in and get tremendous return on investment.Stuart Webb [00:05:15]:I'd say, regardless who you are, regardless of your status, regardless of your, agenda.Anne Bland [00:05:23]:So let's talk about some of those things that you you do to help people understand that self care, that, that ability to, as you put it in your your bar lines, to be selfishly happy. And it's got a bad reputation, hasn't it? But actually, you know, a bit like when you're here when you're on a flight, it tells you to put the oxygen mask on yourself first before helping anybody else because how can you possibly help somebody else if you've fallen unconscious or, and you are unable to sort of do anything. So let's talk a little bit about what does it mean to be selfishly happy. Let's talk a little bit about that. And then perhaps you could sort of I know you've got some some some things, some valuable advice, some valuable free things that you'd like to sort of bring to the audience. So perhaps you could describe those, and and talk a little bit about that.Stuart Webb [00:06:13]:Yes. So putting that oxygen mask on yourself first before helping others is, is is something that I talk a lot about because I feel that, again, it's embedded in my own experience. I'm very passionate person. I want to change the world. I want peace and happiness all around. And then I realized that, you know, when you work in that kind of social impact or environmental impact, scene, you tend to burn out very quickly because you can't control the external externalities. And the only thing I can change is how I react, how I feel and how, what kind of energy I bring into any table, any situation, any relationship, any work. And, and I think that's the, that's the key is really kind of going in.Stuart Webb [00:07:03]:And that's why I call it selfishly happy because it is putting that oxygen mask on yourself first. And also if you become selfless, like we're all told, especially women that, oh, you just need to serve others. You need to be helpful. And, you know, you know, don't put yourself, you know, it's, it's bad. It's egoistic. And I'm not talking about ecocentricity. I'm talking about, becoming more of you becoming self full in a way because selfless can, can become quite toxic eventually. You know, it can become a person can become bitter or, or, or, or a doormat or people pleaser or, or, you know, that there is, there is a balance to be had.Stuart Webb [00:07:47]:And I believe if we are in good health, if we are in good energy, we are happy, we have so much more to give out to others and to the world at large. So there is this kind of understanding that it starts from within and more we can regulate our own nervous system, just talking about sort of neuroscience spiel it's, speak it's, it's, it's more important to actually regulate your own nervous system so that you don't come across as aggressive or, or you don't come across as, as somebody who is just, there for themselves or, or, you know, just avoiding situations that actually benefit from having frank discussions, for instance. So it is, it is that kind of play with words if you like. And I do know that lots of people are, well, you can't say selfish. And I said, well, let's just, you know, really understand what's behind it as opposed to, you know, getting to the, preconceived idea. So it is kind of deliberate to stop people to think and kind of what do I actually mean by that? What is it to become happy truly? It is to know what you need. It is know how to get what you need, and it is understanding what your fears and anxieties are and taking care of those.Anne Bland [00:09:08]:So we've got a question from Mark. And perhaps this leads into some of what you're gonna talk about in terms of the valuable free advice you've got for our audience. But but Mark asked, in your opinion, what does self care look like for a man? And I suspect it probably isn't just going to the the nail spa and getting your nails done. Although, you know, let's face it. It could be that. But I mean, what is it that you would say men, in particular, should be looking for in terms of what they need to do to care for themselves to make them, efficient and effective human beings?Stuart Webb [00:09:45]:Thank you, Mark. That's a that's a very good question, and I really appreciate, you, raising your hand and asking that question. It looks very different to different people, of course, regardless what gender you are, but there is a lot of energy that men have that, that I think for instance, exercise is something that often men don't do because it is something that, you know, that there is there, there are responsibilities at home, there's responsibilities at work. So it is very easy to stop that. And maybe then just sit down when you're exhausted and open the telly, open a can of beer And, and nothing, no judgment there, but it is, it, it could be something that, what is it that, and I think whoever you are is to really ask that question to do that pausing and kind of do the list. What is it that really makes me feel good? You know, it's for somebody it is, you know, have a good, male friend who loves art. You know, he just goes to the art classes on every Saturday morning. You know, he just goes off and does art.Stuart Webb [00:10:50]:You know, whether it's, painting flowers or painting nudes, I don't know, but it is, you know, amazing that you can just kind of realise that, okay, what makes me happy? What is the time when I can, you know, play chess with somebody on the other side of the world or, or do a game of some sort? You know, it is, it is that, but also it is the need to, to spend time on your own. And I think one of the biggest things I've noticed with relationships is that often, especially if one of the, one of them in the relationship is, is a home maker. They often feel very, isolated or they, they just yearn for having an adult conversation. And the other one comes from work and just yearns for solitude and yearns for having, oh, I just, let me just get my coat off. And, you know, let me just, you know, have 5 minutes to actually state those boundaries and saying, look, can I just have my 10 minutes? And I'll just go to the bedroom, get changed, and I just lie down for a while. I just need to empty my head and land into the home life. And I think this is very important that people learn to communicate what they need so that they don't become begrudged and and oppressed and suppressed just because we tend to please people that we love.Anne Bland [00:12:16]:Just a small insight from my own life, which I think sort of illustrates the difficulties with this week. Then in my household, there were 2 busy very busy professionals both, you know, pushing hard at their career and a child. And it was a rule that the one that picked up the child from nursery or school got home, did childcare, and the other one would spend 10 minutes on the drive before they came in. Because the minute they walked through the door, responsibility passed to the other one because they haven't had their downtime. And so therefore, there was this sort of an it was, it's unwritten. We had discussed it, but it was the rule that you spend the 10 minutes in the car decompressing because the minute you walk through the door, I haven't had my 10 minutes to decompress. Yeah. And immediately, you've got you've got the responsibility for making sure that nobody's nobody's doing anything silly because I need to just go away for a few seconds.Anne Bland [00:13:07]:And it was quite difficult to balance because sometimes they'd look and go, I I may have had my 10 minutes in the car, but frankly I could do with another 10 minutes in the house. And it's like, I don't care. I'm sorry. I need the time. So we you've gotta learn to communicate these things and balance them, haven't you?Stuart Webb [00:13:24]:Yes. Absolutely. And congratulations for that awareness and that practice because that again is it's not just about yourself, but it is starting from yourself. What do you need? And asking for it, communicating it with a with a kind of nonviolent loving way and making the, making the, the, plan and whether it's outspoken, whether it's a practice, but it is, it is important to actually, have that understanding. And I would always, always, champion talking because we often think that, you know, oh, they understand, but often they don't. So it is good to actually spell it out and, and talk about it. I've got so many ideas that I could share here, but I wantAnne Bland [00:14:08]:to, I want to keep it to, to your time limit. So over to you.Anne Bland [00:14:12]:Oh, we have no, we have no time limit. If you wish to talk for the next hour, we will let you out.Anne Bland [00:14:18]:You don't know what you're leashing here unleashing here.Anne Bland [00:14:22]:Oh, maybe it can. Maybe 45 minutes. So but there is there there's obviously some stuff on your website which which we could go and have a look at. Can can you describe some of the stuff that we'll find there and and and some and how we might access, you know, what what we what we'll access it?Stuart Webb [00:14:35]:Well, my my website is not actually very much geared towards, things yet. It's, it's something I it's under development, but, I really want to create a library of tools that people can start practising because I strongly believe that there is, there is this culture at workplaces where people are demanded to push through that stress. Then the organisations are wondering, well, why the hell do we have such a staff turnover? And we all know how much staff turnover costs for organisations. Well actually not everybody understands the wider impact. You know, you might kind of look at the recruitment costs and, and, you know, teaching somebody to, to land in their new job, but actually it's not just that it's somebody else working 3 to 4 jobs at the same time whilst they are recruiting a new person or somebody is learning. So, so it is also impacts on their health and so on and so on. So it's just lots of ripple effects. So do you have a kind of, library anywhere where we can actually drop in, for instance, I was just teaching today, in another call, in another group, and an old Taoist practice called the inner smile.Stuart Webb [00:15:49]:And this is something I definitely want to put on the website is how a busy person, even during the work day can just take 2 minutes or even just 2 seconds and just practice in a smile. It's one of the most effective ways of getting your nervous system, which is often at work days during work days in, in this kind of, reactionary, you know, stress response of, of fight flight, which is important. Otherwise we don't get anything done. But we are also designed to be more a human being in that rest digest parasympathetic nervous system response where we can sleep without needing to take sleeping pills or your, your normal whisky or whatever. So it is, it is important to, not, not knowing whether you have whisky. So I'm not saying, well, I'm, I'm, you know what I mean? It's very easy to think that in the morning we need coffee in the evening, we need an alcohol, you know, drink to, to, to calm us down. So it is, it is kind of things like breath work. It is meditation.Stuart Webb [00:16:51]:It is about, doing, embodiment practices, just like, you know, sport is, you know, exercises or just, you know, shaking and dancing a little bit, to let that tension go and stretching, you know, just very simple things like this and just learning how to breathe so that you can access that parasympathetic nervous system. So it is interesting how people think of, well, of course I can breathe. Of course I can smile, but how many actually do it? You know, we could when we are in that stress response, even our breathing becomes like kind of, we hold breath a lot. And we just but when you actually get into that parasympathetic nervous system response, what I observe is that people start, oh, there is that sigh and there is, oh, isn't it delicious just to be and just just relax. And you could just do this like a microsecond, and it will be money in the bank, in your energy bank and well-being and and happiness bank. So things like that. It's quite simple things I'd like to offer to people.Anne Bland [00:18:04]:Indeed. And and I know the power of breathing, myself because I've been doing I've been learning better breathing techniques myself, for for other reasons other than standing here doing this. And one of the things that we've been trying to learn how to do is the fact that when you breathe in rather than sort of doing this with your shoulders, which is, you know, how we're able to breathe bring immediately bring the whole music tension is to just breathe deeply from down into the diaphragm down low. And then you don't hold it. You just suspend. You just relax and allow the air to be there rather than thinking about it. And it's quite difficult to sort of turn your mindset to this ability to think, well, I'm just gonna allow the breath to be in me. But it's actually really powerful because it stops you trying to sort of do.Anne Bland [00:18:53]:You learn how to sort of just enjoy the experience of saying, okay. I'm now standing. I'm completely relaxed. I'm not actually holding my my my my tension anymore. Nothing's happened. The air hasn't just suddenly disappeared. It's it's still there, and then you can breathe out later. And it is a mindset thing, isn't it? Learning how to control your feelings, learning how to control of that.Anne Bland [00:19:15]:And and it brings a sense of calm as you do it because otherwise, you're sort of fighting your body.Stuart Webb [00:19:21]:Yeah. And have you ever heard, you know, this expression that any any place, any organization is a reflection of the leader?Anne Bland [00:19:28]:Absolutely. And I'm watching it with an organization now and just Yeah. Aware of just we can talk a little bit about this. There is toxicity, and the suggestion from the management was shut down the office. We'll never we'll never change this culture. And I went, I think the culture starts here. Oh, really? And you can change the culture at the bottom if we just change 1 or 2 things around the management. And yet, there was this sort of, oh, no.Anne Bland [00:19:53]:We just sack everybody. It will solve the problem, which was a very disappointing thing to hear.Stuart Webb [00:19:59]:Yeah. I don't think transformation organizational transformation works quite like that. But just as a as a simple example, just taking your breathing, ex example. And you were saying that how it's so easy to kind of be like this, you know, and just hunch, you know, just, you know, your shoulders are 10 tense and all that. But the studies show that a person, in terms of body language, you know, just the idea that who do you trust is somebody who has a long, distance from ear to their shoulder. So when people were shown pictures,Anne Bland [00:20:38]:I was thinking, oh, I've got, shoulder pad you know, pads in this jacket. So, oh, dear. Should have chosen a different jacket or or blouse.Stuart Webb [00:20:47]:But but but it is it is that kind of when when somebody's like this, you kind of, you know, people were shown pictures. And when they were looking at people who were like this, you know, it's kind of, oh, I don't trust that person. So if there is that kind of energy that somebody is going to launch at you, you know, from the management, you know, like you said, you know, there is that toxicity. It's not going to change by changing the, the people who are below them. It is about, okay, how can we relax this, this, this boss or this, this C suit, in this organisation so that they can learn like you just demonstrated how you're breathing differently and how you can just, you know, and it's it's simple as that because we are animals in so many ways. We have that primitive, you know, ancient brain. And when we see somebody who actually holds themselves with esteem and has that posture of calmness, and I'm you know, we feel that, okay, they are in control. You know, it's not like, you know, you need to kind of because they are reflecting this fight flight, you know, all the time.Stuart Webb [00:21:55]:It's quite fascinating how this all kind of links together. And there are so many tools we can use in organizations where we kind of, okay, just mini, micro, micro pausing, just become aware, and then use habits like breathing, like in a smile, like just being present with your with your physical body through your 5 senses. What can you hear? What can you see? What can you feel? Just doing this, you know, for for, 10 seconds. Just trying to feel the ridges of your fingers with your, if if this people can't see the picture, you know, the video. It's it's just putting 2 fingers like your thumb and your, first finger together. And for 10 seconds, which is about 3 breaths to to just move your fingers and just really focus on on feeling the ridges of your skin in on on on those fingertips. And even that simple 10 second, 3 breath exercise will put you into your body, out of your thinking mind where the anxiety often lives, you know, and just fall into your body and kind of, you know, it doesn't have to be. Even if you're in a meeting in a boardroom and you can just do that when you start feeling anxious.Stuart Webb [00:23:14]:You know, it will help you to calm down and get into that, parasympathetic nervous system. And there's so many other things.Anne Bland [00:23:22]:And was there a particular book, of course? I mean, you have a a a a very, very wide career, but, obviously, this is this is this is this is something that's that's that's come to you. Is there a particular book, of course, that you, read or took that actually started this journey for you?Stuart Webb [00:23:39]:Well, I think 10 years ago when I burned out last time and I I decided to to resign and and divorce and all sorts of things happened, and started, learning everything. You know, it was I was like a sponge. I I realized that I didn't have joy and pleasure in my life. I just been on that kind of autopilot. Oh, you know, just one more day, one more week, one more month, and I'll make it through or, or whatever it is that we tell these quite toxic stories to ourselves. Which is fine because we're just trying to cope. You know, it's okay. I'm not judging here.Stuart Webb [00:24:18]:It's just that we the society hasn't taught us how to look after ourselves. So I can't pinpoint. I'm really sorry. I can't, I know you asked this and I can't just choose 1. You know, I can't choose 1 because I've studied positive psychology and intelligence. I've studied breathwork. I've studied, how pleasure works for our favor. I've studied Taoism.Stuart Webb [00:24:45]:I've studied, so many things, neuroscience, you know, neuroplasticity, all these kinds of, how do we create positive habits so that we can look after each other ourselves and then, you know, each other, because like we said, the energy and the, the nervous system, emits to others is going to impact other people just like in that organizational structure, but also at home. So I've learned tantra as well. I've learned so many different things in terms of philosophies, practices, and, ways in which, you know, I feel that if we have the self awareness that, okay, this is what I need, how am I going to get it? So what are the tools and processes and practices? So having that self mastery. And then eventually, how do we express ourselves in the world, in our relationships in a more balanced, constructive way so that we can actually have that impactful, passionate mission, purpose filled life? Because that's what every human being in the end of the day is looking for is to have a meaningful life.Anne Bland [00:25:56]:So that leads me, I guess, to the last question I have for you this afternoon. I'll let you get along with something. I know you're not you need to get on and do and that Yeah. Is there a question I haven't asked you? Is there something that you're thinking, well, he's missed the point. He's just completely misunderstood what we're trying to do here. Is there a question that I should have asked, which you would like me to have asked? I don't know. And you have to answer it.Stuart Webb [00:26:22]:Well, I don't know. I mean, in terms of the Not really. I think we've discovered quite a lot of things, and, and it's it's as long as piece of string, isn't it? It's like kind of we can talk about this much. And when you said, oh, you have an open mic, I said, you don't want that because I will talk. You know, I will talk for England. I will talk for the world. So, now I think I would I would perhaps invite people to ask questions if there is anybody in the audience that, I don't know if Mark has already letAnne Bland [00:26:58]:Well, we well, I'd say we have Mark who asked. And the only question he's he has made it, the third comment is, it's hard to be there for someone if you're going through stress and you're struggling to deal with it. So my my sympathies, if, if that's your situation. I know how difficult it can be. And, Mark has just given us a compliment. So that's very kind of you, Mark. Thank you very much for for enjoying it. And I hope I I don't think I've done very much to contribute other than ask Anne the right questions, but Anne, you've got a huge amount of knowledge, a huge amount of value that you've added this afternoon.Anne Bland [00:27:30]:I really appreciate how much effort you've put into this, and I thank you very much for coming on and speaking to us. I just one thing. If, Anne is in the process of, of of of of building things, so, you will continue to be able to see, a lot of the free stuff that we have at, for this website where people give away free advice. But if you go to go.systmise.comforward/freehyphen stuff, you'll find a list of all the free things that, people have given away. And if you would like to get an email every week, who just will tell you exactly is coming up so that you can join as Mark did today and spend some time asking questions of people I can. Go to go.systmise.comforward/subscribe. It's a simple form. First name, email address, all we want, just so that you get an email, which basically says, who's coming up this week? And you've got the opportunity to join in the live and ask questions as Anne has been here answering your questions.Stuart Webb [00:28:33]:Anne, thank you so much for spending 20 minutes with us and talking about this. Really appreciate some of the advice. We'll all be touching our fingers in meetings in future, try to learn how to be more relaxed as we are presenting and and talking to the boss. So thank you for those tips, and I really appreciate the time you spent with us.Anne BlandThank you so much for having me. I really enjoyed this discussion. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

Want to scale smarter, not just faster? In this episode of SaaS Fuel, Jeff Mains sits down with Eran Friendinger, co-founder and CTO of Volantis, to unpack how predictive analytics and AI-powered signal optimization are transforming marketing performance and customer acquisition.We explore:Why cost per lead is misleadingHow to identify high-quality users earlyUsing predictive signals for retention and LTVThe balance between culture and automationHow to build fast-moving, data-led teamsWhether you're a growth-stage SaaS founder or a data-curious marketer, this conversation will reshape how you think about scale, systems, and success in a fast-moving AI world.Key Takeaways00:00 - Why cost per qualified lead matters more than total cost01:17 - Welcome to SaaS Fuel: The treasure map in your data02:17 - Predictive marketing vs reactive metrics03:45 - Meet Eren Friendinger: AI, signal optimization, and smarter leads06:42 - From deep tech to startup growth: Eren's founder journey08:05 - Why traditional dashboards fall short12:13 - Segmenting by value, not just traits14:43 - Predicting lead quality on arrival15:27 - Using AI for churn prevention and LTV18:20 - Personalized targeting for different stages20:17 - Signal optimization: what it is and why it matters23:11 - Training ad networks with better feedback26:00 - Champion Leadership: Scale without the grind27:02 - Misleading metrics: cost per lead vs CAC29:25 - Who this works best for (hint: high-volume SaaS)31:02 - Rethinking attribution with predictive signals34:02 - Volantis startup challenges + AI roadmap decisions39:29 - Lessons from selling a startup in 12 months42:25 - Culture vs features: what matters more45:07 - Hiring adaptable, data-driven teams47:22 - First step for data-driven foundersTweetable Quotes“We're addicted to cost per lead, but the truth is, that metric lies. Focus on qualified leads if you actually care about growth.” – Eran Friendinger“AI isn't replacing marketers. It's making the best ones unstoppable.” – Jeff Mains“Stop asking ‘what happened' and start asking ‘what's about to happen.' That's the predictive mindset.” – Eran Friendinger“You don't need more dashboards. You need better signals.” – Jeff Mains“Give your ad network better feedback, and it will give you better leads. It's that simple.” – Eran FriendingerSaaS Leadership LessonsCost per lead is not the real metric – Focus on cost per qualified lead and lifetime value to optimize for scale, not vanity metrics.Predictive data > historical data – SaaS growth requires real-time insights and forecasting, not just post-mortem reports.AI + signal optimization = sharper targeting – Give better feedback to ad platforms and build feedback loops for stronger performance.Marketing and product should align on data – The best SaaS teams know what high-value users look like and build around them.Great culture is a multiplier – Adaptability, experimentation, and shared vision win even in high-tech environments.Start with one high-leverage data insight – You don't need a perfect model. Just one predictive insight can shift your whole strategy.Guest ResourcesEmail - eran@voyantis.aiWebsite - http://voyantis.ai/Linkedin -

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez interview Joe Cohen as he shares his inspiring journey from humble beginnings to becoming a thriving real estate investor and entrepreneur. From working in construction and music to flipping high-end properties and leveraging business credit, Joe opens up about the wins, the setbacks, and the mindset that kept him moving forward. He also discusses his involvement in real estate mentoring, upcoming book plans, and the Think and Grow Rich Legacy tour. Joe dives into how to structure deals creatively and use business credit as a powerful tool for growth. His story is a masterclass in grit, strategy, and staying focused on the long game. Tune in now to learn how resilience, strategy, and vision can turn adversity into opportunity!Key Takeaways00:00:00Welcome to the RE Social Podcast00:01:24Joe's Background and Early Life00:05:29His Journey into Real Estate00:08:00Sales Skills and Early Career00:14:59Transition to Corporate Life00:21:58Challenges in the Corporate World00:34:42The Turning Point: Real Estate Epiphany00:35:55COVID-19 and Real Estate Opportunities00:37:30The Cost of Real Estate Mentorship00:45:18Building a Real Estate Business00:48:16Flipping and Wholesaling Strategies00:55:12Navigating Financial Challenges01:05:36Leveraging Networks and Partnerships01:08:06Introduction to Business Credit01:11:05Understanding SBA Loans01:16:13Crypto Scams and Financial Losses01:22:55Writing a Book on Perseverance01:28:02Current Market Challenges01:31:53Exploring Short-Term Rentals01:37:08Connect with JoeResources and LinksThe Inspired Show https://www.youtube.com/@theinspiredshowJSC Real Estate Investments, LLC https://jscrei.com/The Cohen Property Group https://www.thecohenpropertygroup.com/Connect with Joehttps://www.instagram.com/joecoheninspireshttps://web.facebook.com/joecoheninspires/https://www.instagram.com/theinspiredshow/Need Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

In this episode of SaaS Fuel, host Jeff Mains sits down with Adam Coughlin — Co-Founder, CMO, and Managing Partner at York IE — to explore how SaaS founders can craft powerful messaging, align teams, and build scalable go-to-market strategies that don't rely on buzzwords or bloated org charts.From the power of customer funding and finding your minimum viable audience to avoiding messaging mistakes that kill momentum, Adam shares a blueprint for creating story-driven marketing that actually works. Whether you're an early-stage founder or scaling to Series B and beyond, this episode will change the way you think about go-to-market.Key Takeaways00:00 - Intro: Customer-funded growth and audience-first strategy01:11 - Why company culture is your hidden growth lever02:20 - Messaging isn't enough — storytelling that resonates04:10 - Meet Adam Kaplan from York IE08:44 - Why founders default to jargon (and how to fix it)13:02 - Building a message that drives GTM, sales, and fundraising16:20 - Defining your Minimum Viable Audience20:08 - Bootstrapping and customer funding as strategic growth22:11 - The most common go-to-market mistake24:35 - What to do before you build a sales team28:03 - Adam's book pick: Small Fish Big Pond29:01 - Content that supports both SEO and sales34:04 - The power of message consistency across platforms37:41 - Leveraging founder brand without vanity43:02 - Staying grounded as a founder in chaotic markets45:03 - Why marketing is not just a departmentTweetable Quotes“A confused mind doesn't buy. Messaging must be simple, clear, and consistent.” – Adam Coughlin“Your story isn't just for marketing — it's how you align your team and scale your vision.” – Adam Coughlin“Customer-funded growth gives you optionality later — without giving up control early.” – Jeff Mains“Founders need to stop mimicking competitors and start telling their own story.” – Adam Coughlin“If your LinkedIn, blog, and sales team all sound different — you've already lost.” – Jeff Mains“Marketing isn't a department. It's a strategic engine that drives every other function.” – Adam CoughlinSaaS Leadership LessonsStart with your audience, not your product.A clear understanding of your minimum viable audience is more powerful than shouting into the void.Messaging is a team sport.If every team member tells a different story, you confuse the market — and confused minds don't buy.Ditch the jargon.Founders often invent new language, but if prospects don't understand it, you lose them.Customer funding beats investor pressure.Bootstrap when you can — early traction through real customers unlocks smarter long-term growth.Story drives go-to-market alignment.A consistent story across sales, marketing, and fundraising is your secret weapon in crowded markets.Your founder brand matters — if used right.Done well, it builds trust and community. Done poorly, it becomes a vanity distraction.Guest ResourcesEmail - adam@york.ieWebsite - http://york.ie/Linkedin - https://www.linkedin.com/in/adamcoughlin/Episode SponsorSmall Fish, Big Pond –

In this episode of SaaS Fuel, Jeff Mains sits down with Uddhav Mehra and Harry Masters from The Inflection Group to unpack one of the most common mistakes early-stage SaaS founders make—hiring the wrong people too early. We explore why big-name hires from large enterprises often flop in scrappy startups, the power of hiring gritty operators over shiny resumes, and how to create a strategic, stage-appropriate hiring roadmap. If you're looking to scale without bloating your team or burning your cash, this episode is packed with insights on founder-led sales, hiring for impact, and building elite go-to-market teams that actually work in real-world startup conditions.Key Takeaways00:00 – Don't hire a VP of Sales yet? Here's why01:44 – Founders and enterprise sales: a smarter strategy02:28 – Why rockstar execs fail in startups03:57 – Hire for the stage, not the brand05:10 – Meet Udhav Mehra and Harry Masters08:05 – The “headhunter” problem most founders hate11:00 – The #1 mistake founders make when hiring14:30 – Startup size matters when evaluating candidates18:26 – Mismatched expectations from candidates and founders23:20 – Why asking for a “marketing person” is usually wrong26:41 – Why startup success takes more time than expected27:56 – How Inflection supports technical founders33:14 – Role clarity evolves during interviews35:00 – What's your first GTM hire? It depends...38:03 – Strategic vs. transactional hiring40:29 – Adapting hiring strategy as you scale42:51 – Why startup hires get years of experience in months44:01 – The wrong mindset kills startup momentum45:20 – One small change to hire smarter48:39 – Multi-phase interviews that actually work50:24 – The future of hiring in an AI-driven world54:06 – Final advice for SaaS foundersTweetable Quotes"Hiring a VP of Sales before you have a sales org is like buying a steering wheel with no car." – Uddhav Mehra"The best startup hires aren't polished — they're gritty." – Harry Masters"Just because someone came from Google doesn't mean they can build your GTM motion from scratch." – Jeff Mains"We look for candidates who run toward the fire, not away from it." – Harry Masters"Founders often want the pain. Most execs don't." – Uddhav Mehra"Marketing isn't a person. It's a function made of 10 roles. Know what you actually need." – Jeff MainsSaaS Leadership LessonsDon't hire too senior too soon – Early-stage startups often mistake brand-name experience for startup grit. Hire for stage fit, not prestige.Enterprise sales ≠ enterprise strategy – A better early move: founder-led sales + 1 top enterprise rep who's hungry to win.Start with goals, not job titles – Instead of saying “we need a VP of Sales,” define what outcomes you need and build a strategy around that.Hiring evolves with your growth stage – What works at Series A won't work at Series C. Update your hiring playbook accordingly.Avoid "Frankenstein job descriptions" – Roles like “Marketing Person” often disguise unrealistic expectations across 5–6 different functions.Great hiring is strategy, not speed – A structured, multi-step hiring process reduces misfires and builds long-term alignment.Guest ResourcesEmail - harry@theinflectiongroup.comWebsite - https://www.theinflectiongroup.com/Harry's Linkedin

Are you running a fast-growing SaaS company but feel like your finances are a mystery? In this episode of SaaS Fuel, financial literacy coach Phil McGilvray breaks down the five (sometimes six) essential numbers every founder needs to track monthly to simplify cash flow, reduce stress, and finally build a financially sound business.Phil shares how to set up a clean bank account structure, what most financial advisors miss, and why your business's financial system should function like a cascade—where money flows with intention, not chaos.Key Takeaways00:00 – The 5-6 numbers every entrepreneur must track02:00 – Why most founders fail financially (and don't know it)06:00 – Why financial advisors rarely teach true financial literacy09:00 – The real-world cash flow numbers you must track12:00 – Why P&Ls are misleading and what to use instead15:00 – The simple monthly process to take control of your finances18:00 – How over hiring and scaling too fast kills profit21:00 – The “cascade” method of managing business money25:00 – Upfront vs monthly payments: pros and cons28:00 – Why most SaaS founders overcomplicate their finances32:00 – Building a business that can scale and survive36:00 – Mindset shifts for building a sellable SaaS company44:00 – What every founder should understand about moneyTweetable Quotes“If you don't pay yourself, you're building someone else's dream on your own dime.” — Phil McGilvray“Your P&L says you made a profit, but your bank account tells the truth.” — Phil McGilvray“Treat your business finances like a cascade: overflow comes only when the first pool is full.” — Phil McGilvray“Financial literacy isn't about complexity. It's about consistency and clarity.” — Phil McGilvray“The right bank account structure is worth more than a finance degree.” — Phil McGilvray“SaaS founders don't fail because of bad products. They fail because of bad financial planning.” — Jeff MainsSaaS Leadership LessonsTrack the Right Numbers Monthly – Revenue, expenses, taxes, salary, cost of goods sold, and what's left are the only numbers that matter for clarity.Pay Yourself First – If you're not paying yourself monthly, you don't have a real business—you have an expensive hobby.Your P&L Doesn't Tell the Full Story – Big purchases, taxes, and salaries are often missing from P&L reports, so use bank statements for reality.Set Up a Clean Cascade System – Think of your finances like cascading pools: operating → reserves → growth/investment.Simplicity Wins – You don't need complex tools or endless accounts—just one operating, one reserve, and one tax account will do.Growth Without Guardrails Is Risky – Scaling without building cash reserves makes your business fragile in downturns.Guest ResourcesEmail - phil@grandmasjars.comWebsite - http://philmcgilvray.com/Facebook - https://www.facebook.com/phil.mcgilvray.9Linkedin - https://www.linkedin.com/in/phil-mcgilvray-profit-and-cash-flow-strategist-58734a25/The Cash Flow Fix -

Who is Steve?Steve Feld is a seasoned business consultant known for his keen ability to analyze and understand consumer demographics and psychographics. With a talent for uncovering unexpected market insights, Steve often finds that business assumptions about target markets can be misleading. He has successfully guided clients to reshape their marketing strategies, revealing that the true key to their success lies in the genuine connection they establish with their customers, beyond just their messaging. Steve's own experience in business echoes this lesson, as he discovered that his thriving client base did not align with his original target market, yet his authenticity and expertise kept them coming back.Key Takeaways00:00 Welcome Steve Feld, business coach, for questions.05:54 Free advice and book at www/systemise.me/free-stuff08:43 What's the essential question for your message?11:09 Prioritize crucial tasks early for business success._________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSbusiness coach, small business owners, entrepreneurs, target market, messaging, elevator pitch, customer demographics, marketing strategies, valuable advice, tech startups, networking events, expertise, published author, authoritative figure, marketing piece, business growth, massive results, audience engagement, client engagement, business owners, business plan, business focus, business execution, business career, massive action, business achievements, business clarity, business improvement, business dreams, business goalsSPEAKERSSteve Feld, Stuart WebbStuart Webb [00:00:31]:Hi, and welcome back to It's Not Rocket Science 5 questions over coffee. I have in my hand what is left of, a mug of coffee. It's not quite as full as it was earlier on today, but I wanna welcome Steve Feld. Steve is a business coach, who works with a a range of different organizations, range of different businesses. I think we're gonna get into some interesting conversations about the sort of thing he's trying to do at the moment to help businesses move forward in what we can all describe, I guess, as some interesting times. So, Steve, welcome to It's Not Rocket Science, 5 questions over coffee. I hope you're ready for, an interesting few questions, and I hope you too are well fueled up.Steve Feld [00:01:12]:I am well fueled up. I my blood type is coffee, so I am ready forStuart Webb [00:01:16]:you. Terrific. Steve, let's start with the the sort of, the business owner, the business that you're trying to help. What's the what's the problem that you often see? And I know, we're likely to have a lot of common common common problems, but what are the more common ones that you see, when you start to engage with those businesses?Steve Feld [00:01:37]:Absolutely. Since I work primarily with small business owners, entrepreneurs, the biggest thing I see is they really don't know who their target market is.Stuart Webb [00:01:46]:Mhmm.Steve Feld [00:01:47]:And that starts affecting everything else, and they wonder why no one their messaging isn't working, why their elevator pitch isn't working, why nothing's working. It's because you're trying to be everything to everyone. And reality is you're nothing to everyone because they don't Yeah.Stuart Webb [00:02:06]:It's it's common, isn't it, that so many people desperately don't want to exclude somebody. But the fact of the matter is that by being targeted and very specific, you will attract other people anyway because it sounds as if you know what you're talking about.Steve Feld [00:02:22]:Yeah. It's absolutely it's like putting the red rope up. Right? Get books from get books solid. You put the red rope up, you only let the people you want in. Guess what? People now wanna be in, so they're gonna form a line outside. That's what you want.Stuart Webb [00:02:40]:Yeah. And and so often as well as small business owners, I come across they they very, very rarely actually do their level best to actually screen, and they end up being sort of open to too many people and unable to help the people who really, really need it.Steve Feld [00:02:56]:It's so true. It's the messaging too. It's like, as consumers, we're all the same. If it let's say you don't eat fast food. So if there's a fast food commercial on, you zone it out because you're not their target market, and they know that. So what So, Steve,Stuart Webb [00:03:16]:so so, Steve, what do you find these business owners have done in the past to try and help themselves before they they get somebody like you and to sort of really help them to refine their pitch and refine their their offering so that it becomes targeted at a particular at a particular niche person?Steve Feld [00:03:33]:Absolutely. I mean, the first thing I was telling was, like, well, you have cuss if you have customers now, let's see who they are. Let's look at their demographics, psychographics. And I did that with one of my clients, he thought his market was x y z and when we looked at his clientele it was a b c. He changed his marketing and found out that people still went with him because they liked him. They ignored his message. I mean, it happened in one of my businesses. I'm wondering I was targeting, you know, financial planner CPAs, and then one day I woke up, realized I'm booked to the gills with clients, and not one of them was my target market.Steve Feld [00:04:12]:And so I asked my clients, like, why did you go with me? They go, we just ignored CPA. Everything else in your message really spoke to me. Yeah. So Yeah.Stuart Webb [00:04:22]:I got rid of it. It's surprising, isn't it? And so often, we sort of we look at these things as sort of, you know, that it's gonna it's gonna hurt me, but in actual fact, it absolutely never hurts you, does it?Steve Feld [00:04:33]:No. If your if your message is still in the ballpark, it's okay. You're gonna be alright. But getting it on home plate, you're gonna knock it out of the park all the time. And I I see that with entrepreneurs when I ask them, so what do you do? And they go on and on. Well, we're all the same. We all zone out. But if it's crystal clear, who here's who hires me.Steve Feld [00:04:56]:Here's my market. Here are their problems. Here's how I solve them. Guess what? You have my attention even if I am not your market.Stuart Webb [00:05:04]:Yeah. Absolutely. Steve, I think you've got some really valuable advice that you can give to the audience at the moment that helps focus in on this, and I've got a a link, I believe, that you are you're gonna do, to help us out with. So tell us a little bit about what this valuable free piece of, advice is that you have. Yeah.Steve Feld [00:05:23]:I with my very first book, I've written 9 others since then, but it's 8 simple marketing strategies that you can put in your business right away without spending money. Because since I know my market, it's like they're getting beaten up like you're supposed to buy Google Ads, you're supposed to buy all this. No. Let's hone in on your messaging, get it crystal clear, implement just 1 or 2 of these marketing strategies at a time, and really start seeing some massive results fast.Stuart Webb [00:05:54]:Now that sounds like a valuable free piece of advice, and I'm really glad that you've done that, Steve. So if we go to bizcoachsteve.comforward/100co, so that's, bizcoachsteve.comforward/100k, and that link will be in the show notes. There's a valuable very valuable piece of advice for you, a free book that will help you to put that into your business. So, Steve, what other than you said, there are 9 books in your in your in your repertoire. What was the thing that actually brought you to being a coach with this very simple, specific, really useful message for people?Steve Feld [00:06:30]:Well, I've been there, done it. I mean, unfortunately, I've had highs and lows. I've owned and operated 7 businesses and turned now a 4th my 4th one around. I learned the good things and the bad things in one of the things I learned from being around other business owners is make sure your messaging is spot on. Really know who your target market was. Because I started like everyone else. I actually started writing business plans for tech startups, so it was very, very niche. And I didn't do business plans for anyone else but tech startups.Steve Feld [00:07:09]:And I was swamped. I had a waiting list. So then I started expanding out, and that's when I realized stay in your lane, and everything got better.Stuart Webb [00:07:20]:Mhmm. Okay. Okay. It's back to that simple. You know who you help. You know how you help them, and you know who those people are. You can definitely sort of you where you you you when you start explaining the things that you can do, you definitely find yourself in a position where those other people, see the advice you can give. But by knowing exactly how you help somebody, you can reach out and help them, can't you? I often say to people that are well, small business owners who are very afraid of selling, they'll say to, you know, they say, well, I don't really like selling myself.Stuart Webb [00:07:50]:And I sort of I can often turn around and say, well, stop thinking of it as being somebody that sells anything. Just think of being some somebody who's very helpful. And you just know how you help and why you help them. And people will pay you for the privilege of helping them. And that's all you need to do.Steve Feld [00:08:06]:You're a 100 spec spot on. I always call it sell without selling. Serve first. What can I do for you? And watch the the results versus we've all been to these networking events where someone is hawking I call it hawking your junk because you're you wanna build a connection, but if I can come to you and say, hey, Stewart. Is there something you need? Someone I can connect you with? Some kind of resource I can provide you that's gonna help you in your business? I don't want anything in return. What can I do for you? I think it's more valuable than buy my junk.Stuart Webb [00:08:43]:That's a brilliant that's a really brilliant piece of advice. Steve, I I guess we've I I've asked you I've asked you some some interesting questions. I guess you've thought that I probably asked you the wrong questions. So here's my opportunity to throw over to you. There must be one question that you would like me to ask or one question you would like me to have already asked that that is gonna help people to sort of really understand what your message is here. So what's that one question that you want me to ask? And, obviously, once you've asked it, well, you're gonna have to answer it for us as well. So tell us, what's the question that I needed to have asked?Steve Feld [00:09:19]:One thing I see with entrepreneurs is they when they start a business or even have an existing business, It's what can I do to get myself out there? And out there is marketing their name recognition. And one of the biggest things I see, it depends on the industry too. So if I, can go to networking events, maybe like insurance or something like that, that's the way they build their network. That's how they get out there. But there's other ways too, because you could be the expert in something. We're all experts in something. Use it your expertise. Get on a stage.Steve Feld [00:10:00]:Get on a podcast. Get on a summit. Share your knowledge. Write a book. I kid you not, I used to have a publishing company. I was cofounder of it, and we had a publishing company for entrepreneurs. So we wrote their book, and it was all done in less than 1 week.Stuart Webb [00:10:20]:Wow.Steve Feld [00:10:20]:So now they become a published author, they're an authoritative figure, and they can give this book away as a marketing piece. And we saw these businesses skyrocket just by telling their story.Stuart Webb [00:10:36]:It sounds so simple. It sounds so simple, but it's not that easy to execute, is it?Steve Feld [00:10:42]:Because being, you know, business owners, it's do you have a laundry list of things to do? Yeah. And I'll get to that one day. Well,Stuart Webb [00:10:51]:if youSteve Feld [00:10:51]:have some there's plenty of people like me out there that can help you. All they have to do is sit down with you. I swear to god, in 1 hour, you're gonna see massive results, and you're gonna start taking action right away. Guess what? It's gonna be done before you blink.Stuart Webb [00:11:09]:Yeah. Yeah. Brilliant. I think the the the the most important piece of advice that I was given many, many years ago when I first started with my business career was somebody sat me down and said, remember, if you can achieve the one thing that moves your business forward today before 11 o'clock, the rest of the day is free for you because you've already done the massive action. If you leave it until 4 o'clock in the afternoon, you've wasted the whole day. So get it done. Get the one thing you know you've gotta get done that day, get it done, and everything else is a bonus. If there's one thing I've taken away from it, it is sit down and do that one thing, which actually moves the business forward and get it done.Steve Feld [00:11:52]:I couldn't agree with you more. It's you know, eat that frog. Get that big audacious goal out of the way. Although others will fall into place, and you're gonna love it.Stuart Webb [00:12:04]:Brilliant. Steve, I think this has been a brilliant discussion. I hope everybody takes you up on the offer of getting that book, and I hope that they understand the the focus that you've given them. I'd just like to to point you in the direction of the newsletter we produce, which is, we we send out a newsletter once a week, which basically says who's coming up on the podcast. So you can really tune in on the valuable advice these, these great podcast sets we have. So if you would like to just know exactly who's coming up in the next week, go to this link, which is link dot the complete approach dotco.ukforward/newsletter. That's link dot the complete approach dotco.ukforward/newsletter. That's just the HTTP thing before that, and you will get a newsletter.Stuart Webb [00:12:49]:It just says once a week, basically, who's coming up, who what their specialty is, and just come and join us on LinkedIn and YouTube and the other places that we broadcast this so that you can see exactly the sort of valuable advice people like Steve bring to you, and you can move your business forward by doing that one thing and being really focused. Steve, thank you so much for spending a few minutes with us. Really appreciate you bringing that clarity, that focus, and that message so simply and so directly to what we've been talking about.Steve Feld [00:13:19]:Well, thank you for having me, and I just hope everyone out there find that one thing in your business. Take action on it, and live your dreams. Achieve your dreams and your goals.Stuart Webb [00:13:31]:I love that. Thank you very much indeed, Steve.Steve Feld [00:13:34]:Thank you. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez welcome Imer Bauta, owner of Empress Builders, who specializes in custom residential homes in Laguna Beach and Malibu. He shares his journey from growing up around Brooklyn multifamily properties to leading high-end residential projects. Imer shares how his father's values of quality and hustle shaped his path, and how he transitioned from large commercial builds to bespoke coastal homes. From building strong client relationships to navigating market trends and ensuring transparency in every phase, Imer offers a behind-the-scenes look at what it really takes to succeed in the luxury construction world. Don't miss this deep dive into real estate, craftsmanship, and entrepreneurial grit. Listen now!Key Takeaways00:00:00Welcome to the RE Social Podcast00:01:20Growing Up in a Real Estate Family00:06:08His Father's Journey and Values00:17:48Starting a Business in Laguna Beach00:25:52First Project Challenges and Successes00:28:49Career Transition and Early Struggles00:36:25Success Stories in Custom Residential00:39:36Challenges in Hiring People00:41:04Strategies on How to Hire Effectively00:47:43Personal Real Estate Investments00:52:40Family and Business Decisions01:07:22Expanding the Business to Malibu01:11:48The Problem with Inflated Meetings01:14:28Discussing Multifamily Market Trends01:16:43Incentives in Construction Projects01:25:39Impact of Tariffs and Lumber Prices01:40:49Connect with ImerResources and LinksEmpress Builders https://www.empressbuilders.com/Connect with Imerhttps://www.linkedin.com/in/imer-bauta/https://www.instagram.com/empressbuilders/https://www.empressbuilders.com/imer-bautaNeed Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

Have you ever heard a voice inside you whisper, “You're not good enough”? This episode is a gentle and powerful reminder that your inner critic is not who you really are. It explores how that harsh inner voice—the one that tells you you're not ready, smart enough, or worthy—can sound convincing, but it isn't the truth of your being. That voice comes from fear and old patterns, not from your deepest self.Using both yoga philosophy and neuroscience, the episode explains the idea of Asmita (false identity), which is when we mistake our thoughts, labels, or past mistakes for who we are. But underneath the noise is your true self—calm, compassionate, and clear. The path forward isn't to silence the critic completely, but to stop letting it run your life.With reflection prompts, breath practices, and mantras, you'll learn how to shift your focus from fear to inner wisdom. This episode is an invitation to come home to yourself—one small breath at a time.Episode Chapters:00:00:00 Introduction00:02:06 The Inner Critic Speaks00:04:54 The Idea of Asmita00:05:47 Fear and the Brain00:07:00 You Are Not Your Thoughts00:10:55 False Identity vs. Inner Wisdom00:13:18 New Neural Pathways00:16:04 Breath + Mantra Practice00:18:48 Reflective Journaling Prompts00:22:51 Key Takeaways00:25:34 Closing Mantras00:27:50 Final Reflections—-------—-------—-Concepts from Yogic Philosophy:Asmita (false identity)Purusha (pure consciousness)Atman (soul)Referenced Book or Movie:Inside Out (Pixar film about emotions)Reflective Prompts Shared in the Episode:“What roles or thoughts am I mistaking for my true self?”“Where has my inner wisdom already guided me?”“When does my inner critic speak the loudest?”“What evidence do I have that I am growing—even with fear present?”“If I trusted my true self 5% more, what small choice might I make?”Michael Henri's Instagram: https://www.instagram.com/michaelyoga.pt/ Going Pro Yoga's Instagram: https://www.instagram/com/goingproyoga/—-------—-------—-Tags: inner critic, self-worth, yoga philosophy, asmita, self-doubt, identity, imposter syndrome, true self, self-compassion, self-awareness, personal growth, inner wisdom, breathwork, mindset, confidence

Forget "Grow at All Costs" — Here's How to Build a SaaS Company That Lasts | Richard Walker, CEO of Quik!

Who is Jamie?Jamie Toyne is a seasoned coach who specializes in empowering creatives and entrepreneurs with ADHD, helping them navigate burnout and rediscover joy in their professional journeys. With over 13 years of experience working alongside entrepreneurs, Jamie has developed a deep understanding of the challenges they face. His career began as an M&A adviser, where he honed his expertise in business strategy and growth. Transitioning from consulting to coaching around five years ago, Jamie's unique approach is informed by his firsthand experience running startups and an accelerator program. Today, he is dedicated to guiding his clients towards achieving their goals while maintaining optimal performance and enjoying the process.Key Takeaways00:00 Coaching ADHD creatives and entrepreneurs overcoming burnout.06:42 Action as reward: Journey's flow prevents burnout.07:48 Rebuild brain-body connection for optimal flow state.12:16 Developed ADHD program, blending flow and neuroscience.16:05 Clear alignment needed with personal values, actions.18:52 Jamie's website resource helps counter social media distractions.21:00 Looking forward to your help improving flow._________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSADHD business coach, entrepreneurial journey, burnout symptoms, energy levels, executive function, adult ADHD, business scaling, business exit, inattentive ADHD, hyperactive ADHD, flow state, focus improvement, alignment, self-esteem, creative entrepreneurs, business motivation, coaching strategies, flow research, internal family systems, VAST, social media distraction, mergers and acquisitions, neuroscience of flow, mindset, business performance, energy management, cognitive overload, high performance program, true nature, ADHD diagnosis, flow blockers.SPEAKERSJamie Toyne, Stuart WebbStuart Webb [00:00:31]:Hi there, and welcome back to It's Not Rocket Science 5 questions over coffee. I have my, mug in front of me here filled with what I could only assume is coffee. It's looking a bit brown and sludgy now because it's been made a while, so, it won't be so so good. But it keeps me awake. And I'm delighted to be joined today by Jamie, Jamie Toyne. Jamie Toyne is a a a certified ADHD business coach. He helps you to unlock your ADHD superpowers and soak your Purna. And I know he's been involved in starting, scaling, and exiting businesses.Stuart Webb [00:01:06]:So I'm really looking forward to a great conversation with Jamie. Jamie, welcome to It's Not Rocket Science 5 Questions Over Coffee.Jamie Toyne [00:01:13]:Thanks, Stuart. Nice to be here.Stuart Webb [00:01:16]:So, Jamie, let's start with the obvious question. Look. Tell us a little bit about the sort of business person you're trying to help. What's the what's the sort of problems they're probably noticing in and around their business, their life? How do they recognize that they're the sort of person that you're trying to help?Jamie Toyne [00:01:37]:Yeah. So I work with creatives and entrepreneurs who have ADHD and generally starting from a place of burnout. And they're basically sort of struggling to, a, enjoy the journey of reaching their goals and, b, sort of perform at their best, and enjoy the process of getting towards their goals. So, that's sort of the target audience of people that I work with. It took me a little while to, get there. I've been working with entrepreneurs for 13 years. I was a m and a adviser for many years, and have run a few startups myself and, and run an accelerator program. And, I moved from consulting into coaching, like, 4 or 5 years ago.Jamie Toyne [00:02:27]:And then really only in the last 2 years that I sort of really narrow down on working with people who specifically struggle with burnout and specifically have ADHD.Stuart Webb [00:02:38]:And and tell me, what do you think are the the major symptoms of something like burnout, Jamie? What what are what are people sort of because it it manifests very differently in a number of different people. So what is it you're looking to sort of point people towards to say, you know, this might be you if you're feeling this?Jamie Toyne [00:02:55]:Yeah. So one is like energy. So if you're, like, feeling constantly physically, emotionally, or mentally exhausted, that's a big that's a big one. If your performance is, like, significantly below your sort of baseline or your average, another one is, like, your sort of self esteem and attitude, like, if you're easily frustrated or easily irritable or have a lot of negative thoughts about yourself or other people, that's another big symptom. So what what have we got? We got motivation, energy, you know, sort of attitude, self esteem, and I guess motivation is the other really obvious one if you're really struggling to get motivated.Stuart Webb [00:03:38]:And and what sort of things are you likely to have found, these people do to try and resolve these issues before they they come and speak with an expert such as yourself?Jamie Toyne [00:03:50]:Well, the obvious one, you know, a lot of people, you know, there's, you know, been a big, like, surgeon surgeons of, surgeons surge of, of, like, adult ADHD diagnoses. A lot of peopleStuart Webb [00:04:04]:Yeah.Jamie Toyne [00:04:05]:Didn't get picked up for ADHD in childhood, which is for a number of reasons, but a lot of people, you know, there's 2 main types of ADHD. 1 is, hyperactive and the other one's inattentive, and then there's the the combo, the delicious combo of hyperactive, inattentive, which I'm so lucky to have. But, yeah, a lot of people that had inattentive ADHD didn't really, you know, show those, like, very classical a d a ADD symptoms back in, back in the eighties, nineties, and early 2000. So, you know, an obvious thing is to see a psychiatrist and, you know, get medicated that's, you know, has has some efficacy with focus and ability, you know, to improve their executive function and stuff like that. The obvious other one is, like, you know, taking a break, going on a holiday, and and doing all those types of things. What other things do people do, when they're feeling burnt out? Well, some people actually push harder. Some people double down and sort of go like, whoop. I'm feeling like I'm sort of stuck in the mud here.Jamie Toyne [00:05:10]:I need to push even harder to just, like, get through this bit. And, you know, once I reach the top of my my mountain, then I'll be able to relax. So, yeah, people approach it differently.Stuart Webb [00:05:20]:And you never quite get to the top of that particular mountain, do you, Jamie? That's the problem. Like, you know, you you climb a mountain, you think to yourself, this is the peak, and you see a further peak. It's like being sort of, you know, up in the the mountains of any any location. You sort of you push a peak, and there's another peak further on. You can never quite see the top of the mountain, can you?Jamie Toyne [00:05:39]:That's usually what happens. Yeah.Stuart Webb [00:05:42]:So tell me, is there a piece of advice, a a a valuable sort of, something that you would offer people to sort of say, look. Here's one thing that you could do, one one way of getting out of this, or or, you know, here am I. Come talk to me.Jamie Toyne [00:05:56]:Sure. Yeah. I I really when I when I started researching burnout, I really wanted to come up with, like, what, you know, what is no one likes to enjoy the, experience of burnout. What's the opposite of burnout? What's the antithesis of burnout? And and the best answer I can find to that question is is flow. And, you know, we all sort of understand what flow is. It's when you're sort of totally absorbed or wrapped in the in the present moment, and, you know, every sort of action and decision sort of flows effortlessly and and sort of clicks into place. Right? And that's when we feel intrinsically motivated. And I think I think the interesting thing about flow is that it's an autotelic experience.Jamie Toyne [00:06:42]:So the action becomes the reward in and of itself. So talking about that that journey, the entrepreneurial journey, you know, a lot of people struggle to enjoy the journey, and they're so focused on getting to the top of their mountain that they'll do anything to get there. And the journey's usually a lot of suffering and and and and pain, and grit and, and hustle, basically. And so, you know, really the idea is, you know, I I sort of think of burnout on one end of the spectrum and flow on the other. And so if we can get into flow, where we sort of become immune to burnout is is is what I've found personally and what I've found for for my clients as well. And so, the advice or the the tip I could give, is really thinking about the way that we approach, manage the management of ourself, like, the that almost our relationship with ourself. And so I'll give you an example. You know, there's there's a part of ourselves which I might call the higher self or the or the general who's you know, that's sort of the prefrontal cortex.Jamie Toyne [00:07:48]:That's the part of the brain that's, coming up with strategy and setting the vision and setting goals and tasks and and organizing everything, and writing your to do list and things like that. And then you have, you know, your lower self or the or the workhorse as I call it, or what Tim Go away would refer to as second self, which is sort of the intuitive body and also the the part of you that actually has to sit down and do the work, and actually execute. So when I was a tennis player, you know, that'd be a part of me that would be deciding where I'm gonna hit the ball and how I'm gonna structure the point, and then there'd be the actual part of me that actually has to swing my racket. And, usually, what I see is when we are burnt out, that relationship between those two parts is completely disintegrated and broken down. And so, what I really focus on with my clients is helping rebuild that relationship, and so that those two parts are working together as a team. And that's when we start to get into flow. So it's almost like designing our environment and our systems and the way that our business operates to be aligned with what I would call our true nature. Right? Because I think flow our our flow state or our our state of flow is essentially our natural state of being, And it's the conditioning and the stress and the, you know, all the things that we complicate our lives with that block us from flow.Jamie Toyne [00:09:12]:And so what I really would recommend is, like, trying to identify the things that are blocking you from flow and removing them, and that's the quickest way to resolving burnout. And so an example of things that would be blocking you from flow would be things anything that you're putting energy into where that energy seems to leak out and it drains your energy. So if you're putting the energy into something and it rebounds back to you and it's energizing, it's in alignment. And if that energy's flowing out, and flowing one way, it's probably out of alignment. And so that could be a relationship in your personal life. It could be a business partner, an investor. It could be a customer type. It could be some way that you're structuring your business or the hours you're working.Jamie Toyne [00:09:50]:It could be anything. And so really doing a bit of an audit of everything that you think might be zapping your energy and really looking at that and looking at ways that you can either remove that or optimize it or modify it so that, you know, it's, it's more in alignment and it's, it's not blocking you from flow, but it's creating space for flow to emerge, your natural state of being.Stuart Webb [00:10:13]:So I've just dropped a link into the bottom of the, the screen that anybody can see here, which is where you offer a free coaching call for somebody who perhaps wanna wants to go back and discover that state of flow. And I know what you mean by flow. It's something which, well, obviously, you as a former professional sportsman, really sort of appreciate the the ability to sort of get into that point where the the point in where in your business, for instance, you are no longer thinking about everything that has to happen. It's happening, and you're able to move your your thoughts to sort of, you know, the future, the strategy, rather than having to be thinking about what happens next in this business in order to just keep it alive, which is kind of, you know, my level of tennis. I don't know. Yours is probably slightly better than that. My level of tennis is how do I manage to keep this ball from actually sort of just dropping on this side of the net, and I never see it again. But, you know, you need to get to that state, don't you, with your business, which is where, you know, the you the the racket swing is happening.Stuart Webb [00:11:08]:It's moving the ball to where you want your opponent to be, and you're thinking about sort of right what you know, when I finish this game, I'm gonna have a really nice dinner because I'll I'll reward myself having having beaten this guy. So that is the state that we need to get our business to. Jamie, let's let's move on to something which I hope is is gonna sort of give a bit of an insight into is there a is there a a a course, a program, a a book, something which actually brought you to the point at which you understood maybe your own h ADHD, maybe the way in which you can sort of sort of conquer some of these ADHD feelings. And at this point, I'm just gonna I'm just gonna flash up the fact we've got Therese Baptiste who is a I love Therese. She's watching in. So, Therese, hi. I know you're somebody that really understands this sort of thing. You have so much energy yourself.Stuart Webb [00:11:58]:I'm not even gonna try and sort of compete with you. So hello, Therese. Jamie, let's get back to the to the point, you know. Is there a particular book, of course, or something which helped you to understand flow, helped you to understand how you recover flow in your life, how you started to sort of bring this into your own coaching practice?Jamie Toyne [00:12:16]:Yeah. I I so I was I was diagnosed with ADHD as a child, so I've I've always known I've had it. I I was never medicated, so I've I've sort of learned different strategies and techniques just by through trial and error and a lot a lot of suffering and and three pretty significant burnouts throughout my life. But I did recently the most recent training I've done is a ADHD training program done with a woman called Brooke Schmidtman, who's fantastic. So that was a really cool I've done a bunch of study on sort of the neuroscience of flow states and and and burnout. So it was really cool to, you know, I sort of developed this high performance program for entrepreneurs and then to really marry the the the neuroscience of flow with the neuroscience, and psychology of of of ADHD, was was was really sort of what allowed me to develop the curriculum for this program that I run, which is called FlowJo. I was talking about the relationship between different parts of ourselves. You know, I wanna credit, internal family systems or parts theory, as, you know, it's a sort of a 50 year old, psychotherapy practice that has been, you know, pretty transformational for me personally.Jamie Toyne [00:13:26]:I've been working with an IFS practitioner for years, and I've done a short training on that. Also, the Flow Research Collective, I'd love to, you know, credit them. I did their program 0 to dangerous, which sort of really talks about the mechanics of flow and how to cultivate flow states, and sort of in sort of the biohacking and, you know, hacking the sort of biology in the mind for flow. So that was that was pretty pretty amazing as well. And then, you know, all the coaching training that I've done in those courses have been massive. I got so much out of that for for myself, and it's allowed me to, you know, really feel confident, working on a month with clients as well.Stuart Webb [00:14:10]:Brilliant. We're we're kinda getting towards the end of this, time now, Jamie. I'm thankful that you that you know what to sort of, you know, bring yourself to sort of just spend a few minutes with us. But I kinda wanna ask you one final question, but the the question that I wanna ask you is is probably one that I would prefer that you sort of, you know, ask of of yourself. And and what is that question that I have not yet asked that you think is the most important one that you think that we should be we should be hearing? And and, obviously, now that you've asked yourself the question, you need to answer it. Just my way of not actually doing all the work here on the podcast and making you do it more.Jamie Toyne [00:14:51]:What question would I would be most useful? Well, I talked about burnout and flow and how flow is sort of the the antidote to burnout. So I guess and I talked about removing the blockers. I guess, maybe the next practical question that people would have is, like, what are those blockers? What are and, you know, how what's an example of how you could remove them? So I'd be happy to answer that.Stuart Webb [00:15:16]:Good good question, Jamie. What are those blockers? What is it that we should be we should be looking at?Jamie Toyne [00:15:22]:Well, I mean, they can be anything as I mentioned before, but I like to categorize them into sort of 5 main areas. The first one is clarity, and so that's really, you know, as I mentioned, flow is your natural state of being. So really what you're trying to do is connect back with your true nature. And so being really clear on who you are, what your passion, your your your purpose, your values, your vision for the future, your mission, all of those things, having that really crystal clear. A lot of people have done exercises like that, but often when I ask people, describe what your purpose is in a single sentence, or what's your what's your mission in a single sentence? A lot of people really don't know how to answer that, and they need about 10Stuart Webb [00:16:03]:sentences toJamie Toyne [00:16:03]:answer it.Stuart Webb [00:16:04]:So Good point.Jamie Toyne [00:16:05]:I think being really clear on that. Once you're really clear on that, the second blocker is, alignment. And so, we I talked about the two way energy flow, so I won't go back into that. But, essentially, once you're really clear on who you are and what your true nature is, it's very easy to identify things that are out of alignment with you. Right? And so an example for me is, when I was running my mergers and acquisitions company, we were an all commissioned business, and it meant that we had a negative cash flow cycle. So we're always doing the service up front, and it just meant that and and my employees were, were on a heavy commission basis. And so just just the ups and turns, you know, the ups and downs of the market and whatever, it just meant that when there was volatility in the market, there was volatility in my my team and my company and my my whole life, and it didn't really align with the way that I wanted to live my life. And so that business model was just not aligned with with me and my what my values were in the way that I wanted to create sort of safety for my team.Jamie Toyne [00:17:04]:So, I I mean, that's one of the main reasons I burnt out in that business that I I ended up exiting a few years later. So, that's an example. 3 is focus. That's a really obvious one. Attention, like, you know, we live in an ADHD world now, so even if you don't have ADHD, a lot of people are struggling with variable attention stimulus trait, which is, basically, you're experiencing all the symptoms of ADHD, but it's not a permanent neurological disorder of the brain like I have. It's just, basically an environmental thing that's been created through cognitive overload, which is being caused through the way that we integrate you know, interact with, with digital media and and wherever else. So that's the other really big one. The 4th, sort of blocker of flow or culprit of flow is mindset, and that's pretty self explanatory, but limiting beliefs and all the rest of it.Jamie Toyne [00:17:56]:And then the 5th and final one is just energy. You know, if we're if we're burning the candle at both ends, we're just, you know, we there's there's there's no resources there to to to flow, to get into flow. Your rivers run dry. So there's some of the 5 areas. And, yeah, like I said, the audit is probably, you know, just auditing everything and and and realizing, like, where where are my blockers. And, actually, on my website, I have a free diagnostic tool. You can answer a bunch of questions, and it will give you an analysis of where you sit on the spectrum of burnt out to flowing. There's sort of 7 levels, and it will also give you a breakdown of those 5 blockers.Jamie Toyne [00:18:35]:So it'll tell you, you know, whether your mindset's closer to burnout or blocking, and you can sort of start to identify what areas, might be causing blockages, you know, that keep you at risk of burning out, and stop you from sort of performing at your peak, and flying.Stuart Webb [00:18:52]:Useful. Useful. And I think that's a really useful resource. If people wanna go to Jamie's website, there will be notes in the, in the show notes where we'll put a link to that so that people can see that, get on there, and have a look at that. Jamie, thank you so much for spending a few minutes with us. Personally, I am really aware of the very dangerous nature sometimes of social media that can that can prevent that flow state, the ping, the dingle from the phone, the side of the desk, that constant reminder that we should be looking at it because it's not in our interest. It's in the, interest of the social media companies that run those platforms to keep us engaged on that. It doesn't help our flow state at all.Stuart Webb [00:19:29]:So turn off those pings. Turn off that thing that sort of pops up at the bottom of your screen that tells you you've got a new email. You don't need to worry about that email. If you're in a flow state, forget the email. It'll wait for several hours quite often, honestly. So turn off your phones, turn off those pop ups, focus on what you're doing. I know they're the things which really present me prevent me from getting into flow. So I'm I'm really big into what some of what Jamie mentioned in that third part of his what can prevent your flow, for you there.Stuart Webb [00:19:58]:So I'm really, really hopeful that people learn how to do that in the coming year. Jamie, thank you so much for spending a few minutes with us. Really appreciate you spending a few minutes here. I'm just gonna sort of put out the appeal that if, if you'd like to be able, like Therese was today, joining in with the conversation, watching these things live on LinkedIn each Tuesday that we do them, if you go to this link, which is httpscolonforward/forward/link.thecompleteapproach.co.ukforward/newsletter, I've gotta make something shorter than that soon in order to get that. But if you go to link dot the complete approach dotco.ukforwardsmash newsletter, there you will find a very simple form. It just asks for your first name. It asks for your email address. That's all it is.Stuart Webb [00:20:42]:You give you put that in. I will then send you an email once a week, which says this is who's coming on. This is what they're gonna talk about. This is where you join us. Come on. Join. Have a really great conversation with the guests that we have coming on to this podcast. Jamie, thank you very much for spending a few minutes with us.Stuart Webb [00:21:00]:Really appreciate it. And I look forward to watching what you do to help those of us who are struggling with flow to get better again, in the coming months.Jamie Toyne [00:21:11]:Thanks, Stuart. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

Is 3D printing the future of housing? In this episode of SaaS Fuel, Jeff Mains sits down with Lance Thrailkill — third-generation CEO of All Metals Fabricating and co-founder of Print3d Technologies. Lance shares how he's merging AI, automation, and 3D printing to disrupt the construction industry and solve the affordable housing crisis. From scaling legacy businesses to building $100K homes faster and cheaper, this is a blueprint for SaaS founders and innovators looking to reshape entire industries.

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez interview Eric Lawson, a mortgage veteran who pivoted into short-term rentals and outperformed traditional investments. Eric left behind a successful mortgage career to dive into the world of Airbnb with incredible results. He walks us through his journey from multifamily properties to discovering the explosive cash flow potential of vacation rentals, starting with a skeptical first deal and quickly expanding into high-demand areas. Eric shares the systems and mindset shifts that helped him scale, along with actionable tips on financing, getting pre-approved, managing remotely, and maximizing tax advantages through cost segregation. He also provides valuable insight into current market conditions and offers a forecast on where mortgage rates may be heading in the coming years. Tune in now to learn more!Key Takeaways00:00:00Welcome to the RE Social Podcast00:02:45First Airbnb Investment Experience00:09:24The Pandemic and Some Market Insights00:23:57How to Manage Multiple Properties00:33:06Tips on Managing Remote Properties00:34:51How to Facilitate Bidding Wars00:37:46Property Value and Performance00:39:04Financial Strategies and Savings00:40:03Multifamily Investment Insights00:44:23Challenges in Multifamily Investments00:58:04Lessons from the 2008 Financial Crisis01:02:22Reflecting on Property Investments01:04:02Short-Term Rental Regulations01:11:24Economic Insights and Mortgage Rates01:24:04Connect with EricResources and Linkshttps://www.bizprofile.net/ca/walnut-creek/lawson-lending-llcConnect with Erichttps://www.instagram.com/ericlawson73/https://web.facebook.com/eric.lawson.7549/Need Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

Is your SaaS business truly built to last—or are you growing a leaky bucket?In this episode of SaaS Fuel, we dive deep into retention, innovation, and customer-centric scale with Mohan Rao, Chief Product & Technology Officer at Knownwell. Mohan shares battle-tested strategies for building future-proof SaaS companies by focusing on retention before acquisition, solving churn proactively, and aligning teams around customer success.Key Takeaways00:00 - Why retention is the real goal of product-market fit03:00 - Welcome back to SaaS Fuel: growth ≠ scale07:19 - Mohan Rao joins the show11:10 - What founders get wrong about early product strategy14:27 - Avoiding the “hammer looking for a nail” trap18:05 - Preventing churn: retention as strategy, not support22:17 - How Knownwell is applying AI and LMS to fix it28:02 - Intervention signals: when a customer asks for a contract32:47 - Lessons from holding multiple C-level roles36:55 - Leadership evolution: empowering your next layer43:05 - Why customers must be part of your M&A strategy45:32 - Overlooked tech factors that kill acquisitionsTweetable QuotesProduct-market fit isn't about how many customers you can get—it's about how many stick around."– Mohan Rao Churn isn't a number. It's a warning sign your product isn't delivering value fast enough.” – Jeff MainsYou don't need 20 customers—you need 4 that never leave.” – Mohan RaoFounders obsess over acquisition, but real growth comes from retention.” – Jeff MainsSaaS Leadership LessonsIf users don't stick, you don't have product-market fit. Period.Validate the market need before building the product—market-product fit matters more.Not all feedback should make it into your roadmap—choose based on vision alignment.Retention is proactive—train your team to spot signals before customers churn.The fastest-growing SaaS companies obsess over activation, not just acquisition.Guest ResourcesEmail - mohan.rao@knownwell.comWebsite - http://knownwell.com/Linkedin - https://www.linkedin.com/in/raomohan/Episode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group – https://championleadership.com/SaaS Fuel ResourcesWebsite - https://championleadership.com/Jeff Mains on LinkedIn - https://www.linkedin.com/in/jeffkmains/Twitter - https://twitter.com/jeffkmainsFacebook - https://www.facebook.com/thesaasguy/Instagram - https://instagram.com/jeffkmains

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez sit down with Linda Kim, a former tech professional who made the leap into high-end short-term rentals with remarkable success. Linda shares her journey from leveraging mentorship programs to setting up profitable properties at lightning speed. She shares invaluable insights on the power of design, strategic market choices, and the differences between buying and renting properties for Airbnb. She also reflects on the business models, discussing Airbnb arbitrage, property management strategies, and the benefits of high-quality interiors. If you're new to short-term rentals or looking to level up your investment strategy, this episode is surely for you. Tune in to get all the helpful details!Key Takeaways00:00:00Welcome to the RE Social Podcast00:02:05The Mentorship Experience00:04:42Designing High-End Rentals00:06:19Managing Properties with Quality00:13:23Financials and Profit Margins00:31:42How to Expand to New Markets00:33:39Building Relationships with Agents00:34:07Property Repairs and Contracts00:37:20Setting Up Properties Efficiently00:38:56Financial Strategies and Mentorship00:42:07Future Plans and Market Exploration00:48:56Tax Strategies and Ownership00:51:47Connect with LindaResources and LinksLinda Kim Designs https://www.lindadesignsart.com/Olive Gold Collective https://www.instagram.com/olivegoldcollective/Connect with Lindahttps://www.instagram.com/itslinda.kim/https://www.linkedin.com/in/linda-kim-43937b10/https://www.youtube.com/@lindakimmNeed Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

Who is Lauri?Lauri Smith is a visionary in the realm of authentic communication. With a deep understanding of the constraints imposed by traditional speaking models, she recognizes the dissonance felt by individuals striving to convey their genuine selves. Whether addressing audiences through a TikTok video or a TED Talk, Lauri is committed to helping people break free from outdated molds and masks crafted during the industrial era. Her mission is to empower speakers to transform the ambiance of any room, helping them step into their roles as true leaders and change-makers without compromising their authenticity. Through her innovative approaches, Lauri offers a path for those eager to leave a genuine impact, guiding them to speak and gesture in a way that truly aligns with their unique essence.Key Takeaways00:00 Inauthentic speaking inhibits true self-expression.05:08 Practice presentations early; familiarize with location.10:17 Authenticity in acting: shedding protective masks.12:18 Embrace authenticity to expand personal presence.16:21 Sign up for podcast updates via email._________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSsoulful speaking, speaking coach, visionaries, empaths, soul driven vision, authentic speaking, impact, transform vibe, TED Talk, TikTok, mainstream speaking solutions, industrial era, mask, leader, change maker, alignment, true selves, inauthentic speaking, PowerPoint, script, presentation practice, networking meeting, inner critic, hope, intention, oneness, charismatic presence, flow, energetic hug, raising consciousness, primal and purpose.SPEAKERSLauri Smith, Stuart WebbStuart Webb [00:00:31]:Hi, and welcome back to It's Not Rocket Science 5 Questions Over Copy. And I'm delighted to be joined by Laurie Smith, who I'm thinking this is gonna be an interesting conversation because Laurie is a soulful speaking coach. Now if that doesn't sound like the most interesting conversation you're gonna have today, I don't know what is. Laurie is, somebody who helps visionaries, empaths, people who are on a soul driven vision to share their magic, share their story on stages, big, small, podcasts, etcetera. So I'm really looking forward to hearing Laurie's stories and Laurie's, advice. And welcome to It's Not Rocket Science 5 Questions Over Coffee, Laurie.Lauri Smith [00:01:12]:Thank you so much, Stuart. I'm so excited to be here with you today having this conversation.Stuart Webb [00:01:18]:Well, let's get into it. Let's start by speaking about those those visionaries, those empaths, those those people who are on that soul centered, journey, and how you how you how they how they are trying to reach what they're trying to do.Lauri Smith [00:01:34]:Well, the thing that can sort of steer them off course is they're wanting to speak in a way that is authentic, wanting to speak in a way that has an impact and transforms the vibe in the room, whether that's a TikTok or a TED Talk. And a lot of the mainstream speaking solutions out there are putting them in a box that was created in different waves of the industrial era. That's one way of speaking, one way of gesturing so that it's creating sort of a mask that doesn't feel like it fits them. And sometimes as a result of that, they go into those rooms and they feel the dissonance and they feel like there's nothing that can help them, or they go into those rooms and they they hide their true selves and they try to fit into the mask or the mold that they're being given as what a leader or a change maker quote, unquote, should be. ThatStuart Webb [00:02:37]:Should be.Lauri Smith [00:02:37]:It's supporting this era that we're now in where people really need to be authentic and to be in alignment with themselves and their 1 in 8,000,000,000 way of showing up.Stuart Webb [00:02:52]:And and and how have they tried to address this before they come across somebody like you, Laurie? What are the what are the things they they tempted with, you know, presumably is everything from speaking in an inauthentic way through to not speaking at all.Lauri Smith [00:03:06]:Yeah. Speaking in in that inauthentic way that they think they should. So, they might try to be hyper intelligent in a left brained way when that's not fully their that's not really their true inner radiance, or they might someone might have told them that they needed to be peppier, or that they needed to work harder or be funny and make the audience laugh and they might have gone to places like toastmasters and not not felt an alignment with that. They might have decided, I'm not a speaker. I'm not a leader, so they're not doing it like you said. Some people have gone to solutions like yoga and mindfulness, and on their own, they're trying to take the wisdom from yoga and mindfulness and having it translate onto the stage. A lot of them will spend a lot of time creating the PowerPoint, trying to come up with the script, the what am I going to say so that they've got the whole entire thing mapped out moment by moment, and they're essentially reading because they think that saying that there is an absolute perfect thing to say and that saying it is gonna get them the impact that they're looking for when it really isn't. It's much more effective to have an outline and to get up from your chair unless you're actually preventing presenting from your chair like I am right now.Lauri Smith [00:04:46]:To get up on your feet, so to speak, and to practice out loud just like a basketball player will practice their free throws again and again and again so that when they go into the game they can make the shot in the high stakes circumstances of the game rather than just thinking about the free throw.Stuart Webb [00:05:08]:Yeah. I often talk to leaders that I work with about important presentations, and many of them, like you have said, are the sort of person that will have a a PowerPoint deck of 50 slides and just put them up and read them. And so often I turn around and say, well, how many times have you actually practiced that? And I'll get practice. I didn't get it until 2 minutes before you start. Yeah. And and I've often said to them, you know, the thing is you should have it 2, 3 days before and get to know it, and then stand in the room where you're actually going to give the speech so that you're used to the place where you're gonna do it. So you're used to the site because it will change, and practice to not get it right, but fail to get it wrong. You know, I'm a I I I I sing when, in the, on on evenings, and we we compete.Stuart Webb [00:06:02]:And and the idea is that we don't sing and get it keep getting going until we get it right. We keep going until we can't get it wrong. You don't forget words because they're ingrained. And that's what speaking has to be as well sometimes. It has to be something which is just coming out of your soul. Isn't it?Lauri Smith [00:06:19]:Yeah. And with speaking, I think of it a lot like Saturday night live, where for Saturday night live, they create a thing, and then they've got a list of scenes and moments that they wanna hit in the scenes backstage and then when they go to do it live, it's semi scripted so they can do it fresh in the moment and speakers, they know their stuff more than they believe they do and they need to practice that structured improv enough to look down, see a bullet point, and know what do I wanna say with this bullet point? And what do I wanna say in the next bullet point? And it can be their same messaging, the thing that they know really deeply and are passionate about and slightly different every single time.Stuart Webb [00:07:13]:Yes. Yeah. So that you hit that audience connection, don't you?Lauri Smith [00:07:16]:Yeah. Absolutely.Stuart Webb [00:07:18]:I think you've got a very valuable, piece of, free advice that you're you're offering, which I'm showing on screen now, which is, voice hyphenmatches.comforward/sorryforward/podcast. Tell us what what we'll find there, Lori, and and how it can help.Lauri Smith [00:07:37]:That is the Soulful Speaking podcast. When you go to that site, you'll get to listen to the podcast for free. A quiz will pop up that you can take that will tell you which mask you're using and hiding behind, probably unconsciously, and then there's a whole bunch of resources and tips that are gonna come back after that. That's the the free free offer to start moving forward. And, I think you also wanted a tidbit of advice that they could put into action right away.Stuart Webb [00:08:11]:That would be great.Lauri Smith [00:08:13]:Yeah. The the advice that I would give to people is to set an intention for what you want the audience to experience emotionally or energetically. And it's not something like I want them to like me. That's an inner critic driven thing and with the intention we're trying to take the reins away from the inner critic and give it back to that highest most confident part of yourself. So it might be something like I want to give the audience hope. If you're going into a networking meeting instead of thinking I hope they hire me or I hope I don't screw up. I hope I don't say the wrong thing. Those are all soul suckers trying to protect us.Lauri Smith [00:08:57]:I'd like to give the audience a glimmer of hope either for themselves or for a friend they've got that is struggling. It might be something like I wanna see people expanding or opening as if they're opening their heart which is a little bit more of an energetic or a physical thing and when we do that instead of looking for what might go wrong and then that becoming a self fulfilling prophecy we're connecting with that soul driven mission that we're here to do and then aligning with, a mile marker of that and we'll start to notice shifts toward people feeling more hope rather than shifts toward, oh, I think I might said I think I just said the wrong thing.Stuart Webb [00:09:50]:That's a really wonderful tip. That's a really wonderful tip. And it it's you're right. We all need to sometimes learn to silence that inner critic, don't we, and take away the oxygen.Lauri Smith [00:10:00]:Yeah.Stuart Webb [00:10:01]:What is it? What is it, Laurie, that got you, to become the soulful speaker? Was there a particular moment in in your career or your your journey? Was there a a book, a course, something which sort of took you from where you are to where from where you were to where you are now?Lauri Smith [00:10:17]:The the key there have been a lot of different bread crumbs along the way that I followed, and the key that I talk about a lot was in an acting class that I took. Many people think that acting is about lying. It's actually quite the opposite. It's about authenticity and mirroring things back to humanity. And in my favorite acting class ever, there was an exercise one day where I was up there by myself instead of being up there with a colleague or 3. And I kept pulling myself together between these little bits of the exercise, very similar to these masks that industrial speaking is consciously or unconsciously asking us to wear. And Richard, my teacher, stopped the exercise and said, whatever that is that you're doing in between, stop doing that. And I said, I'm not that comfortable having everyone's eyes on me.Lauri Smith [00:11:21]:And he took off his glasses and he said, well, then you've picked a strange set of careers for yourself. You're an actor, a teacher, a speaker, a leader. Part of you wants this. In fact, part of you knows you're meant to be here. And that really struck me. And even my protectors and inner critics deeply trusted him, so it was like my heart and soul knew he was right. And because I trusted him and the space that he held, I jumped back into the exercise and was actively releasing those masks, and it felt like decades of protection were melting away in a kind of combination of fire and ice and when the exercise was over I looked out at my classmates and I felt completely in sync with them. I felt like I could see and feel what kind of a day they were each having.Lauri Smith [00:12:18]:And I now say it was my first moment of being in flow or in oneness that lasted beyond the sport or beyond the acting. I had had them while acting before. I had had them while playing basketball in high school where time just doesn't seem to exist. And when it's over, people ask you about a certain play or a moment, and and you're you kind of don't know what they're talking about because you were so in it. And what I realized from that is that our charisma, our one of a kind presence comes from allowing ourselves to be seen while also holding the room in kind of an energetic hug. And that's at the root of how I work with speakers today. It's the same way that that acting instructor worked with me. Instead of thinking that you need to reach for something other than what you are, It's about letting go of everything that the world has told you that you should be and then learning how to expand your energy from there.Stuart Webb [00:13:32]:That's a wonderful story, and I think we all we all need a Richard. Don't we? We all need we all need that somebody who looks at you and tells you how it is and helps you to uncover the truth behind what you're hiding. And I know I have had Richards in my life who have been exactly the same, not with acting, but with with with other things. Yeah. Laurie Laurie, there must be one question that I have not yet asked, which you are really itching, witching an issue that I could could ask you. So what is what is the one question that you think I should be asking? And, obviously, when you ask it, you need to give us the answer.Lauri Smith [00:14:15]:Yeah. That's always the rub, isn't it? I I lead networking groups, and I will come up with great questions and forget that I have to answer them. The the question that popped into my mind when you asked that was theStuart Webb [00:14:28]:why. Mhmm.Lauri Smith [00:14:30]:Why am IStuart Webb [00:14:30]:Love the question.Lauri Smith [00:14:32]:Yeah. I and the short answer is it's my calling. And the longer part of that that I that I've kind of lived into or I am living into is I believe that speaking soulfully is actually part of raising consciousness on the planet. That is the biggest why. So the more soulfully our leaders and change makers can speak, the more it's gonna have a ripple effect. I see there's that image that we also in, like, a science class of evolution of humans, where they're hunched over, little bit taller. And to me, the way most of the western world is speaking is a generation or 2 back. It's actually not aligned with our our highest selves, our most courageous selves, and helping us to oddly, not oddly, recapture the kind of expressiveness we had as babies while marrying that to our sense of purpose or our intention or our mission as an adult.Lauri Smith [00:15:48]:Primal and presence coming together, primal and purpose coming together and creating a more resonant presence is it's it's a it's a huge thing, and it can also be paired down to tiny, small moment by moment things.Stuart Webb [00:16:06]:Brilliant. I love I love the message. I love the way that you put it. And I think you're right. We all need to, we all need to grasp those moments. We all need to find those moments. Even if we're not in front of a stage, we need to grasp them for ourselves anyway. Yeah.Stuart Webb [00:16:21]:Laurie, it's been wonderful having you speaking to us. I'm just gonna take a moment now and beg, people to just go to this link, which is link dot the complete approach dotco.ukforward/newsletter. If you fill out the form there and only ask for an email address and your name, you will get an email once a week who and it all it really tells you is who's coming on the podcast this week so that you can get and listen to the sort of advice that you get here and also ask questions, on on the podcast of the, of the authors and people that we have speaking. So, Laurie, thank you for coming and spending a few minutes with us. I appreciate that you've, got a busy day ahead of you, so I'm gonna let you go and get on with it and get more of those, people that really need to make TikToks, TED Talks, and other connections. Make them soulfully.Lauri Smith [00:17:14]:Thank you so much for having me, Stuart. You have a great day and a great week as well.Stuart Webb [00:17:19]:Thank you. Oh, no Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

What if your MVP isn't the starting point, but the midpoint?This week on SaaS Fuel, Jeff Mains is joined by David Hirschfeld—founder of Tekyz and the creator of the Launch First framework—to challenge the traditional startup playbook. Instead of building first and hoping customers show up, Launch First flips the script: sell a high-fidelity prototype before writing a single line of code.David shares how he learned this lesson the hard way, after his second startup failed by trying to build critical mass before generating revenue. Through Techies, he's worked with 90+ startups and uncovered why most fail: they wait too long to validate product-market fit.This episode dives deep into why most founders fall in love with their product instead of the customer's problem, and how that mistake leads to wasted time, money, and effort. You'll hear how to identify root-level problems, avoid the “Black Robe Syndrome” (a founder's belief-based delusion), and why loving the problem—not the solution—is key.Key Takeaways00:00 – 03:00: Why pre-launch sales work and how to get highly invested beta customers03:00 – 08:00: SaaS Fuel intro + common startup pricing pitfalls08:00 – 15:00: David's origin story — success, failure, and lessons learned15:00 – 25:00: Why MVPs often miss the mark and how high-fidelity prototypes change the game25:00 – 35:00: The psychology of pre-launch buyers and how to close early sales35:00 – 43:00: The real purpose of MVPs: product-solution fit, not product-market fit43:00 – 49:00: Common scaling mistakes and the problem with feature-chasing49:00 – 53:00: A step-by-step niche analysis and how to find your early adopters53:00 – 59:00: Tech stack, team dynamics, and why execution beats visionTweetable Quotes“If you're not selling your product yet, you don't have a business — you have a dream.” – David Hirschfeld“Don't fall in love with the product. Fall in love with the problem.” – David Hirschfeld“Your MVP is for product-solution fit, not product-market fit. Validate the market before you code.” – David Hirschfeld“High-fidelity prototypes close deals. Click-through mockups close questions.” – David Hirschfeld“Fail fast and cheap. If you can't prove your product doesn't work, congrats — you have a business.” – David HirschfeldSaaS Leadership LessonsSell Before You Build Launch First flips the MVP model—use high-fidelity prototypes to validate your idea and sell before writing code.Love the Problem, Not the Product Successful founders obsess over customer pain, not their solution. Talk less about your product, more about their struggles.High-Fidelity Prototypes Are Game-Changers Animated prototypes help customers visualize the full product and build belief, boosting pre-sales and reducing dev iterations.Product Solution Fit Comes After Product Market Fit MVPs are better used to test engagement and usability, not just market demand.Data Over Gut Launch First helps founders make decisions based on actual customer feedback and perceived value, not assumptions.Find One Niche, Solve One Pain Start narrow. Identify your early adopter niche by mapping perceived impact and cost of specific problems.Avoid the Feature Trap Don't build everything customers request. Validate whether new features improve sales or retention before adding them.Guest ResourcesEmail - david@tekyz.comPodcast -

What happens when a failed musician turns into a SaaS sales powerhouse? In this episode of SaaS Fuel, Jeff Mains sits down with Collin Stewart, CEO of Predictable Revenue and host of the Predictable Revenue Podcast. Collin shares raw, real stories from his journey—including early startup failures, the brutal truth about product-market fit, and what founders get wrong when scaling too fast.We dive deep into customer development, outbound sales strategies, and how AI is shaping the future of SaaS. Whether you're pre-revenue or pushing past $10M ARR, this episode will sharpen your go-to-market strategy and help you build a predictable, scalable revenue engine.Key Takeaways00:00 - The harsh truth about product-market fit02:00 - Why customer validation is key to success04:00 - Meet Colin Stewart: failed musician to SaaS leader07:00 - Early startup mistakes and lessons learned12:30 - The danger of scaling before understanding your customer16:00 - Why niching down beats going broad21:00 - How to leave bias out of customer interviews26:30 - Why founders get go-to-market strategy backwards30:30 - Introducing Champion Leadership Group34:00 - Signs you're not ready to scale39:00 - The Market Fit Matrix explained44:00 - What makes outbound actually work47:00 - The real reason AI SDR tools fall short51:00 - Where SaaS sales is headed with AI56:00 - Why AI won't kill sales—it will upgrade it58:00 - Where to find Colin + free founder resourcesTweetable Quotes“The biggest mistake founders make? Scaling before they really understand their customers.” — Colin Stewart“AI won't kill sales—it'll just kill bad sales processes.” — Collin Stewart“Customer interviews aren't for validation. They're for revelation.” — Jeff Mains“You don't need perfect messaging if you have the perfect list.” — Collin Stewart“Most teams are doomed or blessed before they're even built—because of strategy.” — Collin Stewart“SaaS isn't about growth hacks. It's about solving real pain for real people.” — Jeff MainsSaaS Leadership Lessons"Strong product-market fit is a spectrum" – You might not be at zero; you just need to strengthen your understanding of the customer.Scaling before validation is a costly mistake – Don't throw gas on a fire that's not even lit yet.Customer discovery is not for confirmation – Go in with curiosity, not to validate what you already believe.Your ICP needs laser-focus – “Accountants” isn't narrow enough. Be specific: left-handed accountants using QuickBooks.Build strategy before team or tools – Most sales orgs fail due to poor upfront go-to-market planning, not bad reps.AI can supercharge sales—but only if your fundamentals are solid – Garbage data and vague targeting make even the smartest tools useless.Guest ResourcesEmail - collin@predictablerevenue.comWebsite - https://predictablerevenue.com/Linkedin - https://www.linkedin.com/in/collinstewart/Episode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code...

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez discuss recent developments in their real estate ventures, including property acquisitions, management strategies, and ongoing rehab projects. They emphasize the importance of quality in property management and share insights from their Airbnb experiences. This episode also touches on marketing strategies, customer engagement, and future goals for growth in the real estate market. They talk about the shift in goals toward a more balanced lifestyle, focusing on more strategic investments, particularly in Tennessee. The importance of seeing properties, building authentic relationships, and evolving sales skills are highlighted. They also share insights on market predictions and the economic landscape, encouraging listeners to take action and invest wisely. Don't miss this episode packed with insights. Listen now!Key Takeaways00:00:00 Welcome to the RE Social Podcast00:01:56 Property Acquisition & Management Strats00:05:31 Rehab Projects and Enhancements00:09:50 Lessons from Airbnb Experiences00:17:30 Marketing and Customer Engagement00:21:49 Future Goals and Vision for Growth00:24:10 Shifting Goals and Lifestyle Changes00:27:32 How to Build Authentic Relationships00:30:52 Understanding Passive Income00:32:43 Pros and Cons of Solo Investing00:34:08 The Importance of Taking Action00:35:32 Coaching and Group Programs00:36:29 Market Predictions and Economic InsightsQuotes"If it's not excellent, it's out. We're putting our money where our mouth is spending $100,000 in 60 days." (00:02:24)"I was just tired of losing money and tired of being underserved in every aspect. So I finally said, you know what? Let's just get it right." (00:07:47)"You have to stand out. We followed a lot of great advice—choosing high-quality mattresses, incorporating plants, and focusing on design. But one thing we didn't do well was differentiating ourselves. Find a niche. Do something different." (00:20:20)Resources and LinksYelp https://www.yelp.com/aboutNeed Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

Who is James?James Robertson is a seasoned consultant specializing in diagnosing and resolving organizational challenges related to business information systems. His expertise encompasses a wide range of systems, including ERP, CRM, AI, WMS, and TMS, which are integral to the operations of many organizations. James's ideal clients are CEOs who are frustrated with their substantial investments in these systems, which often fall short of delivering the intended value. Within just two days, James guarantees to pinpoint the root causes of performance issues, articulating them in clear, understandable language. He emphasizes that, contrary to common belief, these problems are rarely technology-related, helping CEOs navigate and overcome obstacles in a non-technical fashion.Key Takeaways00:00 Help CEOs frustrated with underperforming business systems.05:56 Hour's diagnosis, then deeper two-day analysis.09:33 Robust RFP process ensuring accurate, fixed agreements.12:10 Executives poorly define and start projects strategically.16:11 Join newsletter for updates and participation opportunities._________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSrocket science, coffee, ERP systems, CRM systems, engineering, human side, business information systems, CEO, technology issue, operational level, executive level, ERP configuration, information systems, management information system, desktop PCs, strategic decision support, strategic requirements, procurement process, IT service providers, strategic view, diagnostic consultation, system remediation, IT manager, system upgrade, cloud, SaaS, business disruption, newsletter, LinkedIn lives, strategic business value.SPEAKERSJames Robertson, Stuart WebbStuart Webb [00:00:31]:Hi, and welcome back to It's Not Rocket Science 5 questions over coffee. I'm delighted to say I have my coffee in front of me. I probably had far too much of this already today, but we keep going because that's the name of the show so I must drink it. But I'm delighted to be joined by James Robertson. James is an engineer, with 30 years experience who now is applying his massive engineering skills to understanding the human side of things like, the systems, these ERP systems, CRM systems that we all have to use, and trying to understand exactly how the human side sometimes interacts with those hard IT things, which don't always work. So, James, welcome to the show. Looking forward to our conversation enormously.James Robertson [00:01:23]:Thank you, Stuart. I'm looking forward to it.Stuart Webb [00:01:26]:So tell me a little bit about the sort of person you're trying to help with these problems that they've got.James Robertson [00:01:33]:Stuart, my ideal customer is the CEO of an organization that is frustrated with the business information systems. And as you said, that could be e r e ERP, CRM. It could be even AI for that matter. WMS, TMS, any any of these big business information systems that run part or all of an organization. If the CEO has just not getting the value that they expected when they signed up for what is generally a very substantial investment, I can come in and in 2 days, I guarantee that I will tell you exactly why it's not performing, and I'll tell you that in language that you understand. And I will tell you that 99% of the time, it will not be a technology related issue. Although most people would see it as a technology issue.Stuart Webb [00:02:27]:That's that's that's quite a it's it's quite a, well, it's an it's a it's a fascinating area to dive into, James. It's quite a quite a a bold claim to say that you can do it in 2 days. So I wonder what is the what is the problem the the the thing that the CEO has probably been trying to do? How long have they been wrestling with this issue before they come across somebody like you?James Robertson [00:02:50]:Sometimes for years.Stuart Webb [00:02:52]:Yes. Yes.James Robertson [00:02:53]:Just to just to elaborate on the point that you made, the reason I'm so bold about my claim, if you go to a general practitioner, doctor, medical doctor, they'll ask you 2 or 3 questions. They'll take your pulse. They'll maybe mesh measure blood pressure. They might take your your your temperature, and they will they will stack those, readings up against years of experience and massive knowledge, and they will say, okay. Take your aspirin and call me in the morning, or don't do anything. I'm calling an ambulance now or anywhere in between. I'm much the same. I will come in.James Robertson [00:03:29]:I will ask you some key questions. I will listen very attentively for some key words that you may use, and I will then say, right, this is how you fix it or it can't be fixed at all and we need to set about, procuring a new system and anywhere in between that.Stuart Webb [00:03:47]:And and the and the as you say, the CEO, the CFO, many of the key leaders in the organization probably struggled with these issues for many years in an attempt to sort of get to the bottom of things, and they're doing it, well without the knowledge you have and from a a position of, well, this thing was supposed to do this, so let's keep trying until it starts to do it. And that's often a a highly detrimental state to be in, isn't it?James Robertson [00:04:13]:Well, absolutely. I mean, I'm just thinking now of, an investigation I did for a major listed company. And chatting to the CEO, he said, you know, we've got this big ERP. It was under the big brands. And it says at the operational level, it's doing 90% of what we want. At the executive level, it's doing 10% of what we want. And he had 5, senior chartered accountants. When I say senior, the company cars were in the CDC class, and they were spending all week all month, every month preparing the board back because the he couldn't get what he wanted out of the ERP.James Robertson [00:04:51]:And the reason he couldn't get the information out of the ERP was that the ERP was just so badly configured. So he could've he could fix that problem. It would've probably taken 6 to 9 months to fix the problem, but the problem was fixable. But he was looking at the technology and blaming the machine when it was the people using the machine that was the problem.Stuart Webb [00:05:12]:Interesting insight. James, I think you excuse me. I think you've got a, an offer that might be useful for some of the, some of the people who are currently listening to or watching this. And I'm showing that on screen. This is a free consultation you offer, and I don't know if you wanna give us some details of this, but it's, if you email james.robertson@thehyphenerphyphendoctorsontcom. That's james.robertson@the hyphenerphyphen doctor.com, and those, that email address will be in the show notes. James, do do you wanna just tell us a little bit about, you know, the sort of thing that happens during that consultation so that, you know, hopefully, we can encourage a few people to take that offer?James Robertson [00:05:56]:Stuart, it absolutely would. What I'm thinking in terms of is probably about an hour. It could be more. It could be less. I'm not stuck on the hour. And I will ask some of those questions that I just mentioned to you, and I will make an initial headline diagnosis of what I think probably are the issues. It'll be a tentative diagnosis. I would then need to come in and spend a day or 2 days with your people, look at the system, look at the data, talk to a few people who are experiencing the problems at the level of the c suite, and I will then either be able to confirm that diagnosis or refine it or maybe find that the the initial diagnosis was off the mark, although I'd be surprised if that happened.Stuart Webb [00:06:41]:Brilliant. James, tell us I mean, you're you're obviously a huge amount of experience. You're an engineer with with great qualifications. What what brought you? Was there a particular program, a a book, a course? What brought you from, from an engineer to somebody who's now hooking at much more human centered issues and systems?James Robertson [00:07:05]:Have you got all day?Stuart Webb [00:07:08]:We have as long as you need.James Robertson [00:07:10]:Stuart, the there are couple of key milestones in getting to what I do now. First was, when I finished my PhD research, I had a lot of data. I'm talking now 1981. My dad bought me one of the first desktop PCs on the market. I learned how to use it. I computerized his business, and in the 1st year, he was able to double his turnover because he could do things that nobody else could do. He was an investment consultant. So from that, I learned that, a, I had an apt to do for doing clever things with computers, and, b, that you could add huge value to an organization by doing those clever things.James Robertson [00:07:52]:I then moved on. I worked for an engineering company. And as a side hustle, if you wanna call it that, I took over the IT function, and I project managed and partially architected the design and development of what in those days we called a management information system. I'm talking 19, 87. Today, that product is an ERP, and, again, very dramatic benefits to the business. I then went out on my own because I thought I'd got this attitude. I started speaking at conferences, and what started happening was chief executives, presidents, etcetera, would come up to me during the break and say, doctor Robertson, we're having problems with our systems. We really like what you're saying.James Robertson [00:08:34]:We're not getting anything like that. And I would start going in, and I found that in in 1 to 2 days, I could tell them why, the the system was not working, and I could tell them how to fix it. And I've been doing it ever since. And then I've developed, other things in terms of strategy, etcetera, and helping, rigorous procurement process and and so forth that go hand in hand with that.Stuart Webb [00:08:59]:Do you know the, the concept of the rigorous process for procurement, I think, is probably as important as anything, isn't it, James? Because one of the problems that we often find with these things is it's it's the expectation at the beginning that has been set which causes the issues. I I've been involved in a number of these situations where people will say, well, we thought it was gonna do this, or we had asked for this. And, unfortunately, it's very often the case that that was never going to be possible, and that's where the the problems came in and came from.James Robertson [00:09:33]:Absolutely, Stuart. So the process that I've got, I've got a a very robust request for proposal document about, depending on the client. It's sort of 45 to 60 pages, and it closes all the loopholes that are traditionally used by IT service providers to negotiate change in scope. I then do a strategic definition of what the requirement is, and I take the the the the the process through a rigorous process of scanning the market to find the most appropriate software and to find the most appropriate implementer and then lock that down into a very watertight contract and a very strong, achievable fixed price. And I then manage that whole process through that. But part of it is, again, knowing what the typical shenanigans are, if I can use that word, that are used by implementers to go in with a low price and then push the price right up, and and, to also to make sure that the definition of what's required is properly documented because so many people go out to procurement with just a long wish list of anything that they can think of. And what I do is I bring it down to 7 critical requirements weighted in terms of the relative importance, and then I design the entire project around those seven factors. And those factors are determined in consultation with the, the CEO and the rest of the executive suite.Stuart Webb [00:11:07]:That's brilliant. I I think JamesonJames Robertson [00:11:09]:I think one of the things that's different about what I do is I always start with the CEO, and I work top down from the executive suite. So I make sure that I understand the strategic view of what this thing is supposed to do. And the same with diagnosing the problems. Yeah. Yeah.Stuart Webb [00:11:27]:That's great news. James, there must be one question at the moment that you're thinking. He hasn't asked me about this, which is the real key thing. And so, therefore, I'm just gonna sort of ask at this stage if there is a a particular question that you think I should have asked by this stage. And, obviously, as you know the question, you then have to answer it for us. So what's the key question that I haven't yet asked you?James Robertson [00:11:50]:Why is it that so many systems work fine at an operational tactical level, but are absolutely useless from a point of view of supporting strategic decision support?Stuart Webb [00:12:06]:Interesting question.James Robertson [00:12:08]:And I've WhatStuart Webb [00:12:09]:is the,James Robertson [00:12:10]:what is the answer? I've touched on that I've touched on that fleetingly a couple of times already in this in this talk. It's basically that people do not know how to start a project at the executive level and define the strategic requirements at the start and then build the entire solution from that point of view. Or if you're remediating a situation, if the things that I've talked about, the same applies that you go in at the executive level, you understand from an executive point of view what the issues are, and then you cascade that down into the nuts and bolts of how the system runs. Mhmm. And one of the thing one of the things that goes horribly wrong with so many projects If the CEO says, I don't understand IT and delegates to the CFO or the CIO or the COO or the IT manager or whatever, and those people do not have the it's not their responsibility to have the overarching strategic view of the business. So they start with a finance bias or an IT bias, and I and I hate to say this, but a lot of IT people are so focused on the g wiz of the technology that they do not have any comprehension of what strategically so you'll find a an IT guy saying, yes. We must go with the latest upgrade. We need correct answer from a strategic point of view is, you know what? This is doing the job.James Robertson [00:13:45]:We don't need to go with the latest upgrade, for example. And that's a that's a hot topic at the moment.Stuart Webb [00:13:53]:And I think you're referring to the fact that certain systems at the moment are now getting to the stage where they need to be upgraded to the latest version, which in call which involves quite a lot of cost and quite a lot of effort, but may or may not end up delivering the value that the business requires.James Robertson [00:14:11]:Absolutely. You know, the technology now is very mature. The bulk of the systems out there, the ones that have been around for the last 20 years, are mature. They're stable. They're getting the job done. We're now going into a mode where those vendors are coming and saying, well, we've got the new latest and greatest, biggest, and best, and it's we're gonna move to cloud, and we're gonna move to SaaS, and we're gonna do this, and we're gonna do that. Oh, and by the way, it's gonna cost you a £100,000 or £1,000,000 or whatever the case may be, and it's gonna take, 9 to 18 months to to implement it. And we don't really wanna talk about it, but there's gonna be a whole lot of business disruption while you do that.James Robertson [00:14:56]:Profits are gonna take a bit of a knock while we do it. And at the end of the day, we're not actually sure what the strategic business value is going to be. And I'm now saying to people, you know what? There's a little known legal principle which allows you to say to that vendor, you know what? I'm not gonna take that upgrade. And, that's, the secret sauce that we can talk about on that call.Stuart Webb [00:15:26]:That's a really brilliant cliffhanger on which to end this series. I presume, it's series 2. We'll start with that answer and move us on to other answers. James, thank you so much for spending a few minutes with us and giving us those insights. I really appreciate you spending some time with us. I'm gonna take a little moment now just to sort of, do a bit of a plug for myself. I send out a a newsletter every week, which just says who's coming up on the podcast in order for you to join these LinkedIn lives and to be able to ask questions of people like James, and I'd love you to join that newsletter. So, would you please go to this this link, which is httpscolonforward/forward/link.thecompleteapproach.co.ukforward/newsletter.Stuart Webb [00:16:11]:That's link.thecompleteapproach dotco.ukforward/newsletter. Join the newsletter. Get an email, just, once or twice a week with who's coming up, what they've got to say, and at least, be able to get in on the conversation so that you're able to get the answers to the questions you've got. James, in the meantime, whilst we wait for people to, get all of that down and to, to reach out, I'd really like to thank you for coming on to the show today and talking about this very important topic. And I do hope that you're able to, once again, help more businesses get more value out of the systems they've invested a lot of money into, but somehow don't quite manage to do everything they need them to do. So thanks for coming on and telling us about it.James Robertson [00:16:57]:Stuart, it's been a great pleasure. And the interesting thing about it is you can take a system from down there to up there sometimes quite easily. So, I look forward to hearing from your listeners.Stuart Webb [00:17:10]:Terrific. Thank you, James. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

How do you do more without growing your team substantially? In this episode of The REWORK Podcast, 37signals co-founders Jason Fried and David Heinemeier Hansson share how they're expanding their product lineup while keeping their team lean. They reflect on how their approach to building software has evolved, and how pushing into the unknown makes the work more exciting. Key Takeaways00:28 – How 37signals' product lineup has evolved over time08:00 – Why the company is adding a product designer to the team15:07 – Finding the “fun” in creating new products18:50 – Challenging yourself by stepping into the unknown23:16 – Using real products as a way to do research and developmentLinks and Resources:We're hiring a Product Designer!Find out about future job openings at 37signalsGet Basecamp for free at Basecamp.comBooks by 37signalsHEY World | HEYThe REWORK podcastThe Rework Podcast on YouTubeThe 37signals Dev Blog37signals on YouTube@37signals on X

Jason Fried and David Heinemeier Hansson answer  listener questions in this episode of The REWORK Podcast. They discuss the roles 37signals hires for (and the ones they don't), the importance of staying accessible as a founder, and the thought process behind choosing a business structure.Key Takeaways00:16 – Employee roles at 37signals 04:33 – How non-programmers contribute to programming16:44 – Techniques for writing job descriptions18:47 – Tips for being an accessible founder25:22 – Deciding on a business structureLinks and Resources:We're hiring a Product Designer!Find out about future job openings at 37signalsGet Basecamp for free at Basecamp.comBooks by 37signalsHEY World | HEYThe REWORK podcastThe Rework Podcast on YouTubeThe 37signals Dev Blog37signals on YouTube@37signals on X

What does it take to turn adversity into success? In this episode of Case Studies, Casey Baugh sits down with entrepreneur Asim Hafeez to explore his journey from growing up in Pakistan to building a thriving business empire in the U.S.Asim's story is one of resilience, adaptability, and strategic thinking. From arriving in Brooklyn at age 10 without knowing English to leading high-growth sales organizations and ultimately founding his own companies, Asim has mastered the art of reinvention. He shares powerful lessons on financial independence, leadership, and the mindset needed to navigate life's toughest challenges.The struggles and sacrifices of his immigrant journeyHow early setbacks fueled his drive to succeedThe shift from sales leader to business ownerThe importance of financial literacy and passive incomeWhy gratitude, faith, and mentorship shape long-term successChapters & Key Takeaways00:00 – 01:10 | Introduction•Casey welcomes Asim and shares their history of working together01:10 – 05:23 | Immigrating to the U.S.: A Crash Course in Resilience•Moving from Pakistan to Brooklyn at age 10•The emotional and cultural shock of adjusting to a new country•First-day school challenges and learning English through cartoons05:23 – 10:30 | Family Sacrifices & The Power of Hard Work•Asim's father: A cab driver with a vision for a better future•Working tirelessly to support his family despite hardships•Lessons in humility, perseverance, and long-term thinking10:30 – 15:40 | Overcoming Financial Struggles & Life-Changing Moments•The family's move to Connecticut after his father's health crisis•How seeing his father battle illness shaped his mindset on financial security•Developing an appreciation for hard work and risk-taking15:40 – 22:05 | The Path to Entrepreneurship: Sales, Leadership & Growth•Starting with Cutco and learning the fundamentals of sales•The importance of mentorship and personal development•How investing early in himself led to long-term financial success22:05 – 27:50 | The Vivint Transition: A Humbling Career Pivot•Why he left a stable, high-paying job to take a bigger risk•Learning door-to-door sales and rebuilding from the ground up•How adaptability and mentorship transformed his career trajectory27:50 – 36:00 | Mastering Money: Why Passive Income Matters•The mindset shift from making money to securing long-term wealth•How Asim structures his finances for financial freedom•The power of investing and why traditional jobs limit financial growth36:00 – 45:47 | Launching a Business: Hard Lessons & Big Wins•How he was forced to start a solar company after a major financial setback•The challenges of building from scratch and learning from failures•Developing a lean, scalable business model that ensures profitability45:47 – 54:42 | The American Dream: Grit, Gratitude & Legacy•How his father went from driving a taxi to becoming a multi-millionaire•The real meaning of the American Dream and financial independence•Why gratitude, humility, and smart risks matter more than luck54:42 – 01:08:45 | The Power of Mentorship, Faith & What's Next•Why investing in mentorship has been Asim's biggest return on investment•How faith and values guide his decisions in business and life Hosted on Acast. See acast.com/privacy for more information.

In this episode of the RE Social Podcast, hosts Andrew McCormick and Vince Rodriguez talk with Skylar Romines, Insurance Specialist and Founder/Owner at ATW Advisors, to break down the biggest challenges facing property investors, particularly in California, where wildfires and government policies are reshaping the landscape. Skylar shares expert insights on proactive insurance management, the cyclical nature of the industry, and how investors can protect their assets. They also dive into entrepreneurship, the power of personal branding, and the role of social media in business success. Plus, they discuss the importance of empowering women in business, real estate as an inflation hedge, and strategies for diversifying investments. Don't miss this value-packed episode. Tune in now!Key Takeaways00:00:00 Welcome to the RE Social Podcast00:03:01 The Rise in Insurance Costs00:05:53 The Impact of Wildfires on Insurance00:09:09 Advice for Investors in High-Risk Areas00:11:57 Insurance Policies for Property Owners00:17:54 The Future of Insurance in California00:24:01 The Importance of Property Insurance00:32:54 Business Growth and Future Plans00:43:19 How to Fight Against Inflation00:49:07 Diversifying Investment Strategies00:52:12 Empowering Women in Business00:56:21 How to Build a Personal Brand01:01:36 Connect with SkylarQuotes"Building a really strong insurance team and being proactive about your insurance are two of the best ways to reduce operating expenses and improve your NOI." (00:02:44)"One of the biggest issues I see is that people buy insurance without realizing that not all insurance is created equal." (00:31:22)"You want people to feel like they know you while also remembering that you're the insurance person. This helps build a more natural networking arc, where you're not just talking about insurance all the time." (01:01:27)Resources and LinksSO SHE DID by Skylar Romines https://a.co/d/4Tq8CrjConnect with Skylarhttps://www.instagram.com/skylarromines/https://www.linkedin.com/in/1skylar/https://x.com/skylarromineshttps://atwadvisors.com/Need Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest

Why Leadership, Cash Flow & Emotional Intelligence Are the Keys to SaaS Growth | Marcus Hamaker, CEO of Boost USA

Who is Len?Len Bruskiewitz is a seasoned advisor specializing in strategic exit planning for small to mid-sized business owners. With a focus on businesses generating between $1 million and $15 million in revenue, Len understands the critical importance of having a written exit plan. He is passionate about helping entrepreneurs navigate the complexities of succession planning, especially given that approximately 60% of business owners lack a formal plan. Len emphasizes the necessity of being proactive, as waiting until a traumatic event or a sudden desire to exit can often be too late. Through his expertise, he guides his clients to ensure a smooth and profitable transition when they decide to leave their businesses.Key Takeaways00:00 Founders can't scale businesses without delegating decisions.05:00 Failure to document and lack of guidance.09:04 Evaluates current business value and improvement areas.11:19 Found "why" through "The E Myth Revisited."15:53 Dependence on one entity risks business stability.17:30 Daily practices essential for business innovation, diversification.20:43 Subscribe for guest updates and podcast replays._________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSBusiness coach, certified exit planning adviser, business owners, exit plan, business life, retirement, traumatic event, crisis, business challenge, independence, salable company, scaling, founder, decision-making, documentation, systems, automation, business valuation, free advice, business valuation calculator, industry, revenue, profits, readiness, business innovation, Michael Gerber, The E Myth Revisited, recurring revenue, customer base, business buyer, business value, strategic buyer.SPEAKERSLen Bruskiewitz, Stuart WebbStuart Webb [00:00:31]:Hi, and welcome back to It's Not Rocket Science, 5 questions over coffee. Delighted this afternoon to be joined by Len, Len Bruskewitz. I'm gonna get that wrong. Aren't I, Len? But, thatLen Bruskiewitz [00:00:43]:was a good That was a pretty good run. Pretty good run at it.Stuart Webb [00:00:48]:Len is a business coach, and he's a certified exit planning adviser. That's a conversation I'm really interested in having because so many business owners don't think about their exit nearly early enough in their business life. You start a business and then you suddenly realize, there's a crisis in life or there's a time to think about retirement. And then you ask the question, well, how long is it gonna take you to get out of this business? It's nearly always longer than you think. You need to start thinking about this much earlier in your business life.Len Bruskiewitz [00:01:15]:So I think this is going to be a really excellent conversation. And I'm really delighted thatStuart Webb [00:01:15]:Len has made a few minutes in his day to join us to have this discussion. So welcome to It's Not Rocket Science 5 Questions Over Coffee, Len.Len Bruskiewitz [00:01:29]:Great. Thank you, Stuart. I'm I'm, I'm really happy to be here and and, looking forward to sharing some information with, with your viewers and listeners.Stuart Webb [00:01:38]:So I may have sort of cited, already to sort of tee you up on who the person is that you help, but let's just let's just let's just fully understand exactly sort of what the business owner is that you help, how you how you sort of how they should be identifying themselves.Len Bruskiewitz [00:01:55]:Yeah. You you absolutely hit it. You know, if if I think about who my ideal client is, it's a business owner, probably 1 to $15,000,000 in revenue. And the the challenge that they're facing is what you hit upon. About 60% of business owners don't have any kind of written exit plan. And that's a big challenge because as you said, once a traumatic event happens, you know, a death, divorce, disability, it's too late. And it's also too late when you say, I wanna be out of this business in a year. Right? That's it's too late.Len Bruskiewitz [00:02:36]:You need you need some time. Right? And and so that's the biggest challenge I see. Right? But if you think about when when I start working with a client, the biggest challenge that that I have is helping them get independence from their business. Right? You know, if it's the case where every decision runs through them, everything to run the businesses up in their head, nobody else can can do anything, that ends up leading to a company that's worth next to nothing, unfortunately. So that's, yeah, that's the biggest challenge. Once I start working with somebody is to get them to back away, from the day to day and and, you know, let make the company salable.Stuart Webb [00:03:22]:Yes. Interesting interesting line. You've you've used a couple of real key terms because I deal with businesses who are sort of really scaling, and they have the same image. You have the same problems. You know? You have a founder who's there making every decision, and you cannot scale a business if the only person in the business that can make a decision is the founder. And when they go on holiday, they don't make a decision. In fact, so many of them don't even bother to go on holiday because they know it's a problem. So you've just started me into the sort of the second bit of this discussion, which is, so what are the things they've tried to do themselves before they sort of suddenly come across somebody like you that sort of changes all of that?Len Bruskiewitz [00:04:01]:Yeah. I think I think there are a couple things they they think they do or or, make an effort at.Stuart Webb [00:04:07]:Up, please.Len Bruskiewitz [00:04:09]:One of the first ones is they think they've communicated well, to their family, to their employees, and in in in essence, they haven't. Right? I'll I'll just use an example of some data around succession. Right? So the idea of of a older generation with the idea to pass along the business to a younger generation. Data says about 50% of the older generation think that the younger generation is going to take over. In reality, that only happens about 25% of the time. So you've got a big gap there. And what does that do to? It's because the 2 parties haven't communicated well enough and it's the same to employees. Right? Am I going to sell this business? Am I going to sell it to you, the employees or the management? So communication is definitely one of the biggest things that they do.Len Bruskiewitz [00:05:00]:The other is just waiting too long. You've hinted at it before. You know, they know they need to document everything that's going on in their business, but, you know, it's just easier because I know it in my head, I, you know, I'll just do it and then something happens and and it's really a a can be a pretty traumatic experience. The final thing is that, they try things but they don't have any kind of sounding board. Right? Running a business is pretty lonely, and, they just don't have the the background and what it takes to get to get a business ready because for most business owners, this is their one and only time that they are transitioning out of a business. So they just don't know what they need to do and they're, you know, there shouldn't steps you need to take. And so that's a big piece of what they think they've tried but haven't really done all that well.Stuart Webb [00:05:53]:Then you you hit about something very interesting there, which is documentation. And and once again, in my work, I spend an awful lot of my time working with people with documentation and systems to automate things largely because once again, it makes a business scalable, but it also ensures these businesses don't run into those repeated errors, which so often the full cause business valuations to crash. But but I read, and I I don't know whether or not this is your experience, but a business is is often 2 to 3 times more valuable if it's just got simple documentation which tells other people how to run the business so that somebody else can step in and start running it fairly immediately. And I don't have to go through the pain of trying to work out how on earth everything works around here.Len Bruskiewitz [00:06:36]:I completely agree with that data. And if you think about the the things if you if you think about the other side, what what absolutely crushes the value of a company? It's that lack of independence, lack of documentation, and bad accounting. Right? Those three things, are are the killers. But but I agree with you. Documentation feels like such an important thing for many reasons. You know, exit aside, just making the business run better, but but there isn't that rigor. I think it's always a, I mean to do this, but the status quo is just easier to, to maintain.Stuart Webb [00:07:16]:And it's it's true, isn't it, that you, you know, you find yourself fighting fires everywhere. And and then when somebody turns around and says, we should write down what happens is, well, we're never gonna get into that problem again, so why should we? So, you know, it becomes just one of those self fulfilling prophecies, doesn't it?Len Bruskiewitz [00:07:33]:It absolutely does. So, you know, this is a I think this is a human problem. Right? I I mean, everybody deals with this in their personal life, in their business life. It's hard to take the time even though, you know, the data will tell you that 5 minutes here is going to save you, you know, 50 minutes down the road or 500 minutes, whatever the multiple is.Stuart Webb [00:07:56]:Brilliant. Brilliant. Len, now this is where we get to the the really valuable thing for people who are watching or listening or, coming back to this recording, and that is I think you have got a very valuable piece of free advice that you can you can have. And I I think I've put on screen here the place where to you go in order to to get that piece of free advice. It's greater heights coaching dot com. That's greater heights coaching dot com. That that'll be in the notes. But tell us, what will we find at greater heights coaching dot com?Len Bruskiewitz [00:08:27]:Well, that's my personal website. So you'll find a fair bit of information about the exit planning process, about some of the options that are out there for people. But what I process, about some of the options that are out there for people. But what I really like everybody to check out is I've got a free business valuation calculator. There's a link up at the top right of the site. It takes about 15 minutes and what it does is gives you a basic idea of what your business is worth today. That's based on your industry, your location, your revenue and your profits today. And then it asks you a set of questions that really get to how ready is your business.Len Bruskiewitz [00:09:04]:And so what it does is it comes out with a valuation of what your business is worth today. And then based on your answers to those kind of readiness questions, it gives you an idea of how much more value is missing, and the basic areas that you need to work on in order to, you know, to close that gap between what your business is worth today and what it really could be. So it's a, you know, it's not gonna answer every question for you. But in 15 minutes, it gives you a pretty good feel for what the areas are that you could really improve upon to increase the value, should you cut to that point where you wanna turn around and sell your business down the road.Stuart Webb [00:09:45]:Great great piece of, great piece of of work, and I sincerely hope people go and take advantage of it because, you know, knowing the first step to knowing where you have to go is having some sort of map. And, a simple document like that, which just points out where things are missing, is the first step to a really good map.Len Bruskiewitz [00:10:04]:Yeah. And it's simple. Like I said, it's this isn't a this isn't a a challenging thing. It's 15 minutes, and you get some really great, really great feedback there.Stuart Webb [00:10:15]:Brilliant. So, Len, what what what was it in your in your in your past history? What was it that sort of brought you to this? Was there a particular experience or a program, a book, which sort of started you thinking about how do businesses or business owners exit from their business as well?Len Bruskiewitz [00:10:33]:Yeah. I think I I'm gonna bring up 2 points, not to cheat on the question here. The the first was an experience. I started out doing kind of generic business coaching. Right? I was helping small business owners. And one of my first clients was a 72 year old woman who had run her business with her husband for over 50 years. And, he unfortunately passed away. And as much as she was involved in the business, she really didn't have a good feel for what was going to happen to it.Len Bruskiewitz [00:11:01]:You know? She's 72. She said, hey. I need a plan here. So, when we first started talking, she said, Len, I can't sleep at night because I don't know what's going to happen to my business. We sat down. We worked through options. We came up with a plan. She's implementing that plan now, and she said, Len, I can sleep at night now.Len Bruskiewitz [00:11:19]:So to me, that was a huge, you know, kind of I think I found my why. So that was the first event. And then the the piece of of literature around that was a book by by Michael Gerber called The E Myth Revisited, which I think is just an unbelievable way. He he does a great job of laying out why most businesses aren't successful, and the hint is we've already talked about it. The the business owner is too much in the business, in the weeds of running everything and not stepping back and looking at the big picture. But to me, that book is really excellent at laying out the things that, you know, that a business owner needs to do. And that's really, you know, keep innovating, document everything. Have we talked about that before? And really understand what your metrics and business drivers are.Len Bruskiewitz [00:12:18]:Those are kind of the 3 key pieces to take you from, you know, a a single business to something that can scale.Stuart Webb [00:12:27]:I love it. Okay. We've had a really interesting discussion, but I I sense there is a question that you think I should have asked, which I haven't asked yet. This is my get away from the get away from it and not do too much work on these things, questions. So then there's a there's a question that you're thinking I should have asked by now. So come on. Tell me, what is the question you want me to ask? And then, obviously, you know the answer to the question that you've just posed.Len Bruskiewitz [00:12:53]:Yeah. I think a lot of people who are who are, watching this, listening to it are saying, well, how does the business get valued? So I think that's the question I would like you to ask me and and let me take a run at it. So this is really you know, it it's a bit of a loaded question because businesses are valued depending on a number of factors. So one of the factors is, you know, ultimately who the buyer is. So there are buyers that are going to ultimately pay less for a business that might be your children, right, or your employees. Or it may be somebody who just wants to kinda run come in and run the business. They're they're gonna probably pay a little bit higher. The highest, value payers are those who this business is strategic to them.Len Bruskiewitz [00:13:39]:So they can take what you're doing and leverage it with what they're doing. Right? Maybe it's an opportunity for them to sell additional things, your product to their customers or their product to your customers, whatever. So that usually yields the highest value. So so that's a big it depends answer on who the buyer is. But I wanna go one level below that and say, how is value driven regardless of who they are.Stuart Webb [00:14:03]:Great question. Great question.Len Bruskiewitz [00:14:05]:Yeah. And so this is this is one that I think will surprise some people. Only about 20% of the value of a company is are the things that you can see externally. So what's the status of the market? What's the company's kind of position within that market? Only about 20% of the value is driven that way. Fully 80% of the value of a company is driven by what are called the intangibles. Right? And these are we I I think about this in 4 big categories. Right? So we call them the 4 c's. They're different kinds of capital.Len Bruskiewitz [00:14:41]:The first one is the structural capital. So are your processes documented? Do you have metrics in place that you understand? Right? So those that's one big piece. And again, that's that translates really well to somebody else who wants to buy the business. The second one is the customer capital. So do you have recurring revenue? Is all of your revenue dependent on 1 or 2 customers? That's a huge risk if it is. Right? So how dependable is your future revenue? How dispersed is it amongst different customers? That's customer capital. The third one is social. This is really what's the culture of your company.Len Bruskiewitz [00:15:20]:Is there owner independence or not? Right? And the final one is the human capital. So do you have a great team? Is there some know how within your company that nobody else has? That again, if you do, that's a huge value adder. If you don't, that doesn't add a ton of value. So I think about those those intangible things that are built into your company that are only visible from the inside, really. And that's what drives the vast majority of the the value in a business.Stuart Webb [00:15:53]:Do you know it's, it's interesting you you've you've made 2 comments, in the last couple of minutes, which I think, is not well enough understood. Maybe I'll just expand that to 3, having said that then. But let's say, the power of 1 is something which I worry about a lot with with businesses. They are often dependent upon 1 business, 1 customer, 1 supplier, 1 route to market. I was in a position like that with one of my businesses where I had one very large customer and when they canceled that contract, you can imagine the devastation that had upon the business. It it meant basically restarting from scratch trying to build a customer base. We had relied upon this customer for a very, very long time, and they just seem to be reliable until eventually it was one day, yeah, we're canceling. We're no longer needing 35, 40, 50%.Stuart Webb [00:16:44]:I think it was something about 75% of my workforce. We're all dedicated to this one customer. That can be a huge risk. But it's equally, you know, one person in your business who knows everything. You know, that can be the founder, but it can also be one key person that's been there from day 1, and you're there thinking to yourself, Joe's always been hugely reliable. They're never gonna leave, and then they do, and everything suddenly falls apart. So the power of 1 is hugely important. And the other thing that I think you just basically alluded to, which I think is really important, you know, you need to keep innovating.Stuart Webb [00:17:19]:If you haven't got a team that are empowered and ready to innovate, you're stymieing your own growth and causing yourself more issues than you can think of.Len Bruskiewitz [00:17:30]:I completely agree. And and what's what's important to to realize is that these are all daily things. Right? This isn't something you do in an annual planning process. This is these are things you have to live every day. And, you know, not not to steal too much thunder from my valuation calculator, but some of the questions some of the things you just brought up are questions. You know, are you innovating? Do you are you getting ideas throughout your organization? Are you reliant on only 1 or 2 customers? And and I think this also gets back, Stuart, to, you know, that timeline we talked about early on. Right? So if you're trying to innovate and if you're trying to to diversify your customer base, You can't do that in 30 days. Right? So my timeline when I when I talk to clients is, you know, a minimum of 2 years, and it's really 3 to 5 years, before your business is ready.Len Bruskiewitz [00:18:25]:And then once it's ready, now it's maintenance mode. But the reason I say that is if in in many transactions, it just once you, agree to sell your company, it's 9 months to a year before that Yeah.Stuart Webb [00:18:39]:That's the that's the you know? Yeah.Len Bruskiewitz [00:18:41]:Right? So if you take 1 year, then now, okay, that's a year out. Now you've gotta get ready. If you've got, you know, some accounting maybe that's not so pleasant, you know, that takes another couple years to work its way through. Documenting all your processes. Right? Leveraging, you know, figuring out what you're really good at and going for that. It all takes time. So can you sell a company in less than 3 to 5 years? Yes. You can.Len Bruskiewitz [00:19:07]:But it's probably not gonna be for the value that you want because some of these things just have to happen and they take time.Stuart Webb [00:19:15]:And I think you've hit upon a couple of good things as well then, which is, you know, doing these things means that when somebody knocks on the door, that strategic customer that sort of, you know, you've been working with that says, you could be a really key part of my organization. I'd like to buy you. If you then turn around it's a bit like, you know, oh, I've got an opportunity. I now need to put together the document, the sales document. If if it's not there ready to go, you spend the next I don't know how long putting together your sales document, and then the opportunity is gone. So be ready at every time by putting these processes, these thinking, this stuff in place from day 1.Len Bruskiewitz [00:19:49]:Exactly right. You know, you you hit upon the exact, example I give. Somebody could walks in the door, and it does happen. Somebody walks in the door and says, hey. I wanna buy this business. If you say, hang on. Come back in 18 months when I'm ready. They're not coming back.Len Bruskiewitz [00:20:08]:SoStuart Webb [00:20:08]:Yeah. Agree. Agree. Len, it's been absolutely brilliant having this, conversation with you. We we could obviously talk far too long and probably would if we didn't bring it to a whole and bore quite a lot of people. But I think the important thing is we've left them with just enough information to think to themselves. I think I better go and have a look at greaterheightscoaching.com and see what, the valuation of my business could be. And I'm also gonna put in a plug for, my own newsletter, where I talk about the sort of brilliant people like Len, who are coming up on this podcast in in a few days.Stuart Webb [00:20:43]:Normally, it comes out on a Tuesday morning about that Tuesday's guest. And if you wanna go to link.thecompleteapproach.co.ukforward slash newsletter, link. Thecompleteapproach.co.ukforward slash newsletter. You can get, that newsletter delivered to your inbox just twice a week. Once with the who's coming up and you can immediately get on and ask questions of people like Len when they're here live. And then also hear them when we replay them on Apple Podcasts, Spotify and all the other usual Pod places. Len, thank you so much for coming and spending some time with us. Really appreciate the effort you put in and I think if people haven't by now realize selling your business is not gonna happen if in the next 5 minutes.Stuart Webb [00:21:28]:You really have to prepare and think about it in the most strategic way, then, then they've they've not been listening properly. So I thank you for coming on to tell us about it.Len Bruskiewitz [00:21:36]:Thank you. I appreciate the time. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

What if influencer marketing wasn't just for fashion brands and B2C companies? In this episode of SaaS Fuel, host Jeff Mains sits down with Yuliya Gorenko, an influencer marketing expert at Mischka Agency, to uncover how B2B SaaS companies can leverage influencers for sustainable growth.Yulia has built influencer programs for SaaS brands like SE Ranking, Hack Chinese, and UnaCheck, scaling them from 0 to 8 figures. In this episode, she reveals how to find the right influencers, build lasting relationships, measure ROI, and avoid the biggest influencer marketing mistakes in the SaaS space.Key Takeaways00:00 – Introduction: Influencer marketing for SaaS—does it work?03:20 – B2B vs. B2C influencer marketing: What's the difference?06:45 – How to pick the right influencers for SaaS marketing12:10 – Why influencer marketing is a long-term game18:30 – Finding the right platform: LinkedIn, YouTube, TikTok, or Twitter?25:50 – How SaaS companies can create viral influencer campaigns32:40 – Best metrics to track ROI on influencer marketing41:15 – AI influencers: Future of marketing or a total gimmick?49:30 – Why human influencers outperform AI-generated influencers56:20 – How to balance brand messaging & influencer authenticity1:03:10 – How SaaS founders can start an influencer campaign todayTweetable Quotes"B2B influencer marketing isn't just a campaign—it's a long-term strategy." – Yuliya Gorenko"SaaS buyers need multiple touchpoints. Influencers can accelerate that journey." – Jeff Mains"AI influencers might be the future, but human trust is irreplaceable today." – Yuliya Gorenko"Measuring influencer ROI is more than sales—it's about trust, visibility, and conversions." – Jeff MainsSaaS Leadership Lessons

What if scaling a company while raising a family was your biggest challenge—not funding, competition, or product-market fit? In this episode of SaaS Fuel, host Jeff Mains sits down with Kasper Pihl Tornoe, CEO & Co-Founder of Question Base, to discuss the real-life struggles of entrepreneurship, family life, and scaling AI-powered documentation tools.Kasper and his wife have been building companies together for over a decade, from launching a consumer app to scaling Swipes (a #1 task manager on the App Store with over 1M users). Now, with Question Base, he's revolutionizing knowledge management with an AI-powered Slack bot that turns everyday team chats into actionable documentation.Key Takeaways00:00 – Introduction: Entrepreneurship & Family – Can You Have Both?03:20 – The real struggles of building a business while raising kids08:45 – Lessons learned from moving from Denmark to Silicon Valley12:10 – How AI-powered documentation eliminates team knowledge gaps17:30 – Communication strategies for co-founders & family life22:40 – Hiring & firing lessons every founder must learn28:00 – How Question Base turns Slack into an automated knowledge hub34:50 – The biggest mistakes in knowledge management (and how to fix them)41:15 – Why most SaaS founders fail at product-led growth (PLG)49:30 – How to stand out in a crowded SaaS market56:20 – Why the investor story ≠ the customer story (and why that matters)1:03:10 – Best founder productivity hacks for busy entrepreneursTweetable Quotes"Scaling a business while raising a family is next-level entrepreneurship." – Jeff Mains"Poor documentation is an invisible growth killer—fix it before it's too late." – Kasper Pihl Tornoe"Product-led growth (PLG) is an experiment, not a formula—adapt constantly." – Jeff Mains"The investor story is your future. The customer story is your now. Focus accordingly." – Kasper Pihl TornoeSaaS Leadership LessonsCommunication is everything – In business & family, assumptions kill productivity.AI-powered documentation is the future – Stop losing knowledge when employees leave.Product-led growth (PLG) isn't one-size-fits-all – Experimentation is key.The right customers = faster adoption – Focus on the right user persona, not everyone.SaaS success = simplicity – The best products remove complexity, not add it.Guest ResourcesWebsite: https://www.questionbase.com/Linkedin: https://www.linkedin.com/in/ktornoe/Episode SponsorSmall Fish, Big Pond – https://smallfishbigpond.com/ Use the promo code ‘SaaSFuel'Champion Leadership Group –

Do your relationships tend to develop at a romantic comedy pace, only to get messy fast and fall apart dramatically? If you've struggled to find sustainable, lasting love, then this episode is for you. Learn about common pacing pitfalls that prevent couples from building stable partnerships, including red flags such as love bombing, how pacing can help you work skillfully with the “addiction” of love, and what to do when your pacing doesn't match your partner's.Key Takeaways00:00 - Intro02:38 - What is pacing in dating? And why should we care?19:23 - How can we pace the development of a new relationship for long-term success?36:43 - What are signs that pacing is off in a new relationship?50:11 - What if your pacing doesn't match your partner's pacing?Resources and linksFor full show notes with links, visit relationshipcenter.com/podcastEp. 1 - You Aren't Crazy, Dating is Hard (Especially for Anxious Folx)Ep. 2 - What to look for in a long-term partnerEight Dates: Essential Conversations for a Lifetime of Love by John Gottman Ph.D., Julie Schwartz Gottman Ph.D., Doug Abrams, and Rachel Carlton Abrams M.D.Natalie Lue's blog Baggage Reclaim

In this episode of theRE Social Podcast, hostVince Rodriguez chats withBen Spiegel, founder ofRedwood Capital, to uncover his unique approach to real estate investment. Ben shares how his firm focuses on cash flow and risk-adjusted returns, staying asset-agnostic while building a diverse portfolio that includes multifamily buildings, mobile home parks, and RV parks. He takes us through his journey from Barclays Capital Investment Banking to launching Redwood Capital and offers invaluable insights on sourcing off-market deals, managing properties, raising capital, and navigating market shifts. Tune in for expert advice on how to break into real estate, the power of partnerships, and his views on home ownership vs. renting. Don't miss this episode. Listen now!Key Takeaways00:00:00Welcome to the RE Social Podcast00:01:32Early Investments and Strategies00:05:25Challenges in Real Estate00:08:54Crazy Eviction Laws00:19:05Asset Management and Team Structure00:24:00Property Management and Incentives00:29:47Asset Agnostic Approach00:32:03Implementing Chat Bots for Efficiency00:34:51Advice for New Investors00:35:30Finding Off-Market Deals00:39:10How to Partner for Success00:40:11Leveraging W2 Income for Investments00:42:07Special Situations and Unique Deals00:49:29Home Ownership vs. Renting00:54:49Connect with BenResources and Linkshttps://rwcapitalinvestments.com/https://www.linkedin.com/company/redwoodcapital/https://www.amazon.com/Raising-Private-Capital-Building-Peoples/dp/1947200984 Connect with Benhttps://www.linkedin.com/in/ben-spiegel/operations@rwcapitalinvestments.combspiegel@rwcapitalinvestments.comNeed Help? BOOK A CALL:https://anviinvest.com/consulting/ Learn more about AnVi Invest