Podcasts about Arizona Public Service

Wood Mackenzie's 18th Solar and Energy Storage summit is back, in Denver this week. If you can't make it, don't worry – we have all the debate and key insight you need to know here on the podcast.Recorded live on day 1 of the summit, host Sylvia Leyva Martinez talks to four industry leaders in solar and storage to answer these questions:Can the U.S. solar industry keep up with demand amid trade wars and policy chaos? Discussing this is David Carroll, ENGIE's Chief Renewables Officer. He warns that policy uncertainty and tariff whiplash are stalling U.S. solar investment. Sylvia and David look at sodium-ion batteries; are they a safer option? Plus, more domestic energy storage is needed amid growing calls for stable tax credit policy to meet growing electricity demand. A must-hear for developers navigating today's volatile energy landscape.What about VPPS? Can they scale fast enough to provide a real alternative? Answering this is Sarah Noll, She shares insights on regulatory challenges, customer trust, and tech adoption, showing how the Arizona Public Service is turning grid flexibility into a real growth strategy.Are storage operators leaving millions on the table because they don't understand their own batteries? That's the big question Shyam Srinivasan, CEO of Zitara, answers with Sylvia. He reveals how poor software integration is holding back storage performance. As storage scales rapidly, Shyam stresses the need for better diagnostics and real-time decision tools to optimise revenue, reliability, and resilience - especially in merchant markets.Finally, Samantha Frisk from Pivot energy sits down with Sylvia to look at models for community solar development. Sam explains how early engagement, local benefits like agrivoltaics, and trusted partnerships can turn sceptical communities into solar advocates - proving clean energy can uplift as well as decarbonise.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this recording of last April's live panel, we dive into the dynamic world of education and its ever-evolving landscape, fueled by the transformative power of AI and other innovations.Our esteemed guests will discuss innovative approaches and insights on empowering minds for positive change in education.Listen in to discover…Rethinking Traditional Models: Delve into how educational paradigms are embracing AI and other advancements to adapt to the needs of a rapidly changing world.Empowering Learners: Hear firsthand accounts of initiatives and strategies that empower students and educators alike to thrive amidst evolving educational environments.Driving Impact: Learn how individuals and organizations are leveraging AI and other tools to drive positive impact in education, inspiring change and shaping the future of learning.Panelists:Angie Walker, VP Human Resources, Spring Education GroupKevin Salcido, Retired HR Executive, Arizona State UniversityYuvay Ferguson, CEO, Yuvay Ferguson, LLCAngie Walker has 20+ years experience in strategic HR initiatives, merger & acquisition, talent acquisition and onboarding, compensation, and employee relations at mid-sized and Fortune 100 companies. The past 12 years has been in education, higher education and most recently, k-12.Angie was previously the Chief Human Capital Officer at the Austin Centers as well as Vice President of Human Resources for National University and Northcentral University. In this role, she developed and implemented human capital strategies that included M&A transactions, organizational transformation initiatives, the recruitment and retention of faculty and staff, engagement and culture strategies, leadership development, and HR systems.Kevin Salcido is a retired human resources executive. His most recent role was as the Vice President and Chief Human Resources Officer at Arizona State University.Kevin was an HR leader for over 35 years.Early in his career, Kevin had a senior personnel role with a major retail chain in Phoenix and spent time as the Southwest Region HR Manager for the PepsiCola Company. Salcido then became the Vice President of Human Resources at Central Newspapers, Inc., a national media and information company that operated seven newspapers including The Arizona Republic and the Indianapolis Star News. Salcido was then the Senior Director of Labor and Employee Relations and Workforce Development at Arizona Public Service before joining ASU in 2007.A lifelong lover of education and a fierce champion for activities that impact the professional growth of business leaders, Dr. Yuvay Meyers Ferguson has a proven track record of consulting with global corporations to provide strategy around activities that prepare the workforce of today and tomorrow. Her academic research, which centers on generational cohorts and their behavior in the marketplace, has given her insight into how the general characteristics of the groups impacts workplace culture and dynamics.With over 20 years of professional and academic experience, Dr. Ferguson has a unique understanding of adult education, leadership coaching, business strategy and planning that she uses in collaboration with evidence-based training techniques to help companies successfully strategize and implement people forward initiatives in today's new labor environment.Follow Angie on LI → https://www.linkedin.com/in/angie-walker-phr-shrm-cp-ccp-mba-a62446/Follow Kevin on LI → https://www.linkedin.com/in/kevinsalcido/Follow Yuvay on LI → https://www.linkedin.com/in/yuvay-meyers-ferguson/

In the next five years, Arizona Public Service estimates peak demand will grow by 40%. In order to meet that peak, the utility is increasingly turning to demand-side flexibility.  A few years ago, APS started working with EnergyHub to experiment with smart thermostats as a resource to manage peak demand. The initial resource was modest – a few megawatts, and then 20 megawatts.  That program eventually turned into a 190-megawatt virtual power plant made up of smart thermostats, behavioral demand response, commercial and industrial demand response, and some batteries. And the APS operations team now treats the VPP as a valuable resource. “We had to really build trust in this as a real resource. As it got bigger and you could see a noticeable difference when we called on these devices, that trust really began to build,” explained Kerri Carnes, director of customer-to-grid solutions at APS. This week, we're featuring a conversation about the value of VPPs with APS' Kerri Carnes and Seth Frader-Thompson, co-founder and president of EnergyHub. It was recorded as part of Latitude Media's Frontier Forum series.  What does APS' experience tell us about what is working in VPP program design? How do we convince utilities that VPPs are reliable? And what is their role as load growth rises?  “A VPP is actually more capable in some ways than a traditional power plant,” explained Frader-Thompson. “My guess is that over the next few years we'll probably come up with some more nuanced things to call VPPs.” This is a partner episode, produced in partnership with EnergyHub. This is an edited version of the conversation. You can watch the full video here that includes audience questions about VPP design and implementation.

Many scholars, energy experts, and federal politicians agree the U.S. electric grid is antiquated and increasingly ineffective at meeting the demands of the 21st century. Power demand over time, or “load growth,” has reached historic heights with the expansion of artificial intelligence, electric vehicle ownership, and American manufacturing. As a result, utilities like Arizona Public Service have warned they may run out of transmission capacity by the end of the decade.  Real and imagined climate-fueled energy disasters such as 2021's Winter Storm Uri or a recent hypothetical model of a summertime blackout scenario in Phoenix, have heightened our awareness of grid-related risks. Whether the focus is climate adaptation or mitigation, our success depends on an increased and secure energy supply.    Michael Skelly, founder and CEO of Grid United, U.S. wind energy pioneer, and the protagonist of the 2019 book Superpower: One Man's Quest to Transform American Energy, first recognized and began addressing this dilemma decades ago.  Through more than 10 years of developing wind projects, Michael encountered firsthand the limits of renewable energy potential within the existing grid. Solar and wind are intermittent and regionally specific energy resources. Current infrastructure does not allow pathways for these abundant and inexpensive supplies to reach the entirety of the nation. His company Grid United is hoping to change that, with strategic grid-to-grid transmission development projects.  Listen in as Ten Across founder Duke Reiter and Michael Skelly discuss an emerging joint effort between the public and private sectors to revolutionize transmission planning and development and realize the U.S. electric grid of tomorrow.  Relevant links and resources:  “FERC Issues Order No. 1920 To Accelerate Regional Transmission Planning” (Inside Energy & Environment, 2024)  “UK and Denmark launch Viking Link underwater cable project” (Euro News, 2024)  “What Will We Do With Our Free Power?” (The New York Times, 2024)   “Why the U.S. Electric Grid Isn't Ready for the Energy Transition” (The New York Times, 2023)“Explained: Why perovskites could take solar cells to new heights” (MIT News, 2022)  

Over the past 20 years, Kerri Carnes has worked a lot of different jobs at Arizona Public Service, or APS. She's been an administrative assistant, real-time trader, and regulation manager. Today, she serves as the director of customer-to-grid solutions. Besides maintaining service, Kerri and her colleagues are determined to increase customer adoption of technologies like solar, EVs, and smart thermostats.They're leveraging all the resources at their disposal to meet customer demand for electrification. That includes making technologies more affordable to customers who struggle with accessibility.This week, Brad speaks to Kerri Carnes about the strategies APS is using to make that a reality.This podcast is produced by GridX. GridX is the Enterprise Rate Platform that modern utilities rely on to usher in our clean energy future.

Welcome to The Hydrogen Podcast!In episode 205,  What are the arguments for additionality and running? electrolyzers 24/7. I'll go through the second half of the Canary media article on this on today's hydrogen podcast.Thank you for listening and I hope you enjoy the podcast. Please feel free to email me at info@thehydrogenpodcast.com with any questions. Also, if you wouldn't mind subscribing to my podcast using your preferred platform... I would greatly appreciate it. Respectfully,Paul RoddenVISIT THE HYDROGEN PODCAST WEBSITEhttps://thehydrogenpodcast.comCHECK OUT OUR BLOGhttps://thehydrogenpodcast.com/blog/WANT TO SPONSOR THE PODCAST? Send us an email to: info@thehydrogenpodcast.comNEW TO HYDROGEN AND NEED A QUICK INTRODUCTION?Start Here: The 6 Main Colors of Hydrogen

Electric utilities are falling short on climate action. To explain why, we're bringing back our season one finale. This episode features former utilities regulator Kris Mayes, who recently won a nail-biting election to become the second woman and first openly LGBTQ attorney general of Arizona. Go, Kris! Since season one, Leah has been busy investigating utilities' past and present role spreading climate denial, doubt, and delay. You can read the paper she co-wrote on the topic last fall, and discover the dirty truth about your electric utility and their climate plans in the report she released with Sierra Club. Spoiler alert, Arizona Public Service is one of the top offenders. We can't wait to share the whole sordid tale with you one more time… In 2013, a series of attack ads blitzed television sets across Arizona. They warned of a dire threat to senior citizens. Who was the villain? Solar energy. These ads came from front groups funded by Arizona Public Service, the state's largest utility. It was part of a years-long fight against rooftop solar that turned ugly. “I mean, for Star Wars fans, APS became the Darth Vader of electric utilities in America. I mean, I think you would be hard-pressed to find a utility that behaved as badly as APS did in the last decade,” explains former regulator Kris Mayes. But APS isn't alone. It's a prime example of how monopoly utilities abuse their power to influence regulatory decisions and slow clean-energy progress. What happens if your electric utility starts doing things you don't agree with? What if they start attacking solar and proposing to build more and more fossil gas plants? What if they actively resist clean energy progress? Well, you don't get a choice. You have to buy electricity, and you have to buy it from them. As a customer you're funding that.  In this episode, we'll detail how it happened in Arizona – and how public pressure forced APS to come clean. Featured in this episode: Ryan Randazzo, Kris Mayes, David Pomerantz. 

Todays Guest is Brandon Pritchard, he is a single Dad to 2 daughters, and a Journeyman Lineman. He started doing linework in 2005 and he is currently a Troubleman out of downtown Phoenix, working for Arizona Public Service. In this Podcast We spoke about,

A main focus on note in the utility industry that's been gaining headlines more and more has been grid reliability and ensuring that no matter where and when energy is needed that the power sector is able to provide it. While some of the challenges in this arena come from unexpected events like extreme weather or equipment failure, another source that must not be overlooked is from planned maintenance. Equipment needs to be powered down regularly to perform fixes and upgrades, but taking those assets off the grid needs to be carefully timed so the aggregate flow of power can continue humming in the direction it's needed. Managing such planned outages is critical not just for the customer to get their power but also so utilities aren't losing too much money in the meantime. These needs combine to make the topic of this week's episode of the Energy Central Power Perspectives Podcast so exciting, and that is via conditional monitoring of assets and performance of necessary generator maintenance without needing to plan for wider outages. Steven Turner, a Senior Engineer at Arizona Public Service, has been advancing new techniques and technologies to advance this field, a topic he recently addressed at the IEEE Annual Conference. For those who were not able to attend live, Steven joins podcast host Jason Price and producer Matt Chester to share the crucial message and speculate on how these advancements can improve the utility sector in the coming years. Key Links: Energy Central Post with Full Transcript: https://energycentral.com/o/energy-central/episode-104-conditional-monitoring-generator-maintenance-without-downtime-steven Steven Turner's Energy Central Profile: https://energycentral.com/member/profile/steven-turner-1 Generator Restoration Following a Protection Operation:https://energycentral.com/c/gn/generator-restoration-following-protection-operation Did you know? The Energy Central Power Perspectives Podcast has been identified as one of the industry's 'Top 25 Energy Podcasts': blog.feedspot.com/energy_podcasts/

ABOUT: Kevin Salcido is the Vice President and Chief Human Resources Officer at Arizona State University. Kevin has been a human resources leader for over 30 years. Early in his career, Kevin had a senior personnel role with a major retail chain in Phoenix and spent time as the Southwest region HR manager for the Pepsi-Cola Company, a division of PepsiCo. Salcido then became the Vice President of Human Resources at Central Newspapers, Inc.; a media and information company that operated seven daily newspapers include The Arizona Republic and The Indianapolis Star. Salcido was then Senior Director of labor and employee relations and leadership and workforce development at Arizona Public Service before joining ASU in 2007. Kevin's major areas of interest include employee and labor relations, organizational development, building performance-based cultures, creating inclusive work environments and leadership coaching. Kevin holds a B.S. in Justice Studies and an MBA from Arizona State University. Kevin's non-professional interests include travel, hiking, rafting, golfing and anything else outdoor- related. Kevin is also a licensed private pilot. He lives in Phoenix with his wife, Toni. STAY CONNECTED: Email: kevinsalcido@yourafternoonmentor.com Website: www.yourafternoonmentor.com __________________ Thank you again for joining us today! If you know anybody that would benefit from this episode please share it with them and help spread the knowledge and motivation. Don't forget to show your support for the Rise Up For You Podcast by writing a review on iTunes. Your feedback helps the success of our show and pushes us to continuously be better! Check out www.riseupforyou.com for more podcast episodes, webinars, events, and more to help you get to the next level in your personal and professional life! You can also follow us on Facebook, Instagram, LinkedIn, and Youtube @riseupforyou Looking for more support? Grab your free coaching call with our team completely FREE! Bring your questions about Confidence, Leadership or Business and we will assign you the best coach to provide customizable support. SCHEDULE YOUR FREE CALL HERE riseupforyou.com/coaching

What you'll learn in this podcast episode Over the last 20 years, codes of conduct have undergone an evolution. Originally written as textbook-sized rulebooks, codes now seek to be visually engaging, readable, and useful guides to employees to help them do the right thing. And rather than covering all manner of what you can and cannot do, today's codes aim to illustrate values-based principles of what you should and should not do. But these changes are no small task. How can organizations ensure they are designing and implementing their codes to deliver effective and meaningful change? In this episode of LRN's Principled Podcast, Senior E&C Advisor Jim Walton talks about code reinvention with Carmen Jandacek, the Director of Ethics and Total Rewards at Arizona Public Service (). Listen in as the two discuss how APS reinvented their code of conduct to better reflect their organization's culture, values, and employee experiences.   Principled Podcast Show Notes [2:02] - Carmen shares about her career background and getting into the ethics and compliance space. [4:07] - What is Arizona Public Service (APS)? [5:20] - The key drivers which led APS to undertake reinventing their code of conduct. [7:40] - The process of updating APS's existing code. [10:11] - How was the code rewrite accepted among stakeholders? [12:10] - How did the reworked code turn out in the end? [13:35] - Carmen's advice for other ethics and compliance teams who are thinking about updating their own codes.   Featured Guest: Carmen Jandacek Carmen has worked for Arizona Public Service (APS) since 1996 and is currently the Director of the Ethics Office, Total Rewards, Health Services, HR Operations & Technology. Carmen is the Founder and President of the APS LGBT Alliance, an employee network group, a board director of the Better Business Bureau serving the Pacific Southwest, board member of one•n•ten a local nonprofit and a member on the Greater Phoenix Chamber of Commerce Diversity & Inclusion committee. Carmen has an undergraduate degree in management, and she earned her MBA from the University of Phoenix in 1999.  Carmen is an avid health enthusiast and believes the key to leadership success is a healthy mind and body.  She has participated in many biking, running and triathlon races and is an Ironman Arizona finisher.   Featured Host: Jim Walton Jim Walton is a member of LRN's Ethics & Compliance Advisory Services Team – with over 25 years of professional experience in corporate, institutional and government settings, spanning the fields of ethics and compliance; environment, health and safety; and energy management. Since 2002, Jim has been passionately dedicated to corporate ethics and compliance – designing, developing, implementing and enhancing constantly-evolving, comprehensive, best-in-class, global ethics and compliance programs. Jim has extensive experience in writing, producing and communicating codes of conduct and corporate policies; designing, managing and implementing ethics & compliance risk assessments; implementing anti-compliance and bribery initiatives; conducting third party due diligence reviews; and helping managers at all levels become better ethical leaders. Jim is a Certified Compliance and Ethics Professional.   Principled Podcast Transcription Intro: Welcome to the Principled Podcast, brought to you by LRN. The Principled Podcast brings together the collective wisdom on ethics, business and compliance, transformative stories of leadership, and inspiring workplace culture. Listen in to discover valuable strategies from our community of business leaders and workplace changemakers. Jim Walton: Over the last 20 years, codes of conduct have undergone an evolution. Originally written as textbook-sized rule books, codes now seek to be visually engaging, readable, and useful guides to employees to help them do the right thing. Codes have also shifted their organizational priorities. Rather than covering all manner of what you can and cannot do, today's codes aim to illustrate values-based principles of what you should and should not do. But these changes are no small task; How can organizations ensure they are designing and implementing their codes to deliver effective and meaningful change? Hello, and welcome to another episode of LRN's Principled Podcast. I'm your host, Jim Walton, Senior Ethics and Compliance Advisor at LRN. Today I'm joined by Carmen Jandacek, the Director of Ethics and Total Rewards at Arizona Public Service. We're going to be talking about how APS reinvented their code of conduct to better reflect their organization's culture, values, and employee experiences. Carmen has dedicated more than 26 years of her career to shaping the culture, ethics, and compliance at APS, and has real insight into how the company has evolved as a result of its new code of conduct. Carmen, thanks for joining us on the Principled Podcast. Carmen Jandacek: Thanks. I'm just delighted to be here today. Jim Walton: Wonderful. Just to start out, maybe you could tell us a little bit about yourself and how you came into the ethics and compliance field. I'm always fascinated at the journeys that we've all taken to get here. Carmen Jandacek: Absolutely, and mine was absolutely not the traditional way of coming out of college and then going into an ethics and compliance career field. I came to work for APS in 1996, and I spent the first 15 years of my career there on the human resources team. At that point in time, I was really ready for a change. I spent really primarily my time in the space of total rewards, compensation and benefits, and I wanted to look at some other areas where I could expand my career also. An opening came up in our ethics office, and I immediately fell in love with the work. In ethics, you have such an opportunity to not only reinforce and build ethical culture, but the ability to really be the voice of employees and the ethical coach for leaders. It's a really unique role that I have purview and sight to our entire organization, so I can identify trends or issues in one area of the organization and use that as a preventative opportunity and strategy to counsel and coach the rest of the organization. So from my perspective, ethics and compliance work is rich, it's never dull, and it's highly underrated. I think ethics and compliance organizations are the backstop to good governance at any organization. Jim Walton: That's great. I couldn't agree more, and I think your unique background is really a wonderful add to the ethics and compliance community. It's always fascinating to me to see kind of the multifunctional, and the variety and diversity of backgrounds of ethics and compliance professionals, and it only adds to our effectiveness. So, thanks so much for that. I wondered if you could also just set the stage a little bit by giving us a little bit of background about Arizona Public Service, for those who might not know much about your company. Carmen Jandacek: Sure. At APS, we are a subsidiary of Pinnacle West Capital Corporation. We have roughly 6,000 employees, and we serve 11 of the state's 15 counties. We're headquartered in Phoenix, but we are serving primarily the entire state of Arizona. In fact, more than 1.3 million homes and businesses are served by us, and we've made some very bold commitments. We're committed to providing a hundred percent clean, carbon-free electricity to customers by 2050, and we are well on our journey to doing so. We are 50% clean energy today. We also run Palo Verde Generating Station, the nation's largest clean energy producer that is west of Phoenix, and that's really the foundation of our future of carbon-free energy. Jim Walton: Well, that's all very exciting. I know a big part of the commitments that APS is making were instrumental in wanting to rewrite and redesign your code of conduct, and we like to talk about reinventing a code of conduct. So, what were the key drivers that led you and the company to want to undertake this project? Carmen Jandacek: Absolutely. It's been an interesting journey because I also was involved in rewriting the code that we had prior to this code rewrite. We were coming off of a code that was based on policy and procedure, that was framed in policy and procedure, and we had a couple key moments that really culminated in the work that we decided to do. First, we just went through a CEO change. In the CEO change, the CEO, Jeff Goldner, launched a significant culture change throughout the organization. So we wanted to make sure that all of what we were presenting in our code of ethical conduct embodied what that culture change was. Part of the culture change was all about being customer-centric focus, and I fully believe that in order to really deliver on the customer experience, you have to deliver on the employee experience. So, providing frictionless delivery and service, and providing information in a way that is easy for our employees to utilize. So really what we were doing is, from a company perspective, building from the customer backwards to make sure they had a great experience, and I wanted to do the same thing from the code, making our employees with basically the customer of our product kind of front and center. We also, as I just talked about, embarked on the bold new energy commitment to be a hundred percent clean by 2050, and that is really the backbone of the strong purpose that we have, and that needed to be really woven through all of the different documents and all of the different components of the code of ethical conduct. So all of that came together and culminated in us realizing that our current code was not going to help us bring those things to life, it was not going to allow us to bring and capture all of the change that was happening to us as an organization. So we knew that we couldn't just iterate what we had today, we had to completely reinvent that code to support these key initiatives and align with our cultural direction. Jim Walton: Any of us that have gone through a code rewrite, update, reinvention, we know that it can be a daunting prospect. So I'm just wondering if you might be able to walk us through the process a little bit. So, now you've decided that you wanted to update the code. How did you actually go about it? Carmen Jandacek: Daunting is pretty much an understatement, but very frankly, the LRN team made the complicated seem really easy for us. So we had to collaborate with over 30 different stakeholders and reviewers at APS, and it's never easy when you have that many editors, pulling all of those people together and capturing all of their comments to make sure that code was reflective of the important components that they had responsibility over. But all of the timing lined up. We had just deployed Microsoft Teams, and we created a Teams site, and had the reviewers put input in the one master document. And then I as the final editor either accepted or kept the comments that they had added.         Interestingly enough, and I have done this now a number of times where I've had to have really large documents with multiple stakeholders, we did something different this time. I had one of my colleagues go through and for every comment we didn't accept, we wrote a narrative as to why and sent it back to that person. I have never received as many thank-yous as I did by saying, "Wow, that's pretty awesome. Thanks for letting me know why you didn't accept that." Many times I'd never hear, and I thought, "Boy, that's something I'm keeping in the back of my mind for any future endeavors that I have, in whatever space it might be that closing that communication loop is so critical for people there." After we solidified the content component and we then moved to layout, (and the layout portion was, again, a partnership with our creative team and the LRN creative team,) our final stop on the journey after that was getting our board's approval of our content. And then we actually shared the code during our annual training deployment that we do, and now we're getting ready to do Ethics Reinforcement Week. So we are getting ready to deploy the actual leader training and conversation guide that we created as part of this, and are excited to have that reinforcement opportunity for our leaders and employees. Jim Walton: Wow. That sounds fascinating. I'm curious with the subject matter experts and the internal stakeholders, was there a difference in some people understanding why you were maybe trying to make it less policy-focused and more simple? Was there a difference across the board how different people viewed that, and did it take a while to get some people to understand that? Carmen Jandacek: Absolutely. I think it did, and I think that this is part of the evolution of just codes of ethics and compliance period across not just only the utility industry, but just period that is occurring. For many years, (and I can remember looking back at the first codes that we had, too,) it was a document that you might have needed to have a legal background to even understand. It was thick, it sat on the shelf, and it had all of the prescriptive language of the dos and the don'ts. We really wanted to make this something that people could use in the flow of work that covered of course our compliance-related things, but didn't use that as the lead and really tried to make this a more conversational, understandable document that people wouldn't really fear picking it up, thinking that it would be complicated to navigate or to get the information that I was looking for. So when you look at the utility industry period, we're very compliance-based. So, it's small steps to get us to that place, but I think really all of my team and all of the stakeholders approached it with a really strong growth mindset, and we leaned into making some of those changes to create the great product that we have today. Jim Walton: That's great. Yeah, I always say it takes a village to make a good code. So, it sounds like you pulled all the people together that you needed to. How did it come out? What are you most proud of when you look at your code? Carmen Jandacek: There are so many different things. First of all, it possibly is one of the most beautiful codes that I've ever seen, literally. The visual components of it are striking, and that's all part of pulling you in. That is all part of pulling you into the user-friendliness of the document, is its appeal when you open that up. It's easy to navigate. We've got all kinds of built-in navigation. We utilize different modalities. So we've got videos that are in there, we've got other different links that we have built into the document. It's engaging. So it's something that as we put it on our internal intranet site, it's very easy to pull up and get to your answer in literally one to two clicks versus having to scroll through a document before. So not only is the content really rich, it speaks of us. It really represents who we are as APS, our values. What we call our "APS promises" thread through the entire document. So it has just lifted all of the efforts that we are doing and pulling them together. A really good resource for our employees. Jim Walton: Well, that's really good to hear. That's kind of the dream of what we want a code of conduct to do in this day and age. So I'm really glad to hear that. Finally, just to close it out, what advice do you have for other ethics and compliance teams who are thinking about updating their codes? Carmen Jandacek: I think certainly what we look to achieve and we did is moving from a legal document to a guidebook for our employees and our leaders, and code from my perspective can be one of the most powerful tools an organization can have to throttle success in the decision-making space, and in laying out cultural expectations. When I think of it from the eye of the employee, really from the user's point of view, that's what I want them to walk away with. Our business is changing so rapidly that what we used to think was okay from a refresh perspective every five years, that seems like an eternity now. So we have to be more willing to update, accept, and reflect the new ways of working and new work expectations. COVID certainly has changed that component of it, also. And I think what really made this the incredibly rewarding kind of experience that we had was the strong partnership that we had with your team, which makes really an overwhelming effort seem very achievable. And when you bring the experience that your team brought to the table, it really allows us to deliver strongly for our employees. Jim Walton: Well, clearly this is a conversation we could be having for hours, but unfortunately we're out of time for today. Carmen, thank you so much for joining me on this episode. Carmen Jandacek: Jim, thanks so much. It's been an absolute pleasure being here today. Jim Walton: My name is Jim Walton, and I want to thank you all for listening to the Principled Podcast by LRN. Outro: We hope you enjoyed this episode. The Principled Podcast is brought to you by LRN. At LRN, our mission is to inspire principled performance in global organizations by helping them foster winning ethical cultures rooted in sustainable values. Please visit us at LRN.com to learn more. If you enjoyed this episode, subscribe to our podcast on Apple Podcasts, Stitcher, Google Podcasts, or wherever you listen, and don't forget to leave us a review.  

Meet Quentin P. Smith Jr.:Quentin P. Smith Jr. is the Chairman of the Banner Health Board of Directors and is President of Cadre Business Advisors, LLC. Quentin has also served on the boards of Store Capital, Orion Group Holdings, Arizona Public Service, Rodel, Inc., iCrossing, Arizona MultiBank, Greater Phoenix Leadership, and the Morrison Institute for Public Policy at Arizona State University. He received Bachelor's in industrial management and computer science from Purdue University and an MBA from Pepperdine University.Key Insights:Leadership is timeless. Quentin P. Smith Jr. shares his leadership experience in healthcare, and expands the conversation to his father, Quentin P. Smith, an original Tuskegee Airman. Becoming a Tuskegee Airman. Quentin reveals that his father wasn't driven by an interest in being a pilot, rather he wanted to demonstrate to white Americans that Black Americans are equally capable of flying planes. (10:55)Duty to Community Service. As chairman of Banner Health's board, Quentin sees his primary mission as community service and being a good fiduciary of a community asset. His job is to provide guidance towards the mission, and ensure that everyone has a chance to contribute. (28:07)Assume You Can Lead. Leadership comes in many forms. Don't underestimate yourself, and assume you have the capacity to lead first. (35:47)Relevant Links: Listen to recordings of Quentin P. Smith talking about his experience as a Tuskegee AirmanLearn more about the Tuskegee AirmenRead “Standing firm: ISU alumnus Quentin Smith challenged segregation and changed history.”

Kristi Walker, Change Management Consultant at Arizona Public Service, joins host Justin Lake to discuss the constant changes that frontline workers are seeing and what tools are out there to make their lives easier. With over 20 years of experience in change management, she was also the assistant executive director at the Arizona Exposition and State Fair.     Takeaways    The biggest challenge facing the deskless worker today is the transfer of information between people. Always know your audience. If you are trying to sell change, you want to know what your selling can actually help those deskless workers. Promote the “desire” piece of change. Those on the frontline should have a desire to try the new change you are promoting, and it makes it harder to accept if they don't look forward to it. Working from home was a difficult task for frontline workers. They still have to go out everyday while others don't have to, so making sure they are acknowledged and rewarded for their hard work is a key to keeping them happy. Having field workers on your change champion network is a great idea. Not only do the frontline workers feel more valued in that case, but there might be an issue they are having that upper management might not have known otherwise. Face-to-face communication is always better than electronic communication. Quote of the show:   0:43 “The biggest challenge for them right now is communications. We have such a hard time making sure that they get the information they need to be successful. We've worked with their leadership to get involved, they have these tailgate meetings before the start of every shift. You really have to get in front of them, kind of face-to-face if you can, to get the information across. So that's our main way of working with them, but we're always exploring new ways to really reach out and make sure they have what they need.” Links   LinkedIn: https://www.linkedin.com/in/kristiwalsh/ Company Website: https://www.aps.com/en/residential/home Ways to Tune In:   Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS  Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402 Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS Stitcher - https://www.stitcher.com/show/frontline-innovators Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw YouTube - https://youtu.be/RESVX4nnaCA

In this episode of AZ ROC Talk, we talk to Dennis Anthony, the Transmission and Distribution Training Manager at APS about APS's lineworker apprenticeship program and what that career path looks like. For more information about APS's lineworker pre-apprentices and apprentices programs, please visit https://www.aps.com/en/About/Careers/Apprenticeship-Programs or email preapprentice@aps.com.

Mark Brnovich promises to block the Biden administration's new federal vaccine mandate for large employers, and more than 95% of Arizona health systems' employees have met a Nov. 1 deadline to get vaccinated. Plus, state regulators reduce rates that Arizona Public Service can charge its customers, and why the Border Patrol's Yuma sector has seen an increase in migrants who aren't from Latin America. ---Host: Natasha YeeProducer: Connor WorleyContributor: Samantha Byrd, Emma VandenEinde, Connor Worley

Today's Tactical Tuesday is our Final Debate of the Great Debate Series for 2021, and features four solar industry experts - 2 who represent Distributed Generation, and 2 who represent Utility-scale "Central" Generation. The hot topic being debated: "Distributed vs Central Generation - How do we create the 100% Renewable Grid of the Future?" Barbara Lockwood of Arizona Public Service, and Emilie Wangerman of Lightsource BP square off against Barry Cinnamon of Cinnamon Energy Systems, Meredith McClintock of Aurora Solar. This debate is FULL of insights that are sure to leave you pondering which side of the debate YOU are on! Listen now, then vote for the winner at twitter.com/solarfred. Missed the first two Great Debates? Catch them here: You can search for them right in your podcast feed "Great Debate" or you can view them on the web here: http://www.mysuncast.com/debate -- There's a lot we dig into today, so sit back and enjoy When it's done, I'd love if you'd leave us a 5 ⭐ rating & review and it's never been easier: www.ratethispodcast.com/suncast And, find me on Linkedin and let me know what you thought of this episode! (http://www.linkedin.com/in/nickalus)  Remember you can always find the resources and learn more about today's guest, recommendations, book links, and more than 400 other founder stories and startup advice as well as sign up for weekly email notifications at www.mysuncast.com. Join the conversation with Nico Johnson, on Twitter, LinkedIn or email

Today's Tactical Tuesday is our Final Debate of the Great Debate Series for 2021, and features four solar industry experts - 2 who represent Distributed Generation, and 2 who represent Utility-scale "Central" Generation. The hot topic being debated: "Distributed vs Central Generation - How do we create the 100% Renewable Grid of the Future?" Barbara Lockwood of Arizona Public Service, and Emilie Wangerman of Lightsource BP square off against Barry Cinnamon of Cinnamon Energy Systems, Meredith McClintock of Aurora Solar. This debate is FULL of insights that are sure to leave you pondering which side of the debate YOU are on! Listen now, then vote for the winner at twitter.com/solarfred. Missed the first two Great Debates? Catch them here: You can search for them right in your podcast feed "Great Debate" or you can view them on the web here: http://www.mysuncast.com/debate -- There's a lot we dig into today, so sit back and enjoy When it's done, I'd love if you'd leave us a 5 ⭐ rating & review and it's never been easier: www.ratethispodcast.com/suncast And, find me on Linkedin and let me know what you thought of this episode! (http://www.linkedin.com/in/nickalus)  Remember you can always find the resources and learn more about today's guest, recommendations, book links, and more than 400 other founder stories and startup advice as well as sign up for weekly email notifications at www.mysuncast.com. Join the conversation with Nico Johnson, on Twitter, LinkedIn or email

Lots of utilities are sharing their clean energy goals for 2030, 2040 and beyond, as a continued focus on climate change and decarbonization appropriate takes center stage. But declaring vague clean energy targets decades in advance can, arguably, be the easy part of the process, the real challenge comes in living up to those promises and remaining accountable to investors, customers, and regulators to meet those goals. Setting and meeting these clean energy targets is the right thing to do, but if it was easy then we would already be there, but as today's guest knows: the proof is in the pudding. The Energy Central Power Perspectives Podcast is joined this week by Greg Bernosky, the Director of Corporate Strategy at Arizona Public Service (APS). APS made waves in early 2020 by publicly pledging to provide 100% clean, carbon-free power to its customers by 2050, with interim targets of 65% clean energy and 45% renewable energy by 2030. As one of the key voices in developing those goals, Greg knows that these weren't just pulled out of thin are, but were rigorously debated and evaluated internally before sharing with customers and stakeholders. And while he agrees the goals are ambitious, he remains confident that the utility can deliver. As he notes, some utility leaders may fear a day of reckoning if it becomes clear their clean energy goals are too ambitious, but he and his team at APS both recognize the bigger day of reckoning will come if the industry doesn't do enough to prevent to worst impacts of climate change. To that end, Greg walks host Jason Price and producer Matt Chester through the mindset of APS executives and outlines the roadmap they have for meeting these goals. Key Links Greg Bernosky's Energy Central Profile: https://energycentral.com/member/profile/greg-bernosky The APS 10-Year Strategic Plan: https://energycentral.com/c/cp/aps-10-year-strategic-plan Energy Central Post with Full Transcript and Exclusive Bonus Clip: https://energycentral.com/o/energy-central/episode-37-%E2%80%98-day-reckoning-clean-energy-targets%E2%80%99-greg-bernosky-director-arizona Link to register as a member of the Energy Central community: energycentral.com/user/register Did you know? The Energy Central Power Perspectives Podcast has been identified as one of the industry's 'Top 25 Energy Podcasts': blog.feedspot.com/energy_podcasts/

In this episode of the Embedded Insiders, Brandon and Rich wonder if residential solar power is really worth it. The question stems from Littelfuses' release of 400PV Fuse series of photovoltaic solar fuses, which can be embedded directly into roof shingles or tiles. But with so much government meddling in the solar industry, and big energy looking to protect its existing interests, is it prudent, or even worth it, to bother with the technology? Later, the last leg of our ADLINK Technology edge AI series sees Zane Tsai, Director of the company's Platform Product Center, join Rich to discuss why the massive amounts of data being collected by intelligent systems requires an entire ecosystem. Looking forward, this edge AI ecosystem will also include 5G.Finally, despite all of the downs in 2020, Xilinx was actually up. Victor Peng, the company's CEO, attributes some of this success to big wins in AI sockets. But beyond innovations in their Adaptive Compute Acceleration Platform (ACAP) portfolio, he and his team have bet big on making their technology more accessible, and it appears to be paying off. Tiera Oliver reports.Tune in for more. 

Andy Brenits is the Principal of Phoenix-based Brenits Creative, a branding, marketing, and creative strategy firm that helps growing businesses and business owners working (mostly) by themselves compete with name brands by creating a consistent way to look, communicate, and act. He's a creative professional with 25+ years of experience running creative businesses specializing in branding, marketing, and design. Before founding Brenits Creative, Andy led in-house creative teams at Fortune 500 brands such as Banana Republic, The Gap, National Football League, KPMG, and Arizona Public Service. An experienced mentor and teacher, Andy has taught undergraduate and graduate classes at Pratt Institute, Rowan University, The Art Institute of Phoenix, Sessions.edu, Columbia University, Grand Canyon University, and Maryland Institute College of Art (MICA). He earned his Master’s Degree in Design Management from Pratt Institute and has a BFA in Graphic Design from the School of Visual Arts. Website: https://brenits.com/    

Citizen activist Stacey Champion (@ChampPR) and former Attorney General  Terry Goddard (@TerryGoddardAZ) discuss Arizona Public Service, rate cases, and regulation by the Arizona Corporation Commission. Stacey Champion is a citizen who has, initially single-handedly, taken on APS for years including what she’s seen as unjustified and misleading rate increases, disconnection rules and political spending. One of her recent cases was taken up by the Attorney General; as a former Attorney General Terry Goddard has perspective on this action. In our final segment, Arizona Mirror (https://www.azmirror.com/) editor Jim Small (@JimSmall) weighs in on voter suppression legislation and Terry Goddard reacts.   The Think Tank airs from 6-7pm Saturdays and Sundays from 9-10pm on KTAR 92.3 FM. After broadcast, podcasts are available at ktar.com.   Older shows are archived at www.mikeoneil.org which can also be used to reach the host via Facebook, Twitter, or email. See omnystudio.com/listener for privacy information.

Presenting: A Matter of Degrees What happens if your electric utility starts doing things you don’t agree with? What if they start attacking solar and proposing to build more and more fossil gas plants? What if they actively resist clean energy progress? Today we’re sharing an episode of a podcast we love, called “A Matter of Degrees.” Co-hosts Dr. Leah Stokes and Dr. Katherine Wilkinson detail how Arizona Public Service became the Darth Vader of electric utilities — and how public pressure forced APS to come clean. Calls to Action  Get involved with your local public utility commission: Figure out what the heck they're doing and how you can support more climate friendly policies. We’ve said it before, and we’ll say it again! get involved with your local public utility commission, figure out what the heck they're doing and how you can support more climate friendly policies. Please check out other episodes from A Matter of Degrees: Co-hosts Dr. Katherine Wilkinson and Dr. Leah Stokes have done a bunch of interesting and compelling reporting. You can find their show on Spotify or wherever you listen to podcasts. 

The guest of this episode of Sports As A Job is Alana Meraz. She is the founder of Latinx in Sports an organization focused on creating a community for Latinx in sports. She is currently a Sponsorship and Tours Coordinator for ISL. She has event management experience with the Arizona Diamondbacks, Arizona Sun Devils Athletics, Arizona Sports and Entertainment Commission, and the Arizona Public Service. Alana also has experience doing social media with Sport Sorority and Sports As A Job. We discuss her networking tips and how she found her path in the sports industry. Follow Alana on Twitter: Here Follow Latinx In Sports on Twitter: Here LinkedIn: Here --- Support this podcast: https://anchor.fm/sportsasajob/support

In 2013, a series of attack ads blitzed television sets across Arizona. They warned of a dire threat to senior citizens. Who was the villain? Solar energy.These ads came from front groups funded by Arizona Public Service, the state’s largest utility. It was part of a years-long fight against rooftop solar that turned ugly.“I mean, for Star Wars fans, APS became the Darth Vader of electric utilities in America. I mean, I think you would be hard-pressed to find a utility that behaved as badly as APS did in the last decade,” explains former regulator Kris Mayes.But APS isn’t alone. It’s a prime example of how monopoly utilities abuse their power to influence regulatory decisions and slow clean-energy progress.What happens if your electric utility starts doing things you don’t agree with? What if they start attacking solar and proposing to build more and more fossil gas plants? What if they actively resist clean energy progress? Well, you don’t get a choice. You have to buy electricity, and you have to buy it from them. As a customer you’re funding that. In this episode, we’ll detail how it happened in Arizona -- and how public pressure forced APS’ to come clean.Featured in this episode: Ryan Randazzo, Kris Mayes, David Pomerantz. Follow our co-hosts and production team:Leah StokesKatharine WilkinsonStephen LaceyJaime KaiserA Matter of Degrees is a production of Post Script Audio. For more episodes and transcripts, visit our website.

The Value of Veterans – Arizona’s Large Population of Military Vets Provides Economic Prowess and Promise E2 Nearly 9 percent of Arizona residents served in the military. That’s a large number — and one that has an impact on our culture, workforce and future. Learn more about veteran networks and organizations in Arizona — and […] The post The Value of Veterans – Arizona’s Large Population of Military Vets Provides Economic Prowess and Promise E2 appeared first on Business RadioX ®.

Marty Shultz has been a fixture in matters of public affairs for over four decades.  A true “mover and shaker” in the Valley, he has worked with at least eight Arizona governors on issues ranging from transportation, to education, to social services.  He was a VP of Arizona Public Service for most of his career and recently retired from a second career. As a retiree, he promises he can speak freely.  And as someone who was truly on the “inside” when many of the most important issues this state has faced over the last half century, he truly has a valuable perspective on many issues. Few people in the state have been as intimately involved in as many of the most important issues Arizona has faced as has Marty Shultz. He will share his thoughts on the state of Leadership in Arizona, and on some of the issues he has been involved in shaping, notably transportation, education, human services, and water issues.  And, notably, the recent actions of his longtime former employer, Arizona Public Service. And, we introduce a new feature in the Think Tank this week, a guest commentary. This week we hear from Julie Erfle. This is truly a “don’t miss” episode of the Think Tank. See omnystudio.com/policies/listener for privacy information.

Retired Navy Rear Admiral and sports diplomat Hal Pittman.  Pittman spent more that 20 years in military communication leadership roles around the world while concurrently launching sport diplomatic missions.  Rear Admiral Pittman, serves today as the director of military and veteran engagement for Arizona Public Service.

Join the Customer Engagement Interest group as we explore residential behavioral DR techniques currently employed across various utilities. We’ll have Baltimore Gas and Electric speaking about their large scale Peak-Time Rebate program, Arizona Public Service giving us insights on their award-winning Smart Thermostat program, and discover how CPS Energy engages over 300,000 customers in Behavioral Demand Response through friendly competition.

This week we high-five these ethical heros: Chase Nyeland-Square, Prince Charles, Arizona Public Service, Snuggle Coats and Mattel! Article from: AmarebyHeidi.com References: School Closet Started by Eight-Grader to Give Clothes to Classmates in Need Prince Charles Launches Sustainability Initiative at Davos Arizona's Biggest Utility Now Wants to go Carbon-Free Snuggle Coats brings Furs back to the Animals! Mattel Unveils Toys Made From Bio-Plastics --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/tolovethelifewelive/message

This week: The largest utility in one of the West’s reddest states will go carbon-free by 2050. The power company that has poured tens of millions of dollars into electing friendly regulators and fighting renewable energy says it’s all in for zero carbon electricity — even if the exact pathway isn’t yet clear. Wasn’t APS investing heavily in keeping the Four Corners coal plant open longer? What happened? And how will this impact the way the utility starts planning its resource mix today? Then, Congressional Republicans say they’re getting serious about climate. They’ve got a new messaging bill. We’ll talk about what’s in it — or what’s not in it — and ask why they’re tackling the issue now?Plus, plug-in hybrids versus electric cars. Honda’s CEO says he thinks plug-in hybrids will dominate for a long time. What will the electric mobility transition look like? Will we jump straight to EVs, or will hybrids be a viable interim step for some automakers? Resources:Greentech Media: Arizona Public Service Carbon Free Power 2050AZ Central: APS CEO says Company Won’t Spend on Political Campaigns Politico: House Republicans Caught Between Trump and Young Voters on CCAxios: Elements of the GOP PlanInside EVs: What’s Better, A Plug-in Hybrid or a Fully ElectricExtremeTech: Did Honda’s CEO Say BEVs Make No Sense? Not ExactlyThis podcast is brought to you by Energetic Insurance. Energetic’s EneRate Credit Cover policy is an easy button for commercial solar — similar to a FICO score in residential solar. This enables savvy developers and investors to quickly finance commercial solar projects and turn around portfolio refinancings more rapidly. Find out more.This podcast is brought to you by KORE Power. KORE Power is a leading manufacturer of high-density, high-voltage energy storage solutions for utility, industrial, microgrids and mission-critical markets. Find out more.

You can reach our guest, Tim Trull at ttrull@LAVIDGE.com. You can learn more about the agency at www.LAVIDGE.com.Tim Trull oversees strategy and branding at LAVIDGE, providing guidance regarding day-to-day and long-term strategic direction. Along with directing the team, he works with all internal and external constituents to guide overall strategies and direction for clients. Trull has been with LAVIDGE for 15 years and served as managing director for the past 8 years.His expertise includes creative strategy, branding and agency management. During his career, Trull has owned and operated a strategic consultancy practice, managed small agencies, led creative teams and headed up branding and strategic planning. Notable client engagements include Arizona State University, United Rentals, Dole, Intel, Axon/TASER, Arizona Public Service, The National Basketball Association, Waymo and others.Trull holds a BA and MBA from Arizona State University, with an emphasis in International Communication from American Graduate School of International Management (Thunderbird).In This Episode:1:30 - Importance of branding3:07 - How to evaluate your brand and conduct research6:50 - Logo development process10:50 - Aligning your actions with your brand messaging and logo13:12 - Why branding is worth the investment14:33 - Brands that have been successful and those who are struggling18:12 - Trends in brandingCheck out the ASCPA's brand launch video, where we talk more about our brand promise. 

Welcome to Be a Bigger Fish, the podcast that explores the power of podcasting. We're in Season 2 of Be a Bigger FIsh, which is dedicated to exploring in-house podcasts for companies, brands and institutions. The star of this episode is Zane Ewton, a multi-talented internal communications consultant. Zane is currently working for Arizona Public Service, the state's largest electric facility. In collaboration with his colleague Michelle, they launched an in-house podcast with a view to giving a voice to the unsung heroes of APS, while helping the whole company raise the bar on business acumen. The podcast has become something the workforce of APS loves and, as Zane points out, who ever said they love your newsletters? Listen in for some amazing advice on how to get your podcast off to a great start; how to harness your individuality to create something that challenges the norms and how to make a podcast your people will love.    

The secret that everyone suspected is finally out: Utility company Arizona Public Service admitted it donated millions to dark-money political groups in the 2014 Corporation Commission election to help two elect Republican regulators, Tom Forese and Doug Little. It's controversial because the two men would help set the policies that guide APS as well as the prices that the company charges its customers.So APS was trying to influence its own regulation.  This week on The Gaggle podcast, national political reporters Yvonne Wingett Sanchez and Ron Hansen chat with utility reporter Ryan Randazzo about the subpoena that led to this disclosure from APS, as well as the FBI investigation into the utility company.

Eileen Burmeister, Communications Consultant at Arizona Public Service, joins the Social Pros Podcast to discuss empowering employees for photo storytelling in social.   Special thanks to our sponsors: Salesforce Marketing Cloud (Magic Moments: How to Create Inspired Marketing to Amaze Your Customers: candc.dl/amazecustomers) Convince & Convert (Experience This! Show: experiencethisshow.com) Yext (The Everywhere Brand: http://offers.yext.com/everywherebrand)   In This Episode 05:04 - How APS uses Community Affairs Managers to engage with micro audiences on a regional level 09:55 - How different teams can work together to effectively manage customer support 12:05 - How APS enables employees to communicate with customers 21:30 - How to balance employee and customer generated content for photo storytelling 24:02 - Why a planned out editorial calendar should leave room for spontaneity   Resources Get The Complete Guide to Social Media for B2B Marketers for free here. Find out more about SocialMedia.org here.   Visit SocialPros.com for more insights from your favorite social media marketers.

A CEO’s Virtual Mentor Episode 16 "Turnarounds, Veterans, and a Tribute to Senator John McCain" with Don Brandt, Chairman, President and Chief Executive Officer of Pinnacle West  Interview with Don Brandt, Chairman, President and Chief Executive Officer of Pinnacle West (Ticker: PNW) and the turnaround of the company’s principal subsidiary, regulated utility Arizona Public Service through regulatory processes; also hiring military veterans and reservists; and, a tribute to the late Senator John McCain.  This episode is dedicated to our military veterans and to the memory of Senator John McCain of Arizona. Welcome to Episode 16. I joined Don Brandt, Chairman, President and Chief Executive Officer of Pinnacle West, more commonly known as Arizona Public Service, under azure Phoenix skies in early March of 2018. $3.5 bln revenue Pinnacle West Capital Corp. is an energy holding company based in Phoenix, Arizona, has consolidated assets of about $17 billion, about 6,200 megawatts of generating capacity and 6,300 employees in Arizona and New Mexico. Through its principal subsidiary, Arizona Public Service, the Company provides retail electricity service to nearly 1.2 million Arizona homes and businesses.  This episode is dedicated to our military veterans and to the memory of Senator John McCain of Arizona.  Arizona Public Service has its origins within a storied past. Natural and man-made infrastructure were key to the settlement of the western US and provide the backdrop or dramatic context for wild west legend and lore. Railroads access, river crossings, mining, water resources, and power generation were antecedent admixtures to the conditions for statehood in the west. Arizona Public Service was founded five years after the infamous gunfight at OK Corral and a quarter century before Arizona became a state. The company has served Arizona for more than 125 years.  Thanks for listening.  We can’t improve without your feedback – write us through our website www.LeadershipLyceum.com and subscribe on iTunes.  See you next time. Program Guide Episode 16 Turnarounds, Veterans, and a Tribute to Senator John McCain with Don Brandt, Chairman, President and Chief Executive Officer of Pinnacle West  0:30     Introduction to Episode 16 2:12     Leading a turnaround of the utility through more effective regulatory processes 5:17     Break 1 5:33     Broader historical context for the setting of the turnaround 12:06   Break 2 12:23   Managing decisions and divestiture of non-regulated diversified assets 14:47   Hiring Military Veterans and Reservists 18:30   Break 3 18:53   Don Brandt and Tony Orlando - Tribute to Senator John McCain 26:31   The End Biographies of Guests Mr. Donald Brandt Donald Brandt is Chairman of the Board, President and Chief Executive Officer of Pinnacle West and Arizona Public Service (APS). In 2009, Brandt was elected to Pinnacle West’s board of directors and promoted to Chairman, President and CEO of Pinnacle West and Chairman and CEO of APS. Before assuming these responsibilities, Brandt held several leadership positions with the company, including APS president, executive vice president and chief financial officer. He again added the title of president of APS in 2013. Prior to joining Pinnacle West in 2002, Brandt gained 20 years of power industry experience. He served as senior vice president and chief financial officer at Ameren Corporation, a St. Louis-based energy company. Prior to Ameren, he was at Price Waterhouse & Co., where he provided accounting, audit and consulting services to Fortune 500 public companies.  A recognized industry leader, Brandt currently serves as chairman of the Nuclear Energy Institute and vice chairman of the Institute of Nuclear Power Operations. He also sits on the board of the Edison Electric Institute. Brandt is a leader in the community as well, serving on the boards of the McCain Institute, the Phoenix Art Museum and the Nature Conservancy in Arizona.  Brandt earned his Bachelor of Science degree in business administration from St. Louis University.   Mr. Tony Orlando Tony Orlando is one of America’s most endearing and enduring iconic stars.  2017 finds Tony bringing his exhilarating energy, warmth and humor to a tour of live concert shows across the nation as he celebrates over five decades as a beloved entertainer. 2016 found Tony collecting a dizzying number of top honors. These include the Casino Entertainer of the Year Award, recipient of the “Best All Around Entertainer” Las Vegas which he has won a total of four times, and previously three times in Atlantic City; Jukebox Artist of the Year Award from the Amusement and Music Owners Association of New York; The Ellis Island Medal of Honor one of the nation’s most prestigious awards; The Bob Hope Award for excellence in entertainment from the Congressional Medal of Honor Society honoring his efforts on behalf of our nation’s veterans. Tony’s tireless work on behalf of our veterans led to his being named Honorary Chairman at the 40th Anniversary at the NAM-POW’s Homecoming Celebration at the Richard M. Nixon Presidential Library in 2014. He serves on the Board of Directors for the Eisenhower Foundation as well as Honorary Chairman of Snowball Express, an organization that serves the children of our fallen military heroes. Tony also hosts the Congressional Medal of Honor dinner every year in Dallas to honor our Medal of Honor recipients. He has also served as the Master of Ceremonies at the Secretary of Defense Freedom Awards at the Pentagon.  Few entertainers have excelled in so many realms as Tony has: a top selling recording artist, songwriter, concert headliner, network television star, Motion Picture actor, Broadway performer and author. Tony was also GM and Vice President of CBS-Music Division April-Blackwood Music from 1966-1970. He represented such songwriters as James Taylor, Laura Nyro, Blood Sweat and Tears and signed and produced Barry Manilow’s first recording while working for the legendary Clive Davis. Grammy Nominee Tony Orlando has sold millions of records, including five number one hits: “Tie A Yellow Ribbon ‘Round The Ole Oak Tree,” “Knock Three Times,” “Candida,” “My Sweet Gypsy Rose” and “He Don’t Love You (Like I Love You).”  “Tie A Yellow Ribbon” was the number one Billboard Song of 1973 and became Orlando’s theme song, and grew into an American anthem of hope and homecoming, reunion and renewal. He has 2 Platinum albums, 3 Gold albums and 15 Top 40 Hits. Tony Orlando and Dawn rank among the Top 100 Billboard Magazine artists of all-time.  The enormously popular Tony Orlando and Dawn television variety show ran for four seasons, from 1973 to 1977, on CBS.  The show catapulted Tony Orlando and Dawn from popular recording artists into major stars. Tony Orlando and Dawn was the first multi-racial singing group to star in a network television series.  Tony is still one of the most popular live concerts artists, and has headlined around the world and entertained for five US Presidents.  Like a painter, Tony is an artist who steps onto a stage as if it were a blank canvas. Each show he weaves colorful emotions set to music touching the deepest part of a person’s heart. A 2016 review says it best, “The truth is: Tony Orlando is more than a singer. He has the ability to reach an audience, touch us inside, and connect with us on a higher level with his voice, style, and values.” Tony is a recipient of three American Music Awards and two People’s Choice Awards for best male entertainer. For outstanding achievements to the entertainment industry Tony was awarded a star on the Hollywood Walk of Fame.  Orlando has a wife Francine, a daughter Jenny and a son Jon.   Thomas B. Linquist Your host Thomas B. Linquist is the Founder and Managing Partner of Lyceum Leadership Consulting and Lyceum Leadership Productions. Over his 16 years in management and leadership consulting he has served a wide array of industrial clients.  This includes leadership assessment and search for chief executive officers, chief financial officers, chief operating officers and boards of directors.  He holds an MBA from the University of Chicago and over his 27-year career has served in a variety of roles: as an engineer with Shell Oil Company, a banker with ABN AMRO Bank, and as treasurer was the youngest corporate officer in the 150+ year history at Peoples Energy Company in Chicago.  He is an expert on hiring and promotion decisions and leadership development.  Over the course of his search career, he has interviewed thousands of leaders.  Please subscribe to the Leadership Lyceum in the podcast section at iTunes which will enable future content to come to you automatically. Rate us and spread the word among your fellow executives and board colleagues. Subscribe to the podcast at iTunes: https://t.co/a70rtSiQnW or SoundCloud: https://soundcloud.com/thomas-linquist Follow Leadership Lyceum on:          Our website: www.LeadershipLyceum.com          LinkedIn: https://www.linkedin.com/in/thomas-linquist-682997          Twitter: @LeaderLyceum https://twitter.com/LeaderLyceum Email us: info@LeadershipLyceum.com Please subscribe to the Leadership Lyceum at iTunes which will enable future content to come to you automatically.  Rate us and spread the word among your fellow executives and board colleagues.   Your host Thomas B. Linquist is the Founder and Managing Partner of Lyceum Leadership Consulting and Lyceum Leadership Productions. Over his 16 years in management and leadership consulting he has served a wide array of industrial clients.  This includes leadership assessment and search for chief executive officers, chief financial officers, chief operating officers and boards of directors.  He holds an MBA from the University of Chicago and over his 27-year career has served in a variety of roles: as an engineer with Shell Oil Company, a banker with ABN AMRO Bank, and as treasurer was the youngest corporate officer in the 150+ year history at Peoples Energy Company in Chicago.  He is an expert on hiring and promotion decisions and leadership development.  Over the course of his search career, he has interviewed thousands of leaders.  Please subscribe to the Leadership Lyceum in the podcast section at iTunes which will enable future content to come to you automatically. Rate us and spread the word among your fellow executives and board colleagues.   Program Disclaimer The only purpose of the podcasts is to educate, inform and entertain. The information shared is based on the collection of experiences of each of the guests interviewed and should not be considered or substituted for professional advice. Guests who speak in this podcast express their own opinions, experience and conclusions, and neither The Leadership Lyceum LLC nor any company providing financial support endorses or opposes any particular content, recommendation or methodology discussed in this podcast. This podcast Leadership Lyceum: A CEO’s Virtual Mentor has been a production of The Leadership Lyceum LLC. Copyright 2018. All rights reserved.

General Manager for Customer Service Operations in Strategy with Arizona Public Service, Hui Wu Curtis joins us and shares her shift from hospitality to energy was actually seamless in that the organization knew it was time to focus on CX. Of course many organizations across myriad industries have realized that CX must now be a focus. Hui then takes us through an example of rallying hundreds of thousands of people around CX through ensuring that everything an organization does is focused on a benefit for the employees or the customers.

Maricopa County Attorney Bill Montgomery fills in for Chris and Robert. Jessica Pacheco, Vice President of Public Policy for Arizona Public Service, on the Arizona Chamber Foundation on the growth, and favorable business climate, of Maricopa County, and the launch of Chamber Business News. The Supreme Court sides with the Colorado cake shop owner, 7-2.See omnystudio.com/listener for privacy information.

Arizona Public Service is backing a ballot initiative from state utility regulators that would significantly boost the requirements for renewable energy. Will Arizona see a special session over gun control after yet another school shooting in Texas? And Rep. Paul Gosar still rents a Prescott apartment in Arizona's 4th Congressional District, but lives primarily in Flagstaff. Follow the team on Twitter: Interim national/political reporter Yvonne Wingett Sanchez @yvonnewingett, legislative reporter Dustin Gardiner @dustingardiner, congressional reporter Ron J. Hansen @ronaldjhansen, and business reporter Ryan Randazzo @utilityreporter. This episode was edited by Hayley Sanchez @heyyhayhayley. Find more at politics.azcentral.com.

Jessica Pacheco, Vice President of Public Policy for Arizona Public Service, on left-wing billionaire Tom Steyer's attempts to change Arizona. With their illegal strike, Arizona teachers gave away the moral authority they once had.See omnystudio.com/listener for privacy information.

As promised, officials from Arizona Public Service (APS) discuss the recent power rate increase for customers and how it will affect your bill. Involving shift, staggering and saving on your electricity usage.  Lots of information. Get more details at APS Options For Customers

When investors started asking what utility companies were doing about carbon emissions, the energy sector got inspired to bring renewables online and find alternatives to pollutants like coal. And despite the Trump administration’s elimination of the Clean Power Plan, it is unlikely that coal is on its way back. The affordability and abundance of natural gas—which emits half the CO2 of coal—is bridging the gap and removing the need for coal-fired power plants. This evolving energy marketplace, fueled by business, social, and environmental concerns, could change even more radically with the introduction of blockchain technology.  Today Ross and Christophe are speaking with corporate environmental attorney and blockchain enthusiast Mike Denby of Arizona Public Service, the largest power company in Arizona. APS is a vertically-integrated utility, both generating and selling power to its customers. Mike explains how energy trading works and the unique position of the utility company as a shareholder-driven public service. They discuss how blockchain technology might be utilized in the energy sector and how the conservative business culture of the utility industry is likely to impact its interest in cryptocurrency. Mike offers his take on the future of fossil fuels in the energy marketplace, the so-called utility death spiral, and the impact of consumer opportunities in promoting renewables. Listen in for insight into how APS generates power and how renewables and natural gas are changing the landscape of utilities.   Key Takeaways   [3:16] Mike’s interest in the blockchain Sees utility companies as petri dish for potential blockchain opportunities Could be used in customer payments, data management, regulatory requirements, supply chain and energy trading   [6:42] How energy trading works Trading desks look ahead in five-minute increments Meet demand without ramping up generation Complex process, requires great deal of anticipation   [10:02] The regulation of utility companies Local public utility commission sets ground rules Shareholder-driven public service Customers get rebate/refund if power cheaper APS is monopoly, obligated to serve customers in service area   [13:38] What deregulation looks like in utility markets Separates assets from wires (no vertical integration)   [15:24] How APS generates power Diverse portfolio includes nuclear, coal, oil/gas and solar   [20:29] The APS solar innovation project  Participating homes get break on bill Aim to have renewables control grid stability Would eliminate need for spinning reserve   [22:23] Mike’s insight around fossil fuels in the energy marketplace Clean Power Plan eliminated by Trump administration  Coal plants not coming back Natural gas is bridge to future (cheap, abundant) Natural gas generates half CO2 emissions of coal Change comes with investor concern about carbon   [25:54] How renewables and natural gas are changing the utilities space Base load facilities no longer necessary Newer innovations (i.e.: turbines) come online within 10 minutes Eliminating coal-fire plants will decimate entire communities Companies must weigh business, social and environmental factors   [30:45] The likelihood of utility companies embracing crypto carbon offsets Conservative, risk-averse business culture Probably not interested in currency unless part of market that impacts them Best way to influence public utility is through PUCs   [36:09] How APS could leverage blockchain technology Remove middleman to control system, reduce expenses Validating transactions could be done instantaneously   [40:18] Mike’s take on how blockchain will change the world Will change gears, mechanisms inside world Potential backbone of energy sector   [42:21] The carbon capture projects at Kemper, Petra Nova and Decatur  Inject carbon into ground for use as EOR Not sustainable, need definitive solution   [46:27] The potential impact of consumer opportunities in renewables Many willing to pay more for clean energy Assets mirror customers demand   [49:04] Mike’s insight around the ‘utility death spiral’ Theory of rooftop solar putting utility companies out of business unlikely Rooftop solar systems still need power lines Deregulation likely to happen at some point, but power lines will remain ‘Deregulation spiral’ more plausible   Connect with Ross & Christophe   Nori Carbon A List   Resources   Arizona Public Service Presentation Arizona Public Service Electric Company “People Have Spent Over $1M Buying Virtual Cats on the Ethereum Blockchain” in TechCrunch Petra Nova Project Illinois Basin Decatur Project  

If the war of words between SolarCity and Arizona Public Service is any indication, this year will likely see an escalation in tension between the solar industry and utilities throughout the U.S. Earlier this month, it was revealed that APS was behind a letter from members of Congress to the Federal Trade Commission asking the government to investigate the sales practices of solar services companies. SolarCity hit back immediately and published a scathing blog post calling out APS for using so-called “monopoly money” to influence politics at the highest level in order to limit consumer choice. In this show, we’ll look at APS’ claims and tactics, SolarCity’s response, and ask what it means for coming clashes between solar installers and traditional power companies. Later in the podcast, we’ll look at the highlights of President Obama’s trip to India, and then discuss problems in China’s domestic solar market. This podcast is sponsored by Kaco New Energy, a leading German inverter manufacturer. The Energy Gang is produced by Greentechmedia.com. The show features weekly discussion between energy futurist Jigar Shah, energy policy expert Katherine Hamilton and Greentech Media Editor Stephen Lacey.

Are your solar panels facing the wrong way? Is your utility focusing on the wrong types of energy efficiency? These are the questions that Pecan Street Inc. has attempted to answer through its data collection from smart grid projects. The findings may surprise you. In this week’s podcast, we’ll talk with Brewster McCracken, the CEO of Pecan Street Inc, about the organization’s most compelling analysis of consumer energy use, utility efficiency programs and electric vehicle charging. Later in the show, we’ll discuss Arizona Public Service’s new plan to own rooftop solar, and look at the resurgence of property-assessed clean energy programs. This podcast is sponsored by eGauge Systems, a manufacturer of next-generation energy meters for solar generation and building demand, submetering, performance contracts, LEED projects and net zero buildings. The Energy Gang is produced by Greentechmedia.com. The show features weekly discussion between energy futurist Jigar Shah, energy policy expert Katherine Hamilton and Greentech Media Editor Stephen Lacey.

It's been four decades since Arab oil producers shut off the oil spigot to America, creating price shocks, gas lines and economic hardship. It also spawned the modern political definitions for "energy security" and "energy independence." So 40 years later, are we really better off? The Gang will look at what's changed, and talk with an energy economist from the EIA about how the availability of information on energy has improved. We'll also take a look at the implications of California's new energy storage mandate, and discuss Arizona Public Service's admission that it gave money to political groups producing anti-solar ads. The Energy Gang is produced by Greentechmedia.com. The show features weekly discussion between energy futurist Jigar Shah, energy policy expert Katherine Hamilton and Greentech Editor Stephen Lacey.