Podcasts about account managers

What a learning episode that covers ecommerce, Amazon and a B2B business all about Barrels! Jess Loseke joins the show to inform us the Midwest Barrel Company she co-founded with her husband and 2015 and all the twists and turns building a business so unique and successful! Scotty O and Hayley Brucker and the news sit back and learn the booze business! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Jessica Loseke LinkedIn:https://www.linkedin.com/in/jessloseke/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Special Pop Up Pod! One of the Industry celebs writes to Scotty O that he will be the best guest ever and he wants to talk about Amazon and TikTok Shop. So we get Josh Rawe on the program and the co-founder of Amplisell talks us through why we need to all pay more attention to what he says is just like Amazon was back in the day. The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Joshua Rawe LinkedIn:https://www.linkedin.com/in/jrawe/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Welcome back to WithSONAR! In this episode, we're diving into SONAR's latest SITREP - an LTL Analysis and exploring the datasets available within the platform to help monitor pricing trends, shipping patterns, and current LTL market conditions. This report breaks down: Current LTL market conditions and pricing trends How rising diesel costs and fuel surcharges are impacting the market The role of freight class and rate composition in pricing changes Shifts in freight class mix over the last year Performance trends across publicly traded LTL carriers How truckload leading indicators may influence the future LTL outlook

Welcome back to WithSONAR! In this episode, we're diving into SONAR's latest SITREP - an LTL Analysis and exploring the datasets available within the platform to help monitor pricing trends, shipping patterns, and current LTL market conditions. This report breaks down: Current LTL market conditions and pricing trends How rising diesel costs and fuel surcharges are impacting the market The role of freight class and rate composition in pricing changes Shifts in freight class mix over the last year Performance trends across publicly traded LTL carriers How truckload leading indicators may influence the future LTL outlook

This week it’s a special episode with Nicola and Di. We’ve heard from our listeners that sometimes you want to hear the two of them chat as girlfriends, catching up over the back fence on everything that’s been happening in their lives - so this episode is exactly that! We catch up on all the goss from our Over The Back Fence Disco and share some of our favourite memories from the night. Thank you to all of you who joined us! We also have an incredible new experience that we’re launching today - Over The Travel Fence! A chance for you to join Nicola and Di on a trip to India! We’re so excited to embark on our first trip with listeners to continue the connection, laughs and adventure in person. In this episode we go through the itinerary (as Di says, it’s ‘mind-blowing’) and what you can expect if you join us for Over The Travel Fence - you won’t want to miss this once in a lifetime experience! If you’re interested in booking and want more information about our India trip, including the itinerary, you can find that here. We hope you enjoy this girlfriend chat between Nicola and Di - we certainly had fun in the studio! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Find out more about the India trip, access the itinerary and book your place here - https://wetu.com/ItineraryOutputs/Discovery/78191347-4d64-4c52-acfd-5422d92ec90f Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

SUUNTO: DE LA CAÍDA AL TOP MUNDIAL, CÓMO CREAR UN RELOJ Y EL TRABAJO CON ATLETAS | FYE PODCAST En este episodio nos sentamos con Joaquín López, Account Manager, Field Tester y parte del equipo de desarrollo de producto de Suunto España. Pasamos de repasar la historia de una marca mítica en el outdoor a meternos de lleno en los secretos de la ingeniería y el software que dan vida a los relojes que llevas en la muñeca. ¿Cómo se crea un reloj deportivo desde cero? ¿Qué pasó realmente durante los "años oscuros" tras el lanzamiento de la línea Spartan? ¿Cómo logró Suunto transformarse hasta convertirse en la marca de relojes más buscada en Google en España durante 2025? Joaquín nos lo cuenta todo con una cercanía y honestidad brutales. Además, analizamos el mercado actual, la llegada de nuevos competidores, la gestión de atletas de élite en el trail running y nos deja caer un exclusivo bombazo sobre los lanzamientos (relojes y accesorios) que están por venir en la segunda mitad del año.

We welcome back our biggest guest and the official "Creative Strategist" of the show, the one and only Joanna Wallace. The founder of CreativeConsultingRX and has been leading creative teams for many of the biggest brands in the US. She once again teaches Summer and Scotty O so much about why the position is one of the most coveted and high demand positions in our industry? The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Joanna Wallace  LinkedIn: https://www.linkedin.com/in/joannasloamewallace/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week's episode features CPM Group Managing Partner Jeffrey Christian in conversation with host Adrian Pocobelli. Christian discusses the outlook for gold, currencies, and energy markets, explaining why he believes gold is currently in a period of consolidation and examining the roles of ETFs, central banks, and global bullion flows. He also explores the relationship between energy markets and currencies, particularly across Asia. All this and more with host Adrian Pocobelli. This week's Spotlight features David Lye, Account Manager at FM, and Horace Chow, Head of Credit, Market Risk & Insurance at Vale Base Metals. They discuss the partnership between the two companies and how FM has helped mitigate operational risks across Vale Base Metals' operations. To learn more, visit: https://www.fm.com/ “Rattlesnake Railroad”, “Big Western Sky”, “Western Adventure” and “Battle on the Western Frontier” by Brett Van Donsel (⁠www.incompetech.com⁠). Licensed under Creative Commons: By Attribution 4.0 License ⁠creativecommons.org/licenses/by/4.0⁠ Apple Podcasts:⁠ https://podcasts.apple.com/ca/podcast/the-northern-miner-podcast/id1099281201⁠ Spotify:⁠ https://open.spotify.com/show/78lyjMTRlRwZxQwz2fwQ4K⁠ YouTube:⁠ https://www.youtube.com/@NorthernMiner⁠ Soundcloud:⁠ https://soundcloud.com/northern-miner

Geschätzte Lesedauer: 8 Minuten Es gibt Vertriebsfehler, die Aufträge kosten — und einer davon ist so alltäglich, dass ihn fast jeder täglich begeht. Hunderte Male. Ohne es zu merken. Genauer gesagt: Es ist eine einzige Nachricht. Sie killt mehr Deals als jeder Preiseinwand. Mehr als jeder Wettbewerber. Mehr als jede verpatzte Kaltakquise. Und zwar alle zusammen. Ich spreche konkret vom Autoresponder. Der klassischen „Bin dann mal weg"-Mail. Vielleicht denkst du jetzt: „Christopher, das ist doch Standard. Jeder hat eine Abwesenheitsnotiz." Genau das ist aber das Problem. Weil sie Standard ist, denkt niemand darüber nach. Was sie eigentlich kommuniziert. Und vor allem: was sie kostet. Eine Geschichte, die sich so zugetragen hat Um Ostern herum hat mich ein Kunde um Hilfe gebeten. Es ging um die Auswahl eines CRM-Systems. Wer sowas schon mal gemacht hat, weiß: Das ist nervenaufreibend. Und verdammt wichtig. Schließlich ist das CRM das digitale Rückgrat deines gesamten Vertriebs. Wir hatten zwei Anbieter in der engeren Auswahl. Zwei starke Lösungen. Zwei motivierte Sales-Teams. Vor Ostern liefen die Drähte heiß. Denn es ging auf eine Entscheidung zu. Die Nerven waren blank. Kurz vor dem Finale schickte der Projektleiter noch eine letzte Frage. Gleiche Mail. Gleiche Uhrzeit. An beide Anbieter. Bei Anbieter A kam zurück: ein Autoresponder. „Ich bin bis zum 30. im Urlaub. In dringenden Fällen wenden Sie sich an meinen Kollegen XY." Der Projektleiter war fassungslos. Der Vertriebler war einfach weg. Ohne Vorankündigung. Ohne Übergabe. Er schrieb den Vertriebsleiter an. Auch von dem: Autoresponder. „Bin ebenfalls nicht erreichbar. Meine Assistentin hilft weiter." In diesem Moment klingelte sein Handy. Mitten in die Wut hinein. Anbieter B. Jemand sagte: „Herr Mayer hier. Mein Kollege ist heute leider nicht da — aber ich habe Ihre Nachricht gesehen und bin direkt ins System. Ihre Antwort habe ich vorbereitet. Wollen wir kurz sprechen?" Die Entscheidung war damit gefallen. Nicht wegen des Preises. Nicht wegen der Features. Sondern weil einer einfach da war. Der andere nicht. Ein Autoresponder hat diesen Deal gekillt. Und das in weniger als fünf Sekunden. Daran siehst du also: Es geht nicht um große Strategie — sondern um solche kleinen, alltäglichen Vertriebsfehler die Aufträge kosten. Was dein Kunde wirklich will — und was ihn zum Abbruch bringt McKinsey hat Ende 2025 über 3.600 B2B-Einkäufer befragt. Das Ergebnis ist brutal ehrlich. Die wichtigsten Gründe, warum Einkäufer einen Lieferanten verlassen: 52 %: Verschiedene Teams geben widersprüchliche Informationen zu Preis, Verfügbarkeit oder Lieferzeit. 52 %: Ich kann die Person mit dem richtigen Wissen nicht erreichen. 51 %: Der Lieferant kann nicht kanalübergreifend kommunizieren. 50 %: Keine auf mein Geschäft zugeschnittene Vertriebserfahrung. Merkst du was? Keiner dieser Gründe hat mit Preis oder Produkt zu tun. Es geht ausschließlich um Erreichbarkeit und Reibungslosigkeit. Das nennt man Customer Effort. Der Kunde will nämlich gar nicht „begeistert" werden. Er will einfach keine Steine im Weg. Die Harvard Business Review hat das schon 2010 gezeigt. Nicht Begeisterung treibt Loyalität. Sondern wie einfach der Kunde sein Problem lösen kann. Deshalb bestätigt Gartner das auch: Kunden mit nur einer schwierigen Interaktion haben eine viermal niedrigere Loyalität. Schlimmer noch: 81 Prozent verbreiten danach negative Mundpropaganda. Ein Autoresponder ist die Definition einer schwierigen Interaktion. Vertriebsfehler die Aufträge kosten: Die drei Szenarien, in denen dein Autoresponder zuschlägt 1. Der Neukunde Stell dir vor: Jemand wurde dir empfohlen. „Sprich mal mit dem Account Manager da. Der ist super." Der Interessent schreibt dir eine Mail. Vielleicht der wichtigste Neukunde des Jahres. Und was kommt zurück? „Bin im Urlaub. Melden Sie sich bei..." Glaubst du wirklich, der ruft jetzt einen fremden Kollegen an? Und erklärt dem alles nochmal von vorne? Vergiss es. Der hat nämlich nicht nur dich angeschrieben. Sondern zwei, drei andere auch. Außerdem zeigt die Studie von Drift: Wer zuerst antwortet, hat eine über 50 Prozent höhere Chance auf den Auftrag. Völlig unabhängig von Preis und Leistung. Dein Autoresponder hat dir diesen Vorsprung genommen. Und zwar endgültig. 2. Der Kunde im Angebotsprozess Noch schmerzhafter. Du hast Wochen investiert. Präsentationen gehalten. Referenzen geschickt. Der Kunde ist heiß. Er will abschließen. Und hat noch eine letzte Frage. Du bist im Urlaub. Dein Autoresponder sagt: „Kümmer dich selbst." Zwei Wochen später fragst du dich: „Was ist eigentlich aus dem Angebot geworden? Der Kunde meldet sich einfach nicht mehr." Doch. Hat er. Du hast nur nicht geantwortet. 3. Der treue Bestandskunde Der, der seit Jahren bei dir kauft. Der ein Problem hat und schnell Hilfe braucht. Dein Autoresponder signalisiert ihm: „Meine Freizeit ist wichtiger als dein Problem." Dazu fällt mir Anthony Iannarino ein. Einer der klügsten Sales-Köpfe der USA. Er bringt es auf den Punkt: „Abwesenheit lässt die Zuneigung nicht wachsen. Sie lässt sie abwandern. Mehr Kunden gehen durch Vernachlässigung verloren als durch jede andere Ursache." Vernachlässigung. Genau das tut dein Autoresponder. „Aber ich habe doch ein Recht auf Urlaub!" Ja, hast du. Absolut. Darum geht es aber gar nicht. Es geht nämlich um den Unterschied zwischen Person und Firma. Dein Kunde will etwas von deinem Unternehmen. Und dein Unternehmen muss dafür sorgen, dass seine Customer Experience einfach und schnell ist. Völlig egal, ob du gerade am Strand liegst. Sam Walton, der Gründer von Walmart, hat es einmal so gesagt: „Es gibt nur einen Chef — den Kunden. Und der kann jeden im Unternehmen feuern. Vom Vorstand abwärts. Einfach indem er sein Geld woanders ausgibt." Der Kunde muss sich nicht um deine interne Organisation kümmern. Er muss nicht warten. Und vor allem: Er muss nicht dreimal nachfragen. Im Gegenteil: Seine Aufgabe endet, sobald er auf „Senden" klickt. Ab da ist es deine Bringschuld. Punkt. So machst du es besser: Drei Stufen der Vertriebs-Erreichbarkeit Stufe 1: Proaktiv kommunizieren (kostet nichts) Wenn du länger als zwei, drei Tage weg bist: Informiere deine wichtigsten Kunden. Und zwar vor deiner Abreise. Nicht durch einen Autoresponder — sondern proaktiv. „Hallo Herr Kunde, ich bin von Donnerstag bis Dienstag auf einer Familienfeier. Kein Problem — mein Kollege Peter Mayer übernimmt. Er ist komplett eingearbeitet und kann jede Frage sofort beantworten. Sie erreichen ihn unter [Durchwahl/Mail]." Am besten stellst du den Kollegen vorher schon vor. In einem gemeinsamen Call oder per Mail. Dann kennt der Kunde ihn nämlich. Und fühlt sich nicht abgeschoben. Stufe 2: Echte Übergabe mit Substanz (braucht Struktur) Telefon umstellen. E-Mail-Zugriff für die Vertretung. Und vor allem: Das CRM so pflegen, dass jeder Kollege innerhalb von 30 Sekunden versteht, was Phase ist. Wenn ein Kunde anruft und du nicht da bist, sollte nicht der Praktikant rangehen. Der dann sagt: „Äh, der Herr Müller ist nicht da. Keine Ahnung, worum es geht. Soll er zurückrufen?" Besser so: „Herr Mayer hier, Kollege von Herrn Müller. Ich sehe gerade im System: Es geht um den Projektabschluss Phase 2. Angebot vom 12. Juni. Hier ist Ihre Antwort. Wollen wir's kurz besprechen?" Das ist 2026 übrigens kein Hexenwerk mehr. CRM-Systeme. Cloud-Telefonanlagen. Shared Inboxes. Das kostet nämlich nur ein paar Euro im Monat. Und spart dir hunderttausende an verlorenen Deals. Stufe 3: Hyperpersonalisierung (der echte Wettbewerbsvorteil) Die Top-Performer im B2B-Vertrieb gehen noch weiter. McKinsey zeigt nämlich: Diese Unternehmen wachsen 15 Prozent schneller als der Durchschnitt. Die anderen schaffen nur 7 Prozent. Was heißt das konkret? Ein Dealroom für jeden Kunden. Eine gemeinsame Projektseite. Alle Ansprechpartner sichtbar — inklusive Verfügbarkeitsstatus. Alle Dokumente und der aktuelle Stand an einem Ort. Der Kunde sieht sofort: Wer ist da? Wen spreche ich an? Und für Routinefragen findet er die Antwort vielleicht sogar direkt auf der Seite. Ohne überhaupt jemanden zu kontaktieren. Das ist längst keine Science-Fiction mehr. Es gibt Standardsoftware, die das abbildet. Und Kunden lieben es. Denn sie bekommen damit endlich, was sie wirklich wollen: Kontrolle und Geschwindigkeit. Quick Takeaways Dein Autoresponder tötet Deals. Jeden Tag. Auch wenn du es nicht mitbekommst. Der Kunde will keine Begeisterung — er will keine Hindernisse. Customer Effort ist der Loyalitätstreiber Nr. 1. Jeder Kundenkontakt ist ein „Moment der Wahrheit" (Jan Carlzon). Ein Autoresponder ist immer ein negativer Moment. 50 % der Einkäufer verlassen einen Lieferanten, weil sie die richtige Person nicht erreichen (McKinsey 2025). Proaktive Abwesenheits-Kommunikation kostet dich 2 Minuten. Einen verlorenen Kunden reinzuholen kostet dich dagegen Wochen. Eine echte Urlaubsvertretung braucht CRM-Zugriff und Telefonumstellung. Nicht „ruf doch mal den Soundso an". Dealrooms und Hyperpersonalisierung sind keine Spielerei — sie bringen 15 % mehr Wachstum als der Durchschnitt. FAQ: Häufige Fragen zum Autoresponder Warum ist ein Autoresponder schädlich für den Vertrieb? Er signalisiert: „Meine Abwesenheit ist wichtiger als dein Anliegen." Der Kunde soll einen fremden Kollegen anrufen und alles nochmal erklären. Die meisten tun das nicht. Sie gehen zum Wettbewerber. Schnelle Reaktion ist der wichtigste Conversion-Faktor — ein Autoresponder macht das unmöglich. Was ist die beste Alternative zur klassischen Abwesenheitsnotiz? Die proaktive Kommunikation vor der Abwesenheit. Informiere aktive Kunden und Interessenten, bevor du gehst. Stelle außerdem eine echte Vertretung vor — jemanden, der das CRM kennt und sofort antworten kann. Ideal ist ein Dealroom. Oder eine Projektseite. Dort sehen Kunden, wer verfügbar ist. Und finden direkt Antworten. Wie richte ich eine professionelle Urlaubsvertretung im Vertrieb ein? Erstens: CRM und E-Mail-Zugriff für die Vertretung sicherstellen. Zweitens: Telefon auf den Kollegen umstellen. Drittens: Die Vertretung proaktiv beim Kunden vorstellen — am besten noch vor der Abreise. Außerdem alle offenen Vorgänge dokumentieren. Mit Status und nächsten Schritten. So kann der Vertreter selbstständig antworten. Was kostet ein verlorener Kunde durch schlechte Erreichbarkeit? McKinsey beziffert die Wahrscheinlichkeit eines Lieferantenwechsels bei schlechter Erreichbarkeit auf über 50 Prozent. Dazu kommt nämlich: Negative Kundenerfahrungen führen zu viermal niedrigerer Loyalität. Und 81 Prozent verbreiten danach negative Mundpropaganda. Ein verpasster Anruf kostet also nicht nur den aktuellen Deal. Sondern auch zukünftige — durch Reputationsverlust. Kann ich im Urlaub komplett abschalten, ohne Kunden zu verlieren? Ja — mit dem richtigen System. Der Schlüssel: Das Unternehmen bleibt erreichbar, nicht die Person. Dafür brauchst du drei Dinge. Erstens: einen gut eingearbeiteten Vertreter. Zweitens: ein CRM mit vollständiger Dokumentation. Drittens: eine gemeinsame Projektseite als Dealroom. So bekommen Kunden jederzeit Antworten — während du völlig offline bist. Entscheidend ist die Vorbereitung. Wer im CRM nur Stichworte hinterlässt, kann keine saubere Übergabe erwarten. Anleitung: Bessere Erreichbarkeit in 6 Schritten So verhinderst du ab sofort, dass deine Abwesenheit Kunden kostet. CRM-Check: Sind alle offenen Vorgänge aktuell dokumentiert? Kann ein Kollege innerhalb von 30 Sekunden verstehen, was Phase ist? Wenn nicht: nacharbeiten. Telefonanlage prüfen: Rufumleitung auf Vertretung einrichten. Keine Weiterleitung ins Leere. Idealerweise mit Rufnummernerkennung, die sofort den Kundendatensatz öffnet. Proaktiv informieren: Drei Tage vor Abwesenheit alle aktiven Kontakte per Mail anschreiben. Vertretung namentlich vorstellen. Erreichbarkeit nennen. Übergabestatus bestätigen. Außerdem: ruhig auch anrufen, nicht nur mailen. Vertretung briefen: 30-Minuten-Call mit dem Kollegen. Durchgehen: Welche Deals sind heiß? Welche Kunden brauchen besondere Aufmerksamkeit? Wo liegen die Antworten? Eigene Abwesenheitsnotiz optimieren: Falls du doch eine brauchst: Kein „ich bin nicht da". Sondern konkrete Vertretung mit Namen und Durchwahl. Mit dem Hinweis, dass die Vertretung bereits informiert ist. Rückkehr-Check: Nach dem Urlaub prüfen: Welche Kunden haben sich gemeldet? Wurden alle Anfragen beantwortet? Was kannst du beim nächsten Mal noch besser machen? Schließlich geht es um kontinuierliche Verbesserung.

What a breath of fresh air as Summer brings her friend Mac Smith on to talk through real digital consumer experience, how to listen to the consumer on your sight! Scott and Summer learn from Mac all about what matters, which tools to use to track your consumer and how to make your sight exactly what the customer really wants!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Mac Smith  LinkedIn: https://www.linkedin.com/in/mac-smith-496aa311/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.

Our guest on Episode #79 of the TGG Podcast is Joe Newton. Joe was part of Thomas Frank's inner circle at both Brentford and Tottenham and is a new breed of analyst. After starting as a youth player at Tranmere and Wrexham, he got a degree and Masters in performance analysis and secured a job at the New Saints in Wales.  His big break came when he was appointed first-team analyst at Brentford, where he forged a close relationship with Frank and helped the club gain promotion to the Premier League. After that came a brief and turbulent spell at Tottenham, which ended in the sack in February 2026.  Joe told us about his progression in the game, about what makes Brentford special, why things went wrong at Tottenham and about his special relationship with Frank. In this episode we also have an interview with Adam Ridgewell, who worked for Southampton for five years before becoming Account Manager with Genius Sports. Adam told us how clubs like Brentford are using Genius Sports' tracking data and Performance Studio to gain an edge in the game.

This week Nicola and Di chat with the fabulous Diane Gilman. Diane is known as the ‘Jean Queen’ and has spent decades proving that age is just a number. From building a fashion empire and revolutionising denim for women, surviving breast cancer and becoming one of the leading voices in the pro-aging movement, Diane keeps reinventing herself at every chapter. Now in her 80s, Diane is showing us how to stay vibrant, visible and unapologetically ourselves. In this episode we hear about Diane’s early life, the way she visualised the life she wanted at the age of 8, dreaming of being a fashion designer in New York, and then how she made it happen! Diane tells us the incredible story of how she found herself designing jeans for some of the most legendary musicians including Janice Joplin, Jimi Hendrix, Jim Morrison, Cher and Rod Stewart, to name a few. We also hear how she got her start on the Home Shopping Network and the way that skyrocketed her career. Always one to believe in herself and back herself, Diane’s story really shows the power of having a positive attitude and putting yourself forward for opportunities. Diane opens up about her cancer diagnosis and the way her treatment transformed her life. You’ll want to hear the amazing story of Sheila and how she changed Diane’s outlook on life forever! We also talk to Diane about her thoughts on aging, why she’s loving it, and how she’s living her best life in her 80s and has no plans of slowing down or going out quietly. Diane is full of so much wisdom and great tips for getting the most out of life. Her energy and enthusiasm is infectious and we were so inspired speaking with her. We hope you have as much fun listening to this as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Diane on IG here - https://www.instagram.com/thedianegilman/ Listen to Diane’s podcast Too Young To Be Old here - https://podcasts.apple.com/us/podcast/too-young-to-be-old-with-diane-gilman-the-queen-of-jeans/id1691401600 Watch Diane’s YouTube channel here - https://www.youtube.com/@thedianegilman Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Over 9,000 Australian jobs have gone to AI this year and we're now second in the world for tech displacement. Nick reckons you don't need to be a tech expert to stay relevant. Your existing skills transfer to roles AI can't replace, you just need to know which ones and where. He's put together a 6-step playbook that walks you through assessing your own exposure, identifying what transfers, and making a move before your employer makes one for you. On this episode, we discuss: (00:00) Intro (00:19) AI Is Here and Jobs Are Changing in Australia (05:18) WiseTech, Telstra, Atlassian and 9,238 AI Job Losses (06:16) 1.3 Million Australians Changing Roles by 2030 (07:48) Why a Telemarketer Could Become an Account Manager (11:02) Which Jobs AI Can and Can't Do: 0.3% to 80% (13:06) How an Accounting Firm Is Rolling Out AI to Its Team (15:24) $10 Million Revenue with 30 Staff Instead of 50 (16:26) Why AI-Forward Companies Create More Opportunity (18:48) Capacity Is Why Clients Leave Their Accountant (21:01) Nick's 6-Step Playbook for Protecting Your Career (24:18) Don't Wait for Your Employer to Act (25:28) The Flywheel Effect When Teams Share AI Wins Check out the free resources from Inovayt here. Send us an email: hello@thenumbersgamepodcast.com.au The Numbers Game is brought to you by Future Advisory & Inovayt. Hosts:Nick ReillyJason Robinson This podcast is produced by VIDPOD. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

One of the greatest parts of going to events and recording is the people you meet. Scotty O sits down with Malkiva Jaggi, Vice President of Partnership and Platforms for One Tree Brands. You will learn so much about the inside story of how brands can be successful on TikTok. One Tree will take care of managed services and fulfillment. They are true brand advocates and are doing amazing things for brands!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Malvika Jaggi  LinkedIn: https://www.linkedin.com/in/malvikajaggi/ Website: https://onetreebrands.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

What a pleasure to learn from one of the best in our industry! Gregor Murray joined Scotty O at the Salsify Digital Shelf Summit in Atlanta in May. What an eye opening conversation from the Chief "So What" Officer for Digital Commerce Global! We talked through his presentation at DSS and of the BENCHMARK system that they have created and how the big US companies are doing? The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Gregor Murray  LinkedIn: https://www.linkedin.com/in/gregormurray/ Website: https://www.dcg.ai/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

In this episode of the Willpower Podcast, recorded live at the Growth Code Conference, Will sits down with Sarah Bootcheck, Account Manager and Speech Language Pathologist at Raintree, to talk about one of the most important shifts happening in rehab right now: artificial intelligence transforming the way therapy practices operate from the inside out.Sarah brings a rare perspective to this conversation. She is both a clinician who has worked in the trenches of pediatric speech therapy and a technology professional who now helps practice owners understand and leverage the tools that can change the trajectory of their business. That combination makes her one of the most credible voices in this space.Together, Will and Sarah break down exactly how Raintree, one of the most experienced EMR platforms in the therapy space, made a bold decision to evolve or risk becoming irrelevant. After hearing directly from their largest clients that change was non-negotiable, Raintree acquired Yumi, an AI company that had already developed one of the first AI scribes built specifically for physical therapists. That acquisition became the foundation for ten new products and enhancements rolled out across 2025.In this episode you will learn:ScribeIQ and AI documentation in rehabNoteIQ clinical insights and patient progress trackingSchedulerIQ and the future of front office automationAI versus AI in medical billing and RCMWhy therapists are the most underprotected professionals in healthcareHow virtual assistants and AI work together to protect revenueThe 29% effective revenue loss hitting every outpatient practiceSubscribe to the Willpower Podcast for weekly conversations with OT, PT, and SLP owners sharing what is working right now.Connect with Sarah Bootcheck on LinkedInLearn more about Raintree EMR at https://www.raintreeinc.com/ Learn more about Virtual Rockstar at virtualrockstar.comSend us Fan MailVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy. 

Welcome back to WithSONAR! In this episode, we're walking through the latest enhancements to Key Market Insights—making it easier than ever to monitor the markets and modes that matter most to your business. Inside the dashboard, you can: Filter by Van or Reefer and search for specific freight markets Save your most-used markets for quick access Monitor tender rejections and spot market conditions in real time Track whether markets are tightening or loosening with directional insights from WRI Use the new AI Analysis feature for summaries of market shifts, demand drivers, and actionable strategies tailored to your business These enhancements help teams better understand not just what is happening in the market—but why it's happening and what actions to take next.

Welcome back to WithSONAR! In this episode, we're walking through the latest enhancements to Key Market Insights—making it easier than ever to monitor the markets and modes that matter most to your business. Inside the dashboard, you can: Filter by Van or Reefer and search for specific freight markets Save your most-used markets for quick access Monitor tender rejections and spot market conditions in real time Track whether markets are tightening or loosening with directional insights from WRI Use the new AI Analysis feature for summaries of market shifts, demand drivers, and actionable strategies tailored to your business These enhancements help teams better understand not just what is happening in the market—but why it's happening and what actions to take next.

Curious about becoming a Client Account Manager but unsure what the day actually feels like? In this episode, we walk you through a real, unfiltered day in the life of a CAM in 2026: no glamour, no sugar-coating, just the honest rhythm of the role so you can decide if it's the right fit for you.We go hour by hour: morning inbox triage, client meetings, the control-tower afternoon of context-switching and unblocking your team, and the end-of-day rituals that keep great CAMs looking calm. Plus the honest stuff: what happens when projects go sideways, the emotional labor no one mentions, and the traits that mean you'll thrive (or burn out) in this role.Whether you're job hunting, pivoting careers, or just agency-curious, this is your behind-the-scenes look at what being a CAM actually feels like in the age of AI and hybrid work.If you need help with Client Account Management, go to www.dotandcompany.co

This week Nicola and Di chat with the legendary Steven Bradbury. All of our Australian listeners, and many of our international listeners as well, will remember the epic moment in 2002 when Steven became the first Australian ever to win a Gold medal at the Winter Olympics. It was such a memorable race as Steven came from behind to win the final, and in doing so, created the term ‘Doing a Bradbury’, which was added to the Macquarie Dictionary in 2014. However, there’s so much more to Steven’s story than that one moment, and we were so grateful to be able to hear more about his journey of strength, passion and resilience. In this episode, we chat to Steven about his speed skating career and some of the most heart-stopping moments, including 2 specific crashes where he almost lost his life. It’s incredible to hear Steven talk about the incident in Montreal where he lost ¾ of his blood in 1 minute, and his next significant injury, 18 months out from his final Olympics, when he broke his neck in training. The sheer determination and resilience that Steven showed to keep going and pursue Gold is incredibly inspiring. We also walk through that famous final and unbelievable moment with Steven. What was happening in the lead-up to the race, the strategy that he and his coach decided on, and what it felt like to watch everyone fall over in front of him, win Gold, but have the entire crowd booing because the local favourite had gone down in the fall. We chat about Steven’s new career as a motivational speaker and entrepreneur, the incredible work ethic he has, the way he’s fuelled by adrenaline and the brewery he started, with the best name ever, Last Man Standing. Steven has some great tips on finding your passion, working really hard at it, and not giving up too early. We really loved having Steven in the studio with us, hearing his story and sharing some laughs. We’re not the only ones who think his story is incredible, it turns out a film is going to be made about his life, which we also chat about in this episode. We hope you love it as much as we did. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Steven on IG here - https://www.instagram.com/stevenbradburyofficial/ Find out more about Steven’s work and buy his book here - https://stevenbradbury.com.au/ Find out more about Steven’s brewery Last Man Standing here - https://lmsbrewing.com.au/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Summer, Hayley and Scotty O have been Amazon experts for decades. All 3 hosts have been working with brands since the first ever Amazon Prime Day in 2015. Join the experts for the biggest keys to selling on Amazon or to Amazon for Amazon Prime Day June 23-26. Big time Juicy Nuggets from these experienced pros no matter where you are in the Amazon journey, this is a time honored tradition on AOB! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week Nicola and Di chat with the incredible Marisa Peer. Marisa is a world-renowned therapist, best-selling author, award-winning speaker and the creator of Rapid Transformational Therapy. After working with Hollywood celebrities, CEOs, royalty and sports stars for decades, Rapid Transformational Therapy was Marisa’s way of having a global impact and making her techniques available to everyone. Marisa’s message is simple, she teaches us how to retrain the mind and rewrite our stories to truly change our lives. In this episode Marisa gives us so many incredible tools to help us shift our mindset and fully live into our potential. She tells us the 3 key things that you need to be able to do really well if you want to thrive in any area of your life, and goes through different examples of how you can apply these things every day. We talk about the power of language and the importance of the words you use and Marisa goes through specific examples of words that you need to stop saying because they are confusing your brain and keeping you stuck. We discuss Marisa’s new book, Your Mind, Your Rules and she goes through so many great examples of the rules that your brain is following and how you can work with these rules to make your brain your greatest friend and ally, working with you to create the life you want. This is such a motivating and inspiring episode with so many practical tools that can really help you make positive changes in your life. We were absolutely thrilled to be able to spend some time with Marisa and hear her simple, yet powerful reminders for living a phenomenal life. We hope you love it as much as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Marisa on IG here - https://www.instagram.com/marisapeertherapy/ Buy Marisa’s new book here - https://marisapeer.com/ Get Marisa’s free audio downloads here - https://marisapeer.com/free-gifts/ Find out more about Marisa’s courses here - https://shop.marisapeer.com/ Listen to Marisa’s podcast here - https://podcasts.apple.com/gb/podcast/master-your-mind-with-marisa/id1548923376 Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Another all star group sits down with Scotty O at the Salsify Digital Shelf Summit in Atlanta. Julie Spear and Matt Rosenfeld with Acadia are joined by Adam Janecka Director of Ecommerce for Trilliant Food and Nutrition. We talk about retail media, PDP and much more on how Nurri and other brands have seen powerful growth in a very competitive category. The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Julie Spear   LinkedIn: https://www.linkedin.com/in/julie-spear-a90b948/ Acadia - https://acadia.io/   Guest: Matt Rosenfeld  LinkedIn: https://www.linkedin.com/in/matt-rosenfeld-b3ab56123/ Acadia - https://acadia.io/   Guest: Adam Janecka  LinkedIn: https://www.linkedin.com/in/adam-janecka-7065401/?skipRedirect=true QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

In this Episode, Fred and John welcome special guest Elena Casal, Chief Client Officer for the Clearing House. The Clearing House is one of the US's largest payment networks. In this episode, we cover:- Embracing sales as an account manager- 'Selling' vs. adding value- Account plans- Building relationships- Asking for the sale

This week Nicola and Di chat with the fun and uplifting duo Lise and Sarah. Nicola and Di met Lise & Sarah last December in the line waiting to meet Oprah, and they knew they had to get them on the podcast. Lise & Sarah, often known as ‘Those 2 Girls’ from their radio days, have now become successful podcasters, authors, speakers, and the creators of Disco Club. They’ve backed themselves, made big shifts and built something really special together. They’re also mums, juggling family life, careers, and navigating their forties with all of the change, chaos and reinvention that comes with it. We couldn’t wait to chat to them about it all. In this episode we hear the story of how Lise and Sarah first met, found themselves talking for 5hrs and haven’t stopped chatting since! We talk about their incredible friendship and chemistry, which led to them getting tapped on the shoulder to host a national breakfast radio show, and how they juggled that career with raising their children. They also share about the leap they made to leave radio and start their own podcast, the difficult times that followed, as well as the hard work, belief, manifesting, intention-setting and perseverance that brought them to where they are today. It’s such an inspiring story! We chat to the girls about life over the decades - we get to hear what being in their forties means to them and Di and Nicola share what life has been like in their sixties - newsflash, it keeps getting better! This episode is a really great chat amongst girlfriends. It’s full of laughs, stories and sharing life truths with each other. We absolutely loved this conversation with Lise and Sarah and we hope you enjoy it as much as we did. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. We'd love you to join us for our Backfence Disco on Friday, May 29th at Positive Energy in Sydney. It's going to be such a fun night and we can't wait to dance the night away with you in person! Buy your tickets here: https://events.humanitix.com/over-the-back-fence-disco Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Lise and Sarah on IG here - https://www.instagram.com/liseandsarah/ Listen to Lise and Sarah’s podcast here - https://podcasts.apple.com/au/podcast/lise-and-sarah/id1533920893 Find out more about Lise and Sarah’s Disco Club here - https://www.discoclub.com.au/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Today's guest is one of the smartest minds around organizational AI, automation and where we will see the biggest impacts at many of the largest companies in the world. Lisa Copland has spent years understanding technology, work flows, process and how to utilize innovation to make the people work smarter and produce better outcomes. Summer Jubelier and Scotty O learn a ton and some new words. Lisa brings the game to the program and once again it is a great episode!   The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Lisa Copland  LinkedIn:https://www.linkedin.com/in/lisamcopland/ RapidCanvas AI: https://www.rapidcanvas.ai/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Menopause is having a moment! After generations of misunderstanding, myths and mockery, menopause and perimenopause is starting to get the attention and support it deserves. And no wonder: in the United States, about 6,000 women enter menopause each day, according to scientific data. In this episode of NextAge Season 2, we're joining the conversation. You'll hear from some of familiar on-air hosts here at Nashville Public Radio about their experiences and medical experts who specialize in menopause healthcare.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.This episode was hosted and produced by LaTonya Turner.Guests: Nina Cardona, Morning Edition Host, WPLN/Nashville Public Radio Jude Mason, Mid-day Host, WNXP Radio Leigh Mayo, Account Manager, WPLN/Nashville Public Radio Megan Jones, Digital Editor, WPLN/Nashville Public Radio Dr. William Lee, Associate Professor Obstetrics and Gynecology, Vanderbilt Medical Center; certified menopause practitioner  Anne-Ward Eshelman - Nurse Practitioner at HaneyGYN

On this episode of the podcast, I'm joined by Ian Cartwright, a New Zealand-based sales coach, speaker, and author. Ian is known for his clear, actionable approach and his passion for empowering B2B sales professionals and SME owners with practical tools and engaging workshops. Ian gets straight to the point and shares the biggest mistakes salespeople make when moving into account management, as well as why stakeholder mapping is absolutely essential. We also talk about how to align strategies with customer objectives and the importance of building strong, value-driven relationships. He also tells a real-world story of turning around and growing a fractured strategic account. This episode is packed with actionable insights to help you elevate your key account management game and build even better customer partnerships.   Outline of This Episode [00:00] Shifting from selling to strategic account management [03:41] Building key account relationships [08:18] Building a strong key account plan [12:55] Maintaining key customer relationships [16:16] Key account management challenges [18:03] Navigating customer relationships Key Accounts are More Than Just Big Customers A common pitfall in sales organizations is conflating "big" customers with "strategic" or "key" accounts. As Ian says, many companies assume their largest customers automatically qualify as key accounts. However, true strategic accounts represent high revenue AND offer pathways to greater opportunity—such as access to new sectors, product development partnerships, and strong cultural fit. Working with a strategic account should be mutually enjoyable and aligned with the business's core values and long-term objectives. Size alone doesn't make a customer "key"—the relationship's potential for synergy and evolution does.   The Account Manager's Evolving Role Transitioning from frontline selling to account management requires a fundamental mindset shift. Sticking with purely transactional tactics is risky. Successful account managers act as connectors and orchestrators, mapping organizational dynamics, understanding stakeholders, and proactively seeking opportunities to add value. Equally, organizations must invest in upskilling their sales teams. Treating account management as a passive, reactive role limits growth. Ian advocates for a white space strategy: continuously identifying hidden opportunities within the account, even if the returns may manifest months or years later. At its heart, key account management is business development driven by insight and relationship-building.   Tools of the Trade: Blending Old School and New Proficiency with modern CRMs is non-negotiable, but Ian also recommends blending old and new methods for a comprehensive approach: CRM: Centralizes information, opportunities, and collaboration across the team. Desktop Research: Staying ahead of trends in the client's industry supports anticipation rather than simply reaction. The Phone: Proactive, personal outreach builds trust—don't be afraid to pick up the phone! A Credit Card: Never underestimate the power of a coffee or meal to grease the wheels of partnership.   Communication and Relationship-Building In our conversation, Ian shares a real-world example of how fractured relationships, even with major clients, can be turned around through intentional stakeholder engagement, regular communication, and focusing on shared wins. Simple, consistent reporting of impact—such as reducing unplanned downtime reinforces partnership and value. Key account management isn't a static process or a matter of "set and forget." It's an ongoing practice of curiosity, planned engagement, innovation, and value reinforcement. By treating key accounts as evolving partnerships rather than static revenue streams, sales teams can drive mutual growth and position themselves as essential partners for the long term. Resources & People Mentioned The Six Fundamentals of Sales Know How by Ian Cartwright   Connect with Ian Cartwright Ian Cartwright on LinkedIn    Connect With Paul Watts  LinkedIn Twitter    Subscribe to SALES REINVENTED Audio Production and Show Notes by PODCAST FAST TRACK https://www.podcastfasttrack.com  

If you are in the retail/ecommerce/amazon/retail media space, then this episode is an all star cast. Live from Atlanta and the Digital Shelf Summit we present the biggest names in the industry with no script, no agenda, just sitting around a table chopping it up on many different topics. Agentic shopping, retail media spend and measurement, amazon and all marketplaces. LLM's and much more with some of the brightest in the industry. In a rare moment, getting these LinkedIn thought leaders at one place and just turning on the microphones is just short of impossible! But we did it.  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Kiri Masters  LinkedIn:https://www.linkedin.com/in/kiri-masters/   Guest: Scot Wingo  LinkedIn: https://www.linkedin.com/in/thescotwingo/   Guest: Chris Perry  LinkedIn: https://www.linkedin.com/in/chrisaperry/   Guest: Danny Silverman  LinkedIn: https://www.linkedin.com/in/danieljsilverman/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Welcome back to WithSONAR! In this episode, we're walking through the new Carrier Safety Dashboard—a centralized view of FMCSA crash, carrier, and inspection data designed to help you better understand safety trends and operational risk across the transportation market. You can access the Carrier Safety Dashboard Here: https://sonar.surf/fmcsa-dashboard Inside the dashboard, you'll be able to: Monitor crash trends including fatal, injury, hazmat, and tow-away incidents Analyze monthly crash patterns and state-level activity View carrier population and concentration data across interstate, intrastate, and hazmat carriers Identify where capacity is most concentrated for specific carrier types Track inspection and violation trends by state and inspection level Dive deeper into out-of-service (OOS) violations and enforcement activity

Welcome back to WithSONAR! In this episode, we're walking through the new Carrier Safety Dashboard—a centralized view of FMCSA crash, carrier, and inspection data designed to help you better understand safety trends and operational risk across the transportation market. You can access the Carrier Safety Dashboard Here: https://sonar.surf/fmcsa-dashboard Inside the dashboard, you'll be able to: Monitor crash trends including fatal, injury, hazmat, and tow-away incidents Analyze monthly crash patterns and state-level activity View carrier population and concentration data across interstate, intrastate, and hazmat carriers Identify where capacity is most concentrated for specific carrier types Track inspection and violation trends by state and inspection level Dive deeper into out-of-service (OOS) violations and enforcement activity

This week Nicola and Di chat with the inspiring Olympian Kerri Pottharst OAM. Kerri delivered one of Australia's most iconic sporting moments, when she won Gold with her partner Natalie Cook in beach volleyball, playing in front of 10,000 fans on the sands of Bondi beach at the Sydney 2000 Olympics. However, there’s more to Kerri than just the medals. Beyond being an elite athlete, she’s also a talented speaker, an author, a mindset coach, a commentator and a mum and we loved getting to hear her story in this episode.We chatted to Kerri about how she got started in beach volleyball, which is a remarkable story of turning a rock bottom moment into one of the most incredible chapters of her life. After injuring herself in indoor volleyball, she decided to give beach volleyball a go, despite the fact that she doesn’t even like sand - and the rest is history! Kerri shares so many incredible mindset tips, including how she turned things around after a terrible injury, got clear on her goals, wrote them down, visualised them every day, got the right group of people around her and worked towards achieving her dream. There’s so much we can all learn from Kerri around creating a winning mindset and going after what we want in life! We also chatted about Kerri’s choice to really challenge herself as she got older and compete on SAS Australia - one of the most physically grueling things you can do. She shared how it was important to her to inspire older women and show them that we can still challenge ourselves and try new things as we age. Kerri also opens up about finding love again, and the beautiful way she met her partner while on holiday in Hawaii - it’s a great story you’ll want to hear! This was such an inspiring conversation with Kerri and we were so thrilled to have her with us in the studio. We laughed a lot and felt completely uplifted after talking to her - we hope you do too. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. We'd love you to join us for our Backfence Disco on Friday, May 29th at Positive Energy in Sydney. It's going to be such a fun night and we can't wait to dance the night away with you in person! Buy your tickets here: https://events.humanitix.com/over-the-back-fence-disco Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Kerri on IG here - https://www.instagram.com/kerripottharst/ Find out more about Kerri and her work her - https://www.kerripottharst.com/ Buy Kerri’s book The Business of Being an Athlete here - https://www.kerripottharst.com/the-business-of-being-an-athlete Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Scotty O finally gets to sit down with his old friend and mentor Eric Heller. Back in the day, Eric created one of the first Amazon only agencies in the country, maybe the world? Marketplace Ignition was the blueprint on how to build an Amazon only agency and get it sold. Well, WPP purchased Eric's firm and it started a whole new opportunity for everyone doing Amazon work, including Scotty O. He had The Cairn Co as the Amazon division of the rep group Frontier Group. Once he met Eric, things were changing and we talk about how it all came to be! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Eric Heller  LinkedIn:https://www.linkedin.com/in/ericheller/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Huge news out today as Amazon says goodbye to Rufas and welcome back to taking over the world.. Alexa! Immediately reached out to Danny Silverman to jump on and discuss from his Uber heading to the airport in NY. Quick immediate reaction as we predicted this on our Bingo Card prediction show in Feb!  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Danny Silverman  LinkedIn: https://www.linkedin.com/in/danieljsilverman/ Website: https://www.marketperformancegroup.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week Nicola and Di are back with Over The Money Fence with Roger Montgomery. This series aims to help you take control of your finances with clarity and confidence. Roger is the Founder and Chairman of Montgomery Investment Management, has over 30 years’ investing experience and is a highly respected financial commentator featuring on various ABC programs, as well as his popular column in The Australian newspaper. He is also the author of best-selling investment guidebook Value.able. In this episode, Roger reassures us that despite everything that’s going on globally, it’s not all doom and gloom when it comes to the economy and markets. Are we in a recession? We discuss why the cost-of-living crisis and how this is changing our spending habits, plus the latest pricing tricks used by supermarkets and airlines. We also talk about property and why Roger believes that people who are predicting that property prices in Australia will fall by 40% are wrong. He goes through all of the reasons why this isn’t likely to happen and explains the 2 major drivers of property prices.  He also shares his thoughts on negative gearing and capital gains tax, and what they mean for investors – very timely given this week’s Budget announcement. Is now a good time to spend or save? Roger gives us an excellent and practical tool for how we can build up our savings when the cost of living is high.  Roger also shares his insights about where we should be investing now and goes through the difference between various private credit funds and the importance of investing in quality.  As always, we loved having this conversation with Roger in the studio. He always makes us feel more calm and confident about our financial decisions. We hope you enjoy this episode as much as we did.  This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com Find out more about Montgomery Investment Management here - https://montinvest.com Find out more about Montgomery private credit funds here -    https://www.montinvest.com/privatecredit Read Roger’s Whitepaper on private credit funds here - https://rogermontgomery.com/wp-content/uploads/2026/04/Whitepaper-_-cutting-through-the-noise-why-australian-private-credit-stands-apart.pdf Learn more about Roger and read his articles here - https://rogermontgomery.com Buy Roger's book Value.able here - https://rogermontgomery.com/valueable-book/ Follow Roger on IG here - https://www.instagram.com/rogerjmontgomery/ Follow Roger’s YouTube channel here  - https://www.youtube.com/user/rogerjmontgomery Follow Roger on X here - https://x.com/rjmontgomery Follow Roger on Facebook here - https://www.facebook.com/montgomeryroger/ Follow Roger on LinkedIn here - https://www.linkedin.com/in/rogermontgomery/ Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Nicola and Di on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcastsSee omnystudio.com/listener for privacy information.

Scotty O is live in Atlanta at the DSS 2026 conference by Salsify. We love recording at conferences and events! We get some incredible conversations that are 100% organic and hand crafted! This starts it off with the amazing dynamic duo of FirstMovr Oskar Kaszbuski and Chris Perry! Oskar gave us some serious knowledge on where AI is in ecommerce! Chris, as always, comes with so many teachable moments on how AI and the people behind brands are adapting.   Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Oskar Kaszubski LinkedIn: https://www.linkedin.com/in/oskarkaszubski/ Website: https://firstmovr.com/   Guest: Chris Perry  LinkedIn: https://www.linkedin.com/in/chrisaperry/ Website: https://firstmovr.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week Nicola and Di chat with New York Times Best-Selling Author, Johann Hari. Johann is an award-winning journalist and the author of 5 books that have sold millions of copies across the world and been translated into 40 languages. He has spent many years pulling at threads most of us don’t even realise we’re tangled in. From addiction to attention spans and depression, the invisible forces shaping how we live, Johann’s insightful words have spread all over the world, through not only his books, but his TED talks that have been viewed more than 93 million times and his appearances on some of the world’s leading podcasts and shows. In this episode, Johann opens up about his early childhood and gives us an insight into what life was like for him as a young boy. He talks about the difficult situations and challenges he’s been through, which gave him the personal motivation to start asking questions to understand more about some of the biggest problems of the modern world - addiction, anxiety, depression, loneliness, focus, and weight gain. We talk about the 9 causes of anxiety and depression, and that the Western world’s focus on treating anxiety and depression through medication alone, has missed the mark by not taking the time to address the underlying causes. Johann talks about broadening the menu of options and treatments available to people, and the importance of understanding what is causing your anxiety or depression, so you can find the appropriate treatment. He shares some incredible stories and examples of social prescribing, and the way that working together, building community and leaning into connection are some of the most powerful antidepressants in the world. We also talk to Johann about his latest book, The Magic Pill, which goes through everything you need to know about GLP-1 weight loss drugs. Johann shares about his personal journey with Ozempic, the pros and the cons, and how despite getting everything he thought he wanted - losing weight and looking good, he didn’t actually feel better. We had so much fun chatting with Johann. Even though the topics we cover in this episode are quite serious, Johann is an exceptional story teller with a wonderful sense of humour and we laughed a lot. We hope you enjoy this episode as much as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. We'd love you to join us for our Backfence Disco on Friday, May 29th at Positive Energy in Sydney. It's going to be such a fun night and we can't wait to dance the night away with you in person! Buy your tickets here: https://events.humanitix.com/over-the-back-fence-disco Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Johann on IG here - https://www.instagram.com/johann.hari/ Find out more about Johann’s books here - https://johannhari.com/ Buy Johann’s book Lost Connections here - https://thelostconnections.com/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

In this episode, Fred and John review how to handle outages or emergencies as an Account Manager, including:The First 15 Minutes: What to Say ImmediatelyCommunicate on the period you specified, even if nothing changesDecide communication mode and whether it needs to escalate based on the size of the client and the nature of the outageInternally align on messaging prior to later communicationsThings not to sayResolution messageSubsequently, extra focus on building trust

So many brands and services are trying to figure out what their consumers like, don't want and everything else, but the days of old fashion focus groups in a blank room are over! Malinda Sanna has been a better way to get what consumers really think for years with her own software and platform, LookLook.app! It is beyond genius and has worked for many of the biggest brands in the luxury space in too many categories to count. The big difference is her platform talks to consumers one to one and gets much more honest feedback that can produce real change for brands. It is truly the "Virtual Confessional" as her newsletter is titled. Scotty O, Summer and Hayley had a blast learning about how it works and how it has helped drive sales, build companies and get to know a true trailblazer in consumer marketing!  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Malinda Sanna  LinkedIn: https://www.linkedin.com/in/ceolooklook/ LookLook: https://looklook.app/ Substack: https://substack.com/@malindasanna Virtual Confession Newsletter: https://newsletters.looklook.app/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Welcome back to WithSONAR! In this episode, we're introducing SONAR Situation Reports (SITREPS)—a new way to break down what's happening across freight markets and, more importantly, why it matters. Inside SITREPS, you can: Get a quick overview of current market situations and key takeaways Explore a library of reports covering major freight disruptions and trends Dive into SONAR datasets and real-time metrics tied to each event Analyze impacts by region, commodity, and market segment Understand potential outcomes, risks, and operational implications Download reports as shareable PDFs for internal alignment Whether you're preparing for strategy conversations, aligning teams, or responding to market disruptions, SITREPS help you move from data to decision with confidence.

This week Nicola and Di chat with wanderlust traveler Barry Hoffner. Barry is the author of Amazon’s number 1 adventure travel book, Belonging To The World. In 2017, Barry’s whole world changed when his wife Jackie was in a tragic accident involving an elephant while volunteering in Africa with WildAid. After she passed away, Barry had to remain strong for his 2 sons, yet through his own healing journey, he discovered so much about life, kindness, and connection and it opened his eyes to a new world. Rather than bury his grief, which Barry says can mute the possibility of feeling joy again, his healing journey inspired him to travel to 193 countries - that’s every country on earth! In this episode we hear how Barry’s love of travel was first ignited with a chance back-packing trip to Europe after high school. From that moment, Barry knew he wanted to see the world. He tells us about his career in investment banking, which allowed him to live and work in cities such as Buenos Aires, Paris, Tokyo, Singapore, London, Zurich, Mexico City and Moscow. We also hear the beautiful story of how Barry met his late wife Jackie, and the moment they declared their love for each other outside the Taj Mahal. They went on to have 2 sons and raise a beautiful family, and were just about to enjoy their first trip as empty nesters when tragedy struck and Jackie was killed on a volunteering trip in Africa. Barry describes the moment that he found out, and how his life would never be the same again. Barry’s journey from grief to connection over the last 8 years has been remarkable and he shares so many incredible stories of the amazing moments he’s had in countries so many of us will only dream of visiting. He shares the moment that made his heart beat the most, and we also ask for some of his best travel tips, including where he had the best coffee - you’ll never guess where it was! We also talk to Barry about the empowering charity he set up in 2010 called Caravan to Class. What started as a personal project to help build a school for his 50th birthday in Timbuktu, led to Barry creating a charity that continues to build schools and offer scholarships, in Jackie’s honour, to educate women in West Africa. What’s even more incredible is that 100% of the proceeds from the sales of Barry’s book go to Caravan to Class to continue this important work. We are lucky enough to call Barry a good friend and we were so thrilled to be able to have this conversation with him. He’s such a good storyteller and has so much wisdom to share about what he’s learnt on his travels. We hope you enjoy this episode as much as we did. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. We'd love you to join us for our Backfence Disco on Friday, May 29th at Positive Energy in Sydney. It's going to be such a fun night and we can't wait to dance the night away with you in person! Buy your tickets here: https://events.humanitix.com/over-the-back-fence-disco Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Barry on IG here - https://www.instagram.com/barryh99/ Find out more about Barry and his book Belonging To The World here - https://belongingtotheworld.com/ Buy Barry’s book Belonging To The World here - https://www.amazon.com/dp/1964721415 Learn more about Barry’s charity Caravan to Class here - https://caravantoclass.org/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

  Well it is that time once again. Scotty O makes his unique spin on Amazon's Q1 Earnings call for 2026. Going over Andy Jassy's comments and always has some fun with the analyst questions.  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

The great folks, Peter Crosby and Lauren Livak Gilbert have been producing a standard podcast in our industry, "Unpacking The Digital Shelf" for many years. A few weeks ago, they had one of the best research firms in our space. Stratably CEO/Founder Russ Dieringer went on to bring some levity to the Agentic Shopping hype cycle based on his research and reporting of many of the largest CPG and consumer brands in the US. I had to highlight this great episode and conversation as we are not even close to Agentic Shopping being a huge mover. Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Russ Dieringer  LinkedIn: https://www.linkedin.com/in/russdieringer/ Stratably: https://stratably.com/   Unpacking the Digital Shelf: https://podcasts.apple.com/us/podcast/unpacking-the-digital-shelf/id1483944522   Host: Lauren Livak Gilbert LinkedIn: https://www.linkedin.com/in/laurenlivak/   Host: Peter Crosby LinkedIn: https://www.linkedin.com/in/peterjcrosby/   QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Send us Fan MailThe State of Energy is live from Nashville for Best of Nashville: Part 2 at the NPGA Propane Expo!In this episode, Tom and Rand continue their conversations from the show floor with industry leaders covering propane technology, agriculture, tanks, insurance, and field equipment.First, Bert Warner, Director of Commercial Business Development at PERC, joins the show to talk about combined heat and power, cooling applications, and how propane can help businesses improve energy reliability and efficiency.At 19:34, Michael Newland, Director of Agriculture Business Development at PERC, discusses propane's role on the farm, including ag applications, propane use incentives, and a new propane-powered tractor that could help expand clean, reliable energy options for agriculture.At 48:33, Daniel Quiroga, Sales Manager at METSA, and Hernan Elizondo, Account Manager at METSA, talk propane tanks, including new aboveground/underground hybrid tanks and innovations like the new underground tank dome.At 59:30, Tom Mullaney with AEGIS General Insurance Agency Energy Insurance Solutions joins the conversation. As a commercial insurance risk control expert, Tom explains rising insurance costs, industry protections, and what propane companies should be thinking about when managing risk.At 1:25:55, Dan Cramer with First West Insurance discusses insurance needs for propane businesses and how operators can better protect their companies, employees, and customers.At 1:34:56, Steve Clayton and Tracy Wells from Gas Equipment Company highlight the new tank evacuation compressor. The GEM gas transfer and recovery compressor provides a cost-effective way to remove liquid and vapor from aboveground and underground tanks before tank exchange or valve replacement. With more than 150 units in operation worldwide, the GEM compressor is known for reliability, speed, and fast return on investment.From CHP and farm fuel to tank innovation, insurance, and real-world service tools, this episode brings another round of conversations from Nashville focused on helping the propane industry work smarter, safer, and stronger.

Welcome back to #WithSONAR! In this episode, we're walking through the new Monthly Market Update Dashboard—now available directly within SONAR. This brings the same trusted, customer-favorite report into an easily accessible dashboard. The Monthly Market Update covers everything from economic trends and macro conditions to truckload, intermodal, and maritime markets, giving you a complete view of what's impacting freight today. With this new dashboard, you can: Explore a snapshot of market conditions at the time of publication Click into datasets for real-time analysis and deeper insights Track key risks, market drivers, and regional trends Break down conditions by mode, segment, and geography Quickly move from insight to action with a more intuitive layout Whether you're monitoring shifts in demand, analyzing rate trends, or staying ahead of disruptions, this dashboard makes it easier to explore and act on the insights you rely on every month.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded live at the VISION 2026, this episode of Remarkable Results Radio features host Carm Capriotto in conversation with Lisa Coyle, Co-founder and CEO of Promotive, and Stacey Black, Account Manager at Promotive. Together, they unpack one of the most urgent challenges facing the automotive repair industry today: how to attract, hire, and retain top talent in an increasingly competitive and fast-moving market. What the Episode Covers: The “Ghosting” Problem in Hiring: Why candidates are applying to 15-20 shops at onceHow speed of response determines who wins the hireThe growing impact of declining soft skills like communication and accountability The Role of Shop Culture in Retention Why culture must be intentional, not assumedSimple, low-cost ways to build connection and loyaltyIdeas like celebrating milestones, supporting families, and investing in trainingHow strong culture reduces turnover and attracts better talent Introducing “Paige” The Industry's First AI-Powered Recruiting Promotive's virtual recruiter designed for the automotive industryInstantly engages candidates via text after they applyConducts a guided, conversational pre-screening interviewCaptures key data: experience, commute, current benefits, and pay expectations A Live Demo of AI in Action Carm roleplays as a technician to demonstrate Paige's capabilitiesShows how natural, fast, and effective the process is The 24/7 Hiring Advantage Why candidates often apply after hours, and how Paige captures them in that momentReal-world success, including dozens of completed interviews over a holiday weekendFaster engagement leads to fewer drop-offs and better-qualified candidates Hiring today requires more than posting a job and waiting. The shops that succeed are the ones that move quickly, communicate clearly, and create a culture people want to be part of. By combining intentional leadership with innovative tools like AI recruiting, you can reduce friction in the hiring process, improve retention, and ultimately build a stronger, more committed team. VISION Hi-Tech Training and Expo: https://visionkc.com/ Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/ Lisa Coyle and Stacey Black, https://gopromotive.com/  Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at

If you have not heard of Chris Perry from FirstMovr, then you are about to get a huge treat. Not only is he an industry leading voice with years of CPG ecommerce experience, he happens to be a musical talent! For a while, he has been creating these amazing parodies for ecommerce. There is no AI used in his songs, it is all his incredible voice. He writes, produces and does all his own video editing except for the animated ones. He only posts them on LinkedIn and that is the only place to hear and watch them, until now. In this special episode, we feature 6 of the 12 greatest hits from Chris Perry. We talk through what went into them, why the song he chose and what big ecommerce topic what the theme! So happy to put this together! If you listen to the lyrics you will learn something! Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Chris Perry  LinkedIn: https://www.linkedin.com/in/chrisaperry/ FirstMovr: https://firstmovr.com/   QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

So what does using AI in your business actually look like? How does it work and what is with all these agents? So excited to have the co-founder and CEO of Biggest Goal Alane Boyd on the show! Alane talked us through what is really happening and why AI is making you faster, better and giving people time back off work! Summer Jubelirer and Scott Ohsman learn a ton about the technical side of automating processes for agencies, B2B businesses and anyone who wants to improve operations. We have a new game, "Ecommerce Trivia" and much more! Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Alane Boyde   LinkedIn: https://www.linkedin.com/in/alaneboyd/ Podcast, https://podcasts.apple.com/us/podcast/automate-your-agency/id1750100040 YouTube: https://www.youtube.com/@BiggestGoalAI Alane Boyd Website: https://www.alaneboyd.com/ Biggest Goal Website: https://www.biggestgoal.ai/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

  Well, Scot Wingo asked for a RANT, so here it is. Scotty O goes off on the recent 3.5% fuel surcharge to Amazon sellers on their fulfilment costs. Driving Scotty O crazy is the constant little charges and never ending margin creep from Amazon! Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

What if we had a former CEO who can now speak freely about what is really happening in retail without any filters? Well, we are so fired up to have Eoin Comerford join the show. He is the former CEO for years at Moosejaw, a regional outdoor specialty retailer that was bought by Walmart, then Dicks Sporting Goods. Eoin is the host of Outdoor Unfiltered and the founder of Outsize Consulting. He breaks down the volatility to REI's business over the last few years and how Outdoor retail and ecommerce has evolved. We did talk through the evolution of trade shows in both the outdoor/running and other industries. So smart and Hayley and Scott learned a ton about business, retail and what brands need to do in this current landscape.  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Eoin Comerford   LinkedIn:https://www.linkedin.com/in/eoincomerford/ Podcast, Outdoor Unfiltered - https://podcasts.apple.com/es/podcast/outdoor-unfiltered/id1880194533?l=en-GB Outsized Consulting: https://www.outsizeconsulting.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.