Podcasts about ipsoft

Jerry Levine is the Chief Evangelist and Co-General Counsel at ContractPodAi. Jerry serves as an advisor to customers and the internal client voice, helping to guide global client success and shape overall product vision. As a former global general counsel and Corporate Secretary at Amelia (IPsoft) - and a ContractPodAi customer, himself - he successfully implemented ContractPodAi within IPsoft's legal department. Jerry also held leadership and consulting positions at both publicly and privately held companies, including Axiom and LexisNexis. He also founded a start-up focused law firm. As a leader in legal design thinking, he has been committed to helping legal professionals become “awesome lawyers” and strategic organizational leads - to drive results and increase market share for businesses. Jerry holds a B.S. in Marketing and Japanese from the University of Maryland, and a J.D. with Honors from Rutgers Law School. He is currently based in New York City. In episode 002 of Careers in the Business of Law: Legal Tech Innovators Series, Jerry Levine chats with David Cowen about his journey from computer science major to Japanese and marketing student, to crisis PR, and eventually becoming Chief Evangelist and Co-General Counsel at ContractPodAi. Jerry discusses the transformative role of automation in legal processes, the emergence of new roles like prompt engineers, and the importance of continuous learning. He also highlights how legal teams can become strategic business partners and the vital skills needed for the future of legal tech. (0:09) Meet Jerry Levine: David Cowen introduces Jerry Levine, Chief Evangelist and Co-General Counsel of ContractPodAi, exploring why Jerry and his company are making waves in the legal tech world. David shares his curiosity about ContractPodAi's rise in popularity. (1:39) What's Happening with Contracts? Jerry explains the "inflection point" in the legal industry, highlighting a shift towards automation and efficiency. He describes himself as an "elder millennial" and discusses how legal teams are now becoming integral parts of business strategy. (4:53) The Importance of Contracts: Jerry discusses the central role contracts play in driving business operations and how tools like ContractPodAi help extract valuable insights from them. He points out the need for legal teams to work closely with other departments to leverage contract data effectively. (8:10) Outsourcing and Efficiency: David and Jerry discuss how outsourcing contract management to Alternative Legal Service Providers (ALSPs) can create efficiencies. Jerry stresses that the goal is not to reduce headcount but to optimize existing resources and create new roles. (10:34) Emerging Roles and Skills: Jerry talks about the transformation of traditional roles in the legal industry due to technological advancements. He mentions the emergence of new roles like prompt engineers and the importance of continuous learning to stay relevant. (16:35) Jerry's Career Journey: Jerry shares his unconventional career path, from starting as a computer science major to becoming a Japanese and marketing major, leading to his interest in crisis PR and eventually law. He reflects on how these experiences shaped his career. (20:44) Musical Tastes and Outro: Jerry reveals his love for Postmodern Jukebox, a band that reimagines modern songs in vintage styles. He shares his enjoyment of singing along and invites David to join him at upcoming events. Mentions: ContractPodAi: ContractPod Ai Jeremy Irons: Jeremy Irons on IMDb  Lehman Brothers: Lehman Brothers on Wikipedia CLM (Contract Lifecycle Management): Contract Lifecycle Management on Wikipedia Temple University Law Japan: Temple University, Japan Campus Postmodern Jukebox: Postmodern Jukebox Official Website Outro song  

Nick Sheppard, Director of UX Conversation Design at Fidelity Investments is a 6-year veteran of the CAI industry who has lead design engagements for companies such as Wells Fargo, CVS Health, and various IPsoft clients. Most recently he is one of two founders in a CAI stealth-startup focused on bringing the "AI Assistant Evolution" to every day folks, via a simple design interface, community-based marketplace, and a Quantum Conversational AI infrastructure that allows customers to model conversations, not just language.   Nick Is a Native Coloradan, and received a Bachelors of Arts from the University of Colorado at Boulder. He was an ESL teacher in South Korea, and received an MFA in Creative Writing from Columbia University. Before getting into the Conversational AI space, Nick was a creative marketer and strategist for brands such as Icreon, eClerx, Dorot, and Todd Snyder. When he's not traveling or working, you might find him reading Camus in one of Brooklyn's local pubs, or scribbling in his unfinished novel.

About IFAS: Amazing life stories from interesting people from all over the world. Personal Stories that have shaped the way we are. About 06: Amelia

Martijn Gribnau is de CEO van de Volksbank waar vier merken onder vallen: ASN, SNS, BLG Wonen, RegioBank en heeft ruim 3.000 medewerkers. Hij is CEO sinds juni 2020.  Na het behalen van zijn MBA aan de Rijksuniversiteit van Groningen trad Martijn in 1990 aan als management trainee in dienst van Nationale-Nederlanden. Tot 2012 vervulde hij verschillende managementfuncties binnen ING Groep, zowel aan de bank- als aan de verzekeringskant. In die periode werkte hij ook 5 jaar in de Verenigde Staten en was hij onder andere CEO van ING Insurance Hongarije en Bulgarije.  In juli 2012 verliet Martijn ING voor een sabbatical. In deze periode werkte hij in opdracht van het Nederlandse Rode Kruis. Vervolgens was hij Chief Change Officer bij het Amerikaanse technologiebedrijf IPsoft. Voordat Martijn bij de Volksbank in dienst kwam, werkte hij als Chief Transformation Officer bij Genworth Financial, eveneens in de VS en een S&P 500 bedrijf. Dan een aantal getallen over de Volksbank die ik heb gekozen op basis van de interimcijfers 2021:  De bank heeft 1.72 miljoen betaalrekeningklanten 770 mijoen euro aan MKB leningen uitstaan 45 miljard particulier spaargeld onder beheer 46 miljard aan hypotheken verstrekt Tot slot, Martijn is 57 jaar, is getrouwd en woont in Amsterdam.   ***  Volg Leaders in Finance via de website. Volg Leaders in Finance via Linkedin. *** Op de hoogte blijven van Leaders in Finance? Abonneer je dan op de nieuwsbrief. ***  Zou je graag een bepaalde gast willen zien bij Leaders in Finance of ken je iemand die je wil voordragen? Laat het ons weten via gasten@leadersinfinance.nl  ***  Vragen, suggesties of feedback? Graag! Via email: info@leadersinfinance.nl  ***   Als je de Leaders in Finance podcast leuk vindt, zou je dan een review willen achterlaten bijvoorbeeld bij Apple Podcasts? Of ons willen volgen bij Spotify. Veel dank, want sommige mensen gaan alleen luisteren naar deze podcast als ze weten dat er genoeg anderen zijn die het leuk vinden!  ***   Leaders in Finance wordt mede mogelijk gemaakt door Interim Valley, FG Lawyers, Odgers Berndtson en Roland Berger.    ------------------------------------ *** Zelf gaan podcasten? Podcast inzetten voor jouw organisatie? Vragen over Hosting? We willen best even meedenken, dus neem gerust contact op: info@leadersinfinance.nl  *** Interesse in een podcast serie over een specifiek inhoudelijk onderwerp voor jezelf of je medewerkers? Met Leaders in Finance Academy maken we series over specifieke onderwerpen in de financiële sector. Zo maakten we een serie over Anti Money Laundering en komende maanden volgen series over Bijzonder Beheer, Open Finance en Sustainable Finance. We horen graag van je: info@leadersinfinanceacademy.nl    *** Liever niet via een podcast luisteren maar in persoon? Leaders in Finance Events organiseert events voor finance professionals. Meer informatie is te vinden op: leadersinfinance.nl/events.   

In Part II of this 2-part episode, we continue our conversation with Chetan Dube, who for over 2 decades has been haunted by the seminal question Alan Turing posed in 1950 - "Can Machines Think?"  Chetan's years-long Odyssey in pursuit of an answer led him to found Amelia, one of the market leaders in enterprise AI software.   During this segment, we'll learn how the government can significantly reduce its trade deficit by leveraging AI, when the majority of the workforce will be digital (hint: it's sooner than you think), and Chetan's tips on how to "hire" the right digital employee.

Our guest this week is Joshua Schechter (shek-ter), Director of Cognitive Delivery and Implementation for Amelia, the Most Human AI along with additional products such as the Amelia Hyper Automation Platform introduced in 2018 for true end-to-end, enterprise-wide automation. He is passionate about bringing “Conversational AI” to the world, believing it is the foundation for the future state of work and will help usher in the next industrial revolution. Josh has been leading the implementation teams at Amelia for the past 4 years and has worked with many Fortune 100 enterprises. Visit Amelia.ai: https://amelia.ai/podcast/the-next-wave-podcast-joshua-schechter-director-of-cognitive-delivery-and-implementation-at-amelia/

Progress, in just about any endeavor, is often driven by pioneers who see pathways where others only see dead ends.  In the field of AI, one such trailblazer is Chetan Dube, whose quest to make machine intelligence approximate human intelligence led him to found IPsoft (now Amelia), the world's largest privately held AI software company.   In Part I of this 2-part episode, we speak with Chetan & learn why traditionally risk-averse industries went all in on conversational AI and the differentiating edge it provides them; which metric (other than ROI) best captures the impact of automation; and the biggest challenges organizations are experiencing in deploying automation and conversational AI.

Per Ottosson is CEO of Artificial Solutions, the Sweden-based maker of Teneo software used for building custom chatbots, virtual assistants, and conversational interfaces in over 80 languages. He joined the company in 2020 after a decade in leadership roles at IPSoft and two decades in enterprise software. Teneo is a popular software solution for contact centers that is also used for product integrations and marketing applications. The company's big focus of late has been its partnership with Microsoft which includes integration with the LUIS NLU and access to Teneo through the Azure cloud. We discuss where the industry has been, what's driving activity today, and where we are headed.  

Lisa Talia Moretti is an award-winning digital sociologist, strategist and tech ethics activist based in London. She currently holds the position of Head Of User Research at Methods. For more than a decade, she's studied and written about the relationship between technology, information and society. Lisa is an Associate Lecturer at Goldsmiths (University of London) and at Cardiff University. She is also a visiting teacher at Plymouth University and at Sup de Pub in Paris. Her teaching area of expertise is Digital Research Methods, Design Thinking, Campaign Analytics and Social Media and Brand Strategy. Lisa's research projects with Goldsmiths and King's College have seen her collaborate with To Play For, IpSoft, Adobe, Mindshare and Rackspace. Her research covers a range of technologies including AI, chatbots, VR and AR, and wearable technology and has gained international coverage with CNN, BBC, Fast Company, Campaign, Techcrunch, Forbes and others.We are excited to have Lisa with us today talking about ethics & technology. As a digital sociologist she researches the intersection between computer, theory and social life as she approaches technology as a social system in itself rather than a product inside a system. How does this approach shape Lisa's work? What are some of the major breakthroughs this system has gone through in the last decade? What are the most pressing issues created by technology and how to prevent dehumanization? Next to these questions, we also explore others like what's the difference between Tinder and adds in a newspaper and how did we get so comfortable with getting into cars with strangers on Uber? Lastly, Lisa also gives a sneak preview of her conference talk and shares her personal motivation for attending it. Mentioned in Podcast:Anthropology + Technology Conference 2020, 9th OctoberGoldsmiths, University of LondonIpsos research on trust, Ipsos Thinks-Trust: The TruthTEDxSquareMile talk by Lisa Talia Moretti, Technology is not a product, it's a systemSocial media:LinkedInTwitter

Recent research reveals that the UK tech sector has grown nearly six times as fast as the UK economy over the past decade, suggesting digital skills have never been more in demand. Each year, National Coding Week (14th -20th September) aims to boost employees’ existing digital skills and equip more people with the tools to work in tech. While this year is a little different as there will be no physical events as part of the week, the sentiment remains – coding shapes the world we live in, and therefore, encouraging and sustaining a pipeline of diverse talent into the industry is vital. We talked to some of the industry’s leading experts and got them to share their thoughts: Coding continues to disrupt our lives, work and leisure Robbie Clutton, Senior Director, VMware Pivotal Labs comments: “It seems like software and coding has been on the front pages of the press more this year than ever before, showing that being able to code has never been more important. Whether it’s Covid-19 tracing applications, algorithms for determining exam results, or the increase in digital businesses such as online grocery shopping. Combined with the “new normal” of remote working, the use not just of coding, but digital tooling, is becoming foundational to the way we conduct business today.” Sean Farrington, SVP of EMEA for Pluralsight argues that with the right skills investment, we’re ready to make the next leap forward: “Technology is pervasive and we are now in the midst of a coding revolution. As we take our relationship with technology to the next level, businesses stand to reap the benefits – but only if they invest in their team’s technology skill development. Developing digital skills is an ongoing process, and the skills developed at school, university, or past jobs need upgrading to meet the demands of the modern organisation. Development frameworks evolve and skills have to be kept fresh. Pushing a culture of learning in the realm of coding now will undoubtedly cement some certainty for the future.” Kara Sprague, Executive Vice President and General Manager, BIG-IP at F5, agrees: “The influence of coding continues to disrupt and transform all industries. For example, look at what businesses like Uber and Lyft have done in the transportation space. Or what Airbnb has done in the hospitality sector. Or Amazon in retail. Technology wields an enormous influence these days, bringing disruption and profound change. That’s why it’s so important for young people to not only gain an appreciation for that impact, but also build a capability to participate in it.” Encouraging the next wave of coders Steve Thorn, Executive Director, Digital, Civica highlights why coding offers a great career option: “Coders are highly valuable in the workplace and the talent pool is still relatively small. It’ll be an attractive job opportunity for graduates and apprentices entering a difficult job market and open to a diverse range of people across genders, race and neuro-diversity. Coding is also a great opportunity for current employees looking to upskill into a future career.” Kara Sprague points out that we’re seeing progress in teaching people coding from a young age: “From a big picture awareness-raising and enablement perspective, I am encouraged by how some countries have adopted requirements in their core curriculums for kids to learn coding. This bodes well for their technology sectors and job-creation abilities moving forward. For the future, it’s vital that the big focus is on building and nurturing a diverse pipeline of talent that can build and excel within technology organisations. Coding and technology are now so important to the global economy – and life in general – that everyone should have an opportunity to participate.” Challenge stereotypes and backgrounds to champion diversity in coding Jonathan Crane, Chief Commercial Officer, IPsoft believes businesses need to recognise the value of individuals from non-STEM ...

AI Eye Episode 418: Houston Expands Digital Alliance with Microsoft (NasdaqGS: $MSFT) and Sterling National Bank (NYSE: $STL) Partners with IPsoft for Cognitive AI "Skye"

AI Eye Episode 418: Houston Expands Digital Alliance with Microsoft (NasdaqGS: $MSFT) and Sterling National Bank (NYSE: $STL) Partners with IPsoft for Cognitive AI "Skye"

Faisal talks to us about Amelia, a digital assistant able to automate many tasks around the office with a human face! However how to we ensure the AI learns the right behaviours, and how does this level of automation interact with your existing teams?

Jerry Levine is Global General Counsel and Corporate Secretary of IPSoft, a leading cognitive (AI) computing and autonomic technologies company. As IPSoft's first in-house counsel, Jerry has implemented corporate policies to bring the company's legal strategies into a new phase of sophistication. Prior to joining IPSoft, Jerry founded and managed his own law firm and held a number of roles within alternative legal service providers and legal technology companies. Jerry has been recognized on the Legal 500's GC Powerlist and by Modern Counsel as one of today's most influential in-house counsel.

This podcast interview focuses on product innovation that has the power to achieve 9+ satisfaction rating with any of your customers. My guest is Roland Hallebeek, CEO of Scotty Technologies.Roland has been in communication all his life. He was the vice president of Telecom and Media at Capgemini (2001-2011), headed up various data driven start-up initiatives between 2013 and 2016, led European AI Customer Engagement Management at IPsoft (2017), and ran the Global Digital & Cognitive AI centre at EPAM systems (2018). In 2018 he founded both Cognitive affairs and Scotty Technologies two companies centered around the same mission to take Customer Contact Automation to the next level by making it simpler, smoother, more scalable, highly predictable from a cost perspective, and most of all – more human. This triggered me, hence I invited Roland to be a guest on my podcast. We explore what’s broken in the world of Digital Transformation, why many companies focus on solving the wrong problem, and what could be an alternative way to approach it in order to get far better results for both the customer as well as the business. We also explore Rolands’s approach to building a remarkable software business.Here are some of his quotes:“People are talking about digital transformation, customer journeys, customer experiences. All big words, big projects and initiatives, but very often not very clearly defined in so what does it do for your customers or how do your customers behave?We saw many initiatives where people were focusing on chatbots, so automating chats.What we also saw is that a lot of the voice so people calling was being outsourced to low cost countries or to overflow parties. So basically, moving away from your core processes in your company.But if you look at the numbers in Western Europe, your see that less than 5% of all customer contacts is actually chat, and voice is actually way over 50%. So, way over 50% you outsource, you giveaway to other parties to handle it for you, and all those efforts on chats is basically solving less than 5% of the complexity and volume….”During this interview, you will learn three things:Why it’s critical to take a big picture view and challenge yourself whether the problem you solve with your software business is the most valuable problem, and not just an interesting problem.Why very often you get exponentially better results if you aim for a symbioses of humans and 60-80% automation, rather than plane 100% automation.That remarkable things happen when you start off with a clear vision, hire a team of linchpins – people that can deliver 10x – and then organize around a framework focused on value and defensible differentiation. See acast.com/privacy for privacy and opt-out information.

Amélia, collaboratrice virtuelle, pourrait débarquer en force dans certaines entreprises pour gérer la relation client. Mise au point par IPsoft, la multinationale américaine vient de dévoiler la version 4 de cette collaboratrice du futur, l’assistante fictive la plus avancée du marché.

When Jerry Levine became general counsel of IPsoft in December 2015, the artificial intelligence company had been in business since 1998, but it had never had an inhouse lawyer. That meant Levine had the daunting task of creating a legal department from scratch, within an established company that had customers worldwide.  More than four years later, Levine has built an international team of inhouse legal professionals, implemented governance standards, put in place compliance policies, set up processes for contract management and legal operations, and much more.  He is also a tech- and business-savvy lawyer who has relied heavily on technology to help build the department and accomplish its goals.  In a special episode of LawNext recorded live during Legalweek 2020 in New York City, host Bob Ambrogi sat down with Levine to talk about the challenges of building a legal department and the role technology played -- and continues to play -- in helping him meet those challenges.  Special thanks to Valerie Chan, founder of Plat4orm PR, for her assiduous assistance in organizing this panel. NEW: Comment on this show: Record a voice comment on your mobile phone and send it to info@lawnext.com. We are now on Patreon! Subscribe to our page to be able to access show transcripts, or to submit a question for our guests. Thank you to our sponsor, MyCase, and to John E. Grant and Agile Attorney Consulting for being a lead Patreon supporter of our show.

Whilst consulting at IPsoft, a market leader in Automation, it became clear to Tom that the term Automation is in the eye of the beholder, and there was a lot of confusion surrounding it. Putting automation in the context of a spectrum was critical, and this led to the creation of the Rumjog Maturity Model. In this episode, Tom discusses this model and uses practical & easy to understand examples to denote what each level in the model means, including a unique reference to the Quarterback in American Football and High-Frequency Trading! You can buy a copy of this book on Amazon now! Click the link amzn.to/2J8aafz

In this episode of the ISG Smartalks™ podcast, we look back at ISG’s Automation Summit London (11-12 September). Barry Matthews catches up with four leading automation experts at the conference to find out their thoughts on the current state of technology and how they see automation impacting business over the next decade. Barry speaks with Professor Leslie Willcocks of the London School of Economics, who has co-authored 65 books on automation. Willcocks believes we’ll see exponential growth in artificial intelligence (AI) and robotic process automation (RPA) businesses, leading to mergers and consolidations in the sector. He dismisses the idea that RPA will merely patch up the old world of business tech and instead sees it as foundational for a new way of doing business, allowing enterprises that focus on technological convergence to separate themselves from their competitors. Next, Barry finds Craig Jones, Partner – Advisor Relations, of Wipro with whom he explores how RPA has become more strategic and transformative. Jones predicts we will see more businesses move to cognitive AI in the next ten years, believing it will lead to huge efficiencies, but only if businesses have the right data and the right structure in place. When Barry sits down with Sajesh Gopinath, General Manager, of UST Global they discuss how businesses are evolving in their relationships with automation – moving from proofs of concept to demanding clear results on what the technology can deliver. Gopinath believes those enterprises that have automated systems to orchestrate processes and information across the enterprise will become market leaders. Finally, Barry tracks down Serkan Ibrahim, Sales Director, of IPSoft who predicts a convergence of capabilities and vendors in the automation market over the next ten years. Despite some disappointment in RPA, Ibrahim still sees it as the best gateway to digital transformation – and believes we’re only just starting to see its true capabilities. Tune in to hear an honest conversation with four of the field’s experts about automation, cryptocurrencies and the power of change in the market today.  

In this episode of the #PAY Podcast Bruce Burke speaks with Chris Butler, Chief Product Architect, IPsoft. Chris Butler is IPSoft's Chief Product Architect focusing on Amelia IPsoft’s conversational agent. ​Chris has over 19 years of product and business development experience at companies like Microsoft, KAYAK, and Waze. ​At Philosophie (AI design, research, and prototyping) he created techniques like Crazy Eights with randomization, Empathy Mapping for the Machine, and Confusion Mapping to create cross-team alignment while building products. IPsoft is one of the sponsors of the Networking Reception at #PAY Symposium & Exposition, August 20, 2019 from 7:00 - 9:00 PM Register today with code SAVE for a 30% discount from standard registration pricing. Meet Chris and learn more about the fascinating world of conversational agents during Chris's presentation at #PAY. Reserve your seat now at www.paysymposium.com About IPsoft IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries. IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions. Get to know Amelia Amelia can be trained to recognize words and phrases in several languages. She delivers real-life business benefits including lower operating costs, higher customer satisfaction and increased employee productivity. IPsoft was the first company to launch an end-to-end digital platform, 1Desk™, to deliver shared enterprise services. By connecting front-office conversations to back-end systems, IPsoft automates business processes that serve employees, customers and citizens, resulting in rapid resolutions, satisfied users and substantial organizational savings. IPsoft is a disruptive technology company, pioneering innovation in the development and delivery of autonomic and cognitive technologies. From our inception, our founders recognized that automation through digital labor will shape the future of IT and business operations. Inspired by the great minds of the past, we relish the challenge of making what others believe impossible a reality. Our company’s mission is to power the world with intelligent systems, eliminate routine work and free human talent to focus on creating value through innovation. Every day we apply ourselves to transforming our clients’ IT and business operations for competitive advantage. Through a combination of our technology platforms and our services, IPsoft guarantees predictable business benefits through intelligent automation. Whether your primary goal is to increase quality and speed of service, drive up productivity, enable profitable growth, reduce risk or rapidly reduce operational costs, IPsoft can ensure you attain industry-leading benchmarks of performance. Automation. IT operations. Driven by conversational AI. As the largest privately-owned AI company, we have two decades of experience building automation solutions that solve real business problems. We can increase your IT efficiency by 30% in 90 days. Our clients realize, at minimum, a 60% reduction in mean time to resolution. Learn more about IPsoft's Amelia and OneDesk and Globally Connected AI for any Business by visiting their website at www.ipsoft.com --- Support this podcast: https://anchor.fm/bruce-burke/support

How do companies adapt and utilize new technologies to move business models forward? Are companies adopting technology for tech sake instead of for strategic goals? How can we cut through the noise to determine what new technologies are aligned with your company? In this episode of IBM thinkLeaders podcast, we are joined by Anita Zielina (Director of News Innovation and Leadership at Craig Newmark J-School at CUNY) and David Judge (Vice President, SAP Intelligent Enterprise Solutions). We talk to Anita and David about the role of leadership in business transformation, proof of concept fatigue, and how organizations can be more agile. We also get into incorporating diverse voices in tech, navigating a future where a company’s focus is constantly shifting, and whether the Net Promoter Score (NPS) is at all worthwhile. “Being in a decision-maker role...doesn't mean you have to understand every technological development in detail because no one can know. It's not your role as a CEO, or as a COO to understand every detail in depth, but it's your role to be able to make educated assessments of what to invest in, what not to invest in, and how to change your organizational culture.” -Anita Zielina, Director of News Innovation and Leadership at Craig Newmark J-School at CUNY “You can put a hammer in somebody's hand if they don't know how to use it, they're not going to accomplish anything much less build a house.”-David Judge, Vice President, SAP Intelligent Enterprise Solutions Connect with us: @IBMthinkLeaders @Zielina @DHJudge BIOS Anita Zielina is the Director of News Innovation and Leadership at Craig Newmark J-School at CUNY. In that role, she is responsible for all executive education at the school, training media leaders of the future in business model innovation, change management and product thinking. She is an experienced digital media executive with a focus on digital transformation, change processes and innovation management. Before that, she was Chief Product Officer and member of the management board at Neue Zuercher Zeitung Media Group in Zurich, Switzerland, where she was responsible for all digital products. She held leadership roles as digital editor and deputy Editor-in-Chief at STERN, the German weekly news magazine published by Gruner+Jahr in Hamburg, Germany, and worked as a reporter and editor at the newspaper DER STANDARD and its digital platform derStandard.at in Vienna, Austria. In 2012, Anita was the first Austrian journalist selected for the fully funded one-year Knight Journalism Fellowship at Stanford University, Palo Alto, California, dedicated to entrepreneurship, innovation and leadership in journalism. There, she did research on innovation management in media and user engagement. In 2018, Anita was a visiting fellow at the Reuters Institute at Oxford University, focusing on issues around leadership in media. Anita holds an Executive MBA from INSEAD in Fontainebleau, France and a Master in Law from Vienna University. She lives in NYC with her husband Klaus. David Judge is VP of Intelligent Enterprise Solutions at SAP, and drives solution strategy for SAP Intelligent Robotic Process Automation. As an executive focused on innovation technologies, David guides product strategy and market awareness for multiple topics including machine learning, automation, and conversational AI. Prior to joining SAP, David was Practice Leader for Artificial Intelligence in the Emerging Business Accelerator with Cognizant, and Executive Director for Artificial Intelligence market development at IPsoft.

Chetan Dube is the CEO at IPsoft, an American multinational technology company which primarily focuses on Artificial Intelligence. IPsoft has just over 2,000 employees in 15 countries.  When you think of AI you might remember an experience you’ve had with a chatbot when trying to contact a company in order to ask a question, make a return, or purchase an item. Most of our experiences with chatbots are extremely frustrating and commonly end with us screaming “agent” into the phone. But IPsoft is working on solving this problem.  Chetan says the problem is the average IQ of the chatbots and virtual assistants is around that of a 5 or 6 year old human. How can you expect great customer service from a five year old? You can’t. So what IPsoft is doing is studying the human brain and finding ways to mimic the human hippocampus, ways to make chatbots and virtual assistants more flexible and able to read a customer’s mood.  So where are we now in the grand scheme of things being able to recreate human intelligence in AI? Chetan says, “It's not a discussion if true artificial intelligence will start to rival human intellect. The only thing that is of discussion nowadays is when. Is it going to be in, as you mentioned, the Curtswell, the singularity and you feel that, is it going to be in 2030-35, is it going to be as we maintain by 2025, you will pass someone in the hallway and you won't be able to tell if it's a human or an android. I think that's the real difference is that just the time horizon. If it's going to be in the next six years, if it's going to be in the next 11 years. It's inevitable at this point that you will get to the point where these agents start to mimic human intellect.” With all of that said, Chetan still believes that AI will never be able to truly master human creativity. This is a skill that is unique to humans. Machines and Technology can complete tasks, find answers in their databases, use algorithms to solve math problems, but Chetan believes they won’t be able to cure cancer, create life, find a way to colonize Mars, etc…Humans will always have a role no matter how many jobs AI can take over, because of human creativity.  The fact is advances in AI and technology are coming, it is not a question of if, but when and how fast. So what is Chetan’s advice for how to prepare for what’s to come? He says, “Dust the rust off your brain and focus on creativity and coming up with things that are ... Do not play the machines on their playing field, you will lose. Do not play on mundane, ordinary chores and say I'm going to be the Luddite or neo-Luddite and try and stop the machines from driving cars or flying planes or driving trucks. They're going to. They're going to. That's what they do. They are just more effective at that. Humans are more effective at, and will continue to be, creativity.”  What you will learn in this episode:  How Chetan defines AI What kind of AI IPsoft is designing and building Where we are in the grand scheme of things of being able to recreate human intelligence Is the world of AI over hyped? Whether or not we should be worried about AI How we can embrace AI and what’s coming Who or what Amelia is  

This week, James is joined by Vincent Grasso, a surgeon, software architect and medical informaticist. He's currently Global Practice Lead for IPSoft where he designs Cognitive Health Agents and their integration by leveraging the ‘Amelia' virtual agent. Vincent completed his surgical residency at the Mount Sinai School of Medicine Manhattan Program and whilst at Yale University on a fellowship programme, he worked with NASA on Extreme Telemedicine, effectively putting an ER at basecamp of Everest in the 1990s and pioneering the field of telemedicine. Vincent has previously built his own EMR, he's built startups, he's been mentored by a Wall Street Legend and he's passionate about solving the opioid crisis with technology. James and Vincent talk about all of this and more on this week's episode.

Chris Butler is the Chief Product Architect at IPsoft, with years of experience working in AI-related products at Philosophie, Complete Seating, and Horizon Ventures. We talk about adversarial product management, how randomization can help improve your decision making, and the challenges large organizations face when they try to disrupt themselves. Read the show notes to learn more.

In this episode of the Designing Enterprise Platforms Podcast at Early Adopter Research (EAR), EAR’s Dan Woods explored the top of robotic process automation (RPA). Woods spoke with Allan Anderson, director of enterprise solutions at IPsoft, one of the leading vendors in a space that includes RPA, conversational AI, and low code. RPA has become popular as companies have tried to expand automation throughout the front office. We’ve had many solutions focused on the back office but RPA is explicitly focused on helping expand automation to people who are usually using software. Many different systems can be tied together using these methods. Their conversation covered: * 2:30 - The core dogmas behind RPA * 7:30 - The range of IPSoft's solutions using automation * 23:00 - How IPSoft's Amelia can help companies * 31:30 - Technology leverage created by automation

In a world where AI is increasingly stitched into the very fabric of our society and we start to rely on it for complex decisions including those which have potentially life or death ramifications, shouldn't there be a common understanding of the rationale behind AI reaching a final decision? This week, the Pardon The Disruption podcast team welcomes Gus Bekdash, Senior Managing Director of AI Solutions at IPsoft (www.ipsoft.com) & Vanessa Bates-Ramirez, Senior Editor at Singularity University (https://singularityhub.com/author/vbatesramirez/#sm.0001676oghr96fqjq9a1ha6301jy1) While it may be clear to understand why we need to explain AI, how we get there is far less clearer. There are a couple of dimensions to understand; (i) What is the goal set being programmed into the platforms and (ii) Once it has those optimization parameters how does it reach the final decision? But while skeptics tend to blame the developers of the technology for not clearly defining the goal sets being programmed, Gus believes the importance of getting these decisions right requires more people to have a seat at the table. Vanessa recently attended SXSW in 2019 where Explainable AI was a hot topic. At the event, she surfaced two schools of thoughts developing as it relates to Explainable AI. On one hand, there are people who believe that these AI systems should be explainable and no further progress should be made until we do this. Conversely, waiting for perfection will waste time and potential gains AI could yield. What do you think? Do you think countries in the West will hit the brakes on AI-related progress because of the complexity of understanding AI's rationale whilst countries further East slam down the accelerator? Regardless of whether you are bullish, bearish, or skeptical - the topic of Explainable AI will continue to be debated publically and privately. Check out Vanessa's article on Explainable AI on Singularity Hub (https://singularityhub.com/2019/03/19/to-be-ethical-ai-must-become-explainable-how-do-we-get-there/) Leave some feedback: • What should we talk about next? Please let us know on Twitter - twitter.com/rumjog or in the comments below. • Enjoyed this episode? Let us know your thoughts in the comments, and please be sure to subscribe. ⚡️ Subscribe to Podcast: Google Play: bit.ly/2Cl97VS iTunes: apple.co/2SEndI8 Spotify: spoti.fi/2W7OB2N Stitcher: bit.ly/2XXwLkA SoundCloud: bit.ly/2Y0t25Z

We hear a lot about AI – artificial intelligence – these days. According to McKinsey, AI technologies are projected to increase labor productivity by up to 40% and Executives are highly optimistic in its potential—80% believe artificial intelligence improves worker performance and creates jobs.  Frankly not all of us know a lot about AI and specifically how we in product management will need to understand, embrace, and utilize it. Chris Butler is an expert on AI and he will share his thoughts on how AI is going to impact product management and how product managers and product leaders can leverage AI for the betterment of their products, their businesses, and customers.

Chetan Dube, the CEO of IPsoft Inc, goes one on one with Anthony to discuss the future of the workforce and how technology will change how we think and work. IPsoft is the largest privately owned artificial intelligence company. Chetan started his company after a question began to haunt him – “Can machines think?” His goal is to have machines come together with carbon forms to create a more efficient planet. IPsoft has already created technology that is changing the way companies interact with their customers. They have created the most human-like robot named Amelia, who is already utilized by some of the biggest corporations in the world. However, new technology comes with fear. Some fear that we may not be able to distinguish carbon life forms from androids. Colleagues in the workforce fear that machines and technology will take their jobs. Leadership fears the cost and risk associated with implementing new technology. Chetan explains how leadership will be redefined in the years to come. The risk of not implementing and utilizing technology is greater than the risk of adapting to the changes technology will bring to the workforce. Technology will change the landscape of the workforce and it is not a matter of if it will change, but when and how it will change. This technological revolution took 1/5th of the time of the first economic evolution. Chetan's one fear is that the masses will not be ready for the speed of the revolution. It is extremely important for leaders to align their business models with the changes that technology will bring, and to wake up the masses. Leaders need to prepare their workforce to understand that this technology is here to help them. It will open up colleagues' time to new creative thinking and problem solving, and their roles will be redefined, giving thought back to the people who lost it to task. With the changes that new technology will bring to the workforce, Chetan is hopeful and energized with the thought that the future will be filled with more imaginative and creative thinking. For the first 10 years of the company's existence, IPsoft's staff focused all of their efforts on researching and learning as much about the human brain as possible, not even writing a single line of code. Chetan sites current research which states the average human uses their creative brain less than 30% of the day, while 70-80% of every day is pulled down by common chores. He is excited to see what kind of human creativity will be unshackled as technology helps to unlock more time to use our creative brains. Humans are at the top of the food chain because of our brain and the new cortex, which allows us to think creatively. Chetan is confident that as technology evolves, human thinking will also evolve with it. To learn more about Chetan Dube and the IPsoft's work, visit their website: www.ipsoft.com.

Sponsor: Fairfax City Host: Aaron Burciaga, theBrainStem show Brett is the Vice President of Business Development for Artificial Intelligence at NCI Inc., where he applies his expertise to expand the firm's artificial intelligence offering and strengthens the AI presence within the technology industry and among his commercial, defense and federal government clients. Brett develops and drives technology market strategy, coordinates the day-to-day activities of the AI service offering, and collaborates across the firm to make it easier for clients to experience the benefit of AI solutions. ​ Prior to joining NCI, Brett was the director of automation for Booz Allen Hamilton where he launched their RPA service into the federal market. He successfully developed automation programs for the National Science Foundation and the Veterans Administration and managed pilot efforts for the FDA, Navy and Immigration Service. Before spearheading the automation program at Booz Allen, Brett was the director of sales engineering for the federal program at IPsoft, where he launched several Department of Defense and federal pilots focused on Amelia, the artificial intelligence virtual agent. He also spent three and a half years as the global head of automation, also at IPsoft, where he refined and expanded the automation business and developed automation centers of excellence to allow large enterprise clients like IBM, AT&T, Bank of America, and Cisco to develop their own successful robotic process automation (RPA) programs.

In today's episode of Early Adopter Research, Dan Woods speaks with Chetan Dube, CEO of IPSoft. The conversation covers AI adoption and productization and IPSoft's unique approach to these topics. 2:20 - What is the current landscape with productized and non-productized adoption of AI 4:45 - Why AI needs to become sentient 7:30 - The highest level of AI sentience 12:00 - What companies should focus on so they can be effective users of productized AI 19:00 - The different levels of AI productization 27:15 - IPSoft's product portfolio 34:30 - Whether are companies moving towards more automation overall

In this episode, we hear from a panel of experts at the FSC and RBC Investor and Treasury Services Technology Workshop on AI and RPA. Our speakers discuss the current and future applications of AI and RPA innovations in the financial services industry. RBC Investor and Treasury Services’ Director of Client Experience and Solution Design - APAC, David Evers, introduces the session before welcoming conversation with the panel experts, including - Nicola Costello , Partner, PwC; Deanne Hurley, Head of Transformation, BT Financial Group; Simon Hicks, Cognitive Artificial Intelligence and Business Development Director, IPsoft and Brent Davids, Vice-President Sales – APAC, TTEC Digital.

欢迎收听丽莎老师讲机器人，想要孩子参加机器人竞赛、创意编程、创客竞赛的辅导，找丽莎老师！欢迎添加微信号：153 5359 2068，或搜索微信公众号：我最爱机器人。丽莎老师讲机器人之不知不觉渗入生活的AI技术。人工智能正越来越多的渗透入人们的生活，改变人们的生活，从自然语言生成到语音识别、从医疗诊断到商业决策，AI逐渐开始显露出巨大的优势，并且它的脚步不会停止。1.自然语言生成（NLG）自然语言生成是人工智能的一个子学科，它可以将海量的数据转换成人类可读的文本，通过这样的方式实现与人类的交流。目前主要的应用是为客户提供报告生成和市场摘要等服务。通过对数据的分析、挖掘理解，从数据中抽取出有效的信息并总结成文本输出。优秀的AI还能实现自动排版和美化，做到可读性与优良的可视化效果。目前该技术主要由Attivio, Automated Insights, Cambridge Semantics, Digital Reasoning, Lucidworks, Narrative Science, SAS, and Yseop等公司提供。2.语音识别提到语音识别，人们第一时间会想到手机里的Siri。你可以直接通过语音告诉它你的想法、需求或者任何其他的东西。通过机器学习算法，它可以将声音序列转化为对应的词语并进行理解，随后给出响应。支撑它最核心的功能就是准确的识别你发出的声音所表达的意思。当然除了Siri还有很多很多的语音识别系统。每天，都有更多的系统都被创造出来，它们可以通过声音识别人类语言，通过语音响应交互系统和移动应用程序服务于成千上万的 人。目前提供语音识别服务的公司包括NICE, Nuance Communications, OpenText 和Verint Systems。3 .虚拟助理虚拟助理就是能够与人类交互的计算机助理或程序。这种技术最常见的例子是聊天机器人。你可以向他们查询天气、餐馆、服务，甚至可以请它们帮忙预订酒店、机票或者是演出的门票，并为你计划好日程。想象一下，早上起来你告诉你的虚拟助理明天要去广州出差，任务结束后想去见见住在深圳的朋友，吃个饭看看电影。它就能帮帮你查好明天的机票、规划好路线行程所用的时间，并预定好出租车。同时还会根据你的喜好和网上信息定好深圳的餐馆，并给你的朋友发去定位，随后寻找一家最适合的电影院来部大片度过一个美妙的夜晚。除此之外、虚拟助理目前正被用于智能家居管理，它可以接入室内的智能设备，只需你一个指令、就能为你开灯、把电视放到喜欢的台，热好牛奶。提供虚拟助理服务的公司包括供Amazon, Apple, Artificial Solutions, Assist AI, Creative Virtual, Google, IBM, IPsoft, Microsoft, and Satisfy4.机器学习平台机器学习(Machine Learning ML)是计算机科学的一个分支学科，也是人工智能的一个分支。它的目标是开发出让计算机能够自己学习的技术。但今天一般的机器学习已经不需要开发人员自己费力耗时的研究编程、有很多的机器学习平台提供了从算法到应用的一系列工具，包括APIs、开发和培训工具、大数据、应用程序甚至运行算法的基础设施云服务。今天机器学习平台正获得越来越多的注意力，企业和个人都可以接入使用。无需特别深厚的学术功底和技术能力，只需要自己的数据就可以实现机器学习应用。甚至，有的平台还提供数据标注服务。一些销售ML平台的公司包括Fractal Analytics, Google, H2O.ai, Microsoft, SAS, Skytree, and Adext。值得一提的是Adext AI是世界上第一个观众管理工具，它将真正的AI和机器学习应用于数字广告，为每一个广告找到可能带来潜在收益的观众或群体。另外深度学习平台是机器学习重要的部分。深度学习包括具有各种抽象层的人工神经回路，这些抽象层可以模拟人脑，处理数据并创建决策模式。它目前主要用于识别模式和分类的应用程序，包括了计算机视觉、自然语言处理、语音处理等非常广泛的应用。除了互联网巨头外，很多初创公司和独角兽都提供了自己对于深度学习独到的解决方案。Deep Instinct, Ersatz Labs, Fluid AI, MathWorks, Peltarion, Saffron Technology 和Sentient Technologies都有值得探索的深层学习技术。5 .人工智能优化硬件人工智能使得硬件更加友好。怎样做到的？现在通过专门为执行人工智能的任务而设计和构造的新图形和中央处理单元和处理设备。除了GPU用于加速神经网络和并行计算外，一系列专用芯片也如雨后春笋般出现，像神经计算棒、自动驾驶芯片和健康管理芯片等ASIC逐渐走入了我们的生活，支撑着低成本、高性能、低功耗的产品。这些芯片可以直接插入你的便携式设备和其他地方。目前Alleviate, Cray, Google, IBM, Intel, and Nvidia等公司都在致力于开发下一代为人工智能优化的硬件产品。6.生物测定学这项技术可以识别、测量和分析人类行为以及身体结构和形态的物理特性。比如人体步态、行为分析、特征点检测、声纹、虹膜、指纹甚至签名笔迹等等生物特征都可以利用人工智能进行识别。利用深度学习的强大能力，将人体特征进行量化准确的测定。它令人类和机器之间更自然的互动，包括与触摸、图像、语音和肢体语言识别相关的互动，在市场研究领域中占有重要地位。3VR、factiva、Agnitio、FaceFirst、sensor、Synqera和Tahzoo都是致力于开发这一领域的生物测定公司。7.自动化机器人自动化机器人使用模拟和自动化人工任务的脚本和方法来完成工作流程。当雇用人从事特定工作或任务过于昂贵或效率低下时，自动化机器人就特别有用。除此之外，包括市场营销、文本处理、以及一切重复性、规则性的劳动都可以被自动化机器人取代。这样可以最大限度地利用人力资源，让员工进入到更具战略性和创造性的岗位，使员工的工作能真正影响公司的发展。（注：这里的机器人除了传统工业机器人外，很大程度上指的是自动化处理程序）Advanced Systems Concepts, Automation Anywhere, Blue Prism, UiPath, and WorkFusion也是拥有自动化机器人技术的公司。8．文本分析和自然语言处理（NLP）这项技术通过统计方法和ML来进行文本分析，理解句子的结构，以及它们的含义和意图。文本分析和自然语言处理主要用于分词词性标注、命名实体、情感分析、文本分类等等，而结合文本分析可以实现智能审核、智能采编、自动问答，以及文本的自动生成、知识图谱等等，同时还被用于安全系统和欺诈检测。大量自动助理和应用程序也在使用它们来提取非结构化数据。比如医疗机构病历电子化和合同的法律合规等都是他们的应用范围。这些技术的一些服务提供商和供应商包括Basis Technology, Coveo, Expert System, Indico, Knime, Lexalytics, Linguamatics, Mindbreeze, Sinequa, Stratifyd, 和Synapsify.9.情感识别这项技术允许软件使用高级图像处理或音频数据处理来“读取”人脸上的情感。我们现在已经可以捕捉“微表情”或微妙的肢体语言线索，以及暴露一个人感情的语音语调了。执法人员可以使用这项技术来尝试在审讯中发现更多信息。在市场上还有其他更广泛的应用。越来越多的初创公司致力于该领域。除了口头分析之外，将音频输入，可以用来描述一个人的性格特征，包括他们积极、激动、生气或喜怒无常的等级。同时情感视频分析被用来激发新产品创意，识别升级并增强消费者体验。情感人工智能被用于游戏、无人驾驶、机器人、教育、医疗保健行业和其他领域，利用来自面部和语音的数据进行面部编码和情感分析。10.图像识别图像识别是识别和检测数字图像或视频中的物体或特征的过程，人工智能越来越多地叠加在这一技术之上，产生了巨大的效果。人工智能可以在社交媒体平台上搜索照片，并将其与各种数据集进行比较，以确定哪些照片在与搜索图像最相关。图像识别技术还可以用于检测车牌、诊断疾病、分析客户及其意见，以及进行面部识别来验证用户。同时我们日常生活中接触最多的“刷脸”也属于图像识别的一种。除此之外，电商平台上的图像检索，农作物病虫害识别、安防监控、交通监测和智慧城市等都在大规模使用着图像识别。

This week on DisrupTV, we interviewed Bala Rajaraman, Fellow and VP Cloud at IBM, Anurag Harsh, CMO at IPsoft, and Naskah Zada, Host an Producer Zada Show. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

This week on Engage we are talking about Artificial Intelligence with John Madden of IPsoft, creators of Amelia, The Most Human AI. Before you ask, no they are not creating skynet! Amelia is one of the most advanced AI in the world and sets itself apart with its advanced contextual awareness. Learn about all the advancements with this amazing technology and how it Star Trek inspired it as well as some of our favorite AI related spisodes.

Conversational AI crops up constantly in conversations about voice, but what actually is it? How the heck does it work? And how can you use it? We speak to Jeff Smith to find out.In this episode, we cover:An overview of conversational AI - what it is and how it worksThe role of voice in conversational AIHow and why brands should consider using itHow you can get started with machine learning and conversational AIChallenges and opportunities such as the state of analytics and securityAt the foot of the show, I said that this was:“One of the most interesting conversations I’ve ever had in my life.”And I wasn’t lying.Getting to grips with Conversational AIIf you’re not familiar with the concepts of conversational AI, this episode will give you a great introduction.If you are familiar and work in the industry, Jeff drops some great nuggets and learnings from his extensive experience.And if you’re interested in this from a branding perspective, by the end of this episode, you’ll have a full understanding of the contexts and environments where it’s useful.Our GuestJeff Smith, author of Reactive Machine Learning Systems, has bags of experience in the area of machine learning and conversational AI. He’s built a series of AIs, including Amy and Andrew at X.ai (what a cool domain!). That’s an AI Personal Assistant that helps people schedule meetings.Jeff now works with IPsoft and manages the conversational AI team who’re building Amelia. Amelia, as you’ll find out in the show, is an extremely sophisticated AI that can perform many human tasks, increasing productivity and business efficiencies.LinksJeff's book, Reactive Machine Learning SystemsJeff's talks and content on Reactive Machine LearningFollow Jeff on TwitterIPsoft website where you can check out AmeliaFollow IPsoft on TwitterJeff's article, 'Better conversations with machines'Check out Jeff on MediumHear Donald Trump on Lyrebird See acast.com/privacy for privacy and opt-out information.

Designing AI: How can you make an artificial intelligence chatbot so sophisticated that it passes the Turing test? Chetan Dube, CEO of IPsoft, speaks with CXOTalk about Amelia and AI product design from a designer’s perspective.Dube has served as the President and CEO of IPsoft since its inception in 1998. During his tenure, he has led the company to create a radical shift in the way IT is managed.

Designing AI: How can you make an artificial intelligence chatbot so sophisticated that it passes the Turing test? Chetan Dube, CEO of IPsoft, speaks with CXOTalk about Amelia and AI product design from a designer’s perspective.Dube has served as the President and CEO of IPsoft since its inception in 1998. During his tenure, he has led the company to create a radical shift in the way IT is managed.

This week on DisrupTV, we interviewed Peter Arvai, CEO & Co-Founder at Prezi, Edwin Van Bommel, Chief Cognitive Officer at IPsoft, Inc., and Alan Lepofsky, VP & Principal Analyst at Constellation Research. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.

Det här avsnittet av Digital Animo kommer att handla om framtiden – om Artificiell Intelligens. Redan idag börjar vi få digitala medarbetare som kollegor – är detta en möjlighet eller ett hot? Hur kommer AI påverka och förändra våra liv, hur avancerad är den och hur avancerad kan den bli? Möt den digitala medarbetaren Amelia och Johan Toll som är chef för teknikutveckling på Ipsoft. Ipsoft är det amerikanska bolaget som i höstas lanserade en AI baserad chatbot på den svenska marknaden. En chatbot som heter Amelia och som lär sig av vårt beteende och blir mer och mer intelligent, för varje dag som går.

Chetan Dube is the cool math professor you always wished you had at college. Impeccably attired and capable of switching between anecdotes about a childhood spent in New Delhi, Paris and London with deep dive explanations of probabilistic vs deterministic neural networks - he is one of the most interesting personalities in the emerging world of AI and cognitive computing. After founding his company IPsoft, he developed Amelia, a “virtual service-desk employee”, that understands the semantics of language, and can solve business process queries just like a human being. Over coffee in his office in New York, we spoke about the impact of AI on the design of companies, and in particular, the rise of the cognitive enterprise, in which software platforms will be able to understand, learn and anticipate customer needs, even before they know them.

Chetan Dube is the cool math professor you always wished you had at college. Impeccably attired and capable of switching between anecdotes about a childhood spent in New Delhi, Paris and London with deep dive explanations of probabilistic vs deterministic neural networks - he is one of the most interesting personalities in the emerging world of AI and cognitive computing. After founding his company IPsoft, he developed Amelia, a “virtual service-desk employee”, that understands the semantics of language, and can solve business process queries just like a human being. Over coffee in his office in New York, we spoke about the impact of AI on the design of companies, and in particular, the rise of the cognitive enterprise, in which software platforms will be able to understand, learn and anticipate customer needs, even before they know them.

How Human Centered Design Can Create Inclusive Systems with Chris Butler of IPSoft.You can support the HumAIn podcast and receive subscriber-only content at http://www.humainpodcast.com/subscribe. -Guest speaker: Chris Butler, Chief Product Architect at IPsoft. -Lyrebird, utilizes AI to enable creative expression. -Philosophie, deals with AI engagement sales, strategy, research, and design.-Kayak, is a metasearch engine and runs multiple travel search engines. -Kevin Kelly, is the author of the book: What Technology Wants.