Podcasts about Mood Media

Welcome to Omni Talk's Retail Daily Minute, sponsored by Mirakl. In today's Retail Daily Minute:Amazon Enhances Mobile Shopping App -- Amazon is testing a "Shop Brand Sites Directly" feature, allowing customers to browse and buy products from other retailers within the Amazon app.SpartanNash Eyes Hispanic Grocery Expansion -- SpartanNash sees growth in retail sales despite a wholesale decline, with plans to double its Hispanic grocery stores in 2025. Scheels Invests $11M in Digital Signage -- Scheels teams up with Mood Media to install 460 digital displays across stores, creating immersive retail experiences. The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!

Just prior to DSE, I was in Palm Springs to take part in an executive retreat for the digital signage crowd, organized and run by my friends at invidis, the consultancy and publishing company based in Munich. They have done these events in Europe for a few years now: an invitation-based two-day gathering that is part networking, part knowledge-sharing and part R&R - from golf to cocktails. I was along because they needed some eye candy, and there was probably also a California mandate to include a senior citizen. But Florian and Stefan from invidis had me there, as well, to do some interviews with attendees. It was a bit like herding cats because of the size of the resort, and varying schedules, but we managed to trap eight attendees in front of the camera and mikes. There are video versions you can watch, but for those who like to listen to interviews as they walk or drive (I've even heard swimming!), here's the second of two round-ups, with four interviews in each. This one has: Jeremy Gavin of Screenfeed; Shawn O'Connell, who recently joined Uniguest; Stan Richter of SignageOS; And Trey Courtney of Mood Media.

Have feedback or a question? Text us!The retail media advertising category has experienced explosive growth, with spending expected to reach $141 billion in 2024. This surge has seen retail media evolve from a niche segment to a dominant force in digital advertising, led by giants like Amazon and Walmart. But as retail media networks expand beyond traditional search formats into video, audio, one question remains - how can OOH capture more share of wallet and ride this wave?

Join Sean Halter, CEO of Connectivity Holdings, as he interviews Jamie Bettencourt, SVP North America at MOOD MEDIA, on this episode of The CMO Suite.

I imagine for all of us that have been curious & interested in the realm of psychedelic medicines for some time now, it is easy to see that the landscape surrounding the industry of these medicines is developing & shifting rapidly. While many people are focused on wanting things to stay the same way they were, others of us recognize that with anything in life, change is the only status quo & as such, it leaves us with questions such as where the industry be going, what new exciting opportunities are opening up & what we can expect to see moving forward. Todays guest on the show is a gentleman who is at the forefront of this revolution & someone I am extremely interested in conversing with to get his thoughts on these questions & more. He is a seasoned technology executive equipped with strong expertise in realms such as corporate finance, public markets & M&A. Most recently, he was the co-founder & CEO of Future Fertility, which was focused on AI applications for human infertility before moving into his newest project as CEO of Mindset Pharma. Mindset Pharma is a company who's mission it is to be on the cutting edge of developing next generation psychedelic medicines to treat neurological & psychiatric disorders & in this episode, we will be expanding upon his mission within this company, how he first became interested in the business of psychedelic medicines to help the world at large heal & much, much more.Show Notes:(1:15) Jame's Bio.(2:37) How did James get into the business of psychedelics?(8:42) What are the challenges regarding psychedelic usage?(12:36) What kind of new psychedelics is James creating?(22:04) The most interesting part of James' work.(33:38) The future of psychedelics.(41:27) What has been the most fulfilling part of James' life/business?   (46:47) Where you can reach James!(47:41) One final question…About James LanthierJames Lanthier, CEO of Mindset Pharma is a seasoned technology executive with strong expertise in corporate finance, public markets and M&A. Most recently, Mr. Lanthier was a co-founder and CEO of Future Fertility, an innovative early stage developer of AI applications for human infertility. As a C-Suite executive, Mr. Lanthier has assisted in the growth and successful exit of numerous technology-enabled businesses through the public markets, including Mood Media, the world's largest in-store media provider, and Fun Technologies, a pioneer in online casual games.Connect with Jameshttps://twitter.com/MindsetPharma https://twitter.com/JamesLanthier https://www.linkedin.com/company/mindset-pharma-inc/ https://www.linkedin.com/in/james-lanthier-243b9791/ Check us out at Highlyoptimzed.meThank you to Freedom Builderz for Making this Podcast Possible!Building online platforms for visionaries & influencers.https://www.freedombuilderz.com/ This episode was produced by Mazel Tov Media in Quincy, Massachusetts.

On this week's episode of #LocationWeekly we talk about Mood Media acquiring Vibenomics, Panera Bread testing Amazon's palm payment tech, Yext releasing a “no code” page builder tech, AARP launching a free app to encourage safe driving & Reveal Mobile introducing new OOH measurement tool. Tune in now!

Welcome to another episode of Expert To Authority Show, brought to you by http://gtex.org.uk/, I am your host, Simone Vincenzi, The Experts Strategist, and this is the podcast for experts who want to become the ultimate authority in their niche while making an impact in the world. We have created the Webinar Conversion Kit where you will get access to: The High-Converting Webinar Framework BONUS #1: High-Converting Webinar Slide Template BONUS #2: Pitch and Follow Up Templates BONUS #3: High Converting Webinars Case Studies BONUS #4: Our Trello Webinar Checklist All of this for only £29.99 for a limited period of time. Click here to download. https://webinarconversionkit.com/ Today I have the pleasure to Interview Ian Philip James Ian love helping people and teams to solve tricky, thorny and complex problems by imaginatively and curiously untangling them bit by bit. His super powers are asking powerful questions that unlock thinking and helping people to identify and cut straight to the point of an issue. He worked in all sorts of places and industries, local authority, theatre, private training, housing (real estate and social), private facilitation, entertainment. He worked for all sorts of people… Hackney Council, Newham Council, London Pantomimers, GTEX, MyLondonHome, Circle Housing and private clients include… BBC, New Look, Mood Media, Sir Paul McCartney, Vinopolis as well as a number of private individuals. Connect with Ian Philip James Linkedin: https://www.linkedin.com/in/ian-philip-james-886a1b38/ Facebook: https://www.facebook.com/ian.james.357 To become a GTeX Member, Apply here: https://gtex.events/call ------- To receive daily support in your coaching and speaking business, join our private Facebook Group EXPLODE YOUR EXPERT BIZ https://www.facebook.com/groups/explodeyourexpertbiz/ ------- Take a full business assessment for free to have absolute clarity on your business with the EXPERT BIZ CHECKLIST. http://bit.ly/expert-biz-checklist-podcast ------ Also, make sure you subscribe to the podcast so you don't miss any other episode. If you want to reach out to me with your questions, you can email me at Simone@gtex.org.uk that comes right to my inbox. --- Send in a voice message: https://anchor.fm/explode/message

In this episode we speak to Anida Gurlit who joins us from Charlotte, NC. Anida is a Creative Director of Music Design at Mood Media. Mood Media is a leading in-store media solutions company whose goal is to create greater emotional connections between brands and consumers through the right combination of sight, sound and even scent. The company reaches 150 million consumers each and every day through more than 500,000 subscriber locations in 100+ countries around the globe, so it's probably safe to say your mood has been influenced by their handiwork at some point. Most people know Muzak as the low key background music you hear in elevators. Mood media acquired the company has years back. The syruppy sound of muzak is gone now but background music remains a big business. In this episode Anida explains the surprising history of Muzak and how her company helps brands and retailers drives sales through the use of instore tunes. Check out moodmedia.com and follow them on Twitter: @moodmedia and on Linkedin: @mood-media ... Beatseeker has been selected by Feedspot as one of the Top Music Technology Podcasts on the web: https://blog.feedspot.com/music_technology_podcasts/ Learn more: beatseeker.fm Insta: @beatseekerpod Twitter: @beatseekerpod Facebook: facebook.com/beatseekerpod Patreon: https://www.patreon.com/beatseeker Beatseeker is sponsored by the Boombox Music League: boomboxsoftware.com

In episode #119 of The CXChronicles Podcast we welcomed Jaime Bettencourt, SVP of Global Account Mangement at Mood Media based in Austin, TX. Mood Media is the global leader in elevating Customer Experiences, combining sight, sound, scent, social mobile technology and systems to create greater emotional connections between brands and consumers. Mood’s solutions reach over 150 million consumers each day through more than 500,000 active client locations around the globe. Mood’s clients include businesses of all sizes and market sectors, from the world’s most recognized retailers and hotels to quick-service restaurants, local banks and thousands of small businesses.Episode 119 Highlight Reel:Leveraging all of your customer's sensesBuilding  great CX across a plethora of mediums How Mood built its CX tool-kit for scale Building living playbooks for growth & successCross collaboration & building your VOC Task ForceHuge thanks to Jaime and her team for coming on the show and featuring their work and efforts in pushing the Marketing & Advertising space into the future! Click here to learn more about Mood MediaIf you enjoy this episode of The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review, this is the easiest way we can find new listeners, guests and future CX'ers!Check out CXC's Youtube Channel HereWant to learn more about CXChronicles, click here now!Support the show (https://cxchronicles.com/)

Montreal's Stingray has built up a global business providing curated music channels for consumers on their cable systems and through streaming, and also for retail through in-store radio systems. But the company also has a fast-growing Business division that's focused both on shopper experiences, using digital display, and on shopper behaviours and interests. Stingray has been most active in Canada, and particularly Quebec, but it is making moves to expand in the United States, Europe and elsewhere. I caught up with Renaud Lafrance, the Chief Revenue Officer for Stingray Business, to get a sense of how his group operates, the product offer and the state of the retail market as we start to come out of this awful pandemic.  We get into a bunch of things, including how retailer needs have evolved in the past year, and the value of analytics. We also talk about a big sports retailer's flagship, filled with digital, in suburban Montreal. Subscribe to this podcast: iTunes * Google Play * RSS The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT Renaud, thanks for joining me. Let's start by giving you background on what Stingray is all about. I spoke with Pierre from your company about three years ago, but it's certainly time to do an update.  Renaud Lafrance: Yes, David. First of all, thank you for having me on your podcast. I've read a lot of great things about it. Let me give you a very brief summary of the Stingray organization: Stingray was founded in 2007. We're a publicly listed company as of 2015, and essentially, we're a business leader in the music and visual media in the world. There are essentially three business units of Stingray:  #1, Genesis is what we call our broadcast plus streaming app business. This is where you see many cable operators around the world, but let's say in the US operators such as Comcast, in Canada Rogers, and such where you have audio channels. And throughout the years, without many acquisitions, we've added other channels, other solutions, such as Quello, which is the Netflix of concerts and karaoke, we have the largest licensed karaoke catalog in the world, and we have different platforms for the karaoke, not just cable operators, but in the world of OTT (over the top) platforms such as Amazon, they're distributors of our content and Roku, Samsung TV+, which are using our audio and visual channels. Different products like NatureScape is one of them. If you ever have a Samsung TV or an LG, both are partners of ours. This is loaded directly into the smart TVs. So this broadcast/streaming app business is one of our units.  The second unit is Radio. We have a hundred radio stations, like old-style broadcasting. The third business unit is the discussion today. The one which I take care of is Stingray Business, which is all about in-store media solutions regarding music and digital signage and experience as well as insights.  You're a Montreal company and I think you got your start on the digital side by acquiring another Montreal company called Groupe VIVA. Is that pretty accurate?  Renaud Lafrance: Yeah. So since 2007, our Stingray Group Inc, we've done 48 acquisitions into different divisions, but in the distinguished business division, our first foray into digital signage was in 2015. Before that, we had acquired other commercial background music companies, but the digital signage, digital experience portion of the in-store media world started in 2015. And yes, it was a local Canadian company called Groupe VIVA and then we also acquired another digital signage company called Novara Media out of Toronto, and we also acquired a company in Europe, in Benelux, which had a mix of commercial background music and digital signage, a company called DJ-Matic, and where we have a presence in the Netherlands in both Belgium, and we also acquired last year during the pandemic, our Mexican affiliate Basha, which has many large enterprise brand clients with digital signage rolled out in Mexico.  So is that kind of a strategy for the executive to grow through, at least in part through acquisition? Renaud Lafrance: Absolutely. Stingray’s strategy is a growth twofold into user acquisition and also a big push in organic growth as well. The combination of the two.  So your streaming music business is global on the digital media side, the quasi digital signage side, is that primarily North American and more so than anything so far in Canada? Renaud Lafrance: So just to give you a little context, we have around 125,000 locations. With one of our solutions or both or more than two in retail locations. So music, signage, business intelligence (what I would call insights) so we have a global footprint. So our strategy was really to become a global player and really take on global enterprise clients. We have to have a footprint and not just the footprint, feet on the street with a full staff taking care of support, taking care of project management, taking care of curation, taking care of all the integration necessary for both signage and music, commercial music install. So this is why we have an office in Sydney, Australia for the APAC region, with a full team over there. We have the European team, the Mexican team, USA, Canada, and all our different offices have the signage capabilities, embedded with the commercial music to give a full in-store media solution package for our retail, brick and mortar clients in the different verticals that we operate. But is it fair to say that a lot of your business to date has been in Canada and you're now expanding?  Renaud Lafrance: When we acquired the company in Europe, they had a certain percentage of revenue coming from signage. Mexico is, I would say 80% digital signage, but it's fair to say that like notable large clients like we have banks in Mexico with a full digital signage rollout, the largest pharmacy chain in Mexico also under digital signage and but of course, still the bulk now is Canada, but very quickly moving on to American brands as well as global enterprise brands for digital signage, as we speak.  And you did some sort of, I think it was a partnership more than anything else, with a US company called Space Factory, going back two, three months, yeah? Renaud Lafrance: So the thing with Space Factory is that we started with the partnership with them, they're a veteran crew, a collective in the in-store media world. They'd been operating in the past 30 years in various different businesses that are well-known such as play networks and others. And we just combined our efforts to really launch our conquest of the American market. As of Jan 1st, we exited our relationship with our partnership with Mood Media, where initially we were exclusive for Canada for commercial music and they were for the US. Now, this is over and one of the reasons why we partnered with Space is to accelerate our penetration in the American market with seasoned veterans. And again, we're always looking at tuck-in acquisitions and major acquisitions in the American market to further consolidate and further grow our in-store media business as well as we built and we're continuing to build a full organic sales team in the US and going after enterprise brands always. So, I'm an end-user, I'm a large retailer in the US and I'm interested in what Stingray’s Space Factory has to offer. What all is it that you guys do? Do you start right at the consulting idea stage and take it all the way through to ongoing management? Or are there a start point and an endpoint? Renaud Lafrance: I think with our unique blend of solutions, not just on the business side, but also on the consumer broadcast side, we have a lot of assets and we have a unique position, a combination that we can bring to the marketplace. I'll take Insights as an example. As we bundle these, the media, music, technology, digital signage experience, Insights. Also, for instance, I'll give you a little more background on the Insights portion. We acquired a company last year called Chatter Research, and they've developed a very clever way to get feedback from retail clients, thus giving very sought-after information on customers. The way this is done in the retail world these days in the past years, often you go and shop or even shop online. You'll sometimes get a request to fill out a survey, go online, fill out a survey. What chatter has done through a proprietary AI engine is really a clever easy way to interact with clients to talk about their experience. We call it a conversation.  So if you're a purchase or an operator, with a QR code enabled through signage or through different media placements in a retail operation, you have a conversation with an AI text-based on your smartphone. Thus you're answering and the AI will look at 1200 inflection points. So instead of asking you questions, eight or nine questions. It's an open conversation. And then the AI captures this data and there's a dashboard with which retail management can really consult every second of the day, if they want real-time feedback coming in, classifying it and seeing what people really want or what's missing. So this intelligence is I think, now a vital part of our whole in-store media solution offering and it also makes it another value add and something very distinctive as to bring to the business world.  Yeah. It sounds like a chatbot, except instead of it being for virtual stores, it’s for bricks-and-mortar stores. Renaud Lafrance: Yeah, but it's more than a chatbot because it was really built for the whole retail marketplace and there's also a version online for a lot of our retailers that have e-commerce, especially these days in the pandemic. So it's not a chatbot, it's really focused on getting feedback from clients and really capturing all of that and building a dashboard, establishing the NPS (Net Promoter Score) and executives can have deep insight that they would never get with simple eight-question feedback.  This is very different, it seems from a lot of the retail analytics that has been marketed in the last three or four years. I think I went to a show a couple of years ago, and the trade show floor was filled with companies selling AI-based, computer-vision based retail analytic, and I've not seen a lot of take-up of that stuff, so going out this way with an opt-in app basically seems very different.  Renaud Lafrance: It's very different. We've also had our different digital experiences with digital signage solutions using AI with facial recognition and so on, just establish with our clients what's working, what's not working with content, and so on, but this is really smart, simple, and conversational. And there's no app, by the way. It's just, you just look at the QR code, or you can just text the number and you start the conversation via text.  This has been an interesting 12 months, to say the least, and a difficult time for a lot of retailers unless they sell groceries or they're a big box or they sell liquor. I'm curious: how the last year has been in terms of what retail needs are, what retail interests are in digital experiences in-store, has it gone quiet on you, or is there still a lot of interest or even perhaps more interest than there was in the past because things are so different now? Renaud Lafrance: I will give you an answer based on geography because, in all our different countries where we have our retail clients, we have a different mix. For instance, in North America, we were lucky to have a lot of essential business clients, such as supermarkets, drug stores, banks who always stayed open. In other geographies, we have sometimes more of a mix of restaurants, cafes, hospitality, and so on. And whether it's Europe or Canada, the USA, or Mexico, a lot of them were shut down, and are still shut down. But overall, we were very lucky to have enterprise brand clients and a good concentration in the essentials, and even the QSR clients, kept operating with a drive-thru, curbside pickup.  The second part of the answer to your question is yes, we are seeing the demand for new things. Signage whether it's signage that will be at the entrance of the store, look at store counts, people counts, like the whole messaging for COVID. Another thing that's happened along the way is on the audio side, the music side, because we have thousands of locations where we can broadcast messages, we've been broadcasting a lot of COVID messaging for our retail clients. Less visual but more audio, so you absolutely reach everyone that's in the store. So COVID messaging, health and safety, whether it's for the employees or for the general consumer walking in the store, that‘s been very popular, and even using our insights solution Chatter, we're getting a lot of new information from clients stating what they need, what they want, what they're looking for and what they'd like to see within the retail experience, the customer experience regarding visual content regarding less touch.  Are there still budgets out there? There are retailers who are prepared to spend or are they on hold? Renaud Lafrance: Funny thing is a lot of retailers, and again, if you look at the focus on large global brands, whether to engage with a current vendor and they want to switch because some people in some companies in the industry have been affected, I’m talking about some of the competition, might not have as healthy a balance sheet. And, it's very interesting to see the number of our fees and then the number of large deals that are currently in negotiation with major iconic brands around the globe that we are currently involved in. So regardless of, let's say 2000-3000 store global chain, won’t name a specific brand, but they are affected in different countries, but they are still looking at modernizing, looking at digital experience within the store, the customer experience.  We've been saying for many years that maybe the retail footprint will be reduced but the experience will be augmented. So the short answer, David, is that surprisingly does a lot of activity right now.  That's good. I'm also curious, there's been a lot of things written and a lot of speculation on things like panel discussions and so on about how retail has changed and how selling is moved to the parking lot, to the curbside that there's a big demand for personalization, that there'll be appointment-based shopping and a lot of the way that we do shopping in places other than big-box grocery stores and so on, will change as a result of all this. Are you seeing that at all?  Renaud Lafrance: I then we are seeing, and if you look at different verticals, I'll use the example of QSR, for instance, with certain QSR, forward-thinking brands, the proliferation of drive-thru, some drive-throughs are now two lanes, three lanes. As we just mentioned, using a mobile app to pre-order delivery at specific spots within the curbside pickup. You're seeing multiple channels now open up and even in the discussion with someone autonomous cars delivering food, and we were involved with a signage portion within the car and also the feedback insights portion within that a delivery service that will be launched later by a major QSR brand.  You also mentioned some fully-automated stores coming online. You’ve seen Amazon Grocery, and closer to us, Circle K is also looking at the convenience store automation lab. We've also done a great new concept with a Canadian-based QSR chain called Recipe Unlimited, which holds around 1300 locations spread out over nine brands and they developed a new concept where all their brands can be served with one kitchen, and you pre-order, or you just walk in like a giant vending machine and there's no sit-down, you just pick up in your cubicle, the meal you ordered and you go home with it, but you have access to all the brands within one kitchen instead of going to different restaurants, obviously.  I'm using the QSR example, and then we could go on to different verticals, we've seen ghost kitchens happening. We've seen many different innovations coming up right now that we want to assist partners with these clients in helping them bring, in the QSR business, as I've stated before, they're also looking at experience: what can we do to have a unique experience? So more investment’s going towards experience and made into new experiences, into new delivery methods instead of a proliferation of a greater number of locations to serve their client base.  One of your colleagues, Martez sent me a video that showed a new store that you guys have worked on in suburban Montreal and out in Broussard that is a sporting goods store and you guys have done quite a bit of sporting goods stores. Can you tell me about this Sports Expert store and what the thinking was behind it? Because it's pretty ambitious and big.  Renaud Lafrance: This unique store, I think the square footage is around 65,000 and the owner-operator has currently 10 sporting goods stores under this banner, called Sports Experts, pretty much Dick's Sporting Goods in the US and yeah, we've been partnering with them for a number of years and the specific owner really believed in revamping to create more experiences and made a lot of multimillion-dollar investments within his stores, and specifically this large one where we supported them with unique solutions: LED interactivity, obviously our commercial background music embedded with a special playlist made for them, Chatter’s in there also, and it's really become like a flagship store, iconic store and the ROI is clear. Even if it was a substantial investment for the total store, the total footprint of the store. After it's been open now for a year and a half, sales are better than expected based on the considerable investment you made in that store, not just with our solutions, but with everything put together. Sporting Goods is an interesting one. There's a rival Canadian chain that has opened a lot of big flagship stores as well and they've been to a point of amusement for me because they seem to want to throw everything, including the kitchen sink into the stores, in terms of visual razzle-dazzle, like there's gesture, there's interactive, there's everything, and I've walked through there and thought, and a lot of times, “I'm not sure why they did this.”  Are the Sporting Goods retailers getting a little more sophisticated in terms of what they do and why they want to do it and getting past the, just a pure visual excitement thing?  Renaud Lafrance: I think so. I don't know if you want to mention the banner or not?  (Laughter) Go right ahead if you want, or I can... Starts with Sport.  Renaud Lafrance: Oh, yeah. Okay. I'll use the example of the Sports Experts one where you have a refrigeration area as if you were in the Arctic, and you enter and you try some coats on and so it's not just digital experiences and it's unique.  So that's an example of what's making it different and unique, or you enter an area where there's rain so that you can test the rain gear and the permeability of different coats. And I guess if you look back in the eighties and nineties, the mall was at the centerpiece of social activity for a lot of teenagers and adults. Now we're seeing entertainment come into retail. We're seeing experience. As you were talking about the store near the greater metropolitan area of Montreal on the South shore, they are in an open outside mall. And you're seeing all these developments around entertainment in these openings, again, the pandemic and last year have stopped some of the development, but we all foresee this to continue on the experiential side melting retail, hospitality, entertainment, all in one.  Yeah. I've been out that way. I don't think the store was open at that point, but certainly, there are some great restaurants right in that immediate area. You've got some premium retailers there, it's not your average shopping mall. Renaud Lafrance: No, and there are other real estate developments coming up across North America where you'll have concerts, like major hotels set up within the retail shopping area. They become destinations in themselves, maybe a precursor that is the West Edmonton Mall, but we see more and more of this and experiences are becoming very important. Yeah. It can't be just a destination to go shopping because you can go shopping on your phone or on your desktop.  Renaud Lafrance: Exactly and I think, with our global footprint, we are very well positioned to really partner with these brands to bring these experiences. So when you have the first meeting with a chain retailer, it doesn't really matter what they sell, just a chain retailer, and you have that first conversation, what do you ask them?  Renaud Lafrance: I think we have to understand the brand and what is their story, and what they want to create as a client business experience. So I think the first part always is really understanding the brand and what the brand means to their client base. That is the first and foremost thing, and then after that, you get into the solution aspect, but that is the key item to really capture and I think a lot of people are skipping that part. And this is where you can come up with enduring solutions, instead of coming up with a lot of hardware where you've seen this many times where things were not well thought out and there is no content, there is no value, but there is some signage, there is some experience, but little value because the content was not really well thought, was a second thought to the whole hardware networking logistical piece of the digital signage operation. And I think David you've been using examples of sometimes office tower lobbies where you've seen great content. I think the lobby, seating area of Netflix, you're immersed in some of their other shows, in their series. That’s using the complete power of the digital experience and creativity and really do something different.  Yeah, then you get the flip side where there's an office lobby and they put in a giant LED wall and they don't really seem to know why they did it and they just go out and find some 4K footage and run it on there. I can remember one in Miami that I saw and it was showing scenes from the Miami waterfront and the Miami waterfront was across the street from the buildings, I was like ”if I want to see that I'll go outside.” (Laughter)  Renaud Lafrance: Exactly, David. If you understand the brand, you understand the story, you can create a unique business experience for the client and I guess content and the way you draw the whole experience out is crucial. All right, Renaud, thank you so much for spending some time with me. I really appreciate it. Renaud Lafrance: Welcome, David. It's always a pleasure and good luck with your podcast. I think you have a great tool for our digital signage industry.  Thank you. 

Behold! It is Location Weekly Wednesday! Some exciting news from the location world is in our latest episode: AWS launching Location Service - a Google Maps competitor! Mood Media being acquired by Vector Capital, Starbucks partnering with Pokemon Go in Asia, Bayern Munich using AR to connect with fans and Gimbal being sued for patent infringement. All on this week's podcast. Tune in!

Kirsten discusses how music and sound are reframing this moment in hospitality with guests Pablo Henderson, Vice President of Marketing for Equinox Hotels and Anida Gurlit, Creative Director of Music Design for Mood Media.

Mood Media, the owner of the Muzak brand, is filing for bankruptcy. Is this the end of an era for elevator music? Jay and Jade gather on Instagram Live to discuss.

Kicking off the new year with exciting news from various industries. This week, our podcast starts with a new app for location based tool rental Leveld, Canada Goose creating store experience with snow and ice and JP Morgan Chase offering DashPass to premium cardholder members. We continue with a groundbreaking step from the longest running musical of broadway, the famous Phantom of The Opera becoming the 1st in the industry to leverage Alexa, Earth Fare going with Mood Media for upgraded digital signage and Sprint & Wirecard teaming-up on IoT payments. Well, a busy week for location based marketing is never a surprise and Location Weekly is once again here to update you on all that is going on. Click the link in bio and do not forget to let us know what you think after you listen! #locationweekly #locationbasedmarketing #podcast #location #locationdata #marketing #digitalmarketing #customerexperience #POS #digitalsignage #IoTpayment #PhantomofTheOpera #broadway #musical

THE LBMA PODCAST GETTING READY FOR 2020! Your favourite podcast show, This Week In Location Based Marketing is getting ready for the new decade with its new name and design! LOCATION WEEKLY is now the new name of THE LBMA podcast. And it is still full of all the exciting news from the location marketing world. In this week's episode we're discussing the New York Times location-based air pollution AR visualization, Bandit taking us to mobile order ahead only for coffee, Dentsu Aegis Network India launching hyperlocal insights tools for OOH, Mood Media combining divisions to crate Technomedia, Chick-fil-A wanting people to spend time together this holiday season, and the Salvation Army unveiling donations via Apple Pay & Google Pay. So much happened this week revolving around location, that you'll want to know all about it from the experts. Tune in now to listen to Location Weekly, Episode 443 to get all the details and insights.

There's a decent chance that when you walk into a retailer in a developed country, and you hear music or some sort of in-store audio playing, that's Mood Media. The company is in more than half a million subscriber locations in a 100-plus countries delivering in-store media solutions. While that started with music, it was natural as digital signage technology matured to add on visual messaging. Now the company has launched something called Mood Harmony, a new platform that grew out of a signage CMS and offers a single user experience to do sound, visuals, social media and even scent marketing off of one platform. I had a great chat with Trey Courtney, the Global Chief Product Officer for Mood Media, to get the back-story on the company, why it developed Harmony, and how retailers are defining and using technology designed to deliver on customer experience.  Subscribe to this podcast: iTunes * Google Play * RSS  

Severe Tire Damage. Like many things we cover in this podcast, the first streaming rock band on the Interwebs came out of Xerox PARC. 1993 was a great year. Mariah Carey released Dreamlover, Janet Jackson released That's The Way Love Goes. Boyz II Men released In The Still of the Nite. OK, so it wasn't that great a year. But Soul Asylum's Runaway Train. That was some pretty good stuff out of Minnesota. But Severe Tire Damage was named after They Might Be Giants and a much more appropriate salvo into the world of streaming media. The members were from DEC Systems Research Center, Apple, and Xerox PARC. All members at the time and later are pretty notable in their own right and will likely show up here and there on later episodes of this podcast. So they kinda' deserved to use half the bandwidth of the entire internet at the time.  The first big band to stream was the Rolling Stones, the following year. Severe Tire Damage did an opening stream of their own. Because they're awesome. The Stones called the stunt a “good reminder of the democratic nature of the Internet.” They likely had no clue that the drummer is the father of ubiquitous computing, the third wave of computing. But if they have an Apple Watch, a NEST, use an app to remotely throw treats to their dog, use a phone to buy a plane ticket, or check their Twitter followers 20 times a day, they can probably thank Mark Weiser for his contributions to computing. They can also thank Steve Rubin for his contributions on the 3D engine in the Mac. Or his wife Amy for her bestselling book Impossible Cure.  But back to streaming media. Really, streaming media goes back to George O Squier getting patents for transmitting music over electrical lines in the 1910s and 1920s. This became Muzak. And for decades, people made fun of elevator music. While he originally meant for the technology to compete with radio, he ended up pivoting in the 30s to providing music to commercial clients. The name Muzak was a mashup of music and Kodak, mostly just for a unique trademark. By the end of the 30s Warner Brothers had acquired Muzak and then it went private again when George Benton, the  chairman and publisher of the Encyclopædia Britannica pivoted the company into brainwashing for customers, alternating between music and silence in 15 minute intervals and playing soft tones to make people feel more comfortable while waiting for a doctor or standing in an elevator. Makes you wonder what he might have shoved into the Encyclopedia! Especially since he  went on to become a senator. At least he led the charge to get rid of McCarthy who referred to him as “Little Willie Benton.” I guess some things never change. Benton passed away in 1973, but you can stream an interview with him from archives.org ( https://archive.org/details/gov.archives.arc.95761 ). Popularity of Muzak waned over the following decades until they went bankrupt in 2009. After reorganization it was acquired in 2011 and is now Mood Media, which has also gone bankrupt. I guess people want a more democratic form of media these days. I blame the 60s.  Not much else happened in streaming until the 1990s. A couple of technologies were maturing at this point to allow for streaming media. The first is the Internet. TCP/IP was standardized in 1982 but public commercial use didn't really kick on until the late 1980s. We'll reserve that story for another episode. The next is MPEG. MPEG is short for the Moving Picture Experts Group. MPEG is a working group formed specifically to set standards for audio and video compression and the transmission of that audio and video over networks. The first meeting of the group was in 1988. The group defined a standard format for playing media on the Internet, soon to actually be a thing (but not yet). And thus the MPEG format was born. MPEG is now the international standard for encoding and compressing video images. Following the first release they moved quickly. In 1992, the MPEG-1 standard was approved at a meeting in London. This gave us MPEG Layer 3, or MP3 as well as video CDs.  At the Porto meeting in 1994, we got MPEG-2 standard, thus DVDs, DVD players and AAC standard a long standard for iTunes and used for both television and audio encoding. MPEG-4 came in 1999, and the changes began to slow as adoption increased. Today, MPEG-7 and MPEG-21 are under development. Then came the second wave of media. In 1997, Justin Frankel and Dmitry Boldyrev built WinAmp. A lot of people had a lot of CDs. Some of those people also had WinAmp or other MP3 players and rippers. By 1999 enough steam bad been built up that Sean Parker, Shawn Fanning, and John Fanning built a tool called Napster that allowed people to trade those MP3s online. At their height, 80 million people were trading music online. People started buying MP3 players, stereos had MP3 capabilities, and you could find and download any song you could think of easier and cheaper than you could get them at a music store. Brick and mortar music stores began to close their doors and record labels saw a huge drop in profits. I knew people with terabytes of music, where each song was about 3 megs.  The music industry had suffered a massive blow. After a long court battle, the RIAA obtained an injunction that forced Napster to shut down in 2001. The music industry thought maybe they were saved. But by then other sites like Limewire and many other services had popped up and to shut pandora's box, we needed innovation,   The innovation was making it simple to buy music. Sure, people could continue to steal music if they wanted, but it turned out that if a song was a buck, people were likely to just go out and buy it. Other vendors followed suit and before long the tide of stealing music was turned back.  Another innovation had occurred in 2001 but hadn't really caught steam yet. Rhapsody (originally TuneTo.com) was launched in December of 2001. Rhapsody slowly built up a catalog of 11 million songs and 750,000 subscribers. Rhapsody worked kinda' like Radio. Pandora Radio, launched in 2005, allowed users to create their own stations. With 66 million active users, Pandora was bought by Sirius XM for 3.5 Billion dollars. But if these were the only vendors that were in this space, it might not be what it is today. I remember in about 2010, I asked my niece about buying a song. She looked at me like I was stupid. Why would you buy a song. I asked her about downloading them for free. Black stare. That's when I realized the third wave of streaming music was on us. Spotify, originally created in 2006, allowed users to build their own stations of songs and now has 217 million users with nearly half paying for the subscription so they don't get ads, with revenue of nearly $6 Billion dollars. Apple Music was late to the party, arriving in 2015, because Steve Jobs wasn't into music subscription services. But since the launch they are up to 60 million users in 2019. Apple's services revenue though is over a quarter trillion dollars a year. Google has 15 million streaming subscribers and with the emergence of their Echo's Amazon is poised to garner a lot of streaming music subscribers.  Music isn't the only business that has been disrupted. You see, the innovation that iTunes and the popularization of the iPod created also made us rethink other business models. Television and movie consumption has shifted to streaming platforms. And Apps. The iOS App Store was released in 2008. The App Stores have shifted many an enterprise software into smaller workflows strung together with apps. There are now 1.8 million apps on that App Store and 2.1 available for Android users. These apps have led to ride sharing services and countless other apps displacing businesses that have operated the same way for sometimes hundreds of years. Yes, this story is about streaming music. But the movement that started with Severe Tire Damage combined with other technologies to have a resounding impact to how we live our lives. It's no wonder that their drummer, Mark Weiser, is widely considered to be the father of ubiquitous computing.   

Dans cet épisode, j'ai la chance de pouvoir m'attaquer à un sujet que je n'ai jamais eu l'occasion d'aborder dans ce podcast : le rôle de la musique dans l'expérience client. Pour m'aider à couvrir ce thème, Thierry Payet, directeur créatif et responsable CX / DCX chez Mood Media (agence de marketing sensoriel), nous partage sa vision de l'industrie de la musique et son impact dans les projets qu'ils imaginent pour les marques.

In this Martech Zone Interview we speak to Jaime Bettencourt, the SVP of Premier Sales & Account Management for Mood Media on the Impact of Sensory Marketing in Retail. Mood Media released a study (https://us.moodmedia.com/impact/) where they asked more than 10,000 consumers around the world what they most enjoy about the in-store shopping experience. They sought to learn which sensory elements have the greatest influence on customer attitudes and behaviors when shopping. What did they take away from the study? In summary... * Sensory marketing matters * Customers are influenced by and respond to their sensory environment * Investment in a sensory marketing strategy can pay meaningful dividends This study provides important customer insights, inspiration and fresh ideas. You'll look at things differently, listen more intently, feel with greater purpose and be more conscious of your surroundings and your customers when you consider the evolution of the Customer Experience. Special Guest: Jaime Bettencourt.

Jonathan is a certified life, success, and emotional health coach and a MBA Candidate. He is a content writer and team member of the IM Foundation and advising board member of the Tyler Robinson Foundation. He is also an award-winning singer-songwriter and producer with his songs being featured on FOX Sports, PAC 12 football, and Mood Media. He is passionate about assisting others in bringing out their own passion and greatness. You can find him at www.unleashg.com or on Social Media @unleashg What was the biggest turning point in your life? I have had many turning points, so honestly hard to pinpoint one. I would have to say when I was in college, I had this crazy idea to raise enough money to send my Dad over to Europe and pick up my sister where she was serving a Christian mission. He had served himself in England and always wanted to go back, but my Dad being my Dad always put other people first and did not have the finances to let himself go visit again. I took on the goal to raise enough money from friends and family to send him over there. After a few months of trying, I almost gave up, but I had this point where I said to myself, "I do not care if I have to sell my car, blood, sweat, tears, guitars, whatever, I will get him to Europe no matter what" After I made that solid commitment, the money was found, I succeeded in my goal, and I cried with my Dad as I gave him the tickets and itinerary to have him go tour Europe, England, and pick up my sister. That experience alone showed me that if I am committed, work my rear off, and believe when all others say that it isn't possible, I can make it happen. I use that in every area of life even now. Imagine you woke up tomorrow and you had to start all over what would you do differently? Relax more and enjoy the ride and allow myself to create some fun stuff just like now! Only thing I would do differently is do things earlier and not wait. This is a deep question so I will have to think on this one and I can expound when we chat. If you enjoyed this episode, please Comment Share and leave a review... Want to start a podcast? https://www.facebook.com/groups/SYWTP/ Join the Conversation in our Facebook Group Success Champions

Jonathan is a certified life, success, and emotional health coach and a MBA Candidate. He is a content writer and team member of the IM Foundation and advising board member of the Tyler Robinson Foundation. He is also an award-winning singer-songwriter and producer with his songs being featured on FOX Sports, PAC 12 football, and Mood Media. He is passionate about assisting others in bringing out their own passion and greatness. You can find him at www.unleashg.com or on Social Media @unleashg What was the biggest turning point in your life? I have had many turning points, so honestly hard to pinpoint one. I would have to say when I was in college, I had this crazy idea to raise enough money to send my Dad over to Europe and pick up my sister where she was serving a Christian mission. He had served himself in England and always wanted to go back, but my Dad being my Dad always put other people first and did not have the finances to let himself go visit again. I took on the goal to raise enough money from friends and family to send him over there. After a few months of trying, I almost gave up, but I had this point where I said to myself, "I do not care if I have to sell my car, blood, sweat, tears, guitars, whatever, I will get him to Europe no matter what" After I made that solid commitment, the money was found, I succeeded in my goal, and I cried with my Dad as I gave him the tickets and itinerary to have him go tour Europe, England, and pick up my sister. That experience alone showed me that if I am committed, work my rear off, and believe when all others say that it isn't possible, I can make it happen. I use that in every area of life even now. Imagine you woke up tomorrow and you had to start all over what would you do differently? Relax more and enjoy the ride and allow myself to create some fun stuff just like now! Only thing I would do differently is do things earlier and not wait. This is a deep question so I will have to think on this one and I can expound when we chat. If you enjoyed this episode, please Comment Share and leave a review... Want to start a podcast? https://www.facebook.com/groups/SYWTP/ Join the Conversation in our Facebook Group Success Champions

"Corrington Wheeler" is an independent singer from Maryland and a voting member of the Recording Academy for the GrammysHe released an EP on October 28th, 2015 called "Traveling East" with producers Justin Kyle of Jamie's Elsewhere with Victory Records and Eric Ferraro of Asmara. On February 22nd, 2016, he released a cover single of "The Parting Glass". His newest album "Seeking Light" was released on March 15th, 2017 with additional guest features from Garret Rapp of The Color Morale with Fearless Records, Jeremy Gilmore of Sycamour with Hopeless Records, Tada Maico, Ryan Tyler of Viridian, Sebastian Elizondo of Darkness Divided with Victory Records, & Rory Rodriguez of Dayseeker with Invogue Records and Spinefarm Records!Songs "Sociological Structural Functionalism" and "Your Erroneous Evil" have been played on over 177 global networks cumulative including Video Hits!, PC Music pool, RNR TV, OK! TV, The Cool TV, VH1 India, Havoc TV, Bowling Music Network, Club Com Inc, In-Store Sports Network, ScreenPlay, Promo Only, VJ Pro, Channel M/Play Network, Mood Media, Almen Joi’s Music Video Show, Sidewalks Entertainment, The Insane Show, Xcorps Action Sport TV, KVJ Rocks, Rhythms on The Rockside, DaPow, Access Unlimited TV.CW has played performances on shows such as America's Got Talent, appeared on national radio stations, and toured with national acts such as Alien Ant Farm, Lacey Sturm of Flyleaf, Bobaflex, Seasons After, Parabelle, Jeff Pinkus of Butthole Surfers, Chris Taylor Brown of Trapt, Flaw, Vesperteen, and others!

Bob Phibbs interviewed Jamie Bettencourt with Mood Media as she shares how music and scent can help create the right mood in a brick and mortar store.

Danny Turner - Monetizing Moods. Global Senior Vice President for Creative Programming at Mood Media Season 2/ Episode 3 I've never been able to get the final scene from the "Blues Brothers," out of my head. Jake and Elwood spend the entirety of the (in my opinion fantastic) movie racing to the Cook County Assessors office, desperate to pay the back taxes on the orphanage. The final few moments of their quest (chased by thousands of members of Illinois law Enforcement) spent waiting in the elevator, staring at the blank walls, while the dulcet tones of "The Girl from Ipanema,"plays over the loudspeakers. The scene doesn't need words, and we've all been there. Staring at elevator walls, avoiding any eye contact, canned elevator Muzak playing over the elevator speakers to fill the silence. Just say the word, "Muzak," and "The Girl From Ipanema" jumps immediately to mind. But here's the thing, Muzak, as we thought we knew it, no longer exists. Muzak hasn't been a company since 2011 when it was acquired, for $345 million by a company called, Mood Media*. Why would anyone pay $345 million for the company behind, "The Girl from Ipanema"?  Well - according to Danny Turner, Global Senior Vice President for Creative Programming at Mood Media - it was money well spent. Mood Media is an Austin, Texas-based company, which will create the perfect mood for their clients. From their website... Mood Media is the world’s leading in-store media solutions company dedicated to elevating the Customer Experience. We create greater emotional connections between brands and consumers through the right combination of sight, sound, scent, social mobile, and systems solutions.  Music, sight, sounds, smells. Everything you would need to create the perfect mood for your shopping mall, high-end hotel or corporate lobby. Mood Media yanked the "The Girl from Ipanema," kicking and screaming away from the relaxing beaches of Rio de Janeiro and dropped her right into the middle of the edgy world of modern consumer culture. It's a great interview, Danny explains a little about the history behind Muzak, about the power of music to create a mood, what is the difference between a playlist and true curation, and how artists can make a living off composing music for Mood Media. * OK, sorry, we messed up a bit. A few times (actually, like 8) in the interview we mistakenly called the company, "Mood Music"... it's called Mood Media, and we were wrong (very wrong.)

YETI, the premium cooler and accessory brand sweeping the nation, opened its first brick-and-mortar store in February of 2018 in Austin, Texas. YETI and Mood Media collaborated to create an in-store experience that truly showcased what the YETI brand is all about. The result is an 8,000-square-foot space that houses different customer touch points utilizing digital signage to heighten engagement for each visitor.   Brian Elles, Director of Product Marketing at Mood Media, joins us to share the digital signage story behind YETI's Flagship Store experience. For more case study information about this successful project deployment, click here.   Subscribe to our show on iTunes, Apple Podcast, and here on DigitalSignageConnection.com. Want to chat more about this episode? Join the conversation by connecting with us on social media.    Twitter, Instagram, and Facebook

Danny Turner is a Global Senior Vice President of Creative Programming at Mood Media. Danny has over 25 years of experience in the industry, including helping launch XM Satellite Radio, or creating programs for the likes of Starbucks, MTV, VH1, United Airlines, and Oprah. At Mood Media (a company which acquired Muzak, the inventor of background music), Danny and his team of over 65 music curators design custom playlists for some of the biggest brands, like Target, CVS, McDonald's, Whole Foods, and many more. With 500,000 active client locations around the globe, and Mood's playlists reaching 150 million people per day across 40 countries, Danny manages what can truly be called one of the largest music networks in the world. On this Music Growth Talks episode, Danny explained how music affects retail experience, and how they select music designers (one of the coolest jobs in the world). He also described his approach to creating unique music experiences, and what we liked there was that his team is not attached to certain artists or genres when building their playlists. They pick whatever will work for each brand, which gives them complete artistic freedom – great news for indie musicians. To put it in Danny's words, "I don't program by the charts". Listen to the show to also learn which mistakes to avoid when making submissions to Mood or other licensing company, and to hear about Danny's experience being one of the founding programming executives at XM Satellite Radio. ⏯ Go to http://dottedmusic.com/2018/podcast/mgt111-dannyturner for the show notes and http://musicgrowthtalks.com to subscribe to the podcast. Become a patron to access a secret podcast feed with patron-only episodes at https://www.patreon.com/andrewapanov

Ever have an emotional connection to an experience because of what you see, smell, taste, feel or hear? Well, a similar approach can be applied to retail automotive. Trey Courtney of Mood Media explains in this podcast.

Trey is the Global Chief Product Officer for Mood Media, a leading in-store media specialist that uses a mix of music, visual and mobile solutions to help its clients communicate with customers and drive incremental sales in retail establishments. Trey brings 12+ years experience in technology development and professional services at both large and small companies. Prior to Mood Media, Trey worked in a variety of product management and professional service roles at companies like Accenture and eBay.

Our GuestTrey is the Chief Product Officer for Mood, a leading in-store media specialist that uses a mix of music, visual and mobile solutions to help its clients communicate with customers and drive incremental sales in retail establishments. Trey brings 12+ years experience in technology development and professional services at both large and small companies. Prior to Mood Media, Trey worked in a variety of product management and professional service roles at companies like Accenture and eBay.Here are the highlights of our conversation with our guest:Trey is most passionate about solving the retail challenge today with technology. This entails figuring out how to engage with consumers in a meaningful way – how you do that in the most efficient way, how you create that connection, and how you use technology, most specifically mobile technology.. When he was a kid, Trey wanted to be a National Geographic journalist and go take pictures around the world and write stories. He realized when he was in college that this may not be able to get him money, so he got a degree in Finance. He started his career at Accenture where he got to learn software development process to solve business problems. Trey joined Mood Media as a consultant to help with device strategies but ultimately joined full time as a technical product manager. They take content -- whether its video or audio-- curate it and deliver it to lots of different systems and his role was to figure out the platform component of it all. In the last couple of years, he focused more on being on the shadows and internally-facing to support what’s in the market and take ownership of the product. As a kid, looking back, it was all about telling stories for Trey. He loved to write and take pictures and ultimately, that is telling stories and he shares that it’s the same now in the media company; it is still just about trying to tell stories. But what gets him excited is using all these technologies to create that story, that experience.Mood is the world’s largest in store media solutions company whose goal is to create greater emotional connections between the brands and the consumers. They do this by using sight (video digital signage), sound (audio, music), scent, and social and mobile components. Mood had recently done a visually stimulating study entitled “The State of Brick and Mortar in 2017” which embodies a lot of the company’s learnings. What interested him most is the data showing that people want assistants so we need to augment technology so that associates will be provided with better tools. Trey’s biggest learning lessons include not looking outward as much as they needed to which resulted to development of products which were simply wrong. They learned the hard way that if they wanted to develop something new, they have to have conversations with consumers.Network connectivity was also one of the bigger challenges that they had to overcome and speed, supporting different devices and platforms are things which they are trying to hone in on.

Do you feel good about yourself? Are you OK with where you are in life? Or, have you been caught up in the endless push to be more, do more, have more? Where did you learn this?Guest, Jonathan Mitchell, talks about unleashing greatness within yourself. Is it a must, a push, a realistic expectation? Or, is it hype? Listen in.More about Jonathan MitchellJonathan is a certified life, success, and emotional health mentor. He is also an award winning songwriter, singer, and producer with his songs being featured on FOX Sports and Mood Media. He is passionate about assisting others in bringing out their passion and greatness. He has coached thousands of people from one on one clients to group coaching both on and offline. He also has created his own coaching certification process to assist those who want to know how to coach more effectively using his methods. See acast.com/privacy for privacy and opt-out information.

Do you feel good about yourself? Are you OK with where you are in life? Or, have you been caught up in the endless push to be more, do more, have more? Where did you learn this?Guest, Jonathan Mitchell, talks about unleashing greatness within yourself. Is it a must, a push, a realistic expectation? Or, is it hype? Listen in.More about Jonathan MitchellJonathan is a certified life, success, and emotional health mentor. He is also an award winning songwriter, singer, and producer with his songs being featured on FOX Sports and Mood Media. He is passionate about assisting others in bringing out their passion and greatness. He has coached thousands of people from one on one clients to group coaching both on and offline. He also has created his own coaching certification process to assist those who want to know how to coach more effectively using his methods. See acast.com/privacy for privacy and opt-out information.

The head of Mood Media Australia, Steve Hughes, discusses the concept of experiential marketing and the clever ways businesses can revamp their in-store experience for their customers, the thing businesses most commonly get wrong in their messaging at the point-of-sale, and how low-cost technologies are revolutionising the buying experience for the modern consumer, plus much more. Enjoy the show! http://www.mybusiness.com.au

Royal Caribbean's cruise ships set the scene for a great vacation from the moment you step onboard, with their beautiful design, art work and sound. All over the ship, you can hear music that helps set the mood for the area you're in and it's a subtle yet important aspect of what makes Royal Caribbean's ships so much fun.This week, I'm joined by the people that have worked on Royal Caribbean's onboard sound since 2007, as we take an inside look at how the music you hear all over your Royal Caribbean ship is picked, played and organized. It's a fascinating look at how music makes your cruise that much more fun.Share with me your thoughts, questions and comments via...Twitter: @therclblogFacebook: /royalcaribbeanblogEmail: matt@royalcaribbeanblog.comLeave a voicemail: (408) 6ROYAL6Show NotesMood MediaRoyal Caribbean Blog 100th episode LIVE show detailsRoyal Caribbean tuxedo rental service