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Join the discussion with Beth McCoy, CEO of CORA Loyalty, on CORA Group's recent survey of over 2,000 adults that found the top factor influencing which credit card Americans choose is Loyalty and rewards programs (50%). Rewards won out ahead of convenience (38%), credit limit (36%), fees (32%), interest rate (32%), and security / fraud protection (31%). We dive deep into comprehensive loyalty programs, and share actionable insights into how FI's can turn this consumer interest into revenue-driving banking relationships.Send us a textPresented by Remedy ConsultingFor more information on BankTalk:BankTalk WebsiteSubscribe to BankTalk NewsRemedy Consulting WebsiteRemedy LinkedInTo speak on the BankTalk Podcast, please email us.
One of the original travel rewards programs in the Canadian market is getting a major rebrand.Air Miles, which has been around since 1992, will soon be called Blue Rewards, as owner BMO refreshes the brand to highlight that it's about more than just travel. At the same time, a longtime Air Miles partner, Shell, is making a move of its own—joining the Scene+ program operated by Scotiabank.Host Mike Eppel speaks to Patrick Sojka, founder of RewardsCanada.ca which is a Canadian loyalty rewards database, to break down what these changes mean for consumers, and take a broader look at the more than 180 loyalty brands competing for Canadians' attention. Do you have a topic that's confounding you in this economy? We'll be happy to dig into it for you and get you the answers you need. Email us at: rogerspodcastnetwork@rci.rogers.com. Thank you for listening!
Analysts Don Kellogg and Roger Entner discuss Comcast's new loyalty program, Xfinity Membership, and whether it will work as intended for the cable giant.00:00 Episode intro 00:25 Xfinity Membership overview 02:18 Loyalty plans actually drive acquisitions 04:04 Tangible vs. vague rewards 05:17 Verizon and T-Mobile's loyalty programs 06:49 Will these programs work for cable? 07:58 Customer care as a potential perk and episode wrap-upTags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, Comcast, Xfinity, cable, loyalty, T-Mobile, Peacock, Verizon, churn, NPS, customer-centric, support
The Am I Wrong? committee is back today with Korzo offering a wide range of resolutions to kickoff 2026.
In this episode I'm joined by Tash Etschmann (@tashinvests) for a chat about all things POINTS! We unpack everything from Qantas versus Velocity for frequent flyer points, Everyday Rewards vs FlyBuys, and other programs that offer added benefits. Join me as an Everyday Extra gal here: https://rewards.app.link/wc7wWEYYoOb See omnystudio.com/listener for privacy information.
All those loyalty points you're racking up at the grocery store, hotels and airlines benefit those companies way more than you. Samuel A.A. Levine is a senior fellow at U.C. Berkeley's Center for Consumer Law & Economic Justice and he previously served as director of the FTC's Bureau of Consumer Protection. He joins host Krys Boyd to discuss why newcomers to loyalty programs get priority over long-time customers, the privacy we trade off to get what we think are deals and why we might encounter higher prices anyway. His paper (co-authored by Stephanie T. Nguyen) “The Loyalty Trap: How Loyalty Programs Hook Us with Deals, Hack our Brains, and Hike Our Prices” was published by The Vanderbilt Policy Accelerator and U.C. Berkeley Center for Consumer Law and Economic Justice. Learn about your ad choices: dovetail.prx.org/ad-choices
A-Dub and AmC discuss EA getting acquired, Game Pass price hikes, and Playstation peddling Franchise Rewards. Tweet Us: x.com/MYCONTROLISSUES | Skeet Us: bsky.app/profile/controlissuespod.bsky.social | CommentQuestionMail Bag: controlissuespod@gmail.com
In this insightful crossover episode of The Consumer Finance Podcast and Payments Pros, host Jason Cover is joined by Mark Furletti and Jeremy Sairsingh to delve into the intricate world of credit card rewards programs. Discover the various types of rewards, from points-based systems to cashback and travel miles, and learn how these programs are funded. The episode also explores regulatory perspectives, including recent CFPB guidance and state-specific laws affecting rewards programs. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Ace, Chrissy, LTI & Amber create a Top 10 list of the all-time GREATEST defunct loyalty/rewards programs.
How a new California bill could change grocery, gas rewards programs Please Subscribe + Rate & Review Philip Teresi on KMJ wherever you listen! --- KMJ’s Philip Teresi is available on the KMJNOW app, Apple Podcasts, Spotify, Amazon Music or wherever else you listen. --- Philip Teresi, Weekdays 2-6 PM Pacific News/Talk 580 & 105.9 KMJ DriveKMJ.com | Podcast | Facebook | X | Instagram --- Everything KMJ: kmjnow.com | Streaming | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.
How a new California bill could change grocery, gas rewards programs Please Subscribe + Rate & Review Philip Teresi on KMJ wherever you listen! --- KMJ’s Philip Teresi is available on the KMJNOW app, Apple Podcasts, Spotify, Amazon Music or wherever else you listen. --- Philip Teresi, Weekdays 2-6 PM Pacific News/Talk 580 & 105.9 KMJ DriveKMJ.com | Podcast | Facebook | X | Instagram --- Everything KMJ: kmjnow.com | Streaming | Podcasts | Facebook | X | Instagram See omnystudio.com/listener for privacy information.
Wildfires rage near the Grand Canyon forcing evacuations at the iconic landmark, while Canadian fires impact air quality in the Northern U.S. Also, major fast-casual restaurants – including Panera, Chipotle and Cava – leverage loyalty programs and summer discounts to draw in new customers. Plus, the green light blazes on: TODAY celebrates the 100th anniversary of F. Scott Fitzgerald's novel ‘The Great Gatsby' with a tour of the extravagant 1974 movie set with Sam Waterson. And, beauty expert Zanna Roberts Rassi shares the best waterproof makeup brands perfect for a summer beach day.
Recently news broke that Hyatt and American Airlines plan to change their partnership with each other. Was the partnership "deepened" like we suggested when we wrote this post, or was it "devalued" like our readers thought in the comments? (Or is it somehow both?) (00:41) - Read our post "Hyatt & American Airlines deepen partnership, add more reciprocal earning opportunities" here. (02:49) - What is the current Hyatt / AA relationship like? (Until 12/31/24) (03:39) - New AA benefits for Hyatt elites... (08:33) - Comparing Old vs New (13:27) - Stephen's thoughts (14:21) - Nick's thoughts (16:57) - Greg't thoughts Visit https://frequentmiler.com/subscribe to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. Music Credit – Beach Walk by Unicorn Heads
There are two issuers of American Airline's credit cards - Citi and Barclays. But recent reports suggest American Airlines may be considering an exclusive arrangement with Citi as their only credit card issuer. (00:10) - Citi is in talks with American Airlines to become the sole issuer of American Airlines credit cards. Read more about the Citi / American Airlines news here. And read the original source article here. (01:33) - Why might this be bad news? Read more about the best American Airlines credit card (the Silver card) here. (05:10) - Why might this be good news? (08:58) - What should we do now to get ready for a Citi-only American Airlines credit card world? Read more about the Aviator Red card here. (13:09) - Read about how to application rules for cards like this here. Visit https://frequentmiler.com/subscribe to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. Music Credit – Beach Walk by Unicorn Heads
Hyatt's elite program can be really valuable - for instance when you reach certain milestones you can get valuable perks, and there's multiple ways of reaching those milestones. In this episode, Greg and Nick debate the best way of getting there. (01:21) - Multiple readers (coincidentally named both forms of "John") chime in with feedback from recent podcast episodes... (01:42) - Find podcast Ep269 Alaska/Hawaiian Airlines Wedding Planning here. (04:21) - Find podcast Ep262 How to get great value from you Platinum card here. (07:34) - Nick experiences a crazy Hilton resort fee for using the pool (11:42) - Bilt's September 1 Rent Day promo. Should Greg transfer his points? Read more about Bilt Rent Day promos here. (20:58) - Bilt adds Walgreens FSA & point earning Read more about Bilt rewards adding points-earning at Walgreens here. (28:34) - Delta (probably gone) : US to Taipei on Delta One from 98,000 SkyMiles (83,300 for Delta cardholders) Read more about finding this US to Taipei deal here. (33:26) - Find our World of Hyatt Complete Guide here (35:10) - Read Greg's post "Hyatt milestone spending -- what's my X?" here. (36:59) - Read Nick's "Hyatt Milestone chasing: should we all mattress run to Globalist status?" here. (39:49) - Hyatt Milestone Details: Earn valuable benefits after every 10 qualifying nights starting at 20 nights (but real value starts at 30)... (47:20) - First let's talk about mattress running... (52:54) - Credit card spend options... (52:56) - Learn more about the World of Hyatt card here. (53:43) - Learn more about the World of Hyatt Business card here. (56:26) - Which is better - mattress running or credit card spend? (1:07:33) - A reader just discovered you can redeem Cathay Pacific miles for hotels and wonders if we've heard of anyone doing this?
Gabriele Giancola, council member of qiibee Foundation, is a prominent Swiss entrepreneur known for his contributions to the Web3 and blockchain space. After graduating with a Master's in Business Management from the University of St. Gallen, Gabriele co-founded qiibee, where he is CEO, a blockchain-based loyalty ecosystem that helps brands run and connect loyalty programs.Gabriele has worked with brands such as Miles & More, Etihad Guest, Renault, and Coca-Cola. Dedicated to pushing the boundaries of how blockchain can be applied to solve real-world problems, Gabriele envisions rewards as one of the top three payment methods that will drive blockchain's growth and societal impact.Gabriele's areas of expertise include blockchain innovation and business enterprise loyalty programs.In this conversation, we discuss:- The next iteration of loyalty programs- Consumer brands and sports clubs are now adopting blockchain- How Web3 has continuously evolved its incentivisation processes- Offering greater transparency and flexibility- Calculating the value of points programs- Creating liquidity in points programs- The importance of partnerships for loyalty programs- Using web3 to unlock the next frontier of loyalty programs- The future of rewards programsqiibeeWebsite: www.qiibee.comX: @qiibeeLinkedIn: qiibeeGabriele GiancolaX: @gabriele_qbxLinkedIn: Gabriele Giancola --------------------------------------------------------------------------------- This episode is brought to you by PrimeXBT. PrimeXBT offers a robust trading system for both beginners and professional traders that demand highly reliable market data and performance. Traders of all experience levels can easily design and customize layouts and widgets to best fit their trading style. PrimeXBT is always offering innovative products and professional trading conditions to all customers. PrimeXBT is running an exclusive promotion for listeners of the podcast. After making your first deposit, 50% of that first deposit will be credited to your account as a bonus that can be used as additional collateral to open positions. Code: CRYPTONEWS50 This promotion is available for a month after activation. Click the link below: PrimeXBT x CRYPTONEWS50
There's a rewards program that's in common between Expedia, Hotels.com and VRBO. As a rewards program, it was fairly disappointing, but does that mean Wells Fargo's new One Key+ card is also going to be disappointing? We'll talk about it in today's Card Talk episode... (01:50) - Noteworthy perks of the Wells Fargo One Key+ card... (04:02) - Is the Wells Fargo One Key+ a good card? Read more about the Wells Fargo One Key+ card here (08:42) - Good alternatives to the Wells Fargo One Key+ card Find our Best Category Bonuses resource here (09:30) - Read more about the Citi Strata Premier card here (10:25) - Read more about the Citi Double Cash card here (11:44) - You could get other Wells Fargo cards as well... Learn more about Wells Fargo cards here Visit frequentmiler.com/subscribe to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. Music Credit – Beach Walk by Unicorn Heads
Rewards programs drive consumer choice and activity in connection with credit cards and other financial services. The CFPB has reported the most important element by far that influences a consumer's decision to apply for a specific credit card is the rewards program associated with the card. Further, rewards can affect the consumer's choice at the point of sale as to which card to use. In this podcast episode, which repurposes a recent webinar, we explore recent trends in scrutiny of credit card rewards programs and other rewards programs by state and federal regulators and lawmakers. We also address laws and regulations, enforcement, emerging pitfalls, and best practices applicable to rewards programs. We open with a review of how rewards have been treated in the CFPB's reports on the credit card market since 2013, and the significance of and learnings from these reports. We then focus on complaints and federal regulators' enforcement activity relating to rewards programs. Next, we turn to state law developments affecting rewards programs, including laws that specifically apply to rewards programs as well as contract, interchange, and UDAP / UDAAP laws. We then delve into other topics including the current focus on airline – credit card rewards programs by the Department of Transportation and the CFPB; the CFPB's May 2024 report about credit card rewards; and important elements card issuers should keep in mind in the context of co-brand credit card rewards programs. We then conclude with a discussion on best practices to consider in mitigating risks and maximizing the benefits of rewards programs. Alan Kaplinsky, Senior Counsel in Ballard Spahr's Consumer Financial Services Group, moderates today's episode, and is joined by Michael Guerrero and Joseph Schuster, Partners in the Group, and Kristen Larson, Of Counsel in the Group.
Your host, the legendary John Landecker, is joined by Herb Weisbaum, The ConsumerMan, an Emmy-award-winning broadcaster and one of America's top consumer experts. He's been protecting us for more than 40 years, having covered the consumer beat for CBS News, NBC News, and The TODAY Show, among others. He is currently a contributing editor at Checkbook.org, a nonprofit organization […]
This morning on Good Morning Hospitality: Hyatt Hotels Corporation acquires me and all hotels Part of the JdV by Hyatt brand, it is expanding its European footprint with new locations in Berlin, Hamburg, Leipzig, and Stuttgart. World of Hyatt tops 2024 hotel rewards, offering great value. Airbnb proves cheaper in 71 out of 100 US cities. Record-setting travel is expected for July 4th, with TSA screening over 32 million travelers and AAA predicting 70.9 million road trips. European travel faces disruptions from strikes in Italy and Ireland. — Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts! This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form! Learn more about your ad choices. Visit megaphone.fm/adchoices
Yesterday, the CFPB released a report on rewards programs that traces the rise of such programs and warns that it views certain practices as unfair, deceptive, or abusive acts and practices ripe for investigation and enforcement. While the report addresses credit card rewards programs specifically, there are important takeaways for co-branded partners and any company offering a loyalty or rewards program to mitigate risk of enforcement and litigation. https://www.kelleydrye.com/viewpoints/blogs/ad-law-access/cfpb-report-and-hearing-with-dot-highlight-risks-with-rewards-programs Donnelly McDowell dmcdowell@kelleydrye.com (202) 342-8645 www.kelleydrye.com/people/donnelly-l-mcdowell Subscribe to the Ad Law Access blog - www.kelleydrye.com/subscribe Subscribe to the Ad Law News Newsletter - www.kelleydrye.com/subscribe View the Advertising and Privacy Law Resource Center - www.kelleydrye.com/advertising-and-privacy-law Find all of our links here linktr.ee/KelleyDryeAdLaw Hosted by Simone Roach
You know we're fans of Hyatt...but some of their recent behavior has been downright painful! That's what we'll discuss in today's Coffee Break episode. (01:28) - Hyatt introduced Category 8, claiming it would only be for SLH (03:05) - Introduced peak pricing (04:26) - As feared, they moved Hyatt properties into that Category 8 (04:43) - Introduced a separate (way more expensive) award chart for all-inclusive properties (05:35) - Created Homes & Hideaways at poor value...then later moved a number of "Destination Residences" properties to Homes & Hideaways (07:53) - Ended MGM partnership (08:34) - Ended SLH partnership (09:54) - Introduced Mr & Mrs Smith dynamic pricing Still plenty to love: (13:03) - Best-in-class top tier status benefits (you know you'll get breakfast / lounge, free parking on award stays, meaningful upgrades, etc). (14:17) - Best milestone rewards (confirmable suite upgrades, Guest of Honor awards, valuable free night certificates) (16:04) - Lots of sharing options: share free nights, upgrade certs, globalist status (via GOH awards), points, etc. (17:09) - Ability to supplement elite earning with credit card spend (18:08) - Generally very good value for points for properties that adhere to an award chart Visit here to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. You'll find all other Frequent Miler on the Air episodes here. Music Credit – Beach Walk by Unicorn Heads
In the fiercely competitive hospitality industry, hotels are constantly seeking innovative ways to attract guests and drive bookings. One strategy that has proven to be both effective and mutually beneficial is the implementation of hotel rewards programs. These programs offer a plethora of advantages for both guests and hoteliers, creating a win-win scenario. In this episode, we'll delve into the numerous benefits of using hotel rewards programs to drive bookings.
Hilton's SLH partnership is stirring up some excitement over Hilton, even for people like Greg who haven't bothered with Hilton cards for awhile, so this week we're discussing Hilton credit cards, credits, and free nights. (02:07) - We forgot about Qpoints last week... (Mail Bag) (05:10) - Citi Strata Premier (Card Talk) (10:33) - Citi accidentally made Strata Premier details public (Crazy Thing) (11:56) - Citi accidentally published FAQ showing that it may be possible to upgrade to Prestige card (Crazy Thing) (14:10) - Earn Delta MQDs on hotel bookings & car rentals (Mattress Running the Numbers) (16:58) - AutoCamp now bookable with Hilton points Main Event: Strategizing Hilton credit cards (20:40) - Hilton is the only major hotel program with easy to get, uncapped free night certificates (28:28) - Read about the Hilton Honors American Express Card here: https://frequentmiler.com/AmxHilton/#Goto (28:40) - Read about the Hilton Honors American Express Business Card here: https://frequentmiler.com/AmxHiltonBiz/#Goto (29:19) - Read about the Hilton Honors American Express Surpass Card here: https://frequentmiler.com/hilton-honors-american-express-surpass-card/#Goto (30:00) - Read about the Hilton Honors American Express Aspire Card here: https://frequentmiler.com/AmxHiltonAspire/#Goto (31:18) - Earning free nights (43:51) - Earning rebates to keep cards net free (51:22) - Greg's strategy (1:01:00) - Nick's thoughts (1:05:01) - Is booking anything better than booking nothing? (Question of the week)
Nick just came back from a weekend in Toronto at the Toronto Travel Summit. In today's Coffee Break episode, he'll share 4 cool things he learned there. (2:00) - Air France is working on upgrades using miles that sounds like it might be very reasonable. (07:30) - Aeroplan intends to bring back family pooling the same as it was. (09:17) - Aeroplan is actually working on getting partner space back up and running. (12:56) - Hotels could be a good use of Finnair Avios (18:08) - Networking at these things continues to be great! Lots of interested / interesting people & creators with different angles. Visit here to get updated on in-depth points and miles content like this, and don't forget to like and follow us on social media. Music Credit – Beach Walk by Unicorn Heads
SummaryIn this episode of Talk Commerce, Brent Peterson interviews Lin Dai, the CEO and co-founder of Super Logic, a next-generation rewards and loyalty platform. Lin shares his passion for points and miles and his interest in kitesurfing. The conversation focuses on the evolution of rewards programs, the value of loyalty, and the challenges faced by brands in managing points accounting liability. They also discuss the importance of engagement and personalization in rewards programs and the potential for peer-to-peer trading of digital credits.TakeawaysRewards and loyalty programs are widely adopted by brands as they drive customer engagement and additional purchases.Points accounting liability is a significant challenge for brands, especially those with large rewards programs. Technology can help brands actively encourage customers to redeem their points.Engagement and data are key issues for retailers with rewards programs. Personalization and gamification can enhance the user experience and drive engagement.The airline industry is moving towards a spending model for rewards programs, which is more profitable for airlines. Credit card companies play a crucial role in guaranteeing rewards for customers.Innovative rewards programs offer experiential rewards and digital badges that can unlock bigger rewards. Peer-to-peer engagement and trading of benefits can increase user engagement.Regulation may be needed to protect consumers from devaluation of points in rewards programs.
Restaurant reward programs can provide outstanding rewards. This episode reveals our picks for the best and worst restaurant rewards programs of 2023. For more articles and reviews, visit our website at www.therewardsmaster.com
**WATCH THE PODCAST ON YOUTUBE** Today, we're going to talk about two bank rewards programs that are often underrated, but have some great value and perks. We'll quickly combine these two to finish off our bank rewards series. Also, stick around until the end to find out about a FREE bonus I'm offering just for my listeners! Get your FREE BONUS by clicking HERE. Ads Lindsay Letters: CROMPTONCHRONICLES for 10% off your order Travel Freely App - FREE to use, great app for keeping track of all your cards, player 2 status and new welcome offers! Resources From Today's Episode TPG Citi ThankYou Rewards Travel Partners & Ratios Discover's Rotating Categories- TPG Credit Cards DiscoverIt Cash Back Card Citi Premier Card --- Send in a voice message: https://podcasters.spotify.com/pod/show/travelhackwithme/message
Hey everyone, we're back again with our good friend, Jeff Low, the CEO and founder of Stash Hotel Rewards. Jeff is a stud. He took a universal problem that every independent hotel faces and solved it in one easy-to-use solution. Cody and I get asked all the time - "How do we increase guest loyalty?" or "What's the easiest way to get return guests?". Our answer has always included Stash Hotel Rewards. We hope you enjoy today's episode. Be sure to check out our friends from Stash Hotel Rewards at www.stashrewards.com. Also, shoutout to their great sales reps, Audrey and Patrick! You guys rock! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com
I know it feels like you'll never get a free flight, car rental, hotel, etc. - so why bother? Well there are actually other benefits you get from these free rewards programs! From skipping lines to better boarding groups, Jenn shares her tips!Support the Travel Mug Podcast by buying us a coffee! You'll make our day & you'll get access to fun stuff like bloopers and extra content.We have Merch! Shop the Travel Mug Podcast Store GRAB OUR MASTER PACKING LIST HERE*****************************************We are travel enthusiasts who do not claim to be professionals! Instead we are two Halifax, NS natives with travel blogs who somehow found one another on the internet and now, we have a podcast!!Join us every week as we talk about our favourite destinations, travel tips, travel fails and all things travel!We have a big passion for travelling and talking about travel so we hope you will listen and join the conversation.You can find us here:Our WebsiteFacebookInstagramJenn's Travel Blog Jenn's YouTube channelMeggan and husband Peter's YouTubeDisclaimer - all episodes are our opinions/experiences, always do your research and make travel plans based on your budget and comfort levels.Support the show
On today's podcast episode, we discuss what to make of Google turning 25 years old, how US shoppers feel about stores, why tiered rewards are all the rage, how Hispanic people think their values are reflected by advertisers and Americans, taxi drivers turning into robots, some mind-bending facts about US geography, and more. Tune in to the discussion with our forecasting writer Ethan Cramer-Flood, forecasting analyst Zach Goldner, and director of forecasting Oscar Orozco. Follow us on Instagram at: https://www.instagram.com/insiderintelligence/ For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: © 2023 Insider Intelligence Unlock unlimited opportunities that reach consumers everywhere with Awin's affiliate marketing platform. Choose which partners best match your marketing objectives. Control costs by defining how you pay them. And customize your program to mirror your unique goals. Consider Awin your full customer journey marketing partner to drive growth.
Credit Union, DUCA, has a new profit shares rewards program that brings together a better rate for fixed income investments and a rewards program called ‘Do More Profit Sharing'. We have Chief Member Experience Officer, Phil Taylor, join us to tell us how it works. Find out more at duca.com and connect on Facebook, Twitter, LinkedIn and Instagram.
We talk about our favorite fast food rewards programs, Candy Spelling facing backlash, Todd and Chase Crisley, and play Game Show Roulette! Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We talk about our favorite fast food rewards programs, Candy Spelling facing backlash, Todd and Chase Crisley, and play Game Show Roulette! Learn more about your ad choices. Visit megaphone.fm/adchoices
Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. But now, some companies are becoming a bit more stingy — and customers are taking notice. Last fall, for example, many balked at Dunkin's decision to stop offering a free drink on their customers' birthdays and instead give them triple loyalty points on their purchases. On June 1, Sephora started requiring a $25 minimum purchase for online customers looking to claim a free gift and 250 loyalty points during their birthday month. Changes to birthday rewards or redemption requirements aren't new. Starbucks, which gives its rewards members a free drink or food item for their birthdays, progressively limited the timeframe for redeeming that gift over the years — from 30 days, to one week, to four days and, finally, to just the date of your birthday in 2018. Some experts say the cost of maintaining loyalty programs, as well as recent impacts of inflation and changes in consumer behavior since the start of the COVID-19 pandemic, are among the reasons why companies may be pulling back. “While we're assessing our own personal expenses, so are businesses,” Marshal Cohen, chief industry advisor of Circana and retail expert, told The Associated Press. “Businesses have to look and say, ‘Are these programs working? Are they working to full capacity? ... (And) is there another way of doing this that wouldn't cost us as much money?'” “What (brands) need to do is not make too many changes so often — because you're going to start rubbing your audience the wrong way and it could backfire — and you should be very thoughtful about it,” Lanz said. “They do need to communicate it so that it's not a complete surprise.” It's possible this could mean a scaling back of more rewards programs. But there could also be an opposite effect, Julie Ramhold, consumer analyst with DealNews.com, said — noting that some retailers could offer “potentially better birthday rewards to encourage a return to spending on frivolous items.” This article was provided by The Associated Press.
It pays to be loyal.
The growing use of cash back and reward programs by cash strapped South Africans is the focus in this edition of the Business Day Spotlight. Our host Mudiwa Gavaza is joined by Dov Slowatek, CEO and founder of SavvySaver. The discussion explores SavvySaver's business model; the place of ‘cash' in a digital economy; avoiding scams; and the use of artificial intelligence (AI) in reward systems. Business Day Spotlight is a TimesLIVE Production.
Mark Ross Smith, CEO & Founder of StatusMatch.com, revolutionized the way airlines run their incentive programs for frequent travelers. Through Status Match he's brought over one billion dollars in new customer value to major airlines, like Emirates, Lufthansa, Air Canada, Frontier Airlines, Spirit Airlines, and more. Show Notes & Links: https://parisvega.com/mark-ross-smith-status-match/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/first-customers/message
Starbucks is piloting a reward program called Odyssey in which members get rewarded with NFTs. We discuss the possible tax consequences to Starbucks and its customers. We also discuss the issues surrounding taxation of NFTs in general.
WorldatWork's Liz Supinski joins us to discuss the just-published 2022 Year in Review: Inventory of Total Rewards Programs and Practices. Liz shares the most significant changes from last year, findings that most surprised her, among other fascinating tidbits, trends and insights she and her crack team unearthed. Bonus chat on Liz's latest ambitious DIY project – not quite as impressive as the plane (yes, we said plane) that she and her husband built several years ago, but still, pretty pretty pretty impressive.
We have some terrible, no-good news: rewards programs are getting less rewarding. A new paper in Frontiers in Science details one research group's case for organoid intelligence—the practice of using tiny clumps of human stem cells to power computers. Provincial budget season is in full swing after Alberta and BC unveiled their #spendinggoals. In case you weren't watching with popcorn in hand like we were, here's the lowdown. Celebrating something? Let us know here: https://thepeak.typeform.com/to/MNdYA3TO
Customers are unhappy when their favorite retailers make it harder to earn rewards, as Starbucks, Dunkin' and Best Buy have recently done. But firms have to walk a fine line between customer loyalty and profits, says Wharton's Raghuram Iyengar. Hosted on Acast. See acast.com/privacy for more information.
We need to stop bribing our customers. We give too much and get too little. The solution is to redefine what “value” means to us and to them. In this episode, Josh Kopel and Jaime Oikle unpack the right and wrong way to run loyalty and reward programs to make sure you and your customers are getting the most out of the relationship. ____________________________________________________________ Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. We have a lot more content coming your way! Be sure to check out our other shows: Full Comp Restaurant expert videos & webinars
What would make the Web3 ecosystem explode? How can we revolutionize advertising and loyalty points? What are the challenges of building a startup in Web3 compared to Web2? These are some of the questions Charlie Silver, my guest for this episode answers. He is currently the chairman of Permission.io, he has founded and exited multiple startups and he has fantastic insights. This is an episode for anyone working in Web3, Advertising, marketing or is interested in leading a startup. You can connect with Charlie Silver and Permission below. Website:- https://www.permission.io Twitter:- https://twitter.com/PermissionIO Twitter Charlie:- https://twitter.com/CharlieHSilver Discord:- https://discord.com/invite/pDc79VfmBj Linkedin:- https://www.linkedin.com/company/permission-io/ Join our Web3 Discord community - "https://discord.gg/2eJ7DVGcx6" It is free for only the first 100 members, after that entry will be only for people who hold a speaker badge NFT from this podcast. Connect with me here - https://twitter.com/samkamani About sponsor of the podcast - Moonstream.to Moonstream makes tools that help you build, manage, and secure your blockchain economy. Moonstream has handled over $3B in transaction value to date. If you are building a blockchain based game or if your Game has NFT elements to it then reach out to me, we are able to help your game reach to the next level. --- Send in a voice message: https://anchor.fm/web3podcast/message
In this episode, Łukasz Słoniewski of Comarch joins Let's Talk Loyalty to discuss the "2022 Global Report on Loyalty Marketing & Rewards Programs," a research report performed by Forrester Consulting in Q1 2022 with 549 loyalty marketing leaders from around the world. Łukasz shared some of his key learnings from the report, such as understanding the significant difficulties we as loyalty marketers face, the most popular loyalty program benefits being offered in 2022, and their ambitions for the next five years. Listen to learn from this interesting research on the loyalty marketing business, and how these global experts expect our programs to change in the coming months and years. Show Notes: "2022 Global Report on Loyalty Marketing & Rewards Programs.” Łukasz Słoniewski Comarch
#55: Points expert, Julia Menez, joins Chris to go deep on all things points and miles, including points stacking, optimizing rewards, tools to help organize your points and miles, using buying clubs to earn lots of points, and Chris shares how a somewhat sketchy website saved him an extra 15% off a new couch!Julia Menez (@geobreezetravel) is a points strategy coach, speaker and host of the Geobreeze Travel podcast, where she interviews travelers from all walks of life about their points and miles strategies.Full show notes at: https://allthehacks.com/maximize-points-julia-menezView the video version of the episode: https://www.youtube.com/watch?v=Dbhznmaq0BgSponsor LinksVuori: 20% of the most comfortable performance apparel I've ever wornInsideTracker: 20% off personalized wellness & nutrition plans backed by science.Fabric: Affordable term life insurance for you and your familyCardPointers: 20% off the app that helps you earn more cash back, points, and miles. All the Hacks Live Q&A EpisodeMonday, 5/9 @ 12p PDTRegister and join at allthehacks.com/live Selected Links From The EpisodeConnect with Julia Menez: Website | Instagram | FacebookJulia's Podcast: Geobreeze TravelJulia's gift to All the Hacks listeners: Geobreeze Hotel Upgrade TemplateBuyers ClubsPFS Buyers ClubMYS Buying GroupBuyForMeRetail@thepointsanalystPack Your Bags With PointsJulia's Monthly Buyers Club MasterclassEarn More Points + $$$Grabr - International purchasers prepay for you to buy items locallyRakuten - Cash back at thousands of storesFluz - Cash back at thousands of stores + referral bonusesSeated - 20%+ back at partnered restaurantsDosh - Additional rewards shop, dine, and book. Can be stacked with Seated and other dining portalsCashback Monitor - Portal to find cash and points back for online retailersHoney & RetailMeNot - Promo Codes instantlySearchTempest - Search the whole USA on CraigslistSavendeals - Coupons for Crate & Barrel, Lowes and Home DepotMyVegas Rewards - Get points towards free things in VegasFrequent Miler - Blog with great points + miles contentDoctor Of Credit - Blog with great points + miles contentPay1040.com - Pay taxes with your credit cardID.me - Discounts for teachers, military and moreOptimizing Your PointsFeedly - Keep track of many blogs/websitesAwardWallet - One dashboard for all your pointsTravelfreely - Credit Card managementCardPointers - Automated Reward optimizer for your credit cardsCredit Karma - Credit score trackingPoint.me - Award flight search toolANA Around the World Redemption - Up to 8 flights in biz class for less than 120k pointsTurkish Airlines Miles & Smiles - Great deals for award flightsUnited Excursionist Perk - Unique trick to get an extra free award flight from UnitedScott's Cheap Flights - Alerts on cheap flights around the worldCredit CardsAmerican Express Gold - 4x Dining/GroceriesBilt Rewards - Earn Points on RentChase Freedom Unlimited - 1.5x on EverythingChase Freedom Flex - 5x on Rotating CategoriesChase Sapphire Preferred - Huge 80k Bonus and 3x Dining/2x TravelChase Sapphire Reserve - 3x Dining/TravelAll the Hacks Card Signup Site - Thanks for using this! :)PodcastsGeobreeze Travel podcast:Episode 7 - How to Stack Points and Rewards Programs with Angel Trinh (@pennywisetraveler)Episode 56 - How to Earn More Points on a Teacher's Salary with Zac Hood (travelfreely.net)Episode 67 - Brazil Travel Tricks and Military Benefits with Mark WhiteHacking the American Dream Full Show NotesHow people on a smaller budget can earn enough points to use toward travel [03:05]Outsource buying, how participating in buying groups can work to your advantage [05:14]When sourcing items, do buyers usually pay more than the item costs? [07:04]Buyer's groups: are they reliable? trustworthy? Advice to keep you from being scammed, and how to learn about the different buyer's clubs options available [08:36]Using Freedom Flex, Freedom card, Freedom Unlimited, Sapphire Preferred, and Sapphire Reserve to earn points [11:10]Bringing electronic and medical devices to Latin America: reasons to consider using Grabr, and advice about safety during the product exchange [11:55]Chris and Julia walk through an extreme example of how valuable ‘stacking' can be along with ways to automate the process [13:40]The unbelievable benefits of stacking through dining portals [14:54]Using Cashback Monitor to learn the best places for cashback, transferable points, and airline points, as well as hacks for accessing coupons online [18:45]Julia's favorite app for stacking deals in Las Vegas and how often you can take advantage of the offers [23:53]Chris highlights the “crazy amounts” of point stacking deals [26:39]Specific places to search online for timely deals that require prompt action and tools to help organize your point balances [28:52]Why it's important to understand the 5/24 rule and its exceptions [31:54]Julia Menez's go-to cards and her advice for travelers who are just beginning the process of accumulating points [35:16]Amazing redemptions to take advantage of even though you may not have a huge balance and how to use the ANA Around the World redemption program [40:02]Plan a trip across Europe using Julia's redemption super hacks [45:07]Buying points, is it worth it? Chris and Julia share their perspectives [50:55]3 reasons why paying your taxes on a credit card might actually make sense [52:54]Hacks to save money and earn perks for members of the military and their spouses [57:49]For upgrades and extra perks, while traveling, Julia shares a special link to a template on her website for All the Hacks listeners [59:56] Where to find Julia Menez online [1:01:50] Today's SponsorsVuoriVuori is a new and fresh perspective on performance apparel. Perfect if you are sick and tired of traditional, old workout gear. Everything is designed to work out in, but doesn't look or feel like it. The product is incredibly versatile and can be used for just about any activity like running, training, swimming, yoga; but also great for lounging or weekend errands.To get the most comfortable and versatile clothing on the planet with 20% off your first purchase (plus free shipping on any US order over $75 and free returns) visit allthehacks.com/vuori FabricFabric is where parents come to start their families' financial lives. They make life insurance easy with new lower prices that mean significant savings over other providers, like a million dollars in coverage for less than a dollar a day. With everything online, it takes less than 10 minutes to apply, and you could be offered coverage instantly, with no health exam required. Fabric is fully-backed by Vantis Life, one of the most trusted names in life insurance. To start protecting your family today with a 30-day money-back guarantee visit meetfabric.com/allthehacks InsideTrackerInsideTracker provides a personalized plan to improve your metabolism, reduce stress, improve sleep, and optimize your health for the long haul. It's created by leading scientists in aging, genetics, and biometrics. They analyze your blood, DNA, and fitness tracking data to identify where you're optimized—and where you're not. With Inside Tracker you'll get a daily Action Plan with personalized guidance on the right exercise, nutrition, and supplementation for your body.For a limited time, you can get 20% off at allthehacks.com/insidetracker CardPointersCardPointers is a free app that helps you manage all your credit cards in one place and makes it easy to find the right card to maximize your category bonuses on every purchase. You can also load it on your partners phone so they'll also the best cards to use. The app automatically tracks every category bonus and recurring credits from over 5,000 cards. They also track and help you use your Amex, Chase, Bank of America, or Citibank offers to save even more money every day.The app is free to download and many of the features are free too, but if you want to unlock all the features, you can get 20% off CardPointers Pro at allthehacks.com/cardpointers Connect with All the HacksAll the Hacks: Newsletter | Website | Facebook | EmailChris Hutchins: Twitter | Instagram | Website | LinkedIn
How rewards programs can help your business. The national survey of contractors was just released and Mike Capizzi gives you how these programs can help build your business. Podcast Sponsor is Profitability Movement - https://profitability-movement.mn.co Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/ Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147