Talking Pools Podcast

Send us Fan MailEn este episodio, Rudy responde una pregunta que recibe con frecuencia en el campo: ¿cuánta tierra de diatomeas (DE) debe agregarse realmente a un filtro después de una limpieza completa? A través de un enfoque práctico y fácil de entender, explica cómo determinar la cantidad correcta basándose en el área de superficie del filtro y no simplemente en estimaciones o costumbres heredadas. Temas PrincipalesLa importancia de la dosis correcta de DEMuchos técnicos y operadores agregan menos tierra de diatomeas de la necesaria después de limpiar un filtro. Rudy explica por qué esta práctica puede afectar el rendimiento de la filtración y cómo asegurarse de que el filtro reciba la carga adecuada. Cómo se calcula el área de superficie de una rejilla DEUtilizando una rejilla estándar de 19 pulgadas de diámetro como ejemplo, se revisa el proceso para convertir pulgadas a pies y calcular el área de superficie mediante la fórmula del área de un círculo (π × radio²). Por qué cada lado de la rejilla cuentaLas rejillas de los filtros DE tienen dos caras activas de filtración. El episodio muestra cómo considerar ambas superficies para obtener una medición precisa del área total de filtración. Determinando el área total del filtroUna vez calculada el área de una sola rejilla, Rudy demuestra cómo multiplicar ese valor por el número total de rejillas para determinar la superficie completa del filtro. En el ejemplo utilizado, un conjunto de 12 rejillas proporciona aproximadamente 47.28 pies cuadrados de área de filtración. La regla de la industria para la carga de DESe analiza la recomendación comúnmente aceptada de agregar aproximadamente 1.25 libras de tierra de diatomeas por cada 10 pies cuadrados de área de filtración. A partir de esta fórmula, se calcula la cantidad total necesaria para el sistema de ejemplo. Conversión práctica a cucharadasPara facilitar el trabajo en campo, Rudy convierte el peso requerido de DE en cucharadas o paladas estándar, explicando que una palada típica contiene aproximadamente media libra de tierra de diatomeas. Esto permite realizar ajustes rápidos sin necesidad de una balanza. La regla sencilla para recordarDespués de realizar todos los cálculos, Rudy comparte una forma mucho más fácil de estimar la cantidad de DE necesaria en sistemas que utilizan rejillas estándar de 19 pulgadas: aproximadamente una cucharada o palada por cada rejilla. Una regla práctica que simplifica enormemente el proceso para técnicos y operadores. Lo Que Aprenderás Cómo calcular correctamente el área de superficie de un filtro DE.  Cuánta tierra de diatomeas agregar después de una limpieza completa.  Cómo convertir libras de DE a medidas prácticas de campo.  Por qué agregar muy poca DE puede afectar el desempeño del filtro.  Un método rápido para estimar la carga adecuada utilizando el número de rejillas del sistema. Sobre el PresentadorRudy Stankowitz, de Aquatic Facility Training & Consultants, comparte conocimientos prácticos basados en décadas de experiencia en la industria de piscinas, ayudando a técnicos, operadores y profesionales acuáticos a comprender no solo qué hacer, sino también por qué hacerlo.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this thought-provoking Floc It Friday episode, Rudy Stankowitz takes a step away from chemistry myths, manufacturer sound-offs, and social media debates to explore a topic that has generated considerable discussion in both the pool industry and online communities: natural swimming pools. Drawing from four peer-reviewed scientific studies provided by Professor Charles Gerba, Rudy examines what the current scientific literature actually says about biological water treatment systems, pathogen control, microbial communities, and public health.Before diving into the science, Rudy also shares a personal message recognizing National PTSD Awareness Month, discussing the unseen challenges many industry professionals carry and reminding listeners that they are never alone in their struggles. In This Episode Why natural swimming pools represent a fundamentally different philosophy from traditional disinfected pools  The role of biological treatment systems, regeneration zones, gravel beds, and microbial communities  A review of a documented 2001 German outbreak involving more than 200 illnesses associated with a public nature-like swimming pond  What researchers discovered about swimmer exposure, water ingestion, and viral transmission  The findings of a Canadian risk assessment examining pathogen behavior in natural swimming ponds  How filtration rates, turnover times, and treatment efficiency influence health outcomes  The potential role of UV disinfection and why questions remain about its interaction with biological ecosystems  Research from Spain examining microbial populations and fecal contamination in natural swimming pools  Wildlife as a potential source of contamination in recreational waters  The importance of biofilms and the complex microbial communities that inhabit them  Why cyanobacteria, algae, and aquatic microbiology continue to raise important scientific questions  The challenges of identifying microbial populations without site-specific testing  What a 2024 One Health review reveals about algae, cyanobacteria, recreational water quality, and public health  The difference between visible water quality and the unseen biological processes occurring beneath the surface  Why scientific uncertainty is not a weakness, but a critical part of the scientific process Key TakeawayThe current scientific literature does not conclude that natural swimming pools are inherently unsafe, nor does it suggest that all questions surrounding their operation have been answered. Instead, the research consistently points toward the need for continued study, monitoring, challenge testing, and a deeper understanding of the biological communities responsible for water treatment. As Rudy emphasizes throughout the episode, science advances not by defending positions, but by asking better questions. Topics Discussed Natural swimming pools  Biological water treatment  Recreational water health risks  Pathogen control  Biofilms  Cyanobacteria  Algae ecology  Public health  Water quality monitoring  Environmental microbiology  Charles Gerba  Risk assessment  One Health research Mentioned During the Episode Professor Charles Gerba  Canadian Natural Swimming Pool Risk Assessment  German Nature-Like Swimming Pond Outbreak Investigation  Spanish Natural Swimming Pool Microbial Study  2024 One Health Review on Algae and Recreational Waters  National PTSD Awareness Month SponsorsThe 2026 Talking Pools Podcast Pool Industry Mentor Award is proudly supported by: BlueRay XL  LaMotte Company  Revved Up Apparel  Aqua Comfort Water Group Research on Natural Pools https://drive.google.com/file/d/1QpahWoVh3DDoNPwdw3oFsnbmUEj_umrS/view?usp=sharingConnect With Talking Pools

Send us Fan MailThis week on the Talking Pools Podcast, Wayne Ivusich and Steve Sherwood take listeners on a journey through some of the strangest, funniest, and most unforgettable experiences pool professionals encounter in the field. What begins as a discussion about a pool overrun with frogs quickly evolves into a collection of stories that highlight the reality of working around water every day. Wayne and Steve invite listeners to share the weirdest things they have ever discovered in skimmer baskets and pool systems, leading to stories involving snakes, squirrels, possums, underwear, rodents nesting beneath winter covers, and even a horse that found its way through a safety cover and into a swimming pool. The conversation is both humorous and educational, reminding listeners that no two days in the pool industry are ever the same. The episode then shifts to a more serious discussion about water clarity and swimmer safety. Wayne recounts a tragic real-world drowning incident in a cloudy public pool, emphasizing why clear water is not simply an aesthetic goal but a critical life-safety requirement. The hosts discuss why operators should never compromise visibility standards and why maintaining proper filtration and water chemistry remains one of the most important responsibilities in aquatic operations. Steve also addresses the growing trend of misleading social media pool "miracle fixes" and viral videos that promise instant water recovery through tablets or additives. The hosts explain why proper pool chemistry does not work that way and encourage listeners to be skeptical of products that appear too good to be true. In this week's insurance segment, Steve is joined by Pat from California Pool Association Insurance Services to continue their discussion about a unique consulting project involving pools at a doggy daycare facility. The conversation explores liability concerns, insurance requirements, hold-harmless agreements, commercial pool responsibilities, and the challenges of maintaining aquatic facilities that are operated by people whose primary focus is animal care rather than water management. The discussion provides valuable insight for service companies considering unusual or high-liability clients. The second half of the episode dives deep into robotic pool cleaners, filtration systems, and service efficiency. Steve explains why robotic cleaners have become essential tools for modern pool professionals, discusses the pros and cons of suction-side, pressure-side, corded, and cordless cleaners, and shares how automation can dramatically improve service quality while reducing labor hours. The hosts also discuss customer expectations, communication, and the importance of establishing clear responsibilities between pool professionals and facility operators. Finally, Wayne and Steve discuss professional education, the value of Certified Pool Operator (CPO) training, and opportunities for experienced professionals to become CPO instructors themselves. The conversation highlights how education improves safety, builds confidence, creates additional revenue opportunities, and helps elevate professionalism throughout the industry. Topics Covered Weirdest things ever found in skimmer baskets  Wildlife encounters in swimming pools  Pool safety and water clarity  Real-world drowning prevention lessons  Social media pool chemistry myths  Doggy daycare pool liability concerns  Insurance and hold-harmless agreements  Commercial pool management challenges  Robotic pool cleaners and automation  Sand filters vs. cartridge filters  Customer expectations and communication  CPO certification and instructor training  Building a stronger pool service business Connect With Talking Pools

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood sits down with Michael Thill, Regional Sales Manager with The Grit Game, to tackle some of the biggest misconceptions surrounding sales, distribution, retail operations, dealer support, and business growth in the swimming pool industry. Michael shares lessons learned from more than 15 years in retail, distribution, service, renovations, and manufacturer representation, offering a behind-the-scenes look at what really drives success in today's marketplace. From his unexpected introduction to the industry in 2011 as a part-time helper at Caribbean Pools to leadership roles with PoolCorp and now The Grit Game, Michael discusses the power of company culture, mentorship, relationship building, and why loving what you do can completely transform your career. Topics Covered in This EpisodeDo Dealers Only Care About Price?Michael explains why price is often the first question asked—but rarely the deciding factor. Customers and dealers alike are willing to pay more when they receive exceptional service, expert guidance, and genuine support. The conversation explores how value consistently outperforms price in long-term business relationships. Why Product Knowledge Still MattersThe discussion challenges the idea that customers should educate themselves before entering a retail store. Natalie and Michael explain why knowledgeable staff remain one of the most valuable assets a business can have and how ongoing education creates better customer experiences, stronger teams, and increased profitability. The Real Purpose of Retail StoresContrary to popular belief, customers don't only visit pool stores when something breaks. The episode explores how successful retailers create environments that foster loyalty, trust, community, and repeat business long after the initial sale. Distribution Is More Than Moving BoxesMichael shares what he learned working inside distribution and why great distributor representatives function as educators, problem-solvers, business developers, and strategic partners—not simply order takers. Inventory, Forecasting & Supply Chain RealitiesThe pair discuss common misconceptions about inventory availability, forecasting, lead times, and why communication between dealers, distributors, manufacturers, and reps is critical to maintaining product availability and supporting business growth. Building Better Dealer RelationshipsWhat makes a dealer easy to support? What creates challenges? Michael shares candid insights about adaptability, openness to change, communication, and why strong relationships remain one of the most powerful business tools available. Why Great Products Don't Always WinThe conversation explores why even outstanding products can struggle to gain market share and how education, awareness, promotion, and dealer buy-in often matter more than product quality alone. Promotion vs. DiscountingOne of the most practical discussions of the episode focuses on the difference between promoting products and discounting them. Michael explains why businesses often rush to markdowns before fully utilizing effective marketing, customer engagement, and event-driven promotion strategies. Key Takeaways Relationships outperform transactions.  Product knowledge remains a competitive advantage.  Great customer experiences create loyalty beyond price.  Distribution and manufacturer reps can be valuable business partners.  Forecasting and communication reduce inventory challenges.  Education fuels growth at every level of the industry.  Promotion creates excitement; discounts should be a last resort.  Long-term success comes from investing in people, not just products. Memorable Quote"Plants don't grow in the same pot they started in. They need new soil, new opportunities, and continued cultivation. Businesses are no different." — Michael Thill Whether you're a builder, service professional, retailer, distributor, manufacturer, or sales representative, this episode provides valuable insight into the relationships, strategies, and mindset required to thrive in today's pool industry.#TalkingPools #PoolIndustry #PoolBusiness #DealerSupport #Distribution #SalesLeadership #PoolProfessionals #RetailSuccess #BusinessGrowth #AquaticsIndustry #NatalieHood #MichaelThill Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week, Andrea takes listeners on a rapid-fire tour through some of the most misunderstood topics in pool service, water chemistry, equipment operation, and aquatic safety. From saltwater chlorine generation and pH rise to phosphates, storm cleanup pricing, cavitation, combined chlorine, and why nobody should ever trust the phrase "pee is sterile," this episode blends practical field experience with real-world pool science. Among the topics discussed: Why salt chlorine generators produce chlorine gas—not sodium hypochlorite—and what that means for water chemistry.  The real reason pH tends to rise in saltwater pools.  Why algae is not always the fault of the service technician.  Equipment failures, power outages, circulation issues, and other overlooked causes of algae outbreaks.  The surprising amount of urine, sunscreen, body oils, and other contaminants introduced by swimmers.  How bather waste contributes to chlorine demand and combined chlorine formation.  Why commercial and residential pool operators should pay attention to damaged drain covers and entrapment hazards.  The importance of maintaining visibility to the main drain and avoiding cloudy water conditions.  A realistic discussion on phosphates, when they matter, and when they may not.  Hurricane preparation strategies, customer communication, and establishing storm cleanup pricing.  Water hammer, cavitation, and the costly damage they can cause to circulation equipment.  How improper chemistry corrections can lead to scaling, cloudy water, and calcium precipitation.  Why Sarah argues the filter is more like the kidneys than the heart of a swimming pool system.  Cold-water benefits, reduced algae pressure, and seasonal chemical considerations.  Heat stroke recognition, prevention, and emergency response.  Why weekly oxidation remains an important tool for managing combined chlorine.  Air relief valves, trapped air, and equipment safety.  Water circulation patterns, dead spots, and their impact on water quality.  The differences between sanitizers, oxidizers, and disinfectants—and why chlorine and bromine serve multiple roles in aquatic environments.  Understanding total alkalinity, carbonate alkalinity, and cyanuric acid corrections in everyday pool operations. Key TakeawayOne of the recurring themes throughout this episode is that successful pool operation is rarely about a single chemical, piece of equipment, or magic solution. Safe, clear water depends on understanding how circulation, filtration, sanitation, hydraulics, maintenance practices, and human behavior all interact. Whether discussing algae prevention, storm recovery, equipment protection, or swimmer hygiene, the message remains the same: understanding the science makes better pool professionals. Listen NowAvailable on Apple Podcasts, Spotify, YouTube, and everywhere podcasts are heard.#TalkingPools #PoolService #PoolChemistry #SwimmingPool #PoolProfessional #WaterQuality #PoolIndustry #CPO #Aquatics #PoolTech Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Mondays Down Under, Lee Salisbury, Shane Melrose, and Nick discuss one of the more unusual sides of the pool industry: pools built for animals. What starts as a conversation about winter swimming temperatures quickly turns into a fascinating look at dog splash parks, crocodile enclosures, equestrian facilities, koi ponds, and the unique water quality challenges that come with maintaining aquatic environments that weren't designed for humans. Nick shares his experience servicing a commercial dog splash pad attached to a boarding kennel and dog daycare facility. Complete with water features, filtration systems, UV sanitation, ORP control, and large hair-catching pre-filters, the installation demonstrates just how much engineering can go into keeping canine swimmers safe while maintaining water quality. The hosts discuss the realities of servicing these facilities, from dealing with dog hair and elevated sanitizer demand to understanding what pathogens and contaminants may be introduced by animal bathers. The conversation expands into public aquatic facilities that host special dog-swimming events after the regular swimming season ends. Lee describes a commercial pool that transforms into a dog-friendly attraction before winter closure, complete with dog treats, pup cups, and scheduled swimming sessions. The hosts explore why these events have become popular while also examining the additional maintenance and sanitation concerns that come with allowing animals into traditionally human-focused aquatic environments. Along the way, the team shares stories from the field, including crocodile enclosure maintenance, pools converted into fish ponds, koi installations, dogs trapped under pool covers, kangaroos damaging vinyl liners, and other unexpected encounters that remind listeners that pool service often extends far beyond residential backyards. The discussion also dives into commercial pool design and operations, including Australia's practice of color-coding commercial plumbing systems to identify filtered water, unfiltered water, waste lines, and chemical treatment circuits. The hosts explain how these visual systems help technicians navigate complex plant rooms and improve troubleshooting efficiency. Finally, the group reviews sanitation considerations for splash pads and interactive water features, including secondary sanitation requirements, UV systems, ozone treatment, pathogen control, chlorine contact times, and the challenges of maintaining safe water quality in facilities with high bather loads and small water volumes. The episode concludes with practical advice for service professionals managing pools where pets are frequent swimmers and why proper filtration, sanitation, and maintenance become even more important when four-legged bathers are involved. In This Episode Commercial dog splash pads and daycare aquatic facilities  Filtration and sanitation challenges created by animal bathers  Public pools that host dog swimming events  Crocodile enclosures, equestrian pools, and koi pond conversions  Commercial plant room plumbing color-coding systems  UV, ozone, ORP, and splash pad sanitation requirements  Microbiological concerns associated with animal swimming  Practical maintenance recommendations for pools used by pets  Real-world field stories from Australia and New Zealand  Why dog hair may be one of a technician's biggest challenges Connect With Talking PoolsListen to new episodes every week across the Talking Pools Podcast Network featuring industry professionals from around the world discussing pool service, water chemistry, commercial aquatics, equipment, operations, and the challenges technicians face every day.Available on Apple Podcasts, Spotify, YouTube, and everywhere podcasts are found. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailBienvenido al Programa de Certificación de Especialista en Prevención y Erradicación de Algas, impartido por Rudy Stankowitz. En este curso aprenderás a abordar las algas en las piscinas desde una perspectiva completamente diferente: una basada en la ciencia ambiental, la química del agua, la hidráulica y la experiencia real en el campo, en lugar de los típicos tratamientos químicos de “echar productos y esperar lo mejor”.A muchos profesionales de piscinas se les enseña a ver las algas como el problema principal. Este curso desafía esa idea. A lo largo del programa aprenderás que las algas suelen ser un síntoma de problemas más profundos relacionados con la circulación, la filtración, las condiciones ambientales, la eficiencia del desinfectante, el balance del agua y las prácticas operativas. Comprender esas causas de fondo es lo que separa a un técnico que constantemente reacciona a los brotes de algas de un profesional que sabe cómo prevenirlos antes de que comiencen.Este curso explora cómo cada piscina funciona como su propio ecosistema acuático único. Factores como la vegetación circundante, cuerpos de agua cercanos, exposición solar, carga de bañistas, tipo de superficie de la piscina, ubicación geográfica, eficiencia de filtración y diseño hidráulico influyen en el comportamiento del agua y en los tipos de algas que tienen mayor probabilidad de desarrollarse. Debido a que no existen dos piscinas verdaderamente idénticas, la prevención efectiva de algas requiere ir más allá de los métodos genéricos y desarrollar un protocolo de cuidado personalizado para cada piscina individual.Los estudiantes aprenderán a “pensar más allá de la piscina” evaluando las condiciones ambientales y operativas que rodean la instalación. Descubrirás cómo los árboles, el polen, los fertilizantes, las mascotas, los patrones climáticos, la acumulación de residuos, los fosfatos, las zonas muertas de circulación e incluso los cambios estacionales pueden influir drásticamente en la calidad del agua y el crecimiento de algas. Al comprender estos factores contribuyentes, comenzarás a reconocer patrones que te permitirán predecir y prevenir problemas de algas de manera más efectiva.El curso también introduce las diferencias biológicas entre diversas formas de algas y biopelículas de cianobacterias presentes en piscinas, incluyendo algas verdes, algas mostaza, algas negras y moho blanco del agua. Aprenderás por qué tratamientos que funcionan extremadamente bien en una piscina pueden fracasar en otra, y cómo comprender el organismo involucrado permite desarrollar estrategias de remediación más precisas, rentables y exitosas.Uno de los principales enfoques del programa es aprender a trabajar con la ciencia en lugar de luchar constantemente contra ella. Explorarás las relaciones entre el pH, la aireación, la eficiencia del desinfectante, los fosfatos, la contaminación ambiental y el movimiento del agua, mientras aprendes cómo pequeños ajustes operativos pueden generar mejoras significativas en la estabilidad del agua y en la prevención de algas.Al finalizar este curso, tendrás una comprensión más sólida de cómo identificar señales de advertencia ambientales, diagnosticar problemas recurrentes de algas, desarrollar estrategias de tratamiento personalizadas, mejorar la estabilidad del agua a largo plazo y crear piscinas más fáciles de mantener. Más importante aún, comenzarás a pensar como un verdadero profesional acuático: alguien capaz de identificar las causas fundamentales detrás de los problemas de calidad del agua en lugar de simplemente reaccionar a los síntomas.Ya seas nuevo en la industria de las piscinas o un profesional experimentado en servicio y mantenimiento, este curso está diseñado para ayudarte a desarrollar conocimientos técnicos más profundos, mejorar tus habilidades de diagnóstico, reducir el uso innecesario de químicos y posicionarte como un experto más confiable y respetado dentro de tu mercado. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Floc-It Friday, Rudy Stankowitz takes listeners on a journey that starts with a surprisingly heated social media debate about natural swimming pools and ends somewhere in the future of artificial intelligence, predictive maintenance, and autonomous pool care.After receiving a flood of messages asking whether natural swimming pools are truly safe, Rudy shares the Facebook post that unexpectedly sparked a debate with advocates of natural pool systems. The discussion explores concerns about cyanobacteria, biofilms, phytoplankton toxins, and the potential risks associated with naturally managed aquatic environments. Rudy explains why his position has never been anti-natural pool, but rather pro-science, pro-testing, and pro-data. He also shares a direct response from renowned environmental microbiologist Professor Charles Gerba, whose comments on natural waters, disease transmission, and the importance of healthy skepticism add valuable perspective to the conversation. The episode then shifts gears into a much larger discussion about how dramatically the swimming pool industry has evolved over the past several decades. Rudy reflects on entering the business during an era of paper route sheets, handwritten invoices, filing cabinets, road maps, and technicians whose greatest diagnostic tool was experience rather than technology. He explains how much of the industry once relied on instinct, memory, and hard-earned field knowledge passed from one generation to the next. Listeners will hear an in-depth examination of how water testing transformed from subjective color matching to sophisticated digital analysis. Rudy discusses the progression from OTO and DPD testing to FAS-DPD and modern photometric systems, highlighting how improved testing did more than provide better numbers—it exposed inconsistencies and helped move the industry away from guesswork and toward true diagnostics. Drawing from his own research into black algae and cyanobacteria, Rudy explores the concept of pools as living ecosystems rather than simple containers of water. He discusses biofilms, microbial communities, prevention strategies, and why future pool care must focus on understanding entire systems rather than merely reacting to visible symptoms. The conversation touches on copper, silver, zinc, and the broader philosophy of preventative water management. The discussion expands into comfort technologies and the changing expectations of modern pool owners. Rudy examines how heat pumps, cooling systems, automation, and environmental controls have shifted pools from seasonal luxuries to highly managed recreational environments designed around convenience, predictability, and user experience. Along the way, he shares the unforgettable story of Ozzy Osbourne attempting to cool his swimming pool with 3,000 pounds of ice. Professionalism also takes center stage as Rudy discusses how the public perception of pool service has changed. Today's technicians are expected to understand chemistry, hydraulics, automation, electrical systems, filtration, customer service, data analysis, and business management. He explains why professional appearance, continuing education, certifications, and information sharing have become critical components of industry growth and credibility. Finally, Rudy looks ahead to the future. He explores the growing role of sensors, remote monitoring, predictive maintenance, artificial intelligence, drones, robotics, and machine learning. Rather than replacing skilled professionals, Rudy argues that these technologies will amplify expertise, allowing future technicians to spend less time collecting information and more time interpreting it. He paints a picture of an industry increasingly driven by data while still relying on the judgment and experience that only people can provide. This episode is part history lesson, part industry analysis, part philosophy, and part glimpse into the future. Most importantly, it asks a simple question:What happens when an industry stops reacting to problems and starts understanding why they happen in the first place?In This Episode Natural swimming pools and the science behind the controversy  Professor Charles Gerba's thoughts on natural waters and disease risks  The evolution of pool water testing  Cyanobacteria, biofilms, and preventative water management  Why clear water isn't always clean water  The rise of digital diagnostics and photometric testing  Heat pumps, cooling systems, and comfort technology  Professional identity in the pool industry  The future of AI, robotics, drones, and predictive maintenance  Why expertise will matter more than ever in the decades ahead Sponsored By BlueRay XL  LaMotte Company  Aqua Comfort Water Group Service Industry News Revved Up Apparel  Jacks Magic  AquaStar Pool Products Connect With Talking Pools

Send us Fan MailThis week on Thursdays with Wayne & Steve, the guys dive into one of the least glamorous—but most important—aspects of operating commercial swimming pools: documentation, compliance, and dealing with health inspectors. What starts as Steve covering pools while his service manager attends a college graduation quickly turns into a discussion about inaccurate logbooks, misunderstood regulations, and the real-world consequences of bad record keeping. Steve shares a surprising encounter involving a health inspector allegedly advising a technician to record “ideal” water chemistry values instead of actual test results. The conversation explores why accurate reporting is essential, why documenting corrective actions matters just as much as recording test results, and how falsified records can create serious liability issues for operators and service companies alike. Wayne and Steve discuss the reality that not all health inspectors interpret regulations the same way. Drawing from decades of experience, they explain why building strong relationships with local health departments is critical and why operators should remain present during inspections whenever possible. The hosts also examine situations where inspectors have provided conflicting information and discuss the importance of understanding the actual code rather than relying solely on verbal guidance. The conversation expands into the growing controversy surrounding Swimply and other pool-sharing platforms. As more homeowners rent their pools to the public, some states are beginning to classify those facilities as commercial pools. Wayne and Steve break down what that means from a regulatory standpoint and discuss the additional requirements, safety equipment, signage, inspections, and liability concerns that could accompany such a classification. Woof Woof: The Insurance InterludeIn this week's insurance segment, Steve is joined by Pat Grignol of the California Pool Association to tackle an unusual situation involving dog daycare facilities operating swimming pools for canine recreation and swim programs. The discussion explores insurance implications, bonding and grounding concerns, installation versus service liability, and the many questions pool professionals should ask before agreeing to maintain unconventional aquatic facilities. Pat offers practical guidance on how service companies can protect themselves, including recommendations regarding pool installation responsibilities, contractual protections, and the importance of ensuring proper insurance coverage when servicing specialty facilities. The conversation highlights just how quickly liability can escalate when commercial activities involve animals, customers, and water. Also Discussed in This Episode Why cyanuric acid deserves more frequent testing than many operators realize  Commercial pool logbooks and legal documentation requirements  The difference between recording readings and recording corrections  Common inspection issues involving depth markers, handrails, and safety equipment  Why health inspectors often interpret regulations differently  Appealing questionable inspection findings  The shortage of health inspectors in many jurisdictions  Commercial pool requirements triggered by pool rental services  Insurance concerns for specialty pools and animal recreation facilities  Why communication with manufacturers can sometimes be as valuable as consulting regulators  The importance of education and continuing training for inspectors and operators alike Sponsored By LaMotte Company  Council for the Model Aquatic Health Code (CMAHC)  BlueRay XL  Aqua Comfort Water Group  Revved Up Apparel Key TakeawayA pool logbook isn't just paperwork. It's a legal document, an operational record, and often your first line of defense when questions arise. Whether you're dealing with health inspections, commercial pool regulations, Swimply rentals, or even doggy daycare pools, accurate reporting and a solid understanding of the rules can make the difference between smooth operations and major headaches. 

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood of The Grit Game sits down with Adam Beech, founder and CEO of PoolBrain, for an in-depth discussion about the operational challenges facing modern pool service companies and the technology being developed to solve them. Adam shares his journey from operating a 20-truck pool service company in Phoenix, Arizona, to creating one of the industry's fastest-growing software platforms after realizing that technician accountability, customer retention, and operational scalability were problems traditional management methods could not fully solve. The conversation explores PoolBrain's latest breakthrough: fully automated LSI (Langelier Saturation Index) chemical dosing. Adam explains how PoolBrain now integrates with the Arenda calculator to automate complex water chemistry calculations, allowing companies to establish their preferred LSI methodology once and have the system consistently execute those calculations for technicians in the field. The result is reduced training time, increased consistency, improved water balance, and fewer chemistry-related mistakes. Natalie and Adam also discuss one of the industry's most persistent challenges: technician turnover. Adam explains how PoolBrain was originally built to solve the difficulties of managing field technicians, maintaining service quality, and scaling operations without increasing administrative burden. The discussion highlights how automation can reduce training requirements, standardize procedures, and help companies maintain quality regardless of staffing changes. The episode takes a deep dive into the growing role of automation in pool service operations, including: Automated chemical dosing  AI-assisted tablet recommendations  Customer communication systems  Route management  Billing automation  Service verification  Preventative maintenance alerts  Equipment monitoring  Inventory management innovations Adam explains how modern software is shifting pool companies from reactive management to proactive operations by identifying problems before they become customer complaints. Examples include tracking PSI trends to detect clogged impellers, identifying recurring chemistry issues before pools turn green, and automatically notifying customers when routes change. One of the most anticipated segments focuses on PoolBrain's future inventory management system. Adam outlines a vision of fully automated inventory tracking that follows products from supplier purchase to truck stock to chemical consumption at individual pools. The goal is a closed-loop inventory ecosystem that dramatically reduces waste, improves accountability, and eliminates countless hours of manual inventory management. Natalie also challenges Adam on several common industry myths, including: "Software is only for large companies."  "All pool software is basically the same."  "Technicians hate software." Adam explains why smaller companies often benefit just as much as larger operations and why modern pool software is evolving far beyond simple digital service logs into comprehensive operational platforms. The discussion concludes with a look at the future of the industry, including remote equipment monitoring, automated chemistry management, AI-assisted operations, integrated supplier purchasing, and the increasing role of data-driven decision-making in pool service businesses. Adam shares his belief that many operational tasks currently performed manually will become fully automated within the next five years, allowing service companies to focus more on customer relationships and business growth. Whether you're a single-pole operator, route manager, service technician, or owner of a multi-truck operation, this episode offers a fascinating look at how technology is reshaping the future of pool service.Key Topics Discussed The origins of PoolBrain  Technician turnover and accountability  Automated LSI dosing  AI-driven chemical recommendations  Customer communication automation  Service verification and photo documentation  Inventory management and purchasing automation  Operational scalability  Customer portals and self-service tools  The future of AI in pool service  Remote monitoring and predictive maintenance  Why software is becoming essential for competitive pool companies GuestAdam Beach Founder and CEO of PoolBrain, former pool service company owner, and software innovator focused on solving operational challenges within the pool service industry.HostNatalie Hood Director of Education and Events at The Grit GameLearn MorePoolBrain Official Website#TalkingPools #PoolBrain #PoolService #SwimmingPoolIndustry #LSI #PoolChemistry #PoolTech #PoolBusiness #PoolIndustryTechnology #AutomationInPools Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailOn this week's Tuesday edition of Talking Pools, Andrea delivers a rapid-fire collection of pool industry myths, misconceptions, pet peeves, and hard-earned observations from the field. What started as an episode about common pool myths quickly evolved into a full-blown list of industry hot takes, terminology frustrations, safety reminders, and the kinds of misconceptions that refuse to die. Before diving into the chaos, Andrea discusses the brutal summer heat, challenges in the field, a commercial pool battling bug issues caused by water level problems, and announces her new merchandise store featuring designs such as "Mind Your Own Pool Business" and "I'm Your Pool Guy's Pool Guy." She also shares plans for subscriber-exclusive content and future Patreon support. The episode includes industry news from a Kentucky waterpark that was forced to drain and refill a lazy river following an equipment-related hazardous materials incident. Andrea also highlights an extensive list of upcoming pool, spa, aquatics, water safety, and trade events scheduled throughout late 2026 and early 2027. The main discussion centers on a collection of misconceptions that continue to frustrate pool professionals: Why calling every chlorine product "shock" can create dangerous chemical handling situations.  The difference between actual industry standards and practices simply passed down from technician to technician.  What professionals really mean when they say they "keep" chemistry at a certain level.  Why understanding active ingredients matters more than trusting marketing labels.  The truth about "chlorine lock" and why chlorine isn't actually locked.  When cyanuric acid levels become problematic and when they don't.  Common misunderstandings surrounding Total Dissolved Solids (TDS).  Why phosphates are not always the emergency many people make them out to be.  The reality that algae outbreaks are not always the fault of the service professional.  Misconceptions surrounding Virginia Graeme Baker (VGB) compliance and pool safety.  Why safety should never be optional in the pool industry.  Organisms that chlorine struggles to eliminate, including Cryptosporidium and Baylisascaris.  Why urine in pools is not as harmless as some people believe.  Limitations of salt system boost and super-chlorination modes.  A candid discussion on natural swimming pools and the health concerns they raise. Along the way, Andrea delivers plenty of humor, blunt opinions, practical field experience, and a reminder that many pool problems are far more nuanced than social media comments often suggest. Whether you're a service technician, pool operator, builder, or simply someone who enjoys industry debates, this episode offers a refreshing look at some of the most misunderstood topics in modern pool care. Topics Covered Pool chemistry myths  Shock vs chlorine terminology  Cyanuric acid misconceptions  Chlorine lock explained  Phosphates and algae control  TDS and water replacement  VGB compliance and safety  Saltwater pool operation  Commercial pool regulations  Natural pool debate  Industry standards vs tradition  Waterborne illness prevention  Pool service field experiences SponsorsThe 2026 Talking Pools Podcast Pool Industry Mentor Award is proudly supported by:BlueRay XLLaMotte CompanyRevved Up ApparelAqua Comfort Water GroupThese companies continue to support mentorship, education, and professional development throughout the pool and aquatics industry. #TalkingPools #PoolService #PoolChemistry #SwimmingPools #PoolProfessional #PoolIndustry #WaterSafety #CPOTraining #PoolMaintenance #AquaticsProfessionals Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Mondays Down Under, Lee, Shane, and Nick sit down with Lee from AIS Water for a fascinating deep dive into the world of saltwater chlorination, chlorinator cells, and the rare-earth metal quietly impacting pool owners across the globe: ruthenium.AIS Water has spent more than three decades focused exclusively on saltwater chlorination, manufacturing everything from residential chlorinators to massive commercial systems used around the world. Lee shares insights from both the Australian and international markets while explaining why chlorinator replacement cells have become significantly more expensive in recent years.The conversation explores how ruthenium—a critical component used in chlorinator cell coatings—has skyrocketed in price due to global supply constraints, geopolitical instability, increased demand from electronics and AI data centers, and reduced mining output. What once cost around $400 USD per ounce now costs more than $1,600 USD per ounce, creating major challenges for manufacturers and consumers alike.The team discusses:Why ruthenium is essential for modern reverse-polarity chlorinator cellsWhether alternative materials could eventually replace rutheniumThe real reasons some chlorinator cells last 10+ years while others struggle to survive warranty periodsHow manufacturers balance quality, longevity, and rising production costsWhy reverse-polarity technology changed the industry foreverThe differences between older mesh-style cells and modern flat-plate designsHow coating consistency impacts chlorine production and cell lifespanWhy AIS continues to prioritize long-term durability over lower-cost shortcutsThe discussion also ventures into water chemistry and operating conditions that dramatically affect chlorinator performance and longevity. Lee explains how low salt levels, improper testing methods, reverse-polarity frequency, phosphates, water temperature, and flow rates can all influence chlorine production and shorten cell life.Listeners will learn:Why running low salt levels can reduce cell life by thousands of hoursThe difference between chloride testing and conductivity-based salt readingsWhy TDS and actual salt levels are not the same thingHow cold water impacts chlorine generationBest practices for winter chlorinator operationWhy some chlorinators produce exactly what their labels claim while others may notThe importance of understanding chlorinator output ratings and testing standardsThe episode also touches on emerging wellness trends, including cold plunges and hot-cold therapy pools, and the unique challenges these environments create for saltwater chlorination systems.Whether you're a service technician, retailer, builder, or simply someone who wants to better understand what is happening inside a saltwater chlorinator, this episode offers a rare behind-the-scenes look at the science, engineering, and economics driving one of the most important pieces of equipment in modern swimming pools.Got questions about saltwater chlorination, chlorinator cells, phosphates, magnesium chloride, or pool chemistry? Let us know and we may bring Lee back for a future episode.Talking Pools Podcast – Mondays Down UnderBecause sometimes the most important thing in your pool isn't what you can see—it's what is happening on a microscopic layer of ruthenium-coated titanium.#SwimmingPools #PoolService #SaltWaterPools #PoolIndustry #PoolChemistry #TalkingPoolsPodcast #AISWater #PoolProfessionals Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on the Talking Pools Podcast, Rudy Stankowitz delivers one of the most brutally honest and emotionally grounded episodes yet — blending psychology, mentorship, advanced chemistry, industry culture, and drowning prevention into a single unapologetic ride through the modern swimming pool industry. Rudy opens the episode by tackling something most people in the industry rarely discuss openly: the mental chaos of becoming good at pool care. He breaks down how the swimming pool industry often throws people into the deep end with little structure, little guidance, and an overwhelming amount of misinformation. From social media “experts” diagnosing pools based on vibes instead of testing, to the psychological toll of green pool emergencies and impossible customer expectations, Rudy explains why mentorship matters more now than ever. The episode then dives into the deeper meaning behind the Talking Pools Podcast Mentor of the Year Award, revealing how last year's nominations exposed stories of mentors helping people survive addiction, rebuild careers, regain confidence, and completely change the trajectory of their lives. Rudy discusses this year's explosive growth in nominations and gives recognition to sponsors helping support mentorship culture throughout the industry, including Blu-Ray XL, Rev'd Up Apparel, and AquaComfort Water Group. Midway through the episode, Rudy gives a shout-out to The Chlorine King Show and host Erik Taylor, praising the show's authentic “in-the-trenches” perspective and raw humor that resonates with pool service professionals battling the same daily chaos. Then comes the chemistry deep dive.Rudy breaks down the biological differences between copper, silver, and zinc in swimming pool treatment systems — explaining why they are not interchangeable “miracle metals,” but instead function as entirely different biological stressors against algae, cyanobacteria, bacteria, and biofilms. He explores how copper disrupts photosynthesis and metabolism, silver attacks microbial survival systems, and zinc interferes with surface attachment and biofilm formation. The episode also explores the role of sequestrants, bioavailability, metal balance, and how improper chelation can reduce effectiveness. Using one of the most memorable analogies of the episode, Rudy describes: “Chlorine is the cop kicking in the door. Copper is the cutting power. Silver disables the command center. Zinc tears down the bunker where they're hiding.” The episode closes on an incredibly serious and emotional topic: drowning prevention.Referencing the latest homeowner drowning prevention issue from Service Industry News, Rudy discusses the psychological reality of drowning incidents, the importance of layered safety systems, and why pool professionals should view themselves as frontline safety advocates — not just chemistry experts or repair technicians. He discusses silent drowning, complacency, gate failures, supervision assumptions, CPR, alarms, electrical safety, and the emotional weight of preventable tragedy. This episode blends science, sarcasm, psychology, mentorship, chemistry, and hard truths into one of the most powerful Floc-It Friday episodes yet.

Send us Fan MailIn this episode, Steve Sherwood shares insights on pool maintenance, commercial vs residential pools, insurance tips, and new hobbies like sailing. Perfect for pool professionals looking to optimize their business and safety practices.keywordspool maintenance, commercial pools, residential pools, insurance, sailing, pool chemicals, pool equipment, client management, pool industry tipskey topicsDifferences between residential and commercial poolsPricing strategies for pool servicesInsurance claims and liability managementNew hobbies and their lessons for businessPool equipment innovations and maintenance tipsSound Bites"File a claim if there's injury, always""Carry insurance, it's there for a reason""Robotic vacuums save time and effort"Chapters00:00Introduction and Overview of Insurance Obligations15:14Understanding Claims and Notifications17:08Injury Claims: When to File18:34Property Damage Claims: Weighing Your Options22:48Special Considerations for Service Companies24:51Liability and Insurance Interactions LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCalifornia Pool AssociationPool Industry Trade OrganizationCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailAI, Automation, and the Future of the Pool IndustryWith Special Guest Fred RossWhat happens when a pool industry veteran with roots in Silicon Valley, data centers, transportation logistics, and large-scale commercial pool operations sits down to talk about artificial intelligence?You get one of the most eye-opening conversations we've ever had on Myth Busting Wednesdays. This week, host Natalie Hood sits down with Fred Ross — former tech executive, entrepreneur, commercial pool operator, and industry innovator — to discuss the rapidly approaching collision between AI technology and the swimming pool industry.Fred shares his incredible journey from the transportation world into Silicon Valley tech, eventually building one of the largest independent commercial pool operations on the West Coast with 50 employees and over $5 million in annual revenue. Along the way, he witnessed firsthand the industry's resistance to technology, standardized processes, and scalable training systems. Together, Natalie and Fred tackle some uncomfortable but necessary questions: Is AI about to radically change hiring in the pool industry?  Can artificial intelligence actually identify better employees than humans?  Will digital AI agents eventually replace customer service staff?  Are robotic pool technicians closer than we think?  What happens to one-pole-and-a-truck companies when smarter competitors begin embracing automation?  Will future pool companies be built around technology rather than chemistry knowledge alone? The conversation dives deep into the realities of AI agents, automated recruiting, intelligent training systems, robotic cleaners, smart equipment, and the growing divide between companies willing to evolve and those still operating like it's 1960. Fred explains why the real bottleneck in the pool industry isn't chemistry — it's business operations, hiring, training, communication, and scalability. He also breaks down how AI can dramatically reduce administrative burdens while helping companies improve customer communication, employee training, and operational consistency. Meanwhile, Natalie brings the conversation back to the human side: customer service  education  mentorship  workforce development  professional standards  and the fear many people feel watching technology evolve this quickly This episode balances excitement, concern, humor, and realism as the two discuss where the industry may be heading over the next decade.Whether you're excited about AI… terrified of it… or somewhere in between…this conversation will absolutely make you think.Because the future of the pool industry may not belong to the company with the biggest route anymore…It may belong to the company that learns fastest.

Send us Fan MailThis week on

Send us Fan MailThis week on the

Send us Fan MailOn this episode of the Talking Pools Podcast, Rudy dives headfirst into one of the most controversial chemistry and regulatory topics currently shaking the pool industry: sodium bromide, EPA labeling law, and the reality of enforcement under FIFRA regulations.This episode is not speculation, fearmongering, or internet rumor. It is a detailed breakdown of what the EPA label changes actually mean, how pesticide law works in the real world, the difference between civil and criminal enforcement, and why documentation—not chemistry testing—is often what creates liability exposure for pool professionals.But the conversation doesn't stop there. Rudy takes listeners deep into the science of algae remediation, cyanobacteria biofilms, ammonium sulfate systems, polyquat chemistry, copper ionization, oxidizer sequencing, and why “black algae” was never one singular organism to begin with.From mustard algae treatments and chloramine chemistry to Nostoc, Oscillatoria, Lingbya, EPS biofilm structures, cyanotoxins, circulation dead spots, and why most pool pros have unknowingly been fighting infrastructure rather than algae itself, this episode tears apart decades of pool industry myths and marketing shortcuts.The show also includes major industry news updates involving Leslie's stock movement, Swimpley rental regulation battles in Minnesota, Department of Energy pool pump compliance relief secured by the Pool & Hot Tub Alliance, Mentor of the Year sponsorship announcements, and giveaway winners from the Talking Pools community. Show Notes Rudy clarifies the episode is a factual discussion about EPA labeling law and not legal advice  Breakdown of the EPA sodium bromide outdoor pool labeling restriction  Explanation of how FIFRA pesticide law makes label instructions legally enforceable  Discussion about bromate formation concerns and the EPA's regulatory reasoning  Why the sodium bromide “ban” is technically a labeling restriction rather than a criminal prohibition  The difference between low enforcement probability and actual legality  How modern enforcement actions often originate from invoices, logs, social media posts, videos, and digital records rather than physical pool testing  The major differences between residential pool enforcement risk and commercial aquatic facility exposure  Civil penalties versus criminal enforcement under FIFRA regulations  Real-world liability concerns tied to knowingly using products off-label  How lawsuits and insurance investigations can expose undocumented chemical practices  Leslie's stock movement and what it may indicate about broader consumer confidence in the pool industry  2026 Talking Pools Podcast Mentor of the Year Award updates and sponsor announcements  Jack's Magic and Revved Up Apparel giveaway winners announced  Minnesota regulators continuing efforts to classify Swimpley rental pools as public/commercial pools  Potential nationwide implications of app-based pool rental regulation  PHTA secures Department of Energy compliance relief regarding new pool pump motor regulations  Discussion surrounding supply chain concerns and delayed enforcement deadlines through 2029  Deep dive into sodium bromide chemistry and bromine sanitizer formation  How ammonium sulfate products like Yellow Out actually function chemically  Why ammonium sulfate systems create aggressive oxidation environments and massive chlorine demand  Chloramine formation explained in the context of algae eradication chemistry  Why mustard algae often responds dramatically to oxidizer amplification treatments  Traditional quats versus Polyquat 60 chemistry explained  Why cheap quaternary algaecides foam aggressively in swimming pools  The structural advantages of Polyquat 60's polymeric chemistry  Why most algaecides work better preventatively than reactively  Rudy explains why cyanobacteria biofilms behave more like fortified microbial cities than traditional algae  Breakdown of Nostoc, Oscillatoria, Lingbya, Microcystis, and other cyanobacteria genera commonly found in pools  Why “black algae” is not one single organism but a broad visual category  EPS slime layers and how they protect cyanobacteria colonies from oxidizers  Why brushing and physical disruption are essential for effective remediation  How pitted plaster creates ideal environments for recolonization  Discussion on hydraulic dead spots and their role in recurring infestations  Copper-based systems explained, including staining risks and chemistry management requirements  Why circulation correction is often just as important as chemistry adjustments  The overlooked topic of cyanotoxins and microcystin-producing cyanobacteria in aquatic environments  Why algae remediation sometimes requires filtration optimization, dilution, and water replacement after cellular collapse  Rudy argues that no algaecide replaces the fundamentals of brushing, circulation, filtration, sanitizer maintenance, and proper FC/CYA management  Why the future of pool chemistry will move toward species-aware remediation strategies instead of generic algae categories  The difference between chemistry-based pool care and marketing-based pool care Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailOn this episode of the Talking Pools Podcast, Steve dives into the realities of commercial pool liability, leak detection, client communication, and the hidden responsibilities that separate true professionals from “just the pool guy.”The episode opens with Steve discussing the frustration surrounding the 2026 FIFA World Cup ticket prices before shifting into another edition of the Insurance Interlude with Pat Grignon of the California Pool Association. Together, they unpack a real-world commercial pool situation involving missing handrails, code violations, liability exposure, and the importance of documenting hazards before they become lawsuits.Steve also delivers a detailed masterclass on swimming pool leak detection—from the bucket test and common skimmer throat leaks to light conduit failures, dye testing, and why every pool company should build relationships with specialized leak detection professionals.The conversation expands into business growth, professionalism, continuing education through CPO certification, building vendor partnerships, and the importance of commanding confidence when speaking with clients. Whether you're a new pool tech or a seasoned operator, this episode is packed with field-tested advice, operational insight, and hard-earned lessons from the trenches of the pool industry. Show Notes Steve discusses taking his first real day off in weeks after nonstop CPO classes, commercial pool work, and field service calls  Frustration over 2026 FIFA World Cup ticket pricing and how rising costs are pushing longtime fans away from attending matches  Insurance Interlude with Pat Grignon of the California Pool Association  Commercial pool liability discussion involving missing handrails, code violations, depth markers, and no-diving signage  Why service companies have a legal duty to identify and document hazards at commercial pools  The importance of written communication, email documentation, and certified letters when addressing dangerous pool conditions  Discussion on foreseeability, negligence, proximate cause, and how lawsuits target everyone connected to a commercial pool incident  Why certain violations should potentially justify closing a commercial pool until repairs are completed  Overlooked commercial pool code requirements including transition lines, deck depth markers, and step visibility indicators  How courts may determine liability between service companies and construction contractors  Steve's philosophy on protecting clients while simultaneously protecting your company from exposure  A full breakdown of swimming pool leak detection basics for newer pool professionals  How to perform the bucket test to confirm water loss  Common leak locations including skimmer throats, light conduits, spa jets, and cracked tile lines  Why Steve recommends using marine epoxy products like Splash Zone for underwater repairs  The value of partnering with dedicated leak detection specialists rather than trying to handle every service internally  Business advice on building strategic partnerships with plaster companies, leak detection companies, and specialty contractors  Discussion about markup strategy and creating referral partnerships that benefit both companies  Why pool professionals should avoid sending outside contractors who may try to steal recurring service accounts  Steve explains why honesty and transparency with customers build long-term trust  The importance of education and CPO certification for newer pool professionals entering the industry  How knowledgeable communication builds authority and helps clients trust your expertise  Real-world examples of identifying hidden hazards clients never noticed themselves  Pool Corp's giveaway promotion for the Aper Scuba P1 robotic vacuum  Discussion about distributor pricing, OEM parts inflation, and why pool pros are increasingly turning to aftermarket options  Teaser for an upcoming episode discussing commercial bidding strategies, vacuum systems, and how Steve slowly closed a six-month commercial contract negotiation Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailPool Inspections, Liability, Codes & the Dangerous Assumptions That Cost Thousands. Part 2 of this 2 part episode.With Host Natalie Hood of The Grit Game and Special Guest Dennis Boyd of Watershape UniversityIn the conclusion of this powerful two-part episode of Myth Busting Wednesdays, Natalie Hood sits down with Dennis Boyd for a brutally honest conversation about the realities of swimming pool inspections, code compliance, safety standards, liability, and the myths that continue to plague the pool industry. This episode digs deep into one of the biggest misconceptions in the swimming pool industry: just because a pool is open, built, or passed inspection once does not mean it is safe, compliant, or properly constructed today. Dennis explains how pool inspectors must constantly continue learning, especially in areas like electrical safety, bonding, lighting systems, hydraulics, structural integrity, and evolving code requirements. Natalie and Dennis break down the dangerous assumption that “if the contractor built it, it must be compliant,” sharing real-world examples of improperly built pools, exposed rebar hidden beneath unfinished shotcrete, disconnected bonding systems, improperly grounded electrical components, and construction shortcuts that could have led to catastrophic failures or lawsuits. The conversation also explores the confusion surrounding municipal inspections and building codes. Dennis explains how different jurisdictions may adopt completely different combinations of the International Building Code (IBC), International Swimming Pool & Spa Code (ISPSC), and local amendments, creating inconsistencies throughout the country. The result? Pools can sometimes receive occupancy approval while still containing serious safety hazards. Natalie and Dennis also tackle: Why home inspectors often lack meaningful aquatic training  The critical difference between general liability insurance and Errors & Omissions (E&O) coverage for pool inspectors  Why written inspection reports become legal disclosure documents during real estate transactions  The growing need for specialized aquatic inspection professionals  Why pool builders, service technicians, and inspectors often operate with completely different knowledge bases  The shocking pool code requirements most professionals have never heard of — including residential safety rope requirements under ISPSC Chapter 8. Dennis also shares how Watershape University training has helped professionals better understand slides, diving envelopes, gate safety, coefficient of friction standards, and the hidden hazards that most homeowners — and many contractors — completely overlook. Natalie closes the episode with a powerful reminder:Pools don't fail because of bad luck. They fail because of bad assumptions.This is an episode every pool builder, service professional, inspector, real estate agent, and pool owner needs to hear.Topics Covered Pool inspection myths  Electrical and bonding safety  Pool code compliance  Residential pool inspections  Watershape University training  Pool builder liability  E&O insurance for inspectors  ISPSC and IBC code discussions  Real estate disclosure and pool inspections  Pool construction defects  Safety standards for residential pools  Why continuing education matters in aquatics Listen & Follow

Send us Fan MailOn this episode of the Talking Pools Podcast, Andrea takes a deep dive into one of the most important — and often overlooked — topics in the swimming pool industry: safety. With summer approaching and pool usage increasing across the country, Andrea discusses the real-world responsibility pool professionals carry when it comes to preventing drownings, suction entrapment incidents, and avoidable tragedies. The episode opens with two heartbreaking Florida drowning stories involving young children — one at a pool party and another at an Airbnb rental property — sparking a broader conversation about accountability, supervision, and the role safety barriers play in aquatic environments. Andrea breaks down the five types of suction entrapment hazards including: Hair entrapment  Limb entrapment  Body entrapment  Mechanical entrapment  Evisceration/disembowelment She explains how these incidents occur, why they remain a serious risk even in modern pools, and why educating homeowners and clients about suction safety is critical. The discussion also explores how damaged or missing drain covers, improper flow rates, aging plastics, and poor maintenance practices can create dangerous conditions. The episode includes a detailed explanation of the Virginia Graeme Baker Pool & Spa Safety Act (VGBA), including: Why VGBA compliance is about the entire hydraulic system — not just drain covers  The role of dual drains and unblockable drains  Safety Vacuum Release Systems (SVRS)  Maximum flow ratings  Drain cover life expectancy  Pump sizing considerations  Commercial inspection requirements Andrea also shares the tragic stories behind the legislation, including the deaths of Virginia Graeme Baker and Abigail Taylor, and how those incidents changed federal pool safety standards forever. Other topics include: Why drowning deaths are increasing in the United States  The importance of swimming lessons and active supervision  Water watcher programs  Airbnb and short-term rental pool safety concerns  Why cloudy water should never be ignored  Why pool pros should document damaged safety equipment immediately  Common dangerous pool games and behaviors that should be discouraged  Long hair safety around suction outlets  Why “touch the drain” games are a terrible idea  The importance of keeping gates and barriers closed Andrea also provides listeners with an extensive list of water safety organizations and educational resources including:Pool SafelyNational Drowning Prevention AllianceAbby's HopePHTA Step Into SwimEvery Child A SwimmerCDC Healthy SwimmingThis episode serves as both a refresher and a reminder that pool safety is not a checklist — it's a culture. Whether you service residential pools, commercial facilities, vacation rentals, or aquatic centers, this conversation reinforces why education, awareness, and proactive prevention matter.Follow the Talking Pools Podcast on all major streaming platforms and join the conversation on social media. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailOn this episode of the Talking Pools Podcast, Lee Salisbury, Shane from Auckland, and Nick from Brisbane dive headfirst into one of the biggest challenges facing pool professionals everywhere: time management. From subscription fatigue to overloaded schedules, the crew discusses how pool service companies can streamline operations, eliminate wasted effort, and create smarter workflows without adding more stress—or more monthly software fees. Nick shares how he has transformed Buffer Zone into a centralized operational hub for his business, using it for everything from technician scheduling and supplier management to equipment manuals, staff notes, training resources, and client communication. The conversation explores how keeping everything inside one ecosystem reduces missed jobs, forgotten tasks, duplicated subscriptions, and operational chaos. The episode also explores creative “workarounds” within software systems—showing listeners how to use scheduling tools for personal appointments, admin blocks, vehicle servicing reminders, supplier pickups, and inventory management. Shane discusses his previous use of the Timely calendar system and how similar functionality can be recreated directly inside Buffer Zone to simplify operations and reduce reliance on external apps. Lee takes the conversation further into productivity systems, sharing how tools like Google Workspace, Google Calendar, Google Tasks, Google Forms, Google Drive, and automation integrations can dramatically improve efficiency for pool service companies. The discussion highlights real-world examples of live technician reporting, automated spreadsheets, winter repair prospecting, quote generation, inventory forecasting, and field-to-office communication systems that save hours every week. The team also discusses password management, shared staff access, cloud-based documentation, technician accountability, and how centralizing information can protect businesses when employees leave or systems fail. Most importantly, this episode focuses on the philosophy of continuous improvement—making small operational changes that create massive long-term gains. Whether you're a solo operator or managing multiple technicians, the crew emphasizes that investing time into better systems today can save enormous amounts of time, stress, and money tomorrow.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis episode features Scott Hamilton, CEO of United Chemical, discussing the EPA's recent restrictions on sodium bromide, its implications for pool professionals, and the science behind bromate formation and safety. Gain insights into regulatory processes, chemical safety, and effective pool management strategies.keywordssodium bromide, EPA regulations, bromate, pool chemistry, pool safety, algae control, chemical risk assessment, United Chemical, Yellow Treat, bromine poolskey topicsEPA's restrictions on sodium bromideBromate formation and health risksScience and risk assessment of pool chemicalsguest nameScott HamiltonSound Bites"Don't let your mentor go, that's mentoreward.com.""Bromamines are effective and don't have a nasty smell.""Pool pros should voice their concerns to regulators."Chapters00:00Introduction to the EPA's Controversy on Sodium Bromide03:52The History and Impact of Bromate Regulations06:53Understanding Bromate Formation in Pools09:30The Chemistry of Bromine and Chlorine in Pools12:18The Misconceptions of Bromine Pools15:16Toxicology of Bromate and Cancer Risks18:12Bromate in Food Products and Regulatory Delays22:25Understanding EPA's Role and Challenges25:10The Impact of Lobbying on Chemical Regulations29:45Efficacy of Sodium Bromide in Algae Control30:50Trends in Mustard Algae Growth34:22Research Findings on Bromate Formation42:48Engaging with Regulatory Bodies45:40Legacy and Safety of Sodium BromideResourcesUnited ChemicalYellow TreatEPA Regulations on Bromide Products (2005)Bromate Risk Assessment Study AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis episode explores the impact of AI on the insurance industry, business practices, and legal considerations, featuring insights from industry expert Pat Grigno.keywordsAI, insurance, business, contracts, legal, technology, automation, risk managementkey topicsImpact of AI on insurance industryLegal and contractual considerations with AIAI's role in business efficiency and risk managementguest namePat GrignoSound Bites"AI is affecting all of us now""AI can help draft better contracts""Terrorism insurance costs vary by risk"Chapters00:00The Impact of AI on Business and Insurance11:18Navigating AI in Contracts and Insurance Policies15:27Understanding Liability and Insurance in Unforeseen EventsResourcesCalifornia Pool AssociationAI Contract Summarization ToolsGuest linksLinkedIn Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailJoin us as we explore the critical, often-overlooked world of pool inspections with expert Dennis Boyd. Discover the myths, safety concerns, and essential knowledge every homeowner, builder, and inspector needs to prevent disasters and legal issues. Part 1 of 2.Keywordspool inspections, pool safety, home inspection, water chemistry, pool construction, legal issues, pool industry, inspection mythsKey TopicsThe importance of thorough pool inspectionsCommon myths and misconceptions in pool safetyThe role of water chemistry and construction knowledge in inspectionsGuest NameDennis BoydSound Bites"Not all inspectors are trained equally.""Inspectors need broad construction knowledge.""Continuous education makes a better inspector."Chapters00:00Introduction to Pool Inspections01:45Understanding the Importance of Thorough Inspections09:49Debunking Myths About Pool Inspections29:12The Role of Education and Training in Inspections Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode, Heidi Weeks from Peppermint HR shares expert insights on HR best practices for small businesses, especially in the pool industry. Topics include compliance, structuring, connection, and practical tips for building a strong HR foundation.keywordsHR, small business, pool industry, compliance, employee engagement, HR policies, team management, HR tipskey topicsHR compliance and award classificationsBuilding organizational structure and clarityCreating connection and engagement with stafftakeawaysStart with compliance: pay rates, contracts, policies.Embed simple HR systems early to support growth.Regular communication and feedback are crucial.Know your staff personally to motivate and retain.guest nameHeidi WeeksSound Bites"Know your award and pay rates""Establish clear HR processes""Create a family culture"Chapters00:00Introduction to HR in the Pool Industry02:29Unique Challenges in the Pool Industry04:53The Importance of HR from Day One07:41Three Pillars of HR: Confidence, Clarity, and Connection10:00Building Confidence through Compliance12:47Establishing Clarity in HR Processes15:31Fostering Connection for High Performance17:56Navigating the Employer-Friend Dynamic20:31Common HR Mistakes and Easy Fixes23:25Engaging Employees for Better Retention26:02Conclusion and ResourcesResourcesPeppermint HR WebsiteHR Foundations GuideHR Health Check Quiz Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereOn this episode of Floc It Friday, Rudy Stankowitz dives headfirst into one of the most overlooked realities in the swimming pool industry: your pool truck may legally qualify as a hazardous materials transport vehicle. Rudy breaks down how everyday pool chemicals like liquid chlorine, muriatic acid, trichlor, cal hypo, cyanuric acid, and even improperly labeled buckets can place pool professionals directly under federal DOT hazmat regulations. From 49 CFR Materials of Trade exceptions to hazmat training requirements, shipping papers, securement rules, placarding, container limits, and chemical compatibility, this episode becomes an eye-opening deep dive into how many pool companies may unknowingly be operating outside federal compliance. Rudy explains why “everybody does it this way” is not a legal defense and why a single roadside inspection could turn a routine service route into a federal violation. The episode also revisits Rudy's alum cyanuric acid removal method and the science behind aluminum complexation with cyanuric acid. Rudy addresses criticism surrounding the process, explaining why the observed CYA reduction cannot simply be attributed to water loss during vacuum-to-waste. He discusses the original research, lab verification by OnBalance, the role of metal complexation, and the parallels between aluminum cyanurate and copper cyanurate chemistry. Rudy also compares aluminum sulfate and lanthanum chloride as phosphate removers, breaking down the chemistry, dosing calculations, pH considerations, and operational trade-offs between the two treatment methods in a way only Rudy can deliver. Later in the episode, Rudy shifts into industry news and commentary, discussing Hayward's gradual discontinuation of legacy ProLogic accessories and what it means for service companies maintaining aging automation systems. He explains why proactive OmniPL upgrades may become a business necessity rather than an option. The show closes with a rapid-fire industry update touching on PoolCorp's executive leadership transition, Pentair and PoolBrain's push toward data-driven service automation, the growing divide between tech-driven companies and “memory-based” operations, and the importance of National Water Safety Month. Throughout the episode, Rudy blends technical education, operational reality, and industry forecasting into a no-nonsense conversation about where the pool industry is headed — and who may get left behind if they fail to evolve.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions herehosts Steve Sherwood and Pat Rignyan from the California Pool Association take a deep dive into one of the busiest and most overlooked risk seasons in the pool industry: commercial and student housing pools. As pool professionals across the country juggle openings, CPO classes, hotels, HOAs, and large commercial accounts, Steve raises an important question many service companies never stop to ask until it's too late — how much additional liability comes with servicing high-traffic student housing and HOA pools? Pat explains that while most insurance policies don't specifically exclude commercial pools, student housing environments bring a completely different level of exposure due to heavy bather loads, parties, glass breakage, and general “shenanigans.” The conversation explores the importance of umbrella policies, understanding indemnification clauses in HOA contracts, and why pool pros should carefully review agreements before signing. The guys discuss how some HOA contracts place all responsibility on the service company regardless of fault, and why mutual indemnification language matters more than most pool operators realize. Steve also shares real-world frustrations from dealing with hotels and constantly changing management teams, highlighting how turnover, delayed approvals, and lack of communication can create operational nightmares for service companies. The episode ultimately becomes a larger conversation about trusting your gut, setting boundaries with difficult clients, pricing appropriately for high-risk work, and learning when to walk away from accounts that create more headaches than profit. For pool professionals servicing HOAs, hotels, apartment complexes, or student housing, this episode offers valuable insight into protecting both your business and your sanity.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereNatalie Hood (the Grit Game) explores the diverse roles and responsibilities of Coast Guard aviation professionals with Nicholas L. Gavin. This includes, but is not limited to myths about AMTs, AETs, and ASTs, and gain insights into their training, missions, and career paths. keywordsCoast Guard, aviation, AMT, AET, AST, rescue missions, military careers, aviation maintenance, rescue swimmer, career in Coast Guard key  topicsRoles of AMT, AET, and AST in Coast GuardTraining and skills required for Coast Guard aviation rolesMyths and realities of rescue missions and responsibilitiesCareer paths and opportunities in Coast Guard aviationThe importance of physical and technical skills in rescue operations guest  nameNicholas L. Gavin sound bites"Most of my career has been anything but routine.""Coordination with pilots is vital during rescues.""My favorite job was doing search and rescue."Chapters00:00 Behind the Scenes of Coast Guard Aviation04:38 Understanding the Roles of AMTs and ASTs22:11 The Training and Skills of Aviation Survival Technicians32:33 Realistic Expectations for Joining the Coast Guard resourcesGo Coast Guard - https://gocoastguard.comUS Coast Guard - https://www.uscg.milRescue Swimmer School - https://www.uscg.mil/Our-Organization/Assistant-Commandant-for-Prevention-Policy-CG-5P/Rescue-Swimmer/ guest linksEmail - Nicholas.L.Gavin@USCG.mil The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereAndrea shares practical tips for pool maintenance and storm preparation, emphasizing water chemistry, cleaning protocols, and hurricane readiness to ensure safe and clean pools during the summer season.keywordspool maintenance, storm prep, water chemistry, pool cleaning, hurricane season, Florida pools, pool chemicals, salt systems, pool cleaning tipskey topicsPool water chemistry and cleaningStorm and hurricane preparation protocolsPool chemical management and safetySound Bites"Adjust your free chlorine to 3-5 ppm for safety""Clean your filters regularly to maintain clarity""Jack up chlorine levels before a storm"Chapters00:00Introduction and Online Controversy02:19Preparing for the Summer Season03:45Cleaning and Maintenance Tips11:23Chlorine Management and Water Chemistry17:03Phosphate Management and Filter Cleaning22:29Hurricane and Storm PreparationResourcesPool Boy Tile Soap & AcidJacks Magic ProductsEnzymes for PoolsPool Chemical Testing StripsHurricane Pool Preparation GuideAndrea's Email Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereThis episode covers the challenges and opportunities of pool service businesses during winter, including cost management, database maintenance, and team engagement strategies. Learn practical tips to streamline operations, enhance professionalism, and maximize revenue in the off-season.keywordspool service, winter business tips, database management, team engagement, cost control, pool maintenancekey topicsCost management for island service tripsDatabase cleanup and client follow-upUsing photos and measurements for efficient serviceTeam involvement and process improvement during winterSound Bites"Your database is the value of your business""Merge and clean your client data regularly""Photos serve as proof and quality assurance"Chapters00:00Introduction and guest introduction01:14Challenges of island service trips and costs01:58Managing costs and pricing for island services03:15Impact of seasonal changes on pool service business04:08Preparing for winter: pool hibernation and maintenance06:40Winter cleanup: database and photo management08:37Importance of maintaining a clean client database11:07Strategies for identifying and merging duplicate clients13:44Using photos and measurements for service efficiency16:46Starting winter projects: cleaning and process improvements20:33On-site documentation and client communication24:18Using photos and GPS for quality assurance28:19System cleanup and data management33:28Follow-up strategies and scheduling reminders39:50Team engagement and winter productivity40:05Fun and camaraderie in team challenges41:11Closing remarks and call to actionResourcesBufferZoneXero Accounting Software Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereThis week on Talking Pools Podcast, Rudy Stankowitz rips into one of the most misunderstood topics in pool chemistry—cyanuric acid. Starting with a hard truth most pros overlook, the EPA-required label on chlorine products caps free chlorine at 4 ppm… and that's not a suggestion, it's law. From there, the episode dismantles the industry's oversimplified “stabilizer” narrative and replaces it with what's actually happening: cyanuric acid doesn't just protect chlorine—it binds it, regulates it, and suppresses the amount of active sanitizer available in real time.This is where the conversation gets uncomfortable. Because that “perfect” chlorine reading on your test kit? It doesn't tell you how much hypochlorous acid you actually have—it just gives you a combined number that includes both active and bound chlorine. Drawing on research from Richard Falk, CDC studies, EPA modeling, and decades-old equilibrium work, Rudy breaks down how rising CYA levels throttle chlorine performance, slow disinfection, and create a system where pools look fine on paper but underperform in reality. The myth that “pH doesn't matter with CYA present” gets crushed too—because while the impact is reduced, it's still very real, and ignoring it stacks the problem. The takeaway is blunt: cyanuric acid isn't the villain—mismanagement is. Every tablet adds CYA. Every week without dilution compounds the problem. And every pool pro who ignores the FC-to-CYA relationship is operating blind. This episode draws a hard line between surface-level pool care and true chemical control, making it clear that the industry is shifting toward those who understand the science—not just the numbers. Because at the end of the day, you're not managing chlorine… you're managing how much of it is actually doing the work. AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereThursdays with Steve & Wayne“The Price of Doing Business”

Pool Pros text questions hereIn an industry where misinformation spreads faster than wildfire, this episode pulls no punches.Natalie Hood sits down with Matt Doll, CEO of American Fire Products, to dismantle some of the most persistent—and dangerous—myths surrounding fire features in outdoor environments. From DIY disasters to misunderstood gas systems, this conversation is a wake-up call for builders, service pros, and homeowners alike.Because here's the truth:

Pool Pros text questions here

Pool Pros text questions hereIn this continuation of their conversation, Lee, Shane, and Nick are joined again by industry expert Spiros from Next Gen Experts to break down a topic that's generating serious noise across the pool industry right now: proposed workplace exposure changes and what they actually mean.This isn't a surface-level chlorine conversation. It's a deep dive into how regulations, standards, and real-world operations collide—and where the industry needs to be paying attention versus where it might be overreacting.

Pool Pros text questions hereIn this powerhouse roundtable, returning host Kelli Clancy leads a deep dive into one of the most misunderstood—and most critical—topics in the pool industry: insurance and risk management. Joined by members connected to the Pool & Hot Tub Alliance (PHTA) Service Committee and industry insurance professionals, this episode breaks down what pool pros think they're covered for… versus what actually protects their business when things go sideways.This isn't theory. This is real-world exposure—from pool pop-ups and design failures to catastrophic jobsite accidents and long-tail liability risks that can come back years later. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereThis episode explores the complexities of pool chemistry, legal considerations, industry trends, and the importance of understanding over following instructions blindly. Rudy Stankowitz shares insights on how industry control, product formulation disputes, and safety regulations impact pool professionals and consumers.Keywordspool chemistry, pool industry, pool safety, chemical regulation, pool maintenance, pool education, legal cases, industry trendsKey TopicsPool chemistry complexities and safetyLegal cases involving pool chemicalsIndustry trends towards simplification and controlGuest NameRudy StankowitzSound Bites"Follow the label, protect yourself legally.""Chemistry doesn't forgive mistakes.""Your knowledge is your best defense."Chapters00:00Understanding Label Instructions in Pool Care10:50The Importance of Testing Over Following Rules14:23Legal Implications of Chemical Labels27:48Industry Trends: Simplifying Pool Care AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsCPO Certification ClassesAttend your CPO class with Rudy Stankowitz!the 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. Online Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode, Steve Sherwood interviews Pat Grignone from California Pool Association to explore how pool service professionals can optimize their business operations, partnerships, and insurance strategies to grow profitably and sustainably.Keywordspool service, business growth, partnerships, insurance, pool renovation, subcontracting, liability, pool industryKey TopicsBusiness capacity and scaling in the pool industryPartnering with subcontractors and specialistsManaging insurance and liability for large projectsStreamlining operations for profitabilityBest practices for pool renovation and startupGuest NamePat GrignoneSound Bites"Control the entire renovation and startup process""Talk to your insurance agent before big projects""Check in with your insurer when business changes"Chapters00:00Introduction and Guest Introduction00:15Steve's Personal Pool Industry Story01:09Challenges of Scaling a Pool Service Business02:01Balancing Service, Repairs, and Billing02:54Strategies for Managing Growth and Capacity04:02Partnering with Subcontractors and Vendors08:31Pricing and Profitability in Renovations09:23Managing Renovation and Startup Processes10:45Controlling Quality and Long-term Service11:37Partnerships with Leak Detection and Plaster Companies12:35The Cost of Equipment and Building a Large Company13:45Controlling the Entire Pool Renovation Process14:25Advice for Companies Outsourcing Jobs15:16Financial and Insurance Considerations for Large Jobs16:11Tax and Insurance Implications of High-Value Jobs18:01Monitoring Revenue and Insurance Changes18:55Closing Remarks and Contact Information Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereThis episode busts common water chemistry myths, explores the science behind pool maintenance, and discusses the future of industry education. Featuring Eric Knight from Watershape University, it offers practical insights for professionals seeking to improve their water management skills.Keywordswater chemistry, pool maintenance, water shaping, pool industry education, pool myths, chlorine, pH, alkalinity, CYA, salt systemsKey TopicsWater chemistry misconceptionsProper water testing and treatmentImpact of pH, alkalinity, and CYA on poolsGuest NameEric KnightSound Bites"The acid column pour myth is not accurate""Adjusted alkalinity is not the true alkalinity""Salt systems do not inherently raise pH"ContactWatershape University HomepageChapters00:00Introduction to Water Chemistry Education04:19Eric Knight's Journey in Aquatics07:12The Future of the Pool Industry09:52Debunking Myths about Watershape University12:55Understanding the Curriculum and Its Accessibility14:45Advanced Training and Certification14:52Customer Service in Pool Industry16:23Debunking Water Chemistry Myths23:33Understanding pH and Chlorine Strength29:46The Future of Pool Automation34:40Understanding pH Myths in Swimming Pools40:14Salt Systems and Their Chemistry43:22Cyanuric Acid: The Misunderstood Protector49:35The Importance of Education and Automation in Pool Management The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereAndrea discusses the intricacies of pool circulation systems, focusing on total dynamic head, valves, piping, and the importance of proper maintenance to ensure safe and efficient pool operation.keywordspool circulation, total dynamic head, pool valves, water flow, pool maintenance, water hammer, filtration, pool system designkey topicsTotal dynamic head calculation and importanceTypes of pool valves and their functionsRisks of water hammer and how to prevent itguest nameUnderstanding Total Dynamic Head and Valve Management in PoolsSound Bites"Variable speed motors optimize energy use""Gate valves should be fully open or closed""Water hammer can cause pipe damage"Chapters00:00Introduction and Technical Difficulties02:48Understanding Total Dynamic Head (TDH)06:05The Importance of Valves in Pool Systems10:53Piping and Flow Dynamics14:53Filters, Heaters, and Separation Tanks20:31The Heart of Pool Maintenance: CirculationResourcesBlu-ray XLrevvedupto.comTalking Pools Podcast Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode, industry expert Spiros De Sarkis shares insights on professionalizing the swimming pool and spa industry, emphasizing safety, legislation, and business growth strategies. Discover how to elevate industry standards, manage risks, and build a credible, compliant business.keywordsSwimming Pool Industry, Business Safety, Legislation, Professional Development, Industry Standards, Risk Management, Pool Safety, Business Growth, Compliance, Industry Advocacykey topicsIndustry professionalism and standardsLegislation and compliance in poolsRisk management and safety protocolstakeawaysProfessionalism in the industry is crucial for credibility and safety.Understanding and complying with legislation can save businesses thousands.AI and technology are transforming risk assessment and management.Continuous education and community involvement strengthen industry standards.Proactive safety measures prevent costly accidents and legal issues.guest nameSpiros De SarkisSound Bites"AI can cost you thousands if you're not careful.""Safety is paramount for clients and technicians alike.""Good systems and training can prevent disasters."Chapters00:00Introduction to the Podcast and Guests00:55Spiros De Sarkis: A Key Figure in the Industry04:23Upping the Ante: Professionalism in the Pool Industry08:47The Importance of Industry Support and Advocacy11:38Navigating Challenges: Seeking Help in the Industry16:50Safety First: Addressing Risks in Pool Management24:47Regulations and Standards: The Need for LicensingResourcesNextGen ExpertsSafeWork AustraliaAustralian StandardsSPASA Australia Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereThis Friday episode blends industry culture, community engagement, and high-level water chemistry into one unapologetically direct conversation. Rudy challenges a foundational assumption in pool care—that water can be “captured” and tested as-is—and dismantles it by exposing the dominant role of temperature in every chemical interaction.Along the way, he introduces new listener giveaways, reinforces the importance of mentorship in the industry, and delivers a mix of humor and hard truth that defines the Talking Pools voice.

Pool Pros text questions hereThis week on Talking Pools, Steve and Wayne deliver a brutally honest, real-world breakdown of what happens when subcontractors, miscommunication, and poor oversight collide on a job site. From a leak detection company altering valve positions and walking away, to costly chemical miscalculations by technicians, this episode dives into the operational chaos that pool professionals face—and how to protect your business from it.The conversation also expands into liability, insurance strategy, and the hidden risks of stepping outside your normal scope of work, especially when dealing with commercial properties or unconventional client use cases like pool rentals and swim instruction.

Pool Pros text questions hereIn this week's Myth Busting Wednesday, Natalie Hood sits down with Don Douglas, President and Owner of Rev'd Up Apparel, to dismantle one of the most overlooked—and misunderstood—topics in the pool industry:

Pool Pros text questions hereAndrea shows up soaked, slightly unhinged, and absolutely done with your circulation system's bullsh*t. We're talking pools so flooded they look like they're trying to return to the ocean, equipment gasping for air, and homeowners acting like water movement is optional.

Pool Pros text questions hereWelcome to the episode where three seasoned pool pros from opposite sides of the planet casually admit…

Pool Pros text questions hereIn this episode, Rudy Stankowitz breaks down two industry staples—breakpoint chlorination and enzymes—and explains why what's commonly taught doesn't fully match the chemistry happening in your water.This isn't about being wrong. It's about going one level deeper.⚗️ Breakpoint Chlorination – The Reality The 10x rule is not how breakpoint is defined in chemistry  True breakpoint is based on ammonia (as nitrogen), not combined chlorine  Pools measure combined chlorine (as chlorine) → not a direct match 

Pool Pros text questions hereWhat looks like algae… isn't always algae. And what looks like “clear but weird” water? That's where things get expensive.In this episode of Talking Pools Thursdays, Steve and Wayne break down one of the most misunderstood issues in pool service: metals in the water—how to identify them, where they come from, and what actually works when you're dealing with them in the field.It starts with a simple truth: 

Pool Pros text questions hereThis Myth-busting episode reveals how pool pros can maximize their relationships with manufacturer reps to grow their business, increase margins, and avoid costly mistakes. Laci Davis (Grit Game) shares practical tips on finding, evaluating, and leveraging reps effectively.Keywordspool industry, manufacturer reps, business growth, sales strategies, industry relationshipsKey TopicsTypes of industry reps and their rolesHow to identify a good manufacturer repThe importance of follow-up and relationship-buildingStrategies for leveraging reps to increase sales and marginsPractical steps to find and connect with reputable repsSound Bites"Good reps have real industry experience""Follow-up shows a rep's diligence""Don't treat reps like transactions"Chapters00:00Introduction to the Grit Game and Pool Pros03:50Understanding the Role of Reps in the Pool Industry06:37The Importance of Building Relationships with Reps08:50Identifying Quality Reps and Their Impact11:32Maximizing the Value of Reps for Business Growth13:41Finding and Connecting with Reps15:07Conclusion and Call to Action The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Talking Pools Podcast, Andrea wraps up her multi-part deep dive into pool chemistry with a no-BS breakdown of what actually matters when it comes to testing, dosing, and not screwing it all up.And yes… she's cooking chicken while recording.