Talking Pools Podcast

Pool Pros text questions hereOn this Talking Pools episode, host Natalie Hood, Director of Education and Network Development for The Grit Game, sits down with Jodi O'Grady, Director of Commercial Sales for API Water and long-time industry chemist, to unpack one of the most misunderstood topics in pool care: specialty chemicals.Chlorine gets all the attention, but oxidizers, enzymes, and flocculants quietly decide whether your water is comfortable, clear, and compliant—or a cloudy, smelly headache full of disinfection byproducts and complaints. Jodi draws on decades with Taylor Water Technologies and her work on PHTA's Technical Advisory Council to bust myths, explain the science in plain language, and show how specialty products can support (not replace) chlorine to keep pools safer and easier to manage.If you've ever wondered whether non-chlorine shock actually does anything, if enzymes are all “basically the same,” or what Flock It Friday is really about, this episode connects the dots.In This Episode, You'll Learn:Chlorine's job vs. specialty chemicals' jobWhy chlorine (or bromine/PHMB) is irreplaceable as a sanitizer and must be EPA-registered to be counted as such.The difference between sanitizing (killing pathogens like Pseudomonas and brain-eating amoeba in properly chlorinated water) and oxidizing (burning off non-living contaminants).Why “chlorine can be replaced by specialty chemicals” is a myth—and how crypto is a different beast entirely.Non-chlorine oxidizers: the quiet workhorseReal-world impact of high chlorine levelsEnzymes: not “all the same”Myth-busting with real storiesFlock It Friday and how flocculants actually workClarity as a safety standard, not a luxuryThe payoff for pros and operatorsGuest Info – Jodi O'Grady, API WaterDirector of Commercial Sales, API WaterNearly 30 years in the pool industry, starting with Taylor Water Technologies (a Fluidra brand)Chemistry degree and long-time volunteer with PHTA, currently Vice Chair of the Technical Advisory Council, with prior work on the Recreational Water and Air Quality Committee.Jodi is available for follow-up questions and industry conversations via LinkedIn and direct contact (details provided in the episode outro).Host Info – Natalie HoodDirector of Education and Network Development, The Grit Game, and regular host on the Talking Pools Podcast, focused on education, professional development, and giving pool pros real-world tools they can use on deck tomorrow. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereOn this Mondays Down Under episode of the Talking Pools Podcast, Shane in Auckland and Lee on the chilly NSW coast are joined by Jamie from Aquatec, a family business that's been making swimming pool liners since the late 1970s. They dive into how vinyl liners have evolved from “one blue fits all” to highly engineered, custom-fit solutions for everything from tired old concrete pools to wild freeform designs with benches, bar stools, and beach entries.Jamie shares the story of taking over the business from his father and sister, partnering with an Australian manufacturer to bring in cutting-edge 3D measuring technology, and how a smart pivot into refurbishments kept them thriving when new builds slowed down. The trio also tackle a listener question from Debbie in Florida about liquid chlorine and vinyl, unpack myths around chlorine damage, talk calcium hardness in liner pools, and swap some unforgettable insurance stories—kangaroos, cows, and pole-vaulting kids included.If you've ever hesitated to recommend vinyl, or wondered how long a liner really lasts when it's properly maintained and balanced, this episode is your masterclass. BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this conversation, Rudy Stankowitz emphasizes the critical role of calcium hardness and total dissolved solids (TDS) in pool chemistry. He explains how these factors influence the effectiveness of chlorine, algaecides, and other pool chemicals, highlighting the importance of maintaining the right balance for optimal pool performance.TakeawaysCalcium hardness and TDS are crucial for pool chemistry.They influence how effectively chlorine works.Proper levels allow other chemicals to perform optimally.Incorrect levels lead to inefficiencies in pool products.Understanding these factors is key to pool maintenance.They dictate the performance of algaecides and enzymes.Maintaining balance is essential for stain and scale prevention.Every chemical added must work against the existing conditions.The right environment enhances overall pool health.Pool chemistry is interconnected and requires careful management."They dictate how fast chlorine works.""Calcium hardness and TDS are stage players.""Get the calcium and TDS environment right."Chapters00:00 Introduction to Pool Chemistry and Community Engagement00:15 Phosphates and Their Impact on Pool Chemistry00:39 Preview of the Langelier Saturation Index Discussion Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereThe conversation explores the complexities of insurance claims, particularly in unusual circumstances involving property damage due to weather events. The speaker shares a vivid account of a claim involving a fallen tree that caused significant damage to a pool area, illustrating the challenges faced by both homeowners and insurance adjusters in assessing and managing such incidents.TakeawaysThe role of insurance adjusters in property damage claims.Unusual incidents can complicate insurance claims.Weather events can lead to significant property damage.Visual descriptions help convey the extent of damage.Homeowners often hire multiple experts for claims.The impact of a fallen tree on property can be severe.Adjusters must navigate complex situations during assessments.Clear communication is key in insurance claims.Understanding the damage is crucial for claims processing.The emotional toll on homeowners during claims is significant.Sound bites"The whole thing was just mangled.""It looked like the Kool-Aid man had come through.""This is pretty, this is pretty f up."Chapters00:00 Weather Challenges and Pool Maintenance00:06 Building Relationships with Insurance Providers Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this conversation, Natalie discusses the essential tools and preparations needed for accurate pool measurements with Carl Cullers or the Grit Game. They emphasize the importance of having the right equipment, such as measuring forms, tapes, and documentation tools, to ensure a successful measurement process. Additionally, the speaker highlights the necessity of taking pictures to document the pool's condition, especially if there are any irregularities.takeawaysYou want to get to the job.Make sure you have a measuring form.Having a pencil and an eraser is important.You might have to bring an inner tube.You might have to get in the pool to measure.Always take pictures of the pool.Everyone has a smartphone now.Take pictures if there's anything out of the ordinary.Two stakes for A-B long screws or nails.A steel tape, 100 foot cloth tape is essential.Sound Bites"You want to get to the job.""Everyone has a smartphone now.""Always take pictures of the pool."Chapters00:00Introduction to Safety Covers00:00Measuring for Safety Covers: The Do's00:45Measuring for Safety Covers: The Don'ts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Mondays Down Under, hosts Lee and Shane discuss the importance of self-audits in business management, particularly in the pool industry. They emphasize the need for proactive management, effective communication with staff, and the value of customer feedback. The conversation covers practical tips for conducting audits and improving business operations, highlighting that small changes can lead to significant improvements. The episode concludes with a call to action for listeners to engage in self-audits and enhance their business practices.TakeawaysSelf-audits are crucial for understanding your business from an outsider's perspective.Proactive management prevents issues from escalating and damaging your business.Engaging with staff can lead to valuable insights and improvements.Customer feedback is essential for enhancing service delivery.Small improvements can significantly boost staff morale and efficiency.Regular audits should be conducted to maintain business standards.Lead by example to foster a positive work environment.Communication with employees is key to understanding operational challenges.Marketing strategies should align with your target audience's preferences.Ignoring problems will not make them disappear; address them head-on.Here https://courses.thepoolshopcoach.com.au/store"Lead by example.""Talk to your staff.""Don't ignore the big things."Chapters00:00 Introduction and Seasonal Differences02:44 The Importance of Quality in Business05:19 Conducting a Self Audit10:44 Proactive vs. Reactive Business Management15:57 Engaging Staff for Improvement21:34 Customer Feedback and Continuous Improvement26:47 Final Thoughts and Call to Action Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereRudy dives headfirst into cyanuric acid — CYA, stabilizer, conditioner — the most misquoted, weaponized, and argued-about chemical in the pool industry. He breaks down what the science actually says about HOCl in stabilized water, why that old HOCl / OCl⁻ chart belongs in a museum, how CYA really impacts ORP, TA, and LSI, and why “chlorine lock” is less supernatural curse and more “you nuked the stabilizer and fed the biofilm.”Between the chemistry deep dive, Rudy hits the global pool-industry newswire: PHTA's APSP-11 rewrite, bromate and sodium bromide drama, media consolidation across major trade mags, massive international trade show attendance, European trends in energy-efficient builds, Australian code delays, and South American market movement. If you're running a pool business in 2025, this episode hits both your test kit and your bottom line.In This EpisodeCYA: Not the Villain, Not the Hero, Just Misunderstood Why cyanuric acid became “chlorine's sunscreen,” how chlorinated cyanurates actually work, and why CYA got popular in the first place — because it works, not because a committee was bored in the '60s.Why the Classic HOCl Chart is Garbage in Stabilized Pools Real HOCl Percentages at Common CYA Levels Copper Cyanurate Stains & “Prom Night Blue” Plaster CYA, Total Alkalinity & LSI: The Secret Sabotage ORP Suppression & Why Stabilized Pools Read “Low” Chlorine Lock is a Myth The Holy Sh*t Zone: CYA at 300 ppm and Up Alum Method to Lower CYA – How to Do It Right Fecal Incidents, CYA, and the Law (CDC Crypto Protocols) Does CYA Really Buffer pH? The Honest Answer Best-Practice CYA Targets Global Trade Magazine News RoundupRudy also runs through the week's biggest stories from around the world:PHTA's APSP-11 Water Quality Standard Rewrite Record Global Attendance at the 2025 PSP/Deck Expo in Vegas Pool & Spa News – Top 50 Service Survey AQUA Magazine's 50th Anniversary Preview Service Industry News – United Chemical Bromate Study Kenilworth Media's Big Acquisition Move EuroSpaPoolNews – Barcelona & Germany Specials SPLASH! Magazine – NCC 2025 Delay in Australia Brazil – Revista da Piscina & Pool Life  Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this week's episode of Insurance Interludes, host Steve Sherwood teams up once again with Pat Grignon, Vice President of the California Pool Association (CPA), to tackle a real-world scenario hitting every service tech's nightmare list:A failing shell. A leaking pool. Conflicting opinions. And YOU stuck in the middle.Steve brings the audience behind the scenes of his own route — a client with a structural crack that keeps reopening, “experts” claiming they can fix it, and the big question:“How do I protect myself while still trying to do good business?”Pat breaks down exactly how pool pros can keep themselves legally covered, insured, and sane when structural failures, hillside homes, cracked shells, and desperate customers collide.What You'll Learn in This Episode

Pool Pros text questions hereOn this Wednesday episode of the Talking Pools Podcast, host Natalie Hood (Director of Education & Network Development for The Grit Game) sits down with lifeguard historian, trainer, and content creator Miss Madison Ray to pull back the curtain on what lifeguards actually do, why they're leaving the industry, and how dangerous our “they're just babysitters” mindset really is.From CPR in real facilities to CPR to Taylor Swift on TikTok, this episode hits both the heart and the hard facts.Episode SummaryNatalie opens the show with a real incident: At her facility, a patron went into cardiac arrest. The on-deck lifeguard initially walked past—but caught the emergency within seconds, initiated CPR, and helped save a life. The response was described as textbook by higher management.From there, Natalie introduces her guest:Meet Madison Ray — The Lifeguard HistorianLifeguard, aquatics professional, and content creator known as:@missmadisonray on TikTok & Instagram“The Singing Lifeguard” on TikTok“The Lifeguard Historian” on YouTubeCreates viral CPR rhythm videos using Taylor Swift, Sabrina Carpenter, and more to teach compressions.Fell into aquatics after a missed movie theater job call and a nudge from her mom to apply at the rec center.Planned to become a high school history teacher… instead became head of aquatics at 21.Now 23, she's writing a full history of lifeguarding that started as a 25-page thesis and has grown to 100+ pages (and counting), including research back to the 1800s and original 1938 American Red Cross Lifesaving manuals.With tuition assistance on the line, Madison made her college history degree directly relevant to aquatics by tying lifeguard history + education into her senior thesis. She argues that lighthouse keepers were essentially the first modern lifeguards—vigilance, rescue, and readiness long before red trunks and rescue tubes.Myth-Busting with the Lifeguard HistorianNatalie and Madison spend the heart of the episode tearing down three of the most harmful myths in aquatics. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereThis week, Andrea flies solo while Paulette takes a much-needed break—and the result is a fun, educational, slightly unhinged deep dive into cold water season, winter chemistry, dry skin survival, and why cold pools can actually make your job easier (yes, really).From frozen reagents to stain treatments to elderly Floridians complaining about “cold” 78-degree pools, this episode is a full winter-route mood.Episode SummaryAndrea kicks off the show explaining why cold water is basically a superpower for stain removal—and why winter is the perfect time to hit those stubborn stains before the pool closes or before the last brave snowbird gives up on swimming.Then she pivots to the real pain of winter service: dry, cracked, chlorine-blasted pool-tech hands. Andrea drops her holy-grail products for surviving winter route life: • Aquaphor (the OG skin savior) • Gloves in a Bottle (a “liquid glove” that doesn't magically repel water but helps keep your skin intact) • Cheap leather gloves you won't cry about when chlorine eats them aliveWith the hand-care PSA complete, Andrea dives into the meat of the episode:Cold Water + Chemistry = ChaosCold water messes with your testing, your reagents, your strips, your readings… everything. She covers: • Why frozen reagents sometimes survive—if you treat them right • Which false readings are the most common in winter • Why cyanuric acid tests lie in cold water • How pH and alkalinity reactions slow down • Why test strips get stupid below 45°F / 7.2°C • The right way to warm a sample before testing (hint: NOT the microwave)She also explains why, according to Taylor, if the water is too cold for accurate testing… you technically get a pass. (Andrea delivers that part with the exact level of sarcasm you'd expect.)Cold Water Perks You Didn't Know You NeededYep—winter has pros: • Stains lift easier • Algae struggles to survive • You might use fewer chemicals • Nobody's swimming, so nobody complains (except the heat-pump HOA)Andrea also wanders into… • evaporation math • energy loss • bubble covers • liquid solar covers • ducks getting annoyed • Florida people who think 45°F means the end times • commercial pools with 200,000 gallons of lukewarm regret • spa cold-plunge chaos • why solar panels leak out of spiteHer tangent game is elite this episode.Key Takeaways• Cold water interferes with nearly every test, from alkalinity to CYA—warm samples before testing. • Frozen reagents aren't always ruined, but they must thaw naturally and pass the “crack and floaty” check. • Stain treatments work better in cold water, so winter is prime time. • Evaporation steals heat energy like a thief, and even an inch of water lost has a huge thermal impact. • Solar covers can actually add heat—not just retain it. • Liquid covers work… mostly. Don't expect miracles. • Cold water means less algae, fewer chemicals, and fewer complaints—unless you service Florida. • Winter equals crusty pool-tech hand Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereThis week on Mondays Down Under, Lee (Australia) and Shane (New Zealand) jump in—literally and figuratively—with a conversation that starts with cold weather swims and ends with one of the biggest training breakthroughs for the pool industry across Oceania.What was supposed to be a short topic grew into a full deep-dive on safety, qualifications, licensing, training pathways, industry standards, and why professionalizing pool service matters more now than ever.Episode SummaryLee and Shane open with some updates from home: unseasonably cold weather, chilly swims, and Lee's grandson discovering his natural frog-leg breaststroke in the bathtub. The laughter fades into a sobering discussion about water safety after the tragic drowning of an eight-year-old autistic boy in Victoria—highlighting the importance of early swimming lessons, supervision, and community awareness as summer approaches in Australia.From there, the episode shifts to major industry news: New Zealand now has a recognized Cert III qualification in swimming pool and spa building. This is a huge step forward in lifting professionalism across the region.Lee breaks down what this means for both countries: • How Cert III and IV training works • The difference between qualification vs. licensing • Why licensing varies by state • What RPL (Recognized Prior Learning) is • Why experienced techs may still benefit from formal certification • How traineeships work • And what technicians can expect once NZ's training pathway fully rolls outShane brings the on-the-ground perspective from Auckland—wondering how many long-time techs will take up the qualification once it's widely available, and how many employers will start funding their staff to do it.The discussion expands into the broader issue of professional respect. Pool technicians handle dangerous chemicals, electricity, hydraulics, and water safety every day. With those responsibilities should come recognition, standardized training, and a path toward a protected, respected trade.Lee also pulls back the curtain on how IRLearning—the training division of SPASA—operates, including: • What assessments look like • How RPL interviews work • What evidence students need • Typical timeframes • Why students often overthink the process • How seasonal downtime becomes “assignment season” for techsThe episode wraps with guidance for anyone interested in pursuing certification, traineeships, or qualifications to elevate their career. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Rudy discusses the importance of borates in pool chemistry, particularly their role in stabilizing pH levels, reducing chemical usage, and enhancing water clarity. He explains the chemistry behind borates, their effects on algae, and practical applications for pool maintenance. Additionally, Rudy addresses safety concerns and common misconceptions about borates, emphasizing their benefits for long-term water stability.takeawaysBorates are one of the most powerful tools in pool chemistry.They help stabilize pH and reduce chemical usage.The physics and chemistry of pool water can lead to pH drift.Borates create a hostile environment for algae, preventing blooms.Water with borates feels smoother and looks clearer.Borates help prevent scaling in saltwater pools and heaters.Testing borates is straightforward with test strips.Borates are generally low in toxicity but should be handled with care.They do not kill algae outright but make conditions less favorable for it.Maintaining borate levels is essential for long-term pool stability.Sound Bites"It makes your life a heck of a lot easier.""It's not soft water, it's smart water.""You only lose borates through dilution."Chapters00:00Understanding Total Alkalinity and Borates05:48The Chemistry of Borates in Pool Water09:27Effects of Borates on Algae and Water Clarity14:18Practical Application of Borates in Pool Maintenance18:58Safety and Misconceptions about Borates Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and residential pool care. Additionally, insights into insurance considerations for pool professionals are shared, highlighting the need for preparedness in the face of unpredictable weather events.TakeawaysWeather can significantly impact pool maintenance schedules.Utilizing weather apps can help plan pool servicing effectively.Communication with clients about service times is crucial.Different companies have varying policies on service duration and charges.Understanding client expectations is key to successful pool care.Insurance is essential for protecting against weather-related damages.Regular water testing is vital for maintaining pool health.Commercial pools require more frequent testing than residential pools.Using accurate testing methods is important for pool chemistry management.Effective communication can prevent misunderstandings and enhance client relationships."What do you do with these pools when it rains?""You have to test the water every two hours.""You need to communicate with your clients."Chapters00:00 Weather Challenges and Pool Maintenance11:46 Understanding Pool Chemistry and Client Communication19:09 Insurance Insights and Weather-Related Claims24:45 Navigating Insurance Claims and Due Diligence27:38 Building Trust with Insurance Providers29:00 The Importance of Client Relationships30:14 Testing Pool Water: Best Practices32:32 Understanding Long-Term Indicators in Pool Maintenance44:02 Commercial vs. Residential Pool Testing52:38 Effective Communication in Pool Service Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Welcome to an in-depth exploration of leak detection in pools, a topic that often goes unnoticed yet is crucial for any pool owner. In this blog post, we'll highlight key insights and practical tips from a recent podcast episode featuring industry experts Natalie Hood and Jared Medeiros. Let's dive in and unravel the myths surrounding leak detection and maintenance.Section 1: Understanding the Importance of Leak Detection  Leaks can lead to significant water loss and costly repairs if not addressed promptly. Natalie and Jared emphasized the importance of being proactive rather than reactive when it comes to leak detection. As Jared, a seasoned professional in the aquatics industry, points out, understanding the signs of leaks can save pool owners time, money, and headaches in the long run.Section 2: Common Myths About Pool Plaster  One common myth discussed in the podcast is that plaster lasts forever if maintained correctly. Jared clarified that while proper maintenance can extend the lifespan of plaster, it is not indestructible. For instance, between five to ten years, homeowners may start to notice scaling, staining, and roughness if the pool chemistry is neglected. Jared notes that many homeowners wait too long, often until the plaster is visibly damaged, before considering resurfacing or repairs. Section 3: Repairing Plaster Underwater  Another myth addressed is the belief that plaster cannot be repaired underwater. Jared debunked this notion, stating that underwater repairs are indeed possible and often necessary for minor damages. He explained that only in extreme cases, such as structural failures, would a complete drain be required. This insight is crucial for homeowners who may fear costly and disruptive repairs.Section 4: Differentiating Between Surface and Structural Issues  Natalie shared a personal anecdote about her father's experience with a pool leak, highlighting the challenge homeowners face in distinguishing between surface cracks and structural failures. Jared advised that if homeowners are losing significant amounts of water, it's likely a structural issue that needs immediate attention. In contrast, minor water loss might just require a quick repair rather than an extensive fix.Section 5: The Role of Water Chemistry  The podcast also touched on the importance of water chemistry in maintaining the integrity of pool surfaces. Both Natalie and Jared stress that consistent testing and balancing of pool chemicals are vital for prolonging the life of plaster. Neglecting water chemistry can lead to costly repairs and diminished aesthetics over time. Conclusion: Key Takeaways  As we wrap up this discussion on leak detection and pool maintenance, the key takeaways are clear:  1. Proactive leak detection can save you time and money. 2. Understanding the lifespan of plaster and recognizing signs of wear is crucial. 3. Repairing plaster underwater is often feasible, but structural issues require immediate attention. 4. Maintaining proper water chemistry is essential for the longevity of your pool surfaces.  Educating yourself about these aspects can empower you as a pool owner and ensure your investment remains beautiful and functional for years to come.Tags: pool maintenance, leak detection, plaster repairs, water chemistry, pool care tips, aquatics industry insights, pool Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Mondays Down Under – Understanding Pool & Spa Standards in Australia & New ZealandThis week on Mondays Down Under, Lee and Shane dive into a topic that every pool and spa professional thinks they understand—until they don't: standards, regulations, and the rules that actually govern your work on both sides of the Tasman.From fencing laws to suction entrapment prevention, from dangerous goods handling to new fiberglass standards, this episode breaks down exactly what service technicians, retail pros, and builders need to know to stay compliant, stay safe, and avoid being on the wrong side of an inspector—or worse, an accident.What Lee & Shane Cover This Episode:Why even Airbnbs and bed-and-breakfast pools count as commercial pools in most regionsThe most commonly used Australian standard: AS 1926 (safety barriers, location, and recirculation systems)How New Zealand's rules differ—and where they mirror AustraliaThe growing crackdown on inflatable, portable, and pop-up pools in New ZealandReal-world stories of councils interpreting rules their own wayThe often-ignored but critical AS 1926.3 standard: suction fittings, skimmer boxes, and entrapment preventionSuction cover flow-rate differences between brands like Waterco and Spa Electrics—and how choosing the wrong replacement can create a hazardWhy every technician needs to match pump selection to compliant flow-rate limitsOld but still referenced: the private pool water quality standard AS 3633 and its upcoming rewriteWhere water quality rules actually come from (hint: your state health guidelines)Dangerous goods standards including:AS 3780 – storage and handling of corrosive substancesAS/NZS 3833 – mixed classes of dangerous goods (recently updated to 2024)Additional niche standards builders and installers should know:AS/NZS 1477 – PVC pressure pipes & fittingsAS 3634 – solar heating systemsAS 5348 – pool coversThe massive update to the fiberglass pool installation standard:Former AS/NZS 1838:1994 → now AS/NZS 1839:2025Why SPASA is currently seeking industry feedback for the new concrete pool standard under developmentThe Big Message:If you work on a pool—service, retail, install, or build—you need to know the standards that govern your work. They protect your customer, and they protect you.Links & Mentions:SPASA contact for contributing to the new concrete pool standard: ben@spasa.com.auCheck your state health guidelines for water-quality requirementsRemember: Commercial pool rules apply to Airbnb, holiday rentals, and any property where someone is paying to stay—whether the pool is big, small, or inflatable.Have a Question for Lee & Shane?Send your suggestions, questions, or episode ideas to: 

Text us a pool question!In this episode, Rudy delves into the intricacies of total alkalinity in pool chemistry, explaining its critical role in maintaining pH levels and overall water balance. He discusses the impact of carbon dioxide and borates on pool chemistry, emphasizing the importance of understanding these elements for effective pool maintenance. The conversation highlights the challenges faced by pool service professionals and the need for consistent testing and adjustments to ensure optimal water quality.takeawaysTotal alkalinity is crucial for stabilizing pH levels in pools.High alkalinity can lead to pH drift, making management difficult.Carbon dioxide plays a significant role in pH changes in pool water.Borates act as a secondary buffer, stabilizing pH against rises.Maintaining a balance between alkalinity and borates is essential for water chemistry.Regular testing of total alkalinity is important for pool maintenance.Understanding the relationship between alkalinity and pH is key to effective pool care.The use of borates can enhance chlorine efficiency in pools.Pool professionals must adapt to changing chemical dynamics in water.A well-balanced pool system leads to predictable water behavior.Sound Bites"Alkalinity is the heart's pacemaker.""You're the one keeping families safe.""Until next time, be good, be safe."Chapters00:00Understanding Total Alkalinity in Pool Chemistry04:30The Impact of Alkalinity on pH Levels11:15The Role of Carbon Dioxide and Borates20:18Maintaining Balance in Pool Water Chemistry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this powerful conclusion to the two-part episode Clear Water Can Still Kill, Natalie Hood and Dewey Case pull back the curtain on the myths that continue to plague both residential and commercial pool operations. From chlorine “smell” misconceptions to Airbnb water safety, they challenge everything we think we know about clean, safe, and healthy pool water.Dewey explains why clear doesn't always mean clean—and why that faint haze, that “smells clean” comment, or that once-a-week test schedule could spell serious trouble. Natalie takes it a step further, sharing real-world stories of visiting family pools that reeked of combined chlorine, and why that chemical sting is the ultimate red flag for poor air and water management.Together, they break down:Why public spas can be a microbiological minefield (and why Dewey won't get in them)The shocking truth about short-term pool rentals and backyard “pool sharing” appsWhy HOAs testing once a week isn't just lazy—it's dangerousThe right testing frequency for both homeowners and pool prosWhy water testing at the pool store days later is absolutely not okayHow education and continuing certification separate the pros from the pretendersAnd why a commercial pool isn't just a “big backyard pool”—it's a Ferrari compared to a FordDewey and Natalie wrap with a reality check: certification is just your driver's license. The real work is what comes after—continuous education, field experience, and doing the job right even when no one's watching.Key Quote:“Be better. Earn more.” — Dewey CaseNext Week: Natalie returns with The Grit Game's Jared Medeiros and JD “Positive Vibes” Director to tackle one of the toughest topics in pool care: leak detection. You won't want to miss this one!Listen on: Apple Podcasts • Spotify • Google Podcasts • Amazon Music • Stitcher #TalkingPoolsPodcast #PoolSafety #MythBusting #PublicHealth #CMAHC #GritGame #PoolPros Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Lee's back on home turf (and grand-dad duty) and Shane's in the chair from New Zealand for a lively episode that starts with a wild Guy Fawkes blackout story and lands on a pressing industry issue: two major distributors have exited the NZ market, leaving pros scrambling for parts, warranties, and sensible logistics.In this episodeCold open: A powder-monkey grandad, one huge bang, and parts of Melbourne go dark

Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz dives deep into the essential aspects of pool water chemistry, focusing primarily on pH. He emphasizes the importance of understanding pH as the core of water chemistry, explaining how it influences chlorine effectiveness, the role of alkalinity, and the buffering systems that stabilize pH levels. Rudy discusses the impact of electrolysis, CO2 behavior, and the Langelier Saturation Index on pH management. He also highlights the challenges of accurate measurement and the biological influences on pH. The episode concludes with practical takeaways for pool professionals to master pH control and maintain balanced water.takeawayspH is the most influential factor in pool water stability.Understanding pH requires knowledge of its dynamic nature.Alkalinity acts as a buffer to stabilize pH.Cyanuric acid and borates play crucial roles in pH management.Electrolysis in saltwater pools consistently raises pH levels.CO2 behavior is central to controlling pH fluctuations.The Langelier Saturation Index is heavily influenced by pH.Accurate measurement of pH is essential for effective pool management.Biological factors can cause local pH variations in pools.Maintaining balanced water reduces the need for constant chemical adjustments.Sound Bites"Your job is to conduct, not to fight.""Balanced water is calm water.""pH is the heartbeat of the pool."Chapters00:00Introduction to Flock It Friday and Industry Talent01:43Back to Basics: Understanding Water Chemistry02:53The Importance of pH in Pool Water08:01Understanding pH Measurement and Its Implications09:20The Carbonate System and Its Role in pH Stability17:47The Role of Cyanuric Acid and Borates in pH Management23:48The Interplay of pH, Chlorine, and Water Chemistry28:33Electrolysis and Its Impact on pH Levels30:36Equilibrium and the Dynamics of CO2 in Water31:56Biological Influences on pH and Algae Management39:54Advanced Oxidation Processes and pH Dynamics40:49The Langelier Saturation Index and Its Relationship with pH41:50Understanding pH and Water Chemistry45:20The Role of Carbon Dioxide in pH Control49:11The Impact of pH on Scaling and LSI50:05Total Dissolved Solids and pH Readings51:42Buffer Systems: Bicarbonate, Cyanuric Acid, and Borate54:06Turbulence and Gas Transfer Dynamics55:08Salt Systems and pH Drift56:13Biological Influences on pH58:12Radical Reactions and pH59:23The Relationship Between pH and Metals01:03:11Practical pH Management Strategies01:07:02Mastering pH Control in Pool Chemistry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!

Text us a pool question!Swimming Pool Leak Suspection refers to the initial stage of identifying and investigating potential water loss in a swimming pool system when there is reason to believe a leak may exist.In practical terms, it means a pool owner or service technician has observed indicators suggesting abnormal water loss—such as a consistently dropping water level, air bubbles in the return lines, excessive chemical use, soggy areas around the pool, or unexplained increases in water bills—but has not yet confirmed the presence or location of a leak.Leak suspection triggers diagnostic testing, including visual inspections, the bucket test (to distinguish between evaporation and leakage), pressure testing, dye testing, or electronic leak detection. It's essentially the diagnostic hypothesis phase of leak detection—where symptoms point toward a problem, but confirmation requires controlled testing and data verification. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Being the boss sounds great — until payday hits and you realize your new hire just cost you more in pool shock than they've made you in revenue. In this episode, we strip away the Instagram gloss and talk about what it really means to grow your team. Spoiler: it's not all high-fives and financial freedom. Sometimes it's long days, lost profits, and teaching someone not to vacuum with the backwash line open.Shane and Lee break down the raw truth of employment — the pain before the gain, the cost before the comeback. Because hiring isn't just about finding help; it's about building the future of your business one chlorine-stained rookie at a time.If you think adding staff means instant profits, buckle up. This episode's a reality check dipped in muriatic acid.Takeaways:Being an employer isn't for the faint-hearted (or the impatient).Training time hits harder than an Aussie magpie in spring.There's no fast-forward button on ROI.You've got to bleed a little cash before you build something that lasts.Sound Bites:“There's pain before there's gain.”“We have to spend money to make money.”“You're taking extra time on a job — and that's okay.”Chapters: 00:00 – Intro & Personal Updates 00:47 – The Art (and Agony) of Training New Employees Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this bone-chilling Halloween episode, host Rudy Stankowitz dives headfirst into the haunted side of the pool world—where the ripples in the water might not be from your circulation pump. Beneath the calm shimmer of moonlit pools lies a darker current: ghost stories soaked in chlorine and mystery.Rudy takes listeners on a guided ghost tour through some of the most notoriously haunted swimming pools on Earth—the Queen Mary's first-class plunge, McCarren Park Pool's eerie echoes, The Rave's waterlogged concert hall in Milwaukee, and the Baker Hotel's decaying spa in Mineral Wells, Texas. Each haunted tale blends the supernatural with the mechanical—the hiss of an old centrifugal pump, the slow groan of a corroded valve, and the whisper of gravity-fed drains that might still be pulling something from the other side.But before the goosebumps get too deep, Rudy grounds the chills in cold, hard chemistry. He pulls back the cover on one of the pool world's biggest myths—the “10x rule” for breakpoint chlorination—and exposes why the dosing instructions printed on your calcium hypochlorite bucket might be dead wrong. You'll learn the truth about shocking a pool: when it's needed, when it's not, and how misreading combined chlorine levels can turn your wallet into the real victim.Then, things get even stranger. A listener calls in with a question about Jack's Magic products that takes an unexpected turn. Rudy shares his latest paranormal investigation findings—because of course he's the only guy who can go from breakpoint chlorination to EVP recordings without missing a beat. Add in the PHTA's latest initiative to help member businesses, and wrap it all up with a ghost story that'll have every pool pro double-checking their filter room after dark.From haunted hydraulics to myth-busting chemistry, this episode proves one thing: in the pool world, even the dead don't always rest at the bottom.Highlights:

Text us a pool question!This is the one where Wayne and Steve discuss the secrets behind the booths, the untold tales of Pool Industry Tradeshows. Also, What insurance do you need to conduct a pool inspection? Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!This is the one where Andrea and Paulette discuss their go-to algaecides  Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!A look back at the first episode of the Talking Pools Podcast...In this episode of the Talking Pools podcast, hosts Rudy Stankowitz and Andrea Nannini reflect on the challenges currently facing the pool industry, particularly focusing on the chlorine shortage and its implications. They discuss the panic purchasing behavior of consumers, the impact of the Texas freeze on supply chains, and the ongoing difficulties in sourcing essential pool parts. The conversation also touches on the myths surrounding the chlorine shortage and the potential long-term effects on the industry.TakeawaysThe podcast started with basic equipment and no editing skills.Current shortages in the pool industry include chlorine and gas.The chlorine tablet shortage is affecting pool maintenance significantly.Panic purchasing has exacerbated the chlorine shortage.The increase in pool installations last year has led to higher chlorine demand.The Texas freeze impacted the supply chain for pool equipment.There are ongoing challenges in sourcing pool parts and equipment.Consumers are frustrated with the lack of available products.The chlorine shortage is compared to past shortages like toilet paper.There are myths surrounding the chlorine shortage that need to be addressed.Sound bites"This is where it all started.""There's a run on salt generators.""Prepare yourself for what?"Chapters00:00 Introduction to the Chlorine Crisis01:08 Impact of Shortages on Pool Service03:45 Chlorine Tablet Shortage Explained07:48 Panic Purchasing and Its Consequences10:00 Comparing Shortages: Chlorine vs. Toilet Paper13:42 The Role of Distribution and Supply Chain17:14 Future Implications for Pool Service21:39 Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, host Rudy Stankowitz gets into two powerful topics shaping the pool industry right now.First, we take a hard look at the federal government shutdown and how it's creating ripple effects across small service-based businesses — including pool service companies. From stalled SBA loans and federal contract delays to the trickle-down impact on cash flow and customer payments, Rudy explains how this period of economic uncertainty requires adaptability and strong communication.Then, the conversation shifts to something much more uplifting — the 2025 Swimming Pool Industry Mentor of the Year recognition. Rudy celebrates the top ten mentors who have made waves through leadership, innovation, and community support. Together, they discuss mentorship, technology in pool service, pool chemistry innovations, safety, and the challenges of running a modern pool business.Hear from the industry's best — Greg Beard, Laci Davis, Shannon Wilson, Maddy Vandiver, Que Hales, Tim Bolden, John Poma, Rich Gallo, Ron Deloux, and Kevin Post — as they share hard-earned wisdom and inspiring stories from the deep end.

Text us a pool question!In this episode of Talking Pools, hosts Steve and Wayne delve into the world of community theater and its impact on personal development, particularly in public speaking. They discuss the evolution of community theater, the decline of dinner theaters, and the intersection of their theater experiences with their work in the pool industry. The conversation shifts to the importance of safety in pool maintenance, navigating pool inspections, and the role of insurance in protecting pool professionals. They also touch on the challenges of balancing work and personal life, emphasizing the need for outlets outside of work.takeawaysTheater has been a lifelong passion for many, providing joy and personal growth.Community theater has evolved but remains a vital part of local culture.Public speaking skills are greatly enhanced through theater participation.Dinner theaters have declined significantly since their peak in the 80s.Safety protocols are crucial in the pool industry to prevent accidents.Pool inspections require thorough knowledge and attention to detail.Insurance is essential for pool professionals to mitigate risks.Balancing work and personal life is important for overall well-being.Engaging in hobbies outside of work can lead to a more fulfilling life.The pool industry faces unique challenges that require adaptability and knowledge.Sound Bites"Theater is my love.""I've been in over 700 productions.""Dinner theaters were big in the 80s."Chapters00:00Theater as a Lifelong Passion02:41Memorable Performances and Roles05:37The Evolution of Community Theater08:29Theater vs. Other Hobbies11:34The Importance of Public Speaking14:24Navigating Pool Inspections17:12Insurance Insights for Pool Professionals31:53Navigating the Challenges of Content Creation34:34The Importance of Quality in Pool Maintenance38:35Safety Protocols and Equipment Management42:13Addressing Structural Issues in Pool Design46:16Client Communication and Liability Management50:30The Evolving Landscape of the Pool Industry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Andrea and Paulette go long on algae—the real science, the field diagnostics, and the no-nonsense remediation that actually works on a Tuesday in August when the phone won't stop ringing. Pulling from training content and field notes, they break down how to tell algae from look-alikes (metals, pollen, fine dust), why water balance and sanitizer demand dictate outcomes, and how to choose the right kill-sequence for mustard/yellow, black (cyanobacteria biofilm), green blooms, and stubborn pink slime/white water mold co-contaminations.They also reference Rudy Stankowitz's book, How to Get Rid of Swimming Pool Algae (Amazon), for deeper reading on species behavior, biofilms, and step-by-step playbooks that complement today's talk.Chapter Markers / Timestamps0:00 – Cold open: “Is it algae… or just copper?” 2:12 – Why algae wins when demand beats delivery (sanitizer kinetics 101) 6:45 – Field ID: green, mustard/yellow, black (cyanobacteria), and the “not algae” suspects 12:10 – Water balance triad: pH, TA, and CYA's impact on free chlorine efficacy 17:38 – Brushing matters: mechanical disruption vs. biofilm defenses 22:30 – The mustard/yellow protocol (when and how to go higher on FC) 27:55 – Black “algae” = cyanobacteria: surface penetration, heads vs. roots, patience game 33:20 – Filters as crime scenes: clearing, backwashing, and when to deep clean 38:05 – Phosphates: food vs. famine—when removal helps and when it's a red herring 43:00 – Borates as drift control and slime deterrent (what they can and can't do) 47:18 – AOP/UV/ozone: supplemental oxidation for heavy bather loads 52:40 – Look-alikes roundup: metals, pollen, plaster dust, and “dead algae” myths 57:15 – Off-season & startup traps: winterized pools, spring turn-ups, and biofilm seeding 1:02:10 – Rapid-response checklist you can hand to a techKey TakeawaysIdentify before you treat. Color + texture + location + “does it brush off?” beats guessing.Sanitizer effectiveness is conditional. As CYA rises, the % of active hypochlorous acid drops; dose and contact time must adjust.Mechanical + chemical wins. Aggressive brushing and good circulation expose biofilms so oxidizers can work.Mustard/yellow needs elevated FC (and whole-pool exposure for toys, nets, lights, covers).Black “algae” is cyanobacteria anchored in porous surfaces; expect repeated disruption and sustained levels—not a one-and-done.Filters tell the truth. Restore flow, deep-clean media, and fix bypass/broken laterals or you'll chase the same bloom.Phosphate control is situational. It can lower regrowth pressure but doesn't replace sanitizer.Borates steady pH and deter slime, but they're not an algaecide.Document everything. Photos, readings, doses, and filter maintenance notes protect you and speed future calls. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, the hosts discuss the busy pool season, emphasizing the importance of regular maintenance to prevent costly clean-ups. They delve into the hiring process, sharing insights on training staff, crafting engaging job advertisements, and the diverse career opportunities within the pool industry. The conversation also covers effective interview techniques and the significance of personal attributes in potential employees. The episode concludes with final thoughts on team dynamics and the importance of flexibility in hiring.takeawaysThe pool season is a busy time for maintenance and repairs.Regular pool maintenance can prevent costly clean-ups.Hiring staff during the off-season allows for better training.The pool industry offers diverse career opportunities.Crafting a fun job advertisement can attract the right candidates.Interview questions should assess personal attributes and problem-solving skills.Flexibility in hiring can help find the right fit for the team.Understanding the costs associated with staff is crucial for profitability.Team dynamics play a significant role in business success.Hiring slow and firing fast is a recommended strategy.Sound Bites"It's game on now, game on.""Pools are meant to be fun.""Hire slow, fire fast."Chapters00:00Welcome and Seasonal Insights02:41Staffing Strategies for the Busy Season05:27Hiring and Training New Employees08:11Crafting Effective Job Advertisements10:59The Pool Industry as a Career Path13:44Interview Techniques and Candidate Evaluation16:11The Importance of Personality in Hiring19:04Navigating Employee Experience vs. Potential21:42Legal Considerations in Hiring24:15Creating a Positive Work Environment26:51Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this engaging conversation, Rudy Stankowitz interviews Ron DeLoux from Big Blue Pool Service, exploring the evolution of the pool service industry, the importance of customer relationships, and the future of pool technology. Ron shares his insights on the shift from repair to replacement, the significance of pool chemistry, and the challenges faced by newcomers in the business. He emphasizes the value of education, mentorship, and community support, while also reflecting on the impact of natural disasters on pool services. The discussion concludes with Ron's advice for enjoying the work and maintaining a positive attitude in the industry.takeawaysThe pool service industry has evolved significantly over the years.Education and continuous learning are crucial for success in the pool business.Customer relationships can be challenging but are essential for growth.Pool chemistry knowledge is becoming increasingly important.The shift from repair to replacement is a notable trend in the industry.Natural disasters can have a profound impact on pool services.Mentorship and community support play a vital role in professional development.Technology is changing the way pool services operate.Enjoying your work and maintaining a positive attitude is key.Newcomers should focus on building relationships and gaining knowledge.Sound Bites"Pool chemistry is gonna be big.""Education is key for newcomers.""Enjoy what you do. Have a laugh."Chapters00:00Welcome to San Diego: A Beautiful Introduction07:30The Evolution of the Pool Service Industry10:47The Future of Pool Repairs and Robotics12:37The Importance of Pool Chemistry17:36Navigating Challenges in Pool Maintenance22:51Lessons Learned in Pool Repair25:03Hands-On Learning and Individual Approaches26:13Overcoming Challenges and Building Confidence27:11Understanding Customer Needs28:45Mentorship and Impact on Others31:32Resilience in the Face of Adversity31:43Dealing with Natural Disasters33:39Survival Guide for Newcomers34:49Handling Mistakes in the Field35:57Attention to Detail in Pool Maintenance36:25Advice for Future Generations37:14The Importance of Enjoying Your Work Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Keywordspool industry, CPO, instructor assessment, education, teaching skills, PHTA, pool classes, water chemistry, instructor program, professional developmentSummaryIn this episode of the Talking Pools podcast, Wayne discusses his experiences and insights from being a member of the PHA Instructor Assessment Committee. He shares stories from a recent instructor class, the assessment process for potential instructors, and the importance of teaching skills in the pool industry. Wayne also highlights the broader educational opportunities available in the industry and encourages listeners to consider becoming instructors themselves.TakeawaysWayne has been on the PHA Instructor Assessment Committee for 18 years.The instructor assessment process is rigorous and takes time.Teaching CPO classes requires strong communication skills.The assessment process is mentally intensive for proctors.There are various educational programs available in the pool industry.Sound bites"It's an involved process to become an instructor.""Teaching is mentally intensive but worthwhile.""Consider looking into the instructor program."Chapters00:00 Introduction and Overview01:15 Insights from the Instructor Assessment Committee06:15 Class Structure and Assessment Process08:50 Opportunities for CPO Instructors16:22 The Importance of Education in the Pool Industry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Got mystery stains, teal-tinted water, or customers blaming your chlorine for their new “seafoam highlights”? Andrea and Paulette dive into high metal levels in pools—where they come from (source water, corrosion, “helpful” copper products), how to confirm what you're dealing with (iron vs. copper vs. manganese), and the smartest ways to treat the water and the stain without turning the pool into a chemistry crime scene. Real talk, step-by-step protocols, and the dos/don'ts that save callbacks.Chapter Markers00:00 – Cold Open: “No, chlorine didn't dye your hair green.”02:10 – Metal 101: Iron, copper, manganese—how they look, act, and stain07:45 – Where They Come From: Source water, heaters, low-pH corrosion, old copper algaecides12:30 – Testing That Doesn't Lie: Spot tests, stain ID, metal test kits, source-water pulls16:20 – Immediate Triage: When water is tinted vs. when you have bonded stains20:15 – Stain-Lift Playbook: Ascorbic/citric protocols that actually work25:50 – Sequestrants & Chelants: HEDP/ATMP, maintenance dosing, timing with chlorine30:10 – Actual Removal: Partial drain/replace, prefilters, metal capture media, poly-fill hacks34:30 – Prevention Clinic: LSI balance, anodes, heater protection, product choices39:00 – Rapid-Fire Q&A & TakeawaysKey Symptoms & What They Usually MeanBrown/tea stains or yellowing: Often iron; may cloud when pH rises or after superchlorinationTurquoise/black smudges; blonde hair turning green: Usually copper; often tied to low pH/heater corrosion or copper algaecidesBlack/grey/purple blotches: Possible manganese; shows up in well water regionsTesting & Identification (Fast & Reliable)Pull a source-water sample (hose bib before softener) to see what you're adding every fill/top-off.Use metal test kits (iron/copper/manganese) and stain ID tests (vitamin C for iron, etc.).Verify pH & LSI first—metals love to fall out when pH/alk/CH swing.If a heater is present and copper is high, inspect for low pH corrosion and flow/erosion issues. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Keywordsspa maintenance, water treatment, sanitization, pool care, spa treatments, bromine, chlorine, water balance, spa technology, pool serviceTakeawaysSummer is approaching, and clients have varying perceptions of swimming temperatures.Spa maintenance requires more frequent attention than regular pools due to their smaller size and higher usage.Educating staff in front of customers can undermine trust; it's better to do it privately.CO2 gas in carbonated drink bottles can affect water testing accuracy.Spas can have a high bathylode, equivalent to many more people in a pool.Regular servicing of spas is crucial to maintain water quality.Secondary sanitizers like UV and ozone can enhance spa water treatment.Hydrogen peroxide can be an effective sanitizer in domestic spas but not in commercial settings.Replacing spa water regularly can be more cost-effective than treating contaminated water.Understanding the chemistry of sanitizers is essential for effective spa maintenance.SummaryIn this conversation, the hosts discuss the nuances of spa maintenance, emphasizing the importance of regular servicing and the unique challenges posed by smaller bodies of water. They explore various sanitization methods, including bromine and chlorine, and highlight the significance of educating staff on water chemistry. The discussion also touches on innovations in spa care and the necessity of replacing spa water to maintain optimal conditions.Sound bites"Secondary sanitizers can enhance spa water treatment.""Understanding the chemistry of sanitizers is essential.""Replacing spa water regularly can be more cost-effective."Chapters00:00 Introduction and Seasonal Changes29:46 Understanding Spa Treatments and Maintenance39:54 Sanitization Methods for Spas50:31 Innovations in Spa Care and Closing Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Rudy interviews Rich Gallo, founder and CEO of Pure Swim. Rich shares his journey from growing up in a family of pool professionals to establishing a successful concierge-level pool service in Los Angeles. He discusses the importance of mentorship, the impact of fatherhood on his business philosophy, and the lessons learned from mistakes in customer relationships. Rich emphasizes the significance of building a team with purpose, innovative service models, and the law of reciprocity in business. He concludes with reflections on the challenges of entrepreneurship and the importance of having fun in life.takeawaysRich Gallo is the founder of Pure Swim, a premium pool service company.He emphasizes the importance of mentorship and investing in people.Fatherhood significantly influenced his approach to business and team building.Mistakes in customer relationships can lead to valuable lessons.Innovative service models can enhance customer satisfaction and team morale.The law of reciprocity is a key principle in Rich's business philosophy.Building a team with purpose leads to better outcomes for everyone involved.Navigating challenges in the pool service industry requires adaptability and resilience.Rich believes in creating opportunities for his employees to grow and succeed.Having fun and enjoying the journey is essential in life and business.Sound Bites"It's an art form.""You gotta pay that guy.""I teach him the law of reciprocity."Chapters00:00Introduction to Rich Gallo and Pure Swim04:50Early Memories and Family Influence12:12The Impact of Fatherhood on Business17:12Building a Team with Purpose22:10Navigating Pricing Challenges in the Industry26:03Building a Strong Team Culture31:41Recognizing and Nurturing Talent37:12The Importance of Giving Back41:25Lessons from the Apprenticeship Program43:15Starting from Scratch: Key Habits for Success44:13Sustaining Passion in the Pool Business47:09The Law of Reciprocity and Its Impact Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!This week, Wayne and Steve are diving deep into the kind of stuff that separates pros from pretenders — communication, integrity, and the responsibility of owning your mistakes. Whether it's a misread water test, a filter left in bypass, or a promise made too quickly, these two veterans talk about what it means to stand behind your word, make things right, and protect your reputation even when it costs you.They share stories from the field where honesty cost them money — but saved their business. From awkward client conversations to handling internal slip-ups with your team, this episode gets real about accountability in the pool industry. Wayne breaks down how transparency builds long-term trust, while Steve reminds us that good communication isn't just about talking — it's about listening, learning, and following through.If you've ever faced that gut-punch moment when something went wrong and you had to decide between excuses and integrity, this episode is your reminder that character pays dividends in the long run.Takeaways:The difference between excuses and explanations.How to communicate mistakes without losing client trust.Why integrity isn't negotiable in business.Real stories of taking a loss to make things right — and why it mattered. #TalkingPoolsPodcast #PoolPros #IntegrityMatters #CommunicationIsKey #OwnYourMistakes #PoolServiceLife #WayneAndSteve #BeGoodBeSafe Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!If you thought pool care was boring, you clearly haven't heard Sarah break it down. This week she dives headfirst into the bubbling, backwashing, beautifully chaotic world of pool chemistry — with zero filters and a full cup of caffeine. It's educational, hilarious, slightly unhinged, and 100% Sarah.She's here to make sure you understand what's really happening in that pool water — why your readings are off, why “shock” isn't a personality type, and why that weird smell isn't chlorine, it's your own bad decisions dissolving in the deep end.In this episode, Sarah covers:Why every pool pro needs to stop treating “chlorine” and “shock” like they're two different life forms.The real deal behind oxidation, sanitation, and why ORP is the pool's version of a mood ring.Test kit interferences that'll make you question your career choices.How pH, alkalinity, and sanitizer all play together (and what happens when they don't).The customer who swore their pool “cleaned itself” — and how that went.Her completely rational rage against people who eyeball chemical doses “by vibe.”Top Sarah-isms from this episode:“If your pool smells like a YMCA locker room, congratulations — you've just invented chloramines!”“It's called a test kit, not a guess kit. Stop pretending you're psychic.”“ORP doesn't measure how much you care, but it definitely shows when you don't.”“Shock is chlorine. Chlorine is shock. It's not algebra, it's pool school — and apparently, I'm the principal now.”“If I had a dollar for every time someone said ‘it looks clear so it's clean,' I'd retire and buy a pool with a lifeguard who never argues with me.”Why you'll love it: This episode is like sitting in chemistry class if your teacher had road rage and a sense of humor. Sarah explains the science in plain English — then yells about it until you'll never forget it again. Equal parts entertainment and education, it's a masterclass in chlorine and chaos.Episode Highlights:

Text us a pool question!Andrea kicks off the episode venting about her latest headache — a string of finicky customers inside a gated community who think pool service comes with mind-reading included. From access codes that don't work to residents insisting their “pool smells too clean,” Andrea's got stories that'll make any tech feel seen. Paulette chimes in with her trademark humor and hard-earned wisdom, grounding the chaos with her calm-but-deadly insights on customer communication and setting boundaries.But the episode doesn't stay in the HOA drama zone for long — it quickly pivots into an impromptu chemistry deep dive. When one customer complains about chlorine levels “being too high because it smells,” Andrea and Paulette use the opportunity to unpack the truth behind chlorine chemistry, how Oxidation Reduction Potential (ORP) actually works, and why the “chlorine smell” myth refuses to die.They break down:What ORP means in plain English (and why it's a better measure of sanitation than free chlorine alone)How environmental factors like pH, sunlight, and CYA influence oxidation potentialCommon test kit interferences that can make readings go haywire — from residual monopersulfate (MPS) to copper and even dirty sample cellsWhy color-matching tests in the field are not the chemistry gospel some pool owners think they areAndrea's frustration turns into a mini chemistry class, with Paulette walking through troubleshooting steps that balance humor and hard science. The result? A perfect blend of real-world technician talk and science-backed pool wisdom that every service pro and water chemistry nerd will love.Key Takeaways:Gated communities = gated logic (sometimes). Access and attitude are both part of the job.Chlorine smell ≠ too much chlorine — it's usually chloramines, a sign of not enough free chlorine.ORP gives you a snapshot of water's true oxidizing potential, not just the chlorine ppm number.Test interference can ruin your data faster than a leaf in a sample cell. Know your kit, rinse your vials, and don't trust a color block alone.Customer education starts with confidence in your own chemistry knowledge.Closing Moment: Andrea ends the episode with a sigh and a laugh — “Maybe I'll just put up my own gate next time.” Paulette replies, “As long as it keeps the chloramines out.”Episode Length: ~42 minutes Perfect For: Pool techs who love a mix of field stories and chemistry truth bombs — and anyone who's ever been buzzed in by a gate code that didn't work.Hashtags: #TalkingPoolsPodcast #PoolPros #WaterChemistry #ORP #ChlorineMyths #PoolServiceLife #AndreaAndPaulette #CPOClass #PoolTechTalk Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Lee and Shane discuss the growing popularity of mineral pools in Australia, addressing a listener's inquiry about the benefits and drawbacks of mineral pools, particularly in hot climates. Steve pops in with Peter Lagaz of Bufferzone to talk PSS for a stint. Then back to minerals. They explore the differences between mineral and saltwater pools, the importance of maintaining proper pool chemistry, and the various manufacturers and products available in the market. The conversation also addresses specific concerns related to vinyl pools, including the management of chlorine levels to prevent damage. The episode concludes with a promise to delve deeper into vinyl liners in future discussions.takeawaysMineral pools are gaining popularity in Australia.Minerals can enhance the swimming experience and are beneficial for the skin.Chlorination methods vary, and understanding them is crucial for pool maintenance.Different manufacturers offer various mineral blends for pools.Vinyl pools require careful management of chlorine to avoid damage.Maintaining low levels of calcium can help preserve vinyl liners.Regular testing of pool chemistry is essential for optimal maintenance.Mineral pools can be converted from saltwater pools easily.Customer satisfaction is high with mineral pool experiences.Future discussions will focus on vinyl liners and their maintenance.Sound Bites"If you can afford it, by all means do it.""Mineral pools are more and more popular.""You can put magnesium in any pool."Chapters00:00Introduction and Weather Update02:34Listener Inquiry: Mineral Pools and Their Benefits05:08Understanding Mineral Pools: Types and Popularity11:17Chlorination Methods and Their Impact on Vinyl Pools14:10Addressing Vinyl Pool Maintenance and Chemical Balance16:42Exploring the Effects of Chlorine on Vinyl Liners19:15The Role of Magnesium in Pool Water22:26Conclusion and Future Topics24:57Final Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz interviews Tim Bolden of the Pool Butler. They discuss Tim's journey from the Navy to leading a successful pool service company, the importance of mentorship, and the challenges of running a business during a pandemic. Tim shares insights on leadership, work-life balance, and the evolving pool industry, emphasizing the need for innovation and customer service. The conversation highlights the significance of teamwork, the value of networking, and the importance of creating career paths for employees in the pool service sector.takeawaysTim's experience in the Navy shaped his leadership style.White glove service is about enhancing customer experience.Career paths in the pool industry can be lucrative.Acquiring a business during a pandemic was challenging but rewarding.Work-life balance is crucial for employee satisfaction.Mentorship plays a vital role in professional growth.Overcoming setbacks is part of the entrepreneurial journey.Generational differences impact work expectations.Networking is essential for industry growth.The future of the pool industry is bright with innovation.Sound Bites"It's a big process.""We hire to know.""Networking is key."Chapters00:00Introduction and Fantasy Football Rivalry02:05Military Influence on Leadership06:25White Glove Service in Pool Maintenance07:13Career Path in the Pool Industry08:05Acquisition and Business Growth09:09Navigating Challenges During a Pandemic10:52Work-Life Balance in the Pool Industry11:32Leadership Philosophy and Team Dynamics16:15Problem Solving in Pool Maintenance17:11Vision for the Pool Butler17:39Innovations in Pool Technology18:29Mentorship and Passing Knowledge19:42Overcoming Setbacks in Business21:10Challenges for Entrepreneurs in the Pool Industry22:07Generational Differences in Work Ethic23:26Seeking Veterans in the Workforce24:21Future Aspirations for the Pool Butler26:13Industry Growth and Competition26:50Networking and Mentorship in the Industry28:21Final Thoughts and Encouragement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Steve and Wayne—the Talking Pools Podcast's own dynamic duo—compare notes on closing pools from coast to coast. Steve draws on his years of experience in New Jersey, where fall meant back-to-back closings, freeze guards, and a race against the first frost. Wayne, from his Florida base, shares stories of dealing with Northeastern clientele who expect winterized service—even when they're hundreds of miles away from snow. Together, they dig into how regional practices, customer expectations, and business models shape the end-of-season grind.But that's not all—Steve takes us into an Insurance Interlude with Pat from the California Pool Association. They break down what every service pro should know about risk management, liability, and how insurance pitfalls can sneak up on you if you're not careful. It's a candid conversation that every pool company, whether East Coast or West Coast, can learn from.From cover choices to customer quirks, this episode is packed with practical takeaways, plenty of laughs, and the kind of real-world shop talk that makes the Talking Pools Podcast a must-listen for pros everywhere. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!This week's episode is a little bit of everything — industry insight, real talk, and a peek behind the curtain of what's happening with the people who keep this trade moving forward.We're starting with something close to home: our Mentor Awards. You'll hear from a few of the folks whose names carry serious weight in this industry — the people who have shaped, guided, and inspired so many pool pros. These conversations aren't scripted or polished for press releases; they're raw and real, with lessons tucked in for anyone who cares about doing better in this business. On top of that, we're giving a shout-out to the sponsors who stepped up to make the Mentor Awards possible. Without their support, we wouldn't be able to shine a spotlight on the people who keep raising the bar for everyone.Then, we pivot into industry news that's been making headlines. First up: the Ashli Babbitt wrongful death lawsuit. It's a story that stretches far beyond the pool world but has been playing out in the background of American life for years. The recent settlement tells us a lot about how the courts and the government are handling one of the most polarizing events in recent history. We break it down without the noise — just what happened, what it means, and why it's worth paying attention.Next, we look at Leslie's and their 1-for-20 reverse stock split. On the surface, it sounds like a bold move. In reality, it's a survival tactic — one designed to keep their stock listed and their brand in play on Wall Street. But what does that mean for pool pros out here grinding every day? That's where the conversation gets interesting. We talk about what this move signals about Leslie's future, how it might shape retail strategies, and what independents should be watching for as the industry landscape shifts.And of course, we couldn't have a “Sarah the Pool Girl” episode without Sarah herself. She may be officially on maternity leave, but if you know Sarah, you know she's not one to just sit still. Between diaper duty and pool talk, she's welding turquoise jewelry, sewing quillows, and basically proving that maternity leave doesn't mean hitting pause on creativity. You'll get her voice, her humor, and her trademark grit — even if she's supposed to be “resting.”This one's part mentorship, part business, part breaking news, and part life update — the kind of mix that makes the Talking Pools Podcast what it is. Whether you're out on your route, stuck in traffic, or just winding down after a long day, you'll find something here that sticks. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools Podcast, Andrea and Paulette dive into the often-misunderstood world of chloramines—the compounds that cause everything from pool odor to swimmer irritation. They explore the science behind monochloramine, dichloramine, and trichloramine, explaining how each one forms, how they differ, and why they matter. The conversation goes deeper into the differences between organic and inorganic chloramines, uncovering how bather waste, nitrogen compounds, and pool chemistry all play a role in their development.Listeners will walk away with a clearer understanding of what's really happening in the water, why “that pool smell” isn't chlorine at all, and practical insights into preventing and managing chloramine formation in pools.Key Takeaways:Chloramines are responsible for eye irritation, respiratory discomfort, and that notorious “pool smell.”Monochloramine is the first stage of chlorine bonding with nitrogen.Dichloramine and trichloramine form as chlorination continues, each with stronger odor and irritation potential.Organic chloramines are formed from reactions with organic matter (like sweat, urine, and skin cells), while inorganic chloramines form with nitrogenous waste (like ammonia).Proper breakpoint chlorination and good water management can prevent chloramine buildup.Ventilation in indoor pools plays a critical role in reducing trichloramine exposure.Chloramines don't just affect swimmer comfort—they also corrode pool equipment over time.Memorable Sound Bites:“That smell you think is chlorine? Nope—it's chloramines.”“Chlorine isn't the villain here. Poor management is.”“Organic or inorganic, chloramines are a wake-up call for pool pros.”Chapters:00:00 – Introduction: Clearing the Air on Chloramines 03:42 – What Are Chloramines? 08:25 – Monochloramine, Dichloramine & Trichloramine Explained 15:11 – Organic vs. Inorganic Chloramines 21:03 – The Role of Ventilation in Indoor Pools 27:18 – Breakpoint Chlorination & Prevention Strategies 33:00 – Final Thoughts: Managing the Unseen Villains of Pool Care Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!This week, Lee and Shane dive into one of the most frustrating—and head-scratching—realities of running a pool service company: employees who decide to quit right in the middle of peak season. From the “you've got to be kidding me” timing to the domino effect it has on routes, scheduling, and client relationships, they pull back the curtain on what it's really like when your business takes a hit at the busiest time of the year.They swap stories about the most outrageous exits they've seen, why peak-season walkouts feel like a gut punch, and how they managed to survive the chaos. The conversation balances venting with insight, covering topics like:How to prepare for sudden turnover before it happens.Why some employees wait until the worst possible moment to walk away.The emotional toll of scrambling to cover routes while keeping customers happy.Lessons learned and strategies to minimize damage when the inevitable “WTF moment” strikes.If you've ever had a tech throw in the towel on a sweltering July morning—or you fear it might happen one day—you won't want to miss this brutally honest and slightly cathartic conversation.Listen in, laugh a little, and nod along—you're not alone. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, host Rudy Stankowitz interviews John Poma, a prominent figure in the pool industry. They discuss the Alum-CyA removal method, John's background, his experiences in pool service and construction, and the importance of mentorship in the industry. The conversation delves into the challenges faced by pool professionals, including controversies surrounding pool chemistry and safety regulations. John shares insights on community engagement, online discussions, and the common myths that persist in pool care. The episode concludes with a look at the future of the pool industry and John's personal aspirations.takeawaysJohn emphasizes the importance of helping newcomers in the pool industry.There has been a shift towards better collaboration between builders and service companies.Mentorship plays a crucial role in the growth of professionals in the pool industry.John's experience with pool chemistry trials highlights the need for innovation.Community engagement is vital for sharing knowledge and support among pool professionals.Safety regulations in the pool industry are evolving and require constant attention.Online discussions can be challenging, but providing proper information is essential.Myths about pool care, such as the impossibility of removing black algae, need to be addressed.The future of the pool industry looks promising with ongoing growth and development.John's commitment to his work reflects a passion for the pool industry and helping others.Sound Bites"You can't answer all of them.""Just to give out proper information.""You just have to keep it safe."Chapters00:00Introduction to the Podcast and Guest00:22John Poma's Background and Experience04:59The Importance of Mentorship in the Pool Industry06:35Trials and Innovations in Pool Chemistry09:30Challenges and Controversies in Pool Maintenance10 AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Jack's MagicIf you know Jack's you'd have no stains!Online Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne delve into the complexities of pool staining, focusing on metal stains and their causes, including the impact of pH levels. They discuss the importance of maintaining balanced water chemistry and the challenges of closing pools for the season, including liability concerns. The conversation also covers effective chemical management, water testing, and the identification and treatment of various stains, providing valuable insights for pool professionals.takeawaysStaining in pools can primarily be categorized into metal stains and organic stains.Metal stains often originate from source water, particularly from wells or municipal systems.Maintaining a pH level around 7.5 is crucial to prevent metal staining.High pH levels can lead to irritation for swimmers and contribute to staining.Chemical treatments like sequestering agents can help manage stains but won't eliminate them.Identifying the type of stain is essential for effective treatment.Copper stains often appear blue or green, while iron stains can be rusty red or brown.Proper pool closing practices are vital to avoid liability issues.Regular water testing is necessary to maintain chemical balance and prevent staining.Education and training on stain identification can enhance service quality for pool professionals.Sound Bites"Higher pH can cause irritation to users.""Everything has a pH.""Copper will come out a few different ways."Chapters00:00Understanding Pool Staining16:20Closing Pools: Best Practices and Liability27:37Chemical Management and Water Testing52:00Identifying and Treating Stains Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this conversation, Sarah and Andrew discuss the importance of alkalinity in water chemistry, particularly in pools. They explore the different types of alkalinity, how to manipulate it using bicarb and acid, and the seasonal changes that affect water chemistry. The conversation also highlights the significance of maintaining proper calcium levels and the consequences of low alkalinity, including patchy plaster and equipment corrosion. Additionally, they address common mistakes like acid abuse and emphasize the importance of practical chemistry in pool maintenance.takeawaysAlkalinity is crucial for stabilizing pH levels in water.There are different types of alkalinity, including carbonate and total alkalinity.Manipulating alkalinity can be done using bicarb and acid.Seasonal changes affect water chemistry and require different approaches.Maintaining proper calcium levels is essential for water balance.Low alkalinity can lead to equipment corrosion and patchy plaster.Acid abuse is a common mistake in pool maintenance.Measuring and balancing chemicals accurately is important for water quality.Preventative care is better than reactive care in pool maintenance.Using the least amount of chemicals possible is ideal for swimmer comfort.Sound Bites"What is alkalinity?""Alkalinity stabilizes your pH.""Salt feels good for the skin."Chapters00:00Understanding Alkalinity in Pools02:31Manipulating Alkalinity: Techniques and Tips10:53Seasonal Changes in Water Chemistry17:57Consequences of Imbalanced Alkalinity22:28The Importance of Accurate Water Testing Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Hosts: Andrea & Paulette Cameo: Rudy with Joe Trusty (Pool Magazine / PoolMarketing.com) Sponsor: Revvdup ApparelAndrea and Paulette kick off with shop talk, cooler temps, and a spike in phosphate readings. They unpack the long-running “are phosphates a thing?” debate, why South Florida sees big swings, and how phosphates intersect with salt systems, algae control, and filter life. Mid-show, Rudy drops in a short interview with Joe Trusty on where AI is already helping pool pros. Back with the duo, you'll get practical strategies: when to treat, what “weekly micro-dosing” looks like, why some removers cloud and others don't, and a clear explanation of orthophosphates vs. organic phosphates. They wrap with listener Q&A vibes, contact info, and a shoutout to the sponsor.Chapters & timestamps00:00 – Cold open, shirts, rain, and “hey, are we talking phosphates?”01:15 – Framing the debate: not a problem until it's a problem05:20 – 26:12 – AI mini-segment: Rudy x Joe Trusty on AI in service ops, comms/reporting, social content, and hardware touches26:33 – Back to phosphates: why the industry split happened ('80s vs. '90s, municipal dosing)30:12 – Regional reality check (South FL vs. everywhere else)32:16 – The “zero chlorine but everything else perfect” mystery → when to suspect phosphates34:30 – Babies, bather load, rain, refill: organic load & demand35:10 – Organic vs. orthophosphate (chelators/metal treatments vs. algae nutrient)39:17 – Sources: leaves, soaps, fill water, golf course runoff, dogs/ducks, stain removers41:40 – Salt cells & phosphates: coating plates, reduced output, shortened cell life43:05 – SulfURic acid in salt pools? Why sulfates are a no for SWGs46:10 – Builder sizing, why many SWGs can't keep up when phosphates are high47:26 – Lanthanum chloride 101 (all brands use it), treatment side-effects on filters49:20 – Weekly micro-dosing via squirt bottle: fewer callbacks, less clouding, charge for it53:18 – Cloudiness myth: it's often carbonates reacting (alkalinity/calcium), not a “phosphate indicator”58:35 – Why “cap tests” lead to over-treating; test properly or dose conservatively1:03:48 – “Max” targets? Context matters: 100 ppb vs. up to 500+ workable (non-salt) if algae is controlled1:05:18 – Alum (aluminum sulfate) as an option; when it's a “whole process”1:07:51 – No, liquid chlorine doesn't contain phosphates (quick bench test story)1:09:31 – Wrap, how to reach the team, revvdup swag update, contests. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Lee and Shane discuss the onset of spring and the busy season for pool maintenance. They explore the importance of heating solutions, sales strategies, and the role of preventative maintenance with specialty chemicals. The conversation emphasizes understanding customer pain points and the benefits of innovative solutions like variable speed pumps to enhance pool enjoyment and efficiency.takeawaysSpring brings a surge in pool maintenance inquiries.Heating solutions are essential for maximizing pool enjoyment.Sales strategies should focus on asking for the sale.Preventative maintenance can save costs in the long run.Understanding customer pain points leads to better service.Specialty chemicals can enhance pool care and maintenance.Variable speed pumps offer significant energy savings.Engaging customers with education fosters loyalty.Regular communication about equipment condition can lead to sales.Proactive service can prevent issues before they arise.Sound Bites"You can sell them a heat pump.""You need a blanket for your pool."Chapters00:00Spring Awakening: The Pool Industry's Busy Season06:18Heating Solutions: Maximizing Pool Enjoyment11:24Sales Strategies: Asking for the Sale20:58Preventative Maintenance: Specialty Chemicals in Pool Care27:32Customer Engagement: Understanding Pain Points33:37Innovative Solutions: Variable Speed Pumps and Energy Savings Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Rudy interviews Kevin Post, CEO of Councilman Hunsaker, discussing innovative projects like the Plus Pool, the importance of mentorship in the aquatics industry, and the future of AI in pool management. Kevin shares insights on staying passionate in the industry, the significance of CMAHC membership, and the need for continuous education and leadership development. The conversation highlights the diverse opportunities within the aquatics field and the critical role of lifeguards and industry standards.takeawaysCouncilman Hunsaker has been a leader in aquatic design for over 55 years.The Plus Pool project aims to provide a sustainable swimming solution while cleaning the river.Mentorship is crucial for passing on institutional knowledge in the aquatics industry.CMAC membership offers transparency and a voice in shaping aquatic health codes.Early career experiences shape leadership and mentoring styles.Lifeguards play a vital role as first responders in aquatic safety.Going beyond minimum standards is essential for pool health and safety.AI has the potential to revolutionize pool management and maintenance.Continuous education is key for growth in the aquatics industry.There are diverse career opportunities in the aquatics field beyond just pool service.Sound Bites"We are not just a bunch of pool boys.""Check your alkalinity.""Mentorship is important in every industry."Chapters00:00Introduction to Councilman Hunsaker and Kevin Post06:02Staying in the Aquatics Industry: Passion and Evolution11:19The Importance of CMAC Membership18:30Designing a Career: Programming Precedes Design22:29Future Aspirations: Building the Next Generation22:57Empowering Small Business Owners23:32Essential Pool Maintenance Tips24:29The Importance of Knowledge Sharing25:54Going Beyond Minimum Standards26:47The Lifeguard's Role and Challenges27:15The Lifeguard Shortage Crisis28:40The Lifeguard's Predictive Responsibilities30:43Personal Insights and Industry Passion32:47Unexpected Successes in Mentorship33:55The Value of Mentorship in the Industry35:04Finding a Mentor in the Pool Industry35:57Future Changes in the Aq AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Instacart - Groceries delivered in as little as 1 hour.Free delivery on your first order over $35.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics related to pool maintenance, safety protocols, and industry insights. They share a recent incident involving chlorine handling that highlights the importance of proper training and safety measures. The conversation also covers the significance of water testing, automation systems, and the nuances of workers' compensation insurance in the pool industry. Additionally, they touch on regional differences in water quality and the importance of communication in operations. The episode concludes with a look at upcoming events in the pool industry.takeawaysProper training is essential for safe chemical handling.Automation systems can greatly simplify pool maintenance tasks.Communication is key to preventing misunderstandings in operations.Water quality can vary significantly by region, affecting pool maintenance.Safety protocols must be strictly followed to avoid accidents.Workers' compensation insurance rates vary by state and industry.Regular safety meetings can help maintain compliance and reduce risks.Accidents can happen if protocols are overlooked, emphasizing the need for vigilance.Always check orders before installation to avoid costly mistakes.Investing in proper PPE is crucial for safety in the field.Sound Bites"These things don't take care of themselves.""Communication is key.""Don't drop jugs of chlorine on steps."Chapters00:00Introduction and Overview of Topics02:19Chlorine Handling and Safety Concerns09:45Training and Compliance in Chemical Handling13:12Water Testing and Automation Systems15:30Understanding Workers' Compensation Insurance23:47Safety Protocols and Chemical Management31:30Communication and Misunderstandings in Operations38:16Regional Water Quality Differences45:43Upcoming Events and Industry News Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com