Talking Pools Podcast

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Talking Pools is a podcast created by pool people for pool people. If you are a pool owner, operator, service pro, aquatic professional, or facility maintenance tech who is looking for the best possible solutions to the questions you have about your pool, this is the podcast for you. Interested in tips, tricks, and hacks that can save time and money? We have those too. Our host, Rudy Stankowitz is a 30+ year pool industry veteran, trade magazine columnist, and pool water chemistry expert with three books on pool care under his belt and dozens of publications. His co-host, Andrea Nannini has 20-years of pool service experience and was the Pleatco Perfect Pool Gal in the 2018 national search. Each week, Rudy and Andrea will bring a new swimming pool topic up for discussion, that is timely and relevant, covering everything from water chemistry, filtration, disinfection, circulation, algae prevention, and more. Talking Pools will help you to make your swimming pool(s) easier and less expensive to maintain. This is THE swimming pool podcast for people who want the truth about pool care.

Rudy & Andrea, Swimming Pool

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    • Aug 6, 2025 LATEST EPISODE
    • weekdays NEW EPISODES
    • 35m AVG DURATION
    • 815 EPISODES

    Ivy Insights

    The Talking Pools Podcast is a fantastic podcast for anyone interested in the pool industry or who works as a pool professional. Hosted by Rudy and Andrea, this show combines practical information with humor to create an entertaining and informative experience. Whether you're a pool owner or someone who maintains pools for a living, this podcast has something to offer.

    One of the best aspects of The Talking Pools Podcast is the chemistry between Rudy and Andrea. Their banter and back-and-forth dialogue make it feel like you're listening to your favorite morning radio show. They keep the pace lively and engaging, ensuring that your attention never wavers. Additionally, their sense of humor adds a fun element to each episode, making it enjoyable to listen to.

    Another great aspect of this podcast is the valuable information it provides. Rudy is incredibly knowledgeable about all things related to pools, water chemistry, and maintenance. His expertise shines through as he shares his insights and tips with listeners. Andrea's perspective as a fellow female in the field also adds value, providing helpful and relatable content for other women working in the pool industry.

    Furthermore, The Talking Pools Podcast is highly beneficial for both experienced pool professionals and newcomers alike. If you've taken Rudy's courses before, you know that he is not only hilarious but also an industry leader with incredible intelligence. This podcast serves as an extension of his teachings, reinforcing important principles and expanding knowledge on pool maintenance.

    While there aren't many negative aspects to this podcast, some listeners may find that certain episodes focus too heavily on inside jokes or references that may not be accessible if you're new to the show. However, these instances are infrequent and shouldn't detract from the overall listening experience.

    In conclusion, The Talking Pools Podcast is a must-listen for anyone involved in the pool industry. With its mix of practical information, humor, and engaging hosts, this podcast offers valuable insights that will help you confidently and knowledgeably navigate the world of pools. Whether you're a pool owner, a professional in the field, or simply interested in learning more, The Talking Pools Podcast is an entertaining and educational resource that shouldn't be missed.



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    Latest episodes from Talking Pools Podcast

    You Just Have to Pull Harder

    Play Episode Listen Later Aug 6, 2025 29:59


    Text us a pool question!pool equipment, color vision bubblers, Pentair IntelliBright, construction challenges, installation issues, foundation problems, pool maintenance, electrical breakers, pool lighting, pool repairIn this conversation, Drew and Sarah discuss various challenges faced in the pool maintenance and installation industry. They delve into specific issues related to color vision bubblers, Pentair IntelliBright lights, and the importance of proper installation practices. The conversation also touches on construction challenges, foundation issues affecting pools, and the critical role of electrical breakers in ensuring the functionality of pool equipment. Throughout the discussion, they share personal anecdotes and insights from their experiences in the field, emphasizing the need for attention to detail and proper techniques in pool maintenance and installation.TakeawaysColor vision bubblers can leak if not installed correctly.Pentair IntelliBright lights may not provide a true white color.Proper sealing is crucial for pool lights to prevent leaks.Using the right tape during construction can save time and hassle.Soil tests are essential before building a pool to avoid future issues.Siemens breakers are necessary for warranty on Pentair equipment.Improper installation can lead to ongoing maintenance problems.Construction sites can be messy and impact pool maintenance.Communication with contractors is key to ensuring a clean job site.Attention to detail in design can prevent future pool issues.Sound bites"You just have to pull harder.""Those light poles are gnarly.""The pool is not a trash can."Chapters00:00 Introduction to Pool Equipment Challenges02:56 Understanding Color Vision Bubblers and Their Issues06:05 Pentair IntelliBright Lights: Customer Concerns08:47 Construction Challenges and Best Practices11:46 The Importance of Proper Installation14:41 Foundation Issues and Their Impact on Pools21:32 The Role of Breakers in Pool Equipment26:23 Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Borates, Dangers Lurking in Hotel Pools, and Heat Stroke

    Play Episode Listen Later Aug 5, 2025 31:52


    Text us a pool question!Borates, pool safety, heat stroke, MRSA, chlorine, health risks, swimming pool maintenance, heat-related illnesses, summer safety, pool infections, public safetyIn this episode of Talking Pools - BORATES! Followed by Andrea on the alarming health risks associated with swimming pools, particularly focusing on a case of a tourist who suffered severe injuries after swimming in a poorly maintained hotel pool. She emphasizes the importance of pool safety and regular maintenance. The conversation then shifts to the serious topic of heat-related illnesses, especially relevant for those working outdoors in hot conditions. Andrea provides practical tips for preventing heat stroke and other heat-related issues, concluding with a reminder about an ongoing design contest for pool industry apparel.TakeawaysA tourist suffered life-changing injuries from a filthy hotel pool.MRSA infections can arise from poorly maintained swimming pools.Regular testing and maintenance of pool water is crucial for safety.Heat-related illnesses are a serious concern during hot months.Hydration is key to preventing heat-related illnesses.Wearing protective clothing can help mitigate heat exposure.Recognizing the symptoms of heat stroke can save lives.Immediate action is necessary when someone shows signs of heat stroke.Heat cramps can indicate more serious heat-related issues.The importance of community awareness in pool safety and health.Sound bites"Call 911 and don't try to help yourself, just immediately call 911.""If you have heat rash, get a different job. Just kidding.""Go follow us on social media and follow me."Chapters00:00 Introduction and Headlines05:55 Health Risks in Swimming Pools08:03 Heat-Related Illnesses Awareness22:05 Contest Announcement and Closing Remarks Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Emotional Journey of Selling a Business

    Play Episode Listen Later Aug 4, 2025 28:10


    Text us a pool question!In this episode of Mondays Down Under, the hosts discuss the recent sale of a pool shop and the emotional and logistical aspects of running a business in the pool industry. They explore the importance of preparation for selling a business, the role of staff during transitions, and the impact of technology and AI on the industry. The conversation emphasizes the need for due diligence and maintaining strong customer relationships to ensure business success.takeawaysCelebrating the sale of a pool shop is a significant milestone.Running a business can be both rewarding and stressful.The pool industry still has growth potential despite technological changes.AI can assist but cannot replace the expertise of technicians.Keeping a clean and updated database is vital for business value.Managing stock effectively is crucial for profitability.Preparation is essential when selling a business.Staff management plays a key role in business transitions.Due diligence is critical when buying or selling a business.Open communication with staff can ease transitions.Sound Bites"Congratulations on the big sale!""Keep your database clean and updated.""Take your staff along on the journey."Chapters00:00Celebrating Business Transitions02:42The Challenges and Rewards of Business Ownership05:18The Role of Technology in the Pool Industry08:10Preparing a Business for Sale11:06Understanding Business Valuation and Sale Dynamics16:45The Importance of Staff in Business Transitions19:19Due Diligence in Buying and Selling Businesses22:09Navigating Change in Business Ownership24:41Closing Thoughts and Future Outlook Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    These changes aren't going away.

    Play Episode Listen Later Aug 1, 2025 43:23


    Text us a pool question!In this episode of the Talking Pools Podcast, Rudy Stankowitz dives into the complexities of the pool industry, discussing personal updates, the importance of mentorship, the impact of climate change, the rise of automation and AI, challenges posed by unlicensed technicians, and the evolving landscape of water chemistry regulations. He emphasizes the need for professionals to adapt to these changes while maintaining their reputation in a digital age filled with review challenges.takeawaysThe pool industry is facing unprecedented challenges due to climate change.Mentorship is crucial for the growth and sustainability of the pool industry.Automation and AI are rapidly changing how pool services are delivered.Unlicensed and undercutting technicians threaten the credibility of licensed professionals.Water chemistry regulations are becoming stricter and more complex.Professionals must educate clients about the impact of climate on pool maintenance.Rest and mental health are essential for long-term success in the industry.Reputation management is critical in an age of digital reviews and AI.The industry must adapt to new technologies to remain relevant.Collaboration and support within the community can help overcome industry challenges.titlesNavigating Poolside Chaos: Insights from the IndustryThe Future of Pool Maintenance: Adapting to ChangeSound Bites"You can't fix a pool on an empty tank.""The emotional toll is real.""These changes aren't going away."Chapters00:00Introduction to Poolside Chaos01:52Personal Update: A Dive into Fiction05:44Mentorship in the Pool Industry08:32Industry News: Standards and Regulations11:24The Impact of Climate Change on Pool Maintenance23:04The Threat of Undercutting in Pool Services28:16Burnout in the Pool Industry32:01Navigating Changing Water Chemistry Standards37:16Digital Reputation Management in 2025 Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    How to Seek Out Mentors in the Pool Industry

    Play Episode Listen Later Jul 31, 2025 53:38


    Text us a pool question!Wayne and Steve kick off the episode with a light-hearted discussion about their busy weeks and the unexpected busyness of retirement. Steve's Storytime: Steve shares a detailed account of a challenging pool renovation project in Palisades, involving fire damage and complex insurance requirements. Mentorship Discussion: The hosts delve into the importance of mentorship in the pool industry, sharing personal experiences and offering advice on finding and becoming a mentor. Listener Interaction: Wayne updates listeners on his recovery from hip surgery and encourages audience engagement by inviting questions and topic suggestions. Closing Remarks: The episode wraps up with gratitude for listener support and a reminder to send in questions to be featured in future episodes.Key Takeaways:The complexities of pool renovation projects, especially when dealing with insurance and environmental factors. The value of mentorship and how to seek out mentors in the pool industry. Personal stories and experiences that highlight the importance of community and support in professional growth.Call to Action: Send your questions and topic suggestions to talkingpools@gmail.com for a chance to be featured in future episodes and receive a special gift.Hashtags: #PoolRenovation #Mentorship #TalkingPoolsPodcast Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Hot starts are bad

    Play Episode Listen Later Jul 30, 2025 32:59


    Text us a pool question!In this conversation, Andrew discusses the intricacies of pool startups, focusing on the importance of proper plaster care, chemical procedures, and maintenance practices. He emphasizes the significance of using calcium over acid during startups and the necessity of regular brushing and filter cleaning to ensure optimal pool conditions. The discussion also touches on the challenges faced during pool construction and the critical role of maintaining water chemistry throughout the startup process.takeawaysStartups involve more than just plaster; they include pumps and water chemistry.Different types of plaster have varying lifespans and care requirements.Hot starts can provide short-term gains but worsen plaster condition over time.Calcium is essential for proper plaster curing during startups.Brushing is crucial during the startup phase to prevent algae growth.Proper water chemistry must be maintained for at least six months post-startup.Dust from construction can clog filters and affect water quality.Regular filter cleaning is necessary, especially after construction work.Managing relationships with construction crews is vital for successful startups.Understanding the startup process can prevent long-term issues with pool maintenance.Sound Bites""Hot starts are bad.""""Dust is bad, plaster dust.""""Clean those filters!""Chapters00:00Understanding Pool Startups08:17The Importance of Proper Chemistry10:33Different Types of Plaster and Their Durability13:07Startup Procedures: Acid vs. Calcium15:38Brushing and Maintenance During Startups18:01Common Issues and Solutions in Pool Startups20:51The Role of Filters in Pool Maintenance23:34Managing Customer Expectations25:59Final Thoughts on Pool Startups Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Poolside Chats with Andrea & Paulette

    Play Episode Listen Later Jul 29, 2025 51:10


    Text us a pool question!Episode Highlights:Florida HVAC Bill Debate: Dive into the ongoing discussion about a new bill that could allow HVAC professionals to install pool heaters, a move opposed by the Florida Swimming Pool Association. Viral Pool Trends: Discover the story behind a viral TikTok video featuring a unique black pool design that has captured the internet's attention. Pool Chemistry Insights: Learn about the causes of purple pool water and the role of manganese and copper cyanurate in pool maintenance. Silver Algaecide Experiment: Andrea shares her experience with a new silver-based algaecide and its application process. Fun Poolside Stories: Enjoy light-hearted tales, including a sea turtle encounter and the mystery of the "death apples."Participate in the Revved Up Apparel design contest by August 15th. Visit revvedupapparel.com for details.Closing Thoughts: Join us next Tuesday for more poolside stories and insights. Don't forget to subscribe and leave a review!Hashtags: #PoolMaintenance #HVACBill #ViralPools #PoolChemistry #Podcast Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Turns Out You Can Win Awards Without Being a Total Tool

    Play Episode Listen Later Jul 28, 2025 38:12


    Text us a pool question!In this episode of the Talking Pools podcast, Peter, Shane, and Lee discuss the challenges of winter in Australia, the importance of work-life balance in business ownership, and the value of mentorship in the pool industry. They also explore the role of awards in recognizing excellence and the evolution of award criteria over the years. The conversation highlights the significance of mystery shopping as a quality control measure and emphasizes the need to raise industry standards. The hosts conclude with reflections on the importance of learning and supporting one another in the industry.takeawaysFinding balance in business is crucial for success.Mentorship can significantly impact professional growth.Awards serve as a powerful marketing tool for businesses.Recognition in the industry can boost morale and credibility.Mystery shopping can enhance quality control in services.The criteria for awards have evolved to ensure fairness.It's important to acknowledge the contributions of mentors.Continuous learning is essential in the pool industry.Building a strong customer base relies on trust and word of mouth.Supporting each other in the industry fosters growth and improvement.Sound Bites"It's bloody cold and wet over here.""Mentorship is a big thing.""Stay warm. That's important."Chapters00:00Welcome to Winter in Australia03:25The Challenges of Business Ownership06:09The Importance of Mentorship09:08Recognition and Awards in the Industry12:02The Role of Awards in Marketing15:00The Evolution of Award Criteria19:43Mystery Shopping and Quality Control22:59Raising Industry Standards25:50The Value of Mentorship and Learning28:50Closing Thoughts and Future Awards Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Legacy is not given, it's earned.

    Play Episode Listen Later Jul 25, 2025 30:42


    Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the challenges and triumphs within the pool industry. He reflects on personal experiences with adversity, emphasizes the importance of mentorship, and introduces the exciting new Championship Belt Award for the Mentor of the Year. Rudy also addresses pressing issues such as skyrocketing insurance premiums, a chemical supply crisis, and the looming threat of sales tax enforcement on pool service labor. The conversation is a call to action for pool professionals to support one another and navigate these challenges together.takeawaysThe higher you climb the ladder, the larger the target on your back.Personal experiences can shape our desire to help others.Mentorship is crucial in the pool industry.The Championship Belt Award symbolizes respect and legacy.Insurance premiums are rising, threatening small businesses.Chemical supply issues are resurfacing, impacting service delivery.Sales tax enforcement is becoming stricter for service industries.Documentation and transparency are essential for business survival.Community support is vital in overcoming industry challenges.Proactive measures can help mitigate financial risks.Sound Bites"I kept showing up for my kids, for my clients.""We lift each other. We don't tear each other down."Chapters00:00Introduction and Personal Reflections04:59Celebrating Mentorship in the Pool Industry07:49The Rising Challenge of Insurance Premiums12:27Navigating Chemical Supply Issues21:05Sales Tax Enforcement in the Pool Industry AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Time is valuable, and you should be paid for it.

    Play Episode Listen Later Jul 24, 2025 63:04


    Text us a pool question!In this episode of Talking Pools, hosts Steve and Wayne discuss a variety of topics ranging from personal health updates to the challenges of insurance in the pool industry. They delve into the advancements in medical technology, particularly in hip replacement surgeries, and share personal experiences with insurance claims. The conversation shifts to the growing trend of virtual pool inspections and the importance of timely inspections in construction projects. They also touch on the value of expertise in the pool service industry and the necessity of worker safety and insurance coverage. The episode concludes with insights into navigating client expectations and the future of pool services.takeawaysMedical technology has significantly improved hip replacement surgeries.Insurance companies often deny claims, creating challenges for patients.Virtual inspections can streamline the construction process.Timely inspections are crucial to avoid project delays.Technology can enhance the efficiency of pool inspections.Client expectations can complicate service delivery.Expertise in the field is invaluable for problem-solving.Workers' compensation is essential for employee safety.Understanding insurance requirements is critical for business owners.Navigating client relationships requires clear communication.Sound Bites"It's amazing how medical technology has improved.""Insurance companies go out of their way to deny stuff.""Time is valuable, and you should be paid for it."Chapters00:00Introduction and Personal Updates02:56Medical Advancements in Hip Replacement Surgery05:50Insurance Challenges and Personal Experiences08:56Virtual Pool Inspections: Pros and Cons11:51The Importance of Timely Inspections in Construction14:53Technology in Pool Inspections18:08Navigating Client Expectations and Service Challenges20:51The Value of Expertise in Pool Services24:01Insurance Insights and Worker Safety27:04Conclusion and Future Topics Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    A Robot Can't Replace a Human Giving a F*ck

    Play Episode Listen Later Jul 23, 2025 21:58


    Text us a pool question!In this episode, Sarah Bero walks through the pros, cons, and must-know facts about the most common pool cleaning systems—suction cleaners, pressure cleaners, robotic cleaners, and in-floor cleaning systems. With a no-BS approach, Sarah breaks down what each system does, what they don't do, and why no machine will ever fully replace the trained eye (and grit) of a human pool tech.

    Strange Injury After a Dive into a Client's Pool

    Play Episode Listen Later Jul 22, 2025 51:04


    Text us a pool question!In this episode, the hosts discuss personal experiences, including health issues related to a ruptured eardrum, and share positive feedback from the community regarding their pool maintenance services. They also address safety concerns in the pool industry, recent news about pool recalls, and delve into the challenges of managing chemical levels in saltwater pools. The conversation emphasizes the importance of community support and the complexities of pool maintenance.TakeawaysThe host experienced a ruptured eardrum due to jumping into a pool.Community feedback can significantly boost morale in service industries.Drowning can occur in various water settings, not just pools.Managing pH levels in saltwater pools can be challenging.It's essential to monitor carbonate alkalinity to prevent scaling.Positive reinforcement from clients can validate hard work.Regular checks on pool chemistry are crucial for maintenance.Safety measures should always be a priority in pool environments.Understanding the chemical processes in pools can help in maintenance.The hosts encourage listeners to engage with their community and share experiences.Sound bites"I will never be jumping in any pool again.""Drowning doesn't just happen in pools.""I love it, it's so cute!"Chapters00:00 Introduction and Personal Updates04:54 Health Concerns: Ruptured Eardrum Experience09:46 Positive Feedback from the Community14:45 Pool Maintenance Challenges and Solutions19:35 Safety Concerns in Pooling: Recent News24:43 Chemical Management in Saltwater Pools29:48 Wrap-Up and Future Plans Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Lee's Rampage - Pool Business Banking

    Play Episode Listen Later Jul 21, 2025 34:12


    Text us a pool question!In this episode of Mondays Down Under, Lee is mad. The hosts discuss the evolution of payment methods over the years, reflecting on the transition from traditional methods like checks and cash to modern electronic funds transfers and cashless transactions. They explore the implications of these changes for businesses and consumers, including the rising fees associated with banking and the convenience of new payment solutions. The conversation also highlights innovative technologies that can streamline payment processes for service businesses, emphasizing the importance of adapting to the changing financial landscape.takeawaysPayments have evolved from checks and cash to electronic transfers.The convenience of cashless transactions comes with hidden fees.Banks are increasingly charging for cash deposits and transactions.The RBA is considering banning credit card surcharges for businesses.Small businesses often bear the brunt of banking fees.Innovative payment solutions like Pinch can simplify transactions.Customers prefer automated payment systems for regular services.The reliance on technology can lead to vulnerabilities in transactions.Understanding banking fees is crucial for small business owners.Adapting to new payment technologies is essential for business growth.Sound Bites"The RBA is about to change that.""Are we becoming too dependent on this?""Pinch is a no brainer for a service business."Chapters00:00The Evolution of Payment Methods12:51The Impact of Cashless Transactions25:38Innovative Payment Solutions for Businesses Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    90°F Water and The Dark Side of Pool Maintenance

    Play Episode Listen Later Jul 18, 2025 54:20


    Text us a pool question!Here's what we do differently when the pool water temp is up!!! In this episode of the Talking Pools podcast, Rudy Stankowitz delves into a chilling true crime story intertwined with the pool industry from his book, Blades of Glass available on Amazon.com.  The conversation shifts to industry insights, discussing recent trends and challenges in pool maintenance, particularly focusing on the chemistry of hot water and the complexities of testing in elevated temperatures. The episode concludes with practical advice for pool professionals on managing chemical balance in hot pools, emphasizing the importance of precision and understanding in maintaining pool health.takeawaysThis episode is not about typical pool maintenance tips.The story involves a shocking crime scene with stolen blood.Pools can be silent witnesses to both joy and tragedy.Hot water chemistry requires careful management.Testing in hot water can lead to inaccurate results.Chlorine behaves differently in high temperatures.Maintaining pools in hot weather is a unique challenge.Understanding chemistry is crucial for pool professionals.The importance of circulation in hot pools cannot be overstated.Precision in pool maintenance is key to preventing disasters.Sound Bites"This is not your usual pool pump repair story.""A refrigerator full of stolen blood.""Don't be that pool guy."Chapters00:00Diving into Darkness: A True Crime Crossover02:13The Crime Scene: Blood and Pools03:53The Aftermath: Unraveling the Mystery05:55The Pool as a Silent Witness15:32Industry Insights: Pool and Spa News24:20Hot Water: Managing Chemistry in Pools30:21Understanding Chlorine Behavior in Hot Water34:35Impact of Temperature on Water Testing40:10Chemical Management in High Temperatures46:24Hydraulic Efficiency and Pool Circulation50:56Managing Hot Pools: A Delicate Balance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Photos, Follow-Ups, and Firing Clients

    Play Episode Listen Later Jul 17, 2025 51:36


    Text us a pool question!In this episode, the hosts, Wayne and Steve, discuss the importance of mentorship in the pool industry, the diverse roles professionals can take on, and the significance of communication and relationships with clients. They explore the complexities of pool chemistry, the necessity of understanding equipment, and the challenges of managing customer expectations. The conversation also touches on the importance of networking and professional growth, culminating in a discussion about when to let go of clients who no longer fit the business model.takeawaysMentorship is crucial for professional growth in the pool industry.Diverse roles in the industry can enhance service offerings.Communication is key to maintaining client relationships.Understanding pool chemistry is essential for effective service.Networking can open doors to new opportunities.It's important to know the difference between pool chemicals.Client expectations must be managed through clear communication.Sometimes, it's necessary to let go of clients that don't fit.A picture can help clarify service issues with clients.Regular follow-ups and notes can prevent misunderstandings.Sound Bites"It's not a contest really.""You do it right the first time.""Communication is key."Chapters00:00Introduction and Mentorship Award Announcement02:23Diverse Roles in the Pool Industry05:41The Importance of Communication and Relationships08:15Expanding Knowledge and Networking11:13Understanding Pool Chemistry and Equipment13:45The Role of Mentorship in Professional Growth17:43Customer Relationships and When to Let Go27:03Navigating Client Expectations and Communication36:26Conclusion and Future Topics Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    What Happens When Gen Z Joins the Pool Industry?

    Play Episode Listen Later Jul 16, 2025 31:42


    Text us a pool question!In this conversation, Andrew shares his journey into the pool industry, discussing his initial entry, training experiences, and the transition from service work to construction. He highlights the unique aspects of his role as a startup technician, the importance of customer interactions, and his career aspirations. The dialogue also touches on mentorship and the value of community in the industry.takeawaysAndrew entered the pool industry in 2018 after working as a night cook.He trained under a pool technician and learned through various phases.The transition from service to construction provided a broader perspective.Daily responsibilities include overseeing pool startups and ensuring quality.Customer interactions are a significant part of job satisfaction.Andrew values the community and network he has built in the industry.He enjoys the chemistry involved in pool maintenance and construction.Career goals include working with the best people and seeing innovative designs.Mentorship plays a crucial role in professional development.Andrew appreciates the hardworking nature of his colleagues in the industry.Sound Bites"It takes a village.""It's a very unique role.""I just want to see really cool pools."Chapters00:00Introduction to the Pool Industry Journey02:24Training and Development in the Pool Business05:46Transitioning from Service to Construction08:26Daily Life and Responsibilities as a Startup Technician11:29Customer Interactions and Job Satisfaction14:26Career Goals and Industry Insights17:21Training and Mentorship Experience Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Water Turned Green and So Did Our Hearts

    Play Episode Listen Later Jul 15, 2025 34:19


    Text us a pool question!In this episode, Andrea and Paulette discuss their week in pool maintenance, including challenges faced due to rain and the importance of maintaining chlorine levels. They announce a design contest for pool-themed apparel and share tragic news about pool safety incidents. The conversation shifts to the skilled trades, highlighting the demand for pool builders and other careers in the industry. They also delve into unique pool designs and the technical challenges of maintaining them, concluding with a discussion on ongoing maintenance issues and a call for listener engagement.takeawaysMaintaining chlorine levels during rain is crucial to prevent algae.Design contests can engage the community and promote creativity.Pool safety is a serious concern, with tragic incidents occurring frequently.Skilled trades, especially pool building, are in high demand.Unique pool designs can present specific maintenance challenges.Technical issues in pool maintenance require innovative solutions.Community engagement through social media can provide valuable feedback.Regular maintenance is essential for pool longevity and safety.Understanding pool chemistry is vital for effective maintenance.Sharing experiences can help others in the pool industry.Sound Bites"Stay tuned for next week's update!""Thanks for listening to us!""See you next Tuesday!"Chapters00:00Introduction and Weekly Updates02:45Pool Maintenance Challenges05:29Design Contest Announcement08:16Tragic Pool Incidents and Safety Concerns10:47Skilled Trades and Career Opportunities15:17Unique Pool Designs and Challenges17:59Technical Pool Maintenance Issues24:26Conclusion and Future Updates Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Work Life Balance & Background Checks

    Play Episode Listen Later Jul 14, 2025 35:40


    Text us a pool question!takeawaysWeather can impact work conditions significantly.Hiring the right employee requires thorough background checks.It's crucial to switch off from work after hours.Finding a balance between work and personal life is essential.Taking time off is important for mental health.Engaging in hobbies can help relieve work stress.Establishing boundaries with clients is necessary for well-being.Regular holidays can refresh and rejuvenate business owners.Mental health resources are available for small business owners.Communication with employees about work expectations is vital.summaryIn this episode of Talking Pools, Peter and Shane discuss various topics including the impact of weather on work conditions, the challenges of hiring employees, the importance of switching off after work hours, and maintaining a healthy work-life balance. They emphasize the significance of mental health for small business owners and the necessity of taking time off to recharge. The conversation also touches on the importance of background checks for employees and setting boundaries with clients to ensure well-being.Sound Bites"Weather is atrocious, lots of flooding.""It's another billboard for us basically.""We had about 50, 55 candidates applying."Chapters00:00Weather Woes and Work Life14:38Hiring Challenges and Employee Background Checks15:26Switching Off After Work Hours28:57Mental Health and Work-Life Balance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    You're Not Fighting Mustard Algae—You're Feeding It

    Play Episode Listen Later Jul 11, 2025 70:07


    Text us a pool question!It's Floc It Friday, and Rudy's bringing the fire—along with borates, polyquats, and the brutal truth about mustard algae. In what might be our most packed episode to date, Rudy Stankowitz dives headfirst into the evolving mustard algae crisis in 2025—why your go-to treatment (sodium bromide) is now banned, how diatoms are getting smarter, and what you need to do to fight back.

    Play Episode Listen Later Jul 10, 2025 50:28


    Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss various topics related to pool maintenance, including the importance of reliable staffing, the impact of ransomware attacks on the industry, and the significance of effective water testing. They emphasize the need for strong cybersecurity measures, especially in light of recent attacks, and the importance of clear communication with clients regarding pool maintenance expectations. The conversation also touches on the challenges posed by weather conditions and the necessity of understanding pool chemistry for effective maintenance.takeawaysSteve shares his recent wedding experience in Turks and Caicos.Reliable staffing is crucial for business continuity during personal events.Ransomware attacks can affect any business with technology.Cybersecurity is essential for protecting business operations.Weather significantly impacts pool maintenance and water quality.Proper water testing is vital for pool health and safety.Communication with clients about pool conditions is key.The cost of maintaining pools can vary significantly.Understanding pool chemistry is essential for effective maintenance.Evaluating client relationships is important for business sustainability.Sound Bites"Congratulations, Steve and Janet.""Ransomware affects anyone with tech going on.""Is it worth it for me to send a guy out there?"Chapters00:00Celebrating New Beginnings02:38The Importance of Reliable Staffing04:58Navigating Ransomware Attacks10:41The Significance of Proper Pool Maintenance23:52Understanding Water Chemistry30:47The Dangers of Cheap Testing Kits36:34Client Communication and Expectations42:15Evaluating Client Relationships Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    I Hate DE Filters! Here's why

    Play Episode Listen Later Jul 9, 2025 27:21


    Text us a pool question!In this episode, Sarah the Pool Girl dives deep into the world of pool filtration, exploring the pros and cons of cartridge, DE (Diatomaceous Earth), and sand filters. With her signature blend of humor and hands-on know-how, Sarah breaks down the maintenance requirements, efficiency levels, and practical realities of each filter type. She clears up common misconceptions and shares real-world tips that come straight from the deck—not the manual. Along the way, she reflects on the value of community engagement and how personal experience can shape smarter pool care decisions.Takeaways:Cartridge filters are often seen as the most low-maintenance option.DE filters provide the finest filtration but require more frequent attention.Sand filters are simple to operate but may not offer the same clarity as DE.Regular maintenance is crucial to prevent algae and extend equipment life.Choosing the right filter depends on your pool's specific needs and usage.Sharing experiences and engaging with the pool pro community builds knowledge.A multi-cyclone unit can reduce the frequency of cartridge cleanings.Ruby Red sand can improve the performance of sand filters.Backwashing is key for keeping DE and sand filters working efficiently.Personal stories often contain the best troubleshooting wisdom.Sound Bites:"Why are we arguing about filters?""You have to take it apart once a year.""I hope you can see and hear me."Chapters: 00:00 – Introduction to Pool Filters 12:30 – Understanding Cartridge Filters 18:56 – Exploring DE Filters 24:44 – The Case for Sand Filters Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Poolside Chats: Weekend Misadventures

    Play Episode Listen Later Jul 8, 2025 39:07


    Text us a pool question!In this lively conversation, Andrea and Paulette share their weekend experiences, focusing on pool maintenance challenges, unexpected wildlife encounters, and community events. They discuss the joys and frustrations of managing pools, including a memorable 4th of July pool adventure and a design contest announcement. The conversation wraps up with thoughts on pool safety and future plans.takeawaysThe importance of regular pool maintenance and monitoring.Unexpected wildlife encounters can lead to memorable experiences.Community engagement is vital for pool professionals.Celebrating holidays can lead to unexpected tips and rewards.Design contests can foster creativity in the pool industry.Sharing experiences on social media can enhance community connections.Understanding pool chemistry is crucial for maintaining water quality.Wildlife rescue stories highlight the connection between nature and pool care.Networking with other pool professionals can provide valuable insights.Staying informed about local pool news can benefit business.Sound Bites"I posted on my Tik TOK""I just got a baby out of your pool""I cleaned his pool on Wednesdays"Chapters00:00Introduction and Weekend Recap16:37Pool Maintenance Challenges21:57Wildlife Encounters in Pool Care27:44Community Engagement and Pool News31:51Environmental Awareness and Pool Care36:10Closing Thoughts and Contest Announcement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Evolution of Skimmer Box Design

    Play Episode Listen Later Jul 7, 2025 32:32


    Text us a pool question!In this episode of the Talking Pools podcast, the hosts discuss various aspects of fiberglass pools and skimmer boxes, including their design, safety features, and the challenges of installation and repair. They share insights on the importance of learning in the pool industry and emphasize the need for proper techniques and materials in pool maintenance. The conversation also touches on the significance of teamwork and communication in the trade.takeawaysFiberglass pools have specific design features for safety.Skimmer boxes have evolved to prevent accidents.Proper installation of skimmer boxes is crucial for functionality.Temporary repairs can be made using UV resin, but are not ideal long-term solutions.Learning and adapting is essential in the pool industry.Using the right materials can prevent future issues in pool maintenance.Communication with clients about responsibilities is important.Teamwork can enhance efficiency in pool repairs.Understanding the components of skimmer boxes aids in effective repairs.Proper training and experience are vital for success in the trade.Sound Bites"What do you call a block of fiberglass?""You really are the king of fiberglass, Peter.""Never think you're above learning more."Chapters00:00Introduction and Welcome01:25Understanding Skimmer Boxes in Fiberglass Pools16:45Repairing and Replacing Skimmer Boxes21:25Challenges in Skimmer Box Installation27:15Learning and Growth in the Pool Industry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Quiet Bromide Ban, the Sudden Pentair Cap, and the PIC Bond That Could Save You

    Play Episode Listen Later Jul 4, 2025 37:37


    Text us a pool question!Pentair just dropped a bombshell on pool pros: effective immediately through August 31, 2025, they're capping purchase orders at 30% above your July–August 2024 levels. Anything above that? Denied.Pentair caps your buying power. The EPA quietly bans sodium bromide. And bonding? Finally, some clarity.In this episode, we tackle three major updates shaking the pool industry. First, Pentair announces a sudden cap on purchase orders—effective immediately, you're limited to just 30% above your July–August 2024 volume. We unpack why tariffs are likely behind it and what this could mean for your inventory, pricing, and timelines.Next, we break down the Pool Industry Council's landmark study on equipotential bonding. Conducted by SunSmart Engineering, the research confirms that both #8 AWG single wire loops and copper bonding grids reduce 120 VAC fault current to safe levels when installed correctly. This could finally settle the perimeter bonding debate with hard data.Finally, Rudy Stankowitz exposes the silent EPA regulation that outlawed the outdoor use of sodium bromide. No headlines, no warning—just a quiet shift that leaves pool pros carrying the burden. We discuss bromate risks, industry backlash, and what comes next.This episode is your no-fluff survival guide to navigating shifting rules, shrinking supplies, and the science that still keeps your pools safe.Sodium bromide was quietly outlawed for outdoor use.The burden of compliance shifted unexpectedly to pool professionals.Regulatory decisions were made without consulting industry experts.The label change for sodium bromide has significant implications for pool care.Bromate, a byproduct of sodium bromide, poses health risks.The EPA's decision was based on precautionary principles due to insufficient data.Pool professionals need to educate clients about these changes.Alternatives to sodium bromide may come with higher costs and longer treatment times.Industry voices must unite to advocate for fair regulations.Future studies may provide data to challenge the current ban on sodium bromide.Sound Bites"It was bureaucracy doing what it does best.""The human cost of silent regulation.""You were never considered in this decision."Chapters00:00The Silent Regulation of Sodium Bromide01:36Silver Algaecide: Treatment for Black Algae02:00Blu-ray Algaecide: How It Works Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Navigating Client Communication in the Pool Industry

    Play Episode Listen Later Jul 3, 2025 51:21


    Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and his co-host discuss their personal lives, including upcoming vacations and wedding plans. They delve into the challenges of client communication in the service industry, emphasizing the importance of setting expectations and maintaining open lines of communication. The conversation also touches on product development in the pool industry, highlighting the need for common sense and practical input from users. The episode concludes with insights on managing client relationships and the significance of being proactive in service delivery.takeawaysSteve shares his upcoming cruise to Fiji for his anniversary.Jury duty can be a tedious experience, as described by the co-host.Setting clear expectations with clients is crucial for service success.Communication with clients can prevent misunderstandings and service delays.Common sense is often lacking in corporate product development.Understanding the volume of a pool is essential for proper chemical treatment.The importance of having access keys for service technicians is emphasized.Product development should involve feedback from actual users.Maintaining open communication with clients can enhance service quality.Flexibility in scheduling can improve client satisfaction.Sound Bites"I had jury duty this past week.""We need to have a key to do our job.""You can't fix that because of protocol."Chapters00:00Introduction and Personal Updates04:25Jury Duty and Wedding Plans08:58Client Communication and Setting Precedents16:58Corporate Experiences and Product Development Challenges29:21The Challenges of Pool Equipment Design31:42Importance of Accurate Pool Calculations33:39User-Centric Product Development37:11Innovations in Pool Testing Equipment42:17Common Sense in Pool Service Operations47:09Communication and Client Expectations Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Sodium Bromide, Silver Bullets, and Poolside Science

    Play Episode Listen Later Jul 2, 2025 20:57


    Text us a pool question!In this conversation, Sarah discusses the recent regulatory changes affecting pool chemicals, particularly sodium bromide, and its implications for pool maintenance. She shares insights on effective algae treatment techniques, the importance of managing metal levels in pools, and the role of chlorine in controlling algae. Sarah also introduces innovative solutions for metal removal, emphasizing the need for proper pool care and maintenance practices.takeawaysSodium bromide is now restricted for outdoor pools due to safety concerns.Algae treatment requires a combination of chemicals and proper techniques.Managing metal levels in pools is crucial to prevent staining and other issues.Chlorine levels must be monitored to effectively control algae growth.Innovative products like 'See You Later' pods can help remove metals from pool water.Regular maintenance is essential for optimal pool health and safety.Copper can lead to staining if not managed properly in pool water.High chlorine levels can be dangerous and should be monitored closely.Using silver algalidine can be an effective way to combat black algae.Sometimes unconventional methods are necessary to restore pool clarity.Sound Bites"It helps kill bacteria and algae.""You gotta take care of your pool.""Don't just throw metals on metals."Chapters00:00Falling into the Pool: A Humorous Start00:45Understanding Algaecides: The Basics01:22Sodium Bromide: Usage and Effects02:12Silver Algaecide: Treatment for Black Algae02:35Blu-ray Algaecide: How It Works11:48Maintaining Pool Health: Regular Care and Treatment13:14Managing Copper Levels: Risks and Solutions14:48Preventing Green Hair: The Copper Connection15:50Metal Removal Strategies: Effective Solutions17:38Extreme Measures: High Chlorine Treatments Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    REVDUP Apparel: A Game Changer for Pool Pros

    Play Episode Listen Later Jul 1, 2025 46:15


    Text us a pool question!In this episode of the Talking Pools podcast, hosts Andrea and Paulette welcome Don Douglas from Revd Up Apparel. They discuss the evolution of Don's apparel company, which specializes in custom, chemical-resistant clothing for pool professionals. The conversation also touches on a design contest for listeners, safety tips for pool ownership, and the importance of hair care for swimmers. Additionally, they share insights on the dangers of mixing cleaning chemicals and the benefits of pre-wetting hair before swimming.takeawaysRevved Up Apparel focuses on chemical-resistant clothing for pool professionals.Custom apparel can enhance branding for small pool service businesses.Safety measures are crucial to prevent drownings in pools.ChatGPT can provide cleaning tips, but caution is needed with chemical combinations.Pre-wetting hair before swimming can prevent discoloration from pool chemicals.The podcast encourages awareness of pool safety, especially for children.Listeners can participate in a design contest for custom apparel.Revved Up Apparel offers a fulfillment service for easy reordering.The importance of professional appearance in the pool service industry is emphasized.Hair care products can help mitigate the effects of pool chemicals.Sound Bites"This is the Tuesday show!""You can order as little as one!""Please watch everybody be aware!"Chapters00:00Introduction and Guest Introduction02:40Pool Service Insights and Challenges04:26Blu-ray Algaecide: How It Works Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Cobalt - The Other Black Spot

    Play Episode Listen Later Jun 30, 2025 30:30


    Text us a pool question!In this episode of Talking Pools, the hosts discuss the challenges and solutions related to older fiberglass pools, particularly focusing on the issue of black spot. They explore the causes of black spot, the evolution of fiberglass pool technology, and the importance of proper maintenance and treatment. The conversation also touches on insurance claims related to pool damage and the integrity of professionals in the industry. The episode concludes with an invitation for listener engagement and topic suggestions.takeawaysBlack spot in fiberglass pools is not the same as black spot algae.Cobalt was historically used in fiberglass resins, leading to staining issues.Modern fiberglass pools have improved resistance to osmosis and staining.Treatment for black spot includes lowering pH and using oxalic acid.Gel coat repairs can be done underwater but may not match the original color.Older fiberglass pools often show signs of wear and require resurfacing.Insurance claims for pool damage can be complicated and require integrity from professionals.Proper maintenance is crucial for the longevity of fiberglass pools.The evolution of fiberglass technology has reduced common issues in newer pools.Listener engagement is encouraged for future topics.Sound Bites"Cobalt was used as a setting agent.""Things wear out over time.""We might have some use."Chapters00:00Introduction and Weather Talk02:20Understanding Osmosis and Black Spot in Fiberglass Pools11:56Advancements in Fiberglass Pool Technology15:20Dealing with Stains and Maintenance Challenges26:31Conclusion and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Ransomware, Myths, Facts, & Pool SH!T!

    Play Episode Listen Later Jun 27, 2025 73:38


    Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz is interrupted with breaking news on a malware attack that has left an industry manufacturer paralyzed. He also addresses common myths and misconceptions that plague the industry, as well as how Podcasts and Trade Magazines are the only reliable sources of information for Pool Service Professionals. He discusses the importance of understanding pool chemistry, the role of various chemicals, and the significance of proper maintenance practices. Rudy emphasizes the need for pool professionals to be informed and equipped with the appropriate knowledge to provide the best service to their clients. From debunking the myth of chlorine lock to explaining the impact of sulfates on pool equipment, this episode is packed with valuable insights for anyone in the pool service industry.Mentions:Merlin IndustriesPHTAAsk the Pool GuyPool ChasersSPASAPool and Spa NewsPool Pro MagazineAQUA MagazinePool magazineService industry NewsSPLASH MagazinetakeawaysVariable speed pumps require flow meters for actual savings.Baking soda is chemically identical to an alkalinity increaser.The chlorine lock is a myth; it's actually about chlorine demand.Cyanuric acid protects chlorine, but it isn't always necessary.Soda ash is more effective for raising pH than baking soda.Magic Erasers do not prevent algae growth in pools.Phosphates can be present without causing algae blooms.Sulfates can damage pool equipment and stonework.Free chlorine is t AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Instacart - Groceries delivered in as little as 1 hour.Free delivery on your first order over $35.CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.the 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Importance of Documentation in Pool Operations

    Play Episode Listen Later Jun 26, 2025 50:29


    Text us a pool question!In this episode of the Talking Pools podcast, Wayne & Steve discuss various challenges faced in the pool service industry, including legal issues, the importance of documentation, and compliance with safety regulations. They share personal experiences with subpoenas and lawsuits, highlight historical legal cases that have impacted the industry, and emphasize the significance of the Virginia Graeme Baker Act. The conversation also touches on the necessity of safety measures and the lessons learned from past incidents, setting the stage for future discussions on water balance and related topics.takeawaysLegal challenges can arise unexpectedly in the pool service industry.Documentation is crucial for protecting your business.The Virginia Graeme Baker Act has significant implications for pool safety.Accidents can happen despite best efforts to prevent them.Understanding compliance requirements is essential for pool operators.Historical legal cases illustrate the risks in the pool industry.Insurance is a necessary safeguard for pool service businesses.Communication with clients is vital to avoid misunderstandings.Safety measures must be regularly reviewed and updated.Future discussions will focus on water balance issues in pool maintenance.Sound Bites"You have to comply with this.""You have to take good documentation.""Have a good one. Bye bye."Chapters00:00Introduction and Personal Updates00:51Legal Challenges in the Pool Industry13:06Historical Legal Precedents and Their Impact17:40The Importance of Documentation and Legal Preparedness21:48Case Studies of Lawsuits in the Pool Industry27:24Navigating Legal Risks in Pool Management27:48The Evolution of Pool Safety Regulations29:21The Impact of the Virginia Graham Baker Act30:55Challenges in Compliance and Retrofitting Pools34:20Financial Burdens of Pool Safety Compliance36:50Understanding VGB Compliance and Its Importance40:41Liability and Documentation in Pool Management47:06Upcoming Discussions on Water Balance Issues Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Preventing Algae in Your Pool: Essential Tips

    Play Episode Listen Later Jun 25, 2025 21:20


    Text us a pool question!In this conversation, Sarah discusses the common causes of algae growth in swimming pools and provides practical advice on how to prevent it. She emphasizes the importance of proper pump operation, filter maintenance, and managing chemical levels such as phosphates and CYA. Sarah also addresses common pool issues and offers solutions to ensure a clean and healthy swimming environment.takeawaysRunning your pump for 12 hours a day can help reduce algae growth.Stagnant water promotes algae growth; keep water moving.Leaving service mode on pool equipment can lead to problems.Regular filter cleaning is essential for pool health.Phosphates act as food for algae; test and manage levels.High CYA levels can reduce the effectiveness of chlorine.Draining part of the pool can help manage high CYA.Dogs can introduce dirt and contaminants into the pool.Keep the pool area free of debris to maintain flow.Proper water levels are essential for the effective operation of pumps.Sound Bites"Let's not let it be stagnant.""You need new carts.""Keep the dogs out of there."Chapters00:00Understanding Algae Growth in Pools05:20Importance of Pump Operation and Maintenance08:02Filter Maintenance and Its Impact on Pool Health11:19Managing Phosphates and CYA Levels14:11Dealing with Pool Contaminants and Best Practices Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Leaky Pools and Fiberglass Dreams

    Play Episode Listen Later Jun 24, 2025 34:10


    Text us a pool question!Andrea and Paulette talk about the pools they don't want as customers Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Safety & Compliance

    Play Episode Listen Later Jun 23, 2025 36:59


    Text us a pool question!In this episode, the hosts celebrate a personal milestone for one of their own while welcoming Rainbow Morris, a professional in the pool industry. Rainbow shares her journey into the industry, emphasizing the diverse opportunities available, especially for women. The conversation delves into the importance of pool safety, compliance regulations, and emerging trends in pool design. The hosts also discuss the significance of inspections and the moral responsibilities of pool professionals. The episode concludes with a recognition of women's contributions to the industry and the importance of compliance in ensuring safety. Contact Rainbow Morris at pooldecorum@gmail.comtakeawaysRainbow Morris shares her unexpected journey into the pool industry.The pool industry offers diverse career opportunities, especially for women.Many people fall into the pool industry rather than choosing it intentionally.Pool safety and compliance are critical aspects of the industry.The importance of regular inspections to ensure pool safety is emphasized.Emerging trends include infinity edge pools and innovative designs.Women are increasingly recognized for their contributions in a traditionally male-dominated industry.Moral and legal responsibilities exist for pool professionals regarding safety.The conversation highlights the need for better compliance standards across regions.Celebrating milestones and achievements fosters community within the industry.Sound Bites"Congratulations Lee.""I kind of stumbled across the pool industry.""We have a moral and legal responsibility."Chapters00:00Celebrating New Beginnings04:48Diving into the Pool Industry07:29Understanding Pool Barrier Inspections09:54Compliance and Safety Regulations12:41Emerging Trends in Pool Design15:22Recognizing Women in the Pool Industry18:04The Importance of Pool Safety20:39Final Thoughts and Future Directions BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Black Algae: Headache or Hero

    Play Episode Listen Later Jun 20, 2025 51:12


    Text us a pool question!In this episode of the Talking Pools podcast, Rudy delves into the challenges faced by pool professionals, with a particular focus on the often misunderstood cyanobacteria, commonly referred to as black algae. He discusses the importance of accurate identification and treatment strategies, emphasizing the need for education and proper water testing. Rudy also explores innovative solutions, such as aluminum sulfate and the potential of living concrete infused with cyanobacteria, for structural repairs. The episode concludes with a roundup of industry news and an exploration of the future of pool maintenance and construction.takeawaysCyanobacteria is often misidentified as algae, leading to ineffective treatments.Effective treatment requires understanding the biology of cyanobacteria.Aluminum sulfate can help reduce cyanuric acid and assist in removing cyanobacteria.Education and proper water testing are essential for maintaining a pool.Environmental factors, such as light and nutrients, significantly affect the growth of cyanobacteria.Innovative technologies, such as living concrete, could revolutionize pool repairs.The pool industry needs to adapt to new scientific findings about cyanobacteria.Regular testing of water quality is essential for effective pool management.Cyanobacteria can thrive in high-nutrient environments, making prevention a key strategy.The future of pool maintenance may involve biogenic solutions for structural issues.Sound Bites"Education is your best weapon.""You're a prokaryotic hitman.""The future is coming and it's squishy."Chapters00:00Introduction to Pool Pros and Their Challenges08:39Effective Strategies for Combatting Cyanobacteria15:15The Importance of Water Testing and Education20:18Trade Mag Roundup: Industry Insights37:50Conclusion: Embracing Innovation in Pool Maintenance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Understanding the Langelier Saturation Index

    Play Episode Listen Later Jun 19, 2025 50:02


    Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne delve into the critical topic of water balance in pools, focusing on the Langelier Saturation Index (LSI) and its importance in maintaining pool health. They discuss the key parameters that affect water balance, the significance of regular testing, and the challenges faced by pool professionals in calculating and maintaining proper water chemistry. The conversation also touches on the differences between commercial and residential pool maintenance, the role of cyanuric acid, and the impact of temperature on water balance. Listeners are encouraged to engage with the hosts and share their experiences and questions regarding pool care.takeawaysWater balance is essential for pool maintenance.The Langelier Saturation Index helps determine water quality.Key parameters include pH, alkalinity, calcium hardness, and temperature.Regular testing is crucial for maintaining water balance.Cyanuric acid acts as a stabilizer for chlorine.Temperature changes can affect water chemistry significantly.Commercial pools require more frequent testing than residential pools.Understanding TDS is important for pool health.Cloudy water can indicate potential scaling issues.Proper water balance prevents corrosion and scaling in pools.Sound Bites"You have to know your water well.""Water balance is critical to follow.""Cyanuric acid helps chlorine last longer." Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Hidden Dangers of Phosphates in Pools

    Play Episode Listen Later Jun 18, 2025 22:42


    Text us a pool question!In this episode, Sarah discusses the importance of managing phosphates in swimming pools, explaining how they contribute to algae growth and how to effectively treat and prevent phosphate issues. She emphasizes the role of landscaping and maintenance practices in keeping pools clean and algae-free, providing practical tips for pool owners.takeawaysPhosphates in pools lead to algae growth.The ideal phosphate level in pools is zero.Phosphates can be beneficial for hair growth.Trees and fertilizers contribute to phosphate levels in pools.Regular testing for phosphates is essential.Phosphate removers can effectively reduce levels in pools.Overdosing on phosphate remover can damage filters.A clean filter is crucial for pool maintenance.Landscaping choices impact pool health significantly.Avoid planting certain trees near pools to reduce algae risk.Sound Bites"Phosphates in the pool, you're going to have algae.""Phosphates can be good for hair growth.""Cut the grass away from the pool."Chapters00:00Understanding Phosphates in Pools03:48Sources of Phosphates and Their Impact06:29Treating Phosphates Effectively07:55Preventing Phosphates in Your Pool13:24Landscaping Considerations for Pool Owners Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Gett'N Revvd Up Poolside

    Play Episode Listen Later Jun 17, 2025 26:42


    Text us a pool question!Andrea and Paulette deliver the Swimming pool-related news from top headlines across the globe.  Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Chemistry of Clean Pools

    Play Episode Listen Later Jun 16, 2025 47:56


    Text us a pool question!In this episode, Peter, Shane, and Lee discuss various aspects of pool maintenance, including seasonal challenges, the impact of clothing on chlorine levels, and the importance of safety in pool maintenance. They delve into the chemistry of pool water, exploring how temperature and chemical interactions affect chlorine demand. Unique pool issues and solutions are shared, along with insights on the effects of pets on pool chemistry. The conversation emphasizes the need for accurate testing and understanding of pool dynamics.takeawaysChlorine demand can be affected by seasonal changes.Cotton clothing can consume chlorine in pools.Safety in pool maintenance is crucial for technicians.Temperature plays a significant role in pool chemistry.Understanding chemical interactions is key to effective pool maintenance.Unique pool issues require tailored solutions.Accurate testing is essential for diagnosing pool problems.Pets can impact pool chemistry in unexpected ways.Clear water does not always mean safe water.Knowing your limitations is important in pool maintenance.titlesDiving Deep into Pool MaintenanceThe Chemistry of Clean PoolsSound Bites"You need to know your limitations.""Chlorine gets busy eating cotton.""Cotton clothing can destroy chlorine."Chapters00:00Introduction and Personal Updates02:18Seasonal Challenges in Pool Maintenance05:08Understanding Chlorine Demand13:24The Impact of Cotton on Chlorine Levels19:39Temperature Effects on Pool Chemistry23:54Understanding Chlorine Generation in Pools25:04Chlorine Demand and Pool Maintenance Challenges29:05The Mystery of Disappearing Cyanuric Acid37:13Identifying Pool Chemical Issues and Customer Interactions Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Unlocking Operational Leverage in your Pool Company & Nitrate Removal

    Play Episode Listen Later Jun 13, 2025 28:11


    Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the importance of operational leverage in the pool business, emphasizing the need for systems and processes that allow for efficiency and profitability. He explores various strategies for streamlining operations, optimizing routes, and managing client relationships. The conversation also delves into innovative solutions for pool maintenance, particularly focusing on nitrate removal, challenging traditional industry norms, and advocating for smarter, more sustainable practices.takeawaysOperational leverage means doing more without working more.Building systems is essential for business freedom and profit.Standard operating procedures (SOPs) are crucial for efficiency.Route optimization can save time and money.Client segmentation helps identify profitable customers.A CRM system is vital for managing customer relationships.Measuring team performance can enhance productivity.Inventory control prevents waste and improves margins.Training should focus on critical thinking, not just tasks.Innovative solutions like ion exchange can revolutionize pool maintenance.Sound Bites"Work less, earn more.""Leaky ops equals leaky profits.""You need systems that scale.""Not all pools are profitable.""Nitrate removal can be done."Chapters00:00Unlocking Operational Leverage03:00Streamlining Operations for Profit12:01Building a Scalable Business18:02Innovative Solutions for Pool Maintenance24:58Challenging Industry Norms AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Importance of Well Point Systems & Navigating the Pool Industry as a Newcomer

    Play Episode Listen Later Jun 12, 2025 53:20


    Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss their recent travels and experiences with pool maintenance, particularly focusing on the differences in pool care across regions. They delve into the importance of well point systems for commercial pools, especially in areas prone to erosion, and provide insights for newcomers to the pool industry, emphasizing the need for knowledge and networking. This conversation delves into the intricacies of pool maintenance, highlighting the essential role of representatives in the industry, the challenges faced across different regions, and the importance of education and training. The speakers share personal experiences and technical insights, particularly focusing on troubleshooting issues related to total dissolved solids (TDS) and the impact of water temperature on pool chemistry. The discussion emphasizes the need for continuous learning and adaptation in the ever-evolving field of pool service.takeawaysThe hosts reflect on their travels and the state of pools they encountered.Saltwater pools are prevalent in certain regions due to shipping restrictions.Well point systems are crucial for managing groundwater in pool construction.Hydrostatic relief valves are important for preventing pool damage.Newcomers to the pool industry should seek knowledge from experienced professionals.Maintaining pool cleanliness is a priority in resorts.Understanding local regulations and practices is essential for pool maintenance.Networking with distributors can provide valuable industry insights.Proper documentation is necessary when draining pools to avoid damage.The pool industry varies significantly by region, affecting maintenance practices. The role of reps is crucial in understanding pool maintenance.Communication with reps can lead to better service outcomes.Different regions face unique challenges in pool maintenance.Education and training are vital for success in the industry.Understanding TDS is essential for effective pool management.Water temperature significantly affects pool chemistry.High TDS can lead to cloudy water issues.Regular testing of pool water is necessary for maintenance.Continuous learning is important in the pool service industry.Technical issues require collaboration and problem-solving.Sound Bites"I was very pleasantly surprised.""The pools were very well maintained.""Most of the pools were saltwater pools.""What is a well point system?""You popped your pool, you're screwed.""They're amazing.""Everybody's a name and a number.""I love our industry.""We will definitely address it."Chapters00:00Welcome Back and Trip Reflections02:55Exploring Pool Maintenance in Different Regions06:09Understanding Well Point Systems14:53Advice for New Pool Industry Professionals26:56Understanding the Role of Reps in Pool Maintenance30:39Challenges of Pool Maintenance Across Regions32:57The Importance of Education and Training in the Industry37:40Addressing Technical I Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Meet Sarah: Our New Host Dives In with Pool Tales, Tips, and Tab Disasters

    Play Episode Listen Later Jun 11, 2025 23:46


    Text us a pool question!In this episode, Sarah shares her journey in the pool industry, detailing her experiences from starting as a helper to navigating the challenges of apartment complex pools and eventually returning to residential pools. She discusses various maintenance techniques, the importance of chemical management, and humorous anecdotes from his work. Sarah emphasizes the responsibilities of homeowners in maintaining their pools and offers practical tips for effective pool care.takeawaysSarah started in the pool industry as a helper.Working with Andrew taught her essential skills.Apartment complex pools are significantly different from residential pools.Safety is a major concern when working with pool equipment.Filter cleaning should be a dedicated task for efficiency.Using liquid chlorine helps manage calcium levels in pools.Sarah prefers to use calcium Hypochlorite tabs for specific pool conditions.Homeowners should regularly empty skimmer baskets to prevent issues.Dogs should not drink pool water due to chemical content.Sarah shares humorous and challenging experiences from her pool cleaning jobs.Sound Bites"I won't do it, not again.""Work smart, not hard.""Please maintain your water levels."Chapters00:00Introduction to the Pool Industry Journey02:32Experiences with Apartment Complex Pools05:12Transitioning Back to Residential Pools07:54Water Chemistry and Maintenance Tips10:25Challenges and Humor in Pool Cleaning12:27Homeowner Responsibilities and Pool Care16:28Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Alligator Adventures: A Poolside Rescue

    Play Episode Listen Later Jun 10, 2025 28:02


    Text us a pool question!In this episode of Talking Pools, Paulette and Andrea discuss their recent alligator rescue from a pool, share insights on pool safety and regulations, and highlight the importance of chemical safety in pool maintenance. They also touch on the risks associated with pool rentals through platforms like Swimpley and emphasize the need for proper supervision of children around water. The conversation wraps up with a call for listener engagement and feedback.takeawaysThe hosts unbox a surprise gift from Purity Pool.They share a humorous story about rescuing an alligator from a pool.Alligator mating season increases sightings in residential areas.It's illegal to harm alligators, and proper safety measures are essential.Child supervision is crucial to prevent drowning incidents.There is a need for better regulations around pool safety.Chemical safety is vital for pool maintenance professionals.The hosts express concerns about the safety of rental pools.Swimpley offers some protection for hosts, but risks remain.Listeners are encouraged to engage and share their thoughts.Sound Bites"I did all. Um, okay.""It's mating season for alligators.""You have to watch your kid.""Stop calling it shock.""Never swim in a hotel pool."Chapters00:00Introduction and Unboxing Surprise03:00Alligator Rescue Adventures06:10Safety and Regulations Around Pools08:56Chemical Safety and Pool Maintenance11:53Drowning Prevention and Child Safety14:51Swimpley and Pool Rental Risks18:00Closing Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Tenant Responsibilities: A Pool Pro Dilemma

    Play Episode Listen Later Jun 9, 2025 40:11


    Text us a pool question!In this episode of the Talking Pools podcast, Peter, Shane, and Lee discuss various challenges faced in pool maintenance and construction, particularly in relation to weather conditions, tenant responsibilities, and design flaws. They explore the implications of insurance and liability issues, the risks associated with DIY pool installations, and the importance of proper tools and techniques for maintenance. The conversation emphasizes the need for clear communication between landlords, tenants, and service technicians to ensure pools are maintained properly and to avoid costly repairs.takeawaysWeather can significantly impact pool maintenance schedules.Keeping a list of tasks for slow days can improve productivity.Design flaws in older pools can lead to repeated issues.Insurance coverage for pool damage can be complicated.Tenant neglect can lead to major disputes over pool maintenance.Proper drainage is crucial to prevent pool popping.DIY pool installations often lead to costly mistakes.Material strength is vital in pool design to withstand pressure.Using the right tools can enhance maintenance efficiency.Building good relationships with property managers is essential.Sound Bites"It's connecting to the sun.""How do I keep the guys busy half a day?""This is a design flaw.""You have to be careful on that.""It's a container of water.""It's a whole nother realm.""You see them in the bathtub.""You can actually do that."Chapters00:00Weather and Work Challenges03:02Pool Maintenance and Repairs06:06Insurance and Liability Issues09:02Tenant Responsibilities and Neglect11:54Design Flaws in Pool Construction14:59Groundwater and Pool Stability18:04DIY Pool Installations and Risks20:49Material Strength and Pool Design23:51Tools and Techniques for Pool Maintenance27:05Final Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Building a Pool Business Like a Boss & The Chemistry of Pool Maintenance

    Play Episode Listen Later Jun 6, 2025 45:06


    Text us a pool question!In this episode of Talking Pools, Rudy Stankowitz discusses the importance of building a solid business model in the pool service industry, emphasizing smart scaling and effective systems. He introduces a new voice to the podcast, shares insights from industry news, and delves into the chemistry of pool maintenance, particularly focusing on Total Dissolved Solids (TDS) and the four key parameters of water chemistry: pH, total alkalinity, calcium hardness, and TDS. The episode concludes with a reminder to adapt and balance pool chemistry for optimal customer satisfaction.takeawaysBuilding a business requires strategic scaling, not chaos.Mentorship is crucial in the pool industry.TDS is not a pollutant but a measure of dissolved solids.pH is critical for effective chlorine use.Total alkalinity stabilizes pH fluctuations.Calcium hardness affects pool health and algae growth.Documenting processes is essential for scaling.Understanding water chemistry is key to pool maintenance.Adapt your approach based on pool conditions.Customer satisfaction hinges on proper water balance.Sound Bites"Scaling does not mean chaos.""TDS is a symptom, not a cause.""pH is the diva of water chemistry."Chapters00:00Introduction and Industry Acknowledgment05:46Building Your Business Like a Boss15:09Understanding Pool Chemistry: TDS and Its Implications28:22The Four Horsemen of Pool Chemistry42:49Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Cruise Ship Pool Maintenance Insights

    Play Episode Listen Later Jun 5, 2025 41:47


    Text us a pool question!In this episode of Talking Pools, Wayne Ivusich shares his recent experiences traveling to Fiji and on a cruise through the Southern Pacific islands. He discusses the cultural aspects of Fiji, the quality and maintenance of pools and spas at resorts, and the practices observed on cruise ships. Rudy reflects on the importance of public health standards in pool maintenance, especially in the wake of COVID-19, and the impact on tourism in island nations. He concludes with thoughts on the significance of maintaining clean and safe water facilities for both locals and tourists.takeawaysFiji is a beautiful destination with impeccable facilities.Resorts prioritize cleanliness and safety in their pools.Cruise ships have specific maintenance practices for pools.Public health standards are crucial for pool safety.COVID-19 has significantly impacted island tourism.Cultural experiences enhance travel enjoyment.Water quality testing is essential for safe swimming.Tourism is vital for the economy of island nations.Maintaining pools requires diligence and pride in work.Traveling can lead to confusion with time zones and dates.Sound Bites"Fiji was probably one of the most delightful places.""The water was safe, I thought it was safe.""Cruise ships should never get in the water.""The cruise ended on May 21st, which is awesome.""They need to be maintained well enough.""They realized that that does cost money.""We test water for two very critical important reasons."Chapters00:00Introduction and Solo Podcast Overview00:51Traveling to Fiji: A Cultural Experience05:11Resort Pools and Spa Experiences in Fiji08:55Cruise Ship Pools and Maintenance Practices18:04Public Pools and Spa Standards Across Islands27:07Impact of COVID-19 on Island Resorts33:12Conclusion and Reflections on Pool Maintenance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Step in a Pool Skimmer, Break Your Leg, and more...

    Play Episode Listen Later Jun 3, 2025 39:13


    Text us a pool question!Andrea & Paulette, with special guests Sarah and Andrew Bero, share a variety of humorous and serious stories related to pool maintenance, including encounters with dead animals, challenges faced in the industry, and the importance of safety. They discuss the bizarre situations that arise in their line of work, from unexpected injuries to management issues, and highlight the need for proper maintenance and care in pool services. The conversation also touches on heroic acts and strange discoveries, making for an entertaining and insightful discussion.takeawaysPool maintenance can lead to unexpected and humorous situations.Safety is a major concern in pool cleaning jobs.Management companies often neglect necessary repairs.Injuries can occur due to faulty equipment and lack of maintenance.Humorous encounters with customers and animals are common in the industry.Proper chemical balance is crucial for pool safety.Unexpected discoveries, like dead animals, can happen during cleaning.Heroic acts can occur in pool settings, showcasing bravery.Communication with management is essential for effective pool maintenance.The pool cleaning industry is filled with unique and entertaining stories.Sound Bites"The salt reading was 1300.""I need you down here.""I want to erase the chemicals."Chapters00:00Introduction and Guest Introduction00:53Pool Maintenance Challenges03:24Injury Stories in Pool Maintenance12:35Commercial Pool Management Issues15:58Unusual Pool Incidents19:40Cursed Pool Stories20:48Unexpected Encounters in Pool Maintenance24:15The Importance of Pool Maintenance26:54Electrical Safety in Pools30:27Heroic Acts at the Pool34:23Reflections on Pool Safety and Responsibility Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Empowering Pool Service with Effective SOPs

    Play Episode Listen Later Jun 2, 2025 32:20


    Text us a pool question!In this conversation, Peter, Shane, and Lee discuss the significance of Standard Operating Procedures (SOPs) in the context of aquatic facilities and service businesses. They emphasize the need for consistency, compliance, and the empowerment of staff through well-documented procedures. The discussion also touches on the role of technology and AI in developing SOPs, the importance of detailed procedures, and the necessity of personalizing SOPs to reflect the business's culture and values. The conversation concludes with a call to action for businesses to utilize the winter months for productivity and planning.takeawaysSOPs are essential for consistency in operations.Creating SOPs can empower staff to work independently.AI can assist in drafting SOPs but should be verified.SOPs should reflect the business's culture and values.Regular updates to SOPs are necessary due to changing regulations.Detailed procedures are crucial for compliance and safety.Utilizing technology can streamline SOP management.Winter is a productive time for businesses to develop SOPs.SOPs can enhance the professionalism of a service business.Creating a template for SOPs can save time in the future.Sound Bites"SOPs can feel like SOBs sometimes.""AI can help create a skeleton for SOPs.""Don't trust AI for dosing rates.""SOPs need to reflect your business personality.""It's important to personalize your SOPs.""Make the most of the colder months to be productive."Chapters00:00Welcome and Introductions03:00The Importance of Standard Operating Procedures (SOPs)05:57Creating Effective SOPs for Aquatic Facilities09:09Utilizing Technology and AI in SOP Development11:59Detailed Procedures and Compliance14:48Final Thoughts on SOPs and Productivity Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    MIA: Key Metrics for Pool Service Success

    Play Episode Listen Later May 30, 2025 54:38


    Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz addresses the pressing issues within the pool industry, including illegal practices and the importance of understanding key business metrics. He emphasizes the need for customer retention, satisfaction, and effective technician training. The discussion also covers profitability, sustainability, employee retention, and competitive intelligence, urging pool service professionals to track essential metrics to drive business success.Key TakeawaysThe pool industry faces significant challenges with illegal practices.Understanding customer retention and churn is crucial for business health.Customer satisfaction metrics like NPS can guide service improvements.Training and certifications are essential for technician competency.Profitability should be measured per job type, not just overall revenue.Sustainability is becoming a key factor in customer decisions.Employee turnover impacts profitability and service quality.Competitive intelligence helps businesses understand their market position.Tracking metrics is essential for informed decision-making.Building a dashboard of key metrics can drive business success.Sound Bites"Training is retention.""Don't buy based on hype.""Track the stuff that matters."ChaptersFrustrated Pool ProTrade Mag RoundupPHTA Day on the HillNPC New Director of EducationonBalance: The Truth About Waterline DepositsKey Metrics the State of The Industry Reports Missed AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.the 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Mastering Chemical Management for Pool Pros

    Play Episode Listen Later May 29, 2025 33:35


    Text us a pool question!In this episode, Rudy Stankowitz and Steve discuss various challenges and innovations in the pool industry, focusing on chemical management, service agreements, and the importance of mentorship. They explore the significance of accurate chemical dosing, the role of insurance in risk management, and the latest advancements in water testing technology. The conversation also touches on personal projects and the importance of treating employees well in a growing business.takeawaysYou have to learn to manage the expectations with clients.Accurate chemical measurement is crucial for pool maintenance.Service agreements should clearly outline responsibilities.Insurance is essential for protecting pool service providers.Innovations in water testing technology can improve service quality.Mentorship plays a vital role in the pool industry.Communication with clients is key to managing expectations.Employees should be treated well to retain talent.Understanding chemical dosing can save money in the long run.Personal projects can enhance professional growth.Sound Bites"You need to communicate with the client.""You have to learn to manage the expectations.""How much bicarb, Jed? I don't know.""You have to be measuring out your chemicals.""You have to treat your employees well.""Mentorship is key in the pool industry."Chapters00:00Introduction to Pool Industry Challenges02:56Chemical Management and Measurement05:58The Importance of Accurate Chemical Dosing08:54Service Agreements and Client Expectations11:58Insurance and Risk Management in Pool Services14:55Innovations in Water Testing Technology17:57Mentorship in the Pool Industry21:13Personal Projects and Future Endeavors24:12Conclusion and Future Discussions California Pool AssociationPool Industry Trade OrganizationLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    The Importance of Community in The Pool Business

    Play Episode Listen Later May 26, 2025 36:34


    Text us a pool question!In this episode, Lee and guest host Peter Legaz discuss significant changes in the pool industry, including leadership transitions within Spasa and the impact of these changes on the industry. They explore the importance of community engagement, the challenges of staff management, and personal experiences that shape their business insights. The conversation emphasizes the need for adaptability and the value of personal connections in business. The conversation delves into the pressing staffing challenges faced by the swimming pool and spa industry, emphasizing the need for effective training and development initiatives. The speakers discuss the importance of investing in staff to enhance their skills and empower them, ultimately leading to a more competent workforce. They highlight the significance of clear expectations in training and the value of allowing employees to learn from their experiences. The discussion concludes with a call to action for ongoing training opportunities to foster growth within the industry.takeawaysPeter Legaz has been in the pool industry for 30 years.Family personas in business can enhance customer connection.Leadership changes can bring fresh perspectives to an industry.The importance of unity in industry associations.Recognition of pool service technicians as a trade is a significant achievement.Making tough staffing decisions is essential for business health.Hiring slowly and firing quickly can prevent prolonged issues.Personal experiences can lead to valuable business insights.Building personal relationships with clients is crucial.Adaptability is key in navigating industry changes. Staffing issues have worsened since COVID-19, impacting business operations.An academy for training new talent in the industry is needed.Investing in staff training leads to better employee retention.Empowering employees enhances their sense of value and contribution.Training programs should be industry-specific to ensure relevance.Clear expectations are essential for effective training outcomes.Allowing employees to learn from mistakes fosters growth.Training can significantly enhance employee skills and confidence.Investing in staff is crucial for long-term business success.Ongoing training opportunities are vital for industry development.Sound Bites"Customers love that family persona.""It's great to see a woman at the helm.""Unity brings strength in our industry.""We need to make the hard decisions.""Hire slow and fire fast.""When one door closes, another opens.""Let them learn from their mistakes."Chapters00:00Introduction and Guest Introduction04:01Industry Changes and Leadership Transitions08:13The Impact of Leadership on Industry Growth11:55Navigating Staff Changes and Business Dynamics16:02Perso BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

    Biolab WILL NOT Reopen GA & Pool Industry Insights

    Play Episode Listen Later May 23, 2025 30:40


    Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy discusses a significant industrial safety incident at the Biolab Chemical Plant in Conyers, Georgia, highlighting the implications for community health and the pool industry. He also provides a weekly roundup of developments in the pool and spa industry, including legislative concerns and new safety standards. The episode further delves into the state of the pool industry through various reports, analyzing insights and trends that affect pool service professionals. Rudy emphasizes the importance of understanding the current landscape and collecting personal data to navigate the challenges in the industry effectively.takeawaysThe Biolab fire in Conyers, Georgia, raised serious safety concerns.Residents reported health issues linked to chemical exposure.Federal authorities cited Biolab for multiple safety violations.The pool industry is facing new legislative challenges in Florida.Aqua Magazine provides real insights into the pool service experience.Burnout and hiring challenges are prevalent in the industry.Collecting personal data is crucial for understanding business health.Industry reports vary in their insights and relevance to different businesses.Community advocacy is essential for industrial accountability.Transparency and safety measures are increasingly demanded by residents.Sound Bites"Stay informed, stay safe!""What does this mean for the pool industry?""It's systematic and it's shared."Chapters00:00The Biolab Fire Incident03:01Impact on the Pool Industry06:37State of the Pool Industry Reports15:50Navigating Industry Insights Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

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