Talking Pools Podcast

Pool Pros text questions hereIn this episode, Rudy Stankowitz breaks down two industry staples—breakpoint chlorination and enzymes—and explains why what's commonly taught doesn't fully match the chemistry happening in your water.This isn't about being wrong. It's about going one level deeper.⚗️ Breakpoint Chlorination – The Reality The 10x rule is not how breakpoint is defined in chemistry  True breakpoint is based on ammonia (as nitrogen), not combined chlorine  Pools measure combined chlorine (as chlorine) → not a direct match 

Pool Pros text questions hereWhat looks like algae… isn't always algae. And what looks like “clear but weird” water? That's where things get expensive.In this episode of Talking Pools Thursdays, Steve and Wayne break down one of the most misunderstood issues in pool service: metals in the water—how to identify them, where they come from, and what actually works when you're dealing with them in the field.It starts with a simple truth: 

Pool Pros text questions hereThis Myth-busting episode reveals how pool pros can maximize their relationships with manufacturer reps to grow their business, increase margins, and avoid costly mistakes. Laci Davis (Grit Game) shares practical tips on finding, evaluating, and leveraging reps effectively.Keywordspool industry, manufacturer reps, business growth, sales strategies, industry relationshipsKey TopicsTypes of industry reps and their rolesHow to identify a good manufacturer repThe importance of follow-up and relationship-buildingStrategies for leveraging reps to increase sales and marginsPractical steps to find and connect with reputable repsSound Bites"Good reps have real industry experience""Follow-up shows a rep's diligence""Don't treat reps like transactions"Chapters00:00Introduction to the Grit Game and Pool Pros03:50Understanding the Role of Reps in the Pool Industry06:37The Importance of Building Relationships with Reps08:50Identifying Quality Reps and Their Impact11:32Maximizing the Value of Reps for Business Growth13:41Finding and Connecting with Reps15:07Conclusion and Call to Action The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Talking Pools Podcast, Andrea wraps up her multi-part deep dive into pool chemistry with a no-BS breakdown of what actually matters when it comes to testing, dosing, and not screwing it all up.And yes… she's cooking chicken while recording.

Pool Pros text questions hereIn this episode of Talking Pools Podcast, the Mondays Down Under crew takes on a topic that doesn't get nearly enough honest discussion: building a swimming pool from the perspective of the people who actually have to service it later.Because here's the truth…

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Pool Pros text questions hereWhat starts as a routine pool inspection can turn into a liability nightmare—fast.In this episode, Steve breaks down a real job where fire-damaged fencing, questionable decking, and one simple question— 

Pool Pros text questions hereThe myths just keep coming… and in this one, they don't stand a chance.In Part 2 of Natalie Hood's Myth Busting series, industry veterans George Williams and Ken Rogner step in and do what most people in this industry won't—tell the truth.Not the sales version. Not the “it depends” version. The real version.From the idea that pools don't add value… to the belief that social media is the only way to grow… to the quiet damage done when service pros choose profit over trust—this episode pulls apart the assumptions that are quietly shaping bad decisions across the industry.And here's what becomes clear:

Pool Pros text questions here This isn't a calm episode. This isn't a polite episode.This is Andrea… slightly unhinged… walking straight into the chaos of how people are actually taking care of pools—and calling it out.From test strips that don't tell you what you think they do… to calcium myths that refuse to die… to phosphate treatments that turn into unnecessary full-blown disasters—this episode is a reality check for anyone still guessing their way through water chemistry.And underneath the sarcasm and frustration… there's something important:

Pool Pros text questions hereMondays Down Under – Featuring Lee Salisbury, Shane & NickSomething is happening in the pool industry right now… and if you're not paying attention, it's going to cost you.Quietly… Gradually… Then all at once.PVC prices jump 30%. Salt cell materials skyrocket. Fuel costs ripple through everything.And suddenly the quote you sent two weeks ago?

Pool Pros text questions hereThis episode starts where most pool problems actually begin—not in the chemistry… but in the math. Rudy breaks down why inconsistent dosing is quietly wrecking pools everywhere, how “close enough” turns into repeat problems, and why scooping chemicals like you're baking cookies is one of the biggest operational failures in the industry.From there, the conversation escalates into real chemistry—chlorine demand, the science behind oxidation, and why chlorine never just “disappears”… it reacts.Then we get into the controversy everyone keeps asking about: Is sodium bromide coming back? Rudy explains what's really happening behind the scenes with regulatory restrictions, what the EPA is actually concerned about, and why this has nothing to do with whether bromine works—and everything to do with what might happen under worst-case conditions.⚠️ What You'll Learn in This Episode Why most pool problems are not mysterious—they're bad dosing and inconsistent inputs  The critical difference between volume vs. weight and how bulk density quietly sabotages your results  How underdosing fuels contamination—and overdosing creates new problems  Why chloramines (not chlorine) cause smell and irritation  The real reason your pool “won't hold chlorine” (hint: it's not magic)  Why “chlorine lock” is not a real chemistry term—and what's actually happening instead  How sunlight, ammonia, organics, and biofilms all compete for chlorine simultaneously  The role of hypochlorous acid vs. hypochlorite ion and why pH changes everything  What chlorine demand really is—and how to diagnose it correctly 

Pool Pros text questions hereWhen It Rains, It Pours: Real Problems Pool Pros Actually Deal WithIn this episode, hosts Wayne & Steve pull back the curtain on what really happens behind the scenes of running a pool service company—because it's not all crystal-clear water and perfectly balanced chemistry.Fresh off a wedding weekend (and still recovering), Wayne passes the mic to Steve, who walks us through a week where everything that could go wrong… did.And not in theory. In real, messy, business-impacting ways.

Pool Pros text questions hereIn this myth-busting, industry-deep-dive episode, host Natalie Hood sits down with two absolute heavyweights of the pool industry:George Williams – 50+ years shaping pool equipment innovation Ken Brogner – 50+ years in distribution, sales, and training Together, they break down long-standing myths, challenge misconceptions, and pull back the curtain on how the industry actually works—from filtration truths to homeowner expectations and the real cost of doing business.This is part one of a conversation that blends history, hard truths, and a little bit of “back in my day” wisdom that still hits in 2026.

Pool Pros text questions hereAndrea is back. Alone. Unsupervised. And apparently powered by battery backups and unresolved rage toward misinformation.In this episode of Andrea Unfiltered, she dives headfirst into pool chemistry fundamentals—except instead of reading you a boring textbook, she drags bad pool advice into the street and fights it like it owes her money.This is Part One of her “Cool Chemicals” series (yes, she named it herself, and yes, she's proud of it). Expect a crash course in sanitizers, water balance, and why your pool isn't broken—you just don't understand it.Also… somehow Jimmy Dean sausage complaints make an appearance. Because of course they do.

Pool Pros text questions hereIn this timely and globally relevant episode of Mondays Down Under, hosts Lee (Australia) and Shane (New Zealand) are joined by special guest Nick—a seasoned pool industry veteran with over two decades of experience managing a high-volume retail and service operation.Against the backdrop of escalating geopolitical tensions involving the U.S., Israel, and Iran, the conversation pivots to a pressing issue hitting close to home for pool professionals: rising fuel costs and supply uncertainty. While geographically distant from the conflict, Australia and New Zealand are already feeling the ripple effects—especially at the pump.This episode delivers a grounded, practical discussion on how service-based pool businesses can adapt, protect margins, and remain operational in the face of rising costs and potential shortages.⛽ Key Topics & TakeawaysFuel Prices Are Climbing—Fast Fuel costs across Australia and New Zealand are rising sharply, with increases of 20–50 cents per liter already being reported. Some regions are even experiencing fuel shortages, creating urgency for service companies that rely on daily vehicle use.Service Businesses Are on the Front Line Unlike other industries, pool service companies can't reduce fuel consumption easily. Trucks must roll, routes must be completed, and المياه doesn't balance itself. This makes fuel one of the most immediate threats to profitability.

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Pool Pros text questions hereFresh off a European honeymoon and rocking a brand-new, beard-free look, Steve returns to the mic alongside Wayne for a Thursday episode that's equal parts heartfelt, hilarious, and unexpectedly real.The episode opens with a moment of humility as Wayne issues a public correction—giving overdue credit to industry innovators Que Hales and Kim Skinner for their groundbreaking work on chemically calculating pool volume. It's a reminder that even seasoned pros own their mistakes—and that respect runs deep in the pool world.From there, things take a turn into life beyond the waterline. Steve shares highlights from his honeymoon across Switzerland and Norway—think snow-covered peaks, ultra-luxury ski towns, and a once-in-a-lifetime experience chasing the Northern Lights. But beneath the travel stories is a grounded message about health, as both hosts open up about sun exposure, dermatology visits, and the realities of working outdoors year-round.Back in the trenches of pool service, the conversation shifts to the business side—where not all clients are created equal. In a brutally honest (and relatable) segment, Steve breaks down the difference between clients who drain your time and those who build your business. From a year-long text-message marathon with a tire-kicker to a dream client who generates referrals and respects boundaries, the lesson is clear: knowing when to say no is just as important as showing up.The episode also features an “Insurance Interlude” with expert insight into one of the industry's riskiest services—acid washing. What starts as a simple question turns into a deep dive on liability, safety, and why even experienced pros are walking away from it altogether.By the end, what emerges is more than just a pool podcast—it's a candid look at relationships, reputation, and the fine line between hustle and burnout. Whether you're in the field or just love a good behind-the-scenes story, this episode delivers a mix of humor, honesty, and hard-earned wisdom. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereMyth, Memory, and the Real Story Behind the WaterA Conversation with Eric Herman | Talking Pools PodcastSome voices in an industry don't simply report the story — they shape how the story is told.In this episode of Talking Pools, host Natalie Hood, Director of Education and Network Development for The Grit Game, sits down with one of the most influential storytellers the aquatic industry has ever produced: Eric Herman, Vice President of Communications for Watershape University and longtime editor of the legendary publication WaterShapes Magazine.For more than four decades, Herman has documented the evolution of pools, fountains, spas, and aquatic design — not merely as a trade reporter, but as a historian of water itself. His work spans the early days of modern pool construction journalism at Pool & Spa News, the groundbreaking launch of WaterShapes Magazine in 1999, and today's digital continuation of that legacy through watershapes.com, a library containing more than 5,000 articles chronicling the craft, science, and culture of water.But this episode isn't just about history.It's about myths — the assumptions, half-truths, and inherited wisdom that circulate through the pool industry and public perception alike.And in a conversation that moves effortlessly between science, storytelling, and cultural memory, Herman and Hood begin dismantling some of the most persistent myths surrounding swimming pools, safety, and water chemistry.A Journalist in the Deep EndEric Herman's journey into the aquatic world began not with pools, but with curiosity.His first published article in 1986 — for Orange Coast Magazine — examined the emerging microbrewery industry. Within three years, that curiosity would lead him to an interview in Los Angeles with pool industry pioneer Jim McCloskey, then editor of Pool & Spa News.The result was a career that has now stretched 40 years.At Pool & Spa News, Herman covered everything from service techniques and plaster science to drowning prevention — topics that would later shape the direction of aquatic education and professional training across the industry.When Herman and McCloskey launched WaterShapes Magazine in 1999, they intentionally broadened the conversation beyond swimming pools.The publication examined water as a design medium.Pools, fountains, ponds, streams, water parks, hot springs, landscape architecture, and hydrological design all found a home in its pages.The result was a publication that changed how aquatic professionals thought about their craft.Today, that legacy continues through the digital platform watershapes.com, publishing twice monthly and maintaining one of the most comprehensive archives of aquatic design knowledge anywhere in the world.Myth Busting BeginsHood frames the conversation around a theme she frequently explores on the show: myths in aquatics.But Herman begins by reframing the idea of myth itself.Traditionally, he explains, myths weren't falsehoods. They were symbolic stories meant to communicate deeper truths. The modern use of the word — describing something widely believed but factually incorrect — is almost the opposite.Wit Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode, Andrea discusses the importance of pool filtration, different types of filters, and best practices for maintenance. She shares insights on how filters impact water clarity, safety tips, and common mistakes to avoid.Keywordspool filtration, pool maintenance, DE filters, sand filters, cartridge filters, pool chemistry, water clarity, pool safetyKey TopicsPool filter types (sand, DE, cartridge)Proper filter maintenance and cleaningWater clarity and turbidity measurementSafety tips for filter handling and backwashingCommon mistakes and troubleshooting in pool filtrationSound Bites"Tortillas in the pool make me laugh""Congratulations to the winner, Keith""Do you want to swim in a clean pool?"Chapters00:00Conclusion and Key Takeaways22:08The Importance of PSI in Pool Maintenance23:20Cleaning Cartridge Filters: Best Practices27:26Using Degreasers and Enzymes Effectively30:41Acid Washing Cartridges: When and How32:19Safety Precautions with DE Powder33:43Maintaining DE Filters: Key Steps41:02Sand Filters: Backwashing and Maintenance43:53Final Thoughts on Filter Maintenance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereThis episode covers essential winter preparation tips for pool service professionals, including equipment maintenance, marketing strategies, and safety regulations. Learn how to turn winter into a profitable season and ensure safety compliance.Keywordspool service, winter preparation, pool maintenance, safety regulations, marketing strategies, pool covers, leaf skimmers, pool cleaningKey TopicsWinter pool maintenance strategiesPool safety regulations and complianceEffective marketing for off-season pool servicesSound Bites"Heavy leaf litter can stain your pool.""Plan your winter marketing early.""Turn winter into a profitable season."Chapters00:00Introduction to Seasonal Pool Maintenance01:36Equipment Spotlight: Robotic Pool Cleaners and Skimmies03:22Using Winter Covers and Debris Covers Effectively06:56Safety Regulations and Pool Fencing Requirements11:04Seasonal Business Planning and Marketing Strategies18:00Water Safety and Drowning Prevention Insights23:42Preparing Your Business for Winter Challenges26:13Promoting Safety and Compliance to Clients28:41Closing Remarks and Next Steps Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Flock It Friday, Rudy Stankowitz revisits the topic of borates in swimming pools, exploring the chemistry behind them, the regulatory history, and why recent geopolitical tensions have brought boron compounds back into the conversation.Recent instability in key shipping corridors such as the Strait of Hormuz, the Red Sea, and the Suez Canal has raised concerns about global freight movement. Since Turkey holds the world's largest boron reserves and supplies a significant portion of the global market through its state-owned producer Eti Maden, disruptions in shipping routes could tighten the supply chain that delivers boric acid to the U.S. market. The chemistry itself hasn't changed—the mines are still operating—but the logistics that move industrial minerals around the world can shift quickly.Rudy then breaks down the science behind borates. In pool water, boron compounds typically exist as boric acid and borate ions, forming a secondary buffering system that helps resist pH drift, especially in pools with saltwater chlorine generators, where aeration accelerates carbon dioxide loss and causes pH to rise.Most pools that use borates maintain concentrations between 30 and 50 ppm. Below that range the buffering effect becomes minimal, and above it there is little additional benefit. Once added, borates remain stable in the water and are only removed through dilution, splash-out, backwashing, or water replacement.Borates are often described as algistatic, meaning they may inhibit algae growth, but they should not be considered a primary algaecide. Chlorine remains the primary sanitizer responsible for algae control.The episode also touches on the regulatory evolution surrounding borates. Following the introduction of NSF/ANSI Standard 50 Annex R in 2015, many niche pool chemical additives—including borate products—were not pursued for certification under the updated framework. As a result, borates largely disappeared from modern certification listings, though they remain widely used in residential pools where certification is not required.The bigger takeaway is that the chemistry hasn't changed—but the systems that deliver pool chemicals have. In today's global economy, the most complicated part of pool chemistry may not be the reactions happening in the water, but the international supply chains that bring those chemicals to the pool service professional. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereInsurance Interlude: 1099 vs W-2, Water Balance, and Pool Industry RealitiesIn this episode of Thursdays with Wayne & Steve, the show opens with a quick look at the winter weather hitting the Northeast before diving into two important conversations affecting pool professionals: employee classification in the service industry and the importance of water balance and documentation in pool care.Joining Steve for the Insurance Interlude is Pat Grignon from the California Pool Association, where they explore the ongoing debate between 1099 independent contractors and W-2 employees in the pool service industry.1099 vs W-2: What Pool Companies Need to KnowSteve and Pat discuss the legal and operational differences between hiring technicians as independent contractors (1099) versus employees (W-2). While some companies successfully operate with contractors who maintain their own businesses, problems arise when contractors function essentially as employees.The conversation highlights a real-world case where a company classified dozens of workers as independent contractors, even though they only worked for that company. The result was a state investigation and a $750,000 fine, demonstrating how seriously regulators view employee misclassification.Pat explains that legitimate 1099 relationships typically require:Workers operating their own independent businessMaintaining their own insuranceWorking for multiple clientsUsing their own equipmentLater in the episode, Wayne shares a call from a listener in Port Orange, Florida dealing with corrosion around brass light fittings in two stainless steel pools.After discussing the issue, it becomes clear that the root cause was not high total dissolved solids (TDS), but severely unbalanced water chemistry.The technician had been lowering the pH to 6.8, which is far below recommended swimming pool levels. Combined with low alkalinity readings around 40–50 ppm, the water had become extremely corrosive.Wayne walks through the fundamentals of restoring proper balance:Maintain pH between 7.4–7.6Keep alkalinity between 80–120 ppmMaintain calcium hardness above 150 ppmMonitor TDS relative to source waterThe example serves as a reminder that water balance is critical, especially when dealing with metal components or unusual pool construction materials.Why Documentation Protects Service CompaniesThe episode closes with a discussion about the importance of record keeping when servicing pools, particularly after renovations or plaster work.If problems arise after a pool build or resurfacing, contractors may ask for detailed chemistry logs to determine whether improper water chemistry caused the issue.Maintaining records from systems like:SkimmerPool BrainPayThePoolMancan provide service companies with data-backed proof that proper chemistry was maintained.Without documentation, pool companies may struggle to defend themselves when blame is assigned for plaster defects or equipment failures. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode, Natalie Hood interviews Sean McDermott from H2 Flow to bust common myths about pool water circulation, flow measurement, and system efficiency. They explore how proper understanding and technology can improve water quality, safety, and energy use in pools.keywordspool water circulation, flow measurement, VFD, pool system efficiency, water quality, pool safety, flow meters, pool automation, pump protectionkey topicsMyth of continuous circulation with pump runningFlow rate vs filtration effectivenessImportance of accurate flow measurementRole of VFDs in energy savingsMechanical issues masquerading as chemical problemsguest nameSean McDermottSound Bites"Flow measurement is critical for safety""VFDs are widely used in pools now""Reducing pump speed saves energy"Chapters00:00Introduction to Pool Water Movement and Misconceptions00:55Sean McDermott's Background and Industry Journey03:35The Industry Setup and Education in Pool Management05:57Myth 1: As long as the pump runs, circulation is proper08:47Myth 2: Higher flow always means better filtration10:09The importance of accurate flow measurement11:42The significance of flow measurement for safety13:15Flow meters: Accuracy matters14:22VFDs in residential and commercial pools16:02Modern VFDs and their ease of use17:36Autofill systems and automation benefits18:56Durability of outdoor pool systems20:27Pump protection and system safety21:37Low flow alarms and their role23:30Energy efficiency and pump speed reduction25:01Adjusting for environmental factors in pool operation26:47Water quality issues: Chemical vs mechanical causes28:04Mechanical issues masquerading as chemical problems32:21Final thoughts and advice from Sean McDermottResourcesH2 FlowNSF International NSF 50 StandardVFDs in Pool SystemsSean McDermott on LinkedIn Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereFOR IMMEDIATE RELEASEThe Talking Pools Podcast has officially opened nominations for the 2026 Talking Pools Podcast Mentor of the Year Award, an industry recognition created to celebrate the individuals who go beyond their daily work to teach, guide, and elevate others in the swimming pool and spa profession. Nominations will be accepted from March 15 through May 15, 2026, inviting pool service technicians, builders, retailers, educators, manufacturers, and other professionals across the industry to submit the name of a mentor who helped shape their career. The award was created by Talking Pools Podcast host and industry educator Rudy Stankowitz to shine a spotlight on the unsung leaders of the trade—those who invest their time and experience in helping others succeed. “Every great pool professional started somewhere, and chances are someone helped them along the way,” said Stankowitz. “This award exists to recognize the people who take the time to teach judgment, protect standards, and build technicians who will carry the industry forward.” Recognizing the Quiet Builders of the IndustryUnlike many awards that highlight business growth or product innovation, the Mentor of the Year Award focuses specifically on mentorship—the act of teaching, guiding, and developing professionals in the field.Eligible nominees must be actively involved in the swimming pool industry or a closely related field, including service, construction, retail, manufacturing, education, or other supporting roles. To maintain fairness and integrity, the award program does not allow self-nominations, family nominations, or nominations of Talking Pools Podcast hosts. Each submission must come from a professional working within the industry. A Championship RecognitionThe Mentor of the Year recipient will be presented with a custom championship belt, symbolizing the impact mentors have on shaping the next generation of professionals. The belt was designed by Wildcat Belts, the same manufacturer that produces championship titles for organizations like WWE and UFC. The inaugural 2025 award attracted dozens of nominations from across the global pool industry, with finalists selected through a multi-stage anonymous review process to ensure a merit-based evaluation. In keeping with the spirit of the award, the winner will not be asked to attend a formal ceremony. Instead, the Talking Pools Podcast team will deliver the championship belt in person, surprising the recipient at their workplace or job site while they are doing what mentors do best—helping others succeed. How to Nominate a MentorIndustry professionals can nominate their mentor by submitting the individual's name along with a description of how that person helped them grow in their career or business.Submissions can be made online at: https://cpoclass.com/pool-news/mentor-award/ Alternatively, nominees can be submitted by visiting cpoclass.com and selecting the Talking Pools Podcast Mentor Award tab.The Top 10 nominees will be announced later in 2026, with one individual ultimately earning the title of Talking Pools Podcast Mentor of the Year Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Mondays Down Under, Lee and Shane discuss a frustrating service case involving an ionizer sanitation system with an integrated salt cell that isn't producing enough chlorine to maintain a residential pool.The system is rated for pools up to 150,000 liters, yet the pool in question is only 60,000 liters and repeatedly turns green. Despite increasing runtime to 24 hours per day and raising output to nearly 100%, chlorine levels remain extremely low.After performing a full troubleshooting process—including cleaning the pool, eliminating algae, verifying circulation, and treating potential biofilm with chlorine dioxide (C5)—the issue still persists.Manufacturer Advice Raises QuestionsWhen Shane contacted the manufacturer's representative, the recommendation was to run the unit 24 hours a day at 100% output.This raised several concerns:It dramatically increases electricity costs for the client.It may shorten cell lifespan.It could exceed the unit's 10,000-hour warranty limit in just over a year.Even more confusing, the representative suggested adding cyanuric acid, despite the system being marketed as a “freshwater pool system” and the manual specifically advising against adding stabilizer.When Manuals and Advice Don't MatchLee and Shane point out the contradiction between manufacturer marketing, written instructions, and real-world recommendations. Being told to add chemicals that the manual says not to use places technicians in a difficult position if warranty issues arise later.Lee stresses an important rule for service professionals: If a manufacturer instructs you to do something outside their manual, request the instructions in writing to protect yourself.Not All Ionizers Are the SameShane also maintains another pool with a similar ionizer system from a different manufacturer that works perfectly, running 11 hours per day at about 80% output with no stabilizer in the water.This comparison suggests the issue may not be ionization technology itself, but potentially a problem with the specific unit or controller.Takeaway for Pool ProsThe discussion highlights an ongoing challenge in the industry: technicians often follow a careful process of elimination, only to be told the problem must be something else.Sometimes, however, the problem is simply the equipment itself.

Pool Pros text questions hereThis week, Rudy tackles something the “state of the industry” reports don't always capture:First: How the War on Iran is likely to impact the U.S. Boric Acid/Borax MarketNext, the emotional strain underneath the numbers.From Florida techs charging $70–$100 per month (including chemicals) and still feeling squeezed… To competitors undercutting bids out of fear… To Amazon underpricing distribution channels…The conversation isn't about collapse.It's about reorganization under pressure.

Pool Pros text questions herepool management, insurance, pool measurements, chemical calculations, warranty issues, pricing strategies, pool service, pool industry, commercial pools, residential poolsSummaryIn this episode of the Talking Pools podcast, the hosts discuss various challenges faced in pool management, including accurate pool measurements, navigating insurance and liability, chemical calculations for pool volume, warranty issues with manufacturers, and pricing strategies in the pool service industry. They emphasize the importance of understanding pool volume for chemical dosing, the complexities of commercial versus residential pools, and the need for strong relationships with manufacturers and insurance agents. The conversation aims to provide insights and practical advice for both new and experienced pool service professionals.TakeawaysAccurate pool measurements are crucial for effective service.Understanding insurance coverage is essential for liability management.Chemical calculations can be done using a chemical method for accuracy.Building strong relationships with manufacturers can ease warranty issues.Pricing strategies should reflect market conditions and product costs.New pool service professionals should seek guidance to avoid costly mistakes.Communication with insurance agents can clarify coverage for different jobs.Knowing the volume of water in a pool is vital for chemical dosing.Regular follow-ups with manufacturers can expedite warranty claims.Understanding the differences between commercial and residential pools is important.Sound Bites"I always go to the top of the skimmer box.""You can calculate pool gallons chemically.""You have to be nice with the manufacturers."Chapters00:00Introduction to Pool Maintenance Topics04:44Measuring Pool Depth and Surface Area17:04Understanding Reagents and Their Shelf Life52:53Inventory Management and Quality Control in Reagents Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions herepool industry, innovation, entrepreneurship, customer service, vacuum bags, COVID-19, cleaning efficiency, myths, hidden costs, technologySummaryIn this episode of the Talking Pools podcast, host Natalie Hood interviews Gary Richards, the CEO of VacBags, about his journey from the restaurant industry to the pool industry. They discuss the importance of customer service, the impact of COVID-19 on the industry, and debunk common myths about vacuum bags. Gary shares insights on the hidden costs of cheap vacuum bags and the significance of quality in cleaning efficiency. The conversation highlights innovations in vacuum bag technology and concludes with Gary's encouraging message to strive for excellence in the pool industry.TakeawaysGary transitioned from the restaurant industry to the pool industry after losing his restaurants.Customer service is crucial in the pool industry and can set you apart from competitors.COVID-19 forced many in the pool industry to adapt and innovate due to supply shortages.Many people believe all vacuum bags are the same, but quality varies significantly.Cheap vacuum bags can lead to hidden costs that add up over time.Quality vacuum bags improve cleaning efficiency and customer satisfaction.Innovations like the VaxBags can simplify the cleaning process for pool professionals.It's important to have spare products on hand to avoid delays in service.Gary emphasizes the need for problem-solving and finding solutions in the industry.A positive attitude and commitment to quality can lead to success in the pool industry.Sound Bites"COVID was such a turning point.""You get what you pay for.""Not at all. Not at all."Chapters00:00Introduction to Innovation in Pool Service04:26The Birth of VaxBags09:02Customer Service and Relationship Building12:02Debunking Myths About Vacuum Bags15:28The Importance of Quality in Pool Maintenance19:46The Future of Pool Cleaning Solutions23:17Final Thoughts and Takeaways Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions herepool safety, maintenance, leaking pools, commercial pools, health and safety, pool inspections, pool repairs, pool technician, safety standards, pool equipmentSummaryIn this episode of the Talking Pools podcast, hosts Lee and Shane discuss various safety concerns related to pool maintenance and inspections. They share real-life experiences with leaking pools, unsafe structures, and the importance of adhering to safety standards. The conversation emphasizes the need for preventative maintenance, awareness of pool conditions, and the responsibility of pool technicians to ensure safety for both themselves and pool users. They also highlight the significance of communication with clients regarding safety hazards and the necessity of proper training for staff.TakeawaysPreventative maintenance is crucial to avoid costly repairs.Always assess the safety of a pool before servicing.Communication with clients about safety is essential.Pool technicians must be aware of their limitations.Unsafe pool structures can lead to serious injuries.Regular inspections can prevent dangerous situations.Staff safety should be a priority in pool maintenance.Understanding local safety standards is vital for compliance.Training staff to recognize hazards is important.It's acceptable to refuse unsafe jobs.Sound Bites"You need to build steps here.""It's not worth it at all.""It's a big safety issue."Chapters00:00Introduction and Overview of Pool Safety Concerns01:40Case Study: The Leaking Vinyl Liner Pool08:58Unsafe Pools: Personal Experiences and Lessons Learned30:41Work Health and Safety in Pool Maintenance45:03Conclusion and Key Takeaways Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereThis Friday episode digs into one of the most argued topics in pool care: range chemistry and the Langelier Saturation Index (LSI).Rudy takes us back to 1936 and the work of Wilfred F. Langelier, who developed a model to prevent municipal water pipes from dissolving or scaling shut. LSI was never designed for swimmers. It was built to answer one simple question:Will this water dissolve calcium carbonate… or deposit it?That's it.Pools adopted LSI later because plaster behaves like municipal concrete. Your pool is essentially a miniature water system — just with sunscreen and cannonballs.What LSI Does (and Doesn't Do)LSI predicts calcium carbonate equilibrium. It protects:PlasterGroutHeatersSalt cellsTile linesWhat it does not tell you:If chlorine is killing pathogens fast enoughIf chloramines are risingIf nitrification is occurringIf biofilm is formingIf oxidation demand is being metLSI protects the vessel. It does not guarantee sanitation.Where 7.2–7.8 Came FromNo single person invented the modern pH range. It evolved from the overlap of:Human physiology (comfort and irritation)Chlorine chemistry (HOCl vs OCl⁻ balance)Cement durability researchRegulatory standardsEven phenol red test kits influenced it — operators standardized what they could clearly see and control.The Cyanuric Acid Blind SpotIf you don't subtract roughly one-third of CYA from total alkalinity before calculating LSI, your saturation balance is wrong.And LSI does not account for chlorine kinetics at all.You can have:A perfect 0.00 LSIHigh CYASlower disinfectionRising combined chlorineBiofilm quietly developingThe plaster may be safe. The water may not be optimal.Salt Cells, Heaters & MicroenvironmentsLSI models bulk water.Inside salt cells and heaters, localized pH spikes can create scaling even when your overall LSI reads balanced. Context matters. Temperature matters. Ionic strength matters.Water chemistry is not binary — it's gradient-based.The Real TakeawayRange chemistry isn't stupid. It's probabilistic. It works under average conditions in average pools.The mistake is believing ranges are universal laws.LSI is necessary — but not sufficient. Balance is not a number. It's interaction between thermodynamics, kinetics, microbiology, and material science.Stop worshiping the calculator. Start managing the system. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereWayne goes full soapbox after watching an HGTV/Magnolia renovation show that builds a commercial-style pool using “biofilters” as a chemical-free solution—without ever addressing sanitation, oxidation, or code-required disinfectant residuals. Steve backs him up with real-world field logic: filtration doesn't equal disinfection, and “natural” systems can turn into expensive science projects fast.Then the episode shifts into the Insurance Interlude with Pat Grignon (California Pool Association), digging into warranty claims, liability, how insurance carriers investigate faults, and why documentation (photos/video/notes) protects your business for years.Segment 1 — Wayne's HGTV rant: Biofilters, “natural pools,” and reality TV chemistry (00:00–25:14)Key takeawaysFiltration is not sanitation. Even DE filtration doesn't catch bacteria/viruses reliably because pathogens are below typical filter micron ratings.Biofilters often rely on nitrifying bacteria (Wayne names Nitrosomonas and Nitrobacter) that convert:ammonia → nitrites → nitratesWayne's red flag: nitrates feed algae, and there's no easy chemical “undo” once nitrates climb—drain and replace is often the only practical correction.Real-world reality check: if bathers are involved, ammonia shows up (sweat/urine), and you still need an actual sanitizer system.The pool “looked great” on reveal day… but nobody wanted to get in (which Steve jokes is basically the fate of many pools anyway).Wayne predicts the biofilter setup becomes a regret purchase—$15,000 spent before eventually converting to conventional filtration + sanitation.Quoteable moments“Natural pool” = Wayne's eyes bug out.“People want to swim in water, not chemicals… but safe water takes chemistry.”Steve's “pimp my ride but for houses” comparison for the show's projects.Segment 2 — Insurance Interlude w/ Pat Grignon: Warranty work, liability, and documenting the mess (25:14–40:18)What's coveredSteve explains the reality of warranty service: no urgency unless someone becomes the “pain in the ass” pushing it forward.Pat outlines how manufacturers protect themselves:Warranty/service stations often required to carry high insurance limits and endorsements that shield the manufacturer.Waiver of subrogation explained:Normally, your insurer pays then may subrogate (recover) from a manufacturer if a defect caused the loss.Waiver blocks that upstream recovery—so your policy can get stuck holding the bag even when the part was defective.Notable mentionsHGTV / Magnolia Network renovation show: “Building Outside the Lines”Movie drop: True Romance (Hans Zimmer soundtrack, Tarantino script)Brands mentioned in discussion/examples: Hayward, Jandy (AquaLink), Pentair, plus references to warranty stations and commercial systems.Call to action (from the hosts)Got a technical question or topic idea? Email: TalkingPools at gmail.com Wayne says if your question makes it onto the show, he'll send a small thank-you gift. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions herekeywordsAquatics, Program Directors, Leadership, Communication, Emergency Preparedness, Delegation, Myths, Burnout, Learning Opportunities, Professional DevelopmentsummaryIn this episode, Natalie Hood engages with Cara Green, the Aquatics Program Director at the University of Houston, to discuss the often misunderstood role of aquatics directors. They explore the journey into aquatics, the myths surrounding the profession, the importance of delegation, communication skills, and emergency preparedness. Cara emphasizes the need for setting boundaries to prevent burnout and encourages listeners to embrace learning opportunities and not fear failure.takeawaysAquatics Program Directors play a crucial role in managing aquatic facilities.Delegation is essential for effective leadership and team growth.Mistakes should be viewed as learning opportunities rather than failures.Strong communication skills are vital for successful aquatics management.Emergency preparedness is a key responsibility of aquatics directors.Setting boundaries is important to prevent burnout in the aquatics industry.Continuous learning and development are necessary for professional growth.Hard conversations are part of leadership and should not be avoided.Understanding and addressing myths about aquatics can improve the profession's image.Embracing failure as a part of the learning process is essential for success.Sound Bites"Delegation is key to success in leadership.""Mistakes are opportunities for growth.""Protect your peace and personal time."Chapters00:00Introduction to Aquatics Program Directors00:29Busting Myths: It's Just a Summer Job11:55Understanding Codes and Compliance20:26Handling Emergencies: The Role of Aquatics Directors35:23Advice for Aspiring Aquatics Professionals Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Mondays Down Under, Lee and Shane take us behind the scenes of a massive Australian water theme park — and the conversation quickly turns from wave pools and plant rooms on steroids to something much more serious:Safety.From razor blades hidden in slide seams (yes, that actually happened) to real-world design flaws causing injuries, this episode dives deep into the responsibility that comes with running aquatic facilities — whether it's a multi-million-dollar water park or your own pool service business.Lee shares her experience training maintenance staff at a high-risk commercial water park facility in New South Wales, including:Massive commercial pump systemsGiant wave pool air blowers (not baffle plates!)35 slides requiring daily walk-through inspectionsStructured risk management protocolsThe difference between low-risk and high-risk commercial facilitiesShe explains how commercial aquatic operations in Australia are tiered under state health guidelines — and why every service professional should understand the compliance responsibilities of the facilities they work with.

Pool Pros text questions hereIn this episode, Rudy Stankowitz discusses significant developments in the pool service industry, including a major acquisition that consolidates market power. He also delves into the importance of understanding water chemistry, specifically focusing on silica and sulfates, which are often overlooked in pool maintenance. The conversation highlights the implications of these elements on pool equipment and overall maintenance practices, emphasizing the need for pool professionals to adapt to these changes for better service delivery.takeawaysThe pool service industry is experiencing significant consolidation.Larger operators can invest in better technology and training.Silica and sulfates are critical yet often ignored in pool chemistry.Municipalities add silicates to drinking water to prevent corrosion.Silica fouling can lead to equipment inefficiencies.Sulfates can cause long-term damage to pool structures.Monitoring silica and sulfate levels is essential for pool maintenance.Dilution is the most effective way to manage silica and sulfate levels.Understanding water chemistry can prevent costly repairs.Advanced knowledge in pool chemistry is crucial for professionals.Sound Bites"Silica fouling increases electrical resistance.""Sulfate ions can react with calcium aluminate.""The ones that get paid a lot of money do."Chapters00:00Introduction and Industry Update04:33Water Chemistry: Silica and Sulfates Overview05:16Understanding Silica in Pool Water17:46Exploring Sulfates in Pool Water AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Outhe 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, host Steve Sherwood and guest Pat Grenon discuss various aspects of pool services, including subcontracting, insurance considerations, the importance of technology in efficiency, pricing strategies, and the significance of proper testing and chemical management in pool maintenance. They emphasize the need for pool professionals to adapt to changing market conditions and to ensure they are providing quality service while maintaining profitability.takeawaysSubcontracting can enhance service quality and efficiency.Being added as an additional insured protects your business.Utilizing technology like Google Earth can save time and money.Regularly review and adjust pricing to reflect rising costs.Understanding pool size and chemical needs is crucial for profitability.Testing water quality accurately is essential for client satisfaction.Maintaining clear communication with clients can prevent misunderstandings.Investing in robotic vacuums can improve service quality.Tracking profit and loss helps identify unprofitable clients.Continuous education and adaptation are key in the pool service industry.titlesNavigating the Pool Service IndustrySubcontracting: A Key to EfficiencySound Bites"It's a protective mechanism.""Time and money, right?""You need to track your profit and loss."Chapters00:00Introduction to Pool Business Insights02:22Navigating Subcontractor Relationships08:38Understanding Insurance and Liability12:45Maximizing Efficiency with Technology26:31Pricing Strategies and Cost Management33:02Chemical Management and Testing Best Practices LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCalifornia Pool AssociationPool Industry Trade OrganizationCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn Part One of this two-part episode of Talking Pools Podcast, Natalie Hood speaks with Cara Green, Aquatics Program Director at the University of Houston, about the often misunderstood role of aquatics program directors. They discuss the common myths surrounding the profession, the skills required for success, the importance of continuous education, and the necessity of understanding codes and compliance in aquatics. The conversation emphasizes the need for adaptability and setting high standards for lifeguards to ensure safety and professionalism in the aquatic environment.takeawaysAquatics program directors often start as lifeguards or swim instructors.The role is not just a summer job; it requires year-round commitment.Continuous education is crucial for career advancement in aquatics.Understanding codes and compliance is essential for safety.Adaptability is key in managing aquatic facilities.Setting high standards for lifeguards is necessary for success.Communication is vital for addressing scheduling and training issues.Professional development opportunities should be pursued actively.Myths about the aquatics profession can hinder understanding of its complexities.Leadership development is important for the next generation of aquatics professionals.Sound Bites"It's not just a summer job.""You have to continue learning.""You can't just walk off that deck."Chapters00:00Introduction to Aquatics Program Directors04:14Busting Myths: It's Just a Summer Job11:54The Skills Required: More Than Just Pool Experience18:22Navigating Career Paths in Aquatics23:06Understanding Codes and Compliance The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Mondays Down Under, Lee and Shane discuss various aspects of running a business in the pool service industry, focusing on the importance of SEO, the evolving role of AI, and strategies for maximizing online presence. They share insights on how to effectively use social media marketing, the significance of customer reviews, and the potential of AI in streamlining business operations. The conversation also touches on the balance between AI and human interaction, emphasizing the need for personal connections in customer service.takeawaysAI is evolving, and businesses must adapt to stay relevant.SEO is not outdated, but it is changing with technology.Google prioritizes active businesses with updated information.Social media marketing can be scheduled and automated.AI can assist in customer support and troubleshooting.Creating processes can help streamline business operations.Investing time in AI can yield long-term benefits.Personal connections in business are still crucial.Virtual assistants can help manage workloads effectively.AI can enhance customer interactions without replacing human touch.Sound Bites"AI can help lighten your load.""AI can be extremely helpful.""You can create your AI clone."Chapters00:00Introduction and Super Bowl Talk03:27Business Warrant of Fitness and SEO Discussion05:56The Evolution of SEO and AI Integration08:42AI's Role in Business Marketing and Scheduling11:49AI in Customer Service and Technical Support17:37Creating AI Clones and Their Applications22:58The Future of AI in Business Operations BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions here This conversation delves into the complexities of phosphates in pool chemistry, emphasizing their role in biological processes and the misconceptions surrounding their impact on chlorine effectiveness and algae growth. It also touches on contractor accountability in the pool industry and analyzes market trends, providing insights into the current state of the industry. Takeaways Phosphates are essential for life and play a crucial role in biochemistry. The pool industry often misunderstands the role of phosphates, treating them as a primary villain in algae growth. Chlorine is the primary agent for controlling algae, not phosphates. Phosphate testing became popular due to marketing rather than scientific necessity. Algae can survive without measurable orthophosphate, relying on other forms of phosphorus. Phosphate removal can help but is not a substitute for proper sanitation practices. The relationship between phosphates and algae is complex and often misrepresented. Market reports can be misleading, showing stabilization rather than true growth. Consumer protection in the pool industry is a significant concern, highlighted by contractor misconduct cases. Understanding the mechanisms of pool chemistry is more important than memorizing numbers.Sound bites "Phosphate does not cause algae." "Chlorine neglect causes algae." "Oxidation is still the boss." Chapters 00:00 Understanding Phosphates in Pool Chemistry 03:50 Contractor Accountability and Consumer Protection 08:25 Market Trends and Industry Growth Analysis 12:44 The Role of Phosphates in Algae Control 21:16 Sources of Phosphates and Their Impact 25:12 The Relationship Between Phosphates and Algae  AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Outhe 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Talking Pools, hosts Steve and Wayne discuss various aspects of the pool service industry, including the evolution of services, the importance of community and networking, navigating insurance challenges, and the impact of technology. They share insights on client relations, the significance of proper maintenance, and the intricacies of pool renovations and inspections. The conversation emphasizes the need for pool professionals to be proactive, knowledgeable, and ethical in their business practices.takeawaysEveryone starts out as a service guy in the pool industry.The new CPO manual has significant updates.Community and networking are crucial for success in the pool industry.Insurance policies often exclude certain types of coverage.Asking the right questions can save time and money.Maintaining good client relations is essential for business.Technology is rapidly changing the pool service landscape.Proper documentation is vital for client disputes.Renovations require careful planning and communication with clients.Good business practices lead to positive karma and long-term success.Sound Bites"You can start out as a service guy.""You need to ask the right questions.""You have to do good business."Chapters00:00Navigating Drone Insurance and Regulations25:56Understanding General Liability and Property Damage Coverage Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this conversation, Natalie Hood and Manny Sanchez delve into the world of ICF (Insulated Concrete Form) pools, addressing common misconceptions, discussing design flexibility, construction processes, and the advantages of ICF pools over traditional methods. They explore the speed of construction, maintenance requirements, and the environmental benefits of ICF pools, while also touching on finishing options and the future of this innovative building method.takeawaysICF pools are often misunderstood and seen as a trend.They offer significant design flexibility without limitations.Waste management is more efficient with ICF pools compared to traditional methods.The construction process for ICF pools can be faster due to fewer subcontractor dependencies.ICF pools require less maintenance due to their waterproof nature.They are resilient against thermal stress and environmental factors.ICF pools can be built in areas lacking skilled subcontractors.Finishing options for ICF pools are versatile and can include various materials.ICF pools provide a controlled environment for concrete, enhancing longevity.The future of ICF pools looks promising as awareness and technology improve.Sound Bites"ICF pools take longer to build?""ICF pools are forgiving.""ICF pools are waterproof."Chapters00:00Design Flexibility and Construction Efficiency01:45Design Flexibility with ICF Pools05:34Integrating Traditional Methods with ICF10:56Comparing Build Times: ICF vs. Shotcrete17:23Maintenance Considerations for ICF Pools20:10Durability and Environmental Resilience of ICF Pools24:36Compatibility with Modern Finishes Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsThe Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of Mondays Down Under on the Talking Pools podcast, hosts Lee and Shane discuss the transition from summer to winter in the pool service industry, emphasizing the importance of planning for the slower months ahead. They explore various digital tools and apps that can enhance efficiency, from measuring tools like Google Earth to invoicing software like HubDoc and accounting solutions like Xero. The conversation also touches on work health and safety apps, marketing strategies using technology, and the importance of streamlining business operations. The hosts encourage listeners to share their own tips and tools to foster a collaborative community.takeawaysPlan for winter business now to ensure profitability.Utilize Google Earth for measuring distances and pool sizes.BufferZone integrates with Google Maps for efficient marketing.Apps like Measure can replace traditional tape measures.Decibel meters help assess pump noise levels.HubDoc simplifies invoicing and document management.XeroMe allows employees to manage their hours and leave easily.Petrol Spy helps find the cheapest fuel prices.Waze provides real-time traffic updates and hazards.Opal app helps manage screen time and reduce distractions.Sound Bites"Four seasons in one day.""Plan for winter now!""ZeroMe is a game changer." Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereNo arrests. No indictments. No viral footage of someone in a polo getting walked past a plaster truck in handcuffs.And yet—this was not a quiet week.In this Friday episode of the Talking Pools Podcast, Rudy Stankowitz breaks down what actually moved the needle in the pool industry this week: quiet signals, structural shifts, and the 2026 Skimmer State of the Pool Service Report—misread by many, misunderstood by most, and weaponized incorrectly on social media.This is not a recap episode. This is not a highlight reel. And it sure as hell isn't a kumbaya moment.Rudy dissects what the report claims, what it measures, and—more importantly—what it doesn't. From survey bias and geographic concentration to overhead pressure, chemical risk transfer, pricing restraint, labor constraints, AI realities, and the slow death of handshake-based operations, this episode pulls the curtain back on what “professionalization” really means.Spoiler: it's not growth—it's survival with a spreadsheet.In This Episode, You'll Hear:• Why the 2026 “State of the Pool Industry” is not actually the state of the entire industry • How survey bias, telemetry bias, and geography skew conclusions • Why optimism in the report is coming from restraint, not expansion • The real meaning behind rising overhead percentages and sticky fixed costs • What declining “maintenance expense” actually signals (hint: accounting, not cheaper chemicals) • Monthly billing: why recurring revenue magnifies bad unit economics • The quiet but powerful shift in chemical risk allocation • Why deposits are becoming standard—and what that says about market power • Labor as the true binding constraint (and why AI isn't fixing it) • How national brands aren't stealing customers—they're stealing employees • Why efficiency-first strategies signal margin indication, not abundance • What the report avoids measuring—and why those omissions matter • How disciplined operators will look calm while undisciplined ones experience chaos • The difference between what looks good on paper and what blows up Tuesday at 7:30 AMKey Takeaway:This report isn't comfort food. It's a diagnostic. AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsOnline Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, hosts Steve and Wayne discuss the ongoing trade show season in the pool industry, the impact of weather on attendance, and the importance of insurance and liability considerations for pool service professionals. They share personal anecdotes and insights about navigating trade shows, the significance of networking, and the challenges of managing liability in pool services, especially concerning diving boards and hillside pools.TakeawaysTrade shows are crucial for networking and education in the pool industry.Weather can significantly impact attendance at trade shows, but it's not the only factor.Insurance coverage is essential for pool service professionals to protect against liability.Diving boards and slides pose significant risks and require careful management.It's important to have clients sign hold harmless agreements for risky features.Trade shows can be expensive, but they offer valuable opportunities for learning and connection.Understanding the nuances of insurance can save professionals from costly claims.Networking at trade shows can lead to long-term industry relationships.The timing of trade shows is often influenced by economic factors and industry schedules.Attending trade shows requires planning to maximize benefits and minimize costs.Sound bites"Trade show season is well underway.""It's all about the money.""Insurance claims can be costly."Chapters00:00 Trade Show Season Insights17:06 Navigating Pool Inspections and Liability24:43 Navigating Legal Risks in Pool Service25:43 Understanding Liability with Diving Boards and Slides28:16 Risk Management Strategies for Pool Service Providers29:28 The Importance of Communication with Clients29:54 Trade Shows: Opportunities and Challenges33:55 The Evolution of Trade Show Costs36:52 Feedback and Interaction at Trade Shows38:23 Maximizing Value from Trade Show Attendance41:59 Common Pool Maintenance Challenges47:58 Conclusion and Listener Engagement LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCalifornia Pool AssociationPool Industry Trade OrganizationCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, Natalie Hood and Manny Sanchez delve into the world of Insulated Concrete Form (ICF) pools, addressing common misconceptions, cost comparisons, and the advantages of ICF over traditional pool construction methods. They explore the strength, energy efficiency, and design flexibility of ICF pools, while also discussing the building process and maintenance requirements. The conversation highlights the growing popularity of ICF pools as a modern solution for pool construction, emphasizing their benefits in various climates and conditions.TakeawaysICF pools are misunderstood but offer significant advantages.Cost factors for ICF pools are often misrepresented.ICF provides superior insulation and structural integrity.Design flexibility is a key benefit of ICF pools.ICF pools can be built faster and with less waste.Energy efficiency is a major advantage of ICF pools.ICF pools require less maintenance than traditional pools.Modern finishes can be effectively applied to ICF pools.ICF pools are suitable for various climates and conditions.The future of pool construction is leaning towards ICF technology.Sound bites"ICF pools deliver strength, efficiency, speed.""ICF is the gold standard for basements.""ICF pools provide superior thermal insulation."Chapters00:00 Introduction to ICF Pools02:52 Understanding ICF: Myths and Realities05:33 Cost Comparisons: ICF vs Traditional Pools08:05 ICF Pools: Strength and Durability11:04 Design Flexibility and Applications of ICF Pools13:49 Energy Efficiency and Maintenance of ICF Pools16:21 Building Process: ICF vs Shotcrete19:02 Environmental Impact and Waste Reduction22:12 Modern Finishes for ICF Pools24:32 Conclusion and Future of ICF Pools The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIntroduction: In the latest episode of the Talking Pools podcast, hosts Lee and Shane delve into the complexities of pool maintenance, sharing their personal experiences and troubleshooting tips. This blog post aims to summarize their conversation, providing valuable insights into common challenges faced by pool professionals and enthusiasts alike.Understanding Public Holidays and Their Impact on WorkLee and Shane kick off the episode by discussing the significance of public holidays in Australia and New Zealand, specifically Australia Day and Auckland Anniversary Day. While these holidays are opportunities for celebration, they also impact scheduling and workload for pool maintenance professionals. Shane humorously notes the importance of planning around these days, particularly when encountering unexpected challenges in the field.The Reality of Pump IssuesOne of the main topics of discussion revolves around pump priming issues that Shane experienced during a recent pool maintenance job. He describes a scenario where a vacuum connection caused the pump to deprive, leading to a frustrating situation where he couldn't effectively vacuum the pool. Shane emphasizes the importance of understanding the plumbing setup, as certain configurations can lead to complications. He shares a key takeaway: troubleshooting is an essential skill for anyone in the pool maintenance industry.Troubleshooting TechniquesShane recounts his experience with a challenging pool that had persistent algae problems. Despite previous treatments, the chlorine residual remained at zero. This led to a process of elimination where Shane and his team had to consider various factors, including the pool's filtration system and potential dead zones. Lee suggests using chlorine dioxide tablets as an additional measure, highlighting the importance of adapting strategies based on the specific needs of each pool.Chlorine vs. Saltwater SystemsThe conversation shifts to the ongoing debate between chlorine and saltwater systems. Lee points out that both systems have their pros and cons, and the choice often depends on individual preferences and circumstances. They discuss the corrosive nature of salt and how it can impact equipment over time, drawing on their extensive experience with saltwater chlorinators in Australia and New Zealand.Conclusion: Key TakeawaysThe episode concludes with a reminder of the complexities involved in pool maintenance. Lee and Shane emphasize the need for adaptability, problem-solving skills, and a thorough understanding of pool systems. By sharing their experiences and insights, they provide invaluable guidance for those in the industry or anyone looking to maintain their own pool. Remember, whether it's navigating public holidays, troubleshooting pump issues, or choosing between chlorine and saltwater systems, the key is to stay informed and proactive.Tags: Pool Maintenance, Troubleshooting, Chlorine, Saltwater Systems, Pool Care, Talking Pools Podcast, Pool Professionals, Australia, New Zealand, Pool Cleaning BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, host Kelly welcomes Matt Reither, the chairman of the PHTA Service Council, to discuss the vital role of the council in educating pool service professionals. They delve into common pool problems, emphasizing that many issues stem from design flaws rather than chemistry or service errors. Matt highlights the importance of understanding how components such as pumps, filters, and sanitizers interact to effectively diagnose and resolve these issues. As the discussion progresses, they explore the evolving landscape of pool technology, including variable speed pumps and the need for updated training materials. Matt shares insights on route management strategies to enhance operational efficiency and employee morale, emphasizing the importance of structured routes to reduce burnout among service technicians. The episode concludes with a call to action for industry professionals to engage with educational resources and stay informed about best practices, ultimately aiming to improve the perception and professionalism of the pool service industry.takeawaysMost pool problems are design issues, not chemistry.Education boosts efficiency and reduces job time.Proper pump sizing is crucial for system performance.Route management can reduce employee burnout.Continuous education is key to professionalizing the industry.Sound Bites"No myths, no guesswork, just knowledge.""A focused approach to swimming pool route management.""It's pump sizing and hydraulics that decides whether water behaves or rebels." Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, Rudy Stankowitz discusses various topics related to the pool service industry with guest Jeff Hampe. They explore listener questions and delve into water chemistry, particularly in tile pools. The conversation highlights social media, networking, and swimming pool tile. They also address challenges in water chemistry and the implications of these findings for pool service professionals.takeawaysEfflorescence is a moisture-migration phenomenon in cementitious materials.Water chemistry in tile pools requires specific attention to prevent issues.Networking through social media can significantly impact career growth in the pool industry.Understanding water chemistry is crucial for maintaining tile pools effectively.Using borates in pools can help prevent algae and improve water quality.Sound Bites"They have one man-made swimming pool." Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, the hosts discuss the importance of professionalism in the pool service industry, emphasizing the need for effective communication, the value of experience, and the significance of proper training for new employees. They also touch on the challenges of managing online interactions and the impact of criticism, advocating for kindness and understanding in all professional dealings. Additionally, the conversation explores the implications of insurance and retirement planning for pool service professionals, highlighting the need for thorough preparation and awareness of industry standards.takeawaysThe podcast emphasizes a 'No Douches' policy to foster a positive environment.Experience in the pool industry is invaluable and shapes service practices.Insurance considerations are crucial for those nearing retirement in the pool service industry.Effective communication is essential for maintaining client relationships.Training new employees is vital for ensuring quality service and knowledge retention.Handling criticism with kindness can improve professional interactions.The internet has changed how professionals interact and manage feedback.Staying informed about industry trends is important for future success.Documentation and communication can protect service providers from liability.Professionalism and kindness should be at the forefront of all business dealings. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereWelcome back for the second half of this episode, where Natalie Hood (The Grit Game) sits down with Maddie Vandiver from The Pool Butler and turns “aquatic leadership” from a vague buzzword into something you can actually use. Maddie's story starts where a lot of strong aquatics careers start: in the water. Lifeguarding, wave pool duty, swim lessons, coaching, and the realization that when she tried to leave aquatics behind, it didn't take long before she came right back—because this industry isn't just a job, it's a place people belong. From there, Maddie's path moves fast: maintenance tech, running commercial routes, stepping into repairs, then taking on maintenance supervisor responsibilities, and ultimately stepping into a formal company trainer role. What makes her stand out is not the title, but the mission behind it: she's obsessed with standards, safety, and building a team that doesn't fall apart at the weakest link.This segment hits several leadership myths head-on, starting with the idea that one training program fits all regions. Maddie breaks down why that fails in the real world: people learn differently, staff goals vary wildly, and even within one state the climate, equipment norms, and fuel infrastructure can change how pools are operated and serviced. Her approach is individualized training paths for everyone, including office staff, based not only on what the employee needs right now, but where they want to go next. She also explains the risk of “one-size-fits-all” training creating “robots”—teams who can repeat steps, but freeze when anything unusual happens. Her north star is simple and brutal: teach the why, because without it you get compliance, not competence.From there, the conversation shifts to what a trainer's role should actually be. Maddie makes a strong case that training isn't just teaching skills—it's developing people. Being effective means being personable, building trust, and being available when problems hit. She and Natalie talk about how the best leaders don't have to be overly personal, but they do need to be human, because a few minutes of real connection can reset a tech who just had a rough customer interaction or a stressful site situation. They also touch on how mentoring doesn't stop when someone changes jobs—the industry is small, relationships last, and strong pros keep strong resources.Another myth gets put on trial: managers don't need aquatics experience. Maddie gives a balanced take—business acumen matters, but aquatics knowledge is essential because the stakes are different here. This is not an industry where you can “learn it later” without consequences. When you mix water, electricity, and chemicals, safety becomes non-negotiable, and decision-makers must understand the significance of operational risks before they become incidents. She explains that the right balance looks like a manager who knows enough aquatics fundamentals to recognize urgency and risk, and enough business fundamentals to make operational decisions that don't light money on fire—like routing inefficienci The Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode of the Talking Pools podcast, the hosts discuss the critical importance of brand reputation for businesses, particularly in the pool industry. They explore how employee behavior, especially while driving branded vehicles, can significantly impact a company's image. The conversation delves into the necessity of establishing clear vehicle policies, ensuring staff accountability, and the potential legal ramifications of negligent actions. Real-life examples illustrate the consequences of poor social media conduct and the importance of maintaining a positive company culture. The hosts emphasize the need for regular reviews of policies and staff training to protect the brand and align company values.takeawaysBrand reputation can be damaged quickly by employee actions.Online trolls can exacerbate negative situations for businesses.Having clear vehicle policies is essential for business safety.Employee accountability is crucial in maintaining brand integrity.Social media conduct can reflect poorly on the entire company.Regularly reviewing policies helps protect the brand.Staff training on company values is important for culture.Monitoring employee driving behavior can prevent incidents.Legal considerations must be taken into account for negligent actions.Creating a positive company culture fosters pride and ownership among staff.Sound Bites"You can't slip under the radar.""You should review it regularly.""Protect your brand."Chapters00:00Introduction to Brand Reputation and Risks03:04The Impact of Employee Behavior on Business Reputation05:25Establishing Vehicle Policies for Business Safety10:41The Importance of Monitoring Employee Driving13:47Legal Considerations for Employee Driving Policies17:11Real-Life Examples of Brand Damage19:43Setting Standards for Employee Conduct22:27The Role of HR in Protecting Business Interests24:56Building a Positive Company Culture27:17Conclusion and Call to Action BufferZoneBufferZone has been created by a frustrated pool maintenance companyThe Pool Shop Coachan online store offering industry-specific business mentoring, coaching, and training programs Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Pool Pros text questions hereIn this in-depth episode of the Talking Pools Podcast, host Rudy Stankowitz delivers a deep technical discussion on one of the most misunderstood subjects in modern pool care: algae misidentification and the biocidal mechanisms of metals. Drawing on eight years of dedicated cyanobacteria research, Rudy breaks down the fundamental differences between cyanobacteria (commonly mislabeled as black algae), diatoms (often called mustard algae), and true green algae, explaining why treating them as the same organism leads to repeated failures, surface damage, and wasted chemicals.This episode goes far beyond color-based diagnosis. Rudy explains how copper, silver, and zinc function as biocidal system disruptors, not simple “algae killers.” The discussion explores how these metals interfere with cellular respiration, photosynthetic electron transport, enzymatic activity, and adhesion mechanisms—clarifying why metals can suppress, control, or prevent regrowth when applied correctly, and why misuse leads to staining, false blame, and poor outcomes. If you service pools, teach water chemistry, or manage aquatic facilities, this episode reframes metals from superstition to science.Rudy also previews his upcoming sessions at the Western Pool & Spa Show, emphasizing that education and networking are no longer optional in a high-risk, chemistry-driven industry. His sessions will focus on mentorship as infrastructure, burnout prevention, and why professional development is the only sustainable response to peak-season pressure, staffing shortages, and increasing regulatory scrutiny. The episode speaks directly to pool professionals balancing sanitation standards, water quality, and real-world constraints under extreme workloads.The episode further includes a 2026 update on the BioLab chemical fire in Conyers, Georgia, originally occurring on September 29, 2024—an incident with continuing environmental, legal, and regulatory implications. As reported by Georgia Public Broadcasting, post-fire testing detected chromium in debris and ash, yet the state-approved cleanup did not require analysis to determine whether that chromium was hexavalent chromium, a known carcinogen—a decision some scientists consider controversial. According to Fox 5 Atlanta, residents say they AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%the 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. Jack's MagicIf you know Jack's you'd have no stains!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com