Talking Pools Podcast

Text us a pool question!In this conversation, Sarah discusses the common causes of algae growth in swimming pools and provides practical advice on how to prevent it. She emphasizes the importance of proper pump operation, filter maintenance, and managing chemical levels such as phosphates and CYA. Sarah also addresses common pool issues and offers solutions to ensure a clean and healthy swimming environment.takeawaysRunning your pump for 12 hours a day can help reduce algae growth.Stagnant water promotes algae growth; keep water moving.Leaving service mode on pool equipment can lead to problems.Regular filter cleaning is essential for pool health.Phosphates act as food for algae; test and manage levels.High CYA levels can reduce the effectiveness of chlorine.Draining part of the pool can help manage high CYA.Dogs can introduce dirt and contaminants into the pool.Keep the pool area free of debris to maintain flow.Proper water levels are essential for the effective operation of pumps.Sound Bites"Let's not let it be stagnant.""You need new carts.""Keep the dogs out of there."Chapters00:00Understanding Algae Growth in Pools05:20Importance of Pump Operation and Maintenance08:02Filter Maintenance and Its Impact on Pool Health11:19Managing Phosphates and CYA Levels14:11Dealing with Pool Contaminants and Best Practices Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Andrea and Paulette talk about the pools they don't want as customers Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, the hosts celebrate a personal milestone for one of their own while welcoming Rainbow Morris, a professional in the pool industry. Rainbow shares her journey into the industry, emphasizing the diverse opportunities available, especially for women. The conversation delves into the importance of pool safety, compliance regulations, and emerging trends in pool design. The hosts also discuss the significance of inspections and the moral responsibilities of pool professionals. The episode concludes with a recognition of women's contributions to the industry and the importance of compliance in ensuring safety. Contact Rainbow Morris at pooldecorum@gmail.comtakeawaysRainbow Morris shares her unexpected journey into the pool industry.The pool industry offers diverse career opportunities, especially for women.Many people fall into the pool industry rather than choosing it intentionally.Pool safety and compliance are critical aspects of the industry.The importance of regular inspections to ensure pool safety is emphasized.Emerging trends include infinity edge pools and innovative designs.Women are increasingly recognized for their contributions in a traditionally male-dominated industry.Moral and legal responsibilities exist for pool professionals regarding safety.The conversation highlights the need for better compliance standards across regions.Celebrating milestones and achievements fosters community within the industry.Sound Bites"Congratulations Lee.""I kind of stumbled across the pool industry.""We have a moral and legal responsibility."Chapters00:00Celebrating New Beginnings04:48Diving into the Pool Industry07:29Understanding Pool Barrier Inspections09:54Compliance and Safety Regulations12:41Emerging Trends in Pool Design15:22Recognizing Women in the Pool Industry18:04The Importance of Pool Safety20:39Final Thoughts and Future Directions BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Rudy delves into the challenges faced by pool professionals, with a particular focus on the often misunderstood cyanobacteria, commonly referred to as black algae. He discusses the importance of accurate identification and treatment strategies, emphasizing the need for education and proper water testing. Rudy also explores innovative solutions, such as aluminum sulfate and the potential of living concrete infused with cyanobacteria, for structural repairs. The episode concludes with a roundup of industry news and an exploration of the future of pool maintenance and construction.takeawaysCyanobacteria is often misidentified as algae, leading to ineffective treatments.Effective treatment requires understanding the biology of cyanobacteria.Aluminum sulfate can help reduce cyanuric acid and assist in removing cyanobacteria.Education and proper water testing are essential for maintaining a pool.Environmental factors, such as light and nutrients, significantly affect the growth of cyanobacteria.Innovative technologies, such as living concrete, could revolutionize pool repairs.The pool industry needs to adapt to new scientific findings about cyanobacteria.Regular testing of water quality is essential for effective pool management.Cyanobacteria can thrive in high-nutrient environments, making prevention a key strategy.The future of pool maintenance may involve biogenic solutions for structural issues.Sound Bites"Education is your best weapon.""You're a prokaryotic hitman.""The future is coming and it's squishy."Chapters00:00Introduction to Pool Pros and Their Challenges08:39Effective Strategies for Combatting Cyanobacteria15:15The Importance of Water Testing and Education20:18Trade Mag Roundup: Industry Insights37:50Conclusion: Embracing Innovation in Pool Maintenance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne delve into the critical topic of water balance in pools, focusing on the Langelier Saturation Index (LSI) and its importance in maintaining pool health. They discuss the key parameters that affect water balance, the significance of regular testing, and the challenges faced by pool professionals in calculating and maintaining proper water chemistry. The conversation also touches on the differences between commercial and residential pool maintenance, the role of cyanuric acid, and the impact of temperature on water balance. Listeners are encouraged to engage with the hosts and share their experiences and questions regarding pool care.takeawaysWater balance is essential for pool maintenance.The Langelier Saturation Index helps determine water quality.Key parameters include pH, alkalinity, calcium hardness, and temperature.Regular testing is crucial for maintaining water balance.Cyanuric acid acts as a stabilizer for chlorine.Temperature changes can affect water chemistry significantly.Commercial pools require more frequent testing than residential pools.Understanding TDS is important for pool health.Cloudy water can indicate potential scaling issues.Proper water balance prevents corrosion and scaling in pools.Sound Bites"You have to know your water well.""Water balance is critical to follow.""Cyanuric acid helps chlorine last longer." Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Sarah discusses the importance of managing phosphates in swimming pools, explaining how they contribute to algae growth and how to effectively treat and prevent phosphate issues. She emphasizes the role of landscaping and maintenance practices in keeping pools clean and algae-free, providing practical tips for pool owners.takeawaysPhosphates in pools lead to algae growth.The ideal phosphate level in pools is zero.Phosphates can be beneficial for hair growth.Trees and fertilizers contribute to phosphate levels in pools.Regular testing for phosphates is essential.Phosphate removers can effectively reduce levels in pools.Overdosing on phosphate remover can damage filters.A clean filter is crucial for pool maintenance.Landscaping choices impact pool health significantly.Avoid planting certain trees near pools to reduce algae risk.Sound Bites"Phosphates in the pool, you're going to have algae.""Phosphates can be good for hair growth.""Cut the grass away from the pool."Chapters00:00Understanding Phosphates in Pools03:48Sources of Phosphates and Their Impact06:29Treating Phosphates Effectively07:55Preventing Phosphates in Your Pool13:24Landscaping Considerations for Pool Owners Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Andrea and Paulette deliver the Swimming pool-related news from top headlines across the globe.  Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Peter, Shane, and Lee discuss various aspects of pool maintenance, including seasonal challenges, the impact of clothing on chlorine levels, and the importance of safety in pool maintenance. They delve into the chemistry of pool water, exploring how temperature and chemical interactions affect chlorine demand. Unique pool issues and solutions are shared, along with insights on the effects of pets on pool chemistry. The conversation emphasizes the need for accurate testing and understanding of pool dynamics.takeawaysChlorine demand can be affected by seasonal changes.Cotton clothing can consume chlorine in pools.Safety in pool maintenance is crucial for technicians.Temperature plays a significant role in pool chemistry.Understanding chemical interactions is key to effective pool maintenance.Unique pool issues require tailored solutions.Accurate testing is essential for diagnosing pool problems.Pets can impact pool chemistry in unexpected ways.Clear water does not always mean safe water.Knowing your limitations is important in pool maintenance.titlesDiving Deep into Pool MaintenanceThe Chemistry of Clean PoolsSound Bites"You need to know your limitations.""Chlorine gets busy eating cotton.""Cotton clothing can destroy chlorine."Chapters00:00Introduction and Personal Updates02:18Seasonal Challenges in Pool Maintenance05:08Understanding Chlorine Demand13:24The Impact of Cotton on Chlorine Levels19:39Temperature Effects on Pool Chemistry23:54Understanding Chlorine Generation in Pools25:04Chlorine Demand and Pool Maintenance Challenges29:05The Mystery of Disappearing Cyanuric Acid37:13Identifying Pool Chemical Issues and Customer Interactions Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the importance of operational leverage in the pool business, emphasizing the need for systems and processes that allow for efficiency and profitability. He explores various strategies for streamlining operations, optimizing routes, and managing client relationships. The conversation also delves into innovative solutions for pool maintenance, particularly focusing on nitrate removal, challenging traditional industry norms, and advocating for smarter, more sustainable practices.takeawaysOperational leverage means doing more without working more.Building systems is essential for business freedom and profit.Standard operating procedures (SOPs) are crucial for efficiency.Route optimization can save time and money.Client segmentation helps identify profitable customers.A CRM system is vital for managing customer relationships.Measuring team performance can enhance productivity.Inventory control prevents waste and improves margins.Training should focus on critical thinking, not just tasks.Innovative solutions like ion exchange can revolutionize pool maintenance.Sound Bites"Work less, earn more.""Leaky ops equals leaky profits.""You need systems that scale.""Not all pools are profitable.""Nitrate removal can be done."Chapters00:00Unlocking Operational Leverage03:00Streamlining Operations for Profit12:01Building a Scalable Business18:02Innovative Solutions for Pool Maintenance24:58Challenging Industry Norms AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss their recent travels and experiences with pool maintenance, particularly focusing on the differences in pool care across regions. They delve into the importance of well point systems for commercial pools, especially in areas prone to erosion, and provide insights for newcomers to the pool industry, emphasizing the need for knowledge and networking. This conversation delves into the intricacies of pool maintenance, highlighting the essential role of representatives in the industry, the challenges faced across different regions, and the importance of education and training. The speakers share personal experiences and technical insights, particularly focusing on troubleshooting issues related to total dissolved solids (TDS) and the impact of water temperature on pool chemistry. The discussion emphasizes the need for continuous learning and adaptation in the ever-evolving field of pool service.takeawaysThe hosts reflect on their travels and the state of pools they encountered.Saltwater pools are prevalent in certain regions due to shipping restrictions.Well point systems are crucial for managing groundwater in pool construction.Hydrostatic relief valves are important for preventing pool damage.Newcomers to the pool industry should seek knowledge from experienced professionals.Maintaining pool cleanliness is a priority in resorts.Understanding local regulations and practices is essential for pool maintenance.Networking with distributors can provide valuable industry insights.Proper documentation is necessary when draining pools to avoid damage.The pool industry varies significantly by region, affecting maintenance practices. The role of reps is crucial in understanding pool maintenance.Communication with reps can lead to better service outcomes.Different regions face unique challenges in pool maintenance.Education and training are vital for success in the industry.Understanding TDS is essential for effective pool management.Water temperature significantly affects pool chemistry.High TDS can lead to cloudy water issues.Regular testing of pool water is necessary for maintenance.Continuous learning is important in the pool service industry.Technical issues require collaboration and problem-solving.Sound Bites"I was very pleasantly surprised.""The pools were very well maintained.""Most of the pools were saltwater pools.""What is a well point system?""You popped your pool, you're screwed.""They're amazing.""Everybody's a name and a number.""I love our industry.""We will definitely address it."Chapters00:00Welcome Back and Trip Reflections02:55Exploring Pool Maintenance in Different Regions06:09Understanding Well Point Systems14:53Advice for New Pool Industry Professionals26:56Understanding the Role of Reps in Pool Maintenance30:39Challenges of Pool Maintenance Across Regions32:57The Importance of Education and Training in the Industry37:40Addressing Technical I Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Sarah shares her journey in the pool industry, detailing her experiences from starting as a helper to navigating the challenges of apartment complex pools and eventually returning to residential pools. She discusses various maintenance techniques, the importance of chemical management, and humorous anecdotes from his work. Sarah emphasizes the responsibilities of homeowners in maintaining their pools and offers practical tips for effective pool care.takeawaysSarah started in the pool industry as a helper.Working with Andrew taught her essential skills.Apartment complex pools are significantly different from residential pools.Safety is a major concern when working with pool equipment.Filter cleaning should be a dedicated task for efficiency.Using liquid chlorine helps manage calcium levels in pools.Sarah prefers to use calcium Hypochlorite tabs for specific pool conditions.Homeowners should regularly empty skimmer baskets to prevent issues.Dogs should not drink pool water due to chemical content.Sarah shares humorous and challenging experiences from her pool cleaning jobs.Sound Bites"I won't do it, not again.""Work smart, not hard.""Please maintain your water levels."Chapters00:00Introduction to the Pool Industry Journey02:32Experiences with Apartment Complex Pools05:12Transitioning Back to Residential Pools07:54Water Chemistry and Maintenance Tips10:25Challenges and Humor in Pool Cleaning12:27Homeowner Responsibilities and Pool Care16:28Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of Talking Pools, Paulette and Andrea discuss their recent alligator rescue from a pool, share insights on pool safety and regulations, and highlight the importance of chemical safety in pool maintenance. They also touch on the risks associated with pool rentals through platforms like Swimpley and emphasize the need for proper supervision of children around water. The conversation wraps up with a call for listener engagement and feedback.takeawaysThe hosts unbox a surprise gift from Purity Pool.They share a humorous story about rescuing an alligator from a pool.Alligator mating season increases sightings in residential areas.It's illegal to harm alligators, and proper safety measures are essential.Child supervision is crucial to prevent drowning incidents.There is a need for better regulations around pool safety.Chemical safety is vital for pool maintenance professionals.The hosts express concerns about the safety of rental pools.Swimpley offers some protection for hosts, but risks remain.Listeners are encouraged to engage and share their thoughts.Sound Bites"I did all. Um, okay.""It's mating season for alligators.""You have to watch your kid.""Stop calling it shock.""Never swim in a hotel pool."Chapters00:00Introduction and Unboxing Surprise03:00Alligator Rescue Adventures06:10Safety and Regulations Around Pools08:56Chemical Safety and Pool Maintenance11:53Drowning Prevention and Child Safety14:51Swimpley and Pool Rental Risks18:00Closing Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Peter, Shane, and Lee discuss various challenges faced in pool maintenance and construction, particularly in relation to weather conditions, tenant responsibilities, and design flaws. They explore the implications of insurance and liability issues, the risks associated with DIY pool installations, and the importance of proper tools and techniques for maintenance. The conversation emphasizes the need for clear communication between landlords, tenants, and service technicians to ensure pools are maintained properly and to avoid costly repairs.takeawaysWeather can significantly impact pool maintenance schedules.Keeping a list of tasks for slow days can improve productivity.Design flaws in older pools can lead to repeated issues.Insurance coverage for pool damage can be complicated.Tenant neglect can lead to major disputes over pool maintenance.Proper drainage is crucial to prevent pool popping.DIY pool installations often lead to costly mistakes.Material strength is vital in pool design to withstand pressure.Using the right tools can enhance maintenance efficiency.Building good relationships with property managers is essential.Sound Bites"It's connecting to the sun.""How do I keep the guys busy half a day?""This is a design flaw.""You have to be careful on that.""It's a container of water.""It's a whole nother realm.""You see them in the bathtub.""You can actually do that."Chapters00:00Weather and Work Challenges03:02Pool Maintenance and Repairs06:06Insurance and Liability Issues09:02Tenant Responsibilities and Neglect11:54Design Flaws in Pool Construction14:59Groundwater and Pool Stability18:04DIY Pool Installations and Risks20:49Material Strength and Pool Design23:51Tools and Techniques for Pool Maintenance27:05Final Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of Talking Pools, Rudy Stankowitz discusses the importance of building a solid business model in the pool service industry, emphasizing smart scaling and effective systems. He introduces a new voice to the podcast, shares insights from industry news, and delves into the chemistry of pool maintenance, particularly focusing on Total Dissolved Solids (TDS) and the four key parameters of water chemistry: pH, total alkalinity, calcium hardness, and TDS. The episode concludes with a reminder to adapt and balance pool chemistry for optimal customer satisfaction.takeawaysBuilding a business requires strategic scaling, not chaos.Mentorship is crucial in the pool industry.TDS is not a pollutant but a measure of dissolved solids.pH is critical for effective chlorine use.Total alkalinity stabilizes pH fluctuations.Calcium hardness affects pool health and algae growth.Documenting processes is essential for scaling.Understanding water chemistry is key to pool maintenance.Adapt your approach based on pool conditions.Customer satisfaction hinges on proper water balance.Sound Bites"Scaling does not mean chaos.""TDS is a symptom, not a cause.""pH is the diva of water chemistry."Chapters00:00Introduction and Industry Acknowledgment05:46Building Your Business Like a Boss15:09Understanding Pool Chemistry: TDS and Its Implications28:22The Four Horsemen of Pool Chemistry42:49Conclusion and Final Thoughts Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of Talking Pools, Wayne Ivusich shares his recent experiences traveling to Fiji and on a cruise through the Southern Pacific islands. He discusses the cultural aspects of Fiji, the quality and maintenance of pools and spas at resorts, and the practices observed on cruise ships. Rudy reflects on the importance of public health standards in pool maintenance, especially in the wake of COVID-19, and the impact on tourism in island nations. He concludes with thoughts on the significance of maintaining clean and safe water facilities for both locals and tourists.takeawaysFiji is a beautiful destination with impeccable facilities.Resorts prioritize cleanliness and safety in their pools.Cruise ships have specific maintenance practices for pools.Public health standards are crucial for pool safety.COVID-19 has significantly impacted island tourism.Cultural experiences enhance travel enjoyment.Water quality testing is essential for safe swimming.Tourism is vital for the economy of island nations.Maintaining pools requires diligence and pride in work.Traveling can lead to confusion with time zones and dates.Sound Bites"Fiji was probably one of the most delightful places.""The water was safe, I thought it was safe.""Cruise ships should never get in the water.""The cruise ended on May 21st, which is awesome.""They need to be maintained well enough.""They realized that that does cost money.""We test water for two very critical important reasons."Chapters00:00Introduction and Solo Podcast Overview00:51Traveling to Fiji: A Cultural Experience05:11Resort Pools and Spa Experiences in Fiji08:55Cruise Ship Pools and Maintenance Practices18:04Public Pools and Spa Standards Across Islands27:07Impact of COVID-19 on Island Resorts33:12Conclusion and Reflections on Pool Maintenance Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!Andrea & Paulette, with special guests Sarah and Andrew Bero, share a variety of humorous and serious stories related to pool maintenance, including encounters with dead animals, challenges faced in the industry, and the importance of safety. They discuss the bizarre situations that arise in their line of work, from unexpected injuries to management issues, and highlight the need for proper maintenance and care in pool services. The conversation also touches on heroic acts and strange discoveries, making for an entertaining and insightful discussion.takeawaysPool maintenance can lead to unexpected and humorous situations.Safety is a major concern in pool cleaning jobs.Management companies often neglect necessary repairs.Injuries can occur due to faulty equipment and lack of maintenance.Humorous encounters with customers and animals are common in the industry.Proper chemical balance is crucial for pool safety.Unexpected discoveries, like dead animals, can happen during cleaning.Heroic acts can occur in pool settings, showcasing bravery.Communication with management is essential for effective pool maintenance.The pool cleaning industry is filled with unique and entertaining stories.Sound Bites"The salt reading was 1300.""I need you down here.""I want to erase the chemicals."Chapters00:00Introduction and Guest Introduction00:53Pool Maintenance Challenges03:24Injury Stories in Pool Maintenance12:35Commercial Pool Management Issues15:58Unusual Pool Incidents19:40Cursed Pool Stories20:48Unexpected Encounters in Pool Maintenance24:15The Importance of Pool Maintenance26:54Electrical Safety in Pools30:27Heroic Acts at the Pool34:23Reflections on Pool Safety and Responsibility Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this conversation, Peter, Shane, and Lee discuss the significance of Standard Operating Procedures (SOPs) in the context of aquatic facilities and service businesses. They emphasize the need for consistency, compliance, and the empowerment of staff through well-documented procedures. The discussion also touches on the role of technology and AI in developing SOPs, the importance of detailed procedures, and the necessity of personalizing SOPs to reflect the business's culture and values. The conversation concludes with a call to action for businesses to utilize the winter months for productivity and planning.takeawaysSOPs are essential for consistency in operations.Creating SOPs can empower staff to work independently.AI can assist in drafting SOPs but should be verified.SOPs should reflect the business's culture and values.Regular updates to SOPs are necessary due to changing regulations.Detailed procedures are crucial for compliance and safety.Utilizing technology can streamline SOP management.Winter is a productive time for businesses to develop SOPs.SOPs can enhance the professionalism of a service business.Creating a template for SOPs can save time in the future.Sound Bites"SOPs can feel like SOBs sometimes.""AI can help create a skeleton for SOPs.""Don't trust AI for dosing rates.""SOPs need to reflect your business personality.""It's important to personalize your SOPs.""Make the most of the colder months to be productive."Chapters00:00Welcome and Introductions03:00The Importance of Standard Operating Procedures (SOPs)05:57Creating Effective SOPs for Aquatic Facilities09:09Utilizing Technology and AI in SOP Development11:59Detailed Procedures and Compliance14:48Final Thoughts on SOPs and Productivity Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz addresses the pressing issues within the pool industry, including illegal practices and the importance of understanding key business metrics. He emphasizes the need for customer retention, satisfaction, and effective technician training. The discussion also covers profitability, sustainability, employee retention, and competitive intelligence, urging pool service professionals to track essential metrics to drive business success.Key TakeawaysThe pool industry faces significant challenges with illegal practices.Understanding customer retention and churn is crucial for business health.Customer satisfaction metrics like NPS can guide service improvements.Training and certifications are essential for technician competency.Profitability should be measured per job type, not just overall revenue.Sustainability is becoming a key factor in customer decisions.Employee turnover impacts profitability and service quality.Competitive intelligence helps businesses understand their market position.Tracking metrics is essential for informed decision-making.Building a dashboard of key metrics can drive business success.Sound Bites"Training is retention.""Don't buy based on hype.""Track the stuff that matters."ChaptersFrustrated Pool ProTrade Mag RoundupPHTA Day on the HillNPC New Director of EducationonBalance: The Truth About Waterline DepositsKey Metrics the State of The Industry Reports Missed AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.the 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Rudy Stankowitz and Steve discuss various challenges and innovations in the pool industry, focusing on chemical management, service agreements, and the importance of mentorship. They explore the significance of accurate chemical dosing, the role of insurance in risk management, and the latest advancements in water testing technology. The conversation also touches on personal projects and the importance of treating employees well in a growing business.takeawaysYou have to learn to manage the expectations with clients.Accurate chemical measurement is crucial for pool maintenance.Service agreements should clearly outline responsibilities.Insurance is essential for protecting pool service providers.Innovations in water testing technology can improve service quality.Mentorship plays a vital role in the pool industry.Communication with clients is key to managing expectations.Employees should be treated well to retain talent.Understanding chemical dosing can save money in the long run.Personal projects can enhance professional growth.Sound Bites"You need to communicate with the client.""You have to learn to manage the expectations.""How much bicarb, Jed? I don't know.""You have to be measuring out your chemicals.""You have to treat your employees well.""Mentorship is key in the pool industry."Chapters00:00Introduction to Pool Industry Challenges02:56Chemical Management and Measurement05:58The Importance of Accurate Chemical Dosing08:54Service Agreements and Client Expectations11:58Insurance and Risk Management in Pool Services14:55Innovations in Water Testing Technology17:57Mentorship in the Pool Industry21:13Personal Projects and Future Endeavors24:12Conclusion and Future Discussions California Pool AssociationPool Industry Trade OrganizationLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text us a pool question!In this episode, Lee and guest host Peter Legaz discuss significant changes in the pool industry, including leadership transitions within Spasa and the impact of these changes on the industry. They explore the importance of community engagement, the challenges of staff management, and personal experiences that shape their business insights. The conversation emphasizes the need for adaptability and the value of personal connections in business. The conversation delves into the pressing staffing challenges faced by the swimming pool and spa industry, emphasizing the need for effective training and development initiatives. The speakers discuss the importance of investing in staff to enhance their skills and empower them, ultimately leading to a more competent workforce. They highlight the significance of clear expectations in training and the value of allowing employees to learn from their experiences. The discussion concludes with a call to action for ongoing training opportunities to foster growth within the industry.takeawaysPeter Legaz has been in the pool industry for 30 years.Family personas in business can enhance customer connection.Leadership changes can bring fresh perspectives to an industry.The importance of unity in industry associations.Recognition of pool service technicians as a trade is a significant achievement.Making tough staffing decisions is essential for business health.Hiring slowly and firing quickly can prevent prolonged issues.Personal experiences can lead to valuable business insights.Building personal relationships with clients is crucial.Adaptability is key in navigating industry changes. Staffing issues have worsened since COVID-19, impacting business operations.An academy for training new talent in the industry is needed.Investing in staff training leads to better employee retention.Empowering employees enhances their sense of value and contribution.Training programs should be industry-specific to ensure relevance.Clear expectations are essential for effective training outcomes.Allowing employees to learn from mistakes fosters growth.Training can significantly enhance employee skills and confidence.Investing in staff is crucial for long-term business success.Ongoing training opportunities are vital for industry development.Sound Bites"Customers love that family persona.""It's great to see a woman at the helm.""Unity brings strength in our industry.""We need to make the hard decisions.""Hire slow and fire fast.""When one door closes, another opens.""Let them learn from their mistakes."Chapters00:00Introduction and Guest Introduction04:01Industry Changes and Leadership Transitions08:13The Impact of Leadership on Industry Growth11:55Navigating Staff Changes and Business Dynamics16:02Perso BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy discusses a significant industrial safety incident at the Biolab Chemical Plant in Conyers, Georgia, highlighting the implications for community health and the pool industry. He also provides a weekly roundup of developments in the pool and spa industry, including legislative concerns and new safety standards. The episode further delves into the state of the pool industry through various reports, analyzing insights and trends that affect pool service professionals. Rudy emphasizes the importance of understanding the current landscape and collecting personal data to navigate the challenges in the industry effectively.takeawaysThe Biolab fire in Conyers, Georgia, raised serious safety concerns.Residents reported health issues linked to chemical exposure.Federal authorities cited Biolab for multiple safety violations.The pool industry is facing new legislative challenges in Florida.Aqua Magazine provides real insights into the pool service experience.Burnout and hiring challenges are prevalent in the industry.Collecting personal data is crucial for understanding business health.Industry reports vary in their insights and relevance to different businesses.Community advocacy is essential for industrial accountability.Transparency and safety measures are increasingly demanded by residents.Sound Bites"Stay informed, stay safe!""What does this mean for the pool industry?""It's systematic and it's shared."Chapters00:00The Biolab Fire Incident03:01Impact on the Pool Industry06:37State of the Pool Industry Reports15:50Navigating Industry Insights Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, hosts Steve and Rudy discuss various aspects of pool maintenance, including the challenges of maintaining pools on cruise ships, the importance of water quality management, and effective strategies for preventing and treating algae. They also delve into the role of phosphates in pool chemistry, the necessity of regular inspections, and the complexities of health department regulations. The conversation wraps up with insights on pricing and value in pool services, emphasizing the need for transparency and expertise in the industry.takeawaysCruise ships often raise chlorine levels to manage pool safety.Regular water flushing is essential for pool maintenance.Brushing is crucial for preventing algae growth.Phosphates can contribute to algae problems but can be managed.Health department regulations vary significantly by state.Regular inspections can prevent costly pool issues.Communication with clients about pool conditions is vital.Pricing in pool services can vary widely based on expertise.Understanding water chemistry is key to effective pool management.Preventative measures are more effective than reactive treatments.Sound Bites"The solution to pollution is dilution.""Brushing is the most important part of this.""It's not a problem until it's a problem."Chapters00:00Introduction and Guest Appearance01:45Cruise Ship Pool Maintenance Challenges07:34Algae Management and Prevention Strategies12:46Understanding Phosphates and Water Quality19:51Testing and Diagnosing Pool Issues25:03Best Practices for Pool Maintenance30:10Innovative Solutions in Pool Care31:29Phosphate Management in Pool Care32:49Understanding Customer Expectations and Pricing34:14news-ting-6832.mp3 Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of Talking Pools, Andrea and Paulette discuss their weekly experiences in pool maintenance, including challenges with a new pool, algae issues, and the importance of proper chemical balancing. They also delve into the pricing strategies within the pool service industry, emphasizing the need for fair compensation for quality work. The conversation highlights customer expectations and the frustrations faced by pool service professionals, concluding with an invitation for listener engagement.takeawaysThe importance of accurate pool volume calculations.Algae problems can be exacerbated by high phosphate levels.Proper chemical balancing is crucial for pool maintenance.Service pricing should reflect the quality of work and time invested.Pool service professionals should avoid low-paying clients.Customer expectations can be unrealistic regarding service time.Communication with clients is key to managing expectations.Investing in quality testing equipment can justify higher service fees.Pool maintenance can be physically demanding and requires proper planning.Building good relationships with clients can enhance job satisfaction.Sound Bites"Quit doing pools for so cheap""I was lost. I was scared""Have a nice week"Chapters00:00Introduction and Weekly Updates02:45New Pool Challenges and Maintenance Issues05:57Algae Problems and Chemical Balancing09:12Pricing and Value in Pool Services12:01Customer Expectations and Service Quality15:53Conclusion and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss the journey of Algon, a company focused on recycling and sustainability in the pool industry. Founders John and Ted share their experiences in establishing a recycling program, the challenges they faced, and the positive impact on the environment and their business. They emphasize the importance of educating clients, building trust, and engaging the community in sustainability efforts. The conversation highlights the growing awareness and responsibility among businesses to adopt eco-friendly practices and the potential for future growth in recycling initiatives.takeawaysAlgon specializes in a range of alga sides and recycling initiatives.The company has successfully reduced landfill waste through recycling programs.Building trust with clients is essential for successful recycling efforts.Education and awareness are key to changing recycling habits.Sustainability can positively impact a business's bottom line.Young people are driving the demand for sustainable practices.Product stewardship will become a financial driver for businesses.Community engagement enhances the effectiveness of recycling programs.Algon aims to recycle over 200,000 discs in the upcoming season.The journey of sustainability is ongoing and requires continuous effort.Sound Bites"We only do a range of algacides.""That's a big reduction in landfill.""We have the same comment.""It's a horrendous cost if it does go wrong.""It's pretty simple really, just the basic common sense."Chapters00:00Introduction to Algon and Its Founders03:09The Journey of Recycling Initiatives06:13Challenges and Solutions in Recycling08:57Building Trust and Educating Clients11:59Sustainability and Business Impact15:03Future Goals and Community Engagement18:01Conclusion and Call to Action Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the importance of mentorship in the pool service industry through the story of Chlorine Carl and his mentee Benny. The conversation transitions into an analysis of the latest industry reports from Aqua Magazine and Skimmer, highlighting economic insights, labor challenges, and the impact of technology on the industry. The episode concludes with a comparative analysis of the two reports, emphasizing the need for pool service professionals to adapt and evolve in a changing landscape.takeawaysMentorship can lead to personal and professional growth.Sharing knowledge helps the entire industry improve.Industry reports can provide valuable insights but may lack depth.Economic challenges are affecting profitability in the pool service sector.Labor retention is a significant issue in the industry.Technology adoption is rising, but ROI measurement is lacking.Marketing strategies need to evolve to attract younger customers.The pool service industry is at a crossroads with many opportunities.Understanding your business model is crucial for success.The next five years will be critical for the future of pool service.Sound Bites"Teach me, Carl. I want to learn from the best.""You should talk to Benny. He's got that down cold.""Don't hoard your knowledge like a squirrel.""Revenue is vanity, profit is reality.""You need both reports.""This industry is evolving fast."Chapters00:00Introduction and Mentor Award Announcement02:48The Story of Chlorine Carl and Benny04:10The Importance of Mentorship in Pool Service12:06State of the Industry Reports Overview13:02Economic Insights and Challenges20:12Comparative Analysis of Industry Reports32:01Conclusion and Call to Action AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, the hosts discuss the significance of mentorship in the pool industry, the launch of the Mentor of the Year Award, and the importance of respect and empathy among professionals. They explore the challenges of navigating online communities, the value of building relationships, and the need for privacy in the digital age. The conversation emphasizes the role of mentorship in professional growth and encourages listeners to foster a supportive environment within the industry. In this conversation, the speakers delve into the intricacies of client relationships, the significance of mentorship, and the importance of empathy in professional settings. They share personal anecdotes and insights on how their backgrounds shape their interactions and business practices. The discussion emphasizes the need for clear communication and understanding in fostering successful business relationships, as well as the value of learning from others in the industry.takeawaysThe Mentor of the Year Award recognizes significant contributions in the pool industry.Respect and empathy are crucial for a healthy professional environment.Online communities can be both helpful and challenging to navigate.Building relationships is key to success in the pool industry.Privacy concerns are increasingly important in the digital age.There are no stupid questions; everyone starts somewhere.Mentorship plays a vital role in professional development.It's essential to be nice and understanding to others.Social media can amplify negativity; we should strive for positivity.The pool industry thrives on collaboration and support among peers. Navigating client relationships requires clear communication and setting expectations.Mentorship plays a crucial role in personal and professional growth.Empathy is essential in understanding clients' backgrounds and challenges.Not every client relationship is worth pursuing; selectivity is key.Time management is critical in maintaining pool cleanliness and client satisfaction.Personal experiences shape professional interactions and responses.It's important to recognize that everyone comes from different backgrounds.Good business practices lead to positive outcomes and relationships.Utilizing available resources and mentorship can enhance business operations.Continuous learning from others in the industry is vital for success.Sound Bites"It's scary how much information is out there.""There's no such thing as a stupid question.""It's the relationships that you b California Pool AssociationPool Industry Trade OrganizationCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this conversation, Andrea and her co-host Paulette discuss the challenges and inefficiencies in the pool service industry, particularly in Florida. They explore a post that suggests changing the tone around pool service to enhance respect and efficiency. The discussion covers various policies that could improve service, such as filter cleaning frequency and emergency cleanup fees. They also share personal experiences dealing with external factors like landscaping and weather that complicate their work. The conversation concludes with thoughts on how to improve the industry standards and customer relations.takeawaysWe need to bring ourselves up to the point of respect.Filter cleaning should not be a monthly requirement.Efficiency in service can lead to better customer satisfaction.External factors like landscaping can complicate pool maintenance.Clear communication with customers is essential for service success.Emergency cleanup policies can help manage customer expectations.Respect for pool service professionals is crucial in the industry.Implementing new policies can streamline operations.Understanding customer needs can improve service delivery.The pool service industry needs to evolve with modern practices.Sound Bites"We all know that storms can hit hard.""I think that was beautifully written.""It's just so frustrating.""Why are we at the bottom of the pole?"Chapters00:00Introduction and Context Setting01:52Changing the Tone of Pool Service05:59Implementing New Policies for Efficiency09:56Challenges Faced in Pool Maintenance15:03Dealing with External Factors20:08Concluding Thoughts and Future Improvements Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode, the hosts discuss their recent travels, training experiences, and the importance of safety in pool maintenance, particularly regarding electrical hazards. They share insights from training sessions, feedback from participants, and personal anecdotes about dealing with customer inquiries and electrical issues in swimming pools. The conversation emphasizes the need for proper training, communication, and safety precautions in the industry.takeawaysTraveling solo can be a refreshing experience.Training sessions can be intense but rewarding.Feedback is essential for improving training delivery.Customer expectations can sometimes be unrealistic.Electrical safety in pools is a critical concern.Always consult a licensed electrician for electrical issues.Understanding the equipment and its installation is vital.Collaboration with specialists enhances service quality.Safety precautions should be communicated to clients.Professionalism in the industry is paramount.Sound Bites"It was a very heavy day.""You need a pool guy.""If in doubt, ship it out."Chapters00:00Introduction and Travel Updates05:48Training Insights and Feedback13:50Electrical Safety in Swimming Pools20:10Identifying Electrical Issues25:56Safety Precautions and Conclusion Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?This conversation delves into the Skimmer State of the Pool Service 2025 report, analyzing its findings and implications for the pool industry. Not everyone will like everything I say, but I shoot straight and share my honest evaluation of the collected information. It highlights the industry's growth, service professionals' challenges, and the importance of understanding data context. The discussion also covers marketing strategies, the impact of private equity, hiring practices, and the role of technology in shaping the future of pool service businesses.takeawaysThe pool industry is experiencing significant growth, projected to reach $10.33 billion by 2029.Sample bias in industry reports can lead to misleading conclusions.Marketing is becoming a critical component for success in the pool industry.Private equity is reshaping the competitive landscape of pool service companies.Hiring and retaining skilled labor remains a major challenge for pool service businesses.Technology adoption is maturing, with companies using existing tools more effectively.Cultural shifts are necessary for improving employee engagement and retention.Understanding customer expectations is crucial for service providers.The industry is moving towards a focus on profit per pool rather than just increasing the number of pools serviced.The future of the pool industry will depend on adaptability and strategic growth.Sound Bites"Trust is who understand your pricing.""The silent battlefield is marketing.""It's a wake-up call."Chapters00:00Welcome to the Weekend23:51Understanding Market Dynamics37:04Marketing in the Pool Industry47:01The Role of Private Equity54:55The Future of Pool Service01:00:59New Chapter01:01:01Blueray commercial.mp4 Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss the misleading marketing of pool products, particularly focusing on monoprosulfate. They explore the advantages and limitations of this chemical, its proper usage, and the common misconceptions surrounding it. The conversation also touches on the importance of accurate water testing and the historical context of monoprosulfate in the pool industry. In this conversation, the speakers discuss various aspects of pool maintenance, focusing on indoor pools, water chemistry, and the use of ionizers. They emphasize the importance of understanding the limitations of different products, particularly ionizers, and the role of copper and silver in pool sanitation. The conversation also touches on client management, setting realistic expectations, and the significance of documentation in maintaining good relationships with clients.takeawaysMarketing often exaggerates the effectiveness of pool products.Monoprosulfate is a non-chlorine oxidizer, not a sanitizer.Proper dosage of monoprosulfate is crucial to avoid issues.It can be used in high-traffic pools with minimal downtime.Monoprosulfate can lead to false readings in water tests.Understanding the chemical composition of pool products is essential.Homeowners often lack knowledge about the chemicals they use.Monoprosulfate can lower alkalinity and increase TDS.It's important to follow manufacturer guidelines for usage.Misleading marketing can lead to misuse of pool chemicals. Indoor pools require careful management of air circulation and water chemistry.High occupancy in pools can lead to sanitation issues.Ionizers are not a standalone solution for pool sanitation.Copper and silver can be effective algaecides but must be used correctly.Marketing claims about pool products can be misleading.Non-chlorine sanitizers have limitations and require careful handling.Client expectations must be managed to avoid misunderstandings.Documentation and communication are crucial in pool service.Taking before-and-after pictures helps in client communication.Understanding the chemistry of pool products is essential for effective maintenance.Chapters00:00Introduction and Marketing Concerns03:02The Misleading Nature of Pool Products05:49Understanding Monopersulfate08:56Benefits and Limitations of Monopersulfate11:52Misconceptions About Monopersulfate15:10Practical Applications and Recommendations17:58Testing and Measurement Challenges21:01 California Pool AssociationPool Industry Trade OrganizationLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, hosts Andrea and Paulette discuss the challenges of preparing pools for the summer season in South Florida. They share their experiences with algae problems, customer expectations, and the importance of proper pool maintenance. The conversation also touches on customer interactions, misunderstandings regarding pool care, and the myths surrounding salt chlorinators. The hosts provide insights into their daily routines and the unique challenges they face in the pool cleaning industry.takeawaysIt's important to prepare pools for summer by changing filters and checking stabilizer levels.Algae problems can arise from customer actions, such as adding too much water.Communication with customers is key to managing expectations about pool maintenance.Bird droppings can be a significant issue for pool cleanliness.Understanding the mechanics of salt chlorinators is crucial for proper maintenance.Customer misunderstandings can lead to frustration for pool service providers.Maintaining a lower stabilizer level can help prevent algae growth.Properly managing evaporation and water levels is essential during the summer.The hosts share humorous anecdotes about their experiences in pool maintenance.It's important to stay informed about best practices in pool care.Sound Bites"Just don't add water.""I just want to go home.""It's going to turn green again."Chapters00:00Introduction and Weekly Updates01:32Preparing Pools for Summer08:05Challenges with Pool Maintenance13:53Customer Interactions and Misunderstandings19:45Salt Chlorinators and Pool Chemistry26:25Final Thoughts and Wrap-Up Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss various topics related to the pool service industry, including the current weather conditions, a spike in equipment sales, and the upcoming federal election in Australia. They delve into workplace injuries, sharing personal stories and emphasizing the importance of safety protocols and PPE. The conversation also touches on the physical demands of the job, employer responsibilities, and the need for risk assessments. The hosts encourage listener engagement by inviting them to share their experiences and insights.takeawaysA spike in equipment sales indicates a busy season ahead.Workplace injuries can often be avoided with proper safety protocols.No jumping fences or climbing fences is a crucial safety policy.Educating staff on safety measures is essential for a safe work environment.Physical demands of the job require attention to health and safety.Employers must provide necessary PPE gear to their staff.Risk assessments should be conducted regularly to ensure safety.Animal encounters can pose risks that need to be managed.Setting a good example for staff is vital in promoting safety.Engaging with listeners can help share valuable insights and experiences.Sound Bites"We've seen a big spike in equipment sales.""Let's talk injuries.""No jumping fences, no climbing fences.""You need to be able to deal with it.""You need to educate your staff.""Practice what you preach.""The job is quite taxing on the body."Chapters00:00Welcome and Weather Check03:03Equipment Sales and Political Climate06:04Workplace Injuries and Safety Protocols09:01Personal Injury Stories and Lessons Learned12:03Workplace Safety Regulations and Compliance15:06Animal Encounters and Risk Assessments18:05Physical Demands of the Job20:58Employer Responsibilities and Staff Safety24:10Conclusion and Call for Listener Engagement BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools Podcast, Rudy Stankowitz emphasizes the importance of mentorship in the pool industry, encouraging listeners to nominate their mentors for recognition at mentoraward.com He discusses innovations in pool safety and maintenance, highlighting the National Drowning Prevention Alliance's initiatives. The conversation shifts to industry trends and highlights from leading publications, before delving into the power of storytelling in business. Rudy concludes by urging listeners to reflect on their own stories and the impact they can have in their professional and personal lives.takeawaysMentorship is crucial in shaping the next generation of pool professionals.Nominations for the Mentor of the Year award are open until June 30th.The NDPA promotes water safety through various initiatives.Aqua Magazine's Aqua 100 list recognizes top pool retailers.Storytelling is a powerful tool for building trust in business.People connect with your 'why' more than your credentials.Sharing personal stories can enhance relationships and community engagement.Effective storytelling can help navigate conflict and inspire others.Understanding your own story can lead to personal growth.Storytelling skills are valuable beyond the pool industry.Sound Bites"Who mentored you?""Drowning is preventable.""Trust is everything.""What's your story?"Chapters00:00Celebrating Mentorship in the Pool Industry03:07Innovations in Pool Safety and Maintenance05:56Industry Highlights and Trends08:49The Power of Storytelling in Business21:03The Broader Impact of StorytellingMentorAward.com Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?Welcome to another episode of the Talking Pools Podcast! Today, host Steve Sherwood welcomes special guests Kristy Riester, Executive Director of the Council for the Model Aquatic Health Code (CMAHC), and Dewey Case, Technical Director, to discuss the significance of the Model Aquatic Health Code (MAC) and its impact on pool safety and regulations.Key Discussion Points:Introduction to the MAC – What it is and why it matters.Origins and Development – How the MAC came to be and the role of expert involvement.State Variations & Guidelines – Why uniform standards are essential across different regions.Scientific Insights & Key Health Concerns – Addressing Cryptosporidium, pool sanitation, and safety measures.The Role of UV and Ozone in Pool Safety – Innovations in water treatment.CDC's Role & the MAC's Evolution – How the MAC adapts and integrates new research.Recent Changes & Future Challenges – What updates have been made and where it's headed.Education & Advocacy for Code Adoption – Why awareness and engagement matter.Membership Benefits & Community Impact – How industry professionals can get involved.Future Adaptations & Innovations – The vision for improving pool safety and regulations.Join the conversation as we break down the importance of proper pool design, safety standards, and the evolving role of the MAC in keeping aquatic environments safe.Download THE LETTER regarding the CMAHC HERE California Pool AssociationPool Industry Trade OrganizationLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this special edition of the Talking Pools Podcast, we're interrupting our regular Tuesday broadcast to bring you an urgent conversation about critical legislative threats facing Florida's pool industry. Pool Magazine's Editor-in-Chief Joe Trusty sits down with Dallas Deason, Chief Government Relations Officer for the Florida Swimming Pool Association (FSPA), to break down the serious legislative challenges that nearly slipped through unnoticed — and what the industry did to stop them.Joe and Dallas dive deep into two explosive topics:SB 712/HB 683 Amendment: A last-minute proposal that would have dangerously expanded the ability of general and building contractors to build wet deck areas around swimming pools, bypassing the licensed pool contractors entirely.HB 991: A sweeping and alarming bill aimed at dismantling the Construction Industry Licensing Board (CILB) and eliminating mandatory continuing education requirements, not only for pool contractors but across 32 professional categories in Florida.Dallas explains why these bills would have been catastrophic for both consumers and industry professionals, outlines how FSPA rapidly mobilized to defeat the SB 712/HB 683 amendment, and gives an insider look at the ongoing battle to stop HB 991 before it can cause lasting damage.Key Topics Discussed:Why the proposed wet deck amendment was a threat to pool safety and professional standardsHow FSPA mobilized industry professionals to advocate at the state CapitolThe critical role of the CILB and why its elimination would lead to a rise in poor workmanship and deregulation chaosThe vital importance of continuing education for contractors and inspectorsWhat pool professionals and consumers can do right now to help fight HB 991What happens next if HB 991 passes — and why the consequences could ripple far beyond the pool industryGuest:Dallas Deason, Chief Government Relations Officer, Florida Swimming Pool Association (FSPA)Host:Joe Trusty, Editor-in-Chief, Pool MagazineAction Steps for Listeners:Visit the Florida House of Representatives websiteFind and contact your legislators — urge them to vote NO on HB 991Stay informed and engaged with FSPA's legislative updatesRemember to Like, Share, Subscribe, and Follow Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss various aspects of pool maintenance, particularly focusing on the challenges posed by seasonal changes, the importance of filter media, and the signs indicating when maintenance is needed. They also delve into the use of zeolite in filtration systems and share techniques for replacing filter media effectively. The conversation is light-hearted yet informative, with anecdotes and practical advice for pool service professionals. In this conversation, the speakers discuss best practices for filter replacement in pools, emphasizing the importance of replacing the entire filter rather than just the media. They explore the evolution of filter media, comparing traditional sand to modern glass media, and touch on the maintenance of DE filters. The discussion highlights the significance of proper filtration for water quality and concludes with an invitation for listeners to engage in future training opportunities.takeawaysConnectivity issues can affect outdoor activities.Seasonal changes bring unique challenges for pool maintenance.Worms and other creatures often end up in pools during wet weather.Filter media needs regular maintenance to ensure water clarity.Pressure gauges are essential for monitoring filter performance.Clarity of water can indicate filter media issues.Zeolite requires recharging and can hold onto phosphates.Proper agitation of filter media can improve performance.Old filters may still provide clear water despite needing replacement.Innovative tools can simplify media replacement tasks. Encouraging customers to replace the whole filter is best practice.The cost of parts often makes a full replacement comparable to repairs.Filters are becoming increasingly expensive, impacting customer decisions.Gravel is rarely used in modern filters, with sand and glass being preferred.Glass media offers better filtration and longevity compared to sand.DE filters are effective but require more maintenance than other types.Proper filtration is crucial for maintaining water quality in pools.The age and condition of filters can significantly affect performance.Using beach sand in pools is illegal and detrimental to filtration.Engaging with listeners during training sessions fosters community and learning.Sound Bites"You really don't want zeolite.""Sometimes it just needs to be agitated.""Filters are getting awfully expensive.""Gravel used to be the thing.""Beach sand is illegal to use in pools.""Glass is naturally negatively charged.""DE filters have superior water quality.""It's not just about the filtration."Chapters00:00Introduction and Connectivity Challenges03:04Seasonal Pool Maintenance Issues06:01Understanding Filter Media and Maintenance12:11Signs of Filter Media Issues18:02Zeolite and Its Challenges23:58Media Replacement Techniques25:08Filter Replacement Best Practices30:02The Evolution of Filter Media36:00Glass vs. Sand: The Media Debate39:07Understan Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy Stankowitz delves into the often misunderstood world of pool care, focusing on enzymes, phosphate removers, and clarifiers. He explains how enzymes work, their limitations, and the importance of proper dosing and water chemistry. The discussion then shifts to phosphate removers, clarifying their role in preventing algae growth and their effectiveness when used correctly. Finally, Rudy covers clarifiers, detailing how they enhance water clarity and improve filter efficiency. Throughout the conversation, he emphasizes the significance of understanding pool chemistry to optimize the use of these tools and save costs.takeawaysEnzymes break down organic contaminants in pools.Proper dosing of enzymes is crucial for effectiveness.Enzymes do not replace sanitizers; they support them.Phosphate removers help prevent algae growth by removing nutrients.Not all pools require phosphate removers; assess before use.Clarifiers help improve water clarity by clumping particles together.Overdosing clarifiers can lead to cloudiness instead of clarity.Specialty chemicals can help reduce chlorine demand and costs.Understanding water chemistry is key to effective pool maintenance.Using the right tools at the right time enhances pool care efficiency.Sound Bites"Enzymes are legit. They the truth?""Enzymes are not sanitizers.""Enzymes are tools, not miracles."Chapters00:00Understanding Enzymes in Pool Care15:00The Role of Phosphate Removers21:46Clarifiers: Enhancing Pool Clarity26:29Specialty Chemicals and Cost Efficiency Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?Welcome to the Talking Pools podcast with Steve and Wayne! In this episode, they dive into the intricacies of pool startups, offering a comprehensive guide to what works, what doesn't, and what makes for a successful startup procedure. Here's what you can expect:Recap of Last Episode: A brief revisit of the key topics covered last week, including pool openings and covers.Startup Procedures: Wayne and Steve highlight the importance of following proper procedures and share expert insights on starting up pools effectively.Competition in the Industry: A discussion on the competitive nature of the pool services sector and tips for setting yourself apart from competitors.Retail and Manufacturer Relationships: Exploring the role of retail in pool services, strategies for understanding list pricing and warranties, and the significance of building strong relationships with manufacturers.Identifying and Documenting Pool Issues: Practical advice for spotting potential problems early and ensuring proper documentation for effective solutions.Tune in for practical advice, industry knowledge, and a bit of banter! Whether you're a seasoned pro or new to the pool service world, Steve and Wayne have something for everyone. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode, the hosts discuss various challenges faced in pool maintenance, including dealing with duck poop, customer service issues, and the complexities of leak detection. They share humorous anecdotes about their experiences with clients and wildlife encounters, while also providing insights into effective pool care solutions.takeawaysDuck poop can be a significant problem for pool maintenance.Enzymes are preferred over chemical solutions for cleaning pools.Customer misunderstandings can complicate service calls.Leak detection is often met with client denial.Clients frequently interfere with pool maintenance equipment.Wildlife encounters can add unexpected challenges to pool care.Communication is key in managing client expectations.Proper maintenance can prevent algae problems in pools.Difficult clients can lead to frustration and burnout.Taking breaks and vacations is essential for service professionals.Sound Bites"Duck off, duck off.""I could drain it.""I wish they would cancel."Chapters00:00Introduction to Pool Problems02:58Duck Poop Dilemmas07:14New Chapter08:19The Egg Incident11:17Crow Challenges14:23Bitching About Customer Issues20:19Leak Detection Frustrations25:28Customer Service Nightmares29:16Wildlife Encounters34:21Conclusion and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss various aspects of running a pool service business, including personal updates, team structure, role hierarchy, employee training, and the importance of KPIs and accountability. They emphasize the need for flexibility within teams, the significance of employee engagement, and the necessity of having a clear onboarding process. The conversation wraps up with a focus on transparency and communication as key elements for business success.takeawaysThe immune system is largely controlled by the X chromosome.Creating a clear hierarchy in a business helps set expectations.Flexibility in roles can enhance employee satisfaction.Professional development is crucial for employee retention.KPIs are essential for measuring business success.Regular employee reviews foster engagement and accountability.Onboarding processes should be well-defined and transparent.Investing in employees' personal interests can boost morale.Communication is key to a successful team environment.Celebrating employee achievements enhances team spirit.titlesBuilding a Strong Team in Pool ServiceThe Importance of Role HierarchyFlexibility in Business OperationsInvesting in Employee DevelopmentSound Bites"I hate being sick.""This is our level of expectation.""It's really important to have a crossover.""Creating professionalism and creating experts.""It's all about transparency, communication.""You have to put in the hard work.""You only get one chance at a first impression.""We like it when we get those ideas."Chapters00:00Introduction and Personal Updates02:55Business Growth and Team Structure06:05Role Hierarchy and Responsibilities08:57Flexibility and Cross-Training in Teams12:03Professional Development and Training14:51KPIs and Accountability in Business18:10Employee Engagement and Satisfaction21:00Onboarding and Employee Handbook24:10Conclusion and Future Topics Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, host Rudy Stankowitz welcomes Rob Stewart, a pool industry expert and hot sauce entrepreneur. They discuss Rob's journey from pool openings and closings to creating his own brand of hot sauce, Rob's Revenge. The conversation covers the challenges of producing hot sauce, the importance of flavor and quality control, and the unique marketing strategies Rob employs. Listeners will gain insights into the entrepreneurial spirit and the passion behind crafting a product that stands out in the market.takeawaysRob Stewart transitioned from the pool industry to hot sauce production.Rob's Revenge hot sauce was born from an abundance of jalapeno peppers.The hot sauce recipe was inspired by a Trinidadian sauce but uniquely modified.Rob emphasizes the importance of flavor over heat in his sauces.He uses organic ingredients and avoids vinegar for a distinct taste.Rob's hot sauce production is done in a commercial kitchen to meet health standards.He gives away samples to build a customer base and gather reviews.Rob's marketing strategy focuses on local distribution due to shipping costs.The hot sauce industry presents both challenges and opportunities for entrepreneurs.Rob's passion for quality and flavor drives his hot sauce business.Sound Bites"I have a brand of hot sauce.""I just give them away.""I use zero vinegar."Chapters00:00Introduction to the Podcast and Guest02:59Rob's Journey in Pool Industry and Hot Sauce Creation05:53The Evolution of Rob's Revenge Hot Sauce17:00Flavor vs. Heat: The Unique Selling Point of Rob's Sauce19:58Sourcing Ingredients and Production Challenges22:54Marketing and Distribution of Hot Sauce25:57The Character of Rob's Revenge: A Fun Analogy28:59Rob's Commitment to Education and Quality in the Industry36:24The Science of Hot Sauce Production42:04Building a Brand Through Sampling51:24Challenges and Rewards in Hot Sauce Making58:29Connecting with Customers and Future Plans Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?Hosts: Steve Sherwood & Wayne IvusichOverview of seasonal pool maintenance, especially the critical "100 days of summer" for pool companies in the Northeast.Startup Procedures for Pool ServiceImportance of preparation from the previous season for a successful pool opening.Challenges faced with new clients and their equipment.Types of Pool Covers and Their ImpactComparison between solid and mesh covers: benefits and drawbacks.Introduction of super mesh covers for better efficiency and client satisfaction.Efficient Pool Opening StrategiesStep-by-step preparation for a smooth spring pool opening.Tips to avoid revisiting issues and prioritizing timely service.Client Management and SchedulingBalancing recurring clients with new ones.Transitioning responsibilities to employees while maintaining quality standards.Safety and TestingImportance of accurate water testing and keeping testing kits updated.Emphasis on safety compliance and standards.Automating Pool MaintenanceModern tools and technologies to streamline tasks and improve client retention.Pricing and CommunicationStrategies for fair pricing while ensuring business sustainability.The significance of clear communication and feedback loops with clients.ConclusionSummary of best practices for seasonal pool service.Encouragement for listeners to adapt and innovate in their businesses. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode, Andrea and Paulette discuss their experiences in pool service, sharing personal anecdotes about challenging days, communication issues with clients, and the intricacies of cleaning pools. They also touch on their upcoming barbecue plans and the joys of pet ownership, all while maintaining a light-hearted and humorous tone. In this conversation, the speakers discuss various techniques for pool cleaning, the impact of proposed tariffs on the pool industry, and misconceptions surrounding pool etiquette and chemistry. They share personal experiences and insights into the challenges faced by pool professionals, including the importance of proper cleaning methods and the potential economic implications of tariffs on pool supplies and equipment. Additionally, they address the common belief that urinating in pools is acceptable due to misunderstandings about pool chemistry.takeawaysIt's okay to have bad days; everyone experiences them.Communication with clients is crucial in service industries.Parking issues can complicate service calls significantly.Above ground pools present unique challenges for maintenance.Teamwork and support from management can alleviate stress.Cleaning techniques can vary based on personal preference.Personal stories can help lighten the mood during tough discussions.Pets can bring joy and distraction during stressful times.Planning social events can be a fun way to unwind.Consistency in cleaning methods can improve efficiency. Netting depends on what I'm doing.I like to start at the highest level first.Chlorine doesn't instantly neutralize every contaminant.People justify peeing in pools due to convenience.Chloramines irritate swimmer's eyes and skin.Proposed tariffs could disrupt the pool industry.Pool professionals are bracing for price increases.Communication with clients is essential during price hikes.Pee is not sterile once it touches air.Understanding pool chemistry is crucial for pool etiquette.Sound Bites"I had a terrible day.""I get a call from my boss.""I got so frustrated.""I will not be at the barbecue.""Best dog toy ever in the entire world.""I think I usually go to the left.""You can't because the tile's too big.""I always try to start at the stairs.""I hate them. Absolutely."Chapters00:00Introduction and Monday Blues02:58Pool Service Challenges05:59Above Ground Pool Adventures08:47Communication and Coordination Issues11:59Cleaning Techniques and Best Practices15:08Barbecue Plans and Personal Stories22:26Pool Cleaning Techniques and Strategies30:12Impact of Proposed Tariffs on the Pool Industry38:11Understanding Pool Etiquette and Chemistry Misconceptions Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Peter and Shane discuss the seasonal changes affecting pool maintenance, the challenges of servicing pools during the transition to winter, and the complexities of managing commercial versus residential pools. They delve into the risks associated with Airbnb pools, emphasizing the importance of understanding local regulations and safety requirements. The conversation also highlights the significance of swimming education and safety for children, especially in areas with natural water bodies. The episode concludes with a call for listener engagement and topic requests.takeawaysDaylight saving changes impact pool maintenance schedules.Clients often misunderstand the need for ongoing pool maintenance in winter.Commercial pools have stricter regulations than residential pools.Airbnb pools require specific certifications and health department registration.It's crucial to verify the status of rental properties before servicing.Miscommunication can lead to significant risks in pool servicing.Swimming education is essential for safety around water bodies.Local funding for school pools is often inadequate.There are enough good customers in the industry to avoid problematic ones.Listeners are encouraged to send in topic requests for future episodes.Sound Bites"It's a funny time of the year.""You know, we shut everything down.""I need to know if it's an Airbnb.""This isn't a situation you can negotiate.""It's shocking. It's terrible."Chapters00:00Introduction and Seasonal Changes03:01Pool Maintenance Challenges06:14Commercial vs Residential Pool Services12:00The Risks of Airbnb Pools17:59Swimming Safety and Education24:09Conclusion and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this engaging conversation, Natalie Hood shares her extensive experience in the pool and hot tub industry, discussing significant shifts in certifications, the impact of the pandemic on education, and her aspirations for the future. She emphasizes the importance of quality training and the challenges faced by the industry, including market dynamics and tariffs. Natalie reflects on her relationships within the industry and offers valuable advice for pool service companies, encouraging them to maintain high standards and adapt to changes.takeawaysNatalie Hood has a rich background in the pool and hot tub industry.The certification landscape has evolved significantly over the years.Quality training and certification are crucial for safety in aquatics.The pandemic forced a shift to virtual education in the industry.Building strong relationships is key to success in the aquatics field.Future opportunities in the aquatics industry are abundant.Tariffs and market dynamics pose challenges for the industry.Pool service companies should prioritize quality and avoid cutting corners.Natalie encourages open communication and collaboration within the industry.The importance of adapting to change and embracing new methods in education.Sound Bites"I swam four miles the other day.""You can become a certified out there.""Don't skip corners."Chapters00:00Introduction to the Podcast and Guest00:59Natalie Hood's Journey in the Pool Industry04:39Embracing Life and Family07:16New Chapter09:53Shifts in the Pool and Hot Tub Industry12:12Navigating Certification Challenges14:36Consulting and Supporting Instructors17:24Adapting Education in a Pandemic19:49Future Aspirations in Aquatics27:10The Decision to Move On28:13Influences and Legacy in the Industry29:25The Future of the Pool Industry30:42Impact of Tariffs on the Industry31:32The Evolution of Trade Associations32:09Social Media and Influencer Culture33:47Opportunities in the Pool Industry34:44Challenges Facing Trade Organizations37:10Advice for Pool Service Companies37:39Building Relationships in the Industry38:21Favorite Recipes and Personal Touches39:05Adult Education in the Pool Industry40:20pool magazine commercial - Copy.mp4 Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode, Steven Wayne and Wayne Ivusich dive into the timely topic of tariffs and their implications for the pool and spa industry. They discuss how government-imposed tariffs on certain countries are affecting product availability, costs, and the overall industry landscape. From treatment chemicals to replacement parts, the hosts explore the ripple effects on businesses and customers alike. They also touch on strategies for navigating these challenges, including whether businesses should absorb the costs or pass them on to customers.Key Topics Covered:Introduction to tariffs and their impact on the industryProduct availability and cost challengesExamples of affected items, including chemicals and replacement partsInsights on how manufacturers and businesses are respondingDiscussion on pricing strategies and customer impactNotable Quotes:"It's going to affect everybody, particularly customers.""Is this something we need to pass on to the customer, or can we absorb it?"Listener Takeaways:Understand the current challenges posed by tariffs in the pool and spa industry.Gain insights into how businesses can adapt to these changes.Learn about the broader implications for manufacturers and customers.Join the conversation and share your thoughts on how tariffs are impacting your business or experience in the pool and spa industry. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode, the hosts discuss various aspects of pool maintenance, including personal experiences with pool challenges, customer interactions, and the impact of tariffs on the pool industry. They also touch on health and safety concerns related to pool maintenance and the importance of effective communication with customers.takeawaysFollow us on our socials for updates.Pool maintenance can be unpredictable with equipment failures.Customer expectations can vary widely in the pool industry.Tariffs are affecting the cost of pool materials and chemicals.Effective communication with customers is crucial for satisfaction.Health and safety in pool maintenance is a growing concern.Understanding customer needs can lead to better service.The pool industry is facing challenges with rising costs.Maintaining clear water is essential for pool usability.Industry news can impact daily operations in pool maintenance.Sound Bites"Follow us on our socials!""My pool heater broke!""Why would you do that?" Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of Talking Pools, hosts Peter, Shane and Lee discuss their experiences traveling along the Victorian coastline, touching on the beauty of locations like Warrnambool and the Twelve Apostles. They delve into the challenges of pool maintenance, particularly in relation to customer communication and the importance of understanding different cultural perspectives on pool usage. The conversation also highlights seasonal business strategies for maintaining staff engagement during quieter months.takeawaysThe Victorian coastline offers stunning views and experiences.Traveling can provide a refreshing break from work.Customer communication is crucial in service industries.Assumptions can lead to misunderstandings in customer relations.It's important to ask questions diplomatically.Cultural differences can affect how people use their pools.Seasonal strategies are essential for maintaining business.Pool maintenance requires understanding specific equipment needs.Test results should be interpreted carefully, not taken at face value.Maintaining staff engagement during slow seasons is vital.Sound Bites"What a stunning coastline!""You gotta pay the bills, mate.""Don't assume ill intent.""The best thing to do is be inquisitive.""You have to read between the lines.""You need to think outside the box.""Have a bloody good week!" Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy Stankowitz welcomes Derrick Todd, the creator of Pool Boy Rubs. They discuss Derrick's journey from running a retail store to creating unique barbecue rubs, the inspiration behind his flavors, and the importance of flavor in life. Derrick shares insights on sourcing ingredients, customer feedback, and engaging with the community through contests. The conversation emphasizes the need for flavor not just in cooking but in life experiences, encouraging listeners to live fully and share their stories.takeawaysDerrick Todd transitioned from retail to creating barbecue rubs.The original flavor of Pool Boy Rubs was designed to be a go-to barbecue seasoning.Sourcing quality ingredients is crucial for creating unique flavors.Customer feedback has shaped the development of new rubs.The MILF rub is versatile and can be used on various dishes.Engaging with the community enhances the brand's reach and creativity.Flavor in cooking reflects the flavor of life experiences.Derrick encourages listeners to be interesting and share their stories.The importance of flavor extends beyond food to life itself.Derrick's journey highlights the value of pursuing passions and creativity.Sound Bites"I wanted to call it your American rub.""Pool Boy Rubs contest!""You need flavor in your life."(2) Pool Boy - Roast Duck with Orange Sauce! This recipe serves about... | Facebook(2) Grill and Chill | Facebook(2) Pool Boys Grilling, BBQ and Cooking Club | Facebook AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text a pool service question HERE!In this conversation, the hosts discuss various aspects of customer service in the pool industry, including the challenges of dealing with difficult customers, the importance of service industry experience, and the impact of online reviews, particularly Yelp. They share personal anecdotes about customer interactions, the significance of communication, and the role of attitude in both teaching and learning. The discussion also touches on the complexities of consulting and the potential for homeowner rating systems. In this conversation, the speakers discuss various aspects of running a successful pool business, including the benefits of joining the California Pool Association, effective communication strategies with clients, handling negative reviews, and the importance of transparency and collaboration in the industry. They also touch on the hiring process and the significance of vetting employees to ensure a trustworthy team.takeawaysWayne is back and feeling better after being sick.Customer experiences can vary greatly, with some being positive and others negative.Service industry experience is valuable for understanding customer behavior.Communication is key in managing customer expectations and interactions.Yelp can be beneficial but also has its drawbacks for service providers.Setting clear boundaries with clients is essential for a healthy working relationship.Teaching experiences reveal the importance of student attitudes in learning.Online education presents unique challenges compared to in-person classes.The conversation highlights the need for better homeowner rating systems.Attitude plays a crucial role in both customer service and education. California Pool Association offers valuable resources for pool businesses.Effective communication can prevent misunderstandings with clients.Handling negative reviews requires a strategic approach.Transparency with clients fosters trust and loyalty.Asking the right questions can help identify potential issues early.Building relationships with clients is essential for long-term success.Collaboration among pool professionals can enhance the industry as a whole.Vetting employees thoroughly is crucial for maintaining quality service.Mistakes should be acknowledged and addressed promptly to maintain credibility.Creating a positive work environment encourages honesty and accountability.Sound Bites"Yelp can be like the best thing in the world.""I want to grow my pool inspection business.""I don't like doing one-on-one classes.""Don't tell me what my p LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsCalifornia Pool AssociationPool Industry Trade OrganizationDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Text a pool service question HERE!RATED R FOR LANGUAGEIn this episode of the Talking Pools podcast, hosts Andrea and Paulette discuss various challenges faced in pool maintenance, including frustrations with clients and the impact of environmental factors on pool cleanliness. They also delve into new legislation aimed at improving pool safety to prevent drownings, particularly among children. The conversation touches on the responsibilities of Airbnb hosts regarding pool safety and the need for better regulations in the industry. The episode concludes with a call for listener engagement and feedback.takeawaysThe importance of maintaining clean pools for client satisfaction.Frustrations arise when clients do not assist in pool maintenance.New legislation in Florida aims to improve pool safety.Drowning statistics highlight the need for better safety measures.Airbnb hosts should be held accountable for pool safety.Environmental factors can significantly impact pool cleanliness.Communication with clients is crucial for effective pool maintenance.Hosts should consider the implications of tree coverage on pools.The podcast encourages listener interaction and feedback.Safety measures for pools should be prioritized in residential areas.Sound Bites"I'm sick of their pools.""I got rid of my Airbnb that I have.""I don't allow children in my house."Chapters00:00Introduction and Theme Song Ideas02:47Pool Maintenance Challenges and Frustrations06:06Pool Safety Legislation and Drowning Prevention12:13Airbnb Pool Safety Concerns19:01Closing Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com