Talking Pools Podcast

Send us Fan MailMagnesium, Salt & the Truth About Water Testing with LaMotte – Part 1Is your salt test really measuring salt?What happens when magnesium enters the equation?And why do two different salt tests sometimes give two completely different answers?This week on Mondays Down Under, Lee and Nick welcome Hieron from LaMotte for a fascinating deep dive into modern water testing, magnesium pools, calcium hardness, Langelier Saturation Index (LSI), and why understanding your test results is just as important as performing the test itself. Whether you're servicing pools every day or managing a retail water testing lab, this episode explains why blindly trusting numbers without understanding the chemistry behind them can cost your customers money—and shorten the life of their equipment.In This Episode Why total hardness is no longer the same as calcium hardness How magnesium changes water chemistry  Why magnesium hardness must be separated from calcium hardness  The relationship between hardness and the Langelier Saturation Index (LSI) Why pH remains the single biggest factor affecting water balance  Does magnesium actually affect scaling?  Understanding the difference between conductivity salt meters and reagent-based salt testing Why two salt tests can produce dramatically different readings  The hidden problem of "dead" salt and elevated TDS  When water replacement becomes the only practical solution  Protecting expensive salt chlorinator cells through accurate testing  Why experienced technicians ask questions instead of simply printing reports  The psychology of educating customers and building long-term trust  A preview of LaMotte's upcoming professional training course for the pool industry Key TakeawaysOne of the biggest myths discussed is that all salt readings are equal.Traditional conductivity meters measure the electrical conductivity of dissolved solids, while LaMotte's Spin system chemically measures usable chloride ions—the portion of salt that can actually produce chlorine. Understanding that distinction can dramatically improve troubleshooting and help explain why older pools often experience chlorination issues despite appearing to have sufficient salt. The conversation also explores why magnesium pools require technicians to think differently about hardness testing. Magnesium contributes to total hardness but should not simply be substituted for calcium when calculating water balance or the LSI. Accurate testing allows professionals to properly determine true calcium hardness instead of relying on outdated rules of thumb. Beyond chemistry, the discussion focuses on customer communication. The best technicians don't simply hand customers a printout—they ask better questions, interpret the results, educate pool owners, and build relationships that last for years. Featured GuestHieron – LaMotte Water chemistry specialist  Professional water testing educator  Expert in Spin water analysis technology  Developer of LaMotte's upcoming online professional training program Coming Next WeekPart Two continues the conversation with even more practical discussions on professional water analysis, advanced chemistry, and improving customer outcomes through better testing and education. Listen, subscribe, and join the conversation wherever you get your podcasts. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThe Truth About Pool Coatings, Surface Preparation, and Why Failures Really HappenEveryone wants to know which pool paint is the best.Wrong question.In this episode of Talking Pools, Rudy Stankowitz takes listeners far beyond the paint can and into the science of coating failures, adhesion, compatibility, moisture, and surface preparation. Using the recent attention surrounding the Lincoln Memorial Reflecting Pool as a jumping-off point, Rudy explains why nearly every coating failure investigation asks the same question:What happened before the paint ever touched the surface?From chlorinated rubber and acrylics to epoxy and high-build epoxy systems, this episode explores the strengths, weaknesses, and proper applications of today's most common swimming pool coating systems. More importantly, it explains why even the most expensive coating in the world can't overcome poor preparation.If you've ever wondered why one painted pool lasts fifteen years while another begins peeling after a single season, this episode connects the dots between chemistry, application, environmental conditions, and good old-fashioned craftsmanship. Along the way, Rudy shares real-world stories, practical advice, and plenty of his signature Gen X humor.Whether you're a pool service professional, contractor, facility manager, or simply fascinated by how coatings succeed—or fail—this is one of the most comprehensive discussions on swimming pool coatings ever presented on the Talking Pools Podcast. In This Episode Why asking "What's the best pool paint?" is the wrong question  The lessons every pool professional can learn from the Lincoln Memorial Reflecting Pool  Why compatibility between coating systems matters  Understanding chlorinated rubber, synthetic rubber, acrylic, epoxy, and high-build epoxy coatings  Why surface preparation determines the success or failure of almost every coating system  How to properly inspect an existing painted pool before recoating  The importance of documenting coating failures before disturbing the evidence  Mechanical adhesion vs. chemical adhesion explained in plain English  Why moisture remains one of the biggest enemies of successful coating applications  Proper cleaning, sanding, acid washing, and contamination removal  How silicone contamination, chalking, oils, and residue interfere with adhesion  Why weather, humidity, dew point, and curing conditions matter  Understanding recoat windows and why missing them creates problems  Common causes of blistering, peeling, and coating delamination  Adhesive failure vs. cohesive failure vs. substrate failure  ASTM testing methods used during professional coating failure investigations  Why coating failures should be investigated—not guessed Key Takeaways✔ The most expensive coating cannot overcome poor surface preparation.✔ Compatibility between existing and new coating systems is critical.✔ Surface contamination is often invisible but can completely prevent proper adhesion.✔ Moisture inside concrete can remain long after the surface appears dry.✔ Proper environmental conditions are just as important as choosing the right coating.✔ Good investigators document the failure before removing any evidence.✔ Most coating failures begin long before the pool is filled with water.✔ Successful coating jobs are built on preparation—not luck.Memorable Quotes"Surface preparation isn't part of the job. Surface preparation is the job.""Compatibility matters. Chemistry matters. Guessing doesn't.""Painting a pool isn't hard. Knowing when not to paint—that's what separates a guy with a roller from a pool professional."Featured SponsorsBlu-Ray XLReduce chemical usage, lower labor costs, and improve profitability with Blu-Ray XL's mineral purification technology for pool professionals. Jacks MagicProfessional stain identification, removal, and prevention products trusted throughout the pool industry. AquaStar Pool ProductsLearn about AquaStar's innovative Pipeline cartridge filters featuring NSF-tested performance and simplified maintenance. Service Industry NewsStay informed with nationwide pool and spa industry news, technical articles, and the famous Horror File. Subscribe free at Service Industry News. Listen If You... Paint or recoat swimming pools  Service painted pools  Investigate coating failures  Work with commercial aquatic facilities  Want to better understand adhesion and coating science  Enjoy deep technical discussions presented in plain English  Like your pool education served with a healthy dose of Gen X sarcasm Connect With Talking PoolsQuestions about coatings, chemistry, troubleshooting, or a future podcast topic?

Send us Fan MailWhat happens when you walk onto a commercial pool deck expecting to provide a service quote... and instead discover a facility that should probably be closed?In this episode of Insurance Interlude, Steve Sherwood and Pat Grignon tackle one of the toughest situations a commercial pool professional can face: discovering serious code violations before you've even signed a contract.Steve shares a recent experience inspecting several HOA pools where years of neglected maintenance, questionable repairs, missing safety equipment, incomplete service logs, and improper chemical handling created significant liability concerns. The discussion quickly shifts from "Should I take this account?" to "How do I protect myself if something happens before I'm hired?"Whether you're servicing residential pools, managing commercial facilities, or growing your business, this episode is packed with practical advice on inspections, documentation, contracts, liability, and protecting both your customers and your company.In This Episode Why some commercial pools should never remain open until deficiencies are corrected  The importance of documenting serious safety violations immediately  When a service estimate becomes a potential liability issue  Improper plumbing repairs that violate code  Missing flow meters, bonding, grounding, and neglected maintenance records  Why incomplete service logs can become evidence in litigation  Chemical storage mistakes that can create OSHA and HazMat nightmares  The importance of secondary containment for liquid chemicals  Understanding the gap between inspections and signed service contracts  What happens when another company is still responsible for the pool  Residential versus commercial liability differences  How contract renewals and expired agreements can affect legal exposure  Why documentation is one of the best forms of risk management  The importance of educating prospective clients—even if they never hire you  Knowing when to walk away from a problematic customer Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailHow different is open water swimming from training in a pool?Far more than most people realize.This week, Natalie Hood is joined by ultra-endurance swimmer Hilda Lopez, fresh off completing the 50th Annual Swim Around Key West—a grueling 12.5-mile marathon swim that tested her endurance, mindset, and determination.Hilda shares her inspiring journey from struggling with her health and being significantly overweight to becoming an accomplished open water swimmer tackling some of the world's most demanding marathon swims.Together, Natalie and Hilda break down some of the biggest misconceptions surrounding open water swimming, including:Why pool training alone isn't enough for marathon swimsThe reality of swimming in currents, tides, waves, and changing conditionsWhy your open water pace rarely matches your pool paceBuilding endurance without swimming race distance every training sessionThe importance of strength training for injury prevention and performanceWhy hydration and nutrition can make or break a long-distance swimManaging fear, self-doubt, and race-day nervesThe critical role of a strong support team during marathon swimsWhy pacing—not sprinting off the start—is often the smartest strategyHilda also recounts the emotional final mile of her Swim Around Key West, where exhaustion, heat, and powerful currents nearly ended her race before encouragement from her support crew—and especially her son—helped carry her to the finish.Finally, Natalie announces her own next adventure: taking on the Tennessee Triple Crown of Open Water Swimming while raising funds for Every Child A Swimmer, helping provide lifesaving swim lessons to children.Whether you're an experienced swimmer, training for your first open water event, or simply love hearing stories of perseverance, this episode is packed with practical advice, inspiration, and an honest look at what it really takes to conquer the open water.Topics CoveredMarathon swimmingOpen water trainingSwim Around Key WestEndurance sportsRace preparationHydration and nutritionStrength trainingMental resilienceSwim mythsEvery Child A SwimmerTennessee Triple Crown of Open Water SwimmingSwimming safetyLong-distance swimming Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailMost pool professionals know pools.But when a spa needs repair?Suddenly everyone starts looking for "the spa guy."This week on Mondays Down Under, Lee Salisbury and Nick welcome one of Australia's leading spa equipment specialists, Adrian Lacey of Spatex, for an eye-opening discussion that every pool technician, retailer, and service company needs to hear.If you've ever avoided spa repairs because they seemed too complicated—or too risky—this episode explains why that hesitation may be costing you a profitable part of your business.More importantly...It explains how to do it safely.In this episode:Why spas are one of the biggest untapped opportunities for pool professionalsCommon misconceptions that keep technicians away from spa serviceThe importance of partnering with licensed electricians and gas fittersDiagnosing leaks, pumps, air controls, jets, blowers, and electronic controlsWhy replacing the wrong pump can create serious safety hazardsUnderstanding hydraulic flow rates and why bigger pumps often make things worsePipe sizing mistakes that dramatically reduce system performanceWhy proper plumbing layout matters more than horsepowerThe importance of flow meters instead of guessing hydraulic performanceSacrificial Anodes ExplainedAdrian also dives into one of the industry's most misunderstood topics:Galvanic corrosionElectrolytic corrosionChemical corrosionLearn:Why they are completely different problemsHow sacrificial zinc anodes workWhat they can—and cannot—protectWhy every heated pool deserves consideration for corrosion protectionWhy an anode should never replace finding the actual cause of corrosionPool Safety That Too Many Professionals OverlookThe conversation shifts into one of the most important topics in the industry:Safety.Including:Equipotential bondingElectrical safety around spasVoltage differences and corrosionWhy technicians should carry a non-contact voltage testerSuction entrapment hazardsVentilated skimmer requirementsUnderstanding Australian Standard AS 1926.3When replacing equipment legally requires bringing systems up to current safety standardsAdrian shares practical advice that could help technicians avoid costly mistakes—and potentially save lives.PlusWhy documentation protects your businessWhen you should walk away from an unsafe jobWhy staying within your qualifications protects both your customers and your livelihoodFree technical resources available through the Spartex mobile appHow decades of technical knowledge are being shared with the industryWhether you service residential pools, commercial facilities, or have never touched a spa before, this episode is packed with practical advice, safety insights, and real-world experience that every pool professional can benefit from.

Send us Fan MailQuímica del Agua: Lo Que Todo Profesional de Piscinas Debe Saber (Parte 2)En este episodio de Talking Pools en Español, continuamos con una inmersión profunda en la química del agua, explicando conceptos que con frecuencia generan confusión incluso entre técnicos con experiencia.Hablamos de la importancia del cepillado como herramienta preventiva contra las algas, analizamos los distintos tipos de desinfectantes disponibles y aclaramos uno de los conceptos más malinterpretados de la industria: el contenido de cloro disponible.También exploramos las diferencias entre cloro, bromo, ozono y luz ultravioleta, cuándo utilizar cada uno y cuáles son sus ventajas y limitaciones.Además, Rudy explica la importancia de realizar pruebas precisas del agua, cómo interpretar correctamente los resultados y por qué un profesional nunca debe limitarse a "agregar químicos y marcharse". La verdadera diferencia entre un técnico y un profesional está en comprender qué está ocurriendo dentro del agua antes de decidir cualquier tratamiento.Si deseas mejorar tus conocimientos sobre química del agua y ofrecer un servicio basado en ciencia y no en suposiciones, este episodio es para ti.En este episodio La importancia del cepillado para prevenir el crecimiento de algas.  Por qué un profesional debe diagnosticar antes de tratar una piscina.  Cloro estabilizado, hipoclorito de sodio y otros desinfectantes.  ¿Qué significa realmente el "contenido de cloro disponible"?  Diferencias entre cloro libre y cloro combinado.  Cómo funciona el bromo y cuándo es la mejor opción.  Ozono y luz ultravioleta como oxidantes suplementarios.  Riesgos del bromato cuando se combinan ciertos sistemas.  Cómo funcionan los diferentes kits de prueba.  Ventajas y limitaciones de los fotómetros y las tiras reactivas.  Medición de sólidos disueltos totales (TDS).  Dureza de calcio y su importancia para proteger la piscina.  Ácido cianúrico: cómo medirlo y por qué controlar su concentración.  Rangos recomendados para pH, alcalinidad, calcio y cloro.  La importancia de utilizar un kit de prueba para cada producto químico empleado.  Casos reales de diagnóstico en instalaciones acuáticas.  Pensar "fuera de la piscina" para resolver problemas complejos. La idea principalLos productos químicos no solucionan problemas por sí solos.Los profesionales solucionan problemas porque entienden la química del agua, interpretan correctamente los resultados de las pruebas y toman decisiones basadas en evidencia, no en costumbres o suposiciones.La diferencia entre un técnico promedio y un verdadero profesional comienza con el conocimiento. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on the Talking Pools Podcast, Rudy breaks down two major stories making waves across the pool industry.First, a new case before the Minnesota Supreme Court could redefine what happens when homeowners rent out their backyard swimming pools through apps like Swimpley. If a residential pool becomes a commercial business, should it be regulated like a public pool? Rudy explores what that could mean for homeowners, service companies, builders, health departments, insurance carriers, and pool professionals across the country.Then, the episode shifts to the continuing investigation surrounding the Lincoln Memorial Reflecting Pool. Following the Independence Day celebrations, crews drained the basin to begin inspecting the widely discussed coating failure. Rudy separates documented facts from speculation and explains why engineering investigations require evidence—not opinions.Drawing on more than three decades of troubleshooting complex pool failures, Rudy examines the publicly available documentation, discusses coating systems, adhesion failures, ASTM testing standards, moisture considerations, recoat windows, and why forensic analysis—not politics—will ultimately determine what happened.If you're tired of hot takes and looking for a technical, evidence-based discussion, this episode delivers exactly that.In This Episode Minnesota Supreme Court hears the Swimpley backyard pool case  When does a residential swimming pool become a public pool?  Operational challenges for pool service professionals  The future of pool-sharing platforms  Lincoln Memorial Reflecting Pool investigation update  Why the pool was drained after Independence Day  Separating documented facts from online speculation  Understanding coating systems and polyurea applications  Adhesive vs. cohesive vs. substrate failures  ASTM adhesion and moisture testing standards  Why recoat windows matter  Surface preparation and concrete moisture considerations  Green water, algae, and what it does—and doesn't—prove  Why investigations begin by eliminating theories, not proving them  Lessons the entire pool industry can learn from a high-profile failure Key TakeawayGood investigations don't begin with conclusions. They begin with evidence.Whether it's a backyard pool operating as a business or one of America's most recognizable reflecting pools, the same principles apply: collect the facts, test the evidence, challenge assumptions, and let the data tell the story. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailHow should you dispose of pool water after you've tested it?It sounds like a simple question...until it isn't.Wayne Ivusich and Steve Sherwood kick off this week's episode with a discussion sparked by a question from Que Hales regarding whether test samples should ever be poured back into the pool. The conversation quickly expands into proper testing technique, customer perception, reagent safety, expired chemicals, electronic testing, and why following the manufacturer's instructions matters more than most people realize.Wayne shares stories from his years at Taylor Technologies, including why silver nitrate turns your skin black, how heat destroys reagents, and what really happens when test chemicals aren't stored correctly.Later in the episode, Steve welcomes insurance expert Pat Grignon for another Insurance Interlude. Together they discuss hurricanes, floods, wildfires, mudslides, and what pool professionals should know before attempting to "secure" equipment ahead of an approaching storm. They also explain how insurance coverage changes depending on the type of natural disaster and why documentation matters.Whether you're testing a backyard pool or preparing commercial facilities for hurricane season, this episode is packed with practical advice every pool professional can use.In this episodeShould you dump tested water back into the pool?Why customer perception matters during water testingUnderstanding reagent toxicity and proper disposalThe truth about silver nitrate stainsHow heat and improper storage ruin test reagentsWhy expiration dates matterElectronic testing vs. traditional drop testingTesting Total Dissolved Solids (TDS)Phosphates, fill water, and hidden water chemistry issuesHurricane preparation for pool equipmentInsurance considerations before and after natural disastersFlood, fire, mudslide, earthquake, and wind coverage explainedWhy documentation protects both homeowners and service companiesFeatured GuestsWayne IvusichSteve SherwoodPat GrignonSponsorsLaMotte CompanyWaterLink Spin TouchCouncil for the Model Aquatic Health Code (CMAHC)Talking Pools Podcast Mentor Award SponsorsMentioned During the ShowCertified Pool Operators (CPO) Facebook GroupProper storage and handling of testing reagentsTaylor Technologies testing proceduresTDS testingElectronic water testingHurricane preparedness for swimming poolsInsurance considerations for pool professionalsConnect With Talking PoolsHave a topic you'd like us to cover?Email us at:talkingpools@gmail.comSubscribe wherever you listen to podcasts and never miss another episode from the Talking Pools Podcast Network. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailChemistry Myths That Cost Pool Pros Money (Part 1)With Natalie Hood & Eric WallRunning a profitable pool service business isn't just about adding chlorine and hoping for the best. In Part One of this two-part conversation, Natalie Hood sits down with Eric Wall, Director of Training for The Grit Game, to tackle some of the biggest myths that continue to hold pool professionals back.Drawing on decades of experience in sales, service, construction, retail, and technical training, Eric explains why the cheapest chemical program often becomes the most expensive, why callbacks destroy profitability, and why education—not guesswork—is the key to building a successful service company.They also discuss the importance of standardized chemical programs, proper testing, customer communication, technician training, and why proactive maintenance beats reactive problem-solving every time.If you're looking to reduce callbacks, improve customer retention, and build a stronger, more profitable service operation, this episode is packed with practical advice you can put to work immediately.In This Episode Eric Wall's journey into the swimming pool industry  Why the cheapest chemicals often cost the most  The hidden cost of callbacks  Why every technician should follow the same chemical program  Better testing leads to better decisions  How customer communication builds long-term loyalty  Why proactive pool care is more profitable than reactive repairs  The myth that more chlorine fixes everything  Building healthier water instead of simply adding more chemicals  Why education is one of the most valuable investments a pool company can make Next Wednesday, Natalie and Eric return to continue busting even more common pool industry myths and share additional strategies to help pool professionals work smarter, not hard Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Mondays Down Under, Lee Salisbury, Shane Sneddon, and Nick welcome Westley Collins from Madimack for a deep dive into one of the fastest-evolving areas of the pool industry—heat pump technology.Westley explains the real difference between traditional on/off heat pumps and modern inverter-driven systems, how variable-speed compressors and fans dramatically improve efficiency, reduce operating costs, and make today's heat pumps quieter than ever before.The conversation also explores one of the industry's most misunderstood topics: properly sizing a heat pump. From evaporation and pool covers to climate, water features, and pool location, you'll learn why choosing the correct heater involves far more than simply calculating pool volume.The discussion expands beyond heating into Madimack's growing lineup of pumps, chlorinators, filters, and smart equipment. Wesley explains how inverter technology is now improving variable-speed pumps and salt chlorinators, making equipment quieter, more energy-efficient, easier to retrofit, and smarter than previous generations.Whether you're a pool professional, builder, retailer, or homeowner looking to better understand modern pool equipment, this episode delivers practical information that can help save energy, reduce operating costs, and improve overall pool performance.In this episode: Why inverter heat pumps outperform traditional on/off models  How heat pumps actually transfer heat from ambient air  Proper heat pump sizing and the biggest mistakes installers make  Why pool covers are the single biggest factor in heating efficiency  The effects of evaporation, water features, and infinity edges on heat loss  Installation considerations including airflow and ventilation requirements  Why today's heat pumps are dramatically quieter  Variable-speed pump technology and AI-driven flow management  Smart chlorinator technology and adaptive chlorine production  Retrofit-friendly equipment design for service professionals  What's next in pool equipment innovation Whether you're replacing equipment, designing a new pool, or simply want to understand where pool technology is heading, this episode offers valuable insight from one of the industry's leading manufacturers. Listen, Subscribe & ShareIf you enjoyed this episode, please subscribe to the Talking Pools Podcast on your favorite podcast platform and leave us a review. Your support helps us continue bringing the pool industry's best educators, innovators, and professionals together each week. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this special Fourth of July bonus episode, Kelly and Dan celebrate Independence Day by tackling a topic every pool professional feels at the pump—and on the balance sheet.As fuel prices rise and suppliers introduce surcharges, many service companies immediately wonder whether they should pass those costs on to their customers. But is that really the answer?Drawing on four decades of industry experience, Dan breaks down the real numbers behind operating a service vehicle, revealing that fuel often isn't the financial monster many believe it to be. Instead, the discussion shifts toward something even more important: knowing your costs, pricing your services correctly, and building a business that can weather temporary economic swings.The conversation also explores venture capital's growing presence in the pool industry, the dangers of competing solely on price, and why reputation, education, and customer service remain the greatest competitive advantages independent pool professionals have.It's a timely conversation about business, freedom, and the value of doing things the right way.In This Episode A special Fourth of July conversation  The real cost of operating a service vehicle  Why fuel prices aren't always the biggest expense  Breaking down vehicle ownership costs  Fuel surcharges: when they make sense—and when they don't  Why your pricing should absorb normal market fluctuations  Understanding your true hourly operating costs  Why many pool companies undercharge  The danger of pricing based on competitors  Venture capital and corporate acquisitions in the pool industry  Competing against large national companies  Why reputation beats low prices  The importance of customer service and education  Building a sustainable pool business  Marketing your certifications and professional training Key TakeawayTemporary increases in fuel prices shouldn't force a well-run business into panic mode.The companies that succeed over the long term aren't the ones with the lowest prices—they're the ones that understand their costs, know their value, and refuse to compete solely on price.In the end, your greatest asset isn't your truck, your chemicals, or your equipment.It's your reputation.Happy Independence Day!

Send us Fan MailEverything You Think You Know About Water Testing Is Changing - Wait until you hear about the drones...Water testing isn't just about getting numbers.It's about making better decisions.This week on Floc-It Friday, Rudy Stankowitz sits down with Jonathan Banish, Director of Software at LaMotte, for an inside look at how modern water analysis has evolved from simple test kits into powerful business management tools.The conversation goes far beyond the Spin Touch photometer. Rudy and Jonathan explore why software has become just as important as chemistry, how accurate testing saves money by preventing unnecessary chemical use, and why tracking water history may be one of the most valuable assets a pool professional can have.They also discuss customer management, business efficiency, NSF certification, responsible chemical dosing, and where water testing technology may be headed in the future—including a few laughs about drones, superheroes, peanut butter sandwiches, and even Area 51.Whether you're a one-pole operation or managing hundreds of pools, this episode offers a fascinating look at how technology is reshaping the pool industry.In This Episode Why accurate water testing matters more than ever  How software has transformed pool service  The business value of water test history  Why precision saves chemicals—and money  Understanding WaterLink Pro  CRM features built specifically for pool professionals  Route scheduling and customer management  Homeowner integration with WaterLink Home  Preventing customers from shopping elsewhere  Why water chemistry should be viewed as an ecosystem  The importance of NSF-certified testing equipment  Spin Touch accuracy and testing ranges  Responsible chemical dosing  How technology improves customer confidence  The future of automated water testing  Product development driven by customer feedback Key TakeawayThe best pool professionals don't just test water.They collect information.They recognize patterns.They document history.And they use technology to make smarter decisions that improve water quality, reduce chemical costs, and deliver a better experience for every customer.The future of pool care isn't simply better chemistry.It's better information.SubscribeNew episodes every week from the Talking Pools Podcast Network, featuring conversations with the people driving innovation across the swimming pool industry.Available on Apple Podcasts, Spotify, YouTube, and wherever you listen to podcasts.#TalkingPools #FlocItFriday #WaterTesting #SpinTouch #LaMotte #PoolService #PoolChemistry #PoolProfessional #SwimmingPools #PoolIndustry #WaterAnalysis #PoolTechnology  AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Outhe 'How to Get Rid of Algae' handbookThe most comprehensive guide on algae prevention and remediation you will ever own. BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsService Industry NewsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThe Liability That Could Cost You EverythingServicing a pool is one thing.Being held responsible for someone else's decisions is another.This week on Thursdays with Stephen & Wayne, the conversation dives into one of the most uncomfortable realities facing pool professionals today: what happens when you identify a safety issue, document it, recommend the fix... and the client refuses to act?From commercial hotels and apartment complexes to homeowner associations and residential accounts, the discussion explores the legal gray areas surrounding code compliance, liability, documentation, and knowing when it's time to walk away from a client.The episode also revisits the ongoing issues surrounding the Lincoln Memorial Reflecting Pool, discusses lessons learned from a complex commercial automation installation, and explains why documenting safety concerns may be one of the most valuable services a pool professional can provide.If you've ever wondered, "How many times do I have to tell a client before it's no longer my problem?"—this episode is for you.In This Episode Updates on the Lincoln Memorial Reflecting Pool  Why source water matters  Commercial pool liability  What happens when clients ignore safety recommendations  How to properly document code violations  Protecting your company when contracts end  Commercial vs. residential liability concerns  Certified letters, emails, and documentation best practices  Managing clients who refuse to make required repairs  Annual safety reviews and follow-up recommendations  Insurance considerations every pool professional should understand  Occurrence vs. claims-made insurance policies  Commercial automation and salt chlorination lessons learned  Real-world troubleshooting with commercial chemical controllers  The importance of manufacturer support on large installations  CPO Instructor training opportunities Key TakeawayFinding a safety issue isn't enough.Documenting it.Communicating it.Following up appropriately.And knowing when to walk away......may ultimately be what protects your business when something goes wrong.Sometimes the biggest risk in the pool industry isn't the water—it's the paperwork you didn't create.SubscribeStay up to date with expert conversations, technical discussions, and real-world business lessons from the Talking Pools Podcast Network.Available on Apple Podcasts, Spotify, YouTube, and wherever you listen to podcasts.#TalkingPools #PoolIndustry #CommercialPools #PoolService #RiskManagement #SwimmingPools #PoolSafety #CPO #PoolBusiness #Liability #WaterChemistry #PoolProfessionals  LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCalifornia Pool AssociationPool Industry Trade OrganizationCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailYou rinse your dishes before putting them in the dishwasher. You wash your hands before dinner. But somehow, millions of people still jump into their swimming pools covered in sweat, sunscreen, cosmetics, body oils, grass, dirt... and sometimes their dogs do too.In Part Two of this Myth Busting series, Natalie and special guest Jared Medeiros shift the conversation from commercial aquatic facilities to residential swimming pools—and explain why homeowners often create their own water quality problems without realizing it.From Fourth of July pool parties and backyard barbecues to dogs swimming, sunscreen buildup, and overloaded pool chemistry, they explain why small habits can have a massive impact on water quality, maintenance costs, and swimmer health.You'll also learn why commercial pools often maintain better water quality than backyard pools, why "clear water" doesn't always mean "clean water," and how a simple 30-second shower can dramatically reduce chemical costs throughout the swimming season.If you own a pool—or know someone who does—this episode could save you hundreds of dollars while helping keep your family safer.In This Episode Why showering before swimming saves money  How swimmers impact residential pool chemistry  The hidden cost of sunscreen, lotions, cosmetics, and body oils  Why pool parties dramatically increase chemical demand  How dogs affect pool water quality  The truth behind chlorine odor  Why clear water doesn't always mean clean water  Why adding more chemicals isn't always the answer  Commercial pools vs. residential pools  Why homeowners should learn basic water testing  How simple habits extend sanitizer effectiveness  Tips for reducing algae outbreaks after heavy pool use  Why keeping a testing log improves water quality  Protecting your investment with better pool care Key TakeawayThe easiest way to improve your pool isn't buying another chemical.It's preventing contaminants from entering the water in the first place.A quick rinse before swimming, regular water testing, and understanding how your pool responds to heavy use can dramatically reduce maintenance costs while keeping your water cleaner, healthier, and easier to manage.Sometimes the best pool chemistry starts before anyone even gets in the water.SubscribeNew episodes every week from the Talking Pools Podcast Network, bringing together the industry's leading experts, educators, and professionals.Available on Apple Podcasts, Spotify, YouTube, and wherever you listen to podcasts.#TalkingPools #PoolCare #SwimmingPool #PoolOwner #PoolMaintenance #WaterChemistry #HealthySwimming #PoolTips #PoolService #BackyardPool #WaterTesting #MythBusting  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailNew Products, Big Ideas, and Splash 2026 PreviewThe countdown to Splash 2026 is on, and this week on Mondays Down Under, Lee, Shane, and Nick take a look at some of the new products and innovations expected to debut at the industry's biggest trade show. But before diving into the latest technology, the conversation starts where many pool businesses find themselves this time of year—surviving end-of-financial-year stocktakes, inventory headaches, and the never-ending challenge of keeping track of service vehicle inventory.From there, the discussion shifts to why attending industry trade shows is about much more than collecting brochures. It's about gaining new perspectives, networking with peers, discovering better ways to run your business, and seeing firsthand where the industry is headed.The team highlights several exciting products they're looking forward to seeing at Splash, including autonomous robotic cleaners, advanced oxidation systems paired with low-salt chlorination, next-generation heat pumps with impressive efficiency ratings, and new training opportunities designed to improve water testing and chemistry knowledge.They also discuss the importance of proper system installation, flow rates for UV and AOP systems, inventory accountability, and why staying current with new technology can give pool professionals a competitive advantage.Whether you're planning to attend Splash or simply want to know what's coming next in the pool industry, this episode offers an excellent preview of the products, conversations, and innovations everyone will be talking about.In this episode: End-of-financial-year stocktake challenges  Managing inventory in retail and service businesses  Service vehicle inventory accountability  Why tracking serial numbers matters  Why every pool professional should attend Splash  Networking versus collecting business cards  Preview of the 2026 Splash Trade Show  LaMotte Pacific's new Training Academy  Autonomous robotic pool cleaners  Advanced Oxidation Process (AOP) systems  Low-salt chlorination technology  UV system installation considerations  New high-efficiency heat pumps  Industry education and upcoming expert interviews  How innovation continues to shape the pool industry Coming Soon on Talking PoolsThe team also previews several upcoming guest interviews featuring leading industry experts covering: Water testing and chemistry  Spa repair and maintenance  Grounding and electrical safety  Heating technology  Equipment innovations from Splash 2026 If you're passionate about improving your business, staying current with new technology, and learning from some of the industry's best, you won't want to miss the upcoming episodes.

Send us Fan MailFiltros para Piscinas: Cómo Funcionan, Cómo Elegirlos y Cómo Evitar Errores CostososNo importa qué tan perfecta sea la química del agua: si la filtración falla, la piscina también falla.En este episodio de Talking Pools, analizamos a fondo uno de los componentes más importantes de cualquier sistema acuático: el filtro. Desde filtros de arena hasta cartucho y tierra de diatomeas (DE), explicamos cómo funciona cada uno, cuándo utilizarlo, cómo dimensionarlo correctamente y qué errores pueden provocar un rendimiento deficiente o incluso daños en el equipo. En este episodio aprenderás: La diferencia entre filtros de arena, cartucho y tierra de diatomeas (DE).  Qué tamaño de partícula puede eliminar cada tipo de filtro.  Por qué el caudal de la bomba determina el tamaño correcto del filtro.  Cómo calcular el área de filtración necesaria para una piscina.  Cuándo realizar un retrolavado y cuándo es momento de limpiar manualmente un filtro.  La regla de los 8–10 PSI para saber cuándo limpiar un filtro.  Cómo evitar la canalización en filtros de arena.  Por qué la arena debe reemplazarse aproximadamente cada 5 a 7 años.  La forma correcta de añadir tierra de diatomeas después de un retrolavado.  Cómo prevenir daños costosos en rejillas, laterales y válvulas multipuerto.  La importancia de utilizar el medio filtrante correcto y seguir las recomendaciones del fabricante. También hablamos sobre: Micrones y eficiencia de filtración.  Ejemplos prácticos para dimensionar filtros comerciales y residenciales.  Conservación del agua mediante filtros de cartucho.  Seguridad al manipular sílice y tierra de diatomeas.  La relación entre la bomba, el filtro y el rendimiento general del sistema hidráulico.  Consejos prácticos obtenidos de años de experiencia en el campo. Ya seas técnico de servicio, operador certificado, constructor o simplemente quieras comprender mejor cómo funciona una piscina, este episodio ofrece una explicación clara y práctica sobre uno de los sistemas más importantes para mantener el agua limpia y segura.Escucha Talking Pools en Apple Podcasts, Spotify y en tu plataforma favorita.#TalkingPools #Piscinas #Filtración #FiltroDeArena #FiltroDE #FiltroDeCartucho #OperadorDePiscinas #MantenimientoDePiscinas #QuímicaDelAgua #PiscinasComerciales #Capacitación #CPO #IndustriaDePiscinas Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Talking Pools, Rudy sits down with Carrie Dibrell, publisher of Service Industry News, for an in-depth conversation about the state of the swimming pool service industry, why education matters more than ever, and the responsibility pool professionals carry every single day. The discussion begins with an update on the ongoing issues surrounding the Lincoln Memorial Reflecting Pool, including statements from both Rhino Linings and Atlantic Industrial Coatings regarding the localized coating failures. Rudy explains the technical questions that remain unanswered, particularly surrounding manufacturer recoat windows and surface preparation, before shifting the conversation back to the professionals who keep pools operating safely every day. Carrie shares the remarkable story behind Service Industry News' annual Homeowner Water Safety & Drowning Prevention Edition, a publication specifically designed for service technicians to pass along to their customers. What began as a challenge issued by the National Drowning Prevention Alliance has grown into one of the industry's most effective public education tools. Together, Rudy and Carrie discuss how pool professionals can become the bridge between technical service and homeowner safety while also creating additional value for their businesses. The conversation explores some of today's biggest challenges facing service companies, including homeowners purchasing equipment online and expecting professionals to install it, declining profit margins, technician retention, employee training, and the increasing need for affordable education for new technicians. Carrie explains why Service Industry News has remained focused on the service technician for nearly four decades and why education continues to be the number one reason readers engage with trade publications. Rudy and Carrie also dive into: The changing role of trade publications in a digital world  Why technician education is the industry's greatest investment  Electrical safety and the need for more service-specific training  Pool chemical incidents and preventing feeder accidents  Why every service professional should understand their legal responsibilities  The growing concerns surrounding Airbnb and short-term rental pools  Swimply pools and commercial pool regulation  Industry myths that refuse to die—including acid columns, cyanuric acid, phosphates, and black algae  Why chloramines remain one of the most misunderstood subjects in swimming pool chemistry  The importance of testing beyond just free chlorine and pH  Why continual education is essential as science evolves As always, Rudy mixes technical discussion with humor, industry commentary, and a healthy dose of Gen X sarcasm while reminding listeners that behind every clean, safe swimming pool is a dedicated service professional whose work often goes unnoticed. In This Episode Reflecting Pool coating update  Rhino Linings and Atlantic Industrial Coatings statements  Service Industry News' drowning prevention initiative  Educating homeowners about pool safety  Technician training and workforce development  The challenge of online equipment sales  Electrical safety for pool professionals  Chemical feeder failures and liability  Airbnb and Swimply pool safety  Pool industry myths vs. modern science  Chloramines and indoor pool air quality  Why education remains the industry's greatest asset Resources MentionedService Industry News – Free subscription for pool service professionals  Homeowner Drowning Prevention Special Edition  Lincoln Memorial Reflecting Pool rehabilitation discussion  Pool service education and technician safety initiatives Connect with Talking Pools

Send us Fan MailWhat happens when a customer's heater fails... and the replacement part simply doesn't exist anywhere in the country?This week, Steve and Wayne dive into the realities of modern pool service, where solving problems often has less to do with technical skill and more to do with navigating manufacturers, distributors, supply chains, and customer expectations. From chasing down an elusive electric heater control board to discussing how relationships with manufacturer representatives can make—or break—a difficult service call, the conversation offers an honest look at the behind-the-scenes challenges pool professionals face every day.Later in the episode, Steve is joined by Pat Grignon of the California Pool Association for another Insurance Interlude. Together they tackle an important question that many commercial service companies eventually encounter:Can another company legally operate under your commercial pool license?The discussion explores liability, insurance implications, contractor licensing, and why helping another business could expose your own company to significant legal risk if done improperly.The episode wraps with a candid conversation about distributor relationships, manufacturer voucher programs, pricing pressures, and why customer service—not loyalty programs—ultimately determines where professionals choose to spend their money.Topics Discussed Why sourcing replacement parts has become increasingly difficult  A real-world case involving a commercial 54 kW electric pool heater  Supply chain challenges affecting manufacturers and distributors  Why maintaining relationships with manufacturer representatives matters  When repairing equipment no longer makes financial sense  Commercial pool licensing requirements in California  Can another company legally use your license?  Insurance and liability considerations when lending credentials  Additional insured requirements and subcontractor risk  Distributor pricing, voucher programs, and customer loyalty  How manufacturer-distributor conflicts affect service companies  Why great customer service is still the industry's greatest competitive advantage Key Takeaways Not every equipment failure is a technical problem—sometimes it's a supply chain problem.  Strong relationships with manufacturers and distributors often determine how quickly difficult problems get resolved.  Allowing another company to operate under your license can create significant legal and insurance exposure.  Before entering any licensing or subcontracting arrangement, consult both your insurance professional and legal advisor.  Customers ultimately buy service, responsiveness, and trust—not brand names. Connect With Talking PoolsHave a question or topic you'd like discussed on the show?Email: talkingpools@gmail.comYour question could be featured on an upcoming episode, and if your topic is used, you might even receive a Talking Pools thank-you gift.Talking Pools Podcast Where pool professionals talk to pool professionals—bringing together education, chemistry, business, technology, and the real-world challenges facing today's aquatic industry Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailShould You Shower Before Getting in the Pool? Absolutely.In this episode, Natalie Hood sits down with Jared Madero of The Grit Game to tackle one of the most ignored signs at aquatic facilities: "Please Shower Before Entering the Pool." Together, they explore why a simple 30-second rinse can significantly impact water quality, swimmer health, air quality, and operational costs. Topics Covered Why pre-swim showers matter more than most swimmers realize  The biological load every swimmer brings into the water  Sweat, makeup, lotions, cologne, and personal care products in pools  The difference between chlorinated water and sterile water  Why the "chlorine smell" is actually a warning sign  Chloramines and their impact on indoor air quality  Why showering after swimming is just as important  The shared responsibility between swimmers and pool operators  Common misconceptions about public and commercial pools  How swimmer behavior affects water clarity, chemical demand, and overall pool health Key TakeawayA clean pool starts before you ever enter the water. Showering before and after swimming helps reduce contaminants, improve swimmer comfort, lower chemical demand, and create a healthier aquatic environment for everyone. ConnectFor more pool industry education, chemistry discussions, and aquatic facility insights, subscribe to the Talking Pools Podcast. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this episode of Mondays Down Under, hosts Lee Salisbury, Shane Melrose, and Nick take listeners behind the scenes of awards season, conference travel, industry recognition, and the importance of networking within the swimming pool industry. From award ceremonies across Australia to upcoming conferences and trade shows, the conversation explores how professional development, industry engagement, and relationship building continue to shape successful pool businesses. Episode HighlightsAwards Season Across Australia and New ZealandLee shares her experience attending both the ACT and New South Wales industry awards ceremonies, celebrating outstanding achievements from pool builders, technicians, retailers, and service professionals. The hosts discuss the significance of industry recognition and the challenges many professionals face when considering self-nomination for awards. The Challenge of Self-NominationThe discussion explores why many highly qualified professionals hesitate to put themselves forward for awards, despite being deserving candidates. The hosts examine potential alternatives, including peer nominations, and discuss ways industry organizations might encourage greater participation from technicians, retailers, and service professionals. What Really Happens Behind the Judging ProcessLee offers insight into the award judging process, explaining how applications are reviewed, scored, and evaluated by multiple judges. The conversation highlights the extensive effort that goes into ensuring fairness and recognizing excellence across a wide range of industry categories. Recognizing Excellence in the Pool IndustrySeveral award winners and finalists are recognized throughout the episode, including discussions about the qualities that separate outstanding businesses and professionals from the rest of the field. The hosts emphasize the importance of technical expertise, customer service, mentorship, and industry leadership. The Value of Industry ConferencesThe conversation shifts to conference season, with discussions about supplier conferences, trade events, educational opportunities, and networking experiences. The hosts share stories from conferences held in destinations including New Zealand, Fiji, Vietnam, Thailand, Israel, and beyond. Why Networking MattersBeyond product training and education, the hosts explain how conferences create opportunities to build relationships, exchange ideas, learn from peers, and develop lifelong friendships within the industry. These connections often prove just as valuable as the formal educational sessions themselves. Looking Ahead to SplashWith the upcoming Splash Trade Show approaching, the hosts preview educational sessions, industry forums, awards presentations, networking events, and opportunities for listeners to connect with the Talking Pools team in person. Winter Recharge Before Summer ReturnsAs the southern hemisphere enters winter, the discussion concludes with a reminder about the importance of rest, recovery, and preparing for the next busy season. The hosts encourage business owners and staff alike to use the quieter months to recharge and invest in professional development. Key Takeaways Industry awards recognize far more than popularity—they reward professionalism, technical expertise, and dedication.  Many deserving professionals never enter awards due to reluctance around self-promotion.  Conferences provide education, networking, and valuable business-building opportunities.  Strong industry relationships often lead to better business outcomes and lifelong professional connections.  The quieter winter months offer an important opportunity to recharge before the demands of the next season arrive. Connect With Talking PoolsHave a topic suggestion or question for the Talking Pools Podcast Network? Reach out at talkingpools@gmail.com and the team will direct your question to the most appropriate host. #TalkingPools #MondaysDownUnder #PoolIndustry #SwimmingPoolProfessionals #PoolTechnician #PoolBuilder #PoolRetail #Splash2026 #SPASA #PoolIndustryAwards #PoolBusiness #SwimmingPools #PoolPodcast #IndustryNetworking #ProfessionalDevelopment Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan Mail¿Burbujas de Aire en la Piscina? Cómo Encontrar una Fuga en el Lado de SucciónEn este episodio, Rudy explica paso a paso cómo diagnosticar uno de los problemas más comunes en los sistemas de circulación de piscinas: las burbujas de aire que regresan constantemente a través de las boquillas de retorno. A través de ejemplos prácticos y técnicas sencillas de inspección, aprenderás a diferenciar entre una fuga en el lado de succión y una fuga en el lado de presión, así como los puntos más comunes donde suelen ocurrir estos problemas. Temas PrincipalesCómo identificar una fuga en el lado de succiónLas burbujas de aire continuas que aparecen en los retornos mientras la bomba está funcionando suelen indicar que el sistema está aspirando aire en algún punto entre la bomba y la piscina. Rudy explica por qué este síntoma es una de las señales más claras de una fuga en el lado de succión. Diferencia entre fugas de succión y fugas de presiónNo todas las fugas se comportan igual. El episodio analiza cómo una fuga en el lado de presión normalmente pierde agua mientras la bomba funciona y puede introducir aire cuando el sistema se apaga, mientras que una fuga de succión suele aspirar aire continuamente durante la operación. Las primeras verificaciones que debes realizarAntes de pensar en reparaciones complejas, se revisan los elementos más sencillos: Nivel de agua de la piscina.  Posibles vórtices en el skimmer.  Cestas obstruidas.  Válvulas parcialmente cerradas.  Restricciones de flujo que puedan provocar cavitación. Inspección de la tapa de la bomba y la junta tóricaLas tapas transparentes pueden desarrollar pequeñas grietas difíciles de detectar. También se explica cómo inspeccionar correctamente la junta tórica, cuándo reemplazarla y por qué es importante utilizar únicamente lubricantes a base de silicona o teflón. El sello mecánico de la bombaRudy describe el funcionamiento del sello mecánico y explica por qué es el único punto del sistema que puede simultáneamente aspirar aire y perder agua. También ofrece consejos prácticos para identificar un sello defectuoso mediante una inspección visual rápida. Revisión de tapones de drenaje y carcasa de la bombaEl episodio cubre la inspección de tapones de drenaje, juntas y posibles grietas en la carcasa de la bomba que podrían permitir la entrada de aire al sistema. Uso de crema de afeitar para localizar fugasUna técnica sencilla pero efectiva: aplicar crema de afeitar alrededor de uniones y conexiones para observar si se forma un embudo o depresión que indique la entrada de aire. Cuándo llamar a un especialista en detección de fugasCuando todas las inspecciones visibles han sido descartadas y la sospecha apunta a una línea subterránea, Rudy explica por qué es momento de contactar a un profesional especializado en detección de fugas. Lo Que Aprenderás Cómo diferenciar una fuga de succión de una fuga de presión.  Qué componentes inspeccionar primero.  Cómo detectar problemas en juntas tóricas y tapas de bombas.  Cómo identificar un sello mecánico defectuoso.  Técnicas sencillas para localizar entradas de aire.  Cuándo una fuga requiere intervención profesional. Frase Clave del Episodio"Las burbujas de aire constantes en los retornos no son normales. El sistema te está diciendo exactamente dónde comenzar a buscar."Escucha MásPara más capacitación técnica sobre hidráulica, filtración, química del agua y diagnóstico de problemas en piscinas, sigue el podcast Talking Pools Podcast y mantente al día con nuevos episodios cada semana. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Floc-It Friday, Rudy Stankowitz takes aim at one of the most misunderstood concepts in pool chemistry: pH drift. If you've ever been told that pH "just goes up," Rudy has news for you. Water doesn't drift. Chemistry doesn't shrug. And carbon dioxide may be controlling your pool far more than you've been taught. Before diving into chemistry, Rudy opens with a satirical pool industry news segment covering algae in Washington's Reflecting Pool, Leslie's recent financial improvements, private equity acquisitions, above-ground pool recalls, and the growing obsession with smart pool equipment. Topics CoveredBreaking News from the Pool WorldA tongue-in-cheek look at: Algae growth in the Reflecting Pool near the National Mall  "Operation Green Freedom" and a fictional crop-duster copper sulfate deployment  Leslie's reporting improved sales and customer activity  Ongoing consolidation of pool service companies through private equity acquisitions  Above-ground pool recalls making national headlines  The industry's growing fascination with app-connected heat pumps and automation Why "pH Drift" Is a Bad ExplanationRudy challenges one of the industry's most common phrases.Water does not mysteriously "drift."When pH changes, chemistry is causing it.This episode explains why saying pH drift is often an observation rather than an explanation and why understanding the underlying chemistry matters. The Pool Is BreathingOne of the most important concepts discussed:Your swimming pool is continuously exchanging gases with the atmosphere.Topics include: Gas exchange at the air-water interface  Chemical equilibrium  Carbon dioxide movement  Why pools are dynamic systems rather than static containers of water  How atmospheric chemistry influences water chemistry every second of every day Carbon Dioxide: The Hidden Driver of pH RiseMost pool professionals focus on chlorine, alkalinity, calcium hardness, and acid additions.Rudy explains why carbon dioxide deserves far more attention.Learn about: Carbon dioxide dissolution  Carbonic acid formation  The carbonate buffering system  Why carbon dioxide leaving the water causes pH to rise  The relationship between carbon dioxide, bicarbonate, and carbonate chemistry Eric Knight's Brilliant Cyanurate-Alkalinity ExplanationReferencing the June 3rd episode of Rule Your Pool, Rudy revisits Eric Knight's explanation of why cyanurate alkalinity is treated differently depending on the calculation being performed.Discussion includes: Why cyanurate contributes to total alkalinity  How muriatic acid protonates cyanurate ions  The difference between cyanurate ions and cyanuric acid  Why total alkalinity and carbonate alkalinity are not interchangeable  When to use carbonate alkalinity for LSI calculations  Why total alkalinity is still used for acid demand calculations Does pH Still Matter When CYA Is Present?A detailed review of: The FC/CYA relationship  Hypochlorous acid concentration  The effects of pH on sanitizer strength  Why maintaining the proper chlorine-to-CYA ratio matters  Pathogen kill times at different pH levels  Giardia and leptospira examples demonstrating how pH can still influence disinfection performance Total Alkalinity Is Not a ChemicalOne of the central lessons of the episode:Total alkalinity is a measurement, not a substance.Topics include: Buffering capacity  Acid neutralizing capacity  Carbonate and bicarbonate systems  Why alkalinity gets blamed for everything  The difference between cause and effect in water chemistry Le Chatelier's Principle and Pool ChemistryRudy breaks down one of chemistry's most important concepts into practical pool language.Learn: What happens when equilibrium is disturbed  How the carbonate system responds to carbon dioxide loss  Why hydrogen ion concentration changes  The actual mechanism behind rising pH Why Waterfalls, Spas, Bubblers, and Deck Jets Raise pHIf your backyard resembles a miniature Bellagio, this section is for you.Topics include: Aeration and turbulence  Increased gas exchange  Carbon dioxide stripping  Why decorative water features often accelerate pH rise  Understanding the relationship between aeration and water balance Salt Systems and pH RiseA common misconception is addressed:Salt systems do not create pH.Instead, they create conditions that accelerate carbon dioxide loss.Discussion includes: Hydrogen gas production  Increased turbulence  Gas transfer dynamics  Why salt pools often experience persistent pH rise Acid and Aeration: The Ultimate DemonstrationRudy explains why the classic acid-and-aeration method for lowering total alkalinity proves that carbon dioxide—not alkalinity—is driving pH rise.A practical chemistry lesson every service technician should understand. Key Takeaways pH does not mysteriously drift.  Carbon dioxide is often the real driver of pH rise.  Total alkalinity is a measurement, not a chemical.  Aeration accelerates carbon dioxide loss.  Salt systems indirectly contribute to rising pH by increasing gas exchange.  Understanding equilibrium makes pool chemistry easier to predict.  Once you understand carbon dioxide, many long-standing pool chemistry mysteries disappear. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this Thursday edition of Talking Pools, hosts Steve Sherwood and Wayne Ivusich dive into the realities of running a successful pool service company. From referral programs and pricing challenges to difficult customer interactions and the importance of building relationships with manufacturer representatives, this episode offers practical business advice for pool professionals. The conversation also includes an insurance-focused discussion on the growing topic of natural swimming pools and the unique risks they present. Topics CoveredWhy Referrals Are Still the Best Marketing ToolSteve explains why customer referrals continue to be one of the most effective ways to grow a pool service business. Rather than chasing online reviews or discount programs, he discusses building trust with existing clients and rewarding long-term customer relationships. The Reality of Pool Service PricingNot all pool companies charge the same rates. Steve shares a real-world example of a prospective client comparing prices and why competing solely on price often creates problems. The discussion highlights the importance of communicating value, professionalism, reliability, and service quality. Managing Difficult Customer ExpectationsFrom emergency requests to customers demanding specific service times, the hosts discuss how setting boundaries and maintaining clear expectations protects both the customer and the service company. They explain why not every client is the right fit for every business. Commercial vs Residential Pool CustomersWhy are commercial clients often easier to work with than residential customers? Steve shares his perspective on dealing with engineering departments, facility managers, and property owners versus individual homeowners with highly specific expectations. Insurance Interlude with Pat GranonCan Natural Swimming Pools Be Insured?Pat Granon from the California Pool Association joins the show to discuss insurance considerations surrounding natural swimming pools. The conversation explores whether natural pools are classified as pools for insurance purposes and what coverage options may be necessary for companies servicing them. Additional Risks of Natural PoolsThe discussion examines concerns involving: Communicable disease exposure  Pollution liability  Professional liability risks  Biological filtration systems  Potential legal exposure from waterborne illnesses Pat explains why standard general liability coverage may not always be enough and discusses additional policy options that service companies should consider when working with natural swimming pools. Is a Natural Pool Really a Pool?The hosts debate where natural pools fit within the industry and whether maintaining biology instead of traditional water chemistry creates a fundamentally different risk profile for operators and service providers.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood sits down with Mike Collins, President of Tenjam, to uncover the often-overlooked realities of in-pool furniture. While most homeowners shop based on appearance and price, Mike explains why comfort, engineering, maintenance requirements, water depth compatibility, and long-term performance matter far more once the furniture is actually sitting in the pool. From ergonomics and furniture design to pool covers, vinyl liners, fiberglass pools, and maintenance concerns, this episode challenges many of the assumptions surrounding today's popular tanning ledges and sun shelves. Topics Covered in This EpisodeWhy Two Pool Loungers That Look Identical Can Perform Completely DifferentlyMike explains how ergonomics, contouring, lumbar support, water management systems, and manufacturing quality dramatically impact comfort and usability. What looks great in a photo may become uncomfortable or frustrating after only a few uses. The Hidden Problem with Water-Filled FurnitureMany in-pool furniture designs rely on trapped water for weight and stability. Mike discusses how some loungers can weigh more than 160 to 260 pounds when filled, creating challenges for homeowners, pool service professionals, and anyone using automatic pool covers. Pool Covers and Furniture: Friend or Foe?The conversation explores why many service professionals dislike heavy in-pool furniture and how furniture design can determine whether opening and closing an automatic cover becomes a simple task or a major inconvenience. Does Heavy Furniture Really Mean Better Furniture?One of the industry's biggest misconceptions is that heavier furniture automatically equals greater stability. Mike explains the science of buoyancy, water displacement, and how thoughtful engineering can create stable furniture without excessive weight. Comfort Matters More Than Most People RealizeNot all in-pool furniture is designed with actual human comfort in mind. The discussion examines common design flaws and how proper ergonomics can dramatically improve the user experience for adults, children, and multi-generational families. The Maintenance Nobody Talks AboutFurniture left in pools year-round faces constant exposure to UV light, calcium scaling, scum lines, algae growth, and other environmental challenges. Mike explains what homeowners should know before purchasing furniture and why drainage design matters. Vinyl Liner and Fiberglass Pool ConsiderationsMany pool owners have heard that luxury in-pool furniture isn't compatible with vinyl liner or fiberglass pools. Mike separates fact from fiction and discusses how furniture weight, movement, and construction can affect pool surfaces over time. Why Water Depth Should Be Part of Every Furniture ConversationOne of the most overlooked aspects of pool design is matching furniture to tanning ledge depth. The episode explores how different water depths create completely different user experiences and why builders should discuss furniture plans with homeowners before construction begins. Pool Furniture Is More Than DecorationToday's in-pool furniture is no longer simply a visual accessory. The right furniture can influence how homeowners use their pools, interact with guests, enjoy tanning ledges, and maximize their outdoor living spaces. Key Takeaways Comfort should be evaluated, not assumed.  Furniture weight does not automatically equal quality.  Pool covers and furniture compatibility matter.  Maintenance requirements vary significantly between brands.  Vinyl liner and fiberglass pools require careful furniture selection.  Water depth should influence furniture decisions before a pool is built.  Proper engineering often matters more than appearance alone.  The cheapest option may become the most expensive over time. Memorable Quote"What looks similar online can perform very differently once it's in the water, and understanding the engineering behind the product can make all the difference in long-term satisfaction." Connect with the GuestLearn more about Mike Collins and TenJam's innovative approach to in-pool furniture design, ergonomics, and outdoor living solutions by visiting their website and social media channels.  Revdup Apparel a custom apparel company built for the pool industry. Founded by pool professionalsThe Grit GameThe Grit Game, is not just playing the game, we're changing it. 500+ years industry experience, Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this episode of the Talking Pools Podcast, hosts Lee Salisbury, Shane Sneddon, and Nick discuss one of the most challenging and often frustrating aspects of pool service: leak detection. From simple dye tests and bucket tests to advanced acoustic listening devices, pressure testing, and underground leak locating equipment, the team shares real-world experiences, troubleshooting techniques, and lessons learned from years in the field. Topics CoveredWhy Leak Detection Is a Specialized SkillLeak detection often goes far beyond finding a wet spot in the yard. The hosts discuss how locating leaks requires patience, methodical troubleshooting, experience, and sometimes specialized equipment that represents a significant investment for a service company. Common Leak Sources Every Technician Should Check FirstBefore investing in advanced equipment, technicians can often identify many leaks through basic inspection and process-of-elimination techniques, including: Multiport valve waste lines  Hydrostatic relief valves  Skimmer box cracks  Skimmer faceplates and gaskets  Return fittings  Suction-side plumbing  Equipment pad leaks  Pump lid cracks and air leaks The hosts explain why many leaks can be found without expensive equipment when a systematic approach is used. Dye Testing: Every Technician's Best FriendOne of the most effective and affordable leak detection tools remains simple dye testing. The discussion covers: How dye reveals water movement  Why water table levels can affect results  Choosing the right dye color for different pool finishes  Common mistakes when performing dye tests  Creative field solutions using syringes, plasticine, and simple tools The team also discusses fluorescent dyes and situations where standard dye colors become difficult to see. When the Water Table Changes EverythingHeavy rainfall and high groundwater can completely change leak detection results. Shane shares examples where visible holes in vinyl liners showed no water loss because surrounding groundwater pressure equalized the leak. Understanding groundwater conditions is critical when diagnosing suspected leaks. Vinyl Pool Leak ChallengesThe hosts discuss: Large vinyl liner tears  Aging liner failures  Temporary patching methods  When repairs are no longer practical  Recognizing when liner replacement is the only realistic solution Real-world examples illustrate why some repairs become recurring service calls if underlying liner deterioration is ignored. Fiberglass Pool Failures and Structural IssuesSeveral unusual fiberglass pool failures are discussed, including: Pool walls collapsing due to improper backfill  Hydrostatic valve failures  Pools lifting out of the ground despite being full of water  Drainage design failures around pool shells These stories highlight why understanding soil conditions and groundwater management is just as important as understanding plumbing. Advanced Leak Detection EquipmentShane explains the equipment used by professional leak detection companies, including: Acoustic microphones  Pipe microphones  Pressure testing systems  Underground listening devices  Sonar and sound-based locating systems The discussion includes how these systems work, their limitations, and why training is essential before offering leak detection as a professional service. Is Leak Detection Worth Adding to Your Business?For service companies considering expanding into leak detection, the hosts discuss: Equipment costs  Training requirements  Insurance considerations  Break-even analysis  Market demand  Scheduling and labor requirements They emphasize the importance of understanding profitability before investing heavily in specialized services. Knowing When to Call a SpecialistNot every pool company needs to perform advanced leak detection. The hosts discuss the value of building relationships with trusted specialists and recognizing when a problem exceeds your equipment, experience, or risk tolerance. Real-World Leak StoriesThe episode features several memorable leak investigations, including: A pool that only leaked intermittently  A cracked pump lid causing major system issues  Underground plumbing surprises  Faulty underground repairs  Hidden plumbing modifications discovered during excavation These stories demonstrate why leak detection often feels more like detective work than pool service. Field Tips and TricksThe hosts share practical technician tips, including: Bucket testing procedures  Using plasticine and Blu Tack for temporary line isolation  Why proper expansion plugs matter  Temporary repair products that actually work  The dangers of underground rubber couplers  Repair materials for emergency situations These small tricks can save technicians hours of frustration in the field. Key TakeawaySuccessful leak detection is built on a systematic process of elimination. Start with the obvious, verify assumptions, test methodically, and know your limitations. Whether you're using a simple dye syringe or advanced acoustic equipment, the goal remains the same: gather evidence, eliminate possibilities, and follow the facts until the leak reveals itself. Connect With Talking PoolsHave a topic suggestion or a question you'd like answered on a future episode? Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailEn este episodio, Rudy responde una pregunta que recibe con frecuencia en el campo: ¿cuánta tierra de diatomeas (DE) debe agregarse realmente a un filtro después de una limpieza completa? A través de un enfoque práctico y fácil de entender, explica cómo determinar la cantidad correcta basándose en el área de superficie del filtro y no simplemente en estimaciones o costumbres heredadas. Temas PrincipalesLa importancia de la dosis correcta de DEMuchos técnicos y operadores agregan menos tierra de diatomeas de la necesaria después de limpiar un filtro. Rudy explica por qué esta práctica puede afectar el rendimiento de la filtración y cómo asegurarse de que el filtro reciba la carga adecuada. Cómo se calcula el área de superficie de una rejilla DEUtilizando una rejilla estándar de 19 pulgadas de diámetro como ejemplo, se revisa el proceso para convertir pulgadas a pies y calcular el área de superficie mediante la fórmula del área de un círculo (π × radio²). Por qué cada lado de la rejilla cuentaLas rejillas de los filtros DE tienen dos caras activas de filtración. El episodio muestra cómo considerar ambas superficies para obtener una medición precisa del área total de filtración. Determinando el área total del filtroUna vez calculada el área de una sola rejilla, Rudy demuestra cómo multiplicar ese valor por el número total de rejillas para determinar la superficie completa del filtro. En el ejemplo utilizado, un conjunto de 12 rejillas proporciona aproximadamente 47.28 pies cuadrados de área de filtración. La regla de la industria para la carga de DESe analiza la recomendación comúnmente aceptada de agregar aproximadamente 1.25 libras de tierra de diatomeas por cada 10 pies cuadrados de área de filtración. A partir de esta fórmula, se calcula la cantidad total necesaria para el sistema de ejemplo. Conversión práctica a cucharadasPara facilitar el trabajo en campo, Rudy convierte el peso requerido de DE en cucharadas o paladas estándar, explicando que una palada típica contiene aproximadamente media libra de tierra de diatomeas. Esto permite realizar ajustes rápidos sin necesidad de una balanza. La regla sencilla para recordarDespués de realizar todos los cálculos, Rudy comparte una forma mucho más fácil de estimar la cantidad de DE necesaria en sistemas que utilizan rejillas estándar de 19 pulgadas: aproximadamente una cucharada o palada por cada rejilla. Una regla práctica que simplifica enormemente el proceso para técnicos y operadores. Lo Que Aprenderás Cómo calcular correctamente el área de superficie de un filtro DE.  Cuánta tierra de diatomeas agregar después de una limpieza completa.  Cómo convertir libras de DE a medidas prácticas de campo.  Por qué agregar muy poca DE puede afectar el desempeño del filtro.  Un método rápido para estimar la carga adecuada utilizando el número de rejillas del sistema. Sobre el PresentadorRudy Stankowitz, de Aquatic Facility Training & Consultants, comparte conocimientos prácticos basados en décadas de experiencia en la industria de piscinas, ayudando a técnicos, operadores y profesionales acuáticos a comprender no solo qué hacer, sino también por qué hacerlo.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailIn this thought-provoking Floc It Friday episode, Rudy Stankowitz takes a step away from chemistry myths, manufacturer sound-offs, and social media debates to explore a topic that has generated considerable discussion in both the pool industry and online communities: natural swimming pools. Drawing from four peer-reviewed scientific studies provided by Professor Charles Gerba, Rudy examines what the current scientific literature actually says about biological water treatment systems, pathogen control, microbial communities, and public health.Before diving into the science, Rudy also shares a personal message recognizing National PTSD Awareness Month, discussing the unseen challenges many industry professionals carry and reminding listeners that they are never alone in their struggles. In This Episode Why natural swimming pools represent a fundamentally different philosophy from traditional disinfected pools  The role of biological treatment systems, regeneration zones, gravel beds, and microbial communities  A review of a documented 2001 German outbreak involving more than 200 illnesses associated with a public nature-like swimming pond  What researchers discovered about swimmer exposure, water ingestion, and viral transmission  The findings of a Canadian risk assessment examining pathogen behavior in natural swimming ponds  How filtration rates, turnover times, and treatment efficiency influence health outcomes  The potential role of UV disinfection and why questions remain about its interaction with biological ecosystems  Research from Spain examining microbial populations and fecal contamination in natural swimming pools  Wildlife as a potential source of contamination in recreational waters  The importance of biofilms and the complex microbial communities that inhabit them  Why cyanobacteria, algae, and aquatic microbiology continue to raise important scientific questions  The challenges of identifying microbial populations without site-specific testing  What a 2024 One Health review reveals about algae, cyanobacteria, recreational water quality, and public health  The difference between visible water quality and the unseen biological processes occurring beneath the surface  Why scientific uncertainty is not a weakness, but a critical part of the scientific process Key TakeawayThe current scientific literature does not conclude that natural swimming pools are inherently unsafe, nor does it suggest that all questions surrounding their operation have been answered. Instead, the research consistently points toward the need for continued study, monitoring, challenge testing, and a deeper understanding of the biological communities responsible for water treatment. As Rudy emphasizes throughout the episode, science advances not by defending positions, but by asking better questions. Topics Discussed Natural swimming pools  Biological water treatment  Recreational water health risks  Pathogen control  Biofilms  Cyanobacteria  Algae ecology  Public health  Water quality monitoring  Environmental microbiology  Charles Gerba  Risk assessment  One Health research Mentioned During the Episode Professor Charles Gerba  Canadian Natural Swimming Pool Risk Assessment  German Nature-Like Swimming Pond Outbreak Investigation  Spanish Natural Swimming Pool Microbial Study  2024 One Health Review on Algae and Recreational Waters  National PTSD Awareness Month SponsorsThe 2026 Talking Pools Podcast Pool Industry Mentor Award is proudly supported by: BlueRay XL  LaMotte Company  Revved Up Apparel  Aqua Comfort Water Group Research on Natural Pools https://drive.google.com/file/d/1QpahWoVh3DDoNPwdw3oFsnbmUEj_umrS/view?usp=sharingConnect With Talking Pools

Send us Fan MailThis week on the Talking Pools Podcast, Wayne Ivusich and Steve Sherwood take listeners on a journey through some of the strangest, funniest, and most unforgettable experiences pool professionals encounter in the field. What begins as a discussion about a pool overrun with frogs quickly evolves into a collection of stories that highlight the reality of working around water every day. Wayne and Steve invite listeners to share the weirdest things they have ever discovered in skimmer baskets and pool systems, leading to stories involving snakes, squirrels, possums, underwear, rodents nesting beneath winter covers, and even a horse that found its way through a safety cover and into a swimming pool. The conversation is both humorous and educational, reminding listeners that no two days in the pool industry are ever the same. The episode then shifts to a more serious discussion about water clarity and swimmer safety. Wayne recounts a tragic real-world drowning incident in a cloudy public pool, emphasizing why clear water is not simply an aesthetic goal but a critical life-safety requirement. The hosts discuss why operators should never compromise visibility standards and why maintaining proper filtration and water chemistry remains one of the most important responsibilities in aquatic operations. Steve also addresses the growing trend of misleading social media pool "miracle fixes" and viral videos that promise instant water recovery through tablets or additives. The hosts explain why proper pool chemistry does not work that way and encourage listeners to be skeptical of products that appear too good to be true. In this week's insurance segment, Steve is joined by Pat from California Pool Association Insurance Services to continue their discussion about a unique consulting project involving pools at a doggy daycare facility. The conversation explores liability concerns, insurance requirements, hold-harmless agreements, commercial pool responsibilities, and the challenges of maintaining aquatic facilities that are operated by people whose primary focus is animal care rather than water management. The discussion provides valuable insight for service companies considering unusual or high-liability clients. The second half of the episode dives deep into robotic pool cleaners, filtration systems, and service efficiency. Steve explains why robotic cleaners have become essential tools for modern pool professionals, discusses the pros and cons of suction-side, pressure-side, corded, and cordless cleaners, and shares how automation can dramatically improve service quality while reducing labor hours. The hosts also discuss customer expectations, communication, and the importance of establishing clear responsibilities between pool professionals and facility operators. Finally, Wayne and Steve discuss professional education, the value of Certified Pool Operator (CPO) training, and opportunities for experienced professionals to become CPO instructors themselves. The conversation highlights how education improves safety, builds confidence, creates additional revenue opportunities, and helps elevate professionalism throughout the industry. Topics Covered Weirdest things ever found in skimmer baskets  Wildlife encounters in swimming pools  Pool safety and water clarity  Real-world drowning prevention lessons  Social media pool chemistry myths  Doggy daycare pool liability concerns  Insurance and hold-harmless agreements  Commercial pool management challenges  Robotic pool cleaners and automation  Sand filters vs. cartridge filters  Customer expectations and communication  CPO certification and instructor training  Building a stronger pool service business Connect With Talking Pools

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood sits down with Michael Thill, Regional Sales Manager with The Grit Game, to tackle some of the biggest misconceptions surrounding sales, distribution, retail operations, dealer support, and business growth in the swimming pool industry. Michael shares lessons learned from more than 15 years in retail, distribution, service, renovations, and manufacturer representation, offering a behind-the-scenes look at what really drives success in today's marketplace. From his unexpected introduction to the industry in 2011 as a part-time helper at Caribbean Pools to leadership roles with PoolCorp and now The Grit Game, Michael discusses the power of company culture, mentorship, relationship building, and why loving what you do can completely transform your career. Topics Covered in This EpisodeDo Dealers Only Care About Price?Michael explains why price is often the first question asked—but rarely the deciding factor. Customers and dealers alike are willing to pay more when they receive exceptional service, expert guidance, and genuine support. The conversation explores how value consistently outperforms price in long-term business relationships. Why Product Knowledge Still MattersThe discussion challenges the idea that customers should educate themselves before entering a retail store. Natalie and Michael explain why knowledgeable staff remain one of the most valuable assets a business can have and how ongoing education creates better customer experiences, stronger teams, and increased profitability. The Real Purpose of Retail StoresContrary to popular belief, customers don't only visit pool stores when something breaks. The episode explores how successful retailers create environments that foster loyalty, trust, community, and repeat business long after the initial sale. Distribution Is More Than Moving BoxesMichael shares what he learned working inside distribution and why great distributor representatives function as educators, problem-solvers, business developers, and strategic partners—not simply order takers. Inventory, Forecasting & Supply Chain RealitiesThe pair discuss common misconceptions about inventory availability, forecasting, lead times, and why communication between dealers, distributors, manufacturers, and reps is critical to maintaining product availability and supporting business growth. Building Better Dealer RelationshipsWhat makes a dealer easy to support? What creates challenges? Michael shares candid insights about adaptability, openness to change, communication, and why strong relationships remain one of the most powerful business tools available. Why Great Products Don't Always WinThe conversation explores why even outstanding products can struggle to gain market share and how education, awareness, promotion, and dealer buy-in often matter more than product quality alone. Promotion vs. DiscountingOne of the most practical discussions of the episode focuses on the difference between promoting products and discounting them. Michael explains why businesses often rush to markdowns before fully utilizing effective marketing, customer engagement, and event-driven promotion strategies. Key Takeaways Relationships outperform transactions.  Product knowledge remains a competitive advantage.  Great customer experiences create loyalty beyond price.  Distribution and manufacturer reps can be valuable business partners.  Forecasting and communication reduce inventory challenges.  Education fuels growth at every level of the industry.  Promotion creates excitement; discounts should be a last resort.  Long-term success comes from investing in people, not just products. Memorable Quote"Plants don't grow in the same pot they started in. They need new soil, new opportunities, and continued cultivation. Businesses are no different." — Michael Thill Whether you're a builder, service professional, retailer, distributor, manufacturer, or sales representative, this episode provides valuable insight into the relationships, strategies, and mindset required to thrive in today's pool industry.#TalkingPools #PoolIndustry #PoolBusiness #DealerSupport #Distribution #SalesLeadership #PoolProfessionals #RetailSuccess #BusinessGrowth #AquaticsIndustry #NatalieHood #MichaelThill Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week, Andrea takes listeners on a rapid-fire tour through some of the most misunderstood topics in pool service, water chemistry, equipment operation, and aquatic safety. From saltwater chlorine generation and pH rise to phosphates, storm cleanup pricing, cavitation, combined chlorine, and why nobody should ever trust the phrase "pee is sterile," this episode blends practical field experience with real-world pool science. Among the topics discussed: Why salt chlorine generators produce chlorine gas—not sodium hypochlorite—and what that means for water chemistry.  The real reason pH tends to rise in saltwater pools.  Why algae is not always the fault of the service technician.  Equipment failures, power outages, circulation issues, and other overlooked causes of algae outbreaks.  The surprising amount of urine, sunscreen, body oils, and other contaminants introduced by swimmers.  How bather waste contributes to chlorine demand and combined chlorine formation.  Why commercial and residential pool operators should pay attention to damaged drain covers and entrapment hazards.  The importance of maintaining visibility to the main drain and avoiding cloudy water conditions.  A realistic discussion on phosphates, when they matter, and when they may not.  Hurricane preparation strategies, customer communication, and establishing storm cleanup pricing.  Water hammer, cavitation, and the costly damage they can cause to circulation equipment.  How improper chemistry corrections can lead to scaling, cloudy water, and calcium precipitation.  Why Sarah argues the filter is more like the kidneys than the heart of a swimming pool system.  Cold-water benefits, reduced algae pressure, and seasonal chemical considerations.  Heat stroke recognition, prevention, and emergency response.  Why weekly oxidation remains an important tool for managing combined chlorine.  Air relief valves, trapped air, and equipment safety.  Water circulation patterns, dead spots, and their impact on water quality.  The differences between sanitizers, oxidizers, and disinfectants—and why chlorine and bromine serve multiple roles in aquatic environments.  Understanding total alkalinity, carbonate alkalinity, and cyanuric acid corrections in everyday pool operations. Key TakeawayOne of the recurring themes throughout this episode is that successful pool operation is rarely about a single chemical, piece of equipment, or magic solution. Safe, clear water depends on understanding how circulation, filtration, sanitation, hydraulics, maintenance practices, and human behavior all interact. Whether discussing algae prevention, storm recovery, equipment protection, or swimmer hygiene, the message remains the same: understanding the science makes better pool professionals. Listen NowAvailable on Apple Podcasts, Spotify, YouTube, and everywhere podcasts are heard.#TalkingPools #PoolService #PoolChemistry #SwimmingPool #PoolProfessional #WaterQuality #PoolIndustry #CPO #Aquatics #PoolTech Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Mondays Down Under, Lee Salisbury, Shane Melrose, and Nick discuss one of the more unusual sides of the pool industry: pools built for animals. What starts as a conversation about winter swimming temperatures quickly turns into a fascinating look at dog splash parks, crocodile enclosures, equestrian facilities, koi ponds, and the unique water quality challenges that come with maintaining aquatic environments that weren't designed for humans. Nick shares his experience servicing a commercial dog splash pad attached to a boarding kennel and dog daycare facility. Complete with water features, filtration systems, UV sanitation, ORP control, and large hair-catching pre-filters, the installation demonstrates just how much engineering can go into keeping canine swimmers safe while maintaining water quality. The hosts discuss the realities of servicing these facilities, from dealing with dog hair and elevated sanitizer demand to understanding what pathogens and contaminants may be introduced by animal bathers. The conversation expands into public aquatic facilities that host special dog-swimming events after the regular swimming season ends. Lee describes a commercial pool that transforms into a dog-friendly attraction before winter closure, complete with dog treats, pup cups, and scheduled swimming sessions. The hosts explore why these events have become popular while also examining the additional maintenance and sanitation concerns that come with allowing animals into traditionally human-focused aquatic environments. Along the way, the team shares stories from the field, including crocodile enclosure maintenance, pools converted into fish ponds, koi installations, dogs trapped under pool covers, kangaroos damaging vinyl liners, and other unexpected encounters that remind listeners that pool service often extends far beyond residential backyards. The discussion also dives into commercial pool design and operations, including Australia's practice of color-coding commercial plumbing systems to identify filtered water, unfiltered water, waste lines, and chemical treatment circuits. The hosts explain how these visual systems help technicians navigate complex plant rooms and improve troubleshooting efficiency. Finally, the group reviews sanitation considerations for splash pads and interactive water features, including secondary sanitation requirements, UV systems, ozone treatment, pathogen control, chlorine contact times, and the challenges of maintaining safe water quality in facilities with high bather loads and small water volumes. The episode concludes with practical advice for service professionals managing pools where pets are frequent swimmers and why proper filtration, sanitation, and maintenance become even more important when four-legged bathers are involved. In This Episode Commercial dog splash pads and daycare aquatic facilities  Filtration and sanitation challenges created by animal bathers  Public pools that host dog swimming events  Crocodile enclosures, equestrian pools, and koi pond conversions  Commercial plant room plumbing color-coding systems  UV, ozone, ORP, and splash pad sanitation requirements  Microbiological concerns associated with animal swimming  Practical maintenance recommendations for pools used by pets  Real-world field stories from Australia and New Zealand  Why dog hair may be one of a technician's biggest challenges Connect With Talking PoolsListen to new episodes every week across the Talking Pools Podcast Network featuring industry professionals from around the world discussing pool service, water chemistry, commercial aquatics, equipment, operations, and the challenges technicians face every day.Available on Apple Podcasts, Spotify, YouTube, and everywhere podcasts are found. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailBienvenido al Programa de Certificación de Especialista en Prevención y Erradicación de Algas, impartido por Rudy Stankowitz. En este curso aprenderás a abordar las algas en las piscinas desde una perspectiva completamente diferente: una basada en la ciencia ambiental, la química del agua, la hidráulica y la experiencia real en el campo, en lugar de los típicos tratamientos químicos de “echar productos y esperar lo mejor”.A muchos profesionales de piscinas se les enseña a ver las algas como el problema principal. Este curso desafía esa idea. A lo largo del programa aprenderás que las algas suelen ser un síntoma de problemas más profundos relacionados con la circulación, la filtración, las condiciones ambientales, la eficiencia del desinfectante, el balance del agua y las prácticas operativas. Comprender esas causas de fondo es lo que separa a un técnico que constantemente reacciona a los brotes de algas de un profesional que sabe cómo prevenirlos antes de que comiencen.Este curso explora cómo cada piscina funciona como su propio ecosistema acuático único. Factores como la vegetación circundante, cuerpos de agua cercanos, exposición solar, carga de bañistas, tipo de superficie de la piscina, ubicación geográfica, eficiencia de filtración y diseño hidráulico influyen en el comportamiento del agua y en los tipos de algas que tienen mayor probabilidad de desarrollarse. Debido a que no existen dos piscinas verdaderamente idénticas, la prevención efectiva de algas requiere ir más allá de los métodos genéricos y desarrollar un protocolo de cuidado personalizado para cada piscina individual.Los estudiantes aprenderán a “pensar más allá de la piscina” evaluando las condiciones ambientales y operativas que rodean la instalación. Descubrirás cómo los árboles, el polen, los fertilizantes, las mascotas, los patrones climáticos, la acumulación de residuos, los fosfatos, las zonas muertas de circulación e incluso los cambios estacionales pueden influir drásticamente en la calidad del agua y el crecimiento de algas. Al comprender estos factores contribuyentes, comenzarás a reconocer patrones que te permitirán predecir y prevenir problemas de algas de manera más efectiva.El curso también introduce las diferencias biológicas entre diversas formas de algas y biopelículas de cianobacterias presentes en piscinas, incluyendo algas verdes, algas mostaza, algas negras y moho blanco del agua. Aprenderás por qué tratamientos que funcionan extremadamente bien en una piscina pueden fracasar en otra, y cómo comprender el organismo involucrado permite desarrollar estrategias de remediación más precisas, rentables y exitosas.Uno de los principales enfoques del programa es aprender a trabajar con la ciencia en lugar de luchar constantemente contra ella. Explorarás las relaciones entre el pH, la aireación, la eficiencia del desinfectante, los fosfatos, la contaminación ambiental y el movimiento del agua, mientras aprendes cómo pequeños ajustes operativos pueden generar mejoras significativas en la estabilidad del agua y en la prevención de algas.Al finalizar este curso, tendrás una comprensión más sólida de cómo identificar señales de advertencia ambientales, diagnosticar problemas recurrentes de algas, desarrollar estrategias de tratamiento personalizadas, mejorar la estabilidad del agua a largo plazo y crear piscinas más fáciles de mantener. Más importante aún, comenzarás a pensar como un verdadero profesional acuático: alguien capaz de identificar las causas fundamentales detrás de los problemas de calidad del agua en lugar de simplemente reaccionar a los síntomas.Ya seas nuevo en la industria de las piscinas o un profesional experimentado en servicio y mantenimiento, este curso está diseñado para ayudarte a desarrollar conocimientos técnicos más profundos, mejorar tus habilidades de diagnóstico, reducir el uso innecesario de químicos y posicionarte como un experto más confiable y respetado dentro de tu mercado. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Floc-It Friday, Rudy Stankowitz takes listeners on a journey that starts with a surprisingly heated social media debate about natural swimming pools and ends somewhere in the future of artificial intelligence, predictive maintenance, and autonomous pool care.After receiving a flood of messages asking whether natural swimming pools are truly safe, Rudy shares the Facebook post that unexpectedly sparked a debate with advocates of natural pool systems. The discussion explores concerns about cyanobacteria, biofilms, phytoplankton toxins, and the potential risks associated with naturally managed aquatic environments. Rudy explains why his position has never been anti-natural pool, but rather pro-science, pro-testing, and pro-data. He also shares a direct response from renowned environmental microbiologist Professor Charles Gerba, whose comments on natural waters, disease transmission, and the importance of healthy skepticism add valuable perspective to the conversation. The episode then shifts gears into a much larger discussion about how dramatically the swimming pool industry has evolved over the past several decades. Rudy reflects on entering the business during an era of paper route sheets, handwritten invoices, filing cabinets, road maps, and technicians whose greatest diagnostic tool was experience rather than technology. He explains how much of the industry once relied on instinct, memory, and hard-earned field knowledge passed from one generation to the next. Listeners will hear an in-depth examination of how water testing transformed from subjective color matching to sophisticated digital analysis. Rudy discusses the progression from OTO and DPD testing to FAS-DPD and modern photometric systems, highlighting how improved testing did more than provide better numbers—it exposed inconsistencies and helped move the industry away from guesswork and toward true diagnostics. Drawing from his own research into black algae and cyanobacteria, Rudy explores the concept of pools as living ecosystems rather than simple containers of water. He discusses biofilms, microbial communities, prevention strategies, and why future pool care must focus on understanding entire systems rather than merely reacting to visible symptoms. The conversation touches on copper, silver, zinc, and the broader philosophy of preventative water management. The discussion expands into comfort technologies and the changing expectations of modern pool owners. Rudy examines how heat pumps, cooling systems, automation, and environmental controls have shifted pools from seasonal luxuries to highly managed recreational environments designed around convenience, predictability, and user experience. Along the way, he shares the unforgettable story of Ozzy Osbourne attempting to cool his swimming pool with 3,000 pounds of ice. Professionalism also takes center stage as Rudy discusses how the public perception of pool service has changed. Today's technicians are expected to understand chemistry, hydraulics, automation, electrical systems, filtration, customer service, data analysis, and business management. He explains why professional appearance, continuing education, certifications, and information sharing have become critical components of industry growth and credibility. Finally, Rudy looks ahead to the future. He explores the growing role of sensors, remote monitoring, predictive maintenance, artificial intelligence, drones, robotics, and machine learning. Rather than replacing skilled professionals, Rudy argues that these technologies will amplify expertise, allowing future technicians to spend less time collecting information and more time interpreting it. He paints a picture of an industry increasingly driven by data while still relying on the judgment and experience that only people can provide. This episode is part history lesson, part industry analysis, part philosophy, and part glimpse into the future. Most importantly, it asks a simple question:What happens when an industry stops reacting to problems and starts understanding why they happen in the first place?In This Episode Natural swimming pools and the science behind the controversy  Professor Charles Gerba's thoughts on natural waters and disease risks  The evolution of pool water testing  Cyanobacteria, biofilms, and preventative water management  Why clear water isn't always clean water  The rise of digital diagnostics and photometric testing  Heat pumps, cooling systems, and comfort technology  Professional identity in the pool industry  The future of AI, robotics, drones, and predictive maintenance  Why expertise will matter more than ever in the decades ahead Sponsored By BlueRay XL  LaMotte Company  Aqua Comfort Water Group Service Industry News Revved Up Apparel  Jacks Magic  AquaStar Pool Products Connect With Talking Pools

Send us Fan MailThis week on Thursdays with Wayne & Steve, the guys dive into one of the least glamorous—but most important—aspects of operating commercial swimming pools: documentation, compliance, and dealing with health inspectors. What starts as Steve covering pools while his service manager attends a college graduation quickly turns into a discussion about inaccurate logbooks, misunderstood regulations, and the real-world consequences of bad record keeping. Steve shares a surprising encounter involving a health inspector allegedly advising a technician to record “ideal” water chemistry values instead of actual test results. The conversation explores why accurate reporting is essential, why documenting corrective actions matters just as much as recording test results, and how falsified records can create serious liability issues for operators and service companies alike. Wayne and Steve discuss the reality that not all health inspectors interpret regulations the same way. Drawing from decades of experience, they explain why building strong relationships with local health departments is critical and why operators should remain present during inspections whenever possible. The hosts also examine situations where inspectors have provided conflicting information and discuss the importance of understanding the actual code rather than relying solely on verbal guidance. The conversation expands into the growing controversy surrounding Swimply and other pool-sharing platforms. As more homeowners rent their pools to the public, some states are beginning to classify those facilities as commercial pools. Wayne and Steve break down what that means from a regulatory standpoint and discuss the additional requirements, safety equipment, signage, inspections, and liability concerns that could accompany such a classification. Woof Woof: The Insurance InterludeIn this week's insurance segment, Steve is joined by Pat Grignol of the California Pool Association to tackle an unusual situation involving dog daycare facilities operating swimming pools for canine recreation and swim programs. The discussion explores insurance implications, bonding and grounding concerns, installation versus service liability, and the many questions pool professionals should ask before agreeing to maintain unconventional aquatic facilities. Pat offers practical guidance on how service companies can protect themselves, including recommendations regarding pool installation responsibilities, contractual protections, and the importance of ensuring proper insurance coverage when servicing specialty facilities. The conversation highlights just how quickly liability can escalate when commercial activities involve animals, customers, and water. Also Discussed in This Episode Why cyanuric acid deserves more frequent testing than many operators realize  Commercial pool logbooks and legal documentation requirements  The difference between recording readings and recording corrections  Common inspection issues involving depth markers, handrails, and safety equipment  Why health inspectors often interpret regulations differently  Appealing questionable inspection findings  The shortage of health inspectors in many jurisdictions  Commercial pool requirements triggered by pool rental services  Insurance concerns for specialty pools and animal recreation facilities  Why communication with manufacturers can sometimes be as valuable as consulting regulators  The importance of education and continuing training for inspectors and operators alike Sponsored By LaMotte Company  Council for the Model Aquatic Health Code (CMAHC)  BlueRay XL  Aqua Comfort Water Group  Revved Up Apparel Key TakeawayA pool logbook isn't just paperwork. It's a legal document, an operational record, and often your first line of defense when questions arise. Whether you're dealing with health inspections, commercial pool regulations, Swimply rentals, or even doggy daycare pools, accurate reporting and a solid understanding of the rules can make the difference between smooth operations and major headaches. 

Send us Fan MailIn this episode of the Talking Pools Podcast, host Natalie Hood of The Grit Game sits down with Adam Beech, founder and CEO of PoolBrain, for an in-depth discussion about the operational challenges facing modern pool service companies and the technology being developed to solve them. Adam shares his journey from operating a 20-truck pool service company in Phoenix, Arizona, to creating one of the industry's fastest-growing software platforms after realizing that technician accountability, customer retention, and operational scalability were problems traditional management methods could not fully solve. The conversation explores PoolBrain's latest breakthrough: fully automated LSI (Langelier Saturation Index) chemical dosing. Adam explains how PoolBrain now integrates with the Arenda calculator to automate complex water chemistry calculations, allowing companies to establish their preferred LSI methodology once and have the system consistently execute those calculations for technicians in the field. The result is reduced training time, increased consistency, improved water balance, and fewer chemistry-related mistakes. Natalie and Adam also discuss one of the industry's most persistent challenges: technician turnover. Adam explains how PoolBrain was originally built to solve the difficulties of managing field technicians, maintaining service quality, and scaling operations without increasing administrative burden. The discussion highlights how automation can reduce training requirements, standardize procedures, and help companies maintain quality regardless of staffing changes. The episode takes a deep dive into the growing role of automation in pool service operations, including: Automated chemical dosing  AI-assisted tablet recommendations  Customer communication systems  Route management  Billing automation  Service verification  Preventative maintenance alerts  Equipment monitoring  Inventory management innovations Adam explains how modern software is shifting pool companies from reactive management to proactive operations by identifying problems before they become customer complaints. Examples include tracking PSI trends to detect clogged impellers, identifying recurring chemistry issues before pools turn green, and automatically notifying customers when routes change. One of the most anticipated segments focuses on PoolBrain's future inventory management system. Adam outlines a vision of fully automated inventory tracking that follows products from supplier purchase to truck stock to chemical consumption at individual pools. The goal is a closed-loop inventory ecosystem that dramatically reduces waste, improves accountability, and eliminates countless hours of manual inventory management. Natalie also challenges Adam on several common industry myths, including: "Software is only for large companies."  "All pool software is basically the same."  "Technicians hate software." Adam explains why smaller companies often benefit just as much as larger operations and why modern pool software is evolving far beyond simple digital service logs into comprehensive operational platforms. The discussion concludes with a look at the future of the industry, including remote equipment monitoring, automated chemistry management, AI-assisted operations, integrated supplier purchasing, and the increasing role of data-driven decision-making in pool service businesses. Adam shares his belief that many operational tasks currently performed manually will become fully automated within the next five years, allowing service companies to focus more on customer relationships and business growth. Whether you're a single-pole operator, route manager, service technician, or owner of a multi-truck operation, this episode offers a fascinating look at how technology is reshaping the future of pool service.Key Topics Discussed The origins of PoolBrain  Technician turnover and accountability  Automated LSI dosing  AI-driven chemical recommendations  Customer communication automation  Service verification and photo documentation  Inventory management and purchasing automation  Operational scalability  Customer portals and self-service tools  The future of AI in pool service  Remote monitoring and predictive maintenance  Why software is becoming essential for competitive pool companies GuestAdam Beach Founder and CEO of PoolBrain, former pool service company owner, and software innovator focused on solving operational challenges within the pool service industry.HostNatalie Hood Director of Education and Events at The Grit GameLearn MorePoolBrain Official Website#TalkingPools #PoolBrain #PoolService #SwimmingPoolIndustry #LSI #PoolChemistry #PoolTech #PoolBusiness #PoolIndustryTechnology #AutomationInPools Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailOn this week's Tuesday edition of Talking Pools, Andrea delivers a rapid-fire collection of pool industry myths, misconceptions, pet peeves, and hard-earned observations from the field. What started as an episode about common pool myths quickly evolved into a full-blown list of industry hot takes, terminology frustrations, safety reminders, and the kinds of misconceptions that refuse to die. Before diving into the chaos, Andrea discusses the brutal summer heat, challenges in the field, a commercial pool battling bug issues caused by water level problems, and announces her new merchandise store featuring designs such as "Mind Your Own Pool Business" and "I'm Your Pool Guy's Pool Guy." She also shares plans for subscriber-exclusive content and future Patreon support. The episode includes industry news from a Kentucky waterpark that was forced to drain and refill a lazy river following an equipment-related hazardous materials incident. Andrea also highlights an extensive list of upcoming pool, spa, aquatics, water safety, and trade events scheduled throughout late 2026 and early 2027. The main discussion centers on a collection of misconceptions that continue to frustrate pool professionals: Why calling every chlorine product "shock" can create dangerous chemical handling situations.  The difference between actual industry standards and practices simply passed down from technician to technician.  What professionals really mean when they say they "keep" chemistry at a certain level.  Why understanding active ingredients matters more than trusting marketing labels.  The truth about "chlorine lock" and why chlorine isn't actually locked.  When cyanuric acid levels become problematic and when they don't.  Common misunderstandings surrounding Total Dissolved Solids (TDS).  Why phosphates are not always the emergency many people make them out to be.  The reality that algae outbreaks are not always the fault of the service professional.  Misconceptions surrounding Virginia Graeme Baker (VGB) compliance and pool safety.  Why safety should never be optional in the pool industry.  Organisms that chlorine struggles to eliminate, including Cryptosporidium and Baylisascaris.  Why urine in pools is not as harmless as some people believe.  Limitations of salt system boost and super-chlorination modes.  A candid discussion on natural swimming pools and the health concerns they raise. Along the way, Andrea delivers plenty of humor, blunt opinions, practical field experience, and a reminder that many pool problems are far more nuanced than social media comments often suggest. Whether you're a service technician, pool operator, builder, or simply someone who enjoys industry debates, this episode offers a refreshing look at some of the most misunderstood topics in modern pool care. Topics Covered Pool chemistry myths  Shock vs chlorine terminology  Cyanuric acid misconceptions  Chlorine lock explained  Phosphates and algae control  TDS and water replacement  VGB compliance and safety  Saltwater pool operation  Commercial pool regulations  Natural pool debate  Industry standards vs tradition  Waterborne illness prevention  Pool service field experiences SponsorsThe 2026 Talking Pools Podcast Pool Industry Mentor Award is proudly supported by:BlueRay XLLaMotte CompanyRevved Up ApparelAqua Comfort Water GroupThese companies continue to support mentorship, education, and professional development throughout the pool and aquatics industry. #TalkingPools #PoolService #PoolChemistry #SwimmingPools #PoolProfessional #PoolIndustry #WaterSafety #CPOTraining #PoolMaintenance #AquaticsProfessionals Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on Mondays Down Under, Lee, Shane, and Nick sit down with Lee from AIS Water for a fascinating deep dive into the world of saltwater chlorination, chlorinator cells, and the rare-earth metal quietly impacting pool owners across the globe: ruthenium.AIS Water has spent more than three decades focused exclusively on saltwater chlorination, manufacturing everything from residential chlorinators to massive commercial systems used around the world. Lee shares insights from both the Australian and international markets while explaining why chlorinator replacement cells have become significantly more expensive in recent years.The conversation explores how ruthenium—a critical component used in chlorinator cell coatings—has skyrocketed in price due to global supply constraints, geopolitical instability, increased demand from electronics and AI data centers, and reduced mining output. What once cost around $400 USD per ounce now costs more than $1,600 USD per ounce, creating major challenges for manufacturers and consumers alike.The team discusses:Why ruthenium is essential for modern reverse-polarity chlorinator cellsWhether alternative materials could eventually replace rutheniumThe real reasons some chlorinator cells last 10+ years while others struggle to survive warranty periodsHow manufacturers balance quality, longevity, and rising production costsWhy reverse-polarity technology changed the industry foreverThe differences between older mesh-style cells and modern flat-plate designsHow coating consistency impacts chlorine production and cell lifespanWhy AIS continues to prioritize long-term durability over lower-cost shortcutsThe discussion also ventures into water chemistry and operating conditions that dramatically affect chlorinator performance and longevity. Lee explains how low salt levels, improper testing methods, reverse-polarity frequency, phosphates, water temperature, and flow rates can all influence chlorine production and shorten cell life.Listeners will learn:Why running low salt levels can reduce cell life by thousands of hoursThe difference between chloride testing and conductivity-based salt readingsWhy TDS and actual salt levels are not the same thingHow cold water impacts chlorine generationBest practices for winter chlorinator operationWhy some chlorinators produce exactly what their labels claim while others may notThe importance of understanding chlorinator output ratings and testing standardsThe episode also touches on emerging wellness trends, including cold plunges and hot-cold therapy pools, and the unique challenges these environments create for saltwater chlorination systems.Whether you're a service technician, retailer, builder, or simply someone who wants to better understand what is happening inside a saltwater chlorinator, this episode offers a rare behind-the-scenes look at the science, engineering, and economics driving one of the most important pieces of equipment in modern swimming pools.Got questions about saltwater chlorination, chlorinator cells, phosphates, magnesium chloride, or pool chemistry? Let us know and we may bring Lee back for a future episode.Talking Pools Podcast – Mondays Down UnderBecause sometimes the most important thing in your pool isn't what you can see—it's what is happening on a microscopic layer of ruthenium-coated titanium.#SwimmingPools #PoolService #SaltWaterPools #PoolIndustry #PoolChemistry #TalkingPoolsPodcast #AISWater #PoolProfessionals Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis week on the Talking Pools Podcast, Rudy Stankowitz delivers one of the most brutally honest and emotionally grounded episodes yet — blending psychology, mentorship, advanced chemistry, industry culture, and drowning prevention into a single unapologetic ride through the modern swimming pool industry. Rudy opens the episode by tackling something most people in the industry rarely discuss openly: the mental chaos of becoming good at pool care. He breaks down how the swimming pool industry often throws people into the deep end with little structure, little guidance, and an overwhelming amount of misinformation. From social media “experts” diagnosing pools based on vibes instead of testing, to the psychological toll of green pool emergencies and impossible customer expectations, Rudy explains why mentorship matters more now than ever. The episode then dives into the deeper meaning behind the Talking Pools Podcast Mentor of the Year Award, revealing how last year's nominations exposed stories of mentors helping people survive addiction, rebuild careers, regain confidence, and completely change the trajectory of their lives. Rudy discusses this year's explosive growth in nominations and gives recognition to sponsors helping support mentorship culture throughout the industry, including Blu-Ray XL, Rev'd Up Apparel, and AquaComfort Water Group. Midway through the episode, Rudy gives a shout-out to The Chlorine King Show and host Erik Taylor, praising the show's authentic “in-the-trenches” perspective and raw humor that resonates with pool service professionals battling the same daily chaos. Then comes the chemistry deep dive.Rudy breaks down the biological differences between copper, silver, and zinc in swimming pool treatment systems — explaining why they are not interchangeable “miracle metals,” but instead function as entirely different biological stressors against algae, cyanobacteria, bacteria, and biofilms. He explores how copper disrupts photosynthesis and metabolism, silver attacks microbial survival systems, and zinc interferes with surface attachment and biofilm formation. The episode also explores the role of sequestrants, bioavailability, metal balance, and how improper chelation can reduce effectiveness. Using one of the most memorable analogies of the episode, Rudy describes: “Chlorine is the cop kicking in the door. Copper is the cutting power. Silver disables the command center. Zinc tears down the bunker where they're hiding.” The episode closes on an incredibly serious and emotional topic: drowning prevention.Referencing the latest homeowner drowning prevention issue from Service Industry News, Rudy discusses the psychological reality of drowning incidents, the importance of layered safety systems, and why pool professionals should view themselves as frontline safety advocates — not just chemistry experts or repair technicians. He discusses silent drowning, complacency, gate failures, supervision assumptions, CPR, alarms, electrical safety, and the emotional weight of preventable tragedy. This episode blends science, sarcasm, psychology, mentorship, chemistry, and hard truths into one of the most powerful Floc-It Friday episodes yet.

Send us Fan MailIn this episode, Steve Sherwood shares insights on pool maintenance, commercial vs residential pools, insurance tips, and new hobbies like sailing. Perfect for pool professionals looking to optimize their business and safety practices.keywordspool maintenance, commercial pools, residential pools, insurance, sailing, pool chemicals, pool equipment, client management, pool industry tipskey topicsDifferences between residential and commercial poolsPricing strategies for pool servicesInsurance claims and liability managementNew hobbies and their lessons for businessPool equipment innovations and maintenance tipsSound Bites"File a claim if there's injury, always""Carry insurance, it's there for a reason""Robotic vacuums save time and effort"Chapters00:00Introduction and Overview of Insurance Obligations15:14Understanding Claims and Notifications17:08Injury Claims: When to File18:34Property Damage Claims: Weighing Your Options22:48Special Considerations for Service Companies24:51Liability and Insurance Interactions LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCalifornia Pool AssociationPool Industry Trade OrganizationCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailAI, Automation, and the Future of the Pool IndustryWith Special Guest Fred RossWhat happens when a pool industry veteran with roots in Silicon Valley, data centers, transportation logistics, and large-scale commercial pool operations sits down to talk about artificial intelligence?You get one of the most eye-opening conversations we've ever had on Myth Busting Wednesdays. This week, host Natalie Hood sits down with Fred Ross — former tech executive, entrepreneur, commercial pool operator, and industry innovator — to discuss the rapidly approaching collision between AI technology and the swimming pool industry.Fred shares his incredible journey from the transportation world into Silicon Valley tech, eventually building one of the largest independent commercial pool operations on the West Coast with 50 employees and over $5 million in annual revenue. Along the way, he witnessed firsthand the industry's resistance to technology, standardized processes, and scalable training systems. Together, Natalie and Fred tackle some uncomfortable but necessary questions: Is AI about to radically change hiring in the pool industry?  Can artificial intelligence actually identify better employees than humans?  Will digital AI agents eventually replace customer service staff?  Are robotic pool technicians closer than we think?  What happens to one-pole-and-a-truck companies when smarter competitors begin embracing automation?  Will future pool companies be built around technology rather than chemistry knowledge alone? The conversation dives deep into the realities of AI agents, automated recruiting, intelligent training systems, robotic cleaners, smart equipment, and the growing divide between companies willing to evolve and those still operating like it's 1960. Fred explains why the real bottleneck in the pool industry isn't chemistry — it's business operations, hiring, training, communication, and scalability. He also breaks down how AI can dramatically reduce administrative burdens while helping companies improve customer communication, employee training, and operational consistency. Meanwhile, Natalie brings the conversation back to the human side: customer service  education  mentorship  workforce development  professional standards  and the fear many people feel watching technology evolve this quickly This episode balances excitement, concern, humor, and realism as the two discuss where the industry may be heading over the next decade.Whether you're excited about AI… terrified of it… or somewhere in between…this conversation will absolutely make you think.Because the future of the pool industry may not belong to the company with the biggest route anymore…It may belong to the company that learns fastest.

Send us Fan MailThis week on

Send us Fan MailThis week on the

Send us Fan MailOn this episode of the Talking Pools Podcast, Rudy dives headfirst into one of the most controversial chemistry and regulatory topics currently shaking the pool industry: sodium bromide, EPA labeling law, and the reality of enforcement under FIFRA regulations.This episode is not speculation, fearmongering, or internet rumor. It is a detailed breakdown of what the EPA label changes actually mean, how pesticide law works in the real world, the difference between civil and criminal enforcement, and why documentation—not chemistry testing—is often what creates liability exposure for pool professionals.But the conversation doesn't stop there. Rudy takes listeners deep into the science of algae remediation, cyanobacteria biofilms, ammonium sulfate systems, polyquat chemistry, copper ionization, oxidizer sequencing, and why “black algae” was never one singular organism to begin with.From mustard algae treatments and chloramine chemistry to Nostoc, Oscillatoria, Lingbya, EPS biofilm structures, cyanotoxins, circulation dead spots, and why most pool pros have unknowingly been fighting infrastructure rather than algae itself, this episode tears apart decades of pool industry myths and marketing shortcuts.The show also includes major industry news updates involving Leslie's stock movement, Swimpley rental regulation battles in Minnesota, Department of Energy pool pump compliance relief secured by the Pool & Hot Tub Alliance, Mentor of the Year sponsorship announcements, and giveaway winners from the Talking Pools community. Show Notes Rudy clarifies the episode is a factual discussion about EPA labeling law and not legal advice  Breakdown of the EPA sodium bromide outdoor pool labeling restriction  Explanation of how FIFRA pesticide law makes label instructions legally enforceable  Discussion about bromate formation concerns and the EPA's regulatory reasoning  Why the sodium bromide “ban” is technically a labeling restriction rather than a criminal prohibition  The difference between low enforcement probability and actual legality  How modern enforcement actions often originate from invoices, logs, social media posts, videos, and digital records rather than physical pool testing  The major differences between residential pool enforcement risk and commercial aquatic facility exposure  Civil penalties versus criminal enforcement under FIFRA regulations  Real-world liability concerns tied to knowingly using products off-label  How lawsuits and insurance investigations can expose undocumented chemical practices  Leslie's stock movement and what it may indicate about broader consumer confidence in the pool industry  2026 Talking Pools Podcast Mentor of the Year Award updates and sponsor announcements  Jack's Magic and Revved Up Apparel giveaway winners announced  Minnesota regulators continuing efforts to classify Swimpley rental pools as public/commercial pools  Potential nationwide implications of app-based pool rental regulation  PHTA secures Department of Energy compliance relief regarding new pool pump motor regulations  Discussion surrounding supply chain concerns and delayed enforcement deadlines through 2029  Deep dive into sodium bromide chemistry and bromine sanitizer formation  How ammonium sulfate products like Yellow Out actually function chemically  Why ammonium sulfate systems create aggressive oxidation environments and massive chlorine demand  Chloramine formation explained in the context of algae eradication chemistry  Why mustard algae often responds dramatically to oxidizer amplification treatments  Traditional quats versus Polyquat 60 chemistry explained  Why cheap quaternary algaecides foam aggressively in swimming pools  The structural advantages of Polyquat 60's polymeric chemistry  Why most algaecides work better preventatively than reactively  Rudy explains why cyanobacteria biofilms behave more like fortified microbial cities than traditional algae  Breakdown of Nostoc, Oscillatoria, Lingbya, Microcystis, and other cyanobacteria genera commonly found in pools  Why “black algae” is not one single organism but a broad visual category  EPS slime layers and how they protect cyanobacteria colonies from oxidizers  Why brushing and physical disruption are essential for effective remediation  How pitted plaster creates ideal environments for recolonization  Discussion on hydraulic dead spots and their role in recurring infestations  Copper-based systems explained, including staining risks and chemistry management requirements  Why circulation correction is often just as important as chemistry adjustments  The overlooked topic of cyanotoxins and microcystin-producing cyanobacteria in aquatic environments  Why algae remediation sometimes requires filtration optimization, dilution, and water replacement after cellular collapse  Rudy argues that no algaecide replaces the fundamentals of brushing, circulation, filtration, sanitizer maintenance, and proper FC/CYA management  Why the future of pool chemistry will move toward species-aware remediation strategies instead of generic algae categories  The difference between chemistry-based pool care and marketing-based pool care Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailOn this episode of the Talking Pools Podcast, Steve dives into the realities of commercial pool liability, leak detection, client communication, and the hidden responsibilities that separate true professionals from “just the pool guy.”The episode opens with Steve discussing the frustration surrounding the 2026 FIFA World Cup ticket prices before shifting into another edition of the Insurance Interlude with Pat Grignon of the California Pool Association. Together, they unpack a real-world commercial pool situation involving missing handrails, code violations, liability exposure, and the importance of documenting hazards before they become lawsuits.Steve also delivers a detailed masterclass on swimming pool leak detection—from the bucket test and common skimmer throat leaks to light conduit failures, dye testing, and why every pool company should build relationships with specialized leak detection professionals.The conversation expands into business growth, professionalism, continuing education through CPO certification, building vendor partnerships, and the importance of commanding confidence when speaking with clients. Whether you're a new pool tech or a seasoned operator, this episode is packed with field-tested advice, operational insight, and hard-earned lessons from the trenches of the pool industry. Show Notes Steve discusses taking his first real day off in weeks after nonstop CPO classes, commercial pool work, and field service calls  Frustration over 2026 FIFA World Cup ticket pricing and how rising costs are pushing longtime fans away from attending matches  Insurance Interlude with Pat Grignon of the California Pool Association  Commercial pool liability discussion involving missing handrails, code violations, depth markers, and no-diving signage  Why service companies have a legal duty to identify and document hazards at commercial pools  The importance of written communication, email documentation, and certified letters when addressing dangerous pool conditions  Discussion on foreseeability, negligence, proximate cause, and how lawsuits target everyone connected to a commercial pool incident  Why certain violations should potentially justify closing a commercial pool until repairs are completed  Overlooked commercial pool code requirements including transition lines, deck depth markers, and step visibility indicators  How courts may determine liability between service companies and construction contractors  Steve's philosophy on protecting clients while simultaneously protecting your company from exposure  A full breakdown of swimming pool leak detection basics for newer pool professionals  How to perform the bucket test to confirm water loss  Common leak locations including skimmer throats, light conduits, spa jets, and cracked tile lines  Why Steve recommends using marine epoxy products like Splash Zone for underwater repairs  The value of partnering with dedicated leak detection specialists rather than trying to handle every service internally  Business advice on building strategic partnerships with plaster companies, leak detection companies, and specialty contractors  Discussion about markup strategy and creating referral partnerships that benefit both companies  Why pool professionals should avoid sending outside contractors who may try to steal recurring service accounts  Steve explains why honesty and transparency with customers build long-term trust  The importance of education and CPO certification for newer pool professionals entering the industry  How knowledgeable communication builds authority and helps clients trust your expertise  Real-world examples of identifying hidden hazards clients never noticed themselves  Pool Corp's giveaway promotion for the Aper Scuba P1 robotic vacuum  Discussion about distributor pricing, OEM parts inflation, and why pool pros are increasingly turning to aftermarket options  Teaser for an upcoming episode discussing commercial bidding strategies, vacuum systems, and how Steve slowly closed a six-month commercial contract negotiation Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailPool Inspections, Liability, Codes & the Dangerous Assumptions That Cost Thousands. Part 2 of this 2 part episode.With Host Natalie Hood of The Grit Game and Special Guest Dennis Boyd of Watershape UniversityIn the conclusion of this powerful two-part episode of Myth Busting Wednesdays, Natalie Hood sits down with Dennis Boyd for a brutally honest conversation about the realities of swimming pool inspections, code compliance, safety standards, liability, and the myths that continue to plague the pool industry. This episode digs deep into one of the biggest misconceptions in the swimming pool industry: just because a pool is open, built, or passed inspection once does not mean it is safe, compliant, or properly constructed today. Dennis explains how pool inspectors must constantly continue learning, especially in areas like electrical safety, bonding, lighting systems, hydraulics, structural integrity, and evolving code requirements. Natalie and Dennis break down the dangerous assumption that “if the contractor built it, it must be compliant,” sharing real-world examples of improperly built pools, exposed rebar hidden beneath unfinished shotcrete, disconnected bonding systems, improperly grounded electrical components, and construction shortcuts that could have led to catastrophic failures or lawsuits. The conversation also explores the confusion surrounding municipal inspections and building codes. Dennis explains how different jurisdictions may adopt completely different combinations of the International Building Code (IBC), International Swimming Pool & Spa Code (ISPSC), and local amendments, creating inconsistencies throughout the country. The result? Pools can sometimes receive occupancy approval while still containing serious safety hazards. Natalie and Dennis also tackle: Why home inspectors often lack meaningful aquatic training  The critical difference between general liability insurance and Errors & Omissions (E&O) coverage for pool inspectors  Why written inspection reports become legal disclosure documents during real estate transactions  The growing need for specialized aquatic inspection professionals  Why pool builders, service technicians, and inspectors often operate with completely different knowledge bases  The shocking pool code requirements most professionals have never heard of — including residential safety rope requirements under ISPSC Chapter 8. Dennis also shares how Watershape University training has helped professionals better understand slides, diving envelopes, gate safety, coefficient of friction standards, and the hidden hazards that most homeowners — and many contractors — completely overlook. Natalie closes the episode with a powerful reminder:Pools don't fail because of bad luck. They fail because of bad assumptions.This is an episode every pool builder, service professional, inspector, real estate agent, and pool owner needs to hear.Topics Covered Pool inspection myths  Electrical and bonding safety  Pool code compliance  Residential pool inspections  Watershape University training  Pool builder liability  E&O insurance for inspectors  ISPSC and IBC code discussions  Real estate disclosure and pool inspections  Pool construction defects  Safety standards for residential pools  Why continuing education matters in aquatics Listen & Follow

Send us Fan MailOn this episode of the Talking Pools Podcast, Andrea takes a deep dive into one of the most important — and often overlooked — topics in the swimming pool industry: safety. With summer approaching and pool usage increasing across the country, Andrea discusses the real-world responsibility pool professionals carry when it comes to preventing drownings, suction entrapment incidents, and avoidable tragedies. The episode opens with two heartbreaking Florida drowning stories involving young children — one at a pool party and another at an Airbnb rental property — sparking a broader conversation about accountability, supervision, and the role safety barriers play in aquatic environments. Andrea breaks down the five types of suction entrapment hazards including: Hair entrapment  Limb entrapment  Body entrapment  Mechanical entrapment  Evisceration/disembowelment She explains how these incidents occur, why they remain a serious risk even in modern pools, and why educating homeowners and clients about suction safety is critical. The discussion also explores how damaged or missing drain covers, improper flow rates, aging plastics, and poor maintenance practices can create dangerous conditions. The episode includes a detailed explanation of the Virginia Graeme Baker Pool & Spa Safety Act (VGBA), including: Why VGBA compliance is about the entire hydraulic system — not just drain covers  The role of dual drains and unblockable drains  Safety Vacuum Release Systems (SVRS)  Maximum flow ratings  Drain cover life expectancy  Pump sizing considerations  Commercial inspection requirements Andrea also shares the tragic stories behind the legislation, including the deaths of Virginia Graeme Baker and Abigail Taylor, and how those incidents changed federal pool safety standards forever. Other topics include: Why drowning deaths are increasing in the United States  The importance of swimming lessons and active supervision  Water watcher programs  Airbnb and short-term rental pool safety concerns  Why cloudy water should never be ignored  Why pool pros should document damaged safety equipment immediately  Common dangerous pool games and behaviors that should be discouraged  Long hair safety around suction outlets  Why “touch the drain” games are a terrible idea  The importance of keeping gates and barriers closed Andrea also provides listeners with an extensive list of water safety organizations and educational resources including:Pool SafelyNational Drowning Prevention AllianceAbby's HopePHTA Step Into SwimEvery Child A SwimmerCDC Healthy SwimmingThis episode serves as both a refresher and a reminder that pool safety is not a checklist — it's a culture. Whether you service residential pools, commercial facilities, vacation rentals, or aquatic centers, this conversation reinforces why education, awareness, and proactive prevention matter.Follow the Talking Pools Podcast on all major streaming platforms and join the conversation on social media. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailOn this episode of the Talking Pools Podcast, Lee Salisbury, Shane from Auckland, and Nick from Brisbane dive headfirst into one of the biggest challenges facing pool professionals everywhere: time management. From subscription fatigue to overloaded schedules, the crew discusses how pool service companies can streamline operations, eliminate wasted effort, and create smarter workflows without adding more stress—or more monthly software fees. Nick shares how he has transformed Buffer Zone into a centralized operational hub for his business, using it for everything from technician scheduling and supplier management to equipment manuals, staff notes, training resources, and client communication. The conversation explores how keeping everything inside one ecosystem reduces missed jobs, forgotten tasks, duplicated subscriptions, and operational chaos. The episode also explores creative “workarounds” within software systems—showing listeners how to use scheduling tools for personal appointments, admin blocks, vehicle servicing reminders, supplier pickups, and inventory management. Shane discusses his previous use of the Timely calendar system and how similar functionality can be recreated directly inside Buffer Zone to simplify operations and reduce reliance on external apps. Lee takes the conversation further into productivity systems, sharing how tools like Google Workspace, Google Calendar, Google Tasks, Google Forms, Google Drive, and automation integrations can dramatically improve efficiency for pool service companies. The discussion highlights real-world examples of live technician reporting, automated spreadsheets, winter repair prospecting, quote generation, inventory forecasting, and field-to-office communication systems that save hours every week. The team also discusses password management, shared staff access, cloud-based documentation, technician accountability, and how centralizing information can protect businesses when employees leave or systems fail. Most importantly, this episode focuses on the philosophy of continuous improvement—making small operational changes that create massive long-term gains. Whether you're a solo operator or managing multiple technicians, the crew emphasizes that investing time into better systems today can save enormous amounts of time, stress, and money tomorrow.  Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis episode features Scott Hamilton, CEO of United Chemical, discussing the EPA's recent restrictions on sodium bromide, its implications for pool professionals, and the science behind bromate formation and safety. Gain insights into regulatory processes, chemical safety, and effective pool management strategies.keywordssodium bromide, EPA regulations, bromate, pool chemistry, pool safety, algae control, chemical risk assessment, United Chemical, Yellow Treat, bromine poolskey topicsEPA's restrictions on sodium bromideBromate formation and health risksScience and risk assessment of pool chemicalsguest nameScott HamiltonSound Bites"Don't let your mentor go, that's mentoreward.com.""Bromamines are effective and don't have a nasty smell.""Pool pros should voice their concerns to regulators."Chapters00:00Introduction to the EPA's Controversy on Sodium Bromide03:52The History and Impact of Bromate Regulations06:53Understanding Bromate Formation in Pools09:30The Chemistry of Bromine and Chlorine in Pools12:18The Misconceptions of Bromine Pools15:16Toxicology of Bromate and Cancer Risks18:12Bromate in Food Products and Regulatory Delays22:25Understanding EPA's Role and Challenges25:10The Impact of Lobbying on Chemical Regulations29:45Efficacy of Sodium Bromide in Algae Control30:50Trends in Mustard Algae Growth34:22Research Findings on Bromate Formation42:48Engaging with Regulatory Bodies45:40Legacy and Safety of Sodium BromideResourcesUnited ChemicalYellow TreatEPA Regulations on Bromide Products (2005)Bromate Risk Assessment Study AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Jack's MagicIf you know Jack's you'd have no stains!Service Industry NewsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailThis episode explores the impact of AI on the insurance industry, business practices, and legal considerations, featuring insights from industry expert Pat Grigno.keywordsAI, insurance, business, contracts, legal, technology, automation, risk managementkey topicsImpact of AI on insurance industryLegal and contractual considerations with AIAI's role in business efficiency and risk managementguest namePat GrignoSound Bites"AI is affecting all of us now""AI can help draft better contracts""Terrorism insurance costs vary by risk"Chapters00:00The Impact of AI on Business and Insurance11:18Navigating AI in Contracts and Insurance Policies15:27Understanding Liability and Insurance in Unforeseen EventsResourcesCalifornia Pool AssociationAI Contract Summarization ToolsGuest linksLinkedIn Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Send us Fan MailJoin us as we explore the critical, often-overlooked world of pool inspections with expert Dennis Boyd. Discover the myths, safety concerns, and essential knowledge every homeowner, builder, and inspector needs to prevent disasters and legal issues. Part 1 of 2.Keywordspool inspections, pool safety, home inspection, water chemistry, pool construction, legal issues, pool industry, inspection mythsKey TopicsThe importance of thorough pool inspectionsCommon myths and misconceptions in pool safetyThe role of water chemistry and construction knowledge in inspectionsGuest NameDennis BoydSound Bites"Not all inspectors are trained equally.""Inspectors need broad construction knowledge.""Continuous education makes a better inspector."Chapters00:00Introduction to Pool Inspections01:45Understanding the Importance of Thorough Inspections09:49Debunking Myths About Pool Inspections29:12The Role of Education and Training in Inspections Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com

Pool Pros text questions hereIn this episode, Heidi Weeks from Peppermint HR shares expert insights on HR best practices for small businesses, especially in the pool industry. Topics include compliance, structuring, connection, and practical tips for building a strong HR foundation.keywordsHR, small business, pool industry, compliance, employee engagement, HR policies, team management, HR tipskey topicsHR compliance and award classificationsBuilding organizational structure and clarityCreating connection and engagement with stafftakeawaysStart with compliance: pay rates, contracts, policies.Embed simple HR systems early to support growth.Regular communication and feedback are crucial.Know your staff personally to motivate and retain.guest nameHeidi WeeksSound Bites"Know your award and pay rates""Establish clear HR processes""Create a family culture"Chapters00:00Introduction to HR in the Pool Industry02:29Unique Challenges in the Pool Industry04:53The Importance of HR from Day One07:41Three Pillars of HR: Confidence, Clarity, and Connection10:00Building Confidence through Compliance12:47Establishing Clarity in HR Processes15:31Fostering Connection for High Performance17:56Navigating the Employer-Friend Dynamic20:31Common HR Mistakes and Easy Fixes23:25Engaging Employees for Better Retention26:02Conclusion and ResourcesResourcesPeppermint HR WebsiteHR Foundations GuideHR Health Check Quiz Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com