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The NextGen Cast is a podcast from Next Generation GP, a free national leadership programme for GPs at the start of their careers. In this podcast, we go backstage with some of our favourite speakers..and get to know the real people behind the titles. You

Nish Manek


    • Apr 28, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 47m AVG DURATION
    • 49 EPISODES


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    Latest episodes from The Next GenCast

    Episode 45: Backstage with Dr Becks Fisher

    Play Episode Listen Later Apr 28, 2025 55:47


    On today's episode, I'm absolutely honoured to be joined by my dear friend, Dr Becks Fisher. Becks is a GP and the Director of Research and Policy at the Nuffield Trust—a hugely respected voice in UK health policy.Becks helped to co-found Next Gen GP nearly eight years ago, and she's been a close friend and someone I've deeply admired ever since.In this conversation, Becks shares her journey from being a clinical fellow to becoming a national leader in healthcare policy. We talk about her passion for health equity, her reflections on the future of general practice, and the pivotal moments that have shaped her career.We also explore the role of mentorship, the challenges of balancing work and life, and some brilliant advice for GPs earlier in their careers.She's not only an inspiring leader—but truly, just a thoroughly brilliant human being. I'm so proud to call her a friend, and I can't wait for you to hear this episode...*Highlights:01:00 – Becks's Role at Nuffield Trust02:00 – Journey into the Think Tank World05:00 – Influence and Impact of Think Tanks08:00 – Challenges in Health Equity15:00 – Personal Leadership Journey19:00 – Advice for Aspiring Leaders23:00 – The Value of Fellowships26:00 – Building Networks and Mentorship35:00 – The Role of Media in Healthcare40:00 – Balancing Work and Life46:00 – The Future of General Practice*LinksFollow Becks on TwitterHarkness FellowshipBeck's recent Nuffield Trust paper on the Future of the Partnership Model*Recommendations:Book: Four Thousand WeeksBook: Dare to LeadPodcast episode: The Next GenCast Episode with Oliver Burkeman Hosted on Acast. See acast.com/privacy for more information.

    Episode 44: Our TOP 5 most popular episodes

    Play Episode Listen Later Feb 11, 2025 52:07


    The Best of The Next Gen Cast: Celebrating Eight Years of Next Gen programmesIn this special episode of The Next GenCast, we celebrate the Next Gen's 8-year anniversary by revisiting the highlights from the five most downloaded podcast episodes.Get ready to hear from truly inspiring leaders on a range of topics, from the conversations which have resonated the most with our listeners over the years:4 mins- Oliver Burkeman on Time Management15 mins- Don Berwick on Joy in Work24 mins- Sarah Jane Marsh on Work-Life Balance31 mins- Jeremy Hunt on Leadership and Politics38 mins- Laura Neilsen on Tackling Health Inequalities*Links to the full episodes:Oliver BurkemanDon BerwickSarah Jane MarshJeremy HuntLaura NeilsonThank you to everyone who has listened, subscribed and shared the podcast, as well as giving us your thoughts on what resonates - it has been wonderful to hear how much you're enjoying it. Hosted on Acast. See acast.com/privacy for more information.

    Episode 43: Backstage with Ben Maruthappu, CEO of Cera

    Play Episode Listen Later Dec 23, 2024 54:59


    Today, I'm delighted to welcome Dr Ben Maruthappu, a young leader who has transformed from being a junior doctor to globally recognised entrepreneur.Ben is the co-founder and CEO of Cera, the UK's largest health tech company, which supports over two million patients a month with innovative, home-based care solutions. His work has led to many accolades already, including being named in Forbes' 30 Under 30, an MBE, and the EY Entrepreneur of the Year award for 2024.In this episode, Ben shares his remarkable story—from personal experiences that sparked his idea to transform the social care sector, to the lessons he's learned scaling a business in an extraordinarily short space of time. He also dives into what it takes to persevere when you have an idea, lessons he learnt from working alongside Simon Stevens for a year, and offers some fascinating insights into the future of AI in transforming healthcare. Get ready to be inspired by the story of a visionary leader who has reshaped the landscape of healthcare, and is definitely one to watch in the healthcare technology space. *Highlights:00:01:44 - Ben Maruthapu's Journey from Junior Doctor to Entrepreneur00:06:02 - The Importance of Mentorship and Relationships00:08:40 - Early Signs of Entrepreneurial Spirit00:15:29 - Becoming Simon Stevens Fellow00:17:13 - Insights on Policy and Politics in NHS England00:26:18 - Introduction to Cera and Its Mission00:38:03 - Key Learnings from the Early Days of Cera00:42:09 - Best and Worst Aspects of Being a CEO00:45:49 - Balancing Work and Family Life00:46:37 - The Future of Technology in Healthcare00:48:02 - The Transformative Potential of AI in Healthcare*Social mediaBen on LinkedInFollow Ben on TwitterCera Hosted on Acast. See acast.com/privacy for more information.

    Episode 42: Backstage with Dr Raj Patel MBE, former NHSE director

    Play Episode Listen Later Nov 19, 2024 55:04


    I'm thrilled to share the latest episode of our podcast with you. This time, I had the honour of sitting down with Dr Raj Patel MBE.I worked with Raj when he was Interim National Medical Director of Primary Care for NHS England. Before that he was Medical Director for the North-West, and has held numerous senior clinical leadership positions in his career.But it was after reaching what he thought was the pinnacle of his career, that things took a turn for the worst.Imagine working across the road from a doctor, being asked to counter-sign his cremation forms for years - and one day realising that there were just too many forms for this to be normal. We're talking about none other than Dr Harold Shipman, one of the most prolific serial killers in modern history. Not only did Raj experience the chilling reality of this discovery, but in this episode he reveals the personal and professional battles he encountered as he helped uncover the truth.From humble beginnings in Leicester to becoming a trailblazer in medical leadership, with stints as a TV doctor, advisor to the Department of Health, and stand up comedian along the way, Raj's journey is nothing short of fascinating. *Highlights:Early Life and Influences (4 mins)Challenges and Triumphs in Medical School (8 mins)The Grueling Early Years as a Junior Doctor (9 mins)Transforming General Practice (11 mins)The Unveiling of Dr. Harold Shipman (22 mins)The Tribunal and Its Aftermath (29 mins) Personal and Professional Impact (31 mins) A Shift Towards Patient Safety (35 mins) Leadership Lessons and Personal Growth (37 mins)NHS England and Greater Manchester (40 mins)Navigating the COVID-19 Pandemic (44 mins) Reflections and Future Roles (45 mins) Quick Fire Questions (47 mins) *Social mediaRaj on LinkedInFollow Raj on Twitter Hosted on Acast. See acast.com/privacy for more information.

    Episode 41: Backstage with Tara Mohr, author and coach

    Play Episode Listen Later Oct 22, 2024 59:22


    I am SO excited in this episode to speak to Tara Mohr, an expert in women's leadership and well-being, and an author, educator and certified coach. Her book, Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create and Lead, is one of my favourite books, and I am constantly recommending it to people.It provides real, practical tools to help women quiet self-doubt, identify their callings, “unhook” from praise and criticism, unlearn counterproductive "good girl" habits, and begin taking bold action.In this episode, Tara explains what she means by "playing big", and sheds light on why being more loyal to our dreams than our fears can shift our life's trajectory.We tackle the pervasive influence of the inner critic, debunk myths around imposter syndrome, and offer practical strategies to harness the wisdom of our inner mentor...and much more.*Highlights:(3 mins) - Empowering women to play big(9 mins) - Navigating work and motherhood(19 mins) - Managing the inner critic(33 mins) - Harnessing your inner mentor(44 mins) - Unhooking from feedback(52 mins) - Improving communication and visibility(55 mins) - Top 3 tips *ResourcesPlaying Big, by Tara MohrThe Inner mentor visualisation *Social media@tarasophia Hosted on Acast. See acast.com/privacy for more information.

    Episode 40: Backstage with Nnenna Osuji, CEO of North Middlesex University NHS Hospital Trust

    Play Episode Listen Later Sep 17, 2024 49:37


    This episode is with the wonderful Dr Nnenna Osuji, Chief Exec of North Middlesex University Hospital Trust and consultant haematologist.From her multicultural upbringing in Scotland and Trinidad to her academic journey in medicine and haematology, Nnenna's path is one of resilience and continuous learning. In this episode, Nnenna opens up about profound life lessons and the challenges she faced, including imposter syndrome and being the only person of colour in many leadership settings. Drawing from her rich cultural background and the influence of her parents, she emphasises the critical importance of mentorship, support networks, and the balance of striving for excellence with being a present mum.*Highlights:Leadership journey (2 mins)Defining moments and influences (9 mins)Lessons for younger self (11 mins)Leadership qualifications and learning (13 mins)The importance of sponsors (18 mins)Imposter syndrome (20 mins)The journey from medical consultant to CEO (26 mins)Self care and motherhood (33 mins)Balancing work, family and leadership (40 mins)Book recommendations and leadership tips (47 mins)*ResourcesFour Thousand Weeks, by Oliver BurkemanThe 100 Year Life, by Lynda Gratton and Andrew ScottBrene Brown*Social media@nosuji01LinkedIn@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode 39: Backstage with Dr Agatha Nortley-Meshe, NHSE Regional Director for London

    Play Episode Listen Later Jul 18, 2024 54:47


    This episode is with Dr Agatha Nortley-Meshe, a practising GP and Regional Medical Director for Primary Care, for NHS England. She has extensive experience in urgent care, having previously been Medical Director the London Ambulance Service, and Clinical Governance Lead for Croydon NHS 111. As one of very few black female leaders in a senior NHS leadership role, Agatha opens up about how hard it can be to shake her imposter syndrome, and how important it is for leaders from minority groups to have their seat at the table.*Highlights:Early influences (3 mins)Becoming a GP (7 mins)Advice to her younger self (9 mins)Her journey and choosing opportunities (11 mins)Proving herself as a minority woman (19 mins)Advice to other minority leaders (22 mins)Reflections on her role at NHSE (32 mins)Juggling, credibility and balance (37 mins)Self-care and personal passions (39 mins)Quick fire (41 mins)A secret surprise (52 mins)*Social media@a_nortleymeshe@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode 38: Backstage with Ben Francis, CEO of Gymshark

    Play Episode Listen Later Jun 27, 2024 34:27


    This episode is with Ben Francis MBE, the founder and now the CEO of Gymshark, the global gym brand that is worth billions.Gym Shark started here in the UK in Birmingham, when Ben was in his 20s and working for Pizza Hut.This is a conversation I have looked forward to for such a long time- there is no one like Ben in the UK, that has built such an iconic company in his 20s. His net worth is over billion dollars, and at the age of just 31 has been named the UK's youngest billionaire.His story has a real rags to riches theme and on paper he's the epitome of success…and yet he talks so openly about realising when to step back as a leader, constantly learning from others and working on his weaknesses, and being fully transparent about all of this in the hope that it might inspire other young leaders.*Highlights:Where it all started (3 mins)Key influences and inspiration (5 mins)Leadership lessons (11 mins)Choosing to step back (13 mins)Taking feedback (16 mins)Working on public speaking (18 mins)Culture and values at Gymshark (23 mins)Managing a team (26 mins)Work-life balance (28 mins)Does money bring happiness? (30 mins)Quick fire (31 mins)*Social media@Benfrancis1992@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode 37: Backstage with Shellye Archambeau (fomer tech CEO)

    Play Episode Listen Later May 30, 2024 59:55


    This episode is with Shellye Archambeau, former CEO of MetricStream. You may not have heard of her, but I think you'll be glad you did when you've listened. I love hearing leadership stories of people outside the NHS, and I think this one in particular gave me lots to think about. I stumbled across Shelleye on another podcast, and read her book Unapologetically Ambitious- and it blew me away.From being the oldest of four in a modest American family to becoming one of the first black female CEOs of the tech industry and creating “the most stunning Silicon Valley turnaround,” Shellye knows how to create success on her own terms, and through her book and her videos, she's now made it her mission to teach others to do the same. She's been featured frequently in Forbes, the New York Times Business Inside, and more, is subject of a Harvard Business School case study on becoming a CEO, and has been on lots of big podcasts around the world. She's currently a Fortune 500 board member, and now spends her time talking about her leadership career and lessons she's learnt.*Highlights:Her journey (4 mins)Where her conviction came from (7 mins)Imposter syndrome (11 mins)Having a goal whilst staying flexible (17 mins)Broadcasting your intentions (24 mins)Self-care (30 mins)Taking risks (34 mins)Negotiating in a new job (37 mins)Lessons she learnt at the top (46 mins)Adopting a mentor (54 mins) *ResourcesShelley's websiteHer bookHer new network Ignite*Social mediaTwitter- @ShelArchambeau@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode 36: Backstage with Max Prangnell for a media crash course

    Play Episode Listen Later Apr 25, 2024 49:15


    This episode is a media training masterclass, with Max Prangnell.You never know as a leader when you might be thrust under the media spotlight, and it's always better to be prepared. But good, affordable media training is hard to come by.... so we've brought an expert to you.Max has been the Director of Communications and External Affairs at the Academy of Medical Royal Colleges for the last twelve years, for the most part combining this with running a successful media training and crisis management company, Millbank Media which counted five Government departments as its main clients. Before that he spent twenty years as a print and broadcast journalist starting on the Sunday Times and ending up as programme editor at ITN via daytime telly, late night chat shows and a stint as a regional news reporter.He's done lots of training over decades with people in the NHS and in the civil service, including Prof Helen Stokes Lampard- whom many of you will know.*Highlights:His background and motivations (4 mins)Why doctors are hard to train (8 mins)What trips us up the most (11 mins)What should we be wary of? (21 mins)Big tips for preparing at short notice (23 mins)When to be cautious (30 mins)When it's all going wrong (36 mins)What if you have no idea of how to answer something? (40 mins)His top public speaking tips (43 mins)The best way to get better (47 mins) *Resources:Millbank media *Social mediaMax Prangnell@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode re-release: Backstage with Sir John Timpson

    Play Episode Listen Later Mar 26, 2024 48:26


    This month we are re-releasing one of our most popular episodes- a conversation with Sir John Timpson, Chairman and owner of Timpson.Many observers can't understand how a firm of shoe repairers can keep its staff happier than some of Britain's richest companies. The answer lies with the chairman of Timpson and his no-nonsense approach to management. John has ensured they do more than cut keys- they also have a culture of cutting out policy and processes so people can do the job to the best of their ability, and they embody some of the most progressive thinking in the business world. That ethos is even more remarkable when you learn that around 12% of their employees are ex-convicts. Sir John's son, James Timpson, has just released a book about the Timpson approach called The Happy Index , where he describes the essence of the Timpson culture: Turn up on time. Trust your team. Do your work.*Highlights:His early journey (4 mins)"Upside-down management" (5.5 mins)What the culture looks like in practice (7.5 mins)Giving staff autonomy on the front line (15 mins)Why they have a 'Director of Happiness' (19 mins)Looking after staff mental health and wellbeing (21 mins)The Timpson recruitment strategy (26 mins)Performance mangement and the 'Happy Index' (29 mins)Recruiting from prison (34.5 mins)His reflections from fostering over 90 children (39.5 mins)What the NHS can learn from the Timpson culture (43 mins)A book, a role model, and top tips (45 mins)*Social media:@JamesTCobbler@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 35: Backstage with Dr Karen Kirkham (CMO of Deloitte)

    Play Episode Listen Later Feb 27, 2024 48:52


    This episode is witih Dr Karen Kirkham, who is Chief Medical Officer of Deloitte. Karen has been a practising GP for over 30 years, and previously was Clinical Lead for the Dorset Integrated Care System, as well as a National Clinical Advisor for Systems Development with NHSE/I. She's an insightful, well-respected, inspiring leader who's not afraid to speak up, and is a huge advocate for clinical leadership.This is an honest conversation from someone with decades of experience across the NHS and private sector, who really cares about nurturing young leaders.*Highlights:Early influences (2 mins)First steps in leadership (6 mins)Self development (9 mins)Getting a coach (14 mins)Taking opportunities (18 mins)Having a plan - or not (20 mins)Juggling clinical work and leadership (22 mins)Family, and tips for work life balance (29 mins)Finding confidence (36 mins)Quick fire (43 mins) *Resources:Her book recommendation: Beyond The Summit, by Todd SkinnerMore on Karen and her role with Deloitte *Social media@Karen_kirkham2@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode 34: Backstage with Dr Claire Fuller

    Play Episode Listen Later Jan 22, 2024 49:45


    Our 2024 season kicks off with Dr Claire Fuller, who is the National Medical Director of Primary Care for NHSE, a role she's held since September 2023.Prior to that she was Surrey Heartlands Integrated Care System Chief Executive, having previously been the Accountable Officer for the CCG. She's been a practising GP in the area since 1995.In November 2021, Claire was invited by NHS England Chief Executive Amanda Pritchard to lead a national piece of work looking at primary care within integrated care systems, to identify what was working well and why. The output became known as the Fuller Stocktake, and was co-signed by all 42 ICS Chief Executives who committed to the recommendations.She was HSJ Clinical Leader of the Year in 2017, and is regularly named in the HSJ list of most influential people in the NHS.Claire has spoken at Next Gen GP programmes before, and she's always full of energy, very honest (as you'll see!), and a strong advocate for young leaders.*Highlights:Reflections on her NHSE role so far (3 mins)GP retention (10 mins)Early influences (16 mins)Darkest moment (20 mins)Personal development (23 mins)Proudest roles (26 mins)Imposter syndrome (29 mins)Juggling clinical work with leadership (30 mins)Motherhood (33 mins)Finding energy and headspace (42 mins)Quick fire (44 mins) *Resources:The Fuller Stocktake *Social mediaClaire Fuller@NextGGP/ @nishmanek Hosted on Acast. See acast.com/privacy for more information.

    Episode 33. Backstage with: Prof Michael West

    Play Episode Listen Later Nov 29, 2023 62:21


    After a bit of a break, The Next GenCast is back with some amazing guests for you...And that starts with this episode, which is with our most requested guest since the podcast started- Professor Michael West. Michael West is officially Professor of Work and Organisational Psychology at Lancaster University, but he's known to many as the guru on compassionate leadership for the NHS. He's worked tirelessly to develop cultures of high quality and compassionate care in health services over the last 35 years with a strong focus on the wellbeing of staff. Amongst a myriad of achievements, he led the development of the NHS National Staff Survey, and recently co-chaired the two-year independent inquiry on behalf of the UK General Medical Council into the mental health and well-being of doctors. He was appointed a CBE in 2020 for services to compassion and innovation in healthcare. *Highlights:His story (5 mins)How does showing compassion differ from just being nice? (10 mins)Core elements of compassionate leadership (14 mins)What stops us from doing this? (20 mins)Dealing with difficult leaders (29 mins)Happiness at work (35 mins)Moral distress (37 mins)Listening with fascination - top tips (43 mins)Self compassion (48 mins) Quick fire (55 mins) *Resources:His latest book- "Compssionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care"His book recommendation: Hope in the Dark, by Rebecca SolnitA helpful explainer on compassionate leadership by Michael West, with The Kings Fund *Social media:@WestM61@NextGGP/ @nishmanek *Subscribe to the Next Gen GP monthly bulletin to keep in the loop:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 32. Backstage with: Oliver Burkeman.

    Play Episode Listen Later Dec 19, 2022 58:56


    This is our Next GenCast Christmas Special!We've done something different for this one: instead of hearing from a leader, this episode is with the utterly brilliant best-selling author and journalist, Oliver Burkeman. His latest book "Four Thousand Weeks: Time Management for Mortals", was easily my best read of 2022, and might give you lots to think about over the Xmas period.The average person has about 4000 weeks on planet earth, which doesn't sound like much does it? But I promise this isn't a pessimistic episode about how short life is, or full of cliches about living in the moment- in his book, Oliver Burkeman shares an amazing philosophy to overcome overwhelm when it comes to choosing how to spend the rest of your four thousand weeks. *Highlights:The premise of the book (5 mins)Prioritising (14.5 mins)FOMO (19 mins)Work-life balance (25 mins)Making 'enlarging and diminishing' choices (33 mins)Imposter syndrome (36 mins)Inbox Zero (39 mins)Pay yourself first (46 mins) Procrastinating (47.5 mins) *Resources:Oliver's latest book- Four Thousand WeeksThe Antidote (another brilliant book by him)His viral article on "Winging it" mentioned around 36 mins inAnother great podcast episode he recorded with Stephen BartlettHis website and newsletter *Social media:@oliverburkeman@NextGGP/ @nishmanek *Subscribe to the Next Gen GP monthly bulletin to keep in the loop:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 31. Backstage with: Dr Aarti Bansal.

    Play Episode Listen Later Oct 31, 2022 39:45


    This episode is an extra special collaboration with the wonderful team at FairHealth.They are an amazing charity set up by GPs, offering free resources to help anyone in the NHS to develop the knowledge, skills and confidence to work in areas of deprivation. This episode is hosted by Dr Rachel Steen, producer of the brilliant Finding Fair Health podcast. Rachel is a GP in Sheffield, and runs the GP Trailblazer scheme. She's also an invaluable part of the Next Gen GP leadership team, having hosted programmes in her patch in Sheffield and supported our team out there.For this episode, she interviews Dr Aarti Bansal.Aarti's a GP in Sheffield, and she founded the incredible Greener Practice network in 2017. They are an inspiring network of GPs across the country, who aim to enthuse and engage our primary care community in action towards environmentally sustainable healthcare.*Highlights:Aart'is drive for Greener Practice and sustainability (4 mins)What can we do as health professionals (8 mins)Four pillars of sustainability (10 mins)Prevention (11.5 mins)Social determinants of health (16 mins)Greener Practice (20 mins)Challenges with bringing new people on board (29 mins)Leadership lessons (30.5 mins) Top tips, role model, and a book (35 mins) *Resources:Greener PracticeNancy Kline – Time to Think (book)Active Hope (book) Finding FairHealth Podcast (hosted by Rachel Steen)Next Gen Webinar on Greener practice with Aarti's team- worth a watch if you missed it! *Social media:@rmsteen@NextGGP/ @nishmanek *Subscribe to the Next Gen GP monthly bulletin to keep in the loop:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 30. Backstage with: Sir Michael Marmot

    Play Episode Listen Later Sep 26, 2022 59:37


    We are back! And this is an extra special episode to kick us off, with none other than Professor Sir Michael Marmot, the guru of health inequalities. Sir Michael Marmot's work has changed how physicians, public health experts and governments think about health inequity. His work has been cited more than 250,000 times, and his influential Review has spread from the Eastern Mediterranean in 2019 to Manchester in 2021. You might have seen Sir Michael's reports, read his books including The Health Gap, or perhaps you've heard him speak. But for this conversation, we wanted to get to know the man behind the title...*Highlights:Key messages of his work (3.5 mins)Growing up (8 mins)His first interest in health inequalities (13 mins)Changing track (17.5 mins)Politics (29 mins)Persuading people (38 mins)Ten years on (46 mins)Hope (51 mins) *ResourcesRCGP modules on health inequalitiesHis book The Health GapOur other episodes realted to health inequalites- with Bola Owolabi and Laura Neilson *Social media:@MichaelMarmot@NextGGP/ @nishmanek *Subscribe to the Next Gen GP monthly bulletin to keep in the loop:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode RE-RELEASE: with Laura Neilson.

    Play Episode Listen Later Aug 21, 2022 54:12


    Continuing our summer re-release series, this episode is with the amazing Dr Laura Neilson. Laura invariably moves our Next Gen audiences to tears and sparks standing ovations, because of her incredibly powerful story of influencing health inequalities from when she was only a medical student.Laura is the CEO of Hope Citadel Healthcare CIC, and a director of the Focused Care CIC - a unique approach to managing vulnerable patients in areas of deprivation. She founded Hope Citadel whilst she was a medical student living on a council estate in Oldham. She noticed the inequality in healthcare for the poorest, seeing the "inverse care law" in stark reality, and decided that it was possible to make a difference – so she set up a GP practice. Hope Citadel now run 11 GP practices in some of the most hard-pressed areas of Greater Manchester, aiming to provide whole-person healthcare to all.*Highlights:Her early influences (3 mins)'Noticing the gap' (7 mins)Digging deep and finding courage (9 mins)Setting up Hope Citadel (13 mins)Stories that made her stop (19 mins)Going to too many funerals (21 mins)"Focused care" (23.5 mins)Being told she couldn't do it (28 mins)Feeling out of her depth (30.5 mins)Feeling overwhelmed tackling health inequalities (37 mins)The role of doctors in social justice (41.5 mins)Her vision for her patients (43 mins)What can we do? (45 mins)Sustaining her energy (48 mins)Final 3 questions - a leader, a book, and top tips (50 mins)*Resources:Focused careBrene Brown's Dare to Lead book and the podcast on SpotifyHealth Equity in England- the Marmot Review 10 years on*Social media:@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode RE-RELEASE: with Karyn McCluskey

    Play Episode Listen Later Jul 23, 2022 47:05


    Over the summer period we are re-releasing some some of our most popular conversations....This conversation is with Karyn McCluskey, chief executive of Community Justice Scotland. I heard Karyn on a podcast a few years ago, and never forgot her story.Karyn trained as a nurse in the NHS, but has worked in the police for the last 22 years. She was Director of the Scottish Violence Reduction Unit for the last decade, which proposed a different way of addressing violence in Scotland. They developed injury surveillance, gang intervention and gang exit, and focused on preventing knife carrying and injury. She helps support the Medics Against Violence charity in Scotland, set up in conjunction with the Violence Reduction Unit.So how did Karyn get such startling results in a city once known as the murder capital of western Europe? Listen to Karyn's story, the lessons she's learnt, and the advice she'd give to any leader with a drive to tackle 'wicked' problems- prepare to have your mind blown!*Highlights:Her vision and story (2 mins)Advice on making change (13 mins)Coping with failure (22 mins)Working within political timescales (25 mins)Changing things without evidence (28 mins)Imposter syndrome (32 mins)Resilience and decompressing (39 mins)Mum guilt (40 mins)Final 3 questions- recommended resources, a leader she admires, and top 3 bits of advice (42 mins)*Resources:A recent Telegraph article profiling KarynHer Ted Talk: 'Proceed til Apprehended'The podcast where I first heard Karyn: Reasons to be Cheerful (Episode 50)More about Karyn's work*Social media:@KarynMcCluskey@NextGGP*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:https://bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode RE-RELEASE: with Sarah-Jane Marsh.

    Play Episode Listen Later Jun 27, 2022 47:43


    We're taking a break over the summer, and re-releasing some of our most popular episodes. This one is with Sarah-Jane Marsh, CEO of Birmingham Women's and Children's Hospital. Sarah-Jane joined the NHS via the Graduate Management Scheme. Appointed Chief Operating Officer at Birmingham Children's Hospital in December 2007, and Chief Executive just over a year later, whilst still only 32, the Trust has been under her leadership for 12 years and was named ‘Provider Trust of the Year' by the Health Service Journal in 2015.In 2015, Sarah-Jane took on the additional role of Chief Executive of Birmingham Women's, before going on to integrate the two Trusts to create the first Women's and Children's NHS Foundation Trust in Europe in little more than 18 months. In 2016, Sarah-Jane was asked to head-up the NHS England Maternity Transformation Programme.More recently, she was asked by the Government to lead the testing aspect of their Covid-19 'Test and Trace' programme. In this episode, Sarah-Jane talks candidly about her recent experience working for the Government, reflects on how she coped when her resilience hit rock bottom, and shares some of the lessons she's learnt on her leadership journey so far...*Highlights:What it was like being asked to lead for 'Test and Trace' (3 mins)Managing life at home alongside that responsibility (6.5 mins)Lessons learnt from that role (11.5 mins)How her resilience hit rock bottom (13 mins)Her journey to CEO (19 mins)Managing imposter syndrome (23 mins)Her proudest moments (27 mins)What she'd like to achieve over the next 10 years (30 mins)How she balances being a mum (34 mins)How she copes with abuse on Twitter (40 mins)Her final recommended resources, role model, and top tips fo new leaders (42 mins)*Resources:Jess Phillips' first bookOur podcast episode with Sir Bruce Keogh, Sarah-Jane's Chairman at Birmingham Women's and Children's Hospital*Social media:@BWCHBoss@NextGGP*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 29. Backstage with: Dr Bola Owolabi

    Play Episode Listen Later May 29, 2022 53:02


    This is Episode 29, with Dr Bola Owolabi, Director of Health Inequalities at NHS England and NHS Improvement, COVID-19 has shone a harsh light on some of the inequalities that persist in our society, and Bola has been leading the NHS effort to accelerate progress in tackling this over the last few years in her national role.Bola also works as a GP in the Midlands, and has held various leadership roles at local, system and national levels in her career. Having heard her speak at a few meetings and conferences now, I've always come away with an impression of someone who is quietly confident, hugely committed to her purpose of reducing health inequalities, and clearly mindful of bringing other people with her along that journey.*Highlights:Her early years and influences (3 mins)Bola's 'why' (7 mins)Managing her imposter syndrome (14 mins)Do leadership qualifications matter? (18 mins)The value of mentoring, and how to find a mentor (22 mins)Being a BAME leader (30 mins)What her role means, and the vision of her team (34 mins)Staying hopeful about tackling inequalities (40 mins)What can we all do to help tackle inequalities? (46 mins)*ResourcesLearn more about Core 20 plus 5RCGP modules on health inequalitiesA blog by Bola on health inequalities in the BMJ, and more blogs she has written for NHSEBook recommendation: Lean In, by Sheryl SandbergLearn more about 'Core 20 plus 5' in this episode she recorded for "Finding fairhealth" with Rachel Steen*Social media:Twitter: @bolaowolabi8@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 28. Backstage with: Hannah Miller

    Play Episode Listen Later Apr 24, 2022 53:09


    Leadership starts with leading yourself, and there is no better person to help us understand ourselves than this week's guest- Hannah Miller. Hannah is one of our most popular speakers at Next Generation GP, and you'll see why! She's an amazing coach, supporting emerging leaders from all sorts of backgrounds using a strengths based approach to development and finding purpose. She's a fantastic speaker, and was chosen to receive the Vistage Rising Star Award for speaking in 2019.She's introduced a lot of Next Gen GPs to a profling tool called StrengthsFinder, developed by Gallup, which offers personalised insights about what you naturally do best. So many Next Gen leaders have been amazed by how accurately it describes them, and how it helps them to understand differences in their teams, what they are really good at, and what opportunities they should decline or pursue as a result. *Highlights:Her career (3 mins)What is StrengthsFinder? (7.5 mins)Why should we focus on strengths rather than weaknesses? (9 mins)Working with doctor leaders (18 mins)Choosing between opportunities (19.5 mins)Coping at rock bottom (24 mins)Starting her own company (30 mins)Managing her own setbacks and vulnerability (35 mins)Where she finds her energy (40 mins)Quick fire: including favourite books, heroes, and top tips for new leaders (45 mins)*ResourcesHannah's website- SidekickA Next Gen webinar with HannahBook: Four Thousand Weeks by Oliver Burkeman or a podcast with him Book: A Fine Balance, Rohinton MistryPodcast: The Diary of a CEO with Steven Bartlett *Social media:Twitter: @hannahloumillerInstagram@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 27. Backstage with: Dame Helen Stokes Lampard.

    Play Episode Listen Later Mar 26, 2022 45:28


    This episode is a podcast takeover.... with one of our wonderful Next Gen GPs in Nottingham, Dr Sarah Armitage, taking on the role of host!Dame Helen Stokes Lampard, as she subsequently became known after the podcast was recorded, will be a familiar name and voice to many of you. Whether you've heard her in the media, giving speeches in her role as former Chair of the RCGP, or you might have heard her speak at a Next Gen event for us, given that she's kindly accepted so many of our invitations over the years. She is currently Chair of the Academy of Medical Royal Colleges (AoMRC), Chair of the National Academy of Social Prescribing, and a GP partner practising in Lichfield in Staffordshire.Many of you will know her as the former Chair of the RCGP from 2016-2019, during which time she was never far from our radios and TV screens, trying to ensure the ‘voice' of general practice and GPs was understood and fairly represented. She has been described as one of the most inspiring and influential GPs in the country. *Highlights:Becoming a doctor (4 mins)Journey into general practice (8 mins)Current roles (13 mins)Managing the imposter syndrome (15 mins)Highlights of her time as Chair (17 mins)Her leadership style (22 mins)Advice on making decisions (23 mins)Giving and receiving feedback (30 mins)Work life balance (36 mins)Quick fire: including favourite books, heroes, and top tips for new leaders (40 mins)*ResourcesBook: The Art of Speedreading People*Social media:@HelenStokesLam@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 26. Backstage with: Lord Victor Adebowale

    Play Episode Listen Later Feb 25, 2022 46:20


    Lord Victor Adebowale has been responsible for some ground-breaking developments in his career as both a campaigner and a leader for the homeless, the unemployed, the disadvantaged and those with learning disabilities. He is currently Chair of the NHS Confederation, which represents various NHS providers and commissioners.. Before this, he was Chief Executive of Turning Point for 18 years, one of the UKs' leading social enterprises providing services for people with complex needs. Victor also served for six years as a Non-Executive Director on the Board of NHS England. He was awarded a CBE for services to the unemployed and homeless people and became a crossbench peer in 2001.*Highlights:Growing up and early influences (5 mins)Early failures (10 mins)His foray into leadership (12 mins)What we need to do about health inequalities (14 mins)Learning from the third sector (23 mins)Views on integrated care and primary care (26 mins)What he learnt from being a NED at NHS England (35 mins)Race and diversity in NHS leadership (33 mins)Quick fire: including favourite books, life outside of work, and top tips for new leaders (39 mins)*ResourcesThe secret history of the world, by Jnathan BlackWinners Take All: The Elite Charade of Changing the World, by Anand GiridharadasThe Handmaid's Tale*Social media:@Voa1234@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 25. Backstage with Don Berwick.

    Play Episode Listen Later Jan 23, 2022 59:45


    Welcome to the first episode of 2022, and a very special guest....For the past 30 years, Donald Berwick has been one of the leading authorities and innovators of quality and improvement both in the U.S. healthcare system and in the NHS. A paediatrician by background, Don was for 19 years the founding CEO of the Institute for Healthcare Improvement. In 2010, he was appointed by President Barack Obama as the Administrator of the Centers for Medicare and Medicaid Services, a position that he held until December 2011.He has served on the faculties of the Harvard Medical School and Harvard School of Public Health, has written over 160 articles and 6 books, and has provided trailblazing leadership to improve the ways health care providers and institutions care for patients.*Highlights:His leadership story to date (3 mins)Being exposed to policy and leadership early on (7 mins)The role of mentors in his career (12 mins)Balancing clinical work with leadership and academia (16 mins)What is was like working for President Obama (19 mins)The job of a leader (24 mins)Coping with failure (27 mins)Handling criticism (33 mins)The future of the NHS (36 mins)Morale in primary care (41 mins)Finding joy in work (45 mins)Quick fire: including favourite books, his proudest moments, advice to his younger self, and top tips for new leaders (52 mins)*ResourcesA promise to learn, a commitment to act (Berwick Review into patient safety, 2013)IHI framework for Improving Joy in WorkBook recommendation: Ministry for the Future*Social media:@donberwick@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 24. Backstage with: Jake Humphrey

    Play Episode Listen Later Dec 12, 2021 39:49


    Welcome to the final episode of 2021, and our Christmas Special! Jake Humphrey is one of the UK's best known TV presenters, and he is currently the lead Premier League football presenter on BT sport, having previously spent over a decade at the BBC covering Formula One and before that children's television.Jake also hosts the High Performance podcast along with psychologist, Professor Damien Hughes. Together, they have conversations with a variety of different people that allow all of us to access the lessons and habits of high performance. They have recently brought all of that wisdom together into one place with the publication of their brand-new book, High Performance: Lessons from the best on becoming your best.*Highlights:Why he set up High Performance (3 mins)Learning from the podcast: failure (9 mins)His own failures and building resilience (14 mins)Learning about leadership (17 mins)Changing his mind about success (21 mins)What high performance means to him (26 mins)Final quick fire (30 mins)*ResourcesThe High Performance book (out 9th December 2021)Redemption by John McAvoyThe Daily Stoic by Ryan Holiday*Social media:@mrjakehumphreyJake on Instagram@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 23. Backstage with: The Rt Hon Jeremy Hunt

    Play Episode Listen Later Nov 23, 2021 59:11


    Jeremy Hunt is currently the Chair of the Health and Social Care Select Committee. In the aftermath of the 2010 General Election, Hunt was appointed Secretary of State for Culture, Media and Sport, responsible for delivering the 2012 London Olympic Games. He will be best known to many of us for his former role as Secretary of State for Health, a position he held from 2012-2018, making him the longest serving Secretary of State for Health in British history.*Highlights:Early life and influences (4 mins)The job of a politican (8 mins)Changing the culture of the NHS (11 mins)How he felt being made SoS for health (15 mins)Those infamous Monday meetings (19 mins)The role of the SoS (22 mins)The junior doctor's strikes- regrets and reflections (24 mins)Handling criticism (33 mins)Primary care (36 mins)What he thinks we need to prioritise (43 mins)Life at home (45 mins)Quick fire: including favourite books, and top tips for new leaders (55 mins)*ResourcesBlack Box ThinkingWIlliam Wilberforce: The Life of the Great Anti-Slave Trade Campaigner *Social media:@Jeremy_Hunt@NextGGP/ @nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 22. Backstage with: Dr Margaret Ikpoh

    Play Episode Listen Later Oct 22, 2021 47:52


    Dr. Margaret Ikpoh is a GP partner and current RCGP Faculty Chair for Humber and The Ridings. She's also Associate Director of Primary Care for Hull and York Medical School, a Fellow of the Royal College of General Practitioners, one of of the co-champions of Yorkshire and Humber Clinical Research Network, a member of RCGP council, and she's a mum of two- so she's very busy! Margaret is earlier on in her leadership journey than some of our previous guests, and I hope her story of overcoming her imposter syndrome, finding confidence to speak out, and understanding the influence she can have, is a source of inspiration for those considering leadership roles.*Highlights:Early life and influences (3 mins)Growing up and facing overt racism (4.5 mins)Feeling like she didn't fit in (13 mins)What she thinks people can do to help (16 mins)Thinking of herself as a leader (20 mins)How she got into her roles (25 mins)Finding the confidence to lead (28 mins)Encouraging each other and sponsorship (30 mins)Life at home (34 mins)Hopes for the future (38 mins)Favourite books,and top tips for new leaders (41 mins)*ResourcesBook recommendations: The Advantage, Wolfpack, How Women Rise, The Leadership Hike *Social media:@docmagsy@NextGGP@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 21. Backstage with: Sir David Nicholson.

    Play Episode Listen Later Sep 25, 2021 72:07


    Sir David Nicholson is currently Chair of Worcestershire Acute Hospitals NHS Trust and more recently was also appointed Chair of Sandwell and West Birmingham NHS Trust, but he will be a familiar name to many as previous Chief Executive of the NHS. His career in NHS management started as a graduate trainee, and spanned more than 30 years including the most senior posts in the service. For 10 years he worked in mental health, mainly in Yorkshire, where he was involved in implementing the policy of closing the old asylums and developing care in the community services.After holding several other roles in acute trusts and Strategic Health Authorities, in 2006 he was appointed Chief Executive of the NHS. In 2013, following a major national restructure, he became the first Chief Executive of the organisation now known as NHS England. Since his retirement from the NHS in 2014, he has taken on a number of international roles providing advice and guidance to governments and organisations focused on improving population health and providing universal healthcare coverage.We talked about his journey from being the son of a plasterer and the first person in his family to go on to higher education, to getting the biggest job in the NHS, the toughest point in his career and how he handled it, and his reflections on being married to a busy Chief Executive (Sarah-Jane Marsh) whilst being a hands-on dad to two young children.*Highlights:Early life and influences (3 mins)Why he went into the NHS (6 mins)Finding confidence as a leader (9 mins)What he learnt from working in mental health (12 mins)His journey to Chief Executive of the NHS (16 mins)Reflecting on lessons from the Lansley reforms (18 mins)His reflections on the job of NHS England, and advice to Simon's successor (26 mins)Feeling out of his depth (28 mins)His leadership style (32 mins)Leading as an introvert (38 mins)Surviving the toughest moments, including Mid Staffs (42 mins)The role of clinicians in leading change (50 mins)Learning from other countries since retiring from his role (53 mins)Juggling life at home with his children and Sarah-Jane Marsh (56 mins)Quickfire round: including his favourite book, Netflix binges, and his top tips for new leaders (60 mins)*ResourcesBook recommendation: Straight from the Gut, by Jack WelchHis wife (Sarah-Jane Marsh)'s podcast for us (Episode 11)*Social media:@DavidNichols0n@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 20. Backstage with: Nikki Kanani

    Play Episode Listen Later Aug 27, 2021 35:55


    Dr Nikki Kanani MBE doesn't need much of an introduction: over the last year she's become a familiar face to many on the podium at Number 10 and has been one of the busiest GPs in the country.That's because since 2018 she's been the Medical Director of Primary Care for NHS England and NHS Improvement - the first woman in the role. Prior to joining NHS England she was Chief Clinical Officer of NHS Bexley Clinical Commissioning Group (CCG). Nikki has held a range of positions within healthcare to support the development of innovative models of care, highly engaged clinical, patient and public leadership and is passionate about supporting primary care, improving service provision and population wellbeing.It was an absolute pleasure to record this conversation a few months ago in a brief window of time she had between meetings at Skipton House, NHS England headquarters, which you can sometimes hear in the background.We talked about what the last 18 months has really been like for her, where she draws her strength from, and explored her reflections on being a senior leader with two young children at home.*Highlights:What the last 18 months has been like for her (2.5 mins)How she has coped with the pressures (4.5 mins)Finding resilience (8 mins)Managing life at home with a senior leadership role (10 mins)Social media and boundaries (14 mins)Coping with criticism (16 mins)The darkest moments over the last year (19 mins)Influencing as a young, Asian woman (22 mins)Quickfire round: including her favourite book, Netflix binges, and her top tips for new leaders (26 mins)*ResourcesBook recommendation: Untamed by Glennon Doyle*Social media:@NikkiKF@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 19. Backstage with: Dame Clare Gerada

    Play Episode Listen Later Jul 27, 2021 48:50


    Our guest this week is Prof Dame Clare Gerada, probably known to many of you- in fact she's been called the most well-known GP in Britain.She's currently Medical Director of NHS Practitioner Health (a service for doctors and dentists with mental health problems), Chair of a charity called Doctors in Distress, and Co-Chair of the NHS Assembly.Clare has just passed her 31-year mile stone working in the same GP practice in South London. She began working there after first training in psychiatry at the Maudsley Hospital (where incidentally she met her husband, Prof Sir Simon Wessely).Clare has worked at the interface between mental health and primary care ever since, with a special interest in the care of substance misusers, the homeless, doctors with mental health problems, and now gamblers. For the last decade she has led the largest physician health service in Europe, and to date the service has had over 15,000 doctors and dentists with mental illness present to it. Clare was Chair of the Royal College of General Practitioners between 2011-2013, only the second women in its history to be at the helm, and during which time she famously spoke up against the implementation of the 2012 Health and Social Care Act.She was awarded a Damehood in 2020 for services to general practice.We talked about all of this and plenty more, including:*Highlights:Her early influences (4 mins)Being a child of immigrant parents (6.5 mins)Early leadership experience with substance misusers (10 mins)The job of leadership (14 mins)Speaking up against the Health and Social Care Act in 2012 (18 mins)What she might have done differently at the time (20 mins)The role of the RCGP in politics (22 mins)How she has stayed so influential (23.5 mins)Speaking in the media (and her biggest gaffs) (25 mins)Being a "subtle self publicist" (27 mins)The perils of social media (29.5 mins)Looking after her own mental health (31.5 mins)Managing life at home, and her regrets (35 mins)Being married to Sir Simon Wessely (38 mins)Managing a portfolio of roles (41 mins)Her future ambitions (43.5 mins)Quickfire round: including her favourite Health Secretary, what she thinks of Simon Stevens, and her top tips for new leaders (45 mins)*ResourcesPractitioner Health Programme (PHP) for doctors and dentists with mental health problemsClare's recent BMJ article: Tips on Survivng LeadershipBook recommendation: NHS SOSNetflix recommendation: Arrested Development*Social media:@claregerada@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinhttps://nextgenerationgp.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

    Episode 18. Backstage with: Sir John Timpson.

    Play Episode Listen Later Jun 15, 2021 48:30


    My guest this week is Sir John TImpson, Chairman and owner of Timpson. Yes of Timpsons, the high street shop where we, our parents and perhaps our grandparents have gone to have shoes repaired, keys cut or in my case have holes punched in shoe and watch straps because they are always too big! John Timpson was born in 1943 and was educated at Oundle and Nottingham University. The Timpson family business, founded by Sir John's great grandfather in the 1860's, was taken over in 1973, but 10 years later Sir John led a £42m management buyout. In 1987 he sold the shoe shops and concentrated on building the shoe repairing and key cutting business.Timpson now has over 2000 branches nationwide, including the Max Spielmann, Johnsons the Cleaners and Snappy Snaps brands. In 2001, The Sunday Times list of best companies to work for had Timpson in 4th place - the highest placed retailer and the highest placed UK owned company. Many observers can't understand how a firm of shoe repairers can keep its staff happier than some of Britain's richest companies. The answer lies with the chairman of Timpson and his no-nonsense approach to management. John has ensured they do more than cut keys- they also have a culture of cutting out policy and processes so people can do the job to the best of their ability, and they embody some of the most progressive thinking in the business world. That ethos is even more remarkable when you learn that around 12% of their employees are ex-convicts. If looking after more than 2000 Timpson shops wasn't enough, Sir John also fostered over 90 children with his late wife Alex, and used what he learnt about attachment to influence the way he looked after his staff. He was appointed CBE in 2004 for services to the retail sector, and was knighted in the 2017 Birthday Honours for services to business and fostering.We talked about all of this, and plenty more: *Highlights:His early journey (4 mins)"Upside-down management" (5.5 mins)What the culture looks like in practice (7.5 mins)Giving staff autonomy on the front line (15 mins)Why they have a 'Director of Happiness' (19 mins)Looking after staff mental health and wellbeing (21 mins)The Timpson recruitment strategy (26 mins)Performance mangement and the 'Happy Index' (29 mins)Recruiting from prison (34.5 mins)His reflections from fostering over 90 children (39.5 mins)What the NHS can learn from the Timpson culture (43 mins)A book, a role model, and top tips (45 mins)*Social media:John's son often tweets about the company values and progress- @JamesTCobbler@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 17. Backstage with: Dame Barbara Hakin

    Play Episode Listen Later May 2, 2021 58:29


    Dame Barbara Hakin's immense personal contribution to the NHS has spanned four decades – as a clinician, manager and national leader.During her long career she has worked as a GP for 20 years before taking up her first management role in the NHS, first as a Primary Care Trust Chief Executive in Bradford and then as a Strategic Health Authority Chief Executive in the East Midlands. She went on to become National Director of Commissioning Operations and Deputy Chief Executive at NHS England, where she helped oversee the establishment of CCGs. Described as Sir David Nicholson's right-hand woman and a forthright and skilled operator, she has often been depicted as the most influential woman in the NHS during her time there. In this conversation Barbara provides a fascinating overview of how primary care has evolved over time, as well as advice on leading effectively as the shortest person in most rooms, whether clinical credibility matters, and influencing politicians.Side note: Given the number of three letter acronyms mentioned, you might find this historical overview and this one useful to look at alongside the conversation. The King's Fund also has some great animations and explainers which might help. Please see a summary of the terms she mentions below too in case it's helpful. *Highlights:Her early journey (3 mins)Work life balance (6 mins)Remaining a doctor and being in management roles (10 mins)Her first experiences of NHS management (16 mins)Being an influencer (21 mins)Having presence and making your voice heard (24 mins)Journey to helping to set up NHS England (28 mins)Imposter syndrome (33 mins)The Health and Social Care Act, and Andrew Lansley (34 mins)Advice on working with politicians (38 mins)Her favourite health minister (41 mins)Her view on integrated care systems and the trajectory of primary care (42.5 mins)Future challenges for primary care post-Covid (48 mins)Final 3 questions - a leader, a book, and top tips (51 mins)*Social media:@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin*EXTRAS========Here are some explanations of the terms Dame Hakin uses:Commissioning: the process by which health and care services are planned, purchased and monitored.Fundholding: In 1991, the Conservatives introduced the purchaser/provider split. Health authorities began to commission (buy) care, and GP fundholding was introduced. Under GP fundholding, GPs held real budgets with which they purchased primarily non-urgent elective and community care for patients; they had the right to keep any savings and had the freedom to deliver new services. Fundholding was not compulsory and applicants initially had to meet a number of criteria to enter into the scheme. Smaller practices could group together to form fundholding consortia. PCGs and PCTs: Fundholding and family health authorities were replaced in 1999 with 481 primary care groups (PCGs). In 2000 the government announced that PCGs would become primary care trusts (PCTs). PCTs were managed by a team of executive directors headed by a chief executive.PEC: Other board members of the PCT included the chair of the professional executive committee (PEC). This was elected from local GPs, community nurses, pharmacists. Broadly speaking, PECs provided a clinical viewpoint on the strategy and operations of the PCT. SHA: In 2002, groups of health authorities were formed called Strategic Health Authorities (SHAs). These were responsible for developing and improving health services in their local area, ensuring quality, measuring performance, and making sure that national priorities were integrated into local plans.2012 Health and Social Care Act: In 2012, the 10 SHAs and the 152 Primary Care Trusts which looked after services at a local level, were replaced by NHS England and more than 200 Clinical Commissioning Groups. The proposals were primarily the result of policies of the then Secretary of State for Health, Andrew LansleyICS: These Integrated care systems (ICSs) are a key part of the NHS long-term plan, and are intended to bring about major changes in how health and care services are planned, paid for and delivered. ICSs are partnerships that bring together providers and commissioners of NHS services across a geographical area with local authorities and other local partners, to collectively plan and integrate care to meet the needs of their population. In November 2020, NHS England and NHS Improvement published Integrating care: next steps to building strong and effective integrated care systems across England, which Barbara references towards the end of the podcast. Hosted on Acast. See acast.com/privacy for more information.

    Episode 16. Backstage with Laura Neilson.

    Play Episode Listen Later Apr 5, 2021 54:13


    I've been really excited to do this episode for a while now. Dr Laura Neilson invariably moves our Next Gen audiences to tears and sparks standing ovations, because of her incredibly powerful story of influencing health inequalities from when she was only a medical student. Laura is the CEO of Hope Citadel Healthcare CIC, and a director of the Focused Care CIC - a unique approach to managing vulnerable patients in areas of deprivation. She founded Hope Citadel whilst she was a medical student living on a council estate in Oldham. She noticed the inequality in healthcare for the poorest, seeing the "inverse care law" in stark reality, and decided that it was possible to make a difference – so she set up a GP practice. Hope Citadel now run 11 GP practices in some of the most hard-pressed areas of Greater Manchester, aiming to provide whole-person healthcare to all. Laura is passionate about tackling health inequalities and breaking down barriers to universal services. In 2016, Laura was recognised as a remarkable leader in healthcare when she was awarded the HSJ Rising Star award.In this conversation she tells me about her journey to setting up Hope Citadel, where she found the courage to influence health inequalities as a medical student, and her views on the role of doctors in social justice.*Highlights:Her early influences (3 mins)'Noticing the gap' (7 mins)Digging deep and finding courage (9 mins)Setting up Hope Citadel (13 mins)Stories that made her stop (19 mins)Going to too many funerals (21 mins)"Focused care" (23.5 mins)Quality improvement vs playing (26.5 mins)Being told she couldn't do it (28 mins)Feeling out of her depth (30.5 mins)Learning how to lead (33 mins)Feeling overwhelmed tackling health inequalities (37 mins)Lessons from Covid for society (39mins)The role of doctors in social justice (41.5 mins)Her vision for her patients (43 mins)What can we do? (45 mins)Sustaining her energy (48 mins)Final 3 questions - a leader, a book, and top tips (50 mins)*Resources:Focused careBrene Brown's Dare to Lead book and the podcast on SpotifyHealth Equity in England- the Marmot Review 10 years onMore about Aidan Halligan, who was an inspirational leadership figure for many people *Social media:@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 15. Backstage with: David Richmond

    Play Episode Listen Later Mar 14, 2021 35:42


    After our last episode with Rachel Steen who is just embarking on her career as a qualified GP, for Episode 15 we spoke to someone retired from clinical practice, with decades of experience in clinical leadership to draw upom. This conversation is with Dr David Richmond, who is currently a Non-Executive Director at Birmingham Women and Children's NHS Foundation Trust.David was Medical Director at Liverpool Women's Hospital for 25 years, and was involved with the Royal College of Obstetricians and Gynaecologists (RCOG) for 20 years. This culminated in becoming the Vice President (Clinical Quality) and then President of the College. Here, he was instrumental in delivering the first national outcome report for maternity which is now the National Maternal and Perinatal Audit programme. His clinical specialty was that of Urogynaecology. As Chair of the Audit Committee of the British Society of Urogynaecology (BSUG) he developed the national BSUG surgical database with others. He retired from NHS clinical practice in 2017.In this conversation David reflects on his decades of experience as a clinical leader, including: *Highlights:His leadership journey (3.5 mins)Overcoming self doubt (6 mins)Balancing clinical and leadership roles (7.5 mins)Challenges he faced as President of the College (12.5 mins)His work on reducing perinatal mortality (14 mins)Lessons from working with politicians (19 mins)Balancing life at home (27 mins)A recommended book and person (30 mins)Top tips for new leaders (32.5 mins)*Resources:Recommended book: Winning by Clive Woodward*Social media:@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 14. Backstage with Rachel Steen.

    Play Episode Listen Later Feb 14, 2021 33:26


    Our third episode of 2021 is with Dr Rachel Steen, who is a newly qualified GP in Sheffield with a passion for health inequalities. She is right at the start of her leadership journey, and a great example of someone who has transformed her perception of what leadership is, tackled her own imposter syndrome, and found the courage to make changes within her sphere.Rachel is the leader of the Trailblazer GP scheme, supporting GPs working in areas of deprivation across Yorkshire and Humber. She also sits on the RCGP Health Inequalities Standing Group, and is part of a group of GPs who have created a website called Fairhealth- a fantastic educational resource for health professionals on health equity. As part of this, she started her own podcast (Finding fairhealth) interviewing inspiring colleagues who share some of the challenges and solutions they've encountered in tackling health inequity.*Highlights:Who she is (3.5 mins)Start of her leadership journey (5.5 mins)Growing in confidence (11.5 mins)The Trailblazer scheme (15 mins)Lessons from her podcast (17 mins)The importance of GPs in managing health inequalities (20.5 mins)Life's curveballs (24 mins)A recommended book and person (26.5 mins)Top tips for new leaders (29.5 mins)*Resources:Recommended paper: Reduing Health Inequalities: system, scale and sustainabilityRecommended book: The Boy, the Mole and the FoxMichael Marmot's booksRachel's podcast: Finding Fairhealth*Social media:@rmsteen@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 13. Backstage with Martin McShane.

    Play Episode Listen Later Jan 25, 2021 42:33


    Our second episode of 2021 is with Dr Martin McShane.Martin is currently Chief Medical Officer at Optum, with over three decades of NHS experience in both frontline clinical services and management. He trained as a general and vascular surgeon, and then became a GP partner in an ex-mining community in Derbyshire.In the early part of his career, he acquired substantial commissioning and executive management experience through fundholding, clinical chairmanship in commissioning organisations and as a PCT Chief Executive and Director. He then worked at a national level on the National Patient Safety Forum and as National Domain Director for Enhancing the Quality of Life for People with Long Term Conditions for NHS England.It was a pleasure to speak to Martin, and share some of the fantastic leadership advice he gave me a few years ago that I've found really helpful. *Highlights:Who he really is (3 mins)Learning from failure (6.5 mins)A life-changing event which turned him to general practice (12 mins)When he felt he became a leader (15.5 mins)Working at NHSE (20 mins)The power of coaching (21 mins)Feeling out of depth (26 mins)Moving to Optum and what he's learnt there (30 mins)The role of luck (35 mins)Final 3 questions- an article, a role model, and top tips (38 mins)*Resources:Obama on BBC soundsObama's new book Nancy Kline: Time to Think *Social media:@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 12. Backstage with Imogen Staveley

    Play Episode Listen Later Jan 5, 2021 36:25


    Happy New Year!Our first episode of 2021 is with a young GP and rising star Dr Imogen Staveley.Imogen is newly qualified, having only been a GP for 6 years- but what she has achieved in that time is quite remarkable. She is a GP appraiser, Deputy Chair of Warwickshire North CCG, and a clinical lead in the Transforming Primary Care team of The Healthy London Partnership. She also recently graduated with an MBA from Warwick Business School (with distinction!). Before this, she completed a 'Darzi' leadership fellowship at UCLPartners. Aspiring GP leaders at Next Gen events often ask, amongst other things: how to find new leadership opportunities, what makes a good mentor and how to get one, and how to grapple with that sense of "imposter syndrome" that can affect us all too often early on in our leadership journeys. This podcast is for anyone who'd like some honest answers to those pertinent questions. I was delighted when Imogen agreed to come on the podcast, because I've always admired her drive, her confidence in stretching herself, her ability to plan ahead, her honesty in getting things wrong, and her commitment to investing in herself and to others coming up behind her.*Highlights:Start of her leadership journey and current roles (5 mins)How she has planned her career (9.5 mins)Doing an MBA (11 mins)The importance of coaching and mentoring, and how to find one (13 mins)Not getting opportunities (19 mins)Being a new mum (21 mins)Navigating the return to work after maternity leave (23 mins)Being a part time portfolio GP (30 mins)Future career plans (33 mins)Final 3 questions- an article, a role model, and top tips (35 mins)*Resources:Article recommendation: What is value in healthcare?*Social media:@ImogenStaveley@NextGGP/@nishmanek*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 11. Backstage with: Sarah-Jane Marsh

    Play Episode Listen Later Dec 13, 2020 47:43


    Our *Christmas special* is a fireside chat with the wonderful Sarah-Jane Marsh, CEO of Birmingham Women's and Children's Hospital. Sarah-Jane joined the NHS via the Graduate Management Scheme. Appointed Chief Operating Officer at Birmingham Children's Hospital in December 2007, and Chief Executive just over a year later, whilst still only 32, the Trust has been under her leadership for 12 years and was named ‘Provider Trust of the Year' by the Health Service Journal in 2015, and rated Outstanding by the CQC in February 2017.In 2015, Sarah-Jane took on the additional role of Chief Executive of Birmingham Women's, before going on to integrate the two Trusts to create the first Women's and Children's NHS Foundation Trust in Europe in little more than 18 months. In 2016, Sarah-Jane was asked to head-up the NHS England Maternity Transformation Programme, which aims to make maternity care across England safer, and more personalised. More recently, she was asked by the Government to lead the testing aspect of their Covid-19 'Test and Trace' programme. In this episode, Sarah-Jane talks candidly about her recent experience working for the Government, reflects on how she coped when her resilience hit rock bottom, and shares some of the lessons she's learnt on her leadership journey so far...*Highlights:What it was like being asked to lead for 'Test and Trace' (3 mins)Managing life at home alongside that responsibility (6.5 mins)Lessons learnt from that role (11.5 mins)How her resilience hit rock bottom (13 mins)Her journey to CEO (19 mins)Managing imposter syndrome (23 mins)Her proudest moments (27 mins)What she'd like to achieve over the next 10 years (30 mins)How she balances being a mum (34 mins)How she copes with abuse on Twitter (40 mins)Her final recommended resources, role model, and top tips fo new leaders (42 mins)*Resources:Jess Phillips' first book that Sarah-Jane mentions when she talks about imposter syndromeOur podcast episode with Sir Bruce Keogh, Sarah-Jane's Chairman at Birmingham Women's and Children's Hospital*Social media:@BWCHBoss@NextGGP*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:bit.ly/NGGPbulletinWishing you all a safe and happy Christmas, and we will be back in 2021! Hosted on Acast. See acast.com/privacy for more information.

    Episode 10. Backstage with: Sonali Kinra

    Play Episode Listen Later Nov 22, 2020 34:57


    This conversation is with an inspiring leader earlier on in her career, Dr Sonali Kinra. Sonali is a friend and colleague, and has been part of a team leading our Nottingham Next Gen programme since it's inception. Sonali completed her undergraduate training in India and moved to England in 2004. She began practising as a GP in 2008, and since then she's been a GP partner, sessional GP, and continues to practise as a portfolio GP in North Central London.She's still GP Retention Lead in Nottingham and Nottinghamshire Integrated Care System, working with various stakeholders to improve recruitment, retention and wellbeing across traditional and additional roles in general practice and Primary Care Networks. In October 2020, she was elected nationally to serve as a member of the RCGP Council for 3 years.just after this podcast was recorded, it was also announced that Sonali has been appointed interim Clinical Associate in the primary care team at NHS England and NHS Improvement.We explored her values and where they came from, her leadership journey so far, and her thoughts on where she might go from here...*Highlights:Growing up in India, and what her family means to her (4 mins)Work-life juggle (6.5 mins)Current roles (10 mins)Managing clinical work alongside other roles (10.5 mins)How to get into leadership roles (14 mins)Reflections on being from a BAME background and what we need to do (22 mins)Future career plans (26 mins)Recommended book, role model, and top advice for new leaders (28 mins)*Resources:Our 'Next Gen Nabs' (a 5 minute Q&A) earlier this year with SonaliSonali's latest blog for Nottingham ICS*Social media:@SonaliKinra@NextGGP Hosted on Acast. See acast.com/privacy for more information.

    Episode 9. Backstage with Joe Harrison.

    Play Episode Listen Later Nov 1, 2020 46:39


    This conversation is with Joe Harrison, Chief Executive of Milton Keynes University Hospitals NHS Trust (MKUH), and one of the most inspiring hospital leaders I've ever come across. Joe's been at MKUH since 2013, having spent decades working in acute hospitals. His focus has been on technology, improving staff wellbeing, and patient safety. MKUH's achievements on these fronts are remarkable, and Joe's thoughtful and caring leadership style are a testament to this. For example, MKUH have spent the last three years trailblazing in the digital world of health care, and already have more than 70,000 patients registered to their MyCARE app which allows them to book and change appointments, access hospital correspondence and information from their smartphone. Recently they became one of the first hospitals in the UK to enable patients to view their consolidated health care records directly within the Health app on their iPhone.To improve staff wellbeing they've worked hard to introduce a range of benefits in recent years, including free car parking for all staff, free tea and coffee in all staff rooms; and enhanced staff health and wellbeing services – particularly around stress and musculoskeletal conditions, enhanced bereavement leave, special leave and flexible working.Joe is married to Samantha Jones, a nurse by background who has also had a successful career in the NHS, which you can hear more about in Episode 2. They have 11-year old twins, and are really open about how they work hard to make sure family comes first. In this episode we dig a bit deeper, and explore how he got to his current role, why he cares about the things he does, and what it's been like leading a hospital trust during Covid:*Highlights:Failing his A levels (4 mins)Becoming a hospital chief exec (6 mins)Advice he'd pass on from the jobs he's done (10 mins)Highs and lows of his job (13 mins)What keeps him awake at night (15.5 mins)Why he's chosen to focus on staff wellbeing (23 mins)The digital transformation at MK (26 mins)His vision for MK going forwards (32 mins)Leading through Covid as a hospital chief exec (36 mins)Work-life blend (40 mins)Final questions- a recommended resource, a leader he sees as a role model, and top tips (41.5 mins)*Resources:The Kings FundDesert Island Discs with Sir Anthony SeldonA podcast we recorded with Sam, Joe's wife- Backstage with Samantha Jones*Social media:@JoeMK@NextGGP Hosted on Acast. See acast.com/privacy for more information.

    Episode 8. Backstage with: Nick Harding

    Play Episode Listen Later Oct 1, 2020 39:48


    This conversation is with Prof Nick Harding, Chief Medical Officer for Operose Health.Nick has worked as a GP in inner-city Birmingham for more than 20 years, and was a founding partner of the Modality super-partnership. He was Chair of Sandwell and West Birmingham CCG, and has held a number of national roles including Senior Clinical Advisor to NHS England.Nick has also found time to set up some incredible health projects in Malawi, and was recognised with an OBE in June 2015 for services to primary care.He'll be familiar to you if you've been part of Next Gen, because Nick has championed everything we've been doing since we started over 3 years ago and has spoken at more than 40 programmes about his leadership journey. In this episode we dig a bit deeper, and explore his thoughts on lockdown, leadership, and the future of general practice....*Highlights:Coping with Covid (7 mins)Perspective on the future (11.5 mins)Leading virtually (14 mins)His new role at Operose Health (16.5 mins)Balancing leadership and clinical work early in one's career (19 mins)FOMO (25 mins)Perserverance (30 mins)Hope for the future (32 mins)Final 3 questions- recommended resources, a leader he admires, and top 3 bits of advice (36 mins)*Resources:The 'window of tolerance' model he mentions at 8 minsThe Stockdale ParadoxA leader he admires- Sir Bruce Keogh- and the Next GenCast we recorded with himSimon Sinek's new podcast he recommendsNick's recent Next Gen GP webinar with Oliver Nyumbu on 'Leadership in time of Uncertainty and Crisis' *Social media:@NickJHarding@NextGGP*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:https://bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 7. Backstage with Karyn McCluskey

    Play Episode Listen Later Sep 2, 2020 47:05


    This conversation is with Karyn McCluskey, chief executive of Community Justice Scotland. I heard Karyn on a podcast a few years ago, and never forgot her story.Karyn trained as a nurse in the NHS, but has worked in the police for the last 22 years. She was Director of the Scottish Violence Reduction Unit for the last decade, which proposed a different way of addressing violence in Scotland. They developed injury surveillance, gang intervention and gang exit, and focused on preventing knife carrying and injury. She helps support the Medics Against Violence charity in Scotland, set up in conjunction with the Violence Reduction Unit.So how did Karyn get such startling results in a city once known as the murder capital of western Europe?.Listen to Karyn's story, the lessons she's learnt, and the advice she'd give to any leader with a drive to tackle 'wicked' problems,*Highlights:Her vision and story (2 mins)Advice on making change (13 mins)Coping with failure (22 mins)Working within political timescales (25 mins)Changing things without evidence (28 mins)Imposter syndrome (32 mins)Resilience and decompressing (39 mins)Mum guilt (40 mins)Final 3 questions- recommended resources, a leader she admires, and top 3 bits of advice (42 mins)*Resources:Her Ted Talk: 'Proceed til Apprehended'The podcast where I first heard Karyn: Reasons to be Cheerful (Episode 50)More about Karyn's work*Social media:@KarynMcCluskey@NextGGP*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:https://bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 6. Backstage with: Bob Klaber (Part 2)

    Play Episode Listen Later Aug 5, 2020 25:22


    This is Part 2 of a really enjoyable and uplifting conversation with Dr Bob Klaber OBE. If you haven't yet, Part 1 is worth a listen first!Bob is a Consultant General Paediatrician & Director of Strategy Research & Innovation at Imperial College Healthcare NHS Trust. He has a strong interest in individual and systems learning, behavioural insights work and leadership development.In 2015, Bob set up a team who continue to drive an ambitious project to create a culture of continuous quality improvement across Imperial, and is now leading work on the development and implementation of the Trust's new organisational strategy.Bob is also a strong advocate for child health, and co-leads the Connecting Care for Children (CC4C) integrated child health programme in North West London, which is focused on developing whole population integrated care models of service and training within paediatrics and child health. He was awarded an OBE in 2018.This conversation is in two parts. In Part 2, we discussed:*Highlights:Balancing clinical work with leadership roles (1.5 mins)Multitasking (4 mins)Language and tone in virtual communication (9 mins)Work-life blend (14.5 mins)Switching off (18 mins)Final 3 questions- a book recommendation, a leader he admires, and top 3 bits of advice (20 mins)*Resources:Book recommendation- Humankind, by Rutger Bregman*Social media:@BobKlaber@CC4CLondon@NextGGP*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:https://bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 5. Backstage with: Bob Klaber (Part 1)

    Play Episode Listen Later Jul 29, 2020 36:20


    In this episode we go backstage with the wonderfully optimistic and energetic Dr Bob Klaber OBE.Bob is a Consultant General Paediatrician & Director of Strategy Research & Innovation at Imperial College Healthcare NHS Trust. He has a strong interest in individual and systems learning, behavioural insights work and leadership development.In 2015, Bob set up a team who continue to drive an ambitious project to create a culture of continuous quality improvement across Imperial, and is now leading work on the development and implementation of the Trust's new organisational strategy.Bob is also a strong advocate for child health, and co-leads the Connecting Care for Children (CC4C) integrated child health programme in North West London, which is focused on developing whole population integrated care models of service and training within paediatrics and child health. He was awarded an OBE in 2018.This conversation is in two parts. In Part 1, we discussed:*Highlights:Coping with Covid-19 on the paediatric wards (3 mins)Leading through a crisis (7.5 mins)What it means to be a leader (8.5 mins)Early influences (11 mins)Dealing with conflict (16 mins)"Managing up" (21 mins)Connecting Care 4 Children, and the leadership lessons from this (23.5 mins)A renewed focus for the NHS (32 mins)*Social media:@BobKlaber@CC4CLondon@NextGGP*Subscribe to our monthly bulletin for further webinars, podcast episodes, and programme updates:https://bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 4. Backstage with: Sir Bruce Keogh

    Play Episode Listen Later Jul 8, 2020 46:29


    In this episode we go backstage with the formidable Professor Sir Bruce Keogh.Sir Bruce is currently Chair of Birmingham Women's and Children's Hospital, after leaving his position as NHS England's National Medical Director where he was responsible for clinical leadership, quality and innovation for 10 years.Before this he enjoyed a distinguished career in surgery, working as a consultant cardiac surgeon at University Hospitals Birmingham before becoming Director of Surgery at the Heart Hospital and Professor of Cardiac Surgery at University College London. In this episode, Bruce talks about the highs and lows of his journey to becoming Medical Director of the NHS, including:*Highlights:Growing up in Zimbabwe and trying to get into medical school (4 mins)Applying for the NMD role (12.5 mins)Imposter syndrome (16 mins)Dealing with politicians (18.5 mins)Handling criticism, especially over the junior doctors' strike (23 mins)Achievements in his role as medical director (28 mins)Leaving NHS England (36 mins)The qualities of a good leader (39.5 mins)Leaders he admires and why (42 mins)His top advice for new GP leaders (43.5 mins)*Social media:@DrBruceKeogh@NextGGP*Subscribe to our monthly bulletin:https://bit.ly/NGGPbulletin Hosted on Acast. See acast.com/privacy for more information.

    Episode 3. Backstage with: Baroness Dido Harding

    Play Episode Listen Later Jun 9, 2020 44:52


    In this episode we go backstage with Baroness Dido Harding.Baroness Harding has been appointed to lead the programme of testing and tracing as part of the government's ongoing response to coronavirus. You might know her better as Chair of NHS Improvement, a role she's held since 2017. Before that she was Chief Executive of TalkTalk, and she has also held a variety of senior roles at Sainsbury, Tesco, Thomas Cook and Kingfisher.In 2014, Dido was offered a peerage and sits in the House of Lords as a Conservative peer. Dido is married to politician John Penrose, has two children and, in what spare time she has left, is a jockey and racehorse owner.*Highlights:Experience of leading NHS Test and Trace (3.5 mins)Early influences (6 mins)The TalkTalk cyber attack and leading through a crisis (9 mins)Managing the media (16.5 mins)Working in a male dominated environment (20 mins)Moving on, and motivation to join the NHS (25.5 mins)Surprises on joining the NHS (30 mins)Common traits of good leaders (34.5 mins)Work-life blend (38 mins)Recommended book (see below) (42.5 mins)Dido's final leadership advice (43 mins)*ResourcesRecommended book: Team of Teams, by Stanley McChrystalAlso mentioned: A Peacock in the Land of Penguins*Social media:@DidoHarding@NextGGPYou can find more podcast episodes, webinars, and sign up to our monthly bulletin on our website. Hosted on Acast. See acast.com/privacy for more information.

    Episode 2. Backstage with: Samantha Jones

    Play Episode Listen Later May 25, 2020 28:29


    In this episode we go backstage with Samantha Jones.Sam started her NHS career as a nurse, before climbing the management ranks to eventually become Chief Executive of 2 hospital trusts. She went on to become the Director of the New Care Models programme at NHS England, leading on the implementation of the new care models outlined in the NHS Five Year Forward View. This included launching 50 vanguards to take the lead developing new care models to act as the blueprints for the NHS.Following a period of working independently across a range of private organisations and institutions, in January 2019, Sam was appointed as CEO/President of Centene UK to lead the UK's strategy aimed at enabling and supporting integrated care across the UK.In this episode, we had a frank conversation with Sam about her experience in these roles, and also got some great advice about managing an amazing career alongside bringing up a young family.*Further highlights:Experience of working at NHS England (4 mins)Learning from implementing the new models of care (11 mins)Traits of effective leaders (13 mins)Managing the imposter syndrome (14 mins)The role of coaching (16 mins)Work life balance (19.5 mins)A book she recommends (see links below) (25 mins)Sam's top pieces of advice for new leaders (26.5 mins)*ResourcesLeaflet on work life balance which Sam helped to curate from leaders across health and social careRecommended book: Team of Teams, by Stanley McChrystalDesert Island Discs with Heather RabbattsGreat advice: Everybody's free to wear sunscreen*Social media:@SamanthaJonesUK@NextGGPYou can find more podcast episodes, webinars, and sign up to our monthly bulletin on our website. Hosted on Acast. See acast.com/privacy for more information.

    Episode 1. Backstage with: Sir David Haslam

    Play Episode Listen Later May 3, 2020 39:07


    In this episode, we go backstage with Sir David Haslam, a longtime supporter of Next Generation GP. David was a GP for over 35 years, and has held a phenomenal number of titles in his career. These include President of the BMA, President and Chair of the RCGP, and most recently Chair of NICE. He was knighted for services to NHS Leadership in 2018, and is now Chair of a children's cancer charity called CLIC Sargent. In a moving story, David explains why the cause is so close to his heart. *Further highlights:His current roles (4 mins)Managing the imposter syndrome (12.5 mins)Career advice (13 mins)Leading through a crisis (15 mins)Balancing clinical and leadership work (17 mins)Dealing with criticism (21.5 mins)Controlling news intake (25 mins)How primary care will change after Covid-19 (29 mins)His lessons on the lockdown (30.5 mins)A book he recommends (Don't Sweat the Small Stuff by Richard Carlson) (32.5 mins)David's top pieces of advice for new leaders (35.5 mins)*Social media:@DavidAHaslam@NextGGPYou can find more resources on our Next Gen website. Hosted on Acast. See acast.com/privacy for more information.

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