Podcasts about our classroom

What does meaningful school change actually look like? In this episode of Our Classroom, Roberto Germán sits down with Dr. Lucy Canzoneri-Golden, Co-Founder and Co-Director of Coral Reef Montessori Academy Charter School, to discuss what happens when a school commits to culture, belonging, and student-centered learning over the long haul. Rather than treating equity and inclusion as isolated initiatives, Coral Reef Montessori has worked intentionally to embed these values into the fabric of the school community. Dr. Canzoneri-Golden shares lessons learned from that journey, the challenges along the way, and the impact it has had on students, educators, and school culture. In this conversation, we explore: Why school culture work cannot be treated as “one more thing” What motivated Coral Reef Montessori to invest deeply in this work How teachers' mindsets and practices evolved over time The challenges of leading meaningful change Why sustainability matters more than one-time professional development What annual teacher reflections revealed about the impact of the work Advice for school leaders seeking to create more inclusive learning communities This episode is a reminder that meaningful change rarely happens overnight. It happens through commitment, reflection, relationships, and a willingness to keep showing up. Key Reflection “School culture isn't built through a single workshop. It's built through years of intentional practice.” About Dr. Lucy Canzoneri-Golden Dr. Lucy Canzoneri-Golden is an educator, Montessori leader, and advocate for child-centered learning. As Co-Founder and Co-Director of Coral Reef Montessori Academy Charter School, she has helped cultivate a learning community grounded in independence, curiosity, compassion, and lifelong learning. Discussion Questions What does sustained school improvement look like in your context? How do you move important work from initiative to culture? What feedback are you gathering from teachers, students, and families? What systems help meaningful change endure? School leaders, if this conversation resonated with you, we'd love to help your team move from good intentions to sustained impact. Multicultural Classroom partners with schools and districts through professional development, coaching, and implementation support designed to strengthen belonging, student engagement, and culturally sustaining practice. Visit MulticulturalClassroom.com to learn more. Let's build the kind of schools our students deserve. Teach in Truth. Lead with Courage. Belong to a Community That Gets It.

What if picture books were some of the most powerful tools available to educators—not just for teaching reading, but for helping students understand themselves? In this episode of Our Classroom, Roberto Germán sits down with literacy consultant and author Sarah Cordova to discuss the role picture books can play in shaping student identity, developing writers, and creating more inclusive classrooms. Together, they explore how thoughtfully selected mentor texts can serve as both mirrors and windows—reflecting students' lived experiences while expanding their understanding of others. In this conversation, you'll learn: Why picture books remain powerful across grade levels How mentor texts can strengthen writing instruction The connection between literacy and student identity Why representation matters in classroom libraries How immigrant and refugee stories help build empathy and understanding Practical ways teachers can use picture books to empower student voice Whether you're an elementary teacher, literacy coach, administrator, or secondary educator looking to strengthen writing instruction, this conversation offers practical ideas and inspiration for helping students see themselves—and their possibilities—through books. About Sarah Cordova Sarah Cordova is a national literacy consultant and author of The Power of Picture Books in Student Identity: Writing Lessons That Empower. Her work helps educators integrate identity, belonging, and culturally responsive literacy practices into daily instruction. Teach in Truth. Lead with Courage. Belong to a Community That Gets It.

Libraries shouldn't be a luxury. In this episode of Our Classroom, Roberto Germán reflects on a social media post from an educator who challenged the reality that many students still attend schools without fully functioning libraries. What happens when we say literacy matters but fail to provide access to books? This episode explores: - Why libraries are an equity issue- The connection between literacy and opportunity- What students lose when libraries disappear- How budgets reveal priorities- Why access to books should not depend on a ZIP code- The role libraries play in belonging, curiosity, and identity At a time when educators are being asked to improve literacy outcomes, this episode asks a simple but important question: How can students become readers if they don't have access to books? Key Reflection "A library is more than a room filled with books. It's a declaration that a child's imagination matters." Discussion Question What is the state of your school library—and what does it communicate to students about what we value? Teach in Truth.Lead with Courage.Belong to a Community That Gets It.

What happens when schools see refugee students through a lens of deficit instead of possibility? In this episode of Our Classroom, Roberto Germán sits down with Dr. Yacoub Aljaffery, author of Narratives of Success and Resilience of Students from Refugee Backgrounds in U.S. Schools: From Invisible to Valuable, to discuss what educators need to understand about refugee students, multilingual learners, and the power of belonging. Drawing from his own journey as a refugee and educator, Dr. Aljaffery challenges common misconceptions and invites educators to move beyond trauma-centered narratives toward asset-based approaches that recognize resilience, brilliance, language, culture, and humanity. Together, Roberto and Dr. Aljaffery explore: • What makes students from refugee backgrounds feel invisible in schools • How deficit thinking harms students and limits possibilities • Why multilingualism should be viewed as an asset, not a problem • The difference between supporting students and “fixing” them • How current global conflicts and immigration debates impact students in classrooms today • Practical ways educators can foster belonging and dignity • What gives Dr. Aljaffery hope for the future This conversation is a reminder that refugee students do not need pity. They need opportunity, affirmation, and educators willing to see their full humanity. Connect with Us Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Follow Multicultural Classroom and subscribe to Our Classroom for more conversations at the intersection of education, culture, identity, and belonging.

ELA isn't dead. It just needs to be revived, reimagined, and remembered differently. In this episode of Our Classroom, Roberto Germán reflects on why imagination, joy, speculative thinking, and culturally relevant literacy practices matter now more than ever in ELA classrooms. This conversation explores: How ELA became overly compliance-driven Why imagination is rigorous academic work The role of Black scholarship in literacy education Why students need more than test prep How literature can help students envision a better world What it means to create classrooms rooted in possibility, identity, and academic joy This episode also introduces: (Re)Viving ELA: A Speculative Methods Institute Hosted by Multicultural Classroom Facilitated by Lorena Germán and Lamar Timmons-Long

Episode Summary What happens when schools misunderstand culture as misbehavior? In this episode of Our Classroom, Roberto Germán reflects on powerful conversations with a Dominican mother advocating for her son after repeated school experiences rooted in misunderstanding, bias, and cultural disconnects. This conversation explores the important distinction between cultural competence and cultural humility—and why humility requires more than training or good intentions. It requires listening, reflection, partnership, and the willingness to recognize that our norms are not universal. Through real stories from families navigating schools, this episode challenges educators to rethink what belonging truly means and asks an important question: Are students being supported… or silently asked to erase parts of themselves in order to fit in? In This Episode Why cultural humility is different than cultural competence How cultural misunderstanding can lead to discipline The difference between inclusion and assimilation Why students shouldn't have to “blend in” to belong The long-term impact of feeling unseen in school How educators can shift from control to curiosity What meaningful partnership with families can look like Key Reflection “Students should not have to erase themselves in order to belong.” Questions to Reflect On Whose norms are centered in our classrooms and schools? What assumptions do we make about behavior, communication, and professionalism? Are we trying to understand students and families—or simply manage them? What might cultural humility look like in practice? Why This Conversation Matters As school demographics continue to shift, many educators are realizing that diversity alone does not create belonging. This episode is a reminder that culturally responsive practice is not about mastering “other people's cultures.” It's about developing the humility to listen, learn, reflect, and build authentic relationships with students and families. An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold — a community of educators committed to equity, truth, and impact. https://www.multiculturalclassroom.com/founding-member Connect with Us Follow @multiculturalclassroom Subscribe to Our Classroom Share this episode with an educator, administrator, or parent navigating conversations around culture, belonging, and identity in schools.

Episode Summary What does it mean to cultivate hope in a moment like this? In this reflective episode of Our Classroom, Roberto Germán explores the idea that hope is not denial, optimism, or pretending things are okay—it's intentional, courageous work. Inspired by the upcoming Cultivate Hope 2026 gathering hosted by The Flourish Collective, this conversation reflects on the Harlem Renaissance, the role of educators during uncertain times, and why imagination, creativity, and community matter now more than ever. This episode is an invitation to resist cynicism, reclaim possibility, and remember that even in difficult seasons, people still have the power to create beauty, truth, and belonging. In This Episode Why hope is something we cultivate—not something we wait for The connection between struggle and creativity Lessons from the Harlem Renaissance Why imagination matters in education What educators are really planting in students The difference between optimism and hope What gives Roberto hope right now Key Reflection “Hope is also imagining what could still become possible.” Questions to Reflect On What gives you hope right now? What kind of future are you hoping to help create? What are you continuing to plant, even when growth feels slow? About Cultivate Hope 2026 This episode was inspired by Cultivate Hope 2026, an event hosted by The Flourish Collective centered on the belief that difficult times can still produce beauty, art, community, and collective joy. The event draws inspiration from the Harlem Renaissance and the enduring power of people refusing to be diminished. An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold:

Pushback doesn't show up as a theory—it shows up in real moments. In this episode of Our Classroom, Roberto Germán breaks down what pushback actually looks like in schools and professional spaces—from parent emails and staff meetings to student questions and social media comments. More importantly, he walks through what it looks like to respond with clarity instead of reaction. This episode moves beyond ideas and into practice—helping educators stay grounded, protect their energy, and lead with intention when conversations get difficult. In This Episode What pushback really looks like in everyday school settings How to respond to parent concerns without escalating Navigating tension with colleagues in meetings When to engage—and when not to—on social media How to respond to student pushback in real time Managing internal self-doubt as an educator Reflection Question When pushback shows up… Who do you become in that moment? An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold:

What happens when students stop worrying about grammar? For many teachers, the answer is surprising: their writing becomes more powerful, more authentic, and more alive. So why does that change when we shift the focus back to correctness? In this episode of Our Classroom, Roberto Germán sits down with Patty McGee, author of Not Your Granny's Grammar, to unpack a real question from a member of the community: Is grammar instruction supporting student voice—or silencing it? Together, they explore the tension between correctness and expression, the role of dominant language norms in schools, and what it looks like to teach writing in a way that honors both clarity and identity. In This Episode Why grammar instruction can shut students down The difference between correctness and communication Who decides what “standard English” is How language connects to identity and culture What strong writing actually looks like Practical shifts to protect student voice Reflection Question If a student communicates powerfully—but doesn't follow traditional grammar rules… Are they a strong writer? An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold:

Episode Summary What does it mean to stand for justice—not just with your voice, but with your refusal? In this episode of Our Classroom, Roberto Germán sits down with author Christy Mihaly to explore the life of Pablo Casals, a world-renowned cellist who used both music and silence as acts of protest. Through her new book, Music and Silence: The Passion and Protest of Pablo Casals, Christy brings to life a story of courage, conviction, and moral clarity. Together, they unpack what it looks like to use your gifts in service of justice—and what it costs to take a stand when it matters most. This conversation invites educators to reflect on their own role in moments of injustice: when to speak, when to refuse, and how to remain grounded in purpose.

Episode Summary What if much of what schools label as “misbehavior” is actually a misunderstanding of culture? In this episode of Our Classroom, Roberto Germán sits down with Dr. Daniel Russell to unpack how student behavior is often interpreted through a dominant-culture lens—and why that leads to disproportionate discipline for underserved students. Together, they explore how behaviors rooted in culture are frequently misread as defiance, disrespect, or disruption, and why frameworks like PBIS and MTSS remain incomplete when cultural responsiveness is missing. This conversation challenges educators to rethink what they call “behavior” and reconsider whether schools are disciplining students—or disciplining culture. In This Episode Why “misbehavior” is often misunderstood Common cultural behaviors teachers misinterpret The limits of PBIS without cultural responsiveness How behavior becomes racialized in schools What validating and bridging behavior support can look like The mindset shift educators need to make tomorrow About the Guest Dr. Daniel Russell is co-director of Advocates for CLR for Underserved Students and co-author of Supporting Underserved Students: How to Make PBIS Culturally and Linguistically Responsive. His work helps schools rethink student behavior through a culturally responsive lens. Reflection Question What if the issue isn't student behavior— but the lens through which we interpret it? Join the Community Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold:

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Recorded live at VISION 2026, host Carm Capriotto and Matt Fanslow explore how lessons from marriage counseling can improve communication in auto repair shops. The core discussion centers on Matt's article for NAPA Auto Care's Insight Magazine, “Your Shop Might Need Marriage Counseling,” and the industry's gap in soft skills. His central argument is simple: most automotive professionals were never taught effective communication or soft skills. In the past, shop culture often relied on public criticism or shame to correct mistakes. Today, that approach backfires, especially for younger technicians, who are more likely to disengage or “quietly quit” in that kind of environment. Matt proposes a different approach: applying communication techniques commonly used in therapy to everyday shop interactions. Drawing from the Gottman Institute, Matt outlines common communication pitfalls: criticism, contempt, defensiveness, and stonewalling, and how they show up daily in shop environments. Key solutions include: Validating feelings, especially with anxious customersCoaching without shame, addressing mistakes privately with supportSeeking outside perspective, using coaches or therapists to uncover blind spots Finally, both Carm and Matt challenge the stigma around seeking outside help. They encourage shop leaders to work with coaches, counselors, or therapists to uncover blind spots and improve their leadership approach. Far from being a weakness, asking for help is framed as a sign of strength and self-awareness. The goal isn't to turn shops into therapy sessions; it's to make small, intentional changes in how people communicate every day. The payoff? Fewer emotional blowups, stronger team culture, and customers who feel safe, heard, and respected. Download Matt Fanslow's Full Article: https://remarkableresults.biz/download/45724/?tmstv=1775829579 VISION Hi-Tech Training and Expo: https://visionkc.com/ Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast: https://mattfanslow.captivate.fm/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill:...

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video EpisodeRecorded live at VISION 2026, host Carm Capriotto and Matt Fanslow explore how lessons from marriage counseling can improve communication in auto repair shops.The core discussion centers on Matt's article for NAPA Auto Care's Insight Magazine, “Your Shop Might Need Marriage Counseling,” and the industry's gap in soft skills. His central argument is simple: most automotive professionals were never taught effective communication or soft skills. In the past, shop culture often relied on public criticism or shame to correct mistakes. Today, that approach backfires, especially for younger technicians, who are more likely to disengage or “quietly quit” in that kind of environment.Matt proposes a different approach: applying communication techniques commonly used in therapy to everyday shop interactions.Drawing from the Gottman Institute, Matt outlines common communication pitfalls: criticism, contempt, defensiveness, and stonewalling, and how they show up daily in shop environments.Key solutions include:Validating feelings, especially with anxious customersCoaching without shame, addressing mistakes privately with supportSeeking outside perspective, using coaches or therapists to uncover blind spotsFinally, both Carm and Matt challenge the stigma around seeking outside help. They encourage shop leaders to work with coaches, counselors, or therapists to uncover blind spots and improve their leadership approach. Far from being a weakness, asking for help is framed as a sign of strength and self-awareness.The goal isn't to turn shops into therapy sessions; it's to make small, intentional changes in how people communicate every day. The payoff? Fewer emotional blowups, stronger team culture, and customers who feel safe, heard, and respected.Download Matt Fanslow's Full Article: https://remarkableresults.biz/download/45724/?tmstv=1775829579VISION Hi-Tech Training and Expo: https://visionkc.com/Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast: https://mattfanslow.captivate.fm/Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode of Coffee with Carm and a Coach, host Carm Capriotto sits down with Greg Bunch, business coach and Founder at Transformers Institute and owner of Aspen Auto Clinic, to unpack the mindset barriers that quietly limit leadership and growth in auto repair. At the center of the conversation is the “monster” voice that is wired for survival, not success. While it once kept us safe, today it often holds leaders and advisors back from difficult but necessary actions: addressing underperformance, having honest conversations, or confidently recommending needed work. Left unchecked, that fear can cost shops hundreds of thousands, even millions, in missed opportunities. Greg shares five foundational pillars for effective leadership: Wisdom: Surrounding yourself with the right voices and guidanceKnowledge: Understanding your numbers and facts without emotionUnderstanding: Knowing what those numbers actually mean in your businessDiligence: Doing what needs to be done, even when it's uncomfortableRight Choices: Staying aligned with your values, no matter the pressure Together, Carm and Greg explore how business is ultimately an emotional math problem, a constant balance between data-driven decisions and the human side of leadership. They also challenge listeners to become perpetual students, actively seek honest feedback, and confront the habits that hold them back. The episode wraps with a powerful reminder: long-term success comes from “slow dimes,” not “fast nickels.” Doing the job right, every time, builds trust, safety, and sustainable profitability. Greg Bunch, Aspen Auto Clinic, Transformers Institute. Listen to Greg's previous episodes HERE. https://transformersinstitute.com/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Recorded live at VISION 2026, host Carm Capriotto speaks with Evis Husejnovic of NAPA TRACS about how shops can boost profitability and customer service by better using their shop management systems. Husejnovic highlights that most owners use only 10–15% of their software, often missing key tools for managing operations. NAPA TRACS addresses this with hands-on support, user groups, and daily training. The conversation also emphasizes a “treatment plan” approach to digital vehicle inspections, helping shops increase revenue through thorough, preventative maintenance rather than higher car counts. While technology has rapidly evolved, Husejnovic reinforces that auto repair remains a relationship-driven, “handshake” business, and shares how NAPA TRACS is helping train future technicians through partnerships with technical schools. VISION Hi-Tech Training & Expo: https://visionkc.com/ Evis Husejnovic, Regional Sales Manager, NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded live at VISION 2026, host Carm Capriotto sits down with Matt Crumpton, Director of Program Development at NAPA Auto Care, and Robin Cowie, Creative Technologist, to explore the official rollout of NAPA's Extended Reality (XR) training program. The conversation centers around solving some of the industry's biggest challenges: the ongoing technician shortage, the high cost of tools for new hires, and the need to get technicians productive and billable faster. By leveraging immersive technology that feels familiar to younger generations, NAPA is creating a pathway for new technicians to build skills and confidence in a low-risk, high-impact learning environment. The XR ecosystem is built around three core technologies. Virtual Reality (VR) delivers immersive, point-of-view training with over 50 lessons focused on essential shop skills, reinforcing the idea that “brakes pay bills.” Using a structured “teach five, test five” approach, technicians develop muscle memory before ever working on a live vehicle. Mixed Reality (MR) bridges the gap between virtual and physical by combining real tools with guided digital overlays, allowing for hands-on practice with built-in support. Augmented Reality (AR) smart glasses bring the technology directly into the service bay, giving technicians instant, voice-activated access to critical information like torque specs, keeping them focused on the vehicle and saving valuable time on every job. Looking ahead, the platform continues to evolve. Future integrations are expected to include shop management systems, Identifix, and digital vehicle inspections, enabling fully hands-free workflows and even customer-facing video communication directly from the bay. After successful testing with early adopters, NAPA officially announced at VISION 2026 that its XR training packages are now available for general purchase, offering shops a powerful new way to train, support, and retain the next generation of technicians. https://napaxccelerator.com/ VISION Hi-Tech Training & Expo: https://visionkc.com/ Matt Crumpton, Director of Program Development, NAPA Auto Care Robin Cowie, Creative Technologist, AI, VR, AR, Content Producer/Director. https://skillmaker.ai/ Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/...

What happens when thoughtful, intentional content is met with noise, criticism, or misunderstanding? In this episode of Our Classroom, Roberto Germán reflects on a recent moment of pushback and reframes it as an opportunity for leadership. Instead of reacting defensively, this conversation explores what it means to lead with curiosity—especially when discussions around curriculum, culture, and terms like “decolonize” spark strong responses. This episode is not about winning arguments. It's about understanding what sits beneath reaction, staying grounded in purpose, and continuing to serve students with clarity and care. Reflection Questions What reactions do you notice when curriculum or texts are questioned or expanded? How do you typically respond to pushback—internally and externally? What might curiosity look like in moments where defensiveness feels easier? What is the difference between expanding curriculum and erasing it? An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. If you're navigating these kinds of moments in your classroom or leadership—and want a space to reflect, grow, and stay grounded in this work—you're invited to explore My Classroom Gold: https://www.multiculturalclassroom.com/founding-member Connect Follow @multiculturalclassroom Subscribe to Our Classroom wherever you listen Share this episode with an educator who is learning to lead with curiosity

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Host Carm Capriotto speaks with Jay Goninen, co-founder and president of WrenchWay, about insights from the 2026 Voice of the Technician Survey and what it reveals about the state of the automotive workforce. Jay encourages shop owners to download the free report to uncover blind spots and start meaningful conversations with their teams. The data show that technicians strongly prefer a four-day, 10-hour workweek with no weekends, along with proper equipment, paid vacation, retirement benefits, and paid training. While dealership technicians made up a larger share of respondents, independents stood out in workplace culture. 63% of independent technicians would recommend their shop to a friend, compared to 36% at dealerships, though dealerships scored higher in providing paid training. Across both groups, technicians favor an hourly wage plus bonus structure, which many feel better supports diagnosticians than traditional flat-rate systems. The discussion also highlights a troubling trend: the industry's Net Promoter Score dropped to -60 in 2026, signaling that many technicians would not recommend the profession to others. To strengthen the talent pipeline, Jay discusses ASE Connects, a new initiative aimed at connecting shops with high school and technical school automotive programs to support them through mentorship, advisory roles, and community engagement. Carm also advocates elevating the profession by shifting the language from “mechanic” or “technician” to “specialist,” emphasizing the expertise required to work on today's vehicles. Overall, the episode serves as a wake-up call for shop owners to use the survey insights to evaluate their culture, communication, and work environments, and to become employers technicians are proud to recommend. https://wrenchway.com/resources/2026-voice-of-technician-survey-report/ Jay Goninen, Co-Founder and President, WrenchWay Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm ...

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded live at VISION 2026, this episode highlights the General Service Technician Academy (GSTA), a two-day training program offered at VISION designed to build strong foundational skills for early-career automotive technicians. Host Carm Capriotto speaks with industry leader and shop owner Travis Troy and two young technicians who completed the program about how mentorship and structured training are shaping their careers. The discussion emphasizes that great technicians are distinguished not by advanced tools alone, but by how well they execute fundamental skills. The GSTA curriculum covers essential, practical topics including OSHA training, lift safety, fluids and oil, tire safety and repair, alignments, thermal management (A/C), and hands-on electrical training. The academy addresses a critical training gap in the industry through a hands-on learning model that encourages participants to learn it, practice it, and teach it, reinforcing both understanding and communication. Mentorship plays a key role in guiding young technicians who often face unclear career paths and discouraging workplace experiences, helping them build confidence, opportunity, and long-term direction. Ultimately, the conversation reinforces a culture of continuous learning, highlighting that both new and experienced technicians benefit from revisiting the fundamentals to maintain safety, productivity, and professional growth in an increasingly high-tech automotive industry. VISION Hi-Tech Training & Expo: https://visionkc.com/ Travis Troy, Honest Wrenches, Akeny and Des Moines, IA. Listen to Travis' other episodes HERE Kreon Golden, All Star Automotive, Columbia, MO Jose Franssen, Skalackys Auto Repair, Fargo, ND Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ -

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, Carm Capriotto speaks with Chris Machado, founder of XGen Academy, about a bold new approach to solving the automotive technician shortage. Machado has developed an intensive 16-week training program that blends virtual reality simulations, classroom learning, and hands-on shop experience to accelerate the development of new technicians. At the core of the academy's philosophy is the “reverse funnel,” which attracts a wide pool of young talent and progressively refines their skills toward professional mastery. The program goes beyond technical instruction. Through its “Reality Hub,” students also learn essential life and workplace skills, including financial literacy, professionalism, and ethics. By modernizing the training experience and making automotive careers more appealing to younger generations, Machado aims to build a scalable model that can be replicated nationwide, offering a proactive, high-tech solution for developing the industry's next generation of technicians. XGen Academy: https://xgened.email/ Chris Machado, Circle M Tire & Auto and Circle M Truck Repair Bakersfield, CA. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode "I think the push back is more in our head than it is in the pocketbook." In this episode, host Carm Capriotto talks with Andy Fiffick and Chris Letendre about the perceived affordability crisis in auto repair. Both guests challenge the idea that customers can't afford repairs, suggesting that price resistance often stems from the service advisor's mindset rather than customer reality. The discussion highlights practical strategies for improving repair approvals, including repackaging repairs with different parts or warranty options, presenting financing as “payment option plans,” and avoiding the “Sophomore Jinx,” where advisors begin to pre-judge what customers can afford. They also address the “maintenance-free” myth promoted by automakers and encourage shops to proactively educate customers with long-term maintenance planning. Ultimately, the episode reinforces a key truth: auto repair is a relationship business. When shops build trust and focus on helping people, price objections become far less common. Andy Fiffick, CEO Rad Air, Listen to Andy's other episodes HERE Chris Letendre, American Pride Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, host Carm Capriotto sits down with Lola Schmidt, COO of Schmidt Auto Care, to discuss how independent auto repair shops can professionalize their human resources and management systems. Lola outlines a deliberate, multi-step hiring process built to eliminate desperate decisions and reduce candidate ghosting. It begins with a focused 5-10 minute phone screen designed to evaluate attitude, communication skills, and professionalism before investing time in in-person interviews. Once hired, new team members go through a structured two-week onboarding experience that intentionally integrates them into the shop's culture and operations, complete with personalized touches and cross-training across the team. To establish clarity and transparency, Lola shares her “no gatekeeping” philosophy: providing candidates with a legally reviewed employee handbook before a formal offer is made. She also explains how to handle HR documentation and unemployment claims using a “no feelings, just facts” approach, relying on accurate records, clear timelines, and policies tied directly to the signed handbook. The result? Intentional systems that protect the culture, the employees, and the long-term health of the business. In this episode, you'll learn: How to build a structured hiring process that prevents reactive decisionsWhy a short phone screen reduces ghosting and wasted timeHow to hire for attitude and cultural fit firstWhat an effective two-week onboarding plan looks likeWhy a legally reviewed employee handbook is essentialHow to document HR issues clearly and objectively The Everyday Educator: How Leaders Reinforce Learning [THA 458]: https://remarkableresults.biz/remarkable-results-radio-podcast/a458/  4 Day Work Week and Our Own App [AW 146]: https://remarkableresults.biz/remarkable-results-radio-podcast/aw146/ Lauralee Schmidt, Schmidt Auto Care, Springboro, OH Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Students today are encountering global events in real time. News about protests, war, political instability, and humanitarian crises travels quickly through social media, and many young people are trying to make sense of it all without much context. In this episode of Our Classroom, Roberto Germán explores how educators can approach conversations about global unrest with care and clarity. Instead of avoiding difficult topics, Roberto shares three practical strategies teachers can use to help students process complex world events while maintaining a classroom culture rooted in curiosity, empathy, and critical thinking. This episode offers a reminder that educators don't need to have all the answers—but they can help students ask better questions. Reflection Questions for Educators What global events are your students currently talking about? How can you create space for questions without turning the classroom into a debate stage? What strategies help students move from reaction to understanding? An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold — a community of educators committed to equity, truth, and impact.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode of Coffee with Carm and a Coach, Carm Capriotto and leadership coach Murray Voth explain why traditional employee reviews often fail to build trust, engagement, or real growth. Instead, they advocate replacing formal evaluations with ongoing “Career Alignment Meetings,” and one-on-one conversations focused on coaching, open dialogue, and removing obstacles. They discuss the shop owner's role as a coach, the importance of onboarding and positional clarity, and why wage discussions should be separated from development conversations. Murray also shares practical tools, including the three key questions that drive meaningful feedback and real-time coaching moments. This episode offers a modern, human-centered approach to leadership that strengthens culture, improves communication, and helps employees and shops grow together. Timestamps (00:00:00) Introduction: Coffee with Carm and a Coach (00:03:00) Rebranding the Review (00:05:30) The Problem with 360 Reviews (00:08:00) What Employees Actually Want (00:12:00) Hiring for the Position, Not the Personality (00:16:00) Modern Onboarding & The 89-Day Check-In (00:26:00) The Three Magic Questions (00:32:00) How to Handle Employee Objections (00:36:00) Separating Wages from Development (00:41:00) Holiday Bonuses vs. Business Incentives (00:45:00) The "Rim Wash" Lesson & Bloom's Taxonomy (00:49:00) The "Discovery Now" Moment (00:52:00) Breaking Bread & Setting Protocol Murray Voth, RPM Training. Listen to Murray's previous episodes HERE. murrayvoth@rpmtraining.net Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry's “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability. They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building. The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession. Timestamps (00:00:00) - Introduction and Guest Welcome (00:03:15) - Defining "Automotive Hospitality" (00:06:00) - The "Ritz-Carlton" Standard (00:09:45) - Men vs. Women: Fixers vs. Listeners (00:14:15) - Hiring Outside the Industry (00:18:20) - The Role of the Customer Service Rep (CSR) (00:21:00) - The "Anytime" Presentation (00:27:45) - The Financial Case: Women Drive Higher ARO (00:30:15) - The "Secret Weapon" & Workplace Culture (00:34:30) - The Household Decision Maker (00:37:45) - Rebranding: From "Trade" to "Skilled Career" Melissa Parker, COO, Harrell's Tire and Auto Amy Bartel, Owner, Bartel's Auto Clinic Sara Abrecht, CFO, Dynamic Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Bad Bunny's halftime show gave us culture, joy, and conversation, but it also gave us curriculum. In this episode of Our Classroom, Roberto Germán breaks down the symbolism behind the performance and explores how it can be used in classrooms as a powerful teaching text. From the sugar cane field imagery to the Puerto Rican flag, from honoring his mother's maiden name to featuring Ricky Martin and centering Spanish language, this conversation examines how representation, history, gender, language, and class were all embedded in the visuals. This episode is about more than a halftime show. It's about how culture carries memory and how educators can teach with it, not around it. Come for Bad Bunny. Stay for community. Teach in Truth. Lead with Courage. Belong to a Community That Gets It. If you're an educator committed to equity, truth, and impact—and want to continue doing this work in community—learn more about My Classroom Gold: https://www.multiculturalclassroom.com/founding-member

Anger is often treated as something dangerous, especially when it comes from the margins. In this episode of Our Classroom, Roberto Germán reflects on anger not as a problem to eliminate, but as information worth listening to. Drawing connections between poetry, education, and the present moment, this conversation explores how anger is policed, silenced, and misunderstood, and how it can become a catalyst for care, accountability, and protection when we choose to engage it with intention. An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. If you're looking for a space to continue reflecting, learning, and navigating uncertainty alongside other educators committed to equity, truth, and impact, you're invited to explore My Classroom Gold. No pressure—just an open door. Connect & Share Follow @multiculturalclassroom Subscribe to Our Classroom wherever you listen Share this episode with someone who might need permission to slow down

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Krystal Zellmer tackles the capacity crisis facing automotive shop owners, challenging the idea that leadership has to be hard. The conversation centers on self-awareness, highlighting how recognizing automatic behaviors is the first step to becoming a more effective, intentional leader. Using her peanut M&M metaphor, Zellmer explains that while individuals are responsible for their results and emotions, those outer layers do not define their core identity. The discussion also draws a clear line between delegating and dumping, emphasizing that true leadership builds employee “muscle” through training, coaching, and mentorship rather than simply offloading tasks. Ultimately, shop owners are encouraged to see challenges and failures as the necessary “wind” that strengthens their roots and expands both personal and operational capacity. Krystal Zellmer, VP at Klemmer Leadership and Character Development. Krystal's previous episodes HERE Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee:

When we label student behavior as “misbehavior,” whose norms are we actually using — and who gets left out of that definition? In this episode of Our Classroom, Lorena Germán joins to help us explore how behavior, SEL, race, and power intersect, and what becomes possible when educators move from managing behavior to understanding it through an antiracist lens. An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. If you're looking for a space to continue reflecting, learning, and navigating uncertainty alongside other educators committed to equity, truth, and impact, you're invited to explore My Classroom Gold. No pressure—just an open door. Connect & Share Follow @multiculturalclassroom Subscribe to Our Classroom wherever you listen Share this episode with someone who might need permission to slow down

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode James Stephenson shares his journey from a struggling technician to the leader of multiple successful businesses, offering a candid look at what truly drives sustainable growth in auto repair. The conversation tackles the technician hiring crisis head-on, reframing recruitment as an ongoing, intentional process and rooted in a positive, proactive mindset. Stephenson credits much of his success to mentorship from Bob Cooper, highlighting how investing in employees as people, not just producers, builds long-term loyalty. By supporting personal goals like homeownership and financial stability, shop owners can create cultures where teams want to stay and grow. The episode also explores the coming “silver tsunami” of retiring shop owners and why many shops fail to become valuable, sellable businesses. Poor financial documentation and outdated systems often erode enterprise value. The takeaway is clear: with professional coaching and strong shop management practices, an auto repair shop can evolve from a job that owns you into a scalable, high-value business asset. James Stephenson, Helping Auto Repair Shop Owners Build Stronger Shops | Lotus Consulting Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for...

Recorded from Panama City on the day of arrival, this episode of Our Classroom is a quiet, journal-style reflection on what it means to teach while still orienting—emotionally, mentally, and spiritually. Host Roberto Germán explores the idea of arrival as both a physical and professional experience. Through travel, observation, and humility, he draws parallels between navigating a new place and navigating the uncertainty many educators are facing right now. This episode isn't about answers or strategies. It's about permission—to slow down, to pay attention, and to remain human in the work. Key Reflections Teaching while still “arriving” Humility as a professional posture The pressure to perform certainty in unstable times Paying attention as a form of care Why slowing down can be an act of wisdom Community as a place to hold complexity An Invitation Teach in Truth. Lead with Courage. Belong to a Community That Gets It. If you're looking for a space to continue reflecting, learning, and navigating uncertainty alongside other educators committed to equity, truth, and impact, you're invited to explore My Classroom Gold. https://www.multiculturalclassroom.com/founding-member No pressure—just an open door. Connect & Share Follow @multiculturalclassroom Subscribe to Our Classroom wherever you listen Share this episode with someone who might need permission to slow down

In this episode of Our Classroom, host Roberto Germán reflects on what it means to teach in truth when the ground beneath education feels unstable. Sparked by a powerful question raised during a Teaching in Truth masterclass, this conversation explores fear, uncertainty, and responsibility in today's classrooms—particularly for immigrant families and communities of color. Rather than offering quick fixes or scripted responses, Roberto invites educators to sit with the tension: how do we stay human, ethical, and grounded when schools no longer feel universally safe? This episode centers history, names systems, and reminds listeners that clarity and courage are often cultivated in community, not isolation. Chapters 0:00 – Welcome to Our Classroom 1:20 – When School No Longer Feels Safe 3:45 – Teaching in Truth Means Naming Systems 6:10 – Why Neutrality Isn't Neutral 8:30 – Community Is Not Optional 11:00 – When There Are No Easy Answers 13:30 – Sustainability Over Solutions 15:30 – Teach in Truth. Lead with Courage. (CTA) Reflection Questions for Listeners What tensions am I currently holding in my teaching practice? Where have I felt pressure to have answers instead of asking better questions? Who do I turn to when the work feels heavy or unclear? An Invitation to Continue the Work Teach in Truth. Lead with Courage. Belong to a Community That Gets It. My Classroom Gold is a community of educators committed to equity, truth, and impact—designed for those who want to keep learning, reflecting, and leading with integrity in complex times. https://www.multiculturalclassroom.com/founding-member Connect & Share Follow @multiculturalclassroom Subscribe to Our Classroom wherever you listen Share this episode with a colleague who's navigating uncertainty

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Recorded Live at ASTA 2025, we explore the rise of the automotive specialist and why the industry needs a language shift—calling instructors “educators” instead of “trainers” to reflect the complex, continuing education modern technicians require. We also dive into the mobile diagnostics and repair market, discussing strategies for growth, high-complexity work, and the investments needed to compete. Looking ahead, the industry faces a technological turning point by 2030, with new vehicle architectures and ADAS calibration requirements threatening shops that fail to keep up. The episode closes by emphasizing the power of networking, connecting with peers, and staying ahead in a rapidly evolving industry. https://astausa.org/pages/asta-expo Rich Falco, Diag on Demand, Instructor at Carquest Technical Institute. Listen to Rich's previous episodes HERE Keith Perkins, L1 Automotive Training, Listen to Keith's previous episode HERE. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning:

In this episode of Our Classroom, host Roberto Germán explores how emotion and identity serve as the gateway to authentic literacy engagement. Drawing from his presentation Reading with Purpose, Writing with Passion, Roberto invites educators to rethink what truly keeps students — especially reluctant and multilingual writers — from fully engaging with reading and writing. Through student testimony, classroom strategies, and reflections from Blue Ink Tears, this episode centers literacy as a human experience before it becomes an academic one. When students are seen, heard, and affirmed, reading and writing transform from tasks into tools for expression, healing, and connection. CHAPTERS 0:00 – Welcome to Our Classroom 1:10 – What Keeps Students from Engaging with Literacy 3:00 – Emotion as an Entry Point to Writing 5:00 – Identity, Language & Student Confidence 7:00 – Books as Mirrors, Not Just Texts 9:00 – Instructional Strategies that Humanize Literacy 11:30 – A Writing Invitation You Can Use Tomorrow 13:00 – Patterns Across Classrooms 14:30 – Teach in Truth, Lead with Courage (CTA) Featured Student Voice “When he talked about his feelings, it made me more confident to talk about mine.” — José Reyes, 9th Grade, Notre Dame Cristo Rey High School Resources & Next Steps Blue Ink Tears by Roberto Germán Author Visits & Workshops: multiculturalclassroom.com Follow: @multiculturalclassroom Join the Community Teach in Truth. Lead with Courage. Belong to a Community That Gets It. Join My Classroom Gold — a community of educators committed to equity, truth, and impact.

In this episode of Our Classroom, host Roberto Germán explores what it means to boldly serve boys of color—not just academically, but emotionally, culturally, and holistically. Drawing from Roberto's live session at the NCTE (National Council of Teachers of English) Annual Convention in Denver, Colorado, this conversation centers identity, storytelling, emotional literacy, and high expectations rooted in love. If you teach, mentor, parent, coach, or work alongside boys of color, this episode offers concrete shifts in mindset and practice that affirm humanity rather than manage behavior. CHAPTERS 0:00 – Welcome to Our Classroom 1:00 – Why Boys of Color Need Better Support 2:30 – Emotion Is Not Defiance 4:30 – When Boys Are Seen, They Speak 6:00 – Identity Is Complex, Not Confused 7:30 – Commitments for Educators 10:00 – Create Space, Not Silence 11:30 – Teach in Truth, Lead with Courage Key Themes Anger as communication, not misbehavior Storytelling and poetry as emotional containers Identity as complex, multilingual, whole High expectations as a form of love Rewriting deficit narratives in classrooms Creating space rather than controlling behavior Join the Community Teach in truth. Lead with courage. Belong to a community that gets it. Become a founding member of My Classroom Gold — a community for educators committed to equity, truth, and impact. Connect Follow @multiculturalclassroom Subscribe to Our Classroom on all platforms Explore resources at multiculturalclassroom.com Share This Episode If this message resonated, share it with someone who serves boys of color and help build a culture of love, truth, and accountability.

In this episode of Our Classroom, Roberto Germán shares a powerful testimony from community member Justin Luttrull about a moment that unfolded in a breakout session at Calvin University. A professor teaching about book bans and the difference between harmful books and books that expose harm cited the work of Lorena Germán — and mentioned that he listens to Roberto's podcast. This unexpected story, coming from a white professor in Grand Rapids, Michigan, serves as a reminder that our work travels farther than we ever see. It speaks to representation, legacy, and the impact of culturally grounded education across communities and generations. This is an episode about encouragement, legacy, and the quiet ways our work changes the world. Chapters 0:00 – Welcome to Our Classroom 1:00 – Justin's Testimony 2:30 – Representation in Unexpected Places 4:30 – Why This Matters for Educators 6:00 – Staying Faithful to the Work 7:30 – A Call to Community 9:00 – Outro: Keep Leading with Curiosity

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this fireside conversation, Joe Hanson of Gordie's Auto and Tire shares how a clear purpose—“Helping people do life”—guides every part of the business. This mission shapes both the customer experience and the culture within the shop, ensuring the team feels supported, valued, and equipped to build meaningful careers. Joe walks through the realities of growing the business, from navigating permits and environmental requirements to expanding fleet services and managing tire sales intentionally. Issues such as leadership team dynamics, marketing, and phone call audits are management problems—they are never permanently "fixed," but instead require continuous coaching and management. He also emphasizes the importance of communication, setting clear expectations, and educating customers about the complexity of modern testing and ADAS calibration—not just “plugging in a scanner.” Joe remains committed to the work for as long as it's meaningful—and rooted in helping people, not just chasing revenue. Joe Hanson, Gordie's Garage, Roseville, MI. Listen to Joe's previous episodes HERE. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning:

A librarian at the Los Angeles Public Library went viral after giving one of the funniest and most thoughtful explanations of internet slang ever recorded. But beyond the humor lies a deeper message about curiosity, culture, and why libraries still matter. In this episode of Our Classroom, host Roberto Germán reflects on what this viral moment teaches us about learning in public, bridging generations, and approaching education with humility and curiosity. Because whether we're in classrooms or libraries, the goal is the same: to create spaces where learning feels human again. Key Topics The librarian as cultural translator Why curiosity is a powerful teaching tool Learning in public vs. performative knowledge Libraries as spaces for connection and equity How this viral moment mirrors the mission of Multicultural Classroom Resources Mentioned Video clip on Instagram Multicultural Classroom Chapters 0:00 – Welcome to Our Classroom 1:00 – The Viral Librarian Moment 3:00 – The Power of Curiosity 5:00 – Learning in Public 7:00 – Making Learning Human Again

In this episode of Our Classroom, host Roberto Germán expands on Lorena Escoto Germán's blog post “Harmful Books vs. Harm-Exposing Books.” Roberto breaks down the crucial difference between books that perpetuate harm and those that reveal it to inspire empathy and justice. Through this lens, he explores how silence, stereotypes, and unchecked bias shape what students read — and how banning books written by marginalized authors silences essential voices. Tune in to learn how educators, parents, and readers can defend harm-exposing books and nurture classrooms rooted in truth, love, and humanity. Timestamps 0:00 – Intro: Why this conversation matters 2:20 – What makes a book harmful 8:10 – What makes a book harm-exposing 13:30 – Why book bans target these stories 18:00 – How educators can stand for truth and love 22:00 – Closing reflections

In this episode of Our Classroom, New York Times bestselling author Abigail Hing Wen joins to explore how storytelling can be a dynamic tool for teaching students about artificial intelligence. Diving into her new middle-grade novel, "The Vale," Abigail shares her vision of a hopeful, creative, and ethical approach to technology—one where young people are empowered, not intimidated, by AI. We discuss the power of fiction to foster tech literacy, empathy, and imagination. The conversation also highlights the importance of diversity in both tech and storytelling, as seen through the journey of Bran, a neurodiverse protagonist navigating both real and virtual worlds. Abigail shares candid insights from her experiences in Silicon Valley, offers inspiration for educators to use "The Vale" and its companion film in the classroom, and encourages students to become thoughtful creators and users of technology. Welcome to Our Classroom!

In this episode of Our Classroom, titled "Shaping the World," Lorena Germán invites us to a vibrant conversation with renowned author and illustrator Yuyi Morales. Recorded as part of the Latinx Kid Lit Book Festival, this episode dives into the transformative power of children's literature and how stories can spark imagination, resilience, and hope—especially in challenging times. Yuyi Morales shares the journey behind her latest book, "Little Rebels / Peques Rebeldes," offering a glimpse into what it means to be a rebel in today's world, the importance of land and community in her stories, and the healing possibilities that children's books offer to both young readers and adults alike. Through thoughtful questions and heartfelt discussion, Lorena and Yuyi explore the essential role that artists and writers play as “antennas” attuned to the needs and potential of society, as well as the responsibility of creating stories that nurture and empower children. Tune in for a conversation brimming with warmth, wisdom, and practical insights on how storytelling shapes not only our educational experiences, but also the world at large. Whether you're a teacher, parent, or lifelong learner, you'll find inspiration and actionable ideas to bring more love, care, and creativity into your own "classroom."

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode The Automotive Aftermarket Products Expo (AAPEX) returns to Las Vegas on November 4–6, bringing the industry's biggest names, most advanced training, and a completely redesigned show floor. Here's what you can expect: A major structural change to the show floor, segmenting exhibitors by product category for buyer efficiency. Keynote speaker announcement: Wayne Gretzky, “The Great One.” Expanded education with 75+ classes plus a new “Meet the Trainer” segment for direct access to instructors. https://www.aapexshow.com/ AAPEX 2025 is more than a trade show; it's the industry's hub for education, innovation, and connection. Come prepared, but leave room for unexpected conversations and discoveries that could transform your business. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Follow on Twitter: https://twitter.com/RResultsBiz Visit the Website: https://remarkableresults.biz/ Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning:

In this episode of Our Classroom, Roberto sits down with Jackson Garcia, the dynamic Dean of Students at Renaissance Charter School at Coral Springs. Known for his commitment to equity-driven leadership and culturally responsive teaching, Jackson shares his journey from aspiring political science major to visionary educational leader. Together, they explore what it takes to foster a truly inclusive and supportive school culture, tackle the nuances of restorative discipline, and unpack the importance of building strong, trusting relationships among students, faculty, and families. Jackson offers insight into navigating the challenges and rewards of working in a richly diverse K-8 environment in South Florida—a place where being a leader of color is both celebrated and empowering. From candid stories about student discipline to the significance of hiring practices and relevant professional development, this episode is packed with practical wisdom for educators striving to create relationship-centered, culturally responsive learning spaces. Whether you're an educator, administrator, or someone passionate about the future of education, this conversation will inspire you to lead with humility, empathy, and vision. Tune in for an honest, heartfelt discussion on building environments where every learner feels seen, heard, and valued.

In this episode of Our Classroom, we dive deep into what education truly means—beyond just what happens in schools. In this engaging conversation, host Wade Kelly is joined by Lorena Germán, co-founder and academic director of Multicultural Classroom, and author of Textured Teaching: A Framework for Culturally Sustaining Practices. Lorena brings her lived experience as an immigrant and a dedicated educator to the forefront, sharing how her personal journey fueled her passion for transforming classrooms into spaces of equity, justice, and cultural affirmation. Together, they unpack the nuances of culturally sustaining pedagogy (CSP), exploring its origins, importance, and practical implementation. Lorena openly discusses the challenges and opportunities teachers face in justice-centered work—especially in today's climate of social and political upheaval. This episode also delves into how educators can stay grounded in restorative practices, find hope in community, and recognize the power dynamics within their classrooms. Whether you're a teacher, administrator, or curious learner, this episode promises candid reflections, actionable insights, and a renewed commitment to making classrooms places where everyone's story matters. Tune in and explore what it truly means to make education restorative, representative, and transformative for all.

In this episode of Our Classroom, Roberto had the honor of joining Penny Kittle for a powerful, heartfelt conversation about his poetry collection, Blue Ink Tears. In this episode, they dig deep into the long journey that brought this book to life—over 20 years in the making—and discuss how his experiences as an educator, school leader, and Dominican-American have shaped his writing and my mission. Penny and Roberto talk about the importance of vulnerability, especially as a Black Dominican man, and why sharing our authentic stories can be both an act of courage and inspiration for others. They explore the structure of Blue Ink Tears, breaking down the emotional spectrum behind its three sections—blue, ink, and tears—and why it was important for him to create a collection that's both memoir and poetry, reaching readers on multiple levels. Throughout their conversation, Roberto shares poems that open windows into his life, from celebrating love and family, to confronting pain and navigating complicated relationships within our educational systems. They discuss the challenges and rewards of putting personal work into the world and why storytelling—our own and our community's—matters so much. Listen as they unpack the stories, the struggles, and the hope behind Blue Ink Tears, and why Roberto believes everyone's voice deserves to be heard. Whether you're an educator, a student, a poet, or simply someone searching for meaning, this conversation is sure to leave you inspired to put your own truth down on the page.

On today's episode of Our Classroom, we invite you into an intimate and profound conversation about the realities of the immigrant experience in the United States. Lorena Germán shares her personal immigration journey—from her childhood in the Dominican Republic to growing up bicultural in the U.S.—and exposes the invisible and often painful challenges so many immigrants face. Lorena offers a powerful reflection on navigating legal documentation, the emotional burden of being treated as the Other, and the ever-present anxiety tied to immigration status. She draws striking parallels between the legacy of dictatorship in the Dominican Republic and the current political climate in the U.S., exploring themes of fear, belonging, and resilience. This episode is more than one woman's story; it's a call to action for educators, families, and communities. If you've ever wondered how immigration policy shapes the daily lives of those around you, or what role you can play in supporting our most vulnerable neighbors, this conversation is essential listening. Join us as we unpack urgent questions about humanity, justice, and the meaning of true citizenship.

In latest episode of Our Classroom, we delve into the complexities of forced exile and authoritarianism with our special guest, Amanda Quintero Aguerrevere. Amanda, a Venezuelan national living in exile, shares her profound insights and personal experiences, highlighting the human impact of political upheaval. As an economist, writer, and international business strategist, Amanda channels her expertise into storytelling with her book, We Said Farewell. Through fictionalized stories based on real events, she uncovers the deep personal and societal wounds inflicted by authoritarian rule. Join us as we discuss the intricacies of forced migration and political persecution, drawing lessons from Venezuela's ongoing crisis and exploring how educators can foster critical thinking and civic engagement in today's politically polarized world. Whether you are an educator or simply curious about the global forces shaping our society, this episode is sure to deepen your understanding and ignite meaningful discussions.

In this episode of Our Classroom, the talented authors and educators Rebecca Bellingham and Veronica Scott join to dive into the transformative power of art in the classroom as they explore how creativity serves as a pathway to identity and belonging. Their new book, "The Artful Approach to Exploring Identity and Fostering Belonging," acts as a guiding light for educators eager to integrate art into the curriculum to help students meaningfully explore their identities. Rebecca and Veronica share practical strategies for weaving picture books, poetry, and pop culture into educational practices. They also tackle the challenging yet vital task of teaching honest history and navigating cultural pushback in schools. With an emphasis on self-reflection and the transformative potential of artful moments, this episode offers both inspiration and actionable insights for educators dedicated to creating inclusive, equitable classroom environments. Join us as we uncover the artful approach to nurturing belonging and understanding in the ever-evolving landscape of education.

In this episode, we're joined by distinguished guests Dr. Jacquelynne Boivin and Dr. Kevin McGowan, both esteemed educators from Bridgewater State University. Together, we'll explore the nuanced subject of privilege and how it intersects with race and equity in predominantly white classrooms. We'll address the discomfort and resistance often encountered when discussing race, and how to navigate these challenging yet necessary conversations. Dr. Boivin and Dr. McGowan provide insights from their book, offering tangible strategies for educators to integrate anti-racist perspectives across all subjects, not just those traditionally associated with social studies. We'll also discuss how educators can find their allies and build supportive communities to sustain these efforts, even amidst pushback. So, settle in and open your mind as we engage in a candid and thoughtful conversation about making education a truly inclusive and equitable experience for all students. Let's unpack privilege together, right here, in Our Classroom. Social Media: https://www.linkedin.com/in/kevin-mcgowan-ph-d-b0ba1732/ https://www.linkedin.com/in/jacquelynne-boivin-ph-d-9874a7126/ https://www.instagram.com/jacquelynneboivin/ Also on Facebook. Join the group “White teacher, white students” for the book's readership community.

Today's episode of Our Classroom dives into the ever-evolving intersection of technology and mindfulness with a special focus on the digital age. We welcome Michael Davis, founder of Mindfulbytes IO, to shed light on how mindfulness strategies can transform digital education. Michael, a seasoned cybersecurity expert and TEDx speaker, emphasizes the importance of developing healthy, mindful relationships with technology, especially for young learners. His groundbreaking K-5 curriculum focuses on digital well-being, mindfulness, and cyber ethics. During this episode, we explore practical ways educators can use mindfulness to combat cyberbullying and enhance student engagement. The conversation also covers innovative practices like the role reversal exercise at Montessori One Academy. This approach fosters digital empathy by encouraging students to view digital interactions from different perspectives. Michael shares valuable insights on how parents and educators can shift from a fear-based approach to technology towards fostering digital happiness and responsibility among young learners. Tune in to discover small steps teachers can take to integrate cyber ethics into their classrooms and help students navigate screen time thoughtfully. Whether you're an educator, a parent, or simply curious about creating a more balanced digital life, this episode offers practical strategies and inspiration to help you and your community thrive in our digital world. Social Media: Linkedin - Michael Davis