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“It wouldn't surprise me. No, it would be exciting.”That was Adam Ante's initial response when asked if five years from now, he could imagine himself still in the C-suite—but not as a CFO. The comment seemed to linger in the air, hinting at a deeper current in his career journey. Ante, who had led Paycor through an IPO, a pandemic, and most recently, a $4.1 billion sale to Paychex, wasn't just closing out a CFO chapter—he may have been opening something entirely new.While he later softened the sentiment, suggesting he might be surprised if he moved beyond finance, his earlier candor revealed a finance leader attuned to operations—and perhaps transformation.Years earlier, Ante had flown weekly to Colorado, struggling to integrate a newly acquired company. “I felt like I was failing,” he tells us. The lesson was hard-won: strategy and spreadsheets are meaningless unless you can move people with them. That shift—from financial executor to business operator—has defined his trajectory ever since.His strategic mindset matured further with Extreme Ownership, a book he credits with changing how he approached leadership, cross-functional collaboration, and results.Now, as the dust settles on Paycor's acquisition, Ante's priorities have shifted once again—to preserving what works, aligning teams, and honoring the customer experience.
Scott debates if Hamilton County should spend money on a new arena, or for upgrades to Paycor stadium with Commissioner Alicia Reece. Also Carrie Davis of the Colerain Council of Neighborhoods wants to know why there has been no action about the recent string of dog attacks. Finally Dr. Saby George goes over the recent breakthrough in cancer research.
Scott debates if Hamilton County should spend money on a new arena, or for upgrades to Paycor stadium with Commissioner Alicia Reece. Also Carrie Davis of the Colerain Council of Neighborhoods wants to know why there has been no action about the recent string of dog attacks. Finally Dr. Saby George goes over the recent breakthrough in cancer research.
Join this episode to hear what Grinds #BADIeDaddy's Gears – Some must-hear advice and a breakdown of the 5 Pillars of Modern Payroll and thePayroll Profession Confidence Index being run by the one and only Pete Tiliakos
On this special ‘HR Tech Marketplace Quick Take' episode, Pete and Julie discuss the recent announcement by Paychex to acquire HCM technology provider and competitor Paycor for $4.1B. They discuss the acquisition by the numbers, sharing insights on what it means for the new couple, what Paycor brings and why it makes sense for Paychex, how the marriage impacts the broader marketplace and the Paychex GTM. Plus, tips for buy-side leaders and organizations considering or already a customer of Paycor. Paychex Press Release on its acquisition of Paycor: https://www.paychex.com/newsroom/news-releases/paychex-enters-agreement-to-acquire-paycor Connect with the show: WRKDefined: https://wrkdefined.com/podcast/hr-payroll-20 LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR
Join us as we take a look back at some of the year's biggest moments in the sports world! From FCC returning to the playoffs, UC Football's disappointing year and pricey Paycor Stadium renovations (or a whole new stadium?!). Let's take a walk down memory lane and chat about our favorite sports stories of 2024. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join us as we take a look back at some of the year's biggest moments in the sports world! From FCC returning to the playoffs, UC Football's disappointing year and pricey Paycor Stadium renovations (or a whole new stadium?!). Let's take a walk down memory lane and chat about our favorite sports stories of 2024. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Lance and Lap discuss the Bengals keeping their playoff hopes alive with a win against the Browns and preview the big matchup on Saturday at Paycor against the Denver Broncos
Lance and Lap discuss the Bengals keeping their playoff hopes alive with a win against the Browns and preview the big matchup on Saturday at Paycor against the Denver Broncos
Adam Ante, CFO of Paycor, breaks down shifts in the labor market. “Clearly, the social contract has changed over the last four years” in employment, with more emphasis on flexibility and remote work, and the rising importance of a company's “social impact.” He adds that the shift to remote or hybrid work means reimagining how to work together. He says companies that are doing better tend to be more tuned into what their workers are feeling. He says high interest rates are actually a benefit for Paycor as it handles payroll for many companies. ======== Schwab Network ======== Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribe Download the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185 Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7 Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watch Watch on Vizio - https://www.vizio.com/en/watchfreeplus-explore Watch on DistroTV - https://www.distro.tv/live/schwab-network/ Follow us on X – https://twitter.com/schwabnetwork Follow us on Facebook – https://www.facebook.com/schwabnetwork Follow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
It's the Holiday Episode at Foxborough Fanatics, and Reese and Nate welcome Braedan Shea onto the show! They cover a wide variety of topics during this holiday-themed, bye week episode, discussing the UNC hiring of Bill Belichick, ESPN's 30 for 30 "The New York Sack Exchange," and New England's last four games of the season. Not only is there one "Game Time," there's two, where another special guest will be revealed. Here is the rundown: (0:45) Introduction: Welcome Braedan Shea (3:50) “See, I like the way he thinks.” -Braedan (4:07) Bill Belichick Hired as UNC's Head Coach (11:17) Mark Gastineau (18:21) Goals for New England in Last 4 Games and Beyond (18:53) “Nate's shaking his head no.” -Reese (22:00) “No, we need someone to go out there and catch everything in his direction!” -Nate (30:15) Interest in Bengals WR Tee Higgins (31:49) “Let's send him a note.” -Nate (32:21) Game Time: Pair Up The Christmas Lineup (36:43) “Okay, aww now I actually have to try.” -Braedan (37:52) “I was actually thinking of Paycor.” -Reese (40:38) “Chad Ryland.” -Braedan (41:17) “It's so hard to think of a hidden talent.” -Braedan (45:29) “I don't think there will ever be a winning team with…” -Nate (48:17) Time To Tell Your Friends (49:57) Game Time: Stadium OR Supermarket with Another Special Guest! (58:06) Preview: New England Patriots vs. Arizona Cardinals
The Philadelphia Eagles won their first game in Cincinnati Sunday afternoon in Paycor Stadium and bullied the Cincinnati Bengals during their 37-17 win over the 3-5 Bengals. After an incredible opening drive by Joe Burrow (26 of 37 for 234 yards, 1 TD, 1 INT) that resulted in a Ja'Marr Chase two-yard touchdown reception and used up most of the clock in the first quarter, the Bengals defense held the Jalen Hurts and the Eagles offense to a Jake Elliott 39 yard field goal to be up 7-3 in the second quarter. However, Hurts, Saquon Barkley, and DeVonta Smith were getting warmed up. Hurts led the Eagles on another drive that ended with a one-yard touchdown run to head into the locker room at the half-tied 10-10. It didn't take long for the Eagles to add another score with another Hurts touchdown run and a 17-10 advantage. The Bengals would answer with another drive as running back Chase Brown hit the end zone with a four-yard touchdown run to tie the game at 17 with a little over four minutes left in the third quarter. But the Bengals were done for the day as the Eagles bullied them on both sides of the ball. They would get a 45-yard touchdown strike from Hurts to Smith and another 1-yard run for a score from Hurts, with two Elliott field goals to win. This would silence the second-largest crowd in Paycor history as the Bengals struggled to add wins on the field. Dave Lapham was on the call for the game and reacted to the Bengals' fifth loss of the season from the First Star Logistics Studios. Be sure to participate in the First Star Logistics Giveaway each week the Bengals play. For all the details, visit the following on X. @DLInTheTrenches - @FirstStarLog - @JoeGoodberry - @JakeLiscow and watch the Jake and Joe Bengals Postgame show on the First Star Media Group YouTube channel after each Bengals game.
CINCINNATI -- The Bengals have strung together consecutive wins for the first time this year. The Bengals welcome the Philadelphia Eagles to town Sunday in the "White Bengal" game at Paycor, a game that was moved from a national TV audience to 1 p.m. What do the Bengals need to do to continue their momentum? Should they consider going out and getting an offensive tackle to add depth behind Orlando Brown Jr.? James Rapien joins Trags to look back on a win in Cleveland and preview this week's game against the Eagles. Learn more about your ad choices. Visit megaphone.fm/adchoices
We saw the the renovation plans for Paycor Stadium a couple of weeks ago, but one Hamilton County Commissioner is wondering if instead of remodeling Paycor, should we build a new dome stadium instead? Alicia Reece joins Scott to debate if we should replace Paycor and Heritage Bank Center with a multi-purpose domed stadium.
We saw the the renovation plans for Paycor Stadium a couple of weeks ago, but one Hamilton County Commissioner is wondering if instead of remodeling Paycor, should we build a new dome stadium instead? Alicia Reece joins Scott to debate if we should replace Paycor and Heritage Bank Center with a multi-purpose domed stadium.
Joe was on point with what he said… it's goin to take him bein as sharp as can be to come out with a win against BAL Sunday. Good thing there's no one we trust more than Joe Burrow to get that job done.Drake and I run through some X's & O's on what it'll take on the defensive side and offensive side of the ball to get the dub. Tune in!
In today's episode of the HR Leaders Podcast, we welcome Paaras Parker, Chief Human Resources Officer at Paycor, a leader in human capital management.She explores the evolving role of HR in business, sharing how companies can navigate retention challenges and better support employees throughout their journey. She emphasizes the importance of fostering a continuous onboarding experience and how businesses can leverage data and flexibility to improve employee engagement.
Katie Burke, CPO & Board Member at Paycor, and Gianna Driver, Chief People Officer at Lattice, joined us for our inaugural MPL Live in Austin, Texas. We talked about the current state of HR, generational differences in the workforce, and how AI is impacting organizations. ---- This episode was brought to you by CandorIQ. Get your free 30 minute comp consultation. ---- 2:58: Good news stories from Gianna and Katie 5:05: Celebrating episode 200 6:46: State of HR and workplace changes in 2024 8:14: Katie and Gianna's insights on doing more with less and AI adoption 9:28: Greater focus on how HR supports the business 10:42: The impact of AI on HR functions 14:25: How Lattice integrates AI into their HR processes 17:19: Challenges of managing AI adoption and workforce expectations 22:12: Strategies for managing cross-generational workforce 31:02: Balancing DEI efforts with workforce realities 35:22: Handling politics in the workplace during election years 49:00: Audience Q&A on navigating difficult topics in HR 54:46: Closing thoughts and one-word reflections ----
CINCINNATI -- The Bengals defense was a total no-show, allowing the Washington Commanders to score on their first six possessions and concede touchdowns on their first four in a 38-33 loss Monday night at Paycor. The Bengals are 0-3 for the first time since Zac Taylor's first season in 2019. Where do the Bengals go from here and what kind of leadership role does Joe Burrow have to assume now to help lead the Bengals out of a pending abyss? Skinny and Trags discuss in the latest Jungle Roar Skinny Bengals postgame pod. Learn more about your ad choices. Visit megaphone.fm/adchoices
The future of DEI is murky. So the purpose of this panel discussion was to reflect on the recent developments in DEI and consider how we might evolve our effort to become more effective. We collectively dove into DEI around the murder of George Floyd - often with little to no experience. And it was a great discussion! The following were just a few of the ideas I took away: - We HAVE made progress. - And this problem is 400 years (or more) in the making. While we want to see change now, this is the work of generations i.e. a marathon not a sprint. - Much of our effort has been spent on diversity where the real work should focus on inclusion and equity. - To be effective we need to meet people where they are at. - If you are on the extreme right or extreme left, you may be contributing to the polarization. Overall, I'm left with a sense of hope and a reframed perspective. Thank you to the panelists: Amy E. Hull M. Ed. Amy is the Head of DEI for Paycor. She is a consultant and Former School Administrator. She recently won bronze from Brandon Hull for her DEI strategy. She is working on authoring her first book on the relationship between power and empathy. / amyehull6 Toby Mildon. Toby is the author of 'Inclusive Growth' and Host of a podcast by the same name. This year, he also released another book 'Building Inclusivity'. He runs Mildon consultancy and previously worked for Deloitte, Accenture and the BBC. https://www.mildon.co.uk/ Dr. Leeno Karumanchery has PhD in Sociology and Equity Studies from the University of Toronto. He is an author of a number of books including an upcoming book called 'The Old Black Lesbian Elephant in the Room: Why the Woke Need to Wake Up'. He is the head of Mesh diversity which takes a numbers and data science approach to helping organizations with DEI. https://meshdiversity.com/ Sara Taylor. Sara is the author of recent book called Thinking at the Speed of Bias, and another bestselling book called 'Filter Shift'. She is a consultant, owner of deepSEE consulting and has 35 years of experience in the field. https://www.deepseeconsulting.com/ You can find me andrea@thehrhub.ca
On Cincinnati Edition's weekly news review, local journalists join us to talk about the big stories from recent days.
The Unofficial Bengals Podcast attempts to make some sense of, and give some hope to Bengals fans after the stunning Opening Day loss to the Patriots at Paycor. I go over putting the loss behind us, what to fix, the NT situation, what the game meant, why we lost, performances of individual players and position groups, observations, a recap of the game highlighting key plays, and much more. All of this in a crisp 29 minutes! Monika and Ava emcee, and Evan McPherson lends his support. No one reviews a Bengals game quite like The Unofficial Bengals Podcast!! Learn more about your ad choices. Visit megaphone.fm/adchoices
Willie gets an update on the status of the upgrades for Paycor stadium critical to the new lease agreement with the Bengals from Hamilton County Commissioner Alicia Reece.
Willie gets an update on the status of the upgrades for Paycor stadium critical to the new lease agreement with the Bengals from Hamilton County Commissioner Alicia Reece.
Willie gets an update on the status of the upgrades for Paycor stadium critical to the new lease agreement with the Bengals from Hamilton County Commissioner Alicia Reece.
Send us a Text Message.Discover the secrets of transforming a side hustle into a thriving main business in our latest episode of Side Hustle City! We sit down with Noah Osterhage, the visionary owner of Payroll Partners, who took a leap from being a client to owning a payroll company. Noah opens up about his journey through the payroll industry, shedding light on the unparalleled advantages of Payroll Partners compared to giants like ADP and Paycor. Learn how personalized service and local expertise can make a world of difference in managing payroll complexities.We dive into the concept of Entrepreneurship Through Acquisition (ETA) and how serendipitous moments can lead to major business opportunities. Noah's story is a compelling mix of corporate America, owning pizza stores, and finally, finding his stride in payroll services. My co-host Kyle Stevie also shares his thoughts on real estate and side hustles, underscoring the role of hard work, continuous learning, and taking calculated risks in achieving entrepreneurial success. This episode is a treasure trove of insights for anyone looking to turn their part-time endeavors into full-time triumphs.Economic downturns and unexpected challenges are part of any business journey, and Noah's experience during the COVID-19 pandemic provides invaluable lessons. We explore how Payroll Partners navigates data management, revenue fluctuations, and customer service, all while maintaining compliance across multiple states. Whether you're interested in expanding your business, retaining valuable employees, or simply understanding the nuances of payroll management, this episode offers a wealth of knowledge. Join us to leverage these insights and elevate your entrepreneurial journey!As you're inspired to embark on your side hustle journey after listening to this episode, you might wonder where to start or how to make your vision a reality. With a team of experienced marketing professionals and a track record of helping clients achieve their dreams, we are ready to assist you in reaching your goals. To find out more, visit www.reversedout.com.Everyday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the Show.Subscribe to Side Hustle City and join our Community on Facebook
Learn how to turn churn into an opportunity for improvement and build stronger, longer-lasting customer relationships. Steve Hazelton from Sturdy.ai joins us for the second half of this conversation. Whether you're running a small business or leading a large corporation, this episode is packed with practical strategies you can implement right away to boost customer retention and drive sustainable growth. Don't miss out on these insights, which could shake up how you've been doing it—if you are honest in your reflection—and then help you revolutionize your approach to customer retention, which will naturally lessen churn! Listen to the first half of this conversation here: Retention Reimagined: How Everyone in Your Business Can Create Loyal Customers About Steve Hazelton: Steve Hazelton is a three-time SaaS founder and revenue intelligence guru. Steve initially founded Newton Software, which was purchased by Paycor, the 4th largest payroll provider in the United States. Steve launched Sturdy in 2020 and acts as its CEO and Head of Product. Sturdy is a business intelligence solution that orchestrates information trapped in customer-facing systems like Emails, Tickets, Chats, Phone Calls, CRMs, and CSPs so that every team can access, search, and discover the knowledge they need to protect and grow revenue. Links from this episode: Sturdy.ai, Steve's LinkedIn Sturdy's LinkedIn
Steve Hazelton, CEO of Sturdy.ai, challenges the norm of churn prevention, advocating instead for organization-wide retention strategies. He introduces Sturdy.ai, a tool that consolidates fragmented customer data into actionable insights. Hazelton reveals counterintuitive truths about customer loyalty, such as why complaining customers often stick around longer. He explains how to transform scattered emails, chats, and support tickets into a unified customer intelligence system, enabling every team member to contribute to retention. This episode offers practical strategies for leveraging data to enhance customer relationships and drive sustainable growth, making it essential listening for CSOs and customer success leaders aiming to revolutionize their retention approach. About Steve Hazelton: Steve Hazelton is a three-time SaaS founder and revenue intelligence guru. Steve initially founded Newton Software, which was purchased by Paycor, the 4th largest payroll provider in the United States. Steve launched Sturdy in 2020 and acts as its CEO and Head of Product. Sturdy is a business intelligence solution that orchestrates information trapped in customer-facing systems like Emails, Tickets, Chats, Phone Calls, CRMs, and CSPs so that every team can access, search, and discover the knowledge they need to protect and grow revenue. Links from this episode: Sturdy.ai, Steve's LinkedIn Sturdy's LinkedIn
-The Final Flush Game -Who Was Right Last Night: The Dirty Wedding Dancing -Interstate Love Affair Success Stories -Luke Combs Fantasy Football Punishment Was Doled Out at Paycor! -Good Vibes: The Snap Streak Olympic Proposal -The Dad Joke of the Day -New B-105 Country Club Member Cynthia Jones Learn more about your ad choices. Visit megaphone.fm/adchoices
-The Final Flush Game-Who Was Right Last Night: The Dirty Wedding Dancing-Interstate Love Affair Success Stories-Luke Combs Fantasy Football Punishment Was Doled Out at Paycor!-Good Vibes: The Snap Streak Olympic Proposal-The Dad Joke of the Day-New B-105 Country Club Member Cynthia Jones Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfaction. Joel co-founded Newton Software, a B2B SaaS company headquartered in San Francisco that was acquired by Paycor (2016). Prior to that, Joel co-founded Gravity Technologies, Inc., a company that owned and operated businesses in the talent acquisition industry, including the first recruitment processing outsourcing company focused on technical talent. Questions · So, could you share with our listeners, how it is that you got from where you were to where you are today? · Could you share maybe 1 to 3 top I would say areas that you believe as an organization, especially in your industry that you believe it's important for you to focus on or it drives your success in the space of ensuring that you're delivering a great or a fantastic customer experience. · If you want to maybe debunk maybe one of the biggest customer service myths that you see organizations still using as a driver in their business, when really and truly that shouldn't be anything that they should be guided by, what would you say that is based on your observation and experience? · Now, Joel, can you also share with us what's the one online tool, resource, website or application that you absolutely cannot live without in your business? · Can you also share with our listeners, maybe one or two books that you have read, it could be a book that you read recently, or even one that you've read a very long time ago, but it still has had a great and profound impact on you. And that can be either professional or even a personal impact. · Now, Joel, can you also share with our listeners, what's the one thing that's going on in your life right now that you are really excited about? Either something you're working on to develop yourself or your people. · Could you tell us a little bit about your organization Sturdy, exactly what it does. And if they wanted to connect with you, or Sturdy, how they could find you online? · Now, Joel, before we wrap our episodes up, we always like to give our guests a chance to share with our listeners, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you get derail or you get off track or you get knock down and the quote kind of helps to just motivate you to get back up and to push forward and to complete whatever would have knocked you down. Do you have one those? Highlights Joel's Journey Me: So, we like to give our guests an opportunity to share in their own words, a little bit about your journey. So, could you share with our listeners, how it is that you got from where you were to where you are today? Joel shared that he appreciates this question. So, he's always a commercial leader, meaning he's always had responsibility not only for net new growth, but also for responsibility for customers. And where he is today, in terms of having started a company that focuses on using AI to ultimately improve the customer experience by deeper listening to customers, he thinks for him, the journey was more of like, and this may sound a little off putting to some, but he was kind of like a frustrated engineer to a certain extent. He was a frustrated commercial person in many ways. So, he thinks the desire to sort of solve a problem that he had as an operator, a commercial operator for two decades, has led him to where he is today, which is trying to solve that problem at scale. Areas Organizations Needs to Focus On to Ensure the Delivery of a Fantastic Customer Experience Me: So, could you share maybe 1 to 3 top I would say areas that you believe as an organization, especially in your industry that you believe it's important for you to focus on or it drives your success in the space of ensuring that you're delivering a great or a fantastic customer experience. Joel shared that he likes everything in 3, so absolutely. But the first thing is, in many ways he thinks that removing the abstraction layers between our customers, and the level of leadership within organizations that can actually do something about the issues that we're hearing is really important. And what he means by that is, he thinks for the last 10 or 15 years, we've created not only technology driven abstraction layers like chatbots, and automated knowledge base stuff and it's all sort of addressing what he would think of as a symptom, but not necessarily is the root cause of perhaps customer frustrations in terms of customer experience. So, an example would be like if we have to continue to build these really acute knowledge bases and what we're addressing is constant customer confusion, for example, wouldn't it make more sense to take the data that we're deriving about what's confusing the customer, take it back to our product teams or services organizations, and address the root cause. So, number one is, he thinks we've got too many abstraction layers between us and our customers. Like number two is, the people that are responsible for customer experience, and ultimately, you're holding the bag and oftentimes, perhaps even the number for the board can only solve about 30% of the problems that we face around customer experience or challenges we face about customer experience within the organization. So, for example, going back to like a product or service, which ultimately, we deliver to an end user. If he's the customer experience person, and he's holding the bag for that number, whether it's some sort of arbitrary number like not arbitrary, but he guesses arbitrary, like NPS or CSAT, like something that we're being measured on, but even more importantly, a revenue number. He has to rely on his other teammates to ultimately contribute to the success of that experience. And that's a big challenge. And he thinks the third one is kind of an expansion on that topic, which is, he thinks that we've lost sight as organizations at large that everybody's job is customer experience, providing the best customer experiences we can, whether it's the billing team that designs processes around auto renewing, and billing customers, to the product teams that are delivering product to the services teams that are delivering services, to the sales teams that are an account management teams that are being truthful and ethical and honest about what we actually can provide in terms of value. Debunking Customer Service Myths Me: Now, in listening to you, I also wanted to know if you could share with us, you've been in the whole customer experience space, and you're noted as a top customer experience voice on LinkedIn. If you want to maybe debunk maybe one of the biggest customer service myths that you see organizations still using as a driver in their business, when really and truly that shouldn't be anything that they should be guided by, what would you say that is based on your observation and experience? Joel stated that it's going make me unpopular. He's going to lose the popularity contest on this answer, and he's going to treat this less like a cable news show, so, he's not going to swear. But if you do follow him on LinkedIn, it's not just to be incendiary. But he really thinks health scores of customers are one of the most overused, underpowered abstraction layers that people use, he thinks they're garbage. And he's speaking from experience, not because he has something against them, or the companies that help us build them or anything like that. It's because too many times, he's been in executive leadership team meetings, and he takes the board slides in, and he's got all these green lights on maybe with their top revenue accounts, for example. And he goes back to team meetings two weeks later to go back through the account reviews, and so many times he's gone from green to gone with no leading indicators along the way that has ever given him any kind of indication that they were in trouble. So, that's his answer. And some people are in love with health scores, and they spent a lot of time building them, and quite frankly, he thinks they're full of telemetry data and opinions that just don't yield anything that he can use as an executive leader. App, Website or Tool that Joel Absolutely Can't Live Without in His Business When asked about online resource that he cannot live without in his business, Joel shared GPT 4. As an early-stage entrepreneur, he feels like he spends a lot of time sifting through data, and crafting messaging. But to make a finer point, like, for example, he has a client, they're called Hawke Media, they're one of the largest independent ad agencies in the United States. And his outbound sales team, let's say, wants to find more companies that are similar to these folks. And there are hundreds of these types of agencies in the United States, not of the same magnitude of Hawke Media, but similar. And when you go into LinkedIn Sales Navigator, and all these other Apollo or ZoomInfo. With all the metadata tags that are in the systems, it's really hard to get a filtered list, for example. So, last night, he was watching a hockey game, and he typed a simple query into GPT 4 and said, “Give me 300 companies that look and feel like this particular company that are based in the United States and then put their name in column A of a CSV and send it to me,” and it did it and it's super accurate. And it's that kind of stuff that it's just mind blowing. Some of the things you can do with it. So, GPT 4, probably for him, can't live without it. Me: Amazing. It's fascinating when I heard the prompt that you just gave it now. It's very important that what you put in is what you get out almost like the quality of the question you asked determines the quality of the response that you get back. So, the fact that you are so specific in terms of what you were looking for, the teams, the column that you wanted it in, the fact that you wanted it to be for a specific geographic location, and not just to the world, and the fact that it gave you back that information, so specifically, the prompt that you put into it is so critical to the output that it gives you. Joel stated that that's a good point, not to scratch his back at all. But he would tell people start with being ultra specific, if you haven't leaned into GPT. First of all, it's worth the 20 bucks a month for GPT 4. It's really powerful and it can produce graphs and charts and statistical things you can enter, for example, he was working on some like a VC deck the other day for a friend of his, not for his company. But he was having a trouble with like, processing the information from his total addressable market into like a graphical form. Like he's not a designer, he's a spreadsheet person. And so, he took his spreadsheet, uploaded it to his version of GPT 4 in Azure, so it's privatized without any kind of PII in it, he paid 20 bucks a month for it. And it spit out a graphical representation that with a little bit of tweaking and the coloring could be used in a deck, it's really great. So, there's just some really crazy things you can do with it. But start with being more specific and dial it back, rather than starting with broad requests and commands, because then you're going to get frustrated. Books that Have Had the Biggest Impact on Joel When asked about books that have had a great impact, Joel stated that he's going to reveal that his dad is an Industrial Psychologist, PhD in Industrial Psychology. And he's written a bunch of papers on emotional intelligence, EQ and EI. And so, he's kind of a big fan of Dan Pink, or Daniel Pink. They are business books, so they might be a little cliche for some people. But in 2005, he wrote a book called A Whole New Mind: Why Right-Brainers Will Rule the Future, Right Brain. It's kind of like the why right brain thinkers are the future. And he thinks there's a lot of interesting things in there that are pretty applicable today. Despite his little claim of using GPT, which might be more of a left brained example, he's probably a stronger right brained person with communication skills, specifically, rather than somebody that's going to put their head in a spreadsheet all day. And he thinks there's some really telling things and some really interesting things that people could use, both earlier in their career and even later in their career with the Daniel Pink book. And then he thought one of the other books that he read recently, when he thought about this was “The Billion Dollar Loser : The Epic Rise and Spectacular Fall of Adam Neumann and WeWork”, written by Reeves Wiedeman, it's the Adam Neumann story about work, he doesn't know, if Yanique have read that. It's actually kind of a fiery read, like, it's a cool book. But he thinks for him, the story was really interesting, if you're interested in business, but it also is a really stark reminder that humility is really important in business, being honest, and being humble is a marathon play, but it's also the right play, it'll get you to the finish line. So, he thought that was a good reminder for him and anyone else that is in business and thinking about their own sort of virtue. What Joel is Really Excited About Now! When asked about something that he's really excited about, Joel shared that he's really excited about for me, he works at a company that builds applied AI products and essentially helping businesses listen to their customers more carefully, and actively for that matter. And he thinks what he's most excited about is sort of the evolution of AI in an ethical way. So, one of the things if you read any of the business reports from the industry analysts and in the industry consulting firms, the Beans, you read any of the stuff from the Harvard Business Review, fairly objective sources, people are really scared about using AI in their businesses specifically, let alone personally, but he's thinking about it in a business light. And he thinks what's starting to happen is that the hype is dying down a little bit and we're starting to see a more practical light in the application of AI where it's not so risky, and that it is truly not going to replace everybody's jobs, it's going to help us sift through larger and larger datasets together, so we can get to the root of very specific problems and solve for the root, going back to him at the top of the show when he talked about abstraction layer. So, for him, he's really excited about that, more and more companies are adopting AI and doing so in an ethical, responsible, privacy conscious way. And the wild, wild west is starting to fade into the background as quickly as it grew, and he thinks that's exciting to him, and he knows that sounds kind of nerdy, but that for him is progress. About Joel's Organization Sturdy and How Can Listeners Find Joel Online Joel shared that Sturdy is very easy to find, he'll start there, but it's sturdy.ai. And he thinks for the relevancy of your listeners and our listeners today is, their our thesis was that ultimately, the customer experiences is really the responsibility of every team. Again, he mentioned operations services, product sales, marketing, leadership, everybody's responsible for customer satisfaction and customer experience. And ultimately, that leads to everybody being in charge of revenue and retention. And what they've realized over the years as being operators of businesses is that 75% of customers expect businesses to use some sort of technology to better their experiences, like the time is now yet we have all these silos in our business. So, what their business does, what Sturdy does is plugs into all of your data hubs where you're collecting communications from your customers, those day-to-day interactions, those really rich meaningful, those emails, the tickets, the calls transcripts, even unstructured tests like text like surveys, they take all of that information in, privatize it. And they run language models on it to help find topics and trends to help improve the customer experience. And then make agents to deliver this data to the teams and the people and the systems that need it the most. So, that's basically what they do. And they find that the outcomes are their customers are improving their NPS and CSAT scores almost immediately, because they're more actively listening to their customers. But they're also seeing pretty strong lifts in customer retention and revenue as well. So, both expansion and retention revenue. And he's easy to find, personally, Joel Passen as mentioned, he talks a lot about customer experience and satisfaction on LinkedIn. And you can find him on LinkedIn, he's pretty active there. And otherwise, he just joel@sturdy.ai. Quote or Saying that During Times of Adversity Joel Uses When asked about a quote that he tends to revert to, Joel shared that he's going to disappoint people, because this isn't like super profound. But he tells his kids this too and his dad used to tell him this like, “Every day is like the first day of school, you can reinvent yourself.” The ability for humans to reinvent themselves is surreal, it's crazy. And if he's having a bad day, or he's down or he's stuck, he literally thinks about the next day and say, tomorrow's my day, I can be whoever I want, I can solve whatever I want. He shared that he sounds like that guy on Saturday Night Live, Stuart Smalley. But reinventing, every day is an opportunity to reinvent yourself. And he thinks that's what keeps him going and he truly believes that even if you had a bad day or a bad interaction with your family or your team or what have you, tomorrow's a new day. Me: Great. Thank you so much for sharing, Joel. Thank you so much for hopping on our podcast and sharing all of these great insights as it relates to customer experience and debunking the myths in customer experience that a lot of organizations are still driven by. Also talking about your organization Sturdy and just where you see artificial intelligence going and how the adaptation is being taken more in a practical role now as all the fanfare and excitement is dying down and people are really seeing how they can integrate it in a very practical and useful way not just to eliminate human interaction but to add to the value that they are using the technology to enhance the quality of the experience that the customer is having. So, thank you so much. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links • A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel Pink The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
2024 was a year of uncertainty for FedEx and the business of getting goods from A to B. Looking out to 2025, they expect shipping to pick up again. (00:21) Asit Sharma and Dylan Lewis discuss: - Rivian and Volkswagen's partnership and why capital and scale are the name of the game in electric vehicles. - FedEx's year focusing on costs paying off, and what their outlook says about the general macro picture. (15:24) Adam Ante, CFO of Paycor, walks Ricky Mulvey through how the company fits into the landscape of payroll and HR software and the investment thesis behind naming an NFL Stadium. Companies discussed: RIVN, VWAPY, FDX, PYCR, PAYC Host: Dylan Lewis Guests: Asit Sharma, Adam Ante, Ricky Mulvey Producer: Ricky Mulvey Engineers: Tim Sparks, Dan Boyd Learn more about your ad choices. Visit megaphone.fm/adchoices
Adam Ante is the CFO of Paycor, a publicly traded payroll provider. Not only did he scale the ranks of leadership quickly, but he took Paycor public in the first two years of his first role as a CFO. Today he joins CJ to discuss his career journey and share the wisdom he's gained along the way. Inspired by the book Extreme Ownership by Jocko Willink and Leif Babin, Adam explains how aggressively stepping into your fear can help you succeed in the world of finance. He talks about overcoming imposter syndrome, training your capacity for stress, and why the small things are really the big things. He gives advice on not pigeonholing oneself but pressing into other parts of the company and earning your seat at the table. He also sheds light on how Paycor makes money, its North Star metric, its competitive moat, how its IPO share price was determined, the evolution of the Human Capital Management (HCM) market, and how payroll companies have unique insights into the economy's health. —SPONSORS:Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
On Cincinnati Edition's weekly news review, local journalists join us to talk about the big stories from recent days.
Willie breaks down the pro-Palestine protests with Leland Vittert, discusses the media bias discourse with Dan Schneider, and the latest on the Paycor stadium deal and Pete Rose to the Hall of Fame with Assemblyman Bill Seitz.
Willie breaks down the pro-Palestine protests with Leland Vittert, discusses the media bias discourse with Dan Schneider, and the latest on the Paycor stadium deal and Pete Rose to the Hall of Fame with Assemblyman Bill Seitz.
Learning in the flow of work leads to a more engaged and more confident workspace. According to research from LinkedIn, those who spend time learning at work are 39% more likely to feel productive and successful. So how can you equip, train, and coach your teams without interrupting productivity? Shawnna Sumaoang: Hi, and welcome to the Win Win Podcast. I am your host, Shawnna Sumaoang. Join us as we dive into changing trends in the workplace and how to navigate them successfully.Here to discuss this topic is Chris Herter, the director of sales enablement at Paycor. Thank you for joining us, Chris. I’d love for you to tell us about yourself, your background, and your role. Chris Herter: I’m happy to be here, thanks for inviting me. My background is pretty diverse, I didn’t grow up in sales enablement. The majority of my career has been in sales as a seller and a leader of small market up to enterprise, [selling] hardware, software, and managed services. After I was done with a quota-carrying role, I transitioned more into organizational support where I spent some time in leadership development and even in marketing. But for the last six and a half years I’ve been leading the sales enablement and training team here at Paycor. SS: We’re excited that you’re here. And now that you are in enablement, why do you think that enablement From your perspective, is a strategic imperative for businesses today, and how does having a unified enablement platform really help you to maximize the impact of your strategy? CH: I feel – and I think this is probably a popular opinion – but without enablement, there’s no dot connection between the company’s overall strategy and sales execution. You can build a best-in-class training program, which we do, and you can have a robust tech stack, which we do, but even if you provide all of those resources, you need enablement to really provide the application to the execution. It’s not just setting those things out there on a shelf and expecting the execution to happen. We’ve got to make sure that there is that application piece of the training that ties back to the strategy. And I think one of the things that often gets overlooked that it’s worth talking about here is we have to create a better seller experience. So we’re competing for talent, just like we’re competing against our competitors for market share. So enable and enablement, if we can help streamline processes. Refine messaging, find ways to reduce drag, and really help sellers see those more wins in revenue, we’re going to see less seller attrition. So improving that seller experience and making their lives easier and more efficient, is very important to us. And so if we tie that back to the unified platform, we can enable in real-time. And for us, that means more pushing and less pulling. It gives us the opportunity to have more speed to action and we can do it at scale. And one of the things I think about too, is we just want to reduce that seller drag. So we’re becoming too large of an organization now to have personalized training and do a lot of in-person events or one-to-one coaching. Our platform really makes it easier to communicate and deliver our key sales plays that align to our top initiatives. And it gives us a place to, in a space to house all of those things where the sellers can spend less time looking and finding for the sales plays and the tools and collaterals and spend more time hunting and winning. And I think some companies just have an intranet where these things are a repository and sellers have to find and look and try to utilize [it]. But with a unified platform, we can go to one place and one source of truth for all of the things that we need to be effective. SS: I love that. And I’ve tried the intranet things. They don’t work quite as well, especially for sellers. In the past, what challenges have you faced when trying to build an enablement strategy that engaged your reps? And how did you overcome those challenges? CH: There were plenty, how long is the interview? We could spend a lot of time here, but if I had to boil it down to a few, I would say we were relying on a lot of inefficient ways to communicate the strategy. What are we doing? Why are we doing it? And what are we going to achieve? From there, we didn’t have the best way to build a playbook to make those things happen. We were using emails, PowerPoint decks, “the intranet”, if you will, that company repository that I mentioned, and those things were not efficient and not effective. So our sellers just didn’t use it. And what you got was a lot of disparity, a lot of rogues, a lot of sellers, trying through trial and error and so to get engagement, we had to do a lot of workshops and human interaction, a lot of face-to-face, and so it just becomes harder to do that when our Salesforce growth. Is far outpacing our sales enablement growth. We couldn’t do that one to one. And so we had to take that a step further and then through the platform, we weren’t able to measure efficacy or tie our efforts to our results. We had no line of sight to what was working. What content was working, what contents were even being used, and I wouldn’t say we fully overcame those challenges, but we’ve made a ton of progress, and it’s just happening through consistency and staying the course with our strategy and not deviating it. If we see a dip in usage, or we see a dip in content consumption, we don’t panic. We just know that our strategy is working. We might have to put our foot on the gas in different ways. But I think for us, we really tried to think about simplification, and with Highspot as our jumping-off point, we’ve really embraced that simplification of what to know, what to do, what to say, and what to show. We started with that and we’re sticking with it. And so our sales reps get used to that and we don’t throw them any zingers. They know that this is the play. This is the initiative. This is the stack of mail that we’re going after. And when they get used to that enablement sort of output, it becomes easier for them to engage in it. And then, more importantly, It becomes easier for them to execute on it and drive results through it. So I would say just the consistency of having one way to deliver and one source of truth for our reps to go to has been helpful for us. SS: You guys are really driving that consistent execution across your entire sales team. It’s amazing. CH: Thank you. SS: Now, prior to Highspot, I believe you all leveraged a different platform and even had some siloed solutions for both equipping and training your teams. What was the impetus that drove you all to make a change to unify your approach? CH: I would say, me taking on the role and having more line of sight to this. I can’t take all the credit, but everything was messy and we didn’t know what we didn’t know. Our sales enablement platform, as I mentioned earlier, was more of a content repository and it eventually just became a dumping ground for everything that we created internally and externally. And while we had the best intentions, it just wasn’t being used, it wasn’t being used properly, and it wasn’t being used effectively. And from an instructional sales training and company learning standpoint, we had even more platforms. So we sell an LMS platform. So we have our homegrown system that we sell. Through the solution that we were trying to use. And we had another bolted-on solution for new hire training. And then we had a sales enablement platform over to the side. So whenever I was taking on this role, I’m looking around wow, we’ve got three to four places that we’re sending our sellers, sending our reps. And none of those places are talking to each other, nothing is updated simultaneously. At the end of the day, we weren’t accomplishing what our ultimate goal was, which was making our sellers better and making them more efficient. In fact, I feel like whenever we looked at this, we started to study it and take a closer look. I feel like what we noticed that we were creating unnecessary barriers for them to have to overcome just to do their job, just by sending them to multiple places. And I think that ties in really closely with our value prop at Paycor, it’s a unified solution, one single pane of glass. And with Highspot it’s, a similar approach, a similar value prop for how we use it too. SS: Now, I get this question a lot, especially when I’m talking to enablement practitioners in the industry, and they really want advice on gaining buy in from leadership. How did you go about getting buy-in from leadership for making this change? CH: I wanted to look for other internal champions. I knew that I would have a tough hill to climb if I was going to go about this on my own and try to find a budget – and budget isn’t the biggest issue, most of the time it’s change management. So I partnered with Rachel Neely, who is our manager of communications, and she was struggling from a content governance perspective. As I mentioned earlier, It was a repository. It was a dumping ground. Once I started partnering with her she was saying, I really need a tool that’s going to help me with communication, it’s going to help me with content governance. And so it’s funny, I’m looking for something that’s going to help enable our sellers and, have a learning platform. We combined our efforts and we both knew about Highspot, but we had our own initiatives, and then, as we started to work closer together and combined our efforts, we were able to tie those efficiency gains together. We’re able to look at different business results that we could achieve by partnering together, improving seller experience, and removing multiple platforms. That was when it was all starting to come together. But, even after that, there was still some hesitancy from a prioritization standpoint. I think everybody said, Hey, this is great, it’s nice to have, but I think what really sealed the deal for us and where I saw some eyebrows raised and I started to see some internal buy-in was whenever I saw how Highspot, your sales team, was using digital rooms to sell to us. And that was a game changer because we were able to say, “Wow, this is how Highspot is using their own platform. This is how they’re drinking their own champagne.” And we were very impressed by that. And it was really talking to your sales team and your sales leaders and connecting them with our sales leaders to find out how they were using it. That was really how we were starting to get more people to buy in and more people to see, “Wow, this is not just a learning management system, this is not just a content repository, there’s so much that we can do from a communication perspective, enablement perspective, learning perspective, sales perspective.” And as we got that internal buy-in. We could bring those use cases, to my boss and my boss’s boss. And when we put it in front of them, it became a no-brainer. Then it became, all right, how do we make this happen? Instead of this isn’t something that is nice to have, it became something that is really a priority for us now. We need to get this up and running. Let’s get this ready for our kickoff. SS: That is amazing advice for our audience. This is how you make enablement must-have, fantastic. CH: I think what really did it for me to take that a step further is our sales rep was really good at her job. And I was always being asked to provide more things, case studies, different pricing just all, technical information. And she was able to say, Hey, we’re supposed to sign tomorrow. I know that your procurement team isn’t even looking at the contract yet. Or, this person that was supposed to be a champion hasn’t opened up the proposal. Holy cow, that insight, we don’t have that today. We need those types of things. And that was really, whenever I started to position This is how they’re using it. Look at what they’re gaining. Look at what this could do from a forecasting standpoint and an engagement of your buyer standpoint and really see how you all utilized it and see what we could potentially replicate. That was a big deal. SS: I appreciate it and I will have to pass those kudos along to the team. Now, we started to connect last Fall. You actually led a session at Highspot’s user conference Spark ‘23, I hope you’re coming to Spark ‘24 in October. CH: Oh, for sure.SS: Yay, fantastic, that is the right answer. Now you talked about the importance of taking a more programmatic approach to your sales processes versus a suggestive one. What did that shift look like and how are you leveraging Highspot to help? CH: Yeah, when I say suggestive, a lot of times from enablement, we were putting things out and just leaving and expecting it to be consumed and executed on. And we had pockets of success, but it wasn’t working and I mentioned earlier that because of our growth, we had to build an enablement program that was scalable, which meant that we had to make it easy. We had to make it self-service. And in some aspects where we really had to lean in was building programs that can be leader-led. So it really became, let’s enable the leaders to enable. We would not be able to do that if we didn’t have a platform to deliver those things. So part of that was to enable those leaders to enable. The second part was metric-driven. And when we’re able to showcase best practices. That leads to an increase in measurable results. Now things are starting to cook, right? We’re making it easier for you to get to the content. We can prove that these plays and the content consumption is leading to measurable results. Now we’re getting more buy-in. Not only that, but whenever we go from less suggestive and more programmatic, it’s great to find the wins and showcase the wins, but I think sales wants more proof that it isn’t just theoretical. So we really didn’t stop there. It wasn’t enough in some cases, and I’m sure every organization goes through this, where sellers want to go rogue. They don’t want to follow the playbook, they don’t want to use the resources or run the play. While we had success showing the positivity of the gains, we started to take a different approach and really look at this, from the inverse and what’s happening with our low performers and strange coincidence, right? When we look at our low performers, we’re seeing a lot of common themes. There’s a lack of engagement in Highspot, whether we’re looking at the Play Scorecards or we’re looking at the consumption of the training programs. Pitches, Digital Room engagement, you name it, it became glaringly obvious that the low performers were just opting out. So I would say what Highspot helped us do was give us on the enablement team and the RevOps team line of sight to what was working. And then also line-of-sight to who’s not involved. And so it went from more or less of that opting out to saying, Hey, you’re someone who’s a low performer. And you are not utilizing the plays and the tools that we’re giving you. You’re showing a lack of will. So now we put that in the leader’s hands and that empowers them. Now it’s empowering them to use the data. It has become a partnership now and running things more programmatically. It isn’t, “Hey, training and enablement is making us do this.” It’s training enablement is empowering our leaders to build winning teams. Training enablement is giving our leaders the tools that they can become self-sufficient. In building and running programs, they’ve got line-of-sight to the metrics on the wins. But more importantly, if we’ve got low performers, it gives us a diagnostic avenue to find out why they’re low performing. We can’t, I said this at Spark, we can’t just say go win the game. We’ve got to find out, why we’re not getting on base, why we’re not getting runners across the plate. And if a leader can look in and Obviously, we’ve got the KPIs that we measure from a performance standpoint, but it’s those other things that aren’t so obvious. It’s looking at, okay, are they even going into the tool? Are they even coming into work and turning on the thing that gives them the tools and resources and the plays that they should be doing every day? I feel like all of those things combined, there’s no silver bullet, there’s no magic bullet, it’s a little bit of empowering the leaders and then giving them wide a sight to what’s winning and what’s not winning. SS: That’s a fantastic approach. And since you guys have made this shift to a more programmatic, unified approach to your enablement strategy, what are some of the key business outcomes that you’ve achieved and do you have any wins you can share with us? CH: For sure. I think I’m probably the president of the digital room fan club. I told you how it worked on me as a buyer and I take that same energy and that same passion whenever we’re pushing this with our sellers. And I think our biggest achievements are around the digital rooms. We’ve pushed this so hard and we’ve, we continue to train on it. We know in enablement and training, this isn’t a one-and-done. We’ve built it into our processes, and one of the things that we’ve done is we are just trying to make that so easy for the reps that there’s no excuse to not use it. And so we’re doing the work on the front end to create the templates, a light, medium, and heavy version. And what we’re seeing, is not only is the usage going up, but again, we’re partnering with the leaders. We’re training them to give them line of sight to not just the quantity of pitches and digital rooms, but we’re also helping coach them on how they can coach on the quality. So they’re seeing what’s leaving the station if you will. And now light bulbs are going off. They’re like, Holy cow. I can see what my reps are sending. I can see that they’re missing steps. Wow. I can see that we won this deal and I can tie it back to which digital room was used. Now I can replicate that across my sales team. And so because of that, we are able to look at who are our highest digital room adopters. We’re able to aggregate that information and say, what are the correlations to the data? And what we’re seeing, and it’s no surprise is those highest adopters of the digital rooms. We see a huge uptick in first-time appointments. Leading to discoveries and analysis and for, our audience that knows anything about digital rooms, it’s probably no surprise to them. What an amazing buying experience you’re creating, on the front end, and the back end, post-first-time appointment, you’ve got a robust follow-up where everything is right there. And you can track the engagement. If you’ve got a diverse buying committee and you don’t have open communications with them I can see who’s engaging in what, which, what are they engaging in, and why. Now I can go have specific follow-ups with them, and it allows for more specificity and less vagueness with the follow-up. And we’re seeing, really positive momentum in that post-first-time appointment digital room that we said, “Hey, why not do this pre-first-time appointment? What, there’s no rule that says we can’t push out a light version of a digital room before we even have that sit down face to face with them. And what I mean by that is once we get that meeting scheduled, we’re training our reps now to push over that light version that is, Hey, here’s a little bit about paycore, maybe here’s a client testimonial and product overview demonstration. That’s in front of them before we ever meet. Now, think about that, pause there for a second and think. I scheduled the meeting, but there was a challenge there. I’m acting on that challenge. And this prospect has agreed to meet with me. I’ve put something in front of them. That’s tangible. That allows me to see what they’re engaging in. I take all of that. And I show up at that first time meeting. I don’t have to guess anymore about where this conversation is going to go. I just really look at what the data is telling me. I look to see what they’re looking at, what they’re clicking into, and where their interests are. And that’s where I’m going to take the conversation. So instead of sitting back and guessing. I’m going in with insights that I didn’t have before. So maybe more than what you were looking for there, but that’s again, the president of the Digital Room fan club. And that’s where we’re, we’re doubling down there. SS: We are happy to award you that title, Chris. That is amazing how you’ve gotten the entire team rallied around Digital Rooms. Fantastic work. CH: Thank you. SS: You alluded to this a little bit, but you mentioned coaching. So in addition to effectively equipping and training your teams, I’d love to understand from your perspective, what is the value of coaching for reps in the current sales landscape and how are you planning to evolve your coaching strategy? CH: Yeah. It’s an absolute imperative for all the reasons I mentioned earlier, especially, enabling at scale and enabling our leaders. And again, I’m biased, but I feel like we’ve got a best-in-class training and enablement program. We do, but we need to equip our frontline leaders to coach in the moment, but we can’t be there. And, while we’ve got conversational intelligence and things like that, we’ve got to make sure that we’re equipping our leaders to coach. There are some things that I call low-touch, and high-impact. Some low-touch, high-impact things that we’re doing are, leveraging video submissions. That’s easy. If I want to, role-play the value prop, I don’t have to be in front of my leader. I can submit the video submission, and let the AI give me some tips on how to do it. It points the leaders to the right place. So those are some of the easy things, but what we’re starting to dip our toes into and, credit to Highspot for giving us this idea, we built the playbooks, and we’ve got the sales kits, but what we’re trying to do now is build that coaching playbook for the plays. So we’re running one Play for the sellers while we’re running a Play for the leaders simultaneously. So it’s building a coaching playbook to say, these are the coaching moments. These are the things to look for. This is what your seller is going after. So Ask these questions. And so if I’m logging in as a leader and a rep is logging in as a rep, they might see different things or we’re going to push something different to the leader that, that gives them line-of-sight to what their reps should be doing. And then it gives them line-of-sight to their coaching moments, and that’s been effective. We’ve again just really dipped our toes in that, but we’re already seeing the efficacy there and we’re starting, I mentioned this a second ago, but we’re starting to do more with conversational intelligence, and I see a ton of opportunity here. We’re getting that off the ground now, but for a frontline leader to really equate it to like NFL and able to go back and look at the play tape, look at the game tape, and see, “Hey, what did we do wrong here?” “Team, what can we learn from this?” “Hey, what are our best sellers doing to convert a first-time appointment into an analysis?” We’re able to show what we’re doing right and coach to what we’re doing wrong. And then for me, from a training perspective, I get to index all of those things and I don’t have to role-play scenarios anymore. We can watch the game tape and learn from that. A lot is going on right now. We’re really, I think we’re. We’re coming into the end of our fiscal year where we’re starting to experiment and learn things, but as we ramp up into FY ‘25 in July, I think we’re going to have a lot of these experiments already carved out to where we’re going to be running, hit the ground running where we’ve experimented. We know what works from conversational intelligence. We know what works from the leader playbook and be able to execute on that as soon as we start the fiscal year. SS: Amazing. Another area I know a lot of companies are experimenting in right now is around artificial intelligence or AI. And I know that you’ve been driving an evolution in your enablement program, and that is by leveraging AI. I think Paycor was one of the early adopters of some of Highspot’s AI features. Can you tell us about the ways you’re leveraging AI and its impact so far? CH: Yeah, I’ll not necessarily enablement, but back to how we got started with Highspot, that former content repository, if you will. One of the things that we’re trying to do is empower our content owners and have them be, the stewards of their content. They’re the SMEs, they’re the stakeholders. And so we want to empower them. And so that content description writer that’s been a huge efficiency gain and there’s a wow factor to it as well. I think our content owners that maybe aren’t as versed in enablement technology. That excited them and that got them to really, say, Oh, this isn’t so hard to upload content. And now the descriptor is happening for me. That makes that part of it easier. But a couple of other things that have been huge efficiency gains, is the email creation and the Digital Rooms reps are just so enamored with that.We obviously want them to add the personalization and check for accuracy, but if I can build a digital room and I have multiple pieces of content in there, and then the AI is helping me make sense of that and put it in a readable way and make it great for my buyer. Sellers are eating that up and it makes them less apprehensive to use that solution. So that’s been a big one, but I think for me it’s probably, maybe one of the less sexier ones, but for me, my favorite has been the Copilot for finding the content or for finding the answers that the reps meet, just in the search bar, instead of typing what I might be looking for, I’m typing a question and I’m getting an answer back. And not only am I getting an answer back, I’m getting an answer that’s also pointing me to the content that I might need. And I am just I’m a huge, believer in looking for easier. And so I’m a big proponent of that, and one of the ways that we’re fostering AI adoption throughout the company is we have an internal AI corner where we’re looking for wins and we’re looking for, “Hey, what are you doing? Share it with everyone else. Let’s replicate it.”And it’s been neat to see that Highspot has been one of our huge champions for those AI gains, not just in the Digital Rooms and the email creation, but also in adopting Meeting Intelligence. And that’s one that I want to get off the ground a little bit more. Candidly, there’s a lot of that out there, with Zoom and, there’s Teams, I don’t want to force anything, but I am strongly encouraging our reps to utilize the Meeting Intelligence because there’s so much potential here. I didn’t get a chance to catch the the spring webcast live today, but I got a feeling that there’s probably talk of Meeting Intelligence, being able to build that into your Digital Rooms. And so from a seller standpoint, if I’m having a meeting with you, taking those insights and allowing that to flow in the Digital Room, that’s going to be a game changer for our reps and not only our reps, and a game changer for our buyers as well. So we’re embracing AI. Highspot has been making it easy for us with just some of the wow factors and how easy it is. And I was mentioning this on an internal AI tiger team call yesterday, where I feel like a lot of our sellers are utilizing AI in Highspot, and they don’t even know it. And it’s not necessary for us to broadcast that this is AI. I think what we’re trying to do is beat the drum. What efficiency are you gaining? How easy has this made for you? And so while there may be fear and apprehension of AI, we’re really focusing on: let’s make your life easier, let’s make your job easier, let’s make everything more efficient for you. SS: Chris, you guys must be doing something right. I think you guys are doing a whole lot of things as you’ve been evolving your enablement strategy, and the numbers speak for themselves. You guys are driving an impressive 95% recurring usage rate amongst your reps, which is amazing.I think our audience would love to understand, do you have any best practices for engaging reps in your enablement programs, maybe even, as things are shifting or changing within an organization? CH: First, thank you. That’s nice to hear. Honestly, I’d have to give a lot of credit to our sales communication team. They’ve helped us on the enablement side remain consistent with Highspot. They’ve done such an amazing job with spot management and content governance that we’ve got a, we’ve got a nice clean house. And, having that clean house, people want to go back to the clean house. They want to go to the rooms where things are easy to find and use inside of those rooms. And so it starts with the help that we’re getting from our sales comms team. I certainly want to give them credit. But additionally, we make it a habit to, in terms of the best practice we’re consistent. And what I mean by that is pushing our sales communications out, we use Highspot for that. And so even if we push something out from an email standpoint or a weekly newsletter, we may just give the headline and it’s, “Hey, for more details, click here.” So we drive everybody back to Highspot. We don’t put the juicy meaty stuff out in an email, or push out any other platform. We’ll push out the headline, but people have to come back to Highspot to get the details. So we’re creating that environment of that’s our jumping off point for everything. And I think, if I was to say one thing about it, it’s just remain consistent and if you remain consistent, you’re going to find that you’re creating a behavior without forcing the behavior people are going to say, Oh, I had to click here from the weekly newsletter. Maybe I’ll just start there. Maybe instead of going back to the newsletter and looking for what I needed, I know it’s going to drive me to Highspot anyway, I’ll just start at Highspot. And additionally, we’ve made the homepage so user-friendly, and we keep it refreshed, and we keep it updated with the top initiatives and the top news. You’re not going to find something from January that’s old and outdated, and you’re not going to find anything from last fiscal year. When you open up the homepage, it’s the things that we’re talking about from the company strategy level, and it’s our top initiatives. It’s right there when you log in. So that’s made it very easy, the consistency. And again, I use the phrase clean house, but I think your audience will know what I mean by that. If I’m coming into that clean house, I’m just going to keep coming back to it because it’s easy for me to get around and find the things that I need. SS: I can definitely relate to that. Last question for you, Chris. What goals do you have for PayCorps in the year ahead? And how do you plan to continue to partner with Highspot to help achieve these? CH: Yeah. So we’re continuing to grow our sales force. We’re fortunate at Paycor that we’re seeing some great growth from market share and revenue and all of the things that you want to measure. So we’re growing our sales force as well. My north star for me and my team is ensuring first-year seller success. When I wake up in the morning that’s the first thing I think about. When I go to bed at night I think about it as well. So what that means is efficient and effective onboarding and training. We built a really great foundation that’s got measurable results, it’s been proven out. And so what that allows us to do is keep running those programs that we built with Highspot. We run it with our new hires, we run it with our first-year sellers, and what I think is really neat about first-year sellers and Highspot is there’s a unique advantage that we’re going to take advantage of, which is we don’t have to worry about change management. They’re coming in and on day one, they’re Highspot natives, if you will. They’re using Highspot and we’re building that into the training DNA. And so if we think about ensuring first-year seller success, and we know that we’ve got proven results using Highspot’s Plays in sales kits and Digital Rooms, we’re training on that from day one. And so our reps are coming in. We don’t have to, get out of bad habits. We don’t have to really change. “Hey, this is the way I used to always do things.” We can train them on those proven methods and the proven platform that’s been delivering results from our tenured sales folks. So we’re really trying to build the sales kits, build the Digital Rooms, build Meeting Intelligence into their DNA from their first day. SS: Chris, thank you so much for spending your day with us. I really appreciate the time. CH: You’re welcome. Thank you. It’s a pleasure. SS: To our audience, thank you for listening to this episode of the Win Win Podcast. Be sure to tune in next time for more insights on how you can maximize enablement success with Highspot.
Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. ================ All Episodes can be found at www.thecryptopodcast.org Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast ======= Thanks to my Sponsors : If you or know some body you know is struggling with anxiety and want to know how to be 100% anxiety free, in 6 weeks, without therapy or drugs, fully guaranteed https://www.danielpackard.com/ -------------------------- Speaking Podcast Social Media / Coaching My Other Podcasts https://bio.link/podcaster ======================== Bio of Pratik Thantharate : Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. With dual M.S. degrees in Computer Science and Management Information Systems from US universities, he currently works at Paycor. His focus areas include Agile development, DevOps, security from code to cloud, monitoring, observability, and data privacy. Pratik applies his knowledge in CI/CD pipelines, infrastructure as code, containerization, and microservices to innovate in DevOps platforms and security frameworks. He has authored 6 research papers, peer-reviewed over 100, and served on the Technical Program Committee for over 30 international conferences, aiming to advance software delivery through his research. What we Discussed: - How he got involved in Blockchain Technology (2:30 mins) - What is Agile Development & Dev Ops (3:30 mins) - Ai & Machine Learning (6 mins) - ZeroTrustBlock ( 7 mins) - How to stop errors in Hospitals ( 10 mins) - How do we ensure that the Ai gives proper date (14 mins) - A better Healthcare using Ai (16 mins) - Cyber Security and how to protect yourself (20 mins) - Ensure side effects are reported (22 mins) - Transparency with Employees (26 mins) - Protecting your Personal Data in Healthcare (28 mins) - How to ensure that people can use this technology (30 mins) - What Paycor does ( 31 mins) - Why he is Positive for the Future of Ai (35 min) and more How to Contact Pratik Thantharate : https://scholar.google.com/citations?hl=en&user=VEjDpX8AAAAJ https://www.linkedin.com/in/pratikt1988/
Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. ================ All Episodes can be found at www.thecryptopodcast.org Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast ======= Thanks to my Sponsors : If you or know some body you know is struggling with anxiety and want to know how to be 100% anxiety free, in 6 weeks, without therapy or drugs, fully guaranteed https://www.danielpackard.com/ -------------------------- Speaking Podcast Social Media / Coaching My Other Podcasts https://bio.link/podcaster ======================== Bio of Pratik Thantharate : Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. With dual M.S. degrees in Computer Science and Management Information Systems from US universities, he currently works at Paycor. His focus areas include Agile development, DevOps, security from code to cloud, monitoring, observability, and data privacy. Pratik applies his knowledge in CI/CD pipelines, infrastructure as code, containerization, and microservices to innovate in DevOps platforms and security frameworks. He has authored 6 research papers, peer-reviewed over 100, and served on the Technical Program Committee for over 30 international conferences, aiming to advance software delivery through his research. What we Discussed: - How he got involved in Blockchain Technology (2:30 mins) - What is Agile Development & Dev Ops (3:30 mins) - Ai & Machine Learning (6 mins) - ZeroTrustBlock ( 7 mins) - How to stop errors in Hospitals ( 10 mins) - How do we ensure that the Ai gives proper date (14 mins) - A better Healthcare using Ai (16 mins) - Cyber Security and how to protect yourself (20 mins) - Ensure side effects are reported (22 mins) - Transparency with Employees (26 mins) - Protecting your Personal Data in Healthcare (28 mins) - How to ensure that people can use this technology (30 mins) - What Paycor does ( 31 mins) - Why he is Positive for the Future of Ai (35 min) and more How to Contact Pratik Thantharate : https://scholar.google.com/citations?hl=en&user=VEjDpX8AAAAJ https://www.linkedin.com/in/pratikt1988/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/roy-coughlan8/message
You've seen him on billboards all around the city and plastered on the screens at Paycor stadium... Our NFL Fan of the Year: Tony Da Tiger!! Listen as we chat with Tony about his daughters playing a part in his gameday makeup routine, Tony's Tickets for Kids, his favorite stadiums in America, his trip to the Super Bowl in a few weeks and when his passion for the Bengals all began. Make sure you Vote for Tony Da Tiger for NFL Ultimate Fan of the Year, HERE! Give Tony a follow on Instagram and X for more Who Dey Nation updates! On the Sidelines is presented by OrthoCincy Orthopaedics & Sports Medicine. Learn more about your ad choices. Visit megaphone.fm/adchoices
You've seen him on billboards all around the city and plastered on the screens at Paycor stadium... Our NFL Fan of the Year: Tony Da Tiger!! Listen as we chat with Tony about his daughters playing a part in his gameday makeup routine, Tony's Tickets for Kids, his favorite stadiums in America, his trip to the Super Bowl in a few weeks and when his passion for the Bengals all began.Make sure you Vote for Tony Da Tiger for NFL Ultimate Fan of the Year, HERE! Give Tony a follow on Instagram and X for more Who Dey Nation updates!On the Sidelines is presented by OrthoCincy Orthopaedics & Sports Medicine. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Jake and James react to a wild Saturday at Paycor that saw Jake Browning bounce back from a brutal interception to lead the Bengals to 21 4th quarter points and overcome injuries, a bad game script, and tough calls and win in overtime. Starting with Jake Browning, to efforts from BJ Hill and Mike Hilton to Tee Higgins and Joe Mixon, the Bengals got the big plays they needed down the stretch to get the W.Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengalsFind and follow Locked On Bengals on your favorite podcast platforms:Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajsGoogle Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAgStitcher: https://www.stitcher.com/show/locked-on-bengalsSupport Us By Supporting Our Sponsors!DoorDashGet 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply.PrizePicksGo to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100!GametimeDownload the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed.LinkedInLinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply.FanDuelScore early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started.FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Jake and James react to a wild Saturday at Paycor that saw Jake Browning bounce back from a brutal interception to lead the Bengals to 21 4th quarter points and overcome injuries, a bad game script, and tough calls and win in overtime. Starting with Jake Browning, to efforts from BJ Hill and Mike Hilton to Tee Higgins and Joe Mixon, the Bengals got the big plays they needed down the stretch to get the W. Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengals Find and follow Locked On Bengals on your favorite podcast platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162 Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajs Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAg Stitcher: https://www.stitcher.com/show/locked-on-bengals Support Us By Supporting Our Sponsors! DoorDash Get 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply. PrizePicks Go to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100! Gametime Download the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed. LinkedIn LinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply. FanDuel Score early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Jake Liscow and Luke Braun break down the fascinating Brian Flores defense the Minnesota Vikings will bring to town to challenge Zac Taylor's Cincinnati Bengals offense for Week 15's Saturday afternoon matchup, the keys to victory, Justin Jefferson's return to action, and all of the interesting things to watch for this weekend at Paycor.Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengalsFind and follow Locked On Bengals on your favorite podcast platforms:Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajsGoogle Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAgStitcher: https://www.stitcher.com/show/locked-on-bengalsSupport Us By Supporting Our Sponsors!DoorDashGet 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply.BetterHelpThis episode is sponsored by BetterHelp. Make your brain your friend, with BetterHelp. Visit BetterHelp.com/LOCKEDON today to get 10% off your first month.PrizePicksGo to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100!GametimeDownload the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed.LinkedInLinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply.FanDuelScore early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started.FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Jake Liscow and Luke Braun break down the fascinating Brian Flores defense the Minnesota Vikings will bring to town to challenge Zac Taylor's Cincinnati Bengals offense for Week 15's Saturday afternoon matchup, the keys to victory, Justin Jefferson's return to action, and all of the interesting things to watch for this weekend at Paycor. Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengals Find and follow Locked On Bengals on your favorite podcast platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162 Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajs Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAg Stitcher: https://www.stitcher.com/show/locked-on-bengals Support Us By Supporting Our Sponsors! DoorDash Get 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply. BetterHelp This episode is sponsored by BetterHelp. Make your brain your friend, with BetterHelp. Visit BetterHelp.com/LOCKEDON today to get 10% off your first month. PrizePicks Go to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100! Gametime Download the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed. LinkedIn LinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply. FanDuel Score early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
An interview with AvePoint CEO T.J. Jiang (AVPT) a company getting data ready for artificial intelligence. Also Beauty Health (SKIN) maker of the HydraFacial springs a leak, Paycor HCM (PYCR) sees sales growth slowdown, and Amdocs (DOX) brings generative AI to telcos, with the help of Nvidia (NVDA). https://linktr.ee/drilldownpod Futurum's The Drill Down with Cory Johnson offers a weekly look at the business stories behind stocks on the move. It's business news for business people. Every episode of The Drill Down offers a pithy look at the week's most important business stories and takes a good hard look at four public companies in the news. The Drill Down is a production of The Futurum Group, a leading global technology advisory, media and research firm. Futurum's media platform spans across multiple OTT and VOD channels that have surpassed 9 million views and over 421 million digital and social media impressions. Brought to you by: Braintrust, a global talent network that matches highly skilled technical freelancers with the world's most reputable brands. Braintrust has helped clients like Bank of America, Goldman Sachs, Porsche, Under Armour and more build agile tech teams fast, at a fraction of the cost. Braintrust.com/drilldown Learn more about your ad choices. Visit megaphone.fm/adchoices
Jake Browning and Trevor Siemian seem to be getting worse the longer training camp goes on, which creates an unsettling question for the Cincinnati Bengals as they try to figure out who their new backup QB will be in 2023. We also get into some of the other biggest lingering roster questions that could impact the gameday actives, including the pass protecting running back and backup offensive linemen, especially center. Plus, injury updates and some of the biggest practice takeaways from a rainy day outside Paycor.Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengalsFind and follow Locked On Bengals on your favorite podcast platforms:Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajsGoogle Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAgStitcher: https://www.stitcher.com/show/locked-on-bengalsJames Rapien and Jake Liscow take you inside the Bengals with the latest news, unique analysis, and insight on your favorite team, every day on Locked On Bengals. Part of the Locked On Podcast Network. Your team. Every Day.And follow Jake and James on Twitter, where they'll be sharing the latest news about the Cincinnati Bengals and talking with fans.Jake Liscow: https://twitter.com/JakeLiscowJames Rapien: https://twitter.com/JamesRapien Podcast: https://twitter.com/lockedonbengalsSupport Us By Supporting Our Sponsors!NutrafolTake the first step to visibly thicker, healthier hair. For a limited time, Nutrafol is offering our listeners ten dollars off your first month's subscription and free shipping when you go to Nutrafol.com/men and enter the promo code LOCKEDONMLB. Underdog FantasyThis episode is sponsored by Underdog Fantasy! Sign up HERE with the promo code LOCKEDON to get your first deposit DOUBLED up to $100.Must be 18+ (19+ in Alabama and Nebraska, 21+ in Massachusetts and Arizona) and present in a state where Underdog Fantasy operates. Terms apply. Concerned with your play? Call 1-800-GAMBLER or visit www dot ncpgambling.org; In Arizona call 1-800-NEXT-STEP; in New York, Call 1-877-8-HOPENY; in Tennessee, call 1-800-889-9789eBay MotorsFor parts that fit, head to eBay Motors and look for the green check. Stay in the game with eBay Guaranteed Fit. eBay Motors dot com. Let's ride. eBay Guaranteed Fit only available to US customers. Eligible items only. Exclusions apply.LinkedInLinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply.FanDuelMake Every Moment More. Right now, when you bet on a Super Bowl Winner, you can GET BONUS BETS EVERY TIME THEY WIN IN THE REGULAR SEASON! FanDuel.com/LOCKEDON.FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Jake Browning and Trevor Siemian seem to be getting worse the longer training camp goes on, which creates an unsettling question for the Cincinnati Bengals as they try to figure out who their new backup QB will be in 2023. We also get into some of the other biggest lingering roster questions that could impact the gameday actives, including the pass protecting running back and backup offensive linemen, especially center. Plus, injury updates and some of the biggest practice takeaways from a rainy day outside Paycor. Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengals Find and follow Locked On Bengals on your favorite podcast platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162 Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajs Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAg Stitcher: https://www.stitcher.com/show/locked-on-bengals James Rapien and Jake Liscow take you inside the Bengals with the latest news, unique analysis, and insight on your favorite team, every day on Locked On Bengals. Part of the Locked On Podcast Network. Your team. Every Day. And follow Jake and James on Twitter, where they'll be sharing the latest news about the Cincinnati Bengals and talking with fans. Jake Liscow: https://twitter.com/JakeLiscow James Rapien: https://twitter.com/JamesRapien Podcast: https://twitter.com/lockedonbengals Support Us By Supporting Our Sponsors! Nutrafol Take the first step to visibly thicker, healthier hair. For a limited time, Nutrafol is offering our listeners ten dollars off your first month's subscription and free shipping when you go to Nutrafol.com/men and enter the promo code LOCKEDONMLB. Underdog Fantasy This episode is sponsored by Underdog Fantasy! Sign up HERE with the promo code LOCKEDON to get your first deposit DOUBLED up to $100. Must be 18+ (19+ in Alabama and Nebraska, 21+ in Massachusetts and Arizona) and present in a state where Underdog Fantasy operates. Terms apply. Concerned with your play? Call 1-800-GAMBLER or visit www dot ncpgambling.org; In Arizona call 1-800-NEXT-STEP; in New York, Call 1-877-8-HOPENY; in Tennessee, call 1-800-889-9789 eBay Motors For parts that fit, head to eBay Motors and look for the green check. Stay in the game with eBay Guaranteed Fit. eBay Motors dot com. Let's ride. eBay Guaranteed Fit only available to US customers. Eligible items only. Exclusions apply. LinkedIn LinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply. FanDuel Make Every Moment More. Right now, when you bet on a Super Bowl Winner, you can GET BONUS BETS EVERY TIME THEY WIN IN THE REGULAR SEASON! FanDuel.com/LOCKEDON. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Logan Wilson joins Germaine Pratt in the Cincinnati Bengals 3rd round linebacker extension club, and we break down what the deal means for the team's immediate and long-term future. Plus, we've had two more days of Bengals camp practices and get to a few of the top takeaways as we've finally arrived to the week of the Bengals' first preseason game. Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengals Find and follow Locked On Bengals on your favorite podcast platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162 Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajs Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAg Stitcher: https://www.stitcher.com/show/locked-on-bengals James Rapien and Jake Liscow take you inside the Bengals with the latest news, unique analysis, and insight on your favorite team, every day on Locked On Bengals. Part of the Locked On Podcast Network. Your team. Every Day. And follow Jake and James on Twitter, where they'll be sharing the latest news about the Cincinnati Bengals and talking with fans. Jake Liscow: https://twitter.com/JakeLiscow James Rapien: https://twitter.com/JamesRapien Podcast: https://twitter.com/lockedonbengals Support Us By Supporting Our Sponsors! Support Us By Supporting Our Sponsors! birddogs Go to birddogs.com/LOCKEDONNFL or enter promo code LOCKEDONNFL for a white tech hat with any order. You won't want to take your birddogs off we promise you. Underdog Fantasy This episode is sponsored by Underdog Fantasy! Sign up HERE with the promo code LOCKEDON to get your first deposit DOUBLED up to $100. Must be 18+ (19+ in Alabama and Nebraska, 21+ in Massachusetts and Arizona) and present in a state where Underdog Fantasy operates. Terms apply. Concerned with your play? Call 1-800-GAMBLER or visit www dot ncpgambling.org; In Arizona call 1-800-NEXT-STEP; in New York, Call 1-877-8-HOPENY; in Tennessee, call 1-800-889-9789 eBay Motors For parts that fit, head to eBay Motors and look for the green check. Stay in the game with eBay Guaranteed Fit. eBay Motors dot com. Let's ride. eBay Guaranteed Fit only available to US customers. Eligible items only. Exclusions apply. LinkedIn LinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply. FanDuel Make Every Moment More. Right now, when you bet on a Super Bowl Winner, you can GET BONUS BETS EVERY TIME THEY WIN IN THE REGULAR SEASON! FanDuel.com/LOCKEDON. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
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