POPULARITY
This week's episode dives into a huge slate of Cincinnati sports action. We break down FC Cincinnati's massive matchup against Inter Miami and what it means for the playoff picture, we'll take a look at the latest on Joe Burrow's toe injury and whether or not we'll see him on the field this weekend and then we'll wrap up with the high-energy showdown between St. X and Elder under the Friday night lights at PAYCOR STADIUM! Plenty to cover—let's get into it!On the Sidelines is presented by OrthoCincy Orthopaedics & Sports Medicine.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Eddie and Rocky talk with Patricia Gallagher Newberry of the Cincinnati Enquirer about the news surrounding the Western Hills Viaduct; Denies Driehaus joins to talk about her role in moving the Elder vs St. X playoff game to Paycor Stadium. Kerry Coombs also weighs in on the matter; Rep. Adam Matthews continues the discussion about moving the Elder vs St. X game to Paycor; Dave Hatter talks about an online outage that occurred earlier today known as a "Cloud flare"; Local musician Sami Riggs talks about her songs she writes and posts online about the Bengals after their games and finally Alex Stone talks about the break in that occurred in the home of Browns QB Shedeur Sanders.
Eddie and Rocky talk with Patricia Gallagher Newberry of the Cincinnati Enquirer about the news surrounding the Western Hills Viaduct; Denies Driehaus joins to talk about her role in moving the Elder vs St. X playoff game to Paycor Stadium. Kerry Coombs also weighs in on the matter; Rep. Adam Matthews continues the discussion about moving the Elder vs St. X game to Paycor; Dave Hatter talks about an online outage that occurred earlier today known as a "Cloud flare"; Local musician Sami Riggs talks about her songs she writes and posts online about the Bengals after their games and finally Alex Stone talks about the break in that occurred in the home of Browns QB Shedeur Sanders.See omnystudio.com/listener for privacy information.
Eddie and Rocky talk with Patricia Gallagher Newberry of the Cincinnati Enquirer about the news surrounding the Western Hills Viaduct; Denies Driehaus joins to talk about her role in moving the Elder vs St. X playoff game to Paycor Stadium. Kerry Coombs also weighs in on the matter; Rep. Adam Matthews continues the discussion about moving the Elder vs St. X game to Paycor; Dave Hatter talks about an online outage that occurred earlier today known as a "Cloud flare"; Local musician Sami Riggs talks about her songs she writes and posts online about the Bengals after their games and finally Alex Stone talks about the break in that occurred in the home of Browns QB Shedeur Sanders.
Eddie and Rocky talk with Patricia Gallagher Newberry of the Cincinnati Enquirer about the news surrounding the Western Hills Viaduct; Denies Driehaus joins to talk about her role in moving the Elder vs St. X playoff game to Paycor Stadium. Kerry Coombs also weighs in on the matter; Rep. Adam Matthews continues the discussion about moving the Elder vs St. X game to Paycor; Dave Hatter talks about an online outage that occurred earlier today known as a "Cloud flare"; Local musician Sami Riggs talks about her songs she writes and posts online about the Bengals after their games and finally Alex Stone talks about the break in that occurred in the home of Browns QB Shedeur Sanders.See omnystudio.com/listener for privacy information.
Eddie and Rocky talk with Patricia Gallagher Newberry of the Cincinnati Enquirer about the news surrounding the Western Hills Viaduct; Denies Driehaus joins to talk about her role in moving the Elder vs St. X playoff game to Paycor Stadium. Kerry Coombs also weighs in on the matter; Rep. Adam Matthews continues the discussion about moving the Elder vs St. X game to Paycor; Dave Hatter talks about an online outage that occurred earlier today known as a "Cloud flare"; Local musician Sami Riggs talks about her songs she writes and posts online about the Bengals after their games and finally Alex Stone talks about the break in that occurred in the home of Browns QB Shedeur Sanders.See omnystudio.com/listener for privacy information.
Eddie and Rocky talk with Patricia Gallagher Newberry of the Cincinnati Enquirer about the news surrounding the Western Hills Viaduct; Denies Driehaus joins to talk about her role in moving the Elder vs St. X playoff game to Paycor Stadium. Kerry Coombs also weighs in on the matter; Rep. Adam Matthews continues the discussion about moving the Elder vs St. X game to Paycor; Dave Hatter talks about an online outage that occurred earlier today known as a "Cloud flare"; Local musician Sami Riggs talks about her songs she writes and posts online about the Bengals after their games and finally Alex Stone talks about the break in that occurred in the home of Browns QB Shedeur Sanders.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Lori Flaherty and Bill Coller of Paychex about how the ERM Team serves as the "conscience" of Paychex and how it operates within the organization. Some of the topics include winning the RIMS ERM Global Award of Distinction in 2024, structured peer reviews, risk rotation, a strong culture of risk management, interviewing new team members, fostering curiosity, and preparing for mergers and acquisitions. They talk about having the ear of the executive team and promoting a culture of risk management for the entire organization. Listen for tips on presenting to an audience of ERM practitioners. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. I'm delighted to be joined by Lori Flaherty and Bill Coller of the ERM Team at Paychex. They won the RIMS Global ERM Award of Distinction in 2024. We're going to talk all about their risk and RM philosophies. But first… [:53] The next RIMS-CRMP-FED Exam Prep with AFERM will be held on December 3rd and 4th. The next RIMS-CRMP Exam Prep with PARIMA will be held on December 4th and 5th. These are virtual courses. [1:10] Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:18] RIMS Virtual Workshops! On November 19th and 20th, Ken Baker will lead the two-day course, "Applying and Integrating ERM." [1:31] "Managing Data for ERM" will be led again by Pat Saporito. That session will start on December 11th. Registration closes on December 10th. RIMS members always enjoy deep discounts on the virtual workshops. [1:46] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:59] The RIMS ERM Conference 2025 will be on November 17th and 18th in Seattle, Washington. The agenda is live, and this is the last week to register so click the registration link in this episode's show notes or visit the events page on RIMS.org. [2:16] The RIMS-CRMP Exam Prep will be held on-site, on November 15th and 16th in Seattle. You can learn more by clicking the link in this episode's show notes. [2:29] On with the show! Our guests today are winners of the RIMS Global Award of Distinction in 2024. Bill Coller and Lori Flaherty are past presenters at the RIMS ERM Conference. [2:44] They let us into their thought process a little bit this year in the RIMS ERM Q&A Series, with an interview titled, "Risk Optimized Decision-Making at Paychex." We will expand on that dialog a bit here today on RIMScast, so Let's get to it! [3:03] Interview! Lori Flaherty and Bill Coller, welcome to RIMScast! [3:21] Lori and Bill were winners of the RIMS ERM Global Award of Distinction in 2024, in Boston. [3:42] ERM is a passion for Lori and Bill. Bill says, You have to love it to be in it as long as we've been in it. It's always something new every day. There's always some new challenge that we have to keep our eyes on. [4:07] Lori has been in risk management, in different roles, for a little over 25 years. She has been with Paychex for eight years, leading the ERM Team. [4:31] Bill has been in risk management for over 20 years. He has been in the ERM space for about four years. [4:53] Lori loves the diversity on her team. In an ERM program, you need a diverse team without groupthink. Bill and Lori are not the same at all, and they complement each other. Bill agrees. [5:42] Lori says the whole risk organization at Paychex has more than 800 people, some were added due to the recent acquisition of Paycor. The ERM Team has about 10 people. [6:21] Justin says listeners can learn about the contributions Lori and Bill made during a complex and time-consuming acquisition by checking out the ERM Q&A from 2025, "Risk Optimized Decision-Making at Paychex", by Russ Banham, in this episode's show notes. [6:52] In the interview, Paychex described ERM as acting like the company's conscience. Lori says ERM, a small but mighty team within a large risk organization, may seem challenging to have the ear of leadership, but they have a direct line. [7:25] One of the values as a risk organization, as well as a Paychex organization, is talking about integrity. Integrity is a key cornerstone of the team. The ERM Team remains independent. [7:38] Although the ERM Team reports to the risk organization, where the risk organization sits within the enterprise, this is part of what enables the ERM Team to remain independent. ERM is not transactional or client-facing. [7:55] The ERM Team has strong partnerships with the Enterprise Strategy Team and other key leaders across the enterprise. Leaders count on the ERM Team and reach out to them. Being independent allows the ERM Team to be the conscience of the company. [8:29] Bill says, The ERM Team has several different risk review programs. They always have an actionable remediation plan that comes out of any risk review. They are reporting and remediating any residual risk. [8:54] Before the completion of any program, the ERM Team gains commitment from the risk owner to own the remediation plan. That allows the ERM Team to continually follow up and make sure that the remediation plan is taking form and remediating the risk. [9:19] It's easy when they get that commitment before the end of the program. That sets the stage. Then they follow up. [9:36] Bill says he is going through the process now to hire a new team member. He is looking for someone who has ERM experience. That can be difficult to find. There are a lot of people out there with experience who love the job they have, stay, and continue to build their programs. [10:17] First is true ERM experience. Outside of that, someone with internal audit experience, with the ability to view risks from a data-based perspective, and identify what could happen and how often it could happen, the impact of it happening, and how to mitigate the risk. [10:47] With any interviewing, you have to get the best that you can through many different characteristics and experiences. [10:57] Lori adds, We want someone who complements the diversity and the team. You can teach methodologies, like COSO, internal audit, and business processes. It's hard to teach people to be curious and to think from a risk mindset. [11:36] Those are key skills, no matter the role; certainly for this role. For anyone joining the team, it's that mindset. You need to remain curious. Channel your inner toddler, asking the why. [11:59] Quick Break! The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026! [12:21] Registration closes January 5th. Enroll now. A link is in this episode's show notes. [12:29] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [12:37] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [12:52] We've got more plugs later. Let's return to our interview with Bill Coller and Lori Flaherty of Paychex! [13:10] Does inquisitiveness enhance the risk culture? Lori says that staying curious is key, especially when looking at remediation, defining risks, thinking about scenarios, and what could go wrong. Being curious opens your mind up to what could be. [13:47] Bill says it's tough to measure a strong risk culture. Bill looks at interactions with key partners across the enterprise. ERM meets with folks across the enterprise very frequently in Key Partnership Meetings. [14:13] The key partners are engaged with ERM, and they're having productive conversations. A lot of the risk programs the ERM Team performs are at the request of those partners. That's one way to measure a strong risk culture: full engagement and asking ERM to perform risk reviews. [14:33] Lori and Bill accepted the award last year, with Frank Fiorille. Lori says Frank is the Chief Risk Officer. He is the VP of Risk for Paychex. Lori and Bill report directly to Frank. He is over all the other risk teams, also. [15:15] Lori and Bill were heavily involved with the Paycor acquisition. Their involvement in the acquisition was critical. If you're in ERM and you're not a part of the M&A process, you should definitely be. It's aligning the strategic objectives of your company. M&A strategy is part of that. [16:13] The ERM Team is involved in the due diligence and the whole process. It's a critical part of your ERM program. [16:31] Bill explains that Risk Rotation is an ERM program. They bring in people from outside of the risk management organization to spend a week with the ERM Team. Since COVID< they do a lot of it virtually. Each of the risk disciplines comes to present interactively to those people. [17:17] The ERM Team shares exactly what they are doing and puts the people through exercises. Bill has a risk scoring exercise. He asks them to bring some risks that they face in their roles. Bill talks about impact, likelihood, and control effectiveness, and makes a heatmap. [17:57] Frequently, after a Risk Rotation, some will ask to participate in a future Risk Review. [19:02] Lori shares tips for presenting at a RIMS conference. Knowing your material and being passionate about the topic are important. A presenter should know the audience. You are the audience. What would you want to know? [19:24] When Lori goes to a session, she wants to know how to practically apply what this means. She wants some takeaways. She wants to know how the presenter is doing it, what's working, and what's not working. Keeping that in mind is super helpful. [19:42] When Lori has presented, she tells them, This is what's worked at Paychex. She can see the audience becoming much more engaged, even in the questions afterward. They're super interested in what worked. [20:30] Justin recalls how Lori was at the 2021 New York ERM Conference and how engaged she was in asking questions of that year's award winners, and what they had to do to win. [21:02] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [21:20] He is back, just to deliver a quick message about what you can expect from his keynote about "AI and the Future of Risk." Dan, welcome back to RIMScast! [21:30] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th, at the RIMS ERM Conference 2025 in Seattle, Washington. [21:45] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [22:03] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, "AI and the Future of Risk Management," and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [22:22] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [22:33] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [22:41] Let's Return to Our Interview with 2024 RIMS Global ERM Award of Distinction Winners, Lori Flaherty and Bill Coller of Paychex! [22:57] Bill presented at the New York ERM Conference 2021, before he joined the ERM Team. Presenting is a great experience. Knowing your audience is a big part of it. He especially appreciates the questions from the audience. It's wonderful to have an engaged audience. [23:34] If you haven't presented in the past, Bill recommends it. It's a great experience. You just have to know your stuff before you get up there. Feel confident about it. [23:47] Justin advises, Definitely don't wing it! [24:01] Bill is a RIMS-CRMP holder. He has held the designation for about two years. He attended a virtual program to prepare for the test, and it was very beneficial. He had talked with people before and after they certified, who fully recommended it. That prompted him to certify. [24:59] Bill has been in risk management for a long time. It wasn't an easy certification, but he had a good basis to go from. He had to put the time in preparing for it. It felt great to pass. [25:45] Bill also took the James Lam course for CROs. He was in the first cohort. It was a great experience. Learning directly from James is incredible, hearing some of his stories from over the years, and being in a class with other risk professionals, and hearing their stories. [27:17] Lori says that AI is definitely on the Emerging Risk Register at Paychex. It has a very high velocity. The ERM Team has done a number of scenario analyses on the AI side through the years. They just completed another one. [27:36] In addition to AI, there are other emerging risks. Quarterly, the ERM Team issues a Key Risk Profile that highlights the emerging risks on the radar. They plot out all the risks they are monitoring. [28:00] On the radar currently are macroeconomic and geopolitical risks. They are looking at scenarios and repivoting after the election on November 4th. They spent a tremendous amount of time on the geopolitical risk and related macroeconomic impact. It's not going away soon. [28:34] AI is at the forefront. They just had a meeting, going through a scenario analysis on AI impacts. [28:45] Paychex is also leveraging AI. They have a number of tools they are using to build those scenarios. They are looking at controls around the governance structure for AI. It's a disruptor that has a lot of benefits. Disruption can be a great thing! [29:42] Justin asks what mindset they would need for another acquisition of the size of Paycor. Lori says, Stay curious and be involved early. From an ERM perspective, any merger or acquisition is triggered by the strategic objectives of the company. [30:07] Understand what the goal is. How does this fit into the strategic objectives of the company? Keep your eye on the ball. Often, the other folks in the organization are focused on the details of how to integrate and how to get the deal done. [30:23] It's up to us, as ERM professionals, to keep our eye on the ball. Is this fitting within our risk appetite? Keep your eye on strategic objectives and big-picture risks. [30:36] Bill says curiosity is the biggest characteristic to look for in new team members. Asking questions about why things are happening and why certain things are not happening. And the drive to insert yourself where you need to be to make sure that you're involved and engaged. [31:23] Justin says you've given us a lot to think about, with the ERM Conference coming up on November 17th and 18th. [31:34] The Q&A about Paychex's big win last year is in this interview's show notes. Justin says, It's been a pleasure getting to know you both over the last few years. I look forward to seeing you at another RIMS event. Congratulations again on winning the ERM Award of Distinction. [32:06] Lori says the award is prominently displayed, with a light on it, in the Paychex front lobby. Justin asks for a photo of it displayed to show that it is held in high regard. He says, You both did great. I really appreciate your time. [32:40] Special thanks to Bill Coller and Lori Flaherty of Paychex for joining us today here on RIMScast. A link to their special ERM Q&A Series article, "Risk Optimized Decision-Making at Paychex", is available in this episode's show notes. [33:00] Be sure to look for an upcoming installment of the RIMS-CRMP Stories Series, with Bill Coller, since he is a RIMS-CRMP holder. Congratulations again to them for winning the RIMS ERM Global Award of Distinction in 2024. [33:17] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:46] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [34:04] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [34:22] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:38] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:53] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [35:04] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RIMS ERM Conference 2025 — Nov. 17‒18 | Register Now Pre-ERM Conference RIMS-CRMP-Prep | Onsite in Seattle, November 15‒16, 2025 RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | Jan‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS ERM Q&A Interview with Bill Coller and Lori Flaherty (2025) "RIMS Honors Three Organizations with the 2024 Enterprise Risk Management Global Award of Distinction" Upcoming RIMS Webinars: RIMS.org/Webinars Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep with AFERM Virtual Workshop — December 3‒4 RIMS-CRMP Exam Prep with PARIMA — December 4‒5, 2025 Full RIMS-CRMP Prep Course Schedule "Applying and Integrating ERM" | Nov 19‒20, 2025 | April 4, 2026 "Leveraging Data and Analytics for Continuous Risk Management (Part I)" | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes about ERM: "AI and the Future of Risk with Dan Chuparkoff" (RIMS ERM Conference Keynote) "Energizing ERM with Kellee Ann Richards-St. Clair" "Talking ERM: From Geopolitical Whiplash to Leadership Buy-In" with Chrystina Howard of Hub "Shawn Punancy of Delta Flies High With ERM" "Tom Brandt on Growing Your Career and Organization with ERM" "James Lam on ERM, Strategy, and the Modern CRO" "ERM, Retail, and Risk with Jeff Strege" "Bigger Risks with the Texas State Office of Risk Management | Sponsored By Hillwood""ERMotivation with Carrie Frandsen, RIMS-CRMP" "Live from the ERM Conference 2024 in Boston!" "Risk Quantification Through Value-Based Frameworks" Sponsored RIMScast Episodes: "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant (New!) "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Lori Flaherty, Paychex Bill Coller, Paychex Production and engineering provided by Podfly.
Paul and Jay unpack the latest defensive disaster at Paycor. Hear from a frustrated Chase Brown and head coach Zac Taylor.The Walkout is presented by Joseph Toyota of Cincinnati. Visit our friends at josephtoyota.com! Reach them at 513-385-1800 or go see them at 9101 Colerain Ave.Join us at BetMGM for a bye week watch party on November 9th at 1:00. Email thegrowlerpodcast@gmail.com if you want to come!YouTube: https://youtu.be/sCNfzAEXFDISee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Fire everyone? Tank the season? How bad are things in Cincinnati after allowing the winless Jets to come into Paycor and put up 39 points.
Are you heading to the Thursday night game at Paycor? Make sure you wear your WHITE! The Bengals are at home tomorrow against the Steelers, and we are ready for them to turn things around. In this episode we will also talk about FC Cincinnati and the Cyclones back on the ice for their home opener Saturday night! On the Sidelines is presented by OrthoCincy Orthopaedics & Sports Medicine.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Off The Bench is back weekdays from 10a to 11a followed by The Stone Shields Show from 11a to noon! The Cincinnati Bengals (2-2) host the Detroit Lions (3-1) at Paycor Stadium on Sunday, October 5, 2025, in a 4:25 p.m. ET FOX showdown—America's Game of the Week. With Joe Burrow sidelined by injury, backup Jake Browning steps up amid a Bengals offense averaging a league-worst 19.3 points and 205 yards per game. Last week's 3-point dud in Denver exposed their woes: just 159 total yards and nine first downs. Defensively, they're porous, allowing 30+ points in three of four contests. Ja'Marr Chase remains elite, but Cincy's 2-2 ATS mark as underdogs screams fragility. Home cooking offers slim hope—they score 31 at Paycor but concede 27. Detroit roars in on a three-game heater, leading the NFL with 34.2 points and 365 yards per game. Jared Goff's precision (9 TDs, 2 INTs) fuels a balanced attack, with Jahmyr Gibbs and David Montgomery gashing defenses (top-10 rush duo). New OC John Morton adds wrinkles to Dan Campbell's gritty scheme. The Lions' D, allowing 317 yards nightly, thrives in chaos. They're 3-1 ATS on the road lately, and experts peg a 75% win probability. Odds: Lions -10.5, total 47.5. Simulations favor a tight 25-24 Detroit squeaker, but most see a rout. For Bengals fans, it's survival mode; for Lions, a statement en route to contention. The 2025 MLB Division Series explode into action Saturday, October 4, pitting powerhouses against wild-card warriors in best-of-five thrillers. In the AL, powerhouse Toronto Blue Jays (1 seed) host the surging New York Yankees (WC), where Aaron Judge's bat clashes with Toronto's deep rotation led by Kevin Gausman. Meanwhile, Seattle Mariners (2 seed) face gritty Detroit Tigers, with Tarik Skubal's 14-K wild-card gem eyeing a repeat against Seattle's ace Luis Castillo—expect pitching duels in the Emerald City. Music from #InAudio: https://inaudio.org/ Track Name Holy (Trap). Music from #InAudio: https://inaudio.org/ Track Name Exercise (Rock). #Bengals #BengalsRumors #BengalsNews
Cincinnati legend and former Bengal Sam Hubbard joins us on the show this week to discuss his new partnership with Crown Royal, game day at Paycor, what it means to be Ruler of the Jungle, his thoughts on the team's playoff chances and coming out of retirement??On the Sidelines is presented by OrthoCincy Orthopaedics & Sports Medicine.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Dave Lapham and First Star Logistics bring you the latest from Cincinnati Bengals training camp. The team is focused on getting ready for the 2025 NFL season. There's a lot of buzz surrounding the team as they prep for their first preseason game on Thursday night against the Eagles. After Saturday night's Paycor practice and then Sunday's return to the practice fields, Lap talks about the latest injury news surrounding tight end Mike Gesicki and first impressions of newly signed tight end Noah Fant as well as defensive coordinator Al Golden's impressions of his defense as they go against the top quarterback in the NFL day in and day out.
En el episodio de hoy de VG Daily, Eugenio Garibay y Andre Dos Santos analizan a fondo los reportes financieros más recientes de tres gigantes del mercado: Paychex, Micron Technology y Walgreens Boots Alliance. El episodio arranca con un repaso al desempeño de Micron y su revolucionaria memoria HBM, explicando de manera sencilla cómo funciona esta tecnología, por qué es clave en la era de la inteligencia artificial y cómo está impulsando el crecimiento de la compañía. Luego, el foco se traslada a Paychex tras su adquisición de Paycor, destacando las sinergias, la estrategia de integración y la reacción de los analistas. Finalmente, se aborda el caso de Walgreens, una empresa que atraviesa un proceso de privatización y reestructuración, enfrentando desafíos en ventas y márgenes, y cuya historia refleja la transformación del sector retail en Estados Unidos. A lo largo del episodio, Andre y Eugenio aportan datos curiosos, contexto histórico y opiniones relevantes para entender no solo los números, sino también las historias y tendencias que están moviendo el mercado en estos días.
Paul and Nathan welcome in British Bengal - defensive lineman Dante Barnett - to talk about the NFL International Player Pathway and his journey to Paycor. They also discuss the 2025/26 schedule and have some spicy takes on the NFL's Global Marketing Program.
“It wouldn't surprise me. No, it would be exciting.”That was Adam Ante's initial response when asked if five years from now, he could imagine himself still in the C-suite—but not as a CFO. The comment seemed to linger in the air, hinting at a deeper current in his career journey. Ante, who had led Paycor through an IPO, a pandemic, and most recently, a $4.1 billion sale to Paychex, wasn't just closing out a CFO chapter—he may have been opening something entirely new.While he later softened the sentiment, suggesting he might be surprised if he moved beyond finance, his earlier candor revealed a finance leader attuned to operations—and perhaps transformation.Years earlier, Ante had flown weekly to Colorado, struggling to integrate a newly acquired company. “I felt like I was failing,” he tells us. The lesson was hard-won: strategy and spreadsheets are meaningless unless you can move people with them. That shift—from financial executor to business operator—has defined his trajectory ever since.His strategic mindset matured further with Extreme Ownership, a book he credits with changing how he approached leadership, cross-functional collaboration, and results.Now, as the dust settles on Paycor's acquisition, Ante's priorities have shifted once again—to preserving what works, aligning teams, and honoring the customer experience.
Scott debates if Hamilton County should spend money on a new arena, or for upgrades to Paycor stadium with Commissioner Alicia Reece. Also Carrie Davis of the Colerain Council of Neighborhoods wants to know why there has been no action about the recent string of dog attacks. Finally Dr. Saby George goes over the recent breakthrough in cancer research.
Scott debates if Hamilton County should spend money on a new arena, or for upgrades to Paycor stadium with Commissioner Alicia Reece. Also Carrie Davis of the Colerain Council of Neighborhoods wants to know why there has been no action about the recent string of dog attacks. Finally Dr. Saby George goes over the recent breakthrough in cancer research.
Join this episode to hear what Grinds #BADIeDaddy's Gears – Some must-hear advice and a breakdown of the 5 Pillars of Modern Payroll and thePayroll Profession Confidence Index being run by the one and only Pete Tiliakos
On this special ‘HR Tech Marketplace Quick Take' episode, Pete and Julie discuss the recent announcement by Paychex to acquire HCM technology provider and competitor Paycor for $4.1B. They discuss the acquisition by the numbers, sharing insights on what it means for the new couple, what Paycor brings and why it makes sense for Paychex, how the marriage impacts the broader marketplace and the Paychex GTM. Plus, tips for buy-side leaders and organizations considering or already a customer of Paycor. Paychex Press Release on its acquisition of Paycor: https://www.paychex.com/newsroom/news-releases/paychex-enters-agreement-to-acquire-paycor Connect with the show: WRKDefined: https://wrkdefined.com/podcast/hr-payroll-20 LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR
Join us as we take a look back at some of the year's biggest moments in the sports world! From FCC returning to the playoffs, UC Football's disappointing year and pricey Paycor Stadium renovations (or a whole new stadium?!). Let's take a walk down memory lane and chat about our favorite sports stories of 2024. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join us as we take a look back at some of the year's biggest moments in the sports world! From FCC returning to the playoffs, UC Football's disappointing year and pricey Paycor Stadium renovations (or a whole new stadium?!). Let's take a walk down memory lane and chat about our favorite sports stories of 2024. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Lance and Lap discuss the Bengals keeping their playoff hopes alive with a win against the Browns and preview the big matchup on Saturday at Paycor against the Denver Broncos
Lance and Lap discuss the Bengals keeping their playoff hopes alive with a win against the Browns and preview the big matchup on Saturday at Paycor against the Denver Broncos
Adam Ante, CFO of Paycor, breaks down shifts in the labor market. “Clearly, the social contract has changed over the last four years” in employment, with more emphasis on flexibility and remote work, and the rising importance of a company's “social impact.” He adds that the shift to remote or hybrid work means reimagining how to work together. He says companies that are doing better tend to be more tuned into what their workers are feeling. He says high interest rates are actually a benefit for Paycor as it handles payroll for many companies. ======== Schwab Network ======== Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribe Download the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185 Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7 Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watch Watch on Vizio - https://www.vizio.com/en/watchfreeplus-explore Watch on DistroTV - https://www.distro.tv/live/schwab-network/ Follow us on X – https://twitter.com/schwabnetwork Follow us on Facebook – https://www.facebook.com/schwabnetwork Follow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
It's the Holiday Episode at Foxborough Fanatics, and Reese and Nate welcome Braedan Shea onto the show! They cover a wide variety of topics during this holiday-themed, bye week episode, discussing the UNC hiring of Bill Belichick, ESPN's 30 for 30 "The New York Sack Exchange," and New England's last four games of the season. Not only is there one "Game Time," there's two, where another special guest will be revealed. Here is the rundown: (0:45) Introduction: Welcome Braedan Shea (3:50) “See, I like the way he thinks.” -Braedan (4:07) Bill Belichick Hired as UNC's Head Coach (11:17) Mark Gastineau (18:21) Goals for New England in Last 4 Games and Beyond (18:53) “Nate's shaking his head no.” -Reese (22:00) “No, we need someone to go out there and catch everything in his direction!” -Nate (30:15) Interest in Bengals WR Tee Higgins (31:49) “Let's send him a note.” -Nate (32:21) Game Time: Pair Up The Christmas Lineup (36:43) “Okay, aww now I actually have to try.” -Braedan (37:52) “I was actually thinking of Paycor.” -Reese (40:38) “Chad Ryland.” -Braedan (41:17) “It's so hard to think of a hidden talent.” -Braedan (45:29) “I don't think there will ever be a winning team with…” -Nate (48:17) Time To Tell Your Friends (49:57) Game Time: Stadium OR Supermarket with Another Special Guest! (58:06) Preview: New England Patriots vs. Arizona Cardinals
The Philadelphia Eagles won their first game in Cincinnati Sunday afternoon in Paycor Stadium and bullied the Cincinnati Bengals during their 37-17 win over the 3-5 Bengals. After an incredible opening drive by Joe Burrow (26 of 37 for 234 yards, 1 TD, 1 INT) that resulted in a Ja'Marr Chase two-yard touchdown reception and used up most of the clock in the first quarter, the Bengals defense held the Jalen Hurts and the Eagles offense to a Jake Elliott 39 yard field goal to be up 7-3 in the second quarter. However, Hurts, Saquon Barkley, and DeVonta Smith were getting warmed up. Hurts led the Eagles on another drive that ended with a one-yard touchdown run to head into the locker room at the half-tied 10-10. It didn't take long for the Eagles to add another score with another Hurts touchdown run and a 17-10 advantage. The Bengals would answer with another drive as running back Chase Brown hit the end zone with a four-yard touchdown run to tie the game at 17 with a little over four minutes left in the third quarter. But the Bengals were done for the day as the Eagles bullied them on both sides of the ball. They would get a 45-yard touchdown strike from Hurts to Smith and another 1-yard run for a score from Hurts, with two Elliott field goals to win. This would silence the second-largest crowd in Paycor history as the Bengals struggled to add wins on the field. Dave Lapham was on the call for the game and reacted to the Bengals' fifth loss of the season from the First Star Logistics Studios. Be sure to participate in the First Star Logistics Giveaway each week the Bengals play. For all the details, visit the following on X. @DLInTheTrenches - @FirstStarLog - @JoeGoodberry - @JakeLiscow and watch the Jake and Joe Bengals Postgame show on the First Star Media Group YouTube channel after each Bengals game.
CINCINNATI -- The Bengals have strung together consecutive wins for the first time this year. The Bengals welcome the Philadelphia Eagles to town Sunday in the "White Bengal" game at Paycor, a game that was moved from a national TV audience to 1 p.m. What do the Bengals need to do to continue their momentum? Should they consider going out and getting an offensive tackle to add depth behind Orlando Brown Jr.? James Rapien joins Trags to look back on a win in Cleveland and preview this week's game against the Eagles. Learn more about your ad choices. Visit megaphone.fm/adchoices
We saw the the renovation plans for Paycor Stadium a couple of weeks ago, but one Hamilton County Commissioner is wondering if instead of remodeling Paycor, should we build a new dome stadium instead? Alicia Reece joins Scott to debate if we should replace Paycor and Heritage Bank Center with a multi-purpose domed stadium.
In today's episode of the HR Leaders Podcast, we welcome Paaras Parker, Chief Human Resources Officer at Paycor, a leader in human capital management.She explores the evolving role of HR in business, sharing how companies can navigate retention challenges and better support employees throughout their journey. She emphasizes the importance of fostering a continuous onboarding experience and how businesses can leverage data and flexibility to improve employee engagement.
Katie Burke, CPO & Board Member at Paycor, and Gianna Driver, Chief People Officer at Lattice, joined us for our inaugural MPL Live in Austin, Texas. We talked about the current state of HR, generational differences in the workforce, and how AI is impacting organizations. ---- This episode was brought to you by CandorIQ. Get your free 30 minute comp consultation. ---- 2:58: Good news stories from Gianna and Katie 5:05: Celebrating episode 200 6:46: State of HR and workplace changes in 2024 8:14: Katie and Gianna's insights on doing more with less and AI adoption 9:28: Greater focus on how HR supports the business 10:42: The impact of AI on HR functions 14:25: How Lattice integrates AI into their HR processes 17:19: Challenges of managing AI adoption and workforce expectations 22:12: Strategies for managing cross-generational workforce 31:02: Balancing DEI efforts with workforce realities 35:22: Handling politics in the workplace during election years 49:00: Audience Q&A on navigating difficult topics in HR 54:46: Closing thoughts and one-word reflections ----
CINCINNATI -- The Bengals defense was a total no-show, allowing the Washington Commanders to score on their first six possessions and concede touchdowns on their first four in a 38-33 loss Monday night at Paycor. The Bengals are 0-3 for the first time since Zac Taylor's first season in 2019. Where do the Bengals go from here and what kind of leadership role does Joe Burrow have to assume now to help lead the Bengals out of a pending abyss? Skinny and Trags discuss in the latest Jungle Roar Skinny Bengals postgame pod. Learn more about your ad choices. Visit megaphone.fm/adchoices
On Cincinnati Edition's weekly news review, local journalists join us to talk about the big stories from recent days.
The Unofficial Bengals Podcast attempts to make some sense of, and give some hope to Bengals fans after the stunning Opening Day loss to the Patriots at Paycor. I go over putting the loss behind us, what to fix, the NT situation, what the game meant, why we lost, performances of individual players and position groups, observations, a recap of the game highlighting key plays, and much more. All of this in a crisp 29 minutes! Monika and Ava emcee, and Evan McPherson lends his support. No one reviews a Bengals game quite like The Unofficial Bengals Podcast!! Learn more about your ad choices. Visit megaphone.fm/adchoices
Willie gets an update on the status of the upgrades for Paycor stadium critical to the new lease agreement with the Bengals from Hamilton County Commissioner Alicia Reece.
Send us a Text Message.Discover the secrets of transforming a side hustle into a thriving main business in our latest episode of Side Hustle City! We sit down with Noah Osterhage, the visionary owner of Payroll Partners, who took a leap from being a client to owning a payroll company. Noah opens up about his journey through the payroll industry, shedding light on the unparalleled advantages of Payroll Partners compared to giants like ADP and Paycor. Learn how personalized service and local expertise can make a world of difference in managing payroll complexities.We dive into the concept of Entrepreneurship Through Acquisition (ETA) and how serendipitous moments can lead to major business opportunities. Noah's story is a compelling mix of corporate America, owning pizza stores, and finally, finding his stride in payroll services. My co-host Kyle Stevie also shares his thoughts on real estate and side hustles, underscoring the role of hard work, continuous learning, and taking calculated risks in achieving entrepreneurial success. This episode is a treasure trove of insights for anyone looking to turn their part-time endeavors into full-time triumphs.Economic downturns and unexpected challenges are part of any business journey, and Noah's experience during the COVID-19 pandemic provides invaluable lessons. We explore how Payroll Partners navigates data management, revenue fluctuations, and customer service, all while maintaining compliance across multiple states. Whether you're interested in expanding your business, retaining valuable employees, or simply understanding the nuances of payroll management, this episode offers a wealth of knowledge. Join us to leverage these insights and elevate your entrepreneurial journey!As you're inspired to embark on your side hustle journey after listening to this episode, you might wonder where to start or how to make your vision a reality. With a team of experienced marketing professionals and a track record of helping clients achieve their dreams, we are ready to assist you in reaching your goals. To find out more, visit www.reversedout.com.Everyday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the Show.Subscribe to Side Hustle City and join our Community on Facebook
-The Final Flush Game-Who Was Right Last Night: The Dirty Wedding Dancing-Interstate Love Affair Success Stories-Luke Combs Fantasy Football Punishment Was Doled Out at Paycor!-Good Vibes: The Snap Streak Olympic Proposal-The Dad Joke of the Day-New B-105 Country Club Member Cynthia Jones Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
-The Final Flush Game -Who Was Right Last Night: The Dirty Wedding Dancing -Interstate Love Affair Success Stories -Luke Combs Fantasy Football Punishment Was Doled Out at Paycor! -Good Vibes: The Snap Streak Olympic Proposal -The Dad Joke of the Day -New B-105 Country Club Member Cynthia Jones Learn more about your ad choices. Visit megaphone.fm/adchoices
Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfaction. Joel co-founded Newton Software, a B2B SaaS company headquartered in San Francisco that was acquired by Paycor (2016). Prior to that, Joel co-founded Gravity Technologies, Inc., a company that owned and operated businesses in the talent acquisition industry, including the first recruitment processing outsourcing company focused on technical talent. Questions · So, could you share with our listeners, how it is that you got from where you were to where you are today? · Could you share maybe 1 to 3 top I would say areas that you believe as an organization, especially in your industry that you believe it's important for you to focus on or it drives your success in the space of ensuring that you're delivering a great or a fantastic customer experience. · If you want to maybe debunk maybe one of the biggest customer service myths that you see organizations still using as a driver in their business, when really and truly that shouldn't be anything that they should be guided by, what would you say that is based on your observation and experience? · Now, Joel, can you also share with us what's the one online tool, resource, website or application that you absolutely cannot live without in your business? · Can you also share with our listeners, maybe one or two books that you have read, it could be a book that you read recently, or even one that you've read a very long time ago, but it still has had a great and profound impact on you. And that can be either professional or even a personal impact. · Now, Joel, can you also share with our listeners, what's the one thing that's going on in your life right now that you are really excited about? Either something you're working on to develop yourself or your people. · Could you tell us a little bit about your organization Sturdy, exactly what it does. And if they wanted to connect with you, or Sturdy, how they could find you online? · Now, Joel, before we wrap our episodes up, we always like to give our guests a chance to share with our listeners, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you get derail or you get off track or you get knock down and the quote kind of helps to just motivate you to get back up and to push forward and to complete whatever would have knocked you down. Do you have one those? Highlights Joel's Journey Me: So, we like to give our guests an opportunity to share in their own words, a little bit about your journey. So, could you share with our listeners, how it is that you got from where you were to where you are today? Joel shared that he appreciates this question. So, he's always a commercial leader, meaning he's always had responsibility not only for net new growth, but also for responsibility for customers. And where he is today, in terms of having started a company that focuses on using AI to ultimately improve the customer experience by deeper listening to customers, he thinks for him, the journey was more of like, and this may sound a little off putting to some, but he was kind of like a frustrated engineer to a certain extent. He was a frustrated commercial person in many ways. So, he thinks the desire to sort of solve a problem that he had as an operator, a commercial operator for two decades, has led him to where he is today, which is trying to solve that problem at scale. Areas Organizations Needs to Focus On to Ensure the Delivery of a Fantastic Customer Experience Me: So, could you share maybe 1 to 3 top I would say areas that you believe as an organization, especially in your industry that you believe it's important for you to focus on or it drives your success in the space of ensuring that you're delivering a great or a fantastic customer experience. Joel shared that he likes everything in 3, so absolutely. But the first thing is, in many ways he thinks that removing the abstraction layers between our customers, and the level of leadership within organizations that can actually do something about the issues that we're hearing is really important. And what he means by that is, he thinks for the last 10 or 15 years, we've created not only technology driven abstraction layers like chatbots, and automated knowledge base stuff and it's all sort of addressing what he would think of as a symptom, but not necessarily is the root cause of perhaps customer frustrations in terms of customer experience. So, an example would be like if we have to continue to build these really acute knowledge bases and what we're addressing is constant customer confusion, for example, wouldn't it make more sense to take the data that we're deriving about what's confusing the customer, take it back to our product teams or services organizations, and address the root cause. So, number one is, he thinks we've got too many abstraction layers between us and our customers. Like number two is, the people that are responsible for customer experience, and ultimately, you're holding the bag and oftentimes, perhaps even the number for the board can only solve about 30% of the problems that we face around customer experience or challenges we face about customer experience within the organization. So, for example, going back to like a product or service, which ultimately, we deliver to an end user. If he's the customer experience person, and he's holding the bag for that number, whether it's some sort of arbitrary number like not arbitrary, but he guesses arbitrary, like NPS or CSAT, like something that we're being measured on, but even more importantly, a revenue number. He has to rely on his other teammates to ultimately contribute to the success of that experience. And that's a big challenge. And he thinks the third one is kind of an expansion on that topic, which is, he thinks that we've lost sight as organizations at large that everybody's job is customer experience, providing the best customer experiences we can, whether it's the billing team that designs processes around auto renewing, and billing customers, to the product teams that are delivering product to the services teams that are delivering services, to the sales teams that are an account management teams that are being truthful and ethical and honest about what we actually can provide in terms of value. Debunking Customer Service Myths Me: Now, in listening to you, I also wanted to know if you could share with us, you've been in the whole customer experience space, and you're noted as a top customer experience voice on LinkedIn. If you want to maybe debunk maybe one of the biggest customer service myths that you see organizations still using as a driver in their business, when really and truly that shouldn't be anything that they should be guided by, what would you say that is based on your observation and experience? Joel stated that it's going make me unpopular. He's going to lose the popularity contest on this answer, and he's going to treat this less like a cable news show, so, he's not going to swear. But if you do follow him on LinkedIn, it's not just to be incendiary. But he really thinks health scores of customers are one of the most overused, underpowered abstraction layers that people use, he thinks they're garbage. And he's speaking from experience, not because he has something against them, or the companies that help us build them or anything like that. It's because too many times, he's been in executive leadership team meetings, and he takes the board slides in, and he's got all these green lights on maybe with their top revenue accounts, for example. And he goes back to team meetings two weeks later to go back through the account reviews, and so many times he's gone from green to gone with no leading indicators along the way that has ever given him any kind of indication that they were in trouble. So, that's his answer. And some people are in love with health scores, and they spent a lot of time building them, and quite frankly, he thinks they're full of telemetry data and opinions that just don't yield anything that he can use as an executive leader. App, Website or Tool that Joel Absolutely Can't Live Without in His Business When asked about online resource that he cannot live without in his business, Joel shared GPT 4. As an early-stage entrepreneur, he feels like he spends a lot of time sifting through data, and crafting messaging. But to make a finer point, like, for example, he has a client, they're called Hawke Media, they're one of the largest independent ad agencies in the United States. And his outbound sales team, let's say, wants to find more companies that are similar to these folks. And there are hundreds of these types of agencies in the United States, not of the same magnitude of Hawke Media, but similar. And when you go into LinkedIn Sales Navigator, and all these other Apollo or ZoomInfo. With all the metadata tags that are in the systems, it's really hard to get a filtered list, for example. So, last night, he was watching a hockey game, and he typed a simple query into GPT 4 and said, “Give me 300 companies that look and feel like this particular company that are based in the United States and then put their name in column A of a CSV and send it to me,” and it did it and it's super accurate. And it's that kind of stuff that it's just mind blowing. Some of the things you can do with it. So, GPT 4, probably for him, can't live without it. Me: Amazing. It's fascinating when I heard the prompt that you just gave it now. It's very important that what you put in is what you get out almost like the quality of the question you asked determines the quality of the response that you get back. So, the fact that you are so specific in terms of what you were looking for, the teams, the column that you wanted it in, the fact that you wanted it to be for a specific geographic location, and not just to the world, and the fact that it gave you back that information, so specifically, the prompt that you put into it is so critical to the output that it gives you. Joel stated that that's a good point, not to scratch his back at all. But he would tell people start with being ultra specific, if you haven't leaned into GPT. First of all, it's worth the 20 bucks a month for GPT 4. It's really powerful and it can produce graphs and charts and statistical things you can enter, for example, he was working on some like a VC deck the other day for a friend of his, not for his company. But he was having a trouble with like, processing the information from his total addressable market into like a graphical form. Like he's not a designer, he's a spreadsheet person. And so, he took his spreadsheet, uploaded it to his version of GPT 4 in Azure, so it's privatized without any kind of PII in it, he paid 20 bucks a month for it. And it spit out a graphical representation that with a little bit of tweaking and the coloring could be used in a deck, it's really great. So, there's just some really crazy things you can do with it. But start with being more specific and dial it back, rather than starting with broad requests and commands, because then you're going to get frustrated. Books that Have Had the Biggest Impact on Joel When asked about books that have had a great impact, Joel stated that he's going to reveal that his dad is an Industrial Psychologist, PhD in Industrial Psychology. And he's written a bunch of papers on emotional intelligence, EQ and EI. And so, he's kind of a big fan of Dan Pink, or Daniel Pink. They are business books, so they might be a little cliche for some people. But in 2005, he wrote a book called A Whole New Mind: Why Right-Brainers Will Rule the Future, Right Brain. It's kind of like the why right brain thinkers are the future. And he thinks there's a lot of interesting things in there that are pretty applicable today. Despite his little claim of using GPT, which might be more of a left brained example, he's probably a stronger right brained person with communication skills, specifically, rather than somebody that's going to put their head in a spreadsheet all day. And he thinks there's some really telling things and some really interesting things that people could use, both earlier in their career and even later in their career with the Daniel Pink book. And then he thought one of the other books that he read recently, when he thought about this was “The Billion Dollar Loser : The Epic Rise and Spectacular Fall of Adam Neumann and WeWork”, written by Reeves Wiedeman, it's the Adam Neumann story about work, he doesn't know, if Yanique have read that. It's actually kind of a fiery read, like, it's a cool book. But he thinks for him, the story was really interesting, if you're interested in business, but it also is a really stark reminder that humility is really important in business, being honest, and being humble is a marathon play, but it's also the right play, it'll get you to the finish line. So, he thought that was a good reminder for him and anyone else that is in business and thinking about their own sort of virtue. What Joel is Really Excited About Now! When asked about something that he's really excited about, Joel shared that he's really excited about for me, he works at a company that builds applied AI products and essentially helping businesses listen to their customers more carefully, and actively for that matter. And he thinks what he's most excited about is sort of the evolution of AI in an ethical way. So, one of the things if you read any of the business reports from the industry analysts and in the industry consulting firms, the Beans, you read any of the stuff from the Harvard Business Review, fairly objective sources, people are really scared about using AI in their businesses specifically, let alone personally, but he's thinking about it in a business light. And he thinks what's starting to happen is that the hype is dying down a little bit and we're starting to see a more practical light in the application of AI where it's not so risky, and that it is truly not going to replace everybody's jobs, it's going to help us sift through larger and larger datasets together, so we can get to the root of very specific problems and solve for the root, going back to him at the top of the show when he talked about abstraction layer. So, for him, he's really excited about that, more and more companies are adopting AI and doing so in an ethical, responsible, privacy conscious way. And the wild, wild west is starting to fade into the background as quickly as it grew, and he thinks that's exciting to him, and he knows that sounds kind of nerdy, but that for him is progress. About Joel's Organization Sturdy and How Can Listeners Find Joel Online Joel shared that Sturdy is very easy to find, he'll start there, but it's sturdy.ai. And he thinks for the relevancy of your listeners and our listeners today is, their our thesis was that ultimately, the customer experiences is really the responsibility of every team. Again, he mentioned operations services, product sales, marketing, leadership, everybody's responsible for customer satisfaction and customer experience. And ultimately, that leads to everybody being in charge of revenue and retention. And what they've realized over the years as being operators of businesses is that 75% of customers expect businesses to use some sort of technology to better their experiences, like the time is now yet we have all these silos in our business. So, what their business does, what Sturdy does is plugs into all of your data hubs where you're collecting communications from your customers, those day-to-day interactions, those really rich meaningful, those emails, the tickets, the calls transcripts, even unstructured tests like text like surveys, they take all of that information in, privatize it. And they run language models on it to help find topics and trends to help improve the customer experience. And then make agents to deliver this data to the teams and the people and the systems that need it the most. So, that's basically what they do. And they find that the outcomes are their customers are improving their NPS and CSAT scores almost immediately, because they're more actively listening to their customers. But they're also seeing pretty strong lifts in customer retention and revenue as well. So, both expansion and retention revenue. And he's easy to find, personally, Joel Passen as mentioned, he talks a lot about customer experience and satisfaction on LinkedIn. And you can find him on LinkedIn, he's pretty active there. And otherwise, he just joel@sturdy.ai. Quote or Saying that During Times of Adversity Joel Uses When asked about a quote that he tends to revert to, Joel shared that he's going to disappoint people, because this isn't like super profound. But he tells his kids this too and his dad used to tell him this like, “Every day is like the first day of school, you can reinvent yourself.” The ability for humans to reinvent themselves is surreal, it's crazy. And if he's having a bad day, or he's down or he's stuck, he literally thinks about the next day and say, tomorrow's my day, I can be whoever I want, I can solve whatever I want. He shared that he sounds like that guy on Saturday Night Live, Stuart Smalley. But reinventing, every day is an opportunity to reinvent yourself. And he thinks that's what keeps him going and he truly believes that even if you had a bad day or a bad interaction with your family or your team or what have you, tomorrow's a new day. Me: Great. Thank you so much for sharing, Joel. Thank you so much for hopping on our podcast and sharing all of these great insights as it relates to customer experience and debunking the myths in customer experience that a lot of organizations are still driven by. Also talking about your organization Sturdy and just where you see artificial intelligence going and how the adaptation is being taken more in a practical role now as all the fanfare and excitement is dying down and people are really seeing how they can integrate it in a very practical and useful way not just to eliminate human interaction but to add to the value that they are using the technology to enhance the quality of the experience that the customer is having. So, thank you so much. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links • A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel Pink The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
2024 was a year of uncertainty for FedEx and the business of getting goods from A to B. Looking out to 2025, they expect shipping to pick up again. (00:21) Asit Sharma and Dylan Lewis discuss: - Rivian and Volkswagen's partnership and why capital and scale are the name of the game in electric vehicles. - FedEx's year focusing on costs paying off, and what their outlook says about the general macro picture. (15:24) Adam Ante, CFO of Paycor, walks Ricky Mulvey through how the company fits into the landscape of payroll and HR software and the investment thesis behind naming an NFL Stadium. Companies discussed: RIVN, VWAPY, FDX, PYCR, PAYC Host: Dylan Lewis Guests: Asit Sharma, Adam Ante, Ricky Mulvey Producer: Ricky Mulvey Engineers: Tim Sparks, Dan Boyd Learn more about your ad choices. Visit megaphone.fm/adchoices
Adam Ante is the CFO of Paycor, a publicly traded payroll provider. Not only did he scale the ranks of leadership quickly, but he took Paycor public in the first two years of his first role as a CFO. Today he joins CJ to discuss his career journey and share the wisdom he's gained along the way. Inspired by the book Extreme Ownership by Jocko Willink and Leif Babin, Adam explains how aggressively stepping into your fear can help you succeed in the world of finance. He talks about overcoming imposter syndrome, training your capacity for stress, and why the small things are really the big things. He gives advice on not pigeonholing oneself but pressing into other parts of the company and earning your seat at the table. He also sheds light on how Paycor makes money, its North Star metric, its competitive moat, how its IPO share price was determined, the evolution of the Human Capital Management (HCM) market, and how payroll companies have unique insights into the economy's health. —SPONSORS:Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
On Cincinnati Edition's weekly news review, local journalists join us to talk about the big stories from recent days.
Willie breaks down the pro-Palestine protests with Leland Vittert, discusses the media bias discourse with Dan Schneider, and the latest on the Paycor stadium deal and Pete Rose to the Hall of Fame with Assemblyman Bill Seitz.
Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. ================ All Episodes can be found at www.thecryptopodcast.org Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast ======= Thanks to my Sponsors : If you or know some body you know is struggling with anxiety and want to know how to be 100% anxiety free, in 6 weeks, without therapy or drugs, fully guaranteed https://www.danielpackard.com/ -------------------------- Speaking Podcast Social Media / Coaching My Other Podcasts https://bio.link/podcaster ======================== Bio of Pratik Thantharate : Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. With dual M.S. degrees in Computer Science and Management Information Systems from US universities, he currently works at Paycor. His focus areas include Agile development, DevOps, security from code to cloud, monitoring, observability, and data privacy. Pratik applies his knowledge in CI/CD pipelines, infrastructure as code, containerization, and microservices to innovate in DevOps platforms and security frameworks. He has authored 6 research papers, peer-reviewed over 100, and served on the Technical Program Committee for over 30 international conferences, aiming to advance software delivery through his research. What we Discussed: - How he got involved in Blockchain Technology (2:30 mins) - What is Agile Development & Dev Ops (3:30 mins) - Ai & Machine Learning (6 mins) - ZeroTrustBlock ( 7 mins) - How to stop errors in Hospitals ( 10 mins) - How do we ensure that the Ai gives proper date (14 mins) - A better Healthcare using Ai (16 mins) - Cyber Security and how to protect yourself (20 mins) - Ensure side effects are reported (22 mins) - Transparency with Employees (26 mins) - Protecting your Personal Data in Healthcare (28 mins) - How to ensure that people can use this technology (30 mins) - What Paycor does ( 31 mins) - Why he is Positive for the Future of Ai (35 min) and more How to Contact Pratik Thantharate : https://scholar.google.com/citations?hl=en&user=VEjDpX8AAAAJ https://www.linkedin.com/in/pratikt1988/
Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. ================ All Episodes can be found at www.thecryptopodcast.org Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast ======= Thanks to my Sponsors : If you or know some body you know is struggling with anxiety and want to know how to be 100% anxiety free, in 6 weeks, without therapy or drugs, fully guaranteed https://www.danielpackard.com/ -------------------------- Speaking Podcast Social Media / Coaching My Other Podcasts https://bio.link/podcaster ======================== Bio of Pratik Thantharate : Pratik Thantharate is a Principal Software Engineer with over ten years of experience in Agile Software Development, Cybersecurity, and DevOps. With dual M.S. degrees in Computer Science and Management Information Systems from US universities, he currently works at Paycor. His focus areas include Agile development, DevOps, security from code to cloud, monitoring, observability, and data privacy. Pratik applies his knowledge in CI/CD pipelines, infrastructure as code, containerization, and microservices to innovate in DevOps platforms and security frameworks. He has authored 6 research papers, peer-reviewed over 100, and served on the Technical Program Committee for over 30 international conferences, aiming to advance software delivery through his research. What we Discussed: - How he got involved in Blockchain Technology (2:30 mins) - What is Agile Development & Dev Ops (3:30 mins) - Ai & Machine Learning (6 mins) - ZeroTrustBlock ( 7 mins) - How to stop errors in Hospitals ( 10 mins) - How do we ensure that the Ai gives proper date (14 mins) - A better Healthcare using Ai (16 mins) - Cyber Security and how to protect yourself (20 mins) - Ensure side effects are reported (22 mins) - Transparency with Employees (26 mins) - Protecting your Personal Data in Healthcare (28 mins) - How to ensure that people can use this technology (30 mins) - What Paycor does ( 31 mins) - Why he is Positive for the Future of Ai (35 min) and more How to Contact Pratik Thantharate : https://scholar.google.com/citations?hl=en&user=VEjDpX8AAAAJ https://www.linkedin.com/in/pratikt1988/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/roy-coughlan8/message
Jake and James react to a wild Saturday at Paycor that saw Jake Browning bounce back from a brutal interception to lead the Bengals to 21 4th quarter points and overcome injuries, a bad game script, and tough calls and win in overtime. Starting with Jake Browning, to efforts from BJ Hill and Mike Hilton to Tee Higgins and Joe Mixon, the Bengals got the big plays they needed down the stretch to get the W.Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengalsFind and follow Locked On Bengals on your favorite podcast platforms:Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajsGoogle Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAgStitcher: https://www.stitcher.com/show/locked-on-bengalsSupport Us By Supporting Our Sponsors!DoorDashGet 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply.PrizePicksGo to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100!GametimeDownload the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed.LinkedInLinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply.FanDuelScore early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started.FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Jake and James react to a wild Saturday at Paycor that saw Jake Browning bounce back from a brutal interception to lead the Bengals to 21 4th quarter points and overcome injuries, a bad game script, and tough calls and win in overtime. Starting with Jake Browning, to efforts from BJ Hill and Mike Hilton to Tee Higgins and Joe Mixon, the Bengals got the big plays they needed down the stretch to get the W. Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengals Find and follow Locked On Bengals on your favorite podcast platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162 Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajs Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAg Stitcher: https://www.stitcher.com/show/locked-on-bengals Support Us By Supporting Our Sponsors! DoorDash Get 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply. PrizePicks Go to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100! Gametime Download the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed. LinkedIn LinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply. FanDuel Score early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started. FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices
Jake Liscow and Luke Braun break down the fascinating Brian Flores defense the Minnesota Vikings will bring to town to challenge Zac Taylor's Cincinnati Bengals offense for Week 15's Saturday afternoon matchup, the keys to victory, Justin Jefferson's return to action, and all of the interesting things to watch for this weekend at Paycor.Join the Locked On Bengals Subtext Community! https://joinsubtext.com/lockedonbengalsFind and follow Locked On Bengals on your favorite podcast platforms:Apple Podcasts: https://podcasts.apple.com/us/podcast/locked-on-bengals-daily-podcast-on-the-cincinnati-bengals/id1159723162Spotify: https://open.spotify.com/show/7AObc0lh0WmQl5fJVgtajsGoogle Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5tZWdhcGhvbmUuZm0vbG9ja2Vkb25iZW5nYWxz?sa=X&ved=0CAYQrrcFahcKEwio_sXtj8nuAhUAAAAAHQAAAAAQAgStitcher: https://www.stitcher.com/show/locked-on-bengalsSupport Us By Supporting Our Sponsors!DoorDashGet 50% off up to $10 value when you spend $15 or more on your FIRST order, when you download the DoorDash app and enter code LOCKED23. Subject to change. Terms apply.BetterHelpThis episode is sponsored by BetterHelp. Make your brain your friend, with BetterHelp. Visit BetterHelp.com/LOCKEDON today to get 10% off your first month.PrizePicksGo to PrizePicks.com/lockedonnfl and use code lockedonnfl for a first deposit match up to $100!GametimeDownload the Gametime app, create an account, and use code LOCKEDONNFL for $20 off your first purchase. Last minute tickets. Lowest Price. Guaranteed.LinkedInLinkedIn Jobs helps you find the qualified candidates you want to talk to, faster. Post your job for free at LinkedIn.com/LOCKEDONNFL. Terms and conditions apply.FanDuelScore early this NFL season with FanDuel, America's Number One Sportsbook! Right now, NEW customers get ONE HUNDRED AND FIFTY DOLLARS in BONUS BETS with any winning FIVE DOLLAR MONEYLINE BET! That's A HUNDRED AND FIFTY BUCKS – if your team wins! Visit FanDuel.com/LOCKEDON to get started.FANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expires in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Learn more about your ad choices. Visit podcastchoices.com/adchoices