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Part 2 of 2. In Part 1 we walked the road from 2011 — three companies, an investor ultimatum, and the capital it took to build. Part 2 is the mind. Saahil Goel starts with what, given hindsight, he'd do differently, then the first principles he runs Shiprocket on (distribution beats product), the two or three metrics he genuinely obsesses over, his bet on applied AI, why he believes you can't actually manage people, who does and doesn't survive at the company, the guitar he still plays, his dog, and the question Rohin closes every episode with, which Saahil answers with a single number.Chapters1:02 With hindsight, what he'd do differently2:10 “A paisa of every transaction in India”5:23 First principles: distribution beats product11:32 The metrics he obsesses over17:22 Betting on applied AI29:33 “You can't manage people”31:45 Who doesn't survive at Shiprocket42:05 The guitar, Pink Floyd, and Bruno the CHO58:28 The book he forgets — and how he reflects1:00:50 Rating his life an 8This episode was produced by Rohin Dharmakumar and mixed and mastered by Rajiv CN.Write to us at fp@the-ken.com with your feedback, suggestions, and guests you would want to see on First Principles.If you enjoyed this episode, please help us spread the word by sharing and gifting it to your friends and family.
Most founders treat product-market fit like a feeling. Mark Roberge thinks that's as absurd as calling profit a feeling.The founding CRO of HubSpot, Harvard Business School lecturer, and Stage 2 Capital co-founder joins Josh to break down his new book, The Science of Scaling. The argument at the center of it - the decision of when and how fast to scale shouldn't be a gut call. It should be gated on retention.Mark shares the leading indicator of retention (the one metric that predicts churn in a customer's first month), the 5-50-500 playbook a Microsoft leader used to launch new products, why Drift's founder flew across the country to onboard $50/month customers, and what "AI-native sales team" should actually mean in 2026 (with numbers attached).If you work in Customer Success, this episode makes the case that you own the most strategic metric in the company. All proceeds from Mark's book go to McLean Hospital for mental health care.---Want the playbook, not just the conversation? Subscribe for deep-dive, actionable breakdowns from every episode at unchurned.substack.com.---What You'll Learn- Why we scale haphazardly, not scientifically- A quantitative definition of product-market fit - How to design a leading indicator of retention- Real LIR examples from Slack, Harvey, Facebook, and Gainsight - The three maturity levels of an LIR- How a Microsoft leader used the 5-50-500 rep model to de-risk new product launches- How to pick your threshold based on the blitzscale risk in your category- Why product-market fit and go-to-market fit must be sequenced, not pursued at once- How to know when to move past founder-led sales - How to bring unit economics into board meetings - Why blitzscaling fails more companies than it saves (and why VCs push it anyway)- The two metrics that define an AI-native sales team in 2026- Mark's four phases of the AI revolution in go-to-market ---Timestamps0:00 - Preview & Intro1:30 - Meet Mark Roberge3:07 - The Science of Scaling (All book proceeds go to McLean Hospital)7:30 - We scale haphazardly, not scientifically9:06 - Microsoft's 5-50-500 playbook13:19 - Is product-market fit a feeling?15:48 - The leading indicator of retention, explained17:30 - Time to value vs. recurring value19:42 - Designing your own LIR24:04 - Why go-to-market fit comes after PMF26:06 - Pitching this framework to VCs28:15 - How to know when you have go-to-market fit31:15 - Bringing the science to larger companies33:00 - When to move beyond founder-led sales35:51 - AI and the four phases of the GTM revolution37:20 - What "AI-native sales team" means in 2026---Josh is writing a book on building customer relationships. Follow his journey and insights at www.joshschachter.com---Where to Find the GuestMark Roberge: https://www.linkedin.com/in/markroberge/The Science of Scaling: https://a.co/d/0boDpDUcStage 2 Capital: https://www.stage2.capital/---Where to Find the Host: Josh's LinkedIn: https://www.linkedin.com/in/jschachter/Unchurned Substack: https://unchurned.substack.com/
Nobody would give Hannah a room. So Hannah decided to control who gets one.Protect your family with life insurance from Ethos. Get up to $3 million in coverage in as little as 10 minutes at https://ethos.com/founded. Application times may vary. Rates may vary. "I cold called all of the landlords I'd ever met at Bristol and got horribly rejected by most. Definitely cried a lot in the first few weeks." That's how Hannah Chappatte started hybr and this episode opens with it. Rejected by the University of Bristol on her predicted grades, she proved them wrong, got in, got a first, then skipped the consulting grad schemes to fix the thing every student complains about: finding a house. Fast forward, hybr has raised a £3.24M seed round and is building the one-stop rental platform for the UK's 3 million students, first-time renters drowning in jargon, deprioritised by agents, and at risk of exploitation. This is a masterclass in validation, resilience and focus from a founder who did it with no network, no funding and no playbook, and who'll tell you straight: if you can avoid raising money, avoid it. 3 KEY TAKEAWAYS 1. Rejection is the R&D. Every landlord "no" became a rewritten pitch and a rebuttal, until the yeses came. Persistence isn't gritting your teeth; it's a feedback loop. Validate by selling, not by building in silence. 2. Focus is a system, not a feeling. Two company objectives per quarter, one North Star metric. If a project doesn't ladder into them, it doesn't get worked on, however shiny. 3. Build sustainably from day one. Validate on the smallest possible scale with minimal tech investment, prove the problem and market are big enough, and design for profitability early; it de-risks everything that comes after. And it applies to you too: Hannah calls out the sleep-under-the-desk myth. Sprints are real; burnout kills businesses. WHAT WE COVER - Cold-calling landlords, crying through rejections, and rewriting the pitch every time - The consulting grad-scheme escape and throwing herself in 100% after graduation - Going from co-founder to sole founder after three months , and why her next business will have one - Both sides of the marketplace: what students and landlords actually need - Raising a £3.24M seed in a market where 2% of funding goes to women - The worst advice ever: the VC who'd only invest if she pivoted to food - The power of being underestimated - The event where 100 people RSVP'd and one turned up - Radical Candor, building a team of 15, and rejecting hustle culture - Gen Z, mental hygiene, remote-vs-office, and her vision: no empty rooms in the UK
O Instagram pode acabar? A resposta honesta é: ainda não! Mas pode ser o fim do seu negócio se você depender só dele. Neste episódio do Papo Social Media, Rafael Kiso e Marcio Silva analisam o ciclo de vida do Instagram, a ascensão do TikTok, a matriz BCG aplicada a redes sociais e o que as marcas e criadores de conteúdo precisam fazer agora para não ficarem para trás. A conversa detalha como o Instagram evoluiu de plataforma disruptiva a líder consolidado e os riscos que isso traz, por que o TikTok já tem mais de 134 milhões de usuários brasileiros, como o conceito de North Star Metric explica cada decisão da Meta, e quais movimentos — do Reels ao Instantes, do TikTok Shop aos óculos Ray-Ban — revelam que o jogo das mídias sociais mudou de vez. Um episódio essencial para profissionais de marketing, agências, criadores de conteúdo e qualquer negócio que usa redes sociais como canal de crescimento. 00:00:09 O Instagram vai morrer? A pergunta que divide opiniões 00:00:57 TikTok vs Instagram: a disputa por usuários e atenção no Brasil 00:02:50 Ciclo de vida de empresas e produtos: como negócios nascem, crescem e morrem 00:04:51 Inovação como sobrevivência: por que empresas de produto único estão fadadas ao declínio 00:06:29 O Instagram como resposta ao declínio do Facebook 00:08:17 Facebook, Instagram e WhatsApp: a estratégia de portfólio da Meta 00:10:00 Matriz BCG aplicada a redes sociais: interrogação, estrela, vaca leiteira e abacaxi 00:14:30 A curva de valor do Instagram: de plataforma de fotos a hub de negócios 00:15:16 Sinais de declínio: alcance orgânico, engajamento e saturação de anunciantes 00:16:06 North Star Metric: por que retenção é o indicador que mais importa 00:17:18 Tempo médio no TikTok vs Instagram: quase o dobro por sessão 00:17:49 Stories, Reels e Instantes: cada feature como nova curva de valor 00:18:54 Threads e Instants: o Instagram criando produtos fora do produto 00:21:28 TikTok Shop e monetização: por que criadores estão migrando de plataforma 00:21:43 Pequenos criadores e reequilíbrio de alcance: a estratégia da Meta para reter conteúdo 00:22:38 Instagram x TikTok: análise de dados relevantes 00:25:46 Meta AI, óculos Ray-Ban e a nova fronteira de criação de conteúdo 00:30:26 Facebook perdendo para o LinkedIn em usuários ativos no Brasil 00:31:25 Instagram como hub: DM, automação, CRM e o futuro das mensagens 00:35:19 Feed por interesse vs grafo social: a mudança que explica tudo 00:39:22 YouTube como concorrente: comportamento de consumo e disputa pela TV 00:41:24 O brasileiro trafega em 8 canais diferentes: por que presença multicanal é urgente 00:43:22 Não é o fim do Instagram — mas pode ser o fim do seu negócio se você só estiver lá 00:44:45 Encerramento Potencialize sua gestão de mídias sociais com a plataforma mais usada por agências e profissionais no Brasil! Teste grátis a mLabs agora mesmo: https://mla.bs/8f82d839
Wracamy do tematu GTM (go-to-market) i tym razem schodzimy głębiej. Jeśli wprowadzasz nowy produkt, nową wersję albo wchodzisz na nowy rynek, ten odcinek pokaże Ci, jak przejść od „mam wizję" do realnego, kontrolowanego planu.Czego dowiesz się z tego odcinka:Dlaczego go-to-market to nie tylko zabawa dla startupów i jak wykorzystywałem to podejście jeszcze w Microsofcie przy kolejnych wersjach produktów.Czym jest strategia przyczółka i jak wybrać minimalny segment (minimal viable segment), od którego warto zacząć — z trzema kryteriami: palący problem, łatwość sprzedaży i krótki czas wdrożenia.Jak zbudować early customer profile i przeprowadzić walidację swoich założeń przez pięć poziomów potwierdzenia: od rozmów jakościowych, przez ankiety i obserwowane działania, aż po realne płatności founding customers.Dlaczego warto patrzeć na konkurencję szerzej niż tylko na bezpośrednich rywali — i jak rozpoznać konkurentów pośrednich (substytuty) oraz „wymiataczy", którzy mogą zmieść całą Twoją kategorię Konkretne narzędzia do analizy konkurencji: BuiltWith, SimilarWeb, Ahrefs, Senuto, SpyFu, Brand24 oraz mystery shopping.Czym jest North Star Metric (metryka wyprzedzająca) i dlaczego patrzenie tylko na sprzedaż to jak jazda z okiem w lusterku wstecznym.Jak połączyć tę metrykę z OKR-ami, by Twój system oceny mówił nie tylko „udało się / nie udało", ale też dlaczego.To pierwszy zestaw decyzji, od których warto zacząć — bo im bardziej jesteś przywiązany do swojego pomysłu, tym bardziej potrzebujesz dyscypliny, która ochroni Cię przed dryfowaniem w złą stronę.Jeśli słuchasz w czerwcu lub lipcu 2026 polecam Ci moje szkolenia online: social selling, Copilot w marketingu, B2B Marketing Manager, B2B Content Manager z AI https://businessmarketer.clickmeeting.com/ - tu znajdziesz pełne opisy tych szkoleń. Skorzystaj z rabatu 20% podając w rejestracji kod "Biuletyn"Link do ksiażki Maji Woje - Go-To-Market StrategistChcesz wiedzieć więcej o nowoczesnym marketingu B2B? Odwiedź naszą stronę: https://businessmarketer.plZobacz nadchodzące szkolenia i webinaryMasz pomysł na odcinek podcastu? Chcesz zostać partnerem podcastu? Napisz do mnie: lukasz.kosuniak@businessmarketer.pl
Why DAU Is the Ultimate Partnership MetricIn this clip, Harish Sarma, VP, Business Development & Partnerships at Yahoo, explains why Daily Active Users (DAU) is his North Star metric
268 | SpaceX will an die Börse und hat große Visionen - aber würden wir die Aktie kaufen? Samuel und Alex sind geteilter Meinung, und sprechen lieber darüber, dass Tech-Firmen wieder Junior-Entwickler einstellen, um AI-Kosten zu sparen, war das nicht mal andersherum gedacht? Und natürlich pitchen sich beide 2 Geschäftsideen.Partner dieser Folge:ClockodoDas Time-Tracking-Tool unserer Wahl. https://www.clockodo.com/optimisten Gutschein-Code: optimisten25 für 25% Rabatt.Mach das 1-minütige Quiz und finde eine Geschäftsidee, die zu dir passt: digitaleoptimisten.de/quiz.Kapitel(00:00) Intro(01:20) SpaceX geht an die Börse - würden wir Aktien kaufen?(25:20) Firmen stellen wieder Junior Engineers ein, um AI-Kosten zu sparen(37:13) Find of the week: US-Startup klaut unsere Idee und sammelt Millionen ein(44:15) Die blaue Pille: Wird das Web jetzt zur Matrix?(53:30) Geschäftsidee von Samuel: TokOpti(58:01) Geschäftsidee von Alex: SchnipselSo erreichst du uns:Sprachnachricht senden: https://www.speakpipe.com/digitaleoptimistenEmail schreiben: alexander@digitaleoptimisten.deLearningsKosten pro Tonne als North-StarSpaceX verfolgt die Kosten pro Tonne ins Weltall als North Star Metric; 80% der ins Orbit gebrachten Masse stammen laut Transkript von SpaceX und Starship ist 99% günstiger pro Tonne als frühere Ansätze der NASA. Diese Kennzahl lenkt Design, Effizienz und Wiederverwendung, weil sie konkrete Kostenziele setzt. Relevanz: Für Gründer bedeutet das, eine messbare, arbeitsverhaltenssteuernde KPI zu wählen, die tatsächliche Wertschöpfung antreibt.Private Space-Akteure verändern das SpielDie Diskussion hebt hervor, dass SpaceX aktuell einen Großteil derOrbital-Müllung liefert; Falcon 9 senkte die Kosten pro Tonne um 85% gegenüber NASA, Starship um 99%. Das zeigt, wie private Akteure Kostenstrukturen schneller verschieben können als staatliche Programme. Implikation: Unternehmen und Investoren sollten Wettbewerbsvorteile jenseits öffentlicher Zuschüsse suchen und Privatisierungseffekte beachten.Hypothese: AI-Token-Hype mittelfristig drückt PreiseEs wird von einer Honeymoon-Phase bei Token-Preisen und -Volumen gesprochen; in den nächsten drei bis fünf Jahren könnten sich Kostenstrukturen konsolidieren, danach könnten Token-Preise wieder sinken, wenn Chips, Server-Hardware und Architekturen effizienter werden. Hypothese: Die Zahlungsbereitschaft der Nutzer steigt mit Prozess- und Output-Mehrwert, während Anbietermilieus Kosten fallen lassen. Unternehmen sollten Token-Verbrauch disziplinieren und Langzeit-Kostenstrukturen früh modellieren.Token Optimizer als DienstleistungDie Folge zeigt eine konkrete Idee: Token Optimizer als Dienstleistung, die bei Startups Token-Nutzung analysiert, Prompts optimiert und unnötige Token-Anfragen vermeidet; dazu gehört Lead-Gen über Analyse der Token-Nutzung und potenziell ein Tool, plus ein Dienstleister-Modell wie TalkOpti/Tokin Opti. Relevanz: Dieses Dienstleistungsmodell schafft neue Job-Profile und setzt frühzeitig auf Effizienz, bevor teure Plattform-Lizenzen voll greifen.KeywordsSpaceX IPO BewertungKosten pro Tonne ins Weltall SpaceXNorth Star Metric SpaceXAI Token Kosten EntwicklungStarlink GeschäftsmodellSpaceX Datenzentren im WeltraumDatenzentrum im All KonzeptToken Optimizer GeschäftsideeAI Token Kosten ZukunftStarshipFalcon 9xAI
Med över 15 års erfarenhet av digital handel har Fedja Porobic byggt flera av Sveriges snabbast växande D2C-varumärken (Under Your Skin, Mockberg, Zoo.se och Västerbottensåpa) – från några miljoner till över 100 miljoner i omsättning. I det här avsnittet går han igenom sina viktigaste growth-principer och hur han arbetar med tillväxt på riktigt. Fedja delar bland annat: – Hur growth hacking fungerar i praktiken – och varför det handlar om process, inte tricks – Hur man hittar sin North Star Metric och undviker att jaga fel siffror – Hur man bygger upp ett D2C-brand med noll budget – med ett konkret exempel – Vilka growth-aktiviteter som ger störst effekt men som nästan ingen e-handlare gör – Hans bästa tips kring betald marknadsföring och hur han jobbar med Meta och influencers – Vad som krävs för att skala svenska varumärken internationellt – Hur han skulle bygga en ny “growth-maskin” från dag ett – Och vad han tror blir nästa stora skifte inom e-handel och brand building För alla som vill skapa tillväxt på riktigt – det här är ett praktiskt och extremt konkret avsnitt. Info: Avsnittet har sänts tidigare i podden Ordinary People who do Badass Things, där hittar du ytterligare avsnitt med Mikael. I Business Hacks får du verktygen och strategierna som tar dig och ditt företag till nästa nivå, levererade av Sveriges absolut främsta experter. Programledare är entreprenören och författaren Gustaf Oscarson. Alla avsnitt och intervjuer på www.driva-eget.se. Business Hacks ges ut av We are Business Nordic AB. Vi samlar och skapar världens bästa kunskap, verktyg, inspiration och nätverk inom företagande. Häng med!
Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Helio Azevedo, especialista em vendas B2B, ex-executivo de IBM, Microsoft e SAP, para uma conversa sobre como simplificar processos comerciais e aplicar as melhores práticas de multinacionais em empresas brasileiras.Ao longo do episódio, Helio mostra que grandes empresas não crescem por serem mais complexas, mas justamente por conseguirem simplificar processos, cultura e gestão. Ele explica como padronização, clareza de métricas e foco no essencial aceleram a escala de operações comerciais, desde onboarding e CRM até remuneração variável e gestão de performance.A conversa também explora os principais erros de empresas em crescimento, como automatizar processos desnecessários, criar excesso de burocracia no CRM e copiar práticas de multinacionais sem ter a base estruturada. Helio compartilha exemplos práticos de transformação em empresas de tecnologia, fala sobre cultura organizacional, liderança e mostra como inteligência artificial pode acelerar produtividade, enablement e desenvolvimento comercial.
Scott Nolan spent 12 years at Founders Fund looking for the most important problems that no one else was funding. Then he found a problem so critical, and so ignored, that he couldn't find a company to back. So he started one. General Matter is rebuilding US uranium enrichment. The United States was the world leader in enrichment through the 1980s and then stopped entirely. Today roughly a quarter of US enriched uranium comes from Russia, a ban on those imports takes full effect in 2028, and the advanced reactors everyone is counting on to power the next wave of data centers have no reliable domestic fuel source. Scott believes enrichment is the single bottleneck to a nuclear future, and that the window to solve it is narrow. The conversation covers how Peter Thiel influenced him, why being in love with an idea is dangerous for investors but required for founders, and what it actually takes to rebuild an industrial capability the country let atrophy for 40 years. Please enjoy my conversation with Scott Nolan. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- Become a Colossus member to get our quarterly print magazine and private audio experience, including exclusive profiles and early access to select episodes. Subscribe at colossus.com/subscribe. ----- Ramp's mission is to help companies manage their spend in a way that reduces expenses and frees up time for teams to work on more valuable projects. Go to ramp.com/invest to sign up for free and get a $250 welcome bonus. ----- Trusted by thousands of businesses, Vanta continuously monitors your security posture and streamlines audits so you can win enterprise deals and build customer trust without the traditional overhead. Visit vanta.com/invest. ----- WorkOS is a developer platform that enables SaaS companies to quickly add enterprise features to their applications. Visit WorkOS.com to transform your application into an enterprise-ready solution in minutes, not months. ----- Rogo is the AI platform for finance. They're building agents for Wall Street that are trained to understand how bankers and investors actually do work: from diligence and modeling, to turning analysis into deliverables. To learn more, visit rogo.ai/invest. ----- Ridgeline has built a complete, real-time, modern operating system for investment managers. It handles trading, portfolio management, compliance, customer reporting, and much more through an all-in-one real-time cloud platform. Visit ridgelineapps.com. ----- Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Timestamps: (00:00:00) Welcome to Invest Like The Best (00:02:45) Guest Intro: Scott Nolan (00:03:36) SpaceX, Founders Fund & General Matter (00:08:04) What Scott learned from Peter Thiel (00:10:05) The "Avoid Trends" Concept (00:10:55) Finding Important Problems No One Is Working On (00:17:32) Gut v. Intuition (00:18:49) Valuation, Competition & Capital Intensity (00:20:20) Founders Fund Strategy (00:21:06) The Steeper the Up Round, the Greater the Undervaluation (00:21:41) Being in Love with the Problem (00:26:07) Governments, Technology & History (00:28:54) Lessons from SpaceX and Elon (00:29:42) Vertical Integration (00:33:07) The Role of Energy in Civilization (00:37:36) State & Direction of US Energy (00:38:58) Why Nuclear? (00:42:20) Taxonomy of Advanced Reactors (00:45:33) The BYOE Concept (00:46:50) What Could Make Advanced Reactors Fail? (00:48:04) General Matter: Product, Business & Company (00:50:12) Enrichment & Weapons-Grade Uranium (00:56:45) North Star Metric (01:01:05) Building a Great Enduring Company (01:04:01) How Scott Runs the Company (01:06:11) Overcoming Irrational Fears About Nuclear (01:08:25) Why Aren't There More Founders Funds? (01:10:03) Operating vs. Investing (01:11:56) Kindest Thing
Neste episódio do VDCast, Thiago Ghirotti revela como funciona uma verdadeira máquina de vendas e por que empresas que dominam vendas consultivas, revenue operations e gestão de receita conseguem escalar faturamento com previsibilidade. Uma conversa profunda sobre vendas B2B, processos comerciais, alta performance em vendas e como estruturar times comerciais que realmente geram receita.
Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Diego Azevedo, fundador e CEO da CS Academy (com mais de 100 mil profissionais impactados), para uma conversa estratégica sobre como usar Inteligência Artificial para expandir receita na base de clientes — com foco em retenção, eficiência e crescimento previsível.Gravado durante o evento Suporte 360º by Zoho Desk, o episódio mergulha no uso prático da IA na gestão de carteira: desde a redução de custos no suporte até a identificação preditiva de churn e oportunidades de upsell. Diego compartilha cases reais, aprendizados da própria operação e provocações importantes sobre dados, CRM e capacitação dos times.
Med över 15 års erfarenhet av digital handel har Fedja Porobic byggt flera av Sveriges snabbast växande D2C-varumärken (Under Your Skin, Mockberg, Zoo.se och Västerbottensåpa) – från några miljoner till över 100 miljoner i omsättning. I det här avsnittet går han igenom sina viktigaste growth-principer och hur han arbetar med tillväxt på riktigt. Fedja delar bland annat: – Hur growth hacking fungerar i praktiken – och varför det handlar om process, inte tricks – Hur man hittar sin North Star Metric och undviker att jaga fel siffror – Hur man bygger upp ett D2C-brand med noll budget – med ett konkret exempel – Vilka growth-aktiviteter som ger störst effekt men som nästan ingen e-handlare gör – Hans bästa tips kring betald marknadsföring och hur han jobbar med Meta och influencers – Vad som krävs för att skala svenska varumärken internationellt – Hur han skulle bygga en ny “growth-maskin” från dag ett – Och vad han tror blir nästa stora skifte inom e-handel och brand building För alla som vill skapa tillväxt på riktigt – det här är ett praktiskt och extremt konkret avsnitt. Info: Avsnittet har sänts tidigare i podden Ordinary People who do Badass Things, där hittar du ytterligare avsnitt med Mikael. I Business Hacks får du verktygen och strategierna som tar dig och ditt företag till nästa nivå, levererade av Sveriges absolut främsta experter. Programledare är entreprenören och författaren Gustaf Oscarson. Alla avsnitt och intervjuer på www.driva-eget.se. Business Hacks ges ut av We are Business Nordic AB. Vi samlar och skapar världens bästa kunskap, verktyg, inspiration och nätverk inom företagande. Häng med!
Med över 15 års erfarenhet av digital handel har Fedja Porobic byggt flera av Sveriges snabbast växande D2C-varumärken (Under Your Skin, Mockberg, Zoo.se och Västerbottensåpa) – från några miljoner till över 100 miljoner i omsättning. I det här avsnittet går han igenom sina viktigaste growth-principer och hur han arbetar med tillväxt på riktigt. Fedja delar bland annat: – Hur growth hacking fungerar i praktiken – och varför det handlar om process, inte tricks – Hur man hittar sin North Star Metric och undviker att jaga fel siffror – Hur man bygger upp ett D2C-brand med noll budget – med ett konkret exempel – Vilka growth-aktiviteter som ger störst effekt men som nästan ingen e-handlare gör – Hans bästa tips kring betald marknadsföring och hur han jobbar med Meta och influencers – Vad som krävs för att skala svenska varumärken internationellt – Hur han skulle bygga en ny “growth-maskin” från dag ett – Och vad han tror blir nästa stora skifte inom e-handel och brand building För alla som vill skapa tillväxt på riktigt – det här är ett praktiskt och extremt konkret avsnitt. I Ordinary People who do Badass Things berättar Sveriges främsta entreprenörer hur de gått från vanliga liv till att skapa landets häftigaste företag och varumärken. Programledare är entreprenören och författaren Gustaf Oscarson. Alla avsnitt och intervjuer på www.driva-eget.se. Ordinary People who do Badass Things ges ut av We are Business Nordic AB. Vi samlar och skapar världens bästa kunskap, verktyg, inspiration och nätverk inom företagande. Häng med!
In this episode, we sit down with Bill and Josh from Baseball Lifestyle to unpack their incredible growth story, from a high school Instagram account to a projected $150 million business. They share the secrets behind their success, including the power of niching down in a passionate community and the relentless consistency of posting content for years to build an audience. We dive deep into their bootstrapped financing strategy, leveraging first-order profitability and revenue-based financing to scale inventory and marketing. Bill and Josh also discuss the critical operational challenges of hyper-growth, the importance of their unique founder partnership, and how their high-frequency product drop model fuels an impressive customer LTV. Discover how they successfully balanced their DTC roots with a massive wholesale expansion into retailers like Dick's Sporting Goods, turning their brand into a nine-figure behemoth.Chapters:00:03:50 - Introduction00:22:35 - Power of a Great Business Duo00:41:44 - North Star Metric for Your Business00:57:21 - Painful Reality of Hyper-Growth01:18:15 - How to Balance Wholesale and E-commercePowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_moreSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperatorsSubscribe to The Finance Operators here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/
Neste episódio do Vamos de Vendas, mergulhamos em dois dos pilares mais transformadores para equipes comerciais: inovação e growth. Recebemos Emília Chagas, fundadora da Contentools e uma das principais referências em crescimento orientado a dados no Brasil e no Vale do Silício.
Neste episódio do Vamos de Vendas, mergulhamos em um dos temas mais importantes da atualidade para áreas comerciais: como estruturar uma estratégia de conteúdo que realmente gera receita. Recebemos Emília Chagas, fundadora da Content Tools, uma das vozes mais influentes em marketing e tecnologia no Brasil.
How do usage-based SaaS companies convert transactional or variable revenue into Annual Recurring Revenue (ARR)? Episode #299 gives you a practical framework for presenting usage-based ARR to your Board, investors, and internal teams with clarity and confidence. After manually reviewing hundreds of public filings and investor materials, Ben Murray breaks down the real-world methods used by companies like Confluent and Datadog to turn usage into ARR. What You'll Learn The most common method for usage-based ARR The second most common method How these methods compare to traditional MRR x 12 for subscription models Why ARR is often used as a North Star Metric and how transparency is improving across SaaS companies. Resources Mentioned Webinar Replay & Slide Deck (~59 slides): Get definitions, examples, and real ARR formulas from leading SaaS companies: https://www.thesaasacademy.com/offers/zz3ZR2WL Ben's Research Process “Over 100 hours of manual research. I tried using AI—OpenAI couldn't handle it. I had to read the filings myself. These ARR methods are backed by real-world data from public SaaS companies.”
Jessica Zwaan joined us again to unpack the metrics that actually matter in HR today. We talked about the three buckets of metrics every People Leader should use, why the RANS test is a better way to measure engagement, and the one metric to rule them all (ELTV:CAC). ---- Sponsor Links:
The game development industry is in flux. From the intense pressure of the attention economy and global competition to the seismic shifts brought by Artificial Intelligence, how is the crucial role of the Product Manager evolving? Join us for an in-depth exploration of these critical questions, featuring a panel discussion, "The Evolution of the Product Manager," and an exclusive after-panel debrief. Hear directly from industry product leaders as they dissect the challenges and opportunities ahead. Speakers:* Oren Debi. Generative AI Lead & VP Product at SciPlay.* David Duong. Sr. Director of Product Management at Respawn Entertainment (Apex Legends).* Tim Hong. Head of Live Service Games at AWS for Games.* Lee Horn. Fmr. VP of Product & Game Director at Mountaintop Studios.* Joseph Kim. CEO at Lila Games.* Solomon Lichter. Sr. Director, Global Gaming at CleverTap.In this episode, you'll discover:The macro trends fundamentally altering game development. AI's current and future impact: from efficiency tool to "agentic AI" and the "PM+1" concept. The cultural divide between mobile and PC/console PM practices and why adaptability is key. Actionable strategies for PMs to thrive, including Gartner's "3 Returns" framework and the importance of "product velocity." Candid reflections on what it takes to succeed in this new era of game creation and management. Whether you're a studio executive, product manager, marketer, or passionate about the future of gaming, this discussion offers invaluable insights.EPISODE CHAPTERS:(Listen in order or jump to the sections most relevant to you)0:00:00 Introduction: Setting the Stage for the Evolving PMPart 1: Product x LiveOps Symposium Panel – The Product Manager in Flux0:04:24 Macro Trends Redefining Game Development (Attention Economy, Rise of China, LiveOps Resurgence) 0:11:19 AI in the Trenches: Separating Hype from Reality (Current Efficiency Gains in Art, Code, PM Tools) 0:14:31 The Evolving Product Manager: Mobile PM Agility vs. PC/Console Tradition (Solomon Lichter's initial thoughts) 0:16:59 The Evolving Product Manager: Resistance to PMs in PC/Console (Lee Horn's insights) 0:18:32 The Evolving Product Manager: Hiring for AAA – Fundamentals, Empathy, Communication (David Duong's insights) 0:21:01 The Evolving Product Manager: AI's Impact, Team Compression, and the "PM+1" Concept (Joseph Kim's insights) 0:26:36 Key Panelist Takeaways: Adapt or Die, AI Adoption, Design Thinking, the PM+1, and Live Ops Agents Part 2: The After-Panel Huddle – Deeper Reflections & Future-Proofing0:29:14 Industry's Hunger for Tactical AI Knowledge & Embracing Uncertainty 0:34:03 AI: From Feature to Foundational Orchestration (PM's Evolving Value, Gartner's "3 Returns" Framework begins around 0:42:41, "Product Velocity" as a North Star Metric specifically at 0:47:53) 0:55:46 Agentic AI: The Next Frontier in Live Ops (Understanding Agentic AI, Practical Applications, Data Strategy Prerequisite) 1:00:40 The Culture Clash Revisited: Adaptability as the Ultimate Competitive Edge (Mobile vs. HD, Failure to Adapt) Conclusion & Final Actionable Advice1:05:16 Your Roadmap for the Future of Game Product Management (Final Advice Introduction)1:05:47 Get Hands-On & Be Curious (Tim Hong's advice) 1:06:54 Build in Public & Learn Out Loud (Solomon Lichter's advice) 1:08:46 Embrace Continuous, Urgent Learning (Joseph Kim's advice) Follow us for more deep dives into game development, AI, and product management.
What if there was one metric, one KPI, one identifiable number that if you focused on only that, it would give you success in your business? There is actually! And this metric drives all decisions in your business based on it and can almost guarantee financial success if you achieve it!To grab one of the remaining spots for the 2025 Elite Business Retreat, visit www.elitebusinessadvisors.com/retreatNeed help determining and executing the game plan for your North Star Metric? Schedule a free business analysis meeting with us at www.elitebusinessadvisors.com!
Join me as I chat with Hunter Isaacson, a successful mobile app builder who has created apps with hundreds of millions of downloads. Hunter shares his playbook for building million-dollar mobile apps, emphasizing the importance of simple experiences, strong branding, and creating effective growth loops. He discusses how to identify opportunities by adapting existing ideas to new channels and technologies.Timestamps:00:00 - Intro01:56 - Examples of Viral Consumer Apps04:35 - Hallow Deep dive 10:14 - Locket Deep dive13:51 - NGL's Deep Dive15:08 - Don't reinvent the wheel17:27 - Hunter's $1M/Month App Playbook21:28 - Building a Brand People Love24:44 - Creating a simple experience25:26 - The importance of core action and North Star Metric26:33 - How to create growth loops31:28 - Additional Good Practices 33:13 - Opportunities in AI-enhanced app experiences36:38 - Future technology trends Hunter is excited aboutKey Points:• Hunter Isaacson shares his framework for building successful mobile apps, including NGL (250M downloads) and Bags• The importance of creating simple experiences with strong branding that people can understand and resonate with• How to identify core metrics and growth loops that drive user engagement and viral sharing• Leveraging new platform features (like widgets, live activities) to create innovative app experiences1) Hunter's framework for building viral, profitable apps is SURPRISINGLY simple:• Build a brand people love• Create a simple experience• Get users on quickly (even just 100)• Select ONE core action• Maximize % of users completing that actionLet's dive deeper...2) On building a BRAND PEOPLE LOVE:"Keep it short and find a slang term" - Hunter's secret sauce for naming apps.NGL = "not gonna lie" (obvious to Gen Z)BAGS = crypto slang for holdingsThe best names are OBVIOUS, resonate with your audience, and set the right vibe.3) Creating a SIMPLE EXPERIENCE is crucial!Hunter designs ALL his apps himself (started with PowerPoint, now Figma)His approach: "What's the bare bones MVP that solves the problem?"Don't overcomplicate. ONE user flow is better than branching journeys.4) The NORTH STAR METRIC changes everything.For each app, Hunter picks ONE metric that matters above all:• Wink: % of users getting a match on day 1• NGL: % sharing link + replies• BAGS: % funding account + making first tradeAim for 90%+ completion!5) GROWTH HACK: Build sharing into your core experience!"If you drop in 1000 people and 50% share, that's 500 people who've now shared your app"Hunter spent less than $10K marketing NGL to get 250M downloads! The key? Seed it just enough to activate the viral loop.6) You DON'T need to reinvent the wheel!Hunter on NGL: "Anonymous messaging apps have been around forever"The innovation? Using Instagram's new link feature as a growth channel.Look for EXISTING IDEAS that could work in NEW CHANNELS.7) On SEEDING your app:• Test content formats before launch• Work with creators in different niches• Pay small amounts ($50-100) to influencers• Look for that ONE viral video to ignite growth• Build an authentic voice on social8) TRENDS to watch according to Hunter:• Live Activities on iPhone (underutilized)• Lock screen widgets (not fully explored)• AI + consumer apps (CalAI's approach)• Crypto going mainstream• AR glasses (future)Massive opportunities in each!9) For YOUNG FOUNDERS, Hunter recommends:"Take a lot of swings. Have a lot of at-bats."Consumer mobile apps over B2B/SaaS when starting out:• More fun• Reach global audience• Better psychology understanding• Tools getting better every dayNotable Quotes:"I think that it's more about looking for frameworks than it is for looking for ideas. The framework, I feel like, is more important because now it's really easy to just framework X with audience Y." - Hunter Isaacson"You don't really need to reinvent the wheel... it's a new channel, right? If anonymous messaging has worked on the internet, it's worked on apps, it's worked on different platforms, why wouldn't it work with Instagram as the growth lever?" - Hunter IsaacsonLCA helps Fortune 500s and fast-growing startups build their future - from Warner Music to Fortnite to Dropbox. We turn 'what if' into reality with AI, apps, and next-gen products https://latecheckout.agency/BoringAds — ads agency that will build you profitable ad campaigns http://boringads.com/BoringMarketing — SEO agency and tools to get your organic customers http://boringmarketing.com/Startup Empire - a membership for builders who want to build cash-flowing businesses https://www.startupempire.coFIND ME ON SOCIALX/Twitter: https://twitter.com/gregisenbergInstagram: https://instagram.com/gregisenberg/LinkedIn: https://www.linkedin.com/in/gisenberg/FIND HUNTER ON SOCIALX/Twitter: https://x.com/hunterjisaacsonInstagram: https://www.instagram.com/hunterjisaacson/
This week on the Expert Voices podcast, Randy Wootton, CEO of Maxio, speaks with Tami Reiss, Founder and CEO of The Product Leader Coach. Tami shares how understanding customer needs and creating a compelling vision that aligns with the company's goals, leads to successful product management. Randy and Tami talk about the value of coaching for product leaders and the necessity of collaboration across departments to drive growth and innovation. Her upcoming children's book, 'What Do Product Managers Do?', showcases her passion for demystifying the role of product managers, particularly for aspiring young professionals. QuotesSo first of all, the promise of SaaS is that your product is always going to get better, right? Right. It's why someone's paying for a subscription. So you always have to keep that in mind. So there has to be something you're doing to enhance your product for your current market. Your current users are paying you on a monthly or annual basis, because theoretically you're going to serve them more, and solve more of their problems. -Tami Reiss [24:42]“The product leader has to coach their employees and say ‘You need to set up listening posts with the onboarding team. You need to set up listening posts with the platform team, or whatever else, and emphasize to them that they are also building trust and confidence in the entire product team and the product way of working." -Tami Reiss[33:21]Expert Takeaways Establishing a clear vision and strategy is crucial for product leaders to drive successful outcomes in their organizations.The importance of aligning product management with sales and customer service to meet market demands effectively.Product leaders need to focus on building trust and confidence in their relationships with stakeholders for long-term success.The distinction between product management and project management is essential for effective product strategy execution in a company.Coaching can help product leaders navigate complex organizational dynamics and enhance their decision-making skills.Timestamps(00:00) Meet Tami Reiss: Product Expert(00:56) The Inspiration Behind Tami's Book(02:12) The Importance of Product Management Education(09:09) Establishing a Winning Strategy(09:15) The Role of a Product Leader Coach(19:07) Understanding Product-Market Fit(18:43) Defining Your Kingdom: Market Strategy(21:44) The Need for a North Star Metric(28:39)The Value of Coaching for Product Leaders(35:21) Speed Round: Metrics, Books, and InfluencersLinksMaxioUpcoming EventsMaxio Institute ReportRandy Wootton LinkedIn Tammi Reiss LinkedIn
In this bucket list interview, CJ speaks with Larry Roseman, the CFO of Thumbtack, who shares his deep understanding of running marketplace businesses at scale. They explore Thumbtack's business model and monetization strategy, discussing the customer acquisition cost for both service providers and homeowners. Larry explains why going broad rather than niche can be fundamental for marketplace success, offering a counterintuitive view to that of many marketplace experts. He also talks about the flywheels Thumbtack has developed over time and the company's shift towards becoming a proactive operating system for homes instead of a reactive marketplace. Additionally, Larry offers valuable insights on value creation from a CFO's perspective, emphasizing the importance of making NPV-positive decisions and the strategic role of the CFO in guiding big business decisions. Hear about the crises that Larry has seen in his career and his advice to “never waste a good crisis”.If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
Having listened to a number of Couchbase's earning calls, the company's CFO Greg Henry sits down with CJ to answer some in-depth questions, starting with the rationale behind Couchbase's non-standard fiscal year and the advantages of it. He then delves into his experience of transforming a traditional enterprise subscription model into a managed service consumption business. The conversation covers Couchbase's focus on Annual Recurring Revenue (ARR) as their North Star metric and the art and science of multi-year deals. They discuss how best to interact with sell-side analysts, how callbacks after earnings calls work, and how to manage relationships on the buy side. Greg also reflects on his time at General Electric during its heyday, offering insights into the culture and frameworks that shaped his approach to business today before talking about Matt Cain's framework for Couchbase and how it enables function. Tune in to hear all this and the story of how Greg lost $1 million of operating profit.If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:Mercury is the fintech ambitious companies use for banking and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 100K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. Learn more at mercury.com.Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
Adam Ante is the CFO of Paycor, a publicly traded payroll provider. Not only did he scale the ranks of leadership quickly, but he took Paycor public in the first two years of his first role as a CFO. Today he joins CJ to discuss his career journey and share the wisdom he's gained along the way. Inspired by the book Extreme Ownership by Jocko Willink and Leif Babin, Adam explains how aggressively stepping into your fear can help you succeed in the world of finance. He talks about overcoming imposter syndrome, training your capacity for stress, and why the small things are really the big things. He gives advice on not pigeonholing oneself but pressing into other parts of the company and earning your seat at the table. He also sheds light on how Paycor makes money, its North Star metric, its competitive moat, how its IPO share price was determined, the evolution of the Human Capital Management (HCM) market, and how payroll companies have unique insights into the economy's health. —SPONSORS:Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
Aneal Vallurupalli, CFO of Airbase, an AP automation, spend management, and procure-to-pay solution, joins CJ to discuss all things risk management. He explains the different categories of spend outside of payroll and the biggest pain points within them. Aneal does a deep dive into fraud and how to prevent it, explaining how Airbase's number one product is really trust. He covers the non-payment risks to your company, the need for stage and growth-appropriate risk, and the benefits of a risk roadmap for your company. Aneal also delves into value metrics and what makes a good one. As someone with experience in the people function, he provides a unique perspective on why every finance person should get some recruitment experience, before explaining the qualities that separate good CFOs from great ones, and the role of the CFO as a "chief alignment officer".If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:Leapfin is accounting automation software that automatically prepares and posts reliable journal entries. High-growth businesses like Reddit, Canva, and Seat Geek choose Leapfin to eliminate manual tasks, accelerate month-end close, and enable accounting leaders to provide faster insights to help their companies grow. To automatically standardize your revenue data with measurable business impact, check out leapfin.com today. Mercury is the fintech ambitious companies use for banking and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 100K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. Learn more at mercury.com.Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
Scott Haralson, CFO of Spirit Airlines, joins CJ in this episode to discuss the complexities of operating an airline business. He explains what it means to run an ultra-low-cost carrier model and what goes into calculating the operating costs per available seat mile, Spirit's most important metric. He talks about the difficulty of forecasting for an airline, explaining the costs you may not think about, what goes into network planning, the challenges of hedging fuel prices, navigating capital intensive decisions such as buying airplanes, and doing all of the above through unpredictable economic cycles and volatility. He also sheds light on why Spirit's ICP (Ideal Customer Profile) is leisure travelers over business travelers and the important role of dynamic pricing in the airline industry. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:Leapfin is accounting automation software that automatically prepares and posts reliable journal entries. High-growth businesses like Reddit, Canva, and Seat Geek choose Leapfin to eliminate manual tasks, accelerate month-end close, and enable accounting leaders to provide faster insights to help their companies grow. To automatically standardize your revenue data with measurable business impact, check out leapfin.com today. Mercury is the fintech ambitious companies use for banking and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 100K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. Learn more at mercury.com.Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.
Cherene Aubert is the VP of Digital and E-commerce at ILIA Beauty, a skincare-powered makeup brand which has taken the beauty industry by storm as it's quickly scaled past 100M in revenue.In this episode, we sit down with Cherene to discuss some of the most successful strategies that the most successful brands use to grow.Episode brought to you by More StaffingJoin 15k founders and marketers & get our pod highlights delivered directly to your inbox with the DTC Pod Newsletter!On this episode of DTC pod we cover:1. Brand Differentiation in the Beauty Industry2. Embracing Organic Revenue Growth3. Strategic Marketing Shifts4. Cherene Aubert's Professional Background and Role at Ilia Beauty5. Understanding the Beauty Market Landscape6. Analyzing and Measuring Sales Performance7. Brand Awareness and Advertising Effectiveness8. Utilizing the OKR Framework in Marketing Strategies9. Optimization of Landing Pages and Offers10. Media and Content Strategy11. Trends and Team Collaboration in Social Media MarketingTimestamps00:00 Transition to Ilia for faster growth.04:52 Overseeing marketing, brand, and retail strategies.10:07 Beauty market segmentation: fickle vs. loyal consumers.12:59 Storytelling unlocks human connection in brand marketing.14:52 Early start, focus on financial planning.18:59 Building a legacy brand with team support.23:04 SEO, link building, PR, affiliate, non-paid channels.27:45 Influencer marketing expands reach and audience diversity.30:31 Teams collaborate to create and promote content.33:48 Obsession with capturing attention in social feed.36:35 Beauty, profitability, growth, customer acquisition, conversion optimization.41:45 Prioritizing landing page creation for brand impact.43:18 Maximize user retention with native landing pages.Shownotes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more. Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• #243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here and our Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTok ---Cherene Aubert - VP of Digital and E-commerce at Ilia BeautyBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic
In today's episode, Wes Bush and Laura Kluz share all about identifying the North Star Metric for your product-led businesses. They start by explaining the importance of identifying the right North Star Metric, emphasizing its role as a unifying metric that aligns the entire team's efforts towards common goals. They chat about how an NSM is different in a product-led business and provide examples of good and bad ones. They also share an exercise you can complete with your team to ensure everyone knows how they can contribute to the growth of this metric. Highlights [01:04] Introduction to North Star Metrics and their significance. [3:15] The difference between NSMs in product-led and sales-led metrics. [07:04] Examples of effective and ineffective NSMs. [8:49] The three essential components of a successful NSM. [16:01] Strategies for teams to contribute towards the NSM. [20:03] Recap and action steps for implementing North Star Metrics in businesses. About the ProductLed System™️ Stop guessing how to execute a product-led strategy. Instead, follow a proven system that dials in your focus to 2x your self-serve revenue in 12 months by focusing on the nine components that make up a product-led business. You can learn more here.
This week I'm joined by Calum Lyle the founder of Add Some Zest.After 8 years of working for somebody else, becoming an MD at just 24 and successfully scaling the business to 20+ people he launched his own business in October 2022.In their first year of business they did just over £500K, they achieved a +89 NPS score, a 100% fill rate and grew the team to 5 - in this conversation you're going to find out how he did it.-------------------------Follow Calum: https://www.linkedin.com/in/calum-lyle-01985454/-------------------------Watch the episode on YouTube: https://youtu.be/_jncNtpodcY-------------------------Sponsors - Claim your exclusive savings with the links below:Sourcewhale - https://sourcewhale.com/book-demo?utm_source=partner&utm_medium=podcast&utm_campaign=recruitment_mentors_podcast&utm_content=book_a_demoFirefish - https://www.firefishsoftware.com/rmp-------------------------Extra Stuff:Learn more about our all-in-one training platform Hector here: https://bit.ly/47hsaxeSign up for our FREE Limitless Learning Newsletter here: https://limitless-learning.thisishector.com/subscribe-------------------------Get in touch:Linkedin: https://www.linkedin.com/in/hishemazzouz/-------------------------
En este episodio entrevistamos a Sean Ellis, autor del libro "Hacking Growth", de la mano de Juanma Varo, Head of Growth de Product Hackers.Con Sean Ellis, hablamos de lo que ha hecho desde que escribió su libro, el tour del Growth que está haciendo en 2024, cómo hacer marketing y hacer Growth no es lo mismo y cómo podemos ir más allá de los canales tradicionales.También analizamos si definir una North Star Metric es suficiente para tener Growth, cómo debería actuar un equipo enfocado en el crecimiento y cómo aplica Sean Ellis el Growth en su vida personal.NOSOTROS
Sarah Tavel is a General Partner at Benchmark and sits on the boards of Chainalysis, Hipcamp, Rekki, Cambly, and Medely. She is a founding member of All Raise, the nonprofit organization working to accelerate the success of women in the venture-capital and VC-backed startup ecosystem. Before Benchmark, Sarah was a partner at Greylock Partners. She joined Pinterest in 2012 as their first PM and launched their first search and recommendations features. She also led three acquisitions as she helped the company scale through a period of hypergrowth. In this episode, we discuss:Sarah's Hierarchy of Engagement framework for growing a consumer startup• The three levels of the Hierarchy of Engagement: core action, retention, and self-perpetuation• The importance of measuring cohorts and maintaining focus on the core action• Examples of core user actions from Pinterest and YouTubeSarah's Hierarchy of Marketplaces framework for building a marketplace startup• The three vectors of growth for dominating a marketplace• Advice on “tipping the marketplace” and ultimately dominating the market• The value of focusing on a constrained market• How to avoid disruption—This entire episode is brought to you by Gelt—Redefine your approach to taxes.—Find the full transcript at: https://www.lennyspodcast.com/the-hierarchy-of-engagement-sarah-tavel-benchmark-greylock-pinterest/—Where to find Sarah Tavel:• X: https://twitter.com/sarahtavel• LinkedIn: https://www.linkedin.com/in/sarahtavel/• Substack: https://www.sarahtavel.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Sarah's background(03:33) Framework 1: The Hierarchy of Engagement(06:03) Level 1: Core action(10:33) Level 2: Retention(14:00) Level 3: Self-perpetuation(19:32) The importance of focus(23:54) The challenge of anonymity(26:04) Advice for founders who want to increase retention(29:34) What founders often get wrong(31:43) Examples of core actions(37:37) Finding your North Star Metric(38:12) Who should use the Hierarchy of Engagement framework(38:54) The Hierarchy of Marketplaces framework(46:09) Level 1: Focus on a constrained opportunity(50:19) Sarah's “happy GMV” and “minimum viable happiness” concepts(54:47) Thumbtack: a counterexample to this approach(56:36) Signs you're ready to move to level 2(58:06) Level 2: Tipping the marketplace(01:04:15) Tipping loops(01:10:53) Not all markets are susceptible to tipping(01:15:55) The challenge of homogeneity in B2B marketplaces(01:20:29) Signs you're tipping successfully(01:21:43) Level 3: Dominating the market(01:28:29) The opportunity in underestimated markets(01:30:11) The challenges of chasing GMV and losing focus(01:36:36) Recognizing currents and momentum in the market(01:39:20) You can never rest on your laurels(01:41:03) How to apply these frameworks outside of marketplaces(01:42:57) Three ways to find marketplace opportunity(01:45:10 ) Lightning round—Referenced:• Hierarchy of Engagement, Expanded: https://sarahtavel.medium.com/the-hierarchy-of-engagement-expanded-648329d60804• Pinterest: https://www.pinterest.com/• Evernote: https://evernote.com/• Notion: https://www.notion.so/• Houseparty app: https://en.wikipedia.org/wiki/Houseparty_(app)• Clubhouse: https://www.clubhouse.com/• How to price your product | Naomi Ionita (Menlo Ventures): https://www.lennyspodcast.com/how-to-price-your-product-naomi-ionita-menlo-ventures/• TikTok: https://www.tiktok.com/• Lessons on building a viral consumer app: The story of Saturn: https://www.lennysnewsletter.com/p/lessons-on-building-a-viral-consumer• Saturn: https://www.joinsaturn.com/• What happened to Secret?: https://www.failory.com/cemetery/secret• How to determine your activation metric: https://www.lennysnewsletter.com/p/how-to-determine-your-activation• Shishir Mehrotra on LinkedIn: https://www.linkedin.com/in/shishirmehrotra/• The rituals of great teams | Shishir Mehrotra of Coda, YouTube, Microsoft: https://www.lennyspodcast.com/the-rituals-of-great-teams-shishir-mehrotra-coda-youtube-microsoft/• Engagement Hierarchy: Core Actions: https://sarahtavel.medium.com/engagement-hierarchy-core-actions-dd4f72042100• Choosing Your North Star Metric: https://www.lennysnewsletter.com/p/choosing-your-north-star-metric• Hierarchy of Marketplaces: https://sarahtavel.medium.com/the-hierarchy-of-marketplaces-introduction-and-level-1-983995aa218e• Mike Williams on LinkedIn: https://www.linkedin.com/in/yoroomie/• Everything Marketplaces: https://www.everythingmarketplaces.com/• Fabrice Grinda on LinkedIn: https://www.linkedin.com/in/fabricegrinda/• OLX: https://www.olx.com/• DoorDash Loves the 'Burbs as Much as You Do: https://www.wsj.com/articles/doordash-loves-the-burbs-as-much-as-you-do-11605618001• Thumbtack: https://www.thumbtack.com/• NPS: https://en.wikipedia.org/wiki/Net_promoter_score• Sean Ellis on LinkedIn: https://www.linkedin.com/in/seanellis/• Rekki: https://rekki.com/• Ronen Givon on LinkedIn: https://www.linkedin.com/in/ronen-givon-535b2514• Hipcamp: https://www.hipcamp.com/• Demand driving supply: The little-understood growth loop behind a surprising number of iconic billion-dollar companies: https://www.lennysnewsletter.com/p/demand-driving-supply-marketplaces• Inside the Revolution at Etsy: https://www.nytimes.com/2017/11/25/business/etsy-josh-silverman.html• Faire: https://www.faire.com/• Bill Gurley on LinkedIn: https://www.linkedin.com/in/billgurley/• Mechanical Turk: https://www.mturk.com/• Parker Conrad on LinkedIn: https://www.linkedin.com/in/parkerconrad/• Rippling: https://www.rippling.com/• “White Space” for Building a Marketplace: How to Find Your Competition's Vulnerabilities—and Capitalize: https://sarahtavel.medium.com/white-space-for-building-a-marketplace-how-to-find-your-competitions-vulnerabilities-and-79674aa4d399• Pachinko: https://www.amazon.com/Pachinko-National-Book-Award-Finalist/dp/1455563935• The Five Temptations of a CEO: https://www.amazon.com/Five-Temptations-CEO-Anniversary-Leadership/dp/0470267585• The Five Dysfunctions of a Team: A Leadership Fable: https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756• Tesla: https://www.tesla.com/• Reid Hoffman on LinkedIn: https://www.linkedin.com/in/reidhoffman/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
Alex Meredith is the co-founder of Honest, a product growth studio. In this conversation, we explore the concept of product-led growth as a business strategy. We delve into aligning a company around its product, identifying a North Star metric, and using the ICE scoring system. Tune in for insights on measuring and analyzing product performance. EPISODE LINKS: Alex Meredith on LinkedIn Honest Website: https://honestprod.com/ Elon Musk by Walter Isaacson Forbes Article on North Star Metric Growth Hacking on Wikipedia ICE Framework Customer Data Platform (CDP) Reforge Hacking Growth by Sean Ellis TIMESTAMPS: (00:02:19) Product-led growth (00:03:59) Exceptional products in product-led growth (00:08:36) The future of growth (00:11:25) The Evolution of Product-Led Growth (00:16:09) Framework, North Star Metric (00:22:27) North star metric: criteria and adaptability (00:25:40) Product Management vs Product Growth (00:26:41) Product Strategy as a Growth Strategy (00:29:28) ICE framework (00:33:34) Essential Growth Tools (00:37:10) Preferred tech stack (00:38:44) Top product (00:41:23) Transitioning from Full-time to Multiple Clients (00:43:38) Selling Product-Led Growth (00:46:38) Aligning Marketing and Product Growth (00:49:21) Learning Product-Led Growth (00:52:37) Closing CONNECT: Website: https://hoo.be/elijahmurray YouTube: https://www.youtube.com/@elijahmurray Twitter: https://twitter.com/elijahmurray Instagram: https://www.instagram.com/elijahmurray LinkedIn: https://www.linkedin.com/in/elijahmurray/ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-long-game-w-elijah-murray/ Spotify: https://podcasters.spotify.com/pod/show/elijahmurray --- Send in a voice message: https://podcasters.spotify.com/pod/show/elijahmurray/message
In today's product-led convo, host Maja Voje talks with two exceptional experts from Amplitude: Tiffan Dano Kwan, the company's Chief Marketing Officer, and Ashley Brucker Stepien, the VP of Global Marketing. Together, they dive into why implementing an analytical system is essential for effective decision-making in leading a PLG strategy. The discussion explores valuable lessons from their experiences with some of the fastest-growing product-led companies, emphasizing the importance of establishing a legal system, measuring and monitoring pipeline growth and revenue in marketing, and aligning business objectives with a North Star metric. Key Takeaways: [05:25]: Setting up analytics [09:30]: Monitor key metrics and ROI [17:40]: Flexibility in planning [25:30] Identifying key moments for users [27:30] North Star Metric for marketers [32:30] Input-output metrics and correlation to value [38:04] Setting up analytics system About: Tiffan Dano Kwan is the Chief Marketing Officer at Amplitude, known for her expertise in shaping the future of work through digital experiences. With a notable background as CMO at companies like Collibra and Dropbox, Tiffan leads Amplitude's global marketing strategy, focusing on creating exceptional customer-centric experiences. Ashley Bruker, VP of Global Marketing at Amplitude, is a growth expert with a track record leading teams across revenue field channels and product marketing. With experience at high-growth startups like Webflow, Ashley is a pivotal contributor to Amplitude's global marketing strategy, focusing on aligning marketing as a profit center and providing insights on legal systems for product-led growth strategies. Links: Tifenn Dano Kwan | LinkedIn Ashley Bruker | LinkedIn
Bu sezon sponsorumuz Sanction Scanner ile tanışın, “Breaking Bad” de gördüğümüz kara para aklama sahnelerini hatırlarsınız. Senede 2 trilyon dolarlık kara para aklanıyor.İşte burada Sanction Scanner'ın yazılımı devreye giriyor. Yapay zeka ve makine öğrenmesi ile desteklenen ürünleri, banka ve benzeri finansal kuruluşlara gerçek zamanlı AML, yani Anti-Money Laundering, taramaları yaparak finansal kuruluşla iş yapmak isteyen kişi ve işlemlerin sıkıntı olup olmadığını analiz ediyor. Sanction Scanner hakkında daha fazla bilgiyi buradan ulaşabilirsin: https://sanctionscanner.com/---Brick Institute eğitimleri, deneyimli eğitmenleri ve seçkin katılımcılarıyla birlikte Ürün Yönetimi Temelleri, Ürün Analitiği ve Ürün Liderliği programları çok yakında başlıyor. Bu eğitimler, gerçek hayat uygulamaları ve vaka çalışmaları üzerine odaklanarak, ürün yönetimi alanında uzmanlaşmak, ürün geliştirme süreçlerini kuvvetlendirmek isteyenler için oluşturuldu.Kontenjan sınırlıdır, bu nedenle hemen www.brick.institute adresinden başvuru yaparak yerinizi garantileyin ve eğitime katılmak için kaydolun!----Üretim Bandı'nın Slack grubu olduğunu biliyor muydunuz? 3000'den fazla ürün yöneticisi, girişimci, yazılımcı, tasarımcının bir arada bulunduğu aktif ürün topluluğuna siz de katılın:>>> uretimbandi.com/slackİki haftada bir yayınladığımız, ürün geliştirmeyle alakalı bültenimizi de aşağıdaki linkten takip edebilirsiniz:>>> uretimbandi.com/bulten----------GUESTItamar Gilad: https://www.linkedin.com/in/itamargilad/LINKSEvidence Guided: https://www.amazon.com/dp/B0CJCDP1H7TOPICS(00:00) Beginning(01:45) Creation process of the book(07:18) Only certain thing is uncertainty(09:34) AHA moment(16:33) “Let's find out.” approach(19:45) Aligning with product builders(26:33) Right Goals(29:50) North Star Metric & Top Business Metric(36:55) Getting the Evidence(40:30) Launching sh*t to the market(42:42) Adoption of this process
Jessie Healy Spent $20 Million on Digital ads, Here's What's Working In 2023Sit down with Jessie Healy, a digital advertising veteran with a focus on e-commerce. Jessie, whose agency oversees $20 million in digital advertising, discusses the subtle art of crafting an ad that resonates. She also offers a nuanced perspective on the role of algorithms, the pitfalls of over-optimization, and why a one-size-fits-all approach to advertising doesn't work. But she also brings something more: an understanding that behind every click, every metric, there's a human making a choice. It's a conversation that goes beyond tactics to explore what really makes consumers click, literally and metaphorically.Show LinksWebtopiaJessie on LinkedInJessie on TwitterSponsorsFree 30-day trial of Zipify OCU - To get an unadvertised gift, email help@zipify.com and ask for the "Tech Nasty Bonus".Elevar - Never miss another conversion with Elevar's server-side tracking. Enhance Klaviyo flow performance 2-3x. Plans from $0 a month + 15-day free trials on all plans.Theme Updater Plus: Vault - Effortlessly back up and quickly restore your Shopify StoreLoop Returns: Ecommerce Returns Management for Shopify - Brands using Loop retain over 50% of their revenue by promoting exchanges over refunds.Not on Shopify? Start your free trialNever miss an episodeSubscribe wherever you get your podcastsJoin Kurt's newsletterHelp the showAsk a question in The Unofficial Shopify Podcast Facebook GroupLeave a reviewSubscribe wherever you get your podcastsWhat's Kurt up to?See our recent work at EthercycleSubscribe to our YouTube ChannelApply to work with Kurt to grow your store.
Global Product Management Talk is pleased to bring you the next episode of... Product Mastery Now with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: Jonas Klink is joining us. He is the Vice President of Product Management & UX Design at Thrive Market, the health-first membership for conscious living. He is responsible for the company's entire product portfolio, shepherding a lean virtual team of 10 Project Managers & UX Designers. He has established a system allowing the team to focus on understanding customer needs more deeply, creating Outcomes through hypothesis-based testing, and measuring progress through Velocity, Win Rate and impact towards their North Star Metric. In a minute, he will tell us how to do the same thing.
When every other business is cutting costs, it has become more important than ever to retain your customers.With a focus on retaining customers, Gillian Heltai, CCO of Lattice shares insights on her 2x2 framework to help you assess customer health and put in place strategies to retain customers during the downturn. Key Highlights- Tech downturn impacting budgets and renewal cycles- An economic framework for customer retention strategies- Assessing value: ask, adoption metrics, health score- Determining business health: ask customers, and analyze data- North Star Metric: health score elements, product adoption- Focus on best customers, reinforce value, gather resources- Health score drives customer engagement and retention- Helping customers during the crisis to retain advocates.We spend more of our time on the value than we do on the health of the customer." - Gillian HeltaiCheck out the framework: https://www.emcap.com/thoughts/playbook-for-retaining-customers-in-an-economic-downturn/
Carlos Ranero es Chief Growth Officer de Jüsto. Cayo tiene un background muy interesante, inició su carrera en empresas de consumo, alcanzando posiciones de liderazgo en Anheuser-Busch donde fue VP de Marketing y Global VP de Consumer Connections y en Danone, donde fue Director de Marketing para Bonafont y Flavored Beverages. Después de pasar 15 años en la industria de productos de consumo, Cayo hizo el salto a eCommerce al unirse al equipo ejecutivo de Jüsto como Chief Growth Officer. Con Cayo platico sobre su adaptación al mundo de startups y en particular en eCommerce y entramos a fondo en la forma en la que maneja a su equipo, tomando en cuenta que en tan solo dos años y medio, ha pasado de manejar un equipo de 3 personas en México a ser responsable de más de 50 colaboradores distribuidos en tres países distintos. Por favor ayúdame y sigue a True Growth en Instagram aquí. Te invito a que veas las notas de este episodio aquí. Sigue a nuestro Invitado: Carlos Ranero en LinkedIn Conecta con True Growth: True Growth Master Program Sitio Web YouTube Sigue a nuestro host: Fernando Trueba en Instagram Fernando Trueba en LinkedIn Recursos mencionados en el episodio: True Growth Master Program Built to last - Jim Collins Thinking Fast and Slow - Daniel Kahneman The Reforge Solution - Reforge Program Guía de contenidos: 03:44 - ¡Bienvenido, Cayo! 04:23 - El salto de carrera que Cayo hizo de CPG a Tecnología y E-commerce 10:24 - Las dificultades a las que se enfrentó Cayo en su cambio de carrera 16:34 - Cómo Cayo se educó rápidamente sobre su nuevo rumbo profesional 18:21 - El MBA del futuro: trabajar en una Startup 20:25 - Empresa pública vs. Empresa privada: diferencias en las dinámicas de trabajo 22:45 - La importancia de alinear la toma de decisiones con el objetivo de aprender 27:42 - North Star Metric vs. Métricas Departamentales: ¿Cuál es el mejor método para definir objetivos? 31:13 - Los retos que surgen durante la implementación de OKRs 34:32 - Cómo Cayo ha desarrollado su estilo de liderazgo 39:40 - La importancia de establecer metas grandes en todos los aspectos de la vida 42:23 - Aprendizajes al haber gestionado equipos de forma acelerada en Jüsto 47:29 - Cómo manejar equipos remotos de manera eficiente 52:50 - Cómo Cayo maneja la dinámica de las reuniones individuales en su equipo 59:13 - ¡No te pierdas nuestro próximo episodio sobre Formación y Gestión de Equipos!
In this week’s episode of The Breakout Growth Podcast, Sean Ellis and Ethan Garr chat with Jonas Klink, Thrive Market’s Vice President of Product Management & Design. Thrive Market is a subscription-based online grocery delivery service that aims to make healthy living easy and affordable for everyone. And that is a perfect fit for Jonas, who has over 15 years of experience in eCommerce working at companies like eBay, Walmart, and WeightWatchers. As he thought about the next chapter in his career, Jonas wanted to find a mission-driven company where he could make a difference, and Thrive is proving to be the right place for him to have that impact. So in this conversation, we dig deep into Jonas’ growth approach and his passion for building organizational learning velocity. Scientific rigor is at the heart of his process, but speed is key. He explains that to keep growth flowing, tests must focus on answering hypotheses, but they cannot get bogged down by everything else needed for broad distribution. If you have ever struggled to manage design in a high-tempo testing environment you will particularly enjoy this conversation. Jonas and his team have built a culture where UX and product are deeply connected so that design can flow into experimentation without encumbering it. And that is just the beginning. From his use of the RICE prioritization framework to building alignment around a North Star Metric, Jonas is building the culture of experimentation most of us strive for as we look to accelerate growth. So join us as we dive in with Jonas Klink and find out what’s driving breakout growth success at Thrive Market. We discussed:* Sustainability, healthy living, and 18 million orders: (05:11) * Bringing experience from Walmart, eBay, and Jet.com to Thrive Market : (10:08) * Organizing for rapid experimentation and great design: (14:54) * Building a growth language where learnings replace failures: (30:58) * The importance of lightweight process for teams: (39:11)And much, much, more . . . This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit seanellis.substack.com
https://youtu.be/nfjlO5z4SiM Peter Lehrman is the CEO of Axial, a private deal network serving professionals who own, advise, and invest in North American lower middle-market companies. We talk about the North Star Metric, the due diligence checklist for buying a business, and the benefits of having perseverance in business. --- Find Your North Star Metric with Peter Lehrman Our guest is Peter Lehrman, the CEO of Axial, a trusted online platform business owner and their M&A advisors use to safely and intelligently. explore and execute capital raises, acquisitions, and exits with strategic buyers or professional financial sponsors. Hey, Peter, great to have you on the show. Same here, Steve. Thank you for this. Looking forward to it. I've been looking forward to this as well. Not the least because AXS was one of the first SAS service that I used in this country. Ten years ago, we subscribed to your platform, I think it was a fairly new platform and we used something called, used to be called merger market in Europe. And we found Axial to be the closest alternative, we really liked merger market and then we found Axial and it was, it was a critical piece of our business, it was investment banking business and without your platform, I think we would have been very, very short of information about the market investors. So it was very, very helpful to us at the time. I'm happy to hear that. I mean, that's a great plug. So thank you so much. I know that the platform has changed a lot since and we'll cover that later in the show. So just as a warmup, so tell me and our listeners a little bit about your entrepreneurial journey. How did you become this technology entrepreneur of this SaaS business, this platform that you built? So, you know, a couple of different places to start the answer to that question. Very quickly, I mean, I am the fifth of five children. My father was an entrepreneur. And so there was a lot of entrepreneurial conversation at the dining table as a kid. So that was maybe where it got started. And I was always working jobs in the summer and stuff like that. But then I'd say to just make the answer somewhat brief, my first job out of college was working with my brother Thomas and his partner, Mark. They co-founded an information business in New York as an information services company. And the company makes it easy for professional investors to speak to experts as part of analyzing companies and studying companies and making good investment decisions. And, you know, it typically gets referred to as like a technology enabled information services company. And to make that, you know, sort of long story short, that was an incredibly successful and rapidly growing business. I happened to just be lucky. My brother was starting it. I was their first intern and I was at the company kind of shortly after day one just as an intern. And then I went there right out of undergraduate school and I worked there for about six years. And over that time, the company grew from almost no people and no customers to a couple hundred million in sales and close to a thousand employees. And I just happened to be in the right place at the right time. And I tried to just sort of hang on to the rocket ship and do my best work. But that was kind of where things got started for me. That was when I had a great experience. That was my first experience like being part of a fast growing company. I was just like, this is an incredible career path. This is an incredible way to spend your career is trying to either launch or be part of fast growing companies. I left and went to graduate school. I went to Stanford for graduate school. Obviously Stanford's like, you know, in the center of Silicon Valley. And so it's just tech, tech, tech, tech all day, every day. And I went in 2006 when I was there, finished in 2008. So, you know, that was like SaaS and Salesforce.com and like web 2.0 was kind of taking over and the first generation of really succ...
With over 50 million installs and a growing number of paying subscribers, PhotoRoom is scaling quickly across multiple markets across the globe. In our conversation, Olivier shares his insights on growth strategies in gaming and utilities, the challenges of scaling across markets, and the importance of experimentation and community-building.We discuss how subscription-based utility apps like PhotoRoom defer from gaming apps that rely on one-time in-app purchases and user acquisition.We also explore the challenges of scaling a business across multiple markets and how PhotoRoom is applying agile testing and learnings from one market to another.Olivier also shares how PhotoRoom leverages TikTok content creators for user acquisition and emphasizes the importance of giving team members strong ownership and trust, making experimentation easy, and understanding the culture and needs of different markets.Tuen in to learn more about PhotoRoom's journey to grow its global footprint.Episode Topics at a GlanceWhat is PhotoRoomMarket targeting and business strategies when growing an app internationallyTV apps vs. Photo editing and utility appsPhotoRoom's challenges aheadLeveraging TikTok content for user acquisitionGrowth tips for utility appsBalancing ownership in a team More about OlivierCurrently VP Growth at PhotoRoom, the leading AI photo-editing app for resellers, small businesses, and marketplaces, Olivier has been leading revenue and user base growth since 2020. Recently, PhotoRoom has reached 50 million installs, has millions of active users and several hundred thousand paying subscribers. Prior to joining PhotoRoom, Olivier was heading Molotov marketing operations, a TV streaming app used by millions of french households and recently acquired by Fubo and he led the monetization strategy of Wooga, the Berlin-based mobile gaming studio.Olivier's LinksPhotoRoom websiteOlivier's TwitterOlivier's LinkedinTimestamps0:00 Welcome to the Subscription League 0:20 Olivier Lemarié introduction 0:50 The PhotoRoom editing app 2:59 Olivier's background and journey 3:44 Growth for utility vs gaming apps 4:49 Olivier's experience at Molotov vs Photo Room 8:04 Core challenges at PhotoRoom 9:30 PhotoRoom's test culture 11:32 PhotoRoom's value and retention with users 13:15 How PhotoRoom leverages TikTok content 18:07 Olivier's advice for growth 22:23 Balancing ownership in a team 23:20 What is PhotoRoom's North Star Metric? 24:20 Where to learn more about Olivier and PhotoRoom 25:15 Wrap Up 25:26 Thank you for listening!
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Hila Qu is one of the leading growth execs of the last decade. Hila helped scale Acorns from 1 million to 5 million users as their VP of growth. Hila then joined GitLab, where she launched their PLG motion (on top of an established sales motion), and built their first-ever growth team. Today Hila is an advisor to amazing companies like Replit and funds like Mucker Capital, Openview and First Round Capital. In Today's Episode with Hila Qu We Discuss: 1.) From Biology and Explosions to Growth: How Hila made her way into the world of growth with growthhackers.com? What are 1-2 of the biggest takeaways from her time with Acorns and Gitlab? How do B2B growth orgs compare to B2C growth orgs? What is different? What is the same? 2.) WTF is Growth? When? How & Why: How does Hila define growth today? What is it not? When is the right time for early-stage founders to hire their first growth hire? Why does Hila always look for data analysts in this first growth hire? From a data standpoint, what should founders have ready and accessible for their first growth hire to have access to and learn from? Is Google Analytics enough? 3.) Hiring Your First Growth Hire: How should early-stage founders structure the hiring process for the first growth hire? What do the best growth job descriptions include? What do they not include? Once applications are in, how does Hila advise founders screen for the best candidates? How should founders structure the interview process post-screening? What are the must-ask questions? Who is involved in the interview process? What are some red flags? 4.) The Master of Onboarding: What should new growth hires want to achieve in the first week? What should they want to complete in the first month? In the first quarter, what do the best candidates have completed? What can founders do to set their growth hires up for success in the best way at this time? 5.) Growth Models, North Stars, Activation and Onboarding and Key KPIs: What really is a growth model? How do founders and growth teams create one? How does Hila advise founders on how to pick the right North Star Metric to focus on? Why are activation and conversion Hila's two favorite growth metrics? What are growth loops? What are growth funnels? How do they work together?
Podcast SummaryIn this conversation with Eli Rubel, CEO at Matter Made, he talks about the rebranding of the Best in Saas Podcast to Demand Efficiency. Today, you'll hear about the podcast's new direction and focus. With over 15 years of marketing experience, Eli has served as a marketing advisor for companies like Dropbox, Hopin, G2, Calm for Business, Loom, and Productboard. Many other companies rely on Matter Made to smash their yearly growth targets through best-in-class Go-To-Market programs.Eli Holds a degree in Leadership and Strategy from Harvard Business School.Episode Outline[00:55] Name change from Best in Saas to Demand Efficiency[01:05] How do we do more with less?[01:40] What does Demand Efficiency mean?[02:20] Demand Efficiency as a North Star metric[04:11] What does Demand Efficiency measure?[05:43] Opportunities around Cost to Aquire (CAC)[06:29] Season expectations[07:04] Demand Efficiency Index[07:55] Demand Efficiency Slack CommunityConnect with Matter MadeMatter MadeLinkedIn (Eli)
Nick Franklin is the Founder and CEO of ChartMogul, a leading SaaS Metrics Reporting, and Subscription Analytics Platform. Nick worked for five years at ZenDesk, where he led both Europe and then Asia-Pacific before founding ChartMogul eight years ago.With 2,500 B2B SaaS companies as customers, Nick's insights around how companies use metrics to inform decision-making are unmatched. Nick's perspective is that during the earliest days of a B2B SaaS company's evolution, the importance of being able to track metrics begins. An example early on is how pricing and packaging impact customer acquisition and growth. Another example Nick highlighted is if a founder is considering raising external funds, having a grasp on the key financial performance metrics is critical to gaining investor confidence.Nick highlighted the importance of providing access to company performance metrics to all employees is critical to creating a metrics-centric culture. When I asked Nick "why companies do not provide performance metrics transparency to their employees?", Nick shared that many of their customers simply say they prefer to keep company financial information "on a need-to-know basis". Nick could not explain why that is beyond history and an old-fashioned mentality.Nick responded that they wanted to ensure that even the earliest-stage companies could develop a metrics culture, and use ChartMogul as that infrastructure. That is why ChartMogul provides a free version of its platform to companies with less than $10,000 MRR. Over fifty percent of their customers are paying customers up to $100M ARR. Some companies decide to use a metrics and subscription analytics platform in preparation for an impending financing event, which begged the question of what are the top metrics investors want to see a founder truly understand. Nick highlighted early customer retention, revenue and product engagement growth, and eventually dollar-based customer retention and expansion.Double clicking on the "engagement" measurement, what are the common metrics to measure? How many users, how many times do they log into/use the platform on a daily/weekly/monthly basis, and then almost always there is a product-specific "North Star Metric" such as messages, API calls, documents sent, etc...During our discussion on "engagement", I asked Nick what the aha moment, often referred to as the "activation point" is for ChartMogul. He shared that integrating into a subscription management platform is the first activation point, but more importantly the "high-value activation point" is when the user gains insight or perspective on a metric that was not previously available, understood, or even considered as a critical business metric.If you are evaluating how best to capture, calculate, publish and use metrics to inform your B2B SaaS journey and decisions, this conversation with Nick is a great listen.
Warum haben VCs Ghostwriter? Adblocker blocken https://ads.lollipod.de. Miro kauft Around. Wie sollten Anteile unter 3 Gründern verteilt werden? Was wäre eine gute Company-KPI? Macht es Sinn als Business Angel immer zu verkaufen, sobald ein Start-up Unicorn Status erlangt? Facebook wird beschuldigt, Konkurrenten von OnlyFans zu benachteiligen. TikTok profitiert von Livestreams von bettelnden Familien. Müssten Inflation & Gaspreise die Tourismusbranche im nächsten Jahr nicht noch stärker treffen als den E-Commerce aktuell? LVMH Earnings. Wie ist eure Meinung zum werbefinanzierten Abo von Netflix? Philipp Glöckler (https://twitter.com/gloeckler) und Philipp Klöckner (https://twitter.com/pip_net) sprechen heute über: (00:00:10) Ghostwriter (00:07:15) Lollipod (00:10:30) Miro + Around (00:13:25) Anteile (00:18:30) KPI; Driver Tree; North Star Metric (00:38:00) Business Angel (00:44:45) Facebook (00:52:00) TikTok (00:55:00) Tourismus (01:04:00) LVMH (01:18:30) Netflix Shownotes: Ghostwriter https://www.businessinsider.com/twitter-ghostwriter-silicon-valley-vc-venture-founder-san-francisco-2022-10 Scott Stedman: Nick Clegg and Nichola Mendelsohn are accused in a civil lawsuit of taking bribes from OnlyFans https://twitter.com/scottmstedman/status/1580276334948806656 Nick Clegg, Other Meta Executives 'Inadvertently' Identified in OnlyFans Bribery Suit https://gizmodo.com/clegg-meta-executives-identified-in-onlyfans-bribery-su-1849649270?rev=1665602961883 Facebook accused of blacklisting OnlyFans' rivals https://www.bbc.com/news/uk-60497274 OnlyFans Owner's Dubious Financial History https://forensicnews.net/adminleo-onlyfans-owners-dubious-financial-history/ TikTok profits from livestreams of families begging https://www.bbc.com/news/world-63213567 Musk appeasement of Putin and China stokes fears of new Twitter policies https://www.washingtonpost.com/technology/2022/10/12/musk-twitter-foreign-policy-worries/ Elon Musk denies he spoke to Putin about Ukraine war https://www.bbc.com/news/world-europe-63225781 **Doppelgänger Tech Talk Podcast** Doppelgänger & Friends auf Twitch https://www.twitch.tv/doppelgaengerio Sheet https://doppelgaenger.io/sheet/ Earnings & Event Kalender https://www.doppelgaenger.io/kalender/ Disclaimer https://www.doppelgaenger.io/disclaimer/ Passionfroot Storefront www.passionfroot.xyz/doppelgaenger Post Production by Jan Wagener https://twitter.com/JanAusDemOff
Amplitude is a product intelligence a.k.a product analytics platform. Founded in 2012, the company has grown to be one of the leading platforms of its kind. That's largely in part because of their product lead growth strategy. A strategy that works uniquely well given what its platform is. Justin Bauer has been with Amplitude since 2017 as the Chief Product Officer. Justin's got a strong focus on data, and he's also focused on keeping that data moving him forward. That's why he has his team zone in on their North Star Metric. That metric is the key measure of success for the product team in a company. For Justin, that metric is their weekly learning user. In this interview, we'll learn more about what that means and how they're tracking it. Justin also shares more about their product lead growth strategy, why it works for them, and how he's built a stack that helps his team meet their goals.Join us every week as we journey to the bleeding edge of the modern tech stack. You'll hear from real experts on how to nail your strategy, build a revenue machine and take your sales to the next level.
Peter Lehrman is the CEO of Axial, a private deal network serving professionals who own, advise, and invest in North American lower middle-market companies. We talk about the North Star Metric, the due diligence checklist for buying a business, and the benefits of having perseverance in business. Time Stamps [01:32] Peter's entrepreneurial journey [05:47] Peter's experience with management blueprints [07:16] The North Star Metric [11:07] Axial's North Star Metric [14:05] How Axial subtly leads customers into signing an NDA [16:59] Why businesses need to custom-adjust their management frameworks [18:46] The importance of having perseverance in business [22:17] The complex process of buying or selling a business [26:44] The key identifiers of small businesses in the US [31:27] Technology adoption and incorporation at Axial [34:13] How Peter and his team create reach for business buyers and sellers [36:37] Buying a business: Due diligence checklist [39:29] Parting Thoughts Links and Resources: Axial.net Peter's Twitter Handle Peter's LinkedIn The North Star Playbook Buyable: Your Guide to Building a Self-Managing, Fast-Growing, and High-Profit Business Complete the Buyability Assessment for Your Business https://StevePreda.com