Podcasts about vitalsmarts

This week, we are so thrilled to bring you a conversation with Joseph Grenny. If you've ever read Crucial Conversations, Influencer, or Change Anything, then you already know the immense impact of Joseph's work. His books have sold millions of copies and become essential texts for building trust, improving relationships, and transforming the way we communicate in every area of life—from families to Fortune 500 companies.Joseph is more than an author. He's a social scientist, a business leader, and a force for good. He's co-founded organizations like VitalSmarts and The Other Side Academy, the latter of which has redefined what it means to help people rebuild lives after addiction and incarceration. Joseph's work is deeply practical and profoundly humane—it's about understanding the moments that shape us, the conversations that define us, and the courage it takes to truly connect with each other.In this episode, we explore how to navigate the most emotionally charged and high-stakes conversations—what Joseph calls "moments of disproportionate influence." He shares insights on why avoiding hard conversations only compounds harm, how to speak honestly without losing relationships, and the unexpected ways crucial conversations can lead to healing and deeper connection.Joseph even offers tools for the moments we dread most: when values clash, when trust has eroded, or when we're afraid our words will only make things worse. This conversation is full of wisdom, heart, and, yes, practical strategies you can use right away. Whether you're looking to strengthen a marriage, or navigate a family faith transition, or just get better at work relationships, this one's for you.We are so grateful Joseph joined us to share his hard-won insights, and we can't wait for you to hear this. And with that, here's our conversation with Joseph Grenny.

On today's Podcast show, we have to talk about one Lunatic leftist teacher at the Vanguard School who thinks the Gadsden flag promotes hatred and slavery. Then we talk about the solution that RFKJR has come up with in terms of solving the ID issue for people. Then their is a push by the GOP to install pro constitutional federal works and make it easier to fire the swamp. Then we have to talk about the hole the PINO is digging himself in with more corruption coming to light.   Source: Colorado Leftist teacher hates the Gadsden flag. https://nypost.com/2023/08/30/colorado-middle-schooler-kicked-out-of-class-for-dont-tread-on-me-gadsden-flag-patch-that-teacher-claims-originated-with-slavery/ Middle school caved into the Gadsden flag. https://nypost.com/2023/08/30/mom-of-student-kicked-out-over-flag-claims-it-violated-his-first-amendment-rights/ Let freedom ring via the Gadsden flag. https://www.dailysignal.com/2023/08/30/gadsden-flag-vindicated-colorado-school-reverses-course-kicking-student-patriotic-backpack/ GOP has a plan to drain the swamp in DC. https://www.washingtontimes.com/news/2023/aug/29/recruiting-is-underway-for-trump-like-wrecking-bal/ More dirt is coming to light about the Biden crime family. https://www.dailymail.co.uk/news/article-12453245/Emails-Hunter-Biden-tried-help-shut-Burisma-probe.html RFKJR proposal. https://www.youtube.com/watch?v=XQNm8sPif_U   Audible book recommendation. Crucial Conversations (Third Edition): Tools for Talking When Stakes Are High by VitalSmarts https://amzn.to/44w9FCK Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin https://amzn.to/3qMjiQ3 Tom Lake: A Novel by Ann Patchett https://amzn.to/47SfixX   Support my affiliates Podbean affiliate: https://www.podbean.com/NCPB Advertise on Podbean: https://sponsorship.podbean.com/NCPB Audible Gift Memberships: https://amzn.to/3of4yqZ Try Audible Plus: https://amzn.to/41yjsXV Shop MyID: https://lddy.no/1frus Ebay Deals: https://t.ly/oBfE

Joseph Grenny is a New York Times bestselling author of eight books, including the communication classic, Crucial Conversations. His work has been used by nearly half of the Forbes Global 2000 and has helped millions of people achieve better relationships and results. He cofounded Crucial Learning (formerly VitalSmarts), one of the world's most respected learning and organization development firms, offering courses in communication, performance, and leadership. Joseph also cofounded The Other Side Academy (TOSA), a residential school that teaches vocational and life skills to people with histories of crime, addiction, and homelessness. On today's Podcast Steve talks with Joseph about the program at TOSA and the resultant changes evident in their students' lives. He also shares how God called him into this vital mission and the influence he's had by being obedient to that calling. --- Support this podcast: https://podcasters.spotify.com/pod/show/embracing-brokenness/support

A recent survey from VitalSmarts revealed that more than 80% of workers are hiding from at least one uncomfortable conversation at work. And Google data reveals that when it comes to the difficult conversations at work there are 10 that are especially difficult. Listen in to discover those ten conversations and then 10 tips to tackle them.Drink of the week….Michael Scott's the One of Everything CocktailLink to the recipeIf you liked what you heard today, please leave a review and subscribe to the podcast. Also, please remember to share the podcast to help it reach a larger audience.Click to BUY MY BOOK!CLICK TO DOWNLOAD CHAPTER ONE AUDIO FREEClick to BOOK ME AS A SPEAKERClick to SIGN UP FOR MY NEWSLETTERJulie Brown: WebsiteInstagramLinkedInYoutube

The HR Works Showcase series returns with another great feature episode from BambooHR's The Era. Listen as host and BambooHR CEO, Brad Rencher, takes us on a deep-dive into healthy communication and how it can be the key component for an organization's success. Brad interviews the co-founders of BambooHR, Ben Peterson and Ryan Sanders, as they reveal the origin stories behind two of their company's core values. He then shares a conversation with VitalSmarts co-founder, Joseph Grenny, about how remote work is impacting workplace communication, and closes out with an employee's story about remote work gone wrong.  This is not one to miss!

Jonny Craig talks with Pam Dykstra about Crucial Conversations.Pam is an Experienced Master Trainer working in the professional training & coaching industry. Skilled in Customer Service, Coaching, Organizational Development, Team Building, and Public Speaking, she is on the team at VitalSmarts.com.Take your free Style Under Stress Assessment here!Don't listen to this episode with taking a few minutes after it to jot down some critical next steps you need to take in applying what you've learned!

================================================== ==SUSCRIBETEhttps://www.youtube.com/channel/UCNpffyr-7_zP1x1lS89ByaQ?sub_confirmation=1================================================== == DEVOCIÓN MATUTINA PARA JÓVENES 2022“EJEMPLOS Y ENSEÑANZAS DE LAS ESCRITURAS”Narrado por: Daniel RamosDesde: Connecticut, Estados UnidosUna cortesía de DR'Ministries y Canaan Seventh-Day Adventist Church  11 DE MAYO LA AMISTAD EN LA FAMILIAHay amigos que no son amigos, y hay amigos que son más que hermanos (Proverbios 18:24).MUCHOS DE LOS PROBLEMAS QUE SURGEN EN LA FAMILIA son porque no existe una verdadera amistad entre sus integrantes. La falta de comunicación, la agresión psicológica, el aislamiento, las frustraciones y los celos son factores que alteran la convivencia hogareña y frustran cualquier intento de amistad.Los cónyuges que manifiestan amor en todas las órdenes y se consideran amigos, están más capacitados para enfrentar las pruebas y los problemas de la vida y salir victoriosos, que aquellos que viven en la indiferencia o prefieren guardarse para sí mismos sus sentimientos.De igual manera, aquellos padres que se preocupan por tender lazos de amistad con sus hijos, lograrán que éstos escuchen mejor sus consejos y sabrán cómo enfrentar las crisis que les sobrevengan mientras van superando etapas. La personalidad y la crianza recibida contribuye a engrandecer o menoscabar la amistad con los hijos, pero la indiferencia emocional hacia ellos los llevará a buscar amistad fuera del hogar, y estas no siempre tendrán principios sanos para guiarlos. «En diciembre de 2006, una encuesta en Estados Unidos realizada por VitalSmarts reveló que la mayoría de los padres (57%) admite tener dificultades para hablar con sus hijos adolescentes sobre temas que les preocupan. Es más: el 74% de los padres confiesa que no logra que sus hijos les contesten preguntas y ni siquiera pueden saber si los escuchan cuando les hablan» (Alejandra Folgarait, En trance: todo lo que querés saber sobre drogas de diseño, pp. 155-156).Dentro de tu familia: ¿Eres amigo/a de tu cónyuge? ¿Puedes abrirle el corazón y contar tus secretos más íntimos porque él o ella son una fuente de amistad? ¿Te consideran tus hijos su amigo y confidente o ignoras su vida íntima y personal?El proverbio de este día contiene un mensaje sublime: «Hay amigos más que hermanos». Mostrar interés, aceptación y deseos de escuchar a la otra persona favorece enormemente el vínculo de amistad, y la amistad dentro del hogar fortalece la unión de sus integrantes.Jesús, el Hijo de Dios, mostró ser el amigo más grandioso que tuvo la humanidad, ya que nadie tuvo «mayor amor que este, que es el poner su vida por sus amigos» (Juan 15: 13), y Jesús ofrendó su vida porque nos considera sus amigos. Él es nuestro gran ejemplo para profundizar los lazos de amistad dentro de la familia.

Odile Faludi Episode 105 Potential Transactions You Overlook Every Day! Featuring Odile Faludi, Kickstarting Conversations Workshop -The Lockbox Podcast with Jeffrey Brogger  Odile Faludi understands the power of real estate from her owing it and doing some investing, but her strength is in empowering real estate professionals to close more deals. Odile calls it kick starting a client conversation, while others call it cold calling. Odile Faludi has worked in the not-for-profit, real estate, and management consultancy space for the last 15 years. She has a proven track record of opening doors of top-level executives in the ASX 200 list of companies in Australia. She is trained in “Crucial Conversations” through Vitalsmarts. They have helped 300 of the Fortune 500 companies realize significant results using a proven method for driving rapid, sustainable, and measurable change in behaviors.   In this episode, Odile shares the thought process behind her conversation starters and other tips to expand and widen your current network. Highlights of our conversation include: The effectiveness of using a mobile phone number. Know what's going on in the neighborhood and share it with your customers. Garage sale kick starter conversation starters. Relationships are built over touchpoints. Saying something nice is the most important way to start a conversation. More tips and conversation pointers.  Enjoy the show! Connect with Odile: Website: https://www.odilefaludi.com.au/ LinkedIn: https://au.linkedin.com/in/odilefaludi Online Course: https://courses.odilefaludi.com.au/ Connect with Jeff: https://steezy.digital/ Facebook: https://www.facebook.com/jeffrey.brogger  LinkedIn: https://www.linkedin.com/in/jeffrey-brogger/ Twitter: https://twitter.com/jeffbrogger FREE DOWNLOAD: The Ultimate Real Estate Goal Setting Framework This SMART spreadsheet will automatically breakdown the number of phone calls, appointments, or open houses you need to achieve your income goal!!! Click below to download this SMART spreadsheet today! https://steezy.digital/ultimate-real-estate-goal-setting-framework Learn more about your ad choices. Visit megaphone.fm/adchoices

Odile Faludi is a cold calling expert but she hates the words, “cold calling.” Odile says, “It is all about Kick Starting a Client Conversation.” When you have the right mindset the dialogue flows differently. She is trained in “Crucial Conversations” through Vitalsmarts. They have helped 300 of the Fortune 500 companies realise significant results using a proven method for driving rapid, sustainable, and measurable change in behaviours. Odile Faludi has worked in the not-for-profit, real estate, and management consultancy space for the last 15 years. Her website is https://www.odilefaludi.com.au/ | Her YouTube is Odile Faludi --- Send in a voice message: https://anchor.fm/1percentpod/message

Odile Faludi, Keynote Speaker, Facilitator and Accountability Coach Odile Faludi is a cold calling expert but she hates the words, “cold calling.” Odile says, “It is all about Kick Starting a Client Conversation.” When you have the right mindset the dialogue flows differently. She is trained in “Crucial Conversations” through Vitalsmarts. They have helped 300 of the Fortune 500 companies realise significant results using a proven method for driving rapid, sustainable, and measurable change in behaviours. Odile Faludi has worked in the not-for-profit, real estate, and management consultancy space for the last 15 years. She has a proven track record of opening doors of top-level executives in the ASX 200 list of companies in Australia. With her fearless but friendly approach, she successfully facilitated a small team of management consultancy experts to secure a 2.2 million dollar deal. Furthermore, because of her proven success, as a result, she has been able to duplicate and repeat this process of entry time and time again. Finally, in addition, her initial entry point is always a cold call. Links Website https://www.odilefaludi.com.au/ Online Course https://courses.odilefaludi.com.au/ Youtube Channel Odile Faludi https://www.youtube.com/channel/UCgKVpzYC9Zgp4qmfFdndU3g LinkedIn https://au.linkedin.com/in/odilefaludi Facebook https://www.facebook.com/odile.faludi Instagram https://www.facebook.com/odile.faludi Twitter @odilefaludi

The fastest way to get a business going is by simply picking up the phone. First, you leverage on your warm market. Your Power Base, the people that know you. After you have exhausted that then you need to throw the net much wider. Then you need to talk to other business owners that you may not know. How is the best way to approach this? Is there a process? Should this be a daily, weekly, or monthly activity? Does this come under effective business development? It is a big topic so I think the above is enough to go with. Odile Faludi is a cold calling expert but she hates the words, “cold calling.” Odile says, “It is all about Kick Starting a Client Conversation.” When you have the right mindset the dialogue flows differently. Odile is trained in “Crucial Conversations” through Vitalsmarts. They have helped 300 of the Fortune 500 companies realise significant results using a proven method for driving rapid, sustainable, and measurable change in behaviours. Connect with Odile: https://www.odilefaludi.com.au/ Website https://www.odilefaludi.com.au/ Online Course https://courses.odilefaludi.com.au/ Youtube Channel Odile Faludi https://www.youtube.com/channel/UCgKVpzYC9Zgp4qmfFdndU3g LinkedIn https://au.linkedin.com/in/odilefaludi Facebook https://www.facebook.com/odile.faludi Instagram https://www.facebook.com/odile.faludi Twitter @odilefaludi

Odile Faludi is a cold calling expert but she hates the words, “cold calling.” Odile says, “It is all about Kick Starting a Client Conversation.” When you have the right mindset the dialogue flows differently. She is trained in “Crucial Conversations” through Vitalsmarts. They have helped 300 of the Fortune 500 companies realise significant results using a proven method for driving rapid, sustainable, and measurable change in behaviours. Odile Faludi has worked in the not-for-profit, real estate, and management consultancy space for the last 15 years. She has a proven track record of opening doors of top-level executives in the ASX 200 list of companies in Australia. With her fearless but friendly approach, she successfully facilitated a small team of management consultancy experts to secure a 2.2 million dollar deal. Furthermore, because of her proven success, as a result, she has been able to duplicate and repeat this process of entry time and time again. Finally, in addition, her initial entry point is always a cold call. Connect with Odile: Website: https://www.odilefaludi.com.au/ LinkedIn: https://www.linkedin.com/in/odilefaludi/?originalSubdomain=au +++++ Exclusive Offers: I am providing the details of the exclusive offer for your listeners that we would like to promote on your show through different ad formats; Offer 1: Get Exclusive 15% on Designhill's Contest Service Use code: WF15 Validity: Offer valid till 30th Nov 2021 Link: https://www.designhill.com/launch?utm_source=grindsellelevate&utm_medium=podcast&utm_campaign=contest Offer 2: Get Exclusive 25% Off on Designhill's Logo Maker Service Use code: WF25 Validity: Offer valid till 30th Nov 2021 Link: https://www.designhill.com/tools/logo-maker?utm_source=grindsellelevate&utm_medium=podcast&utm_campaign=LM Offer 3: Get Exclusive 10% Off on Printshop by Designhill Use code: WF10 Validity: Offer valid till 30th Nov 2021 Link: https://www.designhill.com/shop/?utm_source=grindsellelevate&utm_medium=podcast&utm_campaign=PS +++++ Subscribe to the Podcast! ▶︎ PODCAST | https://bit.ly/3bU6D3l Please Follow & Connect with me! Link's Below ▶︎ WEBSITE | https://tyzerevans.com ▶︎ YOUTUBE | https://youtube.com/c/tyzerevans ▶︎ INSTAGRAM | https://instagram.com/tyzerevans ▶︎ FACEBOOK | https://facebook.com/grindsellelevate ▶︎ LINKEDIN | https://linkedin.com/in/tyzerevans ▶︎ TWITTER | https://twitter.com/tyzerevans ▶︎ TIKTOK |

Crucial conversations are just that … crucial. Your ability to have important, results-based conversations with employees help promote employee growth and lead to business success. The way you go about crucial conversations matters. We chat with an industry expert to give you tips on how to hold crucial conversations that will make a difference for your business and your employees. Check out Barbara Hauser's work at VitalSmarts.com and subscribe to the Crucial Skills newsletter.

Brad interviews the co-founders of BambooHR, Ben Peterson and Ryan Sanders, and discovers the origin stories behind two company values. He also speaks with Joseph Grenny, co-author of best-selling book Crucial Conversations and co-founder of VitalSmarts, about social capital, lag time, and how remote work is impacting communication in the workplace. Lastly, Nessie Larsen shares a story about an out-of-touch manager and plowing snow.

Every child inevitably would experience pain in the course of their life, but if not addresses appropriately, these experiences can have long-lasting and detrimental effects which carry into adulthood. What's even more remarkable is that healthcare experiences including what we do  as part of healthcare as professionals is often a significant part of what causes pain and anxiety  for children.  Efforts to minimize distress, discomfort, pain and related anxiety  should be a priority in healthcare. What can healthcare professionals do to prevent, minimize, and ease a child’s fear, anxiety and pain over the medical procedures that they need to undergo as part of their treatment and care?   Join me in this episode as I talk about the prevention and treatment of pain caused by procedures within the hospital and healthcare settings with Stefan Friedrichsdorf, MD, medical director of the Center of Pain, Palliative and Integrative Medicine at the UCSF Benioff Children’s Hospitals in Oakland and San Francisco!   Dr. Stefan Friedrichsdorf, MD, FAAP is a Professor of Pediatrics at the University of California at San Francisco (UCSF).    Find out about his "Comfort Promise" and 4 simple steps that every healthcare professional should ensure to relieve or decrease pain and anxiety among kids who are undergoing treatment and minor or major procedures.  Dr Friedrichsdorf shares his experiences, findings, outcomes, implementation plan and even some of the common barriers as well as ways to address them often overlooked   Takeaways In This Episode: How Dr. Stefan got involved in pediatric pain Dr. Stefan talks about the prevention and treatment of pain caused by procedures in our hospital, and the staffs Situations where children in hospitalized settings are experiencing pain and anxiety from their treatment procedures The prevention and treatment of pain and anxiety caused by needles What is the “comfort promise”? The four steps to decrease pain and anxiety caused by vaccinations? How to get past the barrier of having our colleagues recognize that this issue of fear and anxiety brought about by treatment procedures is an important issue?   Links  Stefan Friedrichsdorf, MD FAAP LinkedIn Twitter His paper Clinicians Pain Evaluation Toolkit Proactive Pain Solutions   About the guest: Stefan Friedrichsdorf, MD FAAP   Stefan Friedrichsdorf is the medical director of the Center of Pain Medicine, Palliative Care and Integrative Medicine at the UCSF Benioff Children’s Hospitals in Oakland and San Francisco. He's a Professor of Pediatric at the UCSF.     Dr. Friedrichsdorf received the 2016 “Elizabeth Narcessian Award for Outstanding Educational Achievements in the Field of Pain” by the American Pain Society and the 2011 “Hastings Center Cunniff-Dixon Physician Award”. He was the medical director of the department of pain medicine, palliative care & integrative medicine at Children’s Minnesota from 2005-2020 and under his leadership the department grew into one of the largest and most comprehensive in the country. It received the “Circle of Life Award” by the American Hospital Association in 2008 and was the 2013 recipient of the “Clinical Centers of Excellence in Pain Management Award” by the American Pain Society and in 2018 the Albert Bandura Influencer Award from VitalSmarts.   He was the associate editor of the Journal of Pain and Symptom Management until 2020, the principal investigator of a National Institutes of Health (NIH) / National Cancer Institute (NCI) multisite study on the creation, implementation and evaluation of the Pediatric Palliative Care Curriculum “Education in Palliative and End-of-Life Care (EPEC)-Pediatrics”. In 2008 he founded and since then directs the annual Pediatric Pain Master Class, a unique week-long intensive course for interdisciplinary health professionals.   Dr. Friedrichsdorf has presented more than 750 lectures about pediatric pain medicine, palliative care and integrative medicine and has a track record of research and publications in the field, including more than 60 peer-reviewed articles and contributions to more than 25 books on the subject. He is president-elect of the Special Interest Group on Pain in Childhood of the International Association for the Study of Pain (IASP).   Dr. Friedrichsdorf received his MD degree from the Medical University of Lübeck, Germany, completed his pediatric residency at the University of Witten/Herdecke, Germany (Children’s Hospital Datteln), and undertook his fellowship in Pediatric Pain Medicine and Palliative Care at the University of Sydney, Australia (Children's Hospital at Westmead). He is double boarded in Pediatrics in Germany and the United States, a Diplomate of the American Board of Pediatrics, and trained in pediatric clinical hypnosis.  

You have just 1 minute to get more productive? Then meet Justin Hale! Justin is a Training Designer and Master Trainer for VitalSmarts, who offer GTD training in the US and Canada and many other great courses across the world. Perhaps you've also seen Justin before, as he is the face of a great series of tips called One Productive Minute. Listen to this episode to learn more from Justin on: - How he came across GTD and how it has helped him in his career and life, including handling an overwhelming personal challenge - How he uses GTD today and which tools he uses - How he sometimes tweaks the use of his Next Actions list items with timing and action details ..and much more! Justin shares a lot of great stories throughout this interview, hit play to learn more. Links: - VitalSmarts: https://www.vitalsmarts.com - One Productive Minute on Instagram: https://www.instagram.com/oneproductiveminute/?hl=en - Justin on LinkedIn: https://www.linkedin.com/in/justinnhale/ As always, if you have any feedback we'd love to hear from you via podcast@gtdnordic.dk, you can learn more about GTD in the Nordics at GTDnordic.com and find cool GTD gear at GTDshop.com.

Information in the past (ergo knowledge) was restricted to the few. However, the social media landscape provides individuals with their personal megaphone to the world. As most are aware, there are numerous benefits this provides, such as engaging directly with an audience. However, these benefits have to be balanced with a price, namely personal data and professional boundaries. Traditionally, Medical Practitioners, Doctors, and Specialists have approached social media cautiously. We discuss the pros and cons of medical practitioners accessing/using social media with Lee Aase, Director, Mayo Clinic Social Media Network and Mayo Clinic's Social & Digital Innovation team. For Lee, he has been working in the social medial field for over twenty years from politics to medical institutions. We discuss what information is being collected, how that can be used, and the best way Doctors can use social media. GUEST INTERVIEW Lee Aase Director, Mayo Clinic Social Media Network Aase.lee@mayo.edu | @LeeAase Lee Aase is director of the Mayo Clinic Social Media Network, which provides training resources, educational and networking events and a collaboration platform for health care professionals who want to safely and effectively apply social and digital strategies to fight disease, promote health and improve health care. Lee also leads Mayo Clinic's Social & Digital Innovation team, which manages Mayo Clinic's presence on general purpose social networks like Facebook, YouTube and Twitter as well as its owned blog and community platform. Key sites include Mayo Clinic Connect, an online patient community, Mayo Clinic News Network, and Sharing Mayo Clinic, a patient stories blog. Prior to joining Mayo Clinic in 2000, Lee spent more than a decade in political and government communications at the local, state and federal level. He was elected to Mayo Clinic's Voting Staff in 2016. In 2018 he received VitalSmarts certification as a trainer in the Getting Things Done (GTD) methodology for stress-free productivity. See omnystudio.com/listener for privacy information.

** Thanks for downloading this episode. If you'd like to stay in touch with our continuing story, Season 2 continues at This Medical Life, in which Dr Travis Brown continues his exploration of diseases and our approaches to treatment from history to the modern day. Have a look in your podcast app now for This Medical Life, and hit subscribe so you never miss an episode ** Information in the past (ergo knowledge) was restricted to the few. However, the social media landscape provides individuals with their personal megaphone to the world. As most are aware, there are numerous benefits this provides, such as engaging directly with an audience. However, these benefits have to be balanced with a price, namely personal data and professional boundaries. Traditionally, Medical Practitioners, Doctors, and Specialists have approached social media cautiously. We discuss the pros and cons of medical practitioners accessing/using social media with Lee Aase, Director, Mayo Clinic Social Media Network and Mayo Clinic's Social & Digital Innovation team. For Lee, he has been working in the social medial field for over twenty years from politics to medical institutions. We discuss what information is being collected, how that can be used, and the best way Doctors can use social media.   GUEST INTERVIEW Lee Aase Director, Mayo Clinic Social Media Network Aase.lee@mayo.edu | @LeeAase Lee Aase is director of the Mayo Clinic Social Media Network, which provides training resources, educational and networking events and a collaboration platform for health care professionals who want to safely and effectively apply social and digital strategies to fight disease, promote health and improve health care. Lee also leads Mayo Clinic's Social & Digital Innovation team, which manages Mayo Clinic's presence on general purpose social networks like Facebook, YouTube and Twitter as well as its owned blog and community platform. Key sites include Mayo Clinic Connect, an online patient community, Mayo Clinic News Network, and Sharing Mayo Clinic, a patient stories blog. Prior to joining Mayo Clinic in 2000, Lee spent more than a decade in political and government communications at the local, state and federal level. He was elected to Mayo Clinic's Voting Staff in 2016. In 2018 he received VitalSmarts certification as a trainer in the Getting Things Done (GTD) methodology for stress-free productivity.See omnystudio.com/listener for privacy information.

On this episode, hosts Dan and Tobi will be joined by Detroit Labs Co-Founder and Chief People Officer, Nathan Hughes. As a VitalSmarts certified trainer in Crucial Conversations, Nathan will lead Dan and Tobi through a role-playing exercise in which we’ll learn how to manage conflict through effective communication.

Rich Sheridan is my guest on this episode of Inside Ideas with Marc Buckley. Rich is CEO and Chief Storyteller at Menlo Innovations, is a successful entrepreneur and author of two best-selling books—Joy Inc.: How We Built a Workplace People Love and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear. Rich's passion for inspiring organizations to create their own joy-filled cultures has led him to address audiences across the world—through four continents and 18 countries (and counting) as well as throughout the United States. What motivates Rich to travel the world, speaking to tens of thousands of people in nearly every setting imaginable? What does he share with his audiences that makes them jump to their feet with enthusiasm and return to their organizations on fire with inspiration? Simply this: joy. More specifically, that joy in your organization is not just possible but essential—essential to profitability, to productivity, to every measure of success. Rich and his message of joyful leadership have been featured in press outlets ranging from Inc, Forbes and New York magazines to Bloomberg, U.S. News & World Report, NPR's On Point podcast, NPR's All Things Considered, and the Harvard Business Review. His videos for organizations such as Gemba Academy, VitalSmarts, and the Arbinger Institute continue to inspire audiences around the world. Rich doesn't just talk about joy in the workplace. He lives it every day at Menlo, the custom software and consulting company he co-founded in 2001 in Ann Arbor, Michigan. Since then, Menlo has received worldwide notice for its unique culture, including recognition by Inc. Magazine as the most joyful company in America. Menlo has also been recognized by the Alfred P. Sloan award for Business Excellence in Workplace Flexibility for 11 straight years and has received a lifetime achievement award for Freedom at Work from WorldBlu, as well as five revenue awards from Inc. magazine. Today people come to Menlo from all over the world—nearly 20,000 in the past seven years alone—to learn about Menlo and how they can create a culture of joy in their own organizations. https://menloinnovations.com/ https://menloinnovations.com/stories/culture/john-naisbitt-and-joy https://richardsheridan.com/ @menloprez https://marcbuckley.earth https://www.innovatorsmag.com https://onepoint5media.com

This week we continue our special series on the Art of Difficult Dialogue with master trainer and training designer, Justin Hale. Justin has traveled the world teaching businesses and individuals how to engage the art of productive dialogue by having Crucial Conversations. Today, Justin and Jessica have an incredibly helpful and practical chat about how we can better walk into our relationships ready to learn, grow, and have the conversations that are so important. Show Links
 — For more on Justin and his work with VitalSmarts: https://www.vitalsmarts.com/ — Head to Jessica Honegger's website for info on her book, newsletter, transcripts of Going Scared episodes, and more! https://jessicahonegger.com/ Jessica's Social IG- https://www.instagram.com/jessicahonegger/ FB — https://www.facebook.com/jessicahoneggerofficial T — https://twitter.com/jessicahonegger/ LI — https://www.linkedin.com/in/jessicahonegger/  

In this episode, Craig Harper, executive director of the Professional Association of Georgia Educators, talks with Joseph Grenny – social scientist, researcher, best-selling author, and founder of VitalSmarts. In coordination with research partners and co-authors, Joseph developed the communications and relationship frameworks of Crucial Conversations, Crucial Accountability, and other concepts designed to improve the lives of individuals and the effectiveness of organizations. Joseph has co-authored four New York Times bestsellers. You can learn more at vitalsmarts.com and josephgrenny.com. Issues Discussed in this podcast See something, say something when actions, behavior, and circumstances don't match Make Truth more important than Power in organizations and relationships Retribution for speaking up less likely than feared Happiness is a function of our capacity for Truth, Love, and Connection Safety and protection are required for honest expression of ideas Lag time in addressing issues determines the health of any social system Speaking “up” within an organization is possible, and when done properly, results in broader trust, involvement, and opportunity Communication is more difficult today because technology and virtual connections create more opportunities to avoid real contact and healthy conversations Motives, intent, and responsibility matter when addressing difficult issues Generational vs. technological differences in communication Help for people to overcome chronic behavioral issues that led to criminal justice consequences Note to PAGE members: Listen carefully for a professional learning opportunity. Music "Inspirational Outlook" and "Postcards" by scottholmesmusic.com

Acts 18:24-28Apollos not only spoke boldly, he listened humbly. Now if only we could all balance both of those characteristics.Read the written devo that goes along with this episode by clicking here. We discuss "Crucial Conversations," a great book written by the Vital Smarts group. If you'd like to check it out, you can purchase it by clicking here. (We do not receive any kickbacks, royalties, or referral fees for sales of this item or sales at the site linked.) Let us know what you are learning or any questions you have. Email us at TextTalk@ChristiansMeetHere.org. Join the Facebook community and join the conversation by clicking here. We'd love to meet you. Be a guest among the Christians who meet on Livingston Avenue. Click here to find out more. Michael Eldridge wrote and sang all four parts of our theme song. Find more from him by clicking here. Thanks for talking about the text with us today.

Joseph Grenny is the co-founder of VitalSmarts, one of the most respected corporate training and organizational development companies globally with clients representing 300 of the Fortune 500 companies.  Joseph also co-founded The Other Side Academy, which is a two year, peer-run residential school for those with deeply broken lives. They help people with long histories of crime, homelessness, and addiction to transform their lives at no cost to them or the government. He is the Chairman of the Board of Unitus Labs, a nonprofit on a mission to reduce global poverty through economic self-empowerment. They've deployed over a billion dollars globally to battle poverty. Joseph is a four-time New York Times bestselling author with seven books to his credit, including Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. In this episode… Change is hard-hitting and more often than not, it will require you to sacrifice ego, time, and money. But if you have to choose between sacrificing your ego, time, money, and your organization's growth, what will it be? According to Joseph Grenny, if business leaders are not capable of showing their people that they're willing to put your ego on the line, it will be difficult to lead change within your organization. In this episode of the Inspired Insider, Dr. Jeremy Weisz interviews Joseph Grenny of VitalSmart about how the training school that he co-founded, The Other Side Academy, is helping change the lives of people with long histories of crime, homelessness, and addiction. Joseph also talks about the challenges that come with working with executives in leading change, how to best receive tough feedback, and more. Stay tuned. 

Social scientist, author, and business leader Joseph Grenny shares some tips on how to create a 'Be Safe. Feel Safe' work culture. Because nervous employees don’t work and nervous customers don’t buy! Grenny converses with Boyd on how to influence change in your business. Learn more, view the webinar, and sign up for training at VitalSmarts.com.   ‘Inside Sources with Boyd Matheson,’ Opinion Editor at Deseret News, takes you inside the latest political news and current events, providing higher ground for today's discussions. Listen live Monday through Thursday from 11 am to noon at 1160 AM and 102.7 FM, online at KSLNewsradio.com, or on the app. Listen on-demand as a podcast on your favorite platform or web browser. Follow us on Facebook and Instagram.  Want more Boyd? Don’t forget to listen to his Deseret News podcast ‘Therefore, What?,’ sign up for his weekly newsletter, and follow him on Twitter.

JavaScript Remote Conf 2020 May 13th to 15th - register now! Charles originally interviewed Jonathan at a restaurant in Utah, but there was an issue with the recording and they wound up re-recording remotely due to COVID-19. Jonathan starts out talking about what it was like to put together a video for Clean Coders with Uncle Bob present. Jonathan then talks about taking Uncle Bob up to Snowbird to see where the Agile Manifesto was conceived and signed. We then talk about team organization, hiring, and other challenges of working in a team. Host Charles Max Wood Guest Jonathan Oliver "The MaxCoders Guide to Finding Your Dream Developer Job" by Charles Max Wood is now available on Amazon. Get Your Copy Today! Links Working effectively with legacy code Crucial Conversations – VitalSmarts The Other Side Academy Clayton Christensen author page on Amazon Leadership and self deception book 7 habits of highly effective people Follow Jonathan on Twitter > @jonathan, SmartyStreets, email: jonathan@smartystreets.com

Justin Hale, productivity guru at VitalSmarts, joins Richard today. Uniquely positioned at the the intersection of VitalSmarts and Getting Things Done methodology, Justin shares his perspectives on productivity. Capturing intentions in a place other than your own mind, replacing to-do lists with 'next action' lists, and clarity to Get. Things. Done. All inside.

Psychological Flexibility (0:00:00)Sometimes, it feels like someone threw a wrench into what was going to be a good day. But that's just life... it's always changing and requires us to be flexible. In fact, stretching our mental and emotional capabilities is just as important as stretching our muscles, especially in tumultuous times. Luckily, we can learn how to become psychologically flexible to manage our ever-changing world. Joining us today is Dr. Lara Fielding, a Clinical Psychologist specializing in Mindfulness-Based Cognitive Behavioral Therapies. She's here to discuss how to adapt our minds and emotions to roll with the punches.  Personal Branding (0:16:05)As great as it is to showcase our lives to the digital world, being aware and even deliberate about what we post is more important than we realize, especially in regards to our career. Here to join us today is career expert Josh Doody to share how we can use our social media to further our careers and impress future employers.  Relationships and Politics (0:34:37)Have you ever had a conversation go completely south after bringing up a political topic? Even if you have the best intentions, politics have a way of causing arguments, bringing up hurt feelings, and even destroying relationships. A study by VitalSmarts showed that nearly 3 out of 4 people reported that a political discussion has hurt a relationship, with 1 in 4 saying that relationships never fully recovered. Here to talk more about how we can develop the right skills for having civil political conversations with our peers without burning bridges is Joseph Grenny. Joseph is the cofounder of VitalSmarts, a leadership training company.  Pandemic Parenting (0:50:35)When the stay at home orders started coming in and schools starting closing, I know many parents were feeling a little nervous and overwhelmed by the fact that they were now going to be their kids' entertainers, teachers, and caretakers for 24 hours 7 days a week. Parenting is a big responsibility under normal conditions, but these extraordinary times seem to have made it extra hard. So, how should we adapt our parenting during this time and how can we stay sane? We wanted to get some tips for all the parents out there on how to handle this new normal at home. Here to share his advice with us is Developmental Behavior Pediatrician and author, Dr. Damon Korb.  Dance From Home (1:06:16)Social isolation has given many of us the time and opportunity we need to achieve some of our goals and dreams... including learning how to dance. And, I don't mean learning Tik Tok dances or how to do the Soldier Boy routine, even though those are good and fun. I mean actual, skillful dancing. In fact, there are many resources out there available for aspiring dancers and dancers who want to keep practicing while they can't go to a studio. Amy Miller is a Co-Director and a performing member of Gibney Company in New York City, and she's with us today to talk about how we can dance at home during COVID-19.  Weekend Review (1:27:11)Lisa and Richie talk about what new shows, movies and books are available this weekend.

I had recently Stephanie Bowman and Reta Clyde as guests on one of the most impactful [and timely!] podcasts in the series to date! HCA Healthcare [www.hcahealtcare.com] was founded in the USA in 1968. They have 280,000 staff with hospital facilities in 20 states. The organisation is committed to the care and improvement of human life. Stephanie Bowman is the Director of Organisational Development, and Reta Clyde is the National Group Senior Leadership Training Specialist. HCA Healthcare have been a VitalSmarts customer for more than 10 years. With 9500 Charge Nurses alone, the task of training and developing the organisation is massive! HCA invest well in the people. A big part of Stephanie’s and Reta’s roles is to use Crucial Conversations training to give the people a framework and a vernacular - to help humanise people as well as conversations! Their ongoing work in developing people at all levels within the organisation continues to pay real dividends. They witness their teams across the organisation having real confidence in their leaders, and more importantly also in their senior executives. In the current crisis, their leaders are all seen moreso than ever to be doing the right thing! Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the VitalSmarts healthcare research The Silent Treatment. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

Our special guest Joseph Grenny is from VitalSmarts; co-author of Crucial Conversations, Crucial Accountability, Change Anything, and Influencer--all NY Times Best Sellers. He reverses what we think we know about leading teams as he and Richard discuss the differences between Truth and Power; keeping an open dialog with patients and teams; and the importance of realizing that being safe does not equal feeling safe.

Kate Selway is the People and Capability Director for Jade Software, based in Christchurch in South Island of New Zealand. Kate has a passion and obvious empathy for people that has been shaped by background in psychology. She has had a successful career in HR (a term she greatly detests), enjoyed various People & Culture (much better than HR) roles, and is relishing her time at Jade Software.  Kate has been delivering Crucial Conversations to the organisation over the past 18 months. Their leadership development framework uses 'The Rocket Model', based upon the work from Gordon Curphy and Robert Hogan. Kate's work in driving culture has created a significant shift to much more openness and engagement.  Combining the power of People, Data and Software to create unique customer experiences, Jade Software delivers business-critical software for a range of industries including banking, insurance, agriculture, retail, aviation security and more.  In our experience through VitalSmarts in working with the largest IT companies across the globe, such as Microsoft, Facebook, Google, etc, we already know what Kate experiences every day in driving culture - Software engineers and developers range of finely tuned skill, not so much including communication skills and creating psychological safety!  In the podcast Kate’s passion around their leadership development was obvious. She continues to drive a strong focus around redefining the organisation’s values as well is the implementation of soft skills Inside this episode you’ll learn: About the power of investing in people How and why leaders should lead in IT The value of teaching people to ‘dare to be different’ Why psychological safety is integral How and why to hold people accountable to the values Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the work of Gordon Curphy and Robert Hogan – ‘The Rocket Model’ If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

At-Home Adventures (0:00:00)Social distancing doesn't mean you can't still have adventures, especially if your family is all home with you. This crazy time where we are all staying at home as much as possible could potentially be a very memorable time for you and your family. Today for Lisa's Adventure Club, we want to show you how to have fun while indoors and come up with unique ways to keep your kids entertained. Joining us is Erika Anderson, producer of the MomForce Podcast. She is also finding new ways to have adventures with her family during this time.  Reconnecting With Teenagers (0:15:50)The teen years are weird and awkward for everybody, but they can be especially hard on boys and their parents. Sometimes, sweet and talkative little boys will become sullen and reserved as they get older. As a parent, this can be scary! How do you stay close with your son throughout his teenage years? Here with us to answer this question is Dr. Laura Markham. She is a psychologist, author, and parenting coach.  Dry Hands and Handwashing (0:37:04)The CDC has advised that we wash our hands thoroughly and often to stay healthy. In fact, there are 5 steps to wash your hands the right way: Wet, Lather, Scrub, Rinse and Dry. But that last step may be leaving a lot of you with flaked, dry, cracked hands that are actually more susceptible to germs and other bacteria according to the American Academy of Dermatology. Moisturizing is an important step to the handwashing process, and to help us understand how we can best implement good techniques is Dr. Adam Friedman of the American Academy of Dermatology.  Social Distancing (0:50:34)As we are all dealing with the coronavirus, we would like to reinforce the idea of social distancing. The CDC has guidelines for how you can implement this practice, and encourages everyone to make a conscious effort to follow. To help us understand this practice and how we can stay calm while doing our best to prevent the spread of COVID-19 is Carolyn Cannuscio , a social epidemiologist and Associate Professor of Family Medicine and Community Health at the Perelman School of Medicine at the University of Pennsylvania.  Mini Book Club: Business and Nonprofit Books (1:06:59)Rachel Wadham , of BYU Radio's Worlds Awaiting , talks with Lisa and Richie about the best books about business and nonprofits to read during the COVID-19 quarantine.  Working Remotely (1:26:03)Due to safety concerns regarding the coronavirus, many companies have decided to have their employees work from home. While this will help stop the spread of the virus, a study done by VitalSmarts shows that more than 1 in 5 employees don't feel their team members have good enough collaboration habits to work effectively from home. Despite the inherent challenges, businesses and employees can be successful working remotely with some mindful adjustments. Here to share some tips on how businesses should approach this change and continue to run effectively while employees work from home is Joseph Grenny. Joseph is the cofounder of VitalSmarts, a leadership training company.

Dr Shaun Ridley is the Deputy Chief Executive Officer for the Australian Institute of Management WA Shaun has been an integral part of AIM WA for 35 years. As a result, he is one of experienced leaders in WA in organisational professional development as well as adult learning.   Vitalsmarts ANZ partner with AIM WA as part of our training delivery platform across Australia and New Zealand. Working with Shaun and his team for us is an absolute pleasure! Of all of the AIM organisations around Australia, AIM WA is by far the most experienced and successful, thanks to Shaun and his team In the podcast Shaun shared openly about his experience in partnering with organisations in developing and nurturing their internal leadership capability. He explains that whilst learning and development frameworks contain a range of facets to help grow and maintain performance, attending to the small things makes a really big difference in developing and engaging leaders! Inside this episode you’ll learn: Why small things really do matter – and surely gives a great example! How to develop leadership capability About developing your people others into the best leaders that they can be Why psychological safety is integral How to use new age skills with the modern worker Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the work of Barry Posner – The Leadership Challenge. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

https://www.linkedin.com/in/patricia-capeluto/ “Precisa ser tão difícil a gente se relacionar com os outros?” Passei 22 anos na vida corporativa me fazendo essa mesma pergunta todos os dias. Nas empresas em que trabalhei e nos clientes que atendi, percebia claramente que a comunicação entre as pessoas impactava diretamente no ambiente, na produtividade e nos resultados. Para o bem e para o mal. Decidi contribuir com o mundo de outras formas: fiz uma transição de carreira, mergulhei na Comunicação Não Violenta (da qual sou disseminadora e praticante), me capacitei em Conversas Cruciais pela Vital Smarts e me tornei Mediadora de Conflitos. Hoje ajudo as organizações a tornarem-se lugares mais felizes para se trabalhar, e ensino seus profissionais a usarem a comunicação empática e assertiva. Instagram: @patricia_capeluto YouTube: /patriciacapeluto Email: contato@patriciacapeluto.com.br --- Send in a voice message: https://anchor.fm/pipocaagil/message

Ever shied away from giving someone candid feedback? Join Joseph Grenny and Hunter Muse as they discuss how 200% accountability has contributed to the incredible success and strategy of The Other Side Academy. Joseph shares the benefits of being honest with others and stresses the importance of being honest with yourself about how you're fulfilling your personal stewardship. 

It is always a pleasure to connect with Justin Hale Justin is a Master Trainer and Training Designer with VitalSmarts LLC based in Utah He is a very dynamic and upbeat speaker and host of One Productive Minute at VitalSmarts. Justin’s work in promoting the power of productivity on Linkedin is nothing short of highly engaging and very professional. This podcast is all about the power of productivity to achieve one thing – to look back at the end of a week and know that you achieved way more than you set out to! It is all about how to be ‘productive on Purpose’! Whilst the aim of using Crucial Conversations skills is to get better results faster, Justin also promotes [and practices] – how to begin your day, how to handle emails one time, and most importantly how to do/decide /take action! Inside this episode you’ll learn: Why to NOT be engaged with lots of things How to use active memory About capturing ideas – but not in your mind The skill of compartmentalising   About the power of implementing do, decide, renegotiate    Thanks for joining us and we hope you enjoyed learning about the power of being productive on purpose. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a link for the work of Roy Baumeister – Consider it Done.   If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.  

I connected with Kingsley Weber from Imdex Limited. IMDEX develop cloud-connected devices and drilling optimisation products to improve the process of identifying and extracting mineral resources for drilling contractors and resource companies globally. All our current mining clients across the world use Imdex services Kingsley is the global HR Director for Imdex. He is always very upbeat and passionate about driving culture. He is the most highly travelled person that I have ever worked alongside! We connect anywhere from Europe, to Africa, Dubai and also Central America. Occasionally Australia!     This podcast is all about the value of establishing leadership behaviours and how this connects with and helps drives high performance results. Imdex use Crucial Conversations alongside business acumen training and a range of other PD to help equip their leaders to deal with the demands of competing in their marketplace Inside this episode you’ll learn: What do I do as a leader to engage with my teams The value of congruence About the need to clarify a compelling vision Why values need to be aligned with leadership behaviours Value of building respect and setting clear expectations Thanks for joining us and we hope you enjoy learning about why setting and clarifying leadership behaviours leads directly to high performance and significantly better results. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of the work of Steve Glowinkowski ‘Its Behaviour, Stupid’ If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I had a high energy and very engaging chat with Scott Robley from VitalSmarts USA. Scott is a speaker, Trainer, Coach, and Client Solutions Engineer at VitalSmarts. We met with Scott at the recent VitalSmarts global conference where he presented the 40/20/40 model for high impact learning, based upon model developed by Robert O. Brinkerhoff This podcast is all about how to maximise your training ROI and ROE by preparing well, high engagement delivery, followed by implementation. The skills are based on more than 30 years of research, strongly evidence-based and well-grounded in the fundamentals of human behaviour – and completely counterintuitive! Whilst the two day Crucial Conversations training is very comprehensive, there is much more to be done to embed the skills and create a common language around performance and accountability Inside this episode you’ll learn: To always start with ‘Why’ The value of sponsorship and senior executive engagement To maximise training always have their ‘EAR’ How to ‘share the music’ and create ‘opportunities to dance’ Why high impact learning creates high performance cultures Thanks for joining us and we hope you enjoy learning how to significantly improve your training delivery through a formalised embedding system. How to create and sustain a common language around performance and accountability. If you enjoyed please leave us a review on iTunes. As we mentioned in the podcast, click here for a copy of the Robert Brinkerhoff model If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

The health of any relationship, team, or organization can be measured by the lag time between identifying problems and discussing those problems.  And couldn’t the same be said for how we respond to fire and EMS calls?  We don’t seem to have hang-ups when it comes to quickly and systematically identifying problems on the fireground and EMS scene.  So, why do we have such a problem making the connection when it comes to our relationships within the firehouse walls? In today’s episode, I’m going to share some insight that I received while at a VitalSmarts training here in Phoenix where I learned some of the things discussed in their book Crucial Accountability. And make sure to stay tuned because at the end I will give some details on how you can win a free copy! -- Firefighter Podcast Facebook Community IGNITEd Readers Book Club Lacking Resolve at Work The Janitor Story from Crucial Accountability The Four Agreements book Episode 006 - The Four Agreements --- Send in a voice message: https://anchor.fm/ignitedff/message

I had a very engaging conversation with Anna Ranaldo. Anna is a Brene Brown Thought leader as well is a certified ‘Dare to Lead’ facilitator. She is currently working extensively with corporations, organisations, education etc across Australia and New Zealand.  Anna has an extensive organisational development/HR background across global organisations like Santos, PWC and Shell. Her specialty is helping organisations to navigate change. Anna is also a certified Crucial Conversations trainer I loved how Anna weaves in her extensive Crucial Conversations experience around her work in helping leaders to create psychological safety. She referred to trust as the bedrock of true vulnerability Anna’s work around ‘Dare to Lead’ is currently helping leaders in all industries to not only ‘show up’ as the leaders they should be, but also how to really ‘lean in when situations get tough when they need to be powerful, not powerless’ Inside this episode you’ll learn about: Vulnerability and why is it an accurate measure of change why ‘clear is kind ‘and what that looks like Enabling high-quality trust How creating safety is pivotal to vulnerability Why leaders need to remove their ‘armour’ and ‘lean in’ to tough situations To find out more about how VitalSmarts can help you create a culture of speaking up visit vitalsmarts.com.au and click ‘I need help now’. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

I connected with my good friend Caroline White today in a really enjoyable and engaging podcast. Caroline spoke passionately about her extensive 20+ year experience across a range of industries, and explained about the systematic process that she used to equip leaders in creating a high-performance culture and environment: Getting the environment to create and support leaders Creating leadership Capability The Essential leadership skill sets and behaviours Caroline has worked across a range of industries including hospitality [Marriott Hotel Group], banking and finance and education. She is passionate about leadership and capability and is also a very experienced Crucial Conversations trainer. Caroline has been personally involved in helping organisations across Australia to create sustainable cultures of high-performance Inside this episode you’ll learn Why getting the environment right is the foundation to creating culture and capability Why leaders need confidence through building competence The essential skill sets required to equip leaders for success The impact of informal check ins and why they can be so powerful The essential Crucial Conversations required by ALL leaders Thanks for joining us and we hope you enjoy learning how to build your own leadership culture and equip your leaders the success. If you enjoyed please leave us a review on iTunes. If you want to learn more about VitalSmarts skills mastery, please subscribe and feel free to review and share with your associates.

“The world breaks everyone and afterward many are strong at the broken places.” - Ernest Hemingway Making mistakes is human and we all deserve second chances if we are willing to right the wrong, but sometimes people are not given the opportunity to do so. As a parent of two children who got involved with drugs and were in and out of jail, Joseph saw firsthand how incredibly broken our judicial system is, so he and his wife decided to do something about it. On today’s episode, we talk exactly about that - about giving second chances to people that want to go on a different and better path in their lives. Joseph Grenny is a four-time New York Times bestselling author and a world-renowned speaker. His work, created over the past 30 years, has been translated into 28 languages and is available in 36 different countries. He’s a dynamic keynote speaker and a leading social scientist for business performance. Joseph is the founder of The Other Side Academy – a community that helps create profound human change, that is primarily designed for people with the most broken lives - longtime criminals, drug addicts, or homeless individuals. So, listen to Episode 204 of Becoming your Best to learn that if you dress up, show up, and work hard, you’ll find ways to improve your life, regardless of your background. Questions I ask: If you could tell what The Other Side Academy is, and just tell us about that group - what your vision and purpose is, the impact, and how does it work? (06:51) How does somebody get into The Other Side Academy? (08:22) From your experience, Joseph, what lessons can a parent learn to help their children and family? (14:48) Were there challenges and setbacks as you got it going? (18:32) Any final tips that you'd like to leave with our listeners today? (22:15) When you have feedback to give, how can you successfully approach another person? (23:44) In this episode, you will learn: A pivotal moment in Joseph’s life. (04:25) The key element that keeps the students in the house. (09:33) Why some people are scared to take the leap and try to completely change their life. (11:09) About The Other Side Movers – one of the activities that sustain The Other Side Academy. (11:57) How The Other Side Academy started. (17:00) Joseph’s advice on what we can do to make our dreams and ideas become a reality. (19:54) Connect with Joseph: The Other Side Academy website Vital Smarts website Crucial Skills website Joseph Grenny website Joseph’s Books See acast.com/privacy for privacy and opt-out information.

I had great discussion with Terry Terranova who is the Head of Leadership and Capability at Newcrest Mining Company. Newcrest is one of the world’s largest gold mining companies, with mining sites in Australia, Papua New Guinea, Indonesia and also Africa.    Since 2015, Newcrest have been building upon their ‘cultural’ safety program with one primary objective in mind - Everybody going home safe and healthy every day With all the improvements in safe work practices over the last 30 years, accidents occur not so much because of a lack of awareness and training, but still primarily because of a culture of silence!   Inside this episode you’ll learn The 3 pillars of the NewSafe safety strategy Why all the current safety initiatives were now effective The power of developing stories and themes The process of creating leaders, mentors and coaches   Why NewSafe is much more than a cultural initiative Thanks for joining us and we hope you enjoy learning about Newcrest and their NewSafe program. If you enjoyed please leave us a review on iTunes.  As we mentioned in the podcast, click here for a copy of ‘Silent Danger’ research.   If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates. 

A great chat today with author, speaker and Vitalsmarts leader David Maxfield. David has been conducting social science research for more than 30 years, focusing on human behaviour and what shapes the written and unwritten rules around what employees do every day    We talked about the research document “Why You Can’t Kill a Bad Habit With a Magic Bullet”, and behaviour change and why it is so difficult – in fact it seems nearly impossible to change behaviour, not only at a personal level but more so at an organisational level.  David shared his expertise around the research and why behaviour change seems impossible and what the process is around undertaking a comprehensive solution to long-term and sustainable behavioural change  Inside this episode you’ll learn What is the willpower trap Why you need to educate your eyes! Understand how behaviour change is a maths problem  What is the 6-source framework for sustainable change   What long-term behaviour change looks like Thanks for joining us and we hope you enjoy learning about sustainable behaviour change in the work we do globally.  If you enjoyed please leave us a review on iTunes.  As we mentioned in the podcast, click here for a copy of ‘Why You Can’t Kill a Bad Habit With a Magic Bullet’ research.   If you want to learn more about VitalSmarts skills mastery please subscribe and feel free to review and share with your associates. 

Have you ever had a discussion where the stakes were high, opinions varied, and emotions were running strong? Master trainer Justin Hale from VitalSmarts, the organization responsible for the best-selling book, “Crucial Conversations,” explains how you can have a productive discussion even when passions are high. This episode is a replay of one of our most-downloaded episodes, and was originally released as Episode 76.

Caro and Corrie are enjoying a well earned break this week so enjoy some of our favourite guests from past episodes.  Writer Jock Serong joined us for Episode 63 – ‘He Appears To Be In It For Nothing But Kicks’. Jock leads us on an expedition into the wilds of his novel Preservation – a dark tale of survival and horror set in the colonial Australia of 1797. Jane Caro joined us in Ep 73 to discuss her book Accidental Feminists In Ep 61 'The M Word' Annabel Crabb joined  Caro and Corrie and shared a recipe from her and Wendy Sharpe’s book Special Guest; Recipes for the happily imperfect host - available at My Bookshop HERE.    For Annabel's Sticky Gingerbread Cake (see recipe below). Thanks to our show sponsor VitalSmarts. Let’s face it, we’ve all been in a situation where our emotions have controlled the conversation. We say something we don’t truly mean or what we do say lands badly. By learning real speak up skills you will be able control the tough conversations and have them go well. Visit Vitalsmarts.com.au/dstm to find out more.   For videos and pics make sure you follow us on Instagram @DontShootPod. Like our Facebook page and hit 'Sign Up' to receive weekly updates HERE.  Email the show via feedback@dontshootpod.com.au Follow us on Twitter via @dontshootpod 'Don't Shoot The Messenger' is produced, engineered and edited by Jane Nield for Crocmedia.     Annabel Crabb’s Sticky Gingerbread Cake 300g (2 cups) plain flour 1 teaspoon ground cinnamon ½ teaspoon ground allspice 1 teaspoon baking powder 125g unsalted butter 110g (1/2 cup) dark brown sugar 175g (1/2 cup) golden syrup 175g (1/2 cup) treacle 3 cm ginger, finely grated 1 teaspoon ground ginger 1 teaspoon bicarbonate of soda 2 eggs lightly beaten 125ml (1/2 cup) milk 250 g (1 cup) pumpkin puree Preheat the oven to 200 degrees C (180 fan forced). Grease and line a 30cm x 20cm slice (tray bake) tin. Sift the flour into a mixing bowl with the cinnamon, allspice and baking powder. In a large heavy-based saucepan over low heat, melt the butter, sugar, treacle and golden syrup with the grated and ground ginger. When everything is incorporated, remove from the heat and whisk in the bicarb soda – it will fizz up, which will be fun for moment. Whisk in the eggs, milk and pumpkin puree until smooth. Now add the contents of the pan to the bowl and mix well. It will be a very liquid batter, but don’t despair: all will be well. Pour into the tin and place into the oven. After about 25 minutes it will be done. Keep an eye on it – the gingerbread should be sticky, so don’t wait until it’s completely risen and cracked. Insert a skewer in the centre and it should come out clean. Scout’s honour, this cake is nicer just as it is. What’s more, it keeps well in the fridge for a few days in an airtight container.

Join Caroline Wilson and Corrie Perkin for Ep 104.  We kick off with an October Challenge update, analyse the coverage of the workplace relationship between magistrate Rodney Higgins and his substantially younger clerk turned fiance and Caro gives us an update on what's happening in the AFLW.  In BSF Corrie's been reading Maybe the Horse Will Talk by Ellioy Perlman (available HERE). Caro rather enjoyed the film adaption of Donna Tartt's The Goldfinch and she shares a recipe for a Summer Vegetable Salad with Mint and Lemon Dressing from Gourmet Traveller (see recipe below). Corrie's 'Crush of the Week' is on wonderful book lovers who support independent bookstores (like hers) and she's Grumpy about the prospect of having to move house AGAIN!  In '6 Quick Questions' we chat biopics and Renee Zellweger, journos bagging fellow journos, 50 years of Monty Python's Flying Circus, the issues that may dampen the success of Aussie flick Ride Like A Girl and get the low down on 'cleanfluencers'.  Thanks to our show sponsor VitalSmarts. Let’s face it, we’ve all been in a situation where our emotions have controlled the conversation. We say something we don’t truly mean or what we do say lands badly. By learning real speak up skills you will be able control the tough conversations and have them go well. Visit Vitalsmarts.com.au/dstm to find out more. To listen and subscribe to The Outer Sanctum podcast click HERE.  For videos and pics make sure you follow us on Instagram @DontShootPod. Like our Facebook page and hit 'Sign Up' to receive weekly updates HERE.  Email the show via feedback@dontshootpod.com.au Follow us on Twitter via @dontshootpod 'Don't Shoot The Messenger' is produced, engineered and edited by Jane Nield for Crocmedia. Summer Vegetable Salad with Mint and Lemon Dressing (from Gourmet Traveller) 2 cobs of corn 16 zucchini flowers, trimmed and halved lengthways 3 bunches of asparagus, trimmed sliced diagonally into 4cm pieces 200 gm podded peas Mint and lemon dressing ¼ cup loosely packed coarsely torn mint leaves 2 green onions, coarsely chopped 2 cloves of garlic, coarsely chopped 2 tbsp coarsely grated lemon rind 60 ml lemon-infused extra-virgin olive oil, such as Colonna Granverde (¼ cup) 60 ml lemon juice (¼ cup) 2 tbsp white wine vinegar Using a sharp knife, cut corn kernels from cobs, trying to keep in clusters. Blanch corn in boiling salted water for 5 minutes or until tender, refresh in iced water and drain. Blanch zucchini flowers for 2 minutes or until tender, refresh in iced water and drain. Blanch asparagus for 2 minutes or until tender, refresh in iced water and drain. Blanch peas for 5 minutes or until tender, refresh in iced water and drain. Arrange vegetables on a platter. For mint and lemon dressing, combine mint, green onion, garlic, lemon rind and 2 tsp sea salt in a mortar, and using a pestle, pound to a coarse paste. Transfer to a small bowl, add olive oil, lemon juice and vinegar and season to taste with sea salt and freshly ground black pepper. Drizzle dressing over vegetables and serve immediately.  

内容来源：2019年8月29日，在凯洛格咨询集团主办的“战略引领，人才驱动——第二届人才战略与领导力发展”高峰论坛上，凯洛格咨询集团合伙人、Vital Smarts全球认证导师闪燕进行了以“跨越沟通的百慕大三角区”为主题的精彩分享。笔记侠作为合作方，经主办方和讲者审阅授权发布。讲者 | 闪燕 凯洛格咨询集团合伙人、Vital Smarts全球认证导师大西洋有一个神秘危险的三角区，叫做百慕大三角区，据说飞机、轮船路过这个地方经常会出现坠机、沉船事件。但这地，你不去，危险就避开了。可是沟通中却有一个人人都逃不开避不过的危险三角区，我们称之为“关键对话”。一、什么是“关键对话”？通常，从普通对话中把“关键对话”识别出来有三个特别简单又特别重要的标准：事关重大；意见不一；情绪激烈。这3个特征构成了红三角的三条边。当这三个特征同时成立时，你所面对的就是一场“关键对话”。并且，“关键对话”总是360度无死角地存在。工作中回想一下，我们和上级之间会出现“关键对话”吗？当然会，并且发生的频率还蛮高。比如年初定指标、年终搞评估、涨工资，过程中任务、资源分配等少不了。反过来，如果我们带下属，“关键对话”也会一样高频存在，只是身份调换了一下。垂直维度说完，我们看看水平维度，跨部门之间也少不了“关键对话”。比如：灰色区域的活到底谁来干？资源有限的情况分配给谁呢？大家都是专业部门究竟听谁的专业意见呢？出问题谁负责呢？另外，我们和客户、合作伙伴、供应商之间因为有不同利益诉求，也存在着“关键对话”。这样看来，“关键对话” 360度无死角地出现在我们的工作中。生活中我们与自己的另一半、孩子、父母、朋友会出现这个红三角吗？一定会。其实关键对话最可怕的还不是它360度无死角地出现，最要命的是它同时伴随一个常见现象，用我们中国人的话来说，就是人们“越到关键时候越容易掉链子”。可是，为什么会在“关键对话”中掉链子？专家发现：人类面对有压力的沟通时，通常有两种本能应对模式，一种是沉默，另外一种是语言暴力。当我们有压力时，肾上腺会快速分泌，血液冲向四肢，但最终导致的是大脑严重缺血，智商快速下滑。这时人类的智商甚至会下降到30到40，基本会相当于一种爬行动物的智商。用此时的智商来处理工作生活中的“关键对话”，是远远不够的。 相互“高抬贵手” 接下来，我们分享一个在职场当中“关键对话”的急诊室故事吧牛角是一名资深项目经理，负责一个项目一年多了，目前项目处在结项过程当中。牛角最近一直在外出差推进项目，今天一回办公室，就听同事说老板要把他负责的这个快结项的项目转给其他人负责。作为旁观者来说，转不转都无所谓，但对于为这个项目付出诸多时间和精力的当事人牛角来说，是不能忍受的，尤其是在他出差期间做这种事，当时就炸了。最后气冲冲去质问老板。大家知道，当一个人有情绪时，话都是横着出来的。并且，情绪具有很强的传染性。所以，老板在他攻势下开始还很冷静，最后忍不住被他“感染”了。当牛角第三次说出“在你这里我真没有办法干的时候”，领导也冷冷回了一句“那不干就不干吧”。这种让我们肾上腺激增的事件，每个人都经历过。也许是因为你的工作职责被调整了，也许是老板最近加强了对你的监督检查，让你觉得不被信任了等等，面对这样的事我们该怎么办呢？我们是像牛角这样冲进去质问？还是像小媳妇一样自己委屈？再或是我们和别人倾诉、抱怨？明知道这个红三角是逃不开也避不过的，那么，我们跳出本能沉默和语言暴力，如何在压力下呈现出更好的状态呢？回到急诊室的故事，看一下有没有一些方法让我们面对同类情景时，有一颗更清晰的大脑，和一个更清晰的表达方式。病情诊断书既然是急诊室的故事，我作为医生，面对牛角“气不气人”的故事，病情诊断书会这么写：错把故事等于事实，而让故事成为了事故。其实分享这个故事给我的人是牛角的老板，老板当时确实准备把牛角调到其他的项目组，但原因并不像牛角想的让别人摘桃子、搞小动作、瞎指挥，而是公司有一个非常重要的战略型项目需要秘密推进，所以公司把各个项目组的精英调入该项目组。其他的抽调人员大部分都在公司所以都私下完成了一对一的私下沟通，但由于牛角一直在外出差，错过了沟通机会。领导本来想一大早沟通的，没有想到他哥们给了不完整信息，最后导致了事故的发生。在关键对话的三条边当中，让“关键对话”难度系数突然陡增的一个原因就是情绪。如果没有情绪，我们在面对事关重大，意见不一的事情时，或早或晚都可以解决。找到情绪的真正来源我们每天经历各式各样的情绪，而负面情绪的突然出现，往往会恶化问题。然而，却很少有人会认认真真地思考情绪来源究竟是什么。很多时候，我们大部分人的直觉认为情绪是由外部刺激产生的，我今天本来好好的，如果不是碰到讨厌的人和事，不可能有情绪，这个说法没错，但专家后来发现并不全面，因为他们发现同样的外部刺激作用在不同人身上人们的情绪差异又很大。所以情绪的来源既有我们看到和听到的外部刺激。但还有一个我们平时没意识到，但非常重要的环节，学名叫做“讲故事”。什么是讲故事呢？专家发现我们每个人都会根据过去的经验和感受对当前发生的这件事给一个解读、一个推论、一个判断。我们通常称之为：给自己脑补一个故事。你会发现：当故事版本不一样时，你的情绪也会不一样，接下来你的行为也会不同。两招处理你的情绪当情绪来了的时候，我们要怎么处理呢？我给大家分享两招。第一招，学会和自己说话。很多人以为，“关键对话”就是和别人说话，其实想做好“关键对话”首先要学会跟自己说话。怎么跟自己说话呢？给大家两个符号：一个是不等号，另一个是问号。不等号的意思就是，故事不等于事实，事实是客观的，而故事是在事实基础上做出来的主观推论和判断。所以，不等号让你的情绪有了一个暂停的空间。问号的意思是，快速产生推论/判断/故事是我们的本能，但是你要学会在故事后面加一个问号，问问自己，还有其他可能吗？ 所以，当你情绪上来时，如果能做一个稍稍的暂停，并且让他具有一定张力，你就会发现，面对情绪的洪荒之力，有了一定的缓冲空间，愤怒的情绪程度可能会下降，好奇的情绪可能会上升。第二招，学会和他人有效对话。除了和自己进行对话，我们还要学会和他人有效对话。但一定记住：面对高风险内容，要有效地表达情绪，而不是情绪化地表达内容。二、如何发挥“关键对话”的功用？1.关键对话的杠杆作用“关键对话”在我们工作生活当中杠杆作用非常大。对于我们个人，大家应该都深有体会，在工作当中“关键对话”做不好，可能会丢心情、丢状态、丢业绩，甚至丢工作。在生活中“关键对话”做不好，家庭可能会充满冷暴力、吵架、隔阂、冷漠等消耗感情的杀手。其实，它对个人的杠杆作用只是一部分，对组织和企业的杠杆作用才是最大的。我们在调研时发现现在很多快速发展的创业公司，经常会面对“关键对话”挑战的情境。比如任务界定、文化冲突、能力质疑、资本利用等等。如果说在组织当中这些“关键对话”做不好，不光个人会沉船坠机，整个组织可能也会受到很大影响。2.“关键对话”也需要刻意练习一万小时定律告诉大家，我们在某个领域投入一万小时，我们就会成为这个领域的高手，但你会发现这个定律并不完全正确。为什么呢？大家想想，我们每个人从一岁左右会说话开始到现在为止，投入在沟通中的时间绝对不止一万小时，但很多人并没有成为沟通或者“关键对话”的高手。为什么？因为只是重复父辈沉默或语言暴力的沟通模式，在现代的压力和挑战下已经远远不够了。所以，我们不光需要一万小时，我们还需要刻意的科学练习。你会发现，沟通当中的那些危险红三角，是你航程当中的必经航路，真的躲不开也避不过。至于在航路当中你如何驾驶船，是本能沉默还是语言暴力，还是能够看到陷阱时能够更科学地应对，带给你的命运可能也会完全不一样。选择科学应对的话，你不仅可能避开不同程度的沉船和坠机事件，没准还为自己、团队和家庭开创出了一条新的航路。本期编辑：嘉琪 审稿及主播：晴天

In this Leading with a Limp podcast series, we talk about how leaders can effectively manage teams during times of conflict and move toward organizational health. If you've been a leader for any length of time, you know that strife, betrayal, and even personal wounds will come. The secret to leading well isn't to avoid these painful times but to embrace them and heal. Creating an exceptionally healthy environment requires intentional, hard work. But do it, and your team will flourish. In this episode, we focus on the necessity of handling hard conversations with employees well. First, Know Your Story and Honor Theirs Awareness of our tendencies under stress gives you and your team the advantage when the need for difficult conversations arises. Individual stress profiles, such as those provided in a DISC or MBTI profile, offer you insight into what to expect from each other when the stakes are high. There Is Always More to the Story Our own reactions under stress, and the reactions of those we live and work with, are rarely the product of the immediate moment. Unless the moment is an expression of malice or violence, our reactions are most often an extension of a deeper story. How we interpret moments of stress is often distorted by the lens of experience. This is why it is critical to know your team and to develop deep levels of employee trust. Take time, and be intentional to know their stories. Develop Self-Control Managing your reactions is a function of your emotional intelligence. The good news is, this is an area that we can all grow in. Step Away and Come Back In the heat of a stressful conversation where the stakes are high, self-control may look like walking away, taking a time out. This is an acceptable strategy as long as you come back to the table and reframe the conversation in a solutions-oriented posture. Having Hard Conversations with Employees When conversations take a heated turn, consider these three steps: Rehearse the objective. Acknowledge feelings—honor what's in the emotional atmosphere. Stick to the facts. Navigating difficult conversations is awkward and uncomfortable for most of us, but the advantage goes to those who do it with grace! --- A valuable resource for additional thoughts on difficult conversations is Crucial Conversations by the team at VitalSmarts. It is loaded with examples and strategies for facilitating productive conversations when the stakes are high. If you recognize conflict in your team or a limp in your leadership but don't know where to begin, let's talk. We offer a great diagnostic tool to determine the strengths and liabilities of your organization. It's a relatively pain-free process by which we obtain feedback from your team members to identify the roadblocks and blind spots in your pursuit of a healthy team.   Connect with me for a free, complimentary conversation about our organizational-health process. It won't cost you more than 30 minutes of your time to find out if some feedback would be valuable for you and your team.   If you haven't already, we'd love your feedback on the show. Leave a comment, a review, or even a topic you'd like to hear me cover. Until next time, lead well! Bill

Communication is an art and science. Some people are great communicators, while others struggle to talk to anyone. Jason Hartman invites Kerry Patterson, co-author of Crucial Conversations, to talk about some of the basics of interpersonal communication. While researching this subject, the problems were pretty obvious – power struggles, strong emotions and differing opinions. The solutions were less obvious. Kerry talks about listening and verbal skills, where often what happens is people avoid a crucial conversation or handle a conversation badly, suffering the consequences either way. The solutions begin with having an open mind and putting persuasion aside, and listen, even when others overreact or withdraw. Kerry discusses high-stakes confrontations and conversations in the business setting and in the family setting. He stresses it is very important not to tell yourself an ugly story about why someone did or didn't do something that upset or disappointed you, and to realize you don't know the facts. Actions themselves are neutral. Focus on the facts, not a conclusion. Please listen at:  www.SpeakingofWealth.com for more valuable information on effective communication. Kerry Patterson is the four-time New York Times best-selling co-author of Crucial Conversations, Crucial Confrontations, Influencer, and Change Anything. For more than 25 years, he has served as an expert in organizational behavior, interpersonal communication and corporate training. Patterson is also the co-founder of VitalSmarts, an innovator in corporate training and organizational performance. VitalSmarts has consulted with more than 300 of the Fortune 500 companies, has been listed by Inc. magazine as one of the fastest-growing companies in America for eight consecutive years, and trained more than 800,000 people worldwide. More can be found at www.vitalsmarts.com.