Podcasts about healthcare consumerism

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Play Episode Listen Later Oct 4, 2023 58:33

Over the last four decades, the rise of digital healthcare consumerism has evolved - in part based on consumer expectations, but also on technology. In this episode, hosts Chris Boyer and Reed Smith discuss the trends that have been driving this rise of consumerism and outline key milestones over the past 40 years. They are then joined by Kathy Divis and Mike Schneider of Greystone, who discuss how they've seen healthcare digital trends change over the years, and how they have developed the Healthcare Internet Conference (HCIC) to reflect these changes. Mentions from the Show: Consumer adoption of digital health in 2022: Moving at the speed of trust Accenture Digital Health Technology Vision 2022 Kathy Divis on LinkedIn Mike Schneider on LinkedIn Greystone.net Learn more about your ad choices. Visit megaphone.fm/adchoices

The Role of Construction in Healthcare Consumerism (EP 5) Melisa Keifer, Vice President, Project Development, Planning, Design, and Construction at Hospital for Special Surgery, and Supina Mapon, Healthcare Strategist for DPR Construction

Constructing with Care

Play Episode Listen Later May 4, 2023 32:05

Welcome to episode five of Constructing with Care, a Podcast for healthcare executives to discuss topics affecting capital projects today. Today, your host, Leslie Tullio, is joined by Melissa Kiefer, Project development, Planning Design, and Construction for the Hospital for Special Surgery (HSS) in New York, and Supina Mapon, Healthcare Strategist from DPR Construction. In this episode, they discuss the role of construction in healthcare consumerism. Key Takeaways: [1:08] Leslie explains the topic of discussion for today's episode. [2:02] What core component does HSS focus on to maintain its premier status? [3:00] How does the building fit into the strategy of providing the best healthcare possible? [3:41] Why is consumerism in healthcare not growing at the same pace of other industries? [5:16] Supina talks about how healthcare patients as consumers differ from retail consumers. [7:43] What part does construction play in the pressures arising from consumerism in healthcare? [10:04] Does Melissa consider the local community and connections beneficial for HSS's building projects? [11:48] How does being a leader affect their capital expansion projects? [14:37] How has digital healthcare changed how in-person care is delivered? [16:11] Supina talks about the acceleration imperative and its meaning to healthcare providers today. [18:33] How does DPR mitigate complications when changing a design once a project has started? [20:48] What is the general constructor's role in ensuring phases run smoothly? [22:43] Melissa and Supina talk about strategies they have implemented during activation and transition. [27:54] What advice do Melissa and Supina want healthcare leaders to take away from today's conversation? Mentioned in this episode: Constructing with Care Brought to you by DPR Construction: A trusted healthcare builder. Follow DPR Construction on Facebook, Twitter, YouTube, Instagram, and LinkedIn. Read the article “Construction's Role in Healthcare Consumerism”. Tweetables and Quotes: Quotes for Melissa Kiefer It's important to Hospital for Special Surgery that we continue to invest in our quality of care through our built environment. We can't maintain the investment that we make in research and education unless we continue to grow our physical presence. Part of the challenge of keeping up with construction is that we're often designing and thinking through problems three years before anyone will step foot in the door. The built environment ecosystem needs to think about how we preserve the dignity of people that take part in bringing patient care spaces to life. Quotes for Supina Mapon Until we can break down access barriers, achieve price information transparency, and offer viable and affordable treatment options, healthcare consumers won't be able to achieve the full purchasing power that we see in the retail space.  Going forward, we must look at care that encompasses the right care, right time, right place, right cost, and NOW the right experience.  It's imperative for health systems to take consumer and patient satisfaction seriously and to empower patients to change the narrative from being passive recipients to more active participants in their own care. 

Making the Complex Easy featuring Robert Jehling and Matt Falkner of Silverline

Follow The Brand Podcast

Play Episode Listen Later Apr 17, 2023 49:16

How will the post-pandemic recovery and recuperation be impacted by rising costs, workforce flux, burnout, and shortfalls? What about the compounding crises that are depleting resources and impacting supply chains? How will coverage and payor mix shifts affect the industry, and what about the changing competitive landscape with new entrants? How will rising consumer expectations and the expanding impact of digital technologies, along with consumer-driven shifts in care delivery preference and modeling, play a role? Will the demand for improvements in health equity be met, and what about the negative EBITDA trends? How will legacy industry leaders and employees push back against the transformational paradigm shift?These are the question I asked my next guests, Robert Jehling and Matt Falkner of Silverline Robert is the Healthcare Provider Practice Leader d Healthcare GTM Leader at Silverline. He has over 23 years of experience in the areas of Consumer Lifecycle Management, Contact Center Design and Management, Marketing, Business Development, Supply Chain Logistics, and consumer/patient experience in Fortune 50 Consumer Service Companies and National Healthcare entities. He is an industry expert in areas of Healthcare Consumerism, Digital Transformation, Omni-Channel Engagement modeling,Robert has held Healthcare Executive Leadership Roles including having been a Chief System Experience Officer and Chief System Access Officer for a top 25 Integrated Healthcare System, Consultant and Solution Design SME to health systems, providers, and payers nationally. He has also been an Executive Digital, Operations, Marketing, Consumer Lifecycle Management, and Strategy leader for Fortune 500 organizations. He has held executive leadership positions with AT&T, ShareCare, Belo Media, Chaners/PrimeMedia, and Energy Future Holdings. Robert's role at Silverline as the Healthcare Provider Practice Leader and Healthcare GTM Leader is focused on identifying industry trends and needs analysis around SF Platform use cases, platform solution sets, strategic road mapping and solution design to build and execute the strategy for delivering market penetration of SF Licensure and Silverline SI and Advisory Services. He is also responsible for leveraging his industry expertise to create healthcare provider industry brand awareness, preference, and advocacy for both Silverline and SF within the industry sector, client base, and new client marketplace.Matt Falkner is the Sales Director at Silverline with 10 years of experience in the healthcare vertical, primarily focusing on Providers, Payers and Patients. Of those ten years, he has ~4 years working directly for a Provider organization focused on Behavioral Health as a Patient Access Director, Patient Access Coordinator and Post Care outreach Director. Matt has worked closely with Salesforce Account Executives and RVPs over the years to promote the flexibility and interoperability of the Health Cloud platform. He has led hundreds of Provider and Payer pursuits and speaks to the platform's value from his real-world experience as a user and director of similar provider organizations. Let Us Welcome Robert and Matt to the Follow The Brand Podcast Where We are Building a 5 STAR Brand That You Can Follow!

Ep34 - Creating a healthcare consumerism movement in Africa

MedxTek Africa

Play Episode Listen Later Apr 16, 2023 35:52

Violadoc is a telemedicine service that was developed in Singapore by Meridional Health, a company specializing in the digitalization of the health sector. In this episode, I had the opportunity to interview Emmanuel Samuel, the CEO and co-founder of Meridional Health, about their plans to expand across Africa, starting with their launch in Morocco in 2022. For more information about Voiladoc please visit: https://voiladoc.ma/ MedxTek Africa is produced and hosted by Dr Sam Oti, and co-edited by Veronica Ojiambo. If you have any thoughts on this episode, or recommendations of African health innovators that you'd like us to host on the show, please reach out directly by email: sam.oti@alumni.harvard.edu or find us on Twitter or LinkedIn. Please note that the MedxTek Africa Podcast is distinct from Dr. Oti's role as a Senior Program Specialist at Canada's International Development Research Centre. The information provided in this podcast is not medical advice, nor should it be construed or applied as a replacement for medical advice. The MedxTek Africa Podcast, its production team, guests and partners assume no liability for the application of the podcast's content.

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Healthcare Mixtape: The Shifting State of Healthcare Consumerism

HealthcareNOW Radio - Insights and Discussion on Healthcare, Healthcare Information Technology and More

Play Episode Listen Later Dec 27, 2022 55:38

The Shifting State of Healthcare Consumerism The next episode in our greatest hits playlist comes from the Innovation Accelerator Podcast by Innovaccer. Host Steve Ambrose facilitates a panel discussion with Gary Druckenmiller, Beth Bierbower, and Jared Johnson about where consumerism has been, where it is now, and most importantly, where it's headed and how to thrive in an industry that's changing faster than ever. Learn more about Innovaccer at https://bit.ly/3TuJYOk. Subscribe to the Innovation Accelerator Podcast on your favorite platform, or find previous episodes at https://innovaccer.com/resources?filter=podcast#resourceSection. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

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How will a New CIO Prioritize and Compete in a World of Healthcare Consumerism and Staff Shortage?

This Week in Health IT

Play Episode Listen Later Sep 2, 2022 35:41 Transcription Available

September 2, 2022: What do the first 100 days look like in a CIO role? What if you have really big boots to fill? https://www.linkedin.com/in/craig-kwiatkowski-0b00b8a/ (Craig Kwiatkowski), Senior VP and CIO at https://www.cedars-sinai.org/ (Cedars-Sinai) is carrying the torch to ensure that Cedars-Sinai's unwavering focus on providing quality, safe, equitable and high value patient care stays on track. How does a pharmacist background help you in a CIO role? How do you navigate the healthcare delivery system so that it functions smoothly between the physician, the nurse and the patient? How do you ensure precision, accuracy, logic and safety? What is Cedars-Sinai doing to make the clinician's life easier, more productive and more satisfying? How are they approaching consumers of healthcare in their market? What are they doing to transform that experience? Key Points: Pharmacists are good at closing care gaps, developing plans, patient advocacy and navigating the healthcare delivery system It's the little things that accumulate that we need to pay attention to, sometimes more so than some big grand reveal. If anyone can disrupt healthcare, Amazon can. They're willing and maybe more importantly, they can afford to try and fail. https://www.cedars-sinai.org/ (Cedars-Sinai)

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Insightful View of Health Care Values

Health2049

Play Episode Listen Later Jun 7, 2022 40:25

How can health care consumerism transform the patient experience? Chris Bevolo, Chief Brand Officer at Revive, reflects on his recent book, “Joe Public 2030: Five Potent Predictions, Reshaping How Consumers Engage Healthcare," and how his research continues to uncover new directions and ways to learn from the past and present with Health2049 podcast co-host Bisi Williams. He draws on his experience in healthcare marketing to share possible future scenarios, who's driving the change, and opportunities we have to create a healthy future.Chris BevoloWebsite: https://www.reviveagency.comLinkedIn: https://www.linkedin.com/in/chrisbevolo/Twitter: @chrisbevoloConnect with Health2049:Website: https://www.health2049.comFind the complete Show Notes and Transcripts Here -> https://bit.ly/chris-bevoloTimestamps:Healthcare marketing background. [03:52]Predictions about health care consumerism. [05:21]How will it evolve? [07:15] Reshaping consumer engagement. [09:01]Closing the equity gap. [11:45]Shifting health care challenges now. [14:03]How do we make technology accessible? [16:11]Can the US sustain its current healthcare model? [18:39]Who's driving the change in the system? [20:42]Recent US tax law change. [22:43]What is the health care funnel war? [25:14]What is the politicalization of health care? [29:34]Who are the mainstreamers? [32:07]Who are the progressives? [33:18]Who are the contrarians? [34:02]Advice to medical students. [37:34]

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TP274 - Is There Too Much Choice in Healthcare Consumerism?

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Play Episode Listen Later May 4, 2022 54:27

The trends in healthcare consumerism are leading organizations to introduce more self-service and choice. But how can health systems know when they are going too far? In this episode, hosts Reed Smith and Chris Boyer discuss how necessity is becoming the strongest consumer force, and they also discuss why too much choice might be a bad thing for healthcare consumerism. Steve Leibforth of Everyday Health Group joins to share the results of a recent survey on changes to how patients are searching for new doctors. Mentions from the Show: Do I need this? Necessity will be the strongest consumer force of 2022 Why do we have a harder time choosing when we have more options? HOME #12 - Using Facebook for Hospital Online Marketing Looking for a New Doctor? Nearly Half of People Have the Same Goal, Survey Suggests Steve Leibforth on LinkedIn Steve Leibforth on Twitter EverydayHealthGroup Chris Boyer on LinkedIn Chris Boyer on Twitter Reed Smith on LinkedIn Reed Smith on Twitter Learn more about your ad choices. Visit megaphone.fm/adchoices

Consumerism is on the decline in healthcare

HealthcareNOW Radio - Insights and Discussion on Healthcare, Healthcare Information Technology and More

Play Episode Listen Later Apr 22, 2022 33:25

ResourcesWendell Potter's book and New York Times Best Seller, Deadly Spin.Joe Public 2030 LinkedIn GroupJoe Public 2030 Book

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Healthcare Rap: The Talent War is Getting Real, Yo!

Play Episode Listen Later Apr 4, 2022 35:55

Executive recruiter Kelly Gill is back in the house to share some provocative thinking about career planning in the healthcare innovation space. This is the second in a three-part series for early career professionals – those with a few years of experience who are looking at what's ahead. Kelly shares powerful ways to better understand career choices at the intersection of healthcare, tech, and innovation, as well as a firsthand look at how the Great Resignation is impacting the Digital Health talent wars. All that, plus the Flava of the Week about a new video from Andrew King on Healthcare Consumerism. It's an uphill battle to get different entities and stakeholders on the same page to prioritize consumer initiatives, so how can we tell the story of the consumer shift and why it matters? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

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Is consumerism dead or alive?

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Play Episode Listen Later Mar 25, 2022 36:07

ResourcesJoe Public 2030 LinkedIn GroupJoe Public 2030 Book

The Talent War is Getting Real, Yo!

Healthcare Rap

Play Episode Listen Later Mar 22, 2022 35:55 Transcription Available

Executive recruiter Kelly Gill is back in the house to share some provocative thinking about career planning in the healthcare innovation space. This is the second in a three-part series for early career professionals – those with a few years of experience who are looking at what's ahead. Kelly shares powerful ways to better understand career choices at the intersection of healthcare, tech, and innovation, as well as a firsthand look at how the Great Resignation is impacting the Digital Health talent wars. All that, plus the Flava of the Week about a new video from Andrew King on Healthcare Consumerism. It's an uphill battle to get different entities and stakeholders on the same page to prioritize consumer initiatives, so how can we tell the story of the consumer shift and why it matters? Thanks to Persado for spreading the awesome, yo! Persado provides healthcare organizations with pre-developed, pre-optimized marketing messaging focused on improving health goals and business objectives. See omnystudio.com/listener for privacy information.

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Emerging telehealth trends

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Play Episode Listen Later Jan 14, 2022 35:18

TakeawaysTo fellow bookwormsAs of this recording, Joe Public 2030 is officially available for pre-order. Backed by more than 250 resource citations and input from 22 industry experts, including health system CEOs, venture capitalists, entrepreneurs, and physicians, Joe Public 2030, makes five game-changing predictions about the future of health engagement. What are our predictions, and how will your organization be impacted? Order your copy of Joe Public 2030 for a deep dive into the potential future of consumer health engagement.A bookworm and avid learner, Stephanie Wierwille finished 95 books in 2021. Her recommendation for other bookworms looking to read more? Carry multiple formats of books at all times – you'd be surprised at how often you can pull out a book or plug in your earbuds in a day.New & noteworthyHere comes 23andMeDNA testing company 23andMe took its first drug to clinical trial, using clinical insights derived from saliva test DNA results from consumers.This news, coupled with 23andMe's recent acquisition of telehealth platform, Lemonaid Health, indicates the newly-public company's intentions to grow beyond DNA testing and into personalized medicine.That no good, very bad word: COVID-19Just when we thought we were out of the hot water, COVID-19 surges have forced hospitals to postpone elective surgeries … again.For hospitals and health systems, pausing elective surgeries means pausing critical revenue streams while patients' untreated symptoms often worsen.Hospitalizations due to COVID-19 seem to be plateauing in major metropolitan markets.The advertising market, party of threeAlphabet, Meta, and Amazon are projected to account for 50% of the $1 trillion ad market by 2025, including non-digital advertising.If you're a small business, you're probably running digital ads, which means that your reliance on these three companies is greater than that of a big brand.ICYMI: Advocate Aurora at J.P. Morgan Health Care ConferenceIn addition to being a non-profit hospital system, Advocate Aurora is moving to become a health-related company and gave a rundown of its latest moves to do so.This year, the system will continue to invest in “become[ing] more evolved in healthcare beyond just hospitals and doctors,” Advocate Aurora CEO Jim Skogsbergh said.Advocate Aurora detailed how it is buying stakes in innovative consumer health tools. This investment includes a 20% stake in the telenutrition business FoodSmart and the complete acquisition of the home care and wellness company Senior Helpers. The system also bought a 17% stake in the digital and analytics platform Xealth.The latest trends in telehealthVirtual care on the declineVirtual care, which boomed during 2020, has reportedly experienced a significant decline in consumer usage in 2021.It would be interesting to know if this decline results from lower demand for virtual care or lower supply. Do consumers no longer want virtual care, or are their health systems not supplying it?Some data shows that no shows were significantly higher with telehealth which could de-incentivize providers to offer virtual care services.Telehealth was primed for its big moment but ultimately disappointed many because the industry failed to integrate it into the patient experience.When consumers prefer telehealthA month ago, eMarketer released a US Telehealth Trends 2022 report, which found that the number one reason people use virtual is to avoid contracting a disease.While adoption is low, it could be possible that the market hasn't reached the tipping point where telehealth will prevail yet. If you look to other industries, it took time for consumers to become comfortable with a digital experience, so perhaps healthcare is no different.Health systems need to prepare themselves for when consumers are ready to embrace telehealth because those leading the charge will end up on top.

Health sensors galore

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Play Episode Listen Later Jan 7, 2022 34:41

TakeawaysCES took place during the recording of this episode. The No Normal team reviewed the health trends and technologies featured at the event. A health perspective on the Consumer Electronics Show (CES) 2022 Health had a more prominent presence at this year's CES than in previous years. For the first time, a healthcare executive took the main stage.Abbot CEO Robert Ford delivered a keynote presentation on human-powered health, talking about topics such as at-home testing, biome-based medical nutrition, and wearable sensors.This spotlight on health at a consumer goods conference is interesting because it demonstrates the blurring of lines between healthcare, retail, and the consumer world.Whereas medical devices used to be associated with healthcare alone, brands commonly feature these technologies at major consumer electronics events. Health technologies that made a splash at CESSenglad Smart Health Monitoring Light: The WiFi- and Bluetooth-connected Lightbulbs track consumers' heart rate and sleeping patterns throughout the household. This technology is an alternative to on-body sensors.Withings Body Scan Smart Scale: Withings' scale goes beyond standard measurements, offering users insights into body composition per body part. It also makes ECG measurements for atrial fibrillation, vascular health, and changes in nerve activity — all of which users can send to doctors directly from the scale.Sleep Number 360 Smart Bed: Sleep number debuted changes to its 360 Smart Bed. The bed, which already detects movement and makes adjustments automatically, could detect illnesses and disorders like insomnia, sleep apnea, or cardiac events in the future.Toto Wellness Toilet: Toilet retailers have presented at CES for the past few years. This year, Toto launched its Wellness Toilet, which scans the user and "key outputs" to determine the individual's level of wellness.Mind-controlled earbuds: These earbuds use a neural interface to control music and answer calls by detecting users' neural or facial movement activity.With all of these advancements, the health industry still has a long way to go. In fact, 70% of U.S. hospitals still rely on fax machines to communicate patient records. Personalization meets privacyConsumer preference for personalization has been a hot topic for a while, but what's interesting now is how the trend increasingly clashes with consumer privacy concerns.According to Forrester, 72% of consumers only engage with marketing messages tailored to their interest, but 86% are concerned about data privacy. How do we meet both needs when they work against each other?In this new world of consumer health sensors and a growing amount of consumer health data, privacy concerns will likely become an even larger topic of discussion.This weight on privacy is also evidenced by the whopping 96% of users who deny applications access to cross-tracking on Apple devices.Enforcers are also cracking down on data privacy. In fact, France recently fined Google and Facebook millions of dollars for failure to obtain proper consent for data tracking.Which organizations do consumers trust the most with their data? Around 50% of respondents identified Amazon as the most trusted data steward, above Apple, Google, and even banks.We explore the personalization of healthcare — what we call the Copernican Consumer — and its relation to privacy preferences in our upcoming book, Joe Public 2030. Splintered societiesOur book, Joe Public 2030, also predicts The Rise of Health Sects, splintering societies based on political affiliation related to health.This phenomenon is commonly referred to as political tribalism. However, tribalism may not be the correct term as the language implies ancestry, race, or culture.In-group and out-group dynamics dramatically shape individual value systems and political views. When individuals belong to a group, they will look to those they trust — their group — for signals on how to think.The way someone thinks or acts on a health issue is highly correlated with their political affiliation. We've seen that with masking and vaccination, and other health-related issues.In 2022 this trend will continue, which will have implications for brand strategy, creative, and business in general.Historically brands have focused on speaking to "universal truths." In this new age of splintered societies, we can no longer group our audiences as we have in the past, just based on age or demographics. We need to go beyond traditional consumer segmentation and lean into the power of group influence. As marketers, we need to reevaluate how we partner with trusted entities across different groups.

Deb Gordon: Making Healthcare Consumerism a Reality

PointHealthTech Podcast

Play Episode Listen Later Oct 13, 2021 47:29

In today's episode we talk with Deb Gordon, author of “The Health Care Consumer's Manifesto.” Deb is a former health plan executive, an Aspen Institute Health Innovators Fellow, and a former Senior Fellow at the Harvard Kennedy School. In this episode, we discussed Deb's travels to Australia, New Zealand, and Singapore to explore the role of consumers in high-performing health systems, and how those learnings can make healthcare consumerism a reality in America.

Healthcare Consumerism: Growth Drivers, Restraints, and Trends w/ Brent Wright, Howard Rosen & Jeffrey Carlisle

CoIQ with Dr. Roxie

Play Episode Listen Later Sep 2, 2021 42:50 Transcription Available

There are many trends out there that play key roles in how healthcare consumerism might experience growth or restraint. Understanding how they all work together is a bit of a challenge, but it's one we're talking through in this week's panel discussion. Jeffrey Carlisle, CEO at Pneuma Systems Corporation; Howard Rosen, CEO and Founder of LifeWIRE; and Brent Wright, Associate Dean for Rural Health Innovation at the University of Louisville join me again for another roundtable discussion of all things innovation. Have you ever wondered how factors such as inequality, access, the FDA — or even our own understanding of the solutions we bring to market — might hamper progress or push digital health and innovation forward? If so, buckle up: this ride's for you. Here are the show highlights: How to navigate entry into digital healthcare (0:40) Understanding healthcare access and inequities (8:32) Customer discovery: where's the logic and rationality? (14:49) The FDA's role in regulations and consumerization (18:10) 4 companies that make consumerism look easy (26:27) What we, as consumers, can do to grow healthcare consumerism (34:51) Guest Bios Jeffrey Carlisle is CEO at Pneuma Systems Corporation. He earned his ScB in Applied Math/Biology from Brown University. If you'd like to get in touch with Jeffrey after the show, feel free to reach out to him via LinkedIn at Jeffrey Carlisle or via email at JeffreyCarlisle@me.com. Howard Rosen is CEO and Founder of LifeWIRE Group. He earned his HBBA in Economics and Marketing and an MBA in International Finance/Marketing from York University, Schulich School of business. If you'd like to get in touch with Howard after the show, feel free to reach out to him via LinkedIn at Howard Rosen or via email at HRosen@LifeWiregroup.com. Brent Wright is the Associate Dean for Rural Health Innovation at the University of Louisville. He earned his BS in Human Studies from the University of Kentucky and his Masters in Medical Management from the University of Southern California If you'd like to get in touch with Brent after the show, feel free to reach out to him via LinkedIn at Brent Wright or via email at R.Wright@louisville.edu.

Healthcare Consumerism with Access to Healthcare

Health Review Authority

Play Episode Listen Later Aug 25, 2021 34:20

Consumer Driven Healthcare not only lowers the cost , brings in more competition with affordability and full transparency.

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Nichole Wilson on Healthcare Consumerism - Leading with Health

Leading with Health

Play Episode Listen Later Aug 16, 2021 29:15

Dr. Nichole Wilson, Vice President of Integrated Primary Care and Ancillary Services of Community Health Network, shares her insights on healthcare consumerism and its role in transforming and improving patient care. Need help growing a business or organization in the healthcare sector? Reach out to me at jennifer@michellemarketingstrategies.com, tweet me @MMSJennifer or find me on Instagram @LeadingwithHealth. And be sure to stop by my site and download my report, Great to Hear Your Voice!

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Healthcare Consumerism

Health Review Authority

Play Episode Listen Later Aug 13, 2021 23:24

You are a health insurance consumer. Efficient free markets always respond to consumer demand for products, services, and information. It is time to try a system that focuses on consumer the customer and the patient's needs. Consumer driven patient Centric Healthcare. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

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TP223 - ICYMI: Retail Healthcare vs. Healthcare Consumerism

Perspectives on Health and Tech

Play Episode Listen Later May 12, 2021 64:00

There are two forces at work that are poised to disrupt the healthcare industry - consumerism and the rise of retail healthcare. In this episode, hosts Reed Smith and Chris Boyer talk through how the current state of the industry is shifting the healthcare consumer, and how these shifts may run in conflict with the retail movement. They are joined by expert James A. Gardner, who shares his experience understanding the impacts retail healthcare is having on health systems across the country Mentions from the Show: Are consumers already living the future of health? Retail Health, Retail Medicine and the New Healthcare Experience Retail In The 2020s: The Death Of Consumerism? James A. Gardner on LinkedIn James A. Gardner on Twitter Find Us Online: Touchpoint podcast Twitter Reed Smith Twitter Chris Boyer Twitter Chris Boyer website

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Ep. 218: The tipping point for healthcare consumerism and engagement

Play Episode Listen Later May 4, 2021 13:12

In this episode, we’re joined by Cerner leaders David Bradshaw, senior vice president, consumer and employer solutions,  and Jessica Oveys, director, product market management, for a conversation around the future of healthcare in a post-pandemic world and the potential impact on consumerism and engagement. Read the show notes: https://www.cerner.com/perspectives/the-tipping-point-of-healthcare-consumerism-and-engagement

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Niall Brennan: Americans Want Healthcare That Doesn't Screw them at Every Turn

PointHealthTech Podcast

Play Episode Listen Later Feb 10, 2021 46:54

In this episode, Niall Brennan discusses his experiences as the first Chief Data Officer for CMS, his current role as President and CEO of the Health Care Cost Institute, and why private sectors, insurance silos, and consolidation have made U.S. healthcare so unaffordable. Niall also discusses the issues of price transparency being pushed as a consumer only issue, and points out the current healthcare buzzwords that aren't really “moving the needle.”

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TP185 - Retail Healthcare vs. Healthcare Consumerism

Play Episode Listen Later Aug 19, 2020 60:56

There are two forces at work that are poised to disrupt the healthcare industry - consumerism and the rise of retail healthcare. In this episode, hosts Reed Smith and Chris Boyer talk through how the current state of the industry is shifting the healthcare consumer, and how these shifts may run in conflict with the retail movement. They are joined by expert James A. Gardner, who shares his experience understanding the impacts retail healthcare is having on health systems across the country Mentions from the Show: Are consumers already living the future of health? Retail Health, Retail Medicine and the New Healthcare Experience Retail In The 2020s: The Death Of Consumerism? James A. Gardner on LinkedIn James A. Gardner on Twitter Find Us Online: Touchpoint podcast Twitter Reed Smith Twitter Chris Boyer Twitter Chris Boyer website Social Health Institute

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EP285: The Fascinating Story of Billions of Dollars Going Missing When the Back Office Pays Health Care Bills, With Dawn Cornelis, Cofounder and Director of Transparency at ClaimInformatics

Play Episode Listen Later Jul 23, 2020 33:40

I’m going to summarize some points that Dr. Marty Makary made in his manifesto for why he wrote his most recent book. The Price We Pay is its name. You can hear this manifesto in his own words—in Dr. Makary’s own words—on Relentless Health Value episode 242, but here’s his point: He said that the 2007 banking crisis, writ large, resulted from complexity that kept onlookers confused. So, when people questioned the banks being overleveraged and selling mortgages to, you know, those who couldn’t afford them, experts responded by saying, “You know, it’s very complicated. Leave it to us.” But on the ground, it was clear there was a problem. And in hindsight, there obviously was a problem. Here’s the point that Dr. Makary was making, which I think is super valid: Many of the entrenched stakeholders in medicine fend off criticism by claiming that these are highly complex systems that should be left to experts. They say, “You wouldn’t understand. Leave it to us.” And just like the experts in the banking industry got us into the calamitous Great Recession in 2007-2008, the experts that we’re leaving it to in health care have driven ever-higher prices for care that I’m gonna say that most in the health care industry who actually care about patients are certainly not proud of. In this health care podcast, I’m speaking with Dawn Cornelis, cofounder and director of transparency at ClaimInformatics. We get into what sounds so simple: self-insured employers having their medical bills paid by a third party who specializes in paying medical bills. Maybe these third parties even say that they give all the bills the once-over before they pay them—except when a company like ClaimInformatics reviews the same bills, they find savings in the double digits from paying bills that are wrong at some level or just flat-out fraud. Considering that by some estimates there’s like a trillion dollars lost in this country to some level of fraud, waste, and abuse, this is pretty much the opposite of poking around in the couch cushions looking for change. While there’s certainly a lot of details, it’s not really that complicated. You can learn more at claiminformatics.com or by emailing Dawn at d.cornelis@claiminformatics.com. Dawn Cornelis is cofounder of ClaimInformatics and serves as its chief transparency officer. With 25 years of experience in health care claim review and cost containment, Dawn brings a personal passion for rooting out fraud, waste, and abuse. Dawn’s work includes building strong national alliance partnerships with major insurance companies and health systems such as AIG World Investigative Resources, Global Options, Mutual of Omaha, Principal Financial Group, Deloitte, PHCS/Multiplan, Jefferson Health System, and Seton Health System. Dawn has identified and recovered hundreds of millions of dollars of improper payments through pre- and post-payment cost containment programs while navigating the payment systems of all of the national health carriers. In 1993, Dawn cofounded Claim Recovery Services, the industry’s first audit and recovery firm, and served for 17 years as its chief operating officer, assisting several Fortune 100 companies. She then spent 3 years as the chief operating officer of ClaimReturn. Dawn has been an expert speaker at national forums such as The Institute for HealthCare Consumerism on various health care audit topics and participates in roundtable sessions on federal and state regulations. 02:54 The story in the data. 03:32 Who’s submitting these claims? 04:10 The three problems with the data. 07:19 The varying factor between carrier systems to stop fraud, waste, and abuse. 07:59 Why carriers don’t push for better systems to stop inappropriate dollars. 10:07 The difference between fraud, waste, and abuse. 11:46 “When it becomes the norm, that’s what’s very bothering.” 12:13 The barriers or hurdles in the marketplace. 15:35 What we don’t know about but could do better at when looking at the data. 18:01 “It’s not so much the health system and what they are charging. It’s about … what the contracted rate is agreed to. That’s what drives our costs.” 19:02 “Data’s fixed for itself.” 22:09 Identifying and eliminating fraud. 22:14 Unbundling and the lack of enforcement behind preventing illegal billing. 28:59 How providers ensure they aren’t inadvertently harming employers and patients through billing. You can learn more at claiminformatics.com or by emailing Dawn at d.cornelis@claiminformatics.com. Check out our latest #healthcarepodcast with Dawn Cornelis of @claiminformati1 as she discusses saving billions through health care billing. #healthcare #podcast #digitalhealth #healthtech #healthcarebilling The story in the #data. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata Who’s submitting these claims? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata The three problems with the data. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata What’s the varying factor between carriers? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata Why don’t carriers push for better systems to stop inappropriate dollars? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata What’s the difference between fraud, waste, and abuse? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata “When it becomes the norm, that’s what’s very bothering.” Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata The barriers or hurdles in the marketplace. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata “It’s not so much the health system and what they are charging. It’s about … what the contracted rate is agreed to. That’s what drives our costs.” Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata “Data’s fixed for itself.” Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata Identifying and eliminating fraud. Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata How are providers ensuring they aren’t inadvertently harming employers and patients through billing? Dawn Cornelis of @claiminformati1 discusses. #healthcarepodcast #healthcare #podcast #digitalhealth #healthtech #healthcarebilling #healthdata

02/20/20 Healthcare Insight

Healthcare Insight

Play Episode Listen Later Feb 24, 2020 59:58

Healthcare Reform, Health Insurance Reform, Healthcare Consumerism, Health Management, Wellness, Early Intervention, Prevention. With host Ron Bachman

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01/16/20 Healthcare Insight

Healthcare Insight

Play Episode Listen Later Jan 17, 2020 54:32

Corporate Readiness for Healthcare Consumerism, Shared Rewards, Shared Responsibility, Asset Growth, Ownership, Human Capital, Truly Human Leadership, Case Studies. With host Ron Bachman

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Insights for Healthcare Consumerism and Digital Marketing with Scott Alexander, President, iVelocity Marketing

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Play Episode Listen Later Jan 16, 2020 35:37

Delivering innovative approaches to healthcare in the digital space https://outcomesrocket.health/scottalexander/2020/01/

CMS price transparency rule, telehealth parity laws, and healthcare consumerism

HIMSSCast

Play Episode Listen Later Nov 20, 2019 21:21

The HFN team discusses some recent pieces of news from federal and state governments, and speculates on how these developments might fit into a more patient-centric healthcare future.Articles mentioned in this podcast: CMS releases final and proposed rules on price transparency bound to get provider and payer pushbackAmerican Hospital Association, provider groups to sue over final ruleCalifornia bill may have ramifications for telehealth reimbursementTelehealth laws, especially for behavioral health, are increasing access despite remaining legislative barriersFormer Aetna CEO Mark Bertolini talks about CVS, the Amazon experience and how insurers stay relevant

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Innovative Thoughts in Healthcare Consumerism with Ken Robbins, CEO at Response Mine Health

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Play Episode Listen Later Oct 14, 2019 39:08

Award-winning digital marketing agency highly engaged in providing health, wellness, and fitness https://outcomesrocket.health/responsemine/2019/10/

A Deep Dive into The Opportunity of Healthcare Consumerism with Deborah Gordon, Senior Fellow at Mossavar-Rahmani Center for Business and Government at the Harvard Kennedy School

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Play Episode Listen Later Oct 1, 2019 33:11

Focusing on healthcare consumerism For the show notes, full transcript, links, and resources please visit us at show link: https://bit.ly/2GUdVFv

The Business of Healthcare Podcast, Episode 42: The Age of Healthcare Consumerism

The Business of Healthcare Podcast

Play Episode Listen Later Aug 12, 2019 25:51

Ken Robbins, CEO and founder of Response Mine Health, joins host Dr. Bob Kaiser for a discussion about what customer-focused healthcare looks like in an environment where patients play a much more active role in purchasing and consuming the healthcare services they receive. They also discuss what healthcare providers can do to make the transition.

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Healthcare Consumerism

Medical Fraud Fighters

Play Episode Listen Later Jul 11, 2019 8:25

The post Healthcare Consumerism appeared first on Medical Fraud Fighters.

healthcare consumerism

Thoughts on Healthcare Consumerism and What It Means To Health Leaders with Brian DeVore, CEO and Co-Founder at Sifft

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Play Episode Listen Later Jun 6, 2019 19:53

“The consumer is a powerful person in healthcare”

Ep.3 - Highly Rated Sessions from SHSMD Connections 2018: The Real Reason Loyalty Lacks in ...

SHSMD Podcast Rapid Insights for Health Care Marketers, Planners, and Communicators

Play Episode Listen Later Apr 24, 2019

Learn how to build loyalty in health systems with Brian Wynne, Vice President and General Manager of NRC Health, and Ed Rafalski, Chief Strategy and Marketing Officer of BayCare Health System.

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Preview of the New SHSMD Rapid Insights Podcast

SHSMD Podcast Rapid Insights for Health Care Marketers, Planners, and Communicators

Play Episode Listen Later Apr 18, 2019

Preview the new SHSMD Rapid Insights: For health care strategy professionals in planning, business development, marketing, communications and public relations.

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Healthcare Consumerism with Suprit Patel, Managing Partner and Founder, The Bestige Group

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Play Episode Listen Later Jan 10, 2019 27:05

Improving lives through advanced patient analytics

120: 2018 Wellness Wrap-up with Bob Merberg, Principal Consultant at Jozito LLC

Redesigning Wellness Podcast

Play Episode Listen Later Dec 12, 2018 85:57

Welcome to the RD podcast! It’s that time of year where I like to reflect on what happened over the course of the year and I thought who better to do this with than Bob Merberg. We did this last year and selfishly it was fun. When Bob and I get together to talk. We talk. A lot. This is a long interview but it didn’t feel that way to me, so hopefully it doesn’t to you. Bob Merberg, Principal Consultant at Jozito LLC has led the way in sustainable, healthy workplaces for more than 20 years. The Institute for Healthcare Consumerism in 2014 named Bob an IHC Superstar for Employee Empowerment, and in 2017 a team of industry experts convened by the Rochester Business Journal recognized him for creativity and ability to effect measurable improvements, sustainability, and program outcomes. Check out Bob’s full bio below. In this interview, Bob and I discuss our reflections on wellness over the past year, what we’ve learned, anything we have changed our minds about (this is interesting because we slightly disagree on this one) and the directions were headed in 2019. You’re Invited! I want to invite you to a free webinar, “7 Critical Steps to Increase Your Impact and Influence as a Wellness Professional” on December 13 at 2 pm EST. Register HERE. Many health promotion efforts are stuck in an old paradigm, operating on outdated thinking or flawed assumptions. This webinar will separate myth from reality – and jump start your path to confidently bringing your organization into the next generation of worksite wellness. You’ll leave with valuable insights and practical takeaways on the following four topics: What it means to move from a biomedical approach to an integrated one Shifting the focus of wellness away from healthcare costs and towards its real value The truth about financial incentives How to increase your influence in your organization You can register for the webinar HERE. For links mentioned in today's episode visit https://redesigningwellness.com/ To join the Redesigning Wellness Community, visit https://www.facebook.com/groups/rdwellnesscommunity/

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The Antidote To The High Cost Of Healthcare Is Healthcare Consumerism

Medicine on Call with Dr. Elaina George

Play Episode Listen Later Nov 11, 2018 56:44

The Affordable Care Act has doubled down on the high cost of healthcare driven by the insurance industry. However, the antidote to the high cost is healthcare consumerism. Dr Brian Hill the Founder, President and Chief Medical Officer joins me to discuss Hipnation, an innovative consortium of primary care physicians and specialists who have the solution to the high costs of healthcare.

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"Innovative Healthcare Delivery Models: Separating Healthcare from Health Insurance" with Brian E. Hill, MD

The Whole Health Cure

Play Episode Listen Later Nov 1, 2018 38:14

Brian E. Hill, MD is a Founder, President and Chief Medical Officer at HIPnation, an innovative healthcare delivery company with the mission to provide high-quality, accessible, affordable, 24-7 primary care services. Dr. Hill is a partner and practicing physician with Urology Specialists of Atlanta, is on the board of the Medical Association of Atlanta and is a delegate to the Medical Association of Georgia annual House of Delegates. He has been selected to the League of Leaders with the Institute of Healthcare Consumerism and service on the IHC editorial advisory board. Dr. Hill is the author of Stop the Noise: A Physician's Quest to Silence the Politics of Health Care Reform as well as numerous articles on healthcare reform. To lear more visit: https://hipnation.com

A Deep Dive into The Opportunity of Healthcare Consumerism with Deborah Gordon, Senior Fellow at Mossavar-Rahmani Center for Business and Government at the Harvard Kennedy School

opportunities government focusing deep dive senior fellow harvard kennedy school deborah gordon mossavar rahmani center healthcare consumerism

Play Episode Listen Later Apr 5, 2018 33:11

Focusing on healthcare consumerism

Thoughts on Healthcare Consumerism and What It Means To Health Leaders with Brian DeVore, CEO and Co-Founder at Sifft

co founders devore health leaders healthcare consumerism

Play Episode Listen Later Feb 20, 2018 19:53

“The consumer is a powerful person in healthcare”

EP168: The Healthcare Consumerism Tipping Point with Gary Frazier of Om Healthcare

Play Episode Listen Later Feb 1, 2018 28:27

Gary is a disrupter and founder of OM Healthcare, Inc. a health care technology startup established in 2015. He has over 18 years of business development experience and over 13 years of executive-level hospital and health system strategy expertise. Gary is a thought leader in the new frontier of health care technology, innovation, and strategy. Over the years Mr. Frazier's leadership and expertise has been sought after for strategic business planning, financial planning, growth strategy, integrated delivery systems, program development, mergers and acquisitions, and physician alignment. His roles have encompassed the rapid growth of Paladin Healthcare through hospital mergers and acquisitions, most notably a $170M acquisition of 2 Tenet hospitals in Philadelphia, PA. He served as a Principal for Vizient Consulting where he focused on physician/hospital alignment and hospital growth strategies for health systems throughout the United States. He was Vice President of Strategy and Business Development for a flagship 434-bed Dignity Health hospital in Central California where he was responsible for all strategy, growth, marketing, physician alignment, payer relations, and strategic partnerships. Before Dignity Health he managed all business development activities for hospital real estate transactions, expansions, and joint ventures in Arizona, California, and Nevada for Hammes Company Healthcare. A native of Southern California, he earned an undergraduate degree from Cal State Dominguez Hills and an MBA from UC Irvine Paul Merage School of Business. He has served as a board member of the California Hospital Association Political Action Committee (CHPAC), the Bakersfield March of Dimes, and the American Heart Association in Central California, and was Chairman of the Bakersfield Museum of Art. 00:00 Is a hospital system motivated to engage or encourage health care consumerism? 02:30 The problem with incentives or lack thereof preventing the system from changing. 06:00 An inflection point in health care. 07:20 The types of health care consumers that millennials are. 08:15 Advising a health system on pivoting. 12:00 The counterintuitive method that health systems need to adopt. 13:15 “If you're just now starting you're too late already.” 17:25 Does interoperability give a health system a greater advantage in health care consumerism? 18:40 Why integrated delivery systems offer a potential advantage. 19:35 Who has an incentive in encouraging patient consumerism? 21:15 Who the true “change agents” are. 22:00 Generational differences in the executive system keeping change slow. 24:00 OM Healthcare and what they do. 27:10 You can learn more at www.omhealthcare.com.

OR033 Healthcare Consumerism with Suprit Patel, Managing Partner and Founder, The Bestige Group

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Play Episode Listen Later Nov 29, 2017 27:05

Improving lives through advanced patient analytics

INBW15: Who Exactly is a Healthcare Consumer?

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Play Episode Listen Later Nov 23, 2017 17:07

Stacey is co-president of Aventria Health Group, specializing in helping employer, pharmaceutical, device, and pharmacy clients by creating partnerships with other healthcare organizations. For 20 years, Stacey has innovated better-coordinated health solutions benefiting all stakeholders, and most of all, the patient. 00:00 The largest healthcare payers in the country. 01:45 Asking Patients to be good Healthcare Consumers. 03:30 Labeling Healthcare Consumers. 04:10 “A significant portion of the population does not consider themselves a healthcare consumer.” 06:00 Identifying vs. not identifying as a Healthcare Consumer. 07:40 What most marketing behavior is motivated by. 09:10 The need for employers to demand change. 10:15 What to do to build and encourage Healthcare Consumerism. 10:25 Refer to Dave Chase's book, or his interview on our podcast, EP107. 10:50 Our podcast interview with Richard Steinhart, EP149. 11:10 The one type of person who might actually consider themselves a full-time Healthcare Consumer. 15:45 “What do we need to do to help everyone in this country realize that we are Healthcare Consumers?” 16:00 “How can we improve the scales to actually be the agents of change that everyone is depending on?”

TP41 - Defining Consumerism in Healthcare

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Play Episode Listen Later Nov 15, 2017 64:51

It's clear that marketing and patient experience efforts in hospitals are trying to address an unparalleled shift to consumerism. But is the concept of “consumerism” the same for the healthcare industry as it is for other industries? Can hospitals ever become as “consumer-first” as Amazon, Uber or Disney? In this episode, hosts Reed Smith and Chris Boyer explore the concept of consumerism and address trends that are impacting how hospitals and health systems are transforming their organization to embrace a patient-first mentality. Featuring an expert interview with Gary Frazier of OM Healthcare, in which he shares his perspective on empowering the consumer in healthcare and how his organization seeks to put the consumer first in an open marketplace. Show Notes: - Wikipedia definition of Consumerism: https://en.wikipedia.org/wiki/Consumerism - Advisory Board - How Consumerism is Redefining the Role of the Hospital Strategic Planner: https://www.advisory.com/research/health-care-industry-committee/the-bridge/2017/01/consumerism-and-the-strategic-planner - Kaufmann Hall - 2017 State of Healthcare Consumerism study: https://www.kaufmanhall.com/resources/2017-state-consumerism-healthcare - Gary Frazier on LinkedIn: https://www.linkedin.com/in/gary-d-frazier-56113011/ - OM Healthcare: https://www.omhealthcare.com/ - Crooked Conversations: https://itunes.apple.com/us/podcast/crooked-conversations/id1292665011?mt=2 - Foam Acoustic Panels: https://www.amazon.com/Burgundy-Charcoal-Acoustic-Panels-Studio/dp/B01G63LD4Q/ Links: - Touchpoint podcast Twitter: https://twitter.com/touchpointpcast - Reed Smith Twitter: http://www.twitter.com/reedsmith - Chris Boyer Twitter: http://www.twitter.com/chrisboyer - Chris Boyer website: http://www.christopherboyer.com/ - Social Health Institute: http://www.socialhealthinstitute.com/ Sponsors: - Loyal: https://loyalhealth.com/ - Influence Health: http://www.influencehealth.com/ - Binary Fountain: https://binaryfountain.com/

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Healthcare Consumerism: Power of Patient Choice with Dr. Elaina George

Liberty Talk Radio

Play Episode Listen Later Mar 16, 2017 55:00

Dr. Elaina George is a Board Certified Otolaryngologist. She graduated from Princeton University with a degree in Biology. She received her Masters degree in Medical Microbiology from Long Island University, and received her medical degree from Mount Sinai School of Medicine in New York. During this podcast we will discuss the free market appreach as an alternative to a government structured plan, better known as more of the same. Listen in and call in with your questions and comments 646-652-4620. Look forward to hearing from you.

EP010: Healthcare Consumerism: Why It's Great News For Small PT Clinics Trying To Get BIG!

The Paul Gough Audio Experience: Business Lessons for Physical Therapists

Play Episode Listen Later Oct 19, 2016 60:57

The study that this is featured in this Episode is by: “Mckinsey & Co.” and involved over 11,000 people. Go to the findings here: http://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/debunking-common-myths-about-healthcare-consumerism Books mentioned in the show are by the author and business coach Dr. Joseph Michelli - someone who I have long since studied and implemented much of his teachings about how great companies got great, into the Paul Gough Physio Rooms. === To have your question for a future Episode of the show answered, please submit your question using this form: - www.paulgough.com/question You can download the latest episode - and catch up on others - here at: www.paulgough.com/podcast-009 Or if you're on iTunes, go directly to the Physical Therapy Business School Podcast, here and hit subscribe: itunes.apple.com/podcast/physical…d1137950319?mt=2 === Head over to www.paulgough.com for your instant access free trainings - “7 Things That PT School Forgot To Teach You About Becoming A Successful Business Owner” …and the online tutorial “How To Generate 20 New Patients In The Next 30 Days” (Without A Single Referral From A Doctor”)… Both of these free trainings will give you more guidance, clarity and essential skills to help you grow a more successful physical therapy business – starting TODAY! This show is brought to you by: www.ptprofitacademy.com the online training organization that helps great physical therapists become successful business owners. Visit my own clinic website, here: www.paulgoughphysio.com

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Lee Handke on Healthcare Consumerism

E.D. Bellis

Play Episode Listen Later May 18, 2015 11:33

You will learn a lot in this information packed episode of the first and most listened to talk radio program on the Affordable Care Act. Lee Handke, CEO of the Nebraska Health Network, an ACO with over 1,300 clinically integrated physicians joined as guest co-host to discuss healthcare consumerism, their five priorities and the emergence of technology to improve quality and lower cost. For more on the show, visit healthreformexplained.com.

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Episode 43: Payers Engaging Patients, with Frank Hone from Healthx