Podcasts about healthcare consumer

Welcome to another episode of Out of Patients, where we get real about the absolute circus that is the American healthcare system. If you've ever been trapped in a medical billing nightmare, gaslit by insurance reps, or just generally felt like healthcare is an elaborate game designed to screw you—this one's for you.Joining me is the indomitable Deb Gordon, a relentless champion for healthcare consumers, co-founder of Umbra Health Advocacy, and co-director of the Alliance of Professional Health Advocates. She literally wrote the book (The Healthcare Consumer's Manifesto) on navigating this broken system—and she's here to help you get unf*cked.We talk about why the healthcare system is a hot mess, how patient advocacy is (unfortunately) a booming business, and why you shouldn't have to fight tooth and nail just to get the care you're entitled to. And yes, there are people you can hire to help you navigate the bureaucratic hellscape of prior authorizations, medical bills, and misdiagnoses. It's an infuriating conversation—but also wildly empowering.If you've ever thought, Where the hell was this when I needed it?—well, now you know.RELATED LINKS

Tune in as authors of PwC's U.S. Healthcare Consumer Insights and Engagement Survey discuss key findings and provide insights into understanding consumer concerns around healthcare costs, the adoption of tech-enabled healthcare, trust in the healthcare system and how we can take action. Key topics include:The survey's background, focus and objectives that will address ongoing consumer concerns and distrust in the healthcare systemGenerational and financial differences reveal significant disparities in healthcare experiences and engagement amongst various age groups Notable key statistics and insights on consumer behavior and perceptions related to trust, affordability, delayed care and digital health across the health ecosystemConsiderations for healthcare stakeholders to enhance care delivery and to address the evolving needs of diverse patient populationsSpeakers:Thom Bales, Health Services Leader, PwCKeith Fengler, Customer Service and Channels Lead, PwC, Omar Chane, Principal, PwC. Jenny Colapietro, Consulting Commercial Leader, PwCLinked materials:https://www.pwc.com/us/en/industries/health-industries/library/healthcare-consumer-insights-survey.htmlFor more information, please visit us at: https://www.pwc.com/us/en/industries/health-industries/health-research-institute/next-in-health-podcast.html.

This past week on the radio I had my sister, Celeste Galati, RN, on the program with me to talk about the challenge we have with health literacy and how this contributes to poor health and chronic disease. There's no doubt that much of the chronic disease we see is related to lifestyle choices we make. What we eat, how much exercise we get, alcohol consumption, and sleep are all decisions that impact our health and wellness. There are basic health education deficits that the public has which contribute to the chronic disease that we see every day. By understanding personal risk factors, lifestyle modifications, and what steps need to be taken are all important aspects of stemming the tide of chronic disease.Where to find Dr. Joe Galati and his team:Dr. Galati's newsletter sign-upMedical Practice: Liver Specialists of TexasDr. Galati's Book Site: Eating Yourself SickFacebook: Dr. Joe GalatiDr. Galati's YouTube ChannelPlease send feedback and suggestion. You can message me here. Hosted on Acast. See acast.com/privacy for more information.

Want to help healthcare consumers navigate their journey more effectively? Listen to our podcast with Senior Marketing Strategist Kathy Gaughran, where she shares insights on reaching consumers, optimizing digital touchpoints, and enhancing patient satisfaction through empathetic inquiry handling.

Healthcare consumers are driven by convenience, access, cost, relationships, and flexibility. Quite the demand and even greater in expectation. But are healthcare organizations ready and able to meet these expectations today? And what kind of technology is required to do just that? Join Matt Gove, former Chief Marketing Officer at Summit Health and CityMD and host Alan Tam as they explore the intersection of what drives healthcare consumer behavior, and the ongoing struggle healthcare organizations have in meeting their needs. Hosted on Acast. See acast.com/privacy for more information. -| The Health Equity Podcast Channel is made possible with support from Bayer G4A. Learn more about how Bayer G4A is advancing equity, access and sustainability at G4a.health -| This episode originally aired on July 6, 2023 on Hello Healthcare. Listen, follow and subscribe here.

Healthcare consumers are driven by convenience, access, cost, relationships, and flexibility. Quite the demand and even greater in expectation. But are healthcare organizations ready and able to meet these expectations today? And what kind of technology is required to do just that? Join Matt Gove, former Chief Marketing Officer at Summit Health and CityMD and host Alan Tam as they explore the intersection of what drives healthcare consumer behavior, and the ongoing struggle healthcare organizations have in meeting their needs. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Healthcare consumers are driven by convenience, access, cost, relationships, and flexibility. Quite the demand and even greater in expectation. But are healthcare organizations ready and able to meet these expectations today? And what kind of technology is required to do just that? Join Matt Gove, former Chief Marketing Officer at Summit Health and CityMD and host Alan Tam as they explore the intersection of what drives healthcare consumer behavior, and the ongoing struggle healthcare organizations have in meeting their needs. Hosted on Acast. See acast.com/privacy for more information.

Join host Stephanie Dorvil, Tiffany Shih (Cornerstone Research) and Elisa Long (UCLA) as they preview what the Big (Bad?) Data and the Healthcare Consumer session at this year's Emerging Issues in Healthcare Law Conference will cover. The episode discusses predictions about how collection and analysis of health data could improve quality, lower costs and facilitate value-based care on the one hand, but that the data can also pose legal challenges in the areas of privacy, antitrust, and perpetuate algorithmic bias and result in adverse outcomes. To find out more about the conference and this panel, go to ambar.org/emi2023.

Featured Guest: Robin Farmanfarmaian Robin Farmanfarmaian is a Silicon Valley based professional speaker and entrepreneur working in cutting edge tech poised to impact 100M people or more. Robin has been involved with over 20 early-stage biotech and healthcare startups from curing cancer to medical devices and digital health. She is an advisor to multiple companies, including: Luxsonic Technologies, working on a portable and modular radiology reading room in VR; Alacrity Care, remote patient monitoring and data analytics for oncology; and ConceptVines, a VC fund and product engineering focused on disruptive tech. With over 180 speaking engagements in 15 countries, she educates audiences on many aspects of technology intersecting healthcare, including artificial intelligence and the shift in healthcare delivery to the patient's home. She has written 4 books, including “The Patient as CEO: How Technology Empowers the Healthcare Consumer" (2015) and “How AI Can Democratize Healthcare: The Rise in Digital Care” (2022, with Healthcare Tech Entrepreneur Michael Ferro).   Where to find her book: https://smile.amazon.com/How-AI-Can-Democratize-Healthcare/dp/B0BF2HQQ4V/ref=sr_1_1?crid=21H5Y0ODQYAXD&keywords=How+AI+Can+Democratize+Healthcare&qid=1669757957&sprefix=how+ai+can+democratize+healthcare%2Caps%2C189&sr=8-1

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tony Ambrozie, Senior Vice President and Chief Digital Officer for Baptist Health South Florida, about "Applying Digital & Leadership Principles from Disney & AMEX to Transform the Healthcare Consumer Experience."

Most people can agree that a large number of hospitals and healthcare organizations are lagging when it relates to the healthcare consumer experience. Most people would also agree that better patient engagement drives better outcomes. Mercury Healthcare is the only technology-enabled engagement company that creates seamless patient experiences through data-driven insights and empowers organizations to intelligently engage consumers through strategic solutions. Manish Goel, Chief Technology Officer at Mercury Healthcare, joins #MillenniumLive to tackle how healthcare organizations can utilize technology to develop strategies for growth, revenue generation, and to create a seamless consumer experience.  Prior to Mercury Healthcare, Manish served as Global Head, Technology Solutions for Envision Pharma Group where he oversaw the development and support of the entire Envision solution portfolio. Previously, Manish oversaw the development and implementation of various technology offerings at companies including IQVIA and Oracle. Manish received his PGDM from the Indian Institute of Management in Lucknow, India and his BE of Mechanical Engineering from VJTI in Mumbai, India.

Do you have any ideas on how to have the ability to manage a client-customer relationship and understand the value of what they will receive through marketing? Are you at a point where you and your team want to grow your field of business? Welcome to the "Rehab to Wellness B.O.S.S" Podcast! I'm your host, Kim Nartker, PTA. In this week's episode, I am joined by Jerry Durham. Jerry Durham believes that there is true magic in the relationship you build with your Client/Patient. The simple path to business success is learning how to engage the new Healthcare Consumer! Inspiring and empowering your employees to create memorable Patient Experiences through a complete understanding of YOUR individual patient lifecycle and precisely how to move your patient through it is the key to your ultimate business success! Jerry will share his methods on how he helps new practice owners quickly launch a thriving business in their area. This is a very actionable session where he will talk about his strategies and processes that have worked for years. We will touch on such topics as: The only time it is about money is in the absence of value. In the lack of value, people will devote themselves to cash. The most significant impact is what you do with your potential patient-client customers before they arrive at your business. Clients want an expert who will tell them their problems and give them a plan for their journey back to the solution they desire. If you get into the first call and make that part of the value, price becomes less of an issue. You can refine your clinical skills and gain more confidence in the clinic, but don't try to grow with it simultaneously. How to manage one client through their life cycle within their business so they can replicate it thousands of times over across hundreds of employees It only takes one successful customer-client patient to grow your business. Everybody on your team impacts the client-patient outcome. You must understand who you are serving and who your actual customer is, Understand where you will build the process to create the system and hire the best people for each role. Reach Out to Jerry: Website: https://jerrydurhampt.com/ Instagram: @jerrydurhampt Facebook: www.facebook.com/JerryDurhamPT Reach out to Me: Get YOUR FREE WELLNESS BUSINESS SUCCESSFUL START-UP CHECKLIST HERE! Facebook Group: Rehab to Wellness B.O.S.S Website: https://thestretchmobilitycoach.com/beacoach/

"There is an inverse relationship between interest rates and inflation and the overall market PE. When one goes up, the other has to go down," says Sean O'Hara. He weighs in on geopolitical tensions like the conflict in Ukraine and lockdowns in China. Next, O'Hara states that investors should focus on high quality companies with high current free cash flow. Sectors that are currently attractive are energy, materials, healthcare, and consumer staples.

Health insurance was established to protect us from catastrophic financial loss, but David Contorno, CEO and founder of E-Powered Benefits, says, “medical debt is the number one cause of bankruptcy in the U.S., with the huge majority of them having had health insurance?”David explains how the typical broker and carrier contracts are structured so that they benefit most when costs go up. His firm turns the usual system of incentives around so they're paid on how much they lower costs. Learn about his firm's approach to building benefit plans that are built specifically for a company's culture and workforce … and discover why insurance carriers don't like him much.Connect with David on LinkedInDavid's viral post about Health Expenditure vs. Life ExpectancyGet the e-book Social Determinants of Health: A Springbuk PerspectiveMarshall Allen's book, Never Pay the First Bill: And Other Ways to Fight the Health Care System and WinGet the complete 2022 Employee Health Trends reportConnect with our co-hosts Jennifer Jones and Mike Pattengale Subscribe so you don't miss an episode: Apple Podcasts, Spotify, and other popular podcast players.   Have feedback, questions, or suggestions for show ideas? Send them to us at podcast@springbuk.com.Please rate and review us on your favorite podcast platform, and share it with your friends and colleagues. We appreciate you and thank you for listening!Produced by David PittmanTheme music: "Overboard" by Stay Outside

A basic understanding of statistics is essential for being a savvy medical consumer. But for many, thinking about statistics brings back painful high school memories. In today's episode, primary care physician Dr. Steven Hochman -- my brother -- helps distill it in a manageable and engaging way. And you shouldn't need to dust off your old high school textbooks to understand it!

Healthcare Consumer Payment Trends Sue Egan, CPC, CRC, CEDC, CPMA, Associate Director, Financial Solutions, Guidehouse, Charlotte, North Carolina Holly Steinman, RHIT, COC, CPC, CRC, COBGC, COSC, Managing Consultant, Financial Solutions, Guidehouse, Grand Rapids, Michigan Kristine Roloson, CPC, Managing Consultant, Financial Solutions, Guidehouse, New York Graham Block, CHFP, CSMC, CRCR, Senior Consultant, Financial Solutions, Guidehouse, New York Paul Mannix, Senior Consultant, Financial Solutions, Guidehouse, Chicago

Topic: Healthcare Consumer Payment Trends Featuring • David Stievater, Senior Partner, CWH Advisors • Henri Cattier, Senior Partner, CWH Advisors • Laurie Heavey, Sr. Vice President, Marketing, ClearBalance HealthCare

Friends, This interview is about an organization that is creating a new healthcare category, and whose purpose is to solve the employer healthcare dilemma. But even more fundamental than that, ...

Friends,This interview is about an organization that is creating a new healthcare category, and whose purpose is to solve the employer healthcare dilemma. But even more fundamental than that, they're attempting to solve the core struggles that all healthcare consumers are facing. Glen Tullman is the Executive Chairman and Chief Executive Officer of Transcarent.  Tullman is the former Executive Chairman, Chief Executive Officer, and Founder of Livongo Health  He previously led two other public companies that changed the way health care is delivered - Allscripts and Enterprise Systems. Tullman is also a Founding Partner at 7WireVentures, a socially-minded venture capital fund. He is the author of ‘On Our Terms: Empowering the New Health Consumer'.  Glen was honored in 2019 with a Robert F. Kennedy Human Rights Ripple of Hope Award for his career focused on improving the safety, empathy, and efficiency of our healthcare system. He also serves as a Chancellor to the International Board of the Juvenile Diabetes Research Foundation and as a Board Member and incoming Chairperson of the American Diabetes Association.In this episode, we'll learn about:The lack of alignment between payers, PBM's, healthcare systems and employers.  As Glen points out, if employers spend more, payers, PBM's and healthcare systems make more. How the plethora of digital healthcare companies and apps are contributing to further complexity in healthcare delivery.Why it makes sense for employers to get rid of copays for preventive care and chronic disease management costs.The three things that people want from healthcare and how Transcarent is delivering on those consumer needs.The 5 most common issues/questions that healthcare consumers call Transcarent about.One of the qualities I most admire about Glen is his blunt but eloquent truthfulness. As he puts it - “After 30 years of promises, we have a healthcare system today that is more confusing, more complex and more costly than it's ever been”. Supporting this statement, he cites the stat that the average self-insured employer must hire 14 different companies to assist in providing healthcare to their employees.  His solution to curtailing the complexity and confusion is to shift from fragmented point solutions to adopting the approach of other industries - which places the consumer in the driver's seat, provide ease of use, 24/7 access and low cost.Transcarent isn't just focused on building a ‘digital front door' or ‘digital consumer experience'.  It is a wholecloth transformation of the healthcare experience. It is a leader in a new category - part navigator, part health coach, part telehealth provider, part center-of-excellence referral source. Glen is so obsessed with providing a best-in-class consumer experience/journey that his brand promise is personalized, convenient, unbiased, virtual access to coaches, navigators, and doctors - within a few minutes, 24 hours a day, 7 days a week!What I respect most about Transcarent is not the technical wizardry or their impressive feat of creating a new market category. What I respect most is the unyielding primacy they place on the care of the consumer. For example - despite their ability to deploy chatbots, Glen insists that there be a live person on the other end of the line. He believes that people who seek healthcare want and deserve a live person speaking with them. Transcarent's approach is “care over costs”, and while this may seem unsustainable, he points out that providing this type of care ends up greatly lowering the overall costs of care. The key to Transcarent's approach is the alignment of payment with value based care. Unlike most other healthcare stakeholders, Transcarent does not make its money when healthcare costs and prices increase. Transcarent has completely attached its revenue and business model to cost savings. If your business model is to provide an outstanding consumer experience, deliver markedly improved health outcomes and lower overall total costs - then it makes sense to invest upfront in the way that Transcarent is doing. I truly wish more healthcare organizations would manifest the vision, integrity and courage to implement the business model that Transcarent has. It would save a lot of money for our country, corporate America, our states and towns, our families and our citizens.  But even more importantly, it would save a lot of lives. Until Next Time, Be Well.Zeev Neuwirth, MD 

CLICK HERE to sign up for a free trial of the Marcus Today newsletter including our daily STRATEGY PODCAST.Ben, Chris and Tom continue to construct their "one stock from each sector" portfolios, choosing their top picks from the consumer discretionary, consumer staples, and healthcare sectors this week. Six down, six to go. 

CLICK HERE to sign up for a free trial of the Marcus Today newsletter including our daily STRATEGY PODCAST.Ben, Chris and Tom continue to construct their "one stock from each sector" portfolios, choosing their top picks from the consumer discretionary, consumer staples, and healthcare sectors this week. Six down, six to go. 

According to a recent survey of more than 2400 adults, 74% rated the doctor’s office waiting room experience as fair or poor, while 80% indicated they would rather check in to their appointments virtually, on their mobile device. Waiting rooms have been on the innovation priority list for a long time, but the need to reopen for routine care in the era of COVID-19 has forced providers to find ways to virtualize the entire appointment intake process. In this episode, Sarah Larsen, Chief Growth Officer at Lifelink Systems, joined Greg Kefer for a discussion about how physical waiting room spaces are giving way to virtual alternatives, which is actually a good thing for patients. Healthcare providers are in a battle with big consumer brands that are moving into healthcare and the winners will capture the hearts and minds of consumers by providing a technology experience that’s on par with other industries. For providers, waiting rooms are frequently the front line, first point of contact with a patient, and based on the research findings, the experience preference isn’t a room full of sick people and paper forms. It’s virtual, mobile, and simple.

According to a recent survey of more than 2400 adults, 74% rated the doctor’s office waiting room experience as fair or poor, while 80% indicated they would rather check in to their appointments virtually, on their mobile device. Waiting rooms have been on the innovation priority list for a long time, but the need to reopen for routine care in the era of COVID-19 has forced providers to find ways to virtualize the entire appointment intake process. In this episode, Sarah Larsen, Chief Growth Officer at Lifelink Systems, joined Greg Kefer for a discussion about how physical waiting room spaces are giving way to virtual alternatives, which is actually a good thing for patients. Healthcare providers are in a battle with big consumer brands that are moving into healthcare and the winners will capture the hearts and minds of consumers by providing a technology experience that’s on par with other industries. For providers, waiting rooms are frequently the front line, first point of contact with a patient, and based on the research findings, the experience preference isn’t a room full of sick people and paper forms. It’s virtual, mobile, and simple.

TakeawaysHow to make the media your ally, not your enemyTake a transparent, partner-first approach to media, leveraging their networks to get standardized information to the public.   Baystate Health invites the media to virtual briefings in which the health system answers media questions in the order of the RSVP list. This approach reduces the number of duplicative inquiries, standardizes messaging, and builds trust.  Managing misplaced blame for vaccination challengesSome states are more conservative in their vaccine rollout, which can cause confusion – especially for those who live close to state borders and hear mixed messaging. With close to three vaccines on the market, the public expects a new level of consumer choice that isn't necessarily accessible.  Consumers often get conflicting messages from different authorities. When setting your system's response plans, pick a lane and stick with it. For instance, Baystate health has aligned with the state Department of Health and CDC. Planning for brand evolution in 2021Health systems have earned a lot of public trust during the pandemic, but vaccination variables may threaten this goodwill. Branding after COVID-19 may need to involve reputation repair.  Healthcare will have to keep COVID-19 messaging much longer than other industries, but it's not clear for how long. We expect the next big focus to be managing challenges related to delayed preventative care.  We can use this period of uncertainty to update and refine our current marketing assets. For instance, health system marketers can focus on improving SEO, physician profiles, and landing pages. 

Resources from today's episodePatient No Longer: Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect (Ache Management)Through the Patient's Eyes: Understanding and Promoting Patient-Centered CareChilling trend: A longer, deadlier pandemicTakeawaysDelivering the care patients expect“Through the Patient's Eyes,”  set the stage for a new, patient-centric paradigm in healthcare in 1993, and now “Patient No Longer” takes it a step further, challenging the healthcare world to look at patients as consumers.COVID-19 accelerated digital adoption and virtual care, expediting the consumerization of healthcare. The following language shifts can influence how we perceive and deliver patient care.  They encourage us to increase outreach before, during, and after care.Positioning → BrandPatient Experience → Consumer ExperienceWhere digital efforts should fit inLeaning into increased demand for virtual care allows health systems to create a positive first impression and creating more business down the line if more acute conditions arise. Health systems should weave digital efforts into the whole care experience rather than specific isolated moments. A different perspective on vaccine sentiments Many surveys report a high percentage of respondents who oppose COVID-19 vaccination. NRC Health found in their recent study more optimistic findings — only 14% of respondents saying they will not get the vaccine. Why the results are different: NRC Health offered a middle ground, “I'm going to wait and see,” which captured 25% of respondents. It's important to design survey questions for neutrality and factor in the way people think, act, and feel. 

How are healthcare leaders solving for the next big challenge? Novant Health presents insights from healthcare leaders and influencers on everything from digital healthcare, consumerism and care transformation – the biggest questions and latest trends in healthcare. Keep your finger on the pulse of healthcare with Industry Insights presented by Novant Health.

This episode of Tuning Healthcare features Bradley Fluegel, Principal at BMF Advisors and an executive healthcare advisor to numerous healthcare organizations. He formerly served senior leadership roles at Walgreens, Anthem, Aetna and has led various consulting roles for healthcare organizations. Brad shares key insights from his payer and healthcare retail experience, and where he expects the industry to move in the future.

You can make purchases, travel plans and dinner reservations in a few clicks, but being able to pay your hospital bill with similar ease is a rarity. That's where Cedar comes in, a "fintech" start-up bringing personalization and transparency to the notoriously cumbersome world of healthcare, especially when it comes to billing and payment. Among the improvements Cedar enables are personalized reminders and payment plans, bill tracking, a customer service chat bot, and translation of indecipherable billing codes into understandable language. CEO Florian Otto, who holds an M.D., D.D.S. and PhD, started his business career as a strategy consultant at McKinsey & Company and is a former executive at Zocdoc. Check out this episode of Raise the Line with host Shiv Gaglani to hear more about his fascinating career, his predictions for the post-COVID healthcare landscape, and how Cedar assisted healthcare systems communicate with patients during the COVID crisis.

This episode details the how-tos of becoming a savvy healthcare consumer. It describes the ins and outs of the American Healthcare System and how to navigate it wisely. DISCLAIMER: The Savvy Black Birther Podcast host and guests do not give legal or healthcare advice, rather information derived from the evidence and/or extensive practice experience. No information recorded should be taken as advice about your personal situation or healthcare decisions. This information is disseminated for the sole purpose of education and empowerment. If you need legal or healthcare advice or information, seek out a well-vetted and suitably qualified healthcare professional. --- Send in a voice message: https://anchor.fm/thesavvy-blackbirther/message Support this podcast: https://anchor.fm/thesavvy-blackbirther/support

This Episode is Co-Hosted by Rick Davis of Rick and Ru AmifyU. Robin Farmanfarmaian is a professional speaker, entrepreneur, and angel investor, driving high-level business development for cutting-edge medical and biotech companies poised to impact 100M patients. With over 100 speaking engagements in 12 countries, she educates audiences on technology, the future of healthcare, patient empowerment, building thought leadership, and more. Keeping within the empowerment theme, Robin also works with entrepreneurs and executives who want to become thought leaders in order to accelerate their career and business goals. Her 1st book, “The Patient as CEO: How Technology Empowers the Healthcare Consumer”, is a #1 Best Seller on Amazon. I   In today’s podcast, we discuss her latest book titled, “Facilitating Virtual Events.”  Driving Participant Engagement and Interaction.

As CEO, John Sculley helped turn Apple into a multi-billion-dollar enterprise alongside Steve Jobs. Now he has his sights set on healthcare. The post Episode 21: Ex-Apple CEO talks tech and the rise of the healthcare consumer appeared first on Fixing Healthcare Podcast.

Welcome to our kickoff podcast to introduce what Healthcare Consumer Rights Foundation is all about and how we plan to help you navigate the complex healthcare system and to help folks understand their legal rights and options. Each “Fight Back” podcast will tell the personal story of someone who has been tripped up by the healthcare system in some way—insurance claims denied, not getting the referral to a specialist or medical procedure one needs, an unexpected “out of network” bill, and so forth. Then we will interview a relevant expert who can provide the insights, resources, and help to solve these kinds of problems while navigating our complex healthcare system. We want to empower you, the consumer, with the information that you need to fight back.Music by Antti Luode.

Making the right choices as a healthcare consumer can have a tremendous impact on your financial life, especially during retirement. We spoke with Deb Gordon, an MBA, seasoned healthcare executive, and the author of The Healthcare Consumer's Manifesto: How to Get the Most for Your Money.    More about Houston Money Week visit:  www.Houstonmoneyweek.org  http://www.cheatsheet.com/personal-finance/how-schools-can-improve-their-personal-finance-education.html/    Financial Advisor Magazine Articles:  http://www.fa-mag.com/news/advisors-stay-the-course-amid-monday-s-market-drop-22864.html?section=3   http://www.fa-mag.com/news/on-it-s-80th-anniversaryadvisors-consider-social-security-s-impactfuture-22784.html?section=3    You can listen live by going to www.kpft.org and clicking on the HD3 tab.    You can also listen to this episode and others by podcast at:  http://directory.libsyn.com/shows/view/id/moneymatters  or  www.moneymatterspodcast.com  #MoneyMattersHouston #ChristopherHensley #HoustonMoneyWeek

Robin Farmanfarmaian is a professional speaker, entrepreneur, and angel investor working with cutting-edge Artificial Intelligence software, device and pharma companies poised to impact 100M patients. With over 140 speaking engagements in 13 countries, she educates audiences on the future of healthcare, patient empowerment, building thought leadership, and many trends & technologies: Artificial intelligence, sensors, tissue engineering, nano, 3D printing, virtual healthcare, point of care diagnostics + medical device and more. Robin has 2 published books: “The Patient as CEO: How Technology Empowers the Healthcare Consumer” and "The Thought Leader Formula: Strategically Leverage Your Expertise to Drive Business & Career Goals". www.robinff.com   

Irene Diamond, RT, calls herself a “Pain Reliever & Mover-Improver for Businesses & Bodies”! In 1995 she founded San Francisco, California’s very first Wellness Center, Diamond Pain Relief & Wellness Center.  DWC operates as a Precise Private Practice, enjoying referrals from pain specialists and health care providers across the country. For the last 3 decades practice owners, schools, and organizations have come to Irene as a business strategist and for her clinical education in The Diamond Method, a method where the client is literally an active participant in their therapy. Active Myofascial Therapy has been featured in Advance Magazine for Physical Therapists and is recognized as an effective rehabilitation modality for orthopedic pain and dysfunction, migraine and headache relief, and improving performance and function. Irene’s Dream Practice Mastery Academy is the "secret weapon" behind many of the world’s most successful wellness provider's practice success! Her business-growth strategy and marketing for practice owners fights against the norm, establishing them as an expert specialist who CAN generate terrific financial wealth while helping clients and patients get brilliant clinical results, all while working fewer hours and having more fun. In 2013 she was inducted into the World Massage Hall of Fame. Irene is a frequent guest author for professional publications and associations, an in-demand speaker and presenter who shares business-growth strategy and insight never seen before and clinical and technique education of The Diamond Method. **If you're a HealthCare PROVIDER, Request your FREE marketing digital course at http://www.IreneDiamond.com ***If you're a HealthCare CONSUMER, Request a FREE 3-minute Pain Relief Video series for Neck, Shoulder and Back Pain at http://www.TheDiamondMethod.com/gift https://l.facebook.com/l.php?u=http%3A%2F%2Fwww.irenediamond.com%2F%3Ffbclid%3DIwAR2_5nQfJ2E__VZI4vu4Eq9UmBLtRZx1j1YkQcXYEQGnfiU2lUf4H2Bt0gs&h=AT1Rj3ZopCflgh1eeMRk6TUkdnmzS6lA7xh1xXQ7iIpbyu0Ec8p3eb-0XOyFht-Vocbz0CeT3AI1_hhb-p_AByoz1dfedMd1urc7sbbygVfJYp0Vs-GTCotyusvRD2CjJQuo8MuSdA --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/healthcareadvocacy/message

What would you do if you were misdiagnosed with an autoimmune disease as a teenager, subsequently spending 10 years undergoing major surgeries, having 3 organs removed and over 40 hospitalisations, and then once in remission find yourself sabotaged, sexually abused and harassed early in your career in Silicon Valley? Some people might shy away from the spotlight after all this, but Robin Farmanfarmaian is not most people. Far from it. Robin is a professional speaker, entrepreneur and angel investor working with cutting-edge Artificial Intelligence software, device and pharma companies poised to impact 100 million patients. She’s currently the CEO and co-founder of ArO, a dynamic vision correction company. In her role as keynote speaker she covers multiple topics and has written and published two books - “The Patient as CEO: How Technology Empowers the Healthcare Consumer” and "The Thought Leader Formula: Strategically Leverage Your Expertise to Drive Business & Career Goals".Why has she chosen to target diseases that affect over 100 million people? Because Robin is a giver, and she believes in paying it back by paying it forward. “Diseases or disorders like sleep apnea, cancer, autoimmune disease, infectious disease, and things like that all have more than 100 million patients worldwide. So I picked that number because it really tackles the biggest problems in healthcare in terms of which diseases are the most prevalent.”Listen to this incredibly giving, inspirational woman share how she overcame personal and professional adversities to create the life and career that she has today. Learn about the exciting, cutting edge medical companies Robin is involved with, as well as her advice for companies on how to keep employees engaged and why businesses need to invest in their people. In this podcast:The raison d’etre for Robin’s life missionHow medical technologies have already changed healthcareWhy happy employees make happy customersInvest in your employeesBusinesses need to focus on innovation and incorporate the latest technologyWhy you need to start your thought leadership journey while you’re still in high schoolThe four things the world needs most right nowLinks:The Patient as CEO: How Technology Empowers the Healthcare ConsumerThe Thought Leader Formula: Strategically Leverage Your Expertise to Drive Business & Career GoalsBrainCheck appScribe MediaAdam Grant - TED talk See acast.com/privacy for privacy and opt-out information.

Hunter's old friend, Michael J., discusses his medical journey as he navigates today's healthcare system. Chonic care patients are the biggest spenders of healthcare dollars. Michael is dealing with multiple health issues while rebuilding his businesses. From the ground up. He learns about some available options and why they are important. This is the first "Conversations with Michael J." episode. They will occasionally check in and update Michael's journey to wellness. More resources and information are available the show's website: www.winhff.com Visit Michael's website at: www.chilejam.com --- Send in a voice message: https://anchor.fm/winhff/message

How to ListenThe Open Mic Podcast with Brett Allan162 EpisodesProduced by Brett AllanWebsiteWelcome to the Open Mic Podcast!Join Brett weekly as he interviews celebrities, entrepreneurs, influencer's and high level thought leaders!This is not your ordinary podcast, as we like to say, here you will find"Interesting people,and amazing conversations"Start listeningShareApril 25th, 2019•27:59Silicon Valley Top Angel Investor Robin Farmanfarmaian Helps You Leverage Your Expertise To Drive Business and Reach Your Goals: The Thought Leader FormulaRobin Farmanfarmaian is one of the Silicon Valley's Top Angel Investors.She is also a professional speaker, entrepreneur, driving high-level business development for cutting-edge medical and biotech companies poised to impact 100M patients.With over 100 speaking engagements in 12 countries, she educates audiences on technology, the future of healthcare, patient empowerment, building thought leadership, and more. Keeping within the empowerment theme, Robin also works with entrepreneurs and executives who want to become thought leaders in order to accelerate their career and business goals.Her 1st book, “The Patient as CEO: How Technology Empowers the Healthcare Consumer”, is a #1 Best Seller on Amazon.You can learn more about Robin below!https://www.robinff.com/

Big Bills!! Bad Service!! High Deductibles!! High Insurance Premiums!!These are examples of healthcare prisons and why consumers are healthcareprisoners. The fact is that healthcare consumers have little to no choices. As ahealthcare prisoner, consumers need help to escape the prison. This Podcast willanswer many questions consumers have and educate consumers to many healthcaremyths. Gary Prala, Co-Founder of Healthcare Consumer Navigator Center, will guideyou through the maze and offer you advice and solutions.We offer a service, via our website, to answer questions and assist consumers withproblems they are experiencing. The service is free!!! And All Information on theWebsite is Free!!To find out more about our team, healthcare information available and our freeservice, visit us at www.healthcareconsumernavigatorcenter.com

Founder of Medibid, Ralph Weber takes a seat in Dr. Luke’s Waiting Room: The Healthcare Authority Podcast to discuss healthcare transparency issues, pricing strategies, becoming an EHC (Engaged Healthcare Consumer) & reference based payments!

Dr. G. Keith Smith The Affordable Care Act was allegedly passed thanks to “the stupidity of the American voter.” The economist who made that claim—and who is also considered to be one of the architects of the law—has recently published a working paper that examines whether better informed patients make better healthcare decisions. He and his colleagues conclude in the negative. To help us gain a better perspective on that paper we’ve invited Dr. Keith Smith back to the show. Dr. Smith is the co-founder of the Surgery Center of Oklahoma, a pioneering institution in free-market medicine. As such, he has direct knowledge of the behavior of healthcare consumers and offers us his insights on the chasm that exists between the way healthcare policy makers conceive of medical practice and how ordinary patients actually seek the best possible healthcare value for themselves. GUEST: G. Keith Smith’s blog and Twitter LINKS: Michael Frakes, Jonathan Gruber, and Anupam Jena. “Is Great Information Good Enough? Evidence from Physicians as Patients” NBER Working Paper 26038 Free Market Medical Association SUPPORT THE SHOW: Make a small donation on our Patreon page and join our discussion group or receive a free book. Support this podcast

Dr. Jeanette welcomes Robin Farmanfarmaian, author of The Patient as CEO: How Technology Empowers the Healthcare Consumer to share how patients are advancing in their own care by taking charge with Wearables and Record Keeping. Who is the key decision maker in 'your health'? Did you toss out your power and become a victim of the system? Is it possible to make better choices when you have more information? Do you just jump at a health decision in fear of making a wrong choice? Do you ever question the process? Who is going to fix us? Who is in control of the support team? Just who is the patient? For more information on Robin visit: www.RobinFF.com For guided support on your healthcare and how to ask the right questions with Dr. Jeanette visit: www.MyPersonalAdvocate2.com  

James is joined by Robin Farmanfarmaian - healthtech expert, global speaker and author of Amazon No.1 bestseller The Patient as CEO: How Technology Empowers the Healthcare Consumer. Robin is an angel investor in healthtech, backing companies like Dance Biopharm who are doing clinical trials for an inhaled insulin vaporised from a liquid and unicorn MindMaze VR who have raised >$100M (in part from Leonardo di Caprio) and are valued at $1B. Robin talks about her younger years dealing with an autoimmune disease and how she became motivated to positively impact 100M patients through healthtech innovation, how she built an ecosystem round herself through giving and adding value to others and how through her new book, The Thought Leader Formula, she's teaching others in health to become exactly that. https://www.robinff.com/

Robin Farmanfarmaian is a professional speaker, entrepreneur and angel investor working on companies in cutting edge technology poised to impact 100M people or more. She’s the VP of Actavalon, curing cancer; and Strategic Relations Advisor to MindMaze, VR for stroke and brain injury rehabilitation. With over 125 speaking engagements in 12 countries, she educates audiences on 9 main subjects, including technology, the future of healthcare, patient empowerment, building thought leadership, and more. In this podcast, she reveals the inspiration behind her first book, The Patient as CEO: How Technology Empowers the Healthcare Consumer, which is a #1 Best Seller on Amazon. Tired of the harassment and sabotage of Silicon Valley, she challenged power dynamics and traditional roles. Ready to unlock life-long financial confidence and become unstoppable? Pre Order Unlock it Here http://www.unlockitbook.com/ Join The Next Free Masterclass By Dan https://www.highticketcloser.com/masterclass Show notes and free resources https://danlokshow.com/

“My fundamental truth behind The Thought Leader Formula, besides the solution to #MeToo, is that 90% of people have the ability to be a thought leader, we just have to understand how to follow that path.” - Robin Farmanfarmaian Being a thought leader is building a business, and almost anyone can do it with the right mindset. To become a thought leader though, you need to know and hone your business model, revenue streams, and who your customer is. Today’s Finding Brave guest shows us how we can do this, whether we are an entrepreneur, work in a corporate setting, or have a side gig. Robin Farmanfarmaian is a professional speaker, entrepreneur, and angel investor driving high-level business development for a wide array of organizations in the medical and biotech fields and beyond. Empowering professionals, Robin also works with executives, entrepreneurs, consultants and other professionals who want to become thought leaders in order to accelerate their career and business goals. Her 1st book, The Patient as CEO: How Technology Empowers the Healthcare Consumer, is a #1 Best Seller on Amazon. Her 2nd book, The Thought Leader Formula, is out now. It’s been a journey for Robin to become who she is today, and the very personal story she reveals in this episode can help many of us see that we too can share our ideas in a bigger way than we are currently, and why that’s a gift to the world. To learn more about today's guest, visit: https://www.robinff.com/ 

Dear Listeners, Healthcare consumerism is on everyone's mind these days. It's a growing movement being taken up across the industry – from entrepreneurial start-ups, to retail and dig-tech giants, to leading ...

Dear Listeners,Healthcare consumerism is on everyone’s mind these days. It’s a growing movement being taken up across the industry - from entrepreneurial start-ups, to retail and dig-tech giants, to leading hospital systems and healthcare insurance companies. This is a big shift for an industry that has been woefully behind other sectors in understanding its customers’ needs and expectations. There are numerous challenges to making this shift from patient-centered mindset to a consumer-centric mindset.  Fortunately, there are experts like our guest this week Kevan Mabbutt, who joins us again to assist us in making the transition to a more consumer-oriented era. Kevan Mabbutt is the Senior Vice President and Chief Consumer Officer of Intermountain Healthcare. He was previously at The Walt Disney Company, where he served as the Global Head of Consumer Insight.We were fortunate to have Kevan first  join us back in early Fall 2018, for Episode 45. If you haven’t listened to that episode, I would strongly encourage you to do so. It was the single most downloaded episode of this podcast series, at over 10,000 downloads. During that dialogue, Mr. Mabbutt introduced us to some different ways of understanding the consumerist mindset. And now, 6 months later, we advance the dialogue and delve deeper into how Mr. Mabbutt is bringing his decades of world-class experience to healthcare.  In this episode we’ll discuss:How Mr. Mabbutt and his colleagues are developing the first phases of the ‘InterMountain Health’ experience.Their comprehensive end-to-end digital platform which makes it easier to obtain “access to, navigation through, education around, and payment for” healthcare delivery.How Kevan is reframing patient loyalty in terms of “relevance” and “preference” - a shift that will require not only a different design approach, but also fundamentally different metrics for assessing patient experience.  The approach Mr. Mabbutt took in building Disney theme park experiences, and how he’s applying that to discovering the “friction” or “pain points” in healthcare delivery.A reorienting focus on how healthcare occupies a ‘space’ in patients’ lives, instead of focusing solely on how patients occupy a ‘space’ in the healthcare delivery system.There are numerous pearls of wisdom that Mr. Mabbutt shares with us during the course of this interview. But, the most important message, from my perspective, is that consumerism is a sophisticated way to enhance, advance and elevate humanism in healthcare - to support and sustain those of us who are serving in the system; and to enable greater empathy, dignity and connectivity, as well as a safer, more seamless and effective care environment to those who are being served by the system.Given the current state of healthcare delivery - the frustrations faced by patients, the lack of transparency, the challenges of navigating the system, the plummeting public trust in healthcare, the obstacles providers and staff face daily, as well as the horrendous crisis of provider burnout - who can argue with the consumerist approach that Mr. Mabbutt and his colleagues at Intermountain are taking?  The only question in my mind is why isn’t this consumerist approach being deployed at more healthcare institutions?As always, I hope you get as much out of this interview as I have.Zeev Neuwirth, MD

Dr. Robert Kaiser, director of the master's degree program in healthcare leadership and management for professionals at the Naveen Jindal School of Management, interviews Leslie D. Michelson, chairman and CEO of Private Health Management. They discuss key points from Michelson's book, The Patient's Playbook, in which he outlines how patients can best navigate today's complex and expensive healthcare system by taking matters into their own hands and becoming more effective healthcare consumers.

Rick Gundling, HFMA's vice president of healthcare financial practice, discusses top challenges and opportunities in 2019 for healthcare finance leaders.

Dr. Josh Luke is a Futurist who teaches at the University of Southern California and the author of Health-Wealth: Is Healthcare bankrupting your business? 9 Steps to Financial Recovery. We discuss what it means to be an engaged healthcare consumer, why it's important and how to do it.  Starting with three P's Planning, Personalization, Prevention Employee Benefits Brokers can find the assessment Dr. Luke mentions that you can use for your clients here: https://www.health-wealth.com/assessment/ Find Dr. Luke and his book using the links below: Dr. Josh Luke - LinkedIn Health-Wealth - speaking, podcast, assessments, certification Health-Wealth Book - Amazon  

Luscious Leadership with Danna Lewis Radio Show Join Danna for this very special series of intimate conversations with fascinating women Danna has the honor of connecting with. From the C-Suite and beyond, get to know (and glean valuable wisdom) from women choosing and creating deeper presence, strategic awareness and courageous kindness in their lives and careers! See how today's modern leaders are authentically navigating transformational times throughout their work-life spectrum. Robin Farmanfarmaian is a professional speaker, entrepreneur, and angel investor, driving high-level business development for cutting-edge medical and biotech companies poised to impact 100M patients. Currently Farmanfarmaian is VP of Actavalon, curing cancer; and Strategic Relations Advisor to MindMaze, VR for stroke and brain injury rehabilitation. Recent investments include Invicta Medical, a medical technology company for sleep apnea, & Dance Biopharm, inhaled insulin with a smart, connected device. With over 100 speaking engagements in 12 countries, she educates audiences on technology, the future of healthcare, patient empowerment, building thought leadership, and more. Keeping within the empowerment theme, Robin also works with entrepreneurs and executives who want to become thought leaders in order to accelerate their career and business goals. Her 1st book, “The Patient as CEO: How Technology Empowers the Healthcare Consumer”, is a #1 Best Seller on Amazon. http://www.robinff.com/   robinsf3@gmail.com https://www.facebook.com/Robinff   https://twitter.com/Robinff3      @Robinff3    https://www.linkedin.com/in/robinfarmanfarmaian/   https://www.instagram.com/robinsf3/      @Robinsf3      ~ More About Luscious Leadership with Danna Lewis ~ Are you feeling fantastic or frustrated with your days? Are you living your life based on other people’s paths, projections or expectations? What if instead of showing up with a rebellion, resistance, reaction or ‘whatever’ attitude you could lead yourself lusciously with deeper presence, strategic awareness and courageous kindness to create your entire work-life spectrum as a space of possibility, achievement and fulfillment? Danna Lewis will provide you with the topics and framework to bring the art of pragmatic energy and inspired action of luscious leadership into your life to improve your bottom line from the bedroom to the boardroom. What if you you could embody the courageously conscious and kind strategic awareness to create a life, living and love that work deliciously well for you? danna@dannalewis.com www.dannalewis.com For more great content from Danna Lewis on Luscious Leadership, be sure to find all her replays on the archive page here: https://www.inspiredchoicesnetwork.com/podcast/luscious-leadership-with-danna-lewis/    

To develop a reputation as a thought-leader in your industry, you must look at your life as a business and invest a significant amount of time and money in your own success. Are you willing to become your own Chief Strategy Officer? To hire coaches and a PR team? To practice your first presentation 40 times before taking the stage? Robin Farmanfarmaian is a professional speaker, serial entrepreneur and angel investor working in cutting-edge technology and medicine, and she has a deep understanding of how artificial intelligence is likely to impact and disrupt the healthcare space in the next ten years. Farmanfarmaian currently serves as the VP of Business Development at Actavalon, a startup working to cure cancer, and she is an angel investor in Dance Biopharm Holdings, a company developing inhaled insulin products to treat diabetes— among many other projects. Her book, The Patient as CEO: How Technology Empowers the Healthcare Consumer, is a bestseller on Amazon. Today, Farmanfarmaian shares the story behind The Patient as CEO, explaining how a misdiagnosis led her to take charge of her own healthcare. She addresses the advances that have been made in medicine to this point and how technology is dramatically accelerating our progress moving forward. Listen in for Farmanfarmaian's insight around developing the confidence to thrive and investing the necessary time, effort and capital in becoming a thought leader in your field. Key Interview Takeaways Become the CEO of your own healthcare. Farmanfarmaian's misdiagnosis at the age of 16 led to countless hospitalizations and multiple surgeries—before she took control. She was finally diagnosed correctly and went into remission overnight. The human body is an incredibly complex system. Yes, we have made great strides in our understanding, and life expectancy has doubled in the last 100 years. But we still only have treatments for a few hundred of the more than 10K known human diseases. Technology is dramatically accelerating human progress in healthcare. AI allows us to apply machine learning to massive data sets, providing insights that would otherwise take us years to discover. View your thought-leadership as a business. Farmanfarmaian invested a great deal of time, effort AND capital to become a sought-after speaker. She hired high-end coaches, designers and a marketing team, and she practiced her first presentation 40 times before delivering it on stage! You are that strong. Farmanfarmaian's secret weapon is confidence coupled with a strong sense of mission. Despite the extreme trauma she has experienced, Farmanfarmaian is determined to positively impact 100M patients worldwide. Connect with Robin Farmanfarmaian The Patient CEO Robin Farmanfarmaian on LinkedIn Robin Farmanfarmaian on Facebook Robin Farmanfarmaian on Twitter Resources The Patient as CEO: How Technology Empowers the Healthcare Consumer by Robin Farmanfarmaian Learn more about your ad choices. Visit megaphone.fm/adchoices

Sarah Richardson joins us to discuss Apple's medical record expansion from 13 to 39 healthcare systems. Does this signal the start of the revolution? An important discussion on gender pay equity and what are CIO's spending their time on?

In this week's episode, Dr. Steve has an inspiring and powerful interview with Scott Rotermund, the co-founder and Chief Growth Officer for Welltok - an enterprise SaaS company focusing on driving healthcare consumers to attain and optimize their health. Welltok works with payers, providers and self-insured companies; and they have recently been added to Deloitte's fastest-growing companies in North America. This show episode includes a highly-engaging back-and-forth on: Welltok's CafeWell Platform The power of engagement in massive value gains Company growth through organic & inorganic means Loss aversion, rewards, and consumer responsibility 40-50% operational efficiencies realized by customers The importance of coordinating and streamlining multiple streams of consumer messaging.

Today's episode on Redefining Medicine spotlights Robin Farmanfarmaian: entrepreneur, professional speaker, and author of Amazon bestseller "The Patient as CEO: How Technology Empowers the Healthcare Consumer." Originally misdiagnosed with autoimmune disease, by the age of 26 Farmanfarmaian had undergone 43 hospitalizations, 6 major surgeries, and had 3 organs removed. Through taking control of her own health and correctly self-diagnosing, Farmanfarmaian now seeks to empower other patients by sharing her journey, advice, and lessons learned—while delivering information surrounding the various available digital technologies. By investing in cutting-edge companies poised to impact 100 million people or more, Farmanfarmaian works on the most current medical technologies in an effort to better help patients.

Stacey is co-president of Aventria Health Group, specializing in helping employer, pharmaceutical, device, and pharmacy clients by creating partnerships with other healthcare organizations. For 20 years, Stacey has innovated better-coordinated health solutions benefiting all stakeholders, and most of all, the patient. 00:00 The largest healthcare payers in the country. 01:45 Asking Patients to be good Healthcare Consumers. 03:30 Labeling Healthcare Consumers. 04:10 “A significant portion of the population does not consider themselves a healthcare consumer.” 06:00 Identifying vs. not identifying as a Healthcare Consumer. 07:40 What most marketing behavior is motivated by. 09:10 The need for employers to demand change. 10:15 What to do to build and encourage Healthcare Consumerism. 10:25 Refer to Dave Chase's book, or his interview on our podcast, EP107. 10:50 Our podcast interview with Richard Steinhart, EP149. 11:10 The one type of person who might actually consider themselves a full-time Healthcare Consumer. 15:45 “What do we need to do to help everyone in this country realize that we are Healthcare Consumers?” 16:00 “How can we improve the scales to actually be the agents of change that everyone is depending on?”

Welcome to episode 18 where Jerry travels to a far off land called Canada to chat with a physio who is getting things done with his patients by putting his 3 E System into use! ( illgive you a hint, 1 E stands for Empowerment). Curtis Tait is a Physio in Canada who is an Owner in Tall Tree Integrated Health and is a Founder of AMP Physio a great new Education company. Curtis and Jerry talk about all things Patient Focused and talk about the numerous similarities between the US and Canadian Healthcare System when it comes to Physio….. YES far more than you think there are!.. Curtis and Jerry use many words that are foreign to many Physios around the world like, Expectations, Customers, Clients and the big one Healthcare Consumer! Take a listen and see how YOU can make a change tomorrow to better the EXPERIENCE for your patients and in turn drive up your Outcomes!! Cheers Here are the links to all websites and places we speak about: jerrydurhamPT.com Ice.Physio talltreehealth.ca AmpPhysio.com Subscribe on iTunes: https://itunes.apple.com/us/podcast/healthcare-disruption-podcast/id1261571234?mt=2

For anyone who has ever sought to find the price of healthcare services before obtaining them it will come as little surprise that information is not readily available. A recent study from Public Agenda, with support from the Robert Wood Johnson Foundation and the New York State Health Foundation, set out to find how Americans seek and use healthcare price information. We spoke to David Schleifer Director of Research for Public Agenda about what extent healthcare consumers seek price information, the implications of having a system with little price transparency, and what can be done to fix the problem.

In this episode, we will deliver insider insight into the consumer driven healthcare landscape There are more consumer engagement tools and programs than ever before. Yet, most of these programs are delivered with a one-size-fits-all approach, and the consumer experience is still very fragmented. So, what is really needed to empower consumers? The right message and the right tools must be delivered through the right channels at precisely the right time to drive desired outcomes. From incentive program and advocacy services to digital tools, transparency solutions and more – what has the greatest potential to increase fluency and engagement, to support decision-making, and to influence behavior? Join us for a forward-looking discussion on strategies and innovations that will move the needle on consumer engagement in healthcare.

A commentary.

Rose Maljanian of HealthCAWS joins the podcast to talk about engaging the evolving healthcare consumer. Look forward to Rose sharing why she doesn’t think that hiring leaders from consumer-focused or retail organizations is necessarily the best move for healthcare organizations and why she equates the transformation in healthcare right now to “living in house while it is being renovated.” More information at sitewirehealth.com/cruxpoints

Erinne Dyer, Healthcare marketer and strategist, joins the podcast to share insights from her years leading marketing initiatives at Cleveland Clinic and Carolinas Healthcare. Look forward to Erinne’s perspective on why hospital marketing has been turned upside down and the three ways marketing for hospital systems needs to be redefined. More information at sitewirehealth.com/cruxpoints

There are many ways to administer the Patient Activation Measure(TM) (PAM) and many socioeconomic factors that influence its outcomes, explains Dr. Judith Hibbard, developer of the PAM and professor of health policy at the University of Oregon. Dr. Hibbard identifies the PAM scores that signal a behavior change and the value of adding patient activation assessment to a health improvement initiative. Dr. Hibbard, along with Diane Bellard, director of disease management and wellness services for American Health Holding, shared the research behind the development of the PAM, its potential for improving a patient's healthcare self-efficacy and examples of its use in a DM setting during the June 18, 2009 webinar, Patient Activation Measure(TM): Assessing the Engaged Healthcare Consumer for Self-Efficacy.