Podcasts about diversity executive

  Are you ready for a conversation on race, power, and Harvard in this Conversation on Race. Why are Black women leaders at Harvard and other institutions being targeted? Simma The Inclusionist, and Deborah Ashton dive deep into the controversial world of diversity, equity, and inclusion at Harvard, shedding light on the power struggles and systemic racism that still plague our society. Find out what is real, and what is witch-hunting in this scandalous attack on Black female leaders. Discover the shocking truth behind the attacks on DEI initiatives at Harvard, orchestrated by fear-driven individuals like Christopher Rufo. Uncover the hidden agendas and deliberate efforts to dismantle progress in racial equality, as revealed by Deborah Ashton, co-chair of the DEI committee of Harvard Black Alumni. Hear Deborah Ashton's story of living in the projects of Chicago, while attending Harvard, and being told to prove she belonged at academic events. Explore the dark underbelly of systemic racism, where power and privilege dictate who belongs and who doesn't. From the struggles of Black women at Harvard to the global impact of racial stereotypes, this episode will challenge your perceptions and ignite a fire for change. Join the conversation as Simma and Deborah unravel the complexities of race, power, and fear at one of the world's most prestigious institutions. Tune in now to Everyday Conversations on Race for Everyday People, for an electrifying discussion that will challenge your beliefs and inspire you to take action. Let's break down barriers, shatter stereotypes, and pave the way for a more inclusive and equitable future. Listen now and be part of the change!   Time Stamps: [00:03:22] The importance of discussing race. [00:06:43] Overcoming adversity and education. [00:09:03] Understanding poverty in the US. [00:14:48] Assumptions based on appearance. [00:19:21] Perpetuation of welfare stereotypes. [00:23:55] Harvard and racism at play. [00:27:24] DEI and hiring practices. [00:32:02] Systemic racism against Chinese people. [00:36:05] White entitlement in education. [00:41:40] The power of propaganda. [00:44:21] Diversity and inclusion impact on sales. [00:47:48] White power movement for change. [00:53:27] Race conversation advice. [00:59:02] Impactful theater experiences. [01:03:41] Personal experiences on race.   Dr. Deborah Ashton is a licensed psychologist, has 30+ years of cross-industry experience. Dr. Ashton is a diversity, equity and inclusion strategist. She received her doctorate from Harvard University and studied with Dr. Chester ‘Chet' Pierce, who coined the term “microaggression”. She headed diversity and inclusion for Medtronic, Darden Restaurants, Harley-Davidson, Novant Health and Argonne National Laboratory. She is the former Chief of Test Development and Validation for the Commonwealth of Massachusetts. Dr. Ashton specializes in organizational psychology and developing an inclusive workplace. She provides guidance and coaching on how to mitigate unconscious bias in the workplace and in talent management. She has published in the Harvard Business Review, Diversity MBA, Diversity Executive, etc. Her Harvard Business Review articles are Does Race or Gender Matter More to Your Paycheck? and What HR Can Do to Fix the Gender Pay Gap. She chaired the peer review board for the Diversity Business Review, a diversity, equity and inclusion (DEI) journal written by DEI practitioners for DEI practitioners, Human Resources and line management. In addition, Dr. Ashton serves as the Chief Psychologist & Learning Officer for Diversity Learning Solutions, part of A P & L Group Brand, along with Diversity MBA. Email: drdashton@planetperspective.com LinkedIn   Simma Lieberman, The Inclusionist helps leaders create inclusive cultures. She is a consultant, speaker, and facilitator. Simma is the creator and host of the podcast, “Everyday Conversations on Race for Everyday People.” Contact Simma@SimmaLieberman.com to get more information, book her for your next DEIB  event, help you become a more inclusive leader, or facilitate dialogues across differences. Go to www.simmalieberman.com and www.raceconvo.com for more information Simma is a member of and inspired by the global organization IAC (Inclusion Allies Coalition)    Connect with me: Instagram Facebook YouTube Twitter LinkedIn Tiktok Website    Previous Episodes Unpacking Identity, Race, and Representation in Crime Fiction A Black Executive Perspective on Race in Corporate America Cancel Culture Unmasking the Dangers of Instant Judgment and Outrage Loved this episode?  Leave us a review and rating

How are leaders embracing diversity, equity, and inclusion? And how can you create an atmosphere of belonging for everyone in your organization? Brenda Clegg is here to break down the meaning of DEI and share the first steps leaders can take to uphold these values. Brenda is a certified Diversity Executive and Certified Human Resource Professional and is the Equity and Community Engagement Officer for Chatham County.  In this episode, she'll share her expertise on all things human resources and DEI.

In this episode, Ashanti Bentil - Dhue talks to Darjene Graham-Perez about her journey transitioning into the DEI space within an organisational setting. Episode Highlights: Darjene's transition into DEI space within an organizational setting. The surprises she encountered along the way, as well as, cultural changes within the organsiation  How to build relationships with stakeholders. The key skills she developed or nurtured in other to succeed in her role  About Darjene Graham-Perez: Dr. Darjené is a Diversity, Equity and Inclusive Leader with 10+ years of experience in developing and facilitating corporate and non-profit diversity & inclusion training. As a Diversity Executive, HR Partner, and Trainer, she has extensive experience in expertise in leading team development, coaching, strategic planning, and goal setting. Dr. Darjené has excellent strategic and process thinking abilities with an emphasis on human resource practices, diversity and inclusion, organizational development, facilitation and customer service.    She has experience in developing and implementing successful diversity and inclusion strategies for leadership accountability and development of employee engagement and retention efforts. Ability to drive and manage change within diverse organizations and engage with executives and staff at all levels.     Connect with Darjene: Linkedin: https://www.linkedin.com/in/dr-darjene-graham-perez/ Book an exploratory call to discuss whether the DEI Prof Academy is right for you. You can ask any questions you may have. These spaces are very limited so if you'd like to have a chat with me directly about DEI competence and practice, then book a call here.   You can find out about the services we offer here: https://sites.google.com/benhue.com/dei-pro-training-and-coaching/home   Join the mailing list link: https://forms.gle/9GZtBkvkYgUbziho9   Stay Connected with Ashanti: LinkedIn: Ashanti Bentil-Dhue  Get in Touch: ashanti@benhue.com

The transcript for this episode is available here. October is National Disability Employment Awareness Month and our first episode of this month is with Meg O'Connell. She is the founder and CEO of Global Disability Inclusion working with companies on improving their disability inclusion efforts. About Meg O'Connell  Meg is the CEO & Founder of Global Disability Inclusion; she is an internationally recognized disability employment and inclusion expert with over 25 years of experience in human capital management, talent acquisition, performance management, disability inclusion, employee engagement, marketing, and customer service programs. Meg and her team has worked with some of the world's most recognized brands and provides strategic program design, development, and implementation of disability employment and inclusion programs for Global 500 companies, US Federal Contractors, colleges and universities, non-profits, and foundations. Her work has received numerous accolades including the Society of Human Resource Management's (SHRM's) Innovative Practice Award. She has been quoted in Huffington Post, Science Magazine, Diversity Executive, DiverseAbility, and numerous trade magazines for her insights on the employment of people with disabilities. She keynotes and presents at international conferences regularly. Meg holds a certificate in ADA Mediation and she is also conversationally proficient in American Sign Language. Related Links: Global Disability Inclusion Website The State of Disability Employee Engagement Report Employing Abilities at Work Certificate with SHRM Amplify Disability Culture & Climate Survey This episode's Ask Judy question came from @kylakeenan on Instagram. If you'd like to submit a question for Ask Judy, send it to media@judithheumann.com or DM Judy on Instagram or Twitter. Check out the video version of this episode on Judy's YouTube channel.  Intro music by Lachi. Outro music by Gaelynn Lea.

Marsha Ellis Jones is the Executive Vice President and Chief Diversity Officer for The PNC Financial Services Group, Inc. In this role, Jones leads the development and implementation of strategies and programs that help further build and sustain a talented, diverse workforce and a culture of inclusion. Jones is a frequent national guest speaker, panelist and lecturer on the business case for diversity and the impact that inclusive cultures have on corporate innovation. Her accomplishments in the field of diversity were a feature story in Diversity Executive magazine. In this episode, Deanna and Marsha dive into a conversation about this new phase of employment and the work environment known as “The Great Experiment”. They discuss the impact of the previous phase during the height of the pandemic known as “The Great Resignation” and ways in which organizations should shape their organization for retention and networking in this new environment. Topics In This Episode: Emerging issues in the DEI space The need for creating new policies for retention in this era of employment Addressing the importance employees place on the values of an organization Inclusion in a remote work environment Addressing the need for spending equal time with remote and hybrid employees Providing managers with tools for this new hybrid and remote work environment The need for applying the lens of DEI to every aspect of an organization Managing the emotional and mental impact of this work. Other Conversations We've Enjoyed Creating a Global DEI Strategy and Why It's Important Listening and Learning Before Taking Action Learn more about your ad choices. Visit megaphone.fm/adchoices

Critics of the practice of asking for salary history during the hiring process suggest that doing so disproportionately affects women and candidates of color, thus perpetuating inequality. With that as a backdrop, some are disappointed that the Department of Justice advertised the creation of its chief diversity officer position on USAJOBS.com, complete with a request for the highest grade/step or salary achieved in the job history. GovExec senior reporter Erich Wagner covers the federal workforce. He joined the podcast to talk about thhe job listing and other pay and benefits stories that he has been covering.

In this episode of Black Power Moves, part of the Ebony Covering Black America Podcast Network, we're speaking to Donna Dozier Gordon, the Head of Inclusion & Diversity in the US at H&M. Graduating with a bachelor of arts degree from Cornell University and a Master's in Public Administration from New York University, she is a veteran Diversity Executive with a demonstrated history of Workforce Inclusion and Supplier Diversity leadership.  She shares all of the amazing accomplishments she has had over her career, her initiatives in her current role at H&M, and what the future holds for her, as she continues to be a trailblazer in her space. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the HRchat show, Bill Banham talks DEI in the workplace with Joe Gerstandt. Joe is a keynote speaker, author, and consultant on a mission to bring more clarity and new practices to DEI efforts in organizations. He has worked with Fortune 100 corporations, small non-profits, and lots in between.Listen and Hear Joe's Answers to These Questions: You have an interesting career journey - serving in the marine corps for four years and spending six years working in management and business development for technology and communication companies. How did that experience shape your ideas around DEI?You use the word 'inclusion' in a couple of different ways: 1) You talk about the active process (to include), and 2) You talk about the experiential outcome (to be included). Can you explain the difference between the two and why it matters?KPIs: What should leaders and the HR dept be measuring to check that DEI efforts are working?How can design thinking help with DEI efforts? Is the fault with middle management? You say "I think if we really want to change the way employees feel, if we want them to feel more included, probably the big blow for that is changing the behaviors of the people around, especially their manager". Are you saying middle managers are the issue? Or is the issue of poor adoption of DEI the result of the C-Suite too? Inherent biases in the workplace: You have said "I think real, sincere, sustained behavior change almost always involves a certain amount of identity change. That's deep and serious and hard work". How can we all change our mindsets and get our heads around how that experience could help others?More About Joe Gerstandt With a passion for helping people interact differently in the world, Joe is dedicated to throwing out old rules and replacing them with creative new strategies that better serve today's society. By helping his audiences remove false barriers, Joe is able to liberate the unrealized potential that exists in individuals, groups, and organizations.Joe speaks at numerous conferences and summits, and blogs at joegerstandt.com. He brings his unique perspectives and trademark energy to keynote at conferences nationwide and facilitates training workshops for corporate and professional groups.Joe is also a contributor at the Workforce Diversity Network Expert Forum and his insights have been published in Diversity Executive, HR Executive, and various print and on-line journals.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   

Analyzing the new Pentagon spending bill Roman Schweizer, managing director for Aerospace and Defense at the Washington Research Group at Cowen and Company, provides insight into the $706 billion defense spending bill Congress will mark up Reviewing TSP returns in latest Senate bill Kim Weaver, director of external affairs at the Federal Retirement Thrift Investment Board, discusses how Sen. Marco Rubio's two bills would affect the Thrift Savings Plan and investments for participants Recommendations for agencies following diversity EO Ahkesha Murray, principal for change management, culture, diversity, equity, inclusion and accessibility at LMI, advises federal agencies on implementation of the executive order on diversity, equity and inclusion

Michelle Gadsden-Williams is the Managing Director and Global Head of Diversity, Equity and Inclusion for BlackRock. She is an award-winning global diversity executive, author, activist, producer and philanthropist with more than 25 years of experience as an advocate for equality within corporate America and a thought leader around diversity and inclusion. Michelle is a seasoned diversity practitioner with experience working in the consumer goods, pharmaceutical and financial services industries before transitioning to professional services in 2017. Michelle has acquired a multitude of community service awards and accolades for her work as a diversity practitioner. She has been recognized by Black Enterprise as one of the Top Executives in Corporate Diversity for 2019, 2018, 2017. The Reverend Al Sharpton recognized Michelle as a 2016 honoree at the National Action Network “Woman of Power" Luncheon, an honoree at the Black Institute Awards Gala in NYC and a 2015 Ebony Magazine Power 100 honoree. Throughout her career, Michelle has been profiled in Black Enterprise Magazine, DiversityInc, Diversity Executive, Ebony, Essence, Fortune, History Makers, Heart & Soul, Jet, New Vision, Science Magazine, Sister to Sister, The New York Times, The Wall Street Journal, Target Market News and was recognized as one of 40 Outstanding Executives Under 40 in America in 2006 by the Network Journal.    In this episode of Fairygodboss Radio, Romy and Michelle discuss the key to success: relationships. [Recorded on September 10, 2020]

Joe Gerstandt is a speaker, author, and advisor bringing greater clarity, action, and impact to organizational diversity and inclusion efforts. Joe has worked with Fortune 100 corporations, small non-profits, government entities, and everything in between. He speaks at numerous conferences and summits and is a featured contributor for the Workforce Diversity Network Expert Forum. His insights have been published in Diversity Best Practices, Diversity Executive, HR Executive, numerous other print and on-line journals, and he co-authored the book Social Gravity: Harnessing the Natural Laws of Relationships. Joe has also served on the Intersectional Culture and Diversity Advisory (ICD) Council for the social networking platform, Twitter, and currently the board of directors for the Tri-Faith Initiative, which brings together in permanent residency a synagogue, church, mosque, and interfaith center on one 38-acre campus in the middle of America’s heartland. Joe grew up on a family farm in NW Iowa, served four years in the United States Marine Corps, including participation in Operations Desert Shield and Desert Storm, attended Iowa State University and then spent 6 years working in management and business development for technology and communication companies. He then made a career change and went to work for a grassroots non-profit organization, and this is where he found himself drawn to issues related to diversity and inclusion and then became actively involved in that work. Today, Joe believes that we can ill afford to continue applying a 20th century approach to an increasingly critical set of 21st century issues. A strong advocate for resetting the diversity and inclusion conversation, Joe sees diversity and inclusion as poorly understood and often misunderstood. What you’ll learn about in this episode: How Joe came to work in diversity, equity and inclusion through working in the nonprofit sector What factors Joe believes have contributed to our slowed progress in diversity, equity, and inclusion, and why leaders often see confuse this work with compliance issues Why Joe isn’t a fan of best practices since organizations and their needs vary so greatly from each other Why organizations often forget that inclusion is separate from diversity and often don’t understand why inclusion matters What major challenges organizations are facing today, and why the global pandemic is having a major impact on diversity and inclusion Why our society is more polarized than ever, and why organizations must work for clarity on the behavioral component of the issue Why diversity, equity, and inclusion within organizations isn’t inherently partisan or political and why organizations must set a standard of expected behaviors What Joe hopes we will be doing differently in this work ten years from now, and why organizations who are doing the work now are laying the foundation for a strong future What advice Joe would offer to new practitioners in this space, and why getting clear on why the work is important to you matters Why you should define and work toward the unique contribution you can make within the realm of diversity, equity and inclusion Additional resources: Website: www.joegerstandt.com LinkedIn: www.linkedin.com/in/joegerstandt/ Twitter: @joegerstandt

Zach sits down to chat with Dr. Richard Orbé-Austin, a psychologist and a partner of Dynamic Transitions Psychological Consulting, LLP, about the psychology of impostor syndrome. Dr. Orbé-Austin breaks down the concept of impostor syndrome itself and talks a bit about how gaslighting can tie into and even exacerbate it. He also shares several practical ways impostor syndrome manifests in the workplace. Listen to the full show to learn a handful of methods to combat it on a personal level.Connect with Dr. Orbé-Austin on LinkedIn and Twitter.Check out DTPC's website by clicking here.Follow DTPC on social media. They're on LinkedIn and Facebook.Interested in Lisa and Richard's book? Find out more about it on Amazon.Find out how the CDC suggests you wash your hands by clicking here.Help food banks respond to COVID-19. Learn more at FeedingAmerica.org.Visit our website.TRANSCRIPTZach: What's up, y'all? It's Zach with Living Corporate, and look, man, you know what it is. And I always start with "Look, man, you know what it is," and I apologize for being gendered in my introduction, so let me start over. What's up, y'all? Y'all know what it is. It's Zach with Living Corporate, and we have real talk with real people in a corporate world, and this real talk is doing what? Centering and amplifying underrepresented voices at work, and man, we have a great guest. We have a great guest, really excited to have Dr. Richard Orbe-Austin. Now, is that right? Is it Orbe?Dr. Orbé-Austin: Yes. Yes, like sorbet.Zach: Aye. Haha. "Smooth Like Sorbet" Orbe, what's up? Bars. Dr. Orbe-Austin is a psychologist--I don't know why I started off like that. Dr. Richard Orbé-Austin is a psychologist and a partner of Dynamic Transitions Psychological Consulting, a career and executive coaching consultancy in New York City. Dr. Orbé-Austin has worked in the field of career and executive coaching for over 15 years, and was the founding director of NYU’s Graduate Student Career Development Center. In this capacity, he developed the strategic vision and led a team responsible for managing the career needs of over 14,000 graduate students in over 100 different disciplines. Prior to his tenure at NYU, Dr. Orbé-Austin served in a variety of leadership roles, including as the chief diversity officer at Baruch College-City University of New York and as president of the NY Association of Black Psychologists. Okay, so he's certified. Again, see, people come on this--you know what I'm saying, people, you know, will subversely kind of ask me, like, "Well, who do you even have on your podcast?" Y'all be trying to talk to me--you know, it's really a function of colonialist white supremacy, but we ain't gonna talk about it right now, how y'all try to come and challenge the credos of this show, but, you know what I'm saying, we have real ones over here, so don't test us, okay? Do not test us, mess around and, you know what I'm saying, pull your card. Don't play. [ow sfx] Dr. Orbé-Austin’s opinions and writings have appeared in a variety of publications, including Forbes, Fast Company, Diversity Executive, and ThriveGlobal. He earned his PhD in counseling psychology from Fordham University’s Graduate School of Education and his BA in psychology from NYU. His book, Own Your Greatness: Overcome Impostor Syndrome, Beat Self-Doubt, and Succeed in Life, published by Ulysses Press [and] co-authored by his partner Dr. Lisa Orbe-Austin, will be released in April 2020. The goal of this book is to provide a systematic way to eradicate impostor syndrome and help readers find their power so they can utilize it for their own goals and lead a more balanced life. What a bio. I feel like I gotta drop some air horns just for the fact that that was very, very dense and all very substantive and impressive. What's up? Come on. Drop 'em right here. [Flex bomb, then air horn sfx] Come on, let's go. How are you doing, Dr. Austin? Dr. Orbe-Austin, excuse me.Dr. Orbé-Austin: I am wonderful, Zach. It's a pleasure to meet with you and your wonderful audience, so I'm thrilled to be chatting with you today.Zach: Now, look, I don't want to spill too much tea, but I know your cousin, right, and his name is not Orbe-Austin, it's just Austin. Can you talk a little bit about the last name?Dr. Orbé-Austin: So yes, I want to always tell the story about--any time my wife and I go and present anywhere and we introduce ourselves people kind of give a look, and then I have to start by saying, "Look, just to get it out of the way, we're not brother and sister. We're actually husband and wife." So when we got married I actually took my wife's name. So her name was Lisa Orbe and my name was Richard Austin, and as we joined our families we joined our names. And so I think it's not traditional, I think, for a lot of people in society to see a man do that, so I think it throws people off, so I'm always kind of thrilled to talk about, you know, equity and equality and really being able to join families in that way.Zach: You know what? And shout-out to you, you knwo what I mean? Because, you know, you're rejecting patriarchy one bold move at a time. It's interesting how we normalize the idea that women's last names are just erased, you know what I mean? You know, it's not really cool, you knwo what I'm saying? Now, look, did my wife take my last name? Yes, okay? Would I hyphenate? Probably not because I'm not really that strong. I'm pretty insecure as a man, you know what I'm saying? But look, it takes a real man to, you know, admit that. Because it's funny, you know, I can come on this podcast and I can talk about rejecting patriarchal systems and all these kinds of things, but then if you ask me, you know, to supplant any privilege that I may have, I'm over here like, [hold on a minute there playa sfx]. You know, wait a second. We ain't gonna just--you know, I'm not giving up. Nah, but all jokes aside, that's awesome. I love that, and I was very curious about it from the beginning, and yes, definitely shout-out to Mrs. Orbe-Austin, your partner in crime and business and life, what's up? Let's talk about your journey though and why you got into psychology. Like, what was the path there?Dr. Orbé-Austin: The first reason I got into psychology is a pretty simplistic notion of psychology. So about eighth grade I always remember developing this advice column for my classmates called Ask Dr. Rich. So at the time I thought being a psychologist meant telling people what to do, and so, you know, as an eighth-grader with all the knowledge that I had at that time--Zach: All the answers.Dr. Orbé-Austin: Right, so why not, you know, do that? So I really enjoyed being able--and, you know, at that time it was usually relationship issues that people were writing in about, and I had my little column, and again, not that I had that great of experience in relationships, but I felt like I could provide something enough for people to seek my assistance. And then as I got a better understanding of what it meant to be a psychologist I came to realize that I could make a contribution down that path in terms of really being able to help people be their best selves. And so the background that I typically give is I'm a son of Haitian immigrants, so that automatically means that I was destined to be a medical doctor, right? [laughs] So for a long time I thought I was gonna be a psychiatrist, right, 'cause that fills both the medical doctor side and then my desire to work on behavior. Thankfully enough my sister became a pediatrician, my oldest sister, so I think she gave me some room to navigate and negotiate the reality that "Hm, maybe I'm not actually gonna go down that path of medicine but continue to pursue my dream of going into psychology." And so through college I was pre-med. I thought I was going down that path. I [?] all the things to really shape the direction of going into medical school, but then I began to know and understand when I took an internship after my junior year at Columbia University and I had the good fortune to work with a black male psychologist, who at the time to me was, like, a unicorn. So I had never actually met a psychologist in person, let alone a black male psychologist, and began to really know and understand that 1. it's possible to go down that route, 2. that I would have mentorship to really be able to know and understand how to navigate that path and negotiate it. So I had to have that hard conversation one day with my parents that I was not going to pursue medicine, but I was still gonna be a doctor, and it was just going to be a psychologist. So ultimately that's the path I took. I pursued, you know, my counseling psychology degree and really along the way understood that that was the best fit for me.Zach: Can we talk a little bit about--so you talked about it, you know, that seeing yourself represented is what then gave you the gumption to then pursue it yourself, but can we talk a little bit more about black representation in mental health and, recognizing that you are a child of immigrants, Haitian immigrants, but I'm curious about what have you seen in your presence as a black man make with your black and brown patients and students in perspective or hopeful psychologists and psychiatrists?Dr. Orbé-Austin: One of the particular missions that I've always had is to really increase the representation of black mental health practitioners, I'll say, in general in the field. So when we look at the numbers right now they're abysmal. Less than 4% of psychologists are black, and I'd say less than 2% of psychologists are black males. And it's typically across the board you see those similar numbers in psychiatry and social work, so the people that tend to engage clinically with our folks are not the people that look like them, right? And so over 86% for instance of psychologists in the U.S. are white. So what I was able to know and recognize as I said before 1. is to be able to see individuals who look like me pursuing the same profession as I wanted to pursue was very inspirational to me, but they also were able to provide me guidance and a home to talk about some of the challenges of being the only one in a lot of these spaces. So when I started my doctorate program I was the only black male there. I often times was primarily the only male in a lot of these rooms, and so, you know, the running joke in my program is that they would have one black male, like, every four, five years, and so I would meet--you know, I met the person who came on before me who was the black male for that time, and subsequently I knew I needed to join organizations and connect with professionals in the field, so I was able to be exposed to the Association of Black Psychologists very early on in my career, so I felt like I had an opportunity to engage with other folks doing this work. And then I saw it full center when I was able to do some of my training. One of the stories that I always talk about when we talk about things coming full circle as a child of Haitian immigrants, I had an opportunity to do an internship at King's County Hospital out in Brooklyn, New York, and I had the opportunity to actually work with this Haitian psychiatrist who had created a special clinic for Haitian patients, Haitian-American patients, and one of the things that he did as a psychiatrist primarily was to provide medication, but he recognized that a lot of these folks needed some more support, and so he was able to collaborate with me to start, like, a psychology clinic where I would do therapy with some of these folks, and the fact that I could speak their language, the fact that I knew their culture, the fact that, again, I looked like them, I think was so helpful in 1. helping them to not be afraid of the journey that they were taking through the mental health landscape, and then 2. it really enabled them to feel like they were being heard, understood, respected, and seen in ways that they probably may have never felt that they had been seen before, especially as many of them had recently immigrated to the U.S. and were trying to find their way.Zach: And so, you know, it's interesting to your earliest point around, like, the representation in the space being abysmal, like, it's challenging too, like, as someone who has, at various points in their life, like, pursued psychiatry or therapy or, like, just talking to somebody, right, it's not only, like, finding somebody, but, like, that small pool then limits some of the flexibility that I've heard my white counterparts have where it's like, "Okay, I have this psychiatrist, but we don't really click, so I'm gonna go and try to find somebody else, right?" Like, they'll shop around. Like, for me, you know, it's kind of like, "Well, dang. I mean, he and I don't really vibe on this level," or "She and I don't really agree about this," or whatever the case may be, but "She looks at me, and she at least empathizes with the bulk reality of my experience. So don't let me be picky. I'm just gonna stay here."Dr. Orbé-Austin: Yeah, and it becomes a challenge, especially when folks reach out to me and say that they're looking for some level of support and they say, "Hey, I want an African-American therapist." And typically, you know, I do say to shop around to find a fit, right? And so I want to give them as many options as possible. I end up being able to give, hopefully on the better end, three to four options, and then if they go to the first one and they feel like, "Okay, there's not a connection there," they may or may not actually then move forward on it, right? So I know that by the time someone gets to a point of really wanting to go to therapy, it's a major step for them to make that call, right? And so I always want to honor that and honor that, you know, effort to really make sure that they link with someone as soon as possible, and someone that they can vibe with, right? 'Cause yes, someone can look like you, but if you don't feel comfortable enough to be open and vulnerable to them, then it's just not gonna work, right? So that's the thing that I talk about, 'cause, you know, we can all feel like, "Hey, you know, they look like us," but if we don't connect, whether it's a co-worker or, you know, other person, we're like, "Yeah, they're black, but, you know, I'm not really feeling 'em in that way."Zach: All skinfolk ain't kinfolk.Dr. Orbé-Austin: Right? So it is a dilemma in helping people to feel like they have options and, you know, it's all right to kind of go to one or two to get the best fit.Zach: So you're a black man. You are in a highly--like, a very white academic space, and I'm really curious about what--like, what do micro-aggressions and just straight on aggressions look like for you, right? And I'm looking at your profile picture. I would imagine, you know, you're not catfishing anybody. You probably look a lot like your profile picture. So you look--like, you present... you don't present, like, a child, but you don't, like, present a very old man. Like, you present moderately young, right? And so I'm really curious as to, like, what does it look like just being you in these spaces, and, like, what do micro-aggressions look like, what do actual aggressions look like, how do you navigate that? What are some maybe patterns of behavior that you see operating as who you are in these spaces?Dr. Orbé-Austin: Sure. So I'm glad that you raised my picture, right, and how young I look. I appreciate the compliment. [both laugh] But that was one of the big ones, right, when I started out in either doing clinical work or in teaching - for a while I used to teach at the collegiate level, and I would get always, "Well, you look really young to be a professor," or "You look really young to be a therapist," right? And sure, on one hand it could be about age, but I think after a while if you still keep getting that same thing--and my white colleagues who were just as young as me were not getting that--then it made me begin to think about, "Well, what does that necessarily mean in terms of credibility, being authentic? How do I then recognize how to be seen for who I am?" So that was one, and then the other piece of it, you know, often times that would come up is the typical "Wow, you're very articulate," right? Whether it's, you know, giving a speech to a group of faculty members, whether it's, you know, being able to do a case presentation at a [?] conference. So often times there would be these underlying micro-aggressions that were really racially and, you know, gender-based. So if, for instance, you know, sometimes people would say, "Oh, you know, don't dress in a particular manner because, you know, it might be intimidating to the students. Just dress down," right? So for me it's like--you know, I wear a suit to work, right? That's my style. But to be told--I'll never forget this--to be told by a supervisor, "Well, you know, like, you may not want to do that. It might just be intimidating," and again, in that moment I didn't necessarily feel like, "Oh, okay. Well, this is clearly a micro-aggression," and that's the nature of micro-aggressions, right? That in the moment it kind of catches you a little off-guard. It's not so direct, but then when you sit and think about it for a little bit, then you recognize that, "Okay, my white male colleague wears a suit and a tie every day and is a little older than me, and I'm not imagining, you know, he was told the same thing," right? So it's managing and navigating that path. And then on the other path, you know, some of the work that I do as a consultant going into these different spaces, corporate spaces or, you know, academic institutions and people being surprised, right, they may not necessarily see my picture. They may have a conversation with me, but then when I show up in the room, you know, you get that sense of "Oh." You know, my name sounds a little bit generic, you know, especially when it was Richard Austin, right? So sometimes they're not expecting me to show up as the person that I am, and so they do a little double-take, right, and then they catch themselves, right? And so I get that, right? But now I've always said, to be quite honest, that my PhD has provided me access to many spaces that I otherwise wouldn't have had because of who I am, right? That those three little letters enable me to step into rooms that otherwise I'd be shut out of, and when I'm in those rooms I can then [?] my power, even though there is some level of pushback against it.Zach: And so, you know, it's interesting, 'cause I've spoken with folks--we have some mutual connections, and some of them also have, like, some really prestigious degrees, and so the conversation that I'll have with some of those folks is something like, you know, "My education and my profile can, like, preemptively trigger fragility and insecurity with my peers because they see the additional letters after my name," but I'm curious, like, have you ever experienced that yourself, or do you think that that's a bit more masked because of the fact that you're in, like, more formal academic spaces?Dr. Orbé-Austin: Well, not always am I in these spaces, right? So for instance, one of the types of consulting I do is diversity, equity and inclusion work, and in those spaces, particularly when I'm in corporate rooms where, yes, they can get that, you know, I have those three letters, but there is pushback, you know, against some of the things that I may have to offer, I think, because of, you know, who I am and what I may represent, right? And so we, you know, go into some of these spaces knowing that people might talk about wanting to do the work, but when it's time to do the work and when the work that's being guided by a black male is not what you want, then there can be a particular level of backlash or, you know, aggressive pushback that needs to be navigated and negotiated. Zach: And so then, you know, I think that leads us well into--you know what? No, I'ma pause on this actually, because, like, we have not formally talked about this on the podcast, but I think it leads well into, like, the main topic that we're gonna get into today, which is impostor syndrome. Can we talk a little bit about, like, gaslighting, and, like, what that is? And then perhaps how gaslighting can tie into impostor syndrome or exacerbating impostor syndrome.Dr. Orbé-Austin: Mm-hmm, yeah. I mean, I think that that's a great segue, because when we talk about gaslighting, in essence it's trying to convince you that what you're experiencing, seeing, listening to, is not your experience, right? That if someone makes a clearly racist, sexist, homophobic comment, clearly has done something offensive and they say to you, "Well, you know, you're reading too much into that," right? Or, you know, "I don't really understand how you came to that conclusion," right? And in the workspace, again, it's very difficult, especially one if there's a power disparity, right? Like, if the person doing the gaslighting is a supervisor or a senior peer, it's difficult to feel confident and comfortable enough to push back. And then two it's ultimately hard to then feel like you can win, right? Because if someone is in their particular stance, it's very difficult to argue with unless you have, you know, video recordings and you play it back and you're like, "Yeah," because they can say, "Well, I don't remember saying that," or "No, that's not what I said," right, and then you're left to kind of say, "No, this is my experience. This is what I heard," and if you don't have the "data," so to speak, they may just dismiss it, right? Say that you're just being sensitive or you're playing the race card or you're doing this, and then you're left totally powerless to really be able to make your argument stick.Zach: Or situations where they say, "Well, you know," to the point around race cards, like, "Maybe it's the fact that you're just not good enough, and so now you're leaning back on this as an excuse." Dr. Orbé-Austin: Mm-hmm, yeah.Zach: Well, let's talk about this. Let's talk about the concept of impostor syndrome. Like, in Season 1, it was, like, one of our first episodes actually, we were talking about impostor syndrome, but we really didn't get into, like, the science of it. We more so talked about, like, believing in yourself and, you know, knowing who you are and not trying to be fake, right, being authentic, but we didn't get into the neuroscience and, like, the genuine psychology of impostor syndrome and how it relates specifically to black and brown people. Can we talk a little bit just about what impostor syndrome is as a concept and how you would define it medically?Dr. Orbé-Austin: Sure. So first off I will say that impostor syndrome is not a diagnosable disorder, right? So it was first coined by two psychologists, Pauline Clance and Suzanne Imes, in actually 1978, and at the time they were studying very successful female students and faculty members at an academic institution, and what they noticed was that these women, who seemingly were high achievers, did not feel as such, right? They felt that they were frauds. They felt that they were going to be exposed as not smart enough, not good enough. They, again, thought that they were impostors, so they coined that term to really speak about this phenomenon when people have difficulty internalizing their accomplishments, their skills and their experiences. They're constantly in fear of being exposed as a fraud, and as a result of that they tend to overwork to compensate for their perceived lack of ability. So when we talk about impostor syndrome, it's really that experience that someone may have that isn't necessarily a medical or mental health, you know, disorder, but it tends to be something that impacts people who, again, 70% of the population have talked about experiencing impostor feelings, and so it often though impacts people who are high achievers, because that level of success they do not attribute to their own smarts or intelligence. They attribute it to luck. They attribute it to, you know, key relationships, and so they're constantly haunted by this feeling of being a fraud.Zach: And so then, you know, what are some practical ways that impostor syndrome shows up at work?Dr. Orbé-Austin: So when we talk about impostor syndrome in general, we can talk about the fact that a lot of what we call impostor-triggering workplaces exist nowadays where in people are always feeling like they need to prove themselves over and over again, that they're never good enough, and when we talk about black and brown folks especially, they have a double burden to bear. So on the external end they're actually dealing with lies and discrimination and people and systems that are telling them that they're not good enough, that they don't belong, that somehow or another they did not earn their spot, and then they're dealing with their own internal voices that also tell them that and make them feel like, "All right, well, maybe I shouldn't be here. Maybe they are right. Maybe I was lucky. Maybe they made a mistake," and it leaves you then feeling like you don't necessarily deserve more. So at work it means you might not ask for a raise. You might not take on a key project because you fear that you'll finally be exposed if you take up that key project, which could actually give you more visibility and access, but you're concerned that it will be a house of cards and you'll finally be found out. It makes you feel often times stuck in trying to really look for a better position, either within or outside the organization, because again of this notion of "Well, I'm just lucky to be here. I shouldn't ask for too much." And it comes up when your boss or peers will say to you, "Oh, well, you made a mistake on that one thing," or "Oh, that didn't go that well," or you beat yourself up as well, because one of the key elements that goes hand in hand with impostor syndrome is perfectionism, right? Because if you feel that the only way you deserve to be anywhere is to be perfect and to overwork to strive for that perfection, then you can work yourself to the levels of burnout, and if you make any simple mistake you will beat yourself up over it and not allow yourself to really grow, learn from it and move forward.Zach: And so then what are ways that you think that organizations--'cause you talked about organizations that exacerbate impostor syndrome, right? What do you think are some ways that organizations exacerbate impostor syndrome for everybody, and then what are ways that you believe that organizations exacerbate impostor syndrome particularly for black and brown folks?Dr. Orbé-Austin: Sure. So I talk about some of the triggers in today's work culture. One of them is this notion of performance, right? When I talk to [?] organizations and ask them what their performance is and some of them will give me blank looks or they'll report back that "Oh, you know, it changes, and, you know, it's constantly shifting." If people don't have an understanding of what good performance is, right, like, what they're striving to do, then they'll feel like they're not hitting their targets and they feel, again, that they have to keep proving themselves. And so on the organization's end they may feel like "Well, that's great 'cause it's gonna drive productivity," right? But ultimately it may drive people out of the organization. It may drive people to burnout, as seen through absenteeism, as seen through, you know, different ways of not necessarily being at the level of production that people want. So the first thing I tell organizations to do is to really make sure that you have a legitimate performance process, typically not just once a year, because again, if someone doesn't know either that she's doing well or that there's room for improvement, she's just gonna keep working working working until burnout, right? So that's the first way that organizations can really address and reduce impostor syndrome. The other thing is the manager is one of the key people to deliver the message for the organization. So, you know, management needs to be trained to know and understand how to provide appropriate feedback. So you have some managers who feel like "Well, I don't give praise at all. I don't give positive feedback because people don't really deserve it. They'd have to do something great, and no one really does anything great. You know, by me giving negative feedback, it helps them to keep moving forward and get better," and that has not proven to be the case. Research does not support that notion, that the more negative feedback that you give without any positive feedback the better people will perform. So it's helping people to really understand what constructive feedback is. Again, often times people who rise to the level of manager were great individual contributors, so they don't know and haven't mastered the skill sets needed to be a good manager. To be a good manager is to really develop people, to help people grow and learn, and if you don't have that lens you will continue to make some of the same mistakes that drive impostor syndrome and sustain it, especially when we talk about black and brown folk. It's helping them to feel that they actually belong, that they're not given the projects that nobody else wants, that if they're on the team they're given some the lower level types of projects, that you actually help them to know and understand that "You deserve to be here, we respect and value your skill sets, your expertise and your experience, and we're invested in keeping you and helping you to grow," right? So often times, you know, these notions of belonging and psychological safety that I talk about tend to be overlooked by organizations because, again, for them it's just about their bottom line. They want to make sure that people are producing at the levels that they need them to, but they don't necessarily think about the cost to those individuals, and so they end up marginalizing certain people, and when those people leave, then it's this self-fulfilling prophecy of "Oh. Well, yeah, they didn't belong here anyway," and they don't really learn and understand that, well, maybe it was the organization that didn't create a welcoming enough space for them to actually excel.Zach: You know, and it's interesting when you talk about, like, performance and, like, being really clear with, like, you know, what does good look like, I think it's challenging as work continues to become less transactional, and, like, high-paying jobs become more quote-unquote "strategic" and "qualitative" and "subjective." I think, like, with that comes a danger, or at least more opportunity, to have ambiguity in terms of what good performance looks like, and it gives managers space, unconsciously, consciously, maliciously or otherwise, to create hierarchies in their mind, like, outside of whatever system you want to use to grade something. Because if work is super subjective--like, one thing about consulting, right, like, so much of consulting has to do with relationships and, like, the work itself, because you're not making X amount of widgets a day. You're putting together a PowerPoint or you're writing a paragraph, and so much of those things are again, like, just inherently subjective. Like, PowerPoint design, I mean--and I know there's plenty of folks who hate PowerPoint, but, you know, there's some PowerPoints that look great to some folks and look terrible to others. There's some people who love the way that you run a meeting and there's people who think it's the worst thing in the world, right? So it's like--I guess my question to you, as we continue to think about the future of work and we think about the more [soft?] skills are gonna be needed to do the type of work that's gonna be left when you think about what automation is gonna pick up and kind of, like, what we're going to pick up after automation digs through the rubble of work. What are ways do you think that we can still create some norms, some performance standard or expectation norms, that don't exacerbate or create, like, impostor organizations?Dr. Orbé-Austin: I think that's a great question. One of the things that immediately comes to mind is 1. being able to acknowledge just the level of inherent bias in the process as a whole, right, that we as humans, and we as machines, tend to have bias, right? So a lot of organizations are really all about technology and AI, and AI ultimately will reduce bias and discrimination, and then when we look at, you know, some of these apps that, you know, when you take a picture they can't recognize black faces or they recognize them as monkeys. We know that people make these particular programs and artificial intelligences, so being able to constantly understand, be on the lookout, for the level of bias that exists in performance reviews. So one of the things that my wife and I talk about, we do some work around gender bias, and one of the presentations we talk about is that women tend to get more vague feedback, feedback that does not allow them to, again, think about ways to improve. So, you know, you said this term "strategic" before, and that's something I will say to you that comes up a lot, that women will be like, "Well, you need to be more strategic," and I always say to my female clients, "Ask them what that means," right? What does that look like, right? Men tend to get much more tangible, concrete feedback about how to improve, so it enables them to clearly know and understand what they're striving for, right? And, you know, I think it's some of the same type of challenges with professionals of color where if they get any feedback it may not necessarily be substantial or substantive enough to help them understand how to grow. It may just be punitive. You know, I was reading this article the other day about a hiring process where different black candidates were coming in to the process, and one of the, you know, committee members kept asking and talking about, you know, dress and timeliness to the black candidates, but to the white candidates that never came up. And thankfully there was someone else on the committee who noticed that and said, "You know, I have a question for you. Like, why is it that you're asking questions about timeliness and dress to, you know, certain candidates and not others, and why is it that the candidates that you're asking it about are the black candidates?" And the woman, you know, was able to [?] enough say, "Well, you know, I used to supervise this black woman, and she used to come in late all the time, and, you know, I wasn't really happy about that, so I really wanted to kind of, you know, make sure that that was talked about," right? And so you see that she was able to even pinpoint it, right, that this was not even unconscious bias. It was a conscious bias of saying, "Hey, this is something that is not acceptable," and then we have the issues related to, like, hair discrimination now, which is a big thing that, you know, in 2020 we're still talking about how people wear their hair as a means of, you know, determining whether or not they belong is just unfathomable to me. So organizations have to be honest with the bias in their processes and in the leadership norms and culture and continue to attack it, that it's a life-long learning process, that it's not this "Okay, we're good now. We did some diversity, equity and inclusion work, and we got our certificate, so we're good to go for the next fifty years," right? It's really institutionalizing that process. It's really saying "How are we enabling all of the different people who come into our organization to feel that they belong, that they're psychologically safe, that there is room for them here?"Zach: So you said a phrase and I'm gonna follow up on that, but before I get there, you know, you talk about--and again, I'm excited because I have someone in the space, so I want to--and I've continued to say when it comes to diversity, equity and inclusion work, I wish that--if there was a way I could've still got the bag, Richard, if I could have still gotten the bag and gotten into psychology, but I just couldn't see myself, like, getting the bag, not getting into that whatever, but I really am intrigued by the why behind the things that people do, right? So when you talk about giving feedback to black and brown employees, to people of color, do you think there's any role that, like, self-preservation or fragility plays into not giving into the type of feedback that black and brown folks receive? Like, in the ambiguity of the feedback as well as, like, the subjectivity of the feedback, and maybe even, like, the lack of substance in the feedback itself. Like, do you think that fragility or self-preservation plays into that?Dr. Orbe-Austin: Yes, definitely, because giving feedback is a very difficult, uncomfortable thing to do, and you can be called out when you're giving the feedback as to the things you're lacking and doing, right? So if you are a manager who doesn't feel secure in managing, right, 1. you tend to not give any kind of feedback until you have to in that year-end review, that one-time process, and there's some level of fear and anxiety, especially if you find black and brown folks more threatening, that if you give them feedback that may be upsetting that it may either come back to you in the form of them saying, "Hey, well, I also want to be able to give you some constructive feedback," and 2. if you believe that "Oh, well, they're just gonna be angry," then you will refrain from doing anything until, you know, again, you have to, and then ultimately if you don't feel that they actually belong in the organization consciously or unconsciously, it is a way for you to facilitate an exit, right? So I had another opportunity with an organization to talk about some of their challenges within their retention process, and one of the things that they raised was the reality that when they looked at the individuals who were on tips, they were consistently black employees, and the HR person, you know, thankfully said to the managers, well, "Why is that? I noticed this, and what does this mean?" Right? And it's the same way I used to talk about in schools that black males and suspended and expelled at higher rates than their white counterparts even though they may have the same levels and types of infractions, right, that some of the danger, you know, due to the fragility is "Okay, black and brown bodies are threatening to me, so therefore I have to find ways to protect myself and to punish them, either in the professional space or the academic space." So there was a case the other day where a young black male had the police called on him in his collegiate classroom because he refused to move his seat, and his white male professor decided that the way he was going to negotiate it was through punishment and to call the police to remove the young man rather than 1. recognizing that, you know, the reason he didn't want to move his seat is he had already come in, he had sat down, but the professor was trying to tell him he needed to come to the front, right? And again, like, would he have done that with a white student? Probably not.Zach: Well, you know, it's interesting too. I think that also speaks to, like, just the bizarre ways that, like, punishment for black and brown bodies, like, escalates so fast. It's like, "Wait, I went from not talking to anybody, there not being any issue, to now I'm talking to, like, someone with a huge difference in power than I have. Where did this come from? Like, how did we get here so fast?"Dr. Orbe-Austin: Yeah, it escalates. And I will say to you, you know, we talk about this issue of micro-aggressions and straight up aggressions. I remember one of the first jobs that I had, you know, while I was in graduate school was working in this college office, and again, only black male, primarily white women working in the space. It was a job to actually help, you know, primarily black and Latino students who had gotten kicked out of a four-year college--this was a community college--helping them to get back academically to a space to be able to return. So it was an advising position. I was focused on doing the work relative to helping these students. So I come in, go to my office, close my door, see my students and go, and that was not acceptable to my white female supervisor. So she decided that she needed to watch me or kind of know and understand what it was that I was doing, and chance would have it, you know, that this is where I actually met my wife, the other Dr. Orbe-Austin. She came on board, and when she came on board this woman said to her, "Well, can you watch him?" Like, you know, "'Cause you're another person of color. Can you watch him and see, like, what he's up to?" Now, mind you, this woman and her other colleagues, all her other direct reports, were white women, would go out to these long lunches, go to Lohman's, go shopping and do all these other things. I was in, you know, my office seeing these students, but I was the one who was suspect, and it got to a turning point where, you know, again I was able to connect with my wife [?], and she told me, "Yeah, I was sent to kind of surveil you," right? And it's unbelievable, right? At that stage of my life and my career that, you know, that level of micro-aggression is like, "Okay, he's doing his work, but I can't see him 'cause his door's closed." Well, my door's closed 'cause I'm talking to students and I'm dealing with them in that way, right? So that's some of the hidden ways, 'cause had my wife and I not connected and she then was like, "Oh, yeah. I'm gonna watch him and report back," then it would just be "Oh, he's lazy. He's not doing his job."Zach: Yeah. "I don't know what he's really doing. He says he's doing this, but I don't see that."Dr. Orbe-Austin: Right, and so when we talk about this issue of privilege, you know, I often talk about the fact that white privilege means that you're given the benefit of the doubt relative to competence, relative to innocence, and you just have a higher trust point, right, that people will tend to believe you and give you the benefit of the doubt even if you're not doing anything right. So that's the heavier burder that we carry, and it's not--you know, it's not playing the race card. It's not an excuse. It's the reality. It's what the data shows. It's what time and again the numbers show from a wide variety of vantage points.Zach: It's interesting, like, your point around being at work and you're a credentialed professional, right? You're doing your job, and yet there are these informal hierarchies, right, that are forming around you. You know, I've experienced that myself. Like, I've been in situations where, you know, I have people who are supposed to be junior to me or at peer level to me, but again, people are typically not as slick as they think they are, right? Like, the reality is black and brown people have to be extraordinarily vigilant in just paying attention, which we're gonna get into psychological safety in a minute, but it's just interesting because I've been in those situations more than a few times where I'll be, you know, on paper supposed to be this title, but then there's folks around and, like, I'm noticing they're kind of checking on me or they're asking a bunch of questions or they're--they feel empowered to try to coach me or tell me what I'm not doing or ask me what I'm doing or, you know, say, "Well, I talked to So-and-so, and we think you should be doing--" And it's like, "Well, who is we? You're not my boss." Okay, so again, what we're talking about and what I'm hearing, frankly I'm getting stressed just, like, re-thinking about those things and hearing you describe your experience. What are ways that leaders can create higher degrees of psychological safety so that employees, particularly black and brown ones, can work more effectively?Dr. Orbe-Austin: So one of the things I talk about, and this comes up a good deal when I do some DEI work, is psychological safety, at the end of the day, is telling someone or someone having the feeling that they can show up at work and be their true selves without fear of negative consequence, right, that they can really talk about their experiences, kind of share their beliefs and not be silenced, and a culture has to be developed in order for someone to feel that, right? And what that means on the leadership end is being able to really allow room for differing viewpoints one, not punishing people if they don't necessarily agree with what the leaders with, two really actually listening to people instead of just waiting to talk next after someone else is talking and being able to understand and have a certain level of empathy for someone else's experience. Being able to be vulnerable yourself as a leader and sharing some of the things that you may be experiencing to let people know that you're not just superhuman or perfect, that you do make mistakes. Take accountability when you do make mistakes as well to again demonstrate that it's all right for you to not have everything in order, but that, you know, it's really adopting a growth mindset of saying that, you know, we're here to do good work." At the same time, we still are striving to learn and grow in those ways, right? So creating these spaces to be able to have people have a voice is one of the easiest ways for honestly organizations to develop psychological safety, right? So it's having access to the leadership. When I meet with people and I talk about "Well, how often do you talk to even your manager?" And they're like, "Oh, you know, we meet maybe once every two or three months," and my mouth is like totally, like, open... like, yeah, that's not good, right? Like, you have to be able to build relationships with your manager. Your manager has to be able to know who you are, not just, again, as someone filling a space and making widgets, but what are your aspirations? What are your hopes and dreams? What are your plans for being in this organization? And because so much management training is lacking or is not as in-depth as it needs to be, a good deal of managers feel ill-equipped to have some of these conversations, and so they just have very much transactional types of engagements with their direct reports where in they're just wanting to know "Okay, did you do X project? Let's do a check-off," rather than really taking the role as coach/mentor/growth agent. Zach: What can individuals do to combat impostor syndrome, right? So we talked about it at the organizational level, but what can individuals do?Dr. Orbe-Austin: So we talk about in our book this model that we created called the 3 C's model, which stands for Clarify, Choose, Create, and it starts with really clarifying your impostor origin story. So we all have origin stories, and some of us are better at really being honest with it than others, but it's being able to know and recognize "Well, what may have triggered or started this impostor journey?" Often times it might be because you were labeled in your family early on as, you know, either the super smart one who makes no mistakes and so you just feel like you have to be perfect and if you make a mistake, then that means you're an impostor, or on the other hand you were labeled as the social one and another sibling or family member was labeled as the smart one, right, so then you didn't feel like, "Oh, there's room for me to be smart and social." So recognizing that the origin. Not to again blame anyone, but to know and understand where that comes from. And then the other part of Clarify is to know what your triggers are. So for a lot of people with impostor syndrome, new experiences are a trigger point. So a new job, new project, meeting new people, may help them begin to feel increasingly anxious about being found out, that "Oh, this is gonna be the job I fall apart. This is gonna be the project where I'm exposed as a fraud. This person is gonna see right through me." So knowing and understanding that and then really being able to get support for that. So the last part of clarify is to change your narrative, right? Like, we all have a particular story that we tell ourselves, and people with impostor syndrome typically have a very negative narrative about who they are and what they've accomplished and how they've accomplished it. So being able to honestly look at and own your accomplishments, really being able to say, "I really earned that because of my effort and some of the actual skill that I have." And then we go to Choose, where it's speaking your truth. So the reason often times impostor syndrome tends to be sustained is because people suffer in silence, right? Like, they feel that they're ashamed to even raise it, right? Like, if you're a senior VP, you know, everyone around you looks like--you know, all of your family members feel like "Oh, you made it," then you might be afraid to say, "Well, I'm actually not happy, and I actually feel like I'm an impostor." So there's this fear that people will ridicule you for doing that. So being able to say it out loud can be freeing to begin the process of healing that. And a part of healing it is changing not only the narrative but some of these automatic negative thoughts you may have about what people think about you, how you label yourself and how you unfairly compare yourself to others. So being able to create what we call a positive [?] instead of these immediate when something goes wrong the automatic negative thought is "Oh, I'm a failure," or "Here we go again, I'm an impostor." And then in the midst of all this it's really taking care of yourself, really being able to make self-care a key priority for yourself in choosing, and then finally, you know, the last piece of the puzzle is trying on and creating. When we talk about Create, it's experimenting with new roles. So a lot of people with impostor syndrome tend to be the helpers, the go-to person in their friend/family network, so they don't have the room to ask for support or assistance or feel ashamed to do it, to actually taking on the role of asking for help and feeling like it doesn't expose you to being weak or not being able to do things, making sure you build your dream team of support, getting a coach, getting a mentor, you know, getting people who will support you in your impostor syndrome-defeating journey, and then finally understanding that impostor syndrome can be triggered at any point in your life. So when we talk about defeating impostor syndrome, we don't talk about it as an end-all and be-all cure. We talk about it as decreasing the frequency and intensity of those feelings and that when they do occur again understanding and identifying the conditions for your optimal performance, right, which is the self-care, which is the dream team, which is changing your narrative.Zach: Man, Dr. Orbe-Austin, this is incredible. I want to make sure I give you space to plug your book, to talk about where people can learn more about you, where they can find you, all of that.Dr. Orbe-Austin: Sure. So again, I appreciate this opportunity. It's been a pleasure to chat with you. If people want to know more about the work that I do, they can go to my website, DynamicTransitionsLLP.com. So my wife and I, our consultancy is called Dynamic Transitions Psychological Consulting, LLP, so you can go online, and it will have information about the work that we do. It will have information about the book, which will come out in April. So we're really excited about that. Again, the name of the book is Own Your Greatness: Overcome Impostor Syndrome, Beat Self-Doubt, and Succeed in Life, and, you know, one of the things we felt was important when we wrote the book was to have it be something dynamic and alive, so a part of it talks about, you know, the experience of impostor syndrome, but it also then has activities for you to do to really help in overcoming impostor syndrome. So it's not necessarily solely just an academic guide to things. It's actually some practical tips and applied types of activities that will enable you to move forward in living your best life.Zach: I love it, I love it. Man, it's just been great. I'm just so excited, because I do believe--and my goal, our collective goal at Living Corporate, is to get more psychologists and psychiatrists on our platform, because when it comes to really making sure that we are centering and amplifying black and brown voices and, like, effectively empathizing with them, I think it's important to have people on who have some of the academic background and knowledge and, like, formal understanding, not only for our own sake because a lot of us can't afford or for a variety of reasons, you know, don't have those resources, but maybe this will encourage us to go seek help that we desperately need just as an output of being a part of an oppressive capitalistic patriarchal system. But I also think it's important that we have folks like you on for the folks who are not black and brown who listen to our platform, because so often times education is used as a barrier to not listen to black people, black and brown people, or hear our stories. This, like, Euro-centric, like, demand for quantitative data and research that in itself is inherently biased, but whatever. So I'm just thankful that you're here, that's what I'm trying to say, okay? I appreciate you.Dr. Orbe-Austin: Well, I appreciate you creating this platform, because when I heard about it I was so excited to kind of engage with you, because as I've talked about many times, a lot of our folks, particularly in these corporate spaces, are suffering in silence and may feel like they're the only ones having some of these struggles, and I think you present a space for them to not feel that they need to go through it alone, and you provide a certain level of hope and strategies for them to really be able to free themselves from some of the things that may be more corrosive to their quality of life and really being able to help them believe they can live their best lives.Zach: Man, I mean... [applause sfx] You know, that's claps for both of us, you know what I mean? We're both celebrating right now. All right, y'all, look. This has been Living Corporate, okay? Really glad that y'all were able to stop by. You heard Dr. Orbe-Austin and all of the information. Make sure you check it out in the show notes. Make sure you check us out at living-corporate--please say the dash--dot com. If you want to check us on the social media, we all over the place. Just Google Living Corporate and we'll pop up. Until next time, y'all. Peace.

Charmaine Brown is the President of the Board Of Directors of the Greater Detroit Chapter of the National Association of Women Business Owners (NAWBO). The National Association of Women Business Owners (NAWBO), headquartered in Washington, DC is the only dues-based national organization representing the interests of all women entrepreneurs in all kinds of businesses. The organization currently has 90 chapters in the United States and is affiliated with Les Femmes Chefs d' Enterprises Mondiales (World Association of Women Entrepreneurs). The vision of the National Association of Women Business Owners propels women  https://www.nawbo.org Charmaine Brown, President & Founder at Connexions Consulting, Inc., is a recognized corporate leader with more than 23 years of experience in strategic HR, diversity and inclusion, talent management, organization development, and HR compliance. Her experience spans a range of industries including real estate, banking, healthcare, and nonprofits.  Charmaine served as a member of the Cleveland Commission on Economic Inclusion’s Membership Engagement Committee. Other non-profit and board involvement includes CollegeNow of Greater Cleveland, Saint Joseph Academy, United Black Fund and Project REAP.Charmaine is the 2012 recipient of the Crain’s Cleveland Archer Award, Commercial Property Executive’s 2012 Diversity Executive of the Year and recipient of the 2013 Women of Color Stephanie Tubbs-Jones Courage Award. She is a graduate of the 2009 Cleveland Bridge Builder program, often returning as a facilitator on the topic of Cultural Competence.  linkedin.com/in/charmaine-brown-0a813b2    

Zach sits down with Michelle Gadsden-Williams, the managing director and North American inclusion & diversity lead at Accenture, to discuss her role at work and why inclusion is placed first in her job title. They also talk about her book, Climb, and how she sees organizations shifting in the next decade to be more inclusive to trans people.Read Michelle's full bio on AIT, and check out her book on Amazon! Connect with her on Twitter!Search open positions at Accenture.com!Check out Accenture's Inclusion and Diversity Index!Connect with Accenture on the following platforms: LinkedIn, Twitter, IG, Facebook, YouTubeTRANSCRIPTZach: What’s up, y’all? It’s Zach with Living Corporate, and I’m really excited to share something with y’all, okay? Now, I shared this last week, but just in case you missed it last week I’ma share it again. Living Corporate has partnered with Accenture to feature some of their most experienced North American black and brown managing directors and share their journeys, okay? My hope is you check out this and you peep the links in the show notes to learn more about each of them, including our next guest, Michelle Gadsden-Williams. Michelle Gadsden-Williams is the managing director [and] inclusion and diversity lead for North America at Accenture. Previously, she was the co-founder and chief operating officer of women’s empowerment initiatives and diverse entertainment investments, based in New York City. Michelle Gadsden-Williams has acquired a number of community service awards and accolades for her work as a diversity practitioner. More recently, she has been recognized as a 2015 Ebony Magazine Power 100 Honoree. Over the span of her career, Gadsden-Williams has been profiled in Black Enterprise Magazine, Diversity Inc., Diversity Executive, Ebony, Essence, Fortune, History Makers, Heart & Soul, Jet, New Vision—listen, y’all. Y’all get it, right? Okay, I’ma put the whole bio in the show notes. The point is Michelle has it going on. She’s killing it, okay? Beast. Straight up. [straight up sfx] And you know what? Also put one of those “owww”. [owww sfx] Like, this is crazy. I’m just so, so impressed. Her other notable tributes include being named the 2010 recipient of the Maya Way Award for Diversity Leadership by the incomparable Dr. Maya Angelou, receiving the 2008 recipient of the Harvard Black Men’s Forum Businesswoman of the Year Award, accepting the Rainbow Push Coalition’s Bridge Builder Award by the honorable Rev Jesse L. Jackson, and being recognized with an honorary Doctorate of Humane Letters Degree from Kean University for her outstanding personal and professional accomplishments in the field of diversity and inclusion. In 2013, Gadsden-Williams was appointed as a member of the Global Advisory Council on Gender Parity for the World Economic Forum in Davos, Switzerland. Y’all… do y’all understand—like, come on. Give me the air horns right here. [air horns sfx] Like, this is incredible. I am just impressed. I mean, look, man, I’m over here—we grindin’. Like, like, like… [what more do you want from me?] Look, with that being said, the next thing you’re gonna hear is my interview with Michelle Gadsden-Williams. Check it out.Zach: Michelle, welcome to the show. How are you doing?Michelle: I am doing very well. How are you?Zach: [applause sfx] Doing really well, really excited to have you on the show. For those of us who don't know you, would you mind sharing a little bit about yourself?Michelle: Sure. My name is Michelle Gadsden-Williams, and I am the managing director and lead for inclusion and diversity in North America with Accenture and the author of the award-winning book "Climb."Zach: Come on, now. [both laugh] Now--I love it. I love it from the jump. We'll be talking about Climb--we're gonna get there a little bit later in this conversation. Let's talk a little bit about the first thing you said, about the fact that you're the North American lead for I&D. And your title is I&D and not D&I. Can we talk a little bit about why inclusion has been placed firstMichelle: And this is a phenomena that's been happening, I'd say, over the past few years, where a lot of organization and diversity practitioners are starting to think of this notion of diversity as being--being a standalone entity is no longer enough, that inclusion is extremely paramount as having a culture of inclusion. So diversity is the invitation to the party, and inclusion is being asked to dance, as we say. So in my view, I&D is an essential component of everything that Accenture does, and we aim to be the most inclusive organization in the world, and so we recognize that inclusion and diversity foster greater creativity and innovation. So that's one of the reasons why we've decided to reverse it and have big I and big D.Zach: I love it, I love it. You know, and it's interesting, because a piece from Take the Lead, where you were featured, starts like this. It says, quote, "When Michelle Gadsden-Williams started working in human resources in 1990, the mission in her field was called affirmative action." And, I mean, that's really interesting, right? 'Cause we talked a little bit before we started the show--we talked a little bit about your tenure, right, and the breadth and depth of your experience, and, you know--so you started in 1990. Despite it being almost 2020, there are still folks who believe I&D efforts are some version of affirmative action. So, like, how do you, as an executive leader, navigate the fears and frustrations of those who look at I&D as a zero-sum game?Michelle: Yeah, that's an interesting question, and I'm going to go back to a piece of research that Accenture conducted a short time ago. And one of the things that we've done, earlier this year, is to take a step back and think about, you know, what is this impact of I&D in the workplace, and so we conducted a survey of about 18,000 employees of companies around the world, and we asked two very important questions, one of which was "How inclusive is your culture?" The other was "How willing are you to innovate?" And so while diversity factors very much into--and has a significant impact on--the innovation mindset, a culture of equality is the multiplier, and that's what's really going to help companies maximize innovation. So when I started doing this work many years ago, and actually it was just before 1990--yes, it was called affirmative action, and the strategy was really more about "So how many individuals of difference do you have?" So it was basically a headcount exercise. It had nothing to do with culture. It had nothing to do with inclusion. It had nothing to do about what we're talking about today. So fast forward to current day. This notion of inclusion and diversity has evolved, and now many organizations are really starting to see the true power of what this work represents, that it's not just about counting heads. It's about making those heads count and ensuring that every single individual, regardless of their difference, has an opportunity to realize their potential, realize their ambition, have a seat at the table, and to reach their career aspiration, whatever that may be.Zach: That's a really powerful point, because--it's interesting. I've been having conversations with folks who talk about inclusion, and I've asked individuals and leaders of organizations, like, "Look, how do you actually define inclusion?" And people will say, "Well, making sure everybody feels included." And I was like, "Okay..." [both laugh]Michelle: Well, that's interesting.Zach: And I'm like, "Okay..." But what I think is paramount when we talk about inclusion is the fact that inclusion from my perspective--and this may sound--maybe I'm framing it radically, but there's some type of distribution of power, right, to individuals so that they actually have a true voice. Like, I don't--I don't see a voice at the table absent some level of authority or power. And so when you talk about, like, career development and making sure that they're growing and that folks are progressing and things of that nature, what I'm hearing is--and I'm not trying to put words in your mouth, so help me, keep me honest--what I'm hearing is is that part of that inclusion definition also comes with some level of--if it's, like, promotion or positioning them, positioning folks, so their voice can actually be heard in ways that make sense, right? It's not just about, you know, nodding and smiling, but making sure that they're actually empowered.Michelle: That's exactly right. We all--like, we're all sitting around a table, that it's allowing individuals the place and the space to allow their perspective or their point of view to be voiced. So we all have a responsibility to ensure that that happens, whether or not people recognize that or not. I believe that's what true inclusion is all about, ensuring that people who have a seat at that table, they believe that they matter, that their perspectives and opinions and points of view--that they matter.Zach: No, I love that. I love that, and it's so--I really do believe--and I recognize your point in that where Accenture is in their journey, in their I&D journey, but I would challenge that--as I've had multiple conversations with other leaders, HR practitioners, other folks who ascribe themselves as I&D leaders or D&I leaders--that definition of inclusion, it always falls a little bit short to me. And maybe my bar is a little too high, but I'm like, "Okay, at what point are we actually empowering these folks who have been historically disenfranchised and under-represented in these spaces with actual power and, like, authority, so that they can actually, to your point, have the space and the breadth at the table to speak and actually actualize something?"Michelle: Exactly. And I think to your point, organizations are just simply not seeing inclusion as the right thing to do anymore. It just makes all the sense in the world, especially when you're talking about creating a culture of equity and empowerment where every voice counts and all of those kinds of things. This is the action that's behind all of that.Zach: Absolutely. And speaking of action, this year marks the 50th anniversary of Pride, and our workplaces are increasingly diverse, and in that diversity, trans individuals are working in the corporate space at larger numbers than ever before, along with black and brown professionals and, of course, intersect--we can't ignore the reality of intersectionality, that we have black and brown trans professionals also in the workplace. And so how do you see organizations shifting in the next decade to be more inclusive to trans individuals, particularly trans women of color?Michelle: I believe it all goes back to culture first and for organizations to look at building cultures where every single individual feels included and where they can bring their whole selves to work. Things like the Pride celebration--we had a week-long celebration here in New York, which was amazing, and I'm still recovering from all of the celebrations--Zach: Yeah! I had some friends out there.Michelle: Exactly. I just think that it's really about focusing on the individual, their needs and wants and desires, and a lot of us have very different lived experiences outside of the workplace, and a lot of societal burdens, we bring those things into the workplace unfortunately. And so when we talk about inclusion, when we talk about intersectionality and all of those things, none of this works unless the culture is such that it encourages and fosters an environment where authenticity, where being your true, authentic self in ways that invites others to be curious about your lived experience, all of this helps an individual to be a lot more innovative, productive. They will, by nature, feel included. I just think that all of this resonates, and all of this will ensure that, you know, individuals, they will feel truly valued for their differences and to be--and feel free to be exactly who they are, that they're not just there to check a box and that they're empowered to contribute in many ways. So I just think that the underpin of all of this is around culture. It's around innovation mindset. It's about the appreciation of the differences that we all bring to the table and the understanding and awareness that we all don't experience the world, our workplaces, in the same way, and that's what intersectionality is all about.Zach: 100%. You're spot on, Michelle. It's interesting, because what your point reminds me of--we just had a conversation with Tamara, the MD out of Austin--Michelle: Oh, Tamara Fields? Yes.Zach: That's right, Tamara Fields.Michelle: [?] a friend of mine, yes.Zach: Yes, and we were talking to Tamara about the reality of emotional labor. Like, there's a level of emotional labor involved in just existing as a non-white person in a majority-white space, right? So, you know, you see something in the news--like, because we were talking about seeing whatever atrocity you want to choose from--and not to sound flippant or dismissive, but if you're looking at the border crisis or you're looking at a police shooting or whatever the case may be, absorbing that type of content and then coming into a space that is uniquely alien to you can be exhausting. And to your whole point around, like, culture, what I'm reading--and I'm not saying you're saying this. What I read that as is that organizations will--organizational culture will change as the majority allows it to change, right? Meaning that if the majority of a space are adaptive to a particular culture, then the organization will shift, but if there is collective push-back against whatever the initiative may be, then things will slow down, right? And I think we see that, not just at a macro level--or at a micro level in our working perspective, but we also see it, like--we've seen it in the history of America, and so I think that really leads me to ask, like, when you think about--when you talk about culture and culture shifting, what advice or--what are things that you've seen executives do, organizational executives do, to facilitate cultural change for more inclusive workplaces?Michelle: Well, I think there are several things that leaders must do, the first of which is they have to make I&D, inclusion and diversity, a priority. There needs to be established diversity objectives and priorities, equal pay, advancement goals. Like, all of that needs to be established in order to shift the culture to the desired state. The second thing I would say is making leaders accountable, holding individuals' feet to the fire, and we have to track progress and really have some tangible consequences where if a leader does not--is not on board, then there needs to be some sort of--and maybe it's not a consequence. Maybe that is a strong word, but there needs to be some accountability in terms of ensuring that diversity and inclusion is priority #1 if we are to create the ideal culture that we're talking about here. I also think encouraging risk taking and ensuring that employees know that they have the freedom to experiment, to ideate, to innovate, and that's what helps us all learn and grow as professionals. So I just think all of these things will help us get to that ideal state and also create a culture--you talked about the freedom to fail. I think all of this helps in that regard.Zach: No, you're absolutely right, you're absolutely right. So, you know, earlier this season we had Chris Moreland. Chris Moreland is the chief inclusion officer at Vizient, and he was on the show. He talked a bit about covering and the actions that non-majority folks in the corporate space participate in to feel safe. I think the concept of covering--I know that you're fairly, if not deeply, familiar with it, as it's been--it's a fairly established concept. We see it in a lot of whitepapers from McKinsey to Deloitte. I believe Accenture's even talked about the concept of covering within the topic of D*I or I&D. What are some of the key covering activities you believe non-majority members commit in the workplace?Michelle: Let's see--okay, so say that again. So what are some of the--Zach: What are some of the key covering activities--what are some of the key ways that you see black and brown folks covering themselves in the workplace?Michelle: Oh. I would say things like not being active or involved in workplace activities like employee resource groups and things that can be perceived as polarizing. Sometimes people of color tend to opt out of things that might look or--at least from their perception--might look [like it's] nonsensical. So for example, I'm sure you're familiar with the employee resource groups or business resource groups depending upon which company you work for, and I've had individuals not engaged because they're like, "I don't need to be a part of that. I would much rather spend my time being part of the majority population." So that's a form of covering. I've worked with Hispanic colleagues who will change their name so that it's more Anglo-Saxon-sounding versus Latino-sounding. So for example, I worked with a gentleman named Juan Guzman, and he changed his name to John Guzman, because in his view it sounded less ethnic. That's a form of covering. So, you know, the list can go on and on, but I just think that when people cover--I don't think it serves anyone well. I don't believe in pretending. I don't believe in being something that you're not. You are who you are. Be proud of who you are. We are all individuals that have a gift and talent to bring to the table, regardless of what youre last name is, regardless of if you're wearing natural hair, regardless of if you are--if you have a thick accent and you're trying to get rid of that. I just think that the more in which these environments that we're working in are receptive and appreciative of the differences that we all bring, the better off we all are and the more productive we will be.Zach: No, absolutely. I love it, I love it. And it's interesting too because I think--so I was having a conversation with--I was having a conversation, just about some strategy pieces, with a colleague, and we were talking about "How do you determine, like, the members of your D&I space?" And the conversation was around "Well, we've got to make sure they actually go to events, right? They need to go to events." And I was like--and I was trying to explain to them. I said, "Look, I would not boot people out of a group, of an ERG or whatever you call it, right, in your respective organization--I would not boot them out of something because they don't physically attend an event." I said, "Some folks genuinely don't feel safe," right?Michelle: Right. That's true. And sometimes we just have to meet people where they are, right? Because everyone is not going to be on the I&D train, majority or not. So I just think sometimes you have to meet people where they are, explain to them what the benefits are of being part of these what I think are extremely beneficial infrastructures and organizations. It's support systems. It's infrastructures. It's, you know, an informal network of individuals who look like you, and you can talk about things that are unique and specific to your lived experience. So I think the more of which we can educate the non-majority members who don't feel safe being a part of these infrastructures--we just need to continue to work on them, but some people are not gonna get on board. I mean, at the end of the day, everyone is not going to be on the I&D train.Zach: No, 100%, and, like, I think the thing is--like, my point is I've been to some--so even when I worked at Accenture, right, like, there were happy hours and things, and the events--the events were great and people showed up and things like that, but I didn't always just--maybe I had a long day, maybe I felt like it was gonna be something else I was gonna have to kind of perform at. Maybe I was just nervous. Who knows whatever reason? That doesn't mean that I didn't want to be included in the group. It's just that that is not, at that point in time, something I felt like I had the emotional bandwidth to engage in. That doesn't mean that I might still not want to talk to somebody in that group or read whatever emails y'all send out. I just--it's different, and I think it's that--I think it's really considering that--especially when you have folks who are not black or brown or whatever that, you know, depending on that diversity dimension, overseeing the group. Like, sometimes there can just be some gaps because you just have genuine blind spots, right? And just understanding, like, "Hey, this is a different space," right? You know, this is not a technology implementation where you're coming to learn about the project or coming to learn about how this software, this SAP implementation, impacts your job. This is a space that's really meant to foster empathy, authenticity, and trust, and that's a different--to me a different level of measurement, right? And you can't just be so, you know, binary with it.Michelle: Yep, fully agree.Zach: [laughs] Okay, so let's do this. Now, you already kinda--you already kinda let a little bit of the dip on the chip, but can we talk about your book Climb? I'd love to hear about the inspiration behind it and why it should be something that professionals of color--and just really anybody, frankly--should have on their reading list.Michelle: Absolutely. So the inspiration behind the book was--I've always had the intention at some point in time in my career to write a book, and it wasn't until I was at Newark Airport in the United Airlines club lounge and a young woman walked up to me and she said, "Are you Michelle Gadsden-Williams?" And I said yes, and she said, "We used to work together many years ago at Novartis, and I've followed your career and all of the wonderful things that you've done. You know, have you ever thought about writing a book like Sheryl Sandberg or Carly Fiorina or Carla Harris at Morgan Stanley?" And I said, "Yes, but I just didn't have the time to do it." And she said, "You know, you should really make the time to do it, because you have an exceptional story to tell." So it wasn't until that young woman gave me that nugget, that idea to really take the time to do it, that's when I really thought seriously about putting pen to paper and telling my story. And so the act of climbing has been defined as the act of rising, to ascend, to go upward with gradual or continuous progress, and it's a term that I've used to describe my career over the years as a woman, as a woman of color, and as a diversity practitioner, and as you and I were talking about earlier, there's some individuals who have an easy go of it and can take the proverbial elevator up to the C-Suite, and then others not so much. They have to take the stairs with a backpack and no air conditioning. There's no smooth ride to the top for any of us, and so no matter how you ascend there is a journey that we each experience which, you know, ebbs and flows and it twists and turns, but with every step you get that much closer to achieving your highest aspiration, your North Star, whatever that might be. So my book Climb speaks volumes about my professional journey, and one of the things that I'm extremely passionate about--and this hasn't changed over the years--is helping people of color to maximize their full potential in corporate America, no matter where they are, no matter what profession or industry they're in or wherever they're employed. I've used myself as the subject, the protagonist, to candidly describe my jorney, and that would be the good, the bad, the ugly, and everything else in-between. And what I wanted to do was to focus on tackling some of today's most pressing workplace issues that people of color typically run into, but more importantly I wanted to offer some pragmatic solutions. So that's why I decided to write the book. It's my version of "Lean In" through my lens, the lens of a woman of color.Zach: I love that. So you talked about some of the challenges--and again, I'm not asking you to give the sauce away for free, right, but when you talk about some of the most common challenges that you're seeing black and brown folks face in the workplace, like, can you give us an example of one of those challenges?Michelle: Oh, sure. You know, working twice--being twice as smart, twice as good, but getting half as far. You know, that's the old adage that most of us, at least those of us of color, we've heard that growing up in our households. You know, this is not, you know, just jargon that we hear on television. It's our lived reality. And so, you know, the bar is simply at a higher level for those of us of color, and most of us know that.[straight up sfx]Zach: No, you're absolutely right.Michelle: Exactly, and most people of color are over-mentored and under-sponsored.Zach: Hold on. Wait a minute, wait a minute. Whoa, whoa, whoa. [record scratch sfx] Say that again.Michelle: Most people of color are over-mentored and under-sponsored.Zach: We gotta break that down. Unpack that.Michelle: We can have mentors all day long, people to show us the lay of the land and how to navigate and all of those things. We don't need that. We have a lot of that. We have plenty of that. We need individuals who are going to have a seat at the table, who are gonna be our advocates and champions and our, you know, sports agents sitting at that table, negotiating for us, putting our names up for promotion and for those stretch assignments where it counts. That's what we need.Zach: That is--that is so true. I've never heard it framed that way, but you're 100% right, because frankly I do believe--and in my work experience this has been the case, right? So this was the case when I was at Accenture. It was the case when I went to Capgemini as well and as I've progressed onto my current firm. There are black and brown folks around me--there are minorities around me who would show me how to do something, right, or give me the real from time to time. I was blessed with that, but what I didn't always have--and I had it more than others, to be clear. ['Cause] I have gotten promoted. Like, I've been able to progress in my career a few times, but the people fighting for me, right, the people who are really advocating for me in the same way or just even in a percentage of the way that they may advocate for someone who doesn't look like me who's doing half as much as I'm doing, right? And that's just a really good point. And it's so interesting, because when I talk to--when I talk to black and brown folks, particularly black women, the conversation often comes with a point of like, "Look, I'm working this hard, and I'm doing--I'm going above and beyond every day, and the response when I'm doing all this work is "Well, that's what you're supposed to do," but then if someone who doesn't look like me is doing, like, half of that--" To the point you talked about earlier, the old adage, which is based on history and reality. They do half of what I'm doing. They're getting their praises sung from the highest rafters, right?Michelle: Exactly. And so I think most of us who have been working in corporate spaces and places, we just understand that there's just more scrutiny on our performance, and a lot of this can lead to, you know, just lower performance, you know? Our self-esteem goes down. You know, lower ratings, lower wages, and sometimes job loss, because you're just not happy. So I just say all of this to say that yeah, the bar is simply at a different level for mostly women, but moreover [more] people of color.Zach: And you know what? So that last little point of distinction you made--and I promise I'm not trying to keep you forever, but it reminds me about the fact that you also--in the book you talk about intersectionality, and I feel like that point you just made just now was kind of an example of that. Could you unpack why you broke that out and you said "women," then you paused and you said, "Well, people of color."? Like, what was the--what caused that pause?Michelle: Well, that was just in my research for the book. Women and/or people of color, we do have similar challenges. Not quite the same, and this intersectionality that we're talking about--and this is such a topic that I have a lot of passion around, you know? I was just having a conversation with a majority female colleague of mine yesterday who just happens to be a peer, and she said to me, you know, "Michelle, we as women, we have the same challenges and we have the same barriers, don't you think?" And I had to pause for a second, and I looked at her--and I can't play poker, so I probably gave her, you know, a "Are you crazy?" kind of look. You know, as a woman and as a woman of color, my lived experience is vastly different than yours. So basically [what I said] to her is that, you know, "When I stand in my drive-way in Somerset County, New Jersey--that's not diverse at all and one of the most affluent counties in the state--but I'm standing in my drive-way and I'm holding my neighbor's child, who happens to be of the majority population, and the FedEx guy pulls up and wants to deliver a package to my home, that he automatically assumes that I'm the help and that she owns the house." You know, how often does that happen to you, colleague? How often is it when I walk into an elevator that the purse clutch scenario happens? And it happens to men of color too. So I could break it down for you in a lot of different ways, but, you know, my lived experience as a woman and as a woman of color, there's the double bind. So it's an interesting dichotomy, but it's real.Zach: [Flex bomb sfx] It is an interesting dichotomy, but it is real. Absolutely, and that's why I had to give you the Flex bomb, 'cause you're dropping straight facts. [both laugh] Okay. So look, this has been a great conversation. I'm honored and just very excited about the fact that you're here and that you joined us today. Before we go, any parting words or shout-outs?Michelle: Oh. This has been a terrific conversation, so I thank you for inviting me to be a guest on your podcast. Any parting words? You know, one of the things that my father would say to my two sisters and I growing up is, you know, "You are not here on this earth to take up space. You're here to make a difference, and it's up to you to determine what that difference is. All that I've given you is the tools, the education, and the rest is up to you." So all I will say to your listeners is you have to figure out what your passion is, what your purpose is, and determining how you plan to exert your power. You know, what are some of the kinds of things that give you fulfillment? You know, what feels natural to you? What qualities or attributes do you enjoy expressing to the world? And then just go for it. Anything is possible. Anything is. We just need sponsors, mentors, and others, other allies, who are gonna help us get to that next level. And if there's anyone out there who thinks that they can do it alone, I believe that they're sadly mistaken.Zach: And that's absolutely right, 'cause if you think--if you really think that in this space, as a black or brown person, that you're gonna navigate these historically-white spaces by yourself? Hey, I'm looking at you--Michelle: Exactly. I mean, we're working in institutions that weren't historically built for us.Zach: Absolutely.Michelle: We were not welcome, so therefore we have to be twice as good, twice as smart, Ivy League-educated or whatever the case is. We know that we need to do alllll the extras in order to get to where we want to be.Zach: No doubt. And I was just trying to say that if you really think you can do it by yourself, I'm looking at you like [haha sfx].Michelle: Exactly. Exactly.Zach: Well, Michelle, I just want to thank you again, you know? At some point in the episode we typically drop some Jamaican air horns, because--[Michelle laughs, Zach laughs] Out of thanks or out of exuberance, and I'm just gonna say I'm gonna drop these out of thankful exuberance right here... [air horns sfx] because this has been a dope, dope episode, and I look forward to having you back. Thank you so much.Michelle: Absolutely. I look forward to coming back and wishing you all of the success in the world.Zach: Thank you. Peace.Michelle: Peace.

Lisa Balser, Creative Director, Certified Diversity Executive, and Director of SheSays Atlanta, is working to help tackle some of the industry's most pressing issues. Hear the best advice she gives to her Creative Circus students, engaging everyone in conversations about diversity, inclusion, and equity, finding ways to make portfolio school more accessible to students, the Atlanta ad scene, and why the 3% Super Bowl Tweet-up is important (and why it's not just for women!). Heads up: If you're in Atlanta, sign up to attend the 3% Super Bowl Tweet-up, hosted by Lisa and The Creative Circus! See the results of our 2019 User Feedback Survey to learn more about who our users are, what they're looking for in their careers, and how they use We Are Next. Thank you to everyone who submitted their input!

Naomi Sesay is one of the most exciting personal development authors, a global speaker, former TV producer, serial entrepreneur, and currently On Screen Diversity Executive at Channel 4. Naomi is also a well-recognised wealth creation expert in the UK and has researched the mind-boggling world of Quantum Physics. Naomi is someone who is difficult to put in a box as you will discover in our fascinating conversation. I’ve known her for more than a decade now and the reason I’ve invited her on this show is to experience a glimpse of her wisdom and go away not just inspired by what she says but really take one or 2 things that resonate with you and apply in your life immediately.  We’ve discussed why you should absolutely understand who you are and what you like, why it’s mandatory to find your purpose but also how we can navigate our parents’ expectation when it doesn’t align with who we are. She also talked about how to be bold and take risk in life. Naomi believes that everything we go through is a learning and all our experiences -good & bad- make us who we are.  Key points discussed Why it’s mandatory to find your purpose and how to use it to live your life How to resist to your parent’s expectation when you don’t feel like it How to be ready to spot the opportunity that will change your life – how to take a risk on your passion Why we should be bold and take risks with our passion What is the lesson you need to learn in life to move on? How her mum gave her the right foundation in life Why you should create what you love doing… NOW  

  Everyday Conversations on Race with Charmaine McClarie and David Casey African-Americans in the Executive Suite   Guests: Charmaine McClarie, senior executive coach and David Casey, Chief Diversity Officer of Fortune 30 pharmaceutical innovation company   Charmaine McClarie  and David Casey share  their experience in meeting the challenge of racism and bias as African- American as well as provide sage advice to other African-Americans and everyone else who wants to reach the highest levels of success.   Conversation topics include: Why the history of slavery is not something African-American people need to “get over.” How slavery and the history of slavery courses through the veins and DNA of people whose ancestors were slaves. The history and trauma of slavery and it’s aftermath   can never be ignored and must be addressed to move forward as a nation.   Why Charmaine McClarie says “Essential to one’s success is the ability to own your own narrative and know your value. If you don’t define yourself, other people will and their definition will be inadequate, Once you have your own narrative you define yourself and you can be yourself.”   Charmaine shares her experience feeling the power of going to Africa and seeing her original heritage. “People need to know their heritage and their identity.”   Being African-American and meeting the challenges of advancing to higher levels   Both Charmaine and David spoke about not being comfortable in their own skin early on their career journeys. They were worried about how they would be seen because they both experienced usually  being the only Black persons in the room. David said he wondered, ”Will they think I represent all Black people, and what assumptions do they have?”   Their advice today to African-American and other people of color who aspire to success is “Don’t waste your time getting comfortable. Be comfortable now. Own your narrative and identity.”   Hear how both Charmaine McClarie and David Casey took charge of their careers, began speaking out and taking risks, and having conversations on race with people who don’t look like them.   Listen to this episode of “Everyday Conversations on Race,” to learn how to advance through barriers, racial bias, and embrace your identity no matter who you are.         Was case then and cast now and be the only one More power when you walk in the room and see other people who look like you. Who  do you ask Ask people who look like you What do you need to know What is the barrier What are assumptons people might make- so people can make introducitons Knew early on and she needed to be ready to embrace her blackness or she was walking into room with a deficit What are the contributions that Black people have made Where did I get my narrative- my grandparents lived a good life and perservered   Didn’t have her first name on card so wouldn’t make assumption What are you looking for- you’re comfortable or not   People underestimate based on assumptions- sure it happens- Before linkedin- “didn’t realize you were Black or African American” I’d be a billionaire Taught you have to outperform your peers Back to “articulate”   As person moving up, she says that people who are not Black are coindescending- they don’t see her as who she is When that happens ask why HR instead of CFO What experiences do you want me to have? How will we partner together do   Getting people to support you Get witnesses so people know what you’re doing Who are your advocates If someone has a limited view of who you are, are you willing to see me differently? Who have been your advocates?   What kind of support  have you had?   CDO of 2 Fortune 30 companies so he met the CEO Spoke that the organizations were serious about diversity Ability to meet with the CEO Spent time in interview process building trust Sponsors and champions Be as equal as middle management where everything tends to converge   Often POC looking for mentors- but just 5% are people of color  so good chance a mentor will not be a person of color.   People make their own assumptions   No one gets it right all the time We all make  mistakes and we can learn Every time we take a risk, we can learn Why did you think that- teaching moment   Your narrative is your power Who you are Website Mcclariegoup.com   [caption id="attachment_856" align="alignleft" width="150"] David Casey[/caption]           David has served as a Chief Diversity Officer for two Fortune 30 corporations, positioning them both as top companies in the country for strategic diversity management. Active in the community, David has served and/or currently serves in an advisory and board of director capacity for several national and local organizations, including the American Lung Association, the American Society on Aging, Disability:IN, Advisory the Greater Providence Chamber of Commerce, Skills for Rhode Island‘s Future, Year Up, the Urban League.  He also serves on the advisory boards for the Human Capital Executive Research Board, the i4CP Chief Diversity Officer Board and the National Association of African Americans in HR.   David has been published or cited in Forbes, the Wall Street Journal, New York Times, The Atlantic, Diversity Inc. Magazine, Drug Store News, Profiles in Diversity Journal, Diversity Global and Diversity Executive, and has appeared on the television series, American Profiles.   David holds a Bachelor of Science degree in business administration from Indiana Wesleyan University and is a veteran of the United States Marine Corps,here he served for 8 years, including Operation Desert Storm.   [caption id="attachment_857" align="alignnone" width="150"] Charmaine McClarie[/caption] Charmaine McClarie is a C-suite advisor, keynote speaker, executive coach and executive presence authority who helps leaders have their best year ever. She has worked with leaders in 27 industries across five continents. Her clients include top executives from Coca-Cola, Gilead Sciences, Humana, Johnson & Johnson, MasterCard, Starbucks and T-Mobile.   For more than two decades, 98% of Charmaine’s clients are promoted within 18 months. For CEOs, that might mean a promotion to corporate directorship. For other senior leaders, that might mean a promotion from SVP to EVP or even CEO.   Charmaine works predominately with C-suite leaders and executives with demonstrated readiness to be in the C-suite, coaching them on leadership acumen, communications ability and executive presence.   Charmaine and her work have been profiled in People, Forbes, Harvard Management Update, The London Times and The New York Times.   She is on the faculty as a leadership and communications expert at the University of Missouri Kansas City Bloch School of Management, EMBA program, and is a visiting lecturer at the Smith College Executive Education program.     Please Visit my Website | Connect on LinkedIn | Watch me on YouTube   Click here to download a vCard for Contact vCard

To close out season three of the PHL Diversity Podcast, we have decided to ‘flip the script’ and interview the interviewer. In this episode, PHL Diversity Executive Director Greg DeShields is interviewed by two PHL Diversity Advisory Board members: Kelly Meerbott, leadership coach, speaker and owner of YOU: Loud and Clear; and Jodie Riccelli, director of client strategy at WebDevStudios.

In this episode we speak to Baroness @Oona_King about her role as Channel 4's Diversity Executive. Bafta winning Producer @KwadjoDajan Head of Drama at Sugar Films gives his top tips for working in Drama, hear from our featured member and ask you if BAME talent are still considered as a risk. for #careeradvice #diversity #debate #filmTVproduction #media For more info www.thetvcollective.org Thank you to all our contributors and an extra special thanks to @bpachampong and Andrew '3Style' Spence. The #TVCPodcast was produced for the The TV Collective by weareunedited.com in conjunction with Big Head Productions. Additional music by Mystro and bensound.com

Our guest today is Enrique Washington, a founding partner of the Generator Group. I first met Enrique when he was working at Nike finding great talent for a great company. Enrique says his most meaningful work is to help individuals and organizations achieve their full potential. He has been instrumental in creating and implementing leadership acquisition and development strategies, with a focus on diversity within organizations. I count Enrique as one of my personal friends and a great mentor who, through his way of living life and conducting business, has demonstrated the right way to do things. A few things you will learn in this podcast: The link between good leadership and finding good talent. Some of the most disastrous things a leader can do. How to attract and develop great talent. How to find and use a mentor. How to take full advantage of your talent. How leaders transform organizations. In the podcast Enrique refers to an article he published in Diversity Executive entitled, “Diversity Is Not a Numbers Game.”

Sherry Snipes is a dynamic authority on diversity and inclusion who is passionate about the changing face of the world and changes facing the world.  She has the unique experience of leading diversity initiatives at public and non-profit organizations where she has been responsible for all aspects of diversity and inclusion from design and implementation to re-engineering, including launching multiple women’s leadership and diversity training programs.  Sherry currently leads diversity programming at the American Institute of Architects.  She previously held the role of Global Head of Diversity, Inclusion and Engagement for Arrow Electronics, Inc. Sherry is truly committed to creating a more diverse and inclusive world which lead her in 2012 to co-found the DANDI (diversity and inclusion) Awards which spotlights organizations and individuals truly making a difference towards creating a more diverse and inclusive world. In 2012 She founded the Global Diversity Collaborative, a start-up 501(c)3 focused on leveraging technology to build an international network of peers, professionals, activists and educators. In 2011 Sherry was recognized by The Network Journal as one of the “25 Most Influential Black Women in Business” and 2009 she received the NAAAHR Greater New York Leadership Award.  Sherry has been featured in numerous publications including The Network Journal, Newsday, Diversity Careers, Diversity Executive, Uptown Professional and Savoy Professional.  She has been a featured speaker at U.S., Austria, Hungary, Great Britain and Belgium diversity leadership programs and also serves on a number Boards.  A graduate of Hampton University, Sherry spends her personal time raising two active boys.  Her personal mantra is: “Be inspired and be inspirational and be aspirational".

NABWIC Talks Radio   Sherry Snipes is a dynamic authority on diversity and inclusion who is passionate about the changing face of the world and changes facing the world.  She has the unique experience of leading diversity initiatives at public and non-profit organizations where she has been responsible for all aspects of diversity and inclusion from design and implementation to re-engineering, including launching multiple women's leadership and diversity training programs.  Sherry currently leads diversity programming at the American Institute of Architects.  She previously held the role of Global Head of Diversity, Inclusion and Engagement for Arrow Electronics, Inc. Sherry is truly committed to creating a more diverse and inclusive world which lead her in 2012 to co-found the DANDI (diversity and inclusion) Awards which spotlights organizations and individuals truly making a difference towards creating a more diverse and inclusive world. In 2012 She founded the Global Diversity Collaborative, a start-up 501(c)3 focused on leveraging technology to build an international network of peers, professionals, activists and educators. In 2011 Sherry was recognized by The Network Journal as one of the “25 Most Influential Black Women in Business” and 2009 she received the NAAAHR Greater New York Leadership Award.  Sherry has been featured in numerous publications including The Network Journal, Newsday, Diversity Careers, Diversity Executive, Uptown Professional and Savoy Professional.  She has been a featured speaker at U.S., Austria, Hungary, Great Britain and Belgium diversity leadership programs and also serves on a number Boards.  A graduate of Hampton University, Sherry spends her personal time raising two active boys.  Her personal mantra is: “Be inspired and be inspirational and be aspirational".

  Sherry Snipes is a dynamic authority on diversity and inclusion who is passionate about the changing face of the world and changes facing the world.  She has the unique experience of leading diversity initiatives at public and non-profit organizations where she has been responsible for all aspects of diversity and inclusion from design and implementation to re-engineering, including launching multiple women's leadership and diversity training programs.  Sherry currently leads diversity programming at the American Institute of Architects.  She previously held the role of Global Head of Diversity, Inclusion and Engagement for Arrow Electronics, Inc. Sherry is truly committed to creating a more diverse and inclusive world which lead her in 2012 to co-found the DANDI (diversity and inclusion) Awards which spotlights organizations and individuals truly making a difference towards creating a more diverse and inclusive world. In 2012 She founded the Global Diversity Collaborative, a start-up 501(c)3 focused on leveraging technology to build an international network of peers, professionals, activists and educators. In 2011 Sherry was recognized by The Network Journal as one of the “25 Most Influential Black Women in Business” and 2009 she received the NAAAHR Greater New York Leadership Award.  Sherry has been featured in numerous publications including The Network Journal, Newsday, Diversity Careers, Diversity Executive, Uptown Professional and Savoy Professional.  She has been a featured speaker at U.S., Austria, Hungary, Great Britain and Belgium diversity leadership programs and also serves on a number Boards.  A graduate of Hampton University, Sherry spends her personal time raising two active boys.  Her personal mantra is: “Be inspired and be inspirational and be aspirational".

  Sherry Snipes is a dynamic authority on diversity and inclusion who is passionate about the changing face of the world and changes facing the world.  She has the unique experience of leading diversity initiatives at public and non-profit organizations where she has been responsible for all aspects of diversity and inclusion from design and implementation to re-engineering, including launching multiple women's leadership and diversity training programs.  Sherry currently leads diversity programming at the American Institute of Architects.  She previously held the role of Global Head of Diversity, Inclusion and Engagement for Arrow Electronics, Inc. Sherry is truly committed to creating a more diverse and inclusive world which lead her in 2012 to co-found the DANDI (diversity and inclusion) Awards which spotlights organizations and individuals truly making a difference towards creating a more diverse and inclusive world. In 2012 She founded the Global Diversity Collaborative, a start-up 501(c)3 focused on leveraging technology to build an international network of peers, professionals, activists and educators. In 2011 Sherry was recognized by The Network Journal as one of the “25 Most Influential Black Women in Business” and 2009 she received the NAAAHR Greater New York Leadership Award.  Sherry has been featured in numerous publications including The Network Journal, Newsday, Diversity Careers, Diversity Executive, Uptown Professional and Savoy Professional.  She has been a featured speaker at U.S., Austria, Hungary, Great Britain and Belgium diversity leadership programs and also serves on a number Boards.  A graduate of Hampton University, Sherry spends her personal time raising two active boys.  Her personal mantra is: “Be inspired and be inspirational and be aspirational".