Podcasts about geisinger health

In this episode of Security Heroes, host Lisa Falzone is joined by John Oast, Director of Security Training and Special Programs at Geisinger Health. John has spent a quarter-century in law enforcement and healthcare security, from the Richmond Sheriff's Office in Virginia, to the American Red Cross, to the Virginia Department of Criminal Justice Services, to his current role at Geisinger Health.

Send us a textDr. David Feinberg, M.D., is Chairman of Oracle Health ( https://www.oracle.com/health/ ), where he and his team are committed to making healthcare more accessible, affordable and equitable, building an open healthcare platform with intelligent tools for data-driven, human-centric healthcare experiences to connect consumers, healthcare providers, payers, and public health and life sciences organizations.Dr. Feinberg's work advances thought leadership and strategy related to unleashing the healing power of data through an open and connected healthcare ecosystem. Previously, Dr. Feinberg served as president and CEO of Cerner, now Oracle Health, where he led teams delivering tools and technology to execute on this strategy of improving the patient and caregiver experience. As a pediatric psychiatrist, Dr. Feinberg built his early career around helping children and families. He served as president and CEO of both UCLA Health and Geisinger Health prior to assuming leadership of Google Health in early 2019. Dr. Feinberg began his career at UCLA, researching and publishing in the areas of addiction and attention deficit hyperactivity disorder. He took on additional leadership responsibilities, including becoming the Medical Director of the Resnick Neuropsychiatric Hospital. Dr. Feinberg earned his M.D. from Chicago Medical School in 1989, finishing at the top of his class and is a member of the Alpha Omega Alpha Medical Honor Society. He also holds an economics degree from the University of California-Berkeley and an MBA from Pepperdine University.#DavidFeinberg #OracleHealth #Oracle #LarryEllison #GoogleHealth #GeisingerHealth #UCLAHealth #ElectronicHealthRecords #EHR #ClinicalDigitalAssistant #PediatricPsychiatry #SocialDeterminantsOfHealth #ArtificalIntelligence #MentalHealth #AgingInPlace #DigitalHealth #FoodPharmacy #ProgressPotentialAndPossibilities #IraPastor #Podcast #Podcaster #ViralPodcast #STEM #Innovation #Technology #Science #ResearchSupport the show

In this episode, Dr. Navneet Dang, Chief Medical Officer at Geisinger Health, shares his insights on the healthcare system's innovative approaches to improving patient safety, optimizing access, and leveraging data for better outcomes. Discover Geisinger's strategies for achieving a CMS 5-star rating and their future focus on expanding value-based care.

In this episode, Dr. Navneet Dang, Chief Medical Officer at Geisinger Health, shares his insights on the healthcare system's innovative approaches to improving patient safety, optimizing access, and leveraging data for better outcomes. Discover Geisinger's strategies for achieving a CMS 5-star rating and their future focus on expanding value-based care.

Why is value-based care important? What are value-based care payment models? How is value-based care measured? What is an example of value-based care? Our guest is Narayana Murali, MD, chief medical officer of Medicine Services at Geisinger Health. American Medical Association CXO Todd Unger hosts.

Emily Fry the VP of Innovation Operations at Geisinger Health joins us for a great conversation on pushing innovation in the complex world of health care. Fascinating to hear her journey into this enormous role and how to push innovation and know your being succesful at it. Appreciate Emily's willingness to dive in here and share about her journey.  Take a listen and let us know your thoughts.   Remember to leave a review and subscribe to the show.  

Celebrities such as Oprah Winfrey, Amy Schumer, Kelly Clarkson, and Tracy Morgan have all tried the Ozempic drug for weight loss. The U.S. Food and Drug Administration approved Ozempic in 2017 for the treatment of type 2 diabetes, as an effective weight loss tool. The hype surrounding the injectable drug has led to an increase in sales and shortages. But is Ozempic safe for those struggling with weight loss? Dr. Taraneh Soleymani, the Director of Obesity Medicine at Penn State Health Medical Group, and Dr. Franceschelli Hosterman, the Physician of Clinical Nutrition and Bariatric Medicine at Geisinger Health both joined the Spark to weigh in on the Ozempic craze.Support WITF: https://www.witf.org/support/give-now/See omnystudio.com/listener for privacy information.

Who can join the AMA? What issues does the AMA fight for? How does the AMA affect healthcare policy? What are AMA Sections? How is the AMA organized? Our guests answer those questions and more at the 2024 Annual Meeting of the AMA House of Delegates. Adnan Munkarah, MD, is care delivery system president and chief clinical officer at Henry Ford Health System, and Narayana Murali, MD, is chief medical officer of medicine services at Geisinger Health. American Medical Association CXO Todd Unger hosts.

Five Good Things - June Edition Hosts: Megan Antonelli and Janae Sharp On this episode of 'Five Good Things,' hosts Megan Antonelli and Janae Sharp discuss a range of optimistic updates in healthcare. Highlights include updates on nutritional standards in schools, advances in hormone therapy research, the expansion of telehealth services, innovative efforts at Geisinger Health, and new funding opportunities for AI in behavioral health. The hosts also touch on the importance of recognizing mental health as a crucial component of overall health and celebrate upcoming awards aimed at honoring exceptional contributions in the healthcare field. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Dr. Paul DeChant advises C-level healthcare executives on managing critical problems such as financial and staffing challenges by addressing the root causes of clinician burnout. Following 25 years practicing family medicine in settings as varied as the San Francisco bay area, Breckenridge Colorado, and Geisinger Health in Central Pennsylvania, he became CEO of the Sutter Gould Medical Foundation, where he led a transformation that achieved recognition for the group as the highest performing among 170 medical groups across the State of California two years in a row, while improving physician satisfaction from the 45th to 87th percentile on AMGA's Provider Satisfaction Survey. He received his MD from the Oregon Health Sciences University and his MBA from the University of Colorado-Denver. Co-author of the book, “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine”, Paul speaks internationally, and blogs regularly at www.pauldechantmd.com In this episode, we chat about: :: Paul's journey from clinician to advisor :: concepts of burnout, resilience, and moral injury :: how to reduce chaos and reduce order in the healthcare workplace :: how value conflicts affect the medical system :: how COVID19 affected clinicians :: how he works with senior leadership at healthcare organizations to identify and intervene on sources of burnout :: the relevance of "Undercover Boss" to the approach Paul takes :: the impact his work has created on staff satisfaction and retention You can find Paul online here: www.pauldechantmd.com www.organizationalwellbeingsolutions.com https://www.linkedin.com/in/pauldechantmd/ To email him: paul@pauldechantmd.com   ************ For more information on my book, Patient, Empower Thyself!, including the pre-order link, go to: https://www.simonandschuster.com/books/Patient-Empower-Thyself!/Claudia-Cometa/9781954676893  

In this episode of 'Five Good Things,' hosts Megan Antonelli and Janae Sharp discuss a range of optimistic updates in healthcare. Highlights include updates on nutritional standards in schools, advances in hormone therapy research, the expansion of telehealth services, innovative efforts at Geisinger Health, and new funding opportunities for AI in behavioral health. The hosts also touch on the importance of recognizing mental health as a crucial component of overall health and celebrate upcoming awards aimed at honoring exceptional contributions in the healthcare field. Megan Antonelli, Chief Executive Officer, HealthIMPACT Janae Sharp, Founder, The Sharp Index

Tune in as Jakob Emerson from Becker's Healthcare interviews Dr. John Bulger, Chief Medical Officer of Geisinger Health Plan, exploring the factors driving member satisfaction, integration with Geisinger Health System, and Medicare Advantage strategies for 2024. Gain insights into recent developments in the healthcare landscape and valuable advice for insurance executives in this engaging conversation.

Tune in as Jakob Emerson from Becker's Healthcare interviews Dr. John Bulger, Chief Medical Officer of Geisinger Health Plan, exploring the factors driving member satisfaction, integration with Geisinger Health System, and Medicare Advantage strategies for 2024. Gain insights into recent developments in the healthcare landscape and valuable advice for insurance executives in this engaging conversation.

In this episode, our guest is Dr. Natalie Park who is a pharmacist and a co-founder of Pharmesol. Pharmesol is an AI-enabled pharmacy assistant that automates frequent conversations and tasks 24/7 and scales the digital interactions between pharmacy teams and patients. Previously, Natalie conducted health economics and outcomes research at Novartis and worked on population health initiatives including medication management optimization at Geisinger Health. Natalie received her PharmD from Ohio State University and is pursuing a master's degree in computer science at University of York.Interview topics: Journey to a pharmacy tech entrepreneur Opportunities with AI in Pharmacy and how the profession can use the technology to their advantage Considerations with AI in Pharmacy such as accuracy and reliability Guest - Natalie Park, PharmD-LinkedIn https://www.linkedin.com/in/snataliepark/-Website www.pharmesol.comHost - Hillary Blackburn, PharmD, MBA www.hillaryblackburn.com   https://www.linkedin.com/in/hillary-blackburn-67a92421/  @talktoyourpharmacist for Instagram and Facebook @HillBlackburn Twitter ★ Support this podcast on Patreon ★

Join us this week as we welcome David Fletcher, Healthcare ExecutiveWhat you'll get from this episode:Explore David Fletcher's early telehealth initiatives in Arkansas addressing geographical healthcare barriers.Dive into Geisinger Health's telemedicine pivot during the COVID-19 pandemic, scaling virtual visits from 800 to 50,000 a month.Uncover the inclusivity of telehealth services with the innovative 'Geisinger at Home' program catering to the elderly.Discover how telemedicine significantly benefited behavioral health services at Geisinger, enhancing access to care.Look forward to the future of telemedicine with the integration of Artificial Intelligence (AI), enhancing efficiency and accessibility in healthcare.“AmplifyMD immediately connects medical facilities to a large network of physicians in all of the most essential specialties, including Neurology, Cardiology, Infectious Disease, Pulmonology and Heme/Onc.” Their mission is access, by becoming the definitive specialty care platform that connects every medical facility to the specialty care they need to improve patient outcomes. - https://amplifymd.com/Learn more about David: https://www.linkedin.com/in/david-fletcher-telehealth/Follow The Seamless Connection: https://www.linkedin.com/company/the-seamless-connection

Imagine a world where diseases are not just treated but predicted, where access to healthcare is democratized, and where patients are empowered like never before. This isn't science fiction; it's the potential of healthcare innovation. The possibilities are boundless, and the potential for positive change is immense. In today's episode, Shawn Nason is joined by Dr. Karen Murphy, the Executive Vice President and Chief Innovation Officer at Geisinger Health. They discuss Dr. Murphy's career in healthcare, her passion for driving change, and the importance of collaboration and problem-solving in the industry. They also touch on the challenges and misconceptions surrounding healthcare innovation and share examples of successful transformations. In This Episode [00:51] Introduction to Dr. Karen Murphy  [02:22] Dr. Karen Murphy's career path [04:18] The importance of collaboration and avoiding silos in healthcare [07:14] The Importance of purposeful innovation in healthcare [09:36] The Influence of culture and experience on success in healthcare and the film institute [10:39] What made Dr. Karen an effective healthcare innovator [13:39] Common misconceptions and challenges in health care innovation. [16:47] Human-centered design in healthcare leadership [21:56] How might we statements [23:26] Payment transformation [23:41] The combustion questions What We Learned From Dr. Karen Murphy Collaboration and breaking down silos are essential for fostering innovation in healthcare. Innovation should have a purpose and aim to solve real problems with measurable outcomes. Balancing patient care with the need for experimentation and iteration is a challenge in the healthcare industry. Successful healthcare transformations include an AI-based colon cancer detection program and a remote patient monitoring system for complex hypertension. Human-centred design plays a crucial role in healthcare innovation, from empathy to implementation. Notable Quotes [04:21] -“Our philosophy is we work with the willing.” [04:38] - “We define innovation as a fundamentally different approach to solving problems that have quantifiable outcomes.” [08:19] - “We use virtual nurses to admit and discharge patients from the hospital.” [11:04] - “During my time at the hospital, I worked with so many that wanted to change, were willing to change, and just didn't have the way to change.” [11:43] - “I'd like to change the world as long as nobody changes me.”  [22:28] - “We have got to get to a payment transformation that promotes wellness, promotes prevention, and does not incentivize.” Our Guest Dr. Karen Murphy is the EVP and Chief Innovation Officer at Geisinger Health's Steel Institute for Health Innovation, serving rural and urban Pennsylvania. With a career spanning public and private sectors, she's been a driving force in healthcare transformation. Former Pennsylvania Secretary of Health, Dr. Murphy tackled pressing issues like the opioid crisis. As the head of the State Innovation Model Initiative at CMS, she led a $990 million investment in nationwide healthcare innovation. An accomplished author and sought-after national speaker on health policy and innovation. Resources & Links Dr. Karen Murphy LinkedIn: https://www.linkedin.com/in/karen-murphy-58094638/ Shawn Nason LinkedIn: https://www.linkedin.com/in/nasonshawn/ Instagram: https://www.instagram.com/manonfiresocial/ Twitter: https://twitter.com/manonfiresocial Website: https://shawnnason.com/ MOFI: https://www.mofi.co/ The Combustion Chronicles Podcast Website: https://shawnnason.com/combustion-chronicles-episodes/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we are joined by Karen Murphy, EVP & Chief Innovation & Digital Transformation Officer at Geisinger Health, to discuss her background, the importance for leaders to stay open minded, her focus on generative ai, and more.

This episode features Matthew Walsh, EVP & COO at Geisinger Health. Here, he discusses his background, what he is focusing on at Geisinger, advice for leaders, and more

We at Sg2 tend to nerd out a bit with breaking health care news, so when we heard about the new approach to collaboration and scale that Kaiser Permanente and Geisinger Health are attempting with Risant Health, Sg2 Perspectives decided to invite some of our experts to share their ideas on what this means for the industry and what Risant Health may do next. Sg2 Principal Jennifer O'Connor, FACHE, and value-based care experts Associate Principal Joe Maher and Associate Principal Bill Ringwood join us for a fun, speculative conversation around what they believe will happen—and what they believe will not—as well as how the health care industry may respond.   Learn more about the new Kaiser Permanente and Geisinger partnership in our blog post Risant Health, a New Disrupter on the Scene?   We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.    

What's Fueling Crossover Health's Rapid Growth Guest host Mitch Holdwick joins Jared to profile Crossover Health and evaluate their disruptive potential in the self-insured employer space. The success of Crossover's membership-based model can be attributed to the growing number of self-insured companies that are taking on the risk of paying providers themselves, rather than paying money to an insurance company.  All that, plus the Flava of the Week about Kaiser Permanente acquiring Geisinger Health. What does their new platform mean for consumers, and will other systems expedite their plans to explore value-based agreements at scale? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

In this episode, we are joined by regular guest, Kristen McDermott Woodrum, Partner at McGuireWoods LLP, to discuss Kaiser Permanente recently announcing it's agreement to acquire Geisinger Health.

Host Dr. Nick van Terheyden, aka Dr. Nick, is joined by Dr. Craig Joseph for this month's news: A ChatGPT Scooter Ride through Healthcare with Craig Joseph MD. Their discussion includes the recent merger between Kaiser Foundation Hospitals & Geisinger Health to form Risant Health, who is focused on value-based care but will it go through and is it good for patients? They compare their respective experiences at Vive and HIMSS conferences, networking, learning, and conference experiences including Dr. Nick's use of scooters, the new insights from ChatGPT in healthcare, including empathizing with patients, & more. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio.” Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Guest host Mitch Holdwick joins Jared to profile Crossover Health and evaluate their disruptive potential in the self-insured employer space. The success of Crossover's membership-based model can be attributed to the growing number of self-insured companies that are taking on the risk of paying providers themselves, rather than paying money to an insurance company.  All that, plus the Flava of the Week about Kaiser Permanente acquiring Geisinger Health. What does their new platform mean for consumers, and will other systems expedite their plans to explore value-based agreements at scale?  This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift Forward Health on your favorite podcast app, and you'll be subscribed to our entire library of shows. See our full lineup at ShiftForwardHealth.com. One subscription, all the podcasts you need, all for free. (#264)See omnystudio.com/listener for privacy information.

The nation's largest nonprofit health system--California-based Kaiser Permanente--will combine combine with Danville, Pennsylvania-based Geisinger Health. TPG and AmerisourceBergen will purchase Nashville-based OneOncology in a deal worth more than two-billion dollars. And, Washington state passes a law that sets hospital staffing requirements. That's coming up on today's episode of Gist Healthcare Daily. Hosted on Acast. See acast.com/privacy for more information.

Starting with a mandate to become more agile and optimize IT costs, Geisinger Health has written an amazing cloud success story with a cloud-first culture and a highly-trained workforce to help them build a cloud-native future.

Dr. Glenn Steele and Dr. David Nace are passionate about moving healthcare into the future through both data and relationships.  There are so many aspects that go into transforming the healthcare system, and the balance between human aspects and the use of AI and other technology are deeply enmeshed.   During the interview, Dr. Steele told us that innovation is important, but the ability to scale is imperative, and Dr. Nace told us that physicians who use AI will replace those who don't.  They shared the importance of long-term relationships with PCPs, considering social determinants of health, trust, the need for evidence-based care, and so much more. Don't miss this interview!  Dr. Glenn Steele is Co-Chairman of the Innovaccer Advisory Board and former CEO of Geisinger Health. Dr. David Nace is the Chief Medical Officer at Innovaccer.  Innovaccer connects and curates the world's healthcare information to make it accessible and useful.  Innovaccer and UpStream recently partnered, and UpStream will use the Innovaccer Health Cloud to support their value-based care of older patients and those with chronic conditions.  You can also listen to the show on podcast platforms:  Apple podcast link:  https://podcasts.apple.com/us/podcast/speaking-of/id1549592446   I Heart podcast link: https://www.iheart.com/podcast/269-speaking-of-76708275/#   Spotify podcast link: https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg Learn more about Innovaccer: https://innovaccer.com 

Providing care beyond hospital walls is a growing trend for 340B hospitals. One service that health systems provide outside of the hospital setting is home infusion care. On our first episode of 2023, we are joined by David Klinger and Seth Gazes from Geisinger Health to hear how 340B hospitals can establish home infusion care and the 340B considerations they should keep in mind. Prior to the interview, we provide an update on the 19th drug company to restrict 340B discounts for drugs dispensed at community and specialty contract pharmacies. We also recap drug manufacturer 340B overcharge notices in 2022.Establishing a Home Infusion ProgramDave and Seth share the challenges that historically underserved patients face accessing infusion treatments and how this motivated Geisinger to start a home infusion program. They discuss how home infusion helps the health system provide comprehensive care, detail how the program assists patients with navigating their treatment, and share patient feedback about the program.  340B Considerations Dave and Seth explain the 340B considerations for operating a home infusion program. These include understanding patient eligibility and the type of pharmacy that will support the home infusion program. Our guests also share how Geisinger uses the 340B savings it receives from discounts on home infusion drugs.  Home Infusion Program Trends One of the challenges operating a home infusion program is the availability of nurse staffing. Geisinger is responding to this challenge by establishing home infusion treatment in a clinic format outside of the hospital. Seth also discusses opportunities for more infusion drugs to be administered outside of the hospital. Check out all of our episodes on the 340B Insight podcast website. You also can stay updated on all 340B Health news and information by visiting our homepage. If you have any questions you'd like us to cover in this podcast, email us at podcast@340bhealth.org.Resources  Statement on Biogen Restricting 340B Discounts Through Community-Based Pharmacies Drug manufacturer overcharge notices on HRSA Website 340B Coalition Winter Conference 2023  

Narayana Murali, MD, system chief medical officer of medicine services at Geisinger Health, discusses providing hospital level care in patients' homes. Dr. Murali is also chair of the AMA's Integrated Physician Practice Section (IPPS). American Medical Association CXO Todd Unger hosts. Check out AMA's Future of Health Report here: https://www.ama-assn.org/practice-management/digital/ama-future-health-report Interested in AMA's Integrated Physician Practice Section (IPPS)? Learn more at: https://www.ama-assn.org/member-groups-sections/integrated-physician-practices

Janet Tomcavage of Geisinger Health talks about the way forward for healthcare organizations now that the crisis phase of the coronavirus pandemic has passed. Topics include workforce shortages, current COVID-19 challenges, and new nursing initiatives.

Join us as we celebrate our three decades of dedication to digital health leadership with this special edition podcast! For each of the 30 weeks until our Fall Forum, we'll visit with a digital health leader who has made a very special impact on CHIME, including many of our Board Chairs. In this episode, Russ chats with CHIME's 2020-2021 Board Chair John Kravitz, Corporate CIO, Geisinger Health. Kravitz focuses on LEADERSHIP, one of CHIME's central values, noting the importance of communication for digital health leaders and the advantages of having a 30-second elevator pitch to convey four or five top strategic priorities. He thanks his first mentor as well as Dr. John Glaser for serving as supportive figures in his career journey. Kravitz looks forward to revolutionary technologies coming to healthcare that will bring keyboard-less operation to providers, freeing them to give voice instructions and notes while walking around the room or talking with patients.

Kurt Wrobel, President of Geisinger Health Plan and Executive Vice President of Insurance Operations at Geisinger, joined the podcast to talk about the health plan's goals and big opportunities for growth.

In the 13th episode of BYOB: The Healthcare Podcast, the team sits down to have a great conversation with the guys behind the Advancement League. The Advancement League describes itself as a social movement and membership organization helping leaders put Health, Everywhere. They are known for bringing leaders inside and outside of traditional healthcare together for the annual Young Health Leader Summit and first-of-their-kind 24-hour Community Impact Competition and "Road Trip" experiences. Tune in to hear from Alex and Dionte on how the Advancement League looks to shift the paradigm on creating sustainable change in the healthcare landscape! Advancement League Alex Maiersperger – Consumer Focused Strategy at SAS and Co-Founder of The Advancement League Alex leads consumer-focused strategy and initiatives as an executive industry advisor to healthcare and life science clients at global analytics "founder and future" SAS. Alex also serves as co-founder of the Advancement League, a social movement and membership organization focused on helping leaders pursue healthcare career happiness & having community impact along the way. Prior to SAS, Alex led consumer experience and value-based initiatives at Blue Cross NC, the provider and payer sides of Geisinger Health, and launch Doxy.me as a telehealth platform as a Lassonde Entrepreneur scholar at University of Utah, where he obtained dual-Master's in Public Health and Healthcare Administration. Dionte Madden – Enterprise Account Executive at BetterUp and Chief of Partnerships at The Advancement League Dionte currently works at BetterUp where he partners with C-suite and VP level executives at global enterprise companies to deliver change at scale through world-class coaching, AI technology, and behavioral science experts. Dionte also serves as Chief of Partnerships for the Advancement League, a social movement and membership organization focused on helping leaders pursue healthcare career happiness & having a community impact along the way. Prior to BetterUp, Dionte spent several years at GE Healthcare in their Ultrasound and Specialty Channel businesses. Dionte obtained his Bachelor of Science in Health Services Administration from the University of Central Florida. The crew asked Alex and Dionte the following questions: Can you tell us a little bit about yourself and how the Advancement League got started? What is the Advancement League and how does it differentiate itself from other professional organizations? What is the primary reason that members give for signing up for membership? What have been the early successes and challenges for the Advancement League thus far? What leadership opportunities exist for members who join? What is the Young Health Leader Summit and what can a listener expect if they decide to attend? How well do you think Advancement league has kept to its founding principles? What are some of the biggest challenges that you would like to see the Advancement League tackle in the future? What is next for the Advancement League and what can listeners expect in the coming months and year? --- Send in a voice message: https://anchor.fm/byob-health/message

In this podcast episode, Russ sits down for an end-of-year visit with CHIME Board Chair John Kravitz, CHCIO, Corporate CIO, Geisinger Health. Kravitz's outstanding leadership during his two-year tenure as chair led CHIME to new heights of success and service, despite the unprecedented challenges presented by the pandemic. He reflects on the greatest lessons and changes of the past 24 months and outlines future areas of opportunity for the industry. Kravitz also comments on plans for his new role as Chair of the CHIME Foundation in 2022.

Hour Three - KDKA hears from the Chief Medical Officer of Geisinger Health, and learn of the devastation in Kentucky.  See omnystudio.com/listener for privacy information.

In this podcast episode, John Kravitz, Chairman of the CHIME Board of Trustees and CIO of Geisinger Health, chats with Marc Potash, Founder and CEO, CERTIFY Global. John and Marc explore the challenges and potential of using facial recognition to confirm patient identity. Descriptions and real-life examples illustrate their discussions of increased accuracy, rapid workflow and efficiency, protecting patient data in the cloud, and using technology to provide concierge-style personal service for patients.

Dr. Brian Bolden of Geisinger Health discusses how to prepare your family for loss.

For the 11th episode of the CIO podcast hosted by Healthcare IT Today, John Kravitz, SVP/CIO at Geisinger Health and Board Chair at CHIME sat down with special guest host Colin Hung, CMO and Editor at Healthcare IT Today.  Coming out of the CHIME Summer Forum event, we wanted to catch up with Kravitz to […]

Across the whole Geisinger Health system, foodservice has been getting “lighter and leaner” as the team's worked to streamline its inventory and standardize offerings, Senior Director of Foodservice Steve Cerullo says. Changes like these are largely the result of a mindset shift that's been underway at the Pennsylvania operation in recent months. “One of the directions I've given to my team is that the pandemic actually gave us an opening to look forward and to create new things that we should be doing, things that kind of work out better for us instead of the historical question of, ‘Oh, when do we get back to normal?'” Cerullo says. On this episode of “Dig In,” Cerullo shares how he asked team members to “completely flip the script” and reimagine what's possible.

This episode of Alternative Power Plays is Part 2 of a discussion with Al Neuner, Vice President of Facilities Operations at Geisinger Health Systems. To listen to Part 1, click here: https://anchor.fm/alternative-power-plays/episodes/Power-Player---Al-Neuner-of-Geisinger-Health-Systems-etpeug. Part 2 of the interview with Neuner focuses on some of the different types of cogeneration systems that businesses can consider and how Geisinger was, once again, ahead of the curve in this area. Specifically, Geisinger's CHP system was able to significantly lower emissions at its facility, which led to the facility receiving a handful of awards along the way. Additionally, Neuner talks about Geisinger's cold water storage system that's part of his facility's CHP and why that technology is so important for a health system. This episode is hosted by Alan Seltzer and John Povilaitis, Energy attorneys at Buchanan Ingersoll and Rooney. For any facility or business considering CHP or more closely examining their energy needs, visit www.BIPC.com/CHP and www.Brattle.com to learn more about how Buchanan and the Brattle Group can help you navigate all the steps involved. To read more about Al Neuner and Geisinger, visit https://www.geisinger.org/.

This episode of Alternative Power Plays is Part 1 of a discussion with Al Neuner, Vice President of Facilities Operations at Geisinger Health Systems. Neuner is responsible for introducing a Combined Heat and Power system at Geisinger's flagship hospital and healthcare site in Central Pennsylvania in the late 1990s -- making him a true pioneer in the world of CHP. Since then, the system has delivered Geisinger consistently reliable energy in addition to millions in energy savings. This episode is hosted by Alan Seltzer and John Povilaitis, Energy attorneys at Buchanan Ingersoll and Rooney. The two of them focus their legal practice in the energy and public utility space, with specific work helping clients navigate the world of Combined Heat and Power. Part 1 of the interview with Neuner centers around his decision to bring a CHP system to Geisinger when few other healthcare facilities were even considering it. They talk about the biggest challenges with deploying CHP, the estimated cost to install and maintain, the estimated savings over the past 20-plus years, and more. Make sure to tune in next episode to hear Part 2 of this enlightening energy conversation. For any facility or business considering CHP or more closely examining their energy needs, visit www.BIPC.com/CHP and www.Brattle.com to learn more about how Buchanan and the Brattle Group can help you navigate all the steps involved. To read more about Al Neuner and Geisinger, visit https://www.geisinger.org/.

On Episode 6 of Rosé and DNA, we spoke with population health aficionado Erica Ramos, MS, CGC! Erica is a genetic counselor and Vice President of Population Genomics at Genome Medical, a company that develops technologies, services, and strategies for delivering genomic healthcare. Before joining Genome Medical, she previously held positions at Geisinger Health, Illumina, and Genzyme. Within the genetic counseling community, she is also well known for her past leadership role as president of the National Society of Genetic Counselors in 2018 and continues to serve as an advisor for many high impact public health initiatives including the All of Us Program. Erica is a true visionary for the field and remains a fierce advocate for patients, particularly those in underserved communities. Please support the Access to Genetic Counselor Services Act (H.R. 2144)! Read more about this effort from NSGC. Spread the word about Genome Medical's Force for Good High School Essay Contest! Click here for more information. Wines tasted (and talked about!): Goulée by Cos d'Estournel - Bordeaux from Medoc region, FR Rosé All Day - 'nuff said. Twomey Cellars (California) and Lechuza Winery (Valle de Guadalupe, Mexico) Cheers! R&D

In this follow-up to their podcast from October 2020, Dionne Lomax, Managing Director of Antitrust and Trade Regulation, Affiliated Monitors, Inc., speaks to Lisl Dunlop, Axinn Veltrop & Harkrider LLP, and Steve Vieux, Shook Hardy & Bacon LLP, about the U.S. v. Geisinger Health and Evangelical Community Hospital case. The speakers recap DOJ’s March 3 settlement and how it addresses the issues raised in the complaint. They also discuss DOJ’s approach to the complaint’s no-poach allegations and the two civil class action lawsuits that were recently filed. From AHLA's Antitrust Practice Group.

In today's episode, Cedarville alumnus, Dr. Ryley Uber, will be discussing the practice of pharmacogenomics, which is how an individual's genetic code can affect the way different medications interact and are processed within the body. The implications of research in this field are enormous. From pharmacovigilance to personalized medication dosing, everyone involved in the medication process stands to benefit from pharmacogenomic data. Dr. Uber's interest in pharmacogenomics began during his time at Cedarville, which led to an internship studying pharmacogenomics with the FDA. He then serves as the first Clinical Pharmacogenomics Fellow with the University of Pittsburgh School of Pharmacy and Medical Center. He now serves as Pharmacogenomics Program Director for Geisinger Health. Listen in to hear Dr. Uber discuss how pharmacogenomics is being implemented in the medical world and how it may affect your medication use for the better.

Jeff welcomes to the podcast Dr. Paul DeChant, an experienced physician executive, leadership coach, and an expert on physician burnout.We spend a lot of time on the personal aspects of burnout, but not nearly enough time discussing the organizational drivers of burnout. Most people understand the manifestations of burnout (emotional exhaustion, depersonalization, cynicism, etc.), but not as many people are aware of the drivers that actually lead to burnout. The problem with burnout is not the physician. It’s the workplace. The system blames the physician for burning out when it’s the workplace that is creating the burn out.Paul reminds us that there are six primary drivers that lead to burnout:Driver 1 - Work OverloadDriver 2 - Loss of ControlDriver 3 - Insufficient RewardDriver 4 - Breakdown of CommunityDriver 5 - Absence of FairnessDriver 6 - Conflicting ValuesThe more we understand these drivers, the better we’re able to have a direct impact on our workplace and our overall well-being.Most importantly, learn the drivers of burnout so you can take steps to reduce its manifestations! Paul DeChant, MD, MBA, FAAFPDr. Paul DeChant is an internationally recognized expert on clinician burnout. He speaks from the unique combined experience as a family physician, medical group CEO, and consultant to C-level leaders on engaging physicians to reduce burnout while building the bottom line.In addition to 25 years of practicing family medicine, he has served as:President and Medical Director for High Country Health Care (a group he developed in the Colorado Rocky Mountains),Department director and compensation committee chair for Geisinger Health, Medical director, divisional president, and board member for the Palo Alto Medical Foundation,CEO for the Sutter Gould Medical Foundation,Executive advisor to Simpler Healthcare, andDeputy Chief Health Officer for IBM Watson Health.While he was CEO, the Sutter Gould Medical Foundation achieved the highest overall rating of 170 medical groups in California two years in a row from Consumer Reports and the California Healthcare Performance Information System, and improved provider satisfaction from p45 to p87 in the AMGA Provider Satisfaction Survey.He co-authored, “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine”, and blogs regularly at www.pauldechantmd.com. He can be reached at paul@pauldechantmd.com.

Joining us for part 4 of the podcast series is Priya Bathija, vice president of Strategic Initiatives at the AHA, in conversation with Dr. Michael Suk, Chief Physician Officer, Geisinger System Services, and Chair of Musculoskeletal Institute & Department of Orthopaedic Surgery at Geisinger Health; and Dr. Brooke Buckley, Chief Medical Officer at Henry Ford Wyandotte Hospital.

Dionne Lomax, Managing Director of Antitrust and Trade Regulation, Affiliated Monitors, Inc., speaks to Lisl Dunlop, Axinn Veltrop & Harkrider LLP, and Steve Vieux, Shook Hardy & Bacon LLP, about the recent DOJ action in the U.S. v. Geisinger Health and Evangelical Community Hospital case. The speakers discuss the DOJ’s complaint and the antitrust concerns the agency action is looking to address. From AHLA's Antitrust Practice Group.

This episode features John Bulger, Chief Medical Officer of the Geisinger Health Plan. Here, he discusses how he rose to his current leadership role, his advice for young professionals entering the medical field, and more.

We are excited for every New Normal episode but this one is really special. Emily LaFeir and Becky Miller from Geisinger Health System talk with Shannon Curran about how they pivoted immediately to track remote employees and emergency fund access and what life looks like in a post-COVID-19 world. They directly support the front-lines, and Quick Base is grateful to partner with them to improve every workflow to make tracking seamless.https://www.quickbase.com#TheNewNormal videos are updated every week and featured on our social channels:LinkedIn: https://www.linkedin.com/company/2845325Twitter: https://twitter.com/QuickBaseFacebook: https://www.facebook.com/quickbase/

Health Systems are being asked to make changes in 2 months that would have otherwise taken years. As some business lines come screeching to a halt, others have sped to a breakneck pace. Prioritizing problems to solve and finding novel solutions have never been more essential. Here today to teach us how innovation is done at Geisinger Health is Karen Murphy. Enjoy! Highlights from the Episode We define innovation at Geisinger as a fundamentally different approach to solving a problem that has quantifiable outcomes. So we only work on problems. Pathway from nursing to government to innovation at Geisinger The Solution-Oriented vs The Strategy-Oriented Innovation Team What prioritization mistakes are hospitals and public health officials making during COVID-19? Innovations in behavioral health and mental health for the healthcare workforce. What have your frontline workers learned that can inform community reopening strategies? How hospitals are tracking and factoring the quality of social distancing into their metrics. Contact Tracing Technology and Techniques Building your own Post-COVID Plan: What did you stop that you shouldn't restart? What did you start that you should continue? And scenario planning. Karen Murphy, PhD, RN Executive Vice President and Chief Innovation Officer, Founding Director, Steele Institute for Health Innovation, Geisinger Dr. Murphy has worked to improve and transform healthcare delivery throughout her career in both the public and private sectors. Before joining Geisinger, she served as Pennsylvania's secretary of health addressing the most significant health issues facing the state, including the opioid epidemic. Prior to her role as secretary, Dr. Murphy served as director of the State Innovation Models Initiative at the Centers for Medicare and Medicaid Services leading a $990 million CMS investment designed to accelerate health care innovation across the United States. She previously served as president and chief executive officer of the Moses Taylor Health Care System in Scranton, and as founder and chief executive officer of Physicians Health Alliance, Inc., an integrated medical group practice within Moses Taylor. Dr. Murphy earned her doctor of philosophy in business administration from the Temple University Fox School of Business. She holds a master's of business administration from Marywood University, a bachelor of science in liberal arts from the University of Scranton, and a diploma in nursing from the Scranton State Hospital School of Nursing. An author and national speaker on health policy and innovation, Dr. Murphy also serves as a clinical faculty member at Geisinger Commonwealth School of Medicine. The Steele Institute for Health Innovation at Geisinger The healthcare industry across the country needs real solutions that drive transformation. Here at Geisinger, the Steele Institute for Health Innovation has forged a dynamic healthcare solutions team, headed by leaders across our enterprise, that is rapidly developing innovative solutions to change healthcare. What drives us? An unshakable commitment to deliver better care to our patients, our members, our students, our Geisinger family and our communities. Our purpose is simple, but powerful – to lead the nation in building solutions that improve: Health Patient experience  Care delivery  Affordability Resources, Links and Related Episodes Geisinger Website Steele Institute for Health Innovation STAT Op-ed on Contact Tracing by Karen Murphy The Geisinger Chapter of Reframing Healthcare by Zeev Neuwirth Episode 126: Opportunity Zones w/ John Gorman

John Kravitz, CIO of Geisinger Health, one of the largest health systems in the country, speaks about how the organization's leaders have been “blown away” by how technology has stepped up to help address the covid-19 crisis.

John Kravitz, CIO of Geisinger Health, one of the largest health systems in the country, speaks about how the organization's leaders have been “blown away” by how technology has stepped up to help address the covid-19 crisis.

For decades, Geisinger Health has been one of the most innovative healthcare systems in the world. It's efforts are not only admired but also emulated and replicated throughout healthcare systems across ...

For decades, Geisinger Health has been one of the most innovative healthcare systems in the world. It’s efforts are not only admired but also emulated and replicated throughout healthcare systems across the country. It is a literal mecca for healthcare leaders to come visit and learn. I’ve had the good fortune of visiting Geisinger at least four or five times over the past few years, and I will tell you that the initiatives, accomplishments and outcomes become more fascinating with each visit. In this interview, we have the great fortune of learning from Dr. Karen Murphy, Executive Vice President and Chief Innovation Officer at Geisinger. Karen brings a tremendous business, policy and innovation background to this role. Before joining Geisinger, she served as Pennsylvania’s Secretary of Health addressing the most significant health issues facing the state, including the opioid epidemic. Dr. Murphy previously served as Director of the ‘State Innovation Models Initiative’ at the Centers for Medicare and Medicaid Services leading a $990 million CMS investment designed to accelerate health care innovation across the United States. Dr. Murphy earned her MBA from Marywood University; her doctorate in business administration from Temple University Fox School of Business; and she also holds a diploma in nursing from the Scranton State Hospital School of Nursing. In this interview you’ll hear Karen’s take on:How Geisinger has defined ‘innovation’, and the significant resources they’ve put into their innovation efforts.The “4 pillars of Innovation” at Geisinger Health, and the specific initiatives within these pillars - including the virtual “Chronic Disease Management Command Center” and their highly successful “Hospital at Home” program.How Geisinger is using artificial intelligence, machine learning and predictive analytics to proactively prevent disease.Why and how Geisginer is making heavy investments in Behavioral Economics and Behavior Change technologies.What Karen believes to be two of the most significant challenges to innovation in healthcare. There are few healthcare organizations across the country that have the long, broad and brilliant track record of healthcare delivery innovation synonymous with Geisinger.  It’s a legacy that is a direct function of the visionary, patient-centered leadership they’ve had - beginning with Dr. Glenn Steele, then Dr. David Feinberg and now Dr. Jaewon Ryu. In this interview Karen Murphy gives us a vivid and comprehensive picture of the innovation landscape at Geisinger. She’s keen to point out that innovation is embedded in the DNA of the organization and exists well beyond the boundaries of the Steele Institute that she leads.  There are numerous lessons to be gleaned from this highly informative dialogue. Karen outlines a highly strategic and practical approach to large-system innovation. In the last few minutes of the interview Karen makes a strong case for why “accelerated innovation” is critical to healthcare these days. She reminds us, first, of the unsustainable costs of our current healthcare system. But she then also points out that while payment reform is critically important, without the advanced clinical models that can deliver value-based care, payment reform and other policy changes will not create the positive outcomes we’re all looking for - from the provider perspective, the payer perspective, and most importantly the patient perspective.  Until Next Time, Be Well.Zeev 

John M. Kravitz, Chief Information Officer, Geisinger Health speaks with Paddy Padmanabhan, CEO, Damo Consulting Inc. on how Geisinger is standardizing their platforms to be more efficient and cost-effective.

John M. Kravitz, Chief Information Officer, Geisinger Health speaks with Paddy Padmanabhan, CEO, Damo Consulting Inc. on how Geisinger is standardizing their platforms to be more efficient and cost-effective.

Kristen Mazurek of Geisinger Health talks about the challenge of conversations with inpatients for whom care is not routine. Also, the latest healthcare finance news and key performance indicators for value-based payment.

Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.

A report about an interview given by Dr David Feinberg, CEO of Geisinger and Medscape editor Eric Topol. The Geisinger Health Care System: good or bad. My personal opinion? Just listen to the programme. Also a brief comment on the POLITICOHealth summit 2018This show is broadcast live on Friday at 3PM ET on W4CY Radio – (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).

When the term “machine learning” was originally coined in the late 1950s, the field was little more than a computer science theory being applied to rudimentary data processors that filled entire rooms. Today, machine learning is one of the most exciting and innovative areas of health care, with the potential to make sweeping improvements to clinical decision support, imaging analytics, precision medicine and more. While the health care industry has a great deal of work ahead in designing and implementing applications for machine learning, it is easy to forget that many organizations have already implemented advanced analytics tools that are making a difference in hospitals, labs and clinics. In this episode of The Cerner Podcast, we’re joined by Liz Clements, a business architect at Geisinger Health, a Pennsylvania-based health care system widely recognized for its innovative use of the electronic health record and the development of innovative care delivery models.

[music] ASCO: You’re listening to a podcast from Cancer.Net. This cancer information website is produced by the American Society of Clinical Oncology, known as ASCO, the world’s leading professional organization for doctors who care for people with cancer. The purpose of this podcast is to educate and to inform. This is not a substitute for professional medical care and is not intended for use in the diagnosis or treatment of individual conditions. Guests on this podcast express their own opinions, experience, and conclusions. The mention of any product, service, organization, activity, or therapy should not be construed as an ASCO endorsement. Cancer research discussed in this podcast is ongoing, so the data described here may change as research progresses. In today’s podcast, Dr. Timothy Gilligan and Liz Salmi will discuss their article “Patient-Clinician Communication Is a Joint Creation: Working Together Toward Well-Being,” from the 2018 ASCO Educational Book. They cover several ways people with cancer and members of their health care team can work together in order to improve their communication, including a study on sharing clinical notes with patients, a recent guideline from ASCO on physician-patient communication, ways to address religion and spirituality, and tips for patients. Dr. Gilligan is an Associate Professor and Medical Oncologist at the Cleveland Clinic Taussig Cancer Center. Ms. Salmi is a brain tumor survivor, and Senior Strategist in Outreach and Communications for OpenNotes. Published annually, the Educational Book is a collection of articles written by ASCO Annual Meeting speakers and oncology experts. Each volume highlights the most compelling research and developments across the multidisciplinary fields of oncology. ASCO would like to thank Dr. Gilligan and Ms. Salmi for discussing this topic. Dr. Gilligan: Hello, my name is Dr. Timothy Gilligan from the Cleveland Clinic. I'm joined today by Liz Salmi of OpenNotes and the Beth Israel Deaconess Medical Center. In this podcast, we will be sharing some key points from our 2018 ASCO Educational Book article titled “Patient-Clinician Communication Is a Joint Creation: Working Together Toward Well-Being.” I would also note that Dr. Andrea Enzinger from Dana-Farber was an author on that. So, Liz, we were going to start with talking about your piece on this, your work with OpenNotes. And for those who haven't heard of this, the idea is making progress notes openly available to patients so they can read the progress notes about their medical care. Can you talk a little bit more about what OpenNotes is and what's at stake here? Liz Salmi: Sure. Absolutely. Thanks for that intro. And I just want to say my role at OpenNotes—I do outreach and communication work, but, also, I think it's important for the audience to know that I am also a patient. I'm a person living with a malignant brain tumor or brain cancer. And I'm now a 10-year survivor, but I'm still living with active disease. So what I'm talking about today is not just part of my job, but it's also very personal to me. And so what you just kind of gave me a lead-in on, is explaining what OpenNotes is, but I do want to repeat a little bit about that. So OpenNotes is now a national movement that stems from real medical research, and it's a movement dedicated to making healthcare more open and transparent by giving people—or patients—access to their doctors' notes via existing secure online patient portals. And when I say that, I want to make it clear that OpenNotes is not a product, or it's not a piece of software. It's more of just a concept of let's give patients full access to their medical records. And when we talk about OpenNotes, a lot of patients will say, "Well, what is a doctor's note?" Right now, I, as a person, can login to my digital online portal to email with my doctor, or, say, set up appointments, or order prescription refills. And sometimes, after a visit I can see a visit summary of a little bit of what transpired at my visit with my doctor. But what I don't see is my clinical notes. Now, clinical notes, a lot of people and patients don't realize that after every clinical visit with a doctor, they go back to their office and write up these really detailed notes of everything that transpired during the visit. But most patients, about 93% of the US population, don't have access to this information. And it's a bummer because that information is so detailed. And as a person living with cancer, I'm kind of dealing with something that's emotional and overwhelming, and most people can't remember everything that their doctor says. And most doctors keep track of all of this in their clinical notes. And OpenNotes, as a research project, was looking into what would happen if we gave people or patients easy access to those clinical notes that the doctors write. Would they understand those notes? Would they get some sort of benefit or value out of it? What would doctors think about that? And so I want to talk about what that original study is, and I'll hopefully try to do it quickly. But OpenNotes started as this research project. It was conducted in 2010, the first project, and it has now been replicated at multiple sites around the country. The original research was done with over 100 primary care doctors and 20,000 patients. And we tested this concept of sharing notes at 3 sites, at the Beth Israel Deaconess Medical Center in Boston, at Geisinger Health in Pennsylvania, and at Harborview Medical Center in Seattle. And at the beginning of the project, they asked all the clinicians who'd be sharing their notes, "What do you think's going to happen?" And the doctors thought, "Gosh, we write these notes at such a high level because it's a communications tool with our other colleagues. And we don't think our patients are going to really understand what we're writing. And we're also concerned that patients might be afraid of what they read because there's all kinds of stuff we capture in there." And they also surveyed those patients. Before they received their notes, they surveyed them and said, "What do you think's going to happen? You're going to now read your notes for the next year. What do you think?" And patients, even people like me, were like, "I don't know what to expect. I've never seen this type of information before." So fast-forward to a year later, and what they found was that during that year about 80% of patients read a note, and 75% of patients reported benefits. They felt like, "Wow, if I can read my doctor's notes, I feel more engaged in my care. I better understand why certain medications were prescribed to me. I felt like I had more control over my care." Sharing the notes improved the doctor-patient relationship. 99% of patients felt better or the same after reading just one of their doctor's notes. They felt they could trust their doctors more. And, just like regular people, sometimes doctors make mistakes. And sometimes those mistakes would transfer to their clinical notes, and patients, when they're reading those notes, were able to point out errors. For example, the doctor might write, "There's a problem with your left knee." And the patient will say, "Actually, I was talking about my right knee." So there was this opportunity for a little bit of quality control. Dr. Gilligan: Well, thank you. So you've outlined, obviously, some of the benefits to patients in terms of direct access to information, the opportunity to correct mistakes, the chance to feel more empowered. I'm curious. Often, we hear from clinicians fears that this is going to generate a lot more phone calls or problems, or patients will get upset. Can you talk just a little bit more about what the research has shown in terms of what has actually happened when this has been turned on, so to speak? Liz Salmi: Absolutely. So we've learned a lot. They're concerned that by sharing their notes, it's going to increase that doctor or other clinician's workflow, meaning if a patient reads a note and anything about it is unclear, or maybe there's a word and phrase they don't know, it's going to trigger an email or a phone call back to the doctor. So mainly, the concern is workflow. And we've seen—and it continues to show—that workflow does not increase. W hy is that? Well, often, a patient will go to a visit, leave that doctor's visit, and then later go, "Oh, my gosh. I can't remember what my doctor said." If they don't have access to their notes, that triggers an email or maybe a phone call saying, "Oh, hey, Doc. I can't remember. Did you tell me to do this or that?" or, "How many times am I supposed to take this medication?" or, "How many exercises do I need to do each week?" or, "What was that thing you said?" With OpenNotes, patients can actually go back to the doctor's notes, the exact record of that interaction, and refer to the note itself. So that decreases the need for another email or another phone call. Occasionally, a patient might read a note and have a question that the note triggers. So then they might follow up with a question through email or a phone call. So the 2 kind of cancel each other out, and, overall, you don't see an increase in workflow. Also, they’re worries that most doctors have in advance of sharing notes. "Oh, my gosh.  I think my patient is going to read what I write, and they're going to get stressed out by it." But that never happens. And what is written in a medical record and in a note is what the doctor actually says to the patient. So there shouldn't be any new information, necessarily, in the note. An interesting thing to think about is that after that original study, all the doctors who shared their notes after that entire year were allowed to stop sharing their notes, but not a single 1 did. They were like, "Oh. This is working out for me. My patients seem to like it. So I'll keep going." Dr. Gilligan: So I want to use that as a segue because we have two other subjects we need to cover in this podcast. Both in the article and in the session we did, we talked about the new ASCO patient-clinician communication guidelines, the first guideline that's been published. And that was published late 2017. The guideline was broken down into 9 key areas that we thought were important. One was just core communication skills. How do you have the conversation in a better way? One thing that's often unappreciated is that a lot of Americans have low health literacy. They have low numeracy. If we say to a patient, "There's a 30% chance of this or that," that may sound very obvious to us what it means, but it often is misinterpreted. And even lay persons, what we might consider average or normal numeracy or literacy, don't take in the numbers they get from healthcare professionals as fluently as they think they do, and there are better and worse ways that have been studied of doing that, and we talk about that. Cost of care is a new issue. Bankruptcy from healthcare is a large problem in this country. There's a lot of unaffordable drugs out there, so how to talk about that is an issue that comes up in it. Underserved population is a concern that we address, whether it's racial or ethnic minorities or other underserved populations. The LGBT community and their healthcare needs is increasingly recognized, and ways in which they encounter challenges in the healthcare setting a problem, so we talk about that. And then lastly, the issue of how do we train people to get better? There's been a lot of research in how people improve in communication, and I think the big take home from that is that communication is a motor skill. It's like learning how to play a sport or a musical instrument, and the way people get better at it is by practicing it and then getting feedback so that they can improve. And then the last piece that I really wanted to get your thoughts about was how do we talk about spirituality for patients with patients? We know that from studies of patients and surveys that the majority of patients think spirituality, whether or not that's formal religion, but spirituality in general, is important to them in coping with serious illness, and yet it's something that many providers feel unprepared or unskilled at in terms of bringing up. So in a sense, this links in with the former topic of key communication skills. I'm curious your thoughts, as a patient, what you think about the issue of spirituality and how it can be helpful to patients going through a difficult time. Liz Salmi: Yeah, no, absolutely. And thanks for clarifying. There's formal religion and then there's just kind of general spirituality, kind of a vague aspect or a way of looking at things. And, I think, as a person who-- I don't attend church, but I do think about how I view my place in the world and as that relates to my cancer experience is they kind of go hand-in-hand. And when I was first diagnosed, realized I had a brain tumor, and then I had a brain surgery, and I'm laying in the hospital 24 hours later, and a chaplain walked into the room and introduced himself and said, "Hey, I'm the hospital chaplain. And I just want to let you know that I'm here to talk to you." They are basically offering their support. But as a new patient and someone who's never been in the hospital before, I had no idea what the role of the chaplain was. And I told the person. I was like, "Yeah, I don't want to talk to you right now. What are you doing here?" And they also scared me. The presence of a chaplain, I had only seen from TV that if a religious person came into a hospital room it meant somebody was dying. And I was like, "I just had brain surgery 24 hours ago. They're sending in a religious person to see me. Does that mean I'm dying?" So it freaked me out, and I told the person, "No, I don't want to see you. Please leave." And then when the nurse came in to check on me, I said, "What was that all about?" and the nurse says, "Oh, if you don't want a chaplain to come see you, I can make a note to not have them come see you again." I said, "Yeah, please do that." So, actually, in my medical record, someone made a note in my inpatient notes, "Patient refuses chaplaincy services." And it wasn't until 2 years ago, so like 8 years after diagnosis and that first brain surgery that I learned a chaplain is non-denominational. They're there just talking about psychosocial, spiritual issues, that it has nothing to do with a particular religion at all. They're just there to help. And I think it's a bummer and a disservice that I didn't find out until eight years later when, really, I probably could have benefited from having someone to talk to from that perspective. Dr. Gilligan: I think the promise here is that if we feel confident that we have the tools to do this, and we know how to have the conversations, and then we start having them, we'll be taking better care of our patients because they're telling us in surveys over and over again that this is important to them, and it would help them if they could talk about it. But it has to be done in a skilled way. And as your story, Liz, tells, if it's not done that way, then it can be unhelpful. It reminds me of Rana Awdish in her book In Shock talks about story where she wakes up in the ICU, and she's getting last rites. And that's not really the way you want to be introduced to a priest [laughter]. Liz Salmi: No way. That's wild. Dr. Gilligan: It was kind of shocking to her at the time. Obviously, she survived to write about it, thank God. Liz Salmi:  Well, you talk about these communication guidelines, which are for doctors to help them better understand how to communicate well with patients, but I was just curious if you have a couple tips for the listeners who, mainly, are patients for this podcast. What can patients do to help ensure smooth communication with our healthcare team? Do you have any tips for us if we want to kind of take control of situation a little bit? Dr. Gilligan: Yeah, no, that's a great question. So 1 of the things I find interesting about that is that in the early research on the impact of communication on patient medical outcomes, it was documented very early that outcomes in managing high blood pressure, managing diabetes, other hard medical outcomes, not the more patient-satisfaction, softer stuff-- that hard outcomes improved if you either taught clinicians to communicate better or taught patients to communicate better. Either one has a positive impact on healthcare, so it's very appropriate to ask. The reason we focus on training clinicians is there are many fewer clinicians than there are patients out there. Training all the patients in the world would be a lot of people to train. I think the most important thing is to come organized, to have it very clear what your priorities are, and what you're hoping to accomplish, and to try to lay that out early in the appointment. And it's helpful for us clinicians to know, but it's also helpful to advocate for yourself if you come in with a clear sense of what your goals are and what you're hoping to get out of the encounter. I think the other thing I would say is it's really helpful to bring someone with you. I think if I'm ever in the hospital, I would want a family member there. And if I ever have a family member in the hospital, I'm going to be there, too, because in the modern healthcare system you need to advocate for yourself. And so I think being prepared and organized is one way you can advocate for yourself. Bringing someone with you can help, as well. The last thing I would say is the model of communication skills that we teach is really built around building stronger relationships between clinicians and patients. And I think that, on both sides, it's a 2-way street, that relationship. If we both pay attention to the fact that we will work together much more effectively if we have a strong relationship, then we can try to communicate with each other in a way that helps build that up. Illness is stressful. People get upset. They get angry, and all that is natural. But the more we can remember that, in the end, we're on the same team, we're kind of rolling the same direction. I usually find myself saying this to clinicians to try to avoid getting into unnecessary conflict with patients. But I think also, too, on the patient side. So those would be the 3 things I would really think about: being organized, bringing a family member with you when possible—I realize it's not always possible—and then paying attention to the nature of the relationship and attending to the relationship, not just the work that you're trying to get done. There's certainly more I could say, but it's a big subject. Liz Salmi: Yeah, no, absolutely. And thank you for that. It was really helpful. I know, from an OpenNotes perspective, we often realize that access to information also helps ensure smooth communication. And when doctors and patients are on the same page and able to look at some of the same information, a patient's level of understanding increases. And it helps us make better decisions overall. Dr. Gilligan: I agree, 1 of the things I like about giving patients more access to information is 1 of the things I, in a sense, challenge patients to do is to take more ownership over their own care. They should know what medications they're on, and they should know why they're on them, and they should know why they take them. I don't say that in a critical sense, but just if it's me, and someone has me on medication, I want to know why, and I want to know which drugs I'm taking. And keeping track of that, I think, taking more ownership over that, and really knowing your medical history to the best extent that you can helps you get better care in our system. Liz Salmi: Yeah. Absolutely. High five on that one. Dr. Gilligan: Well, it's been great talking to you again, and-- Liz Salmi: Same. Yeah, and thank you. It was a pleasure to get to write this article with you in the ASCO Educational Book, which, I believe, anyone can read at ASCO.org/edbook. Dr. Gilligan: That's right. That's right. So look it up, take a look. We hope that you enjoy it. Thank you for listening to our podcast. ASCO: Thank you Dr. Gilligan and Ms. Salmi. Please visit ASCO.org/edbook to read the full article. And if this podcast was useful, please take a minute to subscribe, rate, and review the show on Apple Podcasts or Google Play. Cancer.Net is supported by ASCO’s Conquer Cancer Foundation, which funds breakthrough research for every type of cancer, helping patients everywhere. To help fund Cancer.Net and programs like it, donate at conquer.org/support. [music]

Dr. David H. Ledbetter, Executive Vice President and Chief Scientific Officer at Geisinger Health. We will be discussing something called, “My Code” –Geisinger’s Community Health Initiative. If you sign up for My Code, they take a blood sample and are able to discover possible explanations for medical events in your family history and let you know what pro-active measures you and your children can take to prevent a particular disease. And there is so much more we will discuss with gene mapping.https://www.geisinger.org/mycode

Our guest this week, Glenn Steele MD PhD, is one of the most trailblazing, impactful and enduring healthcare leaders of our time.  He is a distinguished surgeon, researcher and executive. ...

Our guest this week, Glenn Steele MD PhD, is one of the most trailblazing, impactful and enduring healthcare leaders of our time.  He is a distinguished surgeon, researcher and executive.  Dr. Steele served as past Chairman of the American Board of Surgery, past president of the Society of Surgical Oncology, and a member of the National Academy of Medicine.  He has been named consecutive times to Modern Healthcare’s Most Powerful Physician Executives in Healthcare, Modern Healthcare’s 100 Most Powerful People in Healthcare & Beckers’ Hospital Review 100 non-profit Health System CEO’s to know list.  Dr. Steele, former President & CEO of Geisinger & currently the Chairman of xG Health Solutions; and his colleague, the current President & CEO of Geisinger, David Feinberg MD recently co-authored a book entitled ProvenCare - How to Deliver Value-Based Healthcare the Geisinger Way.  In this interview we will uncover the major components of the ProvenCare model.  It’s a great peak under the hood of one of the best healthcare systems in the world.What you’ll discover in this interview will include:Dr. Steele’s 3 fundamental approaches to “emancipating value” in healthcare.  Geisinger’s ProvenCare Acute - a protocol so reliable that Geisinger offers money-back guarantees on procedures like coronary artery bypass surgery, and hip and knee replacement surgeries.  Geisinger’s ProvenCare Chronic - an approach to providing consistently high quality, patient-oriented care for chronic conditions such as diabetes, high blood pressure and asthma.Geisinger’s  uniquely bold approach to achieving outstanding outcomes in chronic disease management - one example being their ‘all-or-none’ diabetes bundle.Geisinger’s ProvenHealth Navigator - a comprehensive approach that includes Primary Care Redesign, Population Health Management, and Medical Neighborhoods.  Geisinger’s ‘sweet spot’ - the integrated vertical alignment of payer/insurer & provider that has allowed them to create a powerful synergistic system for value-based care.This interview also highlights Dr. Steele’s hard-earned wisdom, which played a critical role in the repeated and sustained successes at Geisinger.  He shares a number of memorable pearls during our dialogue.   One example is his commentary on how “scaling” innovation is, in his experience, much more challenging than creating the innovation itself.  Another related example is, in his own words: "how you do the ‘sociology for change’ is actually even more important than the substance of the change".  His explanation of these statements have profound implications for anyone interested in or working on the transformation of healthcare.You’ll also hear about the groundbreaking work Dr. Steele is doing in his newest role as Vice Chairman and clinical leader at the Health Transformation Alliance (HTA), an alliance of over 40 U.S. Corporations composed of over 6 million employees, with an annual healthcare spend of over $25 billion.  In this role, Dr. Steele, and his colleagues at HTA, are demonstrating to employers and employees that they can lower the cost of care by over 25% and decrease the risk of heart attacks, strokes and other end-stage outcomes of chronic disease - by guiding medical care to physicians within the Alliance who are using the ProvenCare model.The Geisinger ProvenCare story is one of the best in the annals of American Healthcare; and in this interview, it’s told by one of the most proven healthcare leaders.  As always, I hope you get as much out of this interview as I have!Zeev 

Dr.Perry Meadows Geisinger Health Plan

My guests for Episode #289 are Kathleen Sharp, MBOE, LSS MBB, now the Director of Optimization at McLeod Health, and David Schoenwetter, D.O., FACEP, a Medical Director at Geisinger Medical Center. They are joining me to talk about the innovative Geisinger Mobile Health Paramedic program that they developed and piloted with Lean thinking throughout. Kathleen and David will discuss why it was important to engage stakeholders in innovation, how they viewed and addressed resistance to change, why it was important to test the idea in practice, and why it was important to measure results. They also discuss their lessons learned and their challenges along the way. This WSJ article has a nice summary of the program: "Paramedics Aren't Just for Emergencies." "In the Geisinger pilot program, mobile health visits can be requested by a patient's primary-care doctor, a cardiology clinic, or after an emergency room or hospital discharge. Patients who frequently visit the ER are offered the option of being seen at home by a paramedic as an alternative to an ER visit and potential hospital admission, especially for conditions that can be treated at home if caught early." I hope you enjoy the episode.

In this episode, Barbara Tapscott, VP of Revenue Cycle at Geisinger Health discusses patient access strategies to help improve collections. Learn how to listen to The Hospital Finance Podcast on your mobile device. Mike Passanante:  Hi, this is Mike Passanante. And welcome back to the Hospital Finance Podcast. Today, I’m joined by Barbara Tapscott who is Vice Read More

When Dr. David Feinberg joined UCLA Health System many years ago as a psychiatrist, he wasn’t expecting to one day lead the organization.  However, after becoming CEO during a period of cratering patient satisfaction scores, Dr. Feinberg helped engineer one of the most incredible and well-documented cultural transformations in healthcare, establishing UCLA as one of the top 3-5 hospitals in the nation in the process.  While he’d quickly rebut that he was only a piece of the transformation, his ongoing routine of daily patient visits and emphasis on their satisfaction nevertheless inspired a book and a TEDTalk documenting UCLA’s success.  Now President and CEO of Geisinger Health in Pennsylvania, Dr. Feinberg oversees innovative programs like refunds for unhappy patients and genetic testing for entire populations, continuing an opportunistic vision that has served so many for good.

Listen NowOver approximately the past decade the health care industry has become increasingly committed to financially incenting physicians and other clinicians, or tying performance to reimbursement.  Commonly termed "pay for performance"(P4P), these arrangements are increasingly employed in the Medicare (i.e., under the Medicare Access and CHIP Reauthorization Act, or MACRA) and Medicaid programs and by commercial insurers, most notable accountable care models and bundled payment arrangements.   One might assume because P4P models are now common there is research evidence that demonstrates they are effective in, again, improving care quality, patient outcomes and lowering spending growth.  That is not the case.  For example, a systematic review published by Cochrane in 2011 found "there is insufficient evidence to support or not support the use of financial incentives to improve the quality of primary health care."  Among other examples, for all the attention the Massachusetts' Alternative Quality Contracts (AQCs) have received since they were launched in 2009, it remains unclear if they have reduced spending or spending growth.   Because P4P models have not proved out, payers and providers, for example, England's National Health Service and in the US the integrated, 12 hospital system, Geisinger Health, have substantially reduced incentive payments or are returning to paying providers straight salaries.            During this 27 minute conversation, Professor Soumerai discusses his interest in the P4P topic, describes P4p arrangements, summarizes his and others' review of the research evidence relative to the effectiveness of P4P arrangements and suggests model designs that may be more effective.  Stephen B. Soumerai is Professor of Population Medicine at Harvard Medical School and Harvard Pilgrim Health Care Institute.  He also co-chairs the Statistics and Evaluative Sciences concentration within Harvard University's health policy Ph.D. program.  Dr. Soumerai recently served as International Trustee for the Canadian Health Services Research Foundation.  Dr. Soumerai has published more than 250 original scientific articles in leading scientific journal, such as the New England Journal of Medicine and the Journal of the American Medical Association.  He is well known nationally and internationally for his work on the impacts of health policies and methods to improve the quality of medical practice.  He frequently advises Congress, state legislatures and federal and international agencies on the design of drug cost containment, coverage and quality-of-care policies, evidence-based health policy and his research has been used extensively to support expanded economic access to medications in Medicaid and Medicare. He is the recipient of numerous honors including numerous article of the year awards from national and international scientific societies, named lectureships, and is the recipient of the Everett Mendelsohn Excellence in Mentoring Award from the Harvard University Graduate School of Arts and Sciences.Professor Soumerai's 2015 and 2016 CDC articles noting in this discussion are at: https://www.cdc.gov/pcd/issues/2015/15_0187.htm and https://www.cdc.gov/pcd/issues/2016/16_0133.htmA summary of these works can be found at: http://www.vox.com/the-big-idea/2017/1/25/14375776/pay-for-performance-doctors-bonuses This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.thehealthcarepolicypodcast.com

Health innovation leaders chat at the 2017 StartUp Health Festival about how their individual projects and institutions are rethinking health and healthcare with a shared goal of improving health and delivering the highest quality level of care. INTRODUCTION: Jay Sullivan, DLA Piper GUESTS: Esther Dyson, The Way to Wellville; David Feinberg, MD, Geisinger Health; Richard Zane, MD, UCHealth HOST: Steven Krein, StartUp Health LOCATION: StartUp Health Festival, San Francisco, CA Show Notes and Key Takeaways can be found here: https://medium.com/p/2d0450c18972)

Lonnie Hirsch interviews Marcy Marshall, Director of Employee Communications, Geisinger Health. Lonnie and Marcy discuss social business and changing culture in leaders relationship with their employees. Read our blog on this podcast here: https://healthcaresuccess.com/blog/podcast-interview/social-business-intranet-empowers-engages-geisinger-health-employees.html