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#updateai #customersuccess #saas #businessSarah Parker, SVP, Global Customer Success at BetterUp joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss the need for a transition from high-touch to low-touch customer interactions and the mindset shift required for CSMs for a self-service approach.Topics Discussed Meet Sarah Parker & Learn about BetterUpHow coaching equips leaders to navigate challengesChallenges at BetterUpHigh-touch approach for customer success Challenges despite a high NPSServices offered by BetterUpMindset transition from a service provider to a partnerAugmenting CSMs & enabling customers as platform ownersHigh demand for low-touch models faces resistanceArticulating worth for maximizing impactCSMs are trained to be a superheroTransitioning from UiPath to BetterUp was personal___________________________
А мы к вам с новостями! Гарри хочет примирения с папа, ну сколько можно! Обсудим интервью Гарри BBC. А Катя Олеговна решила стать коллегой Гарри (нет, к сожалению, не принцессой) - рассказала о своем опыте приема на работу в компанию BetterUp! А у Шарлотки был день рождения! И у Арчи был день рождения! И с момента коронации прошло ровно два года! Вспомним эти тиары из фольги!Подписывайтесь - на бусти и патреоне у нас и видео-презентации!boosty.to/nekorgipatreon.com/user?u=62988539Каждый месяц для наших подписчиков один или два выпуска, да еще и с видео! В марте вышло целых ДВА выпуска на бусти!Хотите ШАУТАУТ в новом выпуске – оставляйте отзыв на платформе подкастов Apple (или любой другой – присылайте скриншоты)! Мы зачитываем самые приятные слова.Соцсети: @korolevskie_nekorgi
Toni Bator is a certified Neurodiversity & Positive Psychology Coach who specializes in enhancing wellbeing and performance for professionals and leaders by addressing stress management, resilience, and burnout prevention. With a diverse client portfolio spanning global industries such as IT, healthcare, finance, and more, Toni has coached luminaries at companies including Slack, Salesforce, Amazon, and Planned Parenthood. As a member and speaker of the Stability Network, she champions mental health de-stigmatization and offers Positive Psychology and Well-Being Coaching. Holding certifications from the ICF and the College of Executive Coaching, and with training in neurodiversity, she provides holistic coaching that creates ripple effects across client's lives.With an MS in Organizational Leadership and a BS in Psychology, her commitment to service is exemplified through affiliations like the Asperger/Autism Professional Coaching Association.She is also partnered Spring Health and BetterUp as a contract wellness and care coach, as well as Positive Psychology Coaching and Diversity Institute, and the Asperger/Autism Network to empower thriving. Today's topic is: Addressing the Mental Health Needs of the LGBTQIA+ Community RESOURCES: Website: https://www.tonibator.comTrevor Project Report: https://www.thetrevorproject.org/survey-2024/
Climactic is an early-stage venture fund investing in the energy, AI, automation, and robotics sectors to address climate change and its effects. It is backed by folks like Chris Sacca, Reid Hoffman, Mio Partners, and StepStone.Prior to Climactic, Josh co-founded Freestyle Capital, where he sourced or invested in the unicorns: Airtable, Patreon, Betterup, and Intercom. He was a pioneer in the early days of the Internet where he co-founded Spinner, the first Internet music startup, acquired by AOL for $320M, and Crackle, a viral video startup, acquired by Sony for $65M. Josh's commitment to the environment is long-standing; he started a nonprofit app in 2014 to connect influencers (NBA, Guns N Roses, Mark Ruffalo, Al Gore, Evan Williams) to the most important climate actions from the leading nonprofits. --Here are six topics we covered in the podcast:Origins with Rock Stars and PresidentsJosh Felser co-founded ClimateX, connecting users to 100+ environmental nonprofits with partners like Al Gore, Guns N' Roses, and the NBA.Why He Left Traditional VCAfter success at Freestyle Capital, COVID and a five-month role in California's government led Josh to shift from consumer tech to climate venture, realizing business's role in systemic change.Climactic's EvolutionJosh and Raj Kapoor launched Climactic as a B2B climate tech fund, later narrowing their focus to AI and automation for enterprise sustainability and profitability.Two Portfolio BetsClimactic invested in Grit (robotics for faster, cheaper solar installs) and Copper (battery-integrated induction stoves for apartment electrification).Climate Messaging in the MAGA EraJosh advocates re-framing climate language—e.g., using “conservation” over “environmentalism”—to resonate with conservative audiences without losing authenticity.Personal WellnessJosh finds balance through humor, avoiding the 5 AM club, emotional resilience, and grounding reminders like a Buddha statue at his Stinson Beach home.--
Shonda Rhimes is the revolutionary creator, writer, and executive producer behind so many groundbreaking TV shows—from Grey's Anatomy and Scandal to Bridgerton and How To Get Away With Murder. Her work has changed the way stories are told on TV and the lives of viewers who see themselves represented on the screen for the first time. Shonda and Adam sit down for a live conversation at BetterUp's Uplift Summit to discuss the moments that shaped Shonda's success, what it takes to make bold moves, and the lessons from Shonda's memoir Year of Yes. They also compare notes on the shared traits of great leaders and storytellers, and Shonda weighs in on what makes a pitch compelling.FollowHost: Adam Grant (Instagram: @adamgrant | LinkedIn: @adammgrant | Website: adamgrant.net/) Guest: Shonda Rhimes (Instagram: @shondarhimes | TikTok: @shonarhimes) Linksshondaland.comshondalandmedia.comYear of Yes by Shonda RhimesSubscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/rethinking-with-adam-grant-transcripts Hosted on Acast. See acast.com/privacy for more information.
Shonda Rhimes is the revolutionary creator, writer, and executive producer behind so many groundbreaking TV shows—from Grey's Anatomy and Scandal to Bridgerton and How To Get Away With Murder. Her work has changed the way stories are told on TV and the lives of viewers who see themselves represented on the screen for the first time. Shonda and Adam sit down for a live conversation at BetterUp's Uplift Summit to discuss the moments that shaped Shonda's success, what it takes to make bold moves, and the lessons from Shonda's memoir Year of Yes. They also compare notes on the shared traits of great leaders and storytellers, and Shonda weighs in on what makes a pitch compelling.FollowHost: Adam Grant (Instagram: @adamgrant | LinkedIn: @adammgrant | Website: adamgrant.net/) Guest: Shonda Rhimes (Instagram: @shondarhimes | TikTok: @shonarhimes) Linksshondaland.comshondalandmedia.comYear of Yes by Shonda RhimesSubscribe to TED Instagram: @tedYouTube: @TEDTikTok: @tedtoksLinkedIn: @ted-conferencesWebsite: ted.comPodcasts: ted.com/podcastsFor the full text transcript, visit ted.com/podcasts/rethinking-with-adam-grant-transcripts Hosted on Acast. See acast.com/privacy for more information.
BEST OF In the face of uncertainty and change, how do you ensure you don’t feel lost and defeated? More importantly, how do you ensure that doesn’t happen to the team you lead? Dr Gabriella Rosen Kellerman is the Chief Innovation Officer at BetterUp and she sees firsthand their cross discipline research into what can be done to help human flourishing. Professionally she advises Fortune 500 CEOs and CHROs and contributes regularly to Harvard Business Review, MIT Sloan Management Review and Scientific American Mind, Her book Tomorrowmind, co-authored by Professor Martin Seligman provides research on how to navigate the never-ending cycles of change and unprecedented uncertainty that we are all facing in the present working climate. In this episode Gabriella shares: Her tricks on how you can bring creativity into your workforce Why you need to help your team develop their own sense of meaning if you want them remain with you long term. How to build resilience and use it to survive uncertain times and challenging times Why prospection is a key skill for every leader who wants to grow their teams trust How to master the stories you tell yourself to turn setbacks into growth Key Quotes: “Prospection, our ability to see and plan for the future is an essential part of what builds peoples trust in leaders today." "Recognition is an antidote and it's almost a vaccine for a crisis of mattering." “Resilience doesn't mean that it doesn’t feel incredibly painful and challenging and you may cry and scream and be furious." Find Gabriella’s book via her website or connect with her on Linkedin. My latest book The Health Habit is out now. You can order a copy here: https://www.amantha.com/the-health-habit/ Connect with me on the socials: Linkedin (https://www.linkedin.com/in/amanthaimber) Instagram (https://www.instagram.com/amanthai) If you are looking for more tips to improve the way you work and live, I write a weekly newsletter where I share practical and simple to apply tips to improve your life. You can sign up for that at https://amantha-imber.ck.page/subscribe Visit https://www.amantha.com/podcast for full show notes from all episodes. Get in touch at amantha@inventium.com.au Credits: Host: Amantha Imber Sound Engineer: Martin ImberSee omnystudio.com/listener for privacy information.
When feeling stressed or helpless, it's important to take care of yourself. In this episode we share things you can do to combat feelings of uncertainty. Register with Ritter Insurance Marketing: https://app.ritterim.com/public/registration/ Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail. Resources: Apps to Use Instead of Social Media: https://lnk.to/asga79 Best eBook & Audiobook Apps: https://lnk.to/WsIGZ5 How to Create a Healthy Balance Between Life and Work: https://lnk.to/asg643 References: Klynn, Bethany. “Emotional Regulation: Skills, Exercises, & Strategies to Regulate.” BetterUp, BetterUp, 28 Nov. 2024, https://www.betterup.com/blog/emotional-regulation-skills. Blain, Tiara. “How to Manage the Feeling of Life Being out of Control.” Verywell Mind, Verywell Mind, 9 Apr. 2024, https://www.verywellmind.com/what-to-do-when-life-feels-out-of-control-5217728. “How to Take Control of Your Life: 10 Ways to Empower Yourself.” Calm Blog, Calm Blog, 9 Feb. 2024, https://www.calm.com/blog/how-to-take-control-of-your-life. Crafts: “7 Easy Crafts Using Common Household Items.” Assisting Hands, Assisting Hands Home Care, 3 Apr. 2023, https://assistinghands.com/blog/7-easy-crafts-using-common-household-items/. Anderson, Amy. “50 Crafts to Do at Home.” Mod Podge Rocks, 20 Apr. 2024, https://modpodgerocksblog.com/crafts-to-do-at-home/. Recipes: Jameson, Melissa. “28 Five-Ingredient Dinner Recipes That Are Oh-so-Simple.” Tasty.Co, Tasty, 4 Mar. 2024, https://tasty.co/article/melissaharrison/five-ingredient-dinners. Sevier, Joe. “29 Mocktails Worthy of a Second Round.” Bon Appétit, Bon Appétit, 15 Mar. 2024, https://www.bonappetit.com/gallery/best-mocktail-recipes. Szewczyk, Jesse, and Kimberley Wehby. “32 Easy Work Lunches You Can Pack in the Morning.” Tasty.Co, Tasty, 14 Jan. 2025, https://tasty.co/article/jesseszewczyk/easy-make-ahead-work-lunches. Mental Health Resources: Mental Health America, https://mhanational.org/. Accessed 11 Mar. 2025. “Mental Health Resources.” Mental Health First Aid, 29 Jan. 2025, https://www.mentalhealthfirstaid.org/mental-health-resources/ . “Mental Health Resources.” Centers for Disease Control and Prevention, Centers for Disease Control and Prevention, https://www.cdc.gov/mental-health/caring/index.html. Accessed 11 Mar. 2025. Follow Us on Social! Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X (fka) Twitter, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
In this episode, Sarah addresses the growing commercial crisis in the coaching profession. Despite excellent training in coaching skills, new practitioners are entering an oversaturated market unprepared for the business realities they face. With coaching certifications up 54% globally, Sarah explores why having powerful coaching conversations isn't enough to build a sustainable business.The global coaching population has increased by 54%, surpassing 100,000 qualified coaches for the first time (ICF 2023 study)Traditional pathways through coaching platforms like BetterUp and CoachHub have diminished as competition increasesThe "Prosperous Coach" approach (suggesting good conversations naturally lead to clients) leaves many coaches financially strugglingOnly about 20% of new coaches possess "monetizable credibility" - the professional networks needed to secure high-paying clients immediatelyMany coaching bodies and trainers fail to address client acquisition skills, focusing instead on coaching techniquesEffective marketing is essential but misunderstood in the coaching profession, with many viewing it as inauthentic or manipulativeUnlike established professions (accounting, law), coaching requires explanation as potential clients often misunderstand what it offersThe sustainability of coaching as a profession depends on bridging the gap between coaching skills and commercial acumen. Sarah calls for training organizations and professional bodies to provide structured, ethical client acquisition strategies alongside coaching skills education. This isn't a critique but an opportunity to strengthen the profession for everyone involved.Want to join this important conversation about the future of coaching? Contact Sarah at sarah.short@thecoachingrevolution.com to discuss how we can collectively address this commercial blind spot.Have you enjoyed this episode?Find out more and take the FREE quiz at: https://thecoachingrevolution.com/Join the FREE Facebook group at: https://www.facebook.com/groups/buildacoachingbusiness
Welcome to the show! Today, we have an exceptional guest, Dr. Bonnie Wilson, a dynamic leader in executive coaching and leadership development. She is the CEO of Xceeding the Mark Executive Coaching & Consulting, where she helps emerging healthcare and tech executives move from succession-ready to succession-selected.With over two decades of experience, Bonnie has held executive roles in healthcare, served as a trusted advisor for leaders at top organizations, and currently coaches executives through Velocity Advisory Group, Heidrick & Struggles, BetterUp, and Waldron CPI. She's a sought-after expert in Diversity, Equity, Inclusion, and Belonging (DEIB), leadership development, and career acceleration.Beyond her professional success, Bonnie is passionate about helping tech leaders get promoted without sacrificing their health, sanity, or family life. Her no-nonsense yet humorous approach has helped countless executives rise through the ranks faster than the industry standard—often with salary increases beyond expectations.1:40 - Handling Emergencies as a Leader13:21 - Skill vs. Will – Identifying Leadership Potential19:18 - Empowering Your Team for Greater Success 22:00 - Misconceptions About Women in Tech & Leadership32:00 - Approaching Mentorship & Paying It Forward45:00 - Family, Leadership, & Finding Balance✉️ Connect with Dr. Bonnie on LinkedIn: https://www.linkedin.com/in/drbonniewilson/
Did you know that the best way to ensure happiness and focus is to ensure you have a sense of ‘meaning' when it comes to your work? But what exactly is meaning and how do you create it? Dr Gabriella Rosen Kellerman is a Harvard trained physician, co-author of the international bestseller Tomorrowmind with Martin Seligman, and Chief Innovation Officer at BetterUp. Gabriella shares: -
Courage can be defined as taking any action that involves facing a fear. An example would be asking someone out on a date despite facing the fear of rejection. Today's episode focuses on how to build courage. I share some tips from personal experience as well as from sources such as Kripalu and BetterUp. Thank you for listening! Connect with me on Instagram or via cactusmoose@protonmail.com with questions, comments and guest suggestions.
S4EP2, The Courage to Practice Free Will with Roy F Baumeister Roy F. Baumeister, a respected Professor of Psychology at The University of Queensland and the New York Times bestselling author of Willpower, delves into how our advanced mental capacities allow us to navigate and thrive in complex societal frameworks—from economic systems to moral and legal institutions. Show Benefits: ~ The role of free will in overcoming personal challenges. ~ How understanding free will can improve decision-making in business and personal life. ~ The science behind why some actions feel freer than others. ~ Free will and its impact on mental health and well-being. ~ Bridging theory and practice: Applying free will in everyday life. Broadcast Bio: Roy F. Baumeister is one of the world's most prolific and influential psychologists. He has published over 700 scientific works, including over 40 books. In 2013, he received the highest award given by the Association for Psychological Science, the William James Fellow award, in recognition of his lifetime achievements. As of 2023, He holds affiliations with Harvard University (USA), Constructor University Bremen (Germany), Florida State University (USA), BetterUp, Inc. (USA), and the University of Bamberg (Germany). Additionally, Baumeister serves as the president-elect of the International Positive Psychology Association. #voicesofcourage #kendfoster #RoyFBaumeister #RoyBaumeister #freewil, #willpower #mindfulness #science #decision-making
Beating Cancer Daily with Saranne Rothberg ~ Stage IV Cancer Survivor
In today's episode of Beating Cancer Daily, Saranne hosts an uplifting pep rally designed to boost spirits and foster connection. Having triumphed over Stage IV cancer for 30 years, Saranne delves into the science and art of cheering someone up, sharing practical tips from BetterUp.com and Teen Vogue. From sending motivational tunes to building forts and smashing plates (safely), Saranne explores various ways to spread joy and support loved ones. Join her as she discusses the importance of listening, appreciating each other's strengths, and creating fun, stress-relieving moments. Together, let's laugh, learn, and live our best days in the pursuit of beating cancer daily.The #1 Rated Cancer Survivor Podcast by FeedSpot and Ranked the Top 5 Best Cancer Podcast by CancerCare News, Beating Cancer Daily is listened to in over 101 countries on six continents and has over 300 original daily episodes hosted by stage IV survivor Saranne Rothberg! To learn more about Host Saranne Rothberg and The ComedyCures Foundation:https://www.comedycures.org/ To write to Saranne or a guest:https://www.comedycures.org/contact-8 To record a message to Saranne or a guest:https://www.speakpipe.com/BCD_Comments_Suggestions To sign up for the free Health Builder Series live on Zoom with Saranne and Jacqui, go to The ComedyCures Foundation's homepage:https://www.comedycures.org/ Please support the creation of more original episodes of Beating Cancer Daily and other free ComedyCures Foundation programs with a tax-deductible contribution:http://bit.ly/ComedyCuresDonate THANK YOU! Please tell a friend who we may help, and please support us with a beautiful review. Have a blessed day! Saranne
The Growth Syndicate is a collective of experienced growth leaders focused on helping B2B software companies develop their own in-house capabilities to ensure unprecedented, sustainable growth. Our experts have a proven track record, helping 30+ b2b companies grow, achieving several notable exits, including Recruitee (now Tellent), 3D Hubs (now Protolabs) and Impraise (now Betterup). We take a holistic approach to growth, providing strategic support across major growth disciplines, from demand generation to market expansion, account-based marketing, and product-led growth. Connect with Sameer
How do you get through each day, let alone build a meaningful, connected and rewarding career when rapid-fire, constant change, groundlessness, unrelenting pace, overwhelm, and even workplace toxicity have become the norm? That's where we're headed with my guest today, Gabriella Rosen Kellerman. An author, entrepreneur, start-up executive, and Harvard-trained physician with expertise in behavioral and organizational change, digital health, well-being, and AI, Gabriella began her career in psychiatry and fMRI research. She is the founding CEO of the healthcare technology company LifeLink, and Gabriella has served as Chief Product Officer and Chief Innovation Officer at BetterUp, a transformation platform for global professionals, and as Head of BetterUp Labs. Her new book, Tomorrowmind: Thriving at Work—Now and in an Uncertain Future which was co-authored with renowned psychologist Martin Seligman, also known as the father of positive psychology, offers critical insights for facing a wildly fluctuating, seemingly perpetually unstable future of work. And in our conversation today, we explore a bit of Gabriella's background and her own trajectory in her career before diving into five science-backed strategies or workplace superpowers that can help us all thrive at work. From resilience to building rapid rapport at work, there's a lot of great insight to learn here. You can find Gabriella at: Website | LinkedIn Host: Jonathan Fields, creator of Good Life Project podcast and the Sparketype® Assessment, More on Sparketypes: Discover Your Sparketype | The Book | The Website Presented by LinkedIn.
New York Times business columnist and DealBook founder Andrew Ross Sorkin brings you new interviews from this year's DealBook Summit. Featuring conversations with Sam Altman, Co-Founder and C.E.O. of OpenAI, Prince Harry, Co-Founder of The Archewell Foundation and Chief Impact Officer of BetterUp, and Serena Williams, 23-time Grand Slam Champion and Managing Partner of Serena Ventures — among other leaders shaping our world. Listen wherever you get your podcasts starting Dec 5. Unlock full access to New York Times podcasts and explore everything from politics to pop culture. Subscribe today at nytimes.com/podcasts or on Apple Podcasts and Spotify.
Our guest for Episode 60 is Shannon Hopkins, RVP, Enterprise Account Management at BetterUp. With over a decade of leadership experience at companies like League, Inc. and Salesforce, Shannon brings a wealth of insight and expertise to the conversation. In this episode, Ross and Shannon discuss how to enhance manager effectiveness, support high-performing individuals, and promote overall team well-being.
Gary Buxton admits he spends his life stuck in rabbitholes. As a psychologist and executive coach, he loves nothing more than to geek out about the evidence base for coaching, ensuring his own practice is built on the latest science.While Gary is a firm believer that coaching is always a process and never a destination, in this episode of The Coach's Journey Podcast he warns against the pitfalls of being overwhelmed by study, reminding us that it is through practice that we cultivate and nurture our own unique coaching stance.Gary's own journey has encompassed work as a director, CEO and head hunter in the private sector, as well as helping people back into work in the social impact sector, honing his coaching skills in diverse, challenging settings.Awarded an MBE in 2014 for Services to the Young People of England, Gary now trains new coaches on the Barefoot Coaching postgraduate programme, He is a qualified coach mentor and coach supervisor with ICF, and is on his way to becoming a chartered coaching psychologist with the British Psychological Society.In conversation with host Ruth Saville, Gary explores a vibrant array of concepts from psychology and coaching that centre around creating balance in our lives and having our value reflected in our work.In this episode, Gary and host Ruth Saville also talk about:· The benefits of keeping a third of your time free for play· How to nurture your task-positive and default mode networks· What psychologists have to teach coaches...and vice versa!· How to turn your friends into your marketing departmentGary also speaks about how to hold onto the value of your work in a coaching landscape filling up with new tools, technology and solutions, and how to put enough of yourself out into the world to allow people to choose you.Things and people we mentioned (that you might be interested in): Academy of Executive Coaching https://www.aoec.com/British Psychological Society https://www.bps.org.uk/Lisa Feldman Barrett https://lisafeldmanbarrett.com/Barefoot Coaching https://barefootcoaching.co.uk/Robert Holden https://www.robertholden.com/ICF https://coachingfederation.org/Three Principles and Sydney Banks https://threeprinciplesfoundation.org/about-sydney-banksCoaching Psychology Network https://www.thecoachingpsychologynetwork.com/BetterUp https://www.betterup.com/en-gbCoachHub https://www.coachhub.com/en/Know You More https://www.knowyoumore.com/Rich Litvin https://richlitvin.com/The Little ACT Workbook by Michael Sinclair https://www.hachette.co.uk/titles/michael-sinclair/the-little-act-workbook/9781780592435/The Coach's Casebook by Kim Morgan and Geoff Watts https://barefootcoaching.co.uk/product/the-coachs-casebook-kim-morgan-geoff-watts-2015/Simplifying Coaching by Claire Pedrick https://www.3dcoaching.com/shop/simplifying-coaching/Erik de Haan https://instituteofcoaching.org/erik-de-haan
Are we relying too much on technology in customer success? Sarah Parker, the SVP of Customer Success at BetterUp, discusses the balance between automation and human touch in customer relationships. Is it possible to scale customer success without losing the personal connection? Join us as we explore this critical debate in the industry.Tune in to learn:Why data is essential for driving customer success at scale.The importance of AI readiness for organizations today.How understanding customer business context enhances service delivery.Why engagement strategies must focus on the end user experience.Why standardization in processes allows for better automation.How AI can enhance the capabilities of customer success teams.How proactive engagement can prevent churn and improve satisfaction.–How can you bring all your disconnected, enterprise data into Salesforce to deliver a 360-degree view of your customer? The answer is Data Cloud. With more than 200 implementations completed globally, the leading Salesforce experts from Professional Services can help you realize value quickly with Data Cloud. To learn more, visit salesforce.com/products/data to learn more. Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.
Danielle Palli is a Nationally Board-Certified Positive Psychology & Mindfulness Coach, Multi-genre author & book coach, and multimedia content creator & presenter. She approaches life with playfulness, curiosity, and a sense of wonder.She has specialty certifications in emotional intelligence, MBTI personality types, trauma-informed coaching, metaphysical and spiritual studies, and relationship coaching. Danielle previously taught yoga, journaling, and meditation for 18+ years and continues to lead meditation and journaling workshops today.Currently, Palli works in the mental health space and is a contract coach for Spring Health and BetterUp. She also maintains a private practice through her company, Birdland Media Works.She also discusses:Growing up in a cult and warning signs of a cultHaving decisions made for you – leading to lack of confidenceOvercoming self-worth issuesFinding peaceSupport the showHave a question for the host or guest? Are you looking to become a show partner? Email Danica at PodcastsByLanci@gmail.com to get connected.CRISIS LINE: DIAL 988
In the face of uncertainty and change, how do you ensure you don't feel lost and defeated? More importantly, how do you ensure that doesn't happen to the team you lead? Dr Gabriella Rosen Kellerman is the Chief Innovation Officer at BetterUp and she sees firsthand their cross discipline research into what can be done to help human flourishing. Professionally she advises Fortune 500 CEOs and CHROs and contributes regularly to Harvard Business Review, MIT Sloan Management Review and Scientific American Mind, Her book Tomorrowmind, co-authored by Professor Martin Seligman provides research on how to navigate the never-ending cycles of change and unprecedented uncertainty that we are all facing in the present working climate. In this episode Gabriella shares: - ✨ Her tricks on how you can bring creativity into your workforce -
Welcome to the Arete Coach Podcast, hosted by Severin Sorensen. In this episode, recorded via Zoom on September 13th, 2024, we are honored to have Hannah Finrow, a Master Certified Coach (MCC) with the International Coach Federation (ICF). Hannah is renowned for her expertise as a Life Coach, Executive Coach, and global coaching expert. She serves as a premier fellow coach at BetterUp and has held leadership roles at CoachTrainingEDU, including VP of Marketing Education. In an engaging conversation, titled, " "Don't ever stop being Hannah," Hannah Finrow shares her inspiring journey from being one of nine children to becoming a highly respected coach with over a decade of experience. Her career began in service-level positions, including management roles at Taco Bell and Jamba Juice, before discovering her passion for coaching. Over the past years, Hannah has dedicated herself to helping individuals unlock their potential, enhance their leadership skills, and embrace their authentic selves. Recognized globally, Hannah has contributed more than 10,000 hours to coaching, mentoring, and training. This episode delves into Hannah's profound commitment to empowering entrepreneurs and coaches to find their unique voices, perfectly aligning with the Arete Coach Podcast's exploration of excellence in executive coaching. Hannah Finrow's journey to becoming a Master Certified Coach offers valuable insights for executive coaches. Her emphasis on authenticity and "being" rather than just "doing" highlights the importance of personal growth and self-awareness in coaching. Hannah's approach demonstrates that effective coaching goes beyond techniques and tools; it's about creating a space where clients can explore their true selves and unlock their potential. The podcast underscores the significance of listening and intuition in executive coaching. Hannah's practice of "pausing for intuition" and her willingness to ask seemingly unrelated questions based on her intuitive insights showcase the power of deep listening and trust in the coaching process. This approach can help executive coaches move beyond surface-level conversations to facilitate profound breakthroughs with their clients. Hannah's perspective on the "gap" in coaching provides a crucial framework for executive coaches. By focusing on the space between where clients are and where they want to be, coaches can help clients identify areas for growth and development. Additionally, Hannah's multidimensional approach, incorporating elements like poetry and metaphor, illustrates how executive coaches can leverage diverse tools and perspectives to enhance their practice and create more impactful coaching experiences. The Arete Coach Podcast seeks to explore the art and science of executive coaching. You can find out more about this podcast at aretecoach.io. This episode was recorded via Zoom on September 13, 2024. Copyright © 2024 by Arete Coach™ LLC. All rights reserved.
Professor Roy F. Baumeister is one of the world's most prolific and influential psychologists. He has published over 700 scientific works, including over 40 books. In 2013, he received the highest award given by the Association for Psychological Science, the William James Fellow award, in recognition of his lifetime achievements. As of 2023, He holds affiliations with Harvard University (USA), Constructor University Bremen (Germany), Florida State University (USA), BetterUp, Inc. (USA), and the University of Bamberg (Germany). Additionally, Baumeister serves as the president-elect of the International Positive Psychology Association. In this interview, Roy & I discuss the following: 00:00 - Why We Need To Connect With Others 11:07 - Why does rejection make us numb? 16:55 - Social media's effect on relationships 29:50 - The myth of self-esteem 42:55 - Differences between the male and female sex drive 53:27 - What stifles the female sex drive 01:01:10 - How men can become more attractive 01:06:55 - What makes a life worth living for Roy Connect with us: https://freedompact.co.uk/newsletter (Healthy, Wealthy & Wise Newsletter) twitter.com/freedompactpod Email: freedompact@gmail.com https://Tiktok.com/personaldevelopment
Jolen Anderson is the Chief People and Community Officer at BetterUp. In her role, Jolen is not just responsible for leading the talent and people strategy at BetterUp, but she also connects and speaks with numerous HR leaders and other members of the broader HR ecosystem. During the conversation, Jolen spoke about the challenges and opportunities facing HR leaders today, and the complex nature of the role, especially in navigating both technology topics (ex: Artificial Intelligence) as well as human topics (ex: politics) Jolen also spoke about the importance of developing managers and leaders with skills in resilience, empathy, and coaching, so they can help elevate the performance of each individual employee.Links:Jolen Anderson: https://www.linkedin.com/in/jolen-anderson-5616762/BetterUp: Pilots vs Passengers: https://grow.betterup.com/pilots-passengers
Ever feel like you're always saying yes when you really want to say no? Do you find yourself avoiding the discomfort of speaking your mind—and then being resentful afterwards? If you're overwhelmed by the demands of others or afraid to assert your needs without feeling guilty, this episode will teach you how setting boundaries can transform your well-being, personal and professional relationships, and overall happiness. Coach Nikka Santos coaches professionals and teams to build self-mastery, resilience, and leadership skills by sharpening their focus and increasing their mental and emotional agility. An International Coaching Federation-certified and credentialed-leadership coach, she is the founder of The Future Leaders Program and a Care Coach for the world's leading coaching platform, BetterUp, where she provides resilience coaching for companies like Google, Warner Media, Chevron, and NASA.
In this episode of LEARN, Alexi Robichaux, CEO and Co-founder of BetterUp, dives into the differences between digital transformation and human transformation in business, and why companies need to invest in employee learning, growth, and development at scale.
Ever found yourself reacting impulsively to a stressful situation and wished you could have handled it better? You know, snapping at a co-worker at the office or a loved one after a long day at work, or bingeing on junk food as a stress-eating coping mechanism—then regretting it immediately? In this episode, you'll learn how mastering your emotions can be the key to unlocking success in every aspect of your life. Nikka Santos coaches professionals and teams to build self-mastery, resilience, and leadership skills by sharpening their focus and increasing their mental and emotional agility. An International Coaching Federation-certified and credentialed-leadership coach, she is the founder of The Future Leaders Program and a Care Coach for the world's leading coaching platform, BetterUp, where she provides resilience coaching for companies like Google, Warner Media, Chevron, and NASA.
The CFO is one of the most important partners for the General Counsel. To maximize this relationship, legal teams must understand the CFO's priorities. In this C-suite conversation with Kevin Rubin, CFO of BetterUp, discover how in-house counsel can deliver tangible value to the finance function. Learn to position legal as a strategic partner, effectively communicate complex risk landscapes, and build a compelling case for increased legal resources. Rubin underscores the CFO's desire for legal counsel who provides sound advice and offers strategic insights and decisive recommendations. He also shares some tips for maximizing your success at budget time.
Gaslighting is a form of manipulation that often occurs in abusive relationships. Gaslighting comes in many forms such as blatant lies, denying, using what you love against you, words versus actions and so much more. Gaslighters can be sneaky with how they manipulate you, and you may not realize it until later. In a previous video, 5 Phrases Gaslighters Use to Control You, we talked about some gaslighter phrases. In this video, we'll dive deeper into the gaslighters themselves to help you protect yourself from gaslighting abuse. We also made a video on the examples of what gaslighting sounds like: • 10 Examples of What Gaslighting Sound... Researcher/ Writer: Sidney Thompson Editor: Caitlin McColl Script Manager: Kelly Soong Voice Over: Brandon Thumbnail Artist: Sam Rain Thumbnail Manager: Michal Mitchell Animator: Sarimopi ( / sarimopi ) YouTube Manager: Cindy Cheong References: Bennett, T., Silber, D., Golani, Y., Murray, W., & Kersey, S. (2022, August 18). What Are Gaslighting Techniques? Thriveworks. thriveworks.com/blog/gaslighting-techniques-manipulators-undermine-contradict-victims/ Gleeson, J. (2018, December 5). Explainer: what does ‘gaslighting' mean? The Conversation. theconversation.com/explainer-what-does-gaslighting-mean-107888 Guy-Evans, O. (2022, March 22). What Is Gaslighting? Examples & How To Respond - Simply Psychology. Simply Psychology. www.simplypsychology.org/is-someone-gaslighting-you.html Mcauliffe, K. (2022). Gaslighting at Work: 9 Phrases Gaslighters Love to Use. Career Contessa. www.careercontessa.com/advice/gaslighting-in-the-office/ Waters, S. (2021, December 22). What Is Gaslighting at Work? 6 Signs of Gaslighting and How to Deal. BetterUp. www.betterup.com/blog/gaslighting-at-work
Dr. Jessica Kriegel talks with Jolen Anderson, BetterUp's Chief People & Community Officer, to delve into her inspiring journey from law school to leading people-centric HR strategies at various large organizations. Jolen shares her evolving purpose, the significance of trust and respect in leadership, and the crucial role of mental health in the workplace. Tune in to discover how Jolen navigates complex organizational dynamics, fosters inclusive cultures, and envisions the future of work in a rapidly changing world. What Is Your Why: Jolen Anderson discusses how her purpose has evolved over the years, focusing on making an impact in her community, family, and friends. Career Journey and Transitions: From law school to becoming a CHRO, Jolen reflects on her career transitions, driven by a desire to solve complex problems and make workplaces better. Trust and Respect in Leadership: The importance of starting relationships with trust, over-communicating, and treating people with respect and dignity. Navigating Organizational Dynamics: Insights into managing people-related problems, the significance of employment law, and the journey from antitrust litigation to HR leadership. Creating a Positive Work Culture: Practical strategies for fostering a great workplace, including open communication, psychological safety, and the role of coaching in employee development. Mental Health and Workplace Dynamics: Addressing mental health challenges, building psychological safety, and the importance of personalized support for employees. Challenges and Insights as a CHRO: The unique challenges faced by CHROs, the loneliness of the role, and the importance of courageous leadership. Future of Work and AI: The evolving nature of work, the impact of AI on leadership skills, and the importance of human connection in a technology-driven world. Diversity, Equity, and Inclusion: Addressing the current landscape of DEI, managing challenges, and the importance of systemic interventions for building inclusive organizations. Jolen Anderson CHRO at BetterUp, known for her impactful HR leadership across various large organizations. Jolen's journey from law school to HR leadership highlights her commitment to solving complex problems and fostering inclusive cultures. She is passionate about democratizing coaching and leveraging technology for personalized employee support. LinkedIn: linkedin.com/in/jolenanderson Website: betterup.com LinkedIn: linkedin.com/company/betterup/ Dr. Jessica Kriegel Website: jessicakriegel.com LinkedIn: linkedin.com/in/jessicakriegel Instagram: instagram.com/jess_kriegel
Armen Berjikly is a serial entrepreneur and the recently appointed CTO at BetterUp, a human transformation platform founded in 2013 that employs over 3,000 coaches to help individuals achieve greater clarity, purpose, and passion through expert guidance. Before joining BetterUp, Armen co-founded Motive, which was later acquired by BetterUp, and Kenjoya, acquired by Ultimate Software. He holds a bachelor's degree in Computer Science and a master's degree in Management Science and Engineering from Stanford University.In this conversation, we discuss:The evolution of technology and its impact on the workplace over the past two decades.How Armen's early research at Stanford with professors Clifford Nass and Byron Reeves influenced his career.The development of Experience Project and its role in connecting people through shared experiences and emotions.The journey of Armen's companies, Kenjoya and Motive, and their contributions to understanding and improving employee experiences.Armen's insights on integrating AI with human interaction to enhance emotional intelligence in technology.The unique approach BetterUp takes in combining coaching, technology, and research to drive human transformation and organizational success.ResourceSubscribe to the AI and the Future of Work newsletterConnect with ArmenAI fun fact articleAn episode you might like about extending life with AI
Beating Cancer Daily with Saranne Rothberg ~ Stage IV Cancer Survivor
In today's episode of Beating Cancer Daily, Saranne hosts an uplifting pep rally designed to boost spirits and foster connection. Having triumphed over Stage IV cancer for 30 years, Saranne delves into the science and art of cheering someone up, sharing practical tips from BetterUp.com and Teen Vogue. From sending motivational tunes to building forts and smashing plates (safely), Saranne explores various ways to spread joy and support loved ones. Join her as she discusses the importance of listening, appreciating each other's strengths, and creating fun, stress-relieving moments. Together, let's laugh, learn, and live our best days in the pursuit of beating cancer daily.The #1 Rated Cancer Survivor Podcast by FeedSpot and Ranked Top 5 Best Cancer Podcast by CancerCare News. Beating Cancer Daily is listened to in over 80 countries on 6 continents and has over 270 daily episodes! In 1999, Saranne launched The ComedyCures Foundation from her chemo chair with a "Chemo Comedy Party." Now cancer-free, she's dedicated her life to helping others find strength, courage, and laughter in their fight against cancer. As a healthcare thought leader, speaker, patient advocate, and health and happiness expert, Saranne's work has garnered recognition and support from prestigious organizations like the NIH/NCI, the United Nations, the World Health Organization, and numerous universities and cancer societies. Saranne's transformative strategies, research findings, fun, practical tips, and comic insights can be found in the "Beating Cancer Daily" podcast and the BCD Membership Circle, where she helps listeners navigate their treatment and survivorship with humor and resilience. Are you wondering How You Can Support Beating Cancer Daily and ComedyCures.org?By becoming a supporter of ComedyCures.org, you'll help us continue our essential programs and research. Your generosity will significantly impact cancer patients, caregivers, doctors, nurses, and researchers worldwide. Choose your level of support:• Supporter: $50 (or $5 per month)• Friend: $150 (or $15 per month)• Champion: $500 (or $50 per month)• VIP: $5,000 annually Donate Herehttps://www.paypal.com/donate?hosted_button_id=GDPQCM8PHJT We Share the Laughter with Beating Cancer Daily Podcast Do you love the podcast? Please share it with a friend and spread the laughter!
Are you constantly finding yourself playing the victim, avoiding responsibility, or stuck in a cycle of self pity? It's time to break free from the victim mindset and take control of your life. In this video, we will help you recognize the warning signs of victim mentality, empowering you to overcome it. From victim mentality disorder to the psychological aspects of being a victim, we will be exploring the concept of victim mentality and the detrimental impact of victim thinking and how it can hinder personal growth. Join us as we uncover the truth behind the victim mentality and share practical tips on how to stop playing the victim. Don't let the victim mentality hold you back any longer. Subscribe to our channel, hit the notification bell for more videos. Together, we can break free from the chains of the victim mindset and start living life on our own terms. Have you heard of "Narcissistic Victim Syndrome". Narcissistic Victim Syndrome is a term that collectively describes specific and often severe side effects of narcissistic abuse. We also made a video on that here: • 10 Signs of Narcissistic Victim Syndrome Writer: Chloe Avenasa Editor: Michal Mitchell Script Manager: Kelly Soong Voice Over: Amanda Silvera ( / amandasilvera ) Animator: Micoflores Production Assistant: Thomas Kang Youtube Manager: Cindy Cheong Official Discord: / discord References: Cuncic, A. (2023). "Victim Mentality: Definition, Causes, and Ways to Cope." VeryWell Mind. Retrieved from www.verywellmind.com/what-is-a-victim-mentality-5120615 Dary, A. M. & Jacobsen, S. (2023). "Do You Have a Victim Personality? 12 Ways to Tell." Harley Therapy Mental Health Blog. Retrieved from www.harleytherapy.co.uk/counselling/live-life-like-victim-12-ways-tell.htm Elizabeth, A. (2021). "4 Signs You Have a Victim Mentality (And How to Break out of It)." LifeHack. Retrieved from www.lifehack.org/articles/communication/move-away-from-the-victim-mentality.html Gepp, K., & Lebow, H. I. (2022). "What Are the Signs of a Victim Mentality?" Psych Central. Retrieved from psychcentral.com/health/victim-mentality#victim-mentality Raypole, C. & Legg, T. J. (2019). "How to Identify and Deal with a Victim Mentality." Healthline. Retrieved from www.healthline.com/health/victim-mentality#signs Cooks-Campbell, A. (2021). "Victim mentality: How we hold ourselves back by blaming others." BetterUp. Retrieved from www.lifehack.org/articles/communication/move-away-from-the-victim-mentality.html
Dr. Gabriella Rosen Kellerman is the Chief Product and Innovation Officer at BetterUp, a multi-billion dollar startup that helps people and companies level up. Through a combination of human coaching and AI, BetterUp is able to offer the kind of executive coaching that used to be reserved for... executives. On this episode of CRAFTED. we dig into how BetterUp ships new products, proves they work, and what's next… Key Moments:[2:23 - 7:27] How BetterUp helps companies and employees level up[7:27 - 11:15] How BetterUp build products — and why they have more than the typical product trio of product/design/engineering[11:15 - 14:22] Launching the Group Coaching product, testing it, and scaling it (during the pandemic) [14:22 - 17:42] “Kids in the candy store” – how BetterUp is building with GenAI after so many years of building with GOFAI (good old fashioned AI)[17:42 - 20:38] Challenges as BetterUp has scaled up and what's next for the company[20:38 - 22:26] The “whitewater world of work” and what makes Gabriella optimistic about the future—The book: Tomorrowmind — CRAFTED. is brought to you in partnership with Docker, which helps developers build, share, run and verify applications anywhere – without environment confirmation or management. More than 20 million developers worldwide use Docker's suite of development tools, services and automations to accelerate the delivery of secure applications. Learn more at Docker.comCRAFTED. is produced by Modern Product Minds, where my team and I can help you take a new product from zero to one... and beyond. We specialize in early stage product discovery, growth, and experimentation. Learn more at modernproductminds.com Subscribe to CRAFTED., follow the show, and sign up for the newsletter
Professor Roy F. Baumeister is one of the world's most prolific and influential Psychologists. He has published over 700 scientific works, including over 40 books, and is one of the most highly cited scientists alive today. In 2013, he received the highest award given by the Association for Psychological Science, the William James Fellow award, in recognition of his lifetime achievements. As of 2024, He holds affiliations with Harvard University, Constructor University Bremen, Florida State University, BetterUp, Inc., and the University of Bamberg. Additionally, Baumeister serves as the president-elect of the International Positive Psychology Association. He is a Fellow of both the Society for Personality and Social Psychology and the Association for Psychological Science. His 2011 book "Willpower: Rediscovering the Greatest Human Strength" (with John Tierney) was a New York Times bestseller. Some of his other works include: "The Self Explained: Why and How We Become Who We Are" (2022), and his upcoming book "The Science Of Free Will: Bridging Theory & Positive Psychology" (2024). TIMESTAMPS: (0:00) - Introduction (0:13) - The Self Explained: Why And How We Become Who We Are (6:45) - Addressing Free Will Skeptics (11:38) - The Science Of Free Will: 1) The Moral Agent; 2) The Economic Agent; 3) The Information Agent (17:26) - Free Will Books: Robert Sapolsky (Determined), Kevin Mitchell (Free Agents), Daniel Dennett & Gregg Caruso (Just Desserts) (21:49) - Morality & Determinism (30:05) - Ego Depletion Theory (42:31) - Positive Psychology & Negativity Bias (52:43) - Willpower (59:11) - Language, Meaning, & Uncertainty (1:08:00) - Roy's Willpower! (1:15:10) - Roy's Recommendations: Immanual Kant, Sigmund Freud, David Buss, Michael Tomasello, Francis Fukuyama (1:19:55) - Conclusion EPISODE LINKS: - Roy's Website: https://roybaumeister.com - Roy's Publications: https://tinyurl.com/k94wzzwd - Roy's Books: https://tinyurl.com/2evz225h - The Science of Free Will: https://tinyurl.com/t9sjykzs - Roy Baumeister v Robert Sapolsky Debate: https://youtu.be/xeb98U9d1hg?feature=shared - Noam Chomsky: https://youtu.be/ZYiv790TfzI?feature=shared - Kevin Mitchell: https://youtu.be/UdlkYGbuD7Q?feature=shared - Gregg Caruso: https://youtu.be/YztCgd-CqtA?feature=shared - Randolph Nesse: https://youtu.be/wOuX0JYtxhc?feature=shared CONNECT: - Website: https://tevinnaidu.com - Podcast: https://podcasters.spotify.com/pod/show/drtevinnaidu - Twitter: https://twitter.com/drtevinnaidu - Facebook: https://www.facebook.com/drtevinnaidu - Instagram: https://www.instagram.com/drtevinnaidu - LinkedIn: https://www.linkedin.com/in/drtevinnaidu ============================= Disclaimer: The information provided on this channel is for educational purposes only. The content is shared in the spirit of open discourse and does not constitute, nor does it substitute, professional or medical advice. We do not accept any liability for any loss or damage incurred from you acting or not acting as a result of listening/watching any of our contents. You acknowledge that you use the information provided at your own risk. Listeners/viewers are advised to conduct their own research and consult with their own experts in the respective fields.
BetterUp is a technology platform that offers virtual coaching for workforce development, focusing on issues like resilience and mission readiness. They provide certified coaching on an AI-enabled platform, helping individuals overcome barriers and optimize their potential.
Is the mass-marketisation of coaching de-valuing the practice? Or does widening access to coaching help everyone?Tori Jeffers is a Professional Certified Coach who has amassed over 1,000 hours of experience in just three years. In this episode of The Coach's Journey Podcast she explores the shifts in the coaching landscape that are transforming the industry.After spending more than a decade pursuing her passion for conservation, which took her to Madagascar and the Amazon to work with sea turtles, sharks and monkeys, Tori found herself in a battle with burnout.In conversation with Ruth, Tori describes how the roots of her coaching career reach all the way back to her first job in conservation and a manager who shared approaches and tools that made a lasting impact.Tori discusses her current coaching work with BetterUp, reflecting on the experience of coaching through an organisation rather than establishing a private practice, and also explains how she co-founded and organisation that supports emerging environmental leaders.
Prince Harry's recent appearance at the BetterUp Uplift summit in San Francisco has left some fans disappointed, as his session on managing "the pressures of today's world and modern corporate life" was not livestreamed, despite the event charging $1,600 for in-person tickets.Ie Meghan beginning to be "uncomfortable" in Montecito?
Leaders Of Transformation | Leadership Development | Conscious Business | Global Transformation
How do you advance your career in today's competitive job market? In this explorative episode, we're joined by Reno Perry, a visionary entrepreneur and the founder of Wiseful, a game-changing career advancement platform. With his seasoned background at Betterup and LinkedIn and his pioneering efforts in creating a list of over 20,000 laid-off employees to connect them with new job opportunities, Reno offers practical insights into the evolution of job networking and recruitment. As the job market tightens and traditional methods falter, Reno discusses scaling recruitment for companies while empowering candidates to unearth more paths to their dream roles. He introduces innovative strategies for companies to attract top talent by emphasizing culture, growth, and transparency, while urging job hunters to finesse their personal branding with authenticity and precision. Tune in as we explore the synergies between personal branding, modern networking, and a platform designed to harmonize the job-seeking journey for companies, influencers, and professionals alike. What We Discuss in this Episode How the landscape of career advancement and job searching is changing. The limitations of traditional networking methods for finding new job opportunities. Strategies that companies can employ to attract top talent and streamline their recruiting process. How candidates can optimize their visibility and stand out to potential employers. Why industry experts and community hosts can leverage their online presence for job referrals. The Wiseful revenue share model and how it benefits community hosts and companies alike. How creative job titles and personal branding on platforms like LinkedIn can impact your job success. In the face of rolling layoffs, how professionals can prepare and respond proactively. The benefits of cultivating a strong network and how it influences your job opportunities. Wiseful's unique advantage for both job seekers and employers. Key Takeaways 2:15 - Navigating the job search landscape. 5:30 - Scalable recruiting and finding the right talent. 8:45 – Transforming job referrals into a reliable source for companies and candidates. 12:33 - Best practices for attracting top talent and for candidates to enhance their job search. 15:40 - The role of industry experts in enhancing job opportunity visibility through network sharing. 18:29 - Reno Perry's journey from LinkedIn and Betterup to founding Wiseful. 22:47 - Crafting standout resumes and personal brands without unnecessary fluff. 26:34 - The importance of preparedness in a market prone to rolling layoffs. 30:12 - Fostering a strong network as a primary means of job search success. 33:55 – Wiseful marketplace model and tips for engaging with recruiters online effectively. Join us for a deep dive with Reno Perry as he sheds light on the future of work, shares invaluable career advice, and introduces how they are transforming recruitment by leveraging the untapped potential of niche communities and personal networks. Favorite Quotes Personal Branding & Authenticity: “Your professional identity should cut through the noise with real skills, not just buzzwords. That authenticity is your beacon in a crowded market.” Networking Efficiency: “It's not about casting the widest net; it's about reaching the right pool with a targeted splash.” Resilience in Job Markets: "Prepare as though the job market might not bounce back tomorrow; nurturing your network and keeping your resume updated is an ongoing process, not a one-off effort." Episode Show Notes: https://leadersoftransformation.com/podcast/business/487-advance-your-career-unlock-the-power-of-niche-networking-with-reno-perry Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com ________
In today's episode of the Second in Command podcast, Cameron is joined by Eliza Jackson, the Chief People and Administrative Officer for ButcherBox, as she dives into the intricacies of operational excellence and how it intertwines with a people-first culture within the company. Eliza describes ButcherBox's journey, especially during the challenging times of COVID-19, highlighting their direct-to-consumer meat delivery service's focus on quality, sustainability, and customer satisfaction. She emphasizes the importance of maintaining strong relationships with partners and ensuring a seamless logistics fulfillment process, which is crucial for subscription-based businesses. Eliza also touches upon the company's strategic decisions regarding outsourcing parts of the business and what they choose to keep in-house to uphold their high standards and mission.The conversation explores the innovative approach ButcherBox takes towards employee development and creating a positive work culture. Eliza introduces the concept of a "talent factory," where every employee's journey is seen as a pathway to personal and professional growth, supported by tailored coaching through partnerships with organizations like BetterUp. This, along with other initiatives like DEI committees and operational excellence programs, are parts of ButcherBox's efforts to ensure that their team is thriving, engaged, and aligned with the company's values and goals. The flexibility and adaptability demonstrated through their hybrid work model post-COVID are also discussed, showing ButcherBox's commitment to employee well-being and satisfaction.Eliza also shares insights on the role of AI in optimizing operations and enhancing the employee experience at ButcherBox. The company's proactive stance on incorporating AI tools for tasks like customer service and job description creation reflects their forward-thinking strategy. This integration aims to streamline processes, allowing employees to focus on higher-value work. Eliza's advice to her younger self about the importance of being open to various career paths and the power of change management encapsulates the spirit of continuous learning and adaptation that she champions at ButcherBox. Through her leadership, ButcherBox not only stands out for its product quality and service but also as a model for cultivating a supportive, innovative, and dynamic workplace.Enjoy!In This Episode You'll Learn:How ButcherBox's internal logistics and fulfillment teams play a crucial role in the company's success by maintaining strong relationships with partners and ensuring high-quality customer service. (1:54)How ButcherBox navigated the challenges posed by the pandemic, including shifting their business model and managing a significant increase in demand. (2:26)The strategies ButcherBox employs to foster employee development and satisfaction, including a unique coaching program through BetterUp. (9:18)ButcherBox's experience transitioning to a hybrid work environment during COVID-19, including the balance between remote and in-office work, and how they continue to cultivate a strong company culture in a hybrid setting. (32:07)How ButcherBox is integrating AI tools to optimize customer service and operational tasks, freeing up employees to focus on more strategic initiatives. (35:46)The critical role of change management in a fast-growing company and how understanding and implementing change management strategies can lead to more effective and resilient operations. (39:59)And much more...Resources:Connect with Eliza: Website | LinkedInConnect with...
Career trajectories used to be like steamships: full steam ahead. And then they became more like sailboats: lots of tacking. But now… we're swirling in whitewater. And, as the Chief Product and Innovation Officer at BetterUp, Dr. Gabriella Rosen Kellerman helps people build the skill they need to flourish:“When you're kayaking in the whitewater. It's hard to get a sense of what could be around the bend, but if you know if what's coming up is a sudden cascade or versus another, you know, set of gentle bumps, or maybe it's a calmer space in the river, it can give you a great advantage.”On this episode of Crafted, we focus on the five key skill groups that can help you be more successful: Prospection, Resilience, Innovation and creativity, Social support by way of rapid rapport, and Mattering and meaning.And, good news! These skills can be trained!Gabriella writes about these skills in Tomorrowmind, which she co-authored with Martin Seligman. And, at BetterUp she builds products that help companies — and their people — build these skills at scale. On an upcoming episode of Crafted, we'll explore how BetterUp does this using human coaching, backed by artificial intelligence systems. Welcome to Crafted, a show about great products and the people who make them. Crafted is produced by Modern Product Minds. Sign up for the Crafted newsletter and explore past episodes at modernproductminds.com—Key Moments:[00:00 - 01:01] Introduction[02:16 - 06:40] From psychiatry to tech[06:40 - 09:53] Key skill needed for a "tomorrowmind"[09:53 - 13:51] Developing Resilience Skills[16:55 - 18:53] Enhancing Perspective and Creativity[18:53 - 22:35] Planning and Dynamic Adaptation[22:35 - 26:05] The Role of Coaching in Skill Development[26:05 - 27:35] Outro and What's Coming in Part Two—Here's the book:Tomorrowmind —Crafted is sponsored by Artium, a next generation software development consultancy that combines elite human craftsmanship and artificial intelligence. See how Artium can help you build your future at artium.ai
SHOW NOTES: On this show…we are aligning our passion with impact to create a purposeful fusion. This idea may feel as impossible as seeing a unicorn or finding the funtain of youth. But remember, we are talking about your passion, not someone else's or some predetermined and assigned passion. But I get it. Finding your purpose can be a real challenge. Society often pushes us toward more traditional paths, making it tough to explore what really lights us up inside. With the hustle and bustle of everyday life, it's hard to find a moment to really dig deep and figure out what we're truly passionate about. And let's not forget about the fear factor – the worry of failing or being judged can stop us from taking those leaps of faith into the unknown. Plus, our interests and who we are can change so much over time, adding to the complexity. Finally, not having clear role models or guidance in certain areas can leave us feeling a bit lost. The natural starting point here is to find out what you're passionate about and for many of us, that could be the biggest challenge. If you've spent your life catering to others' wants, needs, and desires then finding time to do your own deep dive may have been impossible. So for any good journey, let's start at the beginning. What brings you joy? What lights your soul on fire? What gives you that feeling of fulfillment? What speaks to your heart? I'm not looking for an immediate answer here but these are all important questions to ponder, sit with, and explore. Ikigai is a Japanese concept that unites the joy of life with a sense of purpose. The term is a combination of the Japanese words 'iki' (to live) and 'gai' (reason), which together signify "a reason to live." To guide us on this journey, we are going to explore the intersection of the four essential elements: Your passion (what you love) Your vocation (what you're good at) Your mission (what the world needs) Your profession (what you can be paid for) Over at betterup.com Maggie Wooll says The secret to finding your passion isn't looking, it's doing Maggie Wooll to the rescue again with Wondering what you're good at? Here are 10 ways to figure it out found at Betterup.com Dr. Alex Lickerman leads us with How To Find Your Mission found at Psychologytoday.com Margie Warrell shines a light with Your Purpose Lies at the Intersection of These 3 Things found at success.com Aligning your passion with impact to create a purposeful fusion involves several key steps: Identify Your Passion: Reflect on what activities, topics, or causes ignite a sense of joy and fulfillment in you. What could you spend hours doing without feeling bored or drained? Assess the World's Needs: Consider the pressing issues, challenges, or gaps in society that resonate with you. What problems do you feel strongly about addressing or solving? Find the Intersection: Look for areas where your passion and the world's needs intersect. This could involve brainstorming ideas, researching existing initiatives, or seeking inspiration from others who have successfully aligned their passions with impactful work. Set Clear Goals: Define specific, measurable goals that reflect the impact you want to make. This could include targets related to community engagement, environmental sustainability, social justice, or other areas aligned with your passion and the world's needs. Take Action: Start taking steps to turn your passion into meaningful action. This might involve volunteering, starting a project or initiative, or exploring career opportunities that align with your purpose. Stay Flexible: Be open to adjusting your approach as you learn and grow. Your understanding of your passion and the world's needs may evolve over time, requiring you to adapt your plans accordingly. Seek Support: Surround yourself with people who support your vision and can offer guidance, resources, and encouragement along the way. Collaborating with like-minded individuals or joining communities focused on purpose-driven work can also be beneficial. Reflect and Refine: Regularly reflect on your progress and reassess how well you're aligning your passion with impact. Be willing to refine your approach based on what you learn and experience. CHALLENGE: Start taking steps to turn your passion into meaningful action. Align your passion with impact to create a purposeful fusion that not only brings fulfillment to your life but also contributes positively to the world around you. I Know YOU Can Do It!
#updateai #customersuccess #saas #business Sarah Parker, SVP, Global Customer Success at BetterUp joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss the need for a transition from high-touch to low-touch customer interactions and the mindset shift required for CSMs for a self-service approach. Timestamps 0:00 - Preview 1:02 - Josh's childhood bedroom & Men need pillows 2:36 - Wish Jon a Happy Birthday! 4:15 - Meet Sarah Parker & Learn about BetterUp 6:42 - How coaching equips leaders to navigate challenges 10:30 - Challenges at BetterUp 13:00 - High-touch approach for customer success 14:40 - Challenges despite a high NPS 18:18 - Services offered by BetterUp 22:04 - Mindset transition from a service provider to a partner 25:15 - Augmenting CSMs & enabling customers as platform owners 29:10 - High demand for low-touch models faces resistance. 31:45 - Articulating worth for maximizing impact 33:54 - CSMs are trained to be a superhero 35:33 - Transitioning from UiPath to BetterUp was personal 37:35 - Wrap up! ___________________________
On this episode of the Coaching Studio, my guest is Dr. Frederick Sanders, MCC, the Freedom Architect. Join us as we explore Sanders' journey from a graphic designer to a coaching professional. Sanders shares his transition into coaching after feeling the need for a more impactful career, prompted by a conversation with a friend who was completing a coaching certification. Sanders then went on to complete his doctorate. His doctoral work focuses on performative masculinity among adolescent black American Christian males, exploring the cultic underpinnings and societal pressures of masculinity. The discussion also touches on the broader impacts of societal constructs on identity and behavior, highlighting the importance of self-exploration and the role of coaching in facilitating personal growth and authenticity. We discussed how not only men of color but all people can easily get put in a box of how they are "supposed to be," and together, we unpack the box. This conversation illuminates the power of coaching in fostering self-discovery and challenging societal constructs.Dr. Frederick C. Sanders, an international leadership coach, speaker, and author, has achieved significant acclaim in his field. With a history of professional coaching across organizations like Lyra Health and BetterUp, Sanders has demonstrated a profound impact on leadership development. His academic accomplishments include an M.A. and Ph.D. from the International University of Professional Studies, focusing on ontological and cognitive behavioral coaching. In 2023, he earned the prestigious MCC credential from the ICF and was named the 2023 Gold Winner for Best Executive Coach. Known as The Freedom Architect™, Sanders dedicates his practice to empowering high-impact men of color, aiming to foster integrity, agency, and freedom globally.His book, The Successful Coach Blueprint for Introverts, is available on Amazon.Check out his recommended reading, Conversations with GodConnect with Freddy on LinkedInand visit his Website here. Host: Lyssa deHart, LICSW, MCC, BCC Music: Frolic by Harrison Amer Production Editing: Lyssa deHart Social Media and Communications: Michele Logan
Did you know that 1 in 4 Americans report feeling lonely everyday? When the concept of belonging becomes more than a theory and leaders build their culutre around it, research proves astounding return on investment. According to a study by BetterUp, “When employees feel part of a supportive community, organizations thrive. Workplace belonging improves job performance by 56%, slashes turnover risks by over half, and decreases absenteeism by over 75%” Join us as we explore the concept of belonging in the workplace. We share personal experiences of belonging and discuss the importance of creating a sense of belonging in the workplace. Today we introduce the five pillars of belonging and focus on the first two pillars: being welcomed and being known. Key Takeaways True belonging requires vulnerability and being present with others without sacrificing who we are. Belonging is more important than fitting in or pretending to be someone we're not. Over half of American employees reported feeling isolated in the past year, highlighting the need for belonging in the workplace. The five pillars of belonging are: welcomed, known, included, supported, and connected. FOLLOW US ON INSTAGRAM —-->> @thetransformationtriad GET OUR FREE DOWNLOADS att thetransformationtriad.com INQUIRE ABOUT HIRING THE TRIAD FOR YOUR TRAINING OR EVENT
Buckle up folks for another wild ride. In this episode, we chat with BetterUp's Founding Head and Chief Innovation Officer Gabriela Rosen Kellerman. And trust me, it's a game-changer! We take a deep dive into Gabriela's new book "TomorrowMind,” co-authored with the legendary father of “positive psychology.” And guess what? We also tackle the big AI question – how's it reshaping our jobs and what can we do about it? A few of the biggest takeaways include: The Future Workforce Toolkit: Ever wondered what it takes to not just survive, but THRIVE in the ever-spinning world of work? Gabriela's got the secret sauce: A mix of prospection, resilience, innovation, social connection, and mattering. Imagine weaving these into your team's DNA – unstoppable, right? Back to the Future with Hunter-Gatherers: Think our ancient ancestors can't teach us a thing or two about today's workplace? Think again! We're talking trust, creativity, and collaboration – hunter-gatherer style. It's time to unleash that inner innovator. EAPs: Not Your Grandma's Employee Program: EAPs are getting a major facelift. Forget just cutting healthcare costs – we're talking career transformation support systems here. It's like having a career GPS for those bumpy roads ahead. Plus, get this – resilience and well-being aren't just feel-good factors; they're the new currency for corporate success. We're talking stock prices, performance, you name it. So, plug in, turn up the volume, and join us in shaping a workplace that's not just ready for the future but leaps ahead of it. Catch all this and more on this replay from one of the most popular episodes in 2023. Let's do it!
The world is changing faster than ever. The “Accelerating Rate of Change” suggests that humans will experience exponential rates of change this century. With the first quarter of the century nearly complete, there is little evidence that these predictions are false. We've seen massive changes in healthcare and medical technology, Artificial Intelligence has moved from potential to reality, space technology sees breakthroughs on a daily basis, climate change and climate technology are engaged in a battle that could determine the future of humanity, and social trends threaten to further divide us. All these things are true and we haven't even experienced the potential of quantum computing and fusion energy. That's a lot of change!In 2003, Ray Kurzweil said “the 21st century will be equivalent to 20,000 years of progress at today's rate of progress, which is a thousand times greater than the 20th century.” That's an unimaginable amount of change that has the potential to steamroll the rigid and those who are convinced that they can continue doing what they have always done. To thrive in a future that moves this quickly requires intention and a rare set of ingredients. These skills will help people flourish in the workplace and in their personal lives. In this interview, Dr. Gabriella Rosen Kellerman discusses the necessary ingredients to thrive at work now and in the future. She talks about the importance of resilience, creativity and innovation, forming strong social connections, doing work that matters, and being able to identify future scenarios well before they arrive. Most importantly, Gabriella unlocks the secrets for building our skills in each of these areas. Gabriella Rosen Kellerman is an author, entrepreneur, start-up executive, and Harvard-trained physician with expertise in behavioral and organizational, change, digital health, wellbeing, and AI. Her first book, Tomorrowmind, co-authored with Professor Martin Seligman, will be published by Atria in January 2023. She has served as Chief Product Officer and Chief Innovation Officer at BetterUp, a transformation platform for global professionals, and as Head of BetterUp Labs, BetterUp's research arm, which studies whole person development in partnership with labs at Harvard, University of Pennsylvania, Stanford, and many more.
Kathleen opens the show drinking a Mindbender American Pale Ale from Cape Cod Beer. She reviews her weekend in Cape Cod playing a sold-out show at the Cape Cod Melody Tent, starting her time at the end of the Cape in Provincetown seeing Miss Richfield 1981's show, and eating lobster rolls at the famous Lobster Pot. She finished her trip with a day at Martha's Vineyard, visiting the famous Jaws bridge. QUEEN NEWS: Kathleen reports that Queen Taylor Swift has been deemed a hero to the US Food Bank system, “GOOD BAD FOOD”: In her quest for delicious not-so-nutritious food, Kathleen samples Wise UPDATES: Kathleen gives updates on WeWork's plummeting stock and inevitable bankruptcy, a US judge sends FTX's Sam Bankman-Fried to jail over witness tampering, and 100 employees at BetterUp have been laid off while Prince Harry collects his seven-figure “ambassador” salary. “HOLY SHIT THEY FOUND IT”: Kathleen is amazed to read about the discovery of a 300K-year-old skull linked to the extinct Denisovan species and a new creature with 20 arms has been found lurking in the Antarctic sea. FRONT PAGE PUB NEWS: Kathleen shares articles about Colorado getting its first Buc-ee's, Zuckerberg dismisses Elon for avoiding a cage fight, a newly identified pack of endangered gray wolves are roaming in Sierra Nevada, the Milwaukee Brewers could move to another city after the 2023 season, a woman is attached by a vicious river otter in Montana, the number 1 worst US state to retire in, an Appalachian farmer who lives off the grid is looking for a wife, and short-term rentals such as Airbnb Dream are becoming harder to make profitable. WHAT TO WATCH THIS WEEK: Kathleen recommends watching “Painkiller” on Netflix, and her new stand-up Special “Hunting Bigfoot” on Prime Video.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
On Passion Struck, I interview Gabriella Rosen Kellerman, MD, about the future of work and how professionals can successfully adapt to constant change. Kellerman, a seasoned healthcare professional and Chief Innovation Officer at BetterUp, discussed the importance of resilience, creativity, and adaptability in today's dynamic work environments. Dr. Rosen Kellerman is the co-author with Martin Seligman of Tomorrowmind: Thriving at Work with Resilience, Creativity, and Connection―Now and in an Uncertain Future. Adapting to Tomorrowmind with Dr. Gabriella Rosen Kellerman: Strategies for Success During the conversation, Gabriella highlights the need for both companies and individuals to develop a range of skills, including emotional intelligence, problem-solving abilities, and the capacity to form meaningful connections. She also offered advice on thriving in the future of work, emphasizing the importance of focusing on soft skills, being open to change, and cultivating a sense of purpose in one's career. Full show notes and resources can be found here: https://passionstruck.com/gabriella-rosen-kellerman-on-future-of-work/ Brought to you by Green Chef. Use code passionstruck60 to get $60 off, plus free shipping!” Brought to you by Indeed. Head to https://www.indeed.com/passionstruck, where you can receive a $75 credit to attract, interview, and hire in one place. --► For information about advertisers and promo codes, go to: https://passionstruck.com/deals/ Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally! --► Prefer to watch this interview: --► Subscribe to Our YouTube Channel Here: https://youtu.be/qR3z2VoR7t8 Want to find your purpose in life? I provide my six simple steps to achieving it - passionstruck.com/5-simple-steps-to-find-your-passion-in-life/ Catch my interview with Gaia Bernstein on how to overcome tech addiction: https://passionstruck.com/gaia-bernstein-fix-the-tech-addiction-crisis/ Want to hear my best interviews from 2022? Check out episode 233 on intentional greatness and episode 234 on intentional behavior change. ===== FOLLOW ON THE SOCIALS ===== * Instagram: https://www.instagram.com/passion_struck_podcast * Facebook: https://www.facebook.com/johnrmiles.c0m Learn more about John: https://johnrmiles.com/
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