Business Connections Live - The UK's Leading Online Business TV Channel

The Festival of Enterprise Part 2 BCL278 Business Showcases We continue our review of The Festival of Enterprise Part 2 which took place at the NEC. The Festival of  Enterprise is a is the yearly show for SMEs, business startups, and entrepreneurs. Business Connections Live TV and Racheal Taplins, Media March Maker Service presented the media hub at the show. Business Connections Live TV  interviewed a number of businesses and business owners to produce there Business Showcase Videos. These Business Showcase videos are featured on today's programme so enjoy The Festival of Enterprise Part 2. Your own Business Showcase Video – Find out more! If you would like a similar Business showcase for your business then call the studio on 01784 256777 or follow this link to our Business Showcase Application Page. What is The Festival of Enterprise The Festival of Enterprise is the fuel you need to get your business to where you want it to be. And sooner, rather than later Strategy can be sidetracked in the day to day running of a business, and scaling up takes the back seat as you end up dealing with piles of paperwork, projects going wrong, or dealing with your overflowing inbox. This shows in the statistics – according to the ScaleUp Institute, scaleups bring in £1.3tn of the £1.9tn generated by all UK SMEs. The remainder is brought in by millions of companies not making anywhere near as much of an impact as they could. There’s clearly more than a few secrets business owners need to learn about when it comes to growth. Fortunately, the Festival of Enterprise will reveal them all.

Video can massively grow your business Video can massively grow your business! it’s a statement we often hear. Video is the key to unlocking the true potential of your website and raising your individual profile and industry influence. Steve Mills and Steve Hyland will be talking about how video can massively grow yow business by simply having a marketing strategy that includes strategic video content. We also look at how you should incorporate video into every aspect of your marketing from website design to email automation campaigns and social media. Research into the impact of Video is very convincing: 2018 Video Marketing Volume Statistics 82% of Twitter users watch video content on Twitter YouTube has over a billion users, almost one-third of total internet users 45% of people watch more than an hour of Facebook or YouTube videos a week. More than 500 million hours of videos are watched on YouTube each day. One-third of online activity is spent watching video. Over half a BILLION people are watching video on Facebook every day. Who is Steve Mills Steve Mills is an old friend to the programme. He helps companies to grow sales by making Sales and Marketing more effective. He does this by finding overlooked sales and marketing opportunities and customising the sales and marketing processes. He’s been featured on TV, Radio and throughout the media. and worked in the UK, USA, Dubai, Abu Dhabi, Singapore, Switzerland & Vietnam. He has over 300 published videos on YouTube and 1,000’s of blog posts. He’s an on-demand business speaker, trainer, and advisor, with a social media following of over 250,000 people, with over 10 years of content viewed and 50,000 page views every month.

How to Unlock your LinkedIn to improve your business BCL259 Get more from LinkedIn to grow your business LinkedIn Unlocking and how to have a magnetic Profile that attracts the best and repels the rest. Angus will talk us through the importance of Keywords, This is all about Brand  You and the various sections of your LinkedIn Profile. He will be discussing how problem solving and storytelling are key parts of your profile. Angus will also be looking at searching, how to get around the commercial limits and how to save searches. Who is Angus Grady Angus Grady LinkedIn Unlocker. Angus Grady is a well respected and internationally known LinkedIn expert who brings a different perspective to delivering training. He hates being called a trainer and prefers to see himself as an Unlocker of potential. Humorous delivery style with a slightly direct approach and has been called the Winston Wolf of LinkedIn. His direct style rarely offends but often raises eyebrows. Mentioned in Forbes as a leading LinkedIn exponent and part of an international group of well respected LinkedIn experts that meet regularly in the UK to share expertise and learnings.  

Managing your brand image online. Online Brand Reputation Management is critical in today’s online world. Many of us before we buy a product or a service will go online to qualify the purchase and its not just big brands that take their brand image seriously. With the influence of social media and in the B2B market an ill-conceived post on Linkedin or Facebook can spell ruin for a small business. So what do we need to do to protect your online brand reputation and how do we manage it.  On this programme, Relton Herron will be giving examples of what is needed  for Online Brand Reputation Management Online Brand Reputation Management Monitoring, Managing and Influencing your brand image online. What you need to consider from a small business to a Global player and how to differentiate yourself from your competition and save yourself from a Public Relations disaster. Who is Relton Herron Relton Herron delivers strategy and implementation for Brands online. Enabling them to grow their bottom line and spheres of influence, by leveraging all appropriate Digital Marketing Channels for their Brand. He’s currently acting Chief Digital Officer for a multi-million digital portfolio which he built up from £22k per annum. Also, He, assist other SME’s in building their online presence and revenues. Relton Associates Relton Associates specializes in Digital Marketing and Branding. Online Brand Reputation Management is where the two worlds naturally meet. With solid experience with the likes of: NATO, Saatchi & Saatchi, Sony Music, Tesco, Dr Gillian McKeith, OSCE and others

Successful New Media Marketing BCL260 Connect with existing & future clients New Media Marketing is the new buzz word amongst internet marketers. On this programme legendary global speaker Frank Furness shares some of the secrets of successful online and offline marketing. Connecting and communicating with existing and future clients is becoming increasingly more important. Social media platforms have developed and now should be used as part of any strategic marketing campaign. Marketing has changed dramatically and Frank will explore the science of using the internet to connect with existing & future clients, create brand awareness and use the latest tools, software and technology to put companies ahead of the competitors and be seen as leaders in their field. Powerful Marketing Ideas Frank will share ‘attraction marketing’ strategies to build your company brand, drive traffic to your website, dominate Google, and share the strategies of successful companies that are using ‘new media marketing’ successfully. Who is Frank Furness Frank Furness is an international motivational speaker, trainer, and author. His credentials include 20 years of exceptional business success in sales, management, training and consulting and is a social media specialist. Frank has helped audiences around the world to shine with improved sales, leadership and communication skills.  

How to create an online course BCL258 From your experience, know-how and expertise Your content is your greatest asset.  You may be a trainer, consultant or speaker who would like to develop an online course. What are the secrets to developing a successful course? Can you use existing material and repurpose it. How long should it be and most importantly how do you promote it?   Michael Brook from My Expertise on Line will show you how you could create passive income from an online training course. Michael will also share with you the Total Online Course Blueprint… this is a tried and tested process that we use to create our own online courses and courses for our Done For You Clients. Who is Michael Brook Michael has been educating business people for over 30 years… In 1999 he left a senior position in the Pharmaceutical Industry to start his own training and development business… which he is still running. Professional Excellence specialises in Influence persuasion, behavioural change and communication applied to all aspects of business including sales. Marketing and leadership. Michael is an NLP Master Business Practitioner, NLP Master Trainer and Qualified Clinical Hypnotherapist. Michael is an experienced business film/video creator having studied with Michael Rosenblum (the father of video journalism) and Den Lennie…For the past 4 years, Michael has specialised in helping people in the expert space or helping professions to take their experience, know-how and expertise and create their own online courses.

Brexit advice for importers and exporters BCL257 Tariffs, Customs and more… Should the UK leave the EU on 22nd May without a deal, businesses that import from and/or export to the EU will be faced with additional controls and requirements that they currently do no need to do when trading with the EU. In a no-deal scenario, businesses will be faced with making Customs Declarations for imports and exports, understanding commodity codes and the tariffs and duties attached to these codes, understanding Incoterm rules and the obligations, additional paperwork requirements, changes with rules of origin and possible implications to UK exemption from the EU trade agreements. This programme will look at how UK importers and exporters trading with the EU and other overseas countries can prepare for these changes, in the event of a no-deal scenario, where they can find support and information and how to minimise the potential disruption. Who is Gary Hayes, International Trade Manager, Surrey Chambers of Commerce Gary is the International Trade Manager at Surrey Chambers of Commerce where he has been since 2015. Along with his team, Gary has been providing International Trade services, including their successful export documentation service, to over 500 Surrey businesses. Gary has been co-ordinating Surrey Chambers response to Brexit, providing useful information and guidance to their 1500 members. Gary sits on various Brexit Intelligence and Planning groups providing business feedback to the British Chambers of Commerce and working with Enterprise M3 in supporting the Brexit Clinics being held in Surrey and Hampshire.

Brexit What Now? BCL256 Where to now and our standing in Europe. On 12th March 2019 the Prime Minister Theresa May’s deal was rejected again. She will ask the EU for a delay to Brexit. But if parliament reject her deal again then she says she will seek a longer extension from the EU – but any delay has to be agreed by the 27 other EU member states. Extending our departure beyond three months would mean that the UK would have to take part in May’s European Parliament elections. As the law hasn’t been changed, we could still technically leave the EU on 29th March 2019. We discuss the effect on UK business and asking if the uncertainty is undermining our forward planning? Who is Linda Bazant Linda Bazant is a Barrister and member of the Brexit Advisory Team.. She is a member of Gray’s Inn and the Bar Association of Commerce and Finance in Industry. Specializing in corporate and media law with special emphasis on compliance and corporate governance, she advises major blue-chip companies on the implementation of legal process and procedures. She continues to be a keynote speaker for the Data Protection World Forum and panel member on Brexit for Surrey Chambers of Commerce and Enterprise M3/LEP in addition to providing consultancy and bespoke training for her clients and regular webinars. Engaging customers and prospects in the right way bring huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn’t teach people how to sell, but simply shows them how to help their customers to buy Who is Gordon Colquhoun Gordon Colquhoun is a co-director of the Brexit Advisory Team which is committed to supporting their clients successfully engage and navigate through the Brexit process. Our core expertise is based on a multi-disciplinary team with experience and knowledge across a range of environments. The foundation of our consultancy is built on strong relationships with international law firms and academia, which enables us to underpin our service provision with relevant legal and regulatory knowledge.

Telephone Etiquette and Sniper Selling BCL255 The importance of Telephone Etiquette and the secret to Sniper Selling The Telephone Assassin is on a mission to get businesses talking again and stopping people from hiding behind their emails and social media. Anthony will be explaining the importance of telephone etiquette and why bringing a service-lead twist to “telemarketing” is so important and impact your telesales success. On the programme we discuss how Anthony gives people the confidence to pick up the phone and the skills to Make Every Call Count. Telesales and Cold Calling Engaging customers and prospects in the right way bring huge value to both parties. Helping business to find more opportunities and converting more enquiries into sales. Anthony doesn’t teach people how to sell, but simply shows them how to help their customers to buy Who is Anthony Stears Anthony is an international keynote speaker better known as “The Telephone Assassin”. He’s an author and is he often uses training to accelerate the learning process. After making calls for a huge range of business Anthony found himself as the sales and marketing manager for 5 different companies all at the same time. Because of this he realised that his growing waiting list of clients needed to be serviced too. After working closely with an NLP master trainer he was able to teach people to “fish for themselves”, as he started to really understand the power of his communication style, and combined with the structure he had developed, Anthony began to run a Telemarketing Masterclass.

How to Buy a Business Without Risking Your Own Cash Discover the skills needed to buy a business How to buy a business – buying another business is the fastest way to grow your company – and Jonathan Jay mentors business owners to do exactly that – without personal risk or using their savings. Jonathan Jay and his team of business buying and selling experts will train you in the steps to buying a business, growth by acquisition, how to sell a company and business turnaround. If you want expert guidance on how to buy a business or how to sell your business effectively without business brokers – you’re in the right place! Maybe you want to understand the best way to borrow money to buy a company or how you go about buying a business with no money down. There are many no money down business opportunities, even when buying an established business When you see a small business for sale or any business for sale you might wonder how to buy a business and how to best go about valuing a business. Who is Jonathan Jay For over 20 years, Jonathan Jay has bought and sold companies, making millions along the way. He was Entrepreneur of the Week in the Financial Times and helped families move abroad and set up businesses in other countries for BBC’s Get a New Life TV show

How To Increase Sales to £100,000 in six months or less Break the £100.000 barrier and scale your business How To Increase Sales to £100,000 in six months or less, is this all a dream or can this be a reality. Are you doing more of the same thing each day but expecting different results. On today’s programme Steve Mills talks about the actions you need to take to increase your business profitability. The programme is for business owners who are either a startup or who have been in business for a few years but have still not broken the £100,000 barrier and who want to scale their business with predictable business advice, business systems, automation, digital marketing, PPC ads, marketing without money strategies and more of EVERYTHING THAT IS REQUIRED TO INCREASE SALES TO OVER £100K. Who is Steve Mills Steve Mills is an old friend to the programme. He helps companies to grow sales by making Sales and Marketing more effective. He does this by finding overlooked sales and marketing opportunities and customising the sales and marketing processes. He’s been featured on TV, Radio and throughout the media. and worked in the UK, USA, Dubai, Abu Dhabi, Singapore, Switzerland & Vietnam. He has over 300 published videos on YouTube and 1,000’s of blog posts. He’s an on-demand business speaker, trainer and advisor, with a social media following of over 250,000 people, with over 10 years of content viewed and 50,000 page views every month.  

Your 7 Transformational Steps To Sales Success How To Build Predictable Sales Growth For Your Business You will learn, through this proven system using Social Media how you can find 100 cold leads in your chosen target market and turn these into 8 to 13 Hot Prospects without paying a single pound, dollar or dime to Google, LinkedIn or Facebook. Using this methodology you will then have a continual supply of prospects ASKING to have more information or to have sales based conversations! Who is Rupert Honywood As the founder of Business Growth Bureau, Rupert Honywood believes that every director or business owner should have the opportunity to unlock their hidden potential and to achieve success. He wants the Bureau to be your strategic partners in achieving business growth. He loves to create virtual circles where every party (from customers to prospects, investors, staff, advocates and suppliers) wins out of the relationship with organisations that wish to work collaboratively. As a consequence, he believes that we all benefit from the leverage effect that this creates when we are here to support each other’s success. This is not only is a nice way to do business but it builds on the relationship of trust and this helps in achieving strong sustainable growth.

Positive Nutrition Strategic Eating to Upgrade your Health and Energy Positive Nutrition what is it and how can it be put to applied to the workplace  – Kate Cook a nutrition and wellness expert, author and keynote speaker will discuss strategic eating showing you how to have a blueprint and a map of the food landscape so that you know how to navigate it with confidence. Kate delivers a down-to-earth, no-nonsense approach to eating well. With so much confusion around diet, food and eating Kate aims to put a clear structure in place empowering you to make wise and nurturing choices around food, for both work dynamism and focussed-living. Who is Kate Cook, The Nutrition Coach Kate Cook is a corporate wellness expert, nutritional therapist, international speaker, and founder of The Nutrition Coach Clinic in Harley Street, London. Kate Cook gives talks and workshops to business clients empowering their staff to adopt healthier lifestyles. Fresh, creative, and practical information is delivered in an interactive style that encourages involvement and engagement.

What is your blockchain business strategy? Blockchain what is it and what can it do for you?  If you are confused about how it could be used in your business then this is the programme that will explain all. Troy Norcross from Blockchain Rookies will be discussing how Blockchain is disrupting business models, ecosystems and industries. Troy will provide detail on some leading use cases in supply chain management, anti-counterfeiting and healthcare. In his work at Blockchain Rookies, he will share with us the key questions you need to ask when developing your own blockchain business strategy. Who is Troy Norcross, Co-Founder Blockchain Rookies Troy Norcross is co-Founder of Blockchain Rookies. Troy has been providing corporate education and strategy related to blockchain for the past 2 years in the UK but also across Asia and India. Troy has appeared in London’s City AM, the Irish Examiner – has been interviewed on multiple podcasts and of course is a previous guest here on Business Connections Live. Troy’s main focus is on looking at how Blockchain will impact business with only limited focus on the technology behind Blockchain and cryptocurrencies.

How To Prepare For A No-Deal Brexit There is a lot of media coverage around a No-Deal Brexit. The UK is scheduled to leave the EU on 29 March 2019. If a formal withdrawal treaty has not been signed by this point, all EU rules and regulations will instantly cease to apply to the UK. But what does this mean to businesses across the UK? Does the recent spate of closures, in particular, the motor industry and headquarter moves does it spell the end for growth in the UK. Interestingly figures suggest that the UK will grow more over the next five years than many of its current European partners. So what would be the impact of a No Deal Brexit? Currently, it means there will be no remaining agreements between Britain and the EU on how to manage customs, trade, travel or citizens rights. A no-deal Brexit also means that the transition period from March 2019 to December 2020, would be off the table. Without a bilateral trade deal with the EU, Britain would be subject to World Trade Organization (WTO) rules. UK exports would face the same customs checks and tariffs as other countries outside of the EU. On this programme, we explore the possible consequences of No Deal Brexit and the impact of trade limitations for the UK and EU especially Germany and France which would carry costly implications for the car and agricultural industries. Who is Linda Bazant Linda is a Barrister with a Law and Politics degree and is a member of Gray’s Inn and BACFI. She is also joint founder of Business Connections Live TV. Linda provides Brexit readiness assessments and Data Protection (GDPR) guidance and advice to business. She also offers UK representation for controllers as well as Data Protection Officer Trainer & Speaker services.

Lies, Damned Lies, and the Wrong Statistics Measuring what matters to customers for positive outcomes – The end is Insight Measuring customer satisfaction is often as unreliable and surprising as election or referendum polls. The downside of believing what people say they will do and what they do can have many politicians and business people going in entirely the wrong way politically and strategically. Many businesses look at customer satisfaction as a necessary evil and some cases don't devote enough time and attention to it. But what are the consequences and statistically will it have an impact on your business. Measuring customer satisfaction Really understanding your customers’ needs and wants, the differences between them, and how they truly feel about your company are critical, non-negotiable elements in measuring what is important to them and their decisions to continue to do business with you. And if you don’t know the answer to that, then how long have you got? Who is Gerry Brown Gerry Brown is on a mission to save the world from bad customer service. He helps businesses save customers at risk of drowning in a sea of indifference and breathes life into their customer service operations and customer experience strategy. Gerry Brown is an expert at measuring customer satisfaction.

The Business Christmas Special – A look back at the year Welcome to the Business Christmas Special. Thank you to all our guests who appeared on Business Connections Live TV over the past twelve months. Here’s a selection of our on-air business experts. On the Business Christmas Special, we look at everything from how to use slides and automation in your marketing to the technology available for conferencing and how to handle stress. By appearing on Business Connections Live it is the perfect opportunity for those thought leaders who want to increase there profile, add to the experience and expertise, who are looking for content to market and promote their speaking business and to grow their confidence in the media. If you would like to appear on Business Connections Live please don’t hesitate to contact the studio. studio@businessconnectionslive.com or call 01784 256777. PR, Press agencies and marketing organisations if you wish to help your clients increase their profile then please contact us. We can also produce bespoke and branded programmes for larger organisations. The programmes are suitable for internal communications and B2B newsletters. So sit back and enjoy the Business Christmas Special  from Business Connections Live with Steve Hyland and Linda Bazant.

Are You Google Fit For Business On this show, we ask the question,  ARE YOU GOOGLE FIT FOR BUSINESS?. Gain a greater understanding of what Google is looking for from your website to improve your business’ SEO You can have the most beautiful website in the worldd, but if no one can find it because the search engines can’t read it, then how much use is it? We will explain how important SEO is and how it will make your website Google fit for business. Make your website Google Fit For Business with effective SEO Search Engine Optimisation (SEO) is often portrayed as something complex, surrounded by ‘smoke and mirrors’ when discussed with agencies. It’s difficult to understand what agencies do, they’re reluctant to tell you how they do it too (so how can you check they’ve done what they said they would do. More importantly  how do you know it’s working?) Who is Relton Herron Relton Herron delivers strategy and implementation for Brands online.  Enabling them to grow their bottom line and spheres of influence, by leveraging all appropriate Digital Marketing Channels for their Brand. He’s currently acting Chief Digital Officer for a multi-million digital portfolio which he built up from £22k per annum. Also He, assist other SME’s in building their online presence and revenues

ow to Minimise Stress and Increase Productivity On this show, we look at How to Minimise Stress and Increase Productivity. We are all busy. Caught up on the seemingly endless treadmill of emails, work pressures, information overload, constant distractions and the feeling of ‘there’s never enough time’! As a result, we never take the opportunity to consider if there is a different approach we could take that would help us be calmer, more productive and effective. In this show.   How to Minimise Stress Without Losing Your Oomph! Sarah Alexander will talk about how to minimise stress and increase productivity and calm confidence from the perspective of understanding our psychology and the functioning of our brain. Who is Sarah Alexander Sarah has been a business adviser, coach, trainer and speaker for 17 years. Typically, Sarah works with Surrey business owners and senior directors of growing and established businesses who are concerned about the pressure or challenge that they, or their team, are under. They worry that they are not taking good decisions or problem solving well and fear they are not communicating effectively or presenting confidently in front of clients or audiences. All of this impacts productivity, staff morale and ultimately, the business bottom line. Formerly, Sarah was a dressage rider running a small equestrian centre for twelve years. During this time, Sarah turned around the failing business and generated a consistently profitable ‘high-end’ concern that thrived through economic recession when other similar businesses were failing. Before selling that business in 2001, she learnt first-hand the tools of visualisation, mindfulness, sports psychology, NLP and other development techniques to achieve her own best performance and inspire that in others.

 Since then, Sarah has combined these techniques with the latest neuroscience and worked successfully with people on the international stage including entrepreneurs, actors, sports professionals and a winner of the prestigious PGA Golf Championships. She has also taught leadership development programmes for Shell and other multinationals in the UK, Europe and the Far East. Sarah has written many articles for magazines and national newspapers including The Financial Times, The Daily Telegraph, The Daily Mail, The Daily Express and Huffington Post. She has also spoken regularly on the radio. She is the author of Spiritual Intelligence in Leadership and Spiritual Intelligence in Business.


Brexit – Is your supply chain prepared or is it too late? Brexit is nearly upon us and there are many companies out there who seem to still have their heads in the sand. With four months to go, there is still no clear picture of whether we face a hard or soft Brexit, with the key parliamentary vote on the ‘divorce deal’ planned for December. Is Your Supply Chain Brexit Ready? Is your company prepared for either scenario? If it’s ‘no deal’, what will the effects likely be on companies supply chains in terms of delays, costs, and what actions should companies be taking to understand the risks and what can still be done to mitigate them even at this late stage? Even if the vote goes in favour of the deal, we then move to the ongoing future trade negotiations during the two year transition period. What should companies be looking at during that period? Who is Paul Mayhew Paul Mayhew FCILT is the Owner of Wyndham Solutions Ltd, an independent supply chain and Brexit consultancy. Paul is also a member of the Brexit Advisory Team. He has held global Senior Management roles in supply chain for over thirty-five years, with companies such as Geest, Bausch and Lomb, and Johnson Matthey. Paul led the supply chain focus on Brexit at Johnson Matthey, and in the last year has focused on offering advice to many organisations on their Brexit strategy. He is also a member of the Agile Supply Chain Research Club at Cranfield University and is a Fellow of the Chartered Institute of Logistics and Transport. 

Understanding the Customer Journey We often hear the mantra, Understanding the Customer Journey – From Sale to Retention. But what does it really mean? Is it just, customer care or is it a set of processes and procedures that can be applied to any business. Matt will be talking about how to win more business but also do more business with existing customers, talking about the importance of having both a process for sales and one for customer retention. How people focus on the tools rather than the reasons for using them and the impact they can actually have Who is Matthew Ruddle Matt Ruddle has worked with over 5000 clients worldwide helping them build their sales processes and customer retention plans to achieve great success. Having won awards for customer satisfaction, he knows how to win business and keep it. Working with a diverse and broad base of clients from huge sporting organisations through to new businesses just starting out, this has allowed him to learn the important lessons that businesses need for success and develop his own methodology for helping them achieve and understand the processes of the Customer Journey – From Sale to Retention

Your Slides Suck! Top tips for tip-top presentations. When it comes to Professional Presentation visual ads, how do you design compelling slide decks? Have you ever sat through a presentation where you have been bored stiff? Too much information on each slide, cluttered and confusing. Its often called Death By Powerpoint! The sad fact is its not the tools (Powerpoint, Keynote) but the way they are used. David Hensen explains the key things you need to remember when creating a Powerpoint or Keynote presentation and what some of us forget. David will cover the elements that make a professional presentation slide deck that will wow your audience. He will talk about some of the things that will help you present effectively when using slides such as when to use slides, the use of images and the effective use of animations. Who is David Henson David Henson is The Slide Presentation Man. He set up The Regent Slide Company in 1986 and spent 13 years producing and imaging thousands of 35mm slides for many and varied businesses. But it wasn’t until he joined Toastmasters 6 years ago and the Professional Speaking Association 3 years ago that he realised that even good speakers produce bad slides. And now he’s on a crusade to eradicate excruciatingly boring slide presentations and to teach people how to produce professional presentation slides that wow their audience and that make their talks memorable and effective. He does this in several ways: * Via his book entitled Your Slides Suck! * By going out and speaking about how to produce better slide presentations * Via training and workshops * And mostly by designing effective, impactful, and beautiful presentations for clients.

How to Take your Business to Organisational Excellence Even well-established businesses can fail when it comes to Organisational Excellence. They don’t plan to fail, but they often fail to plan. They concentrate on being good at what they do, but in the process fall foul of “blind spots” and don’t have the time, energy or flexibility to take their organisation to the next level. Paul Glynn from Sandler Training (Southern Counties) takes us through just some of those blind spots., He gives a whistle-stop tour through 6 stages (Planning, Positions, People, Process, Performetrics, Passion) and some of the 24 steps towards Organisation Excellence. Going through these steps inevitably means asking some awkward questions like: “Have the business leaders updated the personal vision and shared it with all employees?” “Do we know who we need in each part of the business and do we have the right people there?” “How do we fill the skills gaps?” “Are processes reviewed for relevance and effectiveness?” “Are accountability and incentives working?” “Where are we on the scale of being an effective organisation?” Lots to talk about; your business in 3 to 5 years’ time! Who is Paul Glynn Paul Glynn is Managing Director of Sandler Training (Southern Counties) and has been running for almost a decade as part of the worldwide Sandler network. Paul Glynn returns to Business Connections Live, not this time to talk about revenue generation but the broader picture of Organisational Excellence. Paul is recognized as a top trainer from the worlds’ premiere Sales and Management training organization, Paul will ensure a challenging, thought-provoking programme.

The 3 Mistakes That Undermine ROI from Marketing Most businesses, big and small, make at least 3 mistakes when it comes to ROI from marketing. These mistakes reduce the effectiveness of the marketing and therefore hamper the return on investment that comes from the expenditure. Many spend their money on getting advertising in front of a broad, generic audience. What the fail to do is target specific sub-sets of prospects and then drive them to specific lead capture mechanism. But the biggest cardinal sin is they don’t follow-up consistently with prospects over an extended period of time. This means they are not front of mind when they are ready to buy. They neglect the relationship with existing and previous customers. Who is David Holland Following an extensive career with Procter & Gamble, Kraft Foods and IBM, David Holland became a small business owner. Today, he works with business owners to help them systemise their marketing and sales. This releases them from the pressures of needing to work in their business to earn a living. In 2006 he bought Infusionsoft to run EXELA. By 2011 EXELA was the leading Infusionsoft training company in the UK.

Done right, particularly in today’s climate of growing awareness of our rights to privacy and data protection, GDPR etc., businesses can use strong security as a differentiator. Who is Darren Chapman CyberScale was set up in 2017 by Darren Chapman to deliver pragmatic IT security support and solutions to businesses large and small. CyberScale offers Cyber Security assessments, Data Protection and GDPR data security support, Advisory services and Awareness Programmes. Its particular aim is to enable businesses to prepare and protect themselves without getting in the way of doing business, hence Pragmatic IT Security.  

How do Google AdWords/Ads work? How to advertise on Google a guide for business Should you advertise on Google? Without doubt, Google advertising is a great marketing strategy for business owners of all sizes. You can show an ad for your business to people who are actively searching for your products or services at that very moment. This type of targeting alone makes Google a very attractive option for SME’s. For many years, the best way to advertise on Google has been through Google AdWords now known as Google Ads. Google Ads is the paid advertising feature offered by Google themselves, allowing business to run targeted ads to their users. This, in turn, helps to increase website traffic and leads to a higher conversion rate. When Google is the highest-ranking search engine in the world, Google Ads is, without a doubt, the most cost-effective way of getting your business out there. Who is Dominic Renshaw Dominic founded AdExtra in 2011, as a way to support his passion for online marketing. But he didn’t start out as a marketer. In fact, Dominic began his career with a degree in Law from Staffordshire University, before moving into retail. There, he gained extensive and in-depth knowledge of both marketing and general business operations, working for brands such as Selfridges, Harrods and Shell UK. In 2004, he decided to take the plunge and become self-employed, running an events company for many years before he realised his dream and created AdExtra a Google Ads specialist. Since then, he has qualified as a Google AdWords expert and Analytics Certified Partner and is the driving force behind AdExtra’s success. On this edition of Business Connections Live,Dominic explains: Knowledge of how to create a Google Ads campaign. The importance of keyword choice. An understanding of where ads are shown. An understanding of which types of ads to use for your product or service. An understanding of working out how much your Ads will cost. An understanding of how to track your ROI. Learn the Google fundamentals on using Adwords and Google Ads: What happens when you search on Google. How do I determine the keywords to use? What gets entered into Google Auctions. How does Google determine which ads are shown and where? How does Google determine what you pay? How to track your ROI.

How to improve your pricing and increase your profits Strategies and advice that any SME can use So how to improve your pricing strategy? For many businesses, they find themselves in the dilemma of how to price the product and services they offer. Getting this wrong can have a catastrophic effect on the profitability of the business. On this edition of Business Connections Live, we explain the basic principles that any business can apply to their pricing strategy to increase profits and help their business grow. The Pricing Coach and How to improve your pricing strategy Mark Peacock, The Pricing Coach, will be talking about why pricing is the most important part of your business mix, and he will be offering simple tips and advice that any business can use to improve their prices and increase their profits. Who is Mark Peacock Mark has had a 25-year career with large brands in marketing, product and business management, and has run a +£20m business with over 100 staff, growing its bottom line by over 250%. Pricing has always played a part in Mark’s approach and his passion is now helping SMEs to increase their profits through better pricing strategies that deliver greater customer value. On this edition of Business Connections Live, Mark explains Why pricing is the most important lever for achieving higher earnings The 5 main reasons why businesses don’t spend enough time on pricing How to increase your prices (50 different pricing strategies) The psychology of pricing and how to use this to your advantage How to communicate your prices with confidence My 6 key principles of pricing (which have nothing to do with cost!) Learn the business fundamentals on how your business can achieve: Learn new strategies that anyone can use to increase your prices Achieve higher earnings and deliver better customer value Confidently sell and market your prices knowing that you have a well thought out pricing strategy

How To Deliver Successful Business Outcomes How To Deliver Successful Business Outcomes. Steve Hyland talks to Jim McLaughlin, Chair of Vistage – the No 1 Peer Advisory Group with 2000 UK members. Dun & Bradstreet research demonstrates that Vistage member companies grow 2.2 times faster than non-member companies. We’ll explore how and why. What is Vistage If you are willing to talk candidly about the tough decisions you face, fellow members will rally around you, listen, ask tough questions and bring to bear every resource they have to help you grow as a leader and improve the workings of your business. When our members have access to new perspectives – whether from fellow business peers, their Vistage Chair, or expert speakers – they expand their view beyond their company walls in a way that traditional executive leadership training just can’t offer. Who is Jim McLaughlin Jim has a background as a leader in business development for blue chip organisations including Reed International and Racal Group, culminating in a six-year stint as International Sales Director for online information at the Financial Times. With 20 years subsequently running his own businesses, he has a profound understanding of what it takes to achieve success. He knows from personal experience the frustrations and difficulties that can accompany the quest to achieve business goals without sacrificing a healthy work/life balance. On this edition of Business Connections Live, Jim explains How a group works The power of the Peer Advisory model How it delivers better decision making Why continuous learning matters Why Vistage member companies grow 2.2 times faster than their competitors Learn the business fundamentals on how your business can achieve: Better business outcomes More satisfying work life Better work/life balance

How Will GDPR Affect Sales How Will GDPR Affect Sales – Train your sales force to use GDPR as a benefit when promoting your product. The whole purpose of GDPR is to engender trust. Trust in your business. Trust in Your product; Trust in your people. You B2B customers will want to know that you are demonstrably GDPR compliant as part of the contract that they enter into with you, especially if you are a third party processor. Being able to assure them that you have been GDPR audited and can provide them with a copy of your GDPR policy and Privacy Notice means that your customer know that they can deal with you safely and securely and also lets them know that you take the protection of their personal data very seriously. And what about prospecting and finding new customers?  Telephone Calls – Emails – Networking – Social Selling – Third Party Lists – Cold Calling – Referrals Now is the time to use GDPR to increase sales – not mourn their passing!!! Linda Bazant is a Barrister and GDPR Auditor/Assessor, Trainer & Speaker. In addition to being available to audit/assess your business for GDPR, Linda can also offer bespoke Employee Awareness training courses for your in-house team from Board Level down. She is also available to speak at events, conferences and team briefings. On this edition of Business Connections Live, Linda Bazant will explain How to sell using GDPR Safe prospecting The resurgence of cold calling Introductory emails Learn the business fundamentals on how your business can achieve: A sales platform built on trust A re-motivated sales force A culture of GDPR in your business Enhanced reputation of your brand

What is a Blockchain What is a Blockchain – Whats the difference between Bitcoin and Blockchain? This is the quick explanation you’ve been waiting for. On this edition of Business Connections Live Steve Hyland talks to Troy Norcross, Co-Founder of Blockchain Rookies who will explain “What is Blockchain?” using simple explanations and real-world examples. Troy will also help to separate blockchain from bitcoin. Based on Troy’s experience as CEO of Opengoods, he will explain how blockchain can be used to create incremental business value. Troy will also discuss Initial Coin Offerings (ICOs) from the perspective of regulation, asset class and as a means of raising capital. Troy runs through the best use for blockchain technology and why. The big question lies in DATA. Namely, ownership of that data. Bitcoin has no corporation behind it. It is run, owned and managed by the community with no single point of control, which is why it is a poster child for Blockchain. Shared, transparent access to data is the centre key of Blockchain technology. The Data belongs to the community, the Business provides the access. Who is Troy Norcross Troy runs his own strategy consultancy firm SER Team and has been working in the blockchain and cryptocurrency space for the past 2 years. Troy was CEO of Opengoods – a blockchain company building a platform to tokenise securities and is co-founder of Blockchain Rookies, a platform to educate enterprise clients on what is blockchain and how can it be applied to business. On this edition of Business Connections Live, Troy explains how After watching this interview you will: Be able to describe Blockchain to anyone Understand the key aspects of distributed ledger technology (DLT) and what makes a blockchain different Have a better understanding of ICOs and have a guideline for investing in ICOs Be able to cite real world examples of Blockchain beyond cryptocurrencies Know 2 of the most important dates in bitcoin history Learn the business fundamentals on how your business can achieve: After watching this interview you will: Look at your own industry and see where blockchain projects may disrupt your industry Be able to speak to your board, team or customers about the fundamentals of Blockchain Engage in a more sensible conversation about ICOs as investment and/or as a means of raising capital Win at the Bitcoin Pub Quiz

Making Word of Mouth really work Word of Mouth Marketing is seen as the most powerful way to grow a business, over 80% of all Word of Mouth conversations happen in the real world, between people. We all love stories. Yet most people think it just happens, in fact, there is a method and process to effective WOM. What is Word of Mouth Do you really understand what your relationship is with your customers and based on volume and intimacy how you should connect with them? Who are your advocates? How do you co-create and communicate with them and how do you do an effective referral? Word of Mouth should be a key part of your marketing mix and become the way you do business Who is Graham Wilson Graham spent 35 years in Healthcare Services, PharmaCo’s, Medical devices, Medical Tech and the Care sector. He was a Founding director in building the world’s biggest Pharmaceutical services and outsourcing business Innovex/Quintiles, driving consistent growth from 30- 60% per annum and from 9 people to 3500 in 11 Countries. During this time Graham lived and worked in the UK, the USA and Europe. Following the sale of Innovex, he Chaired and supported the growth of Healthcare Logistics Ltd to become market leader, from 60 to 800 staff, 174 clients and a significant exit. Over the past few years Graham has Chaired 6 businesses and been on 11 Boards from £300m to start up, driving strategy and growth Graham recently qualified as a Business Coach with Shirlaws, a leading Global Coaching business. He has run and developed behaviour programmes that focus on culture and performance for over 30 years and is a Qualified Clinical Hypnotherapist. Currently, Graham owns and runs a Care business and is MD of WoM Enterprise Ltd who are involved in leading-edge marketing support through Word of Mouth marketing He continues to Coach clients in multiple sectors. On this edition of Business Connections Live, Graham Wilson will help you: A better understanding of the value of Word of mouth An understanding of the power of advocates Why you need to get your story right Why word of mouth should become embedded in your culture Learn How to Create Content Quickly for Social Media: Why word of mouth is so important Understanding how we learn and how our customers behave The power of stories The power of real advocates WoM as a culture

How to Create Content Quickly for Social Media Are you feeling overwhelmed with constantly having to add content to your ravenous social media feed? Social media marketing expert, Nicky Kriel, will be sharing time-saving tips, tools and tactics to empower business owners to Create Content Quickly and easily for your social media. Who is Nicky Kriel Internationally recognised, Nicky Kriel is one of the UK’s top social media influencers. She is an international speaker and trainer and is the author of two social media books so far. Earlier this year she spoke at Social Media Marketing World in San Diego in California and delivered training in Doha, Qatar. She’s included in lists of the 50 top social media marketing influencers in the world and top 26 remarkable women you must follow on social media. She has been featured in Huffington Post, Inc, Guardian and Daily Telegraph and is regularly interviewed as an authority in Social Media on radio, podcasts, webcasts and television. She is passionate about inspiring and empowering businesses to use Social Media to grow. She uses her background in corporate marketing to help companies integrate Social Media into their own marketing and business strategies. As a Master NLP (Neuro-linguistic Practitioner) communication is her strength, teaching people to engage with the ‘social’ aspect of social networking: It’s not about tools and technology, but about people and relationships. Jargon is kept to the minimum with the focus being on practical advice, top tips, and guidance. She is the author of “Converting Conversations to Customers: The Essential Guide to Social Media Sales Success” and “How to Twitter for Business Success Nicky Kriel became a digital nomad last year. On this edition of Business Connections Live, Nicky Kriel will help you: Become more strategic about the type of content you produce Become more organised so that you save days each month Find out about useful tools that can save hours Save time on creating content so that you have more time to engage with your customers. Learn How to Create Content Quickly for Social Media: How to plan and schedule content How to repurpose old content How to curate great content for your target audience How to come up with ideas for SEO rich blog content How to create impactful images quickly How to create videos fast

How Video Collaboration gets things done Video Collaboration is changing the way we communicate socially and in business. Within a few short years, most websites will have the appearance of multichannel media organisations.  On this programme we discuss how the workplace has changed out of all recognition in the past 40 years. We look at how much of it is driven by the introduction of new communication technologies aimed at improving productivity and competitiveness. Video Conferencing From the widespread introduction of the fax machine to the personal desktop computer and word processing to video conferencing, workers have had to grapple with new technologies. Many have had to adjust their work practices in order for their organisations to keep pace. It was the advent of the Internet that has had and continues to have the most impact and it’s the generation that grew up on the Internet, the so-called Millenials, that is enthusiastically adopting these new technologies in the workplace to get things done and, as a result, driving changes in work practices at a pace never before seen. So how can businesses be ready, what are the technological changes, how will impact on remote working find out on this edition of Business Connections Live. Who is Doug Pidduck. Founder and CEO of Intermedia Communication Solutions.  A veteran of the video conferencing industry, Doug has spent 25 years in marketing and sales in this marketplace. On this edition of Business Connections Live, Colin Pidduck How Millenials are driving change in the workplace What are the key factors driving the growth in video collaboration? Working where you are – Using video in remote working & telecommuting Working in teams – the rise of global teams and ad hoc collaboration The rise of Huddle Rooms & Spaces How to save office space when deploying huddle rooms Learn the business fundamentals on how your business can achieve: An understanding of the changes occurring in the workplace driven by the millennial generation An appreciation of how video can be used to increase productivity and support efficient team work. An understanding some of the challenges of and solutions to deploying video technology in modern huddle rooms and spaces How to save floor space when deploying rooms for video collaboration

How To Sell Yourself Without Selling How To Sell Yourself Without Selling. Steve Hyland talks to Dexter Moscow who is an influence and persuasion coach working with major retailers and owner-run businesses, helping them to enhance their business pitching, presentation and selling activities. We discuss his new book The MOSCOW Method – How to Sell Yourself Without Selling. The MOSCOW Method He doesn’t want you to make the same mistakes he’s made, so rather than work the room why not command it and take centre stage? Take the opportunity to present to a room of prospects and get them to flock to you. He’s sold £millions worth of products for major brands on QVC The Shopping Channel and taught others to do the same. In this book, he will share his experiences of selling to an invisible audience on television and his work with major high street retailers, in the professions and in finance helping them to be more effective in front of their clients, customers and colleges. He will offer a practical self-help guide to those who want to excel at business pitching, presenting and speech making and who need to get their ideas, products or services accepted. He will lift the veil on the mysteries of personal influence and persuasion and detailing the 6 keys areas of how to create compelling business winning presentations. How to be able to engage with power and impact be it to an audience of one or many, at the front of the room, around a boardroom table, at a networking event or a social function. The methods and processes discussed are not hypothetical or theoretical but tried and tested that have enabled him to win lucrative contracts and project across sectors. This book has taken him 10 years to write and 3 decades as a Consultant, Sales Director and Equity Partner to hone the content, so why make the same mistakes he has made in his career Dexter Moscow He’s passion is working with people within major organisations and owner run businesses to maximise their selling, presentation and influencing skills. To enhance their activities networking, in interviews and where they need to impress colleges, clients and customers. To develop their Leadership, persuasion and communication skills to achieve the results needed to grow their business or advance their careers. On this edition of Business Connections Live, Dexter shows you how to CREATE content that will captivate, build credibility and establish trust. STRUCTURE your presentation to gain maximum engagement and buy-in. PREPARE yourself to present the perfect pitch. DELIVER it with power and impact. Learn the business fundamentals on how your business can Understand the power of Mind Set Objective Sensory Acuity Congruency Order Work the room

What’s the big deal about LinkedIn? Everybody talks about social media and it seems it’s essential to have some form of media presence. One of the big hitters for business has got to be LinkedIn. But are people getting the most out of the platform? On this programme, Steve Hyland talks to award-winning speaker Philip Calvert and asks “What’s the big deal about LinkedIn and how can I make it indispensable in my business?” LinkedIn where to start?. Most people have a LinkedIn profile, but very few have a clear understanding of WHY they are on the site.  In this wide-ranging interview with LinkedIn expert Philip Calvert, we’ll bust the myths that LinkedIn is just for recruiters and job seekers. Who’s Philip Calvert? Philip is an International speaker and author, helping businesses, entrepreneurs and sales professionals to attract more leads and customers from LinkedIn and Internet Marketing Kick start your LinkedIn Marketing on this edition of Business Connections Live How to get more leads from LinkedIn without paying for Premium The single most powerful and valuable feature on LinkedIn and how to use it The single biggest mistake people make on LinkedIn Little-known techniques to dramatically increase views on your posts A proven technique that dramatically improves your position in LinkedIn search results A simple and proven strategy that leads to more leads and sales – yet hardly anyone uses it… Learn the business fundamentals of how your business can achieve: Many more profile views Significantly higher positions in LinkedIn search results Less time wasted ‘dabbling’ on LinkedIn More conversations that result in meaningful business discussions A significantly improved experience of LinkedIn, which leads to it becoming a key resource in your business Exclusive LinkedIn Downloads from Philip Calvert Free membership of the LinkedIn Secrets Mastermind group – a private group on Facebook sharing even more LinkedIn tips, tricks and strategies: https://www.facebook.com/groups/LinkedInSecrets/ Free 21 page LinkedIn Cheat Sheet revealing LinkedIn Lead Generation Secrets – 20 proven strategies that the pros use available at https://www.calvertinternetmarketing.com/linkedin-cheat-sheet List of internet marketing resources and books (most are free) that I use and highly recommend, including a free trial of the online marketing software I use: http://www.calvertinternetmarketing.com/philip-recommends For more great information visit our Guests website or follow them on Social Media. Website: http://www.philipcalvert.com Twitter: @philipcalvert Facebook: www.facebook.com/SocialMediaSpeaker/ LinkedIn: www.linkedin.com/socialmediaspeaker   

Brexit And The Brexit Advisory Team Brexit And The Brexit Advisory Team On this edition of Business Connections Live Steve Hyland talks to Gordon Colquhoun who co-founded the Brexit Advisory Team with Thomas Lane in 2016.   Gordon’s business expertise is in Research & Intelligence and is responsible for the Brexit Intelligence Monitor which supports the team through analysis and insights into the Brexit process. The Brexit Advisory Team (BrexitAT) was founded in 2016 to help support businesses through the Brexit process by providing a broad scope of expertise to address the challenges Brexit brings across business functions.  By establishing a strong legal and regulatory platform through relationships with international law firms and academia, the Brexit Advisory Team aims to provide the necessary expertise to help support the client successfully navigate through the Brexit process. On this edition of Business Connections Live, Gordon explains The challenges Brexit represents to businesses Creating and implementing a successful Brexit strategy Using external expertise to support your Brexit strategy Learn the business fundamentals on how your business can achieve: Become more informed of the challenges both macro and micro presented by Brexit An example of what is involved in creating and implementing a successful Brexit strategy Gain knowledge of how external expertise can independently clarify, enhance and support your own Brexit strategy For more great information visit our Guests website or follow them on Social Media.Website: https://www.brexitat.com/   Twitter: https://twitter.com/GordonColquhoun   LinkedIn: https://www.linkedin.com/company/brexit-advisory-team/

How to grow your brand, leads and sales using Facebook Advertising Facebook is an incredibly powerful platform and holds so many opportunities for business owners, however, most don’t know the top ‘to-do’s’ on the platform and struggle to get great results. Jordan will break down for you campaign objectives, targeting, ad creatives and some simple strategies that will allow you to get set up straight away so you can start leveraging this amazing platform. Meet Jordan Bucknell Jordan Bucknell, one of UK’s most successful tech-savvy entrepreneurs, who speaks for the value of perseverance, having started out with just a laptop and some homemade business cards. Since graduating from Kingston University in 2009, Jordan has been recognised for his well-deserved success and was named Entrepreneur of the Year in 2011! He has also been awarded Enterprise Graduate and Enterprise Business awards and has even been a judge for KU’s own Bright Ideas competition. When he’s not engrossed in his budding business, Jordan pursues his passion for sharing his experiences and knowledge with others, and frequently speaks at events across London, as well as working as a transformational coach and mentor! On this edition of Business Connections Live, Jordon will explain: Why is Facebook advertising incredibly powerful What are the basic things you need to get set up What objectives should you be using How does the targeting work and what options should you be using What is the best ad creative How to optimise and scale campaigns to get great results. Learn the business fundamentals on how your business can achieve: A simple method that is applicable to all industries A next step to take so they can get going right away Some quick easy wins to potential leads and sales they may be missing A list ‘hot audience’ list they should always be targeting Better exposure, more business. For more great information visit our Guests website or follow them on Social Media. Website: upbeatagency.com Twitter: http://Twitter.com/tweetsbyupbeat Facebook: http://Facebook.com/upbeatagency    http://Facebook.com/jordanbucknell Instagram: http://Instagram.com/upbeat_agency LinkedIn: https://www.linkedin.com/in/jordanbucknell/

New Media Marketing New Media Marketing is the new buzz word amongst internet marketers. Sharing some of the secrets of successful online and offline marketing is the legendary global speaker Frank Furness. Marketing has changed dramatically and Frank will explore the science of using the internet to connect with existing & future clients, create brand awareness and use the latest tools, software and technology to put companies ahead of the competitors and be seen as leaders in their field. Powerful Marketing Ideas Frank will share ‘attraction marketing’ strategies to build your company brand, drive traffic to your website, dominate Google and share the strategies of successful companies that are using ‘new media marketing’ successfully. Who is Frank Furness Frank Furness is an international motivational speaker, trainer and author.His credentials include 20 years of exceptional business success in sales, management, training and consulting and is a social media specialist.Frank has helped audiences around the world to shine with improved sales, leadership and communication skills. On this edition of Business Connections Live, Frank Furness will explain: Planning Your c How to dominate Google What makes great websites and what is required by clients as well as Google Market online with little or no technical expertise Why and how to use the ‘Big Five’ YouTube, Twitter, Facebook, Google+ and LinkedIn How to become a YouTube Superstar Learn the business fundamentals on how your business can achieve: Improved website Have a social media strategy…… Understand how to get onto the first page of Google Realise the importance of Video Harness the power of LinkedIn Improved visibility and sales For more great information visit our Guests website or follow them on Social Media. Website: www.onlinemarketingfor.business   http://www.frankfurness.com/ Twitter: @frankfurness  Facebook: www.facebook.com/frankfurness Pintrest:  http://www.pinterest.com/frankfurness LinkedIn: www.linkedin.com/in/frankfurness YouTube: https://YouTube.com/salestips  Instagram: http://instagram.com/frankfurnness1 

The Role of the Media in Business The role of the media, and how things have changed over the years for both interviewERS and interviewEES. Who wants to get what out of media coverage? Martin’s been both sides of the microphone and camera over the years so we can talk about some of the golden rules, how to avert media disasters and hopefully hear some stories from the media’s backstage. What the media wants We look at how businesses are beginning to understanding what the media wants.  Why discuss why so many senior business directors and business owners get it wrong when they are interviewed. We discover how do you capitalise on the opportunity of the broadcast interview and what the Pitfalls and problems with dealing with the media. Martin Campbell Martin Campbell. He’s been a journalist since the late sixties in TV, Radio and newspapers, a journalism trainer, a former chief advisor to the media regulator Ofcom, and is now a media consultant with Media Objectives. Who is Ofcom Ofcom is the regulator and competition authority for the UK communications industries. It regulates the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate. On this edition of Business Connections Live, Martin Campbell will explain How the media is evolving What the media wants Where interviews can go wrong Learning from the past Pitfalls and problems with dealing with the media Who controls the interview Learn key techniques to handle an interview and the media: How to perform to your best When to say no to media coverage Tailoring a message Sensible preparation What to expect from coverage Confidence in dealing with the media For more great information visit our Guests website or follow them on Social Media.Website: www.martinlcampbell.vpweb.co.uk  LinkedIn: https://www.linkedin.com/in/martin-campbell-967a3082/

How To Be An Expert In Your Industry On this edition of Business Connections Live Steve Hyland asks Emma Tarring and Anneve Hutchinson How To Be An Expert In Your Industry. You’re great at what you do, but you don’t seem to get the same recognition as some of your competitors even though they – frankly – don’t have the same level of experience and expertise as you do. If you get most of your business via referrals and recommendations, that’s great. But are you sure you are getting the right type of business? Anneve and Emma will explain how following the START Marketing system can help you position your company to help improve your online profile so that you can win more profitable work and cherry-pick the best projects. The Marketing Matrix specialises in positioning owner-managed businesses and consultants so that they can win higher-value, more enjoyable projects. Run by Anneve Hutchinson and Emma Tarring, the company uses its START Marketing plan to build online profiles for businesses that highlight their expertise and showcase their experience, making them the obvious choice for their prospective customers or clients. On this edition of Business Connections Live, Anneve and Emma will explain: How to get the business you deserve by being recognised as an expert in your field How to position your business so you can get ahead of the competition The top 5 things to include in a website to demonstrate your expertise How to make sure your message resonates with your target market How to generate leads from your website 24/7 How to connect more closely with your prospects Learn the business fundamentals on how your business can achieve: A brand that helps you stand head and shoulders above your competition Clear messaging that resonates with your ideal clients A website that generates leads A way to introduce your products and services to new prospects Understanding how to make sure your business is visible online in the places where your customers hang out For more great information visit our Guests website or follow them on Social Media.Website: http://www.themarketingmatrix.co.uk Twitter: https://twitter.com/AnneveH   Facebook: @themarketingmatrix  LinkedIn:  https://www.linkedin.com/in/emmatarring/  

Driving for Work Benefits Of An Occupational Road Risk Programme On this edition of Business Connections Live Steve Hyland asks David Richards from DriveTech, about Driving for Work and the Benefits Of An Occupational Road Risk Programme. Driving for work involves risk… and too many people are killed or injured on our roads every year, many of them involving people who drive for work. How to implement An Occupational Road Risk Programme This programme is about practical advice on how to implement a programme that makes sure you, as an employer, are legally compliant, your drivers are legal to drive. In addition, it will explain how you can reduce the risk of your drivers by assessing their risk and then giving them appropriate training. Finally, It will show training in action and also evidence that training programmes can save you money. David Richards – DriveTech David Richards is from DriveTech, part of the AA. His job is to share information and knowledge about driving for work so that people make better driving decisions. He’s been in the industry for nearly 15 years. with a wealth of experience and expertise, David will give practical and useful advice for the fleet operator and driver. On this edition of Business Connections Live, David will explain: Why driving for work is an important issue for businesses Why health and safety fines have recently increased since Feb 2016 How you can ensure your drivers are legal How you can lower the risk of your business drivers through driver risk assessment and training How driver training works; see it in action! Why driver training works and gives a good return on investment Learn the business fundamentals on how your business can achieve: Compliance with the Corporate Manslaughter and Health and Safety legislation Reduced fleet costs – cars, vans, trucks, buses, coaches, off-road 4x4 and specialist vehicles. Fewer collisions meaning safer drivers More stable vehicles insurance costs Lower service, maintenance and repair costs for company vehicles Lower wear and tear on company vehicles For more great information visit our Guests website or follow them on Social Media.Website: http://www.drivetech.co.uk Twitter: http://twitter.com/DriveTechUKLtd  LinkedIn: http://www.linkedin.com/company/aadrivetech/   

How to Enhance Customer Experience BCL216 When a Customer Wins, Nobody Loses! When a Customer Wins, Nobody Loses! On this edition of Business Connections Live Steve Hyland asks Gerry Brown aka The Customer Lifeguard about A winning formula for building lasting and profitable customer experience and relationships. In the sporting world as in many other areas of human endeavour, we’re familiar with and count on, the idea of winners and losers. While the concept of the gracious and plucky loser can tug plaintively at our heartstrings, when that loss is personal, we generally feel other emotions; such as dismay, anger, and frustration. Customer Experience But in the business world, while companies want to be successful and be winners, it can’t be at all costs.  It should be based on growing their business by helping their customers succeed – and win their customer experience. Companies are beginning to realize those customer interactions can’t be a zero-sum game and need to be a truly memorable, positive customer experience that has a winning proposition for both customers and the company. Who is Gerry Brown Who is Gerry Brown aka The Customer Lifeguard, is on a mission to save the world from bad customer service. He helps businesses who are leaking revenue to save customers at risk of defecting and breathes life into their customer service operations and customer experience strategy. On this edition of Business Connections Live, Gerry will explain: Why customer experience design focused on customers winning must recognize & be informed by societal issues, changes & attitudes The characteristics of companies that are making a positive difference to their customer experience and learn how they’re doing that The four simple but valuable, non-negotiable principles that successful companies are deploying and see how you can adapt these for your business, You’ll understand how to enable and empower your people to make decisions that are fair, equitable and equally acceptable and valuable to the customer. We’ll look at how you can effectively measure the results and align your customers’ success with your own metrics based on mutual values and common goals You’ll recognize that winning doesn’t always mean getting everything you want. It means resolving issues or finding solutions where all parties gain more than they lose. Learn the business fundamentals on how your business can achieve: The creation of a corporate culture that pays more than lip service to customer centricity and builds long-term, profitable customer relationships and strong employee performance An understanding of the emotional spectrum that governs customer interactions and how to recognize where customers are located at any given moment A clear framework and design structure to deliver consistent and customer winning experiences An insight into the technologies that will help you enable your customer experience strategy and support your most important stakeholders – customers and colleagues. For more great information visit our Guests website or follow them on Social Media.Website:  http://www.customerlifeguard.comTwitter: https://twitter.com/gerrybuk   Twitter: https://twitter.com/SavingCustomers

GDPR Where Is Your Personal Data Coming From? GDPR Where Is Your Personal Data Coming From? Are businesses putting their head in the sand about DataControl? On this edition of Business Connections Live Steve Hyland talks to Linda Bazant about what businesses need to do to make sure that they are compliant for GDPR when it comes into force on 25th May 2018. GDPR what does this mean GDPR tightens up the current Data Protection Act. Due to the exponential growth of the internet and the fact that we are now using data online, in Apps, on mobile phones, tablets, social media and online behavioural advertising data management is vital. Also, the regulation will give Individuals additional rights over their data including the right not to be charged for making a Subject Access Request.  They also have the Right to be Forgotten which means they can ask you to delete all data that you hold on them. What do you need to do Now is the time to audit your business to ensure that you know: GDPR Where personal data is coming from?: What you do with it? – (databases, paper files); Who you share it with? (third parties): That your third parties are also GDPR compliant. GDPR will be the new Health & Safety! Responsibility for data protection must be from board level down and all staff must be fully trained and GDPR aware in their daily work routines. GDPR Benefits to the individual GDPR gives Individuals back control over their personal data and how it may be collected and used. They will be made aware of their new rights post May 2018 and any business that is not compliant and commits serious data breaches risks fines of up to to £17 million or 4% of your gross annual turnover, whichever is the greater. This applies to all business regardless of size from big corporates to SMEs. Linda Bazant Linda Bazant is an Entrepreneur and Barrister. She is a member of Gray’s Inn and the Bar Association of Commerce and Finance in Industry. Specialising in corporate and media law with special emphasis on compliance and corporate governance, she advises major blue-chip companies on the implementation of legal process and procedures. Currently, she is focusing on advising businesses on the new General Data Protection Regulation (GDPR) which comes into force on 25th May 2018 and the effect of the legislation on businesses pre and post Brexit. On this edition of Business Connections Live, Linda will explain: Why getting your GDPR compliance right is so important Why you need to consolidate your databases The importance of knowing who you share personal data with The need to update your third party contracts to ensure compliance with GDPR Why you need to update your Privacy Notice on your Website How to start your GDPR audit Learn the business fundamentals on how your business can achieve: Compliance with GDPR A better understanding of your customer and their new rights Up to date documentation that is GDPR compliant An understanding of legitimate business interests An understanding of the definition of consent Fully aware staff that live, eat and breathe GDPR For more great information visit our Guests website or follow them on Social Media.Website: http://lindabazant.com/  Twitter:  https://twitter.com/lindabazant Blog:  http://lindabazant.com/blog/ LinkedIn: https://www.linkedin.com/in/lindabazant/  

Networking in the 21st Century On this edition of Business Connections Live Steve Hyland talks to Stefan Thomas author of Business Networking for Dummies and Instant Networking.why with so many options to network online, people are questioning whether “real life” networking has had its day. Stefan believes that, far from being dead, face to face networking is the missing link which can still speed up the building of rapport and relationships. Instead of considering whether to use either one or the other, face to face and online networking perfectly complement each other, when handled correctly. How do you network successfully? We take you through the process, explain what to expect and why business networking is an ongoing strategy. Stefan explains how to use your social skills and why listening is as powerful and talking. Also, we discuss the cardinal sins of networking. What you shouldn’t do and why and how to network to your advantage. Stefan Thomas Stefan runs The Networking Retreat which includes a huge amount of education and insight, giving you the strategies, techniques and material needed to be the successful networker you know you can be. On this edition of Business Connections Live, Stefan will explain: How to start conversations in a networking environment Why you need to ditch your elevator pitch How to effortlessly follow up with everyone Why you’ll make more sales from the people who don’t immediately buy from you How to spot when your contacts are getting ready to buy from you Learn the business fundamentals on how your business can achieve: More sales from their networking More confidence in their approach to networking Less time and money spent on networking events For more great information visit our Guests website or follow them on Social Media.Website: http://stefanthomas.biz/   Twitter:    https://twitter.com/NoRedBraces   Facebook:     https://www.facebook.com/stefanthomas.biz/ *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Cyber Security and Data Protection On this edition of Business Connections Live Steve Hyland asks Dan May, Commercial Director at the Surrey-based IT firm, ramsac about Cyber Security and Data Protection and how to use IT to ensure that their organisation is efficient, secure and resilient. As organisations have become increasingly dependent on their digital assets, so have criminals become increasingly adept at exploiting weaknesses in IT security. Not a week goes by without cybercrime or data loss making the news headlines, and with the new GDPR regs just around the corner, there’s even more reason than ever before for business owners to be sure that they are taking all reasonable steps to ensure that their vital digital assets are secure, that their ‘human firewall’ (ie. Their employees!) are properly trained, and that there are bulletproof measures in place to provide a resilient fall back position when a cybercrime happens. Dan May is the Commercial Director at the Surrey-based IT firm, ramsac. Dan works with businesses, schools and charities to help them manage their IT needs, supporting and managing IT on a day to day basis as well as making strategic decisions about how to use IT to ensure that their organisation is efficient, secure and resilient. On this edition of Business Connections Live, Dan will explain: The FBI believes there are two types of businesses in the world, those that have been affected by a cybercrime and those that don’t know that they have! Protecting digital data is not just an IT department problem – the human firewall is often the biggest weakness in a business’ front-line defence. Organisations need to invest in the appropriate technical solutions, but staff training and internal processes are just as important in protecting critical data. GDPR preparedness is not just about looking at your marketing processes – data loss through cyber theft could leave organisations vulnerable to significant fines or loss of reputation. Cloud computing does not mean that you’ve necessarily ticked the box for data security or back up – you still need to ensure that you have resilience, a clear idea of where your data resides and how you can recover it if anything goes wrong. Learn the business fundamentals of how your business can achieve: Business leaders should be able to sleep well at night, knowing that their critical data is secure, that their staff know how to keep it safe, and that if there was ever a problem, there is a clear and well-documented process for how to roll back. With some upfront thought and action, organisations can ensure that they are not only GDPR ready, but that they have good protection from fraud, theft or malicious attack. For more great information visit our Guests website or follow them on Social Media. Website: http://www.ramsac.com Twitter:  https://twitter.com/ramsac_ltd      https://twitter.com/ramsacDan Free Guide:   http://www.ramsac.com/cyber-security *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

How to Find your Ideal Clients and Win More Business On this edition of Business Connections Live Steve Hyland asks Rupert Honywood, Managing Director – Integrated Marketing Bureau and Alex Smith – Partner – Integrated Marketing Bureau How to Find your Ideal Clients and Win More Business? Many businesses succeed or fail because they get their targeting wrong, don’t know their numbers or have a broken lead generation system. As a consequence, they burn through cash and Sales Opportunities are Lost. This can have a catastrophic effect on a business or cause a slow painful death. This programme will help you to understand the importance of knowing your numbers, putting in place a strong Social Selling Blueprint. Plus you will learn the importance of being more human – especially in nurturing client relationships and also how to tap into the “inner why” of your Sales Team and leverage results – all of this with ultimate aim of helping you to Win More Business and achieve Sales Success. On this edition of Business Connections Live, Rupert and Alex will explain: Understanding who is your ideal customer? Learning why “knowing your numbers” is so important? How will this unique 3 Step Process help you achieve Sales Success? How to deal with the two Elephants in the Room? Understanding You and what is holding your Sales Team back? Why implementing all the above will help you to Close More Sales and Win More Business Learn the business fundamentals on how your business can achieve: Learning why understanding your ideal Customer Persona and correct Customer Segmentation are so important How to avoid burning through Cash and Make your Marketing Work maximising your Return on Investment. Being more human – why does the 3 Step Social Selling Blueprint really work How to leverage your time – an effective Prequalification Process What really drives you and motivates your Sales Team to Success Closing More Sales – Winning more Business For more great information visit our Guests website or follow them on Social Media.Website: https://www.integratedmarketingbureau.com/  Twitter: https://twitter.com/ruperthonywood     LinkedIn: https://www.linkedin.com/in/honywood/      *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Presenting With Power Passion and Presence Presenting With Power Passion and Presence On this edition of Business Connections Live Steve Hyland asks Sylvia Baldock, Talent Dynamics Performance Consultant about Presenting with Power, Passion and Presence’ and how to turn every presentation into a powerful ‘performance’. Sylvia addresses 3 main areas of presenting – 1.Bringing more of YOU to the stage Who are you? What do you have to offer? What’s your back-story? – no matter how insignificant you may think it is – your personal story is what makes you the person you are today and recognising that and sharing your uniqueness will keep your audience engaged and differentiate you from other speakers in your specialist field. 2.Building a Powerful Personal Presence on and off stage  – how to be seen and remembered for all the right reasons. A strong Personal Presence engages your audience, creates opportunities, opens doors, gets you in front of people who wouldn’t normally see you, it leads to joint ventures, increased business and much more. 3. Top Tips on how to present with more impact. How can you engage, educate and enthral your audience? Who is your target audience and what do they want to hear? Why should they listen to you? – Your credibility – what’s your experience, how can you help them, inspire them, solve their problems? On this edition of Business Connections Live, Sylvia will explain: How to make an impact when you walk onto a stage How to establish your credibility to grab the attention from the outset. How to engage your audience and leave them wanting more How to be seen as the ‘Expert’ in your field How to be remembered for all the right reasons Learn the business fundamentals on how your business can achieve: Making an instant impact will engage the audience from the outset. Establishing your credibility at the start of a talk will have the audience believing you know what you are talking about and are worth listening to. Making a talk interactive will retain the attention and embed the learning. Being seen as an expert in your field will have people lining up to ask questions and know more. You are much more likely to gain new clients and get more speaking gigs if the audience is engaged, educated and inspired. For more great information visit our Guests website or follow them on Social Media.Website: http://sylviabaldock.com/  Twitter: @Sylviabaldock  Facebook:  https://www.facebook.com/sylvia.baldock    LinkedIn:  https://www.linkedin.com/in/sylviabaldock/ *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

How To Celebrate Your Retirement Years On this edition of Business Connections Live Steve Hyland asks Gill Mathias, psychotherapist/NLP master practitioner about How To Celebrate Your Retirement Years. Employees who have worked hard and for long hours need to plan a couple of years in advance for retirement. Retirees are healthier, more active and can expect to live longer than a generation ago. Our courses for groups, couples or individuals cover the feelings of the participants about this important transition. we talk about their hopes, fears, change of identity and to make the change work for them. The sessions open up the minds to the positives and give insight into the pitfalls in retirement, you need not only a plan but a vision. Gill Mathias –psychotherapist/NLP master practitioner specialising in preparing clients to “celebrate retirement” On this edition of Business Connections Live, Gill will explain: how to really assess what they really want and focus on the vision for the future how to develop a plan for everyday life – health/activities/friends. how to address the change in relationship with a partner and extended family due to more time how to move forward with renewed confidence how to celebrate this exciting transition for later years. Learn the business fundamentals of how your business can: get over the fear or nervousness about going into retirement have the retirement you want and not what others may want you to have achieve clarity and have a purpose on your goals how to focus on the future discuss the change in relationship with a partner and extended family, as there is positive fulfilment but also pitfalls that will have been discussed. will have discussed socialisation and renewed time with friends or making new friends. For more great information visit our Guests website or follow them on social media.  Website: https://gillmathias.com/  Twitter:@goldcoachuk  Facebook: https://www.facebook.com/goldcoachuk/    LinkedIn: https://www.linkedin.com/in/gill-mathias-34371224/ *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

The Big Christmas Party Show 2017 The Big Christmas Party Show 2017 from Business Connections Live TV. Watch the full Show HERE! With all your favourite expert Business Guests with some advice for your New Year’s Business Resolutions. The Big Christmas Party Show from Business Connections Live TV. Get a taste of behind the scenes see the multi-camera studio, the fully equipped control room and so much more. Join us and raise a Christmas 2017 toast to The New Year of increased profits and sales. Midday live. From all the team a very Merry Christmas and a Happy New Year. On this edition of Business Connections Live, our party guests will explain: Something that money loves that most business owners miss in their marketing Understand why silence is never golden in business Learn the power of ABCD in business Learn about the second most important page of your website Find out how to improve your business by 50% in the 12 months. Plus over 20 other game-changing ideas for your business Learn the business fundamentals of how your business can achieve: Success in 2018 A better understanding of how to run a business in today’s markets Making the daily grind more rewardable and enjoyable Focus and direction Tools you can use today and every day Confidence and clarity about how to make positives changes as a business owner For more great information visit our Guests website or follow them on Social Media. Twitter: https://twitter.com/AntonioFalco    https://twitter.com/Michaeldodd111 https://twitter.com/Sylviabaldock   https://twitter.com/louisepunter https://twitter.com/ruperthonywood https://twitter.com/Martine_HR https://twitter.com/gerrybuk *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Thinking About The Customer Perspective On this edition of Business Connections Live Steve Hyland asks David Williams the founder and leader of Shuttle why you should be Thinking About The Customer Perspective. Do you know your customers? Who are they? Why do they buy from you?  And what’s it like to buy from you? Some of the best new start-ups today are investing heavily in learning about the first-customer persona long before starting on any product development. This is the strategy that helps them win business from established big corporates. Knowing your ideal customer persona is one thing, but what’s it like to buy from you? So it begs the question, do companies try and buy their own products? Do they understand what it’s like to be their own customer?   In the way a chef tries her own food before serving, so a bank should try and open an account with itself. David Williams is the founder and leader of Shuttle, a new technology company helping banks to work with new customers. On this edition of Business Connections Live, David will explain: That understanding customer persona is central to success in any business That buying your product from your customers perspective will teach you more about your business than any consultant could ever tell you Every business has two versions of a customer journey; the ‘expected’ journey and the ‘actual’ journey. Learn the business fundamentals on how your business can achieve: Bring products to market much more quickly and effectively when you understand your customers are and what matters to THEM. Happier customers because you’ll help them, their way. You’ll save time, money and energy. For more great information visit our Guests website or follow them on Social Media.Website: http://shuttleon.com/ Twitter: @Shuttle_on  LinkedIn: https://www.linkedin.com/company/10867810/     *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…

Networking The Cafe Way Networking The Cafe Way On this edition of Business Connections Live Steve Hyland asks Penny Power OBE, about how she is creating a very special new business community. This time, online and offline, The Business Cafe.and her experience of the crowdfunding journey. Blending the social networking culture for business, into a Cafe network, our own Cafe’s, branded and beautiful. When Penny owned Ecademy with her husband Thomas, they wanted members to own a share, due to FCA rules and pre the advent of Crowdfunding they were too early with this philosophy, but not this time. With The Business Cafe, they would like small businesses to own shares. Penny Power OBE is a businesswoman who has committed her life to supporting small businesses to connect as friends, have the skills they need and to build the mental strength they need when life is not all good. this started in 1998 when she launched the worlds first social network for business, Ecademy, 4 years before LinkedIn. Now Penny is bringing a new concept to the world of business networking, The Business cafe. On this edition of Business Connections Live, Penny will explain: Importance of building a community around your business The Crowdfunding journey The importance of digital skills, especially digital marketing and business apps Overcoming challenges and life. Tricks for mental strength Why real engagement is so important and we mustn’t automate everything How to communicate raw and real and why we now seek this to build trust Learn the business fundamentals of how your business can achieve: Funding Community building Maintaining mental strength Permission to be themselves – no longer hiding Strength to be brave Digital Skills and apps that they need to learn For more great information visit our Guests website or follow them on Social Media.Website: http://www.pennypower.co.uk  Twitter: @TBusinessCafe  Blog: http://www.thebusinesscafe.co.uk LinkedIn:  https://www.linkedin.com/company/9323917/   *******You Can Contact Business Connections Live****** The UK’s Leading Online Business Channel: Subscribe Here! http://businessconnectionslive.com/BC... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... You Can Contact Business Connections Live The UK’s Leading Online Business Channel: Subscribe Here! http://www.youtube.com/subscription_c... Visit our Website http://businessconnectionslive.com Follow us on Twitter for the latest news https://twitter.com/bclbusinesstv Live Shows on Youtube Mondays Mid-day GMT https://www.youtube.com/c/businesscon... Follow us on our Google+ page https://plus.google.com/+Businessconn... Follow us on our Facebook page https://www.facebook.com/BusinessConn... Find Out more about TubeBuddy https://www.tubebuddy.com/bclbusinesstv You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts… You can email the studio here studio@businessconnectionslive.com We are always looking for Industry experts…