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Shaky markets. Panicky clients. Accountants, it's your time to shine. Accounting ARCWith Liz MasonCenter for Accounting TransformationPresident Donald Trump's tariff announcement has sent shockwaves through the business community—and accountants are on the frontlines of the fallout. In the latest Accounting ARC podcast, Liz Mason, CPA, and Ron Baker, CPA (inactive), analyze the implications of Trump's decision to impose a 10% blanket tariff on all imports, alongside a dramatic 54% tariff on goods from China. MORE Accounting ARC: Crypto, Cash, or Chaos? The Fallout of an IRS-Free America | Is Agentic AI a Game Changer or Game Ender? | Kelly Mann: Thriving Against All Odds | Are We Ready for the Hidden Risks of AI in Accounting? | The Research Imperative: Why Data Drives Accounting Success | How Coaching Can Unlock Professional Success | Demystifying Accounting Governance | Top 10 Red Flags to Watch for in Accounting Offices | Jeremy Dubow: Private Equity as a Catalyst for Growth | Break the Burnout Cycle in Accounting | Accounting in Transition: 2024 Reflections & the Road Ahead "Tariffs are taxes—plain and simple," says Mason, CEO of High Rock Accounting. "And businesses need to prepare for those costs to flow straight to consumers." The decision, justified under the International Emergency Economic Powers Act, aims to curb the U.S. trade deficit. Yet Baker, founder of the VeraSage Institute and radio co-host of the www.VoiceAmerica.com show: The Soul of Enterprise: Business in the Knowledge Economy, warns of potential unintended consequences. “Protectionism historically leads to retaliation, and that's bad news for everyone,” he notes.
Attention contractors! The Defense Media Activity (DMA) is seeking support for its Web Enterprise Business (WEB.mil) operations—a vital opportunity to showcase your capabilities in areas like cloud solutions, content management systems, cybersecurity, and program management. The opportunity is still in the draft stage, making this the perfect time to start preparing your proposal.Don't go it alone! ProposalHelper's expert technical solution architects, technical writers, and industry-leading proposal management team are here to reduce your stress, ensure compliance, and maximize the ROI on your bid. Avoid the pitfalls of last-minute preparation—contact ProposalHelper today to position your business for success in this competitive opportunity.
What Does an Enterprise Business Agility Coach ACTUALLY Do?Discover the crucial role of Enterprise Business Agility Coaches in transforming organizations! In this episode, we dive deep into:How an Enterprise Coach differs from other CoachesWorking with C-suite executives to drive organizational changeMeasuring culture and transformation successNavigating resistance from middle managementImproving time-to-market and financial outcomes
In this episode of Tech Sales Insights, Randy Seidl is joined by Matt Horner, Executive Vice President of Global Enterprise Sales at Worldwide Technologies (WWT). They discuss the role and impact of generative AI in enterprise businesses, the importance of company culture at WWT, and the innovative ways WWT integrates new technology partners. The conversation also covers Matt's career journey, including his start in inside sales, his rise to leadership at WWT, and his approach to fostering enterprise relationships. Matt emphasizes the significance of preparation and adaptability in sales, and the ongoing need for training and development within teams. The episode highlights WWT's commitment to mentorship, community involvement, and the continuous pursuit of excellence in both innovation and customer engagement.KEY TAKEAWAYSGenerative AI's Impact: Compared to the industrial revolution, it can revolutionize modernization, profitability, and efficiency in enterprises.Enterprise Adoption: It is crucial for enterprises to leverage AI to avoid disruption and address cyber threats.Sales Team Strategy: Focuses on highly structured training and enablement, including AI driver's licenses and certifications.Company Culture: Emphasizes respect, innovation, and continuous improvement, protected as the company scales.Industry Relationships: New relationships within large enterprise accounts are important to gain advocates and deeper engagement.QUOTES"Generative AI is the modern-day industrial revolution in terms of technological advancement." — Matt Horner"Our net new logos in the enterprise space are net new relationships." — Matt Horner"Preparation for separation is key; you need to bring something that catches the client's eye to differentiate yourself." — Matt Horner"If you ignore the necessary adoption of AI in your enterprise, you risk being disrupted by industries leveraging it." — Matt HornerFind out more about Matt Horner through the link/s below:https://www.linkedin.com/in/matt-horner-a38b713/This episode is sponsored by Iternal, empowering enterprises to become Idea Factories with its Turnkey AI solutions. By rapidly deploying patented AI technology and innovative methodologies, Iternal helps organizations transform the way their teams collaborate, engage with customers, and scale their best ideas seamlessly.
Dr. Dave A. Cornelius and Mike McKiggan discuss lessons from enterprise business agility transformations. They emphasize the importance of aligning incentives, providing space for learning, and addressing resistance through curiosity and listening. Mike shares experiences working with Fortune 500 clients, highlighting the need for clear communication, working agreements, and team continuity. He stresses the importance… The post E132: Lessons from Enterprise Business Agility Transformations appeared first on KnolShare with Dr. Dave Podcast .
Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Steve Marsh, Chairman and Founder at Smarsh, discusses the regulatory landscape for businesses. John Kain, Head of Financial Services Market Development at AWS, talks about trends in technology adoption in the financial services industry. Brandon Carl, EVP of AI & Product Strategy at Smarsh, shares his thoughts on the intersection of AI and finance. Rob Mara, Principal, Risk & Regulatory Compliance Tech at EY, discusses how technology is impacting the compliance industry. Tom Padget, President of Enterprise Business at Smarsh, talks about the future of compliance.Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.
Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Steve Marsh, Chairman and Founder at Smarsh, discusses the regulatory landscape for businesses. John Kain, Head of Financial Services Market Development at AWS, talks about trends in technology adoption in the financial services industry. Brandon Carl, EVP of AI & Product Strategy at Smarsh, shares his thoughts on the intersection of AI and finance. Rob Mara, Principal, Risk & Regulatory Compliance Tech at EY, discusses how technology is impacting the compliance industry. Tom Padget, President of Enterprise Business at Smarsh, talks about the future of compliance.Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.
In the world of Customer Success Management, delivering impactful Enterprise Business Review (EBR) presentations is often a time-consuming and labour-intensive task. But what if we told you that it's possible to revolutionize this process by completely automating the creation of the decks? In this episode, we dive deep into the realm of EBR automation with not one but two seasoned experts who have transformed the game for Customer Success Managers (CSMs). Our first guest is none other than Nikola Mijic. He is the CEO of Matik, a groundbreaking tool that has redefined the way CS assets are crafted. In our conversation, we dive deep into how they are simplifying this time-consuming process into a one-click wonder, saving CSMs valuable time and resources. And that's not all! Our second guest is Brian Savage. He is a Senior Automation Analyst with a knack for building bespoke solutions. He shares how his team is harnessing Workato, an Integration Platform as a Service (iPaaS), to create tailor-made EBR automation solutions from the ground up. You'll learn about the strategic approach, technical know-how, and the endless possibilities for customizing your EBR process. Whether you're a CS Leader looking to streamline your EBR workflow or a tech enthusiast eager to understand the automation magic, this episode promises valuable insights and inspiration. Don't miss out on discovering the future of EBR presentations – it's all just a click away!
Ronald J. Baker is the founder of VeraSage Institute, a reformed CPA and cost accountant who has changed his mind on the value of timesheets and cost accounting. His quest is to bury the billable hour and timesheets. He is also a radio talk-show Host, The Soul of Enterprise: Business in the Knowledge Economy heard on www.voiceamerica.com. In this episode, Ron let us know why he changed his mind when it comes to the use of timesheets when setting up pricing. Hear his reasoning about why you should also get rid of timesheets. He offers profound insights, as well as examples and explanations, into how certain pricing value and cost models are appropriate for particular industries. Why you have to check out today's podcast: Learn why many companies in accounting and the automobile industry are switching to subscription pricing Discover how timesheets cause leaders to focus on the wrong metrics, especially in pricing and value setting No timesheets? Is it possible? “Even if you're a solo entrepreneur, have somebody else help you with pricing because it will put a spine in you and you won't give yourself away.” – Ronald J. Baker Topics Covered: 02:44 – Talking about four defenses for timesheets in relation to Pricing 04:41 – Taking into consideration the Cost of Goods Sold in setting the price 07:22 – Difference between a metric and measurement type of cost allocations 09:09 – Opportunity Cost and Sunk Cost 10:39 – Is time really considered in setting up pricing? 14:31 – Project management as a way of making better decisions in the future 15:47 – The best advantage of niching your expertise on 18:31 – The start of subscription pricing in the accounting world 21:30 – Insurance classified as subscription pricing 24:08 – What's the best thing about hiring an accounting firm rather than accounting staff for your business 27:48 – His thoughts on cars leaning towards a subscription model 29:50 – Ron's pricing advice Key Takeaways: “Keep in mind that I don't need to see timesheets to know your firm's costs. I need to know, I need to see your GL, your income statement and I need to know what your labor and all of that is. I'd much rather track revenue per person or labor cost per person, profit per person in a professional firm because that's a true measurement.” – Ron Baker “Even if they're just starting out as a sole solo. Don't have any employees. I still think they can put a price on things consistent with their opportunity cost and what they want, willingness to accept and function fine, and this is an integral part of this, as long as they step back after the job is completed and do an after-action review and learn from it.” – Ron Baker “If you're niched, if you specialize, it's much easier to know what something's going to take once you build up some experience.” – Ron Baker “A subscription model is a way to lock customers in for life. So in value pricing to Oh you're pricing, not the customer. And this is the subtle difference, but bear with me, you're pricing the relationship and you're pricing the portfolio because you're looking at it as a portfolio rather than a project or just a customer. You're actually looking at the entire portfolio.” – Ron Baker “We're too busy. I think we confuse being busy with being effective and being profitable. And I'll see a correlation there.” – Ron Baker People/Resources Mentioned: Bain & Company: https://www.bain.com/ McKinsey and Company: https://www.mckinsey.com/ Porsche: https://en.wikipedia.org/wiki/Porsche Canvas + Fair: https://drivecanvas.com/ Ed Kless: https://www.linkedin.com/in/edkless TSOE Episode #200: Interview with Reginald Lee: https://www.thesoulofenterprise.com/tsoe/lee2 Lies, Damned Lies, and Cost Accounting: https://www.amazon.com/Lies-Damned-Cost-Accounting-Management/dp/163157065X Connect With Ron Baker: VeraSage Institute: https://verasage.com/ LinkedIn: https://www.linkedin.com/in/ronbaker1 Twitter: https://twitter.com/RonaldBaker Email: ron@verasage.com The Soul of Enterprise: https://www.thesoulofenterprise.com/ Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/
Principal Financial Group is an American global financial investment management and insurance company who helps people create the kinds of lives they dream about, empowered by financial security and stability. But how do they approach their mission through a digital perspective? Ryan Downing, Vice President and Chief Information Officer of Enterprise Business Solutions at Principal Financial Group, discusses how technology, automation, and AI can enhance the customer experience, Principal Financial Group's efforts towards evolving their focus from contracts to customers, the connection between employee experience and customer experience, and more. Hear how Principal Financial Group is embarking on a digital transformation journey through keeping their customers in the center of it all. Key Takeaways Digital transformation is about shifting the focus from contracts to customers, putting them at the center of business processes. Automation and AI can enhance the customer experience, but it's crucial to maintain a balance with the human element. A strong employee experience is essential for delivering a positive customer experience. Both are interconnected and drive business success. Timestamps [00:00 - 03:45] Introduction to Ryan Downing and Principal Financial Group [03:45 - 06:39] How Ryan Downing's Role and Principal Financial Group has evolved over the years [06:39 - 07:42] Ryan's perspective on digital transformation [07:42 - 09:11] How Principal Financial Group has shifted their focus from contract to customer [09:11 - 12:10] How the employee and customer experience are related [12:10 - 13:11] How Principal Financial Group creates a customer-centric culture [13:11 - 15:30] What Ryan thinks the phrase “digital first” means [15:30 - 19:22] Ryan's views on the role of AI in a digitally transformed customer experience [19:22 - 21:28] Principal Financial Group's most important and recent digital initiatives [21:28 - 23:28] Ryan's four indispensable digital transformation initiatives that he's driving [23:28 - 27:33] How Ryan sees the role of the human element in a high functioning IT organization as he approaches his job as its leader [27:33 - 28:39] Closing Resources Connect with Ryan on LinkedIn: https://www.linkedin.com/in/cxcio/ Learn more about Principal Financial Group: https://www.principal.com/
Getting hands-on with some of the most practical and impactful technology available today is what's on offer from BMC Software's "BMC Connect Singapore" event, November 2nd 2023.Ahead of the event, we discuss with Brenton Smith and Gunal Kannan from BMC what's on the agenda, who the event's designed for, and what attendees might learn and experience.The challenge facing many organisations in the APAC isn't the understanding of or realisation of the power of machine learning and artificial intelligence; rather, it's how the technology can be put into effect to give the best business outcomes. It's here that a company like BMC helps.With use-case examples, keynote and inspirational speakers, workshops and demonstrations, join BMC, its customers and prospects, for a day exploring the possibilities that machine learning offers business operations.Gunal Kannan is from the technical side of the tracks, while Brenton is more business-oriented. Together, in conversation with our host, Joe Green, we go through both the detail of the event (and others on the company's 'world tour') and discuss many of the issues surrounding the emerging technology of AI in the workplace.REGISTER HERELearn more about BMC Connect, Singapore, November 2nd, 2023:https://bmcconnect.bmc.com/connectsingapore/Worldwide events where you can pick the team's brains:https://www.bmc.com/events.htmlBrenton Smith, VP Software, Asia Pacific and Japan's LinkedIn profile is here:https://sg.linkedin.com/in/smithbrentonGunal Kannan, Associate VP, Technology Strategy and Advocacy's page is here:https://sg.linkedin.com/in/gunalkannaJoe Green is here:https://uk.linkedin.com/in/josephedwardgreen
Today's guest is David Kinlough, Senior Director - Enterprise Business Solutions at Samsung SDS America. Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. They deliver enterprise-grade solutions and services in cloud, secure mobility, analytics, AI, digital marketing and digital workspace. Samsung SDS enables customers in various industries to drive business in a hyper-connected economy to increase productivity, safeguard assets and make smarter decisions. Based in Toronto, David is an experienced senior sales and business development executive with successful exits from startup phase organizations. He has extensive experience in building global strategic indirect channel and alliance programs (including mobile operator distributors) and startup phase sales forces. David is an innovator in the areas of IoT/M2M, mobile devices and networks, Cloud-based and SaaS applications and managed services. In this episode, David will discuss: His journey to joining Samsung SDS, An insight into the Samsung SDS function, The role of ServiceNow in his team's day-to-day responsibilities, Zero Touch Mobility for ServiceNow, The future roadmap and possibilities with AI in ServiceNow, The team behind their success, and Why Samsung SDS is a great place to work
Join our resident Business Ninja Kelsey and Merry Korn, founder and CEO at Pearl Interactive Network. In this episode, Merry talks about giving hiring priority to people with barriers to work, and creating profit through a social enterprise.Pearl Interactive Network, Inc. is a HUBZone-certified, woman-owned small business providing multichannel contact center services for federal and state government, prime contractors and commercial enterprise clients. They provide multi-channel contact center solutions, specializing in consultative, compassionate, and often complex interactions supporting beneficiaries, employers and people requiring healthcare, government and commercial services.Learn more about Pearl Interactive Network: https://pinsourcing.com/ -----Do you want to be interviewed for your business? Schedule time with us, and we'll create a podcast like this for your business: https://www.WriteForMe.io/-----https://www.facebook.com/writeforme.iohttps://www.instagram.com/writeforme.io/https://twitter.com/writeformeiohttps://www.linkedin.com/company/writeforme/ https://www.pinterest.com/andysteuer/Want to be interviewed on our Business Ninjas podcast? Schedule time with us now, and we'll make it happen right away! Check out WriteForMe, more than just a Content Agency! See the Faces Behind The Voices on our YouTube Channel!
Anthony Gorman from Anthony's Wooden Crafts joins Karl Fitzpatrick to discuss his motivation for starting his student enterprise business, the national awards which Anthony won in the Student Enterprise Programme and his deal with Dunnes Stores. Hosted on Acast. See acast.com/privacy for more information.
MONEY FM 89.3 - Prime Time with Howie Lim, Bernard Lim & Finance Presenter JP Ong
Singapore shares fell this morning, despite gains in global markets overnight. In early trade, the Straits Times Index (STI) fell 0.1 per cent to 3,279.49 points after 89.3 million securities changed hands in the broader market. In terms of companies to watch today, we have Singtel, after the telco announced yesterday that it will be combining its consumer and enterprise business in Singapore into a singular operating company from June. Meanwhile, property stocks continue to be in focus as investors mull the impact of the latest hikes in Additional Buyers' Stamp Duty on homebuyers. And not to mention - the number of S-REITS reporting their distribution per unit figures for the latest quarter ended March. My Drive Time colleagues and I discussed the latest market moves and views with Benjamin Goh, Head of Research and Investor Education, SIAS.See omnystudio.com/listener for privacy information.
MONEY FM 89.3 - Prime Time with Howie Lim, Bernard Lim & Finance Presenter JP Ong
Which camera would you use if you have to take a selfie or a picture right now? Would you whip out your mobile phone or would you bring out a DSLR camera instead? Well, we're asking this because our guest for today is from world renowned camera maker Canon. While Canon may be a familiar name, what we might not know about is the company's efforts to diversify into new products and industries. For one thing, it entered the office equipment market with the debut of the world's first 10-key electronic calculator. It also developed Japan's first plain paper copying machine, which was introduced in 1970. And we want to find out how the company's culture of diversification has helped it weather technological disruption when digital cameras were replaced by smartphones and when printing documents were no longer needed with the advent of file transfers via the cloud? On Under the Radar, Drive Time's finance presenter Chua Tian Tian posed these questions to Vincent Low, Head of Enterprise Business, Singapore Operations, Canon Singapore. See omnystudio.com/listener for privacy information.
Welcome to the Accounting Influencers Podcast, going live every Monday to 150 countries and 30,000 accounting practitioners, fintech specialists and influencers in the accountancy, CPA and bookkeeping space.In today's episode 8, "Innovation Beyond Technology in Accounting" Rob Brown speaks with Ed Kless, Senior Director of Sage Accountants Solutions, about innovation in the accounting industry. With 18 years of experience working for Sage, Ed has a wealth of knowledge about helping accounting partners, influencers, and customers improve their businesses.Ed discusses the history of Sage and a think tank started by Ron Baker that helped to initiate the value pricing movement. He maintains that the billing model needs to be revised by the hour, as it focuses on efficiency rather than effectiveness. He also talks about the issue of tracking time and how innovation is about bringing disparate things together to create something new, using examples such as a skateboard and stroller combined.The conversation delves into innovation around business models, delivery, packaging, pricing, and language. The speakers discuss the value of social capital and the importance of making connections, even with weak connections, to help others. They also discuss subscription marketing and how companies can innovate to create offerings that provide customers experiences and transformations beyond the product itself.Using the example of the Fender guitar, the speakers discuss the importance of creating an offering that surrounds what customers are after, which could be peace of mind, experiences, or transformations. They highlight the power of language in changing mindsets and how Disney's language changes played a role in creating attractions rather than rides.Overall, this episode provides insightful and valuable perspectives on innovation in the accounting industry and how companies can create offerings that genuinely serve their customers' needs. Key Takeaways➤ The traditional billing model of charging by the hour is no longer effective in today's marketplace. Instead, firms should focus on delivering value to their clients and pricing their services based on that value.➤ Innovation is not just about technology but about bringing disparate things together to create something new. This includes innovative business models, delivery methods, packaging, pricing, and language.➤ Social capital and networking are important for building connections and helping others. Even weak connections can be valuable and lead to new opportunities.➤ Subscription marketing can be a powerful tool for firms looking to provide experiences and transformations beyond the product itself. The key is to focus on what customers are ultimately after, whether it's peace of mind, experiences, or transformations.➤ The power of language should not be underestimated. Using language that focuses on the benefits and outcomes of a service or product can change clients' mindsets and lead to increased sales.You can also watch this on youtubeGuest BioEd Kless is a Senior Director at Sage Accountants Solutions, where he develops and delivers courses on leadership, strategy, pricing, and project management. He also serves as a facilitator of the Sage Leadership Academy and a liaison to the Sage Leadership Academy Alumni Association. Ed is a senior fellow at the VeraSage Institute and a consultant for Tipping Point Advisors. He hosts "The Soul of Enterprise: Business in the knowledge economy" with Ron Baker on VoiceAmerica Talk Radio/◣━━━━━━━━━━━━━━━━━━━━◢If you like the show, we'd truly
She Thinks Big - Women Entrepreneurs Doing Good in the World
*Want one piece of business strategy delivered daily to your inbox?* Subscribe here: geraldinecarter.com/subscribe How can CPAs grow their accounting practice when they're over capacity, underutilizing their talents and not providing optimal client support? Many CPA firms still rely on the hourly billing business model, where the firm has to log more work hours providing services to increase revenue. It focuses on hours and deliverables, not on results and value. A compelling alternative is the subscription business model, where the provider enables serial transformations to the buyer, and continually adds value to the experience. The subscription model creates an opening for predictable, recurring, higher margin revenue. In this week's episode, I talk about the subscription model with my guest, Ron Baker. Ron is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally, and is a radio talk-show host on the www.VoiceAmerica.com show: The Soul of Enterprise: Business in the Knowledge Economy. Ron has authored seven best-selling books, including: The Firm of the Future; Pricing on Purpose; Measure What Matters to Customers; and Implementing Value Pricing. His latest book, co-authored with Paul Dunn, Time's Up!: The Subscription Business Model for Professional Firms, was published in November 2022. In this two-part conversation (episodes 233 and 234), we talk about: Sale prices and multiples How AI can help scale businesses Disney and other big businesses using the subscription model Ways to “plus” your offer How CPA firms can shift to subscription model Highlights: — “We need to stop charging for the means and pricing the end.” — “Strategy is about what you don't do. It's about the customers you don't have, the services you don't provide. It's all about trade offs. You simply can't be all things to all people.” — “It's very difficult for a business to disrupt itself.” — “CPAs have the ability to enable transformations. It's a privilege and a duty to help our customers, to make that impact on their life.” Connect with Ron: Website: https://www.thesoulofenterprise.com/ Ron's book: Time's Up: The Subscription Business Model for Professional Firms https://www.thesoulofenterprise.com/timesup Episode mentions: Subscription Business Model: Build Greater Wealth in Your CPA Firm, with Ron Baker https://businessstrategyforcpas.com/147 Time to Rethink Your Pricing Strategy?, with Ron Baker, Founder of VeraSage Institute https://businessstrategyforcpas.com/081 Breaking Away from the Mainstream Medical Model with Dr. Lewis Weiner https://businessstrategyforcpas.com/206 Selling Summit CPA for Multiples, with Jody Grunden https://www.businessstrategyforcpas.com/225 Hold My Beer and Watch Me Niche, with Josh Lance, CPA https://businessstrategyforcpas.com/212 Book mentions: Uncommon Sense, Common Nonsense by Jules Goddard https://www.amazon.com/Uncommon-Sense-Common-Nonsense-Organisations/dp/1846686024 Built to Sell: Creating a Business That Can Thrive Without You by John Warrillow https://www.amazon.com/Built-Sell-Creating-Business-Without-ebook/dp/B004IYISQW
She Thinks Big - Women Entrepreneurs Doing Good in the World
*Want one piece of business strategy delivered daily to your inbox?* Subscribe here: geraldinecarter.com/subscribe How can CPAs grow their accounting practice when they're over capacity, underutilizing their talents and not providing optimal client support? Many CPA firms still rely on the hourly billing business model, where the firm has to log more work hours providing services to increase revenue. It focuses on hours and deliverables, not on results and value. A compelling alternative is the subscription business model, where the provider enables serial transformations to the buyer, and continually adds value to the experience. The subscription model creates an opening for predictable, recurring, higher margin revenue. In this week's episode, I talk about the subscription model with my guest, Ron Baker. Ron is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally, and is a radio talk-show host on the www.VoiceAmerica.com show: The Soul of Enterprise: Business in the Knowledge Economy. Ron has authored seven best-selling books, including: The Firm of the Future; Pricing on Purpose; Measure What Matters to Customers; and Implementing Value Pricing. His latest book, co-authored with Paul Dunn, Time's Up!: The Subscription Business Model for Professional Firms, was published in November 2022. In this two-part conversation (episodes 233 and 234), we talk about: Why Ron wrote his latest book, Time's Up Pricing strategy and positioning Subscription model and DPC (direct primary care) doctors How the subscription business model can help CPAs transform their clients' life Highlights: — “If you go to the market with a common offering, you're going to command a common price.” — “The true value of accountants lie in guiding transformations. They have the power to advance their customers.” — “To differentiate, CPAs should be able to guide the customer to the desired future state.”
This week Chris meets Joel Satchi & Greg Gibbons. Joel is the co-founder of EmenuNow & Greg is the central operations director at The Big Table Group. During this episode we discuss, Joel's experience of traveling the world and experiencing hospitality in different countries but seeing the same customer service issues, Why Joel picked this industry to build a new product and how he has addressed his lack of experience in the industry by building a board of hospitality legends Supporting the whole industry with EmenuNow's tech, which can be plugged into any legacy tech, enabling all hospitality businesses with any EPOS to join in the digital revolution Where the industry is at in terms of its tech deployment and the problems Greg is currently facing & how consistency is crucial in really impacting the way you do business Working closely with brands to build intuitive digital menus, pair food to drink, and understand the customer journey to provide a seamless experience. Hybrid ordering and why its really needed in the casual dining arena Improving the guest experience of allergen customers, staying safe all the time Moving spend in the right direction and actually improving the guest experience The arrival of Robots to the industry, the cost of them, and how the cynics may well be proved wrong as they become an important part of our restaurant teams. And much, much more..... The Tech on Toast podcast is powered by REMS Hospitality. Benchmark your restaurant across other venues securely and gain market share.
Sybil Amuti is a woman on a mission. As an executive brand strategist, philanthropist, wife, and mother, she has transitioned from Corporate America to empowering women through her podcast, The Great Girlfriends Show. In this episode, she shares her journey of following her instincts and building her brand from a seed of inspiration to a safe space for women of all races and backgrounds. Sybil also offers insights into monetizing a podcast with a minimal budget, capturing audience data, and the demand for conscious communities. Her advice for women is to passionately connect with their "why" and find their tribe to make a positive impact on the world.Today on The SimplyBe. Podcast:Sybil's journey from Corporate America to building a women empowerment brandThe power of passion and intuition in building a successful brandMonetizing your brand on a budgetWhy women need in-person connections and conscious communitiesSisterhood and service: women coming together to make a positive impactFollow Sybil:Website: thegreatgirlfriends.com Instagram: @sybil_amuti / @thegreatgirlfriends Podcast: The Great Girlfriends ShowFollow Jessica:IG: @jessicazweig / @simplybeagencyBuy Jessica's Book “Be.” here“Be.” Workbook hereVisit simplybeagency.comVisit jessicazweig.comThis show is produced by Soulfire Productions
In this episode of Gathering The Kings, Chaz Wolfe is joined by Michael Pink, a king in real estate. Michael and Chaz discuss perspective and regret in business and the role each plays in success. In this episode, we'll explore the importance of being open to experience and following your specific interests. Michael shares his decades of experience in successes and failures to offer tips to listeners looking to break 7-figures. Listen and start growing your kingdom now!During this episode, you will learn about:[1:54] Introduction to Michael and his background in business. [4:11] How Michael got started in business.[8:24] Why following your interests is important.[14:57] Michael's message to fellow business owners.[15:54] Bad decisions Michael made in business [20:01] Good decisions he's made along the way.[28:33] What metrics to track to measure success. [32:01] Intentionally networking with other entrepreneurs.[33:25] What Michael would do if he lost everything. [34:33] How to connect with Michael[35:27] More information on Gathering The Kings roundtable mastermind group Notable Quotes(9:00) "I didn't declare a major in college; I was interested in everything. But it's something people are interested in now because it means you have a broad perspective of the world." -Michael Pink. (10:18) "Go to work for somebody, learn on their dime, and then go work for somebody else if you want." -Michael Pink (13:20) "Try something out and see what you like. Then, if it's possible, spend time working on it. It's cliche, I know, but it holds true." -Michael Pink.(18:50) "There's a couple ways you can educate yourself. You can figure it out by yourself, or you can learn from those who already know how to do it." -Michael Pink.(26:20) "As the entrepreneur, to press into our businesses, especially when it's hard, we have to do things that aren't every day and pull on those strings inside us that touch our purpose." -Chaz Wolfe.(26:50) "We have to remind ourselves why we do what we do, and we have to remind ourselves of that constantly." -Chaz Wolfe.Book Recommendations:Negotiating Rationally by Max Bazerman:https://www.amazon.com/Negotiating-Rationally-Max-H-Bazerman/dp/0029019869Let's Connect!Michael Pink:Website: https://www.iiconline.orgWebsite: https://www.maprealestate.com LinkedIn: https://www.linkedin.com/in/michaelpink/Facebook: https://www.facebook.com/MaprealestateChicago?ref=hlTwitter: https://twitter.com/MAPChicagoREChaz Wolfe (Host): Website: www.gatheringthekings.comFacebook: https://www.facebook.com/chazwolfe/Instagram: https://www.instagram.com/gatheringthekings/LinkedIn: https://www.linkedin.com/in/chaz-wolfe-86767054/TikTok: https://www.tiktok.com/@chazwolfe_kingsIf you liked this episode, please SUBSCRIBE to the podcast and drop us a FIVE-STAR REVIEW. We appreciate you, and your support enables us to keep bringing you the goods on the show!
Welcome to the ‘Building the Premier Accounting Firm' podcast, where we bring you insights and thought-provoking discussions from leading industry experts. This week, we have a special episode for you. Our host, Roger Knecht, will be interviewing Ron Baker, the best-selling author and value pricing guru. In this episode, Roger and Ron will delve into the topic of value pricing and its challenges. They'll discuss what value pricing is and how it differs from traditional pricing models. Additionally, they'll talk about the hurdles firms face when introducing a value-pricing model, and how to overcome them. Ron shares his invaluable learnings from helping firms implement the value-pricing model and provide actionable insights on how to get started. They also discuss subscription-based pricing, why it's the future, and how subscription pricing can complement value pricing. They explore how these two models can work together to benefit accounting firms of all sizes. This episode is a must-listen for anyone looking to stay ahead of the curve. So, sit back, relax and get ready to learn from the best. Also subscribe to this podcast to never miss an upload! Your Host: Roger Knecht, president of Universal Accounting Center Guest Name: Ron Baker Ronald J. Baker started his CPA career in 1984 with KPMG's Private Business Advisory Services in San Francisco. Today, he is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally—and radio talk show host on the Voice America show: The Soul of Enterprise: Business in the Knowledge Economy. As a frequent speaker, writer, and educator, his work takes him around the world. He has been an instructor with the California CPA Education Foundation since 1995. He is the author of seven best-selling books, including: Professional's Guide to Value Pricing; The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services, co-authored with Paul Dunn; Implementing Value Pricing: A Radical Business Model for Professional Firms; The Soul of Enterprise: Dialogues on Business in the Knowledge Economy, co-authored with Ed Kless, and his latest book written with Paul Dunn, Time's Up!: The Subscription Business Model for Professional Firms, was published in November 2022. Ron has toured the world, spreading his value-pricing message to over 250,000 professionals. He has been named on Accounting Today's 2001 to 2007, and 2011 to 2022, Top 100 Most Influential People in the profession; voted among the Top Ten Most Influential People in the profession in 2012—2022, among other accolades. Sponsors: Universal Accounting Center Helping accounting professionals confidently and competently offer quality accounting services to get paid what they are worth. Offers: Get a copy of Ron's book: Time's Up!: The Subscription Business Model for Professional Firms Also read: The Automatic Customer: Creating a Subscription Business in Any Industry & Built to Sell: Creating a Business That Can Thrive Without You, by John Warrillow www.verasage.com and www.thesoulofenterprise.com Get a FREE copy of this book all accounting professionals should use to work on their business and become profitable. It is a must-have addition to every accountant's library to provide quality CFO & Advisory services as a Profit & Growth Expert today: “in the BLACK, nine principles to make your business profitable” – e-book For Additional FREE Resources for accounting professionals check out this collection HERE! Be sure to join us for GrowCon, the LIVE event for accounting professionals to work ON their business. This is a conference you don't want to miss. Remember this, Accounting Success IS Universal. Listen to our next episode and be sure to subscribe. Also, let us know what you think of the podcast and please share any suggestions you may have. We look forward to your input: Podcast Feedback For more information on how you can apply these principles in your business please visit us at www.universalaccountingschool.com or call us at 801.265.3777
A 30-year veteran organization in cyber security enhances products they are delivering to the MSP market from basic plans to advanced with XDR providing visibility into their entire network. This gives MSPs the ability to not only detect components but to also diagnose them forensically. Cris Martinez Cris Martinez, Director of MSP Channels at Eset speaks with Don Witt of The Channel Daily News about how their XDR approach differs from others on the market. With their balance of researchers, machine learning and AI predictability, customers are covered on a normal usage basis but also on a protection and zero-base threat-base as well. This technology is not only a requirement for the protection of the MSP customer but for the protection of the MSP as well. Listen in as Cris goes into more detail about their technology and how it can help keep the MSP network safe. About: For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure, and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET's high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET's R&D centers worldwide, working in support of our shared future. As they are a cybersecurity company, their values come naturally: integrity, reliability, passion, and courage. They believe in a positive digital future. This is reflected in how they do business and their commitment to managing their company in socially responsible and environmentally sustainable ways. For more information, go to: https://www.eset.com/us/
Behind every digital transformation initiative, is the right service provider with an extensive ecosystem of required solutions to bring your efforts toward success. How does TIME plan to make digitalisation effective and valuable? Executive Vice President of Enterprise Business at TIME, Kit Au explains. Learn more at time.com.my/3Cs and download their free eBook to champion your digitalisation journey today with TIME's 3Cs.
Digital transformation has been the clarion call for most businesses in these modern times yet still a lasting trend that intimidates. How is TIME dotCom helping businesses innovate for the future? Find out from Kit Au, Executive Vice President of Enterprise Business at TIME as he gives the low-down on TIME's 3CS of Digitalisation.Learn more at time.com.my/3Cs and download their free eBook to champion your digitalisation journey today with TIME's 3CS.
In the latest episode of the Empowerography Podcast, my guest is Janie Lacy. Dr. Janie Lacy, LMHC, NCC, CSAT-S is a Licensed Relationship Trauma Psychotherapist who has over fifteen years of experience working with those who have unsuccessfully tried to break free from their toxic relationship patterns. By addressing the root issue of their suffering, Janie creates breakthrough experiences from the inside out, allowing her clients to finally find peace within themselves they have so desperately longed for in life. She is a nationally recognized expert in the field of relationship trauma. Janie has been featured on Good Morning America, CNN|HLN, ABC, CBS, FOX, NBC to name a few. She is also a faculty member with the International Institute of Trauma and Addiction Professionals and an entrepreneur who took her counseling business from a solo practice to a group specialty practice. Her accolades and awards include: Orlando Business Journal's 2021 "Women Who Mean Business", Onyx Magazine's 2020 “Woman on the Move,” Orlando Magazine's 2019 “Women of the Year” and African American Chamber of Commerce of Central Florida 2018 “Enterprise Business of the Year.” Janie is the host of her syndicated VoiceAmerica Show called “Let's Talk About It with Janie Lacy” which can be found on iHeart, iTunes, Alexa, Spotify, and Spreaker. Janie helps women overcome toxic relationships. She's the creator of Woman Redeemed, an intensive experiential group experience that uses proven therapy strategies to start women on their healing journey. After experiencing the devastating trauma of her eldest sister leaving a domestic violent relationship resulting in her murder. Janie uses her experience and expertise to help others break patterns of toxic love. In this episode we discuss TEDx, trauma, relationships, the signs of toxic relationships, women redeemed and experiential therapy. Website - https://www.lifecounselingsolutions.com/ IG - http://www.instagram.com/janielacy FB - https://www.facebook.com/drjanielacy LinkedIn - https://www.linkedin.com/in/janielacy TEDx Talk - https://www.youtube.com/watch?v=9k1ocw177lk "I started practicing in 2007 as a licensed therapist" - 00:01:52 "I'm a big believer especially from the relationship space and a therapy space" - 00:33:21 "No matter what you've been through, no matter what's happened to you" - 01:06:50 Empowerography would like to offer you a discount code to one of our exclusive partners, Quartz & Canary Jewelry & Wellness Co. Please use CODE EMPOWER15 to receive 15% off upon check out at www.quartzandcanary.com. Quartz & Canary is truly the place, where spirituality meets style.
In the latest episode of the Empowerography Podcast, my guest is Janie Lacy. Dr. Janie Lacy, LMHC, NCC, CSAT-S is a Licensed Relationship Trauma Psychotherapist who has over fifteen years of experience working with those who have unsuccessfully tried to break free from their toxic relationship patterns. By addressing the root issue of their suffering, Janie creates breakthrough experiences from the inside out, allowing her clients to finally find peace within themselves they have so desperately longed for in life. She is a nationally recognized expert in the field of relationship trauma. Janie has been featured on Good Morning America, CNN|HLN, ABC, CBS, FOX, NBC to name a few. She is also a faculty member with the International Institute of Trauma and Addiction Professionals and an entrepreneur who took her counseling business from a solo practice to a group specialty practice. Her accolades and awards include: Orlando Business Journal's 2021 "Women Who Mean Business", Onyx Magazine's 2020 “Woman on the Move,” Orlando Magazine's 2019 “Women of the Year” and African American Chamber of Commerce of Central Florida 2018 “Enterprise Business of the Year.” Janie is the host of her syndicated VoiceAmerica Show called “Let's Talk About It with Janie Lacy” which can be found on iHeart, iTunes, Alexa, Spotify, and Spreaker. Janie helps women overcome toxic relationships. She's the creator of Woman Redeemed, an intensive experiential group experience that uses proven therapy strategies to start women on their healing journey. After experiencing the devastating trauma of her eldest sister leaving a domestic violent relationship resulting in her murder. Janie uses her experience and expertise to help others break patterns of toxic love. In this episode we discuss TEDx, trauma, relationships, the signs of toxic relationships, women redeemed and experiential therapy. Website - https://www.lifecounselingsolutions.com/ IG - http://www.instagram.com/janielacy FB - https://www.facebook.com/drjanielacy LinkedIn - https://www.linkedin.com/in/janielacy TEDx Talk - https://www.youtube.com/watch?v=9k1ocw177lk "I started practicing in 2007 as a licensed therapist" - 00:01:52 "I'm a big believer especially from the relationship space and a therapy space" - 00:33:21 "No matter what you've been through, no matter what's happened to you" - 01:06:50 Empowerography would like to offer you a discount code to one of our exclusive partners, Quartz & Canary Jewelry & Wellness Co. Please use CODE EMPOWER15 to receive 15% off upon check out at www.quartzandcanary.com. Quartz & Canary is truly the place, where spirituality meets style.
BIO: Ron Baker is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally. He's also a radio talk-show host of The Soul of Enterprise: Business in the Knowledge Economy on Voice America. STORY: Ron partnered with a group of friends and invested $70,000 to start a software company. All the partners had no experience or skills to run the business leading to its failure. LEARNING: Seek out successful people and try to learn from them. Learn from your losses. “When it comes to business, you've got to have your total skin in the game.”Ron Baker Guest profilehttps://www.linkedin.com/in/ronbaker1/ (Ron Baker) started his CPA career in 1984 with KPMG's Private Business Advisory Services in San Francisco. Today, he is the founder of https://www.verasage.com/ (VeraSage Institute)—the leading think tank dedicated to educating professionals internationally—a radio talk-show host on Voice America; the show is The Soul of Enterprise: Business in the Knowledge Economy. Ron has authored seven best-selling books, including https://amzn.to/3ITZKhj (The Firm of the Future); https://amzn.to/3O3VXP7 (Pricing on Purpose); https://amzn.to/3Pa0YHo (Measure What Matters to Customers); and https://amzn.to/3c4uXBO (Implementing Value Pricing). His forthcoming book, https://amzn.to/3uP8Dmt (Time's Up!: The Subscription Business Model for Professional Firms), will be published in November 2022. Worst investment everRon partnered with a couple of friends and started a software company. He invested about $70,000 into the company. The group wanted to write a software program to help firms value price. They hired a software engineer and spent a lot of money to get the program going. They were all delusional and believed they were sitting on top of something radical and innovative. Their most significant setback was their lack of skills and experience in building a software company. All the partners also had other jobs and were treating business as a side-hustle, not paying it the full attention it needed. Needless to say, the business wasn't successful. Lessons learnedSeek out people who are successful and try to learn from them. Make sure that you have partners who have skin in the game. Andrew's takeawaysLearn from your losses. If you lose money, at least make sure you gain knowledge from the experience. Never overlook the randomness of success and failure. Focus more on avoiding loss by reducing your risk as much as you focus on growth and success. Actionable adviceDon't be delusional and go into business just to confirm your biases. Keep in mind that business is much more complicated than most people think. Ron's recommended resourceshttps://amzn.to/3c4uXBO (Implementing Value Pricing) for anyone who wants to learn more about pricing. https://amzn.to/3uP8Dmt (Time's Up!: The Subscription Business Model for Professional Firms) for anyone who wants to understand the subscription model. Ron believes that in five years, we'll have the option to subscribe to everything, so now is the time to perfect your subscription business. No.1 goal for the next 12 monthsRon's next project is to get his upcoming book https://amzn.to/3uP8Dmt (Time's Up!: The Subscription Business Model for Professional Firms) published and then go and speak and evangelize about it. [spp-transcript] Connect with Ron Bakerhttps://www.linkedin.com/in/ronbaker1/ (LinkedIn) https://twitter.com/ronaldbaker (Twitter) https://www.facebook.com/ron.baker.923/ (Facebook) https://www.thesoulofenterprise.com/ (Podcast) https://amzn.to/3aCPNb5 (Books) Andrew's bookshttps://amzn.to/3qrfHjX (How to Start Building Your Wealth Investing in the Stock Market) https://amzn.to/2PDApAo (My Worst Investment Ever) https://amzn.to/3v6ip1Y (9 Valuation Mistakes and How to Avoid Them) https://amzn.to/3emBO8M (Transform Your Business with Dr.Deming's 14 Points) Andrew's online...
Ron Baker is the co-host of The Soul of Enterprise: Business in the knowledge economy. His new book with co-author Paul Dunne, due out in November 2022, is entitled Time's Up: The Subscription Business Model for Professional Firms. Click here to join a special pre-order club for the book.
With the future of business looking more remote, mobile, and interconnected, the arrival of 5G connectivity is signaling a new revolution in how industries operate. 5G presents new opportunities for automation, remote working, and edge computing, so on this week's episode we discuss how can you harness the power of 5G for your business.A big thank you to today's guests, Fotis Karonis, Executive Vice President and Group Lead for Capgemini's 5G and Edge computing business, Pierre Fortier, Vice President and 5G Global Lead at Capgemini Invent, and Nadine Allen, Ericsson's Head of Enterprise Business, Market Area South East Asia, Oceania & India.This episode was hosted by Liz Lugnier and produced by Theresa Ignatius.This series was created for Capgemini Invent by Adrift Entertainment.This podcast is brought to you by Capgemini Invent. You can find out more about them at https://www.capgemini.com/service/invent/ and follow them on Twitter https://twitter.com/CapgeminiInvent.
Jon & Susanne are joined on this episode by John Nisi, where they discuss the power of data in decision-making within the sports industry, data literacy and the importance of ethical artificial intelligence (AI). John is the General Manager & COO of the US Cloud & Enterprise Business, where he is responsible for the US business, marketing and operations across the cloud and infrastructure portfolio of products. Formerly Worldwide Services CTO for Data and Artificial Intelligence for Microsoft Services, John was responsible for technical strategy, delivery quality, delivery readiness and technical sales support for the D&AI Services organization at Microsoft.
When Alexander Younes first joined Dovetail, it was a dozen-strong.Less than 2 years later, they just raised a $60m series A.In the early days, demand was exploding, with tens of thousands of users in their product. Yet their revenue team had only a handful of people.How did Dovetail stay incredibly disciplined and efficient, and what can we learn from them when creating our own revenue teams?Listen to this episode to find out!We talked about how Alex thinks about sales efficiency, how to funnel enterprise customers to self-serve instead of talking to sales, and why even optimizing your legal documents can help your product led growth.Connect with Alex on Linkedin for more information.Visit our Product Led Sales blog for more insights, and follow HeadsUp on Linkedin. If you have questions for me about PLG, growth, or marketing, here's my Linkedin and Twitter.
Anthony Frisina has a passion for accessibility and inclusion. He is driven by a community in Hamilton, Ontario, where he was born and still calls home today. Born with Spina Bifida he was privileged to adapt a “person first” mentality in his early years, a mindset he currently embodies in his every day life. “Adversity not only builds character it reveals it” and “It's not about the amount of times you get knocked down, but by the amount of times you get back up” are two of his favourite quotes and they inspire the man he is today. He is a Mohawk College graduate in Enterprise Business; Office Administration Executive and when not working at Mohawk College as a Student Services Representative at The Square, he can often be seen with his wheels turning at Mohawk College. In 2014, he was inducted into an elite group as a Mohawk College Alumni of Distinction. When not at Mohawk he can be found in his community representing the Rick Hansen Foundation or the Catholic Youth Organization in an ambassadorial role and enjoys spending time with his family and friends. Anthony Frisina is truly a testament of character, overcoming many obstacles along the way, breaking down and breaking through barriers, so that he, along with the next generation, can enjoy an inclusive community, a community based on ability. --- Support this podcast: https://anchor.fm/lifestyletvusa/support
Ron Baker, founder of VeraSage Institute, best selling author, and radio talk show host on the VoiceAmerica.com show - The Soul of Enterprise: Business in the Knowledge Economy, also known as the "Godfather of value pricing", joins us to share his views on the subscription model in the accounting industry, how firms should quantify success, and why timesheets should be a thing of the past. With over 27 years of study in this area, Ron brings a distinct perspective on the changes coming to the industry and provides insight for those who are looking to lead the way.
Welcome back to WellSeekers as we continue with a brand new six part series focusing on meditation and mindfulness. As always and in this series, we'll share amazing conversations full of thoughtful insights, powerful personal stories, and most importantly real world solutions; all from a holistic perspective. We'll talk about mindfulness and meditation in your relationships and work life, food and your body, and accomplishing goals with behavioral mindfulness and meditation!On today's show, we welcome Sean Greenspan, Head of the Enterprise Business in the Americas at Fabulous. Fabulous was incubated in Duke University's Behavioral Economics Lab led by Dan Ariely. Fabulous will help you build healthy rituals into your life by employing the same method that elite athletes and successful entrepreneurs use to rise to the top of their games. And now it can take you to the top of yours.In this episode, we'll talk about behavioral tools and techniques to help you set and achieve your goals, the importance of having a plan that sets you in motion on your journey, and HOW you're going to get there. Behavioral change can be difficult for many reasons. It might be due to our desire to stay in our comfort zones. Maybe it's due to daily habits and rituals that we hang on to. However, being mindful and making behavioral changes, large and small, has the profound power to rewire our brains and build new and healthier habits.The powerful and positive impacts of meditation and mindfulness are undeniable. Mindfulness and meditation can improve your overall health and greater satisfaction in all areas of life by reducing rumination, reducing stress, reducing anxiety, reducing emotional reactivity, and improving the ability to be more present and in control of your emotions. Finding, learning, and practicing mindfulness is more accessible now more than ever. And we're here to help with great ideas for incorporating meditation and mindfulness in your life. Join Lucia and Sean on this episode of WellSeekers with Lucia, and Rise and Comeback to Your Best Life Story!To learn more about about Fabulous, visit: https://www.thefabulous.coTo learn more about about Fabulous for work, visit: https://www.thefabulous.co/workFind Us on Social @WellSeekersFollow Lucia on Instagram @LuciaNazzWellSeekers is great for mental health, holistic well being, stress, anxiety, self care, relationships, healing, growing, connecting, love, and life.
Software AG, one of the biggest software businesses in Europe, recently faced a huge transformation that shook up its 10,000 enterprise customers in over 70 countries and almost 5,000 employees. To talk about the massive Helix Project we talked to Andrew Cutler, Strategy, Transformation, and Customer Success Leader at Software AG. Andrew shares his experience transitioning from a perpetual licensed business model to a subscription one, and how customer success played a strategic role in this change. As Andrew points out, customer success in a proper subscription model is completely vital. Listen now and learn how AG made this huge transformation and what CS strategies helped them bring everyone on board. Jump straight into: (00:56) - Andrew's background and his role in Project Helix's big transformation - “I spend a lot of time rolling out customer success and running that here at Software AG.” (05:37) - Going from a perpetual licensed business model to a subscription one - “You cannot expect too much of a variance between what your goals are as a company commercially, and what your customers are getting from the software.” (09:14) - How to make a case for customer success - “You need to be able to show what is the incremental impact to some kind of financial metric.” (11:39) - Andrew's learnings from Project Helix - “We're on all fronts pretty far ahead of where we thought we would be right now, we did a lot of comparisons looking at other companies that have made this shift before.” (13:59) - The importance of customer success in this big transformation - “Our ability to help our customers with the adoption data that they want to see in our business lines has reached full coverage of our cloud customers.” (17:31) - How product-led customer success can optimize your processes - “The realization over the last year is that through product-led customer success and a partnership between the teams, we actually don't need heavy-duty CSM engagement on free trials.” Resources Connect with Andrew through https://www.linkedin.com/in/acutler/ (LinkedIn) Hosted by Adam Joseph, The Gamechanger Podcast is a show brought to you by Gainsight. For more information about all of our episodes, please visit https://www.gainsight.com/podcasts/ (https://www.gainsight.com/podcasts). This show is produced and edited by StudioPod. If you want more details on how to fully record and produce your podcast with our services, you can reach us at http://studiopodsf.co (http://studiopodsf.com), send us an email at info@studiopodsf.com or contact us through our social media channels as https://www.instagram.com/studiopodsf/ (@studiopodsf).
Sony is a serial entrepreneur who founded multiple startups in the telecom & fintech space. His first startup MOBME was founded while he was half way into his engineering degree back in 2006. MOBME monetised a bouquet of B2B & B2B2C products in the telecom space, creating employment for hundreds. His last startup Chillr, founded in 2013, was funded by Sequoia, Blume & Uniqorn. Chillr was the pioneer in seamless inter-bank mobile payments years before UPI & during this stint, he worked closely with numerous banks including the likes of HDFC Bank, Bank of Baroda etc.In 2018 Chillr was acquired by Swedish HQ Caller ID app Truecaller, post which he has been heading Truecaller's fintech arm. More recently, he took responsibility of building the Enterprise Business vertical for Truecaller from the ground up. It's now an extremely fast growing business unit that's operating like a full fledged SaaS company and is focused on making business communication safe & efficient. The division already boasts of hundreds of active clients across BFSI, Fintech, EdTech, Healthcare, Automotive etc and is becoming an indispensable tool for businesses that rely on telephones as a communication channel.Key TakeawaysSony shares his entrepreneurial journey founding MobME with friends in college and innovations they brought in the telecom and banking industryThe insightful Chillr story including its founding, Series A fundraising, and strategic reasons behind selling the business to TruecallerSome of the biggest lessons from Chillr and how Sony managed the Truecaller acquisition processWhy growth is the key for a successful fundraise for any startupWhy you should be prepared to spend a significant amount of your life(7-10 years) when you decide to build a startupMajor trends in fintech especially credit and why financial data is the key to building inclusive products and services
BUSINESS & THOUGHT LEADER EDITION If you are a business owner or you're thinking about going into business, what type of business model are you using? What could be the best type of model to help you generate profits and grow your business? Almost all businesses bill by the hour. The hourly model billings take place after the work is done, computing the time spent on the work. The value pricing model widely differs from the hourly model. Value pricing requires that the seller, generally a professional services firm, determine what a customer is willing to pay for one's expertise before the work is complete. For Ron Baker, costs do not determine price, value determines the price. For more than 25 years, Ron has pushed accounting firms to dump the billable hour and embrace value pricing for client services. He now believes the profession is at a tipping point. In today's episode, Ron Baker is going to discuss the concept of creating value. Baker founded the VeraSage Institute Founder, a think tank that aims to eliminate billable hours and archaic timesheets. The group also encourages the use of advanced pricing arrangements and treating tax and accounting professionals as knowledge workers as opposed to timekeepers. He has over 230,000 LinkedIn followers, authored seven books, including Implementing Value Pricing: A Radical Business Model for Professional Firms, and hosts the internet radio talk show The Soul of Enterprise: Business in the Knowledge Economy. Join us as Ron Baker delivers extensive value about the value pricing business model with hosts, wealth manager Lee Michael Murphy, career advisor Sergio Patterson, and attorney Matthew McElroy. Tune in to this week's episode of The Free Retiree Show. To get the episode, show notes, and share links, please go to our podcast page. Thank you for sharing our podcast. The Free Retiree Show Podcast Page Honor to be mentioned in the FeedSpot TOP 20 RETIREMENT PODCAST OF 2020
Shelly Suter-Hadad has served as the Chief Executive Officer of Casumo since October of 2019 and has overseen the expansion of the company from a single brand to a global gaming group. Previously, Ms. Suter-Hadad served as the Chief Operating Officer and Managing Director as well as Director of Business Development and Head of Marketing Operations during her eleven-year tenure at Mansion Group, between 2008 and 2019. Prior to gaming, she held leadership roles within the telecom, VoIP and satellite television industries, building customer relations and experience functions for global, B2B and B2C clients, including Verizon and Panasonic. Shelly Suter-Hadad has been recognised by the International Gaming Awards (IGA) as “Leader of the Year” in 2017, named one of the “Top 10 Influential Women” by iGaming Business (iGB) in 2018 and featured in the “Hot50” of Gaming Intelligence in 2018. She has been widely commended for her expertise in launching new brands and driving growth through expansion into new markets. She is also a sought-after speaker and panellist at leadership events, including the World Gaming Executive Summit. Ms. Suter-Hadad holds an M.A. in Enterprise Business from Durham University (UK).
BarcVox. The voice of enterprise business architecture and more.
What is enterprise business architecture? Listen to this segment and find out. Come join me. Follow along with this podcast on the BarcVox blog: Defining Enterprise Business Architecture. There you will find a transcript as well as illustrations to help you better understand the topic. --- Send in a voice message: https://podcasters.spotify.com/pod/show/barcvox/message
BarcVox. The voice of enterprise business architecture and more.
Does your organisation have a business architecture function with an enterprise vantage? Where does Enterprise Business Architecture belong in your organisation? It's not where you might think, and it probably isn't where it resides now. Join me and I share my thoughts. What are yours? Follow along on BarcVox.com, where you can find the segment and related content: http://barcvox.com/2021/03/16/business-architecture-where/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/barcvox/message
business model
The SecureWorld Sessions is a new cybersecurity podcast that gives you access to people and ideas that impact your career and help you secure your organization. Our featured interview is with Special Agent Chris McMahon of the United States Secret Service. He is one of the nation's key investigators of Business Email Compromise. Topics include: BEC fraud, CEO fraud, hackers, cybercriminals, and money mules. Plus, what hackers are doing in successful attacks and cybercrime warning signs. LINKS: • Trend Micro & INTERPOL BEC partnership: http://bit.ly/TM_BEC • Trend Micro PhishInsight tool: http://bit.ly/TM_Phish • Global BEC crime bust: http://bit.ly/2O2ELwE • Romance scam screen names: http://bit.ly/2X6bQfc • SecureWorld conference calendar: https://www.secureworldexpo.com/events
Are you just starting out in real estate and you need to build up monthly cash-flow fast? Have you wanted to walk away from an “Enterprise Business” and work more in a “Lifestyle Business”? Jason Lucchesi and Larry Goins are going to talk about using the seller financing option to find “homeowners in training” and build up your monthly cash-flow on low risk investments! Larry bought his first house in 1986 with an FHA assumable mortgage and has done pretty much everything in real estate since, but today he is just focusing on a few key elements that he will talk about! What you will learn: What is seller financing How a beginner would get started with this strategy What is the Dodd Frank and how does it affect me What happens when a buyer misses a payment And so much more… Real Estate investing is not risky, being uneducated is risky, and education without application is irrelevant so join us on todays show and learn from real investors who are employing real strategies! ⬇️ Never miss another episode ⬇️ Subscribe on iTunes: http://bit.ly/TheNoFlippingExcusesShowiTunes Listen on Stitcher: http://bit.ly/NFEshowStitcher Watch on YouTube: http://bit.ly/NFEyoutube Donald Trump, Robert Kiyosaki, Barbara Corcoran, Than Merrill, Kent Clothier, Bigger Pockets, Matt Theriault, REI, Sean Terry, Real Estate Coach
Welcome to the 100th Episode of The Soul of Enterprise: Business in the Knowledge Economy, which first aired on July 4, 2014. Thanks to everyone who makes this show possible: Our listeners, our sponsors, callers, and the entire Team at VoiceAmerica who run a professional organization. Ron and Ed will look back on some of our 30 guests, our memorable show topics, and a discussion on the Brexit vote and more on blockchain technology.
Welcome to the 100th Episode of The Soul of Enterprise: Business in the Knowledge Economy, which first aired on July 4, 2014. Thanks to everyone who makes this show possible: Our listeners, our sponsors, callers, and the entire Team at VoiceAmerica who run a professional organization. Ron and Ed will look back on some of our 30 guests, our memorable show topics, and a discussion on the Brexit vote and more on blockchain technology.
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