POPULARITY
Categories
Send us a text
La sostenibilidad del parque, la IA, el recambio y el VO como elementos clave para la rentabilidad protagonizan IBIS Iberia 2025 - 530 profesionales asisten a la tercera edición de un evento que reúne a los protagonistas del negocio de la posventa de automoción - IBIS Iberia se consolida como foro de referencia para el sector en España y Portugal CESVIMAP e IBIS Worldwide han celebrado los días 15 y 16 de septiembre de 2025 la tercera edición de IBIS Iberia, la conferencia internacional que reúne a los protagonistas del negocio de la reparación de automóviles en el mercado ibérico. Bajo el lema “Dando forma al futuro: liderazgo desde la colaboración”, IBIS Iberia 2025 ha sido foro de reflexión y avance, abordando los grandes retos que enfrenta el sector: la rentabilidad y la eficiencia, la sostenibilidad, la irrupción de la inteligencia artificial, el vehículo de ocasión y el papel del recambio. Tras dos ediciones récord, IBIS Iberia ha regresado al Centro de Congresos Lienzo Norte de Ávila con una agenda repleta de conocimiento, liderazgo intelectual y debates de vanguardia. CESVIMAP, el centro tecnológico y de innovación de MAPFRE, e IBIS, proveedor de conferencias sobre el mercado de reparación a nivel mundial, apuestan por la transformación y la colaboración como motores de éxito. La jornada IBIS Iberia 2025 planteó seis sesiones temáticas, que abordaron las principales preocupaciones y oportunidades del sector: 1. Transformación del ecosistema aseguradora-taller-recambios El seguro es un pilar en la actividad del taller. Se analizaron las tendencias del ramo en España y Portugal, la relación entre aseguradoras y proveedores y el impacto de las tecnologías en los costes de reparación. Participaron Pablo Jiménez Villa (ICEA), Francisco Javier Cobos (MAPFRE), Luis Ursúa (CETRAA), Rodrigo Ferreira da Silva (ARAN) y Carlos Martín (ANCERA). En cifras de ICEA, la situación del mercado automovilístico ha mejorado respecto a años anteriores, abriéndose camino el vehículo electrificado. Si bien España está en el top 5 de la UE en 2024 en matriculaciones, con un 8,1% (cifras globales), en turismos, aun siendo positiva la cuota de matriculación, está por debajo de la media de la UE. 2. Sostenibilidad y excelencia operativa en los talleres La sostenibilidad se convierte en una palanca de rentabilidad. Se abordaron prácticas como el uso de recambio eco, la eficiencia energética y la necesidad de adquirir formación en procesos sostenibles. Intervinieron José Luis Gata (Solera), Gonzalo Pinto (Desguaces El Choque), Arantxa Hernando (ARVAL), Vicente Loustao (Stellantis&You) y Francisco Villacañas (3M). En su ponencia, Solera desveló la previsión del parque de automóviles a 2035, con apuntes significativos: - Menos del 8% del parque tiene una connotación sostenible (phev, hev, gas…). - Los coches de más de 15 años triplican a los jóvenes y, en 2035, la mitad del parque tendrá más de 15 años. De hecho, los vehículos van a desguace con 21 años, 5 más que hace una década. - La facturación de los recambios crecerá un 47% en 10 años. Actualmente, el 5% del mercado del recambio es eco, que puede ser aplicable al 20% de las reparaciones (con un coste medio de este recambio inferior, en un 55% al OEM). En este sentido, posteriormente en la mesa de debate se compartieron los beneficios que puede aportan los distintos tipos de recambios, con los que se podría reparar gran parte de un parque de automóviles envejecido y facilitar un servicio 360 al cliente. Se postula como herramienta clave para la rentabilidad para el taller. También se abordó en el debate la necesidad de formación específica para afrontar el Smart repair, que requiere procesos y medios específicos que den una respuesta rápida y de calidad al cliente. Y se adelantó la certificación de estos procesos como el próximo gran reto. En materia de sostenibilidad, ésta pasa, en primer lugar, por la rentabilidad del taller, por lo que es preciso apostar por procesos eficientes y por la eficiencia operativa. 3. Nuevos modelos de uso del vehículo y del negocio posventa España es el país con mayor número de empresas de suscripción, posicionándose como líder europeo. El modelo de suscripción y el “mobility as a service” abren nuevas oportunidades para el taller. En este contexto, surgen nuevos programas de garantías y soluciones aseguradoras específicas, así como programas de servicio, mantenimiento y reparación adaptados. Participaron José Martín Castro (AER), Gerardo Bermejo (Europcar), José Ignacio Moya (FACONAUTO), Juan Manuel Rubio (Mondo Car) y Carlos Fernández Ramos (Enterprise Mobility) Según informa AER, España lidera en Europa la intención de abandonar el coche en propiedad. De hecho, ya el 14% de los hogares españoles han renunciado a coche o motocicleta en propiedad. El modelo de suscripción de vehículos es uno de los servicios de movilidad más activos actualmente, sobre todo en menores de 36 años de entornos urbanos. En la mesa de debate se presenta el ejemplo de Mondocar, la única plataforma creada por concesionarios para concesionarios. Su aparición contribuye al rejuvenecimiento del parque de vehículos y promueve la suscripción a vehículos híbridos y eléctricos. Sus clientes buscan movilidad sin ataduras ni cuotas a través de un servicio 100% digital. Europcar, empresa de movilidad per se, desde su creación hace 75 años, comparte con el auditorio las líneas básicas de un negocio nacido para hacer la vida más fácil a todos los participantes de este sector. Europcar se enfoca hacia la solución, ofreciendo desde alquileres tradicionales hasta períodos de larga duración. Enterprise apuesta por ayudar al taller con fórmulas rentables y sostenibles. Para Enterprise, la movilidad es una experiencia en la que hay gustos para todos, y las nuevas opciones multiplican las experiencias de movilidad. Que haya nuevas opciones, afirman, nos animan a innovar, porque los clientes están pidiendo cosas nuevas. Faconauto apuesta por aprovechar este nuevo ecosistema con diversos usos del vehículo para alargar y afianzar la relación del concesionario con el cliente. El valor de la posventa es clave: actualmente, el combo posventa + recambios, siendo el 16% de la facturación, supone el 47% de los beneficios del taller. 4. El vehículo usado como motor de crecimiento del aftermarket El V.O. se consolida como un negocio estratégico, con previsiones de más de 2,2 millones de unidades en 2025. Se debatió su impacto en concesionarios, talleres y fabricantes. Las operaciones de acondicionamiento y remarketing llegarán a representar un volumen de negocio significativo, pudiendo convertirse en un negocio lucrativo. Intervinieron Jaime Barea (GANVAM), Fernando Rodríguez (OcasiónPlus), José Antonio Baeza (Renault Retail Group) y Marcel Blanes (Adevinta). En su exposición, Barea puso el foco en la profesionalización del sector del reacondicionamiento y en la necesidad de invertir en este negocio para atraer al particular. Para Fernando Rodríguez, las claves del éxito en este negocio son la confianza y la transparencia. Como para José Antonio Baeza, que entiende que la relación con el cliente en posventa es clave, enfocando sus esfuerzos a fidelizar al cliente. En referencia al particular que compra V.O., Blanes traslada al auditorio datos reales de las tendencias del usuario. Si bien es cierto que busca vehículos con menos de 5 años de antigüedad y, preferentemente, híbridos o eléctricos, la realidad conduce a vehículos diésel de más de 10 años. También la intención del particular es comprar a profesional, aunque luego la realidad sea otra. 5. La inteligencia artificial como motor de cambio en el sector de la posventa y la reparación La IA ya transforma la reparación de siniestros. Se presentaron casos reales de automatización de procesos y soluciones de peritación inteligente. Intervinieron Ramón Antelo (Capgemini), Andrés Morote (Assured Europe), Jaime Silvela (Solera España), Diego Bodas (MAPFRE) y Lucía Bonilla (Bonilla Motor). En esta sesión se planteó la aplicación de IA como palanca para mejorar la experiencia del cliente e incrementar la eficiencia del taller. Destacando que la IA ha llegado para acompañar, siendo el aporte humano fundamental. 6. El recambio como pilar económico clave para los talleres El recambio es clave para la rentabilidad del taller. La cadena de la distribución se está concentrando y de su estrategia y servicios adicionales a la entrega del recambio dependerán cuestiones como la contención o reducción de costes para el taller, la optimización de tiempos o la eficiencia del proceso productivo. Participaron Fernando López (GiPA), Joan Solans (VW Group), Juan Carlos Martín Rivas (AD Parts), Nines García de la Fuente (GAUIb) y Fernando Montes (Solvd). En los mensajes objeto de debate fueron protagonistas los conceptos ‘precio' y ‘rentabilidad', que ponen en duda la sostenibilidad del modelo actual, estableciendo una comparación del negocio nacional con el europeo. Tanta importancia tiene el recambio para el taller que, sin el negocio que genera, los talleres tendrían dificultades para su continuidad. El evento IBIS Iberia 2025 se inició con una recepción de bienvenida el 15 de septiembre en Sofraga Palacio. Las conferencias se desarrollaron el 16 de septiembre en el Centro de Congresos Lienzo Norte, Ávila. IBIS IBERIA 2025 ha contado con el apoyo de destacados patrocinadores: • Platinum partners: 3M, Axalta Coating Systems, MAPFRE, Solera España y Repairify Europe. • Gold partners: Ad Parts, AkzoNobel, Carglass, CED, DAT Ibérica, Entegral, Fondomóvil, GT Motive, Phira y Sinnek. • Silver partners: Capgemini, Geimex, Indasa, Lechler, Roberlo y Top One/Colad/Finixa Sobre CESVIMAP CESVIMAP es el centro tecnológico de MAPFRE y protagonista en la transición hacia una movilidad sostenible, digital y conectada. Lo construyen diariamente más de un centenar de investigadores en unas instalaciones tecnológicas punteras, en las que se han ensayado más de 800 vehículos en la zona de crash test y se han superado los 700 proyectos de investigación. CESVIMAP también es un centro tecnológico de referencia global para el diseño, aseguramiento, uso, mantenimiento, reparación y reciclado de vehículos. CESVIMAP colabora con fabricantes de vehículos, concesionarios, talleres de reparación, compañías de renting, de car sharing, importadores, distribuidores y proveedores de automoción y Cuerpos y Fuerzas de Seguridad del Estado, entre otros actores, a los que facilita una formación integral. Además, a través de CESVIrecambios, ya se han superado los 53.000 vehículos descontaminados, poniendo de nuevo en el mercado y dando una segunda vida útil a más de un millón y medio de piezas. Sobre IBIS Worldwid Desde 2001, el Simposio Internacional de la Industria de Talleres (IBIS) ha creado un espacio para el diálogo global en el mercado de la reparación de colisiones, ofreciendo perspectiva, alineación y conexión en todos los niveles del sector. Con cada agenda, IBIS mantiene el foco en el futuro — ayudando a los participantes a navegar la complejidad, afinar su visión y conectar de forma significativa con otros agentes del cambio. IBIS fue fundado en 2001 por los propietarios de la revista británica Bodyshop, Christopher Mann y David Young. La primera conferencia reunió a 120 delegados de 12 países en el Celtic Manor Resort, en Gales. Desde entonces, IBIS ha evolucionado hasta convertirse en un programa global de eventos, con la Cumbre Global anual acogiendo a más de 350 delegados de todo el mundo.
In this episode of Champ Talk with Branden Hudson, Branden emphasizes the importance of sharing the podcast to reach those who might benefit from it. He introduces guest Matt Miller, owner of Eurshalll Miller's Body Shop, a business established in 1976 by Matt's father and taken over by Matt in 1986. They discuss the challenges and evolutions in the body shop industry over the decades. Matt attributes his business longevity to his commitment to quality, faith, and mentorship. Branden shares his personal journey and how Matt has been a significant mentor, deeply impacting his professional and personal growth. The episode highlights values such as perseverance, quality workmanship, ethical business practices, and strong faith. The conversation delves into the importance of forgiveness and personal growth, emphasizing the significance of having mentors and staying true to one's values.00:00 Introduction and Call to Action00:43 Introducing the Guest: Matt Miller01:21 Matt Miller's Journey in the Body Shop Business02:54 Mentorship and Learning Experiences05:06 Challenges and Ethics in the Body Shop Industry13:34 Implementing the Lean System21:22 The Artistic and Technical Side of Body Work24:47 Faith and Personal Beliefs25:28 The Role of Faith in Overcoming Business Challenges26:56 Judgment and Forgiveness in Faith29:24 The Impact of Tragedy on Personal Faith34:06 Debating Beliefs and Ideologies38:25 Personal Stories of Redemption and Forgiveness47:36 Final Reflections and Gratitude
Heverton Anunciação e Universidade do Consumidor te inspiram a inovar na relação empresa e clientes
Eu entrevistei a Paula Valio Pimenta. ex-Diretora de Atendimento ao Cliente do Grupo Natura para a AmÉrica Latina:(Avon, The Body Shop, Aesop e Natura. Ela FOI ELEITA A Executiva do Ano do Premio ABT 2020 em atendimento. @paulavaliopimenta Assista em nosso canal do youtube.. Esta e outras centenas de debates riquíssimos. https://youtube.com/live/KnaifTFxZhU #atendimentoaocliente #experienciadocliente #inovação #customerexperience #callcenter #crm #ciênciadedados #satisfaçãodocliente #jornadadocliente #consumidor #ouvidoria #marketing #empreendedorismo #vendas #sucessodoocliente
Aunque The Body Shop vende online, su fuerza está en el retail experiencial. Cada tienda es un lugar de descubrimiento donde el cliente vive la marca. Para Marisa Gomez, Communication Manager Iberia en The Body Shop, el reto está en trasladar esa magia también al marketing y la comunicación: desde activaciones en el punto de venta hasta campañas digitales que humanicen la experiencia. Descubre en este episodio los secretos de una marca de belleza y activista que lucha por la igualdad y la sostenibilidad usando las herramientas de la comunicación y el marketing.
Send us a text Podcast Show Notes:What happens when a collision repair veteran who started as a tech at 15, built a 4-location MSO with nearly 100 employees, and owned 13 shops with four successful exits, decides to fix the financial challenges body shop owners face? The result is transformational.In this weeks' episode, Bill Park shares his remarkable journey through the collision repair industry and how his biggest discoveries weren't about paint or production—but about money. Along the way, Bill identified a critical gap in financial management that most shop owners face: relying on CPAs who focus on tax filing, not strategic financial management.Bill introduces his solution: Crunchit Financial Services, a “white glove” approach designed specifically for collision repair businesses. Using a financial blueprint process—similar to blueprinting a repair—he shows how to align management systems with accounting systems, ensure daily reconciliation of transactions, and build an accrual-based accounting structure that delivers accurate, timely insights.Bill also pulls back the curtain on tax optimization strategies that most shops miss—structuring finances in ways that can save tens or even hundreds of thousands annually. This isn't about complicated spreadsheets—it's about creating financial freedom by putting the right systems in place.5 Key Takeaways:Financial strength starts with systems: management and accounting must be aligned.Most CPAs miss opportunities because they only focus on filing taxes.Daily reconciliation creates accuracy and confidence in your numbers.Accrual-based accounting gives shop owners better insights than cash-based methods.Tax optimization can unlock huge savings and directly fuel profitability.If you're ready to run your shop with confidence, clarity, and the freedom that comes from perfect financials… join us this episode and let this be your roadmap to financial freedom!GUEST CONTACTBill Park - billpark8@me.comCrunchit Financial Services – https://www.crunchitfs.com/LinkedIn – https://tinyurl.com/499zeephSupport the showJoin our Mind Wrench mailing list!
Many business leaders craft successful companies but only a few elevate that to the level of a masterpiece. What is it about some companies and leaders that allows them to achieve this status? How does the vision of ‘the good life' differ across corporations, large and small?Charles Spinosa is a management consultant and the author of several books. His latest book is called Leadership as Masterpiece Creation: What Business Leaders Can Learn from the Humanities about Moral Risk-Taking.Greg and Charles discuss Charles's vision of business leaders as artists and creators who shape organizations into masterpieces, rooted deeply in humanities and philosophy. The conversation covers various business leaders, including Jeff Bezos, and how their leadership styles create distinctive moral orders within their companies. Charles connects principles from Shakespeare, Nietzsche, and Machiavelli to modern business practices and explains how leaders can cultivate courage and virtue within their organizations. They also explore the differences between founders and inheritors of businesses, the role of leaders in shaping corporate culture, and the implications for leadership education.*unSILOed Podcast is produced by University FM.*Episode Quotes:The three questions behind masterpiece leadership18:05: My three questions are: What always goes wrong here? That tends to be an easy question for 80% of them to answer. What would you love to do instead? That is the hard question. That is the one you think is easy, but what would you love to do instead? That is hard because these men and women are geniuses at managing around what always goes wrong. They have been rewarded for managing around it, and they are good at it. And then, once we can get to “What would you love?”—what risks do you need to take to do what you would love? And that is where we begin to work out the kinds of risks, the hard risks they are going to take. Because when they make these changes, if they do not succeed, they are going to be seen as not just foolish, but actually evil. They have gone out and harmed people in careers and so forth. So we have to figure out those, and then we have to put them in a kind of strategic order. But that is, in short, my masterpiece-building strategy. Leadership as a moral masterpiece03:10: Masterpieces are not just attractive and compelling aesthetically. Masterpieces give us a distinct new way to live that we consider a good life. They are moral masterpieces, and they are morally distinctive.Cultivating courage in organizations42:34: It is not that hard to build a company that cultivates courage. When you realize that part of courage is realizing that you figure what you think is right, and then you compose a way for people to hear it.Why leadership calls for admiration22:15: I can admire Google, and I can admire Amazon. A lot of people cannot. I have had people walk out on me when I say that about Amazon. But choose another company—choose The Body Shop, choose Zuckerberg's company, Meta—quite different from Amazon. Again, if we can admire different companies, we do not have to embrace everything we admire, and that gives us a sense of different good lives that we can admire. And I want that to be the virtue that we develop, which is a step above tolerance. I mean, really, with tolerance, which is the modern virtue for dealing with difference, we tolerate things that are different that we cannot eliminate. They are too powerful. We do not consider them quite as good. We tolerate them, but it is never a happy tolerance.Show Links:Recommended Resources:Friedrich NietzscheJeff BezosWilliam ShakespeareOthelloIagoHamletJack WelchMartin HeideggerLorenzo ZambranoJames C. CollinsAmy EdmondsonIliadStanley MilgramNiccolò MachiavelliGuest Profile:Profile on Vision.comLinkedIn ProfileSocial Profile on InstagramGuest Work:Amazon Author PageLeadership as Masterpiece Creation: What Business Leaders Can Learn from the Humanities about Moral Risk-TakingKellogg on Advertising and Media: The Kellogg School of ManagementA Companion to HeideggerKellogg on Integrated MarketingPhilosophical RomanticismThe Practice Turn in Contemporary TheoryHeidegger, Coping, and Cognitive Science: Essays in Honor of Hubert L. Dreyfus, Vol. 2Disclosing New Worlds: Entrepreneurship, Democratic Action, and the Cultivation of SolidarityResearchGate Page
Send us a text**
Send us a text**
The boys do a little follow up on old topics when Ray reports on the successful '69 Road Runner repair, then segues into the ongoing disc brake conversion on the 66 Mustang shop project. Master cylinder selection is a hot topic, as is using non-stock parts in a repair or restoration. Chris details some small interior changes that made a big difference in his Chrysler, then lamented about getting a rounded nut stuck in a socket. Check our social media feed to see the pictures; on Instagram: @real_motormouthradio and on You Tube: https://youtu.be/IjcQcarb9nM
Hour #2 of August 15, 2025 Jacob Townsend talks with Morristown East head football coach Dallas Kuykendall about the upcoming season for the Hurricanes, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. Then, Jacob talks about the quarterbacks in the SEC this year. See omnystudio.com/listener for privacy information.
Jacob Townsend talks with Morristown East head football coach Dallas Kuykendall about the upcoming season for the Hurricanes, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop.See omnystudio.com/listener for privacy information.
Hour 2 of August 14, 2025 Jacob Townsend and Bud talk about Tennessee going back to adidas at their apparel partner after a dozen years with Nike. Then, they talk with Morristown West head coach Alvin Sanders to talk about the upcoming season for the Trojans, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. Also, they talk about what happens if Nico Iamaleava is actually a gamechanger for UCLA?See omnystudio.com/listener for privacy information.
Jacob Townsend and Bud talk with Morristown West head coach Alvin Sanders to talk about the upcoming season for the Trojans, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop.See omnystudio.com/listener for privacy information.
Daniel Gardner is operational finance business partner at FirstGroup Plc, a leading UK-based provider of public transport. Daniel brings a unique perspective shaped by a diverse finance career across iconic consumer brands like L'Oreal, the Body Shop and Hunter Boots, where he led major forecasting overhauls and drove commercial transformation. Now at First Group, he is leading the development of a cloud-based forecasting system for a billion pound division, working with more than 50 stakeholders to deliver scalable real-time insights. In this episode he talks about the power of “systems thinking” in the CFO's Office as a way of understanding how different parts of an organization (or any complex system) interconnect and influence each other.”If there's an area, I'd say that FP&A could do with its systems thinking. Structure makes behavior and behavior makes structure. So it travels in a loop, which means that to make changes in an organization, you either have to hire people who do not exhibit the behaviors naturally or you've got to change the structure and alter the incentives that are producing the problems.” In this episode: Bringing my philosophy-training to finance Six week finance transformation at Hunter Boots Getting from lagging to leading indicators 99% of People Problems Are Really System Problems Python+ Excel (practical examples)
Hour 2 of August 13, 2025 Jacob Townsend talks with Tri-Cities Christian defensive coordinator Scott Allgood about TCA's season so far and what is upcoming, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. Then, Jacob talks about Oklahoma quarterback John Mateer's situation and whether Jacob is buying the Texas hype or not. See omnystudio.com/listener for privacy information.
Jacob Townsend talks with Tri-Cities Christian defensive coordinator Scott Allgood about TCA's season so far and what is upcoming, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop.See omnystudio.com/listener for privacy information.
Today on Christian Car Guy Radio, guest host Jerry Mathis from Ray's Body Shop and Wrecker Service is joined by NASCAR's Mark Garrow and Tim Bowman. They share racing stories, faith lessons, and how God calls each of us to use our gifts.
The fellas discuss Luka's weight loss, Jonathan Kuminga trade rumors, and Tre gives context to his controversial 2020s list. Later, the fellas draft the best non Quarterbacks in the NFL!
This is a Fan Fav episode. The Body Shop launched a global report this year that revealed 60% of women wish they had more respect for themselves. This study is shining light on a self-love crisis. Sexuality, economic status, age, and time on social media were all factors that seem to impact how people felt about themselves and their ability to love themselves. In this episode, we have 7 powerful women who understand the pain of being in a mental space that doesn't make you feel confident or much like a badass. The throughline here seems to be that self love requires you to take the time to get to know yourself. So, in the next 35 minutes, take notes and think through areas you can start to remove the barriers in place preventing you from loving yourself. Where are you being most unkind to yourself? Where does self-doubt seem to always show up? It's time to create an unbreakable relationship with yourself, and this is how… Original air date: 12-22-21 SHOW NOTES: Tip #1 | Spend Time with Yourself, Radhi finds herself through meditation [0:30] Tip #2 | Challenge Yourself, Roxy has loving dialogue and a journal for challenges [4:41] Tip #3 | Accept Yourself As Your Are, Cynthia says start with knowing who you are [11:30] Tip #4 | Know Who You Are, Patrice anchored to her true self not outward situations [17:42] Tip #5 | Treat Yourself How Like Your Best Friend, Najwa on making yourself feel heard [23:43] Tip #6 | Humbly Brag About Yourself, Daniele says start bragging on your achievements [25:49] Tip #7 | Slow Down, Mel takes pause to be with herself face to face in the mirror [30:07] CHECK OUT OUR SPONSORS Vital Proteins: Get 20% off by going to https://www.vitalproteins.com and entering promo code WOI at check out. SleepMe: Visit https://sleep.me/woi to get your Chilipad and save 20% with code WOI. Try it risk-free with their 30-night sleep trial and free shipping! OneSkin: Get 15% off with code LISA at https://oneskin.co Shopify: Sign up for your one-dollar-per-month trial period at https://shopify.com/lisa Macy's: Upgrade your glam at https://macys.com FOLLOW LISA: Instagram: https://www.instagram.com/lisabilyeu/ Twitter: https://twitter.com/lisabilyeu YouTube: https://www.youtube.com/womenofimpact Tik Tok: https://www.tiktok.com/@lisa_bilyeu?lang=en Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us a text**
Jacob Townsend is joined by Dobyns-Bennett head football coach Joey Christian talk about the upcoming season for the Indians, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Hour 1 of Dobyns-Bennett Monster Media Day on August 1, 2025 Jacob Townsend talks with Dobyns-Bennett sparkle squad and unified track coach Sarah Good and unified bowling coach Stephen Baker. Then, Jacob is joined by Dobyns-Bennett cheerleading coach Jessica Ross. Also, Jacob is joined by Dobyns-Bennett head football coach Joey Christian talk about the upcoming season for the Indians, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Hour 1 of July 31, 2025 Jacob Townsend talks to Science Hill head football coach Stacy Carter about the upcoming season for the Hilltoppers, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. Then, Jacob previews Science Hill's upcoming campaign. Then, he is joined by sponsor of the show, Dr. Ralph Mills with ETSU Highland Sports Medicine. See omnystudio.com/listener for privacy information.
Jacob Townsend talks to Science Hill head football coach Stacy Carter about the upcoming season for the Hilltoppers, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop.See omnystudio.com/listener for privacy information.
Jacob Townsend is joined Hampton head football coach Michael Lunsford about the 2025 season for the Bulldogs, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Jacob Townsend talks with Unaka head football coach O'Brien Bennett ahead of the 2025 Rangers season, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop.See omnystudio.com/listener for privacy information.
Hour 3 of Carter County Media Day on July 29, 2025 Jacob Townsend talks with Unaka head football coach O'Brien Bennett ahead of the 2025 Rangers season, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. Then, Jacob is joined by Cloudland athletic director and girl's basketball coach Matt Birchfield about Highlander athletics. Finally, Jacob wraps up the show with recaps on all four football programs in Carter County. See omnystudio.com/listener for privacy information.
Hour 2 of Carter County Media Day on July 29, 2025 Jacob Townsend talks to Hampton athletic director and girl's basketball coach Dewayne Humphrey about Bulldog athletics. Then, Jacob is joined by Happy Valley athletic director and cross country/track coach Matt Estep about Warrior athletics. Also, Jacob is joined Hampton head football coach Michael Lunsford about the 2025 season for the Bulldogs, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Jacob Townsend and Bud talk to Tennessee High head football coach Josh Holt about the upcoming 2025 season for the Vikings, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop.See omnystudio.com/listener for privacy information.
Hour 3 of July 29, 2025 Jacob Townsend and Bud talk to Tennessee High head football coach Josh Holt about the upcoming 2025 season for the Vikings, as part of 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. Then, they talk about Deion Sanders press conference about his health on Monday, as well as the shooting at NFL headquarters Monday night. Also, Cubs legend Ryne Sandberg passes away on Monday. See omnystudio.com/listener for privacy information.
Jaco Townsend talks with Unicoi County head football coach Drew Rice ahead of the Blue Devils 2025 season. 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Craig Ascue is a humble visionary leader, entrepreneur, and community builder rooted in the Gullah Geechee heritage of Mt. Pleasant, South Carolina. As CEO of Ascue's Paint and Body Shop, a second-generation collision repair business founded by his father in 1968, Craig blends tradition, technical excellence, and team leadership. Since taking the helm in 1995 after graduating from South Carolina State University with a degree in Marketing, Craig grew the company's revenues, maintained consistent profitability, and in 2007 relocated operations to a 10,000 sq. ft. modern facility. Craig did this while assisting his father in developing the now Ascues Automotive Complex in Mt Pleasant, S.C. His team of 16 technicians and administrative professionals continues to uphold a reputation for integrity, excellence, and community commitment as they repair cars daily. They have been consistently voted Best Body Shop in Mt Pleasant, S.C. for several years.In 2020, Craig found Ascue Capital to explore and formalize the family-rooted model of entrepreneurship he witnessed growing up. Ascue Capital operates at the intersection of community wealth-building and cultural legacy, examining how Gullah Geechee communities created capital through Church, School, Home, and Business.Craig resides in the historic Ten Mile community of Awendaw, SC, where family, faith, and legacy are central. He has been married for 26 years to Tanya Ascue, and together they are raising a family of three daughters and one beloved granddaughter, ages 18, 22, 26, and 5. The family loves to travel, spend time together, and experience great times that enhance the ties that bind them.
Kira Macleod-Finke is the Head of Direct-to-Consumer at The Body Shop Australia, with previous roles across iconic retail brands including T2, Country Road, Trenery, and Jeanswest. She's led major digital transformation initiatives, including a fast-tracked Shopify replatform and a full restructure of the DTC team to unite online and in-store.In this episode, we cover:How her team is making the most of “playtime” post-Shopify replatformThe tech she relies on, including noise-cancelling headphones and Claude AIWhat a 400kg backyard smoker taught her about teamwork and persistenceHow podcasts like Nudge and Add To Cart have shaped her leadership approachThis episode was brought to you by ShippitCheck Kira's main ATC episode hereConnect with Kira Macleod-FinkeExplore The Body Shop AustraliaQuestions? Shoot us a text!Support the showWant to level up your ecommerce game? Come hang out in the Add To Cart Community. We're talking deep dives, smart events, and real-world inspo for operators who are in it for the long haul. Connect with Nathan BushContact Add To CartJoin the Community
Jacob Townsend is joined by West Ridge head football coach Justin Hilton to preview 2025 for the Wolves, trying to get back to the playoffs, and more. 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Carissa Potter is an artist, author, podcast host (Bad at Keeping Secrets), one of AdAges 24 Most Inspiring People of 2021, and is the founder of People I've Loved - which is found in over 600 stores globally and featured in The Wall Street Journal, The Boston Globe, Martha Stewart Living, Create Magazine, New York Times, Teen Vogue, Real Simple. Carissa has worked with ICA in Boston, BAM/PFA, SFMOMA, De Young Museum, CCA, The Body Shop, Anthropologie, The Color Factory, Urban Outfitters, The Hammer, & Pinterest to name a few. We talk about containing multitudes, social practice, the power of showing up in-person, cultivating through inconvenience, universal basic income and a whole lot more.Get more access and support this show by subscribing to our Patreon, right here.Links:Carissa PotterPeople I've LovedBad at Keeping SecretsEp 105 - Darren Thomas MageeEp 77 - Madi DiazNeedles and PensAnn Patchett“Sapiens” - Yuval Noah Harari“Homo Deus”Click here to watch this conversation on YouTube.Social Media:The Other 22 Hours InstagramThe Other 22 Hours TikTokMichaela Anne InstagramAaron Shafer-Haiss InstagramAll music written, performed, and produced by Aaron Shafer-Haiss. Become a subscribing member on our Patreon to gain more inside access including exclusive content, workshops, the chance to have your questions answered by our upcoming guests, and more.
Jacob Townsend talks with Sullivan East head football coach J.C. Simmons ahead of the Patriots 2025 season. 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
It's Two Wick Tuesday and this week, Selena chats with Sarah Brown aka @AffluentDetritus on Instagram and her blog. Their conversation touches on a ton of hot topics: Chanel's Vamp, Laura Ashley, Tori Amos, lipstick of the 90s, The Body Shop, Sarah's little friend "soapey," Instagram, capitalism, and more! Tune in to find out which candle brand literally made Sarah vomit. Please subscribe, rate, and review, candleheads! (Music: bensound.com)
At a time when many across the country are experiencing slowing sales, Greg Lobsiger, owner of Loren's Body Shop in Bluffton, Indiana, and monthly FenderBender Shop Profits columnist, had the best sales month since his grandfather opened the shop in 1951. Lobsiger offers a message of hope and a few tips shop owners and operators can implement immediately, and at little cost, to help bring more dollars through the door.
Jacob Townsend leads off the Volunteer Media Day with new head football coach Jeremy Wagner to preview the 2025 season and his plans for the Falcons. 24 Teams in 24 Days presented by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
Send us a text**
Jacob Townsend is joined by Elizabethton head football coach Shawn Witten to talk about the 2025 Cyclones, the different ways they work out during the summer, this season's schedule, and the new playoff format. 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
If you missed it earlier, here it is again!In this episode of the 78644 Podcast, host Steven Collins talks with Chayo Rodriguez at Chayo's Paint & Body Shop. Chayo is the founder of the Austin Wrestling Revolution, and he shares his journey in the world of wrestling. From running wrestling events across Texas to balancing his family life, Chayo opens up about his passion for the sport and how it all began. This episode also includes a live performance by the band Heavy Meddo.Guest in This Episode:Chayo Rodriguez - Founder of Austin Wrestling Revolution, sharing his passion for wrestling.Heavy Meddo - Band members perform live.What's Inside:How the Austin Wrestling Revolution (AWR) began.Chayo's personal journey in wrestling.The key differences between lucha libre and American wrestling.How AWR hosts private and unique events.The live band performance by Heavy Meddo.Episode Highlights:[00:00] - Tumble in Tank Town - Austin Wrestling Revolution with Chayo Rodriguez[05:52] - Heavy Meddo Live Performance Follow Our Guests:Chayo Rodriguez: https://www.linkedin.com/in/chayo-rodriguez-4ba8b2ab/Heavy Meddo: https://heavymeddo.bandcamp.com/ https://www.instagram.com/heavymeddo/ Follow our Host:Steven Collins: https://www.instagram.com/deadmanonline This Episode is Sponsored by:Wella Foods: https://www.instagram.com/wellafoods/Thunderbird Bar: https://www.instagram.com/thunderbirdbar/ PrintingSolutionstx: https://www.instagram.com/printingsolutionstx/ Gaslight-Baker Theatre: https://www.instagram.com/gaslightbaker/ Courthouse Nights: https://www.instagram.com/courthousenights/ Crystal Glaze Photography: https://www.instagram.com/crystalglazephotography/ Gray Beard Films: https://www.instagram.com/graybeardfilms/ Texas Hatters - HishatLady: https://www.instagram.com/hishatlady/ Follow 78644 Podcast:Website: https://www.78644podcast.com/ Facebook: https://web.facebook.com/people/78644-Podcast/100089192381124/ Instagram: https://www.instagram.com/78644podcast/ YouTube: https://www.youtube.com/@78644PodcastSupport this podcast at — https://redcircle.com/78644/exclusive-content
Jacob Townsend is joined by Greeneville head football coach Eddie Spradlen ahead of the Greene Devils 2025 season, Caden Baugh, Zaydyn Anderson, TSSAA playoff changes, and more. 24 Teams in 24 Days sponsored by Erwin Paint and Body Shop. See omnystudio.com/listener for privacy information.
What does it take to grow from 1 to over 650 locations—and stay CEO the entire time? Matt Ebert, founder of Crash Champions, shares his incredible journey on the Measure Success Podcast. He breaks down how private equity, cultural alignment, and a clear vision helped him lead one of the largest collision repair networks in the country. Key takeaways: Navigating private equity while staying in control Scaling talent without compromising culture Building apprenticeship programs to address labor shortages Why consistency matters more than shortcuts Tune in to learn what it really takes to scale—and keep your people and purpose intact.
Send us a textEpisode Notes: In this short, but valuable episode of Mind Wrench, we dive into the power of resilience as the key differentiator between success and struggle in both business and life. Resilience is the invisible backbone of achievement, enabling individuals to bounce back from adversity swiftly and maintain focus. Author & keynote speaker Brian Tracy shares his powerful insights, the concept of "mental rehearsal" – a technique that prepares you emotionally for inevitable challenges before they arrive. Tracy's straightforward wisdom reminds us that "all of life is a continuous series of problems" interrupted only by occasional crises, a perspective that helps reframe our approach to difficulties, like we experience daily in the collision business, right? Rather than being derailed by setbacks, truly resilient people immediately shift to solution-focused thinking. In addition, we share Tracy's "mind storming" technique, also known as the "20 idea method," is highlighted as a transformative tool for financial success. By writing down 20 potential solutions to a specific goal, individuals are pushed beyond obvious answers, often leading to breakthrough insights. This simple yet powerful exercise encourages creative thinking and problem-solving.By adopting these strategies, shop owners can enhance their ability to handle setbacks, drive business success, and achieve personal growth. Tune in to strengthen your resilience and transform your approach to life's inevitable challenges. More from Brian TracyLink to YouTube talk: Secrets of Self Made Millionaires by Brian Tracy Sign up for FREE to my "Quote of the Day" below: https://tinyurl.com/fv5xr68hSupport the showJoin our Mind Wrench mailing list!
Kenny and Mark pop up the hood and take this romantic romp of a song out for a spin with Madonna Get Together podcast host Wayne Parker! Topics include vehicular high jinks, having fun, over-thinking and staying out of the way, electro-shock, Sabrina Carpenter, sequels to songs from True Blue and Madonna, role-playing, driving stick shift, car CD players, snacks, Lady Gaga, Aston Martins, Nikki Sue Trott, Rolls Royces, Austin Powers' SHAGuar, mechanics, trollies, and does Madonna still go to the DMV? Plus, Kenny spring a pop quiz, Wayne performs a Madonna tribute in Virginia (and plays kickball), and Mark floats a theory about Sam Smith's “Unholy”.
Send us a textEpisode Notes: The difference between a good collision repair shop and a truly exceptional one often boils down to one critical factor: how people feel when they interact with your business. Join us this week as Sheryl Driggers, former MSO owner and now lead CSR trainer for Mike Anderson's elite Spartan Groups, reveals the science and strategy behind creating meaningful connections that transform both customer experience and employee satisfaction.Here are three effective actions collision shop leaders can take from Sheryl's insights:Cultivate a Positive Environment: Focus on creating a positive workplace atmosphere. Encourage a culture where positivity is the norm, as it enhances decision-making, creativity, and productivity. This can be achieved by recognizing and celebrating small wins, offering support, and fostering open communication among team members.Enhance Emotional Connections: Train your staff to prioritize emotional intelligence in customer interactions. Encourage them to go beyond standard service protocols by making customers feel valued and understood. Simple gestures like personalized follow-ups or remembering customer preferences can create memorable experiences that enhance customer loyalty.Implement the "One Degree" Concept: Encourage your team to consistently perform small, thoughtful actions that exceed customer expectations. This could include personalized thank-you notes, unexpected discounts, or simply going the extra mile in service delivery. These minor enhancements can significantly impact customer satisfaction and lead to increased referrals and repeat business.Taking these actions, rooted in positive human interactions, can transform both your customer service and employee engagement, driving long-term success for your business! GUEST CONTACTSheryl Driggers - sheryl@collisionadvice.comCollisionAdvice – www.collisionadvice.comShawn Achor Ted Talk: https://youtu.be/GXy__kBVq1M?si=robDiWbKpUVOTuaAThe Seven Habits of Highly Effective People: https://wSupport the showJoin our Mind Wrench mailing list!
Esto es lo que tienes que saber para empezar el díaChequea toda la información de los campamentos de verano del Body Shop para niños y adolescentes, entrando a este link
Send us a textEpisode Summary: In today's episode, we break down the ultimate investment collision repair professionals often overlook — and it's not in tools, equipment, or the stock market. We're talking about personal development. Regardless of where you are in your business or life, investing in yourself pays out in ways no 401k ever will. With the rapid pace of change in the collision repair industry — from automation and AI to shifting customer demands — the key to staying relevant, fulfilled, and successful lies in your ability to grow from the inside out.Whether you're a shop owner trying to lead your team more effectively, a technician facing career uncertainty, or someone simply looking to live with more purpose and impact — this episode will inspire you to start making daily deposits into your most valuable asset: you.