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Talk or type with our new Team Bot: https://realestateteamos.com/botOver the past 20 years, Dustin Oldfather has connected with and been coached by the best in the real estate business, including several of our guests on Real Estate Team OS.As a result, he's experimented with different methods and models - with VAs, ISAs, training cadence, lead distribution, and more.The top-ranked real estate team in Delaware, The Oldfather Group is an 80-agent team driven by responsibility-centered leadership, opportunity meritocracy, and interactive, one-on-one training.Dustin walks us through how they're pairing local staff paid 15% above market with international VAs to improve performance and reduce vulnerability, how they've added meritocracy and agent voice to their model, why they've both insourced and outsourced the ISA function, and exactly how they deliver training day by day.Watch or listen to this conversation with Dustin for insight into:- Responsibility-centered leadership vs reward-centered leadership- Being humbled in the Nuclear Navy- Providing opportunities for a growing team at the dawn of online leads- How to mitigate risk and vulnerability by partnering stateside and international team members together- Testing an agent assistant model for agents doing 6 or 9 transactions per month- What agents need and want in this market in terms of skills, efforts, and opportunities and how it affects their recruiting and retention- Shifting to a meritocracy with three agent levels - Pilot, Captain, and Commander- The pros and cons of insourcing and outsourcing your ISA function (and what works best for them) and the importance of live transfers- Exactly how they do interactive training Monday through Friday, including specific topics covered, one-on-one time, live role plays, and accountability check-ins- The cultural benefit of helping people move on, especially in the face of “demonstrated unreliability”At the end, learn about Good Will Hunting and A Beautiful Mind IRL, John Wentworth, redundant JBL speakers, pushing back on Gary Vaynerchuk, and a specific structure for a healthy day, week, and year.Guests mentioned in this episode:- Howard Tager https://www.realestateteamos.com/episode/howard-tager-ylopo-ai-artificial-intelligence- Jon Cheplak https://www.realestateteamos.com/episode/jon-cheplak-real-estate-teams-traditional-brokerages- Tom Ferry https://www.realestateteamos.com/episode/tom-ferry-differentiation-accountability- Mike Schumm (coming soon!)Dustin Oldfather:- https://www.instagram.com/dustinoldfather/- https://www.instagram.com/oldfathergroup/- https://www.facebook.com/DustinOldfatherPublic/Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/ Talk or type with our new Team Bot: https://realestateteamos.com/bot
[Episode 4 in the Inside Whissel Realty series on Real Estate Team OS]Learn from school-teacher-turned-ISA-turned-sales-leader Rachel Choo how the skill of regulating emotions improves sales as we dive into the agent training, mentorship, and role-play behind the #1 team in San Diego, a top team in the nation, and a top team in eXp Realty globally.Rachel also shares insights into their top lead sources, lead distribution process, and lead team policy, as well as the way agents move through four tiers or quartiles based on their production levels.Watch or listen to this Inside Whissel Realty episode with Rachel Choo for insights into- The critical balance of clear expectations and values alignment- The scope and mission of the Director of Sales role, including key leadership roles within sales management- The path from school teacher to ISA to Director of Sales, including the commonality between working with agents and working with parents and children- Why agents need to build the skill of emotional regulation and ways to do so- The three main topic buckets of agent training - and their connection to the mentorship program- The financial and non-financial reasons mentors participate in the mentorship program- Why they held off on training around the NAR settlement and changes to buyer agency- Specific value propositions buyers agents have on the team - including the VIP Buyer Program and the Love It or Leave It Guarantee- Top lead sources and how agents get access to those sources- How they set sales goals, track pipeline, and adjust training- How agents land in the Bronze, Silver, Gold, or Platinum quartiles and what they mean- How niching down will help them level up in the year aheadAt the end, learn how book selection supports resting, relaxing, and recharging, as well as learning, growing, and developing - and the preferred location for both.Whissel Realty Group:- https://www.instagram.com/rachooqua/- https://thewhisselway.com/- https://www.instagram.com/thewhisselway/- https://whisselrealty.com/Real Estate Team OS:- https://www.realestateteamos.com/subscribe- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/
An incredibly valuable part of your team operating system: the ISA function, your ISA team, and your Inside Sales Manager. Here in Episode 38, Lisa Ryan, Director of Opportunities at Exquisite Properties LLC, an independent teamerage in San Antonio, Texas, shares her path from ISA and Inside Sales Manager into her current role. You'll learn how they build trusting partnerships with agents, how they compensate ISAs, which daily activities are expected, what metrics they track, how they manage handoffs to agents, when ISAs take opportunities back from agents, the role of AI in opportunity development, their training cadence for agents and ISAs, and much more!Watch or listen to Episode 038 with Lisa Ryan to learn:- The benefits of modeling behavior in-office and in-person- The path in and out of ISA and Showing Assistant positions and why the ISA position isn't “entry level”- The language and mindset of opportunity- Keys to a healthy agent-ISA relationship- How they compensate ISAs on buyer and seller transactions and with bonuses and incentives- Core activities in the role, including 1,000 calls per week- How they manage handoffs from ISA to agent (and exactly when and why ISAs are empowered to take those opportunities back)- Key metrics they pay attention to besides calls and appointments- What their training schedule looks like- The pros and cons of AI in lead engagementAt the end, you'll hear about fantasy football, ramen noodles, family walks, and “adult cartoons.”Connect with Lisa Ryan: - https://www.instagram.com/exquisitepropertiessa/- https://www.tiktok.com/@isasofsa- Email: Lisa @ ExquisiteSA . comConnect with Real Estate Team OS: - https://www.realestateteamos.com/subscribe- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/
Episode 015 of Real Estate Team OS features Suneet Agarwal, CEO and Owner of Big Block Realty North and the Best Sac Homes Group, the #1 team in Sacramento and a top team in California.A co-founder of the Reside Platform, Suneet also coaches top teams and brokerages.In this conversation, we hit on three of his favorite topics: recruiting, email marketing, and ISAs! Listen to Ep 015 with Suneet for:0:00 Intro and welcome1:50 Why leadership separates good teams from great teams4:35 How he landed in real estate after experiences in mortgage, cannabis, bulldog breeding, and other businesses7:44 How Tristan Ahumada, Jon Cheplak, Lab Coat Agents, and the Keller Williams community helped him on the path to #1 in Sacramento, then #1 in California12:38 “Recruiting solves all problems” - agents, managers, and admins alike, as well as "compartmentalizing the business"20:40 The top challenge he hears “across the board” from agents and team leaders right now24:40 Why the real estate team model is more effective than the traditional brokerage model right now27:20 Why more team leaders should ignore the “merit badge” of leaving sales production30:05 How to adjust ad spend in a tough or slow real estate market35:55 Just how simple the recruiting conversation can be (and how - specifically - he runs his recruiting conversations)40:24 How he scaled up, then topgraded his ISA team (which includes local and international agents) 44:52 Why earlier is better for the ISA-to-agent handoff 47:12 Why joining a team is the best option for most agents right now49:50 At the end, Suneet shares the best team he's ever been a part of (and he's part of it right now), picks up a beautiful, frivolous purchase, and speaks to investments in both coaching and video games.Connect with Suneet (and get his free stuff):- https://suneetagarwal.com- https://www.instagram.com/suneet_agarwal916/Check out Reside Platform:- https://resideplatform.com/Learn more about Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamosFollow Real Estate Team OS:- https://www.instagram.com/realestateteamos/- https://www.tiktok.com/@realestateteamos
The ISA. The inside sales agent. The “keeper of the leads.” Travis Halverson is “just an ISA” in the very best way. He coaches and consults on the ISA function with Cheplak Digital and EZ Home Search. For years, he served in ISA and inside sales leadership roles with Keller Williams Oak and Ocean Group and the Anderson Hicks Group. In this conversation, Travis shares a step-by-step process you can use today as a solo agent, team, or brokerage to find missed sales opportunities in your database. He also speaks to the three keys to success in engaging people: speed to lead, speed to response, and speed to relationship.Listen to this episode of Team OS with Travis for insights into:0:00 Intro and welcome2:00 Self-accountability and team accountability3:30 Staring his career taking calls in a DirecTV call center, then setting up call centers and training staff in Cost Rica and El Salvador6:45 Overcoming the negative stereotypes about call centers and high-volume outreach, as well as the stereotype of the ISA role as a "stepping stone" role11:20 The importance of framing the ISA position as a sales position (plus a fun, little hack to stay motivated)14:58 Speed to lead and the reason NOT to call immediately17:04 Speed to response and the idea of too much automation21:18 Speed to relationship and the importance of connecting deeper than surface level before anyone else23:30 AI as another point of leverage for agents and for ISAs27:10 Why your database size tells you whether and when to hire an ISA or an ISA team (and the risk of lead exhaustion if you miscalculate)32:25 A step-by-step process for any agent, ISA, or team to organize a database to create sales opportunities you've missed36:45 Tips for solo agents who need to prospect on their own - without an ISA39:15 Balancing quality and quantity in outreach - and automating the WAY you follow up and the WAY you work (rather than automating the follow up itself)43:47 How timeline and motivation should inform client handoffs between ISAs and agents49:00 What a team leader should look for (and avoid) when hiring an ISA52:05 Why every agent should spend a little time in the ISA seat53:35 At the end, hear about the Anderson Hicks team in Idaho Falls, a traveling coin collection, podcast apps as search engines, and the benefits of a balanced relationship.Connect with Travis Halverson:- https://www.facebook.com/travis.j.halverson/- https://www.instagram.com/travishalversonnnLearn more about Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamosFollow Real Estate Team OS:- https://www.instagram.com/realestateteamos/- https://www.tiktok.com/@realestateteamos
Justin Nelson started in Real Estate at 16 years old as an Inside Sales Agent and Marketing Director for a Real Estate company based in Denver, CO. At 19 he pursued his Real Estate License and within 3 years had taken over the team which led him to launching his own Real Estate coaching company.3 years ago Justin launched Sphere Rocket VA to help both Real Estate agents and businesses in all sectors acquire Virtual Assistant talent from overseas, specifically the Philippines.Ultimately, he became filled with a greater sense of purpose and an unwavering conviction that if he can achieve success, anyone can.We invite you to learn more about Justin Nelson at https://www.sphererocketva.com/https://hireleverage.com
This FUBCON Session of Real Estate Team OS features Debra Beagle, Managing Broker and co-owner of The Ashton Real Estate Group of RE/MAX Advantage. They're the #1 RE/MAX team in Nashville, in Tennessee, in the US, and in the world - and have been for several consecutive years.Listen to this episode of Team OS for Debra's insights into: - The need for consistency, grit, and operational excellence- An overview of documentation and inspection and how they support iteration, refinement, and improvement of team results- How their ISA team started, evolved, and improved over the past several years- A specific improvement that's lifted ISA engagement and satisfaction- A specific experiment with lenders that's improved conversion rates- One myth about the ISA role that every agent and team leader should understand- The challenge of making adjustments to preserve profitabilityAt the end, you'll also learn about why she invests time in attending conferences, two places she goes to relax and recharge, how she's added accountability in her personal life, and a “huge game changer” for her and other real estate team leaders she coaches.Learn more about The Ashton Real Estate Group: - https://nashvillerealestate.com - https://garyashton.comFollow Debra Beagle: - https://www.tiktok.com/@debrabeagle- https://www.instagram.com/debrabeagle/Learn more about Real Estate Team OS: - https://www.realestateteamos.com - https://linktr.ee/realestateteamosFollow Real Estate Team OS: - https://www.instagram.com/realestateteamos/- https://www.tiktok.com/@realestateteamos
Episode 001 of Real Estate Team OS features Gary Ashton, CEO and co-owner of The Ashton Real Estate Group of RE/MAX Advantage.They're the #1 RE/MAX team in Nashville, in Tennessee, in the US, and in the world - and have been for several consecutive years.Listen to this episode of Team OS for Gary's insights into:- The need for a tolerance for risk- The relationship between luck, vision, and money- The need to reinvest continually in your agents and your brand- Why “the only time you start a team is when you have too many leads for yourself” (featuring a tennis ball machine metaphor)- How the team ramps new agents with a 2.5-week bootcamp and how that helps each agent write offers faster and helps the entire team succeed as a group- The role of their ISA team in a “relay race” that gives agents real opportunities (not just leads) and precludes the need to prospect (featuring a relay race metaphor)- How Gary, Debra Beagle, and Jonny Lee pivoted when they became broker released- Why they stayed with RE/MAX rather than going independent or joining another brand or franchise (featuring a train and carriage metaphor)- Why the team model is so advantageous for everyoneAt the end, you'll also learn about watches, rhythm sections, documentaries, and road trips!Learn more about The Ashton Real Estate Group:- https://nashvillerealestate.com- https://garyashton.comFollow Gary Ashton:- https://www.tiktok.com/@garyashton- https://www.instagram.com/gary.ashton/Learn more about Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamosFollow Real Estate Team OS:- https://www.instagram.com/realestateteamos/- https://www.tiktok.com/@realestateteamos
When it comes to expanding your business and increasing sales, hiring an Inside Sales Agent (ISA) can be a smart and strategic move. An Inside Sales Agent is responsible for generating leads, qualifying prospects, and closing deals over the phone or through digital communication channels. They play a vital role in reaching out to potential customers, building relationships, and driving revenue growth.Virtu DeskMy Out DeskWing AssistantOnlinejobs.phHunter's Number: 5097237709
✴️Episode #91✴️
Sara Delasig will be joining us for a month-long special talking about the Future of Follow up - All of that this December.In her first part, Sara talks about the right timing for you agents to hire an Inside Sales Agent, She also informs the group about What are the things to consider before hiring and What to look for in an ISA - from Tasks and Responsibilities to Tools to ISA need and use. In this episode of Agent Power Huddle!
Sara Delasig will be joining us for a month-long special talking about the Future of Follow up - All of that this December.In her first part, Sara talks about the right timing for you agents to hire an Inside Sales Agent, She also informs the group about What are the things to consider before hiring and What to look for an ISA - from Tasks and Responsibilities to Tools to ISA need ans use. In this episode of Agent Power Huddle!
On this week's episode, Dale Archdekin and Laurie Harris discuss the importance of real estate agents reviewing their sales calls. They dive deep into the mindset of being an Inside Sales Agent and share top tips on being a top ISA performer and finish reviewing a call where the realtor is running to a lead that is not sharing much information with their prospecting questions. Laurie & Dale go into ways to dig deeper and build rapport with a difficult lead.Ca$h Call podcast is geared toward Real Estate Agents and Inside Sales Agents to transform their skills and own their craft. Collect tips each week from well-known real estate lead conversion experts. Ca$h Call is broadcasted live on Wednesdays at 3pm EST, weekly. Want to be a live participant? Register each week with this link https://tinyurl.com/xy3ynrx6Check out Dale Archdekin's training programs that are dedicated to transforming you or your team's skills!https://www.smartinsidesales.com/
Elite Agent Secrets, Start, Grow and Scale Your Real Estate Business
Chief Sales Officer for Hatch/Brokered by Real in Fargo, ND.-Responsible for directing sales activities and development of 25 agents across 4 markets.-Started as an Inside Sales Agent, and have worked at the brokerage as an ISA, Sales Manager, and Director of Inside Sales.-Personally made over 500,000 dials and set over 1,000 qualified appointments for my agent team.-First point of contact for all company procured business.-Hatch/Brokered by Real has closed over 2500 deals from Zillow alone. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.
Elite Agent Secrets, Start, Grow and Scale Your Real Estate Business
Chief Sales Officer for Hatch/Brokered by Real in Fargo, ND.-Responsible for directing sales activities and development of 25 agents across 4 markets.-Started as an Inside Sales Agent, and have worked at the brokerage as an ISA, Sales Manager, and Director of Inside Sales.-Personally made over 500,000 dials and set over 1,000 qualified appointments for my agent team.-First point of contact for all company procured business.-Hatch/Brokered by Real has closed over 2500 deals from Zillow alone. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.
Elite Agent Secrets, Start, Grow and Scale Your Real Estate Business
Chief Sales Officer for Hatch/Brokered by Real in Fargo, ND.-Responsible for directing sales activities and development of 25 agents across 4 markets.-Started as an Inside Sales Agent, and have worked at the brokerage as an ISA, Sales Manager, and Director of Inside Sales.-Personally made over 500,000 dials and set over 1,000 qualified appointments for my agent team.-First point of contact for all company procured business.-Hatch/Brokered by Real has closed over 2500 deals from Zillow alone. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.
✴️Episode #90✴️
Lynea and Sara, answer questions about Inside Sales Agent and give awesome explanations on what to expect and what to look for inside sales agent, the tricks and secrets all on tis episode of Agent Power Huddle.https://www.facebook.com/sara.delansighttps://theinsidesalesagency.com/
Sandra tells her story of how she started from being an Inside Sales Agent - to being a Member Service Director of LabCoat Agents. She shares attributes that agents need to look for in finding a successful ISA, from being a hunter or a nurturer you need to know this so can build a connection to your leads, or just make it sound like you are a local. All of this on this episode of agent power huddle!https://www.facebook.com/groups/labcoatagentssandra@labcoatagents,.com
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Bonnie, a farmer's daughter from Kansas, discusses how she built a successful real estate team, beginning with finding the right assistant. She now has a successful team of 10 which includes a combination of agents and coordinators, the Bonnie Burke Team at ReMax Fine Properties. She talks about how coaching is an important part of success and growth. Watch this podcast as Bonnie provides amazing tips on how to start and grow a healthy real estate team. They are actively looking for a Marketing Specialist, Inside Sales Agent, and motivated Real Estate Agents looking to join a team.
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Hiring An Inside Sales Agent For Your Real Estate Business? [FREE Coaching Fridays]To check out the full video session go to: https://youtu.be/wbhhCTHpqWUTo schedule a time to chat about partnering with us to get FREE training, coaching, consulting & mentorship go to: http://GrowWithJosh.com/chat
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Gus Munoz Castro Episode 035 Lead Conversion Best Practices from PowerISA, with Gus Munoz Castro -The Lockbox Podcast with Jeffrey Brogger Gus Munoz is originally from Mexico and went to work in the early 2000s to work as a Microsoft Senior Engineer. He worked in the corporate world for 10 years before jumping into the world of real estate with his wife. He started as an agent in a tough buyer's market and discovered the role of Inside Sales Agent in his wife's company. Six years later, Gus is running PowerISA, the largest Inside Sales team for real estate in North America. The seven figure a year business has over 600 active clients, with 100 agents making about 50-thousand outbound calls/text a day and setting about 100 appointments with buyers and sellers every day, mostly from Facebook leads. PowerISA helps clients with their outbound prospecting, generating leads into the database, converting online leads with appointments, and nurturing. Highlights of our conversation include: Outsourcing different tasks as a standard is a newer concept. Hire an administrative assistant so you can focus on lead generation and conversion. Facebook leads don't convert like referrals. Online leads require instant information. The process to get a phone call to get appointments has changed. Latest metrics - Calling and texting, 14 touches in a 30-day period. Understanding proper conversion metrics and costs per lead. What to look for in an ISA team. Enjoy the show! Connect with Gus: Website: https://www.powerisa.com/ Connect with Jeff: https://steezy.digital/ Facebook: https://www.facebook.com/jeffrey.brogger LinkedIn: https://www.linkedin.com/in/jeffrey-brogger/ Twitter: https://twitter.com/jeffbrogger FREE DOWNLOAD: The Ultimate Real Estate Goal Setting Framework This SMART spreadsheet will automatically breakdown the number of phone calls, appointments, or open houses you need in order to achieve your income goal!!! Click below to download this SMART spreadsheet today! https://steezy.digital/ultimate-real-estate-goal-setting-framework Learn more about your ad choices. Visit megaphone.fm/adchoices
Former Microsoft Senior Engineer turned Real Estate Agent turned Inside Sales guru, Gustavo Munoz Castro has been in the Real Estate industry since 2010 and runs one of the largest Inside Sales teams for Real Estate in North America, 65 Agents strong making about 50K outbound dials a day. Gus has been featured on the Tea with GaryVee podcast, The Hustling Agent podcast, and the Scaling with Systems show. Additional show notes and links at HouseDudesPodcast.com