Podcasts about executive advisor

"Sustainability should be understood as carbon, cost, and safety together. When a process becomes more efficient, you frequently improve all three."— Celine Chen, VP and Head of PharmaBlock EuropePharmaceutical sustainability is no longer a compliance exercise, but a commercial and strategic imperative. The greatest decarbonization opportunity does not just lie in renewable energy or facility upgrades, but inside the chemistry and process design of drug manufacturing itself, explains Celine Chen, VP and Head of PharmaBlock Europe, and David Ennis, Executive Advisor, PharmaBlock; Former VP Chemical Development, AstraZeneca. This episode of the PharmaSource explores why green chemistry must lead the pharmaceutical decarbonization agenda, what buyers should demand from CDMO partners, and how forward-thinking manufacturers are connecting carbon intelligence with process excellence.Read more.

The Toronto Maple Leafs have officially announced Mats Sundin as Executive Advisor of Hockey Operations and John Chayka as General Manager. Nick Kypreos, Justin Bourne and Sam McKee share their thoughts on Keith Pelley's decision, their expectations for the newly hired duo, and listen back on a contentious introductory press conference. Then, they discuss Craig Berube's future behind the bench in Toronto and Chayka's ties to Auston Matthews. Later, they listen to the Oilers' Locker Room Clean-Out availability and discuss some harsh remarks from Leon Draisaitl about the team's direction. The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Sports & Media or any affiliates.

Send us Fan MailIn this special April compilation episode of AI and the Future of Work, we're bringing back six great former guests who published popular books about how AI is redefining humans at work. The future of work isn't about competing with algorithms. It's about how we use technology to increase our capacity for trust, express our vulnerability, and discover meaning.This episode brings together insights from authors who explore how AI is reshaping work and what it means for individuals and organizations. What You'll LearnWhy delegating routine tasks to AI frees us to explore our human superpowers like empathy, rational thinking, and compassion.How the future of knowledge work lies in navigating ambiguity and expressing entirely new ideas.Why leaders must move beyond monitoring and productivity theater to build cultures of trust and give teams the space to experiment.How the traditional, contract-based employment model is failing the next generation and what replaces it.Why the era of the “superhuman” leader is over, and how showing your human side earns loyalty in times of disruption.How the AI revolution is sparking a massive work quake, and why only you can write your own story and decide what gives you meaning.Featured GuestsBernard Marr, Futurist and Bestselling Author of Generative AI in Practice - Listen to the full conversation here: [https://www.buzzsprout.com/520474/episodes/15441666] Atif Rafiq, Former Fortune 500 Executive and Author of Decision Sprint - Listen to the full conversation here: https://www.buzzsprout.com/520474/episodes/14507445] Brian Elliott, Executive Advisor and bestselling author of "How the Future Works". - Listen to the full conversation here: [https://www.buzzsprout.com/520474/episodes/17282891] Josh Drean, Co-founder of the Work3 Institute and Co-author of Employment is Dead - Listen to the full conversation here: [https://www.buzzsprout.com/520474/episodes/16473644] Linda Rottenberg, CEO and Co-founder of Endeavor, and Author of Crazy is a Compliment - Listen to the full conversation here: [https://www.buzzsprout.com/520474/episodes/8356582] Bruce Feiler, Bestselling Author of The Search: Finding Meaningful Work in a Post-Career World - Listen to the full conversation here: [https://www.buzzsprout.com/520474/episodes/14158168] 

Tala Al Ansari, Executive Advisor at ATÖLYE, and Engin Ayaz, Co-founder and CEO of ATÖLYE, explore how community-driven design is shaping the future of cities, organizations, and innovation.We dive into ATÖLYE's journey from a small creative hub in Istanbul to a global multidisciplinary consultancy working across Europe and the Middle East. At the core of their work is a powerful idea: building strong, diverse communities is not a side activity, it's the strategy.Tala and Engin unpack what truly defines a community (and why it's not the same as an audience), the importance of blending physical and digital spaces, and why meaningful community-building takes time, intention, and trust. They also share practical insights on diversity, curation, and how to avoid “community bubbles” by fostering cross-disciplinary collaboration.The episode closes with a simple but powerful principle: create more value than you capture.Useful links by our guests:Community Playbookhttps://atolye.io/community-playbook/Public resource on community strategy and designhttps://www.communitypowered.io/ A select set of case studieshttps://atolye.io/projects/ 12 years of articles on design, innovation and communitieshttps://atolye.io/insights/ ___Keep Up the Good Work. Keep Loving Cities ❤️️__All opinions expressed in each episode are personal to the guest and do not represent the Host of Urbanistica Podcast unless otherwise stated.____Follow Urbanistica on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ &⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube channel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠._____Let's connect and talk further about this episode ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mustafa Sherif Linkedin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠._____Visit  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mustafasherif.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for collaborations and nominations or email me at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠info@mustafasherif.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠_____Thanks to Urbanistica Podcast partner AFRY (Urban Planning and Design)AFRY is an international engineering and design company providing sustainable solutions in the fields of energy, industry, and infrastructure.

Q1 was a wild ride. Tariffs. Geopolitical shocks. Supply chain chaos. And now Q2 is here, and the question no one's asking out loud is: are you walking into your quarterly review meetings with the same playbook you've always used?Are you making decisions the same way? Operating the same way? Thinking the same way?Because if you are, this episode is for you.In this solo episode, Jan Griffiths lays out five things every automotive leader needs to confront as we head into Q2 2026. This is not a pep talk. This is a reality check.The ground is shifting. Trade agreements are uncertain. Chinese competitors are moving faster than ever. And the old playbook, the one built on certainty, hierarchy, and control, is a liability.Jan covers the five forces shaping Q2 2026 and what you need to do about them: from the geopolitical storm still raging, to the reinvention mandate, to why trust is a P&L lever, not a soft skill. She also shares a personal update on her new role as Executive Advisor with Seraph, a global manufacturing and operations consulting firm.If you're heading into Q2 with the same mindset as Q1, this episode will challenge you to change that, now!Themes Discussed in this EpisodeThe geopolitical storm: tariffs, the Iran conflict, global oil crisis, chip shortages, and USMCA renegotiationWhy resilience without reinvention is just enduranceThe reinvention mandate: speed, process destruction, and AI as an accelerator, not a crutchTrust and transparency as competitive weapons, not cultural nice-to-havesWhy command-and-control leadership is a speed killer and authentic leaders are winningOver-customization and why stopping it could be the fastest path to speed and cost reductionThe WRI scorecard: OEMs will be judged on supplier relationships in MayJan's new Executive Advisor role with SeraphThree actions you can take this week to start Q2 differently

Send us Fan MailJosh Block became president of his family's medical imaging company at 29, just months after layoffs had shaken trust across the business. People were asking whether he was ready. His answer was simple: not fully. But he knew what he didn't know. That humility became the starting point for how he chose to lead. Instead of protecting his position or pushing for performance at any cost, Josh shifted from what he calls the “Me Cycle” to the “We Cycle.”In this episode, Dart and Josh discuss whether leadership alone can shape culture, whether performance is the goal or the byproduct, and what it really means to believe that people matter at work.Josh Block is Executive Advisor and former President at Block Imaging, where he led the company through significant growth and cultural change. He is the founder of Cube Mobile Imaging and author of People Matter at Work.In this episode, Dart and Josh discuss:- Work as a reflection of leadership beliefs- The shift from “Me” to “We” leadership- Why humility builds trust- Performance as a byproduct, not a goal- What it means to feel safe at work- How transparency changes behavior- Why culture shows up in daily decisions- The role of leaders in shaping experience- When growth follows people, not pressure- What it means to believe people matter- And other topics…Josh Block is Executive Advisor at Block Imaging, where he previously served as President from 2011 to 2025, helping grow the company into a global provider of refurbished medical imaging equipment. He is also the founder of Cube Mobile Imaging and the author of People Matter at Work, which explores how leadership shapes culture and performance.Resources Mentioned:Josh's Book, People Matter at Work: https://www.amazon.com/People-Matter-Work-Fostering-Everyone/dp/1637635044Connect with Josh:https://www.blockimaging.com/blog/author/josh-blockhttps://www.linkedin.com/in/joshblock1/Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what's most important to the business. Book a call at 11fold.com.

In dieser Episode freue ich mich, »Dem Pudels Kern« gemeinsam mit Thomas Pisar auf den Grund zu gehen. Worum es gehen wird, wird klar, wenn wir Thomas kurz vorstellen: Thomas ist Physiker, Keynote-Speaker, Executive Advisor und Autor zweier Bücher: Die Pisar Studien und Komplexität als Stärke. Fokus in diesem Gespräch ist hauptsächlich Letzteres. Er ist auch Gastkolumnist in „Die Presse“. Er hat viele Jahre Erfahrung als Manager und zum Schluss als Director in der A1 Telekom Austria gemacht. Ein Umfeld, das reichhaltig zum Sammeln von Erfahrungen rund um das Thema Komplexität ist, besonders eben im unternehmerischen Umfeld. Hexenmeister oder Zauberlehrling? Die Wissensgesellschaft in der Krise Das Buch zum Podcast!  Heute steht Komplexität und wie wir damit umgehen können, wenn die Dinge unsicher und nicht mehr berechenbar sind, im Zentrum seiner Keynotes, Beratungen, Bücher und Trainings. Und genau darüber werden wir auch in der Episode sprechen. Sein Anliegen ist es, einen Weg aufzuzeigen, wie man zusätzlich zum Effizienzgedanken in der komplizierten auch in der komplexen Domäne erfolgreich handlungsfähig bleiben kann. In dieser Episode wird ein leitender Gedanke sein: vom Teil zum Ganzen und zurück. Wie kann man komplizierte Teile eines Systems verbessern, ohne das komplexe Ganze zu kompromittieren? Sind Naturwissenschaften (als Studium) eine gute Grundlage für verschiedenste Aufgaben, Jobs? Zumindest um strukturiertes, rationales Denken zu lernen? Verwechseln wir Wissen und Expertise – Techne/Ars vs. Episteme/Scientia? Heute spricht man auch häufig von tacit (implizitem) und explicit knowledge – was sind die Folgen davon? Besonders auch im Unternehmen? »Der Inhalt definiert die Form und nicht umgekehrt. Die Methodik ist wichtig, aber sollte dem Inhalt folgen.« Aus welchen Teilen besteht ein Unternehmen eigentlich? Wie ist das Wechselspiel zwischen Business Model und Operating Model? Was hat implizites und explizites Wissen damit zu tun? Warum könnten hier Grenzen der KI liegen? Was lernt KI eigentlich? Wie sehen Machtstrukturen im Unternehmen aus? Welche Rolle spielt das Organigramm in der Praxis? Wie geht man mit dem Unterschied zwischen expliziten und impliziten Hierarchien um? Suchen wir den Schlüssel unter der Laterne, wo das Licht brennt und nicht dort, wo wir ihn verloren haben? Warum scheitert das Naheliegende so häufig: Nach einem Problem wird die politische Spitze oder der Vorstand ausgetauscht – aber es ändert sich nichts. »Die Struktur prägt das Verhalten in der Organisation.« Hat nicht die Kybernetik der 1960er- und 1970er-Jahre viele der Fragen aufgegriffen und richtig beschrieben, oder wenigstens die richtigen Fragen aufgeworfen? Was ist aus der Kybernetik geworden? »Kompliziert kann ich berechnen, komplex kann ich nicht berechnen, kann ich nur ausprobieren.« Was passiert dann, wenn die Prognose selbst das System beeinflusst? »Das Modell verändert die Realität und umgekehrt.« Damit werden Modelle komplexer adaptiver Systeme noch problematischer als Modelle von »nur« komplexen Systemen. Lässt sich dies aber positiv, konstruktiv nutzen? »Wer spricht über Mut? Die Leute, die Angst haben.« Warum fallen wir in Europa mit jedem Jahr international weiter zurück? »Innovation entsteht nicht dadurch, dass ich eine Innovationsabteilung gründe.« … sondern eher das Gegenteil dürfte der Fall sein. Wodurch aber entsteht Innovation? Aspirin als Beispiel der Überschneidung von Innovation und explizitem sowie implizitem Wissen. Was ist Exaptation? Stuart Kauffman spricht dabei von Darwinian Preadaptations. Was ist Assembly Theory und warum kann diese auch für das Verständnis von Innovation relevant sein? »Ein komplexes System steuerst du nicht, indem du noch mehr Regeln daraufpackst. Es gibt immer viel mehr Möglichkeiten als du jemals Regeln definieren kannst.« Das kann zu durchaus kurios wirkenden Erkenntnissen führen, wie Rory Sutherland es ausdrückt: »The opposite of a good idea can also be a good idea.«, »If there would be a logical answer we would have already found it« Wie gehen wir im Unternehmen damit um? »Best Practice ist völlig unangebracht in einer komplexen Fragestellung« Warum die Suche nach dem Beleg der eigenen Idee keine Wissenschaft ist, leider aber in der Fachliteratur immer häufiger wird. Wenn 10.000 Menschen einen Russisch-Roulette-Wettbewerb starten und einmal pro Woche »spielen« – bleibt nach rund neun Monaten also ca. 40 Wochen ein »Gewinner« über. Darf dieser »Meister des russischen Roulettes« genannt werden, weil er das Spiel am besten beherrscht? Warum machen wir aber genau das regelmäßig in Politik und Wirtschaft? »Viele Probleme werden rational verstanden, ändern aber das Verhalten in keiner Weise.« Soziale und andere nicht-rationale Gründe treiben oftmals das Verhalten von Organisationen – auch wenn Rationalität »gespielt« wird. Hat sich ab Mitte des 20. Jahrhunderts etwas Grundsätzliches verändert, eine Managerial Class entwickelt, die Unternehmen grundsätzlich anders denken? Wird die pseudo-rationale Begründung (des Scheiterns) erfolgreicher als richtig zu entscheiden? »Die Struktur fördert dieses Verhalten und bringt auch entsprechende Charaktere nach oben.« Und dieses Verhalten ist bemerkenswert vorhersehbar: »Show me the incentives and I show you the outcome«, Charlie Munger Warum also ins persönliche Risiko gehen und das tun, was man für richtig hält, wenn man den einfacheren und für die eigene Person (jedenfalls kurzfristig) sichereren Weg gehen kann? Sind die Erwartungen an CEOs unterschiedlich in Europa und in anderen Nationen? Was sind die Rahmenbedingungen, dass eine Organisation weder in der Erstarrung noch im Chaos landet? Wäre Management das Talent, eine Organisation »on the edge of chaos« zu halten – um mit Stuart Kauffman zu sprechen? »Alles optimiert, kein Gramm Fett mehr, aber dann ändert sich die Umwelt.« Was nun? »Wenn ich Komplexität ständig reduziere, dann kann ich nicht mehr auf die Komplexität mit der ich konfrontiert bin, reagieren. […] Nur Komplexität kann Komplexität aus dem Außen absorbieren.« Was bedeutet dies ganz konkret im Unternehmen? By Cruccone - Own work, CC BY 3.0 Einschub: Justo Gallego Martínez, der Mann, der ein Leben lang alleine eine Kathedrale baut, ist eindrucksvoll, aber kaum ein Modell für unsere moderne Welt. »Unternehmen überleben, wenn sie in einem gesunden, dynamischen Gleichgewicht mit ihrer Umwelt stehen. […] Man muss sich nicht anpassen, man muss aber auch nicht überleben« Aussterben ist Teil der Evolution und staatliche und andere zentralisierte Eingriffe ändern das nicht, machen es nur schwerer, teurer und schmerzhafter. Was ist die Rolle und die Gefahr, die in Key Performance Indicators (KPIs) liegen? Anders gesagt: Wie kann Leistung in der Praxis gemessen und bewertet werden? »Wenn es leichter ist, die Kennzahl zu gamen, als tatsächlich das, was dahintersteht, zu erfüllen, dann wird das System immer den Weg der geringeren Energie suchen.« Welche Beispiele gibt es dafür? Accountability Sink als (implizit) gewünschtes Ergebnis mancher oder vieler Organisationen? Darf man mit KPIs Leistung messen? Besonders individuelle? »Jede Messung ist eine Intervention.« Wie kann Verantwortung zugeordnet werden? Ohne persönliche Verantwortung entgleist jedes System. Was bedeutet Resilienz, Fragilität, Antifragilität und Robustheit unter diesen Rahmenbedingungen? Also, wie reagieren Systeme auf Störungen? Wie kann man verhindern, nur Beifahrer der Geschichte zu werden? Muss Fragilität immer vermieden werden? Ein Produkt zu entwickeln bedarf völlig anderer Fähigkeiten als es zu skalieren. Wie geht man mit dieser zeitlichen Dimension erfolgreich um? Was waren die »Wild Ducks« der IBM? »Manchmal kann man auch mit Verschlafen gewinnen.« Wie steht es mit Europa? »Es ist keine Frage des Könnens – es geht meines Erachtens darum, aus der Vollkaskomentalität herauszukommen.« Kein Risiko einzugehen ist das größte Risiko. Referenzen Andere Episoden Episode 144: Was ist Fortschritt? Ein Gespräch mit Dr. Daniel Stelter aus ökonomischer Perspektive Episode 141: Passagier oder Steuermann? Ein Gespräch mit Markus Raunig Episode 139: Komfortable Disruption Episode 138: Im Windschatten der Narrative, ein Gespräch mit Ralf M. Ruthardt Episode 137: Alles Leben ist Problemlösen Episode 135: Friedrich Hayek und die Beschränktheit der menschlichen Vernunft. Ein Gespräch mit Nickolas Emrich Episode 129: Rules, A Conversation with Prof. Lorraine Daston Episode 128: Aufbruch in die Moderne — Der Mann, der die Welt erfindet! Episode 125: Ist Fortschritt möglich? Ideen als Widergänger über Generationen Episode 123: Die Natur kennt feine Grade, Ein Gespräch mit Prof. Frank Zachos Episode 122: Komplexitätsillusion oder Heuristik, ein Gespräch mit Gerd Gigerenzer Episode 121: Künstliche Unintelligenz Episode 111: Macht. Ein Gespräch mit Christine Bauer-Jelinek Episode 109: Was ist Komplexität? Ein Gespräch mit Dr. Marco Wehr Episode 99: Entkopplung, Kopplung, Rückkopplung Episode 90: Unintended Consequences (Unerwartete Folgen) Thomas Pisar Homepage von Thomas Pisar Führungsstil in komplizierten und komplexen Prozessen, confare Thomas Pisar, Die Pisar Studien (2025) Thomas Pisar, Komplexität als Stärke, Wiley (2026)   Fachliche Referenzen Dejan Stojanovic, Fuckup Nights  Royston M. M. Roberts, Serendipity: Accidental Discoveries in Science, Wiley (1989) Nobelprice for their discoveries concerning “prostaglandins and related biologically active substances”. (Aspirin) (1982) Stuart Kauffman, Reinventing the Sacred: A New View of Science, Reason, and Religion, Basic Books (2010) Abhishek Sharma et al, Assembly theory explains and quantifies selection and evolution, Nature (2023) William Ross Ashby, An Introduction to Cybernetics, Wiley (1956) Six Sigma Dave Snowden, Making Sense of Complexity Rory Sutherland, 10 Rules of Alchemy (2020) Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses Taschenbuch, Crown (2017) Frederic Laloux, Reinventing Organisations, Nelson Parker (2016) Malcolm Gladwell (keine Empfehlung) Russian Roulette: Nassim Taleb, The Precautionary Principle (2014) James Burnham, The Managerial Revolution; What is Happening in the World, John Day Company (1941) Charlie Munger, The Power of Incentives  Stuart Kauffman, At Home in the Universe: The Search for the Laws of Self-Organization and Complexity, Oxford University Press (1996) The man who built a cathedral with his own hands, BBC (2022) Dan Davies, The Unaccountability Machine, Why Big Systems Make Terrible Decisions - and How The World Lost its Mind, Profile Books (2024) Clayton M. Christensen, The Innovator's Dilemma, with a New Foreword: When New Technologies Cause Great Firms to Fail, Harvard Business Press (2024)

Building Purpose-Driven Companies: Leadership Wisdom with Patrick MorkIn a recent episode of The Thoughtful Entrepreneur Podcast, host Josh Elledge sat down with Patrick Mork, a renowned leadership speaker, executive advisor, and author of Step Back and Leap: Nine Keys to Unlock Your Life and Make Change Happen. Drawing from his high-octane background as a tech founder and a three-time Chief Marketing Officer, Patrick shares how the modern leadership landscape requires more than just technical acumen—it demands a foundation of purpose. This conversation explores the psychological and operational hurdles of the startup journey, providing a strategic roadmap for founders who want to build companies that are as resilient as they are impactful.Mastering the "Soft Tissue" of High-Performance LeadershipTransitioning from a technical expert to a true leader often reveals a significant gap in what Patrick calls the "operating system" of a company: its culture and interpersonal dynamics. For many founders, the most grueling part of the journey isn't the coding or the fundraising, but the inevitable friction that arises between co-founders and senior teams. Patrick emphasizes that conflict is not a sign of failure, but a necessary component of growth—provided it is managed with intention. When leaders avoid difficult conversations, they allow small misalignments to calcify into existential threats. By implementing structured feedback loops and fostering a shared language for disagreement, founders can transform potential volatility into a catalyst for innovation and deep-seated trust.The ability to delegate is another critical threshold that separates stagnant startups from scalable enterprises. Patrick recounts the cautionary tale of successful founders who remain bogged down in administrative minutiae, such as booking their own travel, long after they should have focused on high-level strategy. This failure to let go often stems from a lack of "purpose-driven" hiring; when a team is not aligned with the core mission, trust remains elusive. Effective delegation requires a leader to communicate the "why" behind every task, empowering the team to take ownership of the outcomes rather than just following a checklist. This shift moves the founder from a micromanager to a visionary, freeing up the mental bandwidth required to navigate a rapidly changing, AI-driven market.Perhaps the most vital insight Patrick offers is the direct link between purpose and the prevention of burnout. In a world where the startup life is often likened to "chewing glass," resilience is fueled by a sense of contribution and service. Burnout rarely occurs because of hard work alone; it happens when that work is fundamentally misaligned with an individual's core values. Using frameworks like the Japanese Ikigai method, leaders can audit their own lives and organizations to ensure their professional pursuits honor their whole selves. When a company's mission is clearly articulated and lived through everyday behaviors, it becomes a magnet for top-tier talent and a compass that guides the organization through the inevitable emotional rollercoasters of entrepreneurship.About Patrick MorkPatrick Mork is an Executive Advisor to CEOs and Senior Leadership Teams, a leadership speaker, and the host of the Mork Unfiltered podcast. With a career spanning roles as a tech founder and three-time CMO, he specializes in helping leaders navigate change, find their purpose, and build high-performing cultures. He is the author of Step Back and Leap, a book designed to help professionals unlock their potential and lead more meaningful lives.About Patrick Mork LLCPatrick Mork LLC provides executive coaching, leadership workshops, and advisory services tailored for founders and senior executives in the tech sector and beyond. The firm focuses on the intersection of human-centered leadership and business performance, helping organizations define their purpose and develop the "soft skills" necessary for sustainable scaling and resilience.Links Mentioned in This EpisodePatrick Mork LLC Website: www.patrickmork.comPatrick Mork on LinkedIn: linkedin.com/in/patrickmorkofficialKey Episode HighlightsPurpose as a Competitive Advantage: Why purpose-driven companies attract higher-quality talent and maintain greater resilience during market downturns.The Danger of Avoiding Conflict: How unresolved co-founder friction can quietly erode a company's foundation and how to address it proactively.The Ikigai Method for Leaders: Using this Japanese framework to align professional goals with personal values to prevent burnout.The "Chewing Glass" Metaphor: Navigating the intense emotional highs and lows of the startup journey without losing perspective.Scaling Through Delegation: Moving beyond micromanagement by building a trustworthy team aligned with the company's mission.ConclusionThe conversation with Patrick Mork serves as a powerful reminder that the most durable companies are built from the inside out. By prioritizing self-reflection, mastering feedback, and anchoring every decision in a clear sense of purpose, founders can build a legacy that transcends mere financial success.More from The Thoughtful Entrepreneur

In this episode of the Scrum.org Community Podcast, Eric Naiburg, COO at Scrum.org  and Darrell Fernandes, Executive Advisor at Scrum.org continue to dive into how to make AI a true teammate in product development while answering questions from a recent webinar on the topic. They explore the importance of creating a context library to store domain-specific knowledge, enabling AI to provide accurate, efficient answers. Learn how consistent definitions, thoughtful prompt engineering, and regular updates to your AI context can improve team collaboration, reduce costs, and empower Scrum Masters to guide effective AI usage.

This episode of ASAE Technology Professional Advisory Council (TPAC) explores why AI momentum is stalling across associations — and why the root cause isn't technology, but hesitation. Rather than focusing on tools or platforms, this conversation digs into the human, strategic, and governance conversations leaders often avoid, including staffing impacts, data privacy, bias, board readiness, and risk tolerance. Hosted by Laura Graham, Senior Solutions Consultant at Results Direct, this episode features 2 of the authors of The Association Leader's Practical Guide to AI Conversations That Matter  -Alex Mouw, Executive Advisor for Nonprofits at Amazon Web Services and Chair of the ASAE Technology Council, alongside Tori Miller-Liu, President and CEO of Association for Intelligent Information Management. Together, they share practical guidance for association leaders looking to move forward with AI — without waiting for perfect answers or unanimous agreement. This podcast is part of a series hosted by the ASAE Technology Professionals Advisory Council. Follow TPAC on LinkedIn for more conversations like this: https://www.linkedin.com/company/asae-tpac/ Laura Graham, AAiP: https://www.linkedin.com/in/laura-johnson-graham/  Alex Mouw, CAE: https://www.linkedin.com/in/alexandra-mouw-cae/ Tori Miller Liu, MBA, FASAE, CAE, CIP: https://www.linkedin.com/in/torimillerliu/   Artificial Intelligence (AI) was used in the editing of the podcast to remove "Umm"s and "Ahh"s, but all content was created by people! 

Your host, Catherine Cantey, talks with Executive Advisor of Infinite Leaders, Sonjia Price.In this episode, we explore the art of navigating organizational change and building a resilient career in an evolving workplace. From merging four legacy teams into one cohesive unit to helping employees understand their roles during times of uncertainty, Sonia shares insights on leading through complex transformations with clarity and structure.We talk about:-Mergers and promotions,-Raising your hand,-Personal branding.To learn more about Sonjia's work, visit InfiniteLeaders.Co.If you'd like to be a guest on The Business Vitality® podcast, click HERE.For more information, visit CatherineCantey.com.

In this episode of The Brand Called You, board director and global leader Chitra Nayak shares hard-earned lessons from engineering to the boardroom—on building trust, practicing radical candor, navigating organizational politics, scaling customer-centric growth at Salesforce, and governing AI and ESG in a rapidly changing world.00:34- About Chitra NayakChitra is a board director of Infosys and several other listed companies.She's an executive advisor at the Boston Consulting Group.She is the co-founder of Neythri.org, which supports South Asian professional women. 

How do you take down a cybercriminal? Last month, we explored that question through the lens of Operation Endgame. Today, we ask Shawn Henry, former Executive Assistant Director of the FBI and current Executive Advisor to the Founder and CEO of CrowdStrike. In some ways, it's similar to taking down criminals in the physical world. But the speed and scale of cybercrime operations exacerbate the challenge of stopping them. While infrastructure can be dismantled, the impact is now short-lived as adversaries pivot to other setups. While law enforcement considers how to replicate successful operations, cybercriminals are thinking about how they can adapt and stay ahead. For those pursuing adversaries, speed and scale are difficult to achieve. As Shawn explains, successful takedowns require collaboration among dozens of groups; among them law enforcement agencies, international partners, intelligence analysts, reverse engineers, prosecutors, and private sector organizations that have visibility into adversary infrastructure. “A takedown isn't a single door-kick moment. It's a monthslong choreography of legal process and infrastructure mapping and partner synchronization,” he says. Are there ways to accelerate the process? He has a few ideas. Tune in as Shawn joins Adam and Cristian to share a behind-the-scenes take on stopping cybercrime. Learn the key challenges law enforcement faces, how a takedown comes together, why arrests alone aren't enough to stop adversaries, and where there is still an opportunity to have real impact.

In this Q&A episode, Eric Naiburg, COO of Scrum.org, is joined by Darrell Fernandes, Executive Advisor at Scrum.org to explore how AI is showing up in Scrum Teams today—and what it really takes to make it valuable.Drawing from questions raised during a recent webinar: Managing Your AI Teammate: Turning AI from Experiment to Strategic Partner, they discuss practical ways teams are using AI as a research assistant, DevOps helper, and development aid. They emphasize why Scrum's iterative mindset is critical for working with AI, especially given how quickly models, capabilities, and limitations evolve.The conversation tackles common misconceptions about AI replacing people, the importance of validating AI outputs, and why teams should consider writing a “job description” for AI to clearly define expectations, measures of success, and accountability. Eric and Darrell also explore how AI may automate some work while creating entirely new roles and opportunities for professionals.This is Part 1 of an ongoing conversation focused on helping Scrum Teams thoughtfully integrate AI while staying grounded in empiricism, collaboration, and value delivery.Key LearningsWhy there is no single model for integrating AI into Scrum—and why experimentation mattersHow Scrum's inspect-and-adapt mindset applies directly to AI usagePractical examples of AI as a research assistant, DevOps helper, and development toolWhy teams must validate AI outputs to manage bias, accuracy, and complianceHow defining a job description for AI helps measure effectiveness and valuWhy AI is better viewed as a teammate or tool, not a replacement for peopleHow AI may eliminate some tasks while creating new roles and opportunitiesLinksWebinar - Managing Your AI Teammate: Turning AI from Experiment to Strategic PartnerWhitepaper - The AI Teammate Framework: A Four-Step Framework for Product Teams

Chris Cooper builds highly engaged workforces especially in the insurance and financial services industries. He is the host of the Business Elevation podcast, a show that reaches more than 50 countries, and convener of the Elevation Collective, a global group of change agents committed to doing good in the world. Today Chris joins Dr. Karen … The post Chris Cooper, UK Based Executive Advisor: How to Elevate Your Business (Episode # 240F) first appeared on TRANSLEADERSHIP, INC®.

Text us your thoughts on the episode or the show!In this episode of Ops Cast, hosted by Michael Hartmann and powered by MarketingOps.com, Michael is joined by Ivelisse Arroyo, Marketing Operations Leader and Executive Advisor on Go-To-Market Operations. Ivelisse brings a business-first perspective shaped by a background in accounting and deep experience across manufacturing and healthcare insurance. Her work focuses on connecting Marketing Ops, RevOps, and Business Operations into a single, cohesive system that supports revenue, efficiency, and customer outcomes. The discussion explores what happens when marketing is embedded across the business instead of being treated as a standalone service function.Ivelisse shares why operational disconnects often explain underperforming marketing, how regulated industries expose these gaps faster, and why executives are paying closer attention to GTM operations than ever before.In this episode, you will learn:Why marketing struggles when it is isolated from business operationsHow embedding marketing into revenue, finance, and delivery changes outcomesWhat Marketing Ops professionals can learn from Business Ops and financeWhy starting with revenue and cost impact resonates with executive leadershipHow modern technology and AI are reshaping Ops career pathsThis episode is ideal for Marketing Ops, RevOps, and GTM leaders who want to expand their influence beyond marketing, align more closely with the business, and help organizations operate as one connected system.Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals MarketingOps.com is curating the GTM Ops Track at Demand & Expand (May 19-20, San Francisco) - the premier B2B marketing event featuring 600+ practitioners sharing real solutions to real problems. Use code MOPS20 for 20% off tickets, or get 35-50% off as a MarketingOps.com member. Learn more at demandandexpand.com.Support the show

For the first episode in our 2025 Holiday Series we are looking back at our conversation with Augie Ray, Senior Research Analyst and Executive Advisor of Customer Experience at Gartner, about how CX is the most important aspect of marketing and how to focus on customers' unmet needs.

On this episode of The Association Podcast, we welcome repeat guest Jeff De Cagna, AIMP, FRSA, FASAE, and Executive Advisor at Foresight First LLC,  for a deep dive into the challenges and considerations involving AI and association boards. We discuss the Future of Association Boards (FAB) Report, which De Cagna curated and edited, touching on the importance of creating a better future for association boards. Jeff stresses the need for ethical reflection in adopting AI, the concept of stewardship over traditional leadership, and fostering humanity within organizational purposes. The conversation also covers practical approaches for boards, board readiness, and actions association leaders can take to effectively navigate the evolving landscape.FAB Report

DJs Against Trafficking 15 Hour International Music Marathon  Summary: On Saturday, November 22, at 10 a.m. EST, The Soul 105.3 will host a 15-hour international music marathon. This event, powered by Voices Against Trafficking and the Broadcast Your Dreams Foundation, is the first of its kind. DJs from around the world, starting in Thailand, will play sets between panel discussions focused on eradicating human trafficking. These discussions will explore what individuals can do to combat this global epidemic, regardless of their home country. International sponsors interested in supporting this event can contact Andi Buerger at info@voicesagainsttrafficking.com or 541-788-9639. Guests Bios: Andi Buerger, JD, international speaker, author, and survivor of child sex trafficking, advocates globally for victims of exploitation. She founded Beulah's Place, rescuing 300+ at-risk teens, and later co-founded Voices Against Trafficking, uniting voices worldwide to defend human rights. Her books and the internationally distributed Voices of Courage magazine empower survivors and honor human rights champions. In 2025, the Voices of Courage television series debuts, expanding her mission to inspire justice and hope. Website: https://voicesagainsttrafficking.com/ With over 40 years in the game, DJ Dizzi Dee's natural craft is slam'n on the “Ones” & “Twos” as he lays it down wicked when he spins New and Throwback Hip-Hop & R&B, Afrobeats, and Reggae.  At Dizzi's events, you can expect a crowded dance floor because his style of mixing is electrifying!   Beyond the events and private parties, Dizzi is well known for being the co-founder of the Nerve DJs and his work in internet radio.  Dizzi is the radio host of the Pitch Control | Talk Radio for DJs By DJs.  The show airs quarterly, where Dizzi interviews top DJ manufacturers and software suppliers about technology relevant to the DJ industry.  Dizzi Dee works as an Internet Radio Industry Consultant for Cirrus Streaming, training would be radio hosts, radio programmers, and technicians in the mechanics of internet radio.  Dizzi has served as Program Director and General Manager of various internet radio stations. Currently, he serves as Program Director for Rebel 107.9 and General Manager of The Soul 105.3 in Charlotte, NC.  Dizzi is also the Chief Operations Officer of Tiger Eye Management, a management and promotions agency for artists in North Carolina.  Working with ECMD, Dizzi Dee has been awarded 5 plaques for his role in breaking new artists on the internet and terrestrial radio by Digital Radio Tracker.  Those artists included Warren G, Faith Evans, Jon B, Michael J Calhoun & the Kinsman Dazz Band, and the Legendary Smooth B.  As you can see, Dizzi Dee is not one to slow down! You can catch Dizzi Dee every Sunday at 8 PM ET on The Soul 105.3, blasting the airwaves with his thrilling show “The Old Skool Vs Nu Skool Mix Show,” where he features the hottest Oldschool and New School tracks with wicked mashups!  Follow Dizzi Dee everywhere.  He will take you on that music journey! Web: https://linktr.ee/djdizzideelive Facebook: https://www.facebook.com/djdizzideelive IG: @djdizzideelive Twitter: @djdizzideelive Linkedin: https://www.linkedin.com/in/dizzidee/ Rev. Emilio Roman, USMC, Master Connector • Marine Veteran • Publisher • Community Servant. Rev. Emilio Roman, USMC, is widely known as The Master Connector — a proud United States Marine Corps veteran, faith-driven leader, and champion for authors, speakers, and communities across the nation. Alongside his wife, Daniela Roman, he owns Co-Author Network, LLC, a veteran-owned publishing company that has helped publish well over 500 authors and has interviewed more than 3,000 speakers and writers through their long-running radio and broadcast programs. Over the years, Rev. Emilio Roman has interviewed an extraordinary range of individuals, from Holocaust survivors to celebrities, queens of countries, public officials, community heroes, and everyday people with extraordinary stories. Deeply committed to service, he hosts two major annual events for veterans each year: A Thanksgiving dinner serving homeless veterans Christmas card drives delivering handwritten cards and encouragement to veterans in Philadelphia and New Jersey hospitals and satellite clinics These events reflect his lifelong passion for honoring those who served. When Emilio and Daniela are not working, you will almost always find them cherishing time with their grandsons, Tomás and Sebastian. Now in the second half of their lives, their mission is simple and powerful — service, community, and family first. Rev. Emilio Roman, USMC, can be reached at: EmilioRoman.com BornToRisk.com RevEmilioRoman@gmail.com DJ Red Bottom is not just a DJ; she's a queen of the turntables, and she's here to set the stage on fire. Known for her versatility and creativity on the decks, DJ Red Bottom has emerged as one of the most sought-after DJs not only in New York but globally. With her electrifying beats and magnetic personality, she is the epitome of glamour and sophistication. Red Bottom has built her career around playing distinctly feel-good sound. The Upstate NY native has already shared stages with multiple A-list artists such as Too Short, Erick Sermon, Kid Rock, and Bun B. Most recently, she DJed and opened for Big Daddy Kane on LL Cool J's Rock the Bells Cruise. You can catch Red Bottom spinning weekly at some of NY's hottest nightclubs and lounges, and every Sunday on her Ol School VS New School Radio Show on Rebel 107.9 and Heart Radio. Her infectious energy, combined with her passion for music, creates a party vibe unlike any experience. In addition to rocking clubs, she has DJed over 300 weddings and corporate events. First Lady, South Carolina-born and California-raised, explains such a diverse musical palette. She is one of the Southeast's people to know in the music industry. Her early years of radio were spent mentoring under iHeartRadio executives. Ultimately leading to an opportunity to join Coalition DJs Caroline as Executive Advisor in 2019, providing organizational assistance, structure, and DJ assistance to the company. First Lady is currently the Program Director for Rebel 107.9 in Charlotte, NC. Now in the post-launch phase with instant attention from markets globally and available on iHeartRadio. Renea Attaway is a Bible Teacher, Speaker, and Author with a background in healthcare and culinary arts. She is the CEO of Destiny by Grace Inc., a ministry dedicated to empowering individuals who have been knocked down by life, including victims of domestic violence, abuse, and trafficking. With 35 years in ministry and 24 in business leadership, she helps others overcome challenges through faith and practical skills.  For more about Renea and her ministry, go to DestinybyGrace.com Sifu Rafael is a master instructor, entrepreneur, and visionary founder of Speaking Prowess and the NYC Experience Mastermind. As the creator and host of 10 global live shows seen in over 125 countries, he has built a worldwide platform that unites communication, leadership, and holistic transformation. A lifelong martial artist with more than 50 years of experience, Sifu Rafael is also the creator of Sifu's Mind Body Method™, a 90-day transformational system designed to help individuals detox their bodies and minds, optimize performance, and unlock their inner power through mindset, movement, journaling, hydration, and fasting. Through his keynote speaking, coaching, and live events, Sifu Rafael has impacted thousands of people across the globe—empowering them to master their voice, lead with clarity, and transform their lives from the inside out. Recognized for his dynamic presence and ability to inspire, Sifu Rafael continues to expand his mission of elevating human potential, one voice and one leader at a time. “Your body is the vehicle. Your mind is the engine. Your purpose is the destination. This is the roadmap.” Join the Movement at http://www.sifurafael.com/smbm Website: sifurfael.com Subscribe: Apple Podcasts | Spotify | iHeartRadio Schedule a Meeting: 15 min. discovery call before we book a podcast Let's connect on LinkedIn, Facebook, Instagram Watch live streams on Sifu Rafael TV on YouTube https://www.youtube.com/@sifurafaeltv Mailing Address: MAX Martial Arts & Fitness ℅ Rafael Gomez 1741 Broadhollow Road, Farmingdale NY 11735   Video Version: https://www.youtube.com/live/ZLmUJSgjO7c?si=TsVvpYkdxBsXI7mF Chat with Teresa during Live Show with Video Stream: write a question on YouTube Learn more about Teresa here: https://www.webebookspublishing.com   http://authenticendeavorspublishing.com/

Ed Stevenson, Executive Advisor and Director of Golf for the Forest Preserve District of DuPage County, joins Lisa Dent to discuss the golf preserves that are in DuPage County. He highlights The Preserve at Oak Meadows in Addison and shares the philosophy that the county of DuPage has that makes their golf preserves award winning.

About Harpaul Sambhi:Harpaul Sambhi is a serial entrepreneur and the founder of Magical, where he's building Agentic AI for healthcare to transform how people and systems interact in one of the world's most vital industries. Based in the San Francisco Bay Area, Harpaul combines a deep technical background with a passion for human-centered innovation. Before founding Magical in 2020, he built and sold Careerify to LinkedIn, where he later led product initiatives within LinkedIn Talent Solutions and Microsoft, helping shape the future of talent acquisition and HR technology.Alongside building companies, Harpaul has served as Entrepreneur in Residence at Bain Capital Ventures, Advisor at On Deck, and a Limited Partner in leading VC funds, including Bain Capital Ventures, iNovia Capital, and OnDeck. Earlier in his career, he authored Social HR (published by Thomson-Reuters) and lectured at the Schulich Executive Education Centre on innovation, technology, and the evolving workplace.At his core, Harpaul is guided by simple principles—striving to be a good human and a dedicated father, husband, son, brother, and friend—while working with great people to build great products that make a difference. A graduate of the University of Waterloo with a degree in electrical engineering, he continues to live by curiosity, humility, and the drive to create technology that serves people, not the other way around.About Doug Hires:Douglas Hires is a seasoned healthcare executive, consultant, and entrepreneur with over 35 years of leadership experience across the healthcare and information technology sectors. Based in Dallas, Texas, Douglas has built a distinguished career driving operational excellence, business transformation, and financial performance for some of the nation's leading healthcare organizations. His expertise spans providers, payers, government, and life sciences, and his track record includes accelerating growth, restructuring operations, and guiding organizations through strategic reinvention.Currently, Douglas serves as Executive Advisor at Magical, Managing Partner at JD Hires Advisory Group, and Founder & President of New World Wine Designs, where he combines his business acumen with his passion for fine wine and craftsmanship through bespoke wine cellar design and building. He also advises healthcare and sales organizations through roles with Healthcare IT Leaders and SalesSparx LLC, lending his strategic insight to help teams scale with precision and purpose.Previously, Douglas held multiple senior leadership roles at Optum, including Chief Operating Officer for OptumInsight Provider and COO of the Hospital Services Division, overseeing end-to-end revenue cycle operations for Dignity Health's 36 hospitals. His earlier career includes executive roles at Santa Rosa Consulting, 3M Health Information Systems, SoftMed Systems, and First Consulting Group, where he earned recognition as a respected thought leader and sought-after industry speaker.Things You'll Learn:Agentic AI surpasses automation by reasoning, adapting, and executing end-to-end workflows, thereby freeing healthcare workers from repetitive tasks.Healthcare organizations are already seeing results, such as doubling prior authorization volume while cutting staff needs and decision times in half.The shift from RPA to agentic AI mirrors the evolution from MapQuest to autonomous vehicles, smarter, smoother, and self-correcting.Successful AI adoption requires attention to change management and staff reallocation, not just technology deployment.Evaluating AI vendors using six key pillars (reasoning, adaptability, interoperability, agility, scalability, and fault tolerance) helps cut through the hype and identify real solutions.Resources:Connect with and follow Harpaul Sambhi on LinkedIn.Connect with and follow Doug Hires on LinkedIn.Follow Magical on LinkedIn.Visit Magical's website.

We get to talk with Lee Becker, Senior VP and Executive Advisor for Public Sector and Healthcare at Medallia, to discuss the evolving role of customer experience (CX) in government. Lee shares his journey from being a Navy corpsman to becoming an advocate for improving government services through technology. He emphasizes the importance of collaboration between government and industry, the challenges of implementing CX, and the significance of initiatives like the Government Service Delivery Improvement Act. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate. Intro/Outro Music: See a Brighter Day/Gloria TellsCourtesy of Epidemic Sound(Episodes 1-159: Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound)

 Hiring in industrial water is slow, specialized, and expensive to get wrong. In this conversation, executive advisor Randi Fargen explains how a two-question, 5–7 minute Culture Index survey becomes an ongoing management and coaching system—not just a hiring screen—so owners cut turnover risk, speed onboarding, and improve day-to-day communication.    From “assessment fatigue” to a usable language  Most teams dread long assessments. This survey takes minutes and measures four primary traits—autonomy, sociability, pace/patience, conformity—plus three sub-traits (logic, ingenuity, mental stamina). Leaders get a shared vocabulary for why projects stall, what information different people need, and where the team is over-weighted in “gas” (vision/growth) or “brake” (quality/process).    Objective data where interviews fail  Resumes can be embellished, references are curated, and interviews are where candidates most modify behavior. The survey provides objective, EEOC-compliant data to align role demands with how a person is wired—a first pass for “right person, right seat,” followed by skills and experience checks. Trace shares a driver-hire example where data prevented a costly misfit and made the interview process smoother and more targeted.    Turnover, onboarding load, and the health check  Randi highlights research she cites with clients: 66% of employees have accepted roles they knew weren't a fit, and 50% of those left within six months—burning cash and team morale. The fix isn't one-and-done. Teams re-survey every 3–6 months to read dynamic “job behavior” shifts, diagnose disconnects early, and adjust coaching, workload, or process before problems harden.    Coaching at scale, not weaponization  Culture Index works best when deployed top-down and organization-wide (not just managers). Teams adopt simple practices—e.g., bringing pattern cards to meetings or adding patterns to email signatures—to reduce friction. A guardrail: never “weaponize the dots.” Use the data to maximize strengths and support challenges; never to excuse behavior or limit someone's potential.    Industry relevance and next steps  Because industrial water roles are niche and ramp time is long, using objective behavioral data helps retain talent you've already invested in. Randi closes with a free team diagnostic offer for companies that want to “test drive” the approach and leave with actionable insights—regardless of whether they proceed further.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:01 - Trace Blackmore shares a Legionella Awareness Month recap (most listened yet, high sharing), shout-outs to some guests, note that the CDC recognized Legionella Awareness Month, the origin story from 2020 lockdowns, a call to keep challenging what we “know”  07:52 - Upcoming Events for Water Treatment Professionals   12:51 - Interview with Randi Fargen, Executive Advisor with Culture Index  13:27 - Randi's self-intro: role and how she helps businesses (“right people, right seats”)  17:02 – Hiring Win; interviews get sharper when profiles guide questions  22:13 – Cost of Turnover  33:42 - What's measured: four primary traits (A/B/C/D) + three sub-traits (logic/ingenuity/stamina)  41:06 - Gas vs. brake; turning productive tension into quality control  52:51 - Guardrail: never “weaponize the dots”; use data to support, not to excuse or exclude  01:12:21 - Water You Know with James McDonald    Quotes  “Fully exploited strengths are a far greater value than marginally improved weaknesses.”  “Statistically speaking, 98% of the population has less autonomy than you do.”  “The second this is weaponized; the program is dead within your organization.”  “This isn't something, it's not a magic wand, it's not a magic bullet… This is a marathon, not a sprint.”    Connect with Randi Fargen Phone: 1(303) 242 0346  Email: rfargen@cultureindex.com   Website: www.cultureindex.com     LinkedIn: https://www.linkedin.com/in/randi-fargen/     Guest Resources Mentioned   Culture Index Program  Randi Fargen (Executive Advisor) Free Team Diagnostic   Extreme Ownership by Jocko Willink   How Not to Age: The Scientific Approach to Getting Healthier as You Get Older by Michael Greger    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  446 Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish    Water You Know with James McDonald   Question: What is the molar mass of water?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Watch out for FIFA scams ahead of the World Cup Guest: Jane Arnett, Executive Advisor & Cybersecurity Evangelist, checkpoint software technology Learn more about your ad choices. Visit megaphone.fm/adchoices

Will BC give AirB&B an exemption for the FIFA World Cup? Guest: Christine Boyle, BC Minister of Housing Watch out for FIFA scams ahead of the World Cup Guest: Jane Arnett, Executive Advisor & Cybersecurity Evangelist, checkpoint software technology What to do if chased by coyotes Guest: Scott Towers, Chased by aggressive coyotes Canada hit with more Tariffs Guest: Allison Gifford, vice president, policy and public affairs, clear strategies How will the US Government shutdown affect travel to the States? Guest: Lewis Krashinsky, Department of Political Science at the University of Toronto Will the gun buyback program ever produce results? Guest: Rod Giltaca is the CEO and Executive Director of Canada's gun lobby, the Canadian Coalition for Firearm Rights Learn more about your ad choices. Visit megaphone.fm/adchoices

From a small village in India to the Global Energy Stage. In this episode of Oilfield 360, hosts David de Roode and Victoria Beard sit down with Soma Somasundaram, Executive Advisor to the CEO of SLB, and former CEO of recently acquired Champion X, to explore his remarkable rise from rural southern India to a leadership role shaping the future of energy. Soma shares career milestones, lessons from high-stakes mergers and acquisitions, and strategies for protecting company culture, plus his vision for expanding energy access to improve lives worldwide.Don't miss this inspiring journey of resilience, leadership, and impact. 00:00 Introduction and Host Banter01:33 Guest Introduction: Soma Somasundaram02:40 Soma's Early Life and Education04:44 Career Beginnings at Baker Hughes06:52 Transition to Dover and Return to Oil & Gas10:24 Building a Portfolio at Dover14:37 Acquisition Strategies and Integration26:18 Balancing Standardization and Customization30:23 Champion X and SLB Merger Insights30:40 Cultural Alignment in Mergers33:36 Early Integration Success34:51 Proudest Moments at Champion X38:31 Personal Leadership Journey41:07 Servant Leadership and Role Models46:10 SLB's Acquisition Strategy52:55 Bettering Human Lives Foundation58:02 Future of the Energy Industry01:01:14 Closing Thoughts and Advice

Greetings, and welcome back to the podcast. This episode we are joined by Mr. Ian Anderson - former CEO of Trans Mountain Corp. & Kinder Morgan Canada Inc. Mr. Anderson retired in 2022 after 17 years as the CEO and President of Trans Mountain Corp, and predecessor companies, including  Kinder Morgan Canada Inc. Mr. Anderson had a 44 year career in the utility and midstream pipeline industry with such companies as Inter City Gas, Westcoast Energy, BC Gas, Kinder Morgan, and most recently with the federally owned Trans Mountain.Mr. Anderson is now an Executive Advisor to Stonepeak Capital, he sits on the Board of Backwoods Energy Services, an Alexis Nation owned company, and he is also on the Board of Resourceworks. Ian is active in the charitable community of Calgary and has sat on numerous Boards and campaigns.Among other things we learned about 40 Years of Building Canadian Infrastructure.Thank you to our sponsors.Without their support this episode would not be possible:Connate Water SolutionsATB Capital MarketsEPACAstro Rentals JSGEVASupport the show

In light of Pope Leo XIV's canonization of the Catholic Church's two newest saints last week Sunday and due to other timely and relevant reasons you'll hear cited at the very start, this is a reissue of what was Episode 188, exactly three years ago this month. The now departed George Rose was the Executive Advisor of Pacific Rim Operations with the New York Yankees, which included having served as a Japanese translator for the likes of Hideki Irabu, Masahiro Tanaka, and Hideki Matsui, among others. He also served as an advisor for Japan's Yomiuri Giants baseball team. He was a board member of "Catholic Men for Jesus Christ," a more than 25-year old organization. He also had a radio show called, "Brothers in Arms," which he talked about here. And, he was a cancer survivor who by far was not only the first person to come on this show with a story about a miracle that would help confirm a saint, but probably the ONLY person who will be a guest and have that kind of witness to share -- the closest that any of us will come to hearing something like this firsthand.

What happens when you step away from a senior corporate title and go out on your own? Ian Ziskin shares the emotional inner‑work and tough questions behind making the transition from CHRO to Executive Advisor and Consultant.In this episode, Janet and Ian explore what it really takes to move beyond the “golden handcuffs” of corporate life into a self-led, flexible, and purpose-driven chapter. From building credibility in a crowded space to learning how to slow down without guilt, this is an insightful episode for anyone reimagining the next act of their life and career.In this episode:Letting go of your corporate identity and leading with your unique valueWhy confidence—not ego—is essential to building credibilityBuilding a “portfolio business” around what you do bestThe challenge of saying “no” to stay aligned and purposefulHow to partner and collaborate as an entrepreneurRedefining success and identity in the third act of lifeConnect with Ian:https://www.linkedin.com/in/ian-ziskin-bb1504/About Janet Ioli:Janet Ioli is a globally recognized executive advisor, coach, and leadership expert with over 25 years of experience developing leaders in Fortune 100 companies and global organizations.She created The Inner Edge—a framework, a movement, and a message that flips leadership from mere success performance to presence; from ego to soul. Through her keynotes, podcast, and programs, Janet helps high-achievers find the one thing that changes everything: the mastery within.Her approach redefines leadership presence—not as polish or tactics, but as the inner steadiness people feel from you and the positive imprint you leave on individuals and organizations.Connect with Janet Ioli:Website: janetioli.comLinkedin: Janet IoliInstagram: @leadershipcoachjanetIf you want to become more grounded, confident, and aligned with your deeper values in just 21 days, check out Janet Ioli's book Less Ego, More Soul: A Modern Reinvention Guide for Women. If you enjoyed this episode, please leave a review on Apple Podcasts. Select “Listen in Apple Podcasts,” then choose the “Ratings & Reviews” tab to share what you think. Produced by Ideablossoms

Organizations have contended with several "black swan" events in recent years, severely interrupting global supply chains, including the COVID-19 pandemic, global conflicts, trade route disruptions, and now the specter of tariffs. These events have put massive strain on supply chains, increasing prices. Recently at SAP Sapphire & ASUG Annual Conference, SAP used the example of tariffs as a way to demonstrate how its integrated business suite can help customers contend with business disruptions. This week on ASUG Talks, we dive deep into this topic, examining the role SAP solutions can play as enterprises seeks to bolster their supply chains, and prepare for the next inevitable disruption. Two supply chain experts--John Buckley, Consumer Product Industry Advisor at SAP; and  Ron Gilson, Executive Advisor and Principal of Consumer Products and Agribusiness at NTT DATA--join the podcast to cover the ways supply chains have changed, and how listeners can take steps to improve them.  Key Insights How organizations can (and should) respond to supply chain disruptionsSAP's approach to developing solutions meeting its customers supply chain needsThe importance of integrated business planning as a process Related InsightsRead how Brent Potts, Senior Director of Global Marketing for Oil, Gas, and Energy at SAP, is seeing the industry change to embrace energy diversification. Join ASUG on Aug. 28 for a customer influence opportunity focused on data privacy in the SAP HANA database

Også i den nye sæson lader vi hver måned mikrofonerne med undren og forsøger at jagte sandheder i håndboldens og sportens verden. I sæsonens første udgave besøgte vi Frans Hammer, næstformand i Danmarks Idrætsforbund (DIF) og Executive Advisor i virksomheden Itm8. Sammen med vores faste medvært Peter Bredsdorff forsøgte vi at jagte sandheder i spændingsfeltet mellem sport og erhvervsliv - og mellem håndbold og organisation. Gæster: Frans Hammer og Peter Bredsdorff Vært: Thomas Ladegaard *Udsendelsen er bragt i samarbejde med Sparekassen Kronjylland og Sparinvest*

Brandon Maka'awa'awa is a Native-Hawaiian sovereign leader from the island of O'ahu. He is the Vice-President, Deputy Head of State, and Executive Advisor at the Nation of Hawai'i, the oldest Hawaiian independence organization in Hawai'i. He is a long-time resident of the Waimanalo Hawaiian homestead community called Pu'uhonua O Waimanalo where he also helps to manage the community's broadband network. This passionate advocate for Hawaiian National Sovereignty helps to assist Dennis “Bumpy” Kanahele, the Head of State of the Nation of Hawai'i, with its day to day operations. In this episode we talk about being raised in Waimānalo, finding his path in life, Hawaiian sovereignty, ʻāina work days, the Metaverse, working together with people you may not agree with, and so much more.Find Brandon here: https://www.instagram.com/hawaiiannational/Buy our merch on:Official website: https://keepitaloha.com/Support us on:Patreon: https://www.patreon.com/kamakadiasFollow us on:Instagram: https://www.instagram.com/keepitalohapod/Facebook: https://www.facebook.com/keepitalohapodTikTok: https://www.tiktok.com/@keepitalohapod

Send Bidemi a Text Message!In this episode, host Bidemi Ologunde spoke with Jerod Brennen, an Executive Advisor, Cybersecurity Career Coach, and vCISO at SideChannel. The conversation touched on a wide variety of cybersecurity concepts including the role and use of storytelling as a security tool; the 2025 cyber threat landscape; AI as a friend or enemy; data privacy gray zones, and lots more.Support the show

What if the way your organization measures success is quietly setting you up to fail? What if you've been measuring the wrong things to meet a strategic outcome. This episode unpacks how avoiding failure—not just chasing wins—might be the smarter strategic move, and a smart farmework for how to do it. We're not just challenging metrics—we're rethinking meaning. In this conversation with Mark L. Vincent, we explore what organizations don't measure, why qualitative signals matter more than they seem, and how chasing only what's easy to quantify can quietly corrode strategic progress.You'll hear how seasoned leaders fall into traps by overlooking process in favor of performance, and how shifting your lens to include failure-prevention and systems-level insight can transform how you lead. This isn't another conversation about KPIs—it's a deep dive into the hidden architecture of impact. If you've ever been part of a strategy that looked good on paper but broke down in practice, this episode will name what you felt but couldn't quite explain.***ABOUT OUR GUEST:A Process Consulting pioneer and Systems Convener with more than 30 years of service as an Executive Advisor and Corporate Board Member, Mark's Executive Advising practice walks alongside a global Client base, including artful convening and facilitation of organizational systems facing complex scenarios. Mark established and guided Design Group International, the Society for Process Consulting, and Maestro-level leaders. A content contributor across various channels and a frequent dynamic presenter, his latest book, Listening Helping Learning, reveals the core competencies of Process Consulting and how to develop help in partnership with Clients. Dividing time between Boise, St. Louis, and frequent travel, he is committed to the hope of our grandchildren's grandchildren. ***IF YOU ENJOYED THIS EPISODE, CAN I ASK A FAVOR?We do not receive any funding or sponsorship for this podcast. If you learned something and feel others could also benefit, please leave a positive review. Every review helps amplify our work and visibility. This is especially helpful for small women-owned boot-strapped businesses. Simply go to the bottom of the Apple Podcast page to enter a review. Thank you!***LINKS:www.marklvincent.comwww.maestrolevelleaders.com www.gotowerscope.comhttps://www.listennotes.com/podcasts/the-hard-skills-dr-mira-brancu-m0QzwsFiBGE/:#processconsulting #systemsconvening #TheHardSkillsTune in for this empowering conversation at TalkRadio.nyc

In today's episode, Kimberly Zhang sits down with Anré Williams, Senior Executive Advisor at American Express and former CEO of American Express National Bank. Anré reflects on his 35-year journey at American Express—leading global merchant services, digital innovation, and banking operations—while offering an inside look at how to drive transformation in a legacy financial institution. Tune in to hear about: • Key lessons from leading large-scale digital initiatives in highly regulated environments • How to balance innovation with compliance and customer trust in a changing financial landscape • Anré's perspective on the future of AI, embedded finance, and what it takes to build resilient, forward-looking financial services

Mid-sized oil and gas companies are now at a digital crossroads. While supermajors have pushed forward with large-scale transformation programs, many mid-market firms are only beginning to explore how digital innovation can improve performance. Their operational processes—budgeting, forecasting, asset planning—tend to mirror those of larger firms but constrained by fewer resources and less internal capability. Unfortunately, mid-sized companies cannot simply copy the big-company playbook. They lack dedicated data teams, struggle with legacy systems, and must handle all the integration hassles with bespoke coding. At the same time, they are under the same pressure to lower costs, improve transparency, and make faster, better decisions. Is a pragmatic and impactful digital transformation even possible in this context? Absolutely. In this episode, I speak with Lewis Gillhespy, Executive Advisor at Rockflow, on practical solutions that work with mid-sized firms. By focusing on core business processes—particularly budgeting and production forecasting—smaller firms can drive efficiency through better data quality, increased transparency, and dashboard-driven decision-making. A bonus outcome is that improved data transparency leads to a self-reinforcing data stewardship culture, and why starting with business needs (not technology hype) is the key to lasting change.

Temi is a seasoned marketing and eCommerce leader with 15+ years of experience driving growth for DTC brands from $10M to $100M+. Now a Fractional Marketing Executive & Advisor, she helps brands scale through holistic strategies, brand building, and customer journey optimization.In this episode, Julia Schulhof chats with Temi about her path from Maryland to New York City, her career at Lord & Taylor and Estée Lauder, and her transition into fractional marketing. Temi reflects on the challenges of marketing herself, the value of networking, and shares insights on AI, mentorship, and staying curious in a fast-changing industry.

How can you not have Minnesota Timberwolves fever, especially on the precipice of a showdown full of stars, storylines, and bad blood between the Wolves and Golden State Warriors?Jimmy Butler — whose belligerence and self-engineered exit eventually sunk the squad into the abyss — returns to face unruly Target Center fans, not to mention the superstar who has lifted the Wolves from that abyss, Anthony Edwards.Steph Curry — a Hall-of-Famer who has spearheaded four NBA titles in the Bay Area while the Wolves have mostly wallowed in misery — returns to face the team that passed him over twice in the 2009 Draft. Then, there's the Big Man Battle Royale with Rudy Goebert and Draymond Green, who choked Goebert in a game last year and trash-talked him from his pulpit on the TNT set. To add to the spice: ANT said publicly before the season started he couldn't wait to face the Warriors in the playoffs because Green "talks so much trash." John Gaskins and Matt Zimmer carve into the carnival to lead off this week's "Nobody's Listening Anyway" from Gateway Lounge, then take a stab at what to make of the tepid but not terrible Minnesota Twins. How much life will the returning-from-injury Royce Lewis give them? The latest heroics of Byron Buxton lead to this discussion:Is Buxton the most electrifying Twins player of all time? Does he belong on the Mount Rushmore of Most Electrifying Minnesota Pro Sports Athletes of the last 30 years? Which Wolves and Vikings players make that cut?Closer to home, what is there to make of the recently-announced partnership between the Summit League and Missouri Valley Conference, with the commissioner of the latter league taking over as commissioner of the Missouri Valley Football Conference and Summit League leader Josh Fenton being tabbed "Executive Advisor" in the MVFC?Finally, South Dakota State's 2025 season opening football opponent has an even more turned-over roster than the Jackrabbits, and the Augusta baseball and softball teams are heating up as the calendar flips to May. Why have the Vikings been so consistently successful in those diamond sports for over a decade? 

David Edelman, Executive Advisor and Senior Fellow at Harvard Business School, joined Jamie Flinchbaugh on the People Solve Problems podcast to discuss personalization and customer strategy in the age of AI. As the founder of Edelman Advisory Services, David brings over 30 years of experience as a thought leader in marketing, personalization, and technology. David emphasized that AI in personalization goes beyond marketing to transform the entire customer experience. He explained the distinction between mass customization of the 1990s and today's AI-powered personalization. While mass customization focused on modularity and customer selection, modern personalization uses proactive data analysis to anticipate customer needs and create new value. To illustrate this, David shared the example of Sysco, the food delivery company. Their app uses customer data to identify a restaurant's menu style, price points, geographic considerations, and purchasing patterns. Within 300 milliseconds of opening the app, Sysco can provide personalized recommendations, even suggesting new menu items that incorporate discounted ingredients from nearby warehouses. This approach has helped Sysco grow 50% faster than industry averages since launching the app. When discussing how the C-suite should approach AI and customer engagement, David noted that while organizational structures vary, many companies now designate someone to lead customer experience initiatives. This might be a Chief Marketing Officer, Chief Experience Officer, or Chief Digital Officer. He stressed that whoever takes this role must prioritize empowering customers rather than merely manipulating them or cutting costs. Companies growing fastest through personalization consistently start with the goal of addressing customer challenges. For executives who didn't grow up in the AI age, David recommends getting "hands dirty" with the technology. While having a strong sense of strategy remains essential, leaders need to pair this with understanding the art of the possible in AI. He shared his experience as CMO at Aetna, where he identified that customers struggled to understand their health insurance. By partnering with a digitally savvy team member, they implemented personalized videos explaining each member's specific plan. This resulted in 70% of people watching the videos and a 20% reduction in call center volume. David addressed the challenges of integrating AI with legacy systems and data quality issues. He explained that generative AI is increasingly able to integrate disparate databases, but organizations must still prioritize data as an asset. At Sysco, for example, salespeople must input detailed account information, including menus and prices, before receiving credit for signing a new customer. On the topic of data privacy, David noted that perceptions vary widely – "one customer's creepiness is another customer's 'wow'." He recommends small-scale, rapid-cycle testing to determine appropriate boundaries for different customer segments. David concluded with advice for leaders looking to explore AI: spend 15 minutes daily using Large Language Models as assistants, experiment with image generation capabilities, and challenge functional teams to improve throughput by 30% using AI – not to eliminate jobs but to scale operations and create new customer value. For more insights from David Edelman, visit his website at https://www.edelmanadvisoryservices.com, learn about his book "Personalized: Customer Strategy in the Age of AI", or connect with him on LinkedIn at https://www.linkedin.com/in/daveedelman/.

James Ashworth is an Executive Advisor for Southwest Airlines. He is an accomplished former Vice President of Customer Service for Southwest Airlines with over 30 years of progressive leadership in delivering superior customer experiences and driving operational excellence.#jamesashworth #executiveadvisor #southwest #airlines #customercare #grateful #tsc #gogetitSocial Mediahttps://www.wroteby.me/chipbaker

On this episode of Recall, Jann Arden revisits her conversation with celebrated Olympian-turned-Executive Advisor Tessa Virtue from November 2022. Jann and Sarah ask her about finding confidence on and off the ice, her relationship with Toronto Maple Leafs Defenceman Morgan Rielly, going back to school, and what she dreams of doing next!   Having retired from skating, Tessa joined Deloitte as an Executive Advisor, working with the firm's senior leaders and their clients to translate her learning and experience as a world-class, high-performance athlete to the corporate world. Specifically, Tessa has been a key member of a team creating a new approach to working with organizations to help them and their people operate in a state of performance, allowing individuals to feel and perform at their best while also elevating the performance of teams, business units and the entire organization. Drawing parallels to her experience with pressure, competition and different approaches to training and coaching, Tessa shares important lessons in mental health and well-being, both as an accomplished speaker and an advisor.   Tessa is also a member of the Order of Canada. She has her MBA from the Smith School of Business and is currently working towards her Masters of Applied Positive Psychology at the University of Pennsylvania   Follow Tessa on Instagram: https://www.instagram.com/tessavirtue17 Follow Tessa on Twitter: https://twitter.com/tessavirtue Leave us a voicenote! https://jannardenpod.com/voicemail/ Get access to bonus content and more on Patreon: https://patreon.com/JannArdenPod Order ONLYJANNS Merch: https://cutloosemerch.ca/collections/jann-arden Connect with us: www.jannardenpod.com www.instagram.com/jannardenpod www.facebook.com/jannardenpod Learn more about your ad choices. Visit megaphone.fm/adchoices

We're chatting with Jean Francois Lappas who, after 14 years in Corporate Marketing and Communications as an Executive Advisor, pivoted to what he calls “A Radical Act of Self Love” and left the corporate world to find his TRUE purpose. He is now a Professional Coach, and Founder of WABYA (We Are Because You Are), a company that's helping people realize their life purpose, and provide guidance in forging a path towards achieving their goals. Tune in, as Jean Francois explains the uniqueness in our purpose and paths - even to the point beyond what we were taught by our parents! We also dive into the toxicity of comparative thinking, so you DON'T want to miss this! To connect/follow Jean Francois, or learn more about his great work with WABYA, visit www.wabya.com or you can follow him on LinkedIn (@JFLappas) or Instagram (@ItsJeanNotJean).

This Money Tales episode is all about how the messages we learn in our youth and the experiences we have with money as we're growing up shape and orient our relationship to money. Our guest this week is Sue Bevan Baggott. Growing up with home haircuts and hand-sewn clothes, Sue learned early the value of frugality. But it was her and her husband's decision to live on one salary while investing the other that laid the groundwork for Sue to transition from corporate executive to purpose-driven angel investor working to close the gender gap in startup funding. As a human-centered Executive Advisor and Innovation Catalyst, Sue is passionate about empowering leaders to create positive impact, accelerate life-improving innovation and invest for impactful changes in our world. In her career journey from global innovation leader at Procter & Gamble (growing mega-brands from Pantene to Pampers), to Founder of Power Within Consulting, to “Accidental” Angel Investor and Startup Advisor, Sue learned to leverage the power of human-first strategies to accelerate leadership, innovation, business, and entrepreneurial success. Sue strives to unleash people's purpose-driven power as leaders, innovators, and investors to drive positive change – through her speaking, writing, consulting, and advisory/board roles. Through multiple early-stage funds, Sue invests in the change she wants to see in the world with a diverse portfolio of innovative startups solving significant world problems at scale. As an Associate Producer for the award-winning documentary, Show Her the Money, Sue advocates for greater inclusion in the startup world, aiming to encourage more people to invest for change and elevate entrepreneurial success for under-represented founders.

Executive Advisor & Fellow at Harvard Business School, David Edelman, delves into the future of AI in customizing experiences independently from marketers. Exploring the potential of AI to personalize experiences autonomously, David discusses the evolving role of technology in shaping customer interactions. Join us as David Edelman shares insights on the trajectory of AI in delivering tailored customer experiences. Show NotesConnect With:David Edelman: Website // LinkedInThe MarTech Podcast: Email // Newsletter // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Executive Advisor & Fellow at Harvard Business School, David Edelman, delves into mobilizing the C-suite to embrace personalization across the entire organization. By leveraging personalization strategies, businesses can enhance customer experiences and drive growth. Edelman's insights shed light on the importance of aligning leadership with personalized approaches to meet evolving customer expectations. Show NotesConnect With:David Edelman: Website // LinkedInThe MarTech Podcast: Email // Newsletter // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Executive Advisor & Fellow at Harvard Business School, David Edelman, delves into the realm of AI personalization strategies in this episode. Unveiling the secret sauce behind AI personalization, David emphasizes the importance of leveraging technology to tailor customer experiences effectively. By exploring the intricacies of AI-driven personalization, David sheds light on how businesses can enhance customer engagement and drive growth through personalized strategies. Show NotesConnect With:David Edelman: Website // LinkedInThe MarTech Podcast: Email // Newsletter // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Executive Advisor & Fellow at Harvard Business School, David Edelman, delves into the realm of AI personalization and its impact on improving ROI. Exploring the significance of leveraging artificial intelligence for personalized marketing strategies, David sheds light on how tailored approaches can enhance return on investment. Discover how AI personalization strategies can revolutionize marketing outcomes in this insightful discussion with David Edelman from Harvard Business School. Show NotesConnect With:David Edelman: Website // LinkedInThe MarTech Podcast: Email // Newsletter // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.