Revenue Makers

Sales and marketing alignment may sound straightforward, but it's often reduced to process charts and dashboards, rather than focusing on the people doing the work. In this episode, Lia Davidson, CMO at EAB, joins Adam and Saima for a refreshingly honest conversation about what real alignment looks like inside complex organizations. She shares how building trust with sales didn't come from structure or incentives, but from solving problems together and staying radically candid. Lia also unpacks the moment she realized marketing needed to stop celebrating metrics that didn't match sales outcomes—and how shifting to shared KPIs changed everything. Plus, why personality tests, casual hangs, and a simple phone call can outperform strategy offsites. In this episode, you'll learn:Why marketers should rethink their funnel language to reflect real sales impactHow to lead with empathy when functional teams aren't getting along What happens when marketing and sales review pipeline togetherHow to create team alignment without reporting lines or reorgsJump into the conversation: (00:00) Introducing Lia Davidson and sales-marketing alignment (02:47) The human side of misalignment and why process alone doesn't fix it (04:38) How Lia's early sales experience shaped her approach as a CMO (06:44) A people problem disguised as a pipeline problem (08:15) The offsite that solved misalignment without touching strategy (10:19) Why marketing can't claim green if sales is red (12:52) How Lia celebrates marketing wins while staying tied to revenue (14:32) Building one team without a shared reporting structure (18:59) Why “one funnel mentality” is more than just a slogan

AI is changing how marketing teams work, but it's not just about new tools — it's about shifting mindsets and building a true partnership between humans and AI.In this episode, Liza Adams, a former big tech marketing executive turned AI and marketing advisor, shares how she helped a marketing team transform by integrating AI “teammates” alongside humans. With 25 marketers and 25 AI agents working together, this case study demonstrates how AI can deliver real value by automating repetitive tasks, enhancing creativity, and enabling more informed decision-making.Liza breaks down how to start small with AI, aligning use cases with business goals and leaning into early adopters who inspire the rest of the team. She also emphasizes the importance of AI literacy and empathy in managing fears and resistance while sharing practical tips on integrating various AI tools to minimize errors and enhance outcomes. This episode goes beyond theory, providing a grounded examination of how AI is reshaping marketing organizational charts and workflows as we speak.In this episode, you'll learn:What it means to think of AI as a teammate, not just a toolHow to identify the best AI use cases by aligning with strategic priorities or pain pointsWays to build AI literacy and manage change with empathyTips for combining AI models to reduce hallucinations and improve accuracyJump into the conversation: (00:00) Introducing Liza Adams and the AI teammate concept (05:30) Real AI use cases transforming marketing workflows (09:00) Aligning AI projects with strategic initiatives (11:00) Case study: shrinking human headcount, growing AI agents (15:40) Overcoming fear and resistance through empathy and education (18:10) AI literacy as foundational for smart adoption (20:20) Legal and policy considerations in AI rollout (25:00) Practical prompts and ways to reduce AI hallucinations (28:30) Career moments and marketing myths busted

Events have always been a powerful way to connect, but in the world of B2B marketing, they often don't get the recognition they deserve as a proper growth channel. Today, event-led growth is making a strong comeback, particularly as people yearn for genuine human connection in a tech-heavy, AI-driven world. When done right, events become much more than a one-time experience. They are strategic moments that drive revenue, build relationships, and fuel pipeline growth.In this episode, Kate Hammitt, VP of Marketing at Cvent and an event marketing veteran, shares insights from her extensive experience running events, from the US Open to major trade shows. She breaks down how event-led growth is evolving, why rigor and data are crucial, and how to create events that not only deliver exceptional experiences but also generate ongoing value through content and follow-up. Kate also shares smart tips on measuring success, curating the right audience, and using personalization to make every event meaningful.In this episode, you'll learn:What event-led growth means, and why it needs a clear strategyHow to measure event success beyond just attendance and anecdotesWays to use data and AI to personalize and elevate event experiencesPractical advice for identifying gaps in your buyer's journey where events can add the most valueJump into the conversation: (00:00) Introducing Kate Hammitt and event-led growth (05:19) Defining event-led growth and the role of strategy (07:24) Post-event follow-up and measuring impact (09:30) What makes a good event (10:22) Content creation and attendee experience (12:04) Trends in personalization and peer connections (15:06) How clients are shifting event budgets and formats (16:23) Using data and AI to personalize events (19:04) Kate's favorite events and career highlights (20:22) Advice for starting or scaling an event program

How does a company transform its market potential by tapping into the latest technology?In this episode, Tricia Gellman, CMO of Box, shares how the company expanded its addressable market by $40 billion through AI integration. She discusses the need for new products, messaging, team structure, and partnerships. Tricia highlights the rapid changes in AI for content management and the importance of aligning sales, marketing, and customer success to win over new and existing personas.The conversation highlights innovative AI use cases, such as recruiting automation and sales contract creation, emphasizing the importance of developer engagement. Tricia discusses navigating rapid change and the significance of adaptability and celebrating successes.In this episode, you'll learn:How AI is opening up a $40 billion market for BoxThe role of unstructured data in driving AI valueWhy Box is moving from on-premise to AI-driven solutionsJump into the conversation:(00:00) Introducing Tricia Gellman(02:35) Box expands into $40 billion AI market(04:17) Disrupting on-prem solutions with AI-driven content(06:49) Organizing transformation in the AI era(10:22) Rethinking buyer personas and IT's role(14:46) Adapting sales and CS for new narrative(18:21) Real-world AI agents emerging in HR(21:25) Enabling agent collaboration for sales efficiency(25:17) Marketing shifts to developer engagement strategy

A successful brand refresh is more than just a new look. It's about aligning your messaging, visuals, and product to tell a cohesive story. But getting there requires careful planning, clear ownership, and a deep understanding of what's changing.In this episode, Saima Rashid and Adam Kaiser share the inside story behind 6sense's brand refresh. They'll explore how aligning messaging with product architecture drove design decisions, the importance of maintaining core elements, and how to avoid pitfalls in the process.In this episode, you'll learn:What teams often get wrong when updating their brandHow to measure impact across product, marketing, and sentimentWhy clarity in ownership and timing makes or breaks the process Jump into the conversation: (00:00) The time to refresh (02:32) Signs it's time for a brand refresh (04:29) How AI and M&A shaped the story (06:36) Rebrand vs. refresh and why it matters (08:22) The new design system of grids and glows (13:26) Why messaging needs to lead the change (20:31) Key metrics to measure brand impact

How can businesses maintain their competitive edge while adapting to rapid technological changes?In part two of conversation, Seth Godin, author of This Is Strategy, shares his insights on strategy, innovation, and the transformative impact of AI. He explains how to balance strategic commitments with the flexibility needed to respond to new opportunities. Seth addresses the potential pitfalls of relying too heavily on AI for efficiency and discusses the importance of creating added value for customers.The conversation also explores the distinct roles and mindsets necessary for navigating an uncertain landscape. Getting into the differences between tactics and strategy, Seth illuminates how empowering teams can lead to innovative solutions.In this episode, you'll learn: 1. How to balance flexibility with strategic commitment 2. Why empathy is essential in both strategy and leadership 3. How to leverage AI to create long-term value, not just cut costsJump into the conversation: (00:00) Introducing Seth Godin (02:41) Empowering frontline tactics in luxury service (04:52) Marketers' role in AI integration (06:16) Permission marketing in the AI era (10:29) Understanding product adoption lifecycle (12:39) Strategic advantage through unique actions (14:20) Facing competitive landscapes with empathy (17:08) Personalizing long-term strategic planning (19:52) Frameworks for effective strategy communication (22:01) Relying on market feedback and resilience

How do you lead with strategy in a fast-changing world?In this episode, Seth Godin, author of This Is Strategy, joins Saima Rashid and Adam Kaiser for part 1 of a two-part conversation. Seth discusses his latest book, This is Strategy, and how it challenges traditional views of what strategy really is. He explains why strategy isn't about planning or quick wins, but about understanding where you're headed and who you want to become.He breaks down how companies like Starbucks and Microsoft have successfully navigated the market by sticking to clear, long-term strategies. Seth also touches on the importance of working within systems and how to shift from focusing on short-term results to embracing long-term thinking.In this episode, you'll learn: 1. What makes strategy more than just a plan 2. How empathy impacts both strategy and leadership 3. Why long-term thinking is essential for successJump into the conversation: (00:00) Introducing Seth Godin (04:12) Misunderstanding of strategy concepts (06:36) Short-term tactics vs. long-term strategy (07:23) Successful company strategy examples (08:59) Empathy's role in strategy, leadership (10:49) Changing systems and working within (14:21) Measuring numbers and long-term thinking (16:56) CMO's role and market-driven marketing (19:53) Impact of marketing choices on growth (22:25) Negotiating strategic focus within the C-suite

What's the secret to assembling the right team to power your ABM strategy?In this episode, Max Spanier, Founder of Sloane Staffing, discusses how to build a high-performing team for Account-Based Marketing (ABM). He explains why hiring the right people is just as critical as having the right technology, how to identify key roles like GTM engineers, and why soft skills matter just as much as technical expertise. Max shares his insights on trends in the B2B martech space and the importance of cross-functional alignment for ABM success. Max also breaks down the challenges of staffing in a rapidly changing industry and offers advice on how to successfully scale ABM teams to drive real business impact.In this episode, you'll learn:The importance of building a team that can execute ABM effectivelyKey hires to consider when scaling your ABM strategyHow to blend hard and soft skills when staffing for ABM rolesJump into the conversation: (00:00) Introducing Max Spanier (01:20) How Trellix aligns tech investments with goals (04:46) The risks of shiny object syndrome in B2B (07:32) Why cross-functional alignment drives success (11:32) Why measurement is critical for marketing spend (15:46) A vendor's role in supporting business outcomes (20:07) Key indicators for evaluating software impact (24:50) Unrealistic expectations in tech deployments

When does buying software drive real impact, and when is it just a costly mistake?In this episode, Maxwell Maurier, VP of Growth Marketing at Trellix, shares how to make technology investments that actually move the needle. He explains why strategy should come before software, how Trellix aligns purchases with business goals, and what marketers often overlook about attribution. He also breaks down the risks of chasing the latest tools without a clear plan and how to get finance and sales on board.Maxwell discusses the role of measurement, the importance of cross-functional buy-in, and why vendors should focus on business outcomes over vanity metrics. Plus, he shares lessons from leading high-stakes software decisions.In this episode, you'll learn:Why marketing technology should solve business problems, not create themHow to align software purchases with long-term strategic goalsThe role of measurement and attribution in proving ROIJump into the conversation:(00:00) Introducing Maxwell Maurier(01:20) How Trellix aligns tech investments with goals(04:46) The risks of shiny object syndrome in B2B(07:32) Why cross-functional alignment drives success(11:32) Why measurement is critical for marketing spend(15:46) A vendor's role in supporting business outcomes(20:07) Key indicators for evaluating software impact(24:50) Unrealistic expectations in tech deployments

AI-driven email outreach is more than just automation—it's a game-changer for sales and marketing teams. But how do you deploy AI agents effectively while maintaining compliance, preserving inbox health, and ensuring human alignment?In this episode, Chris Dutton, VP of Marketing Operations at 6sense, breaks down how his team has scaled AI email agents over the past three years, long before AI became mainstream. He shares the key lessons learned, the crawl-walk-run approach to implementation, and how AI enhances rather than replaces BDRs.Chris unpacks the metrics that matter beyond vanity stats, the campaigns that work (and those that don't), and the impact of AI on pipeline generation and team efficiency. From reducing BDR workload by 59% to achieving record-breaking pipeline months, this episode is packed with actionable insights on integrating AI into your outbound strategy.In this episode, you'll learn:How 6sense successfully scaled AI email agents without compromising complianceWhy AI email agents complement BDR efforts instead of replacing themThe key metrics that matter when measuring AI-driven outreachBest practices for inbox warming, campaign selection, and maintaining email healthJump into the conversation:(00:00) Introducing Chris Dutton and the AI email revolution(02:16) The importance of AI agents in scaling outreach(04:48) How 6sense started with AI email agents—cautiously(07:24) Key metrics for success beyond open and click rates(10:29) The three most effective AI email agent campaigns(12:48) Common pitfalls and when not to use AI for outreach(15:42) How 6sense centralizes AI ownership and ensures compliance(18:20) The technical crawl-walk-run approach to AI email implementation(22:03) Surprising AI interactions: empathy, engagement, and success stories

When does a B2B influencer strategy drive real impact and when is it just a distraction?In this episode, Fredrik Borestrom, Director of International Agency Development, EMEA and LATAM at LinkedIn, shares insights on the rise of B2B influencers. He explains why expertise is more valuable than reach, how brands can tap into employee advocacy, and what LinkedIn's latest research with Edelman reveals about effective influencer marketing in B2B.Fredrik explores the role of thought leaders, the growing influence of niche experts, and the balance between corporate messaging and personal brand credibility. He also offers a look at how brands can leverage trusted voices—both internally and externally—to strengthen buyer confidence.In this episode, you'll learn:Why B2B influencer marketing is driven by expertise and credibility rather than follower countHow trust-driven interactions are shifting the way buyers make decisionsThe impact of employee advocacy and why it outperforms traditional brand messagingJump into the conversation:(00:00) Introducing Fredrik Borestrom(02:16) The balance between thought leadership and influencer marketing(05:48) Why trust-based engagement matters in B2B decision-making(08:39) How employee advocacy amplifies brand influence(12:48) The hidden buying group and its role in decision-making(17:19) LinkedIn's thought leadership ads and their impact(20:33) Niche influence: Why expertise beats large followings(26:02) Long-term strategies for building brand credibility

ABM has always been about precision—knowing the right accounts, the right moments, and the right messages. But as technology evolves, so do the strategies that drive success. With AI, personalization at scale is becoming a reality, while brand-led demand generation is proving more critical than ever.In this episode, hosts Saima Rashid and Adam Kaiser break down what's working in ABM today. Then they'll explore how AI is reshaping account-based strategies, the power of brand-to-demand campaigns, and why aligning sales, marketing, and CS around a single ICP definition is non-negotiable. Plus, Saima and Adam will tackle the ongoing debate around platform consolidation vs. best-of-breed solutions—and why RevOps leaders have strong opinions on both.In this episode, you'll learn:Why sales, marketing, and CS need to align on ICP—not just for acquisition, but for retentionHow AI agents are transforming BDR workflows without replacing the human touchWhy brand investments are the ultimate edge in an AI-driven marketing worldJump into the conversation:(00:00) Account-based marketing in 2025(02:08) Why ICP alignment is critical for success(05:06) Personalization strategies that drive engagement(07:20) Brand to demand: The key to long-term marketing success(13:37) The rise of the B2B backchannel and its impact on buying decisions(17:50) How AI is changing ABM and enabling smarter outreach

Marketers have never been short on big ideas—but executing them has always been the challenge. Too much time spent on production, data wrangling, and operational headaches has kept teams from focusing on strategy and creativity. Now, AI is flipping that equation. Generative AI isn't just a new tool; it's redefining what's possible in marketing, removing barriers, and accelerating innovation.In this episode, Scott Brinker, VP of Platform Ecosystem at HubSpot, breaks down how AI is reshaping the MarTech landscape. He explores why we're entering a golden age for marketers, how AI is democratizing software development, and what the future holds for personalization, automation, and AI-powered experiences.In this episode, you'll learn:How AI is transforming marketing strategy beyond content creationThe role of AI in reshaping software, from UX to automationWhat companies need to consider when deploying AI-powered agentsJump into the conversation:(00:00) Introducing Scott Brinker(02:44) Scott Brinker on the evolving MarTech landscape(07:57) How AI is reshaping software experiences(10:38) The impact of AI on marketers and creativity(14:26) Why AI is a bigger shift than the web(17:53) The next era of AI-powered personalization(22:59) Should companies disclose AI interactions?(25:50) How AI is changing jobs and industries

For years, marketers have debated the value of MQLs, with some calling them outdated and others advocating for their evolution. But what if the solution isn't to abandon MQLs altogether, but to reimagine how they're used?In this episode, Nadia Davis, Senior Director of Revenue Marketing and Operations at PayIt, shares her unique perspective on the role of MQLs in account-based marketing (ABM). Nadia highlights the operational challenges, change management strategies, and practical adjustments that can make MQLs a valuable signal without letting them take center stage. She also explains how flipping the MQL process can create stronger collaboration between marketing and sales teams.In this episode, you'll learn:Why MQLs get a bad rap and how to redefine their roleThe operational and change management challenges of ABMPractical ways to align sales and marketing for better outcomesJump into the conversation:(00:00) Introducing Nadia Davis(05:01) The controversy around MQLs in ABM(08:05) Flipping the traditional MQL process(11:50) Using MQLs as signals, not goals(14:08) Timing challenges with MQL engagement(15:40) Operational hurdles in ABM success(18:37) Refining ICPs and account lists(21:52) Change management in ABM adoption(27:05) Bridging offline and online marketing

The word “no” intimidates many, but Karen Bomber sees it as a key to success. Embracing rejection is essential for growth, reinvention, and making a lasting impact.In this episode of Revenue Makers, Karen Bomber, Chief Commercial Officer of ABB Energy Industries, shares her career journey—from starting as an engineer to becoming a leader who integrates technology, marketing, and commercial strategy to put the customer at the heart of every decision. Karen's story of curiosity, self-motivation, and failing forward will inspire revenue leaders to take ownership of their careers and embrace reinvention.In this episode, you'll learn:Why curiosity is the driving force behind career growthHow to navigate career transitions and own your journeyThe importance of placing customers at the center of your business strategyJump into the conversation:(00:00) Introducing Karen Bomber(01:14) Karen's journey from engineer to commercial leader(03:35) How to take ownership of your career(07:10) The role of curiosity and learning in professional growth(12:01) The myth of the self-made leader(14:56) Building teams and cultivating talent(16:56) Karen's seven functions of commercial operations(18:43) Embracing the “no” and failing forward

Many fear a robot uprising, but AI isn't here to replace humans—it's here to assist and enhance what we do best.In this episode of Revenue Makers, Paul Roetzer, Founder and CEO of the Marketing AI Institute and SmarterX, explains what AI agents are and what businesses need to know to maximize their potential. As an expert in artificial intelligence, Paul shares his perspective on the impact of AI on jobs, industries, and the future of work. He shares practical advice on identifying the right use cases and explains why human oversight is essential in every AI-powered process.In this episode, you'll learn:The capabilities and limitations of AI agentsWays to introduce AI into your workflow for improved productivityThe balance between AI-driven efficiency and maintaining a human touchJump into the conversation:(00:00) Introducing Paul Roetzer(03:56) The evolution of AI(07:01) What AI agents can actually do (09:43) AI's impact on jobs and task efficiency(16:02) Scaling the use of AI in an organization(20:38) Multimodal AI and advancements in reasoning (23:55) Treat AI as your strategistResources:JobsGPT - https://smarterx.ai/jobsgpt

For years, B2B marketers stuck to predictable, overly rational campaigns, believing it was the only way to build trust. But times have changed and B2B marketing is finally breaking free from what's boring. In this episode, Joel Harrison, Founder and Editor-at-large of B2B Marketing, reveals the five key trends shaping the future of B2B. Joel explores how today's top marketers are leaning into creativity and emotion to forge deeper connections with their audiences. He also shares why those bold ideas are essential for brands to truly stand out in a crowded market. In this episode, you'll learn:The five trends shaping B2B marketing in 2025Ways to break free from the tedium of traditional B2B campaignsThe role of entertaining experiences in building brand loyaltyJump into the conversation:(00:00) Introducing Joel Harrison(05:01) Highlights from the B2B Marketing Awards(08:05) The resurgence of long-form content(11:50) The rise of B2B influencers(14:08) Data visualization in B2B campaigns(15:40) Gamification to engage audiences(18:37) The expanding role of audio in B2B(21:52) Pushing the boundaries of B2B marketing

Building a marketing function from the ground up is no small feat, especially when the pressure is on to deliver results fast.In this replay episode, Kelly Wenzel, CMO of Andela, shares her experience leading a complete marketing turnaround. From fixing broken processes and re-aligning with sales, Kelly details what it takes to transform a team and achieve success. She also opens up about the challenges of managing executive expectations while keeping her team motivated during a period of intense change.In this episode, you'll learn:How to rebuild a marketing function from scratchTips for earning trust and leading teams through uncertaintyThe importance of alignment for teams involved in the revenue processJump into the conversation:(00:00) Introducing Kelly Wenzel(02:04) Starting a marketing rebuild(06:04) Building the foundation: People, Process, and Infrastructure(11:29) Launching a product under pressure(15:44) Building trust with stakeholders and your team as a new CMO(22:03) Driving change with cross-functional teamwork

Proving ROI, maximizing impact with limited budgets, and staying ahead of industry trends—these are just a few of the common struggles faced by Chief Marketing Officers. Having been a CMO herself, Heidi Melin now helps others tackle these challenges head-on.Heidi Melin is a Senior Operating Advisor at Hellman & Friedman, where she guides marketing leaders across B2B and B2C companies. In this replay episode, she shares strategies for aligning with sales teams, building a quality pipeline, and leveraging AI to enhance productivity.In this episode, you'll learn:How to build trust and alignment between marketing and sales teamsThe evolving role of marketing in revenue strategyA more effective way to think about attribution and closed-won deals Jump into the conversation:(00:00) Introducing Heidi Melin(02:10) Advising CMOs at Hellman & Friedman(08:08) The biggest challenges CMOs face today(11:30) CMOs stepping up to own the long-term pipeline(16:28) Aligning sales and marketing teams on the revenue process(19:48) What makes a good CMO?(22:12) Enhance productivity with AI(25:21) How to think about attribution

Gone are the days when marketers relied on broad, generic campaigns in hopes of catching a few leads. There's a better way: focusing on the right accounts with a more targeted and strategic approach.In this replay episode, Casey Carey, CMO at TCP Software, discusses the process of shifting from traditional lead-based sales to Account-Based Marketing (ABM). Casey shares how to tackle common challenges like gaining sales alignment and crafting a strong Ideal Customer Profile (ICP). He also highlights why the biggest barrier to ABM success isn't technology—it's change management.In this episode, you'll learn:How to align cross-functional teams around a unified ICPWhy ongoing iteration and adaptation are critical for ABM successHow to measure engagement beyond traditional lead metricsJump into the conversation:(00:00) Introducing Casey Carey(02:23) What is an Account-Based Strategy?(05:02) Marketing and sales alignment (08:49) Identifying your ICP(13:22) Getting stakeholders on board for ABM(19:29) The overlap between MQL, ABM, and PLG(23:38) Casey's successful ABM campaign (30:17) Using tech to connect the dots

We've hit the big 5-0! What have we learned from 50 episodes of Revenue Makers? Aside from the fact that Adam and Saima always have something to say, we've gathered a wealth of insights along the way.In this episode, Saima Rashid and Adam Kaiser revisit the episodes that have sparked the most conversations and impact: Cold calling, Account-Based Marketing (ABM), and revenue operations. With 50 episodes under our belt, we're just getting started! Tune in and tell us what you think—we're all ears for your feedback.In this episode, you'll learn:Actionable tips for improving cold calling and prospectingBest practices for building a high-performing revenue operations teamHow to adjust your ICP as market conditions evolveJump into the conversation:(00:00) Celebrating 50 episodes of Revenue Makers(04:47) Effective cold-calling strategies(06:55) Understanding the customer journey & attribution(10:32) The evolution of revenue operations(12:59) Know your ICP and its impact on planning(17:56) Challenges of shifting to an ABM approach

There can be no demand without a strong brand.In this episode, Benjamin O'Dell, Global Director of Demand Generation at Exclaimer, reveals how the company rebranded and transitioned to an Account-based marketing (ABM) strategy. Ben explains how Exclaimer built a strong brand identity through partnerships, ambassadors, and a deeper understanding of their ICPs. He also shares key lessons on personalization, aligning go-to-market teams, and leveraging AI to enhance operations.In this episode, you'll learn:Key steps to transitioning from an inbound strategy to an ABM approach Strategies to overcome buyer indifferencePractical ways to use AI to streamline workflowsJump into the conversation:(00:00) The power of brand with Benjamin O'Dell (02:23) Exclaimer's rebrand and its effects (05:36) Building a strong brand identity(08:39) Testing ABM and personalization strategies(13:32) Using AI to streamline marketing efforts(15:32) How to combat buyer indifference (18:21) Exclaimer's accelerated growth strategy

Sales teams face immense pressure to meet monthly quotas, which often lead them to resort to tactics that prioritize their convenience over the customer's needs.It's time for sellers to step up and truly give a sh*t.In this episode, Jen Allen-Knuth, Founder of DemandJen, talks about what it means to care about your prospects. Having been in sales for 18 years, Jen points out the common pitfalls for sellers such as relying on outdated scripts, generic outreach, and shallow research. When sellers can demonstrate an understanding of their customer's pain points, they earn trust that lasts beyond the first call.In this episode, you'll learn:How to preempt and overcome the status quo with proactive messagingThe three outdated sales motions you should stop usingWays to build relevance and urgency in every buyer interactionJump into the conversation:(00:00) Customer-centric sales with Jen Allen-Knuth(06:40) Why most deals are lost to the status quo(09:48) Three outdated sales motions(13:28) The problem prompter framework(22:06) How to engage with “learners” vs. “hand raisers”(25:56) Leveraging AI for better outreach

When there's so much content competing for attention, customers crave experiences that feel personal and relevant.In this episode, David Edelman discusses insights from his book, Personalized: Customer Strategy in the Age of AI. With decades of experience as a CMO, David shares his five core tenets of personalization and explores ways to measure their success. David also touches on how AI can help brands design better customer experiences that scale.In both B2B and B2C, David demonstrates how personalization serves as a powerful differentiator, relying on cross-functional alignment and a customer-centric approach.In this episode, you'll learn:How to leverage AI for scalable, context-driven personalizationWhy personalization requires a cross-functional approach across departmentsExamples of personalization done right in B2BJump into the conversation:(00:00) Marketing personalization with David Edelman(05:22) Personalization in B2B(10:09) Personalization is cross-functional (12:46) Using AI appropriately for better customer experience(17:29) How to start personalization efforts(20:00) Core marketing principle: The 4C analysis( 22:10) Measuring success in personalizationResources:Personalized: Customer Strategy in the Age of AI - https://www.amazon.com/Personalized-Customer-Strategy-Age-AI/dp/1647826276

Do you get tongue-tied when you've got to talk with the C-suite? You're not alone.Learn from Carilu Dietrich, former CMO turned hypergrowth advisor, as shares her insights on how to communicate with executives. Having been in the C-suite herself, Carilu explains why too much detail can work against you and how top leaders are looking for clear recommendations backed by key data points.Learn how to deliver high-level insights that balance strategy with detail, using Carilu's tips for crafting concise board presentations and emails that stand out to busy executives.In this episode, you'll learn:Essential skills for balancing detail with big-picture insightsThe five pillars of effective communication and its applicationsHow to anticipate and prepare for the questions executives will askJump into the conversation:(00:00) Executive communication with Carilu Dietrich(02:26) “Too much detail makes you look junior”(05:42) How to write effective emails to executives (07:03) Present just the right level of detail(12:17) The five pillars of effective communication(17:22) Boards expect competency and communication (20:25) Impress your C-suite interviewers (23:56) Tips for board presentations and high-level meetings

When does it make sense to build a category, and when is it just a costly distraction? In this episode, Jen Gray, SVP of Marketing at Recharge, shares her perspective on category creation. Having worked with companies like Qualtrics and Adobe, Jen outlines the benefits and risks of category creation—and why product positioning often comes first. She offers advice on how to make the case for a new category, the pros and cons to consider, and strategies for gaining leadership buy-in. Whether or not you pursue category creation, Jen emphasizes the need to examine your brand's messaging to strengthen its position in the market.In this episode, you'll learn:The real costs, risks, and rewards of creating a new market categoryWhy product positioning is often the best starting point for growthHow to refine brand messaging to connect with customers more effectivelyJump into the conversation:(00:00) Introducing Jen Gray(01:51) The pros and cons of creating a new category(08:41) Know your position in the market(10:20) Category creation gone wrong(12:31) How to gain leadership buy-in for category creation(14:35) Shape your brand's thought leadership(17:57) Types of product positioning

Believe it or not, an effective ABM campaign only needs five steps.In this episode of Revenue Makers, we break down the essential steps in 6sense's Account-Based Marketing (ABM) framework. It starts with selecting target accounts within your ICP, understanding their position in the buyer's journey, and then crafting tailored outreach. In our own campaign, we put these steps to the test, adding a dose of creativity, nostalgia, and humor to stand out.Ready to take your ABM campaigns to the next level? Here's your roadmap.In this episode, you'll learn:The five essential steps for ABM successHow a creative ABM campaign can make your brand stand outKey metrics for measuring awareness and intentJump into the conversation:(00:00) Five steps for successful ABM campaigns(02:46) Step 1: Select the best accounts with technographics(06:50) Step 2: Understand customer intent(09:59) Step 3: Get creative in engaging customers(15:29) Step 4: Collaborate with sales (17:39) Step 5: Track metrics that matter Resources:6sense's Dump Your Data Vendor ABM Campaign - https://dumpyourdatavendor.com/RevCity Community - https://revcity.6sense.com/

Let's face it: no one enjoys cold calls—not the salesperson making them, and definitely not the prospect. But when done right, cold calls can be one of the most effective ways to build your sales pipeline.In this episode, Nick Cegelski co-founder of 30 Minutes to President's Club and co-author of Cold Calling Sucks, reveals his strategies for a successful cold outreach. He explains why many sales reps struggle with cold outreach and shares tactics that can make all the difference—without relying on overused buzzwords or generic pitches.Don't give up on cold calls just yet. With the right tools and strategies, they can bring unexpected opportunities for your business.In this episode, you'll learn:Why cold calling remains a powerful tool The importance of targeting the right accountsStrategies to help you make successful cold calls Jump into the conversation:(00:00) Introducing Nick Cegelski(04:27) Cold calls suck, but here's why they work (08:08) How to open your cold calls (12:15) The difference between average and great cold callers(20:42) Why you need to stop using buzzwords in cold calls(23:50) Frame your customer's problem in vivid detailResources:Cold Calling Sucks (And That's Why It Works): A Step-by-Step Guide to Calling Strangers in Sales - https://www.amazon.com/Calling-Sucks-Thats-Works-Step-ebook/dp/B0D219QC85

Hiring BDRs isn't hard. But hiring great BDRs? Now that's a whole different game. It's a crucial process that can make or break your sales pipeline. In this episode, 6sense's very own Head of Sales Development Transformation, Ernest Owusu shares how he recruits top talent and builds a team that consistently delivers. Ernest also discusses how AI is transforming team efficiency through the automation of routine tasks and enhanced personalization. He offers valuable career advice for aspiring BDRs looking to stand out from a crowded job market.In this episode, you'll learn:The essential traits of top-performing BDRsHow to tailor your BDR leadership needs based on organizational maturityStrategies for integrating AI effectively into your BDR team's workflowJump into the conversation:(00:00) Introducing Ernest Owusu(05:09) Characteristics of high-performing BDRs(09:50) Ernest's hiring mantra(13:45) Should BDRs be in marketing or sales?(15:31) Using AI to improve BDR efficiency(21:32) For job seekers: treat your interview like a BDR role

Revenue operations play a central role in business, but with so many pieces in motion, managing it all can feel overwhelming before we ever think about optimizing. Luckily, Sean Lane and Laura Adint have created a clear blueprint to help RevOps professionals navigate it all.As co-authors of The Revenue Operations Manual, Sean and Laura outline their four-pillar approach to building and scaling a RevOps team. While the specifics may vary by company, they highlight the key qualities that define a great RevOps professional, helping them become strategic partners within the business. They also share valuable insights on fostering collaboration across sales, marketing, and product teams.The Revenue Operations Manual - https://www.revenueoperationsmanual.com/Anyone interested in pre-ordering The Revenue Operations Manual can visit https://www.koganpage.com/marketing-communications/the-revenue-operations-manual-9781398616769 and use the code REVOPS20 for 20% off.In this episode, you'll learn:Best practices for aligning RevOps with marketing, sales, and customer successWhen to bring in a RevOps team for maximum business impactKey traits and skills to look for when hiring RevOps professionalsJump into the conversation:(00:00) Introducing Sean Lane and Laura Adint(02:44) The Revenue Operations Manual(05:39) RevOps as a strategic partner(10:10) The Revenue Operations blueprint and mindset(14:04) Designing the customer journey(19:09) Building strong cross-functional partnerships(22:51) Hiring the right people and building a RevOps team(27:06) How RevOps teams can drive strategic initiatives and long-term success

Disrupting the market requires helping people overcome their fear of change.It's a huge undertaking, especially in industries that don't necessarily want to reinvent the wheel. Drawing on her own experience, Lauren Burkemeyer, CMO at YuLife, tells us what it's like leading a challenger brand to success. Lauren defines what a challenger brand is, and how these companies disrupt established industries with unique strategies. She emphasizes the importance of fostering a culture that embraces creativity and risk-taking, and how leveraging storytelling and social proof can build credibility for your brand.Discover how to confidently position your brand against industry giants in this episode.In this episode, you'll learn:The definition of a challenger brandHow to build trust with customers through social proof How to market your brand as an innovator in traditional industriesJump into the conversation:(00:00) Introducing Lauren Berkemeyer(03:20) What is a challenger brand?(05:53) Building a culture of innovation and curiosity(07:35) Balancing demand gen and brand building(11:21) Establish credibility with social proof(16:09) Is a challenger brand the right fit for you?

You're not dreaming. You've made it to our third episode featuring Saima and Adam imparting their wisdom, sans-guest. And if you thought this third installment couldn't top the last, think again. We're diving into ABX and ABM measurement—the essential metrics that can help marketers gauge the success of their campaigns. From leading indicators like reach and engagement to lagging indicators like pipeline and revenue, we explain why you need to monitor those metrics closely. Learn how to manage your pipeline within your CRM and how to improve outreach using AI.In this episode, you'll learn:How to effectively quantify and engage your Ideal Customer Profile (ICP) Why a single dashboard is all you need for all your ABX metricsThe importance of measuring both leading and lagging indicators to evaluate your ABM strategyJump into the conversation:(00:00)Welcome to Revenue Makers(02:32) Are you reaching and engaging with your ICP?(09:34) Measuring the effectiveness of advertising(11:34) Handing off MQLs to the sales team(15:01) Personalize your outreach using AI and intent data(16:59) Volume, conversion rate, velocity, deal size(22:30) Flag ABM accounts in your CRM Resources:Segment Performance Reporting: https://6sense.com/6sense-for-6sense/segment-performance-reporting/Unified Dashboards for Pipeline Management: https://6sense.com/blog/the-game-plan-for-success-unified-dashboards-for-pipeline-management/SFDC Dashboard at the 30-minute mark of this webinar: https://6sense.com/resources/webinars/Ideas-are-easy-execution-is-everything-webinarCMO Reporting on leading indicators: https://6sense.com/6sense-for-6sense/cmo-reporting/

Growth at any cost? Not anymore. Boards are shifting their focus, and sustainable progress is the priority.In this episode of Revenue Makers, Gary Survis gives us his perspective as a board member of several companies and as an Operating Partner at Insight Partners. He discusses which metrics boards are paying attention to, the impact of AI on strategic decisions, and how to make your board meetings more productive.If you're curious to know what matters to your board, this just may be the episode for you! In this episode, you'll learn:The key metrics to present to your board Ways to integrate AI meaningfully into workflow and processesHow to structure board meetings to drive resultsJump into the conversation:(00:00) Introducing Gary Survis(01:54) What boards care about(04:19) KPIs are health indicators of the business(05:56) The different perspectives of operators and investors(07:43) Integrating AI to improve processes(16:10) Build vs. buy for higher ROI(18:04) Use the wisdom of your board members

Traditional MQL-based marketing is a relic of the past.It's time to shift gears and embrace the new era of account-based marketing (ABM). In this episode, Jack Speyer, Director of Marketing Operations at Iron Mountain, shares how they transitioned from MQL metrics to a robust ABM program that delivers over 20x ROI.Don't miss out on Jack's insights about sales and marketing alignment, the power of strong analytic tools, and the implementation of a successful ABM program. In this episode, you'll learn:What challenges arise when integrating new tools for ABMWhy sales and marketing alignment is crucial for maximizing ABM resultsHow to convince senior leadership to show support for ABM initiativesJump into the conversation:(00:00) Introducing Jack Speyer(02:22) Shifting from MQL to account-based marketing(03:39) Early ABM implementation and tools to think about(09:05) Achieving alignment between sales and marketing (11:25) Ready for 20x ROI with ABM? (17:56) Do this before you begin your ABM strategy

Hiring a top-tier Product Marketing Manager (PMM) is a game-changing move that can unlock tens of millions in ARR. The trick is making sure you hire the right PMM. In this episode of Revenue Makers, we sit down with Kyle Lacy, CMO at Jellyfish, to uncover the criteria for recruiting a stellar PMM leader, and why failing to do so can cost a company dearly. Discover the core competencies that define the role, and learn how to measure a PMM's impact effectively. If you're interested in gaining actionable strategies and insights for effectively integrating product marketing into your overall revenue strategy, have we got an episode for you. In this episode, you'll learn:How to make sure you're hiring the right product marketing leaderRelevant metrics worth watching to measure the impact of your product marketing strategyWhy it's crucial to hire product marketers early to accelerate revenue growthJump into the conversation:[00:00]Welcome to Revenue Makers[03:04] When to hire a product marketer[05:18] The scope of product marketing[07:02] Challenges in hiring a product marketing manager[11:49] How to measure the impact of product marketing[15:05] Building strong relationships between teams[20:40] The Pragmatic Marketing Framework

Keeping things simple can be a real headache when it comes to marketing. What's up with that? Seeking answers, we turn to Gurvinder Sahni, CMO of Persistent Systems. In this episode of Revenue Makers, Gurvinder shares how he cuts through the noise to deliver powerful, straightforward campaigns that drive results. You'll also hear about his Shark Tank-inspired approach to tech investments and his perspective on why balancing brand and growth is crucial for sustained success. So if you're interested in uncovering the importance of simplicity in marketing, gaining insights on how to avoid the martech trap, and learning how to use AI to stay ahead of the curve, this episode is for you. In this episode, you'll learn:Why simplicity is the cornerstone of effective marketing campaigns.Strategies for avoiding the martech trap and ensuring technology delivers value.The proper way to make the most of AI within marketing teams.Jump into the conversation:01:48 Simplicity in marketing.05:15 The martech trap.09:51 How to make strategic tech investments.14:59 Experiments with generative AI.

Is ABM the sum total of paid media? Not quite, but it's a vital part of the strategy that can't be overlooked. In this episode of Revenue Makers, hosts Saima Rashid and Adam Kaiser turn the spotlight on digital media's role in Account-Based Marketing (ABM). They clear up the misconceptions and discuss effective tactics that can take your campaigns to the next level.Tune in for practical tips on using predictive technology, intent data, and technographics for successful ABM strategies.In this episode, you'll learn:How to use intent data to enhance your paid media targeting and improve conversion rates.Why defining your Ideal Customer Profile (ICP) is crucial before launching any ABM campaign.How to effectively measure the impact of your paid media campaigns by tracking engagement metrics.Jump into the conversation:02:40: ABM as a company-wide strategy.06:15: Getting granular with targeting.12:47 Effective Use of ABM Channels.14:14 Advanced targeting strategies.26:19 Measuring success in paid media.

B2B marketing is no longer just about chasing leads and closing deals. It's about creating unforgettable experiences that resonate long after the pitch. In this episode, Tom Stein, CEO and Founder of Stein, reveals the transformative strategies high-achieving B2B businesses are deploying to dominate their markets. You'll discover why investing in creativity, unifying brand and demand, and focusing on customer experience are critical to massive revenue growth. Plus, hear about the groundbreaking documentary Everybody's Business and its mission to elevate B2B marketing on the main stage at Cannes. That's right! We're going Hollywood in this episode!Tune in to learn how you can leave a trillion dollars of enterprise value on the table – or join the ranks of leaders who seize it. In this episode, you'll learn:How investing in creativity can significantly elevate your B2B brand and lead to increased revenue. And we back that up with successful case studies and examples of real-world impact.Why unifying brand and demand teams can result in a 200% increase in marketing-generated revenue.The importance of incrementality testing to justify budget allocation towards brand investment. Find out how top companies have effectively used this strategy to drive growth.Jump into the conversation:07:43 Unexpected festival experience solidifies B2B relevance.15:24 Mimi Turner promotes simple, creative strategies for B2B.16:17 LinkedIn event showcased power of brand demand.21:04 BDX creates dynamic omnichannel brand experiences.23:15 Top B2B brands leaving $1 trillion value.29:32 B2B not just business-to-business anymore.External Resources:New BDX Playbook - Unifying Brand and Demand - https://www.steinias.com/original-thinking/news/new-bdx-playbook-unifying-brand-and-demand/Everybody's Business Documentary - https://www.youtube.com/watch?v=pDXZ5pJ6Ka0

Is growth at all cost dead? Our guest for this episode certainly thinks so. In this insightful episode, Jacco van der Kooij, founder of Winning by Design, shares how companies can achieve lasting success by prioritizing intelligent, scalable growth strategies that lead to recurring impact.Discover the essential metrics for targeting customers effectively, the shift from doing more to doing better, and why the asymmetry of knowledge now favors the buyer. Jacco's insights will empower you to elevate your sales strategies and achieve sustainable growth with precision and impact.In this episode, you'll learn:The importance of moving away from the "growth at all costs" mentality and instead focusing on creating recurring impact for customers.How success comes from measuring what works, targeting customers more effectively, and prioritizing impactful actions over sheer volume.How advancing AI shifts knowledge power to buyers, requiring sales professionals to adapt by refining strategies, offering value-driven interactions, and using AI to meet the evolving needs of informed customers.Jump into the conversation:08:53 How impact drives recurring revenue. 13:55 Adapting to evolving SaaS products and sales strategies.17:56 How AI impacts the SDR role. 20:49 Founders and CEOs have been ignoring revenue growth warnings.24:16 Why job security depends on adaptability.

Data-driven content marketing is your ticket to superior revenue performance!Forget the old playbook—it's time to harness the power of intelligent content operations and AI-driven insights to revolutionize your marketing strategy. In this electrifying episode, Christine Polewarczyk, SVP of Product Marketing and Research at PathFactory, unveils the secrets to turbocharging your content engine. Discover the essential tactics for effective tagging, the critical elements of content operations, and why AI is set to transform your marketing landscape. Christine's roadmap will empower you to fine-tune your content strategy and outpace the competition with precision and innovation.In this episode, you'll learn:Why meticulous attention to content metadata is a game-changer and how to implement it effectively despite its perceived tedium.The four phases of content lifecycle management—planning, production, promotion, and performance—and how to evaluate and improve your organization's maturity in each.How to capture, analyze, and apply content engagement data to refine your marketing approach, improve personalization, and drive better business outcomes.Jump into the conversation:06:41 The evolution of the content model. 12:41 Leveraging sixth sense data to personalize content.13:34 Track engagement to understand audience and buying signals.21:10 How to manage content effectively and intelligently.23:26 How to adapt to technology over time.

Could AI become the cornerstone of smart revenue operations?Bryan Bayless, VP of Revenue Center of Excellence at Gong, certainly think so and he has the game-changing strategies to leverage AI and conversational intelligence for explosive revenue growth to prove it.In this episode of Revenue Makers, Bryan explains how to harness AI for pinpoint accuracy in sales messaging, and how to transform mountains of data into actionable insights. And for even more AI goodness, he shares some innovative use cases that are sure to put you ahead of the curve in RevOps.Prepare to be empowered with advanced tactics that will propel your revenue team to new heights of efficiency and effectiveness through AI.In this episode, you'll learn:How leveraging data from conversation intelligence tools like Gong can prioritize and streamline your revenue team's efforts, ensuring maximum efficiency and effective customer engagement.Why establishing a Center of Excellence can centralize data consumption and drive uniformity in how different teams utilize insights for decision-making and strategic planning.The pivotal role of AI-driven tools in automating routine tasks, allowing revenue leaders to focus on more complex and impactful actions that drive results and revenue growth.Jump into the conversation:06:50 Looking for an effective data strategy? Start with understanding what to solve.07:57 Evolving systems listen and analyze content contextually.11:44 Platforms adapt to user needs for success.15:42 Sales feedback helps improve marketing strategies.19:56 Prioritizing time and intent data is crucial for sales success.24:24 Why you should be pushing for bigger dreams.

Building a unique product just isn't enough to stay ahead in today's competitive marketplace. It's the relationships, trust, and authenticity that truly set you apart and drive sustainable revenue.In this episode, Aaron Ross, the godfather of outbound sales and author of "Predictable Revenue," shares his evolved philosophy on outbound strategies, AI, and effective leadership. You'll discover the timeless principles that transcend changing tactics and learn how to create genuine relationships that can't be easily replicated. It's not just about hitting numbers—it's about creating an unshakable foundation of trust and inspiration that propels your business toward predictable revenue.In this episode, you'll learn:Why evolving beyond traditional outbound tactics is crucial in a rapidly changing market and how specialization can give your sales team a competitive edge.How focusing on intangible assets like trust, authenticity, and community-building can differentiate your brand in an environment where product replication is easier than ever.Why you should embrace the unknown and cultivate an entrepreneurial mindset, using intuition and iterative learning to drive breakthrough innovations and long-term success.Jump into the conversation:03:45 How to adapt to new tactics for better results.11:16 Seeking new techniques may lead to breakthrough success.14:46 The struggle of staying unique and relevant amidst competition challenges.24:14 Standing out in the age of AI.

AI isn't just a buzzword. It's a game-changer that can revolutionize how your sales and marketing teams operate.In this powerhouse episode, Randy Littleson, CMO of Salesloft, unveils how AI is reshaping the landscape of revenue generation. From transitioning to a multi-product company to integrating cutting-edge technology without sacrificing user experience, Randy lays down precisely how Salesloft thinks about AI. Randy also delves into the human aspect, emphasizing the importance of transparent communication—a lesson he learned during various mergers and acquisitions. especially during mergers and acquisitions, and the need for patience and vision during transformation processes. His real-life anecdotes stressing the need for patience and vision during moments of transformation are a goldmine for any high-achieving revenue leader.Get ready to elevate your revenue game and be inspired by proven strategies that redefine what's possible in sales and marketing. In this episode, you'll learn:How embracing AI as a collaborative tool can elevate sales and marketing efforts, automate mundane tasks, and drive predictable revenue performance.Why transparent communication and integration planning are crucial for successful mergers and acquisitions.The importance of cultivating patience and maintaining a long-term vision while navigating new business opportunities.Jump into the conversation:10:33 Drift becomes a Salesloft product.13:24 Effective communication and transparency ensure consistent messaging.18:15 Collaboration is critical for ongoing campaign success.26:38 Leveraging AI to streamline and prioritize tasks.

Revolutionizing your marketing infrastructure isn't just a bold move; it's a necessity for driving unparalleled growth. Just Andela CMO Kelly Wenzel. In this episode, she shares how she rebuilt a neglected website in 90 days, aligned sales and marketing, and navigated a volatile tech landscape to achieve explosive demand and efficiency. Her path forward? She established trust within executive teams, set clear visions, and inspired her entire organization to navigate challenging times. Tune in to learn how her bold strategies and unwavering patience turned potential into performance, proving that effective leadership fuels extraordinary results.In this episode, you'll learn: The critical steps to revitalize a broken website and turn it into a powerful lead generation tool and driving significant growth.The strategic importance of aligning sales and marketing: Learn from Kelly's experience on laying the groundwork with scoring systems, nurturing campaigns, and fostering collaboration between sales and marketing teams to improve efficiency and meet quarterly goals.How to build trust and influence in a leadership role. Understand the key methodologies Kelly used to build trust and align with key stakeholders during Andela's transformative journey, emphasizing transparency and teamwork to navigate economic and operational challenges.Jump into the conversation:06:41 How to develop a playbook for success while assembling the right people and tech.10:58 What it means to double a team while streamlining process. 17:33 Best practices for collaborating with key stakeholders to drives business transformation.24:34 How to craft a value message that resonates with your audience.

Gone are the days of treating content as a mere traffic driver. It's time to elevate your strategy. Join us as Anthony Kennada, founder of Audience Plus, breaks down why B2B brands must shift to becoming media brands to truly thrive. In this power-packed episode, you'll discover how leveraging first-party data and consumer-centric content can revolutionize your conversion rates and audience engagement.From overcoming CMS challenges to mastering video production, Anthony shares invaluable insights from his transition from CMO to CEO, revealing the scrappy (but effective) techniques needed for early-stage growth. His unique perspective on combining marketing prowess with CEO responsibilities will leave you inspired and ready to take bold steps on the journey to building a media brand. In this episode, you'll learn about:How to leverage first-party data to personalize content and drive conversion rates through subscriber engagement.How to create an effective video content strategy starting with a manageable publishing cadence—particularly for small companies looking to scaleWhy treating your B2B brand as a media company can lead to more efficient marketing investments and deeper customer connections.Jump into the conversation:06:17 How Anthony transformed a blog into a consumer-friendly, data-driven website.10:58 Why cookie deprecation means first-party data is crucial.15:58 Netflix's data-driven content strategy enhances subscription sales19:01 The importance of taking the time to explore and learn from others to build viewership21:40 Video content is the future

Your Ideal Customer Profile (ICP) is not a static list handed down from your sales team—it's a dynamic, data-driven roadmap to revenue domination.Join hosts Saima Rashid and Adam Kaiser as they unpack the intricacies of implementing an ICP that aligns marketing and sales, garners actionable insights, and drives substantial results.In this episode, you'll learn how companies that review their ICP regularly outmaneuver those that don't. Get ready to harness the power of technographics, buying patterns, and data analytics to pinpoint your true target customers.By the end of this conversation, you'll be armed with the knowledge to transform your ICP into a revenue-generating machine. In this episode, you'll learn: Understand the critical differences between Ideal Customer Profile (ICP) and Total Addressable Market (TAM). TAM covers who you could sell to, ICP zeroes in on who you should be selling to for optimal success.Discover the steps necessary to create a strong, data-driven ICP with input from cross-functional teams, including sales, marketing, finance, and product. Learn how to maintain a dynamic ICP that evolves with market trends, product changes, and customer behaviors.Things to listen for:06:06 How marketing can act as a steward of your pipeline.10:55 How to craft a dynamic ICP. 17:31 Analyze inbound data to improve your overall marketing strategy.22:56 How to generate pipeline and revenue from ICP accounts.

Approached with the right strategy, expanding enterprise contracts can lead to big wins. In this episode, Gabrielle “GB” Blackwell, senior manager for sales development at Lattice, talks about the evolving landscape of outbound and sales development, debunking the myths that these strategies are obsolete, and shedding light on their critical role in modern pipeline generation.Gabrielle shares her thoughts on the importance of clarifying strategy before investing in sales development, and her emphasis on supporting the entire sales team, not just top performers. And Gabrielle's insights on relationship-building, strategic thinking, and the human element in sales leadership are bound to resonate with today's sales development professionals.In this episode, you'll learn: How to have clarity in sales development before investing in sales management and aligning business development representatives (BDRs) to specific account executives.The importance of a cohesive and efficient sales development team and supporting the majority of the sales team, not just focusing on top performers.The role of AI and technology with AI as a force multiplier and accelerator in sales development, AI improving BDR metrics and pipeline generation and how technology has streamlined sales engagement processes.Things to listen for:04:13 Rethink your strategy to include the average sales rep.08:42 Clarity of feedback and well-stated goals are essential for successful sales development.12:21 Make no mistake: the relationship between manager and employee affects performance.21:40 AI and technology can streamline your process, but they're no replacement for honest work. 26:32 Sales challenges during the pandemic proved that a new approach is required.

Approached with the right strategy, expanding enterprise contracts can lead to big wins. In this episode, Andrew Johnson, head of sales and go-to-market at Superhuman, unveils the secrets behind transitioning from B2C to B2B and leveraging Product Led Sales (PLS) to target enterprise-level accounts.Learn how Andrew's "seed, land, and expand" motion transforms small user engagements into large-scale contracts, and discover the power of product signals in building a robust sales pipeline.From understanding your Ideal Customer Profile (ICP) to navigating the challenges of up-market organizations, Andrew lays out actionable insights that can immediately elevate your revenue strategy. In this episode, you'll learn: How leveraging product signals can create a warmer, more effective sales motion by operationalizing data for both sales and customer success.Why transitioning from B2C to B2B requires a strategic messaging adjustment and the identification of key customer signals to attain traction.How defining and targeting your Ideal Customer Profile (ICP) is crucial for scaling up and achieving successful product-market fit with enterprise-level accounts.Things to listen for:03:44 Product-led sales focus on usage-based signals for higher intent and a warmer customer experience.07:36 How to expand your user base through high-intent engagement.15:33 Andrew's tips on using CRM and sales conversations.26:06 Learning to meet client needs in chaos.

Leadership in sales isn't just about crushing quotas and closing deals and if you need proof, look no further than Chris Lee. As the CRO of Zilliant and seasoned veteran from Salesforce, Siebel, and DocuSign, Chris is an expert in the less-discussed aspects of revenue leadership — mentorship, culture, and the human touch. Whether it's navigating quirky scenarios to close a deal or mentoring new leaders in making fearless decisions, Chris's insights remind us that at the heart of sales, it's all about people buying from people.Tune in to discover why mastering fundamental skills trumps reliance on technology and how setting clear visions can transform your team's output.In this episode, you'll learn: How building strong personal connections can greatly enhance B2B sales success, reiterating the age-old but crucial philosophy that people buy from people they trust and know.Why mentorship and cultivating a positive work environment are key strategies for new sales leaders aiming to foster a team that balances respect and camaraderie, driving better decisions and enhancing team dynamics.The importance of viewing failures as stepping stones, akin to solving a Rubik's cube, where each setback is an opportunity for recalibration and eventual triumph.Things to listen for:04:31 A primer on avoiding office politics10:08 How to connect with customers on a personal level.16:07 When considering sales rep success, it's about more than just hitting the numbers. 17:03 True success comes from personal connection and understanding.26:05 Building relationships throughout the customer journey is crucial.

Maximizing revenue growth is not just about the numbers—they're about the story behind them.In this riveting second half of our conversation with the legendary Guy Kawasaki, we certainly heard some stories. Guy spoke about seeing failure as an opportunity for learning and how to cultivate a company's soul starting with mission-driven business approaches. Never one to shy away from blunt truths, Guy laid out how embracing diversity—not just demographically but in thoughts and experiences—can propel companies to profound success.Guy is all about leading by example and ensuring every action aligns with a deeper purpose, beyond mere profit. Listen in for a chance to reflect on your leadership, the diversity of your teams, and how you handle failure—with one of the absolute best players in the game. In this episode, you'll learn: 1. How leading by example and fostering a culture of respect and inclusivity impacts team performance and revenue growth. 2. Why diversity and inclusion aren't just checkboxes but essential components of successful companies.3. The undeniable value of experiencing failures and learning from them. Setbacks and failures are merely stepping stones on the path to achieving greater success. Things to listen for:05:12 Intelligence and ability are randomly distributed everywhere.14:03 Jane Goodall exemplifies what it means to be mission-driven.17:08 Learn from bad bosses, like Elizabeth Holmes.

Driving unprecedented revenue isn't just about great products; it's also about embodying grit, growth, and grace in your go-to-market strategies.In this captivating episode, Guy Kawasaki, the former Chief Evangelist at Apple and current Chief Evangelist at Canva and prolific author, unpacks the profound impact ethical leadership and innovative sales approaches can have on business success. Kawasaki shares how bringing "good shit" to market can fundamentally shift how products are perceived and sold.Ready to uncover the secrets to transforming your go-to-market strategy from ordinary to extraordinary by embracing a mindset that prioritizes making genuine impacts over mere transactions? Prepare to be inspired to infuse your sales and marketing efforts with creativity, morality, and, most importantly, results that matter.Join us for this first half of a two-part series to explore not just how to meet your numbers but how to redefine and achieve new heights in business and personal success straight from Guy Kawasaki. In this episode, you'll learn: Why embracing the principles of growth, grit, and grace can transform your leadership style and the culture of your team, leading to more sustained and meaningful success in the market.How the concept of "evangelism" in sales shifts the focus from simply hitting targets to genuinely enhancing customer welfare, establishing deeper connections and loyalty within your market.The importance of product design and empathetic innovation in creating products that not only meet but anticipate customer needs. Things to listen for:05:16 Evangelism is sales with a focus on welfare.08:40 The best way to understand electric cars is to drive one. 10:47 Tech CEOs built what they wanted to use.14:18 Grace leads to change. We have an obligation to help.18:12 A mission-driven leader prioritizes excellence and innovation.