Podcasts about Arnotts

Wink with Mink Lashes won Arnotts' Pitch '24 competition, securing their brand's place in-store and online at Planet Beauty in Arnotts & Brown Thomas, allowing customers to experience Wink with Mink's innovative lash solutions firsthand. Shona Mahon, the owner of Wink and Mink, joins Mandy Johnston to chat about how things are going so far. Pitch '25 is open to founders, makers, and innovators living in the Republic of Ireland or Northern Ireland, across fashion, beauty, jewellery, lifestyle, food, circular goods, or technology. You must have a developed product or service, and the ability to scale for the peak Christmas season. Apply now to pitch your brand and bring your vision to life at Arnotts this Christmas.

I have been looking forward to talking with our guest, Louise Baxter, for several months. I met Louise through one of our regular podcast guest finders, accessiBe's own Sheldon Lewis. Louise has always lived in Sydney Australia although she has done her share of traveling around the world. She attended some college at night although she never did complete a college degree. Don't let that prejudice you, however. Her life experiences and knowledge rival anyone whether they have a college degree or not.   While attending college Louise worked in clerical positions with some marketing firms. Over time she attained higher positions and began working as a brand or product manager for a number of large well-known companies.   At some point she decided that she wanted to bring a more human-service orientation to her work and left the commercial world to work in not for profit organizations. Part of her work was with the Starlight Foundation in Australia, but she didn't feel she was challenged as much as she wanted to be. So, in 2007 she left Starlight, but in 2009 the Starlight board convinced her to come back as the CEO of the organization.   Louise has brought an extremely positive thinking kind of management style to her work. Starlight in general has to be quite positive as it works to ease the burden of sick children in hospitals and at home. You will get to hear all about Captain Starlight and all the many ways the foundation Louise directs has such a positive impact on sick children around Australia. The life lessons Louise discusses are relevant in any kind of work. I am certain you will come away from this episode more inspired and hopefully more positive about your own life and job.       About the Guest:   LOUISE BAXTER is Chief Executive Officer, Starlight Children's Foundation. Louise has significant experience in senior roles in the commercial and NFP sectors and is described as an “inspiring and authentic leader”. In 2009 Louise returned to the NFP sector as Starlight's Chief Executive Officer and Executive Director. Louise's focus on exceptional experiences and relationships has seen improved metrics across all areas of Starlight. Louise is regularly asked to speak on topics such a positivity, organisational resilience, diversity, and innovation. She is passionate about the creation of organisational purpose and believes this is key to delivering maximum impact through people. She practices positive leadership and has been successful in developing high performing teams within a culture where change is embraced, and innovation is embedded.   Always thinking like a marketer…. Louise's personal journey and reasons behind the shift from corporate to the For Purpose sector. After more than 20 years in marketing and advertising in roles at ARNOTTS, Accor & Johnson & Johnson & in agencies such as Leo Burnett working on brands from Mortein to Coco pops, Louise's journey and the insights she brings as CEO are unique. The very first time Louise became aware of Starlight was actually doing a promotion for one of her clients (when she was in sales/marketing) who was partnering with Starlight. Just seeing the work of Starlight, made her feel so pleased that there was now something that changed and reframed the hospitalization and treatment experience for families like a family she knew as a child with a child suffering from leukemia.    The business acumen needed to thrive and succeed in the For Purpose sector. Often the perception is NFP is a step into the slow lane. Far from it. Louise refers to leading Starlight as if it is in ‘eternal start up mode' and bringing business acumen, finding ways to be efficient and driving growth.     Our business… is the business of brightening lives…. The business growth and success of Starlight since she began from 65 people & 120,000 positive experiences delivered to children, to a team of more than 300 delivering over 1million++ positive Starlight experiences to seriously ill children including more than 13,000 children's Starlight wishes granted.   Louise has lead Starlight through some of the most challenging times. Her positive impact has seen Starlight grow from strength to strength. Starlight enjoys a tremendously creative and innovative culture. Including ‘Most Innovative Company' accolade - an achievement which was achieved under Louise's Leadership.   Starlight Programs growth will be stronger over the next 3 years than it would have been without Covid as programs which Transform and Connect rebuild and programs which Entertain grow. As does fundraising as we layer our face-to-face events back over our digital innovations which have taken off.  We have our creative/innovative culture to thank for this. Stories of personal connections made with Starlight children & families who began their journey more than 20 years ago and flourished thanks to the work of Starlight, including now adults Nathan Cavaleri and Dylan Allcott OAM.   Over the years Louise has been personally involved in many of Starlight's fundraising campaigns, once literally putting her body on the line as she flew over the handlebars and was carried away from the cycling course injured on Great Adventure Challenge.     Storytelling is at the heart of Starlight's success, growth & behind the organisations' ability to connect its stakeholders to its purpose. Louise's has largely led this approach to drive advocacy, differentiation & brand recognition – now one of Australia's most recognised children's charities Passionate about DEI: One of the first things Louise did as CEO was to deliberately approach diversity at Starlight and this continues today. To effectively support the people & families we support, our team members need to reflect this. DEI is addressed at every level.. Inc Board & Exec split to Captains in SER.    Louise considers herself very lucky – her birthday is actually on International Women's Day: IWD, 8 March. She is an active member of Chief Executive Women, an advocate for female empowerment & equity and in incredible role model.   Ways to connect with Louise:   Starlight Children's Foundation Australia Website: www.starlight.org.au Louise Baxter's LinkedIn: www.linkedin.com/in/louisebaxter   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone. Welcome once again to unstoppable mindset where inclusion, diversity and the unexpected meet. It's a fun thing to say I am your host. Mike Hingson, our guest today is the CEO of the starlight foundation in Australia, Louise Baxter, we met Louise through Sheldon Lewis and accessibe, which is always fun. Sheldon is a good supplier of folks, and we can't complain a bit about that. It's a good thing. And so today we're going to learn about Starlight Foundation, and we're going to learn about Louise, and we'll see what else we learned. That's why it's often called the unexpected. Meet anyway, Louise, welcome to unstoppable mindset. We're really glad you're here.   Louise Baxter ** 02:04 Thank you, Michael, it's lovely to be here.   Michael Hingson ** 02:08 Well, why don't we start the way I love to start. Why don't you tell us kind of about the early Louise growing up and some of those sorts of things and adventures you got into, or anything that you want to divulge? Okay,   Louise Baxter ** 02:20 alright. Well, I live in Sydney, Australia, and have done my whole life I've traveled a lot, but I've remained here in Sydney. And so life in Sydney was just blissful. And I think what I remember most is just having fun with my friends. It was back in the day where, as a child, you'd leave home on your bike early in the morning, and nobody expected you back till later, often in the afternoon, before dinner, and we had Bush nearby. I can remember catching tadpoles I sailed from the age of eight. My father was a skiff sailor here in Australia and and I had my first time in a Sabo at age eight, we went to the beach a lot, so there was surfing and fun in the sun. I played a lot of sports. So I'm a netball player, which is kind of similar to basketball, but a bit different. I played squash, so a lot of things happening, a very busy life, and I grew up. And I think this is the important thing with parents who were not well off themselves, but were, I mean, we were. We had a lovely life, but they were always raising funds, and our house was a center for raising funds for people who were less fortunate, or that helping out with the local netball club and things like that. So, so I grew up with parents who were very committed to working hard but always giving back, even though they weren't, you know, high net worth people themselves. So I think that's, you know, a great basis for for who I am today.   Michael Hingson ** 04:18 So you went to school and and all those sorts of things like everybody else did. How did your attitude about dealing with people who were probably less fortunate than many and so on really affect what you did in school? Or did you really sort of hone that found that that that spirit later? No,   Louise Baxter ** 04:42 no, I was always involved at school and raising funds. And even, you know, it took us a couple of busses to get to the beach back in the day. So I was in a local youth group, and we made a decision to raise the funds so that we could have one of the fathers, so that we could. Buy a bus, have one of the fathers drive the bus and get us to the beach on Saturday in quick time. So always looking for ways to never taking no or that's hard for an answer, I suppose, always being able to be part of the solution and get things done. So that was happening while I was at school as well.   Michael Hingson ** 05:21 That's kind of cool. So you bought a bus so that everybody could get to the beach. How many people were there that had to get there and use the bus? We   Louise Baxter ** 05:28 had about 40 or 50 people. And during the school holidays, we convinced one of the, a couple of the parents to take us on a trip through far west into, I'm supposing, what into our outback. So we went into kind of desert type lands, and we camped and a shearing a sheep station let us sleep in the shearing sheds overnight. So that was quite an adventure as well. And we did that for one school holidays on that bus.   Michael Hingson ** 06:02 So was the the bus? Well, who owned the bus was it? Was it a school bus, or who owned it   Louise Baxter ** 06:09 the youth group that we, the group did fundraising? Yeah,   Michael Hingson ** 06:13 cool, yeah. That's pretty unique.   Louise Baxter ** 06:17 I have great memories of that with, you know, green tree frogs in the toilets. Whenever you went to use a bathroom, they were always there looking at you and all of those kind of funny things that you remember, you know, watching and learning farm life and seeing some of the animals sitting on the fence while they were being branded and castrated and all kinds of things, but from as a city kid that was that was really valuable,   Michael Hingson ** 06:47 pretty and unique, but certainly the experience was well worth it, as long as you embraced   Speaker 1 ** 06:53 it. Yes, exactly, yeah. So   Michael Hingson ** 06:57 does that bus still exist today? Or does the youth group still exists now with new youth, that's a very long time ago. Michael, well, I didn't know whether it might have continued with new youth,   Louise Baxter ** 07:07 no. And I, you know, moved locations in Sydney, so I'm not quite sure what's happening there. Now, it'd   Michael Hingson ** 07:14 be exciting if new youth came along and took it over, but yeah, things happen and things evolve.   Louise Baxter ** 07:22 I'm just gonna say their parents probably drive them everywhere now. Yeah, it's   Michael Hingson ** 07:26 gonna say probably the adventure isn't quite the same as it used to be. No   Louise Baxter ** 07:30 exactly,   Michael Hingson ** 07:31 and, and that has its pluses, I suppose, and its minuses, but there, there are also more scary things in one sense in the world now than there used to be. Don't you think,   Louise Baxter ** 07:43 yeah, there are, well, there could be, or maybe, maybe we know more about it now because of our media and communications. So you know, all the kind of predators that impact you as children were around then, I suppose the accidents in cars are up because use of cars has increased. So, yeah, there are. There are different things that impact people nowadays. But us human beings, we're pretty resilient and and we always work out a way through, yeah, well, there's also, there's also a story from my childhood that I think is very relevant for what I do at Starlight, and that story is that you know how you have those family friends, who you grow up with, and you go on holidays with, etc. Well, that family for us, their eldest son was diagnosed with cancer, and back then, survival rates for cancer were very different to what they are today, and much lower. And he died when I was about 12, but as a child, I observed him suffering the pain of the treatment, and there was nothing like Starlight back then. And I saw also the impact that his illness had on his family. And I often think back to him, to those moments now that I'm at Starlight, because Starlight would have changed that situation and made it very different and far more positive for that boy and his family, and I think about about him and what they went through kind of regularly. So it's one of those things that's a childhood. It's a lived experience from my childhood, which, you know still kind of resonates with me today.   Michael Hingson ** 09:44 Well, yeah, and you know, we're, we're constantly evolving. So you can, you can think about that, and you can think about what might have been, but at the same time, the the real issue is, what have you learned? And. How can you now take it forward? And I think, as I said, that's all about embracing the adventure,   Louise Baxter ** 10:04 absolutely, absolutely and so absolutely take that forward,   Michael Hingson ** 10:09 yeah, which is really what you have to do. So you went to college, I assume, yeah.   Louise Baxter ** 10:15 And I actually went part time at night, so I actually went straight into a work environment. And for an organization, and was in the marketing team, just doing basic clerical work, and then I studied part time at night, so did a bit differently.   Michael Hingson ** 10:33 Yeah, well, did you end up eventually getting a degree? No,   Louise Baxter ** 10:37 I have no degree. Which is, which is something that's not, is very unusual in the United States. I know, oh, I don't know   Michael Hingson ** 10:49 that it's that unusual. But the the other side of it is that what you learn and how you put it to use and how you evolve is pretty significant. And that's, of course, part of the issue. Not everyone has a college degree, and sometimes the people with college degrees aren't necessarily the the brightest spots in the constellation either. Absolutely, it's,   Louise Baxter ** 11:13 yeah, there's a lot through lived experience, but I have, yeah, I've studied at various times, and most recently, I was awarded a scholarship. And I've had the experience of doing two short courses at Stanford University in the States, and I'm now on the board of the Stanford Australia Foundation, and so that's been a wonderful experience as a mature age student.   Michael Hingson ** 11:42 That's fair. Yeah, I just recently was inducted into Phi Beta Kappa, which formed the chapter at my university the year I was leaving, so I was able to go to the organizing meeting, but that was it, because then I got my master's degree and left and through circumstances, it was learned that all that happened. So last year, I was called and asked if I wanted to become an alumni member. So I got to be so I finally got to be a member of fraternity. Well, there you go. Congratulations. Well, it's a lot of fun, yeah, and I, and I treasure it and honor it a great deal, and spent a day down at my old university. I haven't really spent a lot of time there since graduating, well, back in 1976 with my master's degree in some business courses. So it's been 48 years. So there you go. Time flies. Well, so what did you do? So you you were working in the marketing world, in a clerical sort of thing, and what did you do from there? I   Louise Baxter ** 12:55 then became an assistant brand manager, a brand manager or product manager, whatever you want to call it, and I worked at Reckitt and Coleman. I worked at Johnson and Johnson and at Arnot snack foods. And Arnot snack foods was interesting because it was a joint venture with Pepsi foods from the US, because they were interested in the biscuit technology from Arnott's, and Arnot was interest interested in their snack food technology. And so what we had was a situation where we were sharing our expertise, and as a result, I was on the team, and we launched Cheetos, Fritos, Doritos into Australia, so they didn't exist here prior to that. Obviously Johnson and Johnson also, you know, big multinational, as is reckoned and Coleman. And then, after a number of years working on client side, I decided I wanted to move to the agency world. And I moved to Leo Burnett advertising agency, where I stayed for a decade. I was on the board there. I managed accounts like the Proctor and Gamble and kill on businesses as well as local businesses like tourism businesses and and wine so hospitality businesses here in Australia, very big wine company and and also the United distillers business back then. So had a lot of experience from both the client and agency side of working on big brands and growing big brands, which I absolutely loved, and we had a lot of fun, you know, along the way, in those days at all of the organizations where I worked, I made a lot of friends, and it's always important to have great friends from those experiences. And then I considered I actually left after i. Left Leah Burnett, I started an agency with two other people that's called Brave New World, which still exists to this day. I haven't been part of that for a long time, and then I had this moment of considering that I could potentially do something more worthwhile with my skills than than selling the products I'd been selling for all those years, and that's when I first made the decision to move to the what I referred to as the profit for purpose sector, and moved to Starlight in a role, and at that time, that was just a six month maternity position role. And I did that because I had great experience of brands from the client and agency side and promotions, so above and below the line. Promotions. I had worked on promotion supporting charity so cause related marketing campaigns. And I felt that the one thing I was missing if I wanted to go back into a corporate, into a corporate social responsibility role. Was that experience of working in a charity, and so I thought at that stage that my, my of journey was going to be back to a corporate because at that time, if you think this is over 20 years ago, triple bottom line was, and the third sector was really becoming important to organizations and to corporates. And so I thought I'd take my skills and go back to a corporate what I did instead was I went to starlight, as I said. It was a six month contract, but after three months, then CEO came out and said, What would it take to keep you here? I loved what I was doing, and I stayed at Starlight. I did stay for six, seven years. I then left and went back to corporate world, and I came back to starlight. So I left at the end of, what am I of? I left at the end of 2007 I came back in 2009 so I had that experience of back in the corporate world, and I came back as a CEO. It's   Michael Hingson ** 17:20 interesting. You started out in, as you said, in clerical work, but you started out in marketing, which, which you liked, what, what caused you to do that? Why marketing? Why marketing and sales, if you will?   Louise Baxter ** 17:33 Well, I love, I love marketing. I love brands, and I love the fact that, you know, brand is a living and breathing thing, and you can grow and change a brand. And I love, I love all the learnings around consumer insights. That was my specialty within marketing. So actually understanding that consumer behavior, and what I say about marketing is it's, it's hardly rocket science, because if you look at a young child, they recognize that they speak differently and use different language and words, etc, when they're speaking to their friends, when they're speaking to their grandparents, when they're speaking to their teachers, when they're speaking to their siblings, and so already, the concept of I have a different consumer in front of me, and I need to change my language and what I'm saying and my communication skills. Need to tweak. A child understands that from a very early age. So when I think about marketing, that's what you're doing the whole time. You're changing what you're the what you're saying and the way you say it, so that you engage more strongly with your consumer, and that's what I love about it, because communication is just so powerful, and you can take people on a journey. I'm also you know you can change behavior before you change the attitude, but ultimately you can move people and kind of change their thinking and their their their habits.   Michael Hingson ** 19:11 What's a really good example that you participated in of that I love a marketing story, loving sales and marketing as I do, I'd love to hear a good marketing story. Um,   Louise Baxter ** 19:22 well, there's, there's, there's quite a few. And I'll, I'll give you one. There was, I used to work on all the roads and traffic authority business, and at that stage, we were responsible for handling all the campaigns, from speeding to seat belts to drink driving, etc. And what was really powerful about those was your results were that every day you came into work and the road toll was there, and the road toll was, you know, up or down. And to work on campaigns which, over years, reduced the road toll because of the messages that you would keep. Communicate to people about speeding, etc. So whether people believed that they should be going, if you know, 10 kilometers slower in that particular zone or not, the messages of you know of penalties being caught, whatever the messaging you used to slow them down in that moment worked, and that saved lives. So, you know, that's, that's an example. I also worked on brands such as Special K, you know, and and for me, seeing, we created a fantastic campaign here that ran for about 20 years, and it was based on the the traditional Special K ads where women would wear clothes that they had years ago. And this one was about a mini skirt, but it was done in such a way that the woman was Stuart was the strength in the TV commercial. She was the lead. And that grew the business, and grew Special K at that time, at like, three times the market average for any, you know, product growth. So to see those things, and what I love is the results. And you you get it very strongly in those moments and and it's exciting.   Michael Hingson ** 21:17 You mentioned having been involved with working with Fritos and so on, which strikes a nerve when I lived in New Jersey, somewhere along the way, ranch flavored Fritos came into existence, but they didn't last very long, and I miss ranch flavored Fritos   Louise Baxter ** 21:34 we used to do when I worked on those snack food brands. We did so much testing and to to create tastes that are suitable, because tastes do change significantly, you know, region to region, and so ensuring that we had exactly the right flavors that would resonate and and sell here was really important to us. But along the way, we had some shockers, and we did have a lot of the specialist from FRITO lay in the states out working with us to craft those flavors. So we eventually got ones that worked here and for this region.   Michael Hingson ** 22:13 Yeah, and I'm sure that that must be what what happened that ranch flavored Fritos just didn't sell enough. In   Louise Baxter ** 22:20 cell Michael, you didn't have enough friends,   Michael Hingson ** 22:23 I guess not. Well, we didn't know enough people in New Jersey. What can I say? But, but we contributed as much as we could. My wife and I both loved them, and we we bought ranch flavored Fritos every chance we got. But unfortunately, that really probably wasn't enough to keep it going. So we, we mourn the loss of ranch flavored Fritos. But you, you did that, and it's interesting, because if I were to bake this observation, in a sense, although part of your job has changed, part of your job hasn't changed, because it's still all about marketing and educating people. Of course, now you're on the not for profit side, but that's okay, but what you're doing is teaching and educating, and now you're doing it for more of a social cause than a profit cause.   Louise Baxter ** 23:21 You're exactly right what we're doing every day because is, we're marketing our organization, and it's all about communication, and that communication might be very different with, you know, high net donors to community groups who support us in terms of how they connect with us. The impact stories are the same, although you also learn that certain individuals might prefer programs that support children, or might support prefer programs supporting older people, older children, or might support programs that support our Aboriginal and Torres Strait Islander children. And so you learn that through all your discussions. So it's all about hearing, because marketing is about really listening and and so I am still, you know, everything we do is about really listening and really hearing from the kids and the young people we support. You know, we need to listen to their situation and what, from our program's perspective, is working for them. So I feel it's very, very similar to what I did, because I was a product manager, so I was always listening to our customers to create more relevant products, and then communicating to people so that they we could sell those products. And the difference here is, back then they were the same people, so you would listen to your customers, then you'd be selling to them. And now what happens is our customers are the children and young people who are seriously ill and hospitalized, and our customers, the people where we're getting the funding from, are the donors who. Support those programs. So you break it into different groups, and we have far more stakeholder groups that you're managing in the profit for purpose sector than you do in the for profit sector. But that keeps it   Michael Hingson ** 25:14 interesting Well, so what is in in what you're doing today? And I'd be interested to to hear a contrast. But what does what does success mean to you today, and what did success mean to you when you were in the marketing world?   Louise Baxter ** 25:30 I think that that's always, you know, being the best you can be, and achieving the the metrics you need to achieve. So that's not changed, and always having really positive relationships with, you know, and partnerships. So for me, none of that's really changed. And I think that, you know, authenticity is very, very important. And so I constantly say, you know, with me, what you see, what you get, I'm the same person, no matter if you're a friend, a colleague at work, whatever, and I think that makes life much easier than if you were different people in different spaces. So I think there's a there's something that's very consistent about that. And I, I am that kind of person who doesn't take no for an answer. It's just okay. That's that's a bit trickier, but how can we get that done? So I'm always, always been solution focused, and I think that's been that's really important. And I think, you know, Obama has made comments about the type of people he wants to employ, people who get stuff done, and that's that's exactly me, and who I look to work with. So none of that has changed, but for me, it's now incredibly important. We're changing lives every day, and I think that what Starlight does in this country is we believe that that happiness in childhood matters, because happiness in your childhood is the strongest determinant of how you perform in your education, your employment, and with long term healthy life behaviors, children who are seriously ill have their ability to be happy significantly impacted. And so what we do is we sort support them with a whole range of programs. And I can talk about our theory of impact, but it builds their well being and resilience. And I know that that that you talk a lot about, you know about fear, and I think resilience is that thing that that gives you the strength to move through those things that may be frightening to you at some stage, and kids who are seriously ill are going through so much that is unfamiliar and frightening to them and painful. And so Starlight has been creating programs which are all about positive psychology and built on the tenants, if we can build, if we can distract a child by something that's positive help them to look forward to something positive. On the other side of treatment, it changes their engagement with their health care, and it changes their health outcomes for a positive and so that's incredibly important, and we were using this a decade before Martin Seligman even coined the phrase positive psychology and and now as as clinicians recognize, and they've recognized this for a long time, but are increasingly recognized the ways this this can be used to create improved health outcomes. And let's face it, you know, healthcare is one of the most innovative, fast moving sectors you can possibly work in, and clinicians have changed and improved health outcomes for every illness and disease you can possibly think of, and that's amazing. And so Starlight has been part of that improvement in healthcare, but the recognition that your mental health and well being is completely connected to your physical health and well being. And so while the doctors and nurses the clinicians look after the physical Starlight is engaging with the child within the illness and helping to lift their spirits, support their well being, resilience, giving back that joy of childhood. Because, you know, a clinician once said to me, Louise, in treating their illness, we steal their childhood. And so what we're about at Starlight is giving those kids back their chance to simply be a child and have that fun of childhood, which is where we started this conversation. You know, childhood should be about fun and having no inhibitions and not worrying, not a care in the world. And children who are seriously ill live in a very kind of adult world where they're dealing with concepts such as life and death. And that's not where any child should really be.   Michael Hingson ** 30:05 So when you're when you're dealing with a child, what, what? What do you do to bring the child back to the child, if you will, as opposed to all the the challenges that they're going through? Because certainly, when you're dealing with a disease like a cancer or whatever, it is, a very tough thing. So how do you bring that child back to being able to be a child at least for part of the time?   Louise Baxter ** 30:32 And that's, that's, you're absolutely right. It's about moments, because, and we talk about moments which matter. You can't do it for 100% of the time, but if you can lift that child and distract them and take them away from that, even if just for a moment, it changes everything. And I, I we have a whole range of programs that cater for this, in hospital and also in community. And last year, we created nearly 2 million so it was 1.9 million positive Starlight experiences for children. And that's the way we talk about it, because they're all so different. But we work in three general areas, and that is, we transform, we work in partnership with the clinicians to transform the healthcare experience, and we even build physical spaces in the hospitals, all the children's hospitals in Australia, which are manned by a character called Captain starlight. So we employ nearly 200 Captain starlights, who are all professional performers, and they work with the children, and they engage. They don't perform, but they use performance skills to engage with the child and the child's imagination, because a couple of things about children is that they are in they have incredible imaginations, and they are also easily distracted. And one of the things about most parents is they they try to work out how they keep their child focused? Well, we use the fact that children can be intensely distracted for good. So, you know, for example. So talking about that transforming the healthcare experience, some of our captain starlets will actually work in a treatment space with the clinicians, and they know how the treatment is going to unfold. Not so they could ever perform the treatment, but be so they know when to distract the child, when to keep the child very calm, etc, throughout that procedure. But let's say it's a burns dressing change that to a child. The pain of having a burns dressing change is like having your skin removed every time the dressing has changed, and what we do is we have our captain starlights there, and children don't have the psychology of pain in their mind. They will be intensely distracted, and their pain threshold then increases by up to 75% by simply distracting them, which means then they don't need to have an anesthetic for their treatment, which means that that child may not have to stay in hospital overnight because of that anesthetic and etc. So by using the power of a child's mind engaging with them, we can change that scenario. They won't feel the pain. Now, for an adult, that sounds weird, because if we were having that burn stressing changed on an arm, even if someone was distracting him, we'd be waiting for the pain, whereas a child just gets absorbed in the distraction and is not waiting for the pain. And so that's the difference. So we transform the healthcare experience, we provide opportunities for children to connect, because social isolation is one of the key issues associated with serious illness and treatment. They're pulled away immediately from their local friends and family, often into, you know, a hospital that's in the city, and that's the way our healthcare system works. The big children's hospitals are in the cities. The kids come out of regional areas and into that so they're away from everything, all their friends that their bedroom, everything that's familiar, and so that social connection is really important. That's part of what we do in our Starlight Express rooms, which are in every Children's Hospital. They also are TV stations within those hospitals and broadcast to the bedside of the child. So if the child's too sick to come into the Starlight Express room, they can be part of that and have that social connection from their bedside. So quizzes, for example, are really important for us, and we run a quiz every day, and sick children have lost that ability to compete in so many ways and have fun and have that little banter that you have with people when you are competing. Yet a quiz brings that all together. And we often have, we always have prizes, but it means a child in their bed who can't physically come into another space with another child for issues in terms of their illness and and. Um and infections and cross infections, etc, they can still be involved, and they can win the quiz, and, you know, be on television and chat with the other kids. So those things are very important. And we also promote entertainment, because entertainment is a great way of of distracting children. And so we talk about what we do. We transform the healthcare experience. We provide social connection that's so missing, and moments of entertainment. And our program sometimes deliver all three, but they're created for one specific reason, and so we're all about having fun. And for me, when I see a child come into a Starlight Express room, especially a child who's recently been diagnosed, you can see they're often in a wheelchair. They're holding an IV drip. They have their head down, their shoulders down, they have the weight of the world on their shoulders. They're looking like no child should ever look and you see this child come into our space and start to lift because a Starline Express room is a haven away from the clinical nature of the ward. They start to lift. They see the space. They see the captain starlights, and for me to observe that same child, 510, 15 minutes later, roaring with laughter, completely forgetting where they are and why. That's the power of starlight, and that's what we do through all our programs every day. And that moment lifts that child and gives them, builds their resilience and gives them the ability to go back into that next round of treatment, surgery, etc. So it is in that moment, and it changes everything.   Michael Hingson ** 36:40 How does the starlight experience differ in America and our healthcare model here as opposed to in Australia? Do you have any idea?   Louise Baxter ** 36:52 Yeah, well, we have, we man all of the spaces in our hospitals. So the hospital, when a new hospital is being built, they they they allocate a section that is the Starlight Express room space. We then build the Starlight Express room, and these are quite large spaces, and then we man it with our own paid team members and volunteers that would never happen in your healthcare system, just with legal issues and liability, etc, you'd never see that happening in in America. So that's, I think, the key, the key difference from things that we do in Australia, we also are a wish granting organization, and we are the largest wish branding organization in Australia, and we have programs called we have a program called Live Wire, which supports young people, so teenagers and up to the age of 20, and that is in hospital. So we then don't have Captain starlights. We have live wire facilitators, and then we have live wire online. We also have a virtual Star LED Express room, which we created and trial during COVID. Because obviously everything around the world and definitely in Australia, was in lockdown, and our programs were an essential service in the children's hospital, but we were restricted, and so we'd been toying with the concept of a virtual Starlight Express room for a long time, and so we used COVID as that opportunity to trial that, and we trialed it. It was very successful, and we're now rolling planet Starlight into every hospital across Australia. All people need there is a QR code. And so we put up beautiful posters, which are also games that kids can play that has a QR code, and they can go directly to Planet starlight. And planet Starlight is set up has live shows of Captain starlights during the day, but also games kids can play directions, how to do art. So if a child's seriously ill, but at home or in another hospital, they can do all of this stuff. And it's it's not that you need a full tank kit. We do it and understanding that children will be able to work with what they have that's near to them. We even have things like I spy for an emergency room space so that kids can stay distracted, no matter what part of a hospital they're in. We also now support families who are in at home palliative care, because 70% of children in this country who are in palliative care are at home. That's not necessarily end of life palliative care, but palliative care can go on for a number of years, and those families are incredibly alone and isolated, and so our Starlight moments program delivers things to uplift that family and have them know that someone's thinking of them during this time. And. Again, it is those moments which really, truly matter.   Michael Hingson ** 40:05 So, um, how did what? What do you know about how it works here, or what actually happens in America? Do you have any real notion about that? I mean, I understand all the legalities and all that, but how does it differ what? What do they do here to be able to foster that same kind of climate. Yeah,   Louise Baxter ** 40:22 they're still about happiness matters, right? Which is fantastic, and they do that with, I'm trying to think of the name now Fun, fun boxes that they have delivered into hospitals with toys, etc, for kids. In some hospitals, they are able to do a refresh of a playroom to make it a starlight space. But it's then not like ours are manned every day with team members. They have little carts that help kids transport round the hospital. So yeah. So they have a whole range of things that they can do within the limitations of the different health system. It   Michael Hingson ** 41:06 must be a real challenge to keep up the spirits of all the people who work for starlight. How do you keep a positive work environment and keep everyone moving forward and hopefully reasonably happy in what they're doing, because they they have to see a lot of challenges. Obviously, yeah,   Louise Baxter ** 41:26 we we're authentic with our commitment to positive psychology. And so getting close to 15 years ago, we started working with a group here in Australia called the positivity Institute, and we started training all of our team members. So every team member who joined Starline is trained in the tools of positive psychology, because you're absolutely right. And I use the airplane analogy, you know, if the plane's going down, you're always told that you put your you have to put your oxygen mask on yourself, because if you don't put it on yourself, you're of no use to anyone else, and POS, psychs like that, you have to care for yourself. And self care is so important, because if you are not caring for yourself, and if you are not topping topping up your own cup, then you're of no use to support and coach and help other people, and so we have positive psychology is the one authentic thing that, just you know, moves right through our organization. It's at the heart of everything we do for the children and young people. And importantly, every question we ask ourselves about every business decision is, will this improve the way we support the seriously ill children and young people, yes or no, and then what we do is we carry that through, because for us to be able to provide the support we do, and you're absolutely right, working often in very challenging situations, we need to know how we can look After ourselves. So POS site flows through the whole organization, and we are an organization that is a great place to work in Australia, there's actually, you know, a survey that's done annually, and corporates and other organizations are ranked, and we're always in the top group of performers there. So it's, it's also very critical to maintain a high performing team, because we need to be sure of able to have our team bring their best self to Starlight every day. And that's what post psych does for us. How does   Michael Hingson ** 43:37 that work? What? What do you do? I mean, you, you obviously have people who go into situations and they get hit with so many sad sorts of things, but obviously you're able to bring them out of that. How do you do that? Well,   Louise Baxter ** 43:52 as I said, Everybody's trained up front and recognizes the tools or has the toolkit for prossite, but we don't just leave it there. So the people who are working in hospitals have daily debriefs. They have a support crew from an employee assistance organizations who work with them. That's the same person who works with those teams. So they then have weekly debriefs, monthly, quarterly. So we're onto it. It's, it's, it's a, May, it's a, it's a, it's very strategic in the way we support them, and it's very considered. And so that support is there for people on a daily basis. So   Michael Hingson ** 44:35 you, you, I'm just thinking of a question I'm going to ask, you're doing a lot with children and all that, which I think is really great. Is there any chance that this kind of approach could also work for older people, adults and so on?   Louise Baxter ** 44:57 Absolutely, and it. It would also work. I mean, we're working with seriously ill, right, and hospitalized children, but it would also work with group, other groups of vulnerable children. So, you know, happiness and positive psychology is something that works for everyone, quite frankly. And so one of the things that's a side benefit of starlight being in a hospital is it lifts the morale of the whole hospital team. So the hospital, the hospital team, is happier. Because if you think of working in a children's hospital, if Starlight was not there, it can be a pretty dour place, and the challenges are every day, but with starlight, they're lifting the spirits, having fun, being silly. It changes everything for the clinicians I know, I've been at the door of a lift, an elevator, as you would say, and and before the lift, the doors open. A doctor who's been waiting there, notices that two captains walk up to hop in the elevator and and the doctor will say, I'm taking the stairs. I never know what those guys make me do between floors, but laughing. So you know, our captain starlights are about that fun. And the thing about Captain Starlight is they come from Planet starlight. So there's a mythology around them, and they fly to planet earth every day in an invisible rocket ship that lands on the roof of the Children's Hospital. And the great thing about this is that the children are then in the gun seat in because they understand everything about Planet Earth, and the captains don't. So the planet the captains will do silly things like pick up a pen and use it like a telephone and go, Hello, you know. And the children will go, No, not that. So it's that merge of slapstick and kind of vaudeville and the child engaging with the child. But they will, can they? Our captain? Starlets will do that silliness with doctors and nurses too, which is also hilarious. And that's the comment from the captain from the doctor. So Right? It keeps the morale of the entire hospital, because, you know, it changes from having children who are crying and distressed and frightened to children who are roaring with laughter, um, despite the fact that they're seriously ill, that's great.   Michael Hingson ** 47:25 How can we bring that to adult patients?   Louise Baxter ** 47:29 Well, do you know what I've been working or I've been walking with our captain starlights as they've had to move through an adult part. You know, some of our hospitals are adults and children's and then the youth are on the other side. As we've walked through, an elderly person stopped and said, Hey, captain, could you sing me a song? And so they had their ukulele there, and they launched into, you are my son. I think he might have requested, You are my sunshine. And you can see immediately the change in the person. So it, it is something that definitely works, but at the moment, we don't have the funding to meet all of the need that we have for children and young people. So while it's, you know, potentially a great concept, it's, it's not something that we can move into in the the immediate future. Yeah,   Michael Hingson ** 48:24 and you can only do what you can do, but it would certainly, it would seem to me be exciting if people would bring more of those programs to adults too, because adults could could use it. And I'm sure you know that I'm not saying anything magical at all, but I would think there are ways to bring a lot of this to adults that would help lift their spirits. I know when my wife was in the hospital, it was very boring for her. Now she was in a wheelchair, so she was in a chair her whole life. So she had other challenges being in the hospital when she needed to use a restroom or have help with a bedpan, sometimes it took a while and so on. So just a lot of things that could have been better for her, that I think would have made her experience better. And I realized that she was probably, in a sense, a harder case than some, but still, it would just be so nice if we could do more to help all of the different kinds of patients in hospitals and make it a better experience for them.   Louise Baxter ** 49:23 Yeah, that's that's what we're doing about, about changing that healthcare experience,   Michael Hingson ** 49:29 yeah. What about the whole concept of diversity, equity and inclusion and so on? How do you deal with a diverse population? So for example, in all the things that you're talking about, what if you discover that one of the children that you're dealing with is blind in the hospital? How do you adapt so that they get as included as other people in the things that you're doing? Yep,   Louise Baxter ** 49:53 we have. All of our team are trained in dealing with. Children who are blind, who are deaf. We actually recently had training, and we had our captain starlights. They were all blindfolded, and they were going through sensory experiments to teach them how they can better use sound and other things to work with children. So So our team is trained across all of those different areas, because you're right every day, we do deal with children who are deaf, who are blind, who are in wheelchairs, who are non verbal, who are on the autism spectrum, but all of those things. So we have to have teams trained. Our team is trained to understand how they can deliver an exceptional experience to those children, as well as children who don't have those differences. So   Michael Hingson ** 50:56 clearly you have a we got to get it done. Got a really positive attitude to get things done. Where did you learn that attitude? Because that's a very positive thing that I think more companies and more people in general ought to learn. The whole concept of, we're going to get it done no matter what it you know, I don't want to say no matter what it takes, but we're going to get it done, and we're very positive about that. Yeah,   Louise Baxter ** 51:25 I'm not sure that I learned it, but I think that there are people in life who you see that way. I always, I always jokingly call it waiters with their heads up, because, you know, you see when you're in a restaurant often, there's those people who walk past your table and don't pick up the dirty plates, who aren't looking for things to do. And then there are those other ones who you can see are going from table to table, doing stuff everywhere. And I always say they're the people I want to employ, the waiters with their heads up. So I think it's an attitude you have in life. And you can either kind of say, well, that's a challenge, and that's difficult, but how can I get that done? Or you can say, well, that's difficult. I just won't do that anymore. And and, you know, we need people who want to get stuff done and who always have a pot and having a positive attitude just makes you feel so much better than dwelling in the negative. And you know, I hate people who are always who those negative Nellies or nets or whoever they are, and they bring you down. So positivity is something that I think helps all of us every day. And why wouldn't you choose to be positive? Yeah,   Michael Hingson ** 52:37 and it is a choice. And the reality is that no matter what goes on, I think we can choose to be positive. One of the things that I've been saying for many years, that I learned because of the World Trade Center, basically, is don't worry about what you can control. Focus on what you can let the rest take care of itself. We're so worried about every little old thing in the world that we don't tend to be positive about anything, and that doesn't help any of us. No,   Louise Baxter ** 53:07 I think that being positive is so incredibly important. It makes you feel better and happier, makes everybody around you feel better and happier. So why wouldn't you do it? And I actually use this at Starlight too, because sometimes team members like you reach a point in your in your work life, and I did. I left Starlight because I needed a new challenge, and Starlight didn't have that challenge for me. So why hang around and become that disgruntled person in the corner who's just trying to pull everybody else into their negative little corner and finds fault with everything the organization does. Why would you stay? You know, and if you leave in that instance, you go to somewhere where you can contribute, and you feel great. You're doing a great job. The organization gets someone into your role who really wants to be there, and all that negativity stops. So in positive psychology, the end game is flourishing. And so I jokingly say at my team all the time, if you don't want to be here anymore, if you're not feeling challenged, please go flourish somewhere else. Don't stay here and become that negative person who tries to bring everyone into their negative corner. It's just not good for you or anybody else. So, yeah. So, so the Go flourish somewhere else is a bit of a joke that people say they're going to have printed on my coffee mug at some stage.   Michael Hingson ** 54:30 Well, you went away, but you also came back. That's   Louise Baxter ** 54:34 right, that's right. And so I went away because I needed a new challenge at that stage. And that challenge, potentially, was the CEO role that it wasn't available then. So I went and I did something else that I loved. And then, you know, the board came back to me some time later and said, Would you come back as CEO now? And I said, Yes. So there you go. And then I'd had a different experience, which actually helped. Me to be a better CEO. So as you say, if you're always moving forward, if you don't get hung up about things, and if you choose positivity, that really can set you up for a much better life. What   Michael Hingson ** 55:13 are some of the challenges that Starlight is facing in Australia today?   Louise Baxter ** 55:19 I think that for us it's a nice challenge, because as clinicians recognize the power of positive psychology and the power of the mind in improving health outcomes, they're very creative, and they're coming up with more and more ideas as to how star lack could be used, but we can only deliver if we increase our funding. And obviously, I think globally, communities are under pressure financially, and so those things kind of don't work together. And that's that's a challenge for us. I think we live in a world of increasing complexity and compliance and and we need to within that, ensure we meet the requirements and the criteria, but we do it in the simplest possible way, because simplicity is better for your mental health. It's more effective and efficient. And so sometimes within the the complexity of compliance, people are on making things even more bureaucratic than they need to. So really keeping things simple, I think, is is important against the backdrop of what's happening. And the exciting thing is we work in the sector of health care. And health care is always changing, always improving and and that's a great thing to be part of. What   Michael Hingson ** 56:48 do you think are well, what would you tell somebody from, let's say, one of your former jobs in marketing and so on, what kind of advice would you give them based on what you now know as being the CEO of starlight, for, my gosh, what? For 15 years, 14 almost? Well, 15 years, yes, almost 16 years. Yeah,   Louise Baxter ** 57:10 I think that. I think people have to be true to themselves. You know, you have to be authentic. Choose positivity is something that I would always give advice around, because, as you said, it is a choice, and I fail to understand why everyone, anyone would choose the negative, yeah, side of that equation and really focus on getting stuff done. So never sit back and be lazy. Always be working to be that, that person who thinks about themselves others and cares and gets it done,   Michael Hingson ** 57:55 yeah, we we spend way too much time, because I think we're taught so much to be negative when we don't get taught nearly as much about being as positive as we can be. I know that my parents were always encouraging to me and my brother. I'm not sure my brother always got it quite as much as I did in terms of understanding it, but we were, we were taught that positivity was a choice. We were taught that being innovative and moving forward was a choice. And we also were encouraged to make that the choice that we made too, which is part of the issue, yeah,   Louise Baxter ** 58:37 excellent. And the other thing is, I would say, Do not be a perfectionist. I'm an anti perfectionist. Yeah, I agree. It gets you nowhere. Doesn't exist. And you know, especially in this day, where we can move, and we're very agile, kind of, I say 70% out, because if you say 70% and out, it means people will probably go to 80 or 90% but those people who, if anyone in a in an interview, proudly tells me they're perfectionist, they're gone because all they do is drive themselves and everyone around them crazy. So I don't want to have them in the organization. It   Michael Hingson ** 59:17 seems to me that the thing to say is that I will always do the best that I can do, and I will always give at least 100%   Louise Baxter ** 59:25 Absolutely.   Michael Hingson ** 59:28 Yeah, perfection is something I don't think most of us understand anyway, but if we give it our best, probably we'll achieve perfection, in a sense,   Louise Baxter ** 59:37 yeah, and get it done and get it out, get it happening, right? Because the thing is, if it's not, if it's, you know, if it's not, if it's not perfect, you get it out and you get to use it, and you learn so much more. So you got actually a better shot at getting it towards it. You can tweak it after,   Michael Hingson ** 59:55 yeah, well, well, market, well. And what you do. Do is you do the best that you can do, but you're if you're wise and good leaders. Know this. You also work with a team, and sometimes somebody else on the team can take the lead and enhance what you're doing, which is always a good thing.   Louise Baxter ** 1:00:15 Absolutely, you've got to have way smarter people all around you? Yeah,   Michael Hingson ** 1:00:22 I don't think there's anything wrong with having smarter people around you. Your your smarts is in bringing the team together.   Louise Baxter ** 1:00:29 Yes, that's right. So   Michael Hingson ** 1:00:33 what can you think other regions and countries learn from the challenges that you're facing?   Louise Baxter ** 1:00:40 I think we have, I think the world is so consistent in this day and age more than it's kind of ever been. You know, when you travel, you know, you seek out those places where we're different. Of course, we're different, but there's a lot more that's the same in this day and age than there ever has been and, and, you know, in some instances, I think that's quite sad, yeah, but there's much more consistency. So I think that there's, and there's always something that we can learn from each other, always. And that's what I look for. I'm excited by up learning things and you know, and and something that doesn't go according to plan is fabulous, because you learn so much more from that than something that just smoothly goes along and does everything you thought it would do.   Michael Hingson ** 1:01:35 Nothing wrong with learning from things that don't go well. I don't like the term failure and even mistakes, I'm not a great fan of but I think that what happens is that things don't always go as we plan. And the real question is, what do we learn from it? Absolutely which is, which is so cool? Well, Louise, this has been absolutely fun to be able to spend all this time with you. Now it's 10 in the morning where you are, so we should let you go do other things and get something done today. But I want to thank you for being here, and I want to thank all of you who are listening for being a part of our podcast today. I'd love to hear your thoughts about what Louise had to say, and I hope that you will communicate with her. And that's a good point. Louise, how can people reach out to you if they'd like to talk with you and maybe learn more from you, and what you have to say, I'm   Louise Baxter ** 1:02:27 on LinkedIn. So if, if those listening are on LinkedIn, you can find me. Louise Baxter, Starlight, Children's Foundation, Australia and or you can go to starlight.org.au, we if you're looking for us, our website, and you'll find me through that as well. Cool.   Michael Hingson ** 1:02:47 Well, I hope people will reach out. And if you'd like to reach out to me, and I hope you will, you may email me at Michael, H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, e.com, and you can also, of course, go to our podcast page, w, w, w, dot Michael hingson.com/podcast, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, o, n.com/podcast, you can listen to all of our podcasts there. You can reach out to me. There lots of things you can do on the web. It's an amazing thing to be able to do things on the web. I also would really appreciate it if when you are thinking about us, if you'll give us a five star rating wherever you're listening to us or watching us, we really appreciate your ratings and your comments. So please do that. If you know of anyone who you think might be a good guest, and Louise, you as well. If you can think of anybody else who we ought to have on unstoppable mindset, would definitely appreciate you introducing us. We're always looking to have more people to come on and tell their stories and talk about what they do. That's the best way to learn, is learning by listening to other people and them telling their stories. So hopefully you'll all do that and again, Louise, I want to thank you for being here.

Tonight on The Huddle, Trish Sherson from Sherson Willis PR and former Labour Minister Stuart Nash joined in on a discussion about the following issues of the day - and more! The Prime Minister is pushing hard for asset sales - and he aims to seek a mandate for them in the next election. Do we think this is a good idea? New Zealand's diplomatic relations with Kiribati are on the rocks - and aid money has been put on pause. Given how close the region is with China, is it wise for Winston Peters to play hardball like this? Arnotts has convinced Woolworths supermarkets in Australia to move the Tim Tams to the fridge section. What to we make of this? LISTEN ABOVESee omnystudio.com/listener for privacy information.

We begin with an unexpected encounter between Terence, Calvin and the Taoiseach, before we resume normal business.There are more topics added to the banned list, much to Calvin's disgust, and Terry breaches a previous banning order by hitting us with a fact about crows.The prospect of being caught short by sudden and inexplicable nudity in Arnotts leads to two very different responses, and gives us another strange insight into the unique mind of Terence Power.One listener offers us an unsettling proposition about a paranormal intruder that does a bit of housework, and Calvin gives us an update on his troubles with people peering in his windows (or so he claims) in the new gaff.And there's an emotional venting over “inter-generational vocabulary” and older generations exaggerating just how tough life was back in their day.Send all of your questions, comments, dilemmas, debates, conspiracies and absolutely no clamper stories to talkingbollox@goloudnow.com

Travel writer and journalist Domhnall O'Donoghue knows all about travel and travelling right! Dr Kate McCann says we're in the grip of a smartphone and social media health epidemic, especially children, which needs urgent action. Caroline Lynch has set off on a new carer path as she publishes her debut historical fiction novel. And Lana Dullaghan brings her beautiful Irish Linen designs to Arnotts! Hosted on Acast. See acast.com/privacy for more information.

This year, tickets to see Santa in Arnotts were offered to customers with Loyalty Cards. Tess' insurance company has made an offer for her stolen car. Liam thinks alcohol companies market in a sneaky manner. David describes his time working on Arklow Bridge. Oliver doesn't enjoy having to sit at the front of the cinema.

Join the Three Food Guys – Dub Eats, Nectorious Papi, and Ange Eats – in this week's exciting episode as we dive into the highly anticipated Mid-Year Best of Food Awards 2024! Get ready for a supermarket showdown featuring the best and worst of the food world so far this year.The categories include:Honourable Mention FoodWorst Overall FoodBest DrinkBest Supermarket Bakery ItemBest Ice CreamBest Savoury FoodBest Sweet Treat/BiscuitBest LollyBest ChocolateBest Fast Food ItemExpect fierce debates about the nominees from top brands like Cadbury, Biscoff, Prime, McDonald's, KFC, Feastables, Arnotts and from companies like Costco, Woolworths, Coles and Aldi! Tune in to find out who wins the coveted spots and which foods you should try or avoid in 2024!Whether you're a foodie or just love good eats, this episode is packed with delicious debates.Catch the Three Food Guys podcast on all major streaming platforms and visit @threefoodguys for special content! Hosted on Acast. See acast.com/privacy for more information.

From Susie and Leanne on The Nutrition Couch this episode: We discuss the goods and bags of bread and how much is too much. We reveal our "hard no, never touch" foods. We review Arnotts Snackright Brekkie Cookies Cranberry So sit back, relax and enjoy this week's episode!  New TNC Webinars Here is all the info about our new TNC webinars. Both webinars are now on our website and are able to be purchases and watched any time. Eating For Best Self Breaking The Diet Cycle Don't Miss an Episode   Don't forget to subscribe to the podcast so you never miss an episode and follow us on social media @the_nutrition_couch_podcast to ask us questions & see our food product reviews.  It would mean the world to us if you could leave us a 5 star review in the purple Apple podcast app (scroll to the bottom of the app to find the ratings and reviews) as this really helps push up higher in the charts to expose our podcast to more ears.  Please follow Susie on her Instagram & Facebook and Leanne on her Instagram, TikTok and the Leanne Ward Nutrition Podcast.See omnystudio.com/listener for privacy information.

Trinny Woodall and her entourage swept into town at the end of last week ostensibly to launch her skincare range Trinny London in Ireland. Hundreds turned out to see the former presenter of What Not to Wear in Brown Thomas and Arnotts. She's a branding and social media phenomenon who is also quite a successful businesswoman. Trinny joined Joe in the studio to chat about her business journey.

John is joined on the podcast by Steve and Stacy Arnott. The Arnotts have served at the Tabernacle for the last 30 years and, in this episode, they share stories of commitment to God and His church, how to adapt to change, and seeing the fruit in God's faithful blessing. To learn more about the Tabernacle visit us online at: thetabchurch.com.

Jacqueline Chow is intensely curious and always has a plan. Key to her success has been the willingness and integrity to share the plan with those around her! Together we discuss the role great sponsors played in her career by expertly guiding her to stay close to where the economic value was created in business. She shares the deeply personal experience of working for a leader where the “chemistry” was off and how after trying everything she could to “fix” things, it felt silly to stay any longer. This experience took 18 months to recover from. As Jacq said, we join an organisation and leave an individual. We discuss what inspires her, and what she looks for when recruiting a CEO. Jacq is a non-executive director of Boral, Charter Hall, Coles Group and nib holdings. She has over twenty-years operational experience running large, blue-chip multinationals, including Fonterra, Arnotts & Kellogs across Asia Pacific, the US and Latin America. A beautiful conversation about following whatever you are intensely curious about. -----------------------   Craving inspiration? I send an email each Sunday about leadership reflection, top tips to build an intentional & sustainable life and other things that have captured my attention and are too good not to share! Sign up here. Loving the podcast? Leave us a short review. It takes less than 60 seconds & will inspire like-minded leaders to join the conversation! Ready to take immediate action to manage your energy? Grab my new Activity eBook: 5 Simple Yet Powerful Techniques You Can Use to Elevate Your Energy & Performance - Even If You Don't Know Where To Start. Get access instantly here. Are we friends? Connect with Us. Instagram LinkedIn

Tim and Brady discuss naps, delicious Shapes, the Million Dollar Podcast, Sofa Shop addiction, a birthday spoon, and bursting bubbles.Here's The Million Dollar Podcast - https://www.unmade.fm/million-dollar-podcastSupport us on Patreon - https://www.patreon.com/unmadeFMJoin the discussion of this episode on our subreddit - https://redd.it/1am39pjThis week's extra Request Room is really good (both funny and serious) - https://www.patreon.com/posts/98081303Catch the podcast on YouTube where we often include accompanying videos and pictures - https://www.youtube.com/@unmadepodcastUSEFUL LINKSShapes by Arnotts - https://www.arnotts.com/brands/shapesThe original Million Dollar Homepage - http://www.milliondollarhomepage.com/And here's our Million Dollar Podcast - https://www.unmade.fm/million-dollar-podcastReddit Place - https://www.reddit.com/r/place/Our channel of Sofa Shop covers - https://www.youtube.com/channel/UCRNeH_Kpl1ZgpeiNeJ-oiAQPictures of Spoon of the Week - https://www.unmade.fm/spoon-of-the-weekFaroe Islands - https://en.wikipedia.org/wiki/Faroe_IslandsPictures from this episode, including the billboard and Cheers set - https://www.unmade.fm/episode-138-picturesBrady's Risk video on Numberphile - https://www.youtube.com/watch?v=RdooKXXcWWcCatch the bonus Request Room episode - https://www.patreon.com/posts/98081303Information about getting the Request Room into your podcast feed (for patrons) - https://bit.ly/3uQWhNz

Arnotts and Brown Thomas have written to Dublin City Council to express concerns around future transport plans which may affect footfall in the city.Ian Guider, Columnist with The Business Post joined The Last Word to discuss.Catch the full chat by pressing the 'Play' button on this page.

This week Bobby is in Arnotts in Dublin City Centre for the Pitch 23' competition: an open invitation to Irish start-ups which supports and champions new and promising local Irish brands. He talks to Joanne Hyde from Eversheds Sutherland to discuss their involvement in the initiative.

Santa experiences have popped up across Ireland. From the traditional Arnotts offering, to Croke Park, to a Jurassic Park Santa Experience in Kilkenny. Henry McKean started his tour at the Omni Park Shopping Centre, where you can get a photograph with Mr C.

Santa experiences have popped up across Ireland. From the traditional Arnotts offering, to Croke Park, to a Jurassic Park Santa Experience in Kilkenny. Henry McKean started his tour at the Omni Park Shopping Centre, where you can get a photograph with Mr C.

Episode 184 - this week we discuss the horrendous attack on innocent school children and the lunacy that took place a few hours later when a mob of hooligan ransacked the city.  I also cover some worrying red flags that I have noticed recently which may be an indicator of difficult economic times ahead.  I hope you find this one interesting… Send me a message - hello@behindthefacadepodcast.com  *** Test your investment readiness - https://eliteproperty.scoreapp.com Join my mastermind - https://www.elitepropertyaccelerator.com Join the tribe - https://www.elitepropertyaccelerator.com/stayintouch BTF YouTube channel – https://youtube.com/@BehindTheFacade *** https://www.linkedin.com/in/gavinjgallagher/ https://www.instagram.com/gavinjgallagher/ https://www.tiktok.com/@gavinjgallagher/ https://twitter.com/gavinjgallagher *** #investment #realestateinvesting #propertyinvestment

Episode 184 - this week we discuss the horrendous attack on innocent school children and the lunacy that took place a few hours later when a mob of hooligan ransacked the city.  I also cover some worrying red flags that I have noticed recently which may be an indicator of difficult economic times ahead.  I hope you find this one interesting… Send me a message - hello@behindthefacadepodcast.com  *** Test your investment readiness - https://eliteproperty.scoreapp.com Join my mastermind - https://www.elitepropertyaccelerator.com Join the tribe - https://www.elitepropertyaccelerator.com/stayintouch BTF YouTube channel – https://youtube.com/@BehindTheFacade *** https://www.linkedin.com/in/gavinjgallagher/ https://www.instagram.com/gavinjgallagher/ https://www.tiktok.com/@gavinjgallagher/ https://twitter.com/gavinjgallagher *** #investment #realestateinvesting #propertyinvestment

The streets of Dublin city centre were ablaze on Thursday night, with at least one Garda vehicle, a double-decker bus and a Luas tram set alight and several shops looted.In the wake of the stabbing attack on several schoolchildren on Parnell Square, a major riot broke out on O'Connell Street, the city centre's main thoroughfare, and surrounding streets.Large numbers of gardaí were mobilised in an attempt to restore order, clashing with large groups of rioters. The shops broken into and looted include Arnotts and Footlocker.Crime and security correspondent Conor Gallagher and reporter Jack Power covered the stabbing attack and witnessed the riot. They talk to In the News producer Declan Conlon. Hosted on Acast. See acast.com/privacy for more information.

Megan's father brought his three dogs for a walk but one of them, Gucci, was mauled to death by another dog. Mary, a senior citizen, paid €31 for two tickets to see The Miracle Club in the middle of the day. Paul had a great customer experience at Arnotts when he realised he had forgotten his wallet.

This week's episode of The Retail Tea Break podcast is sponsored by Salesforce, the world's #1 CRM. I'm joined by two amazing guests to discuss how employee experience together with customer experience supports the growth of incredible brands. Sarah Esler is the Digital Product Lead at Brown Thomas Arnotts and Natasha Beegan is a Principal Solution Engineer at Salesforce. Looking through the lens of digital transformation, Natasha explains the research that supports the need for retailers to have an ‘EX+CX=Growth' agenda. Sarah describes how Brown Thomas Arnotts are utilising an opti-channel experience to meet the needs of all of their customers. This is a must listen to episode, which is packed full of inspirational insights and thought provoking data. So grab your cup of tea, sit back and listen in!Topics:Why the Employee Experience (EX) together with Customer Experience (CX) is so important.Switching the mindset to include EX alongside CX.‘Opti-channel' experiencesCollaboration leads to centricity.The NEW Brown Thomas & Arnotts apps.Retail digital transformation can't stand still. What's next for Brown Thomas Arnotts?For more information visit: https://www.brownthomas.com/https://www.brownthomas.com/services/brown-thomas-app.htmlhttps://www.arnotts.ie/https://www.arnotts.ie/arnotts-app-info.htmlhttps://www.salesforce.com/eu/campaign/salesforce-ireland/Transcription and show notes available at: https://theretailadvisor.ie/

Arnotts have made a powerless enemy Have you forgotten your kids birthday? Hobart are having a little hissy fit Old mate with the $10 million bet is getting fired New sports in the Olympics are bizarre Harvesting the asteroid can't be a good idea What other industry should Taylor up end? “You loosened it for me” is the worst to hear Subscribe on LiSTNR: https://play.listnr.com/podcast/ned-and-joshSee omnystudio.com/listener for privacy information.

Catch up on the best bits of the show from Friday 6th of October! What is the best Arnotts biscuit for the office snack cupboard? A lady goes skydiving at 104 German Town Name Game What's your quit work number if you win Powerball? Stay in touch or get involved on Facebook at https://www.facebook.com/mmmcentralqld or Instagram at https://www.instagram.com/triplemcq/See omnystudio.com/listener for privacy information.

Join Dave & Mat this week to hear the riveting debate over Arnotts biscuits, some of the elimination games in the NIHL report, the disappointing split weekend for the Northstars, some amazing achievements by our junior Northstar players in the Ginsberg tournament and the announcement of our new 'Heroes Hockey' initiative. What are you waiting for? Let's goooooooo!

From the best shows to the hottest new season designers, the coolest muses and the key pieces we will all want to add to our wardrobe this autumn, Louise Duffy talks to our Fashion Buying Director Shelly Corkery on her favourite fashion moments from AW23 and what really happens at fashion month...

Aine established The Smooth Company 11 months ago and has already achieved so much. To date, The Smooth Stick is stocked in Arnotts, Brown Thomas and has attained over 39k followers on Tiktok. Equally, Aine herself was recently named as Ireland's 30 under 30 for this year and I have no doubt, that so much more is to come. I am so grateful to Aine for sitting down with me and discussing the intricacies of business, how she built her business from the ground up and what it is she has learnt along the way. For Aine, it is clear some of the most important aspects of her business include, and what she attributes its success to is, hard work, dedication and quality. In taking the time to perfect her product and strategically focus on what matters most Aine has thrived in the world of entrepreneurship with vital resources like Enterprise Ireland helping her along the way. Equally, throughout our discussion, Aine touched on the personal aspect of running a business- how important boundaries, routine and self-care are. All have helped her to flourish day-to-day in all that she does. So if you're interested in entrepreneurship, business or even overall wellness give this episode a download, a listen and a share with all those you know. Wishing you nothing but the best in life SSS X

On this episode of Simon speaks to broadcaster Mike Sheridan.Simon and Mike speak about his career so far,meeting top international actors and celebrities from TV,movies and the political spectrum.He also talks about his start in the industry and how he gambled on himself to create his own show and his personal goals and achievements in sport and making documentaries.Mike Sheridan is a broadcaster, producer, and journalist with 16 years experience in the Irish media industry. He has edited some of the biggest publications in the country, JOE.ie and Entertainment.ie, as well as most recently overseeing the relaunch of Reach Ireland outlet Buzz.ie as editor.Mike has featured in many national newspapers and magazines - including the cover of FIT Magazine and another cover for Tatler Man - most recently being interviewed about the success of The Delve in The Sunday World newspaper.In a freelance capacity Mike has written extensively for Brown Thomas Men's Magazine, The Irish Independent. The Irish Times and Unilad on everything from politics to culture and styleAs a broadcaster, Mike has hosted live radio shows on numerous stations and presented live television on the national broadcaster, RTE. In 2011 Mike produced and featured in the ultramarathon documentary Challenge 126 - raising almost €50k for charity. The following year he produced and starred in the MMA doc Barbaric Gentlemen, which also featured Conor McGregor and Dana White. One of the most in-demand facilitators working today, Mike has interviewed the likes of Al Gore, Leonardo DiCaprio, Sean Spicer, Reese Witherspoon, Amanda Knox, Jordan Peterson, Jake Tapper, Keanu Reeves and countless others from the world of sports, current affairs and entertainment. His interviews have been viewed well over 50 million times online.As an event host, Mike has interviewed Netflix stars on sold out nationwide tours in the likes of iconic Dublin venue Vicar Street, and has worked with brands such as Budweiser, Carlsberg, Arnotts, Jameson, Nivea Men, Paramount Pictures, Bestseller and more.Web:https://www.immikesheridan.com/homeTwitter: https://twitter.com/ImmikesheridanYoutube: https://www.youtube.com/c/TheDelve/featuredInstagram:https://www.instagram.com/immikesheridan/

Founders of Catch the Fire Churches, John and Carol Arnott encourage believers not to despair, despite what the headlines say. Learn more as Gordon Robertson hosts the Arnotts on today's special 700 Club Interactive.

Founders of Catch the Fire Churches, John and Carol Arnott encourage believers not to despair, despite what the headlines say. Learn more as Gordon Robertson hosts the Arnotts on today's special 700 Club Interactive.

Founders of Catch the Fire Churches, John and Carol Arnott encourage believers not to despair, despite what the headlines say. Learn more as Gordon Robertson hosts the Arnotts on today's special 700 Club Interactive.

Founders of Catch the Fire Churches, John and Carol Arnott encourage believers not to despair, despite what the headlines say. Learn more as Gordon Robertson hosts the Arnotts on today's special 700 Club Interactive.

Ryan spoke to musician Col Patterson. the German director of All Quiet on the Western Front, Edward Berger, festive fun at Arnotts with comedy duo the Dirt Birds, an award-winning journalist about bringing the haunting story of The Silent Twins to screen, and on Friday's show singing decorators.

Ryan's giving away more prizes today from Arnotts to our lucky competition entrants.

Ciara from Waterford joined Ryan on the line for a chance to win goodies from Arnotts.

The stories and headlines that grabbed Ryan's attention. Ryan heads to Arnotts for today's show.

Ahead of the Dirt Birds #NoFilters Tour. Sinead Culbert and Sue Collins drop by Arnotts to visit Ryan.

Therese joined Ryan on the line for a chance to win gifts from Arnotts.

Lottie chats to skincare expert, Caroline Hirons about how to take the best care of your skin in the changing seasons as well as the new makeover of the Beauty Hub at Arnotts!

Arnotts have released a new biscuit pack called 'High Tea' - Allan & Carly debate over which biscuit is the best.  Housing Entrepreneur and Property Investor Amy Lundardi shares her tips and tricks on how to save for your first home.  Producer Bayley tested Allan & Carly with some percentage questions, Carly unfortunately lost and had to try a few Hot sauces provided by God of Sauces MKR Contestant Che.  See omnystudio.com/listener for privacy information.

To commemorate our 50th episode we are releasing a bonus episode and it has to be the most off kilter episode idea so far. Basically, Jess wanted to rank shapes, Nads wanted to do ASMR and we said porque no los dos? So here it is,  a definitive ranking of Arnotts' Shapes flavours in ASMR.    Welcome to IntoleRANT podcast with Jess and Nads, the podcast where we rantingly discuss the week's chosen theme with all the vigour of a thirty-something clinging desperately to the nostalgic life memories of their twenties. Pull up a chair, grab your morning cuppa Joe or your evening glass of wine and settle in to get IntoleRANT.    If you want to suggest an episode RANT topic or send us your own rant to read on the show,  you can get in touch with us on any of the following platforms.... Send us an email: Intolerantpodcast@gmail.com Twitter    |      Insta      |      FaceBook
 Check out our other links: https://push.fm/fl/pmqwkshv

Silly Little Poll!  Top 6: Arnotts  Yummy Yummy!  Fake News  Bet I Can Guess Your Mums Name!  Hayleys BathFact of the Day Day Day Day Daaaaay!

Rossa Mullally, Director with Sigmar Recruitment (150 staff across five offices nationwide) joins TeamGBS to instigate 'National Jealousy Day' - celebrated in Finland when, on the 1st of November every year, EVERYBODY'S taxable income is posted for all to see. Team GBS wanted to find out what the neighbours were earning so we recruited (see what we did there) Rossa, who has sixteen years industry experience, to tell us who's earning what...like the software sales reps, who are under 30, and earning €250,000 plus! He then moves the dial up and talks about some who are earning €1/2 million... in Ireland.He says he has never seen the recruitment industry busier, including IT recruitment that has seen more openings in January than in all of 2021... and the IT industry didn't see any big fall during Covid. He cites examples of people who have seen their salaries jump from €90k to €140k by 'not leaving their jobs'.Recruitment is another hot sector, where entrants can pick up a high salary from the get-go. Marketing is NOT the hottest sector salary-wise, but many, many people are choosing to get into marketing.We of course go down some rabbit holes, like how a recruiter could tell venture capitalists if an app could work...His 'hire in a heartbeat', chef, businessman, TV personality, Rick SteinJohn Saunders is MD of the Honda, Fiat, Alfa Romeo, Jeep unit of the Gowan Group. He explains why we choose the cars we do, and how we're now focussing on technology.But how do you differentiate cars that are made on the same chassis, but effectively the same company? John explains.He talks about Opel being the biggest car sponsorship for the Ireland rugby team, but he wants Jack Charlton back before they might sponsor the soccer team again.We asked him for a discount on his cars. His answer is great...if typical!We were a little rude about the Jeep, but John came out fighting and explains why it's actually a great car - because of its four wheel drive.He explains the changes in customers buying cars. Salesroom visits have dropped from 5 to just one, where customers have done all of their work online before deciding what they want. They only go to the showroom to kick the tyres.His hire in a heartbeat was going to be Ayrton Senna, but he eventually opted for his boss, Brenda Saunders - his wife!Kevin D'Arcy is co-founder with his fiancée, Alannah, of OrcaBoards. They design paddle boards as well as Blubber robes and Belooga swimwear. But both founders have 'real' jobs as well. Kevin is an auditor, and we had a world-first on That Great Business Show when Kevin gave us a cracking business one-liner. An auditor telling jokes, you heard it here first folks.He explains how they differentiate their robes and boards from others - the secret is a lower margin.They've decided to create different brands in case one has problems, the Cadbury model according to Kevin.They were selected by Arnotts to sell their products in the run up to Christmas, which proved hugely successful. Every day they were selling in Arnotts was a like the best market research they could carry out. he talks about the new range, due out this side of summer.One of their clever products is Christmas togs to match the Christmas jumpers, hugely popular in Ireland.Alannah has also created her own design for women's swimwear, that includes sleeves on the swimsuit to counter the cold of Ireland's seawater.His 'hire in a heartbeat' is Gym Plus Coffee co-founder, Niall Horgan Hosted on Acast. See acast.com/privacy for more information.

WEIRD ADDICTIONS: drinking wee, bee stings, eating disorders, pica, tardigrades, fecal transplants & more!   The giggling gerties are back on Eavesdroppin' and this week the girls talk weird addictions… Not before chatting about bits n' bobs, including a news story from Tameera the Modern Mystic about moss piglets on the moon…   So let's jump right in… What is a tardigrade and why does it look like a poo on legs? Who is Neil the Scientist? What is a Sea Monkey? Why are Iced VoVos mentioned? Do Geordie & Michelle know what a trident is

E32 That Great Business Show, Ireland's best business podcast, presented by Conall O MorainThe 'Christmas' (in June) Special2.30" Former corporate financier turned sandwich maker Jeananne O'Brien of Eatto tells how a trip to San Francisco brought sourdough bread back to Ireland a decade and a half ago, setting her off on a catering career. From one sandwich shop she ended up employing 220 (pre-Covid) in her catering empire that services many top tech companies. Listen carefully and you'll hear how she always said 'yes' to requests for business...then tried to work it all out. She's now started delivering meals to post-natal mums - is that the future? Her 'hire in a heartbeat'? Holly Tucker of Holly & Co, a source of great early-stage business tips.22.00" One time army officer Pat O'Connor is co-founder of VRAI, a company literally on the cutting edge of VR and AI technologies that they are using to train people doing hazardous work. The idea partly came from an absolutely horrific incident that happened in Syria where Pat was serving with the UN. Now he's using what he's learnt to train offshore wind technicians, RAF pilots and many others whose work is dangerous, with the benefit that they can train in greater numbers, from the safety of a classroom or couch. The company is raising more money to expand into the massive US wind energy market and they're looking for smart investors who can open doors for them. Pat's 'hire in a heartbeat'? American author Daniel Pink, a man who says that humans love to "get better at stuff".41.00" Have you ever thought of becoming an angel investor but you didn't know how to do it? John Phelan, All-Island Director of HBAN, the Halo Business Angel Network, gives us a masterclass in who, what, where, when and how to become an angel investor. He tells us what's hot and not, how Vietnamese are investing in Ireland and why he's determined to see the Government change the EIIS investment rules to fill a big funding void for very early stage companies. A wise man John in picking his 'hire in a heartbeat' choice because he opted for a duo - Mark Little, ex-RTE and now an entrepreneur, and mega successful Ciaran Connell, founder of Decawave.1.02.00" Iconic Dublin city centre store, Arnotts, gets a staggering 6 million customers through the door in 'normal times'. A million of those people come during the Christmas rush (it's this week's theme after all) and they want five very different Irish companies, with 'giftable' ideas to join in that (gold) rush. They're offering up-and-running businesses a chance to work with the full Arnotts team, from marketing, PR, buyers, merchandisers and more - invaluable experience for companies that want to scale. Audrey Owens, Director of Innovation and Enterprise at Arnotts explains exactly who they're looking for and how simple it is to enter. But she does say that interest in 'Pitch 21' is already exceeding their expectations so get in quick. Audrey's 'hire in a heartbeat'? Sara Blakely, founder of Spanx. Hosted on Acast. See acast.com/privacy for more information.

Sneaking an extra in leading up to Christmas! Two from the Arnotts' Chocolate Biscuits (sub family) Family Chocolate (genus) range: Mint Slice - you know this one. Caramel Crown - a layer of biscuit and caramel coated in chocolate. Also in this episode; French Fries (the chips) - sour cream and chive flavour New segment! "Always better than you think!"   Facebook Group for The Junkees is here   Follow Kitty! Instagram / Facebook / YouTube Follow Dave! Twitter / Facebook   Tell a friend about the show or leave a review wherever you can.  Get in touch with a suggestion for Dave and Kitty - hi@nearly.com.au   More about the show: https://www.nearly.com.au/the-junkees-dave-and-kitty/ See omnystudio.com/listener for privacy information.

One's Australian, the other's British.One's from the 19th century, the other's from the 18th.One's a biscuit, the other runs youth groupsAnd, unverified, apparently Arnotts number plates start with S-A-O.Salvation Army Officer's titles start with their rank.Either can help if you're hungry. Links to the answerWikipedia Check out the Somehow Related Facebook Group too. And tell a friend about the show. Somehow Related is produced by Nearly, a podcast network.The robot's voice comes from Google Home. They're pretty good.Original theme music by Kit Warhurst.Artwork created by Stacy Gougoulis. Looking for another podcast?10 Questions with Adam Zwar - The same 10 questions with answers that vary wildly.The Clappers - Pop culture insights with Karl Quinn and Andrew Young.See omnystudio.com/listener for privacy information.

With so much uncertainty, the idea of future proofing our career and our life is of paramount importance. Join me on today's episode as Kellie Tomney shares her journey and passion for future proofing your career amongst the most challenging and difficult changes in business. Kellie is a dynamic thought leader with a “gift for bringing out the best in people”. She has an extensive background in consulting and an award-winning career in talent acquisition, employee branding, human resources and change with St George, Arnotts, Qantas and Lion Nathan.  Follow Kellie on Instagram. Ignite Your Passion. Text Kylee Stone +61-434-079-807, book a consultation online, check out our transformational programs at The Performance Code and follow The Uncharted Leader on Instagram. Proudly supported by TrinityP3 Global Marketing Management Consultants.

Do you have too much on your plate? Looking for ways to cut costs and boost productivity? Do you have 26 projects going at once? Ishan Galapathy shares his approach to solving these chronic workplace stressors.

Google's in hot water over Android with the European Union and we can't work out what the fuss is, Bowen's driving a stunning Lexus and Trev's got the Holden Equinox. How on earth can Maccas remove plastic straws? Will the drinks taste the same?? Bowen reckons the Dust and Humidity is causing more static in the air - have you experienced it? Catering drama - can we keep it simple folks? Arnotts is making biscuit tasting cakes and Victoria is banning Smoking!