Podcasts about starbucks international

"It's Not About the Coffee": A Starbucks President's Recipe for Delighting Customers with CX   Join us for an insightful conversation with Howard Behar, a pivotal figure in Starbucks' legendary growth. As the President of Starbucks North America and the founding President of Starbucks International for 21 years, Howard participated in the company's expansion from just 28 stores to over 15,000. He also served on the Starbucks board of directors for 12 years before retiring. He's also authored two books on leadership titled "It's not about the Coffee" and "The Magic Cup," book titles that encapsulate his core philosophy.   In this episode, Howard tackles a fundamental challenge faced by rapidly growing businesses: How do you scale operations from a small number of locations to a global empire while preserving the deeply personal customer experience that made you successful? Howard argues that the answer lies not just in the product, but in a relentless focus on people – both employees and customers – understanding that Starbucks was always "in the people business serving coffee, not the coffee business serving people".   Listen in as Howard shares firsthand how this philosophy drove extraordinary growth and answers critical questions, including: •How did the philosophy "we're in the people business serving coffee, not the coffee business serving people" shape Starbucks' approach to customer experience? •How did Starbucks manage its rapid expansion from 28 stores to over 15,000 while maintaining a consistent, personal customer experience? •How did leadership make decisions about investing in initiatives and supporting teams, particularly when facing the challenge of proving the ROI of customer experience?   Discover actionable insights on servant leadership, empowering employees, the power of listening, and taking calculated risks to build a truly people-centric organization that delights customers and achieves remarkable growth.   Don't miss this eye-opening conversation with Greg Kihlstrom! Listen and subscribe to the Delighted Customers podcast on Apple Podcasts and Spotify, or find us on your favorite podcast platform   Meet Howard   Howard Behar's extensive career spans over 50 years in consumer-oriented businesses.   He served at Starbucks Coffee for 21 years, retiring after participating in the company's growth from 28 stores to over 15,000 across five continents.   He held pivotal leadership roles as President of Starbucks North America and the founding President of Starbucks International.   Howard also served on the Starbucks board of directors for 12 years before retiring.   He is the author of two books on leadership. Books by Howard Behar:   It's not about the Coffee The Magic Cup   Show Notes and References:   Howard Behar has agreed to share his personal mission statement document for inclusion in the show notes.    Connect with Howard Behar (Generously Provided by Howard):   - Cell Phone: 206-972-7776 (Call or Text - he will get back to you)   - Email: hb@howardbehar.com

What does it truly mean to lead with purpose? In this episode of The Greatness Machine, Darius sits down with Howard Behar, former President of Starbucks International and a servant leadership icon. Howard shares invaluable lessons on authenticity, vulnerability, and the importance of putting people first. From navigating insecurities to building a personal mission statement, Howard's insights offer a masterclass in leading with integrity. Discover why patience pays, why persistence matters, and how to align your purpose with your passion. Plus, hear his perspective on long-term thinking in business and the impact of shareholder-driven decision-making. In this episode, Darius and Howard will discuss: (00:00) Introduction to Howard Behar (02:16) Howard's Immigrant Roots and Early Influences (06:54) Transitioning to Starbucks: The Journey Begins (10:32) Navigating Exponential Growth at Starbucks (16:59) Leadership and Building a Strong Team (21:30) People-Centric Philosophy at Starbucks (24:51) Partnership Dynamics with Howard Schultz (28:12) The Essence of Servant Leadership (31:23) Navigating Economic Challenges (34:02) The Impact of Public Markets (39:36) Qualities of Great Leaders (41:34) Lessons from Experience Howard Behar is a renowned business leader, author, speaker, and mentor, celebrated for his servant leadership philosophy. As the former President of Starbucks North America and founding President of Starbucks International, he played a pivotal role in the company's growth from 28 stores to over 15,000 across five continents. Howard's leadership principles, like “The Person Who Sweeps the Floor Should Choose the Broom,” continue to inspire leaders globally. He currently serves on several corporate and nonprofit boards and is the author of "It's Not About the Coffee: Leadership Principles from a Life at Starbucks." Sponsored by: Huel: Try Huel with 15% OFF + Free Gift for New Customers today using my code greatness at https://huel.com/greatness. Fuel your best performance with Huel today! Indeed: Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/DARIUS. NPR Tech Unheard Podcast: Tune into Tech Unheard from Arm and NPM—wherever you get your podcasts. Shipstation: Go to shipstation.com and use code GREATNESS to sign up for your FREE trial. Shopify: Sign up for a $1/month trial period at shopify.com/darius.  Connect with Howard: Website: http://howardbehar.com/ LinkedIn: https://www.linkedin.com/in/howard-behar-24ba274/ Twitter: https://x.com/NotAboutCoffee  Email: hb@howardbehar.com Contact: 206-9727-776 Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://therealdarius.com/youtube Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Howard Behar's career in business spans over 50 years, all in consumer-oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring. Howard is currently a Trustee for the Sheri and Les Biller Family Foundation and is on the advisory board of Anthos Capital. He is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model. He has also authored two books on leadership titled It's Not About the Coffee and The Magic Cup.See omnystudio.com/listener for privacy information.

Howard Behar barely graduated high school and spent just two years in community college. Yet, he became a key leader at Starbucks soon after joining the company. From the start, he saw that Starbucks was not just about coffee but about people. With no formal business degree or global experience, he relied on persistence and a deep belief in servant leadership to guide him. He rose to president of Starbucks International and helped transform the brand from a small regional chain into a global powerhouse while ensuring its people-first culture remained at its core.Howard Behar is a longtime advocate of values-driven leadership. His book, It's Not About the Coffee, explores the principles that helped build Starbucks into a people-first company. He is also a sought-after speaker and mentor, helping leaders develop cultures of trust, integrity, and purpose.In this episode, Dart and Howard discuss:- How Starbucks scaled while staying true to its values- Servant leadership in action- Why leaders must listen to employees at every level- Persistence over credentials in leadership- Hardest lessons from leading an international brand- Why Howard rejects the word "customers"- The business case for dignity and respect- What companies get wrong about inclusion- And other topics…Howard Behar is a leadership expert, former Starbucks president, and a champion of servant leadership. Serving as president of Starbucks North America and Starbucks International, he played a key role in expanding Starbucks beyond the U.S., leading its first global expansion into Japan and later into Europe and Asia. His leadership was rooted in a deep belief that business is about serving people first. He wrote It's Not About the Coffee to share his insights on leadership, culture, and values-driven business. After retiring, he has dedicated his time to mentoring, public speaking, and serving on nonprofit and corporate boards.Resources Mentioned:It's Not About the Coffee, by Howard Behar: https://www.amazon.com/Its-Not-About-Coffee-Starbucks/dp/1591842727The Magic Cup, by Howard Behar: https://www.amazon.com/Magic-Cup-Business-Parable-Putting/dp/1455538973Servant Leadership, by Robert Greenleaf: https://www.amazon.com/Servant-Leadership-Legitimate-Greatness-Anniversary/dp/0809105543Good to Great, by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996The Seven Habits of Highly Effective People by Stephen Covey: https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519Built to Last by Jim Collins: https://www.amazon.com/Built-Last-Successful-Visionary-Essentials/dp/0060516402The Experience Economy by Joseph Pine and James GilmoreLeading Through by Kim Clark, Jonathan Clark, and Erin ClarkConnect with Howard:Phone: 206-972-7776Email: hb@howardbehar.comWork with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what's most important to the business. Book a call at 11fold.com.

Howard Behar went from making $300,000 a year to working at Starbucks for a third of that. Driven by his passion for the business, he rose to become president of Starbucks North America and later the founding president of Starbucks International, helping grow the company from 28 to over 15,000 stores worldwide. Despite these achievements, Howard faced a deep depression after retiring, prompting him to reevaluate his life's purpose. He realized that his true calling is to serve and uplift others, with or without a formal title. In this episode, Howard chats with Ilana about redefining purpose after retirement, finding identity beyond titles, and why he believes in putting people before profits.  Howard Behar is a speaker, advisor, mentor, bestselling author, former president of Starbucks North America, and founding president of Starbucks International. He champions the philosophy that businesses should focus on people rather than products. In this episode, Ilana and Howard will discuss: (00:00) Introduction to Howard Behar (01:12) Howard's Rock Bottom Moment (02:31) Rediscovering Life's Work (06:29) Childhood and Family Background (08:27) Lessons from the Family Grocery Store (09:40) Joining Starbucks (14:25) The People-Centric Philosophy (17:39) Reviving the 'We' Culture at Starbucks (25:51) The Four Rules of Leadership (26:06) Listening to Your Team (26:43) The Birth of the Frappuccino (30:15) Overcoming Challenges as a Leader (37:29) The Importance of Core Values (43:11) The Six P's of Success   Howard Behar is a speaker, advisor, mentor, bestselling author, former president of Starbucks North America, and founding president of Starbucks International. He champions the philosophy that businesses should focus on people rather than products. His impactful leadership principles include memorable lessons like, “The person who sweeps the floor should choose the broom.” He is the author of It's Not About the Coffee and The Magic Cup, and he continues to share his insights globally with leaders and students. Connect with Howard: Howard's Website: http://howardbehar.com/ Howard's LinkedIn: https://www.linkedin.com/in/howard-behar  Howard's Email: hb@howardbehar.com Howard's Phone: 206-972-7776 Resources Mentioned: Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness by Robert K. Greenleaf: https://www.amazon.com/Servant-Leadership-Legitimate-Greatness-Anniversary/dp/0809105543 Leap Academy: Ready to make the LEAP in your career? There is a NEW way for professionals to Advance Their Careers & Make 5-6 figures of EXTRA INCOME in Record Time. Check out our free training today at leapacademy.com/training

To create a motivated and growth-oriented workplace, audiology practice owners must align team members with their core values and mission. Howard Behar exemplified this at Starbucks, where his values-driven leadership led to global expansion. In this episode, Howard shares leadership principles and strategies for audiology practice owners, highlighting the importance of hiring the right people and fostering a culture of servant leadership. Howard Behar is a speaker, advisor, mentor, and bestselling author of It's Not About the Coffee. Under his leadership as president of Starbucks International, the brand expanded from 28 stores to over 15,000 locations across five continents. In this episode, Kevin and Howard will discuss: - The motivation behind Howard's book - The necessity of being a servant leader - The importance of core values for navigating stressful times - Empowering employees through responsibilities - Howard's six P's of a fulfilling life - Servant leadership principles for practice owners - The influence of core values on hiring and team development - Practical steps for defining core values - And other topics… Howard Behar is a speaker, advisor, mentor, and former president of Starbucks Coffee International. He joined Starbucks in 1989 when the company had just begun to venture outside the Northwest region. During his tenure as president, Starbucks expanded from 28 stores to over 15,000 locations across five continents. He is the bestselling author of It's Not About the Coffee. Howard retired as the president of Starbucks North America in 2007 but continues to influence leaders through his writing and speaking engagements​. Connect with Howard: Howard's LinkedIn: https://www.linkedin.com/in/howard-behar-24ba274/   Howard's Email: hb@howardbehar.com Howard's Phone: 206-972-7776 Resources Mentioned: Howard's Book, It's Not About The Coffee: Leadership Principles from a Life at Starbucks: The One Minute Manager by Ken Blanchard and Spencer Johnson: https://www.amazon.com/The-One-Minute-Manager/dp/0688014291/ Kevin's email: kevin@medpb.com  The Only Thing: If you're an audiologist and want to grow your practice – we've got a FREE, expert guide to help you achieve your goals. It's called The Only Thing.  This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue. It's the best resource I know for growing your audiology practice. Get your copy for free at http://medpb.com/mastery.

Join us for an inspiring conversation on servant leadership and life with Howard Behar, a visionary leader whose illustrious career with Starbucks as President of North America and founding President of Starbucks International, saw the company grow from 28 stores to over 15,000 across five continents. With over 50 years in consumer-centric businesses, Mr. Behar's expertise is unparalleled. Beyond Starbucks, he's played pivotal roles at organizations like GAP, Shurgard, and the University of Washington Foundation. An ardent advocate for the Servant Leadership Model, Mr. Behar's commitment to nurturing future leaders is evident in his two seminal books, ‘It's Not About the Coffee' and ‘The Magic Cup'. Join us to explore his journey, wisdom, and unwavering belief in leadership that serves.

In this episode of the Better Leadership Team Show, I welcome Howard  Behar. His career in business spans over 50 years, all in consumer-oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years, where he led both the domestic business, as President of North America and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring.Howard  Behar is currently a Trustee for the Sheri and Les  Biller Family Foundation and is on the advisory board of Anthos Capital. He formerly served as a board member for Starbucks, GAP, Shurgard, the University of Washington Foundation, and IDTech, to name a few.  He is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model. He has also authored two books on leadership titled It's Not About the Coffee and  The Magic Cup.https://www.howardbehar.com Get Free GiftThe limitless organization short video coursemike-goldman.com/limitlessThanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

Howard Behar was the North American president of Starbucks for more than two decades. During his tenure, the franchise grew from 28 stores to more than 15,000 across five continents, making the company into a worldwide phenomenon. In today's episode, Howard and Hala will discuss how he became the “ultimate servant leader” and why you should always put people first in business.  Howard Behar is a speaker, advisor, mentor, and bestselling author. For 21 years Behar led Starbucks's domestic business as President of North America, and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring. He is also the author of It's Not About the Coffee and The Magic Cup.   In this episode, Hala and Howard will discuss: - How Howard got his foot in the door at Starbucks - Why Howard doesn't like the word customer - Putting people first - Why you should always say yes - Howard's leadership philosophies - Why a leader should wear one hat - How to not get stuck in inaction  - And other topics…           Howard Behar's career in business spans over 50 years, all in consumer-oriented businesses, most recently as a speaker, advisor, mentor, and bestselling author. His wisdom, generosity, and level of integrity have had a profound impact on thousands of people who have been touched by his example, books, and speaking. Behar is known for such memorable lessons as “The Person Who Sweeps the Floor Should Choose the Broom” and “Only the Truth Sounds Like the Truth.” For 21 years Behar led Starbucks's domestic business as President of North America, and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring.  Resources Mentioned: Howard's Website: http://howardbehar.com/ Howard's LinkedIn: https://www.linkedin.com/in/howard-behar-24ba274/ Howard's YouTube: https://www.youtube.com/@Hpbehar Howard's Twitter: https://twitter.com/NotAboutCoffee Howard's Book, It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks: https://www.amazon.com/Its-Not-About-Coffee-Starbucks/dp/1591842727 Howard's book, The Magic Cup: A Business Parable About a Leader, a Team, and the Power of Putting People and Values First: https://www.amazon.com/Magic-Cup-Business-Parable-Putting/dp/1455538973/   LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast' for 30% off at yapmedia.io/course.   Sponsored By: Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify Indeed - Get a $75 job credit at indeed.com/profiting HelloFresh - Go to HelloFresh.com/profitingfree and use code profitingfree for FREE breakfast for life   More About Young and Profiting Download Transcripts - youngandprofiting.com  Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review -  ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting   Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala   Learn more about YAP Media Agency Services - yapmedia.io/

Howard Behar came to Starbucks when it was just 28 stores, and retired 21 years later as President of Starbucks North America and founding President of Starbucks International. Not only did the company grow a lot during that time, he had to grow in order to keep up with it. And he had to grow even more after retiring.     --- Howard's book It's Not About the Coffee: https://amzn.to/45O26YC Howard's book The Magi c Cup: https://amzn.to/493Jyqj   --- Sign up to have Scott email you a weekly shot of energy, with 1 Cool Quote, 1 Deep Thought, and 1 Useful Tool. This is original content, not a repost of the podcast. You can find the sign-up section at the bottom of my website www.ScottWozniak.com  Learn how Scott and his team of consultants can help you build a legendary brand at www.SwozConsulting.com  Connect with Scott on social media:  linkedin.com/in/scottwozniak/ https://www.facebook.com/scottewozniak ------ Bonus: check out his other podcast (Alpha Pack): https://kite.link/alpha-pack-podcast If you like this podcast you will probably like that one, too. Who knows, you might even like it better! :)    

Join us for an inspiring conversation on servant leadership and life with Howard Behar, a visionary leader whose illustrious career with Starbucks as President of North America and founding President of Starbucks International, saw the company grow from 28 stores to over 15,000 across five continents. With over 50 years in consumer-centric businesses, Mr. Behar's expertise is unparalleled. Beyond Starbucks, he's played pivotal roles at organizations like GAP, Shurgard, and the University of Washington Foundation. An ardent advocate for the Servant Leadership Model, Mr. Behar's commitment to nurturing future leaders is evident in his two seminal books, ‘It's Not About the Coffee' and ‘The Magic Cup'. Join us to explore his journey, wisdom, and unwavering belief in leadership that serves.

Join us for an inspiring conversation on servant leadership and life with Howard Behar, a visionary leader whose illustrious career with Starbucks as President of North America and founding President of Starbucks International, saw the company grow from 28 stores to over 15,000 across five continents. With over 50 years in consumer-centric businesses, Mr. Behar's expertise is unparalleled. Beyond Starbucks, he's played pivotal roles at organizations like GAP, Shurgard, and the University of Washington Foundation. An ardent advocate for the Servant Leadership Model, Mr. Behar's commitment to nurturing future leaders is evident in his two seminal books, ‘It's Not About the Coffee' and ‘The Magic Cup'. Join us to explore his journey, wisdom, and unwavering belief in leadership that serves.

Join us for an inspiring conversation on servant leadership and life with Howard Behar, a visionary leader whose illustrious career with Starbucks as President of North America and founding President of Starbucks International, saw the company grow from 28 stores to over 15,000 across five continents. With over 50 years in consumer-centric businesses, Mr. Behar's expertise is unparalleled. Beyond Starbucks, he's played pivotal roles at organizations like GAP, Shurgard, and the University of Washington Foundation. An ardent advocate for the Servant Leadership Model, Mr. Behar's commitment to nurturing future leaders is evident in his two seminal books, ‘It's Not About the Coffee' and ‘The Magic Cup'. Join us to explore his journey, wisdom, and unwavering belief in leadership that serves.

Original Air Date January 18, 2022     On today's episode, Howard Behar, former Starbucks president of North America and founding president of Starbucks international, talks about his servant leadership approach while he participated in the growth of the company from 28 to over 15,000 stores spanning 5 continents. He shares his “Howard in 50 words or less” that has been a guide for him over the years. This episode is packed with so much wisdom that you can use to make changes in your business and personal life. Howard believes that servant leadership can change the world and wants to inspire others to lead in this way.Mr. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. He served on the Starbucks Board of Directors for 12 years before retiring. Mr. Behar is currently a Trustee for the Sheri and Les  Biller Family Foundation and is on the advisory board of Anthos Capital. He formerly served as a board member for:  Starbucks, GAP, Shurgard, University of Washington Foundation and IDTech to name a few.  Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model. He has also authored two books on leadership titled It's Not About the Coffee and The Magic Cup.Howard's WebsiteHoward's email- hb@howardbehar.comHoward's phone number- 206-972-7776

In this episode, David Meltzer sits down with Howard Behar, the founding president of Starbucks Coffee Company International and the man responsible for transforming Starbucks from a small regional business to a global powerhouse. For 21 years Behar led Starbuck's domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. During his tenure, he participated in the growth of the company from only 28 stores to over 15,000 stores spanning five continents. Dive into this conversation to uncover Behar's leadership principles that turned Starbucks into an international sensation. Listen to his personal anecdotes and understand his perspective on humility, trust, love, and forgiveness in the corporate world. Learn about the importance of servant leadership and how putting people first helped him scale the business. Finally, hear his sage advice for living life with intention and planning for success. Tune in and get ready to be inspired by the man who wrote "It's Not About The Coffee: Leadership Principles from a Life at Starbucks" and has been a beacon of servant leadership in the corporate world Learn more about your ad choices. Visit podcastchoices.com/adchoices

How does culture impact your business as a contractor? Howard Behar, former President of Starbucks International speaks to the audience at RYNOx 2023 about Frappucinos, the massive growth of Starbucks, and how culture was the primary driver of the company to reach a value of over 15 BILLION across the world.

For 21 years, Howard Behar led Starbuck's domestic business as President of North America and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring. Howard's career in business spans over 50 years, all in consumer-oriented businesses, and most recently as a speaker, advisor, mentor and bestselling author. The author of the classic It's Not About Coffee, a guide to leading by putting people first, and The Magic Cup, a parable about the power of personal values, he now travels the world speaking to leaders, organizations and students. His wisdom, generosity and level of integrity have had a profound impact on thousands of people who have been touched by his example, books and speaking. Tune in to hear Howard's expertise on leading in hard times, building good culture, working in the people business and constantly being a student. --- Send in a voice message: https://podcasters.spotify.com/pod/show/craig-dowden/message

This episode of #TBNE features the former president of Starbucks Coffee and is the author of "It's Not About The Coffee: Leadership Principles from a Life at Starbucks". His career in business spans decades across consumer-oriented businesses covering a number of industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring. Currently, a Trustee for the Sheri and Les Biller Family Foundation and is on the advisory board of Anthos Capital as well as having formerly served on the board for Starbucks, GAP, and the University of Washington Foundation among many others. He is deeply committed to the development and education of our future leaders and has been a longtime advocate of the #ServantLeadership Model Don't forget to subscribe and leave a review.Connect with Howard Behar:https://www.linkedin.com/in/howard-behar-24ba274/It's Not About The Coffee: Leadership Principles from a Life at StarbucksConnect with Rob:www.robnapoli.comwww.linkedin.com/in/robnapIG: @robnapoli.riseupShow Produced by: Niranjan Deshpande (Nick), Broken Frames Studio, www.brokenframesstudio.comCreative Director: Maxim Sokolov, www.maximsokolov.com Special offer for #BearNation listeners who are interested in trying Brilliantly Warm (https://www.brilliantly.co/), use this 10% off discount code WELCOME10.We have teamed up with Phin, a social impact company, to give back for each episode to the communities that we serve. To learn more or get involved with Phin for your company, visit: https://www.phinforgood.com/

People, People, People (ft. Howard Behar, Former President, Starbucks)When defining a life, it's all about how you treat the people you serveOPENING QUOTE:“From the very beginning, I figured out almost from day one that it wasn't about coffee. It was about people, because of the people that I met, and how they talked about the coffee, and how they talked about each other.”- Howard BeharGUEST BIO:Howard Behar is hailed as a hero of conscious capitalism, a passionate advocate for leading with purpose, and a devoted student and teacher of the servant leadership model. Howard served for over 21 years as president of Starbucks North America, then as founding president of Starbucks International. During his tenure, he grew Starbucks from only 28 stores to over 15,000, spanning five continents.Post-retirement, Howard has since been serving as a speaker, advisor, mentor, and bestselling author of multiple books, including "It's Not About the Coffee: A Guide to Leading by Putting People First." Show Links:WebsiteTwitterLinkedInCORE TOPICS + DETAILS:[0:00] - “Caught It, Not Taught It”The power of being led by exampleHoward recalls seeing his parents treat each other and all the people they served with empathy, compassion, and respect. Simply by watching them, he formed his own values about putting people first. In life and business, we should never underestimate the power we have just by living our values and letting others witness.[21:08] - Howard's Best and Worst Decisions at StarbucksGetting real about smart choices and bad mistakesHoward says the best decision he ever made at Starbucks was the decision to join. If he hadn't been prepared for that opportunity when it came, his life would have turned out very differently. His biggest mistakes? “Keeping somebody too long.” He says that the most damaging decisions at companies are almost always people decisions, not product decisions— proving once again that it really is all about people.[28:56] - Howard Defines Servant LeadershipPutting words to the values Howard's lived by“As leaders, our primary job is to help people achieve what they want out of their lives, help them grow as human beings, to grow as professionals. When we do that, then they want to serve us. When we serve our people first, they innately want to serve us. They want to serve the organization because they feel respected, they feel like they've been treated with dignity, they feel like they're valued, they feel like you care about them, they feel like you love them, they feel like you trust them. All the things that go on in a family.”[52:56] - Marriage, Parenting & BusinessThe shared secret to making them all workHoward speaks of Microsoft, and how their new leader has made them a company centered on technology to a company centered on people. Empathy and listening, just as they do in a marriage, have given Microsoft new life. The things that work in business also often work in life.[54:57] - Live a Life of IntentionHoward's parting advice“If you don't know where you're going, any path will get you there.” Howard leaves us with the counsel to spend time figuring out what we want out of this life, writing it down, and setting goals for yourself to achieve it. That doesn't just apply to work. What do you want out of your family? What do you want out of your marriage? What do you want out of your values? Live with intention, knowing that you can erase and rewrite any time as those values change.RESOURCES:[1:18] It's Not About the Coffee, by Howard Behar[4:24] Ed Mylett's Website[43:04] Jim Collins' BHAG Concept[45:00] The 7 Habits of Highly Effective People, by Stephen CoveyFollow Howard:WebsiteTwitterLinkedInFollow Paul:Keynote Speaking WebsitePlaymakers PodcastThe Power of Playing OffenseLinkedInFacebookTwitterInstagramYoutubeSHOW PARTNER:The WHY InstituteAre you ready to find your ‘why'? Our partners at the WHY Institute have created the single most high-impact assessment for finding your personal why in life and work. In just five minutes, discover more about who you are, how you think, and why you do what you do than any other personal assessment available.  The best part? It's completely free for Playmakers listeners. Are you ready to find our WHY in just five minutes? Take your assessment now.FREE ASSESSMENTABOUT THE HOST:Paul Epstein may not be a hard charging running back on the actual football field, but his list of high-profile wins in the world of sports will have you thinking that he could be.Paul has spent nearly 15 years as a pro sports executive for multiple NFL and NBA teams, a global sports agency, and the NFL league office. He's transformed numerous NBA teams from the absolute bottom in league revenue to top-two in financial performance. He's broken every premium revenue metric in Super Bowl history as the NFL's sales leader. He opened a billion-dollar stadium, helped save the New Orleans NBA franchise, and founded the San Francisco 49ers Talent Academy.He's since installed his leadership and high-performance playbook with Fortune 500 leaders, Founders and CEOs, MBAs, and professional athletes.Now, as a global keynote speaker, #1 bestselling author, personal transformation expert, turned senior leader and advisor to PurposePoint and the Why Institute, and host of the Playmakers: On Purpose podcast, Paul explores how living and working with a focus on leadership, culture, and purpose can transform organizations and individuals anywhere to unleash their full potential.Learn more about Paul at PaulEpsteinSpeaks.comABOUT PLAYMAKERS: ON PURPOSE:The Playmakers: On Purpose podcast is an all-access pass to a purpose-centered tribe of leaders in business, sports, and life who are on a mission of meaning and impact. The show takes purpose from an out of reach North Star to a practical and tactical exploration of how we can step into each day, ON PURPOSE, where life no longer happens “to us”, it begins to happen “for us”. From the Why Coach of the San Francisco 49ers to your coach, take a seat at the table with sports industry executive, #1 bestselling author, personal transformation expert, turned senior leader and advisor to PurposePoint and the Why Institute, Paul Epstein, in this inspiring, yet immediately actionable podcast. From formative stories pre-purpose to personal and professional transformation's post-purpose, each show will share a high-energy, prescriptive blueprint to ignite impact and drive inner success, fulfillment, and purpose no matter your starting point. It's time to meet Paul at the 50 and get ready to live and lead ON PURPOSE.Learn more at: PlaymakersPod.comABOUT DETROIT PODCAST STUDIOS:In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown's processes to launch today's most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabilities to take podcasts from messy ideas to finely tuned hits. Here's to making (podcast) history together.Learn more at: DetroitPodcastStudios.comCREDITS:Paul Epstein: Host | paul@paulepsteinspeaks.comConnor Trombley: Executive Producer | connor@detroitpodcaststudios.com

Introducing a new format:

Awakened Life Podcast - Interview with Howard Behar "How To Energize Your Purpose” Awakened Life Podcast Season 3 Ep. 44 --- Howard Behar's career in business spans over 50 years, and most recently as a speaker, advisor, mentor, and bestselling author. Before that, Howard led Starbuck's domestic business as President of North America for 21 years and he became the founding President of Starbucks International, opening the very first store outside of North America in Japan. During his tenure, he participated in the growth of the company from only 28 stores to over 15,000 stores spanning five continents. He then served on the Starbucks Board of Directors for twelve years before retiring. he is known as “a passionate advocate for leading with purpose,” and a devoted student and teacher of the Servant Leadership Model. His wisdom, generosity, and level of integrity have had a profound impact on thousands of people who have been touched by his example, books, and speaking. The author of the classic It's Not About the Coffee, (a guide to leading by putting people first,) and The Magic Cup, (a parable about the power of personal values, ) he now travels the world speaking to leaders, organizations, and students. Howard's 6 p's are: a Purpose greater than self Passion Persistence …there's rocks in all of our rivers Patience …give people time to “get it” Performance …live to commitments People... serve others To connect with Howard: hb@howardbehar.com or 206-972-7776 --- To find greater balance in your work and life, download the Total Freedom (life wheel) Exercise here: wheel.awakenedlife.com To join the Awakened Life Community at our next live retreat in Scottsdale, please apply here: https://www.awakenedlife.live/ --- Send in a voice message: https://anchor.fm/scott-landis/message

Today's guest is former Starbucks President, Howard Behar. Hailed as “a hero of conscious capitalism,” “a passionate advocate for leading with purpose,” and a devoted student and teacher of the Servant Leadership Model, Howard Behar's motivational message inspires everyone to be a servant leader and to lead with their values first. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses, and most recently as a speaker, advisor, mentor, and bestselling author. His wisdom, generosity, and level of integrity have had a profound impact on thousands of people who have been touched by his example, books, and speaking. Behar is known for such memorable lessons as “The Person Who Sweeps the Floor Should Choose the Broom” and “Only the Truth Sounds Like the Truth.” For 21 years Behar led Starbuck's domestic business as President of North America, and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring. ‍ The author of the classic It's Not About the Coffee, a guide to leading by putting people first, and The Magic Cup, a parable about the power of personal values, he now travels the world speaking to leaders, organizations, and students. This show is dedicated to Howard's journey, this conversation is what we make it. This is Counsel Culture. Learn more at www.ericbrooker.com | www.howardbehar.com 

If you've ever been to Starbucks (which is probably every single one of you), then you can appreciate my guest, Howard Behar, for helping expand the company to what it is today. Howard is former president of Starbucks and led for 21 years in North America. He was the founding President of Starbucks International and opened the first store outside the U.S. in Japan. Howard's site:http://www.howardbehar.com/Howard's book:https://amzn.to/3BC9cE2MY SOCIALS-KCTC:https://www.tiktok.com/@kctcpodhttps://www.instagram.com/kctcpod/?hl=enPersonal:https://www.tiktok.com/@k8lynandersonhttps://www.instagram.com/k8lynanderson/?hl=en

From 2009- an excerpt from an interview with Howard Behar, author of "It's not about the Coffee: Lessons on Putting People First from a Life at Starbucks." (Behar was founding president of Starbucks International, and served the company in other capacities as well.)

This week Andrew talks with Howard Behar, the retired president of Starbucks North America and the founding president of Starbucks International. Howard joined Starbucks in 1989 when the company had just 28 stores. Over the next 21 years under Howard's leadership, Starbucks grew to more than 15,000 stores across 5 continents. Howard shares a behind the scenes look at how Starbucks became the iconic brand it is today. At the center of it all is a culture built around people, authenticity, and servant leadership. This conversation is filled with practical lessons about organizational culture, how to help others reach their full potential, and the power of putting people first. Show Highlights:1:33 - Getting connected with Starbucks in 19891:45 - Meeting Howard Schultz for the first time2:30 - Working for free before deciding to join the company3:14 - Evaluating the Starbucks culture4:55 - Creating a people-centric mindset5:40 - Reinforcing positive behavior6:02 - Helping people grow through mistakes7:01 - Challenges scaling Starbucks8:37 - Interviewing for human skills9:42 - Onboarding new team members successfully11:58 - Making the organization comfortable with mistakes13:36 - Leading by example14:40 - Creating unique, joyful customer experiences16:28 - Howard Schultze as an entrepreneur and leader17:48 - How Starbucks took care of an employee with AIDS21:30 - Starbucks leadership's "mission review" process23:08 - Being vulnerable and transparent25:34 - Impact of COVID on StarbucksBe sure to subscribe & leave a review for the show in your favorite podcast app.Follow Andrew on Twitter: @andrewhmoses and IG: @AndrewMoses123Please tell your friends about Everybody Pulls The Tarp on social media and be sure to tag Andrew in your posts.Sign up for e-mails to keep up with the podcast at everybodypullsthetarp.com/newsletter!

Imagine going from 28 locations to expanding globally? That was the task this week's guest Howard Behar was given. He is the former president of Starbucks International, Starbucks North America and board chair. Not only does he know what it takes to be successful in business but who it takes. If you read his book, “It's Not About The Coffee” it's clear that the people are what makes the business successful. In fact, Howard's motto during his tenure at Starbucks was, “we're in the human service business.” This interview on leadership is likely one you haven't heard much about. It's not just about leading in business but at home as well.  We cover a lot of ground in this interview from how influential his wife, Lynn, was in his professional success, how she helped him make key decisions, the family plans they develop to stay on the same page and support each other's vision, and of course great leadership tips for business. During this conversation, Howard shares some keen insight on how to move on from past failures, cultivating innovation amongst the team, and how to not get stuck in systems and procedures. So grab a cup of coffee and listen to this week's great episode.

Howard Behar, former President of Starbucks International, Author, and Speaker joins To The Point! It doesn't matter if you're a plumber, technician, electrician, or even a barista. We're all in the business of serving people. Howard shares his incredible journey creating a culture of servant leadership at Starbucks, and shares his insight into how you can transform your business (and life!) by changing your perspective.

Today we are diving into the classic by Howard Behar - It's Not About The Coffee. In today's episode we are afforded the incredible opportunity to have Howard join us to help weave some of these concepts into the fabric of the Construction Industry and how his #ServantLeadership style helped shape many of the strategic decisions at Starbucks. For 21 years Howard led Starbuck's domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. During his tenure, he participated in the growth of the company from only 28 stores to over 15,000 stores spanning five continents.

On today's episode, Howard Behar, former Starbucks president of North America and founding president of Starbucks international, talks about his servant leadership approach while he participated in the growth of the company from 28 to over 15,000 stores spanning 5 continents. He shares his “Howard in 50 words or less” that has been a guide for him over the years. This episode is packed with so much wisdom that you can use to make changes in your business and personal life. Howard believes that servant leadership can change the world and wants to inspire others to lead in this way.Mr. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. He served on the Starbucks Board of Directors for 12 years before retiring. Mr. Behar is currently a Trustee for the Sheri and Les  Biller Family Foundation and is on the advisory board of Anthos Capital. He formerly served as a board member for:  Starbucks, GAP, Shurgard, University of Washington Foundation and IDTech to name a few.  Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model. He has also authored two books on leadership titled It's Not About the Coffee and The Magic Cup.Howard's WebsiteHoward's email- hb@howardbehar.comHoward's phone number- 206-972-7776

Often referred to as "a hero of conscious capitalism," Howard Behar joins Landon today to talk about being an advocate for leading with purpose and your values. Howard's career spans over 50 years and has most recently been a mentor, advisor, and speaker. Howard is the author of bestselling books including It's Not About the Coffee and The Magic Cup, both detailing the importance of people over profit.  Howard led Starbuck's domestic business as the President of North America for 21 years and became the founder of Starbucks International, opening the very first store outside of North America in Japan. Howard also served on Starbuck's board of directors for 12 years before retiring.  Known for such memorable lessons as “The Person Who Sweeps the Floor Should Choose the Broom” and “Only the Truth Sounds Like the Truth,” Howard's wisdom, generosity, and integrity have impacted thousands of men and women who have been touched by his example, books, and speaking. Feel free to grab a cup of coffee, this is going to be a good one.  Keep Striking! 

In episode #88 of Productivity Mastery, we're having a very special and inspiring guest, the man who coined the phrase “We work in a coffee business serving people, but we're in a people business serving coffee” and built Starbucks as we know it today, the former president of Starbucks Coffee Company International and the author of It's Not About The Coffee: Leadership Principles from a Life at Starbucks, Howard Behar! He shared with us a lot of valuable information, including:

Despite Starbucks employees seeking to unionize, the company prides itself on being a place that deeply cares about the workers. In today's episode, you will meet the man that helped make that happen. How often do you get the chance to tap into the mind of one of the MOST SUCCESSFUL CONSUMER-ORIENTED BUSINESS LEADERS for more than 50 years? Do you want to learn first-hand what it was like to grow STARBUCKS COFFEE from only 28 STORES TO MORE THAN 15,000 stores spanning five continents? This week's guest, HOWARD BEHAR, has done that and a lot more. He is best known for guiding the Starbucks brand for 21 years as President of North America and as the founding President of Starbucks International.  His philosophy of SERVANT LEADERSHIP is memorable for introducing lessons such as “The Person Who Sweeps the Floor Should Choose the Broom” and “Only the Truth Sounds Like the Truth.” If you want to LEAD OTHERS MORE EFFECTIVELY and EXPERT ADVICE on what it takes to grow your current business exponentially, you must listen to how Howard did it using servant leadership and how you can too. Howard and I also discuss why and how the right business CULTURE is a primary driving force of any company's growth.  He reveals some of the policies he implemented to EMPOWER employees to make decisions that put customers first.  Part of this culture also involved recognizing employees, making sure they're paid well, and that their voices were heard daily. Let me leave you with two final (and INCREDIBLE) facts. The systems and practices Howard and others put in place continue to breed success to this day.  Although he retired when Starbucks had 15,000 stores, today, there are almost 33,000 STORES IN 83 COUNTRIES WORLDWIDE. Finally, and perhaps the most amazing thing of all, HOWARD SHARED HIS PERSONAL PHONE NUMBER AND EMAIL and encourages YOU to reach out and contact him because it brings him joy and purpose.   That's only happened one other time in all the shows I've taped, and quite simply one of the most impressive displays of servant leadership I've ever seen. If you want to know what success is all about, grab a hot cup of coffee and get ready to enjoy a great hour filled with valuable lessons you can use in your own business and personal life.

Mr. Howard Behar's career in business spans over 50 years, all in consumer-oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring. Mr. Behar is currently a Trustee for the Sheri and Les Biller Family Foundation and is on the advisory board of Anthos Capital. He formerly severed as a board member for: Starbucks, GAP, Shurgard, University of Washington Foundation, and IDTech to name a few. Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model. He has also authored two books on leadership titled It's Not About the Coffee and The Magic Cup. Connect with Howard at: Hb@howardbehar.com or 206.356.7766 Would you like to share your gratitude to a loved one or a group of treasured people in your life on your birthday? If so go to Gratitudespace.com/gift to learn how. Connect with Host, Gratitude Ambassador, author Chris Palmore the author of Dear 2020: Letters to a Year That Changed Everything and Dear Gratitude: An Anthology, at https://linktr.ee/Gratitudespace --- Send in a voice message: https://anchor.fm/gratitudespace/message

In this episode with Howard Behar, President Starbucks International (retired): ✔️ Living your life with a greater purpose in mind, ✔️ The difference between Autonomic and Servant leadership, ✔️ The "me" vs. "we" culture: which is leading to where - and so much more! Mr. Howard Behar's career in business spans over 50 years, all in consumer-oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring. Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model*. He has also authored two books on leadership titled "It's Not About the Coffee" and "The Magic Cup".

Howard Behar's career in business spans over 50 years, all in consumer-oriented businesses, and most recently as a speaker, advisor, mentor, and bestselling author. His wisdom, generosity, and level of integrity have had a profound impact on thousands of people who have been touched by his example, books, and speaking.Howard is known for such memorable lessons as “The Person Who Sweeps the Floor Should Choose the Broom” and “Only the Truth Sounds Like the Truth.” For 21 years Behar led Starbuck's domestic business as President of North America, and was the founding President of Starbucks International, opening the first store outside of North America in Japan. He served on the Starbucks Board of Directors for twelve years before retiring.Howard shares many important stories and his advice but really focuses on his roots, learning from his parents the importance of charity, the critical element of purpose in both people and companies, and why it is so important for us to get back to a society focused less on "me" and more on "we".Privacy Policy and California Privacy Notice.

Thank you for listening to our Finding Brave show, ranked in the Top 100 Apple Career Podcasts! “Everything you do in life is about serving another human being, and as long as you stay focused on that, you’ll never burn out. You may get tired, we all get tired, but you’ll never get bored of it because you’ll always understand what you’re here to do is to help other people. That is always energizing.” - Howard Behar You may have heard of servant leadership and the transformative power of it in our organizations, careers and lives, but for most people, they’ve never seen it in action so it remains a vague and elusive concept. To address this important topic and to help us learn specifically how to embody servant leadership in our lives, I’m thrilled to have the opportunity to speak with an individual who has dedicated his entire life to servant leadership, and embodies it both professionally and personally. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring. Hailed as “a hero of conscious capitalism,” “a passionate advocate for leading with purpose,” and a devoted student and teacher of the Servant Leadership Model, Howard’s motivational message inspires everyone to be a servant leader and to lead with and from their values first. As a renowned leader, speaker, author and mentor, Howard’s wisdom, generosity, and level of integrity have had a profound impact on thousands of people who have been touched by his example, books, and speaking. As the ultimate servant leader, Howard is known for such memorable lessons as “The Person Who Sweeps the Floor Should Choose the Broom” and “Only the Truth Sounds Like the Truth.” Howard is also the author of the classic book It’s Not About the Coffee, a guide to leading by putting people first, and The Magic Cup, a parable about the power of personal values, and he now travels the world speaking to leaders, organizations, and students. In today’s episode, Howard reveals the steps you can take to become a servant leader yourself, along with his powerful “6 P’s” that can become a powerful framework for the way you live. Living these traits will make a profound impact not only on your own life, but in the lives of every other human being with whom you interact. To learn more about today's guest, visit: http://howardbehar.com/ 

On this episode of The Built in Seattle Podcast, I talked with Howard Behar, former Starbucks President of North America, Founding President of Starbucks International, and Starbucks Board Member. Howard is the author of It's Not About the Coffee and The Magic Cup.For extras from this interview, subscribe to my weekly emailEpisode HighlightsWhat it was like joining Starbucks in 1989 as a startup.Why it wasn't about the coffee.Why Howard spent 4 days per week visiting stores"The Person Who Sweeps the Floor Should Choose the Broom""Only the Truth Sounds Like the Truth"How putting stores closer together highlighted product/market fit.The transition from a local niche business to international phenom.The questions Howard asked to connect with people on the frontlines.Why real conversations with 12 customers can beat 1M pieces of data.How brutal honesty led to an enduring leadership team.Why they entered Japan when people said "they aren't coffee drinkers"How incremental bets & learning led to big international growth.Why the most painful mistakes came from rushing.The principles of Servant Leadership from 50 years of study and practice.Where to follow Howardhttps://www.linkedin.com/in/howard-behar-24ba274/https://twitter.com/HowardBeharWhere to follow Adam:https://www.linkedin.com/in/adamschoenfeld/https://twitter.com/schoenyFeedback? Suggestions on who to interview? Email me anytime - adamseattlepodcast@gmail.com

In this episode of Founder StorieZ with Howard Behar, Howard is a renowned business leader, author, speaker. For 21 years Howard led Starbuck’s business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. During his tenure, he participated in the growth of the company from only 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for twelve years before retiring. He is the author of 2 books; It’s Not About the Coffee: Lessons on Leadership from a Life at Starbucks and The Magic Cup. In this episode, We go into his life story, how he landed at Starbucks, his time at Starbucks, and all the lessons he's learned along the way. Please enjoy and don't forget to subscribe. VIDEO EPISODE: https://youtu.be/oeGXNNTcncc Ephraim Yarmak: https://www.linkedin.com/in/ephraimyarmak/ Howard Behar: http://www.howardbehar.com/ https://www.linkedin.com/in/howard-behar-24ba274/

In this episode I interview Howard Behar, renown business leader former President of Starbucks International and Starbucks North America, as well as best selling author of the Magic Cup and Its Not About the Coffee about corporate culture; how to create and sustain a people first organizational culture.

For 21 years Behar led Starbucks' domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. During his tenure, he participated in the growth of the company from only 28 stores to over 15,000 stores spanning five continents.  He served on the Starbucks Board of Directors for twelve years before retiring. Additionally, Howard is the author of It's Not About The Coffee: Leadership Principles from a Life at Starbucks. His second book is titled The Magic Cup: A Business Parable About a Leader, a Team, and the Power of Putting People and Values First. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "There are no stressful situations, only stressful responses." In today's episode with Howard Behar we will discuss: Serving others is everyone's purpose People problems are the hardest to fix Going from 28 stores to 15,000 Your problems are usually people problems Forget balance; you need integration Depression after retiring The six P's Have a purpose greater than yourself Have passion for what you do Be persistent, figure out how to get over, under, or around d obstacles in life; or change course Have patience about your journey Performance: people don't like to be measured; be in the moment Everything we do in life is about serving people Communcation Trust How and Why Starbucks has so many stores so close together Servant leadership Today's sponsor: Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times.Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Contact info: Email Howard's assistant for booking: klewis@howardbehar.com Email Howard directly: hb@howardnehar.com Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Howard Behar for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Mr. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring.Mr. Behar now serves on several boards, including iD Tech, Education Elements and the advisory board of Anthos Capital. His non-profit commitments are to the University of Washington Foundation, UW Business School mentoring program and as a Trustee for The Sheri and Les Biller Family Foundation. Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model.He has also authored two books on leadership titled It's Not About the Coffee and The Magic Cup.http://howardbehar.com/

"We aren't in the coffee business.  We are in the people business serving coffee." - Howard Behar Howard Behar is the founding President of Starbucks International and coined the term Servant Leadership.  Servant Leadership is a buzz word in Corporate America today with leaders putting people first and always keeping people at the forefront.  The question is - how can every leader put people first when they have a business to deliver?   That question is easy.  Servant Leadership isn't necessarily a responsibility, but it's a way of life - the way you treat people, the way you act and TRULY keeping people at the forefront of EVERYTHING you do. In today's episode, Chase + Howard break down the definition of Servant Leadership and discuss how to implement this into your life. This is the perfect episode especially as we all feel a little anxious about COVID-19.  Tune in today to escape Corona and to feel good about life again! Make sure to share the show with your friends!  Find us on social media: Instagram: @_MillennialWayTwitter: @_MillennialWayFacebook.com/itsmillennialtalkitsmillennialtalk.comCredit for music used in this podcast:

Chip Wilson is an entrepreneur and business leader, best known as the founder of the yoga-inspired company Lululemon Athletica. Chip is a visionary in the technical elements of active apparel and fashion. In 1979, he founded his first retail apparel company, Westbeach Snowboard, which sold apparel targeted at the emerging surf, skate, and snowboard markets. He went on to sell Westbeach in 1997 and founded Lululemon Athletica in 1998. He is the author of Little Black Stretchy Pants: The Unauthorized Story of Lululemon. You can find more about Chip at www.chipwilson.com For 21 years, Howard Behar led Starbucks' domestic business as president of North America, and he became the founding president of Starbucks International. During his tenure, Howard participated in the growth of the company from only 28 stores to over 15,000 stores, spanning five continents. He served on the Starbucks board of directors for twelve years before retiring. He is the author of two books: It's Not About The Coffee, and The Magic Cup. You can find more about Howard at www.howardbehar.com Where Others Won't is recorded at Apollo Studios in downtown Toronto. It is produced and edited by Adam Esker. You can contact Cody directly by visiting www.codyroyle.com

Visit EOFire.com for complete show notes of every Podcast episode. Howard retired from Starbucks after 21 years, where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. He participated in the growth of the company from 28 stores to over 15,000. He has written two books: The Magic Cup and It's Not About the Coffee.

Episode 139 is live! This week, we talk with Howard Behar in Seattle, WA. Howard is a business leader, author, speaker, and mentor. For 21 years, Howard led Starbuck’s domestic business as President of North America, and he became the founding President of Starbucks International, opening the very first store outside of North America in Japan. He has authored two books, including It’s Not About The Coffee: Lessons On Putting People First from a Life at Starbucks – and The Magic Cup: A Business Parable About a Leader, a Team, and the Power of Putting People and Values First. On today's episode, Howard shares his insights on why the human connection is so important in business and at Starbucks. He also shares tips on how to understand what our employees’ value, the 6 values we should pursue in our careers, and how to tell if a company aligns to our core values. Listen and learn more! You can play the podcast here, or download it on iTunes or Stitcher. To learn more about Howard, visit his website here: http://howardbehar.com/. You can also follow him on Twitter at @HowardBehar. Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching. Don’t forget to help me out. Subscribe on iTunes and leave me a review!

Have you ever asked yourself the following question: “How can I lead the people in my organization better?" Today's episode is something special my friends. If you've asked yourself that question before then be sure you listen to Season 2 Episode 35 with Starbucks International former president Howard Behar. In order to lead and help others you must first learn to lead yourself. Once you've done that you must then learn how to lead others by being of service to them. Howard was 44 years of age when he started with Starbucks and they encouraged him to use all his years of experience to put the people first and help explode the companies growth. There is a big lesson in this episode… before you can lead others, you must be able to lead yourself. In this episode we focused on: 1. How to be a Conscious competent in terms of leading people 2. How to take affirmations from black and white and turn them into color 3. Affirmations don't work unless you do this. Today were diving deep... with Howard Behar! For those of you who are ready to surround yourself with the right people, it's time! We are planning our next exclusive Mentee Mastermind experience, version 2.0. This event is limited to 15 people…and there is an interview process you must go through to be a part if it. This event will bring you targeted mentorship, accountability partners and open the doors to being a lifetime part of something truly special. If you are interested, be sure to apply now: menteepodcast.com/mastermind Links & Tools From This Episode HB@howardbee.com http://howardbehar.com/ Apply for The Mentee Mastermind: menteepodcast.com/mastermindhttps://www.facebook.com/thementee/?ref=br_rs If you've enjoyed this episode, please subscribe to the Mentee Podcast on iTunes and leave us a review for the show. Free Resources at http://menteepodcast.com/resources/

Howard Behar led Starbuck's domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. He is also the author of It's Not About the Coffee and The Magic Cup. Today he joins Kevin to chat about servant leadership, growing your organization and finding joy in it all. He suggests that performance matters in all aspects of our lives and influence does not come from power but form serving other people

Servant Leadership Principals - Mr. Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International.

Brad interviews Howard Behar, an author, speaker and advisor, and the former President of Starbucks North America and Starbucks International. Brad and Howard discuss servant leadership in business. In addition, they examine the idea that servant leadership is a full-time position not a case by case thought process. They also discuss the position of values in a company and how Howard went about building his people-centred culture at Starbucks. Howard explains his 6 Ps and concludes with a parable on servant-based leadership.

Howard retired from Starbucks after 21 years, where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. He participated in the growth of the company from 28 stores to over 15,000. He has written two books: The Magic Cup and It's Not About the Coffee. Sponsors: LegalZoom: Invest your time and money in your business, and use LegalZoom for the legal stuff. Save even more by entering EOF in the referral box at checkout! Braintree: Looking for an easier way to accept payments from your customers? Braintree lets you accept all forms of payment in over one hundred and thirty currencies!

Have you ever wondered how Starbucks created and sustained their culture throughout their skyrocketing growth? Our guest for today's show is the man who knows, Mr. Howard Behar. Howard is the former President of both Starbucks North America and Starbucks International. He was at the helm when they went from 28 stores to 15,000! On today's show, Howard share lessons he has learned about why culture matters in every organization, what employees really care about and want to see from their leaders, and much more! This is an absolutely riveting conversation about the necessity of a healthy company culture. Listen to this episode and discover: · What is a company's culture reflective of? · Why you must be intentional about the culture you create and live by. · Why it's all P2P, and what that means. · What doesn't work in terms of an employee reward structure? · What happens when an organization says one thing, and does another. · And so much more! Episode Overview All companies and organizations today know culture is important. But if everyone knows this is true, why isn't every work environment thriving? Clearly, mistakes and misconceptions are still out there about what it takes to not only have a culture, but implement and sustain it. When I asked Howard what some of those mistakes and misconceptions are, he said one of the most common is companies hiring a consultant to "give" the company a culture. Consultants are there to help along the journey but they can't give culture. Culture exists in every organization, whether or not it is defined. Culture is living within every company, it just may be unintentional. The other misconception he touches on is the culture of conflict. This happens when a company says one thing, and does another. They say they uphold certain values and principles, but the behavior of the organization's leaders say they do not. If the leadership doesn't live the principles of the organization, neither does the rest of the organization. The opposite is obviously true as well: when the leadership lives up to its promises, so does everyone else. Leadership sets the standard for the rest of the team. This also applies to the rewards and compensation structures of any company. Howard shares the green apron book from Starbucks as a rewards example. It is a book that outlines the values and how those values come to life within the company. Based on that book, little cards were created and distributed to everyone. The cards had all of the values from the green apron book and they had blank lines on which a person could write something specific. People were encouraged to catch their fellow employees doing something that exemplified the values on those cards, to write a note on the blank lines about the person's actions and then give that card to the person as a token of appreciation. These cards were given out to anyone by anyone within the company, as long as it was for a specific reason. Those reasons could be anything from treating a customer like a friend to giving back to the community they work in to helping a struggling co-worker on a project. Howard says people would receive these cards and put them up around their offices and cubicles. You'd often see 10-15 cards spread out around the person's work space, and it was a reminder of the good things people were doing and the good that Starbucks represented in the employees' lives and the customers' lives. On this episode, Howard shares another personal story about building a team from scratch and how he knew the right person for the right role. He also gives one piece of advice for fostering a positive culture in your organization. You'll hear that and more on today's Grow My Revenue!

“We’re in the people business serving coffee, not the coffee business serving people.” ~ Howard Behar As the president of Starbucks North America and Starbucks International, Howard Behar spent over 20 years helping grow the company into a worldwide phenomenon. During those years, he was integral in establishing and nurturing the Starbucks culture. Since the beginning, […] For additional content and links, visit http://www.EngagingLeader.com

Segment 1: Howard Behar's career in business spans over 50 years, all in consumer oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led the domestic business as President of North America and was the founding President of Starbucks International. Segment 2: Howard Love has founded or co-founded over 15 businesses and invested in over 50 startups including Trulia and HotelTonight. Segment 3: Mark Rampolla is the cofounder and Managing Partner of Powerplant Ventures.  He was the founder and CEO of ZICO Beverages from 2004 until 2013, when it was purchased by The Coca-Cola Company. Segment 4: As the founder of Juice Inc., Brady Wilson functions as a human energy architect, working with leaders to build the conditions in which innovation, value creation and unforgettable customer experiences can flourish. Segment 5: Rachel Durkan is the founder and owner of Paradigm Marketing and Design which provides comprehensive marketing services including strategy development and execution, and creative solutions.Sponsored by Nextiva.

Founding President of Starbucks International, Howard Behar, shares critical leadership lessons and business insights stemming from powerful experiences of early childhood in his father’s Seattle market, to building Starbucks Coffee from 28 stores to over 15,000 stores spanning five continents. He shares his memories, insights and thoughts on what needs to change in so many of today’s leadership approaches, and touches on our current political environment, our deep need for truth and trust at work, and the misguided myth that people are “assets” to be owned.

Listen is as we talk with Howard Behar, former president of Starbucks International about how he was able to achieve such dramatic growth.