If you're passionate about mastering self-leadership, you're in the right place. I've dedicated my career to understanding the science and practice of positive leadership. I Integrate evidence-based principles from the fields of positive psychology with those in leadership and organizational excellence that will help you develop real-life solutions to solve your greatest challenges. Each week I'll bring world-class content with industry experts to help you use positive leadership to build a peak performance culture.
Dianna Fioravanti, the trailblazing president of Kuehne + Nagel Canada, joins us to unveil her transformative "REAL" leadership model—Resiliency, Empathy, Authenticity, and Legacy. As the first female President in her organization, Dianna shares her journey of breaking barriers, achieving gender parity on her executive team, and leveraging self-leadership in a post-COVID world. Get ready to be inspired as she details her strategies for flipping the switch from a fixed mindset to a proactive, growth-oriented approach, all while emphasizing the power of self-awareness and authenticity in effective leadership.During our conversation, Dianna opens up about the importance of resilience and leading with authenticity, especially during challenging times. She shares personal anecdotes about overcoming imposter syndrome and highlights the necessity of creating a safe environment where team members are encouraged to fail forward and learn quickly. Discover how Dianna's empowering perspective on embracing one's uniqueness and building a supportive, innovative culture has not only driven organizational success but also empowered other women to pursue leadership roles.Explore the critical role of emotional intelligence and personal connection as Dianna recounts her experiences fostering a positive team culture through trust-building and storytelling. Her insights into embedding diversity, equity, and inclusion within organizational values offer a blueprint for transformational change. Plus, she delves into the future of leadership with AI, sharing how embracing change with optimism can unlock new potentials for growth and efficiency. Join us for an enlightening episode packed with practical advice and leadership wisdom that will leave you ready to lead with heart and hustle.What You'll Learn- Strategies for flipping the switch from a fixed mindset to a growth-oriented approach.- Overcoming imposter syndrome.- Creating a safe environment for team members to "fail forward" and learn quickly.- Building a culture of trust, innovation, and emotional intelligence.- Why the best executives lead with empathy- Embracing AI and change for the future of leadership.Podcast Timestamps(00:00) – Keeping it R.E.A.L. – A Blueprint for Leadership Excellence(06:52) - Staying Resilient and Authentic as Leaders(17:40) - Building a Positive and Empowering Culture(30:22) - Fostering Connection(34:02) - Leading with Empathy(46:39) – The Power of Stories(51:20) - Navigating A.I. Transformation for Future LeadershipKEYWORDSPositive Leadership, Resilience, Empathy, Authenticity, Legacy, Gender Parity, Self-Leadership, Growth Mindset, Self-awareness, Psychological Safety, Fail Forward, Fostering Innovation, Emotional Intelligence, Creating Personal Connection, Building Trust, The Power of Storytelling, Diversity, Equity, Inclusion, Artificial Intelligence, Optimism, Navigating Change, Positivity, Gratitude, CEO Success
Have you ever been caught in a conversation where you felt unheard or misunderstood? On this episode of the Do Good to Lead Well podcast, I'm exploring the transformative power of effective listening. With insights from Stephen Covey's timeless principle of seeking first to understand, and a revealing study from Zenger Folkman in Harvard Business Review, I uncover the real markers of great listening. It's not just about nodding silently; it's about engaging mindfully, channeling curiosity through thoughtful questions. These skills help us navigate today's polarized landscape and build bridges where there were none.Active listening is more than a skill; it's an art that can mend divides and strengthen connections. Drawing from my own experiences, I share how misplaced advice during an enthusiastic travel story highlighted the pitfalls of assuming rather than understanding. Empathy and emotional intelligence are key, especially in a tech-driven world where face-to-face interactions are rare. By being present, asking the right questions, and truly listening, we can foster more meaningful relationships and learn from disagreements. Tune in to this episode and discover how great listening can lead to a brighter, more connected future. What You'll Learn- Why listening is a crucial skill in our personal and professional lives.- Common misconceptions about effective listening.- Is being silent sufficient to demonstrate great listening?- It's all about timing when it comes to giving advice.Podcast Timestamps(00:00) – Why Listening is a (Leadership) Superpower(02:52) – Key Behaviors of Great Listening(15:47) – A Personal Example(19:11) – A Final ThoughtKEYWORDSPositive Leadership, Active Listening, Communication Skills, Empathy, Emotional Intelligence, Effective Communication, Seek First to Understand, Asking Questions, Building Relationships, The Power of Curiosity, Navigating Disagreements, Unsolicited Advice, Polarized World, Open Dialogue, CEO Success
Join me for an engaging conversation with Siri Chilazi, a senior researcher at the Women in Public Policy Program at Harvard Kennedy School, as we explore the crucial topic of fairness in the workplace. Together, we discuss the thoughtful process behind the title of her bestselling book, Make Work Fair, which emphasizes actionable steps to align workplace dynamics with fairness. Siri's expertise as a behavioral scientist provides valuable insights into how organizations can align their practices with their values and aspirations, ensuring inclusivity and equality. Having had the privilege to meet Siri in person at a CEO Mastermind event I recently hosted at Harvard University, I can attest to the powerful impact of her insights on an audience.We unravel the complexities of meritocracy and fairness, diving into real-world examples where biases permeate hiring practices. Through audit studies, we uncover the disturbing reality that meritocracy often remains an ideal rather than a lived reality. Our conversation challenges these discrepancies, emphasizing the importance of clear dialogue and thoughtful intervention. We explore how small, behaviorally designed interventions, like a short video in a global firm, can significantly improve female and international representation, showcasing the power of targeted efforts in creating equitable opportunities.This episode also touches on the strategic use of data to evaluate and address biases in hiring, urging a culture of curiosity and continuous improvement. We emphasize the collective responsibility for Diversity, Equity, and Inclusion (DEI) and the need to recalibrate efforts to avoid unintended consequences. Discover how by harnessing diverse talents and perspectives, we can build inclusive workplace cultures where everyone feels they belong and can thrive.What You'll Learn- The myths of meritocracy and the real biases affecting hiring practices.- Innovative, behaviourally-designed interventions for fostering inclusivity.- How grassroots initiatives can drive system-level change.- The critical role of data in evaluating biases and the importance of continuous improvement.- The need to recalibrate DEI efforts to avoid unintended consequencesPodcast Timestamps(00:00) - Make Work Fair: More Than A Title(15:27) - Fairness in Workplace Practices(30:06) - Meritocracy and Fairness in Organizations(38:45) - Igniting Change Through Bottom-Up Approaches(46:07) - Building Inclusive Workplace Cultures With DataKEYWORDSPositive Leadership, Focus on Fairness, Make Work Fair, Inclusive Environments, Meritocracy, Overcoming Biases, Improving Hiring Practices, Audit Studies, Diversity, Equity, Inclusion, Grassroots Initiatives, Driving Positive Organizational Change, Leveraging Data, Unintended Consequences, Data-Driven Decisions, CEO Success
Can you be likeable and a badass at the same time? Bestselling author and award-winning professor Alison Fragale answers this question with a resounding “Yes!” Join us in this engaging conversation as we uncover the scientific secrets of blending respect with approachability. Alison shares insights from her groundbreaking book, "Likeable Badass," where she combines her expertise in management consulting and organizational psychology to help individuals—especially women—master the art of influence and negotiation. Discover how you can leverage the science of status to enhance career success and life satisfaction.Get ready to explore the delicate dance between generosity and strategic career advancement. Learn to strategically navigate tasks and relationships, ensuring you build a supportive professional network well ahead of promotion time. Alison also delves into the fine line between being approachable and authoritative, offering tips on how first impressions can shape perceptions of status and how to avoid common pitfalls.Finally, we address the impact of imposter syndrome and gender biases, with powerful strategies for overcoming self-doubt and enhancing communication. Alison emphasizes authentic self-presentation and the role of mentors and allies in achieving leadership success. Whether you're just starting your career or aiming for the next level, our conversation offers actionable insights on building a genuine, influential professional identity without burning bridges or becoming a doormat. This episode is a must listen.What You'll Learn- Navigating career paths with confidence and charisma- Strategies for balancing generosity with strategic relationships- Overcoming gender biases and mastering influence in the workplace- Practical advice for tackling imposter syndrome and promoting authentic communicationPodcast Timestamps(00:00) – What is a Likable Badass?(09:21) - Balancing Generosity and Strategic Relationships(14:38) - Navigating Status and Gender Bias(23:43) - Mastering the Art and Science of Communication(34:20) - Overcoming Imposter Syndrome(46:45) – The What and Why Power of “Other Promoters”KEYWORDSPositive Leadership, Likable Badass, Career Success, Personal Relationships, Managing Biases, Elevating Influence, Strategic Generosity, Fostering Meaningful Relationships, Beware Non-Promotable Work, Increasing Authority, The Power of First Impressions, Reciprocity Principle, Embracing Authenticity, Overcoming Imposter Syndrome, Navigating Self-Doubt, Personal Growth, Building Allies, CEO Success
What if the key to future success lies in your ability to harness past challenges? This solo episode of the Do Good to Lead Well podcast dives into the essence of resilience and leadership through the transformative power of reflection. I introduce a game-changing three-step reflection exercise designed to reveal your inherent strengths and available resources. By asking yourself strategic questions about past challenges, you can build a personal resilience toolkit. This episode encourages listeners to see reflection as morethan just a personal growth tool; it's a pathway to leading resilient teams in our complex, ever-changing world.We further explore how adopting a resource-based approach can bolster not only your confidence but also that of your entire team. In particular, I share how the three-step process can also be applied as a coaching tool, to support your team members and/or the people you care about as they navigate their own challenges. The future is less daunting when tackled together, and this episode lays the groundwork for facing it with courage and collaboration.What You'll Learn- A game-changing three-step reflection exercise.- How to harness both personal and team strengths.- Techniques to transform challenges into incredible growthopportunities.- Strategies for shared learning and resilience-building to keep you inspired and motivated!PodcastTimestamps(00:00) – An Introduction to Resilience(05:02) – Leveraging Strengths for Resilience(12:26) – Building Resilience in Others Through Coaching ConversationsKEYWORDSPositive Leadership, Resilience, VUCA, Overcoming Challenges, Leveraging Strengths, Identifying Resources, The Power of Reflection, Building Resilient Teams, Managing Stress, Increasing Our Confidence, Collaboration, Self-Discovery, Personal Growth, Resilient Mindset, Resilient Leadership, Reflective Practice, Identifying our Strengths,CEO Success
Paula Davis, a bestselling author and workplace stress expert, unveils the secrets to thriving in high-pressure environments. Her journey from the courtroom to applied positive psychology brings unique insights into fostering resilience and well-being at work. Paula's latest book, "Lead Well: Five Mindsets to Engage, Retain and Inspire Your Team," serves as a toolkit for leaders striving to combat stress and disengagement.We explore the delicate balance between workplace wellness and overall well-being, dissecting how leadership and team dynamics hold sway over employees' happiness, stress levels, and purpose. It's not just about offering yoga classes or healthy lunches; it's about cultivating an environment where growth and resilience can flourish.By challenging teams with opportunities for mastery, leaders can ignite a spark of ongoing learning and professional development. Paula shares practical strategies for fostering this growth, encouraging leaders to align personal and professional aspirations with team goals.Building intentional relationships takes the spotlight as we discuss methods to cultivate a sense of community within teams. From "Seinfeld meetings"—those unstructured, agenda-free gatherings—to shared meals that bring teams closer together, we emphasize the importance of trust and rapport. This episode is filled with actionable insights for leaders to inspire their teams and create a thriving workplace culture.What You'll Learn- Discover the innovative concept of "sticky recognition" andhow it can transform team motivation.- Understand the delicate balance between workplace wellness and overall well-being.- Learn how leaders can challenge teams for growth and resilience through focusing on mastery.- Explore methods to build intentional relationships and cultivate a sense of community within teams.- The importance of mental agility in today's AI-driven world.Podcast Timestamps(00:00) – An Introduction to the 5 Mindsets(08:31) – The Science and Practice of Employee Recognition(17:18) – Wellness Versus Well-Being? Where Organizations Can Miss the Mark(25:10) – Leadership Lessons from Seinfeld (28:58) – The ABCs of a Culture of Flourishing(33:08) – The Importance of Leadership Buy-In(48:26) – Managing Stress and Enhancing Mental AgilityKEYWORDSPositive Leadership, Workplace Stress, Resilience, Well-being, Team Dynamics, Burnout, Positive Psychology, Employee Recognition, Increasing Motivation, Team Engagement, Organizational Culture, EstablishingCommunity, Mental Agility, Human-Centered Skills, CEO Success
Jeff Wetzler, co-CEO of Transcend and former Chief Learning Officer at Teach for America, joins us to share his journey in unlocking human potential through the power of inquiry. With a rich background in transforming educational landscapes, Jeff discusses his book "Ask: Tap into the Hidden Wisdom of the People Around You." Our conversation explores how leaders can use powerful questioningtechniques to uncover hidden insights within themselves and within their teams, fostering a collaborative and innovative environment that drives decision-making and shared understanding.Curiosity takes center stage as we unpack the concept of evidence-based leadership, where science meets real-world application. Jeff and I shine a light on the unspoken thoughts and challenges encountered in professional settings and the valuable insights that can be gained when these thoughts are communicated clearly and openly. We emphasizethe significance of creating a learning environment where honest feedback is encouraged, allowing mutual learning and problem-solving to flourish. Drawing from expert insights, including those of Amy Edmondson, we discuss strategies for crafting questions that genuinely seek to uncover deeper understanding.The transformative power of open-ended questions is a recurring theme throughout our discussion, offering listeners a tool to foster authentic dialogue and inclusivity. By contrasting open-ended questions with leading ones, we illustrate how genuine exploration can lead to higher-quality and more creative solutions. We highlight techniques for rekindling innate curiosity and fostering a more inquisitive mindset, encouraging a dynamic and innovative organizational culture. Whether you're a leader looking to enhance team dynamics or simply curious about the benefits of inquiry over advocacy, this episode offers a wealth of insights into harnessing the power of questions.What You'll Learn- How to utilize the power of inquiry to enhance leadership effectiveness.- Techniques for unlocking a team's full potential through curiosity.- The impact of masterful questioning on innovation within a team.- Ways in which open-ended exploration fosters inclusivity.Podcast Timestamps(00:00) - Unlocking Human Potential Through Questions(09:51) – How to Use Questions to Enhance Communication(19:42) – Curiosity: A Crucial Skill for Life and Leadership(33:24) - The Power of Open-Ended QuestionsKEYWORDSPositive Leadership, Unlocking Human Potential, The Power of Inquiry, Evidence-Based Leadership, Curiosity, The Art of Asking Questions, Open-Ended Questions, Organizational Behaviour, Creating A Learning Environment, Improved Decision-Making, Effective Communication, Leading with Vulnerability, Inquisitive Mindset, Questioning Techniques, Authentic Dialogue, Innovative Solutions, CEO Success
In my latest solo episode for the Do Good to Lead Well podcast, and inspired by my own vacation, I explore the transformative power of taking time off. Evidence tells us that vacations provide us with numerous benefits, including igniting our creativity, enhancing your job performance, and even lowering the risk of heart problems. We'll also discuss why so many of us, despite knowing these benefits, let our vacation days go unused, contributing to stress and burnout.We'll tackle the mental barriers that hold us back from enjoying well-deserved breaks and challenge the myths around ambition and indispensability. Reflect on your own beliefs about taking time off and learn practical strategies to overcome these hurdles. From effective delegation to embracing the natural fear of disconnecting, I'll offer actionable advice on maximizing your vacation. By fullyembracing your time away, you can return to work not only recharged but with a fresh perspective to excel. Prioritize your well-being and professional growth by making vacations an integral part of your life strategy.What You'll Learn- How taking small breaks can supercharge creativity.- Rest provides rocket fuel for your job performance.- Secrets to overcoming mental barriers related to taking vacation.- Strategies to unlock the full benefits of a vacation.- The importance of prioritizing rest for personal and professional growth.Podcast Timestamps(00:00) – The Science Behind the Importance of Taking Vacations(07:42) – Not All Vacations Are Created Equal – How to Maximize the Benefits of Your VacationKEYWORDSVacation, Rejuvenating, Managing the Fear of Disconnecting, Enhancing Well-being, Avoiding Burnout, Mental Blocks, Self-limiting Beliefs, Effective Delegation, The Power of disconnecting, Take Your Holidays, CEO Success
On this week's episode of Do Good to Lead Well, I speak with Jay-Ann Gilfoy, CEO of Meridian Credit Union, to discuss the critical qualities of effective leadership in today's ever-changing world. Listen in as Jay-Ann shares her insights on the importance of agility, transparency, and curiosity. She emphasizes the role of empathy as a foundation for understanding diverse perspectives and making informed decisions. Jay-Ann also explores how fostering an abundance mindset within organizations can create opportunities and drive growth, offering valuable strategies for building positive cultures.Our conversation continues with an exploration of fostering trust within organizations. The discussion highlights the significance of transparency, active listening, and creating spaces for honest feedback, especially during challenging times. Discover how these practices led Meridian Credit Union to be recognized by Forbes as one of Canada's Best Employers.We also explore the role of self-care in leadership and how to maintain resilience in the face of life's challenges. Discover the importance of focusing on controllable aspects, maintaining a healthy lifestyle, and employing strategies like the "24-hour rule" to manage emotional reactions. Jay-Ann shares her insights on the integration of AI in leadership, encouraging curiosity and proactive engagement with new technologies to enhance productivity and decision-making.Tune in for another inspiring and insightful episode from anaward-winning CEO.What You'll Learn- How to build trust within organizations.- Strategies for fostering resilience.- The power of abundance thinking.- Approaches to creating an inclusive organizational culture.- The importance of leadership qualities like empathy and agility.- The role of transparency in effective leadership.- Strategies for integrating AI and technology in the workplace to maximize innovation and growth.Podcast Timestamps(00:00) – The Key Qualities of Effective Leaders(10:28) - Fostering Trust in Organizations(23:14) – The Power of Self-Care(27:30) - Creating a Culture of Belonging(33:00) - Building Resilient Organizations(47:56) - Embracing A.I. in LeadershipKEYWORDSPositive Leadership, Agility, Abundance Thinking, The Power of Transparency, Empathy, Fostering Trust, Creating Belonging, Organizational Culture, Credit Unions, Positive Culture, Active Listening, Self-Care, Resilience, A.I. Leadership, Employee Resource Groups, OrganizationalLearning, Adapting to Technology, Future of Work, CEO Success
Dr. John Hillen, a distinguished CEO of a publicly traded company and former US Assistant Secretary of State, shares his insights on strategic leadership that you won't want to miss. With his latest book, "The Strategy Dialogues," Dr. Hillen demystifies the art of strategy through engaging conversations, making it approachable for everyone. As we unpack the attributes that differentiate a visionary leader from the rest, Dr. Hillen sheds light on how strategic thinkers see opportunities in challenges and prioritize long-term goals over immediate tasks. We highlight the crucial balance between strategic thinking and planning, providing actionable recommendations for senior executives to weave a strategic mindset into their daily practices, and avoid the common trap of letting meeting schedules drive decision-making.We also examine how organizations can leverage strategic thinking to gain a competitive edge in rapidly changing landscapes. By aligning with emerging trends and staying true to their strengths, businesses can not only survive but thrive amidst digital transformation. Empathy, communication, and understanding AI's role are presented aspivotal elements in leading change effectively. Most importantly, we emphasize that strategic thinking is not an exclusive privilege of big corporations; it's a vital tool for organizations of all sizes aiming to succeed in today's dynamic world.What You'll Learn- Attributes of visionary leaders and how they transform challenges into opportunities.- Balancing strategic thinking with effective project management for organizational growth.- Leveraging empathy, communication, and AI in leading change.- Practical strategies for aligning with emerging trends and gaining a competitive edge.Podcast Timestamps(00:00) – What Does Strategy Actually Mean?(13:21) – The Qualities and Practices of Strategic Leaders(24:15) – The Balance Between Strategy and Execution(41:22) – Using Strategy for Competitive Advantage and Differentiation(52:20) – Strategy in the Digital EraKEYWORDSPositive Leadership, Strategic Leadership, Strategy, Visionary Leader, Strategic Thinker, Strategic Planning, Digital Transformation, Empathy, A.I., Competitive Advantage, Leading with Innovation, Mergers and Acquisitions, Effective Change Management, Adapting to Technology, CEO Success
On this episode of Do Good to Lead Well, I speak with Jim Estill, the innovative CEO of Danby Appliances, who started his entrepreneurial journey from the trunk of his car, driven by a personal need and a passion for technology. Jim's story is not just about building a business; it's about the transformative power of pursuing what truly excites you. We unravel Jim's insights into leadership, where authenticity and growth are paramount, and explore how his commitmentto philanthropy—like sponsoring Syrian refugee families—reflects a deep-seated family ethos of giving back to the community.Authenticity and connection emerge as central themes as we navigate the art of leadership in challenging times. Jim shares how gratitude can galvanize a team, enhancing happiness and performance by aligning roles with individual skills and passions. This episode also underlines the importance of personal development, encouraging listeners to learn from those whose success we wish to emulate.Rather than feeling frustrated by where we are, use these role models for motivational fuel towards a positive future.Exploring leadership in the modern era, we highlight the delicate balance between empathy and tough business decisions. Core values emerge as guiding principles for organizational identity, shaping hiring and firing decisions in a manner that is both genuine and actionable. As we discuss the evolving role of technology and AI in business, humility and open-mindedness become the cornerstones of effectiveleadership. Join us as we close with revisiting the transformative power of gratitude, leaving you inspired to nurture relationships and embrace the positivity around you.What You'll Learn- How Jim Estill transitioned from selling computers out of a car trunk to leading a major company.- Key insights into effective entrepreneurial leadership.- The transformative power and importance of gratitude in business and leadership.- Strategies for fostering a culture of empathy and authenticity.- The significance of maintaining unwavering core values in business.- Techniques for navigating the fast-paced world of modern business successfully.Podcast Timestamps(00:00) – The Power of Doing Good(12:11) – Effective Leadership Through Authenticity and Growth (23:03) – Embrace Core Values(35:22) – How to Build Success Habits(47:01) – Positive Leadership in the Age of Technology(56:20) – Leading with Gratitude and ImpactKEYWORDSPositive Leadership, Entrepreneurship, Authenticity, Growth, Philanthropy, Community-Focused, A.I., Empathy, Tough conversations, Leading with Gratitude, Managing Performance Reviews, Building Success Habits, The Power of Micro Habits, Humility, Open-mindedness, Personal Development, Core Values, Giving Back, CEO Success
Discover how to revolutionize your organization by embedding inclusion into its very DNA. Explore the foundations of Amri's groundbreaking book, "Reconstructing Inclusion," which challenges the norms of traditional DEI approaches. Through his experiences at Novartis, Amri shares how organizations can cultivate environments where everyone thrives by aligning skills and capabilities with their purpose.Addressing the elephant in the room, we tackle the current backlash against DEI efforts and explore the concept of anti-fragility. Learn how creating spaces for civil dialogue and fostering cognitive diversity can combat ideological resistance and enhance productivity. Amri also highlights how focusing on agency and prevention versus (over)reaction leads to a more sustainable and inclusive organizational culture.We close the conversation unpacking the nuances of cultural intelligence and relational fitness, vital tools for navigating the complexities of building inclusive environments for all. Join us for this transformative conversation where you will walk away with actionable strategies to foster growth, collaboration, and inclusivity in your organization.What You'll Learn- How to build sustainable and inclusive organizations.- A challenge to traditional DEI frameworks.- An introduction to the COST model—Care, Openness, Safety, and Trust.- Ways to create vibrant, thriving work environments that inspire and empower everyone.Podcast Timestamps(00:00) - Creating Inclusive and Generative Organizations(10:27) - Navigating DEI Backlash and Anti-Fragility(23:02) - Creating Inclusive Organizations(28:20) - Embracing Inclusion Beyond Surface Identities(41:51) - Navigating Cultural Intelligence for Inclusion(47:46) - Sustainable Inclusion Practices in OrganizationsKEYWORDSPositive Leadership, Inclusive Organizations, Social Capitalism, Inclusion Strategy, DEI Frameworks, Sustainable Practices, Anti-Fragility, Cognitive Diversity, Respectful Dialogue, Cultural Intelligence, Relational Fitness, Inclusive Leadership, Collaborative Growth, Mutual Understanding, CEO Success
What happens when an organization fails to define its core values, allowing them to become mere decorative words on a wall rather than the guiding principles they are meant to be? Join me as I draw inspiration from my recent conversation with Garry Ridge, the Chairman Emeritus and former CEO of the iconic WD-40 Company. While the terms are often used interchangeably, I talk about the crucial distinction between values and beliefs and use real-world scenarios where lack of clarity leads to confusion and inconsistency. Together, we'll explore how to translate values into actionable behaviors that serve as anchors and navigational compasses for individuals and teams alike. Last but not least, we examine why organizations benefit from having a values hierarchy. What You'll Learn:• How to transform organizational values into actionable strategies.• The impact of core values on effective decision-making.• Ways to enhance integrity within the organization.• Strategies to improve team cohesion through shared values.• The power of a values hierarchy.Podcast Timestamps:(00:00) The Power of Organizational Values(12:37) Prioritizing Organizational Values for Clarity(19:30) Maximizing Values Alignment: The Role of IntentionKey Topics Discussed:Organizational Values, Translating Values Into Action Garry Ridge, WD-40 Company, Prioritizing Values, Maximizing Clarity, Ensuring Alignment, Values-Based Decision-Making, Increasing Trust, Creating A Culture of Integrity, Building Cohesion, Doing the Right Thing, Fostering Empowerment, Positive Team Dynamics, CEO SuccessMore of Do Good to Lead Well:Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
More of Garry:Garry Ridge is a leadership coach, author, and culture expert dedicated to helping organizations build workplaces where people feel valued, connected, and inspired. As Chairman Emeritus of the WD-40 Company, he spent over 35 years leading, growing, and transforming global businesses, fostering a culture of innovation and engagement. Now, he coaches executives, advises organizations, and speaks worldwide on the power of workplace culture. A board member for The Gorilla Glue Company and Eastridge Workforce Solutions, Garry also taught leadership principles as an adjunct professor at the University of San Diego. His book, Any Dumb Ass Can Do It (2025), distills his leadership philosophy—emphasizing clarity, consistency, and culture. Passionate about creating high-trust environments, he believes in putting people first, prioritizing learning over ego, and leading with values like love, care, and accountability.LinkedIn: https://www.linkedin.com/in/garryridge/Mentions:Any Dumb-Ass Can Do It: Learning Moments from an Everyday CEO of a Multi-Billion-Dollar Company by Garry RidgeMore of Do Good to Lead Well:Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Unlock the secrets to purpose-driven leadership and sustainability with our special guest, Selwyn Crittenden, CEO and Chief Sustainability Officer of IKEA Canada. Imagine a world where businesses thrive by aligning with core values such as doing more with less, promoting inclusivity, and taking bold steps towards climate action. In this episode, Selwyn shares how IKEA stays true to these principles, integrating sustainable practices like waste reduction and renewable energy into their daily operations, thus achieving both economic success and a positive societal impact.Explore the critical qualities that define effective leadership in the modern business landscape. Together, we discuss the art of balancing transparency with stability, fostering a culture of trust, and maintaining personal and organizational values. Learn how adaptability, active listening, and celebrating team achievements contribute to building resilient organizations capable of navigating complex challenges. Our conversation highlights the importance of understanding diverse communities and how leaders can harness these insights to create inclusive and impactful solutions.With the advent of AI, our conversation pivots to how technological advancements are reshaping leadership and customer service. Selwyn shares concrete examples of where AI can enhance productivity while still valuing human intuition and action. He also offers advice for emerging leaders, emphasizing the importance of mentorship, curiosity, and a test-and-try mentality to foster continuous growth. Join us in this enriching episode that embodies the core values of the Do Good to Lead Well podcast, and let's continue to foster meaningful discussions together.What You'll Learn:• Integration of leadership and sustainability at IKEA.• IKEA's innovations in the circular economy.• How AI is being integrated into leadership and customer service strategies.• The importance of a values-driven culture in building resilient teams.• Methods for igniting transformative change within organizations.• Strategies to navigate and thrive in an ever-evolving world.Podcast Timestamps:(00:00) - Purpose-Driven Leadership at IKEA Canada(18:50) - Nurturing Transparent and Inclusive Leadership(29:17) - Building Resilient Teams and Organizations(43:37) - Embracing AI for Leadership Growth(58:05) - Leading With Values and EngagementMore of Selwyn:Selwyn Crittendon is the CEO and Chief Sustainability Officer of IKEA Canada, a unique dual role that reflects his deep commitment to both business growth and environmental responsibility. With over two decades of experience at IKEA, Selwyn has held various leadership positions, most recently serving as Chief Business Development Manager at IKEA U.S., where he spearheaded expansion, transformation, and innovation efforts. Since stepping into his current role in July 2023, he has continued to champion IKEA's global mission of social purpose and positive leadership, embodying the company's values and driving sustainable progress within the Canadian market.LinkedIn: https://www.linkedin.com/in/selwyn-crittendon/Key Topics Discussed:Positive Leadership, Sustainability, IKEA, Circular Economy, Climate Action, Waste Reduction, Zero-Emission Deliveries, Leading with Transparency, Living Your Values, Trust, Active Listening, Adaptability, Resilient Teams, Organizational Values, AI, Customer Service, Mentorship, Gratitude, Learning Conversations, Values-Based Leadership, CEO SuccessMore of Do Good to Lead Well:Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
What if the name you were born with became a barrier to your dream job? Jahanzaib Ansari faced this exact challenge and used his personal story of overcoming discrimination to fuel his passion to create a hiring process that partners with giants like IBM and Deloitte to ensure fairer hiring practices. Through his eyes, you'll uncover the journey of leading an innovative company in Canada, navigating the hurdles of growth, and using artificial intelligence to champion equality and inclusion in the workforce.The tech world is ever-changing, and staying ahead requires a unique set of skills. Emphasizing a growth mindset and the ability to remain agile, Jahanzaib discusses how openness to feedback and surrounding oneself with a skilled team can enhance leadership effectiveness. We delve into the importance of resilience in weathering economic challenges and organizational changes. Learn strategies to transform from a negative mindset to one of opportunity and growth, acknowledging that every leader's journey is filled with its own set of trials and triumphs.The episode wraps up with a focus on navigating AI ethics and fostering trust in professional relationships. Jahanzaib brings attention to the increasing role of Chief Ethics Officers in ensuring ethical use of data and preventing discrimination. We discuss best practices for hiring, advocating for collaboration between recruiters and hiring managers, and the importance of objective competency setting. As the conversation unfolds, we highlight the significance of building trust and fostering Diversity, Equity, and Inclusion (DEI) initiatives, despite the societal polarization surrounding these efforts. Jahanzaib underscores the need for organizations to remove unfair gatekeepers, ensuring that all individuals, regardless of background, have equal opportunities to thrive.What You'll Learn:• The evolution of leadership in the fast-paced world of A.I.• Building resilience and fostering a growth mindset• Navigating A.I. ethics and promoting bias-free hiring practices• The importance of trust and collaboration in professional relationships• Overcoming societal polarization to champion Diversity, Equity, and Inclusion (DEI) initiativesPodcast Timestamps:(00:00) - Turning Bias Into Opportunity: Knockri's Origin Story(14:59) - Building Resilience Through A Growth Mindset(29:36) - Navigating Ethics: A.I. and Hiring Practices(36:29) - Building Trust and DEI Practices(44:20) - Mastering Self-Leadership Is A Lifelong ProcessMore of Jahanzaib Ansari:Jahanzaib Ansari is the co-founder of Knockri, an award-winning behavioral assessment platform that integrates ethical AI with I/O Psychology to revolutionize hiring. Driven by a mission to create a more inclusive, fair, and efficient recruitment process, he partners with Fortune 500 companies like IBM, Deloitte, SAP, and the Canadian Federal Government to help them build diverse teams and foster equity. Beyond leading Knockri, Jahanzaib serves as a Next Generation Business Leader to the Business Council of Canada, collaborating with top executives to drive meaningful change. A recognized thought leader in AI, the Future of Work, and Diversity, he has spoken at prestigious international events and earned accolades such as Innovator of the Year by Ascend, the Exceptional Leadership Award by AUSCAN Forum, and a spot on HRD Magazine's list of Canada's Rising Stars. LinkedIn: https://www.linkedin.com/in/jansari1/Key Topics Discussed:Positive Leadership, Entrepreneurship, Tech Innovation, Adaptability, A.I., Diversity, Equity, Inclusion, Hiring, Ethics, Resilience, Growth Mindset, Agility, Receiving Feedback, Persistence, Collaboration, Building Trust, DEI, Leading with Transparency, Chief Ethics Officer, Establishing Credibility, Emerging Leaders, Servant Leadership, Self-Leadership, CEO SuccessMore of Do Good to Lead Well:Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
What if the key to navigating today's whirlwind of chaos and uncertainty lies in four universal qualities? As we journey through Gallup's Global Leadership Report, we unpack what followers worldwide are desperately seeking from their leaders. This episode shines a spotlight on how authentic leadership can serve as an anchor in turbulent times, and why empathy and compassion are becoming non-negotiable in an increasingly AI-driven world.Hope, identified as the most pressing need, is dissected through real-world examples, illustrating its power to inspire resilience and forward-thinking. Join us in reflecting on these qualities and learn how embracing them can foster environments of stability and growth, paving the path for a brighter future for everyone.What You'll Learn:• Real-world examples of leadership during turbulent times.• The critical role of trust and how to nurture it.• How hope can drive motivation and resilience.• Practical tips to integrate the four needs of followership into your daily leadership.Key Topics Discussed:Positive Leadership, Global Leadership Report, Gallup, Stability, Compassion, Trust, Hope, Authentic Leadership, Empathy, Resilience, Managing Disruption, Stephen M.R. Covey, Human Connection, A.I., Personal Growth, Evidence-Informed Leadership, CEO SuccessMore of Do Good to Lead Well:Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Rebecca Kacaba, CEO of DealMaker, joins us on the Do Good to Lead Well podcast, sharing her captivating journey from a corporate attorney to a trailblazing entrepreneur reshaping North America's tech landscape. Her transition from law to entrepreneurship is driven by a desire to tackle the financing hurdles startup founders face. Rebecca's story is rich with lessons in empathy, resilience, and persistence, and how being mindful of our mindset can bring about transformative changes in our personal and professional lives.We explore the traits essential for leadership today, particularly adaptability and grit, which are crucial in the ever-evolving tech world. Rebecca shares her insights on fostering adaptability within organizations through creative exercises and how maintaining a solid vision aligned with strategic goals is crucial for leaders. Balancing empathy with leadership responsibilities, she illustrates how fostering a culture of integrity and autonomy can democratize access to capital markets, showcasing DealMaker's mission.Rebecca also candidly discusses overcoming imposter syndrome and embracing authenticity. She shares how being genuine reduces stress and builds meaningful connections. The episode wraps up with a thoughtful discussion on AI's impact on leadership, emphasizing the need for empathy and visionary leadership. Rebecca's insights provide a wealth of knowledge for aspiring leaders and entrepreneurs eager to make a significant impact beyond their balance sheet.What You'll Learn:• The essential traits for modern leadership, such as adaptability and grit.• Strategies for fostering adaptability within organizations.• Overcoming imposter syndrome• Embracing authenticity to build meaningful connections.• The role of AI in the future of leadership and the enduring need for empathy and visionary leadership.Podcast Timestamps:(00:00) – The Journey from Attorney to Tech CEO(10:50) - Building Adaptive Leadership with Grit(26:30) – The Importance of Empathy and Integrity in Leadership(38:43) - Embracing Authenticity and Overcoming Imposter Syndrome(46:33) - Navigating AI and the Future of LeadershipMore of Rebecca:Rebecca Kacaba is the CEO and co-founder of DealMaker, a leading capital-raising platform revolutionizing the industry with cutting-edge technology. A former securities lawyer with over a decade of experience on Bay Street, she co-chaired the Toronto Venture Technology and Emerging Growth Companies group at a global law firm before launching DealMaker to streamline and modernize fundraising. Under her leadership, DealMaker has processed over $2 billion in transactions, earning recognition on Deloitte's Canada Technology Fast 50 and North America's Fast 500 lists, ranking alongside and even above industry giants like Zoom and DraftKings. Named one of North America's most innovative lawyers by the Financial Times and one of Canada's most admired CEOs, Rebecca is dedicated to empowering founders to raise capital as easily as e-commerce, turning supporters into shareholders and reshaping the future of capital markets.LinkedIn: https://www.linkedin.com/in/rebeccakacaba/Mentions: DealMaker: https://www.dealmaker.tech/Key Topics Discussed:Positive Leadership, Entrepreneurship, Tech Innovation, Adaptability, Inspiration, Core Values, Artificial Intelligence, Financing, Startup Founders, Empathy, Resilience, Persistence, Grit, Capital Markets, Leading with Integrity, Authenticity, Dealing with Imposter Syndrome, Vulnerability, Mentorship, AI Strategy, Visionary Leadership, Personal Growth, CEO SuccessMore of Do Good to Lead Well:Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
What if you could predict the success of leaders with precision in your organization? In our latest episode, we unlock the secrets behind effective leadership with our guests, Barry Conchie and Sarah Dalton, the brilliant minds behind "The Five Talents That Really Matter." Barry and Sarah bring a wealth of experience in leadership assessment, dissecting the critical elements that define exceptional leaders and how these talents—setting direction, driving motivation, influencing others, building connectivity, and managing execution—uniquely contribute to long-term success.Join us as we challenge the traditional approaches to leadership selection and development. We explore the flaws of popular tools like the Myers-Briggs and instead focus on the predictive power of data-driven assessments. Barry and Sarah highlight how evidence-based tools offer profound insights into a leader's potential, far beyond the superficial analysis of many widely used methods. We also dive into the pitfalls of conventional interview questions and spotlight the importance of crafting questions that truly predict performance, avoiding the common traps that many organizations fall into.Cultural fit versus cultural enhancement takes center stage in our discussion on the evolving workplace landscape. We examine the notion that unique perspectives and talents should triumph over mere likability in team dynamics. Our conversation extends to the importance of self-awareness and strategic thinking in leadership roles, highlighting the rarity of genuine strategic processing. Discover how to steer clear of the “fast cars without steering wheels” scenario in leadership, and why fair and unbiased assessment tools are crucial for identifying diverse talent. Whether you're looking to refine your leadership selection process or uncover robust leadership capabilities, this episode is packed with actionable insights and expert advice.What You'll Learn:• Discover the five critical talents for executive success.• Explore how structured interviews can provide a nuanced understanding of leadership capabilities beyond traditional methods.• Learn why cultural enhancement is crucial for a dynamic and inclusive workplace.• Understand the common pitfalls in leadership selection and how data-driven assessments can help identify truly effective leaders.Podcast Timestamps:(00:00) - Truly Predicting Leadership Success(08:15) - Predictive Validity of Leadership Assessment(17:22) - Leadership Talent Assessment(22:48) - Common Unhelpful Interview Questions(31:17) - Rethinking Cultural Fit in Leadership(35:50) - Leadership Development(48:38) - The Importance of Self-Awareness in LeadershipMore of Barry & Sarah:Sarah on LinkedIn:https://www.linkedin.com/in/sjdalton/ Barry on LinkedIn:https://www.linkedin.com/in/barryconchie/ Key Topics Discussed:Positive Leadership, Leadership Selection, Organizational Performance, Leadership Assessment, Cultural Fit, Myers-Briggs, Predicting Performance, Team Dynamics, Self-Awareness, Predicting Success, Critical Thinking, Empathy, Effective Leaders, Personality Assessments, CEO SuccessMore of Do Good to Lead Well:Website:https://craigdowden.com/LinkedIn:https://www.linkedin.com/in/craigdowden/
What if you could harness the power of empathy and optimism to lead your team through the toughest challenges? Join us as we sit down with Omar Halabieh, Head of Technology at Amazon Payment Services, who shares his profound insights on fostering leadership qualities that resonate in today's ever-changing world. Our conversation sheds light on the essence of building genuine connections and maintaining a positive outlook, even when negativity looms large. Omar's mission to empower and bring out the best in others creates a dialogue rich with ideas and inspiration for aspiring and experienced leaders. Navigating through uncertainty can be daunting, but it's not insurmountable. In our exploration, we discuss practical strategies to help teams differentiate between what they can control and the external forces like the macro economy that they cannot. With a focus on open communication, trust, and proactive learning, we highlight the importance of addressing diversity and inclusion, and keeping the momentum going despite potential challenges. The discussion offers a toolkit for leaders to foster resilience and self-compassion, ensuring they remain effective and engaged amidst change. Mentorship is more than just guidance—it's a crucial step in advancing your career. As we close our conversation, we touch on the nuances of creating meaningful mentorship relationships. Learn how to approach potential mentors with confidence and connect your leadership discussions to broader organizational objectives. I hope you listen to our conversation about how to level-up your leadership effectiveness. What You'll Learn: • The power of empathy and optimism in leadership. • Strategies for navigating uncertainty and rapid change. • Discovering your values through self-reflection. • The pivotal role of mentorship in career advancement. • Sustaining momentum in diversity and inclusion efforts. Podcast Timestamps: (00:00) - The Core Leadership Qualities (12:28) – Effectively Navigating Uncertainty and Change (18:17) – Navigating Diversity and Inclusion Initiatives (21:56) - Discovering Leadership Values (29:41) - Self-Reflection and Personal Growth (42:42) - Effective Mentorship Practices and Approaches (49:09) - Building Mentor Relationships More of Omar: Omar Halabieh is a global technology executive with over 20 years of experience, currently serving as the Head of Technology at Amazon Payment Services. Passionate about leadership, he has dedicated his career to empowering individuals and teams, fostering high-performance cultures, and driving transformational initiatives that create competitive advantages. With a strong presence on LinkedIn, Omar has built a thriving community of over 70,000 professionals, sharing insights on leadership, management, and career growth, earning recognition as a LinkedIn Top Voice and the #1 LinkedIn Arab World Creator in Management and Leadership. He is also the author of Leadership in 60 Seconds, an insightful ebook complemented by engaging YouTube Shorts. Beyond his professional endeavors, Omar is an avid automotive enthusiast with a love for F1 racing—especially Ferrari—alongside a passion for sports, strength training, fragrances, culinary experiences, and, most importantly, quality time with his family. LinkedIn: https://www.linkedin.com/in/omarhalabieh/ Mentions: https://www.omarhalabieh.com/ Key Topics Discussed: Positive Leadership, Empathy, Optimism, Overcoming Challenges, Navigating Change and Uncertainty, Instilling Trust, Proactive Learning, Diversity and Inclusion, Mentorship, Career Advancement, Executive Presence, Self-Reflection, Resilience, Personal Growth, Mentor-Mentee Relationship, Strategic Thinking, Effective Communication, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Discover how to master your world by first mastering yourself, as we explore the three essential questions every leader needs to address. This episode promises to transform your approach to leadership by offering practical advice on defining personal values and creating a shared vision with your team. Learn how understanding who you are forms the bedrock of trust and decision-making, which in turn fosters resilience and commitment, especially during challenging times. Join me as I reflect on the wisdom shared in my collaboration with Alan Mullally, the legendary former CEO of Ford Motor Company, as we delve into his 'Working Together' principles and practices that emphasize the power of collective effort. This episode is a call to action for leaders to not only introspectively identify their core beliefs but also to actively communicate and embody them. Explore how a values-driven approach can navigate uncertainties with clarity and confidence, and how co-creating a path with your team can lead to lasting loyalty and success. What You'll Learn: • How to tackle essential leadership questions. • Strategies for uncovering and defining core values. • Techniques for mastering shared vision strategies. • Ways to build and maintain trust within a team. • Methods to navigate uncertainty effectively. • Approaches to fostering unwavering team commitment. Key Topics Discussed: Positive Leadership, Effective Leadership, Alan Mullally, Ford Motor Company, Mastering Yourself, Personal Values, Shared Vision, Inspiring Trust, Building Resilience, Increasing Commitment, Navigating Challenging Times, Working Together, Introspection, Core Beliefs, Values-Driven, Communication with Clarity and Confidence, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
More of Ellen: Dr. Ellen Langer, Ph.D., is a pioneering social psychologist renowned as the “mother of mindfulness” and the first woman to earn tenure in Harvard University's Psychology Department. Over her 45-year career, she has authored twelve books, including the bestsellers Mindfulness, The Power of Mindful Learning, Counterclockwise: Mindful Health and the Power of Possibility, and her latest, The Mindful Body: Thinking Our Way to Chronic Health (2023), hailed as a game changer in health and well-being. Dr. Langer's groundbreaking research on mindfulness, the illusion of control, aging, stress, and decision-making has earned her over 200 published articles and numerous prestigious accolades, such as a Guggenheim Fellowship, the Staats Award for Unifying Psychology, and multiple Distinguished Scientist Awards. A celebrated thinker and a painter, she resides in Cambridge, Massachusetts, where her work continues to inspire transformative perspectives on health, creativity, and the human experience. LinkedIn: https://www.linkedin.com/in/ellenjlanger/ Mentions: Mindfulness by Ellen Langer Counterclockwise: Mindful Health and the Power of Possibility by Ellen Langer The Mindful Body: Thinking Our Way to Chronic Health by Ellen Langer
What if your internal conflicts are the very signals pointing you toward personal growth and success? Join me as I sit down with Kelli Thompson, a dynamic keynote speaker and women's leadership coach, to discuss her latest book, Closing the Confidence Gap. This episode promises to equip you with strategies for overcoming societal "shoulds" and identifying the barriers that hinder your confidence, especially for women balancing an unpaid workload alongside professional responsibilities. Together, we unpack the intricacies of people-pleasing tendencies in leadership and the pitfalls of overcommitment and perfectionism. Through introspective exercises, you'll learn how to align your commitments with your values, define what "good enough" means, and delegate tasks that don't align with your strengths. Explore the powerful intersection of empathy, confidence, and negotiation as we navigate the art of salary discussions. Kelli and I discuss the importance of self-compassion as a means to bolster confidence and overcome internal doubts. Kelli also shares actionable advice on identifying personal and organizational values and how operationalizing these values creates an engaging work environment. Through thought-provoking discussions, this episode invites you to transform reflection into action, empowering you to lead with authenticity and confidence. What You'll Learn: • Overcoming internal conflicts and building self-trust • The impact of societal pressures on women's confidence • Strategies for aligning commitments with personal values • Navigating overcommitment and perfectionism • The art of empathetic and confident salary negotiation Podcast Timestamps: (00:00) - From Aspiring TV Meteorologist to Top Women's Leadership Coach (11:00) - Identifying and Overcoming Internal Conflict (22:43) - Navigating People-Pleasing in Leadership (27:13) - Identifying and Defining Your Values (32:21) - The Purpose and Power in Implementing Organizational Values (45:11) - Empathy, Confidence, and Salary Negotiation More of Kelli: Kelli Thompson is an award-winning leadership coach, keynote speaker, and author of Closing the Confidence Gap: Boost Your Peace, Your Potential & Your Paycheck, which was named a "Must Read" by the Next Big Idea Club, curated by Malcolm Gladwell, Daniel Pink, Adam Grant, and Susan Cain. With over 10 years of experience in financial services and technology, Kelli has coached and trained thousands of women leaders to lead with clarity and confidence through her compassionate yet no-nonsense approach. Her thought leadership has been featured in top publications like Harvard Business Review, Fast Company, Forbes, and Business Insider. Holding an MBA and recognized for her impactful programs, Kelli is a sought-after speaker known for delivering practical, insightful strategies. Fun fact: she's also a trained storm spotter and aspiring storm chaser. LinkedIn: https://www.linkedin.com/in/kelliraethompson/ Mentions: Closing the Confidence Gap: Boost Your Peace, Your Potential, and Your Paycheck by Kelli Thompson The Waymakers: Clearing the Path to Workplace Equity with Competence and Confidence by Tara Jaye Frank Key Topics Discussed: Positive Leadership, Empowerment, Women, Women's Leadership, Self-Confidence, Values, Self-Trust, Minimizing Resentment, Avoiding Overcommitment, The Perils of Perfectionism, Organizational Values, Salary Negotiation, Empathy, Self-Compassion, Personal Growth, Introspection, The Power of Delegating, Behavioral-Based Interviewing, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Prepare for an eye-opening conversation as Bill George, celebrated Harvard faculty member and former CEO of Medtronic, joins the Do Good to Lead Well podcast to share his profound insights. With his latest bestseller, "True North for Emerging Leaders," Bill sheds light on the seismic shift from traditional, ego-centric leadership to a purpose-driven model. This episode unpacks the essence of authenticity and integrity, showcasing how modern leaders, from Satya Nadella to Mary Barra, are staying true to their principles while driving meaningful change. Challenges and adversity often serve as catalysts for growth, and this episode explores how leaders can harness these experiences to foster continuous learning and resilience. Drawing from inspiring examples, we discuss the power of maintaining core values and fostering diversity and inclusion within organizations. Emotional intelligence and courage emerge as pivotal traits for global leadership, helping executives navigate adversities while cultivating inspired, inclusive teams. We wrap up with strategies for emerging leaders eager to make their mark in today's fast-paced world. From empowering frontline leadership to fostering honest conversations, this episode is rich with actionable insights. We explore the importance of feedback, self-awareness, and humility in steering clear of the pitfalls that can ensnare unwary leaders. Join us as we embrace the transformative power of authenticity, purpose, and intentionality, enabling you to lead with conviction and create lasting impact. What You'll Learn: • Discover the power of authenticity and integrity in leadership through inspiring examples from leaders like Satya Nadella and Mary Barra. • Learn how challenges and adversity can serve as catalysts for growth, fostering resilience and continuous learning. • Explore the importance of maintaining core values, fostering diversity and inclusion, and cultivating emotional intelligence and courage in leadership. • Get actionable insights on empowering frontline leadership, navigating honest conversations, and leveraging feedback for personal and organizational growth. Podcast Timestamps: (00:00) - True North for Emerging Leaders (11:30) - Navigating Adversity and its Role in Leadership Growth (16:51) - Staying True to Your Values (22:35) - Empowering Frontline Leadership for Success (32:47) - Building Courage in Global Leadership (36:55) - Creating Inclusive Environments Through Honest Conversations (42:35) - Leadership Strategies for Building Resilience More of Bill: Bill George is an esteemed executive fellow at Harvard Business School, where he taught leadership as a Professor of Management Practice and Senior Fellow from 2004 to 2022. He is the former chairman and CEO of Medtronic. Prior to Medtronic, he held senior roles at Honeywell, Litton Industries, and the U.S. Department of Defense. A prolific author, Bill has written several influential books on leadership, including True North: Emerging Leader Edition and Authentic Leadership. A frequent contributor to CNBC, Fortune, and The Wall Street Journal, Bill holds a BSIE from Georgia Tech, an MBA from Harvard, and multiple honorary doctorates. LinkedIn: https://www.linkedin.com/in/williamwgeorge/ Mentions: True North, Emerging Leader Edition: Leading Authentically in Today's Workplace by Bill George and Zach Clayton Key Topics Discussed: Positive Leadership, Medtronic, True North, Emerging Leaders, Authenticity, Integrity, Purpose-driven, Satya Nadella, Adversity, Continuous Learning, Resilience, Core Values, Emotional Intelligence, Courage, Global Leadership, Frontline Leadership, Empowerment, Organizational Culture, Inspired Teams, Bold Decisions, Diversity and Inclusion, Inclusive Environments, Honest Conversations, Self-awareness, Humility, Feedback, 360-degree Feedback, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Renowned start-up coach and author Alyssa Cohn joins us to share powerful insights into the critical steps for transformative leadership. With her book "From Startup to Grownup" as a guide, Alyssa explores the essential growth that founders undergo as they evolve into effective leaders. She sheds light on often overlooked yet vital leadership skills, including managing budgets, leading productive meetings, and handling tough conversations. Her extensive experience with both startups and Fortune 500 companies provides a rich backdrop for her advice, making this episode invaluable for anyone looking to elevate their leadership journey. Alisa delves into the critical nature of self-awareness for leaders, especially those thrust into leadership roles without formal training. She emphasizes that leaders' actions and words carry more weight than they might realize, often being scrutinized by their teams. Through practical tools like journaling, Alyssa guides leaders to better understand their motivations and emotional impacts, offering ways to manage imposter syndrome by challenging negative self-talk and embracing a growth mindset. Our discussion includes techniques for receiving and acting on 360-degree feedback, helping leaders identify strengths and blind spots. Building and nurturing effective teams is another focal point of this conversation. Alyssa stresses the importance of personalizing leadership routines to align with individual strengths and optimizing existing teams before expanding. She offers strategies for creating clarity in hiring processes and ensuring cultural fit, while also sharing scripts for handling difficult conversations, available on her website. This episode is packed with actionable insights and tools, making it a treasure trove for aspiring leaders eager to grow their businesses and themselves. What You'll Learn: • Transitioning from founder to effective leader. • Unlocking leadership potential through self-awareness. • Mastering team dynamics and optimizing team strengths. • Overcoming imposter syndrome with a growth mindset. • Techniques for receiving and acting on 360-degree feedback. Podcast Timestamps: (00:00) Lessons in Leadership: From Startups to Fortune 500 CEOs (06:44) Self-Awareness as the Foundation for Leadership Development (15:53) Optimizing 360 Feedback with a Growth Mindset (22:03) Managing Imposter Syndrome (27:30) Building Effective Leadership Routines (32:52) Effective Team Building (37:10) Values-Based Leadership (44:49) Difficult Conversations as Opportunities More of Alisa: Alisa Cohn is a globally recognized executive coach, named the #1 Startup Coach in the world at the Thinkers50 Marshall Goldsmith Leading Coaches Awards and one of the Top 30 Global Gurus for Startups. Based in New York City, she works with startup CEOs, co-founders, executives, and Fortune 500 leaders from companies such as Venmo, Etsy, Pfizer, IBM, and The New York Times. Alisa is the author of From Start-Up to Grown-Up, a multi-award-winning book and podcast. She frequently speaks at prestigious institutions, including Harvard and Cornell, and has been featured in the New York Times, BBC, and more. With expertise in executive presence, strategic decision-making, and personal branding, Alisa also designs workshops for leaders and teams. LinkedIn: https://www.linkedin.com/in/alisacohn/ Website: https://www.alisacohn.com/ Podcast: https://www.alisacohn.com/podcast/ Mentions: From Start-Up to Grown-Up by Alisa Cohn 5 Scripts: https://www.alisacohn.com/5scripts/ Key Topics Discussed: Positive Leadership, Startup Leadership, From Startup to Grownup, Leadership Skills, Effective Meetings, Tough Conversations, Self-Awareness, Emotional Impact, Imposter Syndrome, Growth Mindset, 360 Feedback, Hiring Processes, Cultural Fit, Leading with Values, Difficult Conversations, Communication Scripts, Leadership Journey, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Can failure be the secret ingredient to our success? As we stand on the brink of a new year, it's time to rethink how we perceive failure. Contrary to the traditional view of setbacks as purely negative, this episode unpacks the transformative concept of "failing well," inspired by Amy Edmondson's groundbreaking book, "The Right Kind of Wrong." We dissect failures into three categories: preventable, complex, and intelligent. Understanding these distinctions not only heightens our resilience but also enhances our capacity for growth, both personally and professionally. Through this lens, we discuss the importance of intelligent failure, where venturing into uncharted territories becomes a fertile ground for innovation and learning. As we prepare for 2025, the challenge is to embrace failure as a driving force for growth. By adopting acronyms like "First Attempt In Learning" and "From Action, I Learn," we emphasize the significance of learning through doing and experimenting. Rather than waiting for unattainable perfection, we learn valuable lessons through action and can use this feedback as a pivotal and far more accurate tool for refinement as opposed to reflection alone. With this mindset, we transform failures into valuable insights, enabling us to stretch our capabilities, refine our strategies, and ultimately, achieve a more enriching and fruitful year ahead. Let's get started! What You'll Learn: • Why our unhealthy relationship with failure holds us back. • Embracing intelligent failures as a catalyst for growth. • F.A.I.L. forward to achieve your goals. • How to adopt a growth mindset for failure. • The importance of learning through action and experimentation Podcast Timestamps: (00:00) - What is Your Relationship with Failure? (04:20) - Not All Failures Are Created Equal (08:01) - Embracing Intelligent Failures for Innovation (19:06) – Looking Forward to 2025 Key Topics Discussed: Positive Leadership, Dealing with Failure, Achieving Success, Pursuing Goals, Amy Edmondson, Preventable Failures, Complex Failures, Intelligent Failures, Continuous Learning, Growth Mindset, Embracing Innovation, Minimum Viable Product, Feedback Through Action, Building Resilience, Insight Through Action, Embracing Challenges, Capitalizing on Opportunities, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/ Mentions:Right Kind of Wrong: The Science of Failing Well by Amy Edmondson
Dr. Jean Latting, an esteemed figure in the realm of inclusive leadership, joins our latest episode with her profound journey from the segregated South to becoming a beacon of unity and understanding. Her story is a testament to the transformative power of thoughts and words, shaped by her family and the civil rights movements. Dr. Latting's experiences in a racially integrated boarding school informed her vision for successful multiculturalism, and her insights offer a compelling blueprint for nurturing inclusion in any environment. We unpack the elements of conscious leadership as we explore what it means to be attuned to diverse inputs and organizational dynamics. Dr. Latting illustrates the ripple effect of our choices with engaging examples of leaders fostering inclusivity by engaging with all organizational levels. This episode highlights the shared responsibility to project positive energy and drive conscious change, drawing attention to the importance of role modeling and the impact of our interactions on creating inclusive environments. Our conversation closes with practical strategies for addressing resistance to Diversity, Equity, and Inclusion (DEI) initiatives, including the importance of authenticity and constructive communication. Tune in for an episode rich with actionable insights and inspiration for a more inclusive world. What You'll Learn: • The power of conscious leadership and its impact on fostering inclusivity. • How being attuned to diverse inputs can drive organizational success. • Strategies for navigating resistance in DEI efforts. • Explore the importance of role modeling and the ripple effect of positive energy in creating inclusive environments. • Obtain actionable insights focusing on managing our mindset and constructive communication. Podcast Timestamps: (00:00) - What is Conscious Leadership? (13:12) - Inclusive Leadership is Conscious Leadership (21:58) - Building Conscious Change Through Self- and Other-Awareness (28:43) - Understanding Resistance and the Psychology of Change (47:15) - Fostering Constructive Conversations More of Jean: Jean Latting, an expert in inclusive leadership and conscious change, has dedicated over 20 years to consulting and teaching in both private and public sectors. As President of Leading Consciously and Professor Emeritus at the University of Houston, Jean empowers leaders and organizations to create transformative, inclusive environments where diversity thrives and individuals feel valued. Recognized for her contributions, she received an Outstanding Faculty Award from the University of Houston Alumni Association and has an endowment established in her honor by a Houston philanthropist. Jean's book, Conscious Change: How to Navigate Differences and Foster Inclusion in Everyday Relationships, has garnered praise for its timely insights and practical guidance, reflecting her commitment to fostering equity through human connection and conscious action. LinkedIn: https://www.linkedin.com/in/jeanlattingconsultant/ Mentions: Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change by Jean Kantambu Latting and V. Jean Ramsey Conscious Change: How to Navigate Differences and Foster Inclusion in Everyday Relationships by Jean Kantambu Latting Key Topics Discussed: Positive Leadership, Conscious Leadership, Inclusive Leadership, Diversity, Equity, Inclusion, Multiculturalism, Positive Energy, Role Modeling, Organizational Dynamics, Cognitive Dissonance, Managing Bias, Fostering Open Dialogue, Delivering Feedback, Promoting Change, Overcoming Resistance, Personal Growth, Constructive Communication, Authentic Inclusion, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
In a world where corporate ethics are often tested, the latest episode of the "Do Good to Lead Well" podcast brings a timely discussion with Ann Skeet, the Senior Director of the Markkula Center for Applied Ethics. This episode offers listeners a comprehensive exploration into the intricacies of leading with integrity amidst the challenges of today's corporate landscape. During our conversation, Ann discusses the need for a comprehensive approach to ethics education and highlights the need for systemic assessments rather than attributing misconduct to a single "bad apple." We also explore how systemic pressures can foster a culture of fear and ethics washing and why organizations must effectively address toxic high performers. The episode further explores the role of empathy in ethical leadership, underscoring its influence on decision-making and organizational dynamics. Practical applications of empathy, such as rotating assignments and fostering narrative integration through leadership stories, are discussed. In a time when businesses must navigate partisanship, self-regulate, and address pressing issues like climate change and DEI initiatives, ethical leadership is more critical than ever. This episode inspires listeners to embrace their potential as ethical leaders, regardless of their role or setting. What You'll Learn: • How to foster a culture of trust and accountability within organizations. • The importance of empathy and ethics in decision-making and organizational dynamics. • Strategies for handling toxic high performers and conducting culture self-assessments. • How leaders can responsibly harness technology in the age of AI and disruptive innovations. Podcast Timestamps: (00:00) - An Introduction to Ethical Leadership (15:41) - Organizational Ethics and Risk Assessment (22:40) - Characteristics of Ethical Leadership (36:02) - Building Ethical Cultures Through Empathy (43:54) - Navigating Ethics in Technological Advancements (53:52) - Ethical Leadership in the Future More of Ann Skeet: Ann Skeet is the Senior Director of Leadership Ethics at the Markkula Center for Applied Ethics at Santa Clara University. Her work centers on the ethical challenges faced by leaders and their teams, with a focus on fostering healthy corporate cultures, ethical leadership practices, and governance frameworks that promote human flourishing. Ann teaches ethics literacy for boards through the Silicon Valley Executive Education Center at the Levy School of Business. She has played a pivotal role in global initiatives, including serving on the Steering Committee for the Responsible Use of Technology at the World Economic Forum and contributing to the Partnership on AI's Working Group on AI, Labor, and the Economy, co-authoring a framework for workforce well-being in AI-integrated workplaces. Additionally, Ann has co-authored Ethics in the Age of Disruptive Technologies: An Operational Roadmap and Voting for Ethics, a guide for evaluating candidates from an ethical perspective during elections. LinkedIn: https://www.linkedin.com/in/ann-gregg-skeet-239306/ Key Topics Discussed: Positive Leadership, Ethical Leadership, Corporate Culture, Organizational Ethics, Risk Assessment, Silicon Valley, Sarbanes-Oxley, Integrity, Systemic Issues, Misconduct, Ethics Education, Toxic High Performers, Empathy, Applied Ethics, Ethical Decision-Making, Code of Conduct, Ethics Training, Artificial Intelligence, Technological Advancements, Responsible Technology, Governance Framework, Continuous Improvement, Public Trust, Polarized Political Landscape, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Imagine stepping into retirement with confidence and excitement, rather than uncertainty and anxiety. That's exactly what we aim to achieve in this episode featuring Teresa Amabile, the distinguished Edsel Bryant Ford Professor of Business Administration at Harvard Business School. Teresa shares her insights and groundbreaking research on the psychological and emotional dimensions of retiring, going beyond the traditional focus on health and wealth. Her new book, "Retiring: Creating a Life that Works for You," serves as a foundation for our conversation on how to craft a fulfilling life after the last day at work. We explore essential strategies to align one's personal identity and values with life's changing circumstances. Through personal stories and research anecdotes, Teresa shares the four major tasks of retiring well, including the critical decision of when to retire. Our conversation emphasizes the importance of self-reflection and courage in this transition, encouraging listeners to make changes that resonate with their evolving self. The episode is rich with practical advice on preparing emotionally, offering listeners a toolkit for navigating the intricate journey of retiring. We also delve into the often overlooked challenge of managing work identity during retirement. Teresa discusses how nurturing identities beyond one's career can ease this transition, using real-life examples of individuals who have successfully shifted their focus from professional life to personal passions. Listeners will learn how to balance work identity with personal interests and maintain crucial relationships, regardless of where they are in their career journey. Whether you're contemplating retirement or simply seeking a more balanced life, this episode offers valuable insights into embracing the next chapter with enthusiasm and purpose. What You'll Learn: • The emotional and identity shifts involved in the process of retiring. • Insightful stories of individuals who are discovering new passions and redefining their identities outside the office. • Practical strategies to nurture diverse interests and relationships for a rewarding post-work life. • Thought-provoking questions and exercises to help you align your life structure with your evolving self and values. Podcast Timestamps: (00:00) – Retiring Versus Retirement (17:57) – Managing Life Transitions (30:56) - Navigating our Identities (37:03) – Who Are We in Retirement? (44:43) - Exploring Life Outside of Work More of Teresa: Teresa M. Amabile is a professor at Harvard Business School, specializing in creativity, innovation, and workplace dynamics. She earned a doctorate in psychology from Stanford University and has published over 100 scholarly articles. Her book The Progress Principle, co-authored with Steven Kramer, explores how small wins can enhance creativity and engagement at work. Amabile has received numerous accolades, including the Lifetime Achievement Award in Organizational Behavior from the Academy of Management in 2018. LinkedIn: https://www.linkedin.com/in/teresa-amabile-8542727 Key Topics Discussed: Retiring, Managing Transitions, Self-Identity, Identity at Work, Life After Work, Meaningful Work, Navigating Emotional Challenges, Personal Passions, Creating Life Balance, Self-awareness, Living Our Values, Retirement Planning, Financial Security, Identity Circles, Career Journey, Personal Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Unlock the secrets to mastering our fear and transform it from a stumbling block into a stepping stone. Join me, Craig Dowden, as we journey through the complex world of fear on the Do Good to Lead Well podcast. Drawing from Franklin D. Roosevelt's timeless insight that "the only thing we have to fear is fear itself," we explore how this powerful emotion can skew our perspectives and narrow our focus, often without merit. Discover startling research revealing how often our fears actually come to pass and that more often than not, things are even better than we could have imagined. Armed with the empowering acronym for F.E.A.R., listeners are invited to rethink their perspective on fear, armed with practical strategies to break free from its paralyzing hold. Whether fear is a familiar companion or a sneaky adversary in your life, this episode equips you with the tools to manage it effectively and envision a future less hindered by unfounded worries. Tune in to empower yourself with a fresh understanding of fear and start conquering it today. What You'll Learn: • Understand how fear skews perspectives and narrows focus. • Learn about fascinating research that challenges our perception of fear. • Learn to identify and manage fear using evidence-based techniques. • Explore insights into how fear compromises our emotional power. Podcast Timestamps: (00:00) The Only Thing We Have to Fear is Fear Itself (06:32) Managing Fear with an Evidence-Based Approach (12:04) Learning from Fear and Anxiety Patterns (125 Seconds) Key Topics Discussed: Positive Leadership, Managing Fear, Resilient Leadership, Building Resilience, Improved Decision-Making, Positive Interpersonal Dynamics, Empowering Ourselves, Navigating Uncertainty, Building Confidence, The Power of Mindset, Gaining Perspective, Increasing Self-Awareness, Mastering Our Emotions, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Listen in for an insightful conversation with Mark Silverman, the author of "The Rising Leader Handbook," as he shares the keys to transforming leadership potential into tangible success. Mark delves into the nuanced dynamics of becoming a trusted advisor in your organization, emphasizing the art of navigating peer relationships and leading teams with finesse. Through practical strategies, he illustrates how tools like 360-degree feedback can empower leaders to convert frustrations into strengths, enriching their leadership journey. We also explore the importance of self-awareness in leadership. By reimagining feedback as a growth catalyst rather than a critique, leaders can embrace the courage required to develop and grow. This episode also dives into the significance of building confidence and self-regulation to overcome competitive tensions and foster robust team dynamics. Turning to our turbulent times, Mark talks about the importance of dual perspectives, challenging the traditional 'either/or' mindset. By embracing the coexistence of challenges and opportunities, leaders can find profound insight and purpose. In this enriching dialogue, we confront the realities of stress and overwhelm, urging leaders to stay grounded and maintain focus on what truly matters. Don't miss the chance to gain practical insights from Mark's experiences and explore resources that will help you lead with consciousness and intent. What You'll Learn: • Strategies to master team dynamics • How to cultivate trust within your team • The importance of embracing diverse perspectives • How to best utilize powerful tools like 360-degree feedback • Techniques to turn challenges into thrilling growth opportunities. Podcast Timestamps: (00:00) – What is A Rising Leader? (06:53) – Leveraging Assessments to Maximize Leadership Development (18:47) - Building Confidence and Self-Regulation (29:00) - Developing Leaders Through Curiosity (44:39) - Navigating Leadership in Turbulent Times (53:33) - Embracing Dual Perspectives in Leadership More of Mark: Mark J. Silverman transitioned from a highly successful career in technology, where he generated over $90 million in sales for fast-growing startups, to becoming a sought-after executive coach and speaker. For the past decade, Mark has coached CEOs, senior leaders, and rising high achievers, helping them harness their resources and teams for greater impact while cultivating sustainable success across all areas of their lives. He is the author of The Rising Leader Handbook: Turning High Achievers Into Effective Leaders and Only 10s 2.0: Confront Your To-do List, Transform Your Life, with the latter selling over 75,000 copies. Mark also hosts The Rising Leader Podcast and is working on his third book, which shares the same title. LinkedIn: https://www.linkedin.com/in/mark22102/ Mentions: The Rising Leader Handbook: Turning High Achievers Into Effective Leaders by Mark Silverman Only 10s 2.0: Confront Your To-do List, Transform Your Life by Mark Silverman The Rising Leader Podcast Key Topics Discussed: Positive Leadership, Rising Leaders, Becoming A Trusted Advisor, Peer Relationships, 360-degree Feedback, Personal Development, Leveraging Strengths, Self-awareness, Exhibiting Courage, Personality Assessments, Workplace Dynamics, Self-regulation, Building Trust, Resilience, Being Present, Leading with Curiosity, Managing Stress and Overwhelm More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Join us for an insightful exploration into the intricacies of workplace culture with Eric Stone, author of "Jumpstart Your Workplace Culture." Listen in as Eric reflects on navigating pivotal challenges like 9-11, offering practical strategies and a human-centric approach to transform organizational dynamics. His insights underscore the potential for innovative thinking in reshaping the way organizations operate. We discuss the critical role of one-on-one interactions in understanding motivations and management styles. Our conversation introduces the "hourglass approach" as a strategic framework for operationalizing insights, emphasizing the importance of mission, vision, and values in decision-making. As we face technological shifts and unforeseen events like the global pandemic, this approach helps realign strategies with core values, ensuring a cohesive and engaged work environment. Explore the importance of embedding organizational values throughout the life cycle of an organization to ensure they remain vibrant and influential. We also examine the key role of talent management, especially when it comes to promotions, emphasizing the need for transparency and linking advancement to cultural and values alignment. Finally, Eric shares his "John Wick School of Management" approach to fostering resilience in hybrid work environments. If you're interested in how to build a peak performing and highly engaged culture, this episode is for you. What You'll Learn: • The importance of aligning mission, vision, and values with the "hourglass approach." • Using "30 minutes of fame" to enhance employee-manager relationships • Embedding organizational values from the ground up • The critical role of diversifying award systems • Why you want to hire for a match rather than hire for fit • Transparency is the key ingredient when it comes to talent management and advancement • Leveraging the "John Wick School of Management" approach to foster resilience in hybrid work environments. Podcast Timestamps: (00:00) – How to Jumpstart Your Workplace Culture (13:11) Building Employee Engagement Through Relationships (18:58) – The Crucial Role of Values In Fostering a Strong Culture (27:09) – Hiring and Promotion as Levers to Drive Culture (42:28) - Building Resilient Organizational Cultures (49:55) The John Wick School of Management Success (53:12) Shrinking the Leadership Gap More of Eric: Eric Stone is a seasoned leader and the founder and CEO of Clear Path Ventures, dedicated to helping organizations cultivate high-performance cultures and address complex challenges. After a remarkable 26-year career at Enterprise Holdings—one of North America's largest privately held companies—Eric became one of the company's most decorated regional vice presidents, renowned for his skill in fostering resilience and engagement across diverse teams. He led through pivotal moments, including 9/11, the Great Recession, and the COVID-19 pandemic, ultimately deciding to retire in 2018. However, inspired by his network, he soon returned with a new mission: to share his wealth of experience and insights through international keynote talks, workshops, and his award-winning book, Jumpstart Your Workplace Culture. Today, Eric collaborates with leaders to enhance employee engagement, improve customer experiences, and drive sustainable growth. Through Clear Path Ventures and his roles on nonprofit boards, Eric remains committed to empowering businesses and bridging opportunity gaps for marginalized communities. LinkedIn: https://www.linkedin.com/in/eric-stone-clear-path/ Mentions: Jumpstart Your Workplace Culture: A Road Map for Igniting High Performance by Eric Stone Key Topics Discussed: Leadership, Company Culture, Workplace Culture, Values, Mission, Vision, Moral Management, Promotions, Talent Management More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Join me for a captivating conversation with Damon Lembi, the CEO of LearnIt and the best-selling author of "The Learn-It-All Leader." Damon takes us on his incredible journey from the baseball field to the boardroom, sharing how a twist of fate redirected his aspirations towards transformative leadership. Drawing inspiration from iconic coaches and lessons in business learned from his father, Damon reveals the leadership strategies that have shaped his career and how they relate to the core themes of his book. Ever felt like an imposter in your own success story? Damon offers a powerful three-step approach to dismantle imposter syndrome by facing fears head-on, outworking the competition, and practicing "purposeful awfulizing" to mitigate worst-case scenarios. He also delves into the importance of humility and vulnerability in leadership, illustrating how these qualities foster collaboration and trust. By balancing openness with confidence, leaders can create environments where teams thrive and innovation flourishes. We also explore the art of building a culture of continuous learning and the critical role of leaders in this transformation. Damon shares insights on enhancing decision-making with a blend of emotional and logical approaches, using tools like decision journals to refine choices. The episode rounds out with a discussion on team building, emphasizing the need for aligning individuals with core values, nurturing diversity, and fostering a learn-it-all mindset that unlocks potential across the organization. Damon's journey and wisdom serve as a testament to the power of resilience and adaptability, offering listeners valuable lessons that transcend industries and ambitions. What You'll Learn: • Why you want to be a Learn-It-All rather than a Know-It-All. • How to overcome impostor syndrome • The importance of humility in leadership • The power of decision journaling • Balancing emotion and cognition in decision-making • Building great teams through curiosity Podcast Timestamps: (00:00) - The Learn It All Leader (13:44) - Overcoming Imposter Syndrome With Empowerment (20:57) - Embracing Humility and Vulnerability as Leaders (28:16) - Building a Culture of Continuous Learning (37:06) - Enhancing Decision-Making (46:47) - Building High-Performing Teams Through Coaching (54:20) - The Power of Connection and Sharing More of Damon: Damon Lembi is CEO of Learnit and a former Division 1 baseball player at Arizona State. With experience upskilling over 1.8 million individuals and working with thousands of companies, he champions a “Learn-It-All” mindset, essential for today's rapidly evolving workplace. Damon focuses on cultivating adaptability, curiosity, and a winning mentality within teams, addressing modern challenges such as AI advancements, skill gaps, and employee burnout. Through tailored programs, keynotes, and workshops, he equips leaders at all levels to navigate disruption, build strong team cultures, and foster continuous learning. Passionate about inspiring growth, Damon helps organizations transform their workforces into high-achieving, dynamic units, ready to succeed in any environment. LinkedIn: https://www.linkedin.com/in/damonlembi/ Mentions: The Learn-It-All Leader: Mindset, Traits and Tools by Damon Lembi Key Topics Discussed: Positive Leadership, Team Building, Imposter Syndrome, Humility, Vulnerability, Continuous Learning, Coaching, High-Performing Teams, Personal Growth, Adaptability, Resilience, Innovation, Emotional Intelligence, Learning Mindset, Dealing with Failure, Self-awareness, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Can saying "no" actually strengthen your relationships? Explore this intriguing possibility in this solo episode of the Do Good to Lead Well podcast. Drawing from William Ury's enlightening book, "The Power of a Positive No," we uncover the hidden power behind the word "no" and navigate the common, maladaptive responses it elicits—accommodation, attacking, and avoiding. Using this book as our compass, we'll discuss Ury's powerful and practical three-step approach to saying a positive no. Using real-life examples from my executive coaching practice, you'll learn the significance of acknowledging requests, sharing constraints, and inviting collaborative problem-solving. Join me in this insightful journey to enhance your communication skills and build stronger relationships in your personal and professional life. What You'll Learn: • Why saying no is so hard for us. • Maladaptive responses we use instead of “No.” • What is a Positive No? • The role of collaboration in a positive no. • A Positive No in action using real-life examples Podcast Timestamps: (00:00) - The Importance of Setting and Enforcing Boundaries (04:53) – The Maladaptive Things We Do Instead of Saying No (11:07) – What is a Positive No? A 3-Step Process (15:15) – A Positive No In Action Using Real-life Examples Key Topics Discussed: Positive Leadership, Setting Boundaries, Saying No, Managing Relationships, Achieving Harmony, Positive Interactions, Mastering Conflict Resolution, Effective Communication, Navigating Disagreement, Align Priorities, Clarify Expectations, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Mark Silverman discusses the inspiration behind his book, The Rising Leader Handbook, and delves into the key themes of his coaching philosophy. He emphasizes that all leaders are continually "rising." Our conversation highlights the importance of self-awareness, leading oneself, and navigating organizational dynamics, such as leading up, leading peers, and becoming a trusted advisor. Mark shares insights on his coaching methods, including using 360 feedback and personality tests like the Enneagram to help clients recognize habitual behaviors and enhance leadership skills. His approach focuses on separating behaviors from personal identity, which helps leaders improve without taking feedback personally. Mark also discusses strategies for handling executive relationships and stresses the value of curiosity and groundedness in resolving conflicts. What You'll Learn: • How to expand your leadership range. • The importance of your circle of trust. • How to breathe and ground yourself. • You need to delegate, set boundaries, and lead honestly. • How to overcome a lack of confidence. • How to get away from the attention grabbing fear. Podcast Timestamps: (00:00) – The Story Behind The Rising Leader Handbook (06:26) – The Power of 360 Feedback and Personality Tests (12:42) – Handling Executive Emotions and Missteps (21:20) – Personal Self-Regulation and Resilience (29:15) – Curiosity as a Superpower (36:25) – Overcoming Overwhelm (41:23) – The Future of Leadership More of Mark: Mark J. Silverman transitioned from a highly successful career in technology, where he generated over $90 million in sales for fast-growing startups, to becoming a sought-after executive coach and speaker. For the past decade, Mark has coached CEOs, senior leaders, and rising high achievers, helping them harness their resources and teams for greater impact while cultivating sustainable success across all areas of their lives. He is the author of The Rising Leader Handbook: Turning High Achievers Into Effective Leaders and Only 10s 2.0: Confront Your To-do List, Transform Your Life, with the latter selling over 75,000 copies. Mark also hosts The Rising Leader Podcast and is working on his third book, which shares the same title. LinkedIn: https://www.linkedin.com/in/mark22102/ Mentions: The Rising Leader Handbook: Turning High Achievers Into Effective Leaders by Mark Silverman Only 10s 2.0: Confront Your To-do List, Transform Your Life by Mark Silverman The Rising Leader Podcast Key Topics Discussed: Leadership, Executive Coaching, Confidence, Leading Up, Politics, Heated Discussions, Tough Conversations, Self Leadership, Personal Development, 360 Feedback, Team Dynamics, Personal Growth, Breathing Techniques, Grounding, Inner Peace More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Steve Dennis, a strategic advisor and author of "Leaders Leap: Transforming Your Company at the Speed of Disruption," joins us to share his insights on the keys to successful leadership in a rapidly changing world. Our conversation highlights the importance of maintaining a competitive edge and thriving amidst uncertainty, providing listeners with actionable takeaways to enhance their leadership journey. One of the key themes we explore is the challenge of ego in leadership. Through personal stories and industry examples, we examine how clinging to outdated thinking can hinder progress. Steve and I emphasize the necessity for leaders to cultivate humility and flexibility, highlighting the power of mindfulness and self-awareness in decision-making. By distinguishing one's identity from one's ideas, leaders can transform ego into a constructive force, ensuring it supports rather than obstructs their goals. We also tackle the integral roles of failure and innovation in achieving success. Steve discusses the concept of "failing fast and forward," encouraging leaders to embrace experimentation as a means to adapt and thrive. As we examine the evolving landscape of digital attention and AI, we share strategies for capturing consumer interest and integrating generative AI tools into business practices. This episode is a call to action for leaders to prioritize innovation and technology, challenging them to move boldly and act decisively in a fast-paced world. What You'll Learn: • Powerful insights on transformative leadership in the face of disruption • Navigating change with humble leadership • Strategies for taming out ego • The importance of celebrating failure as a stepping stone towards success • How to unleash the potential of AI to drive innovation • Actionable strategies to lead with agility and maintain a cutting-edge advantage. Podcast Timestamps: (00:00) - Leadership Transformation in Disruption (16:42) - The Problem with Ego in Leadership (28:48) - Adapting to the Speed of Disruption (35:53) - Embracing Failure for Success (48:43) - Experimenting with Generative AI More of Steve: Steve Dennis is a strategic advisor, keynote speaker, podcast host, and bestselling author, recognized globally for his expertise in retail transformation. As the author of "Leaders Leap: Transforming Your Company at the Speed of Disruption" and "Remarkable Retail," Steve's insights on the future of shopping are frequently featured in Forbes, CNN, and Bloomberg. He has delivered keynote talks on six continents, sharing his vision for reigniting customer growth amidst constant change. As President of Sageberry Consulting and a former executive at Neiman Marcus, Steve has guided numerous brands through disruptive growth strategies. He holds an MBA from Harvard and a BA from Tufts University, and resides in Dallas, Texas. LinkedIn: https://www.linkedin.com/in/stevenpdennis/ Mentions: Remarkable Retail: How to Win & Keep Customers in the Age of Disruption by Steve Dennis Key Topics Discussed: Positive Leadership, Navigating Disruption, Managing Ego, Promoting Innovation, Advancing Technology, Dealing with Failure, Fail Forward, A.I., Devising Strategy, Practicing Mindfulness, Increasing Self-awareness, Experimentation, Digital Attention, Competitive Edge, Embracing Transformation, Humility, Flexibility, Effective Decision-making, Personal Growth, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
What if you could harness the power of design thinking to not only shape products but also the future of leadership and innovation? Join us on the Do Good to Lead Well podcast as we sit down with Carissa Carter, the brilliant designer and academic director at Stanford's D School. Carissa shares her groundbreaking insights from her latest book, "Assembling Tomorrow: A Guide to Designing a Thriving Future," diving into concepts like "runaway design" and the vital role individual agency plays in crafting a promising future. Together, we explore how everyday objects and systems are meticulously designed to integrate seamlessly, highlighting the profound influence design holds in our lives. Carissa shares why our emotions serve as a powerful navigational tool, even in places as unexpected as strip malls. Through captivating discussions, we delve into how personal feelings, especially those stirred by social media, can influence experiences and societal dynamics. The conversation becomes even more intriguing as we explore embracing awkwardness and ambiguity, learning how these experiences can lead to personal and professional growth. We close the episode by examining the dual nature of innovation—its triumphs and setbacks—and the importance of designing high-quality metrics within organizations. As we highlight the significance of balancing quantitative data with qualitative insights, we challenge listeners to rethink how organizations measure success and embrace failure as a stepping stone for growth. This episode encourages us to embrace the complexities of our evolving world with curiosity and creativity so we can design a better future together. What You'll Learn: • Embracing imperfection • Pioneering innovative leadership • The art of visualization and storytelling • The powerful role of emotions in technology • Strategies to navigate ambiguity • Fostering resilience to design a future that thrives beyond imagination Podcast Timestamps: (00:00) - Design Thinking and Positive Leadership (11:55) - Digital Feelings and Visualization (25:15) – Name your Monsters (30:55) - Embracing Ambiguity and Imperfection (38:57) – Learning from Failure (44:36) - Designing High Quality Metrics for Organizational Success More of Carissa: Carissa Carter is the Director of Teaching and Learning at Stanford's d.school, where she leads pedagogy development, oversees instructors, and shapes course offerings. As a designer and geoscientist, Carissa teaches courses on emerging technologies, climate change, and data visualization, and has authored The Secret Language of Maps (2022) and Assembling Tomorrow (2024). Her work on machine learning and blockchain has garnered design awards from Fast Company Innovation and Core 77. Carissa's career spans geosciences, design, and leadership, and her passion for maps, innovation, and visual storytelling threads through her work. LinkedIn: https://www.linkedin.com/in/carissalcarter/ Key Topics Discussed: Positive Leadership, Design Thinking, Personal Agency, Technology, Positive Relationships, Managing Emotions, Social Media, Polarization, Visualization, Storytelling, Crafting Our Future, Navigating Ambiguity, Personal Growth, Embracing Imperfection, Team Dynamics, Resilience, Adaptability, Innovation, Leveraging Failure, Using Metrics, Data-based Storytelling, Evidence-Informed Decision-Making, Inclusivity, CEO Success Mentions: Navigating Ambiguity: Creating Opportunity in a World of Unknowns by Andrea Small and Kelly Schmutte More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Join us for an illuminating conversation with Dr. Julia DiGangi, a renowned neuropsychologist and author of "Energy Rising: The Neuroscience of Leading with Emotional Power." Dr. DiGangi shares her extensive experience working with high-profile leaders and organizations, offering a unique perspective on the intricate connection between the brain and behavior, especially under stress. Listen in as we unpack the pivotal role of emotional power in leadership, emphasizing that effective leadership often falters when emotions become overwhelming. Dr. DiGangi simplifies emotions into two states: pain and power, highlighting the universal language of emotions. She underscores the importance of mastering personal emotions to lead others effectively and creating emotional experiences within ourselves before expecting them from others. This episode is packed with practical advice and engaging storytelling, offering a fresh look at how we can harness our emotional power. Explore the transformative potential of navigating challenging emotions as catalysts for personal growth and empowerment. Dr. DiGangi discusses how to intelligently work with anxiety, stress, and other emotions to build resilience and influence. We touch on the importance of facing emotional pain with intention and aligning with one's values to foster long-term strength and resilience. Through powerful examples and practical insights, Dr. DiGangi illustrates how embracing discomfort and uncertainty can lead to profound personal and professional growth. Don't miss this compelling discussion on mastering emotional power in leadership and creating a conscious relationship with ourselves for true healing and creativity. What You'll Learn: • What it means to lead with emotional power • The journey from pain to power • How to successfully navigate our emotional energy • Turning stress and anxiety into leadership power. • Building resilience through emotional mastery. • Practical advice on navigating challenging feelings like anxiety and stress. • The importance of intentionality and alignment with personal values. • The concept of a "power pattern" to maintain emotional control in any situation. Podcast Timestamps: (00:00) - (00:00) The Genesis of Energy Rising (06:22) - What Is Emotional Power? (21:06) - Leveraging Anxiety and Stress as Catalysts for Empowerment (30:25) - Transform Pain into Power (35:27) - Navigating Uncertainty Through Focusing on Identity (44:06) - The Power of Intention More of Julia: Dr. Julia DiGangi is a renowned expert in the intricate connection between the brain, emotions, and relationships, empowering individuals to lead more fulfilling and emotionally intelligent lives. With extensive research experience in fMRI and EEG, her work has explored stress and resilience, conducted at prestigious institutions like Harvard, Columbia, and the University of Chicago. Dr. DiGangi has also applied her scientific expertise to high-stakes environments, advising leaders at the White House, top global corporations, and Special Forces. Through her powerful insights, she helps people unlock new dimensions of emotional strength in the face of life's defining challenges. LinkedIn: https://www.linkedin.com/in/juliadigangi/ Website: https://substack.com/@drjuliadigangi Mentions: Energy Rising: The Neuroscience of Leading with Emotional Power by Dr. Julia DiGangi Key Topics Discussed: Positive Leadership, Neuropsychologist, Emotional Power, Managing Stress, Harvard Business Review Press, Emotional Intelligence, Personal Effectiveness, Self-Leadership, Dealing with Pain, Overcoming Maximizing Resilience, Dealing with Rejection, Personal Healing, Leading with Courage, Creating Alignment, Honoring Our Values, Growth Mindset, Navigating Uncertainty, Reducing Overthinking, Overworking, Overgiving, Managing Fear, Emotional Leadership, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
What if leaders from opposite sides of the political aisle could come together to chart a path for a better economic future? In this illuminating episode, we sit down with the Honorable Anne McClellan and the Honorable Lisa Raitt, co-chairs of the Coalition for a Better Future, to explore their inspiring bipartisan efforts aimed at rejuvenating Canada's economy. You'll hear about the coalition's origins, its mission rooted in the global call to "build back better," and how these two formidable leaders use their diverse backgrounds to push for sustainable and inclusive economic growth. We then pivot to discuss the vital role of evidence-based decision-making and the power of cross-partisan collaboration. Anne and Lisa open up about their journey from political adversaries to partners in progress, offering insights into the benefits of starting from a common factual base to reduce polarization. They share candid personal anecdotes and practical advice on lowering emotional temperatures during contentious conversations, making this a must-listen for anyone interested in effective, empathetic leadership focused on making real progress rather than focusing on refusing to compromise. Finally, the conversation turns to the voices that often go unheard in discussions about economic growth: those from rural and small-town Canada. Anne and Lisa share heartfelt stories that highlight the need for inclusive leadership and the importance of listening to diverse perspectives. From dairy farmers to oil and gas executives, the coalition aims to ensure that economic growth is a shared benefit for everyone. This episode is a compelling reminder that economic progress isn't just about numbers; it's about people, unity, and a collective vision for a better future. Tune in to be inspired by their vision and learn how you can contribute to a more prosperous Canada. What You'll Learn: • The formation and mission of the Coalition for a Better Future. • The importance of evidence-based decision-making and cross-partisan collaboration. • The critical role of empathy in today's hyper-polarized environment. • Practical advice on lowering emotional temperatures in discussions and promoting constructive dialogue. • The critical need to include voices from all walks of life, especially those from rural and small-town communities, in the conversation about economic growth. Podcast Timestamps: (00:00) - The Origin Story of the Coalition for a Better Future (14:31) - Working Together for Constructive Dialogue (31:38) – What Does Economic Growth Mean to You? Creating A Conversation for All Canadians (37:07) – The Role of Empathy and Authentic Leadership (43:47) - Navigating Disagreements With Humility (52:38) - Uniting Canada for Economic Growth More of Anne and Lisa: The Honourable Lisa Raitt is vice-chair of global investment banking at CIBC and formerly the Deputy Leader of the Official Opposition. Having served in the House of Commons for eleven years, she held three portfolios as a Conservative cabinet minister: Natural Resources, Labour and Transport. The Honourable Anne McLellan is a former senior advisor at Bennett Jones in Edmonton and former Deputy Prime Minister. Having served as a Liberal MP from 1993 -2006, she held multiple ministerial portfolios, including Public Safety and Emergency Preparedness, Justice, and Natural Resources. Coalition for a Better Future: https://www.canadacoalition.ca/ Key Topics Discussed: Positive Leadership, Coalition for a Better Future, Economic Growth for All, Canada, Sustainable Economic Growth, Inclusive Conversations, Evidence-based, Cross-partisan, Collaboration, Empathy, Bridging Divides, Authentic Leadership, Overcoming Polarization, Deliberative Democracy, Community Engagement, Authenticity, Transparency, Promoting Unity, Community Involvement, Influencing Policy More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Join us in this engaging episode of the Do Good to Lead Well podcast as we welcome Dr. Nick Holton and Dr. Adam Wright, co-founders of the Anti-Fragile Academy. Listen in as we explore the concept of anti-fragility, which goes beyond mental resilience, enabling individuals to thrive through chaos and volatility. Dr. Holton and Dr. Wright share their expert insights on human potential and the application of cutting-edge science to help individuals and organizations achieve peak performance and overall well-being. This conversation underscores the importance of combining positive psychology with the ability to navigate life's hardships, offering a holistic approach to human flourishing. We break down anti-fragile behaviors into three key components: thriving, resilience, and consistent performance, and examine how these can be applied in both our personal and professional lives. Discover the practical framework of the biopsychosocial model, integrating biological, psychological, and social factors to create a holistic approach to performance and mental health. Additionally, we delve into the significance of motivation and mindset in fostering anti-fragility, highlighting the role of self-determination theory and the importance of mindfulness and meditation for behavior change and attention control. Finally, we explore how process goals can improve skills, endurance, and mental strength. By embracing a philosophy of continuous improvement, we can reach our full potential and positively impact those around us. Don't miss this thought-provoking episode filled with actionable insights for personal and professional growth. What You'll Learn: • Understanding anti-fragility and its importance in today's volatile world. • The biopsychosocial model. • The role of motivation, mindset, and mindfulness in fostering anti-fragility. • Actionable strategies rooted in self-determination theory, mindfulness, and meditation. • The significance of a process mindset over outcome goals. • The secrets to creating supportive, high-challenge environments Podcast Timestamps: (00:00) - What is Anti-Fragility? (16:49) - The Biopsychosocial Model: A Holistic Approach to Performance and Mental Health (28:57) - Understanding Motivations and Mindsets for Anti-Fragility (41:18) - Enhancing Performance Through A Process Mindset (46:59) - Building Alignment Through Values-Based Leadership (55:16) - Embracing Our Potential More of Nick and Adam: Nick co-hosts Flourish FM, a podcast in collaboration with Harvard's Human Flourishing Program, where he explores research on how to live well. After a career in education, Nick co-founded The Antifragile Academy with Dr. Adam Wright, aiming to bring the science of human potential to young people, transforming their futures. Adam is a high-performance and executive coach, consultant, and educator specializing in supporting elite performers in high-stakes, volatile environments. As Major League Mental Performance Consultant for the Washington Nationals, Adam draws on decades of practical experience and academic expertise, integrating philosophy, sport psychology, neuroscience, and mental health counseling to optimize performance and well-being. Nick's LinkedIn: https://www.linkedin.com/in/nick-holton-ph-d-8233a215/ Adam's LinkedIn: https://www.linkedin.com/in/adamwrightphd/ Mentions: How to make stress your friend | Kelly McGonigal | TED https://www.youtube.com/watch?v=RcGyVTAoXEU Key Topics Discussed: Positive Leadership, Anti-Fragility, Resilience, Positive Psychology, Personal Growth, Professional Growth, Biopsychosocial Model, Motivation, Mindset, Peak Performance, Well-being, Human Potential, Values Alignment, Continuous Improvement, Psychological Flexibility, Emotional Intelligence, High Challenge, High Support, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
How can Canada crack the productivity code to secure a prosperous future? Join us for an enlightening conversation with Pedro Antunes, the Chief Economist for the Conference Board of Canada, as he unpacks the pivotal role productivity plays in shaping our nation's economic landscape. He scrutinizes why GDP per hour worked is a crucial metric for income generation and long-term growth, and why enhancing private sector productivity is essential for maintaining robust public services like healthcare and education. Pedro takes us on a journey through the complexities of the productivity equation. Using concrete examples, he illustrates how higher education and skill levels can lead to substantial income growth. We also uncover the challenges Canada faces with insufficient private investment, exploring how even minor differences in productivity growth rates can have significant long-term economic impacts. Our discussion emphasizes the importance of strategic investments and competitive tax reforms to enhance productivity and fuel economic growth. In our final segment, we tackle the productivity hurdles that emerged post-2015, including the impacts of oil price collapses, the COVID-19 pandemic, and U.S. tax cuts. We explore the post-pandemic challenges in sectors like utilities, transportation, and construction, and delve into the burgeoning knowledge economy. Pedro offers a forward-looking perspective on revitalizing public transit, addressing labor constraints in construction, and crafting immigration policies to attract the skilled trades necessary for housing development. Tune in to gain a comprehensive understanding of Canada's productivity landscape and the critical steps needed to navigate these multi-faceted issues. What You'll Learn: • The significance of productivity for Canada's long-term prosperity. • Key drivers of economic productivity and income growth. • The economic challenges and investment dynamics post-2015. • Post-pandemic productivity challenges and opportunities. • The evolving landscape of Canada's knowledge economy. Podcast Timestamps: (00:00) – An Introduction to Productivity (10:52) - Productivity Growth and Investment (17:15) - Investment Challenges and Solutions (32:56) - Canada's Post-Pandemic Productivity Challenges (37:32) – The Role of the Knowledge Economy in Productivity (47:12) – Through the Looking Glass: The Future of Productivity More of Pedro: Pedro Antunes is the Chief Economist for the Conference Board of Canada, where he leads a team responsible for producing economic forecast products and reports on key indicators impacting Canada. Joining the Conference Board in 1991 after working with the Canadian Forecasting Group at the Bank of Canada, Antunes has been a key figure in researching issues such as demographic change, public health care sustainability, and long-term economic growth. He regularly provides expert testimony before parliamentary committees and engages with Canadian leaders, the public, and media on economic issues important to the nation. Recently, he has focused on a report titled Cracking the Productivity Code, which addresses productivity challenges in Canada. LinkedIn: https://www.linkedin.com/in/pedro-a-22265a2/ Mentions: Cracking the Productivity Code: Charting a New Path to Prosperity Key Topics Discussed: Positive Leadership, Productivity, Canadian Economy, Economic Growth, GDP, Healthcare, Education, Labor, Capital Investments, Income Growth, Tax Reforms, Small and Medium-Sized Enterprises, Competitiveness, Knowledge Economy, Interprovincial Trade Barriers, AI, Immigration, Skilled Labor, Canada-US Relations, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
In this powerful and inspiring episode of the Do Good to Lead Well podcast, we sit down with Don Romano, CEO of Hyundai Canada, to unpack his revolutionary approach to leadership that reshaped the entire company's culture. Don shares his compelling journey from battling challenging customer and dealer relations to fostering a thriving environment where trust, inclusivity, and open dialogue are the cornerstones of success. Through captivating stories and key experiences, Don illustrates the power of listening and cultural understanding, drawing from his time in the Middle East to his current initiatives at Hyundai Canada. Learn about "Discussions with Don," an initiative that promotes honest and fear-free communication, and see how this approach has driven both productivity and creativity within the organization. Don's perspective on the delicate balance between being receptive to feedback and managing expectations offers invaluable insights for leaders at all levels. Lastly, we explore the profound impact of authentic leadership and values alignment. Hear firsthand how Don integrates core values like honesty, integrity, and resilience into the very DNA of Hyundai Canada, and how these principles have spurred business growth and innovation. Don's commitment to diversity, equity, and inclusion (DEI) is not just a corporate mantra but a lived reality that provides a competitive edge and a more engaging workplace. This episode is filled with valuable wisdom for anyone seeking to cultivate a positive, inclusive and high-performing organization. What You'll Learn: • Rebuilding trust through active listening. • The significance of fostering a psychologically safe environment for driving innovation and performance. • How authenticity and self-awareness shape effective management. • Strategies for integrating diversity, equity and inclusion into business practices. • How inclusivity can transform company culture. • The importance of aligning organizational values with employee development. • The balance between being receptive to feedback and managing expectations. Podcast Timestamps: (00:00) Rebuilding Trust Through A Listen-First Philosophy (12:44) Asking Questions: A Key Change Management Skill (20:03) The Power of Authentic Leadership (28:00) Diversity, Equity and Inclusion: Driving Forces for Success (32:57) Core Values Alignment: A Leadership Superpower (44:07) Leading with Empathy More of Don: Don Romano is the President and CEO of Hyundai Canada, a position he has held since January 2014. Under his leadership, Hyundai Canada has risen to become one of the nation's leading automotive brands and the largest mainstream electric vehicle distributor. Romano is recognized for championing initiatives that promote a diverse and inclusive corporate culture, resulting in Hyundai Canada being named a great place to work for five consecutive years and one of the best workplaces for women. The company has also been honored as a five-star Diversity and Inclusion Employer by Human Resources Director. In 2021, Automotive News named Romano a notable champion of diversity. Prior to joining Hyundai, Romano held senior positions at Toyota, Nissan North America, and Mazda Motor Company. Mentions: Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Scott Key Topics Discussed: Positive Leadership, Building Trust, Open Communication, Organizational Culture, Customer Experience, Active Listening, Receiving Feedback, Authentic Leadership, Values Alignment, Diversity, Equity, Inclusion, Employee Development, Creativity, Positive Work Environment, Psychological Safety, Self-Awareness, Empathy, Adaptability, Career Development, Learning from Mistakes, Fostering Innovation, High-Performance Leaders, Inclusive Organization, CEO Success. More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
This month, I reflect on a unique and transformative experience that took me out of my comfort zone: a salmon fishing retreat on a remote river in my home province of Newfoundland and Labrador. Joined by five incredible individuals— Andrew, Enrique, Geoff, Mark, and Pete —we embraced the opportunity to disconnect from our usual routines and engage deeply with one another. Despite the low water levels limiting our fishing time, we made the most of our days by engaging in profound conversations that touched on everything from politics and religion to social issues like homelessness. It was an eye-opening experience that highlighted the power of authentic, values-driven dialogue among highly accomplished individuals. Listen in as I share the lessons and insights gleaned from this retreat, emphasizing the importance of open and respectful communication even on potentially contentious topics. These five days were a testament to the enriching power of genuine human connections. This episode is not just about the retreat but also about how such experiences can foster personal growth, build strong relationships, and reinforce the core values that drive effective leadership. What You'll Learn: • The immense value of authentic human connection. • The importance of disconnecting to reconnect with our core values. • How to have constructive conflict and mutual respect, even on contentious topics. • Balancing passion with humility: The key ingredients to an engaging conversation and personal growth. • The power of community and diverse perspectives. Podcast Timestamps: (00:00) – Stepping Out of My Comfort Zone (03:31) - Deep Conversations Among Diverse Individuals (10:35) – Constructive Disagreement and Mutual Respect (17:14) - Gratitude for Community and Connection Key Topics Discussed: Positive Leadership, Personal Retreat, Newfoundland and Labrador, Transformative Experience, Profound Deep Conversations, Open Dialogue, Respectful Dialogue, Authentic Human Connection, Personal Growth, Effective Leadership, Self-care, Core Values, Diverse Backgrounds, Inspiration, Recharge, Genuine Conversation, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
Join us for an eye-opening conversation with Jerry Kaplan, a leading authority in artificial intelligence and a prolific entrepreneur, as we unpack the profound implications of generative A.I. Jerry, an adjunct lecturer at Stanford, dives into his motivations behind his latest book, "Generative Artificial Intelligence: What Everyone Needs to Know," stressing the necessity of understanding this fast-paced field. We dissect what generative A.I. is, the distinctions it holds from previous A.I. waves, and the vast potential it has in reshaping our interactions with technology and society at large. Throughout our discussion, we explore the seismic shifts generative A.I. is bringing to the job market and the broader workforce. From the evolution of work since the 1800s to contemporary changes, we see how technological advancements have altered job roles—sometimes displacing old ones while creating new opportunities. Generative A.I. stands poised to revolutionize creative and analytical tasks, even in software development, while underscoring the enduring importance of human empathy and personal interaction in a rapidly changing job landscape. We also delve into the rise of emotionally expressive A.I. and its societal impacts, from elder care to reducing political extremism. Jerry provides valuable insights into the concepts of A.I. hallucination and superintelligence, debunking myths and emphasizing the responsible use of A.I. technologies. Our conversation wraps up with a forward-looking perspective on the future of A.I. and society, highlighting the need to address wealth inequality and ensure the benefits of A.I. are widely distributed, fostering a more equitable and optimistic future. What You'll Learn: • What is Generative A.I. • How is Generative A.I. different from previous waves of A.I.? • The seismic disruptions from A.I. in the job market. • The rise of emotionally expressive AI and its impacts on society. • The innovative potentials and the ethical challenges we face with Generative A.I. • The critical importance of empathy in an A.I.-driven world. Podcast Timestamps: (00:00) – What is Generative Artificial Intelligence? (04:56) - Impacts of Generative A.I. (12:36) - Job Market Shifts Due to Automation (26:28) - Rise of Emotional A.I. Companions (41:00) – A.I. Hallucination and A.I. Superintelligence (52:14) - The Future of A.I. and Society More of Jerry: Jerry Kaplan is a distinguished Artificial Intelligence expert, serial entrepreneur, technical innovator, educator, and bestselling author. He holds a PhD in Computer and Information Science from the University of Pennsylvania, specializing in AI, and a BA from the University of Chicago. Kaplan has founded numerous technology startups, two of which became public companies, and has been a key contributor to the development of groundbreaking technologies such as tablet computers, smartphones, online auctions, and social computer games. Currently, he is an Adjunct Lecturer at Stanford University, where he teaches about the social and economic impact of AI. Kaplan's literary contributions include four influential books, with his latest, "Generative Artificial Intelligence: What Everyone Needs to Know," offering a comprehensive exploration of AI's evolving landscape. His work has earned him recognition in major publications and accolades such as the Ernst & Young Emerging Entrepreneur of the Year award. LinkedIn: https://www.linkedin.com/in/jerry-kaplan/ Key Topics Discussed: Positive Leadership, Artificial Intelligence, Generative A.I., Automation, Technological Advancements, Workforce Disruption, Emotional A.I., Superintelligence, Wealth Inequality, Responsible Use of Technology, A.I. Hallucination, Future of A.I., Ethics for Artificial Intelligence, Natural Language Processing More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Today, we are joined by Joe Davis, Managing Director and Senior Partner at the Boston Consulting Group, who has navigated his remarkable career from a humble start as a sales rep at Procter & Gamble to steering BCG North America through the turbulent waters of the COVID-19 pandemic. Joe shares insights from his latest book, "The Generous Leader," and discusses how fostering positive cultures and championing people has shaped his leadership style, aligning perfectly with our "Do Good to Lead Well" philosophy. Joe Davis' journey is more than just a career path; it's a testament to the power of honesty and openness in leadership. He walks us through instances of profound vulnerability, highlighting how saying "I don't know" can build trust and authenticity within teams. Joe challenges traditional leadership paradigms, presenting a compelling case for the transformative power of generous leadership. From the importance of asking questions to fostering inclusive environments, Joe shines a light on the importance of leading with heart and authenticity. We explore how simple gestures of recognition can strengthen team bonds and promote an inclusive atmosphere. With insights from industry titans and practical advice for leaders at all levels, this episode is filled with actionable insights for anyone looking to take their leadership to the next level. What You'll Learn: • The essence of generous leadership • The power of asking over telling • The significance of vulnerability during challenging times • The impact of small gestures of recognition • Strategies for fostering an inclusive and diverse work environment Podcast Timestamps: (00:00) – The Journey to Generous Leader (12:13) – What Is A Generous Leadership? (15:36) - The Power of Generous Leadership (20:43) - Effective Questioning is the Cornerstone of Effective Leadership (28:46) – Vulnerability in Generous Leadership (36:20) - Inclusive Leadership Through Action (44:28) - Empathy and Perspective-Taking Key Topics Discussed: Positive Leadership, Transformational Leadership, Vulnerability, Empathy, Questioning, Leading Teams, Boston Consulting Group, The Generous Leader, Human Connections, Inclusive Work Environment, Authenticity, Generosity, Diversity and Inclusion, Role Modeling, Perspective-Taking, Active Listening, Navigating Biases, Managing A Diverse Workforce More of Joe: Joe Davis is a Managing Director and Senior Partner at Boston Consulting Group (BCG), where he chairs BCG's Center for Inclusion and Equity and is the North America Regional Chair Emeritus. Since joining BCG in 1988, Joe has held various leadership roles, including co-founding the Washington, DC office and launching BCG's Federal Public Sector practice during the 2008 banking crisis. His public sector work earned him recognition as one of Consulting Magazine's Top 25 Consultants in 2011. Joe also led BCG's West Coast, where he played a key role in bringing Super Bowl 50 to San Francisco. In addition to his BCG responsibilities, he serves as Vice Chairman of B Capital Group. Before BCG, Joe worked at Procter & Gamble. He holds a BA in Economics from Whitman College and an MBA from Harvard Business School. Joe has been married to his spouse, Sarah, for over 35 years and has four children. LinkedIn: https://www.linkedin.com/in/joedavis1313/ More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Is people development truly the key to business success and societal impact? Join us as we welcome Catherine Allen, co-founder and Chief Impact Officer of AO People Partners, who passionately argues that it is. Catherine sheds light on the transformative power of intentional people development while advocating for a paradigm shift where developing interpersonal skills, such as emotional intelligence, becomes a strategic priority, especially during challenging times. We break down the essential soft skills into core mind skills and people skills. Catherine shares her insights on cognitive-based abilities like executive function, adaptability, and creativity, as well as emotional intelligence-derived skills such as empathy and active listening. Emphasizing the gap between knowledge and practice, Catherine underscores the significance of daily practice and supportive environments for skill development. Learn how these skills are best cultivated through consistent interactions and behaviors within organizations. Our discussion culminates in the creation of a growth-minded, development-centric culture. Catherine illustrates the vital role leaders play in modeling continuous learning and authenticity. She shares real-life examples, including a software company leader who turned project failure into a profound learning opportunity. Discover how fostering a growth mindset, embedding learning rituals, and normalizing a shared language around development can elevate both individual performance and organizational success. Dive into the practical steps leaders can take to embed development into the core of business strategy, ultimately contributing to a thriving workplace and society. What You'll Learn: • The importance of rethinking why and how organizations develop their employees. • Distinguishing between core mind skills and people skills. • The gap between knowing and doing. • How to create supportive environments to integrate these skills into everyday interactions. • Compelling real-life examples of putting these skills into practice. • Practical steps to foster a culture of development and continuous learning. Podcast Timestamps: (00:00) - Reimagining People Development in Business (12:15) - Developing Core Soft Skills in Business (19:22) - Fostering a Growth Mindset in Organizations (26:46) – A Model for Leadership Development (42:59) - Creating a Development-Centric Culture More of Catherine: Catherine Allen is the co-founder and Chief Impact Officer of AO People Partners, a leadership development and culture transformation firm dedicated to inspiring and supporting the conscious practice of people development and culture. She specializes in helping executive leaders and teams own, model, and drive the integration of business and people development within their organizations. With a 30-year track record in leadership and consulting, Catherine assists executive leaders in designing strategies, navigating the complex human realities of organizational life. She holds an MS in Conflict Analysis and Resolution from George Mason University. Catherine is also the co-author of "Conscious, Capable, and Ready to Contribute: How Employee Development Can Become the Highest Form of Social Contribution." LinkedIn: https://www.linkedin.com/in/catherineallenao/ Mentions: Conscious, Capable, and Ready to Contribute: How Employee Development Can Become the Highest Form of Social Contribution by Ed Offterdinger and Catherine Allen Key Topics Discussed: Positive Leadership, Employee Development, Societal Impact, Intentional People Development, Interpersonal Skills, Emotional Intelligence, Navigating Challenging Times, Developing Soft Skills, Growth Mindset, Creativity, Empathy, Active Listening, Organizational Change, Self-awareness, Authenticity, Continuous Learning, Development-Centric Culture More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
Ever struggled with how to deliver effective feedback? Have you ever wondered if there is such a thing as too much honesty? How can I share my truth without hurting the other person? If so, this episode is definitely for you. Join me as I speak with Kim Scott, the bestselling author of "Radical Candor" and "Radical Respect," to share her profound insights on effective interpersonal and workplace dynamics. We open the conversation by diving into the complexities of addressing implicit biases and fostering an inclusive environment. Kim recounts a transformative moment that led her to champion radical respect. In this enlightening conversation, we break down the often misunderstood concepts of bias, prejudice, and bullying, providing you with practical strategies to tackle each issue head-on. Learn how "I" statements can address unconscious biases, "it" statements can confront prejudice, and "you" statements can effectively call out bullying. We emphasize the importance of speaking up against wrongdoing and making conscious decisions that align with your personal values to foster a respectful and positive workplace culture. Join us as we explore the pivotal role of radical candor in communication, especially in fast-paced environments where honest feedback can transform team dynamics. Our engaging dialogue offers strategies for discussing diversity, equity, and inclusion with a growth mindset, underscoring the significance of grace and understanding in fostering a more inclusive and respectful work environment. This episode is a treasure trove of insights for leaders committed to nurturing a culture of respect and positive team dynamics. What You'll Learn: • The subtle but critical differences between bias, prejudice, and bullying. • Practical strategies to address bias, prejudice, and bullying - hint: they are not the same. • The critical role of honest feedback and radical candor in fast-paced environments. • Fostering a culture of inclusion, diversity, and equity with a growth mindset. • Confronting unconscious biases and overcoming workplace bullying with respect Podcast Timestamps: (00:00) – An Introduction to Radical Respect (10:55) - Effective Communication Strategies for Speaking with Respect (26:38) - Fostering Radical Candor in Communication (33:04) - Creating a Culture of Radical Respect (39:13) - Confronting Bias in the Workplace (45:53) - Challenging Bias with Grace (51:59) – How to Confront Workplace Bullying with Respect More of Kim: Kim Scott is the bestselling author of "Radical Respect: How to Work Together Better" and "Radical Candor: Be a Kickass Boss Without Losing Your Humanity." She co-founded Radical Candor and has served as a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. Kim was also a faculty member at Apple University and previously led the AdSense, YouTube, and DoubleClick teams at Google. Kim co-hosts the podcasts "Radical Candor" and "Radical Respect" and lives with her family in Silicon Valley. Her books are highly regarded and frequently referenced by coaches and speakers, who find her ideas and principles transformative in both their personal and professional lives. LinkedIn: https://www.linkedin.com/in/kimm4/ Mentions: Radical Respect: How To Work Together Better by Kim Scott Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Scott Key Topics Discussed: Positive Leadership, Respectful Workplace, Radical Candor, Radical Respect, Effective Communication, Overcoming Bias, Dealing with Prejudice, Bullying, Effective Feedback, Diversity, Equity, Inclusion, Growth Mindset, Positive Culture, Workplace Dynamics, Conscious Decision-Making, Team Success, Honest Communication, Unconscious Bias, Inclusive Environment, Toxic Behavior More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
As we continue to experiment in the Do Good to Lead Well universe, for this month's solo episode, I am happy to share a very engaging conversation I had as a featured guest on the Leader Chat podcast. We dig into both of my books (Do Good to Lead Well and A Time to Lead) to examine the science and practice of positive leadership. Leadership isn't just about guiding others—in fact, it starts with leading yourself. Drawing on wisdom from past guests of this podcast like Doug Conant, former CEO of Campbell Soup, we highlight that how we manage our mindset and emotions profoundly affects our ability to foster high performance and innovation. We also touch on the idea that our emotions are vital data points to be learned from rather than feelings to be feared. We also unpack evidence-informed strategies for giving and receiving feedback while maintaining a nurturing environment. Finally, we close the conversation talking about strategies to overcome the fear of conflict. In fact, difficult conversations represent a powerful opportunity to learn and grow. We also identify several strategies to navigate conflict more effectively. I hope you enjoy this special episode where I am now in the guest chair. What You'll Learn: • What is positive leadership? • The crucial role of mindset and emotions in leadership • The benefit of viewing our emotions as valuable data points about our inner world • Practical strategies for giving and receiving (critical) feedback • How self-awareness and emotional intelligence drives performance, innovation, and engagement • The importance of prioritizing personal growth and reflection Podcast Timestamps: (00:55) - Introduction (16:24) Navigating Our Mindset and Emotions (25:54) The Power of Feedback in Leadership Excellence (38:10) Maximizing Self-Awareness as a Leader (50:18) Concluding Thoughts and the Future of Leadership More of Jeff: LinkedIn: https://www.linkedin.com/in/drjeffrose/ Mentions: https://www.cognia.org/news-events/podcasts/leader-chat/ Key Topics Discussed: Positive Leadership, Leadership Development, The Science and Practice of Leadership, The Psychology of Leadership, Self-awareness, Mastering our Mindset, Managing Emotions, Giving and Receiving Feedback, Emotional Intelligence, Peak Performance, Innovation, Employee Engagement, Personal Growth, Self-Reflection, Learning from Mistakes, Expressing Gratitude, Empathy, VUCA World More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
What are the ingredients for truly successful leadership? Vera Quinn, President and CEO of Cydcor, joins us to dissect the qualities that set great leaders apart. From her journey in door-to-door sales to navigating the complexities of the Corner Office, Vera's experiences illuminate the themes of self-awareness, integrity, and resilience. She candidly discusses the importance of leaders being brutally honest about their strengths and weaknesses and shares how focusing on service and the development of others transforms organizations. Throughout our conversation, we uncover practical strategies to enhance leadership effectiveness. Vera highlights the significance of understanding and adapting to different personalities to driving personal and collective success. She offers invaluable tips on managing high-stakes, emotional conversations, emphasizing the power of taking breaks and regaining composure. Real-life anecdotes from Vera's career underscore the message that persistence and resilience are key to overcoming professional setbacks. Curiosity emerges as a pivotal theme, as Vera illustrates how a mindset of continuous learning fosters growth. We discuss the importance of acknowledging mistakes and modeling authenticity and accountability. Vera shares her personal journey of overcoming self-doubt and embracing the belief that with enough dedication, anyone can achieve greatness. Aspiring and experienced leaders alike will find inspiration in her advice on self-improvement and the importance of nurturing a positive internal dialogue. Tune in for an episode filled with actionable insights and heartfelt reflections on the essence of true leadership. What You'll Learn: • How to master self-awareness through honest self-assessment. • The importance of integrity and resilience in leadership. • Practical strategies for managing high-stakes conversations with empathy. • Building and nurturing a people-first culture. • The power of curiosity. • Why admitting mistakes accelerates your leadership effectiveness. Podcast Timestamps: (00:03) – The Key Qualities of Successful Leadership (15:53) – Difficult Conversations and the Importance of Leading with Empathy (25:26) - Developing People and Building a Peak Performance Culture (37:15) - The Power of Curiosity in Leadership (49:55) - Unleashing Greatness in Yourself and Others More of Vera: Vera Quinn, CEO and President of Cydcor, has been instrumental in the company's growth for over 25 years. Beginning her career as a door-to-door sales representative, she rose through key roles such as COO and VP of Operations, showcasing her entrepreneurial spirit and effective leadership. Since taking the helm in 2020, Cydcor has been celebrated for its people-first culture and recognized as a great place to work. Vera's leadership has fueled client base expansion and the development of innovative strategies, including touchless selling technologies during the COVID-19 pandemic. Named one of the top 10 influential women leaders of 2024, Vera studied political science and history at the University of Toronto and serves as the Executive Director of Liberty Children's Home in Belize. LinkedIn: https://www.linkedin.com/in/veraquinn/ Mentions: The 7 Habits of Highly Effective People by Stephen Covey Key Topics Discussed: Positive Leadership, Self-awareness, Integrity, Resilience, Authenticity, Purpose, Personality Assessment, Empathy, Innovation, People-first Culture, Personal Growth, Professional Growth, Hiring, Core Values, Curiosity, Accountability, Self-doubt, Positive Mindset, Maximizing Potential, Making Sacrifices, Building Community, Self-improvement More of Do Good to Lead Well: Website: https://craigdowden.com/LinkedIn: https://www.linkedin.com/in/craigdowden/
What if your ability to lead effectively hinged on a deep understanding of yourself? In this final part of our special 4-part series, I dig deeper into this critical question with CEO of the Year award winner, Kevin Ford of Calian Group. Kevin shares insightful personal anecdotes about how self-awareness has shaped his leadership journey and impacted his organization. We discuss the modern workforce's demand for higher standards in interpersonal interactions and the necessity for leaders to be mindful of their mindset, emotions, and behaviors. Personal and professional growth cannot happen in a feedback vacuum. On the contrary, feedback is the fuel that drives the engine of maximizing our potential. Kevin opens up about the humbling yet enlightening experiences of receiving candid feedback from trusted supervisors and colleagues. We highlight the value of formal feedback processes like 360 reviews and the role of supportive networks in nurturing self-awareness. As we round off the discussion, we explore the transformative potential of AI, including how tools like ChatGPT could revolutionize corporate behavior and decision-making processes. Kevin and I stress the importance of continuous learning and adapting to new technologies as vital elements of effective modern leadership. Join us as we conclude this thought-provoking series about the importance of becoming a Chief Awareness Officer and the secrets to getting there. What You'll Learn: • Effective Leadership Begins and Ends with Understanding and Managing Our Mindset, Emotions, and Behaviors. • Proactively Seeking Feedback is a Game-Changer for Executive Development. • Beware of the Power of Emotional Contagion. • Fostering A Culture of Feedback. • The Promise of A.I. for Leadership and Organizational Effectiveness. • Where Do We Go From Here? The Future of the Chief Awareness Officer. Podcast Timestamps: (00:00) - The Power of Self-Leadership (10:03) - The Importance of Self-Awareness (15:11) - The Ripple Effects of Self-Awareness (27:50) – Feedback: The Fuel That Drives the Engine of Personal and Professional Growth (32:19) - Creating a Culture of Awareness (37:41) – The Future of A.I. in Organizations and Leadership (47:48) – A Final Word on this Special Series More of Kevin Ford: Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you'll hear in this series of episodes, he's aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves. LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948 Key Topics Discussed: CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Receiving Feedback, Emotional Contagion, Feedback Culture, Effective Decision-Making, Organizational Culture, Continuous Learning, Mindset, Emotions, Behaviors, Personal Growth, Professional Growth, 360 Reviews, Mentors, Social Network, Authenticity, Team Dynamics, Curiosity, Information Channels More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
How does an award-winning CEO manage the complexities of leading a rapidly evolving business landscape? Join us for part 3 of this special 4-part series where I speak with Kevin Ford, the dynamic CEO of Calian, as we unpack the multifaceted nature of business awareness. Kevin sheds light on the ever-changing nature of geographical markets and the unique conditions affecting publicly traded companies, stressing how crucial it is for leaders to stay informed amidst a constant influx of data. Transparent and honest communication becomes our next focus, especially during turbulent times. Kevin discusses the significance of creating an environment where information flows freely up and down the hierarchy. He highlights the importance of mental preparedness for unexpected challenges and staying composed and receptive to input during sudden changes. By fostering such a culture, leaders can effectively navigate dynamic situations and build a resilient organizational culture. We then turn our attention to technological disruptions, particularly cybersecurity and A.I. Kevin emphasizes the necessity of relying on subject matter experts to navigate these complex areas while balancing offense and defense in business strategy. He highlights the importance of recognizing knowledge gaps and assembling teams to cover those blind spots. Wrapping up, we set up our final conversation where we explore the role of mindset, emotions, and behaviors that are foundational for being a successful Chief Awareness Officer. What You'll Learn: • The Multifaceted Nature of Business Awareness. • Effective Communication in Turbulent Times. • The Vital Role of Mental Preparedness and Composure When Dealing With the Unexpected. • How to Adapt to Technological Changes. • The Secrets to Building a Resilient Team and Culture. • Leveraging Emotional Intelligence to Harness the Power of Experience Podcast Timestamps: (00:00) - Understanding the Business Environment (07:22) – The Necessity of Transparent Communication and Mental Preparedness When Dealing with the Unexpected (18:28) – The Importance of Stepping Back for Moving Forward (24:35) – Navigating Technological Disruptions in Business: A.I. and Cybersecurity (28:33) – Recognizing Your Knowledge Gaps to Address Your Blind Spots More of Kevin Ford: Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you'll hear in this series of episodes, he's aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves. LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948 Key Topics Discussed: CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Adaptability, Market Awareness, Proactive Leadership, Publicly Traded Company, Data Influx, Market Conditions, Collective Awareness, Transparent Communication, Turbulent Times, Technological Disruptions, Cybersecurity, Artificial Intelligence, Offense and Defense, Business Strategy, ESG, Climate Change, Governance, Resilience, Mindset, Emotions, Behaviors More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/
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