Podcasts about Sera

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Latest podcast episodes about Sera

Super Moscato Show
Le gros débat : Benzema sera-t-il prêt ? – 15/11

Super Moscato Show

Play Episode Listen Later Nov 15, 2022 14:03


Explications et affrontements sur un débat d'actu. 15 ans pour le « Super Moscato Show » et toujours pas une ride ! On ne change pas une équipe qui gagne : Vincent Moscato sera de nouveau épaulé par sa Dream Team composée de Pierre Dorian, Adrien Aigoin, Éric Di Meco, Maryse Ewanjé-Epée, Denis Charvet et Stephen Brun. Deux nouvelles arrivées feront leur entrée dans l'équipe. Marion Bartoli, la championne de Wimbledon 2013 et dernière française à avoir remporté un Grand Chelem, rejoindra la Dream team pour commenter, analyser et débattre sur l'actualité et les événements sportifs qui rythmeront cette année. Le pilote français Esteban Ocon interviendra également cette saison autour de chaque Grand Prix de Formule 1 !

AMIES
«L'Exorciste»: peut-être la nouvelle comédie préférée de Marie

AMIES

Play Episode Listen Later Nov 11, 2022 52:22


Après avoir hurlé devant Halloween, cette semaine, Marie découvre un nouveau classique de l'horreur, et l'un des films qui a le plus traumatisé Anaïs: L'Exorciste (1973) de William Friedkin. Adapté d'un roman de William Blatty sorti en 1971, le film est emblématique du Nouvel Hollywood, un mouvement cinématographique qui s'est éloigné des conventions classiques pour se diriger vers des propositions plus radicales. Qu'a pensé Marie du film? A-t-elle eu peur? Sera-t-elle aussi traumatisée qu'Anaïs après son premier visionnage de L'Exorciste? Après la découverte de Friends par Anaïs puis de Twin Peaks par Marie, les deux amies vont, à tour de rôle, explorer deux genres du cinéma: les films d'horreur et les films romantiques. Cris, rires et larmes sont au programme. AMIES est un podcast d'Anaïs Bordages et Marie Telling, produit et réalisé par Slate.fr sous la direction de Christophe Carron et Benjamin Saeptem Hours. Production éditoriale, montage et réalisation: Aurélie Rodrigues Musique: Victor Benhamou Illustration: Victor Mantel Suivez Slate Podcasts sur Instagram et Facebook. Pour échanger et découvrir de nouveaux podcasts, rejoignez le Slate Podcast Club sur Facebook.

Aposto! Altı Otuz
Son Düzlük #15: TİP milletvekili Sera Kadıgil konuğumuz

Aposto! Altı Otuz

Play Episode Listen Later Nov 11, 2022 23:30


TİP Sözcüsü ve İstanbul milletvekili Kadıgil, partisinin dünyaya bakışını anlattı, seçim gündemini değerlendirdi.

L'After Foot
Pour Rolland Courbis, il est impossible de savoir quelle sera la forme de Kimpembe, Varane et Benzema pour le début de la Coupe du Monde – 09/11

L'After Foot

Play Episode Listen Later Nov 9, 2022 15:30


L'émission qui dit tout haut ce que le monde du foot pense tout bas ! Cette année, l' « After Foot » fête ses 16 ans et propose un choc des générations ! Composée de ceux qui ont grandi avec l'After, la « Génération After » prendra les commandes de l'émission entre 20h et 22h. Avec Nicolas Jamain aux manettes, entouré de Kévin Diaz, Mathieu Bodmer, Walid Acherchour, Simon Dutin, Romain Canuti et Sofiane Zouaoui, cette nouvelle génération débattra avec passion, mais toujours en conservant les convictions et les codes de l'After. De 22h à minuit, place à la version originelle et historique de l'After autour de Gilbert Brisbois, Daniel Riolo, Stéphane Guy, et Florent Gautreau. Les soirs de Ligue des Champions, Jérôme Rothen rejoindra la bande pour les matchs du PSG et Mamadou Niang pour les matchs de l'OM. Nicolas Vilas sera aux commandes pour faire vivre les matchs dans l'After Live. Cette année, Thibaut Giangrande pilotera l' « After Foot » le vendredi et samedi.

L'After Foot
La sélection du Brésil dévoilée. Quelle sera l'attaque-type ? – 07/11

L'After Foot

Play Episode Listen Later Nov 7, 2022 10:54


L'émission qui dit tout haut ce que le monde du foot pense tout bas ! Cette année, l' « After Foot » fête ses 16 ans et propose un choc des générations ! Composée de ceux qui ont grandi avec l'After, la « Génération After » prendra les commandes de l'émission entre 20h et 22h. Avec Nicolas Jamain aux manettes, entouré de Kévin Diaz, Mathieu Bodmer, Walid Acherchour, Simon Dutin, Romain Canuti et Sofiane Zouaoui, cette nouvelle génération débattra avec passion, mais toujours en conservant les convictions et les codes de l'After. De 22h à minuit, place à la version originelle et historique de l'After autour de Gilbert Brisbois, Daniel Riolo, Stéphane Guy, et Florent Gautreau. Les soirs de Ligue des Champions, Jérôme Rothen rejoindra la bande pour les matchs du PSG et Mamadou Niang pour les matchs de l'OM. Nicolas Vilas sera aux commandes pour faire vivre les matchs dans l'After Live. Cette année, Thibaut Giangrande pilotera l' « After Foot » le vendredi et samedi.

Menos Mal Podcast
Menos Mal EP#39 Albures & Piropos Mexicanos

Menos Mal Podcast

Play Episode Listen Later Nov 7, 2022 66:31


Según dicen que los piropos de mujeres son los mas cochinos. Sera?

Prediquemos
Sera posible recobrar el paraiso perdido

Prediquemos

Play Episode Listen Later Nov 7, 2022 14:38


Una meditación sobre Génesis 3.1-9, predicada en el Encuentro de Adoración del Movimiento La Red, una comunidad de fe que se reúne a través de las redes sociales.  Visite www.drpablojimenez.com la págna web del Dr. Jiménez.  Acceda al canal de YouTube del Dr. Jiménez por medio de www.drpablojimenez.tv  Siga al Movimiento La Red en www.movimientolared.com Facebook e Instagram.  Estudie en la Red Educativa Genesaret, www.rededucativagenesaret.com  Compre los libros del Dr. Jiménez por medio de su tienda cibernética: AMAZON. Y de su página en Shopify: SHOPIFY. Escuche este mensaje en el contexto de un Encuentro de de Adoración y Predicación.

The Kelly Golden Show
Ce Qui Sera Sera

The Kelly Golden Show

Play Episode Listen Later Nov 7, 2022 18:12


Ce Qui Sera Sera

L'After Foot
Equipe de France : Stéphane Guy affirme qu'Olivier Giroud sera à la Coupe du Monde ! – 06/11

L'After Foot

Play Episode Listen Later Nov 6, 2022 10:13


L'émission qui dit tout haut ce que le monde du foot pense tout bas ! Cette année, l' « After Foot » fête ses 16 ans et propose un choc des générations ! Composée de ceux qui ont grandi avec l'After, la « Génération After » prendra les commandes de l'émission entre 20h et 22h. Avec Nicolas Jamain aux manettes, entouré de Kévin Diaz, Mathieu Bodmer, Walid Acherchour, Simon Dutin, Romain Canuti et Sofiane Zouaoui, cette nouvelle génération débattra avec passion, mais toujours en conservant les convictions et les codes de l'After. De 22h à minuit, place à la version originelle et historique de l'After autour de Gilbert Brisbois, Daniel Riolo, Stéphane Guy, et Florent Gautreau. Les soirs de Ligue des Champions, Jérôme Rothen rejoindra la bande pour les matchs du PSG et Mamadou Niang pour les matchs de l'OM. Nicolas Vilas sera aux commandes pour faire vivre les matchs dans l'After Live. Cette année, Thibaut Giangrande pilotera l' « After Foot » le vendredi et samedi.

Eli Arevalo Podcast
Conozca su cuerpo y el proceso de perdida de peso sera mas facil || Coach Eli

Eli Arevalo Podcast

Play Episode Listen Later Nov 5, 2022 12:10


Si determinamos la foma en la que nuestro cuerpo reacciona a los alimentos y el estimulo del ejercicio, podremos avanzar de forma mas segura.

BookTok Made Me Podcast
"A Shadow in the Ember," Part 2

BookTok Made Me Podcast

Play Episode Listen Later Nov 3, 2022 70:54


We gave you part 1 and now here's part 2 of the discussion on "A Shadow in the Ember," the first book in Jennifer L. Armentrout's Flesh and Fire series, which is a prequel to the Blood and Ash series.

Politique
Immigration : le nouveau projet de loi sera-t-il compris par les Français ?

Politique

Play Episode Listen Later Nov 3, 2022 38:00


Le gouvernement français a dévoilé mercredi les grandes lignes de son projet de loi sur l'immigration. Porté par les ministres de l'Intérieur et du Travail, le texte prévoit à la fois un durcissement des expulsions et des mesures de régularisation, notamment pour les "métiers en tension". Pour en parler, Roselyne Febvre reçoit Carole Barjon, éditorialiste politique à L'Obs, et Frédéric Dabi, directeur général de l'Ifop, en partenariat avec Slate.fr et son fondateur Jean-Marie Colombani.

Martha Debayle
Women of The Year de Glamour: Martha Debayle. Jueves 2 de noviembre de 2022.

Martha Debayle

Play Episode Listen Later Nov 3, 2022 13:53


Quiero compartirles una alegría que me tiene muy emocionada, resultase ser que la Revista Glamour, celebra desde hace más de 30 años a las mujeres más influyentes de diferentes sectores, en el evento Women of the Year. Hoy invité a Farah Slim Payet, la Directora Editorial de Glamour México y Latinoamérica, quien coordina la primera edición de este evento en México. Será este 10 de Noviembre y hoy juntas, ¡les contamos a qué mujeres van a reconocer!

Deejay Chiama Italia
Alla sera leoni... al contrario

Deejay Chiama Italia

Play Episode Listen Later Nov 2, 2022 3:36


Arráncate pal cará
QUIEN SERA EL CARA DE PAPA

Arráncate pal cará

Play Episode Listen Later Nov 2, 2022 61:42


DESCARGA LA APLICACION RADIO PURA MUSICA --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/arrancatepalcara/message

BookTok Made Me Podcast
"A Shadow in the Ember," Part 1

BookTok Made Me Podcast

Play Episode Listen Later Nov 2, 2022 49:22


Join Bridget, Caitlin, and Hilda as they discuss Jennifer L. Armentrout's "A Shadow in the Ember," book 1 of the Flesh and Fire series, which is a prequel to the beloved Blood and Ash series. As they prep for the release of "A Light in the Flame" on November 15, our trio are asking all the hard questions: Do you like Sera more than Poppy? Is it okay to have a thing for Daddy Nyktos? Why is Nyktos "the king of virgins"? Now that you're intrigued, don't forget to let us know what you think!

Italian Wine Podcast
Ep. 1142 Emiko Davies & Marco Lami | Wine, Food & Travel With Marc Millon

Italian Wine Podcast

Play Episode Listen Later Nov 1, 2022 28:49


Welcome to Episode 1142 in which Marc Millon interviews Emiko Davies & Marco Lami, in this installment of Wine, Food & Travel with Marc Millon on the Italian Wine Podcast. More about today's guests: Emiko Davies is an award-winning Australian-Japanese food writer, photographer and cookbook author based in Italy. Growing up in a diplomatic family, she spent most of her life living in countries other than her own, from China to the USA. After graduating from art school, she ended up in Florence, Italy, in 2005 to study art restoration and fell in love with a Tuscan sommelier. They plan to open their own space for sharing food and natural wine experiences in San Miniato in 2023. Emiko has written five cookbooks, Florentine: The True Cuisine of Florence (March 2016 and a new edition in November 2020), Acquacotta (March 2017), Tortellini at Midnight (March 2019) and Torta della Nonna (March 2021), and her latest book on recipes and the history of Venetian cuisine, Cinnamon & Salt, April 2022. Published by Hardie Grant. She has written about regional Italian cuisine and travel for over a decade. For many years she wrote a regular column for Food52, as well as restaurant reviews for The Good Food Guide, Australia's leading restaurant guide. She is a judge for the Guild of Fine Food World Cheese Awards, develops recipes and writes travel guides for publications such as Financial Times, Corriere della Sera, YOLO Journal, Good Food Australia, The Canberra Times, Saveur, Conde Nast Traveler, Gourmet Traveller, The Sunday Times, The Guardian, Newsweek, The Kitchn, Italy Segreta, delicious magazine and more. Emiko was also nominated as a Rosewood Placemaker for Tuscany in 2021 and you can see some of her exclusive guide to the area here. She was recently named one of 50 powerful women in food. Marco Lami is a top sommelier. His resume includes working with some of Australia's best chefs, like Neil Perry at Rosetta, and Andrew McConnell at The Builder's Arms in Melbourne, and the Michelin starred restaurants of Il Pellicano in Porto Ercole and the Four Seasons Florence. And if you've had the chance to let him choose you a wine, you'll know that it would be a so-called “natural wine,” which we love, and some of you may also know that we are planning to open our own “natural” enoteca, Marilu, next spring. To learn more visit: https://emikodavies.substack.com/p/wine-is-not-natural https://www.emikodavies.com/about/ https://www.instagram.com/emikodavies/ More about the host: Marc Millon, VIA Italian Wine Ambassador 2021, has been travelling, eating, drinking, learning and writing about wine, food and travel for nearly 40 years. Born in Mexico, with a mother from Hawaii via Korea and an anthropologist father from New York via Paris, he was weaned on exotic and delicious foods. Marc and his photographer wife Kim are the authors of 14 books including a pioneering series of illustrated wine-food-travel books: The Wine Roads of Europe, The Wine Roads of France, The Wine Roads of Italy (Premio Barbi Colombini), and The Wine Roads of Spain. Other titles include The Wine and Food of Europe, The Food Lovers' Companion Italy, The Food Lovers' Companion France, Wine, a global history. Marc regularly lectures and hosts gastronomic cultural tours to Italy and France with Martin Randall Travel, the UK's leading cultural travel specialist. He is soon to begin a regular series on Italian Wine Podcast, ‘Wine, food and travel with Marc Millon'. When not on the road Marc lives on the River Exe in Devon, England To learn more visit: quaypress.uk/ marcmillon.co.uk vino.co.uk quaypress.com LinkedIn: linkedin.com/in/marc-millon-50868624

Corriere Daily
A che punto siamo, nel Paese dei borghi, con la banda larga?

Corriere Daily

Play Episode Listen Later Oct 30, 2022 13:09


In Italia il gap digitale tra le diverse zone del territorio ha origini in primo luogo geografiche, ma anche economiche e culturali. Giulia Cimpanelli racconta e analizza i progetti di riduzione della distanza fra le realtà più e meno connesse, mentre il sociologo Filippo Barbera spiega come questo processo potrebbe aiutare una porzione significativa di abitanti a uscire da un pericoloso equivoco creato da una certa idea di turismo.Per altri approfondimenti:- Login,il portale di tecnologia, innovazione e scienza del Corriere della Sera https://www.corriere.it/tecnologia/- Banda larga, 4 famiglie su 10 non hanno un abbonamento https://bit.ly/3WsKWfZ- Quei borghi da top ten, bellissimi ma finti (dal Piemonte al Sud) https://bit.ly/3gWWgQU

Prière du matin
"Quiconque s'élève sera abaissé ; et qui s'abaisse sera élevé" (Lc 14, 1.7-11)

Prière du matin

Play Episode Listen Later Oct 28, 2022 10:59


"Quiconque s'élève sera abaissé ; et qui s'abaisse sera élevé" Méditation de l'évangile (Lc 14, 1.7-11) par le père Nicolas de Boccard Chant final: "Relever le faible" par le groupe Glorious

L'After Foot
Le Top de l'After Foot : Les trois points après PSG-Maccabi Haïfa / Daniel convaincu par le nouveau système du PSG / Jérôme pense que ce ne sera pas suffisant au plus haut niveau - 25/10

L'After Foot

Play Episode Listen Later Oct 26, 2022 25:37


Chaque jour, écoutez le Best-of de l'Afterfoot, sur RMC la radio du Sport ! L'After foot, c'est LE show d'après-match et surtout la référence des fans de football depuis 15 ans ! Les rencontres se prolongent tous les soirs avec Gilbert Brisbois et Nicolas Jamain avec les réactions des joueurs et entraîneurs, les conférences de presse d'après-match et les débats animés entre supporters, experts de l'After et auditeurs. RMC est une radio généraliste, essentiellement axée sur l'actualité et sur l'interactivité avec les auditeurs, dans un format 100% parlé, inédit en France. La grille des programmes de RMC s'articule autour de rendez-vous phares comme Apolline Matin (6h-9h), les Grandes Gueules (9h-12h), Estelle Midi (12h-15h), Super Moscato Show (15h-18h), Rothen s'enflamme (18h-20h), l'After Foot (20h-minuit).

L'After Foot
Les trois points après PSG-Maccabi Haïfa / Daniel convaincu par le nouveau système du PSG / Jérôme pense que ce ne sera pas suffisant au plus haut niveau - 25/10

L'After Foot

Play Episode Listen Later Oct 26, 2022 25:37


L'émission qui dit tout haut ce que le monde du foot pense tout bas ! Cette année, l' « After Foot » fête ses 16 ans et propose un choc des générations ! Composée de ceux qui ont grandi avec l'After, la « Génération After » prendra les commandes de l'émission entre 20h et 22h. Avec Nicolas Jamain aux manettes, entouré de Kévin Diaz, Mathieu Bodmer, Walid Acherchour, Simon Dutin, Romain Canuti et Sofiane Zouaoui, cette nouvelle génération débattra avec passion, mais toujours en conservant les convictions et les codes de l'After. De 22h à minuit, place à la version originelle et historique de l'After autour de Gilbert Brisbois, Daniel Riolo, Stéphane Guy, et Florent Gautreau. Les soirs de Ligue des Champions, Jérôme Rothen rejoindra la bande pour les matchs du PSG et Mamadou Niang pour les matchs de l'OM. Nicolas Vilas sera aux commandes pour faire vivre les matchs dans l'After Live. Cette année, Thibaut Giangrande pilotera l' « After Foot » le vendredi et samedi.

HVAC Success Secrets: Revealed
E: 90 Itay Paz w/ Morning Dough -How To Properly Utilize E-Mail Marketing To Achieve The Ultimate Succes

HVAC Success Secrets: Revealed

Play Episode Listen Later Oct 26, 2022 58:49 Transcription Available


This week, we are excited to welcome Itay Paz to the podcast! For those who do not know Itay, he is the founder and CEO of Morning Dough and the managing director at the Digital Marketing & Affiliate Marketing Expo (#DMIEXPO). He is an entrepreneur, an international speaker, and a veteran in the digital affiliate marketing world with extensive knowledge in digital marketing, SEO, e-mail marketing, content marketing, conversion optimization, and monetization. If you are curious about what Morning Dough provides in the industry, it is a daily e-mail that makes online marketing news clear, actionable, and enjoyable, and can be consumed in 5 minutes or less! Don't take e-mail marketing for granted! It is still an essential aspect of marketing your products and services to potential clients!  If you want to find out more about Morning Dough, the #DMIEXPO, and how to nail your e-mail marketing, then this episode is for you! Grab your drinks and join the conversation as we are in for another fun episode to end the month of October.As an international speaker, what did it look like to make a huge shift in the face of the uncontrollable circumstances presented by the pandemic?How can you capture offline topics and bring them online as content?Why is it a terrible idea to cut marketing spending first in the face of hard times?What are some general stats that one can expect for an open rate and why should you not sweat the stats?What are some tips for building out emails and frequency?Why shouldn't you just write a crazy clickbait-style subject line for the email?Why is it so critical to write for your audience, both for readers AND for the person writing the emails?Why is it so important to invest in building your database and how can it help you actually save money on marketing?How can you address spam complaints?Find Itay :On The Web: https://www.morningdough.com/On The Web: https://www.dmiexpo.com/On The Web: https://www.morningdough.com/contact/Facebook: https://www.facebook.com/morningdoughFacebook: https://www.facebook.com/itaypazfanTwitter: https://twitter.com/itaypazLinkedin: https://www.linkedin.com/in/itaypaz/Linkedin: https://www.linkedin.com/company/morningdough/Join Our Group: https://www.facebook.com/groups/hvacrevealedPresented By On Purpose Media: https://www.onpurposemedia.caFor HVAC Internet Marketing reach out to us at info@onpurposemedia.ca or 888-428-0662Sponsored by Sera. Sign up now! https://sales.sera.tech/hvac-revealed

L'After Foot
Qui sera la star du Mondial ? Neymar et Messi ont la cote dans Génération After – 20/10

L'After Foot

Play Episode Listen Later Oct 20, 2022 21:04


L'émission qui dit tout haut ce que le monde du foot pense tout bas ! Cette année, l' « After Foot » fête ses 16 ans et propose un choc des générations ! Composée de ceux qui ont grandi avec l'After, la « Génération After » prendra les commandes de l'émission entre 20h et 22h. Avec Nicolas Jamain aux manettes, entouré de Kévin Diaz, Mathieu Bodmer, Walid Acherchour, Simon Dutin, Romain Canuti et Sofiane Zouaoui, cette nouvelle génération débattra avec passion, mais toujours en conservant les convictions et les codes de l'After. De 22h à minuit, place à la version originelle et historique de l'After autour de Gilbert Brisbois, Daniel Riolo, Stéphane Guy, et Florent Gautreau. Les soirs de Ligue des Champions, Jérôme Rothen rejoindra la bande pour les matchs du PSG et Mamadou Niang pour les matchs de l'OM. Nicolas Vilas sera aux commandes pour faire vivre les matchs dans l'After Live. Cette année, Thibaut Giangrande pilotera l' « After Foot » le vendredi et samedi.

Service Business Mastery - Business Tips and Strategies for the Service Industry
691. 8 Ways to Create a “WOW” Customer Service Experience with Zac Garside

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Oct 19, 2022 47:15


By providing excellent customer service, you're not only creating loyal customers, but you're increasing your chances of making sales and generating high-value referrals.    When everyone on your team is equipped with strong customer service skills, they can provide an exceptional experience that builds customer loyalty and fuels business growth. While this is true, it all starts with YOU. If you communicate well and model excellent customer-centric service, your team will too!   Meet Zac Garside, Head of Marketing at Power Selling Pros, a company offering personalized Customer Service Representative and Dispatch training. Zac is also the host of This Call May Be Recorded, a weekly show where Zac and his team listen to recorded customer service calls and coach them live.   Join us as we learn from Zac the best-kept secrets to developing excellent customer service experiences and building customer-centric value in your business!   tldr; In this episode, we discuss the following: How contractors and service businesses benefit from customer service coaching and tracking call center KPIs. 8 ways to create a “wow” customer service experience. Building tangible value in your service business so you can increase sales. Get FREE training samples from Power Selling Pros  “We help companies realize that your success, your value, is determined by how much more you give in value, how well you serve your customers, compared to how much they pay you.”  — Zac Garside  Want to increase your sales and generate high-value referrals?  In this episode, we share tips for generating high-value referrals and increasing sales. By providing excellent customer service, you're not only creating loyal customers, but you're increasing your chances of making sales and generating high-value referrals.  When everyone on your team is equipped with strong customer service skills, they can provide an exceptional experience that builds customer loyalty and fuels business growth. While this is true, it all starts with YOU. If you communicate well and model excellent customer-centric service, your team will too! Zac Garside, Head of Marketing at Power Selling Pros, a company offering personalized Customer Service Representative and Dispatch training. Zac is also the host of This Call May Be Recorded, a weekly show where Zac and his team listen to recorded customer service calls and coach them live. Intrigued to listening to his ways to create a “wow” customer service experience? Join Tersh Blissett and his co-host Josh Crouch and learn from Zac the best-kept secrets to developing excellent customer service experiences and building customer-centric value in your business! Become a successful entrepreneur by taking advantage of the wisdom he shares. (Zac Garside runs Marketing at Power Selling Pros, the company that gives you personalized CSR & Dispatch training, and hosts This Call May Be Recorded, the weekly show where you get to see Zac and his team listen to recorded customer service calls and coach them up live! During the last 7 years, Zac has coached more CSRs & Dispatchers than Power Selling Pros can even keep track of. He also writes some of the most loved and read emails in the Home Services Industry about Customer Service, Sales & Leadership. Over 5,000 people get his free emails 3 times a week.) If you are a tradesperson struggling to overcome challenges, you don't want to miss this episode. In this episode, we discuss the following: How contractors and service businesses benefit from customer service coaching and tracking call center KPIs. 8 ways to create a “wow” customer service experience. Building tangible value in your service business so you can increase sales. Zac shares- Reasons Why Contractors Should Hire a Customer Service Coach ”Usually, when contractors come and work with us it's because of some pain… This is about a lot more than just booking more calls and getting the team aligned around a script. This is about customer service being a central guiding philosophy of the business. We WOW the customer. Period,” says Zac Garside [05:51-05:48] Garside shares six KPIs to start tracking if you have no call center metrics “I'm in favor of simplicity. If you aren't tracking anything, you only need to track six things for your call center… the number of calls taken and made, the number of appointments booked, the booking percentage, the number of maintenance plans sold on the phone, average talk time, and average time before answer,” says Zac Garside [16:11-16:40]  How to Accommodate Your Customers and Keep Them Happy When Demand is High  “This is about a lot more than just booking more calls and getting the team aligned around a script. This is about customer service being a central guiding philosophy of the business.”  — Zac Garside  “What are the odds that, if you let that customer hang up because you couldn't get there soon enough or you're booked out solid, what are the odds that they're going to call the next person in line and magically get exactly what they're looking for? Very slim,” advises Zac. [29:05-35:06] Zac Garside recently joined Service Business Mastery Podcast, and here are some highlights of the podcast: Zac discusses how contractors and service businesses benefit from customer service coaching. Common CSR pain points for contractors The 6 most important KPIs for customer service teams to know and track He shares 8 ways to create a “wow experience” with customer service communication skills How to develop your customer service communication skills The most effective ways to communicate with customers The show talks about how to build value in your service business so you can close more deals   Shout out to those who have partnered with us to make this information possible to share! Sera https://sera.tech/go/service-business-mastery/ - Request a demo through Service Business Mastery for a discounted Onboarding and Per Tech Fee. Upfrog https://www.upfrog.io/ CompanyCam https://www.companycam.com/SBM/ - Visit www.companycam.com/SBM for a 14-day trial and 50% off your first two months Tune In To Hear The Latest & Greatest In Business Service Trends Join the Service Business Mastery Facebook group. Email us at Podcasts@ServiceBusinessMastery.com To check out more fun and valuable videos, do not forget to follow our YouTube Channel. Email us at Podcasts@ServiceBusinessMastery.com Learn all about the Hosts of Service Business Mastery! Listen to this podcast and get equipped with essential business advice from this impactful conversation. So, what're you waiting for? Tune into this episode immediately and get one step closer to becoming the successful owner of your dreams. Subscribe to Service Business Mastery on Apple Podcasts, Spotify, our website, or wherever you get podcasts to hear more such fascinating and insightful stories.    

The Oily Academy - Young Living Essential Oil Podcast
Episode 99 - Hurt In Business Part 2 With Sera Johnson

The Oily Academy - Young Living Essential Oil Podcast

Play Episode Listen Later Oct 16, 2022 18:15


A continued conversation on dealing with hurt when leaders leave.

The Simple Ayurveda Podcast
213 | What's the Deal with Intermittent Fasting? with Vaidya Sera Melini

The Simple Ayurveda Podcast

Play Episode Listen Later Oct 10, 2022 37:26


Join Angela and guest Vaidya Sera Melini in this episode: What's the Deal with Intermittent Fasting? Sera Melini is an Ayurvedic educator working in a clinical setting and is an expert on digestion. In this conversation, Angela and Sera dive into a great conversation on the importance of timing for good digestion and the pitfalls of intermittent fasting. Learn more about: • Sera's journey to Ayurveda • The Western perspective of Intermittent Fasting • Using Intermittent Fasting in an Ayurvedic sattvic way • Implementing regular meal times as the first step • The importance of getting to know your own hunger • Daily and seasonal rhythms as helpful guidelines • and more! Sera Melini (500h E-RYT & Āyurvedic Physician) has been a lifetime student and accomplished teacher of Yoga and Āyurveda. She has been blessed with teachers who have searched classically for the patterns of the Universe and Spirit. Her studies and experiences in the realms of Yoga, Mantra, and Āyurveda all serve to assist in increasing her depth, sensitivity, and simplicity in ways she lives and practices. Her primary source training has allowed her to be a dynamic teacher and facilitator of the modern age. Her goal is to contextualize things often taught in broad strokes so you can go deep instead of only wide. Her intention is to allow the teachings coming through her so as to catalyze the potency and wisdom already within you. This is the meaning of Yogavāhi. It is a substance that brings out the inherent power of whatever it is paired with. She is passionate about providing you with the foundational teachings that all of these years of study and collecting, so that you can walk away feeling like you know how to make decisions, how to apply Yoga and Āyurveda to your specific life in a way that is truly supportive, nourishing, and effective. Some of her teachers include, Andrey Lappa of Universal Yoga, Kula Yoga Project, Sankalpah College of Yoga (Yoga), Parvathy Baul, Sadhvi Abha Saraswatiji and Raghunath Cappo (Mantra), Vaidya Kashyapa Fischer, Dr. Vasant Lad, Vaidya Ravi of Poonthottam Ayurvedasram, the California College of Ayurveda, Dr. Claudia Welsh, Dr. Cate Stillman (Ayurveda), Antonia Ruppel, Vladimir Yatsenko (Sanskrit). Her teachers of touch include those at Sunshine School (Chiang Mai, Thailand) and Ohm (Omsala Chiang Mai, Thailand) for the wisdom of Thai Massage and Chi Nei Tsang.   Connect with Sera Melini: Instagram: https://instagram.com/seramelini.ayurvedayoga Tiktok: https://www.tiktok.com/@yogavahiayurveda Website: https://yogavahi.com/ Email: sera@yogavahi.com     Start learning Ayurveda today when you join the Simple Ayurveda Collective: a self-paced learning program and community that offers Ayurveda broken down into bite-sized pieces to fit your lifestyle. Access mudra tutorials, guided yin yoga and meditation practices, video lessons on the basics of Ayurveda, have an ongoing support group OFF Facebook, seasonal suggestions, and more! Learn more: www.simpleayurveda.com/membership