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Service Business Mastery - Business Tips and Strategies for the Service Industry
Contractors who do not own their customer list will lose. As AI, search, and digital platforms continue to change, relying on Google, ads, or third party platforms puts your business at risk. In this episode of Service Business Mastery, we break down why owning your customer list is no longer optional for contractors and service business owners who want to survive and scale in the next decade. Joshua Crouch and Tersh Blissett sit down with Peter Murphy Lewis, founder of Strategic Pete, to explain how contractors can protect their business by building direct relationships with their audience, increasing client loyalty, and using AI driven systems without giving control to platforms they do not own. Search is changing. Ads are getting more expensive. Algorithms decide who wins and who disappears. If you do not own your audience, you are renting your business. This conversation explains exactly why owning your list matters more than ever and how contractors can start taking control now. What you will learn in this episode • Why contractors who rely only on ads and search are at risk • How AI is accelerating changes in customer acquisition • Why owning your customer list creates long term stability • How client loyalty protects your business during market shifts • The difference between renting attention and owning relationships • How to use content and systems to stay in front of your audience • Practical ways contractors can start building their list today This episode is for contractors and service business owners who want predictable growth, lower marketing risk, and long term control over their business. Timestamps 00:00 Why owning your customer list matters now 02:10 How AI is changing search and digital marketing 05:30 Why contractors lose when they rent attention 09:40 Client loyalty and long term business survival 14:30 Fractional leadership and strategic marketing explained 19:45 Why content builds ownership not dependence 25:20 Using systems to stay in front of your audience 31:40 How contractors can start owning their list 38:00 LinkedIn, partnerships, and direct relationships 43:10 Final lessons for contractors Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Peter Murphy Lewis: https://www.linkedin.com/in/petermurphylewis/ Strategic Pete: https://www.linkedin.com/company/strategic-pete/ Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
In this episode of the Service Business Mastery Podcast, host Tersh Blissett sits down with Ari Meisel, Founder of Less Doing and creator of the Optimize, Automate, Outsource framework. Ari is a globally recognized expert in business automation, productivity systems, and operational efficiency, with deep hands-on experience in the construction and skilled trades. Ari shares how extreme burnout and a Crohn's disease diagnosis forced him to redesign how he worked, leading to a system that allowed him to reclaim time, reduce stress, and build a business that runs without constant owner involvement. This conversation dives deep into automation for service businesses, decision-making systems, and what it really means to become a replaceable founder. In this episode, you'll learn: How to identify automation opportunities in your service business Why automating decisions is more powerful than automating tasks The "Replaceable Founder" mindset every business owner needs How automation reduces stress and increases scalability Real-world systems for reclaiming time without sacrificing growth If you're an HVAC, plumbing, electrical, or home service business owner feeling stuck in daily operations, this episode breaks down practical automation strategies, how to identify repetitive work, and how small system changes compound into massive time freedom. Timestamps ⏰ [00:00] "Ari's Impact on Email Automation" [06:15] "Masonry, Hardship, and Health Struggles" [07:25] "Optimize, Automate, Outsource Strategies" [12:32] Building Sustainable Generational Businesses [15:45] "Optimize, Automate, Outsource Effectively" [19:43] "Prioritizing Revenue in Business" [22:24] "Automation Enhances the Human Element" [25:52] "Asynchronous Communication Explained" [29:20] "Benefits of Solo Voice Recording" [30:46] "Creativity Comes with Movement" [36:38] Flexible Work Beyond Boundaries [39:12] iPhone Screenshot Automation Exploration [41:32] "Apps I've Used for Years" [46:54] Building Apps and Voice AI [47:38] "Switching to MEM AI Tools" [52:05] "Retirement via Automation Skills" [54:53] "Connect with Ari for Insights" Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Ari Meisel: https://www.linkedin.com/in/productivity-coach-entrepreneur/ Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
If you're in the skilled trades like HVAC, plumbing, electrical, or any service where the phone rings with "Hey, my system isn't working," this episode of SBM, "What Homeowners Actually Want" with Zac Dearing of Mantel, is about as close to printing money as a podcast gets. Consider it your cheat sheet into the homeowner's brain and wallet. Here's why you should listen, especially if you: Want to make more from every visit (yes, without feeling like a pushy home comfort advisor). Are stuck trying to grow your business, because you keep hearing "You're too expensive" or "Let me think about it." Need clarity on what ACTUALLY matters to modern homeowners. Spoiler: it's not just the dollar amount. Are tired of home comfort "gurus" who can't back up their advice with hard data. If you want real, actionable ways to improve your process before, during, and after the visit grab the report the team discusses at usemantel.com/survey. It's built on actual fieldwork, not fantasy. Timestamps ⏰ [00:00] "Service Business Growth Strategies" [04:52] "Self-Discovery in Decision-Making" [08:57] "Persistence and Overcoming Dyslexia" [10:48] "Overcoming Fears Through Automation" [16:22] "Customer Obsession and User Focus" [18:52] "Research-Driven Innovation and Giving Back" [24:00] "Homeowner Priorities vs. Contractors" [27:24] "Homeowners' HVAC Knowledge Gap" [30:18] "Call Tracking for Smarter Marketing" [31:30] "How Homeowners Find Contractors" [36:00] "Trust and Reviews Drive Choices" [40:52] "Home Recording Insights & Sales" [43:26] "Homeowners Struggle to Find Clarity" [47:46] "AI, Trends, and Future Insights" [49:52] "Empowering Contractors to Boost Sales" [51:55] Empowering Homeowners Through Visibility [57:29] "Embrace Change and Adaptation" [58:30] "Service Business Mastery Insights" Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Zac Dearing: https://www.linkedin.com/in/zachary-dearing-b761b825/ Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
The ASX 200 wandered around again today, waiting for the Fed, closing down 7 points to 8579 (0.1%). Banks eased back slightly, CBA down 0.5% and the Big Bank Basket fell to $267.79 (0.4%). MQG sliding another 0.7% again with other financials easier. Insurers came back to earth, with QBE down 0.4% and IAG off 1.0%. Industrials were flat, retailers fell, APE down 2.3% and JBH off 2.3% with TPW continuing to slide, off another 3.0%. WES was a bright spot up 0.7%, maybe lithium exposure! Healthcare eased back too, CSL down 0.1% and COH off 2.5%. Tech fell yet again, WTC down 1.9% and XRO sliding further, TNE off another 1.3%. Interest rate sensitive stocks under pressure. QAN down 0.8% and TCL off 1.3%.In resources, iron ore stocks picked up, BHP up 0.5% and FMG up another 0.9%. Gold miners up as RMS announced a $250m buyback. NST up 5.1% and EVN up 4.5%. Silver stocks also having a good run. Oil and gas fell and uranium stocks rose slightly.In corporate news, SBM up 10.9%, it secured a strategic partner and funding for Simberi, DRO popped 16.2% on a LW article. 4DX jumped 6.0% on a new order in the US. GQG unchanged on FUM data.On the economic front, we had Chinese CPI slightly higher than expected.Meanwhile in Asia, Japan down 0.1%, HK down 0.5% and China down 0.8%.10-year yields higher at 4.80%.US Futures – Dow down 4 and Nasdaq down 28.Want to invest with Marcus Today? Our MT20 portfolio is designed for investors seeking exposure to our strategy while we do the hard work for you. If you're looking for personal financial advice, our friends at Clime Investment Management can help. Their team of licensed advisers operates across most states, offering tailored financial planning services. Why not sign up for a free trial? Gain access to expert insights, research, and analysis to become a better investor.
What does a business background bring to the legal field? In this special #SBM50 & #TMC30 alumni episode, we sit down with Joshua Galicia (Class of 2005), an attorney who took the skills he learned at the Business Magnet Center and applied them to a successful career in law.Joshua breaks down his journey from Texas A&M Law to working as a criminal prosecutor, and his eventual pivot to civil litigation representing cities and governmental entities.In this episode, we discuss:The Pivot: Navigating the transition from criminal prosecution to civil law.Transferable Skills: How BMC concepts like marketing and teamwork apply to winning cases in the courtroom.Public Sector Impact: The motivation behind representing governmental entities.Townview Legacy: Reflecting on 30 years of TMC and 50 years of SBM excellence.Whether you are a pre-law student, a Townview alum, or interested in career pivots, this conversation is packed with insight.Connect with us:Subscribe to KSBM Radio for more alumni stories!#KSBMWeLive #TownviewProud #LegalCareer #BMCAlumni
What does a business background bring to the legal field? In this special #SBM50 & #TMC30 alumni episode, we sit down with Joshua Galicia (Class of 2005), an attorney who took the skills he learned at the Business Magnet Center and applied them to a successful career in law.Joshua breaks down his journey from Texas A&M Law to working as a criminal prosecutor, and his eventual pivot to civil litigation representing cities and governmental entities.In this episode, we discuss:The Pivot: Navigating the transition from criminal prosecution to civil law.Transferable Skills: How BMC concepts like marketing and teamwork apply to winning cases in the courtroom.Public Sector Impact: The motivation behind representing governmental entities.Townview Legacy: Reflecting on 30 years of TMC and 50 years of SBM excellence.Whether you are a pre-law student, a Townview alum, or interested in career pivots, this conversation is packed with insight.Connect with us:Subscribe to KSBM Radio for more alumni stories!#KSBMWeLive #TownviewProud #LegalCareer #BMCAlumni
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
#SBM50 & #TMC30 Alumni Series | Featuring #MayraGarcia (#BusinessManagement Class of 2014).In this inspiring episode of our Alumni Spotlight series, we sit down with Mayra Garcia, a proud graduate of the School of Business and Management Class of 2014.After graduating from UNT Dallas at just 21 years old, all while raising two children. Mayra went on to teach for several years before pursuing master's degrees in Educational Psychology and Clinical Mental Health Counseling. Today, she serves as a Qualified Mental Health Professional (QMHP) at Metrocare Services, where she provides trauma-informed care and empowers individuals to heal and grow.Join us for an uplifting conversation about resilience, purpose, and the power of education, as Mayra shares her inspiring journey from SBM student to mental health advocate and community leader.
#SBM50 & #TMC30 Alumni Series | Featuring #MayraGarcia (#BusinessManagement Class of 2014).In this inspiring episode of our Alumni Spotlight series, we sit down with Mayra Garcia, a proud graduate of the School of Business and Management Class of 2014.After graduating from UNT Dallas at just 21 years old, all while raising two children. Mayra went on to teach for several years before pursuing master's degrees in Educational Psychology and Clinical Mental Health Counseling. Today, she serves as a Qualified Mental Health Professional (QMHP) at Metrocare Services, where she provides trauma-informed care and empowers individuals to heal and grow.Join us for an uplifting conversation about resilience, purpose, and the power of education, as Mayra shares her inspiring journey from SBM student to mental health advocate and community leader.
In this episode of KSBM Radio: The Voice of Townview, we continue the SBM 50 & TMC 30 Alumni Series, highlighting remarkable Townview graduates who are making an impact beyond the classroom. Our guest, Ms. Alycia Long, a proud SBM Class of 2007 alumna, has built an inspiring career journey. from the trades to entrepreneurship and now as a Spa Team Lead at Horseshoe Bay Resort. She shares how her experiences at Townview helped shape her success, the challenges of running her own business, and the rewards of leadership in the hospitality industry.
In this episode of KSBM Radio: The Voice of Townview, we continue the SBM 50 & TMC 30 Alumni Series, highlighting remarkable Townview graduates who are making an impact beyond the classroom. Our guest, Ms. Alycia Long, a proud SBM Class of 2007 alumna, has built an inspiring career journey. from the trades to entrepreneurship and now as a Spa Team Lead at Horseshoe Bay Resort. She shares how her experiences at Townview helped shape her success, the challenges of running her own business, and the rewards of leadership in the hospitality industry.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Carolina Hernandez Class of 2006 knows what it means to build something that lasts. A proud graduate of the Business Magnet Center, she turned her passion for business and creativity into two successful companies. Carolina is the founder and CEO of Louis Gloria Painting, known for its artistry and precision, and the CEO of Legacy Funds, where she leads real estate investments that strengthen communities.As we celebrate 50 years of SBM and 30 years of Townview, Carolina returns to share her story from the classrooms that shaped her to the boardrooms she leads today. She continues to mentor young women in high school, helping them see that leadership begins with self belief and purpose.#CarolinaHernandez #SBM50 #TMC30 #KSBMRadio #TownviewPride #StandingOnBusiness #LegacyInAction
Carolina Hernandez Class of 2006 turned her passion for business and creativity into purpose. She is the founder and CEO of Louis Gloria Painting and Legacy Funds, where she blends artistry, leadership, and community impact.As we celebrate 50 years of SBM and 30 years of Townview, Carolina returns to share how confidence and vision can shape a lasting legacy.#CarolinaHernandez #SBM50 #TMC30 #KSBMRadio #TownviewPride #StandingOnBusiness #LegacyInAction
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Call this demo number to experience Free2Grow : (719) 414-9355 Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit.No coding required!