Podcasts about sbm

Most home service businesses keep just 5 to 12% net profit, and most owners have no idea that is where they are. The best run HVAC, plumbing, and electrical shops keep 20%, and the gap almost always comes down to a few fixable mistakes. In this episode of Service Business Mastery, Tersh Blissett and Josh Crouch sit down with Matthew Mooney and Raymond Gong of Profitability Partners, a fractional CFO firm that spent years on the private equity side of the table and now helps owners find the profit already hiding in their business. They break down the real gross profit benchmarks for every trade, the labor and pricing mistakes that make your P&L lie to you, why fixing your booking rate beats spending more on ads, and how one plumbing company cut 3 million dollars a year in overhead in six months. This episode is brought to you in partnership with Upfrog, one of our show partners. Upfrog turns paid ad spend into booked, sold system replacements instead of wasted leads. Learn more at upfrog.com. CHAPTERS 0:00 – The 20% Net Margin Most Contractors Never Hit 3:49 – Meet Profitability Partners: Fractional CFOs From Private Equity 7:54 – What Private Equity Looks For in an Undervalued Business 11:00 – Gross Profit Benchmarks by Trade: HVAC, Plumbing, Electrical 15:56 – The Fully Loaded Labor Mistake That Hides Your Real Margin 18:16 – The What Is Everyone Charging Trap and the Discount Price Book 20:24 – Why Discounting Costs You More Than Spending on Ads 23:36 – Fix Your Booking Rate Before You Spend a Dollar on Marketing 27:47 – What Separates a 12% Company From a 20% Company 29:55 – Switching to Commission Pay Without Losing Your Techs 36:41 – Where AI Actually Helps a 5 to 30 Million Dollar Contractor 39:12 – The Overhead Trap: Unused Software and Oversized Leases 41:56 – Case Study: Cutting 3 Million Dollars a Year in Six Months 48:22 – The Exit Math That Turns 200K Saved Into 2 Million 52:15 – The 1% Booking Rate Worth 3 Million, and Why Your CRM Lies 55:33 – Where to Find Matthew and Raymond WHAT YOU'LL LEARN - The real gross profit benchmarks by trade, and why a 50% GP can secretly be sub 40 once labor is fully loaded - Why 20% net profit is realistic, and the mistakes keeping most shops at 5 to 12% - How discounting quietly wrecks your margin, and why 2 to 3% more on ads beats 10% off the price - Why booking rate is the first thing to fix before spending another dollar on marketing - How one plumbing company cut 3 million dollars a year in overhead in six months - The exit math that turns a 200,000 dollar expense cut into 2 million more at the sale THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.comBREEZY About 30 percent of inbound calls in home services go unanswered, and those are customers ready to book with whoever picks up first. Breezy puts AI agents on every call, books the job, and follows up instantly, so you wake up to booked jobs instead of missed calls. See how many jobs you are losing at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. MARKET STORM Market Storm uses AI to catch early buyer intent and put your brand in front of homeowners before they ever search. Visit https://marketstorm.ai or text 213-575-5448. CALLRAIL CallRail assigns a unique tracking number to each marketing effort, so you know which channels bring your best leads. Try it free at https://callrail.com/sbmpod. PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Matthew Mooney (Profitability Partners): https://www.linkedin.com/in/matthew-mooney-54b09047/ Raymond Gong (Profitability Partners): https://www.linkedin.com/in/gongraymond/ ARTICLES WORTH READING HVAC profit margin benchmarks: https://profitabilitypartners.io/hvac-profit-margins/ Plumbing profit margin benchmarks: https://profitabilitypartners.io/plumbing-profit-margins/ ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Want the frameworks from each episode in your inbox? Join the free Service Business Mastery newsletter: https://servicebusinessmastery.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #ContractorProfit #HVACBusiness #FractionalCFO

AI is not coming for your techs. It is coming for the busywork, the missed calls, and the guesswork that quietly eats your margin. In this episode of Service Business Mastery, Tersh Blissett sits down with Chris Plunkett, a Tucson HVAC owner who has been in the trade since he was eight years old, to talk about what using AI in an HVAC business actually looks like day to day. They get into how Chris turned home inspections from a loss leader into one of his highest paying jobs, why his AI voice agent books calls so well that customers swear they were talking to a person, and the simple pay change that made after hours emergencies fair to his technicians again. If you run an HVAC, plumbing, or electrical company and you are tired of AI hype with nothing to show for it, this one is built for you. This episode is brought to you in partnership with Breezy, the AI voice agent Chris uses for his after hours and overflow calls. See how many calls you are missing at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. CHAPTERS 0:00 – Why AI Won't Replace HVAC Techs 1:45 – Welcome to Service Business Mastery 2:37 – Fix Your Processes Before You Automate Anything 3:44 – Meet Chris Plunkett: From 8 Year Old Tech to HVAC Owner 7:33 – Where Chris Actually Uses AI in His HVAC Business 8:21 – Letter Grade Diagnostics Customers Understand 10:28 – The Real Way AI Is Changing the Trades 11:49 – Turning Home Inspections Into a High Ticket Profit Center 15:37 – Presenting Diagnostics So Customers Say Yes 18:04 – AI Voice Agents for After Hours and Overflow Calls 20:31 – The Call Nobody Could Tell Was AI 27:07 – Trigger Words and On Call Routing That Keep Owners Out of the Mix 29:41 – The Late Night Call Policy That Protects Your Techs 32:06 – Why Emergency Rate Beats After Hours Rate 35:02 – Nobody Wants to Work for YOU: Hiring the Next Generation 37:32 – Trade Culture, Mentorship, and Bringing Young Techs In 46:24 – Where to Find Chris and His Whiskey Side Hustle ABOUT SERVICE BUSINESS MASTERY Service Business Mastery is where home service owners come to run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch talk through the real operations, technology, and leadership decisions behind growing an HVAC, plumbing, or electrical business, with the operators and experts actually doing the work. More episodes and resources: https://servicebusinessmastery.com/ https://linkin.bio/servicebusinessmasterypodcast    THIS EPISODE IS BROUGHT TO YOU BY BREEZY About 30 percent of inbound calls in home services go unanswered, and those are customers ready to book with whoever picks up first. Breezy puts AI agents on every call, books the job, and follows up instantly, so you wake up to booked jobs instead of missed calls. See how many jobs you are losing right now at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. UPFROG Upfrog is the OG of pricing transparency online. They find hard to reach system replacement leads through paid ads, then nurture and book them into sold systems before your team even arrives. Learn more: upfrog.com MARKET STORM Market Storm works with home service companies across the country, using AI to catch early buyer intent and put your brand in front of homeowners before they ever search. So when they do search, your name already feels familiar. Visit https://marketstorm.ai/ CALLRAIL CallRail assigns a unique tracking number to each of your marketing efforts, so you know exactly which channels bring your best leads and which ones to cut. Try it free at https://callrail.com/sbmpod. PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo  COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at: https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Chris Plunkett: https://www.linkedin.com/in/chris-plunkett-11613385/ NEVER MISS AN EPISODE Subscribe on YouTube and follow Service Business Mastery on Spotify and Apple Podcasts. If this one helped, share it with an owner who needs to hear it. #ServiceBusinessMastery #HVAC #AIinTheTrades #HomeServices #HVACBusiness   

Most home service companies do not have a lead problem. They have a missed-call problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Chris Nelson, Senior Manager of Vertical Marketing at CallRail, to talk about why home service leads disappear, how missed calls turn into lost revenue, and what contractors can do to better understand what is happening inside their call flow. This conversation is not just about answering the phone faster. It is about understanding where your leads come from, how they move through your business, and where good opportunities get lost before they ever turn into booked jobs. Chris breaks down how call tracking, call routing, CRM integrations, AI voice assistants, and conversation intelligence can help contractors see the real story behind their marketing spend and customer calls. They also discuss: Why missed calls are one of the most expensive leaks in a home service business How call routing helps contractors get the right calls to the right people Why attribution is harder now that homeowners use Google, social media, AI search, referrals, and other touchpoints before calling How AI voice assistants can support CSR teams with overflow, after-hours calls, and basic call handling Why call data and conversation intelligence help owners coach their teams and make smarter marketing decisions If you are spending money on marketing but still missing calls, losing track of leads, or struggling to understand which channels are actually creating revenue, this episode will help you see why better call visibility matters. Timestamps 00:00 Pre-show conversations with Chris 04:11 Introducing Voice Assist for Contractors 06:40 Integrating AI in Job Interviews 12:48 Introducing ChatGPT integration with Call Rail 15:18 Understanding Data and Attribution 18:18 Troubleshooting marketing and spending issues 23:07 Boosting Average Repair Tickets 26:08 Managing customer service team 27:07 Managing Incoming Calls and Coverage 31:32 Training and fine-tuning voice assistants 35:12 Using AI for data analysis 37:54 Tracking summer special calls 41:08 Home renovation challenges 43:40 Offering product assistance Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Chris Nelson: https://www.linkedin.com/in/christopher-nelson-205588140/ CallRail: https://www.callrail.com/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code "SBM" to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

Most contractors want more leads, more booked calls, and more revenue. But if your sales process is inconsistent, more leads will only expose the problem faster. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Josh Martin, Director of Revenue Strategy at 3Four Labs, to talk about how service businesses can grow by building a stronger sales framework, improving technician coaching, and using AI-powered tools the right way. Josh explains why AI and automation are only useful when your company already knows what "good" looks like. If your technicians, comfort advisors, or salespeople do not have a clear framework, the software cannot magically make them better. It needs to understand the questions you want asked, the information you want collected, and the way your company expects customers to be served. The conversation also breaks down why recording field conversations should not be seen as "Big Brother," but as a coaching tool. Just like athletes watch game film, technicians and salespeople can use call and visit recordings to improve their communication, tone, positioning, and close rate. They also discuss: Why every growing company needs a repeatable sales framework How AI ride-along tools help coach technicians and salespeople Why technicians act differently when a manager is physically in the truck How recording customer conversations can help your team improve Why "sales" feels uncomfortable for many technicians The importance of teaching technical experts how to communicate value Why companies need clean data before they rely on AI How AI can create noise when it is used without a clear outcome Why automation must be monitored instead of set and forgotten How to avoid overwhelming your team when adopting new technology Why sales tools must be customized to your company's process How asking for the sale is often the missing step in the home If you are trying to grow your service business, improve close rates, coach your team better, or make AI useful instead of confusing, this episode gives you a practical look at how sales process and technique create scalable growth. Timestamps 00:00 Clarifying platform's role and use case 05:22 Getting started in the industry 09:22 AI ride along software discussion 10:53 Optimizing service call efficiency 16:07 Watching sales recordings for improvement 18:37 Identifying AI-generated resumes 21:01 Efficiency with Technology Tools 24:08 Understanding mismatched business language 29:17 Demo: Claude's PowerPoint integration 31:10 Human oversight in automation 35:23 Challenges of Team Growth 39:35 Understanding customer communication skills 42:31 Introducing Execconnect tool 43:31 Explaining the 34 Labs name Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Josh Martin: https://www.linkedin.com/in/joshuadarrenmartin/  3Four Labs: htps://www.linkedin.com/company/3fourlabs/    Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code "SBM" to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

Most contractors think they need more leads. But what if the real problem is that you're already missing the jobs you paid to generate? In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Shaun Ritchey from Breezy to talk about Moneyball for home services and how contractors can use AI, better data, and smarter systems to uncover the jobs hiding inside their existing business. Just like Moneyball changed baseball by finding overlooked value in the data, this conversation shows how contractors can find overlooked revenue in missed calls, slow follow-up, poor booking processes, weak web conversion, and underused customer lists. Shaun explains why the biggest opportunity is not always spending more money on marketing. Sometimes the fastest path to growth is fixing the leaks already inside your sales funnel. They also discuss: How Moneyball applies to home service businesses Why contractors often lose the most money during their busiest seasons How missed calls create major revenue leaks Why speed-to-lead can make or break a booked job How AI agents help contractors answer more calls and book more jobs Why AI should support CSRs, not replace them How web visitors and younger homeowners are changing the booking process Why low-value tune-ups can block high-value replacement opportunities How call tracking, transfer rules, and better data improve lead handling Why AI needs training, monitoring, and human oversight How contractors can use AI to analyze pricing, inventory, and operations Why bad data creates bad AI output If you're spending more money on leads but still missing calls, losing web visitors, or struggling to understand where revenue is leaking, this episode will help you think differently about growth. Timestamps 00:00 Explaining the Moneyball strategy 05:29 Challenges of manual call analysis 08:10 Helping contractors book more jobs 11:00 A CRM for the trades industry 14:23 Integrating AI with CRM Tools 17:18 Discussing AI's role in customer service 20:14 Discussing AI's strengths and limitations 21:57 Issues with AI voice providers 27:40 Using CRM for cost analysis 31:42 Using call tracking for marketing 33:09 Overbooked with low-margin appointments 36:10 Using AI for Business Transparency 41:52 Evaluating Client Booking Efficiency 43:52 Recognizing trends in social media marketing 48:40 Updating and trusting sales data 51:31 Getting help with my project 54:00 Pricing strategy for offers   Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Shaun Ritchey: https://www.linkedin.com/in/shaun-ritchey/  Breezy: https://getbreezyapp.com Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code "SBM" to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo  

Most service business owners are chasing the next lead source. Google Ads. Facebook Ads. AI. SEO. Automation. But sometimes the fastest way to grow is still the most old-school strategy in the book: getting out into your community, shaking hands, building trust, and making sure people remember your brand. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Chuck Worley, owner of Worley's Home Services, to talk about branding, networking, reputation, and the real-world grind behind building a service business people know, trust, and refer. Chuck shares his journey from struggling in school to building a career in HVAC sales, starting and losing a business, rebuilding from bankruptcy, paying back debts he was no longer legally required to pay, and eventually growing Worley's Home Services into a $17 million company. He also breaks down why branding is not just about a logo, why standing out matters, and how his orange and green jackets became a memorable part of his local brand. They also discuss: How Chuck went from HVAC technician to top-performing comfort advisor Why sales changed his life and gave him a path forward The painful lessons from bankruptcy and rebuilding from zero Why reputation matters more than almost anything in business How Chuck used networking to grow his company without relying only on digital marketing Why your brand needs to be memorable, even if people think it looks ridiculous How local chambers, BNI groups, and business events can generate real relationships Why referrals still matter in a world obsessed with AI and ads How Chuck used small acquisitions and owner financing to grow Why being the "power connector" in your market can create long-term growth How service business owners can start networking even if they feel uncomfortable If you are a service business owner who wants to build a brand people remember, generate more referrals, and grow through real relationships, this episode is a practical, no-BS playbook. Timestamps 00:00 Old-school networking advice 03:36 Challenges with AI voice calls 08:48 Struggling through high school 11:48 Quitting shipyard job for family 13:32 Quitting jobs due to drug use 18:42 Friend's Offer During Divorce 22:18 Early business struggles and trust 25:11 Growing HVAC Business from Dorm Room 27:03 CallRail for tracking marketing calls 30:37 Networking as an Introvert 32:51 Growing the sales team 36:55 Personal branding and first impressions 41:10 Joining a Chamber of Commerce 45:13 Networking and local referrals 48:41 Networking with industry professionals 52:26 Overcoming networking anxiety 52:58 Networking event experience 56:57 Importance of referrals and relationships 59:38 Wrapping up and subscribing encouragement Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Chuck Worley: https://www.linkedin.com/in/chuckworley757/  Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code "SBM" to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

Meer weten over de mogelijkheden bij Saxo Bank? Klik dan op deze link: https://refer.saxo/DeAandeelHouderMeer info over de mogelijkheden bij Kraken? Ga naar:https://www.kraken.com/nl-nl/ Boek Buffett & Co bestellen? https://www.borgerhoff-lamberigts.be/shop/boeken/buffett-coKortingscode: AANDEELHOUDERLid worden van de aandeelhouder? Ga naar: https://www.deaandeelhouder.nl/premium/ Nu lid worden van DeAandeelhouder Pro? Ga naar:https://www.deaandeelhouder.nl/login/?redirect_to=https://www.deaandeelhouder.nl/mijn-account/pro/Lid worden van ProBeleggen? Ga naar: https://www.probeleggen.nl/aanmelden/registreren/  In de wekelijkse podcast van DeAandeelhouder ontvangt Nico Inberg diverse experts uit de financiële wereld om te praten over de beurs, beleggen en aandelen. Deze week verwelkomen wij Simon van Veen van Probeleggen. Onderwerpen die aan bod komen zijn AMD, Adyen, Wolters Kluwer, CSG, SBM & nog veel meer! Volg DeAandeelhouder op andere kanalen:Website: https://www.deaandeelhouder.nl/ Twitter (X):  https://twitter.com/deaandeelhouderTikTok:  https://www.tiktok.com/@deaandeelhouderInstagram: https://www.instagram.com/deaandeelhouder/Facebook: https://www.facebook.com/DeAandeelHouder/LinkedIn: https://www.linkedin.com/company/de-aandeelhouder-nl/Tijdslijn:00:00 - 03:25 Opening03:25 - 07:50 Verbazing van de week07:50 - 13:20 Wolters Kluwer13:20 - 16:00 Hardware16:00 - 19:00 DSM-Firmenich19:00 - 22:30 AMD22:30 - 28:00 TKH28:00 - 28:55 Simon's Fonds28:55 - 32:30 Strabag32:30 - 34:35 Novo Nordisk34:35 - 36:10 ForFarmers36:10 - 42:40 Adyen42:40 - 46:42 Ahold Delhaize46:42 - 48:50 CSG48:50 - 50:50 Fugro50:50 - 52:50 SBM52:50 NordrestOntvang al onze exclusieve analyses, video's en beurscontent:https://www.deaandeelhouder.nl/premium/Met een premium abonnement krijgt u wekelijks exclusieve video's en uitleg over potentieel koopwaardige aandelen, regelmatig artikelen met tips om op een verstandige manier met uw geld om te gaan, verder krijgt u tweewekelijks toegang tot de chatsessie met Nico Inberg en als klap op de vuurpijl krijgt u iedere zaterdag ons online magazine. Een kleine investering, voor een veel mooier rendement.

Uitzendreus Randstad is al sinds 2007 te vinden in de AEX, maar degradeert naar de MidKap. Het moet zijn meerdere erkennen in SBM Offshore. Het bedrijf dat drijvende platforms voor energiebedrijven bouwt. Het aandeel SBM gaat zó lekker, dat er in een jaar tijd 70 procent bij kwam! Deze aflevering hebben we het over het succes van SBM. Hoeveel rek zit er nog in dit bedrijf? Bespreken we uiteraard ook het leed dat beleggen in Randstad heet. En het gaat over een defensiebedrijf dat promoveert naar de Midkap. Krijgen we in Amsterdam meer van dit soort defensiebedrijven? Verder hebben we het over de middelvinger van de BP-directie. Een plan van de eigen aandeelhouders wordt opzijgeschoven. BP weigert om een resolutie op de aandeelhoudersvergadering in stemming te brengen. Tot woede van een aantal beleggers.Ook gaat het uiteraard ook over de oorlog in Iran. Die is 'snel voorbij', zegt president Trump. Al denken veel landen daar anders over. Zij dumpen een deel van hun olievoorraad, allemaal om de olieprijs te drukken. Ook Nederland breekt een deel van de strategische voorraad aan.Verder hoor je: Basic-Fit opent tóch minder vestigingen Rheinmettal verhoogt het dividend enorm ASML mag uitbreiden: er komt een campus voor 20.000 werknemers Oracle-aandeel door het dak Te gast: Martine Hafkamp van Fintessa Vermogensbeheer BNR Beurs is een journalistiek onafhankelijke productie, mede mogelijk gemaakt door Saxo. Over de makers: Jelle Maasbach is presentator van BNR Beurs en freelance financieel journalist. Zijn favoriete aandeel om over te praten is Disney, maar daar lijkt hij de enige in te zijn. Sinds de eerste uitzending van BNR Beurs is 'ie er bij. Maxim van Mil is presentator van BNR Beurs en journalist bij BNR, waar hij zich focust op de financiële markten en ontwikkelingen in de tech-wereld. Je krijgt hem het meest enthousiast als hij kan praten over ASML, of oer-Hollandse bedrijven zoals Ahold of ABN Amro. Jorik Simonides is presentator van BNR Beurs, economieredacteur en verslaggever bij BNR. Hij wordt er vooral blij van als het een keer níet over AI gaat. Milou Brand is presentator van BNR Beurs, freelance podcastmaker en columnist bij het Financieele Dagblad. Jochem Visser is presentator van BNR Beurs, maakt Beursnerd XL en is redacteur bij BNR Zakendoen en de podcast Onder Curatoren. Vraag hem naar obscure zaken op financiële markten en hij vertelt je waarom het eigenlijk nóg leuker is dan je al dacht. Over de podcast: Met BNR Beurs ga je altijd voorbereid de nieuwe beursdag in. We praten je in een kleine 25 minuten bij over alle laatste ontwikkelingen op de handelsvloer. We blijven niet alleen bij de AEX of Wall Street, maar vertellen je ook waar nog meer kansen liggen. En we houden het niet bij de cijfers, maar zoeken ook iedere dag voor je naar duiding van scherpe gasten en experts. Of je nu een ervaren belegger bent of net begint met je eerste stappen op de beurs, de podcast biedt waardevolle inzichten voor je beleggingsstrategie. Door de focus op zowel de korte termijn als de lange termijn, helpt BNR Beurs luisteraars om de ruis van de markt te scheiden van de essentie. Van Musk tot Microsoft en van Ahold tot ASML. Wij vertellen je wat beleggers bezighoudt, wie de markten in beweging zet en wat dat betekent voor jouw beleggingsportefeuille.See omnystudio.com/listener for privacy information.

In this episode of the #TMC30 Alumni Series, we sit down with Kade Davis, a proud graduate of the SBM Class of 2022. From navigating high school during the COVID-19 pandemic to his current success in Business Ivy, Kade's story is a powerful example of resilience and the SBM Legacy.

In this episode of the #SBM30 Alumni Series, we sit down with Kade Davis, a proud graduate of the SBM Class of 2022. From navigating high school during the COVID-19 pandemic to her current success in Business Ivy, Kade's story is a powerful example of resilience and the SBM Legacy.In this episode of the #TMC30 Alumni Series, we sit down with Kade Davis, a proud graduate of the SBM Class of 2022. From navigating high school during the COVID-19 pandemic to her current success in Business Ivy, Kade's story is a powerful example of resilience and the SBM Legacy.Tune in as our hosts explore her inspirational journey, her time at KSBM Radio, and the advice she has for current students striving for excellence.

Contractors who do not own their customer list will lose. As AI, search, and digital platforms continue to change, relying on Google, ads, or third party platforms puts your business at risk. In this episode of Service Business Mastery, we break down why owning your customer list is no longer optional for contractors and service business owners who want to survive and scale in the next decade. Joshua Crouch and Tersh Blissett sit down with Peter Murphy Lewis, founder of Strategic Pete, to explain how contractors can protect their business by building direct relationships with their audience, increasing client loyalty, and using AI driven systems without giving control to platforms they do not own. Search is changing. Ads are getting more expensive. Algorithms decide who wins and who disappears. If you do not own your audience, you are renting your business. This conversation explains exactly why owning your list matters more than ever and how contractors can start taking control now. What you will learn in this episode • Why contractors who rely only on ads and search are at risk • How AI is accelerating changes in customer acquisition • Why owning your customer list creates long term stability • How client loyalty protects your business during market shifts • The difference between renting attention and owning relationships • How to use content and systems to stay in front of your audience • Practical ways contractors can start building their list today This episode is for contractors and service business owners who want predictable growth, lower marketing risk, and long term control over their business. Timestamps 00:00 Why owning your customer list matters now 02:10 How AI is changing search and digital marketing 05:30 Why contractors lose when they rent attention 09:40 Client loyalty and long term business survival 14:30 Fractional leadership and strategic marketing explained 19:45 Why content builds ownership not dependence 25:20 Using systems to stay in front of your audience 31:40 How contractors can start owning their list 38:00 LinkedIn, partnerships, and direct relationships 43:10 Final lessons for contractors Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Peter Murphy Lewis: https://www.linkedin.com/in/petermurphylewis/ Strategic Pete: https://www.linkedin.com/company/strategic-pete/   Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide   Learn how to automate tasks, save time, and increase your profit. No coding required!

In this episode of the Service Business Mastery Podcast, host Tersh Blissett sits down with Ari Meisel, Founder of Less Doing and creator of the Optimize, Automate, Outsource framework. Ari is a globally recognized expert in business automation, productivity systems, and operational efficiency, with deep hands-on experience in the construction and skilled trades. Ari shares how extreme burnout and a Crohn's disease diagnosis forced him to redesign how he worked, leading to a system that allowed him to reclaim time, reduce stress, and build a business that runs without constant owner involvement. This conversation dives deep into automation for service businesses, decision-making systems, and what it really means to become a replaceable founder. In this episode, you'll learn: How to identify automation opportunities in your service business Why automating decisions is more powerful than automating tasks The "Replaceable Founder" mindset every business owner needs How automation reduces stress and increases scalability Real-world systems for reclaiming time without sacrificing growth If you're an HVAC, plumbing, electrical, or home service business owner feeling stuck in daily operations, this episode breaks down practical automation strategies, how to identify repetitive work, and how small system changes compound into massive time freedom. Timestamps ⏰ [00:00] "Ari's Impact on Email Automation" [06:15] "Masonry, Hardship, and Health Struggles" [07:25] "Optimize, Automate, Outsource Strategies" [12:32] Building Sustainable Generational Businesses [15:45] "Optimize, Automate, Outsource Effectively" [19:43] "Prioritizing Revenue in Business" [22:24] "Automation Enhances the Human Element" [25:52] "Asynchronous Communication Explained" [29:20] "Benefits of Solo Voice Recording" [30:46] "Creativity Comes with Movement" [36:38] Flexible Work Beyond Boundaries [39:12] iPhone Screenshot Automation Exploration [41:32] "Apps I've Used for Years" [46:54] Building Apps and Voice AI [47:38] "Switching to MEM AI Tools" [52:05] "Retirement via Automation Skills" [54:53] "Connect with Ari for Insights" Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Ari Meisel: https://www.linkedin.com/in/productivity-coach-entrepreneur/   Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!

If you're in the skilled trades like HVAC, plumbing, electrical, or any service where the phone rings with "Hey, my system isn't working," this episode of SBM, "What Homeowners Actually Want" with Zac Dearing of Mantel, is about as close to printing money as a podcast gets. Consider it your cheat sheet into the homeowner's brain and wallet. Here's why you should listen, especially if you: Want to make more from every visit (yes, without feeling like a pushy home comfort advisor). Are stuck trying to grow your business, because you keep hearing "You're too expensive" or "Let me think about it." Need clarity on what ACTUALLY matters to modern homeowners. Spoiler: it's not just the dollar amount. Are tired of home comfort "gurus" who can't back up their advice with hard data. If you want real, actionable ways to improve your process before, during, and after the visit grab the report the team discusses at usemantel.com/survey. It's built on actual fieldwork, not fantasy. Timestamps ⏰ [00:00] "Service Business Growth Strategies" [04:52] "Self-Discovery in Decision-Making" [08:57] "Persistence and Overcoming Dyslexia" [10:48] "Overcoming Fears Through Automation" [16:22] "Customer Obsession and User Focus" [18:52] "Research-Driven Innovation and Giving Back" [24:00] "Homeowner Priorities vs. Contractors" [27:24] "Homeowners' HVAC Knowledge Gap" [30:18] "Call Tracking for Smarter Marketing" [31:30] "How Homeowners Find Contractors" [36:00] "Trust and Reviews Drive Choices" [40:52] "Home Recording Insights & Sales" [43:26] "Homeowners Struggle to Find Clarity" [47:46] "AI, Trends, and Future Insights" [49:52] "Empowering Contractors to Boost Sales" [51:55] Empowering Homeowners Through Visibility [57:29] "Embrace Change and Adaptation" [58:30] "Service Business Mastery Insights" Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Zac Dearing: https://www.linkedin.com/in/zachary-dearing-b761b825/  Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

What does a business background bring to the legal field? In this special #SBM50 & #TMC30 alumni episode, we sit down with Joshua Galicia (Class of 2005), an attorney who took the skills he learned at the Business Magnet Center and applied them to a successful career in law.Joshua breaks down his journey from Texas A&M Law to working as a criminal prosecutor, and his eventual pivot to civil litigation representing cities and governmental entities.In this episode, we discuss:The Pivot: Navigating the transition from criminal prosecution to civil law.Transferable Skills: How BMC concepts like marketing and teamwork apply to winning cases in the courtroom.Public Sector Impact: The motivation behind representing governmental entities.Townview Legacy: Reflecting on 30 years of TMC and 50 years of SBM excellence.Whether you are a pre-law student, a Townview alum, or interested in career pivots, this conversation is packed with insight.Connect with us:Subscribe to KSBM Radio for more alumni stories!#KSBMWeLive #TownviewProud #LegalCareer #BMCAlumni

What does a business background bring to the legal field? In this special #SBM50 & #TMC30 alumni episode, we sit down with Joshua Galicia (Class of 2005), an attorney who took the skills he learned at the Business Magnet Center and applied them to a successful career in law.Joshua breaks down his journey from Texas A&M Law to working as a criminal prosecutor, and his eventual pivot to civil litigation representing cities and governmental entities.In this episode, we discuss:The Pivot: Navigating the transition from criminal prosecution to civil law.Transferable Skills: How BMC concepts like marketing and teamwork apply to winning cases in the courtroom.Public Sector Impact: The motivation behind representing governmental entities.Townview Legacy: Reflecting on 30 years of TMC and 50 years of SBM excellence.Whether you are a pre-law student, a Townview alum, or interested in career pivots, this conversation is packed with insight.Connect with us:Subscribe to KSBM Radio for more alumni stories!#KSBMWeLive #TownviewProud #LegalCareer #BMCAlumni

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

#SBM50 & #TMC30 Alumni Series | Featuring #MayraGarcia (#BusinessManagement Class of 2014).In this inspiring episode of our Alumni Spotlight series, we sit down with Mayra Garcia, a proud graduate of the School of Business and Management Class of 2014.After graduating from UNT Dallas at just 21 years old, all while raising two children. Mayra went on to teach for several years before pursuing master's degrees in Educational Psychology and Clinical Mental Health Counseling. Today, she serves as a Qualified Mental Health Professional (QMHP) at Metrocare Services, where she provides trauma-informed care and empowers individuals to heal and grow.Join us for an uplifting conversation about resilience, purpose, and the power of education, as Mayra shares her inspiring journey from SBM student to mental health advocate and community leader.

#SBM50 & #TMC30 Alumni Series | Featuring #MayraGarcia (#BusinessManagement Class of 2014).In this inspiring episode of our Alumni Spotlight series, we sit down with Mayra Garcia, a proud graduate of the School of Business and Management Class of 2014.After graduating from UNT Dallas at just 21 years old, all while raising two children. Mayra went on to teach for several years before pursuing master's degrees in Educational Psychology and Clinical Mental Health Counseling. Today, she serves as a Qualified Mental Health Professional (QMHP) at Metrocare Services, where she provides trauma-informed care and empowers individuals to heal and grow.Join us for an uplifting conversation about resilience, purpose, and the power of education, as Mayra shares her inspiring journey from SBM student to mental health advocate and community leader.

In this episode of KSBM Radio: The Voice of Townview, we continue the SBM 50 & TMC 30 Alumni Series, highlighting remarkable Townview graduates who are making an impact beyond the classroom. Our guest, Ms. Alycia Long, a proud SBM Class of 2007 alumna, has built an inspiring career journey. from the trades to entrepreneurship and now as a Spa Team Lead at Horseshoe Bay Resort. She shares how her experiences at Townview helped shape her success, the challenges of running her own business, and the rewards of leadership in the hospitality industry.

In this episode of KSBM Radio: The Voice of Townview, we continue the SBM 50 & TMC 30 Alumni Series, highlighting remarkable Townview graduates who are making an impact beyond the classroom. Our guest, Ms. Alycia Long, a proud SBM Class of 2007 alumna, has built an inspiring career journey. from the trades to entrepreneurship and now as a Spa Team Lead at Horseshoe Bay Resort. She shares how her experiences at Townview helped shape her success, the challenges of running her own business, and the rewards of leadership in the hospitality industry.

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Carolina Hernandez Class of 2006 turned her passion for business and creativity into purpose. She is the founder and CEO of Louis Gloria Painting and Legacy Funds, where she blends artistry, leadership, and community impact.As we celebrate 50 years of SBM and 30 years of Townview, Carolina returns to share how confidence and vision can shape a lasting legacy.#CarolinaHernandez #SBM50 #TMC30 #KSBMRadio #TownviewPride #StandingOnBusiness #LegacyInAction

Carolina Hernandez Class of 2006 knows what it means to build something that lasts. A proud graduate of the Business Magnet Center, she turned her passion for business and creativity into two successful companies. Carolina is the founder and CEO of Louis Gloria Painting, known for its artistry and precision, and the CEO of Legacy Funds, where she leads real estate investments that strengthen communities.As we celebrate 50 years of SBM and 30 years of Townview, Carolina returns to share her story from the classrooms that shaped her to the boardrooms she leads today. She continues to mentor young women in high school, helping them see that leadership begins with self belief and purpose.#CarolinaHernandez #SBM50 #TMC30 #KSBMRadio #TownviewPride #StandingOnBusiness #LegacyInAction

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Call this demo number to experience Free2Grow : (719) 414-9355 Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!

Learn how to automate tasks, save time, and increase your profit. No Coding required!