Podcasts about emotional engagement

In this episode of the Sleeping Barber Podcast, our hosts Marc Binkley and Vassilis Douros engage in a thought-provoking conversation with Mitch Joel, a renowned entrepreneur and marketing expert. They explore Mitch's diverse career journey, the evolution of marketing and agency relationships, and the impact of AI on the industry. The discussion emphasizes the importance of custodianship in brand management and the shift from speed to momentum in marketing strategies. Mitch shares insights on the changing landscape of performance marketing and the necessity for marketers to take ownership of their roles in a rapidly evolving environment. This is an episode you dont want to miss!Enjoy the show!Our GuestMitch Joel Entrepreneur, Investor, SpeakerCo-Founder of ThinkersOne - bite sized thought leadership from the best thinkers in the worldFormer President of Twist Image Digital Marketing Agency that sold to WPPNamed to Thinkers50 Radar ListAuthor of Six Pixels of Separation & CTRL ALT Deletehttps://www.linkedin.com/in/mitchjoel/https://www.mitchjoel.com/Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠https://www.sleepingbarber.caGet in touch with our hosts:Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠Timestamps:00:00 - Introduction 01:25 - Mitch Joel's Career Journey12:54 - The Evolution of Marketing and Agencies17:09 - The Agency-Brand Relationship in the AI Era26:20 - The Shift Towards In-House Marketing33:09 - The One-to-X Marketing Model38:11 - The Shift from Performance to Brand Storytelling41:16 - The Role of Custodianship in Marketing44:59 - Navigating Brand Evolution and Change49:54 - Emotional Engagement in Marketing54:39 - Speed vs. Momentum in Leading Change01:00:31 - Personal Agency in the Age of AI01:03:05 - Post-Pod with V & Marc

Listeners will discover how equanimity functions as a stabilizing force in our emotional lives. Margaret emphasizes that it allows us to experience deep compassion, loving-kindness, and joyousness without being overwhelmed by our feelings. By observing our reactions to the roadside scenarios—where a stranger elicits mild compassion, a neighbor stirs more involvement, and a best friend creates profound emotional turbulence—she elucidates the varying shades of our emotional engagement and the importance of a balanced response. Throughout the discussion, Margaret stresses the importance of "not self" (non-attachment) as a foundational practice for cultivating equanimity. This practice encourages us to observe situations with clarity and discernment, freeing us from being engulfed by our emotions. She also highlights that true compassion encompasses both emotional understanding and practical actions, such as offering assistance to those in need. Importantly, equanimity does not imply cold detachment; rather, it invites a mindful approach to life's challenges, providing us with the tools to navigate our emotions with grace.

Send us a textIn this insightful episode of the Serve First, Sell Later Marketing Podcast, host Sylvia Garibaldi unpacks one of the most overlooked truths in modern professional marketing: trust isn't just a nice-to-have—it's the actual currency that drives results. Whether you're a lawyer, mediator, or workplace conflict specialist, your clients are not just looking for credentials or clever messaging—they're scanning for emotional safety.  Discover how trust has quietly replaced urgency, speed, and even strategy as the most powerful differentiator in your business. This episode is a must-listen for anyone looking to elevate their practice and engage in deeper, more meaningful client interactions.In this episode, you'll learn:Building Trust in Conflict Resolution (02:30)Techniques for Emotional Engagement (16:01)Building Trust Through Calm Marketing (18:31)Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#69 Never Go Dark: The Strategy That Outlasts Crisis and Uncertainty #50 Empathy's Role in Marketing From Client Care to Brand Building #41 How To Ensure That Your Consultations Convert Into New Clients #16 Expert Ways to Build Your Client's Trust Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! The Magnetic Practice: Marketing That Brings Clients to You Workshop. Happening on May 14th 11am EST Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

In this episode, Keenya Kelly shares innovative strategies for growing on Instagram, focusing on lesser-known hacks that leverage AI, emotional engagement, and content series. She emphasizes the importance of using AI tools for creative content ideas, the effectiveness of short videos, and the power of broadcast channels to engage audiences. Additionally, she discusses how to evoke emotional responses in viewers to drive action and engagement.Join Invisible To Influential: www.invisibletoinfluential.netIf you enjoyed today's episode be sure to let us know on Instagram or over on our YouTube Channel - all under the name Keenya Kelly Subscribe to The If You Create It Podcast!Watch episodes on YouTube!!

Send us a textIn this episode of Leadership Bites, Guy Bloom and Erik Korsvik Østergaard discuss the evolving landscape of leadership in the context of future trends as set out in Erik's book Anticipatory Leadership, particularly focusing on the implications of technology and AI. They explore the importance of futures literacy, emotional engagement, and the need for organizations to foster agency among their teams. The conversation emphasizes the significance of involving individuals in the planning process to create a sense of ownership and confidence, ultimately leading to a more adaptive and resilient organizational culture. In this conversation, Erik Korsvik Østergaard discusses the importance of strategic foresight and futures thinking in navigating the complexities of modern leadership and organizational change. He emphasizes the need for leaders to be responsive and anticipatory, integrating futures literacy into their strategic planning to better prepare for uncertainties. Through his books, he explores the traits of effective leadership and the necessity of storytelling in mobilizing teams towards a shared vision of the future.TakeawaysErik helps leaders understand future trends and their implications.Organizations need to think about multiple futures, not just one.AI will require leaders to be more tech-savvy in the future.Emotional responses to trends are crucial for engagement.Creating agency among team members fosters ownership and confidence.Involvement in planning leads to a sense of purpose.Wholeness and self-leadership are essential in modern organizations.Short-term and long-term planning must coexist.Adaptability is key in navigating future challenges.Regularly discussing trends can build futures literacy in teams. Organizations are currently more short-sighted than long-sighted.China's strategic planning is generational, unlike Western approaches.Innovation in Europe is being stifled due to current challenges.Futures thinking should augment existing strategic planning.Futures literacy is essential for critical thinking about the future.Storytelling is crucial for mobilizing teams around a vision.Leaders must be responsive to navigate complexities.Any day can be a fresh start for change.Futures thinking can apply to immediate and long-term scenarios.Engaging younger talent in futures thinking is vital for adaptability.Sound Bites"I help leaders understand future trends.""AI will require leaders to be tech savvy.""The future is unevenly distributed.""Hope, ownership, confidence, and agency.""Doctors are shifting their identity.""Plan your way out of problems.""It's a thousand little adaptations.""China plays chess while we play drafts.""It's all about mobilization.""Any day is day zero for change."To find out more about Guy Bloom and his award winning work in Team Coaching, Leadership Development and Executive Coaching click below.The link to everything CLICK HEREUK: 07827 953814Email: guybloom@livingbrave.com Web: www.livingbrave.com

Generate high-quality leads from a podcast each month: https://voics.kit.com/qualified-leadsNot many people know this, but Pat Flynn is the reason I started my podcast.Back in 2020, I was broke, clueless, and desperate for a way out, I bought a $60 microphone. That mic? It came from an affiliate link on Pat Flynn's website.I binged watched every piece of content Pat had:How to start a podcastThe best mics and softwareEditing tools I'd never used beforeFast forward to 2025, and I just recorded episode 258 of my podcast—with Pat Flynn himself.In this episode, Pat shares the lessons, failures, and surprises from 15 years of building online businesses—including generating over $10M in revenue.We talk about:How he built and grew Deep Pocket Monster to 1M subscribersThe importance of emotional connection in your contentWhy small, vibrant communities are the future of businessThe reality of staying relevant in a changing landscapeIs it blind luck? Or the compounding effect of 15 years in the game?Pat breaks it all down.If you're building a content business or just starting out, this is an episode you can't miss.Check out Pat's YouTube: https://www.youtube.com/@patflynn/My Socials:Instagram - https://www.instagram.com/darrenlee.ksLinkedIn - https://www.linkedin.com/in/darren-lee1(00:00) Preview(00:30) Importance of Serving Your Audience(03:03) How to Create Raving Fans(07:02) The Power of Consistency and Experimentation(12:38) Will AI Take Over Online Media?(17:56) Why Video Podcasts Do Better (19:13) The Benefits of Podcasting(23:19) Pat Flynn's Short-Form Content Strategies(28:29) Short Form vs Long-Form Content(34:02) The Art of Storytelling and Emotional Engagement(36:39) Building Community (39:17) Starting as a Newcomer in a Niche(42:03) Understanding People and Building Loyalty(45:57) Transitioning to Community-Based Learning(51:52) Investing in Startups(59:18) How to Get Sponsorships and Build Relationships(01:02:01) The Importance of ThumbnailsSupport the show

I've been super excited for this episode of the podcast for a while! This week, I speak with John Medina, author of one of my favorite books on the brain—Brain Rules! John and I talk about brain science generally and also dive into some specific aspects that are particularly important to the work of any data communicator: the importance of capturing and maintaining audience attention during presentations, emotional engagement as a way to counteract boredom and stress, and how stories can be a powerful tool for enhancing audience connection and retention. You'll learn how the brain prioritizes meaning over details, driven by survival instincts, and how storytelling effectively taps into these instincts by involving emotional elements.Keywords: data, data visualization, BrainRules, AudienceAttention, PresentationSkills, 10MinuteRule, EmotionalEngagement, StorytellingPower, NarrativeConnection, SurvivalInstincts, MikeGonzagaResearch, EpisodicMemory, DataVisualization, ScientificPresentations, RecallImprovement, SkepticismInScience, TheoryOfMind, MultitaskingMyth, LearningEfficiency, TechnologyDistractions, VisualMemory, AugmentedRealityEducation, VirtualRealityEducation, MentalHealthAwareness, ClimateChangeImpact, EconomicStress, PsychiatricDisorders, StressManagementSubscribe to the PolicyViz Podcast wherever you get your podcasts.Become a patron of the PolicyViz Podcast for as little as a buck a monthCheck out John's amazing book, Brain Rules, and visit the Brain Rules website for more great resources!Follow me on Instagram, LinkedIn, Substack, Twitter, Website, YouTubeEmail: jon@policyviz.com

Today, we discuss the evolution of gaming, focusing on the game Dark War Survival and its mechanics, storytelling, and monetization strategies. We explore how the game integrates emotional engagement through its narrative and character development, particularly highlighting the emotional hook of saving a sick dog. The discussion also delves into market trends, user acquisition strategies, and the competitive landscape of 4X games, emphasizing the importance of effective onboarding and monetization tactics in the gaming industry. We discuss the evolution of game mechanics, the impact of user acquisition strategies, and the role of AI in marketing. The conversation highlights the changing landscape of game design and monetization, emphasizing the importance of adaptability in a competitive market. We also highlight the transformative impact of AI on creative production, particularly in the gaming industry. This is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously. Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jakub Remia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠r,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jani Torppa, Matej Lancaric⁠ Youtube: https://youtu.be/_l6Jb1P2TbE Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-2um8eguhf-c~H9idcxM271mnPzdWbipg Chapters 00:00 Epic Intro 03:06 Gameplay Mechanics of Dark War Survival 05:58 Storytelling and Emotional Engagement in Gaming 11:57 Monetization Strategies and Emotional Hooks 18:02 Market Trends and Competitive Analysis 20:57 User Acquisition and Cost Per Install (CPI) Insights 25:04 The Economics of Game Downloads 29:23 Revenue Trends in 4X Games 30:36 The Evolution of Game Mechanics 34:30 The Impact of User Acquisition Strategies 39:03 The Role of AI in Game Marketing 44:26 The Future of Game Design and Monetization 49:35 AI in Creative Production 51:08 The Impact of AI on Engagement 52:37 Interactive Storytelling and Game Design 54:55 Trends in Game Marketing and User Acquisition 56:19 The Role of AI in Game Development 01:00:00 The Future of AI in Gaming and Marketing 01:07:25 Final Thoughts and Ratings --------------------------------------- Matej Lancaric User Acquisition & Creatives Consultant ⁠https://lancaric.me Latest AI guide - https://lancaric.me/ugc-guide-ai-user-acquisition/ Jani Torppa Founder & COO Geeklab https://www.linkedin.com/in/jani-torppa-80480a122/ https://geeklab.app/ https://audiencelab.ai/ Jakub Remiar Game design consultant ⁠https://www.linkedin.com/in/jakubremiar --------------------------------------- Takeaways Dark War Survival employs a zombie apocalypse theme to attract players. The game features a strong narrative and emotional engagement. Monetization strategies include emotional hooks like saving a sick dog. UA costs in 4X games can be very high. UA strategies in 4X are evolving, focusing on broad appeal and engagement. The approachability of games is key to attracting a larger player base. ASO strategies may become less relevant if user acquisition is effective. The future of gaming & UA will heavily rely on AI technologies. The pace of innovation in the gaming industry is accelerating due to AI. --------------------------------------- Please share the podcast with your industry friends, dogs & cats. Especially cats! They love it! Hit the Subscribe button on YouTube, Spotify, and Apple! Please share feedback and comments - matej@lancaric.me --------------------------------------- If you are interested in getting UA tips every week on Monday, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lancaric.substack.com⁠⁠⁠⁠⁠⁠ & sign up for the Brutally Honest newsletter by Matej Lancaric.

In this episode of Training Unleashed, host Evan Hackel welcomes back Elizabeth Lotardo, a distinguished consultant, writer, and online instructor, to explore how emotional engagement can transform workplace experiences. Elizabeth shares insights from her latest book, Leading Yourself, offering actionable strategies to create a purpose-driven work environment worth loving. From practical tips for leaders to navigating workplace challenges, Elizabeth provides a refreshing perspective on leadership and personal growth. Key discussion points include: The importance of emotional engagement in the workplace. Strategies for leading without formal authority. How to align personal purpose with organizational goals. Practical tools for fostering stronger team connections. Don't miss out on this opportunity to enhance your leadership skills and improve your training programs. Stay inspired and keep learning! Please like, share, and rate our podcast to help us reach more professionals like you. For more episodes visit us at trainingunleashed.net Watch the episode: https://youtu.be/exGns1fy2ps Connect with us: https://learning.net/ https://www.facebook.com/thelearningnetwork https://www.instagram.com/tln_solutions/ https://twitter.com/TLN_Solutions https://www.linkedin.com/company/283736 Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a textIn this episode of Marketing in the Madness, host Katie Street dives into the dynamic world of experiential marketing with Louisa O'Connor, Managing Director of Seen Presents, a leading brand experience agency known for unforgettable events with brands like Netflix, TikTok, and Amazon. Together, they explore how immersive, real-world experiences build brand loyalty, create lasting emotional connections, and drive unparalleled engagement for both B2B and B2C audiences.Key Discussion Points:The Impact of Experiential Marketing: Katie and Louisa unpack why experiential marketing leaves a lasting brand impression. Although only 29% of marketers leverage brand experiences, 80% of consumers crave them, revealing an untapped opportunity to connect deeply with audiences.ROI of Brand Experiences: Louisa shares insights on proving ROI, emphasising the strategic value of events like Montclair's Art of Genius, which drew 10,000 attendees and garnered over a billion social media views. She discusses how planning, alignment, and strategic ROI measurement can win over procurement and finance teams.Strategic Planning for Success: From the "why" of the event to emotional impact, Katie and Louisa cover the essentials of early planning, highlighting how memorable experiences are built when aligned with brand goals. They underscore the importance of engaging all stakeholders to ensure brand experiences drive measurable success.Creating Authentic Brand Worlds: Louisa reveals how iconic brands like Pinterest and Netflix captivate attendees by transforming physical spaces to reflect their brand ethos. She explains how these brand experiences can increase consumer engagement, inspire brand loyalty, and create viral, shareable moments.Emotional Engagement and Consumer Trust: Katie and Louisa emphasise that experiential marketing evokes emotions that digital campaigns can't replicate. From Dove's Real Beauty campaign to Bacardi's legendary Bermuda Triangle event, they discuss how these experiences leave a lasting impact that fosters authentic consumer trust.Top Tips for Memorable Brand Experiences: Louisa shares her expert advice for brands considering experiential marketing, covering the importance of clear objectives, strategic alignment, and leveraging content across digital channels for extended reach and ROI.In this show, we cover: Experiential Marketing Strategies, Building Brand Loyalty, Emotional Connection in Marketing, Immersive Brand Experiences, B2B Brand Engagement, Brand Experience ROI, Creating Shareable Moments, Engaging Events for B2B and B2C, Strategic Marketing Planning, Leveraging Live Events for ROI, Content-Driven Event Marketing, Innovative Marketing Tactics for Brand Growth, Enhancing Customer Engagement with EventsLINKS:Louisa O'Connor https://www.linkedin.com/in/louisa-o-connor-36773919/Connect with Katie Street:https://www.linkedin.com/in/katiestreet/https://www.instagram.com/streetmate/ Follow Street Agency:https://street.agency/https://www.instagram.com/street.agency/https://www.linkedin.com/company/streetagency/

In this episode, we delve into the creative trends shaping the gaming industry for October 2024. We discuss the advertising strategies of games like AFK Journey, the impact of misleading ads on revenue, and the evolution of creative strategies in gaming. The conversation also touches on the importance of user reviews, the influence of micro learning in ads, and the future of game advertising trends. Main Takeaway = Reviews less important than Revenue This is no BS gaming podcast 2.5 gamers session. Sharing actionable insights, dropping knowledge from our day-to-day User Acquisition, Game Design, and Ad monetization jobs. We are definitely not discussing the latest industry news, but having so much fun! Let's not forget this is a 4 a.m. conference discussion vibe, so let's not take it too seriously. Panelists: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jakub Remia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠r,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Felix Braberg, Matej Lancaric⁠ Youtube: https://youtu.be/G83ZsDABGUE Join our slack channel here: https://join.slack.com/t/two-and-half-gamers/shared_invite/zt-2um8eguhf-c~H9idcxM271mnPzdWbipg Agenda 00:00 Epic intro 01:25 Introduction to Creative Trends 01:49 Analyzing AFK Journey's Advertising Strategies 05:08 The Impact of Misleading Ads on Game Revenue 06:31 Exploring Creative Inspirations in Game Ads 10:29 The Evolution of Game Creatives 14:21 Reviewing Player Feedback and Expectations 18:54 The Future of Game Advertising and Player Engagement 23:27 The Power of Hooks in Gaming Ads 24:11 Emotional Engagement in Game Design 25:30 Visuals and Branding in Mobile Games 26:30 Game Mechanics and Player Retention 28:49 Trends in Game Advertising 29:56 Innovative Game Features and Mechanics 31:25 The Influence of Visual Styles in Gaming 32:39 The Role of Creativity in Game Marketing 34:41 Understanding Player Psychology 37:05 The Impact of Trends on Game Development 39:51 Micro Learning and Game Advertising 42:01 Final Thoughts on Game Trends and Innovations --------------------------------------- Matej Lancaric User Acquisition & Creatives Consultant ⁠https://lancaric.me Felix Braberg Ad monetization consultant ⁠https://www.felixbraberg.com Jakub Remiar Game design consultant ⁠https://www.linkedin.com/in/jakubremiar --------------------------------------- Takeaways AFK Journey is utilizing unconventional advertising strategies. Misleading ads can significantly impact game revenue. The gaming industry is seeing a rise in high-quality creative content. The importance of emotional engagement in game ads cannot be overstated. Giant animals and absurd concepts are trending in game ads. We plan to explore user reviews in future episodes. The discussion highlights the interconnectedness of various creative strategies. --------------------------------------- Please share the podcast with your industry friends, dogs & cats. Especially cats! They love it! Hit the Subscribe button on YouTube, Spotify, and Apple! Please share feedback and comments - matej@lancaric.me --------------------------------------- If you are interested in getting UA tips every week on Monday, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lancaric.substack.com⁠⁠⁠⁠⁠⁠ & sign up for the Brutally Honest newsletter by Matej Lancaric Latest article - https://open.substack.com/pub/lancaric/p/match-3d-ua-playbook-real-data-inside?r=7qqaf&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true Do you have UA questions nobody can answer? Ask ⁠⁠⁠⁠⁠⁠⁠⁠Matej AI⁠⁠⁠⁠⁠⁠ - the First UA AI in the gaming industry! https://lancaric.me/matej-ai Felix Latest Article - https://www.felixbraberg.com/post/the-end-of-gam-and-admob-placement-refreshes

Luxury Marketing Insights: A Comprehensive GuideIn a recent episode of the Thoughtful Entrepreneur podcast, host Josh engages with Lillian Raji, president of the Lillian Raji Agency, to explore the intricacies of luxury marketing. With over two decades of experience in luxury public relations, Lillian shares her expertise on connecting with luxury consumers, emphasizing the emotional aspects of marketing and the critical importance of listening to clients. This blog post highlights the key themes from their conversation, offering actionable advice for businesses aiming to refine their luxury marketing strategies.Lillian Raji, a seasoned expert in luxury marketing, focuses on high-end brands in the watch, jewelry, and hospitality sectors. Her agency specializes in helping luxury brands forge deep emotional connections with consumers. During the podcast, Lillian discusses her journey, including her recent focus on the Olympics and her upcoming series, "How to Succeed in Watches if Your Name Isn't Rolex," which aims to spotlight lesser-known, high-quality watch brands. She underscores the significance of storytelling in luxury sales, sharing anecdotes that illustrate how effective storytelling can enhance product value and foster customer loyalty.A central theme of the discussion is the importance of emotional connections in luxury marketing. Lillian emphasizes that luxury marketing transcends the product itself, focusing instead on the story and emotions it evokes. She shares a personal experience with a Cartier watch, highlighting how luxury brands must create narratives that resonate with consumers. Additionally, Lillian stresses the value of listening to customers, recounting a successful client interaction that underscored the importance of understanding client needs. By embracing these principles, businesses can create meaningful connections with customers, enhance their marketing strategies, and achieve long-term success in the luxury market.About Lilian Raji:For over two decades, Lilian M Raji has served as strategic counselor and public relations advisor to some of the world's leading luxury brands. She's helped introduce S.T. Dupont to the U.S. market, aided the Quebec Government Delegation in promoting their artists to the broader American market, and handled the press launch of WatchBox -- with publicity from full page coverage in the New York Times, Bloomberg, Wall Street Journal and more, leading to the start up securing $100 million in funding. When brands have a story to tell, Lilian gets them in front of the widest, most qualied audience possible.She seamlessly integrates marketing, PR and sales to ensure every facet of a client's strategy is harmoniously aligned and reinforced across all consumer-facing channels. Lilian delivers tailored, client-focused services with marketing blueprints customized to each client's unique identity and aspirations. Her attention to detail is especially prized in the luxury sector, making her the quintessential choice for emerging and growing brands striving for distinction and excellence.In between showing clients how to make more money with existing and new customers, Lilian pens a regular column called,“Dear Lilian: e PR Advisor,” for National Jeweler Magazine. About The Lilian Raji Agency:For almost two decades, The Lilian Raji Agency has served as trusted business consultant, brand strategist and public relations manager for both small and global luxury brands worldwide. We provide brand strategy, public relations, marketing strategies, social media marketing, event marketing, and digital marketing for luxury and lifestyle brands. Our clients are in fine jewelry, luxury watches, high-end fashion, luxury hotels and other consumer goods and services.Apply to be a Guest on The Thoughtful Entrepreneur:

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Do you want to break free from the endless cycle of indecision and finally have the clarity and certainty you need to make life-changing decisions? Imagine having a revolutionary process that not only gives you logical certainty but also communicates that certainty to all parts of your brain, including the emotional and primal brain. Get ready to discover the solution that will transform the way you make important decisions and give you the confidence to lead a life aligned with your values and purpose. The answer lies in a groundbreaking visual assessment process that wakes up your entire brain, allowing you to see your relationships and decisions with crystal clarity. Get ready to break free from indecision and step into a future filled with confidence and certainty. Stay tuned to uncover the key that will unlock your path to certainty and clarity in decision-making. In this episode, you will be able to: Master the art of overcoming indecision in high-stakes decisions to take charge of your life. Decode the grid for clarity and decision-making to unlock new ways of thinking and problem-solving. Understand the influence of the emotional and primal brain in decision-making to gain control over impulsive choices. Explore relationship decoding for a comprehensive marriage assessment and a deeper understanding of your partnership. Visualize mapping to understand personal values to align your life choices with what truly matters to you. My special guest is Mike Fink Meet Mike Fink, the mastermind behind the Decoding Grid, a groundbreaking clarity and decision-making process. As an author, coach, and personal development expert with a Master of Science in psychology from Yale University, Mike's expertise is unparalleled. His journey from navigating a complex relationship with his father to pursuing a fulfilling career change to psychology provides a relatable and inspiring backdrop to his work. With a focus on helping women facing the decision of divorce, Mike's unique insights into the emotional and primal brain in decision-making offer invaluable wisdom and guidance. Get ready to gain clarity and certainty in personal decisions as Mike shares his wealth of knowledge and experience on today's show. Connect with Mike Fink: Website: https://www.getabsoluteclarity.com/ Facebook: https://www.facebook.com/profile.php?id=100074556393932 LinkedIn: https://www.linkedin.com/in/mike-fink-get-absolute-clarity/ Connect with Dwight Heck! Website: https://giveaheck.com (Free Book Offer) Instagram: https://www.instagram.com/give.a.heck Facebook: https://www.facebook.com/dwight.heck Facebook Group: https://www.facebook.com/groups/Giveaheck YouTube: https://www.youtube.com/@giveaheck LinkedIn:https://www.linkedin.com/in/dwight-raymond-heck-65a90150/ TikTok:https://www.tiktok.com/@giveaheckX: https://x.com/give_a_heck The key moments in this episode are:00:00:02 - Introduction to Mike Fink 00:01:15 - Mike's Origin Story 00:06:34 - Turning Point 00:10:36 - Finding Purpose 00:13:38 - Business Partnership Challenges 00:22:28 - Overcoming Indecisiveness 00:23:35 - Choosing Canada and Quebec 00:27:46 - Montreal and Love for Canada 00:29:30 - Lack of Support for Divorce 00:30:05 - Understanding Women's Challenges 00:34:13 - Development of the Decoding Grid 00:39:27 - Addressing All Parts of the Brain 00:41:22 - The Brain's Role in Decision Making 00:48:52 - Importance of Essential vs. Optional Values 00:55:17 - Understanding Emotional Responses 00:58:23 - Relationship Decoding and Visual Mapping 01:02:16 - Decoding Grid Application and Marriage Counseling 01:04:11 - The Role of the Gatekeeper in Decision-Making 01:05:57 - Overcoming Indecision and Finding Clarity 01:08:57 - Importance of Humor and Emotional Engagement 01:09:41 - Living in Alignment with Values 01:10:21 - Availability of the Book 01:11:15 - Encouragement to Live a Purposeful Life 01:13:15 - Closing Remarks and Call to Action 

In this episode, Lou connects with the inspiring Elizabeth Lotardo, a consultant, writer, and online instructor who helps organizations drive emotional engagement. Elizabeth is the author of "Leading Yourself," a refreshingly candid playbook that teaches you how to create a work experience worth loving right now. Join Lou and Elizabeth as they dive into the concept of self-leadership, exploring practical tips and tricks to find meaning, joy, and opportunities in your current job—even in the face of imperfect bosses, weird economies, and annoying systems. From her personal experiences to professional insights, Elizabeth shares how anyone can take control and thrive in their workplace. Whether you're looking for inspiration or concrete advice, this episode has something for everyone. Tune in as they discuss: The journey and early seeds that led Elizabeth to write "Leading Yourself." Tips for finding daily meaning in work, even when it's frustrating. How to raise your hand for new opportunities and debunk limiting beliefs. How organizations and HR leaders can create a supportive environment for self-leadership. The importance of seeing purpose in what you do and the power of workplace momentum. If you want to learn how to lead yourself better and find more fulfillment in your current job, this episode is a must-listen! Guest: Elizabeth Lotardo - Consultant, Writer, and Online Instructor Host: Lou Diamond - Bestselling Author, Speaker, and Master Connector Don't forget to check out Elizabeth's book "Leading Yourself" and connect with her on LinkedIn for more insights and content. ***CONNECT WITH LOU DIAMOND & THRIVE LOUD***

In today's episode we're diving into one of the most critical aspects of talent acquisition and sales strategy: building a strong touch plan. We will explore the nuances of recruiting and engaging active and passive talent by focusing on their growth and addressing their pain points.We'll also delve into the art of standing out in a competitive market through personalized touches, such as LinkedIn voicemail and video messages, and the importance of building your brand.Kortney shares her comprehensive 16-step touch plan strategy, guiding us on how to effectively use emails, phone calls, and even snail mail to connect with prospects who might not be active on social media. As well as highlight the power of metrics, the significance of consistent social selling, and how tools like ATS can streamline the client acquisition process. This episode is packed with actionable insights ensuring that you walk away with strategies to revolutionize your approach. So, whether you're refining your current touch plan or building one from scratch, this episode is a treasure trove of knowledge you won't want to miss.______________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this enlightening episode, we delve into the roles of emotion and intellectual engagement in film appreciation. We talk about how films captivate audiences on both an emotional and intellectual level.

On this week's episode of Sense, by Meg Faure, we dive into the incredible journey of early brain development. Our guest host, Tove Gant, joins us to explore how sensory stimulation shapes the human brain in the first thousand days. This episode is essential for parents keen on optimising their child's cognitive, emotional, and social skills. The Importance of Early Brain Development We discuss why the first thousand days of a child's life are crucial. Meg explains how sensory experiences significantly influence brain development during this period. Listeners will learn about the concept of neuroplasticity and how the brain remains moldable throughout life. Sensory Stimulation and Neuroplasticity Meg elaborates on how sensory inputs create connections between brain cells. She explains how sensory stimulation impacts the brain's development and the concept of "use it or lose it." Parents will understand the importance of providing varied sensory experiences to their children. Environmental Influence The conversation highlights the role of the environment in shaping the brain. Meg shares a compelling story about a child from Hong Kong who faced developmental delays due to limited environmental exposure. This example underscores the significance of varied and rich sensory environments. Emotional Engagement and Learning Meg and Tove discuss the impact of emotional engagement on sensory stimulation. Fun and happiness are crucial for effective learning. They explain how positive emotional interactions can foster better brain development and social skills. Balancing Stimulation and Overstimulation One of the key discussions is finding the right balance between stimulation and overstimulation. Meg emphasizes the importance of reading a baby's signals to avoid overstimulation. Parents learn how to provide appropriate sensory experiences without overwhelming their children. The TEAT Framework Meg introduces the TEAT framework (Timing, Environment, Activity, and Toys) from her Baby Sense book. This framework helps parents integrate sensory stimulation into daily routines effectively. The TEAT framework ensures that activities are appropriately timed and varied throughout the day. Practical Tips for Parents Throughout the episode, Meg offers practical tips for parents to enhance sensory stimulation. She emphasizes the importance of floor time, tummy time, and using natural environments for sensory experiences. Listeners should tune in to this episode to gain valuable insights into early brain development. Meg Faure provides actionable advice and scientific explanations, making this podcast a must-listen for new parents. By understanding and applying these principles, parents can significantly impact their child's future cognitive, emotional, and social success. This episode offers a comprehensive guide to fostering optimal brain development through sensory stimulation.

Enjoy the episode? Send us a text!Are you curious about what makes a marriage truly happy? In this video, we dive deep into the key factors that can predict marital happiness and overall life satisfaction. Our expert guest explores extensive research, revealing the surprising elements that contribute to a joyful and fulfilling marriage.

TAKEAWAYSImportance of understanding how the brain works and applying knowledge to improve learning, communication, and productivityExplanation of the four different brain types and their personalized approaches in various aspects of lifeSignificance of learning how to learn and meta-learningImpact of understanding brain types on communication and salesImportance of self-awareness and emotional intelligenceImpact of digital distractions and technology on cognitive functionsImportance of maintaining a healthy brain through meditation, exercise, diet, and sleepRole of relationships in brain health and overall well-beingAccessing resources such as brainnutrition.com and mybrainanimal.com for brain health and brain type testEncouragement to share insights on social media and reinforce learning through sharingTIMESTAMPSThe brain upgrade conversation (00:00:00)Discussion about the importance of belief, learning, and brain function in achieving success.Understanding the brain's potential (00:01:00)Introduction to Jim Kwik's book "Limitless" and the significance of understanding how the brain works for learning and productivity.Mindset, motivation, and methods (00:03:32)Exploring the three keys to being limitless: mindset, motivation, and methods for personal growth and improvement.The four brain types (00:08:26)Explanation of the four different brain types (cheetah, owl, dolphin, and elephant) and their dominant traits.Applying brain types in various aspects of life (00:10:56)How understanding one's brain type can lead to personalized approaches in communication, sales, and relationships.Enhancing focus based on brain types (00:16:50)Tips for enhancing focus based on the specific traits of each brain type, including strategies for cheetahs, owls, dolphins, and elephants.Self-awareness and courage (00:18:28)The importance of self-awareness and the courage to be oneself in personal growth and success.Knowledge and action (00:19:59)The power of combining knowledge with action, and the impact of self-awareness and emotional intelligence.Overcoming mindset limitations (00:21:02)Understanding the power of the mind, unraveling limiting beliefs, and overcoming mindset challenges.Turning challenges into strength (00:22:19)How personal struggles and challenges can lead to personal growth and strength.Passion and purpose (00:26:15)Differentiating between passion and purpose, and using one's passion to positively impact others.AI as a tool for learning (00:28:53)The potential of artificial intelligence as a tool to enhance human intelligence and personalized learning.Digital distractions and memory reliance (00:30:51)The impact of digital distractions, digital dementia, and digital deduction on focus and memory, and the importance of taking action and using knowledge effectively.Digital Distraction (00:35:16)Discusses the impact of technology on mental fitness, digital deluge, and the overload of information.Mental Fitness and Brain Care (00:36:22)Importance of taking care of the brain's hardware, including meditation, exercise, and hydration.Neuro Nutrition (00:41:14)Discusses the importance of diet for cognitive health, including brain foods and supplements.Sleep and Brain Function (00:44:54)The quantity and quality of sleep, the role of sleep in memory consolidation, brain cleansing, and creativity.Relationships and Brain Health (00:50:01)The impact of relationships on happiness and the influence of social networks on behavior and habits.Extras and Brain Health (00:52:04)Discusses additional practices like biohacking, cold therapy, and hyperbaric chamber as supplementary to foundational practices.Brain Nutrition Guide (00:53:06)Jim Kwik promotes brain nutrition guide and offers a free brain animal test to understand individual brain types.Sharing and Learning (00:53:53)Jim Kwik encourages listeners to share one thing they learned for better retention and offers a chance to win a copy of "Limitless."Show Notes and Conclusion (00:54:38)Ryan Alford discusses show notes and links, emphasizing the importance of understanding one's learning style for growth and learning. If you enjoyed this episode and want to learn more, join Ryan's newsletter https://ryanalford.com/newsletter/ to get Ferrari level advice daily for FREE. Learn how to build a 7 figure business from your personal brand by signing up for a FREE introduction to personal branding https://ryanalford.com/personalbranding. Learn more by visiting our website at www.ryanisright.comSubscribe to our YouTube channel www.youtube.com/@RightAboutNowwithRyanAlford.

Many therapists are conflicted about how to show up with their clients. While there is lots of training to be highly emotionally engaged with clients, there is also training that therapists should be more distant in sessions to avoid possible countertransference––which is the evoking of emotions and reactions within the therapist. What if, instead of attempting to be overly engaged or maintaining a distancing demeanor, therapists learned how to honor their humanness within their therapeutic role?  On this episode of Transforming Trauma, host Emily Ruth welcomes Karen J. Maroda, PhD., noted psychoanalyst and author, to discuss her fascinating research on countertransference.  About Karen J. Maroda: Karen J. Maroda, PhD., is a psychologist/psychoanalyst practicing in Milwaukee, WI. She is also an Assistant Professor of Psychiatry at the Medical College of Wisconsin, and sits on the editorial boards of The Journal of the American Psychoanalytic Association, Psychoanalytic Psychology, and Contemporary Psychoanalysis. The author of four books, her most recent one, titled "The Analyst's Vulnerability: Impact on theory and practice," has received wide recognition across theoretical originations because it focuses on the early childhood experiences of all psychotherapists.  Learn More: Website LinkedIn Amazon To read the full show notes and discover more resources, visit https://complextraumatrainingcenter.com/transformingtrauma *** The Complex Trauma Training Center: https://complextraumatrainingcenter.com View upcoming trainings: https://complextraumatrainingcenter.com/schedule/ The Complex Trauma Training Center (CTTC) is a professional organization providing clinical training, education, consultation, and mentorship for psychotherapists and mental health professionals working with individuals and communities impacted by Adverse Childhood Experiences (ACEs) and Complex Trauma (C-PTSD). CTTC provides NARM® Therapist and NARM® Master Therapist Training programs, as well as ongoing monthly groups in support of those learning NARM. CTTC offers a depth-oriented professional community for those seeking a supportive network of therapists focused on three levels of shared human experience: personal, interpersonal & transpersonal.  The Transforming Trauma podcast embodies the spirit of CTTC – best described by its three keywords: depth, connection, and heart - and offers guidance to those interested in effective, transformational trauma-informed care. We want to connect with you! Facebook @complextraumatrainingcenter YouTube Instagram @cttc_training_center      

Part 2 with Lara Galloway: In this episode Scott was joined by Lara Galloway virtually to discuss building trust and emotional connection in the seminar marketing world.  At the time of recording, Lara was the SVP of Channel Management at White Glove, where she leveraged her expertise in Business Development, Marketing, Product and Sales to build enterprise partnerships that offer financial advisors lead-generating workshops and nurturing programs to keep them in front of their clients and prospects. Now, Lara is the Chief Marketing Officer at Goldstone Financial Group.Her entrepreneurial background and 12-year tenure running her own coaching firm, where she provided advice and consulting to small business owners, make her a valuable coach to White Glove's employees and clients. In her free time, Lara enjoys baking, craft beer, hiking with her husband and kids and spending time with her dog, Tuck. In this episode you will learn the following:The significance of connecting with clients on an emotional level, understanding their needs, and building trust through education and rapport.Best practices for both physical and digital workshops, highlighting the value of engaging the audience, asking questions, and using polls to foster interaction.The upcoming wealth transfer from boomers to Gen X and women, emphasizing the need for advisors to adapt their approach to connect with these demographics.The role of ongoing communication, such as drip campaigns and social media content, in nurturing client relationships and staying top of mind.Connect with Scott on LinkedInConnect with Lara on LinkedInFor more on The Optimized Advisor Podcast click here  For more about White Glove click hereFollow us on LinkedInFollow us on InstagramFollow us on Facebook **This is the Optimized Advisor Podcast, where we focus on optimizing the wellbeing and best practices of insurance and financial professionals. Our objective is to help you optimize your life, optimize your profession, and learn from other optimized advisors. If you have questions or would like to be a featured guest, email us at optimizedadvisor@optimizedins.com Optimized Insurance Planning

Church Staff Banter: From Worship Discussions to Hallmark Movies In this diverse and meandering conversation, the church staff, led by Paul with guest April, Penny, and Jeremy, discuss a range of topics including their thoughts on praise and worship music, insights from a recent conference, personal appreciations, and light-hearted banter on Mother's Day, Topgolf experiences, and Hallmark movies. The discourse digs into the nuances of worship music's role and impact, shifts to sharing genuine appreciations among the team members, then veers into playful exchanges on various personal preferences and experiences, reflecting the group's camaraderie and multifaceted interests. 00:00 Kicking Off with a Spirited Introduction 00:48 Special Guest April Joins the Podcast 01:24 Fast Food Prices: A Heated Discussion 06:08 Drive Conference Insights and Experiences 09:52 Volunteer Appreciation and the Value of Community Service 16:07 Mother's Day Wishes and Women's Need for More Sleep 24:23 Fun with Water Guns and Father's Day Plans 24:50 Trivia Time: Guessing the Age of the Oldest Mother 25:42 The Hilarious Reality of C-Sections and Parenting 26:04 Awkward Church Awards and Teen Mom Insights 27:17 Debating Praise vs. Worship in Modern Church Music 30:09 Appreciation Round: Sharing Love and Laughter 32:19 Musical Tastes and Discoveries: From Folk to Taylor Swift 35:29 Exploring Beyoncé's Country Album and Celebrity Music Shifts 37:07 The Complexities of Worship Music and Emotional Engagement 44:42 Topgolf Adventures and the Dynamics of Competition 48:19 Wrapping Up: Hallmark Movies, Wellness Hotels, and Derby Days

Timestamps:00:00 Welcome to Season 2: The Unforgettable Comeback00:55 The Big Reveal: Why We Faked Our Podcast's Death02:59 Emotional Engagement and Its Impact05:22 The Aftermath: Listener Reactions and Personal Reflections12:53 Introducing the Newsletter: A New Way to Engage15:52 The Misfit Community: Engaging with Our Audience17:17 Kicking Off with Casual Banter17:48 Deep Dive into Emotional Engagement20:02 Exploring Product Marketing Challenges24:58 Personal Growth and Professional Evolution27:05 Embracing the Consulting Journey33:06 Wrapping Up and Looking Forward Show notes:⁠We're Not Marketers Website⁠⁠Dying 4 Influence Newsletter⁠⁠Ruben Studdard's Sorry 2004⁠

Acquire and Keep Clients for Life  Shep Hyken interviews Richard Weylman, hall of fame inducted keynote speaker and bestselling author. He talks about his latest book, 100 Proven Ways to Acquire and Keep Clients for Life, and how an elevated customer experience helps brands stand out amidst the competition.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can companies create elevated experiences at every touch point for their customers?  How does the concept of "lifetime value" impact customer-focused decision-making?  What's the significance of emotional engagement in driving customer loyalty and revenue?  How can small, personalized gestures impact the customer experience?  How does cultivating relationships with customers contribute to long-term profitability?  Top Takeaways:    There are four things that customers are looking for. They are looking for brands that are thoughtful, kind, caring, and empathetic.    Understand your customers' lifetime value (LTV). By recognizing a customer's potential long-term value, businesses can make better customer-focused decisions that are less about the amount they spend on any single purchase and more about nurturing relationships, ensuring positive experiences, and understanding their needs.     Small gestures and careful word choices matter. Businesses can make customers feel valued and respected by paying attention to details, like calling customers by their preferred names and avoiding generic follow-up messages. Even a simple gesture can leave a lasting positive impression, potentially leading to future business opportunities.    Building relationships with customers helps businesses stand out in a crowded market. Creating emotional connections and nurturing long-term relationships drive revenue by de-commoditizing your products and strengthening customer loyalty.    Plus, Richard shares how a thank-you note after a rejection earned him a future opportunity. Tune in!   Quote:   "What happens when you elevate the experience by focusing on kindness, thoughtfulness, caring, and empathy? What happens is you elevate the experience and create emotional engagement."    About:     Richard Weylman is a keynote speaker, customer experience expert, and the author of two international bestsellers, including The Power of Why: Breaking Out in a Competitive Marketplace. His latest book, 100 Proven Ways to Acquire and Keep Clients for Life, is now available on Amazon.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of The Actor's Career Compass, host Martin Bentsen delves into the critical concept of the 4 levels of acting, a framework designed to help actors gauge their performance skills and understand what casting directors seek. Martin begins by addressing the double-edged sword of acting's unstructured nature, highlighting how a lack of structure can foster artistic freedom yet simultaneously obscure an actor's ability to assess and improve their performance. He introduces a numeric system to categorize acting skills into four distinct levels, ranging from beginners making basic mistakes to elite performers who leave audiences in awe with their captivating and emotionally engaging performances.The episode breaks down each level in detail, offering insights into the common pitfalls and achievements characteristic of each stage. Level 1 actors face technical challenges, such as forgetting lines or failing to connect with the audience due to basic mistakes. Level 2 actors, though technically proficient, struggle with making their performances compelling due to unclear choices. At Level 3, actors achieve clarity and focus, yet their performances may lack emotional depth or engagement. Finally, Level 4 represents the pinnacle of acting, where performers make bold, emotionally charged choices that resonate deeply with audiences. Martin emphasizes the importance of aiming for at least Level 3 in auditions to stand a chance for callbacks and encourages actors to record and analyze their performances to identify areas of improvement actively.For those navigating the competitive world of acting, this episode serves as a practical guide to self-assessment and improvement, underlining the need for actors to make strong, clear choices in their performances, especially when audition details are scarce. You can reach Martin at martin@cityheadshots.com or learn more about his work at http://www.martinbentsen.com.Additional Resources: Headshots: https://www.cityheadshots.com Shoot Footage for Your Reel: https://www.actorscreenershoot.com Edit Footage You Already Have Into a Reel: https://www.demoreelsnyc.com

Welcome to this week's episode of the Future-Proof your Business podcast where I'm exploring a topic that is fundamental to my work and teachings: the magic of Effective Communication. I delve into my belief that everything comes down to the way you communicate and having the ability to put yourself in other people's shoes and imagine what another person is thinking or feeling is the key to success. It can literally transform every single situation, improve relations, build trust and achieve an overall more positive outcome.Key Takeaways: Communication in LeadershipClarity and direction, roles and responsibilities.Engaging and getting the buy-in from your team by sharing the vision and purpose behind it.Building stronger relationships and trust.Resolving conflicts and creating win-win scenarios.Self-awareness and understanding othersGetting curious about your own behaviour and reactions.Putting yourself in others' shoes and see things from other perspectives.The importance of empathy and compassion.Identifying Key Stakeholders and their needsMapping out and prioritising the key stakeholders for your businessGetting under the skin of each stakeholder categoryUnderstanding what is important to them and what they need from you.Mapping out your Communication PlanTailoring communication to each stakeholders' needs.The importance of two-way communication Implementing a feedback loop Embracing the ability to adapt and change strategies.Scenario and contingency planning. Resources Future-Proof your Business Webinar 18th April - sign up for my free interactive workshop https://www.iamlucyrennie.com - free downloadable resources, other episodes and more information about how to work with Lucy. Buy my book here Join me in my membership The Future-Proof Club here - The Future-Proof Club Episode 26- Are you really listening? https://www.iamlucyrennie.com/podcast/are-you-really-listening Episode 43 - Joining the Dots https://www.iamlucyrennie.com/insights/joining-the-dots-the-programme Come and join me and lots of other small business owners like you in my FREE Facebook group:CWP (Communicate with Purpose) Group | Facebook

---------------- SHOW NOTES ---------------- Episode 331: 7 Levels Deep - Unveiling The Heart Of Your Goals Introduction:
 Welcome to Episode 331 of "The Everyday Life Balance Show," entitled "7 Levels Deep: Unveiling The Heart Of Your Goals." Host Pascale Gibon invites you on a journey to explore the profound motivations behind your aspirations. This episode is a must-listen for anyone setting new goals, offering insights into understanding the 'why' that fuels our dreams and actions. Podcast Highlights: 
[01:22] - The Importance of Knowing Your Why: Pascale discusses how understanding the motivation behind your goals can illuminate your path and drive you forward. 
[01:51] - Case Study: A Mother's Entrepreneurial Journey: Pascale shares a story about a mother's motivations for starting her own business, highlighting the emotional engagement with her 'why.'
 
[02:20] - The '7 Levels Deep' Exercise: An introduction to a powerful exercise designed to uncover the core reasons behind your aspirations. [02:46] - Reflecting on Procrastination: Insights into how a lack of connection with your 'why' can lead to procrastination and what questions to ask yourself to reignite your passion. 
[03:36] - The Power of Deadlines: Pascale discusses how setting deadlines can create a sense of urgency and propel you towards achieving your goals. Resources: "Finding Your Why" by Simon Sinek - [Insert URL for Book] Connect with Pascale Gibon:
 Website: www.pascalegibon.com
 Email: pascale@pascalegibon.com 7 Levels Deep: Unveiling The Heart Of Your Goals
In this episode, Pascale Gibon guides listeners through the '7 Levels Deep' exercise, a transformative process designed to reveal the heartfelt motivations behind your goals, ensuring they are compelling and aligned with your true self. Table of Contents Understanding Your Motivations The '7 Levels Deep' Exercise Emotional Engagement with Your Goals Overcoming Procrastination Utilizing Deadlines for Goal Achievement Conclusion Understanding Your Motivations
 A deep dive into why knowing the 'why' behind your goals is crucial for sustained motivation and success. The '7 Levels Deep' Exercise
 Step-by-step guidance through the '7 Levels Deep' exercise to help listeners discover the core reasons behind their aspirations. Emotional Engagement with Your Goals
 Discussion on the importance of emotionally connecting with your goals to enhance determination and perseverance. Overcoming Procrastination
 Insights into how a lack of emotional engagement with your 'why' can lead to procrastination and strategies to combat it. Utilizing Deadlines for Goal Achievement
 Exploring how deadlines can instil a sense of urgency and significantly accelerate progress towards your goals. Conclusion
 A summary of key takeaways from the episode, emphasising the importance of aligning your goals with your deepest desires for a fulfilling and purpose-driven life. ………………………. FREE RESOURCES ………………………. Love this? Do you want to live an abundant life? If you answer Yes! Click here to claim your FREE guide:  Yes! To Love Success Habits: 7 Steps To Inner Peace, Joy And Happiness. Watch now the three-part video training: "7 Key Principles To Achieve Your Dreams." In this training, you will learn the principles that govern achieving goals. Click here to get immediate access: Listen to The Everyday Life Balance Show on Apple iTunes: http://bit.ly/id1247430885 Listen to the Everyday Life Balance Show on Google Play: http://bit.ly/ElBSGoogle Listen to The Everyday Life Balance Show on Soundcloud:  https://bit.ly/ELBShowCloud Listen to The Everyday Life Balance Show on Amazon: http://bit.ly/EDLBShow ………………………………….. CONNECT WITH PASCALE ………………………………….. http://www.pascalegibon.com https://facebook.com/pascalegibonfanpage https://www.linkedin.com/in/pascalegibon https://www.instagram.com/pascalegibon https://www.twitter.com/pascalegibon ……………………... ABOUT PASCALE ……………………... Meet Pascale, the Founder of The Everyday Life Balance Show, author and "Freedom Coach," your ultimate guide to achieving your vision and fulfilling your dreams faster than you ever thought possible. With an unwavering dedication to empowering women in life transitions, Pascale possesses an innate ability to catalyze transformative change. Her mission is to guide women on a profound journey of self-discovery, enabling them to unlock their true potential and align their soul's purpose with their everyday lives. Pascale's unique talent lies in helping women embrace their greatness wholeheartedly, paving the way for a happier, healthier, and more fulfilling existence while impacting the world positively. With Pascale as your guiding force, you can expect to surpass your expectations and manifest your aspirations faster than you ever thought possible. Embark on a life-transforming journey with The Freedom Coach and unlock the limitless potential within you. As a visionary and creative, her life's purpose is to guide you to happiness through love and joy in the context of understanding and compassion. Meet Pascale at pascalegibon.com. ……………………………………………………………... ABOUT THE EVERYDAY LIFE BALANCE SHOW ……………………………………………………………... Welcome to the Everyday Life Balance Show, the podcast dedicated to men and women who want to cultivate greater harmony and balance in every aspect of their lives on a mental, physical and spiritual level. Every Monday, you will gain exclusive access to invaluable insights, practical tools and strategies shared by esteemed experts in various fields ranging from wellness and personal development to life fulfilment, happiness and success. And, of course, your trusted host Pascale Gibon, an authority in her own right as a #1 Amazon bestselling author and “Freedom Coach”. Pascale's unwavering mission is to serve and guide you towards happiness, leading you to discover profound joy, inner peace and balance. With every episode, she invites you to embark on a transformative journey, one step at a time, as you weave a tapestry of a life truly well-lived. For more information go to: https://www.pascalegibon.com/ ………………................ SUBSCRIBE + REVIEW! ………………................ Be the first to know when a new episode is released. Leave a review so that more people can access the Everyday Life Balance Show. Subscribe to Pascale's iTunes podcast: http://bit.ly/id1247430885 Subscribe to Pascale's YouTube channel: http://youtube.com/pascalegibon Read Pascale's latest articles and receive inspirational, transformational and motivational content: pascalegibon.com. Many thanks for your support. With love and gratitude. Pascale  --------------------- FULL TRANSCRIPT --------------------- Episode 331: 7 Levels Deep - Unveiling The Heart Of Your Goals  Hello, beautiful souls. I am so grateful to have you on The Everyday Life Balance Show. I am your host, Pascale Gibon, here to guide you through episode 331, entitled: “7 Levels Deep: Unveiling the Heart Of Your Goals.” For those of you embarking on new goals this year, this episode will give you great insight.   One of the most significant hurdles I see in achieving our goals is not knowing the motivation behind them - not knowing the ‘why' that breathes life into our aspirations and not having a reason or why that is big enough.  Let me explain. Your WHY clarifies why it matters to you to achieve a particular goal and lights up the path toward your dreams.  Let us take the example of a mother who embarks on an entrepreneurial journey from the comfort of her home. Her motivations might weave through the desire for financial freedom, gifting her family with memorable holidays, or perhaps seeing her husband retire from a job that no longer brings him joy. Another driving force could be the quest for the freedom that entrepreneurship promises.
 To truly identify the core of your ‘why,' I recommend the ‘7 Levels Deep' exercise. This exercise involves peeling back the layers of your motivations by asking yourself ‘why' seven times. This deep dive can reveal the heartfelt reasons behind your goals, making them more compelling and emotionally charged.
 Take pen to paper now, and let's do this exercise together. Identify your why by asking yourself why you want to accomplish your goal.  You will notice that the bigger the why, the more emotionally engaged you are with it.  If you have noticed a tendency to procrastinate or a lack of inspired actions towards the achievement of your goal, it is time to reflect: Ask yourself: Are you intimately connected with your ‘why'? Do you believe you can achieve your goal? Is your chosen goal a true reflection of your desires? Could a sense of comfort be dampening your urgency to act?
 On the last question, remember that deadlines can be powerful catalysts for action. They instil a sense of urgency that can significantly accelerate our journey towards goal achievement. Reflecting on my journey, setting a deadline for the draft of my first book propelled me to completion.  So, I invite you, dear listeners, to explore the depth of your 'why.' Indeed, explore the true motivator behind your aspirations by asking yourself 'why' seven times. Whether your goal is to launch a business, write a novel, or travel the globe, discovering the underlying 'why' can transform your approach to goal achievement.
 If you struggle to identify the driving force behind your goal, it could indicate that the goal does not align with your authentic self. As a result, you may look for external excuses to explain your unmet achievements. 
 In closing, let this episode lead to a profound exploration of your goals, especially if you procrastinate. I hope it will  inspire you to align your aspirations with your deepest desires, propelling you towards a life of fulfilment and purpose. Thank you for joining me on this journey. Until next time, embrace the power within, illuminate your path with clarity, and step forward with courage and love. I am sending you lots of love and light.

In this 156th episode, I share my daily reflection posted on Twitter @bryoncar, from Jan 29th to Feb 2nd, 2024 Check out the WHOLE SPOTIFY PLAYLIST I put together with all the listens mentioned below: >>>⁠ bit.ly/FreshAirAtFiveSpotifyPlaylistE156

Join me in a captivating conversation with mental health advocate Mandy Froehlich. We delve into the realms of emotional engagement and resilience, uncovering insights that will challenge and inspire you. Mandy shares her unique perspective on navigating life's ups and downs, emphasizing the power of positive emotional engagement and practical resilience strategies. Tune in for an episode brimming with wisdom and transformative ideas, guaranteed to leave you with valuable takeaways for both personal and professional growth. Transcript available at LainieRowell.com. About Our Guest: Mandy Froehlich is a distinguished mental health advocate, educator, and author. Her professional path started as an elementary teacher who loved technology. As her story goes, she became incredibly burnt out long ago when there were no pathways to healing. Nobody wanted to talk about sad teachers, or so she was told. Although edtech and mental health might seem like completely different topics (they're not), they were her life for many years. She was a technology integrator and then a Director of Innovation and Technology, but she was trying to heal from the stress and strain of the classroom many years after she left it. Her goal was to help other people and advocate for policy change. She strives to be the mental health advocate that she needed years ago. Thrive Global Article: Emotional Engagement and Resilience: Mandy Froehlich's Guide to Thriving Connect with and learn from Mandy Froehlich: Website – MandyFroehlich.comX/Twitter – @FroehlichM About Lainie: Lainie Rowell is a bestselling ⁠author⁠, award-winning educator, and TEDx speaker. She is dedicated to human flourishing focusing on community building, social emotional learning, and honoring what makes each of us unique and dynamic through learner-driven design. She earned her degree in psychology and went on to earn postgraduate degrees in education. As an international keynoter and a consultant, Lainie's client list ranges from Fortune 100 companies like Apple and Google to school districts and independent schools. Learn more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠linktr.ee/lainierowell⁠⁠⁠⁠⁠⁠⁠⁠⁠. Website - ⁠LainieRowell.com⁠ Twitter - ⁠⁠⁠⁠⁠⁠⁠⁠@LainieRowell ⁠⁠⁠⁠⁠⁠⁠⁠ Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠@LainieRowell⁠⁠⁠⁠⁠⁠⁠⁠ Evolving with Gratitude, the book is available ⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠ And now, Bold Gratitude: The Journal Designed for You and by You is available too! Both Evolving with Gratitude & Bold Gratitude have generous bulk pricing for purchasing 10+ copies delivered to the same location.

Hey all, and welcome back to the Two Man Forecheck!  Chris was on IR last week and without a possible call-up we missed a week, but we're back!  It's Christmas Eve day here in the states and we have a fun-filled, Mike would call it “shouty” episode here for you to unwrap.  Here is the breakdown… Open/Bruin's Emotional Engagement:  0:00 – 25:55 Jack Edwards Out a Few Games:  25:55 – 35:43 Mike's Prediction During the Eichel Situation:  35:43 – 47:57 Cassie Campbell-Vincent Joining the PWHL:  47:57 – 1:00:46 Will He/Won't He; Connor McDavid:  1:00:46 – 1:05:54 Bobby Lou Ring of Honour but no Number Retirement:  1:05:54 – 1:18:45 Red Wings Looking To Make Trades:  1:18:45 – 1:28:53 Joey O'Brien, Stars EBUG Gets a Promotion:  1:28:53 – 1:33:09   Here is the link for the latest Will He/Won't He Poll regarding Jake DeBrusk:  https://twitter.com/pucksage/status/1738994038332625250   Merry Christmas and Happy Holidays this week to everyone!  Enjoy the show and let us know!

This week on The Melting Pot we learned from Massimiliano Pogliani, an Italian entrepreneur with an incredible experience in brand development. Throughout his career, he has helped turn Nespresso into a global brand, he has taken Vertu, a luxury Nokia product, continued its development, and sold it on to private equity. Massimiliano was also the first Chief Executive Officer at Illy Coffee who wasn't a family member. In this episode, Massimiliano shares the playbook he used at Nespresso to turn a locally managed product into a global premium brand, how they got to the point where 50% of their sales were coming through referrals, and how they built a community that was referring and acting as ambassadors and salespeople for their product and their brand. He also talks about the cultural transformation he undertook at Illy Coffee and how he found the promoters within the company that allowed him to do it. Massimiliano shares the essential pillars of building a premium brand, focusing on product excellence, emotional engagement, and consistent brand management. His insights, drawn from his roles at Vertu and Nespresso, offer valuable lessons on exceeding customer expectations, creating a brand community, and fostering emotional attachment with consumers. His emphasis on personal connections, team management, and the development of a cohesive brand culture provides valuable insights for luxury brand managers looking to create meaningful and emotionally engaging brand experiences.A fantastic conversation about building and running three amazing businesses and brands.Download and listen to learn more.On today's podcast: The pillars of creating a luxury brandPositioning Nespresso as a global luxury brandThe importance of living your brandChanging the culture at Illy CoffeeHow to find the promoters within the business to change your culture Follow Massimiliano Pogliani:Px3 PartnersLinkedInBook recommendations: Who Moved My CheeseOut of the Maze Enjoyed the show? Leave a Review

In this episode, my guest is Robert Greene, multiple New York Times bestselling author and expert on human psychology and behavior both at the individual and group levels and in the context of relationships, careers, and society. We discuss how to find, pursue and achieve one's unique life purpose, and how to best learn from good and hard experiences along that journey. We discuss power dynamics in relationships, the different types of human communication and the interplay between seduction and vulnerability. We discuss how to find the right romantic partner, improve healthy self-awareness, the link between anxiety and creativity, and pick ideal mentors and role models. Robert also discusses his recent stroke and what he has learned from his near-death experience about motivation, urgency and appreciation for life. Listeners of all ages will benefit from Robert's insights on navigating the process of building a deeply purposeful life and enhancing one's relationship with the self, others and society.  For show notes, including referenced articles and additional resources, please visit hubermanlab.com. Thank you to our sponsors AG1: https://drinkag1.com/huberman ROKA: https://roka.com/huberman Helix Sleep: https://helixsleep.com/huberman Waking Up: https://wakingup.com/huberman InsideTracker: https://insidetracker.com/huberman Momentous: https://www.livemomentous.com/huberman Timestamps (00:00:00) Robert Greene (00:01:58) Sponsors: ROKA, Helix Sleep & Waking Up (00:05:56) Mastery (The Book), Purpose (00:08:26) Finding Purpose, Childhood, Learning & Emotional Engagement (00:18:00) Early Interests, Delight & Discovery (00:22:50) Love vs. Hate Experiences & Learning (00:28:25) Self-Awareness, Frustration, Excitation (00:31:47) Sponsor: AG1 (00:33:18) Sublime Experiences, Real vs. False; Authenticity & Time (00:43:57) Power & Relationships; Purpose & Mastery (00:55:51) Seduction, Vulnerability, Childhood (01:07:04) Sponsor: InsideTracker (01:08:05) Power Dynamics & Romance; Equality, Love Sublime & Connection (01:18:42) Vulnerability in Relationships, Creativity; Social Media, Justice (01:29:45) Outrage, Control, “Art of Ignore” (01:33:50) Masculinity & Femininity (01:42:16) Picking Role Models; Purpose & Mentor Relationship (01:51:07) “Alive” Thinking; Anxiety & Creativity (01:58:55) Convergent Interests & Romantic Relationships (02:07:19) Self-Awareness, Core Values & Romantic Relationships (02:15:27) Non-Verbal Communication & Relationships (02:24:58) Eyes, Voice, Intuition & Seduction (02:28:38) Virtual World, Social Skills, Non-Verbal Communication (02:32:19) Self-Awareness & Intelligence, Artificial Intelligence (AI), Nuance (02:41:43) Human Brain, Plasticity (02:45:18) Stroke & Near-Death Experiences, Self, Time (02:55:49) Appreciation & Near-Death Experience, Urgency (03:01:36) “Death Ground” & Urgency (03:09:13) Zero-Cost Support, Spotify & Apple Reviews, Sponsors, YouTube Feedback, Momentous, Social Media, Neural Network Newsletter Disclaimer

Head of Behavioural Science at Ipsos, Colin Strong, joins Mike, Karen & Ana to discuss CCW's fascinating 'Gloom and Bloom' research which explored how individuals respond to various emotional triggers in the context of water conservation.   Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk Follow us on Instagram: https://www.instagram.com/waterfall_podcast/ Follow us on Twitter: https://twitter.com/Waterfall_Pod   Timestamps   0:00 - Introduction and hellos  3:40 - Colin joins the show 5:00 - The importance of behaviour change 8:31 - What was the brief behind the research?  11:20 - What material were participants shown?  13:47 - Is there a clear winner in terms of approaches that work best? 17:11 - The strength of community messaging  22:00 - Virality in messaging  24:22 - Finding ways to present effectively to the public  28:50 - Timing and the psychology of social activism  32:15 - Colin's personal water use  37:03 - Final thoughts and farewell    Show notes   Gloom and Bloom - CCW

Life will become increasingly more hectic and more challenging for all of us in the age of smart technology. The ongoing accompanying radical change means you will need to excel at learning, unlearning, and relearning at the pace of this change. The new “killer app skill” will be learning to manage one's own emotions, while generating positive emotions and managing negative emotions effectively, all through intentional behavior management. Welcome to the future. It has arrived.Working on Purpose is broadcast live Tuesdays at 6PM ET.Working on Purpose TV Show is viewed on Talk 4 TV (www.talk4tv.com).Working on Purpose Radio Show is broadcast on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Working on Purpose Podcast is also available on Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.

Drive Better Results through Personalization in Sales Jeffrey Gitomer, the charismatic King of Sales, challenges the notion that sales professionals should solely focus on selling by delving into the world of Taylor Swift's extraordinary success, igniting a lively football rivalry with the host, and introducing an AI tool, all while exploring the importance of personalization and emotional connection in driving sales. Jeffrey, a renowned sales expert and best selling author, believes that the key to success in modern selling lies in understanding the past and building genuine relationships. In a conversation with Vengreso's CEO Mario Martinez Jr. on The Modern Selling Podcast, Gitomer emphasizes the importance of personalization in sales and the value of turning relationships into friendships. He shares how he has made more sales after midnight than anyone else by focusing on being a value provider, not just a product pitcher. Gitomer challenges young salespeople to embrace the depth of personalization and move away from relying on shortcuts like AI. He encourages them to go back to their roots, tap into their family and business values, and invest time in truly understanding their customers' needs and desires. According to Gitomer, sales are made by engaging customers emotionally and proving their credibility socially. By customizing and personalizing their approach, salespeople can build trust and win more deals. The past will predict the future every single time. Study what happened, and it'll tell you what's going to happen. - Jeffrey Gitomer Jeffrey Gitomer is not your typical sales expert. With a charismatic personality and a no-nonsense approach, he has earned the title of the "King of Sales." As an international sales trainer, President of Buy Gitomer, keynote speaker, and bestselling author, Jeffrey has revolutionized the way sales professionals approach their craft. His most recent book, "Get Sh*t Done," is a testament to his belief in the power of productivity. Jeffrey understands that success in sales is not just about closing deals, but about building genuine connections and providing value to customers. With a deep understanding of the history of sales and the importance of personalization, Jeffrey challenges salespeople to go beyond the convenience of technology and truly connect with their customers. His insights and strategies have proven to be game-changers for countless sales professionals, making him one of the most sought-after voices in the industry. In this episode, you will be able to: Unlock the secrets to Taylor Swift's music and business success. Discover the power of personalization in sales and skyrocket your results. Master the art of building relationships and trust in the sales process. Understand cultural preferences to create winning sales strategies. Harness the potential of AI technology for revolutionary sales prospecting. The key moments in this episode are: 00:00:08 - Introduction 00:01:35 - The Importance of Understanding Sales History 00:03:58 - Jeffrey Gitomer's Background and Recent Book 00:08:41 - The Use of AI in Sales 00:10:51 - Embracing AI and the Future of Sales 00:16:30 - The Importance of Customization 00:19:05 - The Role of Emotional Engagement in Sales 00:20:12 - Adding Personal Voice to AI Responses 00:22:26 - Leaving an Emotional Impact 00:24:26 - Challenging the Sales Process 00:32:09 - How to Help Customers 00:34:45 - Understanding Why People Buy 00:36:05 - Jeffrey's Dream Jobs 00:37:24 - Upselling and Emotional Connection 00:39:03 - Quality Forever and Customer Loyalty 00:46:47 - Taylor Swift's Influence in Music and Business 00:47:30 - Eagles Games and Football Rivalry 00:48:18 - Friendly Hamburger Bet 00:48:29 - Call to Action 00:49:30 - Conclusion and Product Promotion Timestamped summary of this episode: 00:00:08 - Introduction Mario Martinez Jr. introduces the podcast and the guest, Jeffrey Gitomer, known as the King of Sales. 00:01:35 - The Importance of Understanding Sales History Gitomer emphasizes the importance of understanding the history of sales and how it influences modern selling. He highlights the value of building relationships and emphasizes the need for salespeople to connect with customers on a personal level. 00:03:58 - Jeffrey Gitomer's Background and Recent Book Gitomer talks about his most recent book, "Get Shit Done," which focuses on productivity. He mentions how he drew inspiration from a 100-year-old writer named Orison Sweat Martin. Gitomer also shares anecdotes from his early writing career and the impact his columns had on readers. 00:08:41 - The Use of AI in Sales The conversation shifts to the use of AI in sales. Gitomer criticizes a company's policy that banned the use of AI in sales communication. He believes that AI can be a valuable tool for salespeople, as long as it is used effectively and personalized for each customer. 00:10:51 - Embracing AI and the Future of Sales Gitomer expresses his openness to embracing AI in his own work and future endeavors. He believes that protecting proprietary information is becoming increasingly difficult in the digital age. Gitomer also emphasizes the value of building personal connections in sales, rather than relying solely on technology. 00:16:30 - The Importance of Customization The guest emphasizes the need to customize AI responses and not rely solely on generic messaging. He suggests that personalized responses based on the recipient's background and needs can lead to better engagement and sales success. 00:19:05 - The Role of Emotional Engagement in Sales The guest highlights the importance of emotional engagement in sales. He emphasizes the need to invest time in understanding the customer's needs, desires, and circumstances, and to respond with positive emotions to create meaningful relationships and trust. 00:20:12 - Adding Personal Voice to AI Responses The guest discusses the importance of adding personal voice to AI-generated responses. He gives an example of how he would modify a generic response to make it more personalized and engaging for the recipient, based on their background and achievements. 00:22:26 - Leaving an Emotional Impact The guest explains that at the end of a call or meeting, people will remember one of five things about you: something great, something good, nothing at all, something bad, or something really bad. He emphasizes the importance of leaving an emotional impact, even if it's a negative one, rather than being forgotten. 00:24:26 - Challenging the Sales Process The guest shares his frustration with the traditional sales process, particularly the need to go through a qualification call with an SDR before having an intelligent conversation with a salesperson. He believes in providing upfront pricing or directly booking a meeting with an account executive for a more 00:32:09 - How to Help Customers Jeffrey emphasizes the importance of understanding how to help customers and shares his approach of asking, "How can I help you the most?" He shares a recent conversation with a customer from India and how he provided valuable insights and recommendations, even though his own company couldn't fulfill their needs. 00:34:45 - Understanding Why People Buy Jeffrey believes that understanding why people buy is more crucial than teaching sales techniques. He emphasizes the importance of uncovering the customer's motives and needs before presenting any sales materials. By focusing on the customer's personal goals and challenges, salespeople can build a stronger emotional connection and increase their chances of making a sale. 00:36:05 - Jeffrey's Dream Jobs Jeffrey shares his dream jobs, which include being a Starbucks barista, a Walmart greeter, and a waiter at a high-end restaurant. He believes that these roles provide opportunities to connect with people on a personal level, upsell products, and make a positive impact on customers' experiences. 00:37:24 - Upselling and Emotional Connection Jeffrey discusses the power of upselling through emotional connection. He shares a personal experience at a restaurant where the waiter's detailed descriptions of desserts made him salivate and increased his willingness to spend more. By understanding customer preferences and using persuasive techniques, salespeople can upsell effectively and enhance customer satisfaction. 00:39:03 - Quality Forever and Customer Loyalty Jeffrey praises The Apple Pan, a restaurant with a motto of 00:46:47 - Taylor Swift's Influence in Music and Business The guest highlights Taylor Swift's success in both music and business, emphasizing that she has created her own country and economy. He mentions her high ticket sales, with the lowest price being $1,000, and praises her ability to generate billions of dollars. 00:47:30 - Eagles Games and Football Rivalry The conversation shifts to discussing their shared love for the Eagles football team. They talk about the excitement of watching games together and the upcoming Eagles-49ers game. They exchange playful banter and express confidence in their respective teams. 00:48:18 - Friendly Hamburger Bet The guest challenges the host to a bet on the outcome of the Eagles-49ers game, suggesting a private hamburger meeting if he loses. They jokingly negotiate the terms of the bet and plan to have their teams face off in a friendly competition. 00:48:29 - Call to Action The host encourages listeners to reach out to the guest and mention the podcast. He also promotes an AI technology called Flymsg.IO that can help with prospecting and engaging with target buyers. The episode ends with a request for a rating and review on iTunes. 00:49:30 - Conclusion and Product Promotion The host wraps up the episode, thanking listeners and reminding them to download Flymsg.IO for increased productivity. He signs off with a closing statement and encourages good selling. Tap into Cultural Preferences Being sensitive to cultural differences can also significantly enhance the efficacy of the sales process. As Jeffrey points out, cultural nuances can shape the business engagement and preferences of a potential customer. By showing respect and understanding toward these differences, sales professionals can foster positive business relationships and open avenues for prospective sales within different markets. Boost Sales with Personalization Sales professionals can see a remarkable difference in their results with the strategic use of personalization. Tailoring the approach to each prospect's specific needs and circumstances forms genuine connections and stands out in a sea of generic pitches. Jeffrey Gitomer's insights on avoiding generic AI responses emphasizes the need for this tailored interaction, forming a central part of the modern selling process. Build Strong Relationships and Trust Establishing and nurturing trust with prospects plays a pivotal role in sustainable sales success, as emphasized by Jeffrey. Not only does this foster long-lasting business relationships, but it also facilitates in-depth understanding of customer needs and motives for buying. The interaction that follows, therefore, becomes less of a sales pitch and more of a consultation - a collaborative process aimed at effectively addressing the customer's needs. The resources mentioned in this episode are: Visit the website of Vengreso to learn more about their free personal writing assistant and auto text expander application, FlyMSG. Subscribe to the Modern Selling podcast to hear from sales leaders, practitioners, and influencers who can help you grow your sales numbers at scale. Check out Jeffrey Gitomer's books, including his most recent publication Get Sh*t Done, which focuses on productivity. You can find it on popular online bookstores. Consider studying the history of sales, like Samuel Smiles' book Self Help and Character, to gain a deeper understanding of modern selling techniques and buyer expectations. Reflect on the value of turning relationships into friendships in sales. Remember that personal connections can lead to more sales opportunities, even outside of traditional business hours. Embrace the use of AI in your sales communication and processes. Explore AI tools and technologies that can enhance your productivity and effectiveness as a salesperson. Don't be afraid to share valuable content and knowledge with your customers. Utilize social media platforms like LinkedIn and Twitter to provide helpful insights and ideas that can resonate with your audience. Recognize that protecting proprietary information in today's digital age is challenging. Focus on building strong customer

In this podcast episode, Chris Bruno explores the underlying stories and traumas that contribute to emotional unavailability in relationships. He emphasizes the importance of curiosity as a means to better understand and bridge the gap between partners, shedding light on the origins of emotional unavailability and its impact on adult relationships.FREE 12 Months of Dates: How date nights can lead to connectionSubscribe here: www.restory.life/thrive-dates

Many marketing messages are going unheard because they aren't connecting with their target audience on an emotional level.  As you prioritize emotional connections within your content creation,  you'll see the benefits of engagement, customers will listen, and they'll take action moving forward down the customer and buying journey.  

In this episode, Richard talks about  AI-proofing your photography as well as taking your creative work to the next level. That involves incorporating emotional engagement into your artwork, not "playing to the audience," and learning to create for yourself, not others, in order to find your true artistic voice.Notable Link:Art as Self Care by Katie Willard Virant, Psychology Today, June 2018This episode is brought to you by Lexar.For more than 25 years, Lexar has  been trusted as a leading global brand of memory solutions so they know first-hand just how quickly content is transforming our world. Their award-winning lineup performs second-to-none and includes professional memory cards, card readers, and solid-state drives for creators of all skill levels. Whether shooting photos, capturing video, or transferring content on the go, Lexar provides the quality and performance you can rely on to get the shot with confidence. I've been using the Lexar Professional CFexpress Type B GOLD memory cards with my Canon mirrorless cameras for years and they deliver the blazing speed and durability for the extreme weather conditions I encounter anywhere in the  world. To learn more about Lexar memory solutions, visit www.lexar.com.

In this conversation with Rashi Goel, a battle-tested marketeer, we embark on a quest to explore the world of consumer brands and scaling them through innovative strategies. Join us on a journey through insightful musings from thought-provoking conversations, touching upon diverse brands like Nestle, Nescafe, Lakme, Closeup, and even Amazon. Rashi Goel is a Founder & CEO - Performonks. Over a 25-year career, Rashi has applied consumer empathy, commercial acumen, and product innovation to grow businesses and build brands at L'Oreal, Unilever, Coca-Cola Inc, PepsiCo, Kraft Heinz, Nestlé, and Amazon Stores. Please connect on Linkedin https://www.linkedin.com/in/rashigoel-consumermarketing/ Rashi's Blog https://performonks.com , performonks/substack.com Jagged with Jasravee is facilitated by Jasravee Kaur Chandra. She is Senior Vice President of Strategic Planning at Havas Creative. Jasravee has over 20 years experience as a Strategic Brand Builder, Communications Leader and Entrepreneur. Please visit Jasravee at https://jasravee.com/ Connect with Jasravee on Linkedin at https://www.linkedin.com/in/jasravee/ Email Jasravee at jasravee@theadiva.com Index 00:00 Preview & Introduction to Rashi Goel 02:33 Marketing Tech Brands vs FMCG Brands 06:37 Power of Emotional Engagement in Tech Brands 11:00 Ask Nestle - Crafting the Corporate Brand Story 14:21 Ask Nestle - Nutritional Blueprint for Moms 22:49 Nescafe - Making Coffee A Part of People's Transitions 30:00 Lakme - Turning the Skincare Category Around 36:51 Close Up- Breaking Category Codes 41:38 Sprite - Designing Innovative Consumer Promotions 45:14 Rapid Fire - Personally Speaking with Rashi Goel 48:21 Connecting with Rashi Goel Amongst other things the conversation touches on the following areas Nescafe : Transition Phases and the Birth of New Habits Life, much like branding, is a journey of transitions. Moving from school to college or college to the first job marks significant milestones that shape our habits and preferences. This transition spawns the creation of new habits, both positive and negative, exemplified by choices such as smoking, drinking, and romance. These phases offer fertile ground for brands to establish themselves as part of these transformative experiences, thereby becoming ingrained in consumers' lives.The team at Nescafe used this insight to position coffee as the quintessential emblem of adulthood. As individuals traverse from one life stage to another, coffee emerges as a symbolic initiation into the world of grown-ups. Power of Emotional Engagement in Tech Brands Contrary to popular belief, technology-driven products are not devoid of emotion. Emotions find their place even in the realm of tech products, albeit in a different form. The key lies in crafting emotional connections that resonate with consumers.Successful tech branding hinges on establishing relevance, credibility, and trust. Ask Nestle: Personalized Nutrition for Moms Nestle's journey into personalized nutrition for mothers offers a striking example of how brands can address specific consumer needs and aspirations. Ask Nestle provided personalized nutrition plans to cater to individual preferences and regional dietary habits. This involved creating a content machinery that delivers scientifically accurate and cost-effective information. Lakme: Reviving the Essence of Seductive Beauty Revitalizing a brand's essence required a multi-pronged approach encompassing fundamental improvements, effective training, and compelling communication. This involved strengthening the brand's foundation by training beauty advisors and enhancing product knowledge. It also meant reinventing packaging and crafting impactful communication to resonate with consumers' emotions. Follow Jagged with Jasravee on Social Media Campsite One Link : https://campsite.bio/jaggedwithjasravee Website : https://jasravee.com/

LO:LA, one of the leading creative agencies in Los Angeles, shares its tips for building a strong brand and creating an emotional connection with your customers. Read its new article at https://www.thelolaagency.com/2023/02/25/how-to-grow-emotional-engagement-with-your-customers/ London : Los Angeles (LO:LA) 840 Apollo Street Suite 100, El Segundo, CA 90245, United States Website https://www.thelolaagency.com Email nick@thelolaagency.com

In this insightful episode of FlashCast by PDB,  Phil delves deep into the world of social media, discussing its highs and lows, both personally and professionally. Phil offers valuable insights on effectively utilizing social media as a marketing tool to emotionally engage your audience, sharing tips and strategies to maximize your reach and impact.Key Takeaways: Social media is a marketing communication channel used to tell a story so compelling that people choose you. The purpose of social media is to create emotional engagement. Consider different social media platforms for different purposes and messages. Craft short, simple content that is easy to understand and skim-read. Use images, videos, and emojis to capture attention and enhance engagement. Always include a call to action. Remember that social media is a powerful tool when used effectively. Consider your target audience and create content that sparks emotional engagement. Whether it's for personal or business use, harness the potential of social media to tell your story and connect with others. Share this episode with friends, subscribe to FlashCast by PDB, and leave us a rating and review. If you have any questions or suggestions, feel free to reach out to us on our Facebook page at Facebook.com/FlashCastByPDB or via email at ask@flashcastbypdb.com. Enjoy this episode, and as always, thank you for listening!Produced by The Podcast Boss: https://www.thepodcastboss.com#FlashCastByPDB #SocialMediaMarketing #EmotionalEngagement #PersonalBrand #BusinessBrand #ContentCreation #MarketingTips

The Importance of Emotional Engagement in Customer Experience and Sports with Gregorio Uglioni [Customer Experience]ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Meet Robin Daniels, a leadership expert who has mastered driving action through messaging. With more than two decades of experience spanning companies like Salesforce, Box, WeWork, LinkedIn, and Matterport, Robin has transformed the way people communicate and connect at work. Hear about his insights from launching Chatter and much more in this episode.Quote“If storytelling with urgency was easy, everybody would do it, but this is what it takes to become a great company today.”Episode Timestamps:*(1:57) - Ohana Origins: Meet Robin *(10:30) -  What Does the Ohana mean to Robin?*(12:40) - What's Cooking: Robin's Current Role*(21:03) - Future Forecast: What's in Store for the Salesforce ecosystem?*(22:19) - Advice for Aspiring Transformational Leaders*(23:06) - Lightning Round!SponsorInside the Ohana is brought to you by Qualified.com, the #1 Conversational Marketing platform for companies that use Salesforce and the secret weapon for Demand Gen pros. The world's leading enterprise brands trust Qualified to instantly meet with buyers, right on their website, and maximize sales pipeline. Visit Qualified.com to learn more.LinksFollow Robin on LinkedInConnect with Dan on LinkedInwww.caspianstudios.com

Welcome to the first full episode of the Beyond Stereotypes mini-series. This series aims to breakdown the stereotypes and labels we put on ourselves and others, and that often surround activists and protestors. It's harder to dismiss, disparage, talk over and disrespect people if we get to know them as real human beings. It's a great first step toward someone with a differing view, and finding a common ground to build from. In this first episode of the series we talk Flo and Adrian, two activists who are part of a protest against a new housing development that is planned to be built on the fields between Bicester and Bucknell in Oxfordshire, England. The new village of Hawkwell will effectively join the hamlet Bucknell to the growing town of Bicester. Another aim of this series, is to offer support and best practice ideas for protesters, activists or even disconnected concerned citizens, the world over. Help us to spread the podcast as far and as wide as possible by sharing it with five of your friends today by sharing the following link https://podfollow.com/the-peoples-countryside-environmental-debate-podcast/view Do you have a question you'd like Stuart and William to examine, mull over, explore, discuss, delve into or debate? Send us an email thepeoplescountryside@gmail.com with your name, where you're listening from, and your question. Or you can record your question in your own voice by going to https://anchor.fm/thepeoplescountryside/message Support this work through Patreon or just 'follow' so you don't miss any of the public posts https://www.patreon.com/thepeoplescountryside --- Send in a voice message: https://podcasters.spotify.com/pod/show/thepeoplescountryside/message

Emotional engagement. As I begin to load into my last and final Covid postponement, I realized that I have been working on this wedding for 1276 days. That bags two questions… Why did this client commit to waiting to execute this wedding, and how did I manage the process. The "why" to me is easy. It's the "how" that I find interesting. MY SERVICESLuxury Wedding Planning: https://www.andreaeppolito.comWedding Business Consulting: https://www.andreaeppolito.com/consultingSpeaking & Appearances: https://www.andreaeppolito.com/speakingOnline Education: https://courses.andreaeppolito.com/ Are you a Wedding Professional? My book, Redefining Your Wedding Business can help you learn how to redefine your own business, and possibly even your own market. https://shop.andreaeppolito.com/books Thinking of Starting Your Own Wedding Planning Business? The Business Blueprint for Wedding Planners is a four-hour “crash course” that I designed to help you start your very own Wedding Planning Business.  It is also used by many Wedding Planners as a “check-up” to ensure that their businesses have maximized their potential and become profitable as quickly as possible.   https://shop.andreaeppolito.com/bbwp Do you have a Wedding Planning Business already and feel “stuck”? I created the Wedding Planner Master Class because my business was once there.  I was busy, but I wasn't doing the business I wanted.  The Wedding Planner Master Class is a ten-module series designed to help you breakthrough and transform the business you want into the business you WANT! https://shop.andreaeppolito.com/wpmc Need a CRM with billing and project management? USE HONEYBOOK!Get 50% off with this link.share.honeybook.com/andrea  YOUTUBE TIPS *Grow Your Wedding Planning Business*https://www.youtube.com/watch?v=s_66F9DDLtg *Three Tips to Starting Your Own Wedding Planning Business*https://www.youtube.com/watch?v=1EaFGc-dOxs *Wedding Planner Masterclass Review*https://www.youtube.com/watch?v=2WnUZVlcyNo *How to Attract High-End Clients to Your Wedding Business*https://www.youtube.com/watch?v=2WnUZVlcyNo  *How to Survive a Recession & Come Out Stronger*https://www.youtube.com/watch?v=rrk1r9oxxrw *Should You Expand Your Wedding Planning Business*https://www.youtube.com/watch?v=LXAy6vzHkyk *Top 10 Apps Your Wedding Business Needs*https://www.youtube.com/watch?v=B0oQarH2BE0 RECOMMENDED TOOLS Ontraport: https://ontraport.com/?orid=833939 Kajabi: https://app.kajabi.com/r/v22qtLrX/t/2mizwaxl  LET'S GET SOCIAL Facebook: https://www.facebook.com/andreaeppolitoInstagram: https://www.instagram.com/andreaeppolitoPinterest: https://www.pinterest.com/andreaeppolitoTwitter: https://twitter.com/andreaeppolitoLinkedIn: https://www.linkedin.com/in/andreaeppolitoTikTok: https://vm.tiktok.com/TfJJ5X/ Listen to My Podcast: https://podcasts.apple.com/us/podcast/andrea-eppolito-celebrating-life-luxury-above-all-else/id1353180121Read My Blog: https://www.andeaeppolito.com/blog  NOTE: This description contains affiliate links that allow you to find the items mentioned in this video and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in NO WAY obligated to use these links. Thank you for your support!

In today's episode, Lina Aastrup joins as co-host. She is a curator and writer with a particular interest in contemporary photography and New Media Art that deals with political and environmental issues of our time. She recently finalised her MA thesis where she investigated the intersection of medium specific qualities of XR and its potential for disruptive art experiences.We discuss:Disruption of the intersection between art and academiaDigitalisation of art and the role of Extended Reality (XR)Political storytelling in the intersection between art and technologyThis episode's special guest is Solenne Tadros, a Jordanian Palestinian creative technologist & artist. She has a Design and Technology degree from Parsons School of Design. Solenne is a storyteller whose works reflect on social, political, and environmental matters. Her VR work has been exhibited in film festivals & exhibitions and featured in magazines like Vogue US, Vogue Espanìa, and many more.Solenne Tradros will exhibit April 27–30 in Stockholm, Sweden: PRE-EXODUS VR experience and artist talk at Accelerator. Leila Khoury Nimry was thirteen years old when she fled her home in Haifa, Palestine during the Nakba in 1948. In PRE-EXODUS she shares the memories of her childhood bedroom, illustrated and developed into a virtual reality experience, created by Jordanian artist Solenne Tadros (b. 1996). The work activates questions of memory, intergenerational trauma, forced displacement and loss of land. PRE-EXODUS will be installed at Accelerator April 28-30, with an artist talk on the evening of April 27at 6 PM to introduce the work and open up a conversation on its related themesKONST is a show by Scandinavian MIND about contemporary and future art; the interconnection with society, culture, technology, finance and lifestyle. The outlook is primarily at the art world from a Scandinavian perspective, although taking into account the global arena of artists, exhibitions, trade fairs and other current events. The host of KONST is Roland-Philippe Kretzschmar, Editor-at-large at Scandinavian MIND. See acast.com/privacy for privacy and opt-out information.

VP, Principal Analyst Joana de Quintanilha joins to explain why too little friction in the customer journey can be bad for business – and even the customer. Learn more in her Forrester blog post. The post 285: Harness Friction In Customer Journeys To Drive Emotional Engagement appeared first on The CX Cast ® by Forrester.

Welcome to the Conscious Millionaire Show for entrepreneurs,  who want to create an abundant future for themselves and humanity. Heard by millions in 190 countries.  Do you want to put more money in the bank, create a powerful impact, and enjoy a purposeful life? This is the podcast for you! Join host, JV Crum III, as he goes inside the minds of Millionaire Entrepreneurs and World-Class Business Experts. Today's featured episode... Connie Pheiff: Create Emotional Engagement with Your Audience Connie Pheiff began her exploration of making her mark as the former CEO of Girl Scouts, and Director at the United States Chamber of Commerce. Today, she is a primetime radio host, speaker, coach, and author of multiple books, released in six countries. Connie has been featured in print, radio and television, regularly introducing features on big ideas, and making your mark. Like this Podcast? Get every episode delivered to you free!  Subscribe in iTunes Download Your Free Money-Making Gift Now... "Born to Make Millions" Hypnotic Audio - Click Here Now! Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much! Inc Magazine "Top 13 Business Podcasts." Conscious Millionaire Network has over 3,000 episodes and millions of listeners in 190 countries. Join us as a regular listener to get money-making secrets on how you can grow your business and profits faster! 

Welcome to the Conscious Millionaire Show for entrepreneurs,  who want to create an abundant future for themselves and humanity. Heard by millions in 190 countries.  Do you want to put more money in the bank, create a powerful impact, and enjoy a purposeful life? This is the podcast for you! Join host, JV Crum III, as he goes inside the minds of Millionaire Entrepreneurs and World-Class Business Experts. Today's featured episode... Connie Pheiff: Create Emotional Engagement with Your Audience Connie Pheiff began her exploration of making her mark as the former CEO of Girl Scouts, and Director at the United States Chamber of Commerce. Today, she is a primetime radio host, speaker, coach, and author of multiple books, released in six countries. Connie has been featured in print, radio and television, regularly introducing features on big ideas, and making your mark. Like this Podcast? Get every episode delivered to you free!  Subscribe in iTunes Download Your Free Money-Making Gift Now... "Born to Make Millions" Hypnotic Audio - Click Here Now! Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much! Inc Magazine "Top 13 Business Podcasts." Conscious Millionaire Network has over 3,000 episodes and millions of listeners in 190 countries. Join us as a regular listener to get money-making secrets on how you can grow your business and profits faster! 

On this episode of Advertising is Dead, Varun Duggirala is joined by Yan Liu (CEO and Co-Founder of TVision) and Shikher Chaudhary (Director, Neurons Inc Asia). The three discuss sports and the kind of emotional engagement that sports-based programming has with the audience watching from home.The conversation goes through various aspects of how viewers consume content and takes a closer look at the phenomenon that IPL is and why is it so unique. They also discuss the 'Halo Effect' around IPL and the kind of impact it has on viewers and advertisers.You can follow Yan Liu on Twitter at https://twitter.com/tvisioninsights?lang=en and you can follow Shikher Chaudhary on LinkedIn at https://in.linkedin.com/in/shikher-chaudhary-80603ba2?trk=author_mini-profile_titleTalk to Varun Duggirala on Twitter and Instagram: @varunduggiYou can listen to this show and other awesome shows on the new and improved IVM Podcast App on Android: https://ivm.today/androidor iOS: https://ivm.today/ios

Today on the Take on Board podcast, Helga is speaking with Carolyn Grant about psychological safety in the boardroom and it relates to decision-making.Carolyn is an Advisory Board member to Civic Ledger, Samford Support Network and Cerge Pty Ltd.She is an advisor, author and creator of tools and frameworks founded in neuroscience, to provide evidence based insights, to improve the quality of our decisions and the implementation of them in organisations.Carolyn is the author of the "People + Science Boardroom Psychological Safety Benchmark 202-2021 (Aust) . In addition she is author of the "Legacy Leadership - the emergence of a new leadership model after more than a decade of crisis" book and leadership training competency framework.Carolyn's research has explored “The Value in Emotional Engagement in Customer Interactions” and the “Psychological Safety of Boards and its Effect on Decision Making”. Passionate about identifying emerging best practices and helping organisations master them, Carolyn has designed a Best Practice People+Science © Communications Framework and the People+Science Psychological Safety Assessment Tool for boards and organisations.Contact Carolyn or find out more about her:https://www.linkedin.com/in/carolynmcsweeneygrant/Resources mentioned in this episode:People + Science Boardroom Psychological Safety Benchmark 202-2021 (Aust) - https://www.6peas.com.au/product/people-science-psychological-safety-benchmark-2020-2021-aust/The Boardroom Psychological Safety Benchmark - summaryhttps://www.6peas.com.au/wp-content/uploads/2021/10/BOARDROOM-PSYCHOLOGICAL-SAFETY-BENCHMARK-REPORT-2020-2021-HIGHLIGHTS-ONLY.pdfBook: The Cave - The Inside Story of the Secret Plans and Unsung Heroes that Helped a Team of International Experts Pull off the Dramatic Thai Cave Rescuehttps://www.booktopia.com.au/the-cave-liam-cochrane/book/9780733340130.htmlWomen On Boardshttps://www.womenonboards.net/FOR MORE TAKE ON BOARD INFORMATION:Join the Take on Board community: https://www.facebook.com/groups/TakeOnBoard/Follow along on Twitter: @TakeOnBoardFor more information about Helga Svendsen: https://www.helgasvendsen.com.au/Interested in working with Helga? https://www.helgasvendsen.com.au/workwithmeContact Helga: helga@helgasvendsen.com.au

Customer Journey Mapping is a crucial component to learning how to effectively sell online products and services. Your own unique customer journey is the steps your customers go through in your unique business and the emotions they feel during that journey. You might have heard the customer journey referred to as a user journey or a service blueprint, but whatever name you use the fundamental concept is always the same. In this training, I explain what a Customer Journey Map is and how it's structured. We also talk about the 6 crucial steps that you'll find in most maps which are: 1. General Interest 2. Curiosity 3. Emotional Engagement 4. Genuine Connection 5. Offline Conversation 6. Irresistible Recommendation By the end of this training video you will have a clear understanding of what your own unique customer journey map needs to be and how to implement the process into your own business! Let's dive right in! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/thejcproshow/support

Coming to you from Whidbey Island, Washington this is Stories From Women Who Walk. You'll recognize yourself in these true-life stories of adversity, challenge, fear, discovery, adventure, expression, and more from women who are walking their lives while their lives walk them and the lasting difference their journeys have made. I'm your host, Diane Wyzga.  Welcome back to Part 2 of the podcast interview with my guest, Jane Duncan Rogers, founder and Chief Officer of Before I Go Solutions and Before I Go Academy who joined us from North Scotland. I've invited Jane to talk with us about the absolutely vital end-of-life planning work that she and her team are spreading around the world. We were talking about creating Before I Go Solutions as a non-profit when I asked Jane about the challenges and frustrations she faced. Let's hear what she has to say about this and so much more on the topic of end-of-life planning, how it benefits you and your loved ones, and what you can do about it.Minutes: 37:3800 to 2:03     Intro2:03 to 4:20     Challenges and Frustrations I'm curious. You said you knew you were on the right path because of the Yes!, the resounding “Yes!” as you were checking in - but what might have been some of the frustrations and challenges as you were putting all this together?Challenge #1: Putting it together on a shoestringSpent all savings on book publication, Gifted By GriefYes, felt right in some wayFinancials are still a challenge; however Jane has never let lack of money stop her doing anythingWill always find a wayChallenge #2: After 30 years of working as an independent professional now had a team of directors to confer and decide withHad been used to barging ahead with her own ideas, with whatever felt rightChallenge #3: taking on coaches, assistants and the like as Before I Go Solutions expands and developsChallenge #4: anxiety; growth spurt; doesn't feel comfortable but that's what growing anything is like   4:20 to 8:00     Why Should We Even Care About End-of-Life Planning?Many folks say I don't care - I'll be dead - do whatever you like!The thing is, end-of-life plans are for those who come afterIs an incredibly selfless actThis End-of-Life planning is not for everybody; but is still useful to go through the processThe caring is about you caring about those you love and how they will manage after you dieIf you can make their way easier (which you can) that's whyIt is not easy; that's why we do it collectively and have facilitators to helpBelieve it or not: It's a creative process; can be fun and enjoyableMore folks are aware and more open to end-of-life planning because of COVIDOver the past year or so of COVID has there been an increased awareness of end-of-life, of mortality? Do you find that because of COVID that there is not only an increased awareness of life and end-of-life but people are more likely to raise the subject of end-of-life and mortality?In Jane's world death is a common topic; people might be having more conversations.As to the world in general maybe more conversations; but unless the conversation is recorded (even a simple as a list) nothing happens and people remember differentlyUnless you translate a conversation into documentation about choices and desires there could be arguments and issues that cause problems among loved onesThis is not just about the funeral but maybe several years down the line: there could be disagreements about this, that or the other: finances, companies, care of children and the likeJane works with those who recognize that End-of-Life planning is a good idea but still haven't gotten around to itJane's attention is with the willing albeit challenged8:00 to 11:35     How Do You Draw In and Work With the Willing?Like filings to a magnet; attract the willing who wish to investJane's book: Before I Go - has simple instructionsWorkbook to complete is a bigger version of original list of questionsJane discovered that folks do not do the work without help so she created coursesFrom that a facilitator training course was designed and developed to have facilitators to helpPeople ask: Why is there a charge for all of this stuff? Especially when it's there for free although not all in 1 placePeople need encouragement and 1 way to do that is put money where mouth isJane is driven to get End-of-Life Plans to be as common as birth plansJust do it!When you do it with others is creative, fun and connectingHost: quilting bee for End-of-Life!In the day when we could meet together there was that  flavor to it11:35 to 14:40     How Do You Begin the Conversation in the Family, With Loved Ones?There is a return to face-to-face so we will have the opportunity for a collective; but before we get to that place, how do you start a conversation in the family?Conversation starters require a contextDo not plan to show up at dinner and ask about burial or cremationIn context it becomes natural to ask a question and discuss the topicWhen  Prince Phillip died he had an End-of-Life Plan for years: he wanted a custom-made Land Rover to carry his coffin which makes for an ideal conversation starter: I was thinking about Prince Philip and his Land Rover and made me realize I'd like a side-car...what would you like? Ever thought about it?Another would be: if a celebrity dies, or if you went to funeral, or if attend ed online funeral, or learned about photo legacy, or even listening to amazing podcast between Diane and Jane Duncan Rogers who is completely mad...Have courage because you don't know loved ones' responses in advanceNot easy to ask about personals about sex, money and death; but unless we ask the answer is never given14:40 to 19:45     Before I Go Solutions Website & Free 10 Question QuizThe 10 questions are drawn from the original documentPeople don't know what they don't know; that's one of the main problemsWe don't think about the affect on othersWhat to destroy: we don't consider secrets, journals, evidence, etc. that might hurt or be unpleasant to loved ones; decide what to do with those items in advanceThe things you really don't know: who is authorized to speak on behalf of the ill person? It's not what you thinkKnow the laws that govern where you live to understand who can speak for you or a loved oneGetting some done is better than nothingPower of Attorney is keyHealthcare Power of AttorneyAdvance Healthcare DirectiveWhat we have control over while we are living and not leave big decisions to familyExtremis is wrenching 24 minute documentary film on Netflix: what happens with families in hospital when Advance Healthcare Directive is not in placeYou might very well get treated in the medical system unless you say you don't in writing or otherwise verbalized it to maximize what you wantWe put our heads in the sand about death hoping we will conk out in front of the telly; the truth is most folks end up with a long slow decline getting more and more unhealthy19:45 to 24:50     Digital FootprintWe take such care with compassionate End-of-Life decisions with our pets/ animal companions. We do not consider ourselves, our loved ones - nor do we think about the digital footprint. Question: what will happen to it, what can happen to it, what can people do to remove the footprint or let it be?You have to make conscious decision to keep or deleteJane got a friend to deal with Phillip's Facebook page; but doesn't know more than thatDo you want to continue as alive on social media after you're dead, or not?For the young people it could be used as a memorial site that also meant something to friendsWhat do you want, how do want us to carry on, and where is it put down so we know what to do? Then get on with living your life.Host recalls a book about End-of-Life plan (Handbook for Mortals) where it was set out to how to take the opportunity to tie up loose ends; what happens if you do all that and you don't die, was it all in vain? No; you've done all the work, no worry that something is lacking. Go and live your life until you don'tEducating yourself about the myriad of details is helpful for those coming after and helps you prioritize what's important24:50 to 28:08     Highlights About TopicsWhat are other topics to address, chapter headings of what's to be learned.Secrets, Journals, Letters, Diaries. What you want to keep privateAdvanced Directive is critical so the designated person can act on your behalf in the way in which you want to be treated  End-of-life planning work is a project; can be done in 3 months or upwards of a year or two longer depending on circumstancesThe benefit? Relief!What's available? Online course (self-study) plus live opportunities with facilitators trained to hold folks accountable28:08 to 31:00     Joy in End-of-Life Planning and Topic of DeathThere is an over-riding sense of joy in this conversation with Jane which is a combination of true energy, purpose, passion and bringing End of Life Ellie the Elephant to the light. This isn't grim or depressing. This is engaging.  Jane loves the word “joy!” in this work, especially because of her experience - even though it didn't start off like thatThere can be joy and fun in death and preparing for it, as her clients say to describe the work they do on the coursesBefore I Go Solutions bring a lightness to the topic - they switch a light on in what's perceived as a dark room31:00 to 37:38     LegacyAs we sit here today what would you like to see happen in the world as a result of your work?  Completely fueled by the idea that End-of-Life plans will be so normal - like birth plansHaving a plan is better than notJane's Big Mission: commonplace in the worldNow, what about seeing End-of-Life plans as part of the corporate Employee Benefits package, the Human Resources Department, all part of culture changeJane has always been a pioneer in her past; she sees the horizon wide openAs we begin to close, what might have been left unsaid?The gift in the grief: from horrible to enormous number of spiritual insights she wrote about in her book, which completely changed her, and that it took Phillip's death to do thatWhat folks are interested in: practical side of thingsJane followed her heart to respond to that interestIf Life is calling you, your job is to follow it no matter how mad it might seemTook 10 people saying the same thing before she paid attentionA resounding “Yes!”Before I say thank you to Jane I want to mention that all social media links, and TEDx talk, and connections to Jane Duncan Rogers and her work, Before I Go Solutions will be posted in the Episode Notes. Please do make sure you drop by her website, take that free 10 question quiz, and consider consulting with her, and perhaps joining one of the training groups.  Thank you very much, Jane, for walking along with us and sharing your life journey story which, I trust, will be of very good use and inspiration to those who are curious about and those who are ready to apply some solutions to these end-of-life questions. I can't thank you enough for sharing your story with us.Thank you so much for the opportunity. I just want to spread the word as much as I can!This is a terrific start! I've got all my work done; I'm one!Great, great wonderful! Here we are, at the end of the road but not the journey. Thank you for listening to Part 2 of this episode of Stories From Women Who Walk with your host Diane Wyzga and my guest Jane Duncan Rogers, the founder and Chief Officer of Before I Go Solutions and Before I Go Academy who joined us from North Scotland.  We hope you found joy, inspiration, and practical tips in our conversation about end-of-life planning.  You're also invited to check out over 375 episodes of this podcast Stories From Women Who Walk found on Simplecast, your favorite podcast platform, including Android, and my website: Quarter Moon Story Arts. This is the place to thrive together. Come for the stories - stay for the magic. Speaking of magic, I hope you'll subscribe, follow, share a nice shout out on your social media or podcast channel of choice, and join us next time! You will have wonderful company as we walk our lives together.Production Team: Quarter Moon Story ArtsMusic: Entering Erdenheim from Crossing the Waters by Steve Schuch & Night Heron MusicSound Editing: Dawin Carlisle & First Class ReelsAll content and image © 2019 - Present: for credit and attribution Quarter Moon Story Arts ABOUT JANE DUNCAN ROGERS  Who am I?Jane Duncan Rogers, founder of Before I Go Solutions and the B.I.G. Academy.When my husband Philip died, I never for one moment imagined  I would end up working in this field.I had been an award-winning counselor and coach for over 25 years, having originally trained personally with the famous Louise L. Hay in 1990, working in the personal growth field in many different aspects. I'd  published books and tapes (well before the internet) and was helping small business owners to reach their full potential when Philip died.Because of the questions he had answered in his last year, I was well prepared in some respects for the admin side of things afterwards. But there was much more we simply did not know about.Fast forward to 2018, a year during which both my parents died.  They had completed a comprehensive end-of-life plan each, the one that Before I Go Solutions offers, now known as the Before I Go Method®.This was very different to my husband who had answered some things, but there was a lot more that I simply had to decide about myself.And that difference was huge – as my parents' executor, I simply had to follow all their thoughtful instructions.What's more, it was easy to find everything, and I took great solace from knowing I was carrying out what they wanted (and that they had known I would do this).My three siblings and I had no arguments at all, over what was a pretty stressful period (they both died unexpectedly within the same week).I am so incredibly grateful and appreciative for the organisation they had so carefully thought through.So I know from personal experience how hugely important this preparation work is, and I want to help you to help others do this too!Jane's background of 25 years in the psychotherapeutic and training fields has been perfect for the not-for-profit - Before I Go Solutions - she founded and helps to operate. Together with her team of trained End of Life Facilitators, she provides products and programmes to help people complete their end-of-life plans, something about which many have good intentions but never quite actually get around to doing.Jane lives in the North of Scotland, re-married during COVID lock-down, and she and her new husband are building not only a new life but a new eco-house/home together.  How to Stay in Touch With Jane Duncan RogersJane Duncan Rogers, Chief Officer Before I Go Solutions, CIC: www.beforeigosolutions.com- Author of: Before I Go: The Essential Guide to Creating A Good End of Life Plan and Gifted By Grief- Speaker on Tedx: How to Do A Good Death: https://www.youtube.com/watch?v=An0k3s8pTXc- Speaker on Conscious Grief series with Tara Nash: https://www.conscious-grief.com/jane-duncanrogers/- Training in End of Life Plan Facilitation:  https://beforeigosolutions.com/big-training-intensive/- End-of-Life Planning Cards:  https://beforeigosolutions.com/product/end-of-life-planning-cards/- Facebook: End-of-Life Conversations Group: https://www.facebook.com/beforeigosolutions/- Twitter: https://twitter.com/giftedbygrief- Linked In: https://www.linkedin.com/in/janeduncanrogers-5aa3b591

To know what good customer journeys look like — and to benchmark them — customer experience (CX) pros need to understand how to design for emotion. This requires gaining a more granular understanding of how emotions impact CX and discrete customer journeys, going beyond simply delight. In this episode we're joined by VP, Principal Analyst […] The post 250: Benchmark Customer Journeys To Drive Emotional Engagement (R) appeared first on The CX Cast ® by Forrester.

Fun fact Neuroimaging shows that when evaluating brands, consumers primarily use emotions rather than factual information. This is as true for brand-created content as it is for traditional advertising spots and banners. We can see the power of emotional content at work in #marketing that went viral. Nike's What Are Girls Made of?, and Apple's Misunderstood campaigns both spring to mind. But we've also seen how emotional content can go terribly awry. For content creators, using emotion can be an incredibly powerful #engagement tactic, but we must use it artfully. Let's explore the science of emotion and how we can use it in an empathetic way to create more meaningful content. #Science of emotion Emotional #engagement is affected by scientific principles that directly impact content creation. Here are four key areas: ● Design ● Color ● Images ● Branding Design Designs often fall into patterns of sameness around the latest trends. However, designs that evoke the greatest emotional response tend to involve something out of the norm. Elements of surprise can prevent your content from being filtered out by Broca's area in the brain. Additionally, introducing schema incongruity – information conflicting with an established schema – has the potential to increase interest, memorability, and persuasiveness in consumers. Color Color can have a powerful impact on a viewer's emotional response. Studies show visuals in color can increase people's willingness to read a piece of content by 80%. Using specific colors can have a significant impact on mood; for example, red evokes strong emotions, while yellow can foster happy feelings, and blue creates a calm, trustworthy atmosphere. Coca-Cola consistently uses red as its brand color. Red not only evokes a strong emotional response, it cultivates a positive, friendly energy that makes consumers want to participate. Images A large body of research confirms the emotional power of visuals — Visual Teaching Alliance quotes David Hyerle's field guide that says 90% of all information transmitted to the brain is visual. Images also evoke emotional responses. For example, photos of people have been shown to increase empathy, and photos of babies tend to be more engaging than other types of imagery. In one case study, a South African financial institution sent 50,000 direct-mail pieces featuring an image of a person. In some, the person was the same gender as the recipient; in other cases, the person in the photo was the opposite gender. For male customers, using a photo of a female in the offer letter significantly increased response; the effect had about as much impact as if the bank offered a drop in the interest rate by 4.5 percentage points. Art of emotion Knowing the science that impacts our audience's emotional response is useful. However, it takes an artful approach to turn this science into impactful, engaging content. It's all too easy for brands to misuse psychological levers in an attempt to make an impact on viewers or readers. As content creators, how do we walk the line between good emotional #engagement and audience manipulation? It takes empathy, continuous refinement, and above all, a relevant story. 1. Start with your audience's motivation 2. Inspire trust with a believable story 3. Invite people to actively participate 4. Create a full emotional arc 5. Use data to optimize your approach Bottom line Emotion is the key to driving strong engagement with your content. Using the #science of emotional resonance and the #art of creativity, you can design stories that appeal to your audience in a meaningful, real way. These stories will inspire members of your audience to share and will keep them coming back for more. --- Send in a voice message: https://anchor.fm/aleph-global-scrum-team/message

This Week's Episode:We are reminding ourselves how to interact with our kids when they are being surly--no matter what age.Be emotionally engaged, but appropriately distanced.Don't expect our kids to be adults.Use humor (wisely).Listen with true curiosity.Communicate clearly.Catch your kids doing "good" things, and provide descriptive, specific praise.The Stat of the Week is inspired by our sadness about Bill & Melinda Gates' divorce announcement and is all about divorce statistics.Thank you so much for listening! We'd love it if you took a moment to subscribe and rate/review the podcast in whichever app you choose to listen. And, as always if you have a friend who may be encouraged by this conversation, don't hesitate to share the podcast with them.Also, you can follow us on:Instagram: growingupwithkidspodcastFacebook: @growingupwithkidspodcastTwitter: @DavidGrowUp and @RachaelGrowUp

Welcome to your one minute masterclass! To get the latest episodes first, subscribe to the DiscoverDance mailing list: https://discoverdance.us18.list-manage.com/subscribe?u=9d0eb3d3536d1544ab2f7979c&id=221ecffc19&fbclid=IwAR3nrjIxWTLLEb65jNpntPxm6EMlNqhuZNanQgSK51ZfXjsiFY2z4BAEGMo   Enjoy~ Andrea

To know what good customer journeys look like — and to benchmark them — customer experience (CX) pros need to understand how to design for emotion. This requires gaining a more granular understanding of how emotions impact CX and discrete customer journeys, going beyond simply delight. In this episode we're joined by VP, Principal Analyst […] The post 250: Benchmark Customer Journeys To Drive Emotional Engagement appeared first on The CX Cast ® by Forrester.

Rebecca Miller, founder of ARTful Communication, and Michael Wentworth, principal of Greybox Intel, share insights on their partnership to help companies develop stronger emotional connections between their brands and consumers using analyses of emotional engagement, trust and other key data points, coupled with a powerful brand engagement marketing campaigns.

Top Takeaways:-      Customer centricity happens when everyone in the organization is focused on customer engagement. That engagement is more than just satisfaction—it’s about an emotional connection with your customers. -      There are three components involved in getting everyone in an organization aligned: leadership, culture and talent. -      In order for leaders to be truly customer-centric, they must be immersed in the customer experience. That means spending time on the frontlines of customer service. -      Give your customers a voice in your company. Actively involve them in problem-solving and give them a seat at the table. -      Leaders must model the company culture they wish to see. -      Customer centricity must be part of an organization’s values. These values must be visible to all employees and felt by customers. Define the behaviors you wish to see and empower those frontline employees to deliver on those values. -      Even internal employees who may never directly interact with customers still have an impact on the customer experience. Every employee must recognize their place in the customer journey. -      Emotional engagement is driven by three metrics: pride, passion and confidence. -      Engaged employees lead to engaged customers. Fully engaged employees and customers translate into greater profit and success for your company. -      Service values are similar to core values. They define standards of service on how to delight customers and should ignite and inspire employees, not stifle their initiative. -      Recognize the difference between skill, talent and knowledge. Skill can be transferred, knowledge can be learned, but talent is innate. Part of hiring right is finding that talent. -      Much of driving customer-centricity boils down to measurement. Measurement alone isn’t enough, though—you must use what you learn to improve the process and drive a better customer experience. Quote:“A customer-centric culture is one where everyone is engaged in creating engagement for our customer. That engagement is emotional engagement, not just satisfaction or loyalty.” About:Vibhas Ratanjee is a Senior Practice Expert with Gallup who specializes in organizational development, culture change and executive-level engagement strategies. Vibhas is an executive coach and a leadership consultant to senior executives and CEOs, as well as a well-known speaker and author. Learn more about your ad choices. Visit megaphone.fm/adchoices

Présentation du big boss de la philosophie morale : l'utilitarisme. Vouloir maximiser le bonheur du plus grand nombre, c'est forcément bien, non ? Pas si vite... Le site de Singer où vous pouvez télecharger gratuitement son livre en anglais : https://www.thelifeyoucansave.org/ Les livres dont je parle (liens d'affiliation): Kymlicka, les théories de la justice : https://amzn.to/2MWoJ7K Singer, Sauver une vie :  https://amzn.to/2FmXFu5 Greene, Les tribus morales : https://amzn.to/2tzT9FO Bloom, Against empathy : https://amzn.to/2tuLjgY Haidt, The righteous mind : https://amzn.to/2MWMwUV Le podcast avec Singer : https://80000hours.org/podcast/episodes/peter-singer-advocacy-and-the-life-you-can-save/ Le discours d'Himmler : https://phdn.org/archives/holocaust-history.org/himmler-poznan/ Ce n'est que grâce à vos dons que je peux faire des vidéos ! Si vous aimez mon travail et souhaitez qu'il continue, n'hésitez pas à me soutenir financièrement sur uTip ou Tipeee : https://utip.io/homofabulus https://tipeee.com/homofabulus/ (Vous pouvez aussi y acheter des t-shirts et mugs stylés. Merci à toutes et tous pour votre soutien !) Facebook : https://www.facebook.com/H0moFabulus/ Twitter : https://twitter.com/homofabulus pour les infos strictement liées à la chaîne et https://twitter.com/stdebove pour mon compte perso alimenté plus régulièrement Insta : https://www.instagram.com/stephanedebove/ Youtube : https://www.youtube.com/channel/UC-Dmq5q3-FIBknv1TVIR__Q Musique : Perfect Time, Toby Tranter Références 1. Bourget, D. & Chalmers, D. J. What do philosophers believe? Philosophical Studies 170, 465–500. issn: 15730883 (2013). 2. Williams, B. Moral Luck (Cambridge University Press, 1981). 3. Greene, J. D. An fMRI Investigation of Emotional Engagement in Moral Judgment. Science 293, 2101–2105. issn: 00368075 (2001). 4. Baron, J. Blind justice: Fairness to groups and the do-no-harm principle. Journal of Behavioral Decision Making 8, 71–83. issn: 10990771 (1995). 5. Baron, J. & Ritov, I. Intuitions about penalties and compensation in the context of tort law. Journal of Risk and Uncertainty 7, 17–33. issn: 08955646 (1993). 6. Baumard, N. The Origins of Fairness: How Evolution Explains Our Moral Nature (Oxford University Press, 2015). 7. SPERBER, D. Intuitive and Reflective Beliefs. Mind & Language 12, 67–83 (1997). 8. Descartes, R. Meditations on First Philosophy 1–33 (1641). 9. Greene, J. D., Morelli, S. A., Lowenberg, K., Nystrom, L. E. & Cohen, J. D. Cognitive load selectively interferes with utilitarian moral judgment. Cognition 107, 1144–1154. issn: 00100277 (2008). 10. Goodin, R. E. Utilitarianism as a public philosophy (Cambridge University Press, 1995). 11. Brink, D. O. Utilitarian Morality and the Personal Point of View. The Journal of Philosophy 83, 417–438 (1986). 12. Kymlicka, W. Contemporary Political Philosophy - an introduction 3, 276–277. isbn: 0198782748 (2012). 13. Smart, J. J. C. ( J. C. & Williams, B. Utilitarianism : for and against 155. isbn: 9780521098229 (University Press, 1973).

How do you engage others?

Today I'm speaking with psychologist Carol Ride, the founder and president of Psychology for a Safe Climate. For the last decade, the Melbourne-based organisation has helped "contribute psychological understanding and support within the community, help...

Our co-host, Aga, has published a book on September 10th, 2020. The book is a guide on how to create and implement a powerful experience strategy that will help your organization stand out on the market. In this conversation between both hosts, Aga explains how it is time for the next step in thinking about customer experience and what are the ingredients of creating an experience strategy that will truly make you be loved by your customers.LINKS“The Umami Strategy: Stand out by mixing business with experience design” by Aga SzóstekThe link to the book on the BIS Publisher website

In times of uncertainty, project managers can be the pacesetters that keep organizations on the right path and bring balance into their projects. June Mustari discusses real-life issues in project management. Hear practical tips and advice to find the right balance of discipline and flexibility for successful project delivery.     Table of Contents 01:05 … Meet June 02:36 … Telecom Career and TruNorth Consulting 05:47 … COVID-19 Impact and Bringing Balance 08:39 … Emotional Engagement 10:52 … Collaboration Tools 12:31 … Knowing the Technical Aspects of the Industry as a PM 14:20 … Past Project Story: Virtual Desktop Interface Migration 18:16 … Breakthrough Moments and Resistance on the Project 21:54 … Breaking the Rules 25:54 … Words of Advice and Encouragement 31:22 … Get in Touch with June 31:58 … Closing JUNE MUSTARI:  It's all about trust.  And I think more than ever trust is our cornerstone in our business.  And when you can show up in a way that makes people feel secure, it's our purpose.  WENDY GROUNDS:  You're listening to Manage This, the podcast by project managers for project managers.  I'm Wendy Grounds, and with me is Bill Yates.  This is the show where we sometimes like to delve into the project stories of project managers who are in the trenches.  In today's episode, we get to sit down with June Mustari.  Why don't you tell us how you met June, Bill. BILL YATES:  Yeah, it was such a chance meeting.  June and I were sitting at the same round table at a breakout session, I think Steve Townsend was speaking, at PMI Global Conference 2019 in Philadelphia.  So I don't know, there were just a handful of us sitting at a round table, and June had really good questions for Stephen.  And some of the things that June shared, I'm like, this is my kind of person.  So we talked during the session and just stayed connected after. JUNE MUSTARI:  Yeah. WENDY GROUNDS:  Well, June, thank you so much for being here today. JUNE MUSTARI:  Oh, it's my pleasure.  I'm very happy to be here. Meet June WENDY GROUNDS:  I want to find out a little bit about your career background.  How did you get into project management? JUNE MUSTARI:  Yeah, when people ask me this, I like to say I didn't get into project management; it got into me.  I really started my career just taking things on that took shape as projects – you know, the beginning, middle, and with an end goal, an outcome that was very clear.  I didn't know what I was doing, but I was managing projects.  So then when I actually started to see that there were other people in my network who were formal project managers, I was like, oh, this is a thing, and I really like this thing. And so I decided to get a little educated in it, and I said I was going to take the PMP exam 10 years before I actually took it.  So people say, “I'm going to take the PMP exam.”  And I said that for so long.  But you don't actually take it until you schedule it.  Like, that's when it's real.  So I did eventually get the PMP, and I appreciated the discipline of that.  I'm a rule follower, so like that was a dream for me.  And I passed on my 37th birthday.  So it was like, I got into my car, and I was like, yes.  That's a little side note about me being a PM and getting started with that. So it just kind of took off from there.  Once I had that credential, I felt confidence.  I don't think it's about the credential.  I just think it's about the confidence.  I took formal project management roles right after that, where it was like my title was Project Manager. TruNorth Consulting and Telecom BILL YATES:  And June, you've been in telecom for a long time; right?  Like I've done a lot of work with Verizon, and you were actually employed by Verizon for a long time, and you continue to kind of go down that industry path. JUNE MUSTARI:  Yeah, my M.O. is parachuting into situations, trying to solve problems, and then getting out; right?  So I had like four

Today Zach talks with educational psychologist, Cristal McGill PhD. Cristal is a leader in the field of engagement practices for social/emotional wellness within education. Cristal works directly with residential programs, and also conducts trauma informed care seminars that offer teachers support strategies to implement with students. She is a proponent for active learning platforms, and from my conversation with her it is evident that she has a deep understanding of the social/emotional nuances and needs involved within education. I really enjoyed our conversation, and I think the things we talk about are especially pertinent to teachers, administrators, and other school professionals, especially in this time of redesigning so many of our educational structures.

MAKING BANK is now a weekly YouTube TV show - iTunes Podcast uncovering the Mindset and Success Strategies of the Top 1% so You Can Amplify Your Life & Business. Subscribe to iTunes: bit.ly/JoshF_ItunesSUBSCRIBE for weekly episodes and bonuses: bit.ly/JoshFSubscribe === SUMMARY ===

MAKING BANK is now a weekly YouTube TV show - iTunes Podcast uncovering the Mindset and Success Strategies of the Top 1% so You Can Amplify Your Life & Business. Subscribe to iTunes: bit.ly/JoshF_ItunesSUBSCRIBE for weekly episodes and bonuses: bit.ly/JoshFSubscribe === SUMMARY ===

DR. NERDLOVE MERCHANDISE: https://nerdloveacademy.com/shop/  One of the biggest reasons why people have a hard time flirting successfully is that they don’t understand how flirting is supposed to work. But when you understand the overall philosophy of flirting, you’re in a much better position to fine tune your flirting style to one that works for you and lets you adapt to whomever you’re trying to flirt with. These three unusual tips will teach you how to flirt like a master. SHOW HIGHLIGHTS: What guys get wrong about how to flirt with someone they like Why social calibration is THE most important part of flirting How to read someone so you can flirt with them the RIGHT way Why understanding how to set the pace makes you more attractive Why you should think like a cat to flirt more effectively ...and so much more RELATED LINKS: The Art of Social Calibration How To Use Humor In Your Flirting Five Different Ways To Boost Your Charisma What Is Chemistry Pt. 2: Emotional Engagement  Fix Your Flirting Transcript available at doctornerdlove.com Don’t forget to subscribe and review us on iTunes , Stitcher and on YouTube. Like the podcast? Become a Dr. NerdLove patron at Patreon.com/DrNerdLove Want more dating advice? Check out my books at www.www.doctornerdlove.com/books

When buyers are not engaged at the emotional level your deal will stall. This is why ultra-high performers are constantly focused on building emotional connections with stakeholders.

Jude Jennison reads chapter three of her book Leading through uncertainty and explains the importance of emotions in decision making and the need to use them as a source of information.

Jude Jennison reads chapter three of her book Leading through uncertainty and explains the importance of emotions in decision making and the need to use them as a source of information.

As a kid, I really didn’t understand where I fit in.  I felt like I had a different operating system than those around me.  One book changed everything from me and I obsessed over it.  There is one particular lesson that struck me.  Be hardy in your approbation and lavish in your praise.  If you develop the habit of learning to look for the things that are special and unique within people and compliment them genuinely, it creates momentum for everyone involved.  Most people don’t go out of their way to notice what other people are doing right. Do you?

Audible CEO Don Katz joins us to talk about a new study that determined that listening to audiobooks is more emotionally engaging then watching TV. Also,  Open AI fills us in on how they put together a team of robots that beat humans at Dota 2, one of the world's most difficult games. We also speak to the CEO of Winnie, a mobile app that makes the lives of parents easier by giving them information they need about nearby kid-friendly places. Plus, GadgetMatch's Michael Josh joins us to talk about how China's most popular smartphone brand, Xiaomi, is now worth billions.

As a kid, I really didn’t understand where I fit in.  I felt like I had a different operating system than those around me.  One book changed everything from me and I obsessed over it.  There is one particular lesson that struck me.  Be hardy in your approbation and lavish in your praise.  If you develop the habit of learning to look for the things that are special and unique within people and compliment them genuinely, it creates momentum for everyone involved.  Most people don’t go out of their way to notice what other people are doing right. Do you?

 Lisa Earle McLeod is one of the foremost authorities on sales, leadership and emotional engagement. Her best-selling book, Selling with Noble Purpose introduced the idea of Noble Purpose in business. Her research has documented how organizations with a purpose bigger than money actually make more money, and they experience greater customer and employee retention.     - Businesses can use purpose to drive competitive differentiation and emotional engagement   - You must keep the customer at the fore of your business   - Human beings want connection and meaning: Noble Purpose gives them both      Lisa is one of the foremost authorities on sales, leadership and emotional engagement. Her best selling book, Selling with Noble Purpose introduced the idea of Noble Purpose in business. Her research has documented how organizations with a purpose bigger than money actually make more money, and they experience greater customer and employee retention.    Lisa is a former Procter & Gamble Sales trainer, she now runs her own consulting firm, McLeod & More, Inc. Her firm’s clients include Hootsuite, Roche, Volvo, and Dave & Busters. Lisa is also a prolific writer; she is the author of 5 books and thousands of articles. She is the sales leadership expert for Forbes.com and has appeared on the Today Show and the NBC Nightly News.    Her newest book, Leading with Noble Purpose: How to Create a Tribe of True Believers has been called a breakthrough book that is transforming the way leadership is conducted at every level of organizations.      Website:: www.mcleodandmore.com    Facebook:: https://www.facebook.com/LisaEMcLeod/?fref=ts    LinkedIn:: https://www.linkedin.com/in/lisaearlemcleod/      Twitter:: https://twitter.com/LisaEarleMcLeod      Premium binge worthy content. Up or Out with Connie is reaching over 2.5m listeners per episode. And we’re not done  yet…  We can be heard on… ·       C-Suite Network ·       iTunes ·       iHeartRadio ·       Stitcher ·       Multiple online networks, and ·       1,900 analog stations in 145 Countries. Be sure to subscribe on iTunes, because you don’t want to miss any of the good stuff.   Let us know what you would like and need to hear on a future episode. We are here to mentor leaders who are ready to develop high-performance habits, achieve excellence and Be Unstoppable Together.   Register to be a guest at www.uporout.com   Book Connie to speak at your next event: UnstoppableSpeaker.LA Are you an executive looking for a mentor to help you develop High-performance Habits and achieve excellence? Give Connie a call at 570.906.4395, she just may be what you’re looking for!    Now to get your copy of the Be Unstoppable Freedom journal, simply send an email to TEAMPHEIFF@pheiffgroup.com. In the subject line include Be Unstoppable Freedom Journal.   I will send you to link where you can enter your information. I’ve ordered 2,000 books for you… my listeners. This journal retails for $97.00.  It’s yours for free, but I do ask that you help by paying for the shipping. That’s it, only pay for the shopping and I will send you and autographed copy.   It’s easy, send an email now to TEAMPHEIFF@pheiffgroup.com.  Learn more about your ad choices. Visit megaphone.fm/adchoices

On the Brand Storytelling podcast we are joined by Keeva Stratton, a communications specialist who understands human behaviour when it comes to storytelling that emotionally connects, and builds bonds with its audience.For shownotes and more information about our guest, head to the Newsmodo blog:www.newsmodo.com/getting-inside...

Alan Jackson (The Jackson Group, www.thejacksongroup.com) and Ed Gagnon (Customer Service Solutions, www.cssamerica.com) discuss how employee engagement requires an emotional connection between the organization and its employees…and how emotional engagement with employees is so important providing better customer service to your clients.  Ed explains the importance of the emotional engagement with employees and several steps to take to make it happen within your organization. About the hosts:Ed Gagnon is the President of Customer Service Solutions, helping organizations develop long-term relationships with their clients and partnering with them to meet their core customer service needs. Learn more about Customer Service Solutions at www.cssamerica.com.Alan Jackson is President of The Jackson Group, a survey and consulting firm specializing in employee engagement surveys, patient satisfaction surveys, market research studies and leadership development. Learn more about The Jackson Group at www.thejacksongroup.com.

The 4 Rules of Emotional Engagement Okay, so you struggle with an emotional issue. Maybe anxiety, depression, fear, anger, or some other emotional struggle. What are you going to do about it? Many people lose hope, give up, and live a defeated life. But, that's not you! You don't want to live in defeat and give up on life. You need to work on the 4 Rules of Emotional Engagement: Rule 1. Don't Be Naive.  Learn and understand your struggle. Know thy enemy and do something about it. Rule 2. Don't Give Up.  Don't allow your struggle to defeat you. Rule 3. Don't Give In. Don't listen to your negative thoughts any longer. Rule 4. Don't Lose Hope. Don't think help is not available. You need to look for help and be willing to ask for help.   This episode is sponsored by Keep Calm Academy. Keep Calm Academy is a membership site designed to help people like you learn to keep calm from emotional struggles. To learn more visit www.keepcalmacademy.com   Check out John's website at www.johncordray.com        

Connie began her exploration of making her mark as the former CEO of Girl Scouts, and Director at the United States Chamber of Commerce. Today, she is a primetime radio host, speaker, coach, and author of multiple books, released in six countries. Connie has been featured in print, radio and television, regularly introducing features on big ideas, and making your mark. Inside this FREE “First Millionaire Manifesto”, J V reveals the seven steps to seven figures and how to put more money in the bank, enjoy a richly rewarding life, and make a big difference. Subscribe in ITunes Like this Podcast? Help spread the word. Subscribing and leaving a review helps other business owners and entrepreneurs find our podcast…and make their big difference. They will thank you for it.   Watch this FREE Video to discover the Secrets to getting in your zone, achieving fast results, and building a high-profit conscious business.  Conscious Millionaire Podcast: On his free podcast, Monday through Friday, J V interviews top successful entrepreneurs and business owners who reveal their business solutions and business opportunities on topics such as: conscious business, social entrepreneurship, business online marketing, internet business solutions, internet marketing, team building and culture, goal setting, how to become a wealthy entrepreneur, and developing a high-profit business plan that will change lives and the world.

Connie began her exploration of making her mark as the former CEO of Girl Scouts, and Director at the United States Chamber of Commerce. Today, she is a primetime radio host, speaker, coach, and author of multiple books, released in six countries. Connie has been featured in print, radio and television, regularly introducing features on big ideas, and making your mark. Inside this FREE “First Millionaire Manifesto”, J V reveals the seven steps to seven figures and how to put more money in the bank, enjoy a richly rewarding life, and make a big difference. Subscribe in ITunes Like this Podcast? Help spread the word. Subscribing and leaving a review helps other business owners and entrepreneurs find our podcast…and make their big difference. They will thank you for it.   Watch this FREE Video to discover the Secrets to getting in your zone, achieving fast results, and building a high-profit conscious business.  Conscious Millionaire Podcast: On his free podcast, Monday through Friday, J V interviews top successful entrepreneurs and business owners who reveal their business solutions and business opportunities on topics such as: conscious business, social entrepreneurship, business online marketing, internet business solutions, internet marketing, team building and culture, goal setting, how to become a wealthy entrepreneur, and developing a high-profit business plan that will change lives and the world.

What are 3 red flags that you’ve already put a “glass lid” on your income? What gets you to six figures will NOT get your to seven. The ways of thinking, strategies that got you to one level will not take you to the next. Actually, there is one major way of thinking that destroys any hope of most entrepreneurs being wealth and happy. That’s what we are going to discuss today. Your Magic Takeaway: The real reason their businesses and lives don’t actually work. It’s an American Myth that they must abandon and adopt an entirely new way of seeing wealth and success. By identifying how they have been lost in the myth and making a new decision to take a new path, they become empowered to achieve what they actually yearn for in their business, finances, relationships and life.Do youalwaysseem to be just "one day" behind but someone you never catch up:Do big opportunities never really pan out and if this is your pattern, how can you ever be truly successful?"Just a bit more" is somehow never quite enough. What is the answer?On today's show The Six Figure Myth, JV and Connie will help you find your answers.

David Horsager, MA, CSP, business strategist, entrepreneur, and author of national bestseller The Trust Edge.  His new book, THE DAILY EDGE:  Simple Strategies To Increase Efficiency And Make An Impact Every Day, will be published this October 2015 Connie Pheiff is best known as the Queen…Queen of Marketing, Queen of the Ask, and Queen of Emotional Engagement and driving Organizational Happiness. She is a primetime radio host, author, business coach, and professional speaker. Connie began her exploration as the former CEO of Girl Scouts, United Way, Director at the United States Chamber of Commerce Kenya Moses Well-Being and Business Coach, Corporate Wellness Facilitator and Holistic Fitness Practitioner. She is the Founder & President of Be A Fit Mama, Inc., the prestigious San Francisco Bay Area wellness company for women For more information go to MoneyForLunch.com. Connect with Bert Martinez on Facebook. Connect with Bert Martinez on Twitter. Need help with your business? Contact Bert Martinez. Have Bert Martinez speak at your event!

What are 3 red flags that you’ve already put a “glass lid” on your income? What gets you to six figures will NOT get your to seven. The ways of thinking, strategies that got you to one level will not take you to the next. Actually, there is one major way of thinking that destroys any hope of most entrepreneurs being wealth and happy. That’s what we are going to discuss today. Your Magic Takeaway: The real reason their businesses and lives don’t actually work. It’s an American Myth that they must abandon and adopt an entirely new way of seeing wealth and success. By identifying how they have been lost in the myth and making a new decision to take a new path, they become empowered to achieve what they actually yearn for in their business, finances, relationships and life.Do youalwaysseem to be just "one day" behind but someone you never catch up:Do big opportunities never really pan out and if this is your pattern, how can you ever be truly successful?"Just a bit more" is somehow never quite enough. What is the answer?On today's show The Six Figure Myth, JV and Connie will help you find your answers.

Increase your Success Velocity. Every person and every organizations has a "Success Velocity," some are very high and many are not. Your odds of success can be directly and intentionally increased buy focusing on a few key areas. Jim Cathcart will show you how the best have done it. We all want to do better in some ways. It may be more success, more sales, more money, more support, more fitness, more happiness, or more peace of mind. You will succeed... and Jim and Connie will help you discover how much more successful you can be!

There’s huge potential for companies in the area of employee development these days. Companies that develop their employees can win in the marketplace. Companies that engage their employees, that work to attract and keep the best people, will profit in the marketplace and squeeze out companies that continue to alienate their employees. Here is the magic you will take-away from today's show. A.There is an urgent need to improve the culture of most companies (as demonstrated by Employee Engagement findings reported by Gallup and various other sources).B.There are ways to enable employees to become more trusting of company management and become more involved and engaged in improving the culture of a company. If done properly, it will lead to improved company performance, customer satisfaction and business results.C.There are ways to develop company management to communicate more effectively, build trust with employees and lead the improvement of a company’s culture. This will also result in improved company performance, customer satisfaction and business results

The 21st Century Workplace offers unprecedented opportunity for creative, passionate people. It offers an equally great responsibility for managers and leaders. ActionableBooks.com founder Chris Taylor has spent the last 5 years interviewing the leading minds in 21st Century leadership. His insights may surprise you. After listening to today's show you will rekindle your passion for work. If Chris Taylor and Connie Pheiff does their job during this interview correctly, you will spark ideas to bring back to you workplace... today!

Maria Paviour, Award Winning Occupational Psychologist, Author and Conference Speaker at Maria Parviour Co Ltd. In 1997 Maria developed CARI™, a tool that can identify both the cognitive and emotional responses to personal wellbeing and measuring employee engagement – not just engagement butemotional engagement. This enabled Maria to discover much more about wellbeing and won her a couple of Government, and a European, awards! Read more about this via Maria’s LinkedIn article: Scary Changes in Mental Health Issues at Work, Year 2000 vs 2015 and join us as we discuss wellbeing in the workplace. Host: 

Increase your Success Velocity. Every person and every organizations has a "Success Velocity," some are very high and many are not. Your odds of success can be directly and intentionally increased buy focusing on a few key areas. Jim Cathcart will show you how the best have done it. We all want to do better in some ways. It may be more success, more sales, more money, more support, more fitness, more happiness, or more peace of mind. You will succeed... and Jim and Connie will help you discover how much more successful you can be!

Understand and organize your God-given skills, personality traits, values, dreams, and passions. You will see clear patterns form that point you toward successful career decisions. Packed with modern insight and timeless wisdom, my guest Dan Miller share his step-by-step process for creating a life into a meaningful and satisfying daily work.

Learn the power of sharing stories and living your most amazing life. A life that you will connect with your raw honesty and vulnerability. You will quickly realize you are not alone... Your goal is to be at peace with who you are warts and all and learn, grow, and heal through hearing another person's story. You learn more about:1. How to maintain your motivation2. Tools to create your definition of success3. Stop being a doubter and become a doer4. Become an overcomer

With an adjunct faculty position at the University of California, Santa Barbara graduate school of education, Dr. Judy Willis is an authority in the field of learning-centered brain research and classroom strategies derived from this research. Recorded 9/14/12. Recorded 9/15/12.

Stephen Anderson, designer and creator of the Mental Notes card deck, believes your users must be emotionally engaged if you want them to exhibit a certain behavior. Stephen uses simple visual representations to help people make choices and understand complex information. In this podcast, Stephen and Jared Spool discuss creating designs that engage your users’ emotions.