Upon Arrival | Events & Incentives with Adelaine Ng

Ever wondered how to grow your podcast audience through LinkedIn? That's revealed in this episode. We also look at practical strategies to avoid being penalised by the platform's algorithms like clever link insertions, tagging, and photo post techniques. Plus,  the power of polling and crafting compelling content. Finally, Danielle shares her wisdom for staying productive and avoiding burnout while raising a family.Danielle Fitzpatrick Clark is an international best-selling author, speaker and CEO of Influence Builder. She works with influencers and mission-based entrepreneurs to help them create impact, influence and powerful platforms and multiple income streams in their business. Her clients reach multiple 7 and 8-figure business income levels, quickly and effectively, avoiding dead ends, massive gaps, and instead building strong foundations and lasting results for both them and those they serve. Quotes from this episode:"LinkedIn, when it comes to conferences and events, is hands down my favourite platform"."The reason (your target audience) is not seeing your posts is because the people that are liking it and are commenting on it aren't the right people."-Danielle Fitzpatrick ClarkDanielle's website:https://influencebuilder.com/Minds of the Mighty podcastOn AppleOn SpotifyConnect with Danielle:Email: info@influencebuilder.comLinkedIn: danielle-fitzpatrick-clarkFB: Influencer BuilderIG: @dfccoachingLinkedIn Sales Accelerator Bootcamp:  https://entrepreneurcity.kartra.com/page/gsd1384Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 

Ready to revolutionise your LinkedIn approach and demystify the platform's algorithms?  LinkedIn strategist and disruptor Danielle Fitzpatrick Clark continues to guide us through the maze of profile optimisation, unveiling strategies that turn your profile into a target audience-attracting magnet. She also shares advice on engagement tactics, how to use hashtags, and the Creator Mode to give your profile an algorithmic boost. Plus, how much does video really matter on LinkedIn?Danielle is an international best-selling author, speaker and CEO of Influence Builder. She works with influencers and mission-based entrepreneurs to help them create impact, influence and powerful platforms and multiple income streams in their business. Her clients reach multiple 7 and 8-figure business income levels, quickly and effectively, avoiding dead ends, massive gaps, and instead building strong foundations and lasting results for both them and those they serve.Quotes from this episode:"LinkedIn is looking for quality posting based on what you do.""Storytelling is doing well because we have so much AI going right now. It's getting to the point where you can tell if something's very generic."Danielle's website:https://influencebuilder.com/Connect with Danielle:Email: info@influencebuilder.comLinkedIn: danielle-fitzpatrick-clarkFB: Influencer BuilderIG: @dfccoachingDanielle's LinkedIn Sales Accelerator Bootcamp:  https://entrepreneurcity.kartra.com/page/gsd1384Link to a special offer: LinkedIn Sales Accelerator Bootcamp:  https://entrepreneurcity.kartra.com/page/gsd1384Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Can your LinkedIn profile serve you in much more powerful ways than just a virtual resume? What if you could turn it into a website or funnel? In  this conversation with Danielle Fitzpatrick-Clark, a digital marketing maven and dream client attraction specialist, we unravel the key to transforming LinkedIn profiles into irresistible lead magnets. Danielle shares her disruptive strategies, offering clear, actionable steps on making your profile an engaging experience for your target audience.Taking the concept of buyer personas, Danielle focuses on how event planners can leverage this tool to their advantage. Enlightening us on the motivations behind different types of buyers, she offers tips on using DISC personality assessments and apps to generate successful leads. Danielle is an international best-selling author, speaker and CEO of Influence Builder. She works with influencers and mission-based entrepreneurs to help them create impact, influence and powerful platforms and multiple income streams in their business. Her clients reach multiple 7 and 8-figure business income levels, quickly and effectively, avoiding dead ends, massive gaps, and instead building strong foundations and lasting results for both them and those they serve.Quotes from this episode:"I don't believe that we should be building a LinkedIn profile as a resume. In fact, I think that's the worst thing that you can do.""I can pretty much look at a profile and know exactly the personality that I'm looking at."Danielle's website:https://influencebuilder.com/Connect with Danielle:Email: info@influencebuilder.com LinkedIn: danielle-fitzpatrick-clarkFB: Influencer BuilderIG: @dfccoachingDanielle's LinkedIn Sales Accelerator Bootcamp:  https://entrepreneurcity.kartra.com/page/gsd1384Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

There's a fascinating connection between the arts and your events that can hold a transformative power. Imagine blending music, theatre, improv comedy, and dynamic choreography—turning ordinary corporate meetings into riveting, memorable experiences. This not only almost guarantees a memorable event, it also fortifies retention and amplifies learning. But this recipe for success is also often overlooked because of many companies' traditional focus on analytics over creative flair. Yet, as we'll discover, a sprinkle of Hollywood magic can elevate events, ensuring your event's message leaves an indelible mark on its audience.Kraig Kleeman presents an unlikely but successful mix of corporate honcho meets rock and roll performer. A lover of the performing arts, Kraig has coupled that passion and his business acumen to craft mesmerising corporate events.  He is the founder of Rock The C-Suit, Kraig Kleeman Live and an established showrunner for global events such as The World Leaders Forum. He is also the bestselling author of A Winning Brand and The Must React System.Quotes from this episode:"Events still benefit tremendously from the integration of the performing arts. It can happen in a whole number of ways and customisation is key." "There's always something that will happen on the stage that was unplanned and spontaneous, but was the result of just the creativity, the forethought, maybe prior experiences that will just come out of that performer."-Kraig KleemanKraigs's website:kraigkleemanlive.comKraig's books:A Winning Brand: How to Build a Powerful, Personal Brand in Today's Modern, Digital WorldThe Must React System: User's Guide to Prospecting C-Suite ExecutivesConnect with Kraig:Twitter: kraigkleemantvLinkedIn: kraigkleemanFB: kraig.kleemanConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are ba

Sometimes we can stick to safe formulas while the rest of the world forges ahead with innovative ways for our events. Event producer Nathan Cassar believes this is what's happened to Sydney's Vivid Festival and other events that have not yielded the desired results for attendance, scoring wins for creativity or building community. But all is not lost, with plenty of inspiration around to correct our course, including lessons we can learn from Pokemon Go.Based in Sydney, Australia, Nathan's rich experience has included being a Cruise Director for Princess Cruises, emceeing wedding receptions and leading major awards evening galas. His own awards have included Best Wedding MC by the Wedding Industry Awards (Western Sydney) 2023 & 2022 and Most Entertaining MC (NSW) - Lux-Life Global Excellence Awards 2022.Quotes from this episode:"(I would love to see) the ability to be more bold rather than this wide, wide funnel to try to bring as many people in as possible to take away as much money as you can (through things like) a $22 chips on a stick." "Ask us what we're really capable of because we're already masters of being able to manipulate language and people."Nathan's website:www.nathancassar.com.auConnect with Nathan:Email: mc@nathancassar.com.auLinkedIn: nathan-cassar-master-of-ceremonies-sydneyFB: @nathancassar.mcIG: @nathancassar_mcNathan's image credit: Puzzleman ProductionsConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Is it possible to get your marketing wrong by over-branding your event? And where are many event marketers getting the languaging wrong? Kraig Kleeman shares why the focus on product-centric language in branding needs to shift towards outcomes and creativity. This episode also learns from his insightful journey to becoming a $30 million entrepreneur in four short years, by using the power of external perspectives from less mainstream sources to get there.Kraig Kleeman is a successful combo of corporate honcho meets rock and roll performer. A lover of the performing arts, Kraig has coupled that passion and his business acumen to craft mesmerising corporate events.  He is the founder of Rock The C-Suit, Kraig Kleeman Live and an established showrunner for global events such as The World Leaders Forum. He is also the bestselling author of A Winning Brand and The Must React System.Quotes from this episode:"It is very, very possible to over-brand"."There's just something to be said for having an insatiable curiosity, being willing to make your life committed to understanding the power of external perspectives".-Kraig Kleeman**To get your free vinyl, email kraig@kraigkleemanlive.com and let him know you heard him on this podcast.Kraigs's website:https://kraigkleemanlive.com/Connect with Kraig:Twitter: kraigkleemantvLinkedIn: kraigkleemanFB: kraig.kleemanConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Could your next emcee be the ultimate secret weapon to unlocking the untapped potential of your events? Imagine a captivating force that goes beyond mere introductions and announcements, delving deep into the layer of genuine connections and unforgettable moments from the moment your attendees walk through your event door. It's a game-changer that transforms ordinary events into extraordinary experiences.  Nathan Cassar challenges us to expect more from our emcees by peeling back the curtain on the cruise industry, revealing its commitment to a great guest experience and also its secret, quirky world - ever heard of a noodle black market on a ship? Based in Sydney, Australia, Nathan's rich experience has included being a Cruise Director for Princess Cruises, emceeing wedding receptions and leading major awards evening galas. His own awards have included Best Wedding MC by the Wedding Industry Awards (Western Sydney) 2023 & 2022 and Most Entertaining MC (NSW) - Lux-Life Global Excellence Awards 2022.Quotes from this episode:"It's about showing people that  guest connection is number one, and it's something that I see being lost in so many opportunities throughout the year"."What really makes people's memories come to life in relation to a past event in their life is something that allowed them to feel really connected to the experience."-Nathan CassarNathan's website:www.nathancassar.com.auConnect with Nathan:Email: mc@nathancassar.com.auLinkedIn: nathan-cassar-master-of-ceremonies-sydneyFB: @nathancassar.mcIG: @nathancassar_mcNathan's image credit: Puzzleman ProductionsConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Don't let the next conference you organise be just another forgettable event. Here are six  ways you can create more engagement at your future events, with a focus on networking and professional development, at zero or minimal extra cost. This includes extended sessions, creative afternoon breaks, personalisation and the use of "passports".Mark Herschberg is a versatile professional who is a prominent CTO within the artificial intelligence and cybersecurity sectors. In addition to his fractional CTO work, Mark teaches professional development at MIT, is frequently invited to speak at conferences and events. He is the award-winning author of The Career Toolkit: Essential Skills for Success That No One Taught You and creator of the Brain Bump app, where content creators can repurpose highlights of their published works.Quotes from this episode:"Networking at conferences for most works about as well as a middle school dance.""(Providing) headshots... every time they looked at their LinkedIn, they'll think it was your conference that gave this to me."-Mark HerschbergMark's website and book:The Career Toolkit: Essential Skills for Success That No One Taught YouConnect with Mark Herschberg:LinkedIn: www.linkedin.com/in/hersheyTwitter: @CareerToolkitBkFB: @TheCareerToolkitBookIG: @thecareertoolkitConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

From the dark web to lecture halls at MIT, this is a wide-ranging chat with an over-arching theme of global trends that are challenging the way we work and conference. So how has the world changed and how do conference planners need to adapt their programs and run sheets?Mark Herschberg is a versatile professional who has established himself as a prominent CTO within the artificial intelligence and cybersecurity sectors. In addition to his fractional CTO work, Mark teaches professional development at MIT, is frequently invited to speak at conferences and events. He is the award-winning author of The Career Toolkit: Essential Skills for Success That No One Taught You and creator of the Brain Bump app, where content creators can repurpose highlights of their published works.Quotes from this episode:"Conferences cannot just be about knowledge transfer. They need to be people-oriented, focusing on engaging with others and creating meaningful connections.""The cost of filtering (information) is also becoming effectively zero."-Mark HerschbergMark's website and book:The Career Toolkit: Essential Skills for Success That No One Taught You Connect with Mark Herschberg: LinkedIn: www.linkedin.com/in/hersheyTwitter: @CareerToolkitBkFB: @TheCareerToolkitBookIG: @thecareertoolkitConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

The community of disabled travellers is enormous, yet largely overlooked as a tourism market. That may change once hospitality vendors realise that this market tends to spend up to three times more than the average tourist, even if they're booking budget accommodation. We explore this untapped market, bust some myths about what disabled tourists expect from hospitality providers, and applaud destinations and vendors who do this well, all through the life experiences and observations of disability travel advocate Yasmine Gray.Yasmine Gray is a passionate globe-trotter living with progressive multiple sclerosis. She graciously opens up the dialog about the real challenges she's faced as a disabled traveller and how these experiences led to her founding GetAboutAble - a movement aimed at transforming the tourism industry into a more inclusive space.Quotes from this episode:"Most people who think about accessible tourism think about ramps, and wide doorways and measurements, but that's the compliance piece - inclusive travel is understanding people and asking what can I do to make your visit better?""Look at us as one in five travellers. Across the entire spectrum, it's 20% of the market most businesses are completely missing because they don't even think about it, much less work to cater to it."-Yasmine GrayConnect with Yasmine GrayWebsite: www.getaboutable.comEmail: contact@getaboutable.comConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Ever feel like your tech is running you instead of the other way around? You're not alone. In this exploration of our digital lives, Dr Kristy Goodwin continues to look at the surprising ways our tech habits can affect our biology and productivity. We also discuss the fascinating world of chronotypes (your internal clock that says when you're naturally most alert), and handling "tech-xpectations" at work.Dr. Kirsty Goodwin is a digital wellbeing advocate and neuro-productivity speaker who has  shaped discussions on managing digital expectations in professional settings. An award-winning researcher, she is on a mission to promote employee wellbeing and bolster workplace productivity in an always-on digital world. Her  ability to balance deep research with actionable solutions has seen her work with an impressively long list of clients including Apple, Qantas, Foxtel and several of Australia's leading banks. Her new book is Dear Digital, We need to talk: A guilt-free guide to taming your tech habits and thriving in a distracted world. Quotes from this episode:"Information has become so cheap... we feel like we have info-besity"."Microsoft data tells us that we're seeing a third productivity hump in the day. We used to see one around 10 or 11am (and around) 3.30, 4.30pm. We're now seeing one between 10 and 11pm."-Dr Kristy GoodwinConnect with Dr Kristy Goodwin:Website: drkristygoodwin.comIG: @drkristyFB: drkristygoodwinLI: dr-kristy-goodwinDr Kristy's new book:Dear Digital, We need to talk: A guilt-free guide to taming your tech habits and thriving in a distracted world.Free shipping for Australian listeners only. Use code: FSDDGet Dr Kristy's Five Essential Digital Productivity Hacks for free, and other resources:https://drkristygoodwin.com/podcastresources_corporate/Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Imagine holding your breath every time you checked your inbox. Sounds crazy, right? But this is what science says you're doing every time you log in, without even realising it! Email apnea is one of the reasons why people believe a digital detox holiday will bring back balance to their lives, but it doesn't work. In this episode, Dr. Kristy Goodwin explores the fascinating relationship between our digital habits, biology, and mental health. She also reveals the lesser-known psychological effects of frequent video calls and offers insights on managing the cognitive load associated with our digital lives. Dr. Kirsty Goodwin is a digital wellbeing advocate and neuro-productivity speaker who has  shaped discussions on managing digital expectations in professional settings. An award-winning researcher, she is on a mission to promote employee wellbeing and bolster workplace productivity in an always-on digital world. Her  ability to balance deep research with actionable solutions has seen her work with an impressively long list of clients including Apple, Qantas, Foxtel and several of Australia's leading banks. Her new book is Dear Digital, We need to talk: A guilt-free guide to taming your tech habits and thriving in a distracted world. Quotes from this episode:"Our tech habits are impacting us in subtle but powerful ways.""Tech has created what I call the urgency fallacy. It's this idea that everything feels urgent and important, and the reality is that, yes, sometimes you do need to respond to DMs or respond to emails, but not everything has to be done now."-Dr Kristy GoodwinConnect with Dr Kristy Goodwin:Website: drkristygoodwin.comIG: @drkristyFB: drkristygoodwinLI: dr-kristy-goodwinDr Kristy's new book:Dear Digital, We need to talk: A guilt-free guide to taming your tech habits and thriving in a distracted world.Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

If hybrid work arrangements are not working at your office, perhaps it's time to change the model. In fact, there are five levels of remote work to choose from. They range from team connectivity in the office to true modern flexibility in a hybrid environment.  Melissa also shares tips on overcoming overwhelm and achieving work-life integration.Workplace dynamics strategist Melissa Marsden shares little known secrets about the relationship between workplace design and productivity. With over 20 years' experience, she's developed a unique methodology that combines interior design, business strategies, and intentional branding to bring out the best in teams. Founder of workplace design service COMUNiTI, her new book is The Next Workplace.Quotes from this episode:"In Nirvana, basically there is no office. Everyone chooses where they work, how they work, and everything is a hundred percent remote"." I don't think work-life balance is realistic. I've redetermined it as work-life integration, and it's just about trying to find what is gonna work for me, and it changes by season". -Melissa MarsdenConnect with Melissa:Website and book The Next Workplace: https://www.melissamarsden.com.au/Podcast: Work Life By DesignFB: Melissa MarsdenLI: Melissa MarsdenMore resources from Melissa:- 5 steps to dissolving overwhelm- Chaos to Calm – 5 day Challenge- Optimise your Home for Work- Live a Life by Design – ProgramConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources. Here are the links I promised;5 steps to dissolving overwhelmChaos to Calm – 5 day ChallengeOptimise your Home for WorkLive a Life by Design – Program

Business tourism and event designers are all about creating awesome experiences. So why does it suck when we have to go back to the office? We've been sold some myths - like open office plans are always better for collaboration or that aesthetic design has no bearing on performance. But look a little deeper and you'll find some untapped productivity potential, sometimes by just moving where you sit or who you're sitting next to! Workplace dynamics strategist Melissa Marsden shares little known secrets about the relationship between workplace design and productivity. With over 20 years' experience, she's developed a unique methodology that combines interior design, business strategies, and intentional branding to bring out the best in teams. Founder of workplace design service COMUNiTI, her new book is The Next Workplace. Quotes from this episode:"The environment we live and work in plays such a big impact on our experience of life and how we show up.""Really thinking about the makeup and alignment of your teams and where they sit on the floor plan makes a huge difference to the performance of those people."-Melissa MarsdenConnect with Melissa:Website and book The Next Workplace: https://www.melissamarsden.com.au/Podcast: Work Life By Design FB: Melissa MarsdenLI: Melissa MarsdenMore resources from Melissa:- 5 steps to dissolving overwhelm- Chaos to Calm – 5 day Challenge- Optimise your Home for Work- Live a Life by Design – ProgramConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

In the mad world of event planning, long hours and demanding project management timelines are part of the deal. That's why it's important to think about the life you want from the get go and be intentional about creating it. The good news is, there are tools to help you get there. Ashley N Cline is an experienced digital marketing consultant who specialises in helping event planners boost their conversions through the power of automation. As Vice President at Ice Cream Social and Executive Vice President of Client Strategy at TicketSocket, Ashley has helped many clients in the events and entertainment space build their strategic marketing plans and optimise tactics that drive increased performance.Quotes from this episode:"Freedom can be however you see it and sometimes the definition changes for me." "I would say the biggest shift for me that has allowed me to free up a lot of time is scaling my team."-Ashley N ClineConnect with Ashley:Email:  ashley@ticketsocket.comWebsite: www.ticketsocket.comAshley's book recommendation:The Desire Map by Danielle LaPorteAshley's favourite tools and resources:Project Management: AsanaTeam communication: SlackCRM: Active CampaignSMS: AttentiveFree marketing training: Digital MarketerConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Consumer behaviour has shifted, so your digital marketing strategy will not work if you're still using tactics from last year. But what should you change and how should you re-prioritise your marketing budget? This is a deep dive on acquiring leads, abandoned cart marketing and the three essential pieces that are driving the most effective digital marketing strategies right now.Ashley N Cline is an experienced digital marketing consultant who specialises in helping event planners boost their conversions through the power of automation. As Vice President at Ice Cream Social and Executive Vice President of Client Strategy at TicketSocket, Ashley has helped many clients in the events and entertainment space build their strategic marketing plans and optimise tactics that drive increased performance.Quotes from this episode:"Marketing has gotten so smart over the years where you can now market to people and make it feel like a one to one experience. Like the message they're getting was written just for them. And that really helps in conversions.""You either implement them or you're left behind. So you'd better catch up and get these strategies in place."-Ashley N ClineConnect with Ashley:Email:  ashley@ticketsocket.comWebsite: www.ticketsocket.comConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Between  the scramble of our borders re-opening and a looming economic crisis, there's still much to navigate in the workplace. Here are some strategies for employers in smaller tourism and event companies that wonder how they can compete with bigger giants for their dream talent and approach the fluctuations in staffing needs.  We also look at the Millennial workforce and what's coming after their generation.Gill Harvey is a talent attraction and retention expert, specialising in the hospitality and event management industry. With over 30 years of experience under her belt, Gill has worked with airlines, restaurants, hotels, and event agencies, helping them find creative solutions to staffing challenges. Her passion for people and her ability to find the light switches that can transform a company's staffing situation make her insights a invaluable resource for the industry especially in the current challenging climate.Quotes from this episode:"When I started at Virgin Atlantic...they paid the lowest in the whole of the airline industry. The offices were the crummiest offices you could ever imagine and yet they got the best people and those people would give everything to that airline.""We have to accept now there are five different generations in this workforce."-Gill HarveyConnect with Gill:Website: gillharvey.coachFacebook:  Gill Harvey CoachingLinkedIn:  Gill HarveyGill's free resources:-How to Attract, Manage and Retain Productive Employees in the Modern World Ebook: Click here.-Fill Your Vacancies in 4 Weeks or Less Ebook: Click here.-Free 1 hour strategy session with "no sales and no bull" (limited spots): Click here.Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

You may know that offering the highest salary does not guarantee you'll attract the best candidates to your company. But did you know you can dial in your recruitment process with such accuracy, you'll get it right the first time, saving you and your team the financial and emotional cost of finding your dream staff, even in an ultra-competitive market?Gill Harvey is a talent attraction and retention expert, specialising in the hospitality and event management industry. With over 30 years of experience under her belt, Gill has worked with airlines, restaurants, hotels, and event agencies, helping them find creative solutions to staffing challenges. Her passion for people and her ability to find the light switches that can transform a company's staffing situation make her insights a invaluable resource for the industry especially in the current challenging climate.Quotes from this episode:"There is something that everyone can do about this and it might not solve all of your problems overnight, but I'm seeing such big differences from companies that are willing to look at things differently and change things up a little bit." "The cost is enormous now, depending on what the salary is and which surveys you believe in, UK pounds, we're talking about £4000 for the average person to replace." -Gill HarveyConnect with Gill:Website: gillharvey.coachFacebook:  Gill Harvey CoachingLinkedIn:  Gill Harvey Gill's free resources:Mini Flip Book on how to attract hire and retain productive employees in the modern age: Click here. For a free 1 hour strategy session with "no sales and no bull" (limited spots): Click here. Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI toolNote: Some links on this page may be affiliate links, meaning I may earn a commission that supports this podcast if you make a purchase through them. All recommendations are based on my personal experience and made in good faith to provide helpful resources.

Em and Fuzz, two Top Gun pilots, reveal the secrets of their 98% mission success rate and show us how to channel our inner Maverick to break barriers, stay focused and reach our goals. They believe while their cockpits and our corporate offices may look worlds apart, the pressures we put ourselves under are often the same.Em (whose call sign is Squat) and Fuzz have broken barriers and soared to great heights in their careers as fighter pilots. Em became Australia's first female Top Gun pilot and has since dedicated her life to understanding the psychology of performance. Fuzz is an experienced pilot from the US who has mastered the F-22 Raptor and has taught fighter fundamentals to countless others. Together, they bring their unique perspectives and expertise to the corporate world, aiming to help teams achieve flawless execution through the fighter pilot mindset.Quotes from this episode:" The fighter pilot mindset on how we achieve flawless execution (is) the ability to get up every day and minimise the interference, avoid distraction and task saturation, and just focusing on what is your mission , going through deliberate plan, brief execute, debrief, and keep on getting better every day". - Em"First thing we do is get the heart rate up. We don't want this to be your standard conference keynote". - FuzzConnect with Afterburner:www.afterburner.com.auAfterburner Team BuildingLeona Watson  -  Client Relations Manager+61 (0)412 190 252 leona@afterburner.com.auConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

Capturing and retaining attention has become one of the biggest challenges for event planners. The attention economy is the key to understanding how to break through the noise and create events that truly resonate with your audience. This is a timely reminder that we now live in a world where every second is a battle for people's focus, including our own, as Adelaine opines with inspiration from this Green Room selection.Morris Misel is a business futurist, founder and lead strategist at Eye on the Future. He's also Australia's first and only futurist in the Einstein 100 Genius (G100) alumni and an Adjunct Industry Fellow with Griffith University, heading a research division specialising in disability and resilience.This is a Green Room episode, which takes the best content from our archive of interviews and presents them in trendy bite sizes.Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

If you're struggling to find success on LinkedIn, it could be simple things like how your profile is set up or how you're making connections on the platform. So what is the best way to message someone on LinkedIn, and what should you avoid doing in those messages?Scott Aaron is an award-winning online marketer, 3x best-selling author, top podcaster, and speaker, a go-to specialist when it comes to converting traffic, establishing connections and building personal brands on LinkedIn.This is a Green Room episode, which takes the best content from our archive of interviews and presents them in trendy bite sizes.Connect with Scott Aaronwww.linkedin.com/in/scottaaroncoach/Instagram: @scottaaronlinkedinwww.linkedleadsgeneration.comDownload Scott's free Perfect Profile checklist for LinkedIn here:www.scottaaron.net Scott's books:The LinkedIn Book for Network MarketingThe Marketing Workbook for LinkedInThe Network Marketing AcademyScott's Podcast: Network Marketing Made SimpleOther Resources or Links MentionedGo For No by Richard Fenton & Andrea WaltzSecrets of the Millionaire Mindset by T Harv EkerThe Science of Getting Rich by Wallace D WattlesConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

Mental health has become a buzzword since the pandemic, with new departments and increased support set up across event companies. But what would happen if we shifted the conversation from mental health to mental fitness? El Kwang shares his observations, plus the one change he made in his calendar that's put him in position to say yes to new opportunities.El Kwang is the Chief Commercial Officer for the Venues Collection in Sydney. He has designed engaging experiences across the Asia Pacific region and worked in the hospitality, tourism, and business events industry for over two decades. The founder-CEO of consultancy firm Untangled and owner of two brand experiences, Biz Events Asia and U Agency, he also established BEAM, a company that produces content and designs experiences that help their clients' brands stay ahead of their game. El has also been a board member of SITE (Society for Incentive Travel Excellence).This is a Green Room episode, which takes the best content from our archive of interviews and presents them in trendy bite sizes.El's full episode can be found here:Ep12 El Kwang: The inside-out approach to pivoting your businessEl recommends:Positive Psychology articles on Google ScholarConnect with El:LinkedIn: El KwangConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

Have you ever made a difficult decision NOT to be part of an industry network or membership? Especially when most of your peers are part of that community? The answer to that question might be, well how different do YOU want to be? How can you stand out by making unconventional choices?Shane Mahoney is a serial entrepreneur, luxury lifestyle specialist and founder of Lugos Travel, an agency that believes in making luxury travel attainable. He has travelled to 22 countries and has dedicated his life to connecting and re-connecting loved ones by crafting travel experiences that surprise and delight. Shane also founded the Entrepreneurial Travel Club for entrepreneurs who network through travel experiences.This is a Green Room episode, which takes the best content from our archive of interviews and presents them in trendy bite sizes.Shane's full episode can be found here:Ep77 The Million Dollar James Bond and other ultimate travel experiences, with Shane MahoneyConnect with Shane:shanemahoney360.comLugos Travel:lugostravel.comEntrepreneurial Travel Club:lugostravel.com/clubShane's book recommendation:Principles by Ray DalioConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

Do you take the time to dream up an ultimate experience you could create for yourself or someone else (think clients)? Simply by asking what's possible and not dismissing the idea too quickly because it sounds way beyond what you're used to.Shane Mahoney has left no stone unturned in putting together what would make the dreams of James Bond's biggest adventure fans a reality. But Shane doesn't just want to be known for his Bond creation. He is passionate about the many more ways you can elevate your travel experiences when you have the right approach.Shane Mahoney is a serial entrepreneur, luxury lifestyle specialist and founder of Lugos Travel, an agency that believes in making luxury travel attainable. He has travelled to 22 countries and has dedicated his life to connecting and re-connecting loved ones by crafting travel experiences that surprise and delight. Shane also founded the Entrepreneurial Travel Club for entrepreneurs who network through travel experiences.This is a Green Room episode, which takes the best content from our archive of interviews and presents them in trendy bite sizes.Shane's full episode can be found here: Ep77 The Million Dollar James Bond and other ultimate travel experiences, with Shane MahoneyConnect with Shane:shanemahoney360.comLugos Travel:lugostravel.comEntrepreneurial Travel Club:lugostravel.com/clubShane's book recommendation:Principles by Ray DalioConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card. Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

How do comedians wing it all the time? They don't (!) and their process for getting so good on the stage can help us all become better communicators and public speakers. This includes how to recover when your joke falls flat and how to be remembered as being funny, even when you were mostly not.Brenden Kumarasamy faced numerous obstacles as a child. Growing up in Montreal, he was required to speak a language he was unfamiliar with, and a cricket arm surgery put him at a disadvantage socially. Through repetition, motivation, and learning how to manage his fears, Brenden developed into a confident communicator and was able to help others do the same. The founder of MasterTalk, he was the world's youngest public speaking coach and currently has more than 30,000 YouTube subscribers.Quotes from this episode:"Years ago when I started guesting on podcasts, I sucked. (But) I would write down the answer to one question that I thought the world would ask me... And if I do that every day for a year... I'll be bulletproof.""If I don't do a great job at podcasts, I might lose a follower, it's not the end of the world. But if Scott Harrison (CEO of Charity Water) misses an appearance and doesn't do well, people die."-Brenden KumarasamyConnect with Brenden:Facebook:  Brenden KumarasamyInstagram: @masteryourtalkLinkedIn:  brendenkumarasamyJoin Brenden's live free 90 minute training  on effective communication:https://www.rockstarcommunicator.com/Brenden's recommended book:Thirst by Scott HarrisonConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

Learn powerful strategies to help you conquer your fear of public speaking and take the stage with confidence. Using repetition, motivation, and a greater teacher than fear, anyone can become an effective communicator. It all starts with a simple random word exercise.Brenden Kumarasamy faced numerous obstacles as a child. Growing up in Montreal, he was required to speak a language he was unfamiliar with, and a cricket arm surgery put him at a disadvantage socially. Through repetition, motivation, and learning how to manage his fears, Brenden developed into a confident communicator and was able to help others do the same. The founder of MasterTalk, he was the world's youngest public speaking coach and currently has more than 30,000 YouTube subscribers.Quotes from this episode:"Communication is not a chore but a tool for impact.""Motivation is actually the number one challenge in communication, not fear." "Communication fears is like a boxing match where one side of the ring is fear... and the other side of the ring is the message... The goal is not for the fear to leave the ring but rather make sure the bell rings that your message gets to knock out punch in that ring and wins the match every time."-Brenden KumarasamyConnect with Brenden:Facebook:  Brenden Kumarasamy Instagram: @masteryourtalkLinkedIn:  brendenkumarasamyJoin Brenden's live free 90 minute training  on effective communication:https://www.rockstarcommunicator.com/Brenden's recommended book:Thirst by Scott HarrisonConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool

If you're eating and resting well but still struggling to find the energy you used to have to run your business, the answer may lie in other parts of your body. Learn about the fascinating connections between the mental and emotional aspects of health, and how to retrain the nervous system to restore the body to its optimal state.A former nurse, Lyndy Saltmarsh has extensive experience in multidisciplinary areas of health, including naturopathy, herbal medicine, nutrition, kinesiology, and neurotraining. She is passionate about helping people understand and retrain their nervous systems to achieve better health and get their energy back.Quotes from this episode:"It's really important to be able to change the way the nervous system is working... It's actually where everything is anchored in a cellular memory... it's like boss of the show, it runs the show.""The defensive state comes out of our spheres and when we are stuck in this sort of hindbrain, this state of flight and fight and fear, that locks up a whole lot of our available energy to recuperate.""If we look after the health of our hormones, we can maintain a sense of energy."-Lyndy SaltmarshConnect with Lyndy:www.renewyou.com.auLyndy's FB group:Mentoring for Massive ChangeLyndy's Free Training:renewyou.com.au/freeConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool

Predictions for the skyrocketing cost of travel post-pandemic have come true. Plus, we're also paying in flight chaos, delays and luggage delivery frustrations. How long will this last and how will looming economic challenges impact travel? What impact will the reopening of China's borders have on the travel industry? David Beirman is a tourism crisis and recovery expert, a fellow at University Technology Sydney and author of Tourism Crisis and Destination Recovery. His views have been highly sought after by both local and international media. Quotes from this episode:"Travel (has) stopped being an automatic right.""(Destinations need to) create a value proposition instead of trying to say come to us because we're cheap.""You're only as good as your last forecast."-David BeirmanConnect with David:LinkedIn: David BeirmanEmail: David.Beirman@uts.edu.auDavid's book:Tourism Crises and Destination RecoveryConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI too 

Do you really want 2023 to be anything like 2022? Many people have told me this year has been crazy. Nothing about going back to normal was normal. Here are some of my personal reflections and a teaser for what's in store next year.Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

How do you create the ultimate office Christmas party? There are some simple but big ideas that can make your event a great success, whether the idea of being volunteered to organise the big year-end event at your workplace fills you with excitement or dread. For example, if you know what to do with lighting and the size of your props, that's more than half the battle won.Lisa Wiles is the founder of Sydney Party Planner, a company she launched in 2001 after working in the events industry for global companies for over 20 years.  She has professionally organised hundreds of themed Christmas parties and loves a challenge, which has included venues from country barns to secret warehouses.This interview was first published on 21 December 2021.Quotes from Episode:"Anyone can do events but it's the people that love it that bring the extra.""People talk about decorations but I think lighting is way more important than decorations"."A lot of people make career-limiting moves at Christmas parties. My word of advice: Don't drink too much".-Lisa WilesConnect with Lisa:IG: @sydneypartyplannerLinkedIn: Lisa WilesConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

There's so much opportunity in Christmas gifting that most people either ignore or are unaware about. We all know about the ones that seriously miss the mark, like the loud, knitted Christmas jumper or worse, a Santa Claus Conquers the Martians DVD. But what if you got the gift right? What kinds of doors could that open for you?Nicky Billou is the co-founder of eCircle Academy, a Canada-based company that has been creating high touch experiential events designed to wow for six years. eCircle also supports entrepreneurs with tools to exponentially grow their business. Nicky is also the author of several books including Finish Line Thinking: How to Think and Win Like a Champion and hosts the #1 podcast on thought leadership, The Thought Leader Revolution. Quotes from this episode:" You don't want to be one of those corporate logo-stamping gift givers.""Gifting has been a key part of our strategy to build relationships and keep relationships."-Nicky BillouConnect with Nicky:FB: https://www.facebook.com/nicky.billou/IG: https://www.instagram.com/nickybillou/Free success coaching call with Nicky:https://ecircleacademy.com/appointments/Nicky Billou's books:  Finish Line ThinkingThe Thought Leader's JourneyThe Power of ConnectingNicky also recommends:Giftology by John RuhlinConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

Just when you think you've figured out hybrid, the Metaverse presents itself as the new frontier for the events world to conquer. But who really understands how the Metaverse works, much less how it works for events? Can it be as immersive as in-person events and how much will an event in this space cost?These many questions are answered by Valerie Bihet, award-winning founder of Vibe Agency in Miami. Valerie got her start in events working at Disneyland Paris and Club Med Paris, producing and managing events teams for Disney's 5th Anniversary Celebration, Club Med's 50th Anniversary and The Race, and the world renowned Tour de France. She is sought after for her views on a variety of corporate events from incentive travel to luxury branding to events in the Metaverse.Quotes from this episode:" The Metaverse is a fusion of video game, internet, branding, and active audience.""There is so much in the Metaverse right now in real estate, it is the Gold Rush days right now and people invest to have land... or you rent space to do your event. There is so much opportunity (that) it's time for event planners to join the movement and rethink event strategy."-Valerie BihetConnect with Valerie:Email: valerie@thevibeagency.com.The Vibe Agency:https://www.thevibeagency.com/the-agency/Email: info@waitoc.comValerie's book recommendation:Selling in a Crisis by Jeb BlountConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool.

An indigenous Welcome to Country ceremony is often what greets visitors on their arrival to Australia for events. But for most visitors, that's where the encounter with Australia's Aboriginal culture stops. Which is a shame, because Aboriginal culture is layers deep with insight and fascination for those who take the time to explore it.Robert Taylor is CEO of WAITOC (Western Australian Indigenous Tourism Operators Council), the peak representative for Aboriginal tours and experiences in Western Australia. Of Nhanda, Yamaji heritage, Robert's entrepreneurial experience of more than 25 years has seen him combine skills across the hospitality and tourism industry while championing Aboriginal businesses and culture.Quotes from this episode:"If you have ever read any (Colonist diaries), some people said that Aboriginal people just roamed around, but actually they didn't.""The other connection to the Welcome to Country that the Aboriginal people have is that if you were on their country and you weren't welcomed in and you hurt yourself, they would feel bad about that."-Robert TaylorDidgeridoo music used with permission.Connect with Robert:Email: ceo@waitoc.comWAITOC:www.waitoc.comEmail: info@waitoc.comTindale Aboriginal Map:https://aiatsis.gov.au/explore/map-indigenous-australiaConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI too

Creating incredible events will turn attendees into your ambassadors. But professional event planning can also be quite the emotional journey.  Not only do you need to be on top of your game, coming up continually with unique and inspiring ideas because cookie cutter approaches no longer work, you need to make sure you're making the right decisions for your own health to avoid burnout and for your business.Melissa Park is the founder of Melissa Park Events, with projects in Australia and America. She  worked at Reed Exhibitions producing events likeThe PGA Golf Show and also played key roles in The World Masters Games Gala Ball,  Sydney Olympic Games 10 Year Anniversary Ceremony, Sydney International FIFA Fan Fest 2010, and the Major League Baseball Opening Series in 2014. Her awards and recognitions include 2020 & 2021's The BizBash 500: Must Know Event Profs in the U.S., 2020's 25 Young Event Pros to Watch (Special Events) and 2010 Australian Events Awards' Young Achiever of the Year .Quotes from this episode:"At the end of the day,  if you produce a really good event, every attendee will turn into an ambassador for your show. They're the ones that are gonna go and tell the 10 people back in the office when they return, 'Oh my God, that was epic. You really should come next time.' It's the easiest way to grow and scale an event.""Nothing's ever random, but things just do happen to appear or opportunities present themselves when you've got the space and the capacity to take them on." -Melissa ParkThe Mel-Factor Method Masterclasshttps://www.melissapark.co/masterclass-7-steps-to-event-success/Connect with Melissa:Instagram: melissaparkeventsFacebook: Melissa ParkLinkedIn:  melissa-park-5942a411Website: www.melissapark.coEmail: melissa@melissapark.coMelissa's book recommendations:Business is Personal by Bethenny FrankelDaring & Disruptive by Lisa MessengerRisk & Resilience by Lisa MessengerConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:

How do you duplicate a successful Australian business events company in America? Perhaps by learning from someone who's already done it! Melissa Park is a whizz at transforming struggling events, even turning around a company's flagship annual conference to become profitable by $424k in less than a year.The founder of Melissa Park Events straddles both Australia and America. She  worked at Reed Exhibitions producing events likeThe PGA Golf Show and also played key roles in The World Masters Games Gala Ball,  Sydney Olympic Games 10 Year Anniversary Ceremony, Sydney International FIFA Fan Fest 2010, and the Major League Baseball Opening Series in 2014. Her awards and recognitions include 2020 & 2021's The BizBash 500: Must Know Event Profs in the U.S., 2020's 25 Young Event Pros to Watch (Special Events) and 2010 Australian Events Awards' Young Achiever of the Year .Quotes from this episode:"I've taken the risk and I've done the work to get to that point, But I don't take it for granted that it worked out.""Everything is networking... use Linkedin, use Instagram use whatever tools or resources you have to network and meet people.""Events are part logistics and operations and part creativity. A lot of people only have one side and not the other."-Melissa ParkThe Mel-Factor Method Masterclasshttps://www.melissapark.co/masterclass-7-steps-to-event-success/Connect with Melissa:Instagram: melissaparkevents Facebook: Melissa ParkLinkedIn:  melissa-park-5942a411Website: www.melissapark.coEmail: melissa@melissapark.coMelissa's book recommendations:Business is Personal by Bethenny Frankel Daring & Disruptive by Lisa Messenger Risk & Resilience by Lisa Messenger Connect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI too

Running events can give you a sense of chaos. But what if you could turn inner feelings of chaos into instant calm, using a secret hack that native American Apaches have always known? This episode reveals that hack, plus a look at booking trends in the events world.Scott Stein is the author of Leadership Hacks and has worked with companies like American Express, McDonald's, Westpac and Habitat for Humanity. He has helped top level executives, including from the events world, to get shortcut results for building personal efficiency and company culture.Quotes from this episode:"The people that actually have this open-minded approach, willing to continue to learn, are the ones that are flexible enough to keep learning and they're the ones that are actually gonna survive and advance.""Look for what lights you up and find a way to demonstrate your leadership and build a strong community. The stronger our communities are, the stronger we are."-Scott SteinConnect with Scott and join his community:Facebook: Scott SteinLinkedIn: pathfinderscottWebsite: www.scottstein.comScott's new book:Leadership Hacks: Clever Shortcuts to Boost Your Impact and Results 2nd editionOther books Scott recommends:Smart Work: Centralise, Organise, Realise by Dermot CrowleyThe E Myth: Why Most Small Businesses Don't Work and What to Do About It by Michael E. GerberConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI too

Tourism and event companies are under pressure to meet demand while staffing levels are challenging. It's put more stress on leaders and teams who can benefit from leadership hacks now more than ever, on every day battles like email and effective delegating. Especially in a hybrid and multi-generational working world.Scott Stein is the author of Leadership Hacks and has worked with companies like American Express, McDonald's, Westpac and Habitat for Humanity. He has helped top level executives, including from the events world, to get shortcut results for building personal efficiency and company culture.Quotes from this episode:"If you would've taken the time to delegate and delegate properly, you'd actually have more time to focus on the important things.""The problem is, people go to their inbox and read it from the top. That's where we waste a tremendous amount of time.""Our leaders go, 'Oh yeah, everybody trusts us,' and then they realise, they don't."-Scott SteinConnect with Scott:Facebook: Scott SteinWebsite: www.scottstein.comLinkedIn: pathfinderscottScott's new book:Leadership Hacks: Clever Shortcuts to Boost Your Impact and ResultsOther books Scott recommends:Smart Work: Centralise, Organise, Realise by Dermot CrowleyThe E Myth: Why Most Small Businesses Don't Work and What to Do About It by Michael E. GerberConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI too

In-person events may be back but virtual is no longer the poor cousin of events. Still, how do you get the most out of the dynamic and interplay between in-person and virtual? What are future-thinking entrepreneurs and companies doing to generate leads today? And what or who is the missing opportunity for the majority of events? Jonathan Kazarian is the Founder and CEO of Accelevents, a leading virtual and hybrid event management platform recently recognised by Inc. 5000 as one of America's top 100 fastest-growing private companies. Under Jonathan's leadership, the company grew from US$300k to $9m in under 8 months by leveraging the virtual space.  Quotes from this episode:"You can't get away with bad content today, and that's a good thing for the industry.""Events make up (at least) 25% of B2B marketing budget.. and it's at a time where everything is so data-centric right now (that) for organisers to be putting on these events and not have the data to show what action they drove, they're doing themselves a disservice"."Companies are moving towards this model of essentially being a publisher, being a media agency themselves, because that's how they're building their brand."-Jonathan KazarianConnect with Jonathan:Website: www.accelevents.comLinkedIn: jkazarianEmail: jkazarian@accelevents.comJonathan's book recommendation:Extreme ownership: How US Navy Seals Lead and Win by Jocko Wilink & Leif BabinConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool

What happens when you hitchhike across America with no money or food? You learn a lot about people and yourself. And you learn even more when you've travelled to the world's seven continents, allowing the wildest experiences to bring out the best leader in you through a deep process of self-discovery.Adventure coach Mike Green puts high performance individuals and teams in situations far removed from their usual environment to find the version of themselves they've been looking for. From the elite golden eagle hunters of remote Mongolia to the mountain gorillas in Uganda, every experience is a lesson that draws from the courage found within. Mike has coached in 63 countries over the last 30 years.  Warning:This episode contains reference to hunting animals which may offend some listeners.Quotes from this episode:"I believe leaders are made or formed in the wild.""There is no escape from your own mind when you don't have any stimuli that you've been used to.""Your potential is limitless if you just believe in yourself a little bit more each day."-Mike GreenConnect with Mike:Website: mikegreenleadership.comMike Green's book:Wandermust: A Hero's Journey to Seven TruthsMike also recommends:Driven: Understanding and Harnessing the Genetic Gifts Shared by Entrepreneurs, Navy SEALs, Pro Athletes, and Maybe You by Dr Douglas BrackmannConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's game-changing podcast production AI tool

Mastering the inner game of entrepreneurship is sometimes confronting work. But those who do the work are rewarded in spades, in both life and business. So how does our inner world impact our outer world? What are our most common blocks to success and what do we need to know about the personal psychology of money making unconscious decisions for us? Jack Delosa is a 5X Australian Financial Review Young Rich Lister, 2X best-selling author and the founder of The Entourage, Australia's largest business coaching and training provider for entrepreneurs with a community of 650,000 members. Jack is also a serial investor, including in one company that became what's known in Silicon Valley as a ‘unicorn' or a business that goes from $0 to $1 billion within ten years.Quotes from this episode:"When you are so good at playing that external game, you can go your entire life ignoring your inner world.""Personal health and wellbeing should not be about going on a retreat every now and again, coming back, going into work mode, grinding yourself into burnout and going on another retreat, which is what some people do. It's more about integrating these practices into your every day.""No great entrepreneur was born. This is a whole paradigm shift we need to have as a culture. You look at some iconic figures that have achieved larger than life legacies (Richard Branson, Nelson Mandela, Michelangelo or Oprah Winfrey)... History has a way of holding these people up to make them seem superhuman. And they're not. They're just people who made a decision to continuously improve themselves and develop the skills required to make the impact that they wanted to make."-Jack DelosaConnect with Jack:IG: @jackdelosaWebsite: the-entourage.comJack's books:UnProfessionalUnWrittenThe other book mentioned by Jack:The Happiness Advantage by Shawn AchorConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's chosen podcast production AI tool

The number one reason why people leave an employer is because they feel a disconnect from their supervisor. But there are many things leaders can implement to prevent the talent bleed, especially needed at a time when the Great Resignation is at play and there's an acute shortage of hospitality workers around the world.Dr Troy Hall is a global expert in Talent Retention Strategies and author of Cohesion Culture. He has spoken at global conferences globally and been featured on media including the Today Show, ABC and CEO World. An award-winning culture strategist, Dr Hall is passionate about how cohesion culture can transform businesses.Quotes from this episode:"We are spending $7 trillion globally on correcting teams somehow some way. When you do have a cohesive team, here's the good news: You get an uplift of 50% of your creativity and productivity when you have a team operating cohesively.""You know as well as I do, culture eats strategy for breakfast, lunch, dinner, and snacks on it somewhere in between.""People get confused about team building and team bonding. They're two different functions, two different words. We might use them synonymously, but they're not."-Dr Troy HallConnect with Dr Troy:LI: Dr Troy HallFB: @drtroyhallIG: @drtroyhallYouTube: Dr Troy HallWebsite: drtroyhall.comFree book on Cohesion Culture:https://www.cohesionbook.com/free-1Dr Troy's books: Cohesion CultureFanny RulesMission MattersDr Troy's other book recommendations:Dare To Lead by Brene BrownThe Go-Giver by Bob BurgThe Go-Giver Leader by Bob Burg and John David MannDifferentiate Or Die by Jack TroutGrit by Angela DuckworthConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card. Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's podcast product

What's involved in creating the world's Ultimate James Bond Experience and who would you have to kill to make it happen? Jokes aside, Shane Mahoney has left no stone unturned in putting together what would make the dreams of James Bond's biggest adventure fans a reality. But Shane doesn't just want to be known for his Bond creation. He is passionate about the many more ways you can elevate your travel experiences when you have the right approach.Shane Mahoney is a serial entrepreneur, luxury lifestyle specialist and founder of Lugos Travel, an agency that believes in making luxury travel attainable. He has travelled to 22 countries and has dedicated his life to connecting and re-connecting loved ones by crafting travel experiences that surprise and delight. Shane also founded the Entrepreneurial Travel Club for entrepreneurs who network through travel experiences.Quotes from this episode:"You really only have your memories. And if you haven't put those coins in the bank, so to speak, you don't have anything to draw on, there's nothing there. And you get to the point where it's too late and your choices are taken away at some point of your life." "We didn't become Virtuoso or Signature because honestly, I felt like I could do a better job of putting my clients in good hands (rather) than somebody in a corporate office many, many states away pulling contracts with hotels to put champagne in rooms.""If you're only focused on price, you've already lost. I want people to focus on value. Price is what you pay, value is what you get. And if you focus on what you get, you can actually get much, much more for the dollars than you would expect."-Shane MahoneyConnect with Shane:shanemahoney360.comLugos Travel:lugostravel.comEntrepreneurial Travel Club: lugostravel.com/clubShane's book recommendation:Principles by Ray DalioConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineHost your podcast on Buzzsprout:bit.ly/BuzzsproutGet20AmazonGet $20 Amazon gift card.  Edit interviews like a word document with Descript:bit.ly/EditWithDescriptAdelaine's podcast production game changer!

Can you trust your intuition to lead you out of the most difficult circumstances and into a life of joy and fulfilment? Award-winning artist and movement leader Stef Mariani believes you can, having experienced personal tragedy and learning how to move herself from being shut down to playing at the top of her game in just a few years.Stef Mariani won awards as a negotiator and business strategist based in Hawaii, closing over US$100M in real estate deals. She also won Hawaii's Na Hoku Hanohano Award for her album Stay Gold In 2018. Stef has produced live events and attended many high profile ones herself including the Grammys. Her current focus is to grow her international movement of people committed to staying true to themselves despite the worst circumstances such as the financial impact of COVID and the war in Ukraine.Quotes from this episode:"The key with events (and if this is the only thing you do, it will make all the difference) is your mindset. When you walk in, you need to take time to really think about why you're there and who your audience is and why you care about those people.""It's hard to throw a bomb at somebody who you feel connected with, because if I hurt you, I hurt myself. You don't open fire at schools. If you feel connected. You don't throw a grenade. You can't even participate in war, be a soldier if you feel connected. And the fact is we are all connected.""If you care about people, it doesn't matter what you do, you're going to do really well."-Stef MarianiMusic Use My Imagination played with permission from Stef Mariani.Connect with Stef and join Stay Gold for free:Website: www.thestaygoldmovement.comFB Group: StayGoldMovementStef's non-profit for Hawaii-based artists:Website: //staygoldhawaii.comUse My Imagination (No More War) music video:https://youtu.be/pDJu9Wt2BOUConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineEdit interviews like a word document with Descript:bit.ly/EditWithDescript

The promise of a post-pandemic reset has been underwhelming for many people juggling work and home life. As long as expectations at the office haven't changed, overwork is here to stay. So what can you do to take back some control of your work-life balance? And what is the real cost of not dealing with stress properly?Dr Karen Morley is an executive leadership psychologist and coach, whose vision is to help leaders get more impact with less effort. She has held executive roles in government and higher education, and is a thought leader on gender and inclusion. Her new book FlexAbility: How high achievers beat burnout and find freedom in an overworked world is written for a post-pandemic flexible working wold. Quotes from this episode:"I think, in a technical sense, not everybody is necessarily feeling burned out... feeling somewhat cynical about your work and feeling that you're not effective. But I do think that many people are feeling exhausted and that's more than enough to be concerned"."There's very clear findings from the World Health Organization around the impact of chronic stress and overwork, and burnout at work. And that is you're more likely to die.""We don't have an issue with resilience. We have an issue with recharging. We have an issue with how we manage our energy and our expectations."-Dr Karen MorleyConnect with Dr Morley:LinkedIn: Karen Morleywww.karenmorley.com.auDr Karen Morley's new book:FlexAbility: How high achievers beat burnout and find freedom in an overworked worldConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside:bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineEdit interviews like a word document with Descript:bit.ly/EditWithDescript

Everything we want to achieve is an inside-out job. The difficult truth is, the reason why we aren't as successful as we'd like to be can often be found in the way we think... much of it unconsciously. How can we recognise the things that hold us back and give ourselves the best chance of moving forward?Luke Harlan is a transformational mindset coach. He helps people become the best versions of themselves by freeing up the common myths and misconceptions and the limiting beliefs that are holding them back from truly achieving what they want. Quotes from this episode:"What I found was is that many of the things that I wanted to do externally needed to be solved internally.""We get about 7,000 pieces of information, external stimuli coming at us every day and our brain has to dismiss most of that other or it would explode. So 95 plus percent of all of our decisions are made subconsciously. Now, what if some of those automatic behaviors were procrastination or fear or explosive act or to a stimuli or a yelling?""There is no creativity in negativity. If you are (just) trying to survive or you're in that pain threshold, there is no connection to the larger universe."-Luke HarlanConnect with Luke plus free Masterclass:www.lukeharlan.comLuke's recommended books:The 15 Commitments of Conscious Leadership by Jim DethmerThe Four Agreements by Don Miguel RuizConnect with Adelaine:Email: uponarrivalpodcast@gmail.comRecord interviews remotely with Riverside: bit.ly/RecordWithRiversideGet 15% off your subscription with code: AdelaineEdit interviews like a word document with Descript:bit.ly/EditWithDescript

Music has often played a fan-favourite role in team-building exercises that take participants from unfamiliar territory into a new space of connectedness. But it's become even more important now with many companies going through mergers and acquisitions, leaving staff unsure about their future. How can enrolling members who are even slightly suspicious of each other into a lyric-writing exercise change that?Andy Sharpe is the CEO and founder of global sensation SongDivision, which has hosted more than 2,000 team bonding events globally since 2020, making them one of the most successful corporate event companies of the COVID era. His musicians have worked with top artists like Cher and Justin Bieber. Andy has been named one of Eventex's Top 100 Most Influential People in the Event Industry.This interview was recorded at AIME, The Asia Pacific Incentives and Meetings Event 2022, where SongDivision brought the vibes and turned word suggestions into songs, on demand.Quotes from this episode:"I can't tell you how many conversations I've had with CEOs of companies who have just gone through a big merger and acquisition...We get them to create music together, flood their brains with oxytocin, and then they relax and can have conversations about the future rather than being paranoid about what the future is going to be.""The joy that we see from our audiences and the people that we're working with online is the same joy that we have in person. It's a different design for a different need.""I've had conversations with people over the years where the idea of team building is just a waste of time and cheesy. They've never thought about corporate values and purpose. I don't try and win those people over."-Andy SharpeDon't Miss:-How an opportunity to work with indigenous kids started Andy's SongDivision journey-The science and art of why music is so effective in team building-Taking participants from feeling intimidated to confident-Leading the company through the pandemic-Why soft skills matter in leadership-SongDivision's new direction in Leadership and Human ResourcesConnect with Andy:LinkedIn: AndySharpeSongDivision: songdivision.comConnect with Adelaine:Email: uponarrivalpodcast@gmail.com 

Being an entrepreneur in a foreign market presents unique challenges and opportunities.  But if you can make it against all the odds, you can position yourself as the only logical solution for the services you offer.  A similar approach can be taken to how you connect with people on LinkedIn.Tyron Giuliani went from being an army officer in Australia to running several successful businesses in Tokyo. By necessity he had to turn his weaknesses into strengths and make his foreign-ness work for him rather than against him. Tyron's story includes turning to K-Pop when the pandemic hit his wedding dress business, and becoming a client acquisition expert on LinkedIn using a D.A.N.C.E. and Pink Suited method. His clients have included Amazon, Apple, and Ogilvy & Mather.Quotes from this episode:"The K-pop space is amazing. It's led by super fans. They call them masters. And each band has multiple masters and these people have huge audiences in Japan"."Our structure used to be very commission-based, so the sales people would get the highest bonuses and that led to a lot of conflict in the company. We then changed our whole comp structure, where it was truly company-based targets, so that the cleaning staff, the prep staff, the admin staff, they would get a chunk of reward when the salespeople hit (the sales targets)...it just lifts everyone"."People have a choice when they see a complex question (on social media), they have to (ask), 'For me to answer this and not look stupid, I'm going to have to write like five to 10 sentences. Ah, I can't be bothered." -Tyron GiulianiConnect with Tyron:FB Group: LinkedIn Sales Funnels for EntrepreneursTyron's favourite LinkediIn tool:PipedriveTyron's book recommendation:The Road Less Stupid by Keith J CunninghamConnect with Adelaine:Email: uponarrivalpodcast@gmail.com

John North has had to pivot multiple times when things kept crashing and burning through no fault of his own. By necessity he's transitioned to a serial entrepreneur, digital marketing strategist and app developer.  He's also written seven #1 Best-Selling books along the way, including  Startup Secrets, where he outlines five steps to fast track from an idea to a business.John is the CEO of Evolve Systems Group and has created many products and services designed to empower business owners and entrepreneurs, including Evolve Global Publishing, Evolvepreneur.app and Evolvepreneur.club. He is passionate about helping business owners become smarter and more strategic about their marketing efforts.Quotes from this episode:"Own your own brand... The business that I had to sell, cost me a million dollars to lose that business. And the reason why it cost me all that money was I didn't own my own brand.""Go in an experimental mindset (where) you don't care about winning or losing so much. You care about what happens." "You've got to value your time to start with. Do I have the time to spend on that (course / program)? Or is it just pretty and shiny and I think I'm solving a problem?"-John NorthConnect with John:johnnorth.com.auevolvepreneur.clubJohn's book recommendation:The E-Myth EnterpriseConnect with Adelaine:Email: uponarrivalpodcast@gmail.com

Two months ago, New Zealand's tourism minister, Stuart Nash, told the country's tourism industry players to prepare to have no international tourists for another year. Then, the government said it would start opening in stages. But the 7 day isolation requirement stays, meaning it's still not viable for most tourists to visit, which is devastating for the industry. So what's behind the reluctance to re-start the country's No.1 export earner? Joanna Fountain is an Associate Professor and researcher in tourism at NZ's Lincoln University, Christchurch. She has published multiple research papers on tourism issues and has been a consultant on tourism-related projects in the country.Quotes from this episode:"New Zealand has done such a good job of keeping (Covid) out (that) there are a large proportion of the population who are just saying, 'Close the borders. Just let us live our lives here without any international visitors'.""Some destinations are doing better... against all expectation. Businesses that have been usually reliant on international visitors have found that in domestic visitors, they have more loyal guests who are staying longer and actually spending more money.""I'm kind of not sure what the difference is between now and another year. It's already had such a massive impact - two years without our number one export earner. I'm not sure what difference another year will make."-Joanna Fountain Connect with Joanna:Email: Joanna.Fountain@lincoln.ac.nzConnect with Adelaine:Email: uponarrivalpodcast@gmail.com

With Omicron and messy fiascos like the Novak Djokovic - Australian Open saga, you might be tempted to think that Covid 19 pandemic disruptions won't be letting up anytime soon to allow tourism to recover. But there's hope we'll learn from past mistakes. A look through the lens of how government and the media have historically  dealt with tourism crisis can inform us of the variables that lie ahead for the industry.Dr David Beirman is a tourism crisis, risk and recovery expert from University Technology Sydney whose views have been highly sought after by both local and international media. His new book, Tourism Crises and Destination Recovery, looks at some 20 cases of comeback from crisis in the tourism industry, including a whole section on the current pandemic, to give us some perspective to the challenges the industry is facing today. Quotes from this episode:"One of the interesting things about COVID-19 overall has been the incredible level in which government has dominated every aspect of the agenda.... And that that's had a huge effect, of course, not only on tourism, but pretty much every aspect of our life.""Cruising, in my humble opinion, has been given a really, really difficult time by governments... and the thing that makes it so unfair is that the cruise sector has probably done more to try and minimise the risk of COVID-19 than probably any sector in  all of the tourism and hospitality industry." "There were pictures of people in Hong Kong running around in surgical masks. And in Singapore, the reality was 95% of the cases in Hong Kong actually occurred in five apartment blocks. The media never mentioned that." -Dr David BeirmanDon't miss:- Reasons to be optimistic about tourism in 2022.- Does Australia have an image crisis after the Novak Djokovic saga?- The PR mistake the cruising industry could have avoided.- How airfares could change to make the aviation business viable again.- Key lessons from 20 cases of tourism crises and recovery.- The media's relationship with tourism and how it treats crisis stories.- The pragmatic way destinations can reopen their borders for tourism recovery.David's book:Tourism Crises and Destination RecoveryConnect with David:LinkedIn: David BeirmanEmail: David.Beirman@uts.edu.auConnect with Adelaine:Email: uponarrivalpodcast@gmail.com 

Superstar performers like Hugh Jackman and Carl Lewis know how to leave something in the tank for the moments they will need the extra boost most. This is a little discussed secret that can be applied to how we manage our time and schedules. It's called the 15% buffer or adaptive capacity that will not only help reclaim some of your time back but also help you achieve more. This is part two of a two-part episode.Donna McGeorge makes work work. She is a productivity coach, best-selling author, trainer, and facilitator. Her focus is on helping individuals, managers, and teams work smarter, build collaborative relationships, and make efficient use of time. She has written 10 productivity books, with The 1 Day Refund  published this month.Quotes from this episode:"I tell everyone to start at the end of the day.  So if you're swamped, you drowning... You're at risk of failing at the important things....  I'm going to say protect the last hour of your day or whatever is possible in your busy world.""Does it start with I'll trust you first and give you a crack? Or do you have to prove (yourself), and then I'll trust you? I think it's the former"."If we're operating at 100% we've got no room to move... We should be operating at that 85% more consistently to feel better, do better and actually achieve more."-Donna McGeorgeDon't miss:- Why Donna doesn't believe in New Year's resolutions- The solution to feeling busy but not feeling productive-  The 15% buffer or adaptive capacity- Thinking, breathing, living and working space- Breaking the habit of always being busy- How to be more essential but less involved- How to protect your timeDonna's book:www.the1dayrefund.comDonna's free 1 Day Refund productivity tools:www.the1dayrefund.com/resourcesConnect with Donna:LinkedIn:Donna McGeorgewww.donnamcgeorge.comConnect with Adelaine:Email: uponarrivalpodcast@gmail.com