Podcasts about communication coaching

Celebrating 300 episodes with listener questions from around the world. In this special 300th episode of Think Fast, Talk Smart, host Matt Abrahams celebrates a major milestone with a live Ask Matt Anything session featuring questions from listeners around the world—and a few from the team behind the show. He introduces a new communication framework, PREP (Point, Reason, Example, Point), before tackling topics ranging from word recall and public speaking nerves to storytelling, AI's impact on communication, giving difficult feedback, and using gestures more effectively. Along the way, he shares practical strategies, favorite communication techniques, and lessons learned from 300 episodes dedicated to helping people communicate with confidence, clarity, and connection.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Ep.250 How to Navigate Conflict: Tools For Productive Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:13) - PREP Framework (04:13) - Improving Word Recall (07:10) - Public Speaking Nerves (11:35) - Concise vs. Detailed Communication (13:39) - AI & Communication Skills (16:12) - Storytelling Fundamentals (18:51) - Lingo vs. Jargon (20:22) - Difficult Feedback Conversations (22:36) - The Power of Paraphrasing (25:07) - Effective Gestures (29:28) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Upwork is a one-stop platform to find, hire, and pay expert freelancers. Visit upwork.com right now and post your job for free. 

How to communicate with impact when the stakes are high.Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platforms, the challenge isn't finding ways to speak—it's finding ways to connect.According to Farnaz Khadem, Vice President of University Communications at Stanford, great communicators start with three questions: What's the goal? Who's the audience? And what does the data tell us? Whether guiding a university through a crisis, helping experts share their ideas with broader audiences, or deciding where a story should be told, she believes effective communication centers around understanding people. "People want to know what's actually happening," she says. "And if what is happening is you don't know what is happening, you have to tell people you don't know."In this episode of Think Fast, Talk Smart, Khadem joins host Matt Abrahams to discuss the importance of preparation, transparency, and active listening when communicating during uncertainty. From navigating the opportunities and risks of AI to crafting stories that create genuine connection, she shares practical lessons for building trust, adapting to changing audiences, and communicating effectively when the stakes are highest.Episode Reference Links:Farnaz KhademEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:38) - Communication Fundamentals (03:58) - Choosing the Right Channel (05:38) - Building Communication Networks (06:50) - Coaching Better Communicators (08:44) - Crisis Preparation (10:47) - Crisis Response (12:40) - The Power of Storytelling (14:28) - AI in Communications (17:29) - The Final Three Questions (24:23) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.To see what Scribe could look like for your organization, head to scribe.how/thinkfast and mention Think Fast for your first month of Scribe Capture free. 

The nonverbal habits that make you look confident, composed, and authentic before you even speak.How you carry yourself can shape how others perceive your confidence, credibility, and authenticity—often before you say a word. In this Quick Thinks episode of Think Fast, Talk Smart, Matt Abrahams shares practical, research-backed techniques for strengthening your presence through body language, posture, gestures, and eye contact. Learn how to stand and sit with confidence, move with purpose, use your hands effectively, and avoid common nonverbal habits that can distract from your message. Whether you're presenting to an audience, leading a meeting, or navigating everyday conversations, these simple strategies can help you communicate with greater composure and impact. Episode Reference Links:Ep.12 It's Not What You Say, It's How You Say It: How To Communica…Ep.137 When Words Aren't Enough: How to Excel at Nonverbal Communication  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:59) - Be Big, Balanced, and Still (02:53) - The Right Speaking Stance (03:38) - Moving with Purpose (04:29) - Presence While Seated (05:15) - What to Do with Your Hands (06:00) - Gesturing Beyond Your Shoulders (08:29) - Effective Eye Contact (09:14) - Thinking While Speaking (09:59) - Bringing It All Together (10:46) - Practice Through Recording (11:32) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Practical communication strategies you can use immediately at work and beyond.How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to derail your listening? And how can you give honest feedback to a boss who doesn't seem interested in hearing it?In this Ask Matt Anything episode of Think Fast, Talk Smart, host Matt Abrahams answers listener questions from the Think Fast Talk Smart Learning Community on some of the most challenging workplace communication scenarios. From practical techniques for inserting your ideas into fast-paced meetings to strategies for managing emotions and delivering feedback upward, Matt shares actionable advice to help you communicate with greater confidence, clarity, and impact.Episode Reference Links:Think Fast Talk Smart Learning Community Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (02:02) - Speaking Up in Meetings (04:42) - Listening Through Emotion (07:58) - Giving Feedback Upward (13:29) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

What you'll learn in this episode Why listening—not talking—is the ultimate sales skill The 3 steps of the CPI framework: connect energetically, ask adept questions, actively listen How to uncover what clients are afraid to admit Why setting emotional expectations prevents frustration and blame How to turn predictable problems into opportunities for trust The difference between fake rapport and real connection Why influence is something you're given, not something you chase How authentic listening positions you as the trusted expert Teach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook Page: https://www.facebook.com/NoBrokeMonths/Facebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

The hidden habits behind calm, confident communicators.What does it really take to become a more confident communicator? In this special collaboration between Think Fast, Talk Smart and Headspace, host Matt Abrahams shares practical, mindful strategies for speaking with clarity, managing anxiety, listening more deeply, and connecting more authentically with others.Across five short lessons, Matt outlines how to calm speaking nerves, become a better listener, structure your ideas clearly, engage any audience, and strengthen your presence — whether you're leading a meeting, giving a presentation, or navigating everyday conversations.Whether you're speaking to a crowd or having a one-on-one conversation, these tools can help you communicate with more confidence, calm, and connection.Episode Reference Links:Headspace Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:36) - Speaking Anxiety (08:42) - Mindful Communication (13:51) - Clarity & Structure (17:28) - Creating Engagement (24:53) - Building Presence (29:55) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

I grew up shy, introverted, and terrified of public speaking.A bookworm in Hong Kong. A wallflower who couldn't hold a room. A kid who went into investment banking because that's where smart people were supposed to go, not because it was right for me.So I walked away.Professional football. BBC radio. The Premier League. A microphone. A stage.And somewhere along the way, the worst public speaker in the room became one of the most sought-after communication coaches in the world.But here's what I'll tell you: it wasn't talent. It was never talent.It was one conversation with a stranger every single day, for years.What I discovered through football, banking, 15 years on stage, and six years coaching some of the most senior executives on the planet is this: communication is not a gift. It is a skill. And most leaders are operating at seven out of ten of their potential without even realizing it.The expertise is there. The knowledge is there. The years of experience are there.But if you can't make people feel something, none of it lands.I sat down with Nick Day, CEO of JGA Recruitment Group and host of the HR L&D Podcast, for one of the most honest and wide-ranging conversations I've had on communication, leadership, and influence.We go deep on public speaking, the art of listening, why preparation is the only thing that separates great communicators from average ones, and why in a world flooded with AI-generated content, the human touch has never been more valuable.Nick and I unpack the real reason most presentations fail, why following your passion is terrible career advice, what every great leader he's ever interviewed has in common, and the one question you should ask before you build your next deck.This is one of the most practical and honest conversations I've been part of on communication and leadership.I hope it changes the way you speak.Apply to work with me: https://www.michaelxcampion.com/Connect with me: https://www.linkedin.com/in/michaelxcampion/This episode is from the HR L&D Podcast hosted by Nick Day.Connect with Nick: https://www.linkedin.com/in/nickday/Learn more about JGA Recruitment Group: https://jgarecruitment.com/I'm a Hong Kong-born, UK-based professional speaker, executive coach, and corporate trainer with over 15 years of experience on the global stage. Before stepping into this world, I worked in investment banking and played professional football, representing the Hong Kong national team and competing in the Premier League.Today, I help senior leaders and high-performing teams unlock their communication potential. I'm also a Partner and Head of Corporate Training at Quinlan and Associates, working with organizations across Hong Kong, Singapore, London, and the Middle East.My one-line thesis is simple: talent is practice in disguise.(00:00) Why Communication Is the Skill Every Leader Is Missing(01:26) Human First, Not Resource First(02:23) From Banking to Professional Football, Michael's Story(07:56) Talent Is Practice in Disguise(09:35) Curiosity Beats Chasing Passion(15:58) The Communication Gap Most HR Leaders Don't Know They Have(21:07) Preparation Is the Only Thing That Earns Confidence(23:41) The Art of Listening on Stage(40:09) AI and the Rising Value of Human Connection(44:38) Design Emotion, Not Slides

Does your teen shut down, give one-word answers, snap back, or avoid hard conversations altogether?If so, the issue may not be that your teen does not care. They may not yet have the skills to communicate when they feel overwhelmed, judged, anxious, embarrassed, or defensive.In this episode, Tess Connolly, LCSW, explores teen communication coaching and why communication is one of the most important life skills tweens and teens can build.Communication is the foundation of every relationship your teen has — with you, friends, teachers, coaches, siblings, future partners, and eventually coworkers and college roommates.CDC data shows that many teens are carrying significant emotional stress, with 39.7% of high school students reporting persistent sadness or hopelessness in 2023. Pew Research Center also reports that 96% of teens use the internet daily, and 46% are online almost constantly, which means teens are communicating all the time — but not always in ways that build real-life relationship skills.In this episode, you'll learn:Why teens often shut down during parent conversationsWhat teen communication coaching looks like in real lifeHow to help your teen speak up without forcing them to talkWhy tone, timing, and body language matter before the words even beginSimple scripts parents can use when teens are defensive, rude, or quietHow single parents can lower communication pressure while still holding boundariesThe “Notice, Name, Need” framework for calmer conversationsIf communication with your tween or teen has become tense, distant, or reactive, book a 45-minute Parent Reset Call with Tess. Together, you can look at the patterns happening in your home and identify practical ways to rebuild trust, reduce conflict, and help your teen open up.⭐Got screen time problems at home? Get the Tech Reset Agreement here

Simple strategies to think faster, stay authentic, and communicate with confidence. How do you stay genuine without sounding rehearsed? What helps when your thoughts are moving faster than your words? And how can you handle high-pressure moments with more ease?Strong communication isn't about having the right lines ready—it's about being present enough to respond with clarity. In the moment, it's easy to rush, overthink, or lose your structure. But with the right tools, you can slow down, connect, and communicate with intention.In this Ask Matt Anything episode of Think Fast, Talk Smart, Matt Abrahams shares insights from a live session with the Think Fast Talk Smart Learning Community. Through real audience questions, he outlines practical ways to manage nerves, adapt to different situations, and build communication habits that last.Episode Reference Links:Think Fast Talk Smart Learning Community  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:22) - Email Small Talk (04:59) - Slowing Down Your Thinking (07:09) - Controlling Speaking Pace (09:16) - Authenticity vs. Adapting (13:42) - Scripted Talks (16:34) - Handling No Questions (20:09) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smartJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Is communication at home feeling tense, shut down, or full of conflict with your tween or teen?If you keep walking away from conversations thinking, “Why does everything turn into an argument?” this episode is for you.In this episode of The Single Parenting Reset Show, Tess Connolly, LCSW, breaks down four communication shifts that help parents talk with tweens and teens in a way that lowers defensiveness and builds more trust.You'll hear why language matters so much during adolescence, how to stop over-talking in hard moments, and what to say when communication has not gone well for a while.Adolescence is a stage marked by heightened sensitivity to social evaluation, and research also links stronger parent-adolescent communication with better mental health and family functioning.You'll learn how to:use connection-first language instead of jumping straight into correctionreplace lectures with shorter, calmer communicationshift from blame to curiosity so your child opens up morerepair communication patterns when things have been tense or disconnecteduse specific phrases that help tweens and teens feel safer talking to youListen now to learn simple, research-backed ways to improve family communication and change how you talk with your tween or teen, even if things have felt hard lately.And if you want more support, join Tess's email family through the link in the show notes.⭐Got screen time problems at home, get the Tech Reset Agreement here

Whatever your message, the manner in which you deliver it is just as important.You found the right words. You picked the right time to say them. You even tailored them to your audience. Why did your message fall flat? “It's your tone,” says Jefferson Fisher.Fisher is a trial attorney, New York Times bestselling author, podcast host, and one of the most-followed experts in communication today. From handling high-stakes communication in the courtroom to navigating everyday conversations, he says successful messaging isn't just about what you say, but how you say it. “It's not your words, it's your tone,” he says, “The words might be right, but the way you [say them] — that's what ends up controlling the day. Tone controls everything.”In this episode of Think Fast, Talk Smart, Fisher and host Matt Abrahams explore how to set the right tone in all kinds of communication. Whether you're navigating conflict, giving and receiving feedback, or just trying to connect, Fisher offers practical techniques for ensuring the manner of your communication matches what you mean.Episode Reference Links:Jefferson FisherJefferson's Book: The Next Conversation WorkbookJefferson's Podcast: The Jefferson Fisher PodcastEp.228 Negotiate Your Way to Success: Empathy, Mirroring, and Labeling Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:28) - Stop Winning Arguments (04:02) - Ask, Don't Persuade (04:33) - Defuse Tension Fast (05:40) - Read the Room (07:36) - Observing vs. Absorbing (09:08) - Framing Conversations (11:21) - Fix Digital Communication (13:01) - Improve Your Tone (15:53) - Break People-Pleasing (17:18) - Setting Clear Boundaries (20:54) - The Final Three Questions (23:55) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Practical insights to help you communicate with more intention in everyday moments.What's the difference between reacting and responding? How do you move from memorizing your words to truly conversing in the moment? And how do you keep growing as a communicator in everyday moments?Communication isn't about having the perfect script. It's about staying present enough to respond with intention. In fast-moving conversations, emotions rise, thoughts race, and structure can disappear. Yet it's in the pause — the breath before we speak — that clarity begins.In this Ask Matt Anything episode of Think Fast, Talk Smart, Matt Abrahams shares highlights from a recent live AMA inside the Think Fast, Talk Smart Learning Community. Listener questions open the door to practical strategies for navigating emotional conversations, relying on structure rather than memorization, and building communication habits that actually stick. Because becoming a better communicator isn't about getting it perfect — it's about making small, intentional choices every day.Episode Reference Links:Think Fast Talk Smart Learning Community  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:31) - From Reacting to Responding (04:25) - Memorization vs. Spontaneous Speaking (09:35) - Growing Vocabulary (13:34) - Asking for Better Feedback (17:28) - Value of the Learning Community (21:51) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smartJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Tina Power Shrader is a licensed marriage and family therapist (LMFT), the CEO of Tina Power Business Therapy and Communication Coaching, and the owner and Founder of Empower Family Therapy. She works with business owners and teams who want to move past burnout, strengthen connections, foster a culture of trust, and use communication to fuel engagement, retention and revenue growth. Check out her website! www.tinapower.com

Why good communication requires presence, not performance.Effective communication isn't about perfecting your performance. According to Dr. Kate Mason, it's about being powerfully present.Mason is a world champion debater, executive communication coach, and author of the book Powerfully Likable. In her work coaching senior executives to communicate more effectively, she emphasizes that it's not about creating a performative persona, it's about uncovering the authentic communicator you already are. “The coaching is just bringing the real parts of you to the fore,” she says, “uncovering rather than totally building from scratch. A lot of people come to me and say, I need to be more warm or more insert adjective here. And I say, I'm not gonna help you be more warm if that's not what's coming naturally to you. I am gonna help you work out the thing you're already doing, the thing you're already saying, how to make that comfortable for people around you.”In this episode of Think Fast, Talk Smart, Mason and host Matt Abrahams discuss strategies for more present communication. From avoiding "imposing syndrome” to reducing “the delta between your real self and that corporate persona,” Mason's insights explore how we can bring more of our true selves to the table.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Dr. Kate MasonKate's Book: Powerfully LikeableEp. 210 First Impression to Lasting Impact: Use Status Strategically Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:32) - Why Confidence Is the Wrong Goal (03:55) - Bridging Your Real and Work Selves (05:27) - What Is Imposing Syndrome? (07:01) - Catching Yourself Shrinking (08:58) - Rethinking Imposter Syndrome (10:15) - Assertive vs. Agreeable (12:40) - Naming Your Communication Style (15:38) - What You Say vs. How You Show Up (17:43) - Body Language That Signals Openness (19:04) - Executive Messaging Lessons (22:01) - The Final Three Questions (26:51) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Go to Quince.com/ThinkFast for free shipping on your order and 365-day returns. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

When the disagreement happens, how do you show up? Are you frowning? Raising your voice? Or cowering? The difference between leaders who crumble and those who command calm isn't temperament. It's a practiced mindset. Conflict doesn't have to drain you; it can define you. The most influential leaders turn tense moments into turning points. In this lesson, we explore how to rise above the heat and handle disagreement with ease. You'll walk away thinking differently about conflict and maybe even proud when people disagree with you.Speak by Design University begins again January 1, 2026, with registration opening December 1. Join the waitlist now at speakbydesign.com/joinHosted by Ausha. See ausha.co/privacy-policy for more information.

Our guest for this episode is Tim McCarthy. He founded The McCarthy Consultancy in 2016 to offer confidential Executive Coaching, Business Consultancy, and Communication Coaching. His mission is to help individuals and organizations unlock their full potential and achieve lasting success.McCarthy brings a rare blend of experience from the executive, sports, and media worlds. He has held top leadership roles in major organizations, including Ulster Bank Group, An Post, BUPA Ireland, and Hello.ie, building several successful direct-to-consumer businesses in finance and insurance. A graduate of National University of Ireland Galway (NUIG; Executive MBA) and University College Cork (UCC; Training & Development), he is also a Qualified Financial Advisor and experienced board member across both commercial and nonprofit sectors.In sport, he represented Ireland over 100 times in basketball, serving as both national team captain and coach. He has also coached Gaelic football and hurling at senior club and county levels. He also is a member of the Irish Basketball Hall of Fame.McCarthy is a seasoned international speaker on leadership and performance. His media credentials include five Olympic Games as a basketball commentator for RTÉ, GAA coverage for The Sunday Game, and interviews with global icons like Tiger Woods and Michael Jordan.More on McCarthy can be found here:About the McCarthy Consultancy - Lead with intelligenceThe McCarthy ConsultancyThe Big Interview with Timmy McCarthy: 'My mortality had been challenged - then my humanity was'

Which skills really make the difference at the top of the HR profession?In this episode of HR Coffee Time, you'll meet the brilliant Jane Beeston, Chief People Officer at Colart. With nearly 40 years of experience in HR – spanning generalist roles, transformation, and international work – Jane has a huge amount of insight to share.We learn from her about the shift from HR Director to CPO, what the role really involves, and how she's built strong relationships with her CEO and board. Jane talks openly about the communication skills she's had to develop, how coaching training changed the way she works, and why staying curious (and occasionally sticking her nose into things!) has helped her make a bigger impact.Whether you're working towards a CPO role or simply want to grow in confidence and influence, there's plenty to take away from Jane's story.Chapters from This Episode[00:00] Welcome & introduction to Jane[02:00] Jane's path to becoming a CPO[04:00] Why the CEO relationship really matters[07:00] What changes when you move into a CPO role[08:00] What a board does (and how to work with them)[10:30] How Jane improved her communication skills[12:00] Staying connected across a global team[14:00] Getting your message to stick across the business[15:00] Why coaching skills have made such a difference[16:00] How curiosity helps you grow and influence[18:00] Common challenges in the CPO role[19:00] How Jane approaches communication in practice[22:00] Looking after your wellbeing in a demanding role[24:00] You don't have to do it all alone[25:00] Advice for anyone who wants to be a CPO one day[27:30] Jane's experience of cross-functional projects[30:00] Prioritising what matters most[32:00] If you're stepping into a CPO role: own it![34:00] Courses and continuous learning that helped[36:00] Learning to work across different countries[37:30] Final thoughts and thank youUseful LinksConnect with Fay on LinkedInFay's websiteFay's HR leadership programme – Inspiring HR LeadershipConnect with Jane Beeston on LinkedInOther Relevant HR Coffee Time EpisodesEpisode 53: Why Coaching Skills Can Help Your HR Career (and How to Develop Them) with Charlie WarshawskiEpisode 130: Build Managers' Confidence and Skills with the Coaching Two-Step with Jude SlaterEpisode 43: The One Thing That Will Boost Your Resilience Throughout Your HR Career with Tom ClearyEpisode 32:

Paul Zohav, M.Ed., brings a wealth of experience to Marriage and Communication. With a master's degree in counseling from the University of Virginia, Paul is academically skilled, professionally experienced, and compassionate. Today, with well over thirty years of professional experience as a counselor, chaplain, and domestic violence counselor, he devotes himself to supporting couples and families at Marriage and Communication Coaching in Tucson, Arizona. Over the past ten years, Paul has supported more than two thousand couples. Beyond his professional achievements, Paul's expertise is enriched by his 25-year marriage to his beloved wife, Rita. He has recently published is book. Marriage and Communication: Recipes for Life! Available on Amazon at: Marriage & Communication: Recipes for Life!: Zohav, Paul Paul's Website: Home | Online Marriage, Parent & Teen Communication Coaching | Tucson, AZ | Marriage and Communication Coaching

One year after our first conversation with communication coach Mark Burlinson, we're back to explore how effective communication can shape every facet of an organization—from leadership and team dynamics to customer relations and community engagement.For non-profits and mission-driven businesses, communication is more than messaging—it's a strategic tool that fuels collaboration, strengthens culture, and amplifies impact. In this episode, we reconnect with Mark to dive deeper into how communication coaching is being applied across departments to help organizations align their purpose with day-to-day practices and long-term goals.The Good Guide to Business presented by Capital Vacations focuses on featuring conversations with local businesses, organizations and leaders spearheading social and environmental change across our 48-county service area.Production and Editing: Meredith Radford, Nick Hill, and Alyssa Parker.Check out our sponsors!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Activate Good⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Capital Vacations⁠⁠

Stay sharp, sound confident, and speak with impact — even when you're put on the spot.Communicating clearly is challenging enough when there's time to prepare. But in most situations — whether in meetings, casual conversations, or high-stakes moments — we rarely have the luxury of scripting our words. We must think and speak in real time.Spontaneous communication is a daily challenge, yet few of us receive formal training in how to handle it with poise and confidence. So how can we stay composed and communicate effectively when put on the spot? Drawing on years of experience, our expert coaches — including a sports broadcaster, FBI negotiator, UN interpreter, game show host, NFL referee, and Sotheby's auctioneer — share their final pieces of advice to help answer that question.In this special episode of Think Fast, Talk Smart, the Spontaneous Speaking miniseries concludes with powerful tools, frameworks, and tips for staying calm, organizing your thoughts, and speaking with clarity under pressure. Matt Abrahams shares practical strategies and exercises designed to help you build lasting habits and sharpen your impromptu speaking skills.Whether you tend to freeze when caught off guard or simply want to express your ideas more effectively on the fly, this final installment will equip you to not only think fast — but speak smart.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business  Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:56) - The Power of Structure (05:48) - Expert Tip: Trust Yourself (06:09) - Expert Tip: Project Confidence & Provide Value (07:48) - Expert Tip: Ask for What You Need & Visualization (10:15) - Expert Tip: Review & Reflect (12:15) - Expert Tip: Use an Encouraging Tone (12:36) - Expert Tip: Turn Observation into Storytelling (14:29) - Conclusion    ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.   

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there's no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby's auctioneer.Part 1: Preparation and MindsetDiscover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.Part 2: Mastering the MomentLearn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.Part 3: When Things Go WrongFind out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business  Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:42) - Focus on What's Next, Not What Went Wrong (04:40) - Failure with Confidence (06:45) - Flexibility Over a Fixed Plan (08:28) - Staying Cool in Public Slip-Ups (10:36) - Using Laughter to Reset (13:05) - Gracefully Correcting Yourself (14:42) - Staying Calm Under Pressure (19:40) - Listener Exercises on Reflecting to Improve (21:56) - Conclusion   *****Stay up to date on the next great discovery at Stanford by signing up for the Stanford ReportBecome a Faster Smarter Supporter by joining TFTS Premium.      

Send us a textDo you ever feel like a fraud in professional settings despite your accomplishments and expertise? In today's episode, I'll explain the psychology behind imposter syndrome and give you practical communication strategies for overcoming it.In This Episode You'll Learn:The science behind imposter syndrome and why it affects 70% of professionalsThe five distinct types of imposter syndrome and how to identify which one might be affecting youHow undermining language patterns reinforce negative self-perceptionFour powerful strategies to transform your communication and build authentic confidencePractical applications for high-stakes scenarios like meetings, performance reviews, and handling criticismThis Week's Challenge:Track one specific undermining phrase you use regularly and consciously replace it with a confident alternative. Notice how this small shift impacts how others respond to you and how you feel about yourself. Share your experience with me on social media!—------------------------------------------------Connect with Kele for more leadership insights: LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/ Instagram: https://www.instagram.com/thetailoredapproach/ Website: https://thetailoredapproach.com 

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there's no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby's auctioneer.Part 1: Preparation and MindsetDiscover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.Part 2: Mastering the MomentLearn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.Part 3: When Things Go WrongFind out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.Episode Reference Links:Chris Voss - Former FBI Negotiator, Keynote SpeakerChris Voss's Book: Empathy and Understanding In Business  Annabelle Williams - Paralympic Champion, Sports BroadcasterGiampaolo Bianchi - United Nations InterpreterBrad Rogers - NFL Referee, ProfessorPhyllis Kao - Sotheby's AuctioneerPeter D Sagal - Game Show Host, AuthorConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:12) - Pressure and Preparation (06:03) - Cognitive Load and Focus (08:47) - Speaking with Clarity (10:25) - Building Instinct Through Practice (12:29) - Overthinking vs. Acting Fast (14:09) - Staying Present Under Pressure (14:49) - Make It About the Audience (15:50) - Handling Public Scrutiny (17:54) - Physical Rituals to Manage Nerves (19:27) - Grounding Techniques Before Speaking (22:01) - Listener Exercises for Better Speaking (25:18) - Conclusion  *****Stay Informed on Stanford's world changing research by signing up for the Stanford ReportBecome a Faster Smarter Supporter by joining TFTS Premium.     

How can you protect your power, status, and influence in communication? Learn from Amy Carroll, a communication coach and author of 'Ego Tango,' on how to advocate for yourself, manage pressure, and communicate with strength. She explains the cost of Predator and Prey and how to step into Partner to neutralize the invisible power game. She demonstrates 4 different external behaviors to project confidence under pressure. Tune in to this episode to discover: ✔️ The Predator, Prey, Partner model explained. ✔️Key behaviors to manage communication effectively, including mastering silence and the downward inflection. ✔️ How to show self-respect to enhance the value of the respect you give to others. ✔️ Tips for shifting from prey to partner for powerful and balanced interactions.   Download a complimentary e-copy of her book The Ego Tango, 7 Partner mindset techniques to get more of what you want, more often, with less hassle. Just drop Amy a note in the subject line: free copy of The Ego Tango www.carrollcoaching.com/contact/ For more resources (podcast, videos, newsletters) check out Amy's website:  www.carrollcoaching.com and connect with her on LinkedIn: www.linkedin.com/in/carrollcoaching/ and IG: www.instagram.com/amycarrollcoach/   ✅ Free Newsletter: https://assertiveway.com/newsletter/   ✅ Free Resources FREE Training & presentation on How To Be Assertive Without Being Rude, Aggressive, or Offensive: https://assertiveway.aweb.page/assertivenotrude  30 min Amplify Voices Strategy Session: https://calendly.com/assertiveway/amplifyvoicesstrategycall Sign Up for Our Email Newsletter: https://assertiveway.com/newsletter/ Ivna's Unapologetic Voice Stories: https://assertiveway.aweb.page/ivnastories From Rambling To Articulate PDF Guide: https://assertiveway.aweb.page/articulate Podcast episode lists by theme: https://assertiveway.aweb.page/speakyourmindunapologeticallytopics Women in Tech Leaders Podcast Interviews: https://assertiveway.com/womenintechpodcastguests/ Podcast Summaries & More Email Newsletter: https://assertiveway.com/newsletter Our Linkedin Blog Articles:  https://www.linkedin.com/newsletters/6863880009879306240/   TEDx Talk How To Speak Up Safely When It's Psychologically Unsafe: https://assertiveway.aweb.page/safespeak 10 Day free Assertive And Liked Challenge: https://assertiveway.aweb.page/beassertiveandliked Assertiveness free training: https://assertiveway.aweb.page/getahead Other Free resources: https://assertiveway.com/free/ Podcast page: https://assertiveway.com/podcast-speak-your-mind-unapologetically/   ✅ Listen on the Speak Your Mind Unapologetically podcast on Apple Itunes: https://podcasts.apple.com/us/podcast/speak-your-mind-unapologetically-podcast/id1623647915      ✅ Listen on Spotify: https://open.spotify.com/show/6L1myPkiJXYf5SGrublYz2   ✅ Order our book, ‘Unapologetic Voice: 101 Real-World Strategies for Brave Self Advocacy & Bold Leadership' where each strategy is also a real story: https://www.amazon.com/Unapologetic-Voice-Real-World-Strategies-Leadership-ebook/dp/B0CW2X4WWL/   ✅ Follow the show host, Ivna Curi, on LinkedIn: https://www.linkedin.com/in/ivna-curi-mba-67083b2/     ✅ Request A Customized Workshop For Your Team And Company:  http://assertiveway.com/workshops   ✅ Work With Us Workshops: http://assertiveway.com/workshops   Break The Silence: https://assertiveway.com/communicationculturetransformation/ Services: https://assertiveway.com/offerings Contact me: info@assertiveway.com or ivnacuri@assertiveway.com Contact me on Linkedin: https://www.linkedin.com/in/ivna-curi-mba-67083b2 Website: https://assertiveway.com   ✅ Support The Podcast Rate the podcast on apple: https://podcasts.apple.com/us/podcast/speak-your-mind-unapologetically-podcast/id1623647915 Ask me your question for the next episode: https://www.speakpipe.com/speakyourmindquestion

Have you ever wondered how the physical act of speaking can improve your communication? Kevin sits down with Michael Chad Hoeppner to discuss the physical nature of communication and exercises we can do to get better. Michael challenges our common assumptions about speaking, such as believing it's purely a mental activity. Instead, he introduces the concept of embodied cognition, explaining how communication is a physical activity involving over 100 muscles and should be approached like athletic training. Michael shares the science behind thought suppression and why focusing on "not saying um" is counterproductive. He also talks about the Five Ps of vocal variety (Pace, Pitch, Pause, Power, Placement) and how they impact your message. Listen For 00:00 Introduction and Episode Overview 02:00 Meet Michael Hoeppner 04:00 The Journey to Communication Coaching 08:00 The Physical Side of Communication 12:00 Why Thought Suppression Doesn't Work 16:00 Tips for Reducing Filler Words 20:00 Exercises for Clear Communication 24:00 The Five P's of Vocal Variety 28:00 Managing Nerves When Speaking 32:00 Final Thoughts and Book Information 35:00 Closing Remarks Michael's Story: Michael Chad Hoeppner is the author of Don't Say Um: How to Communicate Effectively to Live a Better Life. He is an adjunct professor at Columbia Business School and the CEO and president of GK Training, a firm dedicated to giving individuals, companies, and organizations the communication skills necessary to reach their highest goals in work and life. As an individual speaking coach, his clients include Andrew Yang, Swiss Re, Xerox, The Boston Consulting Group, Pfizer, Columbia University Business School, NYU Law School, Macy's, Special Olympics chairman Tim Shriver, and others. His expertise lies in every aspect of communication: public speaking, business development, executive presence, interpersonal agility, email skills, and speech writing. Hoeppner is one among the growing chorus of voices identifying the link between the physical aspects of spoken communication and broader issues of health and wellness. https://dontsayum.com/ https://www.linkedin.com/in/michaelchadhoeppner/ http://www.gktraining.com/ This Episode is brought to you by... Flexible Leadership is every leader's guide to greater success in a world of increasing complexity and chaos.  Book Recommendations Don't Say Um: How to Communicate Effectively to Live a Better Life by Michael Chad Hoeppner Moby Dick by Herman Melville  Like this? Mastering the Art of Public Speaking with John Bowe Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes    Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP  

We're taking a short break ... A milestone moment calls for thoughtful reflection. After producing over 50 episodes and reaching more than one million downloads, we're taking a strategic pause to reimagine The Art of Communication podcast for you.Since launching our journey exploring the nuances of communication, we've been overwhelmed by your enthusiastic response. This podcast has grown beyond our expectations, creating a community of listeners passionate about improving how they connect with others. We want to maintain high standards, which is why we're stepping back during spring and summer 2025 to refresh our approach.In the meantime, we encourage you to explore any episodes you might have missed. And please, share your favorites with friends who might enjoy these conversations! We're excited about crafting something even more valuable when we return with a super modern take on communication lessons learned. You can connect with us directly via robinkermode.com with any ideas or feedback you have – we'd love to hear from you!

Send us a textThe Power of 'I Get To' with Guest Paul Zohav

The Power of Silence.Silence isn't just the absence of sound - it's a secret weapon in communication. Whether you're delivering a speech, truly listening, or having a heartfelt conversation, knowing how to embrace silence can transform the way you connect with others.In this episode, Robin Kermode and Sian Hansen dive into the power of silence, exploring how mastering it can deepen your relationships, boost your confidence, and sharpen your communication skills. Tune in for another fun and insightful chat as they uncover why sometimes, saying nothing says it all.

How do great leaders create lasting communication habits? If you have followed all 50 lessons you are now wondering, "How do I take what I've learned and turn it into lasting change?" Start with believing the change is possible and then build your desire for change. Want to deliver clearer updates, craft more compelling stories, and exude confidence every time you speak. You'll learn the proven steps to developing new communication habits—starting today—and hear inspiring stories of how others have elevated their skills.While this is the end of the lesson series; it's the beginning of your practicum. Now, practice is required to create those new habits. ***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. If you register by December 31st, you will receive the full Anniversary plan in its entirety and the discounts. Hosted by Ausha. See ausha.co/privacy-policy for more information.

We're excited to bring you our exclusive Anniversary Edition of Speak by Design University.When does it start? January 1, 2025.What's included?Weekly group lessons focused on monthly themesWeekly group coaching, addressing topics brought by membersMonthly Signature Training (12 trainings valued at $8340!)Full access to our Vault of video lessons and workbooksNetworking with other driven professionalsOption to include private coachingJump in now and set yourself up for a transformational year ahead! This deal will expire December 31st at midnight. Take a look at www.speakbydesign.com/join. Hosted by Ausha. See ausha.co/privacy-policy for more information.

How do you define a great coach? Is it someone who simply listens, or someone who motivates, guides, and teaches with clarity? In this lesson, we unpack the art of coaching—an essential skill for everyone, regardless of their role. Whether you're managing a team, working across departments, or guiding a peer, coaching is your chance to inspire growth and impact at every level.Join us as we explore the five pivotal coaching moments in professional relationships. From establishing rapport to setting growth expectations, providing actionable feedback, and mastering the art of listening during vulnerable moments, this episode is packed with practical strategies to elevate your coaching game. Learn how to transform your feedback into motivation, avoid common pitfalls, and design the future you want for yourself and those around you.Don't miss this dynamic conversation—it's time to coach with clarity and compassion.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Coaching Great Writing as a Leadership SkillLeaders, here's a reality check: the presentation may impress in the moment, but it's the written word that endures. Your emails, memos, and documents are what people reference, share, and rely on long after the meeting is over. That's why great leaders don't just write well—they coach their teams to write with clarity, impact, and precision. In this episode, we're giving you the tools to level up your own writing and guide your team to do the same.Discover how to master the 3S model of great writing: strategy, structure, and style. From crafting an outline that sets the foundation, to using vigorous language that eliminates fluff, we're sharing actionable tips to make every word count. Whether you're helping a team member refine their message or shaping a critical communication for your organization, these tips and tricks will transform the way you approach the written word. Tune in and learn how to create writing that's clear, compelling, and built to last!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Sharing communication pet peeves with co-workers strengthens relationships and elevates communication immediately. This does more than formal performance reviews! Do you know what gets under your skin when someone speaks or communicates? More importantly, do you know what gets under your audience's skin? In this lesson, we explore the fascinating—and sometimes hilarious—world of communication pet peeves. From overused buzzwords like "manifest" and "robust" to distracting filler words and emails longer than a smartphone screen, we explore how these quirks can derail connection and productivity. But here's the twist: these pet peeves aren't just nuisances; they're opportunities for self-awareness and growth.Join us as we share real-life stories from leadership teams and explore how opening up about communication pet peeves can lead to stronger relationships, clearer messaging, and even a bit of team bonding. You'll learn how to identify your own communication blind spots, give and receive constructive feedback, and turn those pesky pet peeves into a playful and productive tool for personal development. Don't miss this lighthearted yet transformative conversation—it might just change the way you communicate forever!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Have you ever stopped to think about your own communication preferences? Do you expect email replies within hours? Do you prefer phone, video, email, or in person meetings? Or maybe you dread the ambiguous "check-in call" on your calendar? Here's the thing: unspoken preferences often lead to unnecessary friction and misunderstandings within teams.Leaders need to discuss communication styles with peers and team members openly—especially when working with new hires or cross-functional teams. You'll learn how small adjustments, like renaming meeting titles or sharing pre-reads in advance, can dramatically improve team dynamics and decision-making.Discover the questions every leader should ask to streamline communication and create a more collaborative, productive, and enjoyable workplace.Take this step to remove friction—your team will thank you.How you speak is how you lead. Want to study this with other leaders? Take a look at our 25th Anniversary Edition of Speak by Design University. Register by December 31st to partake in Your Most Powerful Year: www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Registration is now open for Speak by Design University: 25th Anniversary Edition, Your Most Powerful Year Yet.speakbydesignuniversity.com/anniversaryImagine 12 months of vibrant, career-enriching training sessions, each designed to equip you with masterful tools to influence, engage, and inspire. From dynamic communication strategies to powerful frameworks that make preparation easy and fun, this program will give you a whole new perspective on your capabilities.It's your time to go for it. Make 2025 the year you feel brand-new, sharp, and wise. This is more than a course; it's an enlightening experience that will transform you into a more confident, influential leader.Hosted by Ausha. See ausha.co/privacy-policy for more information.

When you understand how power dynamics work, you can improve relationships around you immediately. This works at every level of the organization. Learn how to re-balance the power in one-on-one relationships. Maybe you need to give more power to your team members or take some power back. We will examine seven sources of power—from authority and expertise to charisma and knowledge of organizational goals—and learn how to assess and leverage them in your unique work relationships.We'll also explore common workplace politics and how to recognize when it's not just a feeling but a real barrier. With practical insights on handling exclusion, feeling set up to fail, or lacking visibility, you'll learn to shift your mindset and take action. Whether it's building your own authority or helping your leader feel more empowered, this episode offers tools to reclaim control and foster stronger, more balanced connections in your professional life.*****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

The Importance of Energy. How important is energy when engaging an audience? What is the right level of energy? And how can we change our energy levels?Discover how physical and mental preparation can help you channel that "sweet spot" of energy for different situations — from meeting rooms to large gatherings.Join Robin Kermode and Sian Hansen as they discuss how different types of energy can change our communication style in another fun episode of this podcast series.

Only two months left of the weekly podcast! Then, we are taking it private in Speak by Design University. If you are enjoying, please leave us a review.Be watching your email for some special offers that start in January 2025.Next year is our 25th Anniversary Year, and we are making it a special year.Email us at team@speakbydesign.com if you wish to be added to the mailing list. ****This December we are offering a special workshop on Delivering and Receiving Truth Bombs. Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Leaders, make your words count. Great leaders don't clutter their speech with unnecessary descriptors or softening phrases. Instead, they use simple, clear language that sticks, crafting messages that are easily memorizable and impactful. In this episode, we delve into the art of choosing powerful words and positioning negative language to drive change without overwhelming your audience. Discover how to use language that inspires action and shapes culture.You'll learn how to identify phrases that weaken your message and replace them with assertive, forward-moving words. From avoiding "ly" adverbs and filler phrases to embracing bold verbs and positive language, this discussion explores the subtleties of leadership language. Tune in to transform your words into tools of influence and set a higher standard for yourself and those around you. Make every word count – your team and vision deserve it.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Do you feel like your meetings are missing the mark? You're not alone! Do you want to design meetings that improve culture and drive better business results?In this lesson, you'll discover how to transform your gatherings into memorable, impactful experiences that people will actually enjoy—and remember for years to come. Through real-life stories of leaders who mastered the art of gathering, you'll learn how to foster connection, creativity, and collaboration among your team.We'll walk you through the three essential elements of a great meeting: thoughtful planning, interactive facilitation, and surprise factors. Whether you're hosting a brainstorming session, strategy meeting, or a cultural team-building event, this lesson will give you the tools to create gatherings that inspire action, strengthen relationships, and leave everyone talking long after it's over. Get ready to make your meetings the highlight of your team's week!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

In today's episode, we have the privilege of connecting with Dr. Aman Bhonsle, a highly qualified Psychosocial Analyst, Youth Mentor, Relationship Counsellor, and Trainer in Applied Transactional Analysis. His expertise in Creative Problem Solving, Anger Management, Communication Coaching, and facilitating Mindset Makeovers is a testament to his deep commitment to his ongoing passion for “stories” & “people”...  Dr. Bhonsle's approach to therapy is culture-sensitive, logical, practical, and evidence-based. Currently, he leads the Mindset & Human Technology Project and Workshop Developments at the Heart to Heart Counselling Centre in Mumbai, India. In addition to this, he is a widely published author – most recently releasing a handbook on TA titled Essential TA: A Common Sense Psychology.  Ready to delve into Dr. Bhonsle's groundbreaking discovery: “The greatest story out there – is the story that we tell ourselves every day on how we'd like to live our life”? This is your chance to learn from his insights. Jump into the conversation now! This discussion covers:  How your relationships can be influenced by certain factors you may be unaware of. The importance of recognizing the role you play in various situations.  Why taking ownership of your pain is so powerful.  What “ego states” are, and how to dismantle them. Stay connected with Dr. Bhonsle and his innovative work. Follow along here to be part of our community of ongoing learning and growth. Episode also available on Apple Podcasts: http://apple.co/30PvU9

Do you have disengaged colleagues? Maybe some apathetic folks? This lesson is about the leader's ability to empower their team to create the culture. It's not about dictating the values and hoping the team falls in line. It's about empowering each team member to actively shape the culture they want to thrive in. You'll hear real-life examples of how we've helped organizations and teams take ownership of their values, using simple yet profound exercises that spark motivation and align everyone toward a common vision.Wondering how you can move apathetic team members from passive to proactive? This lesson will equip you with practical strategies to foster engagement, drive ownership, and breathe new life into your team's shared culture. Dive in and learn how you can make your team the change they wish to see.How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Unlock Your Team's Full Potential with Better CommunicationIn this lesson, learn how to increase team effectiveness through communication and deeper relationships. If you've ever wondered how to inspire your team to work better together, maintain momentum, and even accelerate their productivity, this lesson is for you. We'll explore how improving the relationships between team members—and between you and your team—can dramatically impact overall performance. Strong team dynamics lead to greater collaboration, innovation, and an energized work culture.We'll also cover strategies for overcoming common challenges, such as negative beliefs that create distance between peers. Learn how to change the way you think about your team to foster connection and trust, and how small actions, like introducing personal recognition and organizing meaningful team activities, can transform the way your team operates. Tune in to this episode to discover actionable insights for turning your team into a high-performing, cohesive unit!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Confusion slows everything down. Get better at managing your own confusion, helping clarify ideas and processes for others, and simplifying complex concepts. That is what we will be doing Nov 5th, 6th, and 7th in our 3-Day Workshop to "Conquer Confusion". Replays are available if you miss the "live" event.All Speak by Design members will receive the workshop and our 2-hour signature training on Handling Difficult Situations on Nov 13th. Sign up by October 31st to save your spot: https://speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Do you need to shine a brighter spotlight on your ideas and initiatives at work? To create real impact, you need to be seen and heard. In this lesson, we explore how to boost your professional presence and get the visibility your ideas deserve. Whether you're looking for small, actionable tips or big, bold strategies, we've got you covered.Discover how to:Ask smart questions that put you on people's radarStrengthen your physical presence to command attention in meetingsInitiate conversations that matter – and spark interest in your ideasShare your wins and ideas without sounding self-centeredLeverage special projects, podcasts, and panels to leave a lasting impressionIt's not just about getting noticed – it's about making sure your work and vision stand out. Listen in for practical, proven tips to start elevating your visibility today.

Earning a promotion requires meeting expectations AND standing out as the obvious choice. In this lesson, we explore what it truly takes to campaign for that next level. The first step? Understand the measuring stick—what does your organization expect for the next role, and how can you clearly demonstrate your impact? But beyond meeting expectations, we explore how you can create undeniable visibility by running a thoughtful, proactive campaign.This episode unpacks strategies for presenting yourself as a mature, confident leader, ready for the next challenge. We discuss the importance of calm communication, handling difficult questions gracefully, and delivering standout presentations that leave an impression. You'll learn how to build impactful stories that your sponsors and supervisors can share with senior leaders, creating a clear case for your readiness. Plus, we cover practical tips on everything from managing your wardrobe to showing up more visibly in your organization, ensuring you're always on their radar. Discover how to make your promotion campaign efficient, effective, and fun!****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Want to improve your relationship with your leader? In this lesson, we share powerful tips that will help you build a stronger, more aligned connection with your leader. From shifting your mindset to offering solutions, these strategies can transform your professional dynamic.Learn how to communicate more openly, extend trust, and become a true partner. You'll also discover how to offer encouragement and act like a consultant in problem-solving. Start building a better relationship with your boss today.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

Ever feel like you've made a bad first impression, or perhaps yesterday's meeting just didn't go as planned? It's easy to dwell on past mistakes, but the key to growth is realizing that every day is a new opportunity for a fresh start. Learn practical strategies to rebuild your reputation at work and create lasting positive impressions. From mastering your first 30 words to refreshing your look and mindset, these actionable tips will help you take control of how you're perceived.Physically and mentally reset with small changes, such as opening up your body language, dialing up warmth, and matching the energy of your colleagues. This isn't about starting over completely but adjusting how you show up today. Tune in to discover six essential takeaways for making that all-important fresh start—because your most recent interaction matters more than you think.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.

In this episode, I talk about: My roadtrip to drive my dog from NJ to TX Ways to incorporate fun and ease into your relationship (even when you don't have a lot of time together)WORK WITH ME 1:1 https://stephanieganowski.typeform.com/to/Fm6LGfa9Join Sex Meditationshttps://meditations.supercast.comSubscribe to my YouTube:https://www.youtube.com/channel/UCiCp3BxQ_pz4-tQRZQCd6sw

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.Episode Reference Links:Burt Alper: WebsiteStanford Profile: Website Ep.102 Create a Presence: How to Communicate in a Way Others Can Feel: Website / YouTube Ep.70 Keep 'Em Coming: Why Your First Ideas Aren't Always the Best: Website / YouTube Original Episode - Ep.5 From Monologue to Dialogue: How to Handle a Skeptical Audience: Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces the episode and guest Burt Alper, a fellow strategic communication lecturer at Stanford GSB(00:00:55) Handling Direct ObjectionsConfronting direct objections during presentations, particularly in professional settings like executive meetings or at the GSB.(00:02:37) Preparation for ObjectionsThe importance of preparation when anticipating objections and strategies for foreseeing potential pushbacks.(00:03:50) Emotional vs. Logical ObjectionsDistinctions between emotional and logical objections and how these types of objections manifest in conversations.(00:06:09) The Power of ReframingThe technique of reframing in objection handling and altering the context of a conversation to address concerns without conceding.(00:08:17) The Role of ParaphrasingParaphrasing as a critical skill for clarifying and addressing objections, with the benefits of accurately restating concerns to ensure mutual understanding.(00:12:11) The Final Three QuestionsBurt Alper shares the best communication advice he's received, a communicator he admires, and his ingredients for successful communication.(00:14:55) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.