Podcasts about Hov

Som den låter och mitt i natten! Man står och gapar och kan inte få nog. Lyssna på alla avsnitt i Sveriges Radio Play. Sången, eller vad man nu ska kalla det, är fylld av trastkrax, gummitutetjut och pepparkvarnsrasp om vartannat.Den här gången har författaren Tomas Bannerhed klivit ut i vasshavet för att lyssna och kika på en av våra största sångare, nämligen trastsångaren. I programmet läser också Reine Brynolfsson nyskrivna fågeltexter av just Tomas Bannerhed.Kontakta oss gärna på: bbv@sverigesradio.se Producent: Emmy Bergkvist/Munck Studios

Kiera and Dana perform a practice autopsy mashup. In this episode, they specifically take a look at multi-location practices, and how to make all of them profitable instead of just one or two. Topics discussed include overhead, associates, marketing, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today is such a special day. I have the one and only Dynamite Dana. I think that that's what we're sticking with. I think it's better than the other nickname that we came up with. But Dana, if you guys know her, you love her. She's been in a consultant with us for years. Dana, welcome to the show today. How are you?   Dana (00:17) Yeah, good morning. Thanks for having me. I'm excited. I don't get much like podcast time with you. It's usually with him. So it's a fun morning for me.   Kiera Dent (00:26) I   know Dana's a rock star. ⁓ I, yes, I can sell a little podcast and yes, that's fun to do, but it's more fun to have someone on here. So I sent Dana a message and I had it like in the afternoon. And then I was like, Ooh, my schedule changed and moved it to like first thing in the morning. So Dana, thanks for being easy to accommodate. but I think that that's you. You're just always there, always willing to help and offices love you for that. So   Dana (00:43) Yeah.   Kiera Dent (00:51) We have a fun topic, you guys. I love a good office autopsy. So Dana and are gonna kind of mash a couple practices together and dig into some practice profitability trends that we're seeing on an office autopsy. You ready for that today, Dana? Because I love these. Anything more than a good profitability story and how to get there, that's what it's about. And I think that that's what so many practices struggle with. They don't understand how to get profitable. They know that it's there. They know that it can be an illusion.   Dana (01:03) Yeah, this is exciting.   Kiera Dent (01:18) They know that it can be a reality for some. so Dana, I feel like some of the practices we've been dealing with lately, it's like actually making it turn into a reality rather than just as hope and a wish. So take it away. I know you've been working on this. I've been working on this. Let's have some fun today.   Dana (01:31) Yeah, it's been really fun the past couple weeks. I've been like able to just do a lot of numbers crunching a lot of future projections a lot of like hey what effort is it gonna take to like get things where we want them to be and it's really fun to give owners like the possibilities of What they currently have or where they want to be and so it's just been really really interesting the last couple weeks getting to do that and getting   Kiera Dent (01:43) you   Dana (02:02) offices to see like where they want to put their energy where they may need to put their energy and so it's just been numbers aren't you know I'm learning to love numbers more and more ⁓   Kiera Dent (02:14) Yes, did you hear that? Dana, did   you start out that way? Let's just let's just help listeners feel like is this a normal thing?   Dana (02:22) No, I mean, I am a systems girl through and through. And so, you know, I know how important the numbers are. And of course, like those are pieces I look at. But really, really being able to manipulate the numbers, to be able to project things, that is something that I've really had to dig into more and more. And it's been fun for sure.   Kiera Dent (02:45) Yeah, and I love the reason I highlight that is because for myself for Dana numbers were not something natural for some people it is just wired into you but I think for 90 % of human beings out there they would feel very similar to how you and I feel and so I just want to highlight that it's totally normal not to understand numbers but it is also normal to figure out how to use numbers and when you do it actually feels like like life becomes so much easier it's like   my gosh, there was an HOV lane this whole time. And I had no clue that there was like a fast pass, fast lane over there that if I would just learn my numbers and dig into it, I would honestly be able to do things a lot better. And so I think like, that's what makes me so excited Dana is this is where we also help practices. Like let's use the numbers to manipulate and actually do less work, more profitability and more ease. So kudos to you for digging in kudos for you, like admitting that systems are your gem, which I think it's easy, right? But to me, I'm like,   systems are only as valuable and only as important as the numbers are reflecting. Like, yes, we should put them in, but I'm like, if we're just putting systems in place, but we're not moving the dial, what does it matter? ⁓ You're going to be struggling. You're going to have financial stress. You're going to be like not happy. Use the numbers to figure out which system's broken and then go to work there. It becomes so much easier and less effort for sure.   Dana (04:02) Yeah, yeah, it's pretty magical to see. So yeah.   Kiera Dent (04:05) Right. All right.   So we have a couple of practices. We've got some that are multi locations. We've got some that are solo locations. And I think we should dig into some of these multi locations because multi locations I feel are like interesting families. And what I usually notice in multi locations, ⁓ oftentimes, depending upon the practice, these offices actually like one or two or three are super profitable. And then the other two are like sucking the practices dry.   And it's so interesting because we think like, let's get so many, which if your plan is like a DSO rollup or it's legacy, or you want to just expand your reach and you want to help more people, all those things are great and fine. but I think like figuring out how do I make my other locations profitable? Or if you're in a single location, I think a lot of these tactics will apply to you. So let's kind of dig into these multi-location places, Dana. ⁓ cause I think it's funny, like we've seen some offices where it's not funny. It's unfortunate that like two are doing so good. And so they expand and they open up more.   And then these other two are not doing so well. they're like two are profitable and two are not. So then we're not profitable all the way around and we're working our guts out. So let's talk about like, how do you fix that problem? And I think for solo practices, if you're in this boat, these things can apply to you too, if you're not as profitable, because I've also seen in solo practices where they've maybe added like a Medi Spa to it and maybe, and that's two technically different businesses under one roof.   If the spa is not doing well, like I just talked to someone the other day, their spa is sucking them dry, but the dental practice is doing well, but they think the practice needs help when it's like, no, no, no, the practice is fine. The Medi spa is the problem. Or if practices have multi locations, but it's all under one umbrella, they have no clue which practice is actually the problem practice. And I think that that's something we also see is they don't actually separate them out. So they're like, we don't even know which practice. So let's dive into it, Dana. You've been working with a couple like this. Let's kind of dig into some of your, your tips and tricks.   Dana (05:56) Yeah, and that's honestly exactly what we did in the beginning is, hey, let's separate and let's look at numbers individually for each practice so we can see.   Kiera Dent (05:57) you   Dana (06:06) as a whole, are we doing? Yes. But where are we profitable and where aren't we so that we know, like you said, how we can hone in and target our efforts on the ones that need a little bit more of a boost or show a little bit more of opportunity. And so once we figured that out, then it really is looking at fixed costs for individual practices. It's looking at overhead expenses and then it is really projecting out what does it take to get it to where we want to be.   So what do we actually need? And in this instance, it was really cool to be able to even dive a little bit deeper as far as, okay, well, if we take the doctor, if we take the provider away from the profit that's like...   Kiera Dent (06:51) Mm-hmm. Mm-hmm. ⁓   Dana (06:51) the practice is profitable and he's working in one of the other practices like what does that also cost the practice that is booming and so it's it was really fun to just map that out have them see that also too every time he's pulled to one of these other practices there is a cost to the   larger location. And so just getting them to see that it just helps him   make a better decision as far as   how much time that he is spending there versus associates and then getting the associates to help grow external practices. And it just, think gave him just a clearer picture. ⁓ And then we also looked at, okay, well, you know, considering investing in some marketing for these. So what does it take for how many new patients do we really need to get to that number? And then we kind of mapped it out and okay, well, what does the marketing spend look like for one year, for two years, for three years to get   there so then they had a timeline to ⁓ just be able to make decisions on.   Kiera Dent (07:57) Mm   hmm. Yeah. No, Dana, you brought up so many good points. And I think like, let's drill down into this a little bit, because you like, these are the things where numbers become so fun, because now it's just a plus b equals c. But if we do a plus b plus c, that's going to equal d. If we take a minus b, add c, what does that equal? ⁓ And so that's really where it's like looking at this. And so I think for a lot of providers, especially our powerhouse providers that started the practice made these profits.   practices and then open multiples, there can be this thought process of, well, I have to be in the practice all the time. Otherwise, the practice doesn't make money. And I think that is one way to live. But let's also like, choose our own adventure books. Like, let's go back in time, like we could have at the end of that chapter, it says, okay, option one is you're going to actually continue working like this, and you are going to be the provider in four locations. Or we can have you be where we powerhouse you.   in one or two or maybe all four, but it's a very sustainable schedule for you. And we work to build up the associates and the hygiene department and we make it to where all of them are flourishing with or without you. And to me, I like to choose option B, you can choose option A if you want, but that's like a sure shot to burnout. And I think so many multi-practice owners actually do this, like I'm gonna go to all the practices because I'm the strong producer, I'm the strong provider, I need to get these things going and you can.   but it's like for how long and is there another path? So drilling it down, Dana, I think let's talk about like, how can they do this other path with ease? Like what are some of the tactical things that we've seen with practices you're working with, with other practices that we've worked with in the past? Like what are some of these like tactical pieces? how can we, because I think that illusion is so strong that I have to be the producer, I have to be the one who hits the numbers. What else can we do and how long is that timeline realistically?   Dana (09:47) Yeah, I think the first and foremost is if you aren't going to be the provider in in the other practices It's really building strong associates really making sure that you're finding the right fit for Whether it's the main office whether it's one of the extension offices whatever it is that that associate really is the right fit and That you are calibrating really well and you are bringing in strong associates who want to grow these practices with you and alongside you because I get you can't be in every   practice you can but like you said it sure is a way to be exhausted and burnt out and start to just not love owning all of these practices.   Kiera Dent (10:28) Mm-hmm. And like, let's so as you said that it makes me think about like when you buy a practice I remember I was working with this this potential client We were looking at the metrics of this practice and they realized that like 70 % of the production of this practice was actually being done By procedures that this dentist didn't do so was like, well good luck buying that practice You only can do 30 % of this production. So yes, they may have produced like 1.5 or 1.9 like whatever it is   but slash 70 % of that because you won't be able to produce that unless you bring an associate in. And so I think when you talked about like, are the monthly costs of this practice? What does it actually take us to run? Let's do our second location. Well, you're so used to your practice right now because you're probably doing these expanded procedures. You're probably doing these higher ones. And most of the time, what I see is doctors are like, well, I'm just going to hire someone who can do bread and butter dentistry as my associate. So then I can just do these big surgeries. Well, if that's the case, we need to figure out.   Practice number two or practice number three, A, what are the actual full costs of that practice and what do we need to produce? B, can we produce that on bread and butter or do we need to bring in your specialty? If we need to bring your specialty in or if we're going to pull you out of current option A, like where you currently are with an associate, how much of the dentistry is actually being done by your specialty services? And do you need to hire an associate that can do some of those specialty services as well? This is where the numbers become so paramount because it's like, we produced   1.5 or we produce two or we produce three. Now we're going to open our next location. But like Dana said, like bringing on an associate, it's not just a good fit. It's also making sure that they have the procedure makeup mix that can offset your production loss when you're gone. Or you get very strategic of, okay, when I am in practice A, I'm only doing these high end ones. So I'm producing this amount. They're, they're funneling these exams to me. You also have to be careful because if your associate doesn't do these high end procedures,   they're not going to look for in exams. So that's when you calibrate your associates, you calibrate your hygiene team to look for it. And when you get to multi offices, this is where Zoom and virtual meetings become paramount because you get all associates together and we all start looking for it. So we actually become referring partners to one another within the practices. And we also get our hygiene team and or AI to make sure that all the, of us are diagnosing the same level. So these are the things where I'm like, this actually can make your   multi-practice ownership way easier if you get these good foundations in place. And like you said, Dana, you find an associate who's like just as good, if not better, if you need them to be, but looking at the numbers because just because your practice is producing 2 million, 2.5, 3 million, wherever you are before you open your second location, maybe it's 1.5, look to see how much of that is done by your higher end services because typically an associate coming out of school   or a newer associate who's bread and butter dentistry is usually producing like five to 6,000 a day. Well, look at what you're producing. And if we brought someone in, can they produce that? Or if straight out of school, they're producing like 2,500. So you might need to scale up or have multi associates. But I think also being strategic when you open these practices of what do my doctors on the low end need to produce? Because I know they're going to produce lower at the beginning. How can I calibrate them and work with them every single month, every single week?   How can we take x-rays and make sure from the get-go these associates are doing really well? And also how can my hygiene team make sure that they're all calibrated to be doing the exams that we want? I think like those things might feel hard, but choose your heart in the scenario of I'd rather do that and know what I actually have to produce rather than just thinking we're gonna like stamp and repeat when you might be the higher producer. Dana, that was a lot of thoughts. What are your thoughts on that?   Dana (14:08) No, I love that and you're exactly right. think looking at the service mix, knowing how much of your production comes from those things because then it's like how important is it to find that and what exactly am I looking for in an associate? you know, we talk about avatars a fair amount and it's just like that is what points you into building those pieces and honing in for exactly what you need to be successful.   Kiera Dent (14:34) Mm-hmm, and I'm really big also on like how can we scrap the cost down at the beginning? Because gosh like I don't have children Dana you have four and so I think Question mark you you probably speak to this better than I can obviously you can't because you've gone through it But my hunch is when you have a baby, it's really hard and then as they get older You're like shoot. Let's have another baby and maybe you've forgotten how hard baby is when they're a baby Is this true or false? I just tell me how it is like   baby grows up and then you have the next baby like did you maybe forget how hard it was to have a brand new newborn and you're like tell me about that like how is that parenting   Dana (15:08) yeah.   Well, yeah, for sure.   Your mind plays tricks on you and makes you think that it's going to be super simple. And yeah, it's just like each phase, right? You kind of forget how you look back, right? And you see the beautiful things, right? You see the things that were fun. You see how much they smelled so good and how little they were, you know, all those pieces. And yeah, you do remember or you do remember the highlights and you tend to forget like the long exhaust   you know, nights that can sometimes come with a little tiny human. So yeah.   Kiera Dent (15:43) Yeah.   And I think that's about practice ownership too. So when you look at it, you have forgotten when you go to buy your second location, the scrap and the hard and all the things you did to build that thing to be successful. Like literally we forget, I forget, I mean, I was talking to Shelby and I'm like, I remember paying Tiffany on straight Venmo. Why she continued to work with me. I don't know my Venmo account. there's a max that you can send every single week, month.   And I'm like, Tiff, I hit my limit. Like, I'll have to send it to you when it resets in like three days. How on earth the Tiffany keep working with me is question number one I have. And number two, like, that's not even something that I even like remotely think about in today's world. Like, things are so set up, but you forget all of that. And so I think when we buy practice number two or practice number three, and we're looking at these costs, let's not go for the bougie luxury of exactly what we have. Let's figure out what are the things that are going to make it consistent. Same software, same exams, same like   a operatory setup if possible, because those things actually make you move quicker and then your practices become standardized. So when you go from location to location, it's much easier. But those are gonna be some of the things that also keep the costs lower. So we don't have to produce as much with you in there and still have it be profitable because you can have a practice that's only producing say 70,000 or 80,000 without you there at a 50 % overhead.   and still shelling out to you 20 to 30 % profit, depending upon how you're paying your associates. And that's still a great practice. It does not have to be producing the numbers if you keep your costs within reason. And so I think also being careful that if you're not there and we don't need all these, like we don't need all the marketing for the second location. We don't need all the implant supplies. Like if that's not a part in our associates not going to do it, then make sure that we're not incurring that cost. Because what that does is I think that this is where we then get into the struggle.   of the profitability of the multi-practices that then fluctuates because we're standardizing, but we're also trying to make all of them the exact same when maybe that's unnecessary. So I think that's one, but then you also talked about marketing because every new location has a different makeup. They're going to have a different makeup of patients. And just because it worked in one area for your marketing does not mean it works in another area. So Dana, let's do a little dig. We have a hypothetical for, for practice location, two practices are profitable. The other two aren't.   What are some of the steps or things that we should look for to get these other two profitable? Because we kind of talked about like before you buy a practice or if you're already in it, like here's some things to do or looking for these different associates, but like, shoot, I'm already in it. I've got two that are great, two that are bleeding. What do I do on these bleeding ones to make them healthy?   Dana (18:22) Yeah. And I think it's multi-practice, single practice, whatever it is, it's knowing who you're trying to attract and where are they? And so it, you know,   If you're a pediatric practice, Well, who are the parents that we're targeting? Who are the moms that we're targeting? Where are they in the community? How can we get involved in the things that they're involved in? Whether it is even online Facebook groups or whatever it is. But I think it starts with knowing exactly who you want to walk through your door and where you find them around the location of the practice.   Kiera Dent (18:56) Mm-hmm. And that's going to help because also pay attention because certain areas will attract different parents. Like there's different demographics. There's different socioeconomics. Like, so just because you're trying to attract the Lululemon mom for one practice, you might be attracting the Walmart Target mom at another location. Both moms are amazing. Both children will be great, but you've got to do like the Lululemon mom.   has very different marketing tactics and what you're going to do and what your giveaways might be in that practice or whatever you strive to do, how you're going to involve in the community. I'm going to be at the Pilates. I'm going to be at the juicer places. I'm going to be at like Elixir. Like that's what I'm doing for my Lululemon mom. I'm going to be like, they're probably at charter schools more than they're at public schools. That's going to be a different mom. And then my moms who are the target Walmart moms, I'm going to be at like the community centers. I'm going to be at the rec centers. I'm going to be at the YMCA. I'm going to be at   The I don't know like the moose lot like whatever those ones are where lots of kids go you guys I don't have kids so clearly I'm not great at this but like that's why I'm not a pediatric dentist either ⁓ But you look at it those moms are gonna be different The moms who are about Walmart are going to want someone who is cost of like so you might throw membership plans in there because they're more for that the lululemon mom's probably going to want more of like the Nutrition and what can I do and what's the highest quality? They're not going for like your lowest like   like give me a deal, but your Walmart and your Target mom probably is. And so again, there's nothing wrong with either mom, but your marketing strategies will probably need to change. So when you're looking at that profit margin or the bleeding practices, is our marketing working and do we need to change it up? Agreed. Do we have enough new patients for that? I also think I'd be looking at my costs. Like do, our staffing right? Cause some of these bleeding practices don't have enough patients that we might need to scale back our team.   at those locations to where maybe we're working two or three days. Like that's a bummer, but we're going to hire more part-time employees rather than full-time employees until we can build up to that. And these are decisions that I just want to highlight. CEOs, this is why we get paid what we get paid because our job is to make these hard decisions. Our job is to say like, we don't have the space for this. So we tell the team, you don't just have to go like whack, like, all right, we're out. It's like, Hey, we've got two months that we can do this and I need to get this patient up to this amount. This is our BAM. This is what we have to produce.   And if we don't, we're going to need to cut back to three days. Like it's just a black and white conversation, but your job as a CEO is to make sure you're not bleeding money and you get those practices profitable. It's also, what can we do? Can I, can I go in and mentor that associate doctor? Can they come and watch me? Can we assist each other? So that way they see how I'm doing these procedures and I can help them get more confident in it. Like what needs to happen to get that production number up? What, what do I need to do for my assisting team there?   So again, it's not, and I think for these multi-practice owners, I think one of my biggest tips is you are not the solution. Pretend you are a puppeteer behind the screen. How do you get all these practices profitable without you being the one? Dana, what are your thoughts about that? Cause that's how I feel, but I'm curious how you feel.   Dana (22:03) Mm-hmm. No, I agree with you completely and I think that when they have the numbers when they look at those pieces when they can say, okay If I bring in an associate and they produce at this amount it will take me let's say While use pediatric as an example, they produce 300 an hour right or 300 per patient per new patient that comes in and then you can say okay Well, if we do it at that if we do it at the 450 level if we do it closer to the 700 per patient or per hour then   Kiera Dent (22:20) Mm-hmm.   Dana (22:31) it lets you see how quickly you can grow, how quickly you can get to the production that you need to cover your expenses, those pieces. And so I just think that you're 100 % right. And knowing the numbers to be able to make those decisions and make those critical cuts or those critical ⁓ avenues for success, it just truly, truly helps.   Kiera Dent (22:55) And it all comes back to the numbers. And I think when you know your BAM, like a true BAM, we're talking bare ace minimum, we're not going again. It's, it's like, think back to when you started the practice, that's bare ace minimum. Like, what do I need to do to scrap it down? We're talking top ramen versus filet mignon. We'll get to the filets, but we need to start here, grow up to it. Again, choose your heart. For me, it's way harder to be not profitable and cash flowing negatively rather than not hiring as much or cutting my supplies down or   limiting what we're doing or changing my hours up until I can get it there. Now, Dana, let's go into a weird one because a lot of times owners think like, especially like solo practice owners, that if my practice isn't profitable, I'm going to scale it down to like two or three days and then I'm going to go moonlight at another practice. This is like a very hot debate that I have within myself. like, what are your thoughts about that? I have very strong opinions about this, but I'm super curious because   That can seem like a plausible idea, right? Like, let's go work somewhere else. Let's bring in the money to cover this one while I build it up. Give me some thoughts on that if your one practice isn't doing as well.   Dana (24:01) Yeah. And you know, I can understand the notion of like wanting to do that, because it's like, I'm trying to stop the bleeding, or I'm trying to at least reduce the stress or reduce the feeling of this isn't growing fast enough, or it isn't as successful as they want. But then what you're doing is you're really limiting the potential, you're limiting the potential of the location that you already   have right to then go where you don't have unlimited potential. And so I just feel like to plug the energy and put the effort and put the focus on the practice versus I can understand the want to go find something that is steady and stable when this feels so uncertain or we don't know. But I do feel like you you put your energy and your focus on it and it will   be more profitable than if we went somewhere else where it's capped for sure.   Kiera Dent (24:57) Mm   hmm. It's fun debate that I really love and I love the perspectives and I think there's no right answer. You've got to figure out what's right for you. But I am very similar to Dana in the sense of I feel when you have an out of a second practice that you moonlight at, ⁓ it doesn't force you to innovate in your space. It's kind of like a bandaid where it's like, okay, yeah, yeah, this can bleed kind of like a second location or a third location that's not as profitable and your first and second ones are just covering up the pain of it.   ⁓ to where you're like all right we'll just go and we'll find money in another place versus like no if you have to sit in this place you will figure it out because there's no other option like the boats have been burned we have to figure out what we're going to do and we have to make this work and so that's kind of where i'm like sure i see it but i also think there has to be a date that's in stone of we will end by this time and i know i have to have it profitable   Same thing with your bleeding practices. I think when you put dates on it of like by this date, it has to be profitable and you have to have the self integrity within yourself that you will actually own that that you will work towards that because otherwise you said Dana like it's unlimited potential within your practice. It's also like you're limiting yourself by going to another location and I feel like if another location is easier for you, maybe being a practice owner is not right for you. And I say that with love and respect, like know thyself and be free.   ⁓ because I feel like, when you burn the boat to innovate, find it. Shelby and I were talking the other day and we like throughout this goal and Shelby's like, Kiera, I don't even know how we're going to do that. We've never done that before. And I said, I don't know either. We're going to figure it out. Like that's just how you have to operate. Like, I don't know. And so whether it's, need a coach or you need someone to guide you like Dana, like sometimes we're in the thick of it. I have coaches. I can't see. I call Liz all the time. I'm like, Liz.   I need your perspective because I don't know and I'm in it and I need you to be a bird's eye view for me of like, where do I need to navigate through this? Because the option is to go through it. It's not to like jump off board. ⁓ but maybe you need a coach. Maybe you need to like look at the numbers and figure it out. Maybe you need to realize I'm not the solution for it. And if I'm not the solution, then what are my solutions in the, in the coloring box or in my toolbox? Like I think when you remove yourself and you say, because it's not sustainable.   Four practices, one doctor and trying to be the profit producer for all of them. Like that's a hard ask even for a short amount of time. Sure, you can do it, but it's not sustainable. Like you will burn out. And I see these doctors coming in like crisp fried, like ready to give up everything. They have nothing left. They're becoming numb. They're becoming like detached from family members. They don't even get excited for things that used to make them excited because they're literally burnt to a crisp. So it's not a sustainable model. So why are we doing it?   cause we think it's easier. like we think moonlighting is easier versus like, no, let's fix the problem. Let's have a date in stone and let's move on. So Dana, I freaking love these conversations because it helps me see like one, you've got to know your numbers. The numbers will tell you what to do or not to do. Two, I think you've got to be really confident in making the decisions. Three, let's set some dates in stone and make sure that we're actually committed to figuring out the problems by this date. We're not pumping more money into it. ⁓ honestly, like   If I was looking and I had practices that weren't profitable, I think the only areas I would spend money are possibly marketing, possibly, but there's so much free marketing that you can do. So let's not throw money there if we're actually losing money. I would spend money on a great consultant, someone who's been there, done it and done it successfully to move you there because sometimes when we're in the thick of our problems, we can't get out of it. So that is another cost that, but again, I talked to a doctor there on cashflow row right now is what I call it. And I said, all right.   You have two choices. You're either going to rise up or you're going to rise out. Like you take your, like choose your heart. And to me, I'd rather like pay the money and commit and make the decisions and like follow through or turn it over. Like you're in cashflow row. There's no other option for you. So you've got to execute. ⁓ and really, truly like those are the main things that I would spend money on. And then I would look to see how can I cut my expenses and what do I actually have to do and produce to take the stress off to become profitable or at least not losing money.   That's like my only focus for that time and I don't let anything else distract me. It's very hard to put those blinders on, but I think that's also where an accountability coach, a consultant. Yes, I will toot our own horn. Dental A Team is really, really good at this. We do not let you steer away from it. I know you want to talk about marketing and I know you want to talk about like, but we need these supplies. No, that's a distraction from what's really going on. We need to get profitable and that's production, collections and overhead reduction. Like that's all you need to do during those moments.   So let's figure it out and let's find the way and put those blinders on and commit that we will always be profitable. Dana, I'm off my soapbox. Any last thoughts you've got? Because I clearly am passionate about this.   Dana (29:42) No, I love seeing the passion and you know, it just bleeds through in everything you do and and that's the passion that we have for our clients. And so when we see them in these situations and it's like, let's dig in together. Let's figure it out and put in the work.   Kiera Dent (29:55) Yeah, Dana, brilliant. love that you have clients like this. love that I have clients like these are the puzzles we love to help you with. So whether you're a solo practitioner or you're a multi owner practitioner or you're thinking multi ownership, whatever it is, like I really do think having a coach hopefully before you get to this spot, if you're already in the spot, rock on, we can still help you. So I think like whether you're in it now, like get the help, like throw up the life raft right now before it's too late. I really, it,   It stresses me out when clients come in and they're on cashflow row. It's like, it's okay. And it's okay. And it doesn't mean you're a failure. It doesn't mean you weren't a bad, like you're a bad business owner or I should have seen this coming. No, you're a business owner. Like this is real life, but like, let's get the help before it gets to be like, really like the water's already up to our neck. Like let's get it. Whereas maybe at like our chest and we're feeling the pressure mount a little bit, but there's still a little bit of breathing room rather than when it's like up to our chin. That becomes a lot harder, but still doable.   ⁓ Or like hey, let's be proactive kind of like I mean couples therapy I'm like, let's be proactive and do this before we need the divorce help like let's let's try and save the practices before so if we can help you I love to do practice growth calls with you like no pressure complementary to you We'll just look at the gaps in your practice give you a ton of value if it works for you and we're a great fit Awesome, we'd love to help you If not, you're gonna walk away from that of some awesome tips in value because I want you to see your blind spots And I want you to see the solutions ⁓   regardless. So reach out Hello@TheDentalATeam.com or book a call. Dana, love podcasting with you. Thanks for coming on early today. Thanks for being a great consultant. Thanks for loving our clients and just having that passion for their success. So fun to podcast with you today. Of course, and for all of you listening, thanks for listening. I'll catch you next time on the Dental A Team Podcast.   Dana (31:32) Thanks for having me.  

Do you ever stop to think about what your clothes are saying before you even speak? We've all heard that first impressions matter—but have you ever wondered if your outfit might be the silent ambassador standing between you and that elusive promotion? In this episode of Productivity Smarts, host Gerald J. Leonard sits down with Gayla Bentley, a fashion icon whose work has graced People Magazine, Oprah Magazine, and even Shark Tank. Gayla shares how personal style isn't just about looking good—it's a transformative tool for confidence, clarity, and productivity. From her early struggles as a "chubby tomboy" to becoming a sought-after stylist for Fortune 500 executives, Gayla reveals how mastering your wardrobe can save time, reduce stress, and elevate your professional and personal life.   Gerald and Gayla dive into practical tips for building a functional wardrobe, the psychology of first impressions, and how to thrive in remote work settings. Whether you're a CEO or a college grad on a budget, Gayla's insights will help you unlock the power of style to achieve your goals.  What We Discuss [02:05] Introduction to Gayla Bentley [05:08] Gayla Bentley's journey into fashion and what has made her successful [08:20] Mentoring and coaching as the HOV lane [12:06] Lifestyle chart as mentioned in Gayla's book [13:24] How style influences a person's individual productivity [18:43] Helping people discover their style without feeling overwhelmed by the economy [21:49] Breakthrough stories from clients [24:17] Remote work style: Balancing comfort and professionalism [26:21] Organizing your wardrobe: The key to consistent style [28:14] The importance of professional image consulting [29:13] Final thoughts and resources Notable Quotes [05:39] “I heard God say to me, don't worry, Gayla. I'm going to teach you how to dress yourself. And you're going to be an influence on how other people dress for the rest of your life.” — Gayla [08:23] “Go to the people that have the wisdom and you will be in that HOV lane. You're not going to reinvent the wheel. You have a question, find out who already answered it and get in touch with them.” — Gayla [14:05] “If you look confident at work and polished at work and well groomed at work, you are the first people they're going to look at for promotion.” — Gayla [18:07] “You only have one chance to make a first impression when you show up.” — Gayla [20:07] “Consistency is key. You can't go to work one day looking like GQ and the next day looking like a pool boy.” — Gayla Our Guest Gayla Bentley is a style expert and author who has transformed lives through fashion for over 30 years. From designing clothing lines to working with Fortune 500 executives, her work emphasizes that style is for everyone—regardless of size, status, or budget. Her book, Fashion's Stepsister, offers a roadmap to build confidence, save time, and show up looking your best every day Resources Gayla Bentley  Website - https://www.gaylabentley.org/ LinkedIn - https://www.linkedin.com/in/gaylabentley Book: Fashion's Stepsister, A Journey to Style: A Memoir - https://www.amazon.com/Fashions-Stepsister-Journey-Style-Memoir/dp/B0DNMV3G9S Productivity Smarts Podcast Website - productivitysmartspodcast.com Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds  

dr. Hoványi Márton - amellett, hogy bölcsészként egyetemi docens, teológusként pedig doktorjelölt - a kommunikáció elismert szakértője, és most nekünk is számos hasznos tippet ad a sikeres kommunikációhoz. Tanácsadó cége segít egy-egy beszéd megírásában vagy előadásában, de alapvetően a holisztikus szemléletben hisz: rendben kell lennie az enteriőrnek, az illatoknak, az artikulációs szerveknek, és főleg rendben kell lennie annak, aki a kommunikációt kezdeményezi.

alle kan komme til at lave sprogfejl men ikke alle ligger mærke til dem. Hov! der skulle vidst stå 'lægge' og ikke 'ligge' - ups! og heller ikke 'vidst', men i stedet 'vist'. Fejl er der nok, af og lytterne fortæller om dem der irritere dem aller mest - lytmed!!See omnystudio.com/listener for privacy information.

húsvéti idő 6. hét, kedd ** Jn 16,5-11 ** Most elmegyek ahhoz, aki küldött engem, és senki közületek nem kérdi tőlem: ,,Hová mégy?'' Hanem, mivel ezeket mondtam, szomorúság töltötte be szíveteket. De én az igazságot mondom nektek: Jobb nektek, ha elmegyek. Mert ha nem megyek el, a Vigasztaló nem jön el hozzátok, ha azonban elmegyek, elküldöm őt hozzátok. Ő, amikor eljön, meggyőzi a világot a bűnről, az igazságról és az ítéletről: vagyis a bűnről, hogy nem hisznek bennem; az igazságról, hogy az Atyához megyek, és többé nem láttok engem; és az ítéletről, hogy ennek a világnak a fejedelme megítéltetett. |

Welcome to Season 10 of All the Feelings, where your hosts Pete Wright and Tommy Metz III take you on a guided tour of that weird liminal space between “I should know better by now” and “Why does filling out a W-2 feel like a personality test written by Kafka?”In this premiere episode, the subject is Money, starting with the slow-burning crisis of homeownership. Tommy—staunch apartment loyalist and occasional demon extractor—wonders if owning property is still the pinnacle of adult success, or just another gatekeeping tradition propped up by 1940s mortgage policy and peer pressure from ghosts. Pete, long-time homeowner and accidental handyman, walks us through the real cost of grass, siding, and painting things that no landlord will pay for.Then, it's Tax Time: the annual gauntlet where America's adults cosplay as accountants and hope they don't accidentally confess to fraud. If you've ever had to Google “What is MAGI?” and gotten answers involving sorcery or the Nativity, this episode is for you. Pete recounts his annual ritual of fiscal shame and digital form-filling dread, and Tommy offers a scathing comparison between the IRS and the HOV lane—both of which function primarily through fear.Along the way, we explore the emotional toll of systems that are designed to be opaque, the quiet panic of feeling unqualified to do basic grown-up things, and why the true cost of adulthood might just be your confidence. Spoiler: No one really knows what they're doing. Even Einstein.

On Friday's show: A year ago today, the Houston derecho moved through southeast Texas, spawning four tornadoes and creating intense winds that caused widespread damage in Houston, especially downtown where windows were blown out of many high-rise buildings. Ultimately, seven people in Greater Houston lost their lives. We reflect on what happened, why it affected downtown so greatly, and what scientists have learned from studying the event.Also this hour: The nonprofit news organization Houston Landing has shut down. One of its journalists, Maggie Gordon, joins us to reflect on what the site achieved in its short run and to discuss the lessons learned from its demise.Then, from record-breaking temperatures this week, to letting moms and soon-to-be-moms have unlimited access to HOV lanes in Texas, to a streaming service that just can't stopping changing its name, we break down The Good, The Bad, and The Ugly of the week.And The Ensemble Theatre serves up a slice of life after retirement in the regional premiere of the play, Coconut Cake.

This week, we take over the HOV lane with Carpool; the family comedy that wants so badly to be edgy, but ultimately fails because it's trying to capture the minds and hearts of a younger audience. The end result is a movie that's got really great pacing and sense of cause and effect, but has just a little too much Tom Arnold for comfort. Here we go! Clingy carny criminal cajacks and kidnaps kids, is caught by a Karen cop, and continues to cut and run, causing chaos constantly! Child abduction breast reduction! Arnold almost always averts attention away from aiming automobile! PC police prevent piss-poor P.T. Barnum from profiting! Factory circus? Improper tube logic, and much, much more on this week's episode of The Worst Movie Ever Made! www.theworstmovieevermade.com 

Az előfizetők (de csak a Belső kör és Közösség csomagok tulajdonosai!) már szombat hajnalban hozzájutnak legfrissebb epizódunk teljes verziójához. A hétfőn publikált, ingyen meghallgatható verzió tíz perccel rövidebb. Itt írtunk arról, hogy tudod meghallgatni a teljes adást. Itt a mörcsünk, kedves emberek! Csípős szószos és rámenes hangulatú dizájnokkal – pólók, sapka, tótbeg. Van róla bemutató cikk, személyesen Bede Mártontól, az Oktogon-környéki ázsiai éttermek kínálatának gyors áttekintésével. Meg lehet minden faxni nélkül, rögtön venni is. 00:39 Elintéztük, eltakarodott. Hogy lesz ez jó Orbánnak? Mikor tér vissza Gyurcsány? Az utolsó pillanatig kormányképesen. 05:56 Az előjelek. Az eltakarodás jelentősége. Lesz-e Lajosnak új háza? A Momentumnak is annyi. 10:44 Kálmán új autója. Hová tűntek a Hummerek? 13:50 A társadalmi szolidaritás él! Ferrari bebikázása Corvette által. 18:03 Hogy kell Ferrarit emergency neutralba rakni? A Ferrari is csak egy autó. Társadalmi szolidaritás a tömegközlekedésen. 21:07 Borízű merch: pólók, sapkák, vászontáskák. Atléta trió. 22:47 Ukrajnában nem történt semmi. Összeomlás: nem emelték a propaganda költségvetését. 25:16 Nevek és kutyanevek a Washington Postnál. Doktor Szöszi 1. 29:48 Hol divat még a Hanna? A Zejnep a 75 legnépszerűbb magyar női név. Zeynep Tufekci. Miért nem adja ki a KSH a legnépszerűbb nevek területi eloszlását? Domonkos vs. Dominik. Sebestyén Balázs fiát valójában Benettnek hívják. 34:23 Bánki Erik Purity Ringen. Bécsi, pozsonyi és budapesti koncertélet. 37:31 A Kneecap-jelenség. Az ír nyelvű rappelés értelme. A baszk Coldplay. 41:55 Még mindig lehet zenével botrányt csinálni. A sötétség hercegének felesége kiborul. Jello Biafra vs. Ice-T. Zenészek a Kneecap mellett. 45:26 Miért tudja Bede Márton mire gondol Uj Péter? Title race decider. Denveri hírek és Inter-Barcelona. See omnystudio.com/listener for privacy information.

00:49 Elintéztük, eltakarodott. Hogy lesz ez jó Orbánnak? Mikor tér vissza Gyurcsány? Az utolsó pillanatig kormányképesen. 06:06 Az előjelek. Az eltakarodás jelentősége. Lesz-e Lajosnak új háza? A Momentumnak is annyi. 10:54 Kálmán új autója. Hová tűntek a Hummerek? 14:00 A társadalmi szolidaritás él! Ferrari bebikázása Corvette által. 18:13 Hogy kell Ferrarit emergency neutralba rakni? A Ferrari is csak egy autó. Társadalmi szolidaritás a tömegközlekedésen. 21:17 Borízű merch: pólók, sapkák, vászontáskák. Atléta trió: Záróra. 22:57 Ukrajnában nem történt semmi. Vance Putyin ellen. 26:00 Románia mégsem előz. Transzkárpáti szélsőjobboldali összeborulás. Nem Miklós, Tamás! 30:07 Magyar Péter kicsit pukkan. Mit akar ez? Még futballhuligánjai sincsenek! Összeomlás: nem emelték a propaganda költségvetését. 34:49 Nevek és kutyanevek a Washington Postnál. Doktor Szöszi 1. 39:11 Hol divat még a Hanna? A Zejnep a 75 legnépszerűbb magyar női név. Zeynep Tufekci. Miért nem adja ki a KSH a legnépszerűbb nevek területi eloszlását? Domonkos vs. Dominik. Sebestyén Balázs fiát valójában Benettnek hívják. 43:56 Bánki Erik Purity Ringen. Bécsi, pozsonyi és budapesti koncertélet. 47:04 A Kneecap-jelenség. Az ír nyelvű rappelés értelme. A baszk Coldplay. 51:28 Még mindig lehet zenével botrányt csinálni. A sötétség hercegének felesége kiborul. Jello Biafra vs. Ice-T. Zenészek a Kneecap mellett. 54:59 Miért tudja Bede Márton mire gondol Uj Péter? Title race decider. Denveri hírek és Inter-Barcelona. See omnystudio.com/listener for privacy information.

Today: It was a very exciting weekend for Sarah, Twin Peaks and Fire Walk With Me, going to the Clinton Street Theater and meeting Ray Wise, dummies in the HOV lane and T-Rex accessories (Rex-cessories?), and more - have a great day friends!!

In this episode of the Wrist Check Podcast, Perri and Rashawn sit down with Hodinkee editor and photographer Mark Kauzlarich to talk about his unconventional path into the world of watches. From freelancing and working on a grant project with National Geographic to telling powerful stories about collectors and makers, Mark shares how he found his voice in watch journalism.He breaks down how he linked up with Hodinkee, finally got his dream Rolex GMT-Master II “Pepsi,” and developed his photography and storytelling chops along the way. The trio also dives into his role in writing the now-iconic story about Jay-Z's Patek Philippe 2499, and how a key text from Perri helped secure approval from Hov himself. It's a conversation full of craft, community, and the evolving world of watch media.Powered by @getbezel Shop 20,000+ watches at getbezel.com, and Download the Bezel app at download.getbezel.com⁠⁠⁠SUBSCRIBE⁠⁠⁠⁠⁠⁠ to get the latest Wrist Check Pod content ⁠⁠⁠⁠⁠⁠Follow us on instagramChapters00:00 - Intro01:36 - Wrist Check Rashawn03:17 - How Rashawn got the JLC05:54 - Wrist Check Perri06:52 - Wrist Check Mark10:42 - Most Iconic Rolex12:56 - Entry into photo journalism15:20 - Transitioning to Hodinkee20:12 - Impactful Relationships25:50 - Finding Your Voice28:28 - Growing as a writer32:22 - Hodinkees Evolution36:09 - Watch Photography40:03 - Interviewing Todd Snyder43:00 - Jay Z's 2499 Patek Philippe48:19 - Following Ben's lead51:51 - Whats next?54:06 - Outro

MVO Uncensored Rundown The Newz MAKAVELI Lives: Keefe D murder trial doesn't start until February 2026. Will Tupac ever get justice?Ja Rule vs. 50 Cent: What year is s this? Ja Rule says he will drop that Curtis Ratson paperwork. Did Fif really tell?The Game vs. Kanye West: Kanye turns on the Game and the Game fires back. Whose side are you on? Kanye quote: “Why Game who I gave two Maybachs to is showing love to Top 5 who calls threatening to kill me. Welp. I guess I'm not executive producing that album anymore.” Game quote: “Fuck you and yo Maybachs little nigga. I'll be back in LA in a week, come and get em yo self!!! I ain't never asked yo weird a%% for nothing & when you gave me the cars, I said you ain't have to & I was good but you insisted. Then you hit me with the ‘you ain't never have to worry bout nothing ever in your life, I owe you for being the only solid nigga outta everybody.' Got my number but won't call like a man & address a situation you asked me to fix. Pussy. Nobody on earth weirder than these industry nigga.”Tay-K has been found guilty of murder for a second time and faces the prospect of spending the rest of his life in prison.The St. Lunatics dropped their lawsuit against Nelly. Fuck all that. Does any major rapper have a good crew? Who are some of the best? Who are some of the worst?“I Gotta Be Honest” What is on Al Cood's mind today?Most Valid Opinion Al Cood claims that Juelz Santana fumbled on the goal line. What does he mean by that? Who else has dropped the ball at the Goal Line?Al Cood claims that GNX is an instant classic. What other albums in the last 5 years should be considered classics?LL Cool J says he wasn't really battling Jay-Z like the old story goes. Who would've won a battle between LL and Hov? Who's greater all time?How well does Al Cood REALLY know hip hop? Hip hop trivia!Wrestlemania is this weekend. Does Al Cood still watch wrestling? Who wins?NBA Playoffs is here. Who winning the chip? Al Cood got any bets for the people?

Send us a textRewind to 17 to 23 April 2005 – when the Bali 9 are busted with 8.3kg of heroin, a teenager drove a tram like a boss and YouTube dropped its very first “like and subscribe.”

Outspoken explains why a policy is set to sunset in September, ending the privledge held by electric vehicle car owners that allowed them to drive in the HOV lane without other passengers.

Danny Moses is joined by Ivy Zelman, Founder and Executive VP of Zelman Associates, to discuss her career and insights into the housing market. Ivy shares her journey from a financial analyst at Solomon Brothers in the 1990s to becoming a renowned figure in the housing sector. They delve into her famous predictions on the housing market downturn, the impacts of the 2008 financial crisis, and her strategies for maintaining accurate market forecasts. The conversation also explores current market challenges such as affordability, immigration, tariffs, and declining home sales, along with her perspectives on builders, mortgage rates, and industry consolidation. Ivy also shares details about her memoir 'Gimme Shelter' and her ongoing work at Zelman Associates. On The Tape on X: https://x.com/OnTheTapePod Danny Moses on X: https://x.com/dmoses34 Ivy Zelman's Stock Disclosures: AMWD, BLD, BLDR, CSL, FBHS, IBP, MBC, RMAX, SWK, BZH, CCS, HOV, KBH, LEN, MDC, MHO, MTH, PMH, TOL & TMHC Stock Ownership: Analyst: No Analyst's Family: No Analyst's Firm: No Investment Banking Client: No Other Conflicts: Yes – Zelman has received compensation for products or services other than investment banking services.   DFH Stock Ownership: Analyst: No Analyst's Family: No Analyst's Firm: No Investment Banking Client: Yes Other Conflicts: Yes – Zelman has received compensation for products or services other than investment banking services -- ABOUT THE SHOW For decades, Danny has seen it all on Wall Street and has built his reputation on integrity, curiosity and skepticism that he will bring with him each week. Having traded through the Great Financial Crisis and being featured in "The Big Short" is only part of the experiences Danny wants to share with the listener. This weekly podcast cuts through market noise, offering entertaining and informative discussions with expert guests giving their views of the financial world and the human side of it. Whether you're a seasoned investor or just getting started, On The Tape provides something for all listeners. Follow Danny on X: @dmoses34 The financial opinions expressed are for information purposes only. The opinions expressed by the hosts and participants are not an attempt to influence specific trading behavior, investments, or strategies. Past performance does not necessarily predict future outcomes. No specific results or profits are assured when relying on this content. Before making any investment or trade, evaluate its suitability for your circumstances and consider consulting your own financial or investment advisor. The financial products discussed in 'On The Tape' carry a high level of risk and may not be appropriate for many investors. If you have uncertainties, it's advisable to seek professional advice. Remember that trading involves a risk to your capital, so only invest money that you can afford to lose. Derivatives are not suitable for all investors and involve the risk of losing more than the amount originally deposited and any profit you might have made. This communication is not a recommendation or offer to buy, sell or retain any specific investment or service.

If you're going to use the HOV lanes on I-75, make sure you're carpooling. WWJ's Charlie Langton repots cops are pulling over single drivers who are violating the rules. We have that story and more as our Mike Campbell and Jackie Paige run down the top local headlines for your Wednesday morning in Metro Detroit. (Photo credit: MDOT)

Texas hired the sweaty coach, are we in or out on Amir Khan?, tournament check, RIP George Foreman, Dillon's college baseball minute, and HOV is back (but not back) Dip Line Calls McNeese and Amir Khan RIP George Foreman SEC Baseball Minute Is Viktor Hovland Back? Support Our Sponsors PrizePicks- Download the app today and use code DIP to get $50 instantly after you play your first $5 lineup! Fast Growing Trees- listeners to our show get FIFTEEN PERCENT OFF their first purchase when using the code MUCHDIP at checkout. https://www.fast-growing-trees.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

New Heattttt!! (00:00) Rich and Uncle Free are back from Carnival festivities in Brazil dropping off Episode 182 for the streets. It's a lot to discuss since last episode so sit back and get cozy. First, the fellas discuss their latest trip to Brazil during Carnival which is one of the world's biggest parties. (2:02). Long story short, it was

My friends Mike Perkins & Joey Bergren join the pod to discuss Mike's insane HOV practices, getting older, shitty jobs and more.

⁠Brain We Are MINI FEST⁠O mozku a utváření smyslu ve světě - záznam z podcastu naživo v divadle.

Jason Zang, district 11 PennDOT Exec, calls in to explain the overall assessment of the major Bridge Closure and HOV lanes.

New banger on deck. Episode 181 is here with Rich and Uncle Free back on the couch, kicking sh*t. To start things off, Rich basks in the glory of the Eagles Super Bowl win and recaps the parade in Philly. Valentine's Day was no match for Philly fans who turned up and turned out. After Free recaps his V-day, the fellas get right into the news. Planes are dropping like flies and colliding at an alarming rate. Is the DOGE firings from Trump and Elon a component to this? Trump update is standard every episode nowadays. The fellas next get into the legal updates affecting ASAP Rocky, Hov with charges dropped, and Charleston White arrested. Next, Rich and Free discuss Ye's antics and the new Drake and PND album. Are we feeling it? They next get into sports such as the All-star weekend, the Luka-Bron connection, and Justin Tucker charges. New Drip Report, Elite Scumbaggery, and We're All set segments in store as well. Tap in, comment, and subscribe.https://www.youtube.com/channel/UCZdlA9w1H0UAR8fW5nINI9Q?sub_confirmation=1Donate To Help Us Make More Content and Buy Merch @ www.AllSetPod.storeFollow Us On Social Media @WereAllSetPodPodcast Audio links Apple -https://podcasts.apple.com/us/podcast/were-all-set/id1476457304Spotify - https://open.spotify.com/show/6frdwXOehWMk5OPj2YnAMa?si=nGrL2OFCQ3u_yf-hJs9lhQGoogle Pods -https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLnNvdW5kY2xvdWQuY29tL3VzZXJzL3NvdW5kY2xvdWQ6dXNlcnM6NTQ4NTIzNTAxL3NvdW5kcy5yc3MAmazon - https://www.amazon.com/Were-All-Set/dp/B08JJR8DSFPandora - https://www.pandora.com/podcast/were-all-set/PC:1000430306ListenNotes.com - https://www.listennotes.com/podcasts/were-all-set-all-set-media-K73x2ck58fg/Overcast - https://overcast.fm/itunes1476457304/were-all-setPocket Casts - https://pca.st/cwq90uydRadio Public - https://radiopublic.com/were-all-set-8jOkelhttps://www.youtube.com/channel/UCZdlA9w1H0UAR8fW5nINI9Q?sub_confirmation=1

Bruce Abel, Transit Operations Director for START Bus, talks with Frederick Reimers about the on-demand service, the airport shuttle and the prospect of HOV lanes.

If you have a question for Cleve, click here : https://gogaddisradio.com/ask-a-question If you are looking to buy or sell your home with Cleve, click here : https://moderntraditionsrealty.net/contact Join us for another episode of Go Gaddis Real Estate Radio, where Cleve Gaddis keeps you up to date with the latest trends and news in Metro Atlanta real estate. This week, we're covering market updates, a look at Atlanta's HOV lanes, and an exciting new development in Johns Creek Town Center! Segment Highlights:

Hovězí maso patří mezi nejdražší na našem trhu. Jak ho vybírat a zpracovat, aby bylo šťavnaté a křehké, a aby nám chutnalo? Poslechněte si rady od Martina Havlíka, šéfkuchaře Gourmet clubu Bezejmenná a učitele odborných předmětů na Hotelové škole v Plzni na Borech.

Csak úgy repkednek az olyan kifejezések mostanában, mint a toxikus munkahely vagy toxikus kapcsolat, a bántalmazás, a munkahelyi kiégés és az önbeteljesítés. Vajon ki lehet égni a magánéletben is és vannak olyan munkahelyek, amik nem toxikusak? Egyáltalán mi az, ami toxikussá tesz egy munkahelyet vagy egy kapcsolatot, hogyan lehet megjavítani és van-e értelme? Év elején hajlamosak vagyunk világmegváltó terveket szőni arról, hogy többet teszünk a jóllétünkért, ami természetesen érinti a munkahelyünket is, sokan pedig el is döntik, hogy idén minden máshogy lesz, mint tavaly. Aztán január végére általában belátják, hogy ez vagy nem ilyen egyszerű, vagy a valódi változáshoz nem elég elhatározni a dolgot. Főleg akkor, ha a munkahelyi nyomás kiégésbe torkollott, a munkavállaló pedig már csak vergődik a mindennapokban. A kiégés azonban nem csak az egyén problémája, komoly gazdasági károkat okozhat a munkából való kiesés, ezért a megelőzés és a kezelés nagyon fontos lenne minden szempontból. Hogyan lehet elkerülni a kiégést vagy ha már kiégett az ember, mit tehet annak érdekében, hogy kimásszon a gödörből? Ilyenekről fogunk beszélgetni a mai tyúkólban, megpróbálunk redflageket keresni, amikre érdemes odafigyelni, szóba kerülnek a tünetek meg a sokkoló statisztikák is. Vendégünk Szalay Ágnes, pszichológus és coach. Munkájában arra törekszik, hogy támogassa az embereket a belső egyensúlyuk megtalálásában, és abban, hogy megtalálják az elégedettséget a munkájukban, az életükben. Szervezetfejlesztőként és coachként gyakran találkozik a túlzott stressz, a kiégés hatásaival – és szerencsére többeket látott már ebből kijönni, változtatni az életükön. Öt éve gyakorolja a mindfulness meditációt, és tanítja is nyolchetes mindfulness alapú stresszcsökkentés (MBSR) tanfolyamokon. Ha a kiégés, stressz témakörben még szívesen olvasnátok, itt és itt és itt megtehetitek. Bővebben: 00:00:16 - Év elején néha túl sokat is megfogadunk, például a munkánkkal kapcsolatban. 00:01:54 - Miért szar minden? 00:04:14 - Nem létezik a Blue Monday, de azért megbeszéljük, hogy mi az, mert lehet azért benne valami… 00:07:10 - Mi kell ahhoz a munkahelyeken, hogy ne égjünk ki és ne legyünk teljesen motiválatlanok? Van erre megoldás egyáltalán? 00:07:59 - Kiégni akkor tudsz igazán, ha szereted a munkád. 00:12:06 - Gyakorlatilag mindenki ki lehet égve… 00:15:52 - Nem tudjuk elképzelni magunkról, hogy kevesebb feladatot vállaljunk magunkra. 00:16:33 - A nulladik lépés az önkizsákmányolás ebben a rendszerben. 00:19:22 - A munkáltatónak ELVILEG törvényi kötelezettsége, hogy odafigyeljen a dolgozók mentális egészségére. 00:23:34 - Vannak szakaszai a kiégésnek, sorra is vesszük őket! 00:27:22 - A nők hajlamosabbak a kiégésre. 00:31:38 - … és ki tudnak égni a családi teendőkben is. 00:32:07 - A 2025-ös Mamba-akció. 00:38:05 - A stresszel, a megfelelési kényszerrel, az alkalmatlanság érzéssel egyáltalán nem vagyunk egyedül! 00:40:42 - A nőknek eleve több szerepben kell lehetőleg tökéletesen helyt állnia. 00:43:18 - És nem csak akkor, ha van gyerekük, ha nincs, akkor pont azért lesznek céltáblák. 00:47:16 - Nagyon fontos az érdekérvényesítés, és az is, hogy már az állásinterjún észrevegyük a redflageket, ha toxikus egy munkakörnyezet. 00:59:17 - Van generációs különbség is a munkához való hozzáállásunkban és abban, hogy mennyire hagyjuk magunkat kiszipolyozni… 01:05:14 - Témaváltás: Hová lett a sisterhood a munkahelyekről? Miért lesz nő a nőnek farkasa? 01:08:02 - Egy patriarchális társadalomban próbálunk nőként boldogulni. 01:12:03 - Más-más “életparanccsal” érkezünk a helyzetekbe nőként és férfiként, ezek pedig néha megnehezítik a problémák kezelését. 01:14:20 - “Ha mi kibírtuk, nektek is ki kell bírni!” - hozzáállás. 01:18:22 - Nőként ne legyél se túl jó, se nem elég jó. 01:19:53 - A beszélgetés és a munkahelyi kapcsolatok építése is lehet eszköz a konfliktusok és a munkahelyi nehézségek kezelésében. 01:27:34 - A lányok publikus alázása az oktatásban és a munkahelyeken is nagyon rossz hatással van mind az elszenvedőkre, mind a fiúkra, még akkor is, ha ezt nem ismerik fel azonnal. 01:30:06 - Írjátok meg a Blu Monday tapasztalataitokat! :) Némi olvasnivaló: Lelombozó statisztikák, amik szerint akár a munkavállalók több mint négyötöde is közel lehet a kiégéshez? A kiégés tünetei elég általánosak, de azért meglehetősen beszédesek. Byung-Chul Han is írt a kiégésről, könyve a A kiégés társadalma címmel jelent meg 2010-ben. A covid-járvány alatt elterjedt home-office nem tett jót: a szabadidő eltűnt, a munka és a magánélet összecsúszott, ez pedig megágyazott a kiégésnek. Fiatal felnőttek, halogatás és kiégés – a cikk óriásit tarolt, úgyhogy a 444-en külön is beszélgettünk róla. A kiégést már hivatalosan is elismerik betegségként, létezik a kiégés-szindróma. Beragadunk a robotpilóta-üzemmódba és elszalad mellettünk az élet. Akkor a legkönnyebb kiégni, ha szereted a munkád. Önzőnek tűnik magaddal foglalkozni, de nem önzés, ha odafigyelsz arra, hogy hogy vagy. Podcastunk kéthetente jelentkezik új adással, meghallgatható a 444 Spotify- és Apple-csatornáján is. Korábbi adásaink itt találhatók. Javaslataid, ötleteid, meglátásaid a tyukol@444.hu címre várjuk. Illusztráció: Kiss Bence/444See omnystudio.com/listener for privacy information.

Az epizódban megemlékezünk a Hall of Vape tündökléséről és bukásáról, miközben Belgium eldobja az eldobhatókat – szó szerint. Vajon tényleg vége a gőzös aranykornak, vagy csak a kazán melegszik túl? Kapcsolj ránk, és szívjuk át együtt a témát! Show notes HoV vége

Untouchable Hov - HBTY 338 In this episode, we dive into some heated debates and trending topics rocking the culture this week: Jay Z and Diddy Drama: Lawyer Alex Spiro reveals that Jay Z and Diddy's relationship was purely business, sparking a Black Twitter war over Hov's calculated moves. Is it a smart play or just another "sucker move"? NBA Struggles: With declining viewership, frustrated fans, and NBA stars calling out the All-Star Game, is the league in trouble? We discuss whether the current NBA product lives up to its legacy. 50 Cent Stirs the Pot: 50 Cent's fiery interview on Andrew Schultz's Fragrant podcast has him taking jabs at Diddy, Jay Z, and weighing in on Drake vs. Kendrick. As Black Twitter claps back, we unpack the drama and debate 50's legacy. Tune in for the latest takes, laughs, and insights on what's hot this week!

Joe returns and begins with sharing his feelings about the cast and the JBP episodes in his absence before the crew of Marc, Melyssa, Parks, & QueenzFlip dive into Jay-Z's accuser having major inconsistencies in her allegations as Hov and his legal team are prepared to take action against Tony Buzbee (27:20). Joe shares his thoughts about the new Jamie Foxx special on Netflix (40:41) as well as his recent experience at Usher's show at the Barclay's Center (46:32), Travis Hunter wins the 2024 Heisman as him and his fiancée also remain in the news (1:12:28), and Luigi Mangione has hired a lawyer (1:31:26). Also, Marc doubles down on his take when it comes to playing spades (1:35:38), the drone sightings in New Jersey (1:57:00), and much more!  Become a Patron of The Joe Budden Podcast for additional bonus episodes and visual content for all things JBP! Join our Patreon here: www.patreon.com/joebudden  Sleeper Picks:   Joe | KountyBoy Solo - “Identity Crisis” Marc | Homeboy Sandman - “Couple Bars (Honey, Sugar, Darling, Sweetie, Baby, Boo)” Parks | Fashawn & Little Vic - “Capo” QueenzFlip | Connie Diiamond (feat. Don Q) - “Make Amends” Melyssa | Rose Gold (feat. Like) - “Stay Down”

Greetings to the world! Hope you're all doing well, and Happy Holidays! This week, we start off the pod talking about how much money do you need to be straight/quit your job? The allegations against Jay-Z takes a turn... Inconsistencies in the story (24:47). Now that we know Hov didn't do any of these heinous things, we tapped into a little Jay-Z session as far as music - telling J.Cole he needed a hit, Vol. 1, etc. (35:42) We run down our Apple Music Replay Review for the year. Desmond's list is eclectic. (1:08:15) Follow us on IG: @thenourishmentpodcast Email: thenourishmentpodcast@gmail.com Patreon.com/TheNourishmentpodcast YouTube.com/TheNourishmentPodcast Seasons Greetings!

Thank you for joining us for part two of the discussion on the allegations against Jay-Z. In this segment, we delve deeper into the perspectives of 50 Cent, the Lox, and Jaguar Wright regarding the civil lawsuit involving Hov, while I also share my insights and additional commentary. We appreciate your engagement with this content.Donate To The Podcast | https://cash.app/$waveynuetronFollow Us On #Instagram | https://instagram.com/thetrevorjacksonpodcast?igshid=YmMyMTA2M2Y=Tap In W/ The Family On #Twitter | https://twitter.com/trevorj865/status/1624799477323165697?s=46&t=cwguTTrEhwYeAaQMgOAY4wFollow The Group On #Facebook | https://www.facebook.com/groups/308646383559995/?ref=share_group_link#SnakeThaGreat | 10pm In #LosAngeles | Apple Music | https://music.apple.com/us/album/10pm-in-los-angeles-single/1654989802Copyright Disclaimer under section 107 of the copyright Act 1976. allowance is made for "fair use" for purposes such as criticism. Comment. News. reporting. Teaching. Scholarship . and research. Fair use is a use permitted by copy status that might otherwise be infringing Non-profit. Educational or per Sonal use tips the balance in favor of fair use ...

This week on the RIDINOUTALLDAY Podcast, hosts MDAVIS & WEYGN sit down with internet sensation DIAMOND (aka BEAUTY HONTAS) for a wild, unfiltered episode that's bound to stir up some heat. Here's what we're unpacking: • The real story behind DIAMOND's relationship with Charleston White—are they really cool, or is there something deeper going on? • Is DIAMOND a pornstar, or is everyone just jumping to conclusions? • Top 5 Michael Jackson albums—who's got the best list, and who's about to be mad at ours? • Wild celebrity encounters, including Shaq wanting to kill Michael Jackson (wait, what?!). • Coolest celebrity DIAMOND's ever met—and some unexpected names might pop up. • Is DIAMOND still rapping, or has she officially retired from the mic? • Who's still drinking Ciroc in 2024? (Y'all need to cut it out.) • The latest JAY-Z news—what's Hov doing that's got the streets talking? • And we're diving into everyone's intrusive thoughts—what crazy sh*t has been running through your head lately?As always, no filters, no edits—WE STILL NOT EDITING SH*T!!!Tap in and follow us on Instagram:https://www.instagram.com/ridinoutallday

Jay-Z's legendary "I'm not a business man, I'm a Business Man" mindset comes to life in this raw, unfiltered breakdown of how Hov shaped the music industry.

Jay Z Now Has 100 Problems - HBTY 337 The pod discuss , the bombshell allegations against Jay-Z and Diddy—how did this seismic story shake the culture, and what does it mean for Hov's legacy? Is this the reckoning UNC wanted, or something deeper? Next, Caitlin Clark lands TIME Magazine's Athlete of the Year and uses her platform to discuss privilege and the league's foundation on Black athletes. While many celebrated her honesty, #WhiteManTwitter had a meltdown, and Jason Whitlock didn't hold back his disappointment. Let's unpack the backlash and what it says about sports, race, and accountability. And finally, Remy Ma and Papoose brought prime relationship drama straight to the timeline, serving up IG posts, receipts, and all the juicy chaos the internet lives for. What's real, what's for clout, and why do we love it so much? Tune in for hot takes, deep dives, and all the tea!

Welcome back to That's Absurd Podcast! This week, we're diving into explosive headlines from politics to hip-hop, tackling jaw-dropping news, shady behavior, and a fresh round of absurdities in sports and pop culture. You don't want to miss this one! Notable News UnitedHealthcare CEO Murdered Brian Thompson, the CEO of UnitedHealthcare, was tragically shot and killed by a masked assailant in Midtown Manhattan. We break down what we know so far and how this shocking crime is rocking the corporate world. Politics Hunter Biden Receives Presidential Pardon In a controversial move, POTUS pardons his son Hunter for all crimes committed between 2014 and December 1. We discuss the political backlash, public reactions, and the implications of this unprecedented pardon. Hip-Hop Jay-Z Allegations There are whispers about new allegations against Hov. Is it time to address the elephant in the room, or is this just noise? Breakfast Club Hypocrisy Fans are calling out The Breakfast Club for hypocrisy over recent commentary. We discuss why the internet thinks they're contradicting themselves and if the criticism is warranted. Kendrick Lamar's New Album Kendrick is back with a new album, and the streets are talking! We dive into the themes, bars, and that one line that has Andrew Shultz in his feelings. Remy Ma and Papoose Hip-hop's golden couple is back in the spotlight. What's going on with Remy and Pap? We have the scoop and our take on the rumors. Pop Culture Darea Gets Evicted After a verbal agreement with her ex-boyfriend fell through, Darea finds herself evicted. Is this a life lesson or just messy drama? Courtroom Chaos Deobra Delone Redden has been sentenced to 26-65 years for attacking Judge Mary Kay Holthus in a Nevada courtroom. We discuss the absurdity of the situation and the consequences. Andrew Shultz vs. Kendrick Lamar Comedian Andrew Shultz reacts to Kendrick's bar about white comedians not speaking on Black women. Is Kendrick striking a nerve or spitting facts? 100 Gang Bang This phrase has been making waves online—what is it, and why are people talking about it? Sports NBA Ratings Plunge NBA ratings have dropped 48% since 2012, with a 28% decline this year alone on ESPN. Is the league in trouble, or is this just a temporary dip? Stephen A. Smith's ESPN Deal Stephen A. secures a $120 million, six-year extension with ESPN. Is he worth the bag? We weigh in. Gervonta "Tank" Davis Retires Boxing champ Gervonta Davis announces his retirement. Is this the end of an era, or will he make a comeback? Travis Hunter's Love Life Travis Hunter's relationship drama has people talking. We explore the saga and its impact on his public image. Caitlin Clark Praises Black Women in the WNBA WNBA star Caitlin Clark makes waves with her heartfelt praise of Black women in the league. We discuss the significance of her statement and its impact on sports culture.   From Hunter Biden's pardon to Kendrick's hard-hitting bars, this episode covers it all! Tune in for our wild takes, unfiltered opinions, and deep dives into the week's hottest topics.     Leave Voice Message by Clicking Here.        

Send us a textThat's right ladies and gentlemen, we're baaacckk and beginning our 2 week countdown to Christmas! Come and enjoy the smooth sounds of your favorite podcast as we pose a very challenging question: who is the hardest person on your Christmas list to shop for? Yes we know this time of the year can get a bit tricky especially when your navigating the dating world, but don't worry, your guys are here to give you some pointers. Remember when we discussed Lily Phillips a few week back about her s*xcapades? Would it surprise you that she's regretting her decision and crying wolf now? Do you have to worry about walking into a McDonalds and getting snitched on? Wendy's doesn't think that cool..Hov is in the new, but not actually for music or philanthropy this time, come find out. All these stories plus many more thought provoking ones to get your mind going. Tap in with us...And tell a friend that Freshcutz sent you Cozen O'Connor Public Strategies - The Beltway BriefingListen for of-the-moment insider insights, framed by the rapidly changing social and...Support the show

This week we cover everything (that we want to) that is in the news including True Detective: Night Country, UnitedHealthcare, say it ain't HOV, Fraud-ass-teachers, and more!

Xbox gets a win with Indiana Jones, College Football playoff thoughts, Hov allegations and much more.

On this episode: Kendrick Lamar album now GoldAndrew Schulz comments & aftermathStadium tickets for GNX sales extra datesMaster P son stealing Tank Davis retirement Denzel highest box office sales Lebron lost 30 mill Snack wrap is back! Scrubs reboot CEO snipedEuphoria still has hopes for 2026New Solange & Victoria Monet album comingDrake lawsuit with UMG Dec 10th?J. Cole inevitable -- born sinner process- Hov issues - Giving boulder Colorado our creditAnd MUCH MORE! --- Support this podcast: https://podcasters.spotify.com/pod/show/brandon-riddley/support

Steveo and The Attorney take on Championship Week! Timmy "ND" his eye patch (Dehn's Flowers) Tone on Texas Steveo thinks a Monkey comes off a back NFL WEEK 14 Coach Is drinking the Buffalo Kool-Aid after the snowbowl Hov and Steveo "Samesies" with a Best Around Bet in the National .

Andrew Perloff almost hit Gio with his car this morning in NYC. Gio also had a run in with a guy in the HOV lane on the way home yesterday. Gio said he got duped into buying something off an Instagram ad. He bought magnets for his nose that's supposed to open up your nostrils. We took calls from people who have the nose magnets. Peter returns for an update but first we talked about Billy Joel announcing a MetLife show for next summer with Stevie Nicks opening. Peter doesn't like Stevie Nicks. Peter starts with Aaron Rodgers talking about his future with the Jets. He just re-did his house in NJ so he wants to stay here. Drew Lock is the starter again this week for the Giants. Mike Francesa is not a fan of the Golden At Bat idea. In the final segment of the hour, we talked about the Daniel Penny trial here in NYC.

Hour 1 Jerry Recco called out sick today and we are finding out he told our makeup artist, Aly, yesterday morning that he was calling out today. So Peter Schwartz is in for Jerry. We have a great Thursday night game tonight with the Packers at the Lions. This starts a stretch of tough games for the Lions. Rich Cimini thinks Mike Vrabel could be the next head coach of the Jets but Gio isn't buying it. Peter is in for Jerry and is here for his first update of the day. He starts with Aaron Rodgers talking about playing out the rest of the season. Boomer said a coach with experience is going to want to keep Rodgers as QB for the Jets. Gio doesn't want Rodgers here next year. Drew Lock will start again for the Giants. The Ravens suspended Diontae Johnson for a game for refusing to go in against the Eagles. Mike Francesa said he will stop watching baseball if the Golden At Bat rule is for real. In the final segment of the hour, Dave Portnoy said his ex-wife still has full access to his $150 million and he's going to keep it that way. A caller wants the Jets to look at Kyle Trask in Tampa, sitting under Brady and Mayfield. Hour 2 In 2015, Stugotz asked Rob Manfred about the ‘Magic At Bat' idea. We played the audio and reacted to it. Manfred hated it at the time but it's literally the ‘Golden At Bat' rule that MLB is talking about. We took a bunch of dumb calls about the Golden at Bat. Peter returns for an update, but first we talked to him about his absence at our live show. Peter felt it was inappropriate for a little person in a pilgrim outfit to chase him in a turkey costume. Peter was afraid he would have been cancelled if he was involved. In the final segment of the hour, the Bears' job is going to be coveted and a great spot for Mike Vrabel. Ben Johnson will have his pick of jobs and teaming him with Caleb Willams could be great. This will be the biggest hire in the history of the Bears according to Boomer. Hour 3 Andrew Perloff almost hit Gio with his car this morning in NYC. Gio also had a run in with a guy in the HOV lane on the way home yesterday. Gio said he got duped into buying something off an Instagram ad. He bought magnets for his nose that's supposed to open up your nostrils. We took calls from people who have the nose magnets. Peter returns for an update but first we talked about Billy Joel announcing a MetLife show for next summer with Stevie Nicks opening. Peter doesn't like Stevie Nicks. Peter starts with Aaron Rodgers talking about his future with the Jets. He just re-did his house in NJ so he wants to stay here. Drew Lock is the starter again this week for the Giants. Mike Francesa is not a fan of the Golden At Bat idea. In the final segment of the hour, we talked about the Daniel Penny trial here in NYC. Hour 4 Rich Cimini thinks there's a chance Mike Vrabel could be the head coach of the Jets but Gio is just not seeing it. Some Jets fans want Aaron Rodgers back, and Gio doesn't understand that either. We talked about potential head coaches for the Jets and if they would want Rodgers or not. Peter returns for his final update of the day and starts with Aaron Rodgers talking about playing or not playing next season. Boomer offers to send Peter to Turkey to get a hair transplant but he has no interest. The Moment of The Day: Peter did not feel comfortable dressing as a turkey being chased by a little person. In the final segment of the show, Detroit is favored by 3 ½ but are missing a few key players. They play the Packers, Bills, Bears, Niners and Vikings to close out the season, which will not be easy with their injuries.

Craig and Austen are discussing traffic protocols and breaking points. We have all thought it, but how many of you have done it?...Seen that empty HOV lane and just gone for it when you are riding solo? The guys then talk zoos, run clubs, and answer who they think would survive in the wilderness between 3 them. Pillows and Beer Live in Toronto is sponsored by Hayu, The Home of Reality TV, with every season ever of Southern Charm. https://am.ticketmaster.com/tiff/pillowsandbeerlive

Kiera is a guest on Dr. Gallagher's Podcast in this crossover episode! There is a lot of important ground covered here, including how to establish the ideal practice flow, the differences in consulting between speciality and general practices, why being a human being feels like a lost art, how to hire the best people, and more. Episode resources: Listen to Dr. Gallagher's Podcast: Apple, Spotify, YouTube Reach out to Tiff, Britt, and Dana Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Brendan (00:02.346) Of the Dental A Team, this is Kiera Dent, right? So this is, I love that it's dent because there's dental dentin, part of the tooth and stuff. So it's just perfect. It really worked well. And you have a consulting agency, right? Dental A Team. And how many years have you been in around?   Kiera Dent (00:16.95) Yeah.   Kiera Dent (00:25.494) Thank you.   Kiera Dent (00:30.976) Yeah, so we've, the company is almost eight years old. She's about to have her eighth birthday in November, but yeah, it's been fun. It was a complete random idea that I came up with to start it, honestly, to help a bunch of dental students and here we are. So it's been a really fun place to be.   Brendan (00:49.738) Two more months and eight years, congrats!   Kiera Dent (00:51.796) I know. Thank you. Thank you. It came from, I worked at Midwestern University's Dental College for three years while my husband did pharmacy school. And one of the students straight out of school said, hey, Kiera, I want you to come help me start my practice. And I said, my gosh, like, absolutely. I've always wanted to be a practice owner. I was a dental assistant and a treatment coordinator and an office manager prior. And so I went and I helped her start her practice and   We took our practice from 500,000 to 2.4 million in nine months and opened our second location. And then I thought, my gosh, like if I could help her do this, there's all my other like favorite dental students. Like I'm sure I could probably be a resource and a help for them. And so that's really what spurred the consulting company. I had never worked with a consultant before. And then I started helping practices and adding, you know, 25,000 of production to their schedules very quickly. I was adding, increasing case acceptance to a hundred percent.   within one day and I just thought, okay, there's something about this and it doesn't have to be hard, but I'm gonna be a resource for all those dentists in school because you guys go to school and you're so passionate about what you're doing, but then there's the business side of it. And so if I could be a resource, a trusted resource, knowing what you're learning in school, so that way you guys can be so successful, positively impact your world, help your community, help your team, help your patients, and you guys are living your best lives.   That really is what spurred me into being a consultant. So here we are all with the love. have no clue what consultants should do. I just keep making up what I believe my students from Midwestern would want to have and just keep coming from love of you guys, just doing the best to support dentistry and us supporting you in that vision.   Brendan (02:30.004) Excellent. And so you're not at Midwestern anymore. That was only in the beginning for those years. So roughly eight years ago.   Kiera Dent (02:33.068) Mm -mm. Yep. Yep. I worked there for three years. No, so three years. And then I went and I worked in Colorado for two years. And then I started the company in 2016. Yeah, 2016. So it was great. It was a good time. And here we are now, eight years later.   Brendan (02:48.904) And in Colorado, that was the practice that you brought them from X to that would be roughly five X. Wow. Well done. Well done. So they started for a year there. You knew them. You had a good rapport, good relationship with them over a year or two. You grew it from that. then you're like, and that's when you decided, OK, let's scale. How did you take that next step from there? So it was just you working at her practice. Right. And then from there, you said.   Kiera Dent (02:55.008) Mm -hmm. Yeah. Thanks.   you   Kiera Dent (03:08.384) Totally.   Kiera Dent (03:13.344) Mm -hmm. Yep.   Brendan (03:16.136) So you don't work with her anymore. was like a see you later. I'm going to figure it better.   Kiera Dent (03:18.072) No. It was incredible. And we had such a good run. And I have to give mad kudos to her as a dentist, because I think we were really a dynamic duo. I came in with amazing like management and TC skills. We both didn't know what we were doing. And I think that that's part of doctors opening practices. But kudos to her for bringing me on because she knew I knew pieces she didn't know how to do.   but yeah, it was, I think more her vision. We both were very gung -ho. We wanted to serve more. We wanted to have a bigger impact and footprint. And so it was, we got this practice going and then we bought our second location and then there ended up getting like seven practices all together. But things I learned from that was, it was over the course of like five, six, I ended up leaving. She continued. and it was something very interesting that those are like sexy numbers to put up on a scoreboard and.   Brendan (04:00.019) In two years?   Kiera Dent (04:12.268) Everybody always has the bright eyes of like, my gosh, like how did you do that? But I think my obsession has come, like her and I were both on like death row. Like we were working 2 a to 10 p It was insanity to try and get that success. And while yes, there's sexy numbers on the board, we both realized that there's more to life than what we were doing. And are we gonna just like slay and try and drive this through or is there maybe something more to this? so yes, it was, we did part ways and I'm just so proud of everything that she created.   But I, like one, my marriage, my life, all of those things were falling apart. And I realized me traveling back and forth from Reno Tahoe area to Colorado all the time was just really hard on my marriage. I wasn't seeing my husband. I was completely anorexic. I was like 98 pounds and I'm 5 '8". And it was just, everything felt like it was deteriorating. And so that was where it had to be like, let's do a step back. Her life was deteriorating. And I thought...   there has to be a better way to success than what we've done. Like, yes, we've got sexy numbers to throw up on the board. Yes, we've got all these cool things, but is there not a better way that we can do this where you can have an incredible family and you can have incredible numbers and you can have a thriving business. And that really has become my passion and obsession is helping more dentists live a fulfilled life, hitting up those sexy big numbers or whatever they want to do, but still maintain their life, their identity, their freedom is really what I'm obsessed with within our company and our culture.   and really helping dentists get that life.   Brendan (05:41.89) yeah, and that's such a great pitch to where it's let's let's seize that life that we dreamed of again. love that now in where it started to get a little rocky there speaking of Colorado, but while it started to happen was that the first two years when you were there was that within the five six years when she scaled to seven or so practices first two   Kiera Dent (05:47.68) Yeah.   Kiera Dent (05:51.634) Hahaha   Kiera Dent (05:55.564) Mm   Kiera Dent (05:59.692) No, so that was my first two years. Yeah, absolutely. And both of us were there. And I think that that happens, right? You've got all the student debt. I used to call her 2.5, like when she's hunched over, not like good ergonomics. I'm like, hey, 2.5, we're 2.5 million debt. Like with student loans, the practice acquisition, within our first couple of months of owning the practice, our building was being torn down. So we had to move our patient base to another location, build up another practice. So   And I think oftentimes it's how people come out, right? Like you've got a lot of debt, you've been sitting in residency for so long, or you've been in school for so long or whatever it is, or you're an associate and you feel like, okay, I bought this practice. I think there's this like innate desire to just hit the ground running, but we forget that that can only sustain for so long. Like we are human bodies, we are not human robots. And realizing that there's...   so much that can happen. We also were very naive. We did not have systems in place and we just kept adding more fuel to our fire that was already burning and blazing bigger than we were. And so we got to a good place. We were hiring other doctors, but I think that that's where my obsession has come of, like, let's give systems. And I just got off a podcast with one of our doctors that we work with and her and her husband are kind of thriving and jamming the same way I was.   But what they've done differently is we like, we're really specific of let's get all these systems in place before we buy our second location. And like, let's slow to grow rather than like fly to die. Like it was a very different model and they're thriving and they're happy and their marriage is incredible. There's different, like both are available to us. I think I'd prefer, let's take the, take the sustainable route that's very doable that keeps your passion alive rather than killing you off at the beginning.   Brendan (07:46.548) Yeah, yeah. So when you translate into systems and processes, I, so coming from a clinician, a provider background system and processes, I have an idea, you know, like the system I'm thinking of is like the computer or no, but really in a practice setting, if I could just have some insight to what you mean behind that developing systems and processes before you buy that second practice, what were some of those systems, if I can, if I can know.   Kiera Dent (07:51.178) Of course.   Kiera Dent (08:01.321) Yeah.   Kiera Dent (08:06.102) Sure.   Kiera Dent (08:16.015) Of course, yeah. And this is what I just geek out on. This is why we have the podcast. It's like tactical, practical with ease. So it's like, do you have a process for how you're doing our billing process? And in Dental A Team, I actually made 12 categories that kind of fall within the 12 months of systems to have. So there's your office management. You've got your practice profitability and your numbers. We have our dental assistants and how we set up our rooms and our operatories. We have our handoffs. We have our   like how we hire and onboard people. We have our operations manual completed. We have our treatment tracker and case acceptance. We have our hygiene protocols to put those into play to make sure our hygiene teams diagnosing and we're treating patients the same way. We have our doctor optimization where we're really working on like, what are the clinical skill sets of our doctors and are we maximizing their skills within? And so those are what I mean by systems. And I'll be completely honest. We were like just two girls flying by the seat of our pants.   So like we did not have a process for billing. We did not have a process for scheduling. It was just like dump it in and we'll figure out how to do it versus like you can have, I mean, I've added multiple millions to people's schedules just by having block scheduling with ease and they're out by four o 'clock, they're out by three o 'clock. We're putting up really hard, like great numbers. The patients are happy, the team is happy. Like literally I have a practice that I took from 2 million to 4 .5 million just by changing their block scheduling.   And so it's like, these are the simple systems that maybe you don't have to go buy another practice unless a DSO or something like that is what you're trying to do. But let's make sure that we have those, because I've also gone to offices and they're like, we're completely maxed out on our space and I find an operatory there. We don't actually have to go buy a bigger building. We can keep it here. We can systematize it here. We can maximize, like, are we doing our handoffs? Are we collecting before they leave? Are we having proper treatment plans?   Are we tracking our case acceptance? Are we watching the things that like our hygiene teams doing? What's our hygienists producing per hour? Are there ways that we can help our patients more? What's our morning huddle? Those systems in place make it clockwork where it's very predictable magic behind the scenes. Like we know we will have magic in our practice because we have systems in place. And maybe we don't have to go for the multi -practices unless that's our drive and our desire, then by all means, let's do it.   Kiera Dent (10:37.408) but let's make it to where we can stamp it out. I promise you, like you look at McDonald's, think that's the easiest one. They were the crowning jewel of systems. They were not stamping this out haphazardly. They were looking for the efficiency and making it to where each new place would have the same exact experience just in a different location. What's your experience and your practice and how can you go replicate that with ease is really what I mean by systems behind the scenes.   Brendan (10:43.572) Mmm.   Brendan (11:01.556) Yeah, and were you doing all this at Midwestern?   Kiera Dent (11:05.67) No. So at Midwestern, if you recall, I feel like I was your tooth lunch lady. I handed out all the teeth, the composite, the like all the things I don't know in the simulation center. So I worked with the first and second year students and helped with the radiology and all of that. But prior to that, I was a dental assistant, a treatment coordinator, a scheduler, a biller. I just wanted to get a discount on my husband's tuition. I'll be fully honest. And it just had to work out. So then I became this cute little tooth lunch lady. Like, here's your teeth, here's your composite, here's your bands.   Brendan (11:32.958) Hahaha   Kiera Dent (11:34.99) And then went and helped her in Colorado and then started helping other dentists just really.   Brendan (11:40.084) Yeah. And Midwestern, because there are two Midwesterns, there's Arizona and Illinois, right? You were in Arizona, was going to say, because Reno, Nevada. Are you still in Reno, Nevada?   Kiera Dent (11:43.262) Arizona. We are. Yep. So we still live here. My husband ditches residency here because my family lives over in California. So it was the closest location without paying California tax. Yeah.   Brendan (11:57.16) Wonderful wonderful and just just just step back to being at Midwestern have you ever seen it like a show or a movie or something where The guy or girl moves the plant that's in the shade into the light and then all of a sudden the flower blooms I Feel like that's where you moved yourself out of the shade into the light not to make the old figurative But I literally see like because because now you're killing it you're consulting with all these practices and stuff doing so no, that's a really   Kiera Dent (12:11.338) Yes.   Kiera Dent (12:22.262) Thank you.   Brendan (12:25.662) First of all, the story is incredible because you've to appreciate someone who takes that hop, skip and a jump gets into the environment. That's a maybe it's a risk and it just they blossom. that's, you know, I don't want to, I don't want to be like a radio show here, but I, know, I really seek for the optimism in people's lives. There's a lot of fear going on these days. There's a lot of skepticism, a lot of conspiracies, and it's really nice to find let's let's hone back in together and let's really get into the nitty gritty of the good things.   Kiera Dent (12:37.568) Thank you.   Brendan (12:54.898) and success stories. yeah, so that's just, wanted to touch that really there because I really appreciate that. You know, we need, we need risk takers and we need to admire those and understand how they did it. Okay. So moving on, can you just shout out your podcast on, so everyone knows?   Kiera Dent (12:55.308) Totally.   Kiera Dent (12:58.7) Thank you.   Kiera Dent (13:07.916) Yeah, of course. Yeah, we have the Dental A Team podcast. Gosh, I think I'm about up to, we might have surpassed our 900 mark and headed towards our 1000 mark of episodes. So definitely try to have a ton of resources for free out there. And for any dentists out there listening or students, like I love the students. Clearly I have a very soft spot in my heart for students and residents, people who want to grow. But if you go to our website, TheDentalATeam.com, we have our podcast link.   And literally you go and you type in anything, treatment planning, scheduling, verbiage for dropping insurance, like you name it. I probably have a podcast or two on them and all of our databases there for you. So trying really hard just to give back. and like you said, my goal is to positively impact the world of dentistry in the greatest way possible and just remind us of how like blessed we are to be able to change people's lives through dentistry. And, I truly believe that owning a practice should not be hard. It does not need to be hard. You can still have everything you want. So yeah.   Our podcast, The Dental A Team, love to have you there. Thank you for that shout out.   Brendan (14:10.314) Yeah, thank you. Thank you. Now continuing, if you can do me a favor and on your Instagram, the bio, if you can just change, I think you changed the name of your handle, your organization, the company, the podcast, that handle changed in your bio. I think it's, might've been an older handle, but you can't click it is what I mean. We just got to fix that. That'll help out your followers so that they can make the link between you and you know, and your consulting group. Just something I noticed, but yeah. So, so moving on for there.   Kiera Dent (14:12.897) Yes.   Kiera Dent (14:19.965) Mm   Kiera Dent (14:26.842) sure.   Kiera Dent (14:32.118) Yeah.   Thank you.   Brendan (14:37.852) So you have the pockets you have on providers and stuff. You just had Dr. Jason Auer back on. I just saw him last week at the Amos conference, which is pretty cool. And I had him on the podcast last year. That's a lot of fun. How often do you meet with providers, owners, DSOs versus private practices? I'm curious what the percentages are there. And then the percentages of providers versus do you ever talk with other   Kiera Dent (14:43.36) Okay.   Brendan (15:06.74) people that consult for practices.   Kiera Dent (15:09.022) Yeah, for sure. So hopefully I understood your question. I'll answer and if I missed it, please, I'm here for it. But our consulting primarily focuses on GP practices. We have a really strong pediatric following as well. Some OS, some ortho. We kind of dabble in all of the specialties a little bit, but really GP and our niche is to work with the practice owners. We sometimes will work with their associates, so the doctors and then also the team. As I found,   Like we put so much out there for the doctors. Like everybody is targeting the doctors. Why would they not? The doctors are the buyer, the doctors are the ones running the practice. But I realized if we can elevate the team as well and we can teach the team to think like owners and we can get the team inspired and excited, that's 90 % of the battle of having a successful practice. So we coach both. We raise up office managers. We build leadership teams. We do quarterlies. I do work with startup practices all the way up to multi -level DSOs.   And so really kind of everything in between my sweet spots, usually the two, three, four, five locations is really what I love to do or practice owners who are wanting to grow and possibly sell to a DSO. I love the startups. love to give them the system so they really do well. Exponentially, we have an entire CE online database that's got operations manual and all those pieces, but really my body has physically been in over 250 dental practices. I used to travel about   265 days a year. And so I now have cut that back and I don't travel as much as I used to for work. I do more for fun, but that's really kind of our nutshell. And then we bring all of our doctors together and I love to get doctors to just share. from the brand new owner to the experienced owner, having them collaborate together in mastermind settings where there's so much knowledge, I get to see it. Most people don't get to be in 200 offices. They don't get to work with 200 teams.   But to bring all these teams together and bring all these doctors together, that's where we elevate and lift everybody up. And so it's really fun. So hopefully that answered your question, but if not, ask any other ones about that.   Brendan (17:15.124) Yeah, yeah, yeah. No, that definitely answers it. And what kind of percentages are you at now versus in the beginning working with DSOs versus smaller private practices? I'm curious.   Kiera Dent (17:23.66) Gotcha. So we're more like, I would say 90 % are our private practices and 10 % are the DSOs. However, a lot of our practices do sell to those larger DSOs, which I think is just a common piece right now. But I am very pro not, I don't have a one size fits all. Our consulting is very much, what does that doctor want to do? And some doctors are like, Kiera, I get emails from DSOs every other day, but that's not what I want to do.   And my job's not to say like, let's build it to sell to a DSO. My job is to say, Brendan, what life do you want to have? What do we want to do? Where do you want to be? Like, what do you want your financial retirements to be? How much time do you want off from the practice? And let's build your practice to suit your life and fulfill your life. Because if you are happy and thriving, everything else will fall into place.   Brendan (18:10.516) Yeah, I would like everything else to fall into place one day. Hopefully nine months after graduating, that's the goal. I did already sign with a practice. It's a multi -practice out on Long Island. How many practices have you worked with on Long Island?   Kiera Dent (18:12.492) It will.   Kiera Dent (18:20.351) Amazing.   Long Island, I've actually had two over there. So I've definitely been up in that area. I had a practice in the Bronx, definitely not dental 365. I used to work with an office named Brian Stimler. He was out there and then there was another office in there just slipping. This was, mean, we're talking six years ago that was in Long Island. I like, I could see them. I just cannot remember their name. I'll look it up post show and let you know.   Brendan (18:27.786) 10 .0365, who, who, can I know?   Kiera Dent (18:46.829) But yeah, I'm flying out to Canadaigua on Sunday to go and work with a practice up there. So I still come out that way, but I don't have any more on Long Island.   Brendan (18:56.02) That's all right. Wow. Okay. So you're all over the U S Canada at all. Cause you mentioned.   Kiera Dent (18:59.198) Mm -hmm. So I have consulted in Canada. I've consulted in Australia and New Zealand as well. I was trying to do the whole international thing. We have lots of listeners international, which is super fun. But I almost got deported from Canada on one of my visits. after that, which I thought Canada of all the places. So almost the client told me just to say I was going for fun. so I did. They like searched my phone.   Brendan (19:15.546) What? How did that happen?   Kiera Dent (19:27.722) They were like, what are your clients? What do you do? Like, what do these friends do? They're dentists and they told me, technically I'm allowed to go over there to collect data without a visa, but if not, that they could deport me. I was so scared. I've never been that scared in my entire life. I was shaking. I definitely went and visited by Niagara Falls. Like I literally was a whole complete tourist. I told my clients like, I'm sorry, we'll not be doing anything. We still have a good giggle from that time. But yeah, after that, I just stopped.   Traveling International for development.   Brendan (19:57.802) Is that by plane, car? Like what?   Kiera Dent (20:00.308) It was in the airport. I should have. So it's funny. I was actually in Canandaigua and their practice was in Toronto and it was like a two, maybe a two hour drive across the border. And I should have done that. But my assistant at the time, like we were just new, we were young and I had someone booking travel for me. And so she flew me back to Newark and then flew me to Toronto. And when I did that going through Toronto customs, I was rookie.   The things I did wrong one I was dressed like a business professional on a Saturday Two I was trying to be so super ultra honest and put that I had peanuts like I had nuts in my bag Which was so dumb like I wasn't eating it there like I don't know what my thought process was on it And I remember getting a pink line across my little document going into Canada Which sent me to the right not to the left. I was sitting there waiting forever then I started to wonder like   Why am I in this line? Like usually this is a faster thing. Then I started to get nervous. like I have contracts and things like that in my email. Luckily when I got up there, the lady was not having any, anything like we were not getting onto good terms. Like they're very strict at border control. And luckily my, they're so mean.   Brendan (21:14.794) They are like for like it's good to be strict, but you're there for business. What's wrong with I don't like why are they stopping? I don't know what and the peanuts. What's wrong with peanuts?   Kiera Dent (21:22.152) So they say, are you bringing any nuts with you? And I was like, why did I say yes to that? Just don't eat them while you're over there if you accidentally, or throw them away. I don't know what my deal was. yeah, but then on my flight back, my client was like, you're fine. You got over. And I said, I don't think I'm fine. And truth be told, when I went back to the airport, there's a code that they'll put on some tickets. I couldn't check in. So when I was flying back, I wasn't allowed to check in on.   line said go to the airport. I printed my ticket and I got four S's on my boarding pass, which then meant I got searched up and down left and right. The really cool thing is because I do work in dental offices, my bag and my shoes actually flagged that I had bomb making materials on me. They asked what I do for work and what my husband does for work, found out we were in healthcare, which I mean, there are some things that we do have in dental offices that probably could contribute.   Brendan (21:56.554) no, yeah.   Kiera Dent (22:20.214) So when they found out I worked in healthcare, I was allowed to go, everything was fine. I got to the gate, I got searched again at the gate, and then finally I was able to fly back home. So I have never been so excited to see the US flag flying after. So that was my end of international consulting. I've still consulted people in Canada, but they have to come over to the US. I'll meet them right at the border, but we do it all in the US now. So that was a good lesson learned early on.   Brendan (22:46.665) Okay.   Yeah, yeah, fair enough. And you could probably do a bit virtual. Why do you need to meet in person? I'm curious.   Kiera Dent (22:54.74) Yeah. So that was like really what I built the company on and we've since shifted and whatnot. But what I found was like going to people's offices, like I went to one office, I'd been consulting them for about six months and I walked in and they had paper charts. Never once did paper charts come up on any of our calls. And I'm like, excuse me, we have paper charts in this office. Like how was that never a conversation? And what I realized is what me as a consultant might see that maybe isn't like   a good flow or good things, a dentist who's been doing this for years might not even know that that's abnormal. And so sometimes being able to see the practice can really help. It can really help us evaluate. We can get the team on board. So that's been something that's been really fun. But we've also now learned that, like, I think after seeing so many practices myself, we know a lot more of the questions to ask of the team pieces of the flow. There's different ways. mean, COVID really helped exponentially grow that virtual piece. And honestly, we can get, I would say,   We're like 98 % as good of results virtually as we were getting in person. So the only thing I think people miss is just like us being with their teams. So now we're flying all of our doctors and teams together. So we're still able to influence. And we learned through COVID, we did virtual team events and teams love it. Like we ship swag boxes and we really learned how to have this like fun, engaging experience virtually that teams get bought into. And then it's cheaper for the doctors not to have to fly an entire team.   Brendan (23:58.548) if could.   Kiera Dent (24:22.092) to a location as well.   Brendan (24:23.956) Right, right, right, right. I just thought of a couple things to ask you really quickly. Have you ever met Paul Vigario of SurfCT? No, okay, they're an IT company. They do a bunch of things, but you were mentioning kind of, I forget the exact word you used, but you were saying like building up and motivating the team of the dental office. He uses the word empower, which I thought was interesting. I didn't know if you guys had crossed paths or something, but he would be a good person to connections in the network. The other thing is I could,   Kiera Dent (24:31.658) I have not. That'd be a one.   Kiera Dent (24:42.221) Mm   Kiera Dent (24:50.944) Yeah.   Brendan (24:53.8) I wanted to ask you because you like to go your at least you started the business by going in person to these offices. Do you have any recommendations that you make as far as the flow? Because you have the waiting room and then you have the operatories and all double chairs. Maybe if consult consulting group, consult rooms and follow up rooms next to them. And then towards the end on the way out, it's different from the entrance because people got dental treatment and they got to make that payment. Hopefully before they leave the office. Is that anything that you evaluate and make better or   Kiera Dent (25:19.717) Mm -hmm.   Kiera Dent (25:23.564) Totally. Yeah. One of my offices, they're a very big booming practice. They do over 14 million a year in one location. And I went up to their office and it's kind of my running joke. said, you guys, I don't even want to put this on my resume that I did this for your practice. We're talking big booming practice, huge practice. They've been doing amazing for years. What I implemented in their practice were flowers that I went and bought from the store.   and put in vases at their checkout location because what I noticed is they were not getting a high of cases closed because there was no privacy. It was too big of a thing. And I also noticed the flow was really confusing because people were coming from both directions and they were actually running into each other. Patients were backing up, patients were leaving. And I'm I'm kind of embarrassed that like, Kiera Dent came in, Dental A Team, and I put flowers on your checkout.   But what happened was their case acceptance skyrocketed. The patient flow I practiced with the entire team. Because what's crazy is those little things we don't think about, but the patient experience exponentially increases and our case acceptance goes up exponentially. So I'm like a miracle girl in practices. Case acceptance is my jam. Having really smooth flows for practices is really what I love to do. And so yes, in my perfect world, if I get to see your blueprints before you build the practice,   Always having an in and an out because it really helps but if like the practice is how it is Let's figure out flows Sometimes I'll just add a little bench by the checkout where people can actually seat their patients so the patient's not leaving the door Little different things where you can hand like a route slip or anything of communication like the baton passing between the front and the back office so that way everything is just so clean and what's going on between the front to the back and having that flow very   very easy. But yeah, that's something I really love to see. Because just one small little thing or in big offices, I do like a direction and a flow of traffic. So that way we're getting all patients going through one door, getting them to check out, there's a set process. I call it like the HOV lane or the like, so they're just a quick checkout, like a speedy checkout, send them to this person. If they're a longer one, put them here, have different people that are better with different skill sets at those two seats.   Brendan (27:16.394) Interesting.   Brendan (27:30.378) I like that.   Kiera Dent (27:41.61) Sometimes on the check -in, I'll have people take payments, so we're not backing them up. In really large practices, when they start to get bigger and bigger, I will start to have the clinical team, like very easy. If they just need a fluoride payment, just swipe that card in the back, very easy. We can get credit cards on file. And then there's checks and balances to make sure none of it gets missed because more hands in pots can oftentimes lead to chaos. But if it's a systematized way, you can do so much with a flow and make everybody's life so much easier.   Brendan (28:09.738) Absolutely. So then at least to my next question and right on that, virtually, how do you assess someone's patient flow and the routes and finding that HOV lane?   Kiera Dent (28:18.348) So, oftentimes we will still go to practices, but if I'm not in a practice, it's really simple. Like do a little FaceTime video with me, like walk me through your practice, show me what your patients are doing. and what's really fun about our consulting is when you've seen so many offices, you can like within 10 minutes of being in a practice, I already know what they could do to improve very quickly. Cause you just see it. It's like we're playing a game and I spot it. And so just do a fast, easy FaceTime. I've got an office right now and   We work through their entire flow virtually and everything's moving really well. So just an easy FaceTime or a Zoom will take me around the whole office and we can just pick up a small little change here or there.   Brendan (28:59.998) that a lot. Are you only working with general dentistry? Can you come over and work in oral surgery at least a little bit? Maybe.   Kiera Dent (29:05.782) course. Yeah, we have three OS offices right now. So yes, we do branch out to other specialties. OS is fun. I like working with GPs that did implants and things which I get there's a world of like OS you're more trained. GPs love to dabble. I think like I'm not here for that debate but I am here for I love OS. I think OS is so awesome the things that we can do for patients I think.   being able to give people confidence back, being able to do it with so much ease. I love surgery, I love surgery cases, I love implants, I love bone grafting. We did a ramus and we harvested the ramus for an implant and it did not go well. So I have a lot of respect for MaxoFacial who do it well because ours was not a good experience. But it's just fascinating the thing. So yes, we definitely work in OS and help with that.   Brendan (29:43.08) A lot of fun, yeah.   Kiera Dent (30:04.202) And they're just different things.   Brendan (30:04.532) You said, yeah, you said three office. Is it three different offices or like one organization or the three different organizations? Okay. Okay. It is one of the max. I'm curious, max, Dr. Iraq's.   Kiera Dent (30:09.652) Mm -hmm. Mm -hmm. Yeah. Yep. Yeah. No, no. I would love to just go see how they do it because I think I'd learn so much. And that's the other fun thing. I am always, I tell offices, I'm like, I'm here to teach you any tip and piece that can make your life easier, but I'm also here to learn from you too. So much of what we do in our consulting, yes, came from experiences and things we brought to it.   But there's so many great ideas that I see in offices that I'm obsessed with. I've seen really awesome ways to cut down supply costs just with tip -out bins. I've seen awesome ways with flow. I've seen really awesome things with things you do in the waiting room. There's just so many cool things when you go and see offices. So I would love to go see Mac's offices. What are they doing? What's their patient experience like? What's their team experience like? Because offices...   Brendan (30:45.567) Mm.   Brendan (31:01.587) Yeah.   Kiera Dent (31:05.164) It's usually dependent upon the owner doctor. I'm like, you can easily, I usually within like five or 10 minutes of meeting a team, I can tell, will they be successful or not? And most of it is due to the owner doctor and how they are. Dr. Jason, he's incredible. He has such a heart of gold. He's very committed to where he's going. I'm like, he, he like plants success everywhere he goes because of who he is. like, his team of course is thriving. know they're thriving without even seeing his office. So yeah, it'd be really fun to go see him.   Brendan (31:14.452) Hmm   Brendan (31:34.132) They are, they really are. And you need to meet Megan Dwyer too. She's like his go -to, maybe you know of her though. Yeah, they are, their organization is pretty incredible. Of the DSOs, I would put them at the top of the list, I think. Moving forward, I'm very curious to see, because they're fairly new. They've been in it for a bit, but they're fairly new. I'm curious to see where they go. I still have a couple more questions if you have some more time. What's, so here's a quick one. What's something you like to spot the,   Kiera Dent (31:34.986) Thank   Kiera Dent (31:47.104) Mm   Kiera Dent (31:57.546) Yeah, of course I do. Yeah, absolutely.   Brendan (32:03.838) The gaps, I love that. What's one difference you see in oral surgery offices that's different from the general dentist office?   Kiera Dent (32:11.3) Wes is just big treatment plans most of the time. Like it's a, we're not, we're there to build a relationship. We're there to love them, but we're not there. Like you're not there Dennis forever. Like you guys are there for very much a specialty. And so like the way you schedule an OS practice compared to how I schedule a GP practice, the relationship building with an OS practice, a lot of it's going to be relationship building with all your GPS in the area where GPs.   are more about just attracting patients in. So that's something I see a lot, but OS is, I think OS is helping the doctors. OS has a reputation of like, pop that anesthetic in, take the teeth out and off they go. It's kind of a little bit more, it is a little more rash. And so just helping those doctors realize like that experience is getting you the reputation all the way out. Like you're an incredible surgeon.   Brendan (32:59.06) more rash. Yeah.   Kiera Dent (33:08.372) Make sure the bedside manners match your expertise. Make sure that patient feels your love for them because dentistry is such an intimate experience. Like nowhere do you let a stranger put their fingers in your mouth. Like it's just, weird. Like we literally let these strangers do it. It's very weird. And so helping those, is. And then a lot of OS, I noticed that they're such brilliant surgeons that they struggle with team dynamics a lot.   Brendan (33:19.388) It is. It's your mouth. Yeah.   Very vulnerable, yeah.   Kiera Dent (33:35.424) That's something I noticed more so in OS than I noticed in GP. so helping them see like you are this incredible surgeon and I want you to be the expert there. And I also want you to be a human to your team. Like Dr. Jason is, he is a very different OS. He doesn't have that chip. He doesn't have the, which I mean, my husband's in medicine too. And there's some surgeons who have that chip on their shoulder and they're total jerks. And like I watched even in the healthcare, some doctors are such   Brendan (33:36.088) Kiera Dent (34:03.67) jerks to their team. And I'm like, you get so much more further if your team's behind you than you do by like barking orders at them or telling them. And I understand surgery is stressful. Like if we mess up, the surgery has some not so great side effects to it. And so I understand the need for that perfection, but I'm like, teach your team with those perfect systems that you want it perfect every time and then love on them when they do great things too is something I noticed. Now that's not like   Brendan (34:13.524) Mm -hmm.   Kiera Dent (34:32.006) blanket statement because there's GP doctors that have that need that exact same advice. But that is something I think it's just OS is it's fast. It's like shucking teeth all day long and   Brendan (34:42.046) Yeah, no, it's so it's so disappointing though. And I completely connected with that. I'm surrounded by such brilliant people. Some of the people that have gotten just at my program, don't want to mention the program, but at my program surrounded by other oral surgery surgeons and residents that have gotten the top scores in the country. And but there's just such a disconnect where they're like, they just think it's taken out teeth. And I get made fun of for taking a long, I like to take a long time at the consult. I'll ask you three times before you walk out. Are there any questions that I can answer for you? You know, I don't care if that's annoying.   or if I'm taking too long and the assistants are bugging me or making fun of me from the hallway and stuff. But it's that patient experience. It's exactly what you said. And I make a lot of content on the side, make fun of that too. But no, I'm really connecting with you on that. It's such an important thing. And I cannot stand that ego. I don't care if you have a DDS and an MD. We are human beings. And outside of the clinic, you're Josh. You're just Peter. You know, I'm just Brendan, right?   Kiera Dent (35:38.956) Thank   Brendan (35:41.066) You're not talking to this and that. And you know, obviously there's so many amazing people out there and you know, those are some of my friends. So I'm not talking about them, but it's an interesting thing. It's so weird to find such a predominance of that ego and elevated mindset. And I've found dentists who are just the same exact thing too. For another time though, but yeah, feel like we're going on to that. But it does, comes down to the patient experience. And I really do appreciate that.   Kiera Dent (36:02.861) you   Kiera Dent (36:09.398) for sharing.   Brendan (36:11.074) man, I just missed there were another two things that I had lined up ready to go. shouldn't have said anything.   Kiera Dent (36:18.49) No, you're good. I think though, as you said that, I think the greatest thing that doctors can do is build that confidence in your patient. I tell all my treatment coordinators and consultors and doctors, I'm like, they are not here buying dentistry. They are buying your confidence. They are buying your, that you're going to get the best results because I'm like, people forget that like we live in dental Tinder.   Like there is another dentist, there's another maxofacial somewhere else that can get like, they can do the same thing. And I'm like, they're buying you, they're buying your confidence, they're buying what you can give them of the dream and the hope. And so yes, like I love to ask what questions do you have for me? I want you to be rock solid leaving here. That helps that patient know one, what questions do you have for me is great. It's open -ended. I'm getting them to say yes to me rather than no to me.   Two, I'm telling them how I want them to feel. I want them to feel rock solid, confident, moving forward. What questions do you have for me? If they tell me they want to check with their spouse, absolutely, I want you to check with your spouse. What questions do think your spouse will ask you? That way I can make sure you're fully prepared for it. That's my way I can get past it and find out what's really taking this patient back. When they're like, hey, I need to check my work schedule, absolutely no problem.   Let's add you to the schedule. So me, Kiera Dent, who's ditzy over here, doesn't forget about you, Brendan. I never want to let you slip through the cracks. I'll just pop you on the schedule. You give me a call when you get to work, if that doesn't work for you, because I would hate to let you slip through the cracks. So many little things where we're making that patient the VIP. I feel like in today's world, it's funny because we think that there's so much competition out there, but I'm like, it's actually really easy to stand out and it's called being kind. I think the world has gone through the COVID crank.   I think we've become very self -centered in a lot of ways in the world. And I'm like, the greatest way for us to give incredible patient experience is to be kind, to show up as a human being, to sit knee to knee with them on their level. Like you said, what questions do you have for me? I think we've kind of forgotten how to be human beings. We've become human robots. And that's how you can actually stand out in today's world. I'm like, it's such an easy way to get an edge is to just be kind and to treat them.   Kiera Dent (38:27.828) and make sure that they're rock solid confident is going to be the way to win those patients. And then like, I don't care whatever you do have great bedside manners. but I remember my ER doctor when I had an appendix burst, I loved my ER doctor, I loved him and he was so busy, but he made me feel so taken care of. And my husband went out to while I was waiting in the room and he's like, our doctor is literally running between rooms, but as soon as he gets the door, he like walks in so slow and like, Kiera I'm here, whatever questions you have.   and then would like book it as soon as he left the room. I never felt that rush. I felt like he was taking great care of me. And I think that's a great way for all dentists to have an edge and to win the patients that need to be served by you.   Brendan (39:11.21) Yeah, you need to have that humanistic quality to you it and just back to you were saying how it's like tinder There's always another it's like there's always gonna be another oral surgeon who's taller. There's always gonna be on their dentists That's better looking That's that's so funny And just just a few more questions. I I got back to it by the way the Within those first two years, I'm curious I want to just just if we could touch into the secret sauce a little bit here   Kiera Dent (39:23.628) Sure.   Kiera Dent (39:28.768) Yep. Good.   Brendan (39:40.884) Cause I'm going to start in this practice next August, August 15th. And I am, I want to, I want you to come over and do a whole revamp and we figure out what's going on. The offices, the practices, I'll pay for it. However we got to do it. But within those first two years, I'll be working for someone, but you were with someone who had started her own practice or was working in.   Kiera Dent (39:59.724) Nope, we started it. We bought it from a retiring doctor. Yep.   Brendan (40:01.61) Start from there. What were some of those key things, maybe two or three things, if you could touch on them that got her from the, regardless of the numbers, but what got really the scaling going? You said systems and processes, so you got those going. Is there another one or two things that I should be looking for in my first two years? I got a two -year contract, that's where I signed. I want to be a partner there one day. What's something I should be looking into to find or bring to the table to be that missing piece, if you can share something, one or two things.   Kiera Dent (40:19.724) Thank   Mm   Kiera Dent (40:29.78) Yeah, of course. So I think I'd find out where are the gaps in that practice right now. What are the things that the owner doctor maybe doesn't enjoy doing? Are they really amazing with numbers? Are they really amazing with the team? Are they really amazing clinicians? Because usually people have a natural gravitation to something. And so when I look at practices and partnerships, I work a lot with partners and helping doctors come together.   Brendan (40:40.36) you   Kiera Dent (40:55.94) is what's the complimentary piece? So like when I have a husband wife duo in a practice, I'm like, all right, one of you is probably naturally gifted with the team and one of you is probably naturally gifted with numbers. That usually tends to be the dynamic I see with partners. When there's multiple partners in there, we obviously bring different skill sets to the table. But I would say go find out as a partner, if your skill sets the team or if it's numbers, I also say that that can't be your crutch either.   You still need to go learn the other side of it. So that way you can be a resource for them. So just because you might not like numbers, go figure it out, figure out how they do the billing, go talk to the front office, have them like you sit in the chair and physically send the bill. So you understand what that process is like. So you know how you can help support your team as well. And also how you can check and audit the numbers in the books. I really love when doctors come in with an owner mindset and there's also gotta be a level of appreciation.   while there's also confidence. So recognizing that that doctor took all the risk to build this practice for you, I think goes a long way. But then at the same time, you need to come in with something that they don't have that you're going to bring in. really being observant of what don't they like or what are the gaps? How's the team doing? Are we doing team meetings, listening to podcasts? And then also remembering that you're a leader. So I think you leading, no matter if you care to do it or not.   as a doctor, you're just a natural leader to your team. We are always going to follow you. We're always going to respect you because you're our doctor. And so I think those are the pieces, but I feel pretend this was your practice. What things would you have to know? You'd have to know the numbers. You'd have to know what profitability is. You'd have to know what your EBITDA is. You'd have to know the billing processes. You'd have to know how to hire and fire. You'd have to know the HR portion of it. You also have to be a great clinician. And so as you like, usually I say your first six -ish months, you got to be a bang of   clinician. Like I need you to come in, I need you to produce, I want you to do all these things and really learn that mentorship piece and then like start to take on those little pieces of the practice ownership. So when you come to the table, you're not just bringing a check to buy into the practice, you're bringing skills that are very valuable to this practice that's complimentary to what they have already.   Brendan (43:05.994) Excellent and thank you for that. We actually are doing some stuff on the marketing side so I'm very glad that you mentioned those things. Okay great so we'll be touching base throughout next year. I start August 15th so we'll be doing that. We'll be touching base. Is your work expensive?   Kiera Dent (43:18.355) I'm caught.   Kiera Dent (43:28.199) Yeah, of course. So we do online and we do in person and really we try to customize it to your practice. And so all of our fees have always been covered by either the amount we reduce in your overhead or the production we add to your practice. I've never once not had our consulting paid for and we range anywhere from like ,600 a month all the way up to $4 ,500 a month, depending upon the amount that we would be doing, whether we're coming to your practice, whether we're coming out here.   what different pieces we're doing and how much hands -on. But really, my goal is how can we help people succeed and flourish is what I love to do.   Brendan (44:00.468) next one.   Brendan (44:06.354) Excellent. And you have a team, I'm sure you have other people who's Shelby, by the way, she's just, she helps coordinates things or.   Kiera Dent (44:12.441) Yes, Shelby is my executive assistant and our customer success. And she really so she does all of my scheduling and coordinating, which is incredible. And then she also takes care of all of our clients, too. So she's beautiful. She's incredible. I hired her. She was my next door neighbor, actually. And I was like, I was like, this girl takes care of my plants when I'm on the road. She just noticed my plants were dying and started watering them for me. She just like randomly check in on me. She was a waitress. And I'm like,   Brendan (44:28.468) Amazing! That's great!   Kiera Dent (44:40.138) This girl loves people so much. want her in my life and on my team. so, yeah, we've worked together for almost four years now and she's just truly incredible.   Brendan (44:50.922) That's amazing. that's so nice that it's like a family business. Yeah!   Kiera Dent (44:53.44) So look for good talent. I know, look for good talent everywhere. I've hired people from my next door neighbor. I've hired people from friends of friends. I've hired people from church. You always gotta be on the lookout for incredible talent because those people are the people you want in your life.   Brendan (45:09.428) How do you find the roles for them in your company? I'm curious, because with one of my marketing startups right now, with the co -founders, that's what we're looking for. We need this and this done. But then finding the right people, you know, on top of the day -to -day, the nine -to -five, you found people at church, neighbor. And they just happened to fit that thing that was missing at that one time, or they molded, you trained them. I'm curious.   Kiera Dent (45:23.98) Sure.   Kiera Dent (45:31.168) Thank   both. So I think it's important, like whenever I tell people like, hey, we're going to try and find a role. And we don't know, I just say, great, like, let's write down everything, like, just dump it all on a list of everything that you are either doing, or you need to delegate out or things you'd like to not be doing. And then let's see if we can cluster it. So can we lump tasks together? Like for me, I need someone to book my travel, I need someone to do my emails, check the mail, like take care of my clients when I was on the road.   All that really falls into an assistant role. And then I was able to go find that person. And when I first did it, just dumped everything on a list. I went back with a pink highlighter, my favorite color. And I'm like, these are things that truly only I can do. And it's a good ego test because 90 % of that list is not only you can do. They're probably like 5 or 10%. That truly are tasks that only you can do. And then I looked at the ones that took me the most amount of time. And then I was like, OK.   Who could I hire for this? And that's how I started hiring these different positions. Now, a lot of times, you kind of know an assistant role or an executive assistant role or a manager role or a marketing person. And then I'll either put posts out there, job postings out there. I write my posts. I hate jobs to where I'm like, I don't know. I make them very fun because I really love that person and I want them to come be with us and realize how great of a position this will be for them. But no, there's so much that can be done.   with freelancers, like my first personal assistant I hired for 500 bucks a month. like, I don't even know what I'm having you do, but like, know I need you. So like more tasks will come as you take on more things and I'll just like keep paying you. And so then they just morph. And usually those personal assistants or those assistants that are kind of at random, like jack of all trades, master of nothing, they really just... So I found my first one on Indeed. I hired her. I just put an ad out.   Brendan (47:20.446) Yeah. Where did you find that person, by the way?   Brendan (47:27.518) Thank you.   Kiera Dent (47:28.876) Viva HR is a great resource too, that I love. I'm happy to share a link with all the listeners. It's $99 a month and you can post on all the platforms, unlimited ads. And I was like spending $15 ,000 a year on job postings for a while. This has cut down a huge expense for us. So I do post there. but I write mine very fun. So I like talk about how fun our company is. I talk about our Disneyland retreats. go on, I talk about like, what's your favorite cupcake flavor. So that way it's just very intentional. And then for them to come back to me.   I do tell them they have to respond back with certain things. And if people don't do it, I just weed through. But yeah, the first personal assistant I hired, she was a college student. She came from a great company in the area. And she just loved me from day one. For personal assistants, I have a really good process that I'm happy to share with anyone trying to hire this role, where we make them do certain things like book a trip for me, schedule this dinner thing. And I look to see their thought processes and how long it takes them. So I kind of test them through the interview process.   So she was hired from Indeed. Another one was hired. Shelby was my next door neighbor. But yeah, they just come from all over random. But I found the best people for that role are usually from hospitality. So waitresses, servers, Starbucks. Anyone in that service tanning anything in that world where you've got to really be high end nice. I love a waitress or a waiter because they've got to watch so many people.   Brendan (48:26.388) Mmm.   Kiera Dent (48:53.376) They serve a bunch of people. They're very fast paced. Like that's a good person who matches me. I love to bring those people in. but yeah, that's, so that's where I find those people. But indeed, honestly, college towns, a lot of people in college town just want like, I don't need them full time. So they're really good role to bring in part time. But I found the ones that are in college usually are the best ones for that personal assistant. And then   Brendan (48:56.67) Yes.   Brendan (49:01.642) Speaking of tanning, yeah, this light isn't doing me any good. But all right, anyways, start, keep going, keep going. I'm very worried.   Kiera Dent (49:21.036) depending on what they're going into school for. Shelby was going to school for business administration, so it was a perfect match for her. My other one was going to school for teaching, so she was with me through the time she got her degree, and now we're still really good friends after that too.   Brendan (49:34.026) Amazing. You're brilliant. This is one system in process to another. I really appreciate this. I really do. Excellent.   Kiera Dent (49:38.73) Thank you. Thank you. I want to make your life easy. So whatever we can do to like simplify and ease people's lives. That's what we're here for.   Brendan (49:47.046) Yeah, absolutely. Thank you so much for coming on. No, I'm just now you're we're hitting the cap where there's there's a lot to take in here. Can you do me a favor and please go and take a look at Max's offices and everything like within this year so that afterwards that we can talk stealing double things.   Kiera Dent (50:04.46) Right. Exactly. Well, he's so great because he's been on your podcast earlier today. He just mentioned he was like, everybody thinks they're competitors. And the reality is we're not competitors. There's enough teeth to go around. There's enough like all, all ships rise, like all tides rise all ships. And I love that perspective. I'm like, we need more people like him. I guarantee you if you went and saw his offices, he'd take you around. And that's the type of doctors. Like, we attract these doctors.   Brendan (50:28.84) I did actually, yeah.   Kiera Dent (50:32.32) who want to give to others, who want to lift each other up, that want to share their best ideas. And that's what I'm committed to just creating more of because the more we celebrate, the more we share, the more we lift each other up and we give all these ideas, like I will happily give anything I can for you because the more you can succeed, the more you're going to rise other people up with you as well. So why not? The world needs more goodness and more positivity. So let's create it.   Brendan (50:56.21) It does. does. The one thing because he has a corporation now. It's a big organization. They're amazing. They're beautiful. But then there's going to be certain ceilings and walls and what you can and can't do. Unfortunately. And I was very I saw his offices and he is outstanding and his team is great. They're lot of fun. They're a lot of fun. And I I love that. But I just saw the path to kind of I don't know where I'm going to make it. And I want to try to go towards administrative in addition to   taking out teeth and doing the oral surgery. And I felt that in a DSO, there would be certain boundaries that might prevent that growth. And I'm sure you understand that, right? Especially with your story of the blossoming, right? So yeah, I could do, and then there was one person that their organization hired that I knew of that probably wouldn't work well, but butting heads kind of stuff. So you have to make decisions as you move on. So I'd be very curious if I was to work there.   Kiera Dent (51:47.148) Sure.   Brendan (51:52.126) We wouldn't have a future of a project together of building, creating systems and processes. So you know what I mean? Like, and this is kind of like how I like to connect. had a great conversation today. I can't thank you for not coming on. You have such a busy schedule. Shelby's great, by the way. I'm all over the place. It's only me here right now. And one day learning from you, maybe I could scale, but thank you so much for coming on. I'm going to, I'm going to be posting this on whatever platforms we can. I'm sorry that you're recording this with the backwards Riverside. Thanks.   Kiera Dent (51:57.299) Sure.   Kiera Dent (52:06.41) Thank you.   Brendan (52:21.78) for Shelby to putting that together though. Yeah, thank you. I know we're hitting that hour mark. So I want to be conscious of your time. Maybe we could do part two sometime in the future. Or maybe when you come through, if you can. Can I, I know you have a team now, in the future, revamping the practice and stuff. Is there a different price from getting you versus a team member, a delegate? How does that work?   Kiera Dent (52:22.841) Yeah, of course. Thank you.   Kiera Dent (52:31.18) Thank   Kiera Dent (52:34.516) Yeah.   Kiera Dent (52:45.453) Yeah, great question. I have always tried to make sure that whomever I hire is just as good as me, if not better. I even tell other people, I'm like, honestly, my consultants are usually better than me due to the fact that all they do is consulting. And so they're truly incredible for it. So I have never wanted to have a different fee for myself or for consultants. And so currently, it's the same fee. I just don't take on as many clients. However, with that said,   certain people that we've connected with and if I'm in the area and it works out, by all means, I'm happy to come. And even sometimes it's me plus a consultant because I just, my biggest expectation of ourselves is I feel like we have got to be there for clients. Like when I need my coach, I need her. And so we are so on top of it that I would never want to have it where I am busy, I'm on podcasts, the clients can't get in touch. So I always, if I even am on an office,   I pair myself with another consultant just so you guys always have support and you're never left due to the fact that I am busy and I do travel. absolutely, there's no extra fee if it's me or someone else. So yeah, that would be, but honestly, our consultants, I only bring on consultants in our company that have my experience or better, that they've had to grow multiple practices, that they have the dental experience, that they've got the passion for dentistry, that they've grown multiple practices.   because I don't feel like if you haven't been in their shoes, it's very hard to convince people of what to do or to even have that empathy. yeah, so that's how we operate. But now if I didn't bring on people that were just as good as me, if not better, I think that'd be a flaw of myself as well.   Brendan (54:23.924) That's such a good idea. Do you ever get all your teams, the consultants together on the podcast all at once? How often do you do that?   Kiera Dent (54:29.482) We do. actually did one. It was actually really weird to have all of us on there because like virtually you don't know who's goin

We're halfway through the show now and the fun continues! HOV lane struggles, weird stories and a Terrifer 3 update from Max Donovan Listen to Billy & Lisa Weekdays From 6-10AM on Kiss 108 on the iHeartRadio app!  

Dave and Chuck the Freak talk about Dave looking at the Super Moon for good luck, flight attendant's side hustle is stripping, attempted abductions, custodian busted recording school staff in bathroom, guy rents Airbnb to run drug business, couple on their back patio get surrounded by pit bulls, old person's home destroyed by hurricane, man honored for rescuing old woman who drove into water, Dave looking at super moon again, Jerry Jones update, lawyer wants Jake Paul investigated for fight fixing, breakdancer develops head spin bulge, swimmer's OnlyFans, RIP Liam Payne, family member doesn't want Menendez brothers released, Al Pacino had a corrupt accountant, The View Master getting its own movie, Sydney Sweeney plays boxer in new movie, Nick Jonas ran off stage when someone pointed a laser at him, California doctor says Thai food was so hot she suffered chemical burn, fire station burned to the ground, update on old woman who robbed bank and went back to gardening, inmate offered bribes to prison guards, man in speedo tried to pet wild horse, honest granny talks about dumping BF, what's your horny secret?, mountain people kill someone camping in the woods, hikers encounter moose, goat on roof of home, AI chat bots creating explicit pictures and videos, Disney skip the line pass, Frito Lay to add more chips, new turkey that can go from freezer to oven, driver busted trying to pass off plastic skeleton as passenger in HOV lane, mother/son duo selling animals illegally, woman busted smuggling turtles, airline pilot locked co-pilot out, legislation will make it easier to cancel gym memberships, Amazon driver exposed himself to woman while delivering packages, and more!

Thanks to our sponsor:This episode is sponsored by BetterHelp. Give online therapy a try at betterhelp.com/rorymal and get on your way to being your best self.No, but seriously - what the hell is going on? Rory takes Demaris to trial over her allegedly standing him up on a night out (2:25), and she gives some insight into how she got kicked out of an Ice Spice concert in NY (12:19) . It was apparently a pretty wild week according to the internet, but Rory insists he went to (and left) the Lucky Daye show in peace (26:43). Unfortunately, the Olympics aren't going on anymore to distract us from stupid sh*t, but we do cover the men's basketball win and who the true MVP of the team was (31:51). Speaking of the Olympics, does Noah Lyles deserve his own shoe? We speak on his comments towards Anthony Edwards (44:26). Tyrese decided to cosplay as Marvin Gaye while singing the National Anthem at a pre-season football game (53:08). We want a wellness check done on our brother. Soon. Was Rory right about Drake's terms with UMG (1:05:19)? Are we psychic? And is Latto the new Hov? We discuss her new album and Ebro's comments about her recent style of music (1:12:21). We have voicemails! The first caller wants us to design a movie for us to star in (1:24:15), and the second wants our opinion on women stealing women from men (1:37:15).For MORE Rory & Mal, make sure you subscribe to our Patreon community, for exclusive episodes, first access to tickets and merch sales, private live chats with the team, + more! https://www.patreon.com/newrorynmalFollow Rory: @ThisIsRoryFollow MAL: @MAL_ByTheWayFollow Demaris: @DemarisAGiscombeFollow Julian: @Julian__nicholas To watch the podcast on YouTube: https://bit.ly/NewRoryAndMALYouTube Don't forget to follow the podcast for free wherever you're listening or by using this link: https://bit.ly/NewRoryAndMAL Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee omnystudio.com/listener for privacy information.

Thanks to our sponsor: This episode is sponsored by BetterHelp. Give online therapy a try at betterhelp.com/rorymal and get on your way to being your best self. No, but seriously - what the hell is going on? Rory takes Demaris to trial over her allegedly standing him up on a night out (2:25), and she gives some insight into how she got kicked out of an Ice Spice concert in NY (12:19) . It was apparently a pretty wild week according to the internet, but Rory insists he went to (and left) the Lucky Daye show in peace (26:43). Unfortunately, the Olympics aren't going on anymore to distract us from stupid sh*t, but we do cover the men's basketball win and who the true MVP of the team was (31:51). Speaking of the Olympics, does Noah Lyles deserve his own shoe? We speak on his comments towards Anthony Edwards (44:26). Tyrese decided to cosplay as Marvin Gaye while singing the National Anthem at a pre-season football game (53:08). We want a wellness check done on our brother. Soon. Was Rory right about Drake's terms with UMG (1:05:19)? Are we psychic? And is Latto the new Hov? We discuss her new album and Ebro's comments about her recent style of music (1:12:21). We have voicemails! The first caller wants us to design a movie for us to star in (1:24:15), and the second wants our opinion on women stealing women from men (1:37:15). For MORE Rory & Mal, make sure you subscribe to our Patreon community, for exclusive episodes, first access to tickets and merch sales, private live chats with the team, + more! https://www.patreon.com/newrorynmal Follow Rory: @ThisIsRory Follow MAL: @MAL_ByTheWay Follow Demaris: @DemarisAGiscombe Follow Julian: @Julian__nicholas To watch the podcast on YouTube: https://bit.ly/NewRoryAndMALYouTube Don't forget to follow the podcast for free wherever you're listening or by using this link: https://bit.ly/NewRoryAndMAL Learn more about your ad choices. Visit podcastchoices.com/adchoices