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Send us a textEpisode Summary: In this episode of the PIO podcast, PR expert Molly McPherson shares her insights on navigating media crises, the importance of social media in crisis management, and the common pitfalls faced by public information officers (PIOs). She emphasizes the need for transparency, accountability, and stakeholder engagement in communications and discusses how to transform crises into opportunities for building trust. Molly also reflects on her experiences at FEMA and the lessons learned from various case studies in crisis management.Molly's Bio: In Molly McPherson's world, just about anything is a tell. That's how The Boston Globe described Molly's work as a crisis communications expert who moonlights as a celebrity PR whisperer on TikTok.As an APR-certified crisis management and public relations practitioner, Molly uses her deep understanding of media culture to benefit her clients and the over half a million social media followers who look to her for insight into brand and celebrity actions, whether genuine or part of a PR stunt.She is the host of "The PR Breakdown with Molly McPherson" podcast and author of "Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis."In her career, she's known as an innovator in crisis communication, from introducing digital media strategies at FEMA to developing some of the first crisis communication web resources as communications director for cruise lines during critical incidents like the 9/11 attacks and the 2002 Norovirus outbreaks.Her insights have garnered international attention, making her a recurring commentator for respected outlets such as NBC News, GMA, The Today Show, CNN, NPR, Access Hollywood, CTV News, and The Today Show in Australia. She has also been a featured commentator on ABC's Impact x Nightline, Vice TV's NINE LIVES OF...and TMZ Investigates on Fox Television. Additionally, Molly has provided commentary for outlets such as the New York Times, the Los Angeles Times, the BBC, and the Wall Street Journal.Beyond her media presence, Molly is a celebrated keynote speaker, an Adweek Creative Visionary Award winner, and a Forbes.com contributor writing about leadership and crisis management. She has taught companies, leaders, and brands, as well as hundreds of thousands of online followers, how to navigate a PR crisis in the tricky digital media era.Molly's Website: https://www.mollymcpherson.com/Support the showOur premiere sponsor, Social News Desk, has an exclusive offer for PIO Podcast listeners. Head over to socialnewsdesk.com/pio to get three months free when a qualifying agency signs up.
We talk about an infuriating lie about Andrew Breitbart's death spread by a rising rightwing conspiracy theorist on the most popular podcast in America.Support the show: https://redpilledamerica.com/support/See omnystudio.com/listener for privacy information.
We talk about an infuriating lie about Andrew Breitbart's death spread by a rising rightwing conspiracy theorist on the most popular podcast in America. Note: Some adult language.Support the show: https://redpilledamerica.com/support/See omnystudio.com/listener for privacy information.
We discuss how Andrew Tate is creating a civil war in conservative media, and what this struggle says about the movement.Support the show: https://redpilledamerica.com/support/See omnystudio.com/listener for privacy information.
Coming up in this episode of Flirtations, we welcome crisis communications strategist and PR guru Molly McPherson to the show as we decode communication! Molly and I discuss essential communication strategies for handling those sometimes hard and awkward, yet necessary, conversations in dating, like how to talk about past relationships and what to say if you maybe need to end things with someone. We'll explore ways to know if someone is being honest with you through how they communicate, the power of intentions and, of course, share some clever flirting strategies you can use in your dating lives right now. Such as how to say I like you without saying, I like you! Molly also introduces us to her indestructible PR framework of "own it, explain it, promise it." All of this and more awaits you inside the episode as we decode communication in dating. Alright flirties, let's meet Molly! Then don't forget to subscribe, rate, and review Flirtations on your favorite podcast platform, and share this episode to spread BFE - big flirt energy, all over the world! Enjoying the show and want to support my work? Buy the Flirt Coach a coffee! About our guest: Molly is the author of "Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis" and is working on her forthcoming book. In her career, she's known as an innovator in crisis communication, from introducing digital media strategies at FEMA to developing some of the first crisis communication web resources as communications director for cruise lines during critical incidents like the 9/11 attacks and the 2002 Norovirus outbreaks. Her insights have garnered international attention, making her a recurring commentator for respected outlets such as NBC News, NPR, Access Hollywood, and Australia's Today morning show. She has also been a featured commentator on ABC's Impact x Nightline, TMZ Investigates on Fox, and Vice TV's NINE LIVES OF... Additionally, Molly has provided commentary for outlets such as the New York Times, the Los Angeles Times, the BBC, and the Wall Street Journal. Beyond her media presence, Molly is a celebrated keynote speaker, an Adweek Creative Visionary Award winner, and a Forbes.com contributor in leadership and crisis management. She has helped thousands of people, brands, and companies work through crises using the guiding principles she shares with her clients—own it, explain it, promise it. You can find out more on my website, TikTok, and Instagram. About your host: Benjamin is a flirt and dating coach sharing his love of flirting and BFE - big flirt energy, with the world! A lifelong introvert and socially anxious member of society, Benjamin now helps singles and daters alike flirt with more confidence, clarity, and fun! As the flirt is all about connection, Benjamin helps the flirt community (the flirties!) date from a place that allows the value of connection in all forms - platonic and romantic connection - to take center stage and transform lives for greater healing and ultimately, a deeper connection with the self. You can connect with Benjamin on Instagram, TikTok, stream the Flirtations Flirtcast everywhere you listen to podcasts (like right here!), and find out more about working together 1:1 here.
What do you do when something unexpected, like being locked out of your Facebook accounts, threatens to derail your day and disrupt your business? In this episode, I share my journey through a recent digital crisis, highlighting the steps I took to stay calm, productive, and resilient. From managing the initial panic to leaning on faith, family, and routines, this episode is packed with practical lessons for handling challenges with grace and perspective. What You'll Learn in This Episode: •How to manage panic and regain control in moments of uncertainty. •The importance of taking practical steps while knowing when to step away. •Why routines are essential guardrails in times of chaos. •Leadership tips for setting the tone during a crisis. •How to gain a healthier perspective on challenges by anchoring yourself in faith, family, and context. •The critical lesson of not putting all your digital eggs in one basket. •How to plan for the future to mitigate risks and strengthen your business. While this experience is related to my business, the tips and strategies I share will work in your personal life too. We cannot avoid disruptions, but we can regain control if we manage it properly. Have you experienced a digital disruption or unexpected challenge in your business? Share your story with me on [LinkedIn](your link) or [Instagram](your link). Let's start a conversation about staying resilient and prepared for the unexpected. Resource: •Tips for preventing a Facebook suspension: https://chatterblast.com/blog/it-happened-to-me-staying-calm-when-facebook-suspends-your-account/ Connect with Me: •Website • LinkedIn •Instagram If you enjoyed this episode, I'd love for you to subscribe to the podcast so you never miss an update. And if you found this conversation helpful, please take a moment to rate and review it—it really helps to spread the word and reach more people who could benefit from these insights. Your support means so much to me. Thank you!
This week, host Tanishka Sodhi is joined by Newslaundry's Manisha Pande and Shivnarayan Rajpurohit.Manisha reported on press freedom in Kashmir from ground zero. She speaks about her interviews and conversations with journalists in the valley, who described an intensifying clampdown on media, a sense of suffocation, and censorship, particularly after the abrogation of Article 370. Shivnarayan reported on an Adani-operated coal mine in Chhattisgarh that received environmental clearance despite a National Green Tribunal order. He delved into how these clearances were granted and the loopholes used to violate orders passed by the NGT. Tune in.Timecodes00:00:00 - Introduction00:01:26 - Media in Kashmir00:27:16 - Violation of NGT orders00:39:52 - RecommendationsRecommendationsShivnarayanThe Great Nicobar BetrayalManishaThe Case Against TravelThe Rohingya Suffer Real Horrors. So Why Are Some of Their Stories Untrue?Loving LiesTanishkaIndian village midwives make a shocking confession - BBC World Service DocumentariesProduced and edited by Saif Ali Ekram, recorded by Anil Kumar. Hosted on Acast. See acast.com/privacy for more information.
In episode, we look at the media. As we speak, mainstream media is increasingly controlled by a tiny handful of corporate media conglomerates—many of which are controlled by billionaires. And local journalism—the lifeblood of democracy—is an increasingly endangered species Along with The Nation journalist John Nichols, I discuss why this is and how we construct a healthy media environment not beholden to billionaires.As always, if you'd like a copy of my book, you can make a contribution today — of $12 any amount you can afford —at berniesanders.com/book and we'll send it to you in the mail.
I'm sooo excited to have my friend and psychologist, Dr. Allison Hill back on the podcast this week! In this episode we tackle the social media crisis affecting mental health. We explore how platforms breed comparison, anxiety, and addiction, and discuss strategies for fostering a healthier relationship with social media.Subscribe and like our page! Follow us on Instagram @chattingwithchaz & @linenandflaxco.
Join Martin Bradbury, Damien Grant, Simon Wilson and Michael Wood for a no-holds-barred dissection of New Zealand's political tumult. We're slicing through media trust issues, tackling worker safety, and wrestling with climate policies amid the cattle industry chaos. Expect explosive debates and radical insights as we expose the political and ecological crossroads defining Aotearoa. Brace for impact – this is the unvarnished truth of the Kiwi state of affairs, served with a side of revolutionary wit. #RadicalMiddleSee omnystudio.com/listener for privacy information.
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Chuck English answers this audience question: A parent of a student is caught up in a media crisis that is causing a great deal of concern among other parents at the school. What should the school say to address these concerns?
Texas and the border......Crime in the city....Media crisis.....Happy # 89 Bob Uecker........and other stories..... ...Check our blog....and follow our friend Carlos Guedes......
Las Vegas homeowner guns down neighbor over HOA complaints.Eric Adams calls social media a mental health crisis. Intro music by Coma-Media obtained from Royalty-free music on Pixabay.Buzzsprout - Let's get your podcast launched! Start for FREE Exit bumper Not A Democracy Podcast Network made by @FuryanEnergySupport the showTip Jar for coffee $ - Thanks Blog - Carol ReMarksX - Carol ReMarks Instagram - Carol.ReMarksFacebook Page - Carol ReMarks BlogCohosting LIVE Twitter Spaces every Sunday at 3:00 central time
The US is losing an average of 2.5 newspapers every week. Last year, 20,000 media workers lost their jobs. What will it take to save and improve the media?
Social media is a powerful tool every PR professional needs to know how to use. But what happens when that power gets out of your control and creates a crisis? Today, Melissa discusses the importance of understanding crisis communication in every part of your career evolution with crisis comms and TikTok strategist Molly McPherson.About Molly:Public relations expert Molly McPherson knows how to handle a crisis. Molly served in the external affairs office at the Federal Emergency Management Agency (FEMA) where she introduced the agency's first digital media efforts in response to the public backlash from the Hurricane Katrina response. As Director of Communications for Cruise Line International Association in Arlington, Virginia, Molly handled the official media responses related to maritime security during the 9/11 attacks and the norovirus outbreak on cruise ships in 2002. Molly is the host of the Indestructible PR Podcast bestselling author of the book Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis, and creator of a popular TikTok account that makes PR crises easy to follow and easy to avoid. This year she was Adweek Creative Visionary Award Winner: Careers Creator of the Year.Topics covered: - Pop culture and PR- From FEMA to TikTok- Crisis communications fundamentals- The importance of monitoring social media- Advice for young professionalsActions to take:- Be open to change- Live by your principles- Use social media wiselyResources mentioned: - Southwest Key Programs- Hispanic Women's Network of Texas- Fierce Mujeres- Hispanic Public Relations Association (HPRA)- Molly's TikTok- The Muppets Mayhem- Grimace Challenge- Tide Pod Challenge- Smart Talk: Public Relations Essentials All Pros Should Know - MVW Communications- PR Pro Gear
A Fresh Story, season 3, episode 11 What's the relationship between crisis control, public relations, and divorce? Well, a lot! We had the immense pleasure of chatting with the fantastic Pop Culture and PR Expert Molly McPherson about communications, social media, public relations, and how to navigate our inner resilience during our own personal crises. It's a beautiful conversation about the intersection between our public personas, our private crises, and how we come out the other side stronger and more resilient. Molly McPherson, M.S., APR, is a nationally recognized expert in crisis public relations in the age of social media. She is the author of the book, Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis and is a well-known Pop Culture & PR expert on TikTok. Molly helps organizations manage issues - from emerging to crisis - by combining her knowledge of current communication practices with years of media and crisis management experience. In addition to hosting the podcast "The Indestructible PR® Podcast with Molly McPherson," she frequently speaks to executives and organizations about communication trends, crisis communications, and public relations. Through her experience in FEMA's Office of External Affairs during post-Hurricane Katrina efforts, and as Director of Communications for the Cruise Line International Association in Arlington, Virginia, Molly created a proven public relations framework for responding to a public backlash both online and in the press. On a personal note, Molly is a mom of four wonderful children (now all young adults!). She prioritizes her relationships with her kids by cheering them on at their hockey games, soccer games, and theatre events, as well as attending family events at their schools and universities. Molly enjoys running, and is currently training for a half marathon! Check out more from Molly on her website, Instagram, and Twitter, and of course TikTok. Listen to Molly's podcast here, too!
It's time to think differently about your social media accounts. We discuss why a niche approach is in and scale is out. We also chat about one company's shoutout of their social media team in their latest earnings report. Plus, a job involving YouTube that we had no idea was so lucrative, why the dreaded calibration meeting could be holding you back in your career, and more! WHAT DO YOU THINK? We want to hear from you! Contact us with your comment about the topics we talk about in this episode. Or, are you looking for advice on some aspect of your communications or marketing work? Ask away! We may include your comment or question on next month's show. Send us a message Record an audio comment or question, click the microphone at the bottom of HansonandHunt.com. SPONSOR Brandpoint EPISODE SUMMARY The splintering of social media How to evaluate your marketing channels Spotlight: YouTube thumbnail designers Duolingo salutes its social media team Crisis comms report Closing: Calibration meetings ARTICLES AND LINKS Social media is dead. Welcome to the swipe era How the pandemic changed marketing channels The CMO Survey AI comes for YouTube's thumbnail industry Duolingo's Q2 earnings It's time to end unhinged social media The state of crisis comms according to the pros There's a secret reason you're not getting promoted FOLLOW HANSON AND HUNT Show page - HansonandHunt.com Apple Podcasts Spotify Google Podcasts RSS feed SIGN UP FOR ARIK'S WEEKLY NEWSLETTER Subscribe MARKETING PODCAST NETWORK Hanson & Hunt is part of the Marketing Podcast Network, a community of like-minded podcasters in collaboration to offer advertisers a more effective and efficient way to reach prospective customers. Learn more at MarketingPodcasts.net. Learn more about your ad choices. Visit megaphone.fm/adchoices
We have a special guest on the podcast today! Meet Molly McPherson, host of the Indestructible PR® Podcast. After 20 years of working in the public relations and news industries, Molly developed her Indestructible PR® framework to help companies write effective responses to public relations crises, especially those occurring online. She has worked for FEMA and the Cruise Line International Association and is the author of the book, ‘Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis.' She also runs a popular TikTok account, where she analyzes the latest PR crisis news. With Molly, our hosts April and Laura are discussing the latest trends shaking up the PR industry, including: actionable advice for brands to confront (and avoid) a crisis; tips for rising PR industry professionals seeking to level up their skills; and the role of AI in PR. In today's PR News segment, April and Laura dissect the ethical implications of using AI as a PR tool, with advice to leverage platforms like ChatGPT to improve efficiency and creativity without sacrificing quality. Follow Molly's work here: https://mollymcpherson.com/ Read the PR News of the Week here: https://www.prdaily.com/behind-the-scenes-on-the-pr-councils-guidelines-on-generative-ai/ Connect with Trust Relations: Have an anonymous PR horror story to share or questions you want to be answered on the show? Email us at contact@prwinedown.com. You can stream the show live at 2:00 pm ET every Saturday, on ElectroMagnetic Radio. You can also connect with Trust Relations on our website or on LinkedIn, Twitter, Facebook, and Instagram. Sound effects obtained from https://www.zapsplat.com. Send in a voice message here: https://anchor.fm/prwinedown/message --- Send in a voice message: https://podcasters.spotify.com/pod/show/prwinedown/message
Lauren Sherman joins Ben to chart the rise and fall of Refinery29, a $400 million victim of the Vice Media bankruptcy. Then they turn to the masthead succession drama at WSJ. magazine after the ouster of Kristina O'Neill. For more from Lauren and Line Sheet - https://puck.news/newsletter_content/the-chanel-spell-more-wsj-goss-a-designer-exit/?utm_medium=organic&utm_source=thepowersthatbe20230524 To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
PR expert, Molly McPherson, joined us for a fascinating chat about managing your image. Molly is a nationally recognized expert in crisis public relations and pop culture. She hosts the podcast "Indestructible PR," and wrote the book "Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis." She has worked with FEMA and was the Director of Communications for the Cruise Line International Association. She blew up on social media talking about public fallout in pop culture. After coming to grips with having a parasocial relationship with Molly, Jason talks with her about how comedians from Kevin Hart to Louis CK managed their media crises and much more! Molly's Website: https://mollymcpherson.com TikTok: @mollybmcpherson, @jasonfarrtoks YouTube channel: @MollyMcPherson, @ThereItis Instagram: @molly.mcpherson, @ThereItIsPod, @JasonFarrPics Twitter: @MollyMcPherson, @ThereItIsPod, @JasonFarrJokes Facebook: @ThereItIsPod
"Silicon Valley Bank was slow to react on social media, but they also didn't make it easy to understand what was happening through their other communications channels.” - Leigh Dow Last month, we saw an unprecedented reaction to a Twitter frenzy seeing investors and depositors attempting to pull out a staggering $42 billion from Silicon Valley Bank in a single day. What exactly happened, and what role did social media play in the collapse of SVB? Check out our latest podcast episode, where co-host Shaheen Samavati chats with Leigh Dow, CEO of strategic marketing agency 48 West, about what led to the SVB crisis and how their reaction—or non-reaction—could have fueled the rumors. During their conversation, Shaheen and Leigh talk about what went wrong with SVB's crisis communication, how they could have reacted and ways that brands can be better prepared for dealing with a crisis on social media—including three lessons we can learn from SVB.
Social media has revolutionized the way we communicate, connect, and consume information, and will continue to do so. The world of social media is ever-changing and, as we enter the next generation of social media, we need to adapt and learn new ways to respond to social media crises. In this episode, you'll learn about the ways in which social media is changing, with the predicted proliferation of deep fakes and the ever-increasing influence of bots. You'll discover how to determine the best platform to target and how to respond to a crisis, as well as the ultimate key to navigating social media. Tune in to find out the appropriate crisis response for the new bot-driven world. Key Points From This Episode:Today's topic: How to navigate the next generation of the social media crisis.The challenge of navigating the ever-changing world of social media.Axios writer Eleanor Hawkins' take on the evolution of social media crises.The unique nature of social media crises on different channels.The move to short-form video on all social media platforms.How to determine how to respond to a crisis.The proliferation of deep-fake technology.The algorithm challenge and the influence of bots.The future of the social media crisis and the appropriate crisis response for the bot-driven world.How to determine the best platform to target.The key to navigating social media: using it.Keywords/Tags:The social dilemma, social media crisis, bots, algorithms, deep-fake, Links Mentioned in Today's Episode:The Social Dilemma ProgramAxios: Global Twitter conversation around mis- and dis-information by Eleanor Hawkins. © 2023 Indestructible PR® PodcastFollow Molly McPherson: Patreon Instagram TikTok Twitter YouTube Facebook Listen and Subscribe on Apple Podcasts Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis - Audio Book © 2023 Indestructible PR Podcast
Today's politicizing of every media story has Rick outraged. He welcomes, political writer and Vice President of the Niskanen Center, Brink Lindsey, to The Enemies List. Brink has written two recent articles explaining how mainstream media has lost it's credibility among large sections of the public. They also discuss how politicians politicize any story to sway voters. And, a train wreck in Ohio has politicians pointing the finger of blame which leads Rick to this episode's entry on The Enemies List. Support this podcast at — https://redcircle.com/rick-wilsons-the-enemy-list/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy Learn more about your ad choices. Visit megaphone.fm/adchoices
Join crisis communications and public relations expert, Molly McPherson, as she shares her expertise on how to respond to potential public backlash online and in the press. In this episode of the PT Profit Podcast, Molly offers invaluable advice on how to be resilient and powerful in the online space, with tips on understanding communication trends and the importance of having a public relations framework in place. Learn how to prepare for any PR crisis and respond with confidence by following Molly's expert advice. Don't forget to leave a review on Apple Podcasts. You can also rate 5 stars on Spotify!About Today's Guest Molly McPherson, M.S., APR, is a nationally recognized expert in crisis public relations in the age of social media. She is the author of the book, Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis and is a well-known Pop Culture & PR expert on TikTok. Molly helps organizations manage issues - from emerging to crisis - by combining her knowledge of current communication practices with years of media and crisis management experience.In addition to hosting the podcast "The Indestructible PR Podcast with Molly McPherson," she frequently speaks to executives and organizations about communication trends, crisis communications, and public relations. Through her experience in FEMA's Office of External Affairs during post-Hurricane Katrina efforts, and as Director of Communications for the Cruise Line International Association in Arlington, Virginia, Molly created a proven public relations framework for responding to a public backlash both online and in the press.Connect with Molly!TikTok: @mollybmcphersonTwitter: @mollymcphersonInstagram: @molly.mcphersonYouTube channel: @MollyMcPhersonMolly's Website: https://mollymcpherson.com/Join the Facebook community!Are you a new fitness entrepreneur looking to attract clients? Maybe you're looking to dial in your messaging? Or perhaps you're experienced and looking to scale your business?Head on over to Facebook, and request access to my Online Marketing for Fitness Professionals group. Post an introduction about yourself, ask some questions, or let us celebrate your wins with you.BSimpsonFitnessLinks & Coaching OpportunitiesPT Profit Formula Jumpstart - a step-by-step proven process to generate consistent 10k Months in 30 Days with just a handful of followers and without sleazy sales. https://www.bsimpsonfitness.com/membership/PT Profit Accelerator - A 6 month coaching intensive designed to take you by the hand and scale to multiple 6 figures and beyond.https://www.bsimpsonfitness.com/accelerator/The Complete 10k Per Month Blue Print - FREEhttps://www.bsimpsonfitness.com/10kblueprint/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit beverleysimpson.substack.com
SOCIAL MEDIA CRISIS THE RISE OF TIKTOK AND THE DESTRUCTION OF CIVILIZATION tiktok banned in NJ workplaces Colleges and Universities In texas workplaces university of wisconsin banned in Russia banned in India Afgahnistan Pakistan banned in Bangladesh indoniesia and Partially in China soon to be banned in the phillipines and IOWA in the U.S. there are more states and countries to follow and businesses nationwide have taken a zero tolerance approach to TIKTOK while not COMPLETELY banning it. In this episode, MadDog & Pitbull & Carefree Carrie Jeffries talk about the dangers of TikTok, and a social experiment they conducted. And how TikTok suppressed Angelo MadDog DiSipio after a very specific 9-11 video.
One of Australia's leading sportscasters has revealed why Supercars doesn't get the mainstream media coverage its big audience deserves. Gerard Whateley, host of Fox Sports' popular ‘AFL 360' and an influential radio show host gave Mark Fogarty a frank assessment on the state of Supercars, and motorsport in general, in Australia. Also, Parked Up Plus delivers the latest on Gen3 and a comprehensive preview to the Grand Annual Classic.
Bolsonaro sta in ospedale per dolori all'addome, cucinare a gas in casa può far male alla salute e le scuole di Seattle hanno denunciato i social media. Seguono 2 pessime notizie ambientali e una buona, l'esame di maturità torna ufficialmente come sempre e il New York Times ci aiuta a concentrarci: https://www.nytimes.com/2023/01/09/well/mind/concentration-focus-distraction.html Questo e altro nella puntata di oggi, buona giornata! --- Send in a voice message: https://podcasters.spotify.com/pod/show/vitamine-factanza/message
We discuss what Argentina’s World Cup win means for the country, in the context of a difficult year defined by
Welcome back for our annual PR Wine Down Halloween Special! Hosts April and Laura are getting into the spirit of the season this week, with a spooky twist on your favorite PR topics. They're discussing some industry news that's sure to send a shiver down any crisis publicist's spine, with an analysis of the latest round of public backlash against Netflix. They also chat through some advice for overcoming the experiences that might scare you at work, from public speaking, to intimidating bosses, to media pitching and more. As always, they're also delivering a full lineup of our ghastliest anonymous PR Horror Stories from this year so far — featuring a special guest appearance from Hamish Anderson, co-host of Trust Relations: The Podcast. Learn more about Hamish here: https://trustrelations.agency/meet-your-dream-team/hamish-anderson/ Listen to Trust Relations: The Podcast here: https://trustrelations.agency/trust-relations-podcast/ Read the PR News of the Week here: Netflix's Jeffrey Dahmer series sparks backlash: https://www.cosmopolitan.com/uk/entertainment/a41384671/netflix-jeffrey-dahmer-story-backlash/ Things I Should Have Been Trained On: How to face your professional fears and succeed in your PR career. Connect with Trust Relations: Have an anonymous PR horror story to share or questions you want to be answered on the show? Email us at contact@prwinedown.com. You can stream the show live at 2:00 pm ET every Saturday, on ElectroMagnetic Radio: https://www.em-radio.com/ You can also connect with Trust Relations on our website: https://www.trustrelations.agency/ or on social media: https://www.linkedin.com/company/trustrelations/ https://twitter.com/trustPRelations https://www.facebook.com/trustrelations https://www.instagram.com/trustrelations/ Sound effects obtained from https://www.zapsplat.com. Send in a voice message: https://anchor.fm/prwinedown/message --- Send in a voice message: https://anchor.fm/prwinedown/message
You can unleash a full-blown PR crisis on social media with one bad move against someone with a social media platform. To handle these situations, companies and brands need a plan. Who didn't prepare for her social media crisis? Bethenny Frankel. The "Real Housewives of New York City" alum has gained popularity on TikTok for her beauty product reviews and sometimes harsh criticism of other celebrities like Meghan Markel. However, when Frankel appeared to silence two creators on TikTok for critiquing her brand, users of the app took notice. She effectively destroyed her reputation by sending legal notices to two TikTok creators who criticized her brand. First, for being a bully. Second, for botching her social media response. Avoid these mistakes when dealing with a social media PR crisis. Links Mentioned in Today's Episode: Molly McPherson's Bethenny Frankel reaction on TikTok #1 Molly McPherson's Bethenny Frankel reaction on TikTok #2Molly McPherson on YouTube Molly McPherson on Instagram Molly McPherson on TwitterIndestructible PR on FacebookIndestructible: Reclaim Control and Respond with Confidence in a Media CrisisIndestructible: Reclaim Control and Respond with Confidence in a Media Crisis Audio Book Listen and Subscribe on Apple Podcasts © 2022 Indestructible PR Podcast
Examining the recent incident at Sesame Place in Philadelphia. In a video that went viral, a performer dressed as the beloved Sesame Street character Rosita appears to snub two Black children after high-fiving other visitors to the park.In this episode, we discuss what happened, how the park responded, why the initial response didn't work, and why they needed a second response to clean it up. We break down Sesame Place's first official response and explain exactly what was wrong with it and what was missing from it, before learning about the Indestructible PR framework for writing an ideal response. Key Points From This Episode:• What happens in the video and why it went viral.• Speculation as to who wrote this statement and what it tells us about their thinking.• What was wrong with the statement, starting with strike one: they only responded onInstagram.• Why you should always consider what reasonable people will think.• How the element of care was missing from this response.• Why it's so important to show care to the victims in the first 45 minutes.• Why owning it is always step number one.• Why you want to use the word “apologize” in a formal statement.• The Indestructible PR tip for the day: If you have a victim that is activist-minded, neverdismiss them.• How you can find more tips in Molly's new book Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. Tweetables: “The first statement that was written was not a great statement. I don't want to be the grammar police on this one but if there's ever a time to get your writing right, this is the time.” — @MollyMcPherson[0:08:27] “If you don't show, in the first 45 minutes, some commitment to care — that you care about the victim, what happened to them, and other people like them — you're going to lose the crisis. And then in six hours, you've lost control of the crisis, you've lost the narrative of your own crisis, and people are going to take it from you.” — @MollyMcPherson[0:22:24] “You have to show an awareness to the event or to the issue and it has to be the right issue! You cannot create what you think is the problem, it has to be the problem that everyone else thinks is the problem, particularly the victim.” — @MollyMcPherson[0:24:18] “Never dismiss the victim ever! Especially if that victim is already on Instagram and they're already viral.” — @MollyMcPherson[0:29:26] Links Mentioned in Today's Episode: Sesame Place accused of racism after viral videoSesame Place Philadelphia on InstagramIndestructible: Reclaim Control and Respond with Confidence in a Media CrisisMolly McPherson on TikTok Molly McPherson on Twitter Listen and Subscribe on Apple Podcasts © 2022 Indestructible PR Podcast
The question business face today is not whether there will be a social media crisis, but when. On today's episode, co-host Julia Rosien, Vice President at Restonic, gives us practical tips in how to identify a percolating issue online and how to address it before it escalates. She discusses how to implement a strategy (hint: it's not as expensive as it may seem), who to designate as a spokesperson in the event of a crisis, the importance in building community, and provides a timely reminder that time is always of the essence. For more on social media crisis management, listen or read her latest FAM article, How to Build and Manage Your Social Media Crisis Plan.
Have you built your social media crisis plan? If you didn't have one before the pandemic – and still don't have one – it's not too late. Yet.
When there are victims involved in a crisis, they need to be shown compassion and assured that there will be no more victims. In this episode of the Indestructible PR Podcast we discuss the good, the bad, and the ‘even worse' of how Daily Harvest handled their food poisoning crisis.Influencers took to TikTok to post about the gastrointestinal issues she experienced after consuming one of Daily Harvest's products, the world of social media went up in arms and more victims came out of the woodwork. We look into how Daily Harvest handled the crisis, why they were manipulative, how they made the crisis worse, and how they deceived their customers. We also discuss how the presence of a victim in a crisis changes it and raises the stakes for the company at fault. Tune in to hear all this and get another indestructible PR tip about victims in a crisis. Key Points From This Episode: Today's topic of discussion: how Daily Harvest handled the online criticism they received when customers reported gastrointestinal issues after consuming one of their products. Abigail Silverman's experience with Daily Harvest and the health issues they caused. How Daily Harvest handled the crisis – the playbook response.We read a portion of Daily Harvest's email response to the reports and explain why it's manipulative.Why Daily Harvest's response to the crisis was more of a problem than the actual faulty product. We read some Reddit feedback on the product. How Daily Harvest is trying to cover the issue up and why it makes the crisis worse. Why a victim changes a crisis and why you should ‘go to' them and speak to healing. Molly's TikTok response about the Daily Harvest's crisis. The importance of considering the victim's feelings. Another mistake Daily Harvest made: deceptively hiding the problem by making the advisory difficult to find.The indestructible PR tip for today: Victims need somebody to blame, and for the owners to show empathy and remorse.Tweetables: “There was a recall of their food which caused problems for their customers. That is not an external incident, it's an internal incident [and] Daily Harvest needs to own it.” — @MollyMcPherson [0:06:15] “For any brand dealing with a social media crisis, this is exactly what you don't want to happen.” — @MollyMcPherson [0:12:09] “If your crisis has a victim then it's going to be a whole different take on a crisis.” — @MollyMcPherson [0:12:30] Links Mentioned in Today's Episode: Daily HarvestMolly McPherson on TikTok Abigail Silverman on Instagram Abigail Silverman on TikTok NBC News Reddit Listen and Subscribe on Apple Podcasts
What do John Mulaney, Ellen Degeneres, Prince Harry, and Meghan Markle, Rachel Hollis and Chrissy Teigen have in common? They've all had very public PR crises in the past few years. With today's guest, we break down the vastly different ways they handled it. And of course, we talk about PR couples. Emily chats with Molly Mcpherson, a nationally recognized expert in PR crisis communications and author of the book Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. (5:20) Molly joins the chat and talks about what PR looks when done well and when done very poorly (9:45) How one intern can sink a company into a crisis (17:50) The tweet that unravelled The Ellen Show (26:00) PR tips for everyday people (32:20) The Royal family and Prince Harry & Meghan (44:00) John Mulaney's latest scandal & the state of L*uis CK's current image (1:03:20) the downfall of Rachel Hollis Patreon This week: The Redemption of Courtney Stodden with Laura Danger out Wednesday, June 1st Follow Molly McPherson: @mollybmcp on TikTok Indestructible PR Podcast Molly's book: Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis Follow Emily Rose: @itsbecomeawholething on Instagram @itsbecomeawholething on Tiktok Book Astrology Readings: 30 Minute Astrology Reading 60 Minute Astrology Reading
Errol Parker and Wendell Hussey kick off another day in news, live from the Desert Rock FM studio See omnystudio.com/listener for privacy information.
John is joined by Carlos Scott for analysis of the ongoing legal imbroglio between Johnny Depp and Amber Heard Carlos Scott is a veteran PR & Marketing executive & Media Crisis expert at N-Vision Marketing Inc. Over the last two decades Carlos has represented a wide array of Hollywood actors, Super Bowl Champions, GRAMMY Winning artists, a former White House advisor and other notable public figures. IG @CarlosScott TWITTER @NVisionMarketin See omnystudio.com/listener for privacy information.
John is joined by Carlos Scott for a debriefing of Will Smith smacking the living-daylights out of Chris Rock onstage at the 94thAcademy Awards. Carlos Scott is a veteran PR & Marketing executive & Media Crisis expert at N-Vision Marketing Inc. Over the last two decades Carlos has represented a wide array of Hollywood actors, Super Bowl Champions, GRAMMY Winning artists, a former White House advisor and other notable public figures. IG @CarlosScott TWITTER @NVisionMarketin See omnystudio.com/listener for privacy information.
Real life Media Crisis and Communications Strategist, Author, Civil Rights Advocate, TV and Film Executive Producer, Air Force Veteran, Every Woman's Advocate! Chelsea sits with K.C. Fox to discuss everything from the responsibilities of a LEADER in media committed to accurately telling OUR stories to her role as the strategic mind and crisis manager behind some of the biggest names and cases in the civil and women's rights arena such as cases against R Kelly and Usher Raymond.Follow and learn more about K.C. Fox - the Lady General @ IG: thekcfoxx
How do you react when you hear ‘the media' is on the phone? For many Heads, panic immediately sets in and they can be inclined to hide under their desk. So, how do you spot the difference between a simple enquiry and a potential crisis? PR and media expert John Le Cras joins us to discuss his five red flashing lights that will help you determine which is which. Get in touch at smj@imageseven.com.au
In Episode 9 of The Resilient Journey podcast, sponsored by ClearRisk, we begin a four-part series on Crisis Communications. My first guest in this series is Molly Baker McPherson. Molly is an author, keynote speaker, public relations, and crisis communications expert. Recently I had the opportunity to take a deep dive into Molly's new book “Indestructible” and got to the heart of how to build an effective crisis communications strategy. Big thanks to my friends at ClearRisk for sponsoring The Resilient Journey! Want to learn more about Molly? Click here Check out Molly's excellent podcast. Click here Want to read Molly's book? Click here Want to speak with Mark? Reach out here. Special thanks to Bensound for the music. Welcome to the Resilient Journey! We're continuing our first series of episodes dedicated to helping Resilience Professionals articulate the value we bring to the table. My guest in Episode 6 is Ashley Goosman. Ashley is the business continuity and crisis management manager for Liberty Mutual Insurance. She's a frequent conference speaker, blogger, has her own website dedicated to disaster resilience and…is one of the co-founders of the Resilience Think Tank. Listen as Ashley discusses some valuable tips for Resilience Professionals to incorporate into their program as we seek to demonstrate value. A shout out to my friends at ClearRisk for sponsoring The Resilient Journey! Want to connect with Ashley? Click here. Check out Ashley's website! Disaster Empire Want to speak with Mark? Reach out here. Special thanks to Bensound for the jingle.
No stranger to crisis, Molly McPherson has seen it all. As a nationally recognized expert on crisis public relations management, she is the go-to person for this. But then she had to deal with her own personal crisis. Navigating her own divorce from a narcissist truly put her skills to the test. In this episode, she gets raw and real about how navigating a narcissist in marriage is similar to navigating a narcissist through a PR crisis. She also talks about about to spot the characteristics of a narcissist who is headed for a PR crisis. Finally, she shares the the PR lessons that work in a business handling a crisis will also work for a person going through a nasty divorce. Anyone who is dealing with any of the debris that life is hurling at them can totally relate to this episode and learn from Molly. More About Molly McPherson Molly McPherson is a nationally recognized expert on crisis public relations management in the age of social media who helps communicators create the right message, at the right time, and deliver it in the right place. Molly is the host of the podcast “Confident Communications” and frequently speaks about communication trends, crisis communications, public relations, and social media crisis response to executives and organizations. Molly is also the author of “Indestructible: Reclaim Control And Respond With Confidence In A Media Crisis”. In her book, Molly shares how to communicate with ease in crucial crisis moments so you can own the conversation. To learn more about Molly, visit https://mandalatreepress.com/molly-mcpherson/ Grab Molly's Book right here: Indestructible - Reclaim Control and Respond with Confidence in a Media Crisis https://amzn.to/3gNH3iu THIS WEEK'S SPONSOR INFORMATION: Soberlink is a comprehensive alcohol monitoring system. Combining a breathalyzer with wireless connectivity, Soberlink automatically documents proof of sobriety in real-time, which gives clients a sense of accomplishment while rebuilding trust with others. Features Adaptive Facial Recognition technology Technology to detect physical tampers Real-time text message reminders and Alerts Customizable scheduling Automated reporting options Get an exclusive $50 off your device by emailing info@soberlink.com and mentioning Negotiate Your Best Life Grab your free resource guide RIGHT HERE! ____________________________________________________________________ For more information on REBECCA ZUNG, ESQ. visit her website www.rebeccazung.com and follow her on Instagram: @rebeccazung and YouTube! GRAB YOUR FREE CRUSH MY NEGOTIATION PREP WORKSHEET RIGHT HERE! SUBSCRIBE TO MY YOUTUBE CHANNEL RIGHT HERE. Grab a copy of Rebecca's book, Negotiate Like You M.A.T.T.E.R.: The Sure Fire Method to Step Up and Win (foreword written by Robert Shapiro). It went straight to being a #1 bestseller the first day it was launched! Find out what everyone is so excited about - get the book RIGHT HERE! To get your copy of Rebecca's bestselling book, Breaking Free: A Step by Step Guide to Achieving Emotional, Physical and Spiritual Freedom, please visit the Amazon website to order it RIGHT HERE.
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DMN331 - 6 สิ่งที่ควรทำก่อนเกิด social media crisis by CREATIVE TALK
DMN331 - 6 สิ่งที่ควรทำก่อนเกิด social media crisis by Narongyod Mahittivanicha
It's a big week in Reputation Town because we have our first visitor and it's none other than Molly McPherson, a PR/comms, crisis response, media relations expert and author of Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. In this week's episode, we ramble about the allegations of 'fake' tuna at Subway, the admission by the CEO of Blade that he used an imaginary media spokesperson for three years, IKEA's Juneteenth menu debacle, a Canadian pastor putting his foot in his mouth regarding the residential school situation and more. We're also giving away four copies of Molly's book to you, our listeners. Instructions for entering the contest are in the first few minutes of the episode. Thanks to Molly for joining us and thanks to you for taking the time to listen.
Pitching the press is an important part of the PR process, but it is part of the job that many PR people do not necessarily want to do.Regardless of the industry you work in or represent to the media, knowing how to effectively create a pitch for the media is the most critical step to success in PR and content marketing.Guest Christy Laverty discusses the changes in news coverage from timing to Twitter. Christy Laverty spent over 20 years as a media expert, but now works to help people pitch the media, sell a story, or get visibility. Her specialty is helping people leverage the power of the media to gain influence, serious business credibility and customers.Listen + Subscribe Stitcher or Apple Podcasts© Molly McPherson 2021Listen to the Indestructible Insider: The exclusive podcast feed that is only available to those who buy my book, Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. This private podcast feed is available wherever you listen to your favorite podcasts.Sign up at mollymcpherson.com/book.
Many law enforcement agencies, particularly local police, have learned how important it is to use social media to reach the public and the press during an active incident. Whether it's Twitter, Facebook or YouTube, social media is as valuable resource for many police departments as it is for traditional brands and businesses. On the podcast, Julie Parker will share her strategies for how law enforcement can use social media to communicate directly with the public, as well as tips to improve a department's media relations. Mentioned in the podcast: 2002 D.C. sniper attacks in Washington, D.C. Minneapolis Police Department's handling of George Floyd Boston Marathon bombing Active shooter in Prince George's County Duante Wright shooting in Brooklyn Park, Minnesota Julie Parker is a recognized media consultant specializing in crisis communication, public relations, media coaching and social media training for national and local law enforcement agencies. As a former television reporter and police department media director, Julie uses her decades of experience to help law enforcement agencies and their personnel learn the bet strategies for using the media relations and social media. Available now: Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. Indestructible is perfect for anyone who owns a business or communicates on behalf of one, and wants to increase the value and reputation of the business. To order the book and receive the special pre-sale podcast bonus, head over to mollymcpherson.com for more information.
"If you're lying, you're dying," says Molly McPherson, Crisis Communications expert and author of "Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis." We talk about how to prepare for a crisis, the steps to take when navigating challenges to your organization or brand and how crisis can also mean opportunity if handled properly. The PR Podcast is your view inside the public relations business. We talk with great PR people, reporters and communicators on how they weave narratives that are informative and fun. Host Jody Fisher has worked in New York City PR for more than 20 years, representing clients across the healthcare, higher education, financial services, real estate, entertainment and non-profit verticals. Join the conversation on Facebook, Twitter and Instagram at @ThePRPodcast. --- Support this podcast: https://anchor.fm/theprpodcast/support
I love giving presentations, workshops and keynotes because I love helping people.I love giving virtual presentations because they are incredibly convenient, interactive and easy to use.What I know is that people no longer love (perhaps even despise), is sitting through virtual presentations. "Zoom" fatigue has certainly set in for most people when they have to log in to another - ugh - meeting.Although we are so close to returning to those in-person meetings, many of us still have months of virtual calls ahead of us. Plus, due to the ease and cost-efficiency of the meetings, many are here to stay.On the podcast, the three areas that help you become an all-star participant and can also prevent those "Zoom" fails that end up going viral. Available now: Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. Indestructible is perfect for anyone who owns a business or communicates on behalf of one, and wants to increase the value and reputation of the business. To order the book and receive the special pre-sale podcast bonus, head over to mollymcpherson.com for more information.
Simply put, companies in 2021 should have a diversity statement. When Minneapolis police officer Derek Chauvin was charged with killing George Floyd in May 2020, it triggered a national wave of protests throughout the country. The protests eventually simmered down, but the call for more diversity and inclusion gained the necessary traction to make diversity and inclusion a priority for companies. A strong statement shows a company's commitment to building an inclusive workplace that welcomes people of all backgrounds. But how does someone get started writing the statement? What are the elements in an ideal diversity statement? In this episode, you will learn how CEOs of major brands respond to diversity incidents, such as Derek Chauvin's conviction, and some suggestions for writing a diversity statement that gets the job done.Listen + Subscribe Stitcher or Apple Podcasts© Molly McPherson 2021 Available now: Indestructible: Reclaim Control and Respond with Confidence in a Media Crisis. Indestructible is perfect for anyone who owns a business or communicates on behalf of one, and wants to increase the value and reputation of the business. To order the book and receive the special pre-sale podcast bonus, head over to mollymcpherson.com for more information.
Does one misspelled tweet cause a crisis? How do you keep control when a crisis hits on social media? In this episode, host Will Francis hears from social media trainer and founder of Small Wonder, Julie Atherton how to spot, evade, manage, and survive a social media crisis. And, how to emerge from it wiser and stronger. Julie's eBook on the same topic goes into even greater detail on preparation, with checklists, examples, and sage advice on how to prepare and manage a social media crisis. Download it today. Subscribe to all DMI Ahead of the Game podcasts on Apple Podcasts or Spotify. And check out the DMI's extensive knowledge library and join up for free.
Your organization--or you--experience a crisis on social media. What do you do to salvage your reputation? What corrective action do you take? How can you monitor mentions of your organization on-line? How could this have been prevented? Erik Bernstein, President of Bernstein Crisis Management, an international crisis prevention team answers these and other questions to help you "save your bacon." Are computer savvy millennials the right people to oversee social media crisis? Listen to how this nationally recognized firm helps others recover from assaults on reputations!!! Support the show (https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=RFN4XQNRFSW74&source=url)
India's news houses are in crisis. The COVID-19 pandemic, the lockdown, the dwindling circulation of print newspapers, and the loss of advertising revenue have all created a perfect storm for an already ailing news industry in India.With press freedom rankings continuing to be abysmal and business-as-usual no longer working, what would it take to launch a truly mobile-first, online-only news enterprise that can be financially independent and do good journalism?Prem Panicker joins host Pavan Srinath on Episode 138 of The Pragati Podcast to share what it takes to do this in 2020. Starting in 1995-96, Prem had helped build Rediff.com into an online news website at a time when only a few hundreds of people in India had working computers connected to the internet.Prem is a journalist and an editor, who has worked at several print and online news houses, including Rediff, India Abroad, and as the Managing Editor for India at Yahoo! Prem also founded www.peepli.org, for deep reporting on environmental, water, climate change and refugees' issues.Prem is on twitter at @prempanicker and writes regularly at prempanicker.wordpress.com.Also listen to journalist Krishna Prasad on the state of Indian news media today over at BIC Talks: www.tinyurl.com/bictalks-kpIf you have any questions or comments, write to us at podcast@thinkpragati.com, we would love to hear from you.Follow The Pragati Podcast on Instagram: https://instagram.com/pragatipodFollow Pragati on Twitter: https://twitter.com/thinkpragatiFollow Pragati on Facebook: https://facebook.com/thinkpragatiSubscribe & listen to The Pragati Podcast on iTunes, Saavn, Spotify, Castbox, Google Podcasts, AudioBoom, YouTube, or any other podcast app. We are there everywhere.
As politicians rush to provide help to TV, radio, and online news, magazine sector representatives say they're being left out of the discussion.
Ever heard of the term “echo chamber?” Researchers have coined this term to represent the growing number of communities who only associate themselves with like-minded friends and tend to not interact with those of an opposing viewpoint. Nearly 6 in 10 American adults get news on social media. Social media has changed the rules in today's political landscape and limited attention spans have negatively impacted our ability to consciously and sincerely process information. In today's episode we discover the concept of Echo Chambers in our social media!Patreon: https://www.patreon.com/livewirepoliticsWebsite: https://www.livewirepolitics.orgIG: https://www.instagram.com/livewire_politics/Facebook: https://www.facebook.com/Livewirepolitics/Twitter: https://twitter.com/LwPolitics1Support the show (http://patreon.com/livewirepolitics)
Social PR Secrets: public relations podcast for entrepreneurs by Lisa Buyer
Today’s society endures unexplainable and chaotic incidents more often than ever. What’s a brand’s social media page supposed to look like in a time of crisis? Merry Morud and Kevin Watterson give their tips for planning and executing social media during a crisis. In this episode of the Social PR Secrets Podcast, host Lisa Buyer talks with Aimclear senior creative strategist Merry Morud and social director Kevin Watterson on their advice for managing a brand’s social media during a crisis. Working for a cumulative 11 years at Aimclear both guests have worked through their fair share of crisis equations. Prior to joining the Aimclear team, Watterson spent the better half of a decade as a U.S. press secretary dealing with unplanned situations all the time. Throughout the episode, the guests discuss the best way for a brand to plan and execute a social media plan during an unplanned event or crisis. Does the size of the brand mean better success? Morud and Watterson provide tips for brands to take preventative action no matter the size. “If a brand has a social presence, it’s imperative that they have at least some sort of plan in place for when tragedy strikes.” - Merry Morud Some topics discussed in this episode include: The 5 Questions for your brand’s social crisis plan The top qualities a community manager needs to survive a crisis situation How to create a basic structure for your brand as a community manager Getting it right not getting it first as a journalist Trends within the crisis community manager world Contact Merry: Merry’s Facebook Merry’s Instagram Merry’s Twitter Merry’s LinkedIn More from Merry: AdStage Podcast - Trusting the Facebook Algorithm To Deliver Results RadioPublic Contact Kevin: Kevin’s Facebook Kevin’s Instagram Kevin’s Twitter
PDS 3.7 Complex Hit Us With A Copyright Claim, PewDiePie, Social Media Crisis, & More by The Philip DeFranco Show
You never know when adversity will hit your company, so prepare your digital marketing for the worst. Having a solid plan to handle a social media crisis can make or break your brand.
You never know when adversity will hit your company, and like most things, it is always best to prepare for a crisis and situational blowback. Learn about the importance of having a social media crisis plan and how Trinity helps manage these situations.
Barely a week goes by without one company or another attracting the ire of the mob on Twitter and Facebook. Brand trolling seems to have become an acceptable way to behave, causing no end of problems for the unwary and ill-prepared. In this episode of the Digital Download podcast, I talk to Tamara Littleton, CEO of both The Social Element and crisis simulation platform Polpeo, about the rise of brand trolling and how companies can best deal with and prepare for a social media crisis. Here's what you'll learn in this episode: Who the four adversaries you will encounter in a social media crisis are What categorises and motivates trolls and mobs What doxing and swatting are Why tone of voice, empathy and sincerity are so important in a crisis situation When and how to apologise How to tame the angry mob How to deal with issues concerning activists and influencers How to prepare for a social media crisis Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS Useful Links from Today's Show Friend or Foe? Navigating Online Adversaries from TEDx Doxing, trolling and ‘grossly offensive' communications now illegal in the UK Swatting Over Call of Duty Game Results in Deadly Police Shooting from The Verge United Airlines Shows How to Make a PR Crisis a Total Disaster from CNN So You've Been Publicly Shamed by Jon Ronson Polpeo social media simulator What to do Next I'd love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. If you enjoyed today's show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas. And finally, it would also be very awesome and hugely appreciated if you'd be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download. Thanks for listening!
Fact: if you want to raise the media profile of your business, you'll need to learn how to deal with criticism. But how do you tell the difference between a minor annoyance and a genuine media crisis? Here's what you'll learn in this episode: Practical tips on keeping criticism in perspective What to do if... READ MORE The post [102] How to handle a media crisis appeared first on Janet Murray.
Brad and Scully discuss the importance of putting people before your technology. In addition, they examine Pokémon Go and the case for augmented reality; and an infographic of the brief history of content marketing. This episode's commonly asked school marketing question looks at how to manage a communication crisis. This week's school marketing example: a magnificent combined website, Stowe School and Stowe House. The rants and raves segment looks at sharing your vulnerabilities. Episode links: Business technology implementations are no longer an IT matter https://www.marketingmag.com.au/hubs-c/75909-2/ Opinion: Pokémon Go and the case for augmented reality http://www.contagious.com/blogs/news-and-views/opinion-pokemon-go-and-the-case-for-augmented-reality Infographic: The history of content marketing https://contently.com/strategist/2016/07/19/infographic-the-history-of-content-marketing/ How to successfully manage a media crisis http://info.imageseven.com.au/school-marketing-blog/how-to-successfully-manage-a-media-crisis Stowe School https://www.stowe.co.uk/school Stowe House https://www.stowe.co.uk/house Share your vulnerabilities https://www.marketingmag.com.au/hubs-c/share-your-vulnerabilities/
Earlier this week the Los Angeles Chapter of the Public Relations Society of America hosted a panel discussion on what it takes to prevent a social media crisis. In my opinion, PR spends too much time talking about crisis management and not enough time thinking about how to prevent them from happening in the… The post HOW TO: Prevent a Social Media Crisis appeared first on Eric Schwartzman.
This will be the last Thursday night show. Would you know how to handle a social media crisis? Do you have the steps in place to reply and respond to the crisis where the crisis began? Are there plans in place to follow up and follow through? This week AK and Deb will be joined by Leslie Farnsworth, President and CEO of FrogDog, a strategic marketing and communications consulting firm based in Houston. Leslie will share these key takeaways on how to handle a social media crisis: How to identify issues early-before too much time elapses and too much damage is done.How to respond to crises the moment they happen and as they unfold.· When it's possible to turn crises into opportunity: how to recognize these possibilities and make them happen. Tweet your questions using #SocialGeekRadio, post to facebook.com/socialgeekradio, or join us in the chatroom! Follow @akstout18, @debce and @lfransworth as they prepare and share valuable information before, during and after Social Geek Radio! Social Geek Radio Sponsors: Saying It Social, LLC and Deb Evans Consulting, LLC
Social media crisis simulator Firebell, which was recently introduced by PR giant Weber Shandwick, is providing crisis communications training for companies keen to avoid critical missteps in an online brand crisis. In this episode, Weber Shandwick VP Brooke Worden joins guest host Sandra Burrowes to give us a glimpse of FireBell's realism and effectiveness, attributes… The post Social Media Crisis Communications Simulator Prepares Clients for Storm appeared first on Eric Schwartzman.