Podcasts about chargebacks

“There are two biggest buckets of cost in any fleet: your people and your assets. If you're not managing both with strategy, you're leaking efficiency.”In this consulting-centric episode, Marc Canton and Steve Saltzgiver give listeners an inside look at the real issues fleet organizations are asking RTA for help with — and the critical ones they aren't asking about but should be.From right-sizing analyses and facility planning to VMRS codes and preventive maintenance workflows, this episode reads like a checklist of where modern fleets are succeeding... and where they're falling behind. Steve breaks down how fleets can turn reactive problems into proactive strategies by investing in policies, proper documentation, and performance benchmarking.Whether you're a fleet manager dealing with staffing shortages or a city agency unsure if your shop still fits your growing fleet, this episode is packed with practical guidance and candid consulting insights that will help you run a more efficient, effective operation.Key Takeaways:Most Requested Projects: Best practice assessments, staffing studies, facility reviews, right-sizing analysis, and cost of service evaluations. Right-Sizing Always Pays Off: These projects consistently deliver ROI by helping fleets identify and reduce excess or underutilized assets. Facility Assessments Are Rising: Growing fleets are struggling with outdated bays, cramped layouts, and missing the mark on equipment needs. Underutilized Tools: Many fleets still lack documented workflows, up-to-date policy manuals, and clean, lean shop environments. Preventive Maintenance Process Is Key: PM efficiency depends on prep work — staging parts, tools, and task flow to avoid tech downtime. Chargebacks and Data Visibility Drive Better Behavior: Transparent cost allocation policies can improve operator stewardship and accountability.Marc CantonProduct leader at RTA and seasoned fleet consultant, Marc combines 20 years of fleet management experience with a sharp eye for software design and operational strategy. He's passionate about helping fleets modernize.Steve SaltzgiverFleet Hall of Famer and consulting guru, Steve brings decades of experience across public, private, and federal sectors. Known as the “Fleet Whisperer,” his insights drive transformation from the shop floor to the boardroom.

The Trump administration promised to strip transportation regulations if it doesn't hurt safety – and that effort appears to have begun. Also, SuperRigs kicks off Thursday, May 29 in Atlanta. Then, many people don't know what cabotage is, but it's an important issue that can affect the rates you get. And fewer loads and more trucks are being seen on the spot market for week 20. 0:00 – Effort to cut regulations is underway, in a big way 10:05 – SuperRigs is this weekend – here's what you can expect 24:32 – Cabotage – what it is and why you should care 39:32 – Truckstop says fewer loads on the roads this week

Let's give a "thank you" to Bryce for joining us on Biz To Biz Podcast! Connect with Bryce: https://www.linkedin.com/in/bryce-van-de-moere-esq-04703b23/#marketingstrategy #podcast #b2b Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms

Let's give a "thank you" to Bryce for joining us on Biz To Biz Podcast! Connect with Bryce: https://www.linkedin.com/in/bryce-van-de-moere-esq-04703b23/#marketingstrategy #podcast #b2b Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms

Today's guest is Matt DeLauro, President at SEON Technologies. SEON is a global provider of fraud prevention solutions, leveraging advanced AI and machine learning to help businesses identify and mitigate fraud throughout the customer journey. Matt joins us on today's show to discuss how SEON is tackling the challenges of modern fraud prevention in an increasingly digital world. Matt shares insights on the limitations of legacy systems and the complexities of data aggregation as fraud threats grow more sophisticated. He explains how “fraud as a service” is making cutting-edge fraud prevention tools more accessible to businesses of all sizes. Matt also discusses the importance of “shifting left” in fraud detection, balancing customer experience with security, and how dynamic friction strategies play a pivotal role in preventing fraud without disrupting user experience. Finally, we explore the role of dynamic arguments in mitigating chargebacks and the differing fraud prevention strategies between retail and financial services. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business' podcast! This episode is sponsored by SEON. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Let's give a "thank you" to Bryce for joining us on Biz To Biz Podcast! Connect with Bryce: https://www.linkedin.com/in/bryce-van-de-moere-esq-04703b23/#marketingstrategy #podcast #b2b Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms

Fraudology is presented by Persona.In this week's fraud news roundup on the Fraudology Podcast, host Karisse Hendrick delivers critical updates and insights for the e-commerce and fraud prevention community. The episode begins with important clarifications on Visa's Acquiring Monitoring Program (VAMP), detailing how refunds and post-authorization fraud decisions can impact merchants' scores. Karisse then dissects Stripe's controversial new chargeback fee structure, which introduces an additional $15 charge for disputing chargebacks. This change raises important questions about Stripe's incentives and could have significant financial implications for merchants using their platform.The podcast also covers a major legal development involving Chargebacks911, with CEO Gary Cardone facing RICO allegations for alleged systematic racketeering and deceptive practices. Karisse provides valuable context on the company's history of regulatory issues and discusses the potential industry-wide impact of this case. She then alerts listeners to a new scam spreading in India that exploits banks' "call me with my code" option for one-time passwords, allowing scammers to intercept OTPs through clever call merging tactics. The episode concludes with an update on Telegram founder Pavel Durov's ongoing investigation in France, exploring the broader implications for content moderation and tech company accountability in the fight against online fraud and illegal activities.Don't miss this opportunity to arm yourself with the latest knowledge in the ongoing battle against online fraud – tune in now and take your fraud prevention strategy to the next level.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

00:00 Introduction03:12 The Impact of Chargebacks on Businesses08:57 The Nature of Chargeback Fraud11:53 Strategies for Preventing Chargebacks18:03 Building a Robust Data Infrastructure35:07 Evaluating Technology Investments40:12 Personal Branding and Business Identity44:16 Cross-Company Networking for Leaders48:20 Understanding Lifetime Value (LTV) in Business54:50 The Uncertainty of Future Consumer Behavior58:04 The Impact of Disruption on Business Models01:06:55 Innovating Product Offerings for Families01:09:48 The Future of SaaS Pricing and Value01:16:24 Building Custom Software for Unique Business Needs01:22:32 Understanding Profit Models and Customer Acquisition Costs01:28:05 The Dynamics of Consumables vs. Hard Goods01:37:22 Competitive Advantages in E-commerceOperators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUwPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://www.sarasanalytics.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=operators+podcast&utm_id=9operatorChargeflow.https://www.chargeflow.io/operatorsSubscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators

Learn how to sponsor the Seven Figure Medicare Agent Summit:https://sevenfiguremedicareagentsummit.com/In this podcast episode, Glen Shelton and I dive into the secrets of maintaining super high client retention while avoiding costly chargebacks. We break down proven strategies, best practices, and insider tips to help you build long-term relationships and protect your earnings. Don't miss this valuable conversation packed with actionable insights!Gets Leads from Lead heroes here: https://leadheroes.com/Learn more about getting your own VA with Hire Heroes here:  https://app.hireheroes.com/signup?fpr=christian43Join our free private Facebook group for insurance agents: https://www.facebook.com/groups/551409828919739/Get access now to 7 Figure Medicare University:Lifetime access:https://sevenfigureu.com/        Welcome to the Christian Brindle channel brought to you by Christian Brindle & Christian Brindle Insurance Services. This channel is here for the sole purpose of bringing training, tips, success stories, and personal development from Christian Brindle. Christian is a published author, hosts the ever popular Everything Medicare Podcast, and made six figures in the Medicare business by the time he was 25 years old.

Today we look at an old and very true saying: It's not about the money you make, but about the money you KEEP. There's an old joke about a guy who loses money on every sale, but, he says, “I make it up in volume.” We're not talking about back ends or affiliate sales here. Things can go sideways in your business if you're not making enough sales, or your profit margins are too small. Or upside down, like the guy in the joke. But you've got an even a bigger problem even if you're making enough sales and your margins are good—but the sales don't stick. When people decide they don't want what they bought, you've got tons or refunds. Maybe even chargebacks. So here's the thing we're going to focus on today: You only keep the money you make when the customer decides to KEEP what they bought from you. And we'll really dig into how to keep more money by reducing or eliminating refunds and chargebacks. Recap of what we talked about: In Section 1, we talked about why buyer's remorse happens. We learned about the dopamine drop—a chemical crash that happens after the excitement of buying fades. We also saw some surprising stats—42% of Americans regret their purchases, and 74% regret online buys. We explored the reasons behind this regret, from impulse buying to fear of being scammed. In Section 2, we looked at how to use emails to reduce buyer's remorse. We talked about the importance of timing, starting with the “ownership” email within two hours of purchase. We discussed how to use small wins, social proof, and progress markers to keep customers engaged. And we covered the importance of building community by day five. In Section 3, we focused on the words you use after someone buys. We learned how small language changes—like replacing “purchase” with “access”—can shift the focus to value instead of cost. We talked about using implementation language to guide customers toward action. And we explored how ownership language and progress messaging work together to build confidence and satisfaction. When you put all of these strategies together, you create an experience that keeps customers happy and engaged. And that's how you can stop refunds and chargebacks before they even start. Download.

The beneficial ownership information reporting mandate is off – again – despite action at the Supreme Court. We'll have an update. Also, as more states legalize marijuana, the demand for trucks to haul those loads increases. Then, how do you handle a carrier who is slow to pay or hits you with chargebacks? And OOIDA tour truck driver Marty Ellis is hearing about how long brokers expect you to sit at the loading dock before they pay you for detention time. 0:00 – Beneficial ownership information mandate is off again 09:46 – The ins and outs of hauling marijuana 24:24 – Dealing with a slow-pay, no-pay carrier 39:23 – Detention time, detention pay on truckers' minds

In today's podcast, we have the CEO of Disputifier, Mark Wagner! We speak about chargebacks and FTC's new "Click To Cancel" rule. Enjoy! Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms

In today's podcast, we have the CEO of Disputifier, Mark Wagner! We speak about chargebacks and FTC's new "Click To Cancel" rule. Enjoy! Thanks for watching! Go ahead and like, comment, subscribe, and turn on post notifications! Follow Us On These Social Media Platforms

Today's episode is pretty damn fascinating. Jaime Bell is a lawyer who knows her sh*t, let me tell ya. We talk about… ➡️ Non-negotiable contracts you need to be using that you're … not. ➡️ Things that need to exist on your website that will cost you $500 if you don't have ‘em ➡️ How to avoid chargebacks ➡️ What your options are if you find out someone's stealing your content …and so much more. 

In this episode of the daily mastermind, George Wright III talks with Colton Page, Chief Sales Officer and co-owner of PlatPay, about the intricacies of the payment processing industry. They discuss Colton's transition from door-to-door sales to leading a merchant processing company that has handled over a billion dollars in transactions. Key topics include the importance of understanding the payment landscape, creating redundancy in banking, fraud prevention, and staying updated with rapid technological changes. Additionally, they delve into Payment Cowboys, a niche initiative aimed at bringing transparent and tailored payment solutions to the Western and cowboy communities. 00:39 Colton Page's Background and PlatPay Overview02:41 Journey from Door-to-Door Sales to Chief Sales Officer04:35 The Importance of Sales Skills for Entrepreneurs10:17 Building PlatPay and Differentiating in the Market12:28 Understanding Banking Redundancy in Merchant Processing16:08 The Pitfalls of Relying Solely on Stripe17:06 Dealing with Chargebacks and Fraud19:15 Adapting to Rapid Changes in FinTech21:33 Introducing Payment Cowboys24:11 Balancing Growth and Client Relationships29:13 Future Goals and Vision Thanks for listening, and Please Share this Episode with someone. It would really help us to grow our show and share these valuable tips and strategies with others. Have a great day. George Wright III“It's Never Too Late to Start Living the Life You Were Meant to Live”FREE Daily Mastermind Resources:CONNECT with George & Access Tons of ResourcesGet access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU.Join FREE at www.JoinTheEvolution.comAbout GUEST:Colton PageColton Page is the Chief Sales Officer and Co-owner of PlatPay, a leading merchant processing company with over 20 years of experience and more than $1 billion in transactions. Known for his resilience and hands-on leadership, Colton's journey began in door-to-door sales, where he honed his skills in communication, discipline, and relationship-building. With a dual bachelor's degree in International Business and Finance, Colton has been instrumental in driving innovation and growth at PlatPay, including creating niche solutions like Payment Cowboys. Passionate about adding value and fostering genuine connections, Colton is committed to helping businesses thrive in an ever-evolving marketplace.Guest Resources:Website: https://www.platpay.com/Facebook: https://www.facebook.com/p/PlataPay-61559829641515/Instagram: https://www.instagram.com/platpay/Linkedin: https://www.linkedin.com/company/platpayAbout George Wright III:George Wright is a Proven, Successful Entrepreneur- and he knows how to inspire entrepreneurs, companies, and individuals to achieve Massive Results. With more than 20 years of Executive Management experience and 25 years of Direct Marketing and Sales experience, George is responsible for starting and building several successful multimillion-dollar companies. He started at a very young age to network and build his experience and knowledge of what it takes to become a driven and well-known entrepreneur. George built a multi-million-dollar seminar business, promoting some of the biggest stars and brands in the world. He has accelerated the success and cash flow in each of his ventures through his network of resources and results driven strategies. George is now dedicated to teaching and sharing his Prosperity Principles and Strategies to every Driven and Passionate Entrepreneur he meets. His mission is to Empower Entrepreneurs Globally to create Massive Change and LIVE their Ultimate Destiny.

Sortimentsstrategien für Marktplätze wie Amazon, OTTO und Co. sind ein absolutes Hot Topic im Marketplace Kosmos. Nachdem viele Brands in der ersten Phase des Marktplatz-Booms darauf setzten, durch die Listung des Vollsortiments eine hohe Sichtbarkeit und viele Sales zu erzielen, folgte in der zweiten Phase ein Fokus auf Produktqualität, Content-Strategien und vor allem Advertising. Nun finden sich Hersteller und Marken in einem enormen Wettbewerb mit qualitativ hochwertigen Angeboten von Händlern und Konkurrenzmarken wieder. Werbeplätze sind stark umkämpft, sodass Advertising-Maßnahmen zunehmend teurer werden. In dieser Episode erklären Moritz Meyer und Florian Vette, inwiefern eine passende Sortimentsstrategie der Schlüssel zu einem nachhaltigen und profitablen Marktplatz-Geschäft sein kann. Warum brauchen Marken eine Sortimentsstrategie? Welche Artikel sollten im Fokus stehen und wie wichtig sind Marketplace-Only Produkte? Unsere Hosts teilen Tipps und spannende Best Practices von Fun Factory, Trixie, Bama und Powerbar. Themen: Produktauswahl, Market Shares, Marketing, Advertising, Profitabilität, Marge, Vendor Konditionen, Jahresverhandlung, Amazon Seller, Hybrid-Modell, AVS, WKZ, Chargebacks, Logistik, Preisstabilität, Retailer, Sortimentsfokus, Marketplace-Only Produkte, Bundles, Gebinde, Produkt-Sets, Produkteinführung, Internationalisierung, Saisonalität

Curious how to tackle the toughest challenges in your Airbnb or short-term rental business? In this episode, I'm joined by Kara Margraf, a nurse-turned-condo owner, who shares her inspiring journey from discovering the magic of Gulf Shores, Alabama, to navigating the highs and lows of vacation property ownership. Kara's story is packed with real-world lessons that every Airbnb host and short-term rental owner needs to hear. From a difficult chargeback battle to crucial financial and legal hurdles, Kara reveals the essential strategies that helped her protect her business. Her secret weapons? Clear policies, rock-solid documentation, and a commitment to authentic hosting that builds trust and creates unforgettable guest experiences. But that's just the beginning. Kara also pulls back the curtain on how she balances family life while running her short-term rental business. We discuss the power of building a reliable team and how communication and systems are the secret sauce to a smooth operation. Whether you're launching your first Airbnb or scaling your short-term rental empire, this episode is a goldmine of actionable tips, inspiring stories, and expert advice. Don't miss out on the chance to learn from Kara's invaluable experience. Tune in now and get ready to level up your short-term rental success! HIGHLIGHTS AND KEY POINTS: [02:05] A short introduction about our guest Kara Margraf [03:32] How Kara got started and how she selected her market [10:10] The challenges Kara faced in her journey as a short-term rental host and how she navigated them [14:15] Kara shares her experience and thoughts on genuine hosting and how it is vital for building strong guest relationships and a positive experience [20:15] The value of building systems and a reliable team around your short-term rental business [24:01] Kara shares her experience dealing with a chargeback issue as a short-term rental host [33:05] The serious issue of chargebacks and fraudulent activity that can happen in the short-term rental industry [36:26] The importance of maintaining professional standards and implementing security measures [38:26] Kara discusses the challenges and dynamics of running a business with her spouse [44:28] The lightning round Golden Nuggets: “Don't go into it if you think that it's going to do it by itself. You have to have a heart for taking care of people.” “My biggest piece of advice is learning to host your guests. It doesn't happen overnight. You're not going to do it perfectly from the beginning. You're going to do your absolute best.” “Surround yourself with a good group of people.” Enjoyed the show? Subscribe, Rate, Review, Like, and Share!

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a way to evaluate failed payments to know which ones can be recovered? In this webinar we look at strategies for handling chargebacks and failed payments while maintaining the health of your MIDs. What you'll learn when you listen to this Podcast: Understanding ambiguous decline codes across issuers Identifying which payments warrant a retry Why recovery is important to the user experience Hard declines vs. soft declines: how does recovery differ? How chargeback prevention impacts recovery When — and when not — to involve customers in recovery Webinar presentations by Justin Clements and Ray Watson

Amias Gerety is a partner at QED Investors, a fintech-focused VC firm with $3.8 Billion under management. He was previously the Assistant Secretary at the US Department of Treasury. And he graduated from Harvard. Amias's favorite book: The Origin of Species (Author: Charles Darwin)(00:01) Introduction and Setting the Stage(00:29) The Status Quo: AI Agents and Online Purchases(02:20) The Current Payment Infrastructure Explained(04:42) Automation Today: Auto-Complete and Recurring Payments(06:09) Why AI Agents Need Dedicated Financial Infrastructure(08:29) Historical Examples: Auctions, Bots, and Payment Systems(09:32) Identifying and Verifying AI Agents in Commerce(11:59) Risks of Agentic Commerce: Lessons from Knight Capital(14:47) Stripe's Role in Agent Payments: SDKs and Gaps(19:46) Opportunities for Startups in Agentic Frameworks(22:49) Challenges: Disputes, Chargebacks, and Reversals(26:32) Regulation and Governance in Agentic Payments(28:24) Building Merchant Trust in AI Transactions(30:11) Needs of AI Developers: Reliability in Transactions(33:04) The Future of Agentic Commerce and Microtransactions(35:42) Building Consumer Trust in Agentic Systems(38:45) Broader AI Applications in Finance(40:13) Rapid Fire--------Where to find Amias Gerety: LinkedIn: https://www.linkedin.com/in/amias-gerety/--------Where to find Prateek Joshi: Newsletter: https://prateekjoshi.substack.com Website: https://prateekj.com LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19 Twitter: https://twitter.com/prateekvjoshi 

Welcome to Boostly Podcast Episode 755. stayfi.com/boostly Discount code: BOOSTLY  https://www.hostfully.com/boostly/ In this episode of the Boostly podcast, host Liam interviews Chris from Yapstone about the importance of using effective payment solutions for short-term rentals. Yapstone offers dedicated payment management services designed specifically for short-term rental businesses. Chris explains the benefits of using Yapstone, including easier onboarding, faster fund release, and specialized expertise in managing chargebacks and security deposits. They discuss the evolution of payment methods, the significance of cash flow management, and best practices for handling financial transactions in the hospitality industry. Chris also shares insights into their partnership with property management software and offers advice on choosing the right payment provider. The episode ends with Chris sharing his personal mantra: 'Life is a marathon, not a sprint.' www.yapstone.com www.holidayrentpayment.eu www.vacationrentpayment.com https://Boostly.co.uk https://Boostly.co.uk/5steps https://instagram.com/boostlyuk https://Boostly.co.uk/podcast

In this episode, hosts Steve Carran and David Millili speak with Theresa Ellsworth from Sertifi at the Hospitality Show.Theresa, a hospitality technology veteran, discusses the growing challenge of credit card fraud and chargebacks in the hotel industry. She shares valuable insights on preventing criminal fraud, handling friendly fraud, and implementing digital authorization solutions.In this episode, you'll learn about:What are the essential fraud prevention tools?The importance of 3D Secure technology.How can hotels reduce credit card processing fees and streamline their payment processes using e-commerce merchant IDs? The practical tips for hoteliers to protect their revenue.Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:LinkedIn: https://www.linkedin.com/in/theresaellsworth/Sertifi: https://corp.sertifi.com/For full show notes head to: https://themodernhotelier.com/episode/111Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...

Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based on the 2024 Chargeback Field Report, this webinar reflects the input of hundreds of real merchants in a wide range of verticals. We discuss what merchants of all sizes are saying about the transaction issues they're dealing with now, and what new threats are emerging within payments. What you'll learn when you listen to this Podcast: The rising costs of fraud and fraud fighting Ongoing shifts in consumer shopping behaviors Are new alternative payment methods impacting fraud? How AI is changing prevention strategies Proactively dealing with the surging threat of friendly fraud Webinar presentations by Jarrod Wright, Zachary Matthews and Mark Beresford

Dealing with bad checks and credit card chargebacks is an unfortunate reality in business today. These financial setbacks can impact a company's bottom line. To mitigate these risks and ensure timely payments, it's essential to understand the legal implications and effective strategies for handling such situations. We'll delve into the civil and criminal penalties associated … + Read More The post Chargebacks and Bad Checks: How to Deal with Them appeared first on TheLienZone Podcast.

Chargebacks suck. They're inevitable... but also preventable! Let's get into the timeline of a chargeback, how you can save yourself some $$$ with chargeback alerts, and methods any business can utilize to reduce chargebacks to a minimum.Remember, every business experiences chargebacks. But that doesn't mean your business has to suffer because of them.Get payment processing that SUPPORTS your business:directpaynet.com/contact-us0:00 Intro0:45 Every Business Experiences Chargebacks1:41 Cardholder Rights4:02 Common Reason Codes6:51 Business Owner Rights8:16 Win or Lose a Dispute11:34 Tips to Prevent Chargebacks17:37 Biggest Benefit19:09 OutroConnect with Maria:

In this episode of the eCommerce Podcast Host Matt Edmundson sits down with Qi Cao from ChargeBlast, to explore the dreaded, complex issue of chargebacks - a first on the eCommerce Podcast. Qi shares how chargebacks can often be caused by product and delivery issues or, as he calls it, friendly fraud, and how this can impact the financial health of your business. Matt and Qi suggest many different methods by which these risks can be mitigated including using ChargeBlasts own post-transaction solution that preemptively addresses chargebacks before they reach payment processors.Key Takeaways:Chargebacks Are Inevitable but Manageable: Chargebacks, whether due to legitimate reasons or friendly fraud, are a common challenge in eCommerce. However, they can be effectively managed by understanding industry-specific chargeback rates and employing strategies like ChargeBlast to reduce their impact on your business.Proactive Communication is Crucial: Clear and proactive communication with customers can significantly reduce chargebacks. By being transparent about pricing, delivery times, and addressing any issues promptly, businesses can prevent customer dissatisfaction from escalating to chargebacks.Invest in Customer Service: High-quality customer service, including offering 24/7 support or making it easy for customers to manage their subscriptions, can help reduce the likelihood of chargebacks. Satisfied customers are less likely to dispute charges.If this episode of the eCommerce Podcast piqued your interest make sure to check out everything that gets done over here on the eCommerce Podcast, a space dedicated to eCommerce Wow!

Today's expert guest is Keith Brady. Owner of Florida Vacation Rental Law, he's Florida's leading authority on vacation rentals. Keith has dedicated his career to the vacation rental industry and offers counsel to governments, businesses, and individuals.Keith's here to give us the cold hard facts about vacation rental chargebacks. The truth is, you're very likely to be at risk! More truths? Chargebacks are a scam. They make us feel powerless. They force us to question the good in the world. They make us mad! But – they can also be avoided. And we even have a few useful steps to take after experiencing a vacation rental chargeback.Keith walks us through several useful steps to take in our messaging which drastically reduce our susceptibility to fraudulent chargebacks before, during, and after a contested reservation takes place. He's an open book in sharing secrets of the trade, detailing his own professional experience, and leaving us with actionable steps to help protect against scammers.Don't leave your business open to be taken advantage of! Preventative care is the name of the game. Huge thanks to Keith for sharing this important information with the Thanks For Visiting audience.(00:01:24) #STRShare: @seascapevillastx(00:03:24) Introducing Keith Brady: Vacation Rental Law Expert(00:11:49) Tried & True Methods to Circumvent STR Credit Card Fraud(00:19:20) How to Avoid Short-Term Rental Chargebacks (00:33:36) Tips to Combat Fraudulent STR Chargebacks(00:40:19) What to Do AFTER Losing/Winning an STR Chargeback CaseResources:• Click here for full show notes• Website: floridavacationrentallaw.com • Email: admin@floridavacationrentallaw.com#STRShareSunday: @seascapevillastx• Submit your property for our next #STRShare at STRShare.com• Video: 7 Creeping .. Airbnb Business Expenses

In this episode of "Fraud Focus," Jordan and Cambria dive deep into the topic of friendly fraud, discussing recent industry trends and their personal experiences in fraud prevention. They begin by addressing the recent National Public Data breach, providing a detailed overview of the incident and offering practical advice on how to protect oneself from identity theft, such as freezing credit and being cautious with suspicious communications. The conversation then shifts to the core topic: friendly fraud. They explore how the COVID-19 pandemic and the rise of online shopping have led to an increase in friendly fraud cases, where consumers dispute legitimate charges to get refunds without returning the items. Jordan and Cambria discuss the psychological disconnect that leads consumers to engage in this behavior, comparing it to traditional theft. They also touch on the impact of friendly fraud on businesses, especially in industries like food delivery and digital goods. The discussion includes insights into the challenges of managing friendly fraud, the role of ATOs (Account Takeovers), and the sophistication of fraudsters in making fraudulent transactions appear legitimate. They also speculate on the potential for stricter consumer penalties and the need for better biometric authentication to curb fraud. They conclude by considering the broader implications of fraud prevention strategies and the importance of consumer education in reducing fraud. Articles Referenced in the episode: https://krebsonsecurity.com/2024/08/nationalpublicdata-com-hack-exposes-a-nations-data/ https://www.mastercard.com/news/perspectives/2024/sellers-beware-getting-to-the-bottom-of-first-party-fraud/   *The opinions expressed in this episode represent the hosts' personal opinions and do not necessary represent those of their affiliated or sponsor companies.

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Chargebacks can be one of the most frustrating – and costly – aspects of running a retail business. What started as a consumer protection has become a weapon too often used against merchants. Is there anything merchants can do to protect themselves? Listen as we look at how chargeback abuse became such a threat, ways it can be countered, and why merchants should never view it as “just a cost of doing business.” What you'll learn when you listen to this Podcast: Myths and misunderstandings of how chargebacks occur Why fraud filters should not be your only prevention tool Why reason codes seldom tell the whole story behind a claim How chargeback data impacts false declines & conversions Options for post-transaction customer dispute resolution Webinar presentations by Justin Clements and David Pirtle

In this episode, Zach and Chris dive deep into strategies to maximize your profitability and retain your business. They share golden nuggets about not just writing new policies, but also keeping your existing business on the books.   Join us as we discuss the essential work needed to minimize chargebacks and the importance of client retention. Zach shares his personal journey from being an introverted new agent to embracing the challenges of the industry. He highlights the fear of facing chargebacks and the strategies to overcome it, emphasizing the significance of retention over constantly acquiring new clients.   Chris and Zach explore the value of maintaining trust and confidence with clients, offering practical tips for improving policy persistency and minimizing chargebacks. They introduce the concept of the "cool down" to ensure clients feel confident and secure about their decisions after the sale.   Learn how to build deeper connections with clients through the CORE acronym (Children, Occupation, Recreation, Emotion) and understand the critical steps of summarizing the sale, setting expectations, and reconnecting on a personal level. This episode is packed with actionable advice to help you become a difference-maker in your clients' lives.   Don't miss out on these valuable insights to enhance your sales process, build stronger client relationships, and keep your business thriving. Subscribe, like, and comment to let us know how this podcast has empowered you to improve your sales and retention strategies. We appreciate your support and look forward to helping you succeed!   If you found this episode helpful, please subscribe, like, and leave a comment! Share your success stories about retaining policies or reconnecting with clients. Your feedback inspires us and helps us continue providing valuable content to support your success in the life insurance industry.  

In episode 95 of The Payments Show Podcast, I spoke to Rodrigo Figueroa who is is the COO at Chargeback Gurus.Chargeback Gurus helps businesses to prevent chargebacks and recover more revenue with flexible technology solutions.VIDEO Version and PDF Transcript:Video: https://thepaymentsshow.substack.com/p/95 Summary of topics discussed:01:26 - Global Fintech Insights02:47 - Exploring International Payment Systems05:12 - Chargeback Gurus Overview05:40 - The State of Chargebacks 202406:59 - Challenges and Costs of Chargebacks11:24 - Fraud and Merchant Strategies27:48 - Laggards in the Company28:10 - The Rise of Check Fraud28:43 - Optimism and Challenges in Payment Fraud29:37 - Fraud During the Pandemic30:29 - The Distributed Nature of the Card Payments Industry31:36 - Ideal Customers and Onboarding Process33:24 - Fighting Chargebacks: Strategies and Expertise45:24 - Global Reach and Future PredictionsDetails:- Recorded on 26 Jun 2024- Host: Satwant Phull- Guest: Rodrigo Figueroa, COO, Chargeback GurusNext Steps:- Get in touch with Satwant: digitalmoneylab.com - Chargeback Gurus: chargebackgurus.com | @ChargebackGurus

In this episode, we tackle the common challenge of chargebacks in e-commerce side hustles. We'll explore practical strategies to help you prevent and minimize chargebacks, protect your business from fraudulent activity, and keep more of your money in your pocket. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.substack.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Basis Theory Many emerging payment methods are built around tokenization. Replacing sensitive card data with temporary identifiers makes tokenization a powerful, cost-effective way to offer transaction security. Is it powerful enough to finally KO chargebacks stemming from fraudulent transactions? We look at how tokenization can help merchants offer more alternative payment methods while maintaining data security and increasing revenue. What you'll learn when you listen to this Podcast: How tokenization works, and why it matters for payments Why tokenized payments are safer… but not dispute-proof Network tokens vs. universal tokens: how do they differ? Webinar presentations by Justin Clements and Colin Luce

In this podcast episode, we discuss why ecommerce fraud prevention solutions reduce chargebacks and how they improve the shopper experience. Our featured guests on the show are Harish Manipelli, Chief Technology Officer and Tariq Ahmed is Managing Director for Canada at zumigo.com.  Topics discussed in this episode: Why card-not-present fraud is a big problem for online merchants. How fraudsters use advanced methods like bots and fake identities. Why merchants must balance fraud prevention with good customer experience. How Zumigo's solution gives a trust score by checking multiple data points in real time. Which data sources Zumigo uses for verification, like phone number intelligence. How Zumigo prevented a costly fraudulent order in a case study. How Zumigo stops payment processors from flagging good transactions. Why Zumigo's passwordless login improves security and reduces cart  abandonment. How Zumigo uses AI/ML models and deterministic verification for risk decisions. Links & Resources  Website: https://zumigo.com/deriskify-for-ecommerce/  Video: http://info.zumigo.com/deriskify2024  Shopify App Store: https://apps.shopify.com/deriskify  LinkedIn: https://www.linkedin.com/in/harishmanepalli/  Get access to more free resources by visiting the podcast episode page att.ly/16H8V  Subscribe & Listen Everywhere:  Listen On: ​ecommercecoffeebreak.com | Apple Podcasts | Spotify | YouTube | Podurama  How did you like this episode? Send us a Text Message.Join the "Founder's Sidekick" Program - The private entrepreneur support solution that helps you make smarter business decisions. Visit ecommercecoffeebreak.com/start to get started.Sign up for our free newsletter and become a smarter Shopify merchant. We scour and curate content from 50+ news sources, saving you hours of research and helping you stay on top of your ecommerce game with the latest news, insights, and trends.Ideal for online sellers, merchants, marketers, and DTC brands on Shopify who want to stay informed but are short on time. Join free. Every Thursday in your inbox. 100% free. Sign up at https://newsletter.ecommercecoffeebreak.com

In this episode of Building Great Sales Teams, host Doug welcomes Mark Forster, CEO of Deposyt, a company specializing in merchant services. They discuss the differences between various merchant processing solutions, focusing on the stability and security Deposyt provides compared to other providers like Stripe. Mark shares insights on targeting high-risk verticals, using referral partnerships, and the importance of software such as CRM in business. The conversation also covers Mark's approach to scaling, adapting to industry changes, and his broader vision for legacy and personal development.Chapters00:00 Introduction and Welcome00:39 Guest Introduction: Mark Foster01:04 Understanding Merchant Services02:10 Challenges with Stripe10:20 Referral Partner Model20:11 Future Plans and Software Integration26:55 Personal Insights and Mastermind Experience29:02 Conclusion and Contact Information You can connect with Mark Forster on:Instagram: https://www.instagram.com/themarkforster/Facebook: https://www.facebook.com/profile.php?id=715603941Website: deposyt.com/markforster Thank you for supporting Building Great Sales Teams! If you want to learn more about our host Doug Mitchell or get free BGST resources go to www.salesprogrambuilder.comAnd don't forget to visit us on Apple Podcasts to leave a review and let us know what you think! Your feedback keeps us going. Thanks for helping us spread the word!

Episode 541: Ever wonder how to tackle unfair charges on your credit card? John and Abbie break it down into simple do's and don'ts. They also give you a heads-up on the true cost of buying an annuity—they're easy to misunderstand!

How did a pre-med student from Yale end up transforming the landscape of chargeback mitigation? Join us as Qi Cao, the co-founder and CEO of Chargeblast, reveals his fascinating journey from life science consulting and hedge fund analysis to pioneering tech-forward solutions in the payments industry. Discover how Chargeblast is slashing chargeback rates by up to 99% for hyper-growth startups using Stripe and Shopify. Get an insider look at the unique strategies Chargeblast employs, the pivotal role of social media for business growth, and the significance of strategic partnerships with industry giants.This episode also uncovers the incredible potential of Generative AI in optimizing chargeback alerts across sectors like health, subscription SaaS, and e-commerce. You'll hear about the latest trends in payments, including the future of peer-to-peer transaction chargebacks and the crucial role of card tokenization. Qi also shares his personal passions, from daily workouts to mentoring a diverse team, offering invaluable advice for anyone venturing into the fintech or payments space. Don't miss out on the practical tips and inspiring stories packed into this compelling conversation!

Today's guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why both chargebacks and first-party fraud are on the increase. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Fraudology is presented by Sardine.In this episode of Fraudology, host Karisse Hendrick sits down in the hot seat and answers questions from the host of Banking on Fraudology, Hailey Windham. Together, they explore the intricate challenge of combating fraudulent activities without disrupting genuine transactions—a balancing act that every fraud fighter grapples with. Karisse will share her insights on the importance of analyzing transaction patterns to enhance machine learning tools, which are crucial in identifying and preventing e-commerce fraud.They also delve into the nuances of the chargeback process, discussing everything from the initial claim filed by a cardholder to the investigation undertaken by processors and banks. Moreover, Karisse sheds light on the potential pitfalls merchants face, such as the financial burdens of chargebacks, the critical importance of proper documentation, and effective responses that can recover substantial revenues.Now, let's get started and dive into the world of banking fraud with fraud fighters Karisse Hendrick and Hailey Windham. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.------------------------Connect with Hailey.As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham's initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization's size.

Michael Zavet is the CEO and Co-founder of Shieldify, an AI-driven software and technology company focused on combating fraud and chargebacks in the e-commerce industry. With prior personal experience in round chargeback challenges in his own nutraceutical company, he offers practical solutions to help businesses retrieve hard-earned revenue and reduce losses. As a serial entrepreneur, Michael has a deep understanding of the complexities in e-commerce transactions and has equipped Shieldify to become an effective dispute management platform. In this episode… Is reversing a chargeback simply a pipe dream, or can businesses wrestle their way out of this costly nightmare? When credit cards are involved and the stakes are high, the drama unfolds with hidden fees and lost merchandise piling up. But is there a light at the end of the tunnel for merchants bogged down by disputes? E-commerce is riddled with the complexities of chargebacks and fraud, however, serial entrepreneur Michael Zavet says there's hope for merchants looking to shield their sales. He delves into the intricacies of handling chargebacks, recounting his own harrowing experience of a major business setback. This led Michael to create Shieldify, a platform that streamlines the dispute management process and equips merchants with the tools necessary for combating friendly fraud and unfounded chargebacks. In this episode of Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Michael Zavet, Co-founder and CEO of Shieldify, to discuss the financial dilemma of e-commerce chargebacks. Michael delves into the various services Shieldify offers, including chargeback alerts and dispute management, the importance of spreading transactions across multiple processors, and valuable advice ranging from enhancing customer service to the significance of terms and conditions in safeguarding businesses.

This episode of the 'Free to Grow CFO' podcast, hosted by Jon Blair, features an in-depth conversation with Adam Siskin, co-founder and partner of The Platform CPG, on the intricacies of expanding a direct-to-consumer (DTC) brand into the retail space. The discussion covers important considerations for DTC brands looking to venture into retail, highlighting the differences in finance, operations, sales, and marketing challenges between DTC and retail. Adam Siskin shares his extensive background in the CPG world, emphasizing the importance of understanding margin profiles, the impact of trade spend and chargebacks, and strategies for contract negotiations with distributors like Kehe and UNFI. Moreover, the episode touches on the crucial elements of debt financing for covering the cash conversion cycle gap in wholesale and offers personal insights into balancing an entrepreneurial career with family life.~~~~~~00:00 Welcome and Introductions00:39 Adam's Entrepreneurial Journey and Transition into CPG08:27 Expanding DTC into Retail: Strategies and Considerations21:28 Understanding Trade Spend in Retail Expansion24:55 Diving Deeper into Chargebacks and Cash Planning25:50 Challenges and Strategies for DTC Brands Entering Wholesale34:27 Navigating Contract Negotiations and Distribution Challenges40:53 Financing Strategies for Wholesale vs. DTC Channels48:50 Balancing Entrepreneurship with Family Life52:51 Final Thoughts

Fraudology is presented by Sardine.In this episode of Fraudology, join host Karisse Hendrick as she delves into the intricate world of merchant processing fraud. In this solo exploration, Karisse discusses a compelling case involving a luxury appliance retailer, Perch, which suddenly closed its doors, leaving substantial unfulfilled orders and an avalanche of chargebacks amounting to a staggering $50 million. Dive into the complexities of how merchant processors like Amex and Worldpay are managing the fallout, the intricacies of chargebacks, the legal implications, and insightful reflections on risk management strategies used by fraud analysts in merchant processing environments. Tune in for a detailed analysis that intersects legal action, financial obligations, and the relentless challenges faced by payment processors in high-ticket transactions.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.In this episode of Fraudology join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Adi Raghuwanshi, senior director of engineering at Indiegogo, to delve into their cutting-edge fraud prevention strategies. Discover how Indiegogo's integration of Spec's technology has transformed their approach, significantly reducing chargeback filings and account takeovers, and how their user behavior tagging system provides deeper insights into fraudulent activities without compromising platform performance.Key moments:00:00 - 05:09 Software engineer with experience in US and India.05:17 - 08:00 Trust is crucial for timely, safe deliveries.08:03 - 12:50 Chargebacks can affect customer base and bottom line.12:55 - 16:29 Extra authentication methods issued for suspicious transactions.16:30 - 17:27 Be proactive in stopping early attacks online.17:28 - 22:41 Checkout process includes fraud checks and onboarding.26:28 - 31:00 API enables asynchronous feedback loop for fraud detection.31:45 - 34:50 Account takeover using bots and proxies stopped.34:59 - 41:00 Bot traffic affects conversion rates and decisions.41:06 - 43:00 Responsive staff, unexpected insights from fraud partner.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

From the archive: In this podcast episode, we discuss 10 ways to automate your Shopify business. Our featured guest on the show is Joe Lannen, founder of orderautomator.com.Topics discussed in this episode:What key automation strategies streamline Shopify merchants' operationsHow affiliate integration boost automated traffic and salesWhat potential risks and benefits come with outsourcing or automating tasksHow automation and optimization reduces fraud and chargeback risks in ecommerceLinks & ResourcesWebsite: https://orderautomator.com/Shopify App Store: https://apps.shopify.com/order-automatorGet access to more free resources by visiting the podcast episode page att.ly/3qP6sSubscribe & Listen Everywhere:Listen On: ​ecommercecoffeebreak.com | Apple Podcasts | Spotify | Google PodcastsGet Your Custom Shopify Store Audit. Visit https://www.clauslauter.com/audit/Our Newsletter Join over 6,000 other merchants & marketers to stay updated on eCommerce news, marketing strategies, tools & resources, and podcast interviews, all designed to help you grow your revenue. Every Thursday in your inbox. Consumed in 3 minutes. 100% free. Sign up at https://newsletter.ecommercecoffeebreak.com

In episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow. Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software.VIDEO and PDF Transcript:- click here https://thepaymentsshow.substack.com/p/87 Summary of topics discussed:(00:21) - Start(01:09) - Chargeback Stats(05:04) - 80/20: "Friendly" Fraud vs "Real" Fraud(08:50) - Easier Than Ever To File a Chargeback(11:26) - Differing Win Rates in Different Industries(16:37) - Solution Overview: 100% Success-based Fees Only(21:53) - ChargeResponse and ChargeScore(26:25) - Human Last Line of Defence(27:40) - Chargeflow Alternatives: Their Weaknesses(30:30) - Getting Started with Chargeflow(32:29) - Customer Success Stories(34:07) - Scams and Frauds: Organized Crime is a Major Threat(37:51) - "To Catch a Fraudster" Podcast(39:11) - Chargebacks Are NOT a "Cost of Doing Business"(41:15) - Chargeflow in 2024 and Beyond(42:27) - Chit ChatDetails:- Recorded on 28 Feb 2024- Host: Satwant Phull- Guest: Dan Moshkovich, VP of Marketing, Chargeflow[Next Steps]- Get in touch with Satwant: digitalmoneylab.com - Chargeflow: chargeflow.io | @chargeflowhq

In this episode of Business Brain, we look back at the show's evolution over the last nine years, from Doing Business As to Small Business Show and finally to Business Brain. We share our challenges and triumphs, such as releasing books and growing our community through podcasting. Our conversation highlights […] The post 9 Year Anniversary + Dealing with Chargebacks – Business Brain 526 appeared first on Business Brain - The Entrepreneurs' Podcast.

Monica Eaton, CEO of Chargebacks911 joins us to share her remarkable transition from interior design to leading a company that stands at the vanguard of dispute resolution. Her tale is not just about success; it's about the innovation and dedication that underpin it, and this episode promises a treasure trove of wisdom for anyone looking to disrupt their field.Monica's narrative is punctuated by reflections on her experience with chargebacks—a persistent problem that once threatened the sustainability of her online marketplace. Her personal campaign to understand the causes of chargebacks led to the founding of Chargebacks911.Monica's view on the joy of business building, her affinity for numbers, and the power of turning challenges into opportunities are the key elements propelling the flow of this episode's narrative. From her $76,000 project triumph to scaling businesses with savvy tech implementations, her journey underscores that the true rewards of entrepreneurship are not just in the victories, but in the exhilarating process of reaching them.This episode is a rare look behind the curtains of Chargebacks911's expansion into new territories and the pursuit of innovative solutions in a changing regulatory landscape. 

Lou turns the questions on Marty to find out how businesses can embrace Bitcoin. 0:00 - Intro7:20 - Why are we here?13:29 - What is Fanatics?19:54 - FanCash should be Bitcoin29:58 - Introducing Bitcoin through rewards33:04 - Chargebacks and international onboarding37:29 - Bitcoin is can enable better UX flow41:39 - NFTs don't work48:30 - New media monetization models53:26 - Protection from censorship58:36 - Trust still required1:02:17 - Saving your business in a recession1:05:21 - Debrief, comment your suggestions! Shoutout to our sponsors: River https://river.com/tftc Unchained https://unchained.com/concierge/ CrowdHealth https://www.joincrowdhealth.com/tftc Bitcoin Talent Co https://www.bitcointalent.co/ TFTC Merch is Available Shop Now: https://merch.tftc.io Join the TFTC Movement: Main YT Channel https://www.youtube.com/c/TFTC21/videos Clips YT Channel https://www.youtube.com/channel/UCUQcW3jxfQfEUS8kqR5pJtQ Website https://tftc.io/ Twitter https://twitter.com/tftc21 Instagram https://www.instagram.com/tftc.io/ Follow Marty Bent: Twitter https://twitter.com/martybent Newsletter https://tftc.io/martys-bent/ Podcast https://tftc.io/podcasts/

In episode 134 Steph chats with Eduardo Cartaya from G Adventures about what family options G Adventures (and other resorts/operators) offer for advisors looking to focus on families. We also dive into what steps G Adventures takes to vet their on-the-ground partners and ensuring they're keeping the dollars in the local community to improve the welfare of those who live in the destination. Lastly, we answer the question how to handle chargebacks (and how G Adventures handles them). A reminder that G Adventures will be back on December 15th, 2024 and you can submit any questions you'd like them to answer here: https://hostagencyreviews.com/friday15 Here's a list of helpful resources for today's episode: https://hostagencyreviews.com/hostweek (Register for HAR's Host Week event!) https://hostagencyreviews.com/friday15 (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) https://www.gadventures.com/travel-styles/national-geographic-journeys/ (National Geographic Family Journeys operated by G Adventures) https://www.gadventures.com/travel-styles/family/ (G Adventures family collection) https://familytravel.org/ (Family Travel Association) https://www.gadventures.com/about-us/ripple-score/ (G's measure of how much of every dollar stays in destination–Ripple score) https://www.gadventures.com/travel-styles/national-geographic-journeys/ (National geographic Journeys collection) https://www.gadventures.com/travel-styles/cruising/ (Marine collection) https://www.gadventures.com/travel-styles/geluxe/ (Geluxe – 28 experiences at superior or upgraded service level. Adults only.) We do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here: https://har.news/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!