Podcasts about community brands

The opening speaker at the 2025 NBOA Annual Meeting will be Kyle Scheele, who is known for cooking up wild ideas that many people back for laughs and for learning. NBOA President and CEO Jeff Shields discusses with Scheele the process behind some of his outlandish projects and about being creative in the workplace. “I don't want people to be like me,” said Scheele. “I want them to tap into their own creativity, wherever they may be working.” That might be anything from devising a financial plan to reconsidering the organizational chart. In addition to being a celebrated speaker, Scheele has published four books, one for adults: How To Host a Viking Funeral: The Case for Burning Your Regrets, Chasing Your Crazy Ideas, and Becoming the Person You're Meant to Be, one for teens: We Put A Man On The Moon: Thoughts on Living a Better Story, and two children's books.The Net Assets podcast is a partnership between NBOA and Teibel Education Consulting, with hosts NBOA President and CEO Jeff Shields and Teibel Education President Howard Teibel. This show is made possible thanks to the generous support of Community Brands.You can also read a web article based on an excerpt of this podast episode, published in November 2024.

In a recent episode of the Predictable Revenue Podcast, Collin Stewart hosts Jeremy Painkin, SVP at Community Brands, to discuss the essentials of effective forecasting.  Dive into the key elements that can make your organization's forecast predictable and actionable. Highlights include: Buy-In is What Pulls Everything Together (20:00), What Happens When a Deal Moves Back? (29:47), And more… Are you looking to create repeatable, scalable, and predictable revenue? We can help! ► https://bit.ly/predictablerevenuecoaching

We are thrilled to present this episode of the Net Assets Podcast, a partnership between NBOA and Teibel Education Consulting, with NBOA President and CEO Jeff Shields and Teibel Education President Howard Teibel.This episode marks the first in what we hope will become a collection of some of the best and most illuminating interviews dedicated to you, independent school business leaders. As NBOA grows into its new brand identity, we have the great privilege of launching this podcast with a conversation about an institution unafraid of telling the story of what makes them great, a school unburdened by the weight of telling the stories they think the public wants to hear. And who better to share that story than the extraordinary leaders of the Lakefield College School themselves?Lakefield College School is a coeducational boarding and day school in Lakefield, Ontario, Canada, for students in grades 9 through 12. Today, Jeff and Howard are joined by Anne-Marie Kee, Head of School since 2017, and Tim Rutherford, Associate Head of School and Chief Financial Officer since 2014.If you've ever wondered what it takes to be authentic in your mission, elevate faculty, staff, and students, and transform enrollment growth along the way, you need to check out this conversation.This show is made possible thanks to the generous support of Community Brands.

  In this conversation on race, Simma The Inclusionist talks with Kristen Sharpe, CEO of Non-profit Makeover, and Deedee De La Cruz, Director of Demand Generation for GiveSmart. Why is there a lack of diversity in leadership roles within nonprofit organizations? Our two guests shed light on the reason that less than 20% of executive positions are held by people of color nonprofits. Kristen Sharpe and Deedee De La Cruz, acknowledge the historical overrepresentation of white individuals in nonprofit leadership positions. There is an urgent need for greater diversity in these roles, particularly considering that many nonprofits serve people of color and low-income communities. The lack of diversity in leadership can lead to a lack of representation, support, and mentorship for CEOs of color. The episode raises the question of how nonprofits can prioritize diversity within leadership roles and suggests that providing people of color with a seat at the table, opportunities to serve, and a platform for their voices and ideas can help address this issue. Both Kristen and Deedee share their personal journeys as women of color and how they achieved their high level of success in the non-profit world when neither of them came from business backgrounds. They also share how race and their economic backgrounds influenced the decisions they made to reach their goals. Both women tell stories of how they dealt with "Imposter Syndrome," and offer solutions for other women, specifically women of color who may be experiencing the same. They emphasize the importance of adopting a mindset that recognizes an abundance of wealth and opportunity. Kristen Sharpe challenges the prevailing belief in the nonprofit world that resources are scarce and insufficient to support multiple causes and organizations. Using the analogy of restaurants, she highlights the existence of numerous different establishments in every community, catering to different interests and preferences. Similarly, she argues that individuals can support multiple causes and organizations, just as they can donate to both the St. Jude's Foundation and organizations that support children in foster care. Kristen and Deedee both aim to empower nonprofit leaders of color to raise money on autopilot using technology and social media. By sharing opportunities and fostering conversations within the community, they both believe that everyone can contribute to philanthropic efforts and collectively make a difference. She challenges the notion that access to resources and opportunities is limited, emphasizing that there is ample room for collaboration and support across various causes and organizations. Deedee and Kristen both discuss the importance of leveraging technology, specifically GiveSmart, to bridge the gap and revolutionize nonprofit operations. She emphasizes that nonprofits unfamiliar with technology may be missing out on valuable opportunities. By partnering with GiveSmart, nonprofits can learn how to effectively utilize technology and maximize its potential. Kristen utilized technology, including GiveSmart, to raise over a quarter million dollars during the pandemic. She emphasizes that this achievement was accomplished without traditional methods such as ads, events, mailers, or galas. This success demonstrates the power of technology in enabling nonprofits to raise funds on autopilot.   Time Stamps [00:02:27] Why talking about race is important. [00:04:24] Nonprofit leadership diversity. [00:09:32] Lack of diversity in nonprofits. [00:13:29] Generational self-confidence. [00:16:34] Community building and peer-to-peer fundraising. [00:21:30] Personal background and scholarship impact. [00:24:48] Community Brands and GiveSmart. [00:30:13] Nonprofit and technology partnership. [00:32:39] Bridging the gap in philanthropy. [00:36:19] Nonprofit diversity in leadership. [00:40:01] Lack of diversity in philanthropy. [00:44:11] Education as a privilege. [00:49:32] Non-traditional routes to success. [00:54:46] What's on your playlist? [00:57:54] Overcoming imposter syndrome. [01:00:20] Donate button and tax deductible donation.   Guest Bio Kristen Faith Sharpe is a powerhouse entrepreneur, an American Red Cross humanitarian Award Winner, philanthropist, and renowned domestic violence expert. For more than a decade, millions have been inspired by her strength, resilience, and groundbreaking initiatives to create social change online.  This California native is the founder and visionary of multiple reputable brands and nonprofits that include Break the Silence Against Domestic Violence, The Nonprofit Makeover, and Boss Babe Networking. Deedee De La Cruz is the Senior Manager of Demand Generation at GiveSmart, the leading provider of cloud-based software to donor-driven organizations like nonprofits, charities, schools and foundations. Instagram: @givesmart_us  Host Bio Simma Lieberman, The Inclusionist helps leaders create inclusive cultures. She is a consultant, speaker and facilitator and the host of the podcast, “Everyday Conversations on Race for Everyday People.”  Contact Simma@SimmaLieberman.com Go to www.simmalieberman.com and www.raceconvo.com for more information Simma is a member of and inspired by the global organization IAC (Inclusion Allies Coalition)    Connect with me: Instagram Facebook YouTube Twitter LinkedIn Tiktok Website   Previous Episodes "From Apartheid to Forgiveness" a Conversation on Race Race, Sentencing, and the Criminal Justice System: A Shocking Inside Perspective A Conversation on Race with Sean Wilson, Organizing Director of Dream.Org Everyday Conversation on Race with Rosalyn Taylor O'Neale (DEI OG for 47 years) Loved this episode? Leave us a review and rating

Tirrah Switzer, Senior Director of Community Brands, joins Kerry Guard, CEO of MKG Marketing on this episode of Tea Time with Tech Marketing Leaders to spill the tea on why your competition matters, what matters, and what to do about it. It's a delicate balancing act of not comparing and keeping focused on building your brand, and it helps to know how other brands are shaping the industry. We can all pretend we're special snowflakes, but at the end of the day, other companies do what we do. What are they doing? How are they doing it? What waves are they making, and how does it impact the industry? --- Tea Time with Tech Marketing Leaders is a Livecast on LinkedIn and YouTube almost every Thursday around 3pm ET. Kerry Guard, CEO and Co-Founder of MKG Marketing, interviews B2B marketers who work for complex tech brands and market to tough audiences who generally don't like marketing – CISOs, Developers and even us... marketers.

In this episode of Sales Lead Dog, Jeremy Painkin joins Chris to talk about being a people-centric sales leader, the power of grit in a salesperson, and how Jeremy builds his sales team around diversity and a few core attributes. Jeremy also discusses leveraging CRM as a tool to help the sales team achieve their “why” of why they do what they do. Jeremy Painkin is an accomplished professional with a versatile skill set and a proven track record of success in the corporate world. With a background in business strategy, Jeremy has consistently demonstrated his expertise in driving growth, optimizing operations, and achieving business objectives. Throughout his career, Jeremy has held key leadership roles in prestigious organizations, where he has leveraged his exceptional analytical abilities to identify and seize opportunities for improvement. Through his strategic vision, he has guided teams towards setting and surpassing ambitious goals, resulting in significant revenue growth and increased market share. Jeremy's strong leadership skills and collaborative approach have made him a trusted advisor among his peers and colleagues. Recognized for his ability to motivate and inspire others, he has successfully fostered a culture of innovation and excellence within the teams he has managed. His natural talent for building and maintaining relationships, both within and outside of the organization, has been instrumental in creating long-lasting partnerships and driving business success. As a passionate advocate for social impact, Jeremy also lends his expertise to various philanthropic initiatives, where he actively contributes to creating positive change in his community. He strongly believes in the power of business to drive positive social and environmental outcomes and actively seeks opportunities to align his work with his principles. With his diverse skill set, leadership acumen, and commitment to excellence, Jeremy Painkin is a valued professional who consistently delivers results and adds value to any organization of which he's a part. Quotes:   “I learned really early on that you got to be people focused, because you can't do it yourself.” “Be willing to have those tough conversations and tell people you know the good and the bad, and I think you want that in return. I want that just as much as they want to receive that.” “Selling to me is just people. It's understanding people that have problems with pain, and helping them solve it.” On being a sales leader, “We should get behind that and support people in whatever it takes to get them what they want. Because ultimately, it's not your why it's their why. Why are they doing it? No one cares why I'm doing it. They care why they're doing it. But looking for those leaders, I definitely learned to probably be more people centric, and less, less stick.” “The more diverse of a team you have, the more difference of opinions that you have and the more differing viewpoints that you have, which only help make you more successful because it diversifies your entire team.” “What people are looking for is a team” Links:   Jeremy Painkin's LinkedIn: https://www.linkedin.com/in/jeremypainkin/ Community Brands: https://www.communitybrands.com/ #sales #podcast #salesleaddog #leadership #salesleaddog #teambuilding

Adam and guest Tirrah Switzer, Senior Director of Product Marketing at Community Brands, take a break from all the CI excitement at SCIP IntelliCon 2023 to sit down for a chat on all things compete. They dive into why Tirrah's team focuses on enabling revenue-generating functions and how they do it. The importance of engaging senior leaders early on and why she wishes she had done more of it. The competitive intelligence metrics Tirrah and team swear by — and much more. As much as you'll love listening to this interview, you should really check it out on Klue's YouTube Channel, shot on location in Scottsdale. We post (almost) every Competitive Enablement episode there, so check it out!Read our recently released report surveying over 300+ revenue leaders "When the Pie Shrinks" on our website.  And don't forget to sign up for our weekly Coffee & Compete Newsletter for your weekly dose of the best competitive content in the business.To subscribe, visit https://klue.com/newsletterTimestamps:(00:02) Introduction(01:52) Meet Tirah Switzer(02:12) How priorities change in tough markets(05:23) Teaching sellers how to fish(09:58) Getting leadership buy-in(11:57) Competitive intelligence metrics and KPIs(15:35) Tirrah's biggest mistake in competeProduction Team:Host: Adam McQueenProducer: Ben RonaldPost Production: Grayson OttenbreitAudio Editor: Michael PanesMusic CreditsIntro Music: The Podcast Intro by Music UnlimtedRapid-Fire Music: Los Angeles by MuzaproductionAbout Klue:Klue provides a lens into your competitor's world, continuously updating and connecting dots to help you win more business. It's a new way to capture, manage, and communicate market insights from the web and across the company, in platforms your team already use.

Win-loss month is here and we've got one of the best to get it going. Tirrah Switzer is the Sr. Director of Product Marketing at Community Brands, newly transplanted West Coaster, dog lover, and compete expert. She joined Adam to answer listener-submitted win-loss questions.  Tirrah is famous within Klue's four walls for having built her compete and win-loss programs at the same time. As you'll see in this episode and throughout the rest of the month, compete and win-loss are two peas in a pod. Make sure to check out Fluvio's newly released podcast, hosted by Devon himself, Embracing Erosion on the Compete Network.And don't forget to sign up for our weekly Coffee & Compete Newsletter for your weekly dose of the best competitive content in the business.To subscribe, visit https://klue.com/newsletterHost: Adam McQueenProducer: Ben RonaldAudio Editing: Michael PanesKey Moments:(00:08) Celebrating win-loss month!(03:56) Meet Tirrah Switzer(06:13) How to get sales buy-in to your win-loss program(08:52) Tirrah's most valuable win-loss insights(09:53) Supporting product and marketing teams with win-loss insights(12:10) Recommended cadence for win-loss readouts(13:30) How Tirrah enables product teams with win-loss insights(15:46) Tirrah's experience with running an internal win-loss program(25:24) Building a compete and win-loss program at the same time(28:22) Rapid fire! About Klue:Klue provides a lens into your competitor's world, continuously updating and connecting dots to help you win more business. It's a new way to capture, manage, and communicate market insights from the web and across the company, in platforms you already u

Abby sits down with Tirrah Switzer, Senior Director of Product Marketing at Community Brands. Community Brands provides a wide range of technology solutions for associations, nonprofits and schools, from member management to accounting. Tirrah and Abby discuss using tech power for good, and the importance of leveraging data and research when communicating with prospects.

The past three years have seen radical shifts in the B2B sales landscape. From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. As sales leaders and sales teams have been focused on prospecting faster and more efficiently, there has been a quiet epidemic happening in the background. Getting prospective customers into the sales funnel is part of the battle, but converting them and keeping them as customers is a whole other challenge. With so many options on the market and an oversaturation of generic sales and marketing messages, the retention strategies and personalization techniques used to retain customers must also evolve. But, exactly how to prevent what one sales expert calls the “Great Customer Resignation” is the topic of this episode of the Modern Selling Podcast. I'm excited to welcome a phenomenal guest who spends quite a bit of time researching the ins and outs of customer satisfaction and retention. Craig Charlton, CEO of SugarCRM has spent over 25 years building and running high-growth businesses. Prior to joining SugarCRM in 2019, he was CEO of Oildex, a provider of financial automation software and services for the oil and gas industry, where he helped the company achieve 150% bookings growth, leading to the company's acquisition by Drillinginfo. Before joining Oildex, Craig was CEO of Abila, a provider of financial and CRM software and services to associations, nonprofit organizations, and governmental entities. Abila, which was acquired by Community Brands, grew its revenues threefold and transformed its revenue base to a subscription-based (SaaS) model over a three-year period. Prior to that, Charlton was senior vice president and general manager of Asia Pacific at Epicor Software Corporation, an industry-leading ERP solution provider, where he developed and executed the company's regional strategy, achieving consistent revenue and profit growth. Craig's insights into what B2B sales organizations should be doing to boost customer retention is why this is a must-listen-to episode! We'll dive into the recent stats from SugarCRM's Impact Report and decipher what the data tell us about what customers are looking for and how sales teams should be positioning their prospecting efforts. Download the full episode now and listen until the end to get every customer retention nugget! How Has Customer Churn Changed Since The Pandemic? As most sales leaders have seen, there have been noticeable shifts in how we are approaching and interacting with both prospects and customers. Here at Vengreso, our specialty is in helping B2B sales leaders and teams prospect better. Over the past 18 months, through our own research, we've found that 69% of sales professionals agree that prospecting is the hardest and most time-consuming part of their role. I wanted to know what Craig is seeing on the other side, once a prospect becomes a customer, and what's the current trend with customer churn. The data he shares is truly eye-opening, “Last year, the Global Research survey revealed that customer churn was costing midmarket companies $5.5 million a year. Our research, this year, shows that 58% of sales and marketing leaders say that churn has gotten worse over the last 12 months. This is now likely costing companies even more than $5.5 million a year! For every two customers coming in the door, one of them is leaving.” This is a remarkable number – $5.5 million in lost revenue! Join the conversation to hear what Craig says is really causing churn rates to explode and what sales leaders must do now to stop the bleeding. What Role Can CRMs Play in Reducing Customer Churn? As a sales evangelist by trade, I'm always curious to know what technology can do to help right the tide and get sales teams back on track. At Vengreso, we use a host of automation tools and systems to help us not only streamline how we prospect, but also to leverage key data that tells us how we can personalize each customer touchpoint. I wanted to hear Craig's perspective on what CRMs can do to mitigate this growing customer churn rate, especially since his company's findings suggest that 56% of sales organizations don't have the customer data they need to be effective. He shares three key insights: Increased visibility. CRMs can help sales leaders have a better view of what customers are likely to churn so they can proactively reach out to nurture that relationship. Improved personalization. When sales reps know what a customer needs and can tailor any communication to what's relevant to that customer – it's a win-win. A good CRM can be critical in creating highly personalized nurture, onboarding, and engagement campaigns. Better sales tracking. Without a robust CRM, it's hard to ever truly quantify how effective prospecting and marketing efforts are. According to SugarCRM's current research, some 54% of all leads are either poorly or underqualified. Having a proven CRM solution can easily identify the gaps in prospecting and sales to help reps and sales leaders figure out a better path forward. What's Holding Sales Teams Back From Keeping Customers?   This is a rather loaded question, but Craig and I dive deep into what the real solution may be. In my view, there are a host of factors at play. However, I'm a big proponent of the importance of providing world-class training to all sales reps that focuses on how to prospect with intention, personalization, and communicating value in mind. Our PVC Methodology for Prospecting outlines each one of these critical steps to engage with prospects in a way that makes them want to become customers. I have Criag walk through his ideas on the topic, “The biggest drawback to reducing customer churn is CRM adoption. Many sales teams have a CRM of some sort, but they're usually not properly trained on how to use its automation and are often unaware of the full features their CRM may offer. Sales teams should be leveraging AI as much as possible to know exactly which customers are at risk of leaving and how to best engage with them. Sadly, so many B2B sales teams aren't doing this.” Automation is a BIG productivity driver for us at Vengreso. This is why we've created THE best business productivity tool on the planet – FlyMSG. With it, sales teams (and other teams too) can reduce the time waste copying and pasting messages to customers and free up their time to focus on other strategic tasks. But, FlyMSG is just one tool we talk about. Towards the end of our conversation, Craig shares a host of actionable tools and steps sales leaders can take right now to get the most out of the CRM to instantly boost customer retention. Download the full episode to get in on this valuable insight. Want access to the full 2022 CRM Impact Report: The Great Customer Resignation and the Path Forward? Click here to download your complimentary copy.

In this episode, Benji talks to Tirrah Switzer, Senior Director of Product Marketing at Community Brands. Discussed in this episode: Why best practices aren't enough in win/loss interviews Comparing in-house to 3rd party How to best implement findings from the research

On this episode of The Association Podcast, we have the pleasure of talking to a titan of the association industry tech space, General Manager of Nimble AMS, and Gravitate at Community Brands, Rob Miller.  Rob share's some about his storied past and experience, but we really get to get an expert perspective into today's AMS landscape.  We discuss the pros and cons of traditional vs. platform-based AMS platforms and also get to hear his thoughts on emerging technology market trends.

Anirudh Singh sits down with Deven Parekh, Managing Director at Insight Partners. The two discuss what makes Insight such a successful investment firm, the evolution of fintech investing over the past 10 years, investments in Slice, GCash, Pomelo, and much more. Deven Parekh: Deven Parekh is a Managing Director at Insight Partners. Since joining Insight in 2000, he has made more than 130 investments in enterprise software, data, and consumer internet businesses globally, including in North America, Europe, India, Israel, China, Africa, Latin America, and Australia. Currently, Deven serves on the Boards of Directors for Appriss, Calm, Candy, Checkout.com, Chrono24, Community Brands, CoreLogic, Diligent, DistroKid, DriveWealth, Ellkay, Fanatics, iad, PDI, TetraScience, Vinted, WeWork, and Within3. Other companies within his portfolio include Chargebee, FTX, Thunes, Splitwise, 1stdibs, Slice, Saks.com and Saks OFF 5th, BharatPe, and Automattic (WordPress). In addition to his work at Insight, Deven currently serves as a Board Member for the Council on Foreign Relations, NYU Langone, the Carnegie Endowment for International Peace, and the Tisch New York MS Research Center. He was also confirmed by the United States Senate to serve on the Board of Directors for the U.S. International Development Finance Corporation. Prior to joining Insight, Deven was a Principal at Berenson Minella & Company, a New York-based merchant banking firm, where he served on the M&A Committee. He also worked for Blackstone on M&A and other investment activities. Deven has a B.S. in Economics from the Wharton School at the University of Pennsylvania. For more FinTech insights, follow us below: Medium: medium.com/wharton-fintech LinkedIn: www.linkedin.com/company/wharton-fintech-club/ WFT Twitter: twitter.com/whartonfintech Anirudh's Twitter: twitter.com/avsingh_24

Sharon Love, President and CEO of Community Brands, manages dozens of brands and a team of thousands spanning the globe. That's a lot of complexity, but Sharon finds that focusing on basic tenets—like listening to employees, creating commonsense sales incentives, and letting each brand lean into their unique superpowers—keeps things surprisingly simple.

In this episode, host Adam Parry chats with fundraising expert Brandy Keller - senior director of product, education and nonprofit solutions at GiveSmart by Community Brands. With virtual/hybrid events here to stay, there's a lot more to think about before simply diving into the planning. So, Brandy will be sharing top tips and virtual considerations to help charity/fundraising events reach their targets; looking at the best contemporary strategies, success stories, top tips for engaging with participants, offsetting fundraising costs and more besides. Viewers are encouraged to submit their questions live. The Event Tech Talk Show is sponsored by eventscase - eventscase.com The first season will feature 21 episodes available LIVE and on-demand at www.eventtechtalks.com

Sharon is the President and CEO at Community Brands, a leading provider of cloud-based software to associations, nonprofits, K-12 schools and faith-based groups, who serve over 120,000 clients across the world. Prior to Community Brands, Sharon has held senior roles at top companies, including Dell, FedEx, Lenovo and more! In this episode, Sharon shares incredible advice in the importance of leading with empathy, finding your passion, and accepting moments when you’re wrong. All of this and so much more from a true #SheLeader! 

Among the many health and safety concerns related to COVID-19 is the challenge posed to all of our collective mental health. Our current situation has put a strain on all of us to some extent, and with mental health challenges come a concern about potential workplace violence. It’s important for environment, health, and safety professionals to be prepared for any such threats to their businesses, and we have an expert with us today to help us understand these considerations and provide advice on how to stay ready to protect the workforce. Joining us today on the podcast is Jean-Paul (or JP) Guilbault, the CEO of Navigate360, a company that boldly confronts the challenges communities face by creating safe environments where they can thrive and focus on their true mission. Prior to joining Navigate360, JP served as the President and CEO of Community Brands, and he is a techy at heart, with more than 20 years of experience leading fast-paced technology companies.

Bradley speaks with JP Guilbault, CEO of Navigate 360, and former CEO of private equity companies YourMembership and Community Brands. The two discuss how JP has implemented commercial and customer experience expertise into school and workplace safety practices.

When it comes to training design, perhaps focusing on what people need to be able to do, not simply what they need to know, can make all the difference. That’s because this leads to activity-centered training rather than traditional information presentations. These concepts are what led Cathy Moore, speaker, training designer, and author of Map It: The Hands-On Guide to Strategic Training Design, to create the action mapping model. Her goal is to “save the world from boring instruction” and her tools and resources are helping to do this one learner at a time. In this encore episode of the Leading Learning podcast, Celisa talks with Cathy about action mapping including what it is, why it’s effective, and how to apply it. They also cover the role action mapping plays in measurement and evaluation and scenario design. Full show notes available at https://www.leadinglearning.com/episode219.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

As individuals in the business of lifelong learning, we need to embrace—and cultivate—the characteristics related to effective learning habits. In this encore episode of the Leading Learning podcast, Celisa and Jeff celebrate the self-directed learner including what it means to be one and why it’s important. Full show notes available at https://www.leadinglearning.com/episode218.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

With a global mission to “accelerate the world toward 21st century education and workplace infrastructures, address inequity with student and employee centric models, and connect the fragmented ecosystem of stakeholders into a unified hub of innovation”, Learning Economy is focused on solving some of the world’s toughest challenges. And how do they plan to accomplish their ambitious mission? A key way is through blockchain, the technology that allows for capturing and tracking digital data in a very secure and decentralized way while ensuring integrity and transparency. Utilizing blockchain, Learning Economy hopes to establish a protocol that can bring together data from every source of education for every learner, to understand where value may - or may not - be created. In this episode of the Leading Learning Podcast, Jeff talks with Learning Economy’s Chief Strategy Advisor, Taylor Kendal and Community Director, Duncan Cox, about how they’re using blockchain to change how we track individual learning and the idea of an open education graph to provide a visualization of the value being generated across the supply chain of education. They also discuss what they describe as the four archenemies of what they’re up against and share about a pilot that Learning Economy is getting ready to launch in Colorado that will provide a concrete point of reference for implementing the protocol more broadly. Full show notes available at https://www.leadinglearning.com/episode217.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

After working three decades for various large, global companies, John Stepper – a self-described “accidental entrepreneur” – began searching for ways to get more out of work and life. This search is what ultimately led him to create Working Out Loud, an approach to building relationships that helps you achieve a goal by making contributions over time that you make visible to others. Not only does the process increase access to more people, knowledge, and opportunities, but it leads to greater feelings of empowerment, confidence, and motivation as well. And his book, Working Out Loud: For a Better Career and Life, guides you through the twelve-week mastery program to help you put the approach into practice yourself and then turn that practice into a sustainable habit. In this episode of the Leading Learning Podcast, Celisa talks with John about the concept of working out loud including its five basic elements, ways it benefits participants, and related common barriers. They also discuss how to set the stage for successfully working out loud and ways to structure the working out loud experience through Working Out Loud circles. Full show notes available at https://www.leadinglearning.com/episode216.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

When trying to understand what it takes to succeed in the education business –particularly when it comes to increasing sales – there are many factors to consider. And it usually doesn’t have anything to do with having the latest bells and whistles, or perhaps a huge catalog of offerings. In fact, what we’ve observed over two decades of extensive research and consulting, is that it typically comes down to three fundamental areas. In this episode, we examine the three factors that often impact and limit sales of education. We also discuss the important takeaways and questions learning businesses need to consider when trying to achieve success in each of these key areas. Full show notes available at https://www.leadinglearning.com/episode215.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

With more than two decades of experience in postsecondary education policy and practice, Louis Soares, Chief Learning and Innovation Officer for the American Council on Education (ACE),  is a true innovator and thought leader on emerging trends in higher education. He has also published a number of important papers while at ACE, including The Post-traditional Learners Manifesto Revisited: Aligning Postsecondary Education with Real Life for Adult Student Success and Evolving Higher Education Business Models: Leading with Data to Deliver Results. In this episode of the Leading Learning Podcast, Jeff talks with Louis about his perspective on the emerging lifelong learning landscape and the concept of credit for prior learning, an ACE initiative which awards credit for college-level knowledge and skills acquired outside of the classroom. They also discuss how ACE is meeting the evolving needs of its members, particularly through their thoughtfully designed peer-to-peer learning platform, ACE Engage. Full show notes available at https://www.leadinglearning.com/episode214.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

As an internationally recognized learning designer, speaker, and researcher, Dr. Patti Shank uses evidence-based analysis aimed at improving training, learning, and performance outcomes.  She was an award-winning contributing editor for Online Learning Magazine, research director for the eLearning Guild, and is a regular contributor to eLearning Industry. Patti is also author of the Deeper Learning series ­– Write and Organize for Deeper Learning, Practice and Feedback for Deeper Learning, and Manage Memory for Deeper Learning ­– which offer practical tactics for improving outcomes based on training and other research. In this episode of the Leading Learning Podcast, Celisa talks with Patti about what it means to design for deeper learning, how to effectively use feedback and practice, and what learning designers need to keep in mind when it comes to memory and cognitive load. They also discuss the pros and cons of multiple-choice questions and tips for navigating research initiatives. Full show notes available at https://www.leadinglearning.com/episode213.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

Why are customer conferences so valuable for technology vendors? And how does learning – formal and informal – elevate these forums? Find out now on The Talented Learning Show! The post Podcast 30: Learning From Customer Conferences – With Tristan Jordan and Tara Pawlak of Community Brands appeared first on Talented Learning.

With the launch of a new event recently behind us, we wanted to devote some time to reflect on the experience. And, as we have done with past Leading Learning events, we are utilizing the After Action Review (AAR) as a framework to guide that reflection process. For those that might not be aware, the new event - Live Review 2019 - was a two-day, entirely online offering that allowed participants a chance to get targeted demos from 14 learning platforms focused on learning businesses and committed to serving organizations that market and sell lifelong learning, continuing education, and professional development. In this episode of the Leading Learning Podcast, Jeff and Celisa reflect on Live Review using the guiding components of AAR: what it is they set out to do, what actually happened, why there was a difference between the two (if there was one), and what they will continue and/or change going forward. Full show notes available at https://www.leadinglearning.com/episode212.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

In this edition of “State of Readiness”, I interview Céline Felan, Vice President of Business Transformation at Community Brands, a software company that provides a suite of offerings for membership-based organizations, private schools and churches. Being born in Paris, France and raised in the Netherlands, Céline now calls Austin, Texas home – where she quickly learned and understood the phrase “grabbing the bull by the horns”.  In her role, she has help guide the company through 28 acquisitions over the past two (2) years.  Yes, you read that right (I even asked her to repeat that during the podcast because it seemed like quite a bit – and it is).  As such, Céline’s days are non-standard and she never really knows for certain how each day (or each acquisition) will play out.  This proved to be a considerable challenge for Céline, who is a self-professed “Type-A Perfectionist”.  She had to learn and understand that “80 is the new 100”.   Over time, Community Brands has created an “acquisition checklist”, but it is imperfect so it’s more of a guideline than a checklist. Most of the acquisitions are of small(ish) companies.  As such, the corporate culture is that of their founders.  Community brands strives to maintain the individualism of the company from a cultural perspective – keeping in mind to preserve what might keep the employees happy such as having taco-Tuesdays or allowing pets to come to the office, but making sure that the companies learn the “team colors” and fight under the corporate flag.  The acquired companies are also expected to remain where they are geographically with consolidations being mostly in the General and Administrative functions where services can be shared. Host: Joseph Paris, Founder of the;  XONITEK Group of Companies,  Operational Excellence Society & Readiness Institute Guest: Céline Felan About Céline Felan Dedicated to expanding business capabilities, fostering innovation, driving operational efficiencies and adding value to clients, the organization and investors. Known for optimizing productivity, revenue, service levels, and employee performance through comprehensive organizational development strategies. Inspiring communicator and change agent motivating employees to go beyond set job descriptions. Energized, enthusiastic, and tenacious with exceptional mentoring skills and global business experience. PHILOSOPHY I enjoy every opportunity to define and drive strategy to meet our company objectives as one organization. I approach a business objective from multiple perspectives, understanding all aspects and dependencies, working across teams to define a strategy. This all-encompassing approach unifies the different departments around a common goal and path forward, driving close collaboration and accountability. Once accomplished, I work side-by-side with the teams to assure successful adoption and ownership of the new business processes; allowing the team to be self-sustaining and driving a culture of continuous improvement. About Community Brands Website; www.communitybrands.com Headquarters; St. Petersburg Florida Year founded; 2017 Company type; Software Company size; 3000 employees Specialties; Software suite provider for Membership based organizations, Private Schools and Churches.  

Grant Aldrich, founder and CEO of OnlineDegree.com, is working to remove the major barriers adults are often faced with when deciding whether or not to go back to school. And as somebody who personally experienced the overwhelming impact of student debt, the company’s mission – to make higher education more accessible and affordable for everyone – is something he is genuinely passionate about. In this episode of the Leading Learning Podcast, Jeff talks with Grant about the business model behind OnlineDegree.com, including how it works, why it's successful, and ways it benefits learners and universities. They also discuss the value of traditional degrees in today’s world – particularly as compares to options like certificates and certification – as well as dynamics and trends in the adult education market. Full show notes available at https://www.leadinglearning.com/episode211.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

For over 25 years Ed Morrison, founder and director of the Agile Strategy Lab at Purdue University, has been studying challenges related to how humans collaborate and engage in complex work. In that time, he pioneered the development of Strategic Doing, a new approach to strategy and complex collaboration in open, loosely connected networks. He is also a co-author of Strategic Doing: Ten Skills for Agile Leadership, which outlines this new discipline of leadership strategy with practical ways to unleash the power of collaborative networks. In this episode of the Leading Learning Podcast, Celisa talks with Ed about the Strategic Doing protocol including its key features, examples of related skills and tools, and specific ways learning businesses can apply it to improve collaboration. Full show notes available at https://www.leadinglearning.com/episode210.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

It’s not unusual to be asked for feedback by a colleague or friend. And, likewise, it’s not unusual to be offered unsolicited feedback, whether from a boss, colleague, or friend. But giving—and receiving—feedback is arguably harder than most people think. It’s an art and a science. And it’s exceedingly important that learning professionals take the time to learn that art and science because of the critical role that feedback plays in learning. In this episode of the Leading Learning Podcast, Celisa and Jeff delve in to the topic of feedback, including how to effectively give and receive it, common misconceptions around it, and the tremendous impact it can have on learning. Full show notes available at https://www.leadinglearning.com/episode209.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

Behavioral scientist and operations expert, Dr. Bradley Staats is a professor at the Kenan-Flagler Business School at the University of North Carolina. With a focus on learning and analytics, he integrates work in operations management and human behavior to understand how to improve individual, team, and organizational performance. He’s also a speaker and author of the award-winning book, Never Stop Learning: Stay Relevant, Reinvent Yourself and Thrive, which is essentially an operating manual for becoming an effective learner and thriving in the new world of work. In this episode – recorded down the road from Leading Learning headquarters at Kenan-Flagler Business School in Chapel Hill – Jeff and Brad discuss key concepts from his book, including strategies to becoming a better learner and the importance of authenticity, curiosity and humility when it comes to leading and learning. Full show notes available at https://www.leadinglearning.com/episode208.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

For almost three decades, Adrian Segar has been designing and facilitating participant-driven and participation-rich meetings.  His book, Conferences That Work: Creating Events That People Love, is the how-to manual for stepping outside the realm of the traditional conference model to create peer conferences, which are highly interactive, attendee-driven events that uniquely leverage attendees' expertise and experience. And his new book, Event Crowdsourcing: Creating Events People Actually Want and Need - available in November 2019 - addresses how to create conference programs that reliably become what your attendees want and need—each and every time. In this episode of the Leading Learning Podcast, Celisa talks with Adrian about the key elements of peer conferences, how they benefit attendees, and ways they address shortcomings of traditional conferences. They also discuss common obstacles to implementing the peer conference model and suggestions for how to effectively blend peer conferences with traditional conferences. Full show notes available at https://www.leadinglearning.com/episode207.  We are grateful to our sponsor for this quarter, Community Brands: ** Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

Do you wonder - or worry - about LMS ROI? When it comes to determining whether to implement a new or replacement learning management system, it’s important to ask, “What will the return on investment be?” Oftentimes, organizations struggle to try and answer this question—or even worse, it isn’t ever asked at all. In this episode of the Leading Learning podcast, Celisa and Jeff help you answer this sometimes daunting question and provide 5 key aspects of getting a high return on your LMS investment including: new revenue generation, cost savings, general value perception, user experience, and fulfillment of vision and mission. We are grateful to our sponsor for this quarter, Community Brands. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.     

It’s been a few years since we last spoke with Scott Wiley, president and CEO of the Ohio Society of CPAs (OSCPA). And in that time, OSCPA has made significant progress in many of the areas we previously touched on, particularly around workforce development. This week on Leading Learning, Jeff reconnects with Scott to discuss how OSCPA is working to solidify their role as a trusted partner in the success of the future of the profession. They talk about OSCPA's workforce development initiative, ways they are meeting member needs, and how they've evolved as learning providers. Full show notes available at https://www.leadinglearning.com/episode192.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.    

Here’s a question: how would you say most people define marketing? Our suspicion - based on a lot of experience - is that when most people think of marketing, they think of advertising, or other forms of promotion. But there's much more to marketing than promotion - and even promotion has more to it than many appreciate. In this episode, we cover the 4 Ps of marketing - product, pricing, place, and - yes - promotion. We consider each P in detail and, of course, each one applies in the  context of a learning business. Full show notes available at https://www.leadinglearning.com/episode191.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

Connie Malamed – a learning experience design consultant and author of Visual Design Solutions: Principles and Creative Inspiration for Learning Professionals – has been helping organizations create meaningful learning experiences for more than two decades. She’s also the publisher of The eLearning Coach Web site and podcast, where she shares actionable strategies, practical content, product reviews, and resources. She is truly passionate about helping others design, develop, and understand learning to improve performance and effectiveness. In this episode of the Leading Learning podcast, Celisa talks with Connie about the role of visual design in learning as well as the impact of cognitive load on learning, including it’s impact on collaborative learning. They also discuss tips for how to work well with subject matter experts and explore the idea of “curated courses.” Full show notes available at https://www.leadinglearning.com/episode190.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

"In just twenty years, some 75% of our lives will change dramatically. We know this because it happened once before. Between 1900 and 1920 life changed." This is the premise behind, Nine Shift: Work, life, and education in the 21st century, a book that asserts 2020 is a pivotal year where we can officially recognize the transformational change that has occurred where nine hours in your day will be spent entirely differently than they were in 2000. As co-author of the book, William Graves is a respected thought leader, speaker, and true pioneer in the area of lifelong learning. And he currently serves as president of the Learning Resources Network (LERN), the largest association for lifelong learning and continuing education in the world. In this episode of the Leading Learning podcast, Jeff talks with Bill about key concepts from Nine Shift and how those have played out over the past two decades. They also discuss the role of learning businesses in the 21st century and the ways in which they are going to need to adapt and evolve in order to continue to meet the needs of learners. Full show notes available at https://www.leadinglearning.com/episode189.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

MEET HOL GUEST: Haylee ThikeoIn episode 7 of HOL, Haylee joins Rita for a conversation about her journey into writing + vulnerable storytelling as tools for healing, navigating her identity as a child of Lao refugees in Boston, and why she decided to move to Oakland from Boston for a period in her life. Today, Haylee works at a software company called Community Brands that supports nonprofit clients use software at fundraising events to promote positive social change. She gets to travel all over the country to galas, fashion shows, and other outings for this purpose. As Haylee’s passion is vulnerable storytelling and writing, Haylee recently launched the “Don’t Say Sorry” podcast which focuses on shedding light on taboo topics such as sex, intimacy, trauma, and healing from the lens of two Southeast Asian American womxn! Check out the first season now on apple podcasts and spotify! ---As a brand new podcast, HOL needs your support!!! Please subscribe, give a 5-star rating, and a leave us a positive review to help us continue. KOP JAIII LAI DERRR P'NONG!!! (THANK YOU VERY MUCH, FAM!)CONNECT WITH HAYLEE: Instagram @hayleethikeoEmail hayleethikeo@gmail.comWebsite: www.withlovehaylee.comREFERENCED IN THIS EPISODE: HAPPY PRIDE MONTH!Lao American Writer’s SummitBell Hooks All About Love Brene BrownLaos AngelesLAOSD @PHILAODELPHA@onbeinginyourbody Crazy Rich Asians MovieASMR (Autonomous Sensory Meridian Response)Bryan Thao WorraJOIN THE COMMUNITY:Join the community of HOL @healingoutlaod on Instagram & Twitter & Facebook All costs going towards this podcast are out-of-pocket. Healing Out Lao'd is currently facilitated by one-person with amazing guests and collaborators who volunteer their time to support. Consider donating any funds if you are in the position to do so! Help Rita cover costs by becoming a monthly sustainer at patreon.com/healingoutlaod OR you may make a one-time donation via PayPal. HUGE SHOUT OUTS TO:Laos Angeles Roots Members Andrew David Vilaythong for mixing/producing the beats for HOL and "mystery person" @LaosSupply for the beautiful logo design! *SPECIAL KOP JAI & THANKS* to KITS Creativ for designing HOL's website & sponsoring this episode*To provide feedback, let us know of current issues/topics you'd like to bring up and/or suggest people to be guests on this podcast, you may send an email to healingoutlaod@gmail.cSupport the show (https://www.patreon.com/user?u=16105981)

Here’s a statement to consider: “You can learn new things, but you can’t really change how intelligent you are.” Would you say you mostly agree or disagree? And how about this statement: “No matter what kind of person you are, you can always change substantially.” Do you mostly agree or mostly disagree? According to Dr. Carol Dweck, author of Mindset: The New Psychology of Success, your answers to questions like these can reveal a lot about you when it comes to learning—specifically, whether you possess a fixed or growth mindset. And because mindset impacts multiple levels of what we do as learning businesses, it’s an important concept to be aware of and understand. In this episode of the Leading Learning podcast, Celisa and Jeff discuss the idea of mindset including Dweck’s research on the topic, how it affects us personally and the impact it has on learners and learning businesses. Full show notes available at https://www.leadinglearning.com/episode188.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.   

Michelle Ockers is a learning and development strategist who firmly believes that everyone deserves the opportunity to learn and to unlock their full potential to perform at their best. While she’s based in Australia, the Learning Uncut podcast co-host helps leaders all over the world to build a high-impact L&D function through serving as a trusted mentor, facilitator, trainer, and speaker. In this episode of the Leading Learning podcast, Celisa talks with Michelle about personal knowledge management, Working Out Loud as an approach to learning, and what she’s learned hosting her own podcast. They also discuss what learning leaders need to think about when planning their own professional development as well as some of the major opportunities and threats facing learning businesses today. Full show notes available at https://www.leadinglearning.com/episode187.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.  

In recent years, there’s been a significant surge in the level of investment flowing into educational technology companies. And with no signs of this letting up in the near future, it’s an investment niche that’s critical to the market for lifelong learning. In this episode of the Leading Learning podcast, Jeff talks with Ian Chiu, managing director at Owl Ventures, one of the firms leading a wave of investment in educational technology companies. They talk about everything from the basics of venture capital, to successful business models in the current learning landscape. They also discuss trends that Ian sees shaping the future of edtech and lifelong learning. Full show notes available at https://www.leadinglearning.com/episode186.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.   

It’s been a while since Jeff’s book, Leading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market was published but the key concepts behind it remain highly relevant and are fundamental to running a successful learning business. That’s because the learning revolution is far from over, and in fact, it’s still unfolding. In this episode of the Leading Learning podcast, Celisa and Jeff revisit the core concepts behind the book by exploring the why, the what, and the how of the learning revolution, including their ongoing relevance and continuing evolution. Full show notes available at https://www.leadinglearning.com/episode185.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.   

As a long trusted source of education for legal professionals, the Law Society of Ontario (LSO) is committed to providing high-quality continuing education opportunities to a diverse group of learners. And one of the leaders working to ensure this happens is LSO’s director of continuing professional development, Michelle Ryan. In this episode of the Leading Learning podcast, Celisa talks with Michelle about LSO’s learning portfolio and how the generational make-up of the learners they serve – and other key demographic factors – translate into what they offer and how those offerings have evolved in the past decade. They also discuss what LSO is doing to ensure their professional development opportunities offer both practicality and accessibility. Full show notes available at https://www.leadinglearning.com/episode184.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.   

What do you get when you provide a learning experience that’s truly meaningful? According to this week’s guests on the podcast, Nancy Bacon and Mark Nilles, you create something “learningful”. And when it comes to creating impactful, “learningful” conferences, these two have teamed up to share what it takes in their recent e-book, Conferences That Make a Difference. Nancy is a teacher and instructional designer who has worked for over 20 years in the nonprofit sector. For the past five years, she’s led Washington Nonprofits’ learning program, and she currently serves as the associate director there. She also occasionally writes on adult learning through her blog at ChunkFlipGuideLaugh.com. Mark currently serves as the director of learning and impact at Humentum. His work has focused on developing evidence-based teaching and learning approaches for improved workplace performance. And his perspective is informed by years of training and capacity building for international development and humanitarian relief professionals around the world. In this episode of Leading Learning, Celisa talks with Nancy and Mark about key concepts from their new e-book, including the importance of a conference strategy, how and why to ensure presenters are prepared, and the need for reflection time—both for participants as well as for the internal team responsible for planning the event. They also discuss ways to support continued learning after the conference is over. Full show notes available at https://www.leadinglearning.com/episode183.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.   

There are three goals at the heart of almost all learning businesses: reach, revenue, and impact. Reaching the right audience, generating revenue, and of course, making an impact. And getting each of these areas to work together is key to delivering value and achieving success. In this episode of the Leading Learning podcast, Celisa and Jeff examine the flexible framework of reach, revenue, and impact. They discuss each area individually as well as the importance of achieving balance between the three and the collective impact they can have on your learning business. Full show notes are available at https://www.leadinglearning.com/episode182.  We are grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. 

To be curious is to be human. It’s what drives us to further explore the unknown and discover what we don’t know, which means it plays a vital role in learning and engagement. Because of that, you’d expect curiosity to be something that’s encouraged by leaders and organizations. But all too often, that’s not the case. Dr. Francesca Gino, is a behavioral scientist and an award-winning Harvard Business School professor whose research shows the importance of creating a culture where curiosity is modeled and encouraged. Her most recent book, Rebel Talent: Why It Pays to Break the Rules at Work and in Life, explores people who personify “rebel talent,” and the core talents they all seem share (spoiler, curiosity is one of them). In this episode of the Leading Learning podcast, Celisa talks with Francesca about the benefits of curiosity, it’s relationship to learning, and tips on how to instill it – and other rebel talents – into learning experiences. Full show notes available at https://www.leadinglearning.com/episode181.  We grateful to our sponsors for this quarter, Community Brands and WBT Systems. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming.    

Whether or not most of us are even aware of it, communities exist in practically all aspects of our lives and they can have a profound impact on learning. And, as this week’s guest, co-founder of the Community Roundtable, Rachel Happe puts it, “Communities are just-in-time learning mechanisms—they're containers of trust that scale beyond individual relationships.” That’s why it’s so important for us as learning leaders to be intentional and cultivate these within our organizations. In this episode of the Leading Learning podcast, Jeff talks with Rachel about the powerful role of communities including why organizations should be explicit in their management of them, ways they’ve evolved over the past decade, and what's necessary to create a successful one. Full show notes available at https://www.leadinglearning.com/episode180.  We grateful to our sponsors for this quarter, Community Brands and WBT Systems. Community Brands provides a suite of cloud-based software for organizations to engage and grow relationships with the individuals they serve, including association management software, learning management software, job board software, and event management software. Community Brands’ award-winning Crowd Wisdom learning platform is among the world’s best LMSes for corporate extended enterprise and is a leading LMS for association-driven professional education programs. Award-winning Freestone, Community Brands’ live event learning platform, is a leading platform for live learning event capture, Webinars, Webcasts, and on-demand streaming. WBT Systems develops the industry-leading TopClass LMS, which delivers transformative professional development experiences for education and certification programs. With a single point of support from in-house integration experts, TopClass LMS easily integrates with a wide variety of systems to provide efficient administration and a unified learning experience. WBT supports organizations in using learning technology to help drive growth in membership, increase revenues, and enhance the learning experience. WBT believes in truly understanding your challenges and partnering with you to ensure the success of your education programs.  

Listen to Part 2 of The Daily Drive podcast with Sigmund Vandamme, the Founder of NimbleAMS acquired by Community Brands. Community Brands is the leading provider of cloud-based software to associations, nonprofits, K-12 schools and faith-based groups. Through innovation and technology, the company empowers more than 100,000 clients and partners to succeed faster, grow stronger and achieve social good. From Community Brands.com: Community Brands, the leading provider of cloud-based software solutions for associations, nonprofits, schools and faith-based groups, today announced that more associations are pushing productivity higher and working smarter with Nimble AMS, which is built on the Salesforce customer relationship management (CRM) platform. During a three-quarter period beginning in October 2017, the product achieved record-breaking milestones with 45 percent customer growth and 75 percent revenue growth. The Daily Drive is a podcast for entrepreneurs, marketers, sales people, leaders and any person seeking success.

Listen to Part 1 of The Daily Drive podcast with Sigmund Vandamme, the Founder of NimbleAMS acquired by Community Brands. Community Brands is the leading provider of cloud-based software to associations, nonprofits, K-12 schools and faith-based groups. Through innovation and technology, the company empowers more than 100,000 clients and partners to succeed faster, grow stronger and achieve social good. From Community Brands.com: Community Brands, the leading provider of cloud-based software solutions for associations, nonprofits, schools and faith-based groups, today announced that more associations are pushing productivity higher and working smarter with Nimble AMS, which is built on the Salesforce customer relationship management (CRM) platform. During a three-quarter period beginning in October 2017, the product achieved record-breaking milestones with 45 percent customer growth and 75 percent revenue growth. The Daily Drive is a podcast for entrepreneurs, marketers, sales people, leaders and any person seeking success.

How is innovation shaping the future of member-based organizations? And which association technology trends are making the most impact? Listen to The Talented Learning Show!

My guest on the podcast this week is Adam Martel, CEO of GravytyDuring his career, Adam founded three companies and had a diverse and eclectic background in advertising, public relations, journalism and collegiate athletic coaching. His passion, however, is with fundraising. Being a seasoned major gifts fundraiser himself, he has gained a deep and personal understanding of the challenges that all nonprofit organizations face while trying to raise money to support their causes.Solving these challenges is his mission – hence he founded Gravyty, a Boston-based artificial intelligence company developing products to revolutionize frontline fundraising at nonprofit organizations.During our interview, we explore how to unlock potential beyond the value conventional business software provides us, what drives the opportunity, and what mindset is required to uncover and create completely new markets. Here are some quotes from Adam:“…we found that because we were using the CRM as the primary tool for fundraising, it was limiting the number of donors that I could get to.The thesis was that if you could have your technology learn you instead of you learning your technology, we could change the way that frontline fundraisers and sales folks interact with their tools. The tools could actually help them and be a multiplier for their efforts in building relationships. That's really where we started. We've come a long way since then but the thesis is still the same.Blackbaud, Salesforce, Ellucian and Community Brands, they're all selling databases. They're all selling the cup that holds the water, but nobody's doing anything with the water itself.We think that our work in artificial intelligence is going to define the next 5 to 10 years of what happens in fundraising in non‑profit organizationsThis isn't about Gravyty, it's about our customers. It's about the wonderful work that our customers are doing. If we can accelerate cancer research, if we can help eradicate HIV, if we can change the world and help these organizations change the world, it's our job to do that. They don't need to fit into us, we need to accelerate them”.By listening to this interview, you will learn three things:1) That for AI to reach its full potential it requires to change behaviors, not just provide insights2) That looking for abundance can provide the key to introduce transformative change3) Why UI-less experiences are the enabler for people to become far more powerful See acast.com/privacy for privacy and opt-out information.

With more than 20 years of leadership in the world of tech, Jean-Paul (JP) Guilbault recognizes the design and execution of strategies that leverage technology can simplify the way people connect, engage, learn and work. Under his current leadership at Community Brands, JP is delivering unprecedented value through the power of software and revenue solutions for associations, nonprofits and k-12 schools, serving nearly 60,000 organizations worldwide. Since 2012, he transformed YourMembership from a single product organization to a market-leading technology solutions force. He led YourMembership’s significant growth by leveraging both organic strategies and successfully assimilating three company acquisitions. He now oversees the corporate direction and strategy of the recently-formed Community Brands, focusing on leadership and innovation to drive both customer and company growth. JP is a recognized leader at connecting people and organizations to what they value most. He is adept at designing and executing strategies which leverage technology to simplify the way people connect, engage, learn and work. He is a “techy” at heart and maintains a firm grip on the pulse of innovation and the opportunities it presents to affect change. He has recently led the charge to develop better-connected technology for associations, nonprofits and K-12 schools which operate with silos of information and systems in a digital world. He advocates for a mobile-first approach to collect data, improve engagement, personalize marketing, automate transactions, deliver education, inspire collaboration and make a greater social impact. JP has been invited around the world to give keynotes, share his insights and conduct workshops with technology, business, association, nonprofit and education leaders. During the past few years, he has presented at nearly 50 industry conferences, offering his perspectives on innovation, design thinking and unleashing the power of technology to deliver value, empower engagement and identify shifts to create a competitive advantage and impact social good. His appearances include events hosted by the American Society of Association Executives (ASAE), IMEX International-Frankfurt, Digital Now, Good Tech Summit, Association Headquarters, Association of Destination Management Executives (ADMEI), numerous state societies of associations (SAEs), several financial investment firms, and the AMC Institute (AMCi)—where he currently sits on the Board of Directors.

Celisa Steele interviews Amanda Myers, director of product marketing, membership solutions, at Community Brands, and one of the co-authors of the recent Member Loyalty Study: A Deep Dive into Member Retention and Preferences. This report has findings to help organizations understand why members stay—or leave—and the most effective ways to connect with them. Celisa talks with Amanda about key findings from the report, ways to increase member connectedness, where segments of members fall within the loyalty spectrum, and the implications all of this has on learning and education. Full show notes at http://www.leadinglearning.com/episode102.  Highlighted Resource  – Member Loyalty Study: A Deep Dive into Member Retention and Preferences Thank you to YourMembership the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities. Please leave us a rating and review.

In this episode of the Leading Learning podcast, Jeff talks with JP Guilbault about challenges and opportunities related to the formation of Community Brands, how organizations need to be thinking about technology, and the critical role they play when it comes to promoting learning and education. Full show notes available at http://www.leadinglearning.com/episode91 Highlighted Resource – Association Learning + Technology Report – a complementary report from Tagoras that provides the most comprehensive insights currently available on the use of technology to enhance and enable education in the association sector. Thank you to YourMembership, the podcast sponsor for the third quarter of 2017. YourMembership’s learning management system is specifically designed for professional education with a highly flexible and intuitive system that customizes the learning experience. YourMembership’s LMS seamlessly integrates with key systems to manage all of your educational content formats in one central location while providing powerful tools to create and deliver assessments, evaluations, and learning communities.  

There’s a lot of money in the association space, especially when it comes to helping associations connect their members online. The biggest example of this might be the recent Community Brands merger, bringing together three software companies that collectively serve more than 13,000 associations and nonprofits. Association veteran Maggie McGray recently sounded the alarm on a big problem: Associations themselves, especially small staff associations, are the ones left holding the bag right now. Association software companies and consultants, including those from the community space who saw the money, might be doing well, but small staff associations are highly vulnerable to unexpected costs. Many of them don’t even have one full-time person focusing on their online community and membership efforts, let alone have development resources or space in their budget after already investing in these expensive software solutions, and often training, consultants and conferences to go with it. Are associations being taken advantage of, and taken for granted? We discuss: The lack of in-house community and association talent at association software vendors, as compared to their large sales teams Software vendors who used to pitch their solutions as an all-in-one that are now backing away from that What association management software companies should do from here Big Quotes “From the association staff point of view, there’s a lot of frustration with the shortcomings of [association management software] and them being built by people who’ve never run an association. It’s a software platform and a suite of functionality that has been sold for the past 20 or so years in the association space as basically, ‘If you’re an association, you need this to run your business on.’ They’ve continued to add in the bells and whistles and upsell it as, ‘You want to be all in on this.’ It’s sort of like the entire industry is beholden to this technology to the tune of anywhere from hundreds of thousands to several million to $20 million. A lot of money. Especially when you’re talking about the enterprise versions that are customized out and a lot of consultants involved in that. We’ve all bought into it. We’re all beholden to these companies.” -@maggielmcg “[Software vendors] are making a bunch of money, and they can hire a bunch of sales people and stock up. The associations, your budget is limited. Your resources are limited. Each one of these [software] changes impacts your bottom line, your staff morale, your ability to do other things, your ability to serve members. It’s really a very significant impact. There’s such a disconnect. … I’ve talked to a lot of friends offline about this deal. They’re like, ‘If I have to go back to my board and explain… I just spent two years getting buy-in for this system … if I have to now go back to them in a year and say that we need to switch again because something happened, I’m going to lose my job.'” -@maggielmcg “The problem is that association execs are the ones who are in charge of the platform selection. It’s usually either lead by IT or it’s lead by C-level. It’s pretty much never, ever lead by – it’s usually not even informed by – anybody who understands what an online community is, how it functions, what functionality you need to have.” -@maggielmcg “At least in the for-profit world, whether it’s a user community, whether it’s a brand community, there’s people in marketing. There’s people in customer service. There’s people at a high enough level who are at that table, so if the company is considering investing in a software platform for that, obviously, they want to go to the internal expert who understands what you’re trying to gain from this. In the association world, you don’t have that at all. It’s a software purchase that then is sold as, ‘You just buy this, and it’s magic. It’s member engagement, and you don’t need anybody. You just buy the software and… community!'” -@maggielmcg About Maggie McGary Maggie McGary is social media manager at the American Psychological Association (APA). She has spent more than 15 years in the association world in various marketing and communications roles. Maggie is a frequent presenter at association and industry conferences on the topics of social media and digital communications best practices, as well as a blogger whose guest posts have been featured in numerous publications including The Washington Post and Social Media Today. She is a member of The Community Roundtable and has been blogging/presenting about community management and social media for the past decade. Maggie is also one of the organizers of cmad.co’s Community Manager Appreciation Day celebration. Related Links “Community Brands is Born From the Combination of Three Association and Nonprofit Tech Leaders” press releas Maggie’s website American Psychological Association, where Maggie is social media manager cmad.co’s Community Manager Appreciation Day celebration, which Maggie co-organizes Aptify, Abila and YourMembership, which now all operate as one company, Community Brands “The Community Brands Deal is Great for Vendors; Associations, Not So Much” by Maggie Higher Logic, a sponsor of the show (though not of this episode), who raised a $55 million funding round last year ASAE, the American Society of Association Executives Community Signal episode where we discussed the acceptable rate of incorrect moderation decisions JP Guilbault, president of Community Brands and formerly president and CEO of YourMembership Maggie on Twitter Maggie on LinkedIn Transcript View the transcript on our website Your Thoughts If you have any thoughts on this episode that you’d like to share, please leave me a comment, send me an email or a tweet. If you enjoy the show, we would be grateful if you spread the word. Thank you for listening to Community Signal.

This chat features a Q&A and discussion with industry thought leaders discussing the creation of Community Brands and what it means for the association industry. Please join me as I talk with:  JP Guilbault, the president and CEO of YourMembership, who has been named president of Community Brands (he also leads Abila and Aptify as part of Community Brands) Layla Masri, President of Bean Creative Paul Lundy, President of Fonteva Loretta DeLuca, Founder and CEO of DelCor (along with Delcorians: Gretchen Steenstra and David DeLorenzo) Recorded Live Tuesday 4/11/17 2pm ET  ICYMI - Never miss Association Chat again! You can now subscribe to the Association Chat podcast. iTunes https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539   Google Play http://bit.ly/googleassnchat